Benq PG2401PT
Contents
1. How to adjust your monitor The control keys are embedded in a touchpad and are indicated by the LED indicators Touch of an LED indicator represents pressing the corresponding control key Basic menu operation All OSD On Screen Display menus can be accessed by the control keys You can use the OSD menu to adjust all the settings on your monitor Press any of the control keys 2 The hot key menu is displayed The left four controls are custom keys and are designated for particular functions 3 Select Menu to access the main menu In the main menu follow the icons next to the control keys to make adjustments or selection See Navigating the main menu on page 35 for details on the menu options ODIA in main Function menu OSD in hot key No menu e By default the key is the hot key for Input To change the default settings see Customizing the hot keys on page 33 0 Custom Key 1 A e For Up Increase adjustment How to adjust your monitor 31 OSD icon in main Function OSD in hot key menu menu Custom Key 2 e By default the key is the hot key for Color Mode To change the default settings see Customizing the hot keys on page 33 e For Down Decrease adjustment Custom Key 3 e By default the key is the hot key for Brightness To change the default settings see Customizing the hot keys on page 33 e Enters sub menus Custom Key 4 e By default the2. Pro Graphics Series LCD Monitor User Manual gt a i i o ms J Ma a EE E gt E 9 8 2 a at Y AEREAS MORADO OO a ERA e A AS ae _ B T p g i KUNT e a a ce E hy gt M o X e k a a A eet se LA E 2 T a Ja Bo x _ By Stas rene gt et 08 8 69 0 66 0 Ss DD 5 0 WT OA Pr y 6 8 9 AS i a AAA A es em y t q a 6 o g S Tyi LA a P mi r i i m x mu E e P y am ot oe r 6 E y lj 2 a 0 e AA A e 8 he a gs 108 6 mA a ba SPa A a r FF Fa AAA L L Pe Fy a a q 2 oe nS on tn fee A AAA A A a Pas Tp a E a AAA e Pg O gg gn o Set i E k n Sans AAA 4 i mu Se o a s Ai a a CELTE pF 1 w oe Wi 2 ur Mi A m a S sra E i m ie i fii ihi s T al ki Y Wi 7 Tea Mn W te ay a Se O MAASAI SS SS Copyright Copyright 2013 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further
3. monitor tilt 90 left and right total monitor swivel and 150 mm monitor height How to assemble your monitor hardware 23 Q In case you intend to use your monitor on the stand in the Remove the monitor stand Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 00mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully Precautions e Install your monitor and monitor mounting kit on a wall with flat surface e Ensure that the wall material is stable to support the weight of the monitor e Turn off the monitor and the power before disconnecting the cables from the LCD monitor Lay the screen face down on a clean and well padded surface Detach the monitor stand as instructed in step 2 in How to detach the stand and the base on page l6 Remove the screws on the back cover Use a cross pointed screwdriver to release the screws on the back cover The use of a magnetic head screwdriver is recommended to avoid of losing the screws future please keep the monitor base monitor stand and screws somewhere safe for future use 3 Follow the instruction manuals of the wall 24 mount bracket you purchased to complete the installation How to assemble your monitor hardware Getting the most from your BenQ monitor To gain the most benefit from your new BenQ L
4. 1 8 2 0 2 2 2 4 2 6 Color Adobe Suitable for Adobe RGB compatible Gamut RGB peripherals not available l l when Color SRGB Suitable for sRGB compatible peripherals Mode is set EBU Reproduces the color gamut set by EBU to Standard standards Adobe RGB SRGB and SMPTE C_ Reproduces the color gamut set by SMPTE C Eco standards Rec 709 Reproduces the color gamut set by Rec 709 standards Hue Adjusts the degree of how we perceive colors eR G O p Some color gradations may not be displayed well if this the setting has been adjusted C M e Y Saturation Adjusts the purity degree of colors eR G O hi Some color gradations may not be displayed well if this the setting has been adjusted C M e Y Black Level Adjusts the luminance of the dark areas in an image 0 10 Save Color Saves a new set of customized color settings e Custom Settings Mode 1 e Custom Mode 2 Reset Color Resets the custom color settings to the factory defaults e YES e NO 40 Navigating the main menu Available menu options for each Color Mode Depending on the Color Mode you just set the available options for color adjustment may vary Color modes and the available display options are as follows Sy Standard Adobe Brightness Contrast gt 2800K 3700K 5000K 5500K 6500K N A 7000K 7500K 8200K 9300K 1 8 2 2 N
5. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes Power Safety Please follow these safety instructions for best performance and long life for your monitor e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible e This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company e An approved power cord greater or equal to HO3VV F or HO5VV F 2G or 3G 0 75mm2 must be used Care And Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product Safety warning and precautions e The warranty may be void if any of the instructions
