DELL Vostro 470
Contents
1. 11 Installing The Expansion Cardiaca 12 5 Removing The Optical Disk 13 Installing The Optical Disk Drive sees ener enne tentent nnne ten tnnt tnter tinere en 14 6 Removing The Hard Disk 15 Installing The Hard Disk DFIVO s essct rto nte cidcid 16 7 Removing The Memory Card 19 Installing The Memory Card Reader esses enne tentent tnit rene 20 8 Removing The Rear System 21 Installing The Rear System 22 9 Removing The Coin Cell Battery eese nee rentre tanta tnn tnn tn tnntasanss 23 Installing The Coin Gell Battery etd ote te oerte bet erepto Ri eje ste dente te bert Re erga 23 T0 Removing The Heat anna ri a 25 Installing The Heat Sink rrt rete tet ai 26 H Removing The rl uhren 27 Installing TheiProcessor 2 2 2 Ra RL 27 12 Removing The Power Supply Uniit ccsssssssssssssssssssssssessssesssessssessessssssssssessesasseeassees 29 Ins2. 51 MEL 53 Ln 53 iia 53 2D Diagnostic Error MessagBS na 55 Di gnostic Beep Cod68s ode dh eie ad cre De 56 System IEEE RR dd did AA dida 56 21 5 59 2 Dell Ara ae O 63 Contacting Dell ia rebate o ede eie iia 63 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have read the safety information that shipped with your computer component be replaced or if purchased separately installed by performing the removal procedure in reverse order DA WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instru
3. 14 F to 113 F 20 to 80 noncondensing 0 25 Grms 2 20 Grms 40 G for 2 ms with a change in velocity of 20 inches s 51 cm s 50 G for 26 ms with a change in velocity of 320 inches s 813 cm s 15 20 m to 3048 m 50 ft to 10 000 ft 15 20 m to 10 668 m 50 ft to 35 000 ft G2 or lower as defined by ISA S71 04 1985 22 Contacting Dell Contacting Dell u NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com Select your support category If you are not a U S customer select your country code atthe bottom of the support dell com page or select All to see more choices 4 Select the appropriate service or support link based on your need 63
4. Figure 16 5 Remove the screws that secure the memory card reader to the drive cage Figure 17 6 Slide the multimedia card reader out through the front of the computer Figure 18 Installing The Memory Card Reader 1 Slide the memory card reader in through the front of the computer 2 Replace and tighten the screws that secure the multimedia card reader to the drive cage Route the memory card reader cable through the retention clip Connect the memory card reader cable to the system board connector Install the cover gm w Follow the procedures in After Working Inside Your Computer 20 Removing The Rear System Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove cover 3 Disconnect the fan cable from the system board A 2 EU m V Figure 19 4 Remove the screws that secure the fan to the chassis and lift the fan out of the computer Figure 20 21 Installing The Rear System Fan Place the fan towards the center ofthe computer into the chassis While holding the chassis fan in place replace the screws that secure the fan to the chassis Reconnect the fan cable to the system board Install the cover Po gt Follow the procedures in After Working Inside Your Computer 22 Removing The Coin Cell Battery Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the expansion card Press the rel
5. y 2 Figure 4 Installing The Memory Align the notch on the memory card with the tab in the system board connector Insertthe memory module into the memory socket Press down on the memory module until the securing clips secure the memory in place Install the cover oP gt Follow the procedures in After Working Inside Your Computer Removing The Expansion Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press down on the blue retainer tab in an outward direction and push the retention panel downwards Figure 5 4 Press down the latch and pull the expansion card away from the computer Figure 6 11 Installing The Expansion Card 1 Push the expansion card into the card slot and secure the latch 2 Install the expansion card retainer module to the chassis 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing The Optical Disk Drive 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect the power cable and the data cable from the back of the optical drive Figure 7 Remove the screws that secure the optical drive to the drive cage Figure 8 Slide outthe optical drive through the front ofthe computer Figure 9 Installing The Optical Disk Drive Slide the optical drive in through the front of the computer Replace
6. DMA IMR Timer Error Time Of Day Clock test failure Gate A20 failure Super 1 0 chip failure Keyboard controller test failure System board failure RAM Read Write failure Memory failure Real time clock power fail CMOS battery failure Video BIOS test failure Video card failure Processor failure Processor failure System Messages If your computer has an issue or error it may display a System Message that will help you identify the cause and action needed to resolve the issue u NOTE If the message received is not listed in the following examples see the documentation for either the operating system or the program that was running when the message appeared Table 9 System Messages System Message Description Alert Previous attempts at booting this system have failed at The computer failed to complete the boot routine checkpoint nnnn For help in resolving this problem please three consecutive times for the same error note this checkpoint and contact Dell Technical Support CMOS checksum error Possible motherboard failure or RTC battery low CPU fan failure CPU fan has failed System fan failure System fan has failed Hard disk drive failure Possible hard disk drive failure during POST 56 System Message Hard disk drive read failure Keyboard failure No boot device available No timer tick interrupt USB over current error CAUTION Hard Drive SELF MONITORING SYSTEM has reported
