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Lenovo ThinkStation S30

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1. UU Figure 31 Installing a new hard disk drive enablement module 44 ThinkStation User Guide 8 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 51 9 Close the adapter card retainer What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 55 Replacing the card reader Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the card reader Note The card reader is only available in some models To replace the card reader do the following 1 0O A O N Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See
2. Figure 38 Removing the heat sink and fan assembly Lift the failing heat sink and fan assembly off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor b Do not touch the thermal grease while handling the heat sink and fan assembly Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the holes on the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly cable is toward the microprocessor fan connector on the system board Follow the following sequence to install the four screws to secure the new heat sink and fan assembly Do not over tighten the screws a Partially tighten screw EM then fully tighten screw EM and then fully tighten screw E b Partially tighten screw El then fully tighten screw ai and then fully tighten screw Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board See Locating parts on the system board on page 11 ThinkStation User Guide What to do next e To work with another piece of hardware go to the appro
3. Figure 39 Removing the rear fan assembly 53 Installing or replacing hardware Chapter 5 6 Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes 7 Pull on the tips of the rubber mounts until the rear fan assembly is secured in place MS S W NW O7 RSS j Se SESS NS SEAS ESRD BB wu T SESS ths M NN CREER DRO 88 SEMPER SEIN SN SS BAS SRS BES SSNS SAN ez WEE we i up J MM ed 3 CHEERS 2222 z 9 8 996 996 99999 199999 LLL 2969 996 9965 996 995 e CA D o292929292 99 Y SRN A vd 9g NN 22 9 s Y AQ 22 88080099200990 88008000000 8800 88000000A 969 Figure 40 Installing the rear fan assembly 8 Connect the rear fan assembly cable to the rear fan connector on the system board What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 55 Replacing the keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety
4. Figure 27 Installing a hard disk drive 9 Connect the signal cable and the power cable to the new hard disk drive Figure 28 Connecting a SATA hard disk drive 42 ThinkStation User Guide Note If you are installing a SAS hard disk drive you need to connect the signal cable and power cable to the SAS to SATA adapter first and then connect the adapter to the SAS hard disk drive Figure 29 Connecting a SAS hard disk drive What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 55 Installing or replacing a hard disk drive enablement module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or replace a hard disk drive enablement module To install or replace a hard disk drive enablement module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 4 Locate the hard disk drive enablement module on the system board See Locating parts on the Open the adapter card retainer See Figure 12 Opening the adapter card retainer on page 32 system board on page 11 Remove the heat sink and fa
5. Figure 37 Removing the screws for the power supply assembly 6 Depress the power supply assembly latch El Slide the power supply assembly to the front of the computer and then lift it out of the chassis 7 Ensure that the new power supply assembly is the correct replacement 50 ThinkStation User Guide 8 Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis 9 Install and tighten the five screws to secure the power supply assembly Note Use only screws provided by Lenovo 10 Reconnect the power supply assembly cables to the system board and each of the drives 11 Secure the power supply assembly cables with the cable clips and ties in the chassis What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 55 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool be
6. AS RNIN SuSE SS SS S N IRIRI RSS WRVVAVVAVAV RRR 88 5 RSS BWBVBWVVVVAAAAVAAVVAAAVgagaaaaaa ERR BXX 2 SSSSSS WVWVVRVVRAVVAAAAVHUAVVHAAVAAAVVay SN HH uSSSSSSSSS SESS SS SS SS m AuuTNSSSSSSSE SESS SS SERRE REG e WRWVVVAVAVHAHAHAAHAAAVHAAAAAVaagaaas RRR SS EERE SS uS SS See SS SS SS SS AAS iow VWRVVVVAVAAVAAASVAVAAVAVAVVAVas S SESS SERES SESS SESS SESS ESSA V HHHHHHHRHHHRRSRHNERISS ISI M SS Ss t SS RSS WBRVRARAAAAAHAVAAAAHAVAVAgaaaaas S WSSSSSSSSSSSS SESS SESS SS SS SS SA V EM 5 SS AVBVARVVAAAVAAAAAAAAAAAHAHAVAAHAVa BV VXXXXSSXV mut SS mw NORSSSRRS LLULLU LLL LL LLL SIS PISIS PIS 8 MM BBSSSSSSSSSSSSSSSSSSSSSVSSSSSSSVSSSSVSSVVsssssssssss tj N 8 tM SV SSS SS WAV Figure 10 Removing the computer cover Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v 30 ThinkStation User Guide This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Remove the front bezel by re
7. 110 ThinkStation User Guide Japanese VCCI Class B statement CORB 72ABTISSRIXIEKEC CORB KERA TEATS CeANMECLTWETHM CORBA IVAVPTFLEVAYRERICMERLE Anac VRS eRCTCECVHWETF BREL EICO TIEL URW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AADERERA 20A AORN Oa MR SRR bl f a ELSE JIS C 61000 3 2 38i Gan Lenovo product service information for Taiwan A Lenovo m RANAUT b Fe RAB AR 1 BR 2S a GB 2S SAH 3s E fe S ERR EC RANE RAS A 0800 000 702 Keyboard and mouse compliance statement for Taiwan AS BE m B8 SB C BUS AP EHE Ee Bit ru BD TZ PS 2 USB RS SE SE ERE EL Appendix C Regulatory information 111 112 ThinkStation User Guide Appendix D WEEE and recycling information Important information for the European Directive 2002 96 EC EU Only The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical
8. Installing SATA or SAS hard disk drives Configuring SATA or SAS RAID pean with Intel RSTe configuration utility Entering the Intel RSTe configuration utility Quick RAID setup using the LSI BIOS configuration utility Installing SATA or SAS hand disk dives Entering the LSI bd e BIOS utility Creating RAID volumes using ihe LSI MegaRAID BIOS configuration utility Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility Setting the hot spare hard disk drive Chapter 9 Updating programs li ThinkStation User Guide 58 58 58 59 59 60 60 60 61 62 62 62 65 65 65 65 66 66 66 66 66 67 67 67 68 68 68 69 71 71 71 12 12 13 74 74 19 19 76 77 Using system programs Updating flashing the BIOS from a dise Updating the BIOS from your system Recovering from a POST BIOS TRE failure Chapter 10 Preventing problems Keeping your computer current Getting the latest device drivers for your computer be hs os ny Tu ee m Updating your aerating system Using System Update Cleaning and maintenance Basics EP Cleaning your computer Good maintenance practices Moving your computer Chapter 11 n and diagnostics Basic troubleshooting Troubleshooting procedure Troubleshooting Audio problems CD problems DVD problems Hard disk drive problems Intermittent problems Key
9. Microphone connector EJ USB 3 0 connectors 2 EJ USB 2 0 connectors 8 El DVI monitor connector number and location ET ll Serial port Serial port 1 vary by model Connector Description Audio line in connector Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Audio line out connector Used to send audio signals from the computer to external devices such as powered stereo speakers speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device DVI monitor connector Used to attach a DVI monitor or other devices that use a DVI monitor connector 8 ThinkStation User Guide Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software PS 2 keyboard connector Used to attach a keyboard that uses a PS 2 keyboard connector This connector is optional available when you have an optional PS 2 keyboard and mouse adapter installed in your computer PS 2 mouse connector
10. DIMM operating voltage Microprocessor model Memory frequency 1066 MHz 1 35 V 1 5 V Intel Xeon E5 2603 E5 2609 E5 1660 1 35 V 1 5 V Intel Xeon E5 2620 E5 2630 2630L 1333 MHz E5 263 7 E5 2640 E5 2643 E5 2650 2650L E5 2660 E5 2665 E5 266 E5 2670 E5 2680 E5 2690 Table 4 DIMM type and speed PC3 12800R DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5 2603 E5 2609 1066 MHz Intel Xeon E5 2620 E5 2630 2630L E5 2637 E5 2640 E5 2643 E5 2650 2650L E5 2660 E5 2665 E5 2667 E5 2670 E5 2680 E5 2690 Intel Xeon E5 1603 E5 1607 E5 2603 E5 2609 190G IMEZ Intel Xeon E5 2620 E5 2630 2630L E5 2640 E5 2667 HON Intel Xeon E5 1620 E5 1650 E5 1660 E5 2637 E5 2643 E5 2650 2650L E5 2660 E5 2665 OSEE E5 2670 E5 2680 E5 2690 Copyright Lenovo 2012 105 106 ThinkStation User Guide Appendix B Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to
11. For information about the status lights and using the controls refer to the documentation that comes with your monitor Select your symptom from the following list e Wrong characters appear on the screen on page 91 e The monitor works when you turn on the computer but goes blank after some period of computer inactivity on page 91 e The monitor works when you turn on the computer but goes blank when you start some application programs on page 92 e The image appears to be flickering on page 92 e The image is discolored on page 92 Wrong characters appear on the screen oymptom Wrong characters appear on the screen Action Have the computer serviced For details see Chapter 12 Getting information help and service on page 101 The monitor works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 Chapter 11 Troubleshooting and diagnostics 91 The monitor works when you turn
12. Removing the computer cover on page 30 Remove the front bezel See Removing and reinstalling the front bezel on page 30 Locate the card reader See Locating components on page 10 Disconnect the card reader cable from the front USB connector on the system board See Locating parts on the system board on page 11 Chapter 5 Installing or replacing hardware 45 6 Press the blue retaining clip to remove the card reader out of the chassis Figure 32 Removing the card reader y 7 Install the card reader retainer on the side of the new card reader Figure 33 Installing the card reader retainer 46 ThinkStation User Guide 000900099 80899989909 800099899909 8000899999999 80000898989999 800008098999999 9809080999989999 222222222 POOR 222222222 222222222222 222222222222 22222222222 22222222 22222222222 22222222222 2222222 22222222 8000909099809999 000880898099090 99000080808990 8888800088005 9900000905 v c W222222 em VLLL WA 8 SEES VLLL a UD ga 8 Slide the new card reader into the drive bay until it snaps into position DELEA 9 24909995 Ly R2 45 CAs AY 3 Reese VRVVVVV RV uS VS
13. ThinkSta User iei Wil DET I I Ill Note Before using this information and the product it supports be sure to read and understand the Important safety information on page v and Appendix B Notices on page 107 First Edition April 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Important safety information Service and upgrades Static electricity prevention Power cords and power adapters Extension cords and related devices Plugs and outlets External devices i Heat and product ventilation Operating environment Modem safety information Laser compliance statement Power supply statement Cleaning and maintenance Chapter 1 Product overview Features Specifications Software overview Software provided by Lenovo Adobe Reader Antivirus software Locations Locating connectors LC dS ene indicators on the front of your computer Locating connectors on the rear of your computer Locating components Locating parts on the system board Locating internal drives Machine type and model label Chapter 2 Using your computer Frequently asked questions Using the keyboard Using Windows shortcut Using the blue ThinkVantage button Using t
14. e Knowledge base and frequently asked questions Help and service This section contains information about obtaining help and service Using the documentation and diagnostic programs If you experience a problem with your computer see Chapter 11 Troubleshooting and diagnostics on page 83 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 101 If you suspect a software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a set of diagnostic programs that help you identify hardware problems For instructions on using the diagnostic programs see Lenovo Solution Center on page 99 You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e
15. e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e On an attached external USB hard disk drive e On a network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents of the hard disk drive you can restore the complete contents of the hard disk drive restore selected files only or restore the Windows operating system and applications only while keeping the other data on your hard disk drive Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program To perform a backup operation using the Rescue and Recovery program on the Windows operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 58 ThinkStation User Guide 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating s
16. Recovery information This chapter provides information about the recovery solutions provided by Lenovo This chapter contains the following topics e Creating and using recovery media e Performing backup and recovery operations e Using the Rescue and Recovery workspace e Creating and using a rescue medium e nstalling or reinstalling device drivers e Solving recovery problems Notes 1 The recovery information in this chapter only applies to the computers that have the Rescue and Hecovery program or the Product Recovery program installed If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you need to install the Rescue and Recovery program manually before enabling its features To install the Rescue and Hecovery program do the following a Click Start gt All Programs Lenovo ThinkVantage Tools and double click Enhanced Backup and Restore b Follow the instructions on the screen c When the installation process completes the Enhanced Backup and Restore icon is activated 2 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of operating system that is installed 3 The product on the recovery media may be used only for the following purposes e Restore the product preinstalled on your computer e Reinstall the product e Modify the product
17. system programs 77 updating flashing the BIOS 78 USB 2 0 connector 9 USB 3 0 connector 9 using a rescue medium creating and 60 diagnostic programs 102 documentation 102 other services 103 passwords 65 Setup Utility 65 V video subsystem 1 viewing and changing settings 65 W warranty information 101 workspace backup and recovery 59 Copyright Lenovo 2012 119 120 ThinkStation User Guide lenovo
18. Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available These items are not covered by the warranty e Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts e dentification of software problem sources e Configuration of BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers 102 ThinkStation User Guide e nstallation and maintenance of network operating systems NOS e nstallation and maintenance of application programs Hefer to the ThinkStation Safety and Warranty Guide that comes with your computer for information about your warranty type and duration You must retain your proof of purchase to obtain warranty service For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the ThinkStation Safety and Warranty Guide that comes with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following information available e Machine type and model e Serial numbers of your hardware products e Description of the problem e Exact wording of
19. and install updated device drivers from the Lenovo Web site by doing the following Attention Do not download updated device drivers from the Windows Update Web site The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems Obtain updated device drivers from Lenovo 1 Go to http www lenovo com support Click Download amp Drivers Select the machine type of your computer from the machine type list Click the category of device for which you need the device driver Click the appropriate device driver Oo A W nO Download and install the device driver Updating your operating system Microsoft makes updates available for the various Windows operating systems through the Microsoft Windows Update Web site The Web site automatically determines what Windows updates are available for your specific computer and lists those updates only Updates could include security fixes new versions of Windows components such as Media Player fixes to other portions of the Windows operating system or enhancements Attention Do not download updated device drivers from the Windows Web site The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems Obtain updated device drivers from Lenovo See Getting the latest device drivers for your computer on page 79 for more information To access the Mi
20. any error messages e Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Product amp Service Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees
21. disk drive group with a series of RAID O hard disk drive groups A RAID Level 00 hard disk drive group consisting of two hard disk drives Supported strip sizes 8 KB to 1 MB Better performance without fault tolerance RAID Level 1 Mirrored disk array A RAID Level 1 hard disk drive group consisting of at least two hard disk drives Improved read performance and 100 redundancy RAID Level 5 Block level striped disk array with distributed parity ARAID Level 5 hard disk drive group consisting of at least three hard disk drives Supported strip sizes 8 KB to 1 MB Better performance and fault tolerance RAID Level 5 is supported by some models of LSI MegaRAID adapter cards Ensure that the LSI MegaRAID SAS adapter card is installed in your computer and that the hard disk drives are connected to this adapter card and not to the connectors on the system board Entering the LSI MegaRAID BIOS configuration utility This section provides instructions on how to enter the LSI MegeRAID BIOS configuration utility To ie 2 3 74 enter the LSI MegaRAID BIOS configuration utility do the following During the computer startup follow the instructions on the screen Press Ctrl H to enter the CONTROLLER SELECTION window Select the controller you want to configure and then click Start to enter the LSI MegaRAID BIOS configuration utility ThinkStation User Guide Creating RAID volumes using the LSI MegaRAID BI
22. evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in
23. for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a comfortable position Use a light touch on the keyboard and your hands and fingers relaxed Change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet Copyright Lenovo 2012 19 Adjust the monitor so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 to 61 cm 20 to 24 inches and position it so you can view it without having to twist your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach Glare and lighting Position the monitor to minimize glare and reflections from overhead lights windows and other light sources Reflected light from shiny surfaces can cause annoying reflections on your monitor screen Place the monitor at right angles to windows and other light sources when possible Reduce overhead lighting if necessary by turnin
