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Lenovo ThinkPad Helix

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1. You can use any of the following charging methods to safely recharge the internal battery of your tablet and the Enhanced Keyboard Dock for ThinkPad Helix hereafter referred to as the keyboard dock e Plug the ac power adapter into an ac power outlet and then insert the jack into the tablet to charge the internal battery of the tablet e Plug the ac power adapter into an ac power outlet and then insert the jack into the keyboard dock to charge the internal battery of the keyboard dock O Copyright Lenovo 2012 iii e nsert the tablet into the keyboard dock to establish the connection Then plug the ac power adapter into an ac power outlet and then insert the jack into the keyboard dock to charge the tablet and the keyboard dock at the same time e Insert the tablet into the keyboard dock to establish the connection If the internal battery of the tablet is not full and the internal battery of the keyboard dock does not run out of power the keyboard dock will charge the tablet Note Ensure that all power cord connectors are securely and completely plugged into receptacles Charging devices might become warm during normal use Ensure that you have adequate ventilation around the charging device Unplug the charging device if any of the following occurs e The charging device has been exposed to rain liquid or excessive moisture e The charging device shows signs of physical damage e You want to clean the charging device Leno
2. 3 In the navigation panel tap Choose what the power buttons do 4 Follow the onscreen instructions to configure settings E Combo audio jack To listen to the sound from your tablet connect a headphone or a headset that has a 3 5 mm 4 pole plug to the combo audio jack Notes e f you are using a headset with a function switch for example a headset for an iPhone mobile digital device do not press this switch while using the headset If you press it the headset microphone will be disabled and the integrated microphones on the tablet will be enabled instead e The combo audio jack does not support a conventional microphone Ig Volume control buttons Press the volume up or down button to adjust the tablet volume i Screen rotation lock button Press the button to disable the screen auto rotation function Press again to enable it Label trays Pull the label trays out to view product labels EI USB 2 0 connector The USB 2 0 connector is used for connecting devices compatible with a USB interface such as a USB mouse USB keyboard or USB memory key Attention When you attach a USB cable to the connector ensure that the USB mark is facing upward Otherwise the connector might be damaged EZ Mini DisplayPort connector Use the mini DisplayPort connector to connect the tablet to a compatible projector external monitor or high definition television Keyboard dock connectors Use these connectors to connect the
3. e On each submenu tap the default value to show selectable options and tap a desired option e Some items are displayed on the menu only if the tablet supports the corresponding features Table 1 Config menu items USB UEFI BIOS Support e Disabled Enables or disables boot e Enabled support for USB diskette USB memory key and USB optical drive USB 3 0 Mode Disabled Set the USB 3 0 controller Enabled mode for the ports shared between USB 2 0 and USB Auto 3 0 controllers If you select Auto it enables you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it enables USB 3 0 mode and allows USB 3 0 to be supported in the operating system If you select Disabled it disables and hides the USB 3 0 controller and USB 3 0 connectors will work as USB 2 0 connectors 40 User Guide Table 1 Config menu items continued Menu item Submenu item Selection Comments Keyboard Mouse Fn and Ctrl Key swap Boot Display Device Intel R SpeedStep technology Intel SoeedStep mounted models only Adaptive Thermal Management Optical Drive Speed e Disabled e Enabled e ThinkPad LCD e Digital on ThinkPad e Digital on dock e Disabled e Enabled Mode for AC e Maximum Performance e Battery Optimized Mode for Battery e Maximum Performance Battery Optimized Scheme for AC e Maximize Performance e Balanced Scheme for Battery e Maximize Performance e Balance
4. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments might vary Lenovo might use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments might vary significantly Some measurements might have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements might have been estimated through extrapolation Actual results might vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2012 75 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo ThinkPad ThinkVan
5. Swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Brightness 3 Slide down to lower the brightness e Enter sleep mode when the tablet is temporarily not in use To enter sleep mode do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Power gt Sleep e Tum off your tablet if you are not going to use it for a while To turn off your tablet do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Power gt Shut down Checking the battery status Get the approximate status of your battery at any time by checking the desktop battery status icon in the Windows notification area To check for the accurate status and adjust your tablet power settings to achieve the best balance between performance and power saving do the following 1 From the Start screen tap Lenovo Settings gt Power 2 Check your battery status and configure settings To check the battery status in Lenovo Support do the following 1 From the Start screen tap Lenovo Support gt Battery Health 2 Check your battery status and configure settings Chapter 2 Using your tablet 21 Using the cameras Your tablet has two cameras a front facing camera and a rear facing camera The rear facing camera has an auto focus feature that enables you to capture high quality pictures and videos To launch a camera and configure th
6. The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling China recycling information for Waste Electrical and Electronic Equipment WEEE Be FA 2S FF oe A SRG tezi AR SS HSE MAA ITEFEHKFEN BERS Te ANE SRA BHA Shh eS ESA A AFH RAI BETONTE EZ NAR Sila We THA http support lenovo com cn activity 551 htm Appendix B Environmental recycling and disposal information 69 70 User Guide Appendix C Restriction of Hazardous Substances Directive RoHS China RoHS an ER EM RE EZME EE Ae ED Mek zik HEEK h Pb Hg Cd AGM BWER ZR Cr VD PBB PBDE ENTE X o O o O O Ti X o O O O o JIR X o O O O O NTE X o O O O o I O BAR X O O o O o EYE X o O O O o ER X o O O O o EUR X o O O O
7. keyboard 10 In the Confirm New Password field reenter the password and tap Enter Note You might want to record your password and store it in a safe place Otherwise if you forget it you have to take your tablet to a Lenovo reseller or a marketing representative to have the password canceled 11 In the Setup Notice window that is displayed tap Yes to continue 12 Save configuration changes and exit Changing or removing the power on password To change the power on password follow steps 1 through 8 Enter your current password When the Enter New Password field is displayed enter anew password in the field and then reenter it to verify To remove the password follow steps 1 through 8 Enter your current password When the Enter New Password field is displayed leave it blank and tap Enter twice Hard disk passwords Two types of hard disk passwords help protect the information stored on the mSATA solid state drive e User hard disk password e Master hard disk password which requires a user hard disk password 30 User Guide If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password in order to gain access to files and programs on the mSATA solid state drive The master password can be set and used only by a system administrator Like a master key it enables the administrator to get access to any hard disk drive in a system The administrator sets the ma
8. spyware and other malicious activities that might damage your tablet software or data It is your responsibility to ensure that you have adequate protection in the form of firewalls antivirus software and anti spyware software and keep this software up to date Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your tablet because the strong magnetic fields generated by these appliances can damage the screen and the data on the tablet Be aware of heat generated by your tablet When your tablet is turned on or the battery is charging some parts might become hot The temperature that they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the tablet for any extended time Polyvinyl Chloride PVC cable and cord notice WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Copyright Lenovo 2012 v vi User Guide Chapter 1 Product overview This chapter provides an overview of the tablet including the locations of conn
9. 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B a statement BS I VdS BSS AH 12 BB ANLASHIEN EZ IAA ASHE OH PE ASAA ASS USULU Japanese VCCI Class B statement CORBY Q7ABHHRMRECT CORE RERRCKATSC EXZHNELTUEFN CORENSDVARTLEVAVSEBMIOHEL TE Rande ZEBERZERIILENSNET FUR SLR BI HED TIEL UMW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AAQDEREHAD 20A AF OMBICWTS SARE RR Al aa Sets JISC 61000 3 2 BA 64 User Guide Lenovo product service information for Taiwan 8 Lenovo mR EM N NK AREA AAA R BIiLTEREGRRABERA 2 ARAS Bix 0800 000 702 Additional regulatory information For more information about the wireless regulatory notices refer to the Regulatory Notice that came with your tablet If your tablet is shipped without the Regulatory Notice you can obtain a PDF version from the Lenovo Web site at http www lenovo com ThinkPadUserGuides Appendix A Regulatory information 65 66 User Guide Appendix B Environmental recycling and disposal information Lenovo recycling statement Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT pro
10. 88 F e Relative humidity Operating 8 to 80 Storage 5 to 95 If possible place your tablet in a dry well ventilated area without direct exposure to sunshine Do not use or store your tablet in dusty dirty areas or extreme hot or cold areas Lenovo programs Your tablet comes with Lenovo programs to help you work more easily and securely To access Lenovo programs swipe in from the right edge of the screen to display the charms Then tap the Search charm to search for the desired program The following table provides a brief introduction to some Lenovo programs that might be preinstalled on your tablet Note Preinstalled Lenovo programs vary by geographic locations and are subject to change Lenovo Cloud Access view upload or download massive resources software and information on a remote solution cloud server in a secured environment Lenovo Companion Get the information about the accessories for your tablet view blogs and articles about your tablet and check for recommended programs Lenovo QuickSend Transfer files from your tablet to another device even if your tablet is not connected to the network Lenovo Settings Enhance your computing experience by turning your tablet into a portable hotspot sharing your Internet connection using the NFC technology configuring camera and microphone settings optimizing your power settings and creating and managing multiple network profiles Lenovo Mobile Sign in w
11. The Wake on LAN function is enabled when your tablet is shipped from the factory and the setting remains valid even when the tablet is in sleep mode If you do not need to have Wake on LAN enabled while your tablet is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 From the desktop swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Control Panel gt Hardware and Sound gt Device Manager 3 In the Device Manager window expand Network adapters 4 Press and hold your network adapter device and tap Properties Copyright Lenovo 2012 73 5 Tap the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Tap OK 74 User Guide Appendix E Notices Lenovo might not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service might be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right might be used instead However it is the user s responsibility to e
12. a SIM card do the following 1 Turn off the tablet 2 Insert a straightened paper clip into the hole of the SIM card tray EE The tray ejects Slide the tray out 3 Remove the SIM card as shown Copyright Lenovo 2012 23 To install a SIM card do the following 1 Turn off the tablet 2 Insert a straightened paper clip into the hole of the SIM card tray The tray ejects Slide the tray out 3 Place the SIM card into the SIM card tray as shown until the SIM card is hooked 4 Insert the SIM card tray into the slot as shown Then restart the tablet Determining which mobile network you are using If you have connected to a network you can check the network name to see which mobile network you are using To check the network name do one of the following e Swipe in from the right edge of the screen to display the charms Then tap the Settings charm The network name is displayed under the network icon e On the desktop move the cursor to the network icon in the Windows notification area The network name is displayed 24 User Guide Connecting to a mobile data network A SIM card is required to connect to a mobile network Refer to Installing and removing the SIM card on page 23 for instructions on how to install a SIM card Note Some tablets support access to Wi Fi networks only See Connecting to a Wi Fi network on page 25 for instructions on connecting to a Wi Fi network If you use a