7. graphics card installed on the computer one RJ 45 port four 4 pin USB 2 0 compliant ports two 9 pin USB 3 0 compliant ports five audio output headphone ports one optical S PDIF port one audio input microphone port one VGA port one HDMI port two 9 pin USB 3 0 compliant ports 10 100 1000 Mbps integrated network card Communications Wireless Table 16 Audio Audio Type Controller Table 17 Drives Drives Externally accessible Internally accessible Table 18 Expansion Bus Expansion Bus PCI Express x1 Connectors Connector size PCI Express x16 Connectors Connector size PCI E mini card Connectors Connector size Table 19 Power Power Input voltage Input frequency Rated input current Wi Fi and Bluetooth wireless technology integrated 7 1 channel High Definition Audio with S PDIF support ALC3800 CG two 5 25 inch drive bays for a Blu ray Disc combo optional Blu ray Disc Writer optional or DVD RW two 3 5 inch drive bays for SATA hard drives one mSATA SSD drive optional three 36 pin one 164 pin one 52 pin 100 127 VAC 200 240 VAC 50 60 Hz 8 0 A 4 0 A 61 Table 20 Environmental Environmental Temperature Operating Storage Relative humidity Maximum vibration Operating Non Operating Maximum shock Operating Non Operating Altitude Operating Storage Airborne contaminant level 62 10 C to 35 C 50 F to 95 F 10 C to 45 C
8. that a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem Description Possible hard disk drive failure during HDD boot test Keyboard failure or loose cable If re seating the cable does not solve the problem replace the keyboard No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence information is correct A chip on the system board might be malfunctioning or motherboard failure Disconnect the USB device The USB device needs more power for it to function properly Use an external power source to connect the USB device or if the device has two USB cables connect both of them S M A R T error possible hard disk drive failure 57 58 Specifications 21 NOTE Offerings may vary by region The following specifications are only those required by law to ship with your computer For more information regarding the configuration of your computer click Start gt Help and Support and selectthe option to view information about your computer Table 10 System Information System Information Model Processor L2 cache L3 cac
9. the procedures in After Working Inside Your Computer 40 16 Removing The Power Switch And The Hard Drive Activity LED Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Disconnect the power switch cable from the system board Pp gt Figure 41 5 Unthread the power switch cable from the routing clips Figure 42 6 Unthread the hard drive activity LED cable from the routing clips near the front bezel 41 Figure 43 Press the hard drive activity LED on the sides to release it and then push in the hard drive activity LED to remove it from the front bezel Lon 3 A e r1 gee ee eee nn XY Figure 45 sn a aa 11119449905 YN Installing The Power Switch And The Hard Drive Activity LED gt o 42 Thread the power switch cable and the hard drive activity LED cable through the routing clips Connect the power button cable to the system board Insert the power button and hard drive activity LED into the front of the computer Install the front bezel Install the cover 6 Follow the procedures in After Working Inside Your Computer 43 44 17 Removing The Front Audio Module 1 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel gt N Disconnect the front audio
10. Dell Vostro 470 Owner s Manual Regulatory Model DIOM Regulatory Type D10M002 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed IN WARNING A WARNING indicates a potential for property damage personal injury or death Information in this publication is subjectto change without notice 2012 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Dell Precision Precision ON ExpressCharge Latitude Latitude ON OptiPlex Vostro and Wi Fi Catcher are trademarks of Dell Inc Intel Pentium Xeon Core Atom Centrino and Celeron are registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark owned by the Blu ray D
11. Right Arrow gt 0r lt Enter gt lt F9 gt lt F10 gt System Setup Options Main Action Displays information on any selected item in the System Setup Exit from current view or switch the current view to the Exit page in the System Setup Select an item to display Select a menu to display Change existing item value Select the sub menu or execute command Load setup default Save current configuration and exit System Setup The Main tab lists out the primary hardware features of the computer The table below defines the function of each option Table 3 System Information Option System Information BIOS Revision BIOS Build Date System Name System Time System Date Service Tag Service Tag Input Asset Tag 50 Description Displays the BIOS revision Displays the BIOS build date Displays the computer model number Re sets the time on the computer s internal clock Re sets the date on the computer s internal calendar Displays the service tag of your computer Enables the user to input the service tag Displays the asset tag of your computer Processor Information Memory Information SATA Information Advanced Option Option Processor Type Processor ID Processor Core Count L1 Cache Size L2 Cache Size L3 Cache Size Option Memory Installed Memory Available Memory Speed Memory Technology Option SATA 1 SATA 2 SATA 3 eSATA mSATA Description De
