DELL Precision M3800
Contents
1. SATA Operation Adapter Warnings Multimedia Key Behaviour Battery Health Battery Charge Configuration Miscellaneous Devices 38 Description Displays the size of the system memory Displays the size of the extended memory Displays the speed of the memory Displays the type of keyboard Backlite Default Setting Description Allows you to enable or disable the Intel R SpeedStep TM feature Enabled Default Setting This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology Allows you to enable or disable the Virtualization feature Enabled Default Setting Allows you to enable or disable the USB Emulation feature Enabled Default Setting Allows you to enable or disable the USB PowerShare feature Enabled Default Setting This option allows you to enable USB devices to wake the system from Standby Disable Default Setting Displays the SATA Operation information Allows you to enable or disable the adapter warnings feature Function Key Default Setting Displays the battery health information Adaptive Default Setting Allows you enable or disable the various on board devices The options are e External USB Ports Enabled Default Setting Option Table 5 Security Option Unlock Setup Status Admin Password Status System Password Status HDD Password Status2. Asset Tag Admin Password System Password HDD Password Password Change Computrace TPM Security Description e USB Debug Disabled Default Setting Description Unlocked Default Setting Displays the status of the admin password Default Setting Not set Displays the status of the system password Default Setting Not set Displays the status of the system password Default Setting Not set Allows you to set the asset tag Allows you to set change or delete the administrator admin password K NOTE You must set the admin password before you set the system or hard drive password K NOTE Successful password changes take effect immediately K NOTE Deleting the admin password automatically deletes the system password and the hard drive password Es NOTE Successful password changes take effect immediately Allows you to set change or delete the system password K NOTE Successful password changes take effect immediately Allows you to set change or delete the administrator password Allows you to enable or disable permissions to set a System password and a Hard Drive password when the admin password is set Default Setting Permitted Allows you to activate or disable the optional Computrace software The options are e Deactivate Default Setting e Activate K NOTE The Activate and Disable options will permanently activate or disable the feature and no further chang
3. Y v 29 5 Lift and remove the keyboard from the computer Installing the Keyboard Tighten the screws to secure the keyboard to the computer Affix the Mylar sheath to the screws on the keyboard Affix the Mylar tape to the keyboard Install the hard drive system board memory module s mSATA card heatsink fans battery base cover PWN bP Se gt o Go oe 5 Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 30 3 4 Disconnect and remove the following cables a antenna cables from the WLAN card 1 b camera cable from the I O board 2 c touch panel 4 and display cables 3 from the system board 31 Lift and remove the palmrest assembly from the display assembly A CAUTION Lift the palmrest assembly slowly to avoid damaging the display assembly 6 Slide the palmrest assembly to release the display assembly Installing the Display Assembly 1 Align the palmrest assembly on the display assembly 2 Tighten the screws to secure the display hinges to the palmrest assembly 3 Route the touch panel display and camera cables through the routing tabs 32 4 Connect the following cables a touch panel 4 and display cables 3 to the system board b camera cable to I O board 2 c antenna cables to the WLAN card 1
4. 5 Install the a battery b base cover 6 Follow the procedures in After Working Inside Your Computer Removing the Palmrest Assembly 1 Follow the procedures in Before Working Inside Your Computer Remove the base cover battery hard drive speakers WLAN card coin cell battery mSATA card fans heatsink power connector 1 O board memory module s system board n keyboard TAT Tarp AnD 3 3 Remove the screws that secure the display hinges to the palmrest assembly Q Sy 33 4 Lift the palmrest assembly away from the display assembly A CAUTION Lift the palmrest assembly slowly to avoid damaging the display assembly 5 Remove the palmrest assembly away from the display assembly Installing the Palmrest Assembly 1 Align the palmrest assembly on the display assembly 2 Tighten the screws to secure the display hinges to the palmrest assembly 3 Press down on the palmrest assembly to close the display 34 Install the Sa A So ep Box wo keyboard system board memory module s I O board power connector heatsink fans mSATA card coin cell battery WLAN card speakers hard drive battery base cover Follow the procedures in After Working Inside Your Computer 55 5 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware View
