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Lenovo ThinkPad 11e

1. 135 Copyright Lenovo 2014 Appendix C Restriction of Hazardous Substances Directive ROHS European Union RoHS China RoHS India RoHS Turkish RoHS Ukraine RoHS Appendix D ENERGY STAR model information Appendix E Notices Trademarks 137 137 137 137 137 138 139 141 142 iv _ User Guide Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Ne
2. F4 Mutes or unmutes the microphone Note If you mute the microphone and turn off your computer the microphone will remain muted when you turn on your computer again To unmute the microphone press F4 F5 Darkens the display F6 Brightens the display You can temporarily change the computer display brightness by pressing F5 or F6 To change the default brightness level right click the battery status icon in the Windows notification area Then click Adjust screen brightness and make changes as desired F7 Switches the display output location between the computer display and an external monitor Note You also can press Windows P to switch between the computer display and an external monitor F8 Enables or disables the wireless networking features For more information about the wireless features refer to Wireless connections on page 34 F9 For Windows 7 Opens Control Panel For Windows 8 1 Opens the Settings charm 20 User Guide e F10 For Windows 7 Opens Windows Search For Windows 8 1 Opens the Search charm e F11 Views the programs that you have opened e F12 For Windows 7 Opens Computer For Windows 8 1 View all the programs e Fn 4 Puts your computer into sleep mode To return to normal operation press the Fn key only e Fn B Has the same function as the Break key e Fn P Has the same function as the Pause key e Fn S Has the same function as the SysRq key e Fn K Has the same function as the Sc
3. If the coin cell battery is incorrectly replaced there is danger of an explosion The coin cell battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Chapter 9 Replacing devices 111 e Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To remove the coin cell battery do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn the computer over 3 Loosen the screws ff and then remove the cover EZ 4 Detach the connector Then remove the coin cell battery H To install the backup battery do the following 112 User Guide 1 Install the coin cell battery Then attach the connector H 2 Install the cover J and pivot it downwards EX Then tighten the screws E Pr 3 Turn the computer over again Connect the ac power adapter and all cables Replacing the hard disk drive or solid state drive Before you start print these instructions Attention The hard disk drive or solid
4. The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Liquid crystal display LCD notice CAUTION The liquid crystal display LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Note For products with mercury containing fluorescent lamps for example non LED the fluorescent lamp in the Liquid crystal display LCD contains mercury dispose of according to local state or federal laws xii User Guide Using headphones or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV
5. maps or other objects Zoom out Press the Windows logo key the minus sign key to reduce the size of text pictures maps or other objects e From the touch screen Zoom in Move two fingers farther apart on the touch screen to enlarge the size of text pictures maps or other objects Zoom out Move two fingers closer together on the touch screen to reduce the size of text pictures maps or other objects Screen resolution You can make your documents easier to read by adjusting the screen resolution of your computer To adjust the screen resolution right click anywhere on the desktop click Screen resolution and then adjust the settings as you prefer Note Setting too low of a resolution might prevent some items from fitting on the screen For alternatives on increasing the size of text and other objects see the following 48 User Guide e Customizable text size on page 48 e Magnifier on page 48 e Zoom on page 48 Ease of Access keyboard shortcuts Keyboard shortcuts are combinations of two or more keys that you can use to perform a task that would typically require a mouse or other pointing devices Keyboard shortcuts provide an easier alternative to interact with your computer as you work with the Windows operating system and most applications The following table contains keyboard shortcuts that can help make your computer easier to use ee Tr Num Lock for five seconds Turn Toggle K
6. For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet viii User Guide Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and
7. Traveling with your computer Travel tips Travel accessories Chapter 4 Security Attaching a mechanical lock Using passwords Typing passwords Power on password Supervisor password Hard disk passwords Hard disk security Notice on deleting data from your Hard disk A or solid state drive Using firewalls 23 24 25 26 27 31 31 31 32 32 32 33 34 34 34 36 36 36 38 38 39 39 40 40 41 41 45 45 45 46 46 50 50 50 51 51 51 51 51 52 54 55 56 57 Protecting data against viruses Chapter 5 Advanced configuration Installing a new operating system eo Installing the Windows 7 operating system Installing the Windows 8 1 operating system Installing device drivers Using the ThinkPad Setup program Main menu Config menu Date Time menu Security menu Startup menu Restart menu Updating the UEFI BIOS Using system management Setting management features Chapter 6 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of your computer RA Cleaning the cover of your computer Chapter 7 ga problems Diagnosing problems Troubleshooting ook Computer stops responding Spills on the keyboard Error messages Errors without messages Beep errors Memory module robles Networking problems Keyboard problems Problems with the N ahd fultiedia devices AT Battery and power pro
8. click Restart now gt Troubleshoot gt Advanced options 3 Select a desired startup option then follow the instructions on the screen Recovering your operating system if Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 1 operating system This enables you to recover or repair the operating system even if the Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your computer is connected to ac power during the recovery process Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image If you cannot start the computer you can use recovery media to troubleshoot and fix the problems on your computer It is recommended that you create recovery media as early as possible Once you create recovery media keep them in a safe place and do not use them to store other data Creating recovery media To create recovery media you need a USB drive with at least 8 GB of storage The required USB capacity depends on the size of the recovery image Chapter 8 Recovery information 103 Attention Creating recovery media will delete anything stored on the USB drive To avoid data lo
9. e To ensure proper airflow do not place any obstacles in front of the fan louvers e The fan louvers of your computer might get too hot when the computer is running heavy tasks When you are using or carrying the computer take care to avoid direct contact to the fan louvers Status indicators The status indicators show the current status of your computer Note Your computer might look slightly different from the illustrations in this topic Chapter 1 Product overview 7 Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function For more information see Special keys on page 19 H Speaker mute indicator When the speaker mute indicator is on the speakers are muted EJ Microphone mute indicator When the microphone mute indicator is on the microphone is muted J Camera in use indicator When the camera is started the camera in use indicator turns on in green EIG System status indicators There are two ThinkPad logos on your computer one on the palm rest and the other on the outer lid The illuminated dot in each ThinkPad logo works as a system status indicator and helps you identify the status of your computer e Solid on The computer is on in normal use 8 User Guide e Blinks fast The computer is entering hibernation mode e Blinks slowly The computer is in sleep mode e Blinks for three times The computer is initially connected to power e Off The computer is off or in hibernat
10. go to the Lenovo Support Web site at http www lenovo com support 8 Install device drivers See Installing device drivers on page 61 Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly When you install the Windows 8 1 operating system you might need one of the following country or region codes 60 User Guide Er Pre fe o S S Installing device drivers Device driver is the program that operates a particular hardware device of the computer If a device does not perform well or you install a new device you need to update or install the corresponding device driver For example if you use the Windows 7 operating system to use the USB 3 0 connector you need to download and install the USB 3 0 driver To download the latest device drivers do the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select your product name to view all the device drivers for your computer 3 Select the device drivers you that you need and follow the instructions on the screen Attention Do not download the device drivers from the Windows Update Web Always download the device driver from http www lenovo com ThinkPadDrivers If you use the Windows 7 operating system you also can find the device drivers in the C SWTOOLS DRIVERS directory on your hard disk drive or solid state drive For mor
11. which is for the secondary display the external display by default Set the resolution for the secondary display oar WO DY Click Advanced settings and set up the color quality on the Monitor tab 38 User Guide 7 Click OK to apply the changes Considerations for using the Extend desktop function e If you want to show DOS full screen while in Extend desktop mode only the primary display shows DOS the other display is blacked out e f your computer has the Intel graphics card you can designate the primary display by doing the following 1 Right click on the desktop and select Screen resolution 2 Click the desired display image and select Make this my main display 3 Click OK e When an application using DirectDraw or Direct3D is running in full screen mode only the primary display shows the output e You cannot use the display switching function when you are in Extend desktop mode Using audio features Your computer is equipped with the following items e Microphone e Speakers e Audio connector 3 5 mm 0 14 inch in diameter Your computer also has an audio chip that enables you to enjoy various multimedia audio features e Compliant with Intel High Definition Audio e Playback of musical instrument digital interface MIDI and moving picture experts group audio layer 3 MP3 files e Recording and playback of pulse code modulation PCM and waveform audio file format WAV files e Recording from va
12. 8 1 Through the Lenovo Companion program you can get the information about the accessories for your computer view blogs and articles about your computer and check for other recommended programs Lenovo Settings Windows 8 1 The Lenovo Settings program enables you to enhance your computing experience by turning your computer into a portable hotspot configuring camera and audio settings optimizing your power settings and creating and managing multiple network profiles Lenovo Support Windows 8 1 The Lenovo Support program enables you to register your computer with Lenovo check the computer health condition and battery status download and view user manuals get the warranty information of your computer and explore help and support information Lenovo Tools Windows 8 1 The Lenovo Tools program helps you work more easily and securely by providing easy access to various program such as Lenovo Solution Center System Update and so on 16 User Guide Active Protection System Windows 7 and Windows 8 1 The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not operating the system stops it from spinning and might also move the read and write heads of the d
13. Both with Legacy first UEFI IPv4 Network Stack for UEFI Only boot mode or Both with UEFI first UEFI IPv6 Network Stack for UEFI Only boot mode or Both with UEFI first UEFI PXE Boot Priority for Both with UEFI first boot mode and IPv6 and IPv4 stacks are both enabled USB UEFI BIOS Support Always On USB Charge in Battery Operation USB 3 0 Mode Disabled Enabled Disabled Enabled Disabled Enabled IPv6 First IPv4 First Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled The Wake on LAN function does not work when a hard disk password is set Load the Ethernet LAN Option ROM to enable startup from an integrated network device Enable or disable Internet Protocol Version 4 IPv4 network stack for the UEFI environment Enable or disable Internet Protocol Version 6 IPv6 network stack for the UEFI environment Select network stack priority for UEFI preboot execute environment PXE boot Enables or disables boot support for USB storage devices If you select Enabled the external USB devices can be charged through the Always on USB connector even when the computer is in low power mode sleep hibernate or power off If you select Enabled the external USB devices can be charged through USB connectors even when system is hibernate or power off and in battery operation Set the USB 3 0 controller mode for the connectors shared between USB
14. Cosa Ha COOTBeETCTBUe TPE OBAHNSIM MPUMEHNMBbIX TexHuyeckux PernaMeHToB N MapKupyloTca 3HaKoM EAC Brazil regulatory notice Ouvir sons com mais de 85 decib is por longos periodos pode provocar danos ao sistema auditivo Mexico regulatory notice Advertencia En Mexico la operaci n de este equipo est sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operaci n no deseada Appendix A Regulatory information 131 132 User Guide Appendix B WEEE and recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This labe
15. Customer Service Center to have your computer serviced An ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed in the Windows notification area Solution Do the following 1 Make sure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer 2 If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter 3 Reconnect the ac power adapter then turn on the computer 4 If the power adapter icon still is not displayed in the Windows notification area have the ac power adapter and your computer serviced Note If you are using the Windows 7 operating system to display the power adapter power plug icon click Show hidden icons in the Windows notification area A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for four seconds or more If the system is still not reset remove the ac power adapter Boot problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for POST error mess
16. Fl to unlatch the front side of the keyboard 7 Pivot the keyboard slightly upward as shown by the arrow iJ Then turn over the keyboard as shown by the arrow H Chapter 9 Replacing devices 119 8 Detach the connector and remove the keyboard Installing the keyboard To install the keyboard do the following 1 Attach the cable and then turn over the keyboard 120 User Guide 2 Insert the keyboard into the keyboard bezel as shown Ensure that the front edge of the keyboard is under the frame of the keyboard bezel 3 Slide the keyboard in the direction shown by the arrows until the latches of the keyboard frame are hidden under the keyboard bezel Chapter 9 Replacing devices 121 4 Close the display and turn the computer over Then reinstall the screws Ve 5 Install the cover E and pivot it downwards Then tighten the screws E 6 Turn the computer over again Connect the ac power adapter and all cables 122 User Guide Chapter 10 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 123 e Getting help and service on page 123 e Purchasing additional services on page 125 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo Web site Registering yo
17. In tent mode the keyboard and the touch pad are automatically disabled However you can control some functions of your computer through the tablet buttons and the multi touch screen without the use of the keyboard and the touch pad For more information refer to Using the tablet buttons on page 26 and Using the multi touch screen on page 27 Using the tablet buttons The ThinkPad Yoga 11e computer is equipped with tablet buttons as shown in the following illustration You can control some functions of your computer through the tablet buttons without the use of the keyboard 26 User Guide El Power button Press the power button to turn on the computer EI Speaker volume up button Press the speaker volume up button to increase the speaker volume EJ Speaker volume down button Press the speaker volume down button to decrease the speaker volume ES Windows button Press the Windows button to switch between the current workspace and the Start screen or to wake up the computer from sleep mode Using the multi touch screen The ThinkPad Yoga 11e computer is equipped with a multi touch screen which enables you to perform some actions without the use of the touch pad or a conventional mouse Touch gestures and mouse actions for the Windows 8 1 operating system The following table lists some touch gestures and the corresponding mouse actions that are applicable to the Windows 8 1 operating system Note Your computer screen
18. Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement BS III 0188 YSSAIITH OWE IASB ANTASHI2A FE IAAN ASE ASB SHO oH DE NAA ASS USU 130 User Guide Japan VCCI Class B compliance statement CORBY J7ABRHRHRECT CORE RERCECEATOC CeANELTUETH LOKENTIAPTLEISIRERCERL TE Anat ZEMHERBER ILENENET FUR BLA BIC HEP TIEL URW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase ARDERE 20A ATORBICNT A SARERA A SARERA JIS C 61000 3 2 Ham Lenovo product service information for Taiwan AB Lenovo ZMARBAA UE far Bie Fes BAB AR 19 7 BRS BB 2S SIHRHERRAUEZREIESE ARI Bi 0800 000 702 Eurasian compliance mark EN Monenn OTHOCALUNECH K HACTOALLIEM cepnn CeMeicTBy NDOAYKTOB N BNepBbile BbINYLLIEHHbIE B O palljeHne Ho 14 bespans 2013 ropa ceprtucouunpoBaHrb no TPE6OBAaHNsIMm CuctembI CepTudukayuu FOCT P u unu no TPe6OBAaHNsIM eANHON CUCTEMbI cepTuchukaunn TamMoxKeHHoro Colo3a ME CTBOBABLLINM B MOMEHT ceprucbukaunn n MapkupyroTcaA 3HakOM CooTBeTcTBUA OCT P Monenn OTHOCALINECA K HACTOALLIEM cepnn CeMeiicTBy NDOAYKTOB N BNepBble BbINYLIEHHbIe B OOpalyjeHue nocne 14 cbespana 2013 ropa cepTucbuLiNpoBaHbI B eAUHON CucTemMe cepTuchnkaunn TamoxKeHHoro
19. and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media This section provides instructions on how to create recovery media Note You can create recovery media using discs or external USB storage devices Copyright Lenovo 2014 97 To create recovery media click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media You can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive or solid state drive will be deleted and replaced by the factory default settings To use recovery media do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into an external optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow t
20. are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you add a new component This might eliminate the driver as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the instructions on the screen to download and install necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your computer up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critica
21. cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or solid state drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive or solid state drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive or solid state drive a USB device or a network drive e Restore your hard disk drive or solid state drive from a Rescue and Recovery backup If you have backed up your hard disk drive or solid state drive using the Rescue and Recovery program you can restore the hard disk drive or solid state drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive or solid state drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive or solid state drive to the factory default settings If you have multiple partitions on your hard disk drive or solid state drive you have the option to restore the factory default settings to the C partition and leave the othe
22. computer anymore and you will need the recovery media to refresh or reset your computer Remove the USB drive The recovery media are created successfully Using recovery media If you cannot start your computer or if you cannot start the Windows recovery image on your computer use recovery media to recover your computer To use recovery media do the following Note Ensure that your computer is connected to ac power 1 o A O N Turn on or restart the computer Before the Windows operating system starts repeatedly press the F12 key The Boot Menu window opens Select the recovery drive as the boot device Select a preferred language and then select a preferred keyboard layout Click Troubleshoot to display the optional recovery solutions Select a corresponding recovery solution according to your situation For example select Reset your PC if you want to reset your computer to the factory default settings For more information about the recovery solutions provided by the Windows 8 1 operating system go to http go microsoft com fwlink LinkID 263800 104 User Guide Chapter 9 Replacing devices This chapter contains the following items e Static electricity prevention on page 105 e Disabling the built in batteries on page 105 e Replacing the memory module on page 106 e Replacing the coin cell battery on page 111 e Replacing the wireless LAN card on page 108 e Repl
23. desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program starts 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc or a USB hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e Ifyou have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the desired optical drive as the first boot device Then insert the rescue disc into the external optical drive and press Enter The rescue medium starts 100 User Guide e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens rel
