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Lenovo ThinkPad W540

1. Chapter 6 Replacing devices 81 7 Carefully remove the wireless LAN card out of the slot 8 Align the contact edge of the new wireless LAN card with the key in the slot Then carefully insert the new wireless LAN card into the slot at an angle of about 20 degrees 9 Pivot the wireless LAN card downward EE and then install the screw to secure the wireless LAN card in place FX 82 User Guide 10 Connect the antenna cables to the wireless LAN card Ensure that you attach the gray cable to the main connector and the black cable to the auxiliary connector on the wireless LAN card 11 Reinstall the small bottom cover EE Then tighten the screw EX 1 yo 12 Reinstall the battery pack See Replacing the battery pack on page 69 13 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing a wireless WAN card Before you start print these instructions Prerequisites for replacing or installing the wireless WAN card Dancer During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall A Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Chapter 6 Replacing devices 83 Attention Before you start installing a wireless WAN card touch a metal table or a grounded metal object This a
2. Battery recycling Information i Taiwan Battery recycling information for the United States and Canada Recycling information f r China Copyright Lenovo 2013 155 155 155 157 157 157 158 158 159 159 159 Appendix C ENERGY STAR model information 161 Appendix D Notices 163 Trademarks 164 Appendix E Restriction of Hazardous Substances Directive RoHS 165 European Union RoHS 165 China RoHS 165 India ROHS 2 2 2 2 nn 165 Turkish ROHS 2 2 2 nn nn 165 Ukraine ROHS 2 2 2 166 Appendix F Eurasian compliance mark se 0 0 su mu ee s 167 iv User Guide Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot sec
3. Click the Monitor tab Select the correct screen refresh rate NO oO Sf e Problem Wrong characters are displayed on the screen Solution Did you follow the correct procedure when installing the operating system or program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop function See Using dual displays on page 37 e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem e Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the program and then change the display output location e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first make sure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have s
4. Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the A other than the one specified by Lenovo or a disassembled or modified is not covered by the warranty If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to water or rain Do not attempt to disassemble it Do not short circuit it Keep it away from children Do not drop the battery pack Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations X User Guide The battery pack should be stored at room temperature charged to approximately 30 to 50 of capacity We recommend that battery pack be charged about once per year to prevent overdischarge Lithium coin cell battery notice A Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispo
5. Using the fingerprint reader Notice on deleting data from your hard disk dive or solid state drive Using firewalls u Protecting data against viruses Chapter 5 Recovery overview Recovery overview for the Windows 7 operating system ls Creating ard using a recovery media Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using a rescue medium Reinstalling preinstalled programs and device drivers eee gal Ei 33 36 37 37 38 38 39 39 40 40 41 43 43 43 44 44 45 45 45 47 47 47 47 48 49 51 52 53 56 57 57 59 59 59 60 61 62 63 Solving recovery problems Recovery overview for the Windows 8 and Windows 8 1 operating systems Refreshing your computer Resetting your Silt a to the eon default settings Using the advanced Sanip options Recovering your operating system if Windows 8 or Windows 8 1 fails to start Creating and using recovery media Chapter 6 Replacing devices Static electricity prevention Replacing the battery pack Installing or replacing the SIM card Replacing the Ultrabay device Replacing a memory module Replacing the hard disk drive or solid state ie Replacing a wireless LAN card Replacing a wireless WAN card Replacing the coin cell battery Replacing the keyboard Chapter 7 sou your computer Finding ThinkPad options ThinkPad docking stations
6. If you select AC Only Wake on LAN is enabled only when the ac power adapter is attached If you select AC and Battery Wake on LAN is 108 User Guide Table 4 Config menu items continued Ethernet LAN Option ROM for Legacy Only boot mode or Both with Legacy first UEFI IPv4 Network Stack for UEFI Only boot mode or Both with UEFI first UEFI IPv6 Network Stack for UEFI Only boot mode or Both with UEFI first UEFI PXE Boot Priority for Both with UEFI first boot mode and IPv6 and IPv4 stacks are both enabled USB UEFI BIOS Support Always On USB Always On USB Charge in Battery Mode USB 3 0 Mode Disabled Enabled Disabled Enabled Disabled Enabled IPv6 First IPv4 First Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Chapter 8 Advanced configuration Comments enabled with any power sources Notes e The magic packet type Wake on LAN requires ac power The Wake on LAN function does not work when a hard disk password is set Loads the Ethernet LAN Option ROM to enable startup from an integrated network device Enable or disable Internet Protocol Version 4 IPv4 network stack for the UEFI environment Enable or disable Internet Protocol Version 6 IPv6 network stack for UEFI environment Select network stack priority for UEFI PXE boot Enables or disables boot support for USB storage devices If you select Enabled th
7. Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the computer serviced Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 The system board should be replaced and the box serial number needs to be reinstalled Have the computer serviced Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replaced and the UUID needs to be reinstalled Have the computer serviced Message 0190 Critical low battery error Solution The computer turns off because the battery is low Connect the ac power adapter to the computer and charge the battery or replace the battery with a fully charged one Message 0191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter the ThinkPad Setup program Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup program Message 1802 Unauthorized network card is plugged in Solution The network card is not supported on this computer Remove it Message 1820 More than one external fingerprint
8. 10 000 ft e Temperature Chapter 1 Product overview 13 At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 60 F e Relative humidity Operating 8 to 95 at wet bulb 23 C 73 F Storage 5 to 95 at wet bulb 27 C 81 F If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Attention e Keep electrical appliances such as an electric fan radio air conditioner and microwave oven away from the computer The strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive e Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur e Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely The programs might vary depending on the preinstalled Windows operating system To learn more about the programs and other computing solutions offered by Lenovo go to h
9. Locating controls and connectors on the ThinkPad docking stations Attaching a ThinkPad docking station Detaching a ThinkPad docking station Connecting external displays to a docking station Gn The Tat ao By ae es Security features Chapter 8 Advanced configuration a Installing a new operating system ot Installing the Windows 7 operating system Installing the Windows 8 or Windows 8 1 operating system a a Installing device drivers Using the ThinkPad Setup program Main menu Config menu Date and Time menu Security menu Startup menu Restart menu Updating your system UEFI BIOS Using system management Setting management features ii User Guide 63 64 64 64 65 65 66 69 69 69 71 72 75 77 80 83 87 89 95 95 95 95 100 101 102 103 105 105 105 106 107 107 108 108 114 114 120 122 122 123 123 Chapter 9 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of your computer Cleaning the cover of your computer Chapter 10 Troubleshooting computer problems Diagnosing problems Troubleshooting Re Computer stops responding Spills on the keyboard Error messages Errors without messages Beep errors A Memory module p oblemis 2 Networking problems Problems with the keyboard and Ser pointing devices Problems with th display a multim dia devices CE F
10. Ultrabay UltraConnect Intel Intel SoeedStep and Thunderbolt are trademarks of Intel Corporation in the U S and or other countries Microsoft BitLocker and Windows are trademarks of the Microsoft group of companies DisplayPort and Mini DisplayPort mDP are Trademarks of the Video Electronics Standards Association The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product and service names may be trademarks or service marks of others 164 User Guide Appendix E Restriction of Hazardous Substances Directive RoHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or ROHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf China RoHS FRP S EMNARNT NEMR S AeA EM EL TE RAF APR 4Pb RUD Cd AME ZRER Bw rm Cr VD PBB PBDE Fn RAA X re O O O O HE k TER X O O O O O JK X O O O O O J X O O 0 O O EIKI PA
11. caught when the person in front of you leans back e When taking off remember to turn off your computer or put it into hibernation mode Travel accessories The following is a checklist of items to consider packing when you are going to travel e ThinkPad ac power adapter e Mini DisplayPort to HDMI adapter Chapter 3 You and your computer 45 e External mouse if you are accustomed to using one e Ethernet cable e Extra battery charged e A quality carrying case that provides adequate cushion and protection e External storage device If you are traveling to another country you might want to consider an ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 46 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Using passwords on page 47 e Hard disk security on page 51 e Setting the security chip on page 52 e Using the fingerprint reader on page 53 e Notice on deleting data from your hard disk drive or solid state drive on page 56 e Using firewalls on page 57 e Protecting data against viruses on page 57 Using passwords You can help prevent your computer from unauthorized use by using passwords Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password a
12. 63 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works programs you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e In a protected area of your hard disk drive e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e On an attached external USB hard disk drive e On a network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program 1 From the Windows desktop click Start gt All Programs Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recov
13. 7 operating system Depending on the model the Certificate of Authenticity label can be on the computer cover under thebattery or on the power adapter For more information about the Certificate of Authenticity label go to http www microsoft com en us howtotell Hardware aspx 10 User Guide The following figure shows the location of the Certificate of Authenticity label under the battery 5 Genuine Microsoft label The Genuine Microsoft label is provided on models that are licensed to use a Windows 8 or Windows 8 1 operating system The version of the operating system is printed on the label If your computer model is licensed to use the Windows 8 Pro or Windows 8 1 Pro operating system that license also permits you to use the Windows 7 Professional operating system in place of the Windows 8 Pro or Windows 8 1 Pro operating system if you prefer Lenovo computers that are licensed for use with a Windows 8 or Windows 8 1 operating system are shipped with the Windows 8 license key digitally encoded into the computer hardware Depending on the computer model the Genuine Microsoft label can be on the computer cover under the battery or on the power adapter For more information about the Genuine Microsoft label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Genuine Microsoft label on the computer cover Features This topic lists the features of your compu
14. Accessing Lenovo programs on the Windows 7 operating system on page 14 e For Windows 8 and Windows 8 1 Click Camera from the Start screen When the camera is started the green camera in use indicator turns on You also can use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the integrated camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera will start automatically and the green camera in use indicator will turn on For more information about using the camera with a program refer to the help information system of the program Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following e For Windows 7 Start the Communications Utility program and configure the camera settings as desired e For Windows 8 and Windows 8 1 do one of the following Configure the camera settings directly from the program that is using the camera For more information see the help information system of the program Click Lenovo Settings from the Start screen Then click Camera Follow the instructions on the screen to configure the camera settings as desired Using the optical drive Note Your computer supports DVD ROM Drive and MultiBu
15. Bluetooth feature do the following Note If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded e For Windows 7 1 Press F8 and then follow the instructions on the screen to enable the Bluetooth feature 2 Right click the data that you want to send 3 Select Send To gt Bluetooth Devices 4 Select a Bluetooth device and then follow the instructions on the screen e For Windows 8 and Window 8 1 1 Go to the desktop and then right click the data that you want to send 2 Select Send To gt Bluetooth Devices 3 Select a Bluetooth device and then follow the instructions on the screen For more information refer to the Windows help information system and the Bluetooth help information system 32 User Guide Using the NFC connection Near field communication is a high frequency and short range wireless communications technology Depending on the model your computer might come with the NFC feature By using the NFC feature you can establish the radio communications between your computer and another NFC enabled device over a distance no more than a few centimeters By default the NFC feature is enabled If the NFC feature of your computer is disabled do the following to enable the NFC feature e For Windows 7 1 Start the ThinkPad Setup program See Using the ThinkP
16. CD logo on the label If you use a disc that does not meet these standards we cannot guarantee that it will play or that if it does play the sound quality will be good Chapter 10 Troubleshooting computer problems 145 A software problem Problem An application does not run correctly Solution Make sure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following e The application is designed to operate with your operating system e Other applications run correctly on your computer e The necessary device drivers are installed e The application works when it is run on some other computer If an error message is displayed while you are using the application program refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help Problems with ports and connectors The following are the most common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window open Control Panel and click Hardware and So
17. If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen e Problem Incorrect characters are displayed on the screen Solution Did you install the operating system or program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press F7 and select the desired monitor If the problem persists do the following 1 2 3 Connect the external monitor to another computer to make sure that it works Reconnect the external monitor to your computer Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported Ifthe ext
18. If you select Disabled your computer Enabled will boot using the default priority If you select Enabled your computer will boot using the priority you have customized Restart menu To exit the ThinkPad Setup program and restart the computer select Restart from the ThinkPad Setup menu The following submenu items are displayed e Exit Saving Changes Save the changes and restart the computer e Exit Discarding Changes Discard the changes and restart the computer e Load Setup Defaults Restore to the factory default settings Note Enable OS Optimized Defaults to meet the Windows 8 and Windows 8 1 certification requirements When you change this setting some other settings are changed automatically such as CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention e Discard Changes Discard the changes e Save Changes Save the changes Updating your system UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on The UEFI BIOS initializes the hardware components and loads the operating system and other programs You can update the UEFI BIOS by starting your computer from a flash update optical disc or a flash update program running in the Windows environment When you install a new program a device driver or hardware you might be informed to update the UEFI BIOS For instructions on how to update the UEFI BIOS go to http www lenovo com ThinkPadDrivers 122
19. PnP Monitor 8 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 34 User Guide 9 Click the Driver tab 10 Click Update Driver 11 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 12 Clear the Show compatible hardware check box 13 Select the correct manufacturer and model for the external monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor 14 After updating the driver click Close 15 For the Windows 7 operating system to change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors 16 Click OK Considerations for connecting an external monitor e When installing an operating system you must install the display driver for your monitor that is provided with the computer and the monitor INF file that is provided with the external monitor e If you set a resolution higher than the resolution you are using on the computer monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the
20. User Guide Using system management This topic is primarily intended for the network administrators Your computer is designed for manageability so that you can redirect more resources to better meet your business objectives This manageability known as total cost of ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting a hard disk drive and installing a program Once the computer is configured and operational you can manage it by using the software and the manageability features that are already integrated into the client computer and the network Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS SMBIOS Reference Specification version 2 6 1 SMBIOS provides information about the hardware components of your computer It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes the computer more manageable by enabling the computer to start from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be started from the PXE server Note The Remote
21. adapter Note If you attach your computer to a docking station but not connect the ac power adapter of the docking station to the ac power connector your computer will enter battery mode Detaching a ThinkPad docking station To detach your computer from a ThinkPad docking station do the following Note The ThinkPad Basic Dock does not have the system lock 1 Disconnect all cables and devices from the computer 2 Ensure that the system lock key is turned to the unlocked position horizontal Chapter 7 Enhancing your computer 101 gt 3 Press the eject button until the computer moves up Then grasp both sides of the computer to remove it Connecting external displays to a docking station For the ThinkPad Pro Dock if you connect two displays to the DisplayPort connector and the DVI connector the DVI connector is inactive For the ThinkPad Ultra Dock if you connect two displays to the DisplayPort connector and the DVI connector the DVI connector is inactive 102 User Guide For the ThinkPad Ultra Dock if you connect two displays to the DisplayPort connector and the HDMI connector the HDMI connector is inactive Security features The system lock key has two positions as shown in the drawing The security feature is different when the key is in different positions e When the key is in the locked position position 1 the eject button of the docking station is locked and you cannot remove yo
22. as a file with the extension contact Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices ThinkPad pointing device problems e Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristic of the TrackPoint pointing device and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint pointing device is kept pressed for a long time When the temperature changes Problem The TrackPoint pointing device or ThinkPad trackpad does not work Solution Ensure that the TrackPoint pointing device or ThinkPad trackpad is enabled in the Mouse Properties window Keyboard problems e Problem All or some keys on the keyboard do not work Chapter 10 Troubleshooting computer problems 137 Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Ensure that you have seated the connectors correctly If the p
23. automatically captures and fills in authentication information for Windows programs and Web sites System Update Windows 7 Windows 8 and Windows 8 1 The System Update program enables you to keep the software on the computer up to date by downloading and installing software packages including ThinkVantage programs device drivers Unified Extensible Firmware Interface UEFI basic input output system BIOS updates and other third party programs 18 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components This chapter contains the following topics e Registering your computer on page 19 e Frequently asked questions on page 19 e Special keys on page 21 e Using the ThinkPad pointing device on page 23 e Power management on page 24 e Connecting to the network on page 29 e Presentations and multimedia on page 33 e Using the NVIDIA Optimus Graphics feature on page 37 e Using the color sensor on page 38 e Using audio features on page 38 e Using the camera on page 39 e Using the optical drive on page 39 e Using an ExpressCard a flash media card or a smart card on page 40 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem In addition some locations offer
24. computer click Delete the recovery partition Attention If you delete the recovery partition on your computer do keep the recovery media in a safe place The Windows recovery image will not be stored in your computer anymore and you will need the recovery media to refresh or reset your computer 8 Remove the USB drive The recovery media are created successfully Using recovery media If you cannot start your computer or if you cannot start the Windows recovery image on your computer use recovery media to recover your computer To use recovery media do the following 66 User Guide Note Ensure that your computer is connected to ac power 1 Turn on or restart the computer Before the Windows operating system starts repeatedly press the F12 key The Boot Menu window opens Select the recovery drive as the boot device Select a preferred language and then select a preferred keyboard layout Click Troubleshoot to display the optional recovery solutions a A WwW N Select a corresponding recovery solution according to your situation For example select Reset your PC if you want to reset your computer to the factory default settings For more information about the recovery solutions provided by the Windows 8 and Windows 8 1 operating systems go to http go microsoft com fwlink LinkID 263800 Chapter 5 Recovery overview 67 68 User Guide Chapter 6 Replacing devices This chapter provides instructions
25. computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products Vi User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do
26. disabled the Clear Security Chip option will not be displayed e When you clear the security chip turn off your computer and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed Using the fingerprint reader Depending on the model your computer might have a fingerprint reader Fingerprint authentication can replace your passwords such as the Windows password power on password and hard disk password In this way you can log on to your computer simply and securely To enable fingerprint authentication enroll your fingerprints first During the enrollment the fingerprints are associated with the Windows password automatically To associate your fingerprints with your power on password and hard disk password manually create a connection Enrolling your fingerprint To enroll your fingerprints do the following 1 Start the Fingerprint Manager Pro program For instructions on how to start the Fingerprint Manager Pro program see Lenovo programs on page 14 2 Enter the Windows password as required 3 Click the icon for the finger that you want to enroll and constantly swipe your corresponding finger across the fingerprint reader until the enrollment completes For more information see Swiping your finger over the fingerprint reader on page 53 4 Click Finish Your fingerprint is enrolled successfully Note It is recommended that you enroll more
27. display by use of a color sensor you might also use the color profile created during that process Using audio features Your computer is equipped with the following items e Audio connector 3 5 mm 0 14 inch in diameter e Microphones e Speakers Your computer also has an audio chip that enables you to enjoy various multimedia audio features such as the following e Compliant with High Definition Audio e Playback of MIDI and MP3 files e Recording and playback of PCM and WAV files e Recording from various sound sources such as a headset attached The following table shows which functions of the audio devices attached to the connectors on your computer or the docking station are supported 38 User Guide Table 3 Audio feature list Connector Headset with a 3 5 mm Conventional headphone Conventional microphone 0 14 inch 4 pole plug Audio connector Headphone and Headphone function Not supported microphone functions supported supported Configuring for sound recording To configure the microphone for optimal sound recording use the Realtek HD Audio Manager program To start the program open Control Panel and click Hardware and Sound gt Realtek HD Audio Manager Using the camera If your computer has a camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following e For Windows 7 Start the Communications Utility program See
