HIS H795QC3G2M AMD Radeon HD7950 3GB graphics card
Contents
1. 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 22 Using the Control Center Software Table 6 1 Control Center Access Routes in Windows Access Route Instructions Windows Desktop 1 Right click anywhere on the desktop 2 From the shortcut menu that appears click the Control Center option Windows Start Menu 1 Click Start on the Windows task bar 2 Click All Programs followed by the Control Center option Windows Notification Area 1 Right click the Control Center icon in the Windows Notification Area 2 From the shortcut menu click the Control Center option Desktop Shortcut If you chose to create a desktop shortcut to the Control Center application during the driver installation double click the shortcut To start the application in Linux type the command amdcccle in the terminal window To start the application with superuser privileges do any of the following Log on as a superuser before running the command amdcccle Run the command sudo amdcccle and provide the superuser password when prompted e Run the command amdxdg su c amdcccle and provide the superuser password when prompted Note Certain Control Center settings can only be changed with superuser privileges 6 3 Using the Control Center Help System The help system that is available with the Control Center software application provides detailed usage information and tips for configuring your AMD2. AVAILABLE FROM MPEG LA L L C 6312 S FIDDLERS GREEN CIRCLE SUITE 400E GREENWOOD VILLAGE COLORADO 80111 Disclaimer While every precaution has been taken in the preparation of this document Advanced Micro Devices Inc assumes no liability with respect to the operation or use of AMD hardware software or other products and documentation described herein for any act or omission of AMD concerning such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection with the furnishing performance or use of the AMD hardware software or other products and documentation provided herein Ensure that you have the latest documentation AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Important Safety Instructions Note This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product Read all instructions before beginning installation All safety and installation instructions should be read before the product is installed or operated Retain all instructions Safety installation and operating instructions should be retained for future reference Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding For continued protect
3. discontinue or make changes to its products at any time without notice Trademarks AMD the AMD Arrow logo AMD Athlon AMD Catalyst AMD CrossFire AMD Radeon Catalyst Control Center HydraVision SurroundView and combinations thereof are trademarks of Advanced Micro Devices Inc HDMI is a licensed trademark of HDMI Licensing LLC Pentium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Linux is a registered trademark of Linus Torvalds Windows and Windows Vista are registered trademarks of the Microsoft Corporation in the United States and or other jurisdictions PCle is a registered trademark of PCI SIG Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies Dolby Laboratories Inc Manufactured under license from Dolby Laboratories Rovi Corporation This device is protected by U S patents and other intellectual property rights The use of Rovi Corporation s copy protection technology in the device must be authorized by Rovi Corporation and is intended for home and other limited pay per view uses only unless otherwise authorized in writing by Rovi Corporation Reverse engineering or disassembly is prohibited USE OF THIS PRODUCT IN ANY MANNER THAT COMPLIES WITH THE MPEG 2 STANDARD IS EXPRESSLY PROHIBITED WITHOUT A LICENSE UNDER APPLICABLE PATENTS IN THE MPEG 2 PATENT PORTFOLIO WHICH LICENSE IS
4. responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange AMD is not responsible for any expense incurred accessing Customer Care It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget AMD Customer Carereserves therightto limit support options for products that are not registered or are reaching end of life 7 3 International Compliance Information This section details the worldwide compliance information for this product which is manufactured to be compliant in the regions where it is sold AMD products are either Class A or Class B compliant and are indicated accordingly on the compliance label for each product The following regulatory information applies to Class A and Class B products 7 3 1 FCC Compliance Information USA Class A This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 28 Reference AMD Radeon HD 7900 Series Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the
5. the following procedure For more information see the help system for the Control Center application 1 Navigate to the AMD CrossFire Configuration page located under the following groups 5 Standard View Performance or Gaming gt Performance 5 Advanced View Performance or Gaming From the GPU selection menu at the top of the page select the desktop associated with the GPU that you want to use as the Display GPU Select Enable CrossFire Note The Choose from the following Rendered GPU combinations drop down list automatically populates with all available render GPUs based on the selected display GPU The list displays only GPUs that can be enabled for AMD CrossFire Other combinations are not listed here but may be listed on the AMD CrossFire Diagnostics page From the list select the appropriate combination Note Ifthe selected combination is not the most optimal choice for your system a message appears at the bottom of the page notifying you of this Click Apply When AMD CrossFire is enabled the GPU Accelerated Physics feature might be automatically disabled for all cards and displays in the configuration except those used by AMD CrossFire 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 20 AMD CrossFire Technology AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Chapter 6 Using the Control Center Software 6 1 Control Center Overview The C