24. input ratings Plugs and outlets Mince If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully conn
25. local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Battery recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n
26. might look different from the following illustrations Chapter 2 Using your computer 27 Start an application or perform an action on a started application such as Copy Save and Delete depending on the application Scroll through items such as lists pages and photos Move an object m Ga Rotate an item Put two or more fingers on an item and then rotate your fingers supported only on some models 28 User Guide Drag an item to the desired location Scroll the mouse wheel move the scroll bar or click the scroll arrow Click hold and drag an item Press the Ctrl key while scrolling the mouse wheel backward Press the Ctrl key while scrolling the mouse wheel forward If the application supports rotation click the rotation icon Open a menu with multiple options Tap and hold Double click Display the charms that contain Move the pointer to the bottom right system commands such as Start or top right corner of your screen Settings Search Share and 2 Devices Cycle through and switch to started Move the pointer to the top left corner applications of your screen and then click Keep clicking to cycle through the started applications View the recently used applications Move the pointer to the top left corner or select an active
27. on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment Battery recycling information for the United States and Canada AS US amp Canada Only Appendix B WEEE and recycling information 135 136 User Guide Appendix C Restriction of Hazardous Substances Directive ROHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or ROHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf China RoHS FRHESEHEHRNTANEMREE HER ED RTC BBP EA BK 4Pb RUD Cd AME ZRER Bw rm Cr VD PBB PBDE MAG AL X O O O O O HE k TER X O O O O O JK X O O O O O J X O O O O O EIKI PAE X O 0 0 O 0 Hy X O O O O O Fe X O O O O O EUR X O O O O O HLH PAE X O O O O O O Ream RA EARE RE TA AA BS EES J T 11363 2006 MALEN Be et BER WE XK RNA TEA BRB AAI EA SE BY OPS SEA HES J T1 1363 2006 BERNE AY Be tet BEE KRPA XW TAT EE PETER BEROHS YER
28. on the recovery media might be used only for the following purposes Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following software programs for backup e ThinkVantage Rescue and Recovery version 4 3 or later e Symantec Norton Ghost version 15 or later To start the Symantec Norton Ghost program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suite or later Paragon Backup amp Recovery 10 Home or later Creating and using recovery media You can use recovery media to restore the hard disk drive or solid state drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium
29. on the screen e To restore your hard disk drive or solid state drive from a Rescue and Recovery backup or to restore your hard disk drive or solid state drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive or solid state drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 101 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive or solid state drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of external optical drives Creating a rescue medium To create a rescue medium do the following 1 From the
30. recovery media if all other methods of recovery have failed and you need to restore the hard disk drive or solid state drive to the factory default settings See Creating and using recovery media on page 97 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive or solid state drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program For detailed information on how to temporarily or permanently change the startup device sequence see Startup menu on page 69 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery information for the Windows 8 1 operating system This section provides information about the recovery solutions for the Windows 8 1 operating system A Windows recovery image is preinstalled in the recovery partition on your computer The Windows recovery image enables you to refresh your computer or reset your computer to the factory default settings You can create recovery media as backups or replacement for the Windows recovery image With the recovery media you can troubleshoot
31. retype the password and press Enter e To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b In the Enter New Password field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter e To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place The next time you start the ThinkPad Setup program you will be prompted to type your supervisor password to proceed If you forget Chapter 4 Security 53 your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk passwords The following two types of hard disk passwords can help protect the information stored on the hard disk drive or solid state drive e User hard disk password If a user hard disk password has been set but no mast
32. running the Lenovo Solution Center program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or makes a beep when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep it with your computer for reference later If your computer is completely unresponsive you cannot use the touch pad or the keyboard do the following 1 Press and hold the power button until the computer turns off After the computer is turned off restart the computer by pressing the power button If the computer does not turn on continue with step 2 Copyright Lenovo 2014 81 2 While the computer is off remove the ac power adapter from the computer Hold down the power button for 10 seconds Connect the ac power adapter If the computer does not turn back on continue with step 3 3 While the computer is off remove the ac power adapter from the computer Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If step 2 is unsuccessful continue with step 4 Note The following steps involve removing static sensitive components from your computer Make sure
33. state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines e Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive are not designed for frequent changes or drive swapping e Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the drive e Do not touch the connector e Before removing the hard disk drive or solid state drive make a backup copy of all the information on it and then turn the computer off Chapter 9 Replacing devices 113 e Never remove the drive while the computer is operating in sleep mode or in hibernation mode To replace the hard disk drive or solid state drive do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn it over 3 Loosen the screws fl and then remove the cover EZ 4 Remove the screw that secures the hard disk drive or solid state drive 114 User Guide 5 Take the black tab and lift the hard disk drive or solid state drive 6 Gently take the hard disk drive or solid state drive out of the drive bay to reveal the drive cable Then disco
34. that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing components please call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware Remove any non original memory module added to your computer After removing the extra memory module and reseating the original memory module repeat step 2 If the computer still does not turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Ensure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully disconnect the ac power adapter immediately 2 Turn off the computer immediately The more quickly you stop the current from passing through the computer the more lik
35. the display and the keyboard or the palm rest e Do not turn your computer over while the ac power adapter is connected This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e When installing the hard disk drive or solid state drive follow the instructions shipped with your hardware and apply pressure only where needed on the device e Turn off your computer if you are replacing the hard disk drive or the solid state drive e After you replace the hard disk drive or solid state drive reattach the cover of the drive slot e Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used e Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device Chapter 6 Preventing problems 77 Memory module Memory card such as an SD card SDHC card SDXC card and a MultiMediaCard Note Not all listed devices are included in your computer e While transferring data to or from a flash media card such as an SD card do not put your comput
36. to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 45 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your
37. with the extension contact Keyboard problems Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad Make sure that you have seated the connectors correctly If the problem persists make sure that the correct device driver is installed by doing the following 1 Go to Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane make sure that you see this message Device Status This device is working properly If Keys on the keyboard still do not work have the computer serviced Problem A number is displayed when you type a letter Solution The numeric lock function is on To disable it press Shift ScrLk or Fn NmLk Problem All or some keys on the external numeric keypad do not work Solution Make sure that the external numeric keypad is correctly connected to the computer Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor and the audio devices Computer screen problems Problem The screen is blank Solution Do the f
38. wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include memory modules storage devices network cards port replicators or docking stations batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com essentials Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration Chapter 10 Getting support 125 services upgraded or extended hardware repair services and custom inst
39. your data it might be lost To reset the computer press and hold the power button for four seconds or more If the system is still not reset remove the ac power adapter e Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device e Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wake up function is enabled the computer consumes a small amount of power This is not a defect For details refer to Power saving modes on page 32 Problems with drives and other storage devices This section includes hard disk drive problems and a solid state drive problem Hard disk drive problems e Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard 94 User Guide When the hard disk drive begins or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect e Problem The hard disk drive does not work Solution On the Startup menu of ThinkPad Setup make sure that the hard di
40. 191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter ThinkPad Setup e Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter ThinkPad Setup e Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The wireless network card is not supported on this computer Remove it e Message 2100 Detection error on HDDO Main HDD Solution The hard disk drive or solid state drive is not working Have the hard disk drive or solid state drive serviced e Message 2110 Read error on HDDO Main HDD Solution The hard disk drive or solid state drive is not working Have the hard disk drive or solid state drive serviced e Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced e Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced e Message Fan error Solution Cooling fan has failed Shut down the computer immediately and have the computer serviced e Message Thermal sensing error Solution The thermal sensor has a problem Shut down the computer immedi
41. 2 0 and USB 3 0 controllers If you select Enabled it enables USB 3 0 mode and allows USB 3 0 to be supported in the operating system If you select Disabled it disables and hides the USB 3 0 controller and the USB Chapter 5 Advanced configuration 63 Table 4 Config menu items continued Keyboard Mouse Display Fn and Ctrl Key swap Boot Display Device Intel SpeedStep technology Intel SoeedStep mounted models only CPU Power Management Disable Built in Battery 64 User Guide e Disabled e Enabled e ThinkPad LCD e HDMI e Disabled e Enabled Mode for AC e Maximum Performance e Battery Optimized Mode for Battery Maximum Performance Battery Optimized Disabled Enabled Comments 3 0 connector will work as a USB 2 0 connector If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation Select the display device that is to be activated at boot time This selection is effective for boot time password prompt and ThinkPad Setup HDMI is the HDMI connector on your computer Select the mode of Intel SpeedStep technology at runtime Maximum Performance Always highest speed Battery Optimized Always lowest speed Disabled No runtime support lowest speed Enable or disable the power saving feature that
42. 2014 xiii xiv User Guide Chapter 1 Product overview This chapter provides information about the locations of connectors locations of important product labels computer features specifications and preinstalled programs This chapter contains the following topics e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 9 e Features on page 11 e Specifications on page 12 e Lenovo programs on page 13 Locating computer controls connectors and indicators This topic introduces the computer hardware features to give you the basic information that you need to start using the computer Front view ThinkPad 11e front view E Camera in use indicator Ea Speakers EJ Touch pad Microphone The microphone captures sound and voice when used with a program capable of handling audio Copyright Lenovo 2014 1 EI Camera in use indicator When the camera is started the camera in use indicator turns on in green Ei Camera Use the camera to take pictures or hold a video conference For more information see Using the camera on page 39 J Speakers Your computer is equipped with a pair of stereo speakers H System status indicator The illuminated dot in the ThinkPad logo on the palm rest functions as a system status indicator For more information see Status indicators on page 7 i Touch pad Your computer is equipp
43. EP FBR ZA ee CLF EW Mil PRA AE HEA AE Rea RRRS R ARRAS S AW EMA GME WAKEN HE TEP AE A HA ESE AES A fs A i as PK A 4 OF FBP ARETE TE AS EIR AS FAP m OFA RD SO India RoHS RoHS compliant as per E Waste Management amp Handling Rules 2011 Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Copyright Lenovo 2014 137 Terkiye EEE Yunetmelipine Uygunluk Beyans Bu Lenovo brbnb T C 3evre ve Orman Bakanlapa nan Elektrik ve Elektronik Etoyalarda Baza Zararla Maddelerin Kullanamanan Sanarlandaralmasana Dair Yunetmelik EEE direktiflerine uygundur EEE Yunetmelipine Uygundur Ukraine RoHS Linm nigTBepArxyemo LO npogykyuia JleHoBo BignoBigae BUMOrTaM HOPMaTUBHUX aKT B YKpa Hn AK OOMeXxKylOTb BMICT HEGE3ME4YHNX peYoBUH 138 User Guide Appendix D ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the fol
44. Lenovo programs on the Windows 7 operating system on page 13 e For Windows 8 1 Go to the desktop and right click the battery status icon in the Windows notification area and then click Power options gt Choose what the power button does E Volume control buttons Use the volume control buttons to adjust the volume EJ USB 3 0 connector The Universal Serial Bus USB 3 0 connector is used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Attention When you connect a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connector might get damaged 4 User Guide EJ HDMI connector Your computer has a High Definition Multimedia Interface HDMI connector This connector can connect a compatible digital audio device or video monitor such as a high definition television HDTV You also can connect your computer to a compatible video graphics array VGA video device such as a VGA monitor by using an HDMI to VGA monitor cable H Security lock slot To protect your computer from theft you can purchase a security cable lock that fits the security lock slot to lock the computer to a stationary object Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and security feature Left si
45. PadDrivers Using system management This topic is primarily intended for the network administrators Your computer is designed for manageability so that you can redirect more resources to better meet your business objectives This manageability known as Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting hard disk drive or solid state drive and installing a program Once the computer is configured and operational you can manage it by using the software and the manageability features that are already integrated into the client computer and the network Chapter 5 Advanced configuration 71 Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS SMBIOS Reference Specification version 2 6 1 SMBIOS provides information about the hardware components of your computer It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes the computer more manageable by enabling the computer to start from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your compu
46. ThinkPad User Guide ThinkPad 11e and ThinkPad Yoga 11e Note Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page vi e Appendix E Notices on page 141 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManuals Second Edition May 2014 Copyright Lenovo 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Service and upgrades i Power cords and power adapters Extension cords and related devices Plugs and outlets Power supply statement External devices General battery notice Lithium coin cell battery notice Notice for built in rechargeable paneres Heat and product ventilation Electrical current safety information Liquid crystal display LCD notice Using headphones or earphones Additional safety information Chapter 1 Product overview Locating computer controls connectors and indicators Ce vas Front view Right side view Left side view Rear
47. To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information Plastic bag notice bancer Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Polyvinyl Chloride PVC cable and cord notice Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Copyright Lenovo
48. User Guide 1 Position your computer as shown and slowly rotate the computer display clockwise to the angle of 360 degrees Note The degrees refers to the angle degrees between the LCD and the keyboard 2 Position your computer as shown Your computer is now in tablet mode In tablet mode the keyboard and the touch pad are automatically disabled However you can control some functions of your computer through the tablet buttons and the multi touch screen without the use of the keyboard and the touch pad For more information refer to Using the tablet buttons on page 26 and Using the multi touch screen on page 27 Tent mode You can use the ThinkPad Yoga 11e computer in tent mode in scenarios that require limited interaction with the screen such as viewing photos and making a presentation Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display If your computer is in tablet mode do the following to turn the computer from tablet mode into tent mode Chapter 2 Using your computer 25 1 Slowly rotate your computer display anticlockwise to any angle within a range of 190 degrees to 359 degrees Note The degrees refers to the angle degrees between the LCD and the keyboard 2 Position your computer as shown Your computer is now in tent mode
49. a power on password or a supervisor password Note To return to the icon Power on password You can set a power on password to help protect your computer against unauthorized access Copyright Lenovo 2014 51 If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting changing or removing a power on password Before you start print these instructions To set change or remove a power on password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again 2 When the logo screen is displayed press F1 to start the ThinkPad Setup program 3 Select Security gt Password gt Power on Password by using the arrow keys 4 Depending on your need do one of the following e To set a password do the following a In the Enter New Password field type a desired password and press Enter b In the Confirm New Password field retype the password and press Enter e To change a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b In the Enter New Password field type the new power on password and press Enter then retype the password in the Confirm New Password field and Press Enter e To remove a password do the following a Inthe Enter Current Password field type the current power o
50. acing the hard disk drive or solid state drive on page 113 e Replacing the keyboard on page 117 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or a CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal s
51. adio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and Copyright Lenovo 2014 127 recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Locating the UltraConnec
52. ages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode e Problem The computer enters sleep mode immediately after the POST Solution Make sure that The battery is charged The operating temperature is within the acceptable range Refer to Specifications on page 12 Chapter 7 Troubleshooting problems 93 If the battery is charged and the temperature is within range have the computer serviced e Problem A critical low battery error occurs and the computer immediately turns off Solution The battery power is getting low Connect the ac power adapter to the computer and to an electrical outlet e Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you d
