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Lenovo ThinkCentre Edge 93

1. Figure 30 Accessing the microprocessor 98 ThinkCentre E93 Hardware Maintenance Manual 7 Lift the microprocessor straight up and out of the microprocessor socket Figure 31 Removing the microprocessor Notes a Your microprocessor and socket might look different from the one illustrated b Note the orientation of the microprocessor in the socket You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches J on the microprocessor This is important when installing the new microprocessor on the system board c Touch only the edges of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible 8 Make sure that the small handle is in the raised position and the microprocessor retainer is fully open 9 Remove the protective cover that protects the gold contacts of the new microprocessor Hold the new microprocessor by its sides and align the small triangle on one corner of the new microprocessor with the corresponding small triangle on one corner of the microprocessor socket Chapter 9 Replacing FRUs machine type 10AR 99 11 Lower the new microprocessor straight down into the microprocessor socket on the system board Figure 32 Installing the microproce
2. A El E po 4 E A mm m m m Figure 9 Locations of the parts and connectors on the system board EH 4 pin power connector Front panel connector for connecting LED indicators and power switch El Microprocessor Front USB 2 0 connector for connecting additional USB 2 0 devices El Microprocessor fan connector Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper vero sot on El Thermal sensor connector FA PCI Express x1 card slots 2 eSATA connector El Cover presence switch connector Intrusion switch connector EE Front USB 3 0 connector for connecting USB 3 0 ports 1 and 2 on the front bezel Chapter 8 Locations 79 Locating internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on When installing or replacing an internal drive it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Installing or
3. MUNIN 2 iy Figure 3 Locating major FRUs and CRUs The following table lists the major FRUs shown in Locating major FRUs and CRUs on page 69 and identifies which FRUs also are self service CRUs or optional service CRUs 70 ThinkCentre E93 Hardware Maintenance Manual Notes e Self service CRUs These CRUs unplug or are secured by no more than two screws Examples of these types of CRUs include the keyboard the mouse any USB device and the power cord Other self service CRUs depending on product design might include memory modules adapter cards hard disk drives and optical drives e Optional service CRUs These CRUs are isolated parts within the computer and are concealed by an access panel that is typically secured by more than two screws Once the access panel is removed the specific CRU is visible Number FRU description _SelPservice GRU opronarsenicocau DO ums m Optical drive available in some models Yes Card reader available in some models Peripheral Component Interconnect PCI card Yes Looking up FRU information For detailed FRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup Locating parts on the system board Figure 4 Locations of the parts and connectors on the system board on page 72 shows the locations of the parts and connectors on the system board C
4. a DI Se JET BA o th RU ERA REP A HR ENTER 1 WTA EE 1 WTA BY 2 HARO ERA 2 EEE dk HAR o 3 MES HE eB Be 3 MBA ERES HABE 4 ep HW Bee e Sd E 4 Wet ESRI TA ASE 5 MARK ai i ERES DUE MAA 4501566 FR Ha HIER eE E RK a MRI AARE ELLE E E A AAA Be HH E WREE ERAEN TAES REKE WI HARO HS 100 C 212 F LLE SEE TR AZ Sk HI HU fin CD ROM DVD ROM iz DS IA JET Hr BN BR N WEE Poh ate PRO m In SEUI O JE 148 ABCA HAE INT RANK ATE FE FERE Pe ERRE JUA BY BE BE Se MATE o Chapter 2 Safety information 13 ha OT MERA 3A Kt 38 ROCHE ER AE HIPAA BOCA WIEDER WA A BENDITA IRIS BEREIT 218 Tri 37 HH 1 He Di AR gt 32 FTE 70 5 TH AL que BA EN ETTA AUT ER TR Nr EL WREN far ANAL AVEIA A RER AS ER o ER ELARRE LH TABLA CIRE gt FEMEA ANE BELAS PRR MAZA MAE AE de o MA ER REE S EEC AE A ERI o ARA E AA AE BLE EM ERG RAT ESA RA EKK gt BEAR gt AK AMI SG MER BALE TEA RAR RADA RAR SRAM ERE AT RR SHAMAN REAR GREG TARA SS e
5. P M LA Figure 12 Removing the front bezel Chapter 9 Replacing FRUs machine type 10AR 83 4 To reinstall the front bezel align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis then pivot the front bezel inwards until it snaps into position on the left side Figure 13 Reinstalling the front bezel What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the hard disk drive To replace the hard disk drive do the following 1 2 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 82 Locate the hard disk drive See Locating internal drives on page 73 Note There is also a secondary hard disk drive bay for you to purchase and install asecondary hard disk drive by yourself If you want to install a secondary hard disk drive use the
6. Security features A Hardware controlled dass Words Operating system password Vital product data BIOS levels Flash update procedures Updating flashing the BIOS from a de Updating flashing the BIOS from your operating system Recovering from a POST BIOS update failure i Power management Advanced configuration ind power iterate ACPI BIOS Automatic Power on features Appendix A Notices Television output notice European conformance CE mark Trademarks Index 125 127 130 134 136 139 141 143 146 149 150 152 154 156 161 163 165 167 167 167 167 167 167 167 168 169 169 170 170 170 171 172 172 172 173 Chapter 1 About this manual This manual provides service and reference information for ThinkCentre E computers listed on the front cover This manual is intended only for trained service personnel who are familiar with Lenovo computer products Before servicing a Lenovo computer product be sure to read Important safety information on page 1 Chapter 7 Symptom to FRU Index on page 61 and Chapter 11 Additional service information on page 167 are not specific to any machine type and are applicable to all ThinkCentre E computers For major Field Replaceable Units FRU locations and Customer Replaceable Unit CRU identification see Chapter 8 Locations on page 67 For FRU replacement instructions see Chapter 9
7. Figure 87 Installing the slim card reader bracket 11 Connect the cable of the new slim card reader to the system board See Locating parts on the system board on page 78 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 Chapter 10 Replacing FRUs machine type 10AQ 141 This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly do the following 1 8 9 10 11 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 122 Remove the front bezel See Removing and reinstalling the front bezel on page 122 Pivot the drive bay assembly upward See Accessing the system board components and drives on page 124 Disconnect the front audio and USB assembly cables from the system board See Locating parts on the system board on page 78 Note Make sure you note the locations of
8. on page 3 This section provides instructions on how to replace the solid state drive To replace the storage converter with the solid state drive installed in it you might follow the steps of replacing the hard disk drive See Replacing the hard disk drive on page 84 To replace the solid state drive in the storage converter do the following 86 ThinkCentre E93 Hardware Maintenance Manual 1 Remove the four screws that secure the solid state drive to the storage converter Then remove the drive from the converter as shown Figure 16 Removing the solid state drive from the storage converter 2 Take the new solid state drive out of the static protective package 3 Position the solid state drive into the storage converter so that the holes in the drive are aligned with the corresponding holes in the converter Then install the four screws to secure the solid state drive to the converter Figure 17 Installing the solid state drive into the storage converter Chapter 9 Replacing FRUs machine type 10AR 87 Replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the optical drive Note The optical drive is only available in some models To replace an optical drive do the following 1 Remove all media from the drives and turn off all attache
9. on page 82 Remove the front bezel See Removing and reinstalling the front bezel on page 83 Chapter 9 Replacing FRUs machine type 10AR 117 Figure 55 Peeling off the paper that protects the stickers 5 Stick the front antenna to the front panel as shown Then insert the front antenna cable through the hole in the front panel Figure 56 Installing the front Wi Fi antenna 6 Connect the front antenna cable to the Wi Fi card module What to do next e To work with another piece of hardware go to the appropriate section 118 ThinkCentre E93 Hardware Maintenance Manual e To complete the installation or replacement go to Completing the parts replacement on page 119 Removing the front Wi Fi antenna To remove the front Wi Fi antenna do the following 1 aR OMN Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 82 Remove the front bezel See Removing and reinstalling the front bezel on page 88 Disconnect the front antenna cable from the Wi Fi card module Remove the front antenna and cable from the front of the computer Figure 57 Removing the front Wi Fi antenna What to do next
10. 6 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 7 Reconnect any cables that were disconnected and reinstall the PCI card if removed 8 Close the computer cover and reconnect the power cords for the computer and monitor to electrical outlets See Completing the parts replacement on page 119 9 Turn on the computer and then insert the POST and BIOS update flash update disc into the optical drive Wait a few minutes Then the recovery session begins The recovery session will take two to three minutes During this time a warning message will be displayed and no action is needed from you 10 After the recovery session is completed there will be no video and your computer will automatically turn off 11 Repeat step 1 through step 5 12 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 13 Reconnect any cables that were disconnected and reinstall the PCI card if removed 14 Close the computer cover and reconnect any cables that were disconnected 15 Turn on the computer to restart the operating system Chapter 11 Additional service information 169 Power management Power management reduces the power consumption of certain components of the computer such as the system power supply processor hard disk drives and some monitors Advanced configuration and power interface ACPI BIOS Being an ACPI BIOS system the oper
11. Bale 9 323 71212 JS USLICL SAN SE HAE ENE EME JA 257 PF Salzio gi Aa XI RISA ID AA 20 gt 10am AA PELIGRO La corriente el ctrica procedente de cables de alimentaci n tel fonos y cables de comunicaci n puede ser peligrosa Para evitar el riesgo de descarga el ctrica e No conecte ni desconecte los cables ni realice ninguna tarea de instalaci n mantenimiento o reconfiguraci n de este producto durante una tormenta el ctrica e Conecte todos los cables de alimentaci n a tomas de corriente debidamente cableadas y conectadas a tierra e Cualquier equipo que se conecte a este producto tambi n debe conectarse a tomas de corriente debidamente cableadas e Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de se al Chapter 2 Safety information 25 e No encienda nunca un equipo cuando hay senales de fuego agua o danos estructurales e Desconecte los cables de alimentaci n los sistemas de telecomunicaciones las redes y los m dems conectados antes de abrir las cubiertas de los dispositivos a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n e Conecte y desconecte los cables como se describe en la tabla siguiente cuando instale mueva o abra las cubiertas de este producto o de los dispositivos conectados Para conectar Para desconectar 1 AP GUELO todo AP GUELO todo En primer lugar conecte todos los cables a los En p
12. HEAR 1 BA PAAA BAM gt 2 850 EMA RREK E gt 3 RR RARI o 4 BERRA o 5 BARR Be 1 Bil BA Prt A BARA gt 2 85 gt Hap eo ERR O 3 AP HE IAL ENTE HERR ARR E LHR 14 ThinkCentre E93 Hardware Maintenance Manual 255 Fr 121 2 5 BUFR ERR gt OAS KH gt 4 A ES Bae En BEE ARE 4501566 2 8 14 5 TE AA E do FAO ARP SAS EA FRENA RREN 0048 AR HAT RA do RADA ARM REL E ES E o FABER 4A BERRAK P ER 100 C 212 F bay BE G Ad hi ARRAL A HAS EUA ACLARA E o A KA ABURREN MURS TIT PRADA RR ATA P o RENS RT ATRIA gt AAA BUATIFA O PAT dE 6 ERRIRE gt TRE EER ADEA SP BD ERA DSA ANRA Class 3A Class 3B EHR FESTISR AMENA gt QE DABA BA ARARKRAAZRE EHEN MAR AA CRA 218 Af 37 2 3227 70 5 gt 55 Af 121 2 z Sug a amp cae Wy AA REL a RATES LE 69 ER FA gt SAMIR AA MER a GRETEASARERR GRRERENM MONA DA TARTA TRATA O AA 20 gt hf AA LA ts ale Chapter 2 Safety information 15 DANGER Le courant lectrique provenant de l alimentation du t l phone et des cables de transmission peut pr senter un danger Pour viter tout risque de choc lectrique e Ne manipulez aucun cable et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage e Branchez tous les cordons d alimentation sur un socle de prise de courant correctement c bl et mis la te
13. The pointer on the screen does not move smoothly with the mouse on page 44 e The fingerprint reader does not work on page 44 e The wireless keyboard does not work on page 44 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions e Verify that the keyboard cable is securely connected to the correct connector on the computer e If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working these buttons might have been disabled or have not been assigned to a function Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons 42 ThinkCentre E93 Hardware Maintenance Manual To open the Enhanced Performance Customization Keyboard program do one of the following Onthe Windows 7 operating system do the following 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts Onthe Windows 8 or Windows 8 1 operating system do the following 1 Open Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts If these actions d
14. on page 82 3 Lay the computer on its side for easier access to the system board 96 ThinkCentre E93 Hardware Maintenance Manual 4 Locate the heat sink and fan assembly See Locating major FRUs and CRUs on page 69 5 Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board See Locating parts on the system board on page 71 6 Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board a Partially remove screw E then fully remove screw EE and then fully remove screw EL b Partially remove screw EE then fully remove screw EE and then fully remove screw El Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly i lee Figure 29 Removing the heat sink and fan assembly Lift the failing heat sink and fan assembly off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it f
15. 91 Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 8 This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly do the following 1 aR OMN Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 82 Remove the front bezel See Removing and reinstalling the front bezel on page 83 Locate the front audio and USB assembly Disconnect the front audio and USB assembly cables from the system board See Locating parts on the system board on page 71 Note Make sure you note the locations of the cables when you disconnect the cables from the system board Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis DITA III o SSSSSDOSS ISIITTTTTR Figure 24 Removing the front audio and USB assembly Install the new front audio and USB assembly bracket into the chassis and align the screw hole in the bracket with the corresponding hole in the chassis Install the screw
16. Administrator Password When an administrator password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the power on password and administrator password are set you can type either password However you must use your administrator password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive Notes e After you set a Hard Disk Password your data on the hard disk drive is protected even if the hard disk drive is removed from one computer and installed in another e If the Hard Disk Password is forgotten there is no way to reset the password or recover data from the hard disk drive Setting changing and deleting a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 56 ThinkCentre E93 Hardware Maintenance Manual 2 3 4 From the Setup Utility program main menu select Security Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password Follow the instructions on the right side of the screen to set c
17. By using the Setup Utility program you can set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power On Password O Copyright Lenovo 2013 2014 55 e Administrator Password e Hard Disk Password You do not have to set any passwords to use your computer However using passwords improves computing security If you decide to set any passwords read the following sections Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines e Have at least eight characters in length e Contain at least one alphabetic character and one numeric character e Setup Utility program and hard disk passwords are not case sensitive e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords Power on password When a power on password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in Administrator password Setting an administrator password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an
18. DVD problems Intermittent problems Hard disk drive problems Keyboard mouse or pointing device problems ENTE N Monitor problems Networking problems Option problems Performance and lockup problems Printer problems Serial port problems Software problems USB problems Copyright Lenovo 2013 2014 aw wo o on 29 29 29 30 30 30 31 32 33 33 35 35 36 36 37 37 39 40 41 41 42 44 46 48 49 51 51 52 53 Diagnostics seats A Lenovo Solution aner UEFI diagnostic program Chapter 6 Using the lai So program 3 Starting the Setup Utility program Viewing and changing settings Using passwords Password considerations Power on password Administrator password Hard Disk Password 3 Setting changing and deleting a Password Erasing lost or forgotten ori clearing CMOS EEE Enabling or disabling a device Selecting a startup device Iren li Selecting a temporary startup device Selecting or chanoine the dal device sequence Enabling ErP LPS compliance Mode ICE performance mode ICE thermal alert Changing the BIOS en before installing s a new operating system E er Exiting the Setup Utility program Chapter 7 Symptom to FRU Index Hard disk drive boot error Power supply problems Beep symptoms POST error codes E x Miscellaneous error conditions Undetermined problems Chapter 8 Locations For machine ty
19. If an electrical accident occurs you can then operate the switch or unplug the power cord quickly e Do not work alone under hazardous conditions or near equipment that has hazardous voltages e Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing Field Replaceable Units FRUs e Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position e f you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages
20. Replacing the slim card reader Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the slim card reader Note The slim card reader is only available in some models To replace the slim card reader do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Remove the front bezel See Removing and reinstalling the front bezel on page 83 4 Note the cable routing of the installed slim card reader and disconnect the cable of the slim card reader from the system board Chapter 9 Replacing FRUs machine type 10AR 89 5 Remove the screw that secures the slim card reader bracket and then remove the bracket from the chassis A Ny SSSSSS S SSSSSOSS QOQOSSSSSSSS SIIIIIIIIOS SIIIIIIIIN SER OOOO o OS CSSS S ISS SSSSS AX SI SS ISS SSA WS SSSSS SONS Figure 20 Removing the slim card reader bracket 6 Remove the two screws that secure the card reader to the bracket Then slide the card reader as shown to remove it from the bracket Note Touch only the edges of the card reader Do
21. When you handle parts and other computer components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle parts and other computer components carefully Handle PCI cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry e Prevent others from touching the parts and other computer components e Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e When possible remove the new part from the static protective packaging and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 Notes 1
22. e Black screen instead of DVD video on page 40 e DVD movie will not play on page 40 e No audio or intermittent audio while playing DVD movie on page 40 e Playback is very slow or choppy on page 41 e Invalid disc or no disc found message on page 41 Black screen instead of DVD video Symptom Black screen instead of DVD video Actions e Restart the DVD player program e Close any open files turn off the computer and then restart the computer e Try a lower screen resolution or color depth If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 32 DVD movie will not play Symptom DVD movie will not play Actions e Ensure that the disc surface is clean and not scratched e Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using your computer If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 32 No audio or intermittent audio while playing DVD movie Symptom No audio or intermittent audio while playing DVD movie Actions e Check the volume control settings on your computer and on your speakers 40 ThinkCentre E93 Hardware Maintenance Manual e Ensure that the disc surface is clean and not scratched e Che
23. these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages e Regularly inspect and maintain your electrical hand tools for safe operational condition e Do not use worn or broken tools and testers e Never assume that power has been disconnected from a circuit First check that it has been powered off e Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds e Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage e Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units e f an electrical accident occurs 4 ThinkCentre E93 Hardware Maintenance Manual Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and s
24. Bluetooth cable connects the Bluetooth connector on the Wi Fi adapter card to the front USB connector on the system board to support the Bluetooth function 4 Remove the screw that secures the Wi Fi adapter card 5 Grasp the Wi Fi adapter card that is currently installed and gently pull it out of the slot Chapter 10 Replacing FRUs machine type 10AQ 157 Figure 107 Removing the Wi Fi adapter card Note The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot Removing the Wi Fi card module To remove the Wi Fi card module do the following 1 Remove the Wi Fi adapter card from the computer and then disconnect the front and rear Wi Fi antenna cables from the Wi Fi card module Figure 108 Removing the Wi Fi antenna cables 2 Remove the two screws that secure the Wi Fi card module to the Wi Fi adapter card 158 ThinkCentre E93 Hardware Maintenance Manual Figure 109 Removing the screws that secure the Wi Fi card module 3 Pull the Wi Fi card module out of the mini PCI Express slot to remove it from the Wi Fi adapter card Figure 110 Removing the Wi Fi card module Installing the Wi Fi units To install the Wi Fi units do the following 1 Insert the Wi Fi card module into the mini PCI Express slot and then install the two screws to secure the Wi Fi card module to the Wi Fi adapter card Chapter 10 Replacing FRUs m
