Motorola C402
Contents
1. 3 7 4 Delete the entire Redial list 3 8 Lock unlock the keypad 3 9 Paging Find handset Phonebook i2 20 c 208 het 4 1 Store a name and number 4 2 View or dial an entry 4 3 Edit a name and number 4 4 Delete an entry Handset settings cc cccesseeeeeseeeeeeseeeeeeeee 19 5 1 Handset ringer volume 5 2 Handset ringer melody 5 3 Auto answer 5 4 Handset name 5 5 Language 5 6 Key beep 5 7 Battery low warning beep 5 8 Out of range warning beep 5 9 Keypad lock using the menu Base settings 6 1 Base ringer volume 6 2 Base ringer melody 6 3 Change base PIN code 6 4 Dial mode 00 6 5 Recall mode 6 6 Restore default settings 6 7 Emergency default 6 8 Eco mode 6 9 Default settings 7 Clock amp alarm 7 1 Set the date 7 2 Set the time 7 3 Set alarm 7 4 Switch off alarm ring 8 Caller ID and the Calls list 8 1 Caller ID 8 2 Calls list ar 8 2 1 View the Calls list 8 2 2 Dial a number in the Calls list 26 8 2 3 Modify and dial a number in the Calls list isccc cetistrn Seceeev ened Gwen 26 8 2 4 Copy a Calls list number to the phonebook 8 2 5 Delete an entry 8 2 6 Delete the entire Calls list 9 Using additional handsets 9 1 Registering an additional handset 9 2 Register a different make of handset to your C4 base 9 3 Selec2. out of time If the base is not found after a few seconds the handset returns to standby Try registering again If there are already 5 handsets registered to the base the registration will fail You must de register another handset before you can register a new one ing additional handsets 9 2 Register a different make of handset to your C4 base IMPORTANT DECT GAP Profile only guarantees that basic calling functions will work correctly between different makes types of handset and base There is a possibility that certain devices such as Caller ID will not work correctly On the base 1 Press and hold O for 3 seconds until you hear two beeps The base will remain in registration mode for 90 seconds On the handset Follow the registration instructions given in your handset s user guide 9 3 Select a base If your C4 handset is registered to more than one base e g one at work and one at home you can select which base to use Each handset can be registered with up to four bases 1 Press eJ scroll to REGISTER and press g The display shows SELECT BASE ing additional handsets 2 Press g All the bases that your handset has been registered to will be displayed e g BASE 1234 The currently selected base number flashes 3 Enter the base number that you want to use Alternatively press amp or to scroll to AUTO 4 Press g to confirm You will hear a confirmation beep and the display
3. AA MOTOROLA MOTOROLA Motorola C4 Digital Cordless Phone For C401 C402 C403 and C404 Warning Charge the handset for 24 hours before use Welcome to your new Motorola C4 Digital Cordless Phone All handsets are fully cordless for locating anywhere within range 50 Name and Number phonebook Speakerphone for hands free conversations Caller ID shows you who s calling and see details of the last 40 callers in a Calls list Redial up to 10 of the last numbers called e Register up to 5 handsets to a single base and register each handset with up to 4 different bases Make internal calls and transfer external calls between handsets Choose from 10 different ringer melodies for internal and external calls as well as numbers stored in the phonebook You must subscribe to your network provider s Caller ID or Call Waiting service for these features to work A subscription fee may be payable Please note that this equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Need help If you have any problems setting up or using your C4 please contact Customer Services on 65 68412668 Email support alcom com sg Alternatively you may find the answer in the Help section at the back of this guide This User Guide provides you with all the information you need to get the most from your phone B
4. base will ring 2 To stop the ringing press O on the base again or press any button on the handset Using the 4 Phonebook 5 Enter the number and press p9 The display shows MELODY 1 Y u can store up to 20 nates and Numbers inthe 6 Press or a to select the ringer melody you want and phonebook Names can be up to 12 characters long and numbers up to 24 digits You can also select different ringer press melodies for the phonebook entries The display shows ADD ENTRY 4 1 Store a name and number 7 Enter the next name and number entry that you wish to If you have subscribed to Caller ID Service and wish to store in your phonebook or press C twice to return to display the name of your caller instead of the number save standby the full telephone number including the area code to your ENTERING NAMES phonebook Use the keypad letters to enter names e g to store TOM You can store multiple entries with the same number Press 8 once to enter T However to prevent unnecessary duplicated entries you Press 6 three times to enter O can only store the same name once Press Bad once to enter M 1 Press g The display shows PHONEBOOK 2 Press g to select The display shows ADD ENTRY 3 Press g to select The display shows NAME 4 Enter the name and press py 4 2 View or dial an entry The display shows NUMBER 1 WRITING TIPS Press lt to delete the last character or digit P
5. e to select Scroll to LOW BATTERY and press p9 4 Press or g to select ON or OFF and press g to confirm 5 8 Out of range warning beep If the handset goes out of range you will hear warning beeps during a call You can switch these beeps on or off 1 Press g scroll to HANDSET and press J The display shows BEEP 2 Press e to select Scroll a to OUT RANGE and press J Press 7 or g to select ON or OFF and press e to confirm Handset settings 5 9 Keypad lock using the menu 6 Base settings You can use the menu to lock the keypad 6 1 B l 1 Press e4 scroll to HANDSET and press gg 7 ase ringer volume 2 Scroll to KEYLOCK and i s Choose from 5 volume levels or Off Scroll v and press o confirm e ikon ie displayed 1 Press e4 scroll v to SETUP and press gg The display shows BASE VOLUME TIP To unlock the keypad press any button on the keypad then 2 Press W m press within 3 seconds 3 Press or v to select the volume 1 5 or OFF 4 Press e to confirm or to return to the previous menu 6 2 Base ringer melody Choose from 5 different base ringer melodies You will hear a sample ring as you scroll to each ringer melody 1 Press e4 scroll to SETUP and press g9 2 Scroll to BASE MELODY and press Ye 3 Press S or s to select the ringer melody 1 5 4 Press g to confirm or E7 to return to the previous menu Base settings 6 3 Ch
