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HP Spectre 13-3090ez

1. ENWW Windows essential tasks 51 Shortcut Key Description key rT x Display the Start menu Lt Opens All Apps T para Al Anp m plus sign Zoom in a om minus sign Zoom out m rT tab Switches between open apps E NOTE Continue to press this key combination until the app you want is revealed ctrl tab Display recent apps L isplay pp eriod Snap an app I period p pp n prt sc Copy the active app screen or document alt f4 Close an active app For additional information on Windows shortcut keys go to Help and Support From the Start screen type help and then select Help and Support 52 Chapter5 Navigating the screen ENWW 6 Managing power Your computer can operate on either battery power or external power When the computer is running on battery power only and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation Initiating Sleep and Hibernation Windows has two power saving states Sleep and Hibernation e Sleep tThe Sleep state is automatically initiated after a period of inactivity when the computer is running on battery power or on external power Your work is saved to memory allowing you to resume your
2. Using Beats Audio Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound You can experience Beats Audio through the computer s internal speakers through external speakers connected to a USB port or through Beats Audio headphones connected to the headphone jack Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings A From the Start screen type control panel select Control Panel select Hardware and Sound and then select Beats Audio Control Panel Enabling and disabling Beats Audio A To enable or disable Beats Audio press the fn key in combination with the b key Testing your audio features To check the audio functions on your computer follow these steps 1 From the Start screen type control panel and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound 3 When the Sound window opens select the Sounds tab Under Program Events select any sound event such as a beep or alarm and then click Test You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 From the Start screen type sound and then select Sound Recorder 2 Click Start Recording and speak into the microphone 3 Save the file to your desktop 4 Open a multimedia program and play the reco
3. www hp com support select your country or region and follow the on screen instructions If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e The creation process can take up to an hour or more Do not interrupt the creation process e f necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media iy IMPORTANT For tablets connect to the keyboard dock before beginning these steps select models only 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Recovery Media Creation and then follow the on screen instructions If you ever need to recover the system see Recovering using HP Recovery Manager on page 73 Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise e Windows offers several options for restoring from backup refreshing the computer and resetting the computer to its original state For more information and ste
4. 2 Restart the computer quickly press esc and then press f9 for boot options 3 Select the optical drive or USB flash drive you want to boot from 4 Follow the on screen instructions Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space iy IMPORTANT After you remove the HP Recovery partition you can no longer use the Windows Refresh option the Windows option to remove everything and reinstall Windows or the HP Recovery Manager option So before you remove the Recovery partition create HP Recovery media see Creating HP Recovery media on page 71 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and then follow the on screen instructions 74 Chapter 10 Backing up restoring and recovering ENWW 11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power wit
5. Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords ENWW A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and num
6. run Battery Check in Help and Support To access battery information from the Start screen type support select the HP Support Assistant app and then select Battery and performance If Battery Check indicates that your battery should be replaced contact support The battery in this product cannot be easily replaced by users themselves HP recommends that you contact support to have the battery replaced Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information from the Start screen type support select the HP Support Assistant app and then select Battery and performance HP Support Assistant provides the following tools and information about the battery e Battery test e Information on battery types specifications life cycles and capacity ENWW Using the power meter and power settings 55 Conserving battery power Tips for conserving battery power and maximizing battery life e Lower the brightness on the display e Select the Power saver setting in Power Options e Turn off wireless devices when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e Before you leave your work initiate Sleep or shut down the
7. you can also type power options and then select Power Options Different power meter icons indicate whether the computer is running on battery or external power The icon also reveals a message if the battery has reached a low or critical battery level Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Factory sealed battery iy IMPORTANT Do not attempt to remove or replace the factory sealed battery Removing or replacing the battery could affect your warranty coverage If the battery is no longer holding a charge contact support Your computer has an internal rechargeable battery that can be replaced only by an authorized service provider For information about keeping your battery in good condition see Conserving battery power on page 56 To monitor the status of your battery or if the battery is no longer holding a charge
8. you can quickly and easily capture your thoughts and ideas Your computer is equipped with either Dragon Notes or Dragon Assistant To see what version is installed on your computer see Locating software on page 5 To launch voice navigation software i 2 From the Start screen type dragon and then select Dragon Notes or Dragon Assistant Follow the on screen instructions to set up and begin using voice navigation Windows essential tasks Use information in this section to perform everyday Windows tasks Displaying the Start button To quickly return to the Start screen from any app or window X TIP Press the Start button or Windows key again to return you to the most recent app that you had N open A Point to the lower left corner of the Start screen or the Windows desktop or press on the lower left control zone on the TouchPad and then click the Start button Press the Windows key on the keyboard Displaying the Start menu ENWW The Start menu offers quick access to frequently used features such as Control Panel areas within Control Panel File Explorer Search Shut down and Desktop A To display the Start menu point to the lower left corner of the Start screen or the Windows desktop right click the Start button to display the Start menu and then select one of the following items Programs and Features Uninstall or change programs on your computer Mobility Center Adjust commo
9. 41 Scrolling and moving objects The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other interactions too such as moving an object e To scroll across the screen lightly slide one finger across the screen in the direction you want to move Ef NOTE When many apps are revealed on the Start screen you can slide your finger to move the screen left or right e To drag press and hold an object and then drag the object to move it 42 Chapter5 Navigating the screen ENWW Pinching zooming Pinching and zooming allows you to zoom out or in on images or text e Zoom out by placing two fingers apart on the display and then move your fingers together e Zoom in by placing two fingers together on the display and then move your fingers apart se An Rotating Rotating allows you to turn items such as photos e Anchor the forefinger of your left hand on the object you want to rotate Using your right hand slide your forefinger around in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock Ey NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps ENWW Using touch screen gestures 43 Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps Display the charms The rig
10. Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e f you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 76 Chapter 12 Electrostatic Discharge ENWW Index A AC adapter light identifying 6 AC adapter testing 57 action keys decrease screen brightness 46 Help and Support 46 identifying 12 increase screen brightness 46 keyboard backlight 46 next track or section 46 play pause resume 46 previous track or section 46 switch screen image 46 volume down 46 volume mute 46 volume up 46 wireless 46 Adobe Photoshop Lightroom 23 ambient light sensor identifying 8 21 antivirus software using 65 app group creating 49 apps closing 48 create app group 49 display all 48 display openapps 48 downloading 50 moving 49 resizing 49 searching 49 switching 48 unpinning 49 audio features testing 24 audio in microphone jack identifying 22 audio out headphone jack identifying 22 audio out headphone jacks 7 B backing up software and information 67 backups 71 ENWW battery discharging 56 low batte
11. Start screen Ey NOTE You must be connected to a wireless network before you can connect to the Internet See Connecting to a network on page 16 A From the Start screen select the Store app and then click an app It begins to download and install When the installation is finished the app appears on the Start screen Locking the computer Follow these instructions to lock the computer or exit from Windows A On the Start screen select your user account picture in the upper right corner of the screen and then select Lock or Sign out 50 Chapter5 Navigating the screen ENWW Using Windows shortcut keys Windows provides shortcuts to perform actions quickly Press the Windows key in combination with a designated key in the table to perform the action Shortcut Key Description key PT Returns you to the Start screen from any app or window al NOTE Pressing the key again returns you to the most recent app you had open ry f1 Opens online Help n rT c Displays the charms ry d Opens the Windows desktop PT f Search for files aE Open PC Settings m rT k Open Devices a rT Lock the computer rT m Minimize all open windows on the Windows desktop al mi o Turns Autorotate on or off rT p Transfer the screen image to a connected projector Search for apps T a pP m rT r Open an app or file ry w Search Settings
