DELL Vostro 3901
Contents
1. In Windows 7 1 Click start 2 Click Shut Down or 1 Click sar 2 Click the arrow in the lower right corner of the Start menu as shown below and then click 0 a Shut Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Connect any telephone or network cables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer na up If required verify that the computer works correctly by running the Dell Diagnostics Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e Phillips screwdriver e Small plastic scribe System Overview Inside view 1 Power Supply Unit PSU 2 memory module 3 optical drive 4 card reader 5 1 O board 6 power2. 37 System Information Chipset BIOS chip NVRAM Expansion Bus Bus speed PCI Express SATA USB speed USB 2 0 USB 3 0 Cards PCle x16 PCle x1 Drives Externally accessible 5 25 inch drive bays one Internally accessible 3 5 inch drive bays one External Connectors Audio Back panel Front Panel Network USB Front panel Back panel Video 38 AMD A78 4 MB SPI Flash ROM PCle 2 0 at speeds upto 5 0 GT s SATA Gen 3 at 6 Gb s 480 Mb s 5 Gb s one full height card up to three full height cards three connectors two front panel connectors for headphone and microphone one RJ45 connector two USB 2 0 connectors two USB 2 0 connectors e two USB 3 0 connectors e one 15 hole VGA connector e one 19 pin HDMI connector Control Lights And Diagnostic Lights power button light drive activity light Power Coin cell battery Input voltage Input frequency Wattage Input current white light solid white light indicates power on state blinking white light solid white light indicates sleep state of the computer steady blinking amber light indicates a problem with the system board white light blinking white light indicates that the computer is reading data from or writing data to the hard drive 3 V CR2032 lithium coin cell 180 VAC 264 VAC 50 Hz to 60 Hz 200 W 3 0A K NOTE Total power output of 5 V and 3 30 V can not exceed 80 W Maximum heat dissip
3. an optical drive Then shut down the computer reinstall the hard drive and restart the computer lf the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics The hard drive may be defective Shut down the computer remove the hard drive and boot the computer from an optical Then shut down the computer reinstall the hard drive and restart the computer lf the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics The operating system is trying to boot to non bootable media such as a floppy disk or optical drive Insert bootable media The system configuration information does not match the hardware configuration The message is most likely to occur after a memory module is installed Correct the appropriate options in the system setup program 29 Error Messages KEYBOARD CLOCK LINE FAILURE KEYBOARD CONTROLLER FAILURE KEYBOARD DATA LINE FAILURE KEYBOARD STUCK KEY FAILURE LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT MEMORY ADDRESS LINE FAILURE AT ADDRESS READ VALUE EXPECTING VALUE MEMORY ALLOCATION ERROR MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS READ VALUE EXPECTING VALUE MEMORY ODD EVEN LOGIC FAILURE AT ADDRESS READ VALUE EXPECTING VALUE MEMORY WRITE READ FAILURE AT ADDRESS READ VALUE EXPECTING VALUE NO BOOT DEVICE AVAILABLE NO BOOT SECTOR ON HARD DRIVE 30 Description For external keyboards check the
4. mode in the installed processor in the system Allows you to enable or disable AMD Secure Virtual Machine Mode SVM Allows you to enable or disable the Front USB Ports Allows you to enable or disable the Rear USB Ports Allows you to enable or disable the onboard audio controller Displays the SATA Mode Allows you to enable or disable Default Default Default Default Defau Defau Defau t t t Enabled Enabled Enabled Enabled Enabled AHCI Enabled the onboard LAN controller Allows you to enab the onboard LAN b A d A Control A le or disable Default Disabled oot ROM lows you to enable or disable the numlock key uring Boot lows you to enable or disable the Secure Boot lows you to select the secure boot mode selector A A A A A A OPR lows you to enable or disable loading of a legacy PROM lows you to enable or disable the displaying keyboard errors lows you to enable or disable USB Boot Support lows you to select the boot mode lows you to enable or disable the boot device lows you to enable or disable the boot device lows you to enable or disable the boot device 4th Boot Device 5th Boot Device Hard Disk Drivers CD DVD ROM Drivers Network Drivers Power Wake up by Integrated LAN WLAN AC Recovery Auto Power On Auto Power On Mode Auto Power On Date Auto Power On Time Security Supervisor Passwo
