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1. Chapter 9 Troubleshooting and diagnostics 59 e The cable is installed properly e The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex ensure that the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections e You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software The adapter stops working for no apparent reason Symptom The adapter stops working for no apparent reason Action The network driver files may be corrupt or missing Update the driver by referring to the Solution description for the procedure to make sure that the correct device driver is installed The Wake on LAN feature is not working Symptom The Wake on LAN WOL feature is not working Actions e Ensure that WOL is enabled in the BIOS Setup Utility program e f it is check with your LAN administrator for the necessary settings If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Symptom If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Actions e Use Category 5 wiring and make sure that the network cable is securely connected e Connect to a 1000 BASE T hub switch not
2. e Verify that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When external speaker or headphone cables are attached to the audio connector the internal speaker if present is disabled In most cases if an audio adapter is installed in one of the expansion slots the audio function built into the system board is disabled use the audio jacks on the adapter e Ensure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation e Verify that the audio device drivers are correctly installed See Microsoft Windows help system for more information If you need technical assistance see Chapter 10 Getting information help and service on page 65 Chapter 9 Troubleshooting and diagnostics 55 Sound comes from one external speaker only Symptom Sound comes from one external speaker only Actions e Ensure that the speaker cable is inserted completely into the connector on the computer e Make sure the cable that attaches the left speaker to the right speaker is securely connected e Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance sett
3. Cleaning a glass screen surface on page 50 Cleaning a flat panel monitor surface If you have a flat panel computer display that has a flexible film surface do the following to clean the special surface Wipe it gentiy with a soft dry cloth or blow on the screen to remove grit and other loose particles Then moisten a cloth with LCD cleaner and wipe the screen surface Many computer supply stores carry the special cleaning fluids for displays Use cleaning fluids developed for LCD displays only First apply the fluid to a lint free soft cloth then clean the LCD display Some computer supply stores carry pre moistened towelettes for LCD maintenance Cleaning a glass screen surface To clean a glass screen surface wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then use a soft cloth moistened with a nonabrasive liquid glass cleaner Good maintenance practices By performing a few good maintenance practices you can maintain good computer performance protect your data and be prepared in case of a computer failure e Empty your recycle bin on a regular basis e Run the Windows Disk Defragmenter program occasionally to prevent performance problems caused by an excessive number of fragmented files e Clean out your Inbox Sent Items and Deleted Items folders in your e mail application on a regular basis 50 ThinkCentre M32 User Guide e Make backup copies of critical data
4. e Integrated graphics for a Video Graphics Array VGA connector and a DisplayPort connector Audio subsystem e Integrated high definition HD audio e Microphone connector and headphone connector on the front panel Connectivity e 100 1000 Mbps integrated Ethernet controller System management features e Ability to store power on self test POST hardware test results e Desktop Management Interface DMI Desktop Management Interface provides a common path for users to access information about all aspects of a computer including processor type installation date attached printers and other peripherals power sources and maintenance history e ErP LPS compliance mode The energy related products directive ErP lowest power state LPS compliance mode reduces the consumption of electricity when your computer is in sleep or off mode For more information see Enabling ErP LPS compliance mode on page 44 Copyright Lenovo 2013 2014 1 Intel Standard Manageability Intel Standard Manageability is a kind of hardware and firmware technology that builds certain functionality into computers in order to make the computers easier and less expensive for businesses to monitor maintain update upgrade and repair Preboot Execution Environment PXE The Preboot Execution Environment is an environment to start computers using a network interface independent of data storage devices such as the hard disk drive or installed operating s
5. on page 49 Keyboard on page 49 Optical mouse on page 50 Display screen on page 50 e Good maintenance practices on page 50 Basics Here are some basic points about keeping your computer functioning properly e Keep your computer in a clean dry environment Make sure it rests on a flat steady surface e Do not place items on top of the monitor or cover any of the vents in the monitor or computer These vents provide airflow to keep your computer from overheating e Keep food and drinks away from all parts of your computer Food particles and spills might make the keyboard and mouse stick and unusable e Do not get the power switches or other controls wet Moisture can damage these parts and cause an electrical hazard e Always disconnect a power cord by grasping the plug but not the cord Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble free operation CAUTION Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Keyboard To clean your computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth ma
6. Installing the vertical stand To remove the vertical stand do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 26 ThinkCentre M32 User Guide 2 Lift the computer to remove it from the vertical stand A N TITS TI TIT ITGTITITGTITITITITITITITITITITGTITITITIT es N Figure 10 Removing the computer from the vertical stand Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page iii This section provides instructions on how to remove the computer cover CAUTION Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To remove the computer cover do the following 1 Turn off the computer and disconnect the ac power adapter and all cables from the computer 2 Remove any locking device that secures the computer cover such as a Kensington style cable lock See Attaching a Kensington style cable lock on page 20 Chapter 5 Installing or replacing hardware 27 3 Remove the two screws that secure the computer cover Figure 11 Removing the screws that secure the computer cover 28 ThinkCentre M32 User Guide 4 Slide the computer cover to the front of the computer a small amount Then lift the computer cover to remove it from the computer Figure 12
7. To install the ac power adapter connect the ac power adapter to the ac power adapter connector at the rear of your computer and a workable electrical outlet Secure the power cord into the power adapter cable loop at the rear of the computer as shown F A O 9 a ez Do Fi AR 5 SES rai o z IAN Ee f Sx N Figure 7 Connecting the ac power adapter To remove the ac power adapter do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 24 ThinkCentre M32 User Guide 2 Remove the power cord from the ac power adapter cable loop at the rear of the computer and then disconnect the ac power adapter from the computer Sp la Figure 8 Disconnecting the ac power adapter Installing or removing the vertical stand Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page iii This section provides instructions on how to install or remove the vertical stand To install the vertical stand do the following 1 Turn off the computer and disconnect the ac power adapter and all cables from the computer Chapter 5 Installing or replacing hardware 25 2 Align the rear of the computer with the rear of the vertical stand and position the computer on the vertical stand as shown N N NN Figure 9
8. you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support The Lenovo Support Web site also provides the Safety Warranty and Setup Guide and this User Guide in additional languages Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always make sure that the power is turned off and that the product is unplugged from any power source For more information on CRUs refer to Chapter 5 Installing or replacing hardware on page 23 If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following
9. Enter 3 Select Power On and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following e If you want to save the new settings press F10 to save changes and exit the Setup Utility program e f you do not want to save the settings select Exit gt Discard Changes and Exit and then press Enter When the Reset Without Saving window shows select Yes and then press Enter to exit the Setup Utility program e If you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit the Setup Utility program Chapter 6 Using the Setup Utility program 45 46 ThinkCentre M32 User Guide Chapter 7 Updating system programs This chapter provides information about updating the POST and BIOS and how to recover from a POST and BIOS update failure Using system programs System programs are the basic layer of software built into your computer System programs include the POST the BIOS and the Setup Utility program The POST is a set of tests and procedures that are performed each time you turn on your computer The BIOS is a layer of software that translates instructions from other layers of software into el
10. Put the computer to sleep After 25 minutes e Advanced power settings Turn off hard disk drives After 20 minutes Hibernate Never To awaken your computer from a Sleep or Standby mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Copyright Lenovo 2013 2014 83 84 ThinkCentre M32 User Guide Index A ac power adapter replacing 24 Administrator password 42 audio subsystem 1 basic troubleshooting 53 battery replacing 33 boot block recovery 48 C cable lock security 20 changing password 42 startup device sequence 44 cleaning an optical mouse 50 CMOS clearing 43 components internal 7 computer cover removing 27 computer cover reinstalling 37 connector 5 connectors rear 5 connectors controls indicators front 4 considerations passwords 42 CRU completing the installation 37 customer support center 66 D deleting a password 42 Description 5 device drivers 39 devices handling static sensitive 23 diagnostics program using 66 diagnostics troubleshooting 53 DisplayPort connector 5 documentation using 66 DOM card replacing 29 drivers device 39 E environment operating 3 Ethernet 1 Ethernet connector 5 exiting Setup Utility 45 expansion 2 external options installing 23 Copyright Lenovo 2013 2014 F failure recovering from POST BIOS 48 features 1 flashing th
11. ThinkCentre M32 User Guide Appendix F ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation Some models of the following machine type have been designed and tested to conform to the ENERGY STAR program requirement for computers at the time of manufacture 10BM and 10BV For more information about ENERGY STAR ratings for Lenovo computers go to http www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your computer has been inactive for a specified duration Table 1 ENERGY STAR power management features Windows Embedded Standard 7 operating system Power plan ThinkCentre Default e Turn off the display After 10 minutes e
