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Lenovo C C470

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1. 9 O Note The description of the TV tuner card in this manual is only applicable to machines 0 which have the TV tuner card It does not apply L y to machines that do not have a TV tuner card User Guide 29 SS ES SS SS O A RR OS RSS SS SS A A SS RS SS SS ES O SS SS Solving Problems Follow these tips when troubleshooting your computer f you added or removed a part before the problem started review the installation procedures to ensure that the part is correctly installed f a peripheral device does not work ensure that the device is properly connected f an error message appears on the screen write down the exact message This message may help support personnel diagnose and fix the problem s f an error message occurs in a program see the Help document of this program Troubleshooting Display Problems Problem Blank screen or no image is displayed on the monitor Troubleshooting and problem resolution 1 Make sure the power cord is plugged into your computer and a functioning power outlet Unplug the power cord and plug the power cord back in securely and restart the computer If the LCD screen has a LCD On Off button check that the LCD screen has been turned on If still cannot solve the problem contact Lenovo Customer Service Problem You need to ch
2. I Ea L Switching between the main Windows 8 1 interfaces Windows 8 1 comes with two main user interfaces the Start Screen and the Windows desktop To switch from the Start Screen to the Windows desktop do one of the following e Select the Windows desktop tile on the Start Screen e Press the Windows key E D To switch from the desktop to the Start Screen do one of the following e Select Start from the Charms Bar e Move the cursor to the bottom left corner then select the Start Screen thumbnail when it is displayed e Press the Windows key EE The Charms Bar Charms provide new and faster ways to perform many basic tasks To display the charms do one of the following e Move the cursor to the top right or bottom right corner of the screen e f your computer is equipped with touch screen swipe in from the right edge of the screen e Press the Windows key SH C Shutting down the computer To shut down the computer 1 Move the cursor to the top right or bottom right corner of the screen then click Settings If your computer is equipped with touch screen swipe in from the right edge of the screen then tap Settings 2 Select Power Shutdown 12 User Guide Switching between apps Sometimes you want to get back to an app you were just using or quickly switch through your recent apps To switch betwee
3. The default boot mode for your computer is the UEFI mode If you need to install a legacy Windows operating system any operating system before Windows 8 1 on your computer you must change the boot mode to Legacy support The legacy Windows operating system cannot be installed if you don t change the boot mode Performing Daily Maintenance Tasks Cleaning the computer components Because many of the computer components consist of sophisticated integrated circuit boards it is very important to periodically clean the computer to prevent dust buildup The cleaning supplies you need to clean the components include a vacuum cleaner a soft cotton cloth pure water preferably purified or distilled water and cotton swabs A Attention Before you clean your computer disconnect the computer from the electrical outlet Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances O Note To avoid damaging the computer or display do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning displays and follow the instructions included with the product The following are general methods for cleaning the components e You can use a soft cloth to remove dust on the surface of the computer the monitor the printer the speakers and the mouse e You can use a vacuum cleaner to clean in otherwise inaccessible corner
4. selected models only LVT After entering Windows press this key to launch the LVT Lenovo Vantage Technology program Lenovo s pre loaded Home PC software In addition to its own functions the LVT program will allow you to start other Windows compatible software specially configured to run on this model of computer O Notes e Some models are not equipped with the LVT program e The LVT key on the keyboard is disabled in the models without the LVT program F2 Your computer has the Lenovo Rescue System installed To learn more about this program repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System open 10 User Guide Using Windows 8 1 Y Y Y This chapter contains the following 4 topics gt Switching between the main Windows 8 1 9 interfaces gt The Charms Bar MY gt Shutting down the computer iy gt Switching between apps Y gt Closing an app N gt Opening other system programs gt Windows Help and Support o A Attention The Windows 8 1 operating system l D is provided by Microsoft Corporation Please D use it in accordance with the END USER 9 LICENSE AGREEMENT EULA between you 9 and Microsoft For any question related to the 9 operating system please contact Microsoft 9 directly User Guide 11 SS SNS NS SS O O RO RS RO SR SS SS O IS A A RS SS SS SS ES O DS OS SS
5. came with your computer to confirm that this optical drive is capable of reading this type of CD or DVD 4 Ifthe CD DVD cannot be read replace it with a known good CD DVD such as one that was shipped with the computer 5 If the known good CD cannot be read visually check the operating side of the CD DVD for defects Problem The capacity of the hard disk as indicated by the system is less than the nominal capacity Troubleshooting and problem resolution For computers equipped with the OneKey Recovery feature the system recovery feature needs to occupy some hard disk space This may account for the apparent hard disk capacity deficit Further Technical Explanation The nominal capacity of the hard disk is expressed in the decimal system as 1000 bytes But the actual hard disk capacity is expressed in the binary system as 1024 bytes For example the nominal capacity 1G is 1000M while the actual capacity 1G is 1024M The capacity ofthe hard disk shown in Windows can be calculated according to the calculations in the following example The nominal capacity of the hard disk is 40G while its actual capacity should be 40 x 1000 x 1000 x 1000 1024 x 1024 x 1024 37G If the Service partition of 3G 3 x 1000 x 1000 x 1000 1024 x 1024 x 1024 2 79G is subtracted the capacity of the hard disk shown in the system can be obtained User Guide 33 The capacity of the hard disk as calculated using this method may be slightly