5. Dell Vostro 3901 Owner s Manual Regulatory Model D17M Regulatory Type D17M002 Notes Cautions and Warnings Es NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright O 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 02 Rev ADO Contents 1 Working on Your COMputerF oooocccocccccocccoccccconnoonconocnnoononnonnconnnonornno cnn nor nro rca nnnnns 5 Before Working Inside Your COMplUterancrans racional 5 Turning Off Your Computers cvGecn cava iowa vlna itis a bebe ui eee 6 After Working Inside Your COmMputelr ccccceccccceceenceceeeneeeeeeeeaeeeeeaeeeeeeeaeeeesacaaeeeesaeeeeseneeeesteneeetees Z 2 Removing and Installing COMpoNentS oooocccccccconcccccccccocononooncononononnconcncnonnonnons 9 Recommended TOOLS ah a aa ties elec dd eto ede es Seep vate eve de Age Meade genase clears 9 SYSTEM OVA We AG ee A ec 9 O cere tne erate tee eden Riehl acta hat tale aaaea attt Toes Sb r
6. EM has reported that a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem 32 Description Insert a disk into the drive and try again Description The computer failed to complete the boot routine three consecutive times for the same error RTC is reset BIOS Setup default has been loaded CPU fan has failed System fan has failed Possible hard disk drive failure during POST Keyboard failure or loose cable If reseating the cable does not solve the problem replace the keyboard No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists e If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence information is correct A chip on the system board might be malfunctioning or motherboard failure S M A R T error possible hard disk drive failure System Setup Options Main System Information BIOS Revision BIOS Build Date System Name System Time System Date Service Tag Asset Tag Processor Information Processor Type Processor ID Processor Core Count Processor L1 Cache Processor L2 Cache Memory Information Memory Installed Memory Available Memory Running Speed Memory Techn
7. IZE HAS CHANGED THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS lt gt 28 Troubleshooting Steps e Ensure the display is connected and turned on e If the display is connected and turned on listen for a beep code Description The touchpad or external mouse may be faulty For an external mouse check the cable connection Enable the Pointing Device option in the system setup program Ensure that you have spelled the command correctly put spaces in the proper place and used the correct pathname The primary cache internal to the microprocessor has failed Contact Dell The optical drive does not respond to commands from the computer The hard drive cannot read the data One or more memory modules may be faulty or improperly seated Reinstall the memory modules or if necessary replace them The hard drive failed initialization Run the hard drive tests in the Dell Diagnostics The operation requires a hard drive in the bay before it can continue Install a hard drive in the hard drive bay The computer cannot identify the ExpressCard Reinsert the card or try another card The amount of memory recorded in non volatile memory NVRAM does not match the memory installed in the computer Restart the computer If the error appears again contact Dell The file that you are trying to copy is too large to fit on the
8. ard misrin a emesis a a 24 Installing the System BO dt A da Gea 25 System Board COMPRES A AA A A A A ae 25 3 Troubleshooting Your COMputerF oococcccocccococococccocooonocconcoononnconcnnnonnonnconnonnnnnons 27 Diagnostic Power LED CodeS iaa A A hia ana 27 Diagnostic Error Messages ii aii 28 System Error Message Sinisinta tiori iden e dee 32 4 System Setup Options ooo seni tesetet Seed a a 33 Malet eaves O antes Meda eee aati Ries teh Mick 33 Advanced ironiei eiaeia a easier ad i dred ae ee i ad AT a onan 34 BOOt nonin A EA lll 34 POW E EEA ta era 35 SUMA A ad 35 a de e o a de tte ds dl 35 SYSTEM Setup Overview e n e aeea A a A di 35 Enter Systemy SetU Prstan cet ands ll bat a iaeiaiai 36 SiS PECIICACION ata 37 6 Contacting Dell aca rd EAE Eens ieii 41 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have read the safety information that shipped with your computer e A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order A ra gt gt D Es WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices informa
9. ation 682 BTU hr K NOTE Heat dissipation is calculated by using the power supply wattage rating Physical Height Width Depth Weight Minimum Environmental Temperature Operating Storage Relative humidity Altitude Operating Storage Airborne contaminant level 360 mm 14 17 inches 175 mm 6 88 inches 436 3 mm 17 17 inches 8 60 kg 18 96 lb 10 C to 35 C 50 F to 95 F 40 C to 65 C 40 F to 149 F 20 to 80 non condensing 15 20 m to 5000 m 50 ft to 10 000 ft 15 20 m to 5000 m 50 ft to 35 000 ft G1 as defined by ISA S71 04 1985 39 40 6 Contacting Dell K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit dell com support Select your support category Verify your country or region in the Choose a Country Region drop down menu at the top of page PUAN Select the appropriate service or support link based on your need 41
