DELL OptiPlex 3020
Contents
1. loose During initial startup the drive detected possible error conditions When your computer finishes booting immediately back up your data and replace your hard drive for installation procedures see Adding and Removing Parts for your computer type If no replacement drive is immediately available and the drive is not the only bootable drive enter System Setup and change the appropriate drive setting to None Then remove the drive from the computer 51 Error Message Description drive by calling your support desk or Dell Write fault The operating system cannot write to the floppy or hard drive Write fault on The operating system cannot write to the floppy or hard drive selected drive 52 6 Technical Specifications K NOTE Offerings may vary by region The following specifications are only those required by law to ship with your computer For comprehensive specification of your computer go to Specifications section in your Owner s Manual available on the support site at dell com support For more information about the configuration of your computer go to Help and Support in your Windows operating system and select the option to view information about your computer Table 15 Processor Feature Type Cache Table 16 System Information Feature Chipset BIOS chip NVRAM Table 17 Memory Feature Type Speed Connectors Capacity Minimum Memory Maximum memory Table 18 Video Feature Inte2. Disable Multi Display Description This field lets you set change or delete the administrator admin password sometimes called the setup password The admin password enables several security features The drive does not have a password set by default e Enter the old password e Enter the new password e Confirm the new password This field lets you set change or delete the system password The system password enables several security features The drive does not have a password set by default e Enter the old password e Enter the new password e Confirm the new password Allows you to set change or delete the password on the computer s internal hard disk drive HDD Successful change to this password take effect immediately The drive does not have a password set by default e Enter the old password Option Strong Password Password Configuration Password Bypass Password Change TPM Security Computrace Chassis Intrusion Description e Enter the new password e Confirm the new password Enable strong password This option is disabled by default This field controls the minimum and maximum number of characters allowed for the admin and system passwords e Admin Password Min e Admin Password Max e System Password Min e System Password Max Allows you to bypass the System Password and the internal HDD password prompts during a system restart Disabled Always prompt for the system and internal
3. Errors Specifies whether keyboard related errors are reported when it boots This option is enabled by default 38 Table 10 Virtualization Support Option Virtualization Table 11 Maintenance Option Service Tag Asset Tag SERR Messages Table 12 Cloud Desktop Option Server Lookup Method Server IP Address Server Port Client Address Method Client IP Address Description This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology Enable Intel Virtualization Technology This option is enabled by default Description Displays the service tag of your computer Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Controls the SERR message mechanism This option is not set by default Some graphics cards require that the SERR message mechanism be disabled Description Specifies how the ImageServer looks up the server address e Static IP e DNS enabled by default Es NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies the primary static IP address of the ImageServer with which the client software communicates The default IP address is 255 255 255 255 K NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group
4. HDD password when they are set This option is disabled by default e Reboot Bypass Bypass the password prompts on restarts warm boots K NOTE The system will always prompt for the system and internal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any module bay HDDs that may be present Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator password is set Allow Non Admin Password Changes This option is enabled by default This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security This option is disabled by default TPM ACPI Support TPM PPI Deprovision Override Clear TPM PPI Provision Override K NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately This field lets you activate or disable the BIOS module interface of the optional Computrace Service from Absolute Software e Deactivate This option is disabled by default Disable e Activate e Disable This option is disabled by default e On Silent 35 Option Description CPU XD Support Allows you to enable or disable the execute disable mode of the processor Enable CPU XD Support This option is enabled by default Admin
5. Maximum shock Operating Storage Altitude Operating Storage 56 Specification 26 27 liters 360 mm 175 mm 417 mm 7 6 Kgs Specification O degree to 35 degree 40 degree to 65 degree 20 R H to 80 R H 20 R H to 95 R H 0 26Grms 1 37Grms 40G 2ms 50G 19ms 15 2 m to 3048 m 50 to 10 000 ft 15 20 m to 10 668 m 50 ft to 35 000 ft Feature Airborne contaminant level Specification G1 or lower as defined by ANSI ISA S71 04 1985 57 58 7 Contacting Dell K NOTE Dell provides several online and telephone based support and service options If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to dell com contactdell Select your country or region from the interactive world map When you select a region the countries for the selected regions are displayed 3 Select the appropriate language under the country of your choice 4 Select your business segment The main support page for the selected business segment is displayed 5 Select the appropriate option depending on your requirement K NOTE If you have purchased a Dell system you may be asked for the Service Tag 59