6. then Device Manager under the System group 4 Expand Display Adapter and then right click the driver for the graphics card you are replacing 5 Inthe shortcut menu that appears click Uninstall The driver for the old graphics card is uninstalled 6 Turn off the system 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 4 Getting Started AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Chapter 2 Hardware Installation This chapter details how to install the AMD Radeon HD 79xx graphics card in your system 2 1 Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time This section briefly describes the high level steps for both cases 2 1 1 Replacing an Existing Card If you are replacing an existing graphics card you need to Start the computer and then uninstall the old graphics driver Turn off the computer and then remove the old card Install the new card and then connect the monitor Start the computer and then install the new drivers and software a e N Restart the computer 2 1 2 Installing the First Card for this PC If this is the first graphics card for this PC you need to 1 With the computer off install the new card and then connect the monitor 2 Start the computer and then install the new drivers and
7. 7 upper Translation Class A Equipment Business purpose info telecommunications equipment As this equipment has undergone EMC registration for business purpose the seller and or buyer is asked to beware of this point and in case a wrongful sale or purchase has been made it is asked that a change to household use be made KN22 and KN24 Class B 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 32 Reference 2 717210 g Hs Sali 0 2121 728500 2 5 SOA ASHE AS 535 TE ARS SP gt SLICK Translation Class B Equipment Household purpose info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area KN22 and KN24 7 3 7 BSMI Certification Information Taiwan Class A ESTAF ABE ENE PS Fr ARE BAAS TH 58150 FAS BRERA BAAR gt Translation This is a Class A Information Product when used in residential environment it may cause radio frequency interference under such circumstances the user may be requested to take appropriate countermeasures D33A27 0 CNS13438 Class B D33A27 0 CNS13438 AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Reference 33 7 3 8 C Tick Australia and New Zealand C ACMA Australian Communications and Media Authority Radiocommunications Act 1992 Australia per noti
8. AMD AMD Radeon HD 7900 Series User Guide Part Number 51126_enu_1 1 2013 Advanced Micro Devices Inc All rights reserved The contents of this document are provided in connection with Advanced Micro Devices Inc AMD products AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to discontinue or make changes to products specifications product descriptions or documentation at any time without notice The information contained herein may be of a preliminary or advance nature No license whether express implied arising by estoppel or otherwise to any intellectual property rights is granted by this publication Except as set forth in AMD s Standard Terms and Conditions of Sale AMD assumes no liability whatsoever and disclaims any express or implied warranty relating to its products including but not limited to the implied warranty of merchantability fitness for a particular purpose or infringement of any intellectual property right AMD s products are not designed intended authorized or warranted for use as components in systems intended for surgical implant into the body or in other applications intended to support or sustain life or in any other application in which the failure of AMD s product could create a situation where personal injury death or severe property or environmental damage may occur AMD reserves the right to
9. FCC Rules These limits are design to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Warning Changes or modifications to this device not expressly approved by Advanced Micro Devices Inc could void the user s authority to operate the equipment FCC Part 15 Subpart B Class A Class B This product complies with FCC Rules Part 15 Operation is subject to the following conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular install
10. Graphics Hardware 7 1 1 2 The computer beeps and the boot process stops Make certain that the graphics card is properly connected to the internal power supply and the motherboard 7 1 1 3 No display on power up Try these possible solutions Verify that the monitor is connected properly to the computer and a power supply Reconnect all the hardware device cables that were removed during the installation of the graphics card If any adapters or video switches are being used remove them and connect the displays directly to the graphics card Checkthe motherboard manufacturer s Web site for an SBIOS update 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 24 Reference Turn off the on board video Install a different graphics card If there are no display issues then the graphics card in question may be defective If your motherboard has on board graphics capabilities you may need to disable them Consult your motherboard documentation for more information Note Some manufacturers do not allow the on board graphics to be disabled or to become the secondary display For more troubleshooting tips see knowledgebase article 737 22472 How to Troubleshoot No Display on Re start Issues 7 1 1 4 The computer does not boot up properly Verify that the installation instructions were followed correctly Make certain that the graphics card is properly connected to the power supply and the motherboa