10. attery 1 Place the coin cell battery on the system board until it snaps in place 2 Install the cover 3 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover bezel 12 3 4 Follow the steps to remove the SATA cable and the power cable a Disconnect the SATA cable and power cable from the hard drive 1 2 b Remove the screws that secure the hard drive bracket 3 and lift it upwards to remove it from the computer 4 Follow the steps to remove the hard drive bracket a Remove the screws that secure the hard drive bracket b Lift and remove the hard drive from the hard drive bracket Installing the Hard Drive O OT 5 IN ES Replace the hard drive into the hard drive bracket Install the screws that secure the hard drive bracket Install the hard drive into its slot in the computer Install the screws that secure the hard drive to the computer Connect the SATA cable and the power cable to the hard drive Install the bezel cover Follow the procedures in After Working Inside Your Computer 13 Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer Remove the Cover bezel 3 Follow the steps to remove the optical drive a Disconnect the data cable 1 and power cable 2 from the optical drive b Remove the
11. avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched 2 Turn off your computer see Turning Off Your Computer 3 4 CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets 5 Press and hold the power button while the computer is unplugged to ground the system board 6 Remove the cover CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer AN CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Using a mouse a Point to upper right corner of the screen and click Settings l b Click the O and select Shut down
12. be malfunctioning Run the System Set tests in the contact Dell System configuration settings are corrupted Connect your computer to an electrical outlet to charge the battery If the problem persists try to restore the data by entering the system setup program then immediately exit the program If the message reappears contact Dell The reserve battery that supports the system configuration settings may require recharging Connect your computer to an electrical outlet to charge the battery If the problem persists contact Dell The time or date stored in the system setup program does not match the system clock Correct the settings for the Date and Time options A chip on the system board may be malfunctioning Run the System Set tests in the Dell Diagnostics The keyboard controller may be malfunctioning or a memory module may be loose Run the System Memory tests and the Keyboard Controller test in the System Setup or contact Dell 31 Error Messages XA IS NOT ACCESSIBLE THE DEVICE IS NOT READY System Error Messages System Message Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support CMOS checksum error CPU fan failure System fan failure Hard disk drive failure Keyboard failure No boot device available No timer tick interrupt NOTICE Hard Drive SELF MONITORING SYST
13. board power cable 1 system fan power cable 2 4 Follow the steps below to remove the power supply unit a Remove the screws that secure the power supply to the computer b Push in on the blue release tab beside the power supply 1 c Slide the power supply unit towards the back and remove it from the computer Installing the Power Supply Unit PSU Slide the PSU towards the back of the computer until it snaps into place Replace the screws to secure the power supply until to the computer Connect the power cables to the system board Install the cover Follow the procedures in After Working Inside Your Computer pwn Pp 20 Removing the Power Switch 1 Follow the procedures in Before Working Inside Your Computer Remove the cover bezel Follow the steps to remove the power switch a Disconnect the power switch cable from the system board 1 b Un thread the power switch cable from the metal retention clip 2 c Remove the power button by pressing on the two latches and pulling it out from the slot 3 4 Installing the Power Switch 6 91 2 pl eS Insert the power switch cable through the front of the computer Push the power button into its slot and press it in until it snaps into place Route the power switch cable through the metal clip Connect the power switch cable to the system board Install the bezel cover Follow the procedures in After Working In