13. chip you want to use e Security Chip activate inactivate or disable the security chip e Security Reporting Options enable or disable each security reporting option e Clear Security Chip clear the encryption key e Physical Presence for Provisioning enables or disables the confirmation message when you change the settings of the security chip e Physical Presence for Clear enables or disables the confirmation message when you clear the security chip Notes 1 Ensure that the supervisor password has been set in the ThinkPad Setup program Otherwise anyone can change the settings for the security chip 2 If the security chip is removed or replaced or a new one has been added the tablet will not start You will hear four cycles of four beeps each 3 If the security chip is inactive or disabled the Clear Security Chip option will not be displayed 4 When you clear the security chip be sure to turn your tablet off and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed To set an item on the Security Chip submenu do the following 1 Print these instructions 34 User Guide 2 Save all open files and exit all applications 3 Turn your tablet off and then turn it on again 4 When the logo screen is displayed tap To interrupt normal startup press Enter The Boot Menu window opens Tap the Application Menu tab Tap Setup The ThinkPa
14. comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Take care when using your tablet in a motor vehicle or on a bicycle Always prioritize your safety and the safety of others Follow the law Local laws and regulations might govern how you can use mobile electronic devices such as your tablet while you drive a motor vehicle or ride a bicycle Dispose according to local laws and regulations When your tablet reaches the end of its useful life do not crush incinerate immerse in water or dispose of your tablet in any manner contrary to local laws and regulations Some internal parts contain substances that can explode leak or have an adverse environmental affect if disposed of incorrectiy See Appendix B Environmental recycling and disposal information on page 67 for additional information V User Guide Keep your tablet and accessories away from small children Your tablet contains small parts that can be a choking hazard to small children Additionally the glass screen can break or crack if dropped on or thrown against a hard surface Protect your data and software Do not delete unknown files or change the name of files or directories that were not created by you otherwise your tablet software might fail to work Be aware that accessing network resources can leave your tablet vulnerable to viruses hackers
15. for parts and service 10 In the Setup Notice window that is displayed tap Yes to continue 11 Save configuration changes and exit The next time you turn on your tablet you will have to enter the user or master hard disk password in order to start your tablet and get access to your operating system Changing or removing a hard disk password Follow steps 1 through 8 in Setting a hard disk password on page 31 entering your password to get access to the ThinkPad Setup program To change or remove the user hard disk password do the following e To change the hard disk password enter the current password in the Enter Current Password field Then enter the new password in the Enter New Password field and reenter the password you just entered to verify it in the Confirm New Password field Tap Enter and a Setup Notice window is displayed Tap Yes to exit from the Setup Notice window The user hard disk password will be changed e To remove the hard disk password enter the current password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and tap Enter A Setup Notice window is displayed Tap Yes to exit from the Setup Notice window The user hard disk password will be removed To change or remove the User Master hard disk passwords select User HDP or Master HDP If you choose User HDP do the following e To change the user hard disk password enter the current use
16. in the EEPROM is not correct The system board should be replaced Have the tablet serviced Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check Security settings and restart the system If you still have a problem have the tablet serviced Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the tablet serviced Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block O and 1 The system board should be replaced and the box serial number needs to be reinstalled Have the tablet serviced Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replaced and the UUID needs to be reinstalled Have the tablet serviced Message 0190 Critical low battery error Solution The tablet turned off because the battery is low Connect the ac power adapter to the tablet and charge the battery Message 0191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter the ThinkPad Setup Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong
17. money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 3697 3698 3700 3701 and 3702 By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the tablet into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your tablet from sleep mode press the power button For more information about these settings see the Windows Help and Support information on your tablet
18. o URE BEE X 0 o O O o O FRA TEA E N RTE Z META UM Be 9 ES J T 11363 2006 bE Re BY Bete BER UF X RATA BEA HAD ABT 3 el BH SJ T11363 2006 PERLE BY Be tet BEE RA XxX RITA BEI E AMK BROHS JER EN Ail FE EA ZH ee UFR ED PE A HERE HAA Beat REA SNA THEN SPA DURA BE ESEN E HE TEAS A RSE A EE PN AA Sf is Ata a G 07 BBE AAR LE TE ARAS FED m BID EA R Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Turkiye EEE Yonetmeligine Uygunluk Beyani Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik E yalarda Baz Zararl Maddelerin Kullan m n n S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Ukraine RoHS Uum niaTBepaxyemo LO Nnpogykuis JleHoBo BianoBigae BAMOrAM HOPMaTWBHVX aKTiB YkpalHu AK OOMEXxKylOTb BM CT HedesneuHunx PeYOBUH Copyright Lenovo 2012 71 India RoHS RoHS compliant as per E Waste Management amp Handling Rules 2011 72 User Guide Appendix D ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving
19. the Fn key is on in legacy mode To switch to the default mode press Fn Esc 18 User Guide Using the ThinkPad pointing device The keyboard dock comes with the ThinkPad pointing device The ThinkPad pointing device consists of the TrackPoint pointing stick E and the touch pad each of which is itself a pointing device with both basic and extended functions To move the pointer EE on the screen do either of the following e Apply pressure to the nonslip cap on the pointing stick Fl in any direction parallel to the keyboard the pointing stick itself does not move The speed at which the pointer moves depends on the pressure you apply to the pointing stick e Slide your fingertip over the touch pad Ef in the direction in which you want the pointer to move Using the multi touch touch pad The touch pad of the keyboard dock supports multi touch with which you can zoom in zoom out or scroll on the touch pad while browsing the Internet or reading or editing a document Customizing the touch pad To customize the touch pad do the following 1 From the desktop swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Control Panel gt Hardware and Sound gt Mouse 3 Inthe Mouse Properties windows tap the ThinkPad tab 4 Follow the onscreen instructions to customize the touch pad Power management This section provides instructions on how to charge the battery how to extend the battery life
20. the corresponding features 44 User Guide Table 2 Security menu items Menuitem Submenuitem vame om Password Hardware Password e Disabled Manager e Enabled Managing your power on password supervisor password and your hard disk passwords by the management server Supervisor Password e Disabled See Supervisor password on page 32 e Enabled Lock UEFI BIOS e Disabled Settings e Enabled Password at e Disabled unattended boot e Enabled Password at restart e Disabled e Enabled Set Minimum Length e Disabled e x characters 4 lt x lt 12 Enable or disable the function that protects items in ThinkPad Setup program from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change any items in ThinkPad Setup If you select and enable Password at unattended boot a password prompt is displayed when the tablet is turned on from either a power off state or hibernation state If you select Disabled no password prompt is displayed the tablet goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system If you select and enable Password at restart a password prompt is displayed when you restart the tablet If you select Disabled no password prompt is displayed the tablet goes ahead and loads the operating syste
21. to use the wireless service check with the airline for any restrictions before boarding the airplane 2 If there are restrictions on the use of tablets with the wireless feature on an airplane enable the Airplane mode To enable it do the following a Swipe in from the right edge of the screen to display the charms b Tap Settings gt Change PC settings c In the navigation panel tap Wireless d Slide to the right to turn on Airplane mode 3 Be careful about the seat in front of you on the airplane Place your tablet in a safe position so that it does not get caught when the person in front of you leans back Travel accessories The following is a checklist of things to consider packing when you are going to be away from your office or home Travel essentials e The ThinkPad ac power adapter that comes with your tablet e A quality carrying case that provides adequate cushion and protection If you are traveling to another country or region you might want to consider these items 52 User Guide e A ThinkPad ac power adapter for the country to which you are traveling e ASIM card for the local mobile services in that country or region Other items you might want to consider e ThinkPad headphones e Additional storage devices Care and maintenance Handle your tablet with care so that you can enjoy this product for a long time Cleaning your tablet To clean your tablet unplug all cables and turn off the tablet by
22. B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf
23. Change PC settings 3 In the navigation panel tap General 4 Inthe Refresh your PC without affecting your files section click Get started Resetting your tablet to the factory default settings You can reset your tablet to the factory default settings Resetting the tablet will reinstall the operating system and reinstall all the programs and settings that came with your tablet Attention If you reset your tablet all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your tablet do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Change PC settings 3 In the navigation panel tap General 4 Inthe Remove everything and reinstall Windows section tap Get started For more information see the Windows Help and Support program Advanced startup options Advanced startup options enable you to change the startup settings of your Windows operating system start the tablet from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Swipe in from the right edge of the screen to display the charms Tap Settings gt Change PC settings n the navigation panel tap General In the Advanced startup section tap Restart now gt Troubleshoot gt Advanced options a BEM Restart your tablet following th
24. If you specify a wrong device your data and programs might be erased or overwritten Chapter 6 Advanced configuration 47 e f you are using the BitLocker drive encryption you should not change the startup sequence BitLocker drive encryption detects the change of startup sequence and locks the tablet from booting Changing the startup sequence To change the startup sequence do the following 1 Tap Boot The default boot list is displayed showing the order in which devices will be started up even devices that are not attached to or installed on your tablet are listed 2 In the Boot submenu tap the menu item to specify the startup sequence that runs when you turn on the power 3 Save the changes and restart the system The following table lists the Startup menu items Notes e Default values are in boldface e In each submenu tap the default value to show selectable options and select a desired option e Some items are displayed on the menu only if the tablet supports the corresponding features Table 3 Startup menu items ee Network Boot UEFI Legacy Boot e Both UEFI Legacy Boot Priority UEFI first Legacy first e UEFI Only e Legacy Only CSM Support for UEFI Only e Yes e No 48 User Guide See Changing the startup sequence on page 48 Select the boot device when the system wakes from LAN If Wake On LAN is enabled the network administrator can turn on all of the computers in
25. Pen consists of a tip and a click button Ed Hold the pen and point the tip at the display to move the cursor To make a selection single click tap the display once with the pen To double click tap twice without pausing To do a right click tap the display and hold the tip of the pen on the display the right click icon appears 14 User Guide Downloading games and applications To extend the functionality of your tablet download and install additional applications from the Windows Store and Lenovo App Store Both Windows Store and Lenovo App Store provide an easy and quick way for you to shop for games and mobile applications To download or buy an application or a game from Windows Store tap Store from the Start screen and then follow the onscreen instructions To download or buy an application or a game from Lenovo App Store do the following 1 From the Start screen tap Lenovo App Store 2 Scroll and browse listed applications or games to locate the desired application or game 3 Tap the application or game and then follow the instructions on the screen to download and install it Using the keyboard dock To use the keyboard dock install the tablet into the keyboard dock first Ensure that the tablet is secured in place Then you can use the tablet as a notebook computer Chapter 2 Using your tablet 15 To release the tablet from the keyboard dock do the following 1 Press the eject button in the direct