5. AC Adapter Feature Input voltage Input current maximum Input frequency Output power Output current Rated output voltage 48 Specification one internal 2 5 inch SATA HDD one Solid State Drive SSD Full Mini Card FMC 128 GB 256 GB 500 GB 512 GB and 1 TB Specification Li polymer 6 cell 61 Wh 6 cell 91 Wh 92 65 mm 3 64 inches 9 mm 0 35 inches 270 mm 10 62 inches 320 g 0 70 lb 92 65 mm 3 64 inches 9 mm 0 35 inches 342 45 mm 13 48 inches 443 g 0 97 lb 111V e Charge 0 C to 50 C 22 F to 158 F e Discharge 0 C to 70 C 32 F to 122 F e Operating 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 3 V CR2022 lithium ion cell Specification 100 VAC to 240 VAC 180A 50 Hz to 60 Hz 130 W 6 67 A 19 50 VDC Feature Dimensions Height Width Depth Temperature range Operating Non Operating Table 22 Physical Dimensions Physical Height Width Depth Weight Minimum Table 23 Environmental Feature Temperature range Operating Storage Relative humidity maximum Operating Storage Maximum vibration Operating Storage Maximum shock Operating Non operating Altitude Operating Storage Airborne contaminant level Specification 22 mm 0 86 inches 66 mm 2 59 inches 143 mm 5 62 inches 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F Specification 18 mm to 18
6. Type Data bus Specification Mobile Intel 8 Series Chipset two VT d DMA remap engines Intel 64 and IA 32 Architecture 8 MB Specification Intel Core i7 Quad Core up to 256 KB cache depending on processor type up to 1024 KB cache depending on processor type up to 6144 KB cache depending on processor type Specification DDR3L 1600 MHz 2 SoDIMM Sockets 8 GB 12 GB and 16 GB 8 GB 16 GB Specification discrete PCIE x16 Gen3 45 Feature Video controller and memory Table 12 Audio Feature Integrated Table 13 Communication Feature Network adapter Wireless Table 14 Ports and Connectors Feature Audio USB 2 0 USB 3 0 Video Memory card reader Table 15 Display Feature Type Size Dimensions Height Width Diagonal 46 Specification NVIDIA Quadro K1100M 2 GB GDDR5 4 Pcs 128Mx32 1 5 V based Specification dual channel High Definition audio Specification ethernet via USB to Ethernet Dongle provided in box K NOTE No RJ45 10 100 1000Base T IPv6 provided wireless On Off implemented via keyboard wireless key e WLAN and Bluetooth BT 4 0 LE combo card support Bluetooth 2 1 3 0 4 0 4 1 with Wi Fi combo module Specification e Microphone Headphone Universal Audio jack support e Autosense Headphone Microphone combo jack support 1 8 inches connector one three e Mini DisplayPort DP 1 2 support e HDMI 1 4a with audio Intel Media Vault support th
7. 8 I O board 9 WLAN card 10 video card fan 11 memory modules 12 heatsink Figure 2 Front View 1 keyboard 2 touchpad A palmrest display Removing the Base Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Close the display and turn the computer over 3 Turn the system badge flap over and place it on the base cover 4 Remove the screws that secure the base cover to the computer Release and remove the base cover from the computer K NOTE To remove the screws from the base cover use a T5 Torx screwdriver 10 5 Lift up and remove the base cover from the computer Installing the Base Cover Place the base cover on the computer and snap it in place Tighten the screws to secure the base cover to the computer 1 2 3 Turn the system badge flap over and snap it in place 4 Follow the procedures in After Working Inside Your Computer Removing the System Badge Flap 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the base cover 11 3 Turn over the base cover and peel the Mylar tape that secures the system badge flap to the base cover 4 Flip the base cover and release the tab on the system badge flap from the slot on the base cover Lift the system badge flap off the base cover Installing the System Badge Flap 1 Slide the tab on the system badge flap into the slot on the base cover and snap the system badge flap int
8. System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 Inthe System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 Inthe System Security screen verify that Password Status is Unlocked Al Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt 4 Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted 5 Press Esc and a message prompts you to save the changes 6 Press Y to save the changes and exit from the System Setup The computer reboots 42 4 Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your ha
9. the system hardware configuration Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number Optical Drive Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you re start the system 36 Table 2 Navigation Keys Keys Up arrow Down arrow lt Enter gt Spacebar lt Tab gt lt Esc gt lt F1 gt Navigation Moves to the previous field Moves to the next field Allows you to select a value in the selected field if applicable or follow the link in the field Expan
10. 37 mm max 0 70 inches to 0 72 inches 372 2 mm 14 60 inches 253 9 mm 9 99 inches 1 31 kg 4 5 lb Specification 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F 10 to 90 non condensing 10 to 95 non condensing 0 66 GRMS 2 Hz 600 Hz 1 3 GRMS 2 Hz 600 Hz 110 G 2 ms 160 G 2 ms 15 2 m to 3048 m 50 to 10 000 ft 15 2 m to 10 668 m 50 ft to 35 000 ft Gl as defined by ISA S71 04 1985 49 6 Contacting Dell K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit dell com support Select your support category Verify your country or region in the Choose a Country Region drop down menu at the top of page 2 A Select the appropriate service or support link based on your need 50