6. NA H Hands free Display icons During a call press to switch hands free on and off page 15 Talk End call ext Flashes to indicate an incoming external call Press to make receive and end calls page 13 ext J Keypad lock External call in progress Press and hold to lock the keypad page 16 To unlock press any key and follow the on screen instructions K Intercom Used to make internal calls and transfer calls to other C4 handsets registered to the base page 14 L Recall Power on off Use with switchboard PABX services and some network services Press and hold to switch the handset on off page 13 Handset LCD Display int Flashes to indicate an incoming internal call Internal call in progress rr 3 3 3 way call in progress or transfer an external call to another C4 handset registered to the base Eco mode is ON Flashes to indicate new voicemail messages received Off when you have no voicemail messages Indicates signal strength 69 Eco mode n a A om trip Battery Flashes when handset is not registered to the base Circle NTT in status or if you go out of range around HLN L Le A Scrolls appears PW i when aq Hands free mode is ON when Eco charging 4 Menu is opened mode ison 1 gt 0 gt gt Phonebook is opened Time or Handset name Ze CF lashes to indicate new calls list entries received In standby
7. Use a surge protector to protect the equipment 10 Do not use this phone to report a gas leak especially if you are in the vicinity of the gas line CAUTION To reduce the risk of fire use only the supplied power adaptor Unplug this cordless phone immediately from an outlet if The power cord or plug is damaged or frayed Liquid has been spilled on the product The product has been exposed to rain or water Do not retrieve the handset or base until after you have unplugged the power and phone from the wall Then retrieve the unit by the unplugged cords The product has been dropped or the cabinet has been damaged The product exhibits a distinct change in performance Installation Guidelines 1 2 3 Read and understand all instructions and save them for future reference Follow all warnings and instructions marked on the product Do not install this product near a bath tub sink or shower Operate this phone using only the power source that is indicated on the marking label If you are unsure of the power supply to your home consult with your dealer or local power company Do not place this product on an unstable cart stand or table This product may fall causing serious damage to the product Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal op
8. and ensure that this product is not mixed with other commercial waste for disposal Consumer Products and Accessories Warranty Thank you for purchasing this Motorola branded product manufactured under license by Suncorp Technologies Limited 3001 3005 China Resources Building 26 Harbour Road Wan Chai Hong Kong Suncorp What Does this Warranty Cover Subject to the exclusions contained below SUNCORP TECHNOLOGIES LTD warrants that this Motorola branded product Product or certified accessory Accessory sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below This Limited Warranty is your exclusive warranty and is not transferable Who is covered This warranty extends only to the first consumer purchaser and is not transferable What will SUNCORP TECHNOLOGIES LTD do SUNCORP TECHNOLOGIES LTD or its authorized distributor at its option and within a commercially reasonable time will at no charge repair or replace any Products or Accessories that does not conform to this limited warranty We may use functionally equivalent reconditioned refurbished pre owned or new Products Accessories or parts What Other Limitations Are There ANY IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS LIMITE
9. mode press and hold LO_ to switch Answered call when viewing the Calls list handset idle screen between handset name or time vy 4 Unanswered call when viewing the Calls list Getting to know r phone emQ Keypad is locked qp Displayed number is longer than 12 digits The approximate power levels of your battery are indicated as follows m E m Battery is fully charged Battery is partially charged Battery is running low Flashes when battery is almost fully discharged For this feature to work you must subscribe to Caller ID Service from your network operator A subscription fee may be payable Overview of the base Getting to know your phone Paging Key In standby mode press to ring the handset s page 16 Press and hold to enter registration mode when registering handsets page 28 Navigating the menus Your C4 has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page When the handset is switched on and in standby 1 Press ey to open the main menu 2 Then use a or buttons to scroll through the available options 3 Press g to select an option To return to the previous menu level press E7 To exit the menu and return to standby press and hold E7 NOTE If no buttons are pressed for 30 seconds the handset returns to standby automatically Menu map PHONEBOOK SETUP HANDSET DATE TIME REGISTER AD
