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Godex RT700

1. CUTTER JACK T A Ma ooo LABEL DISPENSER JACK 43 5 Accessories Installing the Label Roll Module on the Printer 1 Pass the labels through the guides and the cutter Through the cutter 2 Close the top cover and printing mechanism To finish press the FEED button to set the label position 2 Close the top cover RELEASE CATCH Release catch for closing the printer cover Notice We advise against using inside wound label stock Labels should be at least 30 mm high When using the printer with the cutter you should set the stop position AE to 30 44 6 Maintenance and Adjustment 6 1 Cleaning the Print Head Dirt on the print head or ribbon or glue residue from the label stock may result in inadequate print quality The printer cover must therefore always be closed during printing Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Cleaning Steps Here is how you clean the print head 1 Turn off the printer 2 Open the printer cover 3 Remove the ribbon 4 Toremove any label residue or other dirt from the print head see red arrow please use a soft lint free cloth dipped in alcohol te ef CLOT ii N Ha p Vi RA To clean the print head a Notice The print head shou
2. WUT a j PLATEN PLATEN LOCKERS 1 Barcode Printer The Printing Mechanism RIBBON REWIND MECHANISM 0 OR YY we AIT L MEM MM id The cover for Ribbon rewind mechanism NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL RIBBON SUPPLY MECHANISM PRINT HEAD A Er Um Ll afffill UV PAPER PRESS BAR NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL 2 Printer Setup 2 1 Open the Printer Open the Printer Cover and the Printing Mechanism Place the printer on a flat surface Open the printer cover by pulling the cover release catches on both sides of the printer and lift the printer cover Pull the catches toward the direction COVER RELEASE CATCHES Pull the catches for opening the printer cover The printing mechanism is lifted up with the printer cover 2 Printer Setup 2 2 Loading the Ribbon A New Ribbon Module Installation A NEW RIBBON EMPTY RIBBON CORE RIBBON HUB 1 Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon 2 Insert the ribbon hub into empty ribbon core and new ribbon Wind the ribbon around the empty ribbon core for 2 to 3 circles Wind the ribbon around the core 3 Aribbon module is assembled as below A NEW RIBBON MODULE
3. RIBBON REWIND 2 Printer Setup Load the Ribbon on the Printer For Ribbon Supply Module Do RIBBON SUPPLY MECHANISM 1 ta re J ft A I S 3 N g ce Ve af i NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL Place the ribbon supply module into the printing mechanism Please the left hand side of ribbon hub first 1 Make sure the holder of ribbon hub is inserted into the notch Then place the right hand side of ribbon hub lo 2 O 1 amp ta A i g 6 RIBBON SUPPLY a a MODULE Place a G 4 il HOLDER a j NOTCH OF RIBBON SUPPLY WHEEL HOLDER NOTCH 2 Printer Setup 2 Unlock the release catch to close the printer cover Push the release catch forward to unlock it The ribbon supply module loading is completed O 1 y ta 2 1 Close the printer cover RELEASE CATCH Release catch for closing the printer cover Load the Ribbon on the Printer For Ribbon Rewind Module RIBBON REWIND MECHANI
4. 1 5V max 500mA RXD 2 2 TXD TXD 3 3 RXD DTR 4 4 N C GND 5 5 GND DSR 6 6 RTS RIS 7 7 Cis CTs 8 8 RTS RI 9 7 N C Computer Printer Notice The total current to the serial port may not exceed 500mA Appendix
5. 70 Kol els Label Design Software Notice Ifthe Super Wizard program did not run automatically you can either turn on the Auto run setting for your CD DVD driver or double click the icon of CD DVD driver to run the program 16 2 Printer Setup 4 As the printer driver and GoLabel are installing a screen will disolay a progress bar GoDEX Installing the GoLabel Software may take a few minutes Barcodes Made Easy All steel rugged industrial design GEPL and GZPL included 5 Once the installation is complete you can start to make and print labels with GoLabel or through the printer driver GoDEX START GOLABEL DESIGN SOFTWARE NOW EXIT TO MY DESKTOP 6 As the optional steps you can also print a test label or register your printer during the Standard Installation procedure GoDEX Please register your Gode GoDEX You have successfully installed Seagull Scientific Windows d What you get when you register NAME yf Fast easy processing of any warranty ssu f COMPANY y Free updates of Qlabel design software PHONE NUMBER EMAIL MUON WN UNM NA IKN DAN Your Godex printer is now ready to use COUNTRY SKIP REGISTRATION BACK Notice If you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on Welcome Screen to access the files 17 2 Printer Setup I