28. extended privileges and services to registered users When you register your computer with Lenovo you also will receive the following benefits e Quicker service when you call Lenovo for help e Automatic notification of free software and special promotional offers To register your computer with Lenovo do one of the following e Go to http www lenovo com register and follow the instructions on the screen to register your computer e Connect your computer to the Internet and register your computer through a preinstalled registration program For Windows 7 The preinstalled Lenovo Product Registration program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer For Windows 8 and Windows 8 1 Open the Lenovo Support program Then click Registration and follow the instructions on the screen to register your computer Frequently asked questions This topic provides a few tips that will help you optimize the use of your ThinkPad notebook computers To ensure that you receive the best performance from your computer go to the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Copyright Lenovo 2013 19 Can I get my user guide in another language e To download the user guide in another language go to http www lenovo com support Then follow the instru
29. external monitor 4 Change the display output location by pressing the F7 key This enables you to switch between viewing output on the external monitor the computer monitor or both monitors If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button Notes e lf the monitor connector is not compatible with the Mini DisplayPort connector or Thunderbolt connector on your computer you can use a convert cable to establish the connection Convert cables are available as options from Lenovo at http www lenovo com essentials tD e Use a Mini DisplayPort certified cable with Mini DisplayPort icon stable functionality to connect the device for Setting the external monitor type To set the external monitor type do the following 1 Connect the external monitor to your computer and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Select the external monitor and set Resolution 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information to make sure that the monitor type is correct If it is click OK to close the window otherwise proceed with the following steps 7 If more than two monitor types are displayed select Generic PnP Monitor or Generic Non
30. fails you still can start the computer by entering a password If you have selected Normal enter a power on password or a supervisor password if you have selected High enter a supervisor password Password Authentication Disabled Enable or disable password Enabled authentication This item is available when high security mode is selected Reset Fingerprint Data This option is used to erase all fingerprint data stored in the fingerprint reader and reset settings to the factory state As a result any power on security features previously enabled will not be able to work until they are re enabled in the fingerprint software UEFI BIOS Update Option Flash BIOS Updating by Disabled If you select Enabled End Users all users can update the Enabled UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS Secure RollBack Prevention Disabled If you select Disabled you Enabled can flash the older version UEFI BIOS 116 User Guide Table 5 Security menu items continued Menu item Submenu item Selection Comments Security Security Chip Security Reporting Options Clear Security Chip Intel TXT Feature Physical Presence for Provisioning Physical Presence for Clear e Active e Inactive e Disabled Disabled Enabled Disabled Enabled Disabled Enabled If you select Active the security chip is functional If you select Inactive the S
31. monitor type is correct To check these settings do the following 1 Right click on the desktop and click Personalize Click Display at the left Select Change display settings Check whether the screen resolution is correctly set Click Advanced Settings Click the Adapter tab Ensure that the correct device driver name is shown in the adapter information window a A O N Note The device driver name depends on the video chip that has been installed on your computer 138 User Guide Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Monitor tab Ensure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Color Management tab Check whether the color quality is correctly set and ensure that the other information also is correct
32. not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety gu
33. on how to install or replace hardware for your computer e Static electricity prevention on page 69 e Replacing the battery pack on page 69 e Installing or replacing the SIM card on page 71 e Replacing the Ultrabay device on page 72 e Replacing a memory module on page 75 e Replacing the hard disk drive or solid state drive on page 77 e Replacing a wireless LAN card on page 80 e Replacing a wireless WAN card on page 83 e Replacing the coin cell battery on page 87 e Replacing the keyboard on page 89 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or a CRU do not open the static protective package that contains the part until the instructions direct you to install the part When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package that contains the part to a m
34. operating system you can set the computer to open either the desktop or the Start screen by default To set the default startup screen do the following 1 On the desktop move your pointer to the taskbar at the bottom of the screen and right click on the taskbar 2 Click Properties The Taskbar and Navigation properties window is displayed 3 On the Navigation tab locate the Start screen section and then do one of the following e To set the desktop as your default startup screen select When I sign in or close all apps on a screen go to the desktop instead of Start so a check is visible e To set the Start screen as your default startup screen remove the check from the When sign in or close all apps on the screen go to desktop instead of Start checkbox 4 Click OK to save the new setting This feature is not available on the Windows 8 operating system Special keys Your computer has several special keys to help you work more easily and effectively EN Additional shortcut keys Your computer might have four additional shortcut keys EE Launches calculator an Locks operating system e Opens the default browser Chapter 2 Using your computer 21 E Opens Computer Note Depending on your computer model the shortcut keys might not be available Ea Numeric keypad You can use this numeric keypad to input numbers quickly Note Depending on your computer model the numeric keypad might not be avai
35. or Windows 8 1 fix modules Go to the Microsoft Knowledge Base home page at http support microsoft com Type the number of the fix module in the search field then click Search 7 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support 8 Install the device drivers See Installing device drivers on page 107 Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly When you install the Windows 8 or Windows 8 1 operating system you might need one of the following country or region codes 106 User Guide EE EE A Installing device drivers Device driver is the program that operates a particular hardware device of the computer If a device does not perform well or you install a new device you need to install or update the corresponding device driver For example if you use the Windows 7 operating system to use the USB 3 0 connector you need to download and install the USB 3 0 driver To download the latest device drivers do the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select your product name to view all the device drivers for your computer 3 Select the device drivers you that you need and follow the instructions on t
36. or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 Inthe Remove everything and reinstall Windows section click Get started Then click Next to confirm the operation 3 Depending on your needs do one of the following e To perform a quick format click Just remove my files to start the process The process will take several minutes e To perform a complete format click Fully clean the drive to start the process The process will take several hours 4 Follow the instructions on the screen to reset your computer to the factory default settings Using the advanced startup options With the advanced startup options you can change the firmware settings of the computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Depending on the operating system do one of the following e For Windows 8 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt General e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Advanced startup section click R
37. or external USB storage devices Copyright Lenovo 2013 59 To create recovery media click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media on different operating systems e You can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings To use recovery media do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled programs and device drivers on page
38. or magnetically by means of strong magnetic power thus making the data unreadable But it is recommended that you use the software payware or service pay service developed for that purpose The process might take several hours For disposing of data on the solid state drive Lenovo provides Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool For disposing of data on the hard disk drive Lenovo provides the Secure Data Disposal tool Go to http www lenovo com support to download these tools If an Encryption solid state drive or a Disk Encryption hard disk drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an anti
39. subfolder e Inthe subfolder for the device look for the executable file a file with the extension exe Double click the file and follow the instructions on the screen Attention If you need updated device drivers for your computer do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 126 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 62 Chapter 5 Recovery overview 63 e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using a recovery media on page 59 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program For detailed information on how to temporarily or permanently change the startup device sequence se
40. than one fingerprint in case of any injuries to your fingers Swiping your finger over the fingerprint reader To swipe your finger over the reader do the following Chapter 4 Security 53 1 Place the top joint of your finger on the sensor 2 Apply light pressure and swipe your finger toward you across the reader in one smooth motion Do not lift your finger when you are swiping it 54 User Guide Indicator behavior of the fingerprint reader Green The fingerprint reader is ready for swiping Amber The fingerprint cannot be authenticated Associating your fingerprints with your power on password and hard disk password To associate your fingerprints with your power on password and hard disk password do the following 1 Turn off and then turn on the computer 2 When prompted swipe your finger over the fingerprint reader 3 Enter your power on password hard disk password or both as required The connection is created When you start the computer again you can use your fingerprints to log on to the computer with no need to enter your Windows password power on password and hard disk password Attention If you always use your fingerprint to log on to the computer you might forget your passwords Write down your passwords and keep them in a safe place If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled If you f
41. the Thunderbolt connector Depending on the model your computer might have a Thunderbolt connector It enables you to connect your computer to a device that is compatible with the Thunderbolt interface or Mini DisplayPort interface such as CRT monitors LCD monitors projectors or high definition televisions The Thunderbolt connector has the same appearance as the Mini DisplayPort connector other than the icon If you connect a device that is compatible with the Mini DisplayPort interface it generates Mini DisplayPort signals automatically Setting up a presentation To display information and make presentations you can connect a data projector to your computer through the VGA connector Mini DisplayPort connector or Thunderbolt connector on your computer Notes e If the projector connector is not compatible with the Mini DisplayPort connector or Thunderbolt connector on your computer you can use a convert cable to establish the connection Convert cables are available as options from Lenovo at http www lenovo com essentials 4 12 e Use a Mini DisplayPort certified cable with Mini DisplayPort icon to connect the device for stable functionality It may take several seconds before the projector displays the image If you do not see your desktop displayed after 60 seconds try pressing the F7 key to switch between different display output locations Your projector might have one or more audio input connectors To project sou
42. the computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while the computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Click Hardware and Sound gt Device Manager NO 1 gt DY Click Start gt Control panel In the Device Manager window expand Network adapters Right click your network adapter device and click Properties Click the Power Management tab Clear the Allow this device to wake the computer check box Click OK 162 User Guide Appendix D Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or se
43. the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you might not be able to register or authenticate it e Your finger is wrinkled e Your finger is rough dry or injured e Your finger is dry e Your finger is stained with dirt mud or oil e The surface of your finger is different from when you enrolled your fingerprint e Your finger is wet e A finger is used that has not been enrolled To improve the situation try the following e Clean or wipe your hands to remove any excess dirt or moisture from the fingers e Enroll and use a different finger for authentication e f your hands are dry apply lotion to them For more information on how to use the fingerprint reader refer to the help system of the Fingerprint Manager Pro program Notice on deleting data from your hard disk drive or solid state drive Some of the data stored on the hard disk drive or solid state drive might be sensitive Handing y
44. the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Be sure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately If the computer does not turn off remove the battery The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard you can purchase a new one Error messages e Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced e Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup 132 User Guide Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced
45. to a removable storage device e The supplement files for the Windows 7 operating system are in the C SWTOOLS OSFIXES directory e The device drivers are in the C SWTOOLS DRIVERS directory e The preinstalled programs are in the C SWTOOLS APPS directory 2 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 107 3 Select Startup gt UEFI Legacy Boot Then do one of the following e To install the Windows 7 32 bit operating system select Legacy Only or Both e To install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e To install the Windows 7 64 bit operating system in UEFI mode select UEFI Only Press the F10 key to exit the ThinkPad Setup program Insert the Windows 7 operating system installation DVD into the optical drive and restart the computer Restore the C SWTOOLS directory that you backed up before installing the Windows 7 operating system Install the device drivers See Installing device drivers on page 107 Install the Windows 7 fix modules You can find the Windows 7 fix modules in the C SWTOOLS OSFIXES directory For more information go to the Microsoft Knowledge Base home page at http support microsoft com 9 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support ON OO Ff
46. to let part of it exposed If necessary you can use a tool such as a ball pen And then pull the Ultrabay device out of the computer EX Chapter 6 Replacing devices 73 7 Insert the new Ultrabay device into the bay a 8 Reinstall the screw to secure the Ultrabay device 74 User Guide 9 Reinstall the large bottom cover and then tighten the screws El 10 Reinstall the battery pack See Replacing the battery pack on page 69 11 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing a memory module Before you start print these instructions Increasing memory capacity is an effective way to make programs run faster To replace or add a memory module read the following prerequisites and then the instructions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the memory module Replacing a memory module To replace a memory module do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid a
47. to let the computer cool before opening the cover Power cords and power adapters Moancer Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords whe
48. to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers more than 13 cm or 5 inches e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to the computer Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharg
49. wireless WAN card 12 Reinstall the battery pack See Replacing the battery pack on page 69 13 Turn the computer over again Connect the ac power adapter and all cables to the computer 86 User Guide Replacing the coin cell battery Before you start print these instructions Prerequisites for the procedure Mooncen If the coin cell battery is incorrectly replaced there is danger of an explosion The coin cell battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery To replace the coin cell battery do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid and turn the computer over 3 Remove the battery pack See Replacing the battery pack on page 69 4 Loosen the screw EE and then remove the small bottom cover EX Chapter 6 Replacing devices 87 5 Detach the connector EE and then remove the coin cell battery EX 6 Install
50. you receive an error message before the operating system loads follow the appropriate corrective actions for power on self test POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode e Problem The computer enters sleep mode immediately after the power on self test Solution Ensure that The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 13 If the battery is charged and the temperature is within range have the computer serviced e Problem A critical low battery error occurs and the computer immediately turns off Solution The battery power is getting low Plug the ac power adapter into an electrical outlet and connect the ac power adapter to the computer or replace the battery with a charged one Chapter 10 Tro
51. 332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information Plastic bag notice Aie Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Polyvinyl Chloride PVC cable and cord notice Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions XIV User Guide Chapter 1 Product overview This chapter provides information about connector locations important product labels computer features specifications operating environment and preinstalled programs e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 9 e Features on page 11 e Specifications on page 13 e Operating environment on page 13 e Lenovo programs on page 14 Locating computer controls connectors and indicators This section i
52. 8868 AINLSEHNEN FE ISAM MSE AS 342 oH DE NAN NSS ASU Japan VCCI Class B compliance statement CORB 7 72B RRMRETTS CORB RERA CKATOC E ARWELTUES CORBPIVAYTFLEV AY SBIR TE Rene SEBSSIEHRCTCEMHWET EURE C2 TIELUMUMRU LTFEL VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AANDEREAN 20A 4 ATOMBICNS a SAREM Ba SHI JISC 61000 3 2 Ham Lenovo product service information for Taiwan BE Lenovo m RAAMT AWARE HE RAT BH 2S BAt rh AA BIB A R ARI Bae 0800 000 702 Appendix A Regulatory information 155 156 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com social_responsibility us en Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycli
53. AN antenna main Type 2 Antenna location Ef Wireless LAN antenna auxiliary H Wireless LAN antenna main Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com UserManual Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad T540p and W540 machine type 20BE 20BF 20BG and 20BH This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interferen
54. B drive To avoid data loss make a backup copy of all the data that you want to keep To create recovery media do the following Note Ensure that your computer is connected to ac power 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search 2 Depending on the operating system do one of the following e For Windows 8 Type recovery in the Search field and click Settings Then click Create a recovery drive e For Windows 8 1 Type recovery in the Search field and click the Search button Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4 Ensure that you select the Copy the recovery partition from the PC to the recovery drive option Then click Next Important If you clear the Copy the recovery partition from the PC to the recovery drive option you will create recovery media without the recovery partition content You still can start the computer from the recovery media but you might be unable to recover your computer if the recovery partition on your computer is damaged 5 Connect a proper USB drive then click Next 6 Click Create in the Recovery Drive window The creation of the recovery media starts 7 When the creation of the recovery media finishes do one of the following e To keep the recovery partition on your computer click Finish e To delete the recovery partition on your
55. Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU contact Lenovo Einsteinova 21 851 01 Bratislava Slovakia CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Gerate der Klasse B EU Richtlinie zur Elektromagnetischen Vertraglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur 154 User Guide Angleichung der Rechtsvorschriften Uber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und halt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Gerate wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo em
56. Copyright Lenovo 2013 105 Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly When you install the Windows 7 operating system you might need one of the following country or region codes Installing the Windows 8 or Windows 8 1 operating system Before you start print these instructions Attention e The process of installing a new operating system deletes all the data on your hard disk drive or solid state drive including the data that were stored in a hidden folder e If your computer is equipped with both a hard disk drive and an M 2 solid state drive do not use the M 2 solid state drive as a bootable device The M 2 solid state drive is used for cache function and to support the Intel Rapid Start Technology To install the Windows 8 or Windows 8 1 operating system do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 107 2 Select Startup gt Boot to display the Boot Priority Order submenu 3 Select the drive that contains the Windows 8 or Windows 8 1 operating system installation program for example USB HDD 4 Press the F10 key to exit the ThinkPad Setup program 5 Connect the drive that contains the Windows 8 or Windows 8 1 operating system installation program to the computer and restart the computer 6 Install the Windows 8
57. Disabled a Loue USB Port Disabled ES Ultrabay HDD Optical e Disabled e Enabled Memory Card Slot e Disabled e Enabled Smart Card Slot e Disabled e Enabled 118 User Guide Some computer viruses and worms cause memory buffers to overflow by running code where only data is allowed If the Data Execution Prevention feature can be used with your operating system then by selecting Enabled you can protect your computer against attacks by such viruses and worms If after choosing Enabled you find that a program does not run correctly select Disabled and reset the setting If you select Enabled a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Virtualization Technology Intel VT d is Intel Virtualization Technology for Directed 1 0 When enabled a VMM can utilize the platform infrastructure for I O virtualization If you select Enabled you can use the Ethernet LAN device If you select Enabled you can use wireless LAN devices If you select Enabled you can use wireless WAN devices If you select Enabled you can use Bluetooth devices If you select Enabled you can use USB connectors If you select Enabled you can use the Ultrabay device If you select Enabled you can use the memory card slots If you select Enabled you can use the smart card slots Table 5 Security menu items continued Menu item Submenu item Selection Comment
58. E X O 0 O O 0 HE X o O 0 O re ER X re O 0 O O EUR X O O O O O HLH PAE X O O O O O O RAA RA EE RE TA ST BS ES LES J T 11363 2006 MALEN Be et BER DIF XK RNA TEA BRB AAI EA SE BY OPS EEE HES J T1 1363 2006 BERNE AY Be tet BEE RAA XW TAT EE AIRE ER BEROHS YER EP FBR ZA ee CLF EW Mil PRA RENE HEA AE Rea RAS OA REA SEE DEA GME D SE BR AL AVE LEE A HA ESE pa ES RE A ER A i as PK A 4 OF FBP ARETE TE AS EIR AS FAP m OFA RD TRE India RoHS RoHS compliant as per E Waste Management amp Handling Rules 2011 Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Copyright Lenovo 2013 165 Terkiye EEE Yunetmelipine Uygunluk Beyans Bu Lenovo brbnb T C 3evre ve Orman Bakanlapa nan Elektrik ve Elektronik Etoyalarda Bazs Zararls Maddelerin Kullanamanan Sanarlandaralmasana Dair Yunetmelik EEE direktiflerine uygundur EEE Yunetmelipine Uygundur Ukraine RoHS Linm niatBepaxyeMo LO npoaykuia JleHoBo BignoBigae BHMOraM HOPMaTUBHUX akTiB YKpa Hn AK OGMEXYHOTE BMICT HeGesneuHux peuoBuH 166 User Guide Appendix F Eurasian compliance mark ERL Copyright Lenovo 2013 167 168 User Guide ThinkPad