10. on see page 16 icon is not scrolling during charge Adjust the handset slightly on the base Clean the charging contacts with a cloth moistened with alcohol Check that the mains power is connected properly and switched on The battery is full When the handset is fully charged aah icon will appear steadily on the display N Caller ID Check your subscription with your network operator see page 25 The caller may have withheld their number The record cannot be found in your phonebook Check that you have the correct name number stored in your phonebook with the full area code l have forgotten my PIN Restore your C4 to its default settings see 6 7 Emergency default page 23 Cannot register a handset to the base e You can register up to a maximum of 5 handsets to a C4 base You must de register a handset in order to register a new one see page 29 Check that you have entered the correct PIN code default 0000 Check that you are at least one metre away from other electrical equipment to avoid interference when registering Handset does not ring The handset ringer volume may be set to Off see page 19 Base unit does not ring The base ringer volume may be set to Off see page 21 Noise interference on my phone or on other electrical equipment nearby Place your C4 at least one metre away from electrical appliances or any metal obstructions to avoid any risk of interfer
11. D ENTRY BASE VOLUME BEEP DATE SET SELECT BASE MODIFY ENTRY BASE MELODY INT RING VOL CLOCK SET REG BASE DELETE ENTRY DEL HANDSET EXT RING VOL ALARM SET PIN CODE INT MELODY DIAL MODE EXT MELODY RECALL AUTO ANSWER DEFAULT NAME ECO MODE LANGUAGE KEYLOCK Getting to 3 Using the phone NOTE Your handset will automatically time the duration of all external calls The call timer will display after the first 15 seconds of your call When the call ends the total duration of your talk time is shown for 5 seconds 3 1 Switch the handset on off Press 8 to switch the handset on or off 3 2 Calls 3 2 1 Make a call 1 Press A 2 When you hear the dial tone dial the number 3 2 2 Preparatory dialling 1 Dial the number first If you make a mistake press to delete the last digit 2 Press to dial NOTE Ifthe number dialled matches an entry in the phonebook the name is displayed 3 2 3 Endacall Press A or place the handset back on the base or charger 3 2 4 Receive a call When you receive an external call the phone rings and ext icon flashes on the display 1 Press to answer the call or simply lift up the handset to answer the call NOTE If you prefer to press when you lift up the handset to answer a call you will need to switch Auto answer off see page 19 3 3 Adjust the earpiece volume During a call press f or a to increase or decrease the volume 3 4 Secrecy You can mute your h
12. D WARRANTY OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES EXPRESS OF IMPLIED IN NO EVENT SHALL MOTOROLA OR SUNCORP TECHNOLOGIES LTD BE LIABLE WHETHER IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ORLOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE General information PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages or limitation on the length of an implied warranty so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from one jurisdiction to another Products Covered Consumer Products Length of Coverage One 1 year from the date of the products original purchase by the first consumer purchaser lof the product Consumer Accessories Ninety 90 days from the date battery power supply s jof the accessories original and line cords purchase by the first consumer purchaser of the product Consumer Product
13. IMPORTANT The base station must be plugged into the mains power at all times Do not connect the telephone line cord into the wall socket until the handset is fully charged Use only the power adaptor and telephone line cord supplied with the product WHICH POWER ADAPTOR The power adaptor with a clear connecter is for the base unit and the power adaptor with a red colour connecter is for the charger unit for multi pack only ee 1 Plug the telephone line cord into the socket marked on the underside of the base Te 2 Plug the power adaptor with clear connecter into the socket marked CF on the underside of the base and plug the other end into the mains power wall socket Switch on the mains power Installing and charging the handset Remove the battery cover from the back of the handset and insert the 2 x AAA NiMH rechargeble batteries supplied Please note the and markings inside the battery compartment and insert in the correct direction 3 Slide the battery cover back into place 2 Remove the battery cover from the back of the handset and insert the 2 x AAA NiMH rechargeble batteries supplied Please note the and markings inside the 4 If you are charging the batteries for the first time place the handset on the base to ch for at least 24 h continicuay Se eee ps battery compartment and insert in the
14. WER and press p9 3 Press a or a to select ON or OFF and press g to confirm 5 4 Handset name If you are using more than one handset with your C4 base you can set a personalized name for each handset to easily distinguish between them A name can be up to 10 characters long 1 Press e scroll to HANDSET and press g 2 Scroll to NAME and press g 3 Enter the new handset name and press to confirm Handset settings NOTE The handset name will only be displayed for approximately 20 seconds when no button is pressed If you make a mistake press lt to delete the last character or digit See ENTERING NAMES and WRITING TIPS on page 17 5 5 Language 1 Press 59 scroll to HANDSET and press g 2 Scroll to LANGUAGE and press pd 3 Press or to select your preferred language and press g to confirm 5 6 Key beep When you press a button on the handset keypad you will hear a beep You can switch these beeps on or off 1 Press 59 scroll to HANDSET and press g The display shows BEEP 2 Press e to select The display shows KEYTONE 3 Press e to select 4 Press or a to select ON or OFF and press e to confirm 5 7 Battery low warning beep When the battery is almost fully discharged you will hear a warning beep every minute during a call You can switch these beeps on or off 1 Press J scroll to HANDSET and press J The display shows BEEP Press