26. Product overview 7 Accessories Note The power adapter and power cord might look different from the illustrations above Figure 5 Accessories e Power cord and ac power adapter Use the power cord together with the ac power adapter to provide ac power to your tablet and the keyboard dock and charge the batteries Note Ensure that all power cord connectors are securely and completely plugged into receptacles e Tablet Digitizer Pen on some models If your tablet is equipped with a Tablet Digitizer Pen use it to input text or draw graphics in a natural manner and perform other operations without tapping the screen with your finger For more information see Using the Tablet Digitizer Pen on page 14 Features Processor e Intel Core i3 i5 or i7 ULV processor Operating system e Microsoft Windows 8 64 bit Memory e AGB Internal storage e mSATA solid state drive 128GB 180GB 256 GB depending on the model Display e Infinity Glass e Size 294 64 mm 11 6 inches e Screen resolution 1920 x 1080 pixels e Automatic brightness control ambient light sensor e Multi touch technology e Support for the ThinkPad Digitizer Pen input e Built in digital dual array microphones e Built in stereo speakers 8 User Guide Keyboard on keyboard dock 6 row full size keyboard ThinkPad pointing device TrackPoint pointing device and touch pad Fn key function Volume control buttons Speaker mute button Mi
27. ThinkPad User Guide ThinkPad Helix Notes Before using this information and the product it supports be sure to read the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety and handling information on page iii e Appendix E Notices on page 75 The Safety Warranty and Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com ThinkPadUserGuides First Edition December 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety and handling information Chapter 1 Product overview Product layout Front view Rear view Tablet layout Front and side view Back side view Accessories Features Specifications Operating environment Lenovo programs Chapter 2 Using your tablet Initial setup instructions Using the multi touch screen Using the On Screen can and the Touch Keyboard ale ug Using the Tablet Digitizer Pen Downloading games and applications Using the keyboard dock Using the function keys Using the ThinkPad pointing denice Power management Charging the battery ER Extending the battery life between charges Checking the
28. a LAN remotely by use of network management software Select system boot capability Both Select priority of boot options between UEFI and Legacy UEFI Only The system will boot from the UEFI enabled operating system Legacy Only The system will boot from any operating system other than the UEFI enabled one Note If you select UEFI Only the system cannot boot from the bootable devices that do not have the UEFI enabled operating system Compatibility Support Module CSM is required for booting the legacy operating system If you select UEFI Only CSM Support is selectable For Both or Legacy Only mode CSM Support is not selectable Table 3 Startup menu items continued Boot Mode e Quick Screen during POST e Diagnostics e Quick The ThinkPad Logo screen is displayed e Diagnostics Test messages are displayed Option Key Display e Disabled If you select Disabled then the message To interrupt normal startup press e Enabled Enter is not displayed during the POST Boot Device List F12 Option e Disabled If you select Enabled the F12 key e Enabled is recognized and the Boot Menu is displayed Boot Order Lock e Disabled If you select Enabled the boot priority e Enabled order is locked for your future use Restart menu If you need to close the ThinkPad Setup and restart the system tap Restart from the ThinkPad Setup main menu The following submenu is displayed e Exit Saving Changes Restar
29. abled This option enables or disables the confirmation Clear Enabled message when you clear the security chip UEFI BIOS Flash BIOS Updating e Disabled If you select Enabled all users can update the Update Option by End Users e Enabled UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS Secure RollBack e Disabled If you select Disabled you can flash to the Prevention e Enabled previous version of UEFI BIOS If you select Enabled you can not flash to the previous version of UEFI BIOS Memory Execution Prevention e Disabled Some computer viruses and worms cause Protection e Enabled memory buffers to overflow by running code where only data is allowed Ifthe Data Execution Prevention feature can be used with your operating system then by selecting Enabled you can protect your tablet against attacks by such viruses and worms If after choosing Enabled you find that an program does not run correctly select Disabled and reset the setting Virtualization Intel R Virtualization e Disabled If you select Enabled a Virtual Machine Technology Enabled Monitor VMM can utilize the additional hardware capabilities provided by Virtualization Technology Intel R VT d Feature e Disabled Intel VT d is Intel Virtualization Technology for e Enabled Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization VO Port Access Wireless LAN e Disable
30. assword and press Enter If these items are correctly set and the screen remains blank have the tablet serviced e Problem When turn on the tablet only a white cursor is displayed on a blank screen Solution If you have modified a partition on your mSATA solid state drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the tablet and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition on the mSATA solid state drive by using the software and recover the partition if required Use the recovery discs to restore the system to the factory state If the problem persists have the tablet serviced e Problem My screen goes blank while the tablet is on Solution Your screen saver or power management might have been enabled Do either of the following Tap the tablet screen to exit the screen saver Press the power button to resume from sleep or hibernation mode 58 User Guide Chapter 9 Getting support This chapter provides information about getting help and support from Lenovo Lenovo technical support After you buy a ThinkPad Helix register your tablet with Lenovo Using the registered information Lenovo can contact you in case of a recall or other severe problems After you register your tablet with Lenovo you will recei
31. assword on the onscreen keyboard You can start the ThinkPad Setup program by tapping Enter instead of entering the supervisor password on the onscreen keyboard However you cannot change the parameters that are protected by the supervisor password For more information refer to Using passwords on page 29 4 Tap the item you want to change A submenu is displayed 5 Tap Restart Tap the option you want for restarting your tablet Note You can also install the tablet into the keyboard dock or attach an external keyboard to the tablet first Then turn on the tablet When the logo screen is displayed press the F1 key The ThinkPad Setup program main menu opens Use the keyboard to change the settings conveniently Main menu The Main menu is the first interface you see after you enter the ThinkPad Setup program It displays the following configuration of your tablet e UEFI BIOS Version e UEFI BIOS Date Year Month Day e Embedded Controller Version e MPU Firmware Version e Machine Type Model e System unit serial number Copyright Lenovo 2012 39 e System board serial number e Asset Tag e CPU Type e CPU Speed e Installed memory e UUID e Preinstalled operating system license e UEFI secure boot Config menu If you need to change the configuration of your tablet tap Config from the ThinkPad Setup program main menu The following table lists the Config menu items Notes e Default values are in boldface
32. battery status Using the cameras go Using synchronization solutions Using the GPS satellite receiver Chapter 3 Wireless networks and devices Installing and removing the SIM card Determining which mobile network you are using Connecting to a mobile data network Connecting to a Wi Fi network Sharing your Internet connection Using Bluetooth devices Using NFC Chapter 4 Security Attaching a mechanical lock Using passwords O Copyright Lenovo 2012 aa COMO MAAN SON a a a a o ww 14 14 15 15 17 19 19 19 21 21 22 22 22 23 23 24 25 25 26 27 27 29 29 29 Passwords and sleep mode Entering passwords Power on password Hard disk passwords Supervisor password Setting the security chip Notice on deleting data from your mSATA solid state drive F fe ws Using firewalls D N Protecting data against viruses Chapter 5 Recovery overview Refreshing your tablet Resetting your tablet to the factory deal settings 5 SR ge Advanced startup sitions E Chapter 6 Advanced configuration Installing device drivers ThinkPad Setup Main menu Config menu Date and Time menu Security menu Startup menu Restart menu Updating your system UEFI BIOS Using system management System management Setting management feature Chapter 7 You and your tablet Comfort and accessibility i Using your tablet more comfortably Accessibility in
33. between charges and how to check the battery status Charging the battery The tablet is shipped with an ac power adapter to charge the tablet from any standard ac power outlet Note The battery is not fully charged when shipped Chapter 2 Using your tablet 19 To charge the battery connect the power cord ac power adapter and the tablet as shown Then plug the ac power adapter into a standard ac power outlet lt gt A To charge the battery you also can connect the power cord ac power adapter and the keyboard dock as shown Then plug the ac power adapter into a standard ac power outlet lt gt A Note Ensure that all power cord connectors are securely and completely plugged into receptacles Disconnect the ac power adapter from your tablet when the battery power is full or leave the ac power adapter connected to operate from ac power Alternatively you can use any of the following charging methods to safely recharge the internal battery of the tablet or the keyboard dock e Plug the ac power adapter into an ac power outlet and then insert the jack into the tablet to charge the internal battery of the tablet e Plug the ac power adapter into an ac power outlet and then insert the jack into the keyboard dock to charge the internal battery of the keyboard dock e Insert the tablet into the keyboard dock to establish the connection Then plug the ac power adapter into an ac power outlet and then
34. crophone mute button Integrated cameras Front facing camera 2 megapixel Rear facing camera 5 megapixel Connectors Tablet One USB 2 0 connector One Mini DisplayPort connector One ac power connector Two keyboard dock connectors One combo audio connector Keyboard dock Two USB 3 0 connectors One Mini DisplayPort connector One ac power connector GPS and wireless features Global Positioning System GPS satellite receiver on models with wireless WAN Bluetooth 4 0 on some models NFC on some models Wireless LAN 802 11a g n Wireless WAN on some models Specifications Size Tablet Width 296 1 mm 11 66 inches Depth 187 3 mm 7 37 inches Height 11 1 mm 0 44 inches Keyboard dock Width 296 1 mm 11 66 inches Depth 226 mm 8 90 inches Height 8 5 mm 0 33 inches Chapter 1 Product overview 9 Battery e Tablet 42Wh Li Polymer battery e Keyboard dock 28Wh Li Polymer battery Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the ac power adapter 100 V ac to 240 V ac Operating environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under unpressurized conditions 31 3 C
35. d High Performance Normal Silent If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the tablet from sleep mode to normal operation Select the display device that is to be activated at boot time This selection is effective for boot time password prompt and ThinkPad Setup Digital on ThinkPad is the Mini DisplayPort on your tablet Digital on dock is DisplayPort or DVI connector on a docking station Select the mode of Intel SpeedStep technology at runtime e Maximum Performance Always highest speed e Battery Optimized Always lowest speed e Disabled No runtime support lowest speed Select a thermal management scheme to use Maximize Performance Reduces CPU throttling Balanced Balances sound temperature and performance Note Each scheme affects fan sound temperature and performance Set the speed of the optical drive to the desired performance Chapter 6 Advanced configuration 41 Table 1 Config menu items continued CPU Power Management e Enabled e Disabled PCI Express Power Enabled Management Disabled Power On with AC Attach Enabled Disabled Intel R Rapid Start e Enabled Technology e Disabled Enter after Immediately 1 minute 2 minutes 5 minutes 10 minutes 15 minutes 30 minutes 1 hour 2 hours 3 hours Disable Built in Batter
36. d If you select Enabled you can use the Wireless e Enabled LAN device Wireless WAN e Disabled If you select Enabled you can use the Wireless e Enabled WAN device Bluetooth e Disabled If you select Enabled you can use Bluetooth e Enabled devices USB Port e Disabled If you select Enabled you can use USB e Enabled connectors Memory Card Slot e Disabled If you select Enabled you can use the memory e Enabled card slots Integrated Camera e Disabled If you select Enabled you can use the integrated e Enabled camera Microphone e Disabled If you select Enabled you can use the e Enabled microphones internal external or line in NFC e Disabled If you select Enabled you can use the NFC e Enabled 46 User Guide Table 2 Security menu items continued Sensor Hub e Disabled If you select Enabled you can use the sensor e Enabled hub Anti Theft Intel AT Module e Disabled Enable or disable the UEFI BIOS interface to Activation e Enabled activate the Intel AT module which is an optional Anti Theft service from Intel e Permanently Note If you set the Intel AT module activation Disabled to Permanently Disabled you will be unable to enable this setting again Intel AT Suspend This option is displayed only when the anti theft function is activated The Intel anti theft suspend screen will be displayed at next boot to enter the suspend mode Computrace Module e Disabled Enables or disables the UEFI BIOS interface to Act
