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HP ENVY 17-j001tx

1. essem 75 Securing your wireless network earned ENNERT de ea de de ANRU a Dee dea a dd iata 75 Backing up your software applications and information ceceeeceeeceeeeeeeeeeeeeeeeeeeeteeeeeeteeteees 75 Using an optional security cable lock ssssssssseeeennm enm e eene nennen 75 viii 10 Using Setup Utility BIOS and System Diagnostics eseeeeeeseseeeeeeeeeeeneene nnne nnne nnn 77 Starting Setup Utility BIOS essin ANERE E EEE ex 77 Blose zlilefoRinspell6 cue UE 77 Determining the BIOS version 00 cece cece ee eee teenie tees eeeeaaeeeeeeeeeaaeeeeeeeeeiaeeeeeeeenaees 77 Downloading a BIOS update sssssssssssseseee eene nennen nnns 78 Using System DIaQnOStCs ananassi endini Ee duds ee tna deos Dd AAEREN Ee D de ee a e eu eR oe 79 11 Backing up restoring and recovering x enean trek eoim bin ex theta dE annonsi RKRUR edenin M oenn aasia 80 Creating recovery media and backups sssssssese eene nennen enne enne nennen 80 Creating HP Recovery media sse meer nennen nnne nenne 81 Restore and TECOVay eraren 82 Using Windows Refresh for quick and easy recovery sssssssee 83 Remove everything and reinstall Windows ese nemen 83 Recovering using HP Recovery Manager ssssssseee emen 84 What you need to KNOW eite eet eain ree to E
2. TouchPad or touch screen select models only to display the charms tap Search and then tap the search box Type c and then select CyberLink YouCam from the list of applications or EET From the Start screen type c and then select CyberLink YouCam from the list of applications 4 USB 3 0 ports 3 Connect optional USB 3 0 devices and provide enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 51 microphone jack 5 Audio out headphone jack Audio in il Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 6 Speakers 4 Produce sound 7 HP Triple Bass Reflex Subwoofer Provides superior
3. e lfyou have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 84 e f you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 86 Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you 7 IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type n and then select Help and Support NOTE You may be prompted for your permission or password when using Refresh See Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh 1 From the Start screen point to the upper right or lower right corner of the screen to reveal the charms 2 Click Settings 3 Click Change PC settings in
4. 89 Index A AC adapter 5 testing 49 action keys decrease screen brightness 40 Help and Support 40 identifying 13 increase screen brightness 40 next track or section 41 play pause resume 41 previous track or section 41 radiance backlight keyboard 40 switch screen image 40 volume down 41 volume mute 40 volume up 41 wireless 41 airport security devices 59 antivirus software using 74 audio functions checking 26 audio out headphone jacks 5 23 B backing up personal files 81 backing up software and information 75 backups 80 bass settings hot key 42 battery discharging 46 disposing 48 low battery levels 47 replacing 48 storing 47 battery information finding 46 90 Index battery power 45 battery release latch 14 battery temperature 47 battery identifying 14 Beats Audio 25 42 hot key 25 Beats Audio Control Panel 25 BIOS determining version 77 downloading an update 78 updating 77 Bluetooth device 17 label 16 Bluetooth device 20 boot order changing HP Recovery Manager 85 bottom 16 buttons left TouchPad 9 optical drive eject 5 power 12 right TouchPad 9 C cables USB 52 caps lock light identifying 11 caring for your computer 69 checking audio functions 26 cleaning your computer 69 components bottom 14 display 8 left side 6 right side 5 top 9 computer reset 83 computer traveling 47 configuring audio for HDMI 28 connecting to a WLAN 20 connector power 5 corporate WLAN connec
5. Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 88 Chapter 12 Specifications 15 m to 12 192 m 50 ft to 40 000 ft 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions e If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e f you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support
6. Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 Installing software updates 75 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place 76 Chapter9 Securing your computer and information 10 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes set
7. Support From the Start screen type h and then select Help and Support If you want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 83 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 83 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 84 82 Chapter 11 Backing up restoring and recovering e f you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 84
8. and then select Control Panel 2 Select System and Security and then in the System area select Device Manager A list reveals all the devices installed in your computer Locating software A To find out what software is installed on your computer from the Start screen right click using the mouse or swipe from the top of the TouchPad to reveal the app commands and then select the All apps icon Chapter 2 Getting to know your computer Right side 3 Component 1 2 Q ilie Audio out headphone jack Audio in microphone jack USB 3 0 ports 2 Description Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Connect optional USB 3 0 devices and provide enhanced U
9. e Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Replacing the primary hard drive CAUTION Drives are fragile computer components that must be handled with care Do not drop a drive place items on it or expose it to liquids or temperature or humidity extremes See Handling drives on page 59 for specific precautions when handling drives CAUTION To prevent information loss or an unresponsive system Before removing or installing a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer see Removing a user replaceable battery on page 45 Remove the hard drive 1 Loosen the service door screw 1 lift the service door 2 and then remove it 3 eeeoo 60 Chapter8 Maintaining your computer 2 Open the hard drive connector 1 and then disconnect the hard drive cable 2 from the computer 3 Liftthe hard drive 3 and then slide it out of the hard drive bay E NOTE After removing the hard drive from th
10. the on screen instructions Connecting a powered USB device CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and its AC power cord is unplugged 1 Connect the device to the computer 2 Plug the device power cord into a grounded AC outlet 3 Turn on the device 52 Chapter7 Managing and sharing information To disconnect an unpowered external device stop the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Inserting and removing a digital storage card To insert a digital storage card ACAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the digital storage slot and then press in on the card until it is firmly seated a A sound indicates that the device has been detected To remove a digital storage card Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 From the Windows desktop click the remove hardware icon in the notification area at the far right of the task
11. 8 WLAN device 16 18 WLAN label 16 Z zooming touch screen gesture 36 zooming TouchPad gesture 31 Index 93
12. Swipe your finger gently from the top edge to reveal available apps Left edge swipe The left edge swipe accesses your recently opened apps so that you can switch between them quickly e Swipe your finger gently from the left edge of the TouchPad to switch between them quickly 34 Chapter5 Navigating using touch gestures pointing devices and the keyboard Using touch screen gestures select models only A touch screen computer allows you to control items on the screen directly with your fingers xX TIP On touch screen computers you can perform the gestures on the screen or on the TouchPad You can also perform on screen actions with the keyboard and mouse One finger slide The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other interactions too such as moving an object e To scroll across the screen lightly slide one finger across the screen in the direction you want to move Bf NOTE When many apps are revealed on the Start screen you can slide your finger to move the screen left or right e To drag press and hold an object and then drag the object to move it Tapping To make an on screen selection use the tap function e Use one finger to tap an object on the screen to make a selection Double tap an item to open it Z7 NOTE Press and hold your finger on an object to open a help screen that provides information about the object
13. Using touch screen gestures select models only 35 Scrolling Scrolling is useful for moving the pointer up down left or right on a page or image e Place two fingers on the screen and then drag them in an up down left or right motion Pinching stretching Pinching and stretching allows you to zoom out or in on images or text e Zoomin by placing two fingers together on the display and then move your fingers apart e Zoom out by placing two fingers apart on the display and then move your fingers together 36 Chapter5 Navigating using touch gestures pointing devices and the keyboard Rotating select models only Rotating allows you to turn items such as photos e Anchor the forefinger of your left hand on the object you want to rotate Using your right hand slide your forefinger around in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock Ey NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Gently swipe your finger inward from the right edge of the display bezel onto the screen to reveal the charms Using touch screen ge
14. accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service SP NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place 18 Chapter 3 Connecting to a network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e Abroadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 E NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network i
15. as your computer gets older you might consider installing larger drives and adding more memory Handling drives Observe these precautions when handling drives Before removing or installing a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive Improving performance 59 e Donottype on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration
