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Gefen EXT-HDKVM-LANRX

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1. HD KVM over IP Important Safety Instructions Se DD PA SNS 10 ule 12 13 14 15 GENERAL SAFETY INFORMATION Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this product near water Clean only with a dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install or place this product near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer To reduce the risk of electric shock and or damage to this product never handle or touch this unit or power cord if your hands are wet or damp Do not expose this product to rain or moisture Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servi
2. Installation Supplementary Connections USB see USB Control for more information on using USB devices Connect a USB cable from the computer to the USB port on the Sender unit Connect up to two USB devices to the Receiver unit IR Connect a Gefen IR Emitter Gefen part no EXT 2IREMIT to the Sender unit and attach it to the IR sensor on the device to be controlled Connect an IR Extender Gefen part no EXT RMT EXTIRC or EXT RMT EXTIRN to the Receiver unit if the IR sensor will not be within line of site for proper IR control Audio see Audio Connections for more information on using audio devices Connect a 3 5mm mini stereo cable from the Line In jack on the Sender unit to an audio source Connect a pair of powered speakers or another audio output device to the Line Out jack on the Receiver unit Connect a microphone to the Mic In jack on the Receiver unit Connect a pair of powered speakers or another audio output device to the Line Out jack on the Sender unit RS 232 Connect the included RS 232 cable from the PC or automation system to the RS 232 port on the Sender unit Connect an RS 232 cable from the Receiver unit to the RS 232 device to be controlled page 10 Getting Started Sample Wiring Diagram CD Gigabit Switch A As M Receiver Multimedia PC RS 232 Controlled Device IR Extender HD Display page 11 C Microphone Installation C
3. Basic Operation Setting the IP Mode The HD KVM over IP can be set to Auto IP DHCP or Static IP mode By default the HD KVM over IP is shipped in Auto IP mode 1 Access the Web interface by entering the IP address of the desired Sender or Receiver unit Refer to Displaying the IP Address if necessary 2 Click the Network tab The current IP Mode will be highlighted within the IP Setup window group In the illustration below Auto P button is highlighted stem Network Functions IP Setup IP Mode Auto IP Static IP Address Subnet Mask Default Gateway 169 254 0 254 3 Click the desired IP Mode button 4 Click the Save button on the right hand side of IP Setup window group 5 Click the Reboot button near the bottom of the page 6 Access the Web interface for the Receiver unit by entering its IP address 7 Repeat steps 2 5 for each Sender and Receiver to be changed page 17 Operating the HD KVM over IP Basic Operation Setting the Video Channel In order a Sender and Receiver unit to communicate with one another they must both be set to the same channel This is similar to changing the channel on a cable or satellite box in order to view a different program By default all Sender and Receiver units are set to channel 0 NOTE When connecting Sender and Receiver units it is highly recommend that the video channel for each unit is set to a channel other than 0 This will allow for the addition of
4. Displaying the IP Address if necessary 4 Under the System tab click the Update Firmware frame 5 Click the Browse button and select the number of channels needed System Network Functions Wersion Information Update Firmware 6 Click the Update button 7 _ After a few moments the Web interface will indicate that the upgrade process has been started page 48 Appendix Upgrading the Firmware Update Firmware Firmware Update Progress firmware file name TX host kernel A 311 webfwh vl 28d firmware file size 4687041 bytes Decompressing firmware Platform matched Start programming flash Programming bootloader Programming kernel Please wait 4 vo 8 Once the firmware upgrade process has completed the HD KVM over IP will reboot Update Firmware Firmware Update Progress Firmware file name TX host kernel A511 webfwh v1 28d firmware file size 4687041 bytes Decompressing firmware Platform matched Start programming flash Programming bootloader programming kernel programming rootfs programming rootfs patch Programming parameters Programming completed DONE Rebooting 9 Repeat the process for each Receiver unit in the system page 49 Appendix Developer Notes The following information is intended for developers that use the HD KVM over IP product as part of their application To change the routing on the Sender and
5. LLE PP e UE BR EE EE 4 sic ed FU e O E E E HR FFF 5 gls Ee H AE EEF ER FYR PA 6 Using a Direct Connection essa 6 Local Area Network LAN Connection sese eee eee 8 Supplementary Connections ee ee e ee 10 Sample Wiring Diagram eee eee e Y CYR wn Cd FORWYR GG 11 Operating the HD KVM over IP Basi ODIO adonde 14 Displaying the IP AddTeSS eee 14 o cae eRe oi ene HNN I A NT HF FEARN een a ES NWR 17 Setting the Video Channel eiii Y RE ROW side catan 18 Enabling or Disabling Video OVER IP esse 19 VO Setup P HDCP AAA o 20 Unicast and Multicast Modes sss eee 21 Configuring Unicast Mod sss sss sse eee 21 Switching between Sender units in Unicast mode sse 23 Configuring Multicast Mode ss ccc ancacesvtexsacsedessdactpadteesasesbocestsaaeedianieisenectnieuseeis 26 SW RP 28 RS 232 Under Unicast Mode sarna aaa 30 RS 232 under Multicast Mode sss sese 30 UA HT 31 USB under Unicast MOG artistico 31 USB under Multicast Mode ociosas 3o EDID Management YO fd i e OFN AGY 37 Using the Internal HOMI EDID ase stad oia 37 Using the Downstream EDID anii nie GAA ndd FN DA Ryd DAYAR Ra 38 nn A UTR 39 Using FID T A O YY e en PU OO SEI 41 Setting E Re eB e 42 Performing a Factory Reset iii 43 o rea OEE EE EE EE E AES EE ETETEA EAA TEET 43 RECEIVE 0 0a RH Y HR RR FN Y Y AN NY a Y Y Y a RD 43 viii HD KVM over IP 03 Table of Contents Appendix Upgrading the PNW al Y HENRI FF FERFAU NF FYR TF MEH NF YN FA EU