11. Dell Precision M3800 Owner s Manual Regulatory Model P31F Regulatory Type P31F001 Notes Cautions and Warnings Es NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright O 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2013 12 Rev AO1 Contents 1 Working on Your Computer nente nnne nnns nnns 5 Before Working Inside Your CombpU ter icem tete eer Pe e it darts 5 T rring off Your COMPU v Ier e end eee dean ed eue D a rcr ea i e e 6 Using power buttonUsing charris ono e pert e ee io pet pru pe ede cu dea dv 6 After Working Inside Your COMPUTE Misc xe tcn ir RE HO TERR ERN M HERR ER AM PU ERREUR 6 2 Removing and Installing Components senes 8 Recommended Tools een up ne red iei te ente idee den ded tende 8 Systemi O e eb ate bsc Meta cct Pest Poe Boos Mets ote Petites 8 Removing the Base COVEN s teet ee dde n i eae ct a cede idee a ed 9 nstall
12. Pre Boot System Assessment ePSA DiagnostiCS oooccinocinoncocconccconncnonccann conan ncnancannn rca 43 DEVICE AUS s t usd oe emere mte Ue ud rer ueterum aee ere dae eed esie dou ene iii 44 Battery Status EIglites c ee mette ee ER E VER E ERR ELI bet o Ee TEE e ERE 44 5 Technical Specifications sssssssssseseseee ener enhn nnne 45 b Contacting Dell et aces crests tetas ts 50 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have read the safety information that shipped with your computer e A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by y
13. b Lift up and remove the coin cell battery from the computer 2 Installing the Coin Cell Battery 1 Replace the coin cell battery in its slot in the computer 2 Connect the coin cell battery cable to the I O board 3 Install the a WLAN card b battery c base cover 4 Follow the procedures in After Working Inside Your Computer Removing the mSATA Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 20 3 Disconnect the O board cable from the system board and I O board 4 Remove the screw that secures the mSATA card to the computer Remove the mSATA card from the system board Installing the mSATA Card Align the notch on the mSATA card with the tab on the mSATA card connector Insert the mSATA card into the mSATA card connector Tighten the screw to secure the mSATA card to the computer Connect the I O board cable to the system board and I O board PWN P 21 5 Install the a battery b base cover 6 Follow the procedures in After Working Inside Your Computer Removing the Fans 1 Follow the procedures in Before Working Inside Your Computer 2 Removethe a base cover b battery 3 Perform the following steps to remove the system fan a Disconnect the system fan cable from the system board 1 b Disconnect the camera cable from the I O board 2 c Remove the screw that secures the system fan to the computer d Lift the sy
14. cell battery cables from the I O board c Remove the screws that secure the I O board to the computer d Installing the I O Board 1 Tighten the screws to secure the I O board to the computer 2 Connect the following cables to the I O board a camera b fan c coin cell battery 3 Connect the I O board cable to the I O board and the system board 4 Install the a coin cell battery b WLAN card c battery d base cover 25 5 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 2 26 Follow the procedures in Before Working Inside Your Computer Remove the base cover battery fans heatsink mSATA card memory module s onco NOTE Your computer s Service Tag is located under the system badge flap You must enter the Service Tag in the BIOS after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can re connect them correctly after you replace the system board Disconnect the following cables from the system board a power connector b touch panel c hard drive d display Lift the connector latches 1 to disconnect 2 the following cables from the system board a b touchpad C d speaker keyboard backlight keyboard after peeling off the tape and lifting the connector latch gt SA Perform the following steps to remove the system board f
15. drive Connect the hard drive cable to the hard drive Place the hard drive on its slot on the computer Tighten the screws to secure the hard drive to the computer Connect the hard drive cable to the system board Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the Speakers Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Perform the following steps to remove the speaker a Disconnect the speaker cable from the system board 1 b Unroute the speaker cable and remove the cable from the routing tabs 2 c Remove the screw that secures the speakers to the computer d Lift the speakers along with the speaker cable off the computer 3 17 Installing the Speakers PWN Ep Align the speakers in the slot on the computer Route the speaker cable through the routing tabs on the computer Tighten the screw to secure the speakers to the computer Connect the speaker cable to the system board Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the WLAN Card 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Perform the following steps to remove the WLAN card a Remove the screw to release the bracket that secures the WLAN card to the computer Lift the bracket away from the com