16. disc by the edges and avoid touching the flat surfaces Ef NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray fails to open normally 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops 56 Chapter 7 Managing and sharing information 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces E NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored in your computer Network computers can exchange software and data with each other Ef NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or libraries on the same network 1 From the Windows desktop open File Explorer 2 Click the Share tab on the Libraries window and then click Specific people 3 Type a name in the File Sharing box and then click Add 4 Click Share and then follow
17. gesture 1 From the Start screen type c to reveal the Apps list Select Control Panel and then select Hardware and Sound 2 Select Synaptics ClickPad 3 Select a gesture to activate the demonstration Using the TouchPad 29 To turn a gesture off or on 1 From the Synaptics ClickPad screen select or clear the check box next to the gesture that you want to turn on or off 2 Select Apply and then select OK Tapping To make an on screen selection use the tap function on the TouchPad e Pointto an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it B NOTE Tap and hold your finger on the TouchPad to open a help screen that provides information about the selected item 30 Chapter5 Navigating using touch gestures pointing devices and the keyboard Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Pinching zooming Pinching and zooming allow you to zoom in or out on images or text e Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together Using TouchPad gestures 31 Rotating select models only Rotating allows you to turn items such as photos e Pointto an object
18. is inserted in the drive Follow the on screen instructions to install the update e lflines appear on the display when viewing a BD they may be caused by interference from the wireless network To resolve the issue close any open applications and turn off your wireless feature Inserting an optical disc Tray load 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle B NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray Ey NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Removing an optical disc Tray load There are 2 ways to remove a disc depending on whether the disc tray opens normally or not Using optical drives 55 When the disc tray opens normally 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the
19. jack on the computer For best results when recording speak directly into the microphone and record sound in a setting free of background noise Using Beats Audio select models only Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound You can experience Beats Audio through the computer s internal speakers through external speakers connected to a USB port or through Beats Audio headphones connected to the headphone jack Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings To open Beats Audio Control Panel Mode Steps 1 Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Search and then tap the search box Q h tap S h and then tap th hb 2 Type c select Control Panel select Hardware and Sound and then select Beats Audio Control Panel Pee From the Start screen type c select Control Panel select Hardware and Sound and then select an Beats Audio Control Panel Enabling and disabling Beats Audio select models only To enable or disable Beats Audio Mode Steps 1 Swipe from the right edge of the TouchPad or touch screen select models only to display the pr charms tap Search and then tap the search box 2 Press the fn key on the on screen keyboard in combination with the b key Pen 1 From the Start screen type c select Con
20. of information To prevent loss of information save your work or shut down the computer through Windows before removing the battery 1 2 3 Turn the computer upside down on a flat surface Slide the battery release latch 1 to release the battery Ey NOTE The battery release latch automatically returns to its original position Pivot the battery 2 upward and remove it from the computer ef emm Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information from the Start screen type support select the HP Support Assistant app and then select Battery and performance HP Support Assistant provides the following tools and information about the battery Battery test Information on battery types specifications life cycles and capacity Conserving battery power Tips for conserving battery power and maximizing battery life Lower the brightness on the display Select the Power saver setting in Power Options Remove a user replaceable battery from the computer when it is not being used or charged Turn off wireless when you are not using them Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port Stop disable or remove any external media cards that you are not using Before you leave
21. software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory 80 Chapter 11 Backing up restoring and recovering See Creating HP Recovery media on page 81 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Help and Support From the Start screen type h and then select Help and Support As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can
22. that are currently unavailable In the When I press the power button area select Hibernate Click Save changes To exit Hibernation briefly press the power button The power lights turn on and your work returns to the screen where you stopped working 44 Chapter 6 Managing power Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 From the Start screen type power select Settings and then select Power Options 2 Inthe left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended Ey NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 5 Click Save changes Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To reveal the percentage of remaining battery charge and the current power plan on the Windows desktop point over the power met
23. the bottom right corner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and then follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows iy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen Restore and recovery 83 To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select Reset your PC and then follow the on screen instructions To use the Start screen 1 From the Start screen point to the upper right or lower right corner of the screen to reveal the charms 2 Click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Remove everything and reinstall Windows select
24. then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock Ef NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps 2 finger click select models only 2 finger click allows you to make menu selections for an object on the screen e Place two fingers on the TouchPad zone and press down to open the options menu for the selected object 32 Chapter5 Navigating using touch gestures pointing devices and the keyboard Flicking select models only Flicking allows you to navigate through screens or quickly scroll through documents e Place three fingers on the TouchPad zone and flick your fingers in a light quick motion up down left or right Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Swipe your finger gently from the right edge to reveal the charms Using TouchPad gestures 33 Top edge swipe The top edge swipe allows you to access All apps available on the Start screen 42 i IMPORTANT When an app is active the top edge gesture varies depending on the app e
25. type support select the HP Support Assistant app select My computer and then select Warranty and services or go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html More HP resources 3 4 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type c
26. your work initiate Sleep or shut down the computer 46 Chapter 6 Managing power Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The battery light select models only indicates a low or critical battery level e The power meter icon on the Windows desktop shows a low or critical battery notification Ey NOTE For additional information about the power meter see Using the power meter and power settings on page 45 The computer takes the following actions for a critical battery level e If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e X Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user
27. 28 Intel Wireless Music 28 USB 3 0 5 6 23 power button identifying 12 power connector identifying 5 power lights identifying 7 10 power battery 45 PowerDVD 28 product name and number computer 16 public WLAN connection 20 Index 91 R recovery 82 83 discs 81 85 HP Recovery Manager 84 media 85 starting 85 supported discs 81 system 84 USB flash drive 85 using HP Recovery media 82 recovery media creating 81 creating using HP Recovery Manager 82 recovery partition 85 removing 86 recycle computer 82 83 refresh 83 computer 82 regulatory information regulatory label 16 wireless certification labels 16 remove everything and reinstall Windows 83 reset computer 82 83 steps 83 restore Windows File History 82 right edge swipe 37 RJ 45 network jack identifying 6 rotating TouchPad gesture 32 S scrolling TouchPad gesture 31 security cable lock installing 75 security cable slot identifying 6 security wireless 19 serial number 16 service labels locating 16 setting password protection on wakeup 45 setup of WLAN 19 Setup Utility BIOS passwords 72 shipping the computer 70 shutdown 50 92 Index Sleep exiting 44 initiating 44 slots memory card 6 security cable 6 software critical updates 75 CyberLink PowerDVD 28 Disk Cleanup 65 Disk Defragmenter 64 software updates installing 75 speakers connecting 24 identifying 12 15 23 storing a battery 47 supported discs recovery 81 system
28. 29 Using TouchPad gestures sssssssssssesseeemeenen emere kaia anaiak nen nnenr rine n nene rnit nnne 29 Tapping m 30 Scrolliig dcr ederet a otek dee ede m FEL edes edd d edd andesite 31 PINGHING ZOOMING Eee EPOR 31 Rotating select models only sssssssssssssseeee nenne rennen 32 2 finger click select models only sssssssseeeenee enne enne 32 Flicking select models only ssseene eene ener 33 oerisnse C 33 Right edge SWIDO dec denn a doe ee eia decente eu e eed LR deua ue teed 33 Top edge swipe ee 34 Nigel q p 34 Using touch screen gestures select models only sssssssssse eme 35 i9 oneris M 35 IEI 35 Siegel 36 Pirichirig stretchirig ucc ici rene ete kes cases ernannt tirer Rea aorta aa 36 Rotating select models only serseri innari EEEREN TENNER 37 opu qe 37 iege a7 37 vi Lettedge SWIp6e serenana anaa Dc eee d ee ed tee pa EL dendo ear ede Ee EE deae cde 38 Top edge swipe and bottom edge SWIPE sssse 38 Setting touch screen preferences select models only sse 39 Using the keyboard and