6. communicate with only one Receiver unit at a time HDMI Out Receiver unit LAN 2 e Sender unit HDMI Out Receiver unit CP Soo Sender unit HDMI In 1 Gd Sender unit HDMI In HDMI In 1 Access the Web interface for each Sender and Receiver unit that will be using unicast mode In this example we will start with Receiver unit R1 2 Click the Network tab TIP In unicast mode the HD KVM over IP behaves as a HD KVM Switcher page 21 Operating the HD KVM over IP Unicast and Multicast Modes 3 Click the Unicast button under the Network Mode group When selected the Unicast button will be highlighted in blue Network Mode Multicast Unicast 4 Click the Save button in the lower right corner of the Network Mode group 5 _ The following message will be displayed at the top of the page indicating that the casting mode has been applied to the Sender or Receiver unit 6 Click the Reboot button near the bottom portion of the page to apply the changes Warning Reboot for new settings to take effect 7 Repeat steps 1 6 in order to configure the Sender unit to unicast mode IMPORTANT When switching between unicast and multicast modes both Sender and Receiver units need to be configured identically page 22 Operating the HD KVM over IP Unicast and Multicast Modes Switching between Sender units in Unicast mode When multiple Sender and Receiv
7. mini stereo jack RS 232 Sender 1 x DB 9 female RS 232 Receiver 1 x DB 9 male Reset button Sender 1 x Push button tact type Mode button Sender 1 x Push button tact type Switch button Receiver 1 x Push button tact type page 53 Appendix Specifications Power Input Sender Receiver 1 x 5V DC locking Power Consumption Sender Receiver 10W max Dimensions W x H x D 8 4 x 1 7 x 4 5 Sender Receiver 213mm x 43mm x 113mm Unit Weight each unit 2 Ibs 0 9 kg page 54 Stretch It Switch It Split It Gefen s Got it O 20600 Nordhoff St Chatsworth CA 91311 1 800 545 6900 818 772 9100 fax 818 772 9120 www gefen com support gefen com Qu amp amp CE This product uses UL or CE listed power supplies
8. or better cable from the LAN port on the Sender unit to the LAN 1 port on the Receiver unit Figure 1 1 Directly connecting the Sender and Receiver unit Sender unit CAT 5e cable or better Receiver unit Connect to other Receivers IP devices Although any LAN port on the Receiver unit can be used using the LAN 1 port makes it easy to identify which Ethernet cable is used to connect the Sender and Receiver unit LAN 2 and LAN 3 ports can then be used for connecting additional devices or when daisy chaining Receiver units 2 Use the included HDMI cable to connect the Hi Def source to the HDMI In port on the Sender unit 3 _ Connect a HDMI cable from the Hi Def display to the HDMI Out port on the Receiver unit page 6 Getting Started Installation 4 See Supplementary Connections for instruction on connecting USB IR RS 232 and audio cables 5 Connect the included 5V DC locking power supplies to the Sender unit and Receiver unit Do not overtighten the locking connectors Connect the included AC power cords from the power supplies to available electrical outlets 6 After a few moments the Hi Def source will be displayed page 7 Getting Started Installation Local Area Network LAN Connection A IMPORTANT The use of a Gigabit switch with 8K jumbo frame capability is required when connecting the HD KVM over IP to a network In order to connect the HD KVM over IP
9. to a Local Area Network LAN both the Sender and Receiver unit must first be set to DHCP mode or static IP mode DHCP mode will use the DHCP server to automatically assign an IP address for each Sender and Receiver unit that is connected to the network Static IP mode will allow the IP address for each Sender and Receiver unit to be configured manually Contact your network administrator if necessary 1 2 Follow the connection steps under Using a Direct Connection Connect an Ethernet cable from one of the LAN ports on the Receiver unit to the network If DHCP mode will be used connect the Receiver unit to a DHCP server Sender unit Receiver unit Connect to LAN DHCP server Access the Web interface for the Sender unit by entering its IP address in the address bar of the Web browser If the IP address is not known see Displaying the IP Address Set the HD KVM over IP to the desired network mode DHCP or static Refer to Setting the IP Mode for instructions on setting the network mode Repeat steps 3 and 4 for the Receiver unit page 8 Getting Started Installation 6 Disconnect the cable between the Sender and Receiver unit 7 Connect the cable from the Sender unit to the network Sender unit Connect to LAN Receiver unit Connect to LAN DHCP server Note that any LAN port on the Receiver unit can be used to connect to the LAN page 9 Getting Started 10 y 12
10. AT 5 CAT 5e and CAT 6 cabling comes in stranded and solid core types Gefen recommends using solid core cabling CAT 6 cable is also recommended It is recommended to use one continuous run from one end to the other Patch cable is not recommended page 51 Appendix Rack Tray Installation The following illustrations provide instructions for installing the Sender and or Receiver unit s in the Gefen 1U Rack Tray Gefen part no EXT RACK 1U Turn unit upside down Remove rubber feet tep 1 tep 2 Step 3 Line up holes on unit and rack tray Step 4 Install countersink screws Step 5 Ensure the unit is installed securely Step 6 Unit has been installed into rack tray page 52 Appendix Specifications Resolutions max 1080p Full HD 1920 x 1200 WUXGA Maximum Pixel Clock 225 MHz Link indicator Sender Receiver 1 x LED green Power indicator Sender Receiver 1 x LED blue Video Input Sender 1 x HDMI Type A 19 pin female locking Video Output Receiver 1 x HDMI Type A 19 pin female locking Audio Sender 1 x 3 5mm mini stereo Line In 1 x 3 5mm mini stereo Line Out Audio Receiver 1 x 3 5mm mini stereo Line Out 1 x 3 5mm mini stereo Mic In USB Sender 1 x Type B female USB Receiver 2 x Type A female Ethernet Sender 1 x RJ 45 Ethernet Receiver 3 x RJ 45 shielded IR Emitter Sender 1 x 3 5mm mini mono jack IR Ext Receiver 1 x 3 5mm
11. AT 5 CABLE HDMI CABLE USB CABLE AUDIO CABLE MIC CABLE RS 232 CABLE IR EMITTER IR EXTENDER Up to 330 ft USB Mouse P A Keyboard Powered Speakers or headphones EXT HDKVM LAN 02 Operating the HD KVM over IP A A A GN 14 Displaying Ne IF is Y SS tocas ati TE 14 Ss a Od o O de 17 SEN Vid eR Rela loa a ra aa a nee cere oe enn ener 18 Enabling7or Disabling Video ove lP ec secrete eee cena 19 a se A GS secs e an San 20 es aires koi vere Tmo oes fy Modest etic amas Gore nr eR Ko rn a 21 Conigunng Unicast MOG REO 21 Switching between Sender units in Unicast mode sse eee 23 Configuring MU ast MG sss sss eee eee 26 U SIR GROS O YT E E YU Y DG 28 SA A Unicas Mode OTT TT 30 RS 232 under a sa ei tre eee ea nee ae 30 UA ee ee ene ee ee eee ee eee ee 31 USB inder Unicast Mode m a a a E ne eee ree Sl USB under Multicast e meen 39 EDI Telenn to of Usage llnte ri WME DIED ements oa oF Using the Downstream ED R GR taria 38 Audio R STET O ee 39 und ADMESOUrCES aca 41 Seting Me a 42 Pero a Factory Reset a aerea loo aAA ee ere 43 S e TR T E A R E EE aT 43 FRE CONV Sle Winter EA UR Y NO 43 Basic Operation Displaying the IP Address If the IP address es of a Sender and or Receiver unit are not known then use the following procedure to display the IP address of any Sender or Receiver unit on the network 1 Press and release the Switch button on the front panel of the Receiver unit Th