53. allations services Service availability and service name might vary by country For more information about these services go to http www lenovo com essentials 126 User Guide Appendix A Regulatory information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN products that are based on DSSS CCK and or OFDM radio technology and are compliant to e The 802 11b g Standard 802 11a b g or 802 11n on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers e The WiFi certification as defined by the Wi Fi Alliance A Bluetooth device is designed to be interoperable with any Bluetooth products that are compliant to Bluetooth Specification 4 0 as defined by the Bluetooth SIG The following profiles are supported by Bluetooth devices e Audio Gateway e AV e Basic Image e Dial up Networking e File Transfer e Generic Access e Service Discovery e Serial Port e LAN Access using PPP e Personal Area Network e Generic Object Exchange e Generic Object Push e Synchronization e Headset e Printer e Human Interface Devices Keyboard Mouse e Handsfree e PBAP for the Windows 7 operating system only e VDP Sync Profile for the Windows 7 operating system only Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other r
54. am For more information see Accessing Lenovo programs on the Windows 7 operating system on page 13 e For Windows 8 1 Start the Lenovo Settings program and click Location Awareness For more information see Accessing Lenovo programs on the Windows 8 1 operating system on page 15 Tips for using the wireless LAN feature To achieve the best connection use the following guidelines e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e Open your computer lid to an angle of slightly more than 90 degrees e f you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded Checking the wireless LAN connection status You can check the wireless LAN connection status through the wireless network connection status icon in the Windows notification area The more bars encompassed the better the signal is For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless status icon in the Windows notification area Access Connections gauge i Power to the wireless radio is off or no signal i Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move you
55. and fix the problems on your computer even if you cannot start the Windows 8 1 operating system It is recommended that you create recovery media as early as possible For more information see Creating and using recovery media on page 103 Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or changing your settings Attention If you refresh your computer the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your computer do the following 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Refresh your PC without affecting your files section click Get started 3 Follow the instructions on the screen to refresh your computer Resetting your computer to the factory default settings If you want to recycle your computer or just start over you can reset your computer to the factory default settings Resetting the computer will reinstall the operating system reinstall all the programs that came with your computer and reset all the settings to the factory default settings 102 User Guide Attention If you reset the computer to the factory defaul
56. application from of the screen and then move the the list pointer downward along the left edge i To make a selection click the desired application View all applications on the Start screen Click the downward arrow located near the bottom left corner of the Start screen e Tap the downward arrow located near the bottom left corner of the Start screen Chapter 2 Using your computer 29 Customize tiles on the Start screen or uninstall an application View the application commands on a started application such as Copy Save and Delete depending on the application Close the current application e Swipe in from the top or bottom edge Tap Customize and then tap the desired icon e Press and hold the desired icon Swipe in from the top or bottom edge Swipe in from the top edge to the bottom f Tips for using the multi touch screen e Right click a blank area on the Start screen click Customize and then click the desired icon e Right click the desired icon Right click a started application Move the pointer to the top edge of the screen click and hold the left button on your mouse then move the pointer to the bottom of the screen Release the left button when you reach the bottom of the screen e The multi touch screen is a glass panel covered with a plastic film Do not apply pressure or place any metallic object on th
57. ard disk drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But it is recommended that you use the software payware or service pay service developed for that purpose The process might take several hours For disposing of data on the solid state drive Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool For disposing of data on the hard disk drive Lenovo provides the Secure Data Disposal tool If a Disk Encryption hard disk drive or an Encryption solid state drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool Go to http www lenovo com support to download these tools Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized accesses intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your
58. ately and have the computer serviced Errors without messages e Problem My screen keeps blanking when do not want it to Solution If your computer is preinstalled with the Windows 7 operating system you can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start the Power Manager program 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans Chapter 7 Troubleshooting problems 83 If your computer is preinstalled with the Windows 8 1 operating system doing the following 1 Go the desktop and click the battery status icon in the Windows notification area 2 Click Power Options gt Show additional plans gt High performance e Problem When turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Then turn on the computer and listen again Solution Ensure that The ac power adapter is connected to the computer and the power cord is connected to a working electrical outlet The computer is turned on Press the power button again for confirmation The brightness level of the screen is appropriately set If a power on password is set press any key to display the prompt for the power on password and then type the corr
59. be corrupt or missing Update the driver by referring to the previous solution for the procedure to make sure that the correct device driver is installed e Problem My computer is a Gigabit Ethernet model and use a speed of 1000 Mbps but the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem The Wake on LAN feature is not working Solution Ensure that Wake on LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings e Problem My computer is a Gigabit Ethernet model but the computer cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem cannot connect to the network using the built in wireless network card Solution Make sure that e Your wireless LAN driver is the latest version e Your computer is within range of a wireless access point e The wireless radio is enabled Note If you are using the Windows 7 operating system click Show hidden icons on the taskbar The Access Connections icon is displayed For more information about the icon refer to the Access Connections help information system For th
60. ble click a program icon to access the program Note If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program it indicates that you need to manually install the program To manually install the program double click the program icon Then follow the instructions on the screen When the installation process completes the program icon will be activated The following table lists the programs and the corresponding icon names on the navigation window of the Lenovo ThinkVantage Tools program Note Depending on your computer model some of the programs might not be available Table 1 Programs in the Lenovo ThinkVantage Tools program Active Protection System Client Security Solution Lenovo Solution Center Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel click Start gt Control Panel Then depending on the program you want to access click the corresponding section and then click the corresponding green text Note If you cannot find the program you need in Control Panel open the navigation window of the Lenovo ThinkVantage Tools program and double click the corresponding dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the program icon will be activated and you can find the program in Control Panel The following table lists the programs and the corresponding sections and gree
61. blems Problems with drives and other storage devices e ETE A software problem A USB problem Chapter 8 Recovery information Recovery information for the Windows 7 operating system Mn Creating and using recovery medi Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using a rescue medium ii User Guide 57 59 59 59 60 61 61 62 62 65 65 69 71 71 71 72 75 75 76 77 78 81 81 81 81 82 82 83 84 85 85 87 87 92 94 95 95 97 97 97 98 99 100 Reinstalling preinstalled applications and device drivers we Solving recovery problems Recovery information for the Windows 8 1 operating system Refreshing your computer Resetting your cnr to the factory default settings Using the advanced startap options Recovering your Aa a if Windows 8 1 fails to start no Creating and using recovery eda Chapter 9 Replacing devices Static electricity prevention Disabling the built in batteries Replacing the memory module Replacing the wireless LAN card Replacing the coin cell battery Replacing the hard disk drive or solid state drive Replacing the keyboard Chapter 10 Getting en Before you contact Lenovo Getting help and service Using diagnostic programs Lenovo Support Web site Calling Lenovo Finding ThinkPad E Purchasing additional services Appendix A Loy information Wireless related fo
62. c area such as an office building or a house Devices based on the 802 11 standards can connect to this type of network Your computer comes with a built in wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status This enables you to stay connected to your network while you are at the office in a meeting room or at home with no need for a wired connection To establish a wireless LAN connection do the following For Windows 7 1 Press F8 and follow the instructions on the screen to enable the wireless feature 2 Click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed For Windows 8 1 1 Go to the desktop and click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed 34 User Guide Note To display the list ensure that airplane mode flight mode is set to off 2 Double click a network to connect to it Provide required information if needed If you need to connect to different wireless networks in different locations use the following software to manage multiple network profiles so that the computer automatically connects to an available network when the location changes e For Windows 7 Use the Access Connections progr
63. can set the external monitor type To set the external monitor type do the following 1 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 2 Select the external monitor and then set the screen resolution as desired in the Resolution area 3 Click Advanced Settings 4 Click the Monitor tab Check the monitor information to ensure that the monitor type is correct If it is click OK to close the window otherwise proceed with the following steps Note If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor 5 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 6 Click the Driver tab Then click Update Driver 7 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 8 Clear the Show compatible hardware check box 9 Select the correct manufacturer and model for the external monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor 10 After updating the driver click Close Changing the color settings To change the color settings do the following For Windows 7 1 Right click on the desktop and click Screen resolution 2 Click Advanced Settings select the Monitor tab th
64. computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver e lf the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder e Inthe subfolder for the device look for the executable file a file with the extension exe Double click the file and follow the instructions on the screen Chapter 8 Recovery information 101 Attention If you need updated device drivers for your computer do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 76 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 100 e Use
65. computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help information system of your antivirus software Chapter 4 Security 57 58 User Guide Chapter 5 Advanced configuration This chapter provides the following information to help you configure the computer e Installing a new operating system on page 59 e Installing device drivers on page 61 e Using the ThinkPad Setup program on page 61 e Using system management on page 71 Installing a new operating system In some situations you might need to install a new operating system This topic provides instructions on how to install a new operating system Installing the Windows 7 operating system Before you start print these instructions Attention The process of installing a new operating system deletes all the data on your hard disk drive or solid state drive including the data that were stored in a hidden folder To install the Windows 7 operating system do the following 1 Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage
66. connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable You are using the correct device driver To install the correct driver do the following 1 Go to Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To update the driver right click the highlighted adapter 3 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure that the switch port also is configured for full duplex Setting wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Chapter 7 Troubleshooting problems 85 Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files might
67. cted hard disk drive or solid state drive issues refer to Diagnosing problems on page 81 and run a diagnostic test for the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test medium from http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further e f required you can find the contact information about the Customer Support Center for your country or region at http www lenovo com support phone When calling the Customer Support Center make sure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have the error screen on or the messages written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers
68. cumentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts Before you remove the covers from a product equipped with a power cord always make sure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety Copyright Lenovo 2014 vii CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Power cords and power adapters Dancer Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids
69. curity To protect passwords from unauthorized security attacks refer to the following tips to maximize security Chapter 4 Security 55 e Set a power on password as well as a hard disk password for your internal hard disk drive or solid state drive Refer to the procedures in Power on password on page 51 and Hard disk passwords on page 54 For security a longer password is recommended e f a Disk Encryption hard disk drive or an Encryption solid state drive is installed in your computer be sure to protect the contents of your computer memory from unauthorized accesses by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption which is supported in the Ultimate and Enterprise editions of the Windows 7 operating system and Professional and Enterprise editions of the Windows 8 1 operating system Refer to Using Windows BitLocker Drive Encryption on page 56 e Before you dispose of sell or hand over your computer be sure to delete data stored on it For more information refer to Notice on deleting data from your hard disk drive or solid state drive on page 56 Note The hard disk drive or solid state drive built into your computer can be protected by UEFI BIOS Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access use the drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an int
70. d you will be unable to enable this setting again Secure Boot Secure Boot e Disabled Enable or disable the UEFI e Enabled Secure Boot feature Select Enable to prevent unauthorized operating systems from running at boot time Select Disabled to allow any operating systems to run at boot time If you enable the Secure Boot the following item settings on the Startup menu also will change automatically 1 The UEFI Legacy Boot setting will change to UEFI Only 2 The CSM Support setting will change to No Note This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled This item is set as Enabled by default when the OS Optimized Defaults is set as Enabled Platform Mode e User Mode Specify the system e Setup Mode operating mode Secure Boot Mode e Standard Mode Specify the Secure Boot e Custom Mode mode Reset to Setup Mode This option is used to clear the current platform key and put the computer into 68 User Guide Table 5 Security menu items continued Setup Mode You can install your own platform key and customize the Secure Boot signature databases in Setup Mode Secure Boot mode will be set to Custom Mode Restore Factory Keys This option is used to restore all keys and certificates in Secure Boot databases to factory default settings Any customized Secure Boot settings will be erased and the default platform key will be re established along wit
71. d If you select Enabled a Technology s Enabled Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization Technology Intel VT d Feature e Disabled Intel VT d stands for Intel Enabled Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization 1 O Port Access Ethernet LAN e Disabled If you select Enabled e Enabled you can use Ethernet LAN devices Wireless LAN e Disabled If you select Enabled e Enabled you can use wireless LAN devices Bluetooth e Disabled If you select Enabled you e Enabled can use Bluetooth devices USB Port e Disabled If you select Enabled you e Enabled can use USB connectors Memory Card Slot e Disabled If you select Enabled you e Enabled can use the memory card slot Integrated Camera e Disabled If you select Enabled you e Enabled can use the integrated camera Chapter 5 Advanced configuration 67 Table 5 Security menu items continued Monaten Submenu vaus oomme Microphone Disabled If you select Enabled you Enabled can use the microphones internal external or line in Anti Theft Computrace Enabled Enables or disables the Disabled UEFI BIOS interface to activate the computrace Permanently Disabled module Computrace is an optional monitoring service from Absolute Software Note If you set the computrace module activation to Permanently Disable
72. d two short beeps The video function has a problem Have the computer serviced 84 User Guide Table 7 Beep errors continued Problem Solution S Four cycles of four short beeps Shut down the computer immediately and have the computer serviced Five short beeps The system board has a problem Have the computer serviced Memory module problems Print these instructions now and keep it with your computer for reference later If your memory module is not operating properly check the following items 1 Verify that the memory module is installed and seated correctly in your computer It might be necessary to remove all added memory modules to test the computer with only the factory installed memory modules and then reinstall the memory module one at a time to ensure a proper connection 2 Check for error messages during startup Follow the appropriate corrective actions for power on self test POST error messages 3 Verify that the latest UEFI BIOS for your model has been installed 4 Verify that the proper memory configuration and compatibility including the maximum memory size and the memory speed 5 Run diagnostic programs See Diagnosing problems on page 81 Networking problems The following are the most common networking problems Ethernet problems e Problem The computer cannot connect to the network Solution Ensure that The cable is installed correctly The network cable must be securely
73. d while the computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Device Manager Copyright Lenovo 2014 139 In the Device Manager window expand Network adapters Right click your network adapter device and click Properties Click the Power Management tab Clear the Allow this device to wake the computer check box Click OK N 9 1 fF W 140 User Guide Appendix E Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send l
74. damage your computer Connecting the ac power adapter To connect the ac power adapter do the following Note Ensure that you perform the actions in the order in which they are listed 1 Connect the power cord to the transformer pack 2 Connect the ac power adapter to the power connector of the computer 3 Connect the power cord to an electrical outlet Tips for using the ac power adapter e When the ac power adapter is not in use disconnect it from the electrical outlet e Do not bind the power cord tightly around the transformer pack when the power cord is connected to the transformer pack e Ifthe battery status icon in the Windows notification area shows that the battery power remaining is low you can charge the battery when the ac power adapter is connected to the computer Note Before you charge the battery make sure that the battery temperature is at least 10 C 50 F Checking the battery status The battery status icon in the Windows notification area shows the percentage of battery power remaining The rate at which you use battery power determines how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer For example How often you access the hard disk drive
