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Lenovo ThinkPad X230t

1. 159 Electromagnetic Compatibility Directive 154 German Class B compliance statement 154 Appendix C ENERGY STAR model Korea Class B compliance statement 155 information 161 Japan VCCI Class B compliance statement 155 Japan compliance statement for products Appendix D Notices 1683 which connect to the power mains with Trademarks 2 164 rated current less than or ue to 20 A per phase 155 Lenovo roade service saintownation for Taiwai see ees md ede an Ba ee PES Copyright Lenovo 2012 iii iv _ User Guide Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power
2. Wipe the cover with the clean sponge ON DOF W PD Wipe the surface again with a dry soft lint free cloth 128 User Guide 9 Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 2 Apply some isopropyl rubbing alcohol to a soft dust free cloth Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside Wipe or dust the stain gently with a soft dry cloth If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can Wipe the display again do not let any liquid drip in
3. Accessing ThinkVantage programs on the Windows 7 operating system on page 13 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep it with your computer for reference later If your computer is completely unresponsive you cannot use the UltraNav pointing device or the keyboard do the following 1 Press and hold the power button until the computer turns off After the computer is turned off restart by pressing the power button If the computer does not turn on continue with step 2 Note Do not remove the battery and the ac power adapter to reset the computer Copyright Lenovo 2012 131 2 While the computer is turned off remove all power sources from the computer battery and the ac power adapter Hold down the power button for 10 seconds Plug in the ac power adapter while keeping the battery out of the computer If the computer does not turn b
4. Attention You might want to note down your password and keep it in a safe place If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service 9 In the Setup Notice window that is displayed press Enter to continue 10 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit The next time you open the ThinkPad Setup program you will be prompted to type your password to proceed Hard disk security To protect passwords from unauthorized security attacks several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebooks To maximize security do the following 1 Set a power on password as well as a hard disk password for your internal solid state drive or hard disk drive Refer to the procedures in Power on password on page 54 and Hard disk passwords on page 54 For security a longer password is recommended 2 To provide reliable security for UEFI BIOS use the security chip and a security application with a Trusted Platform Module management feature Refer to Setting the security chip on page 59 Note Microsoft Windows 7 support TPM management feature 3 If a Disk Encryption hard disk drive and Encryp
5. Use the DisplayPort connector to connect your computer to a compatible projector external monitor or high definition television Chapter 1 Product overview 5 H Video graphics array VGA connector Attach a VGA compatible monitor or projector to your computer to display the computer output For details see Attaching an external monitor on page 42 i Fan louvers left The internal fan and louvers enable air to circulate in the computer and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan Bottom view Figure 4 ThinkPad X230 Tablet and X230i Tablet bottom view Battery H SiM card slot EJ Docking station connector EJ Memory upgrade slot Battery Use your computer with the battery power whenever ac power is unavailable You can use the Power Manager program to adjust your power settings as needed For details see the help information system of the Power Manager program B SIM card slot If your computer has a wireless WAN feature it might require a Subscriber Identification Module SIM card to establish wireless WAN connections Depending on the country of delivery the SIM card might be preinstalled in the SIM card slot EJ Docking station connector You can connect your computer to a supported docking station to extend the computer capabilities when you are in your office or at home For more information about the supported docking station see ThinkP
6. e f you are using the BitLocker drive encryption you should not change the startup sequence BitLocker drive encryption detects the change of startup sequence and locks the computer from booting Changing the startup sequence To change the startup sequence do the following 1 Select Boot or Network then press Enter The default boot list is displayed showing the order in which devices will be started up Even devices that are not attached to or installed on your computer are listed e Use the Boot submenu to specify the startup sequence that runs when you turn on the power e Use the Network to specify the top priority boot device that runs when Wake on LAN is enabled Wake on LAN is commonly used by LAN administrators in corporate networks to get remote access to your computer 2 Set the startup sequence by using the following keys e Use cursor keys to select a device e Use F6 or the combination of Shift and to move the device up to a higher priority e Use F5 or to move the device down to a lower priority e Use the combination of Shift and to exclude or include a device 3 Press F10 to save the changes and restart the system To change the startup sequence temporarily so that the system starts up from a different drive do the following 1 Turn off the computer 120 User Guide 2 Turn on the computer then then while the ThinkPad logo is displayed press F12 3 Select the device you want to start first No
7. e Disabled No runtime support lowest speed Select a thermal management scheme to use Maximize Performance Reduces CPU throttling Balanced Balances sound temperature and performance Note Each scheme affects fan sound temperature and performance Set the speed of the optical drive to the desired performance Enables or disables the power saving feature that stops the microprocessor clock automatically when there are no system activities Normally it is not necessary to change the setting Enable or disable a feature that automatically adjusts power management when there is no PCI Express activity Normally it is not necessary to change the setting Set the transfer speed of the ExpressCard to the desired level of performance The Automatic option enables the ExpressCard to specify the transfer speed it supports Table 5 Config menu items continued Menu item Submenu item Selection Comments Power On with AC Attach e Disabled Enable or disable a feature e Enabled that powers on the system when the ac power adapter is attached If you select Enabled the system is powered on when the ac power adapter is attached When the system is in hibernate state the system resumes If you select Disabled the system is not powered on nor resumed when the ac power adapter is attached Intel R Rapid Start e Disabled To use this feature a special Technology e Enabled partition on
8. Click Advanced Settings Click the Monitor tab Check the monitor information window to make sure that the monitor type is correct If it is click OK to close the window otherwise proceed with the following steps If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation Click the Driver tab Click Update Driver Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Clear the Show compatible hardware check box Select Manufacturer and Model for your monitor If you cannot find your monitor in the list stop the installation of this driver and use the driver shipped with your monitor After updating the driver click Close Click OK change the color quality of the external monitor Attach and turn on the external monitor Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Select the external monitor and click Advanced Settings Click the Monitor tab and select a color value from the Colors field Click OK Considerations for attaching an external monitor When installing an operating system you must install the display driver for your monitor that is supplied with the computer and the monitor
9. The screen resolution and color quality are correctly set The monitor type is correct check these settings do the following Right click on the desktop and click Personalize 2 Click Display at the left 3 Select Change display settings Check whether the screen resolution is correctly set 138 User Guide 4 Click Advanced Settings 5 Click the Adapter tab 6 Make sure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Monitor tab Check whether the color quality is correctly set and make sure other information is also correct Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure the device is working properly If not click the Troubleshoot button and follow the instructions on the screen e Problem Incorrect characters appear on the screen Solution Did you install the operating system or application program correctly If they are installed and
10. Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 140 User Guide 4 Double click Sound video and game controllers 5 Make sure the following device is enabled and configured correctly e Problem Sound does not come from a headphone or a speaker or your computer cannot record sounds Solution To switch from one device to another for example from a speaker to a headphone or from an external microphone to a built in microphone do the following 1 Click Start gt Control Panel gt Hardware and Sound Click the Realtek HD Manager icon Make sure that you are in MULTI STREAM mode in the Audio Director window In the Volume Mixer window select the device you want for example speakers a A WwW N Play any sound via a music program for example Windows Media Player Make sure that sound comes from speakers now Then if you would like to switch to a headphone close the music program 7 Go to the Volume Mixer window Then select another device which is now the headphone 8 Play any sound via the music program Make sure that sound comes from a headphone attached directly to the system For more information refer to the help information system of Realtek HD Manager Note In the Volume Mixer window of Realtek HD Manager a check mark by the entry for a device such as speakers for a playback device
11. Refer to Diagnosing problems on page 131 and run a diagnostic test of the USB connector 146 User Guide Chapter 11 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 147 e Getting help and service on page 147 e Purchasing additional services on page 149 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo Web site Registering your computer Register your computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 19 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which versio
12. Reinstalling preinstalled applications and device drivers on page 69 Note If you cannot find the Supplement files device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com ThinkPadDrivers ThinkPad Setup Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters To start ThinkPad Setup do the following 1 Turn on the computer When the logo screen is displayed press the F1 key The ThinkPad Setup program main menu opens Note If you have set a supervisor password the ThinkPad Setup program main menu will be displayed after you enter the password You can start ThinkPad Setup by pressing Enter instead of entering the supervisor password However you cannot change the parameters that are protected by the supervisor password For more information refer to Using passwords on page 53 2 Using the cursor keys move to an item you want to change When the item is highlighted press Enter A submenu is displayed 3 Change the items you wish to change To change the value of an item press the following keys e F6 or the combination of Shift and Change to a higher value e F5 or Change to a lower value 4 Press Esc to exit from the submenu 5 If you are on a nested submenu press Esc repeatedly until you reach the ThinkPad Setup program main menu Note If
13. Turn the computer over again Connect the ac power adapter and all cables 94 User Guide Chapter 7 Enhancing your computer This chapter provides instructions on installing hardware devices to expand your computer capabilities e Finding ThinkPad options on page 95 e ThinkPad UltraBase Series 3 on page 95 e ThinkPad Battery 19 on page 100 Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include memory storage networking adapters docking stations batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html ThinkPad UltraBase Series 3 Your computer supports the UltraBase Series 3 which is a docking solution provided by Lenovo to expand the working capabilities of your computer After you attach your computer to the ThinkPad UltraBase Series 3 you can use its connectors in place of the connectors on the computer When the computer is attached to the ThinkPad UltraBase Series 3 never pick up the assembly by taking hold of the computer alone Always hold the whole assembly Top view Docking connector This is where you attach your computer
14. press F1 The ThinkPad Setup program main menu opens The Installed memory item shows the total amount of memory installed in your computer 80 User Guide 3 If the Installed memory item shows a different amount of memory from what you installed check whether you have correctly followed the instructions in this section Replacing the keyboard Before you start print these instructions Avice Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot To replace the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 72 4 Loosen the two screws that secure the keyboard 5 Turn the computer over and open the display Chapter 6 Replacing devices 81 6 Push hard in the direction shown by the arrows J to unlatch the front side of the keyboard The keyboard will open up slightly Ej 7 Carefully lift the keyboard until you can see how it is connected Hold the keyboard above the computer and then detach the connector Ef Remove the keyboard 8 To install the new keyboard attach the connector first 82 User Guide 9 Insert the keyboard Ma
15. CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations Use the Rescue and Recovery program to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e Onan attached external USB hard disk drive e On a network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the b
16. Disabled and reset the setting If you select Enabled a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Virtualization Technology Intel VT d is Intel Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization Table 6 Security menu items continued Menu item Submenu item Selection Comments I O Port Access Ethernet LAN e Disabled If you select Enabled you e Enabled can use the Ethernet LAN device Wireless LAN e Disabled If you select Enabled you e Enabled can use the Wireless LAN device WiMAX e Disabled If you select Enabled you e Enabled can use the WiMAX device Wireless WAN e Disabled If you select Enabled you Enabled can use the Wireless WAN device Bluetooth Disabled If you select Enabled Enabled you can use the Bluetooth device USB Port Disabled If you select Enabled Enabled you can use the USB connectors Ultrabay HDD Optical Disabled If you select Enabled you Enabled can use external Ultrabay Enhanced devices eSATA Port Disabled If you select Enabled Enabled you can use the eSATA connector on the connected external device Memory Card Slot Disabled If you select Enabled you Enabled can use the memory card slot Integrated Camera Disabled If you select Enabled you Enabled can use the integrated camera Microphone Disabled If you select Enabled you Enabled can us
17. For the detailed information about the location and meaning of each indicator see Status indicators on page 7 EH Tablet buttons The tablet buttons enable you to control your computer in tablet mode without the use of the keyboard and UltraNav pointing device EH Built in stereo speakers For more information about the built in stereo speakers see Volume and mute buttons on page 28 Right side view gg an 7 oo ES Figure 2 ThinkPad X230 Tablet and X230i Tablet right side view Chapter 1 Product overview 3 Security keyhole El Tablet Digitizer Pen EJ Hard disk drive or solid state drive EJ Combo audio jack E Ethernet connector Gi Always on USB connector Security keyhole Purchase a security cable lock that fits this keyhole to lock your computer to a stationary object to protect your computer from theft EI Tablet Digitizer Pen Use the Tablet Digitizer Pen to interact with your computer in tablet mode as you would using a mouse and a keyboard E Hard disk drive or solid state drive Depending on models your computer might have a large capacity customer upgradable hard disk drive that can meet a variety of storage demands Some models are equipped with a solid state drive for data storage making your computer lighter smaller and faster Note The hidden service partition is the reason why there is less free space than expected on your hard disk drive or solid state drive This reduction is more
18. H ac power connector Connect the ac power adapter E Ethernet connector Connect the ThinkPad UltraBase Series 3 to an Ethernet LAN Eq DisplayPort connector Connect a display device Copyright Lenovo 2012 95 H Monitor connector Connect an external monitor or projector Gi Headphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external headphone Microphone jack 1 8 inch 8 5 mm in diameter Use it to connect an external microphone EJ USB 2 0 connectors Connect USB 2 0 compatible devices EZ Security keyhole Use a security cable lock that fits this keyhole to lock your ThinkPad UltraBase Series 3 to a stationary object to protect it from theft System lock key Use the system lock key to lock the eject button When the eject button is locked you cannot attach or remove your computer Drive bay Install a Serial Ultrabay Slim device such as an optical drive DVD ROM drive or a second hard disk drive Bottom view Eject request button Press the eject request button to undock the computer Ea Docking station indicator This indicator lights red when your computer is docked It blinks when the eject button is pressed E Eject lever Use it to lift your computer up from the ThinkPad UltraBase Series 3 when you undock the computer Eg Speakers Attaching the ThinkPad UltraBase Series 3 Attention Disconnect the ac power from your computer before you attach the ThinkPad UltraBase Series 3 The ac power a
19. Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Le
20. Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention Mobile Broadband Connect The Mobile Broadband Connect program enables your computer to connect to the mobile broadband 3G network through a supported wireless WAN card Password Manager The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites Power Manager The Power Manager program provides convenient flexible and complete power management for your computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings 16 User Guide Rescue and Recovery The Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers adjusting the volume locking the computer operating system launching a program opening a Web page opening a file and so on You also can
21. Panel gt Hardware and Sound gt Sound The Sound window opens 2 Click the Playback tab or Recording tab and then click a device that you want to customize 3 Click the Properties button 4 Click the Levels tab and then change the volume by moving the slider Note You also can get access to the desktop volume control by using the volume icon on the taskbar at the lower right of the screen For details about controlling volume refer to your Windows help information system Setting the microphone mute button By default when you press the microphone mute button all of the recording devices are muted or unmuted If you want to control only one of the recording devices using the microphone mute button do the following 1 Press Fn F6 The Communications settings window opens 2 Click the Manage Settings button The Communications Utility window opens 3 On the VoIP Call Settings tab click Microphone mute button settings The Setting for Microphone Mute window opens 4 Select Only the recording device selected below Then select the recording device from the drop down list box 5 Click OK Windows key Press this key to open the Start menu of the Windows operating system You also can use the Windows key together with another key to achieve other functions For details refer to the help information system of the Windows operating system Chapter 2 Using your computer 29 Using the UltraNav pointing device Your
22. Setup Confirmation window to confirm the exit To set the security chip you have to start Client Security Solution and follow the instructions on the screen Note Client Security Solution is not preinstalled on Windows 7 models To configure the security chip you need to download the latest version of Client Security Solution from the Lenovo Web site To download Client Security Solution go to http www lenovo com support Then follow the instructions on the screen Chapter 4 Security 59 Using the fingerprint reader Depending on the options you ordered your computer might have an integrated fingerprint reader By enrolling your fingerprint and associating it with a power on password a hard disk password or both passwords beforehand you can start the computer log on to the system and enter the ThinkPad Setup by swiping your finger over the reader without typing a password Thus fingerprint authentication can replace passwords and enable simple and secure user access For more advanced security Client Security Solution can be installed The software is compatible with a variety of user authentication mechanisms such as those involving fingerprint authentication This fingerprint reader can work with the software Note Client Security Solution is not preinstalled on Windows 7 models You can download it from the Lenovo Support Web site at http www lenovo com support Enrolling your fingerprint 1 Turn on your computer 2
23. The power button stays lit whenever the computer is on blinks when the computer is in sleep mode and is off when the computer is turned off Power status indicators All 8 User Guide Fa Sleep status indicator e Green The computer is in sleep mode e Blinking green The computer is entering sleep or hibernation mode or is resuming normal operation H Battery status indicator e Green The battery charge level is 20 or more e Orange The battery charge level is between 5 and 20 e Fast blinking orange The battery charge level is 5 or less e Slow blinking orange The battery is being charged When the charge level reaches 20 the blinking color changes to green e Slow blinking green The battery charge level is between 20 and 80 and charging is continuing When the battery charge level reaches 80 the battery status indicator stops blinking but the charging might continue until the battery is 100 charged e Quick blinking orange An error has occurred with the battery e Off The battery is detached or the computer is powered off Note If the computer is operating on battery power the battery status indicator does not work while the computer is turned off or is in sleep mode or hibernation mode Locating important product information This section provides information to help you locate your machine type and model label FCC ID and IC Certification label and the Microsoft Certificate of Authenticity COA la
24. To start Lenovo Fingerprint software refer to Fingerprint Software on page 16 3 Follow the instructions on the screen to enroll your fingerprint For details refer to the Help for the program LED behavior of the fingerprint reader Table 4 LED behavior list_fingerprint reader jIndicator Description WWW Steady green The fingerprint reader is ready to swipe Blinking green once The fingerprint is being authenticated or has been authenticated Blinking green The fingerprint reader is ready to swipe in power on authentication state Blinking amber The fingerprint could not be authenticated Steady amber for 15 seconds The power on authentication feature is disabled after three bad fingerprint swipes 60 User Guide Swiping your finger over the reader To swipe your finger over the reader in notebook mode do the following 1 Place the ball of your finger that is the central part of the fingerprint on the small circle above the reader Make sure that the entire top joint of the finger is on the reader To swipe your finger over the reader in tablet mode do the following 1 Place the ball of your finger that is the central part of the fingerprint on the small circle above the reader Make sure that the entire top joint of the finger is on the reader Chapter 4 Security 61 2 Apply light pressure and swipe your finger across the reader in one smooth motion Logging on to the system After you
25. UEFI BIOS by starting your computer with a flash update optical disc or flash update application running in the Windows environment In some instances when you add software hardware or a device driver you might be informed that you need to update your UEFI BIOS in order for the new addition to work properly To update your UEFI BIOS go to the following Web site and follow the instructions on the screen http www lenovo com ThinkPadDrivers Using system management This section is intended primarily for network administrators Your computer is designed for manageability so that you can redirect more of your resources to better meet your business objectives This manageability or so called as Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting hard disk drive and installing software Once the computer is configured and operational you can manage it by use of software and manageability features already integrated into the client system and the network System management Read this topic to learn more about features of system management 122 User Guide Desktop Management Interface The system UEFI BIOS of your computer supports an interface called System Management BIOS Reference Specification SMBIOS V2 6 1 SMBIOS provides information about the hardware components of your system It is the respons
26. adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2012 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and make sure that the power button is off or is blinking e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case make sure
27. battery See Replacing the battery on page 72 4 Remove the screw that secures the slot cover Then remove the slot cover 5 Remove the hard disk drive or solid state drive by pulling out the tab 76 User Guide 6 Detach the side rubber rails from the hard disk drive or the side spacer rails from the solid state drive 7 Attach the side rubber rails to a new hard disk drive or the side spacer rails to the new solid state drive 8 Insert the new hard disk drive or solid state drive into the slot Chapter 6 Replacing devices 77 9 Reinstall the slot cover and tighten the screw to secure it 10 Reinstall the battery See Replacing the battery on page 72 11 Turn the computer over again Connect the ac power adapter and all cables Replacing a memory module Before you start print these instructions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the memory module To replace a memory module do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the co
28. cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Dancer Only recharge the battery pack strictly according to instructions included in the product documentation bancer Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards A Dancer There is a danger of an explosion if the backup battery is incorrectly placed The lithium battery contains lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death Do not 1 throw or immerse into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards Connecting to the network Your computer has one or more network adapters for connecting to the Internet and to your company s wired LAN or wireless LAN network Note Some models come with a built in wireless WAN card enabling you to establish wireless connections over remote public or private networks Ethernet connections You can connect to
29. configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or over to turn off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer s display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press Fn F7 and select the desired monitor If the problem persists do the following 1 2 3 Connect the external monitor to another computer to make sure it works Reconnect the external monitor to your computer Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported If the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on the both the computer display and the external monitor the external monitor screen will be bl
30. confirmation 3 From the left pane select the task folder for which you want to enable the wakeup function The scheduled tasks are displayed 4 Click a scheduled task and then click the Conditions tab 5 Under Power select the check box for Wake the computer to run this task Enabling the battery alarm Program your computer so that when the battery power falls below a certain level three events occur The alarm goes off Chapter 2 Using your computer 35 e A warning message is displayed e The LCD is turned off To enable the battery alarm do the following 1 Start Power Manager 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet been displayed the message will be displayed when the computer resumes To resume normal operation click OK Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Note If an unauthorized battery is installed the following message will be displayed The battery installed i
31. date and time is to press the or key Security menu If you need to set the security features of your computer select Security from the ThinkPad Setup menu Notes e Default values are in boldface e On each submenu press the Enter key to show selectable options and select a desired option by using the cursor keys e Some items are displayed on the menu only if the computer supports the corresponding features Table 6 Security menu items Menu item Submenu item Selection Comments Password Hardware Password e Disabled Manage your power on Manager e Enabled password supervisor password and your hard disk passwords Supervisor Password e Disabled Refer to Supervisor e Enabled password on page 56 Lock UEFI BIOS Settings e Disabled Enables or disables the A function that protects items enabled in ThinkPad Setup program from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change any items in ThinkPad Setup program Password at unattended e Disabled If you select and enable boot e Enabled Password at unattended boot a password prompt is displayed when the computer is turned on from either a power off state or hibernation state by an unattended event Chapter 8 Advanced configuration 115 Table 6 Security menu items continued such as a Wake on
32. desktop function on page 44 e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem e Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the application and then change the display output location e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first make sure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the documentation that comes with the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Make sure the built in audio device is configured correctly 1 Click Start gt Control Panel 2
33. following directory C SWTOOLS DRIVERS MONITOR Note If you cannot find this directory on your hard disk drive or solid state drive download the ThinkPad Monitor File for Windows 2000 XP Vista 7 from the ThinkPad Web site at http www lenovo com ThinkPadDrivers Note Before you install this file make sure that the correct video driver has been installed 1 Right click on the desktop and click Personalize Click Display at the left Click Change display settings Click Advanced Settings Click the Monitor tab Click Properties Click the Driver tab Click Update Driver Select Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Click Have Disk oO ON Oa FW DM 4 oO Chapter 8 Advanced configuration 107 11 Specify path C SWTOOLS DRIVERS MONITOR to this monitor INF Then click Open 12 Click OK 13 Confirm the correct display type then click Next 14 When installation completes click Close 15 Click Close to close the Display Properties window 16 Click OK in the Monitor tab 17 Click OK and close the Display Settings window Installing other drivers and software The device drivers are provided in the C SWTOOLS DRIVERS directory on your hard disk drive You will also need to install application software which is provided in theC SWTOOLS APPS directory on your hard disk drive To do this refer to the instructions in
34. have the following card slots An ExpressCard slot that supports 54 mm wide ExpressCard Smart card A 4 in 1 media card reader slot that supports Secure Digital SD card Secure Digital High Capacity SDHC card Secure Digital eXtended Capacity SDXC card MultiMediaCard MMC Note Your computer does not support the CPRM feature for SD card Installing an ExpressCard a flash media card or a smart card Attention Before you start installing a card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To 1 3 If t do 1 2 46 install a card do the following Locate the appropriate type of slot for your card See Locating computer controls connectors and indicators on page 1 Make sure that the card is correctly oriented e For ExpressCard The notched edge of the card is facing upward and pointing toward to the card slot e For flash media card The metal contacts are facing downward and pointing toward the card slot e For smart card The metal contacts are facing upward and pointing toward the card slot Press the card firmly into the card slot he plug and play feature is not enabled for the installed ExpressCard flash media card or smart card the following to enable the feature Open Control Panel Click Hardware and Sound User Guide 3 Click Device Manager If you are
35. icon to the Windows notification area on page 33 Adding the UltraNav icon to the Windows notification area For easy access to the UltraNav properties you can enable the display of the UltraNav icon in the Windows notification area To enable the display of the UltraNav icon in the Windows notification area do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav 2 Select the check box for Show UltraNav icon on the system tray 3 Click OK You can now change the properties of the UltraNav pointing device by clicking the UltraNav icon in the Windows notification area Note If you cannot see the UltraNav icon click the triangular icon on the taskbar to show hidden icons Power management When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Checking the battery status The Power Manager battery gauge in the task tray displays the percentage of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in th
36. in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them 8 Remove the card 88 User Guide 9 Align the contact edge of the new card with the corresponding socket 10 Pivot the card until you can snap it into place by pressing the upper side of the connectors and secure the card with the screw 11 Connect the cables to the new wireless LAN WiMAX card Ensure that you attach the gray cable to the connector marked TR1 or Main on the card and the black cable to the connector marked TR2 or Aux 12 Reinstall the palm rest See Replacing the palm rest on page 84 Chapter 6 Replacing devices 89 13 Reinstall the keyboard See Replacing the keyboard on page 81 14 Reinstall the battery See Replacing the battery on page 72 15 Turn the computer over again Connect the ac power adapter and all cables Replacing the wireless WAN card Before you start print these instructions Mroancen Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a wireless WAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damag
37. information system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on Microsoft web site Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature be sure to set a hard disk password for the internal storage device 58 User Guide Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded security chip a cryptographic microprocessor With the security chip and Client Security Solution you can do the following e Protect your data and system e Strengthen access controls e Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows e Security Chip activate inactivate or disable the security chip e Security Reporting Options enable or disable each security reporting option e Clear Security Chip clear the encryption key Notes 1 Be sure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings fo
38. keyboard and other pointing devices The following are the most common keyboard and other pointing devices problems UltraNav pointing device problems e Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint during normal operation This is a normal characteristic of the TrackPoint and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint is pressed for a long time When the temperature changes e Problem The TrackPoint or touch pad does not work Solution Make sure that the TrackPoint or touch pad is set to Enabled in the UltraNav Device Setting Chapter 10 Troubleshooting computer problems 137 Keyboard problems e Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad external keyboard making sure that you have seated the connectors properly If the problem remains make sure that the correct device driver is installed by doing the following 1 Click Start gt Control Panel Change the view of t
39. local area network LAN card or a wireless combo card for LAN and Worldwide Interoperability for Microwave Access WiMAX in the PCI Express Mini Card slot for you to establish wireless LAN WiMAX connections PCI Express Mini Card slot for wireless WAN card or mSATA solid state drive Your computer might have a wireless wide area network WAN card installed in the PCI Express Mini Card slot for wireless WAN connections For some models an mSATA solid state drive might be installed instead of the wireless WAN card for data storage 2 User Guide UltraNav pointing device E TrackPoint pointing stick Eq TrackPoint buttons Touch pad The keyboard contains the Lenovo unique UltraNav pointing device Pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position For more information see Using the UltraNav pointing device on page 30 Fn key Use the Fn key to take advantage of ThinkPad function keys such as turning on the backlight locking the computer managing the wireless connections and so on For more information see Function key combinations on page 27 E Volume control buttons The volume control buttons enable you to quickly adjust the sound volume mute the speakers or mute the microphones of your computer For more information see Volume and mute buttons on page 28 EE Status indicator Your computer has several status indicators
40. medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e Ifyou have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window is displayed release the F12 key 3 In the Boot Menu window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 68 User Guide 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window is displayed release the F12 key 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts e If you have created a rescue medium using the secondary internal hard disk drive set the secondary internal hard disk drive as the first boot device in the startup device sequence to start the rescue medium See Startup menu on page 120 When the rescue medium starts the Rescue and Recovery workspace is displayed The help information for each feature is available from the Rescue and Recovery wo
41. number of the computer or click Detect my system on the screen 3 Click Downloads and drivers 4 Follow the directions on the screen and install the necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your system up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at speci
42. on the hard disk drive by using the software and recover the partition if required Use either the Rescue and Recovery workspace or the recovery discs to restore the system to the factory state 134 User Guide If the problem persists have the computer serviced e Problem My screen goes blank while the computer is on Solution Your screen saver or power management might have been enabled Do either of the following Touch the TrackPoint pointing device or the touch pad or press a key to exit the screen saver Press the power button to resume from sleep or hibernation Beep errors Table 8 Beep errors Problem One short beep pause three short beeps pause three Make sure that memory modules are installed correctly If more short beeps and one short beep they are and you still hear the beeps have the computer serviced Three short beeps pause one short beep pause one PCI resource allocation failure Power off the computer more short beep and three short beeps and remove the device from the ExpressCard Slot If the beeps persist have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four short beeps Shut down the computer immediately and have the computer serviced Five beeps The system board has a problem Have the computer serviced Memory module problems Print these instructions now and keep it with your computer for referen
43. palm rest are secured 9 Gently press the palm rest downwards until it clicks into place 86 User Guide 11 Reinstall the screws to secure the palm rest 12 Reinstall the keyboard See Replacing the keyboard on page 81 13 Reinstall the battery See Replacing the battery on page 72 14 Turn the computer over again Connect the ac power adapter and all cables Replacing the wireless LAN WiMAX card Before you start print these instructions Bine Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a wireless LAN WiMAX card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To replace the wiress LAN WiMAX card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools Close the computer display and turn the computer over Remove the battery See Replacing the battery on page 72 Remove the keyboard See Replacing the keyboard on page 81 aR WwW MD Remove the palm rest See Replacing the palm rest on page 84 Chapter 6 Replacing devices 87 6 If a tool for removing connectors is included
44. product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way viii
45. product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always make Copyright Lenovo 2012 vii sure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Power cords and power adapters bancer Use only the power cords and power adapters supplied by the
46. software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help system of your antivirus software 64 User Guide Chapter 5 Recovery overview This chapter provides information about the recovery solutions provided by Lenovo e Creating and using recovery media on page 65 e Performing backup and recovery operations on page 66 e Using the Rescue and Recovery workspace on page 67 e Creating and using a rescue medium on page 68 e Reinstalling preinstalled applications and device drivers on page 69 e Solving recovery problems on page 70 Notes 1 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system 2 The product on the recovery media might be used only for the following purposes e Restore the product preinstalled on your computer e Reinstall the product e Modify the product using the Additional Files Notes To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following back up software programs e ThinkVantage Rescue and Recovery version 4 23 or later e Symantec Norton Gho
47. that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your pr
48. the Security Chip option Enable or disable Intel Trusted Execution Technology This option enables or disables the confirmation message when you change the settings of the security chip Chapter 8 Advanced configuration 117 Table 6 Security menu items continued UEFI BIOS Update Option Memory Protection Virtualization 118 User Guide Physical Presence for Clear Flash BIOS Updating by End Users Secure RollBack Prevention Execution Prevention Intel Virtualization Technology Intel VT d Feature Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled This option enables or disables the confirmation message when you clear the security chip If you select Enabled all users can update the UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS If you select Disabled end user can flash the older version UEFI BIOS If you select Enabled end user cannot flash the older version UEFI BIOS Some computer viruses and worms cause memory buffers to overflow by running code where only data is allowed If the Data Execution Prevention feature can be used with your operating system then by selecting Enabled you can protect your computer against attacks by such viruses and worms If after choosing Enabled you find that an application program does not run correctly select
49. the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following 1 Press Fn F6 The Communications settings window opens 2 Click the Manage Settings button The Communications Utility window opens 3 In the Communications Utility window configure the camera settings depending on your individual needs Chapter 2 Using your computer 45 Adjusting the video output quality of your camera To 4 2 3 adjust the quality of the video output of your camera do the following Open the Communications Utility window Click Advanced camera settings The Properties window opens Configure the settings and select an image quality value The following values are available e Speed Priority It gives you a faster frame rate for the best real time video conferencing during the day However at night or in a dark environment the image does not have the best quality e Balance This gives you a balance between speed and image quality The image obtained at night or in a dark environment is better than with Speed Priority e Image quality priority This gives you a high quality video and the best image at any time of the day The image is very clear even at night or in a dark environment but at the expense of frame rate The video streaming might slow down Using an ExpressCard a flash media card or a smart card Depending on the model your computer might
50. the environment is stable again minimal change in system tilt vibration or shock it turns the hard disk drive on Chapter 1 Product overview 15 Client Security Solution The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It also can help manage your passwords recover a forgotten password monitor security settings on your computer and suggest how to enhance your computer security Communications Utility Use the ThinkVantage Communications Utility program to configure settings for the integrated camera and audio devices Fingerprint Software If your system comes with a fingerprint reader the Fingerprint Software program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access Lenovo Solutions Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies such as e Lenovo Solution Center e Power Manager e Rescue and Recovery e System Update Message Center Plus The
51. the following e Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device to avoid losing files during the installation e Print the instructions you will use Notes The UEFI BIOS features are supported only on the 64 bit version of the Windows 7 operating system If you want to start Windows Recovery Environment WinRE in Windows 7 using 64 bit version of Microsoft Windows Installation DVD you should not change the initial UEFI Legacy Boot setting in ThinkPad Setup The UEFI Legacy Boot setting must be the same as it was when the Windows operating system image was installed Otherwise you will see an error For the country or region code required in the installation use one of the following Copyright Lenovo 2012 105 Country or region Code China SC Denmark DK Finland FI France FR Germany GR Italy IT Japan JP Netherlands NL Norway NO Spain SP Sweden SV Taiwan and Hong Kong TC United States US Installing the Windows 7 operating system Before you start print these instructions To install the Windows 7 operating system and its related software on your computer do the following 1 Start ThinkPad Setup 2 Select Startup menu 3 Select UEFI Legacy Boot 4 Do one of the following e If you want to install the Windows 7 32 bit operating system select Legacy Only or Both e f you want to install the Windows 7 64 bit operating system in Lega
52. the power button For more information about the 30 Day Standby function refer to the help information system of the Power Manager program You also can use the combination to put the computer into hibernation mode by changing the settings in the Power Manager program Hibernation By using this mode you can turn off your computer completely without saving files or exiting from any applications that are running When you enter hibernation all open applications folders and files are saved to the hard disk and then the computer turns off Use the Power Manager program to configure how you want the computer enter hibernation mode For more information refer to the help information system of the Power Manager program Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press Fn F5 or use the wireless radio switch Enabling the wakeup function If you put your computer into hibernation mode and the wakeup function is disabled this is the default setting the computer does not consume any power If the wakeup function is enabled it consumes a small amount of power To enable the function do the following 1 Click Start gt Control Panel gt System and Security gt Administrative Tools 2 Double click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide
53. the taskbar displays the signal strength and status of your wireless connection You can find more detailed information about the signal strength and status of your wireless connection by opening the Access Connections program or by right clicking the Access Connections gauge on the taskbar and selecting View Status of Wireless Connection e Access Connections Gauge states wireless LAN ttt Power to the wireless radio is off or no signal ttl Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your system closer to the wireless access point u Ben Power to the wireless radio is on The signal strength of the wireless connection is marginal iil act Power to the wireless radio is on The signal strength of the wireless connection is excellent e Access Connections Gauge states wireless WAN mil no signal Signal level 1 E Signal level 2 iil Signal level 3 40 User Guide Access Connections icon and wireless status icon The Access Connections icon displays general connection status The wireless status icon displays the signal strength and status of your wireless connection You can find more detailed information about the signal strength and status of your wireless connection either by opening Access Connections or by double clicking the Access Connections wireless status icon on the taskbar Note To display the Access Connections stat
54. when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your computer from sleep mode press the Fn key on your keyboard For more information about these settings see the Windows Help and Support information on your computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while your computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Click Start gt Control panel 2 Click Hardware and Sound gt Device Manager 3 Inthe Device Manager window expand Network adapters 4 Right click your network adapter device and click Properties Copyright Lenovo 2012 161 5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 162 User Guide Appendix D Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local