12. NT NN 46 17 Channels OF Less un aea riadas 48 Developer Noles sriain init O RP Y Fr A 50 Network Cable Diagram e e o POE IA 51 Rack Iray AS e saetas EEA FRAN NR NAT 52 OS hne WC GY Y EAE EEEa Ee 53 01 Getting Started sender E O 2 se NG Y YY HY FY 2 Back E TA A RE 3 O O A O ES A TAF EEF AA OO ALE 4 Sir c a ET AF RHO 4 Bae A A Nc EN ana 5 e AAA H E WYF FOA 6 Using auDirectC onne e O YN NEII FN 6 Local Area Network LAN Connection sss eee eee eee eee 8 Supplementary Connections arar eee agen te ee nner ree 10 Sample AE ene e E lid Getting Started a Sender Unit Layout Front 1 Power This LED glows steady blue when the unit is connected to an AC outlet and the unit is powered ON 2 Link This LED glows steady green when the Sender unit and Receiver unit are connected and passing video Press this button to switch between Graphic Mode and Video Mode Graphic Mode optimizes still mages Video Mode is best used for optimizing video See Setting the Video Mode for details 4 Reset Press this button to reset the unit See Performing a Factory Reset for instructions on restoring the Sender unit to factory default settings MN page 2 E uno aie Sender Unit Layout 1 HDMI In Connect the included HDMI cable from this connector to the Hi Def source RS 232 Connect the included RS 232 cable from this port to an RS 232 device See Using RS 232 for details 3 Line In Connect a 3 5
13. P box is checked This is the default setting gU ble USB over IP 75 Operation Mode Operating the HD KVM over IP USB Control In multicast mode the Operation Mode for both Sender and Receiver units are automatically set to Active per request mode Operation Mode Active per request Default Only one station can active I Active on link Up to 4 USB devices within the network cai USB Mouse Mode 9 High Resolution O Compatibility Under Active per reguest mode multiple USB devices may be present on one or more Receiver units However only one Receiver unit can have USB control at a time By default the first Receiver unit connected to the system will have USB control In the example below Receiver unit R2 currently has control we arbitrarily connected Receiver unit R2 before Receiver unit R1 Figure 2 10 Receiver unit R2 currently has USB control LM Receiver unit A HDMI Out LAN gt LP P HDMI Out Receiver unit lt gt LA Sender unit Sender unit a HDMI In Sender unit USB cable 07 HDMI In 05 Now let s look at an example of switching USB control between two Receiver units Using the diagram above we want Receiver unit R1 to have USB control To assign USB control to another Receiver unit follow the steps on the next page page 34 Operating the HD KVM over IP _ USB Control Assigning USB control under Active
14. Receiver unit the following URL needs to be issued http IP cgi bin guery cgi callback jOueryl5101605335909232362 1 3704753643608cache falsegnocache 13704809838438cmd astparam s mul ticast 1p 225 0 100 1np5trs3Bastparfam s ch selectrinp 3bast send event 1 e reconnect amp wrap type multi line where ID IP inpsStr inp Example Name Receiver IP 3 digit number of the Sender channel Sender channel To change the Receiver at 192 168 2 100 to display Sender channel 2 http 192 168 2 100 cgi bin query cgi callback jQuery1510160533590 2232562 15704275564560 amp cache Talsesnocache 1370480555545 amp cmd astpara mes Hmulticast tpr225 0 100 D0253Bascparamrarch selectr2aS3Bast send event 1 e reconnect amp wrap typermulti line page 50 Appendix Network Cable Diagram Front of RJ 45 Connector J P Es 123456 7 8 Gefen recommends the TIA EIA 568 B wiring option Use the table below when field terminating cable for use with Gefen products Pin Color Description 1 Orange White TD Transmit Data positive differential signal 2 Orange TD Transmit Data negative differential signal 3 Green White RD Receive Data positive differential signal 4 Blue Unused 5 Blue White Unused 6 Green RD Receive Data negative differential signal 7 Brown White Unused 8 Brown White Unused Shielded STP CAT 5 or CAT 6 is recommended However unshielded UTP CAT 5 or CAT 6 is acceptable C
15. cing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Batteries that may be included with this product and or accessories should never be exposed to open flame or excessive heat Always dispose of used batteries according to the instructions Warranty Information Gefen warrants the equipment it manufactures to be free from defects in material and workmanship If equipment fails because of such defects and Gefen is notified within two 2 years from the date of shipment Gefen will at its option repair or replace the equipment provided that the equipment has not been subjected to mechanical electrical or other abuse or modifications Equipment that fails under conditions other than those covered will be repaired at the current price of parts and labor in effect at the time of repair Such repairs are warranted for ninety 90 days from the day of reshipment to the Buyer This warranty is in lieu of all other warranties expressed or implied including without limitation any implied warranty or merchantability or fitness for any particular purpose all of which are expressly disclaimed 1 Proof of sale may be required in order to claim warranty Customers outside the US are r
16. de has been applied to the Sender or Receiver unit If a display is connected to the Receiver unit then the message Starting USB will be displayed For more information on using USB under multicast mode refer to USB under Multicast Mode 5 Click the Reboot button near the bottom portion of the page to apply the changes Warning Reboot for new settings to take effect 6 Repeat the steps above in order to configure the Sender unit to multicast mode IMPORTANT When changing units between unicast and multicast modes both the Sender and Receiver units need to be configured identically page 27 Using RS 232 The HD KVM over IP supports RS 232 pass through allowing the control of remote RS 232 devices The Sender and Receiver unit which are being used to pass through the RS 232 data must be set to the same baud rate as the RS 232 host and client In the example below the Gefen 4x1 HD Switcher w Audio Decoding Gefen part no GTV AUDDEC N has been connected to Receiver unit A This is the RS 232 client We want to control this product from Sender unit S3 using a laptop PC RS 232 host The channel numbers are listed in blue Figure 2 6 Basic RS 232 connection Receiver unit HDMI Out LAN Sender unit HDMI Out Receiver unit RS 232 controller Computer 12 HDMI In P Sender unit Sender unit HDMI In RS 232 device GTV AUDDEC N 09 HDMI In 05 As shown in t
