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DELL Precision M6700

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1. a Remove the bluetooth module from the palmrest b Disconnect and remove the bluetooth cable from the bluetooth module Installing the Bluetooth Module Connect the bluetooth cable to the bluetooth module Place the bluetooth module on the palmrest Tighten the screw to secure the bluetooth module on its place Connect the bluetooth module cable to the system board Install the a keyboard trim b battery 6 Follow the procedures in After Working Inside Your Computer m N gt Removing the Keyboard 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b keyboard trim 26 3 Remove the screws that secure the keyboard to the computer 4 Starting from the bottom of the keyboard separate the keyboard from the computer and flip the keyboard over 27 5 Disconnect the keyboard data cable from the system board and remove the keyboard Installing the Keyboard 1 Connect the keyboard data cable to the system board K NOTE Ensure that you fold the keyboard data cable in perfect alignment 2 Press the keyboard in its compartment 3 Tighten the screws to secure the keyboard to the computer 28 4 Press over the cross section of the following keys to secure the keyboard to the computer a lt R gt lt T gt lt F gt and lt G gt keys b over the lt 9 gt key c NUMLOCK lt 9 gt key 5 Install the a keyboard trim b battery 6 Follow the
2. Wireless Device Enable 70 Description Touchpad PS 2 Mouse Default Setting Specifies if the NumLock function can be enabled when the computer boots This option is enabled by default e Enable Numlock Allows you to match the lt Scroll Lock gt key feature of PS 2 keyboard with the lt Fn gt key feature in an internal keyboard This option is enabled by default Enable Fn Key Emulation Specifies whether keyboard related errors are reported when it boots This option is enabled by default e Enable Keyboard Error Detection Specifies whether the sign on screen displays a message that displays the keystroke sequence required to enter the BIOS Boot Option Menu Enable F12 Boot Option menu This option is enabled by default Description Specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization Technology Enable Intel Virtualization Technology Default Setting Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct 1 0 Enable Intel Virtualization Technology for Direct I O Default Setting Description Allows you to determine which wireless device is controlled by the wireless switch The options are WWAN Bluetooth WLAN All options are enabled by default Allows you to enable or disable the wire
3. The Drivers and Downloads page opens On the Drivers and Downloads screen under the Operating System drop down list select BIOS Identify the latest BIOS file and click Download File You can also analyze which drivers need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen Select your preferred download method in the Please select your download method below window click Download File The File Download window appears Click Save to save the file on your computer Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer 71 Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer N CAUTION The password features provide a basic level of security for the data on your computer AN CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unloc
4. Click sa 2 Click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down O a 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer A CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connectany external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer A CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Replace the battery Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer Removing and Installing Components This section provides detailed information on how to remove or installthe components from your computer Removing the Secure Digital SD Card 1 Follow the procedures in Before Working Inside Your Computer 2 Press in on the SD card to release it from the computer Slide
5. card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins A CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned K NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer If the computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock it CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets 6 Close the display and turn the computer upside down on a flat work surface NOTE To avoid damaging the system board yo
6. computer K NOTE The location of the WWAN card may vary from what is displayed in the illustrations 4 Pa a gt 15 Installing the Wireless Wide Area Network WWAN Card Optional m N gt 5 Slide the WWAN card in the WWAN card slot Tighten the screw to secure the WWAN card to the computer Route the cables through the routing channels and connect them to the WWAN card Install the a base cover b battery Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a battery b base cover Remove the screw that secures the optical drive to the computer 4 Pry and slide out the optical drive to remove it from the computer 5 Remove the screws that secure the drive latch bracket to the optical drive and remove the bracket Installing the Optical Drive 1 Tighten the screws to secure the drive latch bracket to the optical drive 2 Slide the optical drive into its slot and tighten the screw to secure the optical drive to the computer Install the a battery b base cover 4 Follow the procedures in After Working Inside Your Computer 17 Removing the Primary Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover 3 Remove the screws that secure the primary hard drive to the computer Sl
7. ee i aei eee e eaae re ec ae e ence ee rene e de nee Rand inen Removing the System Board esses eene tenerent L nnn aan Installing the System BOard 2 2 merece reme rrt Fees ves Eie etd iren deta ed do Fir deren Removing the Power Connector Port I tinis Installing the Power Connector Port Removing the Switch Board a Installing the Switch Board L n sana d oystem Seb ood ortos ated SU IUE N Sun Da 63 Boot Sequeree i oe erre a do eei rere oe dde i oe ed ee gud aan ia Rua uqi aqya 63 ENEI CICER ERE 63 SS CTNST LUTORB TU TO ESSERE LN 64 BU nERUDRUCR IUE 71 System and Setup PasSsw0rdu 2 o iei erret seal seen Peer eid re Ee pique n de soba esi ee hebt d uie reae 71 Assigning a System Password and Setup Password sese eene nennen tnnt 72 Deleting or Changing an Existing System and or Setup Password sse 72 A DIBnosles n susu musim ua w ane E eder 75 Enhanced Pre Boot System Assessment ePSA Diagnostics U U u 75 5 Troubleshooting Your Computer U u H H 71 Device Status BB CERRO 71 Battery Status E g S Su unn aa Sua h ha aS a as 78 B SPOCHIGAUONS suce teria ted adu scd ee ua a aa isku hatay 79 Technical Specification oer uapa ASS kW ER RAE ca aka Pepe ea aayqa 79 T Getting Help scooter au fec a deua Sern re Rares Sry ner eat ten eT su