24. for the necessary settings If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur oymptom If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Actions e Use Category 5 wiring and make sure that the network cable is securely connected e Connect to a 1000 BASE T hub switch not 1000 BASE X If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps oymptom If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Actions e ry another cable e Make sure that the link partner is set to auto negotiate e Make sure that the switch is 802 3ab compliant gigabit over copper Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information Select your symptom from the following list e An option that was just installed does not work on page 94 e An option that previously worked does not work now on page 95 An option that was just installed does not work Symptom An option that was just installed does not work Action Verify that e The option is designed for your computer e You followed the installation instructions supplied with the option and the installation instructions prov
25. full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates Note Virus definition files must be kept up to date to guard against new viruses For more information about how to use your antivirus software refer to the help system of your antivirus software Chapter 4 Security 27 28 ThinkStation User Guide Chapter 5 Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts and other computer components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle parts and other computer components carefully Handle PCI cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry e Prevent others from touching the parts and other computer components e Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpaint
26. information on page v This section provides instructions on how to replace the keyboard or mouse To replace the keyboard or mouse do the following 1 Disconnect the old keyboard cable or mouse cable from the computer b4 ThinkStation User Guide 2 Connect a new keyboard or mouse to one of the USB connectors on the computer Depending on where you want to connect the new keyboard or mouse see Locating connectors controls and indicators on the front of your computer on page or Locating connectors on the rear of your computer on page 8 Figure 41 Connecting the USB keyboard or mouse What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 55 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 7 Using the Setup Utility program on page 65 To reinstall the computer cover and reconnect cables to your computer do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating components on page 10 for the locations of various components in your
27. information for the European LIII aue um he ee Uude el ms eo obe cu ee ode E NOX deu ices Soke amp Um owes Ses we d IV ThinkStation User Guide Important safety information CAUTION Before using this manual be sure to read and understand all the related safety information for this product Refer to the information in this section and the safety information in the ThinkStation Safety and Warranty Guide that you received with this product Reading and understanding this safety information reduces the risk of personal injury and damage to your product If you no longer have a copy of the ThinkStation Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support The Lenovo Support Web site also provides the ThinkStation Safety and Warranty Guide and this ThinkStation User Guide in additional languages Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install op
28. liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Vi ThinkStation User Guide Plugs and outlets If a receptacle power outlet that y
29. might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installation services Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Chapter 12 Getting information help and service 103 104 ThinkStation User Guide Appendix A System memory speed The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller which provides the microprocessor with direct access to the system memory Because of this design the system memory speed will be determined by a number of factors including the microprocessor model and the type speed size capacity and number of DIMMs installed Refer to the following table for the information on the supported system memory speed for your own computer model Table 2 DIMM type and speed PC3 10600E DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5 1603 E5 1607 Intel Xeon E5 1620 E5 1650 15V E5 1660 E5 2620 E5 2630 2630L E5 2637 E5 2640 E5 2643 1333 MHz E5 2650 2650L E5 2660 E5 2665 E5 2667 E5 2670 E5 2680 E5 2690 Table 3 DIMM type and speed PC3 10600R
30. or any equipment that produces magnetic fields farther away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor e You can reset the refresh rate through your operating system Control Panel On the Windows 7 operating system click Start gt Control Panel gt Hardware and Sound Adjust screen resolution gt Advanced Settings Then click the Monitor tab and select a new refresh rate e See your operating system documentation or help for further information on monitor settings If these actions do not correct the problem your monitor might need service See Chapter 12 Getting information help and service on page 101 for details The image is discolored oymptom The image is discolored Action The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust
31. port Symptom Serial port cannot be accessed Actions e Make sure the serial cable is securely connected to the serial port on the computer and to the serial device If the serial device has its own power cord make sure it is attached to a properly grounded electrical outlet e f the serial device has its own On Off switch make sure it is in the On position e f the serial device has an Online switch make sure it is in the Online position e f the serial device is a printer make sure paper is loaded correctly e Verify that any software supplied with the serial device is correctly installed Refer to the documentation for the serial device option e Make sure that the serial port adapter if you added one is properly installed and firmly seated If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 Software problems Select your symptom from the following list e When using a sort feature dates do not sort in the correct order on page 97 e Software does not work as expected on page 97 When using a sort feature dates do not sort in the correct order Symptom When using a sort feature dates do not sort in the correct order Action Some software developed before the year 2000 used only the last two digits of a year to sort dates always assuming the first two digits were 19 Consequently
32. purchasing additional services 103 R rear connectors 8 118 ThinkStation User Guide rear fan assembly replacing 53 recovering from a POST BIOS update failure 78 software 57 recovery boot block 78 operations backup and 58 problems solving 62 recovery media creating and using 57 removing computer cover 30 replacing battery 47 hard disk drive enablement module 43 heat sink and fan assembly 51 Rescue and Recovery 57 workspace Rescue and Recovery 59 Rescue and Recovery workspace 59 resources information 101 S safety v safety information 101 security cable lock 26 enabling or disabling 67 features 3 selecting startup device 67 temporary startup device 68 serial port 9 service and help 102 Customer support center 102 getting 101 services other 103 purchasing additional 103 setting password 66 settings changing 65 viewing 65 Setup Utility 65 Setup Utility program starting 65 Setup Utility exiting 69 software recovering 57 solving recovery problems 62 starting the Setup Utility program 65 startup device 6 7 sequence changing 68 temporary selecting 68 static sensitive devices handling 29 system management 2 programs 77 system board connectors 11 locating parts 11 locations 11 memory module 34 T temporary startup device 68 the BIOS updating flashing 77 78 trademarks 108 troubleshooting basic 83 troubleshooting diagnostics 83 U updating flashing the BIOS 77
33. storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use the telephone to report a gas leak in the vicinity of the leak vill ThinkStation User Guide Laser compliance statement A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Power supply statement Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy level
34. the RAID volume has changed to Degraded Quick RAID setup using the LSI MegaRAID BIOS configuration utility Notes e The LSI MegaRAID SAS adapter and the LSI MegaRAID BIOS configuration utility are only available on some models Chapter 8 Configuring RAID 73 The procedures described in this section are intended to guide you through a quick setup of basic RAID functions with the LSI MegaRAID SAS adapter For advanced setup and configuration using this adapter refer to the complete MegaRAID SAS Software User Guide that is available at http support lenovo com en_US guides and manuals detail page DocID UM007543 This section provides information about the following topics Installing SATA or SAS hard disk drives on page 74 Entering the LSI MegaRAID BIOS configuration utility on page 74 Creating RAID volumes using the LSI MegaRAID BIOS configuration utility on page 75 Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility on page 75 Setting the hot spare hard disk drive on page 76 Installing SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID RAID Level O Striped disk array ARAID Level 0 hard disk drive group consisting of at least one hard disk drive Supported strip sizes 8 KB to 1 MB Better performance without fault tolerance RAID Level 00 Spanned hard
35. the configuration settings of several computers you might want to set an Administrator Password For more information see Administrator Password on page 66 You do not have to set any passwords to use your computer However using passwords improves computing security Windows passwords Depending on your version of the Windows operating system you can use passwords for a variety of features including controlling login access access to shared resources network access and individual user settings For more information see Help and Support on page 101 Using and understanding firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls work on a set of rules to determine which inbound and outbound connections are authorized If your computer is preintalled with a firewall program it helps protect against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help system of your firewall program The Windows operating system preinstalled on your computer provides the Windows Firewall For details on using the Windows Firewall refer to Help and Support on page 101 Protecting data against viruses Your computer is preinstalled with an antivirus program to help you guard against detect and eliminate viruses Lenovo provides a
36. the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor 92 ThinkStation User Guide If these actions do not correct the problem your monitor might need service See Chapter 12 Getting information help and service on page 101 for details Ethernet problems For Ethernet problems select your symptom from the following list e Your computer cannot connect to the network on page 93 e The adapter stops working for no apparent reason on page 93 e If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur on page 94 e lf your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps on page 94 Your computer cannot connect to the network Symptom Your computer cannot connect to the network Actions Make sure that e he cable is installed properly The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable e he cable is installed properly e You are using the correct device driver On the Windows 7 operating system do the following 1 Click Start gt Control Panel 2 Click H
37. the screen after the download begins 5 Follow the printed instructions to download extract and install the update Recovering from a POST BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated your computer might not restart correctly If this happens perform the following procedure to recover from the POST and BIOS update failure This procedure is commonly called Boot block Recovery 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 30 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 11 4 Remove any cables that impede access to the Clear CMOS Recovery jumper 5 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 6 Reconnect any cables that were disconnected and reinstall the PCI card if removed 7 Reinstall the computer cover and reconnect the power cords for the computer and monitor to electrical outlets See Completing the parts replacement on page 55 8 Turn on the computer and then insert the POST and BIOS update flash update disc into the optical drive Wait a few minutes Then the recovery session begins The reco
38. these actions do not correct the problem run the diagnostic programs to test the USB connector see Lenovo Solution Center on page 99 for instructions If the USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Chapter 12 Getting information help and service on page 101 O8 ThinkStation User Guide Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system If your Windows 7 model is not preinstalled with the program you can download it from http www lenovo com diagnose e f you are using the Microsoft Windows Vista9 or Windows XP operating system go to http www lenovo com diagnose for the latest information on diagnostics for your computer To run the Lenovo Solution Center program on the Windows 7 operating system click Start gt All Programs Lenovo ThinkVantage Tools gt System Health and Diagnostics Follow the instructions on the screen For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program sav
39. these programs sort dates out of order Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Software does not work as expected oymptom Software does not work as expected Actions Chapter 11 Troubleshooting and diagnostics 97 Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software program refer to the help system for that program Help systems are typically accessible from a menu or button in the program and frequently from the F1 key If you are having difficulty with the Windows operating system or one of its components refer to the Windows help system It is accessible from the Windows Start menu To determine if problems are caused by newly installed software verify that Your computer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address conflict The software is designed to operate on your computer Other software works on your computer The software you are using works correctly on another computer If you received any error messages while using the software program see the printed documentation supplied with the software or the help syste
40. this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment O Copyright Lenovo 2012 107 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Hescue and Recovery ThinkStat
41. to the documentation that comes with the option When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer For more information about reinstalling device drivers that came with your computer see Reinstalling preinstalled applications and device drivers on page 61 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Usearescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 60 e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using recovery media on page 57 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program See Selecting a startup device on page 6 for detailed information about temporarily or permanently changing the startup device sequence For more infor
42. your computer on page 8 to identify the required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Copyright Lenovo 2012 29 Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to remove the computer cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To remove the computer cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 7 and Locating connectors on the rear of your computer on page 8 4 Remove any locking device that secures the computer cover such as a padlock or an integrated cable lock See Locking the computer cover on page 24 and Attaching an integrated cable lock on page 26 5 Open the keylock on the computer cover if it is in the locked position 6 Disengage the cover latch EJ and remove the cover SW VRVWVV ananem BB
43. OS configuration utility This section provides instructions on how to create RAID volumes using the LSI MegaRAID BIOS configuration utility To create RAID volumes using the LSI MegaRAID BIOS configuration utility do the following 1 Click Configuration Wizard on the WebBIOS main screen to enter the Choosing the Configuration Type window Press the up and down arrow keys to select one of the three configuration types e Clear Configuration Clear the existing configuration e New Configuration Clear the existing configuration and create new configuration e Add Configuration Retain the existing storage configuration and add new hard disk drives The new configuration will not cause any data loss Select Add Configuration and then click Next The following two options are displayed in the Configuration Method window e Manual Configuration Manually create hard disk drive groups and virtual hard disk drives and set parameters e Automatic Configuration Automatically create an optimal RAID configuration Select Manual Configuration and then click Next The Drive Group Definition window is displayed To create hard disk drive groups do the following a Select one or more hard disk drives for the group keep pressing Ctrl while selecting more than one hard disk drive b Click Add To Array to move the selected hard disk drives to Drive Groups c Click Accept DG to create the hard disk drive group d Repeat t
44. SSSSSS 8 v ga v ga VRVVVAVVAHVAVVAae SREY zm VBXSSGBVS e MS WI VWRVVVVVVAVAAVVVVs SEERA SSSI VUVVVAHHHH HLA NSSN ME M RB HS N IRIRI CE HRS IN ESSERE HH E ww S MS MS S REE E E Ee SSSSSSSSSSSSSSSS SS SuSSS SESS SEES SESS SSS S SS EEE M y Figure 34 Installing the card reader 9 Reconnect the card reader cable to the front USB connector on the system board See Locating parts on the system board on page 11 10 Reinstall the front bezel See Removing and reinstalling the front bezel on page 30 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 55 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error mes
45. Setup Utility program and hard disk drive passwords are not case sensitive e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive Notes e After you set a Hard Disk Password your data on the hard disk drive is protected even if the hard disk drive is removed from one computer and in
46. Used to attach a mouse a trackball or other pointing devices that use a PS 2 optional mouse connector This connector is available when you have an optional PS 2 keyboard and mouse adapter installed in your computer Serial port Used to attach an external modem a serial printer or other devices that use a 9 pin serial port USB 2 0 connector Use this connector to attach a device that requires a USB 2 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA USB 3 0 connector Use this connector to attach a device that requires a USB 2 0 or 3 0 connection such as a keyboard a mouse a scanner a printer or a personal digital assistant PDA Chapter 1 Product overview 9 Locating components Figure 3 Component locations on page 10 shows the locations of the various components in your computer To remove the computer cover see Removing the computer cover on page 30 Figure 3 Component locations Hard disk drive or solid state drive Ell Heat sink and fan assembly El Optical drive bay EJ Adapter card retainer Ell PC Express card installed in some models ETJ Memory module s Ell Card reader bay E Front bezel Rear fan assembly E Internal speaker EVI Power supply assembly FJ Adapter card guide 10 ThinkSt