15. andset so that you can talk to someone nearby without your caller hearing 1 During a call press E The display shows MUTE and your caller cannot hear you 2 Press E again to resume your call ing the phone 3 5 Intercom 3 5 1 Make an internal call If you have more than one handset registered to the base you can make internal calls between two handsets kin icon is displayed to indicate an internal call 1 Press M followed by the number 1 5 of the handset you want to call 3 5 2 Receive an internal call When you receive an internal call int icon flashes and the handset number that is calling you is displayed 1 Press to answer the call 3 5 3 Transfer a call You can transfer an external call to another handset registered to the base During an external call 1 Press M followed by the handset number 1 5 that you want to transfer to 2 When the other handset answers press lt to complete the transfer TIP If there is no answer from the other handset and you wish to return to your external caller press L Your external call resumes automatically after 30 seconds if there is no answer 3 5 4 3 way conference call You can hold a 3 way conference call between 2 internal callers and 1 external caller During a call with an external caller 1 Press Y followed by the handset number 1 5 that you want to establish a conference call 2 When the other handset answers pres
16. ange base PIN code Some functions are protected by a 4 digit PIN code which must be entered if you want to change the settings The default PIN is 0000 You can change this to your own preferred number When you enter a PIN the digits are shown as 1 Press 5 scroll to SETUP and press e4 2 Scroll to PIN CODE and press p9 3 Enter the 4 digit PIN code default 0000 and press p9 4 Re enter the new PIN again and press to confirm IMPORTANT If you change the PIN code please keep a record of the new number 6 4 Dial mode Your C4 is set to tone dialling You should only need to change this if connected to an older type of switchboard PBX which requires Pulse dialling 1 Press 5J scroll to SETUP and press e4 2 Scroll to DIAL MODE and press p9 3 Press or to select TONE DIAL or PULSE DIAL and press g to confirm 6 5 Recall mode Depending on your country and network operator your C4 has the recall time set as 600 ms RECALL 2 It is unlikely that you need to change this setting unless advised to do so 1 Press J scroll to SETUP and press g 2 Scroll to RECALL and press pe 3 Press or to select RECALL 1 short flash time or RECALL 2 long flash time and press e to confirm 6 6 Restore default settings You can restore your C4 to its default original settings All the handsets that are registered to the base will be retained WARNING Resetting y
17. ant 3 Press repeatedly until the display shows MODIFY ENTRY Press again The display shows NUMBER a e Press or w to move the cursor to edit or delete number Caller ID the Calls list 6 Press Digit key to input a number or lt to delete a number 7 Press to dial out using the modified number NOTE The edited entry cannot be saved in the Calls list 8 2 4 Copy a Calls list number to the phonebook 1 Press w to open the Calls list 2 Scroll a or to the entry you want 3 Press repeatedly until the display shows ADD 4 Press again The display shows NAME 5 Enter the name and press g9 The number is displayed 6 Edit the number if necessary then press 9 7 Press a or a to select the ringer melody you want and press g9 The number is stored NOTE See ENTERING NAMES and WRITING TIPS on page 17 8 2 5 Delete an entry 1 Press w to open the Calls list 2 Scroll 3 or to the entry you want and press E7 The display shows DELETE 3 Press eg to confirm or E7 to cancel 8 2 6 Delete the entire Calls list 1 Press e to open the Calls list 2 Press and hold E The display shows DELETE ALL 3 Press g to confirm or E7 to cancel Caller ID and the Calls list 9 Using additional handsets You can register up to five handsets to your C4 base to extend your phone system without having to install extension sockets for each new phone Each C4 handset can be r
18. correct direction 5 When the handset is fully charged iiih icon will 3 Slide the battery cover back into place appear steadily on the display Plug the other end ofthe 4 If you are charging the batteries for the first time place telephone line cord make sure that one end is already the handset on the charger to charge for at least 24 plugged into the base into the telephone wall socket hours continuously i 5 When the handset is fully charged iiih icon will Connecting the handset and charger appear steadily on the display for multi pack only The display will show the time and handset number If you have purchased a multiple pack you will need to carry e g 2 to indicate that it is registered to the base out this process for all the handsets and chargers IMPORTANT Warning Use only the approved rechargeable Ni MH battery cells 2 x AAA Ni MH 550mA rechargeable batteries supplied with your C4 1 Plug the power adaptor with red connecter into the socket marked CF on the underside of the charger and plug the other end into the mains power wall socket Getting started 7 BATTERY LOW WARNING If E icon flashes on the display and you hear a warning beep every minute during a call you will need to recharge the handset before you can use it again When charging itip icon will scroll on the display BATTERY PERFORMANCE In ideal conditions fully charged batteries should give up to 12 hours talk time and up to 250
19. d press 59 The display shows CONFIRM 5 Press eg to confirm or E7 to cancel 5 Handset settings 5 1 Handset ringer volume You can adjust the ring volume and set different volume levels for your internal and external calls Choose from 5 volume levels or Off 1 Press p4 scroll to HANDSET and press gg 2 Press or to select INT RING VOL or EXT RING VOL and press g9 3 Press or to select the volume 1 5 or OFF 4 Press eg to confirm or E7 to return to the previous menu TIP When the phone is ringing you can adjust the ringer volume by pressing or vw 5 2 Handset ringer melody You can set different ringer melodies for your internal and external calls Choose from 10 different ringer melodies You will hear a sample ring as you scroll to each ring melody 1 Press gJ scroll to HANDSET and press gg 2 Press or to select INT MELODY or EXT MELODY and press g9 3 Press d or a to select the ringer melody 1 10 4 Press eg to confirm or E7 to return to the previous menu NOTE Calls from the numbers that you have stored in the phonebook will ring using the ringer melody you have set when you store the entry 5 3 Auto answer Your phone is set to answer calls by lifting the handset off the base or charger You can switch this feature off so that calls can only be answered by pressing 1 Press eJ scroll to HANDSET and press g 2 Scroll to AUTO ANS