12. and many accessories produce some heat during normal operation Extended contact with the body could cause discomfort or potentially a skin burn e Do not charge the battery or operate your computer power adapter or accessories near flammable materials or in explosive environments e Ventilation slots fans and heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features Inspect your desktop computer for dust accumulation at least once every three months Before inspecting your computer turn off the power and unplug the computer s power cord from the electrical outlet then remove any dust from vents and perforations in the bezel If you notice external dust accumulation then examine and remove dust from the inside of the computer including heat sink inlet fins power supply vents and fans Always turn off and unplug the computer before opening the cover If possible avoid operating your computer within two feet of high traffic areas If you must operate your computer in or near a high traffic area inspect and if necessary clean your computer more frequently O Copyright Lenovo 2013 2014 v For your safety and to maintain optimum computer performance always follow these basic precautions with your desktop computer e Keep the cover closed wh
13. and release the F12 key when turning on the computer When the Please select boot device window displays release the F12 key 3 Select the desired startup device and press Enter The computer will start up from the device you selected Note Selecting a startup device from the Please select boot device window does not permanently change the startup seguence Selecting or changing the startup device seguence To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 41 2 From the Setup Utility program main menu select Startup 3 Select the devices for the Primary Startup Seguence the Automatic Startup Seguence and the Error Startup Seguence Read the information displayed on the right side of the screen 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 45 Enabling ErP LPS compliance mode Lenovo computers meet the eco design requirements of the ErP Lot 3 regulation For more information go to http www lenovo com ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode To enable ErP LPS compliance mode in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program o
14. attached to the correct connector on the computer Depending on the type of mouse you have the mouse cable will connect to either the mouse serial or USB connector Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device e Verify that the device drivers for the mouse or pointing device are installed correctly e If you are using a USB keyboard or mouse verify that the USB connectors are enabled in the BIOS settings See Enabling or disabling a device on page 43 If you need technical assistance see Chapter 10 Getting information help and service on page 65 The pointer on the screen does not move smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse See Optical mouse on page 50 for instructions The wireless keyboard does not work Symptom The wireless keyboard does not work Action If the Transceiver Communications LED is on and the wireless Keyboard does not work restart your computer If restarting your computer does not solve the problem verify that the following conditions are met e The batteries are properly installed e The batteries still retain their current e The wireless Keyboard is located less than ten meters away from the transceiver e The transce
15. can set passwords to prevent unauthorized access to your computer and data The following types of passwords are available Copyright Lenovo 2013 2014 41 e Power On Password e Administrator Password e Hard Disk Password You do not have to set any passwords to use your computer However using passwords improves computing security If you decide to set any passwords read the following sections Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines e Have at least eight characters in length e Contain at least one alphabetic character and one numeric character e Setup Utility program and hard disk drive passwords are not case sensitive e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When a
16. date time and settings for built in features such as parallel connector assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium coin cell battery notice in the Safety Warranty and Setup Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Turn off the computer and disconnect the ac power adapter and all cables from the computer 2 Remove the computer cover See Removing the computer cover on page 27 3 Locate the battery See Locating parts on the system board on page 8 4 Remove the old battery a a Figure 19 Removing the old battery 5 Install a new battery F Figure 20 Installing a new battery 6 Reinstall the computer cover and reconnect the cables See Completing the parts replacement on page 37 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery Chapter 5 Installing or replacing hardware 33 7 Turn on the computer and all attache
17. further away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor If these actions do not correct the problem your monitor might need service See Chapter 10 Getting information help and service on page 65 for details Ethernet problems For Ethernet problems select your symptom from the following list e Your computer cannot connect to the network on page 59 e The adapter stops working for no apparent reason on page 60 e If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur on page 60 e If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps on page 60 Your computer cannot connect to the network Symptom Your computer cannot connect to the network Actions Ensure that e The cable is installed properly The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable
18. non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2013 2014 69 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo The ThinkCentre logo ThinkCentre Microsoft and Windows are trademarks of the Microsoft group of companies Celeron and Intel are trademarks of Intel Corporation in the U S and or other countries Other company product or service names may be trademarks or service marks of others 70 ThinkCentre M32 User Guide Appendix B Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Contro
19. not work on page 56 e The mouse or pointing device does not work on page 57 e The pointer on the screen does not move smoothly with the mouse on page 57 e The wireless keyboard does not work on page 57 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions e Verify that the keyboard cable is securely connected to the correct connector on the computer e If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working these buttons might have been disabled or have not been assigned 56 ThinkCentre M32 User Guide to a function Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons To open the Enhanced Performance Customization Keyboard program do the following 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts If these actions do not correct the problem have the computer and keyboard serviced See Chapter 10 Getting information help and service on page 65 for details The mouse or pointing device does not work Symptom The mouse or pointing device does not work Actions e Verify that the mouse or pointing device cable is securely
20. outlets first and then disconnect the other ends from the computer 6 Note where any remaining cables are attached to the computer then remove them 7 If you saved the original shipping cartons and packing materials use them to pack the units If you are using different cartons cushion the units to avoid damage Chapter 8 Preventing problems 51 52 ThinkCentre M32 User Guide Chapter 9 Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems If your computer problem is not described here see Chapter 10 Getting information help and service on page 65 for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and support telephone numbers refer to the Safety Warranty and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http www lenovo com support phone See e The computer does not start Verify that when you press the power Switch e The power cord is correctly connected to the rear of the computer and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage m
21. owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are acompany employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with
22. serial connector Used to attach a device that requires a USB 2 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA Used to attach a VGA monitor or other devices that use a VGA monitor connector Note The VGA monitor connector is not applicable on some models If your computer has a graphics card installed ensure that you use a monitor connector on the graphics card Locating components The following figure shows the locations of the various components in your computer To remove the computer cover see Removing the computer cover on page 27 Figure 3 Component locations 7 Chapter 1 Product overview El Computer cover El Battery EJ DOM card E Power button Heat sink 1 E ac power adapter Heat sink 2 El Memory module Locating parts on the system board The following figure shows the locations of the parts on the system board Figure 4 System board part locations El Clear CMOS Complementary Metal Oxide El Battery Semiconductor Recovery jumper El Microprocessor Gi Memory slot 8 ThinkCentre M32 User Guide Machine type and model label The machine type and model label identifies your
23. shiny surfaces can cause annoying reflections on your monitor screen Place the monitor at right angles to windows and other light sources when possible Reduce overhead lighting if necessary by turning off lights or using lower wattage bulbs If you install the monitor near a window use curtains or blinds to block the sunlight You can adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause overheating which might result in a malfunction or damage Place the computer and monitor so that nothing blocks the air vents usually 51 mm 2 inches of air space is sufficient Also make sure the vented air is not blowing on people Electrical outlets and cable lengths The location of electrical outlets the length of power cords and cables that connect to
24. the Ease of Access Center To open Magnifier click the Start button click All Programs gt Accessories gt Ease of Access and then click Magnifier For more information about how to use and configure Magnifier see the Windows Help and Support information system Note For touch screen computer models you also can zoom in and zoom out by using touch gestures instead of the keyboard See Zoom on page 16 Zoom You can use the zoom feature to enlarge or reduce the size of text pictures maps or other objects e From the keyboard Zoom in Press the Windows logo key the plus sign key to enlarge the size of text pictures maps or other objects Zoom out Press the Windows logo key the minus sign key to reduce the size of text pictures maps or other objects e From the touch screen Zoom in Move two fingers farther apart on the touch screen to enlarge the size of text pictures maps or other objects Zoom out Move two fingers closer together on the touch screen to reduce the size of text pictures maps or other objects Screen resolution You can make your documents easier to read by adjusting the screen resolution of your computer To adjust the screen resolution right click anywhere on the desktop click Screen resolution and then adjust the settings as you prefer Note Setting too low of a resolution might prevent some items from fitting on the screen For alternatives on in
25. the monitor printer and other devices might determine the final placement of your computer When arranging your workspace e Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet e Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally For more information about power cords see Power cords and power adapters on page iv Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology Some technologies are already provided in your operating system Others can be purchased through vendors Users also can use the Ease of Access Center provided in the Windows operating system to configure their computers to suit their physical and cognitive needs The Ease of Access Center is a central location that you can use to configure the accessibility settings and programs available on the Microsoft Windows operating system To use the Ease of Access Center open Control Panel and click Ease of Access gt Ease of Access Center The following information provides ways to help users who have hearing vision and mobility limitations get the most out of their computer experience On screen notification On screen notification helps hearing impaired people be aware of the status of their computer On screen notification replaces sounds with visual cues or tex
