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1. 0 119 Contents 10 Contents Before You Begin Turn Off Your Computer and Connected Devices EN CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Save and close all open files and exit all open programs 2 Follow the instructions to shut down your computer based on the operating system installed on your computer Windows 8 Move your mouse pointer to the upper right or lower right corner of the screen to open the Charms sidebar and then click Settings Power Shut Down Microsoft Windows shuts down and then the computer turns off g Windows 7 Click Start and click Shut down K NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all telephone cables network cables and attached devices from your computer 5 After the computer is unplugged press and hold the power button for about 5 seconds to ground the system board Before You Begin n Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety AN AN gt gt Db A A WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers pane
2. Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Processor Heat Sink Fan 35 Removing the Coin Cell Battery AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance The coin cell battery may need replacing if an incorrect time or date is displayed during the boot routine along with a message such as Time of day not set please run SETUP program or Invalid configuration information please run SETUP program or Strike the Fl key to continue F2 to run the setup utility To determine whether you need to replace the coin cell battery reenter the time and date in system setup and exit the program to save the information Turn off your computer and disconnect it from the electrical outlet for a few hours then reconnect the computer turn it on and enter system setup If the date and time are not correct in system setup replace the coin cell battery You can operate your computer without a coin cell battery however without a coin cell battery the configuration information is erased if the computer is turned off or disconnected from the electrical outlet In this case you must enter system setup and reset the configuration options AN WARNING The b
3. Procedure 1 Place the coin cell battery into the slot and press gently to adhere it to the computer base 2 Route the coin cell battery cable through the routing guides on the computer base 3 Connect the coin cell battery cable to its connector on the system board Postrequisites 1 Replace the fans cover See Replacing the Fans Cover on page 30 2 Replace the battery pack See Replacing the Battery Pack on page 17 3 Replace the base cover See Replacing the Base Cover on page 15 4 Follow the instructions in After Working Inside Your Computer on page 13 38 Replacing the Coin Cell Battery Removing the Palm Rest AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites OuhWND Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the battery pack See Removing the Battery Pack on page 16 Remove the fans cover See Removing the Fans Cover on page 29 Remove the hard drive See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Removing the Palm Rest 39 Procedure 1 2 40 Lift the connector latches and pull the
4. Removing the Processor Module 97 Replacing the Processor Module AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance NOTE If a new processor module is installed you will receive a new processor heat sink assembly which will include an affixed thermal pad or you will receive a new thermal pad along with documentation to illustrate proper installation Procedure 1 98 Align the pin 1 corner of the processor module with the pin 1 corner of the ZIF socket then place the processor module K NOTE The pin 1 corner of the processor module has a triangle that aligns with the triangle on the pin 1 corner of the ZIF socket When the processor module is properly seated all four corners are aligned at the same height If one or more corners of the module are higher than the others the module is not seated properly CAUTION To avoid damage to the processor module hold the screwdriver perpendicular to the processor module when turning the cam screw Tighten the ZIF socket by turning the cam screw clockwise to secure the processor module to the system board 1 pinl corner 2 ZlF socket A A z gt 3 ZlF socket cam screw Replacing the Processor Module Postr
5. the hard drive s out of the hard drive bracket 1 hard drive 2 interposer 3 screws 4 Removing the Hard Drive s 27 Replacing the Hard Drive s AN WARNING Before working inside your computer read the safety Es information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance NOTE For drive configurations supported on your computer see Specifications at dell com support manuals Procedure 1 Place the primary hard drive in the hard drive bracket 2 If applicable slide the secondary hard drive into the hard drive bracket 3 Replace the screws that secure the primary hard drive to the hard drive bracket 4 If applicable replace the screws that secure the secondary hard drive to the hard drive bracket 5 Connect the interposer to the hard drives 6 Place the hard drive assembly in the computer base 7 Tighten the captive screws that secure the hard drive assembly to the computer base 8 Connect the hard drive cable to its connector on the system board Postrequisites 1 Replace the battery pack See Replacing the Battery Pack on page 17 2 Replace the base cover See Replacing the Base Cover on page 15 3 Follow the instructions in After Working Inside Your Computer on page 13 4 Install the operating system for your computer if needed
6. 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest VN oak WN Removing the Status Light Board 47 Procedure 1 Lift the connector latches and pull the pull tabs to disconnect the power button board cable and media card reader cable from the connectors on the status light board 2 Remove the screws that secure the status light board to the palm rest assembly 1 screws 2 2 power button board cable 3 status light board 4 media card reader cable 3 Liftthe status light board off the palmrest 48 Removing the Status Light Board Replacing the Status Light Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 2 A Align the slots on the status light board with the alignment posts on the palm rest assembly and secure the status light board in place Replace the screws that secure the status light board to the palm rest assembly Slide the power button b
7. Boards 78 Procedure ore Soter e dede tos At NU loa EE dE 78 Postrequisites css ARS eI Tb PEG 78 Removing the Speakers 79 PREREQUISITES cect te do ape ae E 79 Procedure 2 2 25 deeb tla Ripe ee ee ES eee eh de eee 80 Replacing the Speakers 81 Procedure e ond uds Bec dh eed uut bee ted 3 81 Postrequisites eus BAe RE ee eee BA PREX 81 Removing the Subwoofer 82 Prerequisite5s sacras oe a Ah Ea Saut 82 Procedure ox caen ERES DS 83 Replacing the Subwoofer 84 ProcedUre oi eed aa ee eee ee EP TER X x 84 POStrequisiteS cn2cefoe4 2224 oa S ke 84 Contents Removing the Sound Board 85 Prerrequisito wasn Peat a DI 85 ProcedUre iska be ere e RATES LY E 86 Replacing the Sound Board 87 Procedure sk dere te BL aoe BRE SAY ES 87 Postrequisites 2 45454 e054 ERE Hee RS 87 Removing the Video Card Heat Sink s 88 Prerequisites f 351 iu OY ed sure eoe it AGS 88 ProcedULeza is nsu tu RS Sette ec MEA E 88 Replacing the Video Card Heat Sink s 90 ProcedUre view usen YR ave eR YER 90 POStrEQUISITOS cade dee he ed ore exea des 90 Removing the Video Card S 91 Prerequisites 22 0502 os a a 91 Procedure ox or Aces quin mass bed us 9 Replacing the Video Card s 93 ProcedUL6z aa de eg da it ta da doe Sd m R 93 Postr
8. Card s AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove any installed card or blank from the Media Card Reader 2 Remove the base cover See Removing the Base Cover on page 14 3 Remove the fans cover See Removing the Fans Cover on page 29 4 Remove the battery pack See Removing the Battery Pack on page 16 5 Remove the hard drive s See Removing the Hard Drive s on page 25 6 Remove the optical drive See Removing the Optical Drive on page 22 7 Remove the display assembly See Removing the Display Assembly on page 56 Procedure 1 Disconnect the video card connector cable from the connectors on the system 2 board Lift the video card connector cable off the computer base video card connector cable Removing the Video Card s 91 3 Remove the screws that secure the video card s to the system board 4 Lift and slide the video card s along with heat sink s out to disconnect it from the connectors on the system board Primary Video Card 1 primary video card 2 screws 2 Secondary Video Card 1 secondary video card 2 screws 2 92 Removing the Video Card s Replacing the Video Card s AN WARNING Bef
9. Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest Removing the Keyboard Procedure 1 Remove the screws that secure the keyboard bracket to the keyboard NM CAUTION The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard A CAUTION Be extremely careful when removing and handling the keyboard Failure to do so could result in scratching the display panel Lift the connector latches and pull the pull tabs to disconnect the media card reader cable and the keyboard backlight cable from the respective connectors 2 Liftthe keyboard bracket off the keyboard 1 keyboard backlight cable 2 keyboard bracket 3 screws 14 4 media card reader cable Removing the Keyboard 5 3 Lift the connector latch and pull the pull tab to disconnect the keyboard cable from the respective connector 4 Remove the screws that secure the keyboard to the palm rest assembly 1 screws 2 2 keyboard cable 5 Liftthe keyboard off the palm rest assembly 52 Removing the Keyboard Replacing the Keyboard AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulator
10. Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Macro Keyboard 55 Removing the Display Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest 4 00 BOND Procedure 1 Close the display and turn the computer over 2 Remove the screws that secure the display assembly to the computer base 1 screws 4 56 Removing the Display Assembly A Turn the computer over and open the display Disconnect the video card connector cable from its connector on the system board Pull the pull tab to disconnect the display cable from its connector on the system board Disconnect the LED logo board cable from its connector on the system board 1 display