16. ds or collapses a drop down list if applicable Moves to the next focus area K NOTE For the standard graphics browser only Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system Displays the System Setup help file System Setup Options K NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear Table 3 Main Option System Time Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU Cache Fixed HDD mSATA Device AC Adapter Type Description Allows you to set the date and time Disp Disp Dell Disp Disp ays the BIOS version ays the product name Precision M3800 Default Setting ays the service tag ays the asset tag None Default Setting Disp Disp Disp Disp Disp ays the CPU type ays the CPU speed ays the CPU ID ays the sizes of the CPU caches ays the type and size of the HDD WDC WD10SPCX 75HWSTO 1000 GB Default Setting Displays the type and size of the mSATA device Displays the type of the AC adapter None Default Setting 37 Option System Memory Extended Memory Memory Speed Keyboard Type Table 4 Advanced Option Intel R SpeedStep TM Virtualization USB Emulation USB PowerShare USB Wake Support
17. es will be allowed This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system When disabled the BIOS will not turn On the TPM During POST The TPM will be non functional and invisible to the operating system When 39 Option Table 6 Boot Option Boot List Option Secure Boot Load Legacy Option ROM Set Boot Priority Table 7 Exit Option Save Changes and Reset Discard Changes and Reset Restore Defaults Discard Changes Save Changes 40 Description enabled the BIOS will turn On the TPM during POST so that it can be used by the operating system This option is Enable by default K NOTE Disabling this option does not change any settings you may have made to the TPM nor does it delete or change any information or keys you may have stored there It simply turns Off the TPM so that it cannot be used When you re enable this option the TPM will function exactly as it did before it was disabled K NOTE Changes to this option take effect immediately Description Default Setting Legacy This option enables or disables the Secure Boot feature e Disabled Default Setting Windows 7 e Enabled Windows 8 1 This option enables or disables the Load Legacy Option ROM feature e Enabled Default Setting Windows 7 e Disabled Windows 8 1 Allows you to change the order in which the computer attempts to find an operating sys
18. ing the Base Cover Removing the System Badge Flap ccoocconcccococococccoonononononononnnconnoonnconnnonnconnnonnnn non n non n nnne ene enne 11 nstalling the System Badge Flap eterne e add e td ted ed n Een 12 Removirig the Battery sm as cei at dd ba ventes ue Feb e Lll i ood ol uerius ell 15 nstalling the Battery R mioving the Memory Modules srt tas tut trcs rid el eb etta ei et Petre ierunt Portae bcd iet detenta 15 nstalling the Memory MOUIE S c ccccccsceseesseesseesseesseesecessecsuccseccseecseesseecsessseeseeestesaeesseeseectesseeeaes 14 R miovirigithe Touchpad a eie a bita a Baa ated 14 installing the Fo chpad si tre Ene Pepe eee es irse A 15 Removing the Hard Drive su ine i HIR AA e a He P On s 15 nstalling the Hard Drivers x aont em am Het ed d pete be Pede f ias 17 Removing th Speakers eee eene tei to lcd 17 nstalling the Speakers eum aua iita en RN IE EUR 18 Removing the WEAN Gard dede ete e ee o e qe e e Per Perna 18 ristalling th WEAN Gard uite eb patient den e d An eds 18 Removing the Collis Gell Battery tec treten neci F ede cde acelin 19 nstalling the Coini Cell B ttery dn cosi eene dais 20 Removing the mSATA Card nstallirig the MSATA Cards nere en tne e das ER ee Rin E Caps ER TER Er die Removing the Fan i3 eei a c ente a E eue Re lilas nstallirg theEans 2 4 371 LU e cuts ste eed toten oceani Seas hl ie Ce oe e Pepe Perdre eda Removing the Heatsink i cet eerie aiam eon e
19. it CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device 4 Disconnect all network cables from the computer vi Disconnect your computer and all attached devices from their electrical outlets 6 Close the display and turn the computer upside down on a flat work surface NOTE To avoid damaging the system board you must remove the main battery before you service the computer 7 Remove the main battery 8 Turn the computer top side up 9 Open the display 10 Press the power button to ground the system board CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Turning off Your Computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer You can turn off your computer in two ways 1 Using the power button 2 Using the charms menu Using power button 1 Press and hold the Power button to turn off the screen Using charms 1 S
