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HP Pavilion 10-f005au

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1. ccccceceeeeeneeeeeeeeete tees eeeeaaaeeeeeeeaaaeeeeeeeaaaeeeeeseeeaeeeeeeeeiaeeeeeeneeaaes 34 Identifying low battery levels eee eeceeeeeeeeeee eee seeeeeeeeeeseeeeeeeeeseaeeeeeeeseeeaeeeeeeseeeaaeeeeeeeeaeeees 35 Resolving a low battery level ssicccccidsesnacccuediesstceneadiersncencdyseevazeretadeseesiuenaededieeacneeersesaaneds 35 Resolving a low battery level when external power is available 005 35 Resolving a low battery level when no power source is available 35 Resolving a low battery level when the computer cannot exit Hibernation 35 Running on extermal AC POWE escrir n cangedenlebueasagvevawans aeedexthen coeeees 36 Troubleshooting power problems cccceeeeeeeeeeeeeee teeta e eee eaeeaaaeaaaaaaeeaaeaaaecaecaeeeaeeeeetess 36 Shutting down turning off the COMPUTE eect eee eeeeee n Aa 37 E Mara YOUN COUOT n epee denne ae atin ee 38 Improving performante 2a s 2tencsaadaduanestsnsancdedeedes a a aaa E a a a a aa aa a aa 38 Using Disk Defragmenter seseeeeesseeesssrreeeeerrenarinnnessernnnaarnnnnddttuaaaaattenaaaatunaaaatennnadenaanaaaeena 38 Using Disk Cleah cren e acess a Sasa eeeeash es sdeveuessoyehooeuedaaasandeuetaeaooeaeees 38 Updating programs and drivers sssini anina aA ANAA AARAA AAAA 39 Cleaning your COMPpUtEr 00 eee eeeecceeeeeeette eee eeeeeaeeeeeeeaaaeeeeeeeeaaaeeeeeeeeaaaeeeeeeeeeaaaeeeeeseeaaeeeeeseeeaeeeeeeeenaaees 39 CIGANING procedure
2. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive e Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required e To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL or DVD R DL discs Do not use rewritable discs such as CDRW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive e f your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased Creating recovery media and backups 49
3. If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings see your power options From the Start screen type power select Power and sleep settings and then select Power and sleep from the list of applications 10 Chapter 2 Getting to know your computer Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the spacebar or the esc key 3 am Windows key Returns you to the Start screen from an open app or the T Windows desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions NOTE On select models the f5 action key turns the radiance backlight keyboard feature off or on Top 11 Bottom Component Description 1 Vent 1 Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Speakers 2 Produce sound Labels The labels are laser etched to the computer and provide information you may need when you troubleshoot system problems or t
4. Different power meter icons indicate whether the computer is running on battery or external power The icon also reveals a message if the battery has reached a low or critical battery level Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery power and the screen brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer screen brightness external devices connected to the computer and other factors Factory sealed battery To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in Help and Support To access battery information from the Start screen type support select the HP Support Assistant app and then select Battery and performance If Battery Check indicates that your battery should be replaced contact support Do not attempt to remove or replace the factory sealed battery Removing or replacing the battery could affect your warranty coverage If the battery is no longer holding a charge contact support When a battery has reached the end
5. Everyone wants a fast computer and you can drastically improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup Also as your computer gets older you might consider installing larger drives and adding more memory Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently 9 Ef NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 From the Start screen type disk 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup se
6. Configuring a wireless router For help in configuring a wireless router see the information provided by your router manufacturer or your ISP A NOTE Itis recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN e Use a firewall 16 Chapter 3 Connecting to a network A firewall checks information and requests that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information from the Start scre
7. Visit the HP Apps Store The HP Apps Store offers a wide choice of popular games entertainment and music apps productivity apps and apps exclusive to HP that you can download to the Start screen The selection is updated regularly and includes regional content and country specific offers Be sure to check the HP Apps Store frequently for new and updated features 544 4 IMPORTANT You must be connected to the Internet to access the HP Apps Store To view and download an app 1 From the Start screen select the Store app Select HP Picks to view all the available apps Select the app you want to download and then follow the on screen instructions When the download is complete the app appears on the All apps screen Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 14 Take a minute to browse the printed Windows Basics guide to explore the new Windows features Become familiar with the computer hardware and software For more information see Getting to know your computer on page 5 and Enjoying entertainment features on page 19 Update or purchase antivirus software See Using antivirus software on page 44 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up rest
8. and then briefly press the second key of the combination Using the keyboard and mouse 31 6 Managing power Your computer can operate on either battery power or external power When the computer is running on battery power only and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation Initiating Sleep and Hibernation Microsoft Windows has two power saving states Sleep and Hibernation e Sleep tThe Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Manually initiating and exiting Sleep on page 33 e Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down NOTE You can manually initiate Hibernation See Manually initiating and exiting Sleep on page 33 and Manually initiating and exiting Hibernation select models only on page 33 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functio
9. 5 WLAN antennas 1 Sends and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide from the Start screen type support and then select the HP Support Assistant app Chapter 2 Getting to know your computer Top TouchPad OG eO Component Description 1 TouchPad zone Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Edge swipes on page 28 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Top Buttons Component Description Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information
10. The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer 36 Chapter6 Managing power e If the power lights turn on the AC adapter is working properly e Ifthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure e __If the connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information about obtaining a replacement AC power adapter Shutting down turning off the computer Z CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a USB or video port When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button the recommended