47. Windows logo varies depending on the keyboard type e The context menu key is located next to the Ctrl key on the right side of the Spacebar Pressing the context menu key opens the context menu for the active program icon or object Note You can use the mouse or the Up and Down arrow keys to highlight menu selections You can close the Start menu or the context menu by clicking the mouse or pressing Esc Copyright Lenovo 2012 15 Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on board help and information center from Lenovo On the Windows 7 operating system pressing the blue ThinkVantage button opens the SimpleTap program See SimpleTap on page 5 for more information Using the wheel mouse The wheel mouse has the following controls Ell Primary mouse button Use this button to select or start a program or menu item EJ wheel Use the wheel to control the scrolling action of the mouse The direction in which you rotate the wheel controls the direction of the scrolling action Ell Secondary mouse button Use this button to display a menu for the active program icon or object You can switch the function of the primary and secondary mouse buttons and change other default behavior through the mouse properties function in the Windows Control Panel Adjusting audio Sound is an important part of the computer experience Your computer has a digital aud
48. a drive oymptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Action See CD problems on page 86 Sound comes from one external speaker only Symptom Sound comes from one external speaker only Actions e Ensure that the speaker cable is inserted completely into the connector on the computer e Make sure the cable that attaches the left speaker to the right speaker is securely connected e Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you might have a failing speaker Have the speaker serviced If you need technical assistance see Chapter 12 Getting information help and service on page 101 No audio in DOS applications or games Symptom No audio in DOS applications or games Actions e Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation Refer to the documentation that comes with the application or game for instructions on setting sound card settings e fthese actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 CD problems Select your symptom from the following list e An audio disc or AutoPlay enabled disc does not automatically play when i
49. ach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key 60 ThinkStation User Guide 3 In the Please select boot device window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you to reinstall selected factory installed applications and device drivers Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications To reinstall the selected applications preinstalled on your Lenovo computer do the following 1 Turn on the computer 2 Go to the C SWTOOLS directory 3 Open the apps folder Within the apps folder there are several subfolders named for various applications installed in your computer 4 Open the appropriate application subfolder 5 In the application subfolder look for a SETUP EXE file or other appropriate EXE files for setup Double click the file and follow the instructions on the screen to complete the installation Reinstalli
50. an an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position o Reconnect the mouse cable to the computer 6 Turn your computer back on Display screen Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically See Cleaning a flat panel monitor surface on page 81 or Cleaning a glass screen surface on page 82 Cleaning a flat panel monitor surface If you have a flat panel computer display that has a flexible film surface do the following to clean the special surface Wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then moisten a cloth with LCD cleaner and wipe the screen surface Chapter 10 Preventing problems 81 Many computer supply stores carry the special cleaning fluids for displays Use cleaning fluids developed for LCD displays only First apply the fluid to a lint free soft cloth then clean the LCD display Some computer supply st
51. and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com lenovo environment Recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling im in Ace I lt B LC AHA amp 1 IdoE 4 0 BIX US TA DIVIIDUT PROBBRD AREA EAAACEY RE SHNSWAlL SJ AIFARHEKOMEI KY PEXBEXEUUC LC ABD UM KATROR EH 2 fa ERE S i IE NUS ET FOWRMHVET Ek t CI ARAMA AAI iE eB AAINIAVORRSLOBANA BARES TS IPCI JL HEZ SHR L TWEET gf http www lenovo com recycling japan CH T2 amp U Et MATEY Re CRAAALCBOKNYAYOA A Fl k ly SIRIEA 2003 F10A1AKYARZ KLELE BMI http www lenovo com recycling japan CZAR 72 amp Uv Im i e dc PASE an LIS DLT REBOOT Y bRRSICISMEOBSE GE WASNT ES EAKL Lie ARB ELICE 2 O EUUY 8 4 2 VI2 22 UC T THELTCK ESL Collecting and recycling a disu
52. ardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not use the correct driver or the driver is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen e he switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections e You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software The adapter stops working for no apparent reason Symptom The adapter stops working for no apparent reason Action The network driver files may be corrupt or missing Update the driver by referring to the Solution description for the procedure to make sure that the correct device driver is installed The Wake on LAN feature is not working Symptom The Wake on LAN WOL feature is not working Chapter 11 Troubleshooting and diagnostics 93 Actions e Make sure that WOL is enabled in the BIOS Setup Utility program e f it is check with your LAN administrator
53. ation User Guide Locating parts on the system board Figure 4 System board part locations on page 11 shows the locations of the parts on the system board Figure 4 System board part locations PS 2 adapter connector El Microprocessor fan connector Ell Microprocessor 12 V power connector El Microprocessor Ell Memory fan connector EJ Hard disk drive fan connector Memory slot 3 DIMM3 EJ Memory slot 7 DIMM7 KJ Memory slot 4 DIMM4 ET Memory slot 8 DIMMS Hard disk drive enablement module optional 24 pin power connector Front fan connector Internal USB connector EIN Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper EX Front USB connector 2 for connecting the card reader REY eSATA connector for connecting eSATA adapter EI Auxiliary LED connector EH Front panel connector for connecting LED indicators and power switch ET Thermal sensor connector Front audio connector EJ Internal speaker connector EI PC Express x4 card slot ET PCI card slot PCI Express x16 graphics card slot EFJ PCI Express x4 card slot x16 mechanical EE PCI Express x16 graphics card slot ET Rear fan connector Chapter 1 Product overview 11 SATA connectors 1 and 2 SATA 3 0 connectors E 4 pin power connector SATA connectors 3 and 4 SATA 2 0 connectors KJ Battery SATA SAS connectors for the hard disk drive EEJ Hard di
54. azardous substances For proper collection and treatment go to http www lenovo com lenovo environment Appendix D WEEE and recycling information 115 116 ThinkStation User Guide Index A a rescue medium creating and using 60 Administrator password 66 antivirus software 6 audio line in connector 8 audio line out connector 8 audio subsystem 1 B backup and recovery operations 58 basic troubleshooting 83 battery replacing 47 boot block recovery 78 C cable lock security 26 card reader replacing 45 changing password 66 startup device sequence 68 cleaning an optical mouse 81 CMOS clearing 67 components internal 10 computer cover removing 30 computer cover reinstalling 55 connector 8 connectors rear 8 connectors controls indicators front 7 considerations passwords 66 creating and using a rescue medium 60 creating and using recovery media 57 CRU completing the installation 55 customer support center 102 D deleting a password 66 Description 8 device drivers 55 devices handling static sensitive 29 diagnostics programs using 102 diagnostics troubleshooting 83 documentation using 102 drivers device 55 drives bays 12 Copyright Lenovo 2012 specifications 12 DVI monitor connector 8 E environment operating 4 Ethernet 2 Ethernet connector 9 exiting Setup Utility 69 expansion 3 external options installing 29 F failure recovering from POST BIOS 78 feat
55. ble the cover presence switch connector on the system board to the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 65 2 Set the Administrator Password See Setting changing and deleting a password on page 66 3 From the Security submenu select Chassis Intrusion Detection gt Enabled The cover presence switch connector on the system board is enabled When the cover presence switch detects that your computer cover is not properly installed or closed when you turn on the computer an error message will be displayed To bypass the error message and log in to the operating system do the following 1 Properly install or close your computer cover See Completing the parts replacement on page 55 2 Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program The error message will not be displayed again e Ability to enable and disable devices and USB connectors For more information see Enabling or disabling a device on page 67 e Startup sequence control For more information see Selecting or changing the startup device sequence on page 68 e Startup without keyboard or mouse Your computer is able to log in to the operating system without keyboard or mouse connected e Trusted Platform Module TPM Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your com
56. board mouse or pointing devico problems a os Monitor problems Ethernet problems Option problems Performance and lockup rss Printer problems Serial port problems Software problems USB problems Lenovo Solution Center Chapter 12 Getting information help and service Information resources Lenovo ThinkVantage Tools Lenovo Welcome Help and Support Safety and Warranty Lenovo Web site http www Sarah Lenovo Support Web site Help and service Using the documentation arid daai programs 77 77 78 78 79 79 79 79 80 80 80 81 82 82 83 83 84 84 85 86 87 89 89 90 91 93 94 95 96 97 97 98 99 101 101 101 101 101 101 101 102 102 102 Calling for service Using other services Purchasing additional services System memory speed Appendix B Notices Trademarks Appendix C information Export classification notice Electronic emissions notices Copyright Lenovo 2012 102 103 103 105 107 108 109 109 109 Federal Communications Commission Declaration of Conformity 109 Appendix D WEEE and recycling information 2 2 113 Important information for the chee Directive 2002 90 B z a7 3 2 ue Se Be dm ee we oe TS Recycling information 118 Recycling information for Brazil 114 Battery recycling information for Taiwan 114 Battery recycling
57. computer 2 If you have removed the front bezel reinstall it oO Make sure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover Align the cover with the chassis and then close the cover to engage the cover latch Use the key to lock the keylock on the computer cover See Locking the computer cover on page 24 If there is a padlock available lock the computer cover See Installing a padlock on page 25 Mo o Sf If there is an integrated cable lock available lock the computer See Attaching an integrated cable lock on page 26 8 Reconnect the external cables and power cords to the computer See Locating connectors on the rear of your computer on page 8 9 To update your configuration refer to Chapter 7 Using the Setup Utility program on page 65 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Chapter 5 Installing or replacing hardware 55 56 ThinkStation User Guide Chapter 6
58. crosoft Windows Update site do the following 1 Go to http windowsupdate microsoft com 2 Follow the instructions on the screen Copyright Lenovo 2012 79 Using System Update The System Update program helps you keep the software on your computer up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended and optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on most Lenovo computers and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also ca
59. d or transported in temperatures less than 10 C 50 F allow the cold computer to rise slowly to an optimal operating temperature of 10 C 35 C 50 F 95 F before use This process could take two hours in extreme conditions Failure to allow your computer to rise to an optimal operating temperature before use could result in irreparable damage to your computer If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Modem safety information CAUTION To reduce the risk of fire use only No 26 AWG or larger for example No 24 AWG telecommunication line cord listed by Underwriters Laboratories UL or certified by the Canadian Standards Association CSA To reduce the risk of fire electrical shock or injury when using telephone equipment always follow basic safety precautions such as e Never install telephone wiring during a lightning
60. disk drive To set the hot space hard disk drive do the following 1 Enter the LSI MegaRAID BIOS configuration utility See Entering the LSI MegaRAID BIOS configuration utility on page 74 2 Select the hard disk drive you want to set as the hot spare hard disk drive The Drive window is displayed 3 Select Make Global HSP or Make Dedicated HSP and then click Go 4 The main screen of the LSI MegaRAID BIOS configuration utility is displayed and the hard disk drive you selected is listed as a hot spare hard disk drive in the right pane 76 ThinkStation User Guide Chapter 9 Updating system programs This chapter provides information about updating the POST and BIOS and how to recover from a POST and BIOS update failure Using system programs System programs are the basic layer of software built into your computer System programs include the POST the BIOS and the Setup Utility program The POST is a set of tests and procedures that are performed each time you turn on your computer The BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can execute You can use the Setup Utility program to view or change the configuration settings of your computer See Chapter 7 Using the Setup Utility program on page 65 for detailed information Your computer system board has a module called electrically erasable programmable read only memory EEPROM also r
61. ditional memory For information about purchasing memory see Chapter 12 Getting information help and service on page 101 For step by step instructions on installing memory see Installing or replacing a memory module on page 34 If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 Printer problems Symptom The printer does not work Actions Verify that 1 The printer is turned on and is online 2 Paper is loaded correctly 96 ThinkStation User Guide 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device drivers and other software that came with the printer are correctly installed 2 You have assigned the printer port correctly in your operating system application program or BIOS settings For more information about BIOS settings see Chapter 7 Using the Setup Utility program on page 65 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Chapter 12 Getting information help and service on page 101 Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial
62. e Intel RSTe configuration utility on page 72 Press the up and down arrow keys to select Delete RAID Volume Press Enter to enter the DELETE VOLUME MENU window Press the up and down arrow keys to select the RAID volume that is not needed Press Del to delete it from the RAID Volumes list When prompted press Y to confirm the deletion of the selected RAID volume Resetting hard disk drives to non RAID This section provides instructions on how to reset hard disk drives to non RAID To reset hard disk drives to non RAID do the following 1 2 3 Enter the Intel RSTe configuration utility See Entering the Intel RSTe configuration utility on page 72 Press the up and down arrow keys to select Reset Disks to Non RAID Press Enter to enter the HESET RAID DATA window Use the arrow keys and the space key to mark individual hard disk drive to be reset and then press Enter to complete the selection When prompted press Y to confirm the reset action If the hard disk drive you reset is part of a RAID volume the computer might detect that the RAID volume is degraded In this case you are prompted to select a hard disk drive to initiate a rebuild process Select an available hard disk drive and then press Enter to initiate the rebuild process Note Press Esc to cancel a rebuild process and leave the RAID volume in the degraded status In the Main Menu window under DISK VOLUME INFORMATION you will see that the status of
63. e and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Chapter 11 Troubleshooting and diagnostics 99 100 ThinkStation User Guide Chapter 12 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources You can use the information in this section to access useful resources relating to your computing needs Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Help and Support The Windows Help and Support information system guides you to various help and support information from Lenovo and Microsoft such as updating drivers accessing ThinkVantage Technologies and accessing user manuals To access the Windows Help and Support information system click Start gt Help and Support Safety and Warranty The ThinkStation Safety and Warranty Guide that is provided with your computer co
64. e of the screen Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 69 Enabling ErP compliance mode and Deep Sx You can enable the ErP compliance mode and Deep Sx through the Devices menu in the Setup Utility program to reduce the consumption of electricity when your computer is in standby or off mode To enable ErP compliance mode and Deep Sx in the Setup Utility program do the following iP From the Setup Utility program main menu select Devices gt South Bridge oR ON Start the Setup Utility program See Starting the Setup Utility program on page 65 Select Deep Sx and press Enter Select Enabled in S4 and S5 and press Enter Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Note When ErP compliance mode and Deep Sx are enabled you can wake up your computer by doing one of the following Pressing the power switch e Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time To enable the wake up on alarm feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power gt Automatic Power On and press Enter 3 Select Wake Up on Alarm and press Enter Then follow the instructions on the screen 4 Press F10 to save changes and exit the Setup Utility program Press Ent
65. e operating system vendor 4 ThinkStation User Guide Software overview The computer comes with a preinstalled operating system and several software programs provided by Lenovo Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program To access a program double click the corresponding icon Table 1 Program icon names in Lenovo ThinkVantage Tools Create Recovery Media Factory Recovery Disks Lenovo Solution Center System Health and Diagnostics SimpleTap SimpleTap ThinkVantage Rescue and Recovery Enhanced Backup and Restore Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Product Recovery The Product Recovery program enab