37. d Setup program main menu opens Tap Security The Security menu opens Tap Security Chip The Security Chip submenu opens Tap an item you want to set When the item is highlighted tap the item Set other items that you want to set O O ON O Gi Save configuration changes and exit Notice on deleting data from your mSATA solid state drive As computers spread into every corner of life they process more and more information The data on your tablet some of which is sensitive is stored on the mSATA solid state drive Before you dispose of sell or hand over your tablet be sure to delete data stored on it Handing your tablet over to someone else without deleting the loaded software such as operating systems and application software might even violate license agreements You are advised to check the terms and conditions of those license agreemenis There are methods that seem to delete the data e Move the data to the recycle bin and then empty the recycle bin e Use the Delete option e Format your mSATA solid state drive using the software for initializing it e Set the mSATA solid state drive back to the factory default settings using the recovery program provided by Lenovo These operations however only change the file allocation of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even
38. d solution go to http www lenovo com cloud Using the GPS satellite receiver Your tablet might have a global positioning system GPS satellite receiver that enables you to pinpoint your location down to the street level Use location based applications to find your current location get directions to your destination and find other location based information Note For longer battery life disable the GPS satellite receiver when not in use 22 User Guide Chapter 3 Wireless networks and devices Your tablet can connect to a variety of networks and devices including mobile networks 3G or 4G Wi Fi data networks Bluetooth devices and NFC enabled devices Note Some tablet models can connect to both mobile networks 3G or 4G and Wi Fi networks while others can connect to Wi Fi networks only If your tablet supports Wi Fi connection only the information related to mobile networks does not apply to your tablet Installing and removing the SIM card If the tablet supports mobile network connection a SIM card might be required to connect to a mobile network Depending on the country of delivery the SIM card might be shipped with the tablet or you need to purchase one from the service carrier Attention When installing or removing a SIM card do not touch the SIM card metal connectors As a precaution always hold the tablet in your hand before you install or remove the SIM card to avoid electrostatic discharges To remove
39. de For additional tips to help you operate the tablet safely go to http www lenovo com safety Handle your tablet with care Do not drop bend puncture insert foreign objects or place heavy objects on your tablet Sensitive components inside might become damaged Your tablet screen is made of glass The glass might break if the tablet is dropped on a hard surface is the subject of a high impact or is crushed by a heavy object If the glass chips or cracks do not touch the broken glass or attempt to remove it from the tablet Stop using the tablet immediately and contact Lenovo technical support for repair replacement or disposal information Do not disassemble or modify your tablet Your tablet is a sealed unit There are no end user serviceable parts inside All internal repairs must be done by a Lenovo authorized repair facility or a Lenovo authorized technician Attempting to open or modify your tablet will void the warranty Do not attempt to replace the internal battery Replacement of the internal rechargeable battery must be done by a Lenovo authorized repair facility or a Lenovo authorized technician Lenovo authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations Prevent your tablet and adapter from getting wet Do not immerse your tablet in water or leave it in a location where it can get saturated with water or other liquids Use approved charging methods only
40. ducts For information on recycling Lenovo products go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with Waste Management and Public Cleansing Law Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with Waste Management and Public Cleansing Law Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com services_warranty jp ja recycle pcrecycle Pursuant to Waste Management and Public Cleansing Law the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details go to http www lenovo com services_warranty jp ja recycle personal Disposing of Lenovo computer components Some Lenovo computer products sold in Japan might have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board
41. e camera settings do the following 1 From the Start screen tap Lenovo Settings gt Camera 2 Follow the onscreen instructions to configure settings and use the camera To switch between the front facing camera and the rear facing camera do the following 1 From the Start screen tap Lenovo Settings gt Camera 2 In the View section select Front Panel or Back Panel from the Select view drop down list box to switch the cameras You also can use the camera with other applications that provide features such as photographing video capturing and video conferencing To download other applications tap Lenovo App Store or Windows Store from the Start screen Then follow the onscreen instructions Using synchronization solutions By using synchronization solutions you can easily synchronize settings between your tablet and personal computer Synchronizing settings by using the Windows synchronization solution To access Windows synchronization solution do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Change PC settings 3 In the navigation panel tap Sync your settings 4 Configure settings as desired Synchronizing files by using the Lenovo Cloud solution The Lenovo Cloud solution enables you to access view upload or download massive resources software and information on a remote cloud server in a secured environment For more information about the Lenovo Clou
42. e instructions on the screen For more details about the recovery solutions provided on tablets preinstalled with the Windows 8 operating system refer to the help information system of the Windows 8 operating system Copyright Lenovo 2012 37 38 User Guide Chapter 6 Advanced configuration If you need to update your system UEFI BIOS install new device drivers this information will help you handle your tablet with proper care and keep it in top working shape e Installing device drivers on page 39 e ThinkPad Setup on page 39 e Using system management on page 49 Installing device drivers The device drivers are available at http www lenovo com ThinkPadDrivers Click your tablet product name to view all the device drivers for your tablet Attention Always go to http www lenovo com ThinkPadDrivers for the latest device drivers Do not download them from the Windows Update Web site ThinkPad Setup Your tablet comes with the ThinkPad Setup program to enable you to select various setup parameters To start the ThinkPad Setup program do the following 1 Turn on the tablet When the logo screen is displayed tap To interrupt normal startup press Enter The Boot Menu window opens 2 Tap the Application Menu tab 3 Tap Setup The ThinkPad Setup program main menu opens Note If you have set a supervisor password the ThinkPad Setup program main menu will be displayed after you enter the p
43. ectors and controls tablet features accessories specifications and operating environment Product layout This topic introduces the product hardware features to give you the basic information you will need to start using the product Front view Figure 1 Front view Tablet E Touch pad E Keyboard dock EA Fn key EI Status indicator Eject button Tablet The tablet is the main unit of the product For more information see Tablet layout on page 3 H Keyboard dock The keyboard dock is designed specifically for the ThinkPad Helix It provides the function of a port replicator and holds the tablet in an upright position to provide a typing experience similar to that of a notebook computer For more information about how to use the keyboard dock see Using the keyboard dock on page 15 El Status indicator The illuminated ThinkPad logo on the palm rest functions as a system status indicator Copyright Lenovo 2012 1 e Blink three times The tablet or the keyboard dock is connected to an ac power source e On The tablet is on and in use e Off The tablet is off or in hibernation mode e Slow blinking The tablet is in sleep mode e Fast blinking The tablet is entering hibernation mode or sleep mode ThinkPad pointing device ES TrackPoint pointing stick E Touch pad The keyboard dock contains the Lenovo unique ThinkPad pointing device Pointing selecting and dragging are all part of a single proces
44. ed Tap Yes to exit from the Setup Notice window Both the user and master hard disk passwords will be removed Supervisor password The supervisor password protects the system information stored in ThinkPad Setup Without it no one can change the configuration of the tablet It provides the following security features 32 User Guide e if a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot get access to configuration data e The system administrator can use the supervisor password to get access to a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password e if both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Deleting the power on password Changing or deleting the supervisor password Changing date and time Enabling or disabling the Lock UEFI BIOS Settings feature Enabling or disabling the Password at unattended boot feature Specifying the minimum length for power on passwords and hard disk passwords Changing the setting for the security chip Enabling or disabling the Boot Device List F12 Option feature Enabling or disabling the Boot Order Lock feature Enabling or disabling the Flash BIOS Updating by End Users feature Enabling or disabling the internal wireless device Enabling or disabling the
45. ely operate client tablets in the same way as you operate your own tablet such as turning on a client tablet formatting hard disk drive and installing software Once the tablet is configured and operational you can manage it by use of software and manageability features already integrated into the client system and the network System management Read this topic to learn more about features of system management Desktop Management Interface The system UEFI BIOS of your tablet supports an interface called System Management BIOS Reference Specification SMBIOS V2 6 1 SMBIOS provides information about the hardware components of your system It is the responsibility of the BIOS to supply this database with information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment Preboot eXecution Environment PXE technology makes your tablet more manageable it is PXE 2 1 compliant by enabling it to boot load an operating system or another executable image from a server Your tablet supports the personal tablet functions that PXE requires For example with the appropriate LAN card your tablet can be booted from the PXE server Note Remote Program Load RPL cannot be used with your tablet Asset ID EEPROM The Asset ID EEPROM contains information about the system including its configuration and the serial numbers of key comp
46. ember that it can easily be repositioned to accommodate many posture modifications you might wish to make Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and utilizing work breaks Note that there are many ThinkPad product solutions available to help you modify and expand your tablet to best suit your needs Access the Web site http www lenovo com accessories services index html to view some of these options Explore your options for docking solutions and external products that can provide the adjustability and features that you want Accessibility information Accessibility technologies enable users that have hearing vision and mobility limitations to access information in the most appropriate way and get the most out of their tablet experience Zoom Zoom in to enlarge the text size To zoom in tap the screen with two fingers and then slide them apart To reduce the text size zoom out by dragging your fingers together Screen brightness To set a screen brightness level that works for you adjust the screen brightness Screen reader applications Screen reader applications can read out software application interfaces help systems and a variety of online documents If you need this
47. et supports the proxy feature for Wi Fi connection The proxy feature enables you to access more Web based source and browse Internet more securely If you want to configure the proxy settings when you are connecting to a Wi Fi network do the following 1 Open the Internet options window For information about how to open this window see the Windows Help and Support program 2 Tap the Connections tab 3 Configure the proxy settings Adding a Wi Fi network If you want to access a Wi Fi network that does not broadcast its network name also called a service set identifier or SSID you must add that Wi Fi network before you can connect to it To add a Wi Fi network do the following 1 Swipe in from the right edge of the screen to display the charms Tap the Settings charm Tap the network icon A list of available Wi Fi networks is displayed Tap Hidden network q BEM Follow the onscreen instructions to add a Wi Fi network Adding a network profile Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as ahome or an office By switching between location profiles as you move your tablet from place to place you can quickly and easily connect to a network with no need to reconfigure your settings manually and restart the tablet each time To add a network profile do the following 1 From the Start menu tap Lenovo S
