DELL Precision M3800
Contents
1. a base cover b battery Disconnect and remove the following cables a antenna cables from the WLAN card b touch panel cable and display cable from the system board c camera cable from the I O board 29 5 Lift and remove the palmrest assembly from the display assembly A CAUTION Lift the palmrest assembly slowly to avoid damaging the display assembly 30 6 Slide the palmrest assembly away from the display assembly Installing the Display Assembly Align the palmrest assembly on the display assembly Tighten the screws to secure the display hinges to the palmrest assembly Route the touch panel cable display cable and camera cable through the routing tabs BONN Connect the following cables a touch panel cable and display cable to the system board b camera cable to I O board c antenna cables to the WLAN card 5 Install the 31 a b battery base cover 6 Follow the procedures in After Working Inside Your Computer Removing the Palmrest Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a b c d e f g h i j k base cover battery hard drive speakers WLAN card coin cell battery mSATA card fans heatsink power adapter port I O board memory modules m system board n keyboard 3 Remove the screws that secure the display hinges to the palmrest assembly Q r4 4 Liftthe palmrest assembly away fr2. closed to 135 60 Hz 80 80 80 80 Specification e United States 80 keys e United Kingdom 81 keys e Brazil 81 keys e Japan 84 keys QWERTY AZERTY Kanji Specification 105 mm 80 mm Specification HD Camera Digital Array Microphone 0 92 megapixels Maximum 1280 x 720 Pixels 30 Frame Per Seconds Maximum 74 degrees Specification SATA 3 6 Gb s 47 Feature Hard Drives optional Solid State Drives optional Size Table 19 Battery Feature Type Dimensions 61 Wh Depth Height Width Weight 91 Wh Depth Height Width Weight Voltage Temperature range Operating approximate Non operating Coin cell battery Table 20 AC Adapter Feature Input voltage Input current maximum Input frequency Output power Output current Rated output voltage 48 Specification one internal 2 5 inch SATA HDD One Solid State Drive SSD Full Mini Card FMC 128 GB 256 GB 500 GB 512 GB and 1 TB Specification Li polymer 6 cell 61 Wh 6 cell 91 Wh 92 65 mm 3 64 inches 9 mm 0 35 inches 270 mm 10 62 inches 320 g 0 70 lb 92 65 mm 3 64 inches 9 mm 0 35 inches 342 45 mm 13 48 inches 443 g 0 97 lb 111V e Charge 0 C to 50 C 32 F to 158 F Discharge 0 C to 70 C 32 F to 122 F e Operating 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 3 V CR2022 lithium ion cell Specification 100 VAC to
3. 240 VAC 1 80 A 50 Hz to 60 Hz 130 W 6 67 A 19 50 VDC Feature Dimensions Height Width Depth Temperature range Operating Non Operating Table 21 Physical Dimensions Physical Height Width Depth Weight Minimum Table 22 Environmental Feature Temperature range Operating Storage Relative humidity maximum Operating Storage Maximum vibration Operating Storage Maximum shock Operating Non operating Altitude Operating Storage Airborne contaminant level Specification 22 mm 0 86 inches 66 mm 2 59 inches 143 mm 5 62 inches 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F Specification 18 mm to 18 37 mm max 0 70 inches to 0 72 inches 372 2 mm 14 60 inches 253 9 mm 9 99 inches 1 31 kg 4 5 lb Specification 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F 10 to 90 non condensing 10 to 95 non condensing 0 66 GRMS 2 Hz 600 Hz 1 3 GRMS 2 Hz 600 Hz 110 G 2 ms 160 G 2 ms 15 2 m to 3048 m 50 ft to 10 000 ft 15 2 m to 10 668 m 50 ft to 35 000 ft G1 as defined by ISA S71 04 1985 49 50 6 Contacting Dell NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by
4. Hose 21 Removing the Heatsink cccccccsccssscssscesseessecssecsseseseceseesseecseecseecsaeesseesseecsescsaeceseseseseseecseeseaeseaeeees 21 Installing the Heatsirk cttm tas ea e ee m e un reete eerie eds 22 Removing the Power Adapter Port c ccccccssssssscssscssscesseessesseecseecsaeesseeeseecseecseesseeseeessseesseeseesseeees 22 Installing the Power Adapter Port cccceeeeeeeeeeeeeeeeeaeeeeeeeeeee eene nnnnnnrennr sensn nnn t nn nnn nrnnnn nsn srt n nnn 23 Removing the Input Output I O Board sssessseseseeeeeeeeeeennnneennenen nennen nennen nnne nnns 23 Installing the I O Board cenae dente ee dece dee eot aede hee vende 24 Removing the Memory MOdule s ccccesseneeeeeeeeneeeeeeeaeeeeeeecaeeeeceecneeeeeesnaeeeeesccaeeeesesneeeeeessneeees 24 Installing the Memory MOdUIe S cccceeeeeeeeeeeeeeeeeeceeneeeeescaueeeseseaeeeeeecnaeeesesecaaeeeeseeaaeeseneeneeeeess 25 Removing the System Board rer eee ee tU HERE UE ECE Re tere aaae RE 25 Installing the System Board iiie FEL Ba terrere eR eee eee 27 Removing the Keyboard ccccccccssscssscsssesssccsssessesseecsseesseesseecsescseecseeeseeeeseecaeecseecsaeseseseseesseesseessaeeags 27 Installing the Keyboard re o tee e eame ee eem d E eee 29 Removing the Display Assembly ccscccscesscssseessecssecseecsseesseecseecsescseecsaeesaeecseseseeseecseessateeseeesees 29 Installing the Display ASSCM