6. drive controller cannot send data to the associated drive to respond 48 Error Message Bad command or file name Bad error correction code ECC on disk read Controller has failed Data error Decreasing available memory Diskette drive O seek failure Diskette read failure Diskette subsystem reset failed Gate A20 failure General failure Hard disk drive configuration error Hard disk drive controller failure Hard disk drive failure Hard disk drive read failure Invalid configuration information please run SETUP program Invalid Memory configuration Description Ensure that you have spelled the command correctly put spaces in the proper place and used the correct pathname The floppy or hard drive controller detected an uncorrectable read error The hard drive or the associated controller is defective The floppy or hard drive cannot read the data For the Windows operating system run the chkdsk utility to check the file structure of the floppy or hard drive For any other operating system run the appropriate corresponding utility One or more memory modules may be faulty or improperly seated Re install the memory modules and if necessary replace them A cable may be loose or the computer configuration information may not match the hardware configuration The floppy disk may be defective or a cable may be loose If the drive access light turns on try a different disk
7. introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed Power on the computer As the computer boots press the lt F12 gt key as the Dell logo appears On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices If you wish to run a diagnostic test on a specific device press lt Esc gt and click Yes to stop the diagnostic test Select the device from the left pane and click Run Tests If there are any issues error codes are displayed Note the error code and contact Dell 45 46 5 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights Beep Codes and Error Messages during the operation of the computer Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored di
8. is set to Enabled with ImageServer and when Lookup Method is set to Static IP Specifies the primary IP port of the ImageServer which is used by the client to communicate The default IP port is 06910 K NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies how the client obtains the IP address e Static IP e DHCP enabled by default K NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies the static IP address of the client The default IP address is 255 255 255 255 K NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCPis set to Static IP 39 Option Description Client SubnetMask Specifies the subnet mask of the client The default setting is 255 255 255 255 Es NOTE This field is only relevant when the ntegrated N C control in the System Configuration group is set to Enabled with ImageServer and when Client DHCPis set to Static IP Client Gateway Specifies the gateway IP address for the client The default setting is 255 255 255 255 K NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCPis set to Static IP Advanced Specifie
9. speed USB Wake Support This option allows you to enable USB devices to wake the computer from standby Enable USB Wake Support This option is enabled by default Wake on LAN This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply The options differ based on the form factor Disabled Does not allow the system to power on by special LAN signals when it receives a wake up signal from the LAN or wireless LAN LAN Only Allows the system to be powered on by special LAN signals LAN or PXE Boot Allows the system to be powered on by special LAN or PXE Bootsignals For Ultra Small Form Factor only This option is Disabled by default Block Sleep Allows you to block entering to sleep S3 state in OS Environment Default Setting Disabled Intel Smart Connect The option is disabled by default If option enables will periodically sense Technology nearby wireless connection while the system is asleep It will synchronize emails or social media application that were open when system entered the sleep state e Smart Connection Table 9 POST Behavior Option Description Numlock LED Specifies if the NumLock function can be enabled when the system boots This option is enabled by default Keyboard
10. system and or setup password with the PSWD jumper installed the system disables the new password s the next time it boots Connect the computer to the electrical outlet and power on the computer Power off the computer and disconnect the power cable from the electrical outlet Remove the cover Replace the PSWD jumper on the system board Install the cover Follow the procedures in After Working on Your Computer Power on the computer Go to the system setup and assign a new system or setup password See Setting up a System Password 43 44 Di 4 agnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requ iring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem En hanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to A Es Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to
11. the inside view of the Mini Tower after the base cover has been removed The call outs show the names and the layout of the components inside the computer Inside view 1 hard drive 2 expansion card 3 intrusion switch 4 power supply unit 5 front bezel 6 speaker memory module system board optical drive front i o panel coin cell CPU cooler system fan N On 5 NN Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the thumbscrews that secure the cover to the computer Slide the cover from the computer 10 3 Lift the cover upward to a 45 degree angle and remove it from the computer Installing the Cover Place the cover on the computer Slide the computer cover towards the front of the chassis until it is fully engaged Tighten the thumbscrew in clockwise direction to secure the computer cover Follow the procedures in After Working Inside Your Computer PWN Pp 11 Removing the Intrusion Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b heatsink assembly 3 Perform the following steps as shown in the illustration a Press the intrusion switch cable 1 b Disconnect the intrusion switch cable from the system board 2 c Slide the intrusion switch toward the bottom of the chassis and remove it from the computer Installing the Intrusion Switch 1 Insert the intrusio