11. a circular motion to aid in removing dirt and debris Cleaning the TouchPad keyboard or mouse Z WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface CAUTION To prevent damage to internal components do not allow liquids to drip between the keys e To clean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prepare the computer for traveling or shipping o Back up your information to an external drive o Remove all discs and all external media cards such as memory cards from the computer o Turn off and then disconnect all external devices Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage CAUTION Avoid exposing a drive to magnetic fields Security devices with magnet
12. can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it revealed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer e If you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not revealed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 Tostart Setup Utility BIOS turn on or restart the computer quickly press esc and then press 10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses a
13. change the audio settings on your computer follow these steps 1 From the Start screen type control panel and then select Control Panel 2 Select Hardware and Sound and then select Sound Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network Some computers also have a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV EEEN i IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions Connecting video devices by using an HDMI cable A NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI d a 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states Chapter 4 Enjoying entertainment features e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and the
14. drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows System Recovery and Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails If you have not already created recovery media see Creating HP Recovery media on page 49 To use the Factory Reset option you must use HP Recovery media If you have not already created recovery media see Creating HP Recovery media on page 49 If the HP Recovery media does not work you can obtain recovery media for your system from support See the Worldwide Telephone Numbers booklet included with the computer You can also find contact information from the HP website Go to http www hp com support select your country or region and follow the on screen instructions 594 4 IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Usi
15. long as you hold down the key i f4 Switches the screen image between display devices connected to the system For IDI example if a monitor is connected to the computer repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor f5 On select models turns the radiance backlight keyboard feature off or on y EEE NOTE To conserve battery power turn off this feature Chapter 5 Navigating the screen Icon Key Description a 11 Mutes or restores speaker sound f9 Decreases speaker volume incrementally as long as you hold down the key f10 Increases speaker volume incrementally as long as you hold down the key rr f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD gt il i7 Begins pauses or resumes playback of an audio CD a DVD or a BD f8 Plays the next track of an audio CD or the next section of a DVD or a BD H M2 Suspends the computer s wireless signal Using Windows shortcut keys Windows provides shortcuts so that you can perform actions quickly Press the Windows key alone or in combination with a specific key to perform a designated action For commonly used shortcuts use the Windows Basics guide Using the hot keys A hot key is a combination of the fn key and the esc key or the spacebar To use a hot key A Briefly press the fn key
16. of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information from the Start screen type support select the HP Support Assistant app and then select Battery and performance HP Support Assistant provides the following tools and information about the battery e Battery test e Information about battery types specifications life cycles and capacity Conserving battery power Tips for conserving battery power and maximizing battery life 34 Chapter6 Managing power e Lower the brightness on the display e Select the Power saver setting in Power Options e Remove auser replaceable battery from the computer if it will not be used or charged for more than 2 weeks e Turn off wireless devices when you are not using them e _ Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e Before you leave your work initiate Sleep or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following
17. party software updates 0 0 eeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeseeeeaaeeees 44 Securing your Wireless NEtWOMk cccccsccccccseseeececeeesecceceesenedeceeseuencecerensuedeceesequeedeetesseeeceeeaseeceneaseeeeds 45 Backing up your software applications and information ceeceeeceeceeceeeeceeeeeeeeeeeeeeeeeeteeetetees 45 Using an optional security Cable OCK 0 ecccecceceeeeeeeeeeeeneeeeeeeeeeeaaeeeeeeeeaaaaeeeeeeeeeaeeeeeseeeiaaeeeeeeennaaees 45 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI cc ccccccssssseeeesessseeeeeesssseseeeeessaees 46 Starting Setup Utility BIOS oo ee cece eee eee ee eee tea ae ee eee tea ae eee ee eaaaaeeeeeeeaaaeeeeeeeaaeeeeseeaeeeeeseeaees 46 Updating the BIOS sessccctvceciiiee ds aleeiiee ss videbenee daraanan iNe EE ALET ENEAN ETELE E RAEAN ETE OEA E 46 Determining the BIOS version watscisc cxstacerues xetbudeesscsbncudeceeedaussacceudastasaaducdaeseesianeeaideninandecens 46 vii Downloading a BIOS Update i ceeceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseceeeeeeeeeeseseeaeeeeeeeneeeaaaeees 47 Using HP PC Hardware Diagnostics UEFI ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeseeeeaaaeeeeeseeeaaaeees 47 Downloading HP PC Hardware Diagnostics UEFI to a USB device eee 48 10 Backingup restoring and NECOVGMIIG sais Note ues eacieiieate ei arte dante ereteinbianiccns aN 49 Creating recovery Media ANd backups ccceceeeee
18. procedure is to use the Windows Shut down command EA NOTE Ifthe computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button 1 2 Save your work and close all open programs From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Click Settings click the Power icon and then click Shut down Right click the Start button in the lower left corner of the screen select Shut down and then select Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press cirlt alt delete click the Power icon and then select Shut Down Press and hold the power button for at least 5 seconds Disconnect the computer from external power On models with a user replaceable battery remove the battery Shutting down turning off the computer 37 38 7 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Improving performance
