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Benq GL2450HE

1. BD901 C916 1 1uH GBL408 R930 100 OHM 1 4W 1000PF500V 16V 7 O R903 100 OHM 1 4W 4700HM 27 ZD901 C929 MTZJ20B 4704 25 C918 C928 D901 680uF 25V 680uF25V R905 MBRF10200 4700HM1 10W T901 3 4 POWER XFMR R906 S80GL22T3V3P Footprint T0220 V 100K OMH 2W 5 C907 C910 Footprint 80LL17T 28 R907 100uF 450V 1500 2 1K 1 10W 1 N R909 100 OHM 1 4W C917 F904 8 1000PF500V FUSE 45V 20K 1 4W L r 5 62 5 D904 5A 250V PS1010R C919 C920 C925 9 C913 R913 680uF 10V NC 68QuF 10V 470uF25V 47uF 50 1 OHM 1 4W x NC SP1060 1 3 a 1N4148 l ootprint TO220 V C909 1MOHM 5 1 4W 2 R900 R901 Q901 a CS vcc ISTP1ONK70ZEP C927 GNDOUT R919 1MOHIM 5 1 4W 1MOHM 3 596 1 4W rd 150 OHM 1 40W A7NF 50V ZI C912 NC MTZJ T 72 168 100N 50V 10K1 10W FB901 1C902 R920 BEAD EL817M X 2KOHM 1 1 10W C908 0 33UF C914 R916 470pF 50V V 10K1 10W NR901 b NTCR R923 R914 220 OHM 1 4W C924 NC 43KOHM 1 1 10W 100nF 50V a R924 0 39R SZ R928 2KOHM 1 1 10W C902 1000pF C903 1000pF FB903 C900 C915 3300pF 250V 10N 50V 1 2 IC903 KIA431A AT P BEAD R925 9 1KOHM 1 1 10W F901 3 15A 250V ne FUSE 9 EMI Solution 2d x 1 L907 F903 NC CN901 NC SOCKET POV 1 C921 C931 HEAT SINK Q901 HEAT SINK D901 D906 j JR 4 Jf G5000 POB 000 0010 7 110602 TPV MODEL P
2. Be attached on right position Can t see the abnormal color shape hurt dirt fused goods etc If it is necessary please prepare sample Nooo imp Nooo hell rub Nooo onnection status roken 29258 55 27011512 91501915 5 9 1918 5 52 Og 5 gt 2 2 5 8 9 o D Note 1 When L gt 2W defect count as liner defect Note 2 D 1 2 W L L L Note 3 To verify the responsibility of following defects was caused by supplier the IQC checks as requested on above items before mass production such as the Polarizer Scratch Gap Mura TFT Glass broken etc 6 3 Outside dimension specification Testing Inspection Item Specification Order Unit _ Tolerance Now Note 1 Thickness doesn t include bending Note 2 Display tolerance definition Metalic area Bezel Black strip area Active Area Note 3 Panel Y definition area Bezel Polarizer 24 7 Inspection judgment 7 1 The judgment of the shipped lot acceptance or rejection should follow the sampling plan of MIL STD 105E single sampling normal inspection level Il 7 2 If the number of defects is equal to or less than the applicable acceptance level the lot shall be accepted 7 3 If the number of defects is more than the applicable acceptance level the lot shall be
3. 715G5048K010000041 eS 7000 0041 E EL IO IO FOE 1 SW001 s s SW002 754005 1 12 AUTO A39 E193079 B MENU E 25 02 4 98 Appendix 1 Screw List Torque pe 00101030 6120 6120 D36 POWER BOARD 8 MAINFRAME BOARD amp MAINFRAME 6x tkgtom 6x tkgtom cm 0 161740 8120 POWER BOARD amp MAINFRAME 6 1kgf cm 0D1G1030 6120 MAIN POWER BOARD amp MAINFRAME 6 1kgf cm AM1G1740 10 47 CR3 M4 10 STAND amp HINGE Lay OM1G 130 10 47 CR3 M3 10 MAIN FRAME amp REAR COVER 99
4. 95 F 909 5 1067 1062 L 1 T 0 250 ete ore M X5 x 90E 050 aa AAAAAAAA A oe r X P Y 76 2505 x T A 99999 22 b 4 c DB 4 lasa m E PAOSZ IVS 083 d N 606 a CX AX XXX 2069 4 5052 oe F 7060 4 10507 x Se 4 b 4 900 yOBH 00 100 104 000999 O7 zi m NZ 1 39WL1 10A 1063 WSL di 8062 3 AAA NL ee RNS ONY 7 k ul 525 x x SS QUO omm ol 39V110A wal 1 NOILAVO EORI 3 0 1882 10814 jJ9V 1 908 N LORNA SLANI NP 0825 ON LT0A NOILAV2 O LORT 96
5. 3x S Nd ema C PX AN Note parts information listed below for reference only subject to change without notice Please go to http cs tpv com cn hello1 asp for the latest information am Demin e u RS 58 15 SPEAKER 1 PCS 18 ODIO POWERECAROAMANRAWE 2 POS owe soo WANFRANE 4 POS 23 PCS 1 130 10 47 MAIN FRAME amp REAR COVER PartNo Description 14 __ 59 Six Angles View 0100 100 0000 0 100 0000 0 0 gt gt I SD 40 100 282 2924 0 0
6. 8 x 5 oY SSPKL GPIO 06 102 PANEL ID 2 R433 NC 100R 1 16W 5 ale MEL s r SSPKR z aa 222222 56 6600600 VCC3 3 59 wo y lt AUCOM 8 95 AUVRM 5 AUVAG io 3 s ES E AGND x x AGND AGND St 01 N LED 8425 0805 1 10W NC 2N3906S RTK PS 5 i AGND 426 82R 1 10W 5 R401 0 05R LED G LL R427 4 7K 0402 Grouped LED PN3906S RTK PS FB4081 21200HM 9 4 o 5 NC 0 05R R43 AK LED A 4 8 N 5 T 5 49 uS 28 AGND 2 23 zx ol S o o o o I i Victory Electronics Ltd Size m i G4997 M0D 000 0040 TPV MODEL Rev D Hey Component Scalar PCB NAME 715G4997 M0D 000 0040 Date Tuesday June 28 2011 Sheet of 6 77 CN452 PB9 30 PBS 29 9 ca 28 5 PA 0 9 gt 26 25 24 PB3 PAT 2 PAZ PB1 PAS PB0 9 A3 2 8 PAG PAT PAT oe PAY PAS PA4 PA3 Paasi PB O 9 PAC C 8l PBO 5 SCL PANEL 5 SDA PANEL VLG 1 x PB4 PB5 tO SM LO PB8 CONN PB9 300 OHM
7. Applicable Country amp Regions Global Service Manual for BenQ G2450HM D SUB HDMI DVI AUDIO P N 9H L7NLA TBW GL2450HM D SUB HDMI DVI AUDIO P N 9H L7CLA TBE GL2450HE D SUB HDMI DVI AUDIO P N 9H L7CLA FBE Glossy Black Chassis Colors Product Service Manual Level 1 2 Version 279 Date 10 31 2012 Notice For RO to input specific Legal Requirement in specific NS regarding to responsibility and liability statements Please check BenQ s eSupport web site http lesupport benq com to ensure that you have the most recent version of this manual First Edition Sep 2011 Copyright BenQ Corporation 2011 All Right Reserved Content Index Abbreviations 3 5 u 5 Ia 15 MM m MEE 5 2 OM Tp 6 2 1 ROHS 2002 95 EC Requirements Applied to all countries require RoHS 6 2 2 Salelty Warning and NOU CO Sa aaa ee Disa q 6 2 9 COMPNANGE Statene saute EOS uuu General DescrIplIOHR uestes cau t ELA IU um
8. Restore Connect pis Mstar WP Pin amp CS Pin Elapsed Time 82 USB 4 3 Set the parameters in Device window Tick WP Pin pull to high during ISP MStar ISP Utility 4 5 0 8 0 a Kum Read Auto B P V Restore HDCP Erase Config Connect Dis Con WP Log Manufacture status Register setting f Previous in Flash New Setting Below Device size Status Register 256K de gt amp 90101 i SST25VF054C Register Setting WP Pin amp CS Pin Elapsed Time IAL 82 Printer 18KHz 29 4 4 Connect to the monitor Click Connect If the tool communicate with monitor successfully the tool will detect the flash type of monitor MStar ISP Utility V4 5 0 8 0 Je Device WP Pin pull to high during ISE WP Log SST25VF512 isstT2sveoig SST25VF 20 5 2 1 040 5 2 2 SST25YF040B SST25VF080B 256K SST25VF 1BB SST25VFU32B SST25VF BAC Device 5 WP Pin amp CS Pin Default Elapsed Time EStar ISP ut zm Y4 5 0 8 0 Xu BE SOPJE BENG 62450 5 BVI HDA TI BENG 67450 1 G2450HM VGA DVT HDMI File first atus Succ OD BEHQ GE450HN TSUMDBBQIFDT3 AUDM
