Black Box IC408A
Contents
1. so no pairing action should be required However if individual extenders have been installed or you simply wish to change the Local and Remote Extender pairings across a network then follow these steps they apply to both direct connect and network configurations for the IC408A 1 Make sure the Local and Remote Extenders are either directly connected to each other or are connected to the same subnet on your network 2 Press and hold the Pair button on the back of the Local Extender Release the button within 10 seconds The Link LED will start flashing 3 Within 10 minutes of activating the pair mode on the Local Extender press and hold the Pair button on the back of the Remote Extender Release the button within 10 seconds The Link LED will start flashing 4 The Link LED on both units may start flashing more slowly before finally turning on Once the Link LEDs are solid the link is established between both extenders NOTE If more than 10 minutes passes before the units are paired then the extenders will switch back to regular mode and re establish the previous links they had if any NOTE To cancel pair mode press and hold the Pair button a second time Release it within 10 seconds 3 6 Unpairing an Extender If an extender needs to have its pairing removed press and hold the Pair button for longer than 10 seconds Once you do this the unit will not be paired to any other extender 3 7 Compatibilit2. other rooms as well as for connecting USB monitoring cameras or USB touchscreens used for interactive digital signage The extender offers reliable operation with all USB 2 0 and 1 1 peripheral devices including USB hubs The local unit is powered trom the USB interface The remote unit receives its power from the included AC adapter and supplies 600 mA to each port 2 2 Features e Includes a local unit and remote unit with four USB 2 0 ports e Enables easy switching of local and remote extender pairs e Supports multiple 1 1 networked configurations e Extends USB signals up to 480 Mbps e Remote unit supplies 600 mA power to each port concurrently e Plug and play No drivers to install on your computer e Works with Windows Mac OS X and Linux systems 2 3 What s Included Your package should include the following items If anything is missing or damaged contact Black Box Technical Support at 724 746 5500 or into blackbox com 1 1 1 o Local Extender Unit Remote Extender Unit USB 2 0 cable el el e 1 Remote Extender AC international power adapter e 1 country specific power cable e Quick start guide To download this user manual go to ftp ftp blackbox com anonymous manuals I IC408A_rev1 USER pdf or visit the Black Box Web site www blackbox com and enter IC408A in the search bar Page 6 724 746 5500 blackbox com IC408A 2 4 Hardware Description Chapter 2 Overview Figure 2 1 sh
3. you want to locate the USB device s is within 330 feet 100 m of CAT5e cabling of the switch 3 Make sure that where you want to locate the computer is within 330 feet 100 m of CAT5e cabling of the switch NOTE The cable distance between switches must be no greater than 330 feet 100 m if CAT5e Is used as the connection media 3 1 4 Installing the Local Extender 1 Place the Local Extender near the computer 2 Connect the supplied USB cable between the Local Extender host port and a USB port on the host computer 3 Connect a CAT5e patch cable not provided into the information outlet near the host computer 4 Connect the patch cable into the Link port of the Local Extender 3 1 5 Installing the Remote Extender 1 Connect a CAT5e patch cable not provided into the information outlet near the USB devices 2 Connect the patch cable into the Link port of the Remote Extender 3 Place the Remote Extender near the USB device s 4 Assemble the power adapter and country specific power cord together and connect them into a suitable AC outlet 5 Connect the power adapter to the Remote Extender 3 2 Installing the IC408A System as Direct Connect 3 2 1 Requirements To complete the installation you will need the following items that are not included with the product e USB compatible computer host computer with a USB compliant operating system e USB compatible device s e CAT5e Unshielded Twisted Pair UTP cable with two RJ 45 co
4. IC408A BLACK BOX NETWORK SERVICES Customer Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 Support FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Inf ti Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 HANOI ATE on Web site www blackbox com e E mail info blackbox com Trademarks Used in this Manual FCC and IC RFI Statement Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Mac and OS X are registered trademarks of Apple Computer Inc Intel is a registered trademark of Intel Corporation Windows is a registered trademark of Microsoft Corporation Linux is a registered trademark of Linus Torvalds Any other trademarks mentioned in this manual are acknowledged to be the property of their respective owners Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such inter