19. quick motion up down left or right Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Swipe your finger gently from the right edge to reveal the charms 28 Chapter5 Navigating the screen Left edge swipe The left edge swipe accesses your recently opened apps so that you can switch between them quickly e Swipe your finger gently from the left edge of the TouchPad Top edge swipe The top edge swipe displays app command options that allow you to customize apps ae 4 IMPORTANT When an app is active the top edge gesture varies depending on the app e Gently swipe your gently from the top edge to reveal the app command options Using the TouchPad and gestures 29 Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions Q TIP The Windows key on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop Pressing the Windows key again will return you to the previous screen Ef NOTE Depending on the country or region your keyboard may have different keys and keyboard functi
20. risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 8 Memory card reader Reads optional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card it until it pops out Left side 7 8 Display Component Description 1 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 Internal microphone 1 Records sound 3 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video To use the webcam from the Start screen type camera and then select Camera from the list of applications 4 Webcam light On The webcam is in use
21. separately to create recovery discs or you can obtain recovery discs for your computer from support See the Worldwide Telephone Numbers booklet included with the computer You can also find contact information from the HP website Go to http www hp com support select your country or region and follow the on screen instructions If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e The creation process can take up to an hour or more Do not interrupt the creation process e f necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 44 i IMPORTANT For tablets connect to the keyboard dock before beginning these steps select models only 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Recovery Media Creation and then follow the on screen instructions If you ever need to recover the system see Recovering using HP Recovery Manager on page 51 Restore and recovery There are several options for recovering your sy
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23. IOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If no instructions are revealed follow these steps 1 From the Start screen type file and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example f ename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions EA NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostic
24. S 1 Start Setup Utility BIOS see Starting Setup Utility BIOS on page 46 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter 4 Select Yes 46 Chapter9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Downloading a BIOS update A CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen type hp support assistant and then select the HP Support Assistant app Click Updates and tune ups and then click Check for HP updates now Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your B
25. Y User Guide The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein AMD is a trademark of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of the Microsoft group of companies First Edition April 2014 Document Part Number 758966 001 Copyright 2014 Hewlett Packard Development Company L P Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality Go to http Awww microsoft com for details To obtain the latest information in this guide contact support For U S support go to http www hp com go contactHP For worldwide support go to http Awelcome hp com country us en wwcontact_us html Software terms By install
26. arches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start screen type disk and then select Uninstall apps to free up disk space 2 Follow the on screen instructions Chapter 7 Maintaining your computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Cleaning your computer Use the following products to safely clean your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration for example disposable wipes which come in a variety of brands e _ Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes Z CAUTION Avoid strong cleaning sol
27. ation about connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external AC power e The battery begins to charge e The screen brightness increases e The power meter icon on the Windows desktop changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The screen brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e
28. behavior occurs e The battery light select models only indicates a low or critical battery level e The power meter icon on the Windows desktop shows a low or critical battery notification 4 NOTE For additional information about the power meter see Using the power meter and power settings on page 34 The computer takes the following actions for a critical battery level e If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Running on battery power 35 Running on external AC power For inform
29. date the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 16 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 49 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 5 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key ua D 4 R
30. e using 43 Index 55 J jacks audio out headphone audio in microphone 6 20 network 6 RJ 45 network 6 K keyboard backlight action key identifying 30 keyboard hot keys identifying 31 keys action 11 esc 11 fn 11 Windows 11 L labels Bluetooth 13 regulatory 13 serialnumber 12 service 12 wireless certification 13 WLAN 13 LAN connecting 18 lights AC adapter 6 low battery level 35 M maintenance Disk Cleanup 38 Disk Defragmenter 38 memory card reader identifying 7 20 memory card identifying 7 microphone connecting 21 minimized image creating 51 minimized image recovery 51 mouse external setting preferences 24 N network jack identifying 6 O operating environment 53 original system recovery 51 56 Index P passwords Setup Utility BIOS 43 Windows 43 ports charging powered 6 HDMI 6 20 22 USB 2 0 6 20 USB 3 0 6 power battery 34 power button identifying 10 power connector identifying 6 product name and number computer 12 public WLAN connection 17 R recovery discs 49 52 HP Recovery Manager 51 media 52 options 50 starting 51 supported discs 49 system 51 USB flash drive 52 using HP Recovery media 50 recovery media creating 49 creating using HP Recovery Manager 50 recovery partition removing 52 regulatory information regulatory label 13 wireless certification labels 13 restore Windows File History 50 RJ 45 network jack identifying 6 rotating TouchPad g
31. e rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 V dc 2 1 A 40 W Ommo DC plug of external HP power supply A NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Input power 53 12 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic compone