55. will be unable to detach the computer from the ThinkPad UltraBase Series 3 Detaching the ThinkPad UltraBase Series 3 Attention Do not detach your computer from the ThinkPad UltraBase Series 3 while the docking station indicator is blinking or on Wait until the docking station indicator turns off Detaching while the indicator is blinking or on causes the system to beep and the computer might halt You can hot detach or warm detach the computer from the ThinkPad UltraBase Series 3 Hot detachment is detaching the computer from the ThinkPad UltraBase Series 3 while the computer is in operating mode warm detachment is detaching the computer from the ThinkPad UltraBase Series 3 while the computer is in sleep mode Before performing a hot or warm detachment operation ensure that e The devices connected to USB serial and parallel connectors are not in use e The connection to the Ethernet port has ended e The battery is fully charged Performing a hot detachment operation To perform a hot detachment operation do the following 1 Click Start and then press the right arrow key and select Unlock 2 When the docking station indicator is off detach the computer following the instructions in Detaching the computer on page 99 Note Detaching while the computer is operating without performing the procedure above may cause the system to malfunction or hang Performing a warm detachment operation To perform a warm detachment operat
56. wireless WAN antenna on your computer see Location of the UltraConnect wireless antennas on page 152 To use the wireless WAN feature start the Access Connections program For information on how to start the Access Connections program see Accessing ThinkVantage programs on the Windows 7 operating system on page 13 For maximum performance from your wireless WAN connection please keep the following best usage guidelines in mind e Keep your notebook away from your body e Place your notebook on a flat surface and open your computer display to an angel of slightly more than 90 degrees e Place your notebook away from concrete or brick walls that may dampen cellular signals e Best reception will be available near windows and other locations where cellular phone reception is the strongest Using Bluetooth Some models are equipped with a Bluetooth card that is compliant to Bluetooth Specification 4 0 You can enable or disable the Bluetooth feature by pressing Fn F5 Sending data to a Bluetooth enabled device 1 Press Fn F5 and enable the Bluetooth feature 2 Right click the data that you want to send 3 Select Send To gt Bluetooth Devices 4 Select a Bluetooth device and then follow the instructions on the screen Note If you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option data transmission speed can be delayed and the performance of the wireless feature can b
57. you need to restore the settings to their original state as of the time of purchase press F9 to load the default settings You also can select an option on the Restart submenu to load the default settings or discard the changes 6 Select Restart Move the cursor to the option you want for restarting your computer then press Enter Your computer restarts Main menu The Main menu is the first interface you see after you enter ThinkPad Setup It displays the following configuration of your computer e UEFI BIOS Version e UEFI BIOS Date Year Month Day 108 User Guide e Embedded Controller Version e Machine Type Model e System unit serial number e System board serial number e Asset Tag e CPU Type e CPU Speed e Installed memory e UUID e MAC address Internal LAN Config menu If you need to change the configuration of your computer select Config from the ThinkPad Setup program main menu The following table lists the Config menu items Notes e Default values are in boldface e On each submenu press the Enter key to show selectable options and select a desired option by using the cursor keys e Some items are displayed on the menu only if the computer supports the corresponding features Table 5 Config menu items Menu item Submenuitem Selection Comments Wake On LAN e Disabled Enable the system to power e AC Only on when the Ethernet l controller receives a magic e AC and Battery packet If y
58. your local network or a broadband connection by use of the Ethernet feature built into your computer To connect to a network through Ethernet use the Access Connections program For more information see the help information system of the program bancer Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Chapter 2 Using your computer 37 Wireless connections Wireless connection is the transfer of data without the use of cables by means of radio waves only Depending on the frequency used for data transmission the area covered or the type of the device used for data transfer the following categories of wireless networks might be available to you Wireless LAN A wireless LAN covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this network Wireless WAN A wireless WAN covers a broader geographic area Cellular networks are used for data transmission and access is provided by a wireless service carrier Bluetooth Bluetooth is one of a number of technologies used to create a wireless personal area network Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with de
59. Chapter 4 Security Attaching a mechanical lock Using passwords Passwords and sleep Hoda Typing passwords Power on password Hard disk passwords Supervisor password Hard disk security Setting the security chip Using the fingerprint reader Notice on deleting data from your hard disk dive or solid state drive Using firewalls Sieg Protecting data against viruses Chapter 5 Recovery overview 33 33 34 34 34 35 36 37 37 38 42 42 42 43 44 44 45 46 49 49 49 50 50 51 51 52 53 53 53 53 53 54 54 56 58 59 60 63 64 64 65 Creating and using recovery media Performing backup and recovery operations Performing a backup operation Performing a recovery operation Using the Rescue and Recovery workspace Creating and using a rescue medium Creating arescue medium Using a rescue medium Reinstalling preinstalled applications and davies drivers Solving recovery problems Chapter 6 Replacing devices Static electricity prevention Replacing the battery Replacing the SIM card Replacing the hard disk drive or slid state drive Replacing a memory module Replacing the keyboard Replacing the palm rest 5a Replacing the wireless LAN WiMAX ead Replacing the wireless WAN card Replacing the backup battery Chapter 7 ees your computer Finding ThinkPad options ThinkPad UltraBase Series 3 Top view Bottom view Attaching the ThinkPad Ultr
60. Connect the ac power adapter and all cables Replacing the backup battery Before you start print these instructions 92 User Guide Manor If the backup battery is incorrectly replaced there is danger of an explosion The backup battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To remove the backup battery do the following 1 af WwW PY Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools Close the computer display and turn the computer over Remove the battery See Replacing the battery on page 72 Remove the keyboard See Replacing the keyboard on page 81 Detach the connector and then remove the backup battery Chapter 6 Replacing devices 93 6 Install the new backup battery and attach the connector 7 Reinstall the keyboard See Replacing the keyboard on page 81 8 Reinstall the battery See Replacing the battery on page 72 9
61. INF file that is supplied with the external monitor If you set a resolution higher than the resolution you are using on the computer monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device If the external monitor you are using is outdated the resolution and the refresh rate might be limited Using the DisplayPort connector Your computer has a DisplayPort connector a digital display interface for connection to various external devices such as CRT monitors LCD monitors projectors or even high definition televisions This compact connector enables a plug and play setup and supports adapters that can plug into VGA or HDMI connectors The DisplayPort connector of your computer supports audio as well as video streaming Setting up a presentation To display information and make presentations you can attach a data projector to your computer through the VGA connector on your computer Chapter 2 Using your computer 43 Note It may take several seconds before the projector displays the image If you do not see your desktop displayed after 60 seconds try pressing Fn F7 to switch between different display output locations Your projector might have one
62. LAN attempt If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Password at restart e Enabled If you select and enable e Disabled Password at restart a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Set Minimum Length e Disabled Specify a minimum length for power on passwords and hard disk passwords e x characters 4 lt x lt 12 If you set the supervisor e Password length options password and specify a minimum length for passwords no one but you can change the length Power On Password e Disabled See Power on password e Enabled on page 54 Hard Disk x Password e Disabled Refer to Hard disk e Enabled passwords on page 54 Note Hard Disk 1 means the hard disk drive built into your computer Fingerprint Predesktop Authentication e Disabled Enable or disable fingerprint e Enabled authentication before the operating system is loaded Reader Priority e External gt Internal If External gt Internal is selected an external fingerprint reader is used if attached Otherwise an internal fingerprint reader is used If Internal Only is selected a
63. Memory module anns Networking problems Problems with Se and other pomtng devices Problems with he display ia m ltimedig devices uae G Fingerprint reader piob Battery and power problems Problems with drives and other caus devices A software problar A USB problem Chapter 11 Getting HPPO Before you contact Lenovo Getting help and service Using diagnostic programs Lenovo support Web site Calling Lenovo 3 Purchasing additional services Appendix A ANON Information Wireless related inehnction 108 108 108 109 115 115 120 122 122 122 122 123 125 125 126 127 128 131 131 131 131 132 132 134 135 135 135 137 138 142 142 145 146 146 147 147 147 148 148 148 149 151 151 Location of the UltraConnect wireless Appendix B WEEE and eee antennas 152 statements a 157 Locating wireless regulatory notices 153 EU WEEE statements 2 2 2222 2 2 157 Export classification notice 153 Japan recycling statements 157 Electronic emission notices 153 Recycling information for Brazil 158 Da nn Commission i Battery recycling information for Taiwan 158 aig Re a oe Battery recycling information for the European Industry Canada Class B emission compliance Union 159 a ar En Battery recycling infafmation isf the United States European Union Compliance to 5 the and Canada
64. Series 3 If you have purchased a mechanical lock you can attach the mechanical lock to the security keyhole of the ThinkPad UltraBase Series 3 to protect it from theft Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and security feature ThinkPad Battery 19 To extend your computer battery life you can purchase a slim external battery pack ThinkPad Battery 19 from Lenovo and attach it to your computer through the docking station connector 100 User Guide Top view Docking station connector This is where you attach your computer Bottom view 1 g A E ac power connector The is where you connect the ac power adapter H Indicator button When you press this button the status indicator shows the ThinkPad Battery 19 charge status E Status indicator It shows the ThinkPad Battery 19 charge status E Eject lever When the eject lever is released you can detach the ThinkPad Battery 19 from the computer H Battery latch When the battery latch is locked the eject lever cannot be released Attaching a ThinkPad Battery 19 Attention Before you attach the ThinkPad Battery 19 disconnect the ac power adapter from your computer The ac power connector will be damaged if it remains connected to the computer during the attachment
65. The battery pack might be over discharged Do the following 1 Turn off the computer 2 Make sure that the over discharged battery pack is in the computer 3 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged battery pack If the battery pack cannot be fully charged in 24 hours use a new battery pack Problem Your computer shuts down before the battery status indicator shows empty or Your computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery pack Problem The operating time for a fully charged battery pack is short Solution Discharge and recharge the battery pack If your battery s operating time is still short use a new battery pack Problem The computer does not operate with a fully charged battery pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again Problem The battery pack cannot be charged 142 User Guide Solution You cannot charge the battery when it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced This system does not support batteries that are not genuine Lenovo made or authorized The system will con
66. ThinkPad User Guide ThinkPad X230 Tablet and X230i Tablet Notes Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page vi e Appendix D Notices on page 163 The Safety Warranty and Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com ThinkPadUserGuides First Edition June 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Safety guidelines Chapter 1 Product overview Locating computer controls connectors and indicators i m Front view Right side view Left side view Bottom view Rear view Status indicators A Locating important product ifonnations Machine type and model label FCC ID and IC Certification number label Certificate of Authenticity label Features Specifications Operating environment ThinkVantage programs Accessing ThinkVantage programs on the Windows 7 operating system Introduction to ThinkVantage programs Chapter 2 Using y
67. To attach the ThinkPad Battery 19 do the following Chapter 7 Enhancing your computer 101 1 Align the front of the computer with the front of the ThinkPad Battery 19 ThinkPad 2 Ensure that the guides of the ThinkPad Battery 19 align with the holes in the computer Then secure the computer in place H 102 User Guide Detaching the ThinkPad Battery 19 To detach the ThinkPad Battery 19 do the following 1 Unlock the battery latch by sliding it to the unlocked position T 2 Release the eject lever Hf and detach the ThinkPad Battery 19 Chapter 7 Enhancing your computer 103 Charging the ThinkPad Battery 19 The ThinkPad Battery 19 can be charged separately when connected to ac power source The ThinkPad Battery 19 also can be charged with a computer attached In this way both the main battery and the ThinkPad Battery 19 will be charged 104 User Guide Chapter 8 Advanced configuration While it is important to protect files data and settings that are on the hard disk or on the solid state drive you may also need to install a new operating system install new device drivers update your UEFI BIOS or recover preinstalled software This topic will help you handle your computer with proper care and keep it in top working shape e Installing a new operating system on page 105 e Installing device drivers on page 107 e ThinkPad Setup on page 108 e Using system manage
68. Use the Client Security Solution program or Password Manager program to protect the data stored on your computer e Before you dispose of the data on the hard disk drive or the solid state drive be sure to read Notice on deleting data from your hard disk or solid state drive on page 63 Getting connected in different locations is a challenge e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features by use of the Access Connections program e To learn more about using the wireless features of your computer refer to Wireless connections on page 38 e To travel more confidently be sure to check the tips in Traveling with your computer on page 51 e Press Fn F5 or use the wireless radio switch to enable or disable the wireless features Need to give presentations or attach an external monitor often e Make sure that you follow the procedure in Attaching an external monitor on page 42 e With the Extend desktop function you can display output on both the computer display and the external monitor See Using the Extend desktop function on page 44 Need to attach or replace a device e See Chapter 6 Replacing devices on page 71 for more information about replacing the devices of your computer e See Chapter 7 Enhancing your computer on page 95 for more information about enhancing the features of your computer You have bee
69. User Guide To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets een If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to rep
70. aBase Seras 3 Detaching the ThinkPad UltraBase Series 3 Security feature ThinkPad Battery 19 Top view Bottom view Attaching a ThinkPad Battery 194 A Detaching the ThinkPad Battery 19 Charging the ThinkPad Battery 19 Chapter 8 Advanced configuration ida Installing a new operating system Before you begin eae S OR Installing the Windows 7 operating system Installing device drivers Installing the driver for the 4 in A media ear reader 7 Installing the ThinkPad monitor file Kar Windows 2000 XP Vista 7 ii User Guide Installing the alver foi USB 3 0 in Windows 65 66 66 67 67 68 68 68 69 70 71 71 72 74 75 78 81 84 87 90 92 95 95 95 95 96 96 98 100 100 101 101 101 103 104 105 105 105 106 107 107 107 107 Installing other drivers and software ThinkPad Setup Main menu Config menu Date Time menu Security menu Startup menu Restart menu Updating your system UEFI BIOS Using system management System management Setting management features Chapter 9 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of your computer ae Cleaning the cover of your computer Chapter 10 Troubleshooting computer problems Diagnosing problems Troubleshooting gt i Computer stops responding Spills on the keyboard Error messages Errors without messages Beep errors
71. accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions xiv User Guide Chapter 1 Product overview This chapter provides information about the locations of connectors locations of important product labels computer features specifications operating environment and preinstalled ThinkVantage programs This chapter contains the following topics e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 9 e Features on page 11 e Specifications on page 12 e Operating environment on page 13 e ThinkVantage programs on page 13 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view 8 G Figure 1 ThinkPad X230 Tablet and X230i Tablet front view Built in microphones H Integrated camera E Fingerprint reader EI Power button Copyright Lenovo 2012 1 EI Black button i PC Express Mini Card slot for wireless LAN WiMAX card PCI Express Mini Card slot for wireless WAN card or EJ TrackPoint pointing stick mSATA solid state drive Bouicnsecomenes SCdCCOCSCSCSCSCSCOCCSY E Built in microphones The built in micr
72. ack on continue with step 3 Note Once the computer starts up and enters the Windows environment use the proper shutdown procedure to turn the computer off Once the computer is off reattach the battery and restart the computer If the computer does not start with the battery reattached remove the battery and again start with step 2 If the computer starts with ac power but does not start when the battery is attached call the Customer Support Center for support 3 While the computer is off remove all sources of power battery and the ac power adapter Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If step 2 is unsuccessful continue with step 4 Note The following steps involve removing static sensitive components from your computer Make sure that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing components please call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware Remove any non original memory module added to your computer After removing the extra memory module and reseating the original memory module repeat step 2 If the computer still does not turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not start up ca
73. ackup operation 66 User Guide Performing a recovery operation e To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 67 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to
74. ad UltraBase Series 3 on page 95 6 User Guide EJ Memory upgrade slot You can increase the amount of memory in your computer by installing a memory module in the memory upgrade slot Memory modules are available as options from Lenovo For more information see Replacing a memory module on page 78 Rear view Figure 5 ThinkPad X230 Tablet and X230i Tablet rear view ac power connector H Fan louvers rear El ac power connector Connect the ac power adapter to the ac power connector to provide ac power to the computer and charge the battery H Fan louvers rear The internal fan and louvers enable air to circulate in the computer and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan Status indicators Your computer has system status indicators and power status indicators The status indicators show the current status of your computer Chapter 1 Product overview 7 System status indicators Wireless LAN WAN WiMAX Bluetooth status indicator e Green The wireless LAN WAN Bluetooth or WiMAX feature is on e Off Wireless network devices are disabled or the wireless radio is turned off H Device access status indicator The hard disk drive solid state drive or mSATA solid state drive is reading or writing data Note When this indicator is blinking do not put the computer into sleep mode or turn off the computer EJ Power on status indicator
75. an ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiter
76. an be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 49 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs Access the following Web site to view some of these options http www lenovo com accessories services index html Explore your options for docking solutions and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed
77. ank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Solution Make sure that the monitor type and other information is correct If necessary update the monitor driver See Setting the external monitor type on page 42 e Problem The screen is unreadable or distorted Solution Make sure that Chapter 10 Troubleshooting computer problems 139 The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Make sure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer w Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate NO oF Sf e Problem Wrong characters appear on the screen Solution Did you follow the correct procedure when installing the operating system or application program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop See Using the Extend
78. assword to get access to the ThinkPad Setup program 2 Select Master HDP and then do either of the following e To change the user hard disk password type the current user hard disk password or the current master hard disk password in the Enter Current Password field Then type the new user hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be changed e To remove the user hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window Both the user and master hard disk passwords will be removed Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup Without it no one can change the configuration of the computer It provides the following security features e If a supervisor password is set a password prompt appears when you try to start the ThinkPad Setup Unauthorized users cannot get access to configuration data e The system administrator can use the supervisor password to get access to a computer even if the user of that computer has set a power on passwor
79. be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Electrical current safety information bancer Electric current from power telephone and communication cables is hazard
80. bel Machine type and model label The machine type and model label identifies your computer If you contact Lenovo for help the machine type and model number will help support technicians to identify your computer and provide the highest level of service You can find the machine type and model of your computer on the label as shown below TYPE 0000 000 S N 00 0000 00 00 ONIN UN Chapter 1 Product overview 9 FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of your computer The FCC ID and IC Certification number label is affixed on the card installed in the PCI Express Mini Card slot of your computer TX FCC ID and IC Certification number for installed transmitter cards are located under the customer removable access panel Keyboard or Palmrest see User Manual WWAN PCI WLAN Half PCI Express Mini Card Express Mini Card If you need to remove the Wireless LAN card for repair or replacement follow the procedure in Replacing the wireless LAN WiMAX card on page 87 If no integrated wireless PCI Express Mini Card has been preinstalled in your computer you can install one To do this follow the procedure in Replacing the wireless WAN card on page 90 Note Only Lenovo authorized wireless LAN or wireless WAN cards are allowed to be used in your computer If you install an unauthorized PCI Express Mini Card that is not a
81. ce later If your memory module is not operating properly check the following items 1 Verify that the memory module is installed and seated correctly in your computer It might be necessary to remove all added memory modules to test the computer with only the factory installed memory modules and then reinstall the memory module one at a time to ensure a proper connection See Replacing a memory module on page 78 2 Check for error messages during startup Follow the appropriate corrective actions for power on self test POST See Error messages on page 132 3 Verify that the latest UEFI for your model has been installed 4 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed See Replacing a memory module on page 78 5 Run diagnostic programs See Diagnosing problems on page 131 Networking problems The following are the most common networking problems Ethernet problems e Problem Your computer cannot connect to the network Solution Make sure that Chapter 10 Troubleshooting computer problems 135 The cable is installed correctly The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a d