14. cable connection Run the Keyboard Controller test in the Dell Diagnostics For external keyboards check the cable connection Restart the computer and avoid touching the keyboard or the mouse during the boot routine Run the Keyboard Controller test in the Dell Diagnostics For external keyboards check the cable connection Run theKeyboard Controller test in the Dell Diagnostics For external keyboards or keypads check the cable connection Restart the computer and avoid touching the keyboard or keys during the boot routine Run the Stuck Key test in the Dell Diagnostics Dell MediaDirect cannot verify the Digital Rights Management DRM restrictions on the file so the file cannot be played A memory module may be faulty or improperly seated Reinstall the memory modules or if necessary replace them The software you are attempting to run is conflicting with the operating system another program or a utility Shut down the computer wait 30 seconds and then restart it Try to run the program again If the error message still appears see the software documentation A memory module may be faulty or improperly seated Reinstall the memory modules or if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules or if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules or if necessary replace them The compute
15. ce Install the wireless LAN card to its connector on the system board Install the release lever to secure the wireless LAN card Connect the wireless device cable to its connector on the computer Tighten the screws to secure the wireless device cable to the computer NS pan Follow the procedures in After Working Inside Your Computer 23 Removing the System Fan 1 Follow the procedures in Before Working Inside Your Computer Remove the cover Follow the steps to remove the system fan a Disconnect the fan cable from the system board b Remove the screws that secure the system fan to the computer c Push the system fan inwards and remove it from the computer Installing the System Fan naa Place the fan on the computer Replace the screws to secure the fan to the computer Connect the fan cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer Removing the System Board 1 24 Follow the procedures in Before Working Inside Your Computer Remove the cover bezel optical drive hard drive heatsink processor memory expansion cards 1 O panel Follow the steps to remove the system board a Disconnect and un thread all the cables connected to the system board b Remove the screws that secure the system board to the computer c Slide the system board towards the front of the computer and tilt to a 45 degre
16. cessor Install the processor into the socket Press down the processor cover to secure it inside the socket Push the release lever down and then press it inward to hold the retention hook that secures it Install the PWN P heatsink cover 5 Follow the procedures in After Working Inside Your Computer Removing the Expansion Card s 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 18 Follow the steps to remove the expansion card a Press the blue tab and slide down the release lever that secures the expansion card 1 2 b Press on the retaining tab to release the expansion card from its connector 3 c Lift the expansion card up out of its connector and remove it from the computer 4 d Repeat the same sequence of steps to remove any additional expansion card installed Te Installing the Expansion Card s NP ON E Place the expansion card in its connector Secure the expansion card by pushing the card retention latch until it snaps into place Repeat the steps to install any additional expansion cards Install the cover Follow the procedures in After Working Inside Your Computer Removing the Power Supply Unit PSU 1 2 Follow the procedures in Before Working Inside Your Computer Remove the cover 19 3 Disconnect the following power supply cables from the system board by pressing on the retention latch and lifting it upwards system
17. d te 9 Removing the Coven ii A A A A AA vie 10 nstalling the Cover Removing the Bezel nstalling the BEZels wien aaa a AAE EA ENa a aE VE a Ea Eaa A EEEE ee Removing the Coin Cell Batteries a iaa 11 nstalling the Coin Cell Battery REMOVING the Hard DilW srusitai asin aia Ae nstalingthe Hard Drive es Ak Meats a idol Removing the Optical Drives macau a ida lala nstallirig the Optical DVI A ie ideas Removing the Card Reader iii A AA Ai nstalling the Card Readers ti hea is REMOVING ThE MEMORY taa a ayn AA ak Woe ee nstalling the Merno Vii cee iaa REMOVING The FISQtS IK ile it de a iii nstalling the HeatsINKacinc id red REMOVING the Process Olsen o stalling tHe Processo as aiiai A AAA AAA AAA AA it Removing the Expansion Card s stalling the Expansion Carl tactica ii dde Removing the Power Supply Unit PSU nstalling the Power Supply Unit PSU ooocoionccconnccccccoooocccononnnononnnnnnnonnnncncnnnnnnco nano nnnnnnnnncnnannncnnanannno REMOVIN GUS Rower SwitChn neeese Ra aan eee es ee eel Stalling the POWERS Wittens asilos le aad tinc Removing the Input Output I O Panel nstalling the Input Output 1 0 Panel cece ceccceceeeeeeeeeeeeeseeeseeeseeeneeceeeeeeseeceseesneeeeeeeneeenteees Removing the Wireless DEVICE ata Aaa nstalling the Wireless DEVICE cui edo ao Removing the Systemi EM at iol nee eel Shei a he ee oe Bd eects Installing the System Pat k E ET E ieee Baie 24 Removing the Systemi Bo