32. eeeeeeeeeeeeeeeeeaaeeeeseeeaaeeeeseeeaaeeeeeseeaaaeeeeseenaeeeeeneaaes 49 Creating HP Recovery media 0 ee cece eeeeeenneeeeeeeeeaaeeeeseeeeaaeeeeeseeeaeeeeeeeeenaaeeeeeseeeeaaas 49 Restore and FECOVENY sisicsecesisescseeeciedencsedel bs nE SA EE EEEE PAET SETENE SANTEE EEA EEA EEEE E S 50 Recovering using HP Recovery Manager ccccceccceceeeeeeneeeeeseeeeeeeeseneaeeeeeeeeeaeeeeseeeaaees 51 What you need to KNOW 10 eeceeceeeeeeeeeeeeeseeeeeeeeeeeneeeeeeeseneeeeeeeseeeeeeeeeeeeenaeeeees 51 Using the HP Recovery partition select models Only eeeessseeeeeeeeeeeeneaes 51 Using HP Recovery media to recover cceeccceeeeeeceeeeeeeeeenaeeeeeeeeenaeeeeeeeeeaaas 52 Changing the computer boot order o oo eee eeceeeeeee eee eeeeeteeeeeeeeeeeaaaeeeeeeeeeeeeaaes 52 Removing the HP Recovery partition cee ccceeeeeeeeeeeeeeeeeneeeeeeeaaaeeeeeeeaaeeeeseeiaaeeeeeeenaaees 52 files lo e ls ee A ire eater rereterrrrsrers EEA A E T E TE erence ret ert erry rereny str rrty riety 53 Input power sisieun aaa aa a a aa A a a aa a aa a aaa 53 Operating environment sessirnir e EEEE A E EEEE A R E 53 Me PEGI OS CAN DeNiro N 54 VIVA EE E NEE EA E A A E EE E E E E 55 viii 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after you set up your computer fun things to do with your computer and where to find additional HP resources
33. eledeaidencadisveceabev tea a ia aa 1 Best practice Sinist esera aara aAa Waa EA a AEE a a a E a a a a 1 FUMES 1O GO reeareiiei raria nae ace EAEE ee AEAEE EA EEEE eee eet ee tea 2 More HP reSOUICES eccrreriieci ranir EE EEE REEE EE ERATE E EE AEE 3 2 Getting to KNOW YOUR COMDU ET sain ucachnnasinied ddini n idan e Aa EAEAN AREK AEEA 5 Finding your hardware and software information cccceceeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeaaeeeeeteeeneaeeees 5 Locating Nard Wares sresssonssio naa EAA 5 Locating SOPtWALE ee ee ceeee eee eetee cece eeeneeeeeeesaeeeeeeseeaeeeeeesaeeeeeeeseeaeeeeeseeeeeeeeeseeneeeeeseeeneeess 5 ROD SIUE roses Soe os vs tess occas tds E E teestdeaanedeesddaaanneeeuddaaanedenits 6 LOR SIDS saruri REEE A cll adedneuecdededicietaladeli ccstadehedcfeatednazectuuonauccesscaunceessuednazeddts 6 TES PIa er pe rege ee eee ee mee eee pee 8 TOD iaeano aaandaapated ccaseccedanandccnadanadnalennde hactadesdanedeadcdecda baad tnnnddneaadesetasacebeeuauasanuiadetecnadaaeesa 9 TouchPad wieteecasci deceit ca walled iis saree aieeneslede cade snsjetieceviens wali EENEN EEA ENE ENEA EEEE Y 9 BULONG n E A E EE AT 10 KOS orae E ede 11 BOTON sanaan a R esaadeaceasabadvatens 12 E e GIS NET T TAE E A EE S E E E A E E EE EE E 12 3S Connecting 16 a NGIWOM iisicsncniriannsiieniniien ncn ANa 14 Connecting to a wireless MtWOMK ccc cccccccccessesccceeeteeececdeesssccccenenseecdenetsnececnettsenectenessesseeeetenetedeeneneceess 14 Using
34. emove the key and keep it in a safe place Securing your wireless network 45 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 2I Ef NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be revealed by pressing fn esc if you are already in Windows or by using Setup Utility BIO
35. en type help and then select Help and Support Connecting to a WLAN To connect to the WLAN follow these steps A 2 6 Be sure that the WLAN device is on Press the wireless button to turn wireless on and off From the Start screen point to the far right upper or lower corner of the screen to display the charms Select Settings and then click the network status icon Select your WLAN from the list Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click Sign in to complete the connection A NOTE If no WLANs are listed you may be out of range of a wireless router or access point A NOTE If you do not see the WLAN you want to connect to from the Windows desktop right click the network status icon and then select Open Network and Sharing Center Click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection Follow the on screen instructions to complete the connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection EA NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or st
36. er exits Hibernation the power lights turn on and your work returns to the screen NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 2 3 4 From the Start screen type power options then select Power options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended A NOTE Ifyou need to create a user account password or change your current user account 5 password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 Click Save changes Initiating Sleep and Hibernation 33 Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To reveal the percentage of remaining battery charge and the current power plan on the Windows desktop point over the power meter icon e Touse Power Options click the power meter icon and select an item from the list From the Start screen you can also type power options and then select Power Options
37. esture 27 S scrolling TouchPad gesture 26 security cable lock installing 45 security cable slot identifying 6 security wireless 16 serial number 12 serial number computer 12 service labels locating 12 setting password protection on wakeup 33 setup of WLAN 16 Setup Utility BIOS passwords 43 shipping the computer 40 shutdown 37 Sleep exiting 33 initiating 33 slots memory card reader 7 20 security cable 6 software Disk Cleanup 38 Disk Defragmenter 38 software updates installing 44 speakers connecting 21 identifying 12 supported discs recovery 49 system recovery 51 system restore point creating 49 T testing an AC adapter 36 testing audio features 21 TouchPad buttons 9 TouchPad gestures 2 finger pinch zoom 26 rotating 27 scrolling 26 TouchPad zone identifying 9 traveling with the computer 13 40 turning off the computer 37 U unresponsive system 37 USB 2 0 ports identifying 6 20 USB 3 0 ports identifying 6 using external AC power 36 using passwords 42 V vents identifying 12 video 22 Ww webcam identifying 8 19 using 20 webcam light identifying 8 19 Windows File History 50 restoring files 50 system restore point 49 Windows key identifying 11 Windows passwords 43 Wireless Assistant software 14 wireless button 14 wireless certification label 13 wireless controls button 14 operating system 14 Wireless Assistant software 14 wireless network WLAN connect
38. evice 14 17 Bluetooth label 13 boot order changing HP Recovery Manager 52 bottom 13 buttons left TouchPad 9 power 10 right TouchPad 9 C caring for your computer 39 cleaning your computer 39 components bottom 12 display 8 left side 6 right side 6 top 9 connecting to a WLAN 17 connector power 6 corporate WLAN connection 17 critical battery level 35 critical security updates installing 44 D deleted files restoring 50 Disk Cleanup software 38 Disk Defragmenter software 38 E electrostatic discharge 54 esc key identifying 11 external AC power using 36 F firewall software 44 fn key identifying 11 31 Fun things todo 2 H HDMI configuring audio 23 HDMI port connecting 22 identifying 6 20 headphones and microphones connecting 21 headphones connecting 21 Hibernation exiting 33 initiated during critical battery level 35 initiating 33 high definition devices connecting 22 hot keys description 31 using 31 HP and third party software updates installing 44 HP PC Hardware Diagnostics UEFI downloading 48 using 48 HP Recovery Manager correcting boot problems 52 starting 51 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 51 removing 52 l input power 53 installing critical security updates 44 optional security cable lock 45 internal display switch identifying 8 internal microphones identifying 8 19 Internet connection setup 16 Internet security softwar
39. ewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Microsoft Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 39 Installing critical security updates Z CAUTION Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert You can choose whether updates are installed automatically To change the settings from the Start screen type c and then select Control Panel Select System and Security select Windows Update select Change settings and then follow the on screen instructions Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At this location you can also register to receive automatic update notifications when they become available 44 Chapter 8 Securing your computer and information If you have installed third party software after you purchased your computer regularly up
40. external device e Extend View the screen image extended across both the computer and the external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes NOTE For best results especially if you choose the Extend option adjust the screen resolution of the external device as follows From the Start screen type control panel and then select Control Panel Select Appearance and Personalization Under Display select Adjust screen resolution Setting up HDMI audio HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 On the Playback tab select the name of the digital output device 3 Click Set Default and then click OK To return the audio stream to the computer speakers 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers 3 Click Set Default and then click OK Using video 23 5 Navigating the screen You can navigate the computer screen in the following ways e Touch gestures e Keyboard and mouse Touch gesture
41. he Windows desktop open File Explorer 2 From This PC click a folder with content you want to share Select Share from the navigation bar at the top of the window and then click Specific people 3 Type a name in the File Sharing box and then click Add 4 Click Share and then follow the on screen instructions To share drives on the same network 1 From the Windows desktop right click the network status icon in the notification area at the far right of the taskbar 2 Select Open Network and Sharing Center 3 Under View your active networks select an active network Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point EA NOTE The terms wireless routerand wireless access pointare often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or softwa
42. ic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives e Ifyou plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE e Ifthe computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply aboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on e Ifyou are traveling internationally follow these suggestions 40 Chapter 7 Maintaining your computer Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances Traveling with or shipping your com
43. ician To get support in your language go to e Email support http welcome hp com country us en wwcontact_us html e Support telephone numbers e HP service center locations Safety amp Comfort Guide e Proper workstation setup To access this guide e Guidelines for posture and work habits that increase your comfort and decrease your risk of injury 1 From the Start screen type support and then select the HP Support Assistant app e Electrical and mechanical safety information 2 Select My computer and then select User guides or Go to http www hp com ergo Regulatory Safety and Environmental Notices e Important regulatory notices including proper battery disposal i information To access this guide A From the Start screen type support and then select the HP Support Assistant app Limited Warranty e Specific warranty information about this computer To access this guide 1 From the Start screen type support and then select the HP Support Assistant app 2 Select My computer and then select Warranty and services or Go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format y
44. ing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a full refund subject to the refund policy of your seller For any further information or to request a full refund of the price of the computer please contact your seller Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents Merc gi gel Pepeeeerp epee meer N E AOE rece AE A AEA eee mene rere errr MCT tear Tranter er on Core 1 Visit the HP APPS SlOMe onioni denen ede lat ncuannetustaunaacen daca tes deeayehaz
45. ing 17 corporate WLAN connection 17 equipment needed 16 functional range 17 public WLAN connection 17 security 16 using 15 wireless network securing 45 WLAN antennas identifying 8 WLAN device 13 15 WLAN label 13 Index 57
46. ision audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 8 D Memory card reader Reads optional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card it until it pops out Using the webcam The computer has an integrated webcam that records video and captures photographs Some models may allow you to video conference and chat online using streaming video A To start the webcam from the Start screen type camera and then select Camera from the list of applications For details about using the webcam go to Help and Support From the Start screen type help and then select Help and Support 20 Chapter4 En
47. joying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones Multimedia features Here are some of the entertainment features on your computer Bo Component Description 1 Internal microphone 1 Records sound 2 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video From the Start screen type camera and then select Camera from the list of applications 3 Webcam light On The webcam is in use Multimedia features 19 Component 4 HDMI port Description Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 5 6 USB 3 port USB 2 0 port Each USB 3 0 port connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub Each USB 2 0 port connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 7 Audio out headphone Audio in microphone jack D gt Connects optional powered stereo speakers headphones earbuds a headset or a telev
48. joying entertainment features Using audio On your computer you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio out headphone jack on your computer or on a docking station To connect wire ess speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Setting up HDMI audio on page 23 Before connecting speakers lower the volume setting Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones to your computer follow the device manufacturer s instructions N WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record sound in a set
49. left corner of the screen Finding your hardware and software information 5 6 Right side m Component Description Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Left side 900 0 0 0 0060000 Component Description 1 Power connector Connects an AC adapter 2 AC adapter light e White The AC adapter is connected and the battery is charging e Amber The battery is charged 3 HOMI HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 4 T RJ 45 network jack Connects a network cable 5 USB 3 0 port Each USB 3 0 port connects an optional USB device such as as a keyboard mouse external drive printer scanner or USB hub 6 oie USB 2 0 port Each USB 2 0 port connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 7 Audio out headphone Audio in Connects optional powered stereo speakers headphones microphone jack earbuds a headset or a television audio cable Also om Chapter 2 Getting to know your computer Component Description connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the