20. d the Calls list IMPORTANT To use Caller ID you must first subscribe to the service from your network provider A subscription fee may be payable To ensure that the caller s name is displayed make sure you have stored the full telephone number including the area code in the phonebook If the caller s number is stored in the phonebook the name assigned to it will be displayed If the call is a withheld call PRIVATE will be displayed If the number is unavailable UNAVAILABLE will be displayed If the call is from an international number INTERNATIONAL will be displayed If the call is from the operator OPERATOR will be displayed If the call is from a payphone PAYPHONE will be displayed If the call is from a ringback request RINGBACK will be displayed 8 1 Caller ID If you have subscribed to a Caller ID Service you will be able to see your caller s number on your handset provided it is not withheld prior to answering the call The display can show the first 12 digits or characters of the phone numbers and names If your caller s name and number are stored in the phonebook and a name number match is found you will see the callers name on the display instead 8 2 Calls list The Calls list stores details of your last 40 received calls including the phone number and date and time of the call The Calls list also alerts you when you have unanswered calls The caller s details are stored in the Calls li
21. e Ear volume Base melody Base ringer volume Phonebook Calls list Redial list PIN code Dial mode Recall mode Eco mode Keypad lock 24 ON ON ON ON WWW WwW Empty Empty Empty 0000 Tone RECALL 2 600 ms OFF OFF 7 Clock amp alarm If you have subscribed to Caller ID Service the date and time will be set on all your handsets whenever a call is received You can also manually set the date and time on the individual handsets 7 1 Set the date 1 Press J scroll to DATE TIME and press e4 The display shows DATE SET Press g to select Enter the date e g 12 08 for 12th of August and press to confirm 7 2 Set the time 1 Press J scroll to DATE TIME and press g Scroll to CLOCK SET and press g9 Enter the time in 24 hour format e g 18 30 for 6 30pm and press to confirm Clock amp alarm 7 3 Set alarm Each handset can have a different alarm setting 1 Press gJ scroll to DATE TIME and press e4 2 Scroll to ALARM SET and press p9 3 Press or to select ON or OFF and press g to confirm 4 If you select ON enter the time in 24 hour format e g 07 30 for 7 30am and press to confirm 7 4 Switch off alarm ring When the alarm sounds press any button to switch it off NOTE If you are using the handset to make a call when the alarm ring is due you will hear a beep in the earpiece Caller ID and the Calls list 8 Caller ID an
22. eady for use Earpiece Display See page 10 for an overview of the display icons C Secrecy Clear Back During a call press to switch Secrecy on off page 13 In menu mode press to return to previous menu or press and hold to return to standby In editing mode press to delete characters and digits When viewing the redial calls list press to delete the displayed entry or press and hold to delete all entries D Menu OK Press to open the Menu page 11 Press to select menu options and to confirm a displayed option E Redial Up In standby mode press to open the redial list page 15 During a call press to increase earpiece volume page 13 When the phone is ringing press to increase the handset ringer volume page 19 Press to scroll through the menu options redial list calls list and phonebook entries F Calls list Down In standby mode press to open the calls list page 26 During a call press to decrease earpiece volume page 13 When the phone is ringing press to decrease the handset ringer volume page 19 J Press to scroll through the menu options redial list calls list and phonebook entries G Phonebook Exit W7 es L In standby mode press to open the phonebook menu page 17 When viewing the redial calls list or when editing press to exit and return to standby Getting to know your phone 2 Getting to know your phone Overview of your handset uD w IQA nmo
23. efore you make your first call you need to set up your phone Follow the simple instructions in Getting Started on the next few pages IMPORTANT Only use the telephone line cord supplied This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Got everything e C4 handset C4 base User guide 2 x AAA NiMH rechargeable batteries Power adaptor for the base Telephone line cord If you have purchased a C4 multiple pack you will also have the following additional items C4 handset amp charger 2 x AAA NiMH rechargeable batteries Power adaptor for the charger Getting started cccceeeceeeseeeeeseeeeeseeeeeeseeees 6 Getting to know your phone cceseseeees 9 Using the phone 3 1 3 2 3 3 3 4 3 5 3 6 3 7 Switch the handset on off 13 Calls ty 213 3 2 1 Make a call 13 3 2 2 Preparatory dialling 3 2 3 End a call 3 2 4 Receive a call Adjust the earpiece volume 13 Secrecy 13 Intercom 14 3 5 1 Make an internal call 3 5 2 Receive an internal call 3 5 3 Transfer a call 3 5 4 3 way conference call Hands free speakerphone 3 6 1 Make a hands free call 3 6 2 Answer a call hands free 3 6 3 Switch to hands free during a ca Redial 3 7 1 View or dial an entry 3 7 2 Copy a Redial list number to the phonebook 3 7 3 Delete an entry
24. egistered with up to four bases You can then select the base you prefer to use If you have purchased a C4 multiple pack all additional handsets come pre registered to the base If you have purchased an additional handset separately you must register it to your C4 base before it can be used 9 1 Registering an additional handset NOTE Handset batteries must be fully charged before you start to register Hold your handset close to the base during the registration process Handsets that were supplied with your C4 base are already pre registered On the base 1 Press and hold for 3 seconds until you hear two beeps The base will remain in registration mode for 90 seconds On the handset 1 Press J scroll to REGISTER and press gg 2 Scroll to REG BASE and press g9 3 Enter the base number 1 4 The base numbers that are already in use flashes The display shows SEARCHING 4 When the handset finds the base signal the display shows SEARCHING X where X indicates the base identification number 5 The display will ask for the PIN to be entered Enter the 4 digit PIN code default 0000 and press pF You will hear a beep if the registration is successful The handset is automatically assigned an available handset number Use this number when making internal calls NOTE If registration is not successful the first time please repeat the process again in case the base registration period ran