8. in After Working Inside Your Computer Removing the Video Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover c keyboard trim d keyboard e optical drive f primary and secondary hard drive g palm rest h video card fan i video card heat sink j heatsink 3 Remove the screws that secure the video card to the computer Remove the video card from the computer LM Installing the Video Card 1 Insert the video card into its slot in the computer 2 Tighten the screws to secure it to the computer 47 4 Install the a heatsink b video card heat sink c video card fan d palm rest e primary and secondary hard drive f optical drive g keyboard h keyboard trim i base cover j battery Follow the procedures in After Working Inside Your Computer Removing the Input Output 1 0 Board 1 2 48 Follow the procedures in Before Working Inside Your Computer Remove the a SD card b battery c base cover d keyboard trim e keyboard f optical drive g primary and secondary hard drive h palmrest Disconnect the ExpressCard module connector from the 1 0 board 4 Remove the screw that secures the 1 0 board to the computer Lift the right edge of the 1 0 board upwards to disengage the connector and remove it from computer Installing the I O Board 1 2 3 4 Connect the I O board connector and slide th
9. procedures in After Working Inside Your Computer Removing the Primary Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover 3 Prythe retention clips away from the primary memory until it pops up Lift the primary memory and remove it from the computer o w we 29 Installing the Primary Memory 1 Insert the primary memory into the memory socket 2 Press the clips to secure the primary memory to the system board Install the a base cover b battery 4 Follow the procedures in After Working Inside Your Computer Removing the Secondary Memory 1 Followthe procedures in Before Working Inside Your Computer 2 Remove the a battery b keyboard trim c keyboard 3 Remove the screw that secures the memory shield to the computer and remove the memory shield P3 4 Pry the retention clips away from the memory module until it pops up Lift up the memory module and remove it from the computer o w we A Installing the Secondary Memory 1 Insert the secondary memory into the memory socket 2 Pressthe clips to secure the memory module to the system board 3 Place the memory shield in its original position on the computer and tighten the screw to secure it to the computer 30 4 Install the a keyboard b keyboard trim c battery 5 Follow the procedures in After Working Inside Your Computer Removing the Display Bezel
10. that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked 72 To enter the System Setup press lt F2 gt immediately after a power on or reboot 1 In the System BI0S or System Setup screen select System Security and press lt Enter gt The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted Press lt Esc gt and a message prompts you to save the changes Press lt Y gt to save the changes and exit from the System Setup The computer reboots 73 74 Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnos
11. the SD card out of the computer co A Installing the SD Card 1 Pushin the SD card into its slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the ExpressCard 1 Follow the procedures in Before Working On Your Computer 2 Push in on the ExpressCard 3 Slide the ExpressCard out of the computer Installing the ExpressCard 1 Insert the ExpressCard into the slot and press till it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Slide the release latch to unlock the battery 3 Flip and remove the battery from the computer Installing the Battery 1 Slide the battery into its slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the Subscriber Identity Module SIM Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Slide the SIM card out from the slot Installing the Subscriber Identity Module SIM Card 1 Pushin the SIM card into its slot 2 Install the battery 3 Follow the procedures in After Working Inside Your Computer Removing the Base Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Remove the screws that secure the base cover to the computer Press
12. the camera and LVDS cables to the correct connectors on the system board Place the LVDS cable bracket on the computer and tighten the screws to secure itto the computer F NOTE LVDS cable is available in M4700 without the bracket LVDS cable bracket is available only in M6700 Route the cables through the routing channels Insert the wireless antenna cables through the routing hole on the chassis Tighten the screws at the bottom and back of the computer Route and connect the antenna cables to their connectors Install the a b c d e f g palmrest primary and secondary hard drive optical drive keyboard keyboard trim base cover battery Follow the procedures in After Working Inside Your Computer 53 Removing the Display Hinges and Hinge Towers 1 Follow the procedures in After Working Inside Your Computer 2 Remove the a battery b base cover c keyboard trim d keyboard e optical drive f primary and secondary hard drive g palmrest h display assembly i display bezel Remove the screw that secures the left display hinge to the computer Remove the left display hinge and the left hinge tower from the computer Repeat steps 3 and 4 to remove the right display hinge and right hinge tower Installing the Display Hinges and Hinge Towers 1 Slide the right display hinge tower and the right hinge in their position on the computer 2 Tighten the screws to secure the right display hinge tower and
13. 0M with 2 GB GDDR3 AMD FirePro M6000 with 2 GB GDDR5 e NVIDIA Quadro K3000M with 2 GB GDDR5 e NVIDIA Quadro K4000M with 4 GB GDDR5 e NVIDIA Quadro K5000M with 4 GB GDDR5 Specification dual channel High Definition audio Specification network interface card capable of 10 100 1000 Mb s communication internal wireless local area network WLAN internal wireless wide area network WWAN bluetooth wireless support Specification PCI 2 3 PCI Express 1 0 and 2 0 SATA 1 0A 2 0 and 3 0 USB 2 0 and 3 0 PCle X16 96 Mb 12 MB Table 22 Ports and Connectors Feature Audio Network Adapter USB 2 0 USB 3 0 eSATA USB 2 0 IEEE1394 M4700 M6700 Video Memory card reader Docking port Subscriber Identity Module SIM port ExpressCard Smart card optional Table 23 Display Feature Type Size Dimensions Height Width Diagonal Active area X Y Maximum resolution Maximum Brightness Operating angle Refresh rate Specification two connectors for line out and line in microphone one RJ45 connector two two one one 4 pin IEEE 1394 connector one 6 pin IEEE 1394 connector 15 pin VGA connector 19 pin HDMI connector 20 pin DisplayPort connector one 8 in 1 memory card reader one one one one M4700 HD 1366 X 768 e FHD 1920 X 1080 15 6 inches 256 mm 10 07 inches 376 mm 14 80 inches 396 24 mm 15 60 inches 344 23 mm X 193 54 mm 1920 X 1080 pixels