6. RT7OO RT730 BARCODE PRINTER USER MANUAL User Manual RT700 series Version Rev 1 4 Issue Date 2013 10 03 P N 920 01471 1 00 RT700 RT730 USER MANUAL CONTENTS 2 1 2a 2 3 2 4 20 3 1 oy oS 4 1 4 2 5 1 OZ 5 3 6 1 6 2 Barcode Printer Box Content Getting to Know Your Printer Printer Setup Open the Printer Loading the Ribbon Loading the Label Roll Module Connecting the Printer to the Host Computer Installing Printer Driver and GoLabel with Super Wizard CD Printer Setting and Control Operation Panel Label Calibration and Self Test Error Alerts NetSetting for Ethernet Installing the NetSetting Software The Interface of NetSetting Accessories Preparation Steps Installing the Label Dispenser Installing the Cutter Maintenance and Adjustment Cleaning the Print Head Troubleshooting Appendix Product Specifications Interface Contents 001 001 002 006 006 007 012 014 016 021 021 022 024 025 025 026 033 033 035 041 045 045 046 RT7O00iI RT730i USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency e
7. connection cable through the slot of the printer SLOT a a Notice A label liner thickness of 0 006 mm 10 and a weight of 65 g m 6 are recommended The label dispenser will take labels up to a max width of 118 mm When using the label dispenser set the stop position printer command E to 13 J9 5 Accessories 2 Place label dispenser to align both holes of screw and then tighten the screws 2 Tighten the screw 2 an 1 Open the cover L I oe 3 o o o p o Le o o 5 z a p Guy e CLIP 4 Close the printer cover and printing mechanism Then to turn the printer upside down 2 L Close the printer cover J tg SiLS VEG O Cae a O o Car a od RELEASE CATCH Release catch for closing the printer cover 36 5 Accessories 5 Open the cover on the bottom of printer COVER OF THE MODULE CONNECTION JACKS gogogo gogoo 6 Plug the connector fo the label dispenser to the jack JACK CONNECTOR OF THE CONNECTION CABLE pogo OQ i googol S gogoo on gee A Z f COVER OF THE MODU
8. CATIONS Model RT700 RT730 Print Method Thermal Transfer Direct Thermal Resolution 203 dpi 8 dots mm 300 dpi 12 dots mm Print Speed 5 IPS 127 mm s 4 IPS 102 mm s Print Width 4 25 108 mm 4 16 105 7 mm Print Length Min 0 16 4 mm Max 68 1727 mm Min 0 16 4 mm Max 30 762 mm Processor 32 bit RISC CPU Memory Flash 8 MB Flash 4 MB for user storage SDRAM 16 MB SDRAM s Adjustable reflective sensor full range ensor Type of Fixed transmissive sensor central aligned Types Continuous form gap labels black mark sensing and punched hole label length set by auto sensing or programming Media Width Min 1 25 4 mm Max 4 64 118 mm Thickness Min 0 003 0 06 mm Max 0 01 0 2 mm Label Roll Diameter Max 5 127 mm Core Diameter 1 25 4 mm 1 5 38 1 mm Types Wax wax resin resin Length 981 300 m Ribbon Width Min 1 18 30 mm Max 4 33 110 mm Ribbon Roll Diameter Max 2 67 68 mm Core Diameter 1 25 4 mm Printer Language Label Design Software Software Driver EZPL GEPL GZPL auto switch GoLabel for EZPL only Windows 2000 XP Vista 7 Windows Server 2003 amp 2008 DLL Windows 2000 XP and Vista Resident Fonts Bitmap Fonts 6 8 10 12 14 18 24 30 16X26 and OCR A amp B Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitma
9. D 8D 22 192 168 102 29 Miscellaneous Information NetSetting V1 04 Build Date 2013 07 23 18 57 38 Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment Once a connected Godex printer is detected it will be listed on the start page Bg B E Netsetting Language IP Setting Printer Name Length 1 16 Port No InputPass Please Input Password Digit Allowed Only EE OK IP Address Subnet Mask There are six tabs on the top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages Notice The default password is 1111 you can change the password later from the IP Setting tab 26 4 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name Port number Gateway setting and the password for configuring the printer You can also set the printer s IP address ether by DHCP or by Static IP a 4 a GoDEX N p IF Setting ha E e Printer Name Godex Length 1 16 Port No 9100 Default Gateway 192 168 0 254 1 Password 1111 Length 1 4 Get IP From DHCP Server e Static IP IP Address 192 168 102 55 Subnet Mask 255 255 255 0 I Set Refresh You can press Set button to apply the settings and ReGet button to refre