20. o place 2 Turn the base cover over and affix the Mylar tape that secures the system badge flap to the base cover 3 Follow the procedures in After Working Inside Your Computer 12 Removing the Battery 1 Follow the procedures in Before Working Inside Your Computer Remove the base cover 3 Perform the following steps to remove the battery a Disconnect the battery cable from the system board 1 b Remove the screws that secure the battery to the computer c Lift the battery off the computer 2 Installing the Battery Place and align the battery in the battery bay Tighten the screws that secure the battery to the computer Connect the battery cable to the system board Install the base cover Follow the procedures in After Working Inside Your Computer m 2 DES Removing the Memory Module s 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 13 3 Pry the securing clips away from the memory module until it pops up Remove the memory module from its connector on the system board o x we A Installing the Memory Module s 1 2 4 Insert the memory module into the memory socket Press the memory module down until it clicks into place K NOTE If you do not hear the click remove the memory module and re install it Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Rem
21. ot provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or re boot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen appears 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password e A password can have up to 32 characters e The password can contain the numbers O through 9 e Only lower case letters are valid upper case letters are not allowed e Only the following special characters are allowed space C Q 0 C D 0 0 C Re enter the system password when prompted 4 Type the system password that you entered earlier and click OK 5 Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password 6 Type the setup password that you entered earlier and click OK A Press Esc and a message prompts you to save the changes 8 Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing
22. our warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer gt CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins gt A CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned K NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer 3 Ifthe computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock
23. oving the Touchpad 1 2 14 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Lift up the latch 1 and disconnect 2 the touchpad cable from the system board Remove the screws that secure the touchpad to the computer Installing the Touchpad 1 2 3 4 Align the touchpad in its position on the computer Tighten the screws to secure the touchpad to the computer Connect the touchpad cable to the system board Install the a battery b base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 15 3 Perform the following steps to remove the hard drive from the computer a Disconnect the hard drive cable from the system board 1 b Remove the screws that secure the hard drive to the computer c Lift the hard drive off the computer 2 2 4 Perform the following steps to remove the hard drive bracket a Disconnect the hard drive cable from the hard drive 1 b Remove the screws that secure the hard drive bracket to the hard drive c Lift the hard drive off the hard drive bracket 2 16 Installing the Hard Drive Nag pWN P Align the screw holes on the hard drive bracket with the screw holes on the hard drive Tighten the screws that secure the hard drive bracket to the hard
24. puter b Disconnect the antenna cables from the WLAN card C Slide and remove the WLAN card from its connector on the I O board Installing the WLAN Card 1 Align the notch on the WLAN card with the tab on the WLAN card connector on the I O board 2 Align the bracket which secures the WLAN card to the palmrest assembly 18 3 Connect the antenna cables to the WLAN card A CAUTION To avoid damage to the WLAN card do not place any cables under it NOTE The color of the antenna cables is visible near the tip of the cables The antenna cable color scheme for the WLAN card supported by your computer is as follows Table 1 Antenna Cable Color Scheme for the WLAN Card Connectors on the WLAN card Antenna cable color Main white triangle white Auxiliary black triangle black 4 Tighten the screw to secure the bracket and the WLAN card to the palmrest assembly 5 Install the a battery b base cover 6 Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer CAUTION Removing the coin cell battery re sets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery 2 Remove the a base cover b battery c WLAN card 19 3 Perform the following steps to remove the coin cell battery a Disconnect the coin cell battery cable from the I O board 1
25. rdware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to e Runtests automatically or in an interactive mode Repeat tests Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing JN CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages K NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed 1 Power on the computer 2 As the computer boots press the lt F12 gt key as the Dell logo appears 3 Onthe boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices 4 Ifyou wish to run a diagnostic test on a specific device press lt Esc gt and click Yes to stop the diagnostic test 5 Select the device from the left pane and click Run Tests 6 If there are any issues error codes are displa