66. e the logo screen press Enter and then press F11 to enter the Hescue and Recovery workspace 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Chapter 6 Recovery information 59 Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 62 4 Do one of the following e To rescue files from your hard disk drive click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Full Restore and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Note After restoring your hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 62 Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium This section provides instruc
67. ed metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the new part from the static protective packaging and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v Notes 1 Use only computer parts provided by Lenovo 2 When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your computer on page and Locating connectors on the rear of
68. eferred to as flash memory You can easily update the POST the BIOS and the Setup Utility program by starting your computer with a system program update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support To update flash the BIOS from a disc do the following 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu window opens release the F12 key 3 From the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 4 When prompted to change the serial number it is suggested t
69. eplacement on page 55 Installing or replacing a memory module c 4 M O Q E oO C O E O c iv Y oO O c D O Cc O E O iv o pum o pum O uo oO Q 99 Q D pus gt C Q E jo i O oO 2 Q c O O 2 O gt c oO Q O O c O O c O ed c o b lt gt oO O 14 Q c O c O 4 v E _ O q E gt 4 c q 0 This section provides instructions on how to install or replace a memory module Your computer has eight slots for installing or replacing DDR3 ECC UDIMMs or DDR3 ECC RDIMMs When installing or replacing a memory module use the following guidelines e Use either DDR3 ECC UDIMMs or DDR3 ECC RDIMMs for your computer Do not install both the UDIMMs and RDIMMs into the same computer e Use 2 GB 4 GB or 8 GB UDIMMs in any combination up to a maximum of 64 GB 34 ThinkStation User Guide e Use 2 GB 4 GB 8 GB 16 GB or 32 GB DDR3 RDIMMs in any combination up to a maximum of 256 GB e Always install DIMMs in the numerical order indicated in Locating parts on the system board on page 11 To install or replace a memory module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets Remove the computer cover See Removing the computer cover on page 30 Lay the computer on its side for easier access to the system board Locate t
70. er cord from the electrical outlet then remove any dust from vents and perforations in the bezel If you notice external dust accumulation then examine and remove dust from the inside of the computer including heat sink inlet fins power supply vents and fans Always turn off and unplug the computer before opening the cover If possible avoid operating your computer within two feet of high traffic areas If you must operate your computer in or near a high traffic area inspect and if necessary clean your computer more frequently O Copyright Lenovo 2012 vii For your safety and to maintain optimum computer performance always follow these basic precautions with your desktop computer e Keep the cover closed whenever the computer is plugged in e Regularly inspect the outside of the computer for dust accumulation e Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas e Do not restrict or block any ventilation openings e Do not store or operate your computer inside furniture as this might increase the risk of overheating e Airflow temperatures into the computer should not exceed 35 C 95 F e Do not install air filtration devices They may interfere with proper cooling Operating environment The optimal environment in which to use your computer is 10 C 35 C 50 F 95 F with humidity ranging between 35 and 80 If your computer is store
71. er is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that e he monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is turned on and the brightness and contrast controls are set correctly The computer voltage matches the voltage available at the electrical outlet for your country or region If your computer has two monitor connectors be sure to use the connector on the graphics card The keyboard does not work Verify that e The computer is turned on e The keyboard is securely connected to a USB connector on the computer e No keys are stuck The mouse does not work Verify that e The computer is turned on e The mouse is securely connected to a USB connector on the computer e The mouse is clean Refer to Optical mouse on page 81 for further information Copyright Lenovo 2012 83 Aem The operating system does not Verify that tart e he startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk drive For more information see Selecting a startup device on page 67 The computer beeps multiple Verify that no keys are stuck times before the operat
72. er when prompted to confirm the exit e Enabling the after power loss feature 68 ThinkStation User Guide The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity To enable the after power loss feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power After Power Loss and press Enter 3 Select Power On and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following e f you want to save the new settings press F10 to save changes and exit the Setup Utility program e f you do not want to save the settings select Exit gt Discard Changes and Exit and then press Enter When the Reset Without Saving window shows select Yes and then press Enter to exit the Setup Utility program e f you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit the Setup Utility program Chapter 7 Using the Setup Utility program 69 70 ThinkStation User Guide Chapter 8 Configuring RAID This chapter provides instructions on how to install hard disk drives and configure Red
73. es ensure that the SAS hard disk drive enablement module one to three hard disk drives or the LSI MegaRAID SAS adapter is installed If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 No Operating System Found message or the system not starting from the correct hard disk drive Symptom No Operating System Found message or the system not starting from the correct hard disk drive Actions e Ensure that all hard disk drive signal cables and power cables are connected correctly See Installing or replacing a hard disk drive on page 40 e Ensure that the hard disk drive your computer starts from is listed as the startup device in the Setup Utility program See Selecting a startup device on page 67 e f you are using RAID ensure that you have configured the drives correctly See Chapter 8 Configuring RAID on page 71 Note In rare cases the hard disk drive with the operating system might get corrupted or damaged In such cases you might need to replace the hard disk drive See Installing or replacing a hard disk drive on page 40 Additionally you might need to recover the data on the hard disk drive or restore the hard disk drive to the factory default state See Using the Rescue and Recovery workspace on page 59 for more information If these actions do not correct the prob
74. etwork drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Hecovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default state The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default state If you have multiple partitions on your hard disk drive you have the option to restore the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the hard disk drive to the factory default state even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure the computer is turned off 2 Turn on your computer When you se
75. fore removing the computer cover To replace the heat sink and fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 Lay the computer on its side for easier access to the system board Locate the heat sink and fan assembly See Locating parts on the system board on page 11 Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board See Locating parts on the system board on page 11 O A Ww Chapter 5 Installing or replacing hardware 51 6 10 52 Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board a Partially remove screw EM then fully remove screw EM and then fully remove screw EM b Partially remove screw EM then fully remove screw Ia and then fully remove screw El Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly d Saas soe
76. g connectors controls and indicators on the front of your computer on page 7 and Locating connectors on the rear of your computer on page 8 Expansion One card reader bay Three hard disk drive bays Two optical drive bays One PCI card slot Two PCI Express x4 card slots one slot is x16 mechanical Two PCI Express x16 graphics card slots Power supply Your computer comes with a 610 watt automatic voltage sensing power supply Security features Computrace Agent software embedded in firmware Cover presence switch also called intrusion switch available in some models Ability to enable or disable a device Ability to enable and disable USB 2 0 connectors individually Power on password POP administrator password and hard disk drive password to deter unauthorized use of your computer Startup sequence control Startup without keyboard or mouse Support for an integrated cable lock Kensington lock Support for a padlock Support for a keylock Trusted Platform Module TPM For more information see Chapter 4 Security on page 23 Preinstalled software programs Your computer is preinstalled with software programs to help you work more easily and securely For more information see Software overview on page 5 Chapter 1 Product overview 3 Preinstalled operating system Your computer is preinstalled with the Microsoft Windows 7 operating system Operating system s certified or tested for compatibi
77. g off lights or using lower wattage bulbs If you install the monitor near a window use curtains or blinds to block the sunlight You can adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause overheating which might result in a malfunction or damage Place the computer and monitor so that nothing blocks the air vents usually 51 mm 2 inches of air space is sufficient Also make sure the vented air is not blowing on people Electrical outlets and cable lengths The location of electrical outlets the length of power cords and cables that connect to the monitor printer and other devices might determine the final placement of your computer When arranging your workspace e Avoid the use of extension cords When possible plug the computer power c
78. gt Control Panel gt Appearance and Personalization 2 In the Taskbar and Start Menu topic click Customize icons on the taskbar 3 Click Turn system icons on or off and change the volume behaviors from Off to On 4 Click OK to save the new settings Setting the volume from Control Panel You can set the computer volume from Control Panel To set the computer volume from Control Panel do the following 1 From the Windows desktop click Start gt Control Panel gt Hardware and Sound 2 In the Sound topic click Adjust system volume 3 Move the sliders up or down to raise or lower the volume of your computer Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed DVD drives use industry standard 12 cm 4 75 inch CD media or DVD media If your computer comes with a DVD drive the drive can read DVD ROM discs DVD R discs DVD RAM discs DVD RW discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs If you have a recordable DVD drive it can also record on DVD R discs DVD RW discs type II DVD RAM discs CD RW standard and high speed discs and CD R discs Follow these guidelines when using the DVD drive e Do not place the computer in a location where the drive is exposed to the following High temperature High humidity Excessive dust Excessive vibration or sudden shock An inclined surface Direct sunlight e Do not insert any object
79. hat you do not make this change by pressing N However if you do want to change the serial number press Y then type in the serial number and press Enter 5 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y then type in the machine type and model and press Enter 6 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive Copyright Lenovo 2012 77 Updating flashing the BIOS from your operating system Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenced in the following procedure To update flash the BIOS from your operating system do the following 1 Go to http www lenovo com support 2 Do the following to locate the downloadable files for your machine type a In the Enter a product number field type your machine type and click Go b Click Downloads and drivers c Select BIOS from the Refine results drop down list box to easily locate all the BIOS related links d Click the BIOS update link 3 Click the TXT file that contains the instructions for updating flashing the BIOS from your operating system 4 Print these instructions This is very important because these instructions will not be displayed on
80. he above steps if you want to create more than one hard disk drive group Click Next The Span Definition window is displayed Select the hard disk drive group that you want to add to a span and then click Add to SPAN Repeat this step until you have selected all the hard disk drive groups you want Click Next The Virtual Drive Definition window is displayed Change the virtual hard disk drive options from the default settings listed on the screen to the settings you want Click Accept and then follow the instructions on the screen to customize your settings 7 Click Next and the Preview window is displayed 8 Check your settings and then click Accept 9 Click Yes to save the configuration Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to delete RAID volumes using the LSI MegaRAID BIOS configuration utility To delete RAID volumes using the LSI MegaRAID BIOS configuration utility do the following 1 2 3 Enter the LSI MegaRAID BIOS configuration utility See Entering the LSI MegaRAID BIOS configuration utility on page 74 Select the virtual hard disk drives you want to delete and then the Virtual Drive window is displayed Click Delete and then click Go Chapter 8 Configuring RAID 75 4 Click Yes to save your changes Setting the hot spare hard disk drive This section provides instructions on how to set the hot spare hard
81. he memory slots See Locating parts on the system board on page 11 Remove any parts that might prevent your access to the memory slots If your computer model comes with memory coolers you need to remove the memory coolers to access the memory slots To remove a memory cooler disconnect the memory fan cable from the system board Pull the tab on the memory cooler outward pivot the memory cooler and then disengage the rear of the memory cooler O O A Cc nO Figure 15 Removing the memory cooler 7 Depending on whether you are installing or replacing a memory module do one of the following e f you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 16 Removing a memory module Chapter 5 Installing or replacing hardware 35 e f you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 17 Opening the retaining clips 8 Position the new memory module over the memory slot Make sure that the notch Kg on the memory module aligns correctly with the slot key Ell on the system board Push the memory module straight down into the slot until the retaining clips close Figure 18 Installing a memory module 36 ThinkStation User Guide 9 To install the memory cooler secure the rear of the memory cooler with
82. he wheel mouse Adjusting audio EET About your computer audio Setting the volume from the desktop Setting the volume from Control Panel Using CDs and DVDs Handling and storing CD and DVD Jedi Playing a CD or DVD Recording a CD or DVD Chapter 3 You and your computer Copyright Lenovo 2012 lt Noon4nark 10 11 12 13 15 15 15 19 16 16 16 16 17 17 17 17 18 18 19 Accessibility and comfort Arranging your workspace Comfort Glare and lighting Air circulation l Electrical outlets and Cable engi Register your computer with Lenovo Moving your el a to another country or region Voltage n Replacement power cords Chapter 4 Security Security features rd Locking the computer cover Installing a padlock Attaching an integrated cable e Using passwords BIOS passwords Windows passwords Using and understanding firewalls Protecting data against viruses Chapter 5 Installing or replacing hardware Handling static sensitive devices Installing or replacing hardware Installing external options Removing the computer cover Removing and reinstalling the front T Installing or replacing a PCI card Installing or replacing a memory module Installing or replacing the optical drive Installing or replacing a hard disk drive Installing or replacing a hard disk drive enablement module Replacing the card reader Replacing the battery Replaci
83. ick Start Computer Right click your C drive entry and then click Properties Click Disk Cleanup Click Clean up system files Click the More Options tab In the Programs and Features area click the Clean up button N OO fF ON A list of installed applications is displayed Select the application you want to remove Click Uninstall Change e Clean out your Inbox Sent Items and Deleted Items folders from your e mail application The folder names and procedures vary depending on your e mail application If you need assistance see the help system for your e mail application Excessive number of fragmented files Symptom Excessive number of fragmented files Action Run the Windows Disk Defragmenter program Note Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive the disk defragmentation process might take up to several hours to complete On the Windows 7 operating system do the following 1 Close any programs that are currently running and close any open windows Click Start gt Computer Right click your C drive entry and then click Properties Click the Tools tab Click Defragment Now then click Continue Od duro bs 2 d Click Defragment Now again to start a disk defragmentation process Insufficient memory Symptom Insufficient memory In general the more memory that is installed the better the Windows operating system runs Action Install ad
84. ided with your computer and all option files such as device drivers if required are installed correctly e You have not loosened other installed options or cables e f the option is an adapter you have provided enough hardware resources for the adapter to function correctly See the documentation supplied with the adapter as well as the documentation for any other installed adapters to determine the resources required for each adapter If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 94 ThinkStation User Guide An option that previously worked does not work now Symptom An option that previously worked does not work now Actions e Verify that all option hardware and cable connections are secure e f the option comes with its own test instructions use those instructions to test the option e If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly All external SCSI options are turned on External SCSI options must be turned on before the computer is turned on For more information see your SCSI documentation e Verify that the option and any required device drivers are installed correctly If these actions do not correct the prob
