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Axis Q7436

1. JB Right Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup System Options Network TCP IP Advanced For more information see NAT traversal port mapping for IPv4 on page 44 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To access the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 44 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Sett
2. Security Date amp Time Connection List Connection list information Network Storage Detailed information about the server s internal status This Ports amp Devices PAR report may contain sensitive information It may take several Malnt nance Crash Report minutes to download this report please wait for the download to Support finish Support Overview For more information please read Axis Privacy statement System Overview Logs amp Reports Information Configuration Advanced About 50 AXIS Q7436 Video Encoder Blade Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 5 In UNIX Linux type the following from the command line arp s IP address serial number temp ping 1 408 IP address gt In Windows type the following from a command DOS prompt this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping Open a browser and type in the product s IP address In the page that appears use the Browse button to selec
3. The HTTPS port can be changed on the System Options gt Network gt TCP IP gt Advanced page IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the Axis product and the authentication server identify themselves with digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need e a CA certificate to authenticate the authentication server e a CA signed client certificate to authenticate the Axis product To create and install certificates go to System Options gt Security gt Certificates See Certificates on page 40 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options gt Security gt IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client certificate 4 Check the box
4. 2004 2011 Axis Communications AB Version 6 02 Versions Item Version Media Control 6 2 10 8 Audio Component 32 31 RTP Source Filter 3 2 5 2 H 264 Video Decoder 3 0 2 0 Motion JPEG Video Decoder 3 0 2 0 File Writer 2 0 24 0 Overlay Mixer Filter 2 0 4 0 View License View User s Manual OK Cancel Apply Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RIP axrtpu lt ip gt axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm lt ip gt axis media media amp e QuickTime The following paths can be used rtsp ip axis media media amp rtsp ip axis media media 3gp 15 AXIS 07436 Video Encoder Blade Media Streams lt ip gt IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime adds latency to t
5. To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the table below Parameter Object Size History Sensitivity Description Object size relative to window size Object memory length Difference in luminance between background and object High level 100 Only very large objects trigger motion detection An object that appears in the window triggers motion detection for a long time before it is considered as non moving Ordinary colored objects on ordinary backgrounds trigger motion detection Medium level 50 A large difference in luminance is required to trigger motion detection Low level 0 Even very small objects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 Default values 15 90 90 29 AXIS 07436 Video Encoder Blade Detectors To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size To avoid triggering on small objects select a high object size While monitoring an a
6. Click the Active Inactive buttons to manually activate and inactive the product s output port For information about how to enable and configure output buttons see page 24 The Manual Trigger button is used to trigger an action rule from the Live View page For information about how to configure and enable the button see Manual Trigger on page 12 Click Snapshot to save a snapshot of the video image Right click the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config Action Buttons 11 AXIS Q7436 Video Encoder Blade Accessing the Product Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup gt Events 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal 4 From the second drop down list select Manual Trigger 5 Select the desired action and configure the other settings as required For more information about action rules see Events on page 33 To show the manual trigger buttons in the Live View page 1 Go to Setup Live View Layout 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar
7. IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS HTTPS HyperText Transfer Protocol over Secure Socket Layer or HTTP over SSL is a web protocol providing encrypted browsing HTTPS can also be used by users and clients to verify that the correct device is being accessed The security level provided by HTTPS is considered adequate for most commercial exchanges The Axis product can be configured to require HTTPS when users from different user groups administrator operator viewer connect To use HTTPS an HTTPS certificate must first be installed Go to System Options gt Security gt Certificates to install and manage certificates See Certificates on page 40 To enable HTTPS on the Axis product 1 Go to System Options gt Security gt HTTPS 2 Select an HTTPS certificate from the list of installed certificates 39 AXIS Q7436 Video Encoder Blade System Options 3 Optionally click Ciphers and select the encryption algorithms to use for SSL 4 Set the HTTPS Connection Policy for the different user groups 5 Click Save to enable the settings To access the Axis product via the desired protocol enter https or http in the address field in a browser
8. This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS NZS CISPR 22 Japan CORB 724ABl8B Em CT CORE RE R CRS SC CAB WE LTOESR CORBDMZ APT LED a SBOE CB al SEE Fan keci Teo TEL WDERU RO LTREL Korea 0 77 iz 7FS amp Ba SATA ASM FE 740 A ASOE AS SASS OW DE AAA AS 2 ugu Safety Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local raws and regulations For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe wmm This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collect
9. environment USA This equipment has been tested using a shielded network cable STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Canada This Class B digital apparatus complies with Canadian ICES 003 Europe This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022 This product fulfills the requirements for immunity according o EN 61000 6 1 residential commercial and light industrial environments
10. gt Network gt TCP IP gt Advanced 43 AXIS Q7436 Video Encoder Blade System Options Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting whi
11. 37 Recording LISE i lerikere rires Wm yea ekg wae Rn Br ee Re ERU eR e d 37 Continuous Recording 37 LANGUAGES axkauesdsmuRaexesXEEREW XAR KEEN E RERAREESS RE KK 38 System OPTIONS ca uceuecxes Rec s Ba E Rec RR ERES ER SE CE 39 eJ 39 Date Ee TIME PR 41 NODWOFI sai iuret i iia Curt end oe Sect hate ie Sue vend t Seated acque m inthe ale oe 41 Storage P 46 Ports Devices osi ace died shag permanente Ra exa ace eee ded ae 47 MaintenalhlCe ssi exch os maine ia n FSR Re uU E acd a epa Eur ane 47 SUPPONE Sa Aa den DC ee Re Rene ab 48 Du rhe TET 48 Reset to Factory Default Settings 49 Troubleshooting iux swans maaa a RR UR RON a a a we 50 Checking the Firmware eus vissage eee gee ee EE rer d ed 50 AXIS 07436 Video Encoder Blade Table of Contents Upgrading the Firmware 22 544424 8 par heure een gd 50 Symptoms Possible Causes and Remedial Actions 51 Technical Specifications 2 52 005 sccesssseneensesenese 54 Performance Considerations 55 AXIS Q7436 Video Encoder Blade Hardware Overview Hardware Overview BNC connector Video input 6 nos Status LED 6 nos Control button Restart button Power LED Bus connector DAaAAWN Connectors and Buttons For technical specifications see page 54 Bus Connector The bus connectors are the physical interfaces to the vi
12. AXIS Q7436 Video Encoder Blade Events To add additional criteria select the Additional conditions option and add additional triggers To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help Q Fallback Action A fallback action is started if the primary action cannot be started for example if connection to a recipient cannot be established Fallback actions are typically used to send email notifications on failed actions or to upload images to a secondary recipient Recipients Recipients receive media files and notification messages The following recipients are available Recipient Use with action Email Send Images Send Notification Send Video Clip FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip Network Share Send Images Send Video Clip TCP Send Notification 1 Some email provi
