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HP Pavilion 15-n037tx

1. 116 11 Ubuntu Linux Backing up restoring and recovering ecce eene ennt 118 Performing a system recovery 118 Creating the restore DVDs oi be or Re ol 118 Creating a restore image USB device 118 Performing recovery using the restore DVD sssssssssssseeeeeeeeenene 119 Backing up your 119 12 Power card set ADMIS a PI AMD A MIRA UM a DI 121 Requirements tor all countries 2 occorre rp rte et er 121 Requirements for specific countries and regions sssssssssssssseeeeeeneeneeeens 121 13 Recycling 123 dtl a r E a r a 124 Product description Category Product Name Description HP Pavilion 15 Notebook PC HP Pavilion TouchSmart 15 Notebook PC Processors Processors are attached to the system board Intel Core 17 45000 1 8 GHz processor 4 0 MB L3 cache 15 W Intel Core i5 4200U 1 6 GHz processor 3 0 MB L3 cache 15 W Intel Core i3 4005U 1 7 GHz processor 3 0 MB L3 cache 15 W Intel Core i3 3217U 1 8 GHz processor 3 0 MB L3 cache 17 W Intel Pentium 2117U DC 1
2. Description Spare part number AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with Windows 734826 601 Professional AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with FreeDOS and 734827 001 Ubuntu AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with Windows 734827 501 Standard AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with Windows 734827 601 Professional AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L Quad 19W for use 734829 001 with FreeDOS and Ubuntu AMD A8 5545M A76M 2 7 GHz 1 7G Hz 4 MB L2 1333MHz DDR3L Quad 19W for use 734829 501 with Windows Standard AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L Quad 19W for use 734829 601 with Windows Professional AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1600MHz DDR3L Quad 19W for use with 737140 001 FreeDOS and Ubuntu AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1600MHz DDR3L Quad 19W for use with 737140 501 Windows Standard AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1600MHz DDR3L Quad 19W for use with 737140 601 Windows Professional AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15 W for use with FreeDOS and 737141 001 Ubuntu AMD 1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15 W for use with Windows 737141 501 Standard AMD 1 2500 1 4 GHz 1 MB 12 1600MHz DDR3L Dual 15 W for use with Windows 737141 601 Professional AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4
3. DM SUN dq 55 E 61 uie EE TT T T S 65 Power DOOR Adone 69 TouchPad button E H 71 Optical drive connector Cables 73 System board scrie A E D T o Do 75 RIC bahe ae eare TE 83 FOM eiere a e A E O E 85 Heat sink assembly E pM dU UR B RE 87 Power connector cable E 91 Speakers E E E 93 94 7 Windows 8 Using Setup Utility BIOS and System Diagnostics 101 Starting Setup ind ere 101 Updating th BIOS t 101 Determining the BIOS version reci rr oris Renier edet a pai dpt lp ER pub bd Spb dept 101 Downloading a BIOS update siue Rte Ete awe 102 Using System MEER ORUM 103 8 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics 104 Starting Setup Utility osuere Qe 104 Using Setup Willy ace segre Pale enira irai TU PR EX 104 Changing the language of Setup Utility eret aS nS S Pu HN ne 104 Navigating and selecting in Setup Utility 104 Displaying system Informetiein pU ri Xm rude 105 Restoring factory default settings in Setup Utility sense 105 Exiting Setup UN cues gotas tup btt le as
4. HP Pavilion 15 Notebook PC HP Pavilion TouchSmart 15 Notebook PC Maintenance and Service Guide Copyright 2013 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Core and Pentium are U S registered trademarks of Intel Corporation Microsoft and Windows are U S registered trademarks of Microsoft Corporation AMD is a trademark of Advanced Micro Devices Inc The information contained herein is subject change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition July 2013 Document Part Number 730444 001 Important Notice about Customer Self Repair Parts CAUTION Your computer includes Customer parts and parts that should only be accessed by an authorized service provider See Chapter 5 Removal and replacement procedures for Customer Self Repair parts for details Accessing parts described in Chapter 6 Removal and replacement procedures for Authorized Service Provider only parts can damage the computer or void your warranty iv Important Notice about Customer Self Repair Parts Safety warning notice Z WARNING
5. 4 Webcam Records video captures still photographs and provides access to video conferences and online chat by means of streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam from the list of applications The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display Top TouchPad 10 Component Description 1 TouchPad zone Moves the pointer and selects or activates items the screen NOTE The TouchPad also supports edge swipe gestures 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Chapter 2 External component identification Lights Component 1 1 Power light Description On The computer is on Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology a
6. 719853 A41 Keyboard in black finish for use in Belgium includes keyboard cable 719853 AB1 Keyboard in black finish for use in Taiwan includes keyboard cable 719853 AD1 Keyboard in black finish for us in South Korea includes keyboard cable 719853 31 Keyboard in black finish for International use includes keyboard cable 719853 1 Keyboard in black finish for use in Slovenia includes keyboard cable 719853 1 Keyboard in black finish for use in Israel includes keyboard cable 719853 BG1 Keyboard in black finish for use in Switzerland includes keyboard cable 719853 DB1 Keyboard in black finish for use in Canada includes keyboard cable 719853 DH1 Keyboard in black finish for use in Nordic regions includes keyboard cable 719853 FL1 Keyboard in black finish for use in Czech regions includes keyboard cable 719853 1 Keyboard in black finish for use in Northwest Africa includes keyboard cable 720597 001 Keyboard in black finish for use in the United States includes keyboard cable 720597 031 Keyboard in black finish for use in United Kingdom includes keyboard cable 720597 041 Keyboard in painted island style pearl white finish for use in Germany includes keyboard cable 720597 051 Keyboard in painted island style pearl white finish for use in France includes keyboard cable 720597 061 Keyboard in painted island style pearl white finish for use in Italy includes keyboard cable 720597 071 Keyboard in painted island
7. Remove the battery see Battery on page 43 and then remove the following components a Optical drive see Optical drive on page 48 b Service door see Service door on page 45 WLAN module see WLAN module on page 47 d Memory module see Memory module on page 45 Keyboard see Keyboard on page 55 Top cover see Top cover on page 61 Remove the power button board 1 Turn the top cover upside down with the front toward yov 2 Remove the Phillips M2 5x2 5 screw 1 that secures the power button board to the top cover Component replacement procedures 69 3 Remove the power button board 2 with cable the cable was disconnected from the top cover when removing the top cover 0 x ds Reverse this procedure to install the power button board 70 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts TouchPad button board Description Spare part number TouchPad button board includes cable 732078 001 Before removing the TouchPad button board follow these steps LP Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 43 and then remove the following comp
8. Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery e System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics 1 Turn on or restart the computer While the computer is booting press esc When the Startup menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions EJ NOTE If you need to stop a diagnostics test while it is r
9. during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling 38 CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speak
10. reduce the possibility of heatrelated injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flot surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 vi Safety warning notice Table of contents 1 Product description APP UP NEA MM ik erisso 1 2 External component identification e eee ee eee ee eee eene n eee ntes stesse tear eu 6 Finding your hardware and software information ssssssssssssseeeeneeenenee nen 6 Diele 6 Locating P TE 6 Isle E E p 7 Nr 8 RE 9 ILE cd 10 Toveh 10 Fn Ge me He 11 veli TT EO D T DS 12 13 BOHOM ni e 14 labels P ee ee A eet 15 3 Ulusiveted paris ioi i Heb EE MER EE M MER EE EM A EEER AE CUEVA EN EREIA ME FEE EE EREE C E EROEHER AREE LEE CHE UAR is
11. 3rd generation Intel Core i3 3217U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz 737984 001 DDR3 17 W for use with FreeDOS and Ubuntu Computer major components 21 22 Item Component Spare part number Intel Core i3 3217U DC 8670M 1 8 GHz HM76 1 GB L3 Cache 1600MHz DDR3 737984 501 17 W for use with Windows Standard Intel Core i3 3217U DC 8670M 1 8 GHz HM76 1 GB L3 Cache 1600MHz 737984 601 DDR3 17 W for use with Windows Professional Intel Core i3 3217U DC 8670 1 8 GHz HM76 2 GB L3 Cache 1600MHz DDR3 737985 001 17 W for use with FreeDOS and Ubuntu Intel Core i3 3217U DC 8670M 1 8 GHz HM76 2 GB L3 Cache 1600MHz DDR3 737985 501 17 W for use with Windows Standard Intel Core 13 32170 DC 8670M1 8 GHz HM76 2 GB L3 Cache 1600MHz DDR3 737985 601 17 W for use with Windows Professional Intel Pentium 2117U DC 8670M 1 8 GHz HM76 1 GB L3 Cache 1600MHz 737983 001 DDR3 17 W for use with FreeDOS and Ubuntu Intel Pentium 2117U DC 8670M 1 8 GHz HM76 1 GB L3 Cache 1600MHz 737983 501 DDR3 17 W for use with Windows Standard Intel Pentium 2117U DC 8670M 1 8 GHz HM76 1 GB L3 Cache 1600MHz 737983 601 DDR3 17 W for use with Windows Professional For computer models equipped with AMD UMA processors AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with 734826 001 FreeDOS and Ubuntu AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with 734
12. b Remove the service door see Service door on page 45 Remove the WLAN module see WLAN module page 47 d Remove the memory module see Memory module on page 45 e Keyboard see Keyboard on page 55 Component replacement procedures 61 Remove the top cover 1 Remove the seven Phillips M2 5x3 0 screws that secure the top cover to the base enclosure 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts 3 Close the display and turn the computer upside down 4 Remove the eleven Phillips M2 5x6 5 screws from the bottom of the computer Ca ca ca Os Y XX Fi c M i 5 Remove the additional three Phillips M2 0x1 5 screws from the optical drive bay 1 and the three Phillips M2 5x6 5 screws from under the service door 2 a u R UAM 6 Turn the computer over and open the display Component replacement procedures 63 7 Gently press on the right upper corner 1 where the display hinge and top cover meet Lift around the edges of the top cover 2 Lift to remove the top cover 3 When replacing the top cover be sure that the following components are removed from the defective top cover and installed on the replacement top cover e Power button board and cable see Power button board on page 69 e Optical drive
13. g h Memory module see Memory module on page 45 Keyboard see Keyboard on page 55 Top cover see Top cover on page 61 Hard drive see Hard drive on page 65 System board see System board on page 75 Remove the display assembly 1 Remove the three Phillips M2 5x6 5 screws 1 and 2 that secure the display assembly to the base enclosure 2 Remove the display assembly 3 3 If it is necessary to replace the display bezel or any of the display assembly subcomponents Remove the two display bezel screw covers 1 and the two Phillips M2 5x5 0 screws 2 that secure the display bezel to the display assembly The display bezel screw covers are included in the display bezel spare part kit spare part number 676644 001 and in all display assembly subcomponent spare part kits Flex the inside edges of the bottom edge 3 the left and right sides 4 and the top edge 5 of the display bezel until the bezel disengages from the display enclosure 96 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts c Remove the display bezel 6 The display bezel is available using spare part number 725617 001 CAUTION sure the work surface is clear of all tools screws and computer components before turning the display panel upside down on the work surface 4 If it is necessary to replace the display panel Remove the four Phillips M2 0x3 5 screws 1 t
14. 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Chapter 12 Power cord set requirements 13 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 123 Index A AC adapter 8 spare part numbers 29 AC adapter spare part numbers 26 action keys identifying 13 Advanced System Diagnostics using for Ubuntu Linux computer models 107 antenna removal 99 spare part number 26 31 95 100 Antenna Kit spare part number 26 31 95 100 aud
15. and length of warranty are on the service tag at the bottom of your computer See Labels on page 15 for details Item Component Spare part number 1 Display assembly The display assembly is spared at the subcomponent level only For more display assembly spare part information see Display assembly subcomponents on page 25 2 Keyboard includes keyboard cable Textured island style black finish for use in Canada 719853 DB1 Computer major components 17 Item Component Spare part number Textured island style black finish for use in the United States 719853 001 Textured island style black finish for use in Japan 719853 291 Textured island style black finish for use in United Kingdom 719853 031 Textured island style black finish for use in South Korea 719853 AD1 Textured island style black finish for use in Taiwan 719853 AB1 Textured island style black finish for use in Thailand 719853281 Textured island style black finish for use in Germany 719853 041 Textured island style black finish for use in France 719853 051 Textured island style black finish for use in Italy 719853 061 Textured island style black finish for use in Spain 719853 071 Textured island style black finish for use in Portugal 719853 131 Textured island style black finish for use in Turkey 719853 141 Textured island style black finish for use in Greece 719853 151 Textured island style black
16. identifying 13 wireless antenna removal 99 spare part number 26 31 95 100 wireless certification label 16 wireless light 11 wireless module compartment cover spare partnumber 32 wireless product description 4 WLAN spare partnumbers 29 WLAN antennas identifying 9 WLAN device 16 WLAN label 16 WLAN module removal 47 spare part numbers 25 95 24 47 Index 127
17. 131 Painted island style white finish for use in Turkey 720597 141 Painted island style white finish for use in Greece 720597 151 Painted island style white finish for use in Saudi Arabia 720597 171 Painted island style white finish for use in Hungary 720597211 Painted island style white finish for use in Russia 720597251 Painted island style white finish for use in Bulgaria 720597 261 Painted island style white finish for use in Romania 720597271 Painted island style white finish for use in Thailand 720597 281 Painted island style white finish for use in Japan 720597 291 Painted island style white finish for use in Belgium 720597 41 Painted island style white finish for use in Taiwan 720597 AB1 Painted island style white finish for use in South Korea 720597 AD1 Painted island style white finish for International use 720597831 Painted island style white finish for use in Slovenia 720597 BA1 Painted island style white finish for use in Israel 720597 1 Painted island style white finish for use in Switzerland 720597 1 Painted island style white finish for use in Canada 720597 DB1 Painted island style white finish for use in Nordic regions 720597 DH1 Painted island style white finish for use in the Czech Republic and Slovakia 720597 FL1 Painted island style white finish for use in Northwest Africa 720597 FP 1 3 Top cover includes TouchPad board and cable In pearl white finish 732091 001 In flyer red finish 732092 001 In revolutionary blue