11. Match the Resolution of the Desktop There is no display on the TV The TV will not display anything until Windows starts this may take several minutes Make sure the TV is set to YPbPr input DVDs will not play in high quality modes For displays connected using an analog connection playback of CSS protected DVDs may be restricted to certain modes For displays connected using a digital connection playback on certain DVD players may also be restricted if HDCP high bandwidth content protection cannot be enabled This restriction also applies to displays connected using active DisplayPort adapters The display appears tilted Consult the HDTV documentation TVs monitors connected cannot be enabled Check individual connections to the TVs monitors If TVs and or monitors connected using DisplayPort adapters passive dongles or active dongles cannot be enabled visit amd com eyefinity to check the connectivity options available for your graphics card and that your chosen configuration is supported For a list of AMD Eyefinity validated dongles see http support amd com us eyefinity Pages eyefinity dongles aspx Required display resolution is missing unavailable in Catalyst Control Center Make sure that The desired resolution is supported for the display being used The graphics driver has been properly installed The connectors cables switches and or adapters connecting the display to the graphics card a
12. ation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC 15 Subpart B Class B For further compliance information 2013 Advanced Micro Devices Inc Reference 29 Advanced Micro Devices Inc 1 AMD Place P O Box 3453 Sunnyvale CA 94088 3453 USA Tel 408 749 4000 7 3 2 Industry Canada Compliance Statement Canada Class A This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe A est conforme a la norme NMB 003 du Canada Class B This Class B digital apparatus comp
13. ces of section 182 AS NZS CISPR 22 7 3 9 Product Environmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards For information on China RoHS EU RoHS or EU REACH compliance please refer to Product Environmental Compliance on the AMD Web site 7 3 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European Union This product was manufactured by Advanced Micro Devices Inc A 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 34 Reference AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc
14. cluded in the custom install 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 10 Software Installation 1 Insert the Software and Documentation CD Note If the install wizard does not start navigate to the CD drive and double click ATISETUP exe 2 From the menu that appears click Software Install 3 Follow the on screen instructions When prompted select either Express or Custom Not all software components are installed using the Express installation Custom installation allows you to select individual software components for installation Tip If the installer fails to install the driver or you have a software conflict you can download the latest software from support amd com us gpudownload Pages index aspx and then install it AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Chapter 4 Display Configuration This section describes how to configure displays and lists available display connections for your graphics card 4 1 AMD Radeon HD 79xx Connections The following figure shows the display connections available on your AMD Radeon HD 79xx graphics card Note The baseplate may not appear exactly as depicted Figure 4 1 AMD Radeon HD 79xx Display Connections DisplayPort compliant devices HDMI connection Type A Carries video and audio signals to HDMI compliant devices 4 Dual link DVI I connection Provides video digital signals and HDMI o
15. d directly to the power supply locate the appropriate power connector cable s from the power supply and connect it or them to the graphics card s supplementary power connector s Note If applicable before installing a card that requires a supplementary power connection make sure your existing power supply has such a connection available Tip The location of power connections may vary between models They can be located on either the side or back of the card AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Hardware Installation 7 Figure 2 1 Possible Power Connection Locations on the Graphics Card Power supply Graphics card 8 Fasten the graphics card securely to the back panel 9 Make sure no internal cables are interfering with components inside the computer for example a cooling fan and then replace the computer cover 10 Reconnect any cables you have disconnected during installation and then plug in the computer s power cord 11 Turn on the monitor and then the computer If you have properly installed the graphics card the computer should start normally Proceed to install the software and drivers for your AMD Radeon HD 79xx graphics card 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 8 Hardware Installation AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Chapter 3 Software Installation This chapter describes the ins