25. Control Panel gt System and Security gt System gt System Protection gt System Restore 36 ThinkCentre E93 Hardware Maintenance Manual 6 Run the diagnostic program See Lenovo Solution Center on page 53 for more information e For Windows 8 or Windows 8 1 Open Control Panel and then click System and Security gt System gt System Protection gt System Restore If this does not correct the problem continue with the next step e If the diagnostic program detects a hardware failure contact the Lenovo Customer Support Center See Lenovo Support Web site on page 32 for more information e If you are unable to run the diagnostic program contact the Lenovo Customer Support Center See Lenovo Support Web site on page 32 for more information e Ifthe diagnostic program does not detect a hardware failure continue with the next step 7 Use an antivirus program to see if your computer has been infected by a virus If the program detects a 8 If none of these actions solve the problem seek technical assistance See Lenovo Support Web virus remove the virus site on page 32 for more information Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software do the following before referring to the troubleshooting informati
26. Fi antenna installing removing 117 163 FRU locations 69 76 FRU part numbers 1 67 71 78 FRUSs replacing 81 121 H hard disk drive replacing 84 127 HDMI connector 69 76 heat sink and fan assembly replacing 96 125 Identifying FRUs 69 76 installing operating system 60 installing options memory module 105 152 PCI card 100 149 K keyboard connector 69 76 L Lenovo Solution Center 53 locating components 69 76 looking up part numbers 1 67 71 78 memory module installing replacing 105 152 system board 105 152 Microphone connector 69 76 microprocessor replacing 98 146 mouse connector 69 76 N notice television output 172 notices 171 173 O optical drive replacing 88 136 optical mouse cleaning 43 Optional service CRUs 69 76 P part numbers 1 67 71 78 parts replacement completing 119 165 password administrator 56 considerations 56 power on password 56 setting changing deleting 56 passwords erasing 57 lost or forgotten 57 passwords using 55 PCI card 100 149 installing replacing 100 149 slots 100 149 physical specifications 29 30 power supply assembly replacing 93 143 power on password 56 R rear connectors 68 75 rear Wi Fi antenna installing removing 115 161 recovering from a POST BIOS update failure 169 recovery boot block 169 removing computer cover 82 122 replacing battery 104 150 hard disk drive 84 127 heat sink and fan asse
27. PCI card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Depending on whether you are installing or replacing a PCI card do one of the following e If you are installing a PCI card remove the screw that secures the appropriate metal slot cover Then remove the metal slot cover e If you are replacing an old PCI card remove the screw that secures the old PCI card Then grasp the old card that is currently installed and gently pull it out of the slot Figure 96 Removing a PCI card Notes a The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot b If the card is held in place by a retaining latch press the card retaining latch E as shown to disengage the latch Grasp the card and gently pull it out of the slot Chapter 10 Replacing FRUs machine type 10AQ 149 4 Remove the new PCI card from its static protective package 5 Install the new PCI card into the appropriate slot on the system board See Locating parts on the system board on page 78 Note If you are installing a PCI Express x16 graphics card make sure the memory slot retaining clips are closed bef
28. Replacing FRUs machine type 10AR on page 81 and Chapter 10 Replacing FRUs machine type 10AQ on page 121 For FRU part numbers go to http www lenovo com serviceparts lookup Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du pr sent document avant d ex cuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorg nge durchf hren Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni Certifique se de ler todas as instru es de cuidado e perigo neste manual antes de executar qualquer uma das instru es Es importante que lea todas las declaraciones de precauci n y de peligro de este manual antes de seguir las instrucciones Cilagizili oda glo d USI Jia dy gal Gl all US del E Ge S BUTTARE ZIO ROA F TA AE A PATATAS RAT gt ERRE MIRA E PATA EA 219593 noivo 1VSANY 7199 nr nona nom nnran MYT 55 NX DNXAPY INDI AS ESO DIME USS AHS AU DE FINE L ABAS SASA Copyright Lenovo 2013 2014 1 2 ThinkCentre E93 Hardware Maintenance Manual Chapter 2 Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer Ge
29. Support Web site on page 32 for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and support telephone numbers refer to the Safety Warranty and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http www lenovo com support phone Dome Sie The computer does not start Verify that when you press the power Switch e The power cord is correctly connected to the rear of the computer and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer ensure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that e The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is turned on and the brightness and contrast controls are set correctly The computer voltage matches the voltage available at the electrical outlet for your country or region If your computer has two monitor connectors be sure to use the connector
30. and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to install or replace a memory module Your computer has four slots for installing or replacing double data rate 3 unbuffered dual inline memory modules DDR3 UDIMMs that provide up to a maximum of 32 GB system memory When installing or replacing a memory module use 2 GB 4 GB or 8 GB DDR3 UDIMMs in any combination up to a maximum of 32 GB Chapter 9 Replacing FRUs machine type 10AR 105 The following table provides information about the memory module installation rules that you should consider when installing or removing a memory module The X mark indicates the memory slot s into which the memory module s should be installed in different situations The numbers 1 2 3 and 4 indicate the installation sequence To locate the memory module slots see Locating parts on the system board on page 71 To install or replace a memory module do the following 1 2 3 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 82 Lay the computer on its side and then pivot the drive bay assembly upward to access to the system board Locate the memory slots See Locating parts on the sys
31. appears to be flickering Actions e The monitor might be operating in a low refresh rate display mode Set the monitor to the highest noninterlaced refresh rate supported by your monitor and the video controller in your computer Attention Using a resolution or refresh rate that is not supported by your monitor might damage it Check the documentation that comes with your monitor to verify the supported refresh rates e The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor e You can reset the refresh rate through your operating system Control Panel On the Windows 7 operating system click Start gt Control Panel gt Hardware and Sound gt Adjust screen resolution gt Advanced Settings Then click the Monitor tab and select a new refresh rate Chapter 5 Troubleshooting and diagnostics 45 On the Windows 8 or Windows 8 1 operating system open Control Panel and click Hardware and S
32. audio in Windows Actions e f you are using powered external speakers that have an On Off control verify that the On Off control is set to the On position and the speaker power cable is connected to a properly grounded functional ac electrical outlet e If your external speakers have a volume control verify that the volume control is not set too low e Click the speaker icon in the Windows desktop notification area A volume control window opens Press Mixer to open the Volume Mixer window Verify that the speaker mute buttons are not pressed and the volume settings are not set too low e Some models have a front audio panel you can use to adjust volume If you have a front audio panel verify that the volume is not set too low e Verify that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When external speaker or headphone cables are attached to the audio connector the internal speaker if present is disabled In most cases if an audio adapter is installed in one of the expansion slots the audio function built into the system board is disabled use the audio jacks on the adapter e Ensure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature and must be configured to use So
33. cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 If your computer comes with a Wi Fi card module that supports the Bluetooth function disconnect the Bluetooth cable from the Wi Fi adapter card 110 ThinkCentre E93 Hardware Maintenance Manual Figure 45 Disconnecting the Bluetooth cable Note The Bluetooth cable connects the Bluetooth connector on the Wi Fi adapter card to the front USB connector on the system board to support the Bluetooth function 4 At the rear of the computer remove the screw that secures the PCI card latch 5 Grasp the Wi Fi adapter card that is currently installed and gently pull it out of the slot a I D Di NEN E E NI amp WAIL N Figure 46 Removing the Wi Fi adapter card Chapter 9 Replacing FRUs machine type 10AR 111 Note The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot Removing the Wi Fi card module To remove the Wi Fi card module do the following 1 Remove the Wi Fi adapter card from the computer and then disconnect the front and rear Wi Fi antenna cables from the Wi Fi card module Figure 47 Removing the Wi Fi antenna cables 2 Remove the two screws that secure the Wi Fi card module to the Wi Fi adapter card Figure 48 Removing the screw
34. connected to the computer 2 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 67 and Locating connectors on the rear of your computer on page 68 3 Remove any locking device that secures the computer cover such as a padlock or a Kensington style cable lock 4 Remove the two screws that secure the computer cover and slide the computer cover to the rear to remove it ANNAN TANT WA WA NNN BBB SSB ss SS we Figure 11 Removing the computer cover 82 ThinkCentre E93 Hardware Maintenance Manual Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward
35. di un unit laser pu determinare l esposizione a radiazioni laser pericolose All interno dell unit non vi sono parti su cui effettuare l assistenza tecnica e L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose A PERICOLO Alcune unita laser contengono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio A gt 18 kg gt 32 kg gt 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura AA ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unita e l interruttore dell alimentatore non disattivano l alimentazione corrente fornita all unit E possibile che l unit disponga di pi cavi di alimentazione Per disattivare l alimentazione dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione AA 2 Ca 10d Chapter 2 Safety information 23 LE aa Ast sa HOSS Are AZ ELCH Hug HAS Lot AM CHE ZO stilo 4747 ALE SOE ASS AB LE Zr E MES Mal HT MASSE OAL rin a rio H ir nk HZ YALE 217 EMEO NASAIS OL PAA 30 US BP BAY HAS BCH AX HAL ui Ir rir mo E E Th SA SI AA 220 BIE ZIA APO LE BS BAS NE 27 Moll H
36. do the following 1 Turn off your computer 2 Repeatedly press and release F12 when turning on the computer When the Startup Device Menu window opens release F12 3 From the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 4 When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y and then type in the serial number and press Enter 5 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y and then type in the machine type and model and press Enter 6 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive 168 ThinkCentre E93 Hardware Maintenance Manual Updating flashing the BIOS from your operating system Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenced in the following procedure To update flash the BIOS from your operating system do the following 1 Go to http www lenovo com support Click Download Drivers amp Software Click Use Quick Path Type the 4 digit machine type
37. does not work Actions e Verify that the disc is inserted correctly with its label up e Ensure that the disc you are using is clean To remove dust or fingerprints wipe the disc clean with a soft cloth from the center to the outside Wiping a disc in a circular motion might cause loss of data e Verify that the disc you are using is not scratched or damaged Try inserting another disc that you know is good If you cannot read from a known good disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Ensure that the power cable and signal cable are securely connected to the drive Chapter 5 Troubleshooting and diagnostics 39 Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Action Ensure that the CD or DVD drive is in the startup sequence before the hard disk drive Refer to your Selecting or changing the startup device sequence on page 58 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and cannot be changed If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 22 DVD problems Select your symptom from the following list
38. drive bay assembly upward 5 To lower the drive bay assembly press the drive bay assembly clip El inward and pivot the drive bay assembly downward as shown 124 ThinkCentre E93 Hardware Maintenance Manual Figure 63 Lowering the drive bay assembly Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To replace the heat sink and fan assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the front bezel See Removing and reinstalling the front bezel on page 122 4 Pivot the drive bay assembly upward Then pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly Chapter 10 Replacing FRUs machine type 10AQ 125 Figure 64 Removing the heat sink fan duct 5 Disconnect the heat sink and fan assembly cabl
39. e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 55 To reinstall the computer cover and reconnect cables to your computer do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating major FRUs and CRUs on page 69 for the locations of various components in your computer Chapter 9 Replacing FRUs machine type 10AR 119 2 Make sure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover 3 If you have removed the front bezel reinstall it 4 Position the computer cover on the chassis so that the rail guides on the computer cover engage the rails on the chassis Then slide the computer cover to the front of the computer until it snaps into position and is closed Then install the two screws to secure the co
40. on page 78 134 ThinkCentre E93 Hardware Maintenance Manual 8 The system fan is attached to the chassis by four rubber mounts Remove the system fan by cutting the four rubber mounts J and lifting the system fan out of the chassis Note The new system fan will have four new rubber mounts attached Figure 77 Removing the system fan 9 Install the new system fan by aligning the new rubber mounts that came with the new system fan with the corresponding holes in the chassis and then push the rubber mounts through the holes Then carefully pull on the tips of the rubber mounts from the bottom until the new system fan is secured in place Chapter 10 Replacing FRUs machine type 10AQ 135 Figure 78 Installing the system fan 10 Connect the new system fan cable to the system fan connector on the system board See Locating parts on the system board on page 78 11 Reinstall the heat sink fan duct See Replacing the heat sink and fan assembly on page 125 12 Reinstall the hard disk drive See Replacing the hard disk drive on page 127 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on pa
41. on the graphics card The keyboard does not work Verify that e The computer is turned on e The keyboard is securely connected to a USB connector on the computer e No keys are stuck The mouse does not work Verify that e The computer is turned on e The mouse is securely connected to a USB connector on the computer e The mouse is clean Refer to Optical mouse on page 43 for further information Copyright Lenovo 2013 2014 35 DOS o on TT The operating system does not Verify that start e The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information see Selecting a startup device on page 58 The computer beeps multiple Verify that no keys are stuck times before the operating system starts Accessing Control Panel on the Windows 8 or Windows 8 1 operating system On the Windows operating system you can view and change computer settings through Control Panel To access Control Panel on the Windows 8 or Windows 8 1 operating system do one of the following e From the desktop 1 Move the pointer to the top right or bottom right corner of the screen to display the charms 2 Click Settings 3 Click Control Panel e From the Start screen For Windows 8 1 Move the pointer to the top right or bottom right corner of the screen to display the charms 2 Click Search 3 On the Apps screen scroll to
42. p 18 lt 1 70 5 a p 32 lt 29 121 2 2 p 55 lt nv mona wnanwna nya MRIN Tra nam mar APND PANN Inwnn DIT NX MON DMX 2nnn PID gt n gt oyonn anm qpnnn gt n gt yann 8N pnnnn NUNN Dam 55 NX 9909 TD TNX DAWN Haan ANY 91999 Wy JPNNN 9012 2nunn Npnn DPI Ynwnn dad Dw XT AA 2 1 0 Chapter 2 Safety information 21 AA PERICOLO La corrente elettrica proveniente dai cavi di alimentazione del telefono e di comunicazione pu essere pericolosa Per evitare il rischio di scosse elettriche e Non collegare o scollegare qualsiasi cavo oppure effettuare l installazione la manutenzione o la riconfigurazione del prodotto durante un temporale e Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra e Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto e Se possibile utilizzare solo una mano per collegare o scollegare i cavi di segnale e Non accendere assolutamente apparecchiature in presenza di incendi perdite d acqua o danno strutturale e Scollegare i cavi di alimentazione i sistemi di telecomunicazione le reti e il modem prima di aprire i coperchi del dispositivo salvo istruzioni contrarie relative alle procedure di installazione e configurazione e Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate operazioni di installazione spostamen
43. replacing hardware on page 121 for instructions on how to install or replace internal drives for your computer Locating internal drives on page 80 shows the locations of the drive bays x d has SERRES SR ERS ET EREEREER TERRE BIBBIISSSSOSBESSSSSSSS 09988880 SESSSSSISSSSSSSSSSSSSSSSSSSS OSS SII SAS LUUA Figure 10 Drive bay locations Bay 1 Secondary solid state drive with a solid state drive installed in some models El Bay 2 Optical drive bay with an optical drive installed in some models El Bay 3 Slim card reader drive bay with a slim card reader installed in some models E Bay 4 Hard disk drive bay with a hard disk drive or a solid state drive installed 80 ThinkCentre E93 Hardware Maintenance Manual Chapter 9 Replacing FRUs machine type 10AR Important Before you replace any FRU read Chapter 2 Safety information on page 3 These precautions and guidelines will help you work safely FRU replacements are to be done by trained service technicians only This chapter provides instructions about removing or replacing major FRUs Not all FRUs are documented Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts
44. that paper is loaded correctly e Ensure that any device drivers or other software supplied with the USB device is correctly installed Refer to the documentation for the USB device e Reset the device by detaching and reattaching the USB connector If these actions do not correct the problem run the Lenovo Solution Center program to test the USB connector Ifthe USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Lenovo Support Web site on page 32 Diagnostics The diagnostic program is used to test hardware components of your computer The diagnostic program can also report operating system controlled settings that interfere with the correct operation of your computer You can use the preinstalled diagnostic program to diagnose computer problems if your computer is running the Windows operating system Notes 1 Your computer is preinstalled with the Lenovo Solution Center program for diagnostic purposes For more information about the Lenovo Solution Center program see Lenovo Solution Center on page 53 2 If you are unable to isolate and repair the problem yourself after running the diagnostic program save and print the log files created by the diagnostic program You will need the log files when you speak to a Lenovo technical support representative Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and re
45. the bracket from the bottom of the optical drive bay Figure 72 Removing the solid state drive bracket 7 Remove the four screws that secure the solid state drive to the bracket Then slide the drive as shown to remove it from the bracket Figure 73 Removing the solid state drive from the bracket 8 Take the new solid state drive out of the static protective package 132 ThinkCentre E93 Hardware Maintenance Manual 9 Slide the new solid state drive into the solid state drive bracket as shown until the four holes in the drive are aligned with the corresponding holes in the bracket Then install the four screws to secure the new solid state drive to the bracket Figure 74 Installing the solid state drive into the bracket 10 Carefully slide the solid state drive bracket downward until it is secured by the three retaining clips E on the bottom of the optical drive bay Figure 75 Installing the solid state drive bracket 11 Install the screw to secure the bracket on the bottom of the optical drive bay Chapter 10 Replacing FRUs machine type 10AQ 133 12 Figure 76 Installing the screw to secure the bracket on the bottom of the optical drive bay Connect one end of the signal cable to the bottom of the new solid state drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 78 Then locate an available four
46. the cables when you disconnect the cables from the system board Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis Figure 88 Removing the front audio and USB assembly Install the new front audio and USB assembly bracket into the chassis and align the screw hole in the bracket with the corresponding hole in the chassis Install the screw to secure the bracket to the chassis Pivot the drive bay assembly upward and reconnect the front USB and front audio cables to the system board See Locating parts on the system board on page 78 Lower the drive bay assembly See Accessing the system board components and drives on page 124 Reinstall the front bezel See Removing and reinstalling the front bezel on page 122 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 142 ThinkCentre E93 Hardware Maintenance Manual Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the power supply assembly Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are r