12. Start screen start typing the name of an app file or setting The Search screen is displayed immediately 2 Ifthe search item is not listed select Settings or Files and then select from the list of displayed items Moving an app A Select and hold an app and then drag the app to a different area on the Start screen Creating an app group A Drag apps into groups to organize the Start screen in your favorite arrangement To name a group select the minus icon in the lower right corner of the Start screen select Customize select Name group and then enter a name for the group Unpinning an app from the Start screen A Right click an app and then select Unpin from Start Resizing an app 1 Right click the app on the Start screen select Resize at the bottom of the screen and then select Large Wide Medium or Small 2 To return the app to its original size right click the app select Resize at the bottom of the screen and then select Large Wide Medium or Small Printing A From the Start screen type print select Device Settings and then select your printer Save and organize favorites A Save command appears in every Windows app A To save a file or app select File on the top menu select Save and then choose a location in your Documents folder or on the desktop ENWW Windows essential tasks 49 Downloading apps from the Windows Store The Windows Store provides many apps that you can download to the
13. command Ey NOTE If the computer is in the Sleep state or in Hibernation you must first briefly press the power button to exit Sleep or Hibernation before shutdown is possible ENWW 1 2 Save your work and close all open programs From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Select Settings select the Power icon and then select Shut down Right click the Start button in the lower left corner of the screen select Shut down and then select Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press cirlt alt delete select the Power icon and then select Shut Down Press and hold the power button for at least 5 seconds Disconnect the computer from external power Shutting down turning off the computer 59 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating prog
14. end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and the external device ENWW Using video 25 e Extend View the screen image extended across both the computer and the external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes NOTE For best results especially if you choose the Extend option adjust the screen resolution of the external device as follows From the Start screen type control panel and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution Setting up HDMI audio HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 Onthe Playback tab select the name of the digital output device 3 Click Set Default and then click OK To return the audio stream to the computer speakers 1 From the Windows desktop right click the Speakers icon in the noti
15. most viruses destroy them and in most cases repair any damage they have caused ENWW TPM Embedded Security device select models only 65 To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer For more information about computer viruses from the Start screen type support and then select the HP Support Assistant app Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e __ Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For mor
16. optional USB devices such as a keyboard aed mouse external drive printer scanner or USB hub 3 Audio out headphone Audio in Connects optional powered stereo speakers headphones microphone combo jack earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 4 Memory card reader Connects optional memory cards that store manage share or access information To insert 1 Hold the card label side up with connectors facing the slot and press in on the card until it is firmly seated To remove 1 Press in on the card and quickly release it The card pops out 5 Hard drive light Blinking white The hard drive is being accessed C0 ENWW Left side 7 Display Component Description 1 Internal display switch Turns off the display and initiates Sleep if the display is clos
17. or damage to components do not attempt to clean your computer while it is turned on Turn off the computer Disconnect AC power Disconnect all powered external devices Chapter 7 Maintaining your computer ENWW Z CAUTION To prevent damage to internal components do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the surface can permanently damage internal components Cleaning the display All in Ones or Notebooks Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides or cover To clean the sides or cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe EY NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad keyboard or mouse WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface CAUTION To prevent damage to internal components do not allow liquids to drip between the keys e To clean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previousl
18. such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 Ey NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be revealed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS see Starting Setup Utility BIOS on page 68 2 Use the arrow keys to select Main Be sure that you make note of the BIOS version 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Disca
19. the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL or DVD R DL discs Do not use rewritable discs such as CD RW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased Creating recovery media and backups 71 separately to create recovery discs or you can obtain recovery discs from support See the Worldwide Telephone Numbers booklet included with the computer You can also find contact information from the HP website Go to http
20. window and then click Specific people Type a name in the File Sharing box and then click Add Click Share and then follow the on screen instructions To share drives on the same network 1 2 3 4 5 From the Windows desktop right click the network status icon in the notification area at the far right of the taskbar Select Open Network and Sharing Center Click the Share tab and then click Advanced sharing In the Local Disk C Properties window select Advanced Sharing Check Share this folder To share drives on the same network 1 ENWW From the Windows desktop right click the network status icon in the notification area at the far right of the taskbar Select Open Network and Sharing Center Under View your active networks select an active network Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options Connecting to a wireless network 17 Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ey NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can
21. with or shipping your computer eee eeeeetee eee ettee eee eetene ee eee eeaeeeeeetaaeeeeeeeeaeeeeeneiaeeeeeeaas 61 8 Securing your Computer and information cceeeeceeeeeeeeeeeeeeeeeeeeeeeeeneeeeneeseneneeneeeseeeneeeeeeeeneeessnenenseeeeneeens 63 SING PASSWONGS nee A anecds ccnpsaierves TAE 63 Setting Windows paSSWO OS oeeccicciosirnieiiienii tiiin EAEE EEEE 64 Setting Setup Utility BIOS passwordS sssseeesssseeeirssseeerrrssstttrrrrssttttrrnssstttnrnssntetnn nrnna 64 TPM Embedded Security device select models Only sssssssssessssssrrrsssssrrrssstirrrrstretrrnnsstttnnnnsennnnnne 65 Using Internet security software saccccrscricnraricinidiii ien E EEEE Ea 65 Using antivirus software cece eeeeeene etree ete e ee eeeeae eee eeeeaaeeeeeeeeaeeeeseeeaeeeeseenaeeeeeeeeaas 65 Using Tirewall SOMWAMNG sasssa E dace crags laceacenatedlasanstdaeias asta ias wens eagles 66 Installing software Updates nce bseeieediiideney a hecdeersiutinedecsiatiieenanie ea ued ETE 66 Installing critical security updates oe eee ceeeeeee ee eeeeeee etre teeeeeaeeeeeteeeaaeeeeseeeeaaaeeeeeeeeaaeeeees 66 Installing HP and third party software updates eee cceeeeeeeeeeeeeeeeeeeeeeeseeeeeaeeeeeeteeaaeeees 66 Securing your wireless MGtWOMK 2 e ceeeceeteeeeeeseeheeeedeneneneneesencceseeeeeenensdsessnecaeeeeeeneneedeeeeneneeesenees 66 Backing up your software applications and information eeeeeeceeceeee
22. your computer you can play music CDs on an optional external optical drive download and listen to music stream audio content from the Web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio out headphone audio in microphone combo jack on your computer To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Setting up HDMI audio on page 26 Before connecting speakers lower the volume setting ENWW Editing media in Adobe Photoshop Lightroom 23 Connecting headphones and microphones You can connect wired headphones or headsets to the audio out headphone audio in microphone combo jack on your computer Many headsets with integrated microphones are commercially available To connect wireless headphones or headsets to your computer follow the device manufacturer s instructions Z WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app
23. your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP 18 Chapter3 Connecting to a network ENWW Configuring a wireless router For help in configuring a wireless router see the information provided by your router manufacturer or your ISP EY NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN Use a firewall A firewall checks information and requests that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware S