13. The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 14 for more information The toolbar displays the following buttons Q The Play button connects to the Axis product and starts playing a media stream O The Stop button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in Q the AMC Control Panel Enable this button from Live View Config Viewer Settings PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options Security Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ Control Queue O Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer Click the Center mode button and click in the image to center the camera view on that position The center m
14. affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected e Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth e Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected e Heavy usage of event settings affect the product s CPU load Frame rate affected e Heavy network utilization due to poor infrastructure Bandwidth affected 55 AXIS 07436 Video Encoder Blade Technical Specifications e Viewing on poorly performing client computers lowers perceived performance Frame rate affected 56 User Manual Ver M1 18 AXIS 07436 Video Encoder Blade Date October 2013 Axis Communications AB 2013 Part No 51093
15. can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 49 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 42 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options gt Network gt TCP IP gt Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled Assign IP Address Using ARP Ping The product s IP address can be assigned using ARP Pi
16. fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without imitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsi The source code is available from http developer apple com darwin projects bonjour Equipment Modifications his equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and VAPIX are registered tradema
17. half duplex RS485 interface for controlling auxiliary equipment such as PTZ devices 12 RS485B Pin assignments for the 1 0 Connector of the AXIS 07900 and AXIS 07920 Chassis Pin Function Description 1 Channel 1 Configurable 1 0 1 Digital input Connect to GND to activate Min input 40 V DC or leave floating or unconnected to Max input 40 V DC 2 Channel 2 Configurable 1 0 1 deactivate Max load 100mA Channel 3 Configurable 1 0 1 Digital output Uses an open drain NFET Max voltage 40 V DC transistor with the source connected to to the transistor 4 Channel 4 Configurable 1 0 1 GND If used with an external relay a diode E must be connected in parallel with the load 5 Channel 5 Configurable 1 0 1 for protection against voltage transients 6 Channel 6 Configurable 1 0 1 7 Channel 1 Configurable 1 0 2 8 Channel 2 Configurable 1 0 2 9 Channel 3 Configurable 1 0 2 10 Channel 4 Configurable 1 0 2 11 Channel 5 Configurable 1 0 2 12 Channel 6 Configurable 1 0 2 AXIS Q7436 Video Encoder Blade Hardware Overview Pin Assignments for RS485 Connector AXIS 07900 and AXIS Q7920 Chassis Pin Function Description Channel 1 RS485A Channel 1 RS485B Channel 2 RS485A Channel 2 RS485B Channel 3 RS485A Channel 3 RS485B Channel 4 RS485A om AJOJN Channel 4 RS485B C
18. occur This can for example be used to send maintenance notifications Recording triggers the rule when the Axis product records to the storage device The recording status trigger can be used to notify the operator for example by flashing LED lights if the product has started or stopped to record to the storage device Note that this trigger can be used only for edge storage recording status 33 AXIS Q7436 Video Encoder Blade Events System Ready trigger the rule when the product has been started and all services are running This can for example be used to send a notification when the product restarts Time Recurrence trigger the rule periodically see Recurrences on page 36 This can for example be used to upload an image every 5 minutes Use Schedule trigger the rule according to the selected schedule see Schedules on page 36 Available actions include e Output Port activate an I O port to control an external device e Overlay Text display an overlay text see Using Overlay Text in an Action Rule on page 21 Preset Position go to a preset position Guard Tour start a guard tour see Guard Tour on page 26 Record Video record video to a selected storage e Send Images send images to a recipient e Send Notifications send a notification message to a recipient e Send Video Clip send a video clip to a recipient e Status LED flash the LED indicator This c
19. previous frames The GOV length is the number of frames between two consecutive l frames Increasing the GOV length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected You must save your settings before they can take effect The current bit rate can be set to appear as text overlay To do this select the Include text check box option under Overlay Settings and enter the modifier b in the field MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and sto
20. report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View that also shows the settings specified under Video Stream gt Image gt Image Appearance The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info Advanced Scripting Scripting allows experienced users to customize and use their own scripts 48 AXIS Q7436 Video Encoder Blade System Options Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options gt Advanced gt Scripting I
21. to enable IEEE 802 1X and click Save For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 41 Certificates Certificates are used to authenticate devices on a network Typical applications include encrypted web browsing HTTPS network protection via IEEE 802 1X and secure upload of images and notification messages for example via email Two types of certificates can be used with the Axis product Server Client certificates to authenticate the Axis product CA certificates to authenticate peer certificates for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802 1X protected network Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained To install a self signed certificate 40 AXIS Q7436 Video Encoder Blade System Options 1 Go to System Options gt Security gt Certificates 2 Click Create self signed certificate and provide the requested information To create and install a CA signed certificate 1 Create a self signed certi
22. video stream by applying different filters depending on the motion in different parts of the image This will in most cases result in the best image quality e Antialiasing will minimize distortion known as aliasing which happens when a high resolution image is represented at a lower resolution e For each video input 75 Ohm video termination can be enabled disabled via the product s web page at Video amp Audio Video Input Video termination These terminations are enabled on factory default In cases where the product is to be connected in parallel with other equipment for optimum video quality it is recommended that termination be enabled for only the last device in the video signal chain Image Settings Overlay Overlays are used to provide extra information for example for forensic video analysis or during product installation and configuration Overlays are superimposed over the video stream An overlay text can display the current date and time or a text string When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For information about available modifiers see File Naming amp Date Time Formats in the online help O 20 AXIS Q7436 Video Encoder Blade Setting Up the Product It is also possible to display text when an action rule is triggered see Using Overlay Text in an Action Rule To enable overlays 1 Go to Video Video Stream and sele
23. CP IPallows the Axis product to receive data and send commands via TCP IP Daisy chain server Allows Daisy chain clients to communicate with the Axis product Select the desired Port Type from the drop down list For more information on Serial Port Settings and Daisy Chain Port Settings see the online help s Port Status The list on the System Options gt Ports amp Devices gt Port Status page shows the status of the product s input and output ports Maintenance The Axis product provides several maintenance functions These are available under System Options gt Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings 47 AXIS Q7436 Video Encoder Blade System Options e uploaded applications are kept but must be restarted Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 49 To identify the product or test the Status LED click Flash LED under Identify and specify t
24. Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provider list 5 Enter the user ID and password for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encryption to send emails over an encrypted connection The server certificate can be validated using the certificates available in the Axis product For information on how to upload certificates see Certificates on page 40 Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an Action Rule select the schedule from the Schedule drop down list in the Action Rule Setup page Recurrences Recurrences are used to trigger Action Rules repeatedly for example every 5 minutes or every hour To set
25. IP gt Advanced This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help O QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark the following types of traffic live video event alarm traffic and management
26. RH non condensing conditions Storage 40 C to 65 C 40 F to 149 F conditions Approvals EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 55024 EN61000 6 1 EN61000 6 2 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 KCC Class B IEC EN UL 60950 1 With AXIS 07920 EN 50121 4 Weight 303 g 0 6 Ib Included Installation Guide Installation and Management Software CD 1 Windows decoder user license Optional accessories AXIS T8310 Video Surveillence Board Dimensions 30 x 128 x 255 mm 1 2 x 5 03 x 10 0 in including connectors HxWxD Video AXIS Camera Companion included AXIS Camera Station and video management management software from Axis Application Development Partners not included For more software information see www axis com products video software Warranty Axis 3 year warranty and AXIS Extended Warranty option see www axis com warranty Performance Considerations When settings up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth
27. Support web at www axis com techsup For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 41 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 44 The router must support UPnPTM Check the Internet firewall with your network administrator Check if you need to configure the router settings from System Options gt Network gt TCP IP gt Basic Problems with streaming H 264 Problems with AXIS Media Control nternet Explorer only No H 264 displayed in the client Multicast H 264 only accessible by local clients No multicast H 264 displayed in the client Installation of additional ActiveX component restricted or prohibited Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Pan
28. USER MANUAL AXIS Q7436 Video Encoder Blade AXISA COMMUNICATIONS About this Document This manual is intended for administrators and users of the AXIS 07436 Video Encoder Blade and is applicable to firmware 5 55 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Legal Considerations Video surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 H 264 decoder license To purchase further licenses contact your reseller Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and
29. always have an up to date video stream even if some images are dropped RTP over RTSP This unicast method RTP tunneled over RTSP is useful as it is relatively simple to configure firewalls to allow RTSP traffic RTP over RTSP over HTTP This unicast method can be used to traverse firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Unicasting is used for video on demand transmission so that there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements H 264 is licensed technology The Ax
30. an for example be used to validate triggers such as motion detection during product installation and configuration Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action for example record video or send an email notification If multiple conditions are defined all of them must be met to trigger the action The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of view Set up motion detection and add a network share 1 Goto Detectors Motion Detection and configure a motion detection window see page 29 2 Go to System Options Storage and set up the network share see page 46 Set up the action rule 1 Go to Events Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions see below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list 9 Optionally select the Fallback action option to for example send an email notification if the recording does not start See Fallback Action on page 35 34
31. and Sensitivity can be adjusted See Motion Detection Parameters on page 29 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Setting Up an Action Rule on page 34 28 AXIS Q7436 Video Encoder Blade Detectors e Using the motion detection feature may decrease the product s overall performance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the window 4 Adjust the Object Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window
32. and the 6 status LED indicators turn amber this may take up to 15 seconds 4 Release the control button When the status LED indicators display green which can take up to 1 minute the process is complete and the unit has been reset 5 Using the installation and management software tools assign the IP addresses set the password and access the video stream To reset a single channel to the original factory default settings use the button provided in that unit s web interface It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance 49 AXIS Q7436 Video Encoder Blade Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Basic Setup and in Setup gt About Upgrading the Firmware When you upgrade the gt with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade follow these instructions 1 Save the firmware file to your computer The late
33. available at www onvif org AXIS Video Hosting System AVHS with One Click Camera Connection Intelligent video Video motion detection active tampering alarm AXIS Camera Application Platform Event triggers Intelligent video External inputs Video loss Event actions File upload via FTP HTTP and email Notification via email HTTP and TCP PTZ preset External output activation Pre and post alarm video buffering Data Streaming Event data Installation management and maintenance AXIS Camera Management tool on CD and web based configuration Firmware upgrades over HTTP or FTP firmware available at www axis com Video access from web browser Camera live view Video recording to file ASF Windows 7 Vista XP 2000 2003 server DirectX 9c or higher For other operating systems and browers see www axis com techsup 54 AXIS Q7436 Video Encoder Blade Technical Specifications accessories Function group Item Specifications General Memory 6x 256 MB RAM 6x 256 MB Flash Battery backed up real time clock Power 12 V DC max 16 3W Connectors 6 x analog composite video BNC inputs 1 x 1000BaseT Ethernet Up to 12 x configurable external inputs outputs depending on the chassis Up to 6 x RS 485 422 half duplex depending on the chassis Required AXIS Q7900 or AXIS 07920 Chassis or AXIS 291 1U rack hardware Operating O to 45 C 32 to 113 F Humidity 10 85
34. ble of Contents Hardware OVEFVIGW sou eeu Tacwie dx uiu D RR a D Ux CR d wand nanai 6 Connectors and Buttons 6 Pin Assignments for 1 0 Connector AXIS 291 1U Video Server Rack 7 cn assignments for the I O Connector of the AXIS Q7900 and AXIS 07920 SSIS ucro eue eee Mur sued tude M za e geek des ds Pin Assignments for RS485 Connector AXIS Q7900 and AXIS Q7920 Chassis amp iceexeEPELEFVERERINeAqGG UG NE RUM IER e d Se eed and hd 8 LED IndiCatoIS aa assaa aes rerum rk uc ksw a Gar Ex RR aca RR rn d 8 Accessing the Product sassi sesama ai aeae animale aci Rem dn aaa a a 9 Access from a Browser 9 Access from the Internet 10 Set the Root Password 10 The Live View Page sesso dee deus gee Pode Re eve Rer eee 11 Media Streams Succ ccdegucgeedcnse Saete sve naain Ea E aE A 14 How to Stream H 264 14 MPEG Re Ra rie dense emails Rte V 14 AXIS Media Control AMC 14 Alternative Methods of Accessing the Video Stream 15 Setting Up the Product uassiicee secessu mene Rx e rrr 17 BASIC SECU De RS E Beg E da EE E E E on dom 17 VideO aaeoa CC RE de E E EE E ee 18 Video Str am ies ashen exa rok aba E xad Y Y ORTUS E RS 18 Stream Proves wuoseiesebewiiqemecenesainrGtezautb
35. cam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options
36. ch is 80 any port in the range 1024 65535 can be used HTIPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see HTTPS on page 39 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options gt Network gt TCP IP gt Advanced e For NAT traversal to work this must be supported by the router The router must also support UPnPTM The router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose
37. ckage 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management version 3 10 and later To generate a log file for the application go to Applications Select the application and click Log Application Considerations If an application is upgraded application settings including the license will be removed The license must be reinstalled and the application reconfigured If the Axis product s firmware is upgraded installed applications and their settings will remain unchanged although this is not guaranteed by Axis Communications AB Note that the application must be supported by the new firmware For information about firmware upgrades see Upgrading the Firmware If the Axis product is restarted running applications will restart automatically If the Axis product is restored installed applications remain unchanged but must be restarted To start the application go to Setup Applications Select the application in the list of installed applications and click Start For informa
38. ct the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the online help O 5 Define text overlay characteristics in the relevant fields 6 Click Save To modify the date and time format go to System Options gt Date amp Time See Date amp Time on page 41 Overlay Image An overlay image is a static image superimposed over the video stream The image for example company logo is used to provide extra information or to mask a part of the image Since it is static the position and size of an overlay image will remain the same regardless of resolution and Pan Tilt Zoom movements To set up a dynamic mask which will always mask the specified part of monitored area see Privacy Mask on page 22 To use an overlay image the image must first be uploaded to the Axis product 1 Go to Video gt Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 Select the image to use from the Use overlay image list 5 Click Save To display the overlay image 1 Go to Video Video Stream and select the Image tab 2 Under Overlay Settings select Include overlay image at the coordinates and
39. d continuously For information on NTP settings see NTP Configuration on page 43 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 43 e Set manually allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help for information on how to create custom date and time formats To include date and time in the overlay text go to Video and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled 41 AXIS Q7436 Video Encoder Blade System Options IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP
40. d out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address with another device on the This means that if the same default static IP address is also used by another device there may same subnet be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 49 51 Troubleshooting The IP address has been changed by DHCP Certificate error when using IEEE 802 1X AXIS Q7436 Video Encoder Blade IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utility or AXIS Camera Management to locate the product on the network Identify the product using its model or serial number or by the DNS name if the name has been configured If required a static IP address can be assigned manually For instructions see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis
41. deo encoder chassis that provide power network RS485 and O terminal connections Control Button The control button is used for e Resetting the product to factory default settings See page 49 e Connecting to an AXIS Video Hosting System service See page 43 To connect press and hold the button for about 1 second until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 43 To connect press and hold the button for about 3 seconds Restart Button Press the restart button to restart the product AXIS Q7436 Video Encoder Blade Hardware Overview Pin Assignments for 1 0 Connector AXIS 291 1U Video Server Rack Pin Function Description 1 12 V out 100mA 2 GND 3 Channel 1 Configurable 1 0 1 Digital input Connect to GND to activate Min input 40V DC E or leave floating or unconnected to Max input 40 V DC 4 Channel 2 Configurable 1 0 1 deactivate Max load 100mA 5 Channel 3 Configurable 1 0 1 Digital output Uses an open drain NFET Max voltage 40 V DC transistor with the source connected to to the transistor 6 Channel 4 Configurable 1 0 1 GND If used with an external relay a diode E must be connected in parallel with the load 7 Channel 5 Configurable 1 0 1 for protection against voltage transients 8 Channel 6 Configurable 1 0 1 9 Channel 1 Configurable 1 0 2 10 Channel 2 Configurable 1 0 2 11 RS485A A
42. ders have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts 2 Anetwork share can also be used as a storage device for recorded video Go System Options gt Storage to configure a network share before setting up a continuous recording or an action rule to record video See Storage on page 46 for more information about storage devices To add a recipient 1 Go to Events Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK 35 AXIS Q7436 Video Encoder Blade Events Setting Up an Email Recipient Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporate email server Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts To set up an email recipient using one of the listed providers 1 Go to Events Recipients and click Add 2 Enter a Name and select Email from the Type list 3
43. devices Please see www axis com for a complete list of supported devices and to obtain the correct driver To install a PTZ device you need to install the PTZ driver To install the PTZ driver go to PTZ gt Driver Selection Browse to find the driver e g driver ptz and Upload If the driver was successfully uploaded it appears in the Select driver to use drop down list From this drop down list select the driver to install or remove and click Save Select Activate PTZ to enable PTZ The address of the connected device appears against Device ID Choose the Device type from the drop down list To find which device type to use consult the documentation supplied by the PTZ driver To complete the installation go to System Options gt Ports amp Devices gt COM Port see COM Port and verify the settings Control Queue The administrator can set up a queue for PTZ controllers from PTZ gt Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 39 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ cont
44. dividually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 Pan Tilt Zoom Wide range of analog PTZ cameras supported drivers available for download at www axis com 100 presets camera guard tour PTZ control queue Supports Windows compatible joysticks Compatible with Coaxitron by Pelco Image settings Compression color brightness contrast local contrast Rotation 90 180 270 Aspect ratio correction Mirroring of images Text and image overlay Privacy mask Enhanced deinterlace filter Video termination Anti aliasing Sharpness Noise reduction Network System Integration Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org Supported IPv4 v6 HTTP HTTPS QoS layer 3 DiffServ FTP CIFS SMB SMTP Bonjour UPnP protocols SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org Application Open API for software integration including VAPIX and AXIS Camera Application Programming Platform from Axis Communications available at www axis com ONVIF Profile S Interface specifications
45. el streaming tab See AXIS Media Control AMC on page 14 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options gt Network gt TCP IP gt Advanced Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Configure the Axis product to use a Java applet for updating video images in your browser Go to Setup Live View Config and select Java applet under Default viewer Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information 52 AXIS Q7436 Video Encoder Blade Troubleshooting Lower frame rate than expected See Performance Considerations on page 55 Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only
46. els Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options gt Security gt