59. F documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile e f you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips e If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get
60. FC feature For more information see Using the NFC connection on page 33 2 User Guide Right side view Figure 2 Right side view Smart card slot on some models EI USB 2 0 connector FA Serial Ultrabay Enhanced bay H Security lock slot Smart card slot on some models Your computer might have a smart card slot For more information see Using an ExpressCard a flash media card or a smart card on page 40 EI Serial Ultrabay Enhanced bay Your computer has a bay for Serial Ultrabay Enhanced devices For some models an optical drive is installed in the bay For certain models a secondary hard disk drive or solid state drive is installed E USB 3 0 connector The Universal Serial Bus USB 3 0 connector is used for connecting USB compatible devices such as a USB printer or a digital camera Attention When you attach a USB cable to this USB connector ensure that the USB mark is facing upward Otherwise the connector might be damaged EX USB 2 0 connector The USB 2 0 connector is used for connecting USB compatible devices such as a USB printer or a digital camera Attention When you attach a USB cable to this USB connector ensure that the USB mark is facing upward Otherwise the connector might be damaged H Security lock slot To protect your computer from theft you can purchase a security cable lock that fits the security lock slot to lock the computer to a stationary object Chapter 1 Product ov
61. Guide Chapter 9 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems The chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 125 e Making sure device drivers are current on page 126 e Taking care of your computer on page 127 General tips for preventing problems e f your computer is equipped with both a hard disk drive and an M 2 solid state drive you are not recommended to use the M 2 solid state drive as a bootable device The M 2 solid state drive is designed and developed for cache function purpose only If you use the M 2 solid state drive as a bootable device its reliability is not guaranteed e Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full the Windows operating system will slow down and might produce errors To check the hard disk drive capacity do the following Windows 7 Click Start gt Computer Windows 8 and Windows 8 1 Open the File Explorer and click Computer e Empty your recycle bin on a regular basis e Use disk defragment tool regularly on your hard disk drive to improve data seek and read times e To free up disk space uninstall unused application programs Note You also might want to look for program duplication or overlapping versions e Clean out your In
62. Initial Program Load RIPL or RPL function cannot be used with your computer Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature When the Wake on LAN feature is enabled many operations such as data transfer software updates and Flash updates of the UEFI BIOS can be done remotely without remote attendance The updating process can perform after normal working hours and on weekends so that the users are not interrupted during work and the LAN traffic is kept to a minimum It saves time and increases productivity Note If the computer is turned on through Wake on LAN the computer starts follow the Network Boot sequence Asset ID EEPROM The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components It also includes a number of blank fields where you can record information about the end users in your network Setting management features To enable a network administrator to remotely control your computer set the following system management features in the ThinkPad Setup program e Wake on LAN e Network Boot sequence e Flash update Chapter 8 Advanced configuration 123 Note If a supervisor password has been set you will be required to enter the supervisor password when you start the ThinkPad Setup program Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the com
63. Pad options on page 95 e ThinkPad docking stations on page 95 Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include memory modules storage devices network cards port replicators or docking stations batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com essentials ThinkPad docking stations You can attach your computer to a supported docking station to expand working capability Depending on the model your computer might support the following docking stations e ThinkPad Basic Dock e ThinkPad Pro Dock e ThinkPad Ultra Dock CAUTION When the computer is attached to a docking station never pick up the assembly by taking hold of the computer alone Always hold the whole assembly Locating controls and connectors on the ThinkPad docking stations This section introduces the locations of controls and connectors on the ThinkPad docking stations Copyright Lenovo 2013 95 ThinkPad Basic Dock Front view Power button Press the power button to turn on or turn off the computer H Eject button Press the eject button to release the computer from the docking station El Sliding ad
64. Select Yes to save the configuration changes and exit The next time you turn on your computer type the user or master hard disk password to start your computer and access the operating system Changing or removing a hard disk password To change or remove the hard disk password do the following e If you are in User Master hard disk mode you can select either User HDP or Master HDP to change the password depending on your needs If you select User HDP mode follow the following steps to change the user hard disk password 1 Type the current user hard disk password in the Enter Current Password field and press Enter 2 Type the new password in the Enter New Password field and press Enter then retype the password in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note The hard disk password cannot be removed in User HDP mode 50 User Guide If you select Master HDP mode follow the following steps to change the master hard disk password 1 Type the current master hard disk password in the Enter Current Password field and press Enter 2 Type the new master hard disk password in the Enter New Password field and press Enter then retype the new password you just entered in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter to continue The master hard disk passwor
65. Setup program without the password e The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password e If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Changing or deleting the power on password Changing or deleting the supervisor password Changing date and time Specifying the minimum length for power on password and hard disk password Changing the setting for the security chip Erasing the fingerprint data Enabling or disabling the following features Wake on LAN and Flash over LAN Lock UEFI BIOS Settings Password at unattended boot Boot Device List F12 Option Boot Order Lock Flash BIOS Updating by End Users Internal network device Internal wireless device Internal Bluetooth device 48 User Guide Internal Network Option ROM Internal wireless WAN device Security mode Fingerprint reader priority Notes e The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier e When Lock UEFI BIOS Settings option is enabled all BIOS settings cannot be changed To change the settings a supervisor password is required Setting changing or removing a supervisor password Before you sta
66. ThinkPad User Guide ThinkPad T540p and W540 Note Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page vi e Appendix D Notices on page 163 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManual Third Edition January 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information DE Conditions that require immediate action Safety guidelines Chapter 1 Product overview Locating computer controls connectors and indicators f ER Front view Right side view Left side view Bottom view Rear view Status indicators Locating important product Afonfation Machine type and model FCC ID and IC Certification number Certificate of Authenticity Genuine Microsoft label Features Specifications Operating environment Lenovo programs Accessing Lenovo programs on Aihe Windows 7 operating system Accessing Lenovo programs on nihe Windows 8 or Windows 8 1 operating system Lenovo pr
67. TrackPoint pointing device or another pointing device e Ifthe external monitor you are using is outdated the resolution and the refresh rate might be limited Using a DVI monitor If your computer has one of the following optional docking stations you can use a Digital Visual Interface DVI monitor through the DVI connector of that unit e ThinkPad Pro Dock e ThinkPad Ultra Dock Notes e The screen mode that can be used depends on the specifications of the DVI monitor e Before you connect a DVI monitor make sure that the computer is connected to the expansion unit and works properly To connect a DVI monitor do the following 1 Turn off the computer 2 Connect a DVI monitor to the DVI connector of the expansion unit and then connect the monitor to an electrical outlet 3 Turn on the DVI monitor and the computer If the computer output does not appear on the DVI monitor do the following e For Windows 7 1 Press Ctrl Alt F12 The Intel Graphics and Media Control Panel window opens 2 Select Advanced Mode and click OK 3 Select Multiple Displays 4 Inthe Operating Mode field select one of the following options depending on your needs and follow the instructions on the screen to complete other configurations Chapter 2 Using your computer 35 Single Display Depending on your configuration the computer output is displayed either on the computer display or the DVI monitor Clone Displays The same co
68. a desired password and press Enter b In the Confirm New Password field retype the password and press Enter e To change a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b In the Enter New Password field type the new power on password and press Enter then retype the password in the Confirm New Password field and Press Enter e To remove a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 4 A Setup Notice window is displayed Press Enter to continue 5 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place Otherwise if you forget the password you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program If you have set a Supervisor password no one can change the configuration of the computer without the password It provides the following security features e f only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad
69. a digital interface only This connector can only be used with a computer that supports DVI connection EZ VGA connector Used to connect the computer to a VGA compatible video device such as a VGA monitor EQ Audio connector Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug to the audio connector to listen to the sound from the computer EM Security lock slot To protect your docking station from theft you can use a security cable lock such as a Kensington style cable lock that fits this security lock slot to lock your docking station to a desk table or other non permanent fixture Attaching a ThinkPad docking station To attach your computer to a supported ThinkPad docking station do the following Note The ThinkPad Basic Dock does not have the system lock 1 Disconnect all cables and devices from the computer 2 Ensure that the system lock key is turned to the unlocked position horizontal 100 User Guide 8 Align the top left corner of the computer with the position mark of the docking station Attach your computer to the docking station vertically until you hear a click Then turn the system lock key to the locked position EX 4 Check the docking status indicator If the docking status indicator is not turned on it indicates that your computer is not correctly attached to the docking station Check the ac power adapter of the docking station or disconnect and reattach the ac power
70. ack that converts ac power for use with the computer e The power cord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord might cause severe damage to your computer Connecting the ac power adapter To connect the ac power adapter do the following Note Ensure that you perform the actions in the following order Chapter 2 Using your computer 25 1 Connect the power cord to an electrical outlet 2 Connect the power cord to the transformer pack 8 Connect the ac power adapter to the ac power connector of the computer Tips on using the ac power adapter e When the ac power adapter is not in use disconnect it from the electrical outlet e Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer e Before you charge the battery make sure that its temperature is at least 10 C 50 F e You can charge the battery when the ac power adapter is connected to the computer and the battery is installed You need to charge the battery in any of the following conditions Anew battery is installed The percentage of power remaining is low The battery has not been used for a long time Charging the battery When you find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery or replace it with a charged battery If an ac outl
71. ad Setup program on page 107 2 Select Security gt 1 0 Port Access 3 Set the NFC device option to Enabled e For Windows 8 and Window 8 1 1 Move the pointer to the top right or bottom right corner of the screen to bring up the charms 2 Do the following For Windows 8 Click Settings gt Change PC settings gt Wireless For Windows 8 1 Click Settings gt Change PC settings gt Network gt Radio devices 3 Slide the NFC switch to the right to enable the NFC feature If you still cannot enable the NFC feature check the NFC device setting in the ThinkPad Setup program by doing the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 107 2 Select Security gt 1 0 Port Access 3 Set the NFC device option to Enabled You can use the NFC feature with NFC supported programs such as the Lenovo QuickCast program and the Lenovo QuickControl program Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace Changing display settings You can change the display settings such as the display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 2 Click Display for further configuration 3 Click Apply The change will take effect after you log off Connecting a pr
72. air the problem yourself after running Lenovo Solution Center program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or makes a beep when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep it with your computer for reference later If your computer is completely unresponsive you cannot use the ThinkPad pointing device or the keyboard do the following 1 Press and hold the power button until the computer turns off After the computer is turned off restart the computer by pressing the power button If the computer does not turn on continue with step 2 Copyright Lenovo 2013 131 Note Do not remove the battery and the ac power adapter to reset the computer 2 While the computer is turned off remove all power sources from the computer battery and the ac power adapter Hold down the power button for 10 seconds Plug in the ac power adapter while keeping the battery out of the computer If the computer does not turn back on continue with step 3 Note Once the computer starts up and enters the Windows environment use the proper shutdown procedure to turn the computer off Once the computer
73. anced bay e Smart card slot on some models e Two USB 3 0 connectors e VGA connector Optical drive e MultiBurner drive or DVD ROM drive on some models 12 User Guide GPS and wireless features e Global Positioning System GPS satellite receiver on some models e Bluetooth e Wireless LAN e Wireless WAN on some models e NFC on some models Security features e Fingerprint reader on some models Specifications This section lists the physical specifications for your computer Size e For T540p models Width 376 6 mm 14 83 inches Depth 248 1 mm 9 77 inches Height 27 9 to 29 5 mm 1 10 inches to 1 16 inches or 29 9 to 33 9 mm 1 18 inches to 1 33 inches e For W540 models Width 376 6 mm 14 83 inches Depth 248 1 mm 9 77 inches Height 27 9 to 29 5 mm 1 10 inches to 1 16 inches Heat output depending on the model e 65 W 222 Btu hr maximum e 90 W 307 Btu hr maximum e 135 W 460 Btu hr maximum e 170 W 580 Btu hr maximum Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Battery life e For the percentage of the battery power remaining check the battery status icon in the Windows notification area Operating environment This section provides information about the operating environment of your computer Environment e Maximum altitude without pressurization 3048 m
74. and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect wireless antenna system built into the display for optimal reception enabling wireless communication wherever you are There are two types of antenna locations Your computer corresponds to one of the following Type 1 Antenna location Wireless LAN antenna auxiliary 152 User Guide H Wireless WAN antenna auxiliary El Wireless WAN antenna main EX Wireless L
75. ation that outlines our efforts in this area See Accessibility information on page 44 Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment For example adapting to the surrounding light sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display Copyright Lenovo 2013 43 screen clean and set the brightness to levels that enable you to see the screen clearly Press F5 or F6 to adjust display brightness Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and han
76. box Sent and Trash folders from your e mail client program e Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed e Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 5 Recovery overview on page 59 e Update device drivers and the UEFI BIOS when needed e Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions e Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or Known issues e Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues e If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine the following tips might help along the way Remove all external devices such as the printer keyboard and so on Make sure that your battery is charged and your computer has the ac power connected Access ThinkPad Setup and load the default settings Restart the computer and start the recovery operation Copy
77. ce to radio or television reception which can be Appendix A Regulatory information 153 determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FC Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 008 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada European Union
78. cling information for the United States and Canada RES Cris US amp Canada Only Recycling information for China CRA HEL as EE m FE YC A EER HAN PEL FEAR Si WS A ERA rt oh A SAR EY EF E FRB FE HAS HF m TAC Ach A SIE AML REX HR A A FRU AT BYTE ACAD BA EEA LW Be BCR Sis W RoE Ahttp support lenovo com cn activity 551 ht F et Appendix B WEEE and recycling statements 159 160 User Guide Appendix C ENERGY STAR model information ENERGY STAR ENERGY STARS is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 20BE 20BF 20BG and 20BH By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenh
79. coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and also can pose a safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Rechargeable battery notice Mooncen
80. computer When the logo screen is displayed press F1 to start the ThinkPad Setup program 52 User Guide Select Security gt Security Chip by using the directional keys Press Enter The Security Chip submenu opens Move to an item you want to set by using the directional keys When the item is highlighted press Enter Set other items that you want to set 9 0 W DY Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit To set the security chip you have to start Client Security Solution and follow the instructions on the screen Note If Client Security Solution is not preinstalled on your computer download and install it from http www lenovo com support Then follow the instructions on the screen Tips on using the security chip e Ensure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings for the security chip e If you are using Client Security Solution handle the security chip by doing the following Do not clear the security chip If you do the functions assigned to the keys will be erased Do not disable the security chip If you do Client Security Solution will not work e lf the security chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each or you will see error message 0176 or 0192 e lf the security chip is inactive or
81. connector The Ethernet connector has two indicators that show the status of the network connection When the top left indicator is solid green it indicates that the computer connects to a LAN and a session with the network is available When the top right indicator blinks yellow it indicates that data is being transmitted Note If you attach the computer to a supported docking station use the Ethernet connector on the docking station to connect to a LAN not the one on the computer H ac power connector Connect the ac power adapter to the ac power connector to provide ac power to the computer and charge the battery E Fan louvers rear The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling especially the cooling of the microprocessor Note To ensure proper airflow do not place any obstacle in front of the fan louvers Status indicators The status indicators show the current status of your computer Chapter 1 Product overview 7 Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function For more information see Special keys on page 21 H Speaker mute indicator When the speaker mute indicator is on the speakers are muted El Microphone mute indicator When the microphone mute indicator is on the microphones are muted EI Camera status indicator When the camera status indicator is on the camera is in use Ga System status indicator
82. cord the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software applications were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Copyright Lenovo 2013 147 Information about your computer and preinstalled software if any is available in the documentation that comes with your computer The documentation includes printed books online books readme files and help files In addition information abou
83. ction reduces any static electricity from your body Static electricity could damage the card Your computer might be equipped with a wireless WAN card To replace the wireless WAN card doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid and turn the computer over 3 Remove the battery pack See Replacing the battery pack on page 69 4 Loosen the screw EE and then remove the small bottom cover EX 5 If a tool is provided with the new wireless WAN card to help you disconnect cables use the tool to disconnect the cables from the wireless WAN card If no such a tool is provided hold the cable connector with your fingers and gently disconnect each cable from the wireless WAN card 84 User Guide 6 Remove the screw The wireless WAN card is released from the secured position and pivots upward 8 Align the contact edge of the new wireless WAN card with the key in the slot Then carefully insert the new wireless WAN card into the slot at an angle of about 20 degrees Chapter 6 Replacing devices 85 9 Pivot the wireless WAN card downward EE and then install the screw to secure the wireless WAN card in place EX 10 Connect the antenna cables to the wireless WAN card Ensure that you attach the red cable to the main connector and the blue cable to the auxiliary connector on the
84. ctions on the screen How do use battery power more effectively when am on the go e To conserve power or to suspend operation without exiting programs or saving files see Power saving modes on page 27 e To achieve the best balance between performance and power saving create and apply power plans See Managing the power plans on page 26 e If your computer will be turned off for an extended period of time you can prevent battery power from draining by removing the battery How do securely dispose of data stored on the hard disk drive or solid state drive e Study Chapter 4 Security on page 47 section to find out how you can protect your computer from theft and unauthorized use e Use the Password Manager program to protect the data stored on your computer For details see the help information system of the program e Before you dispose of the data on the hard disk drive or solid state drive be sure to read the topic Notice on deleting data from your hard disk drive or solid state drive on page 56 How do get connected in different locations e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features provided by the Access Connections program on the Windows 7 operating system or Location Awareness program in Lenovo Settings on the Windows 8 and Windows 8 1 operating systems e To learn more about using the wireless featu
85. d disk drive or solid state drive reattach the cover of the drive slot e Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used e Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the device Note Not all listed devices are included in your computer ExpressCard Memory card such as an SD card SDHC card SDXC card and a MultiMediaCard Memory module Smart card e When transferring data to or from a flash media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged Taking care when setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board hard disk drive or solid state drive Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the fingerprint reader with a hard pointed object e Scraping the surface of the fingerprint reader with your fingernail or anything hard e Using or touching the fingerprint reader with a dirty finger If you notice any of the following conditions gently clean