29. BIOS update is downloaded You will need to access this path when you are ready to install the update S NOTE lf you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If no instructions are revealed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ef NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 78 Chapter 10 Using Setup Utility BIOS and System Diagnostics Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions E NOTE If you need to stop
30. Connecting to a local area network LAN ssesssenn eene 21 4 Enjoying entertainimert features iiie ees etied eie r etd Le esae B2 aan aran er ESSE REIR I LISSE SE a ia 22 Using the webcam select models only sssssssssssesssseeeeeeeemeremennn enne 24 US mg Li e rog 2 24 Connecting speakers sssssssssssssseseeeeeeeeeenen nnne enn nrnnn nennen nnne ne nenne nennen 24 Connecting headphones sreski EREE E ARAARA EETAS 25 Connecting a microphone oic den ecce e taza pa dd E A E der unde us 25 Using Beats Audio select models only ssssssenm eme 25 Accessing Beats Audio Control Panel sess 25 Enabling and disabling Beats Audio select models only 25 Checking the sound ssssssssssssssseeeee eene AEEA EEA nennen rrr enn 26 BER 27 Connecting an HOMI device enit ett o ioc E re e ec etu indt 27 Configuring HDMI audio settings eeenm em 28 Using Intel Wireless Display select models only ss 28 Managing your audio and video files ssssssssseseeene nenne ennemis 28 5 Navigating using touch gestures pointing devices and the keyboard sees 29 Using the To chBPad iue uiii ence Leere dee cete Re reri Een ei eene ee ead
31. EEE 84 Using the HP Recovery partition to recover a minimized image select aeri aaa 85 Using HP Recovery media to recover sssssssee eee 85 Changing the computer boot order ssssssee en 85 Removing the HP Recovery partition esssssne enne 86 12 Specihcation LITT ILIO OE ILI SL TL LT ETUR 87 neo EE 87 Operating environment ucc edet ei ieee sll arial adie eene wa eel ned suae ee nid nde ee E RERDEDee 88 13 gering ener ie Et 89 I DX uec ice nier ese ER ERES EFT URL SET ERE HU FEX ES SUUERKIR Se E ns eu EE RR SE FEE ee Dene 90 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after setup fun things to do with your computer and where to get more HP resources Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 17 Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows 8 features x TIP To quickly return to the computer Start screen from an open app or the Windows desktop press the Windows key em on your keyboard Pressing the Windows key again will return you to the previous screen Become familiar with th
32. Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options e System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows Minimized Image Recovery What you need to know e HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer e Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues e HP Recovery media must be used if the computer hard drive fails e Touse the Factory Reset or System Recovery options you must use HP Recovery media e Ifthe HP Rec
33. SB power performance NOTE For details about different types of USB ports see Using a USB device on page 51 3 Optical drive Reads and writes select models only to an optical disc 4 Optical drive eject button Releases the optical drive disc tray 5 AC adapter light e White The AC adapter is connected and the battery is charged e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 6 Power connector Connects an AC adapter Right side 5 6 Left side recen Component Description 1 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 HOM HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 4 RJ 45 network jack Connects a network cable RJ 45 network status light White The network is connected Amber Activity is occurring on the network 5 USB 3 0 charging port Connect
34. Start screen type support select the HP Support Assistant app select My computer and then select User guides Chapter 2 Getting to know your computer Top TouchPad Component Description 1 TouchPad zone Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Edge swipes on page 33 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Top Lights Component 1 ly Power light Description White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 43 2 49 Mute light 3 qu Wireless light 10 Chapter 2 Getting to know your computer Amber Computer sound is off Off Computer sound is on On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth de
35. TE On some models the wireless light is amber when all wireless devices are off Connecting to a wireless network 17 Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls Mode Steps ps 1 Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Search and then tap the search box 2 Typenetwork and sharing in the search box and then select Network and Sharing Center Pee 1 From the Start screen type n and then select Settings LE 2 Typenetwork and sharing in the search box and then select Network and Sharing Center For more information from the Start screen type n and then select Help and Support Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ey NOTE The terms wireless router and wireless access point are often used interchangeably e Alarge scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and
36. Y User Guide Copyright 2013 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition April 2013 First Edition February 2013 Document Part Number 715238 002 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the compute
37. a diagnostic test while it is running press esc Using System Diagnostics 79 11 Backing up restoring and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system Ey NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and
38. able when you contact support The service label is located in the battery bay e Regulatory label Provides regulatory information about the computer The regulatory label is located in the battery bay e Wireless certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are located in the battery bay 16 Chapter2 Getting to know your computer 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANS in corporate offices your home and public places such as airports restaurants coffee shops hotels and univ
39. and then select Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings on your computer Mode Steps pN 1 Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Search and then tap the search box 2 Type c and then select Control Panel from the list of applications 3 Select Hardware and Sound and then select Sound Pee 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound 26 Chapter4 Enjoying entertainment features Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a video graphics array VGA port which connects analog video devices Some computers also have a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV 7 IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s ins
40. ard drive cable 2 from the computer Improving performance 63 3 Lift the hard drive 3 and then slide it out of the hard drive bay Bj NOTE After removing the hard drive from the computer you must remove the hard drive bracket to access the hard drive itself 4 Remove the hard drive bracket 1 and then remove the connector 2 from the hard drive a i l l 1 1 0 0 D li D D D D To install a hard drive reverse this procedure Using HP 3D DriveGuard select models only HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation Ef NOTE Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP 3D DriveGuard Hard drives connected to USB ports are not covered by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive 64 Chapter8 Maintaining your computer works harder to locate files thus slowing down the computer D
41. as screen saver passwords from the Start screen type support and then select the HP Support Assistant app Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Mustbe entered each time you access Setup Utility BIOS e f you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer e f you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted 72 Chapter9 Securing your computer and information To set change or delete an administrator or pow
42. bar and then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 On up o Inserting and removing a digital storage card 53 Ey NOTE If the card is not ejected pull the card out of the slot Using optical drives An optical disc drive uses laser light to read or store large amounts of information Some drives can only read information but others can also write burn information onto a blank disc Use these tips for best performance of your optical drive When the battery is the only source of power be sure the battery is sufficiently charged before writing to media Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration Make sure you have installed the latest software updates for the drive If the disc you are using is not clean wipe it with a dry lint free soft cloth Your computer may include an optical drive that supports one or more of the following disc technologies CD A compact disc stores data that is read by a laser from the optical disc drive The following CD formats are available CD Recordable CD R which allows the computer to read information and to record information one time on the CD Once the information is recorded on the CD R disc it cannot be changed or erased it is permanent CD ReWritable CD RW which allows you to read information and
43. bass sound 23 Component Description 8 USB 3 0 charging port Connects an optional USB device The USB 3 0 rM charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE AUSB charging port also referred to as a USB powered port allows you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port 9 HOMI HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device Using the webcam select models only Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos Mode Steps 1 Swipe from the right edge of the TouchPad or touch screen select models only to display S the charms tap Search and then tap the search box 2 Type c and then select CyberLink YouCam from the list of applications EE From the Start screen type c and then select CyberLink YouCam from the list of applications LE For details about using the webcam go to Help and Support From the Start scre