12. all the cover 5 Follow the procedures in After Working Inside Your Computer 48 19 System Setup Overview System Setup allows you to e change the system configuration information after you add change or remove any hardware in your computer e set or change a user selectable option such as the user password read the current amount of memory or set the type of hard drive installed Before you use System Setup it is recommended that you write down the System Setup screen information for future reference A CAUTION Unless you are an expert computer user do not change the settings for this program Certain changes can cause your computer to work incorrectly Entering System Setup 1 Turn on or restart your computer 2 When the blue DELL logo is displayed you must watch for the F2 prompt to appear 3 the F2 prompt appears press F2 immediately NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it to display and then press F2 If you press F2 before you are prompted this keystroke will be lost 4 If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again System Setup Screens Table 1 System Setup Screens Menu Appears on top of the System Setup window This field provides a menu to access the System Setup opti
13. ard RTC Jumper may be wrongly set No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists e the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device e Enter system setup and ensure that the boot sequence information is correct A chip on the system board might be malfunctioning or motherboard failure Disconnect the USB device The USB device needs more power for it to function properly Use an external power source to connect the USB device or if the device has two USB cables connect both of them S M A R T error possible hard disk drive failure 55 Diagnostic Beep Codes The computer may emit a series of beeps during start up if the display cannot show errors or problems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 seconds and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code Cause and Troubleshooting Steps 1 BIOS ROM checksum in progress or failure System board failure covers BIOS corruption or ROM error No RAM detected No memory detected Chipset Error North and South Bridge Chipset
14. ctions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer A CAUTION Handle components and cards with care Do nottouch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins A CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned u NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched 2 Turn off your computer see Turning Off Your Computer A CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the compute
15. ease latch away from the battery and pop up the battery from the socket on the system board 4 gt gt Figure 21 Installing The Coin Cell Battery Insert the coin cell battery into the slot Install the expansion card Install the cover gt gt Follow the procedures in After Working Inside Your Computer 23 24 10 Removing The Heat Sink 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect the heat sink fan cable from the system board Figure 22 Remove the screws that secure the heat sink assembly to the system board and remove the heat sink from the computer Figure 23 25 Installing The Heat Sink 1 Connect the heat sink fan cable to the system board 2 Install the screws that secure the heat sink assembly to the system board 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer 26 11 Removing The Processor 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the heat sink assembly Push the processor release lever down and then press it outward to release it from the retention hook that secures it Raise the processor cover and lift up the processor to remove it from the computer x Figure 24 Installing The Processor Fem gt Install the processor into the socket Press down the proces
16. he System chipset DMI speed Processor data width RAID support internal SATA drives only Table 11 Dimensions Dimensions Height without base with base Width Depth Weight Table 12 Memory Memory Connectors Type Speed Vostro 470 Intel Core 3 2nd Generation Intel Core i5 3rd Generation Intel Core i7 3rd Generation 256 KB up to 8 MB Intel H77 Express Chipset 5 0 GT s 64 bits RAID 0 RAID 1 RAID 5 and RAID 10 360 00 mm 14 17 inches 362 90 mm 14 29 inches 175 00 mm 6 89 inches 445 00 mm 17 52 inches 9 66 kg 11 22 kg 21 30 Ib 24 74 Ib four internally accessible DDR3 DIMM sockets unbuffered Non ECC quad channel DDR3 up to 1600 MHz 59 Memory Capacities Configurations supported Minimum memory Maximum memory Table 13 Video Video Video controller Integrated Discrete Video memory Integrated Discrete Table 14 Ports Ports Back panel Ports Network Adapter USB Audio Video Front Panel Ports USB Table 15 Communications Communications Network adapter 60 2 4 GB 8 GB 24 GB and 32 GB NOTE The capacities supported by your computer may vary depending on the configuration ordered 2 GB 4 GB 8 GB 12 GB and 16 GB 2 GB 32 GB NA Intel HD Graphics 2500 4000 one PCI Express x16 single width full length graphics card upto 1024 MB upto 2 GB discrete video memory NOTE The available video memory will depend on the