6. in this user manual are not followed Improper use will invalidate the guarantee These safety instructions also apply to original accessories e It is the sole responsibility of the user if problems such as data loss and system failure occurred due to non factory provided software parts and or non original accessories e Please use the original accessories e g power cable only with the device to avoid possible dangers such as electric shock and fire e It takes about 30 minutes under BenQ standard testing condition for the system to reach to a stable state For works that involve critical color judgment or image enhancement please wait for 30 minutes after the monitor is powered on e It is recommended to set the monitor to a lower brightness for long term use to reduce your eye strain and maintain a stable display in order to extend the display s lifetime Yet you should always adjust the monitor brightness according to the light condition around the monitor See Adjusting the backlight on page 34 for more information Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize
7. instructions on the link Adjusting the Screen Resolution on the DVD Select the native resolution O Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color O e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology Ed The image has a faulty coloration O It has a yellow blue or pink appearance Go to Color Adjustment and Reset Color and then choose YES to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support Ed No image can be seen O ls the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution 52 Troubleshooting O Faint shadow from the static image displayed is visible on the screen O e Activate the power management function to let yo
8. key is the hot key for Contrast To change the default settings see Customizing the hot keys on page 33 e Enters sub menus Activates the main menu Exit Exits OSD menu O e OSD On Screen Display The hot keys only operate while the main menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity e To unlock the OSD controls press and hold any key for 10 seconds 32 How to adjust your monitor Picture optimization The easiest way to obtain an optimal display from an analog D Sub input is to use the Auto Adjustment function Go to Display and Auto Adjustment to optimize the currently displayed image to the screen When you connect a digital input signal using a digital DVI DP mini DP or HDMI cable to your monitor the Auto Adjustment function will be disabled because the monitor will automatically display the best image Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the Auto Adjustment function If you wish you can always adjust the screen geometric settings manually using geometry menu items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display Run the test program auto exe from DVD ROM You could also use any other image such as the desktop of your operating syste
9. A N A 1 8 2 2 N A N A Color Mode Q Ww 2800K 3700K N A N A N A N A lt s E lt L V all options are available for adjustment N A all options are not available for adjustment Navigating the main menu Calibration a a a 2800K 3700K 5500K 6500K V 7000K 7500K 8200K 9300K a wm fv EL a a v pe 4 42 Ergonomics menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode AdobeRGB Display Eye Protect Color Adjustment Eye Protect Meter Ergonomics Smart Reminder Eco Time Interval min PIP PBP Duration sec System Select Menu from the hot key menu 2 Use A or V to select Ergonomics 3 Select gt to go to a sub menu and then use or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Function Range Eye Protect Your monitor comes with a light sensor which detects the ON available light condition around the monitor and adjusts the monitor OFF when Color backlight automatically This is to protect your eyes from Mode is set overexposure to bright light to Standard If the light is sufficient the monitor brightness is i
10. CD monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor DVD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor DVD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see e How to install the monitor on a new computer on page 26 e How to upgrade the monitor on an existing computer on page 27 e If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administ
11. all children 6 Getting started Getting to know your monitor Front view Light sensor Eco sensor 2 Control buttons 3 Power button Power switch AC power input jack Headphone jack Cable management hole HDMI socket D Sub socket 0 USB port upstream connecting to the PC Kensington lock slot a ee ee SS Getting to know your monitor 7 12 SD card slot 13 USB port x 2 downstream connecting to USB devices 14 VESA mount release button I5 DVI D socket 16 DisplayPort socket I7 Mini DisplayPort socket O e Above diagram may vary depending on the model e Picture may differ from product supplied for your region 8 Getting to know your monitor Connection The following connection illustrations are for your reference only For cables that are not supplied with your product you can purchase them separately For detailed connection methods see page 13 SD card USB peripherals Colorimeter HDMI D SUB USB IN Headphone Getting to know your monitor 9 How to assemble your monitor hardware e If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so e The following illustrations are for your reference only Available input and output jacks may vary depending on the purchased model Attach the monitor base Q Please be careful to prevent da