5. aking them more susceptible to electromagnetic interference EMI STP cables include shielding over each individual pair of copper wires that provides better protection against EMI Category 5 has been superseded by CAT5e cabling which includes improved data integrity to support high speed communications USB Cables USB cables have two distinct connectors The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hub The Type B connector is used to attach the USB cable to a USB device USB Type A USB Type A USB Type B USB Type B port connector port connector Figure 5 1 USB cables RJ 45 The Registered Jack RJ physical interface is what connects the network cabling CAT5 to the local extender and remote extender You may use either the T568A scheme Table 5 1 or the T568B scheme Table 5 2 for cable termination because the extender uses all four pairs of the cable RJ 45 connectors are sometimes also referred to as 8P8C connectors RJ 45 Pin Positioning Table 5 1 T568A wiring Table 5 2 T568B wiring Pin Pair Wire Cable Color Pin Pair Wire Cable Color 1 3 1 White Green 1 2 1 White Orange 2 8 2 Green 2 2 2 Orange 3 2 1 White Orange 3 3 1 White Green 4 1 2 Blue 4 1 2 Blue 5 1 1 White Blue 5 1 1 White Blue 6 2 2 Orange 6 3 2 Green 7 4 1 White Brown 7 4 1 White Brown 8 4 2 Brown 8 4 2 Brown W G G W O BL W BL O W BR BR W O O W G BL W BL G W BR BR Figure 5 2 T568A conn
6. e near the computer and USB devices to be connected to the network switch es e Pre installed and configured Local Area Network NOTE USB 2 0 is capable of consuming up to 480 Mbps The minimum requirement for using the IC408A is a Gigabit 1000BASE T network The performance of the USB network extension will be limited to the slowest link between the Local and the Remote Extender NOTE Some networks may be configured to block devices with unfamiliar MAC addresses In this case you will need to provide your network administrator the MAC addresses of the Local and Remote Extender units The addresses are on the label on the bottom of each unit IC408A Page 9 Chapter 3 Installation NOTE Some networks may be configured to block devices that consume a consistently high level of bandwidth The IC408A may do this when high bandwidth devices are connected Consult with your network administrator to resolve this NOTE Units will be paired with each other if they were sold together in the same box If they are not paired follow the instructions provided in the section for pairing a Local and Remote Extender NOTE Increasing the number of switches between the Local and Remote Extender may reduce the available bandwidth preventing some devices from functioning properly 3 1 3 Preparing Your Site Before you can install the IC408A you need to prepare your site 1 Place the computer where desired and set it up 2 Make sure that where
7. ector pinout Figure 5 3 T568B connector pinout IC408A Page 1 NOTES Page 18 724 746 5500 blackbox com ies NOTES IC408A Page 19 Black Box Tech Support FREE Live 24 7 Tech support the way it should be og RS 4 Great tech support is just 30 seconds away at 724 746 5500 or blackbox com Le About Black Box Black Box provides an extensive range of networking and infrastructure products You ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free live 24 7 Tech support avallable in 30 seconds or less O Copyright 2013 Black Box Corporation All rights reserved Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Any third party trademarks appearing in this manual are acknowledged to be the property of their respective owners IC408A version 1 724 746 5500 blackbox com
8. el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objet