82. computer comes with the UltraNav pointing device The UltraNav pointing device consists of the TrackPoint pointing device and the touch pad each of which is itself a pointing device with both basic and extended functions You can configure both devices by choosing the settings you prefer e Set both the TrackPoint pointing device and the touch pad as pointing devices This setting enables the use of all the basic and extended functions of the TrackPoint pointing device and the touch pad e Set the TrackPoint pointing device as the main pointing device and the touch pad for extended functions only This setting enables the use of all basic and extended functions with the TrackPoint pointing device while limiting the use of the touch pad to scrolling tap zones and slow motion pointer functions e Set the touch pad as the main pointing device and the TrackPoint pointing device for the extended functions only This setting enables the use of all basic and extended functions with the touch pad while limiting the use of the TrackPoint pointing device to scrolling and Magnifying Glass functions e Set the TrackPoint pointing device as the main pointing device and disable the touch pad e Set the touch pad as the main pointing device and disable the TrackPoint pointing device Changing the UltraNav settings To change the UltraNav settings click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav Then change the settings a
83. cord information about the end users in your network Setting management features To enable the network administrator to control your computer remotely you must configure the network interface by setting the system management features in the ThinkPad Setup program You can configure the following functions in the program e Wake on LAN e Network boot sequence e Flash update If an administrator s password Supervisor password has been set you will need to specify it when you start the ThinkPad Setup to use these functions Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN a network administrator can start the computer remotely from a management console using remote network management software When your computer is not under the network administrator s system management you can disable Wake on LAN To enable or disable Wake on LAN do the following 1 Start the ThinkPad Setup 2 Select Config The Config submenu is displayed Chapter 8 Advanced configuration 123 3 Select Network The Network item submenu is displayed 4 For Wake On LAN select one of the following AC Only AC and Battery or Disabled 5 Press F10 to save changes and exit Network Boot sequence When your computer is turned on remotely system will try to boot from the device that is selected by Network Boot setting and then follow the boot order list in the Boot menu To define a sequence do the followi
84. cy mode select Legacy Only e If you want to install the Windows 7 64 bit operating system in UEFI mode select UEFI Only 5 Press F10 6 Insert the Windows 7 operating system installation DVD into the DVD drive and restart the computer 7 RestoreC SWTOOLS from the backup copy you made before starting the installation 8 Install the Intel Chipset Support for Windows 2000 XP Vista 7 To do this run SETUP exe in C SWTOOLS DRIVERS INTELINF infinst_autol 9 Install device drivers See Installing device drivers on page 107 Installing the registry patches for Windows 7 Go to http www lenovo com support and install the following Registry Patches e Registry patch enabling Wake Up on LAN from Standby for Energy Star e Fix for Issue of HDD with HD Detection Installing the Windows 7 update module package The Windows 7 Update Modules are in the following directory C SWTOOLS OSFIXES The name of each subfolder is the number of a fix module For information about each fix module go to the Microsoft Knowledge Base homepage at http support microsoft com type the number of the fix module you need in the search field and click Search Note The Web site address might change without notice If the homepage is not displayed search for it from the Microsoft top page 106 User Guide To install a fix module run the EXE file in a subfolder and follow the instructions on the screen Note If you remove the hard disk drive from
85. d The supervisor password overrides the power on password e If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Deleting the power on password Changing or deleting the supervisor password Enabling or disabling the Wake on LAN feature Enabling or disabling the Internal Network Option ROM feature Changing date and time Enabling or disabling the Lock UEFI BIOS Settings feature 56 User Guide Enabling or disabling the Password at unattended boot Specifying the minimum length for power on passwords and hard disk passwords Changing the setting for the security chip Enabling or disabling the Boot Device List F12 Option feature Enabling or disabling the Boot Order Lock feature Enabling or disabling the Flash BIOS Updating by End Users feature Enabling or disabling the internal network device Enabling or disabling the internal wireless device Enabling or disabling the internal Bluetooth device Enabling or disabling the internal wireless WAN device Enabling or disabling the Security mode Enabling or disabling the fingerprint reader priority Erasing the fingerprint data Notes e The system administrator can set the same supervisor password on many ThinkPad notebooks to make administration easier e By enabling the Lock UEFI BIOS Settings feature on the Password menu and setting the supervisor password you make it impossible for any
86. dapter connector will be damaged if it remains connected to the computer during the attachment You can hot attach or warm attach the computer to the ThinkPad UltraBase Series 3 Hot attachment is attaching the computer to the ThinkPad UltraBase Series 3 while the computer is in operating mode warm attachment is attaching the computer to the ThinkPad UltraBase Series 3 while the computer is in sleep mode In doing a hot or warm attachment note the following e For hot attachment The docking station indicator of the ThinkPad UltraBase Series 3 should turn on after a few seconds e For warm attachment When the computer returns from sleep mode the docking station indicator should turn on 96 User Guide To attach your computer to a ThinkPad UltraBase Series 3 do the following 1 Ensure that the system lock key of the ThinkPad UltraBase Series 3 is in the unlocked vertical position 2 Align the front of the computer with the front of the ThinkPad UltraBase Series 3 3 Ensure that the guides of the ThinkPad UltraBase Series 3 align with the holes in the computer Then secure the computer in place J The docking station indicator lights Chapter 7 Enhancing your computer 97 4 Turn the system lock key to the locked position horizontal The computer is docked to the ThinkPad UltraBase Series 3 Note You can turn the key clockwise to lock it Then keep the key in a safe place Do not lose this key otherwise you
87. de of the computer display near the center 5 Wireless WAN antenna Main If your computer comes with a wireless WAN feature its main antenna is located at the top right side of the computer display Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com support Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to ThinkPad X230 Tablet and X230i Tablet machine type 3434 3435 3436 3437 3438 3441 and 3442 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no g
88. designed and developed for the cache function purpose only If you use the mSATA solid state drive as a bootable device its reliability is not guaranteed e Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full the Windows operating system will slow down and might produce errors To check the hard disk drive capacity click Start gt Computer e Empty your recycle bin on a regular basis e Use disk defragment tool regularly on your hard disk drive to improve data seek and read times e To free up disk space uninstall unused application programs Note You also might want to look for application program duplication or overlapping versions e Clean out your Inbox Sent and Trash folders from your e mail client program e Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed e Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 5 Recovery overview on page 65 e Update device drivers and UEFI BIOS when needed e Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions e Keep up to date for device drivers on other non Lenovo hardware You might want
89. dio to enable the wireless features or click Power Off Wireless Radio to disable the wireless features Note You can use the wireless radio switch to disable the wireless radio of all the wireless devices on your computer Chapter 2 Using your computer 41 Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace Changing display settings You can change the display settings such as the display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 2 Click Display for further configuration Connecting a projector or an external display This topic provides information about connecting a projector or an external monitor Attaching an external monitor You can attach an external monitor to your computer to expand your computer capabilities Note If you attach an external monitor a video interface cable with a ferrite core installed on the cable is required Your computer can support a maximum video resolution of up to 2048x1536 with an external monitor attached to the CRT connector or up to 2560x1600 with an external monitor attached to the DisplayPort connector provided that the external monitor also supports that resolution For more details refer to the manuals provided with your monitor You can set any re
90. dous substances For proper collection and treatment go to http www lenovo com recycling Battery recycling information for the United States and Canada Bake Cris US amp Canada Only Appendix B WEEE and recycling statements 159 160 User Guide Appendix C ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 3434 3435 3436 3437 3438 3441 and 3442 By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www lenovo energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect
91. e Replacing the battery on page 72 7 Turn the computer over again Connect the ac power adapter and all cables Replacing the hard disk drive or solid state drive Before you start print these instructions When replacing the drive be sure to follow the precautions Attention The hard disk drive or solid state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines e Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive are not designed for frequent changes or drive swapping e Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the drive Chapter 6 Replacing devices 75 e Do not touch the connector e Before removing the hard disk drive make a backup copy of all the information on it and then turn the computer off e Never remove the drive while the computer is operating in sleep mode or in hibernation mode To replace the hard disk drive or solid state drive do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools 2 Close the computer display and turn the computer over 3 Remove the
92. e degraded Adding a Bluetooth device Chapter 2 Using your computer 39 1 Press Fn F5 and enable the Bluetooth feature 2 Click the Bluetooth icon from the Windows notification area and select Add a Device 3 Follow the instructions on the screen to establish the connection After you add a Bluetooth device double click the device from the device list to configure the profiles of that device For details about supported profiles see Wireless related information on page 151 For more information about using the Bluetooth feature refer to the Windows help information system and the Bluetooth help information system Using WiMAX Some ThinkPad notebook computers come with a built in wireless LAN card integrating WiMAX technology WiMAX a long range wireless data transmission technology based on the 802 16 standard provides you with a last mile broadband connectivity similar to that offered by cable or ADSL but without the need to physically connect a cable to the personal computer To use the WiMAX feature start To use the WiMAX feature start the Access Connections program Checking wireless connection status You can check your computer wireless connection status and wireless signal strength through the Access Connections gauge on the taskbar or through the Access Connections icon and wireless status icon on the taskbar Access Connections Gauge On the Windows 7 operating system the Access Connections gauge on
93. e battery when you begin to work e The way you use your computer how often you access the hard disk drive or the solid state drive how bright you make the computer display Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power adapter for use with the computer e The power cord that plugs into the AC outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer Chapter 2 Using your computer 33 Connecting the ac power adapter To use the ac power adapter do the following Be sure to take these steps in the order in which they are given here 1 Connect the ac power adapter to the ac power connector of the computer 2 Connect the power cord to the transformer pack 3 Plug the power cord into an electrical outlet Tips on using the ac power adapter e When the ac power adapter is not in use disconnect it from the electrical outlet e Do not bind the power cord tightly around the ac power transformer pack when it is connected to the transformer e Before you use the ac power adapter to charge the battery make sure that its temperature is at least 10 C 50 F e You can cha
94. e desktop and click Screen resolution Click the monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the monitor 2 icon for the secondary display the external display Set the resolution for the secondary display Click Advanced settings and set up the color quality on the Monitor tab NO oO fF W PY Click OK to apply the changes Using audio features Your computer is equipped with the following e Combo audio jack 1 8 inch 3 5 mm in diameter e Built in stereo speakers e Built in dual array digital microphone Your computer also has an audio chip that enables you to enjoy various multimedia audio features such as the following 44 User Guide e Recording and playback of PCM and WAV files e Playback of MIDI and MP3 files e Recording from various sound sources such as a headset attached Note The combo audio jack does not support a conventional microphone The following table shows which functions of the audio devices attached to the jacks on your computer or the docking station are supported Table 3 Audio feature list Jacks Headset with a 3 5 mm Conventional headphone Conventional microphone 4 pole plug Combo audio jack Headphone and Headphone function Not supported microphone functions supported supported Headphone jack of the Only headphone function Headphone function Not supported dock supported supported Microphone functio
95. e of the following tips e If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back e When taking off remember to turn off your computer or put it into hibernation mode Chapter 3 You and your computer 51 Travel accessories The following is a checklist of items to consider packing when you are going to travel e ThinkPad ac power adapter e ThinkPad AC DC Combo Adapter e External mouse if you are accustomed to using one e Ethernet cable e Extra battery charged e A quality carrying case that provides adequate cushion and protection e External storage device If you are traveling to another country you might want to consider an ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 52 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Attaching a mechanical lock on page 53 e Usi
96. e problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service 148 User Guide e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warran
97. e repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com accessories services index html Chapter 11 Getting support 149 150 User Guide Appendix A Regulatory Information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on DSSS CCK and or OFDM radio technology and is compliant to The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Your Bluetooth card is compliant with Bluetooth Specification 4 0 as defined by the Bluetooth Special Interest Group SIG It support the following profiles Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Profile GAVDP Hardcopy Cable Replacement Profile HCRP Headset Profile HSP Hands Free Profile HFP Human Interface Device Profile HID Message Access Pr
98. e the card To replace the wireless WAN card doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools Close the computer display and turn the computer over Remove the battery See Replacing the battery on page 72 Remove the keyboard See Replacing the keyboard on page 81 Remove the palm rest See Replacing the palm rest on page 84 oa PP WwW PY If a tool for removing connectors is included in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them Note Depending on the system configuration of your computer the card might have only one connector 90 User Guide 7 Remove the screw The card pops up 8 Remove the card 9 Align the contact edge of the new card with the corresponding socket Chapter 6 Replacing devices 91 10 Pivot the card until you can snap it into place by pressing the upper side of the connectors and secure the card with the screw 12 Reinstall the palm rest See Replacing the palm rest on page 84 13 Reinstall the keyboard See Replacing the keyboard on page 81 14 Reinstall the battery See Replacing the battery on page 72 15 Turn the computer over again
99. e the microphones internal external or line in Fingerprint Reader Disabled If you select Enabled you Enabled can use the fingerprint reader Anti Theft Intel AT Module Activation Disabled Enable or disable the UEFI Enabled BIOS interface to activate f the Intel AT module which Permanently Disabled is an optional anti theft service from Intel Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again Intel AT Suspend This option is displayed only when the anti theft function is activated Chapter 8 Advanced configuration 119 Table 6 a menu items continued The Intel anti theft suspend screen will be displayed at next boot to enter the suspend mode Computrace Module e Disabled Enables or disables the Activation e Enabled UEFI BIOS interface to activate the Computrace e Permanently Disabled module Computrace is an optional monitoring service from Absolute Software Note If you set the Computrace module activation to Permanently Disabled you will be unable to enable this setting again Startup menu To change the computer startup settings select Startup from the ThinkPad Setup main menu Attention e After you change your startup sequence you must be extremely careful not to specify a wrong device during a copy a save or a format operation If you specify a wrong device your data and programs might be erased or overwritten
100. ed by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and also can pose a safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Rechargeable battery
101. ements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2012 163 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint Ultrabay UltraBase UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows Bing and BitLocker are trademarks of the Microsoft group of companies BlackBerry RIM Research In Motion SureType and related trademarks names and logos are the property of Research In Motion Limited and are registered and or used in the U S and countries around the world Used under license from Research In Motion Limited Other company product and service names may be trademarks or service marks of others 164 User Guide ThinkPad Part Number Printed in China 1P P N
102. en d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische 154 User Guide Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B comp
103. enroll your fingerprint log on to the system by doing the following 1 Set a Power on password or a Hard disk security or both 2 Turn your computer off and then on again 3 When prompted swipe your finger over the reader 4 On request type your power on password your hard disk password or both The enrolled fingerprint is now associated with your power on password your hard disk password or both The next time you start the computer you can log on to the system by swiping your finger over the reader once Attention If you always use your fingerprint to log on to the system you might forget your password Write down your password and keep it in a safe place If you forget it and for some reason you cannot swipe your finger across the reader for example if you injure that finger you cannot start the computer or change the password If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled If you forget your hard disk password Lenovo cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service Setting the fingerprint reader If you want to change the settings of the fingerprint reader follow the procedure below The finger
104. er your finger or the Tablet Digitizer Pen shipped with your computer Do not use any pen other than the specified one or any metallic object because to do so might damage the touch panel or cause it to malfunction e If you put your computer in a carrying case put it into notebook mode and close the display Do not carry your computer in tablet mode e If you use both your finger or two fingers and the Tablet Digitizer Pen simultaneously for input to the screen only data entered by use of the Tablet Digitizer Pen will be processed e With the touch panel gradually a discrepancy might start to appear between the point you touch with your finger or two fingers during the finger point and its actual position on the screen To avoid this regularly correct the accuracy of the finger input by use of the touch panel Settings Utility e If your computer is the multitouch model the touch panel of your computer supports multitouch with which you can Pinch two fingers together or apart to zoom in or out on a document Scroll window contents by moving two fingers up and down left and right Touch two points on a digital photo and twist to rotate it just like a real photo Cleaning the touch panel display 1 To remove fingerprints or dust from the touch panel display use a dry soft lint free cloth or a piece of absorbent cotton Do not apply solvents to the cloth 2 Gently wipe foreign particles and dust from the touch panel w
105. erfaces help information systems and a variety of online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion option converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile e If you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take not
106. eset it and you might have to replace your system board or hard disk drive or solid state drive Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water
107. esired function key The action is equivalent to pressing the required key and the Fn key simultaneously If you press the Fn key twice the state is locked until you press the Fn key again Display Boot Display Device ThinkPad LCD Select the display device that is to be activated at Ana GA og V 9 boot time This selection Digital on ThinkPad is effective for boot time Digital 1 on dock password prompt and ThinkPad Setup Digital 2 on dock Digital on ThinkPad is the Mini DisplayPort on your computer Digital 1 on dock and Digital 2 on dock are DisplayPort or DVI Chapter 8 Advanced configuration 111 112 User Guide Table 5 Config menu items continued Intel SpeedStep technology Intel SoeedStep mounted models only Adaptive Thermal Management Optical Drive Speed CPU Power Management PCI Express Power management Express Card Speed e Disabled e Enabled Mode for AC e Maximum Performance e Battery Optimized Mode for Battery e Maximum Performance e Battery Optimized Scheme for AC e Maximize Performance e Balanced Scheme for Battery e Maximize Performance e Balanced High Performance Normal Silent Disabled Enabled Disabled Enabled Generation 1 Automatic Comments connectors on a docking station Select the mode of Intel SpeedStep technology at runtime e Maximum Performance Always highest speed e Battery Optimized Always lowest speed
108. eys and buttons to help you work more easily and effectively 26 User Guide Function key combinations To use the function key combinations press and hold the Fn key then press one of the function keys Ei Release both keys Power conservation e Fn F4 Put your computer into sleep mode To return to normal operation press the Fn key only If you want to use the combination to put the computer into hibernation mode change the settings in the Power Manager program Enabling or disabling the wireless features e Fn F5 Enable or disable the built in wireless networking features Notes If you want to use Fn F5 to enable or disable the wireless features the following device drivers must be installed on your computer beforehand Power Management driver OnScreen Display Utility Wireless device drivers You can download these drivers from http www lenovo com ThinkPadDrivers Launching the communications settings utility e Fn F6 Press Fn F6 to open the Communications settings window Then customize the settings as desired Switching a display output location e Fn F7 Switch the display output location between the computer display and an external monitor by selecting one of the following options Computer display only LCD Computer display and external monitor same image Computer display and external monitor the Extend desktop function Chapter 2 Using your computer 27 External monitor only Note The Windo