18. disk or the disk is full Try copying the file to a different disk or use a larger capacity disk Do not use these characters in filenames Error Messages GATE A20 FAILURE GENERAL FAILURE HARD DISK DRIVE CONFIGURATION ERROR HARD DISK DRIVE CONTROLLER FAILURE O HARD DISK DRIVE FAILURE HARD DISK DRIVE READ FAILURE INSERT BOOTABLE MEDIA INVALID CONFIGURATION INFORMATION PLEASE RUN SYSTEM SETUP PROGRAM Description A memory module may be loose Reinstall the memory modules or if necessary replace them The operating system is unable to carry out the command The message is usually followed by specific information For example Printer out of paper Take the appropriate action The computer cannot identify the drive type Shut down the computer remove the hard drive and boot the computer from an optical drive Then shut down the computer reinstall the hard drive and restart the computer Run the Hard Disk Drive tests in the Dell Diagnostics The hard drive does not respond to commands from the computer Shut down the computer remove the hard drive and boot the computer from an optical drive Then shut down the computer reinstall the hard drive and restart the computer lf the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics The hard drive does not respond to commands from the computer Shut down the computer remove the hard drive and boot the computer from
19. e angle d Lift and remove the system board out of the computer Installing the System Board 1 eN 5 Place the system board into the computer at a 45 degree angle and then slide it towards the back of the computer Replace the screws to secure the system board to the computer Thread and connect all the cables to the system board Install the 1 O panel memory expansion cards processor heatsink hard drive optical drive bezel cover Follow the procedures in After Working Inside Your Computer System Board Components The following image displays the system board components 25 18 17 26 1615 14 13 1211 PCle x1 connector PCle x1 connector P2 power connector CPU fan connector P1 power connector real time clock reset jumper card reader connector SATA connectors SATA connectors 10 PCle x16 connector system fan connector processor socket memory connectors front USB connector password reset jumper coin cell battery front LED connector front audio connector Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights Beep Codes and Error Messages during the operation of the computer Diagnostic Power LED Codes Power LED Light Status Off Steady Blinking Amber Blinking White Light Steady White Possible Cause The computer is either turned off or is not receiving power or in Hib
20. erence CAUTION Unless you are an expert computer user do not change the settings for this program Certain changes can cause your computer to work incorrectly Enter System Setup 1 Turn on or restart your computer 2 After the white Dell logo appears press lt F2 gt or lt F12 gt immediately The System Setup page displays NOTE If you wait too long and the operating system logo appears continue to wait until you see the desktop Then shut down or restart your computer and try again 36 Specifications 5 K NOTE Offerings may vary by region The following specifications are only those required by law to ship with your computer For more information about the configuration of your computer go to Help and Support in your Windows operating system and select the option to view information about your computer Processor Type L2 cache Memory e AMD Sempron 240 e AMD Athlon X2 340 e AMD A4 5300 e AMD A6 5400K e AMD A8 5500 Up to 4 MB two DIMM slots Memory module connector Memory module capacity Type Minimum memory Maximum memory Video Video Type Integrated Discrete Integrated video memory Audio Integrated Network 2 GB 4 GB and 8 GB 1600 MHz DDR3 Non ECC 2 GB 16 GB AMD Radeon e AMD HD 8490 1 GB DDR3 DP DVI UI e NVIDIA GeForce GT 705 1 GB GDDR3 Shared system memory Integrated 5 1 high definition audio Realtek 10 100 1000 Mbps Ethernet Integrated
21. ernation mode Computer fails to complete POST or processor failure Computer is in sleep mode The computer is fully functional and in the On state Troubleshooting Steps Re seat the power cable in the power connector on the back of the computer and the electrical outlet e If the computer is plugged into a power strip ensure the power strip is plugged into an electrical outlet and is turned on Also bypass power protection devices power strips and power extension cables to verify the computer turns on properly e Ensure the electrical outlet is working by testing it with another device such as a lamp Remove and then reinstall any cards e Remove and then reinstall the graphics card if applicable e Ensure the power cable is connected to the motherboard and processor e Press the power button to bring the computer out of the sleep mode Ensure all power cables are securely connected to the system board e Ensure the main power cable and front panel cable are securely connected to the system board If the computer is not responding do the following 27 Power LED Light Status Possible Cause Diagnostic Error Messages Error Messages AUXILIARY DEVICE FAILURE BAD COMMAND OR FILE NAME CACHE DISABLED DUE TO FAILURE CD DRIVE CONTROLLER FAILURE DATA ERROR DECREASING AVAILABLE MEMORY DISK C FAILED INITIALIZATION DRIVE NOT READY ERROR READING PCMCIA CARD EXTENDED MEMORY S