26. to shared resources network access and individual user settings Using and understanding firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls work on a set of rules to determine which inbound and outbound connections are authorized If your computer is preinstalled with a firewall program it helps protect against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help system of your firewall program The Windows operating system preinstalled on your computer provides the Windows Firewall Protecting data against viruses Your computer is preinstalled with an antivirus program to help you guard against detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates Note Virus definition files must be kept up to date to guard against new viruses For more information about how to use your antivirus software refer to the help system of your antivirus software Chapter 4 Security 21 22 ThinkCentre M32 User Guide Chapter 5 Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your compute
27. your computer are color coded to help you determine where to connect the cables on your computer g HO 4 EH El Figure 2 Rear connector locations Security lock slot H PS 2 keyboard connector EI Serial connectors 4 EI VGA monitor connector El DisplayPort connector HI USB 2 0 connectors 2 El Ethernet connector adapter connector Parallel connector Note If your computer is installed with a graphics card ensure that you use the monitor connectors on the graphics card Connector Description DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector Ethernet connector Used to attach an Ethernet cable for a LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable PS 2 keyboard connector Used to attach a keyboard that uses a PS 2 keyboard connector Chapter 1 Product overview 5 Connector PS 2 mouse connector Parallel connector Serial connector USB 2 0 connector VGA monitor connector 6 ThinkCentre M32 User Guide Description Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Used to attach a parallel printer or other devices that use a 25 pin parallel connector Used to attach an external modem a serial printer or other devices that use a 9 pin
28. 1000 BASE X If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Symptom If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Actions e Try another cable e Ensure that the link partner is set to auto negotiate e Ensure that the switch is 802 3ab compliant gigabit over copper Option problems If your computer is equipped with Lenovo hardware options use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information Select your symptom from the following list e An option that was just installed does not work on page 61 e An option that previously worked does not work now on page 61 60 ThinkCentre M32 User Guide An option that was just installed does not work Symptom An option that was just installed does not work Action Verify that e The option is designed for your computer e You followed the installation instructions supplied with the option and the installation instructions provided with your computer and all option files such as device drivers if required are installed correctly e You have not loosened other installed options or cables e Ifthe option is an adapter you have provided enough hardware resources for the adapter to function correctly See the documentation supplied with the ad
29. 5 for details USB problems Symptom The USB connectors cannot be accessed Actions Ensure the USB cable is securely connected to the USB connector and to the USB device Ifthe USB device has its own power cord make sure it is attached to a properly grounded electrical outlet If the USB device has its own On Off switch make sure it is in the On position If the USB device has an Online switch make sure it is in the Online position If the USB device is a printer make sure paper is loaded correctly Ensure any device drivers or other software supplied with the USB device is correctly installed Refer to the documentation for the USB device Reset the device by detaching and reattaching the USB connector If the USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Chapter 10 Getting information help and service on page 65 Chapter 9 Troubleshooting and diagnostics 63 64 ThinkCentre M32 User Guide Chapter 10 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources You can use the information in this section to access useful resources relating to your computing needs Safety and Warranty The Safety Warranty and Setup Guide that is provided with your computer contains information on safety setup warranty and n
30. 5 watt ac power adapter Security features Ability to enable and disable a device Ability to enable and disable USB connectors individually Computrace Agent software embedded in firmware Power on password POP administrator password and hard disk drive password to deter unauthorized use of your computer Startup sequence control ThinkCentre M32 User Guide e Startup without keyboard or mouse e Support for a Kensington style cable lock For more information see Chapter 4 Security on page 19 Preinstalled operating system Your computer is preinstalled with the Microsoft Windows Embedded Standard 7 operating system Operating system s certified or tested for compatibility varies by model type e LeTOS Lenovo terminal operating system Specifications This section lists the physical specifications for your computer Dimensions Width 55 mm 2 17 inches Height 220 mm 8 66 inches Depth 170 mm 6 69 inches Weight Maximum configuration as shipped 3 87 kg 8 53 Ib with package Maximum configuration as shipped 1 48 kg 3 26 Ib without package Environment e Air temperature Operating 10 C to 35 C 50 F to 95 F Storage in original shipping package 20 C to 60 C 4 F to 140 F e Humidity Operating 20 to 80 non condensing Storage 20 to 90 non condensing e Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Electrical input The
31. 65 65 66 66 67 Purchasing additional services Appendix A Notices Trademarks Appendix B ey information Export classification notice Electronic emissions notices Federal Communications Commission Declaration of Conformity Eurasian compliance mark Brazil regulatory notice Mexico regulatory notice Additional regulatory information Appendix C WEEE and ne information Important WEEE information Recycling information for Japan Recycling information for Brazil Battery recycling information for Taiwan Battery recycling information for the European Union a Appendix D Restriction of Hazardous Substances Directive RoHS European Union RoHS China RoHS Turkish RoHS Ukraine RoHS India RoHS Appendix E China Energy Label Appendix F ENERGY STAR model information Index 67 69 70 71 71 71 71 73 73 73 73 75 75 75 76 76 76 79 79 79 79 80 80 81 83 85 Important safety information CAUTION Before using this manual be sure to read and understand all the related safety information for this product Refer to the information in this section and the safety information in the Safety Warranty and Setup Guide that you received with this product Reading and understanding this safety information reduces the risk of personal injury and damage to your product If you no longer have a copy of the Safety Warranty and Setup Guide
32. E BOF ARIS ERA 0800 000 702 Keyboard and mouse compliance statement for Taiwan EM BER M DEN SA ERR ART ZPS 2USB ASAE E HE Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decib is por longos per odos pode provocar danos ao sistema auditivo Mexico regulatory notice Advertencia En Mexico la operaci n de este equipo est sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operaci n no deseada Additional regulatory information For additional regulatory information refer to the Regulatory Notice shipped with your computer Depending on the configuration of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the documentation go to http www lenovo com support and click User Guides 8 Manuals Appendix B Regulatory information 73 74 ThinkCentre M32 User Guide Appendix C WEEE and recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment
33. Guide Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC conceming batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling Appendix C WEEE and recycling information 77 78 ThinkCentre M32 User Guide Appendix D Restriction of Hazardous Substances Directive RoHS Europe
34. Removing the computer cover Replacing the DOM card Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page iii This section provides instructions on how to replace the disk on module DOM card 1 Turn off the computer and disconnect the ac power adapter and all cables from the computer 2 Remove the computer cover See Removing the computer cover on page 27 3 Locate the DOM card See Locating components on page 7 Chapter 5 Installing or replacing hardware 29 4 Remove the screw that secures the plastic retainer Then remove the plastic retainer as shown Figure 18 Removing the plastic retainer that secures the DOM card 5 Gently pull the old DOM card out of the DOM card slot Notes e The DOM card fits tightly in the DOM card slot If necessary alternatively move each side of the DOM card a small amount until it is removed from the DOM card slot e Do not touch the contact edge and circuit board of the DOM card Figure 14 Removing the DOM card 6 Touch the static protective package that contains the new DOM card to any unpainted surface on the outside of the computer Then take t
35. T WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to
36. ac power adapter input voltage 100 to 240 V ac Input frequency range 50 or 60 Hz Locations This section provides information to help you locate the connectors on the front and rear of your computer parts on the system board and components and internal drives in your computer Note The components in your computer might look slightly different from the illustrations 1 The operating system s listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual This list is subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operating system vendor Chapter 1 Product overview 3 Locating connectors controls and indicators on the front of your computer The following figure shows the locations of the connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations Power button El Power indicator El Hara disk drive activity indicator EJ USB 2 0 connectors 4 E Microphone connector E Headphone connector 4 ThinkCentre M32 User Guide Locating connectors on the rear of your computer The following figure shows the locations of the connectors on the rear of your computer Some connectors on the rear of
37. an Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf China RoHS PAE DRAMAS E o AEW AA Pb KED CdA A ERER SRA Cr VD PBB PBDE En EIRAN X O O o o o m X O O o o O CUK X O O O O O J7 X O O O O O EANT O BHE X O O o O O ERA X O o o o O DEN x O O O O O EUER X O O O O O AAA MEE x O O O O O TRARY SJ T 11364 MIME i il o BAR TA AAA A E EE GB T 26572 Mi X 40 PR E EK ur E E X RA E DEA RI M E GB T 26572 NE fo RE BER E Rd OX ARBRE EER BGR Ag IEK OF IR E TEE NE EM BEER EI EL A ZH AA UHREN FL BAR HF RR RAR HG SMA TREPA AD LITA LISA A NE Mr A ER E IA 1 0 y BT REED DYE m IRA PR Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEB O Copyrigh
38. anges ECs that apply to your hardware available These items are not covered by the warranty Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs Refer to the Safety Warranty and Setup Guide that comes with your computer for information about your warranty type and duration You must retain your proof of purchase to obtain warranty service For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following information available e Machine type and model Serial numbers of your hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information 66 ThinkCentre M32 User Guide Using other services If you travel with your computer or relocate it to a country where your desktop or notebook c