17. isc Association BDA and licensed for use on discs and players The Bluetooth word mark is a registered trademark and owned by the Bluetooth SIG Inc and any use of such mark by Dell Inc is under license Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2012 03 Rev A00 Contents Notes Cautions and Warnings eese nennt rtnttn tentent tette tn tasto tontos tuns 2 1 Working on Your Computer eese nene rennen rentre rnnt tnter tn tento tentata ntnsas 5 Before Working Inside Your Computer eese sese tenete tentent ttn sentent intr intrent teintes 5 1001 it 6 Turning Off Your COMPU ac A a 6 After Working Inside Your 6 2 Removing The COVEN an ee el 7 Inst lling The Coven un a sen 8 Removing The 9 Installing The Memory eoe ii 9 4 Removing The Expansion
18. ler SATA Mode Intel Multi Display Onboard LAN Controller Onboard LAN Boot ROM Onboard 1394 Controller Table 7 Power Management Power Management Option 52 Description Enable or disable the Intel Virtualization feature Enable or disable the CPU XD feature Enable or disable the Limit CPUID Value feature Displays the number of active cores Enable or disable the Intel Boost Technology feature Enable or disable the AMD Cool N Quiet Technology feature Enable or disable the Secure Virtual Machine Mode SVM Description Enable or disable the Front USB Ports Enable or disable the Rear USB Ports Enable or disable the Side USB Ports Description Enable or disable the onboard audio controller Allows you to choose the SATA operation mode Enable or disable the Intel Multi Display feature Enable or disable the onboard LAN controller Enable or disable the onboard LAN boot ROM Enable or disable the USB controller Description Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default AHCI Default Disabled Default Enabled Default Disabled Default Enabled Power Management Wake Up by Integrated LAN WLAN AC Recovery USB PowerShare in S4 S5 State USB PowerShare in Sleep State Auto Power On Auto Po
19. module cable from the system board Figure 46 5 Remove the front audio module routing cable through the routing clips on the chassis Figure 47 45 Remove the screw that secures the front audio module to the front bezel and remove the front audio module from the computer E 4 289 is y j PY Lis 70 oF 2 a 2600 N m ors T Figure 48 Installing The Front Audio Module gt 46 Place the front audio module on the front bezel and install the screw that secures it Route the front audio module cable through the routing clips on the chassis Connect the front audio module cable to its connector on the system board Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer 18 Removing The Front USB Module gt m Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Disconnect the front USB module data cable and the power cable from the system board Remove the screw that secures the front USB module to the front bezel and remove the front USB module from the computer AT 95 Figure 50 Installing The Front USB Module 1 Place the front USB module on the front bezel and install the screw that secures the front USB module to the front bezel Connect the front USB module cable to the system board Install the front bezel 4 4 Inst
20. nect all the power supply cables to the system board and drives Install the cover Follow the procedures in After Working Inside Your Computer gt gt 32 13 Removing The System Board Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the memory modules Remove the expansion card Remove the heat sink Remove the processor Remove the hard drive Remove the optical drive m s c NS Remove the memory card reader Disconnect and unthread all the cables on the system board gt e Figure 32 11 Remove the screws that secure the system board to the computer chassis 33 Figure 33 12 Slide the system board towards the front of the computer 34 13 Lift the system board out of the computer 34 Figure 35 Installing The System Board eo ra gt gt m gt Place the system board into the computer Slide the system board towards the back of the computer Install the screws that secure the system board to the computer chassis Thread and connect all the cables to the system board Install the processor Install the heat sink Install the memory modules Install the optical drive Install the hard drive Install the expansion card Install the cover Follow the procedures in After Working Inside Your Computer 35 36 Removing The Front Bezel 1 2 3 F
21. o turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover A CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attached devices to their electrical outlets 4 Turn on your computer 5 Verify that the computer works correctly by running the Dell Diagnostics Removing The Cover 1 Follow the procedures in Before working Inside your computer 2 Remove the two thumbscrews securing the computer cover to the computer Figure 1 3 Slide the computer cover towards the back of the computer and then remove it from the computer Figure 2 4 computer cover away from the computer Figure 3 Installing The Cover 1 Place the computer cover on the computer and slide it inwards from the back of the computer 2 Replace and tighten the thumbscrews that secure the computer cover on the computer 3 Follow the procedures in After Working Inside Your Computer Removing The Memory 1 Follow the procedures in Before Working Inside Your Computer Remove the cover Press down on the memory retaining tabs on each side of the memory modules and liftthe memory module upwards to remove it from the computer