12. Dell OptiPlex 3020 Mini Tower Owner s Manual Regulatory Model D15M Regulatory Type D15M001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer AN CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death 2013 Dell Inc All Rights Reserved Trademarks used in this text Dell the DELL logo Dell Precision Precision ON ExpressCharge Latitude Latitude ON OptiPlex Venue Vostro and Wi Fi Catcher are trademarks of Dell Inc Intel Pentium Xeon Core Atom Centrino and Celeron are registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark owned by the Blu ray Disc Association BDA and licensed for use on discs and players The Bluetooth word mark is a registered trademark and owned by the Bluetooth SIG I
13. SATA supported 2 SATA Gen3 for HDD 1 SATA Gen2 for ODD single power rail 290W PSU Specification White light Solid white light indicates power on state Breathing white light indicates sleep state of the computer White light Blinking white light indicates that the computer is reading data from or writing data to the hard drive Green a good 10 Mbps connection exists between the network and the computer Green a good 100 Mbps connection exists between the network and the computer Orange a good 1000 Mbps connection exists between the network and the computer Off no light the computer is not detecting a physical connection to the network Yellow light A blinking yellow light indicates that network activity is present Green light The power supply is turned on and is functional The power cable must be connected to the 55 Feature Table 27 Power Feature Coin cell battery Voltage Wattage Maximum heat dissipation Specification power connector at the back of the computer and the electrical outlet Specification 3V Lithium CR2032 100 VAC to 240 VAC 290W N A K NOTE Heat dissipation is calculated by using the power supply wattage rating Table 28 Physical Feature Physical Height Width Depth Weight Table 29 Environmental Feature Temperature Operating Storage Relative humidity maximum Operating Storage Maximum vibration Operating Storage
14. Setup Lockout Allows you to enable or disable the option to enter setup when an admin password is set Enable Admin Setup Lockout This option is not set by default HDD Protection Allows you to enable or disable the HDD Protection feature Support HDD Protection SupportDisable This option is disabled by default Table 6 Secure Boot Option Description Secure Boot Enable Allows you to enable or disable the Secure Boot Feature The options are e Disabled Default e Enabled Expert Key Management Allows you to manipulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are PK e KEK e db e dbx If you enable the Custom Mode the relevant options for PK KEK db and dbx appear The options are e Save to File Saves the key to a user selected file e Replace from File Replaces the current key with a key from a user selected file Append from File Adds a key to the current database from a user selected file e Delete Deletes the selected key e Reset All Keys Resets to default setting e Delete All Keys Deletes all the keys 36 Option Table 7 Performance Option Multi Core Support Intel SpeedStep C States Control Limit CPUID Value Description K NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Description Specifies w
15. Specification ODD is externally accessible HDD is internally accessible Specification Line in MIC Line out port on rear side and MIC HP on front I O side USB2 0 2 and MIC 1 HP 1 supported on front pannel VGA 1 DP 1 RJ45 1 USB3 0 2 USB2 0 4 Line in MIC 1 Line out 1 support Broadcom NetXtreme 10 100 1000 PCIe Gigabit Networking Card support Serial PS 2 Add in Bracket or Serial Parallel Port PCle Add in Card Serial Parallel Port PCle Add in Card USB 2 0 Front Rear Internal is 2 4 1 and USB 3 0 Front Rear Internal is0 2 0 Feature Video Table 25 Internal Connectors Feature System power System fans Processor fans HDD fans Memory Processor Back I O Front I O Hard drive Optical drive SATA Power Table 26 Controls and Lights Feature Front of the computer Power button light Drive activity light Back of the computer Link integrity light on integrated network adapter Network activity light on integrated network adapter Power supply diagnostic light Specification VGA and DP output support on rear I O side Specification single power rail 290 W PSU 4 pin cable for CPU power 8 Pin cable for system power 1 system FAN connector on rear side 1 CPU FAN connector near CPU N A 2 DDR slot supported Intel LGA1150 CPU socket VGA 1 DP 1 RJ45 1 USB3 0 2 USB2 0 4 Line in MIC 1 Line out 1 USB2 0 2 and MIC 1 HP 1 supported on front panel 3
16. The floppy drive controller may be faulty One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The operating system is unable to carry out the command This message is usually followed by specific information for example Printer out of paper Take the appropriate action to resolve the problem The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The computer configuration information does not match the hardware configuration DIMM1 slot does not recognize a memory module The module should be re seated or installed 49 Error Message please populate DIMM1 Keyboard failure Memory address line failure at address read value expecting value Memory allocation error Memory data line failure at address read value expecting value Memory double word logic failure at address read value expecting value Memory odd even logic failure at address read value expecting value Memory write read failure at address read value expecting value Memory size in CMOS invalid Memory tests terminated by keystroke No boot device available No boot sector on hard disk drive No timer tick interrupt 50 Description A cable or connector may be loose or the keyboard or keyboard mouse controller may be faulty A memory mod