44. board and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions Setting touch screen preferences select models only 39 Xx TIP The Windows key as on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop Pressing the Windows key again will return you to the previous Screen Ey NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the keys Your computer has different ways to quickly access information or perform functions with certain keys and key combinations Using the action keys An action key performs an assigned function The icon on each of the f1 through f4 keys the f5 key select models only and the f6 through f12 keys illustrates the assigned function for that key To use an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and System Diagnostics on page 77 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after you have disabled the action key feature you must press the fn key i
45. cleaning products to clean your computer Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Cleaning the display sides and cover Gently wipe the display using a soft lint free cloth moistened with an a cohol free glass cleaner Allow the display to dry before closing the computer cover Use a pre moistened germicidal wipe to clean the sides and cover Fibrous materials such as paper towels can scratch the computer Z7 NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard Z CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components e Toclean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Updating progra
46. cte ecd De e tee cede p da 47 Resolving a low battery level ssssssssseeennne eene nere nennen 47 Resolving a low battery level when external power is available 47 Resolving a low battery level when no power source is available 47 Resolving a low battery level when the computer cannot exit Hibernation 47 Storing a user replaceable battery sssssssessssse eene eene 47 Disposing of a user replaceable battery sssssssse eee 48 Replacing a user replaceable battery sssssssseennn eene 48 Running on external AC DOWOF 22 ei eee taie ee ddr eta prb EEEE EE 48 Troubleshooting power problems ssssssssseeeeeeeeer errem ener nn nnns 49 HP CoolSense select models only ssssssssssseee eene nennen eene 49 Refreshing your software content with Intel Smart Connect Technology select models only 49 Shutting down turning off the computer sessioissa isinin aN RAAN A 50 7 Managing and sharing Informallo oco oorr rap oret ti raRR Urt teet EXER REI ane iaa DPN EEEE RR aa PAR GERUNT E RRE 51 Using a USB device rite et rerit p ER QR e eid EENET 51 Connecting a USB device ssssssssssssssseenee eene nenne enne enne 52 REMOVING a USB device eterne canes eee tene lu eese au ie de dee noeud deu nuege 52 Connecting a powered USB device sssssssssssseeeeeeeene ee
47. dels only A hot key is a combination of the fn key and the esc key the b key or the spacebar To use a hot key A Briefly press the fn key and then briefly press the second key of the combination Function Hot key Description Reveals system information fn esc Reveals information about system hardware components and the system BIOS version number Control the bass settings fn b Enables or disables the Beats Audio bass settings Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To view and control the bass properties from the Start screen type c select Control Panel select Hardware and Sound and then select Beats Audio Control Panel Using the integrated numeric keypad The computer includes an integrated numeric keypad and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad Component Description num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function found on an external keypad this function is turned on at the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated w
48. e computer you must remove the hard drive bracket to access the hard drive itself Improving performance 61 4 Remove the hard drive bracket 1 and then remove the connector 2 from the hard drive lt l f f 0 To install a hard drive reverse this procedure Replacing the secondary hard drive select models only CAUTION Drives are fragile computer components that must be handled with care Do not drop a drive place items on it or expose it to liquids or temperature or humidity extremes See Handling drives on page 59 for specific precautions when handling drives CAUTION To prevent information loss or an unresponsive system Before removing or installing a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer see Removing a user replaceable battery on page 45 62 Chapter8 Maintaining your computer Remove the hard drive 1 Loosen the service door screw 1 lift the service door 2 and then remove it 3 eeeoo 2 Open the hard drive connector 1 and then disconnect the h
49. e computer hardware and software For more information see Getting to know your computer on page 4 and Enjoying entertainment features on page 22 for information Update or purchase antivirus software Learn more at Using antivirus software on page 74 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 80 Best practices 1 Fun things to do e X You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console For more information see Connecting an HDMI device on page 27 e You know you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 24 e Experience music the way the artist intended with deep controlled base and clear pure sound See Using Beats Audio select models only on page 25 e Usethe TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text See Using the TouchPad on page 29 and Using TouchPad gestures on page 29 2 Chapter 1 Starting right More HP resources You have already used Setup Instructions to turn on the computer and locate this guide To locate product details how to information and more use this table Resource Contents Setup Instructions e Overview
50. e nne 52 Inserting and removing a digital storage card sssssssssssenem enne 53 vii Using optical rive T M 54 Inserting an optical disc roe e e eaae eire ase e i Po tora ihe t Ra teda 55 JrvaO rop 55 Removing Ez mifererire Ke L ToS 55 Hv avast 55 When the disc tray opens normally ssseeeeee 56 When the disc tray fails to open normally ssesssssssss 56 Sharing data and drives and accessing software sssssssseseenn 57 Maintaining your Computer cue eruca eo rh Even Eo PrR Fon EE PER xxu E EEFERKENS E PEE PERRRNEN PE PEEY M YES EP PER YRIN EE PE YS YER PEN VEU S EPESER NIS 59 Improving performance M 59 Handling drives iiia re doter dece reden radere dee Ld dd e Fe Lu Ed ee ee Lu Redes de oda 59 Replacing the primary hard drive ssssssssssssseeeene nenne ennemis 60 Replacing the secondary hard drive select models only sssesses 62 Using HP 3D DriveGuard select models only ssseeen 64 Using Disk Defragmenter ii periere tet oc tlic de E occ pe nde e tte Pe teo 64 Using Disk Cleanup sssseesseeene nennen neneneen nenne nennen nenne nennen nns 65 Adding or replacing memory modules sssssssssseenne nennen 65 Updat
51. eless Display 28 Intel Wireless Music 28 internal display switch identifying 8 internal microphones identifying 8 22 Internet connection setup 19 Internet security software using 74 J jacks audio out headphone 5 23 network 6 RJ 45 network 6 K keyboard backlight action key identifying 40 keyboard hot keys identifying 42 keypad integrated numeric 13 keys action 13 esc 13 fn 13 Windows logo 13 L labels Bluetooth 16 regulatory 16 serialnumber 16 service 16 wireless certification 16 WLAN 16 latch battery release 14 left edge swipe 38 lights AC adapter 5 caps lock 11 hard drive 7 mute 10 power 7 10 wireless 10 low battery level 47 M maintenance Disk Cleanup 65 Disk Defragmenter 64 memory card reader identifying 6 memory module identifying 15 inserting 67 removing 66 replacing 65 memory module service door removing 66 microphone connecting 25 minimized image creating 84 recovery 85 mouse external setting preferences 29 mute light identifying 10 N network jack identifying 6 num lock key identifying 42 0 operating environment 88 optical disc inserting 55 removing 55 optical drive eject button identifying 5 optical drive identifying 5 optional external devices using 52 original system recovery 84 P passwords Setup Utility BIOS 72 Windows 72 pinching touch screen gesture 36 TouchPad gesture 31 ports HDMI 6 24 27 Intel Wireless Display
52. en type n and then select Help and Support Using audio On your HP computer you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or the audio out headphone jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring HDMI audio settings on page 28 Before connecting speakers lower the volume setting 24 Chapter4 Enjoying entertainment features Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones to your computer follow the device manufacturer s instructions A WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides Connecting a microphone To record audio connect a microphone to the microphone
53. er select Settings and then select Power options or see Managing power on page 43 2 Speakers 2 Produce sound 3 Fingerprint reader select models only 12 Chapter2 Getting to know your computer Allows a fingerprint logon to Windows instead of a password logon Keys Component 1 esc key Description Reveals system information when pressed in combination with the fn key 2 3 fn key Windows key Executes frequently used system functions when pressed in combination with the b key the spacebar or the esc key Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions NOTE Onselect models the f5 action key turns the radiance backlight keyboard feature off or on 5 num Ik key Alternates between the navigational and numeric functions on the integrated numeric keypad 6 Integrated numeric keypad When num Ik has been enabled it can be used like an external numeric keypad Top 13 Bottom Component Description 1 HP Triple Bass Reflex Subwoofer Provides superior bass sound 2 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cyc
54. er icon e Touse Power Options or to change the power plan click the power meter icon and select an item from the list From the Start screen you can also type power select Settings and then select Power Options Different power meter icons indicate whether the computer is running on battery or external power The icon also reveals a message if the battery has reached a low or critical battery level Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Removing a user replaceable battery Z WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Using the power meter and power settings 45 CAUTION Removing a user replaceable battery that is the sole power source for the computer can cause loss