11. eas du der Eure exempt 44 Removing the Power Button Board 45 PrerequisiteS 24 cos E ELEM eS RY RS 45 ProcedUre uu tu over Au ESO Nia eeu 45 Replacing the Power Button Board 46 Procedure Mea ob eu ice et Mat net UE RR 46 PostredulsItes aes eee n p PSI Tb PES 46 Removing the Status Light Board 47 PREREQUISITES ire iodo Ae ete ry edo AS 47 Procedure dis S oc ya tux Baa PE Aes 48 Replacing the Status Light Board 49 Procedure Er E 49 Postrequisltes ivi A EA ee SEAS 49 Removing the Keyboard 50 Prerequisites us ea AEA pa xs 50 ProcedUre a Oeo ee a LAE 51 Replacing the Keyboard 53 Procedure iioi vs deeexke xd pg A ea ae 53 Postrequisites sc hee a eee aeons eae A 53 Contents Removing the Macro Keyboard 54 Prerequisites eode idas arta Ede 54 ProcedUre jen seem Rr Raa Y X d 54 Replacing the Macro Keyboard 55 ProcedUre c suu uar te ee BLZ aoe SRE Es 55 Postrequisites n otsto t oe ERE DE He EO 55 Removing the Display Assembly 56 Prereduisites Ss xot osos Lue Sada Los datos 56 Procedure amada tete aa ttt mtm tte M EA E 56 Replacing the Display Assembly 60 ProcedUre x ues RR Av e RW X Ea 60 Postrequlsites ca dee ke DE EE BE omae dues 60 Removing the Camera Module 61 Prerequisit s oe c ssl le eee eee es heaved 6
12. is titled the same as the downloaded BIOS update file Double click the BIOS update file icon and follow the instructions that appear on the screen Flashing the BIOS 119
13. its connector on the system board 2 Remove the screws that secure the optical drive assembly to the computer base 3 Liftthe optical drive assembly off the computer base 1 optical drive cable 2 optical drive 3 screws 4 22 Removing the Optical Drive 4 Remove the screws that secure the optical drive bracket to the optical drive 5 Liftthe optical drive bracket off the optical drive 1 optical drive bracket 2 interposer 3 screws 4 6 Remove the interposer from the optical drive Removing the Optical Drive 23 Replacing the Optical Drive AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Procedure Connect the interposer to the optical drive 2 Align the screw holes on the optical drive bracket with the screw holes on the optical drive and replace the screws that secure the optical drive bracket to the optical drive 3 Align the slot on the optical drive with the alignment posts on computer base and place the optical drive in the computer base 4 Replace the screws that secure the optical drive to the computer base 5 Connect the optical drive cable to its connector on the system board Postrequisites 1 Replace the battery pack See Replacing the Ba
14. routing guides to the computer base 3 Route the Mini Card antenna cables through the routing guides on the computer base 4 Connect the Mini Card antenna cables to the Mini Card See Replacing the Wireless Mini Card on page 107 5 Connect the display cable video card connector cable and LED logo board cable to the respective connectors on the system board 6 Close the display and turn the computer over 7 Replace the screws that secure the display assembly to the computer base Postrequisites 1 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest 2 Replace the optical drive See Replacing the Optical Drive on page 24 3 Replace the hard drive s See Replacing the Hard Drive s on page 28 4 Replace the battery pack See Replacing the Battery Pack on page 17 5 Replace the fans cover See Replacing the Fans Cover on page 30 6 Replace the base cover See Replacing the Base Cover on page 15 7 Replace any card or blank that you removed from the Media Card Reader 8 Follow the instructions in After Working Inside Your Computer on page 13 60 Replacing the Display Assembly Removing the Camera Module AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prereq
15. screw that secures the camera module to the display back cover Postrequisites 1 Replace the display bezel See Replacing the Display Bezel on page 65 2 Replace the display assembly See Replacing the Display Assembly on page 60 3 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest 4 Replace the optical drive See Replacing the Optical Drive on page 24 5 Replace the hard drive s See Replacing the Hard Drive s on page 28 6 Replace the battery pack See Replacing the Battery Pack on page 17 7 Replace the fans cover See Replacing the Fans Cover on page 30 8 Replace the base cover See Replacing the Base Cover on page 15 9 Replace any card or blank that you removed from the Media Card Reader 10 Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Camera Module 63 Removing the Display Bezel AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard
16. working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 14 2 Remove the battery pack See Removing the Battery Pack on page 16 3 Removethe fans cover See Removing the Fans Cover on page 29 Procedure 1 Disconnect the primary video card heat sink fan cable from its connector on the system board 2 Loosen the captive screws that secure the primary video card heat sink fan to the computer base 1 captive screws 4 2 primary video card heat sink fan 3 primary video card heat sink fan cable Removing the Video Card Heat Sink Fan s 31 5 32 Disconnect the secondary video card heat sink fan cable from its connector on the system board Loosen the captive screws that secure the secondary video card heat sink fan to the computer base 1 captive screws 4 2 secondary video card heat sink fan 3 secondary video card heat sink fan cable Lift the video card heat sink fan s along with the cable away from the computer base Removing the Video Card Heat Sink Fan s Replacing the Video Card Heat Sink Fan s AN WARNING Before working inside your computer read the safety information that shipped with your
17. 1 Procedure uu x ors Ae qox eque 62 Replacing the Camera Module 63 Procedure sc s s teu sut e ect eU e Sd e doe 63 Postrequisites osos dne be I T Die a 63 Removing the Display Bezel 64 PreredulSites xoa o rey mo ae S 64 ProcedUre 4 5 ii ba MP eek pPYU PE quedo 64 Replacing the Display Bezel 65 Procedure oane eA eque d exhi tates dens 65 Postrequisites sui Ae EIL ee ee BA PREX 65 Removing the Display Hinges 66 Preredquisitess s mas oe ASE Sa da 66 ProcedUre sais Gn A ha he deb teo Ae i DP 66 Replacing the Display Hinges 67 ProcedUre se ke Be ER a BEAM Ok awed 67 Postrequisrtes aussen Robe wR SSR a 67 Contents Removing the Display Panel 68 Prerequisites atadas a wasa Peat a DU 68 Procedure x beue UE PR ee ee ee 69 Replacing the Display Panel 72 Procedure mirr cea es Xr Phe eee ess 72 Postrequisites cearo loge eee ee ERI EE 72 Removing the Logo Board 73 Prerequisites 24 0 Subs bowed ice pit Mns 73 Procede saas S ute sa fus Sea Me hon AE AS 74 Replacing the Logo Board 75 Procedure xeu UY UP ES a Yo uS 75 POStrEQUISITOS ca gh dnb dr Eu EE qe3d oue ks 75 Removing the Display Light Boards 76 Prerequisites ecos E ELEM RU eS REY RS 76 Proced rees ig 25 m as er Aes Sup dates o dede TI Replacing the Display Light
18. 4 Removing the Base Cover Replacing the Base Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the tabs on the base cover with the slots on the computer base and slide the base cover into place 2 Replace the screws that secure the base cover to the computer base Postrequisites Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Base Cover 15 Removing the Battery Pack AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites Remove the base cover See Removing the Base Cover on page 14 Procedure 1 Remove the screws that secure the battery to the computer base 2 Disconnect the battery cable from its connector on the system board 1 battery cable 2 screws 2 3 battery pack 3 Lift the battery pack away from the computer base 16 Removing the Battery Pack Replacing the Battery Pack AN WARNING Before working inside your comput
19. 5 Install the drivers and utilities for your computer if needed 28 Replacing the Hard Drive s Removing the Fans Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 14 2 Remove the battery pack See Removing the Battery Pack on page 16 Procedure Slide and lift the fans cover off the computer base 1 fans cover Removing the Fans Cover 29 Replacing the Fans Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure Align the tabs on the fans cover with the slots on the computer base and slide the fans cover into place Postrequisites 1 Replace the battery pack See Replacing the Battery Pack on page 17 2 Replace the base cover See Replacing the Base Cover on page 15 3 Follow the instructions in After Working Inside Your Computer on page 13 30 Replacing the Fans Cover Removing the Video Card Heat Sink Fan s AN WARNING Before
20. Alienware 18 Owner s Manual Computer model Alienware 18 Regulatory model P19E Regulatory type PI9EOO ALIENWARE Notes Cautions and Warnings NOTE A NOTE indicates important information that helps you make better use of your computer N CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed AN WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2013 Dell Inc All rights reserved Reproduction ofthese materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Alienware and the AlienHead logo are trademarks or registered trademarks of Alienware Corporation Dell is a trademark of Dell Inc Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft corporation in the United States and or other countries Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2013 07 Rev AOO Contents Before You Begin a n Turn Off Your Computer
21. Follow the instructions from step 1 to step 6 in Removing the Palm Rest Removing the Speakers 79 Procedure 1 Disconnect the speakers cable from its connector on the system board 2 Note the speakers cable routing and remove the cable from the routing guides on the computer base 3 Remove the screws that secure the speakers to the computer base 4 Lift the speakers along with the speaker cable off the computer base 1 speakers 2 2 speakers cable routing 3 screws 4 4 speakers cable 80 Removing the Speakers Replacing the Speakers AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 2 Align the screw holes on the speakers with the screw holes on the computer base and replace the screws that secure the speakers to the computer base Route the speakers cable through the routing guides on the computer base and then connect the speakers cable to its connector on the system board Postrequisites On Ou KRWD Follow the instructions from step 3 to step 6 in Replacing the Palm Rest Replace the optical drive See Replacing the Optical Drive on page 24 Replace the hard drive s See Replacing the Hard Drive s on page 28 Replace the battery pack See Re
22. Main Menu CPU Cache L1 Cache L2 Cache L3 Cache Integrated Graphics Discrete Graphics 1 Fixed HDD SATA ODD Second HDD eSATA Device mSATA Device AC Adapter Type Total Memory Memory Bank 0 Memory Bank 1 Displays the processor s L1 cache size Displays the processor s L2 cache size Displays the processor s L3 cache size Displays the integrated graphics Displays the first discrete graphics installed on your computer Displays the type of hard drive installed Displays the type of optical drive installed Displays the type of secondary hard drive installed Displays the type of eSATA device installed Displays the type of mSATA device installed Displays the type of AC adapter connected to your computer Displays the total memory available in your computer Displays the memory size installed in DIMM O Displays the memory size installed in DIMM 1 Advanced Menu Intel R SpeedStep Virtualization Integrated NIC Allows you to enable or disable the Intel SpeedStep technology Disabling this feature may improve performance but will greatly reduce battery life Allows you to enable or disable the Intel Virtualization technology Allows you to enable or disable the on board LAN controller Disabled Internal LAN is disabled and is not visible to the operating system Enabled Internal LAN is enabled System Setup 111 Advanced Menu USB Emulati