47. enter the X and Y coordinates 3 Click Save For information about supported image formats see the online help Q Using Overlay Text in an Action Rule Action rules see page 33 can display an overlay text when the rule is triggered The text can be used to provide information for forensic video analysis notify surveillance operators or validate triggers and actions during product installation and configuration To display overlay text when an action rule is triggered the modifier D should be used as described below When the rule is triggered D will be replaced by the text specified in the action rule Start by enabling overlay text in the video stream 1 Go to Video Video Stream and select the Image tab 2 Under Overlay Settings select Include text 21 AXIS Q7436 Video Encoder Blade Setting Up the Product 3 Enter the modifier D and optionally additional text which will be displayed also when the action rule is not active Create the action rule 1 2 5 6 Example Go to Events gt Action Rules Click Add to create a new rule Select a Trigger and optionally a Schedule and Additional conditions See the online help for details From the Actions list select Overlay Text Enter the text to display in the Text field This is the text that D will be replaced by Specify the Duration The text can be displayed while the rule is active or for a fixed number of seconds To display the tex
48. eo images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination Default Viewer for Browser See page 23 Action Buttons These are the buttons described in Controls on the Live View Page on page 11 Live View Layout Stream Profile Stream profile MJPEG v M Show stream profile selection Default Viewer Windows Internet Explorer AMC ActiveX v Other Browsers Server push Note QuickTime is only used with H 264 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers Viewer Settings WI Show viewer toolbar W Enable H 264 decoder installation E Show crosshair in PTZ joystick mode F1 Use PTZ joystick mode as default Enable recording button Not applicable to AMC ActiveX Action Buttons Show manual trigger button for Video I Show snapshot button User Defined Links E Show custom link 1 Useas cgilink weblink Name Custom link 1 URL http E Show custom link 2 Useas cgi link web link Name Custom link 2 URL http E Show custom link 3 Use as cgi link web link Name Custom link 3 URL http E Show custom link 4 Use as cgi link web link Name Custom link 4 URL http Output Buttons No outputs are specified ET 23 AXIS Q7436 Video Encoder Blade Live View Config Oth
49. er browsers Server Push Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer H 264 Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client e JVM J2SE 1 4 2 or higher JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Recommended viewer for other browsers Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Q Viewer Settings To configure options for the viewer go to Live View Config Viewer Settings Select Show viewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser e H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode e Select Use PTZ joystick mode as default to enable joystic
50. es gt I O Ports and set the port s Normal state For more information about 1 0 ports see O Ports on page 47 25 AXIS 07436 Video Encoder Blade PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom The PTZ menu is available if a PTZ driver has been uploaded See Installing a PTZ driver on page 27 Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location Preset positions can be accessed in several ways e When setting up action rules See page 33 e When setting up Guard Tour See page 26 To add a preset position 1 Go to PTZ gt Preset Positions 2 Use the pan tilt and zoom controls to steer the camera view to the desired position 3 Enter a descriptive name in the Current position field The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of time in the field and click Save Set the time to zero to prevent the product from automatically returning to the Home position To include the preset position name in the overlay text go to Video select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming amp Date Time Formats in the online help Q Preset Positions Video 2 Preset Position Setup Current position Basic Setup Video Live View Config PTZ Use current positior Pr
51. eset Positions Guard Tour Low jJ Advanced Driver Selection Control Queue Available positions TILT Detectors eoto Removes Applications Events Recordings e Languages System Options About PAN Left GJ night Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser To add a guard tour 1 Go to PTZ Guard Tour and click Add 2 Enter a descriptive name 3 Specify the pause length between runs 4 Select an available preset position and click Apply 26 AXIS Q7436 Video Encoder Blade PTZ Pan Tilt Zoom 5 Specify the View Time in seconds or minutes 6 Specify the View Order or select the Random view order option 7 Click Save To modify or remove guard tours go to PTZ gt Guard Tour select the guard tour in the Guard Tour List and click Modify Remove For more information see the online help O Advanced Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX Application Programming Interface The buttons will be displayed in the PTZ control panel which is available in the Live View page through the Ctrl panel button see page 12 Installing a PTZ driver This Axis product supports several PTZ
52. f a script causes problems reset the product to its factory default settings see page 49 For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options gt Advanced gt File Upload Uploaded files are accessed through http lt ip address gt local lt user gt lt file name gt where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page Help is available from the standard help pages To open Plain Config go to System Options Advanced Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values The installation and management software tools are available on the CD supplied with the product and from the support pages on www axis com techsup To reset the product to the factory default settings 1 Press and hold the control button and the restart button at the same time 2 Release the restart button and hold the control button 3 Keep the control button pressed until the power LED indicator turns green
53. ficate as described above 2 Go to System Options gt Security gt Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certificates can be installed 1 Go to System Options gt Security gt Certificates 2 Click Install certificate and upload the certificate Date amp Time The Axis product s date and time settings are configured under System Options Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server obtains date and time from an NTP server With this option date and time settings are update
54. gital Input Port trigger the rule when an 1 0 port receives a signal from a connected device see O Ports on page 47 Manual Trigger trigger the rule using the Manual Trigger button in the Live View page see Controls on the Live View Page on page 11 This can for example be used to validate actions during product installation and configuration Virtual Inputs can be used by a VMS Video Management System to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface Error trigger the rule if the PTZ functionality is not working correctly This can for example be used to send maintenance notifications Moving trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached trigger the rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset position Ready trigger the rule when the PTZ functionality is ready to be used This can for example be used to steer the camera to a specific preset position when the product is started Disruption trigger the rule if storage problems are detected for example if the storage device is unavailable removed full locked or if other read or write problems
55. hannel 5 RS485A Channel 5 RS485B Channel 6 RS485A Channel 6 RS485B A half duplex RS485 interface for controlling auxiliary equipment such as PTZ devices LED Indicators LED Color Indication Status Green Steady green for normal operation Amber Steady during startup and when restoring settings Red Slow flash for failed upgrade Power Green Normal operation Amber Flashes green amber during firmware upgrade The Status LED can be configured to flash while an event is active The Status LED can be configured to flash for identifying the unit Go to Setup System Options Maintenance AXIS Q7436 Video Encoder Blade Accessing the Product Accessing the Product To install the Axis product refer to the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 54 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted The Axis product includes one 1 H 264 decoder license for viewing video streams The license is automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies e QuickTime is also supported for