55. er on password in Setup Utility BIOS 1 To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using the fingerprint reader Integrated fingerprint readers are available on select computer models In order to use the fingerprint reader you must set up a user account and password on the computer and then register one or more fingerprints using HP SimplePass software For the location of the fingerprint reader on your computer see Getting to know your computer Using HP SimplePass select models only HP SimplePass provides an easy to use interface to help secure your computer and simplify the way you log on to your computer and password protected websites Use a registered fingerprint to e Logon to Windows e Access websites and other programs that require a logon e Setup a single sign on service that allows you to use a registered fingerprint to create credentials for any application that requires a user name and password e Setup protected accounts on the computer for multiple users For more information see the HP SimplePass software Help Registering fingerprints To register one or more fingerprints with HP SimplePass 1 Swipe a finger on the fingerprint sensor to launch HP SimplePass or From the Start screen type simple and t
56. ersities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is off all wireless devices are off Ey NO
57. follow the on screen instructions If you ever need to recover the system see Recovering using HP Recovery Manager on page 84 Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Help and Support From the Start screen type n and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager select Drivers and Applications Reinstall and then follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information and steps for using Windows System Restore see Help and
58. g entertainment features 5 Navigating using touch gestures pointing devices and the keyboard Your computer allows navigation using touch gestures select models only in addition to the keyboard and mouse Touch gestures can be used on your computer TouchPad or on a touch screen select models only YNOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Review the Windows 8 Basics guide included with your computer The guide provides information on common tasks using the TouchPad touch screen or the keyboard Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks Some computer models may also have an integrated numeric keypad Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c to reveal the Apps list Select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Using TouchPad gestures A TouchPad allows you to control the pointer on the screen using your fingers x TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse S NOTE TouchPad gestures are not supported in all apps A To view a demonstration of each
59. he computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button 1 2 3 Save your work and close all open programs Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Settings tap the Power icon and then tap Shut down From the Start screen point to the upper right or lower right corner of the screen When the charms list opens click Settings click the Power icon and then click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided 50 Chapter 6 Press ctri altedelete click the Power icon and then select Shut Down Press and hold the power button for at least 5 seconds Disconnect the computer from external power On models with a user replaceable battery remove the battery Managing power 7 Managing and sharing information Drives are digital storage devices that help you store manage share and access information Your computer has an internal hard drive or a solid state drive that stores your computer s software operating system and also provides storage for all of your personal files Some computers have a built in optical drive that allows you to read or write to a CD DVD or on select models Blu ray Disc BD For added capacity or functio
60. hen select HP SimplePass 2 When the HP SimplePass welcome screen displays click Get Started It s Easy 3 HP SimplePass prompts you to swipe your right index finger over the sensor 4 Swipe your finger 3 times to finish the registration A green circle is displayed on the finger if it is registered successfully 5 To set up a Windows password select Set up Windows logon Using the fingerprint reader 73 Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint 1 After you register your fingerprints restart Windows 2 Swipe any of your registered fingerprints to log on to Windows Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viru
61. hen the computer is turned back on Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the directional arrows on the keys press the num lock key 42 Chapter 5 Navigating using touch gestures pointing devices and the keyboard 6 Managing power Your computer can operate on either battery power or external power When the computer is only running on battery power and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation Initiating Sleep and Hibernation Microsoft amp Windows has two power saving states Sleep and Hibernation Sleep The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Initiating and exiting Sleep on page 44 Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down Ey NOTE If you want to initiate Hibernation manually
62. information hot key 42 system recovery 84 system restore point creating 81 restoring 82 T temperature 47 testing an AC adapter 49 Touch screen gestures 37 38 edge swipe gestures 37 38 one finger slide 35 pinch 36 pinching 36 rotating 37 scrolling 36 tapping 35 Touch screen using 35 TouchPad buttons 9 TouchPad gestures pinching 31 rotating 32 scrolling 31 zooming 31 TouchPad zone identifying 9 traveling with the computer 16 47 70 tray load optical drive 55 turning off the computer 50 U unresponsive system 50 USB 3 0 ports identifying 5 6 23 USB cable connecting 52 USB devices connecting 52 description 51 removing 52 USB hubs 51 using external AC power 48 using passwords 71 V vents identifying 6 14 video 27 Ww webcam identifying 22 using 24 webcam light identifying 8 22 Windows backup 81 File History 81 82 Refresh 82 83 reinstall 82 83 remove everything and reinstall option 83 reset 83 restoring files 82 system restore point 81 82 Windows key identifying 13 Windows passwords 72 Wireless Assistant software 17 wireless button 17 wireless certification label 16 wireless controls button 17 operating system 17 Wireless Assistant software 17 wireless light 10 17 wireless network WLAN connecting 20 corporate WLAN connection 20 equipment needed 19 functional range 20 public WLAN connection 20 security 19 using 18 wireless network securing 75 WLAN antennas identifying
63. ing programs and drivers aee eene rnnt ee nidi eren add Ere ena dad dea ddp dnt 69 Cleaning your computer ssssssssseeeeeee eene enne nn nnn nn en ner rn en nne nnne nere enn 69 Cleaning the display sides and cover sssssssssssssssssssee 69 Cleaning the TouchPad and keyboard ssssssssssseeee eene 69 Traveling with or shipping your computer ssssssssseeeenne eene nennen ener nenne 70 9 Securing your computer and information esee eene saurs nnnm ssania nnn nnne nnne 71 SING Pass Words E 71 Setting Windows passwords ssssssssseeeeee emere nnne n enne nennen 72 Setting Setup Utility BIOS passwords sssennnn emen 72 Using the fingerprint reader sssssssssssenene e eee en nennen nennen inen es 73 Using HP SimplePass select models only sssssse een 73 Registering fingerprints ie ve AEE 73 Using your registered fingerprint to log on to Windows eeeess 74 Using Intemet security software 22 tni sr ihnen ena noa Lu eda RE E sd ae R Re abe pua 74 Using antivirus SOWAS eicit e dex en ERE LUd E at eR LLL a SUE d ERA nad 74 Using firewall software ssssssssseenne nennen nnne nennen nnns 74 lostaling EzTo rA Iz SP lero ERSTE 75 Installing critical security updates sssseee emn 75 Installing HP and third party software updates
64. ion After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection E NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help 20 Chapter 3 Connecting to a network Connecting to a wired network There are 2 kinds of wired connections local area network LAN and modem connection A LAN connection uses a network cable and is much faster than a modem connection which uses a telephone cable Both cables are sold separately A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 netw
65. isk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently E NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 From the Start screen type d and then type disk in the search box Select Settings and then select Defragment and optimize your drives 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start screen type d and then type disk in the search box Select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instructions Adding or replacing memory modules Adding memory can help improve your computer s performance Your computer is like y
66. ite for more information about ordering a replacement battery Running on external AC power For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device Z WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions A WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external AC power e The battery begins to charge e The display brightness increases e The power meter icon on the Windows desktop changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance 48 Chapter 6 Managing power Troublesho
67. ive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer SF NOTE Ifthe computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 85 3 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer 3 Press and hold esc while the computer is restarting and then press f9 for boot options 4 Select the optical drive or USB flash drive you want to boot from 5 Follow the on screen instructions Restore and recovery 85 Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space iy IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Reco
68. le on and off during routine operation 3 Battery bay Holds the battery 4 Battery release latch Releases the battery 14 Chapter2 Getting to know your computer Component Description 5 Speakers 2 Produce sound 6 Service door Provides access to the hard drive bay the wireless LAN WLAN module slot and the memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support From the Start screen type h and then select Help and Support Bottom 15 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer The labels are in easily accessible locations e Service label Provides important information including the following E NOTE Your label may look slightly different from the illustration in this section o i Product XXXXXXXX E Warranty lylyOy Model XXXXXXX Component 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model description select models only Have this information avail