10. ION BUTTON Calibration button can be used to find correct printing position or eliminate the Media Error problem Zo 3 Printer Setting and Control 3 3 Error Alerts In the event of a problem that prevents normal functioning of the printer you will see an error message on LED indicators and hear some beep signals Please refer to below table for the error alerts Error Light POWER LED STATUS LED Colour OPERATION Red Q Flashing Frequency e Flashing Light On LED Indicator POWER STATUS LED LED Type Beeps Description Solution Q Print Head Error 2x 4 beeps The printing mechanism is not Open the print mechanism and correctly closed close it again A uly Once the print head has cooled Print Head Error None High temperature at the print head down the printer switches to TINS AS standby mode No ribbon is installed and the printer Make sure that the printer is set to displays an error direct thermal printing mode Q Media Error 2 x 3 beeps The ribbon is finished or the label i l Replace the ribbon roll supply hub is not moving Make sure that the label sensor is l positioned correctly If the sensor still NO POPENIT tare does not detect the paper run the auto detection function again Paper is finished Replace the label roll Q Media Error 2x 2 beeps Possible reasons the print medium has become trapped around the an
11. LE CONNECTION JACKS Notice The printer must be switched off when plugging the connector or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the Upper jack for the cutter a i lt 9 H e CUTTER JACK E Q 5 m r LABEL DISPENSER JACK Sx 37 5 Accessories Loading Label Roll with the Label Dispenser Module 1 Remove the first label from the label stock LABEL STOCK G nN LABEL LINER Tear a label F THE FIRST LABEL 2 Feed the Label stock through the label guides And pull the label liner through the platen and the steel of the label dispenser Through the platen and the steel ke IR N Y XR few STEEL LABEL LINER PLATEN Notice Labels should be at least 25 mm high 38 5 Accessories 3 The feeding path of label and liner should be as shown in below graphic LABEL LABEL LINER PLATEN LABEL STOCK ROLLER 4 Close the label dispenser and printer cover The installation is completed now Close the cover 37 5 Accessories 5 Press the FEED button to feed the label The label will b
12. SM The cover for Ribbon rewind mechanism NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL 2 Printer Setup l 2 Open the cover of ribbon rewind mechanism Open the cover Place the ribbon rewind module into the ribbon rewind mechanism Please the left hand side of ribbon hub first Make sure the holder of ribbon hub is inserted into the notch Then place the right hand side of ribbon hub ra ye SU a I A E i amp 0 oe Left side E z a n S 0 Place Place Pa e fo HOLDER NOTCH OF RIBBON REWIND WHEEL SS Ja RIBBON REWIND MODULE Right side an HOLDER NOTCH L 2 Printer Setup 3 Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles Rotate backward n Ka a a a E p Pe Foa RIBBON REWIND WHEEL ae 4 Close the cover of ribbon rewind mechanism The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly Close the cover 2 Printer Setup 2 3 Loading the Label Roll Module Loading the Label Stock on the Printer LABEL GUIDE PLA
13. TE Set of 2 LABEL SUPPLY HUB Set of 2 LABEL SUPPLY MODULE LABEL STOCK LABEL GUIDE Set of 2 RELEASE CATCH Release catch for opening the label supply hub l Pull to o LABEL GUIDE PLATE Set of 2 A is I ee RELEASE CATCH a T Eas Release catch for opening the label supply hub S m4 7 A E ZL ASPA paar Z A 5 f TN ll OO hn pe 2 Place the label stock on label supply hubs Make sure the label stock is aligned to both hubs Adjust the label guide plates to fix the label width Remember to push the release catch when moving the label guide plates Zr hy f Close the plates aR hl i D J Aa A WZ 12 2 Printer Setup 3 Feed the Label through the label guides The label guides will help to prevent the label swaying LABEL GUIDE Set of 2 4 Unlock the release catch to close the printer cover 2 Close the printer cover RELEASE CATCH Release catch for closing the printer cover 5 Press the FEED key and make sure the label is fed smoothly The label loading is completed now ie ee Notice Please keeps the rack gear clean to ensure the smoothness of label holder 13 2 Printer Setup 2 4 Connecting the Printer to the Host Computer 1 Please make sure tha
14. The printer is on Ready to print status now When printer is turned on keep pressing the POWER button until the LED indicator lights off will turn the printer off FEED Button When you press the FEED button the printer moves the label to the defined stop position If you are using continuous labels pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only one label If the label does not stop at the correct position you need to run the auto detection function on the label stock please see Section 3 2 Label Calibration and Self Test LED Indicators LED Indicator Status Description Green Standby The printer is ready for operation Red Erai The printer has detected an error See Section 3 3 Error Alerts Zz 3 Printer Setting and Control 3 2 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height That means the host computer does not need to transmit the label height to the printer Self Test Self test function lets you check whether the printer is functioning normally Here is how you run the label size calibration and self test 1 Check that the label stock is loaded correctly 2 Turn off the printer 3 Turn the printer on again keeping the FEED button pressed When the LED starts to flash red release the FEED button The printer will now measure th