6. different from the actual capacity due to the rounding of totals Special considerations for troubleshooting Windows Record the following information as it may be useful later when troubleshooting system problems The drivers for this computer model only support the Windows 8 1 system Windows Help and Support If you have a problem with the operating system see the Windows Help and Support file To open the Windows Help and Support file do one of the following e Select the Settings charm then select Help e Press Windows key WE F1 You can read the Windows Help and Support file on your computer You can also get online help and support by clicking on one of the two links listed under More to explore BIOS setup utility What is the BIOS setup utility The BIOS setup utility is ROM based software It communicates basic computer information and provides options for setting boot devices security hardware mode and other preferences Hov can start the BIOS setup utility To start the BIOS setup utility 1 Shut down the computer 2 Repeatedly press and release the F1 key once turning on the computer to start the Setup Utility program How can change the boot mode There are two boot modes UEFI and Legacy To change the boot mode start the BIOS setup utility and select Startup Boot Priority then set boot mode to UEFI or Legacy support on the boot menu 34 User Guide When do I need to change the boot mode
7. position the display to your preference It can be rotated 5 forward and 25 backward 6 User Guide Basic connector instructions O Note Your computer may not have all of the connectors described in this section Connector Description Microphone Use this connector to attach a microphone to your computer when you want to record sound or if you use speech recognition software Headphone Use this connector to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone USB connector Use this connector to attach a device that requires a USB connection Ethernet connector Use this connector to attach the computer to an Ethernet type local area network HDMI connector optional Connects to the HDMI connector on your display or TV TV Tuner connector optional Connects to an external antenna to view programs using the optional TV tuner card O Note If your computer is equipped with a wireless keyboard or mouse follow the installation instructions for those devices User Guide 7 Connecting your computer Connecting the power cord Connect the power cord to an electrical outlet We recommend using a grounded connection or a surge protector es Y Important information about using the computer Press the power button on the side of the computer to turn on the computer 8 User Guide Hold the computer
8. small hole on the optical drive cover so that the disk springs out as shown 48 User Guide 9 Use a small flat head screwdriver to press and push out the pins that secure the cover to the disk 10 Separate the cover from the defective optical drive 11 To install the new optical drive a Align the new optical drive with the cover and then push the cover back into position b Attach the bracket to the optical disk drive c Slide the new optical drive into the drive bay 12 Reattach the foot cover and stand base User Guide 49 Replacing the adapter A Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Disconnect the adapter cable from the computer then unplug the power cord from the electrical outlet f 3 Connect the new adapter as shown Cea Y 50 User Guide Replacing the keyboard and mouse O Note Your keyboard will be connected to a USB connector at either side or at the rear of the computer To replace the keyboard 1 Remove any media disks CDs or memory cards from the drives shut down the computer and turn off all attached devices 2 Unplug all power cords from electrical outlets Locate the co
9. through other drastic means This can cause system program problems or even failure during system initialization During the uninstall process never directly delete the files or folders This is harmful to the operating system and might cause a system wide malfunction Use the following procedure to properly uninstall programs 1 Back up all documents and system settings related to the program before removing it If the program has its own uninstaller run it directly to uninstall the program If the program does not have its own uninstaller then select Apps Control Panel from the Search charm From the Control Panel choose Programs Programs and Features Find the applicable program from the Programs and Features dialog box and then select Uninstall Change 6 Perform the instructions displayed to uninstall the software 32 User Guide Troubleshooting Problems with Optical Drives and Hard Disks Problem The Optical drive is unable to read a CD DVD Troubleshooting and problem resolution 1 Check to determine if there is an optical drive icon in the resource manager of the operating system If not restart your computer If there is still no icon contact Lenovo Service Otherwise continue with the next step of this procedure 2 Confirm that the CD DVD has been properly placed in the drive If not reload the CD or DVD Otherwise continue with the next step of this procedure 3 Check the specifications that