85. indow opens Verify that the Mute settings are not checked and none of the volume settings is set too low e Some models have a front audio panel you can use to adjust volume If you have a front audio panel verify that the volume is not set too low e Verify that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When external speaker or headphone cables are attached to the audio connector the internal speaker if present is disabled In most cases if an audio adapter is installed in one of the expansion slots the audio function built into the system board is disabled use the audio jacks on the adapter e Make sure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation Chapter 11 Troubleshooting and diagnostics 85 e Verify that the audio device drivers are correctly installed See Microsoft Windows help system for more information If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into
86. ing system starts Troubleshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer 1 Verify that the cables for all attached devices are connected correctly and securely 2 Verify that all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Verify that all attached devices are enabled in the BIOS settings of your computer For more information about accessing and changing the BIOS settings refer to your Chapter 7 Using the Setup Utility program on page 65 4 Go to the Troubleshooting on page 84 and follow the instructions for the type of problem you are experiencing If the Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem Before restoring a previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse affects To restore a captured configuration click Start gt Control Panel gt System and Security gt System gt System Protection System Restore If this does not correct the problem continue with the next step 6 Run the diagnostic programs See Lenovo Solution Center on page 99 for more information e f the diagnostic programs detect a ha
87. ings See Enabling or disabling a device on page 67 If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 The pointer on the screen does not move smoothly with the mouse oymptom The pointer on the screen does not move smoothly with the mouse 90 ThinkStation User Guide Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse See Optical mouse on page 81 for instructions The wireless keyboard does not work oymptom The wireless keyboard does not work Action If the Transceiver Communications LED is on and the wireless Keyboard does not work restart your computer If restarting your computer does not solve the problem verify that the following conditions are met e he batteries are properly installed e he batteries still retain their current e The wireless Keyboard is located less than ten meters away from the transceiver e The transceiver is fully installed Action If the Transceiver Communications LED is not on reconnect the transceiver and the keyboard Monitor problems Note Many monitors have status indicator lights and built in controls for adjusting brightness contrast width height and other picture adjustments However the controls vary from monitor type to monitor type
88. io controller built into the system board Some models also have a high performance audio adapter installed in one of the PCI card slots About your computer audio If a factory installed high performance audio adapter is installed in your computer the system board audio connectors on the rear of the computer are typically disabled use the connectors provided on the audio adapter Each audio solution provides at least three audio connectors audio line in connector audio line out connector and Microphone connector The audio adapter provides you with the ability to record and play back sound and music as well as to enjoy sound with multimedia applications and work with speech recognition software Optionally you can connect a set of powered stereo speakers to the audio line out connector to enjoy better sound with multimedia applications 16 ThinkStation User Guide Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar which is located at the bottom right corner of the Windows desktop Click the volume icon and move the slider up or down to control the volume or click the Mute icon to turn the audio off If the volume icon is not in the taskbar see Adding the volume icon to the taskbar on page 17 Adding the volume icon to the taskbar To add the volume icon to the taskbar on the Windows 7 operating system do the following 1 From the Windows desktop click Start
89. ion ThinkVantage Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies Intel and Intel Xeon are trademarks of Intel Corporation in the United States other countries or both Linux is a trademark of Linus Torvalds in the United States other countries or both Other company product or service names may be trademarks or service marks of others 108 ThinkStation User Guide Appendix C Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emissions notices The following information refers to Lenovo personal computer machine types 0567 0568 0569 and 0606 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If
90. is signifies that the computer is suitable for worldwide operation and the computer will automatically adjust to the voltage at the electrical outlet regardless of the country or region where the computer is being connected Replacement power cords lf you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using you will have to purchase either electrical plug adapters or new power cords You can order power cords directly from Lenovo Chapter 3 You and your computer 21 For power cord information and part numbers go to http www lenovo com powercordnotice 22 ThinkStation User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use Security features The following security features are available on your computer e Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution The software detects if changes have been made on the computer such as hardware software or the computer call in location Note You might have to purchase a subscription to activate the Computrace Agent software e Cover presence switch also called intrusion switch Optional The cover presence switch prevents your computer from logging in to the operating system when the computer cover is not properly installed or closed To ena
91. ive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Action Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive Refer to your Selecting or changing the startup device sequence on page 68 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and cannot be changed If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 DVD problems Select your symptom from the following list e Black screen instead of DVD video on page 87 e DVD movie will not play on page 88 e No audio or intermittent audio while playing DVD movie on page 88 e Playback is very slow or choppy on page 88 e Invalid disc or no disc found message on page 88 Black screen instead of DVD video oymptom Black screen instead of DVD video Actions e Restart the DVD player program e Close any open files turn off the computer and then restart the computer e Try a lower screen resolution or color depth Cha
92. keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verandert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertraglichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertraglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertraglichkeit von Geraten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Gerate der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformitatserklarung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerat erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement B2 2I2 OH8 S Sese XI 0 NIE 2S BB AUHEN zz 2HSOIA ASoteE AS Sog o SPE NAAA AES 4 USU
93. l cable and the power cable from the rear of the optical drive press the blue release button and then slide the optical drive out of the front of the computer E D s4 N A l PA oe N TT l Eg 7 9893 0 8098808008999 9995 N 90080988999999 999 BO alae a A 009 4440980009899 0095 AA 22222222222 CO 22222222222 2222222222 22222222222 22222222222 222222222222 22222222222 22222222222 22222222222 8080909999999990 890080988989990 95 MA p Ld 555500000 a Figure 20 Removing the optical drive 5 Install the optical drive retainer on the side of the new optical drive EO O0 lo ol l Figure 21 Installing the optical drive retainer 38 ThinkStation User Guide 6 Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position HH HHARHRMHHHHSHH LESSEE we a a RINRIN SNNN RRR w a wW h N RRR ISIS III III IIIA SSS SSS SSSSSSSSNSSSSSSSSSS SSS RRVVVHVOVVOVOSVO LAG 14 BSS IONANN Figure 22 Installing the optical drive 7 Connect the signal cable and the power cable to the new optical drive Figure 23 Connec
94. leasing the three plastic tabs on the left side and pivoting the front bezel outward eee uuu SU SSS SS SSSSSSSSSSSSSSSSSSSSSSSSS BZ 2 REESE RSE EEE SE Figure 11 Removing the front bezel 4 To reinstall the front bezel align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis then pivot the front bezel inwards until it snaps into position on the left side What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 55 Installing or replacing a PCI card 4 c iv X O Q E jo C O E O Cc i 4 9 pes oO O Cc 2 O Cc iV O O iV o bus c pas O q ab Q 14 Q O pas gt c Q E jo O jo 4 2 Q E O O J O Pa c oO Q O O c O O c i jud c o b lt gt oO O 99 Q c O G O V E _ O q amp gt 4 c q C 0 31 Installing or replacing hardware Chapter 5 This section provides instructions on how to install or replace a PCI card Your computer has one standard PCI card slot two PCI Express x4 card slots and two PCI Express x16 graphics card slots To in
95. lem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 Intermittent problems Symptom A problem occurs only occasionally and is difficult to repeat Actions e Verify that all cables and cords are securely connected to the computer and attached devices e Verify that when the computer is on the fan grill is not blocked there is air flow around the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat e f SCSI devices are installed verify that the last external device in each SCSI chain is terminated correctly See your SCSI documentation Chapter 11 Troubleshooting and diagnostics 89 If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 Keyboard mouse or pointing device problems Select your symptom from the following list e All or some keys on the keyboard do not work on page 90 e The mouse or pointing device does not work on page 90 e The pointer on the screen does not move smoothly with the mouse on page 90 e The wireless keyboard does not work on page 91 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions e Verify that the keyboard cable is securely connected to
96. lem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 Performance and lockup problems Poor performance and lockup problems can be a result of any of the following e Insufficient free hard disk drive space on page 95 e Excessive number of fragmented files on page 96 e Insufficient memory on page 96 Make a selection from the above list to find out more about the corrective actions you can take Insufficient free hard disk drive space oymptom Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full To check the amount of free space on the Windows operating system do the following 1 Click Start gt Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed Actions to free up disk space Click Start gt Computer Right click your C drive entry and then click Properties Click Disk Cleanup A list of unnecessary file categories is displayed Select each file category you want to delete and then click OK KR OO N Click Start Control Panel Click Programs Click Turn Windows features on or off KR OO N A list of optional Windows components is displayed Follow the instructions on the screen Chapter 11 Troubleshooting and diagnostics 95 Cl
97. les you to restore the contents of the hard disk drive to the factory default settings SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers adjusting the volume locking the computer operating system launching a program opening a Web page opening a file and so on You also can use the SimpleTap program to access the Lenovo App Shop from which you can download various applications and computer software To start the SimpleTap program in a quick way do any of the following e Click the red SimpleTap launch point on the desktop The red launch point is available on the desktop after you have launched the SimpleTap program for the first time e Press the blue ThinkVantage button if your keyboard has one Note The SimpleTap program is only available on certain models preinstalled with the Windows 7 operating system If your Windows 7 model is not preinstalled with the SimpleTap program you can download it from http www lenovo com support Chapter 1 Product overview 5 ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Note If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program i
98. lity varies by model type e Red Hat Enterprise Linux e Microsoft Windows XP Professional SP 3 Specifications This section lists the physical specifications for your computer Dimensions Width 175 mm 6 89 inches Height 478 mm 18 82 inches floor to top of handle Depth 460 mm 18 11 inches Weight Maximum configuration as shipped 16 33 kg 36 Ib Environment e Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 60 C 40 F to 140 F in original shipping package Storage 10 C to 60 C 14 F to 140 F without package Note The allowable upper temperature limit decreases by 1 C 1 8 F for every 300 m 1000 ft above sea level e Humidity Operating 10 to 80 non condensing Storage 10 to 90 non condensing e Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Electrical input e Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz 1 The operating system s listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual This list is subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of th
99. m and any minor issues you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place e Create Product Recovery discs See Creating and using recovery media on page 57 for more information about using Product Recovery discs to restore the hard disk drive to the factory default settings e Create rescue media See Creating and using a rescue medium on page 60 for more information about using a Rescue medium such as a CD or DVD to recover from failures that prevent you from gaining access to the Windows environment or the Rescue and Recovery workspace on your hard disk drive Moving your computer Take the following precautions before moving your computer 1 Back up all files and data from the hard disk drive There are a variety of backup programs available commercially Your operating system also might have a backup program that you can use Lenovo provides the Rescue and Recovery program to help you back up and restore data See Performing backup and recovery operations on page 58 for more information 2 Remove all media diskettes compact discs tapes and so on from the drives 3 Turn off the computer and all attached devices Your hard disk drive automatically parks the read write head in a nondata area This prevents damage to the hard disk drive 4 Unplug the power cords from electrical ou
100. m select Save Changes and Exit at the bottom of the screen The error message will not be displayed again e Press F2 to bypass the error message and log in to the operating system Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on page 65 Then follow the instructions on the screen You can use either the keyboard or the mouse to navigate through BIOS menu choices The keys used to perform various tasks are displayed at the bottom of each screen Using passwords By using the Setup Utility program you can set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power On Password e Administrator Password e Hard Disk Password You do not have to set any passwords to use your computer However using passwords improves computing security If you decide to set any passwords read the following sections Copyright Lenovo 2012 65 Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines e Have at least eight characters in length e Contain at least one alphabetic character and one numeric character e
101. m for that software for a description of the messages and solutions to the problem Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web If the software program used to work correctly but does not work correctly now click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore If you are unable to resolve the problem through other methods uninstall the software program and reinstall it If these actions do not correct the problem you might need technical assistance Contact your software manufacturer or see Chapter 12 Getting information help and service on page 101 for details USB problems oymptom The USB connectors cannot be accessed Actions Make sure the USB cable is securely connected to the USB connector and to the USB device If the USB device has its own power cord make sure it is attached to a properly grounded electrical outlet If the USB device has its own On Off switch make sure it is in the On position If the USB device has an Online switch make sure it is in the Online position If the USB device is a printer make sure paper is loaded correctly Make sure any device drivers or other software supplied with the USB device is correctly installed Hefer to the documentation for the USB device Reset the device by detaching and reattaching the USB connector If
102. mation about the Setup Utility program see Chapter 7 Using the Setup Utility program on page 65 62 ThinkStation User Guide It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Chapter 6 Recovery information 63 64 ThinkStation User Guide Chapter 7 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 Make sure your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a Power On Password or an Administrator Password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords on page 65 When the POST detects that the hard disk drive has been removed from your computer or the memory module size has decreased an error message will be displayed when you start the computer and you will be prompted to do one of the following e Press F1 to enter the Setup Utility program Note After you enter the Setup Utility progra
103. mpliance to the Electromagnetic Compatibility Directive Copyright Lenovo 2012 109 This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Gerate der Klasse B EU Richtlinie zur Elektromagnetischen Vertraglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertraglichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Gerate wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt
104. n assembly for easier access to the hard disk drive enablement module See Replacing the heat sink and fan assembly on page 51 Chapter 5 Installing or replacing hardware 43 6 If you are replacing the hard disk drive enablement module press the two tabs of the plastic standoff toward each other and then lift the hard disk drive enablement module upward to remove it from the system board 1 I Figure 30 Removing the hard disk drive enablement module 7 To install a new hard disk drive enablement module align the hole in the module with the plastic standoff on the system board and then position the module on the corresponding connector on the system board Press the hard disk drive enablement module downward until it is secured in place