24. 1 Fun ngs tO dO ioiai EER SE AEREA A NAE 2 More HP FESOUNCES aocsrrnrurerierakdin srake anuani AAA eteibotcauentauh os ceuslaleaandecuantedawscateneeeanbabeeeneccs 3 2 GLUING to know your CONMDUEGE sscan 5 Finding your hardware and software information 0 cccceceeeeeeeee tees eeeeeee tees eeeeeeeeeeeeeeeeeaaaeeeeeeeeeaaees 5 Locating Nand Wales cciiianessocecesiatesace E E E 5 Locating Sower E N A E 5 RION SIJE raie a r A A E A A AS 6 Len SUG E E E E T TE 7 DISPIAY eara A A desks 8 TOD ienie eena aa a ae E eaaa a a eaaa e a aa aa S stata ace aa aa A aea dae aa tise dads 9 ROU GI PAGE aeia E T T E 9 Rs ni E E E T E E N N A E T 10 BUTONG acca ace r E E nat cate oes t ae eeasetctae nee tac eae centr ch 11 WY Sate cates E E epee sac es E Sey AN be E A sacs caus T T A A E 12 BOROD arae ieten a a a EAE AA A E AA N 13 LADEE mec fas Sepa abet aslo E A E E T R peta eae 14 3 Connecting tO a NOIWOK ssessicissrindniissisa snnnd niian ana NAE AARAA aaaea 16 Connecting to a wireless NetWork asiesnarorniiniik iiia R NANA Ea ANNAA RETANA EEKAN ANNE ERKA ENEAS 16 Using the wireless Controls 0 cece serinin od senti sinti innaa vinnin SRA PEAREN N NAE VARRTA SNARERE SERA AANS 16 Using the wireless DUttON oosnccssrenriiiciiiariiiiinniniiininenn Eia 16 Using operating system controls sesaessssessessrrranrssenunesseeennnaantnnnnnaaenennnaaannanana 17 Sharing data and drives and accessing software eesssseeerirsssseserrrssstttrrnsst
25. 4 Switches the screen image between display devices connected to the system For IDI example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor Me f5 Turns the keyboard backlight feature off or on NOTE To conserve battery power turn off this feature rr f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD p ii i Begins pauses or resumes playback of an audio CD a DVD or a BD f8 Plays the next track of an audio CD or the next section of a DVD or a BD d 9 Decreases speaker volume incrementally as long as you hold down the key 10 Increases speaker volume incrementally as long as you hold down the key d ri Mutes or restores speaker sound f12 Turns the wireless feature on or off tp NOTE A wireless network must be set up before a wireless connection is possible Using the hot keys A hot key is a combination of the fn key and the esc key or the b key To use a hot key A Briefly press the fn key and then briefly press the second key of the combination 46 Chapter5 Navigating the screen ENWW Using voice navigation Use your voice to create and edit documents and emails launch apps open files search the Internet and post to social networking sites Using Dragon voice recognition software and the integrated microphone on your computer
26. AN device 15 18 WLAN label 15 Z zooming touch screen gesture 43 zooming TouchPad gesture 32 Index 79
27. Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button results in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 53 To learn more about your power settings from the Start screen type power options select Settings and then select Power Options from the list of applications Top Keys Component Description 1 esc key Reveals system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the b key or the esc key 3 om Windows key Returns you to the Start screen from any app or window E NOTE Pressing the Windows key again will return you to the most recent app that you had open 4 Action keys Execute fr
28. EE 47 Displaying the Start DURON susini iaa AAA AERE ENAA EA 47 Displaying the Start MONW aasien Na E EER NEEE AER 47 Displaying all apps sersatirainunenag n i aa E aaa N a EET 48 Opening apps seansie oaa a a a eaaa aaa 48 Displaying OPEN APPS wiadcssesscercdeiiieaccaetccesasasasceacenagnascndddaahaddgcnwadessaaaeadeedeaseassaeuendccaanaaaacle 48 Closing an OPEN APP onasini a ie cde htewalei etait ter E a a 48 Switching between open appS ccccecee cece eeeeeeeceeneeaeeeeceeeeeeeeeeeeseedeeeeaaaanaaeeaeceeeeeeeeeeess 48 Opening the Windows desktop and returning to the Start screen oo eee eeeeetttteeees 48 Displaying Chal MS cecenii EEEE EEEE 49 Searching for apps settings or files eceeececccceceeceeeeeeeeeeeneaaeceeeeeeeeeeeeeeeseceecnasaeeeeeeeeeees 49 MOVING ANAND ananena aia aaa iaaa EA tehiuedsccehaadueducasnaanaeaus 49 Creating aMm app Group nesrin a a a a a A a Ea 49 Unpinning an app from the Start screen 2 0 0 2 ccc cece eee eeeeeeeeeeceaaeeeeceeeeeeeeeeeeeeeeteeteeeieees 49 RESIZING an app sicesisicaccetceioensdenddeadcatacvestaavansusesnd and cenalensd aad coed sbaatasgunvduasantennddusdand eoedshaatedeass 49 PYrintinG seteiecedattee A E E E ci nsaslens vie nadieheita ned adiehiacs 49 Save and organize favoritos ccccsseesccccceteseccceceeteseedcccaeeeteeeseceaaerteeccsdeeaenenendeceaeeteenecees 49 Downloading apps from the Windows Store cccceeceeeeeeeeeeeeeeeeecaecaeeeeeeeeeeeeeeeteenennie
29. FRAGILE e Ifthe computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply aboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on e Ifyou are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary o Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 62 Chapter7 Maintaining your computer ENWW Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code f IMPORTANT Some security features listed in this chapter may not be available on your computer
30. HP Apps Store frequently for new and updated features iy IMPORTANT You must be connected to the Internet to access the HP Apps Store To view and download an app 1 From the Start screen select the Store app 2 Select HP Picks to view all the available apps 3 Select the app you want to download and then follow the on screen instructions When the download is complete the app appears on the Start screen Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps e If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 16 e Take a minute to browse Windows essential tasks on page 47 to explore the new Windows features e Become familiar with the computer hardware and software For more information see Getting to know your computer on page 5 and Enjoying entertainment features on page 21 for information e Update or purchase antivirus software Learn more at Using antivirus software on page 65 e Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 71 ENWW Visit the HP Apps Store 1 2 Fun things to do You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console For more information see Connecting v
31. This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition ENWW Restore and recovery 73 iy IMPORTANT For tablets connect to the keyboard dock before beginning these steps select models only 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Choose your keyboard layout 3 Select Troubleshoot from the boot options menu 4 Select Recovery Manager and then follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 If possible back up all personal files 2 Insert the HP Recovery disc you created and then restart the computer Ey NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 74 3 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created
32. User Guide Copyright 2013 Hewlett Packard Development Company L P Adobe Photoshop Lighthouse is a trademark of Adobe Systems Incorporated Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Windows is a U S registered trademark of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2013 Document Part Number 736656 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality See http www microsoft com for details Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license term
33. aaattnnnaaanana 73 What you need to KNOW sesccicccicencnicintiiiiiiiiiin nni AEE 73 Using the HP Recovery partition select models only ccccecceeeeeeesteees 73 Using HP Recovery media to recover cccccceeeeeeeceeeeeeeeeetteneeeeeeeenteeeeeeeneenaaes 74 Changing the computer boot Order 00 eect eter erect eeeeeeeeetetteeeeeeeereenied 74 Removing the HP Recovery partition cececceeceeeseeeeeeeeenneeeeeeeenaaeeeeeeeaaeeeeeeeenaeeeeeeneaaes 74 disa bisaa Cosa doatbw ed E da suadesaaa bona teblaewaab Wee abies E T E E T 75 E E E E E E E E A dane Mut 75 Operating environment aesssieeessrreeseerrrerininnnnattinneadtunnnaatttaaaaa AA AAAAAAAAAAAAAAAAAAAAAAAAAA AARAA AAAA AAAA aaaea 75 Daar niia a riana ap ANAA EnaA oaa sksdvecsvessddutiaducesicsveadocesksntasbcerdindedsdsaitensdetsad 76 E E E A E E E uo gc ES 77 ENWW 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after you set up your computer fun things to do with your computer and where to find additional HP resources Visit the HP Apps Store To download apps to the Start screen visit the HP Apps Store The HP Apps Store offers a wide choice of popular games entertainment and music apps productivity apps and apps exclusive to HP The selection is updated regularly and includes regional content and country specific offers Be sure to check the
34. apps A With your finger press in the middle of the left control zone to display the open apps Closing an open app A Gently press 3 fingers on the top of the TouchPad zone and swipe your fingers down until app is closed Switching between open apps When you have one or more apps open you can switch quickly from one open app to another A Swipe your finger gently from the left edge of the TouchPad or touch screen to switch between open apps Opening the Windows desktop and returning to the Start screen The Desktop app on the Start screen opens the Windows desktop so that you can run traditional applications A Select the Desktop app on the Start screen 48 Chapter5 Navigating the screen ENWW Displaying charms Display the five charms at the right side of the screen to perform the following tasks e Search Find apps settings or files on your computer or on the Web e Share Send links photos and more to your friends and social networks without leaving the app you re using e Start Return to the Start screen from any open app or window e Devices Send files to printers and other devices or stream movies to TVs e Settings Shut down your computer change the volume or configure account settings A With your finger press down in the middle of the right control zone to display the charms Searching for apps settings or files The Search feature allows you to search for apps settings or files 1 From the
35. are content with Intel Smart Connect Technology select models only When the computer is in the Sleep state Intel Smart Connect Technology periodically causes the computer to exit Sleep If a network connection is available Smart Connect updates open apps such as your email inboxes social network sites and news pages and then returns the computer to the Sleep state Smart Connect also syncs content that you have created offline such as emails When the computer exits Sleep you have immediate access to your updated information A To enable this feature or manually adjust the settings from the Start screen type smart and then select Intel Smart Connect Technology 58 Chapter6 Managing power ENWW Shutting down turning off the computer Z CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a USB or video port When the computer will be unused and disconnected from AC power for an extended period Although you can turn off the computer with the power button the recommended procedure is to use the Windows Shut down