15. ase read the following instructions carefully 1 Keep the equipment away from humidity 2 Before you connect the equipment to the power outlet please check the voltage of the power source 3 Make sure the printer is off before plugging the power connector into the power jack 4 tisrecommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage 5 Be careful not to get liquid on the equipment to avoid electrical shock 6 For safety and warranty reasons ONLY qualified service personnel should open the equipment 7 Do not repair or adjust energized equipment Under any circumstances Caution Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Only use with designated power supply adapter model Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Specifications are subject to change without notice Safety instructions 1 Barcode Printer 1 1 Box Content Please check that all of the following items are included with your printer RTZOO RT730 Barcode Printer o Label Stock e USB Cable e RT700 RT730 Quick Guide 70 8700 SeNe Ribbon Module Pow
16. ctions on the screen The Setup Wizard guides you through the installation procedure 4 Specify the Installation Folder ii NetSetting Select Installation Folder _ NetSetting The installer will install NetSetting to the following folder To install in this folder click Nest To install to a different folder enter it below or click Browse Folder C Program Files Godex NetSetting Install Net Setting for yourself or for anyone who uses this computer O Everyone Just me 5 Click Next to start the installation 6 Once the installation is completed you will see the NetSetting icon on your desktop a z Ed Netsettnig Zo 4 NetSetting for Ethernet 4 2 The Interface of NetSetting Click the NetSetting icon to start the program you will see the start page as below The start page will display the basic information of connected printer and your PC ee E GoDEX 4 Search GoDEX Network Printer P e e e S Please Select The Printer You Want To Connect O Alias Name Serial No Mac Address IP Address amy Printer e P 58_123456 P 58_123456 00 1D 9A 00 0E 19 192 168 102 70 j Graphic Products Fal 000000 00 1D 9A 00 00 07 192 168 102 86 i TOM 000000 00 1D 9A 00 0C 16 192 168 102 31 Aa User MarkHuang C8 60 00 8D 8D 9F 192 168 102 20 TomLin 48 5B 39 F2 A6 94 192 168 102 237 WENDYOUYANG 00 24 8C DA 5D 68 192 168 0 102 BettyTsou C8 60 00 8
17. e label stock and store the label height 4 Once the printer has successfully measured the label stock it will print a self test label The contents of a self test printout are listed below RT700 GX XXX USB S N 12345678 Serial port 96 N 8 MAC Adadr xx Xx XX XX XX XX DHCP Enable IP XXX XXX XXX XXX Model amp Version USB ID setting Serial port setting MAC address of Ethernet port IP protocol setting IP address of Ethernet port Gateway setting Gateway XXX XXX XXX XXX Sub Mask XxXX XXX XXX XXX HHHHHHHHEHEHHHHHHERERRHHHEEHRRE EEE 1 DRAM installed Image buffer size 1500 KB 0000 FORM S IN MEMORY 0000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 000 TTF S IN MEMORY 4073 KB FREE MEMORY AS4 AH8 AROOO R200 AW102 AQI100 3 AE18 Option ADO AOO AAD Reflective AD 1 96 2 84 2 49 0 88_23 Code Page 850 Netmask setting Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Form length Stop position Cutter Label Disoenser Mode Sensor Setting Code Page ZZ 3 Printer Setting and Control Label Calibration Button Keep pressing calibration button for 1 second the printer can immediately run the label size calibration CALIBRAT
18. e peeled from the liner while it passes through the label dispenser ee Gr l LABEL E LEZIJ W X LABEL LINER Notice There is a paper sensor on the Label Dispenser module It will stop the printing if it is covered by label Remove the last printed label and the printer will Then Continue to print next label 40 5 Accessories 5 3 Installing the Cutter The Overview of the Cutter T CONNECTION CABLE OF CUTTER FEED OUT SLOT COVER Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the cutter Installing the Cutter 1 Pass the connection cable through the slot of the printer SLOT Notice Remember to switch off the printer before installing the cutter Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning The cutter has a blade life of 400 000 cuts when using paper liner which is 250um thick and 3 inches wide You can cut paper with a max width of 118mm With the cutter installed set the stop position in Qlabel to 30 and the E value to 30 Al 5 Accessories 2 Place the cutter to align both holes of screw and then tighten the screws LLL l v Tighten t