23. Scroll up and down the list with the up and down arrow keys As an option is highlighted the Help Screen displays more information about that option and available settings Help Screen This field appears on the right side of the system setup window and contains information about each option listed in the Setup Item In this field you can view information about your computer and make changes to your current settings Press the up and down arrow keys to highlight an option Press lt Enter gt to make that selection active and return to the Setup Item NOTE Not all settings listed inthe Setup Item are changeable Key Functions This field appears below the Help Screen and lists keys and their functions within the active system setup field System Setup Options K NOTE Depending on your computer and installed devices the items listed in this section may appear or may not appear exactly as listed Main Menu System Time hh mm ss System Date mm dd yyyy BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID TIO System Setup Displays the system time Displays the system date Displays the BIOS version Displays the model number of your computer Displays the service tag of your computer Displays the Asset Tag of your computer Displays the type of processor installed Displays the speed of the processor Displays the processor identification value
24. The original thermal grease can be reused ifthe original processor heat sink is reinstalled If the processor heat sink is replaced use the thermal grease provided in the kit to ensure that thermal conductivity is achieved Procedure Align the captive screws on the processor heat sink with the screw holes on the system board and tighten the screws in sequential order indicated on the processor heat sink Postrequisites 0 0 100 h5OnNvN a Replace the display assembly See Replacing the Display Assembly on page 60 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest Replace the optical drive See Replacing the Optical Drive on page 24 Replace the hard drive s See Replacing the Hard Drive s on page 28 Replace the battery pack See Replacing the Battery Pack on page 17 Replace the fans cover See Replacing the Fans Cover on page 30 Replace the base cover See Replacing the Base Cover on page 15 Replace any card or blank that you removed from the Media Card Reader Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Processor Heat Sink 95 Removing the Processor Module AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory complian
25. ace any card or blank that you removed from the Media Card Reader 0o 0 100 RWD a Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Display Bezel 65 Removing the Display Hinges AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive s See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest Remove the display assembly See Removing the Display Assembly on page 56 0o 0 100 5ONaA2 Remove the display bezel See Removing the Display Bezel on page 64 Procedure 1 Removethe screws that secure the display hinges to the display back cover 2 Remove the display hinges off the display back cover 1 screws 10 2 display hinges 2 66 Removing the Display Hinges Replacing the Display Hinges AN WARNING Before work
26. al safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive s See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest OnNOoOunRWDND Remove the display assembly See Removing the Display Assembly on page 56 Procedure 1 In sequential order indicated on the processor heat sink loosen the captive screws that secure the processor heat sink to the system board 2 Carefully lift the processor heat sink out of the computer base 2 1 x Je 1 captive screws 4 2 processor heat sink 94 Removing the Processor Heat Sink Replacing the Processor Heat Sink AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance A CAUTION Incorrect alignment of the processor heat sink can damage the processor LA NOTE
27. and Connected Devices T Safety Instructions 12 Recommended Tools aaua aaa 12 After Working Inside Your Computer 13 Removing the Base Cover 14 Procedure ou rt P REP t Ds 14 Replacing the Base Cover 15 Procedure Js end qesuebPE d RES be a ae e 15 Postrequisites caa 2 oia 463 o2e Oe eR SS MLE Ed 15 Removing the Battery Pack 16 ProcedUre sa E E 4e Ead ERES 16 Replacing the Battery Pack 17 a AA tea ie ramo Prts Se dote 17 Postrequisites o as eh D 17 Removing the Memory Module s 18 Prerequisites s ron dur dd Sap te bh s 18 Procedure xac 64 8 a L3 are SR oW 19 Replacing the Memory Module s 20 Procedure Vascos er a E Eu 20 Postrequisites sa las Dip wig eal 21 Removing the Optical Drive 22 Prerrequisito REPRE uu 22 Replacing the Optical Drive 24 Procedure 35 2 da aito s ota dt ts tok deeds 24 Postrequisltes z iis a eee eee Se AS 24 Contents Removing the Hard Drive s 25 Prerequisites i Bada ida aren DU 25 ProcedUre as kanka a ey Raa e Ead 26 Replacing the Hard Drive s 28 ProCedUre scu ku pet BEE aoe BE Ee 28 Postrequisites oo ssl loge ER ERE WIE 28 Removing the FansCover 29 Prerequisites 244i Sep hed Bowed iced put DAS 29 Procedure zana os eee Bi
28. atory compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 14 2 Remove the battery pack See Removing the Battery Pack on page 16 3 Remove the fans cover See Removing the Fans Cover on page 29 Procedure 1 Disconnect the processor heat sink fan cable from its connector on the system board 2 Loosen the captive screws that secure the processor heat sink fan to the computer base 3 Liftthe processor heat sink fan along with the cable away from the computer base 1 captive screws 3 2 processor heat sink fan cable 34 Removing the Processor Heat Sink Fan Replacing the Processor Heat Sink Fan AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw holes on the processor heat sink fan with the screw holes on the computer base 2 Tighten the captive screws that secure the processor heat sink fan to the computer base 3 Connect the processor heat sink fan cable to its connector on the system board Postrequisites Replace the fans cover See Replacing the Fans Cover on page 30 Replace the battery pack See Replacing the Battery Pack on page 17 Replace the base cover See Replacing the Base Cover on page 15 Duna
29. atory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the battery pack See Removing the Battery Pack on page 16 2 Remove the base cover See Removing the Base Cover on page 14 3 Remove the keyboard See Removing the Keyboard on page 50 Procedure 1 Removethe screw that secures the macro keyboard to the computer base ZN CAUTION The keycaps on the macro keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the macro keyboard 1 screw 2 macro keyboard 2 Lift the macro keyboard and slide the tab on the macro keyboard out of the slot on the palm rest assembly 54 Removing the Macro Keyboard Replacing the Macro Keyboard AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Slide the tab on the macro keyboard into the slot on the palm rest assembly and lower the macro keyboard into place 2 Replace the screw that secures the macro keyboard to the computer base Postrequisites 1 Replace the keyboard See Replacing the Keyboard on page 53 2 Replace the base cover See Replacing the Base Cover on page 15 3 Replace the battery pack See Replacing the Battery Pack on page 17 4
30. attery may explode if installed incorrectly Replace the battery only with the same or equivalent type Discard used batteries according to the manufacturer s instructions ZN CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the base cover See Removing the Base Cover on page 14 2 Remove the battery pack See Removing the Battery Pack on page 16 3 Remove the fans cover See Removing the Fans Cover on page 29 36 Removing the Coin Cell Battery Procedure 1 Disconnect the coin cell battery cable from its connector on the system board 1 coin cell battery cable connector 2 coin cell battery 2 Remove the coin cell battery cable from the routing guides on the computer base 3 Pryupthe coin cell battery from the slot on the system board Removing the Coin Cell Battery 37 Replacing the Coin Cell Battery AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance AN WARNING The battery may explode if installed incorrectly Replace the battery only with the same or equivalent type Discard used batteries according to the manufacturer s instructions
31. ble or disable short duration power limit Allows you to set the turbo mode power limit 2value in watts System Setup 113 Advanced Menu Performance Options Current Frequency Displays the current bus clock frequency New Frequency in 10KHz increments Allows you to set the bus clock frequency in Apply New Bus Clock Frequency GT Overclocking Frequency Memory Frequency DIMM Profile XMP increments of 1OKHz Applies the new bus clock frequency immediately temporarily or permanently Allows you to set the GT Overclocking frequency Allows you to set memory frequency Allows you to configure different XMP options Wireless Menu Bluetooth Wireless Network DMC Wireless Switch Hotkey Allows you to enable or disable the internal Bluetooth device Disabled The internal Bluetooth device is disabled and is not visible to the operating system Enabled The internal Bluetooth device is enabled Allows you to enable or disable the internal wireless device Disabled The internal wireless device is disabled and is not visible to the operating system Enabled The internal wireless device is enabled Allows you to enable or disable the internal DMC device Allows you to disable all internal wireless devices Security Menu Admin Password System Password 14 System Setup Displays ifthe administrator password is clear or set Displays ifthe system pass
32. cable connector 2 LED logo board cable 3 video card connector cable Removing the Display Assembly 57 7 Disconnect the antenna cables from the connectors on the Mini Card See Removing the Wireless Mini Card on page 105 8 Note the routing of the antenna cables and then remove the cables from the routing guides on the computer base 9 Remove the screw that secures the routing guides to the computer base 10 Slide and lift the routing guides off the computer base 1 screw 2 routing guides 3 antenna cables 3 58 Removing the Display Assembly n 12 Remove the screws on the display hinges that secure the display assembly to the computer base Move the display to a perpendicular position to the computer base and then lift the display assembly off the computer 1 display assembly 2 screws 3 Removing the Display Assembly 59 Replacing the Display Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Place the display assembly in position and replace the screws on the display hinges that secure the display assembly to the computer base 2 Place the routing guides on the computer base and replace the screw that secures the