36. bers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords from the Start screen type support and then select the HP Support Assistant app Using passwords 63 Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Must be entered each time you access Setup Utility BIOS e f you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it revealed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer e f you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of th
37. computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The battery light select models only indicates a low or critical battery level e The power meter icon on the Windows desktop shows a low or critical battery notification EY NOTE For additional information about the power meter see Using the power meter and power settings on page 55 The computer performs the following actions when the battery reaches a critical level e f Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information e f Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Connect the AC adapter to the computer and to power 2 Exit Hibernation by pressing the po
38. ct XXXXXXXCK MEN AOD ONA OA UAE A OA O AA AE A hierga lylyOy Component 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model number select models only J Seria XXXXXXX MBN a O A TT Orem MA QL test XXXKKK Rev XXOXX 200X BCID OOK OOO0000X XXX XXX MMT a Component 1 Serial number 2 Product number 3 Warranty period 14 Chapter 2 Getting to know your computer ENWW Component 4 Model number select models only 5 Revision number e Regulatory label s Provide s regulatory information about the computer e Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use ENWW Labels 15 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wi
39. discs recovery 71 system recovery 73 system restore point creating 71 T testing an AC adapter 57 testing audio features 24 touch screen gestures 44 45 edge swipe gestures 44 one finger slide 42 pinching 43 rotating 43 tapping 41 touch screen using 41 TouchPad buttons 9 left control zone 9 right control zone 9 TouchPad gestures pinching 32 rotating 34 scrolling 31 selecting 30 zooming 32 TouchPad zone identifying 9 TPM Embedded Security 65 traveling with the computer 15 61 turning off the computer 59 U unpinning apps 49 unresponsive system 59 USB 3 0 ports identifying 7 22 USB 3 0 ports identifying 6 using external AC power 57 using passwords 63 V vents identifying 13 video 25 voice navigation 47 ENWW WwW webcam identifying 8 21 using 22 webcam light identifying 8 21 Windows File History 72 restoring files 72 system restore point 71 Windows applications key identifying 12 Windows desktop opening 48 Windows key identifying 12 Windows passwords 64 Windows shortcut keys 51 Wireless Assistant software 16 wireless button 16 wireless certification label 15 wireless controls button 16 operating system 16 Wireless Assistant software 16 wireless light 10 16 wireless network WLAN connecting 19 corporate WLAN connection 19 equipment needed 18 functional range 20 public WLAN connection 19 security 19 using 18 wireless network securing 66 WLAN antennas identifying 8 WL
40. e gestures For more information see Edge swipes on page 37 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse 5 Right control zone Textured area that allows you to perform additional gestures Top Lights Component Description 1 l Power light e On The computer is on e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 53 2 Caps lock light On Caps lock is on switching the keys to all capital letters 3 q Mute light e Amber Computer sound is off e Off Computer sound is on 4 i I i Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE Onsome models the wireless light is amber when all wireless devices are off 10 Chapter 2 Getting to know your computer ENWW Buttons Component 1 Power button ENWW
41. e information see Updating programs and drivers on page 60 Installing critical security updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com go contactHP At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com go contactHP At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 19 66 Chapter 8 Securing your computer and information ENWW Backing
42. e power on password NOTE A power on password is not revealed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 Tostart Setup Utility BIOS turn on or restart the computer quickly press esc and then press 10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts 64 Chapter 8 Securing your computer and information ENWW TPM Embedded Security device select models only TPM Trusted Platform Module provides additional security for your computer You can modify the TPM settings in Setup Utility For information on changing Setup Utility settings see Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI on page 68 The following table describes the TPM settings in Setup Utility Settings Function TPM Embedded Security Device Available Hidden e Ifthe administrator password is set you can select Available e Ifyou select Hidden the TPM device is not visible in the operating system TPM Status Enabled Disabled e Ifthe administrator password is not set or if TPM Security Device is set to Hidden this entry is hidden e This value reflects the current physical state for the TPM The state is enabled or disabled by the Embedded Security State setting Embedded Security State No Operation Disabled Enabled e Ifthe administrator pa
43. ecteetsanseaeeseenenasiaeeees 56 Resolving a low battery level when external power is available 008 56 Resolving a low battery level when no power source is available 5 56 vii Resolving a low battery level when the computer cannot exit Hibernation 56 Running on external AC POWED o0 eee eeeeceeeee terete tere eeeee n EREN Aaa Vaai AEA ENERE OTARRA T 57 Troubleshooting power problems ccccccccceeeee cette eines eter eeieeeeeeeeetinieeeeeeeeeniaeeeeeereeaa 57 HP CoolSense select models Only 222 ccccccceeeseeeceeceneeeceeedeesseececeeeesduaeeeeneeeauaneesseaeuenseeeesesneeess 58 Refreshing your software content with Intel Smart Connect Technology select models only 58 Shutting down turning off the COMPUTE eee ee reece terete eeae etree eeaaaaeeeeeeeeaaeeeeeeeenaneeeeeeeaees 59 T Maintaining your computor srisiisssisjsinisssiiissnshii nanne anann a nn NA a saa A Esn an SNE Aaaa Esni aiaa 60 Updating programs and divers ceeeeeeeeeeeeeeeeeee eee a Enina ARAA VEESAAR Tna FERT SAR 60 Cleaning your computar saisan a EA EAA 60 Cleaning procedures eee ec eee 60 Cleaning the display All in Ones or Notebooks 0 cceeeeeeeetteeeeeeeeeeeeentaees 61 Cleaning the sides OF COVEN e cci sencesdsneeteaceesdtetensdeensstieetieeeeeteeiantenetinvaeieaedvoes 61 Cleaning the TouchPad Keyboard Or MOUSE 0 eeeceeeeeeeeeeeeeeeeeeeenteeeeeeeeaas 61 Traveling
44. ed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 3 Internal microphones 2 Record sound 4 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment 5 Webcam Records video and captures photographs Some models may allow you to video conference and chat online using streaming video To use the webcam from the Start screen type cyberlink and then select CyberLink YouCam from the list of applications 6 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide from the Start screen type support and then select the HP Support Assistant app Chapter 2 Getting to know your computer ENWW Top TouchPad ENWW Component 1 Left control zone Description Textured area that allows you to perform additional gestures 2 TouchPad zone Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swip
45. eeeeeeeeeeeeeeeeeeeeeteteeetees 67 Using an optional security Cable IOCK cc cccececceeeeee eee eeeeeeeee eee eeeneeeeeeeeeeeeeaaeeeeeeeceaeeeeeseeeaeeeeenaeeeees 67 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI ccecceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 68 starting Setup Utility BIOS sosede aE dsl jepenebdcene phen edt pa nee agape deeds ataeeeteeeess 68 Updating the BIOS sircicstSeciieeteniis dicta wei ieee ATE 68 Determining the BIOS Version 0 0 0 0 cece eeeennee tees eeeeaaeeeeeeeeeaaeeeeeeeeenaeeeeeseenaeeeeeeneeaas 68 Downloading a BIOS update eee eeeeee eee tenets eeeeeeeeaaaeeeeeeeeeaaeeeeeeeeeenaeeeeeseeeeaas 69 Using HP PC Hardware Diagnostics UEFI 0 eeeeceeeeeceeeeenee tree eeeeenne ester eeeeaaeeeeeeeeeenaaeeeeeeeeenaaees 69 Downloading HP PC Hardware Diagnostics UEFI to a USB device s in 70 viii ENWW 10 Backing up restoring and recovering 11 Specifications 12 Electrostatic Discharge ENWW ices cob E EE A E ea pens kG sae Po vt aun Lenn ee 71 Creating recovery media and backups ceececeeeeeeeeeeee tees ee eeaeee eee eeaeeeeeeeeaeeeeeeeeiaeeeeeeeeieeeeenenaees 71 Creating HP Recovery Medial cccccccccccccceessssecccceeesseeececeerssenecdcceneessenececeeneneeceeeeeesenseeae 71 Restore and TECOVELY saivevescaciessceccteduseatesctudy crete EEEREN AEREAS 72 Recovering using HP Recovery Manager sessseeeesrsrssssennnesetennaaarannnaateenandannann
46. ees 50 Locking the Computer seccricnceriniiiiini en ie EEEE EEEE 50 Using Windows shortcut KeCYS sosccsrinarosriniininniani iiinn annad i NANAREN NAAA RANNAR 51 A T E O O E E T 53 Initiating Sleep and Hibernation sssini anna ANAKATAA EAEAN 53 Intel Rapid Start Technology select models only eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenteaeeeeees 53 Manually initiating and exiting Sleep seeeeseesessrssseerrrenessrnnsseernneernnnnnasttannnaeninnanataannennnnn 54 Manually initiating and exiting Hibernation select models only enseeeeeeeeeeeeeeeeen 54 Setting password protection on wakeup ceceeccecceeeeeeeeeeeeeeeeeecsecaaaeaaeaaecaeeeeeeeeeeeeeess 54 Using the power meter and power settings cece eeeeeeee eee eeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeaaeeeeeeeeaaaees 55 Running on battery power icccccsie sa cdecsteewsn choos a aN AEO AEREN EEN 55 Factory sealed battery 0 0 0 cece eee eeeenrne reese eeeaeeeeeeeeaaeeeeeeeeaaeeeeseeedieeeeeseeenaeeeeeeseaas 55 Finding battery information ccccceeeeeece eee e eee eeeenneeeeeeeeaeeeeeeeeeieeeeeeseeiiaeeeeeseeeiaaes 55 Conserving battery POWEN scc ncssiisccecansadncdcartvandidgeateyancadgeatenenccedsn edacdaasevanaiededensvetadeneaalalcs 56 Identifying low battery levels eeceeeececeecee eee eeeeeeee eee teeeeee eee teeeeaaeeeeseeeaaeeeeeeeeaeeeeeseeeaneees 56 Resolving a low battery level 2 20 00 cctsceeee eas seceeeeeaasaseeeeeeeebetaeeeeensstaa