9. emote Extender that is connected to the device you wish to use 4 2 Contacting Black Box If you determine that your 4 Port USB 2 0 Extender over LAN is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box Technical Support at 724 746 5500 or info blackbox com Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description including e the nature and duration of the problem e when the problem occurs e the components involved in the problem e any particular application that when used appears to create the problem or make it worse 4 3 Shipping and Packaging If you need to transport or ship your 4 Port USB 2 0 Extender over LAN e Package it carefully We recommend that you use the original container e f you are returning the unit make sure you include everything you received with it Before you ship for return or repair contact Black Box to get a Return Authorization RA number Page 16 724 746 5500 blackbox com eee Chapter 5 Technical Glossary 5 Technical Glossary Category 5 CAT5 Network Cabling Category 5 cable is commonly also referred to as CAT5 This cabling is available in either solid or stranded twisted pair copper wire variants and as UTP Unshielded Twisted Pair or STP Shielded Twisted Pair UTP cables are not surrounded by any shielding m
10. equired at the remote extender for proper operation 7 Config Reserved for manufacturer use 8 Pair Used to establish a paired connection between local and remote extenders 9 Link Port RJ 45 Remote extender accepts an RJ 45 connector for CAT5e or better cabling to connect the local extender to the remote extender Page 8 724 746 5500 blackbox com IC408A Chapter 3 Installation 3 Installation 3 1 Installing the IC408A on a Local Area Network 3 1 1 Requirements To complete the installation you will also need the following items that are not included with the product e USB compatible computer host computer with a USB compliant operating system e USB compatible device s e 2 CAT5e patch cables e Preconfigured local area network Gigabit Ethernet Switch es E PL T wi wi a CAT5e cable CAT5e cable wi wil Local Extender USB devices WA Remote Extender pa a wl N USB aD USB cable or or Computer Up to 330 feet 100 m between extenders device connectors P p and switches over CAT5e or better X Figure 3 1 IC408A installed on a local area network 3 1 2 Preparing Your Network Your network must be properly configured for full USB 2 0 throughput and for maximum stability and reliability of your devices Consult with your network administrator before installation Using the IC408A over a network requires e Local Extender and Remote Extender to be on the same subnet e RJ 45 information outlets to b
11. er Local extender port accepts USB 2 0 Type B connectors Used to establish a paired connection between local and remote extenders Local extender accepts an RJ 45 connector for CAT5e or better cable to connect the local extender to the remote extender Page Chapter 2 Overview 2 4 2 Remote Extender The Remote Extender provides four downstream Type A ports for USB 2 0 devices It enables you to connect up to two USB 2 0 devices directly The Remote Extender is powered by an external AC adapter and can supply up to 600 mA to each USB port 2345 OC 5VDC Config Figure 2 2 Front and back panels of the Remote Extender Table 2 2 Remote Extender components Item Component Description 1 USB device ports Accepts USB device s using Type A connectors ON when the unit is powered 2 Power LED Blue OFF when the unit is not powered ON when local and remote extenders are linked 3 Link LED Green OFF when there is no link between the local and remote extenders Fast blinking when the unit unit is attempting to establish a link ON when the IC408A system is properly enumerated on the host computer 4 Host LED Green Blinking when the IC408A is in a suspended state ON when data is transmitted between the local and remote extenders 5 Activity Amber Blinking intermittently with or without a USB device connected OFF when the local and remote extender units are in suspend mode 6 Power Port Connects to the AC power supply R
12. ersal Serial Bus controllers l Generic USB Hub Generic USB Hub Generic USB Hub i Intel R 7 Serres C216 Chipset Family USB Enhanced Host Controller 1826 Intel R 7 Series C216 Chipset Family USB Enhanced Host Controller 1E2D Intel R USB 3 0 eXtensible Host Controller Intel R USB 3 0 Root Hub Y USB Composite Device Figure 3 3 Device Manager screen 3 For Mac OS X users open the System Profiler to confirm that the IC408A has installed correctly In the left hand column under Hardware select USB and inspect the right hand panel If the IC408A has been installed correctly you should find it listed as a Hub under the USB High Speed Bus USB Bus NOTE To open System Profiler in OS X Open the Finder select Applications then open the Utilities folder and double click on the System Profiler icon 4 If the IC408A is not detected correctly or fails to detect consult Section 4 Troubleshooting Page 12 724 746 5500 blackbox com eee Chapter 3 Installation 3 4 Connecting a USB Device 1 Install any software required to operate the USB device s Refer to the documentation for the USB device s 2 Connect the USB device to the device port on the Remote Extender 3 Check that the device is detected and installed properly in the operating system 3 5 Pairing the Local and Remote Extender The Local Extender and a Remote Extender will be paired with each other out of the box