18. 15W for use with Windows Standard 737986 601 System board Intel Core i7 4500U 1 8 GHz DC BGA 15 W for use with Windows Professional 738124 001 System board AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 2 5W for use with FreeDOS and Ubuntu 738124 501 System board AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25 W for use with Windows Standard 738124 601 System board AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25 W for use with Windows Professional 738664 001 Webcamera microphone module Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures e Hat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures E NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts ACAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic Tools required 37 Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations
19. 1600MHz DDR3L Quad 25W for use with FreeDOS and Ubuntu 734821 501 System board AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L Quad 25W for use with Windows Standard 734821 601 System board AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L Quad 25W for use with Windows Professional 734824 001 System board AMD A10 5745M 8670M 2 9GHz 2 1GHz 2 12 1333MHz DDR3L Quad 25W for use with FreeDOS and Ubuntu 734824 501 System board AMD A10 5745M 8670M 2 9 GHz 2 1 GHz 2 GB L2 1333MHz DDR3L Quad 25W for use with Windows Standard 734824 601 System board AMD A10 5745M 8670M 2 9 GHz 2 1 GHz 2 GB L2 1333MHz DDR3L Quad 25W for use with Windows Professional 734826 001 System board AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with FreeDOS and Ubuntu 734826 501 System board AMD A4 5000 1 5 GHz 2 L2 1600MHz DDR3L Quad 15W for use with Windows Standard Sequential part number listing 33 34 Spare part number Description 734826 601 System board AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with Windows Professional 734827 001 System board AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with FreeDOS and Ubuntu 734827 501 System board AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with Windows Standard 734827 601 System board AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W fo
20. 5 mm does not include hard drive rubber bracket 2 hard drive retention brackets hard drive connector cable or screws 670034 001 Memory 8 GB PC3 12800 1600Mhz SHARED 675794 001 Atheros AR9485 802 11b g n WiFi Adapter for use on all computer models 676521 001 5400 rpm hard drive SATA 12 7 mm does not include hard drive rubber bracket 2 hard drive retention brackets hard drive connector cable or screws 683802 005 500 GB 5400 rpm hard drive SATA 7 0 mm does not include hard drive rubber bracket 2 hard drive retention brackets hard drive connector cable or screws 690020 001 Ralink RT3290LE 802 11b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter for use on all computer models 691739 001 2 GB memory module 12800 1600 MHz 691740 001 4 GB memory module PC3 12800 1600 MHz 693374 001 8 GB memory module PC3 12800 1600 MHz 697917 001 RTC battery 701943 001 HDMI to VGA adapter 709848 001 Realtek RTL8188EE 802 11bgn Wi Fi Adapter for use on all computer models 710412 001 65 W HP Smart AC adapter RC V EM 3 wire 710413 001 65 W HP AC adapter RC V 3 wire 710414 001 65 W HP Smart AC adapter RC V 3 wire 710418 001 Mediatek MT7630E 802 11bgn Wi Fi Adapter and Mediatek Bluetooth 4 0 Adapter for use only on computer models equipped with an AMD processor 714657 001 65 W HP Smart AC adapter RC V EM 3 wire 717384 001 Intel Centrino Advanced N 6235 WLAN module for use only on computer models in Japan
21. 719853 001 Keyboard in black finish for use in the United States includes keyboard cable 719853 031 Keyboard in black finish for use in the United Kingdom includes keyboard cable 719853 041 Keyboard in black finish for use in Germany includes keyboard cable Sequential part number listing 29 Spare part number Description 719853 051 Keyboard in black finish for use in France includes keyboard cable 719853 061 Keyboard in black finish for use in Italy includes keyboard cable 719853 071 Keyboard in black finish for use in Spain includes keyboard cable 719853 131 Keyboard in black finish for use in Portugal includes keyboard cable 719853 141 Keyboard in black finish for use in Turkey includes keyboard cable 719853 151 Keyboard in black finish for use in Greece includes keyboard cable 719853 171 Keyboard in black finish for use in Saudi Arabia includes keyboard cable 719853211 Keyboard in black finish for use in Hungary includes keyboard cable 719853 251 Keyboard in black finish for use in Russia includes keyboard cable 719853 261 Keyboard in black finish for use in Bulgaria includes keyboard cable 719853271 Keyboard in black finish for use in Romania includes keyboard cable 719853 281 Keyboard in black finish for use in Thailand includes keyboard cable 719853 291 Keyboard in black finish for use in Japan includes keyboard cable
22. Display enclosure in aluminum metal finish includes 2 rubber screw covers 732065 001 Base enclosure includes battery release latch mechanism and RJ45 cover Sequential part number listing 3 32 Spare part number Description 732066 001 Display panel cable includes includes webcam microphone module cable and 2 rubber screw covers 732067 001 Power connector cable includes bracket 732068 001 Fan 732069 001 Heat sink assembly for use only on computer models equipped with a graphics subsystem with UMA memory includes replacement thermal material 732070 001 Heat sink assembly for use only on computer models equipped with a graphics subsystem with discrete memory includes replacement thermal material 732071 001 Hard Drive Hardware Kit includes hard drive rubber bracket 2 hard drive retention brackets 2 hard drive retention screws and hard drive connector cable 732072 001 Display Hinge Kit includes left and right hinges and 2 rubber screw covers 732073 001 15 6 in LED HD BrightView display panel in aluminum metal includes 2 rubber screw covers 732074 001 15 6 in LED HD BrightView display panel in sparkling black includes 2 rubber screw covers 732075 001 DVD RW Double Layer SuperMulti Drive includes bezel and bracket 732076 001 Power button board includes cable 732077 001 Audio USB port 732078 001 TouchPad button board includes cable 732079 00
23. The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 43 and then remove the following components cn f g h Optical drive see Optical drive on page 48 Service door see Service door on page 45 WLAN module see WLAN module on page 47 Memory module see Memory module on page 45 Keyboard see Keyboard on page 55 Top cover see Top cover on page 61 Hard drive see Hard drive on page 65 System board see System board on page 75 Remove the fan 1 Turn the system board upside down with the front toward yov 2 Disconnect the fan cable 1 from the system board 3 Remove the 2 s
24. adapter 4 5 mm 710413 001 90 W Smart AC adapter 4 5 mm 710414 001 Power cord 3 pin black 1 83 m For use in the United States 490371 001 For use in Australia 490371 011 For use in Europe 490371 021 For use in Denmark 490371 081 For use in Switzerland 490371 111 For use in Japan 490371 291 For use in Taiwan 490371 1 For use in the People s Republic of China 49037 AAT 26 Chapter Illustrated parts catalog Component Spare part number For use in South Korea 490371 AD1 For use in Thailand 49037 1 201 For use in the United Kingdom and Singapore 490371 031 For use in South Africa 490371 AR1 For use in Israel 49037 1 BB1 For use in India 49037 1 D61 Screw Kit for non Touchscreens 732082 001 Screw Kit for Touchscreens 732083 001 HDMI to VGA Adapter 701943 001 Miscellaneous parts 27 Mass storage devices Item Component Spare part number 1 Hard drive does not include the hard drive rubber bracket hard drive connector cable or screws 1 TB 5400 rpm 9 5 mm 676521 001 750 5400 rpm 9 5 mm 634250 001 500 5400 rpm 9 5 mm 669299 005 500 5400 7 683802 005 Hard Drive Hardware Kit includes 732071 001 Hard drive rubber bracket Hard drive connector cable Hard drive screws 2 not illustrated 2 Optical drive DVD RW DL SuperMulti support Zero power ODD includes optical drive hardware 732075 001 kit w
25. finish 732093 001 In regal purple finish 732094 001 In sparkling black finish 732095 001 In aluminium metal finish 732096 001 In mineral black finish 737178 001 In Goji berry finish 737179 001 In hazel berry finish 737 180 001 In raspberry finish 737181 001 Computer major components 19 Item Component Spare part number 4 Power button board includes cable 732076 001 5 TouchPad button board includes cable 732078 001 6 Power connector bracket is available with the power connector spare part number 732067 001 7 Optical drive connector cable is available with the optical drive spare part number 732075 001 8 Audio USB port 732077 001 9 Hard drive does not include hard drive connector cable or hard drive rubber bracket 1 TB 5400 rpm 7 0 mm 9 5 mm 676521 005 750 GB 5400 rpm 7 0 mm 9 5 mm 634250 005 500 GB 5400 rpm 7 0 mm 683802 005 500 GB 5400 rpm 9 5 mm 669299 005 Hard Drive Hardware Kit not illustrated includes hard drive rubber bracket 2 732071 001 hard drive retention brackets and hard drive connector cable 10 System board includes replacement thermal material For computer models equipped with Intel UMA processors 4th generation Intel Core 15 42000 1 6 GHz processor 3 MB L3 cache 15 W for use with 732086 001 FreeDOS and Ubuntu Intel Core 15 42000 1 6 GHz processor 3 MB L3 cache 15 W for use with 732086 501 Windows Standard Intel Core 15 4200
26. finish for use in Saudi Arabia 719853 171 Textured island style black finish for use in Hungary 719853 211 Textured island style black finish for use in Russian 719853 251 Textured island style black finish for use in Bulgaria 719853 261 Textured island style black finish for use in Romania 719853271 Textured island style black finish for use in Belgium 719853 A41 Textured island style black finish for International use 719853 31 Textured island style black finish for use in Slovenia 719853 BA1 Textured island style black finish for use in Israel 719853 BB1 Textured island style black finish for use in Switzerland 719853 BG1 Textured island style black finish for use in Nordic regions 719853 DH1 Textured island style black finish for use in Czech Republic and Slovakia 719853 FL1 Textured island style black finish for use in Northwest Africa 719853 FP 1 Painted island style white finish for use in the United States 720597 001 Painted island style white finish for use in the United Kingdom 720597 031 Painted island style white finish for use in Greece 720597 041 Painted island style white finish for use in France 720597 051 Painted island style white finish for use in Italy 720597 061 Painted island style white finish for use in Spain 720597 071 18 Chapter Illustrated parts catalog Item Component Spare part number Painted island style white finish for use in Portugal 720597
27. http welcome hp com country us en wwcontact us html iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition to recover a minimized image The HP Recovery partition allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working Restore and recovery 115 To start HP Recovery Manager from the HP Recovery partition 1 Press 1 while the computer boots Press and hold 1 as you press power button Select Troubleshoot from the boot options menu Select HP Recovery Manager and follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 If possible back up all personal files 2 Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer or Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer NOTE It the computer does not automatically restart in HP Recovery Manager
28. information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes Creating recovery media and backups Restoring and recovering your system EJ NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstal
29. models equipped with a 32 bit operating system e 6144 MB 4096 MBx1 2048 MBx1 not supported on computer models equipped with a 32 bit operating system e 4096 MB 4096 MBx1 or 2048 MBx2 e 2048 MB 2048 MBx1 Hard drive Supports 6 35 cm 2 5 in hard drives in 9 5 mm 37 in and 7 0 mm 28 in thicknesses all hard drives use the same bracket Customer accessible Serial ATA Accelerometer protection support Supports the following hard drives e 1 TB 5400 rpm 9 5 mm e 750 5400 rpm 9 5 mm e 500 GB 5400 rpm 9 5 mm and 7 0 mm Supports 24 GB mSATA solid state drive with system memory up to 8 for use with select computer models with Intel processors and switchable discrete graphics Optical drive Fixed Serial ATA 9 5 mm tray load e DVD RW Double Layer SuperMulti Drive Zero power Optical drive Audio and video HD audio Dual speakers Supports Nuance Voice Recognition HP TrueVision HD webcam fixed no tilt with activity LED 1280x720 by 30 frames per second Two dual array digital microphones with appropriate beam forming echo cancellation noise reduction software USB 2 0 M jpeg Ethernet Integrated 10 100 NIC 4 Category Wireless Description Integrated wireless local area network WLAN options by way of wireless module One half size mini card slot Two WLAN antennas built into display assembly Support for the following WLAN formats e Realte
30. restart the computer While the computer is booting press esc When the Startup menu is displayed press Using Setup Utility Changing the language of Setup Utility Start Setup Utility Use the arrow keys to select System Configuration gt Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter M o ml To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately Navigating and selecting in Setup Utility Setup Utility does not support the TouchPad Navigation and selection are by keystroke e choose a menu or a menu item use the arrow keys e an in a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 and f e select an item press enter e close a text box or return to the menu display press esc e Todisplay additional navigation and selection information while Setup Utility is open press f1 104 Chapter 8 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics Displaying system information 1 Start Setup Utility 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without chang