14. 1 Follow the procedures in After Working Inside Your Computer 2 Remove the battery 3 Pry up the bottom edge of the display bezel 31 4 Work your way around the sides and top edge of the display bezel and remove the display bezel from the computer Installing the Display Bezel 1 Slide in the display bezel from the bottom and press on the display bezel 2 Work around the entire bezel until it snaps onto the display assembly 32 3 4 Install the battery Follow the procedures in After Working Inside Your Computer Removing the Camera 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a battery b display bezel Disconnect the camera cable Remove the screw that secures the camera module to the computer Remove the camera module from the computer Installing the Camera 1 2 3 4 5 Place the camera module in its slot on the computer Tighten the screw to secure the camera module to the computer Connect the camera cable Install the a display bezel b battery Follow the procedures in After Working Inside Your Computer Removing the Display Panel 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a battery b display bezel 33 3 Remove the screw that secures the display panel to the display assembly Flip the display panel over 34 5 Disconnectthe LVDS cable 6 Remove the
15. 220 nits HD 300 nits FHD 0 closed to 135 60 Hz M6700 HD 1600 X 900 FHD 1920 X 1080 17 3inches 270 60 mm 10 65 inches 416 70 mm 16 40 inches 439 42 mm 17 3 inches 382 08 mm X 214 92 mm HD 381 89 mm X 214 81 mm FHD 1920 X 1080 pixels 220nits HD 300nits FHD 81 Feature Minimum viewing angles Horizontal Vertical Table 24 Keyboard Feature Number of keys Layout Table 25 Touchpad Feature Active Area X axis Y axis Table 26 Camera Feature Type Resolution Table 27 Storage Feature Storage Storage Interface Drives configurations M4700 M6700 Size 82 M4700 M6700 40 60 FHD 10 30 50 FHD Specification United States 86 keys United Kingdom 87 keys Brazil 87 keys Japan 90 keys QWERTY AZERTY Kanji Specification 80 00 mm 40 50 mm Specification HD 720P with dual mic HD 1280 X 720 pixels 30 frames per second FPS Specification SATA 1 1 5 Gb s SATA 2 3 0 Gb s SATA 3 6 Gb s one internal 2 5 inch SATA HDD SSD SATA3 one mSATA SSD SATA2 two internal 2 5 inch SATA HDD SSD SATA3 one mSATA SSD SATA2 1 TB 5400 rpm 320 500 750 GB 7200 rpm 320GB 7200 rpm SED FIPS 128 256 512 GB SATA 3 SSD 256 GB SATA 3 SSD K NOTE The size of the hard drive is bound to change For more information see dell com Feature Specification O
16. Dell Precision Mobile Workstation M6700 Owner s Manual Regulatory Model P22F Regulatory Type P22F001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2013 12 Rev A01 Contents 1 Working on Your Computer ipee nre eas ke qr Before Working Inside Your Computer Recommended Tools 14 1 ied ied dide A del alle ce fd dao ete bate di es 8 Turning Off Your Computer u yy eene tenerent tnter SDD aa tet a ua a Ea 9 After Working Inside Your Computer M nitate n 9 2 Removing and Installing Components Removing the Secure Digital SD Card L nu Installing the SD Care RR Removing the ExpressCard aa eaea s ba ba p er or el e etie e MR see re ob Qua laqaq 11 Installing the ExpressCard ccf c aee ee ree ie D nri de Aula e eus eie eb desee anu apuyta Removing the BET UC
17. Ren od eed ds 21 Installingthe Pracessor Far ette e ete teta it ect C e ER Od ie iat e SOR dele su 22 Removing the Video sCard Fari icit ther eiie a et ene reine deed pota nae a ede de 22 Installing the Video Card Fan iocari urhe re nene etae de rur co nera EVE AAE AAAA 23 Removing the Keyboard EFI pasa cite le oe eio aee Etre pe i eren e Eee ite Foe EL dee nete c c de ee HRS 23 Installing the Keyboard Trim Removing the Bluetooth Module N 25 Installing the Bluetooth Module sese esee tenete ttn nnne tnnt nent tent tes L L n 26 Removing the KeyDoard iu eee itane deed tenero rece De Ree e Ta n nae d aa e ig re dd 26 Installing the Keyboard aient ren etit rennen referida dati ded veis aer aee eed 28 Removing the Primary Memory I testen MAAE intret tentes entrent tent tans testen inns ins 29 Installing the Primary Memory L n nuan 30 Removing the Secondary Memory sessi tente a n 30 Installing the Secondary Memory I L u 30 Removing the Display Bezel ua nee bie ree ter aD e Q q kha iere Re en dede a AU Installing the Display Bezel Removing the Came E REESE Installing the Camera u S uuu ayau akani ak akanayaq ana aaa q khalsa dad Removing the Display Ranek asmana anadai ataiadi aAa Aaaa EEEa Eaa aia aariate Installing the Display Panel a a a tener etie cte a Dreh rea hua aaa alata usaba Removing the Palmrest i i eee AE a no abana adea n Seta anay d Ra RT a
18. TR ARES Installing the Battery 2 indeed n ie nora ah quq re Pent ata guae baee qc dre ane it data lae adeb edd ete Removing the Subscriber Identity Module SIM Card Installing the Subscriber Identity Module SIM Card sese ns Removing tlie Base OOVA a e a a nibe sein vH enc E UE sassa RR TEYR TREES NEA RN EXE VR E PUER N Cu eC ud Installingithe Base COVOr eta ete edet opo Dee e aa ie ede ita as eee eie ie q 32 Removing the Wireless Local Area Network WLAN Card esses tentent Installing the Wireless Local Area Network WLAN Card essent tnt Removing Wireless Wide Area Network WWAN Card Optional sss Installing the Wireless Wide Area Network WWAN Card Optional Removingth BOTANIC Installing the Optical DriVB 5 nc eter ene eere Q akha aaa uba Gua uay s Removing the Primary Hard Drive I nennen nnt nnns insta insita tasas natn sens inia a Installing the Primary Hard Drive eese eene enne nennen nnn nnn nnne u uU Gua Removing the Secondary Hard Drive I aa Installing the Secondary Hard Drive essere tenete tette ttn tense tnter tentent Removing the Coin Cell Battery Installing the Coin Cell Battery eese eese nnne tnnt tente tentent tnter e tentent tni rinse nien Removing the Processor Fan aite trie CHER Hte n orae rie deor d de A
19. Your Computer 1 0 board video card video card heat sink processor heatsink palmrest video card fan secondary memory primary memory primary and secondary hard drive optical drive keyboard keyboard trim base cover battery ExpressCard SD card Remove the a b c d e f g h i Disconnectthe power connector cable from the system board and remove the power connector port from the battery base cover keyboard trim keyboard optical drive primary and secondary hard drive palmrest 1 0 board display assembly computer Installing the Power Connector Port 1 Insert the power connector port in its slot and connect the power connector cable to the system board 2 Install the a display assembly b 1 0 board c palmrest d primary and secondary hard drive e optical drive f keyboard g keyboard trim h base cover i battery 3 Follow the procedures in After Working Inside Your Computer Removing the Switch Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover c keyboard trim d keyboard e optical drive f primary and secondary hard drive g palmrest 3 Disconnect the switch board cable from the system board and remove it from the latches Remove the screws that secure the switch board to the computer and remove it from the computer E zm Installing the Switch Board 1 Alignthe switch board to
