Motorola C1201
Contents
1. 5 1 Handset ringer volume You can adjust the ringer volume and set different volume levels for your internal and external calls Choose from 5 volume levels or Off 1 Press E scroll e to HANDSET and press E 2 Press or to select INTRING VOL or EXT RING VOL and press 3 Press A or e to select the volume 1 5 or OFF 4 Press to confirm or to return to the previous menu NOTE When the phone is ringing you can adjust the ringer volume by pressing amp or 5 2 Handset ringer melody You can set different ringer melodies for your internal and external calls Choose from 10 different ringer melodies You will hear a sample ring as you scroll to each ring melody 1 Press E scroll A to HANDSET and press E 2 Press or a to select INT MELODY or EXT MELODY and press esj 3 Press or E to select the ringer melody 1 10 4 Press to confirm or to return to the previous menu NOTE If you subscribe to your network providers caller ID service calls from the numbers that you have stored in the phonebook will ring using the ringer melody you have set when you store the entry 5 3 Auto answer Your phone is set to answer calls by lifting the handset off the base or charger You can switch this feature off so that calls can only be answered by d pressing 1 Press scroll a to HANDSET and press E 2 Scroll 4 to AUTO ANSWER and press EE 3 Press A or a to select ON or OFF and press to con2. Phonebook and Calls list All handset and base settings will also be reset 1 Press wJ scroll T to SETUP and press E 2 Scroll rad to DEFAULT and press 3 Enter the 4 digit PIN code default 0000 and press 5 The display shows CONFIRM 4 Press to confirm or to return to the previous menu Your C12 will restart automatically 6 7 Emergency default If you have lost your PIN code you can still restore your C12 to its default settings 1 Remove the batteries from the handset 2 Press and hold while replacing the batteries The display shows DEFAULT 3 Press to confirm Your C12 will restart automatically Base settings 6 8 Eco mode Your C12 offers ECO mode function which reduces the transmitted power and energy consumption when switched on To switch Eco mode on 1 Press uy scroll a to SETUP and press E 2 Scroll to ECO MODE and press 7 3 Press A or e to select ON or OFF and press to confirm ov Od Cor INI IT UCE T i l 233 9 p When ECO mode is set to ON the handset range will be reduced On the handset display when ECO mode is switch off the circle around the disappears Base settings 6 9 Default settings Low battery beeps ON Out of range warning beeps ON Key beep ON Auto answer ON Internal melody 1 Internal volume 3 External melody 3 External volume 3 Ear volume 2 Base melody 2 Base ringer volume 3 Phonebook Emp
3. Use only approved rechargeable batteries supplied e Check that the handset is switched on Press and hold Z e Reset the base by removing the batteries and disconnecting the mains power Wait for around 15 seconds before connecting it again Allow up to one minute for the handset and base to synchronize icon flashes Handset is out of range Move closer to the base Make sure that the handset is registered to the base see page 32 e Check that the mains power is connected properly and switched on Keypad does not seem to work e Check that the keypad lock is not on see page 18 mi icon is not scrolling during charge e Adjust the handset slightly on the base Clean the charging contacts with a cloth moistened with alcohol e Check that the mains power is connected properly and switched on The battery is full When the handset is fully charged mih icon will appear steady on the display No Caller ID Check your subscription with your network operator see page 30 The caller may have withheld their number e The record cannot be found in your phonebook Check that you have the correct name number stored in your phonebook with the full area code I have forgotten my PIN Restore your C12 to its default settings see 6 7 Emergency default page 26 Cannot register a handset to the base You can register up to a maximum of 5 handsets to a C12 base You must de register a handset in order to
4. This is normal TAII talk and standby times are approximate and depend on features selected and usage pattern Date and time If you have subscribed to a Caller ID Service the date and time is set automatically for all handsets when you receive your first call If you do not have a Caller ID service you can set the date and time manually Set the date manually 1 Press scroll to DATE TIME and press Tha display shows DATESET 2 Press to select 3 Enter the date e g 12 08 for 12th of August and press to confirm Set the time manually 1 Press E scroll to DATE TIME and press E 2 Scroll to CLOCKSET and press 3 Enter the time in 24 hour format e g 18 30 for 6 30pm and press to confirm Your C12 is now ready for use Getting started 2 Getting to know your phone Overview of your handset A Earpiece B Display See page 12 for an overview of the display icons C Up During a call press to increase earpiece volume page 15 When the phone is ringing press to increase the handset ringer volume page 22 Press to scroll through the menu options redial list calls list and phonebook entries D Menu OK Mute Press to open the Menu page 13 Press to select menu options and to confirm a displayed option During a call press to turn mute on off page 16 E Talk Hands free Press to switch hands free on or off
5. during a call Press to make and receive calls page 15 Getting to know your phone F Keypad lock Press and hold to lock the keypad page 18 To unlock press any key and follow the on screen instructions G Recall Use with switchboard PABX services and some network services H Redial In standby mode press to open the redial list I Phonebook Delete Back In standby mode press to open the phonebook menu page 20 In editing mode press to delete characters and digits Go back to the previous menu level J Calls list Down In standby mode press to open the calls list page 30 During a call press to decrease earpiece volume page 15 When the phone is ringing press to decrease the handset ringer volume page 22 Press to scroll through the menu options redial list calls list and phonebook entries K End Call Exit Switch Handset on off Press to end a call page 15 When viewing the redial calls list phonebook or when in the menu press to exit and return to standby Press and hold for 3 seconds to switch off the handset L Pause Press and hold to enter a pause P when pre dialling or storing numbers Dial a M Intercom Used to make internal calls and transfer calls to other C12 handsets registered to the base page 16 N Microphone Getting to know your phone Handset LCD Display ao ext Batter Eco mode zu o HT status Circle around Scrolls appears when INCH