31. style white finish for use in Greece 720597041 Painted island style white finish for use in France 720597 051 Painted island style white finish for use in Italy 720597 061 Painted island style white finish for use in Spain 7205972071 Painted island style white finish for use in Portugal 720597 131 Painted island style white finish for use in Turkey 720597 141 Painted island style white finish for use in Greece 720597 151 Painted island style white finish for use in Saudi Arabia 720597 171 Painted island style white finish for use Hungary 720597211 Painted island style white finish for use in Russia 720597 251 Painted island style white finish for use in Bulgaria 720597 261 Painted island style white finish for use in Romania 720597271 Painted island style white finish for use in Thailand 720597 281 Painted island style white finish for use in Japan 720597291 Painted island style white finish for use in Belgium 720597 A41 Painted island style white finish for use in Taiwan 720597 AB 1 Painted island style white finish for use in South Korea 720597 AD1 Painted island style white finish for International use 720597831 Painted island style white finish for use in Slovenia 720597 BA1 Painted island style white finish for use in Israel 720597 1 Painted island style white finish for use in Switzerland 720597 BG1 Painted island style white finish for use in Israel 720597 DB1 Painted island style white finish for use in Nordic regions 720597 DH1 Painted
32. the screws spare part number is 732083 001 In aluminum metal finish 732073 001 In sparkling black finish 732074 001 In pearl white finish 737170 001 In flyer red finish 737171 001 In revolutionary blue finish 737172 001 In regal purple finish 737173 001 In mineral black finish 737174001 In Goji berry finish 737175 001 In hazel berry finish 737176001 In raspberry finish 737177 001 3 Webcam microphone module includes adhesive 738664 001 4 Display panel cable includes webcamera microphone module cable and two 732066 001 rubber screws Display assembly subcomponents 25 Item Component Spare part number 5 Antenna Kit includes left and right wireless antenna cables and transceivers and 2 732063 001 rubber screws 6 Display Hinge Kit includes left and right hinges and 2 rubber screws 732072 001 7 Display back enclosure includes 2 rubber screw covers In pearl white finish 725611 001 In sparkling black finish 725612 001 In flyer red finish 725613 001 In revolutionary blue finish 725614 001 In regal purple finish 725615001 In aluminum metal finish 732064 001 In mineral black finish 737166 001 In berry finish 737167 001 In hazel berry finish 737168 001 In raspberry finish 737169 001 Miscellaneous parts Component Spare part number AC adapter 65 W HP Smart AC adapter RC V EM 3 wire 714657 001 65 W HP Smart AC adapter RC V 3 wire 710412 001 90 W PFC
33. tray 3 out from the front until the optical drive is completely removed from the computer of emm am aam coe eee m e Component replacement procedures 49 If it is necessary to replace the optical drive bracket and bezel position the optical drive with the rear panel toward you 1 Remove the two Phillips screws from the optical drive 1 and remove the bracket 2 el Ce 45 2 Use an unbent paperclip and press in gently on paper clip 1 and release from the tab 2 until the disc tray releases Tilt the tray 3 and pull the bezel 4 to remove it Reverse this procedure to reassemble and install the optical drive 50 Chapter 5 Removal and replacement procedures for Customer Self Repair parts 6 Removal and replacement procedures for Authorized Service Provider parts CAUTION Components described in this chapter should only be accessed by an authorized service y y provider Accessing these parts can damage the computer or void the warranty Component replacement procedures ET NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer See Labels on page 15 for details This chapter provides removal and replacement procedures for Authorized Service Provider only parts There are as many as 62 screws that must be removed replaced and or loosened when servicing Authorized S
34. website are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter Starting Setup Utility BIOS 101 Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Suspend Do
35. with Windows Professional 737141 001 System board AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15W for use with FreeDOS and Ubuntu 737141 501 System board AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15W for use with Windows Standard 737141 601 System board AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15W for use with Windows Professional 737166 001 Display enclosure in mineral black finish 737167 001 Display enclosure in Goji berry finish 737168 001 Display enclosure in hazel berry finish Chapter 3 Illustrated parts catalog Spare part number Description 737169 001 Display enclosure in raspberry finish 737170 001 Touchscreen display 15 6 BV HD PRW in pearl white finish 737171 001 Touchscreen display 15 6 BV HD PRW in flyer red finish 737172 001 Touchscreen display 15 6 BV HD PRW in revolutionary blue finish 737173 001 Touchscreen display 15 6 BV HD PRW in regal purple finish 737174 001 Touchscreen display 15 6 BV HD PRW in mineral black finish 737175 001 Touchscreen display 15 6 BV HD PRW in Goji berry finish 737176 001 Touchscreen display 15 6 BV HD PRW in hazel berry finish 737177 001 Touchscreen display 15 6 BV HD PRW in raspberry finish 737178 001 Top cover in mineral black finish 737179 001 Top cover in Goji berry finish 737180 001 Top cover in hazel berry finish 737181 001 Top cover in raspberry finish 737669 001 System board Intel
36. 0 1 6 GHz processor 3 MB L3 cache 15 W for use with 732086 601 Windows Professional Intel Core i3 4005U 1 7 GHz processor 3 MB L3 cache 15 W for use with 732087 001 FreeDOS and Ubuntu Intel Core i3 4005U 1 7 GHz processor 3 MB L3 cache 15 W for use with 732087 501 Windows Standard Intel Core i3 4005U 1 7 GHz processor 3 MB L3 cache 15 W for use with 732087 601 Windows Professional For computer models equipped with Intel UMA processors 3rd generation Intel Pentium 21170 DC HM76 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W 737980 001 for use with FreeDOS and Ubuntu Intel Pentium 21170 DC HM76 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W 737980501 for use with Windows Standard Intel Pentium 21170 DC HM76 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17 W 737980 601 for use with Windows Professional Intel Celeron 10070 DC HM76 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17 W 737981 001 for use with FreeDOS and Ubuntu 20 Chapter Illustrated parts catalog Item Component Spare part number Intel Celeron 10070 DC HM76 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17 W 737981 501 for use with Windows Standard Intel Celeron 10070 DC HM76 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17 W 737981 601 for use with Windows Professional Intel Core 13 32170 DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use 737982 001 with FreeDOS and Ubuntu Intel Core i3 3217U DC 1 8 GHz 3 M
37. 1 Cover Kit includes service door and wireless module compartment cover 732080 001 15 6 in LED HD BrightView raw display panel includes 2 rubber screw covers 732082 001 Screw Kit 732083 001 Screw Kit for TouchSmart models 732084 001 Speakers include subwoofer speaker cables and 4 rubber isolators 732086 001 System board Intel Core i5 4200U 1 6 GHz processor 3 0 MB L3 cache 15 W for use with FreeDOS and Ubuntu 732086 501 System board Intel Core i5 4200U 1 6 GHz processor 3 0 MB L3 cache 15 W for use with Windows Standard 732086 601 System board Intel Core i5 4200U 1 6 GHz processor 3 0 MB L3 cache 15 W for use with Windows Professional 732087 001 System board Intel Core i3 4005U 1 7 GHz processor 3 0 MB L3 cache 15 W for use with FreeDOS and Ubuntu includes replacement thermal material 732087 501 System board Intel Core 13 40050 1 7 GHz processor 3 0 L3 cache 15 W for use with Windows Standard includes replacement thermal material 732087 601 System board Intel Core i3 4005U 1 7 GHz processor 3 0 MB L3 cache 15 W for use with Windows Professional includes replacement thermal material 732089 001 System board Intel Core i3 4005U 8670M 1 GB 1 7 GHz DC BGA 15W for use with FreeDOS and Ubuntu Chapter 3 Illustrated parts catalog Spare part number Description 732089 501 System board Intel Core i3 4005U 8670M 1 GB 1 7 GHz DC BGA 15W for us
38. 1739 001 4 GB memory module 691740 001 8 GB memory module PC3L 12800 1600Mhz SHARED 693374 001 8 GB memory module PC3 12800 1600Mhz SHARED 670034 001 17 WLAN module Ralink RT3290LE 802 11b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter for use 690020 001 on all computer models Atheros 9485 802 11b g n WiFi Adapter for use on all computer models 675794 001 Realtek RTL8188EE 802 11bgn Wi Fi Adapter for use on all computer models 709848 001 Mediatek MT7630E 802 11bgn Wi Fi Adapter and Mediatek Bluetooth 4 0 Adapter 710418 001 for use only on computer models equipped with an AMD processor Intel Centrino Advanced N 6235 WLAN module for use only on computer models 717384 001 in Japan 18 Speakers include speaker cables and 4 rubber isolators 732084 001 19 4 cell 41 Wh 2 8 Ah Li ion battery 728460 001 20 Base enclosure includes battery release latch mechanism and RJ45 cover 732065 001 21 Optical Drive SuperMulti DVD R RW Double Layer Drive includes bezel 732075 001 and bracket 22 Service door part of the plastics kit 732079 001 Chapter 3 Illustrated parts catalog Display assembly subcomponents Item Component Spare part number 1 Display bezel includes 2 rubber screws 725617 001 2 15 6 in BrightView HD LED SVA display panel screws included in the 732080 001 screw kit spare part number 732082 001 15 6 in BrightView HD LED SVA Touchscreen display panel For Touchscreens
39. 3 900 MHzx4 PCs e AMD Sun XT Radeon HD with 1024 MB of dedicated video memory 128Mx16 DDR3 1GHz x e Sun XT Radeon HD 8670M with 1 GB of dedicated video memory 256Mx16 DDR3 1 GHz x 4 pcs e Sun XT Radeon HD 8670 with 2 GB of dedicated video memory 256Mx16 DDR3 1 GHz x 4 pcs Support HD decode DX11 11 1 HDMI and Optimus Supports Px5 5 AMD Start Now AMD IOIC 1 0 and AMD Start Now AMD IOIC 2 0 Dual Graphics e Radeon HD 8610G HD 8670M e Radeon HD 8510G HD 8670M e Radeon 76206 HD 8670M e Radeon HD 7600G 8670M Panel 15 6 in light emitting diode LED SVA high definition HD BrightView 1366x768 Chapter 1 Product description display 3 6 mm typical brightness 200 nits 15 6 in SVA high definition HD BrightView 1366x768 display 3 0 mm typical brightness 200 nits SVA eTP touch GIF GIS OGS Multitouch All display assemblies include 2 wireless local area network WLAN antenna cables 16 9 Ultra Wide Aspect Ratio Category Memory Description Two SODIMM customer accessible upgradable memory module slots DDR3L 1600 MHz dual channel support DDR3L 1600 MHz single channel support Supports up to 12 GB max system memory DDR3L 1600MHz module select models only Supports the following system RAM configurations e 12288 MB 8192 MB x 1 4096 MB x 1 e 8192 MB 8192 MBx1 or 4096 MBx2 not supported on computer
40. 70M 2 8 GHz 2 0 GHz 2 GB 12 1600MHz DDR3L Quad 25W for use 737138 001 with FreeDOS and Ubuntu AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB 12 1600MHz DDR3L Quad 25W for use 737138 501 with Windows Standard AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB 12 1600MHz DDR3L Quad 25W use 737138 601 with Windows Professional Before removing the system board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 43 and then remove the following components a Optical drive see Optical drive on page 48 b Service door see Service door on page 45 c WLAN module see WLAN module on page 47 d Memory module see Memory module on page 45 e Keyboard see Keyboard on page 55 f Top cover see Top cover on page 61 g Hard drive see Hard drive on page 65 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Hard drive cable e Power connector cable e RTC battery see RTC battery on page 83 78 Chapter 6 Removal and replacement procedures for Authorized Servic
41. 7917 001 Before removing the RTC battery follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 43 and then remove the following components f g h Optical drive see Optical drive on page 48 Service door see Service door on page 45 WLAN module see WLAN module on page 47 Memory module see Memory module on page 45 Keyboard see Keyboard on page 55 Top cover see Top cover on page 61 Hard drive see Hard drive on page 65 System board see System board on page 75 Remove the RTC battery 1 Use a flat bladed non metallic tool 1 to release the RTC battery from the socket on the system board Component replacement procedures 83 2 Remove the RTC battery 2 Reverse this procedure to install the RTC battery When installing the RTC battery make sure the sign faces up 84 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Fan Description Spare part number Fan 732068 001 EJ NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer
42. 7W for use with 737982 601 Windows Professional For computer models equipped with Intel Discrete processors 4th generation Component replacement procedures 75 76 Description Spare part number Intel Core i7 4500U 1 8 GHz DC BGA 15W for use with FreeDOS and Ubuntu 737986 001 Intel Core i7 4500U 1 8 GHz DC BGA 15W for use with Windows Standard 737986 501 Intel Core i7 4500U 1 8 GHz DC BGA 15W for use with Windows Professional 737986 601 Intel Core 15 42000 740M 2 GB 1 6 GHz DC BGA 15W for use with FreeDOS and Ubuntu 736377 001 Intel Core i5 4200U 740M 2 GB 1 6 GHz DC BGA 15W for use with Windows Standard 736377 501 Intel Core 15 42000 740M 2 GB 1 6 GHz DC BGA 15W for use with Windows Professional 736377 601 Intel Core 15 42000 8670M 1 GB 1 6 GHz DC BGA 15W for use with FreeDOS and Ubuntu 737669 001 Intel Core i5 4200U 8670M 1 GB 1 6 GHz DC BGA 15W for use with Windows Standard 737669 501 Intel Core 15 42000 8670M 1 GB 1 6 GHz DC BGA 15W for use with Windows Professional 737669 601 Intel Core i3 4005U 8670M 1 GB 1 7 GHz DC BGA 15W for use with FreeDOS and Ubuntu 732089 001 Intel Core i3 4005U 8670M 1 GB 1 7 GHz DC BGA 15W for use with Windows Standard 732089 501 Intel Core i3 4005U 8670M 1 GB 1 7 GHz DC BGA 15W for use with Windows Professional 732089 601 For computer models equipped with Intel Discrete processors 3rd generation Intel Cor
43. 8 GHz processor 2 0 MB L3 cache 17 W Intel Celeron 1007U DC 1 5 GHz processor 2 0 MB L3 cache 17 W AMD A10 5745M 2 9 GHz 2 1 GHz processor 4 MB L2 1333MHz DDR3L Quad 25W AMD A8 5545M 2 7 GHz 1 7 GHz 4 L2 1333MHz DDR3L Quad 19 W AMD A10 4655M 2 8 GHz 2 0 GHz 4 MB L2 1600MHz DDR3L Quad 25 W AMD 8 4555 2 4 GHz 1 6 GHz 4 MB L2 1600MHz DDR3L Quad 19 W AMD A6 5200 2 0 GHz 2 MB L2 1600MHz DDR3L Quad 25 W AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W AMD 2 3000 1 65 GHz 1 MB L2 1600MHz DDR3L Dual 15 W AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15 W Chipset Intel Lynx Point LP PCH Integrated in MCP ULT one chip solution Intel Panther Point PCH Intel HM76 Express Chipset ULV two chip solution AMD A76M FCH AMD Integrated SoC FCH 2 Category Description Graphics Internal graphics Intel graphics Intel HD Graphics 4400 Intel Haswell Intel HD Graphics 4000 Intel Ivy Bridge on computer models equipped with an Intel Core 17 15 13 3000 series processor Intel HD Graphics for use with Intel Pentium and Celeron processors AMD graphics e Radeon HD 86106 e AMD Radeon HD 85106 e AMD Radeon HD 84006 e Radeon HD 8330 e Radeon HD 8280 e Radeo HD 8240 e AMD Radeon HD 76206 e AMD Radeon HD 76006 Switchable discrete graphics e NVIDIA N14P GV2 GeForce GT R 740M with 2 GB of dedicated video memory 258 MBx16 DDR