16. display using non DisplayPort signals The type of adapter dongle used determines the number of displays that can be supported by your graphics card In general more displays can be supported with DisplayPort adapters and active dongles than with passive ones Note A list of compatible adapters dongles for your graphics card can be found at http support amd com us eyefinity Pages eyefinity dongles aspx 4 2 1 Multiple Displays Your AMD Radeon HD 79xx graphics card provides display functionality for up to six displays using any combination of the following Any number of Mini DisplayPort connections You can connect more than one display to a Mini DisplayPort connection using a daisy chain configuration or a hub multi display support is made possible through the DisplayPort v1 2 standard Two connections between the dual link DVI and HDMI connections The following table shows some examples of multiple display configurations A indicates an active adapter is used and P indicates a passive adapter is used Display abbreviations are mDP Mini DisplayPort DVI dual link DVI I AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Display Configuration 13 Table 4 2 Sample Display Configurations Sample Display DVI I mDP mDP HDMI Total Configuration Connector Connector Connector Connector Output 6xmDP Native x6 5 6 DVI 2xmDP 2xmDP Native Native x2 Native x2 5 2
17. er software application and drivers For more details see knowledgebase articles GPU 57 How to Uninstall Pre existing Graphics Card Drivers and GPU 33 GPU 1 GPU 2 How to Install AMD Catalyst Software on Windows 7 Windows Vista Windows XP 7 1 2 6 Screen Rotation is Unavailable or Does Not Work Screen rotation is not an available feature on AMD CrossFire systems 7 1 2 7 Video Displays Flicker During System Startup This is normal during AMD CrossFire startup 7 1 2 8 AMD CrossFire Disabled after Swapping Moving Cards If you change the AMD CrossFire configuration by moving the graphics cards to different slots on the motherboard disable AMD CrossFire and restore factory default settings in the Control Center software application first Once the cards have been swapped enable AMD CrossFire This ensures the new configuration is detected by the computer 7 1 3 HDTV Adapter Troubleshooting The following troubleshooting tips may help if you experience problems with HDTV More troubleshooting information can be found on the AMD Web site Please visit http support amd com 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 26 Reference 7 1 3 1 7 1 3 2 el 7 1 3 4 7 1 3 5 7 1 3 6 There is a black border around the TV when using an HDMI connection Try adjusting the overscan underscan of the TV For more information see knowledgebase article GPU 72 Unable to Adjust a Digital Display to
18. ialog appears 2 Click the Settings tab and then select the screen resolution and color depth that best suit your requirements and the display s performance 3 Click Advanced and then select the Monitor tab 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 14 Display Configuration 4 Choose a refresh rate from the drop down list Choosing a refresh rate unsupported by the display may damage it Consult the display s documentation if necessary 5 Click OK Once you have configured the main display you can configure any other displays that are connected 6 To configure another display do the following a Right click on the desktop and in the shortcut that appears click Properties Note The Control Center software application can also enable and configure multiple monitors b To access the basic multi monitor configuration settings click the Settings tab c Select the monitor icon identified by the number 2 Note When using multiple monitors with the graphics card one monitor will always be the primary display additional monitors will be designated as secondary d Click Extend my Windows desktop onto this monitor e Set the Screen Resolution and Color Quality as appropriate for the second monitor f Click OK AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Chapter 5 AMD CrossFire Technology Note These features are only available for AMD Radeon HD 79x
19. in PCIe connector and one 150 watt 8 pin PCIe connector Certified power supplies are strongly recommended for a list of certified power supplies see ati amd com certifiedpsu 1 1 2 AMD CrossFire Requirements Minimum requirements for installing an additional graphics card for AMD CrossFire configuration AMD CrossFire certified motherboard For an up to date listing of AMD CrossFire certified motherboards see support amd com us certified Pages certified components aspx A second AMD CrossFire graphics card compatible with the AMD Radeon HD 79xx One AMD CrossFire internal bridge interconnect per additional board included A 600 watt or better power supply with two 6 pin power connectors and two 8 pin power connectors For an up to date listing of certified power supplies see support amd com us certified power supplies Pages listing aspx Certified system cases with good airflow and cooling are recommended 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 2 Getting Started For more information see Chapter 5 AMD CrossFire Technology p 15 1 2 Recording the Serial and Part Numbers Write down the serial number and part number before installing The serial number and 102 part number on the graphics card are required for registration and free support They are located on a sticker on the back of the card The emphasized numbers in bold are required for registration and free support Figu