13. ference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique publi par Industrie Canada Page 2 724 746 5500 blackbox com IC408A In NOM Statement strucciones de Seguridad Normas Oficiales Mexicanas Electrical Safety Statement 1 2 3 4 5 10 11 PA 13 14 15 16 17 18 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas El aparato
14. l wiring fluorescent lighting etc NOTE When terminating cables make sure the matching RJ 45 connector is used for the cable type For example if CAT6 cable is used then CAT6 compatible RJ 45 connectors must be used If not the benefits of higher grade cabling may not be achieved 3 2 3 Installing the Local Extender 1 Place the Local Extender near the computer 2 Connect the supplied USB cable between the Local Extender host port and a USB port on the host computer 3 2 4 Connecting the Local Extender to the Remote Extender With Surface Cabling 1 Connect the CAT5e cable into the Link port of the Local Extender 2 Connect the CAT5e cable into the Link port of the Remote Extender With Premise Cabling 1 Connect a CAT5e patch cable not provided into the information outlet near the host computer 2 Connect the patch cable into the Link port of the Local Extender 3 Connect a CAT5e patch cable not provided into the information outlet near the USB devices 4 Connect the patch cable into the Link port of the Remote Extender 3 2 5 Installing the Remote Extender 1 Place the Remote Extender near the USB device s 2 Assemble the power adapter and U S power cord together and connect them into a suitable AC outlet 3 Connect the power adapter to the Remote Extender IC408A Page 11 Chapter 3 Installation 3 3 Checking the Installation 1 On the Local and Remote Extender check that the Power Link and Host LEDs a
15. nders Solution s 1 Make sure that CAT5e cable is connected between the Local and Remote Extenders Use CAT5e or better cable UTP with a straight through connector and no crossovers and 8 conductor RJ 45 connectors at both ends 2 Connect a short CAT5e patch cord between the Local and Remote Extenders to determine if the original CAT5e cable is defective Problem Link LEDs are blinking Cause s 1 There is no connection between the Local and Remote Extenders 2 Units may not be paired to each other 3 Network switches exist on different subnets 4 Network switch es are blocking traffic from the extenders Solution s 1 Make sure both the Local and Remote Extenders are connected together directly or are connected to active network switches 2 Re pair the units together 3 Make sure the network switches can communicate with each other and are on the same subnet Page 14 724 746 5500 blackbox com eee Chapter 4 Troubleshooting 4 Make sure the network switches are not blocking traffic from the extenders either based on MAC address or because of traffic patterns 5 Consult with your network administrator Problem Link LEDs on the Local and Remote Extenders are blinking slowly Cause The extenders are paired with each other but have not yet established a link Solution s 1 Wait tor a few minutes for the LEDs to go solid 2 If LEDs do not go solid contact your network administrator to determine if an
16. nfiguration bandwidth and performance NOTE Isochronous devices such as Web cameras and audio devices are not supported Distance Direct Connect Up to 330 ft 100 m over solid core CAT5e or better Network Connect Up to 330 ft 100 m between switches over solid core CAT5e Black anodized aluminum USB host support xHCI controllers Intel AMD Renesas NEC Fresco AsMedia Local Extender Unit 1 USB 2 0 Type B 1 RJ 45 Remote Extender Unit 4 USB 2 0 Type A 1 RJ 45 Operating 32 to 122 F 0 to 50 C Storage 14 to 140 F 10 to 60 C Operating 20 to 80 noncondensing Storage 10 to 90 noncondensing Output 24 VDC 1A Dimensions Each unit local or remote 1 0 H x 3 9 W x 3 0 D 2 5 x 9 9 x 7 6 cm IC408A Page 5 Chapter 2 Overview 2 Overview 2 1 Introduction Extend USB signals for up to four devices as far as 328 feet 100 m over a non networked CAT5e connection or over your Ethernet LAN The 4 Port USB 2 0 Extender over LAN uses inexpensive UTP cable you may already have installed in your building or your existing LAN architecture for easy cost effective USB extension It s ideal for USB keyboard and mouse extension and sensor data acquisition applications Plus it s great for connecting to whiteboards in classrooms located beyond the maximum USB bus distance Or use the extender to bridge the gap between a computer CPU or server and USB flash drives scanners and printers in