44. 826 501 Windows Standard AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with 734826 601 Windows Professional AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with 734827 001 FreeDOS and Ubuntu AMD A6 50001 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with 734827 501 Windows Standard AMD A6 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15 W for use with 734827 601 Windows Professional AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 L2 1333MHz DDR3L Quad 19 734829 001 W for use with FreeDOS and Ubuntu AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 L2 1333MHz DDR3L Quad 19 734829 501 W for use with Windows Standard AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 L2 1333MHz DDR3L Quad 19 734829 601 W for use with Windows Professional AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1600MHz DDR3L Quad 19 W for 737140 001 use with FreeDOS and Ubuntu AMD A8 4555M 2 4 GHz 1 6 GHz 4 L2 1600MHz DDR3L Quad 19 W for 737140 501 use with Windows Standard AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1600MHz DDR3L Quad 19 W for 737140 601 use with Windows Professional Chapter 3 Illustrated parts catalog Item Component Spare part number AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15 W for use with 737141 001 FreeDOS and Ubuntu AMD E1 2500 1 4 GHz 1 MB L2 1600MHz DDR3L Dual 15 W for use with 737141 501 Windows Standard AMD E1 2500 1 4 GHz 1 MB
45. B L3 Cache 1600MHz DDR3 17 W for use 737982 501 with Windows Standard Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17 W for use 737982 601 with Windows Professional For computer models equipped with Intel Discrete processors 4th generation Intel Core i7 4500U 1 8 GHz 2 GB DC BGA 15 W for use with FreeDOS and 737986 001 Ubuntu Intel Core 17 45000 1 8 GHz 2 GB DC BGA 15 W for use with Windows Standard 737986 501 Intel Core i7 4500U 1 8 GHz 2 GB DC BGA 15 W for use with Windows 737986 601 Professional Intel Core 15 42000 740M 1 6 GHz 2 GB DC 15 W for use with FreeDOS 736377 001 and Ubuntu Intel Core i5 4200U 740M 1 6 GHz 2 GB DC BGA 15 W for use with Windows 736377 501 Standard Intel Core i5 4200U 740M 1 6 GHz 2 GB DC BGA 15 W for use with Windows 736377 601 Professional Intel Core 15 42000 8670M 1 GB 1 6 GHz DC BGA 15 W for use with FreeDOS 737669 001 and Ubuntu Intel Core 15 42000 8670M 1 6 GHz 1 GB DC BGA 15 W for use with Windows 737669 501 Standard Intel Core 15 42000 8670M 1 6 GHz 1 GB DC BGA 15 W for use with Windows 737669 601 Professional Intel Core i3 4005U 8670M 1 GB 1 7 GHz DC BGA 15 W for use with FreeDOS 732089 001 and Ubuntu Intel Core 13 40050 8670M 1 7 GHz 1 GB DC BGA 15 W for use with Windows 732089 501 Standard Intel Core 13 40050 8670M 1 7 GHz 1 GB DC BGA 15 W for use with Windows 732089 601 Professional For computer models equipped with Intel Discrete processors
46. Core i5 4200U 8670M 1 GB 1 6 GHz DC BGA 15W for use with FreeDOS and Ubuntu 737669 501 System board Intel Core i5 4200U 8670M 1 GB 1 6 GHz DC BGA 15W for use with Windows Standard 737669 601 System board Intel Core i5 4200U 8670M 1 GB 1 6 GHz DC BGA 15W for use with Windows Professional 737980 001 System board Intel Pentium 2117U DC HM76 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with FreeDOS and Ubuntu 737980 501 System board Intel Pentium 2117U DC HM76 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with Windows Standard 737980 601 System board Intel Pentium 2117U DC HM76 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with Windows Professional 737981 001 System board Intel Celeron 1007U DC HM76 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with FreeDOS and Ubuntu 737981 501 System board Intel Celeron 1007U DC HM76 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with Windows Standard 737981 601 System board Intel Celeron 1007U DC HM76 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with Windows Professional 737982 001 System board Intel Core i3 3217U DC 1 8GHz 3 L3 Cache 1600MHz DDR3 17W for use with FreeDOS and Ubuntu 737982 501 System board Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17W for use with Windows Standard 737982 601 System board Intel Core i3 3217U DC 1 8 GHz 3 L3 Cache 1600MHz DDR3 17W for use with Windows Professional Sequential
47. History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Windows Help and Support From the Start screen type h and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive e Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place e Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs thot will be required e Tocreate recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL DVD R DL discs Do not use rewritable discs such as CD RW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive e lf your computer does not in
48. L2 1600MHz DDR3L Dual 15 W for use with 737141 601 Windows Professional AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25 738124 001 W for use with FreeDOS and Ubuntu AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25 738124 501 W for use with Windows Standard AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 L2 1333MHz DDR3L Quad 25 738124 601 W for use with Windows Professional For computer models equipped with AMD Discrete processors AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15 W for use 734820 001 with FreeDOS and Ubuntu AMD A4 5000 8670M 1 5 GHz 1 GB 12 1600MHz DDR3L Quad 15 W for use 734820 501 with Windows Standard AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15 W for use 734820 601 with Windows Professional AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L Quad 25 W for use 734821 001 with FreeDOS and Ubuntu AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L Quad 25 W for use 734821 501 with Windows Standard AMD A6 5200 8670M 2 0 GHz L2 1 GB 1600MHz DDR3L Quad 25 W for use 734821 601 with Windows Professional AMD A10 5745M 8670M 2 GB 2 9 GHz 2 1 GHz L2 1333MHz DDR3L Quad 734824 001 25 W for use with FreeDOS and Ubuntu AMD A10 5745M 8670M 2 9 GHz 2 1 GHz 2 GB 12 1333MHz DDR3L Quad 734824 501 25 W for use with Windows Standard AMD A10 5745M 8670M 2 9 GHz 2 1 GHz 2 GB L2 1333MHz DDR3L Quad 734824 601 25 W for use with Windows Professional AMD A10 4655
49. M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1600MHz DDR3L Quad 737138 001 25 W for use with FreeDOS and Ubuntu AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB 12 1600MHz DDR3L Quad 737138 501 25 W for use with Windows Standard AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1600MHz DDR3L Quad 737138 601 25 W for use with Windows Professional 11 Fan 732068 001 12 RTC battery 697917 001 13 Heat sink assembly includes replacement thermal material Computer major components 23 24 Item Component Spare part number For use only on computer models equipped with a graphics subsystem with Intel 732070 001 discrete memory For use only on computer models equipped with a graphics subsystem with Intel 732069 001 UMA memory Heat sink for use only on computer models equipped with a graphics subsystem with 734448 001 AMD UMA memory 19 W Heat sink for use only on computer models equipped with a graphics subsystem with 734449 001 AMD UMA memory 25 W Heat sink for use only on computer models equipped with a graphics subsystem with 734450 001 AMD discrete memory 19 W Heat sink for use only on computer models equipped with a graphics subsystem with 734451 001 AMD discrete memory 25 W 14 Power connector includes bracket 732067 001 15 Hard drive connector cable is ovailable the hardware kit number 732071 001 16 Memory modules 2 12800 1600 MHz 2 GB memory module 69
50. MB L2 1333MHz DDR3L Quad 25W for use 738124 001 with FreeDOS and Ubuntu AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25W for use 738124 501 with Windows Standard AMD A10 5745M A76M 2 9 GHz 2 1 GHz 4 MB L2 1333MHz DDR3L Quad 25W for use 738124 601 with Windows Professional For computer models equipped with AMD Discrete processors AMD A4 5000 8670M 1 5 GHz 1 GB 12 1600MHz DDR3L Quad 15W for use with FreeDOS 734820 001 and Ubuntu AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15W for use with 734820 501 Windows Standard AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15W for use with 734820 601 Windows Professional AMD A6 5200 8670M 2 0 GHz 1 GB 12 1600MHz DDR3L Quad 25W for use with 734821 001 FreeDOS and Ubuntu Component replacement procedures 77 Description Spare part number AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L Quad 25W for use with 734821 501 Windows Standard AMD A6 5200 8670M 2 0 GHz 1 GB L2 1600MHz DDR3L Quad 25W for use with 734821 601 Windows Professional AMD A10 5745M 8670M 2 9GHz 2 1GHz 2 GB L2 1333MHz DDR3L Quad 25W for use 734824 001 with FreeDOS and Ubuntu AMD A10 5745M 8670M 2 9 GHz 2 1 GHz 2 GB L2 1333MHz DDR3L Quad 25W for use 734824 501 with Windows Standard AMD A10 5745M 8670M 2 9 GHz 2 1 GHz 2 GB L2 1333MHz DDR3L Quad 25W for use 734824 601 with Windows Professional AMD A10 4655M 86
51. PC3 12800 1600Mhz Shared 670034 001 Before removing a memory module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer Component replacement procedures 45 4 Remove the battery see Battery on page 43 5 Remove the service door see Service door on page 45 Remove the memory module NOTE the location of the memory module If you are replacing it install the new memory module in the same slot 1 Spread the two retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up 2 Remove the memory module 2 by pulling it away from the slot at a 45 degree angle Reverse this procedure to install the memory module 46 Chapter 5 Removal and replacement procedures for Customer Self Repair parts WLAN module Description Spare part number Atheros AR9485 802 11b g n WiFi Adapter for use on all computer models 675794 001 Ralink RT3290LE 802 11b g n 1x1 WiFi and Bluetooth 4 0 Combo Adapter for use on all 690020 001 computer models Realtek RTL8188EE 802 1 1bgn Wi Fi Adapter for use on all computer models 709848 001 Mediatek MT7630E 802 11bgn Wi Fi Adapter and Mediate
52. a 17 Computer major components 17 Display assembly subcomponents copre ines Cerea Rep Pk pita Gad 235 Miscellaneous parts tq quia 26 28 Sequential part number listing pete tt deviates 10645 etra er eA 28 4 Removal and replacement procedures preliminary requirements 37 Tools reg ired 37 fosa 37 37 Cables and connectors 38 Drive handling T UE EET 38 39 Electrostatic discharge damage s er asi etn Datur exa ritmi nib Sai d nd ad 39 Packaging and transporting guidelines 1 opes 40 Workstation 40 Equipment guidelines 41 vii Component replacement procedures eene nenne 42 43 e1 ENTE 45 Memory mod le MN 45 Mem TUTO 47 Optical diye sorei a a a a ae aE EREE Ea 48 6 Removal and replacement procedures for Authorized Service Provider parts 51 Component replacement procedures sssssssssssssseeeeeee eene ener eene 51 Display Bells ioc Mies eade a losa scn cute oc f AES ud ec Sa fonce iud 52 Meo SOUND
53. able 720597 AD1 Keyboard in painted island style pearl white finish for use in Korea includes keyboard cable 720597 31 Keyboard painted island style pearl white finish for International use includes keyboard cable 720597 1 Keyboard in painted island style pearl white finish for use in Slovenia includes keyboard cable 720597 1 Keyboard in painted island style pearl white finish for use in Israel includes keyboard cable 720597 BG1 Keyboard in painted island style pearl white finish for use in Switzerland includes keyboard cable 720597 DB1 Keyboard in painted island style pearl white finish for use in includes keyboard cable 720597 DH1 Keyboard in painted island style pearl white finish for use in Nordic regions includes keyboard cable 720597 FL1 Keyboard in painted island style pearl white finish for use in the Czech Republic includes keyboard cable 720597 FP 1 Keyboard in painted island style pearl white finish for use in the includes keyboard cable 725611 001 Display enclosure in pearl white 725612 001 Display enclosure in sparkling black 725613 001 Display enclosure in flyer red 725614 001 Display enclosure in revolutionary blue 725615 001 Display enclosure in regal purple 725617 001 Display bezel includes 2 rubber screw covers and rubber bumpers 728460 001 A cell 41 Wh 2 8 Ah Li ion battery 732063 001 Antenna Kit includes left and right wireless antenna cables and transceivers and 2 rubber screw covers 732064 001
54. ack finish for use in Hungary 719853211 Textured island style black finish for use in Russia 719853 251 Textured island style black finish for use in Bulgaria 719853261 Textured island style black finish for use in Romania 719853271 Textured island style black finish for use in Thailand 719853281 Textured island style black finish for use in Japan 719853 291 Textured island style black finish for use in Belgium 719853 A41 Textured island style black finish for use in Taiwan 719853 AB1 Textured island style black finish for use in South Korea 719853 AD1 Textured island style black finish for International use 719853 B31 Textured island style black finish for use in Slovenia 719853 BA1 Textured island style black finish for use in Israel 719853 BB1 Textured island style black finish for use in Switzerland 719853 BG1 Textured island style black finish for use in Canada 719853 DB1 Textured island style black finish for use in Nordic regions 719853 DH1 Textured island style black finish for use in Czech Slovakia regions 719853 FL1 Textured island style black finish for use in Northwest Africa 719853 FP1 Textured island style black finish for use in Canada 719853 DB1 Painted island style white finish for use in the United States 720597 001 Component replacement procedures 55 Description Spare part number Painted island style white finish for use in the United Kingdom 720597 031 Painted island
55. ains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 102 Chapter 7 Windows 8 Using Setup Utility BIOS and System Diagnostics e e e Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turnon or restart the computer quickly press esc and then press 2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ej NOTE If you need to stop a diagnostic test while it is running press esc Using System Diagnostics 103 8 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility A Turn on or
56. apter 1M length power cord Supports battery fast charge Category Description Supports the following batteries battery is user removable e Cell battery 41 Whr 2 8 AH Security Security cable lock Intel IPT support Intel Ready support Operating system Preinstalled e Windows 8 Standard 64 bit e Windows 8 Professional 64 bit FreeDOS 2 0 Ubuntu Linux Serviceability End user replaceable parts e AC adapter e Battery e Keyboard select model replacement only e Memory module e Optical drive e WLAN module 6 2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type c and then select Control Panel 2 Select System and Security and then in the System area click Device Manager A list reveals all the devices installed on your computer Locating software To find out what software is installed on your computer 1 From the Start screen right click using the mouse Loc Swipe from the top of the TouchPad to reveal all apps 2 Select the All apps icon Chapter 2 External component identification Right side Component 1 1 Power light Description e The computer is on e Blinking The computer is in the Sleep state a power saving state The computer shuts off power to the display and other unneeded components e The c