47. equently used system functions 5 aS Windows applications key Reveals options for a selected object 12 Chapter 2 Getting to know your computer ENWW Bottom ENWW Component 1 2 Vent Speakers 2 Description Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Produce sound Bottom 13 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer PE i IMPORTANT All labels described in this section will be located in one of 3 places depending on your computer model Affixed to the bottom of the computer located in the battery bay or under the service door For help finding these locations refer to Getting to know your computer on page 5 e Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support EY NOTE Your service labels will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer nd oT Serial XXXXXXXX MEMUNUN DNA MEAT T Produ
48. ery 73 P passwords Setup Utility BIOS 64 Windows 64 pinching touch screen gesture 43 pinching TouchPad gesture 32 ports HDMI 6 22 25 USB 3 0 7 22 power button identifying 11 power connector identifying 6 power lights identifying 10 power battery 55 print 49 product name and number computer 14 public WLAN connection 19 R recovery discs 71 74 HP Recovery Manager 73 media 74 options 71 starting 73 supported discs 71 system 73 USB flash drive 74 using HP Recovery media 72 recovery media creating 71 creating using HP Recovery Manager 72 recovery partition removing 74 regulatory information regulatory label 15 wireless certification labels 15 resize apps 49 restore Windows File History 72 right control zone identifying 9 right edge swipe 44 rotating TouchPad gesture 34 S save favorites 49 scrolling TouchPad gesture 31 searching 49 security cable lock installing 67 security cable slot identifying 7 security wireless 19 selecting TouchPad gesture 30 serial number 14 service labels locating 14 setting password protection on wakeup 54 setup of WLAN 18 Setup Utility BIOS passwords 64 Setup Utility BIOS using 68 shipping the computer 61 shutdown 59 Sleep exiting 54 initiating 54 slots memory card reader 7 security cable 7 ENWW software updates installing 66 speakers connecting 23 identifying 13 22 Start button 47 Start menu 47 supported
49. eys Your computer has different ways to quickly access information or perform functions when you use certain keys and key combinations Using the action keys An action key performs an assigned function The icon on each of the f1 through f12 keys illustrates the assigned function for that key To perform an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI on page 68 for ENWW Using the keyboard and mouse 45 instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To perform an assigned function after you have disabled the action key feature you must press the fn key in combination with the appropriate action key Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description f1 Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support w f2 Decreases the screen brightness incrementally as long as you hold down the key ale f3 Increases the screen brightness incrementally as long as you hold down the key i f
50. f individual devices If the wireless light is white at least one wireless device is on If the wireless light is off all wireless devices are off Ey NOTE On some models the wireless light is amber when all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off all the wireless devices simultaneously 16 Chapter 3 Connecting to a network ENWW Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network and diagnose and repair network problems To use operating system controls 1 2 From the Start screen type control panel and then select Control Panel Select Network and Internet and then select Network and Sharing Center For more information from the Start screen type help and then select Help and Support Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored in your computer Network computers can exchange software and data with each other Ey NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or content on the same network fi 2 3 4 From the Windows desktop open File Explorer From This PC click a folder with content you want to share Select Share from the navigation bar at the top of the
51. fication area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers 3 Click Set Default and then click OK 26 Chapter 4 Enjoying entertainment features ENWW Connecting a digital display device The Mini DisplayPort connects a digital display device such as a high performance monitor or projector cable purchased separately The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity 1 Connect the Mini DisplayPort connector on the cable to the matching port on your computer Pp 2 Connect the other end of the cable to the digital display device 3 Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes Ey NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type control panel and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution ENWW Using video 27 View media in h
52. following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off ENWW Running on external AC power 57 To test the AC adapter 1 Shut down the computer 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer e If the power lights turn on the AC adapter is working properly e If the power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure e _ If the connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information on obtaining a replacement AC power adapter HP CoolSense select models only HP CoolSense ok automatically detects when the computer is not on a horizontal surface and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer might be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps A From the Start screen type coolsense select Settings and then select HP CoolSense Refreshing your softw
53. fter Hibernation is initiated press the power button to resume your work Ef NOTE Rapid Start Technology can be disabled in Setup Utility BIOS If you want to be able to initiate Hibernation yourself you must enable user initiated Hibernation using Power Options See Manually initiating and exiting Hibernation select models only on page 54 ENWW Initiating Sleep and Hibernation 53 Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways Close the display From the Start screen point to the upper right or lower right corner of the screen to reveal the charms Select Settings select the Power icon and then select Sleep To exit Sleep Briefly press the power button If the display is closed open the display Press a key on the keyboard Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and your work returns to the screen Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Manually initiating and exiting Hibernation select models only You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 From the Start screen type power options and then select Power Options 2 Inthe left pane click Choose what the power button does 3 Click Change Settings that are currently unavailable 4 In
54. h the mouse e Place two fingers on the TouchPad zone and tap to open the options menu for the selected object ENWW Using the TouchPad and gestures 33 Rotating Rotating allows you to turn items such as photos e Point to an object and then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock Ey NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps 34 Chapter5 Navigating the screen ENWW Flicking Flicking allows you to navigate through screens or quickly scroll through documents e Place three fingers on the TouchPad zone and flick your fingers in a light quick motion left or right ENWW Using the TouchPad and gestures 35 Close an app e Gently press 3 fingers on the top of the TouchPad zone and swipe your fingers down until the app is closed 36 Chapter5 Navigating the screen ENWW Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Display and select a charm With the charms you can search share start apps access devices or change settings 1 With your finger press down in the middle of the right control zone to display the charms 2 Swipe up or down to scroll between the charms and then selec
55. hin the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 2 31 A 45W Ommo DC plug of external HP power supply Ey NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms Ey NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft ENWW Input power 75 12 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions e f removal or installation instructions direct you to unplug the computer first be sure that it is properly grounded and then remove the cover e
56. ht edge swipe reveals the charms which let you search share start apps access devices or change settings e Gently swipe your finger inward from the right edge of the display onto the screen to reveal the charms Access open apps The left edge swipe reveals your open apps so that you can switch between them quickly e Gently swipe your finger inward from the left edge of the display to switch between apps Without lifting your finger swipe back toward the left edge to reveal all open apps 44 Chapter5 Navigating the screen ENWW Display the Customize icon The top edge swipe or bottom edge swipe allows you to display the Customize icon on the Start screen Customize allows you to customize your Start screen A From the Start screen gently swipe your finger from the top edge or bottom edge of the display onto the screen Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions ye TIP The Windows key on the keyboard allows you to quickly return to the Start screen from any window or app Pressing the Windows key again will return you to the most recent app you had open Ey NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the k
57. ideo devices using an HDMI cable on page 25 You know that you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 23 Experience music the way the artist intended with deep controlled bass and clear pure sound See Using Beats Audio on page 24 Whether you are an amateur or professional photographer or somewhere in between Adobe Photoshop Lightroom 5 is an intuitive all in one solution for bringing out the best in your photographs It includes powerful yet simple automatic adjustments and features as well as state of the art advanced tools allowing you to achieve amazing image quality See Editing media in Adobe Photoshop Lightroom on page 23 Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text See Using the TouchPad and gestures on page 29 and Using the TouchPad and gestures on page 29 Chapter 1 Starting right ENWW More HP resources You have already used Setup poster to turn on the computer and locate this guide To locate resources that provide product details how to information and more use this table ENWW Resource Setup poster Contents e Overview of computer setup features and using Windows Help and Support To access Help and Support from the Start screen type help and then from the Search