33. ce EN CAUTION Processors are extremely fragile Handle the processor only by the edges and do not touch the metal pins Prerequisites O0O0JOO0N0AON 96 Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive s See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest Remove the display assembly See Removing the Display Assembly on page 56 Remove the processor heat sink See Removing the Processor Heat Sink on page 94 Removing the Processor Module Procedure 1 To loosen the ZIF socket use a small flat blade screwdriver to rotate the ZIF socket cam screw counterclockwise until it comes to the cam stop NM CAUTION To ensure maximum cooling for the processor module do not touch the heat transfer areas on the processor thermal cooling assembly The oils in your skin can reduce the heat transfer capability ofthe thermal pads A CAUTION When removing the processor module lift the module straight up Be careful not to bend the pins on the processor module 2 Liftthe processor module from the ZIF socket 1 ZIF socket 2 ZlF socket cam screw
34. computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw holes on the video card heat sink fan s with the screw holes on the computer base 2 Tighten the captive screws that secure the secondary video card heat sink fan to the computer base 3 Tighten the captive screws that secure the primary video card heat sink fan to the computer base 4 Route the primary video card heat sink fan cable through the routing guides on the computer base 5 Connect the primary video card heat sink fan cable to its connector on the system board 6 Connect the secondary video card heat sink fan cable to its connector on the system board Postrequisites 1 Replace the fans cover See Replacing the Fans Cover on page 30 2 Replace the battery pack See Replacing the Battery Pack on page 17 3 Replace the base cover See Replacing the Base Cover on page 15 4 Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Video Card Heat Sink Fan s 33 Removing the Processor Heat Sink Fan AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regul
35. d or blank that you removed from the Media Card Reader Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Sound Board 87 Removing the Video Card Heat Sink s AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Remove the display assembly See Removing the Display Assembly on page 56 0 JO 0d AN Remove the video card s See Removing the Video Card s on page 91 Procedure 1 Loosen the captive screws that secure the primary video card heat sink to the video card 2 Loosen the captive screws that secure the secondary video card heat sink to the video card 3 Lift the video card heat sink s off the video card s 88 Removing the Video Card Heat Sink s Primary video card heat sink 1 primary video card heat sink 2 captive scre
36. devices On the Boot Device Menu choose the device you want to boot from For example if you are booting to a USB memory key highlight USB Storage Device and press lt Enter gt Changing Boot Mode for Future Boots 1 2 3 4 Turn on or restart your computer During POST when the DELL logo is displayed watch for the F2 prompt to appear and then press lt F2 gt immediately K NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it and then press lt F2 gt If you press lt F2 gt before the F2 prompt this keystroke is lost If you wait too long and the operating system logo appears continue to wait until you see the operating system s desktop Then turn off your computer and try again Use the arrow keys to highlight Change boot mode setting menu option and press lt Enter gt to access the menu Use the arrow keys to select legacy boot mode or UEFI boot mode and press lt Enter gt Changing Boot Sequence for Future Boots 1 2 3 4 118 Enter system setup See Entering System Setup on page 109 Use the arrow keys to highlight the Boot menu option and press lt Enter gt to access the menu K NOTE Write down your current boot sequence in case you want to restore it Press the up and down arrow keys to select LEGACY BOOT or UEFI BOOT Press plus or minus to change the boot priority of the device System Setup Fla
37. display panel 8 Slide the display panel brackets off the display panel 1 screws 6 2 display panel brackets 3 display panel Removing the Display Panel 71 Replacing the Display Panel AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw holes on the display panel brackets with the screw holes on the display panel 2 Replace the screws that secure the display panel brackets to the display panel 3 Connect the display cable to the display panel connector and press down on the connector latch to secure the cable 4 Adhere the tape to secure the display cable 5 Align the screw holes on the display panel with the screw holes on the display back cover 6 Replace the screws that secure the display panel to the display back cover Postrequisites 1 Replace the display hinges See Replacing the Display Hinges on page 67 2 Replace the display bezel See Replacing the Display Bezel on page 65 3 Replace the display assembly See Replacing the Display Assembly on page 60 4 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest 5 Replace the optical drive See Replacing the Optical Drive on page 24 6 Replace the hard drive s See Replac
38. drive s See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest 0 XNO0AON Remove the display assembly See Removing the Display Assembly on page 56 Procedure 1 Using your fingertips carefully pry up the inside edge of the display bezel 2 Remove the display bezel off the display back cover 1 display bezel 64 Removing the Display Bezel Replacing the Display Bezel AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure Align the display bezel with the display back cover and gently snap the display bezel into place Postrequisites Replace the display assembly See Replacing the Display Assembly on page 60 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest Replace the optical drive See Replacing the Optical Drive on page 24 Replace the hard drive s See Replacing the Hard Drive s on page 28 Replace the battery pack See Replacing the Battery Pack on page 17 Replace the fans cover See Replacing the Fans Cover on page 30 Replace the base cover See Replacing the Base Cover on page 15 Repl
39. dure 1 Lift the connector latch and disconnect the hall effect sensor board cable from its connector on the sound board 2 Remove the screws that secure the sound board to the computer base 3 Gently lift the sound board out of the slots on the computer base 1 sound board 2 screws 3 3 hall effect sensor board 86 Removing the Sound Board Replacing the Sound Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 2 Align the connectors on the sound board with the slots on the computer base and replace the screws that secure the sound board to the computer base Slide the hall effect sensor board cable into its connector on the sound board and press down on the connector latch to secure the cable Postrequisites On Ou KRWD Follow the instructions from step 3 to step 6 in Replacing the Palm Rest Replace the optical drive See Replacing the Optical Drive on page 24 Replace the hard drive s See Replacing the Hard Drive s on page 28 Replace the battery pack See Replacing the Battery Pack on page 17 Replace the fans cover See Replacing the Fans Cover on page 30 Replace the base cover See Replacing the Base Cover on page 15 Replace any car
40. emove the battery See Removing the Battery Pack on page 16 18 Removing the Memory Module s Procedure 1 Toremove memory module s from connectors DIMM3 and DIMM4 go to step 3 2 Toremove memory module s from connectors DIMM and DIMM2 Remove the palm rest See Removing the Palm Rest on page 39 A CAUTION To prevent damage to the memory module connector do not use tools to spread the memory module securing clips 3 Using your fingertips spread apart the securing clips on each end of the memory module connector until the memory module pops up 4 Remove the memory module from the memory module connector 1 memory module connector 2 securing clips 2 3 memory module Removing the Memory Module s 19 Replacing the Memory Module s AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance K NOTE Your computer supports up to four memory module connectors You can access connectors DIMM3 and DIMM4 by removing the base cover at the bottom of your computer You can access connectors DIMMI and DIMM2 by removing the palmrest Procedure K NOTE If you need to install memory modules in two connectors install a memory module in the lower connector before you install a memory modu
41. equisites 1 0 0 100 h0ON 9 Replace the processor heat sink See Replacing the Processor Heat Sink on Page 95 Replace the display assembly See Replacing the Display Assembly on page 60 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest Replace the optical drive See Replacing the Optical Drive on page 24 Replace the hard drive s See Replacing the Hard Drive s on page 28 Replace the battery pack See Replacing the Battery Pack on page 17 Replace the fans cover See Replacing the Fans Cover on page 30 Replace the base cover See Replacing the Base Cover on page 15 Replace any card or blank that you removed from the Media Card Reader Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Processor Module 99 Removing the System Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS after you replace the system board See System Setup on page 109 NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you rep
42. equisites maca dt a BO b WES 93 Removing the Processor Heat Sink 94 PreredUlSites xoa o a Ye GIS 94 ProcedUre Aa a Stee Ba UU PY Aad 94 Replacing the Processor Heat Sink 95 Procedure stent orte te thas a Bode RES 95 Postrequisites suis RA ee Se AS 95 Removing the Processor Module 96 Prerequisites cvs Meee eb ASL PX pa bad 96 ProcedUre ci pod E Reto eee Ae BLA 97 Replacing the Processor Module 98 ProcedU re i iD EET 3ue4 d EU PAX ve 98 Postrequisites a set e pr LEER RXOM CS EP 99 Contents Removing the System Board 100 Prerequisites dai LR RERUM NES 100 ProcedUre v bay else ee e RATIS LX Ead 101 Replacing the System Board 103 Procedures CAN emori Be A s 103 Postrequisites soe RERO 103 Entering the Service Tag in the BIOS 104 Removing the Wireless Mini Card 105 Prerequisitess y ez Suis te fons Mer Eu rs 105 Procedure veis ES EY Gb y aa 106 Replacing the Wireless Mini Card 107 ProcedULe pur codes EL aos UE Ned ie 107 Postrequisites vecs d GR bea Y 108 System Setup gt soos ss o EE PS 109 OVERVIEW 252a kon dete MEE AEE us Ger 109 Entering System Setup 109 System Setup ScreenS uaaa ooo o 110 System Setup Options 110 Boot Sequence 222 2584455 renal bb eee ES 117 Flashing the BIOS