19. er Adapter Empty Ribbon Core Power Cord CD Including GoLabel software and RT700 RT730 User manual Ribbon Hubs Set of 2 1 Barcode Printer 1 2 Getting to Know Your Printer Device Overview Front View PRINTER COVER LED INDICATOR OPERATION PANEL FEED BUTTON POWER BUTTON FRONT COVER COVER RELEASE CATCHES Pull catches for opening the printer cover o Rear View FAN FOLD LABEL INSERT Feed slot for continuous labels ETHERNET PORT CALIBRATION BUTTON SERIAL PORT USB PORT POWER JACK 1 Barcode Printer e Bottom View COVER OF THE MODULE CONNECTION JACKS Notice Cut outs are not intended for wall mount use 1 Barcode Printer The Internal View of Printer LABEL GUIDE PLATE Set of 2 LABEL SUPPLY HUB Set of 2 LABEL SUPPLY MODULE LABEL GUIDE Setof 2 RELEASE CATCH Release catch for opening RELEASE CATCH the label supply hub Release catch for closing the printer cover LABEL SENSOR LABEL SENSOR GUIDE TRACK
20. er oer eer ae rubber roll the sensor cannot i detect a gap or black mark between the labels there is no paper Please reset the sensor The memory is full The printer prints Delete unnecessary data or install the message File System full additional memory Unable to find file The printer prints os Mee e oun RCI ea ou ihe files Then check whether the files the message File Name Not Q File Error 2 x 2 beeps Found exist and whether the names are correct A file of the same name already exists The printer prints the message Duplicate Name 24 Change the name of the file and try Storing it again 4 NetSetting for Ethernet 4 1 Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port It is available on product CD or can be downloaded from official website To install the NetSetting please follow below steps 1 Insert the product CD in the CD DVD drive of the host computer and open the Ethernet folder on the CD 2 Select the icon for the NetSetting installation file and click it to start the installation Ethernet i File Edit View Favorites Tools Help Q Back wi x ES G po Search ey Folders i Address D Download Drivers Ethernet File and Folder Tasks Other Places amp Drivers My Documents ig My Computer My Network Places Details 3 Follow the instru
21. h printer driver to use Specify the model of your printer Printer Model Godex RT700i Source Seaqull Version 18 2 Printer Setup 4 Specify the port used to connect the printer to the host computer Seagull Driver Wizard Specify Port 4 port is used to connect a printer to the computer Specify the port that you are using If you are connecting using TCP IP or another port type not listed below create a new port Port Type COMI Serial Port 9600 8N1 FILE Local Port USBOO1 Virtual printer port for USB USBOOZ Virtual printer port For USB IP_192 168 1 7 Standard TCP IP Port 192 168 1 7 LPR Create Port Configure Port 5 Enter a printer name and assign the appropriate rights Seagull Driver Wizard Specify Printer Name Names are used to identify the printer on this computer and on the network Enter a name for this printer Printer name Godex RT700i C Use this printer as the default printer Specify whether or not you want to share this printer with other network users When sharing you must provide a share name Do not share this printer Share name Godex RT700i 6 Once the installation is complete a summary of the printer settings is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation Seag
22. he screw 3 Place the platen back to the printer and lock the clips 4 Close the printer cover and printing mechanism Then to turn the printer upside down i Y Ra ad WAN 4j i SJ D 2 M Close the printer cover ERM LR Se 7 INO K ASA d a oan ate 2N wa RELEASE CATCH LY 7 m2 5 y xm J Sy ELT yf Release catch for closing i 4 the printer cover 42 29 5 Accessories 5 Open the cover on the bottom of printer COVER OF THE MODULE CONNECTION JACKS TUILL goni tn OPEN the Cover goooocoondtn S lj 6 Plug the connector for the cutter to the jack JACK CONNECTOR OF THE CONNECTION CABLE 7 Close the cover of the module connection jacks COVER OF THE MODULE CONNECTION JACKS ggn 00 00000 poponnune l N qgn000stt Close the cover gd I S O pggooou0oe Pe Notice The printer must be switched off or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the Upper jack for the cutter LUE ig ggluuure J oa