10. tightly when you carry it Connecting to the Internet To connect to the Internet you ll need a contract with an Internet Service Provider ISP and some hardware IPSs and ISP offerings vary by country Contact your ISP for offerings available in your country Your computer is designed to support a wireless selected models only or wired network that connects your computer to other devices Wired network connection For wired networks connect one end of an Ethernet cable purchased separately to the Ethernet connector on your computer and then connect the other end to the network router or broadband modem Consult your ISP for detailed setup instructions O Note Broadband modem and router installation procedures vary depending on the manufacturer Follow the manufacturer s instructions User Guide 9 Wireless network connection For wireless networks you can use the built in wireless LAN antenna to access your wireless home network To connect your computer to the wireless network 1 Move the cursor to the top right or bottom right corner of the screen then click Settings If your computer is equipped with touch screen swipe in from the right edge of the screen then tap Settings 2 Click or tap the network icon afff then select the name of your router Click or tap Connect then follow the steps on the screen Test the wireless network by opening your Web browser and accessing any Web site Wired keyboard
11. upward to remove it from its socket 7 To install the memory module Align the new memory module with the memory socket then insert it and push down on the top edge Make sure the latches lock the memory module in place 8 Reattach the foot cover and stand base AA User Guide Replacing the hard disk drive A Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover O Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen from scratches or other damage 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors Remove the stand base Refer to Removing the stand base Remove the foot cover Refer to Removing the foot cover 6 Lift out the hard disk drive and bracket as shown 7 Disconnect the data and power cables from the hard disk drive User Guide 45 8 Push the loc
12. 5 Coriput r stands A 6 Basic Connector instructions Rn 7 Connecting your COMPUTES nn an a aia 8 Important information about using the computer 8 Conn cting to the Int rn tsiarn deniers ia 9 Wired keyboard selected models only 10 Using Windows 8 1 u uuuu000000nnn0nnnannnnn nun nun nam nn nn 11 Switching between the main Windows 8 1 interfaces The Charms Bar Shutting down the computer Switching between apps 13 CIOSING AN NO 13 Opening other system programs 13 Windows Help and Support intel eh his 13 Touch screen instructions nn 15 Touch Screen Gallbration in air n 16 User Gesture Instructions for the Touch screen oo eects 16 Precautions when using the Touch Screen 21 Contents i Using the Rescue System ssnnnnns 23 OneKey RECOVON aiii een 24 Driver and Application Installation 25 Using the Software nuuusnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 27 LENOVO SUPDOM nr ner re TEE EEE re 28 Troubleshooting and Confirming Setup ss 29 Troubleshooting Display Problems 30 Troubleshooting Touch screen 31 Troubleshooting Audio Problems 31 Troubleshooting Software Problems uusnnesersnnners nennen nennen ernennen 32 Troubleshooting Problems with Optical Drives and Hard Disks 33 Special considerations for troubleshooting Windows 34 Windows Help and Support tices dea hence a ea 34 BIOS SCtup UNIV se ten Ri EEE Ra 34 Performing Daily Maint
13. Apps Control Panel Administrative Tools Computer Management Disk Management you can see the service partition which must not be deleted O Note The recovery files and relevant data used by the rescue system are saved in the service partition If the service partition is deleted or damaged by someone other than authorized Lenovo service personnel Lenovo will not be liable for any losses arising therefrom in any way OneKey Recovery OneKey Recovery is an easy to use application You can use it to restore your computer to the system default or to a previously backed up state Detailed Operation Procedure 1 Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens then select OneKey Recovery O Note System Recovery will overwrite all of the data on the C drive To prevent loss of data be sure to back up relevant data before performing system recovery 2 Follow the on screen instructions to select the backup task you want to restore from and the disk where you want to install the operating system then press Next to start the restore 3 Please wait during the process of system recovery Do not interrupt the operation during the recovery process 4 After the system is recovered successfully the software will prompt you to restart the computer Restart the computer and start the operating system 24 User Guide Driver and Application Installation The Driver
14. Instructions for the Touch screen The Touch screen supports single touch and rotational movements enlargement and reduction multi touch operations and the user can transmit position information to the computer via touch The touch screen uses a very low pressure movement recognition method which only needs the finger to move lightly on the computer display screen or make a simple hand gesture to be detected by the main computer processor O Note Do not touch the screen with any hard objects such as fingernails 16 User Guide Basic Hand Gestures 1 Single Click Double Click For the item selected on the touch screen with one finger touch it one or two times to perform a single click or double click operation This is similar to the action performed by clicking the mouse left button 2 Single Finger Right Click For the item selected on the touch screen press and hold your finger on the screen until a circle appears After lifting your finger from the touch screen a menu bar will pop up completing the single finger right click operation This is similar to the action performed by clicking the mouse right button al View gt Sort by 2 Refresh Paste Paste shortcut Undo Rename Ctrl Z New gt Screen resolution Gadgets Personalize User Guide 17 3 Dragging Movement First touch your finger on the desired item on the screen and hold it there then make a dragging movement This is similar to the