43. er read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance 7 CAUTION To avoid damage to the computer use only the battery designed for this particular Alienware computer Procedure 1 Align the tabs on the battery with the slots on the computer base and place the battery on the computer base 2 Connect the battery cable to its connector on the system board 3 Replace the screws that secure the battery to the computer base Postrequisites 1 Replace the base cover See Replacing the Base Cover on page 15 2 Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Battery Pack 17 Removing the Memory Module s AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance K NOTE Your computer supports up to four memory module connectors You can access connectors DIMM3 and DIMM4 by removing the base cover at the bottom of your computer You can access connectors DIMM1 and DIMM2 by removing the keyboard Prerequisites 1 Remove the base cover See Removing the Base Cover on page 7 2 R
44. es and so on A CAUTION Unless you are an expert computer user do not change the settings for this program Certain changes can make your computer work incorrectly LA NOTE Before you change system setup it is recommended that you write down the system setup screen information for future reference Entering System Setup 1 Turnon orrestart your computer 2 During POST when the ALIENWARE logo is displayed watch for the F2 prompt to appear and then press F2 immediately K NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it and then press lt F2 gt If you press lt F2 gt before the F2 prompt this keystroke is lost If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then turn off your computer and try again See Turn Off Your Computer and Connected Devices on page 11 System Setup 109 System Setup Screens The system setup screen displays current or changeable configuration information for your computer Information on the screen is divided into three areas the setup item active help screen and key functions Setup Item This field appears on the left side of the system setup window The field is a scrollable list containing features that define the configuration of your computer including installed hardware power conservation and security features
45. fety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 14 2 Remove the battery pack See Removing the Battery Pack on page 16 3 Remove the fans cover See Removing the Fans Cover on page 29 Procedure 1 Removethe screw that secures the mSATA to the system board 2 Slide and remove the mSATA card off the system board connector 1 Screw 2 MSATA card Removing the mSATA Card 43 Replacing the mSATA Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Insert the mSATA card connector at a 45 degree angle into the system board connector 2 Pressthe other end of the mSATA card down into the slot on the system board and replace the screw that secures the mSATA card to the system board connector Postrequisites 1 Replace the battery pack See Replacing the Battery Pack on page 17 2 Replace the base cover See Replacing the Base Cover on page 15 au 3 Follow the instructions in After Working Inside Your Computer on page 13 44 Replacing the mSATA Card Removing the Power Button Board AN WARNING Before working inside your compute
46. function key behavior Allows you to charge your computer battery using Standard Charge or Express Charge mode Advanced Menu Touchpad Backlight Battery Health USB debug External USB Ports Allows you to set the touchpad backlight to be on or in auto mode Displays the battery health Allows you to enable or disable this port for Windows debugging Allows you to disable or enable the external USB ports Advanced Menu Performance Options CPU Turbo Mode Overclocking Feature Non Turbo Flex Support Flex Ratio Override Extreme Edition Extreme Edition Core Ratio Limits Override Turbo Settings Long Duration PWR Limit Long Duration Time Window Set Short Duration PWR Limit Set Short Duration PWR Options Limit Bus Clock Allows you to disable or enable the processor turbo mode Allows you to disable or enable the global overclocking feature Disabled The overclocking feature is disabled Enabled Displays additional overclocking options Allows you to enable or disable non turbo flex support Allows you to set the flex ratio override value Allows you to disable or choose BIOS or cTDP Allows you to set the extreme edition core ratio limit Allows you to enable or disable the override turbo settings Allows you to set the turbo mode long duration power limit Allows you to set the turbo mode time 1 value in seconds Allows you to ena
47. he Display Hinges on page 66 Remove the display panel See Removing the Display Panel on page 68 Removing the Logo Board 73 Procedure 74 Remove the screws that secure the logo board to the display back cover Carefully rotate the logo board over and disconnect the display light board cables from the connectors on the logo board Lift the logo board off the display back cover 1 screws 2 2 logoboard 3 display light board cables 4 Removing the Logo Board Replacing the Logo Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Connectthe display light board cables to the logo board connectors 2 Carefully rotate the logo board over and align the screw holes on the logo board with the screw holes on the display back cover 3 Replace the screws that secure the logo board to the display back cover Postrequisites 1 Replace the display panel See Replacing the Display Panel on page 72 2 Replace the display hinges See Replacing the Display Hinges on page 67 3 Replace the display bezel See Replacing the Display Bezel on page 65 4 Replace the display assembly See Replacing the Display Assembly on page 60 5 Follow the instructions from
48. he computer generates an error message Boot Menu UEFI BOOT Windows Boot Manager a EFI Onboard LAN IPv4 q EFI Onboard LAN IPv6 116 System Setup Allows you to boot from the operating system Allows you to boot from onboard LAN through Internet Protocol version 4 IPv4 Allows you to boot from onboard LAN through Internet Protocol version 6 IPv46 Exit Menu Exit Saving Changes Allows you to exit System Setup and save your changes to CMOS Save Change Without Exit Allows you to remain in System Setup and save your changes to CMOS Exit Discarding Changes Allows you to exit System Setup and load previous values from CMOS for all Setup items Load Optimal Defaults Allows you to load default values for all Setup items Discard Changes Allows you to load previous values from CMOS for all Setup items Boot Sequence This feature allows you to change the boot sequence for devices Boot Options Diskette Drive or Removable Drive The computer attempts to boot from the floppy drive or an external drive If no operating system is on the drive the computer generates an error message Hard Drive The computer attempts to boot from the primary hard drive If no operating system is on the drive the computer generates an error message USB Storage Device The computer attempts to boot from the USB device If no operating system is on the drive or if the drive is not b
49. information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw holes on the subwoofer with the screw holes on the computer base 2 Tighten the captive screws that secure the subwoofer to the computer base 3 Route the subwoofer cable through the routing guides on the computer base and then connect the subwoofer cable to its connector on the system board Postrequisites 1 Replace the speaker See Replacing the Speakers on page 81 2 Follow the instructions in After Working Inside Your Computer on page 13 84 Replacing the Subwoofer Removing the Sound Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest VN oak WN Removing the Sound Board 85 Proce
50. ing inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 2 Align the screw holes on the display hinges with the screw holes on the display backcover Replace the screws that secure the display hinges to the display back cover Postrequisites t0 0 100 5 ONaA2 o Replace the display bezel See Replacing the Display Bezel on page 65 Replace the display assembly See Replacing the Display Assembly on page 60 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest Replace the optical drive See Replacing the Optical Drive on page 24 Replace the hard drive s See Replacing the Hard Drive s on page 28 Replace the battery pack See Replacing the Battery Pack on page 17 Replace the fans cover See Replacing the Fans Cover on page 30 Replace the base cover See Replacing the Base Cover on page 15 Replace any card or blank that you removed from the Media Card Reader Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Display Hinges 67 Removing the Display Panel AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l F
51. ing the Hard Drive s on page 28 7 Replace the battery pack See Replacing the Battery Pack on page 17 8 Replace the fans cover See Replacing the Fans Cover on page 30 9 Replace the base cover See Replacing the Base Cover on page 15 10 Replace any card or blank that you removed from the Media Card Reader 11 Follow the instructions in After Working Inside Your Computer on page 13 72 Replacing the Display Panel Removing the Logo Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive s See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest Remove the display assembly See Removing the Display Assembly on page 56 0o 0 100 5 ONaA2 Remove the display bezel See Removing the Display Bezel on page 64 o Replace the display hinges See Removing t
52. isplay assembly See Removing the Display Assembly on page 56 Remove the display bezel See Removing the Display Bezel on page 64 Replace the display hinges See Removing the Display Hinges on page 66 Remove the display panel See Removing the Display Light Boards on page 76 Remove the logo board See Removing the Logo Board on page 73 Removing the Display Light Boards Procedure 1 Remove the screws that secure the display light boards to the display back cover 2 Liftthe display light boards off the display back cover 1 screws 5 2 display light boards 3 Removing the Display Light Boards 77 Replacing the Display Light Boards AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw holes on the display light boards with the screw holes on the display back cover 2 Replace the screws that secure the display light boards to the display back cover Postrequisites 1 Replace the logo board See Replacing the Logo Board on page 75 2 Replace the display panel See Replacing the Display Panel on page 72 3 Replace the display hinges See Replacing the Display Hinges on page 67 4 Replace the display bezel See Replacing the Display Bezel on