17. agnostic LED The diagnostic LED is only active and visible during the POST process Once the operating system starts to load it is no longer visible Amber LED blinking scheme The pattern is 2 or 3 blinks followed by a short pause then x number of blinks up to 7 The repeated pattern has a long pause inserted in the middle For example 2 3 2 amber blinks short pause 3 amber blinks followed by long pause then repeats Table 14 Power LED Diagnostics Amber LED State White LED State Description off off system is OFF off breathing system is in sleep state blinking off power supply unit PSU failure steady off PSU is working but failed to fetch code off steady system is ON Amber LED State Description 2 1 system board failure 2 2 system board PSU or PSU cabling failure 2 3 system board memory or CPU failure 2 4 coin cell battery failure 2 5 corrupt BIOS 2 6 CPU configuration failure or CPU failure 2 7 memory modules are detected but a memory failure 3 1 possible peripheral card or system board failure 3 2 possible USB failure 3 3 no memory modules are detected 3 4 possible system board error 3 5 memory modules are detected but a memory configuration or compatibility error 47 Amber LED State Description 3 6 possible system board resource and or hardware failure 3 7 some other failure with messages on screen Beep Code The computer can emit a series of beeps during start up if the display does not show e
18. alling the Expansion CarO ooooconocccoocccconccononnnonannnnan anno nro nennen nnne nnne nennen nnns nennen nnne nennen 14 Memory Mod le Guideliies 5 noe eap de betae ede Ai ek seen en PART ev dela ai 15 REMOVING the CS eg oT a RR 15 Installing the Memory niacara ein a ede e d E eeu 15 Removing the Coin Cell BatterY ooooonccnnnnccconccnnncccnonennnnnnnnnnnnannnennnnn cnn rca nnne nennen nnne en 15 Installing the Coin Cell Battery ooonnoncccnnnocccnnnnnnnnnnnnnnannnnnnnnn non nn nar n nn ran rn rr rn r rre rar rre 16 Removing the Hard Drives ete o mee UO RE EE Spe teme rd REB 16 Installing the Hard DriVe ooooocnoccconocccconnnononcnnnonnnnonnncnnn conan o nono nn n nnne nnns nnns nennen nnne nnns n nnne nnn 17 Removing the Optical DFIV6 2 eene edipi pee ade cete o rare Ge pe re rag eee an RARE Ea harness 17 Installing the Optical Drive ccccccccsccssscssecssecssscessesssecseecseeceseecseecseecseecsesesseseaessseeeseecseeseneseaeeeaeess 18 Removing the Speaker Letti dicta 18 Installing the Speake r ise A ne hurt 18 Removing the Power Supply sesesssseeeenenneeeeenn ne enn neeene nnne nennen nennen nennen nnne nnn 19 Installirig the Power Supply ioco hen E OUI eee art oc n e o ente that eta 20 Removing the Heatsink ASSEMDLY cccccssccssesesecsseesseeceecseecseecsseesseecaeseseeessessaeseaeseseeseesseeeaeeens 20 Installing the Heatsink ASSEMDLY cccccccccsscssccsseesseccssseseecss
19. bled w PXE Default e Enabled w Cloud Desktop Identifies and defines the serial port settings You can set the serial port to e Disabled Default e COM1 e COM2 e COM3 e COM4 K NOTE The operating system may allocate resources even if the setting is disabled Allows you to configure the internal SATA hard drive controller The options are e Disabled e ATA e AHCI Default Allows you to enable or disable the various drives on board e SATA 0 e SATA 1 e SATA 2 Default Setting All drives are enabled This field controls if the hard drive errors for the integrated drives are reported during system startup This technology is 33 Option USB Configuration Audio Table 4 Video Option Multi Display Table 5 Security Option Admin Password System Password Internal HDD_O Password 34 Description part of the SMART Self Monitoring Analysis and Reporting Technology specification Enable SMART Reporting This option is disabled by default Allows you to enable or disable the internal USB configuration The options are e Enable Boot Support e Enable Front USB Ports e Enable USB 3 0 Ports Enable Rear Dual USB 2 0 Ports e Enable Dual USB 2 0 Ports Under LAN ports Allows you enable or disable the audio feature Default Setting Audio is enabled Description Allows you to enables or disables Multi Display it should be enabled for windows 7 32 64bit or later only e
20. d Setup Pass Word A dai 41 Assigning a System Password and Setup PassWoTdO ococcccnnnnnococnccconocccnnnnnnnnnnnncnnnnancnninnnnnnnnnnnes 42 Deleting or Changing an Existing System and or Setup Password esee 42 Disabling a Systemi PassWord rriteni eenia a e anina a ennemi ennt enn rne nennt rentre nnn 43 4 DIE o qoid is do 45 Enhanced Pre Boot System Assessment ePSA DiaQnostiCs csccccceeeeeeeeeeeeeeeeesseeeeeesenneeeess 45 5 Troubleshooting Your COMPUteL ccsscccssessseesseessseesseessessseeeseeesseessseesees 47 Power LED DiagnOStiCs tret pi pe cet eere ERR RARE aaa aet eu dene 47 B ep Code o et A An cadit 48 Error Messages dc 48 6 Technical SpecificatiONS coconccconcconoccconocnnnnannnnonnnonononcnnnnnnonornnnr nennt nnn anna nnn 53 7 Contacting Del lie ccc edema ee ee aa ree ices ae ener nee 59 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist A A gt Es You have read the safety information that shipped with your computer A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety i
21. d that drive 0 1 on the primary secondary EIDE controller is operating outside of normal specifications It is advisable to immediately back up your data and replace your hard Description The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Insert a bootable floppy disk The computer encountered a problem while trying to configure one or more cards The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective The disk re set operation failed The operating system cannot locate a sector on the floppy or hard drive The operating system cannot find a specific track on the floppy disk or hard drive A chip on the system board might be malfunctioning The battery might be dead The time or date stored in System Setup does not match the computer clock A chip on the system board may be malfunctioning The keyboard controller may be malfunctioning or a memory module may be
22. er downwards into its slot to secure it 2 Thread the speaker cable into the chassis clip and connect the speaker cable to the system board 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer 18 Removing the Power Supply 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Perform the following steps as shown in the illustration a Press the 4 pin power cable 1 b Disconnect the 4 pin power cables from the system board 2 C Press the 8 pin power cable 3 d Disconnect the 8 pin power cables from the system board 4 e Unroute cables from the system board 5 5 Perform the following steps as shown in the illustration a Push in on the blue release tab beside the power supply 1 b Slide the power supply towards the front of the computer 2 C Lift and remove the power supply out of the computer 3 19 Installing the Power Supply Place the power supply in the chassis and slide towards the back of the system to secure it Tighten the screws to secure the power supply to the back of the computer Connect the 4 pin and 8 pin power cables to the system board Thread the power cables through the chassis clips Install the cover m gg wm Follow the procedures in After Working Inside Your Computer Removing the Heatsink Assembly 1 Follow the procedures in Before Working Inside Your Computer Remove the cover Perform the foll