47. the four screws to secure the new hard disk drive in place Chapter 10 Replacing FRUs machine type 10AQ 129 Figure 69 Installing the hard disk drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Replacing the solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the solid state drive The solid state drive is only available in some models It might be installed in the hard disk drive bay or on the bottom of the optical drive bay e To replace the solid state drive in the hard disk drive bay see Replacing the solid state drive in the hard disk drive bay on page 130 e To replace the solid state drive on the bottom of the optical drive bay see Replacing the solid state drive on the bottom of the optical drive bay on page 131 Replacing the solid state drive in the hard disk drive bay To replace the storage converter with the solid state drive installed in it you might follow the steps of replacing the hard disk drive See Replacing the hard disk drive on page 127 To replace the solid state drive in the storage converter do the following 1 Remove the four screws that secure the solid state dri
48. the latest level BIOS see BIOS levels on page 167 Use the following procedure to help determine the cause of the problem 1 Power off the computer and all external devices Check all cables and power cords Set all display controls to the middle position Power on all external devices aR OMN Power on the computer e Look for displayed error codes e Listen for beep codes e Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 on page 33 If you do receive the correct response proceed to step 7 on page 33 6 Look at the following conditions and follow the instructions e If you hear beep codes during POST go to Beep symptoms on page 61 e lf the computer displays a POST error go to POST error codes on page 62 e f the computer hangs and no error is displayed continue at step 7 on page 33 7 Run the Diagnostic programs See Diagnostics on page 53 e If you receive an error replace the part that the diagnostic program calls out e Ifthe test stops and you cannot continue replace the last device tested Problem determination tips Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions e Machine type and mo
49. the socket cover Note Your microprocessor socket and cover might look slightly different from the illustration Chapter 9 Replacing FRUs machine type 10AR 109 5 Carefully press the other side of the socket cover downwards until the socket cover snaps into place Figure 44 Securing the socket cover 6 Carefully check the four corners of the socket cover to make sure that the cover is secured in the microprocessor socket 7 Close the microprocessor retainer and then lower the lever to secure the retainer Ensure that the lever is locked into position 8 Follow any additional instructions included with the replacement part you received Replacing the Wi Fi units Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the Wi Fi units The Wi Fi units include a Wi Fi adapter card a Wi Fi card module and a rear Wi Fi antenna cable Replacing the Wi Fi units involves the following operations e Removing the Wi Fi adapter card on page 110 e Removing the Wi Fi card module on page 112 e Installing the Wi Fi units on page 113 Removing the Wi Fi adapter card To remove the Wi Fi adapter card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all
50. to secure the new front audio and USB assembly to the chassis Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board See Locating parts on the system board on page 71 What to do next e To work with another piece of hardware go to the appropriate section 92 ThinkCentre E93 Hardware Maintenance Manual e To complete the installation or replacement go to Completing the parts replacement on page 119 Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the power supply assembly Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety and proper Underwriters Laboratories UL certification CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Remove a
51. wire power connector and connect it to the bottom of the new solid state drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Replacing the system fan Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the system fan To replace the system fan do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the front bezel See Removing and reinstalling the front bezel on page 122 Pivot the drive bay assembly upward to access the system fan See Accessing the system board components and drives on page 124 Remove the hard disk drive for easier access to the system fan See Replacing the hard disk drive on page 127 6 Remove the heat sink fan duct See Replacing the heat sink and fan assembly on page 125 Note the cable routing and disconnect the system fan cable from the power fan connector on the system board See Locating parts on the system board
52. your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web e Ifthe software program used to work correctly but does not work correctly now do the following On the Windows 7 operating system click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore Then follow the instructions on the screen 52 ThinkCentre E93 Hardware Maintenance Manual Onthe Windows 8 or Windows 8 1 operating system open Control Panel and click System and Security gt System gt System Protection gt System Restore Then follow the instructions on the screen e If you are unable to resolve the problem through other methods uninstall the software program and reinstall it If these actions do not correct the problem you might need technical assistance Contact your software manufacturer or see Lenovo Support Web site on page 32 for details USB problems Symptom The USB connectors cannot be accessed Actions e Ensure that the USB cable is securely connected to the USB connector and to the USB device If the USB device has its own power cord ensure that it is attached to a properly grounded electrical outlet e If the USB device has its own On Off switch ensure that it is in the On position e fthe USB device has an Online switch ensure that it is in the Online position e Ifthe USB device is a printer ensure
53. AE HA DE dega 248 Brlsale rio 24 SA AIAG E MSOILI ABE SRE SAI 0155710 BUNS SWS ES ES SME ASS AZAL Falsas GS M el amp th D od A Jo Pal 40 0 5 gt HO DE ENYA HAS DUAL AR DE ASS SAM SESAMO an BAEAN AA VCS FIANO AME AS HOISS AASA HMMA AS HOSS SAYA gt ov N ade AR DES ABA SAQA TE AOSS ZAAL a rom 22 WHEE 22434 HE Part Number 4501566 E MAIA ABS SUS SRS MBS MBAL ASX A ZA HO cl HAAS SRE DEU AS SAS MENA SUS RE FALE HAI MESE HAISHIAIS ERIAS 2150 HRA UA ER AS Ho ES HE SS 389 HHO USLICI AUS BAA CS AS ESA HAAS E SO AAPL FIFA OAL 100 212 F 014 FFAS DALE SALSHALE ESSA DRA LO HAAS BF St INS HS LE SAPS OFM AO Let AI IS HA e FO CD ROM DVD ROM 241 FMS HA LE SM BA ZS HON MBS SAB M CSI 2 fl FASS HTSA BOWS YX HAL ENE 2 Su HoH AF LAO EE PEO ELIO Bal FUE ASAE EJS Sela US FEO AELIC xa HUA 2 01919 HM FE AIO 28 SL BHE Cof HES 20 11 SAI SE UELI 24 ThinkCentre E93 Hardware Maintenance Manual A A ur SHOE YHE SAS 3A LE SAA 3B HoH LLEI UEL CHS FAHA RAHAL Erpo 271 So HOH SA ALRI SSELICL 340 EO AM MOIXI PES HAL 4 HE Ast WPS HBE SENO HAS AAG HEAR BES HAL gt 18 kg 37 Ibs gt 32 kg 70 5 lbs gt 55 kg 121 2 Ibs FOI HS 501 sa Hi THE UE AA AA zei SAIS E ve HE Sd Sa SIS HN SME A850 SAIO Sar 4715 APSA DOHA IO
54. B 3 0 connectors USB ports 5 and 6 Cable lock slots 2 EJ USB 2 0 connectors USB ports 3 4 7 and Optional serial port Serial port 2 8 EZ Microphone connector Ethernet connector Note If your computer is installed with a graphics card ensure that you use the monitor connectors on the graphics card 68 ThinkCentre E93 Hardware Maintenance Manual Connector Audio line in connector Audio line out connector DisplayPort connector Ethernet connector HDMI connector Microphone connector PS 2 keyboard connector optional PS 2 mouse connector optional Serial port USB 2 0 connector USB 3 0 connector VGA monitor connector Description Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Used to send audio signals from the computer to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector Used to attach an Ethernet cable for a LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Used to deliver u
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56. MegaRAID SAS adapter is installed If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 53 If you need technical assistance see Lenovo Support Web site on page 32 No Operating System Found message or the system not starting from the correct hard disk drive Symptom No Operating System Found message or the system not starting from the correct hard disk drive Actions e Ensure that all hard disk drive signal cables and power cables are connected correctly Refer to Replacing the hard disk drive on page 84 e Ensure that the hard disk drive your computer starts from is listed as the first startup device in the Setup Utility program Refer to Selecting a startup device on page 58 Note In rare cases the hard disk drive with the operating system might get corrupted or damaged In such cases you might need to replace the hard disk drive Refer to Replacing the hard disk drive on page 84 If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 53 If you need technical assistance see Replacing the hard disk drive on page 84 Keyboard mouse or pointing device problems Select your symptom from the following list e All or some keys on the keyboard do not work on page 42 e The mouse or pointing device does not work on page 43 e
57. SB 3 0 connector USB port 1 KE Hard disk drive activity indicator c o E o Q m D q o D q O m e 2 o E m o 6 a a E a m N 2 m e 2 O a o o Q m m N 5 74 ThinkCentre E93 Hardware Maintenance Manual Locating connectors on the rear of your computer Locating connectors on the rear of your computer on page 75 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer o O O O ES O O O a Dr SSD 08980888 ana ess 0208020026 ASK O O O Q 00 le OLOR O O O O O O i o a 09 O 2 O ORO O ORO Le O a Je So Figure 7 Rear connector locations PCI Express x16 graphics card slot PCI Express x1 card slots 2 El PS 2 keyboard and mouse connectors PCI card slot optional E DisplayPort connector Ethernet connector USB 3 0 connectors USB ports 5 and 6 Security lock slot EJ USB 2 0 connectors USB ports 3 4 7 and Padlock loop 8 Note 1 For a small desktop computer cable lock slots are optional in the bracket for one of the following 2 If your computer is installed with a graphics ca
58. Use only computer parts provided by Lenovo 2 When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or ascanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your computer on page 67 and Locating connectors on the rear of your computer on page 68 to identify the Copyright Lenovo 2013 2014 81 required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to remove the computer cover CAUTION Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To remove the computer cover do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are
59. acement go to Completing the parts replacement on page 165 Replacing the system board Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the system board CAUTION The heat sink and microprocessor might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To replace the system board do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the front bezel See Removing and reinstalling the front bezel on page 122 4 Pivot the optical drive bay assembly upward to gain access to the system board See Accessing the system board components and drives on page 124 5 Remove all memory modules and PCI cards that are currently installed See Installing or replacing a memory module on page 152 and Installing or replacing a PCI card on page 149 6 Remove the heat sink and fan assembly from the failing system board See Replacing the heat sink and fan assembly on page 125 7 Carefully take note of the location of all cable connections on
60. achine type 10AQ 159 Figure 111 Installing the Wi Fi card module 2 Connect the front antenna cable and rear antenna cable to the Wi Fi card module Figure 112 Connecting the Wi Fi antenna cables 3 Locate the two PCI Express x1 slots on the system board See Installing or replacing a PCI card on page 149 160 ThinkCentre E93 Hardware Maintenance Manual 4 Install the Wi Fi adapter card into one of the two PCI Express x1 slots Then install the screw to secure the Wi Fi adapter card in place Figure 113 Installing the Wi Fi adapter card 5 Ifthe installed Wi Fi card module supports the Bluetooth function use a Bluetooth cable to connect the Bluetooth connector on the Wi Fi adapter card to the front USB connector on the system board What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Installing or removing the rear Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to install or remove the rear Wi Fi antenna Installing the rear Wi Fi antenna To install the rear Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from elect
61. al grease on the bottom of it does not get in contact with anything 6 Lift the small handle E and open the retainer to access the microprocessor EL L DD l ES E Figure 93 Accessing the microprocessor 7 Lift the microprocessor straight up and out of the microprocessor socket Figure 94 Removing the microprocessor Notes a b Your microprocessor and socket might look different from the one illustrated Note the orientation of the microprocessor in the socket You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches EX on the microprocessor This is important when installing the new microprocessor on the system board Chapter 10 Replacing FRUs machine type 10AQ 147 c Touch only the edges of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible 8 Make sure that the small handl
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63. and fan assembly and connect the heat sink and fan assembly cable to the new system board See Replacing the heat sink and fan assembly on page 96 Install the hard disk drive See Replacing the hard disk drive on page 84 Install the power supply assembly See Replacing the power supply assembly on page 9 Install all memory modules and PCI cards removed from the failing system board on the new system board See Installing or replacing a memory module on page 105 and Installing or replacing a PCI card on page 100 Reconnect all remaining cables to the system board See Locating parts on the system board on page 71 To complete the replacement go to Completing the parts replacement on page 119 The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling To install the microprocessor socket cover do the following 1 Release the lever securing the microprocessor retainer and open the retainer to access the microprocessor Grasp the microprocessor on the sides and lift it straight up and out of the socket Do not touch the contacts on the microprocessor socket Note the orientation of the socket cover Align the notches El of the microprocessor socket cover with the alignment keys EX of the microprocessor socket Install one side of the socket cover into the microprocessor socket as shown Figure 43 Installing
64. ard latch 4 Depending on whether you are installing or replacing a PCI card do one of the following e If you are installing a PCI card remove the appropriate metal slot cover Chapter 9 Replacing FRUs machine type 10AR 101 e If you are replacing an old PCI card grasp the old card that is currently installed and gently pull it out of the slot DE 48 N A ASS E Figure 34 Removing a PCI card Notes a The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot b If the card is held in place by a retaining latch press the card retaining latch E as shown to disengage the latch Grasp the card and gently pull it out of the slot 5 Remove the new PCI card from its static protective package 6 Install the new PCI card into the appropriate slot on the system board See Locating parts on the system board on page 71 Note If you are installing a PCI Express x16 graphics card make sure the memory slot retaining clips are closed before you install the graphics card 102 ThinkCentre E93 Hardware Maintenance Manual 7 Pivot the card latch to the closed position to secure the PCI card Y T Y QO WB a 2 N ee Ay DES Figure 35 Installing a PCI card Chapter 9 Replacing FRUs machine type 10AR 103 8 Reinstall the screw to secu
65. ase the F10 key when turning on the computer The main screen of the UEFI diagnostic program is displayed 3 Follow the instructions on the screen to use the diagnostic program The options on the main screen are as follows Table 2 Items on the main screen of the UEFI diagnostic program DIAGNOSTICS LCD test System information Memory Quick test Recover bad sectors tool Memory Extended test Generate configuration file Motherboard test Execute from configuration file PCI e test Exit application Storage Quick test 54 ThinkCentre E93 Hardware Maintenance Manual Chapter 6 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 Ensure that your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a Power On Password or an Administrator Password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords on page 55 When the POST detects that the hard disk drive has been removed from
66. ating major FRUs and CRUs on page 76 for the locations of various components in your computer 2 Make sure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover 3 Lower the drive bay assembly See Accessing the system board components and drives on page 124 4 Ifyou have removed the front bezel reinstall it 5 Position the computer cover on the chassis so that the rail guides on the computer cover engage the rails on the chassis Then slide the computer cover to the front of the computer until it snaps into position and is closed Then install the two screws to secure the computer cover Chapter 10 Replacing FRUs machine type 10AQ 165 A A A A A HA HA HA HA A A A gt Figure 119 Reinstalling the computer cover 6 If there is a padlock available lock the computer cover 7 If there is a Kensington style cable lock available lock the computer 8 Reconnect the external cables and power cords to the computer See Locating connectors on the rear of your computer on page 75 9 To update your configuration refer to Chapter 6 Using the Setup Utility program on page 55 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days a
67. ating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power on features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically e Wake Up on Alarm You can specify a date and time at which the computer will be turned on automatically This can be either a single event or a daily event e Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a specific signal from another computer on the local area network LAN To enable the Wake on LAN function or the Wake Up on Alarm function on the Windows 8 or Windows 8 1 operating system do the following 1 Open Control Panel 2 Click Hardware and Sound gt Power Options 3 In the left panel do one of the following e For Windows 8 Click Choose what the power buttons do e For Windows 8 1 Click Choose what the power button does 4 In the Shutdown setting section clear Turn on fast startup Note If the settings are unavailable click Change settings that are currently unavailable 5 Click Save changes 170 Thin
68. ave and exit the Setup Utility program 0199 System Security Security password retry Press F1 to enter the Setup Utility program count exceeded Then press F10 to save and exit the Setup Utility program Chapter 7 Symptom to FRU Index 63 Miscellaneous error conditions Message Symptom FRU Action Changing display colors Display Monitor Computer will not power off See Hard disk drive boot 1 Power Switch error on page 61 2 System Board 3 Riser card if installed Computer will not RPL from server 1 Ensure that network is in startup sequence as first device or first device after diskette 2 Ensure that network adapter is enabled for RPL 3 Network adapter Advise network administrator of new MAC address Computer will not perform a Wake on LAN if applicable 1 Check power supply and signal cable connections to network adapter 2 Ensure that the operating system settings are set to enable Wake on LAN 3 Ensure Wake on LAN feature is enabled in Setup Configuration see Starting the Setup Utility program on page 55 4 Ensure network administrator is using correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address Dead computer See Hard disk drive boot error on page 1 Power Supply 61 2 System Board Diskette drive in use light remains on or does not light 1 Diskette Drive when drive is active 2 System B
69. ble is securely connected to the serial port on the computer and to the serial device If the serial device has its own power cord ensure that it is attached to a properly grounded electrical outlet e I fthe serial device has its own On Off switch ensure that it is in the On position Chapter 5 Troubleshooting and diagnostics 51 e lf the serial device has an Online switch ensure that it is in the Online position e Ifthe serial device is a printer ensure that paper is loaded correctly e Verify that any software supplied with the serial device is correctly installed Refer to the documentation for the serial device option e Ensure that the serial port adapter if you added one is properly installed and firmly seated If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 32 Software problems Select your symptom from the following list e When using a sort feature dates do not sort in the correct order on page 52 e Software does not work as expected on page 52 When using a sort feature dates do not sort in the correct order Symptom When using a sort feature dates do not sort in the correct order Action Some software developed before the year 2000 used only the last two digits of a year to sort dates always assuming the first two digits were 19 Consequently these programs sort dates out of order Check wi
70. ce connected to the USB connector cannot be used SATA Controller When this feature is set to Disable all devices connected to the SATA connectors such as hard disk drives or the optical drive are disabled and cannot be accessed To enable or disable a device do the following 4 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 3 From the Setup Utility program main menu select Devices Depending on the device you want to enable or disable do one of the following e Select USB Setup to enable or disable a USB device e Select ATA Drive Setup to enable or disable a SATA device Select the desired settings and press Enter Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 60 Chapter 6 Using the Setup Utility program 57 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected do one of the following to select the startup device you want Selecting a temporary startup device Use this procedure to select a temporary startup device Note Not all discs and hard disk drives are bootable 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window displays release the F12 key 3 Select the desired startup device and press Enter The computer will start u
71. ck all cable connections to and from the speakers e Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 22 Playback is very slow or choppy Symptom Playback is very slow or choppy Actions e Disable any background programs such as AntiVirus or Desktop Themes e Ensure that video resolution is set to less than 1152 x 864 If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 22 Invalid disc or no disc found message Symptom Invalid disc or no disc found message Actions e Ensure that a DVD disc is in the drive with the shiny side of the disc facing down e Ensure that video resolution is set to less than 1152 x 864 e On computers that have a CD ROM or CD RW drive in addition to a DVD ROM drive ensure that the DVD disc is in the drive labeled DVD If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 22 Intermittent problems Symptom A problem occurs only occasionally and is difficult to repeat Actions e Verify that all cables and cords are securely connected to the computer and attached devices e Verify that when the computer i
72. conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective Chapter 2 Safety information 5 When handling ESD sensitive parts e Keep the parts in protective packages until they are inserted into the product e Avoid contact with other people while handling the part e Wear a grounded wrist strap against your skin to eliminate static on your body e Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap e Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices e Se
73. croprocessor 98 Installing or replacing a PCI card 100 Replacing the battery 104 Installing or replacing a memory ed 105 Replacing the system board 107 Replacing the Wi Fi units 110 Installing or end the rear Wi Fi antenna 115 Installing or removing the fronit Wi Fi antenna e en let Completing the paris en 119 Chapter 10 dae FRUs ne type 10AQ de pa 121 Handling static sensitive dei en 2 121 Installing or replacing hardware 121 Installing external options 121 Removing the computer cover 122 Removing and reinstalling the front bezal 122 Accessing the system board components and drives ca han ee ok we een cap 0124 ii ThinkCentre E93 Hardware Maintenance Manual Replacing the heat sink and fan assembly Replacing the hard disk drive Replacing the solid state drive Replacing the system fan Replacing the optical drive Replacing the slim card reader Replacing the front audio and USB assembly Replacing the power Sigal seb Replacing the microprocessor Installing or replacing a PCI card Replacing the battery ao Installing or replacing a memory EN Replacing the system board Replacing the Wi Fi units Installing or neun the rear Wi Fi antenna Installing or removing the ffont Wi Fi antenna Completing the Barts TEN Chapter 11 Additional service information
74. d devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 82 Disconnect the signal cable and the power cable from the optical drive Remove the three screws that secure the optical drive Then slide the optical drive out of the front of the computer 2 3 Remove the front bezel See Removing and reinstalling the front bezel on page 83 4 5 SISI ART Figure 18 Removing the optical drive 88 ThinkCentre E93 Hardware Maintenance Manual 6 Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical drive with the corresponding holes in the drive bay Then install the three screws to secure the new optical drive in place SITES Figure 19 Installing the optical drive 7 Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board See Replacing the system board on page 107 Then locate an available four wire power connector and connect it to the rear of the new optical drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119
75. d include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefor
76. d to confirm the exit ICE performance mode You can adjust the acoustic and thermal performance of your computer through the ICE Performance Mode menu Three options are available To 1 OOA ODN Better Acoustic Performance default setting If this option is enabled your computer will operate with less noise at a normal thermal level Better Thermal Performance If this option is enabled your computer will operate at a better thermal level with normal acoustic performance Full Speed If this option is enabled all fans in the computer will run at full speed configure the ICE performance mode do the following Start the Setup Utility program See Starting the Setup Utility program on page 55 From the Setup Utility program main menu select Power Select Intelligent Cooling Engine ICE The Intelligent Cooling Engine ICE window is displayed Select ICE Performance Mode The ICE Performance Mode window is displayed Select Better Acoustic Performance Better Thermal Performance or Full Speed as desired Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 60 ICE thermal alert You can monitor the thermal function of your computer under critical thermal situations through the ICE Thermal Alert menu Two choices are available Enabled default setting Disabled Chapter 6 Using the Setup Utility program 59 After enabling the ICE
77. del e Processor or hard disk drive upgrades e Failure symptom Do diagnostics indicate a failure What when where single or multiple systems Is the failure repeatable O Copyright Lenovo 2013 2014 33 Has this configuration ever worked Ifit has been working what changes were made prior to it failing Is this the original reported failure e Diagnostics version Type and version level e Hardware configuration Print print screen configuration currently in use BIOS level e Operating system software Type and version level Notes To eliminate confusion identical systems are considered identical only if they 1 Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same Diagnostic Diskettes version Have the same configuration options set in the system 8 Have the same setup for the operating system control files NO oO fF W PY Comparing the configuration and software set up between working and non working systems will often lead to problem resolution 34 ThinkCentre E93 Hardware Maintenance Manual Chapter 5 Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems If your computer problem is not described here see Lenovo
78. e the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment O Copyright Lenovo 2013 2014 171 Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Ce Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery The ThinkCentre logo ThinkCentre ThinkVantage Microsoft Windows and Windows Media are trademarks of the Microsoft group of companies DisplayPort is a Trademark of the Video Electronics Standards Assoc
79. e from the microprocessor fan connector on the system board See Locating parts on the system board on page 78 6 Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board a Partially remove screw El then fully remove screw EE and then fully remove screw b Partially remove screw EJ then fully remove screw E and then fully remove screw El Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly m DO m DO CITITIT ses ESE ES Figure 65 Removing the heat sink and fan assembly 126 ThinkCentre E93 Hardware Maintenance Manual 10 11 Lift the failing heat sink and fan assembly off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor b When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of the heat sink and fan assembly Place the new heat
80. e is in the raised position and the microprocessor retainer is fully open 9 Remove the protective cover that protects the gold contacts of the new microprocessor 10 Hold the new microprocessor by its sides and align the small triangle on one corner of the new microprocessor with the corresponding small triangle on one corner of the microprocessor socket 11 Lower the new microprocessor straight down into the microprocessor socket on the system board Figure 95 Installing the microprocessor 12 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 13 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 125 14 Reconnect all cables that were disconnected from the system board What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 148 ThinkCentre E93 Hardware Maintenance Manual Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to install or replace a PCI card Your computer has one standard PCI card slot two PCI Express x1 card slots and one PCI Express x16 graphics card slot To install or replace a
81. e memory slots See Locating parts on the system board on page 78 5 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI card on page 149 6 Depending on whether you are installing or replacing a memory module do one of the following e If you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot 152 ThinkCentre E93 Hardware Maintenance Manual Figure 100 Removing a memory module e If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 101 Opening the retaining clips 7 Position the new memory module over the memory slot Make sure that the notch Ef on the memory module aligns correctly with the slot key PJ on the system board Push the memory module straight down into the slot until the retaining clips close Figure 102 Installing a memory module Chapter 10 Replacing FRUs machine type 10AQ 153 8 Reinstall the PCI Express x16 graphics card if you have removed it 9 Lower the drive bay assembly What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or repl
82. e screen the next time you turn on the system POST Error code POST Error message Description Action 00CE Machine Type or Serial Number is INVALID This error message is displayed when the machine type or the serial number is invalid 0211 Keyboard not found This error message is displayed when there is no keyboard detected 0135 Fan failure The system might be overheating Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program Note If the problem is caused by the microprocessor fan pressing F10 will not solve the problem 0164 Memory size decreased This error message is displayed when the memory size has decreased Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 62 ThinkCentre E93 Hardware Maintenance Manual POST Error code POST Error message Description Action SATA device configuration change has This error message is displayed when a hard disk occurred drive or optical drive change has been made Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program More than one external fingerprint reader If more than one external fingerprint reader is is attached Power off and remove all but connected to a computer this error message will the reader that you set up within your main be displayed to inform you to remove all of the operating system fingerprint keyboards except
83. e the error message first If you cannot run the diagnostic tests or you get a diagnostic error message when running a test but did receive a POST error message diagnose the POST error message first If you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error error codes 1962 and 1999030X can have the following causes CO C7 ES The start up drive is not in the boot sequence in Check the configuration and ensure the start up drive is configuration in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the start up drive is corrupted The drive must be formatted Do the following 1 Attempt to back up the data on the failing hard disk drive 2 Using the operating systems program format the hard disk drive The drive is defective Replace the hard disk drive Power supply problems If you suspect a power problem use the following procedures Check Verify FRU Action Check the following for proper installation Reseat connectors e Power cord e On Off switch connector e On Off switch power supply connector e System board power supply connectors e Microprocessor s connection Check the power cord for continuity Check the power on switch for continuity Beep symptoms Beep symptoms are tones or a s
84. emitting diode LED assembly cable ALLLLLLLLLLLILIE Figure 60 Removing the front bezel 4 To reinstall the front bezel align the other three plastic tabs on the bottom of the front bezel with the corresponding holes in the chassis then pivot the front bezel inward until it snaps into position Figure 61 Reinstalling the front bezel What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Chapter 10 Replacing FRUs machine type 10AQ 123 Accessing the system board components and drives Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to access the system board components and drives To access the system board components and drives do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the front bezel See Removing and reinstalling the front bezel on page 122 4 Pivot the drive bay assembly upward to access all the internal drives cables and other components Figure 62 Pivoting the
85. eplace the hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the front bezel See Removing and reinstalling the front bezel on page 122 4 Note the location of the four screws J that secure the hard disk drive Then pivot the drive bay assembly upward Figure 67 Pivoting the drive bay assembly 5 Hold the hard disk drive and remove the four screws that secure the hard disk drive Then remove the hard disk drive from the drive bay assembly 128 ThinkCentre E93 Hardware Maintenance Manual Figure 68 Removing the hard disk drive Disconnect the signal cable and the power cable from the hard disk drive to completely remove the hard disk drive from the chassis Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 78 Then locate an available four wire power connector and connect it to the rear of the new hard disk drive Position the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay Then install
86. equired for your safety and proper Underwriters Laboratories UL certification CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the front bezel See Removing and reinstalling the front bezel on page 122 4 Pivot the drive bay assembly upward Then pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly Chapter 10 Replacing FRUs machine type 10 0 143 Figure 89 Removing the heat sink fan duct 5 Disconnect the power supply assembly cables from all drives and from the 14 pin power connector and 4 pin power connector on the system board See Locating parts on the system board on page 78 Note You might also need to release the pow
87. er 2 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 73 and Locating connectors on the rear of your computer on page 75 3 Remove any locking device that secures the computer cover such as a padlock or a Kensington style cable lock 4 Remove the two screws that secure the computer cover and slide the computer cover to the rear to remove it Figure 59 Removing the computer cover Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to remove and reinstall the front bezel 122 ThinkCentre E93 Hardware Maintenance Manual To remove and reinstall the front bezel do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to remove it from the computer Carefully lay the front bezel aside without disconnecting the power switch and light
88. er serviced For details see Lenovo Support Web site on page 32 The monitor works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 22 The monitor works when you turn on the computer but goes blank when you start some application programs Symptom The monitor works when you turn on the computer but goes blank when you start some application programs Actions e Ensure that the monitor signal cable is securely connected to the monitor and the monitor connector on the computer A loose cable can cause intermittent problems e Verify that the necessary device drivers for the application programs are installed Refer to the documentation for the affected application program to see if device drivers are required If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 32 The image appears to be flickering Symptom The image
89. er supply assembly cables from some cable clips or ties that secure the cables to the chassis Make sure that you note the cable routing before disconnecting the cables 6 Atthe rear of the computer remove the three screws that secure the power supply assembly Press the power supply clip E downward to release the power supply assembly and then slide the power supply assembly to the front of the computer Lift the power supply assembly out of the computer Figure 90 Removing the power supply assembly 144 ThinkCentre E93 Hardware Maintenance Manual 7 Align the new power supply assembly in the chassis and slide the new power supply assembly into the rail until the new power supply assembly clicks into position 8 Align the screw holes in the new power supply assembly with the corresponding holes in the rear of the chassis Then install the three screws to secure the new power supply assembly in place Note Use only screws provided by Lenovo Figure 91 Installing the power supply assembly 9 Connect the new power supply assembly cables to all drives and the system board See Locating parts on the system board on page 78 10 Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position Chapter 10 Replacing FRUs machine type 10AQ 145 Figure 92 Installing the heat sink fan duct 11 Secure the power supp
90. eries of tones separated by pauses intervals without sound during POST O Copyright Lenovo 2013 2014 61 The following tables describes beep symptoms Beep Symptom FRU Action 2 short beeps CMOS setting error Perform the following actions in order 1 Start the Setup Utility program and press F10 to Save and exit See Chapter 6 Using the Setup Utility program on page 55 Start the Setup Utility program and press F9 to load defaults and then press F10 to Save and exit Perform a Boot block recovery See Recovering from a POST BIOS update failure on page 169 3 short beeps and then 1 long beep DRAM memory Perform the following actions in order error 1 Make sure the memory module s are properly seated in the connector s 2 Replace the memory module s Replace the system board POST error codes Each time you power on the system it performs a series of tests that check the operation of the system and some options This series of tests is called the Power On Self Test or POST POST does the following operations e Checks some basic system board operations e Checks the memory operation e Starts the video operation e Verifies that the boot drive is working If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on th
91. ervice personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present e Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or bulging capacitor e Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alterations 6 Check inside the unit for any obvious unsafe
92. es e Sources for obtaining the latest level BIOS available 1 Lenovo support web site http www lenovo com support 2 Lenovo Customer Support Center 3 Levels 1 and 2 Support To update flash the BIOS see Flash update procedures on page 167 Note BIOS settings vary by operating system Change the BIOS settings before installing a new operating system See Changing the BIOS settings before installing a new operating system on page 60 Flash update procedures This section details how to flash update the BIOS Copyright Lenovo 2013 2014 167 Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc on the Windows 8 64 bit or Windows 8 1 64 bit operating system and on other operating systems Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support To update flash the BIOS from a disc on the Windows 8 64 bit or Windows 8 1 64 bit operating system do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 N From the Setup Utility program main menu select Exit gt OS Optimized Default gt Disabled Select Yes in the window displayed and press Enter to confirm your selection gt Press F10 to save changes and exit the Setup Utility pr
93. fenovo ThinkCentre E93 Hardware Maintenance Manual 0000 ThimkCentre Machine Types 10AR and 10AQ Note Before using this information and the product it supports be sure to read and understand Chapter 2 Safety information on page 3 and Appendix A Notices on page 171 Third Edition June 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Chapter 1 About this manual Important safety information Chapter 2 Safety information General safety Electrical safety Safety inspection guide Handling electrostatic discharge sensitive devices Grounding requirements Safety notices multi lingual translations Chapter 3 General information Specifications For machine type 10AR For machine type 10AQ Lenovo programs Accessing Lenovo programs on nthe Windows 7 operating system Accessing Lenovo programs on nua Windows 8 or Windows 8 1 operating system Lenovo Support Web site Chapter 4 General checkout Problem determination tips Chapter 5 one noone and diagnostics Basic troubleshooting Accessing Control Panel on the Windows 8or Windows 8 1 operating system Troubleshooting procedure Troubleshooting Audio problems CD problems
94. for your computer in the Quick Path field and then click Find My Product Click BIOS Locate the BIOS version that you want to download Click Click for files All available files will be displayed ON DOF W ND Click the link for the readme file that contains the instructions for updating flashing the BIOS from your operating system 9 Print these instructions This is very important because these instructions will not be displayed on the screen after the download begins 10 Follow the printed instructions to download extract and install the update Recovering from a POST BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated your computer might not restart correctly If this happens perform the following procedure to recover from the POST and BIOS update failure This procedure is commonly called Boot block Recovery 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Open the computer cover See Removing the computer cover on page 82 3 Remove the hard disk drive See Replacing the hard disk drive on page 84 4 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 71 5 Remove any cables that impede access to the Clear CMOS Recovery jumper
95. fter the CRU arrives 166 ThinkCentre E93 Hardware Maintenance Manual Chapter 11 Additional service information This chapter provides additional information that the service representative might find helpful Security features Security features in this section include the following e Passwords e Vital Product Data e Management Information Format MIF Hardware controlled passwords Hardware controlled passwords are set using the Setup Utility program For more information about passwords see Using passwords on page 55 Operating system password An operating system password is very similar to a power on password and denies access to the computer by an unauthorized user when the password is activated The computer is unusable until the password is entered and recognized by the computer Vital product data Each computer has a unique Vital Product Data VPD code stored in the nonvolatile memory on the system board After you replace the system board the VPD must be updated To update the VPD see Flash update procedures on page 167 BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the computer and where to obtain the latest level of BIOS e To determine the current Level of BIOS Start the Setup Utility Select Standard CMOS Featur
96. ge 3 This section provides instructions on how to replace the optical drive Note The optical drive is only available in some models To replace the optical drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the front bezel See Removing and reinstalling the front bezel on page 122 4 Pivot the drive bay assembly upward See Accessing the system board components and drives on page 124 136 ThinkCentre E93 Hardware Maintenance Manual 5 Disconnect the signal cable and the power cable from the optical drive 6 Hold the optical drive and remove the two screws that secure the optical drive Figure 79 Removing the screws that secure the optical drive 7 Press the drive bay assembly clip E inward and pivot the drive bay assembly downward as shown Figure 80 Lowering the drive bay assembly 8 Slide the optical drive out of the front of the computer Chapter 10 Replacing FRUs machine type 10AQ 137 Figure 81 Removing the optical drive 9 Slide the new optical drive into the optical drive bay from the front of the computer Figure 82 Installing a new optical drive 10 Hold the new optical drive and pivot the drive bay assembly upwa
