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Samsung ProXpress M3370FD

1. e Press Setup gt Machine Setup gt Next gt Address Book on the touch screen Option Description Adds views prints or deletes the phone book list You PhoneBook also can create a group 3 Useful Setting Menus Network setup Option Description 2 Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on Configure the network transmission speed or port page 30 Ethernet K Turn the power off and on after you change this option 2 You can also use this feature from the SyncThru Web Service Open the Web browser from your networked computer and type the IP address of your machine When SyncThru Web Service opens click Settings gt You can selects the user authentication for network Network Settings see Using SyncThru Web Service on page 286 802 1x communication For detailed information consult the network administrator gt Pes Menu gt Network on the control panel Wi Fi Selects this option to use the wireless network e Or press Setup gt Machine Setup gt Next gt Network Setup on the touch Reverts tie Network SENN JSTO NNE AEAU VAES screen Clear Settings A Turn the power off and on after you change this Option Description option Selects the appropriate protocol and configure parameters to use the network environment see Setting Network This list s
2. machine to a wireless network by entering the supplied PIN information on a Wi Fi Protected Setup WPS enabled access point or wireless router When using the WPS button to set the wireless network security settings Factory default in your machine is PBC mode which is recommended for a may change To prevent this lock the WPS option for the current wireless typical wireless network environment security settings The option name may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protected Setup WPS Check if your machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only 2 Using a Network Connected Machine Wireless network setup Machines with a display or touch screen Connecting in PBC mode 1 Select Menu gt Network gt Wi Fi gt WPS Setting on the control panel OR For models that have the touch screen on the control panel press Setup gt Machine Setup gt Next gt Network Setup gt Wireless gt WPS Settings OR For models that have the O WPS button on the control panel press and hold the O WPS button on the control panel for more than 2 seconds Press PBC or Connect via PBC Press OK when the confirmation window appears Information window appears showing 2 minutes connection processing time Press the WPS PBC button on th
3. 3 setected port Port typo USB Device Port is unused 5 Useful Management Tools 304 6 Troubleshooting This chapter gives helpful information for what to do if you encounter an error Paper feeding problems 306 Power and cable connecting problems 307 Printing problems 308 Printing quality problems 312 Copying problems 320 Scanning problems 321 Faxing problems 323 Operating system problems 325 K For errors that occur during the wireless software installation and settings refer to the troubleshotting section in the wireless setting chapter see Troubleshooting for wireless network on page 195 Paper feeding problems Condition Suggested solutions Paper jams during printing Clear the paper jam Paper sticks together e Check the maximum paper capacity of the tray e Make sure that you are using the correct type of paper e Remove paper from the tray and flex or fan the paper e Humid conditions may cause some paper to stick together Multiple sheets of paper do not feed Different types of paper may be stacked in the tray Load paper of only one type size and weight Paper does not feed into the machine e Remove any obstructions from inside the machine e Paper has not been loaded correctly Remove paper from the tray and reload it correctly e There is too much paper in the tray Remove excess paper from the tray e The paper is too thick Use only paper that meets the specifi
4. 10 mm Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet Booklet Printing 2 e Ifyou want to make a booklet you need to print on Letter Legal A4 US Folio or Oficio sized print media e The Booklet Printing option is not available for all paper sizes Select the available paper Size option under the Paper tab to see what paper sizes are available e Ifyou select an unavailable paper size this option can be automatically canceled Select only available paper paper without 4 or mark Double sided Print on both sides of a sheet of paper duplex Before printing decide how you want your document oriented Printing Double sided Printing M n 2 e You can use this feature with Letter Legal A4 US Folio or Oficio sized paper rinting Manua e If your machine does not have a duplex unit you should complete the printing job manually The machine prints every other page of the document first After that a message appears on your computer e Skip Blank Pages feature does not work when you select the Double sided Printing Manual option 4 Special Features ga Printing features Item Description e Double sided e Printer Default If you select this option this feature is determined by the settings you have selected on the control panel of the machine Printing None Disables this feature e Doubl
5. v O po Nn E lt WXYZ OO D e You can enter a space by pressing 1 twice EN e Todelete the last digit or character press the left right or up down arrow button Key Assigned numbers letters or characters 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjkI5 6 MNOmno6 7 PQRSpqrs 7 4 Special Features 236 Entering various characters Key Assigned numbers letters or characters 8 TUVtuvs 9 WXYZwxyz9 0 amp 0 HA_ l1 S These symbols are available when you type for network authentication lt gt These symbols are available when you type for network authentication 4 Special Features Setting up the Address Book You can set up speed number with the fax numbers you use frequently via SyncThru Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book Registering a speed dial number N Select amp fax gt Address Book gt New amp Edit gt Speed Dial on the control panel Or select Setup gt Machine Setup gt Next gt Address Book gt Phone Book gt View List gt Individual gt BES options gt Add on the touch screen Enter a speed dial number and press OK If an entry is already stored in the number you choose the display shows the message to allow you to change it To start over with another speed dial
6. When you are using an extension telephone connected to the EXT socket you can receive a fax from someone you are talking to on the extension telephone without going to the fax machine When you receive a call on the extension phone and hear fax tones press the keys 9 on the extension phone The machine receives the fax 9 is the remote receive code preset at the factory The first and the last asterisks are fixed but you can change the middle number to whatever you want K While you are talking over the telephone connected to the EXT socket copy and scan features are not available Receiving faxes using DRPD mode This setting may not be available depending on your country Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone 4 Special Features i Fax features D 2 This setting may not be available depending on your country Select amp fax gt Menu gt Fax Setup gt Receiving gt Receive Mode gt DRPD on the control panel Or select Setup gt Machine Setup gt Next gt Default Setting gt Fax Default gt Common gt Receive Mode gt DRPD on the touch screen Call your fax number from another telephone When
7. Delay send e Priority send Duplex send M387xFW only Secure receive Duplex print Send Receive forward fax Send Receive forward email Send Receive forward server Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan M387xFW only Scan to PC e Features by models Features M337x series M387x series M407x series ID card copying Reduced or enlarged copying Collation e Poster Clone Auto Fit Book 2 up 4 up Adjust background Margin shift Edge erase Gray enhance Duplex copy M387xFW only a If you use the parallel port you cannot use the USB cable b Depending on your country wireless LAN card may not be available For some countries only 802 11 b g can be applied Contact your local Samsung dealer or the retailer where you bought your machine e Included o Optional Blank Not available Useful to know The machine does not print Open the print queue list and remove the document from the list see Canceling a print job on page 53 Remove the driver and install it again see Installing the driver locally on page 25 Select your machine as your default machine in your Windows see Setting your machine as a default machine on page 243 Where can I purchase accessories or supplies Inquire at
8. This setting may not be available depending on your country Using this feature the system will not accept faxes sent from remote stations whose numbers are stored in the memory as junk fax numbers This feature is useful for blocking any unwanted faxes When you turn on this feature you can access the following options to set junk fax numbers Duplex Print Prints the received fax data on both sides of the paper You can save the paper usage e Off Prints only one side of the paper e Long Edge Prints both sides of the paper however the binding will be the long edge Short Edge Prints both sides of the paper however the binding will be the short edge 3 Useful Setting Menus 214 Fax Change Default setup Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press amp fax gt Menu gt Fax Setup gt Change Default on the control panel Item Description The fax options can be set to those most frequently h faul Change Default ied 3 Useful Setting Menus a Item Description Scan feature FTP Feature Sets scan destination to an FTP server You scan the FTP originals and send the scanned image to an FTP server see Scanning to FTP SMB server on page 261 Some menus may not appear in the display depending on options or models If so it is
9. While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W cm2 may be exceeded at distances close to the antenna installed Therefore the user must maintain a minimum distance of 20cm from the antenna at all times This device cannot be colocated with another transmitter and transmitting antenna Russia only AB57 AB57 5 Appendix 139 Regulatory information Germany only Das Ger t ist nicht f r die Benutzung am Bildschirmarbeitsplatz gem BildscharbV vorgesehen Turkey only e RoHS EEE Y netmeli ine Uygundur This EEE is compliant with RoHS e Bu r n n ortalama ya am s resi 7 y l garanti suresi 2 yildir Thailand only This telecommunication equipment conforms to NTC technical requirement Canada only This product meets the applicable Industry Canada technical specifications Le present materiel est conforme aux specifications techniques applicables d Industrie Canada The Ringer Equivalence Number REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five L indice d equivalence de la sonnerie IES sert a indiquer le nombre maximal de terminaux qui peuvent etre raccordes a une interface telephonique La
10. protocol If the problem persists contact your network administrator Replace reverse roller Replace with new tray 1 reverse roller Replace reverse roller Replace with new tray 2 reverse roller The life of the tray reverse roller has expired Replace the tray reverse roller with a new one Contact the service representatives Replace pickup roller Replace with new tray 2 pickup roller The life of the tray pickup roller will be expired Replace the tray pickup roller with a new one Contact the service representatives 4 Troubleshooting 123 Understanding display messages Message e Replace pickup roller Replace with new tray type pickup roller Meaning The life of the tray1 tray2 or MP tray pick up roller will expired soon Suggested solutions Replace the tray pick up roller with a new one Contact the service representatives Memory Full Fax memory is almost full Print or remove received fax job The memory is full No more fax data can be received Print or remove the received fax data in the memory Message Error error number Fuser Unit Failure error number Turn off then on Call for service if the problem Meaning There is a problem in the fuser unit Suggested solutions Reboot the power If the problem persists please call for service e Scanner Locked Scanner is locked Press Stop button The scanner
11. 2 Click Add a network wireless or Bluetooth printer from the wizard 5 The machine begins scanning and then sends the scanned image to the si 3 In the printers list select the one you want to use and then click Next specified server 4 Special Features 262 Scan features 2 4 The IP address for WSD printer is http IP address ws example http 111 111 111 111 ws If no WSD printer is displayed in the list click The printer that I want isn t listed gt Add a printer using a TCP IP address or hostname and select Web Services Device from Device type Then enter the printer s IP address Follow the instructions in the installation window Scanning using the WSD feature UJ Make sure that the machine is connected to your computer and powered on Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 Select scan gt Scan to WSD on the control panel If you see Not Available message check the port connection Or check the printer driver for WSD is correctly installed Select your computer name from Destination List 5 6 Select the option you want and press OK Scanning begins Scanning from image editing program You can scan and import documents in the image editing software such as Adobe Photoshop if the software is TWAIN compliant Follow the steps below to scan with TWAIN co
12. Description Installs machine drivers without prompting any Uls or user intervention p lt port name gt or P lt port name gt Specifies printer port 2 Network Port will be created by use of Standard TCP IP Port monitor For local port this port must exist on system before being specified by command Printer port name can be specified as IP address hostname USB local port name or IEEE1284 port name For example P XXX XXX XXX XXX N where XXX XXX XXX XXX means IP address for network printer p USB001 P LPT1 p hostname Command line n lt Printer name gt or N lt Printer name gt Definition Specifies printer name Printer instance shall be created as specified printer name Description With this parameter you can add printer instances as your wishes nd or ND Commands not to set the installed driver as a default machine driver It indicates installed machine driver will not be the default machine driver on your system if there are one or more printer drivers installed If there is no installed machine driver on your system then this option won t be applied because Windows OS will set installed printer driver as a default machine driver a lt dest_path gt or A lt dest_path gt Specifies destination path for installation 2 The destination path should be a fully qualif
13. e Do not look the light from inside of the scanner while copying or scanning It is harmful to eyes In the document feeder Using the document feeder or dual automatic document feeder DADF you can load up to 50 sheets of paper 80 g m 21 Ibs bond for one job 2 Menu Overview and Basic Setup EJ Media and tray Flex or fan the edge of the paper stack to separate the pages before 3 Adjust the document feeder width guides to the paper size loading originals Load the original face up into the document feeder input tray Make sure that the bottom of the original stack matches the paper size marked on the document input tray K Dust on the document feeder glass may cause black lines on the printout Always keep the glass clean see Cleaning the scan unit on page 95 2 Menu Overview and Basic Setup 51 Basic printing 3 Select your machine from the Select Printer list K For special printing features refer to the Advanced Guide see Using advanced print features on page 244 Select Printer Status E Print to file Location 2 e Ifyou are a Mac Linux or UNIX operating systems user refer to the Comment y Advanced Guide see Software Installation on page 151 Page Range r i ES a All ies For Windows 8 user see Basic printing on page 296 uti esas Selection Current Page Pages The following Printing Preferences window is for Notepad
14. 1 Pull out the paper tray Flex or fan the edge of the paper stack to separate the pages before loading papers 2 Menu Overview and Basic Setup EI Media and tray After inserting paper into the tray squeeze the paper width guides and 5 Insert the tray back into the machine paper length guide 2 e Do not push the paper width guide too far causing the media to warp 6 When you print a document set the paper type and size for tray see Setting the paper size and type on page 47 e Ifyou do not adjust the paper width guide it may cause paper jams O Multi manual feeder tra a Qin Xx ulti purpose or tray e Do not use a paper with a leading edge curl it may cause a paper jam or Illustrations on this user s guide may differ from your machine depending the paper can be wrinkled A on its options or models Check your machine type see Front view on page 20 The multi purpose or manual feeder tray can hold special sizes and types of print material such as postcards note cards and envelopes see Print media specifications on page 129 2 Menu Overview and Basic Setup 40 Media and tray Tips on using the multi purpose or manual feeder tray M387x M407x series Load only one type size and weight of print media at a time in the multi purpose or manual feeder tray To prevent paper jams do not add
15. Or select Menu gt Copy Feature gt Reduce Enlarge gt Customon Depending on the model the operating procedure may differ the control panel Press ID Copy on the control panel Enter the copy size you want using the numeric keypad 1 ee z Or select 3 Menu gt Copy Feature gt Layout gt ID Copy on the Press OK to save the selection control panel 2 Place the front side of an original facing down on the scanner glass where arrows indicate as shown Then close the scanner lid When you make a reduced copy black lines may appear at the bottom of your copy z Your machine can print 2 sided originals on one sheet 2 3 4 Press Stop Clear button to return to ready mode The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original This 3 feature is helpful for copying a small sized item such as business card Press Start Place Front Side Press Start appears on the display Your machine begins scanning the front side and shows Place Rear Side Press Start 2 Menu Overview and Basic Setup 60 Basic copying Turn the original over and place it on the scanner glass where arrows indicate as shown Then close the scanner lid wv fil 6 Press Start button CE 2 e Ifyou do not press the Start button only the front side will be copied Ifthe original is larger than the printable
16. Sets the sound volume option Item Description Machine ID Sets the machine ID which will be printed at the top of each fax page that you send Sets the fax number which will be printed at the top of Fax Number each fax page that you send Date amp Time Sets the date and time Clock Mode a the format for displaying time between 12 hr and ImageOverwrite You can set the machine to overwrite data stored in the memory The machine overwrites the data with different patterns eliminating the possibilities of recovery e Manual When printing copying scanning and faxing the machine temporarily uses memory space For security reasons you can set the machine to manually overwrite secure non volatile memory If you want to secure memory space you can manually overwrite secure non volatile memory e Automatic When a job is completed there are temporary images left in the memory For security reasons you can set the machine to automatically overwrite secure non volatile memory If you want to secure memory space you can set the machine to automatically overwrite secure non volatile memory 3 Useful Setting Menus 220 System setup Item Language Description Sets the language of the text that appears on the control panel display Default Mode Sets the machine s default mode among fax mode copy mode or scan mode Default Paper Size You can set the default paper size to use
17. The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial premises is usually routed through the switchboard RADIUS Remote Authentication Dial In User Service RADIUS is a protocol for remote user authentication and accounting RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA authentication authorization and accounting concept to manage network access Resolution The sharpness of an image measured in Dots Per Inch DPI The higher the dpi the greater the resolution Glossary ga Glossary SMB TCP IP Server Message Block SMB is a network protocol mainly applied to share files printers serial ports and miscellaneous communications between nodes on a network It also provides an authenticated Inter process communication mechanism SMTP Simple Mail Transfer Protocol SMTP is the standard for e mail transmissions across the Internet SMTP is a relatively simple text based protocol where one or more recipients of a message are specified and then the message text is transferred It is a client server protocol where the client transmits an email message to the server SSID Service Set Identifier SSID is a name of a wireless local area network WLAN All wireless devices in a WLAN use the same SSID in order to communicate with each other The SSIDs are cas
18. The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time Because the wireless devices which may be embedded into your printer emit less energy than is allowed in radio frequency safety standards and recommendations manufacturer believes these devices are safe for use Regardless of the power levels care should be taken to minimize human contact during normal operation As a general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near the body this does not include extremities is typical This device should be used more than 20 cm 8 inches from the body when wireless devices are on and transmitting This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter Some circumstances require restrictions on wireless devices Examples of common restrictions are listed below A Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 also known as wireless Ethernet and Bluetooth communication devices are examples of devices that provide wireless communication gt gt gt PrP gt In environments where the risk of interference to other devices or services is harmful or perceived a
19. There are several programs available to setup the network settings easily in a network environment For the network administrator especially managing several machines on the network is possible Before using the programs below set the IP address first e Some features and optional goods may not be available depending on model or country see Features by models on page 7 SyncThru Web Service The web server embedded on your network machine allows you to do the following tasks see Using SyncThru Web Service on page 286 Check the supplies information and status Customize machine settings Set the email notification option When you set this option the machine status toner cartridge shortage or machine error will be sent to a certain person s email automatically Configure the network parameters necessary for the machine to connect to various network environments SyncThru Web Admin Service Web based machine management solution for network administrators SyncThru Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corporate internet access Download this program from http solution samsungprinter com SetIP wired network setup This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP IP protocol See
20. This menu allows you to adjust contrast color by color e Default Optimizes colors automatically Print Density Allows you to manually adjust the color density for print Adjust the print density It is recommended to use the Default setting for best color quality K Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options e Press Menu gt System Setup gt Paper Setup on the control panel e Or press Setup gt Machine Setup gt Next gt Paper Setup on the touch screen Item Description Sets the paper size as A4 Letter or other paper sizes Paper Size pap pap according to your requirements Paper Type Chooses the type of the paper for each tray Paper Source Selects from which tray the paper is used Margin Sets the margins for the document 3 Useful Setting Menus 223 System setup Item Common Margin Description Simplex Margin Sets the margin for one sided printing e Duplex Margin Sets the margin for double sided printing e Binding When printing on both sides of the paper side A s margin closest to the binding will be the same as side B s margin closest to the binding Likewise the sides margins farthest from the binding will be the same e Top Margin Sets the top margin e Left Margin Sets the left margin Emulation Margin
21. install c command to verify installation results Run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window referring to the following procedures On some UNIX OS for example on Solaris 10 just added printers may not be enabled and or may not accept jobs In this case run the following two commands on the root terminal accept lt printer_name gt enable lt printer_name gt Uninstalling the printer driver package 2 The utility should be used to delete the printer installed in the system a Run uninstallprinter command from the terminal It will open the Uninstall Printer Wizard The installed printers are listed in the drop down list Select the printer to be deleted Click Delete to delete the printer from the system Execute the install d command to uninstall the whole package To verify removal results execute the install c command Dano To re install it use the command install i to reinstall the binaries Setting up the printer To add the printer to your UNIX system run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window according to the following steps 1 Type the name of the printer 2 Select the appropriate printer model from the model list 3 Enter any description corresponding to the type of the p
22. Clearing jams 2 To avoid tearing the paper pull the jammed paper out slowly and gently In tray1 x wo Click this link to open an animation about clearing a jam Illustrations on this user s guide may differ from your machine depending on its model or optional goods Check your machine type see Front view on page 20 4 Troubleshooting 100 Clearing jams In optional tray S i Click this link to open an animation about clearing a jam e Illustrations on this user s guide may differ from your machine depending on its model or optional goods Check your machine type see Front view on page 20 e This troubleshooting may not be available depending on model or optional goods see Variety feature on page 9 4 Troubleshooting 101 Clear ing jams If you do not see the paper in this area stop and go to next step If you do not see the paper in this area stop and go to next step 4 Troubleshooting Clearing jams In the multi purpose or manual feeder tray M337x series 4 Troubleshooting 103 Clearing jams M387x M407 x series ES KO IZZA Click this link to open an animation about clearing a jam 4 Troubleshooting 104 j Clearing jams Inside the machine A The fuser area is hot Take care when removing paper from the machine 2 Illustrations on this user s guide may differ from your machine depending on its mo
23. J Cleaning the machine 3 Maintenance Cleaning the machine Cleaning the pickup roller Turn the machine off and unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 3 Maintenance 94 J Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies We suggest that you clean the scan unit at the start of each day and during the day as needed 2 e Turn the machine off and unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine e Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Lift and open the scanner lid 3 Maintenance 95 Cleaning the machine 3 Wipe the surface of the scanner until it is clean and dry Scanner lid Scanner glass Document feeder glass White bar hWN 4 Close the scanner lid 3 Maintenance EI i Tips for moving amp storing your machine When moving the machine do not tilt or turn it
24. e You can install the printer driver and software when you insert the software CD into your CD ROM drive For windows select the printer driver and software in the Select Software to Install window 2 Using a Network Connected Machine 161 Installing driver over the network 1 Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 158 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start gt All programs gt Accessories gt Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search gt Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program optional Then click Next Before installing any software you must accept the following agreement Click each link to revew detailed information The software End User License Agreement Y have reviewed and accept the term of the Li
25. Features by models on page 7 b This option is available when the optional mass storage device optional memory or RAM Disk is installed c Wireless model only see Features by models on page 7 2 Menu Overview and Basic Setup 34 Machine s basic settings You can set the machine s settings by using the Device Settings in 2 Enter the correct time and date using arrows or numeric keypad see Samsung Easy Printer Manager program Keypad letters and numbers on page 236 e For Windows and Mac users see Device Settings on page 292 e Month 01 to 12 For Windows and Mac users you set from Samsung Easy Printer e Day 01 to 31 Manager gt giswitch to advanced mode gt Device Settings see e Year requires four digits Device Settings on page 292 e Hour 01 to 12 e Minute 00 to 59 After installation is complete you may want to set the machine s default settings Clock Mode You can set your machine to display the current time i using either a 12 hour or 24 hour format To change the machine s default settings follow these steps Power Save When you are not using the machine for a while use this feature to save power K It may be necessary to press OK to navigate to lower level menus for some Y models 2 When you press the Power Wakeup button start printing or a fax is received the product will wake up from the power saving mode 1 Select Menu gt System Setup gt Machine
26. Never Use Never use DHCPV6 regardless of router request From the SyncThru Web Service Activating IPv6 N OA wl A Access a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and password We recommend you to change the default password for security reasons ID admin Password sec00000 When the SyncThru Web Service window opens move the mouse cursor over the Settings of the top menu bar and then click Network Settings Click TCP IPv6 on the left pane of the website Check the IPv6 Protocol check box to activate IPv6 Click the Apply button Turn the machine off and turn it on again 2 Using a Network Connected Machine IPv6 configuration 2 lt You can also set the DHCPv6 A Address must be enclosed in brackets To manually set the IPv6 address Check the Manual Address check box Then the Address Prefix text box is activated Enter the rest of the address e g 3FFE 10 88 194 AAAA A is the hexadecimal 0 through 9 A through F IPv6 address configuration 1 Start a web browser such as Internet Explorer that supports IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address
27. Or select Scan gt Send Email on the touch screen Enter the login name and password if you configured on SyncThru Web Service see Using SyncThru Web Service on page 286 Enter the sender s and recipient s email address You can send an email to yourself by activating the Auto Send To Self option in the Settings gt Scan gt Scan To E mail on SyncThru Web Service Enter an email subject and press OK Select the file format to scan and press OK Enter the SMTP server login name and password The machine begins scanning and then sends the email Scanning to FTP SMB server K This feature may not be available depending on model or optional goods see Features by models on page 7 Setting up an FTP SMB server a uu fb W N co N Access the SyncThru Web Service see Using SyncThru Web Service on page 286 Select Address Book gt Individual gt Add Check the box next to Add FTP or Add SMB Enter the IP address in dotted decimal notation or as a host name Enter the server port number from 1 to 65535 Check the box next to Anonymous then the server permits the access of unauthorized people Enter the login name and password Enter the domain name if your server is joined to the certain domain otherwise just enter your computer name which is registered to the SMB server 4 Special Features 261 Scan features 9 Enter the path for saving the scanned image Scanning to
28. PCL is a Page Description Language PDL developed by HP as a printer protocol and has become an industry standard Originally developed for early inkjet printers PCL has been released in varying levels for thermal dot matrix printer and laser printers PDF Portable Document Format PDF is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format Glossary ga Glossary PostScript Protocol PostScript PS is a page description language and programming language used primarily in the electronic and desktop publishing areas that is run in an interpreter to generate an image Printer Driver A program used to send commands and transfer data from the computer to the printer Print Media The media like paper envelopes labels and transparencies which can be used in a printer a scanner a fax or a copier PPM Pages Per Minute PPM is a method of measurement for determining how fast a printer works meaning the number of pages a printer can produce in one minute PRN file An interface for a device driver this allows software to interact with the device driver using standard input output system calls which simplifies many tasks A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN
29. Power Save Sets how long the machine waits before going to power save mode When the machine does not receive data for an extended period of time power consumption is automatically lowered System Timeout Sets the time that the machine remembers previously used copy settings After the timeout the machine restores the default copy settings Item Auto Continue Description Determine whether or not the machine continues printing when it detects the paper does not match the paper settings e 0Sec This option allows you to continue printing when the paper size you have set is mismatched with the paper in the tray e 30 Sec If a paper mismatch occurs an error message will display The machine waits for about 30 second then automatically clear the message and continue printing e Off If a paper mismatch occurs the machine waits until you insert the correct paper Job Timeout Sets the length of time the printer waits before printing the last page of a print job that does not end with a command to print the page Altitude Optimize print quality according to the machine s Adjustment altitude Allows you to append the required carriage return to Auto CR ores 1 3 each line feed which is useful for Unix or DOS users Wakeup Event When this option is On you can wake up the machine from the power saving mode with the following actions e loading paper in a tray opening or closin
30. The saved folder may differ depending on your operating 2 Select D scan gt Scan To PC on the control panel system or the application you are using 2 Menu Overview and Basic Setup 62 i Basic faxing E For special faxing features refer to the Advanced Guide see Fax features on page 269 Accessing menus may differ from model to model see Accessing the menu on page 30 or Control panel overview on page 22 You cannot use this machine as a fax via the internet phone For more information ask your internet service provider We recommend using traditional analog phone services PSTN Public Switched Telephone Network when connecting telephone lines to use a fax machine If you use other Internet services DSL ISDN VolP you can improve the connection quality by using the Micro filter The Micro filter eliminates unnecessary noise signals and improves connection quality or Internet quality Since the DSL Micro filter is not provided with the machine contact your Internet service provider for use on DSL Micro filter 1 Line port 2 Microfilter 3 DSLmodem Telephone line see Rear view on page 21 Preparing to fax Before you send or receive a fax you need to connect the supplied line cord to your telephone wall jack see Rear view on page 21 Refer to the Quick Installation Guide how to make a connection The method of making a telephone connection is different from one country to another
31. fax gt Menu gt Fax Setup gt Receiving on the control panel e Or press Setup gt Machine Setup gt Next gt Default Setting gt Fax Default on the touch screen e Or press Setup gt Machine Setup gt Next gt Fax Setup on the touch screen Item Description Selects the default fax receiving mode see Changing Receive Mode z the receive modes on page 274 3 Useful Setting Menus 213 Fax Item Ring To Answer Description Specifies the number of times the machine rings before answering an incoming call Stamp Rcv Name Automatically prints the page number and the date and time of reception at the bottom of each page of a received fax Rcv Start Code Initiates fax reception from an extension phone plugged into the EXT socket on the back of the machine If you pick up the extension phone and hear fax tones enter the code It is preset to 9 at the factory Item DRPD Mode Description Enables a user to use a single telephone line to answer several different telephone numbers You can set the machine to recognize different ring patterns for each number This setting may not be available depending on your country see Receiving faxes using DRPD mode on page 275 Auto Reduction Automatically reduces an incoming fax page to fit the size of the paper loaded in the machine Discard Size Discards a specific length from the end of the received fax Junk Fax Setup
32. mode Searching address book for an entry There are two ways to search for a number in memory You can either scan from A to Z sequentially or you can search by entering the first letters of the name associated with the number 1 Select ct amp fax gt Address Book gt Search amp Dial gt Speed Dial or Group Dial on the control panel 2 Enter All or ID and press OK 3 Press the name and number or the keypad button labeled with the letter you want to search For example if you want to find the name MOBILE press the 6 button which is labeled with MNO 4 Press Stop Clear button to return to ready mode Exporting Address Book K This feature may not be available depending on model or optional goods see Features by models on page 7 You can import the address book saved in the machine to the computer in CSV file format using SyncThru Web Service 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 286 2 Click Address Book tab gt Individual 3 Select Export form the Task drop down list 4 Select the option you want and click the Export button Then the address book file stored in your computer Importing Address Book You can edit the exported address book in CSV file format and send it back to the machine by exporting to the machine from your computer 4 Special Features go Setting up the Address Book 2 Followings are the condition
33. not cover damage caused by user s misuse e If your USB memory device has certain features such as security settings and password settings your machine may not automatically detect it For details about these features see the user s guide of the USB memory device Scanning to a USB memory device 2 e Accessing menus may differ from model to model see Accessing the menu on page 30 or Control panel overview on page 22 e It may be necessary to press OK to navigate to lower level menus for some models Scanning 1 Insert a USB memory device into the USB memory port on your machine 2 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 3 Select A scan gt Scan To USB gt OK on the control panel The machine begins scanning 2 Menu Overview and Basic Setup 68 Using USB memory device After scanning is complete you can remove the USB memory device from the machine Customizing Scan to USB You can specify image size file format or color mode for each scanning to USB job 1 Select scan gt Ca Menu gt Scan Feature gt USB Feature on the control panel Select the setting option you want appears NJ 2 Some features may not be available depending on model Original Size Sets the image size Original Type Sets the original document s Resolution Sets the image resolution Color Mode S
34. number press Back Enter the name you want and press OK Enter the fax number you want and press OK Press Stop Clear button or home ffag icon to return to ready mode Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial number at which you stored the number you want For a one digit 0 9 speed dial number press and hold the corresponding digit button on the number keypad for more than 2 seconds For a two or three digit speed dial number press the first digit button s and then hold down the last digit button for more than 2 seconds For machines with a touch screen Press Fax gt Speed Dial Send or Group Dial Send gt Next You can select the number you want Editing speed dial numbers 1 Select BS fax gt Address Book gt New amp Edit gt Speed Dial on the control panel Or select Setup gt Machine Setup gt Next gt Address Book gt Phone Book gt View List gt Individual on the touch screen 2 Enter the speed dial number you want to edit and press OK 3 Change the name and press OK 4 Special Features 238 Setting up the Address Book Change the fax number and press OK 4 5 Press Stop Clear button or home icon to return to ready mode Registering a group dial number N Select amp fax gt Address Book gt New amp Edit gt Group Dial on the control panel Or select Setup gt
35. s PIN 2 Press and hold the 4f WPS button on the control panel for more than 4 seconds until the status LED stays on The machine starts connecting to the access point or wireless router 3 You need to enter the eight digit PIN within two minutes on the computer that is connected to the access point or wireless router The LED blinks slowly for up to two minutes until you enter the eight digit PIN The WPS LED blinks in the order below a The light blinks fast on the WPS LED The machine is connecting to the access point or wireless router b When the machine is successfully connected to the wireless network the WPS LED light stays on 4 Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Re connecting to a network When the wireless function is off the machine automatically tries to re connect to the access point or wireless router with the previously used wireless connection settings and address K In the following cases the machine automatically re connects to the wireless network The machine is turned off and on again The access point or wireless router is turned off and on again Canceling the connection process To cancel the wireless network connection when the machine is connecting to the wireless network press and release the x Cancel or Stop Clear on the control panel You need to wait 2 minutes
36. terminaison d une interface peut consister en une combinaison quelconque de dispositifs a la seule condition que la somme d indices d equivalence de la sonnerie de tous les dispositifs n excede pas cinq Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information 1 the date and time of transmission 2 identification of either business business entity or individual sending the message and 3 telephone number of either the sending machine business business entity or individual 5 Appendix 140 J Regulatory information The Telephone Company may make changes in its communications facilities equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68 If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities or require modification or alteration of such terminal equipment or otherwise materially affect its use or performance the customer shall be given adequate notice in writing to allow the customer an opportunity to maintain uninterr
37. 0330 SAMSUNG 726 7864 www samsung com SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com U S A 1 800 SAMSUNG 726 7864 www samsung com SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com UGANDA 0800 300 300 www samsung com SPAIN 902 1 SAMSUNG 902 172 678 www samsung com 0 800 502 000 www samsung com ua SWEDEN 0771 726 7864 SAMSUNG www samsung com Ukrainian UKRAINE 0848 SAMSUNG 7267864 CHF www samsung com ch way Samsung omy SWITZERLAND 0 08 min www samsung com ae ch_fr URUGUAY 40543733 www samsung com SYRIA 18252273 www samsung com UZBEKISTAN 8 10 800 500 55 500 www samsung com Levant English VENEZUELA 0 800 100 5303 www samsung com TADJIKISTAN 8 10 800 500 55 500 www samsung com VIETNAM 1 800 588 889 www samsung com 0800 329 999 www samsung com TAIWAN ZAMBIA 211350370 www samsung com Contact SAMSUNG worldwide 334 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user s guide 802 11 802 11 is a set of standards for wireless local area network WLAN communication developed by the IEEE LAN MAN Standards Committee IEEE 802 802 11b g n 802 11b g n can share same hardware and use the 2 4 GHz band 802 11b supports bandwidth up to 11 Mbps 802 11n supports bandwidth up to 150 Mbps 802 11b g n devices may occasionally suffer interference from microwave ovens cordless telephones and
38. 1 Sided 1 gt 2 Sided 1 gt 2 Sided Rotated 2 gt 1 Sided 2 gt 1 Sided Rotated 2 gt 2 Sided Darkness Light 5 Light 1 Normal Dark 1 Dark 5 Original Type Text Text Photo Photo Collation Layout Normal 2 Up 4 Up ID Copy Book Copy Adjust Background Off Auto Enhance Lev 1 Enhance Lev 2 Erase Lev 1 Erase Lev 4 Edge Erase Off Small Original Hole Punch Book Center Border Erase Stamp Item Opacity Position Watermark Message Pages Text Size Position Darkness Copy Setup see Copy Setup on page 210 Change Default Original Size Copies Reduce Enlarge Duplex 1 gt 1 Sided 1 gt 2 Sided 1 gt 2 Sided Rotated 2 gt 1 Sided 2 gt 1 Sided Rotated 2 gt 2 Sided Darkness Light 5 Light 1 Normal Dark 1 Dark 5 Original Type Text Text Photo Photo Collation a Some menus may not appear on the display depending on options or models If so it is not applicable to your machine b This option does not appear when the 2 Up 4 Up Book copy Duplex Auto Fit option is on or the original document is loaded in ADF DADF c This option appears only when the Layout option is Book Copy d This option appears only when the Item option is On e This option appears only when the Message option is On Fax Feature see Fax Feature on page 211 Darkness Light 5 Light 1 Normal Dark 1 Dark 5 Resolution Standard Fine Sup
39. Bluetooth devices Access point Access Point or Wireless Access Point AP or WAP is a device that connects wireless communication devices together on wireless local area networks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking BIT Depth A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image Higher color depth gives a broader range of distinct colors As the number of bits increases the number of possible colors becomes impractically large for a color map 1 bit color is commonly called as monochrome or black and white BMP A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem GDI and used commonly as a simple graphics file format on that platform Glossary 335 Glossary BOOTP Coverage Bootstrap Protocol A network protocol used by a network client to obtain its IP address automatically This is usually done in the bootstrap process of computers or operating systems running on them T
40. Earth symbol or colored green and yellow or green You must connect the blue wire to the pin which is marked with the letter N or colored black You must connect the brown wire to the pin which is marked with the letter L or colored red 5 Appendix 142 Regulatory information You must have a 13 amp fuse in the plug adaptor or at the distribution board Declaration of conformity European countries Approvals and Certifications Hereby Samsung Electronics declares that this M337x M387x M407x series is in compliance with the essential requirements and other relevant provisions of R amp TTE Directive 1999 5 EC CE January 1 1995 Council Directive 2006 95 EC Approximation of the laws of the member states related to low voltage equipment The declaration of conformity may be consulted at www samsung com go to Support gt Download center and enter your printer MFP name to browse the EuDoC January 1 1996 Council Directive 2004 108 EC approximation of the laws of the Member States related to electromagnetic compatibility March 9 1999 Council Directive 1999 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity A full declaration defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co Ltd representative EC Certification Certification to 1999 5 EC Radio Equipment amp Telec