17. der unit will toggle between Video Mode and Graphic Mode Video Mode If the HDMI signal is motion video then press the Mode button on the front panel of the Sender unit until Video Mode is displayed This mode will optimize the frame rate iil gt Graphic Mode If the HDMI signal is a static image then press the Mode button on the front panel of the Sender unit until Graphic Mode is displayed page 42 Operating the HD KVM over IP Performing a Factory Reset To reset a HD KVM over IP Sender and or Receiver unit to factory default settings follow the instructions below Sender Unit 1 Disconnect the power from the Sender unit 2 Press and hold the Mode button 3 While continuing to press the Mode button reconnect the power 4 Continue holding the Mode button until both Power and Link indicators begin to flash 5 Use the end of a paper clip or other sharp pointed device to press the Reset button 6 After the Power LED indicator stops flashing the unit will be ready for use Receiver Unit 1 Disconnect the power from the Sender unit 2 Press and hold the Switch button 3 _ While continuing to press the Switch button reconnect the power 4 Continue holding the Switch button until both Power and Link indicators begin to flash 5 Use the end of a paper clip or other sharp pointed device to press the Reset button 6 After the Power LED indicator stops flashing the unit will be read
18. e Enable Video over IP box to enable video Uncheck this box to disable video Video over IP S Ena ble Video over IP G Load Internal EDID 4 Click the Save button within the Video over IP group 5 Click the Reboot button at the bottom of the page 6 Repeat steps 1 through 5 for each Sender and or Receiver unit in the system page 19 Operating the HD KVM over IP Basic Operation I O Setup HDCP NOTE Some computers will enable HDCP if an HDCP compliant display is detected Uncheck the box next to HDCP Enable to force the computer to ignore detection of an HDCP compliant display The Disable feature does not decrypt HDCP content Load Internal EDID W HDCP Enable page 20 Unicast and Multicast Modes Configuring Unicast Mode The term unicast is used to describe a configuration where information is sent from one point to another point It is possible to have multiple Sender and Receiver units connected in a system However in unicast mode a Sender unit can communicate with only one Receiver unit at a time In unicast mode the HD KVM over IP functions similiar to a HD KVM switcher e NOTE The HD KVM over IP Sender and Receiver units shipped from the factory in unicast mode The illustration below shows 3 Sender units S1 S2 and S3 and 2 Receiver units R1 and R2 on a network operating in unicast mode The video channels are notated in blue Figure 2 1 Unicast mode A Sender unit can
19. e current video channel will be displayed in the top left corner of the screen Press the Switch button Gefen HD KVM over IP R gt o Se eos a Power Link IR Reset Switch Mic In Line Out us a IA i In the example above the current video channel is set to 0 2 _ Change the video channel number by pressing and releasing the Switch button to advance to the next video channel Video channel numbers range from 0 to 255 Consecutively pressing the Switch button will cycle through all 256 channels page 14 3 4 Operating the HD KVM over IP Basic Operation Channel 01 G i en B TTE FE L a l N After a few moments the screen will go blank and the IP address of both the Sender and Receiver unit will be displayed in the lower right corner of the screen Local IP Receiver unit Channel 01 FW V1 31H Nov 08 779c Foo UA E H Lo IT Se ir 9 Remote IP 169 254 6 113 ID 825E3744F261 Trying to fi d the gateway Remote IP Sender unit In order to return to the original video channel without cycling through all 255 channels access the Web interface for the Receiver unit Refer to Setting the Video Channel for more information page 15 Operating the HD KVM over IP Basic Operation 5 _ To upgrade the firmware to a limited number of channels refer to Upgrading the Firmware for more information page 16 Operating the HD KVM over IP
20. e from this jack to a pair of powered speakers See Audio Connections for details on connecting audio source and speakers Eh 00 C ep U Connect up two USB devices to these USB ports page 4 Getting Started Receiver Unit Layout Back 1 HDMI Out 2 RS 232 3 Ethernet 1 2 3 5 5V DC Connect an HDMI cable from this connector to the HDTV display Connect the included RS 232 cable from this port to an RS 232 device See Using RS 232 for details Connects the Receiver unit to the network or directly to the Sender unit using an Ethernet cable See the next page for installation instructions Connect the included 5V DC locking power supply to this power receptacle 4 IR Ext Connect an IR Extender cable Gefen part no EXT RMT EXTIRC or EXT RMT EXTIRN to this port page 5 Installation The HD KVM over IP Sender and Receiver units can either be connected over a Local Area Network LAN or they can be directly connected to one another Using a Direct Connection By default the HD KVM over IP is shipped in Auto IP mode In Auto IP mode each Sender and Receiver unit assigns itself a unique IP address within the range of 169 254 x x Auto IP mode is only used when Sender and Receiver units are directly connected to one another When connecting to a network the HD KVM over IP must be set to DHCP mode or Static IP mode See Setting the IP Mode for more information 1 _ Connect a CAT 5e