56. he duration in seconds minutes or hours This can be useful for identifying the product among other products installed in the same location For information about firmware upgrade see Upgrading the Firmware on page 50 Support Support Overview The System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 50 System Overview To get an overview of the Axis product s status and settings go to System Options gt Support gt System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the server
57. he share in the Share field Sub folders cannot be used 46 AXIS Q7436 Video Encoder Blade System Options 5 f required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings Ports amp Devices 1 0 Ports Configure the input and output ports supported by your Axis product from System Options gt Ports amp Devices gt I O Ports Ports can be given descriptive names and their Normal state can be configured For more information about this see the online help O For information regarding how to connect the input and output on this product see Pin Assignments for I O Connector AXIS 291 1U Video Server Rack on page 7 COM Port The Axis product has one RS 485 RS 422 serial port The port supports the following modes e Generic HTTP allows the Axis product to receive data and send commands via HTTP e Pan Tilt Zoom is used to control a PTZ device The PTZ device requires a driver See Installing a PTZ driver for more information Drivers can be downloaded from www axis com e Generic T
58. he video stream t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 16 AXIS Q7436 Video Encoder Blade Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights To open the product s Setup pages click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Q Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 39 2 TCP IP See page 41 3 Date amp Time See page 41 4 Video Stream See page 18 The Basic Setup menu can be disabled from System Options gt Security gt Users 17 AXIS 07436 Video Encoder Blade Setting Up the Product Video It is possible to configure the following video features in your Axis product e Video stream See page 78 e Stream profiles See page 19 e Camera settings See page 20 Overlay image See page 20 Privacy mask See page 22 Video Stream You can define the following video stream settings from Video Video Stream e Image See page 19 e H 264 See page 19 e MJPEG See page 19 ViBasicSetap Video Stream Settings Image H 264 MJPEG Video Video Stream Stream Profiles Camera Se
59. ht click in the image and select Pixel counter Use the mouse to move and resize the rectangle 18 AXIS Q7436 Video Encoder Blade Setting Up the Product Image The default image settings can be configured under Video gt Video Stream Select the Image tab The following settings are available e Resolution Select the default resolution e Compression The compression level affects the image quality bandwidth and file size of saved images the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes e Rotate image If required the image can be rotated e Color setting Select either Color or Black amp White Black amp White uses less bandwidth than Color e Mirror If required the image can be mirrored e Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be Limited to a fixed amount Alternatively the frame rate can be set as Unlimited which means the Axis product always delivers the highest frame rate possible under the current conditions Overlay settings See Overlay on page 20 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates An H 264 video stream consists of different types of frames such as l frames and P frames An I frame is a complete image whereas P frames only contain the differences from
60. ings on page 49 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Create self signed certificate 2 Provide the requested information and click OK The certificate is created and the password can now be set securely 3 Enter a password and then re enter it to confirm the spelling 10 AXIS Q7436 Video Encoder Blade Accessing the Product 4 Click OK The password has now been configured Create Certificate 3 Secure configuration of the root password via HTTPS requires a self Create Self Signed Certificate 2 certificate Common name 10 92 25 211 Create self signed certificate Validity 365 days 1 9644 The name of the entity to be certified i e the IP address or host name of this product dips cd Root ioc idis using HTTP Kua Geena Once the certificate is created this page will close and you will be able to Password max 64 characters configure the root password via HTTPS Confirm password AXISA Configure Root Password using HTTPS User name root The password for the pre configured administrator root must be changed before the product can be used Password max 64 characters If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more i
61. ion point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalav gen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates find answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area e chat with Axis support staff selected countries only visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS Q7436 Video Encoder Blade Ta
62. is product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 14 AXIS Q7436 Video Encoder Blade Media Streams The AMC Control Panel can be used to configure various video settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu e Alternatively right click the video image in Internet Explorer and click Settings r TY B AXIS Media Control X Video io Prz Recording General Network Streaming Snapshot H264 AXIS Media Control E Copyright
63. justed in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar Local Contrast applies contrast to a specific area of the image Use the slider to adjust the contrast where a higher value produces an image with high contrast between the dark and light areas Video input e Enter a descriptive name for your video source in the Video source name field The values in the Offset Adjustments fields affect the horizontal and vertical synchronization for the image This can be used to eliminate any black border surrounding the image High values both negative and positive can put the image out of sync e De interlacing is used to improve video stream image quality from analog devices Select any of the following options from the De interlacing drop down list Select None if de interlacing is not necessary Blending for improved image quality that is not as processor intensive Adaptive Interpolation performs de interlacing of the video stream by applying different filters on the image This may give a better result than Motion Adaptive Interpolation in rare cases Motion Adaptive Interpolation performs de interlacing of the
64. k mode The mode can be changed temporarily from the PTZ control panel Select Enable recording button to enable recording from the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 14 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window Output Buttons External 1 0 devices connected to the Axis product s output ports can be controlled directly from the Live View page To display output buttons in the Live View page 1 Go to Setup Live View Config 2 Under Output Buttons select the type of control to use 24 AXIS 07436 Video Encoder Blade Live View Config Pulse activates the output for a defined period of time The pulse time can be set from 1 100 second to 60 Seconds Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options gt Ports amp Devic
65. keadeicob ERE EEG ad 19 Camera Settings 20 OVEN ARTT 20 Privacy Mask cc nee aan ERU Mak E eR KE RU eee NES 22 Live View Configi 22s did abes d pls udediox die dra ww docilis Ode e uae i EE 23 PTZ Pan Tilt Zoom Suede aei w Puck acad ac da dra toad rad 26 Preset POSITIONS ixessrsieack ne pe e riy as mme mesrine 26 Guard Tour 1 cee era 26 Advanced corse idea riens Da RP RR rgusipa anguis dune Rida 27 Installing a PTZ driver 27 Control Queue 2243 shsncae ade ah kee e RR ks a Ka ERG RR eR ERR Ren wats 27 Detectors 9 en en eee PHP 28 Camera Tampering 28 Motion Detection azidene terea desse 19 ERAK AEE ERE EER LEIE e e oh n 28 Applications s s x usen ss n RUE RR ROLE RA NR ORARE ORAT sde s 31 Application Licenses js e a dh RR IR RERELIPRRRR4 ES 31 Install Application iuis etiem reet ehe tree oto Ea eres dee 31 Application Considerations 31 Events sicstevandcatkeredtimesebawe Sieeeeednaase meedarea etna 33 Setting Up an Action Rule 34 RecIpIenits exea ek Poder Re EGRE ge oU ex Rte bee MO XOR RR CREER 35 Schedules s sesli a sse se E EEE sen xm wore sues P deos RU dune DOR Rn 36 RECUMENCES si oeebued duced aimee 9 wi Daai Ir be qud added ruled kane 36 Recordings zsssenucavene son EUREN RENS AM RU DEA EE see RR EE