26. rom the computer a Loosen the captive screws that secure the system board to the computer b Remove the screws that secure the system board to the computer c Lift the system board off the computer 27 Installing the System Board 1 Align the system board on the computer Tighten the screws and the captive screws to secure the system board to the computer Slide the keyboard cable in the connector and press down on the connector latch to secure the cable Adhere the tape to the keyboard cable connector Route the following cables on the system board and press down on the connector latches to secure the cables a speaker b keyboard affix the tape c touchpad d keyboard backlight Connect the following cables to the system board a display b hard drive c touch panel d power connector A CAUTION Make sure that no cables are placed under the system board Install the memory module s mSATA card heatsink fans battery base cover onc o Follow the procedures in After Working Inside Your Computer Removing the Keyboard 28 Follow the procedures in Before Working Inside Your Computer Remove the base cover battery fans heatsink mSATA card memory module s system board hard drive 2o 9on0cowv 3 4 Peel off the Mylar tape from the keyboard 1 Peel off the Mylar sheath to access the screws 2 Remove the screws that secure the keyboard to the computer
27. rough HDMI port SD 4 0 Specification 1366 X 768 pixels 15 6 inches 254 0 mm 9 99 inches 372 0 mm 14 64 inches 396 24 mm 15 60 inches Feature Active area X Y Maximum resolution Maximum Brightness Operating angle Refresh rate Minimum viewing angles Horizontal Vertical Table 16 Keyboard Feature Number of keys Layout Table 17 Touchpad Feature Active Area X axis Y axis Table 18 Camera Feature Type Still Resolution Video Resolution Diagonal Table 19 Storage Feature Storage Storage Interface Drives configurations Specification 344 16 mm X 193 59 mm 345 60 mm X 194 40 mm 13 5 inches X 7 62 inches 13 60 inches X 7 65 inches 1920 X 1080 pixels 3200 X 1800 pixels 400 nits 0 closed to 135 60 Hz 80 80 80 80 Specification United States 80 keys United Kingdom 81 keys Brazil 81 keys Japan 84 keys QWERTY AZERTY Kanji Specification 105 mm 80 mm Specification HD Camera Digital Array Microphone 0 92 megapixels Maximum 1280 x 720 pixels at 30 frames per second Maximum 74 degrees Specification SATA 3 6 Gb s 47 Feature Hard Drives optional Solid State Drives optional Size Table 20 Battery Feature Type Dimensions 61 Wh Depth Height Width Weight 91 Wh Depth Height Width Weight Voltage Temperature range Operating approximate Non operating Coin cell battery Table 21
28. stem fan away from the computer 3 4 Perform the following steps to remove the video card fan a Disconnect the video card fan cable from the system board 4 b Remove the screw that secures the video card fan to the computer c Lift the video card fan away from the computer 5 22 Installing the Fans 1 4 Perform the following steps to install the system fan a Place the system fan in its slot in the computer b Connect the system fan cable to the system board 1 c Connect the camera cable to the I O board 2 d Tighten the screw to secure the system fan to the computer Perform the following steps to install the video card fan a Place the video card fan in its slot in the computer b Connect the video card fan cable to the system board 4 c Tighten the screw to secure the video card fan to the computer Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the Heatsink 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery NOTE The appearance of the heatsink and the number of screws will vary if you purchased your computer with an integrated graphics card Perform the following steps to remove the heatsink a Remove the screws that secure the heatsink to the system board b Lift the heatsink off the system board 23 Installing the Heatsink 1 Align the screw holes on
29. tem 1st Boot Priority CD DVD CD RW Drive e 2nd Boot Priority Network e 3rd Boot Priority mini SSD e Ath Boot Priority USB Storage Device e 5th Boot Priority Hard Drive 6th Boot Priority Diskette Drive Description Allows you to save the changes you made lows you to discard the changes you made lows you to restore the default options lows you to discard the changes you made lows you to save the changes you made Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Re start the computer 2 Go to dell com support 3 Enter the Service Tag or Express Service Code and click Submit K NOTE To locate the Service Tag click Where is my Service Tag NOTE If you cannot find your Service Tag click Detect My Product Proceed with the instructions on screen 4 Ifyou are unable to locate or find the Service Tag click the Product Category of your computer 5 Choose the Product Type from the list 6 Select your computer model and the Product Support page of your computer appears 7 Click Get drivers and click View All Drivers The Drivers and Downloads page opens 8 On the Drivers and Downloads screen under the Operating System drop down list select BIOS 9 Identify the latest BIOS file and click Download File You can also anal