86. d is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice both the user and master hard disk passwords are removed e If you are in User hard disk mode follow the following steps to change the user hard disk password 1 Follow steps 1 through 7 in Setting a hard disk password on page 50 typing your password to get access to the ThinkPad Setup program 2 Type the current user hard disk password in the Enter Current Password field and press Enter 3 Type the new password in the Enter New Password field and press Enter then retype the new password in the Confirm New Password field and press Enter 4 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice the user hard disk password is removed Tips on using the hard disk passwords e You can set the minimum length of a hard disk password through the Security menu e lf you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot access the drive e Record your password and store it in a safe place If you forge
87. d position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 43 and practice active sitting to avoid d
88. de change your power plan settings by doing the following For Windows 7 Start the Power Manager program and then click the Power Plan tab Then follow the instructions on the screen For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 14 For Windows 8 and Windows 8 1 Right click the battery status icon in the windows notification area and click Power Options and then click Change plan settings that is next to your power plan Then follow the instructions on the screen Chapter 2 Using your computer 27 e Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press F8 Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Note If an unauthorized battery is installed the following message will be displayed The battery installed is not supported by this s
89. djust the color accuracy of your displays To use the color sensor do the following e For Windows 7 Click Start gt All Programs gt X Rite gt Color Calibrator gt PANTONE Color Calibrator e For Windows 8 and Windows 8 1 Move the cursor to the top right or bottom right corner of the screen to display the charms Click the Search charm and search X Rite When the color sensor is in use the color sensor indicator blinks twice at regular intervals If your computer comes with a color sensor the display provides a color profile that can work with the Microsoft Image Color Management ICM function If the graphics software you are using is compatible with ICM you can display a color image on your monitor and match it with the same quality one on another device such as a scanner or a printer For details on Microsoft ICM refer to the Windows help information system Important After you use the color sensor for the first time a calibration profile ECCM2SensorData dat is generated and saved in the directory C ProgramData X Rite ECCM 2 Back up this calibration profile on an external media device in case both the color sensor and the hard disk drive or solid state drive need to be replaced Note The color profile for ThinkPad LCD has been preinstalled on your computer already If you need to install a different color profile go to http www lenovo com ThinkPadDrivers If you have measured and adjusted the color accuracy of your
90. e Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or the palm rest e Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 180 degrees as this might damage the computer hinge e Do not turn your computer over while the ac power adapter is plugged in This could break the adapter plug Carrying your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e If your computer comes with an optical drive do not touch the surface of a disc or the lens on the tray e Wait until you hear the CD or DVD click into the center pivot of the drive before closing the tray e On your computer use only optical drives designed for use with the Serial Ultrabay Enhanced bay Chapter 9 Preventing problems 127 e When installing the hard disk drive solid state drive or optical drive follow the instructions shipped with your hardware and apply pressure only where needed on the device e Turn off your computer before you replace the hard disk drive or solid state drive e After you replace the primary har
91. e Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment Battery recycling information for Taiwan BE RE Hai le Wc Battery recy
92. e Startup menu on page 120 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery overview for the Windows 8 and Windows 8 1 operating systems This section provides information about the recovery solutions for the Windows 8 and Windows 8 1 operating systems A Windows recovery image is preinstalled in the recovery partition on your computer The Windows recovery image enables you to refresh your computer or reset your computer to the factory default settings You can create recovery media as backups or replacement for the Windows recovery image With the recovery media you can troubleshoot and fix the problems on your computer even if you cannot start the Windows 8 or Windows 8 1 operating system It is recommended that you create recovery media as early as possible For more information see Creating and using recovery media on page 66 Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or changing your settings Attention If you refresh your computer the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your computer do the following 1 Depending on the operating system d
93. e external USB devices can be charged through USB connectors even when the computer is in low power mode sleep hibernate or power off If you select Enabled external USB devices can be charged through USB connectors even when the system is in sleep or hibernation or is power off mode and in battery operation Set the USB 3 0 controller mode for the ports shared between USB 2 0 and USB 3 0 controllers 109 Table 4 Config menu items continued Comments If you select Auto it enables you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it enables USB 3 0 mode and allows USB 3 0 to be supported in the operating system If you select Disabled it disables and hides the USB 3 0 controller and USB 3 0 connectors will work as USB 2 0 connectors Keyboard Mouse TrackPoint e Disabled Enable or disable the Enabled built in TrackPoint pointing device Note If you want to use an external mouse select Disabled Trackpad Disabled Enable or disable the Enabled built in trackpad Note If you want to use an external mouse select Disabled Fn and Ctrl Key swap Disabled If you select Enabled the Fn key works as the Ctrl Enabled en key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation Display Boot Display Device ThinkPad LCD Select the display dev
94. e Thunderbolt connector on page 36 4 User Guide EI VGA connector Use the video graphics array VGA connector to connect the computer to a VGA compatible video device such as a VGA monitor Note If you connect the computer to a docking station use the VGA connector on the docking station not the one on the computer For more information see Using an external monitor on page 33 Qj Always on USB 2 0 connector By default the Always on USB 2 0 connector enables you to charge some mobile digital devices and smartphones when your computer is in the following situation e When your computer is on or in sleep mode e When your computer is in hibernation mode or is turned off but connected to ac power If you want to charge these devices when your computer is in hibernation mode or when your computer is turned off and not connected to ac power do the following e For Windows 7 Start the Power Manager program and click the Global Power Settings tab Then select the Enable USB charge from the computer battery even when the computer is off check box and click OK or Apply e For Windows 8 and Windows 8 1 Press the Windows key to go to the Start screen Click Lenovo Settings gt Power Then select the Enable USB charge from the computer battery even when the computer is off check box under Always on USB Attention When you attach a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connect
95. e short beeps The system board has a problem Have the computer serviced Memory module problems Print these instructions now and keep the instructions with your computer for reference later If your memory module is not operating properly check the following items 1 Verify that the memory module is installed and seated correctly in your computer It might be necessary to remove all added memory modules to test the computer with only the factory installed memory modules and then reinstall the memory module one at a time to ensure a proper connection 2 Check for error messages during startup Follow the appropriate corrective actions for power on self test POST error messages 3 Verify that the latest UEFI BIOS for your model has been installed 4 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed 5 Run diagnostic programs See Diagnosing problems on page 131 Networking problems The following are the most common networking problems Ethernet problems e Problem Your computer cannot connect to the network Solution Make sure that The cable is installed correctly The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the probl
96. ect to it Provide required information if needed e For Windows 8 and Window 8 1 1 Go to the desktop and click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed Note To display the list ensure that airplane mode flight mode is set to off 2 Double click a network to connect to it Provide required information if needed If you need to connect to different wireless networks in different locations use the following software to manage multiple network profiles so that the computer automatically connects to an available network when the location changes e For Windows 7 Use the Access Connections program For more information see Accessing Lenovo programs on the Windows 7 operating system on page 14 e For Windows 8 and Window 8 1 Open the Lenovo Settings program and click Location Awareness For more information see Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system on page 16 Tips for using the wireless LAN feature To achieve the best connection use the following guidelines e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e Open your computer lid to an angle of slightly more than 90 degrees e If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be de
97. ecurity Chip option is visible but the security chip is not functional If you select Disabled the Security Chip option is hidden and the security chip is not functional This option is available when Security Chip is active It is used to enable or disable the following Security Reporting Options e BIOS ROM String Reporting Windows 7 or UEFI ROM String Reporting Windows 8 and Windows 8 1 BIOS text string CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data Clear the encryption key Note This item is displayed only if you have selected Active for the Security Chip option Enable or disable the Intel Trusted Execution Technology Note This item is displayed only if you have selected Active for the Security Chip option Enable or disable the confirmation message when you change the settings of the security chip Enable or disable the confirmation message when you clear the security chip Chapter 8 Advanced configuration 117 Table 5 Security menu items continued Menu item Submenu item Selection Comments Memory Protection Execution Prevention e Disabled e Enabled Virtualization Intel Virtualization e Disabled Technology e Enabled Intel VT d Feature e Disabled e Enabled 1 0 Port Access Ethernet LAN e Disabled e Enabled Wireless LAN e Disabled e Enabled Wireless WAN e Disabled e Enabled Bluetooth e
98. ed Select a thermal management scheme to use Maximize Performance Reduce microprocessor throttling Balanced Balance sound temperature and performance Note Each scheme affects fan sound temperature and performance Set the speed of the optical drive to the desired performance Enable or disable the power saving feature that stops the microprocessor clock automatically when there are no computer activities Normally it is not 111 Table 4 Config menu items continued Express Card Speed PCI Express Power Management Power On with AC Attach Generation 1 Automatic Disabled Enabled Disabled Enabled Comments necessary to change the setting Set the transfer speed of the ExpressCard to the desired level of performance The Automatic option enables the ExpressCard to specify the transfer speed it supports Enable or disable a feature that automatically adjusts power management when there is no PCI Express activity Normally it is not necessary to change the setting Enable or disable the feature that powers on the system when the ac power adapter is attached If you select Enabled the system is powered on when the ac power adapter is attached If the system is in hibernate state the system resumes normal operation If you select Disabled the system is not powered on nor resumed when the ac power adapter is attached Intel Rapid Start Technology Disab
99. ed to connect the ac power adapter EH DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides a digital interface only This connector can only be used with a computer that supports DVI connection EJ VGA connector Used to connect the computer to a VGA compatible video device such as a VGA monitor EZ Audio connector Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug to the audio connector to listen to the sound from the computer Security lock slot To protect your docking station from theft you can use a security cable lock such as a Kensington style cable lock that fits this security lock slot to lock your docking station to a desk table or other non permanent fixture 98 User Guide ThinkPad Ultra Dock Front view El Power button Press the power button to turn on or turn off the computer H Key lock indicator This indicator turns on when the system lock key is in the locked position El Docking status indicator This indicator turns on when your computer is docked EX Eject button Press the eject button to release the computer from the docking station H Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer when y
100. em persists try a different cable Chapter 10 Troubleshooting computer problems 135 You are using the correct device driver To install the correct driver do the following 1 Open Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To update the driver right click the highlighted adapter 3 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure that the switch port also is configured for full duplex Setting wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the above solution for the procedure to make sure that the correct device driver is installed e Problem If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbp
101. en you use the wireless features To check for detailed battery status information do the following e For Windows 7 Open the Power Manager program and click the Battery tab e For Windows 8 and Windows 8 1 do one of the following Open the Lenovo Support program and click Battery Health Open the Lenovo Settings program and click Power Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system you can program your computer so that when the battery power falls below a certain level three events occur the alarm goes off a message is displayed and the LCD is turned off To enable the battery alarm do the following 1 Start the Power Manager program 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet been displayed the message will be displayed when the computer resumes To resume normal operation when the message is displayed click OK Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack of your computer or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components e The transformer p
102. ent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point Using the wireless WAN connection Wireless wide area network WAN which uses cellular networks for data transmission enables you to establish wireless connections over remote public or private networks These connections can be maintained over a large geographical area such as a city or an entire country by use of multiple antenna sites or satellite systems maintained by wireless service providers Some ThinkPad notebook computers come with a built in wireless WAN card integrated with some wireless WAN technologies such as 1xEV DO HSPA 3G GPRS or LTE By using the built in wireless WAN card and the configuration utility that comes with your computer you can establish wireless WAN connections and monitor the connection status Note The wireless WAN service is provided by authorized service providers in some countries Tips for using the wireless WAN feature To achieve the best connection use the following guidelines e Keep your computer away from your body e Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees e Place your computer away from concrete or brick walls that might dampen cellular si
103. eral subfolders named for the various preinstalled applications 4 Open the subfolder for the application you want to reinstall 5 Double click Setup and then follow the on screen steps to reinstall the application Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder The folder contains several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver e lf the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device
104. ernal monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Solution Make sure that the monitor information is correct If necessary update the monitor driver See Setting the external monitor type on page 34 e Problem The screen is unreadable or distorted Solution Make sure that Chapter 10 Troubleshooting computer problems 139 The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Make sure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings
105. erview 3 Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and security feature Left side view Figure 3 Left side view Fan louvers left H USB 3 0 connector E Mini DisplayPort connector or Thunderbolt J ExpressCard slot on some models connector depending on the model EJ VGA connector Media card slot El Always on USB 2 0 connector El Audio connector Fan louvers left The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling especially the cooling of the microprocessor Note To ensure proper airflow do not place any obstacle in front of the fan louvers R H D Depending on the model your computer has a Mini DisplayPort connector or Thunderbolt connector H Mini DisplayPort connector or Thunderbolt connector f Use the Mini DisplayPort connector to connect your computer to a device that is compatible with the Mini DisplayPort interface such as a high definition television For more information see Using the Mini DisplayPort connector on page 36 Use the Thunderbolt connector to connect your computer to a device that is compatible with the Mini DisplayPort interface or Thunderbolt interface such as a high definition television For more information see Using th
106. ery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation 60 User Guide Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery program main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up you
107. es 77 e Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive are not designed for frequent changes or drive swapping e Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the drive e Do not touch the connector e Before removing the hard disk drive or solid state drive make a backup copy of all the information on it and then turn off the computer e Never remove the drive while the computer is operating in sleep mode or in hibernation mode To replace the hard disk drive or solid state drive do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid and turn the computer over 3 Remove the battery pack See Replacing the battery pack on page 69 4 Loosen the screws FE and then remove the large bottom cover EX 5 Remove the screw that secures the hard disk drive or solid state drive 78 User Guide 6 Remove the hard disk drive or solid state drive 8 Reinstall the screw to secure the hard disk drive or solid state drive Chapter 6 Replacing devices 79 9 Reinstall the large bottom cover FEB and then tighten the screws El 10 Rein
108. eseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com essentials Chapter 11 Getting support 149 150 User Guide Appendix A Regulatory information Wireless related information Wireless interoperability Wireless LAN card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to e The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers e The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance A Bluetooth device is designed to be interoperable with any Bluetooth products that are compliant to Bluetooth Specification 2 1 EDR as defined by the Bluetooth SIG The following profiles are supported by Bluetooth devices e Advanced Audio Distribution Profile A2DP e Audio Video Co
109. estart now gt Troubleshoot gt Advanced options 3 Select a desired startup option then follow the instructions on the screen Recovering your operating system if Windows 8 or Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8 1 operating system This enables you to recover or repair the operating system even if the Windows 8 or Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your computer is connected to ac power during the recovery process Chapter 5 Recovery overview 65 Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image If you cannot start the computer you can use recovery media to troubleshoot and fix the problems on your computer It is recommended that you create recovery media as early as possible Once you create recovery media keep them in a safe place and do not use them to store other data Creating recovery media To create recovery media you need a USB drive with at least 8 GB of storage The required USB capacity depends on the size of the recovery image Attention Creating recovery media will delete anything stored on the US
110. et go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the documentation that comes with the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Make sure that the built in audio device is configured correctly 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 Double click Sound video and game controllers 140 User Guide 5 Make sure that the following device is enabled and configured correctly e Problem Recordings made using the microphone input are not loud enough Solution Make sure that the Microphone Boost function is turned on and set by doing the following 1 Open Control Panel Click Hardware and Sound Click Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK N OO 1 gt W DY Note For details about controlling volume refer to your Windows online help e Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed e Problem The volume sliders do not stay in place when some audio a
111. et is convenient plug the ac power adapter into it and then connect the ac power adapter to the computer The battery will be fully charged in about three to six hours This is affected by the battery size and the physical environment You can check the battery charging status at any time through the battery status icon in the Windows notification area Note To maximize the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Maximizing the battery life To maximize the life of the battery do the following e Use the battery until the charge is completely depleted e Recharge the battery completely before using it You can see whether the battery is fully charged from the battery status icon in the Windows notification area e Always use power management features such as power saving modes Managing the power plans To achieve the best balance between performance and power saving adjust your power plan settings To access power plan settings do the following 1 For Windows 7 Start the Power Manager program and then click Power Plan or Advanced gt Power Plan For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 14 2 For Windows 8 and Windows 8 1 Right click the battery status icon in the windows notification area and click Power Options click Change plan settings that is next to yo
112. etal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective package and install the part without setting it down When this is not possible place the static protective package on a smooth level surface and place the part on the package e Do not place the part on the computer cover or other metal surface Replacing the battery pack Before you start print these instructions This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge and the following message is displayed The battery installed is not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system Copyright Lenovo 2013 69 Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use A acer If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To a
113. ettings of your computer select the Security tab from the ThinkPad Setup menu The following table lists the Security menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 5 Security menu items Menu item Submenu item Selection Comments Password Hardware Password e Disabled Manage your power on Manager e Enabled password supervisor password and your hard disk passwords Supervisor Password e Disabled Refer to Supervisor e Enabled password on page 48 114 User Guide Table 5 Security menu items continued Menu item Submenu item Selection Comments Lock UEFI BIOS Settings e Disabled Enable or disable the e Enabled function that protects items in ThinkPad Setup from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change items in the ThinkPad Setup program Password at unattended e Disabled If you select and enable boot e Enabled Password at unattended boot a password prompt is displayed when the computer is turned on from either a power off state or hibernation state If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the use