50. lick Download and then select Run 48 Chapter9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI 10 Backing up restoring and recovering This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system Creating recovery media and backups 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 49 2 Use the Windows tools to create system restore points and create backups of personal information For more information and steps see Help and Support From the Start screen type help and then select Help and Support
51. may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords from the Start screen type ho support assistant and then select the HP Support Assistant app 42 Chapter 8 Securing your computer and information Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Must be entered each time you access Setup Utility BIOS e If you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password
52. nality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card z NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation 32 Chapter6 Managing power Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways Close the display From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Click Settings click the Power icon and then click Sleep To exit Sleep Briefly press the power button If the display is closed open the display Press a key on the keyboard Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and your work returns to the screen A NOTE Ifyou have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Manually initiating and exiting Hibernation select models only You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 From the Start screen type power options then select Power options 2 Inthe left pane click Choose what the power button does 3 Click Change Settings that are currently unavailable 4 In the When I press the power button area select Hibernate 5 Click Save changes When the comput
53. nd other security risks security software must be kept up to date It is strongly recommended that you upgrade Using Internet security software 43 the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer For more information about computer viruses from the Start screen type hp support assistant and then select the HP Support Assistant app Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e __Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a fir
54. ng the HP Recovery partition select models only The HP Recovery partition select models only allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition Restore and recovery 51 44 i IMPORTANT For tablets connect to the keyboard dock before beginning these steps select models only il 3 4 Press f11 while the computer boots or Press and hold f11 as you press the power button Choose your keyboard layout Select Troubleshoot from the boot options menu Select Recovery Manager and then follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 2 3 If possible back up all personal files Insert the HP Recovery media that you created and then restart the computer EA NOTE Ifthe computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 52 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot o
55. nts To prevent damage to the computer damage to a drive or loss of information observe these precautions e f removal or installation instructions direct you to unplug the computer first be sure that it is properly grounded and then remove the cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e Ifyou remove a component place it in an electrostatic safe container 54 Chapter 12 Electrostatic Discharge Index Symbols Numerics 2 finger pinch zoom TouchPad gesture 26 A AC adapter 6 AC adapter testing 36 action keys decrease screen brightness 30 Help and Support 30 identifying 11 increase screen brightness 30 next track or section 31 play pause resume 31 previous track or section 31 radiance backlight keyboard 30 switch screen image 30 volume down 31 volume mute 31 volume up 31 wireless 31 antivirus software using 44 audio features testing 21 audio out headphone audio in microphone jack 6 20 B backing up software and information 45 backups 49 battery discharging 34 low battery levels 35 battery information finding 34 battery power 34 BIOS determining version 46 downloading an update 47 updating 46 Bluetooth d
56. ons than those discussed in this section Using the keys You can quickly access information or perform functions by using certain keys and key combinations Using the action keys 30 An action key performs an assigned function The icon on each of the f1 through f4 keys the f5 key select models only and the f6 through f12 keys illustrates the assigned function for that key To use an action key function press and hold the key CAUTION Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI on page 46 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen After you have disabled the action key feature you can still perform each function by pressing the fn key in combination with the appropriate action key Icon Key Description f1 Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support m 2 Decreases the screen brightness incrementally as long as you hold down the key i i3 Increases the screen brightness incrementally as
57. oring and recovering on page 49 Visit the HP Apps Store 1 Fun things to do e You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console For more information see Connecting video devices by using an HDMI cable on page 22 e You know that you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 21 e Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text See Using the TouchPad and gestures on page 24 2 Chapter 1 Starting right More HP resources You have already used Setup nstructions to turn on the computer and locate this guide To locate resources that provide product details how to information and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Windows Basics guide e Overview of using Windows Help and Support e Abroad range of how to information and troubleshooting tips To access Help and Support from the Start screen type help and then from the Search window select Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Worldwide support e Online chat with an HP techn
58. ou may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA More HP resources 3 Resource Contents e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html 4 Chapter 1 Starting right 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type control panel and then select Control Panel 2 Select System and Security select System and then click Device Manager in the left column A list displays all the devices installed on your computer To find out information about system hardware components and the system BIOS version number press fn esc Locating software To find out what software is installed on your computer A From the Start screen click the down arrow in the lower
59. puter 41 8 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code 444 i IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You