6. the call over the handset loudspeaker 2 Press to switch the call between the earpiece and the loudspeaker 3 Press to end the call NOTE During a hands free call press or w to adjust the volume 3 6 2 Answer a call hands free If the handset is on the e and auto answer is switched on lift the handset and press u the handset is off the base or auto answer is switched off press twice to answer the call 3 6 3 Switch to hands free during a call During a call press to put the call on the loudspeaker To switch hands free off and return the call to the earpiece press 4 again 3 7 Redial The last 10 entries dialled are stored in the redial list 3 41 View or dial an entry 1 Press 5 to open the Redial list 2 Scroll or E to the entry you want 3 Press NOTE If the caller s number exactly matches an entry stored in the phonebook the name is displayed Press to see the caller s number to dial the displayed entry or press to return to standby Using the phone 3 72 Copy a Redial list number to the phonebook 1 Press to open the Redial list 2 Scroll amp or to the entry you want 3 Press EJ The display shows ADD 4 Press again The display shows NAME 5 Enter the name and press The number is displayed 6 Edit the number if necessary then press E 7 Press or e to select the ringer melody you want and press E The number is stored NOTE See ENTERING NAMES and
7. A MOTOROLA Digital Cordless Telephone MOTOROLA MENU d e x e 2 1 3 5 6 5 0 u v amp x MOTOROLA 26 Warning Charge the handset for 24 hours before use 9 ECOMOTO Welcome to your new Motorola C12 Digital Cordless Telephone All handsets are fully cordless for locating anywhere within range 50 Name and Number phonebook Bright backlit display Speakerphone for hands free conversations Caller ID shows you who s calling and see details of the last 40 callers in a Calls list Redial up to 10 of the last numbers called Register up to 5 handsets to a single base and register each handset with up to 4 different bases Make internal calls and transfer external calls between handsets Choose from 10 different ringtones for internal and external calls as well as numbers stored in the phonebook Need help If you have any problems setting up or using your C12 please contact Customer Services on 0800 0820750 Alternatively you may find the answer in the Help section at the back of this guide Please note that this equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services must subscribe to your network provider s Caller ID or Call Waiting service for these features to work A subscription fee may be payable This user guide provides you with all the infor
8. ES when Eco mode is ON charging Time or Handset name In standby mode press and hold 0to switch handset idle screen between handset name or time ext Flashes to indicate an incoming external call g int Gs ext int lt ge e 59oa 4 External call in progress Flashes to indicate an incoming internal call Internal call in progress 3 way call in progress or transfer an external call to another C12 handset registered to the base Eco mode is ON Flashes to indicate new voicemail messages received Off when you have no voicemail messages Indicates signal strength Flashes when handset is not registered to the base or if you go out of range Hands free mode is ON Menu is opened Phonebook is opened Flashes to indicate new calls list entries received Answered call when viewing the Calls list 2 Unanswered call when viewing the Calls list 2 Keypad is locked Displayed number is longer than 12 digits The approximate power levels of your battery are indicated as follows mk m md Battery is fully charged Battery is partially charged Battery is running low Flashes when battery is almost fully discharged Getting to know your phone 1This feature is dependent on your Network Service provider supporting the service A subscription fee may be payable For this feature to work you must subscribe to Caller ID Service from your network operator A subscription fee may be pa
9. Product disposal instructions Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product according to your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Consumer Products and Accessories Warranty Thank you for purchasing this Motorola branded product manufactured under license by Suncorp Technologies Limited 3001 3005 China Resources Building 26 Harbour Road Wan Chai Hong Kong SUNCORP What Does this Warranty Cover Subject to the exclusions contained below SUNCORP warrants that this Motorola branded product Product or certified accessory Accessory sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below This Limited Warranty is your exclusive warranty and is not transferable Who is covered This warranty extends only to the first consumer purchaser and is not transferable General information What will SUNCORP do SUNCORP or its authorized distributor at its option and within a co
10. WRITING TIPS on page 20 3 73 Delete an entry 1 Press to open the Redial list 2 Scroll amp or E to the entry you want and press C The display shows DELETE 3 Press to confirm or to cancel 3 74 Delete the entire Redial list 1 Press to open the Redial list 2 Press and hold E The display shows DELETE ALL 3 Press to confirm or to cancel 3 8 Lock unlock the keypad You can lock the keypad so that it cannot be operated accidentally while carrying it around NOTE When the keypad is locked you can still answer incoming calls and operate the handset as normal When the call ends the keypad lock comes on again 1 Press and hold icon is displayed 2 To unlock the keypad press any key on your handset The display shows PRESS 3 Press within 5 seconds Using the phone 3 9 Paging Find handset You can alert a handset user that they are wanted or locate a missing handset Paging calls cannot be answered by a handset 1 Press GP on the base All handsets registered to the base will ring 2 To stop the ringing press O on the base again or press any button on the handset Using the phone 4 Phonebook You can store up to 50 names and numbers in the phonebook Names can be up to 12 characters long and numbers up to 24 digits You can also select different ringer melodies for the phonebook entries 4 1 Store a name and number If the C12 is connected to a switchboard y