12. ay Color Adjustment Ergonomics Eco PIP PBP System Color Mode Brightness 80 Brightness Contrast Sharpness Color Temp Gamma Color Gamut Select Menu from the hot key menu 2 Use A or V to select Color Adjustment 3 Select gt to go to a sub menu and then use or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Color Mode Function Range Select a color mode that best suits the type of images shown on the screen Standard For basic PC application Adobe For better color matching representation with RGB Adobe RGB compatible peripherals sRGB For better color matching representation with sRGB compatible peripherals Illumin A For better color matching representation with Standard Illuminant A D50 For better color matching representation with Standard Daylight Illuminant D50 38 Navigating the main menu Function D65 For better color matching representation with Standard Daylight llluminant D65 Eco For saving electricity with low power consumption by providing minimum brightness for all running programs Calibration Applies the calibration result optimized by the 1 provided calibration software named Palette Calibration Master and your colorimeter purchased 2 sepa
13. e range of color scales Select an option that RGB 0 255 PC Range matches the RGB range setting on the connected HDMI e RGB 16 235 device Uniformity If activated this function compensates the variation in ON brightness across the display area so the whole display area OFF looks uniform in brightness However if high contract and brightness are desired please turn off this function AMA Improves the gray level response time of the LCD panel ON e OFF Audio Volume Adjusts the audio volume e 0 100 Mute Mutes the audio input ON e OFF Auto Power Sets the time to power off the monitor automatically in e OFF Off power saving mode 40min e 20 min e 30 min Auto Pivot Sets to rotate the OSD menu with the monitor ON e OFF Resolution Sets whether to display the resolution notice of the ON Notice recommended resolution when a new input source is OFF detected by the monitor 50 Navigating the main menu Item Function Range Custom Key Sets the function to be accessed by custom key I e Brightness 1 e Contrast e Auto Custom Key Sets the function to be accessed by custom key 2 gt Adjustment e Input Custom Key Sets the function to be accessed by custom key 3 e Color mode 3 e Color temp Custom Key Sets the function to be accessed by custom key 4 Gamma 4 e Color gamut e Black level e PIP DDC CI Allows the monitor setting
14. e the installation carefully 2 Install the left part of shading hood 3 Attach to the left side of the monitor MS Mi NIT AIM 18 Installing shading hood optional step 4 Install the right part of shading hood 5 Attach to the right side of the monitor 6 Place the piece a on the top of the monitor Installing shading hood optional step 19 7 Install the piece O 8 If you intend to calibrate the display s color by a colorimeter slide the piece D to the left end so the colorimeter can be installed Q Follow the instruction manuals of the colorimeter you purchased and the provided software to complete the installation and calibration process 20 Installing shading hood optional step Adjusting the monitor height To adjust the monitor height hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height e Avoid placing hands on the upper or lower part of the O height adjustable stand or at the bottom of the monitor as ascending or descending monitor might cause personal injuries Keep children out of reach of the monitor while performing this operation e If the monitor has been rotated to portrait mode and height adjustment is desired you should be noted that the wide screen will keep the monitor from being lowered to its minimum height How to assemble your monitor hardware 2l R
15. eeded See Sensor Range on page 45 for more information e Adjust the distance between you and the monitor If none of the proceeding actions works it is probably because the materials of your clothes are unique and cannot be detected by the Eco sensor Please be noted that this is neither a manufacturing defect nor is the sensor damaged You should turn off the Eco sensor for now in Eco gt Eco Sensor Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting
16. hood optional Step ooooooncnoonococnoncononnnnnononnonnnonononnonocncononnorcooonnonnonos 18 Adjusting the monitor height erotica insistas 21 Rotating he MOnItor esse retro E E ENESE E AEEA ETARA A EEEE EEEREN 22 Viewing angle ACjUSCMENL scscscssscssssscecsesesssssssssssssssssscessessecersssacsnsessacsnsessacsassssacsassesessaseesecees 23 Using the monitor wall mounting kit oononocinnnononnononcnnnnnnnnnnononncnnonoononnonoooonnonoononnonaononnrnnononnonaoss 24 Getting the most from your BenQ monitor eesesessssssesesesesesesesesesesesesssseseseseseseseseseseseseo 25 How to install the monitor ON a NEW computer eseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseses 26 How to upgrade the monitor on an existing COMPU oococccccnnocicnnocononnnononannnonanononcnnonnnnnnnnonarnnonoss 27 How to install on Windows 8 system ou eseccssssseceeceeseccecessececescecssceeseessceesscssceaseesaceaceesecesceeseeeacees 28 How to install on Windows 7 system ou eesscessssssceeceececeececsececessecsscseseessceesesaceassesceaceeeeesceeseneacees 29 How CO adjust YOUN MONILOP smrrcrci siarneracasioreinenoiccnesnsiorsisnidess ccoo cocine Traa E oaae iseki 30 Ne COME OW pane eenia aint n iii into a 30 Basic Men DSi UO nro tease E E E A 3 Picture OPEMIZACIO NN conpornsn picantes 33 Customizing THE NOU ISYS omiso lto iras 33 PAIS CANS the display CON ONG assesses ca bn nica ven Ee i 33 Adjusting the ACN OPN eta