9. 60 Product Disassembly Assembly Disassembly 1 Remove the base Place the monitor face down on a smooth surface Be careful to avoid scratch and injury during the process of uninstall And then remove the base 2 Remove the stand Press the hole pull at the stand strongly at the same time 61 3 Remove the cover Remove the screw in red to remove the rear cover Pull apart bezel amp rear cover Note Be careful the BEZEL CLIP is easy to break 62 Note The positions of the clips the rear cover are as follow There are some small gaps between CLIPS It s suggested to separate bezel and rear cover from the gaps Example You can separate the bezel and rear cover from here 4 Remove the main frame from the panel Remove the black rubberized fabric and aluminum foil pull out the wire to remove the mainframe Note When you assembled the LCD you must tidy the wire as follow picture 5 Remove the cover from mainframe ma UR 00 6 Remove the boards from the main frame Remove screws in red remove the black rubberized fabric and then pull out the wire afal alaf al ala l E i The main board Connect main board and power board 64 7 Remove the speaker Pull at the foot of the speaker strongly as follow picture 8 The panel ELI E I s gt M LLL
10. At the service mode the key function is same as normal OSD define The timer can only reset at the service mode by Timer Reset Timer Reset moves to SI factory Area And needs to have a warning message to double confirm the reset function The timer should record up to 99999 DVI HPD To disable the hot plug pin detection DVI port default Off HDMI HPD To disable the hot plug pin detection HDMI port default On Add the timer reset warning message when select the timer reset item then the warning message will display 1 Trigger method Press Menu key and Power on 2 Press the Menu key will display the service page 3 Press menu key will close the service page 4 power off will quit the service mode 6 hours and will be reset once launch 7 Add three selected items for DVI HDMI DVI HDMI 10M Default Off 8 add BenQ logo on off item the default is on add the auto power on item the default is on 10 and need to confirm it again and the default is No 11 Panel type define need to have the panel version 12 version need to define the dual or analog model 13 Add Resolution Notice item the default is On 57 Level 2 Circuit Board and Standard Parts Replacement Product Exploded View
11. _ Sea e We 9 _ swa P Wwe s x 9 m _ P 950 90 1 N sm Tw _ ne wm ws Tm _ 53 pos wem ws ns _ DMT 8 1024x768 78 75 60 02 75 03 w P e re 9s _ e sro tso gt sm ww so P t s _ wem Jew _ P mem sm _ tannin no sm ss P eo sm ma ue P R s ow _ e mew s _ Cs mew ws _ e wee n e www ws _ e me 7 _ P qe na wwe ns _ P ww ow _ Cs mee wes _ owes e Wm e www vss _ e w 709 _ e 729 _ e nee tso e 795 _ e ws en on _ wem ws n s we wm _ e _ Cs ves _ C oms e roor _ Pe soser 54 por wem ws _ 1600X900 R 97 75 55 54 59 98 wes _ N wea _ e _ N mso
12. usb drive Far Monitor USB cable USB port driver TPV P N 08961758 X QHDTS AVOM240HWO1 2 mumumununuunnunuunuunuananuanananuanun 70110714 Woe FOSF b ISP Toolexe ISP tool V4 5 0 8 0 New F W 2 Connection Monitor ne2sdad to upzr ads 3 Install USB driver 715GT089 C 3 1 When insert the USB cable to PC USB port will pop up a Hardware Wizard to help you install the USB driver if you use this ISP board first time You can install it successfully as the below instruction step by step Remark The USB driver files path D FTC100103 Mstar FTCUSB INF Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation or on the Windows Update Web site with your permission Can Windows connect to Windows Update to search for software O Yes this time only Yes now and every time connect a device No not this time Click Next to continue Hardware Update Wizard Please choose your search and installation options ua w S Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Include this location in the search West XEREINTOOLSFTCT0OO103 M o
13. ESD HDMM HDMI1 HOTPLUG R501 108 5041 2 3000HM 4 Ww 1720510 6 25 n 5 MCC3 3 5V N m EMI solution e a 8 N x 2 8 0505 N 8 N 7 2 a HDMI1 SCL R539 6 E HDMIT_SDA 2 5 5 HDMI1 DET 5 HDMI_SCL gt gt HDMI_DET 5 HDMI1_HOTPLUG 1 1 01 1 04 GNDVDD 1 02 1 03 AZ1045 04SU R7G HDMI1 SCL HDMI1 DET HDMI1 SDA 0501 2 39045 5 0 1UF 16V TPV Top Victory Electronics Co Ltd Size C GA4997 MOD 000 0040 TPV MODEL Rev Key Component DVI HDMI Input PCB NAME 715G4997 M0D 000 0040 Monday July 11 2011 76 AVDD_AU ADC1 8 AVDD VCC3 3 VCC1 8 VCC3 3 9 4011 2 1200 B4021 2 1200HM 4031 2 1200HM 2 VCC1 8 BS 2 3 4 6 VCC3 3 3 2 E lt lt Tj I TF lt 55 Ole o e 2 2 s
14. Restore Data i Program Normal gt Restore Message Heading Erase Message Erasing Verify Erase DK I En Exit ISP Blank Message Blanking File Area Erase Area Partial Erase D Setup Base shift at 10 000000 WF Pin amp CS Pin Default Elapsed 92 BE USB 114 Flash Status FC 4 9 Successful upgrade When upgrade successful there will be green Pass letter appearing Estar ISP Utility V4 5 0 8 0 Config Connect Dis Con Sre E NEES SOP ARIE BENG G2450HM MST HBMIRBENG G2450HM T SUMOSSEVWwDT 3 4U0M240H ReConnect Blank Read File Checksum 0zgF05F Blank Message Blanking Blank Restore Data i Program Normal gt Program Message Pragramming Program Verify Verity Message Erase Device Emt ISP File Area Erase Area B Partial Erase D Base shift at 10 000000 WF Fin amp CS Pin Default Program buffer is empty there 15 WP table please read file first Elapsed Time 92 BE USB 114 Flash Status FC 32 5 Check the FW version after upgrade Take below figure as instance 1 Connect signal source and power cable to monitor and DC off it 2 Press menu key and power on key synchronously as below figure When the screen lights release the tw