5. cable to the system board and I O board Install the a battery b base cover cub WN P 20 6 Follow the procedures in After Working Inside Your Computer Removing the Fans Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery 3 Perform the following steps to remove the system fan and the video card fan a Disconnect the camera cable from the I O board b Disconnect the system fan cable and the video card fan cable from the system board c Remove the screws that secure the fans to the system board d Lift the fans away from the palmrest assembly Installing the Fans Connect the system fan cable and the video card fan cable to the system board Connect the camera cable to the I O board Align the screw holes on the fans with the screw holes on the palmrest assembly Tighten the screws to secure the fans to the palmrest assembly Install the a battery b base cover vb WN P 6 Follow the procedures in After Working Inside Your Computer Removing the Heatsink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the 21 a base cover b battery NOTE The appearance of the heatsink and the number of screws will vary if you purchased your computer with an integrated graphics card Perform the following steps to remove the heatsink a Remove the screws that secure the heatsink to the system board b Lift the heatsink off the syst
6. country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit dell com support Select your support category Verify your country or region in the Choose a Country Region drop down menu at the top of page PWN P Select the appropriate service or support link based on your need 51
7. cover Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 18 Follow the procedures in Before Working Inside Your Computer A CAUTION Removing the coin cell battery re sets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Remove the a base cover b battery c WLAN card Perform the following steps to remove the coin cell battery a Disconnect the coin cell battery cable from the I O board b Lift up and remove the coin cell battery from the palmrest assembly Installing the Coin Cell Battery 4 Replace the coin cell battery in its slot in the computer Connect the coin cell battery cable to the I O board Install the a WLAN card b battery c base cover Follow the procedures in After Working Inside Your Computer Removing the mSATA Card 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Disconnect the l O board cable from the system board and I O board 19 4 Remove the screw that secures the mSATA card to the palmrest assembly Remove the mSATA card from the system board Installing the mSATA Card Align the notch on the mSATA card with the tab on the mSATA card connector Insert the mSATA card into the mSATA card connector Tighten the screw to secure the mSATA card to the palmrest assembly Connect the I O board
8. remove the main battery before you service the computer 7 Remove the main battery 8 Turn the computer top side up 9 Open the display 10 Press the power button to ground the system board A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Turning Off Your Computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Using a mouse a Point to upper right corner of the screen and click Settings l b Click the O and select Shut down n Windows 7 1 Click san 2 Click Shut Down or 1 Click san 2 Click the arrow in the lower right corner of the Start menu as shown below and then 9 a Click Shut Down 2 Ensure that the computer and all attached devices are turne