25. ence 11 General information IMPORTANT This equipment is not designed to make emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in Singapore Important safety instructions Follow these safety precautions when using your phone to reduce the risk of fire electric shock and injury to persons or property 1 Keep all slits and openings of the phone unblocked Do not set the phone on a heating register or over a radiator Ensure that proper ventilation is provided at the installation site 2 Do not use while wet or while standing in water 3 Do not use this product near water for example near a bath tub kitchen sink or swimming pool 4 Do not allow anything to rest on the power cord Place the power cord so that it will not be walked on 5 Never insert objects of any kind into the product vents as that may result in fire or electric shock General informati 6 Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 7 Do not disassemble this product If service or repair work is required contact the customer service helpline found in this user s Guide 8 Do not overload wall outlets and extension cords 9 Avoid using during an electrical storm
26. eration Clean this product with a soft damp cloth Do not use chemicals or cleaning agents to clean this phone Use only the power supply that came with this unit Using other power supplies may damage the unit Because this phone operates on electricity you should have at least one phone in your home that could operate without electricity in the case the power in your home goes out General information 10 To avoid interference to nearby appliances do not place the base of the phone on or near a TV microwave oven or VCR Battery Safety Instructions Do not burn disassemble mutilate or puncture the battery The battery contains toxic materials that could be released resulting in injury CAUTION There is a risk of explosion if you replace the battery with an incorrect battery type Use only the battery pack that came with your phone or an authorized replacement recommended by the manufacturer Keep battery packs out of the reach of children e Remove battery packs if storing over 30 days Do not dispose of battery packs in fire which could result in explosion The rechargeable battery packs that power this product must be disposed of properly and may need to be recycled Refer to your battery s label for battery type Contact your local recycling center for proper disposal methods SAVE THESE INSTRUCTIONS Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti s
27. hours standby time ona single charge Note that new batteries do not reach their full capacity until they have been put to normal use for several days To keep your batteries in the best condition leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced After charging your handset for the first time subsequent charging time is about 6 8 hours a day Batteries and handset may become warm during charging This is normal All talk and standby times are approximate and depend on features selected and usage pattern 8 Getting started Date and time If you have subscribed to Caller ID Service the date and time is set automatically for all handsets when you receive your first call If you do not have Caller ID service you can set the date and time manually Set the date manually 1 Press J scroll to DATE TIME and press g The display shows DATE SET Press g to select Enter the date e g 12 08 for 12th of August and press to confirm Set the time manually 1 Press J scroll to DATE TIME and press e4 2 Scroll to CLOCK SET and press 3 Enter the time in 24 hour format e g 18 30 for 6 30pm and press g to confirm Your C4 is now r
28. ion or modification in any way by someone other than Motorola SUNCORP TECHNOLOGIES LTD or its authorized service centers are excluded from coverage Altered Products Products or Accessories with a serial numbers or date tags that have been removed altered or 35 obliterated b broken seals or that show evidence of tampering c mismatched board serial numbers or d nonconforming or non Motorola branded housings or parts are excluded from coverage Communication Services Defects damages or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage How to Obtain Warranty Service or Other Information To obtain service or information please call 65 68412668 Email support alcom com sg You will receive instructions on how to ship the Products or Accessories at your expense to SUNCORP TECHNOLOGIES LTD It is the responsibility of the purchaser to contact the nearest authorised service center distributor and bring the product at the purchaser s risk to that authorised service center Authorized Repair Center To obtain service you must include a the Product or Accessory b the original proof of purchase receipt which includes the date place and seller of the Product c if a warranty card was included in your box a completed warranty card showing the serial number of the Product d a w
29. l of the European Communities R amp TTE Directive 1999 5 EC Ecodesign Directive 2005 32 EC The products are compliant with the following standards Safety EN60950 1 2006 EMC EN301489 1 v1 8 1 and EN301489 6 v1 2 1 RF Spectrum EN301406 v1 5 1 Ecodesign EC No 278 2009 6 April 2009 For and on behalf of Suncorp Technologies Limited CW 2010 06 01 14 07 16 08 00 Signature Printed name amp Pos CW Cheung Chief Technical Officer Date 1 June 2010 Place 3001 3005 China Resources Building 26 Harbour Road Wan Chai Hong Kong AA MOTOROLA Manufactured distributed or sold by Suncorp Technologies Ltd official licensee for this product MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2011 Motorola Mobility Inc All rights reserved Version 3 SG CE amp