39. apter as well as the documentation for any other installed adapters to determine the resources required for each adapter If you need technical assistance see Chapter 10 Getting information help and service on page 65 An option that previously worked does not work now Symptom An option that previously worked does not work now Actions e Verify that all option hardware and cable connections are secure e If the option comes with its own test instructions use those instructions to test the option e If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly All external SCSI options are turned on External SCSI options must be turned on before the computer is turned on For more information see your SCSI documentation e Verify that the option and any required device drivers are installed correctly If you need technical assistance see Chapter 10 Getting information help and service on page 65 Printer problems Symptom The printer does not work Actions Verify that 1 The printer is turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device driv
40. ard connector J or a USB connector EE Depending on where you want to connect your keyboard see Locating connectors controls and indicators on the front of your computer on page 4 or Locating connectors on the rear of your computer on page 5 a Figure 24 Keyboard connectors Replacing the mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page iii This section provides instructions on how to replace the mouse To replace the mouse do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Disconnect the old mouse cable from the computer 36 ThinkCentre M32 User Guide 3 Connect a new mouse to the appropriate connector on the computer Your mouse might be connected to a PS 2 mouse connector for a USB connector E Depending on where you want to connect your mouse see Locating connectors controls and indicators on the front of your computer on page 4 or Locating connectors on the rear of your computer on page 5 a gt gt Figure 25 Mouse connectors Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Util
41. are The Computrace Agent software is an IT asset management and computer theft recovery solution The software detects if changes have been made on the computer such as hardware software or the computer call in location Note You might have to purchase a subscription to activate the Computrace Agent software e Ability to enable and disable devices and USB connectors For more information see Enabling or disabling a device on page 43 e Startup sequence control For more information see Selecting or changing the startup device sequence on page 44 e Startup without keyboard or mouse Your computer is able to log in to the operating system without keyboard or mouse connected O Copyright Lenovo 2013 2014 19 Attaching a Kensington style cable lock You can use a Kensington style cable lock to secure your computer to a desk table or other non permanent fixture The cable lock attaches to the security lock slot at the rear of your computer and is operated with a key or combination depending on the type selected The cable lock also locks the buttons used to open the computer cover This is the same type of lock used with many notebook computers You can order such a cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 6 Kensington style cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and thro
42. atches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that e The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is turned on and the brightness and contrast controls are set correctly The computer voltage matches the voltage available at the electrical outlet for your country or region If your computer has two monitor connectors be sure to use the connector on the graphics card The keyboard does not work Verify that e The computer is turned on e The keyboard is securely connected to a USB connector on the computer e No keys are stuck The mouse does not work Verify that e The computer is turned on e The mouse is securely connected to a USB connector on the computer e The mouse is clean Refer to Optical mouse on page 50 for further information Copyright Lenovo 2013 2014 53 See on TT The operating system does not Verify that start e The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information see Selecting a startup device on page 44 The computer beeps multiple Verify that no keys are stuck times before the operating system starts Troubl
43. computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following is a sample of the machine type and model label OY A DK o o of amp o N o Es N TA DD EH g Machine Type XXXX Model Number XXX Figure 5 Machine type and model label Chapter 1 Product overview 9 10 ThinkCentre M32 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer componenis Freguentiy asked guestion The following is a tip that will help you optimize the use of your computer Can get my user guide in another language The user guide is available in various languages on the Lenovo Support Web site at http www lenovo com UserManuals Using the keyboard Your computer comes with a standard keyboard The Microsoft Windows shortcut keys are provided on the standard keyboard This section provides information about the using the Windows shortcut keys The standard keyboard provides three keys you can use with your Microsoft Windows operating system e The two Windows logo keys are located beside the Alt key on either side of the spacebar They feature the Windows logo On the Windows Embedded Standard 7 operating system press the Windows key to open the Start menu The style of the Windows logo varies depending on the keyboard ty
44. creasing the size of text and other objects see the following e Customizable text size on page 15 e Magnifier on page 16 e Zoom on page 16 Ease of Access keyboard shortcuts The following table contains keyboard shortcuts that can help make your computer easier to use Keyboard shortcut Windows logo key U Open the Ease of Access Center Right Shift for eight seconds Turn Filter Keys on or off Shift five times Turn Sticky Keys on or off Num Lock for five seconds Turn Toggle Keys on or off 16 ThinkCentre M32 User Guide Keyboard shortcut Function Left Alt Left Shift Num Lock Turn Mouse Keys on or off Left Alt Left Shift PrtScn or PrtSc Turn High Contrast on or off For more information go to http windows microsoft com and then type any of the following keywords for searching keyboard shortcuts key combinations shortcut keys On Screen Keyboard If you prefer to type or enter data into your computer without using a physical keyboard you can use On Screen Keyboard On Screen Keyboard displays a visual keyboard with all the standard keys You can select keys using the mouse or another pointing device or you can tap to select the keys if your computer supports multi touch screen To open On Screen Keyboard click the Start button Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard For more information about how to use and configure On Screen K
45. ct Click BIOS Locate the BIOS version that you want to download Click Click for files All available files will be displayed ON O GO BEM Click the link for the readme file that contains the instructions for updating flashing the BIOS from your operating system 9 Print these instructions This is very important because these instructions will not be displayed on the screen after the download begins 10 Follow the printed instructions to download extract and install the update Recovering from a POST BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated your computer might not restart correctly If this happens perform the following procedure to recover from the POST and BIOS update failure This procedure is commonly called Boot block Recovery 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 27 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 8 4 Remove any cables that impede access to the Clear CMOS Recovery jumper 5 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 6 Reconnect any cables that we
46. d devices 8 Use the Setup Utility program to set the date time and any passwords See Chapter 6 Using the Setup Utility program on page 41 Replacing the system board Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page iii CAUTION The heat sink and microprocessor might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool This section provides instructions on how to replace the system board To replace the system board do the following 1 Lay the computer on its side for easier access to the system board Remove the computer cover See Removing the computer cover on page 27 Remove the DOM card See Replacing the DOM card on page 29 Remove the memory module See Replacing the memory module on page 31 Remove the five screws that secure the system board by following the sequence shown in the following 9 O BEM 34 Turn off the computer and disconnect the ac power adapter and all cables from the computer illustration Then carefully pivot the failing system board upward to remove it out of the chassis Note Carefully handle the system board by its edges Figure 21 Removing the system board ThinkCentre M32 User Guide 7 Note the orientation of the new system board and install it into the chassis Ensure that t
47. ding to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Lenovo Einsteinova 21 851 01 Bratislava Slovakia Ce German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Rich
48. disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Laser compliance statement A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A acer Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam vi ThinkCentre M32 User Guide Power supply statement Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Cleaning and mai
49. e BIOS 47 front connectors controls indicators G getting help 65 information 65 service 65 H help and service 65 getting 65 important safety information iii information getting 65 important safety iii resources 65 safety 65 warranty 65 Input Output I O features 2 installing options memory module 31 installing or removing vertical stand 25 internal drives 1 K Kensington style cable lock 20 keyboard connector 5 keyboard replacing 36 L Lenovo Thin Client Manager 39 Lenovo Thin Client Manager LTM locating components 7 memory module replacing 31 4 39 85 system board 31 mouse replacing 36 mouse connector 6 mouse replacing 36 N notices 69 O optical mouse cleaning 50 P parallel connector 6 parts replacement completing 37 password Administrator 42 considerations 42 Power On Password 42 setting changing deleting 42 passwords erasing 43 lost or forgotten 43 passwords using 41 physical specifications 3 power features 2 power on self test POST 47 Power On Password 42 programs updating system 47 purchasing additional services 67 R rear connectors 5 recovering from a POST BIOS update failure 48 recovery boot block 48 removing computer cover 27 replacing battery 33 DOM card 29 mouse 36 system board 34 resources information 65 S safety ii safety information 65 security enabling or disabling 43 features 2 selecting startup d
50. e monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor e You can reset the refresh rate through your operating system Control Panel Click Start gt Control Panel gt Hardware and Sound Adjust screen resolution gt Advanced Settings Then click the Monitor tab and select a new refresh rate e See your operating system documentation or help for further information on monitor settings If these actions do not correct the problem your monitor might need service See Chapter 10 Getting information help and service on page 65 for details The image is discolored Symptom The image is discolored Action The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields
51. e power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings iv ThinkCentre M32 User Guide Plugs and outlets If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are eguipped with a three pronged plug This plug fits only into a grounded elecirical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an el
52. ectrical signals that the computer hardware can execute You can use the Setup Utility program to view or change the configuration settings of your computer See Chapter 6 Using the Setup Utility program on page 41 for detailed information Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update the POST the BIOS and the Setup Utility program by starting your computer with a system program update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support To update flash the BIOS from a disc do the following 1 Turn off your computer 2 Repeatediy pre
53. ectrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet External devices Do not connect or disconnect any external device cables other than Universal Serial Bus USB and 1394 cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions e Do not leave your computer power adapter or accessories in contact with your lap or any part of your body for an extended period when the products are functioning or when the battery is charging Your computer power adapter
54. enever the computer is plugged in e Regularly inspect the outside of the computer for dust accumulation e Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas e Do not restrict or block any ventilation openings e Do not store or operate your computer inside furniture as this might increase the risk of overheating e Airflow temperatures into the computer should not exceed 35 C 95 F e Do not install air filtration devices They may interfere with proper cooling Operating environment The optimal environment in which to use your computer is 10 C 35 C 50 F 95 F with humidity ranging between 35 and 80 If your computer is stored or transported in temperatures less than 10 C 50 F allow the cold computer to rise slowly to an optimal operating temperature of 10 C 35 C 50 F 95 F before use This process could take two hours in extreme conditions Failure to allow your computer to rise to an optimal operating temperature before use could result in irreparable damage to your computer If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard
55. ers and other software that came with the printer are correctly installed 2 You have assigned the printer port correctly in your operating system application program or BIOS settings For more information about BIOS settings see Chapter 6 Using the Setup Utility program on page 41 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Chapter 10 Getting information help and service on page 65 Chapter 9 Troubleshooting and diagnostics 61 Serial connector problems Use this information to troubleshoot the serial connector and devices attached to the serial connector Symptom Serial connector cannot be accessed Actions e Ensure the serial cable is securely connected to the serial connector on the computer and to the serial device If the serial device has its own power cord make sure it is attached to a properly grounded electrical outlet e fthe serial device has its own On Off switch ensure it is in the On position e fthe serial device has an Online switch ensure it is in the Online position e lf the serial device is a printer ensure paper is loaded correctly e Verify that any software supplied with the serial device is correctly installed Refer to the documentation for the serial device option e Ensure that the serial connector adapter if you added one is properly installed and firmly sea
56. eshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer 1 Verify that the cables for all attached devices are connected correctly and securely 2 Verify that all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Verify that all attached devices are enabled in the BIOS settings of your computer For more information about accessing and changing the BIOS settings refer to your Chapter 6 Using the Setup Utility program on page 41 4 Go to the Troubleshooting on page 54 and follow the instructions for the type of problem you are experiencing If the Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem Before restoring a previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse effects To restore a captured configuration do the following e For Windows Embedded Standard 7 Click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore If this does not correct the problem continue with the next step 6 Run the diagnostic program e f the diagnostic program detects a hardware failure contact the Leno
57. evice 44 86 ThinkCentre M32 User Guide temporary startup device 44 serial connector 6 service and help 65 customer support center 66 getting 65 services other 67 purchasing additional 67 setting password 42 settings changing 41 viewing 41 Setup Utility 41 Setup Utility program starting 41 Setup Utility exiting 45 starting the Setup Utility program 41 startup device 44 sequence changing 44 temporary selecting 44 static sensitive devices handling 23 system management 1 programs 47 system board connectors 8 locating parts 8 memory module 31 system board replacing 34 T temporary startup device 44 the BIOS updating flashing 47 48 trademarks 70 troubleshooting basic 53 troubleshooting diagnostics 53 U updating flashing the BIOS 47 system programs 47 updating flashing the BIOS 48 USB 2 0 connector 6 using diagnostic program 66 documentation 66 other services 67 passwords 41 Setup Utility 41 V vertical stand installing or removing 25 VGA monitor connector 6 video subsystem 1 viewing and changing settings 41 W warranty information 65 Copyright Lenovo 2013 2014 87 88 ThinkCentre M32 User Guide lenovo
58. eyboard see the Windows Help and Support information system Personalized keyboard The tactile bumps on the keyboard provide a reference point from which you can easily locate all keys on the keyboard without visual assistance To adjust your keyboard settings open Control Panel click Ease of Access gt Ease of Access Center and then click Make the keyboard easier to use Industry standard connectors Your computer provides industry standard connectors that enable you to connect assistive devices if needed For more information about the location and function of the connectors see Locating connectors controls and indicators on the front of your computer on page 4 and Locating connectors on the rear of your computer on page 5 TTY TDD conversion modem Your computer supports the use of the text telephone TTY or the telecommunications device for the deaf TDD conversion modem The modem must be connected between your computer and a TTY TDD telephone Then you can type a message on your computer and send it to the telephone Documentation in accessible formats Lenovo provides electronic documentation in accessible formats such as properly tagged PDF files or HyperText Markup Language HTML files Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text so that visua
59. formation on how to enable or disable user access to the following devices USB Setup Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the USB connector cannot be used SATA Controller When this feature is set to Disable all devices connected to the SATA connectors such as hard disk drives or the optical drive are disabled and cannot be accessed To enable or disable a device do the following 4 Start the Setup Utility program See Starting the Setup Utility program on page 41 2 3 From the Setup Utility program main menu select Devices Depending on the device you want to enable or disable do one of the following e Select USB Setup to enable or disable a USB device e Select ATA Drive Setup to enable or disable an internal or external SATA device Select the desired settings and press Enter Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 45 Chapter 6 Using the Setup Utility program 43 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected do one of the following to select the startup device you want Selecting a temporary startup device Use this procedure to select a temporary startup device Note Not all discs and hard disk drives are bootable 1 Turn off your computer 2 Repeatedly press
60. fort is of foremost importance but light sources air circulation and the location of electrical outlets can also affect the way you arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a comfortable position Use a light touch on the keyboard and your hands and fingers relaxed Change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet Adjust the monitor so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 to 61 cm 20 to 24 inches and position it so you can view it without having to twist your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach Copyright Lenovo 2013 2014 13 Glare and lighting Position the monitor to minimize glare and reflections from overhead lights windows and other light sources Reflected light from
61. he five screw holes in the new system board are aligned with the corresponding mounting studs on the chassis Note Carefully handle the system board by its edges Figure 22 Installing the system board 8 Install the five screws to secure the new system board by following the seguence shown in the following illustration Figure 23 Installing the five screws to secure the system board 9 Install the memory module removed from the failing system board onto the new system board See Replacing the memory module on page 31 10 Install the DOM card removed from the failing system board onto the new system board See Replacing the DOM card on page 29 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 37 Chapter 5 Installing or replacing hardware 35 Replacing the keyboard Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page iii This section provides instructions on how to replace the keyboard To replace the keyboard do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Disconnect the old keyboard cable from the computer 3 Connect a new keyboard to the appropriate connector on the computer Your keyboard might be connected to a PS 2 keybo
62. he new DOM card out of the package 30 ThinkCentre M32 User Guide 7 Align the notch J on the new DOM card with the key Elin the DOM card slot and then insert the new DOM card into the DOM card slot Ensure that the DOM card is secured firmly in the DOM card slot and does not move easily Note Do not touch the contact edge and circuit board of the DOM card OOOO Figure 15 Installing the DOM card 8 Slide the plastic retainer as shown Then install the screw to secure the plastic retainer OOOLDED Figure 16 Installing the plastic retainer to secure the DOM card What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 37 Replacing the memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page iii This section provides instructions on how to replace the memory module Chapter 5 Installing or replacing hardware 31 Your computer has one memory slot for installing or replacing a DDR3 SODIMM that provides up to a maximum of 4 GB system memory When replacing
63. ich is located at the bottom right corner of the Windows desktop Click the volume icon and move the slider up or down to control the volume or click the Mute icon to turn the audio off Setting the volume from Control Panel You can set the computer volume from Control Panel To set the computer volume from Control Panel do the following 1 On the Windows Embedded Standard 7 operating system click Start gt Control Panel gt Hardware and Sound 2 In the Sound section click Adjust system volume 3 Move the sliders up or down to raise or lower the volume of your computer 12 ThinkCentre M32 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and relocating your computer to other countries or regions Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your com
64. ified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe B est conforme la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive Copyright Lenovo 2013 2014 71 This product is in conformity with the protection reguirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment accor
65. ings are set correctly If these actions do not correct the problem you might have a failing speaker Have the speaker serviced If you need technical assistance see Chapter 10 Getting information help and service on page 65 No audio in DOS applications or games Symptom No audio in DOS applications or games Actions e Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation Refer to the documentation that comes with the application or game for instructions on setting sound card settings e If you need technical assistance see Chapter 10 Getting information help and service on page 65 Intermittent problems Symptom A problem occurs only occasionally and is difficult to repeat Actions e Verify that all cables and cords are securely connected to the computer and attached devices e Verify that when the computer is on the fan grill is not blocked there is air flow around the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat e If SCSI devices are installed verify that the last external device in each SCSI chain is terminated correctly See your SCSI documentation If you need technical assistance see Chapter 10 Getting information help and service on page 65 Keyboard mouse or pointing device problems Select your symptom from the following list e All or some keys on the keyboard do