69. mouse eed e eee uo doo teda ED eed Eee eoe deoa dre c dd 39 Usmgihe Koy EM ecccy nac anetcysauadacetedsiaebstadeysideadensuyysdebdagetessied dagetecvisceadenees tine ldageudyean sade 40 Using thie actlon Keys ne ene tits eae ti E eade Rae ERR ER De Races 40 Using Microsoft Windows 8 shortcut keys sssseee 41 Using the hot keys select models only ssee 42 Using the integrated numeric keypad ssssseeenne emnes 42 6 Managing DOWOF 5 tais cicuta pic sack urba dc iex ha dS Aan nN IS LIGERA INL SIE YRI SES RE EEPA TERES EEEA SEE EEP HERR RR bM P DESEE YRER DRE 43 Initiating Sleep and Hibernatlor i ect eret aha euren e ne gea RR Een e ERRARE REEL ERAT 43 Intel Rapid Start Technology select models only semm 43 Initiating and exiting Sleep ssssss emm mener nennen 44 Enabling and exiting user initiated hibernation e 44 Setting password protection on wakeup sssssseeeeeeeemeen 45 Using the power meter and power settings sssssssseeee emnes 45 Running on battery DOWOE 2 rie reete re voi nenne dada e eaa dare ee Sa ur baa oe oA Ure vs 45 Removing a user replaceable battery ssssssssseene ene 45 Finding battery information sssssssseeeeeeenm nemen nenne nennen 46 Conserving battery pOWOE 2 etre ra Rao Rasen e EE 46 Identifying low battery levels tete
70. ms and drivers 69 Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards from the computer Turn off and then disconnect all external devices o Shut down the computer e Take along a backup of your information Keep the backup separate from the computer e When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage ACAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives e Ifyou plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline e Ifyou are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE e fthe computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and i
71. n combination with the appropriate action key Z CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description f1 Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support i f2 Decreases the screen brightness incrementally as long as you hold down the key a f3 Increases the screen brightness incrementally as long as you hold down the key i f4 Switches the screen image between display devices connected to the system For Il example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard This action key can also alternate images among other devices that are receiving video information from the computer f5 On select models turns the radiance backlight keyboard feature off or on ul San NOTE To conserve battery power turn off this feature f6 Mutes or restores speaker sound 40 Chapter5 Navigating using touch gestures pointing devices and the keyboard Icon Key Descrip
72. n hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on e Ifyou are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 70 Chapter 8 Maintaining your computer 9 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code iy IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS set
73. nality connect an external drive purchased separately such as an optical drive or hard drive or insert a digital storage card directly from your phone or camera A Universal Serial Bus USB flash drive connected to the USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed Ef NOTE For information about connecting external wireless devices see Connecting to a network on page 17 S NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect numerous kinds of external devices such as a USB keyboard mouse external drive printer scanner or USB hub to your computer Your computer has more than one type of USB port See Getting to know your computer on page 4 for the types of USB ports you have on this computer Be sure to purchase devices that are compatible with your computer Type Description USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices USB 3 0 charging port Connects an optional USB device The USB 3 0 charging port can also charge select models of cell phones and MP3 players even when the c
74. nstallation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP EY NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN e Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardwa
75. odule slot 2 until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the module Improving performance 67 9 Replace the service door 10 Replace the battery 11 Turn the computer right side up and then reconnect external power and external devices 12 Turn on the computer 68 Chapter8 Maintaining your computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition If you don t clean your computer dust and dirt particles can build up A CAUTION Avoid using the following
76. of computer setup and features Windows 8 Basics guide e Overview of using and navigating with Windows 8 Help and Support e Abroad range of how to information and troubleshooting tips To access Help and Support from the Start screen type h and then select Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html Safety amp Comfort Guide e Proper workstation setup To access this guide from the Start screen type e Guidelines for posture and work habits that increase your support select the HP Support Assistant app comfort and decrease your risk of injury select My computer and then select User guides or go to http Awww hp com ergo e Electrical and mechanical safety information Worldwide support e Online chat with an HP technician To get support in your language go to e Emailsupport http welcome hp com country us en wwcontact us html e Find support telephone numbers e Locate HP service center locations Regulatory Safety and Environmental Notices e Important regulatory notices including proper battery disposal information To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides Limited Warranty e Specific warranty information about this computer To access this guide from the Start screen
77. omputer is off NOTE AUSB charging port also referred to as a USB powered port allows you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port Using a USB device 51 Connecting a USB device CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device A Connect the USB cable for the device to the USB port Ey NOTE The USB port on your computer may look slightly different from the illustration in this section d A sound indicates that the device has been detected Ef NOTE The first time you connect a USB device a message is revealed on the Windows desktop and an icon appears in the notification area at the far right of the taskbar letting you know that the device is recognized by the computer Removing a USB device CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 Save your information and close all programs associated with the device 2 From the Windows desktop click the remove hardware icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media is revealed Follow
78. ork jack Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router Ey NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer Connecting to a wired network 21 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones Multimedia Features Here are some of the entertainment features on your computer Component Description 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 22 Chapter4 Enjoying entertainment features Component 3 HP TrueVision HD Webcam Description Records video and takes still photographs pP Swipe from the right edge of the
79. oting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer e lfthe power lights turn on the AC adapter is working properly e Ifthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure e lfthe connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information on obtaining a replacement AC power adapter HP CoolSense select models only HP CoolSense S automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps A From the Start screen type cool selec
80. our physical work area The hard drive is the filing cabinet where you store your work and the memory is the desk where you work When your memory isn t big enough to hold all your work easily like a desk overflowing with work your productivity slows down A great solution to improve performance is to expand the amount of memory you have in your computer The computer has two memory module slots The memory module slots are located on the bottom of the computer under the service door The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module ACAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object Improving performance 65 Ey NOTE To use a dual channel configuration with a second memory module be sure that both memory modules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state on in Hibernation If you are not sure whether the computer i
81. overy media do not work you can obtain recovery media for your system from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html 84 Chapter 11 Backing up restoring and recovering iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition to recover a minimized image select models only The HP Recovery partition select models only allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select HP Recovery Manager and follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 If possible back up all personal files 2 Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical dr
82. p right click or tap the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 Onthe Playback tab select the name of the digital output device 3 Select Set Default and then select OK To return the audio stream to the computer speakers 1 From the Windows desktop right click or tap the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 Onthe Playback tab select Speakers and Headphones 3 Select Set Default and then select OK Using Intel Wireless Display select models only Intel amp Wireless Display allows you to transmit your computer content wirelessly to your receive display device such as HDTV monitor projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions A Toopen Intel Wireless Display from the Start screen type w and then select Intel WiDi f NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video files CyberLink PowerDVD helps you manage and edit your photo and video collections A Toopen CyberLink PowerDVD from the Start screen type c and then select CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help 28 Chapter4 Enjoyin