97. ge of a wireless access point e Make sure that the wireless radio is enabled by double clicking the Access Connections icon in the Windows notification area e Check Network Name SSID and your encryption information Use Access Connections to verify this case sensitive information Bluetooth problem Symptom Sound does not come from the Bluetooth headset or headphone but comes from the local speaker even though the headset or headphone is connected using the Headset profile or AV profile Action Do the following 1 Exit the application that uses the sound device for example Windows Media Player Open Control Panel Click Hardware and Sound gt Sound Select the Playback tab If you are using the Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using the AV profile select Stereo Audio and click the Set Default button 6 Click OK to close the Sound window q A O N Note Bluetooth is supported only on some computer models Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information Select your symptom from the following list e An option that was just installed does not work on page 48 e An option that previously worked does not work now on page 49 An option that was just installed does not work Symptom An option that was just installed does not work 48 ThinkCen
98. ge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position Chapter 5 Troubleshooting and diagnostics 43 5 Reconnect the mouse cable to the computer 6 Turn your computer back on The pointer on the screen does not move smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse See Optical mouse on page 43 for instructions The fingerprint reader does not work Symptom The fingerprint reader does not work Action The following could cause the fingerprint reader not to operate properly e Not enrolling your fingerprint correctly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your nail or anything hard e Using or touching the reader with a dirty finger e The surface of your finger is very different from when you enrolled your fingerprint The wireless keyboard does not work Symptom The wireless keyboard does not work Action If the Transceiver Commu
99. hange or delete a password Note A password can be any combination of up to 64 alphabetic and numeric characters For more information see Password considerations on page 56 Erasing lost or forgotten passwords clearing CMOS This section provides instructions on how to erase lost or forgotten passwords such as a user password To erase a lost or forgotten password do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover Locate the Clear CMOS Recovery jumper on the system board Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 Reinstall the computer cover and connect the power cord Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power switch for approximately five seconds 7 Repeat step 1 through step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices USB Setup Use this option to enable or disable a USB connector When a USB connector is disabled the devi
100. hapter 8 Locations 71 HHH ONI BE B E d FRE E Figure 4 Locations of the parts and connectors on the system board El 4 pin power connector ET Front panel connector for connecting LED indicators and power switch EJ Microprocessor Front USB 2 0 connector for connecting additional USB 2 0 devices El Microprocessor fan connector EE Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper EN onen sot 1 DIN El Thermal sensor connector ES PCI Express x1 card slots 2 EFE eSATA connector El Cover presence switch connector Intrusion switch connector FEI Front USB 3 0 connector for connecting USB 3 0 ports 1 and 2 on the front bezel 72 ThinkCentre E93 Hardware Maintenance Manual Locating internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so o
101. iation Other company product or service names may be trademarks or service marks of others 172 ThinkCentre E93 Hardware Maintenance Manual Index A accessing system board components 124 administrator password 56 audio line in connector 69 76 audio line out connector 69 76 basic troubleshooting 35 battery replacing 104 150 BIOS settings changing 60 boot block recovery 169 C changing password 56 startup device sequence 58 cleaning an optical mouse 43 CMOS clearing 57 components internal 69 76 computer cover removing 82 122 computer cover reinstalling 119 165 connector 69 76 connectors rear 68 75 connectors controls indicators front 67 73 considerations passwords 56 CRU completing the installation 119 165 CRUs Customer Replacable Units returning defective 69 76 D deleting a password 56 Description 69 76 devices handling static sensitive 81 121 diagnostic program 53 diagnostics troubleshooting 35 DisplayPort connector 69 76 drives bays 73 80 specifications 73 80 E environment operating 29 30 Ethernet connector 69 76 exiting Setup Utility 60 external options installing 81 121 Copyright Lenovo 2013 2014 F failure recovering from POST BIOS 169 flashing the BIOS 168 front connectors controls indicators 67 73 front audio and USB assembly replacing 92 141 front bezel front bezel removing 83 122 front bezel reinstalling 83 122 front Wi
102. ion see your SCSI documentation e Verify that the option and any required device drivers are installed correctly If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 32 Performance and lockup problems Poor performance and lockup problems can be a result of any of the following e Insufficient free hard disk drive space on page 49 e Excessive number of fragmented files on page 50 Make a selection from the above list to find out more about the corrective actions you can take Insufficient free hard disk drive space Symptom Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full To check the amount of free space on the Windows 7 operating system do the following 1 Click Start gt Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed To check the amount of free space on the Windows 8 operating system do the following 1 Open File Explorer and click Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed Chapter 5 Troubleshooting and diagnostics 49 To check the amount of free space on the Windows 8 1 operating system do the following 1 Open File Explorer 2 Right click your C drive entry and then c
103. ir temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 60 C 40 F to 140 F in original shipping package Storage 10 C to 60 C 14 F to 140 F without package e Humidity Operating 20 to 80 non condensing Storage 20 to 90 non condensing e Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Electrical input e Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Copyright Lenovo 2013 2014 29 For machine type 10AQ Dimensions Width 100 7 mm 3 96 inches Height 335 5 mm 13 20 inches Depth 382 mm 15 04 inches Weight Maximum configuration as shipped 6 7 kg 14 8 Ib Environment e Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 60 C 40 F to 140 F in original shipping package Storage 10 C to 60 C 14 F to 140 F without package e Humidity Operating 20 to 80 non condensing Storage 20 to 90 non condensing e Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Electrical input e Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Len
104. kCentre E93 Hardware Maintenance Manual Appendix A Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information coul
105. lect a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages e English e Arabic e Brazilian Portuguese e Chinese simplified e Chinese traditional e French e German e Hebrew e Italian e Korean e Spanish AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard 6 ThinkCentre E93 Hardware Maintenance Manual e Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm e Connect all power cords to a properly wired and grounded electrical outlet e Co
106. led To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen On the Windows 8 or Windows 8 1 operating system do the following 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not be using the correct driver or the driver is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen e The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex ensure that the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections e You have installed all networking software that is necessary for your network environment Check with your local area network LAN administrator for the necessary networking software The adapter stops working for no apparent reason Symptom The adapter stops working for no apparent reason Action The network driver files may be corrupt or missing Update the driver by referring to the Solution description for the procedure to ensure that the correct device driver is ins
107. lick Properties The amount of free disk space is displayed To free up disk space do any of the following e Method 1 1 On the Windows 7 operating system click Start gt Computer On the Windows 8 operating system open File Explorer and click Computer On the Windows 8 1 operating system open File Explorer 2 Right click your drive entry and then click Properties 3 Click Disk Cleanup 4 A list of unnecessary file categories is displayed Select each file category you want to delete and then click OK e Method 2 1 Open Control Panel 2 Click Programs 3 Click Turn Windows features on or off 4 A list of optional Windows components is displayed Follow the instructions on the screen e Method 3 1 On the Windows 7 operating system click Start gt Computer On the Windows 8 operating system open File Explorer and click Computer On the Windows 8 1 operating system open File Explorer Right click your C drive entry and then click Properties Click Disk Cleanup Click Clean up system files Click the More Options tab In the Programs and Features area click the Clean up button NO OO fF PY A list of installed programs is displayed Select the program that you want to remove Click Uninstall Change or Uninstall e Clean out your Inbox Sent Items and Deleted Items folders from your e mail application The folder names and procedures vary depending on your e mail application If you need as
108. ll media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Disconnect the power supply assembly cables from all drives and from the 14 pin power connector and 4 pin power connector on the system board See Locating parts on the system board on page 71 Chapter 9 Replacing FRUs machine type 10AR 93 4 Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly Figure 25 Removing the screws for the power supply assembly 5 Slide the power supply assembly to the front of the computer and pivot it downwards to disengage it from the chassis Then lift the power supply assembly out of the chassis Figure 26 Removing the power supply assembly 6 Make sure that the new power supply assembly is the correct replacement 7 Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis 8 Install and tighten the four screws to secure the power supply assembly 94 Note Use only screws provided by Lenovo Reconnect the power supply assembly cables to the system board and each of the drives ThinkCentre E93 Hardware Maintenance Manual 10 Secure the power supply as
109. ly assembly cables with the cable clips and ties in the chassis What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Replacing the microprocessor Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the microprocessor CAUTION The heat sink and microprocessor might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Lay the computer on its side for easier access to the system board 4 Locate the system board and disconnect all cables connected to the system board See Locating parts on the system board on page 78 5 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 125 146 ThinkCentre E93 Hardware Maintenance Manual Note Place the heat sink and fan assembly on its side so that the therm
110. mbly 96 125 microprocessor 98 146 slim card reader 89 139 solid state drive 86 130 system board 107 154 replacing optical drive 88 136 S security enabling or disabling 57 selecting startup device 58 temporary startup device 58 Self service CRUs 69 76 serial port 69 76 setting password 56 settings changing 55 174 ThinkCentre E93 Hardware Maintenance Manual viewing 55 Setup Utility 55 Setup Utility program starting 55 Setup Utility exiting 60 slim card reader replacing 89 139 solid state drive replacing 86 130 starting the Setup Utility program 55 startup device 58 sequence changing 58 temporary selecting 58 static sensitive devices handling 81 121 support web site support 32 support web site 32 system board connectors 72 79 locating parts 71 78 memory module 105 152 replacing 107 154 system board components accessing 124 system fan replacing 95 134 T television output notice 172 temporary startup device 58 the BIOS updating flashing 168 169 trademarks 172 troubleshooting basic 35 troubleshooting diagnostics 35 U updating flashing the BIOS 168 updating flashing the BIOS 169 USB connector 69 76 using passwords 55 Setup Utility 55 V VGA monitor connector 69 76 viewing and changing settings 55 W Wi Fi units Wi Fi adapter card Wi Fi card module Wi Fi antenna cable replacing 110 156 lenovo
111. memory module on page 152 and Installing or replacing a PCI card on page 149 Reconnect all remaining cables to the system board See Locating parts on the system board on page 78 Pivot the optical drive bay assembly downward until it snaps into position To complete the replacement go to Completing the parts replacement on page 165 The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling To install the microprocessor socket cover do the following 1 2 Release the lever securing the microprocessor retainer and open the retainer to access the microprocessor Grasp the microprocessor on the sides and lift it straight up and out of the socket Do not touch the contacts on the microprocessor socket Chapter 10 Replacing FRUs machine type 10AQ 155 3 Note the orientation of the socket cover Align the notches El of the microprocessor socket cover with the alignment keys EX of the microprocessor socket 4 Install one side of the socket cover into the microprocessor socket as shown Figure 104 Installing the socket cover Note Your microprocessor socket and cover might look slightly different from the illustration 5 Carefully press the other side of the socket cover downwards until the socket cover snaps into place Figure 105 Securing the socket cover 6 Carefully check the four corners of the socket cover to make sure
112. mputer cover ESB OOO NOY WINNT BBB Figure 58 Reinstalling the computer cover 5 If there is a padlock available lock the computer cover 6 If there is a Kensington style cable lock available lock the computer 7 Reconnect the external cables and power cords to the computer See Locating connectors on the rear of your computer on page 68 8 To update your configuration refer to Chapter 6 Using the Setup Utility program on page 55 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives 120 ThinkCentre E93 Hardware Maintenance Manual Chapter 10 Replacing FRUs machine type 10AQ Important Before you replace any FRU read Chapter 2 Safety information on page 3 These precautions and guidelines will help you work safely FRU replacements are to be done by trained service technicians only This chapter provides instructions about removing or replacing major FRUs Not all FRUs are documented Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts a
113. n When installing or replacing an internal drive it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Installing or replacing hardware on page 81 for instructions on how to install or replace internal drives for your computer Locating internal drives on page 73 shows the locations of the drive bays 77777772 Figure 5 Drive bay locations Bay 1 Optical drive bay with an optical drive installed in some models El Bay 2 Slim card reader drive bay with a slim card reader installed in some models El Bay 3 Primary hard disk drive bay with a hard disk drive or a solid state drive installed E Bay 4 Secondary hard disk drive bay with a hard disk drive or a solid state drive installed in some models For machine type 10AQ Locating connectors controls and indicators on the front of your computer Locating connectors controls and indicators on the front of your computer on page 73 shows the locations of the connectors controls and indicators on the front of your computer Chapter 8 Locations 73 ALLILLLLLILLELILILLLIDE Figure 6 Front connector control and indicator locations E Microphone connector Optical drive eject close button E Power switch Headphone connector E U
114. n Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the system board Chapter 9 Replacing FRUs machine type 10AR 107 CAUTION The heat sink and microprocessor might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To replace the system board do the following 1 q A O N 10 11 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 82 Lay the computer on its side for easier access to the system board Remove the hard disk drive from the chassis See Replacing the hard disk drive on page 84 Remove the power supply assembly from the chassis See Replacing the power supply assembly on page 9 Remove all memory modules and PCI cards that are currently installed See Installing or replacing a memory module on page 105 and Installing or replacing a PCI card on page 100 Carefully take note of the locations of all cable connections on the system board and disconnect all the cables See Locating parts on the system board on page 71 Remove the heat si
115. ncompressed high definition video and multichannel digital audio signals through a single cable This HDMI connector can attach a high performance monitor a direct drive monitor or other audio or video devices that use an HDMI connector Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Used to attach a keyboard that uses a PS 2 keyboard connector Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Used to attach an external modem a serial printer or other devices that use a 9 pin serial port Used to attach a device that requires a USB 2 0 connector such as a USB keyboard a USB mouse a USB scanner or a USB printer If you have more than six USB devices you can purchase a USB hub which you can use to connect additional USB devices Used to attach a device that requires a USB 2 0 or 3 0 connector such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA A USB 3 0 connector provides high transmission speeds to reduce the time that is required for data transmission Used to attach a VGA monitor or other devices that use a VGA monitor connector Locating major FRUs and CRUs Locating major FRUs and CRUs on page 69 shows the locations of the various components in your computer To remove the computer cover see Removing the computer cover on page 82 Chapter 8 Locations 69
116. nd other computer components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle parts and other computer components carefully Handle PCI cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry e Prevent others from touching the parts and other computer components e Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e When possible remove the new part from the static protective packaging and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 Notes 1 Use only computer parts p
117. ndows 8 1 64 bit select Disabled 4 Select Yes in the window displayed and press Enter to confirm your selection 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 60 Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following e If you want to save the new settings press F10 to save changes and exit the Setup Utility program e f you do not want to save the settings select Exit gt Discard Changes and Exit and then press Enter When the Reset Without Saving window shows select Yes and then press Enter to exit the Setup Utility program e f you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit the Setup Utility program 60 ThinkCentre E93 Hardware Maintenance Manual Chapter 7 Symptom to FRU Index The Symptom to FRU index lists error symptoms and possible causes The most likely cause is listed first Always begin with the Chapter 4 General checkout on page 33 You can use this index to help you decide which FRUs are needed when servicing a computer If you are unable to correct the problem using this index go to Undetermined problems on page 65 Notes If you have both an error message and an incorrect audio response diagnos
118. neral safety Follow these rules to ensure general safety e Observe good housekeeping in the area of the machines during and after maintenance e When lifting any heavy object Ensure you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you attempt to lift O N Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Attention Do not attempt to lift any objects that weigh more than 16 kg 35 lb or objects that you think are too heavy for you e Do not perform any action that causes hazards to the customer or that makes the equipment unsafe e Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position e Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine e Keep your tool case away from walk areas so that other people will not trip over it e Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it e Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end e Do not wear jewelry chains metal f
119. nes peligrosas A PELIGRO 26 ThinkCentre E93 Hardware Maintenance Manual Algunos productos l ser tienen incorporado un diodo l ser de clase 3A o clase 3B Tenga en cuenta lo siguiente Cuando se abre queda expuesto a radiaci n l ser No mire directamente al rayo l ser ni siquiera con instrumentos pticos y evite exponerse directamente al rayo l ser A gt 18 kg gt 32 kg gt 55 kg PRECAUCI N Adopte procedimientos seguros al levantar el equipo AA PRECAUCI N El bot n de control de alimentaci n del dispositivo y el interruptor de alimentaci n de la fuente de alimentaci n no desconectan la corriente el ctrica suministrada al dispositivo Adem s el dispositivo podr a tener m s de un cable de alimentaci n Para suprimir toda la corriente el ctrica del dispositivo aseg rese de que todos los cables de alimentaci n est n desconectados de la toma de corriente AA 2 Cm 1 C0 m Chapter 2 Safety information 27 28 ThinkCentre E93 Hardware Maintenance Manual Chapter 3 General information This chapter provides general information that applies to all machine types supported by this publication Specifications This section lists the physical specifications for your computer For machine type 10AR Dimensions Width 160 mm 6 30 inches Height 396 5 mm 15 61 inches Depth 390 mm 15 35 inches Weight Maximum configuration as shipped 7 3 kg 16 1 Ib Environment e A
120. ng table lists the programs available on the Windows 7 operating system Note Depending on your computer model some of the Lenovo programs might not be available Table 1 Lenovo programs available on the Windows 7 operating system program name iconname OOOO y y Communications Utility Lenovo Web Conferencing Fingerprint Manager Pro or Lenovo Fingerprint Manager Pro or Lenovo Fingerprint Reader ThinkVantage Fingerprint Software Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system e On the Windows 8 operating system press the Windows key H to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need move the pointer to the bottom right corner of the screen to display the charms Then click the Search charm to search for the desired program e On the Windows 8 1 operating system press the Windows key H to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need click the arrow icon in the bottom left corner of the screen to go to the Apps screen Find the desired program in the apps list or search for it in the search box in the top right corner of the screen Your computer might support the following Lenovo programs Note Depending on your computer model some of the programs might not be available Chapter 3 General information 31 e Fingerprint Manager Pro or ThinkVantage Fingerprint Software e Lenovo Blue