21. er unit are used in unicast mode the HD KVM over IP behaves as a switcher In unicast mode a Sender unit can communicate with only one Receiver unit at a time In the example below we will switch Receiver unit R1 to receive the Hi Def source on Sender unit S1 Figure 2 2 Unicast mode Receiver unit R1 is connected to Sender unit S2 HDMI Out Receiver unit LAN 2 CF Sender unit HDMI Out Receiver unit e Sender unit HDMI In 1 d Sender unit HDMI In HDMI In 1 _ Access the Web interface for Receiver unit R1 2 Click the Network tab and change the video channel Refer to Setting the Video Channel if necessary 3 Click the Save button 4 The following message will be displayed at the top of the page indicating that the casting mode has been applied to the Sender or Receiver unit 5 Receiver unit R1 is now receiving the Hi Def source on Sender unit S1 as shown on the next page page 23 Operating the HD KVM over IP Unicast and Multicast Modes Figure 2 3 Unicast mode Receiver unit R1 is now connected to Sender unit S1 HDMI Out Receiver unit 2 aa Sender unit HDMI Out Receiver unit 2 za 5 e Sender unit HDMI In 1 4 Sender unit HDMI In HDMI In Note that each of the Sender units in Figure 2 3 is assigned a unique channel number However if we were to change the video channel on Sender unit S1 to channel 1 t
22. esponsible for shipping charges to and from Gefen Copper cables are limited to a 30 day warranty and cables must be in their original condition The information in this manual has been carefully checked and is believed to be accurate However Gefen assumes no responsibility for any inaccuracies that may be contained in this manual In no event will Gefen be liable for direct indirect special incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages The technical information contained herein regarding the features and specifications is subject to change without notice For the latest warranty coverage information refer to the Warranty and Return Policy under the Support section of the Gefen Web site at www gefen com PRODUCT REGISTRATION Please register your product online by visiting the Register Product page under the Support section of the Gefen Web site Contacting Gefen Technical Support Gefen LLC c o Customer Service 20600 Nordhoff St Chatsworth CA 91311 Telephone 818 772 9100 800 545 6900 Fax 818 772 9120 Email support gefen com Visit us on the Web www gefen com Technical Support Hours 8 00 AM to 5 00 PM Monday Friday Pacific Time HD KVM over IP is a trademark of Gefen LLC Important Notice Gefen LLC reserves the right to make changes in the hardware packaging and any accompanying documentation without pri
23. future Sender and or Receiver units without causing video channel conflicts 1 _ Access the Web interface by entering the IP address of the desired Sender or Receiver unit Refer to Displaying the IP Address if necessary 2 Click the Network tab The current channel is displayed within the Network Mode window group 3 Click the Channel Selection drop down list and select the desired channel Channel numbers can range from 0 to 255 Network Mode Multicast Unicast Channel Setup Channel Selection i 4 Click the Save button on the right hand side of Network Mode window group 5 _ The following message will be displayed at the top of the page indicating that the casting mode has been applied to the Sender or Receiver unit 6 _ Access the Web interface of the next unit Sender or Receiver by entering its IP address 7 Repeat steps 2 5 for each Sender and Receiver to be changed page 18 Operating the HD KVM over IP Basic Operation Enabling or Disabling Video over IP This feature is useful for masking video Disabling the video on the Sender unit will mask the video on all connected Receiver units multicast mode only To mask the video on selected Receiver units disable the video on the desired Receiver units 1 _ Access the Web interface by entering the IP address of the desired Sender or Receiver unit Refer to Displaying the IP Address if necessary 2 Click the Functions tab 3 Check th
24. ge indicating that the new Serial over IP options have been applied Clicking the Save or Reboot button is not required for the changes to take effect page 37 Operating the HD KVM over IP EDID Management Using the Downstream EDID By default the downstream EDID from the display connected to the Receiver unit is used If the internal EDID is being used see Using the Internal HDMI EDID then use the following procedure to revert to the downstream EDID 1 _ Access the Web interface for the Receiver unit 2 Click the Functions tab 3 Make sure that the Copy EDID of Connected Display box is checked This is the default setting Click this box if it is not checked then click the Save button Video over IP Enable Video over IP SN Copy EDID of Connected Display NOTE Clicking the Load Internal EDID button under the Sender unit will override the status of the Copy EDID of Connected Display check box 4 Click the Save button within the Video over IP group 5 _ The following message will be displayed at the top of the page indicating that the new Serial over IP options have been applied 6 Click the Reboot button at the bottom of the page 7 The Sender unit will now use the EDID of the downstream sink device page 38 Operating the Audio Connections Audio works in both unicast and multicast modes The only difference between the two modes is that the Mic In jack is automatically disabled o
25. he User Manual for the Gefen 4x1 HD Switcher w Audio Decoding the following settings are used Table 2 1 RS 232 settings for the Gefen 4x1 HD Switcher w Audio Decoding Baud rate 19200 Data bits 8 Parity None Stop bits 1 Hardware flow control None Confirm that the same RS 232 settings are assigned to both the Sender and Receiver units Access the Web interface on both the Sender unit and Receiver unit to set the proper RS 232 settings In the example on the following page we will begin by setting up Sender unit S3 page 28 Operating the HD KVM over IP Using RS 232 1 Access the Web interface for the Sender unit 2 Click the Functions tab 3 Locate the Serial over IP group and change the RS 232 settings to match the settings of the RS 232 device that is being used In this case we need to use the settings from Table 2 1 Enable Serial over IP Baudrate Setting for Type 2 Baudrate 19700 Data bits Parity None Stop bits 4 Make sure that the Enable Serial over IP box is checked NOTE If Enable Serial over IP is not checked then RS 232 pass through will be disabled 5 Click the Save button in the lower right corner of the Serial over IP group 6 The following message will be displayed at the top of the page indicating that the new Serial over IP options have been applied 7 Click the Reboot button near the bottom portion of the page to apply the changes If the unit is not reb