23. ld be cleaned once a week Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the print head 45 6 Maintenance and Adjustment 6 2 Troubleshooting Problem The printer is switched on but the LED does not light up The LED lights up red and printing is interrupted The label stock passes through the printer but no image is printed The label stock jams during printing There is no printed image on some parts of the label There is no printed image on part of the label or the image is blurred The printed image is positioned incorrectly A label is missed out during printing The printed image is blurred The cutter does not cut off the labels in a straight line The cutter does not cut off the labels completely When using the cutter the labels are not fed through or cut off incorrectly The label dispenser is not functioning normally Notice Solution Check the power supply Please see the Section 2 4 Check the software settings driver settings or command codes Look for the error alert in the table in Section 3 5 Error Alerts Check whether the print mechanism is closed correctly Please see the Section 3 5 Please make sure that the label stock is loaded the right way up and that it is suitable material Choose the correct printer driver Choose the correct label stock and a suitable printing mode Clear the paper jam Remove a
24. n you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both es amp T UOLEXN Netsetting eF Alert Message Setting e Es eo 2 e E S Description Faper or Ribbon Empty Faper Jam Ribbon Out Printhead Up Open Rewinder Full File System Full File Not Found Duplicated Name Syntax Unknown Cutter Jammed or Not Installed TPH Over Heat Refresh You can press Set button to apply the settings and ReGet button to refresh the setting values Z7 4 NetSetting for Ethernet Printer Configuration Set or change the configurations of connected printer Most of key settings for the printer operation can be done by this setting page Se Ex etSetting SS Printer Configuration GoDEX e A Printer Setup Frinter Model Tear off Position Speed Darkness RT700 12 B l2 gt 12 Dispenser Applicator Labels per Cut Printing Mode 0 None 0 g Thermal Transfer Seral Port Setting Miscellaneous Baud Rate LCD Language Sensing Mode 4800 7 Traditonal Chinese 0 Reflective Ela Keyboard Country Code Pre Printing Z us OFF Data Bits p A Code Page Top Of Form Code Page 850 H ON Stop Bits 1 Buzzer ON set Refresh You can press Set button to apply the settings and ReGet button to refresh the setting value
25. nergy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN55022 2010 Class A EN61000 3 2 2006 A 1 2009 A2 2009 EN 61000 3 3 2008 and EN55024 2010 IEC 61000 4 2 2008 series The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits RT7O0i SERIES TO WHICH THIS DECLARATION RELATES IS INCONFORMITY WITH THE FOLLOWING STANDARDS IEC 60950 1 2005 2nd Edition Am 1 2009 CB9254 2008 Class A GB17625 1 2003 GB4943 1 2011 EN55022 2010 Class A EN61000 3 2 2006 A 1 2009 A2 2009 EN 61000 3 3 2008 and EN55024 2010 IEC 61000 4 2 2008 series UL 60950 1 2nd Edition 2011 12 19 CSA C22 2 No 60950 1 07 2nd Edition 2011 12 CFR 47 Part 15 WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WbAClass Aan ERIM Ane MATH EAMA R ORR BAP WATKAT AY fe hth Declaration RT700 RT730 USER MANUAL SAFETY INSTRUCTIONS Ple
26. nstalling Printer Driver Directly from CD Folder 1 Insert the product CD in the CD DVD drive of the host computer and open the Seagull Drivers folder on the CD Select the icon for the driver file and click it to start the installation f Seagull Driver Bile Help O amp 4 GO f e i Back f Up Copy Paste Search Folders Edit Yiew Favorites Tools i Address D Download DriversSeagul Digs I E a Yiew Favorites Tools Help File and Folder Tasks X a N j EI Make a new folder K ba P oi 4 Publsh this folder to the Back Fi j Up Cut Copy Pasti Wel E Share this folder ddress B D Download DriversSeagull Driver Other Places lt DATA D My Documents Shared Documents File and Folder Tasks R o Make a new folder Publish this folder to the Web i Share this folder iQ My Computer My Network Places Details Godex_diiver exe 2 Follow the instructions on the screen The Driver Wizard guides you through the installation procedure Select Install printer drivers Seagull Driver Wizard Welcome to the Seagull Driver Wizard This wizard helps you install and remove printer drivers What would you like to do Upgrade printer drivers O Remove printer drivers 3 Specify your printer model Seagull Driver Wizard Specify Printer Model The manufacturer and model determine whic