53. lace the system board Prerequisites 1 Remove any installed card or blank from the Media Card Reader 2 Remove the base cover See Removing the Base Cover on page 14 3 Remove the fans cover See Removing the Fans Cover on page 29 4 Remove the battery pack See Removing the Battery Pack on page 16 5 Remove the memory modules See Removing the Memory Module s on page 18 6 Remove the hard drive s See Removing the Hard Drive s on page 25 7 Remove the optical drive See Removing the Optical Drive on page 22 8 Follow the instructions from step 1 to step 6 in Removing the Palm Rest 9 Remove the display assembly See Removing the Display Assembly on page 56 10 Remove the coin cell battery See Removing the Coin Cell Battery on page 36 11 Remove the video card heat sink fan s See Removing the Video Card Heat Sink Fan s on page 31 12 Remove the processor heat sink fan See Removing the Processor Heat Sink Fan on page 34 13 Remove the video card heat sink s See Removing the Video Card Heat Sink s on page 88 14 Remove the video card s See Removing the Video Card s on page 91 15 Remove the mSATA card See Removing the mSATA Card on page 43 16 Remove the wireless Mini Card See Removing the Wireless Mini Card on page 105 17 Remove the processor heat sink See Removing the Processor Heat Sink on page 94 18 Remove the processor module See Removing the Processor Module on page 96 100 Removing the Syste
54. lacing the Power Button Board on page 46 2 Replace the status light board See Replacing the Status Light Board on page 49 3 Alignthe palm rest assembly with the computer base and gently snap the palm rest assembly into place 4 Turn the computer over and replace the screws that secure the palm rest assembly to the computer base 5 Slide the media card reader cable and keyboard cable into the respective connectors on the palm rest assembly and press down on the connector latches to secure the cables 6 Slide the macro keyboard cable and macro keyboard backlight cable into the respective connectors on the system board and press down on the connector latches to secure the cables Postrequisites 1 Replace the optical drive See Replacing the Optical Drive on page 24 2 Replace the hard drive s See Replacing the Hard Drive s on page 28 3 Replace the fans cover See Replacing the Fans Cover on page 30 4 Replace the battery pack See Replacing the Battery Pack on page 17 5 Replace the base cover See Replacing the Base Cover on page 15 6 Replace any card or blank that you removed from the Media Card Reader 7 Follow the instructions in After Working Inside Your Computer on page 13 42 Replacing the Palm Rest Removing the mSATA Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional sa
55. le in the upper connector 1 Align the notch on the memory module with the tab on the memory module connector 2 Slide the memory module firmly into the connector at a 45 degree angle and press the memory module down until it clicks into place If you do not hear the click remove the memory module and reinstall it 1 tab 2 notch 3 memory module connector 20 Replacing the Memory Module s 3 If you have replaced memory module s in connectors DIMM3 and DIMM4 go to Postrequisites 4 Ifyou have replaced memory module s in connectors DIMM and DIMM2 Replace the palm rest See Replacing the Palm Rest on page 42 Postrequisites 1 Replace the battery pack See Replacing the Battery Pack on page 17 2 Replace the base cover See Replacing the Base Cover on page 15 3 Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Memory Module s 21 Removing the Optical Drive AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove the base cover See Removing the Base Cover on page 14 2 Remove the battery pack See Removing the Battery Pack on page 16 Procedure 1 Disconnect the optical drive cable from
56. ls and screws before connecting to the power source WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance CAUTION To avoid damaging the computer ensure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables ensure that the connectors and ports are co
57. m Board Procedure 1 Disconnect the speaker cable and the subwoofer cable from the connectors on the system board 2 Liftthe connector latch and disconnect the tron light cables from the connectors on the system board 1 tron lights cable 1 2 tron lights cable 2 3 tron lights cable 3 4 subwoofer cable 5 speakers cable Removing the System Board 101 3 Remove the screws that secure the system board to the computer base 4 Carefully ease the connectors on the system board out of the slots in the computer base and lift the system board off the computer base 1 screws 8 2 system board 102 Removing the System Board Replacing the System Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the connectors on the system board with the slots on the computer base and place the system board on the computer base 2 Replace the screws that secure the system board to the computer base 3 Connect the speakers cable subwoofer cable and the tron light cables to the connectors on the system board Postrequisites 1 Replace the processor module See Replacing the Processor Module on page 98 2 Replace the processor heat sink See Replacing the Pr
58. nectors on the wireless Mini Card 1 antenna cables 2 2 wireless mini card 3 screw 2 Remove the screw that secures the wireless Mini Card to the system board 3 Liftthe wireless Mini Card away from the system board connector 106 Removing the Wireless Mini Card Replacing the Wireless Mini Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 N A Align the notch on the wireless Mini Card with the tab on the system board connector CAUTION Use firm and even pressure to slide the wireless Mini Card into place If you use excessive force you may damage the connector CAUTION The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the wireless Mini Card and on the system board and realign the wireless Mini Card CAUTION To avoid damage to the wireless Mini Card never place cables under the wireless Mini Card Insert the wireless Mini Card connector at a 45 degree angle into the system board connector Press the other end of the wireless Mini Card down into the slot on the system board and replace the screws that secure the wireless Mini Card to the system board Connect the antenna cables to the c
59. oard cable and media card reader cable into the respective connectors on the status light board and press down on the connector latches to secure the cables Follow the instructions from step 3 to step 6 in Replacing the Palm Rest Postrequisites 4 00 h5O Na Replace the optical drive See Replacing the Optical Drive on page 24 Replace the hard drive s See Replacing the Hard Drive s on page 28 Replace the battery pack See Replacing the Battery Pack on page 17 Replace the fans cover See Replacing the Fans Cover on page 30 Replace the base cover See Replacing the Base Cover on page 15 Replace any card or blank that you removed from the Media Card Reader Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Status Light Board 49 Removing the Keyboard AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites VN oak WN 50 Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive See Removing the Hard
60. ocessor Heat Sink on page 95 3 Replace the wireless Mini Card See Replacing the Wireless Mini Card on page 107 4 Replace the mSATA card See Replacing the mSATA Card on page 44 5 Replace the video card s See Replacing the Video Card s on page 93 6 Replace the video card heat sink s See Replacing the Video Card Heat Sink s on page 90 7 Replace the processor heat sink fan See Replacing the Processor Heat Sink Fan on page 35 8 Replace the video card heat sink fan s See Replacing the Video Card Heat Sink Fan s on page 33 9 Replace the coin cell battery See Replacing the Coin Cell Battery on page 38 10 Replace the display assembly See Replacing the Display Assembly on page 60 11 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest 12 Replace the optical drive See Replacing the Optical Drive on page 24 13 Replace the hard drive s See Replacing the Hard Drive s on page 28 14 Replace the memory modules See Replacing the Memory Module s on page 20 15 Replace the battery pack See Replacing the Battery Pack on page 17 16 Replace the fans cover See Replacing the Fans Cover on page 30 Replacing the System Board 103 17 Replace the base cover See Replacing the Base Cover on page 15 18 Replace any card or blank that you removed from the Media Card Reader 19 Follow the instructions in After Working Inside Your Computer on page 13 Entering the Service Tag in the BIOS 1 Tu
61. on USB PowerShare USB Wake Support SATA Operation Adapter Warnings Function Key Behavior Express Charge 112 System Setup Allows you to enable or disable the USB emulation feature This feature defines how the BIOS in the absence of a USB aware operating system handles USB devices USB emulation is always enabled during POST NOTE You cannot boot any type of USB device floppy hard drive or memory key when this option is off Allows you to charge USB devices when the computer is turned off or in standby mode AC Only Charge USB devices when connected to AC adapter only AC and Battery Charge USB devices when connected to AC adapter and when the computer is running on battery Disabled Disables USB PowerShare Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature NOTE If USB PowerShare is enabled a device connected to the USB PowerShare connector may not wake the computer Allows you to configure the operating mode ofthe integrated SATA hard drive controller AHCI SATA is configured for AHCI mode RAID SATA is configured for RAID mode Allows you to choose ifthe computer should display warning messages when you use AC adapters that are not supported by your computer Enabled BIOS will detect unsupported AC adapters and display an error on the screen Allows you to set function key or multimedia key as the default
62. onnectors on the wireless Mini Card The following table provides the antenna cable color scheme for the wireless Mini Card supported by your computer Connectors on the wireless Antenna Cable Color Mini Card Scheme WLAN Bluetooth 2 or 3 cables Main WLAN Bluetooth white triangle white Auxiliary WLAN Bluetooth black black triangle Auxiliary WLAN Bluetooth black grey triangle Replacing the Wireless Mini Card 107 Postrequisites On Ou KRWD 108 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest Replace the optical drive See Replacing the Optical Drive on page 24 Replace the hard drive s See Replacing the Hard Drive s on page 28 Replace the battery pack See Replacing the Battery Pack on page 17 Replace the fans cover See Replacing the Fans Cover on page 30 Replace the base cover See Replacing the Base Cover on page 15 Replace any card or blank that you removed from the Media Card Reader Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Wireless Mini Card System Setup Overview Use the system setup to Get information about the hardware installed in your computer such as the amount of RAM the size of the hard drive and so on Change the system configuration information Set or change a user selectable option such as the user password type of hard drive installed enabling or disabling base devic