41. IPv4 configuration using SetIP Windows on page 158 See IPv4 configuration using SetIP Mac on page 159 See IPv4 configuration using SetIP Linux on page 160 The machine that does not support the network port it will not be able y to use this feature see Rear view on page 21 e TCP IPv6 is not supported by this program 2 Using a Network Connected Machine Wired network setup Printing a network configuration report You can print Network Configuration Report from the machine s control panel that will show the current machine s network settings This will help you to set up a network Accessing menus may differ from model to model see Accessing the menu on page 30 e It may be necessary to press OK to navigate to lower level menus for some models The machine has the display screen Press the Menu button on the control panel and select Network gt Network Configuration Using this Network Configuration Report you can find your machine s MAC address and IP address For example MAC Address 00 15 99 41 A2 78 IP Address 169 254 192 192 Setting IP address The machine that does not support the network interface it will not be 4 able to use this feature see Rear view on page 21 e TCP IPv6 is not supported by this program First you have to set up an IP address for network printing and managements In most cases a new IP address will be
42. If you do not set the password on Access Points they might be exposed to illegal access from unknown machines including PCs smart phones and printers Refer to the Access Point user guide for password settings 2 Using a Network Connected Machine Wireless network setup Using the WPS button If your machine and an access point or wireless router support Wi Fi Protected Setup WPS you can easily configure the wireless network settings by Choosing your type There are two methods available to connect your machine to a wireless network using the WPS button on the control panel The Push Button Configuration PBC method allows you to connect your pressing the g WPS button on the control panel without a computer K machine to a wireless network by pressing both the WPS button on the control panel of your machine and the WPS PBC button on a Wi Fi Protected r Ifyou want to use the wireless network using the infrastructure mode J Setup WPS enabled access point or wireless router respectively make sure that the network cable is disconnected from the machine p P resp y Using the WPS PBC button or entering the PIN from the computer to The Personal Identification Number PIN method helps you connect your connect to the access point or wireless router varies depending on the access point or wireless router you are using Refer to the user s guide of the access point or wireless router you are using
43. M387x 407x series only 1 Introduction EJ Machine overview Rear view 1 Network port 6 Telephone line socket LINE 2 USB port 7 Extension telephone socket EXT 3 5V output port for IEEE 1284B 8 b Rear cover handle Q This illustration may differ from your machine depending on your model parallel connector y There are various types of machine A Power switch Rearcov r e Some features and optional goods may not be available depending on Power receptacle model or country see Features by models on page 7 a This is an optional feature see Variety feature on page 9 b To use the optional IEEE 1284B parallel connector plug it to the UBS port and the 5V output port LINE aj q i 1 Introduction 21 Control panel overview This control panel may differ from your machine depending on its model There are various types of control panels e Some features and optional goods may not be available depending on model or country see Features by models on page 7 Some buttons may not work depending on the mode copy fax or scan N oO A Sa N lt gt A J a E 21 20 19 18 17 16 15 14 13 1 ID Copy Allows you to copy both sides of an ID card like a driver s license on a single side of paper s
44. Manager Toner Toner ID To open the program For Windows _cnsesuotes_ Select Start gt Programs or All Programs gt Samsung Printers gt Samsung ai Easy Printer Manager gt Samsung Easy Printer Manager For Windows 8 from Charms select Search gt Apps gt Samsung Printers gt Printer list The Printer List displays printers installed on your Samsung Easy Printer Manager gt Samsung Easy Printer Manager 1 computer and network printers added by network discovery Windows only 5 Useful Management Tools 290 For Mac Using Samsung Easy Printer Manager Printer information This area gives you general information about your machine You can checkinformation such as the machine s model name IP address or Port name and machine status 2 You can view the online User s Guide Troubleshooting button This button opens the Troubleshooting Guide when an error occurs You can directly open the necessary section in the user s guide Application information Includes links for changing to the advanced settings switching UI refresh preference setting summary help and about 2 The button is used to change the user interface to the advanced settings user interface see Advanced settings user interface overview on page 291 Quick links Displays Quick links to machine specific functions This section also includes links to applications in the advanced
45. NGIA 1800 3000 8282 www samsung com in LATVIA 8000 7267 www samsung com lv 1800 266 8282 LITHUANIA 8 800 77777 Www samsung com It INDONESIA 0800 112 8888 www samsung com id LUXEMBURG 261 03 710 www samsung com 021 5699 7777 IRAN 021 8255 www samsung com iii ee lala ITALIA 800 SAMSUNG 726 7864 www samsung com MEXICO 01 800 SAMSUNG 726 7864 www samsung com JAMAICA 1 800 234 7267 www samsung com MOLDOVA 0 800 614 40 www samsung com JAPAN 0120 327 527 www samsung com MONGOLIA 7 800 555 55 55 www samsung com 800 22273 www samsung com MONTENEGRO 020 405 888 www samsung com ere 065777444 Ener MOROCCO 080 100 2255 www samsung com KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 www samsung com NAMIBIA 8197267864 www samsung com KENYA 0800 545 545 www samsung com NIGERIA 0800 726 7864 www samsung com NETHERLANDS Ca 0900 7267864 www samsung com NEW ZEALAND 0800 SAMSUNG 0800 726 786 www samsung com Contact SAMSUNG worldwide 332 Contact SAMSUNG worldwide Country Region Customer Care Center 00 1800 5077267 WebSite Country Region www samsung com latin Spanish Customer Care Center 1 800 10 SAMSUNG 726 7864 for PLDT 1 800 3 SAMSUNG 7 26 7864 for Digitel 1 800 8 SAMSUNG 7 26 7864 for Globe 02 5805777 WebSite www samsung com ph 0 801 1SAMSUNG 1 72 678 lub 48 22 607 93 33 catkowity koszt potaczenia jak za 1 impuls wedtug taryfy operatora koszt po czenia wed ug taryfy operatora www
46. Prints the demo page to check whether your machine is printing properly or not Ring Volume Adjusts the ring volume You can select different levels Fax Send Confirmation Prints fax confirmation result 3 Useful Setting Menus gg System setup Item Fax Sent Description Prints information on the faxes you have recently sent Fax Received Prints information on the faxes you have recently received Email Sent Prints information on the emails you have recently sent e Fax Scheduled Jobs e Fax Schedule Jobs Prints the document list currently stored for delayed faxes along with the starting time and type of each operation Network Configuration Prints information on your machine s network connection and configuration PCL Font List Prints the PCL font list PS Font List Prints the PS PS3 font list EPSON Font Prints the EPSON font list KSC5843 Font Prints the KSC5843 font list KSC5895 Font Prints the KSC5895 font list KSSM Font Prints the KSSM font list Usage Counter Prints a usage page The usage page contains the total number of pages printed Fax Options Prints the information of a fax report Item Account Description This is only available when Job Accounting is enabled from the SyncThru Web Admin Service You can print a report of printout counts for each user page 30 K Some menus may not appear i
47. Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan compile and save documents in multiple formats including epub format We recommend using scan features with the Samsung Easy Document Creator program provided in the supplied sofware CD 2 Availabe for Windows OS users only Windows XP or higher and Internet Explorer 6 0 or higher is the minimum requirement for Samsung Easy Document Creator e Samsung Easy Document Creator is installed automatically when you install the machine software see Using Samsung Easy Document Creator on page 289 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 2 From the Start menu select Programs or All Programs For Windows 8 from Charms select Search gt Apps 3 Click Samsung Printers and start Samsung Easy Document Creator Click Scan P from the home screen 4 Special Features 264 Scan features 4 Select the type of scanning or a favorites then click Start Start Applications and click Image Capture WwW Make adjustments to the image Scan Settings and More Options If No Image Capture device connected message appears disconnect the 6 Click Scan to scan a final image or Prescan to get another preview USB cable and reconnect it If the problem continues refer to the Image image Capture s help T L 7 Sel
48. Sending a fax 2 When you place the originals you can use either the document feeder or the scanner glass If the originals are placed on both the document feeder and the scanner glass the machine will read the originals on the document feeder first which has higher priority in scanning 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 2 Select ae fax on the control panel 3 Adjust the resolution and the darkness to suit your fax needs see Adjusting the document settings on page 65 4 Enter the destination fax number see Keypad letters and numbers on page 236 2 Menu Overview and Basic Setup 63 Basic faxing 5 Press Start on the control panel The machine starts to scan and send the fax to the destinations K e If you want to send a fax directly from your computer use Samsung Network PC Fax see Sending a fax in the computer on page 270 When you want to cancel a fax job press stop or Stop Clear button before the machine starts transmission If you used the scanner glass the machine shows the message asking to place another page Sending a fax manually Perform the following to send a fax using On Hook Dial on the control panel 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49
49. Sets the paper margins for emulation print page e Top Margin Sets the top margin e Left Margin Sets the left margin MP Tray Sets the paper margins in multi purpose tray Simplex Margin Sets the margin for one sided printing e Duplex Margin Sets the margins for double sided printing e Top Margin Sets the top margin e Left Margin Sets the left margin Manual Feeder Sets the paper margins in manual feeder tray Item Description Activates the tray confirmation message If you open and Tray Confirmation close a tray a window asking you whether to set the paper size and type for the tray just opened appears Sets the paper margins for the paper trays Simplex Margin Sets the margin for one sided printing lt Tray X gt e Duplex Margin Sets the margins for double sided printing e Top Margin Sets the top margin e Left Margin Sets the left margin Sound Volume K Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press Menu gt System Setup gt Sound Volume on the control panel Or press Setup gt Machine Setup gt Next gt Initial Setup gt Sound Volume on the touch screen 3 Useful Setting Menus 224 System setup Item Key Sound Description Turns the key sound on or off A tone sounds each time a key is pressed if t
50. The cover is not closed Close the cover Paper is jammed Clear the paper jam see Clearing jams on page 100 No paper is loaded Load paper see Loading paper in the tray on page 39 The toner cartridge is not installed Install the toner cartridge see Replacing the toner cartridge on page 81 Make sure the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 81 If a system error occurs contact your service representative The connection cable between the computer and Disconnect the machine cable and reconnect it see Rear view on page 21 the machine is not connected properly The connection cable between the computer and If possible attach the cable to another computer that is working properly and print a job the machine is defective You can also try using a different machine cable The port setting is incorrect Check the Windows printer settings to make sure that the print job is sent to the correct port If the computer has more than one port make sure that the machine is attached to the correct one 6 Troubleshooting 308 Printing problems Condition The machine does not print Possible cause The machine may be configured incorrectly Suggested solutions Check the Printing Preferences to ensure that all of the print settings are correct The printer driver may be incorrectly installed Uninstall and reinstall the m
51. US Folio 216 x 330 mm 8 5 x 13 inches AA 210 x 297 mm 8 26 x 11 69 inches 250 sheets of 80 g m 50sheets of 80 g m 20 1 sheet of 80 g m 20 Ibs Oficio 216 x 343 mm 8 5 x 13 5 inches 20 Ibs bond eons pend JIS B5 182 x 257 mm 7 16 x 10 11 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 82 x 8 26 inches A6 105 x 148 mm 4 13 x 5 82 inches 150 sheets of 75 g m 20 Ibs bond Envelope Envelope Monarch 98x 191 mm 3 87 x 7 5 inches Not available in tray1 75 to 90 g m 20 to 24 Ibs 75 to 90 g m 20 to 24 Ibs Envelope No 10 105 x 241 mm 4 12x 9 5 inches optional tray bond bond Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 37 x 9 01 inches Envelope C6 114 x 162 mm 4 48 x 6 38 inches Thick paper Refer to the Plain Refer to the Plain paper section 86 to 105 g m 23 to 28 Ibs 86 to 105 g m 23 to 28 Ibs 86 to 105 g m 23 to 28 Ibs paper section bond bond bond Thicker paper Refer to the Plain paper section Refer to the Plain paper section Not available in tray1 optional tray 164 to 220 g m 44 to 58 lbs bond 164 to 220 g m 44 to 58 Ibs bond Thin paper Refer to the Plain paper section Refer to the Plain paper section 60 to 70 g m 16 to 19 Ibs bond 60 to 70 g m 16 to 19 Ibs bond 60 to 70 g m 16 to 19 Ibs bond 5 Appendix 129 Specifications P
52. You might need to reduce the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine The optional tray is not selected in the driver The printer driver has not been configured to recognize the optional tray Open the PostScript driver properties select the Device Options tab and set the tray option see Setting Device Options on page 85 When printing a document in Mac with Acrobat Reader 6 0 or higher colors print incorrectly The resolution setting in the printer driver may not be matched with the one in Acrobat Reader Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader 6 Troubleshooting gg i Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products contact the Samsung customer care center Country Region Customer Care Center WebSite 0800 726 000 BOTSWANA www samsung com 0800 124 421 www samsung com BRAZIL 4004 0000 BULGARIA 07001 33 11 normal tariff www samsung com CAMEROON 7095 0077 www samsung com 1 800 SAMSUNG 726 7864 www samsung com ca English CANADA www samsung com ca_fr French 800 SAMSUNG 726 7
53. a blank page when the Eco mode is disabled e Refers to the calculation coefficient about CO2 energy and paper from IEA the index of Ministry of Internal Affairs and Communication of Japan and www remanufacturing org uk Each model has a different index e The power consumption in printing mode refers to the average printing power consumption of this machine e The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used computing performance application software connection method media type thickness media size job complexity etc 2 Menu Overview and Basic Setup 56 Basic printing Secure printing Some menus may not appear on the display depending on options or models If so it is not applicable to your machine e You might not be able to print a complex document using the RAM Disk Install an optional memory to print a complex document When you use a printing device in an office school or other public place you can protect your personal documents or confidential information by using the secure printing feature Starting secure printing from the SyncThru Web Service 1 Access a web browser such as Internet Explorer from Windows Enter the machine IP address of your printer http xxx xxx XXxX XXX in the address field and press the Enter key or click Go 2 Click Login on the upper right of SyncThru Web Service website 3 Setti
54. a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 161 2 e Ifyou are a Mac Linux or UNIX operating systems user refer to the Installation for Mac on page 152 or Installation for Linux on page 154 or Installing the UNIX printer driver package on page 167 e Theinstallation window in this User s Guide may differ depending on the machine and interface in use e Only use a USB cable no longer than 3 meters 118 inches 1 Introduction 25 j Installing the driver locally Windows 1 Make sure that the machine is connected to your computer and asies pases Collection Program optional Then click Next 1 Wekome 2 Connecting Printers 4 Installation powered on rah 2 Insert the supplied software CD into your CD ROM drive The software End User License Aareement have reviewed and accept the term of the License Agreement 7 have reviewed and agree to transfer printer information to Samsung next gt cora l 4 Follow the instructions in the installation window If the installation window does not appear click Start gt All programs gt Accessories gt Run X Setup exe replacing X with the letter which represents your CD From the Windows 8 Start Screen ROM drive and click OK Fee ee K e Samsung Printer Experience app can only be used in the St
55. air and might be harmful to you Cleaning the outside Clean the machine cabinet with a soft lint free cloth Dampen the cloth slightly with water but be careful not to let any water drip onto or into the machine 3 Maintenance EI Cleaning the machine Cleaning the inside During the printing process paper toner and dust particles can accumulate inside the machine This buildup can cause print quality problems such as toner specks or smearing Cleaning the inside of the machine clears and reduces these problems A To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can occur and cause damage to the machine Use a dry lint free cloth to clean the machine Turn the machine off and unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 3 Maintenance 92
56. an overlay with a watermark e The resolution of the overlay document must be the same as that of the document you will print with the overlay 4 Special Features 248 Printing features Item Description a To save the document as an overlay access Printing Preferences b Click the Advanced tab and select Edit from the Text drop down list Edit Overlay window appears Overlay c Inthe Edit Overlay window click Create d Inthe Save As window type a name up to eight characters in the File name box Select the destination path if necessary The default is Creating a new page C Formover overlay e Click Save The name appears on the Overlay List f Click OK or Print until you exit the Print window The file is not printed Instead it is stored on your computer hard disk drive a Click the Advanced tab b Select the desired overlay from the Text drop down list c If the overlay file you want does not appear in the Text drop down list select Edit from the list and click Load Select the overlay file you want to use Overlay If you have stored the overlay file you want to use in an external source you can also load the file when you access the Open window After you select the file click Open The file appears in the Overlay List box and is available for printing Select the overlay from the Overlay Using a page overlay List box d If necessary check Confirm Page Overlay When Printing box If this box is checked a me
57. and click Properties 4 Special Features 255 Printing features 3 4 Click OK to apply the changes and close the Printer Properties window The Printer Properties window appears The following five tabs display at the top of the window General Allows you to change the printer location and name The name entered in this tab displays on the printer list in Printers configuration Connection Allows you to view or select another port If you change the machine port from USB to parallel or vice versa while in use you must re configure the machine port in this tab Driver Allows you to view or select another machine driver By clicking Options you can set the default device options Jobs Shows the list of print jobs Click Cancel job to cancel the selected job and select the Show completed jobs check box to see previous jobs on the job list Classes Shows the class that your machine is in Click Add to Class to add your machine to a specific class or click Remove from Class to remove the machine from the selected class K Some features may not be available depending on models or options It means that the features are not supported see Features by models on page 7 Proceeding the print job After installing the printer choose any of the image text or PS files to print 1 Execute printui lt file_name_to_print gt command For example if you are printing document1 printui document This wil
58. and the machine After setting up Wi Fi Direct you need to download the mobile printing application For example Samsung Mobile printer to print from your e USB cable is not connected between your computer and machine Connect smartphone the machine to your computer using the USB cable The machine does not support wireless networking see Features by models on 7 2 e When you have found the printer you want to connect to from your ogee ompage z 4 mobile device select the printer and the printer s LED will blink Press the WPS button on the printer and it will be connected to your mobile Connecting Failure SSID Not Found device your mobil device dosenorsippon WiFi Dred younced toont e The machine is unable to find the network name SSID you have selected or the Network Key of a printer instead of pushing the WPS button entered Check the network name SSID on your access point and try connecting again Your access point is not turned on Turn on your access point 2 Using a Network Connected Machine 195 Wireless network setup Connecting Failure Invalid Security Security is not configured correctly Check the configured security on your access point and machine Connecting Failure General Connection Error e Your computer is not receiving a signal from your machine Check the USB cable and your machine s power Connecting Failure Connected Wired Network e Your machine is connected wi
59. area some portions may not be printed 2 Menu Overview and Basic Setup 61 Basic scanning For special scanning features refer to the Advanced Guide see Scan 2 If you see Not Available message check the port connection or select features on page 258 Enable Scan from Device Panel in Samsung Easy Printer Manager gt aa Switch to advanced mode gt Scan to PC Settings Basic Scanning 3 Select the scan destination you want and press OK Default setting is My Documents This is the normal and usual procedure for scanning originals This is a basic scanning method for USB connected machine F You can create and save the frequently used settings as a profile list Also you can add and delete the profile and save each profile to a different path 2 e Accessing menus may differ from model to model 2 k T cwi It may be necessary to press OK to navigate to lower level menus for To change the Samsung Easy Printer Manager gt 75 Switch to some models advanced mode gt Scan to PC Settings e Ifyou want to scan using the network refer to the Advanced Guide see Scanning from network connected machine on page 259 4 Select the option you want and press OK Scanning begins 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 K Scanned image is saved in computer s C Users users name My Documents
60. automatically assigned by a DHCP Dynamic Host Configuration Protocol server located on the network IPv4 configuration using SetIP Windows Before using the SetIP program disable the computer firewall from Control Panel gt Security Center gt Windows Firewall K The following instructions may differ for your model 2 Using a Network Connected Machine 158 Wired network setup uu A W N e2 Download the software from the Samsung website then unpack and install it http www samsung com gt find your product gt Support or Downloads Follow the instructions in the installation window Connect your machine to the network with a network cable Turn on the machine From the Windows Start menu select All Programs gt Samsung Printers gt SetIP gt SetIP Click the g iconin the SetIP window to open the TCP IP configuration window Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network manager before proceeding Find the machine s MAC address from the Network Configuration Report see Printing a network configuration report on page 158 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 Click Apply and then click OK The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using Se
61. check this option only users with user permission can start a print job e Group permission If you check this option only groups with group permission can start a print job L e Click the question mark mg from the upper right corner of the window and click on any option you want to know about e Administrators can enable job accounting and configure permissions in the control panel or SyncThru Web Service a This option is not available when you use XPS driver 4 Special Features 251 Printing features Printing Using Direct Printing Utility There are several ways you can print using the Direct Printing Utility Available for Windows OS users only 1 From the Start menu select Programs or All Programs e Direct Printing Utility may not be available depending on model or For Windows 8 from Charms select Search gt Apps optional goods see Software on page 7 2 Find Samsung Printers gt Direct Printing Utility Select your machine from the Select Printer drop down list and click e e e e ege 3 What is Direct Printing Utility Boie Direct Printing Utility is a program that sends the PDF files directly to your 4 Select the file you wish to print and click Open machine to print without having to open the file g j The file is added in the Select Files section To install this program 5 Customize the machine settings for your needs Download the software from the Samsung
62. displayed on the display screen in the order below seconds until the status LED blinks quickly Connecting The machine is connecting to the wireless network The machine starts connecting to the wireless network The LED blinks Connected When the machine is successfully connected to the slowly for up to two minutes until you press the PBC button on the wireless network the WPS LED light stays on access point or wireless router c SSID Type After completing the wireless network connection process the AP s SSID information is displayed on the LCD display 2 Press the WPS PBC button on the access point or wireless router a The light blinks fast on the WPS LED The machine is connecting to Insert the supplied software CD into your CD ROM drive and follow the the access point or wireless router instructions in the window to set up the wireless network PAS p b When the machine is successfully connected to the wireless network the WPS LED light stays on 3 Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network 2 Using a Network Connected Machine Wireless network setup Connecting in PIN mode 1 The network configuration report including PIN must be printed see Printing a network configuration report on page 158 In ready mode press and hold the Stop or Stop Clear button on the control panel for about 5 seconds You can find your machine
63. driver over the network on page 161 Installation for Mac 152 Reinstallation for Mac 153 Installation for Linux 154 Reinstallation for Linux 155 r Ifyou are a Windows OS user refer to the Basic Guide for installing the machine s driver see Installing the driver locally on page 25 e Only use a USB cable no longer then 3 meter 118 inches Installation for Mac O N QAU A Make sure that the machine is connected to your computer and powered on Insert the supplied software CD into your CD ROM drive Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder Double click the MAC_Installer folder gt Installer OS X icon Click Continue Read the license agreement and click Continue Click Agree to agree to the license agreement Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install Enter the password and click OK 1 0 Select Direct Connection using USB cable on the Printer Connection Type and click Continue 11 Click Add Printer button to select your printer and add it to your printer list If your machine supports fax click Add Fax button to select your fax and add it to your fax list 1 2 After the installation is finished click Close 1 Software Installation 152 Reinstallation for Mac If the printer dri
64. equipment In the event that terminal equipment causes harm to the telephone network the telephone company should notify the customer that service may be stopped However where prior notice is impractical the company may temporarily cease service providing that they a promptly notify the customer b give the customer an opportunity to correct the equipment problem c inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68 You should also know that e Your machine is not designed to be connected to a digital PBX system e Ifyou intend to use a computer modem or fax modem on the same phone line as your machine you may experience transmission and reception problems with all the equipment It is recommended that no other equipment except for a regular telephone share the line with your machine 5 Appendix 141 Regulatory information If your area experiences a high incidence of lightning or power surges we recommend that you install surge protectors for both the power and the telephone lines Surge protectors can be purchased from your dealer or telephone and electronic specialty stores When programming emergency numbers and or making test calls to emergency numbers use a non emergency number to advise the emergency service dispatcher of your intentions The dispatcher will give you further instruction
65. glass or load the documents face up into the document feeder Press lt fax gt Fax Feature gt Duplex on the control panel Or select Fax gt Select the menu you want gt Select Duplex from the sub menus gt on the touch screen 1 Sided For originals that are printed on one isde only 2 Sided For originals that are printed on both sides 2 gt 1 Sided Rotated For originals that are printed on both sides but the back is rotated 180 To use 2 Sided and 2 Sided Rotated load the originals on the DADF If the machine cannot detect the original on the DADF it automatically changes the option to 1 Sided Press OK 5 A W N This feature may not be available depending on model or optional goods see Features by models on page 7 e To use this feature set the option on the control panel Press amp fax gt Menu gt Fax Feature gt Receive Forward gt Forward to PC gt Forward the control panel Or select Setup gt Machine Setup gt Next gt Fax Setup gt Receive Forward gt Forward to PC gt Forward on the touch screen Open the Samsung Easy Printer Manager Select the appropriate machine from the Printer List Select Fax to PC Settings menu Use Enable Fax Receiving from Device to change the fax settings Image Type Convert the received faxes to PDF or TIFF Save Location Select location to save the converted faxes Prefix Select prefix Print received fax Set to print inform
66. gt On Off gt On on Network Password If your printer is a Group Owner a Network the control panel Password is required for other mobile devices to connect to your OR printer You can configure a network password yourself or can remember the given Network Password that is randomly generated by Select Setup gt Machine Setup gt Next gt Network Setup gt Wireless gt Wi Fi default Direct on the touch screen From the network connected computer If your printer is using anetwork cable or a wireless access point you can enable and configure Wi Fi Direct from SyncThru Web Service Access SyncThru Web Service select Settings gt Network Settings gt Wireless gt Wi Fi Direct Enable or disable Wi Fi Direct and set other options 2 e For Linux OS users Print an IP network configuration report to check the output see Printing a network configuration report on page 158 2 Using a Network Connected Machine 194 Wireless network setup Access SyncThru Web Service select Settings gt Network Settings gt Wireless gt Wi Fi Direct Enable or disable Wi Fi Direct Troubleshooting for wireless network Problems during setup or driver installation Setting up the mobile device Printers Not Found After setting up Wi Fi Direct from the printer refer to the user manual of the mobile device you are using to set its Wi Fi Direct Your machine may not be turned on Turn on your computer
67. i Ifscanning does not operate in Image Capture update Mac OS to the latest version e For more information refer to the Image Capture s help e You can also scan using TWAIN compliant software such as Adobe Photoshop e You can scan using Samsung Scan Assistant software Open the Applications folder gt Samsung folder gt Samsung Scan Assistant Scanning 1 Make sure that the machine is connected to your computer and powered on 2 Double click the Unified Driver Configurator on your desktop 3 Click the Ss button to switch to Scanners Configuration 4 Special Features 266 Scan features 4 Select the scanner on the list 8 The document is scanned and the image preview appears in the Preview Pane Unified Driver Configurator Scanners configuration Scanner Properties Ss Click Properties 5 E 9 Drag the pointer to set the image area to be scanned in the Preview 6 Place a single document face down on the document glass or load the Pang documents face up into the document feeder see Loading originals on page 49 10 Select the option you want 7 From the Scanner Properties window click Preview 11 A a Meas e For later use you can save as your scan settings and add it to the Job Type drop down list 4 Special Features Scan features Editing an image with Image Manager The Image Manager application provides you with menu command
68. into the ventilation opening A Caution This could result in elevated component temperatures which can cause damage or fire D gt Before moving the machine turn the power off and disconnect all O Use of controls or adjustments or performance of procedures other A cords The information below are only suggestions based on the than those specified herein may result in hazardous radiation units weight exposure If you have a medical condition that prevents you from lifting do This machine s power reception device is the power cord not lift the machine Ask for help and always use the appropriate To switch off the power supply remove the power cord from the amount of people to lift the device safety electrical outlet Then lift the machine e Ifthe machine weighs under 20 kg 44 09 Ibs lift with 1 person If the machine weighs 20 kg 44 09 Ibs 40kg 88 18 Ibs lift Installation Moving with 2 people Ifthe machine weighs more than 40 kg 88 18 Ibs lift with 4 or more people A Warning The machine could fall causing injury or machine damage Choose a flat surface with enough space for ventilation to place the machine Also consider the space required to open the cover and trays Do not place the machine in an area with dust humidity or water leaks The place should be well ventilated and be far from direct light This could result in electric shock or fire heat and humidity D s5 When using
69. made With Wi Fi Direct you can connect your printer to a Wi Fi Direct network while concurrently connecting to an access point You can also use a wired network Samsung Easy Printer Manager is Available for Windowsand Mac OS users anda Wi Fi Direct network simultaneously so multiple users can access and print only documents both from Wi Fi Direct and from a wired network From the Start menu select Programs or All Programs gt Samsung Printers gt Samsung Easy Printer Manager gt Device Settings gt Network Wi Fi Direct On Off Select On to enable Device Name Enter the printer s name for searching for your printer on a wireless network By default the device name is the model name 2 Using a Network Connected Machine 193 Wireless network setup IP Address Enter the IP address of the printer This IP address is used From the machine Machines with a display screen only for the local network and not for the infrastructure wired or wireless network We recommend using the default local IP address the default local IP address of the printer for Wi Fi Direct is 192 168 3 1 Accessing menus may differ from model to model see Accessing the menu on page 30 Group Owner Activate this option to assign the printer the Wi Fi Direct group s owner The Group Owner acts similar to a wireless access point o We recommend activating this option Select Menu gt Network gt Wi Fi gt Wi Fi Direct
70. memory module Your machine has a dual in line memory module DIMM Use this memory module slot to install additional memory We recommend the use of only genuine Samsung DIMM s You may void your warranty if it is determined that your machine problem is being caused by third party DIMM s The order information is provided for optional accessories see Available accessories on page 75 After installing the optional memory you can use the advanced printing features such as proofing a job and specifying of printing a secure print job in the printer properties window You can control the active job queue and file policy in Job Management menu see Using optional device features on page 279 3 Maintenance j Installing accessories 3 Maintenance Monitoring the supplies life If you experience frequent paper jams or printing problems check the number of pages the machine has printed or scanned Replace the corresponding parts if necessary Accessing menus may differ from model to model see Accessing the menu on page 30 Some menus may not appear in the display depending on options or models If so it is not applicable to your machine It may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu gt System Setup gt Maintenance gt Supplies Life on the control panel 2 Select the option you want and press OK 3 Press Stop Clear button to return to ready mode 3 Mai
71. mm of curl in any direction 2 Menu Overview and Basic Setup 45 Media and tray Condition Do not use labels with wrinkles bubbles or other Preprinted paper indications of separation Make sure that there is no exposed adhesive material between labels When loading preprinted paper the printed side should be facing up with an Exposed areas can cause labels to peel off during printing which can cause uncurled edge at the front If you experience problems with paper feeding turn paper jams Exposed adhesive can also cause damage to machine the paper around Note that print quality is not guaranteed components e Donotruna sheet of labels through the machine more than once The adhesive backing is designed for only a single pass through the machine e Donotuse labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged Card stock Custom sized paper e Must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the machine s fusing temperature for 0 1 second about 170 C 338 F e Preprinted paper ink must be non flammable and should not adversely affect machine rollers e Before you load preprinted paper verify that the ink on the paper is dry During the fusing process wet ink can come off preprinted paper reducing print quality e Inthe software application set th
72. of your wireless network and the network key if it is encrypted This information was set when the access point or wireless router was installed If you do not know about your wireless environment please ask the person who set up your network To configure wireless parameters you can use SyncThru Web Service Using SyncThru Web Service Before starting wireless parameter configuration check the cable connection status e2 Check whether or not the network cable is connected to the machine If not connect the machine with a standard network cable Start a web browser such as Internet Explorer Safari or Firefox and enter your machine s new IP address in the browser window For example http 192 168 1 133 Click Login on the upper right of the SyncThru Web Service website Type in the ID and Password then click Login We recommend you to change the default password for security reasons ID admin Password sec00000 When the SyncThru Web Service window opens click Network Settings Click Wireless gt Wizard Wizard will help you setup the wireless network configuration However if you want to set the wireless network directly select Custom 2 Using a Network Connected Machine 191 Wireless network setup 7 Select the one Network Name SSID in the list A Disconnect the network cable standard or network Your machine should then start communicating wirelessly with the net
73. on page 53 6 Troubleshooting 311 Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly there might be a reduction in print quality See the table below to clear the problem Light or faded print Aa Aa Aa Aa Aa Condition Cc Cc Cc Cc Cc Suggested solutions e Ifavertical white streak or faded area appears on the page the toner supply is low Install a new toner cartridge see Replacing the toner cartridge on page 81 e The paper may not meet paper specifications for example the paper may be too moist or rough If the entire page is light the print resolution setting is too low or the toner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 91 The surface of the LSU part inside the machine may be dirty Clean the inside of your machine see Cleaning the machine on page 91 If these steps do not correct the problem contact a service representative The top half of the paper is printed lighter than the rest of the paper AaBbCc AaBbCc AaBbCc AaBbCc The toner might not adhere properly to this type of paper e Change the printer option and try again Go to Printing Preferences click the Paper tab an
74. on top of the machine water small metal or WS heavy objects candles lit cigarettes etc Warnin Hazards or unsafe practices that may result in severe E A g personal injury or death This could result in electric shock or fire o O e Ifthe machine gets overheated it releases smoke makes Gainion Hazards or unsafe practices that may result in minor 464 strange noises or generates an odd odor immediately turn off personal injury or property damage a the power switch and unplug the machine Do not attempt e The user should be able to access the power outlet in case of S emergencies that might require the user to pull the plug out This could result in electric shock or fire 8 Do not bend or place heavy objects on the power cord E p Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire y Do not remove the plug by pulling on the cord do not handle the pom plug with wet hands 2 This could result in electric shock or fire 1 Introduction 14 Safety information A Caution During an electrical storm or for a period of non operation remove the power plug from the electrical outlet This could result in electric shock or fire Be careful the paper output area is hot Burns could occur If the machine has been dropped or if the cabinet appears damaged unplug the machine from all interface connections and request assistance from qualifie
75. options all of the options you have set for the current copy job will documents face up into the document feeder see Loading originals on be canceled and returned to their default status Or they will page 49 automatically return to their default status after the machine completes the copy in progress 3 If you want to customize the copy settings including Reduce Enlarge e Accessing menus may differ from model to model see Accessing the Darkness Original Type and more by using the control panel buttons menu on page 30 see Changing the settings for each copy on page 58 It may be necessary to press OK to navigate to lower level menus for some models 4 Enter the number of copies using the arrow or number keypad if necessary 5 Press Start Darkness If you have an original containing faint marking and dark images you can adjust the brightness to make a copy that is easier to read 2 Menu Overview and Basic Setup 58 Basic copying 3 aie Qs gt C Menu gt Copy Feature gt Darkness on the control panel Or press Darkness on the control panel Select the option you want and press OK For example the Light 5 being the lightest and the Dark 5 being the darkest Press Stop Clear button to return to ready mode Original Type The original setting is used to improve the copy quality by selecting the document for the current copy job 1 Select SH copy gt Menu gt Copy Featur
76. paper remaining in the machine after a paper jam has been cleared Toner cartridge produces fewer Your originals may contain pictures solids or heavy lines For example your originals may be forms newsletters books or other copies than expected before documents that use more toner running out of toner e The scanner lid may be left open while copies are being made Turn the machine off and back on 6 Troubleshooting 320 Scanning problems Condition Suggested solutions The scanner does not work e Make sure that you place the original to be scanned face down on the scanner glass or face up in the document feeder see Loading originals on page 49 There may not be enough available memory to hold the document you want to scan Try the Prescan function to see if that works Try lowering the scan resolution rate e Check that the machine printer cable is connected properly e Make sure that the machine printer cable is not defective Switch the printer cable with a known good cable If necessary replace the printer cable e Check that the scanner is configured correctly Check scan setting in the application you want to use to make certain that the scanner job is being sent to the correct port for example USBO01 The unit scans very slowly e Check if the machine is printing received data If so scan the document after the received data has been printed e Graphics are scanned more slowly than text e Commu
77. paper while printing when there is still paper in the multi purpose or manual feeder tray This also applies to other types of print media Always load the specified print media only to avoid paper jams and print quality problems see Print media specifications on page 129 Flatten any curl on postcards envelopes and labels before loading them into the multi purpose or manual feeder tray Press the push release of multi purpose or manual feeder tray and it 2 down to open M337x series 2 Menu Overview and Basic Setup a Media and tray Squeeze the multi purpose or manual feeder tray paper width guides and adjust them to the width of the paper Do not force them too much Printing on special media or the paper will bent resulting in a paper jam or skew The table below shows the special media usable in tray The paper setting in the machine and driver should match to print without a paper mismatch error To change the paper setting set in the machine from the Samsung Easy Printer Manager select A Switch to advanced mode gt Device Settings Or if your machine supports a display screen you can set it using the Menu button on the control panel Then set the paper type from the Printing preferences window gt Paper tab gt Paper Type see Opening printing preferences on page 53 rO When printing the special media you must follow the loading guideline For example if you w
78. printer equipped with a Duplex Unit can print on both sides of paper during one print cycle Duty Cycle The Domain Name Server DNS is a system that stores information associated with domain names in a distributed database on networks such as the Internet Dot Matrix Printer A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter Duty cycle is the page quantity which does not affect printer performance for a month Generally the printer has the lifespan limitation such as pages per year The lifespan means the average capacity of print outs usually within the warranty period For example if the duty cycle is 48 000 pages per month assuming 20 working days a printer limits 2 400 pages a day Glossary Glossary ECM EtherTalk Error Correction Mode ECM is an optional transmission mode built into Class 1 fax machines or fax modems It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise Emulation A suite of protocols developed by Apple Computer for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Emulation is a technique of one machine obtaining the same results as another An emulator dupl
79. printers Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer Scanning from Samsung Printer Experience The most frequently used printing menus are displayed for quick scanning 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Click the Samsung Printer Experience tile on the Start screen 3 Click Scan s 4 Set up the scanning parameters such as image type document size and resolution 5 Click Prescan Ki check the image 6 Adjust the prescanned image with scanning operation functions such as rotate and mirror 5 Useful Management Tools 299 Using Samsung Printer Experience 7 Click Scan Bean save the image a z When you place the originals in the ADF or DADF Prescan E is not available e You can skip step 5 if the Prescan option is selected 5 Useful Management Tools 300 Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices You need to install Unified Linux Driver to use Unified Driver Configurator see Installation for Linux on page 154 Opening Unified Driver Configurator After the driver is installed on your Linux system the Unified Driver Configurator 1 Double click the Unified Driver Configurator on the desktop icon will automatically be created