20. acket Install the secondary hard drive into the computer Tighten the screw that secure the secondary hard drive in the computer Install the a base cover b battery 6 Follow the procedures in After Working Inside Your Computer oP Oop gt Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover 20 3 Disconnect the coin cell battery cable Pry the coin cell battery upward and remove it from the computer Installing the Coin Cell Battery 1 4 Replace the coin cell battery in its slot in the computer Connectthe coin cell battery cable Install the a base cover b battery Follow the procedures in After Working Inside Your Computer Removing the Processor Fan 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a battery b base cover Remove the screws that secure the processor fan to the computer Remove the processor fan from the computer e 7 aui T e a TA lt 21 4 Disconnect the processor fan cable Installing the Processor Fan 1 Connect the processor fan cable 2 Insert the processor fan into its slot in the computer 3 Tighten the screws that secure the processor fan to the computer 4 Install the a base cover b battery 5 Follow the procedures in After Working Inside Your Computer Removing the Video Card Fan 1 Follow the procedur
21. d Module 1 Insert the ExpressCard module into its compartment 2 Tighten the screws to secure the ExpressCard module to the computer Connect the a ExpressCard cable to the system board b the USH board cable to the USH board for M4700 only 4 Install the a palm rest b primary and secondary hard drive c optical drive d keyboard e keyboard trim f base cover g battery h ExpressCard 5 Follow the procedures in After Working Inside Your Computer Removing the Heat Sink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover c keyboard trim d keyboard e optical drive f primary and secondary hard drive g palm rest h processor fan 3 Disconnect the camera cable and loosen the captive screws that secure the heat sink to the computer 4 Remove the heat sink from the computer Installing the Heat Sink 1 Replace the heat sink in its slot 2 Tighten the captive screws to secure the heat sink to the computer 3 Connect the camera cable to the system board 4 Install the a processor fan b palm rest c primary and secondary hard drive d optical drive e keyboard f keyboard trim g base cover h battery 5 Follow the procedures in After Working Inside Your Computer Removing the Processor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover c keyboard trim d keyboard e op
22. d in the operating system This feature only works when the computer is connected to AC power supply Disabled Does not allow the system to power on by special LAN signals when it receives a wake up signal from the LAN or wireless LAN Default Setting LAN Only Allows the system to be powered on by special LAN signals WLAN Only LAN or WLAN Allows you to block the computer from entering into the sleep state This option is disabled by default Block Sleep S3 Allows you to define how to use the battery charge when AC is plugged in The options are Standard Charge Express Charge Predominantly AC use Auto Charge Default Setting e Custom Charge you can set the percentage to which the battery must charge K NOTE All charging modes may not be available for all the batteries Allows you to define how to charge the battery The options are e Standard Charge Express Charge Default Setting Description Allows you to activate the adapter warning messages when certain power adapters are used This option is enabled by default Enable Adapter Warnings Allows you to define how the system handles mouse and touchpad input The options are SerialMouse e PS2Mouse 69 Option Numlock Enable Fn Key Emulation Keyboard Errors POST Hotkeys Table 9 Virtualization Support Option Virtualization VT for Direct 1 0 Table 10 Wireless Option Wireless Switch
23. e 1 0 board into its slot in the computer Tighten the screw to secure the 1 0 board to the computer Connect the ExpressCard module connector to the 1 0 board Install the a palmrest b primary and secondary hard drive c optical drive d keyboard e keyboard trim f base cover g battery h SD card Follow the procedures in After Working Inside Your Computer 49 Removing the Display Assembly 50 Follow the procedures in Before Working Inside Your Computer Remove the a battery b base cover c keyboard trim d keyboard e optical drive f primary and secondary hard drive g palmrest Disconnect the antenna cables from the wireless cards and push them down the routing hole 4 Flipthe computer and pull up the antenna cables through the routing hole 5 Flip the computer and remove the screws from the bottom and back of the computer 51 6 Remove the screws that secure the low voltage differential signalling LVDS cable bracket Remove the LVDS cable bracket and disconnect the LVDS cable and camera cable from the system board K NOTE LVDS cable is available in M4700 without the bracket LVDS cable bracket is available only in M6700 52 7 Remove the screws that secure the display assembly to the computer Remove the display assembly from the computer Installing the Display Assembly eo i Cm Gn Tighten the screws to secure the display assembly in place Connect
24. e ROE na naa Installing the PalmreSt iridis tenet draco acest e ne ied dca C uocare Cea n uw nun anm Eng dme dme a ona e Rouen Removing the ExpressCard Module Installing the ExpressCard Module sessi M a Removing the Heat Sink 2 iere dan Ree ete d de E eoe ra de ie rt Red edel e uay Installingthe Heat Silio rire eder enter eade rne rede aaa 65 wu REEL ere des Removing BUTS ed T8 13 19 ERR ERE E A EE TEA PS Installing the Processor a u ier te eode tn o reor ape naa unuqa aaa ea suam Dd ea qc deret ot ac pado ai eb delata Removing the Video Card Heatsink Installing the Video Card Heatsink Removing the IETEU TD installing the Video Carda 5 2 teet eoe Recte es ere ette e e tuh aaa utaq ea Rei re aa Lnd Removing the Input Output 1 0 Board sees esee eene tenerte tnnt M tati tentent Installing the 1 0 BO amp Id etre rendre arteriae ren tanien serere enar tieni doi Removing the Display Assembly l u u u Installing the Display ASSEMDI c ccscsssecsessesecssssceecsessececcsesecseceecaesaeseseeseesesseeseesacansaesasseseesaesassaesassasarsaesasenses Removing the Display Hinges and Hinge Towers Installing the Display Hinges and Hinge Towers L enn nnne nennen nnn nnn nnne nnns Removing the Hinge Covet s e aaa a Qa ne au awa aQ aha Qasa ne ei Dad ibd installing the Hinge COVE re as cu ec cce nature