63. ootable the computer generates an error message CD DVD CD RW Drive The computer attempts to boot from the optical drive If no disc is in the drive or if the disc is not bootable the computer generates an error message Second Hard Drive The computer attempts to boot from the secondary hard drive If no operating system is on the drive the computer generates an error message eSATA The computer attempts to boot from the device connected to your computer eSATA port If no operating system is on the drive the computer generates an error message Network The computer attempts to boot from the network If no operating system is found on the network the computer generates an error message System Setup 117 Changing Boot Sequence for the Current Boot You can use this feature to change the current boot sequence for example to boot from the optical drive to run Dell Diagnostics from the Drivers and Utilities disc The previous boot sequence is restored at the next boot 1 2 3 If you are booting from a USB device connect the USB device to a USB port Turn on or restart your computer WhenF2 Setup F12 Boot Options appears in the lower right corner of the screen press F12 K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again The Boot Device Menu appears listing all available boot
64. or additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites OnnN OunRWDND 68 Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive s See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest Remove the display assembly See Removing the Display Assembly on page 56 Remove the display bezel See Removing the Display Bezel on page 64 Removing the Display Panel Procedure 1 Remove the screws that secure the display panel to the display back cover 2 Liftthe display panel off the display back cover 1 screws 8 2 display panel Removing the Display Panel 69 h 70 Turn the display panel over and place it on a clean surface Peel the tape that secures the display cable to the display panel connector Lift the connector latch and disconnect the display cable from the display panel connector Lift the display cable off the display panel 1 tape 2 display cable Removing the Display Panel 7 Remove the screws that secure the display panel brackets to the
65. ore working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure Insert the video card s at a 45 degree angle into its connector on the system board Press the other end of the video card down into the slot on the system board and replace the screws that secure the video card s to the system board Connect the video card connector cable to the connectors on the system board Postrequisites o o007 AGN Replace the display assembly See Replacing the Display Assembly on page 60 Replace the optical drive See Replacing the Optical Drive on page 24 Replace the hard drive s See Replacing the Hard Drive s on page 28 Replace the battery pack See Replacing the Battery Pack on page 17 Replace the fans cover See Replacing the Fans Cover on page 30 Replace the base cover See Replacing the Base Cover on page 15 Replace any card or blank that you removed from the Media Card Reader Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Video Card s 93 Removing the Processor Heat Sink AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For addition
66. page 65 5 Replace the display assembly See Replacing the Display Assembly on page 60 6 Followthe instructions from step 3 to step 6 in Replacing the Palm Rest 7 Replace the optical drive See Replacing the Optical Drive on page 24 8 Replace the hard drive s See Replacing the Hard Drive s on page 28 9 Replace the battery pack See Replacing the Battery Pack on page 17 10 Replace the fans cover See Replacing the Fans Cover on page 30 Tl Replace the base cover See Replacing the Base Cover on page 15 12 Replace any card or blank that you removed from the Media Card Reader 13 Follow the instructions in After Working Inside Your Computer on page 13 78 Replacing the Display Light Boards Removing the Speakers AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites VN oak WN Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22
67. placing the Battery Pack on page 17 Replace the fans cover See Replacing the Fans Cover on page 30 Replace the base cover See Replacing the Base Cover on page 15 Replace any card or blank that you removed from the Media Card Reader Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Speakers 81 Removing the Subwoofer AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites Remove the speakers See Removing the Speakers on page 79 82 Removing the Subwoofer Procedure 1 Disconnect the subwoofer cable from its connector on the system board 2 Note the subwoofer cable routing and remove the cable from the routing guides on the computer base 3 Loosen the captive screws that secure the subwoofer to the computer base 4 Lift the subwoofer along with the subwoofer cable off the computer base 1 subwoofer cable 2 captive screws 2 3 subwoofer 4 subwoofer cable routing Removing the Subwoofer 83 Replacing the Subwoofer AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices
68. pull tabs to disconnect the media card reader cable and keyboard cable from the connectors on the palm rest assembly Lift the connector latches and pull the pull tabs to disconnect the macro keyboard cable and macro keyboard backlight cable from the connectors on the system board Remove the screws that secure the palm rest assembly to the computer base 1 screws 9 2 macro keyboard cable 3 macro keyboard backlight cable 4 keyboard cable 5 media card reader cable Removing the Palm Rest 4 Turn the computer over 5 Carefully pry out the palm rest assembly from the two tabs along the rear edge ofthe computer and then ease the palm rest assembly from the computer base VAN CAUTION Carefully separate the palmrest from the computer base to avoid damage to the palmrest 6 Lift the palm rest assembly off the computer base 1 palm rest assembly 7 Remove the status light board See Removing the Status Light Board on page 47 8 Remove the power button board See Removing the Power Button Board on page 45 Removing the Palm Rest 41 Replacing the Palm Rest AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Replace the power button board See Rep
69. r read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 1 Remove any installed card or blank from the Media Card Reader 2 Remove the base cover See Removing the Base Cover on page 14 3 Remove the fans cover See Removing the Fans Cover on page 29 4 Remove the battery pack See Removing the Battery Pack on page 16 5 Remove the hard drive See Removing the Hard Drive s on page 25 6 Remove the optical drive See Removing the Optical Drive on page 22 7 Follow the instructions from step 1 to step 6 in Removing the Palm Rest Procedure 1 Liftthe connector latch and pull the pull tab to disconnect the power button board cable from its connector on the status light board 2 Remove the screws that secure the power button board to the palm rest assembly 3 Liftthe power button board off the palm rest assembly 1 screws 2 2 power button board 3 power button board cable Removing the Power Button Board 45 Replacing the Power Button Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulato
70. rnon the computer 2 Press F2 during POST to enter the system setup program 3 Navigate to the main tab and enter the service tag in the Service Tag Setting field 104 Replacing the System Board Removing the Wireless Mini Card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance K NOTE Dell does not guarantee compatibility or provide support for wireless Mini Cards from sources other than Dell If you ordered a wireless Mini Card with your computer the card is already installed Your computer has one half Mini Card slot which supports a Wireless Local Area Network WLAN Bluetooth combo card Prerequisites Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive s See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 NoauBhbWN Follow the instructions from step 1 to step 6 in Removing the Palm Rest Removing the Wireless Mini Card 105 Procedure 1 Disconnect the antenna cables from the con
71. rrectly oriented and aligned CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Recommended Tools The procedures in this document may require the following tools 12 Phillips screwdriver Plastic scribe Small flat blade screwdriver Before You Begin After Working Inside Your Computer After you complete the replacement procedures ensure the following Replace all screws and ensure that no stray screws remain inside your computer Connect any external devices cables cards and any other part s you removed before working on your computer Connect your computer and all attached devices to their electrical outlets A CAUTION Before turning on your computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may damage your computer After Working Inside Your Computer 13 Removing the Base Cover AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Removethe screws that secure the base cover to the computer base 1 screws 3 2 basecover 2 Slidethe base cover towards the rear of the computer and lift it off the computer base 1
72. ry compliance Procedure 1 Align the screws holes on the power button board with the screw holes on the palm rest assembly 2 Replace the screws that secure the power button board to the palm rest assembly 3 Slide the power button board cable into its connector on the status light board and press down on the connector latch to secure the cable 4 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest Postrequisites 1 Replace the optical drive See Replacing the Optical Drive on page 24 2 Replace the hard drive s See Replacing the Hard Drive s on page 28 3 Replace the battery pack See Replacing the Battery Pack on page 17 4 Replace the fans cover See Replacing the Fans Cover on page 30 5 Replace the base cover See Replacing the Base Cover on page 15 6 Replace any card or blank that you removed from the Media Card Reader 7 Follow the instructions in After Working Inside Your Computer on page 13 46 Replacing the Power Button Board Removing the Status Light Board K WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory_compliance Prerequisites Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page