114. ft suspend screen will be displayed at next boot to enter the suspend mode Enable or disable the UEFI BIOS interface to activate the computrace module Computrace is an optional monitoring service from Absolute Software Chapter 8 Advanced configuration 119 Table 5 Security menu items continued Secure Boot Secure Boot e Disabled e Enabled Platform Mode e Setup Mode e User Mode Secure Boot Mode e Standard Mode e Custom Mode Reset to Setup Mode e Yes No Restore Factory keys Startup menu Note If you set the computrace module activation to Permanently Disabled you will be unable to enable this setting again Enable or disable the UEFI Secure Boot feature Select Enable to prevent unauthorized operating systems from running at boot time Select Disabled to allow any operating systems to run at boot time Windows 8 and Windows 8 1 operating systems require this feature to be enabled Specify the system operating mode Specify the system operating mode This option is used to clear the current platform key and put the system into Setup Mode You can install your own platform key and customize the Secure Boot signature databases in Setup Mode Secure Boot mode will be set to Custom Mode This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot settings will be erased and the default platform key will be re es
115. g storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed xii User Guide Manor Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First remove power cords from outlets Attach signal cables to connectors 3 Remove signal cables from connectors Attach power cords to outlets 4 Remove all cables from devices Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the compute
116. g the battery and obtain a replacement from the battery manufacturer 28 User Guide Manor Only recharge the battery pack strictly according to instructions included in the product documentation nanoen Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards en There is a danger of an explosion if the coin cell battery is incorrectly placed The lithium battery contains lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death do not 1 throw or immerse into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards Connecting to the network Your computer has one or more network cards that enable you to connect your computer to the Internet or other network connections Ethernet connections You can connect your computer to a local network or a broadband connection by using the built in Ethernet feature of the computer Bice Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless connection is the transfer of data without the use of cab
117. g the two keys To change the default brightness level right click the battery status icon in the Windows notification area Then click Adjust screen brightness and make changes as desired Ea Switches the display output location between the computer display and an external monitor For more information refer to Presentations and multimedia on page 33 Note To switch between the computer display and an external monitor the Windows P key combination also is available E Enables or disables the built in wireless features For more information on the wireless features refer to Wireless connections on page 29 22 User Guide amp e ro i For Windows 8 and Windows 8 1 Opens the Settings charm For Windows 7 Opens Control Panel For Windows 8 and Windows 8 1 Opens the Search charm For Windows 7 Opens Windows Search Ea Views the programs that you have opened 888 EA For Windows 8 and Windows 8 1 Views all the programs For Windows 7 Opens Computer e Fn Spacebar Controls the keyboard backlight There are three modes for the keyboard backlight Off Low and High Press Fn Spacebar to change the modes of the keyboard backlight e Fn B Has the same function as the Break key e Fn K Has the same function as the ScrLK key e Fn P Has the same function as the Pause key e Fn S Has the same function as the SysRq key Using the ThinkPad pointing device The ThinkPad pointing device consist
118. ge the battery near flammable materials or in explosive environments Copyright Lenovo 2013 xi e Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Electrical current safety information Aie Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightnin
119. ged battery pack is short Solution Discharge and recharge the battery pack If your battery operating time is still short use a new battery pack Problem The computer does not operate with a fully charged battery pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again Problem The battery pack cannot be charged Solution You cannot charge the battery when it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced An ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed in the Windows notification area Also the ac power indicator does not light up Solution Do the following 1 Make sure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter and remove the main battery 3 Reinstall the battery and reconnect the ac power adapter then turn on the computer 4 If the power adapter icon still is not displayed i
120. gnals e Best reception will be available near windows and other locations where cellular phone reception is the strongest Checking the wireless WAN connection status You can check the wireless WAN connection status through the wireless network connection status icon in the Windows notification area The more bars encompassed the better the signal is Chapter 2 Using your computer 31 For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless status icon in the Windows notification area Access Connections gauge signal Hill Weak signal 5 Medium signal ila Strong signal Access Connections status icon a No location profile is active or none exists 2 Current location profile is disconnected 3 Current location profile is connected Access Connections wireless status icon Power to the WAN radio is off 1221 No association e No signal Weak signal Medium signal Strong signal Using the Bluetooth connection Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with devices such as mobile phones Depending on the model your computer might support the Bluetooth feature To transfer data through the
121. he screen Attention Do not download the device drivers from the Windows Update Web Always download the device drivers from http www lenovo com ThinkPadDrivers If you use the Windows 7 operating system you also can find the device drivers in the C SWTOOLS DRIVERS directory on your hard disk drive or solid state drive For more information see Reinstalling preinstalled programs and device drivers on page 63 Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS To configure the BIOS of your computer do the following 1 Restart the computer When the ThinkPad logo is displayed press F1 The ThinkPad Setup program starts If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the password prompt and start the ThinkPad Setup program If you do not enter the password you cannot change the configurations that are protected by the supervisor password For more information refer to Using passwords on page 47 2 Use the cursor keys to select a tab or use the cursor keys to locate an item and press Enter to select it Then a submenu is displayed Note Some menu items are displayed only if the computer supports the corresponding features 3 Set the value of an item by doing one of the following e Press the F6 key to change to a higher value e Press
122. http www lenovo com healthycomputing 44 User Guide Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility options enhance the way users with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options program open Control Panel and click Ease of Access gt Ease of Access Center Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and various online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion option converts PD
123. ice that is to be activated at Anal A ee og WG boot time This selection Digital on ThinkPad is effective for boot time Display on Dock password prompt and ThinkPad Setup Digital on ThinkPad is the Mini DisplayPort connector on your computer Display on dock is DisplayPort DVI or VGA 110 User Guide Table 4 Config menu items continued Discrete GFX Perf Mode Intel SpeedStep technology Adaptive Thermal Management Optical Drive Speed CPU Power Management e Standard e Advanced Balanced High performance Disabled Enabled Mode for AC e Maximum Performance e Battery Optimized Mode for Battery e Maximum Performance e Battery Optimized Scheme for AC e Maximize Performance e Balanced Scheme for Battery e Maximize Performance Balanced High Performance Normal Silent Disabled Enabled Chapter 8 Advanced configuration connector on a docking station In Standard mode the Integrated Graphics turns on dock displays In Advanced mode the Discrete Graphics turns on dock displays Balanced This is a mode to manage system thermal and discrete graphics performance in balance High Performance This is a mode to have highest discrete graphics performance Select the mode of Intel SpeedStep technology at runtime e Maximum Performance Always the highest speed Battery Optimized Always the lowest speed Disabled The highest speed and runtime is not support
124. icrosoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium 1 From the Windows desktop click Start gt All Programs Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e Ifyou have created a rescue medium using a disc use the following ins
125. idelines Always observe the following precautions to reduce the risk of injury and property damage Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always make Copyright Lenovo 2013 vii sure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Before replacing any CRUs turn off the computer and wait three to five minutes
126. ingerprint reader preblenie Battery and power problems Problems with drives and other storage devices he bara ay G A software Broblem ree Problems with ports and connectors Chapter 11 Getting ls Before you contact Lenovo Getting help and service Using diagnostic programs Lenovo Support Web site Calling Lenovo Purchasing additional services Appendix A ee information Wireless related crade Location of the UltraConnect MISES antennas Locating wireless regulatory notices Export classification notice Electronic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission COPINE statement ay 8 D European Union Compliance to 5 the Electromagnetic Compatibility Directive German Class B compliance statement Korea Class B compliance statement 125 125 126 127 128 131 131 131 131 132 132 134 135 135 135 137 138 141 142 144 146 146 147 147 147 148 148 148 149 151 151 152 153 153 153 153 154 154 154 155 Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or as to 20 A per phase Lenovo podu service Soon for Taiwan Appendix B WEEE and Es statements Important WEEE Moan Japan recycling statements Recycling information for Brazil Battery recycling information for the Euripaan Union
127. ion software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition on the hard disk drive by using the software and recover the partition if required Use the recovery solutions to restore the system to the factory default state If the problem persists have the computer serviced e Problem My screen goes blank while the computer is on 134 User Guide Solution Your screen saver or power management might have been enabled Do either of the following Touch the TrackPoint pointing device or the ThinkPad trackpad or press a key to exit the screen saver Press the power button to resume the computer from sleep or hibernation mode Beep errors Table 7 Beep errors Problem Solo S One short beep pause three short beeps pause three Have the computer serviced more short beeps and one short beep Three short beeps pause one short beep pause one Turn off the computer and remove the device from the more short beep and three short beeps ExpressCard slot Ifthe beeps persist have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four short beeps Turn off the computer immediately and have the computer serviced Fiv
128. is off reattach the battery and restart the computer If the computer does not start with the battery reattached remove the battery and again start with step 2 If the computer starts with ac power but does not start when the battery is attached call the Customer Support Center for support 3 While the computer is off remove all sources of power battery and the ac power adapter Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If step 2 is unsuccessful continue with step 4 Note The following steps involve removing static sensitive components from your computer Make sure that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing components call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware Remove any non original memory module added to your computer After removing the extra memory module and reinstalling the original memory module repeat step 2 If the computer still does not turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on
129. iscomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs You can find some of these options athttp www lenovo com essentials Explore your options for docking solutions and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system Others can be purchased through providers or accessed through the Web site at
130. isplayed press F1 to start the ThinkPad Setup program 2 Select Security gt Password gt Hard Disk 1 Password by using the directional keys 3 A password window is displayed You are prompted to select User or User Master Select User if you want to set only one hard disk password Select User Master if you want to set a user hard disk password and a master hard disk password for example if you are an administrator or a supervisor e f you select User do the following a When a window for typing the new password opens type your new password in the Enter New Password field and press Enter b In the Confirm New Password field retype the password you just entered and press Enter e If you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter b Then set a master hard disk password When a message window prompts you to set the master hard disk password Press Enter to continue Type your new master hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter 4 A Setup Notice window is displayed Press Enter to continue 5 Press F10 A Setup Confirmation window is displayed
131. ite at http www lenovo com support Lenovo programs overview This topic provides information about some Lenovo programs Note Depending on the model some of the programs might not be available e Access Connections Windows 7 The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to manually reconfigure your settings and restart the computer each time e Client Security Solution Windows 7 The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It also can help manage your passwords recover a forgotten password monitor security settings on your computer and suggest how to enhance the computer security e Communications Utility Windows 7 The Communications Utility program enables you to configure settings for the integrated camera and audio devices e Lenovo ThinkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various program such as Lenovo Fingerprint Manager Lenovo Solution Center and
132. ity order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press Shift 1 to move it back to the Boot priority order list e Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password 144 User Guide Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function A solid state drive problem Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data Optical drive problems e Problem The optical drive such as a CD DVD or CD RW drive does not work Solution Make sure that the computer is turned on and a CD DVD or CD RW is properly loaded on the center pivot of the drive You should hear a click Make sure that the drive connector is firmly connected to the computer If you use an option that has a bay for installing the drive make sure that the option is firmly connected to the computer and works properly Make sure that the drive tray is firmly closed Make sure that the device drivers are correctly installed e Problem You hear a noise from the drive when the CD DVD o
133. juster Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station El Docking station connector Used to attach your computer Rear view BHO Go E Always On USB connector Used to connect devices that are compatible with USB 2 0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode H USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 EJ USB 3 0 connector Used to connect devices that are compatible with USB 3 0 96 User Guide EX Ethernet connector Used to connect the docking station to an Ethernet LAN Note If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station use the Ethernet connector or the external monitor connector on the docking station instead of the one on the computer H ac power connector Used to connect the ac power adapter E VGA connector Used to connect the computer to a VGA compatible video device such as a VGA monitor Security lock slot To protect your docking station from theft you can use a security cable lock such as a Kensington style cable lock that fits this security lock slot to lock your docking station to a desk table or other non permanent fixture ThinkPad Pro Dock A El a N 6 El Power button Press the power button to turn on or turn off the computer Front
134. kel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de residuos industriais devidamente certificadas pelos orgaos ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for the European Union EU 158 User Guid
135. keyboard To clean the computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth Note Avoid spraying cleaner directly onto the keyboard 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside Wipe or dust the stain gently with a soft dry cloth If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities Note Avoid spraying cleaner directly onto the keyboard Wring out as much of the liquid as you can Wipe the display again do not let any liquid drip into the computer Be sure to dry the display before closing it Chapter 9 Preventing problems 129 130 User Guide Chapter 10 Troubleshooting computer problems This chapter provides informatio
136. lable El Windows key On the Windows 7 operating system press the Windows key to open the Start menu On the Windows 8 and Windows 8 1 operating systems press the Windows key to switch between the current workspace and the Start screen For information about using the Windows key with other keys refer to the help information system of the Windows operating system EX Function keys eee Enables or disables the Fn Lock function When the Fn Lock function is disabled The Fn Lock indicator is off To initiate the special function of each key press the function keys directly To input F1 F12 press the Fn key and the corresponding function key When the Fn Lock function is enabled The Fn Lock indicator turns on To input F1 F12 press the function keys directly To initiate the special function of each key press the Fn key and the corresponding function key EH Mutes or unmutes the speakers When the speakers are muted the speaker mute indicator turns on If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press F1 F2 or F3 ES Decreases the speaker volume E e J Increases the speaker volume e EJ Mutes or unmutes the microphones When the microphones are muted the microphone mute indicator turns on En Darkens the display EA Brightens the display You can temporarily change the computer display brightness by pressin
137. lan settings do the following e For Windows 7 Open the Power Manager program and then click Power Plan or Advanced gt Power Plan For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 14 e For Windows 8 and Windows 8 1 Click the battery status icon in the Windows notification area and click More power options Then click Choose what the power buttons do EI Numeric keypad Use the numeric keypad to quickly input numbers H Fingerprint reader on some models Fingerprint authentication technology provides a simple and secure user access by associating your fingerprint with passwords For more information see Using the fingerprint reader on page 53 EZ Color sensor on some models The color sensor enables you to measure and adjust the color accuracy of your displays For more information see Using the color sensor on page 38 ThinkPad pointing device Ed TrackPoint pointing stick E ThinkPad trackpad The keyboard contains the Lenovo unique ThinkPad pointing device Pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position For more information see Using the ThinkPad pointing device on page 23 EI NFC logo on some models If there is a Near Field Communication NFC logo on the trackpad of your computer it indicates that your computer supports the N
138. layed and the performance of the wireless feature can be degraded Checking the wireless LAN connection status You can check the wireless LAN connection status through the wireless network connection status icon in the Windows notification area The more bars encompassed the better the signal is For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless status icon in the Windows notification area Access Connections gauge ill Power to the wireless radio is off or no signal 30 User Guide i Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point e ttl En Power to the wireless radio is on The signal strength of the wireless connection is marginal il ii Power to the wireless radio is on The signal strength of the wireless connection is excellent Access Connections status icon amp No location profile is active or none exists s Current location profile is disconnected amp Current location profile is connected Access Connections wireless status icon Power to the wireless radio is off i Power to the wireless radio is on No association Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excell
139. layed indicating that an unauthorized WAN card is installed Solution The WAN card is not supported on this computer Remove the WAN card Note Some models do not have a wireless WAN card Bluetooth problems Note Check your connection anytime and make sure that no other Bluetooth enabled device is searching for the device to which you want to connect Simultaneous searching is not allowed in the Bluetooth connection Problem Sound does not come from the Bluetooth headset headphones but comes from the local speaker even though the Bluetooth headset headphones is connected using a Headset profile or AV profile Solution Do the following 1 Exit the application that uses the sound device for example Windows Media Player 2 Open Control Panel and click Hardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved
140. le You can use the Power Manager program to adjust your power settings as needed For detailed information see the help information system of the Power Manager program A SIM card slot If your computer supports the wireless wide area network WAN feature a Subscriber Identification Module SIM card might be required to establish wireless WAN connections Depending on the country or region of delivery the SIM card might be already installed in the SIM card slot For more information see Installing or replacing the SIM card on page 71 El Docking station connector You can use the connector to connect the computer to a supported docking station to extend the computer capabilities when you are at the office or at home For more information about the supported docking stations see ThinkPad docking stations on page 95 EX Keyboard drainage holes The keyboard drainage holes can help drain out liquid from your computer if you accidentally spill water or drink over the keyboard E Speakers Your computer is equipped with a pair of stereo speakers 6 User Guide Rear view Ei BH E Figure 5 Rear view Ethernet connector E Fan louvers rear H ac power connector Ethernet connector Connect the computer to a local area network LAN with the Ethernet connector bancer To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this
141. led e Enabled To use this feature a special partition on the solid state drive is required Enter after When enabled the Immediately computer enters a lower 4 minute power state after the specified time in sleep state And it takes only seconds to resume normal operation 2 minutes 5 minutes 10 minutes 15 minutes 30 minutes 1 hour 2 hours 3 hours 112 User Guide Table 4 Config menu items continued Menu item Submenu item Selection Comments Beep and Alarm Password Beep e Disabled Enable this option to have e Enabled a beep sound when the system is waiting for a power on hard disk or supervisor password Different beeps will sound when the entered password matches or does not match the configured password Keyboard Beep Disabled Enable this option to Enabled have a beep sound when unmanageable key combination are pressed Serial ATA SATA SATA Controller Mode AHCI For RAID models the option Option RAID for RAID models RAID is enabled by default only CPU Core Multi Processing Disabled Select Enabled to enable Enabled additional execution core units within a CPU Select Disabled to enable only one execution core unit within a CPU Intel Hyper Threading Disabled Select Enabled to enable Technology Enabled additional CPU threads These Threads appear as additional processors but share some resources with the other threads within a CPU Select Disabled to enable only one threads withi
142. les but by means of radio waves only Attention e If you want to use the wireless features on an airplane check the wireless services with the airline before boarding the airplane e lf there are restrictions on the use of computer wireless features on an airplane disable the wireless features of your computer before boarding Depending on the wireless devices installed on your computer you might be able to use the following wireless networks e Wireless LAN connection e Wireless WAN connection e Bluetooth connection e NFC connection Chapter 2 Using your computer 29 Using the wireless LAN connection A wireless local area network LAN covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this type of network Your computer comes with a built in wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status This enables you to stay connected to your network while you are at the office in a meeting room or at home with no need for a wired connection To establish a wireless LAN connection do the following e For Windows 7 1 Press F8 and follow the instructions on the screen to enable the wireless feature 2 Click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed 3 Double click a network to conn