20. ing the AMD Catalyst Software Suite Windows OS eee 9 Chapter 4 Display Configuration 0 0 BR 11 11 AD Tisplay COnti SULA OMS o c e tee Rd edu BU fd Geely o te e teste s 11 42 MW tm 12 4 3 Using Adapters oe oct e etude menos 13 4 4 Configuring the Display Optional sers utter tert o ect ate tatit 13 Chapter 5 AMD CrossFire Technology 15 5 1 AMD CrossFire Overview e He eem nenne nenne rennes 15 5 2 Installing AMD CrossFire Graphics Cards Hee 15 5 3 Enabling AMD CFOSSFIFG eto Batch eter 19 Chapter 6 Using the Control Center Software 21 6 1 Control Center Overview A ei O tetto te tutte 21 21 6 3 Usingth Control Center Help Systemes invia RU we aed ee Nee OY O do A 22 Chapter 7 23 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series vi Fes Troubleshootin ge oen tI UR alert YO ut EN de YY ede ten YND OR 23 7 1 1 Graphics Card Installation Troubleshooting 23 2 24 7 1 3 HDTV Adapter HH HH nemen 25 7 2 Customer Care v eos ole Mada yo ane antes hacen nl tet y y Manes de hans os 26 721 6 27 7 2 2 NISC nut recepere A Eee Deco Bae Ree Y YN AYN A FN TN s 27 27 27 0 Compliance Info
21. ion against the risk of electric shock and fire install this accessory only in products equipped with a three wire grounding plug a plug having a third grounding pin This is a safety feature Do not remove the grounding pin of a three pin plug Attach product securely All product securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis as appropriate 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Contents Chapter 1 Getting Started i ed es GW eee was ee BEES eee 1 1 System REQUINEMMEMIS si ed ay UD yd y A da dede ete As atta ede 1 TTL 1 1 1 2 AMD CrossFire 1 1 2 Recording the Serial and Part NUMBERS Dt edet Pme eget ees 2 1 3 Uninstalling the Old Driver Windows XP eem 2 1 4 Uninstalling the Old Driver Windows Vista Windows 7 3 Chapter 2 Hardware Installation 5 2 31 dinstallation OVeFy I GW seed on tta tem e 5 2 1 Replacing an Existing Gard ee eee e redet bete teas 5 9 5 2 2 Installing the Graphics Cards tte teer er pee HH A pe vee Ffyn 5 Chapter 3 Software Installation 9 3T AMD Drivers and Software x i s a e EUN 9 3 2 Install
22. lies with Canadian ICES 003 Cet appareil num rique de la Classe B est conforme la norme NMB 003 du Canada 7 3 3 CE Compliance Information European Union Class A Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EMC Directive 2004 108 EC CISPR 22 EN 55022 Class A Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements Class B EMC Directive 2004 108 EC CISPR 22 EN 55022 Class B Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements 7 3 4 Electrical Safety Europe The Low Voltage Directive 2006 95 EC EN 60950 1 Safety of Information Technology Equipment 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 30 Reference USA Canada UL 60950 1 Information Technology Eguipment Safety Part 1 General Requirements e CSA C222 No 60950 1 Information Technology Eguipment Safety Part 1 General Requirements International IEC 60950 1 Information Technology Equipment Safety Part 1 General Requirements To meet UL safety require
23. ments the computer s maximum room temperature should not exceed 40 C This product complies with the PCI Express 500W Electromechanical Specification please refer to the manufacturer for additional information Other relevant input power data will also be available c UL us LISTED T ACCESSORY INS Sut E 7 3 5 VCCI ITE Compliance Information Japan Class A FANE CH ORME REN CHER 5 gt T 00186 2 106 E Translation This is a Class A product based on the standard of the VCCI Council If this equipment is used in a domestic environment radio interference may occur in which case the user may be required to take corrective actions VCCI V 3 Class B AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Reference 31 COMI 7 7 A CH COMBI HMMM CHEI SOL MELTED DOW VAST a ROE CHES L SREB ADD 258 ET Ba HA SC HE CIE LU RY LT FAV 7606 8 Translation This is a Class B product based on the standard of the VCCI Council If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual VCCI V 5 7 3 6 KC Certification Information Korea Class A AB 2 2 F8 2 5 7 24 7 0 21212 91 65 St 7 7 24 Ero Xp O BS T9l5H 7 ater 5 Tel Hoe 75 50 u 5 5 lt
24. ontrol Center software application contains settings for configuring and fine tuning your AMD product Use it to manage desktops and displays optimize your graphics processor for enhanced 3D application and video quality and configure your CPU for improved power savings or system performance You can also use the performance tools in the application to monitor and manage clock speed and memory use for your graphics card to ensure that your AMD product is configured and running as efficiently as possible The application provides a Standard View for guided configuration and an Advanced View for quick and easy access to all available features and settings It also provides a search feature for finding specific pages as well as the ability to bookmark pages by pinning them within the application The following is a list of common configuration tasks that can be completed using the application Adding and removing displays Rotating displays Setting the main primary display Duplicating and extending desktops Arranging desktops Enabling and disabling 3D application and video settings More information on the application and its available features are provided through the comprehensive Control Center help system Note Feature availability varies between AMD products and operating systems 6 2 Starting the Control Center Software To start the Control Center software application in Windows use any of the following methods