11. and press 97 Scroll A to REG BASE and press E Enter the base number 1 4 The base numbers that are already in use flash 4 The display shows SEARCHING X where X indicates the base identification number 5 The display will ask for the PIN to be entered Enter the 4 digit PIN code default 0000 and press 997 You will hear a beep if the registration is successful The handset is automatically assigned an available handset number Use this number when making internal calls NOTE If registration is not successful the first time please repeat the process again in case the base registration period ran out of time If the base is not found after a few seconds the handset returns to standby Try registering again If there are already 5 handsets registered to the base the registration will fail You must de register another handset before you can register a new one Using additional handsets 9 2 Register a different make of handset to your C12 base IMPORTANT DECT GAP Profile only guarantees that basic calling functions will work correctly between different makes types of handset and base There is a possibility that certain features such as Caller ID will not work correctly On the base 1 Press and hold 2 for 3 seconds until you hear two beeps The base will remain in registration mode for 90 seconds On the handset Follow the registration instructions given in your handset s user guide 9 3 Sele
12. andset OM off netta R ix 15 3 2 Calls 15 3 2 1 Make a call 15 3 2 2 Preparatory dialling 15 3 2 3 Endacall 15 3 2 4 Receive a call 3 8 Adjust the earpiece volume 3 4 Mute 3 5 Intercom 3 5 4 Make an internal call 16 3 5 2 Receive an internal call ia citet ln 16 25 Tharnsfora allusion aaa h e e an Meer 16 3 5 4 3 way conference call 3 6 Hands free speakerphone 3 6 1 Make a hands free call 3 6 2 Answer a call hands free 17 3 6 3 Switch to hands free during a call 17 3 7 Redial e 17 3 41 View or dial an entry eee ners 17 3 42 Copy a Redial list number to the phonebook 18 3 73 Delete 8n entry needs 18 3 74 Delete the entire Redial list 18 3 8 Lock unlock the 18 3 9 Paging Find handset 19 4 Phonebook 20 4 1 Store a name and number 20 4 2 View or dial an entry 21 4 3 Edit a name and number 21 4 4 Delete am miy ME 21 5 Handset settings 22 5 1 Handset ringer volume u a 22 5 2 Handset ringer melody 22 5 3 Auto answer 22 5 4 Handset name 5 5 Language 23 5 6 Key beep 23 5 7 Battery low warning beep 23 5 8 Out of range warning D66p ipaa 24 5 9 Keypad lock us
13. batteries out of the reach of children Remove batteries if storing over 30 days Do not dispose of batteries in fire which could result in explosion The rechargeable batteries that power this product must be disposed of properly and may need to be recycled Refer to your battery s label for battery type Contact your local recycling center for proper disposal methods SAVE THESE INSTRUCTIONS Cleaning e Clean the handset and base or charger with a damp not wet cloth or an anti static wipe e Never use household polish as this will damage the product Never use a dry cloth as this may cause static shock General information Environmental Do not expose to direct sunlight e The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage do not place the product on antique veneered wood Do not place your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosives or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm
14. con will flash on the display in standby mode to alert you When you have viewed the new call Bi icon disappears but icon will remain 8 221 View the Calls list 1 Press A to open the Calls list If there are no calls in the list The display shows EMPTY 2 Press or T to scroll through the list If the call was answered x icon is displayed as you scroll to the entry If the call was unanswered icon is displayed as you scroll to the entry When you reach the end of the list the handset will beep Caller ID and the Calls list e If the caller s number exactly matches an entry stored in the phonebook the display will alternate between the name and the number Press to see the caller s number fthe telephone number is longer than 12 digits 4 icon is displayed Press to see the remaining digits Press again to see the time and date of the call e Press again to access the option to store the entry in your phonebook 82 2 Dial a number in the Calls list 1 Press w to open the Calls list 2 Scroll amp or z to the entry you want 3 Press to dial the displayed entry 8 2 3 Copy a Calls list number to the phonebook 1 Press a to open the Calls list Scroll or to the entry you want Press repeatedly until the display shows ADD Press again The display shows NAME 7 Enter the name and press number is displayed Edit the number if necessary then press Press A or 7 to select t
15. ct a base If your C12 handset is registered to more than one base e g one at work and one at home you can select which base to use Each handset can be registered with up to four bases 1 Press Ge scroll Al to REGISTER and press GE The display shows SELECT BASE 2 Press ew All the bases that your handset has been registered to will be displayed e g BASE1234 The currently selected base number flashes 3 Enter the base number that you want to use Alternatively press A or to scroll to AUTO 4 Press to confirm You will hear a confirmation beep and the display will return to standby NOTE If you select AUTO your handset will automatically search for and connect to the base with the strongest signal 9 4 De register a handset Use one handset to de register another You cannot de register the handset that you are using 1 Press e scroll T to SETUP and press 97 2 Scroll to DEL HANDSET and press YJ 3 Enter the 4 digit PIN code default 0000 and press S 4 Enter the handset number that you want to de register You will hear a confirmation beep and the display will return to the previous menu Using additional handsets 10 Help No dial tone e Use only the telephone line cord supplied e Check that the telephone line cord is connected properly e Check that the mains power is connected properly and switched on Me display Check that the batteries are inserted correctly and fully charged