15. Machine type 10170 FOAR C470 LENOVO C470 User Guide Version 1 0 2014 02 MM ce 06984 lenovo Important Safety Information Before using this manual it is important that you read and understand all of the related safety information for this product Refer to the Safety and Warranty Guide that you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury or product damage The interface and functions shown in this User Guide are provided for reference only and may differ from actual product appearance Product design and specifications may be changed without notice A Danger Be aware of extremely hazardous or potentially lethal situations gt Attention Be aware of possible damage to programs devices or data Note Pay attention to this important information Copyright Lenovo 2014 All rights reserved LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Important Safety Information Using the Computer Hardware nn 1 Front view of the computer ss 2 Left and right views of the computer znneessnenensnener seen nenne nennen ernennen 3 Rear view of the computer sise 4 Installing the computer stand
16. Note The interface and functionality of these a En l 9 features will depend on which software 9 was shipped with the computer model you L 9 purchased User Guide 27 SES SNS SS O A RO RR SR SS SS A A A RS SS SS SS ES O SS SS Lenovo Support The Lenovo Support program enables you to register your computer with Lenovo download and view user manuals for your computer get the warranty information of your computer and explore help and support information To open this program do the following Click the Lenovo Support icon from the Start Screen or Search Screen The main functions of this program are listed below This program supports online upgrades The functions shown below are for reference only functionality will depend on the program icons currently displayed Registration Registration provides you with access to product support upgrades and alerts on topics Take advantage of award winning Lenovo services User Guide The User Guide provides more information about your computer Service and Warranty You can extend the warranty of your computer through this option Lenovo provides flexible options to meet your personal or business needs 28 User Guide Troubleshooting and Confirming Setup 9 9 Y This chapter contains the following topic gt Troubleshooting and Problem Resolution
17. and Application Installation function in the rescue system provides a way for the user to conveniently reinstall all of the Lenovo applications and drivers that were shipped with your Lenovo hardware Method 1 Automatic Installation Repeatedly press and release the F2 key once turning on the computer until the Lenovo Rescue System opens then select Driver and Application Installation Follow the on screen prompts to install the Lenovo drivers and applications Click OK to start installing the Lenovo Driver and Application Installation software The system will restart After the system has restarted the drivers and application installation process will continue until it has completed Method 2 Manual Installation In the Windows system Select Driver and Application Installation from the Search charm After starting the procedure install the drivers and software manually by following the prompts O Notes 1 Do not install software which is already installed on the computer 2 Make sure that the Driver and Application Installation software has been automatically installed before starting the operating system The manual installation function can only be used after the software has been installed User Guide 25 26 User Guide Using the Software This chapter contains the following topic gt Software instructions O
18. ange the display property settings Setting display background and icon properties 1 Right click the desktop anywhere except over an icon then select Personalize from the pop up menu From here select the appropriate options to e Change the desktop background e Select a screen saver e Select Windows color options for borders and taskbar e Select a themes Right click the desktop anywhere except over an icon then select Screen resolution from the pop up menu to change the appearance 30 User Guide Problem Ripple on screen Troubleshooting and problem resolution 1 Check to see if any of the following devices are located less than one meter from the computer refrigerators electric fans electric dryers UPS systems regulators fluorescent lamps or other computers that may be generating magnetic interference Move any interfering devices away from the computer If the problem persists contact Lenovo Service Troubleshooting Touch screen Problem The touch screen reacts but not where you are touching it Troubleshooting and problem resolution Touch Screen Calibration 1 In Control Panel select Hardware and Sound 2 In Hardware and Sound window select Tablet PC Settings 3 In Tablet PC Settings dialogue click Calibrate button Troubleshooting Audio Problems Problem No sound from the integrated speakers Troubleshooting and problem resolution e Adjust the Windo
19. articular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment 56 User Guide This device complies with Part 15 ofthe FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 U S A Telephone 919 294 5900 FE Mexico regulatory notice Advertencia En Mexico la operaci n de este equipo est sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cau