75. de view Note Your computer might look slightly different from the illustration in this topic EJ Always on USB connector USB 2 0 connector EJ Audio connector Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery H Ethernet connector Connect the computer to a local area network LAN with the Ethernet connector Chapter 1 Product overview 5 bancer To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this connector The Ethernet connector has two indicators that show the status of the network connection When the left indicator is solid green it indicates that the computer connects to a LAN and a session with the network is available When the right indicator blinks in yellow it indicates that data is being transmitted Note If you attach the computer to a docking station or port replicator use the Ethernet connector on the docking station or port replicator to connect to a LAN not the one on the computer E Always on USB connector USB 2 0 connector By default the Always on USB connector enables you to charge some mobile digital devices and smartphones when your computer is in the following situations e The computer is on or in sleep mode e The computer is in hibernation mode or is turned off but connected to ac power If you want to charge these
76. device e The supplement files for the Windows 7 operating system are in the C SWTOOLS OSFIXES directory e The device drivers are in the C SWTOOLS DRIVERS directory e The preinstalled programs are in the C SWTOOLS APPS directory 2 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 61 3 Select Startup gt UEFI Legacy Boot Then do one of the following e To install the Windows 7 32 bit operating system select Legacy Only or Both e To install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e To install the Windows 7 64 bit operating system in UEFI mode select UEFI Only 4 Press the F10 key to exit the ThinkPad Setup program 5 Insert the Windows 7 operating system installation DVD into the external optical drive and restart the computer 6 Restore the C SWTOOLS directory that you backed up before installing the Windows 7 operating system 7 Install the device drivers See Installing device drivers on page 61 8 Install the Windows 7 fix modules You can find the Windows 7 fix modules in the C SWTOOLS OSFIXES directory For more information go to the Microsoft Knowledge Base home page at http support microsoft com 9 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support Note After installi
77. devices when your computer is in hibernation mode or is turned off and the computer is not connected to ac power do the following e For Windows 7 1 Start the Power Manager program and click the Global Power Settings tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 13 2 Select both Enable Always On USB and Enable even when the computer is off 3 Click OK e For Windows 8 1 1 Press the Windows key to go to the Start screen 2 Click Lenovo Settings gt Power 3 In the Enable Always On USB area slide the control to the right to enable the Always on USB connector Then select Enable even when the computer is off 4 Click OK J Audio connector Connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug to the audio connector to listen to the sound from the computer Note If you are using a headset with a function switch the audio connector might not fully support the function switch H Media card slot Your computer has a media card slot Insert your flash media card into this slot to read the data on the card For more information about the supported cards see Using a flash media card on page 40 6 User Guide Rear view Fan louvers The fan louvers and internal fan enable air to circulate in the computer which in turn ensures proper cooling especially the cooling of the microprocessor Notes
78. dows Help and Support information system Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents For additional information about screen readers see the following e Using PDFs with screen readers http www adobe com accessibility html promoid DJGVE e Using the JAWS screen reader http www freedomscientific com jaws hq asp e Using the NVDA screen reader http www nvaccess org Speech Recognition Speech Recognition enables you to control your computer by voice Using only your voice you can start programs open menus click buttons and other objects on the screen dictate text into documents and write and send e mails Everything you do with the keyboard and mouse can be done with only your voice To open Speech Recognition do the following e For Windows 7 Click the Start button Then type Speech Recognition into the search field In the list of results click Speech Recognition Chapter 3 You and your computer 47 e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type Speech Recognition into the search field In the list of results click Speech Recognition For more information about how to use and configure Speech Recognition see the Windows Help and Support information system Customizable text size Depending on you
79. e Attaching a mechanical lock on page 51 e Using passwords on page 51 e Hard disk security on page 55 e Notice on deleting data from your hard disk drive or solid state drive on page 56 e Using firewalls on page 57 e Protecting data against viruses on page 57 Attaching a mechanical lock You can attach a mechanical lock to your computer to help prevent it from being removed without your permission Attach a mechanical lock to the security lock slot of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo makes no comments judgments or warranties about the function quality or performance of locking devices and security features Using passwords You can help prevent your computer from unauthorized use by using passwords Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you enter the valid password If you have set a power on password a supervisor password or a hard disk password it unlocks automatically when the computer resumes from sleep mode Note If a Windows password has been set you will be prompted to enter it Typing passwords A BD When this icon is displayed type
80. e Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Notice for built in rechargeable batteries bancer Do not attempt to replace the internal rechargeable or lithium coin cell batteries Contact Lenovo Support for factory replacement Heat and product ventilation Dancer Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions e When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate
81. e Bluetooth feature do the following 1 Ensure that the Bluetooth feature is enabled If you are using the Windows 8 1 operating system the integrated Bluetooth feature is enabled by default If you are using the Windows 7 operating system to enable the Bluetooth feature press F8 and then follow the instructions on the screen 2 Right click the data that you want to send 3 Select Send To gt Bluetooth Devices 4 Select a Bluetooth device and then follow the instructions on the screen Note If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded For more information refer to the Windows help information system and the Bluetooth help information system Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace Changing display settings You can change the display settings such as the display resolution font size and so on To change the display settings do the following 1 Go to Control Panel and click Appearance and Personalization 2 Click Display for further configuration 3 Click Apply The change will take effect after you log off Using an external monitor Note When you connect an external monitor a video interface cable with a ferr
82. e Lenovo Companion e Lenovo QuickCast e Lenovo QuickControl e Lenovo Settings e Lenovo Solution Center e Lenovo Support e Lenovo Tools e Password Manager e System Update Notes e Depending on your computer model some of the programs might not be available e The Password Manager program is not preinstalled on your Windows 8 1 computers You can download it from the Lenovo Support Web site http www lenovo com support Lenovo programs overview This topic provides information about some Lenovo programs Chapter 1 Product overview 15 Note Depending on your computer model some of the programs might not be available Access Connections Windows 7 The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to manually reconfigure your settings and restart the computer each time Client Security Solution Windows 7 The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It also can help manage your passwords recover a forgotten password monitor security settings on your comp
83. e Windows 7 operating system check the Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information Bluetooth problems Note Check your connection anytime and make sure that no other Bluetooth enabled device is searching for the device to which you want to connect Simultaneous searching is not allowed in the Bluetooth connection e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the program that uses the sound device for example Windows Media Player 2 Go to Control Panel and click Hardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 86 User Guide 4 Click OK to close the Sound window Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file
84. e at least 10 C 50 F e Relative humidity Operating From 8 to 80 Storage From 5 to 95 Heat output e 45 W 154 Btu hr maximum Attention e Keep your computer away from electrical appliances such as an air conditioner an electric fan a microwave oven and a radio The strong magnetic fields generated by these appliances can damage the motor and data on the hard disk drive e Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur e Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely The available programs might vary depending on the preinstalled Windows operating system To learn more about the programs and other computing solutions offered by Lenovo go to http www lenovo com support Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel Chapter 1 Product overview 13 Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Then dou
85. e information see Reinstalling preinstalled applications and device drivers on page 101 Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS To configure the BIOS of your computer do the following 1 Turn on the computer When the logo screen is displayed press F1 The ThinkPad Setup program starts Note If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the password prompt and start the ThinkPad Setup program If you do not enter the password you cannot change the configurations that are protected by the supervisor password For more information refer to Using passwords on page 51 2 Use the arrow keys to select a tab or use the arrow keys to locate an item and press Enter to select it Then a submenu is displayed Note Some menu items are displayed only if the computer supports the corresponding features 3 Set the value of an item by doing one of the following e Press the F6 key to change to a higher value e Press the F5 key to change to a lower value Note Default values are in boldface 4 To change other configurations press the Esc key to exit the submenu and return to the parent menu 5 When you complete the configuration press the F10 key to save and exit You also can select the Restart tab in the ThinkPad Setup menu and restart you
86. e is completely depleted e Recharge the battery completely before using it You can see whether the battery is fully charged from the battery status icon in the Windows notification area e Take consideration of using power saving modes such as sleep mode and hibernation mode Chapter 2 Using your computer 33 Connecting to the network Your computer has one or more network cards that enable you to connect your computer to the Internet and other network connections Ethernet connections You can connect to your local network or a broadband connection by using the built in Ethernet feature of your computer y bancer Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only Attention e f you want to use the wireless features on an airplane check the wireless services with the airline before boarding the airplane e lf there are restrictions on the use of computer wireless features on an airplane disable the wireless features of your computer before boarding Depending on the wireless devices installed on your computer you might be able to use the following wireless networks e Wireless LAN connection e Bluetooth connection Using the wireless LAN connection A wireless LAN covers a relatively small geographi
87. e is still short have your computer serviced e Problem The computer does not operate with a fully charged built in battery Solution The surge protector in the built in battery might be active Turn off the computer for one minute to reset the protector then turn on the computer again e Problem The built in battery cannot be charged You cannot charge the battery when it is too hot Turn off the computer and allow it to cool to room temperature After the computer cools recharge the battery If the battery still cannot be charged have your computer serviced Power problems Print these instructions now and keep it with your computer for reference later If your computer is getting no power at all check the following items 1 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 2 Inspect the ac power adapter Check for any physical damage and make sure that the power cable is firmly attached to the adapter brick and the computer 3 Verify the ac power source is working by attaching another device to the outlet 4 Remove all devices and then test for system power with minimal devices attached 92 User Guide If your computer does not run on battery power check the following items 1 If the battery runs out of power attach ac power adapter to recharge the battery 2 If the battery is charged but the computer does not run call Lenovo
88. e of Access gt Ease of Access Center and then click Make the keyboard easier to use Industry standard connectors Your computer provides industry standard connectors that enable you to connect assistive devices if needed Chapter 3 You and your computer 49 For more information on the location and function of each connector see Locating computer controls connectors and indicators on page 1 Documentation in accessible formats Lenovo provides electronic documentation in accessible formats Lenovo electronic documentation such as properly tagged PDF files or HyperText Markup Language HTML files is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader Traveling with your computer This topic provides information to help you work with your computer when you are traveling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile e If you carry an ac power adapter detach the ac cord fr
89. e screen which might damage the touch panel or cause it to malfunction e Do not use fingernails gloved fingers or inanimate objects for input on the screen e Regularly calibrate the accuracy of the finger input to avoid a discrepancy Tips for cleaning the multi touch screen e Turn off the computer before cleaning the multi touch screen e Use a dry soft and lint free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi touch screen Do not apply solvents to the cloth e Gently wipe the screen using a top down motion Do not apply any pressure on the screen 30 User Guide Power management The power to run your computer comes either from the ac power provided by the ac power adapter of your computer or from the lithium ion Li ion battery provided with your computer While you use ac power the battery charges automatically When you use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Using the ac power adapter The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power for use with the computer e The power cord that connects to the ac outlet and to the transformer pack Attention Using an improper power cord could severely
90. ease the F12 key 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you to reinstall desired factory installed applications and device drivers Reinstalling preinstalled programs To reinstall selected applications do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the APPS folder The folder contains several subfolders named for the various preinstalled applications 4 Open the subfolder for the application you want to reinstall 5 Double click Setup and then follow the on screen steps to reinstall the application Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder The folder contains several subfolders named for the various devices installed in your
91. econdary display O O AN DOA KW PD Set the relative position of each monitor by dragging its icon You can set the monitors in any relative position but the icons must touch each other i Click OK to apply the changes Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the previous problem e Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the program and then change the display output location e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first make sure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu
92. ect and disconnect the equipment from the electrical outlet Power supply statement Manor Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Copyright Lenovo 2014 ix External devices CAUTION Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices General battery notice vn Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instruction
93. ect password and press Enter If these items are correctly set and the screen remains blank have the computer serviced e Problem When turn on the computer only a white pointer is displayed on a blank screen Solution If you have modified a partition on your hard disk drive or solid state drive by using partition software information about that partition or the master boot record might have been destroyed Do the following to try to solve the problem 1 Turn off the computer and then turn it on again 2 If you still see only the pointer on the screen do the following If you have used the partition software examine the partition on the hard disk drive or solid state drive by using the software and recover the partition if required Use the recovery solutions to restore the system to the factory default state If the problem persists have the computer serviced e Problem My screen goes blank while the computer is on Solution Your screen saver or power management might have been enabled Do either of the following Touch the touch pad or press a key to exit the screen saver Press the power button to resume the computer from sleep or hibernation Beep errors The following table describes the common beep errors and corresponding solutions Table 7 Beep errors Problem One short beep pause three short beeps pause three Have the computer serviced more short beeps and one short beep One long an
94. ecurity menu items Password Supervisor Password e Disabled Refer to Supervisor e Enabled password on page 52 Lock UEFI BIOS Settings e Disabled Enable or disable the 2 function that protects er items in the ThinkPad Setup program from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change items in the ThinkPad Setup program Password at unattended e Disabled If you select and enable boot e Enabled Password at unattended boot a password prompt is displayed when the computer is turned on Chapter 5 Advanced configuration 65 Table 5 Security menu items continued from either a power off state or hibernation state by an unattended event such as a Wake on LAN attempt If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system e Disabled If you select and enable e Enabled Password at restart a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Set Minimum Length e Disabled Specify a minimum length xeharact rs for the po
95. ed in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2014 141 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Access Connections Active Protection System Lenovo Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage UltraConnect BitLocker Microsoft Windows and Windows Media are trademarks of the Microsoft group of companies Intel and Intel SoeedStep are trademarks or registered trademarks of Intel Corporati
96. ed with a touch pad under the bottom edge of the keyboard The touch pad enables you to move the pointer without the use of a conventional mouse For more information see Using the touch pad on page 21 ThinkPad Yoga 11e front view E OS 2 User Guide Proximity sensor The proximity sensor is designed to work when your computer is in tablet mode If the proximity sensor detects your hands nearby the Active Protection System program will be disabled automatically After your hands leave the detecting area of the proximity sensor the Active Protection System will be re enabled El Microphone The microphone captures sound and voice when used with a program capable of handling audio EJ Camera in use indicator When the camera is started the camera in use indicator turns on in green E Camera Use the camera to take pictures or hold a video conference For more information see Using the camera on page 39 H Speakers Your computer is equipped with a pair of stereo speakers i System status indicator The illuminated dot in the ThinkPad logo on the palm rest functions as a system status indicator For more information see Status indicators on page 7 Touch pad Your computer is equipped with a touch pad under the bottom edge of the keyboard The touch pad enables you to move the pointer without the use of a conventional mouse For more information see Using the touch pad on page 21 E Windows bu
97. egacy Only CSM Support for UEFI Only e Yes e No Boot Mode Quick Diagnostics Option Key Display Disabled Enabled 70 User Guide Select the boot device when you press the power button to turn on the computer Select the boot device when the computer wakes from LAN If PCI LAN is enabled a network administrator can turn on all of the computers in a LAN remotely by use of network management software Select system boot capability e Both Select priority of boot options between UEFI and Legacy UEFI Only The system will start from the UEFI enabled operating system Legacy Only The system will start from any operating system other than the UEFI enabled one Note If you select UEFI Only the computer cannot start from the bootable devices that do not have the UEFI enabled operating system Compatibility Support Module CSM is required for starting the legacy operating system If you select UEFI Only CSM Support is selectable For Both or Legacy Only mode CSM Support is not selectable Screen during the POST e Quick The ThinkPad logo screen is displayed Diagnostics Text messages are displayed Note You also can enter the Diagnostic mode by pressing Esc during the POST If you select Disabled the message To interrupt normal startup press Enter will not be displayed during the POST Table 6 Startup menu items continued Boot Device List F12 Option e Disabled If you selec