143. ll or replace the SIM card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid and turn the computer over 3 Remove the battery pack See Replacing the battery pack on page 69 4 Locate the SIM card slot inside the battery compartment If there already is a SIM card in the slot gently push the SIM card to remove it from the slot Chapter 6 Replacing devices 71 5 Hold the new SIM card with the metal contact facing upward and going into the slot first Then insert the new SIM card firmly into the slot until it clicks into place 6 Reinstall the battery pack See Replacing the battery pack on page 69 7 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the Ultrabay device Before you start print these instructions To replace the Ultrabay device doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid and turn the computer over 3 Remove the battery pack See Replacing the battery pack on page 69 4 Loosen the screws FE and then remove the large bottom cover EX 72 User Guide 5 Remove the screw that secures the Ultrabay device 6 Push out the Ultrabay device
144. lt Set the resolution for the secondary display Click Advanced settings and set up the color quality on the Monitor tab NO 1 fF PY Click OK to apply the changes Considerations for using the Extend desktop function e In Extend desktop mode only the primary display shows DOS full screen and the other display is blacked out e f your computer has the Intel graphics card you can designate the primary display by doing the following 1 Right click on the desktop and select Screen resolution 2 Click the desired display image and select the Make this my main display check box 3 Click OK e When a program using DirectDraw or Direct3D is running in full screen mode only the primary display shows the output e You cannot use the display switching function in Extend desktop mode Using the NVIDIA Optimus Graphics feature Some ThinkPad notebook computers support NVIDIA Optimus Graphics To achieve the best balance between the computer performance and a long battery life depending on the graphics quality demand of the running program and power plan settings that you use the NVIDIA Optimus Graphics feature automatically switches between High Performance Graphics and Energy Saving Graphics with no need to restart your computer close programs or intervene manually Chapter 2 Using your computer 37 Using the color sensor Some models are equipped with a color sensor The color sensor enables you to measure and a
145. mputer output is displayed on both the computer display and the DVI monitor Extended Desktop Different computer output is displayed on the computer display and the DVI monitor e For Windows 8 and Windows 8 1 1 Move the cursor to the top right or bottom right corner of the screen and click the Devices charm 2 Click Second screen and select Duplicate Extend or Second Screen Only Considerations for connecting a DVI monitor Connect a DVI monitor to the expansion unit and turn on the monitor before you turn on the computer Otherwise the system cannot recognize that the monitor is connected If the option for enabling the DVI monitor in the Display Properties window is not displayed try closing the window and opening it again If the option still is not displayed make sure that the connector of the monitor is attached firmly and repeat the procedure for connecting the monitor Using the Mini DisplayPort connector Depending on the model your computer might have a Mini DisplayPort connector which is a digital display interface for connection to various external devices such as cathode ray tube CRT monitors LCD monitors projectors or even high definition televisions This compact connector enables a plug and play setup and supports adapters that can plug into DVI VGA or High Definition Multimedia Interface HDMI connectors The Mini DisplayPort connector of your computer supports audio as well as video streaming Using
146. n each execution core unit Intel AMT Intel AMT Control e Disabled If you select Enabled Intel Active Management enabled Technology AMT is e Permanently Disabled configured and additional setup items are provided in Management Engine BIOS Extension MEBx Setup If you select Permanently Disabled you will never be able to enable it again Be cautious when you want to use this option Note You can enter the MEBx Setup menu by pressing the Ctrl P key combination in the Startup Interrupt Menu window To display the Startup Interrupt Menu window press the Chapter 8 Advanced configuration 113 Table 4 Config menu items ae O Comments black button or Enter key during the power on self test POST CIRA Timeout 0 255 Set the timeout option for CIRA connection to be Note The default value is established Selectable 60 seconds second values are from 1 to 254 If you select 0 use 60 seconds as the default timeout value If you select 255 the waiting time for establishing a connection is unlimited Console Type PC ANSI Select the console type for VT100 AMT VT100 Note This console type VT UTF8 should match the Intel AMT remote console Date and Time menu To change the date or time of your computer select the Date Time tab from the ThinkPad Setup menu Then do the following 1 Use the cursor keys to select System Date or System Time 2 Type a date or time Security menu To change the security s
147. n on what to do if you experience a problem with your computer e Diagnosing problems on page 131 e Troubleshooting on page 131 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for optimal system performance Notes e The Lenovo Solution Center program also is available for downloaded at http www lenovo com diags e If you are using other Windows operating system rather than Windows 7 Windows 8 and Windows 8 1 you can find the latest information about diagnostics for your computer at http www lenovo com diagnose If your computer is installed with the Windows 7 operating system when you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media You can use the recovery media to restore the hard disk drive to the factory default state For more information see Performing backup and recovery operations on page 60 To run the Lenovo Solution Center program see Accessing Lenovo programs on the Windows 7 operating system on page 14 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and rep
148. n the Windows notification area have the ac power adapter and your computer serviced Power problems Print these instructions now and keep it with your computer for reference later 142 User Guide If your computer is getting no power at all check the following items 1 Verify the power button The power button is illuminated whenever the computer is on 2 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and make sure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet If your computer does not run on battery power check the following items 1 Remove and reinstall the battery to make sure that it is properly connected 2 If the battery runs out of power attach ac power adapter to recharge the battery 3 If the battery is charged but the computer does not run replace the battery with a new one A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the computer is still not reset remove the ac power adapter and the battery Boot problems Print these instructions now and keep them with your computer for reference later If
149. nd you need to attach the audio connector on your computer to these connectors using an audio cable commercially available 36 User Guide Using dual displays This section introduces the Duplicate and Extend desktop functions that enable you to display output on both the computer display and an external monitor Using the Duplicate or Extend desktop function With the Duplicate desktop function you can display the same output on both the computer display and an external display You also can display different desktop images on each monitor with the Extend desktop function You can use the Duplicate or Extend desktop function without changing any settings If the function does not work refer to the following topic on how to enable the Duplicate or Extend desktop function Enabling the Duplicate or Extend desktop function To enable the Duplicate or Extend desktop function do the following 1 Connect the external monitor to the monitor connector then connect the external monitor to an electrical outlet 2 Turn on the external monitor 3 Press F7 then select Duplicate or Extend To change the resolution for each monitor do the following 1 Right click on the desktop and click Screen resolution Click the Monitor 1 icon which is for the primary display the computer display by default Set the resolution for the primary display Click the Monitor 2 icon which is for the secondary display the external display by defau
150. nd turn the computer over 3 Remove the battery pack See Replacing the battery pack on page 69 Chapter 6 Replacing devices 75 4 Loosen the screws f and then remove the large bottom cover EX 5 Open the latches on both sides of the memory slot at the same time FE and then remove the memory module FE Save the removed memory module for future use 76 User Guide 6 Place the notched end of the new memory module toward the contact edge side of the memory slot and insert the memory module into the memory slot at an angle of about 20 degrees Pivot the memory module downward until it snaps into place EE Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily Attention Do not touch the contact edge of the memory module Otherwise the memory module might be damaged Note If you install only one memory module install it into the bottom slot iff 7 Reinstall the large bottom cover HE and then tighten the screws El 8 Reinstall the battery pack See Replacing the battery pack on page 69 9 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the hard disk drive or solid state drive Before you start print these instructions Attention The hard disk drive or solid state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines Chapter 6 Replacing devic
151. ndemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2013 163 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Access Connections Active Protection System Lenovo Secure Data Disposal ThinkPad ThinkVantage TrackPoint
152. ng headphones or earphones If your computer has both a headphone connector and an audio out connector always use the headphone connector for headphones also called a headset or earphones Copyright Lenovo 2013 xiii CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50
153. ng of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com recycling japan Pur
154. novo provides you the information about the location of the FCC ID and IC Certification number label on the computer back cover assembly The following figure shows the information about the locations of the FCC ID and IC Certification number labels Chapter 1 Product overview 9 TX FCC ID and IC Certification number for installed transmitter cards are located under the customer accessible bottom cover see user manual label P N 1 000Kx D The FCC ID and IC Certification number labels are affixed on the wireless LAN card FE and wireless WAN card H installed in the computer To remove the wireless LAN card for repair or replacement see Replacing a wireless LAN card on page 80 To remove the wireless WAN card for repair or replacement see Replacing a wireless WAN card on page 83 Note Use only Lenovo authorized wireless communication cards for the computer If you install an unauthorized wireless communication card that is not approved for use in your computer an error message will be displayed and the computer will beep when you turn on the computer Certificate of Authenticity The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operatingsystem Thelicensed Windows versionand product key associated with the computer are printed on this label Record this information and keep it in a safe place You might need these numbers to start your computer orreinstall the Windows
155. ntroduces the computer hardware features to give you the basic information you need to start using the computer Front view Figure 1 Front view Camera on some models E Color sensor on some models E Microphones TrackPoint pointing stick EJ Power button EJ NFC logo on some models EX Numeric keypad EZ ThinkPad trackpad Copyright Lenovo 2013 1 Fa Camera on some models Use the camera to take pictures or hold a video conference For more information see Using the camera on page 39 Ei Microphones The microphones capture sound and voice when used with a program capable of handling audio EJ Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown option on the Microsoft Windows 7 operating system For the Windows 8 and Windows 8 1 operating systems move the cursor to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt Power gt Shut down If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter and the battery to reset the computer You also can program the power button so that by pressing the power button you can turn off the computer or put the computer into sleep or hibernation mode To achieve this you need to change your power plan settings To access power p
156. ntrol Transport Protocol AVCTP e Audio Video Distribution Transport Protocol AVDTP e A V Remote Control Profile AVRCP e Basic Imaging Profile BIP e Basic Printing Profile BPP e Dial Up Networking Profile DUN e File Transfer Profile FTP e Generic Access Profile GAP e Generic A V Distribution Profile GAVDP e Hardcopy Cable Replacement Profile HCRP e Headset Profile HSP e Hands Free Profile HFP e Human Interface Device Profile HID e Message Access Profile MAP e Object Exchange Protocol OBEX e Object Push Profile OPP e Personal Area Networking Profile PAN e Phone Book Access Profile PBAP e Service Discovery Protocol SDP e Synchronization Profile SYNC e Video Distribution Profile VDP e Generic Attribute Profile GATT e Proximity Profile e Find Me Profile Copyright Lenovo 2013 151 e Immediate Alert Profile e Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community
157. o not insert an ExpressCard while the computer is in sleep mode or hibernation mode Otherwise the computer might not respond when you try to resume using it To install a card do the following 1 Locate the appropriate type of slot for your card See Locating computer controls connectors and indicators on page 1 2 Make sure that the card is correctly oriented e For ExpressCard The notched edge of the card is facing upward and pointing toward to the card slot e For flash media card The metal contacts are facing down and pointing toward the card slot e For smart card The metal contacts are facing upward and pointing toward the card slot 3 Press the card firmly into the card slot If the plug and play feature is not enabled for the installed ExpressCard flash media card or smart card do the following to enable the feature 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen 40 User Guide Removing an ExpressCard a flash media card or a smart card Attention e Before removing a card stop the card first Otherwise data on the card might be corrupted or lost e Do not remove a card while the computer is in sleep mode or hibernation mode Otherwise the
158. o one of the following e For Windows 8 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt General e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Refresh your PC without affecting your files section click Get started 3 Follow the instructions on the screen to refresh your computer Resetting your computer to the factory default settings If you want to recycle your computer or just start over you can reset your computer to the factory default settings Resetting the computer will reinstall the operating system reinstall all the programs that came with your computer and reset all the settings to the factory default settings 64 User Guide Attention If you reset the computer to the factory default settings all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your computer to the factory default settings do the following 1 Depending on the operating system do one of the following e For Windows 8 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt General e For Windows 8 1 Move your pointer to the top right
159. of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety Warranty and Setup Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo r
160. ograms overview Chapter 2 Using your computer Registering your computer Frequently asked questions Special keys Using the ThinkPad painting device Power management Checking the battery status Using the ac power adapter Charging the battery Maximizing the battery life Managing the power plans Power saving modes Handling the battery Connecting to the network Ethernet connections Wireless connections Presentations and multimedia Changing display settings Copyright Lenovo 2013 vi vii vii NM NM OD FO En ER set gene 14 16 17 19 19 19 21 23 24 25 25 26 26 26 27 28 29 29 29 33 33 Connecting a projector or an external monitor DR Setting up a presentation Using dual displays Using the NVIDIA Optimus Graphies au Using the color sensor Using audio features Using the camera Using the optical drive Using an ExpressCard a flash Medis ead ora smart card Installing an ExpressCard a stash meda ed or a smart card Removing an Ernie a flash media card or a smart card Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort Accessibility for allein Traveling with your computer Travel tips Travel accessories Chapter 4 Security Using passwords Typing passwords Power on password Supervisor password Hard disk passwords Hard disk security Setting the security chip
161. ojector or an external monitor This topic provides information about connecting a projector or an external monitor Using an external monitor Note When you connect an external monitor a video interface cable with a ferrite core is required Chapter 2 Using your computer 33 Your computer can support a maximum video resolution of up to 1920x1200 with an external monitor connected to the VGA connector or up to 2560x1600 with an external monitor connected to the Mini DisplayPort connector or Thunderbolt connector provided that the external monitor also supports that resolution For more information about the external monitor refer to the manuals provided with the external monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part of the screen at a time You can see other parts by moving the image with the TrackPoint pointing device or another pointing device You can move the display output to the computer display the external monitor or both in the Display Settings window Connecting an external monitor To connect an external monitor do the following 1 Connect the external monitor to the VGA connector Mini DisplayPort connector or Thunderbolt connector of your computer 2 Connect the external monitor to an electrical outlet 3 Turn on the
162. omputers in a LAN remotely by use of network management software UEFI Legacy Boot e Both Select system boot capability UEFI Legacy Boot Priority e Both Select priority of boot UEFI First options between UEFI and Legacy _ Legacy First UEFI Only The computer will start from the UEFI enabled operating e UEFI Only system e Legacy Only Legacy Only The computer will boot from any operating system CSM Support for UEFI Only other than the UEFI enabled one e Yes Note If you select UEFI Only the e No computer cannot start from the bootable devices that do not have the UEFI enabled operating system Compatibility Support Module CSM is required for starting the legacy operating system If you select UEFI Only CSM Support is selectable For Both or Legacy Only mode CSM Support is not selectable Chapter 8 Advanced configuration 121 Table 6 Startup menu items continued Boot Mode e Quick Screen during the POST e Diagnostics e Quick The ThinkPad Logo screen is displayed Diagnostics Test messages are displayed Note You can also enter Diagnostic mode by pressing Esc during POST Option Key Display Disabled If you select Disabled then the Enabled message To interrupt normal startup press Enter is not displayed during the POST Boot Device List F12 Option Disabled If you select Enabled the F12 key Enabled is recognized and the Boot Menu window is displayed Boot Order Lock Disabled
163. on system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature set a hard disk password for the internal storage device Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded security chip a cryptographic microprocessor With the security chip and Client Security Solution you can do the following e Protect your data and system e Strengthen access controls e Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows e Security Chip Activate inactivate or disable the security chip e Security Reporting Options Enable or disable each security reporting option e Clear Security Chip Clear the encryption key Before you start print these instructions To set an item on the Security Chip submenu do the following 1 Restart the
164. or might be damaged i USB 3 0 connector The USB 3 0 connector is used for connecting USB compatible devices such as a USB printer or a digital camera Attention When you attach a USB cable to this USB connector ensure that the USB mark is facing upward Otherwise the connector might be damaged B ExpressCard slot on some models Your computer might have an ExpressCard slot For more information see Using an ExpressCard a flash media card or a smart card on page 40 Media card slot Insert your flash media card into this slot to read the data on the card For more information about the supported cards see Using an ExpressCard a flash media card or a smart card on page 40 E Audio connector Connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug to the audio connector to listen to the sound from the computer Notes e If you are using a headset with a function switch do not press this switch while using the headset If you press it the headset microphone will be disabled and the integrated microphones on the computer will be enabled instead Chapter 1 Product overview 5 e The audio connector does not support a conventional microphone For more information see Using audio features on page 38 Bottom view Figure 4 Bottom view Battery pack EX Keyboard drainage holes A SIM card slot H Speakers Battery pack Use the computer with battery power whenever ac power is unavailab
165. orget your hard disk password Lenovo cannot reset your password or recover data from the hard disk drive You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service Setting the fingerprint reader You can set the fingerprint reader in the Fingerprint Manager Pro program You also can change some advanced settings in the ThinkPad Setup program To change the settings in the Fingerprint Manager Pro program click Settings on the program main interface To change the settings in the ThinkPad Setup program see Using the ThinkPad Setup program on page 107 You can set the following configurations in the ThinkPad Setup program e Predesktop Authentication Enables or disables fingerprint authentication before the operating system is loaded Chapter 4 Security 55 e Reader Priority Defines the priority for the fingerprint readers if an external fingerprint reader is attached e Security Mode Specifies the settings of the security mode e Password Authentication Enables or disables the password authentication Note This item is displayed only if High security mode is enabled e Reset Fingerprint Data Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader Maintaining the fingerprint reader The following actions could damage
166. ou attach the docking station i Docking station connector Used to attach your computer EZ System lock Use the system lock key to lock the eject button When the system lock key is in the locked position the eject button of the docking station is locked you cannot attach or remove your computer Rear view H HBEGBG EE AD Chapter 7 Enhancing your computer 99 E Always On USB connector Used to connect devices that are compatible with USB 2 0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode H USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 EJ USB 3 0 connectors Used to connect devices that are compatible with USB 3 0 EX Ethernet connector Used to connect the docking station to an Ethernet LAN Note If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station use the Ethernet connector or the external monitor connector on the docking station instead of the one on the computer El ac power connector Used to connect the ac power adapter EH DisplayPort connectors Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector HDMI connector Used to connect a high definition television EJ DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides
167. our computer over to someone else without deleting the loaded software such as operating systems and application software might even violate license agreements Be sure to delete data stored on the hard disk drive or solid state drive before you dispose of sell or hand over your computer You can use the following methods to delete data from the hard disk drive or solid state drive e Moving the data to the Recycle Bin and then empty the Recycle Bin 56 User Guide e Deleting the data e Formatting your hard disk drive or solid state drive using the software for initializing it e Using the recovery program provided by Lenovo to bring the hard disk drive or solid state drive back to the factory default settings These operations however only change the file location of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on hard disk drives or solid state drives for unexpected purposes To prevent leakage of data it is important that you delete all the data from the hard disk drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk drive with a hammer
168. ouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time By using ENERGY STAR qualified products and taking advantage of the power management features of the computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when the computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never Copyright Lenovo 2013 161 To awaken the computer from sleep mode press the Fn key on your keyboard For more information about these settings see the Windows Help and Support information on