58. ienintecieecd i ined indi dd ad eee 24 Accessing Beats Audio Control Panel ecccccceceeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeaaees 24 Enabling and disabling Beats Audio 0 ccccceceeeeeeeeeeeeteeeeeeentaeeeeeeeenaeeeeeeeeaas 24 Testing your audio features ei ecccdisceeeceeraaeneietivadateeier a EAEE E 24 SING VOEO siaina Ea A ENET 25 Connecting video devices using an HDMI cable sessssseseirrssssesserrrsssrtrirrrrssssrerenrnssssrnt 25 Setting Up HOMLAUd O cecrnecosari rirni i es saciid enaccda eeendtiieide 26 Connecting a digital display device o oo cceeceeeeeeneee eee eetee eee eeeeaeeeeeeeaaeeeeeetaaeeeeeeenaeeeeeneaas 27 View media in high resolution display select models only ccccceeeeeeeceeeeeeeeeeeteeeeeeeeeetteeeeeeeeeaaas 28 o Navigating ne SSE BD sci ses vs ccc rcs sey ca sceip vay piney ev cuvaatigec a sovunacd seme daigeeteneteddtinrtnwwedreeea 29 Using the TouchPad and gestures ccccccceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeesegeeaeeeeeeeeeeaeeeeeseenaeeeeeneeaeeees 29 SElSCUNG and OPENING eessen acudecenciags Macivesdeteludienacthegsitebegtiageiiacudesacpeeend 30 SONG sesissecshdicense A A 31 PINCHING ZOOMING sta acc Adee Guia tic an a aaa aiias 32 Right click aiceann i aiai E a unedsdesenedeuaueed cates aa 33 ROUN G ee E A A ashanti tate giana 34 FICKO arrer iane A a Gada A A T ae a 35 Glose am ADD casses i a aaa ai aa aaa a a aSa aE EEE Ra 36 EGJE SWIPES airone aa AAN EA A delet Abigai
59. igh resolution display select models only Your computer has a stunning Full High Definition FHD or Quad High Definition QHD display that enhances the viewing experience with movies games and even everyday tasks in a whole new light If your computer has a high resolution display you may want to adjust the display settings when working in older software programs that are not compatible with high resolution e Ifthe text in apps is too small try zooming in e For Web pages press ctrl to zoom in and out 29 TIP If these steps do not work go to the control panel display settings and change to a lower resolution when working in older software or right click on the desktop and select Screen resolution 28 Chapter 4 Enjoying entertainment features ENWW 5 Navigating the screen You can navigate the computer screen in several ways e Touch gestures e Keyboard and mouse e Voice navigation Touch gestures can be used on your computer TouchPad or on a touch screen PY NOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Your computer has special action keys and hot key functions on the keyboard to perform routine tasks Using the TouchPad and gestures The large TouchPad allows you to navigate the computer screen and control the pointer by using simple finger movements You can customize the touch gestures by changing settings button conf
60. igurations click speed and pointer options You can also view demonstrations of TouchPad gestures From the Start screen type control panel select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse 29 TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse Ey NOTE TouchPad gestures are not supported in all apps ENWW Using the TouchPad and gestures 29 Selecting and opening To make an on screen selection use the tap function on the TouchPad e Point to an item on the screen and then tap one finger on the TouchPad zone Double tap an item to open it 30 Chapter5 Navigating the screen ENWW Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right ENWW Using the TouchPad and gestures 31 Pinching zooming Pinching and zooming allow you to zoom in or out on images or text e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together e Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart 32 Chapter5 Navigating the screen ENWW Right click 2 finger tap allows you to make menu selections for an object on the screen E NOTE Using 2 finger tap performs the same functions as using right click wit
61. ilures from issues that are caused by the operating system or other software components Using HP PC Hardware Diagnostics UEFI 69 To start HP PC Hardware Diagnostics UEFI 1 Turn on or restart the computer quickly press esc and then press f2 The BIOS searches three places for the diagnostics tools in the following order a Connected USB drive NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 70 b Hard drive c BIOS When the diagnostic tool opens click the type of diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device Ey NOTE Instructions for downloading HP PC Hardware Diagnostics UEFI are provided in English only 1 2 3 4 5 Go to http www hp com Click Support amp Drivers and then click the Drivers amp Downloads tab Enter the product name in the text box and then click Go Select your computer model and then select your operating system In the Diagnostic section click HP UEFI Support Environment or Click Download and then select Run 70 Chapter9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI ENWW 10 Backing up restoring and recovering This chapter provides information about the following proces
62. kly release it until it pops out 10 Audio out headphone Audio in microphone combo jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Using the webcam The computer has an integrated webcam that records video and captures photographs Some models may allow you to video conference and chat online using streaming video A Tostart the webcam from the Start screen type cyberlink and then select CyberLink YouCam from the list of applications For details about using the webcam go to Help and Support From the Start screen type help and then select Help and Support 22 Chapter4 Enjoying entertainment features ENWW Editing media in Adobe Photoshop Lightroom Whether you are an amateur or professional photographer or some
63. l 37 Display and select a charm 0 0 cece eeeeeeeee eee eeeeaaeeeeeeeeeaaeeeeeeeeeiaeeeeeseeaas 37 Reveal and select open apps ceceecceeceeeeeeeceeeeeeeseceacceaesaecaeeeeeeeeeeeeeeetes 38 Display the Customize iCOM ecccceeccecceeceeeseeceeeceeeeseeseeeeeeneneeeceeeneenseeeeeetenaes 39 Switch between Open appS ccccceeceeeeeeee cette eee e cee eaaeeaaeaaaeaaeceeeeeeeeeeeeeeeeteess 40 Using touch screen gestures neecson EEEE NEE EEREN EEEN 41 Sele na A TAA AA 41 Scrolling and moving objects seeesseeeessrrssserernresrrirrrestttnnneestninnaaattinnaaaenannnaaaanannaaaeaanna aa 42 PUSHING Zooming eade nnci cana ans nde teeta gnnyeneds evade aan deugaudcnes eeauvth lt nle eaudedeees 43 FROUAUING kerrain ANAN a aapaedadie i edateeaedeiagaeddaania 43 F dge SWIPES aeciaiee A A E de ata E E cde ange tle case ees 44 Display ihe chani S senere ae itaegyinek ceauatiaaaseeeguhaeenusteeaee 44 Access open APDS aicksiaiha naaa ia a a a aA 44 Display the Customize icon sseeeesssseeseersneeeesrrnnsstinnneaernnnnaadttnnnaeetannnaantannnaannna 45 ENWW 6 Managing power ENWW Using the keyboard and MOUSE serveis ave lae AREA AEEA NATAAN R ERRANA 45 Usmgihe KEYS cccsen iiei oin EET 45 Using the action Kays cecnconccecciieniioiiii a enra 45 Using the Not keys consina EAEAN AS 46 USING voice Nagaon srocrssresan i NR NR AEREE E NR 47 Windows essential tasks ssecicosonraciniiiriiiiitiriri inian ba EE E
64. n select Device Manager in the left column A list reveals all the devices installed on your computer To find information about system hardware components and the system BIOS version number press fn esc Locating software To find out what software is installed on your computer A From the Start screen move the curser until the arrow appears in the lower left corner of the screen and then select the arrow ENWW Finding your hardware and software information 5 Right side Component Description 1 USB 3 0 port Connects optional USB devices such as a keyboard SS mouse external drive printer scanner or USB hub 2 HD Mini DisplayPort Connects an optional digital display device such as a high performance monitor or projector 3 Horm HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 4 AC adapter light e On The AC adapter is connected and the battery is charged e Off The computer is using battery power 5 Power connector Connects an AC adapter 6 Chapter 2 Getting to know your computer ENWW Left side Component Description 1 a Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 USB 3 0 port Connects
65. nly used mobile PC settings Power Options Conserve energy or maximize performance Event Viewer View event logs System View information about your computer and change settings Device Manager View and update device driver software Network Connections Check network status change settings and set preferences for sharing files and printers Disk Management Manage the disk drives on your computer Using voice navigation 47 e Computer Management Access System Tools e Windows PowerShell formerly Command prompt Open a command line shell and scripting environment e Windows PowerShell Admin Open a commmanc line shell environment used by administrators to perform remote computer management e Task Manager View and end running processes e Control Panel Adjust computer settings e File Explorer View and manage files and folders on the computer e Search Find apps files or folders on the computer or on the Web e Run Open a file folder app or website e Shut down Turn off the computer e Desktop Open the Windows desktop Displaying all apps A From the Start screen move the curser until the arrow appears in the lower left corner and then select the arrow Opening apps A Using the TouchPad or touchscreen select an app on the Start screen such as mail calendar Internet Explorer camera or photos Displaying open apps When you have one or more apps open you can display the open
66. o http Awww hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD or DVD provided in the box In some countries or regions HP may provide a printed HP Limited Warranty in the box For some countries or regions where the warranty is not provided in printed format you may request a printed copy from http Awww hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html 4 Chapter 1 Starting right ENWW 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type control panel and then select Control Panel 2 Select System and Security select System and the