98. egral security feature of Windows 7 and Windows 8 1 operating systems It is supported in the Ultimate and Enterprise editions of the Windows 7 and Professional and Enterprise editions of the Windows 8 1 operating system It can help you protect the operating system and data stored on your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker provides enhanced protection for your data and to ensure early boot component integrity To check the BitLocker status go to Control Panel and click System and Security gt BitLocker Drive Encryption For more information about Windows BitLocker Drive Encryption see the help information system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature be sure to set a hard disk password for the internal storage device Notice on deleting data from your hard disk drive or solid state drive Some of the data stored on the hard disk drive or solid state drive might be s
99. ektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die
100. ely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on your computer Error messages e Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced e Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check the security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced e Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the computer serviced e Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 The system board should be replaced and the box serial number needs to be reinstalled Have the computer serviced 82 User Guide e Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replace and the UUID needs to be reinstalled Have the computer serviced e Message 0190 Critical low battery error Solution The computer turns off because the battery is low Connect the ac power adapter to the computer and charge the battery e Message 0
101. emory module do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn it over 3 Loosen the screws fl and then remove the cover EZ 106 User Guide 4 Press out on the latches on both edges of the socket at the same time I and then remove the memory module J to make room for the new one 5 Find the notch on the contact edge side of the memory module you are installing With the notched end of the memory module toward the contact edge side of the socket insert the memory module E into the socket at an angle of about 20 degrees then pivot the memory module downward until it snaps into place H Attention To avoid damaging the memory module do not touch its contact edge Chapter 9 Replacing devices 107 6 Install the cover E and pivot it downwards Then tighten the screws E 7 Turn the computer over again Connect the ac power adapter and all cables Replacing the wireless LAN card Before you start print these instructions Arie During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall seen Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a wi
102. en set the color from the Colors drop down list box 3 Click OK For Windows 8 1 1 Right click on the desktop and click Screen resolution Chapter 2 Using your computer 37 2 Click Advanced Settings and then click the Color Management tab 3 Click Color Management and then click the Advanced tab 4 Change the color settings as you desired and then click Close Considerations for connecting an external monitor e When installing an operating system you must install the display driver for your monitor that is provided with the computer and the monitor INF file that is provided with the external monitor e If you set a resolution higher than the resolution you are using on the computer monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the pointing device e If the external monitor you are using is outdated the resolution and the refresh rate might be limited Using a projector To make presentations you can connect a projector to your computer through the HDMI connector on your computer by using an HDMI to VGA monitor cable Note It might take several seconds before the projector displays the image If you do not see your desktop displayed after 60 seconds press F7 to switch among different di
103. ensitive Handing your computer over to someone else without deleting the loaded software such as operating systems and application software might even violate license agreements Be sure to delete data stored on the hard disk drive or solid state drive before you dispose of sell or hand over your computer You can use the following methods to delete data from the hard disk drive or solid state drive e Move the data to the Recycle Bin and then empty the Recycle Bin e Delete the data e Format your hard disk drive or solid state drive using the software for initializing it e Use the recovery program provided by Lenovo to bring the hard disk drive or solid state drive back to the factory default settings 56 User Guide These operations however only change the file location of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on hard disk drives or solid state drives for unexpected purposes To prevent leakage of data it is important that you delete all the data from the hard disk drive or solid state drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the h
104. epending on your needs If you select User HDP mode follow the following steps to change the user hard disk password 1 Type the current user hard disk password in the Enter Current Password field and press Enter 2 Type the new password in the Enter New Password field and press Enter then retype the password in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note The hard disk password cannot be removed in User HDP mode If you select Master HDP mode follow the following steps to change the master hard disk password 1 Type the current master hard disk password in the Enter Current Password field and press Enter 2 Type the new master hard disk password in the Enter New Password field and press Enter then retype the new password you just entered in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter to continue The master hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice both the user and master hard disk passwords are removed e If you are in User hard disk mode follow the following steps to change the user hard disk password 1 Follow steps 1 through 6 in Setting a hard disk password on page 54 typing your password to start the ThinkPad Setup program 2 Type the current
105. er into sleep or hibernation mode before the data transfer is complete To do so might cause damage to your data Take care when setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board or hard disk drive or solid state drive Register your computer e Register your ThinkPad computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 19 Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 oO ON DOA FW PY Prepare a mixture of a gentle kitchen use detergent The detergent must not contain abrasive powder or strong chemicals such as acid or alkaline Use five parts water to one part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyb
106. er hard disk password has been the user must enter the user hard disk password to access files and applications on the hard disk drive or the solid state drive e Master hard disk password The master hard disk password also requires a user hard disk password The master hard disk password is usually set and used by a system administrator It enables the administrator to access any hard disk drive or solid state drive in a system like a master key The administrator sets the master password then assigns a user password for each computer in the network The user can then change the user password as desired but the administrator still can get access by using the master password When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password Before you start print these instructions To set a hard disk password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again 2 When the logo screen is displayed press F1 to start the ThinkPad Setup program 3 Select Security gt Password gt Hard disk 1 Password by using the arrow keys 4 A password window is displayed You are prompted to select User or User Master Select User if you want to set only one hard disk password Select User Master if you want to set a user hard disk password and a master hard disk password for example if you are an administrator or a supe
107. eys on or off Left Alt Left Shift Num Lock Turn Mouse Keys on or off Left Alt Left Shift PrtScn or PrtSc Turn High Contrast on or off For more information go to http windows microsoft com and then type any of the following keywords for searching keyboard shortcuts access keys key combinations shortcut keys On Screen Keyboard If you prefer to type or enter data into your computer without using a physical keyboard you can use On Screen Keyboard On Screen Keyboard displays a visual keyboard with all the standard keys You can select keys using the mouse or another pointing device or you can tap to select the keys if your computer supports multi touch screen To open On Screen Keyboard do the following e For Windows 7 Click the Start button Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard For more information about how to use and configure On Screen Keyboard see the Windows Help and Support information system Personalized keyboard The tactile bumps on the keyboard provide a reference point from which you can easily locate all keys on the keyboard without visual assistance To adjust your keyboard settings open Control Panel click Eas
108. for recovery solutions in Chapter 8 Recovery information on page 97 Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary 42 User Guide e Installing a new operating system on page 59 e Computer stops responding on page 81 e Power problems on page 92 Chapter 2 Using your computer 43 44 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and traveling with your computer Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to the accessibility information that outlines our efforts in this area See Accessibility information on page 46 Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment For example adapting to the surrounding lighting sources pr
109. for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the documentation that comes with the monitor 90 User Guide Audio problems e Problem Wave or MIDI sound does not play correctly Solution Make sure that the built in audio device is configured correctly 1 Go to Control Panel and click Hardware and Sound 2 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 3 Double click Sound video and game controllers Make sure that the Dolby Advanced Audio v2 driver is enabled and configured correctly e Problem Recordings made using the microphone input are not loud enough Solution Make sure that the Microphone Boost function is turned on and set by doing the following 1 Go to Control Panel and click Hardware and Sound gt Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK o A WwW N Note For details about controlling volume refer to your Windows online help e Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed e Problem The volume sliders do not stay in place when some audio programs are used Solutio
110. form a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed e Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 8 Recovery information on page 97 e Update device drivers and the UEFI BIOS when needed e Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions e Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or Known issues e Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues e If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine the following tips might help along the way Remove all external devices such as the printer keyboard and so on Make sure that your battery is charged and your computer has the ac power connected Access ThinkPad Setup and load the default settings Restart the computer and start the recovery operation If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so Copyright Lenovo 2014 75 e For suspe
111. ged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Po
112. h the original signature databases including certificate for Windows 8 1 Startup menu To change the startup settings of your computer select the Startup tab from the ThinkPad Setup menu Attention e After you change the startup sequence ensure that you select a correct device during a copy a save ora format operation Otherwise your data might be erased or overwritten e If you are using the BitLocker drive encryption you should not change the startup sequence BitLocker drive encryption locks the computer from starting once detects the change of startup sequence To change the startup sequence temporarily so that the computer starts from a desired drive do the following 1 Turn off the computer 2 Turn on the computer When the logo screen is displayed press the F12 key 3 Select the device you want the computer to start from Note The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found The following table lists the Startup menu items Default values are in boldface Note Some items are displayed on the menu only if the computer supports the corresponding features Chapter 5 Advanced configuration 69 Table 6 Startup menu items USB CD USB FDD ATA HDDO USB HDD PCI LAN xxxxxxxxxx PCI LAN Network Boot USB CD USB FDD ATA HDDO USB HDD PCI LAN UEFI Legacy Boot Both UEFI Legacy Boot Priority UEFI First Legacy First UEFI Only L
113. hapter 5 Advanced configuration 73 74 User Guide Chapter 6 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems This chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 75 e Making sure device drivers are current on page 76 e Taking care of your computer on page 77 General tips for preventing problems This topic provides the following tips to help you prevent computing problems e Check the capacity of your hard disk drive or solid state drive from time to time If the hard disk drive or solid state drive gets too full the Windows operating system will slow down and might produce errors To check the hard disk drive or solid state drive capacity do the following Windows 7 Click Start gt Computer Windows 8 1 Open the File Explorer and click Computer e Empty your recycle bin on a regular basis e Use disk defragment tool regularly on your hard disk drive or solid state drive to improve data seek and read times e To free up disk space uninstall unused application programs Note You also might want to look for program duplication or overlapping versions e Clean out your Inbox Sent and Trash folders from your e mail client program e Back up your data at least once a week If critical data is present it is a good idea to per
114. he instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 101 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive or solid state drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive or solid state drive e Onan attached external USB hard disk drive e Ona network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the hard disk drive or solid state drive you can restore the complete contents of the hard disk drive or solid state drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation This section provides instructions on how t
115. he setting for the security chip Specifying the minimum length for power on password and hard disk password 52 User Guide Enabling or disabling the following features Boot Device List F12 Option Boot Order Lock Flash BIOS Updating by End Users Internal network device Internal wireless device Internal Bluetooth device Internal Network Option ROM Lock UEFI BIOS Settings Password at unattended boot Security mode Wake on LAN Notes e The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier e When Lock UEFI BIOS Settings option is enabled all BIOS settings cannot be changed To change the settings a supervisor password is required Setting changing or removing a supervisor password Before you start print these instructions Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again 2 When the logo screen is displayed press F1 to start the ThinkPad Setup program 3 Select Security gt Password gt Supervisor Password by using the arrow keys 4 Depending on your needs do one of the following e To set a password do the following a In the Enter New Password field type a desired password and press Enter b In the Confirm New Password field
116. heir computer On screen notification replaces sounds with visual cues or text captions to indicate that activity is happening on the computer As a result system alerts are noticeable even when they are not heard For example when you select one object with your keyboard the object is highlighted When you move the pointer to one object with your mouse the introductory text of the object is displayed To use on screen notification open Control Panel click Ease of Access gt Ease of Access Center and then click Use text or visual alternative for sounds Audio notification Audio notification helps visually impaired people or people with weak sight be aware of the status of their computer To use audio notification open Control Panel click Ease of Access gt Ease of Access Center gt Use the computer without a display and then select Turn on Audio Description Narrator Narrator is a screen reader that reads what is displayed on the screen aloud and describes events like error messages To open Narrator do the following e For Windows 7 Click the Start button Then type Narrator into the search field In the list of results click Narrator e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type Narrator into the search field In the list of results click Narrator For more information about how to use and configure Narrator see the Win
117. icense inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtain
118. ience a problem with your computer This chapter contains the following topics e Diagnosing problems on page 81 e Troubleshooting on page 81 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for optimal system performance Notes e The Lenovo Solution Center program also is available for downloaded at http www lenovo com diags e If you are using other Windows operating system rather than Windows 7 or Windows 8 1 you can find the latest information about diagnostics for your computer at http www lenovo com diagnose If your computer is installed with the Windows 7 operating system when you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media You can use the recovery media to restore the hard disk drive or solid state drive to the factory default state For more information see Creating and using recovery media on page 97 To run the Lenovo Solution Center program see Lenovo programs on page 13 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after
119. ing For Windows 7 Click the Start menu shutdown option and then select Hibernate For Windows 8 1 Go to the desktop Right click the battery status icon in the Windows notification area and click Power Options Then click Change plan settings that is next to your power plan and then follow the instructions on the screen If you put your computer into hibernation mode with the wake up function disabled the computer does not consume any power The wake up function is disabled by default If you put your computer into hibernation mode with the wake up function enabled the computer consumes a small amount of power To enable the wake up function do the following 1 Go to Control Panel and click System and Security gt Administrative Tools 2 Double click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 3 From the left pane select the task folder for which you want to enable the wake up function The scheduled tasks are displayed 4 Click a scheduled task and then click the Conditions tab 5 In the Power area select Wake the computer to run this task e Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This helps conserve power To turn off the wireless features press F8 Maximizing the battery life To maximize the life of the battery do the following e Use the battery until the charg
120. ing change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or non warranted parts Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX e Identification of software problem sources e Configuration of UEFI BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety Warranty and Setup Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact
121. ing the Windows 7 operating system you also can register your computer through the preinstalled Lenovo Product Registration program The program launches automatically after you connect the computer to the Internet and you have used the computer for a period of time Then follow the instructions on the screen to register your computer Special keys Your computer keyboard features several special keys to help you work more easily and effectively The following illustration shows the locations of the special keys Note Your computer might look slightly different from the illustrations in this topic Copyright Lenovo 2014 19 Windows key Press the Windows key to switch between the current workspace and the Start screen For information about using the Windows key with other keys refer to the help information system of the Windows operating system H Function keys Fn Esc Press Fn Esc to enable or disable the Fn Lock function When the Fn Lock function is disabled To initiate the special function of each key press the corresponding function key directly To input F1 F12 press the Fn key and the corresponding function key When the Fn Lock function is enabled To input F1 F12 press the corresponding function key directly To initiate the special function of each key press the Fn key and the corresponding function key F1 Mutes or unmutes the speakers F2 Decreases the speaker volume F3 Increases the speaker volume