22. etaining tabs on each side of the memory modules and lift the memory module upwards to remove it from the computer Installing the Memory Align the notch on the memory card with the tab in the system board connector Insert the memory module into the memory socket Press down on the memory module until the securing clips secure the memory in place Install the cover pon Follow the procedures in After Working Inside Your Computer Removing the Heatsink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 16 Follow the steps to remove the processor heatsink a Disconnect the heatsink cable from the system board b Loosen the captive screws that secure the heatsink to the system board c Lift the heatsink upward and remove it from the computer Installing the Heatsink 1 2 A NP Place the heatsink on the processor Tighten the captive screws that secure the heatsink to the system board Connect the heatsink cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer Removing the Processor 1 Follow the procedures in Before Working Inside Your Computer Remove the cover heatsink Push the processor release lever down and then press it outward to release it from the retention hook that secures it 17 4 Raise the processor cover and lift the processor to remove it from the computer Installing the Pro
23. ology SATA Information SATA O SATA 1 SATA 2 SATA 3 Displays the BIOS revision Displays the date the system BIOS was built Displays the model name of the system Resets the time on the computer s internal clock Resets the date on the computer s internal calendar Displays the service tag of your computer Displays the asset tag of your computer if available isplays the type of processor isplays the processor ID D D Displays the processor core count Displays the processor L1 cache size D isplays the processor L2 cache size isplays the total computer memory isplays the available memory isplays the memory speed isplays the memory type and technology Displays the model number and capacity of the hard drive Displays the model number and capacity of the hard drive Displays the model number and capacity of the hard drive Displays the model number and capacity of the hard drive 33 Advanced Processor Configuration AMD Cool N Quiet Secure Virtual Machine Mode USB Configuration Front USB Ports Rear USB Ports Onboard Device Configuration Onboard Audio Controller SATA Mode Onboard LAN Controller Onboard LAN Boot ROM Boot Numlock Key Secure Boot Control Secure Boot Mode Load Legacy OPROM Keyboard Errors USB Boot Support Boot Mode 1st Boot Device 2nd Boot Device 3rd Boot Device 34 Allows you to enable or disable the AMD Cool N Quiet
24. r cannot find the hard drive If the hard drive is your boot device ensure that the drive is installed properly seated and partitioned as a boot device The operating system may be corrupted contact Dell Error Messages NO TIMER TICK INTERRUPT NOT ENOUGH MEMORY OR RESOURCES EXIT SOME PROGRAMS AND TRY AGAIN OPERATING SYSTEM NOT FOUND OPTIONAL ROM BAD CHECKSUM SECTOR NOT FOUND SEEK ERROR SHUTDOWN FAILURE TIME OF DAY CLOCK LOST POWER TIME OF DAY CLOCK STOPPED TIME OF DAY NOT SET PLEASE RUN THE SYSTEM SETUP PROGRAM TIMER CHIP COUNTER 2 FAILED UNEXPECTED INTERRUPT IN PROTECTED MODE Description A chip on the system board may be malfunctioning Run the System Set tests in theDell Diagnostics You have too many programs open Close all windows and open the program that you want to use Reinstall the hard drive If the problem persists contact Dell The optional ROM has failed Contact Dell The operating system cannot locate a sector on the hard drive You may have a defective sector or corrupted FAT on the hard drive Run the Windows error checking utility to check the file structure on the hard drive See Windows Help and Support for instructions click Start gt Help and Support If a large number of sectors are defective back up the data if possible and then reformat the hard drive The operating system cannot find a specific track on the hard drive A chip on the system board may