105. n predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you If the System Update program came with your computer you can open it by completing the following procedure 1 Click Start gt Lenovo ThinkVantage Tools 2 Double click Update and Drivers If the System Update program is not currently installed on your computer you can download it from the Lenovo Support Web site at http www lenovo com support Cleaning and maintenance With appropriate care and maintenance your computer will serve you reliably The following topics offer information to help you keep your computer in top working order e Basics on page 80 e Cleaning your computer on page 81 Computer on page 81 Keyboard on page 81 Optical mouse on page 81 Display screen on page 81 e Good maintenance practices on page 82 Basics Here are some basic points about keeping your computer functioning properly e Keep your computer in a clean dry environment Make sure it rests on a flat steady surface e Do not place items on top of the monitor or cover any of the vents in the monitor or computer These vents provide airflow to keep your computer from overheating e Keep food and drinks away from all parts of your computer Food particles and spills might make the keyboard and mouse stick and u
106. ng preinstalled device drivers This section provides instructions on how to reinstall preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following 1 Turn on the computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder there are several subfolders named for various devices installed in your computer such as AUDIO or VIDEO 4 Open the appropriate device subfolder 5 Do one of the following e n the device subfolder look for a SETUP exe file Double click the file and follow the instructions on the screen to complete the installation e n the device subfolder look for a README txt file or a file with the txt extension This file might be named after the operating system such as WIN98 txt The TXT file contains information about how to install the device driver Follow the instructions to complete the installation e f the device subfolder contains a file with the inf extension and you want to install the device driver using the INF file refer to your Windows Help and Support information system for detailed information about how to install the device driver Note If you need updated device drivers see Getting the latest device drivers for yo
107. ng the power supply Replacing the heat sink and fan assembly Replacing the rear fan assembly Replacing the keyboard or mouse Completing the parts replacement Chapter 6 Recovery information Creating and using recovery media Creating recovery media 19 19 19 20 20 20 21 21 21 21 23 23 24 25 26 26 26 27 27 27 29 29 29 29 30 30 31 34 37 40 43 45 47 48 51 53 54 55 57 57 57 Using recovery media Ets Performing backup and recovery operations Performing a backup operation Performing a recovery operation Using the Rescue and Recovery workspace Creating and using a rescue medium Creating a rescue medium Using a rescue medium Reinstalling MN applications Bd device drivers Reinstalling eons programs Reinstalling device drivers Solving recovery problems Chapter 7 Using the program Starting the Setup Utility program Viewing and changing settings Using passwords Password considerations Power On Password Administrator Password Hard Disk Password Setting changing and deleting a D sewartd Erasing lost or forgotten MADE clearing CMOS j uut an 4 Enabling or disabling a device Selecting a startup device us Selecting a temporary startup device Selecting or eb the id device sequence Enabling ErP mede and Deep Sx Exiting the Setup Utility program Chapter 8 Configuring RAID Configuring RAID with Intel RSTe
108. nother country or region you must be certain that you have matched your computer to the voltage available at your electrical outlet CAUTION You must know the voltage of the electrical connection outlet where your computer will be connected If you do not know the voltage contact your local electric company or refer to official Web sites or other literature for travelers to the country or region where you are located If your computer has a voltage selection switch you must set the switch to match the voltage available at your electrical outlet Setting the voltage selection switch incorrectly will cause the computer to malfunction and might cause permanent damage to the computer Do not connect the computer to an electrical outlet until you have verified that the voltage selection switch setting matches the voltage available at the electrical outlets If your computer does not have a voltage selection switch inspect the voltage rating label on the bottom of the computer and note the following e fthe voltage rating label shows a range of either 100 127 V or 200 240 V you must ensure that the voltage provided at the electrical outlet matches the voltage rating on the computer label If it does not match do not attempt to connect the computer to the electrical outlet unless an external device such as a voltage converting transformer is used e f the voltage rating label shows a dual range of 100 127 V and 200 240 V th
109. nstalled and gently pull it out of the slot Notes a The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot 32 ThinkStation User Guide SESS QST SESS SS SS SS SS SS SS SS SS SS SS SS NRRASSSSRSSSSSSSSSSRSSSSSSSSSSSSSSSAL S Bee SESS 7A I If the card is held in place by a retaining latch press the card retaining latch Ell as shown to disengage the latch Grasp the card and gently pull it out of the slot b Removing a PCI card Figure 13 protective package 5 Remove the new PCI card from its static 33 Installing or replacing hardware Chapter 5 6 Install the new card into the appropriate slot on the system board See Locating parts on the system board on page 11 GIR EE Lf aN kA LZ IN NA Figure 14 Installing a PCI card 7 Pivot the adapter card retainer to the closed position to secure the PCI card What to do next go to the appropriate section e To work with another piece of hardware e To complete the installation or replacement go to Completing the parts r
110. nstructions 84 ThinkStation User Guide Select the problem your computer is experiencing from the following list e Audio problems on page 85 e CD problems on page 86 e DVD problems on page 87 e Hard disk drive problems on page 89 e Intermittent problems on page 89 e Keyboard mouse or pointing device problems on page 90 e Monitor problems on page 91 e Ethernet problems on page 93 e Option problems on page 94 e Performance and lockup problems on page 95 e Printer problems on page 96 e Serial port problems on page 97 e Software problems on page 97 e USB problems on page 98 Audio problems Select your symptom from the following list e No audio in Windows on page 85 e An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 86 e Sound comes from one external speaker only on page 86 e No audio in DOS applications or games on page 86 No audio in Windows Symptom No audio in Windows Actions e f you are using powered external speakers that have an On Off control verify that the On Off control is set to the On position and the speaker power cable is connected to a properly grounded functional ac electrical outlet e f your external speakers have a volume control verify that the volume control is not set too low e Double click the speaker icon in the Windows notification area A master volume control w
111. ntains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site http www lenovo com The Lenovo Web site provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following e Shop for desktop workstation and notebook computers monitors projectors upgrades and accessories for your computer and special offers e Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations e Purchase upgrades and extended hardware repair services e Download the latest device drivers and software updates for your computer model e Access the online manuals for your products e Access the Lenovo Limited Warranty e Access troubleshooting and support information for your computer model and other supported products e Find the service and support phone numbers for your country or region e Find a Service Provider located near you O Copyright Lenovo 2012 101 Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals
112. nusable e Do not get the power switches or other controls wet Moisture can damage these parts and cause an electrical hazard e Always disconnect a power cord by grasping the plug but not the cord 80 ThinkStation User Guide Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble free operation CAUTION Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Keyboard To clean your computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Optical mouse This section provides instructions on how to clean an optical mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To cle
113. o the factory default state Also you can use recovery media to put the computer in an operational state after all other methods of hard disk drive recovery have failed Attention When you use recovery media to restore the contents of the hard disk to the factory default state all the files currently on the hard disk drive will be deleted and replaced by the factory default files To use recovery media on the Windows operating system do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Note After restoring your computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 62 Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Hescue and Recovery program stores the backup e n a protected area of your hard disk drive
114. o the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See 3 Locate the hard disk drive See 4 Disconnect the signal cable and the power cable from the hard disk drive 5 Gently press the two tabs of the hard disk drive bracket toward each other and then pull the bracket handle out to remove the hard disk drive from the chassis Figure 24 Removing a hard disk drive 6 Gently flex the sides of the bracket to remove the hard disk drive from the bracket 40 ThinkStation User Guide 7 To install a new hard disk drive Efl into the bracket gently flex the bracket and align pin EM pin EM pin B and pin Efl on the bracket with the corresponding holes in the hard disk drive Figure 25 Installing the hard disk drive into the bracket Note If you are installing a 2 5 inch hard disk drive you need to install it into a 2 5 to 3 5 inch converter bracket first Then install the 2 5 inch hard disk drive with the converter bracket into the 3 5 inch hard disk drive bracket Figure 26 Installing a 2 5 inch hard disk drive into the bracket Chapter 5 Installing or replacing hardware 41 8 Slide the new hard disk drive and bracket into the hard disk drive bay until it snaps into position XX BGSSUVGBGBXXS8XXXAXSSXXA amp XXAXSSSX SERRE SMM a
115. of two hard disk drives Improved read performance and 100 redundancy e RAID Level 5 Block level striped disk array with distributed parity ARAID Level 5 hard disk drive group consisting of at least three hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB or 64 KB Better performance and fault tolerance RAID Level 5 by using Intel RSTe supports SATA hard disk drives only Ensure that the correct hard disk drive enablement module is installed in your computer e f zero to three SATA hard disk drives or solid state drives are installed no hard disk drive enablement module is needed e fthere is any SAS hard disk drive installed the SAS hard disk drive enablement module one to three hard disk drives is required Copyright Lenovo 2012 71 For more information about the hard disk drive enablement module see Installing or replacing a hard disk drive enablement module on page 43 Configuring SATA or SAS RAID functionality with Intel RSTe configuration utility This section describes the information about configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility Note The Intel RSTe configuration utility assumes that your computer is installed with more than one hard disk drive Therefore if only one hard disk drive is installed in your computer the following information does not apply This section provides information about the following topics e Entering the Intel RSTe config
116. on the computer but goes blank when you start some application programs Symptom The monitor works when you turn on the computer but goes blank when you start some application programs Actions e Make sure the monitor signal cable is securely connected to the monitor and the monitor connector on the computer A loose cable can cause intermittent problems e Verify that the necessary device drivers for the application programs are installed Refer to the documentation for the affected application program to see if device drivers are required If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 The image appears to be flickering oymptom The image appears to be flickering Actions e The monitor might be operating in a low refresh rate display mode Set the monitor to the highest noninterlaced refresh rate supported by your monitor and the video controller in your computer Attention Using a resolution or refresh rate that is not supported by your monitor might damage it Check the documentation that comes with your monitor to verify the supported refresh rates e The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting
117. ord directly into an electrical outlet e Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally For more information about power cords see Power cords and power adapters on page vi 20 ThinkStation User Guide Register your computer with Lenovo To register your computer go to http www lenovo com register Then follow the instructions on the screen to complete the registration This can help authorities return your computer to you if it is lost or stolen Hegistering your computer also enables Lenovo to notify you about possible technical information and upgrades When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem In addition some locations offer extended privileges and services to registered users Moving your computer to another country or region When you move your computer to another country or region you must take local electrical standards into consideration This section provides information on the following e Voltage selection switch on page 21 e Replacement power cords on page 21 Voltage selection switch Some computers are equipped with a voltage selection switch located near the power cord connection point on the computer and some computers do not have a voltage selection switch Before you install your computer or relocate your computer to a
118. ores carry pre moistened towelettes for LCD maintenance Cleaning a glass screen surface To clean a glass screen surface wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then use a soft cloth moistened with a nonabrasive liquid glass cleaner Good maintenance practices By performing a few good maintenance practices you can maintain good computer performance protect your data and be prepared in case of a computer failure e Empty your recycle bin on a regular basis e Run the Windows Disk Defragmenter program occasionally to prevent performance problems caused by an excessive number of fragmented files e Clean out your Inbox Sent Items and Deleted Items folders in your e mail application on a regular basis e Make backup copies of critical data on removable media memory at regular intervals and store the removable media in a safe location The frequency of making backup copies depends on how critical the data is to you or your business Lenovo makes a number of removable media storage devices available as options such as CD RW drives and recordable DVD drives e Back up your entire hard disk drive on a regular basis e Keep your computer software up to date See Keeping your computer current on page 79 for more information e Keep a log book Entries might include major software or hardware changes device driver updates intermittent problems and what you did to resolve the
119. other than a CD or DVD into the drive e Before moving the computer remove the CD or DVD from the drive Handling and storing CD and DVD media CD and DVD media are durable and reliable but they do require some care and special handling When handling and storing a CD or DVD follow these guidelines e Hold the disc by its edges Do not touch the surface of the side that is not labeled Chapter 2 Using your computer 17 e To remove dust or fingerprints wipe the disc with a clean soft cloth from the center to the outside Wiping the disc in a circular direction might cause loss of data e Do not write or stick paper on the disc e Do not scratch or mark the disc e Do not place or store the disc in direct sunlight e Do not use benzene thinners or other cleaners to clean the disc e Do not drop or bend the disc e Do not insert damaged discs into the drive Warped scratched or dirty discs can damage the drive Playing a CD or DVD If your computer comes with a DVD drive you can listen to audio CDs or watch DVD movies To play a CD or DVD do the following 1 Press the Eject Load button on the DVD drive to open the tray 2 With the tray fully extended insert the CD or DVD into the tray Some DVD drives have a snap hub in the center of the tray If your drive has a snap hub support the tray with one hand and then push on the center of the CD or DVD until it snaps into place 3 Press the Eject Load button again or gently
120. ou intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet External devices Do no
121. ovement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from
122. pin 1 and pin 2 to the maintenance position pin 2 and pin 3 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 55 Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power switch for approximately five seconds Repeat step 1 through step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 55 Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices USB Configuration Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the USB connector cannot be used SATA Configuration Use this option to enable or disable a SATA connector or an external SATA connector To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 65 2 Depending on the device you want to enable or disable do one of the following From the Setup Utility program main menu select Devices gt South Bridge gt USB Configuration to enable or disable a USB device From the Setup Utility program main menu select Advanced gt SATA Configuration to enable or disable an internal or exte
123. priate section e To complete the installation or replacement go to Completing the parts replacement on page 55 Replacing the rear fan assembly Cc C pes O Q oO C O E O C 9 pes oO O c 2 O c O O c WX c pas O q ab Q 14 Q O pas gt Cc iV Q z jo T O jo 4 2 Q E O O 2 O gt c o Q O O c O O c 9 lia c o b lt gt oO O Q c O c O V _ O q amp gt 4 c re C 0 This section provides instructions on how to replace the rear fan assembly do the following To replace the rear fan assembly 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Locate the rear fan assembly See Locating components on page 10 4 Disconnect the rear fan assembly cable from the rear fan connector on the system board See Locating on page 11 parts on the system board 5 he rear fan assembly is attached to the chassis by four rubber mounts Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis Note The new rear fan assembly will have four new rubber mounts attached M INE GT CNN J