121. ng the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes Chapter 9 Replacing FRUs machine type 10AR 95 7 Pull on the tips of the rubber mounts until the new system fan is secured in place TAM ZZZ ZZZ 333333 Figure 28 Installing the system fan 8 Connect the new system fan cable to the system fan connector on the system board See Locating parts on the system board on page 71 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To replace the heat sink and fan assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover
122. ng von Sonderm ll beachten A ACHTUNG Bei der Installation von Laserger ten wie CD ROM Laufwerken DVD aufwerken Einheiten mit Lichtwellenleitertechnik oder Sendern Folgendes beachten e Die Abdeckungen nicht entfernen Durch Entfernen der Abdeckungen des Laserger ts k nnen gef hrliche Laserstrahlungen freigesetzt werden Das Ger t enth lt keine zu wartenden Teile e Werden Steuerelemente Einstellungen oder Durchf hrungen von Prozeduren anders als hier angegeben verwendet kann gef hrliche Laserstrahlung auftreten A VORSICHT Einige Laserger te enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei ge ffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden A ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten AA ACHTUNG Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung f r die Einheit nicht unterbrochen Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein Um die Stromversorgung f r die Einheit vollst ndig zu unterbrechen m ssen alle zum Ger t f hrenden Netzkabel vom Netz getrennt werden Chapter 2 Safety information 19 AA 2 0m ae iu n120 plon NIN NNwWpM Norv nun 2222 Naya NN nar mynwnnn non VINNI To NT ASMA amen APY IX APINN mpnn noivo WLAN 91 092 IPNIN IN MANN da paa N910 9nna NDIN paxim NNN InwN YPY onynn 3525 55 nx m
123. ng zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen sofern in den Installations und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind e Zum Installieren Transportieren und ffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gem der folgenden Tabelle anschlie en und abziehen Schalten Sie alle Einheiten AUS Schalten Sie alle Einheiten AUS Schlie en Sie erst alle Kabel an die Einheiten an Ziehen Sie zuerst alle Netzkabel aus den Schlie en Sie die Signalkabel an die Buchsen an Netzsteckdosen Ziehen Sie die Signalkabel aus den Buchsen Schlie en Sie die Netzkabel an die Steckdose an Schalten Sie dis Einheit FIN Ziehen Sie alle Kabel von den Einheiten ab CAUTION Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige vom Hersteller empfohlene Batterie ersetzen Enth lt das System ein Modul mit einer Lithiumbatterie dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen Die Batterie enth lt Lithium und kann bei unsachgem er Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht e mit Wasser in Ber hrung bringen 18 ThinkCentre E93 Hardware Maintenance Manual e ber 100 C erhitzen e reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgu
124. nications LED is on and the wireless Keyboard does not work restart your computer If restarting your computer does not solve the problem verify that the following conditions are met e The batteries are properly installed e The batteries still retain their current e The wireless Keyboard is located less than ten meters away from the transceiver e The transceiver is fully installed Action If the Transceiver Communications LED is not on reconnect the transceiver and the keyboard Monitor problems Note Many monitors have status indicator lights and built in controls for adjusting brightness contrast width height and other picture adjustments However the controls vary from monitor type to monitor type For information about the status lights and using the controls refer to the documentation that comes with your monitor Select your symptom from the following list e Wrong characters appear on the screen on page 45 e The monitor works when you turn on the computer but goes blank after some period of computer inactivity on page 45 e The monitor works when you turn on the computer but goes blank when you start some application programs on page 45 e The image appears to be flickering on page 45 e The image is discolored on page 46 44 ThinkCentre E93 Hardware Maintenance Manual Wrong characters appear on the screen Symptom Wrong characters appear on the screen Action Have the comput
125. nk and fan assembly from the failing system board See Replacing the heat sink and fan assembly on page 96 Remove the eight screws that secure the system board N i i So O Q E I IN E HHE H og mal O HS TE o dd Sy E E Q m Figure 42 Removing the eight screws that secure the system board Carefully slide the system board so that it can be released from the mounting studs that secure the system board in place Lift the system board out of the chassis 108 ThinkCentre E93 Hardware Maintenance Manual 15 16 17 18 19 Remove the microprocessor from the failing system board and install it on the new system board See Replacing the microprocessor on page 98 Install the new system board into the chassis by aligning the eight mounting studs in the chassis with the corresponding holes in the new system board Carefully slide the new system board into the chassis until it is secured in place by the mounting studs Then install the eight screws to secure the system board Install the heat sink
126. nna To remove the front Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 122 Remove the front bezel See Removing and reinstalling the front bezel on page 122 Disconnect the front antenna cable from the Wi Fi card module Remove the front antenna and cable from the front of the computer af WwW DY 164 ThinkCentre E93 Hardware Maintenance Manual Figure 118 Removing the front Wi Fi antenna What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 55 To reinstall the computer cover and reconnect cables to your computer do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Loc
127. nnect to properly wired outlets any equipment that will be attached to this product e When possible use one hand only to connect or disconnect signal cables e Never turn on any equipment when there is evidence of fire water or structural damage e Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures e Connect and disconnect cables as described in the following tables when installing moving or opening covers on this product or attached devices Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First remove power cords from outlet Attach signal cables to connectors 3 Remove signal cables from connectors Attach power cords to outlet 4 Remove all cables from devices Turn device ON CAUTION When replacing the lithium battery use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations A CAUTION When laser product
128. not touch the circuit board of it Figure 21 Removing the slim card reader from the bracket 7 Take the new card reader out of the static protective package by its sides 8 Align the new card reader in the slim card reader bracket and slide the card reader into the rail as shown 90 until it stops Then install the two screws to secure the new card reader to the bracket ThinkCentre E93 Hardware Maintenance Manual Figure 22 Installing the new slim card reader into the bracket 9 Route the cable of the new card reader through the corresponding hole for the card reader bracket in the front of the chassis 10 Install the bracket into the chassis so that the hole in the bracket is aligned with the corresponding hole in the chassis Then Install the screw to secure the card reader bracket to the chassis amp SEN SA SSSSI SSSSSSA SOMA I NSSSSSS E Sy N 4 Ga NX amp SN A SIIIIIIIIIS SIIIIIIIIIIS SSIIIIIIIIK SSSR Figure 23 Installing the slim card reader bracket 11 Connect the cable of the new slim card reader to the system board See Locating parts on the system board on page 71 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Chapter 9 Replacing FRUs machine type 10AR
129. nsertadas no interior do dispositivo Chapter 2 Safety information 11 e A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o PERIGO Alguns produtos a laser cont m diodo de laser integrado da Classe 3A ou da Classe 3B Observe o seguinte Radia o a laser quando aberto N o olhe diretamente para o feixe a olho nu ou com instrumentos pticos e evite exposi o direta ao feixe gt 18 kg 37 lbs gt 32 kg 70 5 Ibs gt 55 kg 121 2 lbs CUIDADO Utilize procedimentos de seguran a para levantar equipamentos AA CUIDADO O bot o de controle de alimenta o do dispositivo e o bot o para ligar desligar da fonte de alimenta o n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimenta o estejam desconectados da fonte de alimenta o AA 2U ae 1D AA 12 ThinkCentre E93 Hardware Maintenance Manual fak EU FAT ADE BAA H B iE I DE fe ES RICETTE eT TEE AE REIA AT TREE KTA RA BZ AA IRA BEN ED WREE TEH ROR ME RRA Ve E al BE FY ODE AE o MERS MATE o Fi SA ANI RE WEAK IK GITE LEST IF E NGT CARO a AS NNE BEE TENER Ar PERN AT TA dh BEB A Y ESTAS dE TT ERS
130. nt r f rence 45C 1566 ou suivre les instructions du fabricant qui en d finit les quivalences Si votre syst me est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et peut exploser en cas de mauvaise utilisation de mauvaise manipulation ou de mise au rebut inappropri e Ne pas e la jeter a l eau e l exposer des temp ratures sup rieures a 100 C e chercher la r parer ou la d monter Ne pas mettre la pile la poubelle Pour la mise au rebut se reporter la r glementation en vigueur 16 ThinkCentre E93 Hardware Maintenance Manual A ATTENTION Si des produits laser tels que des unit s de CD ROM de DVD ROM des unit s fibres optiques ou des metteurs sont install s prenez connaissance des informations suivantes e Ne retirez pas le carter En ouvrant I unit de CD ROM ou de DVD ROM vous vous exposez au rayonnement dangereux du laser Aucune pi ce de l unit n est r parable e Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent manuel A DANGER Certains produits laser contiennent une diode laser int gr e de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute ex
131. o not correct the problem have the computer and keyboard serviced See Lenovo Support Web site on page 32 for details The mouse or pointing device does not work Symptom The mouse or pointing device does not work Actions e Verify that the mouse or pointing device cable is securely attached to the correct connector on the computer Depending on the type of mouse you have the mouse cable will connect to either the mouse serial or USB connector Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device e Verify that the device drivers for the mouse or pointing device are installed correctly e If you are using a USB keyboard or mouse verify that the USB connectors are enabled in the BIOS settings See Enabling or disabling a device on page 57 If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 32 Optical mouse This section provides instructions on how to clean an optical mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smud
132. oard 3 Diskette Drive Cable Flashing cursor with an otherwise blank display 1 System Board 2 Primary Hard Disk Drive 3 Hard Disk Drive Cable Incorrect memory size during POST 1 Run the Memory tests 2 Memory Module 3 System Board Insert a Diskette icon appears with a known good 1 System Board diagnostics diskette in the first 3 5 inch diskette drive 2 Diskette Drive Cable 3 Network Adapter Intensity or color varies from left to right of characters 1 Display and color bars 2 Video adapter if present 3 System Board No power or fan not running 1 See Hard disk drive boot error on page 61 64 ThinkCentre E93 Hardware Maintenance Manual Message Symptom FRU Action Non system disk or disk error type message with a 1 Diskette Drive known good diagnostic diskette 2 System Board 3 Diskette Drive Cable Other display symptoms not listed above including blank or illegible display 2 System Board Power on indicator or hard disk drive in use light not on but computer works correctly 2 System Board Printer problems 1 Printer nm Program loads from the hard disk with a known good 1 Run Setup and check Startup sequence diagnostics diskette in the first 3 5 inch diskette drive 2 Diskette Drive 3 Diskette Drive Cable 4 System Board 5 Power Supply RPL computer cannot access programs from its own hard 1 If network administrator is using LCCM Hybrid RPL disk check startup sequence a Firs
133. ogram See Exiting the Setup Utility program on page 60 5 Repeatedly press and release F12 when turning on the computer When the Startup Device Menu window opens release F12 6 From the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 7 When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y and then type in the serial number and press Enter 8 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y and then type in the machine type and model and press Enter 9 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive 10 Restart your computer and start the Setup Utility program See Starting the Setup Utility program on page 55 11 From the Setup Utility program main menu select Exit gt OS Optimized Default gt Enabled 12 Select Yes in the window displayed and press Enter to confirm your selection 13 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 60 To update flash the BIOS from a disc on other operating systems
134. on 1 2 3 Select the problem your computer is experiencing from the following list Remove the new hardware option or software If you must remove the computer cover to remove a hardware option ensure that you review and follow the electrical safety information provided with your computer For your safety do not operate the computer with the cover removed Run the diagnostic program to ensure that your computer is operating correctly Reinstall the new hardware option or software following the manufacturer s instructions Audio problems on page 37 CD problems on page 39 DVD problems on page 40 Intermittent problems on page 41 Keyboard mouse or pointing device problems on page 42 Monitor problems on page 44 Networking problems on page 46 Option problems on page 48 Performance and lockup problems on page 49 Printer problems on page 51 Serial port problems on page 51 Software problems on page 52 USB problems on page 53 Audio problems Select your symptom from the following list No audio in Windows on page 38 Chapter 5 Troubleshooting and diagnostics 37 e An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 38 e Sound comes from one external speaker only on page 38 e No audio in DOS applications or games on page 39 No audio in Windows Symptom No
135. ons e Ensure that the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation Refer to the documentation that comes with the application or game for instructions on setting sound card settings e Ifthese actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 32 CD problems Select your symptom from the following list e An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive on page 39 e A CD or DVD does not work on page 39 e Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer on page 40 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Actions e If you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the drives is connected to the audio subsystem e If you are using the Windows 7 operating system follow the action for A CD or DVD does not work on page 39 If this does not correct the problem follow the action for A CD or DVD does not work on page 39 A CD or DVD does not work Symptom A CD or DVD
136. ore you install the graphics card 6 Install the screw to secure the new PCI card in place Figure 97 Installing a PCI card What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 150 ThinkCentre E93 Hardware Maintenance Manual Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you tum on the computer Refer to the Lithium coin cell battery notice in the Safety Warranty and Setup Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remo
137. ound Adjust screen resolution gt Advanced Settings Then click the Monitor tab and select a new refresh rate e See your operating system documentation or help for further information on monitor settings If these actions do not correct the problem your monitor might need service See Lenovo Support Web site on page 32 for details The image is discolored Symptom The image is discolored Action The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Tum on the monitor If these actions do not correct the problem your monitor might need service See Lenovo Support Web site on page 32 for details Networking problems The following are the most common networking problems Select your networking problem from the following list e Ethernet problems on page 46 e A wireless LAN problem on page 48 e Bluetooth problem on page 48 Ethernet problems For Ethernet problems select y
138. our symptom from the following list e Your computer cannot connect to the network on page 46 e The adapter stops working for no apparent reason on page 47 e If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur on page 47 e If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps on page 48 Your computer cannot connect to the network Symptom Your computer cannot connect to the network Actions Ensure that e The cable is installed properly The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable e The cable is installed properly 46 ThinkCentre E93 Hardware Maintenance Manual e You are using the correct device driver On the Windows 7 operating system do the following 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not be using the correct driver or the driver is not enab
139. ovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary Accessing Lenovo programs on the Windows 7 operating system You can access Lenovo programs on the Windows 7 operating system through Windows Search or from Control Panel The icon name displayed in the search result or Control Panel might be different from the program name You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table Note If you do not find the program you need open the Lenovo ThinkVantage program to find the dimmed icon for the program Then double click the icon to install the program To access Lenovo programs through Windows Search do the following 30 ThinkCentre E93 Hardware Maintenance Manual 1 Click the Start button and then type the program name or the icon name into the search box 2 Locate the program by the program name or the icon name and then click the program to launch it To access Lenovo programs from Control Panel do the following Note Some Lenovo programs might not be displayed in Control Panel To find these programs use Windows Search 1 Click Start gt Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Locate the program by the icon name and then click the program to launch it The followi
140. p from the device you selected Note Selecting a startup device from the Please select boot device window does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Startup 3 Select the devices for the Primary Startup Sequence the Automatic Startup Sequence and the Error Startup Sequence Read the information displayed on the right side of the screen 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 60 Enabling ErP LPS compliance mode Lenovo computers meet the eco design requirements of the ErP Lot 3 regulation For more information go to http www lenovo com ecodeclaration You can enable the energy related products directive ErP lowest power state LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is in sleep or off mode To enable ErP LPS compliance mode in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Power gt Enhanced Power Saving Mode and press Enter Select Enabled and pre
141. pe 10AR Locating connectors controls ajd iii on the front of your computer Locating connectors on the rear of your computer AL Locating major FRUS and CRUS Looking up FRU information Locating parts on the system board Locating internal drives For machine type 10AQ 53 53 54 55 55 55 55 56 56 56 56 56 57 57 58 58 58 58 59 59 60 60 61 61 61 61 62 64 65 67 67 67 68 69 71 71 73 73 Locating connectors controls and indicators on the front of your computer 73 Locating connectors on the rear of your computer fea RE 75 Locating major FRUS nd CRUS een 6 Looking up FRU information 78 Locating parts on the system board 78 Locating internal drives 80 Chapter 9 a FRUs nee type 10AR ES na 81 Handling static sensitive devices Installing or replacing hardware 81 Installing external options 81 Removing the computer cover 82 Removing and reinstalling the front pezel 83 Replacing the hard disk drive 84 Replacing the solid state drive 86 Replacing the optical drive 88 Replacing the slim card reader 89 Replacing the front audio and USB assembly 5 na 92 Replacing the power Supply seeanbly 93 Replacing the system fan 95 Replacing the heat sink and fan assembly 96 Replacing the mi
142. placement on page 119 Installing or removing the rear Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to install or remove the rear Wi Fi antenna Installing the rear Wi Fi antenna To install the rear Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Install the rear Wi Fi antenna to the rear Wi Fi antenna cable connector attached on the rear of the computer 4 Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident Chapter 9 Replacing FRUs machine type 10AR 115 EJA Fore 75 o o VE DAS DANE WAL Figure 53 Installing the rear Wi Fi antenna What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Removing the rear Wi Fi antenna To remove the rear Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnec
143. positiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer l aide d instruments optiques A gt 18 kg 37 Ibs gt 32 kg 70 5 lbs gt 55 kg 121 2 Ibs ATTENTION Soulevez la machine avec pr caution AA ATTENTION L interrupteur de contr le d alimentation de l unit et l interrupteur dubloc d alimentation ne coupent pas le courant lectrique alimentantl unit En outre le syst me peut tre quip de plusieurs cordonsd alimentation Pour mettre l unit hors tension vous devez d connectertous les cordons de la source d alimentation Chapter 2 Safety information 17 AA 20a 1 0 m AA VORSICHT An Netz Telefon und Datenleitungen k nnen gef hrliche Spannungen anliegen Aus Sicherheitsgr nden e Bei Gewitter an diesem Ger t keine Kabel anschlie en oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren e Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlie en e Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en e Die Signalkabel nach M glichkeit einh ndig anschlie en oder l sen um einen Stromschlag durch Ber hren von Oberfl chen mit unterschiedlichem elektrischem Potenzial zu vermeiden e Ger te niemals einschalten wenn Hinweise auf Feuer Wasser oder Geb udesch den vorliegen Die Verbindu