25. our computer Note When disabling AMD CrossFire you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Reference 25 7 1 2 3 Card Reversal Recommended A recommendation message to reverse the graphics card positions may appear if the primary graphics card is not installed into the primary PCIe slot Although AMD CrossFire can be enabled performance may be improved by reversing the graphics cards in the computer See your motherboard s manual to determine which is the primary PCIe slot 7 1 2 4 3D Client is Active You will not be ableto start AMD CrossFire if a 5D application game or video playback such as a DVD movie is running Close all open 5D applications games and movie player applications and then enable AMD CrossFire 7 1 2 5 AMD CrossFire is Currently Unavailable This error has occurred because AMD CrossFire did not correctly detect your graphics hardware or there is a problem with the software Check that the graphics cards are installed correctly Check that the interconnect cable if applicable is installed correctly Close all running 3D applications Check that the AMD CrossFire mode is set to Software in the Control Center application The AMD Radeon HD 79xx can only use AMD CrossFire technology in software mode Reinstall the Control Cent
26. product The help system also provides conceptual information on the technologies that are available for your product Use the following steps to access the help system 1 Open the Control Center application 2 Choose one of the following options Set the mouse focus to the application window by clicking the window and press F1 on your keyboard Click the Help button shown as a question mark located in the titlebar of each page within the application Right click the Control Center icon in the Windows taskbar notification area system tray and click Help The help system opens to provide context sensitive help for the current page or general usage information AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Chapter 7 Reference The following section offers troubleshooting tips and provides customer care warranty and compliance information 7 1 Troubleshooting Note Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card 7 1 1 Graphics Card Installation Troubleshooting For more advanced troubleshooting information contact AMD Customer Care at http support amd com 7 1 1 1 The graphics card doesn t fit any of the motherboard slots The graphics card needs to be exchanged for one with a bus that matches the motherboard For more information on bus types see knowledgebase article GPU 59 How to Install AMD
27. rd For Windows operating systems restart your system in Safe Mode Use Windows Device Manager to remove any graphics driver entries under Display Adapters and restart your system Check the system configuration utility for interrupt assignments 7 1 1 5 During software installation on a Windows OS the screen goes blank The software is still installing Wait 20 30 minutes to make sure the software has finished installing and then restart the computer 7 1 2 Troubleshooting AMD CrossFire The following are suggested solutions for common AMD CrossFire troubleshooting issues 7 1 2 1 Change Motherboard BIOS Settings Some motherboards may have a system BIOS option to switch between single and dual PCIe slot support The default setting may be single slot support Refer to the motherboard s manual for information to enable dual PCIe slot support For more information see the AMD CrossFire Web page at http game amd com us en crossfirex about aspx 7 1 2 2 Use Graphics Cards with Different Amounts of Memory In some AMD CrossFire configurations graphics cards with different amounts of memory can by used however restarting your computer is required after enabling AMD CrossFire This will cause AMD CrossFire to reduce the amount of memory on the card with the most amount of memory to match the memory size of the graphics card with the least amount of memory Clicking OK to the memory mismatch error message will restart y
28. re 1 1 Sample Serial and Part Numbers S N 000000 0 P N 1028360100 1 3 Uninstalling the Old Driver Windows XP Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card 1 With the current graphics card still in the computer close all open applications 2 On the Windows taskbar click Start gt Control Panel and then double click Add or Remove Programs 3 Select the current graphics card driver and then click Change Remove Use the wizard that appears to remove the current display driver 4 Turn off the system after the driver has been removed Note If the previously installed graphics card has any additional software installed this software may also need to be removed before restarting the computer For example DVD Player or Multimedia applications AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Getting Started 3 1 4 Uninstalling the Old Driver Windows Vista Windows 7 Follow these steps to uninstall the existing graphics card driver in preparation for installation of anew card 1 With the current graphics card still in the computer close all open applications 2 Click Start lt Control Panel 3 Click Device Manager If you are using the Category View of the Control Panel do one of the following 5 For Windows Vista click System and Maintenance and then Device Manager 5 For Windows 7 click System and Security and