17. m However we recommend that you use auto exe As you run auto exe a test pattern displays 2 Press any of the control keys to bring up the hot key menu Select Menu to enter the main menu 3 Goto Display and Auto Adjustment 4 If you notice a vertical noise like a curtain effect shimmering of vertical lines select Pixel Clock and adjust the monitor until the noise disappears 5 If you notice a horizontal noise select Phase and adjust the monitor until the noise disappears Customizing the hot keys The left 4 control keys also called custom keys perform as hot keys to provide direct access to pre defined functions You can change the default setting and designate different functions for these keys Press any of the control keys to bring up the hot key menu and press Menu to access the main menu 2 Goto System 3 Select the custom key you want to change 4 In the sub menu select a function that can be accessed by this key A pop up message will appear showing that the setup is complete Adjusting the display color To adjust the display color you can do one of the following e Apply the standard color settings from Color Adjustment gt Color Mode e Change the display and color settings manually from the OSD menu Settings you might want to change are Color Temp see page 39 Gamma see page 40 Color Gamut see page 40 How to adjust your monitor 33 Hue see page 40 Saturation
18. mage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface Attach the monitor stand to the monitor base as illustrated Make sure to align the arrow on the end of the stand to the one on the monitor base Turn the stand clockwise until you cannot go further 10 How to assemble your monitor hardware Tighten the thumbscrew on the bottom of the monitor base as illustrated Orient and align the stand arm with the monitor O push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface You should position the monitor and angle the screen to minimize unwanted reflections from other light sources 2 Connect the PC video cable Q Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems To Connect
19. menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Function Range Eco Sensor Your monitor comes with a proximity sensor called Eco ON sensor which detects your presence in front of the OFF monitor within the set range If the sensor detects no presence the monitor is turned off in 40 seconds to save power U If the monitor is turned off by the Eco sensor the power button flashes in green If the Eco sensor detects no presence for over 2 hours the monitor will be powered off Press the power button to turn on the monitor O Color performance may be compromised if Eco sensor is enabled 44 Navigating the main menu Sensor Range Function Decides how far the sensor can detect e Near e Middle e Far Navigating the main menu 45 PIP PBP menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode AdobeRGB Display Color Adjustment Ergonomics Eco PIP PBP System Mode PIP PBP Source PIP Size H Position V Position Contrast Sharpness Select Menu from the hot key menu 2 Use or V to select PIP PBP 3 Select gt to go to a sub menu a
20. n PIP PBP mode 0 100 Your monitor scans for the available video sources in the following order VGA DVI D HDMI DP and mini DP and displays the first available one This video source will become the main source in PIP PBP mode You will need to decide the second source for PIP PBP mode from the menu in PIP PBP Source on page 47 Menu options that are not available will become grayed out Refer to the following table to find your main source and its supporting second sources Possible second sources pues YOR OVD HOMI DP MiniDP wa o v v yv yv wo v v v v C gt v v v o moe 2000 yv yv o Navigating the main menu 47 System menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode AdobeRGB Display OSD Settings Language Color Adjustment HDMI Auto Switch Display Time Ergonomics HDMI RGB PC Range OSD locked Eco Uniformity PIP PBP AMA System Auto Power Off Auto Pivot Resolution Notice Select Menu from the hot key menu 2 Use A or V to select System 3 Select gt to go to a sub menu and then use or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu
21. ncreased or Custom If the monitor is in a poor light the monitor brightness is decreased 3 If you prefer to adjust the monitor brightness manually go to Color Adjustment gt Brightness O Color performance may be compromised if light sensor is enabled Navigating the main menu Item Function Eye Protect Sets to display the light condition around the monitor on ON Meter the screen e OFF available when Color Mode is set to Standard or Custom Smart Decides to display the pop up message that reminds youto ON Reminder rest your eyes OFF Time Sets the interval of the reminder message e 20 interval 40 min e 60 80 100 Duration Sets the time the reminder message lasts on the screen 5 sec O 10 Alternatively when the reminder message is displayed press any 45 key except the power button to hide the message 20 e25 Navigating the main menu 43 Eco menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode AdobeRGB Display ECO Sensor Color Adjustment Sensor Range Ergonomics Eco PIP PBP System Select Menu from the hot key menu 2 Use or V to select Eco 3 Select gt to go to a sub menu and then use MA or V to select a