66. key frames Lower the image resolution Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup gt Video gt Video Stream and Setup gt Video gt Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable removed full locked or if other read or write problems occur To identify the source of the problem check the System Log under System Options gt Support gt Logs amp Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 33 53 Technical Specifications Technical Specifications AXIS Q7436 Video Encoder Blade compression Function group Item Specifications Video Encoder Model AXIS 07436 Video encoder blade Video Video H 264 MPEG 4 Part 10 AVC Baseline Main and High profile Motion JPEG Resolutions 176 x120 to 720 x 576 Frame rate H 264 and Motion JPEG 60 50 NTSC PAL fps in all resolutions Video streaming Multiple in
67. ly be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 49 UPnP The Axis product includes support for UPnP UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnPTM RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour Storage Network Share Network share allows you to add network storage such as a NAS Network Attached Storage or any server that uses CIFS Common Internet File System and use them for storage of recordings To add a network share 1 Go to System Options gt Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of t
68. mmed or turned off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events gt Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors 6 Select the video channel 7 Optionally select a schedule and set additional conditions 8 Select the action To send an email select Send Notification and select a Recipient from the list of defined recipients The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 33 Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view Motion detection is configured by defining up to 10 Include and Exclude windows e Include windows define areas where motion should be detected e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored For instructions see Set Up Motion Detection Windows on page 29 To control the number of motion detection alarms the parameters Object Size History
69. nformation OK Confirm password ONVIF will be disabled To enable ONVIF go to Setup System Options Security ONVIF The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information ONVIF vill be disabled To enable ONVIF go to Setup gt System Options gt Security gt ONVIF The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page Stream profile H 264 Quality Balanced Bandwidth Mobile Output 1 Q Output 1 00 Trigger 00 Snapshot Click View size to scale the image down to 800 pixels wide or to full scale Only available in MJPEG Select a stream profile for the Live View page from the Stream Profile drop down list For information about how to configure stream profiles see page 19 Click Pulse to activate the product s output port for a defined period of time For information about how to enable and configure output buttons see page 24
70. ng The command must be issued within 2 minutes of connecting power 1 Acquire a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands Linux Unix syntax arp s IP address gt serial number temp ping 1 408 IP address gt Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping 1 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt Windows example this may require that you run the command prompt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected and then restart the product by disconnecting and reconnecting power 42 AXIS Q7436 Video Encoder Blade System Options 5 Close the command prompt when the product responds with Reply from 192 168 0 125 orsimilar 6 Open a browser and type http lt IP address gt in the Location Address field For other methods of assigning the IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup To open a command prompt in Windows open the Start menu and type cmd in the Run Search field To use the ARP command in Wind
71. ntaining a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Remove Continuous Recording The Axis product can be configured to continuously save video to a storage device See Storage on page 46 for more information about storage devices To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings To start a continuous recording follow these steps 1 Go to Recordings Continuous 2 Select Enabled 3 Select type of storage device from the Disk list 4 Select a Stream profile to use for continuous recordings 5 Click Save to save and start the recording 37 AXIS 07436 Video Enc
72. ode button could also be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel C Cipare Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 27 12 AXIS 07436 Video Encoder Blade Accessing the Product The PTZ controls can be disabled under PTZ gt Advanced gt Controls see Controls on page 27 13 AXIS Q7436 Video Encoder Blade Media Streams Media Streams The Axis product provides several video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams and to the list of available stream profiles Other applications and clients can access video streams directly without going via the Live View page How to Stream H 264 The video compression standard H 264 makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to
73. oder Blade Languages Languages Multiple languages can be installed in the Axis product All web pages including the online help will be displayed in the selected language To switch languages go to Setup gt Languages and first upload the new language file Browse and locate the file and click the Upload Language button Select the new language from the list and click Save e Resetting the product to factory default settings will erase any uploaded language file and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language e A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches the product s web pages In this case upload an updated language file A language already installed in the product will be replaced when a current or a later version of the language file is uploaded 38 AXIS Q7436 Video Encoder Blade System Options System Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access lev
74. of the device is the same Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnPTM Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected 44 AXIS Q7436 Video Encoder Blade System Options Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router f you attempt to manually enter a port that is already in use another available port is automatically selected When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP
75. ows 7 Windows Vista right click the command prompt icon and select Run as administrator To open a command prompt in Mac OS X open the Terminal utility from Application Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options gt Network gt TCP IP gt Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press the product s control button see Hardware Overview on page 6 to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axis
76. rage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles can be used e When setting up recording using action rules See Events on page 33 e When setting up continuous recording See Continuous Recording on page 37 e In the Live View page select the stream profile from the Stream profile drop down list 19 AXIS Q7436 Video Encoder Blade Setting Up the Product For quick setup use one of the predefined stream profiles Each predefined profile has a descriptive name indicating its purpose If required the predefined stream profiles can be modified and new customized stream profiles can be created To create a new profile or modify an existing profile go to Setup gt Video gt Stream Profiles To select a default stream profile for the Live View page go to Setup gt Live View Config Camera Settings The Video gt Camera Settings page provides access to advanced image settings for the Axis product Image Appearance Increasing the Color level increases the color saturation The value 100 gives maximum color saturation The value O gives a black and white image The image Brightness can be ad