29. re compatible and correctly configured For more troubleshooting steps see knowledgebase GPU 10 Inability to Select a Specific Resolution for a Display Device in AMD Catalyst Control Center 2 Customer Care The AMD Customer Care Web site has number of helpful resources including a knowledgebase of FAQs and the AMD Radeon Workstation Graphics Web Ticket Submission Page The Web site is complimentary and available at all times The address is http support amd com AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Reference 27 7 2 1 Contact Information If you experience difficulties with your AMD Radeon product you can contact AMD Customer Care in the following ways The latest contact information and tips for faster service can be found on the AMD Global Technical Support page at http support amd com us contacts Pages global technical support aspx 7 2 2 Disclaimer AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running If your issue is not resolved our technicians will determine whether the difficulty you are experiencing is the result of the product whether your product contains a defect and whether your product is under warranty AMD Customer Care is unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product it is your
30. rmation 7 3 1 Industry Canada Compliance Statement Canada 29 7 3 2 CE Compliance Information European 29 7 3 3 FP BPA 2EleGtEIGa cn coe tree Deest iste ete ea o 29 VCCI ITE Compliance Information Japan eee 30 7 3 5 KC Certification Information 31 7 3 6 BSMI Certification Information 32 7 3 7 C Tick Australia and New Zealand LL LY LL LL LLY LL LL RR meme emnes sees 33 7 3 8 Product Environmental 33 7 3 9 7 3 10 Waste Electrical and Electronic Eguipment WEEE Directive Compliance European IOS act CYN un tete dr area esu fd pu A eser 33 AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc Chapter 1 Getting Started Before you begin installing your new AMD Radeon HD 79xx graphics card please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter 1 1 System Requirements 1 1 1 Hardware Minimum requirements for installing a single AMD Radeon HD 79xx graphics card Motherboard with one PCIe x16 lane graphics slot AMD Athlon or Intel Pentium 4 CPU 1 GB RAM CD ROM or DVD ROM drive for installing software A550 watt or better power supply with one 75 watt 6 p
31. rossFire internal bridge interconnect between cards remove the protection tags from the ends of the AMD CrossFire interconnect before using it to connect the cards Always handle the AMD CrossFire bridge interconnect by the connector only Do not push or pull on the flexible cable 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 18 AMD CrossFire Technology Figure 5 2 AMD CrossFire Bridge Interconnect Protection Tag Figure 5 3 AMD CrossFire Installation AMD CrossFire graphics cards Interconnect 9 Fasten the graphics cards securely to the back panel AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc 10 11 12 AMD CrossFire Technology 19 Make sure the cables are not interfering with anything inside the computer for example a cooling fan and then replace the computer cover Reconnect any cables you have disconnected and plug in the computer power cord Turn on the monitor and then the computer You can now enable and configure AMD CrossFire support using the Control Center software application For more information see Chapter 6 Using the Control Center Software p 21 5 3 Enabling AMD CrossFire When AMD CrossFire support is enabled the best possible GPU combination is selected based on the current hardware configuration If necessary you can change the existing AMD CrossFire configuration using
32. software 3 Restart the computer 2 2 Installing the Graphics Card 1 Turn off the computer monitor s and other peripheral devices 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 6 Hardware Installation 2 Unplug the computer s power cord and then disconnect all cables from the back of the computer Wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral cable or removing a component from the motherboard to avoid possible damage to the motherboard 3 Remove the cover to the computer s case Note If necessary consult the computer manual for help in removing the cover Static electricity can seriously damage computer components Discharge your body s static electricity by touching the power supply or the metal surface of the computer chassis before you touch any components inside the computer s case to avoid damaging them 4 Unscrew or unfasten and remove any existing graphics card from the computer if necessary 5 Locate the appropriate bus slot and if necessary remove the corresponding metal backplate cover s Make sure all internal cables are clear of the slot Note If you cannot find a bus slot to match the card you need a graphics card with the correct bus to match the motherboard 6 Align the graphics card with the slot and press it in firmly until the card is fully seated 7 If your card requires supplementary power and must be connecte
33. tallation of the software and drivers associated with your AMD Radeon product 3 1 AMD Drivers and Software Drivers are small but important programs that enable an operating system to communicate with a piece of hardware such as a graphics card When you install a new graphics card you must also install the driver and configuration software the card requires to function properly You also need to install or reinstall your AMD Radeon drivers when you have reinstalled or upgraded your operating system or when you download updated drivers The latest drivers are available from AMD s Web site at support amd com us gpudownload Pages index aspx Note When reinstalling drivers always uninstall any previous drivers that are on your system even if they are for the same graphics card Always start fresh 3 2 Installing the AMD Catalyst Software Suite Windows OS To install or remove software you must have administrator rights or be logged on as a user with administrator rights Note The installation dialog displays in English if the operating system s language is not supported Software is provided to both operate and take advantage of all the features of the graphics card Software includes The graphics card drivers The Control Center software application HydraVision software included in the custom install SurroundView software included in the custom install AMD Video Converter software in