15. SPI Setting Qu 2 f JIG AOC Apply pin 1 switeh LIART I2c Label Pull all Pin High Tolerance LSP Slave Address 10592 gt Serial Debug Slave Address 0 82 arly Repeat 5 WP Piri amp CS Pin Elapsed Time 82 Printer 18KHz 37 4 4 Set the parameters in Device window Tick WP Pin pull to high during ISP r ISP Utility V4 5 0 8 0 SEES a d d 42 Read Auto B P V Restore Erase Config Connect Dis Con Read SR ETT pull ta high during ISP WF Log Manufacture status Register setting MXIC Previous in Flash Mew Setting Below Device Size Status Register 256K Bit 7 6 5 4 2 E uu Register Setting WP Pin amp CS Pin Elapsed Time 82 Printer 18KHz 4 5 Connect to the monitor Click Connect If the tool communicate with monitor successfully the tool will detect the flash type of monitor MStar ISP UtilityV4 5 0 8 0 mx 2 g oum m Device Load Read Auto B F W Restore HDCP Erase Config Connect Dis Con SPI ReadSR T iw WEF Fin pull to high during ISP s WP Lag S5125vF512 Manufacture status Register setting f Previous in Flash f Mew Setting Below Device Size 256K Status Register ole Isp_tool BENE Device Type is Msz5L2
16. 99 N 709 o 999 C ows e ix wea sss eem a 7 _ o tso _ omasws o 2125 soose omasws o ars we o 285 59 _ P Sew _ e s E ww e o s _ Cs Cs oe o aue us o 2850 _ o __ me no _ 55 HDMI 861 Freq 59 94Hz 60Hz 50Hz Code 6 7 6 7 10 14 14 15 21 22 25 26 29 30 N Ola O N O1 O1 O 3 38 H General Parameters Horizontal V Sync Parameters Pixel Clock H Sync V Sync HDMI H Total H Active H Blank V Total V Active V Blank unit MHz unit kHz unit Hz gt Factory OSD Menu The service page needs to include that information Model name S N Vender panel scalar F W version Monitor on time Backlight on time Model name lt j Vender Panel Scaler FJW Version Monitor On Time Backlight On Time DVI HDMI 10M DVIHPD G2450HM AUOM24O0HWO1 V2 MST TSUMO88QWDT3 V02 20110719 00199 Hr 50Min 00197 Hr 20Min On On HDMI HPD Loqo AutoPower Resolution Notice
17. Press the ENTER key to select this option Press the A or V keys to change the settings Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Volurnme Mute Audio Select al Mawes ENTER Select MENU Exit Auto Detect 1 Press the MENU key to display the main menu 2 Press the A or V keys to select AUDIO and then press the ENTER key to enter the menu 3 Press the A or V keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the A or V keys to make adjustments or selections 5 Toreturn to the previous menu press the MENU button wm Range Volume Adjusts the audio volume Press the A key to increase the volume and press 49 the Y key to decrease the volume Press the or Y Mutes the audio input keys to change the settings Auto Detect Audio Select for Press the or Y Allow users to select the audio source or let the monitor detect it models keys to change automatically Audio with HDMI the settings HDMI inputs Audio System menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Input D sub OSD Settings DDC CI HOM Auto Switch Auto Power off Infomnation Reset Al
18. 1 2 2 C801 R818 2R2 1 8W 5 C811 DIM 47NF 50V 0 1uF 50V APM4548AK CONN R820 804 R801 10 OHM 5 1 10 R821 10K 1 8W 5 10 OHM 5 1 10W 1000UF 25 R811 R828 82 KOHM 1 1 8W R810 6 2M OHM 1 2W CN803 P C821 1 4 47PF 5 SL 3K 1 R812 IN4148 100K 1 8W 5 C814 NC 220p R823 pd CONN CN804 C809 BAV70 D806 R830 0802 220pF R83 1 R806 1 5K6 1 56KOHM 5 1 10W 2N7002 5 23 C822 o 100K 1 10W 5 100K 1 10W 526 Rf CONN 1M 1 10W 5 4K7 H 10W 1 D807 R838 4M 1 10W 5 OLV1 R839 4M 1 10W 596 LBAV70LT1G R840 4M 1 10W 5 OLV3 R841 4M 1 10W 5 D808 E LBAV70LT1G R842 gt R843 2 R844 gt R845 7 5K1 10W 5 7 5K 1 10W 5 7 5K 1 10W 5 7 5K 1 10W 5 83 715G5048K010000041 LED RED LED GRN N LED901 4 LED CN001 c ONN 8008 6 LBADC11 j 1K 1 8W 1 1 1 8W 1 4 DC POWERON OROSOHM1 8W 1 N N 20007 20008 1K 1 8W 1 R005 NC UDZ NP5 6B NC UDZ NP5 6B V V V GND GND GND V GND pini SMD down DIP Up E I 5 z 5 5 184 gt lt N o NIS NIS NIS Q Q Q ZD006 8 2 8 B NC UDZ NP5 6B 5 z swoo amp 77 77 77 77 SW 72 2 2 2 2 2 AUTO MENU LEFT RIGHT ENTER Power SWOOI1 SWOO2 SWOO3 SWOOA SWOO5 511006 V V V V V V V V GND GND
19. 300 OHM 100UF16V 0 1UF 16V TPV Top Victory Electronics Co Ltd OEM MODE JN Panel Interface PCB NAME 715G4997 MOD 000 0040 m KE 6 Tuesday May 31 2011 5 of 78 Headphone output LINE INPUT 1 ______ 3 L4 5 From out passitive 5V_AUDIO LOUTP FB6021 21200HM q HV r Pitch 2 5mm From Scalar line out negative amp 4 4 ra d 5 Speaker CN601 4 i R603 15K 4 16W LO 5 5 E or 5 2 R604 gt gt LINEIN_RO 5 AMP out passitive IN 2 A E From AMP out negative CN606 8 CN602 HP OUTL1 R605 220UF 16V HP LOUT 1200HM 1 ROO 100K 10W SE OUT L 4 m LOUTN FB6031 21200HM DUTE 3 5 HP_OUTR1 8607258 1 10 5 C606 220 16V HP_ROUT From AMP out passitive 2 OUT R 2 5 1 E OUT R 1 ROUTP FB6041 21200HM 8 m m x 5 From AMP out negative CONN c a al S v4 wo AGND AGND AGND 8 a a AGND 4 a Q SN 886 30214K 88G 30214KD1C 9 ROUTN FB6061 2200 AGND AGND AGND AGND AGND AGND VDC AGND 5V 5V_AUDIO r 2 120OHM 0 05 1 1
20. 4 9 Successful upgrade When upgrade successful there will be green Pass letter appearing NStar ISP Utility 4 5 0 8 0 Sele Config Connect Dis Con WEES G2450HM MST YGA D vI HBMITBERE Gz4350HM TSLUMUSSENVD T 3L ReConnect Blank Read File Checksum Blank Message Blanking Blank DK Restore Data Program Normal gt Program Message Programming Program Verify Verity Message Yering Verify W Erase Device Exit ISP i 11 02 06 File Area Erase Area Partial Erase D Setup Base shift at 105000000 WF Fin amp CS Pin Default Program buffer 15 empty there 15 WP table please read file first Elapsed Time 92 BE USB 114ENz Flash Status FC 5 Check the FW version after upgrade 1 Connect signal source and power cable to monitor and DC off it 2 Press menu key and power on key synchronously as below figure When the screen lights release the two buttons and then press menu again to open below factory menu AUTO Power key BenQ Service Model name G2450HM SIN Vender IPV Panel AUOM240HWO1 V2 Scaler MST TSUMO88QWDT3 Check this FAW FIW Version V02 20110719 version Monitor On Time 00199 Hr 50Min Backlight On Time 00197 Hr 20Min DVI HDMI 10M On DVIHPD On HDMI HPD Lo
21. 8 Related Service MOM atO sia cece 8 1 e 9 MI NC lC 9 5 2 Panel Inspection Specification 21 Level 1 Cosmetic Appearance Alignment Service 26 Visual inspe cuon e Cleaning ane a ma quus dame an m MD M Md nrc taie 26 FAW Uporade SOP ano D qa 26 Adjustment 22 u u u u u u 43 Level 2 Circuit Board and Standard Parts Replacement 58 Product Exploded VIGW u us il maxi Uma 58 VIEW SE iste NSLS SEN DEDE SU ESS DEAE RE REL 60 Product a ra 61 BOCK 71 ochemaue Diagramaren asua DSSS y olo Sec Un DO E aqosqa us 74 Heer eer E DS 85 PCB