20. click and drag movement you can make with a mouse 4 Rolling Movement When you move your finger one time vertically or horizontally on the touch screen this is called a Rolling Operation For example This operation is similar to moving the scroll wheel on the top of a mouse and produces the same results as the scroll wheel interface does 18 User Guide 5 Zoom Operation Touch two fingers lightly on the desired item on the touch screen then keeping both fingers on the screen change the distance between them By increasing or decreasing the distance you can perform a zoom in or zoom out operation For example you can enlarge or reduce the picture size in Windows Photo Viewer 6 Rotation Operation Use two figures to touch the desired item on the touch screen then rotate them in the desired direction For example you can rotate the picture which is being displayed in Windows Photo Viewer O Note To learn more about how to use the touch screen refer to Windows Help and Support by press Windows key Sf F1 or Select Settings charm then select Help User Guide 19 Related Touch Screen Settings e Select Hardware and Sound Pen and Touch from the Settings charm e Select touch actions which you wish to adjust By clicking on Settings you can adjust the Speed and Spatial tolerance parameters to match the user s natural way of double clicking You can double click on the lower right
21. corner of the icon to test this Ga sa oo FA Pen and Touch ES Double Tap Settings EW Touch Speed Touch actions You can adjust how quickly you tap the screen when you Use your finger to interact with items on the screen You can double tap adjust the settings for each touch action Touch action Equivalent mouse action e x Double tap Double click Speed Slow Fast Press and held Rioht cick k Au Spatial tolerance You can adjust the distance the pointer can move between tapping when you doubletap Touch feedback Spatial tolerance Small r U Large T it E Show visual feedback when touching the screen cs To test your settings double tap the graphic Optimize visual feedback for projection to an external The graphic changes when you doubletap monitor successfully O Note Users can access more help information from the Windows Help and Support menu 20 User Guide Precautions when using the Touch Screen 1 When using the touch screen be careful not to tear the surface with any sharp objects R 2 To ensure normal use of the touch screen ensure that both the screen surface and your fingers are clean and dry 3 To ensure precise positioning on the touch screen avoid handling or touching the glass frame when you are touching the screen 4 Turn the computer off for safety before cleaning the screen and frame with a soft cotton cloth Do not wipe it with a wet cloth as this ma
22. enance Tasks oonoonnonicnnnncinnoncnnnnoncnnnan nro ronca nana ncnnnns 35 Hardware Replacement Guide 37 OVA id a 38 Replacing hardware Arash a a 41 A O 53 Declaration aiii e A HR 53 Trademarks trotar aorta 54 Energy Star Statement ek cken rent 54 Enabling ErP compliance Modea i e ea 55 Electronic emissions NOTICES rrnnernnennnnnnnnnnns 56 Mexico regulatory notice uuuuuu0nn0nnnannnann anna 57 ii Contents Using the Computer Hardware 9 9 This chapter contains the following Oo A topics gt Introduction to the computer hardware gt Information on computer connections I gt O Note The descriptions in this chapter 9 might be different from what you see on your computer depending on the computer model and configuration L User Guide 1 mm Front view of the computer A Attention Be careful not to block any air vents on the computer Blocked air vents can cause overheating a AE El Eh Ho Built in microphone A Camera LED indicator Built in camera Built in microphone selected models only Wi Fi status indicator Volume down Volume up BEE Brightness down Brightness up B Hard disk drive indicator E These function keys are only ava
23. eventing electrostatic discharge Flat head screwdriver Phillips head screwdriver Hex screwdriver Plastic flat head screwdriver Plastic tweezers O Note The screws for the different components vary in size During the disassembly procedure group the screws with their corresponding components to avoid a mismatch when replacing the components User Guide 39 Handling static sensitive devices Static electricity although harmless to you can seriousiy damage computer components When you are replacing a part do not open the anti static package containing the new part until the defective part has been removed from the computer and you are ready to install the new part When you handle parts and other computer components take these precautions to avoid static electricity damage Limit your movements as this can cause static electricity to build up Always handle parts and other computer components carefully Handle adapters memory modules system boards and microprocessors by the edges Never touch any exposed circuitry Prevent others from touching the parts and other computer components Before you replace a new part touch the anti static package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body When possible remove the new part from the anti static packaging and install it directl
24. fer to the related contract if any or product packing list or consult the distributor for the product sales The content of the manuals included with your computer is protected by copyright laws and rules None of the manuals included with your computer may be reproduced or transcribed by any means or translated into any language without prior written permission of Lenovo The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase You are welcome to contact us about the manuals included with your computer For the latest information or any questions or comments contact or visit the Lenovo Web site Service Web site http support lenovo com User Guide 53 Trademarks Lenovo and the Lenovo logo IdeaCentre and IdeaCentre logo are trademarks of Lenovo in the United States other countries or both Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies Intel Inside is a trademark of Intel Corporation in the U S and or other countries AMD the AMD Arrow logo ATI AMD Athlon AMD LIVE AMD Opteron AMD Phenom AMD Sempron Catalyst Cool n Quiet CrossFire PowerPlay Radeon and The Ultimate Visual Experience are trademarks of Advanced Micro Devices Inc Other company product or service names referred to herein or in other Lenovo publications may be