22. nd align the headphone hook with the hole on the monitor stand and attach the hook to the hole O Turn the hook clockwise until you cannot go further O The headphone hook is ready to use O maximum load capacity of the headphone hook is 500g 9 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Q Picture may differ from product supplied for your region 14 How to assemble your monitor hardware Switch the power switch next to the AC power input jack to ON Turn on the monitor by pressing the power button on the monitor Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 25 to install the monitor software To extend the service life of the product we recommend that you use your computer s power management function How to assemble your monitor hardware I5 How to detach the stand and the base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface Q Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will c
23. nd then use or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Mode Function Sets the PIP or PBP mode Pictures from two independent video sources as one is analog and the other is digital are displayed on the screen at the same time PIP The Picture in Picture PIP mode displays the main video source on the screen while the second source in an inset window PBP Allows to display images from two different video sources side by side SWAP Videos from the main and the second sources are swapped on the screen OFF Disables PIP PBP mode 46 Navigating the main menu Item Function Range PIP PBP Sets the second video source for the PIP PBP mode VGA Source e DVI D e HDMI e DP e Mini DP PIP Size Determines the size of the inset window in the PIP mode e Small e Medium e Large H Position Adjusts the horizontal position of the inset window in the PIP 0 100 mode Adjusts the vertical position of the inset window in the PIP mode Adjusts the contrast of the inset window in the PIP PBP mode 0 100 Adjusts the sharpness of the inset window in the PIP PBP 0 10 mode O To adjust the contrast and the sharpness of the main source go to the Color Adjustment menu See page 39 for more information Video source selection i
24. ng on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear The OSD menu languages may differ from the product supplied to your region see Language on page 49 under System and OSD Settings for more details For more information on each menu please refer to the following pages e Display menu on page 36 e Color Adjustment menu on page 38 e Ergonomics menu on page 42 e Eco menu on page 44 e PIP PBP menu on page 46 e System menu on page 48 Navigating the main menu 35 36 Display menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Adobe RGB Input Color Adjustment Aspect Ratio Ergonomics Auto Adjustment Eco H Position PIP PBP V Position System Pixel Clock Phase Select Menu from the hot key menu 2 Use A or V to select Display 3 Select gt to go to a sub menu and then use or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Function e D Sub e DVI HDMI DP e Mini DP Use this to change the input to that appropria
25. nstall on Windows 8 system E es ee YS Open Display Properties Move the cursor to the lower right of the screen or press the Windows C buttons on the keyboard to bring up the Charm bar Go to Settings Control Panel Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor DVD ROM into a DVD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ LCD Driver where d is the drive letter designator for the DVD ROM drive The drive letter for your DVD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to install on Windows 7 system Open Display Properties Go to Sta
26. otating the monitor Pivot the display Before rotating the monitor with a portrait viewing orientation the display has to be rotated 90 degrees Right click the desktop and select Screen resolution from the popup menu Select Portrait in Orientation and apply the setting Depending on the operating system on your PC different procedures should be followed to adjust the screen orientation Refer to the help document of your operating system for details 2 Pivot the OSD menu 3 Fully extend the monitor and tilt it Q The monitor should be vertically extended to allow to rotate 4 Rotate the monitor 90 degrees clockwise as 0 To avoid the edge of the LCD display hitting the monitor base 22 Once the display is rotated you also need to rotate the OSD menu Go to System and Auto Pivot Select On The OSD menu rotates with the monitor Gently lift the display up and extend it to the maximum extended position Then tilt the monitor from landscape to portrait mode illustrated surface while it is being rotated do tilt and extend the monitor to the highest position before you start to rotate the display You should also make sure there are no obstacles around the monitor and there is enough room for cables How to assemble your monitor hardware 5 Adjust the monitor to the desired viewing angle Viewing angle adjustment You may position the screen to the desired angle with 5 to 20