22. ollow the procedures in Before Working Inside Your Computer Remove the cover Lift the retention clips slightly upward to release that edge of the bezel from the chassis 7 1 gt EF si N Figure 36 4 Remove the front bezel from the computer Figure 37 14 37 Installing The Front Bezel 1 Rotate the bezel towards the computer to place the hooks on the chassis 2 Place the retention clips downwards to lock the edge of the bezel on the chassis 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer 38 15 Removing The WLAN Card gt 7 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front bezel Disconnect the antenna cables from the WLAN card Remove the screw that secures the WLAN card and remove it from the card slot Figure 38 Release the WLAN card cable from the routing clips and lift them in an upward direction seen n Figure 39 Remove the WLAN card cable from the computer by sliding it around from the front of the computer 39 Figure 40 Installing The WLAN Card Route the WLAN card cable around the securing clips Slide the WLAN card into its slot Tighten the screws to secure the WLAN card in place Connectthe antenna cables according to the color code on the WLAN card Install the front bezel Install the cover gt Follow
23. ons Press Left Arrow and Right Arrow keys to navigate As a Menu option is highlighted the Options List lists the options that define the hardware installed on your computer Options List Appears on the left Options Field Appears on the right Help Appears on the right side of side of the System Setup window The side of Options List and contains the System Setup window and field lists features that define the information about each option listed in contains help information about the configuration of your computer the Options List In this field you can option selected in Options List including installed hardware power view information about your computer conservation and security features and make changes to your current Scroll up and down the list with the settings Press Enter to make up and down arrow keys As an changes to your current settings option is highlighted the Options Field Press lt ESC gt to return to the Options displays the option s current and List available settings 49 NOTE Not all settings listed in the Options Field are changeable Key Functions Appears below the Options Field and lists keys and their functions within the active system setup field Use the following keys to navigate through the System Setup screens Table 2 System Setup Screens Navigation Keystroke F2 lt Esc gt lt Up Arrow gt or lt Down Arrow gt lt Left Arrow gt or lt
24. r Disconnect your computer and all attached devices from their electrical outlets Press and hold the power button while the computer is unplugged to ground the system board o gom Pw Remove the cover CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver 0 Phillips screwdriver e 1 Phillips screwdriver e Small plastic scribe e Flash BIOS update program CD Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows Vista Click stat then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down In Windows Click Start Turn Off Computer Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds t
25. ror Messages If the computer has an issue or error it may display a System Message that will help the user identify the cause and action needed to resolve the issue Ifthe message received is not listed in the following examples see the documentation for either the operating system or the program that was running when the message appeared Diagnostic Error Messages Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support System fan failure CPU fan failure Hard disk drive failure Hard disk drive read failure Keyboard failure RTC is reset BIOS Setup default has been loaded Strike the F1 key to continue F2 to run the setup utility No boot device available No timer tick interrupt USB over current error CAUTION Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem Description The computer failed to complete the boot routine three consecutive times for the same error Possible fan failure CPU fan has failed Possible hard disk drive failure during POST Possible hard disk drive failure during HDD boot test Keyboard failure or loose cable If reseating the cable does not solve the problem replace the keybo