25. ilable in the Windows 8 1 operating system A Attention If your computer is equipped with an infrared IR remote control do not put the USB IR receiver on the same plane as the screen 2 User Guide Left and right views of the computer A Attention Be sure not to block any air vents on the computer Blocked air vents may cause thermal problems aoon USB 3 0 connector Microphone connector Memory card reader Power button 7 5 Headphone connector USB 2 0 connector O Optical drive eject button User Guide 3 Rear view of the computer wu CRETE HHA TV tuner connector selected models only EI Ethernet connector Power connector HDMI connector selected models only El USB 2 0 connectors 2 El Air vents 4 User Guide Installing the computer stand O Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the screen from scratches or other damage 1 Raise the stand holder om 2 Line up the stand base with the mounting holes in the stand holder then open both of the fixed rubber caps on the stand base 3 Pull the hand screw rings up then secure the stand base to the stand holder with the hand screws User Guide 5 4 Press down the hand screw rings and rubber caps Computer stand Use the stand to
26. k pins outward to release the hard disk drive from the bracket 9 To install the new hard disk drive a Connect the data and power cables to the new hard disk drive b Slide the hard disk drive and bracket back into position 10 Reattach the foot cover and stand base 46 User Guide Replacing the optical drive EN Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover O Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen from scratches or other damage 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors Remove the stand base Refer to Removing the stand base Remove the foot cover Refer to Removing the foot cover 6 Push the optical drive tab downward to push out the optical drive as shown na a El User Guide 47 7 Remove the optical disk drive bracket as shown 8 Push a small iron stick paper clip into the
27. n apps Move the cursor to the top left corner then click to bring in the next app If your computer is equipped with touch screen swipe in from the left edge of the screen to bring in the next app Closing an app To close an app do one of the following e Move the cursor to the top left corner of the screen When the thumbnail appears drag it to the bottom of the screen e Move the cursor to the top edge of the screen When the cursor becomes a hand drag the app page to the bottom of the screen e f your computer is equipped with touch screen swipe in from the top edge of the screen When the app page becomes smaller drag it to the bottom of the screen Opening other system programs There is a fast way to open other system programs To open the menu do one of the following e Move the cursor to the bottom left corner of the screen When the thumbnail appears right click with the mouse to open the menu e Press the Windows key SH X Windows Help and Support If you have a problem with the operating system see the Windows Help and Support file To open the Windows Help and Support file do one of the following e Select the Settings charm then select Help e Press the Windows key WN F1 You can read the Windows Help and Support file on your computer You can also get online help and support by clicking on one of the two links listed under More to explore User Guide 13 14 User Guide Touch screen instr
28. ndows 8 or Windows 8 1 operating system you also need to disable Fast Startup function to meet the off mode requirement of ErP compliance To disable the Fast Startup function do the following 1 Select Apps Control Panel from the Search charm 2 From the Control Panel choose All Control Panel Items Power Options 3 Select Choose what the power buttons do from the pop up dialog box 4 Choose Change settings that are currently unavailable option and uncheck the Turn on fast startup option from the Shutdown Settings list Additional information as required by EU Regulation 617 2013 implementing Directive 2009 125 EC with regard to ecodesign requirements for computers and computer servers can be found here www lenovo com ecodeclaration Electronic emissions notices The following information refers to IdeaCentre or Lenovo machine type e 10170 FOAR Federal Communications Commission FCC Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates used and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee the interference will not occur in a p
29. ng system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors User Guide 41 4 To release the stand base from the stand holder turn the hand screw rings counter clockwise until the base comes loose 5 Slide the stand base out from the holder then put it aside 6 Refer to Installing the computer stand to reinstall the stand base Removing the foot cover AA Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover O Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen from scratches or other damage 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets 42 User Guide 3 Disconnect all cables attached to the computer This includes power cords input output 1 O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view f
30. nnector for the keyboard Refer to Left and right views of the computer and Rear view of the computer for help with locating the various connectors e 4 Disconnect the defective keyboard cable from the computer and connect the new keyboard cable to the same connector The mouse can be replaced using the same method User Guide 51 52 User Guide Appendix Declaration Thank you for using Lenovo products Carefully read all documents shipped with your computer before you install and use the product for the first time Lenovo is not responsible for any loss except when caused by installation and operations performed by Lenovo professional service personnel You are responsible if you fail to operate the product according to instructions and requirements in the manuals included with your computer or operate the product inappropriately This manual could include technical inaccuracies or typographical errors Changes are made periodically to the information herein these changes will be incorporated in new editions of the publication To provide better service Lenovo reserves the right to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The manuals included with your computer are provided to help you use Lenovo s products appropriately For the configuration of the product re