73. s disabled when Secure Boot Mode option is set to Standard Allows you to delete all security boot keys Allows you to add a new boot option Allows you to delete an added boot option Allows you to view the properties of an added boot option System Setup 115 Boot Menu Boot Menu LEGACY BOOT Diskette Driv or Removabl Drive Hard Drive USB Storage Device CD DVD CD RW Drive Second Hard Drive eSATA Network The computer attempts to boot from the floppy disk drive or an external drive If no operating system is on the drive the computer generates an error message The computer attempts to boot from the primary hard drive If no operating system is on the drive the computer generates an error message The computer attempts to boot from the USB device If no operating system is on the drive the computer generates an error message The computer attempts to boot from the optical drive If no disc is in the drive or if the disc is not bootable the computer generates an error message The computer attempts to boot from the secondary hard drive If no operating system is on the drive the computer generates an error message The computer attempts to boot from the device connected to your computer eSATA port If no operating system is on the drive the computer generates an error message The computer attempts to boot from the network If no operating system is found on the network t
74. shing the BIOS The BIOS may require flashing when an update is available or when replacing the system board To flash the BIOS 1 2 3 10 Turn on the computer Go to dell com support download Locate the BIOS update file for your computer Z NOTE The Service Tag for your computer is located on a label at the bottom of your computer For more information see the Quick Start Guide that shipped with your computer If you have your computer s Service Tag or Express Service Code a Enter your computers Service Tag or Express Service Code in the Service Tag or Express Service Code field b Click Submit and proceed to step 4 If you do not have your computer s Service Tag or Express Service Code a Select one ofthe following options Automatically detect my Service Tag for me Choose from My Products and Services List Choose from alist of all Dell products b Click Continue and follow the instructions on the screen A list of results appears on the screen Click BIOS Click Download File next to the latest version to download the latest BIOS file In the Please select your download method below window click For Single File Download via Browser and then click Download Now In the Save As window select an appropriate location to download the file on your computer If the Download Complete window appears click Close Navigate to the folder where you downloaded the BIOS update file The file icon appears in the folder and
75. step 3 to step 6 in Replacing the Palm Rest 6 Replace the optical drive See Replacing the Optical Drive on page 24 7 Replace the hard drive s See Replacing the Hard Drive s on page 28 8 Replace the battery pack See Replacing the Battery Pack on page 17 9 Replace the fans cover See Replacing the Fans Cover on page 30 10 Replace the base cover See Replacing the Base Cover on page 15 11 Replace any card or blank that you removed from the Media Card Reader 12 Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Logo Board 75 Removing the Display Light Boards AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Prerequisites 0o 0 100 5 ONaA2 N20 76 Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive s See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest Remove the d
76. t read oe aen A 29 Replacing the FansCover 30 Procedure d uev YR ae eae Ye 30 PostrequIisites cades d ee Ee es 30 Removing the Video Card Heat Sink Fan s 31 Prerequisites ooe careo o a eS 31 Procedure 215 ua v Sg Acte quan aat beu 31 Replacing the Video Card Heat Sink Fan s 33 Procedere rd pumn e ss had wah tet ede ds EE 33 POSEREGQUISILES sous decens tok ee Be Die a 33 Removing the Processor Heat Sink Fan 34 PREREQUISITES corani dee ened Se S 34 Procedure Aa a tee eh e 34 Replacing the Processor Heat Sink Fan 35 Procedure ed fo oy at ee ee En 35 Postrequisites uk yee ee ee eee BA ee SEAS 35 Removing the Coin Cell Battery 36 Prerequisitess t xz see dmm PUE Sa 36 ProcedUre cu rod Reto erit Dos 37 Replacing the Coin Cell Battery 38 Procedure oiii aed Baa Shee So ON ae 38 Postrequisites sehe at as 38 Contents Removing the Palm Rest 39 Prerequisites sos aio ee idas aria Dd 39 Procedure S e Raa YI Edd 40 Replacing the Palm Rest 42 Procedure dosis ree Cale phe e SRE wl es 42 Postrequisites oo scs loge eee ee E WIES 42 Removing the mSATACard 43 Preredquisitesc s 2 9 Wes Lx Bowed iced LAS 43 Procedure noto ara e n tum oe Ie i SEA 43 Replacing the mSATACard 44 ProcedU re d seo ey WR aa a a 44 POStrEQUISITOS xad
77. ttery Pack on page 17 2 Replace the base cover See Replacing the Base Cover on page 15 3 Follow the instructions in After Working Inside Your Computer on page 13 24 Replacing the Optical Drive Removing the Hard Drive s AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance EN CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state VAN CAUTION Hard drives are extremely fragile Exercise care when handling the hard drive Prerequisites 1 Remove the base cover See Removing the Base Cover on page 14 2 Remove the battery pack See Removing the Battery Pack on page 16 Removing the Hard Drive s 25 Procedure 1 Disconnect the hard drive cable from its connector on the system board 2 Loosen the captive screws that secure the hard drive assembly to the computer base 3 Using the pull tab lift the hard drive assembly out of the computer base 1 hard drive cable 2 captive screws 4 3 pulltab 4 harddrive 26 Removing the Hard Drive s 4 Disconnect the interposer from the hard drives K NOTE Your computer supports up to three drives 5 Remove the screws that secure the hard drive s to the hard drive bracket and slide
78. uisites OMAN OunRWDND Remove any installed card or blank from the Media Card Reader Remove the base cover See Removing the Base Cover on page 14 Remove the fans cover See Removing the Fans Cover on page 29 Remove the battery pack See Removing the Battery Pack on page 16 Remove the hard drive See Removing the Hard Drive s on page 25 Remove the optical drive See Removing the Optical Drive on page 22 Follow the instructions from step 1 to step 6 in Removing the Palm Rest Remove the display assembly See Removing the Display Assembly on page 56 Remove the display bezel See Removing the Display Bezel on page 64 Removing the Camera Module 61 Procedure 1 Remove the screw that secures the camera module to the display back cover 2 Disconnect the camera cable from the camera module connector 3 Pry and lift the camera module off the display back cover 1 screw 1 2 camera module 3 camera cable connector 62 Removing the Camera Module Replacing the Camera Module AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 1l For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Adherethe camera module to the display back cover 2 Connect the camera cable to the camera module connector 3 Replace the
79. word is clear or set Security Menu Service Tag Admin Password System Password Computrace Displays the service tag of the computer when the service tag is present Displays a field to input the service tag manually when the service tag is absent Allows you to set the administrator password The administrator password controls access to the system setup utility Allows you to set the system password The system password controls access to the computer at boot Allows you to disable activate or deactivate Computrace security feature Boot Menu NOTE UEFI BOOT is set to the default boot mode See Changing Boot Mode for Future Boots on page 118 to set the default boot mode to LEGACY BOOT Secure Boot Load Legacy Option Rom Boot List Option Secure Boot Mode Restore Factory Defaults Delete all Security Boot Keys Add Boot Option Delete a Boot Option View Boot Option Properties Allows you to enable or disable secure boot Allows you to enable or disable the option to load a legacy Rom NOTE This option is disabled when Secure Boot option is enabled Allows you to set the boot sequence order UEFI or Legacy NOTE Thisoption is disabled when Secure Boot option is enabled Allows you to set Custom or Standard secure boot mode NOTE This option is disabled when Secure Boot option is disabled Allows you to restore your computer to factory default settings NOTE This option i
80. ws 4 Secondary video card heat sink 1 captive screws 4 2 secondary video card heat sink Removing the Video Card Heat Sink s 89 Replacing the Video Card Heat Sink s AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regulatory Compliance Homepage at dell com regulatory compliance Procedure 1 Align the screw holes on the video card heat sink s with the screw holes on the video cards 2 Tighten the captive screws that secure the primary video card heat sink to the video card 3 Tighten the captive screws that secure the secondary video card heat sink to the video card Postrequisites Replace the video card s See Replacing the Video Card s on page 93 Replace the display assembly See Replacing the Display Assembly on page 60 Replace the optical drive See Replacing the Optical Drive on page 24 Replace the hard drive s See Replacing the Hard Drive s on page 28 Replace the battery pack See Replacing the Battery Pack on page 17 Replace the fans cover See Replacing the Fans Cover on page 30 Replace the base cover See Replacing the Base Cover on page 15 OnNOoOounRWDND Follow the instructions in After Working Inside Your Computer on page 13 90 Replacing the Video Card Heat Sink s Removing the Video
81. y Compliance Homepage at dell com regulatory compliance Procedure 1 Placethe keyboard on the palm rest assembly 2 Replace the screws that secure the keyboard to the palm rest assembly 3 Slide the keyboard cable into the connector and press down on the connector latch to secure the keyboard cable 4 Place the keyboard bracket on the keyboard 5 Slide the media card reader cable and keyboard backlight cable into their respective connectors and press down on the connector latches to secure the cables 6 Replace the screws that secure the keyboard bracket to the keyboard Postrequisites 1 Follow the instructions from step 3 to step 6 in Replacing the Palm Rest 2 Replace the optical drive See Replacing the Optical Drive on page 24 3 Replace the hard drive s See Replacing the Hard Drive s on page 28 4 Replace the battery pack See Replacing the Battery Pack on page 17 5 Replace the fans cover See Replacing the Fans Cover on page 30 6 Replace the base cover See Replacing the Base Cover on page 15 7 Replace any card or blank that you removed from the Media Card Reader 8 Follow the instructions in After Working Inside Your Computer on page 13 Replacing the Keyboard 53 Removing the Macro Keyboard AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before You Begin on page 11 For additional safety best practices information see the Regul
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