16. d from coverage Use of Non Motorola branded Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage Unauthorized Service or Modification Defects or damages resulting from service testing adjustment installation maintenance alteration or modification in any way by someone other than Motorola SUNCORP or its authorized service centers are excluded from coverage Altered Products Products or Accessories with a serial numbers or date tags that have been removed altered or obliterated b broken seals or that show evidence of tampering c mismatched board serial numbers or d nonconforming or non Motorola branded housings or parts are excluded from coverage Communication Services Defects damages or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage How to Obtain Warranty Service or Other Information To obtain service or information please call 0800 0820750 You will receive instructions on how to ship the Products or Accessories at your expense and risk to a SUNCORP Authorized Repair Center To obtain service you must include a the Product or Accessory b the original proof of purchase receipt which includes the date place and seller of the Product c if a war
17. e default PIN is 0000 You can change this to your own preferred number When you enter a PIN the digits are shown as 1 Press e scroll a to SETUP and press E Scroll to PINCODE and press E Enter the 4 digit PIN code default 0000 and press Ge Enter the new PIN and press to confirm The display shows RETYPE Re enter the new PIN and press to confirm IMPORTANT If you change the PIN code please keep a record of the new number gy PWD Base settings 6 4 Dial mode Your C12 is set to tone dialling You should only need to change this if connected to an older type of switchboard PBX which requires pulse dialling 1 Press E scroll z to SETUP and press 97 2 Scroll 4 to DIALMODE and press GE 3 Press A or vw to select TONEDIAL or PULSE DIAL and press to confirm 6 5 Recall mode Depending on your country and network operator your C12 has the recall time set as 100 ms TIMED BR 1 It is unlikely that you need to change this setting unless advised to do so 1 Press Ge scroll to SETUP and press E 2 Scroll X to RECALL and press 97 3 Press A or q to select TIMED BR 1 short flash time or TIMED BR2 long flash time and press E to confirm 6 6 Restore default settings You can restore your C12 to its default original settings All the handsets that are registered to the base will be retained IMPORTANT Resetting your phone to its default settings will delete all entries in the
18. e underside of the base and plug the other end into the mains power wall socket Switch on the mains power Installing and charging the handset 1 Remove the battery cover from the back of the handset and insert the rechargeable Ni MH battery cells supplied Please note the and markings inside the battery compartment and insert in the correct direction 2 Slide the battery cover back into place 3 If you are charging the batteries for the first time place the handset on the base to charge for at least 24 hours continuously 4 When the handset is fully charged ik icon will appear steady on the display Plug the other end of the telephone line cord make sure that one end is already plugged into the base into the telephone wall socket Getting started Connecting the handset and charger for multi pack only If you have purchased a multiple pack you will need to carry out this process for all the handsets and chargers 1 Plug the power adaptor into the socket marked 3 on the underside of the charger and plug the other end into the mains power wall socket 2 Remove the battery cover from the back of the handset and insert the 2 x AAA NiMH rechargeable batteries supplied Please note the and markings inside the battery compartment and insert in the correct direction 3 Slide the battery cover back into place If you are charging the batteries for the first time place
19. ee may be payable To ensure that the caller s name is displayed make sure you have stored the full telephone number including the area code in the phonebook If the call is a withheld call WITHHELD will be displayed If the number is unavailable UNAVAILABLE will be displayed If the call is from an international number INTL will be displayed If the call is from the operator OPERATOR will be displayed If the call is from a payphone PAYPHONE will be displayed If the call is from a ringback request RINGBACK will be displayed 8 1 Caller ID If you have subscribed to a Caller ID Service you will be able to see your caller s number on your handset provided it is not withheld prior to answering the call The display can show the first 12 digits or characters of the phone numbers and names If your caller s name and number are stored in the phonebook and a number match is found you will see the caller s name on the display instead 8 2 Calls list The Calls list stores details of your last 40 received calls including the phone number and date and time of the call The Calls list also alerts you when you have unanswered calls The caller s details are stored in the Calls list whether or not you have answered the call The list is shared by all handsets registered to the base When the list is full and a new call is received the oldest entry will be deleted automatically When a new call is received in the Calls list a i