30. our phone to its default settings will delete all entries in the Phonebook and Calls list All handset and base settings will also be reset 1 Press J scroll to SETUP and press J 2 Scroll to DEFAULT and press p9 3 Enter the 4 digit PIN code default 0000 and press p9 The display shows CONFIRM 4 Press g to confirm or E7 to return to the previous menu Your C4 will restart automatically Base settings 6 7 Emergency default If you have lost your PIN code you can still restore your C4 to its default settings 1 Remove the batteries from the handset 2 Press and hold amp while replacing the batteries The display shows DEFAULT 3 Press g to confirm Your C4 will restart automatically 6 8 Eco mode Your C4 offers ECO mode function which reduces the transmitted power and energy consumption when switched on This feature is set to OFF by default To switch Eco mode on 1 Press J scroll to SETUP and press gg 2 Scroll to ECO MODE and press g Base settings 3 Press os or to select ON or OFF and press g to confirm on O we O R Cire T A 1l 2B gt p When Eco mode is switched off the circle around Y disappears NOTE When ECO mode is set to ON the handset range will be reduced 6 9 Default settings Low battery beeps Out of range warning beeps Key beep Auto answer Internal melody Internal volume External melody External volum
31. ress a or i to move between characters digits Press L to insert a space Use 1_ twice to insert a dash Press fa icon is displayed Phonebook 2 3 TIP Scroll o or ad to the entry you want OR Enter the first letter of the name to search alphabetically The first name that starts with this letter or the nearest letter in the alphabet will be displayed a eE Scroll or w to the entry you want Press to dial or E7 to return to standby When the name is displayed you can switch between the name and number by pressing i 4 3 Edit a name and number 1 Phonebook Press g The display shows PHONEBOOK Press g to select Scroll to MODIFY ENTRY and press Scroll amp or as to the entry you want to edit or search alphabetically and press 5g The existing name is displayed Press E7 to delete the name if required then enter the new name and press The existing number is displayed 6 Press E7 to delete the number if required then enter the new number and press 9 eE 7 Scroll or v to select a new ringer melody and press The display shows ADD ENTRY 8 Enter the next name and number entry you wish to store in your phonebook or press twice to return to standby 4 4 Delete an entry 1 Press e4 The display shows PHONEBOOK Press g to select Scroll to DELETE ENTRY and press g9 Scroll gt or a to the entry you want to delete or search alphabetically an
32. ritten description of the problem and most importantly e your address and telephone number 36 Technical Information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your C4 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 R amp TTE This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Connecting to a switchboard This product is intended for use within Singapore for connection to the public telephone network Recall You may need to use the recall function if you are connected to a switch Contact your PABX supplier for further information General information Suncorp ce Declaration of Conformity DoC Suncorp declares that the following products Brandname Motorola Type C401 C402 C403 and C404 Descriptions DECT phone without telephone answering machine C40x and their multi handset versions to which this declaration related is in conformity with the essential requirements of the following directives of the Counci
33. s 3 to connect all three callers to begin the conference call Cis icon is displayed 3 If there is no answer from the other handset press to return to your external caller 4 Press to end the call 3 Using the phone 3 6 Hands free speakerphone Hands free lets you talk to your caller without holding the handset It also enables other people in the room to listen to the conversation over the loudspeaker 3 6 1 Make a hands free call 1 Dial the number then press Eg ad icon is displayed and you will hear the call over the handset loudspeaker 2 Press C to switch the call between the earpiece and the loudspeaker 3 Press to end the call TIP During a hands free call press amp or to adjust the volume 3 6 2 Answer a call hands free When the phone rings press EJ to answer the call 3 6 3 Switch to hands free during a call During a call press Ed to put the call on the loudspeaker To switch hands free off and return the call to the earpiece press again 3 7 Redial The last 10 entries dialled are stored in the redial list 3 7 1 View or dial an entry 1 Press to open the Redial list 2 Scroll or g to the entry you want 3 Press to dial the displayed entry or press E to return to standby TIP If the caller s number exactly matches an entry stored in the phonebook the name is displayed Press e to see the caller s number 3 7 2 Copy a Redial list number to the phonebook 1 Pre
34. s and The balance of the original Accessories that are lwarranty or for ninety 90 Repaired or Replaced days from the date returned to the consumer whichever is longer Exclusions Normal Wear and Tear Periodic maintenance repair and replacement of parts due to normal wear and tear are excluded from coverage General informati Batteries Only batteries whose fully charged capacity falls below 80 of their rated capacity and batteries that leak are covered by this limited warranty Abuse amp Misuse Defects or damage that result from a improper operation storage misuse or abuse accident or neglect such as physical damage cracks scratches etc to the surface of the product resulting from misuse b contact with liquid water rain extreme humidity or heavy perspiration sand dirt or the like extreme heat or food c use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions or d other acts which are not the fault of Motorola or SUNCORP TECHNOLOGIES LTD are excluded from coverage Use of Non Motorola branded Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage Unauthorized Service or Modification Defects or damages resulting from service testing adjustment installation maintenance alterat