23. esseessseceseesseecsescssecsaeceaesesesessesaeseeeeaes 20 Removing the PEroCessOF x s ei eiecit eec du ideis t et eg cite a uideo esas 21 Installing the Processor oce eee cine A de eel 21 Removing the System Fari e Ee e Bere ER Ae ee 21 Installing the System Fan cccccccssscssccssecssecsssccseccseeseecsescssescseseseseseesssessessseecseeesueesaescseeceesseeseneeses 22 Removing the Power Switch 2 rr tede rd ed odd 23 Installing the Power SWitChi cccccsccssccsssessesssecsseceseeesseesseceecseeesseesseesseecseecsaeeeaeecaessseeesaeseaeeeseeegs 24 Removing the I O Pannel cccccescceeeeseeeeeeeeeeceeeeeaeeeaeesaeecaeecaaeceaeesaeeeaeesaeeseaeseaeseaeseaeeseeesaeeeeaeeeaeees 24 Installing the 1 O Panel asocio 26 System Board Componente ritenere dune Ee ie pits 27 Removing the System Board isinsin aaea a a aT 28 Installing the System BOalTO oooooccccnnonccccnononnncnnnanncncnnnon cnn r nan ene rre rr rrr nennen nnns 30 E rests ccn issu beue aeui he cies A EET 31 Boot Seq ence neni sabeteashentadugiascgennsttdscdeePasedaeaaedecuuesuuznjaasie ataaTbasaedaadurueastaenshetendcravend 31 Navigation Keys cm oe te erbe deir fep a rt e HIR geared sn d D percent 31 System Setup OPON Sn ai tede Ute eee pep a ee Ceres 32 Updating the BIOS dii deu a Fei He o ated ECL ear e ev TUER ad 40 Clearing Forgotten Password ssssssseseseeeeee senes nennen nennen nennen 41 Clearing EMOS idilio daa 41 System an
24. grated Discrete Specification Core 5 4570 Processor Quad Core 3 20GHz Turbo 6MB w HD Graphics 4600 Core i3 4130 Processor Dual Core 3 4GHz 3MB w HD Graphics 4400 Pentium G3220 Processor Dual Core 3 0GHz 3MB w HD Graphics Core 5 4570 Processor 6MB Core i3 4130 Processor 3MB Pentium G3220 Processor 3MB Specification Intel H81 Chipset 64Mbit 8MB Specification DDR3 Synch DRAM Non ECC Memory 1600MHz 2 DDR connectors on MB Up to 8 GB 2 GB 16GB Specification HD Graphics 4600 HD Graphics 4400 HD Graphics base on CPU Type AMD Radeon HD8570 or AMD Radeon HD8490 53 Table 19 Audio Feature Integrated Table 20 Network Feature Integrated Table 21 System Information Feature System chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Table 22 Expansion Bus Feature Bus Type Bus Speed Table 23 Drives Feature Externally accessible Internally accessible Table 24 External Connectors Feature Audio Front Panel Back Panel Network Adapter Serial Parallel USB 54 Specification Realtek ALC3220 High Definition Audio Line in MIC Line out port on rear side and MIC HP on front I O side Specification Realtek RTL8151GD GIGABIT ETHERNET LAN 10 100 1000 Specification Intel H81 Chipset Seven Programmable Channels 64Mbit 8MB Specification PClex16 1 PClex1 3 PClex16 support Gen2 5Gbps PClex1 support gen 2 5Gbps
25. hether the process will have one or all cores enabled The performance of some applications will improve with the additional cores All Enabled by default e 1 2 Allows you to enable or disable the Intel SpeedStep feature Default Setting Enable Intel SpeedStep Allows you to enable or disable the additional processor sleep states Default Setting Enabled This field limits the maximum value the processor Standard CPUID Function will support e Disable CPUID Limit K NOTE Some Operating system will not complete installation when the maximum CPUID Function is greater than 3 HyperThread control SFF Allows you to enable or disable the Hyper Threading Technology This option is enabled by default Table 8 Power Management Option AC Recovery Auto On Time Description Specifies how the computer will respond when AC power is applied after a AC power loss You can set the AC Recovery to Power Off Default e Power On e Last Power State Allows you to set the time at which the computer must turn on automatically The options are e Disabled Default 37 Option Description e Every Day e Weekdays e Select Days Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled e Disabled e Enabled in S5 only e Enabled in S4 and S5 Enabled Fan Speed Control Controls the speed of the system fan This option is disabled by default K NOTE When enabled the fan runs at full
26. ight corner of the screen and click Settings l b Click the O and select Shut down n Windows 7 1 Click san 2 Click Shut Down or 1 Click san 2 Click the arrow in the lower right corner of the Start menu as shown below and then O 8 Click Shut Down Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover vob WN CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Connect any telephone or network cables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer If required verify that the computer works correctly by running the Dell Diagnostics 2 Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver Phillips screwdriver Small plastic scribe System Overview The figure below displays
27. le integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key Bring up the one time boot menu by pressing lt F12 gt key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics Es NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you re start the system 31 Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field lt Enter gt Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE Fo