22. Co c cs mmmmmm 6 5 5 60 5 5 R811 he MI LABEL POSITION 9 99 99 9999 9 9 9 9 OO 13 mE 55 o 5 R809 99 2 XC 3019 2 5 2 C900 907 PS C907 uer bd 09006 gt s e C92 4 X 4 vav Taaa 7 7 5 7 4 4 t v 5 cow ete x 5 lt MAA 26 522 Ji 1 ERR QO 9 ON 9 77 F 2 7 521 31S 0298 nan 9 779 E 109 919 T p x 2 C L 1983 715G5000 P01 000 003H TAM GI cHIE24C 94v o 0602 4F I 9 SU N O Z 9 0983 R e 5 6098 a DE al IL n 2 2 O Uu EL EIE T 18 ZZ 4 DP 00 000 104 0005991 ee C29 es 7 9 B C
23. Color Press ENTER to enter the Color menu Press the key to increase the brightness and press the Y key to 0 to 100 0 to 100 contrast Press the A key to improve the crispness of the display and press the Y key to 1 to5 have softness effect on the display Press the A key to increase the gamma decrease the brightness Press the key to increase the contrast and press the Y key to decrease the value Tone becomes darker and press the Y key to decrease the gamma value tone becomes lighter Normal Allows video and still photographs to be viewed with natural coloring This is the factory default color Color Bluish Applies a cool tint to the Temperature image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color Press the or Y keys to select this option 46 User Mode The blend of the Red Green and Blue primary colors Press the or Y keys and the ENTER be altered to change the color tint of key to select Red Green or Blue Then the image Go to the succeeding use the or Y keys to make the color Red Green and Blue menus to adjustments change the settings Tailors the image color tint Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the 0 to
24. EEPROM CAT24C02WI U101 D Sub Connector CN101 Panel Interface CN452 Scalar IC TSUMOS88QWDT3 LF 1 U401 EEPROM CAT24C02WI U502 DVI Connector 501 71 Key Control Interface CN401 EEPROM CAT24C02WI U505 HDMI Connector CN502 Power Board GL2450HM GL2450HE 715G5000P01000003H AC input Bridge _ filter Rectifier Transformer Rectifier and Filter diodes Start Resistor R908 Feedback PWM Control p IC901 Power Switch Circuit Q901 Photo coupler 902 16V MOSFET Connector Q806 CN802 PWM Control Feedback Circuit MP3389EY ON OFF U801 lt py 72 G2450HM 715G5000P01001003H AC input Inverter Connector CN801 CN802 CN803 CN804 EMI filter Bridge 16V Rectifier Transformer Rectifier and Filter diodes Start Resistor R908 Feedback PWM Control IC901 Power Switch Circuit Q901 Photo coupler 902 MOSFET 1 0805 0806 PWM Control 25 ta9687GN A 3 TR ge NEE IC801 a DIM Feedback Circuit 73 Schematic Diagram Main Board 715G4997M0E000004L VCC3 3 5V N N 2 N lt R703 100R lt ADJ_BACKLIGHT 5 SOT 252 c iL 5V VCC3 3 CN701 8 5
25. Install the ISP tool 4 1 Copy the three files in one folder PORTSSNT EXE PackageForThewWeb Stub InstallShield Software CHIDO sini install it And restart PC after that 5 4 5 0 8 0 File Edit view Favorites Tools Help pack v 2 d yo Search Folders gt ix x 2 Folder Sync Address 7 DAL CDywrite materiallupgrade material TOOLYMSTARAISPTaol 4 5 0 8 0 dll 3 1 7 1 FTD2xx librar ISP MStar Semiconductor FTCITAG dl 36 exe MStar Semiconductor Inc 4 2 Double click to run the ISP tool MStar ISP Utility 4 5 0 8 0 Sele Config Connect Dis Con LUT WP Pin amp CS Pin Elapsed Time 82 USB 4 3 Click the Config to set the relevant parameters as below 1 Click Config item 2 Select click Apply in JIG column 3 The speed should be less than 50kHz 4 Select LPT1 in port type and click Auto Detect until the OK appears MStar ISP Utility 4 5 0 8 0 1 Sele Ang d rd d 40 2 Device Load Read Auto B P V Restore HDCP Erase Config Connect Dis Con 4 Pin Definition Communication Setting 120 Speed Setting SDA in SCL in SBA out SCL out LPT1 Port Type SES ni Base Adar 0378 Roughly Speed 18 KHz PINII Reverse High
26. recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows testing Continue Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for Mstar USB Debug Tool Click Finish to close the wizard 4 Install the ISP tool 4 1 Copy the three files in one folder SPTool_4 5 0 8 0 Locate File Look in 2 FTC100103 MSTAR 5 1 My Recent PACES Documents Desktop My Documents My Computer File 5 1 My Network Files of type Hardware Update Wizard Please wait while the wizard installs the software Mstar USB Serial Port D 7 Setting a system restore point and backing up old files in case your system needs to be restored in the future Click Finish to complete the USB serial port driver installation File Edit view Favorites Tools Help sack amp J d Search Folders gt if Address 7 DL CDwrite materiallupgrade material TOOLYMSTARAISPTanl 4 5 0 8 0 dll oil 7 1 FTD2xx librar FTCJTAG dl ISP MStar Semiconductor 28 exe MStar Semiconductor Inc 4 2 Double click to run the ISP tool MStar ISP Utility 4 5 0 8 0 p
27. until customer satisfv Pull out the signal cable and check the screen color display is normal NG Replace the signal cable or PC Replace the main board 90 PCB LAYOUT Main Board 715G4997M0E000004L 71564997 M0E 000 0040 See ee c71 0701 SAS 0009 C708 L701 2 8712 5 non 5 f L 1 oo N L JULI 29 55 0 3 gt N Lk 5 30 m U706 0 2165 C419 C4 FB404 U401 _ hm 8229 5 R421 LJ _ S C424 eo FB403 C404 U601 R619 R614 oo 020 ac lt S96 S R03 8522 com uL oco Sao cor 1 0 LLI amp KEN SR 5555 C119 C120 C610 C612 2 0 00 000 30 00 021 E 11111111 Soyo 0082 _ Ts 8012 M E Tm 2 d 10 5 M82 3039 2039 5 5 WOITI2Oq IM toan tono coana roms soena rr 91 Power Board GL2450HM GL2450HE 715G5000P01000003H C838 83 R864 za __ 1 5 9 OU R836 R826 e S 2 dl 8 m 8 ig R L ES o oc 8
28. CY alga 5 5 22 2 Te 20 gt 299 gt O gt 93 G2450HM 715G5000P01001003H U 89804TZU 2616 8601_ REJI 5 855622552 CN603 C505 E a C604 m CHIN l gt a lll C esz j 19 S E 02 B06r AOE 604 REDZ 902 w 8 1 1505 mee m r1 E RBI IUS e U RI 8 ee ce ef 3 en E m n E Fans 77 m ES 2 d US im T 2618 2619 ym R627 RADE ES cn al 1 2824 9 90 9X XX X 00000000 061 2890 0907 R623 b a gl all e 77 0869 _ _ 2999 2 47674 8 9 0 0 gt gt gt gt gt gt lt gt gt lt gt lt gt 4 525252555500 x NE 19322 2908 fs fs JUL 903 sa 2 m lores _ 0906 ef jezeu E AL I a ch Sy di Na s _ ga eu nr r 2 es 55 PORE 08 E 082 JL ait 1 Jg cmg R8