31. ode 13 Do not touch the screen with your finger or any other objects during the computer startup or wake up process 22 User Guide Using the Rescue System This chapter contains the following topics 9 gt OneKey Recovery gt Driver and Application Installation 0 A Attention Using OneKey Recovery will result 9 in loss of data e You can restore the C drive of the computer I to factory default settings or to the last system y backup status using OneKey Recovery If you D do this all of the existing data on drive C will be lost but the content and format of the other l 9 partitions of the hard disk drive will remain 9 unchanged L e If you want to install an operating system and back it up with OneKey Recovery you must format the C partition in NTFS format and 0 install the operating system on the C partition 0 Otherwise the OneKey Recovery system cannot 9 run User Guide 23 SS SS NS SS O A RR ROS RSS SS O A A A RS SS SS SS ES O RS SS SS Note about the service partition The files and relevant data used by the rescue system are saved in the service partition Deleting this partition will make the rescue system unusable For more detailed information see the following instructions From the Search charm select
32. on This guide does not include procedures for all parts It is expected that cables switches and certain mechanical parts can be replaced by trained service personnel without the need for step by step procedures O Note Use only parts provided by Lenovo The description of the TV Tuner card in this manual applies only to those computer models that have a TV Tuner card installed This guide contains procedures for replacing the following parts e Memory module e Hard disk drive e Optical drive e Adapter e Keyboard mouse wired Safety information for replacing CRUs Do not open your computer or attempt any repairs before reading the Important safety information in the Safety and Warranty Guide that was included with your computer If you no longer have this copy of the Safety and Warranty Guide you can obtain one online from the Support Web site at http support lenovo com 38 User Guide Additional information resources If you have Internet access the most up to date information for your computer is available from the Internet You can find the following information CRU removal and installation information Publications Troubleshooting information Parts information Links to other useful sources of information To access this information go to http support lenovo com Tools required To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for pr
33. or help with locating the various connectors Remove the foot base Refer to Removing the foot base Lift up the stand holder BE then slide out the foot cover as shown t GE 6 To reattach the foot cover a Lift up the stand holder b Line up the foot cover with mounting holes on the back of the computer then slide it back into position Replacing the memory module A Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover O Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen from scratches or other damage 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices 2 Unplug all power cords from electrical outlets User Guide 43 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right views and Rear view for help with locating the various connectors Remove the stand base Refer to Removing the stand base Remove the foot cover Refer to Removing the foot cover Push out the latches on both sides of the memory socket to release the memory module and gently pull the memory module
34. preset the following power management features to take effect when your computer has been inactive for a specified duration ENERGY STAR power management features by operating system Microsoft Windows Vista Windows 7 Windows 8 and Windows 8 1 Power plan Balanced e Turn off the display After 10 minutes e Put the computer to sleep After 25 minutes e Advanced power settings Turn off hard disk drives After 20 minutes Hibernate Never To awaken your computer from a Sleep or System Standby mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Enabling ErP compliance mode You can enable the energy related products directive ErP compliance mode through the Power menu in the Setup Utility program This mode reduces electricity consumption when your computer is in standby mode or turned off To enable ErP compliance mode in the Setup Utility program do the following 1 Repeatedly press and release the F1 key when turning on the computer to start the Setup Utility program 2 From the Setup Utility program main menu select Power gt ErP and press Enter 3 Select Enabled and press Enter Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm O Note When ErP compliance mode is enabled you only can wake up your computer by pressing the power switch User Guide 55 In Wi
35. s e To clean the keyboard thoroughly shut down the computer and scrub it gently with a wet cloth Do not use the keyboard until it is dry Do not do any of the following e Allow water to enter the computer e Use a heavily dampened cloth e Spray water directly onto the surface of the monitor or inside the computer LCD monitor should be cleaned daily Use a dry cloth to brush dust from the monitor and keyboard every day Keep all surfaces clean and free of grease stains User Guide 35 36 User Guide Hardware Replacement Guide 9 9 Y This chapter contains the following topics Y gt Removing the stand base gt Removing the foot cover Replacing the memory module Y gt Replacing the hard disk drive O gt Replacing the optical drive gt Replacing the adapter Y gt Replacing the keyboard and mouse User Guide 37 SR SS NS SS O A RS RS ROS RSS SS SS SS SS O SS I gt L Overview This guide is intended to be used by customers who are replacing Customer Replaceable Units CRUs as well as trained service personnel who are replacing Field Replaceable Units FRUs In this guide CRUs and FRUs will often be referred to as parts O Note Trained service personnel should refer to the Hardware Maintenance Manual HMM for parts ordering informati