28. le on your computer Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen Clearing Forgotten Password The system s software security features include a system password and a setup password The password jumper disables any password s currently in use There are 3 pins for the password reset jumper pop aNnNaubWN Pp e e pe N PO 13 Follow the procedures in Before Working Inside Your Computer Remove the cover Identify the password reset jumper on the system board see the System Board Components Remove the 2 pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2 Install the cover Connect the computer to the electrical outlet and power on the computer to clear the password Power off the computer and disconnect the power cable from the electrical outlet Remove the cover Replace the jumper on the pins 2 and 3 Install the cover Follow the procedures in After Working Inside Your Computer Power on the computer Go to the system setup and assign a new system or setup password Clearing CMOS oOo ON AM PWN P BR BRWN Po Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the PCI card if installed Identify the CMOS jumper on the system board see the System Board Components Place the 2 pin jumper plug on pins 1 and 2 to clear CMOS Install PCI card if installed Install the cover Connect the computer t
29. mputer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 2 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Aun Bow Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets Press and hold the power button while the computer is unplugged to ground the system board Remove the cover CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer 1 2 CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer Shut down the operating system In Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Using a mouse a Point to upper r
30. n switch into the chassis rear and slide it outward to secure it 2 Connect the intrusion switch cable to the system board 3 Install a heatsink assembly b cover 4 Follow the procedures in After Working Inside Your Computer Removing the Front Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Pry the front bezel retention clips away from the chassis 4 Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis Then lift the chassis and remove the front bezel from the computer 12 Installing the Front Bezel 1 Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front 2 Push the bezel toward the computer to engage the front bezel retention clips until they click into place 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing The Expansion Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Perform the following steps as shown in the illustration and a Press the tab 1 b Pull the card retension latch upward 2 13 eggs E EBA E AA LLLI Ii E 3 5 S O Es 4 Perform the following steps as shown in the illustration a Pull the release lever away from the expansion card until you release the securing tab from the dent in the card 1 b Ease the card up and out of its c
31. nc and any use of such mark by Dell Inc is under license Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc 2013 10 Rev A00 Contents 1 Working on Your COMputel ccccccssccssessseeseessseesseeeseseseecseeeseesseesseeesseeesnens 5 Before Working Inside Your Computer sesssesssssseeeeeneeeeeeen nennen 5 Turning Off Your Computer cintia eres estre adv ena eene RE da 6 After Working Inside Your Computer ssssssssseeeeeeeeeeenen nennen nennen nn hata nennen nenne 6 2 Removing and Installing Components eese 9 Recommended Tools 1 py RR RU HR ERE RERUM RENI REM aieg Minen gd se path ee Regul 9 System OVerVieW ic ied gie a a ceto Sis ie oed EU EH e ee i EUER HATTE EY 9 HRS Wii ERR PE 9 Removirig theCOVer cce rele A ied eene eee e eeu ae 10 installing the Covers s rei ette eremo id decease eed 11 Removing the Intrusion SWitCh occccccnnnnococcccnnnnnnnnnnnnnnnnnnnncnnnnnnnnnnnnn nn rca anes geese nnn n nennt nnnes sss n nnns nnn 12 Installing the Intr sion Switch ort etre e e tbt qr ee tp iuc o ge 12 Removingthe Front Bezel 5 Sasi gene Ree eee Ee eee 12 Installing the Front B zel orent teet en tionen Fe ka ron E ILC eaa ped vnd DE eaa re daa Ria ea aa Da RE Pas 13 Removing The Expansion Card esssssesssseseeeeeee nennen enne nennt nennt ren tn nennt senten rennen nnns 15 Inst
32. nformation that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your co
33. o the electrical outlet and power on the computer to clear the CMOS Power off the computer and disconnect the power cable from the electrical outlet Remove the cover Replace the jumper on the pins 1 and 2 Install PCI card if installed Install the cover Follow the procedures in After Working Inside Your Computer 15 Power on the computer System and Setup Password You can create a system password and a setup password to secure your computer 41 Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer I CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup pre
34. onnector and remove it from the computer 2 Installing the Expansion Card 1 Insert the expansion card in the connector on the system board and press down until secured 2 Pushthe retention latch back to its position 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer 14 Memory Module Guidelines To ensure optimal performance of your computer observe the following general guidelines when configuring your system memory e Memory modules of different sizes can be mixed for example 2 GB and 4 GB But all populated channels must have identical configurations Memory modules must be installed beginning with the first socket K NOTE The memory sockets in your computer may be labeled differently depending on the hardware configuration For example A1 A2 or 1 2 3 e If the quad rank memory modules are mixed with single or dual rank modules the quad rank modules must be installed in the sockets with the white release levers e If memory modules with different speeds are installed they operate at the speed of the slowest installed memory modules Removing the Memory Follow the procedures in Before Working Inside Your Computer Remove a cover b expansion card Press down on the memory retaining tabs on each side of the memory modules and lift the memory modules out of the connectors on the system board e y Installing the Memory 4 Align the notch on the memo