27. ny label material left on the thermal print head and clean the print head using a soft lint free cloth dipped in alcohol Please see the Section 6 1 Check whether any label material or ribbon is stuck to the thermal print head Check for errors in the application software Check whether the starting position has been set incorrectly Check the ribbon for wrinkles Check the thermal print head for dust or other dirt Use the internal T command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium Check whether there is paper or dust covering the sensor Check whether the label stock is suitable Contact your supplier Check the paper guide settings Check the label height setting Check whether there is dust covering the sensor Run the auto detection function Please see the Section 3 4 Check the darkness setting Check the thermal print head for dust or dirt Please see the Section 6 1 Check whether the label stock is positioned straight Check whether the label is more than 0 2 mm thick Check whether the cutter has been correctly installed Check whether the paper guides are functioning correctly Check whether there is dust on the label dispenser Check whether the label stock is positioned correctly If any problems occur that are not described here please contact your dealer 46 RT700 RT730 USER MANUAL APPENDIX PRODUCT SPECIFI
28. p fonts 8 times expandable in horizontal and vertical directions Scalable Fonts Bitmap Fonts Download Fonts Asian Fonts 90 180 270 rotatable Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Asian fonts 90 180 270 rotatable and 8 times expandable in horizontal and vertical directions Scalable Fonts Scalable fonts 90 180 270 rotatable 1 D Bar codes Barcodes Code 39 Code 93 EAN 8 13 add on 2 amp 5 UPC A E add on 2 amp 5 1 2 of 5 amp 2 of 5 with Shipping Bearer Bars Codabar Code 128 subset A B C EAN 128 RPS 128 UCC 128 UCC EAN 128 K Mart Random Weight Post NET ITF 14 China Postal Code HIBC MSI Plessey Telepen FIM and GS1 DataBar 2 D Bar codes PDF417 Datamatrix code MaxiCode QR code Micro PDF417 Micro QR code and Aztec code CODEPAGE 437 850 851 852 855 857 860 861 862 863 865 866 869 and 737 Code Pages WINDOWS 1250 1251 1252 1253 1254 1255 and 1257 Unicode UTF8 UTF16 Graphics Resident graphic file types are BMP and PCX other graphic formats are downloadable from the software USB 2 0 USB 2 0 USB 2 0 USB 2 0 Interfaces Serial port RS 232 DB 9 Serial port RS 232 DB 9 Serial port RS 232 DB 9 Serial port RS 232 DB 9 Ethernet 10 100 Mbps Parallel port Ethernet 10 100 Mbps Parallel port Control Panel Real Time Clock Two dual color LEDs Ready amp Sta
29. rinter Remember to switch off the printer before installing any module 2 Open the printer cover and the printing mechanism Open the printer cover by pulling the release catches on both sides of the printer and lift the cover Please see the Section 2 1 for further information about Open the Printer The printing mechanism is lifted up with the printer cover 3 Remove the front cover Please pull upward to remove the front cover lt lt Pull upwar KOS 4 Se oF 9 So o AA FRONT COVER 33 5 Accessories 4 Remove the platen Lift up the release clips on both sides of the platen to release and pull upward the platen Release the clip CLIP PLATEN MODULE D gt WAS ini r N bs E 5 Ribbon loading Please see the Section 2 2 for further information about Loading the Ribbon 6 Label loading Please see the Section 2 3 for further information about Loading the Label Roll Module 34 5 Accessories 5 2 Installing the Label Dispenser The Overview of the Label Dispenser PAPER SENSOR PAPER FEED ROLLER eT 4 T 1 CONNECTION CABLE OF LABEL DISPENSER COVER Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the label dispenser Installing the Label Dispenser 1 Pass the
30. s 30 4 NetSetting for Ethernet User Command The User Command tab provides a communication interface for operator to control the printer Inout printer commands in Inout Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window S i P GoDEX 4 Terminal Input Command Send Command Output Message Clear Data You can press Send Command button to send printer commands via Ethernet port and control the printer remotely 4 NetSetting for Ethernet Firmware Download On Firmware Download tab the current version of printer firmware will be showed on the screen If you need to Update the printer firmware just soecify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely ee Dg S b WOMEX N Firmware Upgrade _ Firmware Upgrade ___________ Please Select Firmware File Browse Start Download Firmware Recover To Factory Settings In addition to the firmware update you can press Recover To Factory Settings button to restore the printer configurations back to factory default oz 5 Accessories 5 1 Preparation Steps Before installing the optional modules please make some preparations as follows 1 Turn off the p