17. nnectors if using surface cabling OR CAT5e cabling with two information outlets and two CAT5e patch cords with RJ 45 connectors if using premise cabling Page 10 724 746 5500 blackbox com eee Chapter 3 Installation Up to 330 feet 100 m between units over CAT5e or better cable USB devices WA win wT E 70 B q A USB cable d USB cable or E sll al Local Extender Remote Extender device connectors g N 2 U Figure 3 2 IC408A installed as direct connect 3 2 2 Preparing Your Site Before you can install the IC408A you need to prepare your site 1 Place the computer where desired and set it up 2 Ensure that where you want to locate the USB device s is within 330 feet 100 m cable length of the computer If not adjust the location of the devices and or computer accordingly 3 If you are using surface cabling install the CAT5e cabling as desired and terminate it with the appropriate RJ 45 ends If you are using premise cabling make sure CAT5e cabling is installed between the two locations and if necessary patched together CAT5e information outlets should be located near the computer and the USB device s and the total length including patch cords must be less than 330 feet 100 m NOTE Cable installation is important particularly if high throughput applications are used When installing make sure the cable is installed away from or isolated from potential sources of interference such as electrica
18. os colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante En caso de existir una antena externa deber ser localizada lejos de las lineas de energia El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia O D El aparato parece no operar normalmente o muestra un cambio en su desempe o O E El aparato ha sido tirado o su cubierta ha sido da ada IC408A Page 3 Table of Contents Table of Contents O o 5 A 5 1 A o cere E E reer ee 6 o seep corse sects eco saree rea ete ne eo nts gerne eerste ase ce ecm meee eee E E E E EE 6 LL GY aii 6 nn P P eC renee eee eee ee E teres eee eee 6 De OO o E a 7 O a o cena es ce csc teers e A III A 7 DZ Fano E PA 8 A O tienes 9 3 1 Installing the IC408A on a Local Area Network oocccnncococnnccnnnoooooccnonnnnnnnncnnnnononnnnnnnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnss 9 AT REQUIEM oc ooo escriba
19. ows the front and back panels of the Local Extender Unit Table 2 1 describes the Local Extender components Figure 2 2 shows the front and back panels of the Remote Extender Unit Table 2 2 describes the Remote Extender components 2 4 1 Local Extender The Local Extender connects to the host computer using a standard USB 2 0 cable Power for this unit is provided by the host 1234 Cd Config E Pair Link e oe 5V DC Figure 2 1 Front and back panels of the Local Extender Table 2 1 Local Extender components computer Item Component 1 Power LED Blue 2 Link LED Green 3 Host LED Green 4 Activity LED Amber 5 Power connector optional 6 Config 7 USB host port 8 Pair 9 Link Port RJ 45 IC408A Description ON when power is supplied OFF when no power is supplied by the host computer ON when valid link is established between the local and remote extenders Blinking when the IC408A is in a suspended state OFF when there is no link between local and remote extenders ON when the IC408A system is properly enumerated on the host computer Blinking when IC408A LAN is in a suspended state ON when data is transmitted between the local and remote extender Blinks intermittently with or without a USB device connected OFF when the local and remote extender are in suspend mode Optional 5 VDC power supply plugs in here Reserved for manufacturer use Used to connect the local extender to the host comput
20. re on e For direct connect if the Host or Link LEDs are permanently off then the cabling between the Local and Remote Extender may not be installed properly or is defective e For network connect if the Link LED is blinking then the network connection between the Local and Remote Extender is not complete and there may be faulty cabling or network components misconfigured network components or the Local and Remote Extender may need to be re paired together see Section 3 5 2 For Windows users XP 7 8 open Device Manager to confirm that the IC408A has installed correctly To expand the entry for Universal Serial Bus controllers click the sign If the IC408A has been installed correctly you should find it listed as a Generic USB Hub NOTE To open Device Manager in Windows XP Right click on My Computer then select Properties gt gt Hardware tab gt gt Device Manager NOTE To open Device Manager in Windows 7 or 8 Open the Start menu right click on Computer then select Manage gt gt Device Manager File Action View Help e 9 6 H 8 P 4 23 Example p Ml Computer gt ca Disk drives p li Display adapters b qi Human Interface Devices gt Eg IDE ATA ATAPI controllers gt lt a Keyboards b A Mice and other pointing devices p li Monitors p EF Network adapters b gt fi Processors b Sound video and game controllers b gt Mi System devices a Untv