66. install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page iii Notes e Use only computer parts provided by Lenovo e When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your computer on page 4 and Locating connectors on the rear of your computer on page 5 to identify the required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option O Copyright Lenovo 2013 2014 23 Installing or removing the ac power adapter Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page iii This section provides instructions on how to install or remove the ac power adapter
67. ion programs network setup and configuration services upgraded or extended hardware repair services and custom installation services Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Chapter 10 Getting information help and service 67 68 ThinkCentre M32 User Guide Appendix A Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOU
68. is is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on th
69. ity program Refer to Chapter 6 Using the Setup Utility program on page 41 To reinstall the computer cover and reconnect cables to your computer do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating components on page 7 for the locations of various components in your computer Chapter 5 Installing or replacing hardware 37 2 Position the computer cover on the chassis and then push the cover to the rear of the computer until it snaps into position Figure 26 Installing the computer cover 38 ThinkCentre M32 User Guide 3 Install the two screws to secure the computer cover Figure 27 Installing the screws to secure the computer cover 4 If there is a Kensington style cable lock available lock the computer See Attaching a Kensington style cable lock on page 20 5 Reconnect the external cables and ac power adapter to the computer See Locating connectors on the rear of your computer on page 5 6 To update the configuration see Chapter 6 Using the Setup Utility program on page 41 Note In most areas of the world Lenovo reguires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers that are not preinstalled in your operating syste
70. iver is fully installed Action If the Transceiver Communications LED is not on reconnect the transceiver and the keyboard Monitor problems Note Many monitors have status indicator lights and built in controls for adjusting brightness contrast width height and other picture adjustments However the controls vary from monitor type to monitor type Chapter 9 Troubleshooting and diagnostics 57 For information about the status lights and using the controls refer to the documentation that comes with your monitor Select your symptom from the following list e Wrong characters appear on the screen on page 58 e The monitor works when you turn on the computer but goes blank after some period of computer inactivity on page 58 e The monitor works when you turn on the computer but goes blank when you start some application programs on page 58 e The image appears to be flickering on page 58 e The image is discolored on page 59 Wrong characters appear on the screen Symptom Wrong characters appear on the screen Action Have the computer serviced For details see Chapter 10 Getting information help and service on page 65 The monitor works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy
71. l Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emissions notices The following information refers to Lenovo personal computer machine type 10BM and 10BV Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than spec
72. l be displayed when you start the computer and you will be prompted to do one of the following e Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit The error message will not be displayed again e Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive and memory module size decrease To enable the configuration change detection feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Security gt Configuration Change Detection and press Enter 3 Select Enabled and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on page 41 Then follow the instructions on the screen You can use either the keyboard or the mouse to navigate through BIOS menu choices The keys used to perform various tasks are displayed at the bottom of each screen Using passwords By using the Setup Utility program you
73. lenovo ThinkCentre M32 User Guide 00 0 0 Thnktentre Machine Types 10BM and 10BV Note Before using this information and the product it supports be sure to read and understand the Important safety information on page iii and Appendix A Notices on page 69 Third Edition June 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Important safety information Service and upgrades Static electricity prevention Power cords and power adapters Extension cords and related devices Plugs and outlets External devices gt Heat and product ventilation Operating environment Laser compliance statement Power supply statement Cleaning and maintenance Chapter 1 Product overview Features Specifications Locations Locating connectors Penile and indicators on the front of your computer Locating connectors on the rear of your computer Locating components Locating parts on the system Board Machine type and model label Chapter 2 Using your computer Frequently asked question Using the keyboard Using the wheel mouse Adjusting audio Setting the volume om the o Setting the volume from Control Panel Chapter 3 You and your compute
74. lly impaired users can understand the image when they use a screen reader Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you register your computer with Lenovo you will receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users Chapter 3 You and your computer 17 To register your computer with Lenovo go to http www lenovo com register and follow the instructions on the screen to register your computer Moving your computer to another country or region When you move your computer to another country or region you must take local electrical standards into consideration If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using you will have to purchase either electrical plug adapters or new power cords You can order power cords directly from Lenovo For power cord information and part numbers go to http www lenovo com powercordnotice 18 o ThinkCentre M32 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use Security features The following security features are available on your computer e Computrace Agent software embedded in firmw
75. m at http www lenovo com support Installation instructions are provided in readme files with the device driver files Lenovo Thin Client Manager The Lenovo Thin Client Manager LTM program is a management tool that enables you to manage all the thin client devices To download LTM and find more information about Lenovo Thin Client devices go to http www lenovo com support thinclient and follow the instructions on the screen Chapter 5 Installing or replacing hardware 39 40 ThinkCentre M32 User Guide Chapter 6 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 Make sure your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a Power On Password or an Administrator Password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords on page 41 When the POST detects that the hard disk drive has been removed from your computer or the memory module size has decreased an error message wil
76. mbination of up to 64 alphabetic and numeric characters For more information see Password considerations on page 42 Erasing lost or forgotten passwords clearing CMOS This section provides instructions on how to erase lost or forgotten passwords such as a user password To erase a lost or forgotten password do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 27 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 8 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 37 Turn on the computer and leave it on for approximately 10 seconds When you hear short beeps turn off the computer by holding the power switch for approximately five seconds 7 Repeat step 1 through step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 37 Enabling or disabling a device This section provides in
77. n Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive Notes e After you set a Hard Disk Password your data on the hard disk drive is protected even if the hard disk drive is removed from one computer and installed in another e lf the Hard Disk Password is forgotten there is no way to reset the password or recover data from the hard disk drive Setting changing and deleting a password To set change or delete a password do the following 42 ThinkCentre M32 User Guide Start the Setup Utility program See Starting the Setup Utility program on page 41 From the Setup Utility program main menu select Security Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password Follow the instructions on the right side of the screen to set change or delete a password Note A password can be any co
78. n page 41 2 From the Setup Utility program main menu select Power gt Enhanced Power Saving Mode and press Enter Select Enabled and press Enter From the Power menu select Automatic Power On and press Enter Select Wake on Lan and press Enter Select Disabled and press Enter NO O BW Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Note When ErP LPS compliance mode is enabled you can wake up your computer by doing one of the following 44 ThinkCentre M32 User Guide e Pressing the power switch e Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time To enable the wake up on alarm feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power gt Automatic Power On and press Enter 3 Select Wake Up on Alarm and press Enter Then follow the instructions on the screen 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit e Enabling the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity To enable the after power loss feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power gt After Power Loss and press
79. nformation about obtaining help and service O Copyright Lenovo 2013 2014 65 Using the documentation and diagnostic program If you experience a problem with your computer see Chapter 9 Troubleshooting and diagnostics on page 53 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 65 If you suspect a software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a diagnostic program that help you identify hardware problems You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Ch
80. ntenance Keep your computer and workspace clean Shut down the computer and then disconnect the power cord before cleaning the computer Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer Spray the detergent on a soft cloth and then wipe the computer surfaces Copyright Lenovo 2013 2014 vii viii ThinkCentre M32 User Guide Chapter 1 Product overview This chapter provides information about the computer features specifications and locations of connectors componenis parts on the system board and internal drives Features This section introduces the computer features The information covers a variety of models To view the information about your specific model do one of the following e Go into the Setup Utility program by following the instructions in Chapter 6 Using the Setup Utility program on page 41 Then select Main gt System Summary to view the information e On the Microsoft Windows Embedded Standard 7 operation system click Start right click Computer and select Properties to view the information Microprocessor Your computer comes with an Intel Celeron microprocessor internal cache size varies by model type Memory Your computer supports one double data rate 3 small outline dual inline memory module DDR3 SODIMM Internal drives e Serial Advanced Technology Attachment SATA DOM card Video subsystem