80. searching the window shows the wireless network devices Select the name SSID of the access point you want to use and click Next If the wireless network is already set up the Wireless Network Information window appears Select I want to install software with the current settings Recommended Then click Next When you set the wireless configuration manually click Advanced Setting Enter the wireless Network Name Enter the SSID of the access point SSID is case sensitive Operation Mode Select Infrastructure Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network WPA Personal or WPA2 Personal Select this option to authenticate the print server based on the WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key pass phrase that is manually configured on the access point and each of its clients Encryption Select the encryption None WEP64 WEP 128 TKIP AES TKIP AES Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security enabled En
81. selected device Disable If Disable is On incoming faxes will not be received on this device Enable Fax Receiving from Device Enables faxing on the device and allows more options to be set Alert Settings Windows only This menu includes settings related to error alerting Printer Alert Provides settings related to when alerts will be received Email Alert Provides options relating to receiving alerts via email Alert History Provides a history of device and toner related alerts Job Accounting Provides querying of quota information of the specified job accounting user This quota information can be created and applied to devices by job accounting software such as SyncThru or CounThru admin software 5 Useful Management Tools 292 Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status Icon Mean i Normal r TheSamsung Printer Status window and its contents shown in this user s Description The machine is in ready mode and experiencing no errors or warnings y guide may differ depending on the machine or operating system in use Warning e Check the operating system s that are compatible with your machine see Specifications on page 127 The machine is in a state where an error might occur in the future For example it might be in toner low status which may lead to toner empty status e Availabl
82. settings 4 A if you connect your machine to a network the SyncThru Web Service icon is enabled Contents area Displays information about the selected machine 5 remaining toner level and paper The information will vary based on the machine selected Some machines do not have this feature Order supplies Click on the Order button from the supply ordering window You can order replacement toner cartridge s from online K Select the Help menu or click the button from the window and click on any option you want to know about Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines 5 Useful Management Tools 291 Using Samsung Easy Printer Manager Some menus may not appear in the display depending on options or models If so it is not applicable to your machine Device Settings You can configure various machine settings such as machine setup paper layout emulation network and print information Scan to PC Settings This menu includes settings to create or delete scan to PC profiles Scan Activation Determines whether or not scanning is enabled on the device Basic tab Contains general scan and device settings Image tab Contains settings related to image altering Fax to PC Settings This menu includes settings related to the basic fax functionality of the
83. setup Network setup Job management Direct USB 4 Special Features Altitude adjustment Storing email address Entering various characters Setting up the Address Book Registering authorized users Printing features Scan features Fax features Using shared folder features Using optional device features 206 207 211 216 220 228 230 231 233 234 236 238 242 243 258 269 278 279 ADVANCED 5 Useful Management Tools Operating system problems 325 Accessing management tools 282 Easy Capture Manager 283 Samsung AnyWeb Print 284 Easy Eco Driver 285 Using SyncThru Web Service 286 Using Samsung Easy Document Creator 289 Using Samsung Easy Printer Manager 290 Using Samsung Printer Status 293 Using Samsung Printer Experience 295 Using the Linux Unified Driver Configurator 301 6 Troubleshooting Paper feeding problems 306 Power and cable connecting problems 307 Printing problems 308 Printing quality problems 312 Copying problems 320 Scanning problems 321 Faxing problems 323 1 Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable A locally connected machine is a machine directly attached to your computer using the cable If your machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing
84. sheet of paper so that the machine can scan on both sides of the paper Default The value or setting that is in effect when taking a printer out of its box state reset or initialized Glossary 336 Glossary DHCP DPI A Dynamic Host Configuration Protocol DHCP is a client server networking protocol A DHCP server provides configuration parameters specific to the DHCP client host requesting generally information required by the client host to participate on an IP network DHCP also provides a mechanism for allocation of IP addresses to client hosts DIMM Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Dual Inline Memory Module DIMM a small circuit board that holds memory DIMM stores all the data within the machine like printing data received fax data DLNA The Digital Living Network Alliance DLNA is a standard that allows devices on a home network to share information with each other across the network DNS Distinctive Ring Pattern Detection Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers Duplex A mechanism that will automatically turn over a sheet of paper so that the machine can print or scan on both sides of the paper A
85. so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press scan gt Menu gt Scan Setup on the control panel Or Scan to gt Menu gt Scan Setup on the control panel e Or press Setup gt Machine Setup gt Next gt Default Setting gt Scan Default on the touch screen e Or press Scan gt select the menu item you want on the touch screen Item Description Destination Enter the destination s information 3 Useful Setting Menus Scan Item Change Default Description Item The scan options can be set to those most frequently used Original Size Sets the image size Original Type Sets the original document s type Resolution Sets the image resolution Color Mode You can select the color options of scan outputs Duplex e Color Uses color to display an image 24 bits per pixel 8 bits for each RGB is used for 1 pixel e Gray Uses the black gradation to display an image 8 bits per pixel z Description Selects if the machine scans one side of the paper 1 Sided both sides of the paper 2 Sided or both sides of the paper 2 Sided Rotated e 1 Sided For originals that are printed on one side only e 2 Sided For originals that are printed on both sides e 2 Sided Rotated For originals that are printed on both sides but the back is rotated 180 degrees 2 If an original is placed on the scanner glas
86. software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboot Windows and try printing again Fail To Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing If the message appears in ready mode or after printing has completed check the connection and or whether an error has occurred Samsung Printer Experience is not shown when you click more settings Samsung Printer Experience is not installed Download the app from the Windows Store and install it Machine information is not displayed when you click the device in the Devices and Printers The error related toast message pops up Check the Printer properties Click the Ports tab Control Panel gt Devices and Printers gt Right click on your printer icon and select Printer properties If the port is set to File or LPT uncheck them and select TCP IP USB or WSD 2 Refer to the Microsoft Windows User s Guide that came with your computer for further information on Windows error messages 6 Troubleshooting gg Operating system problems Condition The machine does not print PDF files correctly Some parts of graphics text or illustrations are missing Su
87. tab gives you general information about your machine You can check things such as remaining amount of toner You can also print reports such as an error report Active Alerts Shows the alerts that have occurred in the machine and their severity Supplies Shows how many pages are printed and amount of toner left in the cartridge 5 Useful Management Tools 286 Using SyncThru Web Service Usage Counters Shows the usage count by print types simplex and duplex e Current Settings Shows the machine s and network s information Security Information Shows the machine s security information e Print information Prints reports such as system related reports e mail address and font reports Settings tab This tab allows you to set configurations provided by your machine and network You need to log in as an administrator to view this tab e Machine Settings tab Sets options provided by your machine e Network Settings tab Shows options for the network environment Sets options such as TCP IP and network protocols Security tab This tab allows you to set system and network security information You need to log in as an administrator to view this tab System Security Sets the system administrator s information and also enables or disables machine features e Network Security Sets settings for HTTPs IPSec IPv4 IPv6 filtering 802 1x and Authentication servers User Access Control Classifies
88. the settings and click Next 2 Before entering the IP address for the machine you must know the computer s network configuration information If the computer s network configuration is set to DHCP the wireless network setting should also be DHCP Likewise if the computer s network configuration is set to Static the wireless network setting should also be Static If your computer is set to DHCP and you want to use the Static wireless network setting you must contact the network administrator to get the static IP address Forthe DHCP method If the IP address assignment method is DHCP check if DHCP is shown in the Wireless Network Setting Confirm window If it shows Static click Change TCP IP to change the assignment method to Receive IP address automatically DHCP For the Static method If the IP address assignment method is Static check if Static is shown in the Wireless Network Setting Confirm window If it shows DHCP click Change TCP IP to enter the IP address and other network configuration values for the machine For example If the computer s network information is as shown follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 2 Using a Network Connected Machine 185 Wireless network setup 8 The Wireless Network Set
89. to re connect to the wireless network 2 Using a Network Connected Machine Wireless network setup Disconnecting from a network To disconnect the wireless network connection press the O WPS button on the control panel for more than two seconds When the Wi Fi network is in idle mode The machine is immediately disconnected from the wireless network and the WPS LED turns off When the Wi Fi network is being used While the machine waits until the current job is finished the light blinks fast on the WPS LED Then the wireless network connection is automatically disconnected and the WPS LED turns off Using the menu button 4 Some menus may not appear in the display depending on model or optional goods If so it is not applicable to your machine see Menu overview on page 30 Before starting you will need to know the network name SSID of your wireless network and the network key if it is encrypted This information was set when the access point or wireless router was installed If you do not know about your wireless environment please ask the person who set up your network 2 After completing the wireless network connection you need to install a machine driver to print from an application see Installing driver over the network on page 161 1 Press the Menu button on the control panel 2 Press Network gt Wireless gt WLAN Settings 3 Press the OK to select the setup method you want Wizard r
90. use the photo paper with this machine It could cause damage to the machine e Using inflammable print media can cause a fire e Use designated print media see Print media specifications on page 129 The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and in rare cases may cause a fire Tray overview To change the size you need to adjust the paper guides 1 Tray extend lever 2 Paper length guide 3 Paper width guide If you do not adjust the guide it may cause paper registration image skew or jamming of the paper 2 Menu Overview and Basic Setup Media and tray The duplex unit is preset to Letter LGL or A4 size depending on your country To change the paper size adjust the guide as shown below 2 Paper quantity indicator shows the amount of paper in the tray Si re If you do not adjust the guide it may cause paper registration image skew or jamming of the paper 2 Menu Overview and Basic Setup EI Media and tray 2 Squeeze and the paper width guide and paper length lever to locate Loading paper in the tray them in the correct paper size slot marked at the bottom of the tray to adjust to the size see Tray overview on page 37 e Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 Tray 1 optional tray
91. your machine begins to ring do not answer the call The machine requires several rings to learn the pattern The machine displays Waiting Ring while recording ring pattern when completed learning the display shows Completed DRPD Setup Press OK when DRPD appears and start over from step 2 DRPD must be set up again if you re assign your fax number or connect the machine to another telephone line e After DRPD has been set up call your fax number again to verify that the machine answers with a fax tone Then have a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT socket Receiving in secure receiving mode K This feature may not be available depending on model or optional goods see Features by models on page 7 You may need to prevent your received faxes from being accessed by unauthorized people Turn on secure receiving mode then all incoming faxes go into memory You can print the incoming faxes by entering the password Ly To use the secure receiving mode activate the menu from amp fax gt 1 Menu gt Fax Feature gt Secure Receive gt On on the control panel Or select Setup gt Machine Setup gt Next gt Fax Setup gt Secure Receive on the touch screen Printing received faxes q Select amp fax gt Menu gt Fax Feature gt Secure Receive gt Print on the control pa
92. 1 Open a document to print 2 Print the document A preview window appears 3 Select the options you want to apply to the document You can see the preview of the applied features 4 Click Print 5 Useful Management Tools 285 Using SyncThru Web Service 1 Click Login on the upper right of the SyncThru Web Service website 2 e Internet Explorer 6 0 or higher is the minimum requirement for SyncThru Web Service 2 Type in the ID and Password then click Login We recommend you to e SyncThru Web Service explanation in this user s guide may differ from change the default password for security reasons hi z your machine depending on its options or models ID admin e Network model only see Software on page 7 Password sec00000 Accessing SyncThru Web Service SyncThru Web Service overview 1 Access a web browser such as Internet Explorer from Windows Information Settings Security Maintenance Enter the machine IP address of your printer http XXXx XXX XXX xXXxXx in the address field and press the Enter key or click Go Ki Some tabs may not appear depending on your model 2 Your machine s embedded website opens Logging into SyncThru Web Service Information tab Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security tab This
93. 2 Select L fax on the control panel 3 Adjust the resolution and the darkness to suit your fax needs see Adjusting the document settings on page 65 4 Press On Hook Dial on the control panel or lift the handset 5 Enter a fax number using the number keypad on the control panel Press Start on the control panel when you hear a high pitched fax signal from the remote fax machine Sending a fax to multiple destinations You can use the multiple send feature which allows you to send a fax to multiple locations Originals are automatically stored in memory and sent to a remote station After transmission the originals are automatically erased from memory K You cannot send faxes with this feature if you have chosen super fine as an option 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 2 Select fax on the control panel 3 Adjust the resolution and the darkness to suit your fax needs see Adjusting the document settings on page 65 4 Select 33 Menu gt Fax Feature gt Multi Send on the control panel 2 Menu Overview and Basic Setup 64 i Basic faxing 5 Enter the number of the first receiving fax machine and press OK You can press speed dial numbers or select a group dial number using the Address book button Enter the second fax number and press OK The display asks y
94. 33 43 SUPREEM aS 22a OO UP ee Compute SURDETA e Check whether firewall software V3 or Norton is blocking the Gateway 169 254 133 1 communication If the computer and the machine are connected on the same network and it cannot be found when searching firewall software might be blocking the communication Refer to the user s guide for the software to turn it off and try searching for the machine again Other problems If problems occur while using the machine on a network check the following e Check whether the machine s IP address is allocated correctly You can check the IP address by printing the network configuration report e Check whether the access point or wireless router has a configured security password If it has a password refer to the access point or wireless router administrator 2 Using a Network Connected Machine Wireless network setup e Check the machine s IP address Reinstall the machine driver and change the settings to connect to the machine on the network Due to the characteristics of DHCP the allocated IP address could change if the machine is not used for a long time or if the access point has been reset Register the product s MAC address when you configure the DHCP server on the access point or wireless router Then you can always use the IP address that is set with the MAC address You can identify the MAC address of your machine by printing a network configuration report see Pri
95. 864 www samsung com cl HILE From mobile 02 24 82 82 00 CHINA 400 810 5858 www samsung com 01 8000112112 www samsung com co COLOMBIA Bogot 6001272 0 800 507 7267 www samsung com latin Spanish COSTA RICA www samsung com latin_en English CROATIA 062 SAMSUNG 062 726 786 www samsung com Country Region Customer Care Center WebSite ANGOLA 91 726 7864 www samsung com ARGENTINA 0800 333 3733 www samsung com ARMENIA 0 800 05 555 www samsung com AUSTRALIA 1300 362 603 www samsung com 10 SAMSUNG 7267864 AUSTRIA 0810 a SUNG 7267864 www samsung com 0 07 min AZERBAIJAN 088 55 55 555 www samsung com 8000 4726 www samsung com ae English BAHRAIN www samsung com ae_ar Arabic BELARUS 810 800 500 55 500 www samsung com 02 201 24 18 www samsung com be Dutch BELGIUM www samsung com be_fr French BOLIVIA 800 10 7260 www samsung com BOSNIA 051 133 1999 www samsung com Cote D Ivoire 8000 0077 www samsung com Contact SAMSUNG worldwide 330 i Contact SAMSUNG worldwide Country Region Customer Care Center 8009 4000 only from landline WebSite www samsung com CYPRUS 30 210 6897691 from mobile and land line CZECH 800 SAMSUNG 800 726786 www samsung com DENMARK 7070 19 70 www samsung com 1 800 751 2676 www samsung com latin Spanish DOMINICA www samsung com latin_en English 1 800 10 7267 www samsung com latin Spanish ECUADOR www samsung
96. 9 4 Troubleshooting 122 Understanding display messages Message Paper Empty in MP Paper is empty in MP tray Load paper Meaning There is no paperin the multi purpose tray Suggested solutions Load paper in the multi purpose tray see Multi purpose or manual feeder tray on page 40 Network related messages Tray 2 door is open Close it The tray2 is not securely latched Close the tray2 until it locks into place Message Door is open Meaning The front cover or rear Misc messages Suggested solutions Close the cover until it Close it cover is not securely locks into place latched Scanner door open The document feeder Close the cover until it Door of scanner is cover is not securely locks into place open latched Close the door Not Proper room temp Not Proper room temperature Change room temperature The machine is in a room with improper room temperature Move the machine to a room with proper room temperature see Specifications on page 127 Message Meaning Suggested solutions e IP Conflict The network IP address Check the IP address This IP address conflicts you havesetisbeingused and reset it if with that of other by someone else necessary see system Printing a network configuration report on page 158 e 802 1x Network Error Fail to authenticate Check the network 802 1x Network Error authentication Contact the Admin
97. Apps Play Store App Store on your mobile device and just search for Samsung MobilePrint You can also visit iTunes for Apple devices on your computer 2 Using a Network Connected Machine 199 AirPrint 2 A Only AirPrint certified machines can use the AirPrint feature Check the box your machine came in for the AirPrint certified mark e This feature may not be available depending on model or optional goods see Variety feature on page 9 ci AirPrint AirPrint allows you to wirelessly print directly from an iPhone iPad and iPod touch running the latest version of iOS Setting up AirPrint Bonjour mDNS and IPP protocols are required on your machine to use the AirPrint feature You can enable the AirPrint feature by one of the following methods 1 2 Check whether the machine is connected to the network Start a web browser such as Internet Explorer Safari or Firefox and enter your machine s new IP address in the browser window For example http 192 168 1 133 Click Login in the upper right of the SyncThru Web Service website Type in the ID and Password then click Login If it s your first time logging into SyncThru Web Service type in the below default ID and password We recommend you to change the default password for security reasons ID admin Password sec00000 When the SyncThru Web Service window opens click Settings gt Network Settings C
98. California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of chemicals known to the State of California to cause cancer or reproductive toxicity and requires businesses to warn of potential exposure to such chemicals WARNING This product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm This appliance can cause low level exposure to the chemicals which can be minimized by operating the appliance in a well ventilated area ax H j d ANE HHO SR RT ILE SA REER as hk Sich H alt A E Be EB AA eB th 5 Appendix Regulatory information Radio frequency emissions FCC information to the user This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However the
99. D ABNING NDGA UDSATTELSE FOR STR LING Al Al CLASSE 3B RADIZIONI LASER INVISBILI CON IL Al c PNES UNNG EKSPONERING FOR STRALEN LASS 3B OSYNLIG LASERSTRALNING NAR DENNA DEL R OPPNAD STRALEN AR FARLIG UOKAN 3B NAKYMATTOMALLE LASER SATEILYA Hud SS Woe o E ventilation This product s ozone emission rate is under 0 1 ppm Because ozone is heavier than air keep the product in a place with good 5 Appendix 135 J Regulatory information Mercury Safety Recycling ENERGY STAR Contains Mercury Dispose According to Local State or Federal Laws U S A only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR certified models the ENRGY STAR label will be on your machine Check if your machine is ENERGY STAR certified Recycle or dispose of the packaging material for this product in an RE environmentally responsible manner Power saver China only EIKAI REIR DTEP RAT EAN RFE MIP AEST ERT ARR SE RIIE H ETE EDEN EIZE EP ASS 4 TE RAE IEEE IOP Ah WEEER IIR BATES A EBLE I rh AE NAIR pS eR TRUER Wh Prox
100. Device Options cord when installing or removing ANY internal or external accessories S Disch icel _ PENJE ANE PIRENEI 1 Click the Windows Start menu The control board and internal accessories network interface card or memory module are sensitive to static electricity Before installing or removing any internal accessories discharge static electricity from your For Windows 8 from the Charms select Search gt Settings body by touching something metal such as the metal back plate on any 2 For Windows XP 2003 select Printers and Faxes device plugged into a grounded power source If you walk around before For Windows 2008 Vista select Control Panel gt Hardware and finishing the installation repeat this procedure to discharge any static Sound gt Printers electricity again e For Windows 7 select Control Panel gt Hardware and Sound gt Devices and Printers When installing accessories the battery inside the machine is a service component Do not change it by yourself There is a risk of an explosion if battery is replaced by an incorrect type Dispose used batteries according to e For Windows Server 2008 R2 select Control Panel gt Hardware gt the instructions Devices and Printers For Windows 8 search for Devices and Printers 3 Right click your machine 4 For Windows XP 2003 2008 Vista press Properties For Windows 7 Windows 8 and Windows Server 2008 R2 from context menus select the Printer pro
101. Machine Setup gt Next gt Address Book gt Phone Book gt View List gt Group gt BSE options gt Add on the touch screen Enter a group dial number and press OK If an entry is already stored in the number you choose the display shows the message to allow you to change it To start over with another speed dial number press Back Search by entering the first few letters of the speed dial s name to put in the group Select the name and number you want and press OK Select Yes when Add appears Repeat step 3 to include other speed dial numbers into the group When you have finished select No when Another No appears and press OK Press Stop Clear button or home fay icon to return to ready mode Editing group dial numbers Ul Select BS fax gt Address Book gt New amp Edit gt Group Dial on the control panel Or select Setup gt Machine Setup gt Next gt Address Book gt Phone Book gt View List gt Group on the touch screen Enter the group dial number you want to edit and press OK Enter a new speed dial number to add and press OK then Add appears Enter a speed dial number stored in the group and press OK Delete appears Press OK to add or delete the number Repeat step 3 to add or delete more numbers Select No at the Another No and press OK 4 Special Features 239 Setting up the Address Book 7 Press Stop Clear button or home fag icon to return to ready
102. Manual Address from Network Configuration Report see Printing a network configuration report on page 158 Link local Address Self configured local IPv6 address Address starts with FE80 Stateless Address Automatically configured IPv6 address by a network router Stateful Address IPv6 address configured by a DHCPV6 server Manual Address Manually configured IPv6 address by a user 3 Enter the IPv6 addresses e g http FE80 215 99FF FE66 7701 2 Using a Network Connected Machine Wireless network setup 2 e Make sure your machine supports wireless networking Wireless networking may not be available depending on the model see Features by models on page 7 If the IPv6 network seems to not be working set all the network settings to the factory defaults and try again using Clear Setting Understanding your network type Typically you can only have one connection between your computer and the machine at a time Infrastructure mode This is an environment generally used for homes and SOHOs Small Office Home Office This mode uses an access point to communicate with the wireless machine Ad hoc mode This mode does not use an access point The wireless computer and wireless machine communicate directly Wireless network name and network password Wireless networks require higher security so when an access point is first set up a network name SSID the type of security used
103. N TWAIN is one of the a preset imaging applications Scanning an size of the image being scanned and bit depth settings Thus depending image launches the selected application enabling you to control the on your system and what you are scanning you may not be able to scan scanning process This feature can be used via the local connection or the at certain resolutions especially using enhanced dpi network connection see Scanning from image editing program on page 263 Samsung Easy Document Creator You can use this program to scan 5 F images or documents see Scanning with Samsung Easy Document Basic scanning method Creator on page 264 WIA WIA stands for Windows Images Acquisition To use this feature your computer must be connected directly with the machine via an USB cable This feature may not be available depending on model or optional goods see Scanning using the WIA driver on page 264 see Variety feature on page 9 USB Memory You can scan a document and save the scanned image onto an USB memory device Email You can send the scanned image as an email attachment See Scanning to email on page 260 FTP SMB You can scan an image and upload it to an FTP SMB server see Scanning to FTP SMB server on page 261 4 Special Features 258 Scan features Setting the scan settings in the computer 5 This feature may not be available depending on model or optional goods see Features by mod
104. N Qs Handset Misc accessories a The software CD contains the print drivers user s guide and software applications b Handset model only see Variety feature on page 9 c Miscellaneous accessories included with your machine may vary by country of purchase and specific model 1 Introduction 19 Machine overview This illustration may differ from your machine depending on your model There are various types of machine e Some features and optional goods may not be available depending on model or country see Features by models on page 7 fe paono g 1 Document feeder cover 14 Output support tray 2 Document feeder width guide 15 Output tray 3 Document feeder input tray 16 Scanner glass 4 Document feeder support tray 17 Scanner lid 5 Document feeder output tray 18 Front cover handle 6 19 Paper width guides on a multi Control panel f purpose tray 7 Control board cover 20 Multi purpose support tray 8 21 Paper width guides on a manual Front cover feeder tray 9 Paper level indicator 22 Toner cartridge 10 Tray 2 23 Toner cartridge 11 Tray 1 24 Imaging unit4 12 Multi purpose or manual feeder 25 Handset tray 13 USB memory port M337x series only M3370 M3870 M4070 series This is an optional feature see Variety feature on page 9 M3375 M3875 M4075 series Handset model only see Variety feature on page 9
105. OME cr BRA PBB L RIKATE PBDE 8 EE PE x EPEE ABE PCA PLE T KENE ESTEA ELEME FAR BEE CCD WREE x O0O O0 0 0 0 0 0 0 O x K K K kK KK XxX X FH MAB EE HE WRH x EPI E BR AEE PBA ojoj x Oo O 0 0 O7 0 0 0 0 0 0 0 0 0 0 0 07 0 O10 0 0 0 0 0 0 0 0 0 0 0 0 O10 0 0 0 0 0 0 0 0 0 0 0 0 O10 0 0 0 0 0 0 0 0 0 0 0 0 O RAAT RA ED ETA AEE IT Sy X RANA EA ERB TEE I E E UERN AWA hea ARA Ems Ma ASA rl RCE abet Ji EPR EEDA BA BORACE ANER BZUK H PREE SIT 11363 2006 PRUE xe HIERA F EH SJ T 11363 2006 titi LE AY BE BES o AAA A HR mB A AS BE A SA RA LAHE SU T 11363 2006 KMETA WERI J o 5 Appendix 146 Copyright 2013 Samsung Electronics Co Ltd All rights reserved This user s guide is provided for information purposes only All information included herein is subject to change without notice Samsung Electronics is not responsible for any direct or indirect damages arising from or related to use of this user s guide Samsung and the Samsung logo are trademarks of Samsung Electronics Co Ltd Microsoft Windows Windows Vista Windows 7 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation Microsoft Internet Explorer Excel Wor
106. Part 15 Low power Radio LAN devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label The FCC has set a general guideline of 20 cm 8 inches separation between the device and the body for use of a wireless device near the body this does not include extremities This device should be used more than 20 cm 8 inches from the body when wireless devices are on The power output of the wireless device or devices which may be embedded in your printer is well below the RF exposure limits as set by the FCC This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device A Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service FCC Statement for Wireless LAN use
107. Setup on the control anel E Altitude Adjustment Print quality is affected by atmospheric pressure which atmospheric pressure is determined by the height of the machine 2 Select the option you want then press OK i above sea level Before you set the altitude value determine the altitude e Language change the language that is displayed on the control where you are see Altitude adjustment on page 233 panel e Date amp Time When you set the time and date they are used in delay 3 sela theaptian you want then press Ok fax and delay print They are printed on reports If however they are i 4 Press OK to save the selection not correct you need to change it for the correct time being 2 Menu Overview and Basic Setup D i Machine s basic settings 5 Press Stop Clear button to return to ready mode K Refer to below links to set other settings useful for using the machine See Entering various characters on page 236 See Keypad letters and numbers on page 236 See Setting the paper size and type on page 47 See Setting up the Address Book on page 238 2 Menu Overview and Basic Setup 36 Media and tray This chapter provides information on how to load print media into your machine a e Using print media that does not meet these specifications may cause problems or require repairs Such repairs are not covered by Samsung s warranty or service agreements e Make sure not to
108. Special Features Using shared folder features This feature allows you to use the machine s memory as a shared folder The advantage of this feature is that you can conveniently use the shared folder Using the shared folder through your computer s window You can use the shared folder in the same was as the normal computer Create This feature may not be available depending on model or optional goods edit and delete the folder or file as a normal Windows folder You also store the y7 see Features by models on page 7 scanned data in the shared folder You can directly print files stored on a the You can use this feature in the models that have a mass storage device shared folder You can print TIFF JPEG and PRN files see Variety feature on page 9 e The administrator can set the ID and password to restrict the user s access and also set the maximum number of simultaneous users Creating a shared folder Open the Windows Explore window from the computer 1 2 Enter the printer s ip address example 169 254 133 42 in the address field and press the Enter key or click Go 3 Create a new folder under nfsroot directory 4 Special Features Using optional device features Some features may not be available depending on models or options It means that the features are not supported see Variety feature on page 9 From the printer driver If you install the optional device you can
109. T D203U M4075 series MLT D204U Imaging unit Approx 30 000 pages Based on 3 average letter A4 size pages for print job M3375 M3875 M4075 series MLT R204 a Declared yield value in accordance with ISO IEC 19752 The number of pages may be affected by operating environment printing interval graphics media type and media size 2 Depending on the options percentage of image area and job mode used the toner cartridge s lifespan may differ 1 When purchasing new toner cartridges or other supplies these must be purchased in the same country as the machine you are using Otherwise new toner cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific country conditions Samsung does not recommend using non genuine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guarantee non genuine Samsung toner cartridge s A quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the machine s warranty 3 Maintenance Available accessories You can purchase and install accessories to enhance your machine s performance and capacity Accessory Function 2 Some features and optional goods may not be available depending on model or country see Features by models on page 7 Part name Memory module Extends your machi
110. The driver is automatically installed from the Windows Update b Click Store c Search and click Samsung Printer Experience d Click Install Silent installation Mode e Ifyou install the driver using the supplied software CD V4 driver is not installed If you want to use the V4 driver in the Desktop screen you can Silent installation mode is an installation method that does not require any user download from the Samsung website www samsung com gt find your intervention Once you start the installation the machine driver and software product gt Support or downloads are automatically installed on you computer You can start the silent installation e Ifyou want to install Samsung s printer management tools you need to by typing s or S in the command window install them using the supplied software CD Command line Parameters Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 158 Following table shows commands that can be used in the command window e Following command line are effective and operated when command is From Charms select Settings gt Change PC settings gt Devices used with s or S But h H or are exceptional commands that can be operated solely 2 Using a Network Connected Machine 163 Installing driver over the network Command line sor S Definition Starts silent installation
111. User s Guide Samsung Multifunction ProXpress M337x series M387x series M407x series BASIC This guide provides information concerning installation basic operation and troubleshooting on windows BASIC 1 Introduction Key benefits E 3 Maintenance Features by models 7 Using USB memory device 67 Ordering supplies and accessories 73 seil al la Available consumables 74 About ae ai i guide B Available accessories 75 aes MaN oN Lai Available maintenance parts 76 hia aaah oF Storing the toner cartridge 77 ORNS Pam E Redistributing toner 78 TOENI on ie MAEN ae Replacing the toner cartridge 81 Installing the driver locally 25 Replacing the imaging unit 84 Reinstalling the driver 28 Installing accessories 85 Monitoring the supplies life 89 Cleaning the machine 91 Venu OVErVIEW a0 Tips for moving amp storing your machine 97 Machine s basic settings 35 Media and tray 37 4 T blesh p Basic printing 52 eg Irouniesno otii Basic copying 28 Tips for avoiding paper jams 99 Basic scanning 62 Biot Clearing jams 100 Basic faxing 63 Understanding the status LED 117 Understanding display messages 120 5 Appendix Specifications 127 Regulatory information 135 Copyright 147 1 Introduction This chapter provides information you need to know before using the machine Key benefits Features by models Useful to know About this user s guide Safety information Machine overvie
112. WSD Scans the originals and saves the scanned data on a connected computer if the computer supports the WSD Web Service for Device feature To use the WSD feature you need to install the WSD printer driver on your computer For Windows 7 you can install the WSD driver by Control Panel gt Devices and 1 0 Press Apply Printers gt Add a printer Click Add a network printer from the wizard The folder to save the scanned image must be on the root The folder properties need to be setup as a share e Your user name should have the rights to read and write the folder Scanning and sending to FTP SMB server The machine that does not support the network interface it will not be y able to use this feature see Features by models on page 7 The WSD feature works only with Windows Vista or later version that are 1 Make sure that your machine is connected to a network dhe WSE complisntcomput i 2 Place a single document face down on the document glass or load the The following installation steps are based on Windows 7 computer documents face up into the document feeder see Loading originals on page 49 3 Select S scan gt Scan to SMB or Scan to FTP on the control panel Installing a WSD Printer Driver Or select Scan gt SMB or FTP on the touch screen 1 Select Start gt Control Panel gt Devices and Printers gt Add a printer 4 Select a server and scan format you want
113. a Samsung distributor or your retailer Visit www samsung com supplies Select your country region to view product service information The status LED flashes or remains constantly on Turn the product off and on again Check the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the status LED on page 117 A paper jam has occurred Open and close the door see Front view on page 20 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing jams on page 100 Printouts are blurry The toner level might be low or uneven Shake the toner cartridge see Redistributing toner on page 78 Try a different print resolution setting see Opening printing preferences on page 53 Replace the toner cartridge see Replacing the toner cartridge on page 81 Where can I download the machine s driver You can get help support application machine drivers manuals and order information from the Samsung website www samsung com gt find your product gt Support or Downloads About this user s guide This user s guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage Read the safety information before using the machine If you have a problem using the machine refer to the troubleshooting chapter Terms used in this user s guide are explained in t
114. a fax to multiple destinations on page 64 2 You cannot send a color fax using this feature Delay Send Sets your machine to send a fax at a later time when you will not be present see Delaying a fax transmission on page 270 K You cannot send a color fax using this feature Send Forward Receive Forward Forwards the received or sent fax to other destination by a fax PC etc If you are out of office but have to receive the fax this feature may be useful e See Forwarding a sent fax to another destination on page 271 e See Forwarding a received fax on page 272 Item Secure Receive Description Stores the received fax in memory without printing out To print received documents you need to enter the password You can prevent your received faxes from being accessed by unauthorized people see Receiving in secure receiving mode on page 276 Cancel Job Cancels the delayed fax job which is saved in memory see Canceling a reserved fax job on page 271 Sending setup page 30 Ki Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on To change the menu options Press d fax gt Menu gt Fax Setup gt Sending on the control panel e Or press Setup gt Machine Setup gt Next gt Default Setting gt Fax Default on the touch screen e Or press Setup gt M
115. achine s driver The machine is malfunctioning Check the display message on the control panel to see if the machine is indicating a system error Contact a service representative The document size is so big that the hard disk space of the computer is insufficient to access the print job Get more hard disk space and print the document again The output tray is full Once the paper is removed from the output tray the machine resumes printing The machine selects print materials from the wrong paper source The paper option that was selected in the Printing Preferences may be incorrect For many software applications the paper source selection is found under the Paper tab within the Printing Preferences see Opening printing preferences on page 53 Select the correct paper source See the printer driver help screen see Using help on page 54 A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings Half the page is blank The page orientation setting may be incorrect Change the page orientation in your application see Opening printing preferences on page 53 See the printer driver help screen see Using help on page 54 The paper size and the paper size settings do not match Ensure that the paper size in the printer driver settings matches the paper in the tray Or ensure that the paper size i
116. achine Setup gt Eco Settings on the control panel r Double sided printing long edge feature is only available for duplex PE press the Eco DUTON One controtpangl y models see Variety feature on page 9 2 Select the option you want and press OK Depending on the printer driver you use skip blank pages may not work properly If skip blank pages feature does not work properly set the Default Mode Select this to turn on or off the Eco mode feature from the Easy Eco Driver see Easy Eco Driver on page 285 Off Set the Eco mode off On Set the Eco mode on You can set the eco value from Device Settings in Samsung Easy Printer Manager program Q f you set the Eco mode on with a password from the SyncThru Web Service Settings tab gt Machine Settings gt System gt Eco Settings or Samsung Easy Printer Manager Device Settings gt Eco the On force message appears You have to enter the password to change the Eco mode status z For Windows and Mac users you set from Samsung Easy Printer Manager gt A Switch to advanced mode gt Device Settings see Device Settings on page 292 2 Menu Overview and Basic Setup 55 Basic printing Change Template Follow the settings from Syncthru Web Service or Samsung Easy Printer Manager Before you select this item you must set the eco function in SyncThru Web Service Settings tab gt Machine Settings gt System gt Eco Settings or Sa
117. achine Setup gt Next gt Fax Setup on the touch screen 3 Useful Setting Menus 212 Fax Item Redial Times Description Sets the number of redial attempts If you enter 0 the machine will not redial Redial Term Sets the time interval before automatic redialling Sets a prefix of up to five digits This number dials Prefix Dial before any automatic dial number is started It is useful for accessing a PABX exchange Sends faxes using error correction mode ECM to ECM Mode makes sure the faxes are sent smoothly without any error It may take more time Fax Confirmation e Fax Send Confirmation Sets the machine to print a report whether a fax transmission was successfully completed or not cA If you select On Error the machine prints a report only when a transmission is not successful Prints a transmission report with a minimized image of l TCR magets the first page of the fax sent Sets the dialing mode to either tone or pulse This Dial Mode setting may not be available depending on your country Item Description Sends faxes at a preset toll saving time to save on call Toll Save costs This setting may not be available depending on your country Receiving setup K Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press d
118. achine replacing consumables or cleaning the inside do not operate the machine You could get injured Do not overload wall outlets and extension cords This can diminish performance and could result in electric shock or fire Keep cleaning consumables away from children Children could get hurt O The machine should be connected to the power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Do not disassemble repair or rebuild the machine by yourself It can damage the machine Call a certified technician when the machine needs repairing To clean and operate the machine strictly follow the user s guide provided with the machine Otherwise you could damage the machine 1 Introduction Safety information Keep the power cable and the contact surface of the plug clean from dust or water Otherwise this could result in electric shock or fire When storing consumables such as toner cartridges keep them away from children Toner dust can be dangerous if inhaled or ingested e Do not remove any covers or guards that are fastened with screws e Fuser units should only be repaired by a certified service technician Repair by non certified technicians could result in fire or electric shock e The machine should only be rep