29. F DATAT R51 10R 1 RXIP 5 VCC 0 DATAT R51 10R DATI DATA2 R514 10R RAIN 2 1 DAT2 ES ies RX2P 5 5 DVI_SCL SCL A2 DAT2 RX2N 5 5 DVI_SDA SDA VSS DAT3 DAT3 CAT24C02WI GT3 DAT4 DATA DAT5 DATS DATA_CK DATA CK R517 10R DATA DATA R518 A ALOR 2 5 35 WPY D503 D501 D504 D505 D506 D507 D508 D509 99 99 BAV99 99 99 99 BAV99 BAV99 N N N NI N ut O o o o o 45V gt gt gt gt gt gt e e e e e 2 i LL LL LL LL LL 5 5 5 5 5 5 5 EMI solution FB5031 2 3000HM SDA vSS CAT24CO2WI GT3 ESD HDMI1 NC 10K1 16W CN502 5 2 H HDMI1_D2 gt D2 Shield 5 3 HDMI1_D2 SPELLS eg En HDMIT 215 Ea HDMI1 D1 Doz HDMI1 DOF 20 Pg 00 Shield HDMI1 Do isis EL o HDMIT CK eta 5 HDMI1 DET cx Li mmk HDMI1 D2 1 16W T S R54 NC OROS 1 16W R54 NC OROS1H8W AS HDMI CEC 5 2 14 15 X HDMI1 SCL 16 HDMI1 SDA 45V 8 17 501 4708 D 5V 45V 18 __ 1 t2 1 R531 1K 1 16W 5 19 io m 9 D510 gt N 2 M c U z LBAT54CLT1G 3 e
30. LAYOUTTDx XX E 91 Appendix T Screw List EE uu u 99 Abbreviations amp Acronyms OCS ce OO eT ce x r x r 3 Volatile Memory IC containing related data for example options see x P 02 Red Green and Blue The primary color signals for TV By mixing levels of G and B all colors Y C are ___ i eee LUE ________________ BBB Component video Y Luminance Pb Pr Color difference signals B Y and R Y r other amplitudes w r t to YUV Video related signals Y consists of luminance signal blanking level and sync C Y C consists of color signal 1 About this Manual The purpose of Service Manual is to provide a guide line to engineers to repair different models The appearance and capability is introduced in this Service Manual It is better for repair engineer to have rough idea of this model through reading the Service Manual Please do pay attention to the item part of the disassembly when repair the machine and also do the protection of panel any time When repairing the circuit board please follow the requirement of ROHS and refer to the circuit diagram and repairing process that attached in the Service Manual The method of firmware updated the way of using
31. Mode Dynamic Contrast Display Mode Selects a picture mode that best suits the type of images shown on the screen Standard for basic PC application Movie for viewing videos Game for playing video games Photo for viewing still images SRGB for better color matching representation with the peripheral devices such as printers DSCs etc Eco for saving electricity with low power consumption by providing minimum brightness for all running programs Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast This feature is provided to allow aspect ratios other than 16 9 to be displayed without geometric distortion Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image Full Scales the input image to fill the screen Ideal for 16 9 aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as possible Depending on the purchased model 16 9 images will fill the screen horizontally while 4 3 images will fill the screen vertically To
32. Specifications contains _ Electrical inspection specification _ Appearance specification _ Outside dimension specification 2 Incoming inspection The buyer customer shall inspect the modules within twenty calendar days of the delivery date the inspection period at its own cost The results of the inspection acceptance or rejection shall be recorded in writing and a copy of this writing will be promptly sent to the seller The buyer may under commercially reasonable reject procedures reject an entire lot in the delivery involved if within the inspection period such samples of modules within such lot show an unacceptable number of defects in accordance with this incoming inspection standards provided however that the buyer must notify the seller in writing of any such rejection promptly and not later than within three business days of the end of the inspection period Should the buyer fail to notify the seller within the Inspection period the buyer s right to reject the modules shall be lapsed and the modules shall be deemed to have been accepted by the buyer 3 Inspection sampling method Unless otherwise agree in writing the method of incoming inspection shall be based on MIL STD 105E 3 1 Lot size Quantity per shipment lot per model 3 2 Sampling type Normal inspection single sampling 3 3 Sampling level Level Il 3 4 Acceptable quality level AQL Major defect AQL 1 0 Minor defect AQL 2 5 4 Inspection i
33. find out the monitor aspect ratio of the purchased model please check the Specification document on the provided CD 48 Standard Movie Press A or Y keys to Game Photo SRGB Eco change the settings Press A or Y keys to change the settings Press the ENTER key to select this option Press the A or Y keys to change the settings Press the A or Y keys to change the settings Overscan Full Aspect The options under Display Mode will be different depending on the input signal sources Color Format HDMI RGB PC Range for models with HDMI inputs Audio menu Determines the color space RGB or YUV based on the following detected video signal D Sub VGA from The default Color Format is RGB D Sub Component from a video device The default Color Format is YUV C3 You might need to manually set the Color Format if colors shown on the monitor screen do not display properly DVI for models with DVI inputs Color Format is automatically set to RGB HDMI for models with HDMI inputs Color Format is not selectable In other words Color Format is automatically set depending on the input video source Determines the range of color scales Select an option that matches the RGB range setting on the connected HDMI device Press the ENTER key to select this option Press the A or V keys to change the settings
34. lt AGND 4 AOU OOOOO 88888 58 88888 gt gt gt gt gt 5 gt gt VCC3 3 3 RIN RINOP lt lt lt lt lt 3 GNDR RINOM 29 T EAR 3 GIN GINOP gt 6 T 4051 3 GNDG GINOM lt 3 SOG SOGINO aL 3 E BINOP 4041 2 120QHM BINOM gt gt gt gt 3 HSYNC HSYNC0 S 9 3 VSYNC VSYNCO uf uf uf u 3 DDCA SDA DDCA_SDA RS232_TX 2 3 DDCA_SCL DDCA_SCL RS232_RX ol 8 of s s s s s gt gt 4 RXON RXA2P ROP VCC1 8 4 RXIN RXA1P 6 2 4 RXIP RXA1N 4 RX2N RXAOP 4 RX2P RXAON LVB3P 4 RXCN RXACKP LVB3M 4061 2 1200HM 4 RXCP RXACKN LVBCKP S S S S S 4 SDA DDCDA SDA LVBCKM 2 4 DVI_SCL DDCDA_SCL LVB2P gt gt gt LVB2M 5V 4 HD0 RXB2P S u 4 HD0 RXB2N LVB1M 3 2 4 HD1 RXB1P LVBOP S oj 4 HD1 RXB1N LVBOM a 4 HD2 RXB0P E 4 HD2 TSUMO88QWDT3 LF 1 E 4 HCK RXBCKP 104 4 HCK RXBCKN GPIO P05 gt gt ON_PANEL 2 4 HDMI SDA DDCDB SDA 18 E 4 SCL DDCDB SCJ GPIO P17 gt gt ON BACKLIGHT 2 5 GPIO_P04 PWM3 103 gt gt VOLUME 7 EA AVDD o R403 A390OHM1 16W 44 REXT 8 GPIO_P23 PWM1 Y 3 5 GPIO P25 PWM3 j au 10_SD 7 z 5V 65 14 R404 NC 200K C4