77. rea where moving objects are not expected select a high history level This will cause motion detection to trigger as long as the object is present in the window Toonly detect flashing light select a low sensitivity In other cases high sensitivity is recommended 30 AXIS Q7436 Video Encoder Blade Applications Applications Third party applications can be uploaded to and installed on the Axis product Applications add functionality to the product for example video analytics and intelligent video capabilities such as recognition tracking detection and counting For information about available applications downloads trials and licenses go to www axis com applications t is recommended to run one application at a time Avoid running applications when the built in motion detection is active Application Licenses Some applications need a license to run Licenses can be installed in two ways e Automatic installation requires access to the Internet e Manual installation obtain the license key from the application vendor and upload the key to the Axis product To request a license the Axis product serial number S N is required The serial number can be found on the product label and under System Options gt Support gt System Overview Install Application To install and start an application 1 Go to Setup Applications 2 Under Upload Application click Browse Locate the application file and click Upload Pa
78. rks or trademark applications of Axis AB in various jurisdictions All other company names and products are trademarks or registered trademarks of their respective companies Apple Boa Apache Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnPTM is a certification mark of the UPnP Implementers Corporation Regulatory Information Europe C This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 ow Voltage LVD Directive 2006 95 EC See Safety on page 2 Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 2 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been designed and tested to fulfill applicable standards for Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended
79. rol command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see Events on page 33 The event will immediately be placed first in the queue except when an administrator is in control 3 Operator Same as administrator but with lower priority 4 Guard Tour A guard tour see page 26 has PTZ control for an indefinite period of time It may be overridden by an operator event or administrator The guard tour will resume when higher priority groups leave the queue 5 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue The administrator can enable and disable PTZ controls for selected users To identify different users in the viewer group cookies must be enabled on the client 27 AXIS Q7436 Video Encoder Blade Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused To send an alarm for example an email an action rule must be set up To configure tampering 1 Go to Detectors gt Camera Tampering 2 Set the Minimum duration that is the time that must elapse before an alarm is generated This can help prevent false alarms for known conditions that affect the image 3 Select Alarm for dark images if an alarm should be generated if lights are di
80. st version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple upgrades See www axis com for more information Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Basic Setup Logs amp Reports Q g The log files and reports may prove useful when troubleshooting a problem or when contacting the Video Axis support web 7 E Note Depending on your connection these pages may take a while to load Live View Config Logs PTZ Systemlog System log information Detectors ee Access Log Access log information Applications Reports Events Oc View Server Report Important information about the server s status Recordings Download Server Report Include snapshot from Live View Languages System Options Parameter List L The unit s parameters and their current settings
81. t Motion detected when motion is detected enter D in the Include text field and enter Motion detected in the Text field when setting up the action rule Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video gt Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the online help Q Important Adding many privacy masks may affect the product s performance 22 AXIS 07436 Video Encoder Blade Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page Stream Profile See page 19 Viewer Settings See page 24 User Defined Links See page 24 Output Buttons See page 24 Basic Setup Video Live View Config Layout gt PTZ Detectors gt Applications Events Recordings Languages gt System Options About Default Viewer for Browsers From Live View Config gt Default Viewer select the default method for viewing video images in your browser The product attempts to show the vid
82. t the upgrade file to use Then click Load to restart the upgrade process After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 For instructions see Assign IP Address Using ARP Ping on page 42 The product is located ona If the IP address intended for the product and the IP address of the computer used to access the different subnet product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address The IP address is being used Disconnect the Axis product from the network Run the Ping command in a Command DOS by another device window type ping and the IP address of the product Ifyou receive Reply from IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product Ifyou receive Request time
83. tion about restoring the Axis product see Maintenance 31 AXIS Q7436 Video Encoder Blade Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default Settings 32 AXIS Q7436 Video Encoder Blade Events Events The Axis product can be configured to perform actions when different events occur for example start a recording when motion is detected The set of conditions that defines how and when the action is triggered is called an Action Rule Available Action Rule triggers and conditions include Applications use installed applications to trigger the rule see Applications on page 31 Detectors Hardware Live Stream Accessed trigger the rule when any stream is accessed and during edge storage playback This can for example be used to send notifications Motion Detection trigger the rule when motion is detected see Motion Detection on page 28 Tampering trigger the rule when tampering is detected see Camera Tampering on page 28 Video Signal trigger the rule if video signal is lost Network trigger the rule if network connection is lost or restored Temperature trigger the rule if the temperature falls outside or inside the operating range of the product This can for example be used to send maintenance notifications Input Signal Storage System Di
84. traffic SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups The Axis product can be configured to support SNMP on the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all supported SNMP devices The default password for the Read community is public and the default password for the Write community is write If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled 45 AXIS Q7436 Video Encoder Blade System Options Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available e Cold start e Warm start e Link up e Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 39 To enable SNMP v3 check the box and provide the initial user password The initial password can on
85. ttings Image Appearance Resolution Aspect ratio correction Overlay Image ACIF 704 x 480 704 x 576 v Privacy Mask Compression 30 0 100 Live View Config silica Rotate image o degrees PTZ Color setting Color FI Video Stream Detectors Maximum frame rate Applications Unlimited 9 Limited to 30 Overlay Settings Include overlay image at the coordinates X 0 Events Recordings Include date include time Languages E include text System Options Text overlay size small v Text color white 7 black Text background color About Place text date time at top x of image Preview View image stream while configuring Save Pixel Counter NTSC PAL 1 30 50 60 fps per viewer n Yo 0 Video format MPEG 7 Open The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from Video gt Video Stream Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer in Windows Rig
86. up a recurrence 1 Go to Events gt Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an Action Rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 36 AXIS Q7436 Video Encoder Blade Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 37 e To set up action rules see page 34 To access recordings see Recording List on page 37 To configure camera controlled storage see Storage on page 46 Recording List Recorded videos are listed on the Recordings gt List page The list shows each recordings start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings gt List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file co
87. viewing H 264 streams f your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see 4 The product s Live View page appears in your browser The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page AXIS Q7436 Video Encoder Blade Accessing the Product AXIS Q7436 Video Encoder Live View Setup Help Snapshot As TILT ce Video PTZ PAN Left

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