9. DILY cceccceeeseeeeeeeeeaeeeeeeeeeeaeeeesaeeeeseeeseaeeeesaeeeeaeeeseaeeeeaeeeeeaeeeeeaeesaes 31 Removing the Palmrest Assembly sssssseseseeeeseeeeneeeee enne nennen nennen nnne nennen 32 Installing the Palmrest Assembly sesessseseseeeee nennen nennen nnne nnne nnne nnne nnn nennen 53 5 System Setup aio oue cen ie RAND certian DOR ANS ER GERA UETPUD anes 55 Boot Sequence desiit itle eer ARR EST qe re aU eae Ha EP la eerie ea NERA RE shishocrent 35 Navigation Keys sii eec npe it dope oe ren oe Po FORE ERE Ve bo DE re toe Tov eep esae Beth dues Gute etna ria Poe FERE ELS 55 System Setup Options deine dre entree eite rei De ee y Se re LL Ree de edo NEEE dates 36 Updating the BIOS 2 eat er etat fete e decipi eee 40 System and Setup Password sssssssssissssseseesesee een en aerea ORE aE Ea daaa eaaa ns sinn aE sat 40 Assigning a System Password and Setup Password sesessssssseseseeeeeeennennee 40 Deleting or Changing an Existing System and or Setup Password eese 41 4 DAO SUC S fW ec 43 Enhanced Pre Boot System Assessment ePSA Diagnostics sese 43 Device Status Re n REN 44 Battery Status Lights tetto tras dern Een ea R TROU RH FR RIRE FR T S RR AERE KR a d CREER RR AE 44 5 Technical Specifications icuie ien scecvec sace eg adc pardans ater a E C LER QUEE 45 6 Contacting Dellen hte re roe co cet o o ia neces 51 Wo
10. Dell Precision M3800 Owner s Manual Regulatory Model P31F Regulatory Type P31F001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer AN CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death 2013 Dell Inc All Rights Reserved Trademarks used in this text Dell the Dell logo Dell Boomi Dell Precision OptiPlex Latitude PowerEdge PowerVault PowerConnect OpenManage EqualLogic Compellent KACE FlexAddress Force10 Venue and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and o
11. System Time Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU Cache Fixed HDD mSATA Device AC Adapter Type System Memory 36 Allows you to set the date and time Displays the BIOS version Displays the product name Dell Precision M3800 Default Setting Displays the service tag Displays the asset tag None Default Setting Displays the CPU type Displays the CPU speed Displays the CPU ID Displays the sizes of the CPU caches Displays the type and size of the HDD WDC WD10SPCX 75HWSTO 1000 GB Default Setting Displays the type and size of the mSATA device Displays the type of the AC adapter None Default Setting Displays the size of the system memory Option Extended Memory Memory Speed Keyboard Type Table 3 Advanced Option Intel R SpeedStep TM Virtualization USB Emulation USB PowerShare SATA Operation Adapter Warnings Multimedia Key Behaviour Battery Health Intel R Rapid Start Technology Battery Charge Configuration Miscellaneous Devices Description Displays the size of the extended memory Displays the speed of the memory Displays the type of keyboard Backlite Default Setting Description Allows you to enable or disable the Intel R SpeedStep TM feature Enabled Default Setting This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilitie
12. able through the routing tabs on the palmrest assembly Tighten the screw to secure the speakers to the palmrest assembly Connect the speaker cable to the system board Install the a battery b base cover WP WNP 6 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery 3 Perform the following steps to remove the WLAN card a Remove the screw to release the bracket that secures the WLAN card to the computer b Disconnect the antenna cables from the WLAN card c Slide and remove the WLAN card from its connector on the I O board 17 Installing the WLAN Card 1 2 3 4 6 Align the notch on the WLAN card with the tab on the WLAN card connector on the I O board Align the bracket which secures the WLAN card to the palmrest assembly Tighten the screw to secure the WLAN card to the palmrest assembly Connect the antenna cables to the WLAN card A CAUTION To avoid damage to the WLAN card do not place any cables under it NOTE The color of the antenna cables is visible near the tip of the cables The following table provides the antenna cable color scheme for the WLAN card supported by your computer Connectors on the WLAN card Antenna cable color Main white triangle white Auxiliary black triangle black Install the a battery b base
13. before you set the system or hard drive password K NOTE Successful password changes take effect immediately K NOTE Deleting the admin password automatically deletes the system password and the hard drive password K NOTE Successful password changes take effect immediately Allows you to set change or delete the system password K NOTE Successful password changes take effect immediately Allows you to set change or delete the administrator password Allows you to enable or disable permissions to set a System password and a Hard Drive password when the admin password is set Default Setting Permitted Allows you to activate or disable the optional Computrace software The options are e Deactivate Default Setting e Activate K NOTE The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system When disabled the BIOS will not turn On the TPM During POST The TPM will be non functional and invisible to the operating system When enabled the BIOS will turn On the TPM during POST so that it can be used by the operating system This option is Enable by default Option Table 5 Boot Option Boot List Option Secure Boot Load Legacy Option ROM Set Boot Priority Table 6 Exit Option Save Changes and Reset Dis