60. ravel internationally with the computer IMPORTANT All laser etched labels described in this section will be located on the bottom of your computer e Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support Your service label will resemble the example shown below 12 Chapter 2 Getting to know your computer ada Serial XXXXXXXX MDU UWO U UNEN O MENTE i Product XXKXXXXX ABUT OO OA OE OA A AA AA A EN Warranty lyly0y a Component 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model number select models only e Regulatory label s Provide s regulatory information about the computer e Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use Labels 13 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio
61. rder which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 2 3 4 Insert the HP Recovery media you created Restart the computer quickly press esc and then press f9 for boot options Select the optical drive or USB flash drive you want to boot from Follow the on screen instructions Removing the HP Recovery partition 52 HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space 444 i IMPORTANT After you remove the HP Recovery partition you can no longer use the Windows Refresh option the Windows option to remove everything and reinstall Windows or the HP Recovery Manager option So before you remove the Recovery partition create HP Recovery media see Creating HP Recovery media on page 49 Follow these steps to remove the HP Recovery partition 1 2 Chapter From the Start screen type recovery and then select HP Recovery Manager Select Remove Recovery Partition and then follow the on screen instructions 10 Backing up restoring and recovering 11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must b
62. re To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service Connecting to a wireless network 15 NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 A NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP
63. ructural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wireless network 17 Connecting to a wired network Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router EA NOTE Ifthe network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer ji Ea ha o 18 Chapter 3 Connecting to a network 4 En
64. s can be used on your computer TouchPad A NOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Review the Windows Basics guide included with your computer The guide provides information about common tasks using the TouchPad or the keyboard Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks Using the TouchPad and gestures The TouchPad allows you to navigate the computer screen and control the pointer by using simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options You can also view demonstrations of TouchPad gestures From the Start screen type control panel select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse X TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse NOTE TouchPad gestures are not supported in all apps 24 Chapter5 Navigating the screen Tapping To make an on screen selection use the tap function on the TouchPad e __ Point to an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it Using the TouchPad and gestures 25 Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers sligh
65. s ernia aeei nE E E E 39 Cleaning the display All in Ones or Notebooks ccceeeeeeeneeneeeeeeeeeeeenaes 39 Cleaning the sides OF COVER eeeeeeeeceeeeenneeeeeeeeeaeeeeeeeaeeeeeeeeaaeeeeeeeiaaeeeeeeeaaes 40 Cleaning the TouchPad keyboard Of MOUSE cceeceeeeeeeeeeeeeeeeeenteeteeteeenaaees 40 Traveling with or shipping your COMPUTED 0 eee eeeeeeee ee tee cece eeene aAA AEREA KAKEAN A AAAA 40 3 SScuning your computer and ITORMATION sacs lt dees siscocscceh sessed Sdaubatoecdscessviccedssuehpeoieecaecbelide Gidstaibocdnta aaia 42 USING passwords opierania re E TE E EE E 42 Setting Windows passwordS ceeeteeeeeeeetee eee eeeeeeeeeeeeeaaaeeeeeeeaaaeeeeseeeaeeeeeeeeenaeeeeseeeaaes 43 Setting Setup Utility BIOS passwords ssssssssseessrrnenssssnnananaresnnnnnernnnnnnanannennnnddnnnannnaaanne 43 Using Internet security SOMWANC ssiscrorrrssivrenis iestr rouer nr ENEE EEANN EAE AEEA EEEE EAE AEEA Ea 43 Using antivirus software 0 eee eee ce center ee eeeee eee eeeeeeeaaeeeseeeeaeeeeseeeaaeeeeeseeaeeeeseeecaeeeeesenaaes 44 Using firewall SOMW ANC sosen a da adaeg cies uebagl eedads aad enceush sacduyensshsaceeped inate eedenscaes 44 Installing software Updates ist cc cece ecadeeelltaeedvecelecantiedecdeandueetoatans eeecoautaneeedheddnieecetacheereceslapedieanadies 44 Installing critical security updates 200 eee eee ceeeeeee eee eeeeeeeee eee eteeeeeeeeeeeseeeeaeeeeeeseeeaaeeeees 44 Installing HP and third
66. s is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs Using HP PC Hardware Diagnostics UEFI 47 outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components To start HP PC Hardware Diagnostics UEFI 1 Turn on or restart the computer quickly press esc and then press f2 The BIOS searches three places for the diagnostic tools in the following order a Connected USB drive A NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 48 b Hard drive c BIOS 2 When the diagnostic tool opens click the type of diagnostic test you want to run and then follow the on screen instructions A NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device 9 E NOTE Instructions for downloading HP PC Hardware Diagnostics UEFI are provided in English Go to http www hp com Click Support amp Drivers and then click the Drivers amp Downloads tab 1 2 3 Enter the product name in the text box and then click Go 4 Select your computer model and then select your operating system 5 In the Diagnostic section click HP UEFI Support Environment C
67. stem Choose the method that best matches your situation and level of expertise e Windows offers several options for restoring from backup refreshing the computer and resetting the computer to its original state For more information and steps see Help and Support From the Start screen type help and then select Help and Support e Ifyou need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager select Drivers and Applications Reinstall and then follow the on screen instructions e If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 51 e If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery partition select models only or use the HP Recovery media that you have created For more information see Recovering
68. teceetachneswansect letpelsecuitesatucsee cus latpelsevensidsareecevduaddanpeleateusiess 28 Lef edge SWING nsr nunvedavastpdivendcaal aude seaneeetiodndauueyertieaadadeests 29 Top edge SW pe ee 29 Using the keyboard and MOUSE Leserreise E tue tingeedaetadectaetes 30 SING The keys conen a ae E Ma vsaaaudieead acalaey adele 30 Using the action keys 00 eeceeceeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeaaeeeeeseeeaaeeeeeeeeiaeeeeeneenaaes 30 Using Windows shortcut Keys 00 0 cccceeeeeeeeeeeeeeeeneeeeeeeeeeaaaeeeeeeeeenaaeeeeeeeeeaaas 31 Using the NOt KOYS canone thane ieee 31 Mangano IME ccscccnsecsecacccesccecedles iatnda a sekesiaede care sdsce ceeds lect seca teases A eaten eciioe eta 32 Initiating Sleep and Hibernation 22 26 0isecceccceeckekccd cess cadeede cess decckesen cub deckueud eevevscuncedsvees dacatedevestaslicaeveetials 32 Manually initiating and exiting Sleep 0 eee ee eeeee eee eeeeeeeeeeeeeaaeeeeeeeeaaeeeeseeaeeeeseeeaees 33 Manually initiating and exiting Hibernation select models only a se 33 Setting password protection ON wakeup ccccccccceeceeeeeeeeeeeeeeececaeeeeeeeeeeeeeeeeeeeeeeeeteeeteees 33 Using the power meter and power settings 2 0 0 0 cececeeeeseeeeeeeeeeeeeeeeeeeeeseceeeeeeeeeseneeeeeeeeseeeeeeeeeneeaaeees 34 Running on battery DOWEL asesinas naa E 34 Factory sealed battery arrericsrecrieiirienriedirieiiia EEE E 34 Finding battery InfOrmmation sssssssssduonsona aS 34 vi Conserving battery DOWED