119. ad Linux software packages from the Samsung website to install the printer software http www samsung com gt find your product gt Support or Downloads Install the Linux driver and add network printer oO ON AU PWD 11 12 Make sure that the machine is connected to your network and powered on Also your machine s IP address should have been set Download the Unified Linux Driver package from the Samsung website Extract the UnifiedLinuxDriver tar gz file and open the new directory Double click the cdroot gt autorun The Samsung installer window opens Click Next The add printer wizard window opens Click Next Select network printer and click Search button The machine s IP address and model name appears on list field Select your machine and click Next Input the printer description and Next After the machine is added click Finish When installation is done click Finish 2 Using a Network Connected Machine 166 Installing driver over the network Adda network printer To use the UNIX printer driver you have to install the UNIX printer driver package first then setup the printer You can download the UNIX printer driver package from the Samsung website http www samsung com gt find your product gt Support or Downloads Double click the Unified Driver Configurator Click Add Printer The Add printer wizard window opens Click Next Installing the UNIX printer driver package Select Net
120. advanced machine setup Before you begin reading a chapter Print Copy Fax Scan System setup Network setup Job management Direct USB Before you begin reading a chapter This chapter explains all the features available for this series models to help users easily understand the features You can check the features available for each model in the Basic Guide see Menu overview on page 30 The following are tips for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing Menu Some menus may not appear on the display depending on options or models If so it is not applicable to your machine For models that do not have the Menu on the control panel this feature is not applicable see Control panel overview on page 22 Some menu names may differ from your machine depending on its options or the models 3 Useful Setting Menus 205 Print f Item Description Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on Ganie You can enter the number of print using the number page 30 P keypad Sets the resolution option The higher the setting the Resolution h mtedch d hi To change the menu options sharper printed characters and graphics Clear Text Prints text darker than on a normal document P
121. ail on page 260 3 Useful Setting Menus gg Scan Item File Format Description Sets the file format in which the image is to be saved If you select JPEG TIFF XPS or PDF you can select to scan multiple pages Depending on the selected scan type this option may not appear Multi Page PDF Scans originals in PDF but several originals are scanned as one file e Single Page PDF Scans the originals in PDF and several originals are scanned as an each individual PDF file Multi Page TIFF Scans originals in TIFF Tagged Image File Format but several originals are scanned as one file Single Page TIFF Scans the originals in TIFF Tagged Image File Format and several originals are scanned as an each individual TIFF file e Multi Page XPS Scans originals in XPS but several originals are scanned as one file Single Page XPS Scans the originals in XPS and several originals are scanned as an each individual XPS file JPEG Scans original in JPEG format 2 e XPS This feature is only supported for the devices that have mass storage e The file format JPEG cannot be selected in the File Format option if Mono has been selected for Color Mode Item Description Sets scan destination to a shared folder You can create Shared Folder and use the shared folder see Using shared folder features on page 278 K Some menus may not appear in the display depending on options or models If
122. ailable accessories Available maintenance parts Storing the toner cartridge Redistributing toner Replacing the toner cartridge Replacing the imaging unit Installing accessories Monitoring the supplies life Setting the toner low alert Cleaning the machine Tips for moving amp storing your machine Ordering supplies and accessories 2 Available accessories may differ from country to country Contact your sales representatives to obtain the list of available supplies and maintenance parts e See Available consumables on page 74 e See Available accessories on page 75 See Available maintenance parts on page 76 To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service 3 Maintenance Available consumables When supplies reach the end of their life spans you can order the followings of supplies for your machine Type Toner cartridge Average yield Approx 3 000 pages Part name M3370 M3870 M4070 series MLT D203S M3375 M3875 M4075 series MLT D204S Approx 5 000 pages M3370 M3870 M4070 series MLT D203L M3375 M3875 M4075 series MLT D204L Approx 10 000 pages M3870 M4070 series MLT D203E M3875 M4075 series MLT D204E Approx 15 000 pages M4070 series ML
123. aired by a Samsung service technician Supply usage A Caution Do not disassemble the toner cartridge Toner dust can be dangerous if inhaled or ingested Using recycled consumables such as toner can cause damage to the machine In case of damage due to the use of recycled consumables a service fee will be charged For consumables that contain toner dust toner cartridge waste toner bottle imaging unit etc follow the instructions below When disposing of the consumables follow the instructions for disposal Refer to the reseller for disposal instructions Do not wash the consumables Fora waste toner bottle do not reuse it after emptying the bottle If you do not follow the instructions above it may cause machine malfunction and environmental pollution The warranty does not cover damages caused by a user s carelessness When toner gets on your clothing do not use hot water to wash it Hot water sets toner into fabric Use cold water Do not burn any of the consumables such as toner cartridge or fuser unit This could cause an explosion or uncontrollable fire When changing the toner cartridge or removing jammed paper be careful not to let toner dust touch your body or clothes Toner dust can be dangerous if inhaled or ingested 1 Introduction 18 Machine overview Machine Power cord Quick installation guide Software CD a V
124. al different telephone numbers For further details see Receiving faxes using DRPD mode on page 275 4 This setting may not be available depending on your country 3 Press OK 4 Press Stop Clear button or home icon to return to ready mode 4 Special Features Fax features Receiving manually in Tel mode You can receive a fax call by pressing Aon Hook Dial button and then pressing Start when you hear a fax tone If your machine has a handset you can answer calls using the handset see Features by models on page 7 Receiving in Answering Machine Fax mode To use this mode you must attach an answering machine to the EXT socket on the back of your machine If the caller leaves a message the answering machine stores the message If your machine detects a fax tone on the line it automatically starts to receive the fax 2 A If you have set your machine to this mode and your answering machine is switched off or no answering machine is connected to EXT socket your machine automatically goes into Fax mode after a predefined number of rings e Ifthe answering machine has a user selectable ring counter set the machine to answer incoming calls within 1 ring e Ifthe machine is in Tel mode disconnect or switch off the answering machine with the fax machine Otherwise the outgoing message from the answering machine will interrupt your phone conversation Receiving faxes with an extension telephone
125. and a Network Password are created for the network Ask your network administrator about this information before proceeding with the machine installation 2 Using a Network Connected Machine Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer Choose the setting method from the below table e Some wireless network installation types may not be available depending on the model or country Set up method Connecting method Description amp Reference From th computer Windows user see Access point via USB cable recommended on page 180 A Mac user see Access point via USB cable recommended on page 186 B See Using a network cable on page 190 C Wih Access reine From th machine s control panel e See Machines with a display or touch screen on page 176 D e See Machines without a display screen on page 177 See Using the menu button on page 179 E Without Access Point From th computer Windows user see Ad hoc via USB cable on page 183 F Mac user see Ad hoc via USB cable on page 188 G Wi Fi Direct setup See Setting the Wi Fi Direct for mobile printing on page 193 H e If problems occur during wireless set up or driver installation refer to the troubleshooting chapter see Troubleshooting for wireless network on page 195 e Itis strongly recommended that you set the password on Access Points
126. ant to print on labels select Labels for Paper Type 4 See Printing on special media on page 42 When papers overlap when printing using multi purpose or manual feeder tray open tray 1 and remove overlapping papers then try printing again When using special media we recommend you feed one sheet at a time see Print media specifications on page 129 e Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see When you print a document set the paper type and size for the multi Front view on page 20 purpose or manual feeder tray For information about setting the paper type and size on the control To see for paper weights for each sheet refer to Print media specifications on panel see Setting the paper size and type on page 47 page 129 2 Menu Overview and Basic Setup a2 Media and tray Multi purpose or Types Tray 1 Optional tray manual feeder tray Plain E Thick i Thicker Thin gt a Bond e Color CardStock e Labels A Transparency Envelope i Preprinted Cotton i Recycled u Archive s a This is an optional feature see Variety feature on page 9 Supported Blank Not supported Envelope Printing successfully on envelopes depends upon the quality of the envelopes To print an envelope place it
127. areas within parts of characters that should be solid black e You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal stripes If horizontally aligned black streaks or smears appear es e The toner cartridge may be installed improperly Remove the cartridge and reinsert it ee oe ed e The toner cartridge may be defective Remove the toner cartridge and install a new one see Replacing the toner cartridge on AaBDdbU page 81 AaBbC AaB be If the problem persists the machine may require repairing Contact a service representative AaRha MaDU UV 6 Troubleshooting 318 Printing quality problems Condition Curl AaBbCc AaBbCc AaBbCc OE O Suggested solutions If the printed paper is curled or paper does not feed into the machine e Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray e Change the printer s paper option and try again Go to Printing Preferences click the Paper tab and set type to Thin see Opening printing preferences on page 53 An unknown image repetitively appears on a few sheets Loose toner Light print or contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging Change the altitude setting for your machine see Altit
128. art screen If the installation window does not appear from Charms select when V4 driver is installed The V4 driver is automatically downloaded Search gt Apps and search for Run Type in X Setup exe replacing from the Windows Update if your computer is connected to the Internet X with the letter that represents your CD ROM drive and click OK If not you can manually download the V4 driver from Samsung website rare www samsung com gt find your product gt Support or downloads If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe e You can download Samsung Printer Experience app from the Windows Store You need have a Microsoft account to use the Windows Store 1 From Charms select Search 3 Read and check The software End User License Agreement and Using 2 Click Store Enhanced Features and Participating in Printer Usage Information 1 Introduction 26 J Installing the driver locally 3 Search and click Samsung Printer Experience 4 Click Install e Ifyou install the driver using the supplied software CD V4 driver is not installed If you want to use the V4 driver in the Desktop screen you can download from the Samsung website www samsung com gt find your product gt Support or downloads e Ifyou want to install Samsung s printer management tools you need to install them using the supplied software CD 1 Make sure that your computer is con
129. as shown in the following figure If envelopes are printed out with wrinkles creases or black bold lines open the rear cover and pull down the pressure lever on the right side about 90 degrees and try printing again Keep the rear cover opened during printing 2 Menu Overview and Basic Setup 43 Media and tray Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope 1 Acceptable 1 2 Unacceptable e Envelopes with a peel off adhesive strip or with more than one flap that 1 Pressure lever folds over to seal must use adhesives compatible with the machine s fusing When selecting envelopes consider the following factors temperature for 0 1 second about 170 C 338 F The extra flaps and strips might cause wrinkling creasing or jams and may even damage the fuser Weight should not exceed 90 g m otherwise jams may occur f e For the best print quality position margins no closer than 15 mm from the Construction should lie flat with less than 6 mm curl and should not edges of the envelope contain air RN Avoid printing over the area where the envelope s seams meet Condition should not be wrinkled nicked nor damaged Temperature should resist the heat and pressure of the machine during operation e Use only well constructed envelopes with sharp and well creased folds e Do not use stamped envelopes e Donot use envelopes with clasps sna
130. atch the sequence of originals e Off Prints output sorted into stacks of individual pages i z Eng a bi ao 700 Layout Adjusts the layout format such as ID copy 2 4 up etc Description Prints an image without its background This copy feature removes the background color and can be helpful when copying an original containing color in the background such as a newspaper or a catalog e Off Does not use this feature Auto Optimizes the background e Enhance Lev 1 2 The higher the number is the more vivid the background is Erase Lev 1 4 The higher the number is the lighter the background is 3 Useful Setting Menus 208 Copy Item Edge Erase Description Item Allows you to erase spots drill holes fold creases and staple marks along any of the four edges of a document Description The watermark option allows you to print text over an existing document For example you use it when you want to have large gray letters reading DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document This feature is helpful for copying a small sized item such as business card see ID card copying on page 60 Watermark e Off Does not use this feature SmallOriginal rases the edge of the origi
131. ation for the received fax after receiving the fax 4 Special Features l Fax features 5 Changing the receive modes 1 Notify me when complete Set to show the popup window to notify receiving a fax Open with default application After receiving the fax open it with default application None After receiving a fax the machine does not notify the user or opens the application Press Save gt OK Press lt lt fax gt Menu gt Fax Setup gt Receiving gt Receive Mode on the control panel Or select Setup gt Machine Setup gt Next gt Default Setting gt Fax Default gt Common gt Receive Mode on the touch screen Select the option you want Fax Answers an incoming fax call and immediately goes into the fax reception mode Tel Receives a fax by pressing Mon Hook Dial and then Start button Ans Fax Is for when an answering machine is attached to your machine Your machine answers an incoming call and the caller can leave a message on the answering machine If the fax machine senses a fax tone on the line the machine automatically switches to Fax mode to receive the fax K To use the Ans Fax mode attach an answering machine to the EXT socket on the back of your machine DRPD You can receive a call using the Distinctive Ring Pattern Detection DRPD feature Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer sever
132. aved setting select it in the Favorites tab The machine is now set to print according to the settings you have selected To delete saved settings select it in the Favorites tab and click Delete Using a favorite setting The Favorites option which is visible on each preferences tab except for the To save a Favorites item follow these steps Click the option you want to know on the Printing Preferences window and 1 Change the settings as needed on each tab press F1 on your keyboard 2 Enter a name for the item in the Favorites input box Favorites Orientation x Landscape Layout Options x Layout Poster Printing Post ave 3 Click Save 2 Menu Overview and Basic Setup 54 Basic printing Setting Eco mode on the control panel The Eco function cuts toner consumption and paper usage The Eco function e e Accessing menus may differ from model to model see Accessing the menu on page 30 or Control panel overview on page 22 allows you to save print resources and lead you to eco friendly printing e It may be necessary to press OK to navigate to lower level menus for If you press the Eco button from the control panel Eco mode is enabled The some models default setting of Eco mode is duplex printing long edge multiple pages per side 2 up skip blank pages and toner save Some features may not be available depending on model 1 Select 4 Menu gt System Setup gt M
133. ax gt select the menu item you want on the touch screen Duplex 2 Sided Rotated For originals that are printed on both sides but the back is rotated 180 degrees Or press Setup gt Machine Setup gt Next gt Fax Setup on the touch screen 2 To use 2 Sided and 2 Sided Rotated load the tem Description originals on the DADF If the machine cannot Adjusts the brightness level to scan an original that is detect the original on the DADF it Darkness easier to read when the original contains faint automatically changes the option to 1 Sided markings and dark images see Darkness on page 66 The default document settings produce good results Memory Send Fax can be customized through detailed options when using typical text based originals However if you i a A On Hook Dial Access a dial tone to send fax Resolution send originals that are of poor quality or contain photographs you can adjust the resolution to produce Speed Dial Send Fax image to destination from speed dial list a higher quality fax see Resolution on page 65 Group Dial Send Fax image to destination from group dial list 3 Useful Setting Menus a Fax Item Redial Description Redials the recently sent fax number or received caller ID in ready mode or inserts a pause into a fax number in edit mode see Redialing the fax number on page 269 Multi Send Sends a fax to multiple destinations see Sending
134. blems 243 254 253 253 52 254 244 243 245 256 69 252 254 253 256 243 325 copying problems 320 faxing problems 323 paper feeding problems 306 power problems 307 printing problems 308 printing quality problems 312 scanning problems 321 R rear view 21 regulatiory information 135 reports machine information 207 208 211 213 214 218 221 225 226 resolution faxing 65 S safety information 14 symbols 14 Samsung Easy Document Creator 264 samsung printer experience 295 Samsung Printer Status 293 scan general setup 216 scan feature 258 Scanning Scanning with Samsung Easy Document Creator 264 scanning basic information 258 Linux scanning 266 Mac 265 Scanning from image editing program 263 Scanning from network connected machine 259 262 Scanning to email 260 Scanning to FTP SMB server 261 Scanning using the WIA driver 264 USB flash memory 68 secu printing 57 service contact numbers 330 SetIP program 158 191 Special features 232 specifications 127 print media 129 status 23 Index Storing 234 supplies available supplies 74 estimated toner cartridge life 77 monitoring the supplies life 89 ordering 74 replacing toner cartridge 81 SyncThru Web Service general information 286 SyncThru Web Service 286 T toner cartridge estimated life 77 handling instructions 77 non Samsung and refilled 77 redistributing toner 78 replacing the cartridge 81 storing 77 tray adjusting
135. cations required by the machine The paper keeps jamming e There is too much paper in the tray Remove excess paper from the tray If you are printing on special materials use the manual feeding in tray e Anincorrect type of paper is being used Use only paper that meets the specifications required by the machine e There may be debris inside the machine Open the front cover and remove any debris Envelopes skew or fail to feed correctly Ensure that the paper guides are against both sides of the envelopes 6 Troubleshooting 306 Power and cable connecting problems a el Click this link to open an animation about solving power problems Condition Suggested solutions The machine is not recelving power e Connect the machine to the electricity supply first If the machine has a Power Wakeup button on the control or the connection cable between the press it computer and the machine is not e Disconnect the machine s cable and reconnect it connected properly 6 Troubleshooting Printing problems Condition The machine does not print The machine is not receiving power Possible cause Suggested solutions Connect the machine to the electricity supply first If the machine has a Power Wakeup button on the control press it The machine is not selected as the default Select your machine as your default machine in Windows machine Check the machine for the following
136. cense Agreement Select Network connection on the Printer Connection Type screen If the Connected Device window appears check that the machine is connected to your network Then click Next The firewall software might be blocking network communication efore connecting the device to the network disable the computer s firewall The searched machines will be shown on the screen Select the one you wish to use and click OK Follow the instructions in the installation window 2 Using a Network Connected Machine 162 Installing driver over the network From the Windows 8 Start Screen 3 Click Add a device Li Discovered machines will be shown on the screen e Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet Click the model name or host name you wish to use A If not you can manually download the V4 driver from Samsung website K You can print a Network Configuration Report from the machine s control www samsung com gt find your product gt Support or downloads panel that will show the current machine s host name see Printing a e You can download Samsung Printer Experience app from the network configuration report on page 158 Windows Store You need havea Microsoft account to use the Windows Store a From Charms select Search 5
137. check if DHCP is shown in the Wireless Network Setting Confirm window If it shows Static click Change TCP IP to change the assignment method to Receive IP address automatically DHCP For the Static method If the IP address assignment method is Static check if Static is shown in the Wireless Network Setting Confirm window If it shows DHCP click Change TCP IP to enter the IP address and other network configuration values for the machine For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as shown below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 2 Using a Network Connected Machine 189 Wireless network setup 13 When the window that tells you that the network cable connection is confirmed appears disconnect the network cable and click Next 2 e After completing the wireless network connection you need to install a machine driver to print from an application see Installing driver over the network on page 161 If the network cable is connected it may have trouble finding the machine when configuring the wireless network _ e See your network administrator or the person that set up your wireless i network for information about your network configuration 14 The wireless network connects according to the netw
138. cially for colored or gray scaled images Make sure that no originals are in the document feeder If an original is detected in the document feeder the machine gives it priority over the original on the scanner glass Remove all staples and paper clips before loading Make sure any glue ink or correction fluid on the paper is completely dry before loading Do not load originals that include different sizes or weights of paper Do not load booklets pamphlets transparencies or documents with other unusual characteristics 2 Menu Overview and Basic Setup 49 Media and tray 1 2 Lift and open the scanner lid Place the original face down on the scanner glass Align it with the registration guide at the top left corner of the glass KES Zo RZ E Close the scanner lid UI Leaving the scanner lid open while copying may affect copy quality and toner consumption l e Dust onthe scanner glass may cause black spots on the printout Always keep it clean see Cleaning the scan unit on page 95 e Ifyou are copying a page from a book or magazine lift the scanner lid until its hinges are caught by the stopper and then close the lid If the book or magazine is thicker than 30 mm start copying with the scanner lid open A e Be careful not to break the scanner glass You may get hurt e Do not put hands while closing the scanner lid The scanner lid may fall on your hands and get hurt
139. com latin_en English EGYPT 08000 726786 www samsung com EIRE 0818 717100 www samsung com 800 6225 www samsung com latin Spanish EL SALVADOR www samsung com latin_en English ESTONIA 800 7267 www samsung com ee FINLAND 030 6227 515 www samsung com Country Region Customer Care Center WebSite FRANCE 01 48 63 00 00 www samsung com fr 0180 5 SAMSUNG bzw www samsung com GERMANY 0180 5 7267864 0 14 Min aus dem dt Festnetz aus dem Mobilfunk max 0 42 Min GEORGIA 8 800 555 555 www samsung com 0800 10077 www samsung com GHANA 0302 200077 80111 SAMSUNG 80111 726 www samsung com 7864 only from land line GREECE 30 210 6897691 from mobile and land line 1 800 299 0013 www samsung com latin Spanish GUATEMALA www samsung com latin_en English 800 27919267 www samsung com latin Spanish HONDURAS www samsung com latin_en English Contact SAMSUNG worldwide 331 Contact SAMSUNG worldwide Country Region Customer Care Center 852 3698 4698 WebSite www samsung com hk Chinese Country Region Customer Care Center 183 2255 183 CALL WebSite www samsung com ae English HONG KONG KUWAIT www samsung com www samsung com hk_en English ae_ar Arabic HUNGARY 06 80 SAMSUNG 726 7864 www samsung com KYRGYZSTAN 00 800 500 55 500 www samsung com
140. d PowerPoint and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Google Picasa Google Cloud Print Google Docs Android and Gmail are either registered trademarks or trademarks of Google Inc iPad iPhone iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc All other brand or product names are trademarks of their respective companies or organizations Refer to the LICENSE txt file in the provided CD ROM for the open source license information REV 1 00 5 Appendix User s Guide Samsung Multifunction ProXpress M33 7x series M387x series ADVANCED M407x series This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries ADVANCED 1 Software Installation Installation for Mac 152 Reinstallation for Mac 153 Installation for Linux 154 Reinstallation for Linux 155 2 Using a Network Connected Useful network programs 157 Wired network setup 158 Installing driver over the network 161 IPv6 configuration 170 Wireless network setup 173 Samsung MobilePrint 199 AirPrint 200 Google Cloud Print 202 3 Useful Setting Menus Before you begin reading a chapter 205 Print Copy Fax Scan System
141. d Setting Read and check The software End User License Agreement and Using A Enhanced Features and Participating in Printer Usage Information e ee me ao pee eee nt pa eevee ae ee eee is case sensitive Collection Program optional Then click Next e Operation Mode Select ad hoc e Channel Select the channel Auto Setting or 2412 MHz to 2467 MHz 2 Using a Network Connected Machine 184 Wireless network setup e Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network e Encryption Select the encryption None WEP64 WEP128 e Network Password Enter the encryption network password value e Confirm Network Password Confirm the encryption network password value e WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the ad hoc network has security enabled Select Open System or Shared Key for the authentication and click Next e WEP Wired Equivalent Privacy is a security protocol preventing unauthorized access to your wireless network WEP encrypts the data portion of each packet exchanged on a wireless network using a 64 bit or 128 bit WEP encryption key The window showing the wireless network setting appears Check
142. d service personnel Otherwise this could result in electric shock or fire If the machine does not operate properly after these instructions have been followed unplug the machine from all interface connections and request assistance from qualified service personnel Otherwise this could result in electric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Operating method A Caution Do not forcefully pull the paper out during printing It can cause damage to the machine Be careful not to put your hand between the machine and paper tray You may get injured Be careful when replacing paper or removing jammed paper New paper has sharp edges and can cause painful cuts When printing large quantities the bottom part of the paper output area may get hot Do not allow children to touch Burns can occur When removing jammed paper do not use tweezers or sharp metal objects It can damage the machine Do not allow too many papers to stack up in the paper output tray It can damage the machine 1 Introduction E Safety information O Do not block or push objects
143. d set the paper type to Recycled see Opening printing preferences on page 53 6 Troubleshooting 312 Printing quality problems Condition Toner specks Suggested solutions The paper may not meet specifications for example the paper may be too moist or rough e The transfer roller may be dirty Clean the inside of your machine see Cleaning the machine on page 91 A amp C The paper path may need cleaning If these steps do not correct the problem contact a service representative see Cleaning the A BICC machine on page 91 A amp Ic C A IC Ae c Dropouts If faded areas generally rounded occur randomly on the page A single sheet of paper may be defective Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface Try a different brand of paper e The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick see Opening printing preferences on page 53 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page e The paper is too rough and a lot of dirt from paper falls to the inner components within the machine so the transfer roller may be dirty Clean the inside of your
144. del or optional goods Check your machine type see Front view on page 20 4 Troubleshooting 105 j Clearing jams M3370 M3870 M4070 series x atl Click this link to open an animation about clearing a jam 4 Troubleshooting 106 j Clearing jams M3375 M3875 M4075 series x atl Click this link to open an animation about clearing a jam 4 Troubleshooting Clearing jams In the exit area S i Click this link to open an animation about clearing a jam A The fuser area is hot Take care when removing paper from the machine 4 Troubleshooting 108 j Clearing jams next step stop and go to this area If you do not see the paper in 4 Troubleshooting 109 j Clearing jams In the duplex unit area Click this link to open an animation about clearing a jam 4 Troubleshooting 110 j Clearing jams If you do not see the paper in this area stop and go to next step Clearing original document jams 2 To prevent document jams use the scanner glass for thick thin or mixed paper originals 4 Troubleshooting D Clearing jams A To avoid tearing the document remove the jammed document slowly and carefully Original paper jam in front of scanner Illustrations on this user s guide may differ from your machine depending on its model or optional goods Check your machine type see Front view on page 20 e This troub
145. delete gt Uninstall and follow the instruction in the window 1 Introduction EI 2 Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options Menu overview 30 Machine s basic settings 35 Media and tray 37 Basic printing 52 Basic copying 58 Basic scanning 62 Basic faxing 63 Using USB memory device 67 Menu overview The control panel provides access to various menus to set up the machine or use the machine s functions 2 An checked V appears next to the currently selected menu Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Some menu names may differ from your machine depending on its options or the models e The menus are described in the Advanced Guide see Useful Setting Menus on page 204 Accessing the menu Select the Fax Copy or Scan button on the control panel depending on the feature to be used Select Menu until the menu you want appears on the bottom line of the display and press OK Press the arrows until the needed menu item appears and press OK 1 4 If the setting item has sub menus repeat step 3 5 Press OK to save the selection Press Stop Clear button to return to the ready mode 2 Menu Overview and Basic Setup EJ Menu overview Copy Feature see Copy feature on page 207 Original Size Reduce Enlarge Duplex 1 gt
146. der and select the name and address you want 4 Special Features 234 Storing email address Searching with a particular first letter 1 Select scan gt Address Book gt Search amp Send gt Select an address group gt ID on the control panel Or select Scan to gt Address Book gt Search amp Send gt Select an address group gt ID on the control panel 2 Enter the first few letters of the name you want 3 Press the arrows until the name and number you want appears 4 Special Features 235 Entering various characters As you perform various tasks you may need to enter names and numbers For example when you set up your machine you enter your name or your Keypad letters and numbers company s name and the fax number When you store fax numbers or email addresses in memory you may also enter the corresponding names Entering alphanumeric characters Press the button until the correct letter appears on the display For example to enter the letter O press 6 labeled with MNO Each time you press 6 the display shows a different letter M N O m n o and finally 6 To find the letter that you G want to enter see Keypad letters and numbers on page 236 E Special character sets may differ from your machine depending on its options or the models Some of the follow key values may not appear depending on the job you are doing AS DEF S A r MNO
147. dustry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program It is an image capture API for Microsoft Windows and Apple Mac operating systems UNC Path Uniform Naming Convention UNC is a standard way to access network shares in Window NT and other Microsoft products The format of a UNC path is lt servername gt lt sharename gt lt Additional directory gt URL Uniform Resource Locator URL is the global address of documents and resources on the Internet The first part of the address indicates what protocol to use the second part specifies the IP address or the domain name where the resource is located USB Universal Serial Bus USB is a standard that was developed by the USB Implementers Forum Inc to connect computers and peripherals Unlike the parallel port USB is designed to concurrently connect a single computer USB port to multiple peripherals A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government documents to discourage counterfeiting WEP Wired Equivalent Privacy WEP is a security protocol specified in IEEE 802 11 to provide the same level of security as that of a
148. e gt Original Type on the control panel Or select Menu gt Copy Feature gt Original Type on the control panel Select the option you want and press OK Text Use for originals containing mostly text Text Photo Use for originals with mixed text and photographs If texts in the printout is blurry select Text to get the clear texts Photo Use when the originals are photographs Press Stop Clear button to return to ready mode Reduced or enlarged copy You can reduce or enlarge the size of a copied image from 25 to 400 from the document feeder or scanner glass i This feature may not be available depending on model or optional goods see Variety feature on page 9 If the machine set to Eco mode reduce and enlarge features are not available To select from the predefined copy sizes 1 Select copy gt Cs Menu gt Copy Feature gt Reduce Enlarge on the control panel Or select 7 Menu gt Copy Feature gt Reduce Enlarge on the control panel 2 Select the option you want and press OK 3 Press Stop Clear button to return to ready mode 2 Menu Overview and Basic Setup B Basic copying To scale the copy by directly entering the scale rate The original must be placed on the scanner glass to use this feature 1 Select copy gt Cg Menu gt Copy Feature gt Reduce Enlarge gt If the machine set to Eco mode this feature is not available Custom on the control panel
149. e Format Duplex Darkness a Some menus may not appear on the display depending on options or models If so it is not applicable to your machine b This option may not be available depending on your country Scan Setup see Scan setup on page 217 Change Default USB Default Original Size Original Type Resolution Color Mode File Format Duplex Darkness Email Default Original Size Original Type Resolution Color Mode File Format Duplex Email Confirmation Darkness FTP SMB Default Original Size Original Type Resolution Color Mode File Format Duplex Darkness Server Confirmation Shared Folder Default Original Size Original Type Resolution Color Mode File Format Duplex 2 Menu Overview and Basic Setup ee Menu overview Print Setup see Print on page 206 Orientation Portrait Landscape Duplex Copies Resolution Clear Text Off Minimum Normal Maximum Auto CR Skip Blank Pages Emulation Emulation Type Setup a Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Machine Setup Machine ID Fax Number Date amp Time Clock Mode Language Default Mode Power Save Wakeup Event System Timeout Job Timeout Altitude Adjustment Auto Continue Auto Tray Switch Paper Substitution Tray Protection Toner Save PDF Type Stamp Import Setting Export Setting Eco Settings b This o
150. e Users who have administrator rights can install the software e Windows Terminal Services is compatible with your machine 5 Appendix 131 Specifications Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 5 Intel processors 512 MB 1 GB 1 GB 867 MHz or faster Power PC G4 G5 Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 10 8 Intel processors 2 GB 4GB Linux Items Requirements Operating system RedHat Enterprise Linux WS 4 5 6 32 64 bit Fedora 5 6 7 8 9 10 11 12 13 14 15 32 64 bit OpenSuSE 10 2 10 3 11 0 11 1 11 2 11 3 11 4 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 10 10 11 04 32 64 bit SuSE Linux Enterprise Desktop 10 11 32 64 bit Debian 4 0 5 0 6 0 32 64 bit CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB 5 Appendix 132 Specifications Unix Items Operating system Requirements Sun Solaris 9 10 11 x86 SPARC HP UX 11 0 11i v1 11i v2 11i v3 PA RISC Itanium IBM AIX 5 1 5 2 5 3 5 4 6 1 7 1 PowerPC Free HDD space Up to 100 MB 5 Appendix 133 Specifications Network environment K Network and wireless models only see Features by models on page 7 You need to set up the network pro
151. e access point or wireless router The messages are displayed on the display screen in the order below a Connecting The machine is connecting to the access point or wireless router b Connected When the machine is successfully connected to the wireless network the WPS LED light stays on c AP SSID After completing the wireless network connection process the AP s SSID information appears on the display Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Connecting in PIN mode 1 Select Menu gt Network gt Wi Fi gt WPS Setting on the control panel OR For models that have the touch screen on the control panel press Setup gt Machine Setup gt Next gt Network Setup gt Wireless gt WPS Settings OR For models that have the O WPS button on the control panel press and hold the 0 WPS button on the control panel for more than 4 seconds Press PIN or Connect via PIN 2 Using a Network Connected Machine Wireless network setup 3 4 Press OK when the confirmation window appears Machines withouta display screen The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes on the Connecting in PBC mode computer that is connected to the access point or wireless router p 1 Press and hold the WPS button on the control panel for about 2 4 The messages are
152. e file policy for generating file name before you proceed with the job through optional memory If the optional memory already has the same name when you entered a new file name you can rename or overwrite it 4 Special Features 280 5 Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine Accessing management tools 282 Easy Capture Manager 283 Samsung AnyWeb Print 284 Easy Eco Driver 285 Using SyncThru Web Service 286 Using Samsung Easy Document Creator 289 Using Samsung Easy Printer Manager 290 Using Samsung Printer Status 293 Using Samsung Printer Experience 295 Using the Linux Unified Driver Configurator 301 Accessing management tools Samsung provides a variety of management tools for Samsung printers 1 Make sure that the machine is connected to your computer and powered on From the Start menu select Programs or All Programs N e For Windows 8 from the Charms select Search gt Apps Find Samsung Printers Wy Under Samsung Printers you can see installed management tools J Click the management tool you want to use VI e After installing the driver for some management tools you can access them directly from the Start menu gt Programs or All Programs e For Windows 8 after installing the driver for some management tools you can access them directly from the Start screen by clicking on the corresponding tile 5 Usef
153. e for Windows OS users only see Software on page 7 Error Samsung I rinter status Samsung Printer Status overview If an error occurs while operating you can check the error from the Samsung Printer Status Samsung Printer Status is installed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing The machine has at least one error Preferences click the Basic tab gt Printer Status button These icons appear on the Windows task bar Toner Level You can view the level of toner remaining in each toner cartridge The machine and the number of toner cartridge s shown in the above window may differ depending on the machine in use Some machines do not have this feature 2 Option You can set printing job alert related settings 5 Useful Management Tools 293 Using Samsung Printer Status Order Supplies You can order replacement toner cartridge s from online User s Guide You can view the online User s Guide 2 This button opens the Troubleshooting Guide when an error occurs You can directly open the troubleshooting section in the user s guide 5 Close Close the window 5 Useful Management Tools 294 Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location You 2 The sc
154. e imaging unit has reached its end of life the machine will stop printing In this case you can choose to stop or continue printing from the SyncThru Web Service Settings gt Machine Settings gt System gt Setup gt Supplies Management gt Imaging Unit Stop or Samsung Easy Printer Manager Device Settings gt System gt Supplies Management gt Imaging Unit Stop Turning off this option and continuing to print may damage the device s system 4 Troubleshooting 119 Understanding display messages Messages appear on the control panel display to indicate the machine s status or errors Refer to the tables below to understand the messages and their meaning and correct the problem if necessary 2 You can resolve the error with the guideline from the computers s Printing Status program window see Using Samsung Printer Status on page 293 Ifa message is not in the table reboot the power and try the printing job again If the problem persists call a service representative When you call for service provide the service representative with the contents of display message Some messages may not appear on the display depending on the model or optional goods error number indicates the error number tray type indicates the tray number media type indicates the media type media size indicates the media size unit type indicates the unit type Paper Jam related messages Message e Or
155. e margins to at least 6 4 mm 0 25 inches away from the edges of the material 2 Menu Overview and Basic Setup 46 Media and tray Setting the paper size and type K Ifyou want to use special sized paper such as billing paper select the Paper tab gt Size gt Edit and set Custom Paper Size Settings in the Printing Preferences see Opening printing preferences on page 53 After loading paper in the paper tray set the paper size and type using the control panel buttons 2 e The paper setting in the machine and driver should match to print without a paper mismatch error To change the paper setting set in the machine from the Samsung Easy Printer Manager select Switch to advanced mode gt Device Settings Or if your machine supports a display screen you can set it using the Menu button on the control panel Then set the paper type from the Printing preferences window gt Paper tab gt Paper Type see Opening printing preferences on page 53 e It may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu gt System Setup gt Paper Setup gt Paper Size or Paper Type on the control panel 2 Select the tray and the option you want 3 Press OK to save the selection 4 Press Stop Clear button to return to ready mode 2 Menu Overview and Basic Setup Media and tray Using the output support Ifmore than 50 pages one sided of Legal paper is stack
156. e sensitive and have a maximum length of 32 characters Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report can be set to print after each job or only after failed transmissions TIFF Tagged Image File Format TIFF is a variable resolution bitmapped image format TIFF describes image data that typically come from scanners TIFF images make use of tags keywords defining the characteristics of the image that is included in the file This flexible and platform independent format can be used for pictures that have been made by various image processing applications Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner Toner is a powder used in laser printers and photocopiers which forms the text and images on the printed paper Toner can be fused by by a combination of heat pressure from the fuser causing it to bind to the fibers in the paper Glossary go Glossary TWAIN Watermark An in
157. e sided Printing Manual e Long Edge This option is the conventional layout used in bookbinding e Reverse Double Sided Printing Check this option to reverse the print order when duplex printing This option is not available when you use Double sided Printing Manual Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document JP o Watermark The watermark option allows you to print text over an existing document For example you use it when you want to have large gray letters reading DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document 4 Special Features Printing features Item Description a To change the print settings from your software application access Printing Preferences b Click the Advanced tab select Edit from the Watermark drop down list The Edit Watermarks window appears Watermark Creating a c Enter a text message in the Watermark Message box watermark f You can enter up to 256 characters The message displays in the preview window a To change the print settings from your software application access Printing Preferences Watermark b Click the Advanced tab select Edit from the Watermark drop down list The Edit Watermar
158. eady mode The display reminds you that you are in ready mode and that a delayed fax is set 2 e When you forward a fax by an email you must first set the mail server and IP address in SyncThru Web Service see Using SyncThru Web Service on page 286 You can check the list of delayed fax jobs Press Menu gt System Setup gt Report gt Fax Scheduled Jobs on e Though you sent or received a color fax the data is forwarded in the control panel grayscale 4 Special Features f Fax features 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Press amp fax gt Menu gt Fax Feature gt Send Forward gt Forward to Fax Forward to Email or Forward to Server on the control panel Or select Setup gt Machine Setup gt Next gt Fax Setup gt Send Forward gt Forward to Fax Forward to Email or Forward to Server on the touch screen 2 Forward options may not be available depending on model or optional goods see Variety feature on page 9 3 Enter the destination fax number email address or server address and press OK 4 Press Stop Clear button or home icon to return to ready mode Subsequent sent faxes will be forwarded to the specified fax machine Forwarding a received fax You can set the machine to forward the received or sent fax to other destination by a fax an email or a server If you are out of off
