DELL XPS 11
Contents
1. When connecting cables make sure that the ports and connectors are correctly oriented and aligned CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts CAUTION Press and eject any installed card from the media card reader Before Working Inside Your Computer After Working Inside Your Computer AN CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any cables peripherals and other parts you removed before working on your computer 3 Connect your computer to the electrical outlet Turn on your computer After Working Inside Your Computer Removing the Base Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Release the system badge and turn it over 1 base cover 2 system badge 8 Removing the Base Cover 3 Remove the screws that secure the base cover to the palm rest assembly 4 Loosen the captive s2. personal safety A A A gt gt A A WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins
3. the instructions on the screen Flashing the BIOS
4. XPS 11 Service Manual Computer model XPS 9P33 Regulatory model P16T Regulatory type P16T001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer VAN CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed A WARNING A WARNING indicates a potential for property damage personal injury or death 2013 Dell Inc Trademarks used in this text Dell the DELL logo and XPS are trademarks of Dell Inc 2013 10 Rev A00 Contents Before Working Inside Your Computer Before You Begin Recommended Tools Safety Instructions After Working Inside Your Computer Removing the Base Cover Procedure Replacing the Base Cover Procedure Removing the Battery Prerequisites Procedure Replacing the Battery Procedure Postrequisites Removing the Wireless Card Prerequisites Procedure Replacing the Wireless Card Procedure Postrequisites Removing the mSATA Card Prerequisites Procedure Replacing the mSATA Card Procedure Postrequisites o O N oa un WU 10 10 11 11 11 12 12 12 13 13 13 14 14 14 15 15 15 16 16 16 Contents Removing the Fan Prerequisites Procedure Replacing the Fan Procedure Postrequisites Removing the Display Assembly Prerequisites Procedure Replacing the Display Assembly Procedure Postrequisites Removing the System Bo
5. ard Prerequisites Procedure Replacing the System Board Procedure Postrequisites Entering the Service Tag in the BIOS Removing the Palm Rest Assembly Prerequisites Procedure Replacing the Palm Rest Assembly Procedure Postrequisites Flashing the BIOS Contents 17 17 17 18 18 18 19 19 19 23 23 23 24 24 24 50 30 30 30 51 31 31 33 33 33 54 Before Working Inside Your Computer Before You Begin AN CAUTION To avoid data loss save and close all open files and exit all open programs before turning off your computer 1 Save and close all open files exit all open programs and turn off your computer Point to the lower or upper right corner of the screen to open the charms sidebar and click Settings gt Power Shut down K NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 2 After the computer shuts down disconnect it from the electrical outlet 3 Disconnect all cables such as power and USB cables from your computer Disconnect all peripherals including media cards connected to your computer Recommended Tools The procedures in this document require the following tools e Phillips screwdriver e Torx 5 T5 screwdriver e Plastic scribe Before Working Inside Your Computer 5 Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your
6. card at an angle into the wireless card connector Press the other end of the wireless card down and replace the screw that secures the wireless card to the system board Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card Supported by your computer Connectors on the wireless card Antenna cable color Main white triangle white Auxiliary black triangle black 5 Adhere the conductive tape to the antenna cables Postrequisites 1 Replace the battery See Replacing the Battery on page 12 2 Replace the base cover See Replacing the Base Cover on page 10 14 Replacing the Wireless Card Removing the mSATA Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 8 2 Remove the battery See Removing the Battery on page 11 Procedure 1 Remove the screw that secures the mSATA card to the palm rest assembly 2 Slide the mSATA card out of the mSATA card connector 1 screw 2 MSATA card 5 MSATA card connector Remov
7. crews that secure the base cover to the palm rest assembly 1 screws Torx 6 2 base cover 53 captive screws 4 4 screw Phillips 5 Place the computer with the rear side facing you and gently pry up the base cover Removing the Base Cover 9 Replacing the Base Cover AN WARNING Before working inside your computer read the safety information Procedure 1 Place the base cover on the palm rest assembly and snap the base cover into place 2 Tighten the captive screws that secure the base cover to the palm rest assembly 3 Replace the screws that secure the base cover to the palm rest assembly 4 Turn the system badge over and snap it into place 10 Replacing the Base Cover that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Removing the Battery AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisit
8. e screws that secure the system board to the palm rest assembly 3 Slide the power button cable NFC cable touchpad cable keyboard and keyboard backlight cable volume control buttons cable fan cable webcam cable and display lid switch cable into the system board connectors and press down on the connector latches to secure the cables 4 Connect the speaker cable display cable and power adapter port cable to the system board 5 Press down the display hinge in place 6 Replace the screws that secure the display hinge to the palm rest assembly Postrequisites 1 Replace the mSATA card See Replacing the mSATA Card on page 16 2 Replace the wireless card See Replacing the Wireless Card on page 14 3 Replace the battery See Replacing the Battery on page 12 4 Replace the base cover See Replacing the Base Cover on page 10 Entering the Service Tag in the BIOS 1 Turn on the computer 2 Atthe Dell logo press F2 to enter System Setup 3 Navigate to the Main tab and type the Service Tag in the Service Tag field 30 Replacing the System Board Removing the Palm Rest Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compl
9. es Remove the base cover See Removing the Base Cover on page 8 Procedure 1 Disconnect the battery cable from the system board 2 Remove the screws that secure the battery to the palm rest assembly 3 Lift the battery along with its cable off the palm rest assembly 1 battery cable 2 screws 3 3 battery 4 palm rest assembly 4 Turn the computer over open the display and press the power button for about five seconds to ground the system board Removing the Battery 11 Replacing the Battery AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Align the screw holes on the battery with the screw holes on the palm rest assembly 3 Replace the screws that secure the battery to the palm rest assembly Connect the battery cable to the system board Postrequisites Replace the base cover See Replacing the Base Cover on page 10 12 Replacing the Battery Removing the Wireless Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the step
10. g the System Board 27 5 Lift the connector latches and using the pull tabs disconnect the power button cable NFC cable touchpad cable keyboard and keyboard backlight cable volume control buttons cable fan cable webcam cable and display lid switch cable 6 Disconnect the speaker cable and display cable display cable display lid switch cable 1 3 5 volume control buttons cable 7 keyboard and keyboard backlight cable 9 NFC cable 11 connector latch 28 Removing the System Board webcam cable speaker cable fan cable touchpad cable power button cable 7 Remove the screws that secure the system board to the palm rest assembly 8 Lift the system board off the palm rest assembly lt n gt a 1 screws 6 2 system board 5 palm rest assembly Removing the System Board 29 Replacing the System Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure AN CAUTION Make sure that no cables are placed under the system board 1 Align the screw holes on the system board with the screw holes on the palm rest assembly 2 Replace th
11. hat secure the display hinges to the palm rest assembly 3 Turn the computer over 4 Rotate the palm rest assembly to an angle of 180 degrees Postrequisites 1 Replace the system board See Replacing the System Board on page 30 2 Replace the fan See Replacing the Fan on page 18 3 Replace the mSATA card See Replacing the mSATA Card on page 16 4 Replace the battery See Replacing the Battery on page 12 5 Replace the base cover See Replacing the Base Cover on page 10 33 Replacing the Palm Rest Assembly Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 2 3 34 Turn on the computer Go to dell com support If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computer s Service Tag click Detect Service Tag to allow automatic detection of the Service Tag 4 NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Drivers amp Downloads In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow
12. iance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 8 2 Remove the battery See Removing the Battery on page 11 3 Remove the mSATA card See Removing the mSATA Card on page 15 4 Remove the fan See Removing the Fan on page 17 5 Remove the system board See Removing the System Board on page 24 Procedure 1 Carefully rotate the palm rest assembly to an angle of 180 degrees 1 palm rest assembly 2 display assembly Removing the Palm Rest Assembly 31 2 Turn the computer over 1 palm rest assembly 2 display assembly 3 Remove the screws that secure the display hinges to the palm rest assembly 4 Lift the display assembly away from the palm rest assembly 1 display assembly 2 screws 6 3 display hinges 2 4 palm rest assembly 32 Removing the Palm Rest Assembly Replacing the Palm Rest Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the display hinges with the screw holes on the palm rest assembly 2 Replace the screws t
13. ing the mSATA Card 15 Replacing the mSATA Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the mSATA card with the tab on the mSATA card connector 2 Insert the mSATA card at an angle into the mSATA card connector 3 Press the other end of the mSATA card down and replace the screw that secures the mSATA card to the palm rest assembly Postrequisites 1 Replace the battery See Replacing the Battery on page 12 2 Replace the base cover See Replacing the Base Cover on page 10 16 Replacing the mSATA Card Removing the Fan AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 8 2 Remove the battery See Removing the Battery o