26. his would have violated the unicast mode rule A Sender unit can communicate with only one Receiver unit at a time Figure 2 4 Unicast mode violation Two Sender units S1 and S2 using the same video channel HDMI Out Receiver unit LAN 2 Sender unit HDMI Out Receiver unit 2 d CP Sender unit HDMI In 1 Sender unit HDMI In HDMI In page 24 Operating the HD KVM over IP Unicast and Multicast Modes In order to solve the problem in Figure 2 4 we would need to make sure that each of the Sender units is set to a unique channel number When using unicast mode each of the Sender units must be assigned a unique channel and should never be changed Use the Receiver unit to switch channels between Sender units The HD KVM over IP can be used with up to 256 Sender units to provide switching capability between each Receiver unit Up to 256 Receiver units are supported Each Receiver unit can be set to receive video data from any one of 256 Sender units NOTE In unicast mode if an additional Sender unit is introduced into a system with the same channel as another Sender unit then the Receiver unit will continue to receive A V data from the Sender unit which was connected first page 25 Operating the HD KVM over IP Unicast and Multicast Modes Configuring Multicast Mode The term multicast is used to describe a configuration where information is sent from one o
27. interface for each Sender and Receiver unit provides intuitive control of all features Supports 256 Senders and a total of just over 65 000 Receiver units depending on the network bandwidth and number of ports of your network switch USB 2 0 data rates up to 480 Mbps and backward compatibility with USB 1 1 Three port Gigabit Ethernet switch built into the Receiver unit Switch between all available Sender units using the built in Web interface Mode button on Sender for sharpness or motion optimization of image Field upgradable firmware via web server interface Locking power supply connectors 1U tall half rack width enclosures are rack mountable using EXT RACK 1U Surface mounting brackets included Mimi 1080P HIGH DEFINITION MULTIMEDIA INTERFACE PROGRESSIVE Packing List The HD KVM over IP ships with the items listed below If any of these items are not present in the box when you first open it immediately contact your dealer or Gefen e 1x HD KVM over IP Sender unit e 1x HD KVM over IP Receiver unit e 1 x 6 ft HDMI cable M M 1 x 6 ft USB cable A B 1 x 6 ft DB 9 cable M F 2 x Mounting rack with screws 2 x 5V DC power supplies 1 x Ouick Start Guide vil HD KVM over IP Table of Contents 01 02 Getting Started Sender Umit Layout o eee ee ene ee WN aY E HN RR Y ene RH 2 O 2 PP e RY SAR FN PO E RA 3 Receiver ET FFY o FF HEN FT WI ER AU HN CYR 4 au
28. mm mini stereo cable from the Line Out jack on the multimedia PC to this jack 4 Line Out Connect a 3 5mm mini stereo cable from this jack to the Line In jack of a multimedia PC N 5 USB Connect a USB cable from the computer to this USB port 6 Link Connects the Sender unit to the network or directly to the Receiver unit using an Ethernet cable IR Out Connect an IR Blaster cable Gefen part no EXT 2IREMIT from this jack to the Hi Def source to control the source from the viewing location 8 5V DC Connect the included 5V DC locking power supply to this power receptacle N page 3 Getting Started Receiver Unit Layout 1 Power This LED glows steady blue when the unit is connected to an AC outlet and the unit is powered ON 2 Link This LED glows steady green when the Sender and Receiver units are connected using Ethernet cable and successfully passing video This IR sensor receives signals from the source IR remote control Reset Press this button to reset the unit See Performing a Factory Reset for instructions on restoring the Receiver unit to factory default settings 5 Switch Switches the video channel when using multiple Receiver units on a network See Setting the Video Channel for details 6 Mic In Connect a microphone to this jack If the microphone has a 1 4 jack use a 1 4 to 3 5mm adapter to connect the microphone to the Receiver unit 7 Line Out Connect a 3 5mm mini stereo cabl
29. n all Receiver units in multicast mode To illustrate how audio works with the HD KVM over IP we will set up a microphone and some speakers 1 _ Our computer has a Line In jack as part of the sound card and we want to be able to access this jack from the Receiver unit Therefore connect the microphone to the Mic In jack on the Receiver unit Connect to microphone 2 In order to get the audio from the microphone into the computer connect a 3 5mm to 3 5mm mini stereo cable from the Line Out jack on the Sender unit to the Line In jack on the computer WARNING Do not connect the mini stereo cable from the Line Out jack on the Sender unit to the Mic In jack on the computer Doing so will result in audio clipping and may cause damage to the computer s sound card Connect to Line Out on computer Sender unit Connect to Line In on computer 3 _ Connect another 3 5mm to 3 5mm mini stereo cable between the Line Out jack on the computer and the Line In jack on the Sender unit Note that any audio device e g MP3 player etc can also be connected to the Line In jack on the Sender unit page 39 Operating the HD KVM over IP 4 Audio Connections Finally we ll connect a set of powered computer speakers to the Line Out jack on the Receiver unit Connect to computer speakers In the diagram below the mouse and keyboard USB devices have been removed from Sender unit S2 and Receiver unit R2 for pu
30. n at the bottom of the page Connect the USB host e g computer to the USB port on the Sender unit Connect a USB device keyboard and or mouse to a USB port on the Receiver unit Up to 4 USB devices can be connected per network in unicast mode The keyboard and mouse or other USB device can now be used from the Receiver unit A IMPORTANT When enabling or disabling USB over IP the Save and Reboot buttons must be clicked to apply changes page 32 Operating the HD KVM over IP USB Control USB under Multicast Mode When connecting USB devices to the HD KVM over IP the functionality is similar to that of video and RS 232 There are two USB modes available in multicast mode Active per request mode and Active on link mode For an example we ll begin with the last diagram and connect another keyboard and mouse device to Receiver R1 This will allow us to control the computer from two separate locations Figure 2 9 Using USB devices under multicast mode Receiver unit HDMI Out amp a e Sender unit HDMI Out Receiver unit g CP 2 Sender unit HDMI In Sender unit USB cable 07 HDMI In 05 1 Make sure the desired Sender and Receiver units are set to multicast mode Refer to Configuring Multicast Mode if necessary 2 Access the Web interface for the Sender unit 3 Click the Functions tab 4 Locate the USB over IP group and make sure the Enable USB over I