35. module 15 Static electricity will damage the modules please do not touch the module without any grounded device 16 No parts of the panel should be dismantled without the presence of AU engineer or the product will not be warranted 17 Be careful do not touch the rear side directly because of the backlight high voltage 18 No strong vibration or shock It will cause module broken 19 Storage the modules in suitable environment with regular packing 20 Be careful of injury from a broken display module Please avoid the pressure adding to the surface front or rear side of modules because it will cause the display non uniformity or other function issue 25 Level 1 Cosmetic Appearance Alignment Service Visual Inspection amp Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product F W Upgrade SOP Upgrade by 715GT089 B 1 Materials list ISP JIG 715GT089 B C VGA cable PC BenQ PN 5D Y3W37 031 TPV P N 089G728 GAA DB 001
36. the menu and some information that may be used when repairing are also attached in the Service Manual that provide repair engineer various choice 1 1 Important Only trained service personnel who are familiar with this BenQ Product shall perform service or maintenance to it Before performing any maintenance or service the engineer MUST read the Important Safety Information 1 2 Trademark 2 Introduction This section contains general service information please read through carefully It should be stored for easy access place 2 1 RoHS 2002 95 EC Requirements Applied to all countries require RoHS The RoHS Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive is a legal requirement by EU European Union for the global electronics industry which sold in EU and some counties also require this requirement Any electrical and electronics products launched in the market after June 2006 should meet this ROHS requirements Products launched in the market before June 2006 are not required to compliant with RoHS parts If the original parts are not RoHS complaints the replacement parts be non ROHS complaints but if the original parts are RoHS compliant the replacement parts MUST be RoHS complaints If the product service or maintenance require replacing any parts please confirming the RoHS requirement before replace them 2 2 Safety Warning and Notice Installation 1 Do not use your mo
37. 0 foam cushion 20 17 Languages English Francais 17 Languages English Francais Carton Deutsch Italiano Espanol Polish Deutsch Italiano Espanol Polish Multi language Czech Hungarian Serbo croatian Czech Hungarian Serbo croatian OSD Support Romanian Netherlands Russian Romanian Netherlands Russian Swedish Portuguese Japanese Swedish Portuguese Japanese Chinese S Chinese Chinese S Chinese Other feature Dynamic Power saving DPS Yes Yes Accessories Refer to SKU list Refer to SKU list Regulation Refer to the worksheet Refer to the worksheet Approvals RFQ Regulatory RFQ Regulatory 10 5 1 1 Certification G2450HM Request for Black is Type Applied by Remark Certification mandatory safety safety vendor Pls select and blue is amp BenQ Reguest Certification Requirement Certification Regulatory Country voluntary EMC EMC GP Must include Australia radiation test V New C Tick V result for Zealand frequency above 1GHz Including CCC certificate CCC report Safety amp EMC V and CCC label printing permission Eff Minimun Level Energy Label GP 1 2 Asia Pacific V China RoHS GP relevant V China information and report notice in User V China WEEE GP See Remark Manual is required One sample of DVT is required for V CECP GP V 1 set the assign
38. 026 iter Setting Value 00 WP Pin amp C5 Pin Default Program buffer is empty IF there is WP table please read File First Elapsed Time 92 USB 252 2 Status Connecting 38 4 6 Load the F W you want to upgrade _ NStar ISP Ut 1 5 0 8 0 SEE a 246 Device Load Read Auto Restore Erase Contig Connect Dis Con CA Iu Read SOPE BENG 62450HM MST VGA DVI HDMI O BENG G2450HM MET VGA DVI HIMI Etera QD Bend G2450H 20110603 Lou GG A5OHM TSUMOSSQNIIT3 AUDMEAOHND1 v2 20110T18 VO FOSF bin 4 File first atus Succ Arp UD BEHQ G2450HM TEUMDSEQUDT3 AUON 40HNL I 0 3 4 7 restore address Fill 03 000 4 BENQ G2450HM GL2450HM GL2450HE MStar ISP Utility V4 5 0 8 0 1 a UT zd Device Load Read Auto B F Y Restore HD CP Erase Config Connect Dis Con This page set the Restore Data Tool read back the data stored at specific address before chip erase And merge this data to firmware when ISP processing WP Pin amp C5 Pin Default Elapsed Time 92 USB 126KHz Connect Status Success 39 4 8 Set parameter in Auto window If you have set Restore address please tick Restore Data ISP
39. 100 level the image will gradually take on yellowish tint If you reduce Green the image will become a magenta tint Adjusts the degree of how we Press the or Y keys to adjust the Hue 0 to 100 perceive colors value Press the or Y keys to adjust the Saturation Adjusts the purity degree of colors 0 to 100 value Resets the custom color settings to Press the or Y keys to change the YES Reset Color the factory defaults settings Press MENU to leave the Color menu AMA for models with HDMI inputs Improves the gray level response Press the or Y keys to change the time of the LCD panel settings Picture Advanced Menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out 5 PICTURE ADVANCED Picture Mode Standard Senseye Deno Dynamic Contrast Display Mode Color Format ENTER Select Exit Press the MENU key to display the main menu Press the A or V keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu Press the A or V keys to move the highlight to a menu item and then press the ENTER key to select that item Press the A or V keys to make adjustments or selections N gt To return to the previous menu press the MENU button 47 wm Fm Open Picture
40. 22P 50V C 106 NC 5PF 50V 47R C109 47N16V VCC3 3 Sens o e N O O N gt gt 25 4708 C11 nz A CN N A O VGA_5V 5 e R124 100R DET 5 NC 5PF 50V 220104 arney RLZ5 6B 1 NC 5PF 50V 116 GNDR D102 BAV70 ESD VGA N N 2 lt Z 5 X gt x m 5 DDCA SCL 5 DDCA SDA 4 5 DDC_WP gt WP high then write protect ma 0 5 5 715G4997 M0D 000 0040 D Tm Wednesday June 01 2011 2 75 5V DVI_5V VCC3 3 R503 NC OROS 1 16W eI t DVI_5V e 4 0502 502 0 1UF x 502 BAVI z R506 A a 22K gt gt DVI_HPD 5 MBT3904LT1G CN501 20505 RLZ5 6B 5 esse ZD502 RLZ5 6B 20504 RLZ5 6B DVI_DETIN DVI_DETIN pop 14 R505 1Q0R 1 16W 5 DET ne 2e L8 DVI_SCLIN DVI SCLIN R507 47R SCL DE SA DVI_SDAIN DVI_SDAIN 508 47R DVI_SDA 5 2 21708 R509 1K 1 16W 5 Ned DVI HPDIN YXS ii 8 sj ZD503 RLZ5 6B gt Be 2 9 1 3shield io 2 20509 RLZ5 6B li 5 0 5shield clk shield R510 10R lt amp 4 DATAO R511 10R z 5