14. by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer If the computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock it CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device 4 Disconnect all network cables from the computer 5 Disconnect your computer and all attached devices from their electrical outlets 6 Close the display and turn the computer upside down on a flat work surface NOTE To avoid damaging the system board you must
15. card Changes and Reset Restore Defaults Discard Changes Save Changes Description K NOTE Disabling this option does not change any settings you may have made to the TPM nor does it delete or change any information or keys you may have stored there It simply turns Off the TPM so that it cannot be used When you re enable this option the TPM will function exactly as it did before it was disabled K NOTE Changes to this option take effect immediately Description Default Setting Legacy This option enables or disables the Secure Boot feature e Disabled Default Setting Windows 7 e Enabled Windows 8 1 This option enables or disables the Load Legacy Option ROM feature e Enabled Default Setting Windows 7 e Disabled Windows 8 1 Allows you to change the order in which the computer attempts to find an operating system e 1st Boot Priority CD DVD CD RW Drive e 2nd Boot Priority Network e 3rd Boot Priority mini SSD e Ath Boot Priority USB Storage Device e 5th Boot Priority Hard Drive e 6th Boot Priority Diskette Drive Description Allows you to save the changes you made Allows you to discard the changes you made Allows you to restore the default options Allows you to discard the changes you made Allows you to save the changes you made 39 Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is availabl
16. d off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer A CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connectany external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connectany telephone or network cables to your computer CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 3 Replace the battery 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver 0 Phillips screwdriver 1 Phillips screwdriver T5 Torx screwdriver Small plastic scribe Flash BIOS update program CD System Overview Figure 1 Inside View Back BWN ER DC in 5 speakers System fan 6 ba
17. e For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Re start the computer Go to dell com support 3 Enter the Service Tag or Express Service Code and click Submit K NOTE To locate the Service Tag click Where is my Service Tag NOTE If you cannot find your Service Tag click Detect Service Tag Proceed with the instructions on screen If you are unable to locate or find the Service Tag click the Product Category of your computer Choose the Product Type from the list Select your computer model and the Product Support page of your computer appears Click Drivers amp Downloads On the Drivers and Downloads screen under the Operating System drop down list select BIOS Identify the latest BIOS file and click Download File 10 Select your preferred download method in the Please select your download method below window click Download File o0 ONAN SE The File Download window appears 11 Click Save to save the file on your computer 12 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer A CAUTION The passw
18. em board Installing the Heatsink 1 4 Align the screw holes on the heatsink with the screw holes on the system board Tighten the screws to secure the heatsink to the system board Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the Power Adapter Port 22 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Disconnect the following cables from the system board a power adapter port b touch panel Perform the following steps to remove the power adapter port a Release the power adapter port cable from under the display hinge b Remove the screw that secures the power adapter port to the palmrest assembly c Lift the power adapter port off the palmrest assembly Installing the Power Adapter Port 5 Tighten the screw to secure the power adapter port to the palmrest assembly Route the power adapter port cable under the display hinge Connect the following cables to the system board a touch panel b power adapter port Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the Input Output I O Board 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery c WLAN card Perform the following steps to remove the I O board a Disconnect the fan camera and I O board cab