20. est on the power cord Place the power cord so that it will not be walked on Never insert objects of any kind into the product vents as that may result in fire or electric shock Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not disassemble this product If service or repair work is required contact the customer service helpline found in this user s Guide Do not overload wall outlets and extension cords Avoid using during an electrical storm Use a surge protector to protect the equipment Do not use this phone to report a gas leak especially if you are in the vicinity of the gas line IMPORTANT To reduce the risk of fire use only the supplied power adaptor Unplug this cordless phone immediately from an outlet if The power cord or plug is damaged or frayed Liquid has been spilled on the product The product has been exposed to rain or water Do not retrieve the handset or base until after you have unplugged the power and phone from the wall Then retrieve the unit by the unplugged cords The product has been dropped or the cabinet has been damaged The product exhibits a distinct change in performance General information Installation Guidelines Read and understand all instructions and save them for future reference Follow all warnings and instructions marked on the product e Do not install this product near a bath t
21. firm Handset settings 5 4 Handset name If you are using more than one handset with your C12 base you can set a personalized name for each handset to easily distinguish between them A name can be up to 10 characters long 1 Press scroll to HANDSET and press E 2 Scroll al to NAME and press E 3 Enter the new handset name and press to confirm Delete the current name by pressing Ca NOTE The handset name will only be displayed for approximately 20 seconds when no button is pressed If you make a mistake press to delete the last character or digit See ENTERING NAMES and WRITING TIPS on page 20 5 5 Language 1 Press Ge scroll Li to HANDSET and press Ge 2 Scroll is to LANGUAGE and press E 3 Press or T to select your preferred language and press to confirm 5 6 Key beep When you press a button on the handset keypad you will hear a beep You can switch these beeps on or off 1 Press 97 scroll to HANDSET and press The display shows BEEP 2 Press to select The display shows KEYTONE 3 Press to select 4 Press A or q to select ON or OFF and press to confirm 5 7 Battery low warning beep When the battery is almost fully discharged you will hear a warning beep every minute during a call You can switch these beeps on or off 1 Press E scroll E to HANDSET and press E The display shows BEEP 2 Press to select 3 Scroll a to LOW BATTERY and press E 4 Pre
22. he ringer melody you want and press E The number is stored NOTE See ENTERING NAMES and WRITING TIPS on page 20 8 2 4 Delete an entry 1 Press w to open the Calls list 2 Scroll amp or to the entry you want and press the display shows DELETE 3 Press to confirm or to cancel 8 25 Delete the entire Calls list 1 Press w to open the Calls list 2 Press and hold CQ The display shows DELETE ALL 3 Press to confirm or to cancel NO 8 ON Caller ID and the Calls list 9 Using additional handsets You can register up to five handsets to your C12 base to extend your phone system without having to install extension sockets for each new phone Each C12 handset can be registered with up to four bases You can then select the base you prefer to use If you have purchased a C12 multiple pack all additional handsets come pre registered to the base If you have purchased an additional handset separately you must register it to your C12 base before it can be used 9 1 Registering an additional handset NOTE Handset batteries must be fully charged before you start to register Hold your handset close to the base during the registration process Handsets that were supplied with your C12 base are already pre registered On the base 1 Press and hold 2 for 3 seconds until you hear two beeps The base will remain in registration mode for 90 seconds On the handset Press 7 scroll to REGISTER
23. ies R amp TTE Directive 1999 5 EC Ecodesign Directive 2009 125 EC The products are compliant with the following standards Safety EN60950 1 2006 A11 2009 EMC EN301489 1 v1 8 1 and EN301489 6 v1 3 1 RF Spectrum EN301406 v2 1 1 Ecodesign EC No 278 2009 6 April 2009 For and on behalf of Suncorp Technologies Limited es Norman 20110520 22 12 38 08 00 Signature Tse Printed name Position Norman Tse Head of Engineering Date 20 May 2011 Place 3001 3005 China Resources Building 26 Harbour Road Wan Chai Hong Kong Manufactured distributed or sold by Suncorp Technologies Ltd official licensee for this product MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2012 Motorola Mobility LLC All rights reserved Version 2 UK ce
24. ing the trienu eene tan anime hnic 24 6 Base 6 1 Base ringer volume 6 2 Base ringer melody 6 3 Change base PIN code 6 4 Dial mode 6 5 Recall mode 6 6 Restore default settings 6 7 Emergency default 6 8 Eco mode 6 9 Default settings 7 Glock Qe alarm L u S cnin ees u 74 Set the date 72 Set the time 73 Set alarm 74 Switch off alarm ring 8 Caller ID and the Calls list 30 8 1 Caller ID 8 2 Calls list 8 2 1 View the Calls list 8 2 2 Dial a number in the Calls list 8 2 3 Copy a Calls list number to the phonebook 8 24 Delete an entry 31 8 2 5 Delete the entire Calls list 9 Using additional handsets 9 1 Registering an additional handset 9 2 Register a different make of handset to your C12 base 9 3 Select a base 9 4 De register a handset 10 rnt aaraa daspan 11 General information 36 1 Getting started IMPORTANT Do not place your C12 in the bathroom or other humid areas Location You need to place your C12 base within 2 metres of the mains power socket and 1 8 metres from the telephone wall socket so that the cables will reach The socket outlet shall be installed near the equipment and shall be easily accessible Make sure that it is at least 1 metre awa