34. utput that is compatible with most HDMI compliant devices 4 2 Display Configurations The following table lists options for attaching displays that are indirectly supported by the connections on your graphics card 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 12 Display Configuration For best graphics performance and quality always use native connections when available Note Adapters not provided with your graphics card can be purchased directly from AMD s Web site or through your local AMD resellers Table 4 1 Display Configurations Display Configuration Connection Options CRT VGA display DVI connection and DVI to VGA adapter Mini DisplayPort connection with Mini DisplayPort to VGA adapter HDMI HDTV DVI connection with DVI to HDMI adapter Mini DisplayPort connection with Mini DisplayPort to HDMI adapter If your graphics card includes a DisplayPort or Mini DisplayPort connection you can the following types of DisplayPort compliant adapters dongles with your graphics card Adapters Uses DisplayPort signals to transmit audio and video information between variants of the same connection type for example Mini DisplayPort to standard DisplayPort Active dongles Allows connection from a DisplayPort connection to a non DisplayPort display using DisplayPort signals Passive dongles Allows connection from a DisplayPort connection to a non DisplayPort
35. ving a component from the motherboard 3 Remove the computer cover If necessary consult the computer manual for help removing the cover Remember to discharge your body s static electricity by touching the power supply case or the metal surface of the computer chassis 2013 Advanced Micro Devices Inc AMD Radeon HD 7900 Series 16 AMD CrossFire Technology 4 Remove any unneeded graphics cards from the computer Warning Some graphics cards can get hot while operating Wait approximately five minutes after turning off the computer before touching the card 5 Locate the PCIe slots on the motherboard If necessary also remove the corresponding back panel cover 6 Align the new graphics card in the secondary PCIe slot next to the existing graphics card and press firmly until the card is fully seated Tip For optimal performance in a dual GPU AMD CrossFire configuration make sure that each AMD Radeon HD 79xx graphics card is separated by at least one empty expansion slot 7 If needed connect the power supply to the cards Tip The location of power connections may vary between models They can be located on either the side or back of the card AMD Radeon HD 7900 Series 2013 Advanced Micro Devices Inc AMD CrossFire Technology 17 Figure 5 1 Connecting the Power Cables Power supply 8 If your AMD CrossFire configuration requires an AMD C
36. x graphics cards with AMD CrossFire connections 5 1 AMD CrossFire Overview AMD CrossFire is a multi GPU graphics processing unit performance gaming platform It enables multiple graphics processors installed in a single computer to work together to improve system performance creating a high performance gaming platform A typical AMD CrossFire setup involves two graphics cards Once your graphics cards have been installed you can enable and configure AMD CrossFire support using the Control Center software application For more information see the AMD CrossFire technology Web page at sites amd com us game technology Pages crossfirex aspx 5 2 Installing AMD CrossFire Graphics Cards These instructions assume that a PCIe graphics card has already been successfully installed in the secondary slot slot one and that the primary slot slot zero is empty Note Consult your system builder or OEM to ensure that your system has an adequate power supply For an up to date listing of AMD CrossFire certified motherboards and power supplies see support amd com us certified Pages certified components aspx 1 Make sure the computer monitor and other peripheral devices are off 2 Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer To avoid possible damage to the motherboard wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or remo
37. xmDP VGA HDMI Native x2 mDP to VGA A Native 4 DVI 2xmDP HDMI mDP to DVI A Native x2 Native 4 DVI HDMI mDP Native mDP to DVI A Native Native 4 HDMI DVI mDP mDP Native Native Native 3 DVI DVI VGA Native mDP to DVI A mDP to VGA A 3 For additional configuration information visit http www amd com eyefinity Once displays are connected to the graphics card you can change how your displays are configured using the Control Center software application For more information see Chapter 6 Using the Control Center Software p 21 4 3 Using Adapters The following procedure describes how to connect a display to your graphics card using an adapter 1 Turn off your computer and display 2 Plug the adapter into the connection from your AMD Radeon graphics card and tighten the thumbscrews if there are any 3 Connect your display s cable to the adapter and tighten the thumbscrews if there are any 4 Turn on your display first then your computer Use the Control Center software application to configure the new display 4 4 Configuring the Display Optional To change the display configuration or if you are experiencing an issue with the display do the following Note If you are not experiencing any troubles with the display no adjustments are necessary 1 Right click on the desktop and in the shortcut that appears click Properties The Display Properties d
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