21. s 9 APR o A 9 ER A cai lates E E E tae 10 314 Installing the Local o nn 10 zka dialing me Remote EKONET sp an E EE E E 10 32 Instaliig the 164084 as Direct CONNEC eane E tostadas 10 L BO a EE E E EE E E E E estes 10 SAP E o UE CE OE CO E E EE E OA 11 32 3 Installing the Local PEN iio 11 3 2 4 Connecting the Local Extender to the Remote Extender oocccnncooococccnnonoooocccncnononnnononccononnnnononnnnonnnnnnnnnnnnnonnos 11 3 2 5 e ao rd o eee hee ee eee ee heen eee ee ee R AE i ee ee 11 Be CGI TS A 12 2A Ome Cl NAG VAI so epavone snieaties dnenaneaenensnaenesbarbcoa 13 35 Paling me Localla o Remote EIGN espartanos ileso 13 O a od o A o II 13 A SOPOT AEE E AEEA Se CSO eC OREO eer E ere TETE 13 A 61016 e II ne eee te ee ee ee 14 o ne 14 1 2 CON ACUnO BODA erratas reo orto ico tooo 16 ES MIDI ano eel cle gle tools 16 e AC O ces ge ce cen cece es dea scene ee ee een ese ade 17 Page 4 724 746 5500 blackbox com IC408A Chapter 1 Specifications 1 Specifications Technical Specifications Approvals EMC FCC Class B CE Class B Environmental RoHS2 CE Standards 100BASE T 1000BASE T Data traffic Layer 2 Remote unit 600 mA avallable at each USB port concurrently Device Supports USB devices with Throughput Maximum Up to 480 Mbps Traffic Types Interrupt and Bulk Human Interface Devices HIDs mouse and keyboard hubs storage devices NOTE Maximum speed depends on network co
22. y The IC408A complies with USB 1 1 and USB 2 0 specifications governing the design of USB devices However there is no guarantee that all USB devices or hosts will be compatible with the IC408A as there are a number of different characteristics that may impact the operation of USB devices over extended distances IC408A Page 13 Chapter 4 Troubleshooting 4 Troubleshooting 4 1 Troubleshooting Tips The following troubleshooting tips are arranged in the order in which they should be executed in most situations If you are unable to resolve the problem after following these instructions contact Black Box Technical Support at 724 746 5500 or info blackbox com Problem All LEDs on the Local Extender are off Cause The Local Extender is not receiving power from the USB port Solution s 1 Make sure that the USB connection between the Local Extender and host computer is properly installed 2 Move the USB connector to another USB port on the host computer Problem All LEDs on the Remote Extender are off Cause The Remote Extender is not receiving power from the AC adapter Solution s 1 Make sure that the AC power adapter is properly connected to the Remote Extender 2 Check that the AC adapter is connected to a live source of electrical power Check that the remote power LED is illuminated Problem Link LEDs on Local and the Remote Extenders are off Cause s There is no connection between the Local and Remote Exte
23. y traffic is being blocked between the extenders Problem Link LED on the Local Extender is on Host LED on the Local Extender is off Cause 1 The host computer is not powered on 2 The Local Extender is not connected to the computer 3 The host computer is not recognizing the Local Extender 4 The computer does not support USB hubs 5 The IC408A is malfunctioning Solution s 1 Disconnect all USB devices from the Remote Extender Disconnect the Local Extender from the computer Disconnect the Remote Extender from the AC power adapter 2 3 4 Reconnect the Local Extender to the computer 5 Reconnect the Remote Extender to the computer 6 In the Universal Serial Bus USB controllers section of Device Manager check that the IC408A is recognized as Generic USB Hub Problem My USB device does not work properly Cause Insufficient bandwidth is available on the network to support the device Solution Connect the Local and Remote Extenders directly to each other and try the USB device again IC408A Page 15 Chapter 4 Troubleshooting Problem My USB device does not work at all Cause s 1 Insufficient bandwidth is available on the network to support the device 2 The Local Extender is paired to the wrong Remote Extender Solution s 1 Connect the Local and Remote Extenders directly to each other and try the USB device again 2 Follow the instructions in Section 3 5 and pair the Local to the R
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