19. enen ee e erii de e carpe rester eep itis 11 Installing the System Badges naiara nana eaa e a A Ea Eaa aA aa AEO An AAAA SEEREN AA 12 Removing the Battery les enn a pee de ra uto a Elea Meg evene eee REA RR 13 Installing the Battery nite perde Ire said ier teen Pre Ere Faso nea ER Ded ra Dna faepe a 13 Removing the Touchpad isisa E aaa E E E a E E 13 Installing the Touchpad mien E A a Aaa aaae n araa a aE A DAR E a aea ea aa 14 Removing the Hard Drive ener nennen nnne nnns enne nnn nennen nennen nnn 15 Installing the Hard Drive ied dap UE RUN d b Cabe e da oid dans 16 Removing the Speakers 2 rarement nhat Edna ke dae Ee an FREE PRR FE Fo Ra ER RA E EE RR R Ran aeiia 16 Installing the Speakers crier einen eos tae ats onte edt sa ette Yee dau 17 Removing the Wireless Local Area Network WLAN Card ssesseeeeeeeeeeneennene 17 Installing the WLAN Card 1 ca zeiten pere dte opa dete toe e Do ere aD e de ao LEE sees 18 Removing the Coin Cell Battery erret erp eno ee RR EA pA AEDn iaaii sananpa Sta 18 Installing the Coin Cell Battery nnne nnn nennen nennen rennen 19 Removing the mSATA Card epe Siete tete recien pe n Ht Deeper edet eddy 19 Installing the mSATA Card ccccsccsssesssessccssscssscsseesseecsesesaecsseesssesseecseecsueseneesaeasseesseesanessueenseesseesaes 20 Removing the Fans de de td e e pec ede eee reste tod 21 Installing thie Fans e Ree RE ge denotatur tt didus
20. ess Y to save the changes and exit from the System Setup The computer reboots 41 42 Di 4 agnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requ iring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem En hanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to A Es Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure tha
21. he tape to the keyboard cable connector 6 Route the following cables on the system board and press down on the connector latches to secure the cables a hard drive b touchpad c keyboard backlight 7 Connectthe following cables to the system board a display b touch panel C power adapter d hard drive e speaker f 1 O board A CAUTION Make sure that no cables are placed under the system board 8 Install the a memory modules b mSATA card c heatsink d fan e battery f base cover assembly 9 Follow the procedures in After Working Inside Your Computer Removing the Keyboard 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c hard drive d system board 3 Peel off the Mylar tape from the keyboard Peel off the Mylar sheath to access the screws 27 4 Remove the screws that secure the keyboard to the palmrest assembly 5 Lift and remove the keyboard from the palmrest assembly 28 Installing the Keyboard PWN bP 5 Tighten the screws to secure the keyboard to the palmrest assembly Affix the Mylar sheath to the screws on the keyboard Affix the Mylar tape to the keyboard Install the a system board b hard drive c battery d base cover Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 1 Follow the procedures in Before Working Inside Your Computer Remove the
22. king Inside Your Computer Remove the a base cover b battery c fans d heatsink e mSATA card f memory modules 4 NOTE Your computer s Service Tag is located under the system badge You must enter the Service Tag in the BIOS after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can re connect them correctly after you replace the system board Disconnect the following cables from the system board a l O board b speaker 25 26 c hard drive d power adapter e touch panel cable f display cable Lift the connector latches and disconnect the following cables from the system board a keyboard backlight b touchpad c hard drive d keyboard after peeling off the tape and lifting the connector latch Perform the following steps to remove system board a Loosen the captive screws that secure the system board to the palmrest assembly b Remove the screws that secure the system board to the palmrest assembly c Lift the system board off the palmrest assembly Installing the System Board 1 Align the system board on the palmrest assembly 2 Tighten the captive screws to secure the system board to the palmrest assembly 3 Tighten the screws to secure the system board to the palmrest assembly 4 Slide the keyboard cable in the connector and press down on the connector latch to secure the cable d Adhere t