25. rd User Password Set Supervisor Password HDD Protection Exit Allows you to enable or disable the boot device Allows you to enable or disable the boot device Displays information about hard disk drivers Displays information about CD DVD ROM drivers Displays information about network drives Allows you to enable or disable Wake up by Integrated LAN WLAN Specifies the AC recovery mode Allows you to enable or disable Auto Power On mode lows you to select the day to enable the Auto ower On mode A P Allows you to select the specific date to enable the Auto Power On mode Al A lows you to select the specific time to enable the uto Power On mode Specifies whether an administrator password has been assigned Specifies whether a user password has been assigned Allows you to change or delete the administrator password Allows you to enable or disable the HDD protection This section allows you to save discard and load default settings before exiting from System Setup System Setup Overview System Setup allows you to e change the system configuration information after you add change or remove any hardware in your computer e set or change a user selectable option such as the user password e read the current amount of memory or set the type of hard drive installed 35 Before you use System Setup it is recommended that you write down the System Setup screen information for future ref
26. screws that secure the optical drive and then push the optical drive towards the front of the computer c Remove the optical drive from the computer 3 Installing the Optical Drive 1 Push the optical drive into the computer until it snaps into place 2 Install the screws that secure the optical drive 3 Connect the data cable and power cable to the optical drive 4 Install the bezel cover 5 Follow the procedures in After Working Inside Your Computer Removing the Card Reader 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover bezel 14 3 a Disconnect the card reader power cable from the system board 1 b Un thread the power cable from the metal clip 2 c Remove the screws that secure the card reader to the chassis 3 d Push the card reader towards the front of the computer 4 e Remove the card reader from the computer Installing the Card Reader 1 Push the card reader into the computer until it snaps into place 2 Install the screws that secure the card reader to the chassis 3 Thread the card reader power cable through the metal clip 4 Connect the card reader power cable to the system board 5 Install the bezel cover 6 Follow the procedures in After Working Inside Your Computer Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 15 3 Press down on the memory r
27. side Your Computer Removing the Input Output I O Panel 1 2 Follow the procedures in Before Working Inside Your Computer Remove the cover bezel 21 3 Follow the steps to remove the I O panel cables a Disconnect the I O panel and FlyWire cables from the system board 1 3 b Un thread the cables from the metal retention clips 2 4 ny 4 Follow the steps to remove the I O panel a Remove the screw that secures the I O panel to the computer b Slide the I O panel outwards and remove it from the computer Installing the Input Output I O Panel 1 Slide the I O panel into its slot on the computer 2 Replace the screw that secures the I O panel 3 Route the cables through the metal clips 4 Connect the I O panel and FlyWire cables to the system board 5 Install the bezel cover 6 Follow the procedures in After Working Inside Your Computer 22 Removing the Wireless Device 1 Follow the procedures in Before Working Inside Your Computer Follow the procedures to remove the wireless device from the computer a Remove the screws that secure the wireless device cable from the computer b Disconnect the wireless device cable from its connector and remove it from the computer 3 Press the blue tab 1 and slide down the release lever that secures the wireless LAN card 2 4 Pull the wireless LAN card to remove from the computer 3 Installing the Wireless Devi
28. switch board 7 hard drive 8 coin cell battery 9 VGA card 10 expansion card 11 heatsink 12 system fan Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer Follow the steps to remove the cover a Remove the screws that secure the cover to the computer b Slide the computer cover towards the back of the computer 1 c Lift and remove the cover from the computer 2 Installing the Cover 1 Place the cover on the chassis 2 Replace the screws to secure the cover to the computer 3 Follow the procedures in After Working Inside Your Computer Removing the Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 10 3 Follow the steps to remove the bezel a Pry the front panel retention clips away from the chassis b Release the hooks on the opposite edge of the bezel from the chassis c Remove the bezel from the computer Installing the Bezel Place the hooks on the notches in the computer Rotate the front bezel towards the computer Press the front bezel until the tabs snap in to place Install the cover Follow the procedures in After Working Inside Your Computer 9 Ppwn PP Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 11 3 Push the coin cell release latch and pull the coin cell battery to remove it from the computer Installing the Coin Cell B
29. tion see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To
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