27. rack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Remove the monitor stand While pressing and holding the VESA mount release button O detach the stand from the monitor O and 3 Remove the monitor base Release the thumbscrew on the bottom of the monitor base 16 How to assemble your monitor hardware Turn the stand counterclockwise until you cannot go further And then detach the base from the stand You can remove the headphone hook as illustrated Keep the headphone hook somewhere safe How to assemble your monitor hardware 17 Installing shading hood optional step To prevent glare or most of unwanted reflections from other light sources off your screen you can install the O shading hood provided or purchased separately depending on the product supplied for your region Please be careful to prevent damage to the shading hood and the monitor Different pieces of shading hood are well designed and can fit into your monitor properly Do not use excessive force when installing the shading hood to avoid possible damage Prepare for the shading hood installation Place the monitor upright on its stand on a flat even surface Make sure the monitor is rotated to the landscape mode There are 6 different pieces of the shading hood Follow the illustrations to complet
28. rately See the provided Palette Master How to Use Guide for more information Custom 1 Applies a combination of color settings defined nia by users Brightness Adjusts the balance between light and dark shades O to 100 Contrast Adjusts the degree of difference between darkness and O to 100 lightness Sharpness Adjusts the clarity and visibility of the edges of the subjects in to 10 the image Color Temp 2800K Applies a color tint cool or warm to the 3700K image Color temperature is measured in K Kelvin degrees The display becomes reddish 5000K if the color temperature is low and becomes bluish if the color temperature is high 5500K 6500K Q Some color gradations may not be displayed well if this the setting has been adjusted 7000K 7500K 8200K 9300K Custom Allows to adjust color temperature by 100K 2800K 9300K User The blend of the Red Green and Blue primary R Gain Define colors can be altered to change the color tint 0 100 of the image Go to the succeeding R red G Gain G green and B blue menus to change the 0 100 settings Decreasing one or more of the colors will B Gain reduce their respective influence on the color 0100 tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Navigating the main menu 39 Function Gamma Adjusts the tone luminance e 1 6
29. rators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer e To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ monitor 25 How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer Follow the instructions in How to assemble your monitor hardware on page 10 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor DVD ROM into a DVD drive on the computer 3 Check Search for a s
30. rt Control Panel Hardware and Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor DVD ROM into a DVD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software SY SY PY 8 Click Browse and navigate to the following directory d BenQ_ LCD Driver where d is the drive letter designator for the DVD ROM drive The drive letter for your DVD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 29 How to adjust your monitor O 30 The control panel Name l Control keys Description Accesses the functions or menu items displayed on the screen right next to each key 2 Power key Turns the power on or off
31. s to be set through the software ON on the PC OFF DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics Information Displays the current monitor property settings e Input e Current Resolution e Optimum Resolution best with the monitor e PIP Status e PIP Source e PIP Resolution e Model Name e Display Time Reset All Resets all mode color and geometry settings to the e YES factory default values NO Navigating the main menu 5I Troubleshooting Frequently asked questions FAQ Q The image is blurred O Read the instructions on the link Adjusting the Screen Resolution on the DVD and then select the correct resolution refresh rate and make adjustments based on these instructions Q How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Ed Does the blurring only occur at resolutions lower than the native maximum resolution O Read the