122. ion mode Wireless status indicator The wireless status indicator is located on the outer lid of the computer and it helps you identify the wireless status of your computer e Solid green The wireless features of the computer are on e Off The wireless features of the computer are off Locating important product information This section provides information to help you locate the machine type and model label FCC ID and IC Certification number label and the Genuine Microsoft label Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following illustration shows the location of the machine type and model of your computer TYPE TTTT MMMMMM S N PP SSSSSS YY MM ANAVAA OAN Chapter 1 Product overview 9 FCC ID and IC Certification number information The FCC ID and IC Certification number for the installed wireless communication cards are not shown on the enclosure of your computer However Lenovo provides information on the back cover assembly of your computer as shown to instruct you how to locate the FCC ID and IC Certification number inside your computer TX FCC ID and IC Certification number for installed transmitter cards are located under the customer accessible bottom cover see User Manual The FCC ID and IC Certificat
123. ion number labels are affixed on the wireless LAN card installed in your computer Note Use only Lenovo authorized wireless communication cards for the computer If you install an unauthorized wireless communication card that is not approved for use in your computer an error message will be displayed and the computer will beep when you turn on the computer Genuine Microsoft label The Genuine Microsoft label is provided on models that are licensed to use a Windows 8 1 operating system The version of the Windows 8 1 operating system is printed on the label Lenovo computers that are licensed for use with a Windows 8 1 operating system are shipped with the Windows 8 1 license key digitally encoded into the computer hardware Depending on the computer model the Genuine Microsoft label can be on the computer cover under the battery or on the power adapter For more information about the Genuine Microsoft label go to http www microsoft com en us howtotell Hardware aspx 10 User Guide The following illustration shows the location of the Genuine Microsoft label on the back cover of the computer Features This topic provides general information about the computer features for various models Depending on your specific model some features might vary or unavailable Microprocessor To view the microprocessor information of your computer do the following e For Windows 7 Click Start right click Computer and then click Prope
124. isconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press F7 to bring up the computer display Notes If you are using F7 to apply a presentation scheme you will need to press F7 at least three times in three seconds to bring up the computer display If your computer is a Windows 7 model it does not support the presentation scheme e Problem The computer does not return from sleep mode and the computer does not work Solution If the computer does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the system status indicator illuminated ThinkPad logo If the system status indicator illuminated ThinkPad logo blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then press Fn Ifthe system status indicator illuminated ThinkPad logo is off your computer is in power off state or in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved
125. it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it once then insert it again Frequently asked questions The following are a few tips that will help you optimize the use of your computer To ensure that you receive the best performance from your computer go to the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my user guide in another language e To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen Where can find help about the Windows operating system The Windows Help and Support information system provides you with detailed information about using the Windows operating system to help you get the most of your computer To access the Windows Help and Support information system do one of the following e On the Windows 7 operating system click Start gt Help and Support e On the Windows 8 1 operating system move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Help Additionally the Windows 8 1 operating system provides a Help Tips application that you can start from the Start screen or Apps screen Can change
126. ite core is required Your computer can support a maximum video resolution of up to 2560x1600 with an external monitor connected to the HDMI connector provided that the external monitor also supports that resolution For more information about the external monitor refer to the manuals provided with the external monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part of the screen at a time You can see other parts by moving the image with the pointing device 36 User Guide You can move the display output to the computer display the external monitor or both in the Display Settings window Connecting an external monitor To connect an external monitor do the following 1 Connect the external monitor to the monitor connector of your computer Connect the external monitor to an electrical outlet N Turn on the external monitor Change the display output location by pressing F7 This enables you to switch between viewing output on the external monitor the computer monitor and both monitors gt a OQ Note If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button Setting the external monitor type After the external monitor is connected to your computer you
127. l recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you For more information about how to use System Update refer to the help information system of the program 76 User Guide Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following the important tips in this topic you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers mo
128. l is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for China AFTER BI Ban PE BE BABIES FD J 9 AS Fa tt BEE SP AN REAP EB Fe RE ET TT Wc Sc eE FARE AEE REIL Be 25 4 HB RAT TT ch Be AETA ES DT IR EB TATE A http support lenovo com cn activity 551 htm Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are acompany employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycli
129. lor quality is correctly set and make sure that the other information also is correct Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen e Problem Incorrect characters are displayed on the screen Solution Ensure that you install the operating system or program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press F7 and select the desired monitor If the problem persists do the following 1 2 3 Connect the external monitor to another computer to make sure that it works Reconnect the external monitor to your computer Refer to the manual shi
130. lowing machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 20D9 and 20DA By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your computer from sleep mode press the Fn key on your keyboard For more information about these settings see the Windows Help and Support information on your computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enable
131. ls supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 81 and run a diagnostic test of the USB connector Chapter 7 Troubleshooting problems 95 96 User Guide Chapter 8 Recovery information This chapter provides information about the recovery solutions provided by Lenovo e Recovery information for the Windows 7 operating system on page 97 e Recovery information for the Windows 8 1 operating system on page 102 Recovery information for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system Notes e There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system e The product
132. mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan G BR Fa tth rg EI YA 134 User Guide Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators
133. mputer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords and all the cables before you open the device covers unless instructed otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed Dancer Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlets 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlets 4 Remove all cables from devices 5 Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer
134. n Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display ThinkPad Notebook mode You can use the ThinkPad Yoga 11e computer in notebook mode in scenarios that require using a keyboard and a mouse such as editing documents and writing e mails Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display 22 User Guide Open the computer display slowly to any angle within a range of less than 190 degrees as shown in the following illustration Your computer is now in notebook mode Note The degrees refers to the angle degrees between the LCD and the keyboard In notebook mode the keyboard and the touch pad are enabled You also can control some functions of your computer through the tablet buttons and the multi touch screen without the use of the keyboard and the touch pad For more information refer to Using the tablet buttons on page 26 and Using the multi touch screen on page 27 Stand mode You can use the ThinkPad Yoga 11e computer in stand mode in scenarios that require limited interaction with the screen such as viewing photos and playing videos Attention Do not rotate the computer dis
135. n It is normal for the sliders to change position when certain sound programs are used The programs are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the program e Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel e Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control e Problem The sound cannot be turned off even if you set the Master volume control at minimum Solution You still can hear some sound even though you have set the Master volume control at minimum To turn off the sound completely go to the Master volume control and select Mute speakers e Problem When you connect a headphone to your computer while playing sound a speaker does not produce sound Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device The procedure is as follows 1 Go to Control Panel Change the view of Control Panel from Category to Large icons or Small ico
136. n password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place Otherwise if you forget the password you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program If you have set a Supervisor password no one can change the configuration of the computer without the password It provides the following security features e f only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad Setup program without the password e The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password e If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Changing or deleting the power on password Changing or deleting the supervisor password Changing date and time Changing t
137. n texts in Control Panel Notes e Depending on your computer model some of the programs might not be available e The Lenovo QuickCast program and the Lenovo QuickControl program are not listed in Control Panel Use the Lenovo ThinkVantage Tools program to access them 14 User Guide Table 2 Programs in Control Panel Program Control Panel section Green text in Control Panel Access Connections Network and Internet Lenovo Internet Connection Hardware and Sound Message Center Plus Messages from Lenovo Password Manager System and Security Lenovo Password Vault User Accounts and Family Safety Power Manager Hardware and Sound Lenovo Power Controls System and Security Recovery Media System and Security Lenovo Factory Recovery Disks Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore System Update System and Security Lenovo Update and Drivers Accessing Lenovo programs on the Windows 8 1 operating system If your computer is preinstalled with the Windows 8 1 operating system to access Lenovo programs press the Windows key to go to the Start screen and then click a Lenovo program to launch it If you cannot find the program you need move the pointer to the top right or bottom right corner of the screen to display the charms Then click the Search charm to search for the desired program Your computer supports the following Lenovo programs e Active Protection System e Lenovo Cloud Storage
138. ng Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com recycling japan Copyright Lenovo 2014 133 Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details go to http www lenovo com recycling japan Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium battery must comply with
139. ng the camera with a program refer to the help information system of the program Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following e For Windows 7 Start the Communications Utility program Click the Manage Settings button and configure the camera settings as desired e For Windows 8 1 do one of the following Configure the camera settings directly from the program that is using the camera For details see the help information system of the program Click Lenovo Settings from the Start screen Then click Camera Follow the instructions on the screen to configure the camera settings as desired Using a flash media card Your computer has a media card reader slot and it supports the following types of cards e MultiMediaCard MMC module e Secure Digital SD card e Secure Digital eXtended Capacity SDXC card e Secure Digital High Capacity SDHC card Note Your computer does not support the CPRM feature for the SD card Attention While transferring data to or from a flash media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer completes otherwise your data could become damaged Installing a flash media card Attention Before you start installing a card touch a metal table or a grounded metal object This action reduce
140. ng the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly Copyright Lenovo 2014 59 When you install the Windows 7 operating system you might need one of the following country or region codes wasa sooo S S Installing the Windows 8 1 operating system Before you start print these instructions Attention The process of installing a new operating system deletes all the data on your hard disk drive or solid state drive including the data that were stored in a hidden folder To install the Windows 8 1 operating system do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 61 2 Select Startup gt Boot to display the Boot Priority Order submenu 3 Select the drive that contains the Windows 8 1 operating system installation program for example USB HDD 4 Press F10 key to exit the ThinkPad Setup program 5 Connect the drive that contains the Windows 8 1 operating system installation program to the computer and restart the computer 6 Install the Windows 8 1 fix modules Go to the Microsoft Knowledge Base home page at http support microsoft com Type the number of the fix module in the search field then click Search 7 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches
141. nnect the cable from the hard disk drive or solid state drive 8 Attach the bracket to the new hard disk drive or solid state drive Chapter 9 Replacing devices 115 10 Place the new hard disk drive or solid state drive into the hard disk drive or solid state drive bay 116 User Guide 11 Reinstall the screw to secure the hard disk drive or solid state drive 12 Install the cover Fl and pivot it downwards E Then tighten the screws E Pr 13 Turn the computer over again Connect the ac power adapter and all cables Replacing the keyboard Before you start print these instructions Bionic During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall y een Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Chapter 9 Replacing devices 117 Removing the keyboard To remove the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn it over 3 Loosen the screws f and then remove the cover H 4 Remove the screws that secure the keyboard t 5 Turn the computer over and open the display 118 User Guide 6 Push hard in the direction shown by the arrows
142. ns 2 Click SmartAudio The SmartAudio window opens Chapter 7 Troubleshooting problems 91 3 Look at the playback devices If you have attached a headphone the headphone will be automatically set as the default device and the icon for that headphone will be checked 4 To set a different device as the default double click the icon for those speakers That icon will now have a check mark 5 Play any sound by use of a music program such as Windows Media Player Make sure that sound comes from the speakers For details refer to the help information system for SmartAudio Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems e Problem The built in battery cannot be fully charged in the standard charge time when the computer is powered off Solution The battery might be over discharged Do the following 1 Turn off the computer 2 Connect the ac power adapter to the computer and let it charge If the built in battery cannot be fully charged in 24 hours have your computer serviced e Problem Your computer shuts down before the battery status indicator shows empty or your computer operates after the battery status indicator shows empty Solution Discharge and recharge the built in battery e Problem The operating time for a fully charged built in battery is short Solution Discharge and recharge the built in battery If your battery operating tim
143. o perform a backup operation using the Rescue and Recovery program 1 From the desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program starts 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation 98 User Guide Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program 1 From the desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program starts 2 Inthe Rescue and Recovery program main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 99 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive or solid state drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you
144. oard To clean the computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth Note Avoid spraying cleaner directly onto the keyboard Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys Allow to dry To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Cleaning your computer display To clean the computer display do the following 78 User Guide Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities Note Avoid spraying cleaner directly onto the keyboard 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 6 Preventing problems 79 80 User Guide Chapter 7 Troubleshooting problems This chapter provides information on what to do if you exper
145. ollowing Press F7 to bring up the image If you are using the ac power adapter or using the battery and battery status icon shows that the battery is not depleted press F6 to make the screen brighter If your computer is in sleep mode press Fn to resume from the sleep mode If the problem persists follow the solution for the following problem Problem The screen is unreadable or distorted Solution Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set Chapter 7 Troubleshooting problems 87 The monitor type is correct To check these settings do the following 1 Click Display at the left Select Change display settings Check whether the screen resolution is correctly set Click Advanced Settings Click the Adapter tab Ensure that the correct device driver name is shown in the adapter information a A O N Right click anywhere on the desktop and click Personalize window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Monitor tab Check whether the co
146. om it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips e If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back e When taking off remember to turn off your computer or put it into hibernation mode Travel accessories The following is a checklist of items to consider packing when you are going to travel e ThinkPad ac power adapter e External mouse if you are accustomed to using one e Ethernet cable e External storage device e HDMI cable e HDMI to VGA monitor cable e A quality carrying case that provides adequate cushion and protection If you are traveling to another country you might want to consider an ac power adapter for the country to which you are traveling To purchase travel accessories go to http www lenovo com essentials 50 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use
147. on or its subsidiaries in the United States and other countries The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product and service names may be trademarks or service marks of others 142 User Guide ThinkPad
148. onnect the monitor to an electrical outlet Turn on the external monitor and the computer 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Click the icon for the desired monitor the Monitor 2 icon is for the external monitor 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information window to make sure that the monitor type 12 13 14 15 16 is correct If it is click OK to close the window otherwise do the following If more than one monitor type is displayed select Generic PnP Monitor or Generic Non PnP Monitor Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation Click the Driver tab 10 11 Click Update Driver Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Clear the Show compatible hardware check box Select your monitor manufacturer and model After updating the driver click Close Set Resolution Note To change the color settings select the Monitor tab then set Colors Click OK e Problem The screen is unreadable or distorted Solution Make sure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the previous problem Make sure that an approp
149. oper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort The following example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Copyright Lenovo 2014 45 Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible
150. or solid state drive How bright you make the computer display How often you use the wireless features To check for detailed battery status information do the following Chapter 2 Using your computer 31 e For Windows 7 Start the Power Manager program and click the Battery tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 13 e For Windows 8 1 Start the Lenovo Settings program and click Power For instructions on how to start the Lenovo Settings program see Accessing Lenovo programs on the Windows 8 1 operating system on page 15 Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system you can program your computer so that when the battery power falls below a certain level three events occur an alarm is initiated a message is displayed and the LCD turns off To enable the battery alarm do the following 1 Start the Power Manager program and then click the Global Power Settings tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 13 2 In the Alarms area set the power level percentage and the action in the Low battery alarm section and Critically low battery alarm section Note If your computer enters sleep or hibernation mode when the battery power is low but the alarm message has not ye