25. e system board 39 12 Remove the screws that secure the palmrest to the computer 13 Lift the left edge of the palmrest Release the tabs on the right edge of the palmrest and remove the palmrest from the computer 40 Installing the Palmrest 1 Align the palmrest to its original position on the computer and press on the positions indicated until it snaps in place 2 Tighten the screw that secures the palmrest to the computer Connect the following cables a bluetooth module b power button c touchpad d media board e speaker Affix the adhesive tape that secures the media card cable speaker cable and touchpad cable to the palmrest Tighten the screws at the bottom of the computer Connect the smart card cable and affix the adhesive tape that secures it to the computer Install the a secondary hard drive b primary hard drive c optical drive d keyboard e keyboard trim f base cover g battery nome 8 Follow the procedures in After Working Inside Your Computer 41 Removing the ExpressCard Module 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a ExpressCard b battery c base cover d keyboard trim e keyboard f optical drive g primary and secondary hard drive h palm rest 3 Disconnect the a ExpressCard cable from the system board b the USH board cable from the USH board M4700 only 4 42 Installing the ExpressCar
26. e system or hard drive password NOTE Successful password changes take effect immediately NOTE Deleting the admin password automatically deletes the system password and the hard drive password Option System Password Internal HDD 0 Password Strong Password Password Configuration Password Bypass Password Change Non Admin Setup Changes Computrace CPU XD Support OROM Keyboard Access Admin Setup Lockout Description K NOTE Successful password changes take effect immediately Default Setting Not set Allows you to set change or delete the system password K NOTE Successful password changes take effect immediately Default Setting Not set Allows you to set change or delete the administrator admin password Default Setting Not set Allows you to enforce the option to always set strong passwords Default Setting Enable Strong Password is not selected You can define the length of your password Min 4 Max 32 Allows you to enable or disable the permission to bypass the System and the Internal HDD password when they are set The options are e Disabled Default Setting e Reboot bypass Allows you to enable or disable permissions to set a System password and a Hard Drive password when the admin password is set Default Setting Allow Non Admin Password Changes is not selected This option lets you determine whether changes to the setup option are permitted when an administrator passw
27. es in Before Working Inside Your Computer 2 Remove the a battery b base cover 3 Remove the screws that secure the video card fan to the computer Remove the video card fan from the computer Disconnect the video card fan cable e 22 Installing the Video Card Fan 1 Connectthe video card fan cable 2 Insert the video card fan into its slot and tighten the screws to secure it to the computer Install the a base cover b battery 4 Follow the procedures in After Working Inside Your Computer Removing the Keyboard Trim 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Pry up the keyboard trim starting from the top inner edge 23 4 Pryupthe bottom edge ofthe keyboard trim from the top inner edge 24 Installing the Keyboard Trim 1 Toe inthe keyboard trim from the front and align it to its original position on the computer Ensure that the hard tab on the left corner snaps into place 2 Press along the sides of the keyboard trim until it snaps in place Install the battery 4 Follow the procedures in After Working Inside Your Computer Removing the Bluetooth Module 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b keyboard trim 25 3 Disconnect the bluetooth cable from the system board and remove the screw that secures the bluetooth module from the computer S 4 Perform the following steps
28. formation Displays the charge status of the battery Allows you to change the order in which the computer attempts to find an operating system All the options are selected Diskette Drive InternalHDD e USB Storage Device CD DVD CD RW Drive e Onboard NIC You can also choose the Boot List option The options are e Legacy Default Setting e UEFI Allows you to set the date and time Description Allows you to configure the integrated network controller The options are e Disabled Option Parallel Port Serial Port SATA Operation Drives SMART Reporting Description Enabled Enabled w PXE Default Setting Allows you to define and set how the parallel port on the docking station operates You can setthe parallel port to Disabled AT PS2 ECP Identifies and defines the serial port settings You can set the serial port to Disabled e COM1 Default Setting COM2 COM3 COM4 K NOTE The operating system may allocate resources even if the setting is disabled Allows you to configure the internal SATA hard drive controller The options are e Disabled ATA AHCI RAID On Default Setting K NOTE SATA is configured to support RAID mode Allows you to configure the SATA drives on board The options are SATA 0 SATA 1 SATA 3 SATA 4 SATA 5 Default Setting All drives are enabled This field controls whethe
29. hannels Interrupt Levels BIOS Chip NVRAM Table 16 Processor Feature Processor type L1 cache L2 cache L3 cache Table 17 Memory Feature Type Speed Connectors Capacity Minimum Memory Specification Mobile Intel QM77 Express Chipset two 82C37 DMA controllers with seven independently programmable channels Integrated I O APIC capability with 24 interrupts 96 Mb 12 MB Specification e Intel Core ib and i7 Dual Core e Intel Core i7 Quad Extreme e Intel Core i7 Quad Core Up to 32 KB cache depending on processor type Up to 256 KB cache depending on processor type Up to 8 MB cache depending on processor type Specification DDR3 1600 MHz and 1866 MHz e Intel Core ib and i7 Dual Core processors two DIMM slots e Intel Core i7 Quad Core and i7 Quad Extreme processors four DIMM slots 1 GB 2 GB 4 GB and 8 GB 2 GB 79 Feature Maximum memory Table 18 Video Feature Type Data bus Video controller and memory M4700 M6700 Table 19 Audio Feature Integrated Table 20 Communication Feature Network adapter Wireless Table 21 Expansion Bus Feature Bus Type Bus Width BIOS Chip NVRAM 80 Specification e Intel Core ib and i7 Dual Core processors 16 GB e Intel Core i7 Quad Core and i7 Quad Extreme processors 32 GB Specification discrete PCle X16 e AMD FirePro M4000 with 1 GB GDDR5 e NVIDIA Quadro K1000M with 2 GB GDDR3 e NVIDIA Quadro K200
30. he ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you re start the system Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field 63 Keys Navigation lt Enter gt Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE Depending on your computer and installed devices the items listed in this section may or may not appear Table 2 General Option System Information Battery Information Boot Sequence Date Time Table 3 System Configuration Option Integrated NIC 64 Description This section lists the primary hardware features of your computer e System Information Memory Information Processor Information Device In