23. les from the I O board b Remove the screws that secure the I O board to the palmrest assembly c Lift the I O board from the palmrest assembly 23 Installing the I O Board 5 Tighten the screws to secure the I O board to the palmrest assembly Connect the following cables to the I O board a camera b I O board c fan Connect the I O board cable to the I O board and the system board Install the a WLAN card b battery c base cover Follow the procedures in After Working Inside Your Computer Removing the Memory Module s 1 2 24 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Perform the following steps to remove the memory module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the memory module pops up b Remove the memory module from the memory module connector Installing the Memory Module s 4 Align the notch on the memory module with the tab on the memory module connector Slide the memory module firmly into the connector at a 45 degree angle and press the memory module down until it clicks into place K NOTE If you do not hear the click remove the memory module and re install it Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the System Board 1 2 Follow the procedures in Before Wor
24. m the system board b Remove the screws that secure the hard drive to the palmrest assembly c Lift the hard drive off the palmrest assembly 4 Perform the following steps to remove the hard drive bracket a Disconnect the interposer from the hard drive b Remove the screws that secure the hard drive bracket to the hard drive c Lift the hard drive off the hard drive bracket 15 Installing the Hard Drive 1 2 3 4 5 6 7 Align the screw holes on the hard drive bracket with the screw holes on the hard drive Tighten the screws that secure the hard drive bracket to the hard drive Connect the interposer to the hard drive Tighten the screws to secure the hard drive to the palmrest assembly Connect the hard drive cable to the system board Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the Speakers 1 2 16 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Perform the following steps to remove the speaker a Disconnect the speaker cable from the system board b Unroute the speaker cable and remove the cable from the routing tabs c Remove the screw that secures the speakers to the palmrest assembly d Lift the speakers along with the speaker cable off the palmrest assembly Installing the Speakers Align the speakers in the slot on the palmrest assembly Route the speaker c
25. om the display assembly A CAUTION Lift the palmrest assembly slowly to avoid damaging the display assembly 32 5 Remove the palmrest assembly away from the display assembly Installing the Palmrest Assembly Align the palmrest assembly on the display assembly Tighten the screws to secure the display hinges to the palmrest assembly Press down on the palmrest assembly to close the display Install the a keyboard b system board c memory modules d I O board PWN 33 34 e power adapter port f heatsink g fans h mSATA card i coin cell battery j WLAN card k speakers hard drive m battery n base cover Follow the procedures in After Working Inside Your Computer 5 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key e Bring up the one time boot menu by pressing lt F12 gt key The
26. one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you re start the system 35 Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field lt Enter gt Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear Table 2 Main Option Description
27. ord features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password 40 NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or re boot 1 Inthe System BIOS or System Setup screen select System Security and press Enter The System Security screen appears 2 Inthe System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space C C 0 C D 9 D C Re enter the system pas