25. ive an internal call When you receive an internal call int icon flashes and the handset number that is calling you is displayed 1 Press 7 to answer the call 3 5 3 Transfer a call You can transfer an external call to another handset registered to the base During an external call 1 Press followed by the handset number 1 5 that you want to transfer to 2 When the other handset answers press to complete the transfer NOTE If there is no answer from the other handset and you wish to return to your external caller press Cn Your external call resumes automatically after 30 seconds if there is no answer 3 5 4 3 way conference call You can hold a 3 way conference call between 2 internal callers and 1 external caller During a call with an external caller 1 Press followed by the handset number 1 5 that you want to establish a conference call 2 When the other handset answers press G to connect all three callers to begin the conference call C icon is displayed Using the phone 3 If there is no answer from the other handset press C to return to your external caller 4 Press to end the call 3 6 Hands free speakerphone Hands free lets you talk to your caller without holding the handset It also enables other people in the room to listen to the conversation over the loudspeaker 3 6 1 Make a hands free call 1 Dial the number and then press twice aq icon is displayed and you will hear
26. m one jurisdiction to another Products Covered Length of Coverage Consumer Products One 1 year from the date of the products original purchase by the first consumer purchaser of the product Consumer Accessories battery Ninety 90 days from the date of power supply s and line cords the accessories original purchase by the first consumer purchaser of the product Consumer Products and Accessories The balance of the original warranty that are Repaired or Replaced or for ninety 90 days from the date returned to the consumer whichever is longer General information Exclusions Normal Wear and Tear Periodic maintenance repair and replacement of parts due to normal wear and tear are excluded from coverage Batteries Only batteries whose fully charged capacity falls below 80 of their rated capacity and batteries that leak are covered by this limited warranty Abuse amp Misuse Defects or damage that result from a improper operation storage misuse or abuse accident or neglect such as physical damage cracks scratches etc to the surface of the product resulting from misuse b contact with liquid water rain extreme humidity or heavy perspiration sand dirt or the like extreme heat or food c use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions or d other acts which are not the fault of Motorola or SUNCORP are exclude
27. mation you need to get the most from your phone To set up your phone follow the simple instructions in Getting Started on the next few pages IMPORTANT Only use the telephone line cord supplied Got everything C12 base and cordless handset 2 x rechargeable Ni MH battery cells Power adaptor for the base Telephone line cord If you have purchased a C12 multiple pack you will also have the following additional items Cordless handset amp charger 2 x rechargeable Ni MH battery cells Power adaptor for the charger ECOMOTO ECOMOTO a convergence of efforts by marketing design research engineering and supply chain management that leads to better products for everyone A holistic view that focuses on both social and environmental responsibility A passion and a shared point of view The right thing to do Meets and or exceeds EMEA environmental regulatory requirements Eco friendly packaging with a minimum 20 post consumer recycled content Phone housing is built with a minimum of 25 post consumer recycled content plastic Energy efficient charger that meets EU Code of Conduct requirements ECO mode function which reduces the transmitted power and energy consumption please refer to page 27 Getting started ern reete 6 Getting to know your phone 10 3 15 3 1 Switch the h
28. mmercially reasonable time will at no charge repair or replace any Products or Accessories that do not conform to this limited warranty We may use functionally equivalent reconditioned refurbished pre owned or new Products Accessories or parts What Other Limitations Are There ANY IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITEDTOTHE DURATION OF THIS LIMITED WARRANTY OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDERTHIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OFTHE CONSUMER AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES EXPRESS OF IMPLIED IN NO EVENT SHALL MOTOROLA OR SUNCORP BE LIABLE WHETHER IN CONTRACT ORTORT INCLUDING NEGLIGENCE FOR DAMAGES IN EXCESS OFTHE PURCHASE PRICE OFTHE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USETHE PRODUCTS OR ACCESSORIES TO THE FULL EXTENTTHESE DAMAGES MAY BE DISCLAIMED BY LAW Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages or limitation on the length of an implied warranty so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary fro
29. ou may need to enter a pause in a stored number This gives the switchboard time to find an outside line A pause is normally stored after the switchboard access code e g 9 When storing a number press and hold until the display shows P You can then continue storing the phone number If you have subscribed to Caller ID Service and wish to display the name of your caller instead of the number save the full telephone number including the area code to your phonebook You can store multiple entries with the same number However to prevent unnecessary duplicated entries you can only store the same name once 1 Press 97 The display shows PHONEBOOK Press 97 The display shows ADD ENTRY Press 9 The display shows NAME Enter the name and press 59 The display shows NUMBER Enter the number and press 97 The display shows MELODY 1 Press or s to select the ringer melody you want and press E The display shows ADD ENTRY 7 Enter the next name and number entry that you wish to store in your phonebook or press twice to return to standby ENTERING NAMES Use the keypad letters to enter names e g to store TOM Press once to enterT Press three times to enter O Press once to enter M WRITING TIPS Press to delete the last character or digit E Press or y to move between characters oa Press a2 to insert a space Press twice to insert a dash Phonebook 4 2 1 View or dial an ent