26. scription Displays the type of processor Displays the processor ID Displays the number of processor cores Displays the processor L1 cache size Displays the processor L2 cache size Displays the processor L3 cache size Description Displays the total computer memory Displays the available computer memory Displays the memory speed Displays the type and technology Description Displays the model number and capacity of the hard drive Displays the model number and capacity of the hard drive Displays the model number and capacity of the hard drive Displays the model number and capacity of an eSATA or mSATA hard drive The Advanced tab allows you to set various functions that affect the performance of the computer The table below defines the function of each option and its default value Table 4 CPU Configuration Option Intel Hyper Threading Technology Intel SpeedStep Description Enable or disable processor hyper Default Enabled threading Enable or disable the Intel SpeedStep Default Enabled feature 51 Option Intel Virtualization Technology CPU XD Support Limit CPUID Value Multi Core Support Intel Turbo Boost Technology AMD Cool N Quiet Secure Virtual Machine Mode Table 5 CPU Configuration USB Configuration Option Front USB Ports Rear USB Ports Side USB Ports Table 6 Onboard Device Configuration Onboard Device Configuration Option Onboard Audio Control
27. sor cover to secure it inside the socket Push the release lever down and then press it inward to hold the retention hook that secures it Install the heat sink assembly Install the cover Follow the procedures in After Working Inside Your Computer 27 28 12 Removing The Power Supply Unit 1 Follow the procedures in Before Working Inside Your Computer 2 Remove cover 3 Press the release latch and lift up the cable holder to disconnect it from the latch on the system board Figure 25 4 Disconnect the power supply cable from the back of the hard drive Figure 26 ZA D m n 7 EN A g a o GU Ed LI Ww s a ES ed WELLS 29 5 Disconnect the power supply cable from the back of the optical drive Figure 27 6 Disconnect the power supply cable from the system board Figure 28 7 Remove the screws that secure the power supply unit to the computer chassis 30 Figure 29 Push the blue release tab beside the power supply and slide the power supply unit towards the front of the computer Figure 30 Lift the power supply unit out of the computer 31 Figure 31 Installing The Power Supply Unit Install the power supply unit into the computer Slide the power supply unit towards the back ofthe computer till it snaps into place Install the screws that secure the power supply unit to the computer Con
28. talling The Power Supply 32 13 Removing The System 33 Installing The System EI REPE 35 14 Removing The Fromt Bezal 2 ii 37 Installing The Front ad 36 15 Removing The WLAN Card 39 Installing The WLAN EGET sm 40 16 Removing The Power Switch And The Hard Drive Activity LED 41 Installing The Power Switch And The Hard Drive Activity LED eren 42 17 Removing The Front Audio Module esee nennen 45 Installing The Front Audio Module sese eene entente nter tnt tnt tent 46 18 Removing The Front USB Module eerte rene renta tanta tnntanas 47 Installing The Front USB 47 19 System Setup 49 Entering System e 49 System S MUS a a daa 49 System Setup OPINA n 50 M 50 parre
29. the screws that secure the optical drive to the drive cage Connect the power cable and data cable to the optical drive Install the cover oP gt Follow the procedures in After Working Inside Your Computer Removing The Hard Disk Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover Disconnect the power cable and the data cable from the back of the hard drive Figure 10 4 Remove the screws that secure the hard drive cage to the chassis Figure 11 15 5 Slide out the hard drive by lifting it in an upward direction Figure 12 6 Remove the screws that secure the hard drive to the drive cage Figure 13 7 the hard drive cage in the direction indicated to remove the hard drive from the hard drive cage Figure 14 Installing The Hard Disk Drive 1 Tighten the screws that secure the hard drive to the drive cage 2 Place the hard drive into the slot and tighten the screws that secure the hard drive cage to the chassis 3 4 5 Connectthe power cable and data cable to the hard drive Install the cover Follow the procedures in After Working Inside Your Computer 17 Removing The Memory Card Reader 1 Follow the procedures in Before Working Inside Your Computer 2 Remove cover 3 Disconnect the memory card cable from the system board Figure 15 4 Unroute the memory card reader cable from the retention clip ge
30. wer On Mode Auto Power On Date Auto Power On Time Security Enable or Disable the Wake Up by Integrated LAN WLAN feature Allows the computer to restore the AC power Loss Allows the computer to be remotely turned on Enable or disable the USB ports in sleep state Enable or disable the computer to power on automatically Enable or disable the computer to power on ata selected day Enable or disable the computer to power on ata selected date Enable or disable the computer to power on ata selected time Default Disabled Default Power Off Default Enabled Default Normal Default Disabled Every Day Selected Day 15 Hour 0 23 Minutes 0 59 Second 0 59 The Security tab displays the security status and allows you to manage the security features of the computer Table 8 Security Supervisor Password Status User Password Status Set Supervisor Password User Access Level Set User Password Password Check Boot Specifies whether an admin password has been assigned Specifies whether an user password has been assigned Allows you to set an admin password Specifies the user access level Allows you to set an user password Allows you to check the password while invoking setup The Boot tab allows you to change the boot sequence Exit This section allows you to save discard and load default settings before exiting from System Setup 53 54 20 Diagnostic Er
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