41. 26 0 1UF 16V 64 GPIO_POO SARO R40 1K 116W 5 KEYI 3 REFM GPIO PO1 SAR1 7 Pu Sana ES 406 AIK 1 16 5 __ 2 VCC3 3 17 427 NC 0 1UF 16V PO3 SAR3 19 TED GF HDMI_DET 4 GPIO_P06 al 20 LED gt GPIO_P07 25 428 220N 16V 1 CSZ spo TGE oon GPIO 1 2 0 5 HOLDSO 055 Z CSZ P15 20 7 2408 10K 1 16W 5 3 WP 18 SCK Pope R45 100R 34 li SDI 10 MX25L2026DM11 12G 1175 gt ADJ BACKLIGHT 2 p 39 R407 1K 1 16W 5 FB4091 2 3000HM POWER 8 GPIO P14 PWMO VCC3 3 1 RST C453 1000pF 50 80 solution o MCKO GPIO P47 Sn 5 C430 50V AUOUTLRIGPIO HT 4 220N16V R410 08 05 1 16W 26 AUSCK GPIO P45 83 X401 2 114 31818 2 32 AN AUSD GFIO P44 AUMUTE GPIO_P43 85 D TEE a R411 1 OHM1 16W See WP 22HDMI_CEC 4 432 33pF 50 R412 0805 1 16W 25 OUT E ES x C401 0 1UF 16V 3 1 VCC A0 VCC3 3 1 68 WP Al 5V 12C_MCL GPIO_P10 SCE A2 7 LINEIN_LO TUF V 89 LINE IN L 12 MDA GPIO 11 SDAGND C435 0 47 16V 90 7 LINEIN_R0 AUCH 91 LINE IN AUCOM ES S 9 9 scalar GPIO not active when power 7 x AUVRM 94 AUR saving 7 LINEOUT_L 96 LINE_OUT_L 1 x Qp NESEN LINE_OUT_R 2 R434 NC 100R 1 16W 5
42. 6W 5V_AUDIO 2 d M LL M LL u x S a AGND AGND AGND AGND AGND AGND x Low shutdown Audio AMP E MUTE R615 100R 1 MUTE 1 5V_AUDIO 5V_AUDIO R618 ANC OROS 1 16W KAUDIO_SD 5 5V_AUDIO E 5 LINEOUT L C623 0 1 50V 8619 _0805 1 16 MUTE 1 5 NCIO ATuF 16V U601 x KLINEOUTR 5 APA2606NAI TRG amp 3Kohm 1 16W 1 33Kohm 1 16W 1 gt 3 PEND 5V_AUDIO gt q PGND PGND LOUTN ROUTN a u 5V_AUDIO EVDO PIDE E 5 MUTE SD 5 VDD GND z 8 E RINN C625 0 1uF 50V 4 AGC SE AGND AGND T VDC 8 SE BTL z VOLUME 5 BYPASS HE LOUL HP_LOUT HP ROUT HE ROUT 8 qe s g 8 3 AGND 5 VOLUME gt gt R627 100R 4 R628 1 16W 5 AGND AGND AGND AGND z e ES EM z 2 ME E T 5 x 5 AGND AGND AGND AGND AGND AGND co k FB609 1 2 1200 6101 2NC 1200HM 611 1 2 1200HM AGND DGND AGND DGND AGND DGND G4997 M0D 000 0040 MODEL MODEL AGND Key Component AUDIO PCB NAME 715G4997 M0D 000 0040 6 HE Date Monday July 11 2011 79 Power Board GL2450HM GL2450HE Bg 715G5000P01000003H R929 100 OHM 1 4W L905
43. 913 R913 680uF 10V NC 68QuF 10V 470uF25V 47UF 50V 1 OHM 1 4W 1500PF2KV j 3 11 D906 sBL30LeocT 4 1 3 Footprint TO220 V I C909 1MOHM 5 1 4W Lus R900 R901 Q901 F P1070ATI C927 g R919 1MOHIM 5 1 4W 1MOHM 5 1 4W m 150 OHM 1 10W 47NF 50V C912 NC MTZJ 72 16 100N 50V FB901 1C902 R920 BEAD EL817M X 2KOHM 196 1 10W C914 R916 470pF 50V V 10K1 10W NR901 3 NTCR R923 220 OHM 1 4W C924 100nF 50V R924 OR33 5 2W w R928 2 1 1 10W 902 1000 C903 1000pF FB903 C900 C915 3300pF 250V R935 3 15A 250V NC EMI Solution L907 F903 NC NC CN901 SOCKET 5V O C921 6931 2200uF 16V TEES 16V 0029 25V F904 FUSE 5V O O O 5A 250V R914 NC 43KOHM 1 1 10W R925 10N 50V 1 2 IC 903 TL431 A TA Q BEAD 9 1KOHM 1 1 10W 1 HEAT SINK Q901 HEAT SINK D901 D906 2 JA AN G5000 POA 001 0010 4 110615 MODEL PWPCBB41QQAN Rev Wednesday July 20 2011 of 82 1 POWER 715G5000 P0A KE ODM MODEL R817 22 OHM 1 4W 16V C823 4 70 25V ON OFF 4 4 C 24 4 JuF 25V R816 R802 1 5Vi CN801 2804 PT801 C819 5 SL 3KV CONN 5K1 1 8W 5 6 POWER XFMR 7 22R 1 8W 5 4 C803 2 0 1uF 50V _ O LV1 R819 282 1 8W 5 C820 CN802 4 5 SL O 3
44. Czech Traditional Chinese e Hungarian Simplified Chinese Serbo Croatian Romanian Dutch Russian Swedish Portuguese 0 to 100 Press A or Y keys to change the 0 to 100 settings 5 10 15 20 25 30 sec H Position Press or Y keys to change the settings unlock the OSD controls when the OSD is preset to be locked press and hold the MENU key for 15 seconds to enter the YES OSD Lock option and make NO changes Alternatively you may use the or Y keys to select NO in the OSD Lock submenu from the OSD Settings menu and all OSD controls will be accessible Press the ENTER key to select Allows the monitor settings to be DDC CI this option Press the A or V keys set through the software on the PC to change the settings HDMI Auto When this function is activated Press ENTER key to select Switch for HDMI port will be in the input auto this option Press the or Y keys models with selectloop Otherwise HDMI can to change the settings HDMI inputs only be selected by input select or 51 OFF Sets the time to power off the Press the ENTER key to select Auto Power 10min monitor automatically in power this option Press the or Y keys off 20min saving mode to change the settings 30min Input Current Resolution Displays the current monitor Optimum Information property s
45. EL ETT I E my Lun wp 9 The bezel Assembly 1 Assemble the speaker on the main frame Pull at the foot of the speaker strongly The wire of the speaker will be traversed from the middle hole as follow picture The wire will connect power board and speaker The foot of the speaker The wire of the speaker 2 Assemble the wire to the main board Connect main board and panel Connect main board and key board 3 Assemble the main board and power board on the main frame Connect main board and power board connect speaker and power board Lock the main board and power board on the mainframe Stick the black rubberized fabric m ael dul 4444 4 Assemble the AC COVER 67 5 Assemble the panel the bezel 6 Assemble the main frame and the key board Connect key board and main board panel and power board panel and main board Stick the black rubberized fabric and aluminum foil Connect panel and main board Connect panel and power board 7 Assemble the cover Lock the mainframe and rear cover as follow picture D 1 ET w ET 8 Assemble the stand Push the stand as follow picture F PDETU gt LM mw ud A ao L 4 9 Assemble the base r 70 Block Diagram Main Board Crystal 14 31818MHz X401 Flash ROM Pm25LD020C SCE U402
46. GND GND GND GND GND GND LED001 RIGHT 1 0K 0 673V 1 435 CAT i a 0 BOARD KE Date Wednesday June 15 2011 1 of 1 84 Troubleshooting Frequently asked questions FAQ 2 The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster gt Does the blurring only occur at resolutions lower than the native maximum resolution CFT Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution 2 Pixel errors can seen One of several pixels is permanently black or more pixels are permanently white one or more pixels permanently red green blue or another color e Clean the LCD screen e Cycle power on off e These pixels are permanently on or off and that is a natural defect occurs in LCD technology 2