30. ranty card was included in your box a completed warranty card showing the serial number of the Product d a written description of the problem and most importantly e your address and telephone number General information Technical Information How many telephones can l have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your C12 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Connecting to a switchboard This product is intended for use within Europe for connection to the public telephone network Recall You may need to use the recall function if you are connected to a switch Contact your PABX supplier for further information General information Suncorp ce Declaration of Conformity DoC Suncorp declares that the following products Brandname Motorola Type 01201 C1202 C1203 and C1204 Descriptions DECT phone without telephone answering machine C120x and their multi handset versions to which this declaration related is in conformity with the essential requirements of the following directives of the Council of the European Communit
31. register a new one see page 33 e Check that you have entered the correct PIN code default 0000 e Check that you are at least one metre away from other electrical equipment to avoid interference when registering Help Handset does not ring The handset ringer volume may be set to Off see page 22 Base unit does not ring The base ringer volume may be set to Off see page 25 Noise interference on my phone or on other electrical equipment nearby Place your C12 at least one metre away from electrical appliances or any metal obstructions to avoid any risk of interference Help 11 General information IMPORTANT This equipment is not designed to make emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in Europe Important safety instructions Follow these safety precautions when using your phone to reduce the risk of fire electric shock and injury to persons or property Keep all slits and openings of the phone unblocked Do not set the phone on a heating register or over a radiator Ensure that proper ventilation is provided at the installation site Do not use while wet or while standing in water Do not use this product near water for example near a bath tub kitchen sink or swimming pool Do not allow anything to r
32. ry Press icon is displayed 2 Scroll or y to the entry you want OR Enter the first letter of the name to search alphabetically The first name that starts with this letter or the nearest letter in the alphabet will be displayed Scroll or Lad to the entry you want 3 Press to dial or to return to standby NOTE When the name is displayed you can switch between the name and number by pressing E 4 3 Edit a name and number 1 Press 97 The display shows PHONEBOOK 2 Press The display shows ADD ENTRY 3 Scroll n to MODIFY ENTRY and press e 4 Scroll amp or T to the entry you want to edit or search alphabetically and press 97 The existing name is displayed b Press to delete the name if required then enter the new name and press 97 The existing number is displayed 6 Press to delete the number if required then enter the new number and press E 7 Scroll or r to select a new ringer melody and press E The display shows ADD ENTRY 8 Enter the next name and number entry you wish to store in your phonebook or press twice to return to standby 4 Delete an entry 1 Press 7 The display shows PHONEBOOK 2 Press f The display shows ADD ENTRY 3 Scroll A to DELETE ENTRY and press 7 4 Scroll or e to the entry you want to delete or search alphabetically and press GE The display shows CONFIRM Press to confirm or to cancel Phonebook 5 Handset settings
33. ss A or y to select ON or OFF and press to confirm Handset settings 5 8 Out of range warning beep If the handset goes out of range you will hear warning beeps during a call You can switch these beeps on or off 1 Press E scroll 4 to HANDSET and press E The display shows BEEP 2 Press to select 3 Scroll 4 to OUT RANGE and press 7 4 Press A or y to select ON or OFF and press to confirm 5 9 Keypad lock using the menu You can use the menu to lock the keypad 1 Press E scroll A to HANDSET and press ey 2 Scroll d to KEYLOCK and press to confirm D icon is displayed NOTE To unlock the keypad press any button on the keypad then press within 5 seconds Handset settings 6 Base settings 6 1 Base ringer volume Choose from 5 volume levels or Off 1 iiec scroll a to SETUP and press S J The display shows 2 Press 97 3 Press or is to select the volume 1 5 or OFF 4 Press to confirm or to return to the previous menu 6 2 Base ringer melody Choose from 5 different base ringer melodies You will hear a sample ring as you scroll to each ringer melody 1 Press E scroll d to SETUP and press E 2 Scroll L to BASE MELODY and press 5 3 Press A or e to select the ringer melody 1 5 4 Press to confirm or to return to the previous menu 6 3 Change base PIN code Some functions are protected by a 4 digit PIN code which must be entered if you want to change the settings Th
34. switch the handset on or off 3 2 Calls 3 2 1 Make a call 1 Press EA 2 When you hear the dial tone dial the number 3 2 2 Preparatory dialling 1 Dial the number first If you make a mistake press to delete the last digit 2 Press to dial NOTE To enter a pause P when pre dialling see page 20 3 23 Enda call Press or place the handset back on the base or charger 3 2 4 Receive a call When you receive an external call the phone rings and ext icon flashes on the display 1 If the handset is off the base then press to answer the call or if the handset is on the base simply lift the handset to answer the call NOTE If you prefer to press when you lift up the handset to answer a call you will need to switch Auto answer off see page 22 3 3 Adjust the earpiece volume During a call press or y to increase or decrease the volume There are 5 levels to choose from Using the phone 3 4 Mute You can mute your handset so that you can talk to someone nearby without your caller hearing 1 During a call press 97 The display shows MUTE and your caller cannot hear you 2 Press again to resume your call 3 5 Intercom 3 5 1 Make an internal call If you have more than one handset registered to the base you can make internal calls between two handsets Co icon is displayed to indicate an internal call 1 Press Cn followed by the number 1 5 of the handset you want to call 3 5 2 Rece