57. are partnumber 28 Display spare partnumbers 35 display specifications display assembly removal 94 spare partnumbers 94 subcomponents 25 display bezel removal 52 96 spare part number 25 31 53 94 97 Display enclosure spare part numbers display enclosure spare partnumber 31 display enclosure spare part numbers 26 31 95 display hinge removal 98 spare part number 26 32 95 99 Display Hinge Kit spare part 108 34 35 number 26 32 95 99 Display panel spare partnumbers 32 display panel product description 2 removal 97 spare part number 25 32 94 98 display panel cable removal 99 spare part number 25 32 95 99 DVD RW Double Layer SuperMulti Drive spare partnumber 32 E esc key identifying 13 Ethernet product description 3 F factory settings restoring for Ubuntu Linux computer models 105 fan removal 85 spare part numbers 85 fan heat sink assembly removal 87 spare part numbers 23 32 87 fn key identifying 13 G graphics product description 2 H hard drive product description 3 removal 65 spare part numbers 20 28 29 65 specifications 109 hard drive connector cable illustrated 28 Hard Drive Hardware Kit contents 28 spare partnumber 20 28 32 65 hard drive light 7 hard drive rubber bracket illustrated 28 removal 68 hard drive identifying 15 HDMI 27 HDMI adapter spare part numbers 29 HDMI port identifying 8 heat sink spare part numbers 33 heat sink assembly spare par
58. ase the ZIF connector 1 by lifting the connector tab to which the keyboard cable is connected and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard 3 Component replacement procedures 59 Reverse this procedure to install the keyboard 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Top cover EJ NOTE The top cover spare part kit includes the TouchPad buttons TouchPad board and TouchPad cable Description Spare part number In pearl white finish 732091001 In flyer red finish 732092 001 In revolutionary blue finish 732093 001 In regal purple finish 732094001 In sparkling black finish 732095 001 In aluminum metal finish 732096 001 In mineral black finish 737178 001 In Goji berry finish 737179 001 In hazel berry finish 737180 001 In raspberry finish 737181 001 Make special note of each screw and screw lock size and location during removal and replacement Before removing the top cover follow these steps 1 2 3 4 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 43 and then remove the following components a Optical drive see Optical drive on page 48
59. cable see Optical drive on page 48 e USB audio board see Hard drive on page 65 Reverse this procedure to install the top cover 64 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Hard drive EJ NOTE The hard drive spare part kit includes the hard drive rubber bracket and screws These components are included in the Hard Drive Hardware Kit spare part number 732071 001 Description Spare part number 1 TB 5400 rpm 7 0 mm 9 5 mm 676521 005 750 GB 5400 rpm 9 5 mm 634250 005 500 GB 5400 rpm 9 5 mm 669299 005 500 5400 rpm 7 0 mm 683802 005 Before removing the hard drive follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 43 and then remove the following components Optical drive see Optical drive on page 48 vn Service door see Service door on page 45 WLAN module see WLAN module on page 47 d Memory module see Memory module on page 45 Keyboard see Keyboard on page 55 f Top cover see Top cover on page 61 Component replacement procedures 65 Remove the hard drive 1 Disconnect the USB audio cable 1 by f
60. cement procedures 47 3 Remove the WLAN module 3 by pulling the module away from the slot at an angle NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves should be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Optical drive E NOTE The optical drive spare part kit includes a bezel and bracket Description Spare part number Disc ROM with SuperMulti DVD R RW Double Layer Drive includes bezel bracket and screws 732075 001 48 Chapter 5 Removal and replacement procedures for Customer Self Repair parts Before removing the optical drive follow these steps 1 2 3 4 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 43 Remove the optical drive 1 Using a small Phillips screwdriver remove the Phillips M2 5x6 5 screw that secures the optical drive to the computer 1 Using the screwdriver push on the rear of the CD DVD drive to disconnect it from the computer If necessary use an unbent paperclip and press in gently on the paper clip 2 until the disc tray releases Pull the
61. change the computer boot order See Changing the computer boot order on page 116 3 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created Restart the computer Press and hold esc while the computer is restarting and then press 9 for boot options Select the optical drive or USB flash drive you want to boot from UE dE uil s Follow the on screen instructions Removing the HP Recovery partition 116 HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space y IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on page 112 Chapter 10 Windows 8 Backing up restoring and recovering Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Reco
62. clude an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e creation process can take up to an hour or more Do not interrupt the creation process e If necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Recovery Media Creation and follow the instructions to continue If you ever need to recover the system see Recovering using HP Recovery Manager on page 115 112 10 Windows 8 Backing up restoring and recovering Restore and recovery Ther
63. crews 2 that secure the fan to the system board Component replacement procedures 85 4 Remove the fan 3 from the system board Reverse this procedure to install the fan 86 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Heat sink assembly Description Spare part number Heat sink assembly for use only on computer models equipped with a graphics subsystem with 732070 001 discrete memory includes replacement thermal material Heat sink assembly for use only on computer models equipped with a graphics subsystem with 732069 001 memory includes replacement thermal material Heat sink for use only on computer models equipped with a graphics subsystem with AMD UMA 734448 001 memory 19 W Heat sink for use only on computer models equipped with a graphics subsystem with AMD UMA 734449 001 memory 25 W Heat sink for use only on computer models equipped with a graphics subsystem with AMD discrete 734450 001 memory 19 W Heat sink for use only on computer models equipped with a graphics subsystem with AMD discrete 734451 001 memory 25 W ET NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high ex
64. d dah 105 viii Weigh Tr BIOS M 106 Determining the BIOS version teh o 106 Downloading a BIOS update 106 Using Advanced System Diagnostics RE VRo du ebat FA FER ert 107 Fa 108 Compiler siecle acis scott po etri 108 15 0 inch display specifications ordo aga ir 108 Hard drive sp cifications TT TOO e 109 10 Windows 8 Backing up restoring and recovering 111 Creating recovery media and backups Ur brin 111 Creating HP Recovery meiden rho eite 112 R store and a en elisa AE EAA R rei EOE E ANAE 113 Using Windows Refresh for quick and easy recovery 114 Remove everything and reinstall Windows ssssssne 114 Recovering using HP Recovery Manager 4 115 What you need to know eatin 115 Using the HP Recovery partition to recover a minimized image 115 Using HP Recovery media to recover sessssssseeee 116 Changing the computer c ame orba rmt r PE 116 Removing the HP Recovery partition
65. dule cable and two rubber screws 732066 001 Antenna Kit includes left and right wireless antenna cables and transceivers and 2 rubber 732063 001 screws Display Hinge Kit includes 2 rubber screws 732072 001 Display enclosure includes 2 rubber screw covers In pearl white finish 725611 001 In sparkling black finish 725612 001 In flyer red finish 725613 001 In revolutionary blue finish 725614 001 In regal purple finish 725615 001 In aluminum metal finish 732064 001 In mineral black finish 737166001 In Goji berry finish 737167 001 In hazel berry finish 737168001 In raspberry finish 737169001 EJ NOTE The display assembly is spared at the subcomponent level only For more display assembly spare part information see the individual removal subsections Before removing the display assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 43 and then remove the following components a Optical drive see Optical drive on page 48 b Service door see Service door on page 45 WLAN module see WLAN module on page 47 Component replacement procedures 95
66. e 13 32170 DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for 737984 001 use with FreeDOS and Ubuntu Intel Core i3 3217U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for 737984 501 use with Windows Standard Intel Core i3 3217U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for 737984 601 use with Windows Professional Intel Core 13 32170 DC 8670M 2 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for 737985 001 use with FreeDOS and Ubuntu Intel Core i3 3217U DC 8670M 2 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for 737985 501 use with Windows Standard Intel Core 13 32170 DC 8670M 2 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for 737985 601 use with Windows Professional Intel Pentium 2117U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for 737983 001 use with FreeDOS and Ubuntu Intel Pentium 2117U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for 737983 501 use with Windows Standard Intel Pentium 2117U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for 737983 601 use with Windows Professional For computer models equipped with AMD UMA processors AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with FreeDOS and 734826 001 Ubuntu AMD A4 5000 1 5 GHz 2 MB L2 1600MHz DDR3L Quad 15W for use with Windows 734826 501 Standard Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
67. e Provider parts e Fan see Heat sink assembly on page 87 e sink assembly see Heat sink assembly on page 87 Remove the system board 1 Disconnect the following cables from the system board 1 Display panel cable 2 Speaker cable 3 Optical drive connector cable 4 Power connector cable Component replacement procedures 79 2 Remove the two Phillips M2 5x6 5 and M2 0x5 0 screws 1 Remove the bracket 2 that secures the power connector bracket to the base enclosure 3 Remove the three Phillips M2 5x5 0 screws 1 that secure the system board to the base enclosure 4 Lift the right side of the system board 2 until it rests at an angle 80 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts 5 Carefully remove from the power connector 3 Remove the system board by sliding it up and to the right at an angle and pull the system board 4 carefully to the right 6 Remove the hard drive connector cable a Turn the system board upside down with the front toward you Component replacement procedures 81 b Disconnect the hard drive connector cable from the system board The hard drive cable is part of the Hard Drive Hardware Kit part number 73207 1 001 Reverse this procedure to install the system board 82 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts RTC battery Description Spare part number RTC battery 69
68. e are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Windows Help and Support From the Start screen type h and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information and steps for using Windows System Restore see Windows Help and Support From the Start screen type h and then select Help and Support If you want a quick and easy way to recover the system without los
69. e locations refer to Bottom on page 14 e Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support NOTE Your service labels will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer Serial Product XXXXXXKX MMO Warranty ly lyOy Model 3000000 Component 1 Product name 2 Serial number 3 Product number Labels 15 Component 4 Warranty period 5 Model number select models only Warranty 3y3y0y Rev JODOC J0XX PCID 3000000000000000000000000X LLLI HE ELE E B LL Component 1 Serial number 2 Product number 3 Warranty period 4 Model number select models only 5 Revision number e Regulatory label s Provide s regulatory information about the computer e Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 16 Chapter 2 External component identification 3 Illustrated parts catalog Computer major components ET NOTE Details about your computer including model serial number product key
70. e with Windows Standard 732089 601 System board Intel Core i3 4005U 8670M 1 GB 1 7 GHz DC BGA 15W for use with Windows Professional 732091 001 Top cover in pearl white finish includes TouchPad and cable 732092 001 Top cover in flyer red finish includes TouchPad and cable 732093 001 Top cover in revolutionary blue finish includes TouchPad and cable 732094 001 Top cover in regal purple finish includes TouchPad and cable 732095 001 Top cover in sparkling black finish includes TouchPad and cable 732096 001 Top cover in mineral black finish includes TouchPad and cable 734448 001 Heat sink for use only on computer models equipped with a graphics subsystem with AMD UMA memory 19 W 734449 001 Heat sink for use only on computer models equipped with a graphics subsystem with AMD UMA memory 25 W 734450 001 Heat sink for use only on computer models equipped with a graphics subsystem with AMD discrete memory 19 W 734451 001 Heat sink for use only on computer models equipped with a graphics subsystem with AMD discrete memory 25 W 734820 001 System board AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15W for use with FreeDOS and Ubuntu 734820 501 System boardAMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15W for use with Windows Standard 734820 601 System board AMD A4 5000 8670M 1 5 GHz 1 GB L2 1600MHz DDR3L Quad 15W for use with Windows Professional 734821 001 System board AMD A6 5200 8670M 2 0 GHz 1 GB L2
71. e with Windows 732086 601 Professional Fintel Core 13 40050 1 7 GHz processor 3 0 L3 cache 15 W for use with FreeDOS and 732087 001 Ubuntu Intel Core i3 4005U 1 7 GHz processor 3 0 MB L3 cache 15 W for use with Windows 732087 501 Standard Intel Core i3 4005U 1 7 GHz processor 3 0 MB L3 cache 15 W for use with Windows 732087 601 Professional For computer models equipped with Intel UMA processors 3rd generation Intel Pentium 21170 DC HM76 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with 737980 001 FreeDOS and Ubuntu Intel Pentium 21170 DC HM76 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with 737980 501 Windows Standard Intel Pentium 21170 DC HM76 1 8 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with 737980 601 Windows Professional Intel Celeron 10070 DC HM76 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with 737981 001 FreeDOS and Ubuntu Intel Celeron 10070 DC HM76 1 5 GHz 2 MB L3 Cache 1600MHz DDR3 17W for use with 737981 501 Windows Standard Intel Celeron 10070 DC HM76 1 5 GHz 2 L3 Cache 1600MHz DDR3 17W for use with 737981 601 Windows Professional Intel Core i3 3217U DC 1 8GHz 3 MB L3 Cache 1600MHz DDR3 17W for use with 737982 001 FreeDOS and Ubuntu Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 17W for use with 737982 501 Windows Standard Intel Core i3 3217U DC 1 8 GHz 3 MB L3 Cache 1600MHz DDR3 1
72. er on page 115 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 116 Restore and recovery 113 Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you Refresh removes any traditional applications that were not originally installed on the system at the factory E NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support E NOTE You may be prompted for your permission or password when using Refresh See Windows Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh 1 the Start screen point to the far right upper or lower corner of the screen to display the charms Click Settings Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started a
73. ers Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Chapter 4 Removal and replacement procedures preliminary requirements Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge
74. ervice Provider only parts Make special note of each screw size and location during removal and replacement Component replacement procedures 51 52 Display panel Ej NOTE These procedures are for replacing the display panel for HP Pavilion Notebook For procedures to replace the HP Pavilion Notebook display assembly subcomponents see Display assembly on page 94 Description Spare part number Display bezel 725617 001 Display panel 15 6 in HD WLED BrightView flat panel 732080 001 27 IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the display panel follow these steps 1 2 3 4 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 43 Remove the panel If it is necessary to replace the display bezel or any of the display assembly subcomponents Ta Remove the plastic screw covers 1 and the two Phillips M2 5x3 0 screws 2 that secure the display bezel to the display assembly If it is necessary to replace the display bezel or any of the display assembly subcomponents a Flex the inside edges of the bottom edge 3 the left and right
75. ess the BIOS update you want to download 3 Atthe download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update E NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates 106 Chapter 8 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive e e Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics e Startup test This test analyzes the main computer components that are required to start the computer e
76. hat secure the display panel to the display enclosure b Lift the top edge of the display panel 2 and turn the display panel upside down a 18 c Release the connector 1 that secures the display panel cable connector to the display panel Component replacement procedures 97 d Disconnect the display panel cable 2 from the display panel and remove the panel 3 5 If itis necessary to replace the webcamera microphone module a Disconnect the webcamera microphone module cable 1 from the webcamera microphone module The webcamera microphone module cable is part of the display panel cable b Detach the webcamera microphone module 2 from the display enclosure 6 If it is necessary to replace the hinges a Remove the four Phillips M2 5x4 0 screws 1 and 2 that secure the hinges to the display enclosure b Remove the display hinge covers 2 98 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts c Remove the hinges and brackets 3 from the display enclosure 7 If it is necessary to replace the display panel cable a Release the display panel cable from the clips 1 and routing channel built into the display enclosure b Carefully release the cable from the channel guides 2 and remove the display panel cable 3 8 If it is necessary to replace the wireless antenna cables and transceivers a Release the wireless antenna transceivers 1 from
77. he program states how many discs are needed at the beginning of the process To create restore DVDs 1 Click the System menu icon at the far right of the top panel and then click System Settings gt Backup 2 Select Storage from the panel on the left side of the window click the down arrow next to Backup Location and select the DVD from the drop down list Select Overview from the panel on the left side of the window and then click Back Up Now Follow the on screen instructions Creating a restore image on a USB device E NOTE Be sure AC power is connected to the computer you begin Verify the exact amount of free space on your storage device before you begin the creation process For most models you will need at least 8 GB of free space on the storage device However depending 118 Chapter 11 Ubuntu Linux Backing up restoring and recovering on the drivers and software installed on your computer you may need slightly more than 8 of space HP recommends that you use a 16 GB device or above for best results 2344 yy IMPORTANT Remember to insert your USB device into the USB port on the computer before starting this procedure To create the restore image 1 Click the System menu icon at the far right of the top panel and then click System Settings gt Backup 2 Select Storage from the panel on the left side of the window click the down arrow next to Backup location and select the USB device fr
78. here the files are to be restored and then click Forward Follow the instructions on the screen Click Restore to start restoring the files or click Cancel to cancel the operation NOTE You may also back up to cloud storage services provided by various companies For a small fee they will keep your backup for you A cloud service is recommended since it is an easy way to keep your backups off site and safe Chapter 11 Ubuntu Linux Backing up restoring and recovering 12 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by
79. ight LED Character display 80 x 25 Total power consumption 2 0 W Viewing angle 65 horizontal 50 vertical typical Hard drive specifications 1 TB 750 GB 640 GB 500 GB 320 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm 7 0 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 107 g max 107 g max 107 g max 107 g max 107 g max Interface type SATA SATA SATA SATA SATA Transfer rate 300 MB sec 300 MB sec 300 MB sec 300 MB sec 300 MB sec Security ATA security ATA security security security ATA security Seek times typical read including setting Single track 1 5 ms 1 0 ms 1 0 ms 1 5 ms 2 0 ms Average 11 0 ms 14 0 ms 14 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 24 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 1 953 525 16 1 465 128 35 1 250 242 86 976 752 240 625 121 433 8 9 7 Disk rotational speed 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Hard drive specifications 109 1 TB 750 GB 640 GB 500 GB 320 GB Size refers to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact suppor for details 110 Chapter 9 Specifications 10 Windows 8 Backing up restoring and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your
80. ing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring factory default settings in Setup Utility Start Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults and then press enter When the Setup Confirmation is displayed press enter PM To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts NOTE Your password security and language settings are not changed when you restore the factory settings Exiting Setup Utility e exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter e exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Using Setup Utility 105 Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding i
81. ing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 114 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 114 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 115 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 115 If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manag
82. io product description 3 audio out headphone jacks 7 Audio USB port spare part numbers 32 B backups 118 for Windows 8 computer models 111 personal files for Windows 8 computer models 112 base enclosure spare part number 24 31 battery removal 43 spare part number 24 31 43 battery cover identifying 14 battery lock latch 14 battery release latch 14 BIOS determining version for Ubuntu Linux computer models 106 determining version for Windows 8 computer models 101 downloading an update for Ubuntu Linux computer models 106 124 Index downloading an update for Windows 8 computer models 102 updating for Ubuntu Linux computer models 106 updating for Windows 8 computer models 101 Blu ray Disc ROM with SuperMulti DVD R RW Double Layer Drive removal 48 spare partnumber 48 Bluetooth label 16 boot order changing HP Recovery Manager for Windows 8 computer models 116 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 caps lock light identifying 11 chipset product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 17 computer reset for Windows 8 computer models 114 computer specifications connector power 8 Cover Kit spare part number 32 108 D default settings restoring for Ubuntu Linux computer models 105 deleted files restoring for Windows 8 computer models 113 Disc ROM with SuperMulti DVD RW Double Layer Drive sp
83. island style white finish for use in the Czech Republic and Slovakia 720597 FL1 Painted island style white finish for use in Northwest Africa 720597 FP 1 Before removing the keyboard follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 43 56 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Remove the keyboard 1 Remove the Phillips M2 5x6 5 screw that secures the keyboard to the computer l 0 0 0 0 2 Rest the computer on its left side 3 Open the computer Component replacement procedures 57 4 Insert a thin tool or a keyboard push tool into the keyboard screw hole and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward you 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts 6 Gently slide your finger along the top edge of the keyboard to release the keyboard clips 1 Lift the rear edge of the keyboard 2 and then swing the keyboard up and forward until it rests upside down on the palm rest 7 Rele
84. ith optical drive bezel bracket and connector cable Sequential part number listing Spare part number Description 490371 001 Power cord for use in North America 3 pin black 1 83 m 490371 011 Power cord for use in Australia 3 pin black 1 83 m 490371 021 Power cord for use in Europe 3 pin black 1 83 m 490371 031 Power cord for use in the United Kingdom and Singapore 3 pin black 1 83 m 490371 081 Power cord for use in Denmark 3 pin black 1 83 m 490371 111 Power cord for use in Switzerland black 1 83 m 490371 201 Power cord for use in Thailand 3 pin black 1 83 m 28 Chapter Illustrated parts catalog Spare part number Description 490371 291 Power cord for use in Japan 3 pin black 1 83 m 49037 1 AAT1 Power cord for use in the People s Republic of China 3 pin black 1 83 m 49037 1 AB1 Power cord for use in Taiwan 3 pin black 1 83 m 490371 AD1 Power cord for use in South Korea 3 pin black 1 83 m 490371 AR1 Power cord for use in South Africa 3 pin black 1 83 m 490371 1 Power cord for use in Israel 3 pin black 1 83 m 49037 1 D61 Power cord for use in India 3 pin black 1 83 m 634250 005 750 GB 5400 rpm hard drive SATA 9 5 mm does not include hard drive rubber bracket 2 hard drive retention brackets or hard drive connector cable 669299 005 500 GB 5400 rpm hard drive SATA 9
85. k Bluetooth 4 0 Adapter for use only 710418 001 on computer models equipped with an AMD processor Intel Centrino Advanced N 6235 WLAN module for use only on computer models in Japan 717384 001 CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 43 ui 5 oO N Remove the service door see Service door on page 45 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module E NOTE The 1 WLAN antenna cable is connected to the WLAN module Main terminal The 2 WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the Phillips M2 0x2 5 screw 2 that secures the WLAN module to the system board The WLAN module tilts up Component repla
86. k RTL8188EE 802 1 1bgn 1x1 Wi Fi Adapter e Ralink RT3290LE 802 1 1bgn 1x1 Wi Fi BT 4 0 Combo Adapter e Mediatek MT7630E 802 11bgn 1 1 Wi Fi BT4 0 Combo Adapter e Intel N 7260BN 802 11 bgn 2x2 WiFi BT 4 0 combo adapter WLAN module WIDI support e Qualcomm Atheros AR9485 802 11bgn 1 1 Wi Fi Adapter Intel Smart Connect Technology 4 1 Wireless display support WiFi direct External media cards HP Multi Format Memory Card Reader slot with push push technology supporting the following digital card formats e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card Ports Keyboard pointing devices e AC Smart Pin adapter plug 4 5 mm barrel e Combination audio out stereo headphone audio in mono microphone e 1 4 output supporting 1920x1200 60Hz Hot Plug Unplug and auto detect for correct output to wide aspect vs standard aspect video e RJA5 Ethernet e USB 3 0 2 ports USB 2 0 1 port Full size 15 0 in black textured Island style with numeric keypad with black keyboard frame Full size 15 0 in white painted Island style with numeric keypad with white keyboard frame Multitouch gestures enabled Supports Windows 8 Modern TrackPad Gestures Support PS 2 interface Power requirements Chapter 1 Product description 65 W HP Smart AC adapter RC V EM 3 wire 65 W Slim Travel Adapter Smart Pin 90 W Smart AC adapter 90 W Smart AC ad
87. lipping open the ZIF connector and lifting the cable Remove the USB audio cable Phillips M 2 5x3 0 screw 2 and then lift the USB audio board 3 66 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts 2 Lift the front of the hard drive 1 and slide the hard drive 2 forward Component replacement procedures 67 3 Release the hard drive connector cable from the clips EJ NOTE You will disconnect the hard drive connector cable from the system board when you remove the system board 4 If it is necessary to disassemble the hard drive perform the following steps a Remove the four Phillips M3 0x3 5 screws 1 from the bracket and separate the front edges of the hard drive rubber bracket from the hard drive b Remove the hard drive bracket 2 from the hard drive 68 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Reverse this procedure to reassemble and install the hard drive Power button board Description Spare part number Power button board includes cable 732076 001 Before removing the power button board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer
88. llows your computer to resume quickly from inactivity 2 Caps lock light On Caps lock is on which switches the keys to all capital letters 3 Mute light Amber Computer sound is off Off Computer sound is on 4 lt y Wireless light On An integrated wireless device such as a wireless local area network WLAN device is on NOTE On some models the wireless light is amber when all wireless devices are off Top 11 Buttons and speakers 12 Component 1 b Power button Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity To learn more about your power settings see your power options From the Start screen type power select Settings and
89. ls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 112 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type h and then select Help and Support As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from Creating recovery media and backups 111 libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager Ej NOTE File
90. ly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 40 Chapter 4 Removal and replacement procedures preliminary requirements Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstati
91. nd follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows iy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using 11 key or from the Start screen To use the f11 key 1 Press f1 1 while the computer boots MN Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select Reset your PC and follow the on screen instructions To use the Start screen 1 the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings 114 Chapter 10 Windows 8 Backing up restoring and recovering Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the com
92. not insert remove connect or disconnect any device cable or cord 1 From the Start screen select the HP Support Assistant opp 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the instructions to download yovr selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update E NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that cont