31. nits are shipped in unicast mode As an example we will start with our original diagram and connect a computer to Sender unit S2 and a keyboard and mouse device to Receiver unit R2 This will allow us to control the computer from the Receiver unit Figure 2 9 Using USB devices under unicast mode gt Receiver unit HDMI Out LAN Sender unit HDMI Out Receiver unit e Sender unit HDMI In Sender unit 07 USB cable Computer HDMI In 05 1 Make sure the desired Sender and Receiver units are set to unicast mode Refer to Configuring Unicast Mode if necessary 2 Access the Web interface for the Sender unit 3 Click the Functions tab page 31 Operating the HD KVM over IP 4 O 10 11 USB Control Locate the USB over IP group and make sure the Enable USB over IP box is checked This is the default setting A Ena ble USB over IP Operation Mode In unicast mode the Operation Mode is automatically set to Active on link and cannot be changed Operation Mode Active per request Active on link USB Mouse Mode High Resolution ompatibility Make sure that the USB Mouse Mode is set to High Resolution This is the default setting Use Compatibility mode only if using additional KVM switchers or other devices within the system that cause the mouse to behave erratically Click the Save button within the USB over IP group Click the Reboot butto
32. ooted within a certain period of time the Reboot for new settings to take effect will be displayed at the top of the page 8 Repeat steps 1 through 6 for the Receiver unit page 29 Operating the HD KVM over IP Using RS 232 RS 232 under Unicast Mode In unicast mode a Sender unit will be able to communicate with only one Receiver unit ata time Figure 2 7 In unicast mode the host can talk to only one RS 232 device at a time Receiver unit HDMI Out LAN RS 232 device GTV AUDDEC N Sender unit HDMI Out Receiver unit RS 232 controller Computer 12 oF Sender unit HDMI In Sender unit 09 HDMI In RS 232 device GTV AUDDEC N HDMI In RS 232 under Multicast Mode In multicast mode a Sender unit can communicate with multiple Receiver units simultaneously Figure 2 8 In multicast mode the host can talk to multiple RS 232 devices HDMI Out Receiver unit RS 232 device GTV AUDDEC N Sender unit HDMI Out Receiver unit RS 232 controller Computer 12 ES Sender unit HDMI In Sender unit RS 232 device HDMI In GTV AUDDEC N 05 HDMI In page 30 Operating the HD KVM over IP USB Control USB under Unicast Mode When connecting USB devices to the HD KVM over IP the functionality is similar to that of video and RS 232 e NOTE By default the HD KVM over IP Sender and Receiver u
33. or written notice 2013 Gefen LLC All Rights Reserved All trademarks are the property of their respective owners iV Operating Notes The HD KVM over IP is compatible with the DVI KVM over IP and the VGA KVM over IP which allows these products to be connected within a single system Note that HDCP content may not pass through when using these products in tandem CAT 5 or CAT 6 cables should not exceed 330 feet 100 meters between the Sender Receiver unit and the network By default all Sender and Receiver units are set to channel 0 This product supports HDCP when using and HDKVM LAN Sender with an HDKVM LAN Receiver This product does not support dual link resolutions By default the source device will use the EDID from the display or other sink device which is connected the Receiver unit See EDID Management for more information If terminating network cables in the field please adhere to the TIA EIA568B specification See the Network Cable Diagram for details i IMPORTANT The use of a Gigabit switch with 8K jumbo frame capability is required when connecting the HD KVM over IP to a network The following table continued on next page details the IP and IP port use of the HD KVM over IP Each X in the table below represents that no specified IP port is required Link Manager Type Sender Receiver Description TCP 6751 X msg_channel ast_heartbeat UDP MC X gt 3246 ast_heartbea
34. per request mode 1 _ Press and hold the Switch button on the desired Receiver unit for at least two seconds In this example we will depress the Switch button on Receiver unit R1 2 The message Starting USB will appear on the connected display Figure 2 11 Receiver unit R1 has USB control P Receiver unit gt HDMI Out LAN lt gt Sender unit y HDMI Out Receiver unit LA Sender unit HDMI In 09 07 Sender unit HDMI In USB cable 07 YNN HDMI In 05 3 In order to assign USB control to a different Receiver unit repeat steps 1 2 IMPORTANT If switching between Active per request mode and Active on link mode the Save and Reboot buttons must be clicked to apply changes page 35 Operating the HD KVM over IP USB Control Active on link mode Under Active on link mode a maximum of four USB devices can be used within a system In the diagram on the previous page the system is already using the maximum number of USB devices 2 USB devices per Receiver If we had two more Receiver units making a total of four Receiver units we could have connected a single USB device to each Receiver unit To switch to Active on link mode follow the instruction below 1 Access the Web interface for the Sender unit 2 Click the Functions tab 3 Locate the USB over IP group and make sure the Enable USB over IP box is checked Thi
35. r more points to a set of other points For example a single Sender unit can transmit data to multiple Receiver units In addition if multiple Sender units are used each Sender unit can transmit data to any Receiver that is not already receiving data from another Sender unit In multicast mode the HD KVM over IP functions similar to a HD KVM matrix The illustration below shows 3 Sender units S1 S2 and S3 and 2 Receiver units R1 and R2 on a network operating in multicast mode The video channels are shown in blue Figure 2 5 Multicast mode A Sender unit can communicate with multiple Receiver units HDMI Out Receiver unit LAN 1 a Sender unit HDMI Out Receiver unit Cc ae Sender unit HDMI In 1 d Sender unit HDMI In HDMI In 1 Access the Web interface for each Sender and Receiver unit that will be using multicast mode In this example we will start with Receiver S2 2 Click the Network tab TIP In multicast mode the HD KVM over IP behaves as a HD KVM Matrix page 26 Operating the HD KVM over IP Unicast and Multicast Modes 3 Click the Multicast button under the Network Mode group When selected the Multicast button will be highlighted in blue Network Mode Multicast Unicast L 4 Click the Save button in the lower right corner of the Network Mode group The following message will be displayed at the top of the page indicating that the casting mo