32. see page 40 Black Level see page 40 Uniformity see page 50 Depending on the Color Mode you just set the available options for color adjustment may vary See Available menu options for each Color Mode on page 41 for more information Once the adjustment is done you can save the customized settings from Color Adjustment gt Save Color Settings e Use a colorimeter purchased separately to work with the provided software named Palette Master and optimize the display color The calibration result will be saved under Color Adjustment gt Color Mode gt Calibration 1 or Calibration 2 See the provided Palette Master How to Use Guide for more information To apply the calibrated result go to Color Adjustment gt Color Mode gt Calibration 1 or Calibration 2 Adjusting the backlight To adjust the backlight of the monitor you can do one of the following e Enable the light sensor of the monitor to adjust the backlight automatically See Eye Protect on page 42 for more information e Change the backlight manually from Color Adjustment gt Brightness See Brightness on page 39 for more information 34 How to adjust your monitor Navigating the main menu You can use the OSD On Screen Display menu to adjust all the settings on your monitor Press any of the control keys to bring up the hot key menu and press Menu to access the main menu See Basic menu operation on page 31 for details Available menu options may vary dependi
33. select x 48 Navigating the main menu Item Function Range OSD Language Sets the OSD menu language e English Settings e Francais O The language options displayed on your OSD may Deutsch differ from those shown on the right depending on the product supplied in your region Italiano e Espanol e Polski e Cesky e Magyar e SiCG BiH CRO e Rom n e Nederlands e PycckKn e Svenska e Portugu s HR Lia PX EAP Display Adjusts the display time of the OSD menu 5 sec Time e 10 sec e 15 sec e 20 sec e 25 sec e 30 sec OSD Lock Prevents all the monitor settings from being YES accidentally changed When this function is NO activated the OSD controls and hotkey operations will be disabled ty To unlock the OSD controls press and hold any key for 10 seconds Navigating the main menu 49 Item Function Color Determines the color space RGB or YUV based on the Format detected video signal O You might need to manually set the Color Format if colors shown on the monitor screen do not display properly O If the input source is HDMI or DP color format is not selectable In other words Color Format is automatically set depending on the input video source RGB e For D Sub VGA input source from PC e For DVI input source YUV For D Sub Component converted from VGA input source from a video device HDMI RGB Determines th
34. sh rate and make adjustments based on these instructions ES The OSD controls are inaccessible O To unlock the OSD controls when it is preset to be locked press and hold any key for 10 second ES No sound can be heard from the connected external speakers O e Remove your headphone if the headphone is connected to the monitor e Check whether the headphone jack is properly connected e If the external speakers are USB powered check whether the USB connection is OK e Increase the volume volume may be muted or too low on the external speakers Troubleshooting 53 Q The light sensor of the monitor does not work well O The light sensor is located at the front bottom of the monitor Please check e If the Eye Protect function is set to ON Check Ergonomics gt Eye Protect e If there are any obstacles in front of the sensor that keep the sensor from detecting the light properly e If there are any objects or clothing in bright colors in front of the sensor Bright colors especially white and fluorescent colors reflect light and the sensor cannot detect the main light sources E The Eco sensor of the monitor does not work well 54 e The Eco sensor is located at the front bottom of the monitor Check if there are any obstacles in front of the sensor that keep the sensor from detecting your presence properly e The colors and the materials of your clothes may affect the detection Adjust the sensor range if n
35. te to your video cable connection type This feature is provided to allow aspect ratios other than 16 10 to be displayed without geometric distortion Scales the input image to fill the screen Ideal for 16 10 aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as possible Navigating the main menu Function Displays the input image in its native resolution without scaling Auto Optimizes and adjusts the screen settings automatically for Adjustment you O Not applicable to a digital input signal H Position Adjusts the horizontal position of the screen image O to 100 Adjusts the vertical position of the screen image 0 to 100 Pixel Clock Adjusts the pixel clock frequency timing to synchronize with 0 to 100 the analog input video signal See also Picture optimization on page 33 Q Not applicable to a digital input signal Adjusts the pixel clock phase timing to synchronize with the O to 63 analog input video signal See also Picture optimization on page 33 Q Not applicable to a digital input signal Navigating the main menu 37 Color Adjustment menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Adobe RGB Displ
36. the D Sub Cable Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use How to assemble your monitor hardware E To Connect the DVI D Cable Or Connect the plug of the DVI D cable at the end 0 without the ferrite filter to the monitor video socket l Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor Connect the other end of the cable to the HDMI port of a digital output device To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket Connect the other end of the cable to the computer video socket To Connect the mini DP Cable Connect the plug of the mini DP cable to the monitor video socket Connect the other end of the cable to the computer video socket If there is more than one video transmission method available to you you might want to take the picture quality of each video cable into consideration before making the connection Better quality HDMI DVI D DP mini DP Good quality D S