83. power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 43 Left side 7 Display Component Description 1 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 Internal microphones 2 Record sound 3 Webcam light On The webcam is in use 4 HP TrueVision HD Webcam Records video and takes still photographs Q Pa Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Search and then tap the search box Type c and then select CyberLink YouCam from the list of applications or ES From the Start screen type c and then select CyberLink YouCam from the list of applications 5 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide from the
84. puter should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers Installing critical security updates ACAUTION Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert You can choose whether updates are installed automatically To change the settings from the Start screen type c and then select Control Panel Select System and Security select Windows Update select Change settings and then follow the on screen instructions Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN Backing up your software applications and information
85. r please contact your local point of sale the seller Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents T Startihg Oh erret DEN CER Se m estem aedem Sed vas teedle x ay aede uie UNE UE UE M UE 1 Best PraCtCe Rr 1 Fun things to do cies idee cc eed ee d inn ie a ed e ead a v ad n aac n 2 More HEP resoureBs 2 etui EM a te ea oc tras EL DL ta leen Gabe e tea Ee POR OS aaa Lee ea SENDER tg 3 2 Geiting to Know your compUlBk uaeseec ke nna ca XX Repo Fax UR Uta EX E ReO dS EK MEMEdSREXXEERIA RERSREIS suai tana EXXREURAS tem 4 Finding your hardware and software information ssssssee emen 4 Locating hardware sssss
86. re Some networks use a combination of both types e Use wireless encryption Connecting to a wireless network 19 Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information from the Start screen type h and then select Help and Support Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is white If the wireless light is off press the wireless button Ey NOTE On some models the wireless light is amber when all wireless devices are off 2 From the Windows desktop tap or click the network status icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Select Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then select OK to complete the connection NOTE If no WLANS are listed you may be out of range of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to from the Windows desktop right click or tap the network status icon and then select Open Network and Sharing Center Select Set up a new connection or network A list of options is revealed allowing you to manually search for and connect to a network or to create a new network connection 5 Follow the on screen instructions to complete the connect
87. record information many times to the CD Information on the CD can be erased DVD A digital video disc is a high capacity optical disc It can store more information than a CD A double sided DVD can store up to 17 GB The following DVD formats are available o DVD Recordable DVD R or DVD R which allows the computer to read information and to record information one time on the DVD After the information is recorded on the disc it cannot be changed or erased it is permanent The DVDs can be used in DVD R drives o DVD ReWritable DVD RW or DVD RW which allows the computer to read information and record information many times to the disc Information on the disc can be erased The DVDs can be used in DVD R drives BD a Blu ray Disc holds more information than the other optical discs and they can be used to record rewrite and play back high definition HD video Note the following when using BDs 54 Chapter 7 CyberLink PowerDVD is installed on the computer to play BD movies Attempting to play a BD movie simultaneously on both the internal and an external display may cause an error so choose only one For copy protection purposes Advanced Access Content System AACS keys are integrated into the computer AACS keys require occasional renewal to support playback of new BD movie releases The CyberLink PowerDVD program will request an update to continue playback when Managing and sharing information such a BD movie release
88. replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Storing a user replaceable battery ACAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Running on battery power 47 Disposing of a user replaceable battery A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides Replacing a user replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP webs
89. restore the files that you backed up using File History Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager Ej NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Help and Support From the Start screen type h and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL or DVD R DL discs Do not use rewritable discs such as CD4RW DVD RW do
90. s an optional USB device The USB 3 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE A USB charging port also referred to as a USB powered port allows you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices require power and require you to use a powered port NOTE For details about different types of USB ports see Using a USB device on page 51 5 USB 3 0 port Connects optional USB 3 0 devices and provide enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 51 6 n Memory card reader Chapter 2 Getting to know your computer Reads data to and from memory cards such as Secure Digital SD Component 7 Hard drive light C0 Description Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information about HP 3D DriveGuard see Using HP 3D DriveGuard select models only on page 64 8 ly Power light White The computer is on Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of
91. s off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Turn the computer upside down on a flat surface 2 3 4 5 Remove the battery from the computer see Removing a user replaceable battery on page 45 6 Remove the service door from the computer 7 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up 66 Chapter 8 Maintaining your computer b Grasp the edge of the memory module 2 and then gently pull the module out of the memory module slot CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module Ey NOTE To protect a memory module after removal place it in an electrostatic safe container 8 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory m
92. ses destroy them and in most cases repair any damage they have caused Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer For more information about computer viruses from the Start screen type support and then select the HP Support Assistant app Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked 74 Chapter9 Securing your computer and information Installing software updates HP Microsoft Windows and third party software installed on your com
93. ssssssseene enne nnne nn en nnne nnn nre rr nennen e E 4 LOCatING SOMWANC PER 4 Bie M 5 LESE chs LL M douse OS 6 BILD 8 Koo H M MEM 9 sero E 9 N lls pM 10 Buttons and Speakers ien ted iai dd ra Ee x d adus 11 CYS iso ep et boten ek Dee ea EORR ae ease re SR e ERR P ru 13 sem 14 Kr rx ETSE 16 3 GConnecling toa WebWOFK use deci rur E omc PRX SREROPTRMRKPKEPRSR ERR PYRIPRKR RUMP DERE REPE NIRE 17 Connecting to a wireless network sssssssssssseseseeeene enne ne enne rne 17 Using ihe wireless controls 5 2 2 ip da t ee tla xe td ca dee dade add 17 Using the wireless button cecinere ennemi innt annees 17 Using operating system controls sssee em 18 Usingia WLAN aici setocetecss E E E AAE AEA A OEE NEETER 18 Using an Internet service provider sssem emm 18 Setting up a WLAN ettet dee tee e ER de a Edo 19 Configuring a wireless router ssssssee emnes 19 Protecting your WLAN 1e tere ure ttti ete uenerat acc eere End RR Re 19 Connecting toca WLAN sic rine eere ATTER 20 Using Bluetooth wireless devices select models only seeeeeeeee 20 Connecting to a wired network 44 s eeiiiseeiseie stes eene itte kannte kannte bh d adno nba adnot E 21
94. stures select models only 37 Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly e Gently swipe your finger inward from the left edge of the display bezel to switch between apps Without lifting your finger swipe back toward the left edge to reveal all open apps Top edge swipe and bottom edge swipe 38 The top edge swipe or bottom edge swipe allows you to open a list of apps available on your computer 1 Gently swipe your finger from the top edge or the bottom edge of the display bezel onto the screen Chapter 5 Navigating using touch gestures pointing devices and the keyboard 2 Tap All apps to view available apps Setting touch screen preferences select models only Mode Steps pa 1 Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Search and then tap the search box 2 Type c tap Control Panel tap Hardware and Sound tap Pen and Touch and then follow the on screen instructions Pen To change or create flick assignments E 1 From the Start screen type c and then tap Control Panel 2 Tap Hardware and Sound tap Pen and Touch and then tap the Flicks tab 3 Tap Navigational flicks and editing flicks and then tap Customize 4 Follow the on screen instructions to change or create a flick assignment 5 TapOK These preferences are specific to the touch screen and the computer Using the key
95. t Settings and then select HP CoolSense Refreshing your software content with Intel Smart Connect Technology select models only When the computer is in the Sleep state Intel amp Smart Connect Technology periodically causes the computer to exit Sleep Smart Connect then updates the content for certain open applications As a result your work is immediately available to you as soon as you exit Sleep You do not have to wait while updates are downloaded A To enable this feature or manually adjust the settings from the Start screen type smart and then select Intel amp Smart Connect Technology HP CoolSense select models only 49 Shutting down turning off the computer CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a USB or video port When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer by holding down the power button the recommended procedure to shut down computer is to use the Windows Shut down command NOTE Ift