159. ecommended In this mode the setup is automatic The machine will display a list of available networks from which to choose After a network is chosen then printer will prompt for the corresponding security key Custom In this mode users can give or edit manually their own SSID Or choose the security option in detail Setup using Windows 2 Shortcut to the Samsung Easy Wireless Setup program without the CD If you have installed the printer driver once you can access the Samsung Easy Wireless Setup program without the CD see Accessing management tools on page 282 2 Using a Network Connected Machine Wireless network setup Access point via USB cable recommended Items to prepare Access point Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable Creating the infrastructure network 1 Check wheter the USB cable is connected to the machine 2 Turn on your computer access point and machine 2 Using a Network Connected Machine 180 Wireless network setup 3 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start gt All programs gt Accessories gt Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search gt Apps and searc
160. ect to Save to Location Send to E mail or Send to SNS 4 Select the option you want 8 Click on Save Saving a Scan Send E mailing a Scan or Share Uploading Scan and save your scanned image Ul 2 If there is room on the document glass more than one item can be scanned 2 If scanning does not operate in Image Capture update Mac OS to the latest i sie version at the same time Use the tool to make multiple selection areas Scanning from network connected machine Scanning from USB connected machine 2 Network or wireless model only see Features by models on page 7 1 Make sure that your machine is connected to a network 1 Make sure that the machine is connected to your computer and powered on 2 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on 2 Place a single document face down on the document glass or load the page 49 documents face up into the document feeder see Loading originals on page 49 3 Start Applications and click Image Capture 4 Special Features 265 Scan features 4 According to OS follow steps below For 10 5 Click Devices gt Browse Devices on Menu bar Make sure that Connected checkbox is checked beside your machine in Bonjour Devices For 10 6 10 8 select your device below SHARED 5 Set the scan options on this program Scan and save your scanned image OV
161. ed The stopped status might be activated when some problems in printing occur e Check if your application has special print options such as oraw If oraw is specified in the command line parameter then remove it to print properly For Gimp front end select print gt Setup printer and edit the command line parameter in the command item The machine does not print It is aknown problem that occurs when a color machine is used on version 8 51 or earlier of Ghostscript 64 bit Linux OS and has been whole pages and output is reported to bugs ghostscript com as Ghostscript Bug 688252 The problem is solved in AFPL Ghostscript v 8 52 or above Download printed on half the page the latest version of AFPL Ghostscript from http sourceforge net projects ghostscript and install it to solve this problem I cannot scan via Gimp Front Check if Gimp Front end has Xsane Device dialog on the Acquire menu If not you should install Xsane plug in for Gimp on the your end computer You can find Xsane plug in package for Gimp on Linux distribution CD or Gimp home page For the detailed information refer to the Help for Linux distribution CD or Gimp Front end application If you wish to use another kind of scan application refer to application s Help Cannot open port device file Avoid changing print job parameters e q via LPR GUI while a print job is in progress Known versions of CUPS server break the
162. ed in the output y tray paper can be mis aligned or paper jams can occur Do not let paper to stack up in the output tray e When printing on thick paper paper may not properly align on the output support Close the output support or turn the paper over in the tray before printing A The surface of the output tray may become hot if you print a large number of pages at once Make sure that you do not touch the surface and do not allow children near it The printed pages stack on the output support and the output support will help the printed pages to align Unfold the output support 2 Menu Overview and Basic Setup 48 Media and tray Do not load paper smaller than 142 x 148 mm 5 6 x 5 8 inches or larger than You can use the scanner glass or the document feeder to load an original for 216 x 356 mm 8 5 x 14 inches copying scanning and sending a fax Do not attempt to load the following s of paper in order to prevent paper Jan Joweiprint quality and macine damage Ki Illustrations on this user s guide may differ from your machine depending Carbon paper or carbon backed paper on its options or models Check your machine type see Front view on page 20 Coated paper Onion skin or thin paper Wrinkled or creased paper On the scanner glass Curled or rolled paper Torn paper Using the scanner glass you can copy or scan originals You can get the best scan quality espe
163. ee ID card copying on page 60 2 Darkness Adjusts the brightness level to make a copy for easier reading when the original contains faint markings and dark images wes Configures the wireless network connection easily without a computer see Wireless network setup on page 173 3 Display screen Shows the current status and prompts during an operation Copy Switches to Copy mode 5 Fax amp Switches to Fax mode Arrows Scroll through the options available in the selected menu and increase or decrease values 7 OK Confirms the selection on the screen Numeric keypad Dials a number or enters alphanumeric characters see Keypad letters and numbers on page 236 1 Introduction 22 Control panel overview 9 Address Book Allows you to store frequently used fax numbers or search for stored fax numbers see Storing email address on page 234 or Setting up the Address Book on page 238 10 Redial Pause Redials the recently sent fax number or received caller ID in ready mode or inserts a pause into a fax number in edit mode see Redialing the fax number on page 269 11 Stops current operation Stop Clear P P 12 Turns the power on or off or wakes up the machine from the power save mode If you need to turn the machine off press this button for Power Wakeup more than three seconds 13 Start Begins a printing job 14 Power Saver Goes into sleep mode 89 COO OG OP 15 On Hook Dia
164. effield This means the numeric level of smoothness e The paper types available in multi purpose tray Plan Thick Thicker Thin Cotton Colored Pre printed Recycled Envelope Transparency Labels Cardstock Bond Archive f The paper types available in tray 1 Plan Thick Thin Recycled Cardstock Bond Archive 5 Appendix 130 Specifications System requirements Microsoft Windows Operan y e Requirement recommended CPU RAM free HDD space Windows XP Intel Pentium IIl 933 MHz Pentium IV 1 GHz 128 MB 256 MB 1 5 GB Windows Server 2003 Intel Pentium III 933 MHz Pentium IV 1 GHz 128 MB 512 MB 1 25 GB to 2 GB Windows Server 2008 Intel Pentium IV 1 GHz Pentium IV 2 GHz 512 MB 2 GB 10 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme e DVD R W Drive Windows Server 2008 R2 Intel Pentium IV 1 GHz x86 or 1 4 GHz x64 processors 2 GHz or faster 512 MB 2 GB 10 GB Windows 8 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme e DVD R W Drive Internet Explorer 6 0 or higher is the minimum requirement for all Windows operating systems
165. els on page 7 Open Samsung Easy Printer Manager see Using Samsung Easy Printer Manager on page 290 Select the appropriate machine from the Printer List Select Scan to PC Settings menu Select the option you want Scan Activation Determines whether or not scanning is enabled on the device Basic tab Contains settings related to general scan and device settings Image tab Contains settings related to image altering Press Save gt OK Scanning from network connected machine K This feature is not available for the machine that does not support the network interface see Rear view on page 21 Make sure the printer driver is installed on your computer using the software CD since the printer driver includes the scan program see Installing the driver locally on page 25 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 2 Select Scan gt Scan To PC gt Network PC on the control panel Or select Scan gt Network PC on the touch screen eo If you see Not Available message check the port connection 3 Select your registered computer ID and enter the Password if necessary 4 Special Features 259 Scan features Li Ul ID is the same ID as the registered scan ID for Samsung Easy Printer Manager gt a Switch to advanced mode gt Scan to PC Settings Password is the 4 d
166. er Fine Color Mode Mono Color Original Type Text Text Photo Photo Original Size Duplex 1 Sided 2 Sided 2 Sided Rotated 2 Menu Overview and Basic Setup 31 Multi Send Delay Send Send Forward Forward to Fax Forward to Email Forward to Server Receive Forward Forward to Fax Forward to PC Forward to Email Forward to Server Forward amp Print Secure Receive Off On Print Cancel Job Menu overview Fax Setup see Sending setup on page 212 Receiving setup on page 213 Sending Redial Times Redial Term Prefix Dial ECM Mode Fax Confirmation Image TCR Dial Mode Toll Save Receiving Receive Mode Fax Tel Ans Fax DRPD Mode Ring to Answer Stamp Rcv Name Rcv Start Code Auto Reduction Discard Size Junk Fax Setup DRPD Mode Duplex Print Change Default Darkness Resolution Color Mode Original Type Original Size Duplex Manual TX RX USB Feature Original Size Original Type Resolution Color Mode File Format Duplex Darkness Email Feature Original Size Original Type Resolution Color Mode File Format Duplex Darkness Scan Feature FTP Feature Original Size Original Type Resolution Color Mode File Format Duplex Darkness SMB Feature Original Size Original Type Resolution Color Mode File Format Duplex Darkness see Scan feature on page 216 Shared Folder Feature Original Size Original Type Resolution Color Mode Fil
167. er associated with a network adapter MAC address is a unique 48 bit identifier usually written as 12 hexadecimal characters grouped in pairs e g 00 00 0c 34 1 1 4e This address is usually hard coded into a Network Interface Card NIC by its manufacturer and used as an aid for routers trying to locate machines on large networks MFP Multi Function Peripheral MFP is an office machine that includes the following functionality in one physical body so as to have a printer a copier a fax a scanner and etc Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist mostly of white space this minimizes the transmission time of most faxes MMR Modified Modified READ MMR is a compression method recommended by ITU TT 6 Modem A device that modulates a carrier signal to encode digital information and also demodulates such a carrier signal to decode transmitted information MR Modified Read MR is a compression method recommended by ITU T T 4 MR encodes the first scanned line using MH The next line is compared to the first the differences determined and then the differences are encoded and transmitted Glossary ga Glossary NetWare OSI A network operating
168. er depending on model Printing Preferences Favorites Basic Paper Graphics Advanced Eco Samsung v Last Used Setting r This favorite enables you to print with last used setings Normal Printing rr This favorite enables you to print with all factory default settings w Double Sided Printing n t support this feature 2 Ead Eco Preview Printing E as This favorite enables you to see a print preview and save ton A Currently connected printer does EN This favorite enables you to save paper by printing on double sides of a sheet real 2 in 1 Printing This favorite enables you to save paper by printing 2 pages on one side of a sheet feal Booklet Printing This favorite enables you to lay out a document as a booklet format w Secure Printing This favorite enables you to print as confidential in print mode A Currently connected printer doesn t support this feature re Options 2 Menu Overview and Basic Setup 53 Preview FA Details A4 mm 210x 297mm inch m huan Basic printing Enter name and description and then select the desired icon 2 e You can apply Eco features to save paper and toner before printing see Easy Eco Driver on page 285 Click OK When you save Favorites all current driver settings are saved VI e You can check the machine s current status pressing the Printer Status button see Using Samsung Printer Status on page 293 To usea s
169. er registration 11 Click Manage your printers Access the Google Docs application from your mobile device Now your printer is registered with Google Cloud Print service Tap the option button of the document that you want to print Google Cloud Print ready devices will appear in the list Tap the send b button Tap the Cloud Print iO button Set the printing options if you want Printing with Google Cloud Print N A uu BW N Tap Click here to Print The printing procedure varies depending on the application or the device you are using You can see the application list that supports Google Cloud Print l Printing from the Chrome browser service The following steps are an example of using the Chrome browser Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet Run Chrome Open the document or email that you want to print Click the wrench icon in the browser s top right corner Printing from an application on mobile device Click Print A new tab for printing appears lect Pri ith Google Cloud Print The following steps are an example of using the Google Docs app from TEE PIINE wit Boogie CIOUG PEIN Android mobile phone Click the Print button AU AWN 2 Using a Network Connected Machine 203 3 Useful Setting Menus This chapter explains how to browse the current status of your machine and the method of setting for
170. ervice if the problem persists There is a problem in the video system Reboot the power If the problem persists please call for service 4 Troubleshooting 125 5 Appendix This chapter provides product specifications and information concerning applicable regulations e Specifications e Regulatory information e Copyright Specifications General specifications K The specification values listed below are subject to change without notice See www samsung com for possible changes in information Items Description Dimension Width x Length x Height M337xFD M337xHD M387xFD M387xHD 414 6 x 420 6 x 449 1 mm 16 32 x 16 56 x 17 68 inches M387xFW M407xFR M407xHR 469 x 444 3 x 482 1 mm 18 46 x 17 49 x 18 98 inches Weight Machine with consumables e M337xFD M337xHD M387xFD 387xHD 15 15 kg 33 4 Ibs M387xFW M407xFR 407xHR 17 07 kg 37 63 Ibs Noise Level Ready mode Less than 26 dB A Print mode M337x series Less than 55 dB A M387x M407x series Less than 57 dB A Copy Scan Scanner glass mode M337x series Less than 57 dB A M387x M407x series Less than 58 dB A Document feeder e M337x series Less than 57 dB A e M387x M407x series Less than 58 dB A Temperature Operation 10 to 30 C 50 to 86 F Storage packed 20 to 40 C 4 to 104 F Humidity Operation 20 to 80 RH Storage packed 10 to 90 RH Power ra
171. es that can be connected via Wi Fi Direct is 3 If Wi Fi Direct is ON this machine only supports IEEE 802 11 b g If the access point is set to work with the 802 11n standard only it may not connect to your machine 2 Using a Network Connected Machine 198 Samsung MobilePrint What is Samsung MobilePrint Supported Mobile OS Samsung MobilePrint is a free application that enables users to print photos e Android OS 2 1 or higher documents and web pages directly from your smartphone or tablet Samsung iOS 4 0 or higher MobilePrint is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi Fi access point Installing a new driver or configuring network settings isn t necessary just simply install the Samsung MobilePrint application and it will automatically detect compatible Samsung printers Besides printing photos iOS 4 0 or higher iPod Touch iPhone iPad web pages and PDFs scanning is also supported If you have a Samsung Android 2 1 or higher Galaxy S series Galaxy Note series Galaxy Tab series multifunction printer scan any document into a JPG PDF or PNG format for Galaxy Camera series and Android mobile devices quick and easy viewing on your mobile device Downloading Samsung MobilePrint To download Samsung MobilePrint go to the application store Samsung
172. ess Book on the touch screen 2 Press OK The machine begins printing 4 Special Features g Registering authorized users 9 Enter User Name Login ID Password Confirm Password E mail This feature may not be available depending on model or optional goods Address and Fax Number see Features by models on page 7 K You can easily add individual address if you check Yes for Add individual s To send a scanned image copy image or fax data through email or via network after this group is created server safely you must register account information of authorized users to your local machine using SyncThru Web Service 1 0 Click Apply 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 286 2 Click Login on the upper right of the SyncThru Web Service website 3 Type in the ID and Password then click Login We recommend you to change the default password for security reasons ID admin Password sec00000 4 Click Security gt User Access Control gt Authentication 5 Select Basic Authentication in the Authentication Mode and select Local Authentication in the AA Method and click 6 Click Apply 7 Click OK in the confirmation pop up window 8 Click User Profile gt Add 4 Special Features 242 Printing features 2 e For basic printing features refer to the Basic Guide see Basic printing on page 52 e This feature may not be available depending
173. ess configuration manually click Advanced Setting Enter the wireless Network Name Enter the SSID of the access point SSID is case sensitive e Operation Mode Select Infrastructure e Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network WPA Personal or WPA2 Personal Select this option to authenticate the print server based on a WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key pass phrase which is manually configured on the access point and each of its clients e Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES e Network Password Enter the encryption network password value e Confirm Network Password Confirm the encryption network password value e WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security settings Enter the Network Password of the access point or router When the network connection window appears disconnect the network cable Then click Next The network cable connection can interfere with searching for wireless devices If your printer supports Wi Fi Direct the following screen appears Click Next Wi Fi Direct Set
174. ess device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R amp TTE directive Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark is on the system label European states qualified under wireless approvals EU countries European states with restrictions on use EU EEA EFTA countries No limitations at this time Israel only 51 30319 NID DWWPNA TIWN IV IVININ VWN DN PWINA IW 19419190 AIVINA DN PINNI NON ANN 2990 HVY 99 13 NWT NII Regulatory compliance statements Wireless guidance Low power Radio LAN devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sections The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label If the country you will be using the wireless device in is not listed contact your local Radio Approval agency for requirements Wireless devices are closely regulated and use may not be allowed 5 Appendix 144 J Regulatory information
175. ess in the browser window 9 The confirmation window appears please check your wireless setup If For example the setup is right click Apply arin p 192 168 1 3 Click Login on the upper right of the SyncThru Web Service website 2 Using a Network Connected Machine 192 Wireless network setup 4 Type in the ID and Password then click Login We recommend you to change the default password for security reasons 2 e You cannot connect your mobile device to the internet through the printer s Wi Fi Direct ID admin e The supported protocol list may differ from your model Wi Fi Direct Password sec00000 networks do NOT support IPv6 network filtering IPSec WINS and SLP services 5 When the SyncThru Web Service window opens click Network e The maximum number of devices that can be connected via Wi Fi Direct Settings is 3 6 Click Wireless gt Custom You can also turn the Wi Fi network on off Setting up Wi Fi Direct You can enable Wi Fi Direct feature by one of the following methods Setting the Wi Fi Direct for mobile printing From the USB cable connected computer recommended Wi Fi Direct is an easy to setup peer to peer connection method between the Wi Fi Direct certified printer and a mobile device that provides a secure connection and better throughput than ad hoc mode After the driver installation is complete Samsung Easy Printer Manager can be set and changes in the Wi Fi Direct can be
176. et to use this feature Printer Settings You can configure various machine settings such as machine setup paper layout emulation networking and print information through SyncThru Web Service Your machine needs to be connected to a network This button will be disabled if your machine is connected via USB cable Device List amp Latest Scanned 6 Image The scan list displays devices that supports Samsung Printer Experience Under the device you can see the latest scanned images Your machine needs to be connected to a network to scan from here This section is for the users with multi functional printers Printing from Windows 8 This section explains common printing tasks from the Start screen Basic printing 1 2 3 4 Open the document to print From the Charms select Devices Select your printer from the list Select the printer settings such as the number of copies and orientation 5 Useful Management Tools 296 5 Click the Print button to start the print job Orientation Portrait Color mode Color Letter Pages per sheet Using Samsung Printer Experience Cancelling a print job If the printing job is waiting in the print queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon 4 lt 4 in the Windows task bar You can also cancel the current job by pressing Cancel or Stop Clear bu
177. ets the color mode If you select Mono in this option you cannot select JPEG in File Format File Format Sets the file format in which the image is to be saved When you select TIFF or PDF you can select to scan multiple pages If you select JPEG in this option you cannot select Mono in Color Mode Duplex Sets the duplex mode Darkness Sets the brightness level to scan an original 3 Select the desired status you want and press OK 4 Repeat steps 2 and 3 to set other setting options 5 Press Stop Clear button to return to ready mode Printing from a USB memory device You can directly print files stored on a USB memory device File is supported by Direct Print option PRN Only files created by provided driver with your machine are compatible different TIFF TIFF 6 0 Baseline JPEG JPEG Baseline PDF PDF 1 7 or lower version If you print PRN files created from other machine the printout would be 2 Menu Overview and Basic Setup 69 Using USB memory device To print a document from a USB memory device Backing up data 7 Insert a USB memory device into the USB memory port on your machine and then press Direct USB Select USB Print Select the folder or file you want and press OK If you see or D in the front of a folder name there are one or more files or folders in the selected folder Select the number of copies to be printed or enter the number Press OK Start or Pr
178. fax and convert to E Book directly from the Microsoft Office program 2 Click the Help WPD button from the window and then click on any option you want to know about 5 Useful Management Tools 289 Using Samsung Easy Printer Manager Open the Applications folder gt Samsung folder gt Samsung Easy Printer 2 e This feature may not be available depending on model or optional goods Manager see Software on page 7 The Samsung Easy Printer Manager interface is comprised of various basic e Available for Windows and Mac OS users only see Software on page 7 sections as described in the table that follows For Windows Internet Explorer 6 0 or higher is the minimum requirement for Samsung Easy Printer Manager K The screenshot may differ depending on the operating system you are ere using Samsung Easy Printer Manager is an application that combines Samsung g machine settings into one location Samsung Easy Printer Manager combines device settings as well as printing environments settings actions and Samsung Easy Printer Manager launching All of these features provide a gateway to conveniently use your sme Easy Printer Manager Samsung machine Samsung Easy Printer Manager provides two different user l interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button Supplies Understanding Samsung Easy Printer
179. g the front cover e pulling a tray out or pushing a tray in connecting a USB memory device only for the models that support USB memory devices Firmware Version Shows the product s firmware version 3 Useful Setting Menus 221 System setup Item Auto Tray Switch Description Determine whether or not the machine continues printing when it detects the paper does not match For example if both tray 1 and tray 2 are filled with the same size paper the machine automatically prints from tray 2 after the tray 1 runs out of paper K This option does not appear if you selected Auto for Paper Source from printer driver Item Toner Save Description Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode but it reduces print quality Paper Substitution Automatically substitutes the printer driver s paper size to prevent the paper mismatch between Letter and A4 For example if you have A4 paper in the tray but you set the paper size to Letter in the printer driver the machine prints on A4 paper and vice versa Tray Protection Decides to use or not use the Auto tray switch feature If you set tray 1 to On for example then tray 1 is excluded during tray switching K This setting works for copy or print jobs It doesn t affect fax jobs PDF Type Allows you to select the PDF type when saving
180. g your fax an error message appears on the display If you receive an error message press Stop or Stop Clear to clear the message and try to send the fax again 4 Special Features 269 Fax features 4 Click Print or OK 2 You can set your machine to print a confirmation report automatically each time sending a fax is completed Press amp fax gt Menu gt Fax 5 Setup gt Sending gt Fax Confirmation on the control panel Sending a fax in the computer 6 Ki This feature may not be available depending on model or optional goods You can send a fax from your computer without going to the machine To send a fax from your computer the Samsung Network PC Fax program must be installed This program will be installed when you installed the printer 1 driver 1 Open the document to be sent 2 2 Select Print from the File menu 3 The Print window will be displayed It may look slightly different 4 depending on your application 3 Select Samsung Network PC Fax from the Print window Enter the recipients numbers and select the option Select the Help menu from the window and click on any option you want to know about Click Send see Features by models on page 7 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not be present You cannot send a color fax using this feature Place a single document face down on the document glass or load
181. ga Index A accessories installing 85 ordering 75 address book editing 238 general setup 227 group editing 239 group registering 239 registering 238 using 238 address book setup 238 AirPrint 200 AnyWeb Print 284 authorized users registering 242 B buttons Darkness 22 eco 23 id copy 22 numeric keypad 22 reduce enlarge 23 scan to 23 WPS 22 C cleaning inside 92 outside 91 pickup roller 94 scan unit 95 cleaning a machine 91 control panel 22 convention 13 copy general setup 207 copying basic copying 58 reducing or enlarging copies 59 D default settings tray setting 47 device options 85 direct printing utility 252 driver installation Unix 167 E easy document creator 289 e book conversion 289 eco printing 55 email address 234 searching 234 storing 234 entering character 236 error message 120 F favorites settings for printing 54 fax automatic redialing 269 canceling a reserved fax job 271 changing the receive modes 274 delaying a fax transmission 270 forwarding a received fax to another destination 272 forwarding a sent fax to another destination 271 general setup 211 printing faxes on both sides of the paper Index Index 277 receiving a fax in the computer receiving faxes in memory receiving in Answering Machine mode receiving in DRPD mode receiving in Fax mode receiving in secure mode receiving in Tel mode receiving with ext telephone redialing the last numbe
182. ge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary e Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area e Do not use sharp objects such as a knife or scissors to open the toner cartridge package They might scratch the drum of the cartridge e If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 3 Maintenance j Redistributing toner M3370 M3870 M4070 series 3 Maintenance j Redistributing toner M3375 M3875 M4075 series 3 Maintenance EJ Replacing the toner cartridge A toner cartridge has almost reached its estimated cartridge life e The status LED and the toner related message on the display indicate when the toner cartridge should be replaced e The computer s Samsung Printing Status Program window appears on the computer telling you cartridge is empty on toner see Using Samsung Printer Status on page 293 Check the type of the toner cartridge for your machine see Available consumables on page 74 2 e Shake the toner cartridge thoroughly it will increase the initial print quality e Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 A e To prevent damage to the toner cartridge do not expose it to light for more tha
183. ggested solutions Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing options K It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Mac with Acrobat Reader 6 0 or higher colors print incorrectly Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader K Refer to the Mac User s Guide that came with your computer for further information on Mac error messages 6 Troubleshooting 326 Operating system problems Common Linux problems Condition Suggested solutions The machine does not print e Check if the printer driver is installed in your system Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines Make sure that your machine is displayed on the list If not open Add new printer wizard to set up your device e Check if the machine is started Open Printers configuration and select your machine from the printers list Look at the description in the Selected printer pane If its status contains Stopped press the Start button Normal operation of the machine should be restor
184. h for Run Type in X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe Read and check The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program optional Then click Next a 1 Welcome 2 Connecting Printers 3 Select Software Before installing any software you must accept the following agreement Click each link to review detailed informaton 4 Installation 5 Finish The software End User License Agreement have reviewed and accept the term of the License Agreement J have reviewed and agree to transfer printer information to Samsung C Ceo Select Configure the wireless network connection using USB cable on the Printer Connection Type screen Then click Next After searching the window shows the wireless network devices Select the name SSID of the access point you want to use and click Next If the wireless network is already set up the Wireless Network Information window appears Select I want to install software with the current settings Recommended Then click Next 2 Using a Network Connected Machine 181 Wireless network setup E If you cannot find the network name you want to choose or if you want to set the wirel
185. hange the default password for security reasons website http www google com cloudprint learn or http support google com cloudprint for more information about Google Cloud ID admin Print Password sec00000 Ifthe network environment is using a proxy server you need to configure the proxy s IP and port number from Settings gt Network Settings gt Google Cloud Print gt Proxy Setting Contact your network service provider or network administrator for more information Registering your Google account to the printer 4 e Make sure the printer machine is turned on and connected to a wired or wireless network that has access to the Internet You should create your Google account in the advance 7 When the SyncThru Web Service window opens click Settings gt Network Settings gt Google Cloud Print 8 Enter your printer s name and description 1 Open the Chrome browser es 9 Click Register 2 Visit www google com The confirmation pop up window appears 3 Sign in to the Google website with your Gmail address 2 Using a Network Connected Machine 202 Google Cloud Print 1 Install the Cloud Print application on your mobile device 2 If you set the browser to block pop ups the confirmation window will not appear Allow the site to show pop ups If you do not have the application download it from the application store such as Android Market or App Store 10 Click Finish print
186. he BOOTP servers assign the IP address from a pool of addresses to each client BOOTP enables diskless workstation computers to obtain an IP address prior to loading any advanced operating system CCD Charge Coupled Device CCD is a hardware which enables the scan job CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine Collation It is the printing term used for a toner usage measurement on printing For example 5 coverage means that an A4 sided paper has about 5 image or text on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same time a toner usage will be as much as the coverage CSV Comma Separated Values CSV A type of file format CSV is used to exchange data between disparate applications The file format as it is used in Microsoft Excel has become a de facto standard throughout the industry even among non Microsoft platforms DADF Collation is a process of printing a multiple copy job in sets When collation is selected the device prints an entire set before printing additional copies Control Panel A control panel is a flat typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine A Duplex Automatic Document Feeder DADF is a scanning unit that will automatically feed and turn over an original
187. he glossary chapter All illustrations in this user s guide may differ from your machine depending on its options or model you purchased The screenshots in this administrator s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers to printer or MFP General icons Icon Text Description i Gives users information to protect the machine from A Caution possible mechanical damage or malfunction Provides additional information or detailed a Note specification of the machine function and feature 1 Introduction E Safety information These warnings and precautions are included to prevent injury to you and others and to prevent any potential damage to your machine Be sure to read Operating environment and understand all of these instructions before using the machine After reading this section keep it in a safe place for future reference A Warning Important safety symbols vo O Do not use if the power cord is damaged or if the electrical outlet is A not grounded e e e e e Explanation of all icons and signs used in this chapter This could result in electric shock or fire O Do not place anything
188. he machine caused by the use of a refilled remanufactured or non Samsung brand toner cartridges Estimated cartridge life Estimated cartridge life the life of the toner cartridge yield depends on the amount of toner that print jobs require The actual print yield may vary depending on the print density of the pages you print on operating environment percentage of image area printing interval media type and or media size For example if you print a lot of graphics the consumption of the toner is higher and you may need to change the cartridge more 3 Maintenance often j Redistributing toner When the toner cartridge is near the end of its life e White streaks or light printing occurs and or density variation side to side e The Status LED blinks red The toner related message saying that the toner is low may appear on the display e The computer s Samsung Printing Status program window appears on the computer telling you which cartridge is low on toner see Using Samsung Printer Status on page 293 If this happens you can temporarily improve print quality by redistributing the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the toner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 A e To prevent damage to the toner cartrid
189. his option is on Alarm Sound Turns the alarm sound on or off An alarm tone sounds when an error occurs or fax Communication ends if this option is on Speaker Volume Turns on or off the sounds from the telephone line through the speaker such as a dial tone or a fax tone With this option set to Comm which means the speaker is on until the remote machine answers 2 You can adjust the volume level using On Hook Dial You can adjust the speaker volume only when the telephone line is connected a Press La on the control panel b Press On Hook Dial A dial tone sounds from the speaker c Press the arrows until you hear the volume you want d Press On Hook Dial to save the change and return to ready mode page 30 To change the menu options A Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on e Press 5 Menu gt System Setup gt Report on the control panel e Or press Setup gt Machine Setup gt Next gt Reports on the touch screen Item Configuration Description Prints a report on the machine s overall configuration e Supplies Info e Supplies Information Prints supplies information page Address Book Prints all of the addresses currently stored in the machine s memory Dial Tone Volume Adjusts the dial tone volume You can select different levels Demo Page
190. hows information on your machine s network IP address on page 158 Configuration connection and configuration TCP IP IPv4 You can set whether to use Ethernet on or off There are lots of parameters to be set If you are not sure leave as is or consult the network Ethernet Port Sdmimisiraior Turn the power off and on after you change this option Selects this option to use the network environment TCP IP IP CPAP Pwe through IPv6 see IPv6 configuration on page 170 3 Useful Setting Menus 228 Network setup Option HTTP Description You can set whether to use SyncThru Web Service or not Ki Turn the power off and on after you change this E option Option UPnP SSDP Description You can set UPNP protocol K Turn the power off and on after you change this option WINS You can configure the WINS server WINS Windows Internet Name Service is used in the Windows operating system You can set mDNS Multicast Domain Name System SNMP V1 V2 You can set SNMP Simple Network Management Protocol Administrator s can use SNMP to monitor and manage machines on the network SNTP You can set SNTP Simple Network Time Protocol settings SNTP synchronizes the clocks of the computer systems through the Internet NTP so there would not be a time difference when exchanging data Turn the power off and on after you change this option MDNS setting
191. icates the functions of one system with a different system so that the second system behaves like the first system Emulation focuses on exact reproduction of external behavior which is in contrast to simulation which concerns an abstract model of the system being simulated often considering its internal state Ethernet Ethernet is a frame based computer networking technology for local area networks LANs It defines wiring and signaling for the physical layer and frame formats and protocols for the media access control MAC data link layer of the OSI model Ethernet is mostly standardized as IEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present Foreign Device Interface FDI is a card installed inside the machine to allowa third party device such as a coin operated device or a card reader Those devices allow the pay for print service on your machine FTP A File Transfer Protocol FTP is acommonly used protocol for exchanging files over any network that supports the TCP IP protocol such as the Internet or an intranet Fuser Unit The part of a laser printer that fuses the toner onto the print media It consists of a heat roller and a pressure roller After toner is transferred onto the paper the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently which is why paper is warm when it comes out of a laser printer Glossary 338 Glos
192. ice but have to receive the fax this feature may be useful 2 Though you sent or received a color fax the data is forwarded in grayscale Press fax gt Menu gt Fax Feature gt Receive Forward gt Forward to Fax Forward to PC Forward to Email or Forward to Server on the control panel Or select Setup gt Machine Setup gt Next gt Fax Setup gt Receive Forward gt Forward to Fax Forward to PC Forward to Email or Forward to Server on the touch screen e Forward options may not be available depending on model or optional goods see Variety feature on page 9 e To set the machine to print out a fax when fax forwarding has been completed select Forward amp Print Enter the destination fax number email address or server address and press OK Enter the starting tim and ending time then press OK Press Stop Clear button or home fay icon to return to ready mode Subsequent sent faxes will be forwarded to the specified fax machine 4 Special Features l Fax features Sending faxes on both sides of paper Receiving a fax in the computer This is available only when you load originals into the document feeder e Some menus may not appear on the display depending on options or models If so it is not applicable to your machine e This feature may not be available depending on model or optional goods see Features by models on page 7 Place a single document face down on the document
193. ied path Since machine drivers should be installed on the OS specific location this command applies to only application software xor X Uses existing machine driver files to create printer instance if it is already installed This command provides a way to install a printer instance that uses installed printer driver files without installing an additional driver 2 Using a Network Connected Machine 164 Installing driver over the network Command line up lt printer name gt or UP lt printer Definition Removes only specified printer instance and not the driver files Description This command provides a way to remove only specified printer instance from your system without effecting name gt other printer drivers It will not remove printer driver files from your system dor Uninstalls all device drivers This command will remove all D and applications from your installed device drivers and system application software from your system v lt share name gt or V lt share name gt Shares installed machine and add other available platform drivers for Point amp Print It will install all supported Windows OS platform s machine drivers to system and share it with specified lt share name gt for point and print o or Opens Printers and Faxes This command will open O folder after installation Printers and Faxes folde
194. iginal paper jam inside of scanner Remove jam Meaning The loaded original document has jammed in document feeder Suggested solutions Clear the jam see Clearing original document jams on page 111 Paper Jam in tray 1 Paper has jammed in the tray Clear the jam see In tray1 on page 100 Paper Jam in tray 2 Paper has jammed in the optional tray Clear the jam see In optional tray on page 101 Paper Jam in MP tray Paper has jammed in the multi purpose tray Clear the jam see In the multi purpose or manual feeder tray on page 103 Jam inside machine Paper has jammed in inside the machine Clear the jam see Inside the machine on page 105 e Jam inside of duplex Paper has jammed in inside the duplex Clear the jam see In the duplex unit area on page 110 Jamin exit area Paper has jammed in the paper exit area Clear the jam see In the exit area on page 108 4 Troubleshooting 120 Understanding display messages Toner related messages i Message Error error number Toner Cart Failure error number Call for service Error error number Toner Failure error number Install toner again Toner not installed Toner cartridge is not installed Meaning A toner cartridge is not installed Message Replace IMG unit Replace with new imaging unit Suggested solutions Reinstall the toner ca
195. igit number registered password for Samsung Easy Printer Manager gt a Switch to advanced mode gt Scan to PC Settings Select the option you want and press OK Scanning begins Scanned image is saved in computer s C Users users name My Documents The saved folder may differ depending on your operating system or the application you are using Scanning to email K This feature may not be available depending on model or optional goods see Features by models on page 7 Setting up an email account U A W N 2 Access the SyncThru Web Service see Using SyncThru Web Service on page 286 Select Settings gt Network Settings and Outgoing Mail Server SMTP Enter the IP address in dotted decimal notation or as a host name Enter the server port number from 1 to 65535 Check the box next to SMTP Requires Authentication to require authentication Enter the SMTP server login name and password Press Apply If the authentication method of SMTP server is POP3 before SMTP put a check mark of SMTP Requires POP Before SMTP Authentication Enter the IP address and port number 4 Special Features 260 Scan features Scanning and sending an email 2 A CoO N AO UI Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 Select scan gt Scan to Email on the control panel
196. in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 4 The basic print settings including the number of copies and print range are selected within the Print window Totake advantage of the advanced printing features click Properties or Preferences from the Print window see Opening printing preferences on page 53 5 To start the print job click OK or Print in the Print window 2 Menu Overview and Basic Setup 52 i Basic printing If the print job is waiting in the print queue or print spooler cancel the job as follows e You can access this window by simply double clicking the machine icon SB in the Windows task bar e You can also cancel the current job by pressing Stop or Stop Clear button on the control panel Opening printing preferences 2 e The Printing Preferences window that appears in this user s guide may differ depending on the machine in use e When you select an option in Printing Preferences you may see a warning mark amp or a An 4 mark means you can select that certain option but it is not recommended and an amp mark means you cannot select that option due to the machine s setting or environment 1 Open the document you want to print 2 Select Print from the file menu The Print window appears 3 Select your machine from the Select Printer 4 Click Properties or Preferences 2 The screenshot may diff
197. ing a network configuration report on page 158 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 Click Apply and then click OK The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Linux Before using the SetIP program disable the computer firewall from System Preferences or Administrator A W N a The following instructions may vary from your model or operating systems Open opt Samsung mfp share utils Double click the SetIPApplet html file Click to open the TCP IP configuration window Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network manager before proceeding Find the machine s MAC address from the Network Configuration Report see Printing a network configuration report on page 158 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 The machine will automatically print the Network Configuration Report 2 Using a Network Connected Machine 160 Installing driver over the network 2 e Some features and optional goods may not be available depending on model or country see Features by models on page 7 e The machine that does not support the network interface it will not be able to use this feature see Rear view on page 21