151. play with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display If your computer is in notebook mode do the following to turn the computer from notebook mode into stand mode Chapter 2 Using your computer 23 1 Slowly rotate the computer display clockwise to any angle within a range of 190 degrees to 359 degrees Note The degrees refers to the angle degrees between the LCD and the keyboard ThinkPad 2 Position your computer as shown Your computer is now in stand mode In stand mode the keyboard and the touch pad are automatically disabled However you can control some functions of your computer through the tablet buttons and the multi touch screen without the use of the keyboard and the touch pad For more information refer to Using the tablet buttons on page 26 and Using the multi touch screen on page 27 Tablet mode You can use the ThinkPad Yoga 11e computer in tablet mode in scenarios that require frequent interaction with the screen such as browsing the Web site Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display If your computer is in stand mode do the following to turn the computer from stand mode into tablet mode 24
152. pped with the external monitor to check the resolutions and refresh rates that are supported If the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Solution Ensure that the monitor information is correct Do the following 1 Right click anywhere on the desktop and click Screen resolution 88 User Guide Note If your computer cannot detect the external monitor click the Detect button 2 Click the icon for the desired monitor the Monitor 2 icon is for the external monitor 3 Click Advanced Settings 4 Click the Adapter tab Make sure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer 5 Click OK If the information is incorrect reinstall the device driver Check the monitor type and if necessary update the driver by doing the following 1 Connect the external monitor to the monitor connector and then c
153. r 919 294 5900 Fe Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot Appendix A Regulatory information 129 accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU contact Lenovo Einsteinova 21 851 01 Bratislava Slovakia ce German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die el
154. r computer closer to the wireless access point ttl Ben Power to the wireless radio is on The signal strength of the wireless connection is marginal l l Power to the wireless radio is on The signal strength of the wireless connection is excellent Access Connections status icon amp No location profile is active or none exists a Current location profile is disconnected amp Current location profile is connected Access Connections wireless status icon e Power to the wireless radio is off e bal Power to the wireless radio is on No association Power to the wireless radio is on No signal Chapter 2 Using your computer 35 Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is excellent Using the Bluetooth connection Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with devices such as mobile phones Depending on the model your computer might support the Bluetooth feature To transfer data through th
155. r computer with one of the provided options Note You can press the F9 key to restore to the default settings Chapter 5 Advanced configuration 61 Main menu When you enter the ThinkPad Setup program you will first see the Main menu as follows e UEFI BIOS Version e UEFI BIOS Date e Embedded Controller Version e TXE Firmware Version e Machine Type Model e System unit serial number e System board serial number e Asset Tag e CPU Type e CPU Speed e Installed memory e UUID e MAC address Internal LAN e Preinstalled OS license e UEFI Secure Boot Config menu To change the configuration of your computer select the Config tab from the ThinkPad Setup menu The following table lists the Config menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 4 Config menu items Network Wake On LAN e Disabled Enable the computer to e AC Only power on when the Ethernet controller receives a magic e AC and Battery packet a special network message If you select AC Only Wake on LAN is enabled only when the ac power adapter is attached If you select AC and Battery Wake on LAN is enabled with any power sources Notes e The magic packet type Wake on LAN requires ac power 62 User Guide Table 4 Config menu items continued Ethernet LAN Option ROM for Legacy Only boot mode or
156. r partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive or solid state drive from a Rescue and Recovery backup or restore the hard disk drive or solid state drive to the factory default settings all files on the primary hard disk drive or solid state drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive or solid state drive to other media To start the Rescue and Recovery workspace do the following 1 Turn off your computer 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Chapter 8 Recovery information 99 Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 102 4 Do one of the following e To rescue files from your hard disk drive or solid state drive or from a backup click Rescue files and follow the instructions
157. r preference you can change only the text size instead of changing the size of everything on the desktop To change the text size open Control Panel and click Appearances and Personalization gt Display Then go to Change only the text size and set a text size that meets your needs Magnifier Your computer is equipped with the Microsoft Magnifier to help visually impaired people use the computer more comfortably Magnifier is a useful utility that enlarges part or all of your screen so that you can see the words and images better Magnifier is part of the Ease of Access Center To open Magnifier do the following e For Windows 7 Click the Start button click All Programs gt Accessories gt Ease of Access and then click Magnifier e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type Magnifier into the search field In the list of results click Magnifier For more information about how to use and configure Magnifier see the Windows Help and Support information system Note For touch screen computer models you also can zoom in and zoom out by using touch gestures instead of the keyboard See Zoom on page 48 Zoom You can use the zoom feature to enlarge or reduce the size of text pictures maps or other objects e From the keyboard Zoom in Press the Windows logo key the plus sign key to enlarge the size of text pictures
158. rLK key e Fn End Has the same function as the Insert key Using the touch pad Note Your computer might look slightly different from the illustrations in this topic Your computer is equipped with a touch pad J under the bottom edge of the keyboard To move the pointer H on the screen slide your fingertip over the touch pad in the direction in which you want the pointer to move The left and right bottom of the touch pad work as click buttons The functions correspond to those of the left and right mouse buttons on a conventional mouse Customizing the touch pad To customize the touch pad do the following 1 Go to Control Panel and click Hardware and Sound gt Mouse gt ThinkPad 2 Follow the instructions on the screen Using the ThinkPad Yoga 11e in different modes The ThinkPad Yoga 11e computer features different modes and provides some tablet features to help you work more flexibly and conveniently Chapter 2 Using your computer 21 This section contains the following topics Rotating the computer display on page 22 Notebook mode on page 22 Stand mode on page 23 Tablet mode on page 24 Tent mode on page 25 Using the tablet buttons on page 26 Using the multi touch screen on page 27 Rotating the computer display You can open the computer display of your ThinkPad Yoga 11e computer to any angle within a range of up to 360 degrees as shown in the following illustratio
159. re is enabled and the computer is connected to a LAN the network administrator can start the computer remotely from a management console using a remote network management program To enable or disable the Wake on LAN feature do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 61 2 Select Config gt Network The Network submenu is displayed 3 Select a corresponding option for the Wake on LAN feature 4 Press the F10 key to save and exit 72 User Guide Defining a Network Boot sequence When the computer wakes on LAN the computer boots from the device as specified on the Network Boot menu and then follow the boot order list on the Boot menu To define a Network Boot sequence do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 61 2 Select Startup gt Network Boot The boot device list is displayed 3 Select a boot device to make it as the top boot priority 4 Press the F10 key to save and exit Note You can press the F9 key to restore to the factory default settings Checking the requirements for flash updates A network administrator can update the programs on your computer from a management console if the following requirements are met e The computer must be started over LAN e The computer must be engaged in the PXE e Anetwork management program must be installed on the computer of the network administrator C
160. re than 13 cm or 5 inches e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to the computer Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between
161. reless LAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To replace the wireless LAN card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn the computer over 108 User Guide 3 Loosen the screws Ei and then remove the cover H 4 If a tool for removing connectors is included in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them 6 Remove the card Chapter 9 Replacing devices 109 7 Align the notched edge of the new wireless LAN card with the key in the slot Then carefully insert the card into the slot at an angle of about 20 degrees 110 User Guide 9 Connect the antenna cables to the new card Be sure to attach the gray cable to the connector marked MAIN on the card and attach the black cable to the connector marked AUX 10 Install the cover J and pivot it downwards EX Then tighten the screws E Pr 11 Turn the computer over again Connect the ac power adapter and all cables Replacing the coin cell battery Before you start print these instructions A Dancer
162. riate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer 3 Right click on the desktop and click Screen resolution Chapter 7 Troubleshooting problems 89 Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate N oO f e Problem Wrong characters are displayed on the screen Solution Ensure that you follow the correct procedure when installing the operating system or program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop function by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer Right click on the desktop and click Screen resolution Click the Monitor 2 icon Select Extend these displays for multiple displays Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the external monitor Set the screen resolution for the s
163. rious sound sources such as a headset attached The following table shows which functions of the audio devices attached to the connectors on your computer are supported Table 3 Audio feature list Connector Headset with a 3 5 mm Conventional headphone Conventional microphone 0 14 inch 4 pole plug Audio connector Headphone and Headphone function Not supported microphone functions supported supported To configure the microphone for optimal sound recording use the Dolby Advanced Audio v2 program To start the program go to Control Panel and click Hardware and Sound Then click the icon of the Dolby Advanced Audio v2 program Using the camera Your computer has an integrated camera You can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following Chapter 2 Using your computer 39 e For Windows 7 Start the Communications Utility program e For Windows 8 1 Click Camera from the Start screen When the camera is started the camera in use indicator turns on in green You also can use the camera with other programs that provide features such as photographing video capturing and video conferencing To use the camera with other programs start one of the programs and start the photographing video capturing or video conferencing function Then the camera starts automatically and the camera in use indicator turns on in green For more information about usi
164. rive to areas that do not contain data As soon as the shock sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns on the hard disk drive Lenovo QuickCast Windows 7 and Windows 8 1 The Lenovo QuickCast program enables you to share files videos pictures computer desktop and uniform resource locator URLs between two devices Lenovo QuickControl Windows 7 and Windows 8 1 The Lenovo QuickControl program enables you to control your computer remotely through your smartphone such as controlling the pointer entering text controlling movies and music and giving presentations Lenovo Solution Center Windows 7 and Windows 8 1 The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for optimal system performance Password Manager Windows 7 and Windows 8 1 The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites System Update Windows 7 and Windows 8 1 The System Update program enables you to keep the software on the computer up to date by downloading and installing software packages including ThinkVantage programs device drivers Unified Extensible Firmware Interface UEFI basic input output system BIOS updates and other third part
165. rmalen Locating the UltraConnect wireless antennas Locating wireless regulation notices Export classification notice Electronic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission ae statement European Union Compliance to 5 the Electromagnetic Compatibility Directive German Class B compliance statement Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase ware ae des 101 102 102 102 102 103 103 103 105 105 105 106 108 111 113 117 123 123 123 124 124 124 125 125 127 127 128 128 129 129 129 129 129 130 130 131 131 Lenovo product service information for Taiwan 2 2 ee ee ee ee 131 Eurasian compliance mark 131 Brazil regulatory notice 131 Mexico regulatory notice 131 Appendix B WEEE and en information 2 133 Important WEEE information Br 1383 Recycling information for China 133 Recycling information for Japan 133 Battery recycling information for Brazil 134 Battery recycling information for Taiwan 134 Battery recycling information for the European Union 135 Battery recycling information for the United States and Canada
166. rties e For Windows 8 1 Go to the desktop and move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt PC info Memory Double data rate 3 low voltage small outline dual in line memory modules DDR3 LV SODIMM The memory capacity varies depending on your computer model To view the memory information of your computer do the following e For Windows 7 Click Start right click Computer and then click Properties e For Windows 8 1 Go to the desktop and move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt PC info Battery To view the battery information of your computer do the following e For Windows 7 Start the Power Manager program and then click the Battery tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 13 e For Windows 8 1 Start the Lenovo Settings program and click Power For instructions on how to start the Lenovo Settings program see Accessing Lenovo programs on the Windows 8 1 operating system on page 15 Storage device e 2 5 inch form factor 7 mm height hard disk drive e 2 5 inch form factor 7 mm height solid state drive Chapter 1 Product overview 11 Display e Size 11 6 inches 294 64 mm e Resolution LCD Up to 1366x768 External monitor Up to 1920x1080 HDMI e Color display
167. rvisor e f you select User do the following a When a window for typing the new password opens type your new password in the Enter New Password field and press Enter b In the Confirm New Password field retype the password you just entered and press Enter e If you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter b Then set a master hard disk password When a message window prompts you to set the master hard disk password Press Enter to continue Type your new master hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit The next time you turn on your computer type the user or master hard disk password to start your computer and access the operating system 54 User Guide Changing or removing a hard disk password To change or remove the hard disk password do the following e If you are in User Master hard disk mode you can select either User HDP or Master HDP to change the password d
168. s any static electricity from your body Static electricity could damage the card To install a flash media card do the following 1 Locate the media card slot on your computer See Left side view on page 5 2 Ensure that the metal contacts of the card are facing down and pointing toward the media card slot 3 Press the card firmly into the media card slot If the plug and play feature is not enabled for the installed flash media card do the following to enable the feature 1 Go to Control Panel 40 User Guide 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen Removing a flash media card Attention e Before removing a card stop the card first Otherwise data on the card might get damaged or lost e Do not remove a card while the computer is in sleep mode or hibernation mode Otherwise the system might not respond when you try to resume operation To remove a flash media card do the following 1 Click the triangular icon in the Windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store
169. s included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and also can pose a safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Lithium coin cell battery notice nanoen Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information X User Guid
170. se the Password Manager program to protect the data stored on your computer For details see the help information system of the program e Before you dispose of the data on the hard disk drive or solid state drive be sure to read Notice on deleting data from your hard disk drive or solid state drive on page 56 Is getting connected in different locations a challenge e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features provided by the Access Connections program on the Windows 7 operating system or Location Awareness in the Lenovo Settings program on the Windows 8 1 operating system e To learn more about using the wireless features of your computer refer to Wireless connections on page 34 e To travel more confidently be sure to check the tips in Traveling with your computer on page 50 e Press F8 to enable or disable the wireless features Need to give presentations or attach an external monitor often e Ensure that you follow the procedure for Using an external monitor on page 36 e With the Extend desktop function you can display output on both the computer display and an external monitor have been using your computer for some time already and it is getting slower e Follow General tips for preventing problems on page 75 e You can diagnose problems yourself by using the preinstalled diagnostic software e Check
171. sk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press the Shift 1 key This moves the entry to the Boot priority order list e Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function A solid state drive problem Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data A software problem Problem An application does not run correctly Solution Ensure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following e The application is designed to operate with your operating system e Other applications run correctly on your computer e The necessary device drivers are installed e The application works when it is run on some other computer If an error message is displayed while you are using the application refer to the manua
172. splay output locations Your projector might have one or more audio input connectors To project sound you need to connect the audio connector on your computer to these connectors using an audio cable commercially available Using dual displays This section introduces the Duplicate and Extend desktop functions that enable you to display output on both the computer display and an external monitor Using the Duplicate or Extend desktop function With the Duplicate desktop function you can display the same output on both the computer display and an external display You also can display different desktop images on each monitor with the Extend desktop function You can use the Duplicate or Extend desktop function without changing any settings If the function does not work refer to the following topic on how to enable the Duplicate or Extend desktop function Enabling the Duplicate or Extend desktop function To enable the Duplicate or Extend desktop function do the following 1 Connect the external monitor to your computer then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press F7 then select Duplicate or Extend To change the resolution for each monitor do the following 1 Right click on the desktop and click Screen resolution Click the Monitor 1 icon which is for the primary display the computer display by default Set the resolution for the primary display Click the Monitor 2 icon