28. re with AC adapter present Battery in full charge mode with AC adapter present Battery in charge mode with AC adapter present 5 Technical Specifications K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon Help and Support and then select the option to view information about your computer Table 7 System Information Feature System Chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Table 8 Processor Feature Processor type L1 cache L2 cache L3 cache Table 9 Memory Feature Type Speed Connectors Capacity Minimum Memory Maximum memory Table 10 Video Feature Type Data bus Specification Mobile Intel 8 Series Chipset Two VT d DMA remap engines Intel 64 and IA 32 Architecture 8 MB Specification Intel Core i7 Quad Core Up to 256 KB cache depending on processor type Up to 1024 KB cache depending on processor type Up to 6144 KB cache depending on processor type Specification DDR3L 1600 MHz 2 SoDIMM Sockets 8 GB 12 GB and 16 GB 8 GB 16 GB Specification Discrete PCIE x16 Gen3 45 Feature Video controller and memory Table 11 Audio Feature Integrated Table 12 Communication Feature Network adapter Wireless Table 13 Ports and Connectors Feature Audio USB 2 0 USB 3 0 Video Memory card reader Table 14 Display Feature Type Size Dimensions Heigh
29. rking on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist A A gt Ka e You have read the safety information that shipped with your computer e A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card
30. s provided by Intel Virtualization technology Allows you to enable or disable the Virtualization feature Enabled Default Setting Allows you to enable or disable the USB Emulation feature Enabled Default Setting Allows you to enable or disable the USB PowerShare feature Enabled Default Setting Displays the SATA Operation information Allows you to enable or disable the adapter warnings feature Function Key Default Setting Displays the battery health information Allows you to enable or disable the Intel R Rapid Start Technology feature Enabled Default Setting Adaptive Default Setting Allows you enable or disable the various on board devices The options are e External USB Ports Enabled Default Setting e USB Debug Disabled Default Setting 37 Table 4 Security Option Unlock Setup Status Admin Password Status System Password Status HDD Password Status Asset Tag Admin Password System Password HDD Password Password Change Computrace TPM Security 38 Description Unlocked Default Setting Displays the status of the admin password Default Setting Not set Displays the status of the system password Default Setting Not set Displays the status of the system password Default Setting Not set Allows you to set the asset tag Allows you to set change or delete the administrator admin password K NOTE You must set the admin password
31. sword when prompted 4 Type the system password that you entered earlier and click OK 5 Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password 6 Type the setup password that you entered earlier and click OK 7 Press Esc and a message prompts you to save the changes 8 Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 Inthe System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 Inthe System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted 5 Press Esc and a message prompts you to save the changes 6 Pr
32. t Width Diagonal 46 Specification NVIDIA Quadro K1100M 2 GB GDDR5 4 Pcs 128Mx32 1 5 V based Specification dual channel High Definition audio Specification Ethernet via USB to Ethernet Dongle provided in box K NOTE No RJ45 10 100 1000Base T IPv6 provided Wireless On Off implemented via keyboard wireless key e WLAN and Bluetooth BT 4 0 LE combo card support Bluetooth 2 1 3 0 4 0 4 1 with Wi Fi combo module Specification e Microphone Headphone Universal Audio jack support e Autosense Headphone Microphone combo jack support 1 8 inches connector one three e Mini DisplayPort DP 1 2 support e HDMI 1 4a with audio Intel Media Vault support through HDMI port SD 4 0 Specification 1366 X 768 pixels 15 6 inches 254 0 mm 9 99 inches 372 0 mm 14 64 inches 396 24 mm 15 60 inches Feature Active area X Y Maximum resolution Maximum Brightness Operating angle Refresh rate Minimum viewing angles Horizontal Vertical Table 15 Keyboard Feature Number of keys Layout Table 16 Touchpad Feature Active Area X axis Y axis Table 17 Camera Feature Type Still Resolution Video Resolution Diagonal Table 18 Storage Feature Storage Storage Interface Drives configurations Specification 344 16 mm X 193 59 mm 345 60 mm X 194 40 mm 13 5 inches X 7 62 inches 13 60 inches X 7 65 inches 1920 X 1080 pixels 3200 X 1800 pixels 400 nits 0