198. int to start printing the selected file After printing the file the display asks if you want to print another job Press OK when Yes appears to print another job and repeat from step 2 Otherwise press the left right arrow to select No and press OK Press Stop Clear button to return to ready mode Backing up data Data in the machine s memory can be accidentally erased due to power failure or storage failure Backup helps you protect the system settings by storing them as backup files on a USB memory device 1 2 4 Insert the USB memory device into the USB memory port on your machine Select C Menu gt System Setup gt Machine Setup gt Export Setting on the control panel Select Setup Data Address Book and press OK The data is backed up to the USB memory Press Stop Clear button to return to ready mode Restoring data N AUA W Insert the USB memory device on which the backup data is stored in to the USB memory port Select 7 Menu gt System Setup gt Machine Setup gt Import Setting on the control panel Select Setup Data Address Book and press OK Select the file you want to restore and press OK Press OK when Yes appears to restore the backup file to the machine Press Stop Clear button to return to ready mode 2 Menu Overview and Basic Setup Using USB memory device Formatting a USB memory device Managing USB memory Insert a USB memory device into the USB me
199. inter Removes the selected machine Set as Default Sets the current selected machine as a default machine Stop Start Stops starts the machine Test Allows you to print a test page to ensure the machine is working properly Properties Allows you to view and change the printer s properties Classes tab The Classes tab shows a list of available machine classes Printers configuration e Printers Classes am 7 Retroesn Ss Add Class Remove Ciass id Set as Detault 2 class State idle Printers in class Exit 1 Shows all of the machine classes 2 Shows the status of the class and the number of machines in the class Refresh Renews the classes list Add Class Allows you to add a new machine class Remove Class Removes the selected machine class 5 Useful Management Tools 303 Using the Linux Unified Driver Configurator Ports configuration 1 Switches to Ports configuration 2 Shows all of the available ports In this window you can view the list of available ports check the status of each 3 Shows the port type device connected to the port and status port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews the available ports list IE e Release port Releases the selected port 2 Patna oeer URrREY _ EERE evimtps evimips cewmtp7 Help ERER L MevimtpS Aovimtp Movimip10 Mowmiptt
200. inting Status is a program that monitors and informs you of the machine s status and allows you to customize the machine s settings see Using Samsung Printer Status on page 293 or Using Samsung Easy Printer Manager on page 290 Samsung Easy Document Creator is an application to help users scan compile and save documents in multiple formats including epub format These documents can be shared via social networking sites or fax see Using Samsung Easy Document Creator on page 289 AnyWeb Print helps you screen capture preview scrap and print the screen of Windows Internet Explorer more easily than when you use the ordinary program see Samsung AnyWeb Print on page 284 Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process This is available only for Windows If you have Internet access you can get help support application machine drivers manuals and order information from the Samsung website www samsung com gt find your product gt Support or Downloads Wide range of functionality and application support e Supports various paper sizes see Print media specifications on page 129 Print watermark You can customize your documents with words such as Confidential see Using advanced print features on page 244 e You can print in various operating systems see System requirements on page 131 e Your machine is equ
201. ipped with a USB interface and or a network interface Supports various wireless network setting method _ OT a ie e Using the WPS Wi Fi Protected Setup button You can easily connect to a wireless network using the WPS button on the machine and the access point a wireless router e Using the USB cable or a network cable You can connect and set various wireless network settings using a USB cable or a network cable e Using the Wi Fi Direct You can conveniently print from your mobile device using the Wi Fi or Wi Fi Direct feature 2 See Introducing wireless set up methods on page 174 Features by models Some features and optional goods may not be available depending on model or country Operating System Operating System M337x series M387 x series M407x series Windows Mac Linux Unix e Included Blank Not available Software You can install the printer driver and software when you insert the software CD into your CD ROM drive For windows select the printer driver and software in the Select Software to Install window Software M337x series M387x series M407x series SPL printer driver PCL printer driver PS printer driver XPS printer driver Direct Printing Utility Samsung Easy Printer Manager Scan to PC Settings Fax to PC Settings Device Settings Samsung Printer Status Samsung AnyWeb P
202. is locked Reboot the power If the problem persists please call for service Error error number HDD System Failure error number Turn off then on Call for service if the problem There is a problem in the HDD system Reboot the power If the problem persists please call for service Scanner door open Door of scanner is open Close the door The document feeder cover is not securely latched Close the cover until it locks into place Memory Full Fax memory is almost full Print or remove received fax job The fax memory is almost full Print or remove the received fax job in Secure Receive Error error number Motor Failure error number Turn off then on Call for service if the problem There is a problem in the Motor system Reboot the power If the problem persists please call for service Error error number LSU Failure error number Turn off then on Call for service if the problem There is a problem in the LSU Reboot the power If the problem persists please call for service 4 Troubleshooting 124 J Understanding display messages Message Error error number Input System Failure error number Check tray 2 connection Meaning There is a problem in the tray 2 Suggested solutions Check the tray2 connection Error error number Video System Failure error number Call for s
203. ks window appears c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options Editing a watermark d Click Update to save the changes e Click OK or Print until you exit the Print window Watermark a To change the print settings from your software application access Printing Preferences b Click the Advanced tab select Edit from the Watermark drop down list The Edit Watermarks window appears Deleting c Select the watermark you want to delete from the Current Watermarks list and click Delete Watermark d Click OK or Print until you exit the Print window This option is available only when you use the PCL SPL printer driver see Software on page 7 An overlay is text and or images stored in the computer hard disk drive HDD as a special file format that can be printed on any document ovan Overlays are often used to take the place of letterhead paper Rather than using preprinted letterhead you can create an overlay containing veriay exactly the same information that is currently on your letterhead To print a letter with your company s letterhead you do not need to load preprinted letterhead paper in the machine just print the letterhead overlay on your document A A To use a page overlay you must create a new page overlay containing your logo or image Q e The overlay document size must be the same as the document you print with the overlay Do not create
204. l When you press this button you can hear a dial tone Then enter a fax number It is similar to making a call using speaker phone see Receiving manually in Tel mode on page 275 16 Back Sends you back to the upper menu level 17 Menu Enters Menu mode and scrolls through the available menus see Menu overview on page 30 18 Switches to Scan mode Scan 19 Status LED Indicates the status of your machine see Understanding the status LED on page 117 20 You can reduce or enlarge the size of a copied image from 25 to 400 when you copy original documents from the scanner glass see b Reduce Enlarge Reduced or enlarged copy on page 59 Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine 21 Eco Turn on the Eco mode to reduce toner consumption and paper usage when pc printing and copying only see Eco printing on page 55 a M387xFW only b M337xFD M337xHD only c M387x M407x series only 1 Introduction 23 Turning on the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 20 1 Connect the machine to the electricity supply first 1 Introduction 24 j Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable If your machine is attached to
205. l memory Proof This mode is useful when you print more than one copy You can print one copy first to check then print the rest of the copies later Confidential This mode is used for printing confidential documents You need to enter a password to print Store Select this setting to save a document in the mass storage device without printing Store and Print This mode is used when printing and storing document at the same time Spool This option can be useful when handling large amounts of data If you select this setting the printer spools the document into the mass storage device and then prints it from the mass storage device queue decreasing the computer s work load Print Schedule Select this setting to print the document at a specified time e Job Name This option is used when you need to find a stored file using the control panel e User ID This option is used when you need to find a stored file using the control panel The user name automatically appears as the user name that you use to log on Windows e Enter Password If the Property of the document box you selected is Secured you have to enter the password for the document box This option is used for loading a stored file using the control panel e Confirm Password Re enter the password to confirm it 4 Special Features 250 Printing features Item Description Job Accounting This option allows you to print with the given permission e User permission If you
206. l open the UNIX Printer Driver Print Job Manager in which the user can select various print options 2 Select a printer that has been already added 3 Select the printing options from the window such as Page Selection 4 Select how many copies are needed in Number of Copies 4 Special Features 256 Printing features To take advantage of the printer features provided by your printer driver press Properties 5 Press OK to start the print job Changing the machine settings The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties The following hot keys may also be used H for Help O for OK A for Apply and C for Cancel General tab Paper Size Set the paper size as A4 Letter or other paper sizes according to your requirements Paper Type Choose the type of the paper Options available in the list box are Printer Default Plain and Thick Paper Source Select from which tray the paper is used By default it is Auto Selection Orientation Select the direction in which information is printed on a page Duplex Print on both sides of paper to save paper Automatic manual duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing Multiple pages Print several pages on one side of the paper Page Border Choose any of the border s
207. lable cover the top opening of the cartridge with paper and store in a dark cabinet Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life Do not store on the floor If the toner cartridge is removed from the printer follow the instructions below to store the toner cartridge properly Store the cartridge inside the protective bag from the original package Store lying flat not standing on end with the same side facing up as if it were installed in the machine e Donot store consumables in any of the following conditions Temperature greater than 40 C 104 F Humidity range less than 20 or greater than 80 An environment with extreme changes in humidity or temperature Direct sunlight or room light Dusty places Acar for along period of time An environment where corrosive gases are present An environment with salty air Handling instructions Do not touch the surface of the photoconductive drum in the cartridge Do not expose the cartridge to unnecessary vibrations or shock Never manually rotate the drum especially in the reverse direction this can cause internal damage and toner spillage Toner cartridge usage Samsung Electronics does not recommend or approve the use of non Samsung brand toner cartridges in your printer including generic store brand refilled or remanufactured toner cartridges Samsung s printer warranty does not cover damage to t
208. leshooting may not be available depending on model or optional goods see Variety feature on page 9 N Sy gt Da or ias LOJ N gt N RL ae 4 Troubleshooting 112 Clearing jams Original paper jam inside of scanner e Illustrations on this user s guide may differ from your machine depending on its model or optional goods Check your machine type see Front view on page 20 e This troubleshooting may not be available depending on model or optional goods see Variety feature on page 9 4 Troubleshooting 113 j Clearing jams If you do not see the paper in this area stop and go to next step 4 Troubleshooting 114 Clearing jams Original paper jam in exit area of scanner e Illustrations on this user s guide may differ from your machine depending on its model or optional goods Check your machine type see Front view on page 20 e This troubleshooting may not be available depending on model or optional goods see Front view on page 20 4 Troubleshooting 115 Clearing jams Original paper jam in scanner duplex path e Illustrations on this user s guide may differ from your machine depending on its model or optional goods Check your machine type see Front view on page 20 e This troubleshooting may not be available depending on model supported Duplex Automatic Document Feeder DADF see Variety feature on page 9 4 Troubleshooting 116 Understanding the s
209. lications that allow you to print using Common UNIX Printing System CUPS You can print on your machine from any such application 1 Open the document to print 2 Open the File menu and click Page Setup Print Setup for some applications 3 Choose your paper size orientation and make sure that your machine is selected Click Apply Open the File menu and click Print Select your machine to print Choose the number of copies and indicate which pages to print Change other printing options in each tab if necessary Click Print Automatic manual duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing see Features by models on page 7 w On AU A You can print text image pdf files on your machine using the standard CUPS directly from the command line interface The CUPS Ip or lpr utility allows you to do that You can print these files by using below command format Ip d lt printer name gt o lt option gt lt file name gt Please refer to lp or lpr man page on your system for more details Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration you can change the various properties for your machine as a printer 1 Open the Unified Driver Configurator If necessary switch to Printers configuration 2 Select your machine on the available printers list
210. lick AirPrint You can enable AirPrint Printing via AirPrint For example the iPad manual provides these instructions A W N Open your email photo web page or document you want to print Touch the action icon fj Select your printer driver name and option menu to set up Touch Print button Print it out 2 Using a Network Connected Machine 200 Cancelling print job To cancel the printing job or view the print summary click the print center icon in multitasking area You can click cancel in the print center 2 Using a Network Connected Machine 201 Google Cloud Print TM Enter your printer s IP address in the address field and press the Enter key Google Cloud Print 4 or click Go Google Cloud Print is a service that allows you to print to a printer using your 5 Click Login in the upper right corner of the SyncThru Web Service smart phone tablet or any other web connected devices Just register your website Google account with the printer and you are ready to use the Google Cloud Print service You can print your document or email with Chrome OS Chrome 6 browser or a Gmail Google Docs application on your mobile device so you don t need to install the printer driver on the mobile device Refer to the Google If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and Password We recommend you to c
211. machine see Cleaning the machine on page 91 The paper path may need cleaning Clean the inside of your machine see Cleaning the machine on page 91 If these steps do not correct the problem contact a service representative 6 Troubleshooting 313 Printing quality problems Condition Vertical lines Suggested solutions If black vertical streaks appear on the page e The surface drum part of the cartridge inside the machine has probably been scratched Remove the cartridge and install a new one see Replacing the toner cartridge on page 81 Replacing the imaging unit on page 84 If white vertical streaks appear on the page The surface of the LSU part inside the machine may be dirty Clean the inside of your machine see Cleaning the machine on page 91 If these steps do not correct the problem contact a service representative If the amount of background shading becomes unacceptable Change to a lighter weight paper e Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading e Remove the old toner cartridge and install a new one see Replacing the toner cartridge on page 81 Thoroughly redistribute the toner see Redistributing toner on page 78 Toner smear AaBbCc AaBhCc AaBhCc AaBbCc AaBbCc e Clean the inside of the machine see Cleaning the machine on page 91 Check
212. mory port on your machine You can delete image files stored on a USB memory device one by one or all at and then press Direct USB once by reformatting the device Select File Manage gt Format and press OK Select Yes A wN If you see or D in the front of a folder name there are one or more files Press X Stop Clear button to return to ready mode or folders in the selected folder Viewing the USB memory status A After deleting files or reformatting a USB memory device files cannot be restored Therefore confirm that you no longer need the data before deleting it You can check the amount of memory space available for scanning and saving documents 1 Insert a USB memory device into the USB memory port on your machine and then press Direct USB Deleting an image file 2 Select Check Space 1 Insert a USB memory device into the USB memory port on your machine 3 The available memory space appears on the display and then press Direct USB 4 Press Stop Clear button to return to ready mode Select File Manage gt Delete and press OK Select the file you want to delete and press OK Select Yes U A W N Press Stop Clear button to return to ready mode 2 Menu Overview and Basic Setup 3 Maintenance This chapter provides information about purchasing supplies accessories and maintenance parts available for your machine Ordering supplies and accessories Available consumables Av
213. mpliant software a uu fb W Make sure that the machine is connected to your computer and powered on Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 Open an application such as Adobe Photoshop Click File gt Import and select the scanner device Set the scan options Scan and save your scanned image 4 Special Features 263 Scan features Scanning using the WIA driver Your machine supports the Windows Image Acquisition WIA driver for scanning images WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras and scanners Unlike the TWAIN driver the WIA driver allows you to scan and easily adjust images without using additional software 2 The WIA driver works only on Windows OS with a USB port 1 Make sure that the machine is connected to your computer and powered on Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 49 Click Start gt Control Panel gt Hardware and Sound gt Devices and Printers N Right click on device driver icon in Printers and Faxes gt Start Scan New Scan application appears QUA Ww Choose your scanning preferences and click Preview to see your preferences affect the picture Scan and save your scanned image a Scanning with
214. msung Easy Printer Manager Device Settings gt Eco Select Template Default Eco The machine is set to Default Eco mode Custom Eco Change any necessary values 3 Press OK to save the selection Setting Eco mode on the driver To take advantage of the advanced printing features click Properties or Preferences from the Print window see Opening printing preferences on page 53 Open the Eco tab to set Eco mode When you see the eco image 4 that means the Eco mode is currently enabled Eco options e Printer Default Follows the settings from the machine s control panel e None Disables Eco mode e Eco Printing Enables Eco mode Activate the various Eco items you want to use e Password If the administrator fixed to enable the Eco mode you have to enter the password to change the status Password button You can set from SyncThru Web Service Settings tab gt Machine Settings gt System gt Eco Settings or Samsung Easy Printer Manager Device Settings gt Eco the password button is activated To change the print settings click on this button enter the password or need to contact the administrator Result simulator Result Simulator shows the results of reduced emission of carbon dioxide used electricity and the amount of saved paper in accordance with the settings you selected e The results are calculated on the basis that the total number of printed paper is one hundred without
215. n a few minutes Cover it with a piece of paper if necessary e Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area e Do not use sharp objects such as a knife or scissors to open the toner cartridge package They might scratch the drum of the cartridge e If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 3 Maintenance 81 Replacing the toner cartridge Toner cartridge M3370 M3870 M4070 series x we Click this link to open an animation about replacing a toner cartridge 3 Maintenance 82 Replacing the toner cartridge M3375 M3875 M4075 series x we fs Click this link to open an animation about replacing a toner cartridge 3 Maintenance 83 imaging uni M3375 M3875 M4075 series Click this link to open an animation about replacing a imaging unit Imaging unit x wo Replacing the 3 Maintenance j Installing accessories Disconnect the power cord When you install the optional devices such as optional tray memory etc this Never remove the control board cover while the power is turned on machine automatically detects and sets the optional devices If you cannot use the optional devices you installed in this driver you can set the optional devices To avoid the possibility of an electrical shock always disconnect the power p in
216. n or operations with its employees Sometimes the term refers only to the most visible service the internal website IP address An Internet Protocol IP address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard Glossary 339 Glossary IPM ITU T The Images Per Minute IPM is a way of measuring the speed of a printer An IPM rate indicates the number of single sided sheets a printer can complete within one minute IPP The Internet Printing Protocol IPP defines a standard protocol for printing as well as managing print jobs media size resolution and so forth IPP can be used locally or over the Internet to hundreds of printers and also supports access control authentication and encryption making it a much more capable and secure printing solution than older ones IPX SPX The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications Its main tasks include standardization allocation of the radio spectrum and organizing interconnection arrangements between different countries to allow international phone calls A T out of ITU T indicates telecommunication ITU T No 1 chart Standardized test chart published by ITU T for document facsimile transmissions JBIG IPX SPX stands for Internet Packet Exchange Seq
217. n successful e Ifa report contains characters or fonts that the machine does not support Unknown could be printed instead of the characters fonts in the report Encrypts the PDF files when you scan the originals in PDF format Select On to encrypt the PDF file and set PDF Encryption YP up a password To open the file users need to enter the password Subject Sets an email s subject From Sets a sender s email address 3 Useful Setting Menus 219 System setup Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options e Press Menu gt System Setup gt Machine Setup on the control panel e Or press Setup gt Machine Setup gt Next gt Initial Setup on the touch screen e Or press Setup gt Machine Setup gt select the menu item you want on the touch screen Item Receive Mode Description Selects the default fax receiving mode Receive code This feature works best when you are using an extension telephone connected to the EXT socket on the back of your machine You can receive a fax from someone you are talking to on the extension telephone without going to the fax machine 9 is the remote receive code preset at the factory see Receiving faxes with an extension telephone on page 275 Select Country Selects the country Sound Volume
218. n the display depending on options or models If so it is not applicable to your machine see Menu overview on To change the menu options Press Menu gt System Setup gt Maintenance on the control panel Item Description When t tridge is empty this option appears Yo CLR Empty Msg en toner cartridge is empty this opti pp u can clear the empty message Sh th ly life indicators see Monitoring the Supplies Life Ons PUPPY ife indic itoring supplies life on page 89 Allows you to adjust the color setting such as color Image Mar wayan ve registration color density etc 3 Useful Setting Menus 226 System setup Item Description Option Description Customizes the alert toner low or toner empty see Adds views prints or deletes the email list You also can TonerLow Alert eect j Email Setting the toner low alert on page 90 create a group Imaging Unit Low Customizes the level to alert toner low or toner empty Print Prints the address book Alert Reset Resets the current address book Shows the machine s serial number When you call for Serial Number service or register as a user on the Samsung website you can find this Ram Disk Enables disables RAM Disk to manage jobs Address book setup l K Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30
219. n the printer driver settings matches the paper selection in the software application settings you use see Opening printing preferences on page 53 The machine prints but the text is wrong garbled or incomplete The machine cable is loose or defective Disconnect the machine cable and reconnect Try a print job that you have already printed successfully If possible attach the cable and the machine to another computer that you know works and try a print job Finally try a new machine cable 6 Troubleshooting 309 Printing problems Condition Possible cause The wrong printer driver was selected Suggested solutions Check the application s printer selection menu to ensure that your machine is selected The software application is malfunctioning Try printing a job from another application The operating system is malfunctioning Exit Windows and reboot the computer Turn the machine off and back on again Pages print but they are blank The toner cartridge is defective or out of toner Redistribute the toner if necessary If necessary replace the toner cartridge e See Redistributing toner on page 78 e See Replacing the toner cartridge on page 81 The file may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does n
220. nal if it is small This feature is available only when you place originals on the scanner glass ID Copy e Hole Punch Erases the marks of bookbinding holes Book Center Erases the middle part of the paper which is black and horizontal when you copy a N up Copy book This feature is available only when you place originals on the scanner glass 2 Up Border Erase Enter the left right top bottom 4Up margin using Number keypad Stamp You can apply the stamp feature Item Prints the time and date IP address page number device information comment or user ID to the copy output e Opacity You can select the transparency e Position Sets the position Reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper You can select the direction in which information is copied on a page M N i a 3 Useful Setting Menus 209 Copy Item Book Copy Description The Book Copy feature allows you to copy an entire book If the book is too thick lift the cover until its hinges are caught by the stopper and then close the cover If the book or magazine is thicker than 30 mm start copying with the cover open e Left Page Use this option to print left page of the book Right Page Use this option to print right page of the book Both Page Use this option to print both pages of the book This copy feat
221. nd using a non genuine Samsung cartridge such as refilled or remanufactured Samsung cannot guarantee a non genuine Samsung cartridge s quality Service or repair required as a result of using non genuine Samsung cartridges will not be covered under the machine warranty Message Output bin full Output bin full Remove printed paper Tray related messages Meaning The output tray is full Suggested solutions Remove papers from the output tray the printer resumes printing The indicated toner cartridge has reached its estimated cartridge life Replace the toner cartridge see Replacing the toner cartridge on page 81 a Estimated cartridge life means the expected or estimated cartridge which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19752 The number of pages may be affected by the percentage of image area operating environment printing interval media type and media size Some amount of toner may remain in the cartridge even when red LED is turns on and the printer stops printing All Tray Empty Paper is empty in all tray Load paper There is no paper in all tray Load paper in tray see Loading paper in the tray on page 39 Paper Empty in tray 1 Paper is empty in tray 1 Load paper Paper Empty in tray 2 Paper is empty in tray 2 Load paper There is no paper in tray Load paper in tray see Tray 1 optional tray on page 3
222. ne in top working condition The maintenance parts below should be replaced when the life span of each item has been met Parts Tray 1 roller Approx 90 000 pages Average yield Tray 1 retard roller Approx 60 000 pages Tray 2 roller Approx 200 000 pages Tray 2 retard roller Approx 100 000 pages Transfer roller Approx 100 000 pages MP roller Approx 100 000 pages MP retard roller Approx 80 000 pages Document feeder DADF roller Approx 70 000 pages Document feeder DADF rubber pad Approx 20 000 pages Document feeder ADF roller Approx 20 000 pages Document feeder ADF rubber pad Approx 20 000 pages Fuser unit Approx 90 000 pages a It will be affected by the operating system used computing performance application software connecting method media media size and job complexity 3 Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light temperature and humidity Samsung suggests users follow these recommendations to ensure optimal performance highest quality and longest life from your new Samsung toner cartridge Store this cartridge in the same environment in which the printer will be used This should be in controlled temperature and humidity conditions The toner cartridge should remain in its original and unopened package until installation if original packaging is not avai
223. ne s memory capacity ML MEM370 512 MB Optional tray Ifyou are experiencing frequent paper supply problems you can attach an additional 520 sheet tray e M3370 M3870 M4070 series SL SCF3800 e M3375 M3875 M4075 series SL SCF3805 IEEE 1284B parallel Connector Allows you to use various interface 2 e When installing the printer driver with an IEEE1284B parallel connector the machine might not be found and after installing the printer driver only basic printing features are available e Ifyou want to check the machine s status or set the settings connect the machine to a computer with a USB cable or a network e If you use the IEEE 1284B parallel connector you can not use the USB cable a Plain paper 80 g m 20 Ib bond b To use the optional IEEE 1284B parallel connector plug it to the UBS port and the 5V output port e ML PAR100 3 Maintenance Available maintenance parts To purchase maintenance parts contact the source where you bought the machine Replacing maintenance parts can be performed only by an authorized service provider dealer or the retailer where you bought the machine The warranty does not cover the replacement of any maintenance parts once it has reached its Average yield Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts see table below The purpose of which is to maintain your machi
224. nected to the Internet and powered on 2 Make sure that the machine is powered on 3 Connect the computer and the machine with a USB cable The driver is automatically installed from the Windows Update 1 Introduction Reinstalling the driver If the printer driver does not work properly follow the steps below to reinstall 4 Insert the software CD into your CD ROM drive and install the driver the driver again see Installing the driver locally on page 25 1 Make sure that the machine is connected to your computer and powered on 2 From the Start menu select Programs or All Programs gt Samsung Printers gt Uninstall Samsung Printer Software From the Windows 8 Start Screen For Windows 8 s 1 Make sure that the machine is connected to your computer and 1 From Charms select Search gt Apps powered on Search and click Control Panel 2 Click on the Uninstall Samsung Printer Software tile in the Start Click Programs and Features screen 2 3 4 Right click the driver you want to uninstall and select Uninstall 5 Follow the instructions in the window w Follow the instructions in the window If you cannot find a Samsung Printer Software tile unintstall from the 3 Follow the instructions in the installation window 2 desktop screen mode e Ifyou want to uninstall Samsung s printer management tools from the Start screen right click the app gt Uninstall gt right click the program you want to
225. ned Close the cover On e There is no paper in the tray Load paper in the tray e The machine has stopped due to a major error Check the display message see Understanding display messages on page 120 e A paper jam has occurred see Clearing jams on page 100 An imaging unit has almost reached its estimated cartridge life It is recommended to replace the toner cartridge Blinking The machine is connecting to a wireless network Wireless Blue On The machine is connected to a wireless network see Wireless network setup on page 173 Off The machine is disconnected from a wireless network 4 Troubleshooting 118 Understanding the status LED LED Status Description On The machine is in power save mode Power Blue oft The machine is in ready mode or machine s power is off Wakeup On Eco mode is on see Eco printing on page 55 Eco Green Off Eco mode is off Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19752 The number of pages may be affected by operating environment percentage of image area printing interval graphics media and media size Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing b Some LEDs may not be available depending on model or country see Control panel overview on page 22 c When th
226. nel Or select Setup gt Machine Setup gt Next gt Fax Setup gt Secure Receive gt Print on the touch screen 2 Enter a four digit password and press OK 4 Special Features f Fax features 3 The machine prints all of the faxes stored in memory Short Edge Prints pages to be read by flipping like a note pad Printing faxes on both sides of the paper Some menus may not appear on the display depending on options or 4 models If so it is not applicable to your machine e This feature may not be available depending on model or optional goods 3 PIER OE see Features by models on page 7 4 Press Stop Clear button to return to ready mode 1 Place a single document face down on the document glass or load the documents face up into the document feeder Receiving faxes in memory 2 Press amp fax gt Menu gt Fax Setup gt Receiving gt Duplex Print on the control panel Since your machine is a multi tasking device it can receive faxes while you are making copies or printing If you receive a fax while you are copying or printing your machine stores incoming faxes in its memory Then as soon as you finish Long Edge Prints pages to be read like a book copying or printing the machine automatically prints the fax Off Prints in Normal mode K If fax is received and being printed other copy and print jobs cannot be processed at the same time 4
227. ngs gt Machine Settings gt System gt RAM Disk 4 Enable RAM Disk K This features may not appear on the display depending on options or models If so it is not applicable to your machine Printing secure documents from the control panel 2 Accessing menus may differ from model to model see Accessing the menu on page 30 or Control panel overview on page 22 1 Select Menu gt Job Management gt Secured Job on the control panel 2 Select the document to print 3 Enter the password that you set from the printer driver 4 Print or delete the document 2 Menu Overview and Basic Setup Basic copying e For special printing features refer to the Advanced Guide see Copy on 2 j z Py 2 If you need to cancel the copying job during the operation press stop e Accessing menus may differ from model to model see Accessing the or Stop Clear button and the copying will stop menu on page 30 or Control panel overview on page 22 Changing the settings for each copy Your machine provides default settings for copying so that you can quickly and q Select lt copy gt C Menu gt Copy Feature on the control panel easily make a copy Basic copy Or select Menu gt Copy Feature on the control panel gt Ifyou press the x Stop or Stop Clear button twice while setting the 2 Place a single document face down on the document glass or load the copy
228. nication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned image Set your computer to the ECP printer mode through BIOS setting It will help to increase the speed For details about how to set BIOS refer to your computer user s guide 6 Troubleshooting 321 Scanning problems Condition Message appears on your computer screen e Device can t be set to the H W mode you want e Portis being used by another program e Portis disabled Scanner is busy receiving or printing data When the current job is completed try again e Invalid handle Scanning has failed Suggested solutions There may be a copying or printing job in progress Try your job again when that job is finished The selected port is currently being used Restart your computer and try again The machine printer cable may be improperly connected or the power may be off The scanner driver is not installed or the operating environment is not set up properly Ensure that the machine is properly connected and the power is on then restart your computer The USB cable may be improperly connected or the power may be off 6 Troubleshooting ga Faxing problems Condition The machine is not working there is no display or the buttons are not working Suggested solutions Unplug the power cord and plug it in again e Ensure that there is power being supplied to the electrical outle
229. not applicable to your machine see Menu overview on e SMB Feature Sets scan destination to an SMB server You scan the page 30 SMB originals and send the scanned image to an SMB server see Scanning to FTP SMB server on page 261 To change the menu options Shared Folder Sets scan aessination to an shared olden sles You Feature scan the originals and send the scanned image to an folder server see Using shared folder features on Press scan gt Menu gt Scan Feature on the control panel page 278 Sets scan destination to a usb connected computer You scan the originals and save the scanned image to a Or Scan to gt Menu gt Scan Feature on the control panel Local PC e Or press Setup gt Machine Setup gt Next gt Default Setting gt Scan Default directory such as My Documents see Basic Scanning on the touch screen on page 62 e Or press Scan gt select the menu item you want on the touch screen Sets scan destination to a network connected computer You scan the originals and save the scanned end Description Network PC image to a directory such as My Docunients see Scanning from network connected machine on page USB Feature Sets scan destination to a USB You scan the originals 259 USB and save the scanned image to a USB device e Email Feature Sets scan destination to an email You scan the originals Email and email the scanned image to destinations see Scanning to em
230. ns and make sure that your machine is selected Click OK 4 Open the File menu and click Print Choose the number of copies and indicate which pages to print Ul 6 Click Print Changing printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following Printing multiple pages on one sheet You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft copies 1 Open an application and select Print from the File menu 2 Select Layout from the drop down list under Orientation In the Pages per Sheet drop down list select the number of pages you want to print on one sheet of paper 3 Select the other options to use 4 Click Print The machine prints the selected number of pages to print on one sheet of paper 4 Special Features 253 Printing features Printing on both sides of the paper Using help Some features may not be available depending on models or options It means that the features are not supported see Variety feature on page 9 Before printing in the duplex mode decide on which edge you will be binding your finished document The binding options are a
231. ntenance 89 Setting the toner low alert If the amount of toner in the cartridge is low a message or LED informing the user to change the toner cartridge appears You can set the option for whether or not this message or LED appears e Accessing menus may differ from model to model see Accessing the menu on page 30 It may be necessary to press OK to navigate to lower level menus for some models e You can set the machine s settings by using the Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager gt Switch to advanced mode gt Device Settings see Device Settings on page 292 1 Select Menu gt System Setup gt Maintenance gt Toner Low Alert on the control panel 2 Select the option you want 3 Press OK to save the selection 3 Maintenance EJ Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment you need to clean your machine regularly to keep it in the best printing condition and use your machine longer A e Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth or tissue dampened with water to clean it If you use a vacuum cleaner toner blows in the
232. ntenance parts 76 memory memory upgrading 87 memory hard drive feature 278 279 menu overview 30 multi purpose tray loading 40 using special media 42 N network driver installation Linux 166 Mac 165 UNIX 167 Windows 162 general setup 228 installing environment 134 introducing network programs 157 IPv6 configuration 170 SetIP program 158 159 160 191 wired network setup 158 wireless network setup 173 n up printing Mac 253 O optional tray 75 loading paper 39 ordering 75 output support 48 overlay printing create 249 delete 249 print 249 P Parallel connector ordering 75 placing a machine adjusting the altitude postScript driver troubleshooting preparing originals type print general setup mobile OS mobileprint print media card stock envelope labels output support preprinted paper setting the paper size setting the paper type special media transparency print menu printer preferences Linux printer status general information 233 329 49 206 199 199 46 43 45 129 46 47 47 42 45 206 255 293 i Index printing changing the default print settings Linux Mac multiple pages on one sheet of paper Mac printing a document Windows printing on both sides of paper Mac printing to a file setting as a default machine special printer features UNIX USB memory using direct printing utility printing a document Linux Mac UNIX printing feature problem operating system problems pro
233. nting a network configuration report on page 158 e Check the wireless environment You might not be able to connect to the network in the infrastructure environment where you need to type in a user s information before connecting to the access point or wireless router e This machine only supports IEEE 802 11 b g n and Wi Fi Other wireless communication types e g Bluetooth are not supported When using the ad hoc mode in operating systems such as Windows Vista you might need to set the wireless connection setting every time you use the wireless machine e You cannot use infrastructure mode and ad hoc mode at the same time for Samsung wireless network machines e The machine is within the range of the wireless network e The machine is located away from obstacles that could block the wireless signal Remove any large metal objects between the access point or wireless router and the machine Make sure the machine and wireless access point or wireless router are not separated by poles walls or support columns containing metal or concrete The machine is located away from other electronic devices that may interfere with the wireless signal Many devices can interfere with the wireless signal including a microwave oven and some Bluetooth devices Whenever the configuration of your access point or wireless router changes you must do the product s wireless network setup again The maximum number of devic
234. o the system menu for your convenience If you have any difficulties consult the on screen help that is available through your system menu or from the driver package Windows applications such as Unified Driver Configurator or Image Manager 1 Software Installation 154 Reinstallation for Linux If the printer driver does not work properly uninstall the driver and reinstall it 1 Make sure that the machine is connected to your computer and powered on 2 When the Administrator Login window appears type root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your system administrator 3 Open the Terminal program When the Terminal screen appears type in the following root localhost root cd opt Samsung mfp uninstall root localhost uninstall uninstall sh 4 Click Next 5 Click Finish 1 Software Installation 155 2 Using a Network Connected Machine This chapter gives you step by step instructions for setting up a network connected machine and software Useful network programs 157 Wired network setup 158 Installing driver over the network 161 IPv6 configuration 170 Wireless network setup 173 Samsung MobilePrint 199 AirPrint 200 Google Cloud Print 202 K Supported optional devices and features may differ according to your model see Features by models on page 7 Useful network programs
235. ommunications Terminal Equipment Directive FAX This Samsung product has been self certified by Samsung for pan European single terminal connection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which complies with this standard the European Telecommunication Standards Institute ETSI has issued an advisory document EG 201 121 which contains notes and additional requirements to ensure network compatibility of TBR21 terminals The product has been designed against and is fully compliant with all of the relevant advisory notes contained in this document 5 Appendix 143 Regulatory information European radio approval information for products fitted with EU approved radio devices Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz band may be present embedded in your printer system which is intended for home or office use This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices cE The power output of the wirel
236. on Finder Double click the CD ROM icon that appears on your Mac desktop 25 Double click the MAC_Installer folder gt Installer OS X icon Ad hoc via USB cable Click Continue If you do not have an access point AP you may still connect the machine Read the license agreement and click Continue wirelessly to your computer by setting up an ad hoc wireless network by following these simple directions Click Agree to agree to the license agreement Click Install All components necessary for machine operations will be Items to prepare installed O N QAU A Network connected computer If you click Customize you can choose individual components to install Software CD that was provided with your machine 9 Enter the password and click OK A machine installed with a wireless network interface USB cable 1 0 Click Wireless Network Setting button on the User Options Pane 11 After searching the wireless networks a list of wireless networks your machine has searched appears Click Advanced Setting 2 Using a Network Connected Machine Wireless network setup 4 12 Enter the wireless Network Name Enter the SSID name SSID is case sensitive e Operation Mode Select ad hoc e Channel Select the channel Auto Setting or 2412 MHz to 2467 MHz e Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data