35. owing steps as shown in the illustration a Press the fan cable 1 b Disconnect the fan cable from the system board 2 C Loosen the captive screws in diagonal order and lift the heat sink assembly away from the computer Installing the Heatsink Assembly 1 Place the heatsink assembly into the chassis 2 Tighten the captive screws in diagonal order to secure the heatsink assembly to the computer 20 3 4 5 Connect the fan cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer Removing the Processor 1 2 Follow the procedures in Before Working Inside Your Computer Remove a cover b heat sink assembly Press the release lever down and then move it outward to release it from the retention hook Lift the processor cover and remove the processor from the socket Place it in an antistatic bag Installing the Processor 5 PWN Pp Insert the processor in the processor socket Ensure the processor is properly seated Lower the processor cover Press the release lever down and then move it inward to secure it with the retention hook Install a heat sink assembly b cover Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 2 3 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect the system fan cable from the system board 21 4 Pry and remove the sys
36. puter Remove a cover b front bezel Disconnect the I O panel data and USB data cables from the system board EA x OR A 4 Unthread and release the I O Panel data cable and USB data cable from the clip on the computer 5 Remove the screw that secures the I O panel to the computer 25 D sid Y VENERAT M 6 Release and pull the I O panel along with its cable out of the computer A x WES Installing the I O Panel Insert the I O panel into the slot on the chassis front Slide the I O panel towards the right of the computer to secure to the chassis Tighten the screw to secure the I O panel to the chassis Thread the I O panel and USB data cable into the chassis clip Connect the I O panel and USB data cable to the system board OF gom ND E Install a front bezel b cover 26 7 System Board Components The following image displays the system board layout h E e O wo ON AU RWN pe Follow the procedures in After Working Inside Your Computer 17 16 15 14 SATA connectors password reset jumper front USB2 0 connector internal USB connector RTCRST reset jump coin cell battery front audio connector PCl ex1 connector PCl ex16 connector intrusion switch connector system fan connector 12 13 14 15 16 17 18 19 20 21 12 13 processor socket cpu power connector PS2 serial port connector cpu fan connector memory connector power s
37. r the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear Table 2 General Option Description System Board This section lists the primary hardware features of your computer System Information Memory Information PCI Information Processor Information Device Information Boot Sequence Allows you to change the order in which the computer attempts to find an operating system 32 Boot Sequence Diskette drive SATA HDD Drive USB Storgae Device CD DVD CD RW Drive Onboard NIC Boot List Option Allows you to change the boot list option Legacy Option Advanced Boot Options Date Time Table 3 System Configuration Option Integrated NIC Serial Port SATA Operation Drives SMART Reporting Description UEFI Allows you to Enable Legacy Option ROMs e Enabled Default Allows you to set the date and time The changes to the system date and time takes effect immediately Description Allows you to configure the integrated network controller The options are e Disabled e Enable UEFI Network Stack e Enabled e Ena
38. rrors or problems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 sec and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code 1 3 2 Cause Memory failure K NOTE 1 If the system is attached with an internal speaker we can hear the beep sound directly K NOTE 2 If the system does have an internal speaker connect an external speaker to line out connection to hear the beep sound K NOTE User can also check the power LED behavior instead of the beep code for troubleshooting purpose Error Messages Error Message Description Address mark not The BIOS found a faulty disk sector or could not find a particular disk sector found Alert Previous The computer failed to complete the boot routine three consecutive times for the attempts at same error Contact Dell and report the checkpoint code nnnn to the support booting this technician system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support Alert Security The MFG MODE jumper has been set and AMT Management features are disabled override Jumper is until it is removed installed Attachment failed The floppy or hard
39. ry card with the tab in the system board connector Press down on the memory module until the release tabs spring back to secure them in place Install a expansion card b cover Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 2 Follow the procedures in Before Working Inside Your Computer Remove 15 a cover b expansion card s Press the release latch away from the battery to allow the battery to pop up from the socket and lift the coin cell battery out of the computer Installing the Coin Cell Battery 1 3 Place the coin cell battery in its slot on the system board and press until the release latch springs back into place and secures it Install a expansion card b cover Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 2 16 Follow the procedures in Before Working Inside Your Computer Remove a cover b front bezel Perform the following steps as shown in the illustration a Disconnect the data cable and the power cable from the back of the hard drive b Press the blue securing bracket tabs inwards 1 c Lift the hard drive bracket out of the hard drive bay 2 4 Flex the hard drive bracket and remove the hard drive from the hard drive bracket Installing the Hard Drive PWN P 5 Insert the hard drive into the hard drive bracket Press the securing brackets inward and
40. s for Advanced debugging e Verbose Mode Disabled Es NOTE This Option is only relevant when the integrated NIC control in the System Configuration group is set to enable with Cloud Desktop Table 13 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log e Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Re start the computer Go to dell com support Enter the Service Tag or Express Service Code and click Submit K NOTE To locate the Service Tag click Where is my Service Tag NOTE If you cannot find your Service Tag click Detect Service Tag Proceed with the instructions on screen If you are unable to locate or find the Service Tag click the Product Category of your computer Choose the Product Type from the list Select your computer model and the Product Support page of your computer appears Click Drivers amp Downloads On the Drivers and Downloads screen under the Operating System drop down list select BIOS Identify the latest BIOS file and click Download File 10 Select your preferred download method in the Please select your download method below window click Download File 0 Onan s The File Download window appears 40 11 12 Click Save to save the fi