109. f the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data A software problem Problem An application does not run correctly Solution Make sure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following e The application is designed to operate with your operating system e Other applications run correctly on your computer e The necessary device drivers are installed e The application works when it is run on some other computer If an error message appears while you are using the application program refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct click Start gt Control Panel gt Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation
110. fied intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you For more information about how to use System Update refer to the help information system of the program 126 User Guide Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 inches e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrosta
111. ft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive e To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue
112. g actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you may not be able to register or authenticate it e Your finger is wrinkled e Your finger is rough dry or injured e Your finger is very dry e Your finger is stained with dirt mud or oil e The surface of your finger is very different from when you enrolled your fingerprint e Your finger is wet e A finger is used that has not been enrolled To improve the situation try the following e Clean or wipe your hands to remove any excess dirt or moisture from the fingers e Enroll and use a different finger for authentication e If your hands are too dry apply lotion to them Notice on deleting data from your hard disk drive or solid state drive As computers spread into every corner of life they process more and more information The data on your computer some of which is sensitive is stored on a hard disk drive Before you dispo
113. he Control Panel from Category to Large icons or Small icons Click Keyboard Select the Hardware tab In the Device Properties make sure that you see this message Device Status This device is working properly If Keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Make sure that the external numeric keypad is correctly connected to the computer Problems with the display and multimedia devices This section includes the most common display and multimedia devices problems which are computer screen external monitor audio and optical drive Check these topics to learn more information Computer screen problems e Problem The screen is blank Solution Do the following Press Fn F7 to bring up the image Note If you use the Fn F7 key combination to apply a presentation scheme press Fn F7 at least three times in three seconds and the image is displayed on the computer screen If you are using the ac power adapter or using the battery and the battery status indicator is on is green press Fn F9 to make the screen brighter If the sleep status indicator is on is green press Fn to resume from the sleep mode If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Make sure that To 4 The display device driver is installed correctly
114. he following 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans e Problem When turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Turn it on and listen again Solution Make sure that The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power button on again for confirmation The brightness level of the screen is appropriately set If a power on password is set Press any key to display the prompt for the power on password Type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced e Problem When I turn on the computer only a white cursor is displayed on a blank screen Solution If you have modified a partition on your hard disk drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition
115. he system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Note If an unauthorized battery is installed the following message will be displayed The battery installed is not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use nanoen If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To replace the battery do the following 1 Turn off the computer or enter hibernation mode then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools 2 Cl
116. ibility of the BIOS to supply this database with information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment Preboot eXecution Environment PXE technology makes your computer more manageable it is PXE 2 1 compliant by enabling it to boot load an operating system or another executable image from a server Your computer supports the PC functions that PXE requires For example with the appropriate LAN card your computer can be booted from the PXE server Note Remote Program Load RPL cannot be used with your computer Wake on LAN A network administrator can use Wake on LAN to turn on a computer from a management console When Wake on LAN is used with network management software many functions such as data transfer software updates and Flash updates of UEFI BIOS can be performed remotely without remote attendance This updating process can be done after normal working hours and on weekends to save time and increase productivity Users are not interrupted during normal working hours and LAN traffic is kept to a minimum If a computer is turned on by the Wake on LAN function the Network Boot sequence is used Asset ID EEPROM The Asset ID EEPROM contains information about the system including its configuration and the serial numbers of key components It also includes a number of blank fields in which you can re
117. if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage Service and upgrades Do not attempt to service a
118. ifferent cable You are using the correct device driver To install correct driver do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To update the driver right click the highlighted adapter 3 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure that the switch port also is configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the above solution for the procedure to make sure that the correct device driver is installed e Problem If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Solution Use Categor
119. indows 7 operating system On the Windows 7 operating system you can access ThinkVantage programs from either the Lenovo ThinkVantage Tools program or Control Panel Chapter 1 Product overview 13 e Accessing programs from the Lenovo ThinkVantage Tools program To access programs from the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Then double click a program icon to access the program Note If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed it indicates that you need to install the program manually To install the program manually double click the program icon Then follow the instructions on the screen When the installation process completes the program icon will be activated Table 1 Programs in the Lenovo ThinkVantage Tools program oen i oS S Note Depending on your computer model some of the programs might not be available e Accessing programs from Control Panel To access programs from Control Panel click Start gt Control Panel Depending on the program you want to access click the corresponding section and then click the corresponding green text Note If you do not find the program you need in Control Panel open the Lenovo ThinkVantage Tools program navigation window and double click the dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the prog
120. ion do the following e Press the eject request button of the ThinkPad UltraBase Series 3 The system will then resume with an OK message 98 User Guide e When the docking status indicator is off detach the computer following instructions in Detaching the computer on page 99 Detaching the computer To detach your computer from the ThinkPad UltraBase Series 3 do the following 1 Ensure that the system lock key of the ThinkPad UltraBase Series 3 is in the unlocked vertical position la 2 Close the computer display 3 If you are hot detaching or warm detaching the computer press the eject request button on the ThinkPad UltraBase Series 3 Then ensure that the docking station indicator is off 4 Release the eject lever on the left side of the ThinkPad UltraBase Series 3 until the computer lifts up then remove the computer EZ Chapter 7 Enhancing your computer 99 Security feature The lock of the ThinkPad UltraBase Series 3 has two positions Unlocked position When the lock is in this position your computer is not secured EI Locked position When the lock is in this position the ThinkPad UltraBase Series 3 is locked and the computer cannot be removed from the ThinkPad UltraBase Series 3 The device in the drive bay also is locked and cannot be removed Note Keep the security key in a safe place Do not lose this key otherwise you will be unable to detach the computer from the ThinkPad UltraBase
121. ith one side of the cloth 3 Wipe smudges or fingerprints with the other side of the cloth or with a clean cloth 4 After using the cloth wash it with a neutral detergent Chapter 2 Using your computer 25 Using the tablet buttons On the display bezel near the screen is a row of buttons with which you can control your computer in tablet mode without the use of the keyboard Screen rotation button Press it to rotate the screen clockwise El Secure Attention Sequence button This button functions the same as the Ctrl Alt Del key combination EJ Power button Press it to turn the computer on or off Using the Tablet Shortcut Menu Tablet Shortcut Menu is a software tool bar that is optimized for use when your computer is in tablet mode From this menu you can adjust certain system settings and start the ThinkPad utility programs such as Access Connections and Presentation Director The menu also provides functions that are useful in tablet mode such as changing the screen orientation automatically for different positions of the computer disabling the Beam Forming feature automatically in tablet mode or resuming the system from standby when the Tablet Digitizer Pen is removed from its slot To start the Tablet Shortcut Menu click Start gt All Programs gt Lenovo ThinkVantage Tools Tablet Utility For details refer to the Help in the Tablet Shortcut Menu Special keys and buttons Your computer has several special k
122. jp ja recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details go to http www lenovo com services_warranty jp ja recycle personal Copyright Lenovo 2012 157 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new one contact your place of purchase or ask for a repair service provided by Lenovo If you have replaced it by yourself and want to dispose of the disused lithium battery insulate it with vinyl tape contact your place of purchase and follow their instructions If you use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Dis
123. k button e Volume control buttons e Speaker mute button e Microphone mute button Interface e External monitor connectors VGA and DisplayPort e Combo audio jack stereo headphone or headset e Two USB 3 0 connectors and one Always On USB connector e RJ45 Ethernet connector e ExpressCard slot e 4 in 1 digital media card reader e Docking station connector Wireless features e Integrated wireless LAN e Integrated Bluetooth on some models e Integrated wireless WAN on some models e Integrated WiMAX on some models Security features e Fingerprint reader on some models Tablet features e Tablet Digitizer Pen e Touch panel Specifications Size e Width 305 0 mm 12 inches e Depth 228 7 mm 9 inches e Height 27 to 31 3 mm 1 06 inches to 1 23 inches Heat output e 65 W 222 Btu hr maximum or 90 W 307 Btu hr maximum depending on the model Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the ac power adapter 100 to 240 V AC 50 to 60 Hz 12 User Guide Battery pack e Lithium ion Li lon battery pack Battery life e For percentage of remaining battery power see the Power Manager battery gauge on the taskbar e The battery gauge also displays a green yellow and red indication A battery under warranty with a red indication is eligible for a warranty replacement Operating environment This section provides information about your computer operating en
124. k icon appears Pressing the click button J is the same as a right click The eraser tip J functions like an eraser in applications that support this function Using the touch panel Some models have the touch panel feature This feature makes interaction with your computer even more natural because you can use fingers instead of a pen for navigation on the go 24 User Guide For a single click tap the display once with your finger For a double click tap the display twice without pausing For a right click tap the display once and then hold your finger on the display until a circular symbol appears When you take your finger off the display the right click menu will open Using the multitouch panel On a model that has the multitouch panel feature the touch panel supports multitouch with which you can zoom in zoom out scroll or rotate on the screen with two fingers while browsing the Internet or reading or editing a document The multitouch panel supports the capacitive touch Even the slightest contact of your electron rich finger with the screen is enough to activate the capacitive sensing system This function does not work with inanimate objects fingernails or gloved fingers Advanced palm rejection technology helps to prevent inadvertent contact with a pen or a finger which could disrupt finger input Tips on using the touch panel e The touch panel is a glass panel covered with a plastic film For input you can use eith
125. ke sure that the rear edges of the keyboard are under the frame 10 Press gently on the keyboard and slide the keyboard in the direction shown by the arrows until the keyboard is secured in place Chapter 6 Replacing devices 83 11 Turn the computer over and reinstall the screws 12 Reinstall the battery See Replacing the battery on page 72 13 Turn the computer over again Connect the ac power adapter and all cables Replacing the palm rest Before you start print these instructions een Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot To remove the palm rest do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 72 4 Remove the keyboard See Replacing the keyboard on page 81 84 User Guide 5 Remove the screws that secure the palm rest 6 Turn the computer over and open the display Detach the flip lock ZIF connector fl then remove the palm rest cable 7 Lift up the palm rest and remove it Chapter 6 Replacing devices 85 8 Attach a new palm rest ensuring the latches near the top left and right edges of the
126. l need to open the Power Manager program and configure corresponding settings to enable the Always On USB connector function For details about how to enable the Always On USB connector function refer to the online help information system of the Power Manager program Set the USB 3 0 controller mode for the ports shared between USB 2 0 and USB 3 0 controllers If you select Auto it enables you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it enables USB 3 0 mode and allows USB 3 0 to be supported in the operating system Table 5 Config menu items continued If you select Disabled it disables and hides the USB 3 0 controller and USB 3 0 connectors will work as USB 2 0 connectors Keyboard Mouse TrackPoint e Disabled Enable or disable the Enabled built in TrackPoint pointing device Note If you want to use an external mouse select Disabled Touch Pad Disabled Enable or disable the Enabled built in touch pad Note If you want to use an external mouse select Disabled Fn and Ctrl Key swap Disabled If you select Enabled the Fn key works as the Ctrl Enabled ae key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation Fn Key Lock Disabled If you select Enabled you Enabled can press the Fn key to keep it in a pressed condition and then press the d
127. l outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Liquid crystal display LCD notice CAUTION The liquid crystal display LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Note For products with mercury containing fluorescent lamps for example non LED the fluorescent lamp in the liquid crystal display LCD contains mercury dispose of according to local state or federal laws Using headphones or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification
128. lace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement Misia Never remove the cover on a power supply or any part that has the following label attached Copyright Lenovo 2012 ix Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices CAUTION Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices General battery notice nanoen Personal computers manufactur
129. liance statement BS II ONES SSSA AM OIE 483862 ERLIH DEN FE IBAA ABE AS S402 oH DE NAM NSB ASU Japan VCCI Class B compliance statement CORES Q7IABRRRHRECIT CORES RERHTENTST EREWELTUEFN CORBPIVAYF LEV AY SERTEL TE Bent ZEBERBIERIILENSNKT FURR ASCH gt TELUMWRUELTREU VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AROERERA 20A4 ATOMIC D SRE MAR Hl SARENA JISC 61000 3 2 Am Lenovo product service information for Taiwan BR Lenovo EMBBEAMT fay BA FS AB AR 1B BRS BD 2S FAH eS RESRARCHTAEZ BRIS Bae 0800 000 702 Appendix A Regulatory Information 155 156 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com social_responsibility us en EU WEEE statements The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and
130. limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Copyright Lenovo 2012 xiii Additional safety information bancer Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for tablet personal computer users Safety notice for users in Australia bancer Do not connect phone line while using tablet mode Notice for users in the U S A Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with
131. ll the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Be sure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately If the computer does not turn off remove the battery The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard you can purchase a new one Error messages e Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced e Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not co
132. ment on page 122 Installing a new operating system If you install a new operating system in your computer you need to install the Supplement files and ThinkPad device drivers for it at the same time The necessary files are located in the following directories of your solid state drive or hard disk drive e The Supplement files for the operating system supported are in the C SWTOOLS OSFIXES directory e The device drivers for the operating system supported are in the C SWTOOLS DRIVERS directory e The preloaded software applications are in the C SWTOOLS APPS directory Notes e The process of installing the new operating system deletes all the data on your hard disk including backups or images that were stored in a hidden folder by use of the Rescue and Recovery program e If you cannot find the Supplement files the device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com ThinkPadDrivers Before you begin Note If your computer is equipped with both a hard disk drive and an mSATA solid state drive you are not recommended to use the mSATA solid state drive as a bootable device The mSATA solid state drive is designed and developed for the cache function purpose only If you use the mSATA solid state drive as a bootable device its reliability is not guaranteed Before you install the operating system do
133. mputer cools 2 Close the computer display and turn it over 3 Remove the battery See Replacing the battery on page 72 78 User Guide 4 Loosen the screws that secure the memory slot cover Ei then remove the cover EZ 5 If two memory modules are already in the memory slots remove a memory module to make room for the new one by pressing out on the latches on both edges of the socket at the same time ff Then remove the memory module E Save the removed memory module for future use 6 Find the notch on the contact edge side of the memory module you are installing Attention To avoid damaging the memory module do not touch its contact edge Chapter 6 Replacing devices 79 7 With the notched end of the memory module toward the contact edge side of the socket insert the memory module into the socket at an angle of about 20 degrees if then press it in firmly H 8 Pivot the memory module downward until it snaps into place 9 Make sure that the memory module is firmly fixed in the slot and cannot be moved easily 10 Reinstall the memory slot cover and tighten the screws to secure it 11 Reinstall the battery See Replacing the battery on page 72 12 Turn the computer over again Connect the ac power adapter and all cables To make sure the memory module is installed correctly you can check the total amount of memory by doing the following 1 Turn the computer on 2 When the logo screen is displayed
134. mputer is in hibernation mode Solution If the wakeup function is enabled the computer consumes small amount of power This is not a defect For details refer to Power saving modes on page 35 Problems with drives and other storage devices This section includes hard disk drive problems and solid state drive problems Hard disk drive problems e Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard When the hard disk drive begins or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect e Problem The hard disk drive does not work Solution On the Boot menu of ThinkPad Setup make sure that the hard disk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press Shift 1 to move it back to the Boot priority order list e Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Chapter 10 Troubleshooting computer problems 145 Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function A solid state drive problem Problem When you compress files or folders by use o
135. n e Which software applications were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information Copyright Lenovo 2012 147 about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Information about your computer and preinstalled software if any is available in the documentation that comes with your computer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for
136. n follow the instructions on the screen Using recovery media e On the Windows 7 operating system you can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings To use recovery media on the Windows 7 operating system do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 69 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office
137. n internal fingerprint reader is used e Internal Only Security Mode e Normal If fingerprint authentication e High fails you still can start the computer by entering 116 User Guide Table 6 Security menu items continued Security Chip Security Chip e Active e Inactive e Disabled Security Reporting Options Clear Security Chip Intel TXT Feature Disabled Enabled Physical Presence for Disabled Provisioning Enabled a password If you have selected Normal enter a power on password or a supervisor password if you have selected High enter a supervisor password This option is used to erase all fingerprint data stored in the fingerprint reader and reset settings to the factory state As a result any power on security features previously enabled will not be able to work until they are re enabled in the fingerprint software If you select Active the security chip is functional If you select Inactive the Security Chip option is displayed but the security chip is not functional If you select Disabled the Security Chip option is hidden and the security chip is not functional Enable or disable the following Security Reporting Options e BIOS ROM String Reporting BIOS text string CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data Clear the encryption key Note This item is displayed only if you have selected Active for
138. n not supported Microphone jack of the Not supported Not supported Microphone function dock supported To configure the microphone for optimized sound recording on the Windows 7 operating system use the Realtek HD Audio Manager program To start the program click Start gt Control Panel gt Hardware and Sound gt Realtek HD Audio Manager Using an integrated camera If your computer has an integrated camera when you press Fn F6 to open the Communications settings window the camera will be launched and the green camera in use indicator will turn on automatically In the Communications settings window you can preview your video image and take a snapshot of your current image You also can use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the integrated camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera will start automatically and the green camera in use indicator will turn on For more information about using the camera with a program refer to the help information system of the program If you do not want the camera to be launched automatically when you press Fn F6 or when you use a program press Fn F6 to open the Communications settings window and click the Hide my video image button to disable the camera Configuring camera settings Configure
139. n using your computer for some time already and it is getting slower e Follow General tips for preventing problems on page 125 e Diagnose problems yourself by using the preinstalled diagnostic software See Diagnosing problems on page 131 e Also Recovery tool is provided on your computer hard disk drive or solid state drive For more information see Chapter 5 Recovery overview on page 65 Print the following sections and keep them with your computer in case you are unable to access this online help when necessary e Installing a new operating system on page 105 e Computer stops responding on page 131 e Power problems on page 143 20 User Guide Tablet mode ThinkPad X230 Tablet or X230i Tablet notebook computer can be used in tablet mode This section introduces how to use your notebook computer in tablet mode Using tablet mode In tablet mode you can use your computer in a creative and intuitive way by jotting down notes and illustrations with the Tablet Digitizer Pen and then storing them digitally To use your computer in tablet mode do the following 1 Open the computer display slowly holding the upper left and right sides of the display with both hands Your computer is now in notebook mode 2 Open the display by at least 45 degrees preferably by 90 degrees Grasp the center of one side of the computer display with one hand while holding the keyboard bezel with the other hand