67. ome networks use a combination of both types Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information from the Start screen type help and then select Help and Support Connecting to a WLAN ENWW To connect to the WLAN follow these steps 1 oO mM PpP p Be sure that the WLAN device is on If the device is on the wireless light is white If the wireless light is off press the wireless button Ey NOTE On some models the wireless light is amber when all wireless devices are off From the Start screen point to the far right upper or lower corner to display the charms Select Settings and then click the network status icon Select your WLAN from the list Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click Sign in to complete the connection Ey NOTE If no WLANs are listed you may be out of range of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to from the Windows desktop right click the network status icon and then select Open Network and Sharing Center Click Set up a new connection or network A list of options is revealed allowing you to manually search for and connect to a network or to create a new network connection Follow the on screen instructions to complete the connection C
68. onnecting to a wireless network 19 After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection Ey NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help 20 Chapter 3 Connecting to a network ENWW 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones Multimedia features Here are some of the en
69. ps see Help and Support From the Start screen type help and then select Help and Support e Ifyou need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager select Drivers and Applications Reinstall and then follow the on screen instructions e f you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 73 e f you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery partition select models only or use the HP Recovery media that you have created For more information see Recovering using HP Recovery Manager on page 73 If you have not already created recovery media see Creating HP Recovery media on page 71 72 Chapter 10 Backing up restoring and recovering ENWW e If you have replaced the hard drive you can use
70. rams and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Cleaning your computer Use the following products to safely clean your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration For example Disposable wipes which come in a variety of brand names e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes CAUTION Avoid strong cleaning solvents that can permanently damage your computer If you are not sure that a cleaning product is safe for your computer check the product contents to make sure that ingredients such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons are not included in the product Fibrous materials such as paper towels can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures 60 Follow the procedures in this section to safely clean your computer WARNING To prevent electric shock
71. rding 24 Chapter 4 Enjoying entertainment features ENWW To confirm or change the audio settings on your computer follow these steps 1 From the Start screen type control panel and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a video graphics array VGA port which connects analog video devices Some computers also have a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV fy IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions Connecting video devices using an HDMI cable Ey NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer HEMA amp a 2 Connect the other
72. rding Changes and then press enter 4 Select Yes 68 Chapter9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI ENWW Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen type support and then select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard d
73. reless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type help and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button select models only e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status o
74. rive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ey NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If no instructions are revealed follow these steps 1 From the Start screen type file and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI ENWW HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs outside the operating system so that it can isolate hardware fa
75. ry levels 56 battery information finding 55 battery power 55 Beats Audio 24 Beats Audio Control Panel 24 Beats Audio hot key 24 BIOS determining version 68 downloading an update 69 updating 68 Bluetooth device 16 20 Bluetooth label 15 boot order changing HP Recovery Manager 74 bottom 15 buttons left TouchPad 9 power 11 right TouchPad 9 c caps lock light identifying 10 caring for your computer 60 charms displaying 49 cleaning your computer 60 close an app 48 components bottom 13 display 8 left side 7 right side 6 top 9 configuring audio for HDMI 26 connecting to a WLAN 19 connector power 6 corporate WLAN connection 19 critical battery level 56 critical security updates installing 66 Customize icon 39 45 D deleted files restoring 72 digital display device connecting 27 display all apps 48 display high resolution 28 downloading apps 50 Dragon software 47 E edge swipe gestures 44 top edge swipe 45 editing media 23 electrostatic discharge 76 esc key identifying 12 external AC power using 57 F firewall software 66 fn key identifying 12 46 fun things to do 2 H hard drive light 7 HDMI port connecting 25 identifying 6 22 HDMI configuring audio 26 headphones connecting 24 Hibernation exiting 54 initiated during critical battery level 56 initiating 54 high definition devices connecting 25 high resolution display 28 hot keys description 46 using 46 HP and third par
76. s your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local point of sale the seller Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not ENWW place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice ENWW Table of contents OD OER O yas 35ic3 oy nyc cs aarcs cust Genie usecase causa aessans iva eauseannepyaausegaie sad un seselbn sa vaueadennsd va uanse tran euscon ma aumersenmaniecens Guat 1 Visit the HP Apps Store 200 002 cccccceceeeeececececee cee ee eee eeeeeeee cea eaeaaaeaaeceeeeeeeeeeeeseesecaeaaesaecaeeeeeeeeeeseeesensiaeeees 1 Best practica Sesido aa E AAAA AE TE AAE EEEE T aE ante
77. separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service y NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 Ey NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As
78. ses Creating recovery media and backups Restoring and recovering your system Creating recovery media and backups 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 71 Use the Windows tools to create system restore points and create backups of personal information For more information and steps see Help and Support From the Start screen type help and then select Help and Support Creating HP Recovery media ENWW HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if
79. ssword is not set or if TPM Security Device is set to Hidden this entry is hidden e You can enable or disable the TPM function e The next time the computer is restarted after the TPM function is set this value is set to No Operation TPM Set to Factory Defaults No Yes e Ifthe administrator password is not set or if the TPM Security Device is set to Hidden this entry is hidden e Ifthe Embedded Security State is set to Enabled select Yes to reset the TPM to factory settings and then press f10 to save and exit A confirmation message is displayed to Clear the TPM Press f1 to reset the TPM or press f2 to cancel the action Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect
80. t the charm you want to use ENWW Using the TouchPad and gestures 37 Reveal and select open apps 1 With your finger press down in the middle of the left control zone to display the open apps 2 Swipe up or down to scroll between the open apps and then select the app you want to use 38 Chapter5 Navigating the screen ENWW Display the Customize icon The top edge swipe allows you to display the Customize icon at the bottom of the Start screen Customize allows you to move resize pin and unpin apps iy IMPORTANT When an app is active the top edge gesture varies depending on the app e Swipe your finger gently from the top edge of the TouchPad zone to reveal the Customize icon ENWW Using the TouchPad and gestures 39 Switch between open apps The left edge swipe accesses your recently opened apps so that you can switch between them quickly e Swipe your finger gently from the left edge of the TouchPad 40 Chapter5 Navigating the screen ENWW Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers 29 TIP On touch screen computers you can perform the gestures on the screen or on the TouchPad You can also perform on screen actions with the keyboard and mouse Selecting To make an on screen selection use the tap function e Use one finger to tap an object on the screen Double tap an item to open it ENWW Using touch screen gestures
81. tertainment features on your computer Component Description 1 Internal microphones 2 Records sound 2 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment 3 Webcam Records video and captures photographs Some models may allow you to video conference and chat online using streaming video From the Start screen type cyberlink and then select CyberLink YouCam from the list of applications 4 Webcam light On The webcam is in use ENWW Multimedia features 21 Component 5 HOMI HDMI port Description Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 6 RD Mini DisplayPort Connects an optional digital display device such as a high performance monitor or projector 7 USB 3 0 ports 2 Connect optional USB devices such as a keyboard mouse external drive printer scanner or USB hub 8 Speakers 2 Produce sound NOTE The speakers are located on the bottom of the computer 9 A Memory card reader Connects optional memory cards that store manage share or access information 1 To insert the memory card hold the card label side up with connectors facing the slot and push in the card until it is firmly seated 2 To remove the memory card press in on the card and quic