69. the wireless COMUOIS ss lt dshe c5eceddehsaseascocyaseadecve save egtdevd E 14 Using the Wireless DURON ccc scccccbccesarceccteceece ceeseseseeseecbeseanebeeeeesaseseccecesnsenecices 14 Using operating system Controls 0 0 0 eeeceeceeeeeeenteeeeeeeeeeaaeeeeeeeeeaeeeeeeeeenaaees 14 Sharing data and drives and accessing software 0 0 ee eeeneeeeeeeeeeeetaeeeeeeeeeeaaeeeeeeeeeeaaas 15 Using a WLAN se ecccteniececsscdeteneccstaae bende eteases snneecetadausde iE RAE EEEE REENEN 15 Using an Internet Service Provider cccceceeccceceeesecneeseeeseneeeseeenseneeetenteeseess 15 SELLING MUP a WLAN es be cdcre cee ana a near eeuey 16 Configuring a wireless rOUter ee ceeceeeeeeceeeeeeeeeeeeeeeeeeeaaeeeeeeeaaeeeeeeenaeeeeeteeaees 16 Protecting your WLAN asccctsasbiccedsevsusnedecnbsaacucdiesesanecgesshedigemensiadedecettdeatsasdiaeas 16 Connecting toa WLAN esscr 17 Using Bluetooth wireless devices select models only eeceeeeeeeeeeeeeeeeeteeeteeeeeeentaaeees 17 Connecting toa wired MOtWwOrk rs ssidiced sasanenads vesaccegars aA 18 Connecting to a local area network LAN ccceceeceeeeceececaeeeeeeeeeeseaeeeesaaeeeeeeeeeensaeees 18 4 Enjoying entertainment features ccccccccccssssccecesssnneececessseaeeeeeeessenseeeeeesuenseeeesessenseeeesesseaeeeeseesenneeeesensees 19 Multimedia Te atures soceri n EEE EEEE EEEE EEE EE 19 USNO thE WebCAM nossa E AA A 20 USMO AUC erra EAE EAE EEE O E AE
70. ting free of background noise Connecting headphones and microphones You can connect wired headphones or headsets to the audio out neadphone audio in microphone jack on your computer Many headsets with integrated microphones are commercially available To connect wireless headphones or headsets to your computer follow the device manufacturer s instructions N WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app Testing your audio features To check the audio functions on your computer follow these steps 1 From the Start screen type control panel and then select Control Panel Select Hardware and Sound and then select Sound 3 When the Sound window opens select the Sounds tab Under Program Events select any sound event such as a beep or alarm and then click Test You should hear sound through the speakers or through connected headphones Using audio 21 To check the recording functions on your computer follow these steps 1 From the Start screen type sound and then select Sound Recorder 2 Click Start Recording and speak into the microphone 3 Save the file to your desktop 4 Open a multimedia program and play the recording To confirm or
71. tly apart on the TouchPad zone and then drag them up down left or right 2 finger pinch zoom 2 finger pinch zoom allows you to zoom out or in on images or text e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together e Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers wy 26 Chapter5 Navigating the screen 2 finger click 2 finger click allows you to make menu selections for an object on the screen NOTE Using 2 finger click is the same action as using right click with the mouse e Place two fingers on the TouchPad zone and press down to open the options menu for the selected object Rotating select models only Rotating allows you to turn items such as photos e Point to an object and then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock A NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps pa ss Using the TouchPad and gestures 27 Flicking select models only Flicking allows you to navigate through screens or quickly scroll through documents e Place three fingers on the TouchPad zone and flick your fingers in a light
72. using HP Recovery Manager on page 51 If you have not already created recovery media see Creating HP Recovery media on page 49 50 Chapter 10 Backing up restoring and recovering If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 51 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 52 Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition select models only If you have not already created recovery media see Creating HP Recovery media on page 49 Using HP Recovery media you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery select models only Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to its original factory state by deleting all information from the hard
73. vents that can permanently damage your computer If you are not sure that a cleaning product is safe for your computer check the product contents to make sure that ingredients such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons are not included in the product Fibrous materials such as paper towels can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer N WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on e Turn off the computer e Disconnect AC power e Disconnect all powered external devices Z CAUTION To prevent damage to internal components do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the surface can permanently damage internal components Cleaning the display All in Ones or Notebooks Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Updating programs and drivers 39 Cleaning the sides or cover To clean the sides or cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe NOTE When cleaning the cover of the computer use
74. waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e HP Mobile Broadband Module select models only A wireless wide area network WWAN device that gives you wireless connectivity over a much larger area Mobile network operators install base stations similar to cell phone towers throughout large geographic areas effectively providing coverage across entire states regions or even countries e Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type help and then select Help and Support Using the wireless controls You can control the
75. wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button select models only e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices depending on the model All of the wireless devices on your computer are enabled at the factory when you turn on the computer Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network and diagnose and repair network problems To use operating system controls 14 Chapter 3 Connecting to a network 1 From the Start screen type control panel and then select Control Panel 2 Select Network and Internet and then select Network and Sharing Center For more information from the Start screen type help and then select Help and Support Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored in your computer Network computers can exchange software and data with each other A NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or content on the same network 1 From t

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