81. nufacturer s instructions Select the problem your computer is experiencing from the following list e Audio problems on page 55 e Intermittent problems on page 56 e Keyboard mouse or pointing device problems on page 56 e Monitor problems on page 57 e Ethernet problems on page 59 e Option problems on page 60 e Printer problems on page 61 e Serial connector problems on page 62 e Software problems on page 62 e USB problems on page 63 Audio problems Select your symptom from the following list e No audio in Windows on page 55 e Sound comes from one external speaker only on page 56 e No audio in DOS applications or games on page 56 No audio in Windows Symptom No audio in Windows Actions e If you are using powered external speakers that have an On Off control verify that the On Off control is set to the On position and the speaker power cable is connected to a properly grounded functional ac electrical outlet e f your external speakers have a volume control verify that the volume control is not set too low e Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Mute settings are not checked and none of the volume settings is set too low e Some models have a front audio panel you can use to adjust volume If you have a front audio panel verify that the volume is not set too low
82. omputer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Product amp Service Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and applicat
83. on removable media memory at regular intervals and store the removable media in a safe location The freguency of making backup copies depends on how critical the data is to you or your business Lenovo makes a number of removable media storage devices available as options such as CD RW drives and recordable DVD drives e Back up your entire hard disk drive on a regular basis e Keep your computer software up to date e Keep a log book Entries might include major software or hardware changes device driver updates intermittent problems and what you did to resolve them and any minor issues you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place Moving your computer Take the following precautions before moving your computer 1 Back up all files and data from the hard disk drive There are a variety of backup programs available commercially Your operating system also might have a backup program that you can use 2 Remove all media diskettes compact discs tapes and so on from the drives 3 Turn off the computer and all attached devices Your hard disk drive automatically parks the read write head in a nondata area This prevents damage to the hard disk drive 4 Unplug the power cords from electrical outlets 5 Disconnect communication cables such as modem or network cables from the
84. otices Read and understand all safety information before using this product Lenovo Web site The Lenovo Web site http www lenovo com provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following e Shop for desktop and notebook computers monitors projectors upgrades and accessories for your computer and special offers e Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations e Purchase upgrades and extended hardware repair services e Download the latest device drivers and software updates for your computer model e Access the online manuals for your products e Access the Lenovo Limited Warranty e Access troubleshooting and support information for your computer model and other supported products e Find the service and support phone numbers for your country or region e Find a Service Provider located near you Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Help and service This section contains i
85. pe e The context menu key is located next to the Ctrl key on the right side of the Spacebar Pressing the context menu key opens the context menu for the active program icon or object Note You can use the mouse or the Up and Down arrow keys to highlight menu selections On the Windows Embedded Standard 7 operating system you can close the Start menu or the context menu by clicking the mouse or pressing Esc Using the wheel mouse The wheel mouse has the following controls EN Primary mouse button Use this button to select or start a program or menu item PB Wheel Use the wheel to control the scrolling action of the mouse The direction in which you rotate the wheel controls the direction of the scrolling action E Secondary mouse button Use this button to display a menu for the active program icon or object O Copyright Lenovo 2013 2014 11 You can switch the function of the primary and secondary mouse buttons and change other default behavior through the mouse properties function in the Windows Control Panel Adjusting audio Sound is an important part of the computer experience Your computer has a digital audio controller built into the system board Optionally you can connect a set of powered stereo speakers to the audio line out connector to enjoy better sound with multimedia applications Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar wh
86. r Accessibility and comfort Arranging your workspace Comfort Glare and lighting Air circulation Electrical outlets and cable cts Accessibility information Registering your computer Moving your computer to another Sun or region oe a Chapter 4 Security Security features Attaching a Kensington Sie copie lock Copyright Lenovo 2013 2014 vi vi vii gt oo a a on a 11 11 11 11 12 12 12 13 13 13 13 14 14 14 14 17 18 19 19 20 Using passwords BIOS passwords Windows passwords Using and understanding firewalls Protecting data against viruses Chapter 5 Installing or replacing hardware e Handling static sensitive devices Installing or replacing hardware Installing external options Installing or removing the ac power adapter E Installing or removing the vertical stand Removing the computer cover Replacing the DOM card Replacing the memory module Replacing the battery Replacing the system board Replacing the keyboard Replacing the mouse EM Completing the parts replacement Chapter 6 Using the ee is program z Starting the Setup Utility program Viewing and changing settings Using passwords Password considerations Power On Password Administrator Password Hard Disk Password Baki Setting changing and deleting a password Erasing lost or forgotten b clearing CMOS Sota A Enabling or disabling a device Selecting a s
87. r Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts and other computer components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle parts and other computer components carefully Handle PCI cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry e Prevent others from touching the parts and other computer components e Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e When possible remove the new part from the static protective package and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on the package e Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to
88. re disconnected and reinstall the PCI card if removed 7 Reinstall the computer cover and reconnect the power cords for the computer and monitor to electrical outlets See Completing the parts replacement on page 37 8 Turn on the computer and then insert the POST and BIOS update flash update disc into the optical drive Wait a few minutes Then the recovery session begins The recovery session will take two to three minutes During this time a warning message will be displayed and no action is needed from you 9 After the recovery session is completed there will be no video and your computer will automatically turn off 10 Repeat step 1 through step 4 11 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 12 Reconnect any cables that were disconnected and reinstall the PCI card if removed 13 Reinstall the computer cover and reconnect any cables that were disconnected 14 Turn on the computer to restart the operating system 48 ThinkCentre M32 User Guide Chapter 8 Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly Cleaning and maintenance With appropriate care and maintenance your computer will serve you reliably The following topics offer information to help you keep your computer in top working order e Basics on page 49 e Cleaning your computer on page 49 Computer
89. savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If you need technical assistance see Chapter 10 Getting information help and service on page 65 The monitor works when you turn on the computer but goes blank when you start some application programs Symptom The monitor works when you turn on the computer but goes blank when you start some application programs Actions e Ensure the monitor signal cable is securely connected to the monitor and the monitor connector on the computer A loose cable can cause intermittent problems e Verify that the necessary device drivers for the application programs are installed Refer to the documentation for the affected application program to see if device drivers are required If you need technical assistance see Chapter 10 Getting information help and service on page 65 The image appears to be flickering Symptom The image appears to be flickering Actions e The monitor might be operating in a low refresh rate display mode Set the monitor to the highest noninterlaced refresh rate supported by your monitor and the video controller in your computer Attention Using a resolution or refresh rate that is not supported by your monitor might damage it Check the documentation that comes with your monitor to verify the supported refresh rates 58 ThinkCentre M32 User Guide e Th
90. software verify that Your computer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address conflict The software is designed to operate on your computer Other software works on your computer 62 ThinkCentre M32 User Guide The software you are using works correctly on another computer If you received any error messages while using the software program see the printed documentation supplied with the software or the help system for that software for a description of the messages and solutions to the problem Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web If the software program used to work correctly but does not work correctly now do the following Onthe Windows Embedded Standard 7 operating system click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore Then follow the instructions on the screen If you are unable to resolve the problem through other methods uninstall the software program and reinstall it If these actions do not correct the problem you might need technical assistance Contact your software manufacturer or see Chapter 10 Getting information help and service on page 6
91. ss and release the F12 key when turning on the computer When the Startup Device Menu window opens release the F12 key 3 From the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 4 When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y then type in the serial number and press Enter 5 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y then type in the machine type and model and press Enter 6 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive Copyright Lenovo 2013 2014 47 Updating flashing the BIOS from your operating system Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenced in the following procedure To update flash the BIOS from your operating system do the following 1 Go to http www lenovo com support Click Download Drivers amp Software Click Use Quick Path Type the 4 digit machine type for your computer in the Quick Path field and then click Find My Produ
92. t Lenovo 2013 2014 79 T rkiye EEE Y netmeli ine Uygunluk Beyan Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik E yalarda Baz Zararl Maddelerin Kullan m n n S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Ukraine RoHS Linm niatBepaxyemo uo npoaykuia leHoBo BignoBigae BUMOraM HOpMaTuBHUX akTiB YkpalHn AK OOMexKylOTb BM CT HEDe3nMeyHux peyoBuH India RoHS RoHS compliant as per E Waste Management amp Handling Rules 2011 80 ThinkCentre M32 User Guide Appendix E China Energy Label ok BL it AAA SORIA A BA HARE APURAR ABRE M BEIFNERREERENSND MAME NE R KRAANREFRHENS ARABE RE RRR AAMT 1 AARAMARAKA mA TAMPAR RIUTNNEREZNEFE MBit BARE EBRERSND FUE MAREAS NA Mo of Ic DEREX r n CHINA ENERGY LABEL ERRAR ARAS RA BE RARE kWh 000 0 Fe xx SI B RER www energylabel gov cn RERE GB 28380P 2012 Note EH DORE MMRDA BATA RARES EUER Kms MAH RAH ES E EN SEEN EM N Z MES A E EA PA http www energylabel gov cn TF NEM 2 RENTALS Y ORARE MAILEN RAY R A HIRAI BD GRE FAL BE RADIAT HEA NM BEIFTNEXRREARERSND EHERKENERAZFT HEITI RESTA E SEB ATE MMAR ROA RRP HR BURA She Mi Ee RAK mT SBA RUTAS CBE DA WIR FEIERN FARR SE REA MA L ARMEN ER EE RAYI A HRMAP RARE MA Mo BRAM EW EZE BA Be nih A http www energylabel gov cn Copyright Lenovo 2013 2014 81 82