33. t you are present at the computer terminal when the diagnostic tests are performed Power on the computer As the computer boots press the lt F12 gt key as the Dell logo appears On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices If you wish to run a diagnostic test on a specific device press lt Esc gt and click Yes to stop the diagnostic test Select the device from the left pane and click Run Tests If there are any issues error codes are displayed Note the error code and contact Dell 43 Device Status Lights Icon Description Q Turns on when you turn on the computer and blinks when the computer is in a power management mode 98 Turns on when the computer reads or writes data Turns on steadily or blinks to indicate battery charge status o Turns on when wireless networking is enabled Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white light Alternately blinking amber light with steady white light Constantly blinking amber light Light off White light on 44 An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Temporary battery failure with AC adapter present Fatal battery failu
34. the procedures in Before Working Inside Your Computer Remove the base cover Perform the following steps to remove the battery a Disconnect the battery cable from the system board b Remove the screws that secure the battery to the palmrest assembly c Lift the battery off the palmrest assembly Installing the Battery 1 2 3 4 Tighten the screws that secure the battery to the palmrest assembly Connect the battery cable to the system board Install the base cover Follow the procedures in After Working Inside Your Computer Removing the Touchpad 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Disconnect and remove the touchpad cable from the system board Remove the screws that secure the touchpad to the computer 13 4 Slide out the touchpad and lift it away from the computer Installing the Touchpad 1 2 3 4 14 Align the touchpad in its position on the computer Tighten the screws to secure the touchpad to the computer Connect the touchpad cable to the system board Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Perform the following steps to remove the hard drive from the palmrest assembly a Disconnect the hard drive cable fro
35. ther countries Oracle is a registered trademark of Oracle Corporation and or its affiliates Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries VMware vMotion vCenter vCenter SRM and vSphere are registered trademarks or trademarks of VMware Inc in the United States or other countries IBM is a registered trademark of International Business Machines Corporation 2013 11 Rev A00 Contents 1 Working on Your Compwuter esesesseseeeeee eene nnna nnns nn nnns nina natns sana nina san 5 Before Working Inside Your Computer eessssesssseeeeeeeneeeen nennen nnnm 5 Turning Off Your Combpulter xiii deserun addu era eden nua te a dere aenea ode 6 After Working Inside Your Computer ussssssssssssssssssssesseee eene nenetnnn nnns hn nnt nnn nnn nnntnn nennen 7 2 Removing and Installing COMPONEMNG ccscccssceceseeseeesseeesseeseeeeseeesseeeaees 9 Recommended Tools 1 Byrne RR RU HR REP RERUM RENI NH a tinere gd ce path ee Regul 9 System Overview air uid ie fie elt aed tio erre Rae I IE E e eec n OH HR IR ee 9 Remiovirig the Base COVer iius ice eerte teeth carin ecu oap edere Rodas aiu E Nd n echan an SEG aare K nE dara E ENNA 10 Installing the Base Coveren rieira enda pee escena trek aes rase drea desee e aane neo 11 Removing the System Badge eet e t
36. ttery System board 7 I O board connector hard drive 8 I O board 9 WLAN card 12 heatsink 10 video card fan 11 memory modules Removing the Base Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Close the display and turn the computer over 3 Turn the system badge over and place it on the base cover 4 Remove the screws that secure the base cover to the palmrest assembly 10 5 Lift up and remove the base cover from the palmrest assembly Installing the Base Cover Tighten the screws to secure the base cover to the computer Turn the system badge over and snap it in place Follow the procedures in After Working Inside Your Computer PWN Pp Removing the System Badge 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the base cover 3 Peel the Mylar tape that secures the system badge to the base cover Place the base cover assembly on the palmrest assembly and snap it into place 11 4 Release the tab on the system badge from the slot on the base cover Lift the system badge off the base cover Installing the System Badge 1 Slide the tab on the system badge into the slot on the base cover and snap the system badge into place 2 Turn the base cover over 3 Affix the Mylar tape that secures the system badge to the base cover 4 Follow the procedures in After Working Inside Your Computer 12 Removing the Battery 1 2 Follow
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