31. sh the setting values Notice To fully benefit from the NetSetting software you should be familiar with basic networking principles Please contact your network administrator for related network setting information ar 4 NetSetting for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab pr r ra SS S b GoDEX 4 ais Alert Mail Setting ajer e amp S Enable SMTP Alert Message Notification Login Account default Length 1 64 Login Password 7S Length 1 16 Server IP Address 192 165 0 1 Li KOOLE Mail Subject Barcode printer message Length 1 60 Mail From Address default default com Length 1 32 Mail To Address defaulti idetault com Length 1 32 Duration Cycle 1 Tog 468 Hours Event Counter 5 E 4 100 Enable SNMP Alert Message Notification SNMP Community Public Length 1 16 SNMP Trap Community Public Length 1 16 Trap IF Address 192 168 0 1 I XK XKKXKK_XXX Set Refresh You can press Set button to apply the settings and ReGet button to refresh the setting values 28 4 NetSetting for Ethernet Alert Message Setting For the alert message notification functio
32. t the printer is switched off 2 Connect the power cord to the AC adapter POWER CORD AC ADAPTER Connect the jack of the Power adapter to the printer and connect the plug of the power adapter to the socket of the wall RT700 RT730 BARCODE PRINTER SS POWER ADAPTER THE WALL SOCKET 7 2 Printer Setup 3 Connect the USB serial cable to the printer and host computer RT700 RT730 BARCODE PRINTER USB CABLE SOCKET 4 Pressing the power button The power LED indicator should now lights up Pressing the power button POWER LED INDICATOR OPERATION PANEL lt p e sS 2 Printer Setup 2 5 Installing Printer Driver and GoLabel with Super Wizard CD 1 Insert the Super Wizard CD in the CD DVD drive of the host computer and the program should pop up automatically You will see the Welcome screen first On the Welcome screen Choose Standard Installation GoDEX Welcome to Godex ano tl a high quality Godex Printe 2 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on Make sure that is done and then click Next GoDEX Connect your printer to you 3 The next screen you will see is Install the GoLabel Software and Windows driver Click Next to continue GoDEX Click next to Install the GoLabe Scientific Windows driver
33. tus Calibration button Control key FEED Power on off button Standard Power Auto Switching 100 240V AC 50 60Hz Operation Temperature Environment Storage Temperature 41 F to 104 F 5 C to 40 C 4 F to 122 F 20 C to 50 C ei Operation 30 85 non condensing Humidity Storage 10 90 non condensing Agency Approvals CE EMC FCC Class A CB CCC cUL Length 11 0 280 mm Dimension Height 7 3 186 mm Width 8 3 210 mm Weight 6 lbs 2 72 Kg excluding consumables Guillotine Cutter Options Label Dispenser Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners External label roll holder for 10 250 mm O D label rolls External label rewinder Minimum print height and maximum print soeed specification compliance can be dependent on non standard material variables such as label type thickness spacing liner construction etc Godex is pleased to test non standard materials for minimum print height and maximum print soeed capability Appendix RT700 RT730 USER MANUAL APPENDIX INTERFACE Pinout Description e USB Connector Type TypeB Pin NO 2 3 4 Function VBUS D D GND Serial Port Default settings Baud rate 9600 no parity 8 data bits 1 stop bit XON XOFF protocol and RTS CTS RS232 Housing 9 pin to 9 pin DBY Socket DBY Plug
34. ull Driver Wizard Completing the Seagull Driver Wizard 4 new printer will be installed using the following settings Name Godex RT700i Share name lt Not Shared gt Port USBOO1 Default No Manufacturer Godex Model Godex RT700 Version To begin the driver installation process click Finish 19 2 Printer Setup 7 Once the driver installation is complete the new printer should appear in the Printers and Faxes folder amp Printers and Faxes i File Edit View Favorites Tools Q 0 B Back Forward Up Help X amp 2 Cut Copy Paste Search Folders o a S Godex RT700i ad e a nm A es WO a Delete Undo Views Favorites Tools Help O 8i B 2 orward Up Cut Copy Paste Search F S Godex RT700i Address ay Printers and Faxes Printer Tasks E Add a printer amp Set up Faxing See Also 2 Troubleshoot printing Get help with printing Other Places rinters and Faxes GP Control Panel 3 Scanners and Cameras H My Documents A My Pictures My Computer winter axing Details 20 3 Printer Setting and Control 3 1 Operation Panel Operation Panel Introduction POWER LED STATUS LED OPERATION PANEL FEED BUTTON POWER BUTTON POWER Button Press the POWER button and the LED indicator lights up green

Godex RT700

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