237. on model or optional goods see Features by models on page 7 Changing the default print settings 1 Click the Windows Start menu For Windows 8 from the Charms select Search gt Settings 2 For Windows XP Server 2003 select Printer and Faxes For Windows Server 2008 Vista select Control Panel gt Hardware and Sound gt Printers For Windows 7 8 select Control Panel gt Devices and Printers For Windows Server 2008 R2 select Control Panel gt Hardware gt Devices and Printers 3 Right click on your machine 4 For Windows XP Server 2003 Server 2008 Vista select Printing Preferences For Windows 7 8 or Windows Server 2008 R2 from context menus select Printing preferences 2 If Printing preferences has a gt you can select other printer drivers connected to the selected printer Change the settings on each tab 5 6 Click OK K If you want to change the settings for each print job change it in Printing Preferences Setting your machine as a default machine 1 Click the Windows Start menu For Windows 8 from the Charms select Search gt Settings 2 For Windows XP Server 2003 select Printer and Faxes For Windows Server 2008 Vista select Control Panel gt Hardware and Sound gt Printers For Windows 7 8 select Control Panel gt Devices and Printers For Windows Server 2008 R2 select Control Panel gt Hardware gt Devices and Printers 4 Special Features ga Prin
238. on your desktop You can also click the Startup Menu icon and select Samsung Unified Driver gt Unified Driver Configurator 2 Click each button on the left to switch to the corresponding configuration window Unified Driver Configurator Printers configuration Printers Classes Rotresh Add Printer Remove Printer Stop Test Properties Selected printer Local printer idie Model URI 1 Printer Configuration 2 Port Configuration 5 Useful Management Tools 301 Using the Linux Unified Driver Configurator Printers tab 2 To use the on screen help the Help or button from the window View the current system s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window After changing the configurations click Exit to close the Unified Driver Configurator Printers configuration Printers configuration has the two tabs Printers and Classes Printers configuration Printers Classos Selected printer Local printer idie 1 Switches to Printers configuration 2 Shows all of the installed machines 3 Shows the status model name and URI of your machine 5 Useful Management Tools 302 Using the Linux Unified Driver Configurator The printer control buttons are as follows Refresh Renews the available machines list Add Printer Allows you to add a new machine Remove Pr
239. oner cartridge is not compatible Check guide Prepare IMG unit Prepare new imaging unit The estimated imaging unit life is close Prepare a new imaging unit for replacement see Available consumables on page 74 The indicated toner cartridge is not suitable for your machine Install the corresponding toner cartridge with a Samsung genuine cartridge see Replacing the toner cartridge on page 81 4 Troubleshooting 121 j Understanding display messages Message Prepare new toner Prepare new toner cartridge Meaning Small amount of toner is left in the indicated cartridge The estimated cartridge life of toner is close Suggested solutions Prepare a new cartridge for a replacement You may temporarily increase the printing quality by redistributing the toner see Redistributing toner on page 78 e Replace new toner Replace with new toner cartridge The indicated toner cartridge has almost reached its estimated cartridge life You can choose Stop or Continue as shown on the control panel If you select Stop the printer stops printing If you select Continue the printer keeps printing but the printing quality cannot be guaranteed Replace the toner cartridge for the best print quality when this message appears Using a cartridge beyond this stage can result in printing quality issues see Replacing the toner cartridge on page 81 Samsung does not recomme
240. opying scanning faxing and printing features Altitude adjustment Storing email address Entering various characters Setting up the Address Book Registering authorized users Printing features Scan features Fax features Using shared folder features Using optional device features Altitude adjustment Print quality is affected by atmospheric pressure which is determined by the height of the machine above sea level The following information will guide you on how to set your machine for the best print quality Before you set the altitude value determine the altitude where you are SOOO 2S E 16 404 ft 4 000 m 13 123 ft 3 000 m 9 842 ft 2 000 m 6 561 ft 1 000 m a 3 280 ft 5 o 1 High4 2 High3 3 High2 4 High1 5 Normal You can set the altitude value from Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager gt JA Switch to advanced mode gt Device Settings see Device Settings on page 292 Ifyour machine is connected to the network you can set the altitude via SyncThru Web Service see Using SyncThru Web Service on page 286 e You can also set the altitude in System Setup option on the machine s display see Machine s basic settings on page 35 4 Special Features 233 Storing email address This feature may not be available depending on model or optional goods see Feat
241. ork configuration 15 Wireless network set up is completed After installation is finished click Quit Items to prepare 2 After completing the wireless network connection you need to install a Access point machine driver to print from an application see Installation for Mac on Network connected computer page 152 Software CD that was provided with your machine e Amachine installed with a wireless network interface Network cable Using a network cable Printing a network configuration report Machines that do not support the network port will not be able to use this feature see Rear view on page 21 You can identify the network settings of your machine by printing a network configuration report Your machine is a network compatible machine To enable your machine to SEE PUNA ADENO CONRAN on TEPON on page ta work with your network you will need to perform some configuration procedures 2 Using a Network Connected Machine 190 Wireless network setup IP setting using SetIP Program Windows This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine The MAC address is the hardware serial number of the network interface and can be found in the Network Configuration Report See Setting IP address on page 158 Configuring the machine s wireless network Before starting you will need to know the network name SSID
242. ork in Windows 1 Check wheter the USB cable is connected to the machine 2 Turn on your computer access point and machine 2 Using a Network Connected Machine 183 Wireless network setup 3 Insert the supplied software CD into your CD ROM drive j x 1 Welcome 2 Connecting Printers 3 Select Software Before installing any software you must accept the following agreement Click each link to review detailed informaton 4 Installation 5 Finish The software End User License Agreement If the installation window does not appear click Start gt All programs gt Accessories gt Run have reviewed and accept the term of the License Agreement X Setup exe replacing X with the letter which represents your CD ROM drive and click OK J have reviewed and agree to transfer printer information to Samsung For Windows 8 Lee Eem If the installation window does not APRAN from Charms Select 5 Select Configure the wireless network connection using USB cable Search gt Apps and search for Run Type in X Setup exe replacing on the Printer Connection Type screen Then click Next X with the letter that represents your CD ROM drive and click OK lf Tap to choose what happens with this disc pop up window 6 After searching the wireless networks a list of wireless networks your appears click the window and select Run Setup exe machine has searched appears Click Advance
243. ot print PDF files correctly Some parts of graphics text or illustrations are missing Incompatibility between the PDF file and the Acrobat products Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing options K It will take longer to print when you print a PDF file as an image The print quality of photos is not good Images are not clear The resolution of the photo is very low Reduce the photo size If you increase the photo size in the software application the resolution will be reduced Before printing the machine emits vapor near the output tray Using damp wet paper can cause vapor white smoke during printing This is not a problem just keep printing If you are bothered by the smoke vapor then replace the paper with fresh paper from an unopened ream 6 Troubleshooting gg Printing problems Condition The machine does not print special sized paper such as billing paper Possible cause Paper size and paper size setting do not match Suggested solutions Set the correct paper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 53 The printed billing paper is curled The paper type setting does not match Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thin see Opening printing preferences
244. ou to enter another fax number to send the document To enter more fax numbers press OK when Yes appears and repeat steps 5 and 6 e You can add up to 10 destinations e Once you have entered a group dial number you cannot enter another group dial number When you have finished entering fax numbers select No at the Another No prompt and press OK The machine begins sending the fax to the numbers you entered in the order in which you entered them Multi send report is printed after sending faxes Your machine is preset to Fax mode at the factory When you receive a fax the machine answers the call on a specified number of rings and automatically receives the fax Adjusting the document settings Before starting a fax change the following settings according to your original s status to get the best quality Accessing menus may differ from model to model see Accessing the menu on page 30 or Control panel overview on page 22 e It may be necessary to press OK to navigate to lower level menus for some models Resolution The default document settings produce good results when using typical text based originals However if you send originals that are of poor quality or contain photographs you can adjust the resolution to produce a higher quality fax 2 Menu Overview and Basic Setup 65 i Basic faxing E The resolution setting is applied to the current fax job To change the default se
245. our machine by making a copy e A toner cartridge has almost reached its estimated cartridge life Replace the toner cartridge see Replacing the toner cartridge on page 81 6 Troubleshooting 323 Faxing problems Condition Some of the words on an incoming fax are stretched Suggested solutions The fax machine sending the fax had a temporary document jam There are lines on the originals you sent Check your scan unit for marks and clean it see Cleaning the scan unit on page 95 The machine dials a number but the connection with the other fax machine fails The other fax machine may be turned off out of paper or cannot answer incoming calls Soeak with the other machine operator and ask them to solve the problem on their side Faxes do not store in memory There may not be enough memory space to store the fax If the display indicating the memory status shows delete any faxes you no longer need from the memory and then try to store the fax again Call for service Blank areas appear at the bottom of each page or on other pages with a small strip of text at the top You may have chosen the wrong paper settings in the user option setting Check the paper size and type again 6 Troubleshooting 324 Operating system problems Common Windows problems Condition File in Use message appears during installation Suggested solutions Exit all software applications Remove all
246. perties 3 Maintenance 85 j Installing accessories LS is ul LS If Printer properties item has mark you can select other printer drivers connected with selected printer Select Device Options The Properties window may differ depending on the driver or operating system you are using Select the appropriate option Some menus may not appear in the display depending on options or models if so it is not applicable to your machine e Tray Options Select the optional tray you installed You can select the tray Storage Options Select the optional memory you installed If this feature is checked you can select the Print Mode Printer Configuration Select the printer language for the print job e Administrator Settings You can select the Printer Status and EMF Spooling 7 Admin Job Accounting Allows you to associate user and account identification information with each document you print User permission If you check this option only users with user permission can start a print job Group permission If you check this option only groups with group permission can start a print job If you want to encrypt job accounting password check Job Accounting Password Encryption Custom Paper Size Settings You can specify custom paper size Click OK until you exit the Properties or Printer properties window 3 Maintenance 86 Installing accessories Upgrading a
247. port assigned to your scanner port s symbol dev mfp0 corresponds to LP 0 designation displayed in the scanners options dev mfp1 relates to LP 1 and so on USB ports start at dev mfp4 so scanner on USB 0 relates to dev mfp4 respectively and so forth sequentially In the Selected port pane you can see if the port is occupied by another application If this is the case you should either wait for completion of the current job or press the Release port button if you are sure that the present port application is not functioning properly The machine does not scan Ensure a document is loaded into the machine ensure your machine is connected to the computer e If there is an I O error while scanning 2 Refer to the Linux User s Guide that came with your computer for further information on Linux error messages 6 Troubleshooting gg Operating system problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used Problem The PostScript file cannot be printed Possible cause The PostScript driver may not be installed correctly Solution e Install the PostScript driver see Software Installation on page 151 Print a configuration page and verify that the PS version is available for printing Ifthe problem persists contact a service representative Limit Check Error report prints The print job was too complex
248. pressM3375HD ProXpress M3875HD ProXpress M4075HR de EIA RME GB 25956 2010 5 Appendix 136 J Regulatory information Correct disposal of this product Waste electrical amp electronic equipment Applicable in countries with separate collection systems vi This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other s of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal The United States of America only Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect Or call 877 278 0799 State of California Proposition 65 Warning USA Only The
249. print error message appears when job whenever print options are changed and then try to restart the job from the beginning Since Unified Linux Driver locks the port printing a document while printing the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs If this situation occurs try to release the port by selecting Release port in the Port configuration window 6 Troubleshooting Operating system problems Condition Suggested solutions The machine does notappear Ensure your machine is attached to your computer connected properly via the USB port and is turned on on the scanners list Ensure the scanner driver for your machine is installed in your system Open Unified Linux Driver configurator switch to Scanners configuration then press Drivers Make sure that driver with a name corresponding to your machine s name is listed in the window e Ensure the port is not busy Since functional components of machine printer and scanner share the same I O interface port the situation of simultaneous access of different user applications to the same port is possible To avoid possible conflicts only one of them at a time is allowed to gain control over the device The other user will encounter device busy response This usually happens when starting a scan procedure An appropriate message box appears To identify the source of the problem open the Ports configuration and select the
250. print resolution through your software application orin Printing Preferences see Opening printing preferences on page 53 Ensure the correct paper type is selected For example If Thicker Paper is selected but Plain Paper actually used an overcharging can occur causing this copy quality problem e Ifyou are using a new toner cartridge redistribute the toner first see Redistributing toner on page 78 Toner particles are around bold characters or pictures The toner might not adhere properly to this type of paper e Change the printer option and try again Go to Printing Preferences click the Paper tab and set the paper type to Recycled see Opening printing preferences on page 53 e Ensure the correct paper type is selected For example If Thicker Paper is selected but Plain Paper actually used an overcharging can occur causing this copy quality problem 6 Troubleshooting 315 Printing quality problems Condition Suggested solutions Misformed characters e If characters are improperly formed and producing hollow images the paper stock may be too slick Try different paper AaBbCc AaBbCc AaBbCc AaBbCc AaBbCcac AaBbCac Page skew e Ensure that the paper is loaded properly e Check the paper type and quality ns e Ensure that the guides are not too tight or too loose against the paper stack W lox O Curl or wave e Ensure that the paper is loaded properly Check
251. ps windows coated lining self adhesive seals or other synthetic materials e Donot use damaged or poorly made envelopes 2 Menu Overview and Basic Setup Media and tray Transparency To avoid damaging the machine use only transparencies designed for use in laser printers e Must withstand the machine s fusing temperature e Place them on a flat surface after removing them from the machine e Donot leave unused transparencies in the paper tray for long Dust and dirt may accumulate on them resulting in spotty printing e Toavoid smudging caused by fingerprints handle them carefully e To avoid fading do not expose printed transparencies to prolonged sunlight e Ensure that transparencies are not wrinkled curled or have any torn edges e Donot use transparencies that separate from the backing sheet e To prevent transparencies from sticking to each other do not let the printed sheets stack up as they are being printed out Labels To avoid damaging the machine use only labels designed for use in laser printers When selecting labels consider the following factors Adhesives Should be stable at your machine s fusing temperature about 170 C 338 F Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces between the labels causing serious jams Curl Must lie flat with no more than 13
252. ption only appears when small amount of toner is left in the cartridge System Setup see System setup on page 220 Paper Setup Paper Size Tray 1 Tray 2 MP Tray Manual Feeder Default Paper Size Paper Type Tray 1 Tray 2 MP Tray Manual Feeder Paper Source Margin Tray Confirmation Sound Volume Key Sound Alarm Sound Fax Sound Report Configuration Demo Page Network Configuration Supplies Information Usage Counter Account Fax Received Fax Sent Fax Scheduled Jobs Fax Send Confirmation Junk Fax Email Sent PCL Font PS Font EPSON Font KSC5843 Font KSC5895 Font KSSM Font Address Book Maintenance CLR Empty Msg Supplies Life Image Mgr Custom Color Toner Low Alert Imaging Unit Low Alert Serial Number RAM Disk Image Overwrite Manual Overwrite Method Overwrite Times 2 Menu Overview and Basic Setup 33 Menu overview Network see Network setup on page 228 TCP IP IPv4 DHCP BOOTP Static TCP IP IPv6 IPv6 Protocol DHCPv 6 Config Ethernet Ethernet Port Ethernet Speed 802 1x Wi Fi Wi Fi On Off Wi Fi Settings WPS Wi Fi Direct Wi Fi Signal Clear Wi Fi Settings Protocol Management HTTP WINS SNMPv1 v2 SNTP UPnP SSDP mDNS SetIP SLP Network Configuration Clear Settings Job Management see Job management on page 230 Active Job Secured Job Stored Job Shared Folder a Wired and Wireless model only see
253. r after the silent installation h H or Shows Command line Usage O N QAU A Make sure that the machine is connected to your network and powered on Insert the supplied software CD into your CD ROM drive Double click the CD ROM icon that appears on your Mac desktop e For Mac OS X 10 8 double click the CD ROM that appears on Finder Double click the MAC_Installer folder gt Installer OS X icon Click Continue Read the license agreement and click Continue Click Agree to agree to the license agreement Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 2 Using a Network Connected Machine 165 Installing driver over the network 11 12 13 14 15 16 17 Enter the password and click OK Select Network connection on the Printer Connection Type and click Continue Click Add Printer button to select your printer and add it to your printer list Click IP and select HP Jetdirect Socket in Protocol Enter the machine s IP address in the Address input field Enter the queue name in the Queue input field If you cannot determine the queue name for your machine server try using the default queue first If Auto Select does not work properly choose Select Printer Software and your machine name in Print Using Click Add After the installation is finished click Close You need to downlo
254. r sending a fax in the computer sending faxes on both sides of paper fax feature fax sending multi sending faxing adjusting darkness adjusting resolution preparing to fax receiving in Fax mode features machine features print media feature front view 273 277 275 275 275 276 275 275 269 270 273 269 64 66 65 63 65 204 129 20 G general icons 13 general settings 220 glossary 335 google cloud printing 202 l id copy 60 J jam clearing jam 100 tips for avoiding paper jams 99 L LCD display browsing the machine status 207 210 211 215 217 225 Linux common Linux problems 327 driver installation for network connected 166 driver installation for USB cable connected 154 driver reinstallation for USB cable connected 155 printer properties 255 printing 254 scanning 266 system requirements 132 unifled driver configurator 301 using SetIP 160 linux scanning 266 loading paper in multi purpose tray 40 paper in the tray1 39 special media 42 loading originals 49 M Mac common Mac problems 326 driver installation for network connected 165 driver installation for USB cable connected 152 driver reinstallation for USB cable connected 153 printing 253 Index ga Index scanning system requirements using SetIP mac scanning machine information 265 132 159 265 207 210 211 215 217 225 machine setup machine status 207 210 211 215 217 225 mai
255. r radiation above a Class level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons DANGER VORSICHT ATTENZIONE PRECAUCION PERIGO GEVAAR ADVARSEL ADVARSEL VARNING VAROITUS xz Tv CAUTION CLASS 3B INVISIBLE LASER RADIATION WHEN D D R R E KI G KI U KLASSE 3B USYNLIG LASERSTRALING N R DEKSEL K LI AVATTUNA V LT ALTISTUMISTA S TEELLE CLASS 3B FEHR URRE TILAS A24 Se 3B 4 7 sola SAM o SSEUICH OPEN AVOID EXPOSURE TO THE BEAM ANGER INVISIBLE LASER RADIATION WHEN OPEN AVOID DIRECT EXPOSURE TO BEAM LASSE 3B UNSICHTBARE LASERSTRAHLUNG WENN K OFFEN STRAHLENAUSSETZUNG VERMEIDEN NSICHTBARE LASERSTRAHLUNG KLASSE 3 B WENN BDECKUNG GEOFFNET NICHT DEM STRAHL USSETZEN SPOSITIVO APERTO EVITARE L ESPOSIZIONE AL ADIACI N L SER INVISIBLE DE CLASE 3B PRESENTE L ABRIR EVITE LA EXPOSICION AL HAZ LASSE 3B RADIA O LASER INVIS VEL AO ABRIR VITE EXPOSIGAO DIRECTA AO FEIXE LASSE 3B ONZICHTBARE LASERSTRALING INDIEN EOPEND VERMIJD BLOOTSTELLING AAN DE STRAAL LASSE 3B USYNLIG LASERSTRALING VE
256. re is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or experienced radio TV technician for help K Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry and Science Canada Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques ICES 003 dict e par l Industrie et Sciences Canada 5 Appendix 138 Regulatory information United States of America Federal Communications Commission FCC Intentional emitter per FCC
257. reenshot may differ depending on the model you are using can set device settings order supplies open troubleshooting guides visit Samsung s website and check connected machine information This application will be automatically downloaded from the Windows Store if the machine is Samsung Printer Experience lt a connected to a computer with an Internet connection Understanding the Samsung Printer Experience 2 as User Guide To open the application w Z R From the Start screen select the Samsung Printer Experience 7 tile o The Samsung Printer Experience interface comprises various useful features as described in the following table Printer This area gives you general information about your Information machine You can check information such as the machine s status location IP address and remaining toner level 5 Useful Management Tools 295 Using Samsung Printer Experience 2 User Guide You can view the online User s Guide You need to be connected to the Internet to use this feature e This button opens the Troubleshooting Guide when an error occurs You can directly open the troubleshooting section in the user s guide Order 3 Supplies Click on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature Visit Samsung Links to Samsung printer website You need to be connected to the Intern
258. ress Menu gt Print Setup on the control panel It allows user to enhance sharpness of text and graphics e Or press Setup gt Machine Setup gt Next gt Print Setup on the touch screen Edge Enhance for improving readability The printer detects the printing data from computer Item Description Skip Blank Pages whether a page is empty or not You can set to print or Selects the direction in which information is printed ona skip the blank page page Autot Allows you to append the required carriage return to e Portrait each line feed which is useful for Unix or DOS users Sets the emulation type and option Emulation Type The machine language defines how Orientation Emulation the computer communicates with the machine e Setup Sets the detailed settings for the selected emulation type e Landscape Duplex You can set the machine to print on both sides of paper 3 Useful Setting Menus 206 Copy Copy feature aie Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press SH copy gt Menu gt Copy Feature on the control panel Or Menu gt Copy Feature on the control panel Or press Setup gt Machine Setup gt Next gt Default Setting gt Copy Default on the touch screen Duplex Or press Copy gt select the menu item you want on the touch screen Item O
259. riginal Size Description Sets the image size Reduce Enlarge Reduces or enlarges the size of a copied image see Reduced or enlarged copy on page 59 K If the machine is set to Eco mode reduce and enlarge features are not available Description You can set the machine to print copies on both sides of paper e 1 gt 1 Sided Scans one side of an original and prints it on one side of the paper 1 gt 2 Sided A B gt e 1 gt 2 Sided Rotated A sd gt 2 gt 1 Sided A A A 2 gt 1 Sided Rotated A 2 gt 2 Sided A sd A gt A 3 Useful Setting Menus Copy Item Darkness Description Item Adjusts the brightness level to make a copy that is easier to read when the original contains faint markings and dark images see Darkness on page 58 Original Type Improves the copy quality by selecting the document type for the current copy job see Original Type on 59 Adjust Background page e Collation e Collation Copy Set the machine to sort the copy job For example if you make 2 copies of a 3 page original one complete 3 page document will print followed by a second complete document e On Prints output in sets to m
260. rint Samsung Easy Document Creator Features by models Software M337xseries M387xseries M407xseries Easy Capture Manager SyncThru Web Service SyncThru Admin Web Service Easy Eco Driver Fax Samsung Network PC Fax Scan Twain scan driver WIA scan driver a Download the software from the Samsung website and install it http www samsung com gt find your product gt Support or Downloads Before installing check whether your computer s OS support the software e Included Blank Not available Features by models Variety feature Features M337x series M387x series M407 x series Hi Speed USB 2 0 Network Interface Ethernet 10 100 Base TX wired LAN Network Interface Ethernet 10 100 1000 Base TX wired LAN IEEE 1284B parallel connector O Network Interface 802 11b g n wireless LAN M387xFW only Google Cloud Print AirPrint Eco printing Duplex 2 sided printing USB memory interface Memory module Optional tray Tray2 Mass Storage Device Document Duplex Automatic Document Feeder DADF Feeder M387xFW only Automatic Document Feeder ADF M387xFD M387xHD only Handset M337xHD only M387xHD only M407xHR only Features by models Features M337x series M387 x series M407x series Multi send
261. rint media weight Capacity Type Size Dimensions Tray1 Optional tray Multi purpose tray Manual feeder Transparency Letter A4 Refer to the Plain paper section Not available in tray1 138 to 146 g m2 36 81 to 138 to 146 g m 36 81 to optional tray 38 91 Ibs bond 38 91 Ibs bond Labels Letter Legal US Folio Refer to the Plain paper section Not available in tray1 120 to 150 g m 32 to 40 120 to 150 g m 32 to 40 Ibs A4 JIS B5 ISO B5 optional tray Ibs bond bond Executive A5 Card stock Letter Legal US Folio Refer to the Plain paper section 121 to 163 g m 32 to 43 121 to 163 g m 32 to 43 121 to 163 g m 32 to 43 Ibs A4 JIS B5 ISO B5 Ibs bond Ibs bond bond Executive A5 Bond paper Refer to the Plain Refer to the Plain paper section 106 to 120 g m 28 to 32 106 to 120 g m 28 to 32 106 to 120 g m 28 to 32 Ibs paper section lbs bond Ibs bond bond Minimum size custom f gt Multi purpose or manual Multi purpose or manual feeder tray 60 to 220 g m2 16 to 58 Ibs bond Moretti 76x127 mm 2 99x Tray 1 Tray 2 60 to 163 g m2 16 to 43 Ibs bond e Tray 1 Tray 2 105 x 148 5 mm 4 13 x 5 85 inches Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b M337x series only c 1 sheet for manual feeder d The smoothness of the labels used in this machine is 100 to 250 sh
262. rinter in the Type field This is optional 2 Using a Network Connected Machine 168 Installing driver over the network Ul 9 10 11 12 Specify any printer description in the Description field This is optional Specify the printer location in the Location field Type the IP address or DNS name of the printer in the Device textbox for network connected printers On IBM AIX with jetdirect Queue type only the DNS name is possible numeric IP address is not allowed Queue type shows the connection as Ipd or jetdirect in the corresponding list box Additionally usb type is available on Sun Solaris Os Select Copies to set the number of copies Check the Collate option to receive copies already sorted Check the Reverse Order option to receive copies in the reverse order Check the Make Default option to set this printer as default Click OK to add the printer 2 Using a Network Connected Machine 169 IPv6 configuration A IPv6 is supported properly only in Windows Vista or higher From the control panel Activating IPv6 2 e Some features and optional goods may not be available depending on model or country see Features by models on page 7 or Menu overview on page 30 e Ifthe IPv6 network seems to not be working set all the network setting Ki Accessing menus may differ from model to model see Accessing the to the factory defaults and try again using Clear Setting a menu on page 30 It may be nece
263. rties If Printer properties item has mark you can select other printer drivers connected with selected printer e Click Port tab f Click Configure Port button g Checkif Printer Name or IP Address is the IP address on the network configuration Sheet 3 Change the printer port s IP address if it is different from the network information report s 2 Using a Network Connected Machine 196 Wireless network setup If you want to use the software installation CD to change the port IP connect to a network printer Then reconnect the IP address For information on the access point or wireless router refer to its own user s guide Fora Static network environment The machine uses the static address when the computer is configured You cannot enable wired and wireless networks at the same time i ress A to static address e Your computer access point or wireless router or machine may not be For example turned on If the computer s network information is as shown below Check the wireless reception around the machine If the router is far from P address 169 254 133 42 the machine or there is an obstacle you might have difficulty receiving the signal Subnet Mask 255 255 0 0 e Cycle the power for the access point or wireless router machine and computer Sometimes cycling the power can recover network communication Then the machine s network information should be as below P address 169 254 1
264. rtridge A toner cartridge is not being detected Reinstall the toner cartridge two or three times to confirm it is seated properly If the problem persists contact the service representatives Not removed protective film from toner Remove the protective film from the toner cartridge Meaning The indicated imaging unit has almost reached its estimated imaging unit life Suggested solutions e You can choose Stop or Continue as shown on the control panel If you select Stop the printer stops printing and you cannot print any more without changing the imaging unit If you select Continue the printer keeps printing but the printing quality cannot be guaranteed Replace the imaging unit for the best print quality when this message appears Using a imaging unit beyond this stage can result in printing quality issues see Replacing the imaging unit on page 84 e Ifthe machine stops printing replace the imaging unit see Replacing the imaging unit on page 84 Toner Not Install it IMG Not The imaging unit Installa Samsung genuine imaging Compatible you have installed is unit designed for your machine Imaging unit is not not for your compatible machine Check guide compatible IMG Not Installed Imaging unit is not installed Install the unit The imaging unit is not installed Reinstall the imaging unit two or three times If the problem persists call for service T
265. s SetIP You can set SetIP settings You can configure SLP Service Location Protocol settings This protocol allows host applications to find services in a local area network without prior configuration SLP K Turn the power off and on after you change this option 3 Useful Setting Menus 229 Job management Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press Menu gt Job Management on the control panel Item Description Active Job Shows the print job lists that are waiting to be printed Stored Job Shows the print job lists that are stored on the disk Secured Job Shows the print job lists that are secured on the disk Shared Folder i print job lists that are in the shared folder on 3 Useful Setting Menus 230 Direct USB Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options e Insert a USB memory device into the USB memory port on your machine and then press Direct USB Item Description USB Print Select a file to print File Manage Select a file to delete You can format the USB device Show Space Shows the remaining space 3 Useful Setting Menus 231 4 Special Features This chapter explains special c
266. s the machine shows the window asking to place another page Load another original and press Yes When you finish select No for this option e Mono Displays an image in black and white 1 bit per pixel File Policy Darkness Adjusts the brightness level to scan You can choose the policy for generating file name before you proceed with the scan job through server or USB memory device If the server or the USB memory device already has the same name you enter you can change the name cancel the job or overwrite it e Rename The sent file is saved as a different file name that is automatically programmed e Overwrite Overwrites the existing the file File Name Makes a file name to store the scan data 3 Useful Setting Menus 218 Scan Item Description Item Description You can set the machine to print server confirmation CC Sends the copy of the email to an additional recipient result report The same as CC but the recipient s name is not BCC displayed Server Confirmation K If you select On Error the angen prints a Scans the originals and saves the scanned data on the report only when a transmission is not WSD connected computer if it supports the WSD Web successful Service for Device feature You can set the machine to print email confirmation result report e e Ifyou select On Error the machine prints a report only when a transmission is not Email Confirmatio
267. s and tools to edit your scanned image 4 Special Features 268 Fax features 2 For basic faxing features refer to the Basic Guide see Basic faxing on page 63 Automatic redialing When the number you have dialed is busy or there is no answer when you send a fax the machine automatically redials the number The redial time depends on the country s factory default setting When the display shows Retry Redial press Start button to redial the number without waiting To cancel the automatic redialing press Stop or Stop Clear button To change the time interval between redials and the number of redial attempts Press fax gt Menu gt Fax Setup gt Sending on the control panel 2 Select Redial Times or Redial Term you want 3 Select the option you want Redialing the fax number 1 Press Redial Pause button on the control panel 2 Select the fax number you want Ten recently sent fax numbers with ten received Caller IDs are shown 3 When an original is loaded in the document feeder the machine starts to scan and automatically begins to send If an original is placed on the scanner glass select Yes to add another page Load another original and press OK When you have finished select No when Another Page appears Confirming a transmission When the last page of your original has been sent successfully the machine beeps and returns to ready mode When something goes wrong while sendin
268. s follows Long Edge Binding This option is the conventional layout used in book binding Short Edge Binding This option is the type often used with calendars 1 From your Mac application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on both sides of the paper A If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid printing on both sides of paper when you are printing more than 1 copy Click the question mark on the bottom left corner of the window and click on the topic you want to know about A pop up window appears with information about that option s feature which is provided from the driver Printer 10 88 181 197 RA Presets Standard Z Copies C M Collated O Two Sided Pages All ipn OFrom 1 to 1 Paper Size A4 A 20 99 by 29 70 cm Orientation 6 Te Layout Z Pages per Sheet 1 Z Layout Direction El Ss un Border None Z Two Sided Off E l Reverse Page Orientation OED Gees tow Caneel See K Some features may not be available depending on models or options It means that the features are not supported 4 Special Features 254 Printing features Printing from applications Printing files There are a lot of Linux app
269. s for editing the imported CSV file Password protected or security enhanced CSV file cannot be edited e The CSV file needs to be saved in Notepad program in UTF 8 Do not change the first row model name version title field e Use comma as a separator e When importing the address book data from a computer to the machine the existing address book data is deleted Make sure to enter valid data If you enter invalid data unexpected errors can occur Refer to the below rules for entering valid data Speed dial A number is required for each address You cannot use duplicate numbers Only numbers are allowed User Name This field is not mandatory You can enter up to 64 byte in UTF 8 lt gt Zin not allowed Fax This field is not mandatory You can enter up to 40 byte using numbers 0 9 and special characters E mail This field is not mandatory You can enter up to 128 byte in email address format ex printer domain com 1 Access the SyncThru Web Service see Using SyncThru Web Service on page 286 2 Click Address Book tab gt Individual 3 Select Import form the Task drop down list 4 Select Browse and select the stored file 5 Click Import gt OK Printing address book You can check your Address Book settings by printing a list 1 Select ct amp fax gt Address Book gt Print on the control panel Or select Setup gt Machine Setup gt Next gt Reports gt Addr
270. s harmful the option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device Every country has different restrictions on the use of wireless devices Since your system is equipped with a wireless device when traveling between countries with your system check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country If your system came equipped with an internal embedded wireless device do not operate the wireless device unless all covers and shields are in place and the system is fully assembled Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service Only use drivers approved for the country in which the device will be used See the manufacturer System Restoration Kit or contact manufacturer Technical Support for additional information 5 Appendix ga Regulatory information China only Pe tn PA BEA ERIR AY A BEER ABA WERTE i a Pb Hg i Cd T
271. s on how to actually test the emergency number This machine may not be used on coin service or party lines This machine provides magnetic coupling to hearing aids You may safely connect this equipment to the telephone network by means of a standard modular jack USOC RJ 11C Replacing the Fitted Plug for UK Only Important The mains lead for this machine is fitted with a standard BS 1363 13 amp plug and has a 13 amp fuse When you change or examine the fuse you must re fit the correct 13 amp fuse You then need to replace the fuse cover If you have lost the fuse cover do not use the plug until you have another fuse cover Contact the people from you purchased the machine The 13 amp plug is the most widely used in the UK and should be suitable However some buildings mainly old ones do not have normal 13 amp plug sockets You need to buy a suitable plug adaptor Do not remove the moulded plug A If you cut off the moulded plug get rid of it straight away You cannot rewire the plug and you may receive an electric shock if you plug it into a socket Important warning You must earth this machine The wires in the mains lead have the following color code e Green and Yellow Earth Blue Neutral e Brown Live If the wires in the mains lead do not match the colors marked in your plug do the following You must connect the green and yellow wire to the pin marked by the letter E or by the safety
272. samsung com pl 808 20 SAMSUNG 808 20 7267 www samsung com 1 800 682 3180 www samsung com 800 2255 800 CALL www samsung com ae English www samsung com ae_ar Arabic NICARAGUA www samsung com latin_en English PHILIPPINES NORWAY 815 56 480 www samsung com 800 SAMSUNG 726 7864 www samsung com ae English OMAN www samsung com ae_ar Arabic 800 7267 www samsung com latin Spanish POTAND PANAMA www samsung com latin_en English PARAGUAY 98005210001 www samsung com PORTUGAL 0 800 777 08 Only from www samsung com 336 8686 From HHP amp landline QATAR ROMANIA 08008 SAMSUNG 08008 726 7864 TOLL FREE No www samsung com Contact SAMSUNG worldwide 333 i Contact SAMSUNG worldwide 0266 026 066 Country Region Customer Care Center WebSite Country Region Customer Care Center WebSite RUSSIA 800 00 0077 www samsung com TANZANIA 0685 88 99 00 www samsung com 200 212 f 1800 29 3232 i th SAUDI ARABIA 9200 30 a com sa THAILAND www samsung com Arabic 02 689 3232 SENEGAL 8 800 555 55 55 www samsung com TRINIDAD amp 1 800 SAMSUNG 726 7864 Wwww samsung com 381 11 321 6899 www samsung com TOBAGO SERBIA old number still active 0700 TURKEY 44477 11 www samsung com 7267864 U A E 800 SAMSUNG 726 7864 www samsung com SINGAPORE 1800 SAMSUNG 726 7864 www samsung com U K
273. sary Gateway IEEE A connection between computer networks or between a computer network and a telephone line It is very popular as it is a computer or a network that allows access to another computer or network Grayscale The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity IEEE 1284 A shade of gray that represents light and dark portions of an image when color images are converted to grayscale colors are represented by various shades of gray Halftone An image type that simulates grayscale by varying the number of dots Highly colored areas consist of a large number of dots while lighter areas consist of a smaller number of dots Mass storage device Mass storage device commonly referred to as a hard drive or hard disk is a non volatile storage device which stores digitally encoded data on rapidly rotating platters with magnetic surfaces The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the end of the parallel cable that attaches to the peripheral for example a printer Intranet A private network that uses Internet Protocols network connectivity and possibly the public telecommunication system to securely share part of an organization s informatio
274. security Shared Key Authentication is used A device that has a proper WEP key can access the network e Encryption Select the encryption None WEP64 WEP128 e Network Password Enter the encryption network password value e Confirm Network Password Confirm the encryption network password value e WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the ad hoc network has security setting Select Open System or Shared Key for the authentication and click Next e WEP Wired Equivalent Privacy is a security protocol preventing unauthorized access to your wireless network WEP encrypts the data portion of each packet exchanged on a wireless network using a 64 bit or 128 bit WEP encryption key The window showing the wireless network settings appears Check the settings and click Next 2 Before entering the IP address for the machine you must know the computer s network configuration information If the computer s network configuration is set to DHCP the wireless network setting should also be DHCP Likewise if the computer s network configuration is set to Static the wireless network setting should also be Static If your computer is set to DHCP and you want to use Static wireless network setting you must contact the network administrator to get the static IP address For the DHCP method If the IP address assignment method is DHCP
275. shortage or machine error will be sent to a certain person s e mail automatically This option may be used more frequently by a machine administrator 2 WN Some menus may not appear in the display depending on options or models If so it is not applicable to your machine Start a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go Your machine s embedded website opens From the Settings tab select Machine Settings gt E mail Notification If you have not configured outgoing server environment go to Settings gt Network Settings gt Outgoing Mail Server SMTP to configure network environment before setting e mail notification Select Enable check box to use the E mail Notification Click Add button to add e mail notification user Set the recipient name and e mail address es with notification items you want to receive an alert for 6 y Click Apply If the firewall is activated the e mail may not be sent successfully In that case contact the a network administrator Setting the system administrator s information This setting is necessary for using the e mail notification option 2 Some menus may not appear in the display depending on options or models If so it is not applicable to your machine Start a web browser such as Internet Explorer from Windows En
276. ssage window appears each time you submit a document for printing asking you to confirm printing an overlay on your document If this box is not checked and an overlay has been selected the overlay automatically prints with your document Click OK or Print until you exit the Print window oO In the Printing Preferences window click the Advanced tab Select Edit in the Text drop down list Select the overlay you want to delete from the Overlay List box Click Delete When a confirming message window appears click Yes Click OK or Print until you exit the Print window You can delete page overlays that you no longer use Overlay Deleting a page overlay Dan ywy 4 Special Features 249 Printing features Item Print Mode Description e This feature is available only if you have installed the mass storage device or optional memory see Variety feature on page 9 e Some menus may not appear on the display depending on options or models If so it is not applicable to your machine e This feature is not enabled Storage Options check see Setting Device Options on page 85 e Without installing the mass storage device in the machine the RAM Disk feature provides only 3 options Normal Proof and Confidential Print Mode The default Print Mode is Normal which is for printing without saving the printing file in the memory Normal This mode prints without storing your document in the optiona