14. mpliance Prerequisites 1 2 3 4 24 Remove the base cover See Removing the Base Cover on page 8 Remove the battery See Removing the Battery on page 11 Remove the wireless card See Removing the Wireless Card on page 13 Remove the mSATA card See Removing the mSATA Card on page 15 Removing the System Board Procedure K NOTE Replacing the system board removes any changes you made to the BIOS using System Setup Enter the Service Tag of your computer in the BIOS and make the desired changes again after you replace the system board For more information on entering the Service Tag in the BIOS see Replacing the System Board on page 30 K NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board 1 Peel off the adhesive foam from the keyboard and keyboard backlight cable 1 adhesive foam Removing the System Board 25 2 Remove the screws that secure the display hinge to the palm rest assembly 1 display hinge 2 screws 3 3 palm rest assembly 3 Open the palm rest assembly to release the display hinge and close the palm rest assembly 1 palm rest assembly 2 display assembly 26 Removing the System Board 4 Disconnect the power adapter port cable from the system board 3 1 display hinge 2 power adapter port cable x power adapter port 4 system board Removin
15. n page 11 Procedure 1 Lift the connector latch and disconnect the fan cable from the system board 2 Remove the screws that secure the fan to the palm rest assembly 3 Liftthe fan along with its cable off the palm rest assembly 1 fan 2 screws 2 5 palm rest assembly 4 fan cable 5 connector latch Removing the Fan 17 Replacing the Fan AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the fan with the screw holes on the palm rest assembly 2 Replace the screws that secure the fan to the palm rest assembly 3 Slide the fan cable into the system board connector and press down on the connector latch to secure the cable Postrequisites 1 Replace the battery See Replacing the Battery on page 12 2 Replace the base cover See Replacing the Base Cover on page 10 18 Replacing the Fan Removing the Display Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer f
16. ollow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 8 2 Remove the battery See Removing the Battery on page 11 Procedure 1 Carefully rotate the palm rest assembly to an angle of 180 degrees 1 palm rest assembly 2 display assembly Removing the Display Assembly 19 2 Turn the computer over 1 palm rest assembly 2 display assembly 20 Removing the Display Assembly Peel off the conductive and Mylar tapes that cover the antenna cables and disconnect the antenna cables from the wireless card Disconnect the display cable from the system board Lift the connector latch and using the pull tab disconnect the webcam cable from the system board 1 conductive tape 2 Mylar tape 5 wireless card 4 antenna cables 2 z display cable 6 connector latch 7 webcam cable 8 display assembly Removing the Display Assembly 21 6 Remove the screws that secure the display hinges to the palm rest assembly 7 Lift the display assembly off the palm rest assembly 1 display assembly 2 screws 6 53 display hinges 2 4 palm rest assembly 22 Removing the Display Assembly Replacing the Display Assembly AN WARNING Before working inside your computer read the safety information that shipped with your compu
17. s in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 8 2 Remove the battery See Removing the Battery on page 11 Procedure 1 Peel off the conductive tape that covers the antenna cables 2 Disconnect the antenna cables from the wireless card 3 Remove the screw that secures the wireless card to the system board 4 Slide and remove the wireless card out of the wireless card connector 1 conductive tape 2 screw 53 antenna cables 2 4 wireless card 5 wireless card connector Removing the Wireless Card 13 Replacing the Wireless Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure AN CAUTION To avoid damaging the wireless card do not place any cables under it 1 2 3 Align the notch on the wireless card with the tab on the wireless card connector Insert the wireless
18. ter and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the display hinges with the screw holes on the palm rest assembly 2 Replace the screws that secure the display hinges to the palm rest assembly W Slide the webcam cable into the system board connector and press down on the connector latch to secure the cable Connect the display cable to the system board Connect the antenna cables to the wireless card Adhere the conductive and Mylar tapes to the antenna cables Turn the computer over O NOURA Rotate the palm rest assembly to an angle of 180 degrees Postrequisites 1 Replace the battery See Replacing the Battery on page 12 2 Replace the base cover See Replacing the Base Cover on page 10 23 Replacing the Display Assembly Removing the System Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer on page 5 After working inside your computer follow the instructions in After Working Inside Your Computer on page 7 For more safety best practices see the Regulatory Compliance home page at dell com regulatory_co
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