144. rame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors e Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes e After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective e Reinstall all covers correctly before returning the machine to the customer Electrical safety A CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication O Copyright Lenovo 2013 2014 3 systems networks and modems before you open the computer covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock e Find the room emergency power off EPO switch disconnecting switch or electrical outlet
145. rd Align the screw holes in the new optical drive with the corresponding holes in the drive bay Then install the two screws to secure the new optical drive in place 138 ThinkCentre E93 Hardware Maintenance Manual Figure 83 Installing the screws that secure the new optical drive 11 Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 78 Then locate an available four wire power connector and connect it to the rear of the new optical drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Replacing the slim card reader Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 8 This section provides instructions on how to replace the slim card reader Note The slim card reader is only available in some models To replace the slim card reader do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the f
146. rd ensure that you use the monitor connectors on the graphics card Chapter 8 Locations 75 Connector Audio line in connector Audio line out connector DisplayPort connector Ethernet connector HDMI connector Microphone connector PS 2 keyboard connector optional PS 2 mouse connector optional Serial port USB 2 0 connector USB 3 0 connector VGA monitor connector Description Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Used to send audio signals from the computer to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector Used to attach an Ethernet cable for a LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Used to deliver uncompressed high definition video and multichannel digital audio signals through a single cable This HDMI connector can attach a high performance monitor a direct drive monitor or other audio or video devices that use an HDMI connector Used to attach a microphone to yo
147. re the PCI card latch in place nn awp gt DE we NOY AS Figure 36 Reinstalling the screw that secures the PCI card latch What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium coin cell battery notice in the Safety Warranty and Setup Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the comp
148. rical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Install the rear Wi Fi antenna to the rear Wi Fi antenna cable connector attached on the rear of the computer Chapter 10 Replacing FRUs machine type 10AQ 161 4 Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident Figure 114 Installing the rear Wi Fi antenna What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Removing the rear Wi Fi antenna To remove the rear Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Straighten the rear Wi Fi antenna so that it can be more easily twisted 4 Hold the thicker end of the rear Wi Fi antenna and unscrew the Wi Fi antenna from the rear of the computer Figure 115 Removing the rear Wi Fi antenna 162 ThinkCentre E93 Hardware Maintenance Manual What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacemen
149. rimer lugar desenchufe los cables de alimentaci n dispositivos de las tomas de corriente 3 Conecte los cables de se al a los conectores 3 Desconecte los cables de se al de los conectores 4 Enchufe los cables de alimentaci n a las tomas de 4 Desconecte todos los cables de los dispositivos corriente Encienda el dispositivo PRECAUCI N Cuando sustituya una bater a de litio utilice solamente una bater a n mero de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un m dulo que contiene una bater a de litio reempl celo s lo con el mismo tipo de m dulo del mismo fabricante La bater a contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No debe e Arrojarla al agua o sumergirla en ella e Exponerla a temperaturas superiores a 100 C 212 F e Repararla o desmontarla Desh gase de la bater a seg n especifiquen las leyes o normas locales A PRECAUCI N Cuando haya productos l ser como unidades de CD ROM unidades de DVD dispositivos de fibra ptica o transmisores instalados tenga en cuenta lo siguiente e No quite las cubiertas Si quita las cubiertas del producto l ser podr a quedar expuesto a radiaci n l ser peligrosa Dentro del dispositivo no existe ninguna pieza que requiera servicio t cnico e Si usa controles o ajustes o realiza procedimientos que no sean los especificados aqu podr a exponerse a radiacio
150. rom the microprocessor b When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of the heat sink and fan assembly Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly cable is toward the microprocessor fan connector on the system board Follow the following sequence to install the four screws to secure the new heat sink and fan assembly Do not over tighten the screws a Partially tighten screw E then fully tighten screw EE and then fully tighten screw EL b Partially tighten screw EE then fully tighten screw EE and then fully tighten screw EL Connect the new heat sink and fan assembly cable to the microprocessor fan connector on the system board See Locating parts on the system board on page 71 Chapter 9 Replacing FRUs machine type 10AR 97 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Replacing the microprocessor Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the microprocessor CAUTION The heat
151. ront bezel See Removing and reinstalling the front bezel on page 122 4 Note the cable routing of the installed slim card reader and disconnect the cable of the slim card reader from the system board 5 Remove the screw that secures the slim card reader bracket and then remove the bracket from the chassis Chapter 10 Replacing FRUs machine type 10 0 139 Figure 84 Removing the slim card reader bracket 6 Remove the two screws that secure the card reader to the bracket Then slide the card reader as shown to remove it from the bracket Note Touch only the edges of the card reader Do not touch the circuit board of it Figure 85 Removing the slim card reader from the bracket 7 Take the new card reader out of the static protective package by its sides 8 Align the new card reader in the slim card reader bracket and slide the card reader into the rail as shown until it stops Then install the two screws to secure the new card reader to the bracket 140 ThinkCentre E93 Hardware Maintenance Manual Figure 86 Installing the new slim card reader into the bracket 9 Route the cable of the new card reader through the corresponding hole for the card reader bracket in the front of the chassis 10 Install the bracket into the chassis so that the hole in the bracket is aligned with the corresponding hole in the chassis Then Install the screw to secure the card reader bracket to the chassis
152. rovided by Lenovo 2 When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or ascanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your computer on page 73 and Locating connectors on the rear of your computer on page 75 to identify the Copyright Lenovo 2013 2014 121 required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to remove the computer cover CAUTION Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To remove the computer cover do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the comput
153. rre e Branchez sur des socles de prise de courant correctement c bl s tout quipement connect ce produit e Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface e Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels e Avant de retirer les carters de I unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les c bles qui la relient aux r seaux aux systemes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration e Lorsque vous installez que vous d placez ou que vous manipulez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les differents cordons Connexion D connexion 1 Mettez les unit s HORS TENSION Mettez les unit s HORS TENSION 2 Commencez par brancher tous les cordons sur les D branchez les cordons d alimentation des prises unites D branchez les c bles d interface des connecteurs 3 Branchez les c bles d interface sur des connecteurs D br nchez tous lds Cables des nites 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unit s SOUS TENSION A ATTENTION Remplacer la pile au lithium usag e par une pile de r f rence identique exclusiveme
154. s such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Chapter 2 Safety information 7 Mroancen Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam gt 18 kg 37 lbs gt 32 kg 70 5 Ibs gt 55 kg 121 2 lbs CAUTION Use safe practices when lifting AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 20 e 1 m AA 8 ThinkCentre E93 Hardware Maintenance Manual Ek Dial si CsI N ACB aa ga gal o A gh Jig lio sha BER sli Clair la gal dio gf Adna gi aus cli lenay A A Dial gi hai gh a si dstai Y Agila 245 dde gas eli Gialli ag ml civ uagi Ina gni Od sli Fulci ai A Dil JLS
155. s on the fan grill is not blocked there is air flow around the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat e If SCSI devices are installed verify that the last external device in each SCSI chain is terminated correctly See your SCSI documentation If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 32 Hard disk drive problems Select your symptom from the following list e Some or all hard disk drives missing from the Setup Utility program on page 42 e No Operating System Found message or the system not starting from the correct hard disk drive on page 42 Chapter 5 Troubleshooting and diagnostics 41 Some or all hard disk drives missing from the Setup Utility program Symptom Some or all hard disk drives missing from the Setup Utility program Actions e Ensure that all hard disk drive signal cables and power cables are connected correctly e Ensure that your computer is configured correctly to support the hard disk drives If your computer is installed with five SATA hard disk drives ensure that the SATA hard disk drive enablement module one to five hard disk drives is installed If your computer is installed with SAS hard disk drives ensure that the SAS hard disk drive enablement module one to five hard disk drives or the LSI
156. s that secure the Wi Fi card module 3 Pull the Wi Fi card module out of the mini PCI Express slot to remove it from the Wi Fi adapter card 112 ThinkCentre E93 Hardware Maintenance Manual Figure 49 Removing the Wi Fi card module Installing the Wi Fi units To install the Wi Fi units do the following 1 Insert the Wi Fi card module into the mini PCI Express slot and then install the two screws to secure the Wi Fi card module to the Wi Fi adapter card Chapter 9 Replacing FRUs machine type 10AR 113 Figure 50 Installing the Wi Fi card module 2 Connect the front antenna cable and rear antenna cable to the Wi Fi card module Figure 51 Installing the Wi Fi antenna cables 3 Install the Wi Fi adapter card into the PCI Express x1 slot on the system board See Locating parts on the system board on page 71 4 If the installed Wi Fi card module supports the Bluetooth function use a Bluetooth cable to connect the Bluetooth connector on the Wi Fi adapter card to the front USB connector on the system board 5 Pivot the card latch to the closed position to secure the Wi Fi adapter card 114 ThinkCentre E93 Hardware Maintenance Manual WA Y QO NS SN SSB Y Figure 52 Installing the Wi Fi adapter card What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts re
157. same way of installing the hard disk drive Disconnect the signal cable and the power cable from the hard disk drive ThinkCentre E93 Hardware Maintenance Manual 5 Remove the four screws that secure the hard disk drive Then slide the hard disk drive out ofthe chassis N Re WR NO Figure 14 Removing the hard disk drive Chapter 9 Replacing FRUs machine type 10AR 85 6 Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay Then install the four screws to secure the new hard disk drive in place N X S X S te y Ds TAINAN LS SS Figure 15 Installing the hard disk drive 7 Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board See Locating parts on the system board on page 71 Then locate an available four wire power connector and connect it to the rear of the new hard disk drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Replacing the solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information
158. sembly cables with the cable clips and ties in the chassis What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Replacing the system fan Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to replace the system fan To replace the system fan do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Locate the system fan See Locating major FRUs and CRUs on page 69 4 Note the cable routing and disconnect the system fan cable from the system fan connector on the system board See Locating parts on the system board on page 71 5 The system fan is attached to the chassis by four rubber mounts Remove the system fan by breaking or cutting the rubber mounts and gently pulling the system fan out of the chassis Note The new system fan will have four new rubber mounts attached 177777777777777777777 4 Figure 27 Removing the system fan 6 Install the new system fan by aligni
159. sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly cable is toward the microprocessor fan connector on the system board Follow the following sequence to install the four screws to secure the new heat sink and fan assembly Do not over tighten the screws a Partially tighten screw El then fully tighten screw EE and then fully tighten screw b Partially tighten screw EE then fully tighten screw EJ and then fully tighten screw EL Connect the new heat sink and fan assembly cable to the microprocessor fan connector on the system board See Locating parts on the system board on page 78 Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position Figure 66 Installing the heat sink fan duct What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 Chapter 10 Replacing FRUs machine type 10AQ 127 This section provides instructions on how to replace the hard disk drive To r
160. sink and microprocessor might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Lay the computer on its side for easier access to the system board gt Locate the system board and disconnect all cables connected to the system board See Locating parts on the system board on page 71 5 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 96 Note Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything 6 Lift the small handle J and open the retainer FJ to access the microprocessor EL ada ER a a E O Rs le F HHA E HE i U l SIE
161. sistance see the help system for your e mail application Excessive number of fragmented files Symptom Excessive number of fragmented files Action Run the Windows Disk Defragmenter program Note Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive the disk defragmentation process might take up to several hours to complete On the Windows 7 operating system do the following 1 Close any programs that are currently running and close any open windows Click Start gt Computer Right click your C drive entry and then click Properties Click the Tools tab Click Defragment Now then click Continue a A O N 50 ThinkCentre E93 Hardware Maintenance Manual 6 Click Defragment Now again to start a disk defragmentation process On the Windows 8 or Windows 8 1 operating system do the following 1 Close any programs that are currently running and close any open windows On Windows 8 open File Explorer and click Computer On Windows 8 1 open File Explorer Right click your C drive entry and then click Properties Click the Tools tab and then click Optimize q OO N Click Optimize in the Optimize Drives window that is displayed to start a disk defragmentation process Insufficient memory Symptom Insufficient memory In general the more memory that is installed the better the Windows operating system runs Action Install additional memory For information abou
162. solve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program can be downloaded from http www lenovo com diags e If you are using a Windows operating system other than Windows 7 Windows 8 or Windows 8 1 go to http www lenovo com diags for the latest information on diagnostics for your computer Chapter 5 Troubleshooting and diagnostics 53 To run the Lenovo Solution Center program see Lenovo programs on page 30 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files You will need the log files when you speak to a Lenovo technical support representative UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer It enables you to test memory modules and internal storage devices view system information and check and recover bad sectors on internal storage devices To run the UEFI diagnostic program do the following 1 Turn on the computer If the computer cannot be turned on go to Basic troubleshooting on page 35 If an error code is displayed go to Chapter 7 Symptom to FRU Index on page 61 for error code descriptions and troubleshooting hints 2 Repeatedly press and rele
163. ss 3B Class 3A 433 a gasa Jal agus Aaa de jal olaia g ar g giai NI leiga Agia 8 gai cg All ga 5 pilya Al BE y Ela ll Gai Y il die Ga dad ER lia ga all Guindy gt 18 kg 37 lbs gt 32 kg 70 5 Ibs gt 55 kg 121 2 Ibs DAI N sie Aid Gls las alada Gay AA 2 Am He Aga gal ies lies gal gle a ga gal Ji sad 45 el Y dal y glas ls age d Jal clio asal 4a gl SSA Saad Ge asl E RS EN iN AA 20 e 10 AA PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa 10 ThinkCentre E93 Hardware Maintenance Manual Para evitar risco de choque el trico e N o conecte nem desconecte nenhum cabo ou execute instala o manuten o ou reconfigura o deste produto durante uma tempestade com raios e Conecte todos os cabos de alimenta o a tomadas el tricas corretamente instaladas e aterradas e Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente instaladas e Quando poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal e Nunca ligue nenhum equipamento quando houver evid ncia de fogo gua ou danos estruturais e Antes de abrir tampas de dispositivos desconecte cabos de alimenta o sistemas de telecomunica o redes e modems conectados a menos que especificado de maneira diferente nos procedimentos de instala o e configura o e Conecte e desconec
164. ss Enter From the Power menu select Automatic Power On and press Enter Select Wake on Lan and press Enter Select Disabled and press Enter NO 1 fF oo Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Note When ErP LPS compliance mode is enabled you can wake up your computer by doing one of the following 58 ThinkCentre E93 Hardware Maintenance Manual Pressing the power switch Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time To enable the wake up on alarm feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power gt Automatic Power On and press Enter 3 Select Wake Up on Alarm and press Enter Then follow the instructions on the screen 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Enabling the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity To enable the after power loss feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power After Power Loss and press Enter 3 Select Power On and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompte
165. ssor 12 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 13 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 96 14 Reconnect all cables that were disconnected from the system board What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to install or replace a PCI card Your computer has one standard PCI card slot two PCI Express x1 card slots and one PCI Express x16 graphics card slot To install or replace a PCI card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 100 ThinkCentre E93 Hardware Maintenance Manual 3 Atthe rear ofthe computer remove the screw that secures the PCI card latch o 89 ESA Figure 33 Removing the screw that secures the PCI c
166. t all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 82 3 Straighten the rear Wi Fi antenna so that it can be more easily twisted 4 Hold the thicker end of the rear Wi Fi antenna and unscrew the Wi Fi antenna from the rear of the computer 116 ThinkCentre E93 Hardware Maintenance Manual E SE ET 75 VE Dag DQO ANS Figure 54 Removing the rear Wi Fi antenna What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Installing or removing the front Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to install or remove the front Wi Fi antenna Installing the front Wi Fi antenna To install the front Wi Fi antenna do the following 1 2 3 Peel off the paper that protects the stickers on the front antenna Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover
167. t go to Completing the parts replacement on page 165 Installing or removing the front Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 3 This section provides instructions on how to install or remove the front Wi Fi antenna Installing the front Wi Fi antenna To install the front Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the front bezel See Removing and reinstalling the front bezel on page 122 4 Peel off the paper that protects the stickers on the front antenna Figure 116 Peeling off the paper that protects the stickers Chapter 10 Replacing FRUs machine type 10AQ 163 5 Stick the front antenna to the front panel as shown Then insert the front antenna cable through the hole in the front panel Figure 117 Installing the front Wi Fi antenna 6 Connect the front antenna cable to the Wi Fi card module What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Removing the front Wi Fi ante
168. t device network b Second device hard disk 2 Hard disk drive RPL computer does not RPL from server 1 Check startup sequence 2 Check the network adapter LED status Serial or parallel port device failure system board port 1 External Device Self Test OK 2 External Device 3 Cable 4 System Board Serial or parallel port device failure adapter port 1 External Device Self Test OK 2 External Device 3 Cable 4 Alternate Adapter 5 System Board Some or all keys on the keyboard do not work 1 Keyboard 2 Keyboard Cable 3 System Board Undetermined problems If you encounter undetermined problems do the following 1 Turn off the computer and the power 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapter cards c Memory modules Chapter 7 Symptom to FRU Index 65 Extended video memory External Cache RAM Hard disk drive h Diskette drive 3 Turn on the power and the computer to re test the system d e External Cache f g 4 Repeat steps 1 through 3 until you find the failing device or adapter cards If all devices and adapter cards have been removed and the problem continues replace the system board See Replacing the system board on page 107 or Replacing the system board on page 154 66 ThinkCentre E93 Hardware Maintenance Manual Chapter 8 Locations This chapter introduces the locations of