173. ss make a backup copy of all the data that you want to keep To create recovery media do the following Note Ensure that your computer is connected to ac power 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search 2 Type recovery in the Search field and click the Search button Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start Select the Copy the recovery partition from the PC to the recovery drive option Then click Next Important If you clear the Copy the recovery partition from the PC to the recovery drive option you will create recovery media without the recovery partition content You still can start the computer from the recovery media but you might be unable to recover your computer if the recovery partition on your computer is damaged Connect a proper USB drive then click Next 6 Click Create in the Recovery Drive window The creation of the recovery media starts 7 When the creation of the recovery media finishes do one of the following 8 e To keep the recovery partition on your computer click Finish e To delete the recovery partition on your computer click Delete the recovery partition Attention If you delete the recovery partition on your computer do keep the recovery media in a safe place The Windows recovery image will not be stored in your
174. stem of the program Power saving modes There are several power saving modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power 32 User Guide e Screen blank mode for Windows 7 only The computer display requires considerable battery power To turn off the power to the display and make the computer enter screen blank mode right click the battery gauge icon in the Windows notification area and then select Power off display e Sleep mode In sleep mode your work is saved to memory and then the hard disk drive or solid state drive and the computer display are turned off When your computer resumes to normal operation your work is restored within seconds To put your computer into sleep mode do the following For Windows 7 Click the Start menu shutdown option and then select Sleep For Windows 8 1 Move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Power gt Sleep e Hibernation mode By using this mode you can turn off your computer completely without saving files or exiting from any programs that are running When the computer enters hibernation mode all open programs folders and files are saved to the hard disk drive or solid state drive and then the computer turns off To put the computer into hibernation mode change your power plan settings by doing the follow
175. stops the microprocessor clock automatically when there are no computer activities Normally it is not necessary to change the setting Temporarily disable battery for servicing the computer After selecting this item the computer will be automatically powered off The computer is then ready to be serviced Note The battery will be automatically re enabled when the ac power adapter is reconnected to the computer Table 4 Config menu items continued Beep and Alarm Password Beep e Disabled Enable this option to have e Enabled a beep sound when the computer is waiting for a power on hard disk or supervisor password Different beeps will sound when the entered password matches or does not match the configured password Keyboard Beep e Disabled Enables or disables the e Enabled keyboard beep when unmanageable key combinations are pressed Date Time menu To change the date or time of your computer select the Date Time tab from the ThinkPad Setup menu Then do the following 1 Use the arrow keys to select System Date or System Time 2 Type a date or time Security menu To change the security settings of your computer select the Security tab from the ThinkPad Setup menu The following table lists the Security menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 5 S
176. t Enabled the F12 key e Enabled is recognized and the Boot Menu window is displayed Boot Order Lock e Disabled If you select Enabled the boot e Enabled priority order is locked for your future use Restart menu To exit the ThinkPad Setup program and restart the computer select Restart from the ThinkPad Setup menu The following submenu items are displayed e Exit Saving Changes Save the changes and restart the computer e Exit Discarding Changes Discard the changes and restart the computer e Load Setup Defaults Restore to the factory default settings Note Enable OS Optimized Defaults to meet Microsoft Windows 8 1 certification requirement When you change this setting some other settings are changed automatically such as CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention e Discard Changes Discard the changes e Save Changes Save the changes Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on The UEFI BIOS initializes the hardware components and loads the operating system and other programs You can update the UEFI BIOS by starting your computer from a flash update optical disc or a flash update program running in the Windows environment When you install a new program a device driver or hardware you might be informed to update the UEFI BIOS For instructions on how to update the UEFI BIOS go to http www lenovo com Think
177. t been displayed the message will be displayed when the computer resumes To return to normal operation when the message is displayed click OK Charging the battery It is recommended that you charge the battery when the battery power remaining is low For example e When you find that the percentage of the remaining power is low e When the power alarm alerts you If an ac outlet is convenient connect the ac power adapter to the computer and the ac outlet Depending on the battery size and the physical environment the battery will be fully charged in about three to six hours The battery status icon helps you identify that the battery is charging and that the battery is fully charged Note To maximize the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Managing the battery power To achieve the best balance between performance and power saving adjust your power plan settings To access power plan settings do the following e For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 13 e For Windows 8 1 Right click the battery status icon in the Windows notification area and click Power Options Then click Change plan settings next to your power plan For more information refer to the help information sy
178. t settings all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your computer to the factory default settings do the following 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 Inthe Remove everything and reinstall Windows section click Get started Then click Next to confirm the operation 3 Depending on your needs do one of the following e To perform a quick format click Just remove my files to start the process The process will take several minutes e To perform a complete format click Fully clean the drive to start the process The process will take several hours 4 Follow the instructions on the screen to reset your computer to the factory default settings Using the advanced startup options With the advanced startup options you can change the firmware settings of the computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Advanced startup section
179. t wireless antennas ThinkPad notebook computers feature an UltraConnect wireless antenna system built into the display for optimal reception which enables you to establish wireless communications wherever you are Note Your computer might look slightly different from the illustration in this topic Wireless LAN antenna main H Wireless LAN antenna auxiliary Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com UserManuals 128 User Guide Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the ThinkPad 11e and ThinkPad Yoga 11e computers machine types 20D9 and 20DA Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radia
180. te radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Numbe
181. ter can be started from the PXE server Note The Remote Initial Program Load RIPL or RPL function cannot be used with your computer Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature When the Wake on LAN feature is enabled many operations such as data transfer software updates and Flash updates of the UEFI BIOS can be done remotely without remote attendance The updating process can perform after normal working hours and on weekends so that the users are not interrupted during work and the LAN traffic is kept to a minimum It saves time and increases productivity Note If the computer is turned on through Wake on LAN the computer starts follow the Network Boot sequence Asset ID EEPROM The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components It also includes a number of blank fields where you can record information about the end users in your network Setting management features To enable a network administrator to remotely control your computer set the following system management features in the ThinkPad Setup program e Wake on LAN e Network Boot sequence e Flash update Note If a supervisor password has been set you will be required to enter the supervisor password when you start the ThinkPad Setup program Enabling or disabling the Wake on LAN feature When the Wake on LAN featu
182. the Windows 8 1 startup behavior to open either the desktop or the Start screen On the Windows 8 1 operating system you can set the computer to open either the desktop or the Start screen by default To set the default startup screen do the following Chapter 2 Using your computer 41 1 On the desktop move your pointer to the taskbar at the bottom of the screen and right click on the taskbar 2 Click Properties The Taskbar and Navigation properties window is displayed 3 On the Navigation tab locate the Start screen section and then do one of the following e To set the desktop as your default startup screen select When I sign in or close all apps on a screen go to the desktop instead of Start so a check is visible e To set the Start screen as your default startup screen remove the check from the When I sign in or close all apps on the screen go to desktop instead of Start checkbox 4 Click OK to save the setting How to use the battery power more effectively e To conserve power or to suspend operation without exiting programs or saving files see Power saving modes on page 32 e To achieve the best balance between performance and power saving change power plan settings Concerned about security or need to securely dispose of data stored on your hard disk drive or solid state drive e Study Chapter 4 Security on page 51 to find out how you can protect your computer from theft and unauthorized use e U
183. this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products vi User Guide Conditions that require immediate action Products can become dama
184. tion Copyright Lenovo 2014 123 about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Information about your computer and preinstalled software if any is available in the documentation that comes with your computer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems that comes with the operating system or program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identif
185. tton Press the Windows button to switch between the current workspace and the Start screen or press the Windows button to wake up the computer from sleep mode Eq Multi touch screen Your computer comes with a multi touch screen For more information see Using the multi touch screen on page 27 Right side view Note Your computer might look slightly different from the illustration in this topic Chapter 1 Product overview 3 Power button E Volume control buttons EJ USB 3 0 connector EJ HDMI connector Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown option on the Microsoft Windows 7 operating system For the Microsoft Windows 8 1 operating system move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Power gt Shut down If the computer stops responding and you cannot turn it off press and hold the power button for four seconds or more to reset the computer You also can program the power button so that you can turn off the computer or put the computer into sleep or hibernation mode by pressing the power button To achieve this do the following e For Windows 7 Start the Power Manager program and then click the Power Plan tab In the Events area select the action that you want the power button to perform For instructions on how to start the Power Manager program see Accessing
186. ur computer Register your computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 19 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software programs were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains informa
187. urface Disabling the built in batteries Before replacing any devices ensure that you have disabled the built in batteries by doing the following 1 Disconnect the ac power adapter and all cables from the computer Restart the computer Press F1 to enter ThinkPad Setup when the logo screen appears Select Config gt Power The submenu is displayed Select Disable Built in Battery a A O N Click Yes in the Setup Warning window Then the computer turns off and the built in batteries are disabled Wait for a few minutes to let the computer cool Note The built in batteries will be automatically enabled again when the ac power adapter is connected to the computer Copyright Lenovo 2014 105 Replacing the memory module Before you start print these instructions Increasing memory capacity is an effective way to make programs run faster To replace the memory module read the following prerequisites and then the instructions When replacing a memory module be sure to follow the precautions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the memory module To replace a m
188. user hard disk password in the Enter Current Password field and press Enter 3 Type the new password in the Enter New Password field and press Enter then retype the new password in the Confirm New Password field and press Enter 4 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice the user hard disk password is removed Tips for using the hard disk passwords e You can set the minimum length of a hard disk password through the Security menu e lf you set a hard disk password of over seven characters the hard disk drive or solid state drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive or solid state drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot access the drive e Record your password and store it in a safe place If you forget the user hard disk password or both user and master hard disk passwords Lenovo cannot reset your passwords or recover data from the hard disk drive or solid state drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive or solid state drive replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk se
189. uter and suggest how to enhance the computer security Lenovo ThinkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various program such as Lenovo Solution Center System Update and so on Message Center Plus Windows 7 The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention Power Manager Windows 7 The Power Manager program provides convenient flexible and complete power management for the computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media Windows 7 The Recovery Media program enables you to restore the contents of the hard disk drive or solid state drive to the factory default settings Rescue and Recovery Windows 7 The Rescue and Recovery program is a one button recovery and restore solution It includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Lenovo Cloud Storage Windows 8 1 The Lenovo Cloud Storage program enables you to upload and store your local files on a remote Lenovo server and enables you to view and download the stored files at any time Lenovo Companion Windows
190. ver use it to warm your body To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2014 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive or solid state drive do one of the following e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case make sure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in
191. view Status indicators i Locating important product information Machine type and model label FCC ID and IC Certification number information Genuine Microsoft label Features Specifications Lenovo programs Accessing Lenovo programs on tt Windewe 7 operating system Accessing Lenovo programs on mihe Windows 8 1 operating system Lenovo programs overview Chapter 2 Using your computer Registering your computer Special keys Using the touch pad Using the ThinkPad Yoga 11e in different mod s Rotating the computer display Notebook mode Copyright Lenovo 2014 xi xi xii xii xiii xiii OONN OW 13 15 15 19 19 19 21 21 22 22 Stand mode Tablet mode Tent mode Using the tablet buttons Using the multi touch screen Power management Using the ac power adapter Checking the battery status Charging the battery Managing the battery power Power saving modes Maximizing the battery life Connecting to the network Ethernet connections Wireless connections Presentations and multimedia Changing display settings Using an external monitor Using a projector Using dual displays Using audio features Using the camera Using a flash media card Installing a flash media card Removing a flash media card Frequently asked questions Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort Accessibility formation
192. wer cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides do
193. wer on password 4 lt x lt 12 and hard disk password If you set the supervisor password and specify a minimum length for passwords no one but you can change the length Power On Password e Disabled Refer to Power on e Enabled password on page 51 Hard Disk 1 Password e Disabled Refer to Hard disk e Enabled passwords on page 54 UEFI BIOS Update Option Flash BIOS Updating by e Disabled If you select Enabled End Users e Enabled all users can update the UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS Secure RollBack Prevention e Disabled If you select Disabled Enabled you can flash to an earlier Ae version of the UEFI BIOS If you select Enabled you cannot flash to an earlier version of the UEFI BIOS 66 User Guide Table 5 con 7 menu items continued Note This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled This item is set as Enabled by default when the OS Optimized Defaults is set as Enabled Memory Protection Execution Prevention e Disabled Some computer viruses e Enabled and worms cause memory buffers to overflow By selecting Enabled you can protect your computer against attacks by such viruses and worms If after choosing Enabled you find that a program does not run correctly select Disabled and reset the setting Virtualization Intel Virtualization e Disable
194. with the thin film transistor TFT technology e Brightness control e Integrated camera Power source ac power adapter e Sine wave input at 50 60 Hz e Input rating of the ac power adapter 100 240 V ac 50 60 Hz Keyboard e 6 row keyboard e Fn key e Touch pad Interface e One audio connector e One HDMI connector e One USB 3 0 connector e One Always on USB connector e One RJ45 Ethernet connector e One 4 in 1 digital media card reader slot Wireless features e Integrated wireless LAN e Integrated Bluetooth Features for ThinkPad Yoga 11e only e Accellerometer e Digital compass e Gyrometer e Multi touch screen e Proximity sensor e Windows button Specifications This topic lists the physical specifications for your computer 12 User Guide Dimensions e Width 300 mm 11 81 inches e Depth 216 mm 8 50 inches e Height ThinkPad 11e 22 30 mm 0 88 inch ThinkPad Yoga 11e 22 90 mm 0 90 inch Weight e ThinkPad 11e 1 49 kg 3 28 Ib e ThinkPad Yoga 11e 1 59 kg 3 50 Ib Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating From 5 0 C 41 F to 35 0 C 95 F Storage From 5 0 C 41 F to 43 0 C 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery the battery temperature must b
195. work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs You can find some of these options at http www lenovo com essentials Explore your options for docking solutions and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology Some technologies are already provided in your operating system Others can be purchased through vendors Users also can use the Ease of Access Center provided in the Windows operating system to configure their computers to suit their physical and cognitive needs The Ease of Access Center is a central location that you can use to configure the accessibility settings and programs available in the Microsoft Windows operating system To use the Ease of Access Center open Control Panel and click Ease of Access gt Ease of Access Center The following information provides ways to help users who have hearing vision and mobility limitations get the most out of their computer experience 46 User Guide On screen notification On screen notification helps hearing impaired people be aware of the status of t
196. y hardware problems See Diagnosing problems on page 81 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service 124 User Guide e Engineer
197. y programs Chapter 1 Product overview 17 18 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components To create a more comfortable condition for your use of the computer see Chapter 3 You and your computer on page 45 first This chapter contains the following topics e Registering your computer on page 19 e Special keys on page 19 e Using the touch pad on page 21 e Using the ThinkPad Yoga 11e in different modes on page 21 e Power management on page 31 e Connecting to the network on page 34 e Presentations and multimedia on page 36 e Using audio features on page 39 e Using the camera on page 39 e Using a flash media card on page 40 e Frequently asked questions on page 41 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem In addition some locations offer extended privileges and services to registered users When you register your computer with Lenovo you also will receive the following benefits e Quicker service when you call Lenovo for help e Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo com register Then follow the instructions on the screen Note If you are us
198. your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Copyright Lenovo 2014 xi Electrical current safety information Avice Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your co

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