124. pter 11 Troubleshooting and diagnostics 87 If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 DVD movie will not play Symptom DVD movie will not play Actions e Make sure that the disc surface is clean and not scratched e Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using your computer If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 No audio or intermittent audio while playing DVD movie oymptom No audio or intermittent audio while playing DVD movie Actions e Check the volume control settings on your computer and on your speakers e Make sure that the disc surface is clean and not scratched e Check all cable connections to and from the speakers e Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 Playback is very slow or choppy Symptom Playback is very slow or choppy Actions e Disable any background programs such as AntiVirus or Desktop Themes e Ensure that video re
125. push the tray forward to close the tray The CD or DVD player program starts automatically For additional information refer to the CD or DVD player program help system To remove a CD or DVD from the DVD drive do the following 1 With the computer on press the Eject Load button When the tray slides out automatically carefully remove the disc 2 Close the tray by pressing the Eject Load button or by gently pushing the tray forward Note If the tray does not slide out of the drive when you press the Eject Load button insert a straightened paper clip into the emergency eject hole located on the front of the DVD drive Be sure the drive is powered off when using the emergency eject Use the Eject Load button instead of the emergency eject except in an emergency Recording a CD or DVD If your computer comes with a recordable DVD drive you can use the drive to record CDs or DVDs To record a CD or DVD do the following 1 Click Start gt All Programs gt Corel DVD MovieFactory Lenovo Edition 2 Follow the instructions on the screen For detailed information about using the Corel DVD MovieFactory program see the help system for the program You can also use Windows Media Player to record CDs and data DVDs For more information see Help and Support on page 101 18 ThinkStation User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and relocating your computer to othe
126. puter Copyright Lenovo 2012 23 Locking the computer cover Locking the computer cover helps prevent unauthorized access to the inside of your computer There is a keylock Ell on the computer cover The keys EJ are attached to the rear of the computer For security store the keys in a secure place when you are not using them S gt SOD S NNMERO 8888 Sj R SSS 12 ae s see 222227 890009 22 88080000000 4000000090 22225222225 Figure 7 Locking the computer cover 24 ThinkStation User Guide Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed 95 ae 25 9 9 96 s99 9 s0s00sss22pspossosso 2222242222222 9 96 2222 96 z 2 22 2 z 999909 9 20056 esses 222222 8 Y g 2227 A s 96 22 EN e 98 22 Figure 8 Installing a padlock Chapter 4 Security 25 Attaching an integrated cable lock An integrated cable lock sometimes referred to as the Kensington lock can be used to secure your computer to a desk table or other non permanent fixture The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key The cable lock also locks the buttons used to open the computer cover This is the same type of lock used wi
127. r countries or regions Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of electrical outlets can also affect the way you arrange your workspace Comfort Although no single working position is ideal
128. rdware failure contact the Lenovo Customer Support Center See Chapter 12 Getting information help and service on page 101 for more information e f you are unable to run the diagnostic programs contact the Lenovo Customer Support Center See Chapter 12 Getting information help and service on page 101 for more information e fthe diagnostic programs do not detect a hardware failure continue with the next step Use an antivirus program to see if your computer has been infected by a virus If the program detects a virus remove the virus 8 If none of these actions solve the problem seek technical assistance See Chapter 12 Getting information help and service on page 101 for more information Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software do the following before referring to the troubleshooting information 1 Remove the new hardware option or software If you must remove the computer cover to remove a hardware option make sure you review and follow the electrical safety information provided with your computer For your safety do not operate the computer with the cover removed 2 Run the diagnostic programs to ensure your computer is operating correctly 3 Reinstall the new hardware option or software following the manufacturer s i
129. re 5 Drive bay locations 12 ThinkStation User Guide Ell Optical drive bay with an optical drive installed in some models El Optical drive bay Ell Card reader bay E Hard disk drive bay or solid state drive bay 1 El Hard disk drive bay or solid state drive bay 2 EJ Hard disk drive bay or solid state drive bay 3 Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following is a sample of the machine type and model label Machine Type XXXX Model Number XXX Figure 6 Machine type and model label Chapter 1 Product overview 13 14 ThinkStation User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components Frequently asked questions The following are a few tips that will help you optimize the use of your computer Can I get my user guide in another language The user guide is available in various languages on the Lenovo Support Web site at http www lenovo com ThinkStationUserGuides Where are my recovery discs Lenovo provides a program that enables you to create recovery discs For details about creating recovery discs see Creating recovery media on page 57 Additionally in case of a hard disk fail
130. rnal SATA device Select the desired settings and press Enter Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 69 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected do one of the following to select the startup device you want Chapter 7 Using the Setup Utility program 67 Selecting a temporary startup device Use this procedure to select a temporary startup device Note Not all discs and hard disk drives are bootable 1 2 Turn off your computer Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window displays release the F12 key Select the desired startup device and press Enter The computer will start up from the device you selected Note Selecting a startup device from the Please select boot device window does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do the following 1 2 3 4 Start the Setup Utility program See Starting the Setup Utility program on page 65 From the Setup Utility program main menu select Startup Select the devices for the Primary Startup Sequence the Automatic Startup Sequence and the Error Startup Sequence Read the information displayed on the right sid
131. rs controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 7 shows the locations of the connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations E USB 2 0 connector Optical drive eject close button El USB 2 0 connector EJ Hard disk drive activity indicator Power switch Ell Microphone connector EJ Power indicator EJ Headphone connector 7 Product overview Chapter 1 Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 8 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer J z UNE NC op M ZA Im sss 8 2 8 2 222 CF y a 965 2222227 Ml Figure 2 Rear connector locations Ell Power cord connector El PS 2 keyboard and mouse connectors optional Ell Ethernet connector El Audio line in connector FJ Audio line out connector
132. rtant safety information on page v This section provides instructions on how to replace the power supply assembly 48 ThinkStation User Guide Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety and proper Underwriters Laboratories UL certification CAUTION A Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Disconnect the power supply assembly cables from the system board and all drives See Locating parts on the system board on page 11 4 Release the power supply assembly cables from the cable clips and ties in the chassis Chapter 5 Installing or replacing hardware 49 5 Lay the computer on its side and remove the five screws at the rear of the chassis that secure the power supply assembly
133. rte do seu produto Lenovo Battery recycling information for Taiwan FE FR UL ae e Hic 114 ThinkStation User Guide Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of h
134. s are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Cleaning and maintenance Keep your computer and workspace clean Shut down the computer and then disconnect the power cord before cleaning the computer Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer Spray the detergent on a soft cloth and then wipe the computer surfaces Copyright Lenovo 2012 Ix X ThinkStation User Guide Chapter 1 Product overview This chapter provides information about the computer features specifications software programs provided by Lenovo and locations of connectors components parts on the system board and internal drives Features This section introduces the computer features The information covers a variety of models To view the information about your specific model do one of the following e Go into the Setup Utility program by following the instructions in Chapter 7 Using the Setup Utility program on page 65 Then select Main System Summary to view the information e n the Windows environment click Start right click Computer and select Properties to view the information Microprocessor Your computer comes with an Intel Xeon microprocessor The processor speed the number of the available proces
135. s dimmed it indicates that you need to install the ThinkVantage Rescue and Recovery program manually before enabling its features To install the ThinkVantage Rescue and Recovery program do the following 1 Click Start gt All Programs gt Lenovo ThinkVantage Tools and double click Enhanced Backup and Restore 2 Follow the instructions on the screen 3 When the installation process completes the Enhanced Backup and Restore icon is activated Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance See Lenovo Solution Center on page 99 for detailed information Adobe Reader The Adobe Reader program is a tool used to view print and search PDF documents Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software on your hard disk drive with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus program updates Locations This section provides information to help you locate the connectors on the front and rear of your computer parts on the system board and components and internal drives in your computer 6 ThinkStation User Guide Locating connecto
136. s to select an option After you configure an option press Tab or Enter to go to the next option a Name Volume name You can use the default name or type a preferred name 72 ThinkStation User Guide 4 o b RAID Level You can change the RAID Level to one of the following e RAID Level 0 e RAID Level 1 e RAID Level 5 not supported on SATA hard disk drives when the SAS hard disk drive enablement module is installed c Disks Press Enter to enter the SELECT DISKS MENU window Follow the instructions at the bottom of the menu to select hard disk drives and then press Enter to complete the configuration d Strip Size Press the up and down arrow keys to select a strip size e Capacity Customize the capacity of the RAID volume The default RAID volume is the largest value Press Enter to finish configuring all the five options When prompted press Y to confirm the creation of the new RAID volume After the new RAID volume is created the information about the RAID volume will be displayed under DISK VOLUME INFORMATION such as ID number name RAID level strip size volume size status and whether it is a bootable volume Deleting RAID volumes using the Intel RSTe configuration utility This section provides instructions on how to use the Intel RSTe configuration utility to delete RAID volumes To delete a RAID volume do the following R 2 3 4 Enter the Intel RSTe configuration utility See Entering th
137. sage is displayed when you turn on the computer Chapter 5 Installing or replacing hardware 47 Hefer to the Lithium battery notice in the ThinkStation Safety and Warranty Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Locate the battery See Locating parts on the system board on page 11 4 Remove the old battery Figure 35 Removing the old battery 5 Install a new battery Figure 36 Installing a new battery 6 Reinstall the computer cover and connect the cables See Completing the parts replacement on page 55 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery Turn on the computer and all attached devices 8 Use the Setup Utility program to set the date time and any passwords See Chapter 7 Using the Setup Utility program on page 65 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 55 Replacing the power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding the Impo
138. sed Lenovo computer or monitor Copyright Lenovo 2012 113 If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Hesources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com recycling japan Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at http www lenovo com recycling japan Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Dispo
139. sing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new one contact your place of purchase or ask for a repair service provided by Lenovo If you have replaced it by yourself and want to dispose of the disused lithium battery insulate it with vinyl tape contact your place of purchase and follow their instructions If you use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Recycling information for Brazil Declaracoes de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos n o devem ser descartados em lixo comum mas enviados pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos orgaos ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxilia lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo numero de s rie e cidade a fim de enviarmos as instru es para o correto desca
140. sk drive LED LSI Memory slot 1 DIMM1 3 EJ Memory slot 5 DIMM5 EJ Memory slot 2 DIMM2 Intrusion EE Cover presence switch connector switch connector ETll Memory slot 6 DIMM6 EIJ Front USB connector 1 for connecting USB ports 1 and 2 on the front bezel Locating internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays In this manual bay 2 and so on the bays are referred to as bay 1 it is important to note the type and size of the drive that you When installing or replacing an internal drive can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Installing or replacing hardware on page 29 for instructions on how to install or replace internal drives for your computer Figure 5 Drive bay locations on page 12 shows the locations of the drive bays N WZ 8888888 PERE V SR WA s N SYA NSAP HHH PH ws NN N NN NN NN Yo qQSSSSSSSS SESS SS SS SS SS SESS SSSSSS WS MES C G a 7 A YAM JN g g A Y fA o ZEN ME A Figu
141. solution is set to less than 1152 x 864 If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 Invalid disc or no disc found message oymptom Invalid disc or no disc found message Actions e Ensure that a DVD disc is in the drive with the shiny side of the disc facing down e Ensure that video resolution is set to less than 1152 x 864 e On computers that have a CD ROM or CD RW drive in addition to a DVD ROM drive make sure that the DVD disc is in the drive labeled DVD If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 88 ThinkStation User Guide Hard disk drive problems Select your symptom from the following list e Some or all hard disk drives missing from the Setup Utility program on page 89 e No Operating System Found message or the system not starting from the correct hard disk drive on page 89 Some or all hard disk drives missing from the Setup Utility program Symptom Some or all hard disk drives missing from the Setup Utility program Actions e Ensure that all hard disk drive signal cables and power cables are connected correctly See Installing or replacing a hard disk drive on page 40 e f your computer is installed with SAS hard disk driv
142. sor cores and the internal cache vary by machine type Memory Your computer supports up to eight DDR3 ECC UDIMMs double data rate 3 error correction code unbuffered dual inline memory modules or DDR3 ECC RDIMMs double data rate 3 error correction code registered dual inline memory modules Internal drives e Optical drive DVD ROM DVD R W or Blu ray optional e Serial Attached SCSI SAS hard disk drive Note To support SAS hard disk drives an optional SAS hard disk drive enablement module or a RAID on Chip ROC card is required e Serial Advanced Technology Attachment SATA hard disk drive e Solid state drive Video subsystem e Two Peripheral Component Interconnect PCI Express x16 graphics card slots on the system board for discrete graphics cards For more information see Locating parts on the system board on page 11 Audio subsystem e ntegrated high definition HD audio e Audio line in connector audio line out connector and microphone connector on the rear panel e Microphone connector and headphone connector on the front panel e nternal speaker Copyright Lenovo 2012 Connectivity 100 1000 Mbps integrated Ethernet controller System management features Ability to store power on self test POST hardware test results Desktop Management Interface DMI Desktop Management Interface provides a common path for users to access information about all aspects of a computer including processor type installa
143. stall or replace a PCI card do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Open the adapter card retainer 7 2 998 A PLA on 777 8 WU TL 4092092100000 20 07227990 0900920 099945529277 5909999995222 49 99 989 4090925725 050000095525 79 40 9999595 499995929570 00099999 9525720000 990 0995 994959029740 0900999025204 0 999009595 10009290 0000009229202 0000970722727 49925277000 0090900555 220549 9909290227 2154212 42121 224240424422 40227 7 A 9555 909 X 40 547 9999995555 9000000 S 1440000999927 77 7905 0902097 NS 9957027904 0060997227 2227 22 D N 9999995255 AAA Y Did Ac g R 2 DA 2227 N 9972227 63 AME NACL 9989999988999 N 999999993999939 0880 NN 909999998998999 998 9149098999998999 2999 p 4 POI 9553 2 gee 2 2 22 A 22 22 VA 22 22 22 22 22 22 949999999899998 99999995989999 P 99999 A 339000008 ww Figure 12 Opening the adapter card retainer 4 Depending on whether you are installing or replacing a PCI card do one of the following e f you are installing a PCI card remove the appropriate metal slot cover at the rear of the computer e f you are replacing an old PCI card grasp the old card that is currently i
144. stalled in another e f the Hard Disk Password is forgotten there is no way to reset the password or recover data from the hard disk drive Setting changing and deleting a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 65 2 From the Setup Utility program main menu select Security 3 Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password 4 Follow the instructions on the right side of the screen to set change or delete a password 66 ThinkStation User Guide Note A password can be any combination of up to 64 alphabetic and numeric characters For more information see Password considerations on page 66 Erasing lost or forgotten passwords clearing CMOS This section provides instructions on how to erase lost or forgotten passwords such as a user password To erase a lost or forgotten password do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 30 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 11 Move the jumper from the standard position