140. nation mode 4 User Guide However if you want to charge these devices when your computer is powered off you need to connect the computer to an ac power supply and enable the Always On USB connector through the Power Manager program For details about how to enable the Always On USB connector refer to the help information system provided in the Power Manager program Media card reader slot Your computer has a media card reader slot For information about the supported cards see Using an ExpressCard a flash media card or a smart card on page 46 Left side view Bagaaa Figure 3 ThinkPad X230 Tablet and X230i Tablet left side view ExpressCard slot H Wireless radio switch EJ USB 3 0 connectors E DisplayPort connector H Video graphics array VGA connector B Fan louvers left ExpressCard slot Your computer has an ExpressCard slot for a 54 mm wide ExpressCard or a smart card For more information see Using an ExpressCard a flash media card or a smart card on page 46 H Wireless radio switch Use this switch to quickly turn on or turn off all wireless connections EJ USB 3 0 connectors The Universal Serial Bus USB 3 0 connectors are used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Note When you attach a USB cable to the connector make sure that the USB mark is facing upward Otherwise the connector might be damaged Eq DisplayPort connector
141. nd hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the processor overheats the computer automatically enter sleep mode to allow the computer to cool and to protect the processor and other internal components Check the settings for sleep mode using Power Manager e Problem The computer enters sleep mode the sleep indicator turns on immediately after Power on self test Solution Make sure that The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 13 If the battery is charged and the temperature is within range have the computer serviced e Problem A critical low battery error occurs and the computer immediately turns off Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet or replace the battery with a charged one e Problem The computer display remains blank after you press Fn to return from sleep mode 144 User Guide Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press Fn F7 to bring up the compu
142. ng 1 On the ThinkPad Setup menu select Startup The Startup submenu is displayed 2 Select Network Boot and press Enter key The boot device list is displayed 3 Select a boot device from the list to make it as top boot priority 4 Press F10 save changes and exit Note If you want to initialize the setting to return to the default startup sequence press F9 The default settings are automatically reloaded Flash update Your network administrator can remotely update the system programs on your computer from a management console The following requirements must be met e Your computer must be started over the LAN e Your computer must be engaged in a Preboot eXecution Environment PXE e Network management software must be installed in the remote administrator s computer 124 User Guide Chapter 9 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems The chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 125 e Making sure device drivers are current on page 126 e Taking care of your computer on page 127 General tips for preventing problems e f your computer is equipped with both a hard disk drive and an mSATA solid state drive you are not recommended to use the mSATA solid state drive as a bootable device The mSATA solid state drive is
143. ng or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Press Fn F8 or Fn F9 to adjust display brightness Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity c
144. ng passwords on page 53 e Hard disk security on page 58 e Setting the security chip on page 59 e Using a fingerprint reader on page 60 e Notice on deleting data from your hard disk drive or solid state drive on page 63 e Using and understanding firewalls on page 64 e Protecting data against viruses on page 64 Attaching a mechanical lock You can attach a mechanical lock to your computer to help prevent it from being removed without your permission Attach a mechanical lock to the keyhole of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and security feature Using passwords By using passwords you can help prevent your computer from being used by others Once you set a password a prompt appears on the screen each time you power on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password Passwords and sleep mode If you have set a Windows password and you put your computer into sleep mode by pressing Fn F4 you will be prompted to enter the password when resuming operation If any hard disk drive or solid state drive also ha
145. notice Arien Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to water or rain Do not attempt to disassemble it Do not short circuit it X User Guide e Keep it away from children e Do not drop the battery pack Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations The battery pack should be stored at room temperature charged to approximately 30 to 50 of capacity We recommend that battery pack be charged about once per year to prevent overdischarge Lithium coin cell battery notice Mroancer Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Hea
146. noticeable on the solid state drive because of its smaller capacity J Combo audio jack To listen to the sound from your computer connect a headphone or a headset that has a 3 5 mm 4 pole plug to the combo audio jack Notes e If you are using a headset with a function switch for example a headset for an iPhone mobile digital device do not press this switch while using the headset If you press it the headset microphone will be disabled and the integrated microphones on the computer will be enabled instead e The combo audio jack does not support a conventional microphone For more information about the audio devices supported by the combo audio jack of your computer see Using audio features on page 44 H Ethernet connector Connect your computer to a LAN with the Ethernet connector bancer To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this connector Two indicators to the upper right and left of the connector show the status of the network connection When your computer connects to a LAN and a session with the network is available the upper left indicator is steady green While data is being transmitted the upper right indicator blinks yellow EI Always On USB connector By default the Always On USB connector enables you to charge some mobile digital devices and smartphones even when your computer is in sleep or hiber
147. novo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measur
148. o can enter the is displayed Diagnostic mode by pressing Esc e Diagnostics Text messages are during the POST displayed Option Key Display e Disabled If you select Disabled the message e Enabled To interrupt normal startup press Enter is not displayed during the POST Chapter 8 Advanced configuration 121 Table 7 Startup menu items continued Boot Device List F12 Option e Disabled If you select Enabled the F12 key e Enabled is recognized and the Boot Menu window is displayed Boot Order Lock e Disabled If you select Enabled the boot e Enabled priority order is locked for your future use Restart menu If you need to close the ThinkPad Setup and restart the system select Restart from the ThinkPad Setup menu The following submenu is displayed e Exit Saving Changes Restart the system after saving the changes e Exit Discarding Changes Restart the system without saving the changes e Load Setup Defaults Load the default setting that was in effect at the time of purchase e Discard Changes Discard the changes e Save Changes Save the changes Updating your system UEFI BIOS The Unified Extensible Firmware Interface UEFI BIOS is a part of the system programs that make up the basic layer of software built into your computer The UEFI BIOS translates the instructions from other software layers Your computer system board has a module called EEPROM also referred to as flash memory You can update the
149. odel if available If another similar ThinkPad model is available then verify that the battery pack works in the other computer and that the battery pack for the other model works in this computer 3 Verify the battery status indicator Refer to Status indicators on page 7 The battery status indicator is normally illuminated whenever the battery is installed and the computer is on or the ac power adapter is connected and the battery is charging This indicator may be blinking or solid in either orange or green color depending on the status of the battery A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery Startup problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Visit the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Visit the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep a
150. oduct In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products vi User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired
151. ofile MAP Object Exchange Protocol OBEX Object Push Profile OPP Personal Area Networking Profile PAN Phone Book Access Profile PBAP Service Discovery Protocol SDP Synchronization Profile SYNC Video Distribution Profile VDP Generic Attribute Profile GATT Proximity Profile Find Me Profile Immediate Alert Profile Battery Status Profile Copyright Lenovo 2012 151 Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive device
152. old the display with one hand and use the Tablet Digitizer Pen If you hold the computer with one hand while using it in tablet mode do not expose it to excessive vibration shock or rotation When using computer outdoors protect against exposure to rain or moisture If you put your computer in a carrying case put it into notebook mode and close the display Using the Tablet Digitizer Pen The Tablet Digitizer Pen and its accessories are shipped in a separate box within the computer shipping box You can use the pen to control your computer just as you would with a mouse or keyboard Note This pen is not waterproof Take care not to soak it or dip it in water You can store the pen in the slot on the right side of the computer Press it gently into the slot until you hear a click Chapter 2 Using your computer 23 To remove the pen from its slot press it gently into the slot J to release it then pull it out Ef Note The pen contains pressure sensors Do not push the tip of the pen for an extended period of time Do not subject the pen to shock or vibration The Tablet Digitizer Pen consists of a tip a click button E and an eraser tip Hold the pen and point the tip at the display to move the cursor Ei To make a selection single click tap the display once with the pen To double click tap twice without pausing To do a right click tap the display once and then hold the tip of the pen on the display the right clic
153. on window opens Select Yes to save configuration changes and exit Chapter 4 Security 55 The next time you turn on your computer you will have to type the user or master hard disk password in order to start your computer and get access to your operating system Changing or removing a hard disk password To change or remove the user hard disk password do the following 1 Follow steps 1 through 7 in Setting a hard disk password on page 55 above typing your password to get access to the ThinkPad Setup program 2 Select User HDP and then do either of the following e To change the hard disk password type the current password in the Enter Current Password field Then type the new password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be changed e To remove the hard disk password type the current password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be removed To change or remove the master hard disk passwords do the following 1 Follow steps 1 through 7 in Setting a hard disk password on page 55 above typing your p
154. one but you to make configuration changes Setting changing or removing a supervisor password Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Save all open files and exit all applications ON DOF W PD Print these instructions Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Supervisor Password A window opens prompting you to enter a new password Depending on your needs do one of the following e To set a password do the following a In the Enter New Password field type a desired password and press Enter b Press Enter to move to the next line Retype the password you just entered to verify it e To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b In the Enter New Password field type the new supervisor password then retype the password you just entered to verify it in the Confirm New Password field e To remove a password do the following a In the Enter Current Password field type the current supervisor password and press b Leave the Enter New Password and Confirm New Password fields blank Press Enter Chapter 4 Security 57
155. ons program to verify this case sensitive information A wireless WAN problem Problem A message is displayed indicating that an unauthorized WAN card is installed Solution The WAN card is not supported on this computer Remove it Note Depending on your computer some models do not have a wireless WAN card Bluetooth problems e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the application that uses the sound device for example Windows Media Player 2 Open Control Panel by clicking Start gt Control Panel gt Hardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window e Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system send PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file with the extension contact Problems with
156. ooting computer problems 141 Problem The sound cannot be turned off completely even if you set the Master volume control at minimum Solution You still can hear some sound even though you have set the Master volume control at minimum To turn off the sound completely go to the Master volume control and select Mute speakers Problem When you connect a headphone to your computer while playing sound a speaker does not produce sound Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device For details refer to the help information system for Realtek HD Audio Fingerprint reader problems Problem The surface of the reader is dirty stained or wet Solution Gently clean the surface of the reader with a dry soft lint free cloth Problem The reader often fails to enroll or authenticate your fingerprint Solution If the surface of the reader is dirty stained or wet gently clean the surface of the reader with a dry soft lint free cloth For tips on how to maintain the fingerprint reader see Using the fingerprint reader on page 60 Battery and power problems This section contains instructions on troubleshooting battery and power problems Battery problems Problem The battery pack cannot be fully charged in the standard charge time when the computer is powered off Solution
157. oper handling of static sensitive parts can cause damage to the part When you unpack an option or CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Copyright Lenovo 2012 71 Replacing the battery Before you start print these instructions This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder T
158. ophones capture sound and voice when used with an application program capable of handling audio H Integrated camera Use the camera to take pictures or hold a video conference For more information see Using an integrated camera on page 45 E Fingerprint reader Some models have a fingerprint reader The fingerprint authentication technology enables you to use your fingerprint to start the computer enter the ThinkPad Setup program or enter the Windows operating system For details see Using the fingerprint reader on page 60 J Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown option If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter and the battery to reset the computer The power button also can be programmed through the Power Manager program to shut down the computer or put it into sleep or hibernation mode For more information see the help information system of the Power Manager program H Black button Press the black button to launch the SimpleTap program on the Windows 7 operating system You also can use the black button to interrupt the startup sequence of your computer to start the Rescue and Recovery workspace fi PCI Express Mini Card slot for wireless LAN WiMAX card Your computer might include a wireless
159. or a built in microphone for a recording device shows that the device has been selected e Problem Recordings made by using the Microphone input are not loud enough Solution Make sure that the Microphone Boost function is turned on and set by doing the following 1 Click Start gt Control Panel Click Hardware and Sound Click Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK N OO fF W PD Note For details about controlling volume refer to your Windows online help e Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed e Problem The volume sliders do not stay in place when some audio applications are used Solution It is normal for the sliders to change position when certain sound applications are used The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the application e Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Chapter 10 Troublesh
160. or more audio input connectors To project sound you will need to attach the combo audio jack on your computer to these connectors using an audio cable commercially available Using the Extend desktop function Your computer supports a function named the Extend desktop With the Extend desktop function you can display output on both the computer display and an external monitor You also can display different desktop images on each monitor Considerations for using the Extend desktop function e When an application using DirectDraw or Direct3D is played in full screen mode it is shown only on the primary display e If you want to show DOS full screen while in the Extend desktop mode only the primary display shows DOS the other display is blacked out e f your computer has the Intel graphics card you can designate the other display as the primary display by doing the following 1 Press Ctrl Alt F12 The Intel Graphics and Media Control Panel window opens 2 Select Advanced Mode and click OK 3 Click Multiple Display 4 Select the desired display as the primary display Enabling the Extend desktop function To enable the Extend desktop function do the following 1 Connect the external monitor to the monitor connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press Fn F7 then select Extend To change the resolution and color quality for each monitor do the following 1 Right click on th
161. ose the computer display and turn the computer over 72 User Guide 3 Unlock the battery latch and then hold the latch jin the unlocked position 4 Remove the battery 5 Slide the new battery until it clicks into place Chapter 6 Replacing devices 73 6 Slide the battery latch to the locked position 7 Turn the computer over again Connect the ac power adapter and all cables Replacing the SIM card Before you start print these instructions Your computer might require a SIM card to establish wireless WAN connections Depending on the country of delivery the SIM card might be already installed in your computer or is part of the shipping contents that come with your computer If you find a SIM card included in the shipping contents a dummy card is installed in the SIM card slot Then proceed with the following instructions Note The SIM card is identified by the IC chip mounted on one side of the card To replace the SIM card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools 2 Close the computer display and turn it over 3 Remove the battery See Replacing the battery on page 72 74 User Guide 4 Locate the SIM card slot inside the battery compartment Remove the card 5 Insert the new SIM card firmly into the slot 6 Reinstall the battery Se
162. ote You might want to note down your power on password in a safe place Otherwise if you forget it you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled 11 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit Changing or removing the power on password To change the power on password follow steps 1 through 7 as introduced above Enter your current password When the Enter New Password field is displayed type a new password in the field and then retype it to verify To remove the password follow steps 1 through 7 Type your current password When the Enter New Password field is displayed leave it blank and press Enter twice Hard disk passwords Two types of hard disk passwords help protect the information stored on the hard disk drive or solid state drive e User hard disk password e Master hard disk password which requires a user hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password in order to gain access to files and applications on the hard disk drive The master password can be set and used only by a system administrator Like a master key it enables the administrator to get access to any hard disk drive in a system The administrator sets the master password no one else knows it Then the administrator sets a user password fo
163. ou select AC Only Wake on LAN is enabled only when the ac power adapter is attached If you select AC and Battery Wake on LAN is enabled with any power sources Notes e AC power is required with magic packet type Wake on LAN e The Wake on LAN function does not work when a hard disk password is set Ethernet LAN Option ROM e Disabled Loads the Ethernet LAN Option ROM to enable Chapter 8 Advanced configuration 109 Table 5 Config menu items continued 110 User Guide for Legacy Only boot mode or Both with Legacy first UEFI IPv4 Network Stack for UEFI Only boot mode or Both with UEFI first USB UEFI BIOS Support Always On USB Always On USB Charge in off mode USB 3 0 Mode Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled e Disabled e Enabled e Auto startup from an integrated network device Enable or disable Internet Protocol Version 4 IPv4 network stack for the UEFI environment Enables or disables boot support for USB diskette USB memory key and USB optical drive If you select Enabled the external USB devices can be charged through USB connectors even when the system is in low power mode sleep hibernate or power off If you select Enabled the Always On USB connector enables you to charge some digital devices when the computer is turned off Note If you want to charge these devices when your computer is turned off you wil
164. our computer Registering your computer Frequently asked questions Tablet mode i Using tablet mode os Using the Tablet Digitizer Pen Using the touch panel Using the tablet buttons i Using the Tablet Shortcut Menu Special keys and buttons Function key combinations Volume and mute buttons Windows key i Using the UltraNav pointing device Using the TrackPoint pointing device Using the touch pad Behavior of the UltraNav pointing Yovica and an external mouse Adding the UltraNav icon to the Windows notification area ae casa ye a ae Power management Copyright Lenovo 2012 vi vii vii ONNOOTW 13 15 19 19 19 21 21 23 24 26 26 26 27 28 29 30 30 32 32 33 33 Checking the battery status Using the ac power adapter Charging the battery Maximizing the battery life Managing the battery power Power saving modes Handling the battery Connecting to the network Ethernet connections Wireless connections Presentations and multimedia Changing display settings Connecting a projector or an external display n i Setting up a presentation Using the Extend desktop function Using audio features Using an integrated camera Using an ExpressCard a flash meda ara ora smart card Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort nee Accessibility ieformation Traveling with your computer Travel tips Travel accessories
165. ous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed otherwise in the installation and configuration procedures Do not use you computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed xii User Guide Mroancen Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First remove power cords from outlets Attach power cords to outlets 4 Remove all cables from devices 2 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 5 Turn devices ON The power cord must be disconnected from the wal
166. ovo e Go to http www lenovo com register and follow the instructions on the screen to register your computer with Lenovo Frequently asked questions The following are a few tips that will help you optimize the use of your ThinkPad computer To ensure that you receive the best performance from your computer browse the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my User Guide in another language e To download the User Guide in another language go to http www lenovo com ThinkPadUserGuides Then follow the instructions on the screen On the go and need to use battery power more effectively e To conserve power or to suspend operation without exiting applications or saving files see power saving modes on page 35 e To achieve the best balance between performance and power saving create and apply power plans by use of the Power Manager program Copyright Lenovo 2012 19 e If your computer will be turned off for an extended period of time you can prevent battery power from draining by removing the battery For more information see Power management on page 33 Concerned about security or need to securely dispose of data stored on your hard disk drive or solid state drive e To find out how you can protect your computer from theft and unauthorized use see Chapter 4 Security on page 53 e