41. slide the hard drive bracket into the bay Connect the data cable and the power cable to the back of the hard drive Install the a front bezel b cover Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 2 Follow the procedures in Before Working Inside Your Computer Remove a cover b front bezel Perform the following steps as shown in the illustration a Disconnect the data cable and the power cable from the back of the optical drive b Slide and hold the optical drive latch to unlock the optical drive 1 c Pull the optical drive out of the computer 2 17 4 Repeat steps 3 remove the second optical drive if available Installing the Optical Drive 1 Push the optical drive from the front toward the back of the computer till it is secured by the optical drive latch 2 Connect the data cable and power cable to the back of the optical drive 3 Install the front bezel 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Speaker 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Perform the following steps as shown in the illustration a Disconnect the cable from system board 1 b Release the speaker cable from system board 2 C Press down the speaker securing tab 3 d Slide the speaker upwards to remove 4 e Installing the Speaker 1 Slide the speak
42. ss lt F2 gt immediately after a power on or re boot 1 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen appears 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space C C 0 C D 9 0 C Re enter the system password when prompted 4 Type the system password that you entered earlier and click OK Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password 6 Type the setup password that you entered earlier and click OK 7 Press Esc and a message prompts you to save the changes 8 Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked 42 To enter the Sys
43. tem Setup press lt F2 gt immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted Press lt Esc gt and a message prompts you to save the changes Press lt Y gt to save the changes and exit from the System Setup The computer reboots Disabling a System Password The system s software security features include a system password and a setup password The password jumper disables any password s currently in use Es 1 2 3 4 o0 0 M o0 11 12 13 NOTE You can also use the following steps to disable a forgotten password Follow the procedures in Before Working on Your Computer Remove the cover Identify the PSWD jumper on the system board Remove the PSWD jumper from the system board NOTE The existing passwords are not disabled erased until the computer boots without the jumper Install the cover NOTE If you assign a new
44. tem fan away from the four grommets securing it to the back of the computer Installing the System Fan Place the system fan in the chassis Pass the four grommets through the chassis and slide outward along the groove to secure in place 1 2 3 Connect the system fan cable to the system board 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer 22 Removing the Power Switch 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a cover b front bezel c optical drive Perform the following steps as shown in the illustration a Press the power cable 1 b Disconnect the power switch cable from the system board 2 23 5 Perform the following steps as shown in the illustration a Press the clips on both side of the power switch to release it from the chassis 1 b Slide to remove the power switch along its cable from the computer 2 o Ne Ne os N 4 e Installing the Power Switch vk wn 6 Slide the power switch in through the front of the computer Secure the power switch cable to the chassis Thread the power switch cable into the chassis clips Connect the power switch cable to the system board Install the a optical drive b front bezel c cover Follow the procedures in After Working Inside Your Computer Removing the I O Panel 1 2 24 Follow the procedures in Before Working Inside Your Com
45. ule may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The software you are attempting to run is conflicting with the operating system another program or a utility A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The amount of memory recorded in the computer configuration information does not match the memory installed in the computer A keystroke interrupted the memory test The computer cannot find the floppy disk or hard drive The computer configuration information in System Setup may be incorrect A chip on the system board might be malfunctioning Error Message Non system disk or disk error Not a boot diskette Plug and play configuration error Read fault Requested sector not found Reset failed Sector not found Seek error Shutdown failure Time of day clock stopped Time of day not set please run the System Setup program Timer chip counter 2 failed Unexpected interrupt in protected mode WARNING Dell s Disk Monitoring System has detecte
46. witch connector ATX power connector HDD_ODD power cable connector HDD LED connector speaker connector 27 Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b memory c expansion card s d heatsink assembly e processor 3 Disconnect all the cables connected to the system board 4 Perform the following steps as shown in the illustration a Disconnect the 8 pin power cable b Press the 4 pin power cable 1 c Disconnect the 4 pin power cables from the system board 2 28 6 Tilt the system board at 45 degrees and then lift the system board out of the computer j D 1 Y A A y MRS Sa PN 7 Liftthe system board out of the computer 29 Installing the System Board 1 al 30 Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis Tighten the screws that secure the system board to the chassis Connect the cables to the system board Install all the cables a processor b heatsink assembly c expansion card d memory e cover Follow the procedures in After Working Inside Your Computer 5 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration Enable or disab
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