31. ice press Esc and click Yes to stop the diagnostic test Select the device from the left pane and click Run Tests If there are any issues error codes are displayed Note the error code and contact Dell 75 76 9 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights Beep Codes and Error Messages during the operation of the computer Device Status Lights Table 13 Device Status Lights g p Turns on when you turn on the computer and blinks when the computer is in a power management mode Turns on when the computer reads or writes data Turns on steadily or blinks to indicate battery charge status Turns on when wireless networking is enabled The device status LEDs are usually located either on the top or left side of the keyboard They are used to display the storage battery and wireless devices connectivity and activity Apart from that they can be useful as a diagnostic tool when there s a possible failure to the system The following table lists how to read the LED codes when possible errors occur Table 14 LED Lights Storage LED Power LED Blinking Solid Solid Blinking Blinking Blinking Blinking Blinking Blinking Blinking Blinking Off Solid Blinking Blinking Solid Off Blinking Off Blinking Wireless LED Solid Solid Blinking Solid Off Blinking Blinking Blinking Blinking Off Fault Description A possible processor failure has occ
32. ide the primary hard drive latch to the unlock position and pull out the hard drive from the computer e E DS e e A a M 3 gt 4 Flex the hard drive bracket outward and pull out the hard drive from the bracket NOTE A rubber filler is installed to the hard drive bracket for 7 mm hard drives It is designed to prevent vibrations and for correct installation of the 7 mm hard drives 9 mm hard drives do not require the filler when installed into the hard drive bracket Installing the Primary Hard Drive 1 Engage the primary hard drive bracket to the primary hard drive 2 Insert the primary hard drive into its slot in the computer till it clicks in place 3 Tighten the screws to secure the primary hard drive to the computer 4 Install the a base cover b battery 5 Follow the procedures in After Working Inside Your Computer Removing the Secondary Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover 3 Remove the screw that secure that secondary hard drive in place 4 Pull the tab upward and remove the secondary hard drive from the computer e 5 Remove the screw that secure secondary hard drive to the bracket 19 6 Remove the secondary hard drive from the bracket Installing the Secondary Hard Drive Engage the secondary hard drive bracket to the secondary hard drive Tighten the screw that secure the secondary hard drive br
33. its original position on the computer 2 Tighten the screws to secure the switch board to the computer 3 Connectthe switch board cable to the system board and secure it through the routing channel 62 Install the a b c d e f g palmrest primary and secondary hard drive optical drive keyboard keyboard trim base cover battery Follow the procedures in After Working Inside Your Computer 3 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware View the system hardware configuration Enable or disable integrated devices Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key Bring up the one time boot menu by pressing lt F12 gt key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive Diagnostics K NOTE Choosing Diagnostics will display t
34. ked If the Password Status is Locked you cannot change the System Password K NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or re boot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen appears In the System Security screen verify that Password Status is Unlocked Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space 6 0 D V 0 C Re enter the system password when prompted Type the system password that you entered earlier and click OK Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password Type the setup password that you entered earlier and click OK Press Esc and a message prompts you to save the changes Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure
35. le the additional processor sleep states Default Setting The options C states C3 C6 Enhanced C states and C7 options are enabled Allows you to enable or disable the Intel TurboBoost mode of the processor Default Setting Enable Intel TurboBoost Allows you to enable or disable the HyperThreading in the processor Default Setting Enabled Allows you to set the Rapid Start Technology feature This feature is enabled by default You can define the Rapid Start timer value Description Allows the computer to power on automatically when AC adapter is plugged The option is disabled Wake on AC Allows you to set the time at which the computer must turn on automatically The options are Disabled Default Setting Every Day Weekdays Allows you to enable the USB devices to wake the computer from standby mode The option is disabled Enable USB Wake Support Option Wireless Radio Control Wake on LAN WLAN Block Sleep Primary Battery Configuration Battery Slice Configuration Table 8 POST Behavior Option Adapter Warnings Mouse Touchpad Description Allows you to control the WLAN and WWAN radio The options are e Control WLAN radio Control WWAN radio Default Setting both the options are disabled This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enable
36. less devices The options are WWAN Bluetooth WLAN Option Description All options are enabled by default Table 11 Maintenance Option Description Service Tag Displays the service tag of your computer Asset Tag Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Table 12 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log Thermal Events Displays the thermal event logs and allows you to clear the thermal event log Power Events Displays the power event logs and allows you to clear the power event log Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 soso gt t co Re start the computer Go to dell com support Enter the Service Tag or Express Service Code and click Submit K NOTE To locate the Service Tag click Where is my Service Tag K NOTE If you cannot find your Service Tag click Detect My Product Proceed with the instructions on screen If you are unable to locate or find the Service Tag click the Product Category of your computer Choose the Product Type from the list Select your computer model and the Product Support page of your computer appears Click Get drivers and click View All Drivers