48. ettings 2 Tap Location Awareness 3 Follow the onscreen instructions to add a network profile Sharing your Internet connection You can share your Internet connection with multiple devices by setting your tablet as a mobile hotspot To share your Internet connection by turning your tablet into a mobile hotspot do the following 1 From the Start screen tap Lenovo Settings gt Mobile Hotspot 26 User Guide 2 Inthe Set up hotspot section choose the network to share create aname and a password for your mobile hotspot and then select a security option 3 Tap Start Sharing to turn your tablet into a mobile hotspot Then other users can connect to your network by entering the correct mobile hotspot name and password 4 Inthe Manage Users section you can view users who are connected to your network in the drop down list box Using Bluetooth devices Bluetooth is a short range wireless communications technology Use Bluetooth to establish a wireless connection with another Bluetooth enabled device over a distance of about 10 m 32 8 ft Pairing with a Bluetooth device To connect and exchange data with another Bluetooth device pair your tablet with the Bluetooth device by doing the following 1 Swipe in from the right edge of the screen to display the charms Tap Settings gt Change PC settings n the navigation panel tap Devices Tap Add a device When the Bluetooth device you want to pair is found
49. feature go to Windows Store or Lenovo App Store to download a screen reader application Getting updates Your tablet enables you to update the Windows operating system and Lenovo applications Copyright Lenovo 2012 51 Getting updates from Lenovo Your tablet is preinstalled with System Update This program enables you to keep the Lenovo software on your tablet up to date by downloading and installing software updates To start System Update do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap the Search charm to search for System Update 3 Tap System Update in Apps 4 Follow the onscreen instructions Getting updates from Microsoft To check and keep your Windows programs or device drivers up to date see the Windows Help and Support for more information Traveling with your tablet This topic provides information to help you work with and transport your tablet while you traveling Travel tips Use the following travel tips to travel more confidently and efficientiy with your tablet 1 While it is safe to allow your tablet to go through the x ray machines at airport security stations it is important to keep your eyes on the tablet at all times to prevent theft 2 Put your tablet in a protective case when not in use to prevent damage or scratching Travel tips on airplanes If you carry your tablet into an airplane check the following travel tips 1 If you are going
50. feature press the screen rotation lock button Note Some applications do not support the screen auto rotation feature Copyright Lenovo 2012 13 Using the On Screen Keyboard and the Touch Keyboard Use the On Screen Keyboard or the Touch Keyboard to type text numbers symbols and other characters When you rotate the tablet the On Screen Keyboard or the Touch Keyboard automatically rotates to the corresponding portrait or landscape view To open the On Screen Keyboard do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap the Search charm to search for On Screen Keyboard 3 Tap On Screen Keyboard in Apps To open the Touch Keyboard do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap the Settings charm 3 Tap Keyboard To configure the input language do the following 1 From the desktop swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Control Panel 3 Tap Change input methods The Language window opens 4 Follow the onscreen instructions to configure the input language Using the Tablet Digitizer Pen The Tablet Digitizer Pen enables you to input text in a natural manner as well as taking notes annotating PDF files and drawing graphics together with applications capable of editing and sketching Some tablets are equipped with a Tablet Digitizer Pen as a standard feature The Tablet Digitizer
51. formation Getting updates Traveling with your tablet Travel tips Travel accessories Care and maintenance Chapter 8 en problems Diagnosing problems Troubleshooting vi Recovering from a severe sofware TD 3 Error messages 29 30 30 30 32 34 35 36 36 37 37 37 37 39 39 39 39 40 44 44 47 49 49 49 50 50 51 51 51 51 51 52 52 52 53 55 55 55 56 57 Errors without messages Chapter 9 Getting support Lenovo technical support Lenovo user forums Finding ThinkPad options Appendix A Pal information Wireless related EN Location of the UltraConnect wireless antennas Export classification notice Electronic emission notices Federal Communications Commission FCO Declaration of Conformity Industry Canada Class B emission ae statement European Union G nde to 5 the Electromagnetic Compatibility Directive German Class B compliance statement Korea Class B compliance statement Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Additional regulatory information ii User Guide 58 59 59 60 60 61 61 62 62 62 63 63 63 64 64 64 64 65 65 Appendix B Environmental recycling and disposal information Lenovo recycling statement Japan recycling statement
52. harging the battery on page 19 Tablet layout This topic introduces the tablet hardware features to give you the basic information you will need to start using the tablet Chapter 1 Product overview 3 Front and side view 12810 HH Figure 3 ThinkPad Helix front and side view Erewan El Tablet Digitizer Pen storage If the tablet is shipped with a Tablet Digitizer Pen or you have purchased one use the storage to store t H Fan louvers The internal fan and louvers enable air to circulate in the tablet and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan 4 User Guide EJ Power button Press the power button to turn on the tablet To turn off the tablet swipe in from the right edge of the screen to display the charms Then tap Settings gt Power gt Shut down If the tablet stops responding and you cannot turn it off press and hold the power button for four seconds or more If the tablet still is not responding remove the ac power adapter and use the emergency reset hole to reset the tablet You also can program the power button so that by pressing the power button you can shut down the tablet or put it into sleep or hibernation mode To achieve this you need to change your power plan settings To access power plan settings do the following 1 From the desktop tap the battery status icon in the Windows notification area 2 Tap More power options
53. he established collective systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Battery recycling information for Taiwan BEE Ut ri le Mic 68 User Guide Battery recycling information for the United States and Canada US amp Canada Only Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life
54. http www lenovo com diags To run the Lenovo Solution Center program do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap the Search charm to search for Lenovo Solution Center 3 Tap Lenovo Solution Center in Apps For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files You will need the log files when you speak to a Lenovo technical support representative Troubleshooting The problems and solutions described in this chapter are meant only as a guide They are not definitive problem solving techniques For some problems you might need help from Lenovo your reseller or your service provider When you observe a problem stop operation immediately because taking further action might result in data loss or damage Take a note of what the system is doing and what actions you performed before the problem occurred Provide detailed information to Lenovo or your service provider for quicker problem resolution Internet problem Problem Unable to connect to the wireless network Suggested solution Ensure that e The SIM card is valid and workable if you are using a mobile data network 3G or 4G e You are within the network s service range and the signal strength is good e Your tablet is not in Airplane mode If the problem persists contact Leno
55. inkPad options If you want to expand the capabilities of your tablet Lenovo has a number of hardware accessories and upgrades to meet your needs You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html 60 User Guide Appendix A Regulatory information This appendix provides regulatory information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to e The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers e The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Bluetooth card in your tablet is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 4 0 as defined by the Bluetooth SIG The following profiles are supported by your Bluetooth card e A2DP e AVRCP e HFP e HID e DUN e PAN e HCRP e SPP e OPP e GATT e Proximity e Find Me e Immediate Alert e Battery Status Usage environme
56. insert the jack into the keyboard dock to charge the tablet and the keyboard dock at the same time e Insert the tablet into the keyboard dock to establish the connection If the internal battery of the tablet is not full and the internal battery of the keyboard dock does not run out of power the keyboard dock will charge the tablet Attention Use only Lenovo approved ac power adapters Unauthorized adapters could cause severe damage to the tablet 20 User Guide Extending the battery life between charges When you are traveling outdoors with your tablet and ac power is not available you can extend the battery life by doing the following e Turn off Wi Fi mobile data network GPS and Bluetooth when not in use To turn off Wi Fi mobile data network GPS and Bluetooth do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Change PC settings 3 In the navigation panel tap Wireless 4 Slide to the right to turn on Airplane mode to disable all wireless devices e Turn off automatic synchronization if you do not need it To turn off the automatic synchronization function do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Change PC settings 3 In the navigation panel tap Sync your settings 4 Switch off Sync your settings e Lower the brightness level of the screen To lower the brightness level of the screen do the following 1
57. internal Bluetooth device Enabling or disabling the internal wireless WAN device Enabling or disabling the Security mode Notes e The system administrator can set the same supervisor password on many tablets to make administration easier e By enabling the Lock UEFI BIOS Settings feature on the Password menu when you set the supervisor password you make it impossible for anyone but you to make changes Setting changing or removing a supervisor password Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Print these instructions AO MN o ON DO Gi Save all open files and exit all programs Turn your tablet off and then turn it on again When the logo screen is displayed tap To interrupt normal startup press Enter The Boot Menu window opens Tap the Application Menu tab Tap Setup The ThinkPad Setup program main menu opens Tap Security Tap Password Tap Supervisor Password A window opens prompting you to enter a new password Depending on your needs do one of the following e To set a password do the following a Inthe Enter New Password field enter a desired password and tap Enter Chapter 4 Security 33 b Inthe Confirm New Password field reenter the password and tap Enter e To change a password do the following a Inthe Enter Current Password field enter the current superviso
58. ion as shown 2 Remove the tablet from the keyboard dock 16 User Guide To use tablet mode when you move around with the tablet and the keyboard dock do the following 1 Position the tablet as shown Then insert the tablet into the keyboard dock until the tablet is secured in place 2 Slowly and carefully close the tablet display Using the function keys The keyboard dock has several function keys Volume and mute control Speaker mute Note When the speakers are muted the LED on the F1 key is on Speaker volume down Speaker volume up Microphone mute Chapter 2 Using your tablet 17 Note When the microphones are muted the LED on the F4 key is on Screen control Brightness down Brightness up Application control e Open the Settings charm e Open the Search charm View all applications that you have opened View all applications Other function keys Switch a display output location e BB Enable or disable wireless features Fn key control You can use the function keys in default mode or in legacy mode In default mode to initiate the special functions illustrated on each key press the corresponding key directly The LED on the Fn key is off in default mode To switch to the legacy mode press Fn Esc In legacy mode to initiate the special functions illustrated on each key press and hold the Fn key and then press the desired function key then release both keys The LED on
59. ith your account to register for service purchase data plans make payments online Access and manage your mobile account 10 User Guide Lenovo Solution Troubleshoot and resolve tablet problems It combines diagnostic tests system information Center collection security status and support information along with hints and tips for maximum system performance Lenovo Support Register your tablet with Lenovo check the tablet health condition and battery status view user manuals for your tablet get the warranty information for your tablet and explore help and support information Lenovo Provide easy access to various Lenovo applications such as System Update Password ThinkVantage manager and so on Tools System Update Keep the software on your tablet up to date by downloading and installing software packages ThinkVantage programs device drivers UEFI BIOS updates and other programs Password Manager Automatically capture and fill in authentication information for Windows applications and Web sites Chapter 1 Product overview 11 12 User Guide Chapter 2 Using your tablet This chapter provides instructions on how to use some basic applications and many of your tablet s features Initial setup instructions To use the tablet the first time after you take it out of the box ensure that you follow the instructions below 1 Use the supplied power cord and ac power adapter to connect the tablet to an electrica