169. t purchasing memory see Lenovo Support Web site on page 32 For step by step instructions on installing memory see Installing or replacing a memory module on page 105 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 53 for instructions If you need technical assistance see Lenovo Support Web site on page 32 Printer problems Symptom The printer does not work Actions Verify that 1 The printer is turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device drivers and other software that came with the printer are correctly installed 2 You have assigned the printer port correctly in your operating system application program or BIOS settings For more information about BIOS settings see Chapter 6 Using the Setup Utility program on page 55 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Lenovo Support Web site on page 32 Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial port Symptom Serial port cannot be accessed Actions e Ensure that the serial ca
170. talled The Wake on LAN feature is not working Symptom The Wake on LAN WOL feature is not working Actions e Ensure that WOL is enabled in the BIOS Setup Utility program e If it is check with your LAN administrator for the necessary settings If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Symptom If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Actions e Use Category 5 wiring and ensure that the network cable is securely connected e Connect to a 1000 BASE T hub switch not 1000 BASE X Chapter 5 Troubleshooting and diagnostics 47 If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Symptom If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Actions e Try another cable e Ensure that the link partner is set to auto negotiate e Ensure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Symptom You cannot connect using the built in wireless networking card Actions e Make sure that your wireless LAN driver is the latest version Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file e Make sure that your computer is within ran
171. tanding the Chapter 2 Safety information on page 3 This section provides instructions on how to install or replace a memory module Your computer has four slots for installing or replacing double data rate 3 unbuffered dual inline memory modules DDR3 UDIMMs that provide up to a maximum of 32 GB system memory When installing or replacing a memory module use 2 GB 4 GB or 8 GB DDR3 UDIMMs in any combination up to a maximum of 32 GB The following table provides information about the memory module installation rules that you should consider when installing or removing a memory module The X mark indicates the memory slot s into which the memory module s should be installed in different situations The numbers 1 2 3 and 4 indicate the installation sequence To locate the memory module slots see Locating parts on the system board on page 78 One UDIMM Three UDIMMs Four UDIMMs To install or replace a memory module do the following ma omme omms omms ESC ss fe vene ST Tae Ess al se Ie il see 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Lay the computer on its side and then pivot the drive bay assembly upward to access to the system board 4 Locate th
172. te os cabos conforme descrito na tabela apresentada a seguir ao instalar mover ou abrir tampas deste produto ou de dispositivos conectados Para Conectar Para Desconectar DESLIGUE Tudo DESLIGUE Tudo Primeiramente conecte todos os cabos aos Primeiramente remova os cabos de alimenta o das dispositivos tomadas 3 Conecte os cabos de sinal aos conectores 3 Remova os cabos de sinal dos conectores 4 Conecte os cabos de alimenta o s tomadas 4 Remova todos os cabos dos dispositivos 5 LIGUE os dispositivos CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria com N mero de Pe a 45C1566 ou um tipo de bateria equivalente recomendado pelo Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas por um m dulo do mesmo tipo e do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada ou descartada de maneira correta N o e Jogue ou coloque na gua e Aque a a mais de 100 C 212 F e Conserte nem desmonte Descarte a bateria conforme requerido pelas leis ou regulamentos locais A PRECAUCI N Quando produtos a laser como unidades de CD ROMs unidades de DVD ROM dispositivos de fibra tica ou transmissores estiverem instalados observe o seguinte e N o remova as tampas A remo o das tampas de um produto a laser pode resultar em exposi o prejudicial radia o de laser N o existem pe as que podem ser co
173. tem board on page 71 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI card on page 100 Depending on whether you are installing or replacing a memory module do one of the following e If you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 39 Removing a memory module 106 ThinkCentre E93 Hardware Maintenance Manual e If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 40 Opening the retaining clips 7 Position the new memory module over the memory slot Make sure that the notch Ef on the memory module aligns correctly with the slot key EX on the system board Push the memory module straight down into the slot until the retaining clips close Figure 41 Installing a memory module 8 Reinstall the PCI Express x16 graphics card if you have removed it 9 Lower the drive bay assembly What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Replacing the system board Attentio
174. ter 8 Locations e Self service CRUs These CRUs unplug or are secured by no more than two screws Examples of these types of CRUs include the keyboard the mouse any USB device and the power cord Other self service CRUs depending on product design might include memory modules adapter cards hard disk drives and optical drives e Optional service CRUs These CRUs are isolated parts within the computer and are concealed by an access panel that is typically secured by more than two screws Once the access panel is removed the specific CRU is visible Number FRU description Self service CRU optonaisenicocau DO esmas mw wo DE ums ww MJ Optical ave gvaranie in some moa vs m I rmadomussasemy yo no I Gereeder eaae n some modal mo vee DO fita se DO msm e aer cae DO awama e ne DE icq e e Peripheral Component Interconnect PCI card Looking up FRU information For detailed FRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup Locating parts on the system board Locating parts on the system board on page 78 shows the locations of the parts and connectors on the system board 78 ThinkCentre E93 Hardware Maintenance Manual
175. th your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Software does not work as expected Symptom Software does not work as expected Actions e Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software program refer to the help system for that program Help systems are typically accessible ffom a menu or button in the program and frequently from the F1 key e If you have difficulty with the Windows operating system or one of its components refer to the Windows help system It is accessible from the Windows Start menu e To determine if problems are caused by newly installed software verify that Your computer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address conflict The software is designed to operate on your computer Other software works on your computer The software you are using works correctly on another computer e f you received any error messages while using the software program see the printed documentation supplied with the software or the help system for that software for a description of the messages and solutions to the problem e Check with
176. that the cover is secured in the microprocessor socket 7 Close the microprocessor retainer and then lower the lever to secure the retainer Ensure that the lever is locked into position 8 Follow any additional instructions included with the replacement part you received Replacing the Wi Fi units Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 2 Safety information on page 8 156 ThinkCentre E93 Hardware Maintenance Manual This section provides instructions on how to replace the Wi Fi units The Wi Fi units include a Wi Fi adapter card a Wi Fi card module and a rear Wi Fi antenna cable Replacing the Wi Fi units involves the following operations e Removing the Wi Fi adapter card on page 157 e Removing the Wi Fi card module on page 158 e Installing the Wi Fi units on page 159 Removing the Wi Fi adapter card To remove the Wi Fi adapter card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 If your computer comes with a Wi Fi card module that supports the Bluetooth function disconnect the Bluetooth cable from the Wi Fi adapter card Figure 106 Disconnecting the Bluetooth cable Note The
177. the computer hardware components For machine type 10AR Locating connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 67 shows the locations of the connectors controls and indicators on the front of your computer LA OLLI UT IL LLL LLL LLL Figure 1 Front connector control and indicator locations Hard disk drive activity indicator EJ USB 3 0 connector USB port 1 EJ Power indicator Headphone connector El Power switch El Microphone connector E Optical drive eject close button EJ USB 3 0 connector USB port 2 El Card reader optional O Copyright Lenovo 2013 2014 67 Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 68 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer ANNE Figure 2 Rear connector locations i El PS 2 keyboard and mouse connectors Security lock slot optional E DisplayPort connector Padlock loop US
178. the one compatible with the fingerprint application on your computer 1962 No operating system found Press any key This error occurs only after the POST is completed to repeat boot sequence Press any key to repeat boot sequence 0162 Setup data integrity check failure Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 0167 No processor microcode update found This error message indicates that there is no microcode update image for the current microprocessor 0175 System Security Security data corrupted Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 0176 System Security The system has been This error message is displayed when the tampered with computer is turned on with the cover open or removed Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 0189 System Security Can not read the This error message indicates that the Security Security EEPROM EEPROM may be broken or removed Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program 0197 System Security Unauthorized security Press F1 to enter the Setup Utility program data change detected Then press F10 to save and exit the Setup Utility program 0190 System Security Invalid security change Press F1 to enter the Setup Utility program requested Then press F10 to s
179. the right side and click Control Panel in the Windows System section For Windows 8 1 1 Click the arrow icon M in the bottom left corner of the screen to go to the Apps screen 2 Scroll to the right side and click Control Panel in the Windows System section Troubleshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer 1 Verify that the cables for all attached devices are connected correctly and securely 2 Verify that all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Verify that all attached devices are enabled in the BIOS settings of your computer For more information about accessing and changing the BIOS settings refer to your Chapter 6 Using the Setup Utility program on page 55 4 Go to the Troubleshooting on page 37 and follow the instructions for the type of problem you are experiencing Ifthe Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem Before restoring a previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse affects To restore a captured configuration do the following e For Windows 7 Click Start gt
180. the system board and disconnect all the cables See Locating parts on the system board on page 78 8 Remove the eight screws that secure the system board 154 ThinkCentre E93 Hardware Maintenance Manual E 7 DO DO DO DO mm mm a O I i o Figure 103 Removing the eight screws that secure the system board 9 Lift the system board out of the chassis 14 15 16 Remove the microprocessor from the failing system board and install it on the new system board See Replacing the microprocessor on page 146 Install the new system board into the chassis by aligning the eight mounting studs in the chassis with the corresponding holes in the new system board Then install the eight screws to secure the system board Install the heat sink and fan assembly and connect the heat sink and fan assembly cable to the new system board See Replacing the heat sink and fan assembly on page 125 Install all memory modules and PCI cards removed from the failing system board on the new system board See Installing or replacing a
181. thermal alert function when critical thermal situations occur such as malfunctioning fans abnormally high temperature and poor cooling performances an alert log will be written into the Windows system log The alert log can help you identify the thermal problems To configure the ICE thermal alert function do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 From the Setup Utility program main menu select Power Select Intelligent Cooling Engine ICE The Intelligent Cooling Engine ICE window is displayed Select ICE Thermal Alert The ICE Thermal Alert window is displayed Select Enabled or Disabled as desired oa E W DY Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 60 Changing the BIOS settings before installing a new operating system BIOS settings vary by operating system Change the BIOS settings before installing a new operating system To change the BIOS settings do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Exit gt OS Optimized Default 3 Depending on the operating system to be installed do one of the following e To install the Windows 8 64 bit or Windows 8 1 64 bit operating system select Enabled e To install an operating system other than Windows 8 64 bit or Wi
182. to o apertura dei coperchi di questo prodotto o delle unit collegate Per collegarsi Per scollegarsi SPEGNERE le apparecchiature SPEGNERE le apparecchiature Innanzitutto collegare tutti i cavi alle unit Innanzitutto rimuovere i cavi di alimentazione dalla Collegare i cavi di segnale ai connettori presa Collegare i cavi di alimentazione alla presa 3 Rimuovere i cavi di segnale dai connettori Accendere l unit 4 Rimuovere tutti i cavi dalle unit ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo il Numero parte 45C1566 o un tipo di batteria equivalente consigliato dal produttore Se sul sistema presente un modulo che contiene una batteria al litio sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione La batteria contiene litio e pu esplodere se usata maneggiata o smaltita in modo non corretto Non e Gettare o immergere la batteria nell acqua e Riscaldarla ad una temperatura superiore ai 100 gradi C 212 gradi F e Smontarla ricaricarla o tentare di ripararla Le batterie usate vanno smaltite in accordo alla normativa in vigore DPR 915 82 e successive disposizioni e disposizioni locali 22 ThinkCentre E93 Hardware Maintenance Manual A ATTENZIONE Quando vengono installati prodotti laser quali CD ROM unita DVD ROM unita a fibre ottiche o trasmittenti tener presente quanto segue e Non rimuovere gli sportelli L apertura
183. tooth Lock Windows 8 1 only e Lenovo Companion e Lenovo Reach e Lenovo SHAREit e Lenovo Solution Center e Lenovo Support e Lenovo Tools e Password Manager e PC Cloud Manager Windows 8 1 only e Power Manager e System Update Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions 32 ThinkCentre E93 Hardware Maintenance Manual Chapter 4 General checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed Be extremely careful during write operations such as copying saving or formatting Data or programs can be overwritten if you select an incorrect drive General error messages appear if a problem or conflict is found by an application program the operating system or both For an explanation of these messages refer to the information supplied with that software package Before replacing any FRUs ensure that the latest level of BIOS is installed on the system A down level BIOS might cause false errors and unnecessary replacement of the system board For more information on how to determine and obtain
184. tre E93 Hardware Maintenance Manual Action Verify that e The option is designed for your computer e You followed the installation instructions supplied with the option and the installation instructions provided with your computer and all option files such as device drivers if required are installed correctly e You have not loosened other installed options or cables e If the option is an adapter you have provided enough hardware resources for the adapter to function correctly See the documentation supplied with the adapter as well as the documentation for any other installed adapters to determine the resources required for each adapter If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 32 An option that previously worked does not work now Symptom An option that previously worked does not work now Actions e Verify that all option hardware and cable connections are secure e If the option comes with its own test instructions use those instructions to test the option e If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly All external SCSI options are turned on External SCSI options must be turned on before the computer is turned on For more informat
185. undBlaster Pro or SoundBlaster emulation e Verify that the audio device drivers are correctly installed See Microsoft Windows help system for more information If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 22 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Action See CD problems on page 39 Sound comes from one external speaker only Symptom Sound comes from one external speaker only Actions e Ensure that the speaker cable is inserted completely into the connector on the computer e Ensure that the cable that attaches the left speaker to the right speaker is securely connected e Right click the speaker icon in the Windows desktop notification area and then click Playback devices Click the Playback tab select Speakers and then click Properties Click Balance on the Levels tab and verify that the Balance setting is set correctly 38 ThinkCentre E93 Hardware Maintenance Manual If these actions do not correct the problem you might have a failing speaker Have the speaker serviced If you need technical assistance see Lenovo Support Web site on page 32 No audio in DOS applications or games Symptom No audio in DOS applications or games Acti
186. ur computer when you want to record sound or if you use speech recognition software Used to attach a keyboard that uses a PS 2 keyboard connector Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Used to attach an external modem a serial printer or other devices that use a 9 pin serial port Used to attach a device that requires a USB 2 0 connector such as a USB keyboard a USB mouse a USB scanner or a USB printer If you have more than six USB devices you can purchase a USB hub which you can use to connect additional USB devices Used to attach a device that requires a USB 2 0 or 3 0 connector such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA A USB 3 0 connector provides high transmission speeds to reduce the time that is required for data transmission Used to attach a VGA monitor or other devices that use a VGA monitor connector Locating major FRUs and CRUs Locating major FRUs and CRUs on page 76 shows the locations of the major FRUs and CRUs in the computer To remove the computer cover see Removing the computer cover on page 122 76 ThinkCentre E93 Hardware Maintenance Manual Figure 8 Locating major FRUs and CRUs Locating major FRUs and CRUs on page 76 and The following table lists the major FRUs shown in identifies which FRUs also are self service CRUs or optional service CRUs Notes 77 Chap
187. uter 2 Remove the computer cover See Removing the computer cover on page 82 104 ThinkCentre E93 Hardware Maintenance Manual 3 Locate the battery See Locating parts on the system board on page 71 4 Remove any parts that might prevent your access to the battery Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the battery See Installing or replacing a PCI card on page 100 5 Remove the old battery Figure 37 Removing the old battery 6 Install a new battery Figure 38 Installing a new battery 7 Reinstall the computer cover and connect the cables See Completing the parts replacement on page 119 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 8 Turn on the computer and all attached devices 9 Use the Setup Utility program to set the date time and any passwords See Chapter 6 Using the Setup Utility program on page 55 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 119 Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading
188. ve the computer cover See Removing the computer cover on page 122 3 Locate the battery See Locating parts on the system board on page 78 4 Remove any parts that might prevent your access to the battery Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the battery See Installing or replacing a PCI card on page 149 5 Remove the old battery Figure 98 Removing the old battery 6 Install a new battery Figure 99 Installing a new battery 7 Reinstall the computer cover and connect the cables See Completing the parts replacement on page 165 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 8 Turn on the computer and all attached devices 9 Use the Setup Utility program to set the date time and any passwords See Chapter 6 Using the Setup Utility program on page 55 Chapter 10 Replacing FRUs machine type 10AQ 151 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 165 Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and unders
189. ve to the storage converter Then remove the drive from the converter as shown 130 ThinkCentre E93 Hardware Maintenance Manual Figure 70 Removing the solid state drive from the storage converter 2 Take the new solid state drive out of the static protective package 3 Position the solid state drive into the storage converter so that the holes in the drive are aligned with the corresponding holes in the converter Then install the four screws to secure the solid state drive to the converter Figure 71 Installing the solid state drive into the storage converter Replacing the solid state drive on the bottom of the optical drive bay To replace the solid state drive on the bottom of the optical drive bay do the following Chapter 10 Replacing FRUs machine type 10AQ 131 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 122 3 Remove the front bezel See Removing and reinstalling the front bezel on page 122 4 Pivot the drive bay assembly upward See Accessing the system board components and drives on page 124 5 Disconnect the signal cable and the power cable from the solid state drive 6 Remove the screw E and then carefully slide the solid state drive bracket upward to remove
190. your computer or the memory module size has decreased an error message will be displayed when you start the computer and you will be prompted to do one of the following e Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit The error message will not be displayed again e Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive To enable the configuration change detection feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Security gt Configuration Change Detection and press Enter 3 Select Enabled and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on page 55 Then follow the instructions on the screen You can use either the keyboard or the mouse to navigate through BIOS menu choices The keys used to perform various tasks are displayed at the bottom of each screen Using passwords

Lenovo ThinkCentre Edge 93

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