145. t System BIOS and SM software The SM BIOS specification defines data structures and access methods in a BIOS that allows a user or application to store and retrieve information specific about the computer in question Wake on LAN Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message The message is usually sent by a program running on another computer on the same local area network Wake on Ring Wake on Ring sometimes referred to as Wake on Modem is a specification that allows supported computers and devices to resume from sleep or hibernation mode Windows Management Instrumentation WMI Windows Management Instrumentation is a set of extensions to the Windows Driver Model It provides an operating system interface through which instrumented components provide information and notification 2 ThinkStation User Guide Input Output I O features One 9 pin serial port One or more Digital Video Interface DVI or DisplayPort connectors varies by model One Ethernet connector Ten Universal Serial Bus USB 2 0 connectors two on the front panel and eight on the rear panel Three audio connectors on the rear panel audio line in connector audio line out connector and microphone connector Two audio connectors on the front panel microphone connector and headphone connector Two USB 3 0 connectors on the rear panel For more information see Locatin
146. t connect or disconnect any external device cables other than Universal Serial Bus USB and 1394 cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions e Do not leave your computer power adapter or accessories in contact with your lap or any part of your body for an extended period when the products are functioning or when the battery is charging Your computer power adapter and many accessories produce some heat during normal operation Extended contact with the body could cause discomfort or potentially a skin burn e Do not charge the battery or operate your computer power adapter or accessories near flammable materials or in explosive environments e Ventilation slots fans and heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features Inspect your desktop computer for dust accumulation at least once every three months Before inspecting your computer turn off the power and unplug the computer s pow
147. t is inserted into a CD drive on page 86 e A CD or DVD does not work on page 87 e Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer on page 87 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Actions 86 ThinkStation User Guide e f you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the drives is connected to the audio subsystem e f you are using the Windows 7 operating system follow the action for A CD or DVD does not work on page 87 If this does not correct the problem follow the action for A CD or DVD does not work on page 87 A CD or DVD does not work Symptom A CD or DVD does not work Actions e Verify that the disc is inserted correctly with its label up e Make sure that the disc you are using is clean To remove dust or fingerprints wipe the disc clean with a soft cloth from the center to the outside Wiping a disc in a circular motion might cause loss of data e Verify that the disc you are using is not scratched or damaged Try inserting another disc that you know is good If you cannot read from a known good disc you might have a problem with your CD or DVD dr
148. th many notebook computers You can order an integrated cable lock directly from Lenovo by searching for Kensington at http www lenovo com support SS EA 9090009 AT 96 4999999 9 A 20056 96 a 9 9 9 9 9 E 99 3 96 Figure 9 Integrated cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of passwords are available 26 ThinkStation User Guide e Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in For more information see Power On Password on page 66 e Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive For more information see Hard Disk Password on page 66 e Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining
149. the correct connector on the computer e f you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working these buttons might have been disabled or have not been assigned to a function Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons e On the Windows 7 operating system do the following 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts If these actions do not correct the problem have the computer and keyboard serviced See Chapter 12 Getting information help and service on page 101 for details The mouse or pointing device does not work Symptom The mouse or pointing device does not work Actions e Verify that the mouse or pointing device cable is securely attached to the correct connector on the computer Depending on the type of mouse you have the mouse cable will connect to either the mouse serial or USB connector Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device e Verify that the device drivers for the mouse or pointing device are installed correctly e f you are using a USB keyboard or mouse verify that the USB connectors are enabled in the BIOS sett
150. the retaining clips of the memory slots and then pivot the memory cooler downward until it snaps into position Reconnect the memory fan cable to the system board See Locating parts on the system board on page 11 Figure 19 Installing the memory cooler What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 55 Installing or replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or replace the optical drive To install or replace an optical drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Remove the front bezel See Removing and reinstalling the front bezel on page 30 4 Depending on whether you are installing or replacing an optical drive do one of the following e f you are installing a secondary optical drive remove the plastic panel in the front bezel for the drive bay you want to use If there is a metal static shield installed in the drive bay remove the metal static shield Chapter 5 Installing or replacing hardware 37 e f you are replacing an optical drive disconnect the signa
151. this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FC Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada European Union Co
152. ting the optical drive 8 Reinstall the front bezel See Removing and reinstalling the front bezel on page 30 What to do next e To work with another piece of hardware go to the appropriate section 39 Installing or replacing hardware Chapter 5 SUERERREEECRERNEENE SSS SRECERCERESURSEREEUSENEES ZZZS 777 S777 KES C ib P Removing the computer cover on page 30 Locating internal drives on page 12 e To complete the installation or replacement go to Completing the parts replacement on page 55 Installing or replacing a hard disk drive c 4 O Q E jo C O E O c iv Y oO O Cc O c iV O E O o pum o O uo oO Q O Q O pus gt c iV Q E oO i O jo 2 Q z O O J O gt c o Q O O c O O c oO c o il lt gt oO O iV Q c O c O sa rq _ O u gt 4 c q an 0 This section provides instructions on how to install or replace a hard disk drive Note If you are installing a SAS hard disk drive you must ensure that the SAS hard disk drive enablement module one to three hard disk drives or the LSI MegaRAID SAS adapter card is installed To install or replace a hard disk drive d
153. tion date attached printers and other peripherals power sources and maintenance history ErP compliance mode The energy related products directive ErP compliance mode reduces the consumption of electricity when your computer is in standby or off mode For more information see Enabling ErP compliance mode and Deep Sx on page 68 Intel Standard Manageability Intel Standard Manageability is hardware and firmware technology that builds certain functionality into computers in order to make them easier and less expensive for businesses to monitor maintain update upgrade and repair Intel Active Management Technology AMT Intel Active Management Technology is hardware and firmware technology that builds certain functionality into computers in order to make them easier and less expensive for businesses to monitor maintain update upgrade and repair Intel Rapid Storage Technology enterprise RSTe Intel RSTe is a device driver and software solution that provides support for SATA RAID O0 1 and 5 arrays or SAS RAID 0 and 1 arrays the hard disk drive enablement module is required on specific Intel chipset system boards to enhance hard disk drive performance Preboot Execution Environment PXE The Preboot Execution Environment is an environment to start computers using a network interface independent of data storage devices such as the hard disk drive or installed operating systems System Management SM Basic Input Outpu
154. tions on how to create a rescue medium To create a rescue medium on the Windows operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e f you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key 3 In the Please select boot device window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e f you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Att
155. tions or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always make sure that the power is turned off and that the product is unplugged from any power source For more information on CRUS refer to Chapter 5 Installing or replacing hardware on page 29 If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION AN Hazardous moving parts Keep fingers and other body parts away CAUTION Before replacing any CRUS turn off the computer and wait three to five minutes to let the computer cool before opening the cover Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option Copyright Lenovo 2012 V or CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUS or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your m
156. tlets 5 Disconnect communication cables such as modem or network cables from the outlets first and then disconnect the other ends from the computer 6 Note where any remaining cables are attached to the computer then remove them 7 f you saved the original shipping cartons and packing materials use them to pack the units If you are using different cartons cushion the units to avoid damage 82 ThinkStation User Guide Chapter 11 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problem is not described here see Chapter 12 Getting information help and service on page 101 for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and support telephone numbers refer to the ThinkStation Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http www lenovo com support phone Symptom do The computer does not start Verify that when you press the power Switch e The power cord is correctly connected to the rear of the computer and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the comput
157. undant Array of Independent Disks RAID for your computer Depending on your computer model RAID can be enabled by Intel Rapid Store Technology enterprise RSTe or the LSI MegaRAID BIOS Note The RAID configuration information described in this chapter is only applicable in the Windows environment For information about configuring RAID in the Linux environment contact your Linux software provider This chapter provides information about the following topics e Configuring RAID with Intel RSTe on page 71 e Quick RAID setup using the LSI MegaRAID BIOS configuration utility on page 73 Configuring RAID with Intel RSTe If your computer comes with Intel RSTe you can follow the sections below to configure RAID with Intel RSTe This section provides information about the following topics e Installing SATA or SAS hard disk drives on page 71 e Configuring SATA or SAS RAID functionality with Intel RSTe configuration utility on page 72 Installing SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID e RAID Level 0 Striped disk array A RAID Level 0 hard disk drive group consisting of at least two hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB 64 KB or 128 KB Better performance without fault tolerance e RAID Level 1 Mirrored disk array A RAID Level 1 hard disk drive group consisting
158. ur computer on page 79 for more information Chapter 6 Recovery information 61 Reinstalling software programs If a software program you installed on your computer is not working correctly you might need to remove and reinstall it Reinstalling overwrites the existing programs files and usually fixes any problems that you might have had with that program To remove a program in your system see Microsoft Windows help system for detailed information To reinstall the program do one of the following Note The method of reinstalling a program varies from program to program Refer to the documentation provided with the program to see if your program has special installation instructions e To reinstall most commercially available programs in your system see Microsoft Windows help system for more information e To reinstall selected application programs that came preinstalled from Lenovo do the following 1 Turn on the computer 2 Go to the C SWTOOLS directory 3 Open the APPS folder Within the APPS folder there are several subfolders named for various applications installed in your computer 4 Open the appropriate application subfolder 5 In the application subfolder look for a SETUP EXE file or other appropriate EXE files for setup Double click the file and follow the instructions on the screen to complete the installation Reinstalling device drivers To reinstall a device driver for an option you installed refer
159. uration utility on page 72 e Creating RAID volumes using the Intel RSTe configuration utility on page 72 e Deleting RAID volumes using the Intel RSTe configuration utility on page 73 e Resetting hard disk drives to non RAID on page 73 Entering the Intel RSTe configuration utility This section provides instructions on how to enter the Intel RSTe configuration utility During the computer startup follow the instructions on the screen Press Ctrl I to enter the Intel RSTe configuration utility The following four options are displayed after you enter the Intel RSTe configuration utility 1 Create RAID Volume 2 Delete RAID Volume 3 Reset Disks to Non RAID 4 Exit Press the up and down arrow keys to select an option Press Enter to enter the selected menu Press Esc to exit the Intel RSTe configuration utility or select Exit and then press Enter to exit the Intel RSTe configuration utility Creating RAID volumes using the Intel RSTe configuration utility This section provides instructions on how to use the Intel RSTe configuration utility to create RAID volumes To create a RAID volume do the following 1 Enter the Intel RSTe configuration utility See Entering the Intel RSTe configuration utility on page 72 2 Press the up and down arrow keys to select Create RAID Volume and then press Enter to view the CREATE VOLUME MENU window 3 The following five options are displayed Press the up and down arrow key
160. ure you can order Product Recovery discs from the Lenovo Customer Support Center For information about contacting the Customer Support Center see Chapter 12 Getting information help and service on page 101 Before using the Product Recovery discs refer to the documentation that comes with the discs Attention A Product Recovery disc package might contain multiple discs Make sure you have all of the discs ready before starting the recovery process During the recovery process you might be prompted to change discs Where can find help about the Windows operating system The Windows Help and Support information system provides you detailed information about using the Windows operating system to help you get the most of your computer To access the Windows Help and Support information system click Start gt Help and Support Using the keyboard Your computer comes with a standard keyboard The Microsoft Windows shortcut keys are provided on the standard keyboard This section provides information about the following topics e Using Windows shortcut keys on page 15 e Using the blue ThinkVantage button on page 16 Using Windows shortcut keys The standard keyboard provides three keys you can use with your Microsoft Windows operating system e The two Start menu keys are located beside the Alt key on either side of the spacebar They feature the Windows logo When you press either the Windows Start menu opens The style of the
161. ures 1 flashing the BIOS 77 front connectors controls indicators 7 front bezel front bezel removing 30 front bezel reinstalling 30 G getting help 101 information 101 service 101 H hard disk drive enablement module replacing 43 heat sink and fan assembly replacing 51 help and service 102 getting 101 Help and Support 101 important safety information v information getting 101 important safety v resources 101 safety 101 warranty 101 Input Output I O features 3 installing options memory module 34 PCI card 31 internal drives 1 117 K keyboard replacing 54 L Lenovo Solution Center 99 Lenovo ThinkVantage Tools 101 Lenovo Welcome _ 5 101 locating components 10 M media creating and using recovery media 57 memory module installing replacing 34 system board 34 Microphone connector 9 mouse replacing 54 N notices 107 O operations backup and recovery 58 optical drive replacing 37 optical mouse cleaning 81 P parts replacement completing 55 password Administrator 66 considerations 66 Power On Password 66 setting changing deleting 66 passwords erasing 6 7 lost or forgotten 67 passwords using 65 PCI card 31 installing replacing 31 slots 31 physical specifications 4 power features 3 power supply assembly replacing 48 power on self test POST 77 Power On Password 66 programs updating system 77 PS 2 keyboard connector 9 PS 2 mouse connector 9
162. using the Additional Files Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default state Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media This section provides instructions on how to create recovery media Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices Copyright Lenovo 2012 57 To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools Factory Recovery Disks Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media On the Windows 7 operating system you can use recovery media to restore the contents of the hard disk drive t
163. very session will take two to three minutes During this time a warning message will be displayed and no action is needed from you 9 After the recovery session is completed there will be no video and your computer will automatically turn off 10 Repeat step 1 through step 4 11 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 12 Reconnect any cables that were disconnected and reinstall the PCI card if removed 13 Reinstall the computer cover and reconnect any cables that were disconnected 14 Turn on the computer to restart the operating system 78 ThinkStation User Guide Chapter 10 Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly Keeping your computer current In some situations you may find it necessary to have the most current software programs device drivers or operating system This section explains how to get the latest updates for your computer Select any of the following topics e Getting the latest device drivers for your computer on page 79 e Updating your operating system on page 79 e Using System Update on page 80 Getting the latest device drivers for your computer Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenced in the following procedure You can download
164. ystem do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 59 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a n

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