169. ovo Mobile Access program enables you to manage your mobile broadband connection You can create an account add money to the account and purchase mobile broadband sessions using your account Lenovo Settings Windows 8 and Windows 8 1 The Lenovo Settings program enables you to enhance your computing experience by turning your computer into a portable hotspot configuring camera and audio settings optimizing your power settings and creating and managing multiple network profiles Lenovo Support Windows 8 and Windows 8 1 The Lenovo Support program enables you to register your computer with Lenovo check the computer health condition and battery status download and view user manuals get the warranty information of your computer and explore help and support information Lenovo Tools Windows 8 and Windows 8 1 The Lenovo Tools program helps you work more easily and securely by providing easy access to various program such as Lenovo Fingerprint Manager Lenovo Solution Center and so on Active Protection System Windows 7 Windows 8 and Windows 8 1 The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not operating the system stops it from spinning and might al
170. pfohlene Kabel angeschlossen werden Lenovo Ubernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertraglichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement BS JCMS amp SSAIIAM OAS H
171. pplications are used Solution It is normal for the sliders to change position when certain sound applications are used The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the program e Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel e Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control e Problem The sound cannot be turned off even if you set the Master volume control at minimum Solution You still can hear some sound even though you have set the Master volume control at minimum To turn off the sound completely go to the Master volume control and select Mute speakers e Problem When you connect headphones to your computer while playing sound a speaker does not produce sound Solution Once the headphones are attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device For details refer to the help information system for Realtek HD Audio Manager Finger
172. print reader problems e Problem The surface of the reader is dirty stained or wet Solution Gently clean the surface of the reader with a dry soft lint free cloth e Problem The reader often fails to enroll or authenticate your fingerprint Solution If the surface of the reader is dirty stained or wet gently clean the surface of the reader with a dry soft lint free cloth Chapter 10 Troubleshooting computer problems 141 For tips on how to maintain the fingerprint reader refer to Maintaining the fingerprint reader Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems Problem The battery pack cannot be fully charged in the standard charge time when the computer is powered off Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Make sure that the over discharged battery pack is in the computer 3 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged battery pack If the battery pack cannot be fully charged in 24 hours use a new battery pack Problem The computer shuts down before the battery status icon shows that the battery is empty or the computer operates after the battery status icon shows that the battery is empty Solution Discharge and recharge the battery pack Problem The operating time for a fully char
173. put your computer into sleep mode do the following For Windows 7 Use the Start menu shutdown option For Windows 8 and Windows 8 1 Move the cursor to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt Power gt Sleep e Hibernation mode By using this mode you can turn off your computer completely without saving files or exiting any programs that are running When the computer enters hibernation mode all open programs folders and files are saved to the hard disk drive or solid state drive and then the computer turns off If you put your computer into hibernation mode with the wake up function disabled the computer does not consume any power The wake up function is disabled by default If you put your computer into hibernation mode with the wake up function enabled the computer consumes a small amount of power To enable the wake up function do the following 1 Open Control Panel and click System and Security 2 Click Administrative Tools 3 Click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the left pane select the task folder for which you want to enable the wake up function The scheduled tasks are displayed 5 Click a scheduled task and then click the Conditions tab 6 Under Power select the check box for Wake the computer to run this task To put the computer into hibernation mo
174. puter press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery e Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device e Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes a small amount of power This is not a defect For details refer to Power saving modes on page 27 Problems with drives and other storage devices This section includes hard disk drive problems solid state drive problems and optical drive problems Hard disk drive problems e Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard When the hard disk drive begins or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect e Problem The hard disk drive does not work Solution On the Startup menu of ThinkPad Setup make sure that the hard disk drive is on the Boot prior
175. puter is connected to a LAN the network administrator can start the computer remotely from a management console using a remote network management program To enable or disable the Wake on LAN feature do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 107 2 Select Config gt Network The Network submenu is displayed 3 Select a corresponding option for the Wake on LAN feature 4 Press the F10 key to save and exit Defining a Network Boot sequence When the computer wakes on LAN the computer boots from the device as specified on the Network Boot menu and then follow the boot order list on the Boot menu To define a Network Boot sequence do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 107 2 Select Startup gt Network Boot The boot device list is displayed 3 Select a boot device to make it as the top boot priority 4 Press the F10 key to save and exit Note You can press the F9 key to restore to the factory default settings Checking the requirements for flash updates A network administrator can update the programs on your computer from a management console if the following requirements are met e The computer must be started over LAN e The computer must be engaged in the Preboot eXecution Environment PXE e Anetwork management program must be installed on the computer of the network administrator 124 User
176. puter serviced Errors without messages e Problem My screen keeps blanking when do not want it to Solution If you computer is preinstalled with the Windows 7 operating system you can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans e Problem When turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Then turn on the computer and listen again Solution Make sure that The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Press the power button again for confirmation The brightness level of the screen is appropriately set If a power on password is set press any key to display the prompt for the power on password and then type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced e Problem When turn on the computer only a white cursor is displayed on a blank screen Solution If you have modified a partition on your hard disk drive by using partit
177. quate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case make sure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook
178. r The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Laser compliance statement A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure nancen Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Liquid crystal display LCD notice CAUTION The LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Note For products with mercury containing fluorescent lamps for example non LED the fluorescent lamp in the liquid crystal display LCD contains mercury dispose of according to local state or federal laws Usi
179. r authentication on the operating system Password at restart e Disabled If you select and enable Enabled Password at restart a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Set Minimum Length e Disabled Specify a minimum length sk Ghamotars ae Be Se A lt x lt 12 and hard disk password 4 lt x lt 12 By default this is set to Disabled If you set the supervisor password and specify a minimum length for passwords no one but you can change the length Power On Password e Disabled Refer to Power on e Enabled password on page 47 Chapter 8 Advanced configuration 115 Table 5 Security menu items continued Menu item Submenu item Selection Comments Hard Disk1 Password e Disabled Refer to Hard disk Enabled passwords on page 49 Fingerprint Predesktop Authentication Disabled Enable or disable fingerprint Enabled authentication before the operating system is loaded Reader Priority External gt Internal If External gt Internal is selected an external fingerprint reader is used if attached Otherwise an internal fingerprint reader is used If Internal Only is selected an internal fingerprint reader is used Internal Only Security Mode Normal If fingerprint authentication High
180. r CD RW disc is spinning Solution If the disc is not correctly loaded on the center pivot of the drive it might rub against the drive cover and make a noise Make sure that the disc is loaded correctly in the drive e Problem The tray does not open even if you press the eject button Solution When your computer is not turned on pressing the eject button does not cause the drive tray to open Make sure that the computer is turned on and that the drive connector is firmly connected to the computer If the tray still does not open make sure that the computer is running and insert the end of a straightened paper clip into the emergency eject hole The tray will open e Problem An optical medium such as a CD DVD or CD RW disc cannot be read Solution Make sure that the CD DVD or CD RW disc is not dirty If it is clean it with a cleaner kit Test another CD DVD or CD RW disc If the computer can read the other disc the first disc might be defective Make sure that the disc is loaded on the center pivot of the drive with the label side up You should hear a click Make sure that the disc is in one of the following formats Music CD CD ROM or CD ROM XA Multisession photo CD Video CD DVD ROM DVD video e Problem The computer cannot play a CD or the sound quality is not good Solution Ensure that the disc meets the standards for your country Usually a disc that meets the local standards is marked with a
181. r files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Re
182. r you use the cap for a period of time you can replace the cap with a new one Note The TrackPoint cap used in your computer has grooves EX as shown in the following illustration Ensure that you replace the TrackPoint cap with a correct one that has such grooves Power management When you use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Spend more time unplugged with ThinkPad batteries Mobility has revolutionized business by enabling you to take your work wherever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet 24 User Guide Checking the battery status The battery status icon in the Windows notification area displays the percentage of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer For example How often you access the hard disk drive or solid state drive How bright you make the computer display How oft
183. re the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way viii User Guide Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets Avice If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace
184. readers are attached Solution Power off and remove all but the reader that you set up within your main operating system Message 2100 Detection error on HDDO Main HDD Solution The hard disk drive is not working Have the hard disk drive serviced Message 2101 Detection error on HDD1 Ultrabay HDD Solution The hard disk drive is not working Have the hard disk drive serviced Message 2102 Detection error on SSD2 M 2 Solution The M 2 SSD device is not working Have the M 2 SSD device serviced Message 2110 Read error on HDDO Main HDD Solution The hard disk drive is not working Have the hard disk drive serviced Message 2111 Read error on HDD1 Ultrabay HDD Solution The hard disk drive is not working Have the hard disk drive serviced Message 2112 Read error on SSD2 M 2 Solution The M 2 SSD device is not working Have the M 2 SSD device serviced Chapter 10 Troubleshooting computer problems 133 e Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced e Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced e Message Fan error Solution Cooling fan has failed Turn off the computer immediately and have the computer serviced e Message Thermal sensing error Solution The thermal sensor is not functioning correctly Turn off the computer immediately and have the com
185. res of your computer refer to Wireless connections on page 29 e To travel more confidently be sure to check the tips in Traveling with your computer on page 45 e Press F8 to enable or disable the wireless features How do give presentations or attach an external monitor e Ensure that you follow the procedure in the topic Using an external monitor on page 33 e With the Extend desktop function you can display output on both the computer display and an external monitor See Using dual displays on page 37 How do attach or replace a device e See Chapter 6 Replacing devices on page 69 for more information about replacing the devices of your computer have been using the computer for some time already and it is getting slower What should I do e Follow the General tips for preventing problems on page 125 e Diagnose problems yourself by using the preinstalled diagnostic software See Diagnosing problems on page 131 e Check for recovery solutions in Chapter 5 Recovery overview on page 59 20 User Guide Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary e Installing a new operating system on page 105 e Computer stops responding on page 131 e Power problems on page 142 Can change the Windows 8 1 startup behavior to open either the desktop or the Start screen On the Windows 8 1
186. right Lenovo 2013 125 If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so e For suspected hard disk drive issues refer to Diagnosing problems on page 131 and run a diagnostic test for the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test medium from http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further e f required you can find the contact information about the Customer Support Center for your country or region at http www lenovo com support phone When calling the Customer Support Center make sure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have the error screen on or the messages written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After
187. rner Drive DVD ROM Drive This drive can read DVD ROM discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs This drive has no recording capability Chapter 2 Using your computer 39 MultiBurner drive This drive can read DVD ROM discs DVD R discs DVD RAM discs DVD RW discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs In addition it can record on DVD R discs DVD RW discs type II DVD RAM discs CD RW standard and high speed discs and CD R discs Using an ExpressCard a flash media card or a smart card Your computer might have an ExpressCard slot a media card slot or a smart card slot If your computer has a media card slot it supports the following cards e Secure Digital SD card e Secure Digital High Capacity SDHC card e Secure Digital eXtended Capacity SDXC card e MultiMediaCard MMC Note Your computer does not support the CPRM feature for the SD card Attention While transferring data to or from a flash media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer completes otherwise your data could become damaged Installing an ExpressCard a flash media card or a smart card Attention e Before you start installing a card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card e D
188. roblem persists ensure that the correct device driver is installed by doing the following 1 Open Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane make sure that you see this message Device Status This device is working properly If Keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Make sure that the external numeric keypad is correctly connected to the computer Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor audio devices and the optical drive Computer screen problems e Problem The screen is blank Solution Do the following Press F7 to bring up the image If you are using the ac power adapter or using the battery and the battery gauge shows that the battery is not depleted press F6 to make the screen brighter If your computer is in sleep mode press Fn to resume from the sleep mode If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The
189. rt print these instructions Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Restart the computer When the logo screen is displayed press F1 to start the ThinkPad Setup program 2 Select Security gt Password gt Supervisor Password by using the directional keys 3 Depending on your needs do one of the following e To set a password do the following a In the Enter New Password field type a desired password and press Enter b In the Confirm New Password field retype the password and press Enter e To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b In the Enter New Password field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter e To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 4 A Setup Notice window is displayed Press Enter to continue 5 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place The next time you open the ThinkPad Setup program you will be prompted to type yo
190. rt information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The following items are not covered 148 User Guide Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Identification of software problem sources Configuration of UEFI BIOS as part
191. rvice Lenovo may have patents or pending patent programs covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the application s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or i
192. s Internal Device Access Anti Theft Integrated Camera Microphone Fingerprint Reader NFC Device e Disabled e Enabled ExpressCard Slot Thunderbolt Bottom Cover Tamper Detection Intel AT Module Activation Intel AT Suspend Computrace e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Permanently Disabled e Disabled e Enabled e Permanently Disabled If you select Enabled you can use the integrated camera If you select Enabled you can use the microphones internal external or line in If you select Enabled you can use the fingerprint reader If you select Enabled you can use the NFC device If you select Enabled you can use the ExpressCard slot If you select Enabled you can use the Thunderbolt connector Enable or disable the tamper detection If tamper is detected Supervisor Password is required to boot the system Bottom Cover Tamper Detection will not take effect unless Supervisor Password is enabled Enable or disable the UEFI BIOS interface to activate the Intel AT module which is an optional anti theft service from Intel Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again This option is displayed only when the anti theft function is activated The Intel anti the
193. s Message Center Plus Messages from Lenovo Mobile Broadband Connect Network and Internet Lenovo 3G Mobile Broadband Password Manager System and Security Lenovo Password Vault User Accounts and Family Safety Power Manager Hardware and Sound Lenovo Power Controls System and Security Recovery Media System and Security Lenovo Factory Recovery Disks Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore System Update System and Security Lenovo Update and Drivers Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system If your computer is preinstalled with the Windows 8 or Windows 8 1 operating system to access Lenovo programs press the Windows key to go to the Start screen and then click a Lenovo program to launch it If you cannot find the program you need move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click the Search charm to search for the desired program Your computer supports the following Lenovo programs e Active Protection System e Fingerprint Manager Pro e Lenovo Companion e Lenovo Mobile Access e Lenovo QuickCast e Lenovo QuickControl e Lenovo Settings e Lenovo Solution Center e Lenovo Support e Lenovo Tools e Password Manager e System Update 16 User Guide Note The Password Manager program is not preinstalled on Windows 8 or Windows 8 1 computers You can download it from the Lenovo Support Web s
194. s The indicator in the ThinkPad logo on the outer lid of your computer and the indicator in the center of the power button show the system status of your computer e Blinks for three times The computer is initially connected to the power e On The computer is on in normal mode e Off The computer is off or in hibernation mode e Blinks fast The computer is entering sleep or hibernation mode 8 User Guide e Blinks slowly The computer is in sleep mode FE Color sensor indicator When the color sensor is in use the indicator in the ThinkPad logo on the outer lid of your computer works in the way of blinking twice at regular intervals Locating important product information This section provides information to help you locate the machine type and model label the FCC ID and IC Certification label the Windows Certificate of Authenticity label and the Genuine Microsoft label Machine type and model The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following figure shows the location of the machine type and model of your computer TYPE TTTT MMMMMM S N PP SSSSSS YY MM TU N gt FCC ID and IC Certification number There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer On some models Le
195. s the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem The Wake on LAN feature is not working Solution Make sure that Wake on LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings e Problem If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem cannot connect to the network using the built in wireless network card Solution Make sure that e Your wireless LAN driver is the latest version e Your computer is within range of a wireless access point e The wireless radio is enabled Note If you are using the Windows 7 operating system click Show hidden icons on the taskbar The Access Connections icon is displayed For more information about the icon refer to the Access Connections help information system 136 User Guide For the Windows 7 operating system check the Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information A wireless WAN problem Problem message is disp
196. s 8 1 operating systems Refer to Using Windows BitLocker Drive Encryption on page 52 Chapter 4 Security 51 e Before you dispose of sell or hand over your computer delete the data stored on it For more information refer to Notice on deleting data from your hard disk drive or solid state drive on page 56 The hard disk drive built into your computer can be protected by UEFI BIOS Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access use the drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of Windows 7 Windows 8 and Windows 8 1 operating systems It is supported in the Ultimate and Enterprise editions of the Windows 7 and Professional and Enterprise editions of the Windows 8 and Windows 8 1 operating system It can help you protect the operating system and data stored on your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status open Control Panel and click System and Security gt BitLocker Drive Encryption For more information about Windows BitLocker Drive Encryption see the help informati
197. s of the TrackPoint pointing stick J and the ThinkPad trackpad E The whole ThinkPad trackpad is an active area sensitive to finger movement The left click zones J and right click zones work as the left and right mouse buttons on a conventional mouse The scroll zone EX enables you to scroll Web pages or documents in any direction Chapter 2 Using your computer 23 Using the TrackPoint pointing stick To use the TrackPoint pointing stick apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard Then you can move the cursor But the pointing stick itself does not move The speed at which the cursor moves depends on the pressure you apply to the pointing stick Using the ThinkPad trackpad The ThinkPad trackpad of your computer supports multi touch with which you can zoom in zoom out scroll or rotate on the screen while browsing the Internet or reading or editing a document For more information on how to use the trackpad refer to the help information system of the trackpad Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device to achieve the extended functions of the ThinkPad pointing device To customize the ThinkPad pointing device do the following 1 Open Control Panel 2 Click Hardware and Sound gt Mouse gt ThinkPad 3 Follow the instructions on the screen Replacing the cap The cap EH on the end of the TrackPoint pointing stick is removable Afte
198. scue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure that the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 63 4 Do one of the following e To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen Chapter 5 Recovery overview 61 e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled programs and device drivers on page 63 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works programs you must use the M
199. se of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Heat and product ventilation Ac Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions e When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or char