37. nd 848 kbps 1S015693 HID iClass FIPS201 NXP Desfire Table 31 Physical Dimension Physical M4700 M6700 Height 32 70 mm 1 28 inches 33 10 mm 1 30 inches Width 376 mm 14 80 inches 416 70 mm 16 40 inches Depth 256 mm 10 07 inches 270 60 mm 10 65 inches Weight Minimum 2 79 kg 6 15 Ib 3 52 kg 7 77 lb Table 32 Environmental Feature Specification Temperature range Operating 0 C to 40 C 32 F to 104 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating Storage Maximum vibration Operating Storage Maximum shock Operating Non operating Altitude Storage 84 10 to 90 non condensing 5 to 95 non condensing 0 66 GRMS 2 Hz 600 Hz 1 3 GRMS 2 Hz 600 Hz 140 G 2 ms 163 G 2 ms 0 m to 10668 m 0 ft to 35 000 ft Feature Airborne contaminant level Specification G1 or lower as defined by ANSI ISA S71 04 1985 85 86 Getting Help Contacting Dell K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 2 3 4 Visit dell com support Select your su
38. ord is set The option is disabled Allows Wireless Switch Changes Allows you to activate or disable the optional Computrace software The options are Deactivate Default Setting Disable e Activate NOTE The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed Allows you to enable the Execute Disable mode of the processor Default Setting Enable CPU XD Support Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot The options are Enable Default Setting One Time Enable Disable Allows you to prevent users from entering Setup when an Administrator password is set Default Setting Disabled 67 Table 6 Performance Option Multi Core Support Intel SpeedStep C States Control Intel TurboBoost Hyper Thread Control Rapid Start Technology Table 7 Power Management Option AC Behavior Auto On Time USB Wake Support 68 Description This field specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores This option is enabled by default Allows you to enable or disable multi core support for the processor The options are All Default Setting 1 2 Allows you to enable or disable the Intel SpeedStep feature Default Setting Enable Intel SpeedStep Allows you to enable or disab
39. pport category Verify your country or region in the Choose a Country Region drop down menu at the top of page Select the appropriate service or support link based on your need 87
40. ptical Drive Interface e SATA1 1 5 Gb s SATA2 3 0 Gb s Configuration support ODD modules and Air Bay with SATA HDD option Table 28 Battery Feature Type Specification lithium ion Dimensions 6 cell 9 cell 9 cell long cycle life LCL Depth Height Width Weight Voltage Temperature range Operating Non operating Coin cell battery Table 29 AC Adapter Feature Input voltage Input current maximum Input frequency Output power Output current Rated output voltage Dimensions Height Width Depth Temperature range 82 60 mm 3 25 inches 190 65 mm 7 50 inches 20 mm 0 78 inches 6 cell 345 g 0 76 Ib 9 cell 9 cell LCL 535 g 1 18 Ib 11 10 V 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 3 V CR2032 lithium ion cell M4700 90 VAC to 264 VAC 2 50 A 50 Hz to 60 Hz 180 W 9 23 A 19 50 VDC 180 W 30 mm 1 18 inches 155 mm 6 10 inches 76 mm 2 99 inches M6700 90 VAC to 264 VAC 3 50 A 50 Hz to 60 Hz 240 W 12 30 A 19 50 VDC 240 W 25 40 mm 1 inch 200 mm 7 87 inches 100 mm 3 93 inches 83 Feature M4700 M6700 Operating 0 C to 40 C 32 F to 104 F Non Operating 40 C to 65 C 40 F to 149 F Table 30 Contactless Smart Card Feature Specification Supported Smart Cards and IS014443A 160 kbps 212 kbps 424 kbps and 848 kbps Technologies 15014443B 160 kbps 212 kbps 424 kbps a
41. r hard drive errors for integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification 65 Option USB Configuration USB PowerShare Miscellaneous Devices Table 4 Video Option LCD Brightness Optimus Table 5 Security Option Admin Password 66 Description Description Enable SMART Reporting This option is disabled by default Allows you to define the USB configuration The options are Enable Boot Support Enable External USB Port Default Setting both the options are enabled Allows you to configure the behavior of the USB PowerShare feature This option is disabled by default Enable USB PowerShare Allows you enable or disable the various on board devices The options are Enable Fixed Bay Enable Microphone Enable ExpressCard Enable eSATA Ports Enable Camera Enable Hard Drive Free Fall Protection Enable Media Card and 1394 Enable Media Card Only Disable MC 1394 Default Setting The highlighted devices are enabled Allows you to set the panel brightness when the ambient sensor is Off Allows you to enable or disable the NVIDIA Optimus technology Enable Optimus Default Setting Description Allows you to set change or delete the administrator admin password Ea Ea Ea NOTE You must set the admin password before you set th
42. rd fan I palmrest m heatsink n processor 0 video card heatsink p video card q 1 0 board r display assembly 3 Disconnect the processor fan cable and the coin cell battery cable from the system board 56 4 Remove the screws that secure the low voltage differential signaling LVDS cable bracket to the computer and remove it from the computer 5 Disconnect the LVDS camera and power connector cables from the system board 57 6 Disconnect the switch board cable from the system board 7 Remove any mini cards if available 8 Remove the screws that secure the system board to the computer and lift the bottom edge of the system board at a 20 degree angle 58 9 Remove the system board from the computer Installing the System Board 1 Align the system board into its original position on the computer Tighten the screws to secure the system board to the computer Connect the following cables a switch board b power connector c LVDS d camera e coin cell battery f processor fan Install all the mini cards if available 5 Place the LVDS cable bracket in its original position on the computer and tighten the screws to secure it to the computer 59 7 Removing the Power Connector Port 1 2 60 Install the a b c d e f g h i i k q Follow the procedures in After Working Inside Your Computer Follow the procedures in Before Working Inside
43. screws that secure the display brackets to the display panel Remove the display brackets 35 Installing the Display Panel mc m An gt 7 Align the display brackets to the display panel Tighten the screws to secure the display brackets to the display panel Connectthe LVDS cable and affix the adhesive tape Align the display panel in its original position on the computer Tighten the screws to secure the display panel to the display assembly Install the a display bezel b battery Follow the procedures in After Working Inside Your Computer Removing the Palmrest 1 2 36 Follow the procedures in Before Working Inside Your Computer Remove the a battery b base cover c keyboard trim d keyboard e optical drive f primary hard drive g secondary hard drive Peel back the adhesive tape that secures the smart card cable to the computer IN 4 Disconnectthe smart card cable from the computer 5 Remove the screws at the bottom of the computer 37 38 Peelthe adhesive tape that secures the media board cable and speaker cable to the palmrest Disconnectthe media board cable and the speaker cable from the system board Peelthe adhesive tape that secures the touchpad cable to the palmrest NY 9 Disconnect the touchpad cable from the system board 10 Disconnect the power button cable from the system board 11 Disconnect the bluetooth module cable from th