36. se interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operaci n no deseada User Guide 57 58 User Guide
37. trademarks or service marks of others All rights reserved Names or marks of certain companies mentioned in the manuals included with your computer or this document do not necessarily indicate that related software or hardware is included The actual configuration of the product depends on the packing list description Energy Star Statement ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation The following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture For more information about ENERGY STAR ratings for Lenovo computers go to http www lenovo com e 10170 FOAR 54 User Guide By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial sayings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has
38. uctions Y This chapter contains the following topics gt Touch Screen Calibration gt User Gesture Instructions for the Touch screen 0 gt Attentions when using the Touch Screen y AN Attention Only selected models are 9 equipped with a touch screen User Guide 15 E O O E E E ES ES ES E ES E ES E E E E E E E E E E E A E E E E EA E E E EA E E E EE EEE EA E E I gt L The monitor is touch sensitive thanks to its touch sensitive screen A touch screen is an input device just like a mouse or a keyboard and the user s fingers transmit position information via the touch screen to the computer With this technology you only need to touch the pictures or words on the computer display lightly with your finger and the computer will react Touch Screen Calibration Prior to first use or whenever the touch screen reacts in a different place where you are touching it start the calibration program The procedure is as follows 1 In Control Panel select Hardware and Sound 2 In Hardware and Sound window select Tablet PC Settings 3 In Tablet PC Settings dialogue click Calibrate button 4 To finish the calibration use your finger or a more than 9 mm diameter touch pen to touch each of the calibration points shown in sequence User Gesture
39. ws volume control select the speaker icon from the Settings Charm or click the arrow on taskbar to show the hidden icons in Windows desktop mode then click the speaker icon Ensure that the volume is turned up and the sound is not muted Adjust the volume bass or treble controls to eliminate distortion e Reinstall the audio driver e Disconnect any headphones from the headphone connector sound from the speakers is automatically disabled when headphones are connected to the computer s side panel headphone connector User Guide 31 Problem No sound from headphones Troubleshooting and problem resolution e Check the headphone cable connection ensure that the headphone cable is securely inserted into the headphone connector e Adjust the Windows volume control select the speaker icon from the Settings Charm or click the arrow on taskbar to show the hidden icons in Windows desktop mode then click the speaker icon Ensure that the volume is turned up and the sound is not muted Troubleshooting Software Problems Problem You are unable to exit a running program normally Troubleshooting and problem resolution 1 Open the Task Manager window by pressing Ctrl Alt and Delete at the same time 2 Select the problem program then click the End Task button Problem You need to install or uninstall a program Problem resolution During installation never abort the install process by powering the system off or
40. y in the computer without setting the part down When this is not possible place the anti static package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface 40 User Guide Replacing hardware A Attention Do not remove the computer cover or attempt any repairs before reading the Important safety information in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http support lenovo com O Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signal cables from the computer 3 Place the system on a flat stable surface Removing the stand base A Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover O Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen from scratches or other damage 1 Remove any media disks CDs or memory cards from the drives shut down the operati
41. y leave a water mark and affect touch operation 5 Do not place or drop anything which could obstruct it in the four corners of the screen or any part of its frame because this could separate the screen from the frame and stop the screen from being able to sense position properly Please avoid leaving water and dust in the gap between the casing and glass when you are cleaning the frame 6 Avoid using the touch screen in dusty environments or hot or humid conditions Any abrupt temperature change may cause condensation on the inside surface of the glass screen which will disappear after a short time and does not affect normal use 7 Do not spray any liquid or cleaner directly onto the touch screen Do not use a solvent or industrial alcohol based cleaners User Guide 21 9 Avoid using the computer in sunlight which will affect the function of the touch screen O Note The touch screen will not affect other computer processes when used normally 10 Recognition of touch gestures can be influenced by the following e Touching the correct place on the screen e The speed of movement e The time interval from when the screen was last touched O Note The user can consult this manual and also the related Windows help content to learn accurate hand gestures 11 The touch screen does not function in Rescue System mode 12 The touch screen also does not function during the startup process in Hibernate mode and in Sleep mode or Safe m

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