200. so move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns on the hard disk drive Fingerprint Manager Pro Windows 7 Windows 8 and Windows 8 1 If your computer comes with a fingerprint reader the Fingerprint Manager Pro program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access Lenovo QuickCast Windows 7 Windows 8 and Windows 8 1 The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators URLs between two devices Lenovo QuickControl Windows 7 Windows 8 and Windows 8 1 The Lenovo QuickControl program enables you to control your computer remotely through your smartphone such as controlling the cursor changing projection settings and managing foreground applications and windows Lenovo Solution Center Windows 7 Windows 8 and Windows 8 1 The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for optimal system performance Password Manager Windows 7 Windows 8 and Windows 8 1 The Password Manager program
201. so on e Message Center Plus Windows 7 The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention e Mobile Broadband Connect Windows 7 The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a supported wireless WAN card e Power Manager Windows 7 The Power Manager program provides convenient flexible and complete power management for the computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving e Recovery Media Windows 7 The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings e Rescue and Recovery Windows 7 The Rescue and Recovery program is a one button recovery and restore solution It includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system e Lenovo Companion Windows 8 and Windows 8 1 Through the Lenovo Companion program you can get the information about the accessories for your computer view blogs and articles about your computer and check for other recommended programs Chapter 1 Product overview 17 Lenovo Mobile Access Windows 8 and Windows 8 1 The Len
202. stall the battery pack See Replacing the battery pack on page 69 11 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing a wireless LAN card Before you start print these instructions Dancer During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall Mroancen Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a wireless LAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card To replace the wireless LAN card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid and turn the computer over 3 Remove the battery pack See Replacing the battery pack on page 69 80 User Guide 4 Loosen the screw J and then remove the small bottom cover EX 5 If a tool is provided with the new wireless LAN card to help you disconnect cables use the tool to disconnect the cables from the wireless LAN card If no such a tool is provided hold the cable connector with your fingers and gently disconnect each cable from the wireless LAN card
203. suant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details go to http www lenovo com recycling japan Copyright Lenovo 2013 157 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nic
204. system might not respond when you try to resume operation To remove a card do the following 1 Click the triangular icon in the Windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it first then insert it again Chapter 2 Using your computer 41 42 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and traveling with your computer Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to the accessibility inform
205. t Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preinstalled Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information in your computer documentation If you suspect a software problem see the documentation including readme files and help information systems that comes with the operating system or application program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 131 for instructions on how to use the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at http www lenovo com support Lenovo Support Web site Technical suppo
206. t the prompt You cannot use the computer unless you type the correct password If you have set a power on password a supervisor password or a hard disk password it unlocks automatically when the computer resumes from sleep mode Note If a Windows password has been set you will be prompted to enter it Typing passwords A L When this icon is displayed type a power on password or a supervisor password mg When this icon is displayed type a user hard disk password To type a master hard disk password 1 press F1 When the icon changes to DO A type the master hard disk password Note To return to the icon imal press F1 again Power on password You can set a power on password to help protect your computer against unauthorized access If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting changing or removing a power on password Before you start print these instructions To set change or remove a power on password do the following 1 Restart the computer When the logo screen is displayed press F1 to start the ThinkPad Setup program 2 Select Security gt Password gt Power on Password by using the directional keys 3 Depending on your need do one of the following Copyright Lenovo 2013 47 e To set a password do the following a In the Enter New Password field type
207. t the user hard disk password or both user and master hard disk passwords Lenovo cannot reset your passwords or recover data from the hard disk drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk security To protect passwords from unauthorized security attacks refer to the following tips to maximize security e Set a power on password as well as a hard disk password for your internal solid state drive or hard disk drive Refer to the procedures in Power on password on page 47 and Hard disk passwords on page 49 For security a longer password is recommended e To provide reliable security for the UEFI BIOS use the security chip and a security application with a Trusted Platform Module management feature Refer to Setting the security chip on page 52 Note Depending on the model your computer might support the TPM management feature e f a Disk Encryption hard disk drive and Encryption solid state drive is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption which is supported in the Ultimate and Enterprise editions of the Windows 7 operating system and Professional and Enterprise editions of the Windows 8 and Window
208. tablished along with the original signature databases including certificate for Windows 8 and Windows 8 1 operating systems To change the startup settings of your computer select the Startup tab from the ThinkPad Setup menu Attention 120 User Guide e After you change the startup sequence ensure that you select a correct device during a copy a save or a format operation Otherwise your data might be erased or overwritten e If you are using the BitLocker drive encryption do not change the startup sequence BitLocker drive encryption locks the computer from starting once detects the change of startup sequence To change the startup sequence temporarily so that the computer starts from a desired drive do the following 1 Restart the computer When the ThinkPad logo is displayed press the F12 key 2 Select the device that you want the computer to start from Note The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found The following table lists the Startup menu items Default values are in boldface Note Some items are displayed on the menu only if the computer supports the corresponding features Table 6 Startup menu items Boot Select the boot device when you press the power button to turn on the computer Network Boot Select the boot device when the computer wakes from LAN If Wake On LAN is enabled a network administrator can turn on all of the c
209. ter Microprocessor To view the system properties of your computer do the following e For Windows 7 Click Start and right click Computer Then click Properties e For Windows 8 and Windows 8 1 From the desktop move the cursor to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt PC info Chapter 1 Product overview 11 Memory e Double data rate 3 low voltage synchronous dynamic random access memory modules DDR3 LV SDRAM Storage device e 2 5 inch form factor 7 mm or 9 5 mm height hard disk drive e 2 5 inch form factor 7 mm height solid state drive e M 2 solid state drive for caching only on some models Display The color display uses the Thin Film Transistor TFT technology e Display size 396 mm or 393 mm 15 6 inches or 15 5 inches e Display resolution 2880 by 1620 or 1920 by 1080 or 1366 by 768 depending on the model e Brightness control e Camera on some models e Microphones Keyboard e 6 row keyboard or 6 row backlight keyboard depending on the model e ThinkPad pointing device e Function keys e Numeric keypad Interface e 4 in 1 media card slot e ac power connector e Audio connector e Color sensor e Docking station connector e Ethernet connector e ExpressCard slot on some models e Mini DisplayPort connector or Thunderbolt connector depending on the model e One Always on USB 2 0 connector e One USB 2 0 connector e Serial Ultrabay Enh
210. text Note If you cannot find the program you need in Control Panel open the navigation window of the Lenovo ThinkVantage Tools program and double click the corresponding dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the program icon will be activated and you can find the program in Control Panel The following table lists the programs and the corresponding sections and green texts in Control Panel Notes e Depending on the model some of the programs might not be available e The Lenovo QuickCast program and the Lenovo QuickControl program are not listed in Control Panel Use the Lenovo ThinkVantage Tools program to access them Table 2 Programs in Control Panel Control Panel section Green text in Control Panel Network and Internet Lenovo Internet Connection Active Protection System System and Security Lenovo Airbag Protection Hardware and Sound Client Security Solution System and Security Lenovo Enhanced Security Communications Utility Hardware and Sound Lenovo Web Conferencing Chapter 1 Product overview 15 Table 2 Programs in Control Panel continued Program Control Panel section Green text in Control Panel Fingerprint Manager Pro System and Security Lenovo Fingerprint Reader Hardware and Sound or Lenovo Notebook Fingerprint Reader Lenovo Solution Center System and Security Lenovo System Health and Diagnostic
211. the F5 key to change to a lower value Chapter 8 Advanced configuration 107 Note Default values are in boldface 4 To change other configurations press the Esc key to exit the submenu and return to the parent menu 5 When you complete the configuration press the F10 key to save and exit You also can select the Restart tab in the ThinkPad Setup menu and restart your computer with one of the provided options Note You can press the F9 key to restore to the default settings Main menu When you enter the ThinkPad Setup program you will first see the Main menu as follows e UEFI BIOS Version e UEFI BIOS Date Year Month Day e Embedded Controller Version e ME Firmware Version e Machine Type Model e System unit serial number e System board serial number e Asset Tag e CPU Type e CPU Speed e Installed memory e UUID e MAC address Internal LAN e Preinstalled OS License e UEFI Secure Boot Config menu To change the configuration of your computer select the Config tab from the ThinkPad Setup menu The following table lists the Config menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 4 Config menu items Network Wake On LAN e Disabled Enable the computer to e AC Only power on when the Ethernet controller receives a magic e AC and Battery packet a special network message
212. the new coin cell battery EE and then attach the connector EX 7 Reinstall the small bottom cover EE Then tighten the screw EX 8 Reinstall the battery pack See Replacing the battery pack on page 69 9 Turn the computer over again Connect the ac power adapter and all cables to the computer 88 User Guide Replacing the keyboard Before you start print these instructions A During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall Manor Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Removing the keyboard To remove the keyboard do the following 1 Turn off the computer and then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer lid and turn the computer over 3 Remove the battery pack See Replacing the battery pack on page 69 4 Find the keyboard multi tool in the shipping package of the new keyboard The following illustration shows a keyboard multi tool Chapter 6 Replacing devices 89 5 To reveal the screw heads beneath the keyboard frame slide the keyboard frame forward by 2 5 mm 0 1 inch with the flat end of the keyboard multi tool 90 User Guide 7 Pivot the keyboard slightly upward EE until you can see the connec
213. the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement A Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Copyright Lenovo 2013 ix External devices CAUTION Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices General battery notice A Personal computers manufactured by Lenovo contain a
214. the surface of the fingerprint reader with a dry soft lint free cloth e The surface of the fingerprint reader is dirty or stained e The surface of the fingerprint reader is wet e The fingerprint reader often fails to enroll or authenticate your fingerprint Registering your computer e Register your ThinkPad computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 19 Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent The detergent must not contain abrasive powder or strong chemicals such as acid or alkaline Use five parts water to one part detergent 128 User Guide AN DOA FW ND Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer
215. tion of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2013 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and make sure that the power switch is off or is blinking e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides ade
216. tors on the bottom side of the keyboard Then turn over the keyboard EX 8 Gently put the keyboard on the palm rest and detach the connectors Then remove the keyboard Installing the new keyboard To install the new keyboard do the following Chapter 6 Replacing devices 91 1 Attach the connectors and then turn over the keyboard 2 Insert the keyboard into the space under the frame of the keyboard bezel as shown Ensure that the front edge of the keyboard is under the frame of the keyboard bezel 92 User Guide 3 Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi tool Ensure that the screw heads are exposed completely Chapter 6 Replacing devices 93 5 Slide the keyboard frame backward by 2 5 mm 0 1 inch with the flat end of the keyboard multi tool Hide the latches of the keyboard frame under the keyboard bezel by pushing the latches with your finger as shown 6 Adjust the keyboard frame in place with the flat end of the keyboard multi tool to ensure that all the latches are secured under the keyboard bezel 7 Reinstall the battery pack See Replacing the battery pack on page 69 8 Turn the computer over again Connect the ac power adapter and all cables to the computer 94 User Guide Chapter 7 Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities e Finding Think
217. tructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts 62 User Guide When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled programs and device drivers Your computer has provisions that enable you to reinstall selected factory installed programs and device drivers Reinstalling preinstalled programs To reinstall some preinstalled application programs do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the APPS folder The folder contains sev
218. ttp www lenovo com support Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Then double click a program icon to access the program Note If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program it indicates that you need to manually install the program To manually install the program double click the program icon Then follow the instructions on the screen When the installation process completes the program icon will be activated The following table lists the programs and the corresponding icon names on the navigation window of the Lenovo ThinkVantage Tools program Note Depending on your computer model some of the programs might not be available 14 User Guide Table 1 Programs in the Lenovo ThinkVantage Tools program Program Program 77777 Active Protection System Client Security Solution Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel click Start gt Control Panel Then depending on the program you want to access click the corresponding section and then click the corresponding green
219. ubleshooting computer problems 143 e Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press F7 to bring up the computer display e Problem The computer does not return from sleep mode or the system status indicator blinks slowly and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the system status indicator If the system status indicator blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the system status indicator is off your computer is in power off state or hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the com
220. und gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 131 and run a diagnostic test of the USB connector A docking station Problem The computer does not start when you try to turn it on and does not respond when you try to resume operation Solution Make sure that e The ac power adapter is connected to the docking station e The computer is securely attached to the docking station 146 User Guide Chapter 11 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 147 e Getting help and service on page 147 e Purchasing additional services on page 149 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo Support Web site Registering your computer Register your computer with Lenovo For more information see Registering your computer on page 19 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative re
221. ur computer The key lock indicator is on when the eject button is locked e When the key is in the unlocked position position 2 the eject button of the docking station is unlocked and you can remove your computer The key lock indicator is off when the eject button is unlocked Chapter 7 Enhancing your computer 103 104 User Guide Chapter 8 Advanced configuration This chapter provides the following information to help you configure the computer e Installing a new operating system on page 105 e Installing device drivers on page 107 e Using the ThinkPad Setup program on page 107 Installing a new operating system In some situations you might need to install a new operating system This topic provides instructions on how to install a new operating system Installing the Windows 7 operating system Before you start print these instructions Attention e The process of installing a new operating system deletes all the data on your hard disk drive or solid state drive including the data that were stored in a hidden folder e f your computer is equipped with both a hard disk drive and an M 2 solid state drive do not use the M 2 solid state drive as a bootable device The M 2 solid state drive is used for cache function and to support the Intel Rapid Start Technology To install the Windows 7 operating system do the following 1 Copy all the subdirectories and files in the C SWTOOLS directory
222. ur power plan For more information about the Power Manager program refer to the help information system 26 User Guide Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of battery power e Screen blank mode for Windows 7 only The computer display requires considerable battery power To turn off the power to the display and make the computer enter screen blank mode right click the battery gauge icon in the windows notification area and select Power off display e Sleep mode In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the computer display are turned off When your computer wakes up your work is restored within seconds Depending on the model your computer might support the 30 Day Standby function When this function is enabled the computer consumes even less power in sleep mode and takes only seconds to resume normal operation when you press the power button For more information about the 30 Day Standby function do the following For Windows 7 Refer to the help information system of the Power Manager program For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 14 For Windows 8 and Windows 8 1 Open the Lenovo Settings program and click Power gt 30 Day Standby To
223. ur supervisor password to proceed If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk passwords The following two types of hard disk passwords can help protect the information stored on the hard disk drive e User hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password to access files and applications on the hard disk drive e Master hard disk password Chapter 4 Security 49 The master hard disk password also requires a user hard disk password The master hard disk password is usually set and used by a system administrator It enables the administrator to access any hard disk drive in a system like a master key The administrator sets the master password then assign a user password for each computer in the network The user can then change the user password as desired but the administrator still can get access by using the master password When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password Before you start print these instructions To set a hard disk password do the following 1 Restart the computer When the logo screen is d
224. ve technology it is recommended that you use one of the following software programs for backup e ThinkVantage Rescue and Recovery 4 3 or later e Symantec Norton Ghost version 15 or later To start the Symantec Norton Ghost program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suit or later Paragon Backup amp Recovery 10 Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media This section provides instructions on how to create recovery media Note You can create recovery media using discs
225. view H Key lock indicator This indicator turns on when the system lock key is in the locked position El Docking status indicator This indicator turns on when your computer is docked EX Eject button Press the eject button to release the computer from the docking station H Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station i Docking station connector Used to attach your computer E System lock Use the system lock key to lock the eject button When the system lock key is in the locked position the eject button of the docking station is locked you cannot attach or remove your computer Chapter 7 Enhancing your computer 97 Rear view El Always On USB connector Used to connect devices that are compatible with USB 2 0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode H USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 EJ USB 3 0 connectors Used to connect devices that are compatible with USB 3 0 EX Ethernet connector Used to connect the docking station to an Ethernet LAN Note If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station use the Ethernet connector or the external monitor connector on the docking station instead of the one on the computer El ac power connector Us
226. virus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help information system of your antivirus software Chapter 4 Security 57 58 User Guide Chapter 5 Recovery overview This chapter provides information about the recovery solutions e Recovery overview for the Windows 7 operating system on page 59 e Recovery overview for the Windows 8 and Windows 8 1 operating systems on page 64 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system Notes e There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system e The product on the recovery media might be used only for the following purposes Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk dri
227. void possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery To replace the battery pack do the following 1 Turn off the computer Then disconnect the ac power adapter and all cables from the computer 2 Close the computer lid and turn the computer over 3 Unlock the battery pack latches by sliding them to the unlocked positions EE Then remove the battery pack FI 70 User Guide 4 Insert a new battery pack until it clicks into place 5 Turn the computer over again Connect the ac power adapter and all cables to the computer Installing or replacing the SIM card Before you start print these instructions SIM card is a small plastic card with an Integrated Circuit IC chip mounted on one side of the card If your computer is equipped with a SIM card slot your computer might require a SIM card to establish wireless WAN connections Depending on the country or region of delivery you might need to purchase a SIM card or a SIM card might already be installed in your computer or is part of the shipping contents that come with your computer To insta
228. what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you 126 User Guide For more information about how to use the System Update program refer to the help information system of the program Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following the important tips in this topic you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children
229. you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Support Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the instructions on the screen to download and install necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your computer up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine
230. ystem and will not charge Please replace the battery with the correct Lenovo battery for this system A Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty Dancer If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury e Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Store it in a cool dry place Keep it away from children The battery pack is a consumable supply If your battery begins to discharge too quickly replace the battery pack with a new one of the type recommended by Lenovo For more information about replacing the battery pack contact your Customer Support Center A Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop usin

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