36. rposes of clarity Arrowheads indicate the audio signal path Figure 2 12 Speaker and microphone connections in unicast mode z Microphone cp Receiver unit Powered speakers HDMI Out Mic In Line Out A LAN Sender unit HDMI Out Receiver unit LA Sender unit HDMI In Sender unit Line Out Line In 07 IS Computer HDMI In 05 page 40 Operating the HD KVM over IP Audio Connections Figure 2 13 The Mic In jack on all Receiver units is automatically disabled in multicast mode Powered speakers Line Out f Receiver unit Powered speakers al Receiver unit Sender unit Line Out EA Sender unit HDMI In Sender unit Line Out 07 Line In A 2 Computer HDMI In 05 Using HDMI Sources The HD KVM over IP will pass content from HDCP sources such as Blu ray players and Playstation amp console systems If a 3 5mm mini stereo cable is connected to the Line In jack on the Sender unit then the HDMI audio will be disabled on the Receiver unit The Line Out jack on the Receiver unit will output audio from the source connected to the Line In jack on the Sender unit HDMI audio cannot be output using the Line Out jack on the Receiver unit page 41 Setting the Video Mode The AD KVM over IP provides two video modes Video Mode and Graphic Mode Consecutively pressing the Mode button on the Sen
37. s is the default setting Enable USB over IP Operation Mode 4 Click the Active on link radio button within the USB over IP group Operation Mode O Active per request Active on link L USB Mouse Mode High Resolution Compatibility 5 Click the Save button within the USB over IP group 6 _ The following message will be displayed at the top of the page indicating that the new Serial over IP options have been applied 7 Click the Reboot button at the bottom of the page 8 Repeat steps 2 6 for the Receiver unit page 36 EDID Management The HD KVM over IP features EDID Management Before the source can send video and or audio data the source device connected to each Sender unit reads the EDID Extended Display Identification Data from the displays which are connected to each Receiver unit The EDID contains information about what type of audio video data can be sent by each source By default the downstream EDID from the display connected to the Receiver unit is used However under certain circumstances it may be desirable to use the internal EDID which is stored in the Sender unit Using the Internal HDMI EDID 1 Access the Web interface for the Sender unit 2 Click the Functions tab 3 Click the Load Internal EDID button Video over IP Enable Video over IP Load ena e 5 r 4 After a few moments the following message will appear at the top of the pa
38. t multicast port Use the multicast stream multicast IP UDP MC 3333 3334 Name Service 3334 3333 Use 225 1 0 0 multicast IP 3333 listen for query 3334 for reply Type Sender Receiver Description HD KVM over IP Operating Notes UDP MC 3344 X control channel 3344 X control channel 3240 X TCP unicast mode only UDP X gt 3245 UDP unicast mode only unicast mode default mode uses UDP not TCP UDP MC X gt 3245 multicast mode only TCP 1234 X control channel UDP MC X gt 1235 data streaming for both unicast and multicast mode deo over IP V 12S over IP oO TCP 6000 X USB over IP data 7 a TCP 6755 X vhub_heartbeat 3 USB over IP specific o TCP X 6752 type 1 D Z o o ep TCP 18771 X upstream IR over IP data UDP MC X 18770 downstream IR over IP data TCP 18770 X IR over IP data TCP unicast mode only IR over IP VI Features and Packing List Features Supported HDMI Features gt HDCP gt 12 bit Deep Color gt LPCM 7 1 audio Dolby TrueHD Dolby Digital Plus and DTS HD Master Audio Lip Sync pass through Extends HDMI USB RS 232 bi directional stereo analog audio and IR over IP using a Gigabit Local Area Network Any combination of HDMI DVI and VGA Senders and Receivers can be used Supports resolutions up to 1080p Full HD and 1920 x 1200 WUXGA Built in Web
39. the upgrade process has been started page 46 Appendix Upgrading the Firmware Update Firmware Firmware Update Progress firmware file name TX host kernel A 311 webfwh vl 28d firmware file size 4687041 bytes Decompressing firmware Platform matched Start programming flash Programming bootloader Programming kernel Please wait 4 vo 8 Once the firmware upgrade process has completed the HD KVM over IP will reboot Update Firmware Firmware Update Progress Firmware file name TX host kernel A511 webfwh v1 28d firmware file size 4687041 bytes Decompressing fiTmware Platform matched Start programming flash programming bootloader programming kernel programming rootfs programming rootfs patch Programming parameters Programming completed DONE Rebooting 9 Repeat the process for each Sender and Receiver unit in the system page 47 Appendix Upgrading the Firmware 17 Channels or Less The following items are required to upgrade the firmware to a limited number of channels Gefen HD KVM over IP Computer Mac or PC Firmware files 1 Download the firmware for the HD KVM over IP from the Gefen Web site 2 Extract the firmware files from the ZIP file The ZIP file contains two files gt webfwc 131h ch00XX XX denotes the number of maximum channels 3 Access the Web interface by entering the IP address of the Receiver unit Refer to
40. y for use page 43 03 Appendix Upgrading tne SIT o a cia 46 A TT 48 Developer NOES a ea ares nee a nr ely E a a A E 50 Network Cable Diada eee l se sta aaa tao A 52 SDecllieaioli see due A ddd YN I th FN Ia MEDD 53 Appendix Upgrading the Firmware The following items are required to upgrade the firmware 6 T Gefen HD KVM over IP Computer Mac or PC Firmware files Download the firmware for the HD KVM over IP from the Gefen Web site To limit the number of channels to 17 or less please refer to 17 Channels or Less or go to page 48 Extract both firmware files from the ZIP file The ZIP file contains two files gt TX host kernel A511 webfwh v version d bin Sender unit gt RX client kernel A511 webfwc v version d bin Receiver unit Access the Web interface by entering the IP address of the Sender or Receiver unit The order in which the Sender and Receiver units are upgraded does not matter Refer to Displaying the IP Address if necessary Under the System tab click the Update Firmware frame Click the Browse button and select the firmware for the unit that is being upgraded If upgrading the Sender unit select the filename beginning with TX If upgrading the Receiver unit select the filename beginning with RX System Network Functions Version Information Update Firmware Click the Update button After a few moments the Web interface will indicate that

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