96. ted Hibernation using Power Options See Enabling and exiting user initiated hibernation on page 44 Initiating and exiting Sleep With the computer on you can initiate Sleep in the following ways Briefly press the power button e pPI Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Settings tap the Power icon and then tap Sleep From the Start screen point to the upper right or lower right corner of the screen When the charms list opens click Settings click the Power icon and then click Sleep To exit Sleep Press the Windows logo key Briefly press the power button If the display is closed and the tablet is connected to the keyboard dock open the display Press a key on the keyboard Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and the computer returns to the screen where you stopped working SP NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Enabling and exiting user initiated hibernation You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 2 3 4 5 From the Start screen type power select Settings and then select Power Options from the list of applications In the left pane click Choose what the power button does Click Change Settings
97. the on screen instructions To share information from your Local Disk 1 From the Windows desktop open File Explorer 2 Click Local Disk C on the Libraries window 3 Click the Share tab and then click Advanced sharing 4 On the Local Disk C Properties window select Advanced Sharing 5 Check Share this folder Using optical drives 57 To share drives on the same network 1 From the Windows desktop right click the Wireless icon in the notification area at the far right of the taskbar 2 Select Open Network and Sharing Center 3 Under View your active networks select an active network 4 Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options 58 Chapter 7 Managing and sharing information 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also
98. tility BIOS 77 Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen type support and then select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the
99. tings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e Toreduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program Using passwords 71 e Change your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such
100. tings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen E NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be revealed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS see Starting Setup Utility BIOS on page 77 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter Starting Setup U
101. tion d f7 Decreases speaker volume incrementally as long as you hold down the key C f8 Increases speaker volume incrementally as long as you hold down the key rr f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD T f10 Begins pauses or resumes playback of an audio CD a DVD or a BD I ia Plays the next track of an audio CD or the next section of a DVD or a BD t I i 112 Turns the wireless feature on or off NOTE A wireless network must be set up before a wireless connection is possible Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform actions quickly Press the Windows key an in combination with the appropriate key to perform the action Shortcut Key Description key um Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the key again returns you to the previous screen T C Reveals the charms T d Opens the Windows desktop um o Turns Autorotate on or off select models only xim tab Switches between open apps NOTE Continue to press this key combination until the app you want is revealed alt f4 Closes an active app For additional information on Windows 8 shortcut keys go to Help and Support From the Start screen type h and then select Help and Support Using the keyboard and mouse 41 Using the hot keys select mo
102. tion 20 critical battery level 47 critical updates software 75 CyberLink PowerDVD 28 D deleted files restoring 82 digital card inserting 53 Disk Cleanup software 65 Disk Defragmenter software 64 E edge swipe gestures 37 bottom edge swipe 38 left edge swipe 38 right edge swipe 37 top edge swipe 38 electrostatic discharge 89 esc key identifying 13 external AC power using 48 external devices 52 F fingerprint reader using 73 fingerprint reader light identifying 11 fingerprint reader identifying 12 fingerprints registering 73 firewall software 74 fn key identifying 13 42 Fun things todo 2 H hard drive HP 3D DriveGuard 64 identifying 15 light 7 HDMI configuring audio 28 HDMI port connecting 27 identifying 24 HDMI port identifying 6 headphones connecting 25 Hibernation exiting 44 initiated during critical battery level 47 initiating 44 high definition devices connecting 27 28 hot keys bass settings 42 description 42 reveal system information 42 using 42 HP 3D DriveGuard 64 HP and third party software updates installing 75 HP Recovery Manager 84 correcting boot problems 85 starting 85 HP Recovery media creating 81 recovery 85 HP Recovery partition 85 recovery 85 removing 86 hubs 51 l input power 87 installing optional security cable lock 75 integrated numeric keypad identifying 42 integrated numeric keypad identifying 13 integrated webcam identifying 8 23 Intel Wir
103. trol Panel select Hardware and Sound and then ae select Beats Audio Control Panel 2 Follow the on screen instructions Using audio 25 Checking the sound To check the audio functions on your computer follow these steps Mode Steps LN 1 Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Search and then tap the search box 2 Type c tap Control Panel tap Hardware and Sound and then tap Sound 3 When the Sound window opens tap the Sounds tab Under Program Events tap any sound event such as a beep or alarm and then tap Test Pe 1 From the Start screen type c and then select Control Panel from the list of applications am 2 Select Hardware and Sound and then select Sound 3 When the Sound window opens select the Sounds tab Under Program Events select any sound event such as a beep or alarm and then click Test You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps Mode Steps pa 1 Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Search and then tap the search box 2 Types and then select Sound Recorder 3 Click Start Recording and speak into the microphone Save the file to your desktop 4 Open a multimedia program and play the recording ES 1 From the Start screen type s
104. tructions Connecting an HDMI device EY NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI 7 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states PC screen only View the screen image on the computer only Duplicate View the screen image simultaneously on both the computer and external device Extend View the screen image extended across both the computer and external device Second screen only View the screen image on the external device only Each time you press f4 the display state changes Using video 27 Ey NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution for best results Configuring HDMI audio settings HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows deskto
105. uble layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub Be sure that the computer is connected to AC power before you begin creating the recovery media Creating recovery media and backups 81 The creation process can take up to an hour or more Do not interrupt the creation process If necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 2 From the Start screen type recovery and then select HP Recovery Manager Select Recovery Media Creation and then
106. very media on page 81 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and then follow the on screen instructions 86 Chapter 11 Backing up restoring and recovering 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 3 33 A 65 W 19 5 V dc 4 62 A 90 W 19 5 V dc 6 15 A 120 W O 6c 0 DC plug of external HP power supply SX NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label Input power 87 Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F
107. vice is on NOTE On some models the wireless light is amber when all wireless devices are off Component Description 4 Caps lock light On Caps lock is on which switches the keys to all capital letters 5 Fingerprint reader light e White The fingerprint authentication was successful e Amber The fingerprint authentication failed Buttons and speakers s a aae NE N L l 1 i i i LIE DISCI Im Sul iLE z SESS T EN A ake ZL22LZL1 bee EET O 1 mmen Top 11 Component 1 b Power button Description e When the computer is off press the button to turn on the tablet e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep CAUTION Pressing and holding down the power button will result in the loss of unsaved information e If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the tablet Q Pa Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Search and then tap the search box In the search box type power select Settings and then select Power options or see Managing power on page 43 or To learn more about your power settings from the Start screen type p In the search box type pow
108. you must enable Hibernation using Power Options For more information see Enabling and exiting user initiated hibernation on page 44 Z CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card Z7 NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid Start Technology select models only For select models the Intel Rapid Start Technology RST feature is enabled by default Rapid Start Technology allows your computer to resume quickly from inactivity Rapid Start Technology manages your power saving options as follows Sleep Rapid Start Technology allows you to select the Sleep state To exit from Sleep press any key activate the TouchPad or press the power button briefly Hibernation Rapid Start Technology initiates Hibernation after a period of inactivity while in the Sleep state when running on battery power or on external power or when the battery reaches a critical level After Hibernation is initiated press the power button to resume your work Initiating Sleep and Hibernation 43 NOTE Rapid Start Technology can be disabled in Setup Utility BIOS If you want to be able to initiate the Hibernation state you must enable user initia

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