82. tetenrnsssens 17 Using a WLAN cernecesarecnriir inin O EEE EEAS 18 Using an Internet service provider eessseeeessssessssrnnesesennnansnsnnaaatnnnnnannannaaannenn 18 pangupa WLAN srera aa a N a ddeanspacecgeivsnseed eedavaet 18 Configuring a wireless router ee ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeaaeeeeteeeaaeeeeeeeenaees 19 Protecting your WLAN sysriseasnia kA AE A 19 Connecting toa WLAN eesgtecenaais oaa T 19 Using Bluetooth wireless devices select models Only ssssssesserrressseserrrsssserrrrressseeeenns 20 ENWW A Enjoying entertainment features occ eceisescccccussecnecenevnyecesececensssessinrsensstine ca ttanetee ea tevaysuereaecenseserteesnsseesetevanssee 21 Multimedia Teatunes rier a Gbodedesncaiosueeth wadneceastan plececeeanaeloteesennladioaas quaselaiaees 21 Using the WEDCAIMNT 2 2 5 sec cestecoesncescacdeaiies id aeeceebeneauedeseha sade cides ATE ETA AE 22 Editing media in Adobe Photoshop Lightroom cece eeeencne tees eeeenceeeeeeeeaaeeeeeeeeeiaeeeeeseeeaaees 23 Special TEALUNES ewidcc seacersvesetcedernasuncaddantecsucs cdeavansuasuus das snaduginnaa tcedeesaaceude das sacadaasdasweccdec deeds 23 Using AU GIO sis ccierians fee cebea tase snihde ta TA EERTE a eee edd etd eee edd 23 CONNECING SPCAKEMS fsteseeteiindietieienteanielieh leadiocesneyedieenuied AEN 23 Connecting headphones and microphones ccccceceeeeeeeeeeeeeececenecaecaeeceeeeeeeeeeeeeeeeneess 24 Using Beats AudlO ice sitcnetteed
83. the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 73 e f you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 74 Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition select models only If you have not already created recovery media see Creating HP Recovery media on page 71 Using HP Recovery media you can choose from one of the following recovery options e System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory e Minimized Image Recovery select models only Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows System Recovery and Minimized Image Recover
84. the When I press the power button area select Hibernate 5 Click Save changes When the computer exits Hibernation the power lights turn on and your work returns to the screen Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 2 3 From the Start screen type power options and then select Power Options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended Ey NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 Click Save changes 54 Chapter6 Managing power ENWW Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To reveal the percentage of remaining battery charge and the current power plan point to the power meter icon e To use Power Options select the power meter icon and select an item from the list From the Start screen
85. ty software updates installing 66 HP PC Hardware Diagnostics UEFI downloading 70 HP Recovery Manager correcting boot problems 74 starting 73 Index 77 HP Recovery media creating 71 recovery 74 HP Recovery partition recovery 73 removing 74 l input power 75 installing critical security updates 66 optional security cable lock 67 internal display switch identifying 8 internal microphones identifying 8 21 Internet connection setup 18 Internet security software using 65 J jacks audio in microphone 22 audio out headphone 7 22 K keyboard backlight action key identifying 46 keyboard hot keys identifying 46 keys action 12 esc 12 fn 12 Windows 12 Windows applications 12 L labels Bluetooth 15 regulatory 15 serial number 14 service 14 wireless certification 15 WLAN 15 left control zone identifying 9 left edge swipe 44 lights AC adapter 6 caps lock 10 hard drive 7 mute 10 78 Index power 10 wireless 10 locking the computer 50 low battery level 56 M memory card reader identifying 7 22 microphone connecting 24 microphones internal 8 21 Mini DisplayPort identifying 6 mini DisplayPort connecting 27 Mini DisplayPort identifying 22 minimized image creating 73 recovery 73 mouse external setting preferences 29 moving anapp 49 mute light identifying 10 0 open apps displaying 48 switching 48 operating environment 75 organize favorites 49 original system recov
86. up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 71 Using an optional security cable lock ENWW A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 5 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key eo r gt 4 Remove the key and keep it in a safe place Backing up your software applications and information 67 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system
87. wer button 56 Chapter6 Managing power ENWW Running on external AC power For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC power with an approved AC adapter or an optional docking expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to AC power under any of the following conditions Z WARNING Do not charge the computer battery while you are aboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to AC power e The battery begins to charge e The display brightness increases e The power meter icon on the Windows desktop changes appearance When you disconnect AC power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance Troubleshooting power problems Test the AC adapter if the computer exhibits any of the
88. where in between Adobe Photoshop Lightroom 5 is an intuitive all in one solution for bringing out the best in your photographs To start Lightroom A From the Start screen select the Adobe Photoshop Lightroom 5 app and then follow the on screen instructions 9 TIP For more information on using Lightroom go to http helpx adobe com lightroom html Lightroom allows you to easily remove defects and unwanted objects from your images and automatically straighten tilted shots and share your photos e View and organize perfect and process print and share Lightroom includes everything you need e Get the best from every pixel in your photos whether you shot them with a professional camera or a camera phone Lightroom includes a comprehensive set of advances tools for tone contrast color noise reduction and more e Easily share whenever and however you want to show your images Lightroom makes it easy with timesaving tools for sharing your work with friends family and clients Special features e Upright Straighten your tilted shots e Advanced Healing Brush Erase dust spots splotches and other flaws Change the brush size and move it in precise paths to make unwanted scene elements disappear e Video slide shows Easily share your work in elegant video slide shows that combine still images video clips and music in creative HD videos that can be viewed on almost any computer or device Using audio On
89. window select Help and Support For U S support go to http Awww hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html e Abroad range of how to information and troubleshooting tips Worldwide support To get support in your language go to http welcome hp com country us en wwcontact_us html e Online chat with an HP technician e Email support e Support telephone numbers HP service center locations Safety amp Comfort Guide To access this guide 1 From the Start screen type support and then select the HP Support Assistant app 2 Select My computer and then select User guides p Go to http www hp com ergo e Proper workstation setup e Guidelines for posture and work habits that increase your comfort and decrease your risk of injury e Electrical and mechanical safety information Regulatory Safety and Environmental Notices To access this guide 1 From the Start screen type support and then select the HP Support Assistant app e Important regulatory notices including proper battery disposal information More HP resources 3 Resource Contents Limited Warranty e Specific warranty information about this computer To access this warranty 1 From the Start screen type support and then select the HP Support Assistant app 2 Select My computer and then select Warranty and services or Go t
90. work very quickly e Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer turns off Ey NOTE You can also manually initiate Hibernation and Sleep See Manually initiating and exiting Sleep on page 54 and Manually initiating and exiting Hibernation select models only on page 54 Z CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card Ef NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid Start Technology select models only For select models the Intel Rapid Start Technology RST feature is enabled by default Rapid Start Technology allows your computer to resume quickly from inactivity Rapid Start Technology manages your power saving options as follows e Sleep Rapid Start Technology allows you to select the Sleep state To exit from Sleep press any key activate the TouchPad or briefly press the power button e Hibernation Rapid Start Technology initiates Hibernation after a period of computer inactivity while the computer is in the Sleep state or when the battery reaches a critical level A
91. y What you need to know e HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer e Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues e HP Recovery media must be used if the computer hard drive fails If you have not already created recovery media see Creating HP Recovery media on page 71 e To use the Factory Reset option you must use HP Recovery media If you have not already created recovery media see Creating HP Recovery media on page 71 e If the HP Recovery media does not work you can obtain recovery media for your system from support See the Worldwide Telephone Numbers booklet included with the computer You can also find contact information from the HP website Go to http Awww hp com support select your country or region and follow the on screen instructions iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition select models only The HP Recovery partition select models only allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive
92. y or use an acceptable disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as memory cards from the computer o Turn off and then disconnect all external devices Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives e If you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline ENWW Traveling with or shipping your computer 61 e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package

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