93. nstalling and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by using Setup Utility 1 Start Setup Utility 2 If the system information is not displayed use the arrow keys to select the Main menu BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit Exit Discarding Changes and then press enter Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Access the page on the HP website that provides software for your computer 2 Follow the on screen instructions to identify your computer and acc
94. nto a system board NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with a graphics subsystem with UMA memory Thermal paste is used on the processor 1 and the fan heat sink assembly section 2 that services it 8 Reverse this procedure to install the fan heat sink assembly Replace the thermal material that ships with the replacement heat sink 90 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Power connector cable Description Spare part number Power connector cable includes bracket 732067 001 Before removing the power connector cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 43 and then remove the following components f g h Optical drive see Optical drive on page 48 Service door see Service door on page 45 WLAN module see WLAN module on page 47 Memory module see Memory module on page 45 Keyboard see Keyboard on page 55 Top cover see Top cover on page 61 Hard drive see Hard drive on page 65 System board see System boa
95. ocks the battery 2 Battery bay Holds the battery 3 Battery release latch Releases the battery from the battery bay after the battery lock latch has been released Chapter 2 External component identification Component Description 4 Vents 6 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 it i Service door Provides access to the wireless LAN WLAN module I slot and the memory module slots CAUTION To prevent an unresponsive system LL replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support From the Start screen type h and then select Help and Support Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer iy IMPORTANT All labels described in this section will be located in one of 3 places depending on your computer model Affixed to the bottom of the computer located in the battery bay or under the service door For help finding thes
96. om the drop down list Ej NOTE If the USB device is not listed in the drop down list for Backup Location select Local Folder and then click the Choose Folder button Select the USB device from the panel on the left side of the Choose Folder window and click OK 3 Select Overview from the panel on the left side of the window and then click Backup Now 4 Follow the instructions Performing recovery using the restore DVD ET NOTE The following procedure uses the F11 BIOS Recovery feature to perform the recovery If possible back up all personal files Shut down the computer Be sure the restore DVD or USB device is connected to the computer Restart the computer Se VE p Using the arrow keys select Recovery and then press enter 6 Follow the on screen instructions NOTE If you are unable to boot start up your computer and you did not create a system recovery disc you must purchase an Ubuntu Operating System DVD to reinstall the operating system For additional information refer to the Worldwide Telephone Numbers booklet Backing up your information You should back up your computer files on a regular schedule to maintain a current backup You can manually back up your information to an optional external drive a network drive discs or the Ubuntu One website Back up your system at the following times e At regularly scheduled times e Before the computer is repaired or rest
97. omputer is or in Hibernation Hibernation is a power saving state that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity 2 Hard drive light e Blinking white The hard drive is being accessed m 3 Audio out headphone Audio in Connects optional powered stereo speakers headphones microphone jack earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to a headphone jack the computer speakers are disabled 4 AL USB 2 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 5 Optical drive 6 Optical drive eject button Reads and writes select models only to an optical disc Opens the optical drive Right side 7 8 Left side Component 1 m 6 Power connector 5 Description Connects an AC adapter 2 AC adapter light e White The AC adapter is connec
98. on When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic
99. onents a Optical drive see Optical drive on page 48 b Service door see Service door on page 45 WLAN module see WLAN module on page 47 d Memory module see Memory module on page 45 Keyboard see Keyboard on page 55 f cover see Top cover on page 61 Remove the TouchPad button board Turn the top cover upside down with the front toward you Release the TouchPad ZIF connector and then disconnect the TouchPad button board cable 1 from the TouchPad board Remove the Phillips M2 0x3 5 screw 2 that secures the TouchPad button board bracket to the top cover Remove the TouchPad button board 3 carefully lifting the cable from the guides the cable attached to the top cover was disconnected when removing the top cover Lift up the TouchPad button board 4 Component replacement procedures 71 6 Remove the TouchPad button board 5 Ir Reverse this procedure to install the TouchPad button board 72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Optical drive connector cable EJ NOTE The optical drive connector cable is included with the Optical Drive spare part number 732075 001 Before removing the optical drive connector cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect
100. ored e Before you add or modify hardware or software To back up your home directory files to the Ubuntu One website using the Deja Dup Backup Tool Backing up your information 119 120 NOTE Before you back up your information be sure you have designated a location to save the backup files 1 Click the System menu icon at the far right of the top panel and then click System Settings Backup icon 2 Select Folders from the panel on the left side of the window and beneath Folders to back up select the folders to back up 3 Select Storage from the panel on the left side of the window click the down arrow next to Backup Location and select Ubuntu One from the drop down list 4 Select Overview from the panel on the left side of the window and then click Back Up Now NOTE The first time you back up your files to Ubuntu One you will need to create an account to sign into Ubuntu One Enter your email address and password into the account sign in boxes and follow the on screen instructions to complete the sign in process To restore backup files LP 4 5 6 Click the System menu icon at the far right of the top panel and then click System Settings gt Backup icon Click Restore select the location of the backup files and the folder name and then click Forward Under Restore from When select the date of the files to be restored and then click Forward Select the location and folder w
101. part number listing 35 36 Spare part number Description 737983 001 System board Intel Pentium 2117U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for use with FreeDOS and Ubuntu 737983 501 System board Intel Pentium 21170 DC 8670M 1 HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for use with Windows Standard 737983 601 System board Intel Pentium 2117U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for use with Windows Professional 737984 001 System board Intel Core i3 3217U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for use with FreeDOS and Ubuntu 737984 501 System board Intel Core i3 3217U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for use with Windows Standard 737984 601 System board Intel Core i3 3217U DC 8670M 1 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for use with Windows Professional 737985 001 System board Intel Core i3 3217U DC 8670M 2 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for use with FreeDOS and Ubuntu 737985 501 System board Intel Core i3 3217U DC 8670M 2 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for use with Windows Standard 737985 601 System board Intel Core i3 3217U DC 8670M 2 GB HM76 1 8 GHz L3 Cache 1600MHz DDR3 17W for use with Windows Professional 737986 001 System board Intel Core i7 4500U 1 8 GHz DC BGA 15W for use with FreeDOS and Ubuntu 737986 501 System board Intel Core i7 4500U 1 8 GHz DC BGA
102. puter to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recovery media do not work you can obtain recovery media for your system from the HP website For U S support go to hitp www hp com go contactHP For worldwide support go to
103. r on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Firmly slide the release latch 1 to unlock the battery and slide the battery release latch 2 to release the battery 3 Slide the battery 3 from the middle to remove it from the computer To insert the battery ACAUTION Do not slant the battery as you insert it Slide the battery in straight 1 Holding the battery in the middle slide the battery 1 straight into the computer until the battery release latch locks into place Component replacement procedures 43 2 Reset the battery lock 1 to the locked position 44 Chapter 5 Removal and replacement procedures for Customer Self Repair parts Service door Description Spare part number Service door is available with the plastics kit 732079 001 1 Using a small Phillips screwdriver loosen the service door screws 1 and 2 2 Lift the door 3 3 Slide the service door 4 forward to remove 0 0 0 0 0 0 0 0 l 0 Memory module Description Spare part number 4 GB memory module PC3 12800 1600 MHz 691740 001 2 GB memory module PC3 12800 1600 MHz 691739 001 8 GB memory module PC3L 12800 1600Mhz Shared 693374 001 8 GB memory module
104. r use with Windows Professional 734829 001 System board AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L Quad 19W for use with FreeDOS and Ubuntu 734829 501 System board AMD A8 5545M A76M 2 7 GHz 1 7G Hz 4 MB L2 1333MHz DDR3L Quad 19W for use with Windows Standard 734829 601 System board AMD A8 5545M A76M 2 7 GHz 1 7 GHz 4 MB L2 1333MHz DDR3L Quad 19W for use with Windows Professional 736377 001 System board Intel Core i5 4200U 740M 2 GB 1 6 GHz DC BGA 15 W for use with FreeDOS and Ubuntu 736377 501 System board Intel Core i5 4200U 740M 2 GB 1 6 GHz DC BGA 15 W for use with Windows Standard 736377 601 System board Intel Core i5 4200U 740M 2 GB 1 6 GHz DC BGA 15 W for use with Windows Professional 737138 001 System board AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1600MHz DDR3L Quad 25W for use with FreeDOS and Ubuntu 737 138 501 System board AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1600MHz DDR3L Quad 25W for use with Windows Standard 737138 601 System board AMD A10 4655M 8670M 2 8 GHz 2 0 GHz 2 GB L2 1600MHz DDR3L Quad 25W for use with Windows Professional 737 140 001 System board AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1600MHz DDR3L Quad 19W for use with FreeDOS and Ubuntu 737140 501 System board AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1600MHz DDR3L Quad 19W for use with Windows Standard 737 140 601 System board AMD A8 4555M 2 4 GHz 1 6 GHz 4 MB L2 1600MHz DDR3L Quad 19W for use
105. rd on page 75 Remove the power connector board E NOTE The power connector bracket was removed when removing the system board 1 Turn the system board upside down with the front toward yov Component replacement procedures 9 2 Release the power connector from the clip built into the system board Reverse this procedure to install the power connector cable 92 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Speakers Description Spare part number Speakers include speaker cable and 4 rubber isolators 732084 001 Before removing the speakers follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 43 and then remove the following components Optical drive see Optical drive on page 48 Tn Service door see Service door on page 45 WLAN module see WLAN module on page 47 e Memory module see Memory module on page 45 Keyboard see Keyboard on page 55 Top cover see Top cover on page 61 g Hard drive see Hard drive on page 65 h System board see System board on page 75 Remove the speakers Component
106. replacement procedures 93 A Remove the speakers by lifting up on the clip on the right side speaker and lifting the speakers Carefully and gently lift the speaker wire connecting the left and right speakers EJ NOTE The speaker connection cable was removed when removing the system board EJ NOTE The speakers include rubber isolators that are installed in the screw holes These isolators are crucial to the performance of the speakers Reverse this procedure to install the speaker Display assembly Description Spare part number Display bezel includes 2 rubber screws 725617 001 15 6 in BrightView HD LED SVA display panel screws included in the screw kit spare 732080 001 part number 732082 001 15 6 in BrightView HD LED SVA Touchscreen display panel For Touchscreens the screws spare part number is 732083 001 In aluminum metal finish 732073 001 In sparkling black finish 732074001 In pearl white finish 737170 001 In flyer red finish 737171001 In revolutionary blue finish 737172001 94 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Description Spare part number In regal purple finish 737173 001 In mineral black finish 737174 001 In Goji berry finish 737175 001 In hazel berry finish 737176001 In raspberry finish 737177 001 Webcamera microphone module includes adhesive 738664 001 Display panel cable includes webcamera microphone mo
107. ring default settings for Ubuntu Linux computer models 105 selecting for Ubuntu Linux computer models 104 starting for Ubuntu Linux computer models 104 slots memory card 8 security cable 8 speakers identifying 12 removal 93 spare part number 24 32 93 specifications computer 108 display 108 hard drive 109 SuperMulti DVD R RW Double Layer Drive spare part number 24 supported discs recovery for Windows 8 computer models 112 system board removal 75 spare part numbers 20 29 32 33 34 35 36 75 System Diagnostics for Windows 8 computer models 103 system information displaying for Ubuntu Linux computer models 105 system recovery for Windows 8 computer models 115 system restore point creating for Windows 8 computer models 111 restoring for Windows 8 computer models 113 T Top cover spare part numbers 35 top cover removal 61 spare part numbers 19 33 61 TouchPad buttons 10 TouchPad button board removal 71 spare part number 20 32 71 TouchPad zone identifying 10 traveling with the computer 16 U USB 3 0 ports identifying 8 vents identifying 15 video product description 3 WwW webcam light identifying 9 webcamera microphone module removal 98 spare part number 36 98 spare part number738664 001 Windows backup 112 File History 112 113 Refresh 113 114 reinstall 113 114 remove everything and reinstall option 114 reset 114 restoring files 113 system restore point 111 113 Windows key