37. the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievements CCOFACTS csrBenQ com Mercury free LED backlit display BFR PVC free casing plastics Eco friendly ink printing in packaging box Affichage r tro clair par DEL sans mercure Plastiques du boitier sans BFR PVC Impression a l encre cologique dans l emballage Table of Contents ONG eri aros 2 E A e e O E E E E E 5 Getting to know your MONItOF ou ceceesssssecceceeccsccscssesceeceecescsseeccscssssesesseceeceaseeseeseceeeseeeeeeees 7 BION VO N A o ERE no E EE 7 BAI VICIN a 7 E A no 9 How to assemble your monitor hardware csssssssecssscecsecceececeeececceececseeeseeeeeeeeeeees 10 How to detach the stand and the base oo eeesesseesecesceeecescessecesceasscescesceeesceaceessceaseesscesseesseeees 16 Installing shading
38. ub O The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region 12 How to assemble your monitor hardware 3 Connect the headphones You may connect headphones to the headphone jack found on the back side of the monitor 4 Connect USB devices Connect the USB cable between the PC and the monitor via the upstream USB port at the back This upstream USB port transmits data between the PC and the USB devices connected to the monitor Connect USB devices via other USB ports downstream on the monitor These downstream USB ports transmit data between connected USB devices and the upstream port E See picture on the right 5 Connect the memory card Insert a SD MMC or MS memory card following the direction indicated on the card to exchange files Supported memory card formats are as follows SD SDHC SDXC MMC Memory Stick Memory Stick Pro MS Duo MS Pro Duo How to assemble your monitor hardware 13 6 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled Pes on the rear of the monitor Do not connect the other end to a power outlet just yet 7 Organize the cables 8 Install the headphone hook optional step You can install the headphone hook to place your headphone It is useful when your headphone is not in use Orient a
39. uitable driver for my device option and click Next 4 Check the option for DVD ROM drives uncheck all others and click Next 5 Look to confirm that the wizard has selected the correct name of your monitor and click Next 6 Click Finish 7 Restart the computer 26 Getting the most from your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Mac OS Windows 8 and Windows 7 Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor DVD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the DVD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install on Windows 8 system on page 28 e How to install on Windows 7 system on page 29 Getting the most from your BenQ monitor 27 O 28 How to i
40. ur computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention Q Is the prompt on the display illuminated in orange If the LED is illuminated in orange the power management mode is active Press any button on Y the computer keyboard or move the mouse If that does not help check the signal cable connectors lf any pin is bent or broken off please contact your dealer to get necessary support Ed Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch ES The image is distorted flashes or flickers O Read the instructions on the link Adjusting the Screen Resolution on the DVD and then select the correct resolution refresh rate and make adjustments based on these instructions Ed You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running Y at its native resolution To have the optimal display performance of each type of input sources you can use the Aspect Ratio function to set a proper aspect ratio for the input sources See Aspect Ratio on page 36 for details O The image is displaced in one direction O Read the instructions on the link Adjusting the Screen Resolution on the DVD and then select the correct resolution refre
41. wacies eee eee cces oneen s Ereren a earen E AnA RAN Sa Ainaa 34 Navicatine che Mala MENU saren n E EEE 35 A E E A A 36 Color Ad E E E E E E E A S E iones 38 PEONO TORU orri e eo A 42 A e A ne 44 AA A E 46 A e O 48 TOUS STAG OCS irracional 52 Frequently asked questions FAQ scsscssscsssssssscsssssssssssesssssessessssessssssscsesessacsessssacsassesacsassesecses 52 PSG More Me Dos ese duec ctaee Sececead eects EET 54 Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Stand Monitor Base DVD ROM o BD Power Cord Picture may differ from product supplied for your region Video Cable D Sub Getting started 5 Video Cable DVI D Video Cable DP to mini DP Video Cable HDMI Optional accessory sold separately USB Cable Shading hood Optional accessory sold separately e Available accessories and the pictures shown here may differ from the actual contents and the product supplied O for your region For cables that are not supplied with your product you can purchase them separately e Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Always keep the product and accessories out of reach of sm
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