167. posing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as in
168. pproved for use in your computer the computer will not start but will only display an error message and emits audible beeps Certificate of Authenticity label The Microsoft Certificate of Authenticity label for the preinstalled operating system is attached Printed on this label are the product ID and the product key information for your computer Record this information and keep it in a safe place You might need these numbers to start your computer or reinstall the operating system 10 User Guide The Windows Certificate of Authenticity label of your computer is shown as below t Features Processor e To view the processor information of your computer open the Start menu and right click Computer then click Properties Memory e Double data rate 3 synchronous dynamic random access memory DDR3 SDRAM Storage device e 2 5 inch 7 mm height hard disk drive e 2 5 inch 7 mm height solid state drive System performance e mSATA solid state drive Display The color display uses the Thin Film Transistor TFT technology e Size 12 5 inches 317 5 mm e Resolution LCD 1366 by 768 External monitor Up to 2560 by 1600 e LED backlight e Brightness control e Integrated camera e Built in microphones Chapter 1 Product overview 11 Keyboard e 6 row backlit keyboard or 6 row standard keyboard depending on the model e UltraNav pointing device TrackPoint pointing device and touch pad e Fn key function e Blac
169. print submenu under the Security menu of the ThinkPad Setup offers the following choices e Predesktop Authentication Enables or disables fingerprint authentication before the operating system is loaded e Reader Priority Defines the priority for fingerprint readers if an external fingerprint reader is attached e Security Mode Specifies the settings of the security mode e Password Authentication Enables or disables password authentication Note This item appears if High security mode is selected e Reset Fingerprint Data By choosing this item you erase all of the fingerprint data stored in either the internal or external fingerprint reader To set an item in the fingerprint submenu 62 User Guide 1 Print these instructions To configure the fingerprint reader you must turn your computer off and then on again Save all open files and exit all applications Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup opens Using the cursor keys move to Security and press Enter The Security menu opens Using the cursor keys move to Fingerprint and press Enter The Fingerprint submenu opens Using the cursor keys move to an item you want to set When that item is highlighted press Enter Set the items you want to set Press F10 to exit O O AN DOA FW D In the Setup Confirmation window select Yes Care for the fingerprint reader The followin
170. prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen Removing an ExpressCard a flash media card or a smart card Attention Before removing a card stop the card first Otherwise data on the card might be corrupted or lost To remove a card do the following 1 Click the triangular icon on the taskbar to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it first then insert it again Chapter 2 Using your computer 47 48 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and travelling with your computer e Accessibility and comfort on page 49 e Traveling with your computer on page 51 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of
171. puter with a single core processor this item is not available Enable or disable additional logical processors within a processor core If you select Enabled Intel AMT Active Management Technology is configured and additional setup items are provided in MEBx Management Engine BIOS Extension Setup If you select Permanently Disabled you will never be able to enable it again Be cautious when you want to use this option Note You can enter the MEBx Setup menu by pressing the Ctrl P key combination in the Startup Interrupt Menu window To display the Startup Interrupt Menu window press the Enter key during the power on self test POST Set the timeout option for CIRA connection to be established 1 though 254 seconds are selectable If you select 0 use 60 seconds as the default timeout value If you select 255 the waiting time for establishing a connection is unlimited Select the console type for AMT Note This console type should match the Intel AMT remote console Date Time menu If you need to set the current date and time of your computer select Date Time from the ThinkPad Setup menu The following submenu is displayed e System Date e System Time To change the date and time do the following 1 Using the up and down arrow keys select the item to change date or time 2 Press Tab Shift Tab or Enter to select a field 3 Type the date or time Note Another way to adjust the
172. r at the following Web address http www lenovo com support phone When calling the Customer Support Center make sure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have the error screen on or the message written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Enter the product
173. r by the display Handle storage media and drives properly e When installing the hard disk drive or solid state drive follow the instructions shipped with your hardware and apply pressure only where needed on the device e Turn off your computer if you are replacing the hard disk drive or solid state drive e When replacing the primary hard disk drive or solid state drive reattach the cover of the drive slot e Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used Chapter 9 Preventing problems 127 e Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device Memory modules Mini PCI cards ExpressCards Smart cards Memory cards such as an SD card SDHC card SDXC card and a MultiMediaCard Note Not all listed devices are included in your computer This action reduces any static electricity from your body The static electricity could damage the device e When transferring data to or from a flash media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete Otherwise your data could become damaged Take care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not r
174. r each computer in the network and 54 User Guide tells each user the password for his or her computer The user can then change the user password as desired but the administrator still can get access by using the master password Note When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Hard Disk 1 Password A password window opens You are prompted to select User or User Master Select User if you want to set only one hard disk password If you are an administrator or supervisor you can select User Master to set two passwords The user can change the user password later ON DOO FW DY e If you select User only do the following a When a window for typing the new user hard disk password opens type your new password in the Enter New Password field Press Enter Notes You can set the minimum length of a hard disk password through Set Minimum Length on the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over se
175. r the security chip 2 If you are using Client Security Solution handle the security chip by doing the following e Do not clear the security chip If you do the functions assigned to the keys will be erased e Do not disable the security chip If you do Client Security Solution will not work 3 If the security chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each or you see error message 0176 or 0192 4 If the security chip is inactive or disabled the Clear Security Chip option will not be displayed 5 When you clear the security chip be sure to turn your computer off and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed To set an item on the Security Chip submenu do the following 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Using the cursor keys move to Security The Security menu opens Using the cursor keys move to Security Chip and press Enter The Security Chip submenu opens Using the cursor keys move to an item you want to set When the item is highlighted press Enter Set other items that you want to set Press F10 to save changes and exit O O ON 9 gt ODN _ Press Enter in the
176. ram icon will be activated and you can find the program in Control Panel The programs and the corresponding sections and green texts in Control Panel are listed in the following table Table 2 Programs in Control Panel Control Panel section oe text in Control Panel Access Access Connections Network and internet and Internet Lenovo Internet Lenovo Internet Connection Active Protection System ern meme and Security Lenovo Airbag Protection Hardware and Sound Client Security Solution System and Security Lenovo Enhanced Security Communications Utility Hardware and Sound Lenovo Web Conferencing 14 User Guide Table 2 Programs in Control Panel continued Fingerprint Software System and Security Lenovo Fingerprint Reader Hardware and Sound or Lenovo Notebook Fingerprint Reader Lenovo Solution Center System and Security Lenovo System Health and Diagnostics Message Center Plus Messages from Lenovo Mobile Broadband Connect Network and Internet Lenovo 3G Mobile Broadband Password Manager System and Security Lenovo Password Vault poe ea Power Manager Hardware and Sound Lenovo Power Controls pei Sameer et _ Recovery Media Recovery Media System and Security System and Security Security Lenovo Factory Recovery Disks __ Lenovo Factory Recovery Disks Recovery Disks System Update System and Security Lenovo Update and Drivers Rescue and Recovery System and Securit
177. re than 90 degrees e f you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option data transmission speed can be delayed and the performance of the wireless feature can be degraded 38 User Guide Wireless network setup To use the built in wireless network card the 802 11 standard to communicate start the Access Connections program See Accessing ThinkVantage programs on the Windows 7 operating system on page 13 Before you start setting up wireless network connections by using the Access Connections program obtain a Network Name SSID and your encryption information from your network administrator Establishing wireless WAN connections Wireless Wide Area Network wireless WAN enables you to establish wireless connections over remote public or private networks These connections can be maintained over a large geographical area such as a city or an entire country by use of multiple antenna sites or satellite systems maintained by wireless service providers Some ThinkPad notebooks come with a built in wireless WAN card integrating some wireless WAN technologies such as 1xEV DO HSPA 3G or GPRS You can connect to the Internet or your company network with the built in wireless WAN card and the configuration utility to make a wireless WAN connection and monitor its status Note Wireless WAN service is provided by authorized service providers in some countries To locate the
178. recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site athttp www lenovo com services_warranty
179. rge the battery when the ac power adapter is connected to the computer and the battery is installed You need to charge it in any of the following conditions When you purchase a new battery If the battery status indicator starts blinking If the battery has not been used for a long time Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery or replace it with a charged battery If an ac outlet is convenient plug the ac power adapter into it and then insert the jack into the computer The battery will be fully charged in about 3 to 6 hours The charging time is affected by the battery size and the physical environment You can check the battery charging status at any time by looking at the battery meter icon at the Windows notification area Note To increase the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Maximizing the battery life To maximize the life of the battery do the following e Use the battery until the charge is completely depleted that is use the battery until the battery status indicator starts blinking orange e Recharge the battery completely before using it The battery is fully charged if the battery indicator shows green when the ac power adapter is plugged in e Always use power sa
180. rkspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you to reinstall selected factory installed applications and device drivers Reinstalling preinstalled applications To reinstall selected application programs do the following 1 Turn on your computer Open the C SWTOOLS folder Open the APPS folder In it are several subfolders named for the various preinstalled applications Open the subfolder for the application you are reinstalling a A O N Double click Setup and then follow the on screen steps to reinstall the program Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Open the C SWTOOLS folder 3 Open the DRIVERS folder Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver using one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall tha
181. rom a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program For detailed information on how to temporarily or permanently change the startup device sequence see ThinkPad Setup on page 108 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use 70 User Guide Chapter 6 Replacing devices This chapter provides instructions on how to install or replace some hardwares for your computer This chapter contains the following topics e Static electricity prevention on page 71 e Replacing the battery on page 72 e Replacing the SIM card on page 74 e Replacing the hard disk drive or solid state drive on page 75 e Replacing a memory module on page 78 e Replacing the keyboard on page 81 e Replacing the palm rest on page 84 e Replacing the wireless LAN WiMAX card on page 87 e Replacing the wireless WAN card on page 90 e Replacing the backup battery on page 92 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Impr
182. rrect Enter ThinkPad Setup to check security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced 132 User Guide Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the computer serviced Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 The system board should be replaced and the box serial number needs to be reinstalled Have the computer serviced Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replace and the UUID needs to be reinstalled Have the computer serviced Message 0190 Critical low battery error Solution The computer turned off because the battery is low Connect the ac power adapter to the computer and charge the battery or replace the battery with a fully charged one Message 0191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter ThinkPad Setup Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter ThinkPad Setup Message 1802 Una
183. s medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPad models feature an integrated diversity antenna system built into the display for optimal reception enabling wireless communication wherever you are To locate theUltraConnect wireless antennas see the following 1 Wireless WAN Auxiliary If your computer comes with a wireless WAN feature its auxiliary antenna is located at the top left side of the computer display 2 Wireless LAN and WiMAX combo antenna Auxiliary 152 User Guide The auxiliary antenna connected to the wireless LAN or WiMAX feature is located at the top left portion of the computer display near the center 3 Wireless LAN antenna Third If your computer has the Multiple Input Multiple Output MIMO wireless LAN feature the third wireless antenna is located at the top center portion of the computer display 4 Wireless LAN and WiMAX combo antenna Main The main antenna connected to the wireless LAN or WiMAX feature is located at the top right si
184. s a password it is unlocked automatically when you resume operation Typing passwords C If this icon is displayed type a power on password or a supervisor password mas f this icon is displayed type a user hard disk password If you want to type a master hard disk password do the following 1 1 Press F1 The icon changes to this DAR Copyright Lenovo 2012 53 2 Type the master hard disk password Note To return to the icon imal press F1 again Note Press the Backspace key if you enter a wrong password while you are typing your password Power on password You can set a power on password to help protect your computer against access by unauthorized users If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting a power on password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Power on Password In the Enter New Password field type a desired password and press Enter In the Confirm New Password field retype the password and press Enter O O O N Da KW PD i Commit your password to memory N
185. s desired You can also change the UltraNav pointing device settings by clicking the UltraNav icon in the Windows notification area To display the UltraNav icon in the Windows notification area see Adding the UltraNav icon to the Windows notification area on page 33 Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick jon the keyboard and three click buttons at the bottom of the keyboard To move the pointer Ef on the screen you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard the pointing stick itself does not move The speed at which the pointer moves depends on the pressure you apply to the pointing stick The functions of the left EJ and right J click buttons correspond to those of the left and right mouse buttons on a conventional mouse The TrackPoint center button called the scroll bar enables you to scroll Web pages or documents in any direction with no need to use the graphic scroll bars on the side of the window 30 User Guide If you are not familiar with the TrackPoint pointing device these instructions will help you get started 1 Place your hands in the typing position and press gently with either index finger on the pointing stick in the direction in which you want the pointer to move To move the pointer press the pointing stick away from you to move it up toward you to move it down to one side or the other to move i
186. s not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use y ee Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty oancen If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Store it in a cool dry place Keep it away from children 36 User Guide The battery pack is a consumable supply If your battery begins to discharge too quickly replace the battery pack with a new one of the type recommended by Lenovo For more information on replacing the battery pack contact your Customer Support Center y Dancer Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can
187. se of sell or hand over your computer be sure to delete data stored on it Chapter 4 Security 63 Handing your computer over to someone else without deleting the loaded software such as operating systems and application software might even violate license agreements You are advised to check the terms and conditions of those license agreements There are methods that seem to delete the data e Move the data to the recycle bin and then click Empty recycle bin e Use the Delete option e Format your hard disk drive using the software for initializing it e Using the recovery program provided by Lenovo bring the hard disk drive back to the factory default settings These operations however only change the file allocation of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on hard disk drives for unexpected purposes To prevent leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk drive with a hammer or magnetically by means of
188. solution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part of the screen at a time You can see other parts by moving the image with the TrackPoint or another pointing device You can move the display output to the computer display the external monitor or both by pressing Fn F7 Connecting an external monitor To connect an external monitor do the following 1 Connect the external monitor to the VGA connector or the DisplayPort connector 2 Then connect the monitor to an electrical outlet 3 Turn on the external monitor 4 Change the display output location by pressing Fn F7 This enables you to switch between viewing output on the external monitor the computer monitor and both monitors Note If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button Setting the external monitor type To set the external monitor type do the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Right click on the desktop and click Screen resolution 42 User Guide 9 10 11 12 13 14 15 To e Note If your computer cannot detect the external monitor click the Detect button Set Resolution
189. st version 15 or later Notes To use this program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suit or later Paragon Backup amp Recovery 10 Home or later Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices Copyright Lenovo 2012 65 To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks The
190. strong magnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose For disposing of data on the hard disk drive Lenovo provides the Secure Data Disposal tool To download the tool go to http www lenovo com support Note Running the application will take a couple of hours If an Encryption solid state drive or a Disk Encryption hard disk drive is supported and installed in your computer you can logically dispose of all the data on the drive in a very short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is enabled by ThinkPad Setup Menu Extension Utility and is available as a menu item in ThinkPad Setup Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the on line help that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus
191. stru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan 158 User Guide Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazar
192. t device driver e lf the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder OR e Inthe subfolder for the device look for the file for the application a file with the extension exe Double click the file and follow the instructions on the screen Chapter 5 Recovery overview 69 Attention If you need updated device drivers do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 126 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 68 e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Performing backup and recovery operations on page 66 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment f
193. t sideways Note The pointer might drift This is not a defect Stop using the TrackPoint pointing device for a few seconds the pointer will stop moving 2 To select and drag as required by your software press the left or right click button with either thumb and move the TrackPoint pointing stick By enabling Press to Select you can make the TrackPoint pointing stick function the same as the left or right click button Customizing the settings of the TrackPoint pointing device You can customize the TrackPoint pointing device and its buttons as follows Switch the functions of the left and right buttons Change the sensitivity of the TrackPoint pointing device Enable the Press to Select function Enable the Magnifying Glass Enable the TrackPoint scrolling function Enable the TrackPoint Scrolling Tips To customize the settings of the TrackPoint pointing device do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav 2 Under TrackPoint proceed to changing the settings Changing the cap The cap on the end of the TrackPoint pointing stick is removable You can replace it as shown in the drawing Chapter 2 Using your computer 31 Note If you replace the keyboard a new keyboard is shipped with the default cap If you wish you can keep the cap from your old keyboard and use it on the new one Using the touch pad The touch pad of your computer supports multi touch wi
194. t to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Heat and product ventilation bancer Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions e When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks Copyright Lenovo 2012 xi from using the keyboard by lifting your hands from the palm rest and
195. te The Boot menu will be displayed when the system cannot boot from any devices or the operating system cannot be found The following table lists the Startup menu items Notes e Default values are in boldface e On each submenu press the Enter key to show selectable options and select a desired option by using the cursor keys e Some items are displayed on the menu only if the computer supports the corresponding features Table 7 Startup menu items menu em Treten Troommens OO O Boot Refer to Changing the startup sequence on page 120 Network Boot Select the boot device when the system wakes from LAN If Wake On LAN is enabled the network administrator can turn on all of the computers in a LAN remotely by use of network management software UEFI Legacy Boot e Both Select system boot capability e UEFI Only e Both The system will boot e Legacy Only following the UEFI Legacy Boot Priority setting UEFI Only The system will boot from the UEFI enabled operating system Legacy Only The system will boot from any operating system other than the UEFI enabled one Note If you select UEFI Only system cannot boot from the bootable devices which do not have UEFI enabled operating system UEFI Legacy Boot Priority e UEFI First Selects priority of the boot option e Legacy First between UEFI and Legacy Boot Mode e Quick Screen during POST e Diagnostics e Quick The ThinkPad Logo screen Note You als
196. ter display e Problem The computer does not return from sleep mode or the sleep indicator stays on and the computer does not work Solution If the system does not return from sleep mode it may have entered sleep or hibernation mode automatically because the battery is depleted Check the sleep indicator If the sleep indicator is on your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the sleep indicator is off your computer is in hibernation mode or power off state Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system may stop responding and you may not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it may be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery e Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device e Problem The battery discharges slightly while the co