108. s Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Grounding guidelines 41 5 Removal and replacement procedures for Customer Self Repair parts E NOTE The Customer SelfRepair program is not available in all locations Installing a part not supported by the Customer 5 program may void your warranty Check your warranty to determine if Customer Self Repair is supported in your location Component replacement procedures Ej NOTE Please read and follow the procedures described here to access and replace Customer Self Repair parts successfully Ej NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer See Labels on page 15 for details This chapter provides removal and replacement procedures for Customer Self Repair parts There are as many as 12 screws that must be removed replaced and or loosened when servicing Customer Self Repair parts Make special note of each screw size and location during removal and replacement 42 Chapter 5 Removal and replacement procedures for Customer Self Repair parts Battery Description Spare part number 4 cell 41 Wh 2 8 Ah Li ion battery 728460 001 Before disassembling the computer follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the compute
109. sides 4 and the top edge 5 of the display bezel until the bezel disengages from the display enclosure Chapter 6 Removal and replacement procedures for Authorized Service Provider parts b Remove the display bezel 6 c Remove the four Phillips M2 0x2 5 screws 1 and carefully move the display panel 2 to the keyboard Component replacement procedures 53 d Release the tab 1 and disconnect the connector 2 Lift the panel 3 to remove it Reverse this procedure to replace the panel 54 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Keyboard Ej NOTE The keyboard spare part kit includes a keyboard cable Description Spare part number Textured island style black finish for use in the United States 719853 001 Textured island style black finish for use in United Kingdom 719853 031 Textured island style black finish for use in Germany 719853 041 Textured island style black finish for use in France 719853 051 Textured island style black finish for use in Italy 719853 061 Textured island style black finish for use in Spain 719853071 Textured island style black finish for use in Portugal 719853 131 Textured island style black finish for use in Turkey 719853 141 Textured island style black finish for use in Greece 719853 151 Textured island style black finish for use in Saudi Arabia 719853 171 Textured island style bl
110. static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 6 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Grounding guidelines 39 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be proper
111. style pearl white finish for use in Spain includes keyboard cable 720597 131 Keyboard in painted island style pearl white finish for use in Portugal includes keyboard cable 720597 141 Keyboard in painted island style pearl white finish for use in Turkey includes keyboard cable Chapter 3 Illustrated parts catalog Spare part number Description 720597 151 Keyboard in painted island style pearl white finish for use in Greece includes keyboard cable 720597171 Keyboard in painted island style pearl white finish for use in Saudi Arabia includes keyboard cable 720597211 Keyboard in painted island style pearl white finish for use in Hungarian includes keyboard cable 720597 251 Keyboard in painted island style pearl white finish for use in Russian includes keyboard cable 720597 261 Keyboard in linen white finish for use in Bulgaria includes keyboard cable 720597271 Keyboard in painted island style pearl white finish for use in Romania includes keyboard cable 720597 281 Keyboard in painted island style pearl white finish for use in includes keyboard cable 720597291 Keyboard in painted island style pearl white finish for use in Japan includes keyboard cable 720597 A41 Keyboard in painted island style pearl white finish for use in Belgium includes keyboard cable 720597 1 Keyboard in painted island style pearl white finish for use in Taiwan includes keyboard c
112. t numbers 32 HP Recovery Manager correcting boot problems for Windows 8 computer models 116 for Windows 8 computer models 115 starting for Windows 8 computer models 116 HP Recovery media creating for Windows 8 computer models 112 recovery for Windows 8 computer models 116 HP Recovery partition for Windows 8 computer models 116 recovery for Windows 8 computer models 115 removing for Windows 8 computer models 116 integrated numeric keypad identifying 13 integrated webcam identifying 9 internal microphones identifying 9 J jacks audio out headphone 7 network 8 RJ 45 network 8 K keyboard product description 4 removal 55 spare part numbers 17 29 30 31 55 keypad integrated numeric 13 keys action 13 esc 13 13 num lock 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 15 service 15 wireless certification 16 WLAN 16 latch battery release 14 latches 14 lights AC adapter 8 caps lock 11 hard drive 7 mule 11 power 7 11 wireless 11 M memory card reader identifying 8 memory module identifying 15 product description 3 removal 45 spare part numbers 24 29 45 microphone product description 3 minimized image creating for Windows 8 computer models 115 minimized image recovery for Windows 8 computer models 115 model name 1 mute light identifying 11 N network jack identifying 8 num lock key identifying 13 operating system product description 5 op
113. ted and the battery is charged e Amber The AC adapter is connected and the battery is charging e The computer is using battery power 3 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen ZEE RJ 45 network jack RJ 45 network status lights 2 Connects a network cable RJ 45 status lights White The network is connected Amber Activity is occurring on the network 5 Vent Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 7 Chapter 2 External component identification USB 3 0 ports 2 Memory card reader Connect optional USB devices Reads data from and writes data to memory cards such as Secure Digital SD Display Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless g local area networks WLANs 2 Internal microphones 2 Records sound 3 Webcam light On The webcam is in use
114. ternal temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 43 and then remove the following components a Optical drive see Optical drive on page 48 b Service door see Service door on page 45 WLAN module see WLAN module on page 47 d Memory module see Memory module on page 45 e Keyboard see Keyboard on page 55 f Top cover see Top cover on page 61 g Hard drive see Hard drive on page 65 h System board see System board on page 75 Component replacement procedures 87 Remove the heat sink assembly 1 Turn the system board upside down with the front toward you E NOTE Steps 3 through 5 apply to computer models equipped with a graphics subsystem with discrete memory See steps 6 and 8 for fan heat sink assembly removal information for computer models equipped with a graphics subs
115. the display enclosure The wireless antenna transceivers are attached to the display enclosure with double sided tape b Release the wireless antenna cables from the clips 2 built into the display enclosure Component replacement procedures 99 c Remove the wireless antenna cables and transceivers 3 The wireless antenna cables and transceivers are available in the Antenna Kit spare part number 732063 001 Reverse this procedure to install the display assembly 100 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts 7 Windows 8 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press 10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP
116. the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 43 and then remove the following components a Optical drive see Optical drive on page 48 b Service door see Service door on page 45 WLAN module see WLAN module on page 47 d Memory module see Memory module on page 45 Keyboard see Keyboard on page 55 f cover see Top cover on page 61 Remove the optical drive connector cable 1 Disconnect the optical drive connector cable 1 from the system board 2 Release the optical drive connector cable from the clip 2 built into the base enclosure Component replacement procedures 73 3 Remove the optical drive connector cable Reverse this procedure to install the optical drive connector cable 74 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts System board EJ NOTE The system board spare part kit includes replacement thermal material Description Spare part number For computer models equipped with Intel UMA processors 4th generation Intel Core 15 42000 1 6 GHz processor 3 0 L3 cache 15 W for use with FreeDOS and 732086 001 Ubuntu Intel Core 15 42000 1 6 GHz processor 3 0 MB L3 cache 15 W for use with Windows 732086 501 Standard Intel Core 15 42000 1 6 GHz processor 3 0 MB L3 cache 15 W for us
117. the power system of each country or region e appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Requirements for all countries 121 122 Country region Accredited agency Applicable note number The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF
118. then select Power Options from the list of applications 2 Speakers 2 Chapter 2 External component identification Produce sound Component a esc key Description Reveals system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed combination with the esc key 3 Windows key Returns you fo the Start screen from an open app or the Windows desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions NOTE On select models the 5 action key turns the radiance backlight keyboard feature off or on 5 6 num lock key Integrated numeric keypad Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function of an external keypad selected the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the directional arrows on the keys press the num lock key Top 13 Bottom 14 Component Description 1 38 Battery lock latch Unl
119. tical drive product description 3 removal 48 spare part numbers 28 32 48 optical drive bracket removal 50 optical drive connector cable removal 73 spare part number 73 optical drive identifying 7 Index 125 original system recovery for Windows 8 computer models 115 P Plastics Kit spare part number 45 pointing device product description 4 ports charging powered 8 HDMI 8 product description 4 USB 3 0 8 power button board removal 69 spare part number 20 32 69 power button identifying 12 power connector cable removal 91 spare number 24 32 91 power connector identifying 8 power cord set requirements 121 spare part numbers 26 28 29 power lights identifying 7 11 power requirements product description 4 processor product description 1 product description audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 3 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 5 serviceability 5 126 Index video 3 wireless 4 product name 1 product name and number computer 15 R recovery discs for Windows 8 computer models 112 116 for Windows 8 computer models 113 114 115 HP Recovery Manager for Windows 8 computer models 115 media for Windows 8 computer models 116 starting for Windows 8 computer models 116 s
120. unning press esc Using Advanced System Diagnostics 107 9 Specifications Computer specifications Metric U S Dimensions Width 38 56 cm 15 18 in Depth 25 8 cm 10 15 in Height front to back 2 47 cm 97 in Weight on configuration 2 33 or 2 56 kg depending 5 14 Ib or 5 67 depending on configuration Input power Operating voltage and current 19 5 V dc 3 33 65 W 19 V dc 4 62 A 90 W 19 5 V dc 2 31 45 W select models only Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 5 to 95 Nonoperating Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating range of temperatures 15 m to 12 192 m 15 0 inch display specifications 108 Height Chapter 9 Specifications Metric 17 6 cm 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this Dimensions 6 93 in Metric U S Width 31 2 cm 12 28 in Diagonal 35 7 cm 14 06 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1366x768 Configuration RGB vertical stripe Backl
121. upported discs for Windows 8 computer models 112 USB flash drive for Windows 8 computer models 116 using HP Recovery media for Windows 8 computer models 112 recovery media creating for Windows 8 computer models 112 creating using HP Recovery Manager for Windows 8 computer models 112 recovery partition for Windows 8 computer models 115 removing for Windows 8 computer models 116 recycle computer for Windows 8 computer models 113 114 refresh computer for Windows 8 computer models 113 for Windows 8 computer models 114 regulatory information regulatory label 16 wireless certification labels 16 removal replacement procedures 42 51 remove everything and reinstall Windows 114 reset computer for Windows 8 computer models 113 114 steps for Windows 8 computer models 114 restore Windows File History 113 RJ 45 network jack identifying 8 RTC battery removal 83 spare partnumber 23 29 83 S Screw Kit spare part number 27 32 security cable slot identifying 8 security product description 5 serial number 15 serial number computer 15 service cover removal 45 spare part number 32 service door spare part number 45 service labels locating 15 serviceability product description 5 Setup Utility changing the language for Ubuntu Linux computer models 104 displaying system information for Ubuntu Linux computer models 105 exiting for Ubuntu Linux computer models 105 navigating for Ubuntu Linux computer models 104 resto
122. very Partition and follow the on screen instructions to continue Restore and recovery 117 11 Ubuntu Linux Backing up restoring and recovering Recovery after a system failure is as good as your most recent backup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Performing a system recovery The Deja Dup Restore Tool allows you to repair or restore the computer to its original factory state You can create an image restore DVD using a DVD RW optical drive You can also create a restore image on a USB storage device CAUTION Using Restore completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The recovery tool reinstalls the original operating system and programs and drivers that were installed at the factory Software drivers and updates not installed at the factory must be manually reinstalled Personal files must be restored from a backup Ej NOTE HP recommends that you create the image restore in the event of a system failure Creating the restore DVDs The restore creation software creates a set of system restore discs using blank writable DVDs DVD R or DVD R HP recommends using blank DVD R discs from a manufacturer you trust because these recovery DVDs are so important You need approximately 3 blank DVD R discs T
123. ystem with UMA memory 2 Disconnect the fan cable from the system board E NOTE Steps 3 through 5 apply to computer models equipped with a graphics subsystem with discrete memory See steps 6 and 8 for fan heat sink assembly removal information for computer models equipped with a graphics subsystem with UMA memory 3 Following the 1 2 3 4 5 6 7 sequence stamped into the fan heat sink assembly loosen the four Phillips M2 0x10 0 captive screws 1 and the three Phillips M2 0x3 5 captive screws 2 that secure the fan heat sink assembly to the system board 4 Remove the heat sink assembly 3 from the system board 88 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts 5 Thoroughly clean the thermal connections 1 and 3 on the system board and the heat sink 2 and 4 before replacing a heat sink onto a system board Continue to step 8 E NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with a graphics subsystem with discrete memory 6 Following the 1 2 3 4 sequence stamped into the fan heat sink assembly loosen the four Phillips M2 0x10 0 captive screws 1 that secure the fan heat sink assembly to the system board Component replacement procedures 89 7 Remove the heat sink assembly 2 Thoroughly clean the thermal connections 1 on the system board and the heat sink 2 before replacing a heat sink o

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