60. ivation e Enabled activate the computrace module Computrace is an optional monitoring service from Absolute e Permanently Software Disabled Note If you set the computrace module activation to Permanently Disabled you will be unable to enable this setting again Secure Boot e Disabled Enable or disable UEFI Secure Boot feature e Enabled Windows 8 operating system requires this feature to be enabled Platform Mode e User Mode Specify the system operating mode e Setup Mode Reset to Setup Mode This option is used to clear the current platform Secure Boot Mode e Standard Mode Indicates Secure Boot mode is standard mode e Custom Mode or custom mode key and put the system into setup mode You can install your own platform key and customize the Secure Boot signature databases in setup mode Secure Boot mode will be set to custom mode will be erased and the default platform key will be re established along with the original signature databases including certificate for Windows 8 operating system Restore Factory Keys This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot settings Startup menu You might need to change the tablet startup settings To do so tap Startup from the ThinkPad Setup menu Attention e After you change your startup sequence you must be extremely careful not to specify a wrong device during a copy a save or a format operation
61. keyboard dock Chapter 1 Product overview 5 SIM card tray Place a Subscriber Identification Module SIM card into the SIM card tray to establish a wireless Wide Area Network WAN connection For instructions on how to install and remove the SIM card see Installing and removing the SIM card on page 23 Note The SIM card tray is not functional on Wi Fi only models EA Emergency reset hole If the tablet stops responding and you cannot turn it off or turn it on by pressing the power button remove the ac power adapter and reset the tablet by inserting a needle or a straightened paper clip into the emergency reset hole to turn off the tablet EH Power connector Connect the ac power adapter to the power connector to provide ac power to the tablet and charge the battery See Charging the battery on page 19 EZ Built in stereo speakers The integrated speakers provide audio output for video and music playback EE Windows button Press the Windows button to go to the Start screen EZ Multi touch screen Tap the screen to use the controls on the screen including icons menu items and the onscreen keyboard For more information see Using the multi touch screen on page 13 Front facing camera Your tablet has a 2 megapixel front facing camera which you can use to take pictures create videos or make video calls in collaboration with Web applications When the camera is started the green camera in use indicator turns o
62. l outlet 2 Press the power button to turn on the tablet 3 Follow the onscreen instructions to complete the initial setup Using the multi touch screen This topic provides instructions on how to use the multi touch screen Tap Tap gently on the screen with your fingertip to launch an application select an item open a menu or input text using the onscreen keyboard Press and hold Press and hold an object or a blank area on the screen until an action occurs Drag To move an item such as an image and an icon on the screen tap and hold your finger on the item move your finger to the desired location and then take your finger off the screen Swipe or slide Move your finger in a vertical or horizontal direction on the screen to scroll through the Start screen Web pages lists picture thumbnails and so on Zoom e Zoom out Move two fingers close together on the screen as if you are picking something up to reduce the view of an image or a Web page e Zoom in Move two fingers apart on the screen to enlarge the view of an image or a Web page Double tap For some applications quickly tap twice on the screen to zoom in Double tap again to zoom out Rotate the screen Your tablet has a built in motion sensor that supports the screen auto rotation feature By default this feature is enabled When you rotate the tablet the screen automatically rotates to landscape or portrait view To disable the screen auto rotation
63. load over metered connections section slide to the left to turn it off Connecting to a Wi Fi network Wi Fi is a wireless networking technology that provides network access at distances of up to 100 meters 328 feet depending on the Wi Fi router and your surroundings You can connect any ThinkPad Helix to a Wi Fi network A Wi Fi connection reguires access to a functioning Wireless Access Point WAP also called a hotspot Some hotspots are open to the public but some others implement security features to limit access to specific groups or individuals Note The range and quality of the Wi Fi signal are affected by the number of connected devices the infrastructure and the objects through which the signal is transmitted Chapter 3 Wireless networks and devices 25 Connecting to a Wi Fi network To establish a Wi Fi network connection do the following 1 Swipe in from the right edge of the screen to display the charms Tap the Settings charm Tap the network icon A list of available Wi Fi networks is displayed Tap the ID of the network you want to connect q BEM Follow the onscreen instructions to connect to the Wi Fi network To view speed security address and other information about the Wi Fi network you are connected tap its ID and hold your finger on the screen for two seconds Then take your finger off the display A menu is displayed Select one of the menu items to view the information you need Your tabl
64. m To prevent unauthorized access set the user authentication on the operating system Specify a minimum length for power on passwords and hard disk passwords If you set the supervisor password and specify a minimum length for passwords no one but you can change the length Power On Password e Disabled See Power on password on page 30 KN RE Hard Disk 1 Password e Disabled See Hard disk passwords on page 30 RE Security Chip Security Chip e Active e Inactive e Disabled Security Reporting e Disabled Options e Enabled Clear Security Chip If you select Active the security chip is functional If you select Inactive the Security Chip option is visible but the security chip is not functional If you select Disabled the Security Chip option is hidden and the security chip is not functional Enable or disable the following Security Reporting Options e BIOS ROM String Reporting BIOS text string e CMOS Reporting CMOS data Clear the encryption key Note This item is displayed only if you have selected Active for the Security Chip option Chapter 6 Advanced configuration 45 Table 2 Security menu items continued Intel R TXT Feature e Disabled Enable or disable Intel Trusted Execution e Enabled Technology Physical Presence for e Disabled This option enables or disables the confirmation Provisioning e Enabled message when you change the settings of the security chip Physical Presence for e Dis
65. mobile data network you might have to sign up for a data plan with your service carrier in your area The Lenovo Mobile Access program enables you to manage your mobile broadband connection You can create an account add money to the account and purchase mobile broadband sessions using your account To use the Lenovo Mobile Access program do the following 1 Tap Lenovo Mobile Access on the Start screen The Lenovo Mobile Access program opens 2 Sign into your account and follow the onscreen instructions When you are connected to the mobile data network set the active mobile network as metered connection to reduce the amount of data you send and receive To set the active mobile network as metered connection do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap the Settings charm 3 Tap the network icon A list of available networks is displayed 4 Tap the network name and hold your finger on the screen for two seconds Then take your finger off the screen A menu is displayed 5 Tap Set as metered connection After you set your mobile network as metered connection you can disable the Download over metered connections feature to prevent extra charges To disable the Download over metered connections feature do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap Settings gt Change PC settings 3 In the navigation panel tap Devices 4 Inthe Down
66. n For more information see Using the cameras on page 22 Eg Microphones The built in microphones capture sound and voice when they are used with an application capable of handling audio EE Ambient light sensor The ambient light sensor detects the brightness of the environment The screen brightness automatically adjusts depending on the ambient light conditions detected by the built in ambient light sensor 6 User Guide Back side view Figure 4 ThinkPad Helix back side view Ig Rear facing camera NFC logo on some models g H Status indicator Rear facing camera Your tablet has a 5 megapixel rear facing camera which you can use to take pictures and create videos When the camera is started the green camera in use indicator turns on For more information see Using the cameras on page 22 H Status indicator The illuminated dot in the ThinkPad logo on the backside of the tablet works as a system status indicator Blink three times The tablet or the keyboard dock is connected to an ac power source On The tablet is on and in use Off The tablet is off or in hibernation mode Slow blinking The tablet is in sleep mode Fast blinking The tablet is entering hibernation mode or sleep mode EI NFC logo on some models If your tablet comes with the Near Field Communication NFC feature the NFC logo is on the rear cover For more information about NFC function see Using NFC on page 27 Chapter 1
67. nfiguration 43 Table 1 Config menu items continued CIRA Timeout 0 255 Set the timeout option for CIRA connection to be Note The default value is established 1 though 254 60 seconds seconds are selectable If you select 0 use 60 seconds as the default timeout value If you select 255 the waiting time for establishing a connection is unlimited Console Type PC ANSI Select the console type for VT 100 AMT VT 100 Note This console type VT UTF8 should match the Intel AMT remote console Date and Time menu If you need to set the current date and time of your tablet tap Date Time from the ThinkPad Setup menu The following submenu is displayed e System Date e System Time To change the date and time do the following 1 Tap to select the item to change the date or time 2 Tap to select a field 3 Input the date or time by using the onscreen keyboard Security menu If you need to set the security features of your tablet tap Security from the ThinkPad Setup menu The following table lists the Security menu items Notes e Default values are in boldface The default settings are already optimized for you If you consider changing the tablet configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e In each submenu tap the default value to show selectable options and tap a desired option e Some items are displayed on the menu only if the tablet supports
68. nt and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices such as mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include Copyright Lenovo 2012 61 e Using the integrated wireless cards onboard of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization you are encouraged to ask for authorization to use integrated wireless cards prior to turning on
69. o com jp ja environment recycle battery Copyright Lenovo 2012 67 Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos n o devem ser descartados em lixo comum mas enviados pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the retum and recycling of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in t
70. onents It also includes a number of blank fields in which you can record information about the end users in your network Setting management feature Your network administrator can remotely update the system programs on your tablet from a management console The following requirements must be met e Your tablet must be started over the LAN e Your tablet must be engaged in a Preboot eXecution Environment e Network management software must be installed on the remote administrator s computer 50 User Guide Chapter 7 You and your tablet This chapter provides the accessibility information about your tablet and instructions on traveling with the tablet and maintaining the tablet Comfort and accessibility Read this topic to learn how to use your tablet more comfortably and how to use the accessibility features Using your tablet more comfortably With the help of all the conveniences and powerful features of your tablet you can carry your tablet all day long for work or entertainment at many places Therefore it is important that you remain attentive to good posture good lighting and proper seating to achieve greater comfort with your tablet Active sitting and rest breaks The longer you sit and work with your tablet the more important it is to observe your working posture Make minor voluntary postural changes and take frequent short breaks when you use the tablet for a long time Your tablet is a light and mobile system rem
71. or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new one contact your place of purchase or ask for a repair service provided by Lenovo If you have replaced it by yourself and want to dispose of the disused lithium battery insulate it with vinyl tape contact your place of purchase and follow their instructions If you use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenov
72. other media file cannot be played Suggested solution Check and ensure that the media file is not corrupted External device connection problems e Problem A connection is not established when you connect the tablet to a computer Suggested solution Ensure that the tablet USB cable you are using is the one that is shipped with your tablet e Problem Bluetooth devices cannot be located Suggested solution Ensure that Your tablet Bluetooth is switched The Bluetooth feature is activated on the device to which you want to connect Your tablet and the Bluetooth device are within the maximum Bluetooth range 10 m If the problem persists contact Lenovo for technical support Recovering from a severe software problem If your tablet stops responding and you cannot turn off the tablet by pressing and holding the power button insert a needle or a straightened paper clip into the emergency reset hole to reset the tablet Then restart your tablet To locate the emergency reset hole see Rear view on page 2 and Front and side view on page 4 56 User Guide If you still encounter the same problem after you restart your tablet reset your tablet and restart it again you can perform a factory data reset operation For more information refer to Resetting your tablet to the factory default settings on page 37 Error messages Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password
73. ovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available For the terms and conditions of the Lenovo Limited Warranty that applies to your tablet refer to the Safety Warranty and Setup Guide that comes with your tablet Locating the machine type and model MTM number and the system serial number When calling for technical assistance you are requested to provide the MTM number and the system serial number of your tablet To get the MTM number and the serial number check the MTM label affixed on the label tray Copyright Lenovo 2012 59 TYPE 0000 000 S N 00 0000 00 00 PRODUCT ID 0000000 Figure 6 Location of the MTM label Lenovo user forums Lenovo provides user forums on the World Wide Web to provide you with a place to search the community knowledge base for information about your tablet share information with other users make suggestions to Lenovo ask questions and get technical support from Lenovo To go to Lenovo user forums do one of the following e Procedure 1 1 From the Start screen tap Lenovo Support Then tap Registration Follow the onscreen instructions to create an account 2 From the Start screen tap Lenovo Support gt Community e Procedure 2 1 Go to http www lenovo com register and follow the onscreen instructions to create an account 2 Go to http www lenovo com support 3 Tap Community Forums Finding Th
74. paratus complies with Canadian ICES 003 Cet appareil numerique de la classe B est conforme la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU Contact Lenovo Einsteinova 21 851 01 Bratislava Slovakia Appendix A Regulatory information 63 Ce German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse
75. password Passwords and sleep mode If you have set passwords and you put your tablet into sleep mode e You are not prompted to enter the password when resuming operation e f the mSATA solid state drive has a hard disk password it is unlocked automatically when you resume operation Note If a Windows password has been set you will be prompted to enter it Copyright Lenovo 2012 29 Entering passwords A LJ E If this icon is displayed enter a power on password or a supervisor password Ha If this icon is displayed enter a user hard disk password A rl If this icon is displayed enter a supervisor password Power on password You can set a power on password to protect your tablet against access by unauthorized users If you set a power on password the password prompt is displayed on the screen whenever you turn on the tablet You must enter the correct password to start using the tablet Setting a power on password 1 Print these instructions 2 Save all open files and exit all programs 3 Turn your tablet off and then turn it on again 4 Nhen the logo screen is displayed tap To interrupt normal startup press Enter The Boot Menu window opens 5 Tap the Application Menu tab Tap Setup The ThinkPad Setup program main menu opens 6 Tap Security 7 Tap Password 8 Tap Power on Password 9 Tap the Enter New Password field enter a desired password and tap Enter by using the onscreen
76. pressing and holding the power button for a few seconds Then wipe the tablet screen with a soft lint free dry cloth to clear stains and smudges Note Do not use screen cleaners household cleaners aerosol sprays solvents alcohol ammonia or abrasives to clean your tablet Protecting the screen with a replaceable film You can purchase a replaceable film to protect the screen from scratching and extend the life of your tablet To use a replaceable film clean the screen first and then apply the replaceable film on the screen Storing the tablet for extended periods If you are not going to use your tablet for an extended period of time remove the SIM card from your tablet and then pack your tablet with a protective case and store it in a well ventilated and dry area without direct exposure to sunshine Chapter 7 You and your tablet 53 54 User Guide Chapter 8 Troubleshooting problems This chapter describes on what to do if you experience a problem with your tablet Diagnosing problems If you experience problems with your tablet use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve tablet problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Note The Lenovo Solution Center program can be downloaded from
77. r hard disk password or the current master hard disk password in the Enter Current Password field Then enter the new user hard disk password in the Enter New Password field and reenter the password you just entered to verify it in the Confirm New Password field Tap Enter and a Setup Notice window is displayed Tap Yes to exit from the Setup Notice window The user hard disk password is changed e To remove the user hard disk password enter the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and tap Enter A Setup Notice window is displayed Tap Yes to exit from the Setup Notice window Both the user and master hard disk passwords will be removed If you choose Master HDP do the following e To change the master hard disk password enter the current master hard disk password in the Enter Current Password field Then enter the new master hard disk password in the Enter New Password field and reenter the password you just entered to verify it in the Confirm New Password field Tap Enter and a Setup Notice window is displayed Tap Yes to exit from the Setup Notice window The master hard disk password is changed e To remove the master hard disk password enter the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and tap Enter A Setup Notice window is display
78. r password and tap Enter b Inthe Enter New Password field enter the new supervisor password then reenter the password you just entered to verify it in the Confirm New Password field Tap Enter e To remove a password do the following a Inthe Enter Current Password field enter the current supervisor password and tap Enter b Leave the Enter New Password and Confirm New Password fields blank Tap Enter Attention You might want to note down your password and keep it in a safe place If you forget your supervisor password Lenovo cannot reset your password You must take your tablet to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service 10 In the Setup Notice window that is displayed tap Yes to continue 11 Save configuration changes and exit The next time you open the ThinkPad Setup program you will be prompted to enter your password to proceed Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your tablet might have an embedded security chip a cryptographic microprocessor Setting the security chip The choices offered on the Security Chip submenu under the Security menu of the ThinkPad Setup program are the following e Security Chip Selection select he security
79. rmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device might not cause harmful interference and 2 this device must accept any interference received including interference that might cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FC Industry Canada Class B emission compliance statement This Class B digital ap
80. s Recycling information for Brazil Important WEEE information Battery recycling information for Taiwan Battery recycling information for the United States and Canada Battery recycling Information f r the ee Union China recycling infortiaion f r Waste Electrical and Electronic Equipment WEEE Appendix C Restriction of Hazardous Substances Directive RoHS China RoHS Turkish RoHS Ukraine RoHS India RoHS Appendix D ENERGY STAR model information Appendix E Notices Trademarks 67 67 67 68 68 68 69 69 69 71 71 71 71 72 73 75 76 Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of the tablet Failure to do so might lead to discomfort or injury or cause the tablet to fail Important safety and handling information To avoid personal injury property damage or accidental damage to your ThinkPad Helix hereafter referred to as the tablet read all of the information in this section before using it For detailed operating instructions refer to the ThinkPad Helix User Guide this publication You can access the ThinkPad Helix User Guide by using one of the following methods e Go to http www lenovo com ThinkPadUserGuides and follow the instructions on the screen e Start the tablet Tap Lenovo Support on the Start screen Then tap User Guide e Open Windows Help and Support Then tap Lenovo User Gui
81. s that you can perform without moving your fingers from a typing position For more information see Using the ThinkPad pointing device on page 19 EI Fn key Use the Fn key to take advantage of ThinkPad function keys For more information see Using the function keys on page 17 Eject button Use the eject button to release the tablet from the keyboard dock For more information see Using the keyboard dock on page 15 Rear view Figure 2 Rear view USB 3 0 connectors EJ Emergency reset hole USB 3 0 connectors The Universal Serial Bus USB 3 0 connectors are used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Attention When you attach a USB cable to the connector ensure that the USB mark is facing upward Otherwise the connector might be damaged 2 User Guide El Mini DisplayPort connector Use the mini DisplayPort connector to connect the tablet to a compatible projector external monitor or high definition television El Emergency reset hole If the tablet stops responding and you cannot turn it off or turn it on by pressing the power button remove the ac power adapter and reset the tablet by inserting a needle or a straightened paper clip into the emergency reset hole to turn off the tablet E Power connector Connect the ac power adapter to the power connector to provide ac power to the tablet and the keyboard dock and charge the batteries See C
82. ssword Beep e Disabled Enable this option to have e Enabled a beep sound when the system is waiting for a power on hard disk or supervisor password Different beeps will sound when the entered password matches or does not match the configured password Keyboard Beep e Disabled Enables or disables the e Enabled keyboard beep when unmanageable key combinations are pressed Serial ATA SATA SATA Controller Mode e Compatibility Selects SATA controller Option e AHCI operation mode Core Multi Processing e Disabled Enable or disable additional Enabled execution core units within ee a CPU Note If you are using a tablet with a single core processor this item is not available Intel R Hyper Threading e Disabled Enable or disable additional Technology e Enabled logical processors within a processor core Intel R AMT Intel R AMT Control e Disabled If you select Enabled Intel e Enabled AMT Active Management Technology is configured e Permanently Disabled and additional setup items are provided in MEBx Management Engine BIOS Extension Setup If you select Permanently Disabled you will never be able to enable it again Be cautious when you want to use this option Note You can enter the MEBx Setup menu by pressing the Ctrl P key combination in the Startup Interrupt Menu window To display the Startup Interrupt Menu window press the Enter key during the power on self test POST Chapter 6 Advanced co
83. ster password no one else knows it Then the administrator sets a user password for each computer in the network and tells each user the password for his or her computer The user can then change the user password as desired but the administrator still can get access by using the master password Note When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password 1 Print these instructions BEM o ON DO a Save all open files and exit all programs Tum your tablet off and then turn it on again When the logo screen is displayed tap To interrupt normal startup press Enter The Boot Menu window opens Tap the Application Menu tab Tap Setup The ThinkPad Setup program main menu opens Tap Security Tap Password Tap Hard Disk 1 Password password window opens You are prompted to select User or User Master Select User if you want to set only one hard disk password If you are an administrator or supervisor you can select User Master to set two passwords The user can change the user password later e If you select User Master do the following a When a window for entering the new user hard disk password opens enter your new password in the Enter New Password field Tap Enter b Inthe Confirm New Password field reenter the password you just entered to verify it Tap Enter c A message window opens and prompts
84. supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the tablet serviced Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the tablet serviced Chapter 8 Troubleshooting problems 57 Errors without messages e Problem My screen keeps blanking when do not want it to Solution You can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start Power Manager 2 Tap the Power plan tab and then select Maximum Performance from the predefined power plans e Problem When turn on the tablet nothing is displayed on the screen and the tablet does not beep while starting up Note If you are not sure whether you heard any beeps turn off the tablet by pressing and holding the power button for four seconds or more Turn it on and listen again Solution Ensure that The ac power adapter is connected to the tablet and the power cord is plugged into a working electrical outlet The tablet is turned on Turn the power button on again for confirmation If a power on password is set Press any key to display the prompt for the power on password If the brightness level of the screen is low increase it by pressing Home Type the correct p
85. t the system after saving the changes e Exit Discarding Changes Restart the system without saving the changes e Load Setup Defaults Load the default setting that was in effect at the time of purchase e Discard Changes Discard the changes e Save Changes Save the changes Updating your system UEFI BIOS The Unified Extensible Firmware Interface UEFI BIOS is a part of the system programs that make up the basic layer of software built into your tablet The UEFI BIOS translates the instructions from other software layers Your tablet system board has a module called EEPROM also referred to as flash memory You can update the UEFI BIOS and the ThinkPad Setup program by starting your tablet with a flash update optical disc or flash update application running in the Windows environment In some instances when you add software hardware or a device driver you might be informed that you need to update your UEFI BIOS in order for the new addition to work properly To update your UEFI BIOS go to the following Web site and follow the instructions on the screen http www lenovo com ThinkPadDrivers Using system management This section is intended primarily for network administrators Chapter 6 Advanced configuration 49 Your tablet is designed for manageability so that you can redirect more of your resources to better meet your business objectives This manageability or Total Cost of Ownership TCO enables you to remot
86. tage TrackPoint UltraConnect Microsoft Windows and BitLocker are trademarks of the Microsoft group of companies Intel and Intel Core are trademarks of Intel Corporation or its subsidiaries in the United States other countries or both Other company product and service names may be trademarks or service marks of others 76 User Guide ThinkPad Part Number Printed in 1P P N
87. tap the ID of the Bluetooth device and follow the instructions on both devices to pair them a BEM Unpairing a Bluetooth device To unpair a Bluetooth device do the following 1 Swipe in from the right edge of the screen to display the charms Tap Settings gt Change PC settings n the navigation panel tap Devices Tap the ID of the Bluetooth device you want to unpair A remove icon is displayed Tap the remove icon A notification prompt is displayed 9 O BEM Tap Remove Using NFC NFC is a high frequency and short range wireless communications technology Use the NFC function to establish radio communications with another NFC enabled device over a distance no more than a few centimeters To connect and exchange data with another NFC enabled device do the following 1 From the Start screen tap Lenovo Settings gt Mobile Hotspot In the Enable NFC section slide to the right to enable NFC Turn your tablet into a mobile hotspot See Sharing your Internet connection on page 26 Bring the two devices into very close proximity or touch them together a BEM If you want to direct the invited user to a Web site address when the user is connected to your hotspot locate the Tap to Share section select the check box next to the Web site address field and fill in a Web site address into the field Chapter 3 Wireless networks and devices 27 Note The invited user will be directed to the defined Web si
88. te address when the user is connected to your hotspot 6 Inthe Tap to Share section tap the invitation message to send an invitation notification to the user you want to invite Note The invited user must tap the invitation notification prompt within one minute to connect to your hotspot Otherwise you have to tap the invitation message to send the invitation notification again 28 User Guide Chapter 4 Security This chapter provides information about the tablet security Attaching a mechanical lock You can attach a mechanical lock to the keyboard dock to prevent the tablet from being removed without your permission To attach a mechanical lock to the keyboard dock do the following 1 Open the small cover of the keyboard dock 2 Pull out the keyhole EL 3 Secure the chain on the lock to a stationary object Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and security feature Using passwords By using passwords you can prevent your tablet from being used by others Once you set a password a prompt is displayed on the screen each time you turn on the tablet Enter your password at the prompt by using the onscreen keyboard You cannot use the tablet unless you type the correct
89. the tablet Location of the UltraConnect wireless antennas The ThinkPad Helix features an integrated diversity antenna system built into the display for optimal reception enabling wireless communication wherever you are The following illustration shows the location of each built in wireless antenna Figure 7 Location of the UltraConnect wireless antennas Wireless WAN antenna Main on some models E Wireless LAN antenna Main E Wireless WAN antenna Auxiliary on some models El Wireless LAN antenna Auxiliary EI GPS antenna on some models Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 5A992 c It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the ThinkPad Helix machine types 3697 3698 3700 3701 and 3702 62 User Guide Federal Communications Commission FCC Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions might cause ha
90. though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that this data can be retrieved and used for unexpected purposes To prevent leakage of data it becomes very important that you take responsibility for deleting all the data from the mSATA solid state drive when you dispose of sell or hand over your tablet You can destroy the data physically by smashing the mSATA solid state drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose For disposing of data on the mSATA solid state drive Lenovo provides the Secure Data Disposal tool To download the tool go to http www lenovo com support Note Running either application will take a couple of hours Ifa mSATA solid state drive equipped with encryption features is supported and installed in your tablet you can logically dispose of all the data on the drive in a very short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is enabled by ThinkPad Setup Menu Extension Utility and is available as a menu item in ThinkPad Setup Chapter 4 Security 35 Using firewalls If your system is preinstalled
91. valuate and verify the operation of any other product program or service Lenovo might have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement might not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo might make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction might result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties
92. ve quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your tablet with Lenovo do either of the following e Go to http www lenovo com register and follow the instructions on the screen e Tap Lenovo Support from the Start screen Then tap Registration Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e Guides and manuals e Knowledge base and frequently asked questions If you need to call the Lenovo Customer Support Center go to http www lenovo com support phone for the latest telephone numbers and hours of operation During the warranty period you can get the following services from the Customer Support Center e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering change management Occasionally there might be changes that are required after a product has been sold Len
93. vo for technical support Multi touch screen problems e Problem The multi touch screen responds slowly or improperly Suggested solution Do the following O Copyright Lenovo 2012 55 1 Ensure that your hands are clean and dry when touching the screen 2 Restart your tablet to try again If the problem persists contact Lenovo for technical support Battery problem Problem The battery does not charge correctly Suggested solution Check if the ac power adapter is connected correctly If the connection is good but the battery still does not charge contact Lenovo to replace with a new battery System problems e Problem Unable to turn the tablet on Suggested solution Connect your tablet to an ac power outlet to see if the problem is caused by a drained battery If the problem persists insert a needle or a straightened paper clip into the emergency reset hole To locate the emergency reset hole see Rear view on page 2 and Front and side view on page 4 If the problem still persists contact Lenovo for technical support Media problems e Problem The audio quality is poor or there is no sound output Suggested solution Check and ensure that The speaker is not covered The speaker mute function is disabled If you are using a headset unplug it then plug it in again The volume is not turned to the lowest level If the problem persists contact Lenovo for technical support e Problem A song video or
94. vo is not responsible for the performance or safety of products not manufactured or approved by Lenovo Prevent hearing damage Your tablet has a headphone connector Always use the headphone connector for headphones also called a headset or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your tablet complies with EN 50332 2 Sub clause 7 This specification limits the tablet s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your tablet came with headphones or earphones in the package as a set the combination of the headphones or earphones and the tablet already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they
95. with a firewall program it protects against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the online help that comes with the program Protecting data against viruses Your tablet is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your tablet with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help system of your antivirus software 36 User Guide Chapter 5 Recovery overview This section provides information about the recovery solutions Refreshing your tablet If your tablet does not perform well and the problem might be caused by a recently installed program you can refresh your tablet without losing your personal files or changing your settings Attention If you refresh your tablet the programs that came with your tablet and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your tablet do the following 1 Swipe in from the right edge of the screen to display the charms 2 Tap Settings gt
96. y 42 User Guide Enables or disables the power saving feature that stops the microprocessor clock automatically when there are no system activities Normally it is not necessary to change the setting Enable or disable a feature that automatically adjusts power management when there is no PCI Express activity Normally it is not necessary to change the setting Enable or disable a feature that powers on the system when the ac power adapter is attached If you select Enabled the system is powered on when the ac power adapter is attached When the system is in hibernate state the system resumes If you select Disabled the system is not powered on nor resumed when the ac power adapter is attached Note To use this feature a special partition on the mSATA solid state drive is required When enabled the tablet enters a lower power state after the specified time in sleep state And it takes only seconds to resume normal operation Temporarily disable battery for servicing the system After selecting this item the system will be automatically powered off The system is then ready to be serviced Note The ac power adapter must be disconnected from the system to perform this operation The battery will Table 1 Config menu items continued Menu item Submenu item Selection Comments be automatically re enabled when the ac power adapter is reconnected to the system Beep and Alarm Pa
97. you to set the master hard disk password Tap Enter to continue d A window for entering the new master hard disk password opens Enter your new password in the Enter New Password field Tap Enter e Inthe Confirm New Password field reenter the password you just entered to verify it Tap Enter e If you select User only do the following a When a window for entering the new password opens enter your new password in the Enter New Password field Tap Enter Notes You can set the minimum length of a hard disk password through the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot get access to the drive b Inthe Confirm New Password field reenter the password you just entered to verify it Tap Enter Attention You might want to note down your passwords and keep them in a safe place Otherwise if you forget the user password or both user and master passwords Lenovo cannot reset your passwords Chapter 4 Security 31 or recover data from the mSATA solid state drive You must take your tablet to a Lenovo reseller or a marketing representative to have the mSATA solid state drive replaced Proof of purchase is required and a fee will be charged

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