35. the handset on the charger to charge for at least 24 hours continuously 5 When the handset is fully charged icon will appear steady on the display The display will show HANDSET and handset number e g 2 to indicate that it is registered to the base IMPORTANT Warning Use only the approved rechargeable Ni MH battery cells 2 x AAA Ni MH 450mA rechargeable batteries supplied with your C12 BATTERY LOW WARNING If Lh icon flashes on the display and you hear a warning beep every minute during a call you will need to recharge the handset before you can use it again When charging Hk icon will scroll on the display BATTERY PERFORMANCE In ideal conditions fully charged batteries should give up to 10 hours talk time or up to 200 hours standby time on a single charge Getting started Note that new batteries do not reach their full capacity until they have been put to normal use for several days To keep your batteries in the best condition leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced After charging your handset for the first time subsequent charging time is about 6 8 hours a day Batteries and handset may become warm during charging
36. ty Calls list Empty Redial list Empty PIN code 0000 Dial mode Tone Recall mode TIMED BR 1 100 ms Eco mode OFF Keypad lock OFF Base settings Z Clock amp alarm If you have subscribed to Caller ID Service the date and time will be set on all your handsets whenever a call is received You can also manually set the date and time on the individual handsets 71 Set the date 1 Press E scroll w to DATE TIME and press 9 J The display shows DATE SET 2 Press to select 3 Enter the date e g 12 08 for 12th of August and press to confirm 72 Set the time 1 Press 97 scroll u to DATE TIME and press e 2 Scroll to CLOCKSET and press EE 3 Enter the time in 24 hour format e g 18 30 for 6 30pm and press to confirm 73 Set alarm Each handset can have a different alarm setting 1 Press 97 scroll an to DATE TIME and press 97 2 Scroll s to ALARM SET and press E 3 Press A or 5 to select ON or OFF and press to confirm 4 If you select ON enter the time in 24 hour format e g 07 30 for 7 30am and press to confirm 74 Switch off alarm ring When the alarm sounds press any button to switch it off NOTE If you are using the handset to make a call when the alarm ring is due you will hear a beep in the earpiece Clock amp Alarm 8 Caller ID and the Calls list IMPORTANT To use Caller ID you must first subscribe to the service from your network provider A subscription f
37. ub sink or shower Operate this phone using only the power source that is indicated on the marking label If you are unsure of the power supply to your home consult with your dealer or local power company Do not place this product on an unstable cart stand or table This product may fall causing serious damage to the product Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation Clean this product with a soft damp cloth Do not use chemicals or cleaning agents to clean this phone Use only the power supply that came with this unit Using other power supplies may damage the unit Because this phone operates on electricity you should have at least one phone in your home that could operate without electricity in the case the power in your home goes out To avoid interference to nearby appliances do not place the base of the phone on or near aTV microwave oven or VCR Battery Safety Instructions Do not burn disassemble mutilate or puncture the battery The battery contains toxic materials that could be released resulting in injury IMPORTANT There is a risk of explosion if you replace the battery with an incorrect battery type Use only the batteries that came with your phone or an authorized replacement recommended by the manufacturer e Keep
38. y from other electrical appliances to avoid interference Your C12 works by sending radio signals between the handset and base The strength of the signal depends on where you place the base Placing it as high as possible ensures the best signal HANDSET RANGE The unit has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and the handset either indoors or outdoors the range will normally be up to 50 metres Thick concrete and stone walls can severely affect the range SIGNAL STRENGTH The Y icon on your handset indicates that you are within range of the base When out of range of the base the Y icon flashes If you are on a call you will hear a warning beep The line will hang up if the handset moves out of range of the base Move closer to the base The handset will automatically reconnect to the base Setting up IMPORTANT The base station must be plugged into the mains power at all times Do not connect the telephone line cord into the wall socket until the handset is fully charged Use only the power adaptor and telephone line cord supplied with the product Getting started Connecting the base LH TITTEN 1 Plug the telephone line cord into the socket marked 3 on the underside of the base 2 Plug the power adaptor into the socket marked A on th
39. yable Overview of the base A Page In standby mode press to ring the handset s page 19 Press and hold to enter registration mode when registering handsets page 32 Navigating the menus Your C12 has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page When the handset is switched on and in standby 1 Press to open the main menu 2 Then use or T buttons to scroll through the available options 3 Press to select an option To return to the previous menu level press 0 To exit the menu and return to standby press 55 If no buttons are pressed for 20 seconds the handset returns to standby automatically Getting to know your phone Menu map ADD ENTRY MODIFY ENTRY DELETE ENTRY SETUP BASE VOLUME BASE MELODY DEL HANDSET PIN CODE DIAL MODE RECALL DEFAULT ECO MODE HANDSET BEEP INT RING VOL EXT RING VOL INT MELODY EXT MELODY AUTO ANSWER NAME LANGUAGE KEYLOCK DATE TIME DATE SET CLOCK SET ALARM SET REGISTER SELECT BASE REG BASE Getting to know your phone 3 Using the phone NOTE Your handset will automatically time the duration of all external calls The call timer will display after the first 15 seconds of your call When the call ends the total duration of your talk time is shown for 5 seconds 3 1 Switch the handset on off Press and hold to
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