277. ssary to press OK to navigate to lower level menus for some models The machine supports the following IPv6 addresses for network printing and managements q Select CE menu gt Network gt TCP IP IPv6 gt IPv6 Protocol on the Link local Address Self configured local IPv6 address Address starts with control panel FE80 Stateless Address Automatically configured IPv6 address by a network 2 AEON ANd plesk router Turn the machine off and turn it on again w Stateful Address IPv6 address configured by a DHCPV6 server Manual Address Manually configured IPv6 address by a user E When you install the printer driver do not configure both IPv4 and IPv6 We In the IPv6 network environment follow the next procedure to use the IPv6 recommend to configure either IPv4 or IPv6 address DHCPv6 address configuration If you have a DHCPv6 server on your network you can set one of the following options for default dynamic host configuration 2 Using a Network Connected Machine IPv6 configuration 2 Accessing menus may differ from model to model see Accessing the menu on page 30 e It may be necessary to press OK to navigate to lower level menus for some models Select Menu gt Network gt TCP IP IPv6 gt DHCPv6 Config on the control panel Press OK to select the required value you want Router Use DHCPv6 only when requested by a router Always Use Always use DHCPV6 regardless of router request
278. supported for M387x 407x series see Variety feature on page 9 About USB memory USB memory devices are available with a variety of memory capacities to give you more room for storing documents presentations downloaded music and videos high resolution photographs or whatever other files you want to store or move You can do the following tasks on your machine by using a USB memory device Scan documents and save them on a USB memory device Print data stored on a USB memory device Restore backup files to the machine s memory Format the USB memory device Check the available memory space Plugging in a USB memory device The USB memory port on the front of your machine is designed for USB V1 1 and USB V2 0 memory devices Your machine supports USB memory devices with FAT16 FAT32 and a sector size of 512 bytes Check your USB memory device s file system from your dealer You must use only an authorized USB memory device with an A plug connector oF or m D lt O X t Use only a metal shielded USB memory device Only use a USB memory device that has obtained compatibility certification otherwise the machine might not recognize it 2 Menu Overview and Basic Setup Using USB memory device You can scan a document and save the scanned image onto a USB memory A e Donotremove the USB memory device while the machine is in operation device or writing to or reading from USB memory The machine warranty does
279. system developed by Novell Inc It initially used cooperative multitasking to run various services on a PC and the network protocols were based on the archetypal Xerox XNS stack Today NetWare supports TCP IP as well as IPX SPX OPC Organic Photo Conductor OPC is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer and it is usually green or rust colored and has a cylinder shape An imaging unit containing a drum slowly wears the drum surface by its usage in the printer and it should be replaced appropriately since it gets worn from contact with the cartridge development brush cleaning mechanism and paper Originals The first example of something such as a document photograph or text etc which is copied reproduced or translated to produce others but which is not itself copied or derived from something else Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complex functions into manageable self contained functional layers The layers are from top to bottom Application Presentation Session Transport Network Data Link and Physical PABX A private automatic branch exchange PABX is an automatic telephone switching system within a private enterprise PCL Printer Command Language
280. t e Ensure that the power is turned on No dial tone e Check that the phone line is properly connected see Rear view on page 21 e Check that the phone socket on the wall is working by plugging in another phone The numbers stored in memory do not dial correctly Make sure that the numbers are stored in memory correctly To check that print an address book list The original does not feed into the machine Make sure that the paper is not wrinkled and you are inserting it in correctly Check that the original is the right size not too thick or thin e Make sure that the document feeder is firmly closed e The document feeder rubber pad may need to be replaced Contact a service representative see Available maintenance parts on page 76 Faxes are not received automatically e The receiving mode should be set to fax see Changing the receive modes on page 274 e Make sure that there is paper in the tray see Print media specifications on page 129 e Check to see if the display shows any error message If it does clear the problem The machine does not send Make sure that the original is loaded in the document feeder or on the scanner glass e Check the fax machine you are sending to to see if it can receive your fax The incoming fax has blank spaces or is of poor quality The fax machine sending you the fax may be faulty e A noisy phone line can cause line errors e Check y
281. tIP Mac Before using the SetIP program disable the computer firewall from System Preferences gt Security gt Firewall A The following instructions may vary from your model N AO WwW A Connect your machine to the network with a network cable Insert the supplied software CD into your CD ROM drive Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 Double click the CD ROM that appears on Finder Double click the MAC_Installer folder gt Installer OS X icon Click Continue Read the license agreement and click Continue Click Agree to agree to the license agreement 2 Using a Network Connected Machine 159 Wired network setup 8 11 12 13 14 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install Enter the password and click OK When the message that warns that all applications will close on your computer appears click Continue Select Network connection on the Printer Connection Type and click Set IP Address button Click the g iconin the SetIP window to open the TCP IP configuration window Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network manager before proceeding Find the machine s MAC address from the Network Configuration Report see Print
282. tatus LED The color of the LED indicates the machine s current status 2 e Some LEDs may not be available depending on model or country see Control panel overview on page 22 e To resolve the error look at the error message and its instructions from the troubleshooting part see Understanding display messages on page 120 e You also can resolve the error with the guideline from the computers s Samsung Printing Status window see Using Samsung Printer Status on page 293 e Ifthe problem persists call a service representative 4 Troubleshooting Understanding the status LED LED Status Description Off e The machine is off line e The machine is in power save mode Blinking When the backlight blinks the machine is receiving or printing data Green On e The machine is on line and can be used e A minor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cleared the machine resumes Blinking Small amount of toner is left in the cartridge The estimated cartridge life of toner is close Prepare a new cartridge for ete replacement You may temporarily increase the printing quality by redistributing the toner see Redistributing toner on page 78 Red A toner cartridge has almost reached its estimated cartridge life It is recommended to replace the toner cartridge see Replacing the toner cartridge on page 81 e The cover is ope
283. ter the Network Password of the access point or router 12 If your printer supports Wi Fi Direct the following screen appears Click Next Wireless Settings Wi Fi Direct Settings Your printer supports Wi Fi Direct Since your printer is a Wi Fi enabled printer you can use Wi Fi Direct to enable your mobile device to easily connect to your printer Do you want to turn on WI Fi Direct on your printer Yes want to turn on Wi Fi Direct on my printer Help Next gt Cancel 2 e Can start to build Wi Fi Direct by using Samsung Easy Printer Manager see Setting up Wi Fi Direct on page 193 Wi Fi Direct Name The default Wi Fi Direct Name is the model name and the maximum length is 22 characters e Password setting is the numeric string and the size is 8 64 characters 2 Using a Network Connected Machine Wireless network setup 13 When the wireless network settings are completed disconnect the USB Creating the ad hoc network in Mac cable between the computer and machine 1 Make sure that the machine is connected to your computer and 14 Wireless network set up is completed After the installation is finished click Quit powered on 2 Insert the supplied software CD into your CD ROM drive 2 After completing the wireless network connection you need to install a machine driver to print from an application see Installation for Mac on page 152 For Mac OS X 10 8 double click the CD ROM that appears
284. ter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go Your machine s embedded website opens From the Security tab select System Security gt System Administrator Enter the name of the administrator phone number location and email address Click Apply 5 Useful Management Tools Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan compile and save documents in multiple formats including epub format These documents can be shared via social networking sites or fax Whether you re a student needing to organize research from the library or a stay at home mom sharing scanned pictures from last year s birthday party Samsung Easy Document Creator will provide you with the necessary tools The Samsung Easy Document Creator provides features below Image Scanning Use for scanning single or mulitple pictures Document Scanning Use for scanning documents with text or text and images Text Converting Use for scanning documents that need to be saved in an editable text format Book Scanning Use for scanning books with the flatbed scanner SNS Upload Provides an easy and quick way to upload scanned image or existing images to a variety of social networking sites SNS E Book Conversion Provides the ability to scan multiple documents in as one e book or convert existing files into an e book format Plug in Scan
285. th a wired network cable Remove the wired network cable from your machine Connecting Failure Assigning the IP address e Cycle the power for the access point or wireless router and machine PC Connection Error e The configured network address is unable to connect between your computer and machine Fora DHCP network environment The machine receives the IP address automatically DHCP when computer is configured to DHCP E Ifthe printing job is not working in DHCP mode the problem may be caused by the automatically changed IP address Compare the IP address between the product s IP address and the printer port s IP address How to compare 1 Print the network information report of your printer and then check the IP address see Printing a network configuration report on page 158 2 Check the printer port s IP address from your computer a Click the Windows Start menu e For Windows 8 from the Charms select Search gt Settings b For Windows XP Server 2003 select Printer and Faxes e For Windows Server 2008 Vista select Control Panel gt Hardware and Sound gt Printers e For Windows Server 2008 R2 select Control Panel gt Hardware gt Devices and Printers e For Windows 7 Windows 8 select Control Panel gt Devices and Printers c Right click your machine d For Windows XP 2003 2008 Vista press Properties For Windows 7 Windows 8 or Windows Server 2008 R2 from context menus select the Printer prope
286. the documents face up into the document feeder Press amp fax on the control panel Adjust the resolution and the darkness to suit your fax needs Press Menu gt Fax Feature gt Delay Send on the control panel Or select Fax gt Delayed Send on the touch screen Enter the number of the receiving fax machine and press OK 4 Special Features f Fax features The display asks you to enter another fax number to send the document i j 6 anceling a reserved fax jo 7 To enter more fax numbers press OK when Yes highlights and repeat steps 5 1 Press lt gt fax gt Ga Menu gt Fax Feature gt Cancel Job on the control panel r You can add up to 10 destinations 2 Select the fax job you want and press OK Once you entered a group dial number you cannot enter another group dial numbers anymore 3 Press OK when Yes highlights The selected fax is deleted from memory 00 Enter the job name and the time 4 Press Stop Clear button to return to ready mode 2 If you set a time earlier than the current time the fax will be sent at that time on the following day Forwarding a sent fax to another destination You can set the machine to forward the received or sent fax to other destination by a fax an email or a server If you are out of office but have to receive the fax this feature may be useful 9 The original is scanned into memory before transmission The machine returns to r
287. the data as a PDF file e Standard Saves the data as a regular PDF e PDF A Saves the data as a PDF that has the necessary information to render itself in any environment K PDF A file must be self contained it cannot rely on another application to render fonts open hyperlinks or execute scripts audio files or video files Stamp You can apply the stamp feature e Item Prints the time and date IP address page number device information or user ID to the copy output e Opacity You can select the transparency e Position Sets the position Address Book Views or prints the address list Import Setting Imports data stored on a USB memory stick to the machine 3 Useful Setting Menus a System setup Item Export Setting Description Exports data stored on the machine stick to a USB memory Troubleshooting Helpful information for what to do if you encounter an error Eco Settings Allows you to save print resources and enables eco friendly printing e Default Mode Select whether to turn the Eco mode on or off On force On Forced Sets the Eco mode on with password If a user wants to turn the Eco mode on off the user needs to enter the password e Select Template Selects the eco template set from the SyncThru Web Service Image Mar Allows you to adjust the color setting such as color registration color density etc Custom Color
288. the machine for a long period of time or printing a Ea large number of pages in a non ventilated space it could pollute the air and be harmful to your health Place the machine in a well ventilated space or open a window to circulate the air periodically 1 Introduction 16 Safety information Do not place the machine on an unstable surface The machine could fall causing injury or machine damage Use only No 26 AWG or larger telephone line cord if necessary Otherwise it can cause damage to the machine Make sure you plug the power cord into a grounded electrical outlet Otherwise this could result in electric shock or fire Maintenance Checking A Caution O OO O Use the power cord supplied with your machine for safe operation If you are using a cord which is longer than 2 meters 6 feet with a 110V machine then the gauge should be 16 AWG or larger Otherwise it can cause damage to the machine and could result in electric shock or fire Unplug this product from the wall outlet before cleaning the inside of the machine Do not clean the machine with benzene paint thinner or alcohol do not spray water directly into the machine This could result in electric shock or fire Do not put a cover over the machine or place it in an airtight location such as a closet If the machine is not well ventilated this could result in fire When you are working inside the m
289. the paper type and quality e Remove the toner cartridge and install a new one see Replacing the toner cartridge on page 81 6 Troubleshooting 314 Printing quality problems Condition Vertical repetitive defects AaBbCc AaBbCc AaBbCc PR AaBbCc AaBbCc Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals The toner cartridge may be damaged If you still have the same problem remove the toner cartridge and install a new one see Replacing the toner cartridge on page 81 e Parts of the machine may have toner on them If the defects occur on the back of the page the problem will likely correct itself after a few more pages e The fusing assembly may be damaged Contact a service representative Background scatter Background scatter results from bits of toner randomly distributed on the printed page e The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture e If background scatter occurs on an envelope change the printing layout to avoid printing over areas that have overlapping seams on the reverse side Printing on seams can cause problems Or select Thick from the Printing Preferences window see Opening printing preferences on page 53 e If background scatter covers the entire surface area of a printed page adjust the
290. the paper type and quality Both high temperature and humidity can cause paper curl AapoCC e Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray 6 Troubleshooting 316 Printing quality problems Condition Suggested solutions Wrinkles or creases e Ensure that the paper is loaded properly e Check the paper type and quality e Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray AaBbCc AaBbCc Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 91 Back of printouts are dirty Solid color or black pages The toner cartridge may not be installed properly Remove the cartridge and reinsert it e The toner cartridge may be defective Remove the toner cartridge and install a new one see Replacing the toner cartridge on page 81 The machine may require repairing Contact a service representative 6 Troubleshooting Printing quality problems Condition Suggested solutions Loose toner e Clean the inside of the machine see Cleaning the machine on page 91 e Check the paper type thickness and quality pete e Remove the toner cartridge and then install a new one see Replacing the toner cartridge on page 81 a C A28bCc If the problem persists the machine may require repair Contact a service representative AsoCc Aa Sec Character voids Character voids are white
291. the width and length 37 changing the tray size 37 loading paper in multi purpose tray 40 ordering an optional tray 75 ordering an parallel connector 75 setting the paper size and type 47 U understanding the status LED 117 UNIX driver installation for network connected 167 printing Unix system requirements USB USB cable driver installation 256 133 231 25 28 152 154 driver reinstallation 153 155 USB flash memory data backup 70 managing 71 printing 69 scanning 68 using help 54 254 WwW watermark create delete edit Windows common Windows problems 248 248 248 325 driver installation for network connected 162 driver installation for USB cable connected 25 system requirements using SetIP wireless ad hoc mode Infrastructure mode USB cable WPS disconnectiong 28 131 158 191 173 173 180 176 WPS the machine does not have a display screen PBC PIN wireless network network cable 177 178 190 Index 351
292. ting 110 volt models AC 110 127 V 220 volt models AC 220 240 V 5 Appendix Specifications Items Description Power consumption Average operating mode Less than 700 W Ready mode Less than 10 W Power save mode M337xFD M337xHD M387xFD M387xHD M407xFR M407xHR Less than 1 1 W M387xFW Less than 1 6 W Wi Fi Direct on Less than 2 8 W Power off mode Less than 0 1 W Wireless Module SPW B4319U Dimensions and weight are measured without a handset and other accessories Sound Pressure Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing See the rating label on the machine for the correct voltage V frequency hertz and of current A for your machine Power consumption can be completely avoided only when the power cable is not connected a c d The power consumption of power save mode may be affected by machine s status setting conditions operating environment e f Wireless models only see Features by models on page 7 5 Appendix 128 Specifications Print media specifications Print media weight Capacity Type Size Dimensions Tray1 Optional tray Multi purpose tray Manual feeder Plain paper Letter 216 x 279 mm 8 5 x 11 inches 70 to 85 g m 19 to 23 Ibs 70 to 85 g m 19 to 23 Ibs_ 70 to 85 g m 19 to 23 Ibs Legal 216 x 356 mm 8 5 x 14 inches bond bond bond
293. ting Complete window appears Click Next Access point via USB cable recommended 9 When the wireless network settings are completed disconnect the USB iak er er non d cable between the computer and machine Click Next 1 Ske Sure MAL TAE MACAINEIS CANNAE VOUT COMPU AN powered on 1 0 Select software to be installed 2 Insert the supplied software CD into your CD ROM drive 11 After selecting the components you can also change the printer driver name set the machine to be shared on the network set the machine as the default machine Click Next Double click the CD ROM icon that appears on your Mac desktop WwW For Mac OS X 10 8 double click the CD ROM that appears on Finder 12 Click Finish Setup using Mac Items to prepare Double click the MAC_Installer folder gt Installer OS X icon Click Continue Read the license agreement and click Continue Click Agree to agree to the license agreement O N QAU A Click Install All components necessary for machine operations will be Access point installed NONO connected computes If you click Customize you can choose individual components to install Software CD that was provided with your machine De 9 Enter the password and click OK A machine installed with a wireless network interface USB cable 10 Click Wireless Network Setting button on the User Options Pane 2 Using a Network Connected Machine 186 Wireless network setup 11 After
294. ting features 3 Select your machine 1 Check the Print to file box in the Print window 4 Right click your machine and select Set as Default Printer Print General Select Printer 2 For Windows 7 or Windows Server 2008 R2 if Set as default printer has a gt you can select other printer drivers connected to the selected printer Status Ready 12 le Preferences coe e e Page Range Using advanced print features on Marota i Selection Current Page Pages Collate iJ 2 2 3 3 Ki XPS printer driver used to print XPS file format i i Cancel Apy e See Features by models on page 7 e The XPS printer driver can be installed only on Windows Vista OS or higher 2 Click Print instal optional memory whenan ARS JoB do snot PrN pecausathe 3 Type in the destination path and the file name and then click OK printer is out of memory For models that provide XPS driver from the Samsung website http For example c Temp file name www samsung com gt find your product gt Support or downloads 2 If you type in only the file name the file is automatically saved in My i Documents Documents and Settings or Users The saved folder may Printing to a file PRN differ depending on your operating system or the application you are using You will sometimes need to save the print data as a file 4 Special Features 244 Printing features Understanding special printer features Yo
295. tings Your printer supports Wi Fi Direct Ga _ a A Since your printer is a Wi Fi enabled printer you can use Wi Fi Direct to enable your moble device to easly connect to your printer Do you want to turn on WI Fi Direct on your peinter Vl Yes I want to turn on Wi Fi Direct on my printer Wi Fi Direct Name e Can start to build Wi Fi Direct by using Samsung Easy Printer Manager see Setting up Wi Fi Direct on page 193 e Wi Fi Direct Name The default Wi Fi Direct Name is the model name and the maximum length is 22 characters e Password setting is the numeric string and the size is 8 64 characters When the wireless network set up is completed disconnect the USB cable between the computer and machine Click Next 2 Using a Network Connected Machine 182 Wireless network setup 1 0 Select software to be installed 11 After selecting the components you can also change the printer driver name set the machine to be shared on the network set the machine as the default machine Click Next 12 Click Finish Ad hoc via USB cable If you do not have an access point AP you may still connect the machine wirelessly to your computer by setting up an Ad hoc wireless network by following the simple steps below Items to prepare Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable Creating the ad hoc netw
296. tocols on the machine to use it as your network machine The following table shows the network environments supported by the machine Items Specifications Network interface Ethernet 10 100 100 Base TX Wired Lan M337x M387x series Ethernet 10 100 1000 Base TX Wired Lan M407x series 802 11b g n Wireless LAN Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows 8 Windows Server 2008 R2 Various Linux OS Mac OS X 10 5 10 8 UNIX OS Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD AirPrint Google Cloud Print SNMPVv 1 2 3 HTTP IPSec TCP IPv6 DHCP DNS RAW LPR SNMPv 1 2 3 HTTP IPSec Wireless security Authentication Open System Shared Key WPA Enterprise Personal WPA2 Enterprise Personal Encryption WEP64 WEP128 TKIP AES 5 Appendix 134 Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements Laser safety statement The printer is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 2007 Class laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to lase
297. tting see Fax on page 211 Select amp fax gt C Menu gt Fax Feature gt Resolution on the control panel Select the option you want and press OK Standard Originals with normal sized characters e Fine Originals containing small characters or thin lines or originals printed using a dot matrix printer Super Fine Originals containing extremely fine detail Super Fine mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution e For memory transmission Super Fine mode is not available The resolution setting is automatically changed to Fine e When your machine is set to Super Fine resolution and the fax machine with which you are communicating does not support Super Fine resolution the machine transmits using the highest resolution mode supported by the other fax machine Press Stop Clear button to return to ready mode Darkness You can select the degree of darkness of the original document e The darkness setting is applied to the current fax job To change the default setting see Fax on page 211 1 Select L fax gt CE Menu gt Fax Feature gt Darkness on the control panel 2 Select a darkness level you want Press Stop Clear button to return to ready mode 2 Menu Overview and Basic Setup 66 Using USB memory device This chapter explains how to use a USB memory device with your machine K This USB memory device is
298. tton on the control panel Opening more settings K The screen may appear somewhat different depending on the model or You 1 2 3 4 options can set up more printing parameters Open the document you want to print From the Charms select Devices Select your printer from the list Click More settings 5 Useful Management Tools Using Samsung Printer Experience Basic tab Advanced tab O Samsung Printer Experience O Samsung Printer Experience Advanced Paper settings Basic f ee aes This option allows you to set the basic paper handling specifications This option allows you to choose the basic printing settings such as copies orientation and document type Layout settings Eco settings This option allows you to set the various ways to layout your documents This option allows you to choose multiple pages per side to save media 5 Useful Management Tools 298 Using Samsung Printer Experience Security tab Some features may not be available depending on the model or options If this tab is not shown or disabled it means that this features are not supported Samsung Printer Experience Job Accounting This option allows you to print with the given permission Confidential Printing This option is used for printing confidential documents You need to enter a password to print using it Scanning from Windows 8 K This section is for the users with multi functional
299. tyles e g Single line hairline Double line hairline Image tab In this tab you can change the brightness resolution or image position of your document Text tab Set the character margin line space or the columns of the actual print output Margins tab Use Margins Set the margins for the document By default margins are not enabled The user can change the margin settings by changing the values in the respective fields Set by default these values depend on the page size selected Unit Change the units to points inches or centimeters Printer Specific Settings tab Select various options in the JCL and General frames to customize various settings These options are specific to the printer and depend on the PPD file 4 Special Features Scan features You can scan the originals with your machine via a USB cable or the network The 2 e For basic scanning features refer to the Basic Guide see Basic scanning following methodoloqies can be used for scanning your documents on page 62 Scan to PC Scan the originals from the control panel Then the scanned data will be stored in the connected computers My Documents folder see Basic Scanning on page 62 e This feature may not be available depending on model or optional goods see Features by models on page 7 e The maximum resolution that can be achieved depends upon various factors including computer speed available disk space memory the e TWAI
300. u can use advanced printing features when using your machine To take advantage of the printer features provided by your printer driver click Properties or Preferences in the application s Print window to change the print settings The machine name that appears in the printer properties window may differ depending on the machine in use on page 54 Item Multiple Pages per Side _ rr Ki e Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about see Using help Description Selects the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify You can print up to 16 pages on one sheet 4 Special Features 245 Printing features Item Description Prints a single page document onto 4 Poster 2x2 9 Poster 3x3 or 16 Poster 4x4 sheets of paper for the purpose of pasting the sheets Poster Printing together to form one poster size document Select the Poster Overlap value Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab Lal to make it easier to paste the sheets together amb 4 10 mm gt da a N S
301. ude adjustment on page 233 6 Troubleshooting 319 Copying problems Condition Suggested solutions Copies are too light or too dark Adjust the darkness in copy feature to lighten or darken the backgrounds of copies see Changing the settings for each copy on page 58 Smears lines marks or spots Ifthe defects are on the original adjust darkness in copy feature to lighten the background of your copies appear on copies If there are no defects on the original clean the scan unit see Cleaning the scan unit on page 95 Copy image is skewed e Ensure that the original is aligned with the registration guide e The transfer roller may be dirty Clean the inside of your machine see Cleaning the machine on page 91 Blank copies print out Ensure that the original is face down on the scanner glass or face up in the document feeder If these steps do not correct the problem contact a service representative Image rubs off the copy easily Replace the paper in the tray with paper from a new package e In high humidity areas do not leave paper in the machine for extended periods of time Frequent copy paper jams e Fan the paper then turn it over in the tray Replace the paper in the tray with a fresh supply Check adjust the paper guides if occur necessary e Ensure that the paper is the proper type and weight see Print media specifications on page 129 e Check for copy paper or pieces of copy
302. uenced Packet Exchange It is a networking protocol used by the Novell NetWare operating systems IPX and SPX both provide connection services similar to TCP IP with the IPX protocol having similarities to IP and SPX having similarities to TCP IPX SPX was primarily designed for local area networks LANs and is a very efficient protocol for this purpose typically its performance exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards Joint Bi level Image Experts Group JBIG is an image compression standard with no loss of accuracy or quality which was designed for compression of binary images particularly for faxes but can also be used on other images JPEG Joint Photographic Experts Group JPEG is a most commonly used standard method of lossy compression for photographic images It is the format used for storing and transmitting photographs on the World Wide Web Glossary go Glossary LDAP MH The Lightweight Directory Access Protocol LDAP is a networking protocol for querying and modifying directory services running over TCP IP LED A Light Emitting Diode LED is a semiconductor device that indicates the status of a machine MAC address Media Access Control MAC address is a unique identifi
303. ul Management Tools 282 Easy Capture Manager 2 e Available for Windows OS users only This feature may not be available depending on model or optional goods see Software on page 7 Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key Now you can easily print your captured screen as captured or edited 5 Useful Management Tools 283 Samsung AnyWeb Print 2 e Available for Windows OS users only This feature may not be available depending on model or optional goods see Software on page 7 This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary program Download the software from the Samsung website then unpack and install it http www samsung com gt find your product gt Support or Downloads 5 Useful Management Tools 284 Easy Eco Driver This feature may not be available depending on model or optional goods see Software on page 7 Available for Windows OS users only see Software on page 7 With the Easy Eco Driver you can apply Eco features to save paper and toner before printing To use this application Start Easy Eco Driver before printing job checkbox in the printer properties should be checked Easy Eco Driver also allows you to do simple editing such as removing images and texts changing fonts and more You can save frequently used settings as a preset How to use
304. upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely 3 Maintenance 4 Troubleshooting This chapter gives helpful information for what to do if you encounter an error Tips for avoiding paper jams 99 Clearing jams 100 Understanding the status LED 117 Understanding display messages 120 K This chapter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error lf you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced Guide see Troubleshooting on page 305 If you cannot find a solution in the User s Guide or the problem persists call for service i Tips for avoiding paper jams By selecting the correct medias most paper jams can be avoided To avoid paper jams refer to the following guidelines Ensure that the adjustable guides are positioned correctly see Tray overview on page 37 Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix papers in a tray Use only recommended print media see Print media specifications on page 129 4 Troubleshooting 99
305. upted service Ringer Equivalence Number The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine In some instances you may need to provide these numbers to the telephone company The Ringer Equivalence Number REN is a measure of the electrical load placed on the telephone line and is useful for determining whether you have overloaded the line Installing several s of equipment on the same telephone line may result in problems making and receiving telephone calls especially ringing when your line is called The sum of all Ringer Equivalence Numbers of the equipment on your telephone line should be less than five in order to assure proper service from the telephone company In some cases a sum of five may not be usable on your line If any of your telephone equipment is not operating properly you should immediately remove it from your telephone line as it may cause harm to the telephone network The equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user s authority to operate this
306. ure is available only when you place originals on the scanner glass Copy Setup K Some menus may not appear in the display depending on options or models If so it is not applicable to your machine see Menu overview on page 30 To change the menu options Press SS copy gt Menu gt Copy Setup on the control panel Or Menu gt Copy Setup on the control panel Item Description The copy options can be set to those most frequently h Defaul Change Default icd 3 Useful Setting Menus gg Fax Item Description Fax Feature Selects the color mode in which you want to send the Color Mode fax Some menus may not appear in the display depending on options or Original Type Enhances the fax quality based on the type of the models If so it is not applicable to your machine see Menu overview on g YP original document being scanned page 30 ae Original Size Sets the image size This function is especially intended for two sided To change the menu options originals You can select whether the machine sends 5 ee fax Menu gt Fax Feat h the fax on one side or both sides of the paper ress As fax gt enu gt Fax Feature on the control panel LS e 1 Sided For originals that are printed on one side e Or press Setup gt Machine Setup gt Next gt Default Setting gt Fax Default only on the touch screen e 2 Sided For originals that are printed on both sides Or press F
307. ures by models on page 7 You can set up address book with the email addresses you use frequently via SyncThru Web Service and then easily and quickly enter email addresses by entering the location numbers assigned to them in address book Storing on your machine To scan and send an image as an email attachment you need to set up email address using SyncThru Web Service 1 WJ Access the SyncThru Web Service see Using SyncThru Web Service on page 286 Click Address Book gt Individual gt Add Select the Speed No and enter e mail address and fax number If you need to set SMB or FTP sever information check SMB or FTP and set the information Click Apply If you make a group 1 Click Address Book gt Group gt Add Group 2 Select the Speed No and enter Group Name You can easily add individual address if you check Yes for Add individual s after this group is created 3 Click Apply Searching for an email address Searching sequentially through memory Select iscan gt Address Book gt Search amp Send gt Select an address group gt All on the control panel Or select Scan to gt Address Book gt Search amp Send gt Select an address group gt All on the control panel Or select Setup gt Machine Setup gt Next gt Address Book gt Email gt View List gt Individual or Group on the touch screen Search through the entire memory in index numerical or
308. use advanced printing features such as proofing a job and printing a private job in the Print window Check the mass storage or RAM Disk option in Device Options then you can select the various features from Print Mode see Setting Device Options on page 85 1 Open the document you want to print 2 Select Print from the File menu The Print window appears 3 Select your printer driver from the Select Printer list 4 Click Properties or Preferences 5 Click the each tab then select Print Mode 6 Select the option you want see Understanding special printer features on page 245 7 Select OK From the control panel If your machine has optional memory or an optional hard drive you can use these features from the Menu button gt Job Management Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Active Job All of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printer You can delete a job from the queue before printing or promote a job to print sooner Secured Job You can print or delete a secured job Shows the list of secured jobs the user has set in the printer driver You need to enter the user name and password set in the printer driver Stored Job You can print or delete a stored job 4 Special Features Using optional device features File Policy You can choose th
309. users into several groups according to each user s role Each user s authorization authentication and accounting will be controlled by the group s role definition System Log The System Log contains settings related to logs of device events Log Configuration The Log Configuration section contains settings related to saving logs Log Viewer The Log Viewer section contains options to view logs stored locally on the device Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails You can also connect to Samsung website or download drivers by selecting the Link menu Firmware Upgrade Upgrade your machine s firmware Contact Information Shows the contact information Link Shows links to useful sites where you can download or check information License Management License Management provides settings for Installed applications and application licenses Cloning You can import or export transfer various settings machine setting network information address book etc between devices that have the Cloning feature in SyncThru Web Service 5 Useful Management Tools Using SyncThru Web Service E mail notification setup You can receive emails about your machine s status by setting this option By setting information such as IP address host name e mail address and SMTP server information the machine status toner cartridge
310. ver does not work properly uninstall the driver and reinstall it if uh wen Open the Applications folder gt Samsung gt Printer Software Uninstaller To uninstall printer software click Continue Check the program you want to delete and click Uninstall Enter the password and click OK After the uninstallation is finished click Close If a machine has already been added delete it from the Print Setup Utility or Print amp Fax 1 Software Installation 153 Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software http www samsung com gt find your product gt Support or Downloads Installing the Unified Linux Driver 1 N OO UW A Make sure that the machine is connected to your computer and powered on When the Administrator Login window appears type root in the Login field and enter the system password You must log in as a super user root to install the machine software If you are not a super user ask your system administrator From the Samsung website download the Unified Linux Driver package to your computer Right click the Unified Linux Driver package and extract the package Double click cdroot gt autorun When the welcome screen appears click Next When the installation is complete click Finish The installation program added the Unified Driver Configurator desktop icon and the Unified Driver group t
311. w Control panel overview Turning on the machine Installing the driver locally Reinstalling the driver Key benefits Environmentally friendly To save toner and paper this machine supports Eco feature see Eco printing on page 55 To save paper you can print multiple pages on one single sheet of paper see Using advanced print features on page 244 To save paper you can print on both sides of the paper double sided printing see Using advanced print features on page 244 To save electricity this machine automatically conserves electricity by substantially reducing power consumption when not in use We recommend using recycled paper for saving energy Fast high resolution printing EN o You can print with a resolution of up to 1 200 x 1 200 dpi effective output 1 200 x 600 x 2 bit Fast on demand printing M337x series For single side printing 33 ppm A4 or 35 ppm Letter M387x series For single side printing 38 ppm A4 or 40 ppm Letter M407x series For single side printing 40 ppm A4 or 42 ppm Letter Convenience You can print on the go from your smartphone or computer using Google Cloud Print enabled apps see Google Cloud Print on page 202 Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard see Easy Capture Manager on page 283 Key benefits Samsung Easy Printer Manager and Pr
312. website then unpack and install it http www samsung com gt find your product gt Support or Downloads 6 Click Print The selected PDF file is sent to the machine A e You cannot print PDF files that are restricted Deactivate the printing restriction feature and retry printing Using the right click menu You cannot print PDF files that are restricted by a password Deactivate the password feature and retry printing 1 Right click on the PDF file to print and select Direct Printing Whether or not a PDF file can be printed using the Direct Printing Utility The Direct Printing Utility window appears with the PDF file is added program depends on how the PDF file was created e The Direct Printing Utility program supports PDF version 1 7 and below 2 Select the machine to use For higher versions you must open the file to print it 3 Customize the machine settings 4 Special Features 252 Printing features 4 Click Print The selected PDF file is sent to the machine Some features may not be available depending on models or options It means that the features are not supported Printing a document When you print with a Mac you need to check the printer driver settings in each application you use Follow the steps below to print from a Mac 1 Open the document to print 2 Open the File menu and click Page Setup Document Setup in some applications 3 Choose your paper size orientation scaling other optio
313. wired LAN WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another WIA Windows Imaging Architecture WIA is an imaging architecture that is originally introduced in Windows Me and Windows XP A scan can be initiated from within these operating systems by using a WIA compliant scanner WPA Wi Fi Protected Access WPA is a class of systems to secure wireless Wi Fi computer networks which was created to improve upon the security features of WEP Glossary gg Glossary WPA PSK WPA PSK WPA Pre Shared Key is special mode of WPA for small business or home users A shared key or password is configured in the wireless access point WAP and any wireless laptop or desktop devices WPA PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic document developed by Microsoft It is an XML based specification based on a new print path and a vector based device independent document format Glossary
314. work In case of Ad hoc mode you can use a wireless LAN and wired LAN simultaneously SSID SSID Service Set Identifier is a name that identifies a wireless network access points and wireless devices attempting to connect to a specific wireless network must use the same SSID The SSID is case sensitive Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network e Operation Mode Operation Mode refers to the type of wireless 1 0 connections see Wireless network name and network password on page 173 Ad hoc Allows wireless devices to communicate directly with each other in a peer to peer environment Turning the Wi Fi network on off Infrastructure Allows wireless devices to communicate with each other through an access point 2 If your machine has a display you can also turn on off the Wi Fi from the machine s control panel using the Network menu 2 If your network s Operation Mode is Infrastructure select the SSID of the access point If the Operation Mode is Ad hoc select the machine s SSID 1 Check whether the network cable is connected to the machine If not 8 Click Next connect the machine with a standard network cable If the wireless security setting window appears enter the registered 2J Start a web browser such as Internet Explorer Safari or Firefox and enter password network password and click Next your machine s new IP addr
315. work printer and click the Search button The installation procedure is common for all variants of UNIX OS mentioned The printer s IP address and model name appears on list field 1 From the Samsung website download and unpack the UNIX Printer Driver package to your computer Select your machine and click Next 2 Acquire root privileges Enter the printer description and click Next u O N QAU AUWN After the machine is added click Finish WA e Make sure your machine supports the UNIX operating system before Copy the appropriate driver archive to the target UNIX computer PER See administration guide of your UNIX OS for details 4 Unpack the UNIX printer driver package 4 installing the UNIX printer driver see Operating System on page 7 For example on IBM AIX use the following commands The commands are marked with when typing the commands do not gzip d lt enter the package name tar xf type aan Some features and optional goods may not be available depending on 5 Goto the unpacked directory model or country see Operating System on page 7 2 Using a Network Connected Machine Installing driver over the network 6 Run the install script install i install is the installer script file which is used to install or uninstall the UNIX Printer Driver package Use chmod 755 install command to give the permission to the installer script Execute the

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