44. t 87 Contacting Dell esses 87 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist Youhave read the safety information that shipped with your computer Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer A CAUTION Handle components and cards with care Do not touch the components or contacts on a
45. the right hinge to the computer 3 Repeat steps 1 and 2 to secure the left hinge tower and the left display hinge to the computer 4 Install the a display bezel b display assembly c palmrest d primary and secondary hard drive e optical drive f keyboard g keyboard trim h base cover i battery 5 Follow the procedures in After Working Inside Your Computer Removing the Hinge Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover c keyboard trim d keyboard e optical drive f primary and secondary hard drive g palmrest h display assembly 54 3 Remove the screws that secure the hinge cover to the computer Remove the hinge cover from the computer D D Installing the Hinge Cover 1 Place the hinge cover in its position on the computer Tighten the screws to secure the hinge cover to the computer Install the a b c d e f g h display assembly palmrest primary and secondary hard drive optical drive keyboard keyboard trim base cover battery Follow the procedures in After Working Inside Your Computer 55 Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a SD card b ExpressCard c battery d base cover e keyboard trim f keyboard g optical drive h primary and secondary hard drive i primary memory j secondary memory k video ca
46. the rubber tabs towards the rear of the computer to disengage the base cover 4 Flip and remove the base cover from the computer Installing the Base Cover 1 Slide in and place the base cover to align with the screw holes correctly on the computer 2 Tighten the screws to secure the base cover to the computer 3 Install the battery 4 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover 3 Disconnect and un route the antenna cables connected to the WLAN card Remove the screw that secures the WLAN card to the computer Remove the WLAN card from the computer Installing the Wireless Local Area Network WLAN Card Insert the WLAN card in its slot in the computer Tighten the screw to secure the WLAN card to the computer Install the a base cover b battery 5 Follow the procedures in After Working Inside Your Computer Removing Wireless Wide Area Network WWAN Card Optional 1 Follow the procedures in Before Working Inside Your Computer 1 2 3 Route through the routing channel and connect them to the WLAN card 4 2 Remove the a battery b base cover 3 Disconnect and un route and remove the antenna cables connected to the WWAN card Remove the screw that secures the WWAN card to the computer Remove the WWAN card from the
47. tical drive f primary and secondary hard drive g palm rest h processor fan i heat sink 44 3 Rotate the processor cam lock in a counter clockwise direction Remove the processor from the computer Installing the Processor 4 Align the notches on the processor and the socket and insert the processor into the socket Rotate the processor cam lock in a clockwise direction Install the a b c d e f g h i heat sink processor fan palm rest primary and secondary hard drive optical drive keyboard keyboard trim base cover battery Follow the procedures in After Working Inside Your Computer Removing the Video Card Heatsink 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a b c d e f g h i battery bottom door keyboard trim keyboard optical drive primary and secondary hard drive palmrest video card fan heatsink 45 3 Loosen the captive screws that secure the video card heatsink to the computer 4 Remove the video card heatsink from the computer Installing the Video Card Heatsink 1 Place the heatsink on its original position in the computer 2 Tighten the captive screws to secure the heatsink 46 3 Install the a heatsink b video card fan c palmrest d primary and secondary hard drive e optical drive f keyboard g keyboard trim h base cover i battery 4 Follow the procedures
48. tics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to Run tests automatically or in an interactive mode Repeat tests Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed 1 Power on the computer As the computer boots press the lt F12 gt key as the Dell logo appears On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices If you wish to run a diagnostic test on a specific dev
49. u must remove the main battery before you service the computer Remove the main battery Turn the computer top side up Open the display 10 Pressthe power button to ground the system board fX CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display A CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Recommended Tools The procedures in this document may require the following tools e Smallflat blade screwdriver 0 Phillips screwdriver 1 Phillips screwdriver Small plastic scribe Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings b Select the O and then select Shut down Using a mouse a Pointto upper right corner of the screen and click Settings I b Clickthe O and select Shut down n Windows 7 1 Click san QD 2 Click Shut Down or 1
50. urred The memory modules are detected but has encountered an error A system board failure has occurred A possible graphics card video failure has occurred System failed on hard drive initialization OR System failed in Option ROM initialization The USB controller encountered a problem during initialization No memory modules are installed detected The display encountered a problem during initialization The modem is preventing the system from completing POST Memory failed to initialize or memory is unsupported 71 Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white light Alternately blinking amber light with steady white light Constantly blinking amber light Light off White light on 78 An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Temporary battery failure with AC adapter present Fatal battery failure with AC adapter present Battery in full charge mode with AC adapter present Battery in charge mode with AC adapter present Specifications Technical Specification K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon Help and Support and then select the option to view information about your computer Table 15 System Information Feature System Chipset DMA C

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