93. t captions to indicate that activity is happening on the computer As a result system alerts are noticeable even when they are not heard For example when you 14 ThinkCentre M32 User Guide select one object with your keyboard the object is highlighted When you move the pointer to one object with your mouse the introductory text of the object is displayed To use on screen notification open Control Panel click Ease of Access gt Ease of Access Center and then click Use text or visual alternatives for sounds Audio notification Audio notification helps visually impaired people or people with weak sight be aware of the status of their computer To use audio notification open Control Panel click Ease of Access gt Ease of Access Center gt Use the computer without a display and then select Turn on Audio Description Narrator Narrator is a screen reader that reads what is displayed on the screen aloud and describes events like error messages To open Narrator click the Start button Then type Narrator into the search field In the list of results click Narrator For more information about how to use and configure Narrator see the Windows Help and Support information system Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents For additional information about screen readers see the following e Using PDFs
94. tartup device E Selecting a temporary startup device Selecting or en the startup device sequence Enabling ErP LPS eornpliahes mode Exiting the Setup Utility program Chapter 7 Updating PERN programs Using system programs Updating flashing the BIOS from a idise 20 20 21 21 21 23 23 23 23 24 25 27 29 31 33 34 36 36 37 41 41 41 41 42 42 42 42 42 43 43 44 44 44 44 45 47 47 47 Updating eng the BIOS from your open system Recovering from a POST BIOS und te alle Chapter 8 Preventing problems Cleaning and maintenance Basics fe gd Cleaning your computer Good maintenance practices Moving your computer Chapter9 en en and diagnostics Basic troubleshooting Troubleshooting procedure Troubleshooting Audio problems Intermittent problems e Keyboard mouse or pointing device problems Ye ey er e i Monitor problems Ethernet problems Option problems Printer problems Serial connector problems Software problems USB problems Chapter 10 Getting information NAP and service Information resources Safety and Warranty Lenovo Web site Lenovo Support Web site Help and service Using the documentation End aiandi program E EE a ee By Calling for service Using other services l ThinkCentre M32 User Guide 48 48 49 49 49 49 50 51 53 53 54 54 55 56 56 57 59 60 61 62 62 63 65 65 65 65
95. ted If you need technical assistance see Chapter 10 Getting information help and service on page 65 Software problems Select your symptom from the following list e When using a sort feature dates do not sort in the correct order on page 62 e Software does not work as expected on page 62 When using a sort feature dates do not sort in the correct order Symptom When using a sort feature dates do not sort in the correct order Action Some software developed before the year 2000 used only the last two digits of a year to sort dates always assuming the first two digits were 19 Consequently these programs sort dates out of order Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Software does not work as expected Symptom Software does not work as expected Actions e Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software program refer to the help system for that program Help systems are typically accessible from a menu or button in the program and frequently from the F1 key e If you are having difficulty with the Windows operating system or one of its components refer to the Windows help system It is accessible from the Windows Start menu e To determine if problems are caused by newly installed
96. the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com recycling japan Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at http www lenovo com recycling japan Disposing of Lenovo computer components O Copyright Lenovo 2013 2014 75 Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while
97. the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos n o devem ser descartados em lixo comum mas enviados pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legislac o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situac o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan BE Fe Ut 58 Pl Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU 76 ThinkCentre M32 User
98. the memory module use a 2 GB or AGB DDR3 SODIMM To replace the memory module do the following 1 Turn off the computer and disconnect the ac power adapter and all cables from the computer 2 Remove the computer cover See Removing the computer cover on page 27 3 Locate the memory slot See Locating parts on the system board on page 8 4 Open the retaining clips and gently pull the memory module out of the memory slot Figure 17 Removing the memory module 5 Align the notch PJ on the new memory module with the key Elin the memory slot and then insert the new memory module into the slot at an angle of about 20 degrees Ensure that the new memory module is inserted firmly and then pivot the memory module downward until it snaps into position Notes e Carefully handle the memory module by its edges e Ensure that the memory module is secured in the slot and does not move easily Figure 18 Installing the memory module What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 37 32 ThinkCentre M32 User Guide Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page iii Your computer has a special type of memory that maintains the
99. tlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement BE III 0188 SEAT Dle V 8E BE AXHASDDIZA FE DONA ASE A 012 AS s os oH DE NAAM ASE gt MSUO 72 ThinkCentre M32 User Guide Japan VCCI Class B compliance statement CORBY I7ABEMBMRECI CORE RERHTEATDST EXAWELTUEIN LOKENTIAPTLEISIRFACERLTE MENS ZEBERBIERLITLENEURT FUR BLA CRES TIEL URW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase FADES 200 48 AT DAE S S SSR ETE SAREMA JISC 61000 3 2 Am Lenovo product service information for Taiwan BB Lenovo an ARS A FAME fay Bi FES BAAS A 1 a BRS BB 2S Bt rh A SETA A
100. ugh the BIOS of your computer to help deter unauthorized use of your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in For more information see Power On Password on page 42 e Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive For more information see Hard Disk Password on page 42 20 ThinkCentre M32 User Guide e Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password For more information see Administrator Password on page 42 You do not have to set any passwords to use your computer However using passwords improves computing security Windows passwords Depending on your version of the Windows operating system you can use passwords for a variety of features including controlling login access access
101. vo Customer Support Center See Chapter 10 Getting information help and service on page 65 for more information e f you are unable to run the diagnostic program contact the Lenovo Customer Support Center See Chapter 10 Getting information help and service on page 65 for more information e If the diagnostic program does not detect a hardware failure continue with the next step 7 Use an antivirus program to see if your computer has been infected by a virus If the program detects a virus remove the virus 8 If none of these actions solve the problem seek technical assistance See Chapter 10 Getting information help and service on page 65 for more information Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms If the symptom your computer s experiencing occurred immediately after you installed a new hardware option or new software do the following before referring to the troubleshooting information 1 Remove the new hardware option or software If you must remove the computer cover to remove a hardware option make sure you review and follow the electrical safety information provided with your computer For your safety do not operate the computer with the cover removed 54 ThinkCentre M32 User Guide 2 Run the diagnostic program to ensure your computer is operating correctly 3 Reinstall the new hardware option or software following the ma
102. warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Static electricity prevention Static electricity although harmless to you can seriousiy damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option Copyright Lenovo 2013 2014 iii or CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When th
103. with screen readers http www adobe com accessibility html promoid DJGVE e Using the JAWS screen reader http www freedomscientific com jaws hq asp e Using the NVDA screen reader http www nvaccess org Speech Recognition Speech Recognition enables you to control your computer by voice Using only your voice you can start programs open menus click objects on the screen dictate text into documents and write and send e mails Everything you do with the keyboard and mouse can be done with only your voice To open Speech Recognition click the Start button Then type Speech Recognition into the search field In the list of results click Speech Recognition For more information about how to use and configure Speech Recognition see the Windows Help and Support information system Customizable text size Depending on your preference you can change only the text size instead of changing the size of everything on the desktop To change the text size open Control Panel and click Appearances and Personalization gt Display Then go to Change only the text size and set a text size that meets your needs Chapter 3 You and your computer 15 Magnifier Your computer is equipped with the Microsoft Magnifier to help visually impaired people use the computer more comfortably Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the words and images better You can open Magnifier from
104. y hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys O Copyright Lenovo 2013 2014 49 3 Toremove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Optical mouse This section provides instructions on how to clean an optical mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer Ifthe pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position 5 Reconnect the mouse cable to the computer 6 Turn your computer back on Display screen Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically See Cleaning a flat panel monitor surface on page 50 or
105. ystems System Management SM Basic Input Output System BIOS and SM software The SM BIOS specification defines data structures and access methods in a BIOS that allows a user or an application to store and retrieve information specific about the computer in question Wake on LAN Wake on LAN is an Ethernet computer networking standard that enables a computer to be turned on or woken up by a network message The message is usually sent by a program running on another computer on the same local area network LAN Windows Management Instrumentation WMI Windows Management Instrumentation is a set of extensions to the Windows Driver Model It provides an operating system interface through which instrumented components provide information and notification Input Output I O features Four 9 pin serial connectors One DisplayPort connector One Ethernet connector One parallel connector One Personal System 2 PS 2 keyboard connector One PS 2 mouse connector One VGA monitor connector Six Universal Serial Bus USB 2 0 connectors four on the front panel and two on the rear panel Two audio connectors on the front panel microphone connector and headphone connector For more information see Locating connectors controls and indicators on the front of your computer on page 4 and Locating connectors on the rear of your computer on page 5 Expansion One SATA DOM card slot Power supply Your computer comes with a 6

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