30. the heatsink with the screw holes on the system board 2 Tighten the screws to secure the heatsink to the system board 3 Install the a battery b base cover 4 Follow the procedures in After Working Inside Your Computer Removing the Power Connector 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Disconnect the following cables from the system board a power connector b touch panel 4 Perform the following steps to remove the power connector a Release the power connector cable from under the display hinge 1 b Remove the screw that secures the power connector to the palmrest assembly c Lift the power connector off the palmrest assembly 2 Installing the Power Connector 1 Tighten the screw to secure the power connector to the palmrest assembly 2 Route the power connector cable under the display hinge 24 3 Connect the following cables to the system board a touch panel b power connector 4 Install the a battery b base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Input Output I O Board 1 Follow the procedures in Before Working Inside Your Computer 2 Removethe a base cover b battery c WLAN card d coin cell battery 3 Perform the following steps to remove the I O board a Disconnect the I O board cable from the system board and the I O board b Disconnect the camera fan and coin
31. u ede eere ee POR Ede ER stalling the Heat secante t eere ht ra boa end Por a e eg Removing the Power Connector adl ed e e A onal iad ae T ERO En E ERE Gee s 24 nstalling the Power Connector ide e pep e cp de gn pce de de ates 24 Removing the Input Output 1 0 Board nennen inneren nennen nnns 25 nstallingthe MOB adiccion nn EE E ama 25 Removing the System Boards ose bete dex a baee 26 nstalling the Syst m Board 5 Arent RR ERE RM ERREUR 28 Removing the Keyboard tte t te e pdt eb er oe o 28 installing the Keyboard rp n eee ret ar qe oe end 30 Removing the Display Asserribly ui e eret EE ie eter ee pee aede de 30 stalling the Display Assembly tertii rn iia Hon pta e tae boe dudes 32 Removing the Palmrest Assembly rennen eene nnns 33 nstalling the Palmrest ASSCMDIY cccesceenececeeececeeeceeeseecaeeeaeeeaeeeaeseaecaaeceneceeeseaesaeeseesaneseeseseaes 34 S System Setblp austero ote dtes EE cet au eter suere esa T EMIL ecce 56 Boot Se qUe car a omn eta e ipe det ptu epo eie 56 Navigation Keys 2 eom a ie eer ede ee i TR PU ee E 36 Syster Setup OPtiON Sita oa efe eee od 37 UpdatingitheBIOS AL oe Lc DM Eee esac de diated tic eine bai den Al System and Setup Passwords tls tete leid tate e ertet eu edendis 41 Assigning a System Password and Setup Password ssssssssssssseeeee eene 42 Deleting or Changing an Existing System and or Setup Password 42 ARB e ayo S d1 as Ade 43 Enhanced
32. wipe from the right edge of the display to access the Charms menu I 2 Touch Settings lt a Power O gt Shut down to turn off the computer After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer A CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 3 Replace the battery 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver e 0 Phillips screwdriver e 1 Phillips screwdriver e T5 Torx screwdriver Small plastic scribe System Overview Figure 1 Inside View Back 1 power connector 2 system fan 3 system board 4 hard drive 5 speakers 6 battery 7 1 O board cable
33. yed Note the error code and contact Dell 43 Device Status Lights Icon Description Q Turns on when you turn on the computer 9 Turns on when the computer reads or writes data Turns on steadily or blinks to indicate battery charge status Pp Turns on when wireless networking is enabled Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white light Alternately blinking amber light with steady white light Constantly blinking amber light Light off White light on 44 An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Temporary battery failure with AC adapter present Fatal battery failure with AC adapter present Battery in full charge mode with AC adapter present Battery in charge mode with AC adapter present 5 Technical Specifications K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon Help and Support and then select the option to view information about your computer Table 8 System Information Feature System Chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Table 9 Processor Feature Processor type L1 cache L2 cache L3 cache Table 10 Memory Feature Type Speed Connectors Capacity Minimum Memory Maximum memory Table 11 Video Feature
34. yze which drivers need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen 10 Select your preferred download method in the Please select your download method below window click Download File The File Download window appears 11 Click Save to save the file on your computer 12 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer A CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled 41 Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password Es NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need n
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