35. ss to open the Redial list 2 Scroll 2 or a to the entry you want 3 Press g The display shows ADD 4 Press again The display shows NAME 5 Enter the name and press 9 The number is displayed Edit the number if necessary then press 9 ing the phone 7 Press a or 4 to select the ringer melody you want and press g The number is stored NOTE See ENTERING NAMES and WRITING TIPS on page 17 3 7 3 Delete an entry 1 Press a to open the Redial list E 2 Scroll or w to the entry you want and press E7 The display shows DELETE 3 Press g to confirm or E7 to cancel 3 7 4 Delete the entire Redial list 1 Press a to open the Redial list 2 Press and hold E7 The display shows DELETE ALL 3 Press g to confirm or to cancel 3 8 Lock unlock the keypad You can lock the keypad so that it cannot be operated accidentally while carrying it around NOTE When the keypad is locked you can still answer incoming calls and operate the handset as normal When the call ends the keypad lock comes on again 1 Press and hold amp icon is displayed 2 To unlock the keypad press any key on your handset The display shows PRESS 3 Press within 3 seconds 3 9 Paging Find handset You can alert a handset user that they are wanted or locate a missing handset Paging calls cannot be answered by a handset 1 Press O on the base All handsets registered to the
36. st whether or not you have answered the call The list is shared by all handsets registered to the base When the list is full and a new call is received the oldest entry will be deleted automatically When a new call is received in the Calls list icon will flash on the display in standby mode to alert you When you have viewed the new call icon disappears but g icon will remain 8 2 1 View the Calls list 1 Press v to open the Calls list If there are no calls in the list the display shows EMPTY 2 Press a or F to scroll through the list If the call was answered icon is displayed as you scroll to the entry If the call was unanswered 4 icon is displayed as you scroll to the entry When you reach the end of the list the handset will beep If the caller s number exactly matches an entry stored in the phonebook the display will alternate between the name and the number Press to see the caller s number If the telephone number is longer than 12 digits 4 icon is displayed Press to see the remaining digits Press again to see the time and date of the call Press again to access the option to store the entry in your phonebook 8 2 2 Dial a number in the Calls list 1 Press w to open the Calls list 2 Scroll a or a to the entry you want 3 Press to dial the displayed entry 8 2 3 Modify and dial a number in the Calls list 1 Press w to open the Calls list 2 Scroll a or to the entry you w
37. t a base a 9 4 De register a handset ccccceeceeeseeteeeeteeee 29 1 Getting started WARNING Do not place your C4 in the bathroom or other humid areas Location You need to place your C4 base within 2 metres of the mains power and telephone wall sockets so that the cables will reach The socket outlet shall be installed near the equipment and shall be easily accessible Make sure that it is at least 1 metre away from other electrical appliances to avoid interference Your C4 works by sending radio signals between the handset and base The strength of the signal depends on where you place the base Placing it as high as possible ensures the best signal HANDSET RANGE The unit has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and the handset either indoors or outdoors the range will normally be up to 50 metres Thick concrete walls can severely affect the range SIGNAL STRENGTH The Y icon on your handset indicates that you are within range of the base When out of range of the base the Y icon flashes If you are on a call you will hear a warning beep 6 Getting started The line will hang up if the handset moves out of range of the base Move closer to the base The handset will automatically reconnect to the base Setting up
38. tatic wipe General informati e Never use household polish as this will damage the product Never use a dry cloth as this may cause static shock Environmental Do not expose to direct sunlight The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage do not place the product on antique veneered wood Do not place your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosives or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product according to your local authority s recycling processes For more 33 information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract
39. will return to the previous menu TIP If you select AUTO your handset will automatically search for and connect to the base with the strongest signal 9 4 De register a handset Use one handset to de register another You cannot de register the handset that you are using 1 Press e4 scroll to SETUP and press gg 2 Scroll to DEL HANDSET and press g 3 Enter the 4 digit PIN code default 0000 and press 9 4 Enter the handset number that you want to de register You will hear a confirmation beep and the display will return to the previous menu 10 Help No dial tone Use only the telephone line cord supplied e Check that the telephone line cord is connected properly e Check that the mains power is connected properly and switched on No display e Check that the batteries are inserted correctly and fully charged Use only approved rechargeable batteries supplied Check that the handset is switched on Press and hold e Reset the base by removing the batteries and disconnecting the mains power Wait for around 15 seconds before connecting it again Allow up to one minute for the handset and base to synchronize Y icon flashes e Handset is out of range Move closer to the base e Make sure that the handset is registered to the base see page 28 e Check that the mains power is connected properly and switched on Keypad does not seem to work e Check that the keypad lock is not
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