197. th which you can zoom in zoom out scroll or rotate on the screen while browsing the Internet or reading or editing a document The touch pad is below the TrackPoint buttons at the bottom of the keyboard To move the pointer jon the screen slide your fingertip over the pad in the direction in which you want the pointer to move The left bottom J and the right bottom of the pad work as click buttons The functions correspond to those of the left and right mouse buttons on a conventional mouse Customizing the touch pad To customize the touch pad do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav 2 Under TouchPad proceed to changing the settings Behavior of the UltraNav pointing device and an external mouse If you attach an external mouse to a USB connector you can use the external mouse simultaneously with the TrackPoint pointing device and the touch pad 32 User Guide Disabling the TrackPoint or the touch pad If you want to disable the TrackPoint or the touch pad do the following e Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav e To disable the TrackPoint clear the check box for Enable TrackPoint To disable the touch pad clear the check box for Enable touch pad e Click OK Note You also can open the UltraNav properties window by clicking the UltraNav icon on the taskbar For details refer to the instructions in Adding the UltraNav
198. the computer with a single core processor and install it on a computer with a dual core processor you can get access to the hard disk drive The opposite however is not true If you remove the hard disk drive from a computer with a dual core processor and install it on a computer with a single core processor you cannot get access to the hard disk drive Installing device drivers To install device drivers go to http www lenovo com support Installing the driver for the 4 in 1 media card reader To use the 4 in 1 media card reader you need to download and install the Ricoh Multi Card Reader Driver from the Lenovo Support Web site at http www lenovo com support Installing the driver for USB 3 0 in Windows 7 If your computer supports USB 3 0 and you have reinstalled the operating system you need to download and install the USB 3 0 driver to use the USB 3 0 by doing the following 1 Go to http www lenovo com support Find your model and display the driver links 2 Select the USB 3 0 driver for the 32 bit or 64 bit operating system and extract it to your local hard disk drive 3 Double click the Setup exe file in the C DRIVERS WIN USB3 0 directory 4 Click Next If the device driver is already installed click Cancel Follow the instructions on the screen until the installation is finished Installing the ThinkPad monitor file for Windows 2000 XP Vista 7 ThinkPad Monitor File for Windows 2000 XP Vista 7 is in the
199. the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to cop
200. the solid state drive is required Enter anter When enabled you can e Immediately enable the 30 Day Standby e 1 minute function through the Power Manager program The function enables the e 5 minutes computer to enter a lower power state after the specified time in sleep e 15 minutes state And it takes only e 30 minutes seconds to resume normal operation e 2 minute e 10 minutes e 1 hour e 2 hours e 3 hours Beep and Alarm Password Beep e Disabled Enable this option to have e Enabled a beep sound when the system is waiting for a power on hard disk or supervisor password Different beeps will sound when the entered password matches or does not match the configured password Keyboard Beep e Disabled Enables or disables the e Enabled keyboard beep when unmanageable key combinations are pressed Serial ATA SATA SATA Controller Mode e Compatibility Selects SATA controller Option e AHCI operation mode Chapter 8 Advanced configuration 113 Table 5 Config menu items continued Menuitem Submenutem Selection Comments CPU Core Multi Processing e Disabled e Enabled Intel Hyper Threading Disabled Technology Enabled Intel AMT Intel AMT Control Disabled Enabled Permanently Disabled CIRA Timeout 0 255 Note The default value is 60 seconds Console Type PC ANSI VT 100 VT 100 VT UTF8 114 User Guide Enable or disable additional execution core units within a CPU Note If you are using a com
201. then rotate the display slowly clockwise until the back of the display is facing the keyboard Your computer is now in picture frame mode Note While rotating the display do not press the upper edge of either side of the display Chapter 2 Using your computer 21 180 3 Close the computer display slowly holding the upper left and right sides with both hands Note Make sure that the display is rotated at 180 degrees so that the back of the display faces the keyboard 4 Your computer is now in tablet mode To return your computer to notebook mode do the following 1 Open the display by at least 45 degrees preferably by 90 degrees 2 Follow the direction shown by the display swivel indicator and rotate the display slowly the figure below shows counter clockwise rotation as an example until the front of the display is facing the keyboard 22 User Guide 180 Your computer is now in notebook mode Tips on using your computer in tablet mode To close the computer display first make sure that the display either faces the keyboard or is positioned at 180 degrees to the keyboard so that the back of the display faces the keyboard Do not pick up or hold the computer by the display only Do not hit vibrate or bump the computer display To allow free ventilation do not place any obstacle such as a thick piled carpet or a soft cushion in front of the fan When you use the computer in picture frame mode h
202. tic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or the palm rest e Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 180 degrees as this might damage the computer hinge e Do not turn your computer over while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your compute
203. tinue to boot but may not charge unauthorized batteries Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use An ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed on the taskbar Also the ac power indicator does not light up Solution Do the following 1 Make sure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer 2 If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter and remove the main battery 3 Reinstall the battery and reconnect the ac power adapter then turn on the computer 4 If the power adapter icon still does not appear on the taskbar and the ac power indicator does not light up have the ac power adapter and your computer serviced Note To display the power adapter power plug icon click the triangular icon on the taskbar Power problems Print these instructions now and keep it with your computer for reference later If your computer is getting no power at all check the following items 1 Verify the power button Refer to Status indicators on page 7 The power button is illuminated
204. tion solid state drive on page 58 is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption in Windows 7 See Using Windows BitLocker Drive Encryption on page 58 4 Before you dispose of sell or hand over your computer make sure to delete data stored on it See Notice on deleting data from your hard disk drive or solid state drive on page 63 Using Windows BitLocker Drive Encryption To help protect your computer from being subject to unauthorized access be sure to use drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of Windows 7 It is supported in Ultimate and Enterprise editions of Windows 7 It can help you protect the operating system and data stored in your computer data even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status Windows 7 only click Start gt Control Panel gt System and Security gt BitLocker Drive Encryption For details about Windows BitLocker Drive Encryption see the Windows 7 help
205. to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience 50 User Guide Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system Others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility options enhance the way users with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options program click Start gt Control Panel gt Ease of Access gt Ease of Access Center Screen reader technologies Screen reader technologies are primarily focused on software application int
206. to read the device driver information release notes prior to updating for compatibility or Known issues e Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues e If you ever need to run a recovery on your computer to return the preload onto the machine the following tips might help along the way Remove all external devices such as the printer keyboard and so on Make sure that your battery is charged and that you have the ac power connected Boot into ThinkPad Setup and load the default settings Restart the computer and start the recovery operation If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so Copyright Lenovo 2012 125 e For suspected hard disk drive issues refer to Diagnosing problems on page 131 and runa diagnostic test of the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test media from the following Web site http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further e f required you can find your country s Customer Support Cente
207. to the computer 6 Be sure to dry the display before closing it Chapter 9 Preventing problems 129 130 User Guide Chapter 10 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer e Diagnosing problems on page 131 e Troubleshooting on page 131 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system It also can be downloaded from http www lenovo com diagnose e If you are using other Windows operating system rather than Windows 7 go to http www lenovo com diagnose for the latest information on diagnostics for your computer When you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media which you can use to restore the hard disk drive to the factory default state For more information see Performing backup and recovery operations on page 66 To run the Lenovo Solution Center program on the Windows 7 operating system see
208. ty information in the Safety Warranty and Setup Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardwar
209. uarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Appendix A Regulatory Information 153 Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadi
210. us icon and the wireless status icon in the system tray refer to the Access Connections on line help e Access Connections icon states amp No location profile is active or none exists a Current location profile is disconnected Current location profile is connected e Wireless status icon states wireless LAN Power to the wireless radio is off gi Power to the wireless radio is on No association Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your system closer to the wireless access point e Wireless status icon states wireless WAN Power to the WAN radio is off No association No signal Signal level 1 Signal level 2 Signal level 3 Note If you have trouble in making a connection try moving your computer closer to your wireless access point Enabling or disabling the wireless feature To enable the wireless feature do one of the following 1 Press Fn F5 to bring up the wireless feature list such as wireless LAN and Bluetooth Select a feature to enable or disable it 2 Click the Access Connections wireless status icon in the Windows notification area Then click Power On Wireless Ra
211. use the SimpleTap program to access the Lenovo App Shop from which you can download various programs and computer software To start the SimpleTap program in a quick way do any of the following e Click the red SimpleTap launch point on the desktop The red launch point is available on the desktop after you have launched the SimpleTap program for the first time e Press the black button if your keyboard has one To start the SimpleTap program in a quick way click the red SimpleTap launch point on the desktop The red launch point is available on the desktop after you have launched the SimpleTap program for the first time Note The SimpleTap program is only available on certain models preinstalled with the Windows 7 operating system If your Windows 7 model is not preinstalled with the SimpleTap program you can download it from http www lenovo com support System Update The System Update program helps you keep the software on your computer up to date by downloading and installing software packages ThinkVantage programs device drivers UEFI BIOS updates and other third party programs Tablet Shortcut Menu If your notebook computer is a tablet model the Tablet Shortcut Menu program is available The Tablet Shortcut Menu program enables you to do the following e Start other ThinkVantage programs e Change system basic settings e Launch the Tablet and Pen Properties panel on which you can configure the settings for the tablet b
212. uthorized network card is plugged in Power off and remove the network card Solution The mini PCI Express network card is not supported on this computer Remove it Message 1820 More than one external fingerprint readers are attached Solution Power off and remove all but the reader that you set up within your main operating system Message 2000 ThinkVantage Active Protection sensor diagnostics failed Solution ThinkVantage Active Protection sensor is not working correctly Have the computer serviced Message 2100 Detection error on HDDO Main HDD Solution The hard disk is not working Have the hard disk serviced Message 2101 Detection error on HDD1 Ultrabay HDD Solution The hard disk is not working Have the hard disk serviced Message 2102 Detection error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device serviced Message 2110 Read error on HDDO Main HDD Solution The hard disk is not working Have the hard disk serviced Message 2111 Read error on HDD1 Ultrabay HDD Solution The hard disk is not working Have the hard disk serviced Message 2112 Read error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device serviced Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced Message 2201 Machine UUID is invalid Solution Machine UUID is in
213. uttons and Tablet Digitizer Pen e Enable or disable the tablet buttons e Switching between in use programs e Start user defined programs Chapter 1 Product overview 17 18 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components e Register your computer on page 19 e Frequently asked questions on page 19 e Tablet mode on page 21 e Special keys and buttons on page 26 e Using the UltraNav pointing device on page 30 e Power management on page 33 e Connecting to the network on page 37 e Presentations and multimedia on page 42 e Using audio features on page 44 e Using an integrated camera on page 45 e Using an ExpressCard a flash media card or a smart card on page 46 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you register your computer with Lenovo you will receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your computer with Lenovo do one of the following e Lenovo has preloaded a registration application that will launch automatically after you have used your computer for a time Follow the instructions on the screen to register your computer with Len
214. valid Have the computer serviced Message Fan error Solution Cooling fan has failed Shut down the computer immediately and have the computer serviced Message Thermal sensing error Chapter 10 Troubleshooting computer problems 133 Solution The thermal sensor has problem Shut down the computer immediately and have the computer serviced e Message This system does not support batteries that are not genuine Lenovo made or authorized The system will continue to boot but may not charge unauthorized batteries Press the ESC key to continue Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Solution Replace the battery with the correct Lenovo battery for this computer If you still see the same error message contact Lenovo service to have the computer serviced e Message The battery installed is not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system Press the ESC key to continue Solution Replace the battery with the correct Lenovo battery for this computer If you still see the same error message contact Lenovo service to have the computer serviced Errors without messages e Problem My screen keeps blanking when do not want it to Solution You can disable any system timers such as the LCD turn off timer or the blank timer by doing t
215. ven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot get access to the drive b In the Confirm New Password field retype the password you just entered to verify it Press Enter e If you select User Master do the following a When a window for typing the new user hard disk password opens type your new password in the Enter New Password field Press Enter b In the Confirm New Password field retype the password you just entered to verify it Press Enter c A message window opens and prompts you to set the master hard disk password Press Enter to continue d A window for typing the new master hard disk password opens Type your new password in the Enter New Password field Press Enter e In the Confirm New Password field retype the password you just entered to verify it Press Enter Attention You might want to note down your passwords and keep them in a safe place Otherwise if you forget the user password or both user and master passwords Lenovo cannot reset your passwords or recover data from the hard disk drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service 9 In the Setup Notice window that is displayed press Enter to continue 10 Press F10 The Setup Confirmati
216. vices such as mobile phones WiMAX This long range wireless data transmission technology based on the 802 16 standard is expected to provide the user a last mile broadband connectivity similar to that provided by cable or ADSL but without the need to physically connect a cable to the personal computer Establishing wireless LAN connections Your computer comes with a built in wireless networking card and a configuration utility to help you make wireless LAN connections and monitor the status of your connection so that you can stay connected to your network while you are in the office in a meeting room or at home with no need for a wired connection Attention e f you carry your computer with the wireless LAN feature into an airplane check the services with the airline before boarding the airplane e f there are restrictions on the use of computers on an airplane with the wireless feature you need to disable it before boarding To disable it refer to the instructions in Enabling or disabling the wireless feature on page 41 You can purchase a wireless networking card as an option For more information refer to Finding ThinkPad options on page 95 Tips for using the wireless LAN feature e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e For the best connection of the wireless LAN feature open your computer display to an angle of slightly mo
217. ving modes screen blank sleep and hibernation Managing the battery power With the Power Manager program you can adjust your power settings to give you the best balance between performance and power saving For instructions on accessing the Power Manager program see Accessing ThinkVantage programs on the Windows 7 operating system on page 13 34 User Guide For more information refer to the help information system of the program Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power Introducing the power saving modes Screen blank The computer display requires considerable battery power To turn off power to the display do the following 1 Right click the Power Manager battery gauge on the taskbar 2 Select Power off display keep current power plan Sleep In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the computer display are turned off When your computer wakes up your work is restored within seconds To put your computer into sleep mode press Fn F4 To return from sleep mode press the Fn key Depending on the computer model your computer might support the 30 Day Standby function When this function is enabled the computer consumes even less power in sleep mode and takes only seconds to resume normal operation when you press
218. vironment Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F e Relative humidity Operating 8 to 95 Storage 5 to 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage ThinkVantage programs Your computer is preinstalled with ThinkVantage programs to help you work more easily and securely Note To learn more about ThinkVantage programs and other computing solutions offered by Lenovo go to http www lenovo com support Accessing ThinkVantage programs on the W
219. whenever the computer is on 2 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and make sure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet 5 Remove the computer from a ThinkPad UltraBase Series 3 Refer to ThinkPad UltraBase Series 3 on page 95 Remove all devices and then test for system power with minimal devices attached a Disconnect the ac power adapter and all cables from the computer b Close the computer display and turn the computer over c Remove the battery memory module PCI Express Mini Cards hard disk drive or solid state drive or mSATA solid state drive See Chapter 6 Replacing devices on page 71 d Wait for 30 seconds and then reinstall the memory module and the known good battery or the ac power adapter to test the computer with minimal devices attached first e Reinstall each device one at a time that you have removed in the earlier steps Chapter 10 Troubleshooting computer problems 143 If your computer does not run on battery power check the following items 1 Remove and reseat the battery to make sure that it is properly connected Refer to Replacing the battery on page 72 2 Swap batteries with another similar m
220. work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Copyright Lenovo 2012 49 Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighti
221. ws P key combination has the same functionality as Fn F7 Adjusting the brightness level of the computer display e Fn F8 The computer display becomes dimmer e Fn F9 The computer display becomes brighter This function changes the brightness level temporarily To change the default brightness level change the settings through the Power Manager program Multimedia controls e Fn F10 Previous track scene e Fn F11 Play or pause e Fn F12 Next track scene Other functions e Fn Spacebar Control the keyboard backlight on some models e Fn F3 Lock your computer e Fn B Has the same function as the Break key on a conventional keyboard e Fn S Has the same function as the SysRq key on a conventional keyboard e Fn K Has the same function as the ScrLK key on a conventional keyboard e Fn P Has the same function as the Pause key on a conventional keyboard Volume and mute buttons Adjust the sound volume level of the built in speakers by using the following three buttons Speaker mute button E Volume control button Ei Microphone mute button 28 User Guide If you mute the sound and then turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press the speaker mute button again or press the volume control button Setting the volume functions To adjust the output volume or the recording volume on the Windows 7 operating system do the following 1 Click Start gt Control
222. y 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem The Wake on LAN feature is not working Solution Make sure that Wake On LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings e Problem If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem You cannot connect to the network using the built in wireless network card Solution Make sure that your wireless LAN driver is the latest version Check the Web site and confirm that the driver version supported by the Access Connections program is the latest documented in the readme file Make sure that your computer is within range of a wireless access point 136 User Guide Make sure that the wireless radio is enabled by double clicking the Access Connections icon on the taskbar Note If you are using the Windows 7 operating system click Show hidden icons on the taskbar The Access Connections icon is displayed For more information about the icon refer to the Access Connections help information system Check the Network Name SSID and your encryption information Use the Access Connecti
223. y Lenovo Enhanced Backup and Restore Tablet Shortcut Menu System and Security Lenovo Tablet Utility Note Depending on your computer model some of the programs might not be available Introduction to ThinkVantage programs This topic provides a brief introduction to some ThinkVantage programs Note Depending on your computer model some of the programs might not be available Access Connections The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to reconfigure your settings manually and restart the computer each time Active Protection System The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not operating the system stops it from spinning and might also move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor senses that
224. y files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 70 4 Do one of the following Chapter 5 Recovery overview 67 e To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 69 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microso
225. your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems that comes with the operating system or application program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 131 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct th

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