47. LPCB9141QQBL Monday August 01 2011 of 0 G941 80 A Key t ey Component 01 POWER PCB NAME 715G4124 POB M MU D802 16V L802 5 5150 1 2 0801 C801 812 0801 change to 1206 footprint NC 20N 50V MP3389EY 3 3 OHM 1 4W R826 oo 1 8W 5 C80 47UF 50V R804 C802 C805 68 40 I 0 47UF 50V N OFF R805 R864 C804 50V C808 hoov 1K 1710W 1 JL 4 1K 1 6W 5 100pF50V C806 0 1uF 50V LED1 100 50 lt R821 2I AO4886 A DIM O C813 47UF 50V 100pF 50V 1 5 1 4W C811 1nF 50V 10KH 10W R813 0 15 OHM 1 1 4W R812 0 15 OHM 1 1 4W 100K 1 10W R835 1R 1 CONN 81 G2450HM 715G5000P01001003H R929 100 OHM 1 4W L905 BD901 C916 1 1uH GBL408 R930 100 OHM 1 4W 1000PF500V 2 3 R903 100 1 4W AN Y A868C15RS T901 3 1 POWER XFMR 080GL22T 3N3P Footprint TO220 V Footprant 90Lhl 7T 2 4700HM ZD901 MTZJ20B R905 4700HM1 10W 918 10000 25 0904 KTD1028 R906 100K OMH 2W 5 R907 1K 1 10W 1 907 C910 120uF 450V 1500PF2KV esl R909 100 OHM 1 4W C917 8 R910 100 OHM 1 4W 1000PF500V 20K 1 4W D904 R912 100 OHM 1 4W PS1010R N C919 1 10 C920 C925 C922 C
48. Specification 1 Can t be seen lt 2 dots Note1 4 Two continuous bright dots vertical horizontal oblique 1 pair Three or more continuous bright dots vertical horizontal oblique Not allowed Adjacent dot defect Two continuous dark dots vertical horizontal oblique lt 2 pair Note 1 2 3 Three or more continuous dots to be of any combination of dark dot and bright dot vertical horizontal oblique Not allowed Distance between 2 Bright dots 2 15 mm Distance between 2 Dark dots 2 15 mm Distance between Bright and Dark dots 2 15 mm Display non uniformity Use 8 ND filter or judged by equivalent limit sample Or Mura Note 5 6 Note 1 For bright dot defect bright area should be larger than 1 2 area of a sub pixel to be count as 1 dot defect A dot defect that is smaller than the defined dot defect will be treated as small bright dot The drawing of 1 2 area sub pixel definition The 1 2 area sub pixel can be defined as below one or more of specific shapes Fig 1 4124 Fig 1 Fig 2 All bright dot defects should not be noticeable by observer under specified inspection environment Please refer to item 5 Note 2 Fig 2 Adjacent dot defect refer to picture dot 1 2 8 around A are all A s adjacent dots should be inspected under the same display pattern in any one of White Black Red Green Blue Monotone Gray pattern Note 3 Adjacent dot defect should be observed under a
49. The image has a faulty coloration It has a yellow blue or pink appearance Select MENU gt PICTURE gt Color gt Reset Color and then choose YES in the Caution message box to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support 2 image can seen 7 Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution Q Faint shadow from the static image displayed is visible on the screen e Activate the power management function to let your computer and monitor go into low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention 85 Is the prompt on the display illuminated in orange If the LED is illuminated in orange the power management mode is active Press any button on the computer keyboard or move the mouse If that does not help check the signal cable connectors If a
50. Utility 4 5 0 8 0 a d otal UT ze Device Load Read Auto B F Y Restare Erase Config Connect Dis Con 1 E Meese SOPVARSR BENG G2450HM MST YGA DWI HB MIRBEN E Bz450HM TSUMU SSENVDBT 3 4U0M 240401 ReConnect Blank Read File c Program File Ready Program File Ready Program Normal Verify Erase Device Exit ISP Erase Area E e Partial Erase _ Setup Base shift at 0 000000 WF Pin amp CS Fin Default Elapsed 92 BE USB 114 Connect Status Succ 4 9 Processing of upgrade After clicking Run the tool start to program It is forbided to power off monitor or switch off connection during programming ISP Utility 4 5 01 8 0 Config Connect Dis Con WEES G2450HM MST YGA 2480 0 T 3L OM ZAOH VUT ReConnect Blank Read File n Start time 11 07 18 Checksum Program File Ready Restore Data i Program Normal gt Restore Message Heading Erase Message Erasing Verify Erase DK tea Exit ISP Blank Message Blanking File Area Erase Area Erase setup shift at 10 000000 WF Pin amp CS Pin Default Elapsed 92 BE USB 114 Flash Status FC 40
51. V 9 23 9 VCC3 3 8 sd Q Q 6 DIM vcC33 3 4 5 6 ON OFF x 3 2 x m 0 Lo C O O 1 T LSP2159BE33AD SOT 223 5 ris gt E i i 2 R716 NC 100R 2 T iL u CONN 8 u 5 2 x E lt on_BACKLIGHT 5 X 02 0701 gt LMBT3904LT1G 9 x e ur gt m TE C720 S 10N 50V NC 47K 1 16W 5 K 0702 10 5 NC 2N3904S RTK PS CN 5 aE 8 R720 VCC1 8 150R 3 4 5 7 02 x 4 1 8 5 I ES q 1 gt 5 8 B N N x z E U701 rix m gt 0 NC 100R 100K 1 16W 596 AO4411 5 gt u ce 8743 4 7 LMBT3904LT1G 5 PANEL gt S 5V O 0 1UF 16V C712 L Victory Electronics Ltd OEMMODE 9778 41 64997 N00 000 0040 AO3401L Power PCB NAME 715G4997 M0D 000 0040 KE 6 Thursday June 02 2011 1 of 74 220102 2 2 RLZ5 6B 1 29101 220106 lt RLZ5 6B 1 RLZ5 6B 1 VGA R VGA B 9 lt 200R 200R 200R 7a GND POWER R125 R126 R127 3 3 3 1 2 2 1 OL1UF 16 119 NC O 1uFE 16V C 122 100R Ex x Ex 100R 052 d 22 50V C 105 VGA CABLE DET VGA B VGA B VGA G VGA G VGA R VGA R D104 BAV99
52. Z4OHNOL E AM ep HET File 30 4 6 Set the restore address Please fill 00 and AKB as follow MStar ISP Utility V4 5 0 8 0 SEES Config Connect Dis Con This page set the Restore Data Tool read back the data stored at specific address before chip erase And merge this data to firmware when ISP processing Restore Enable WP Pin amp C5 Pin Default Elapsed Time 120 192 Beh USB 126KHz Connect Status Success 4 7 Set parameter in Auto window If you have set Restore address please tick Restore Data Estar ISP Utility 4 5 01 8 0 Config Connect Dis Con ReConnect Read File roe Program File Ready c Program File Ready Program Noma gt Verify Erase Device Emt ISP Erase Area e Partial Erase D Setup Base shift at 10 000000 WF Pin amp CS Pin Default Elapsed 92 BE USB 1ll4kKEHR Connect Status Succ 31 4 8 Processing of upgrade After clicking Run the tool start to program It is forbided to power off monitor switch off connection during programming NStar ISP Utility 4 5 0 8 0 Sele Config Connect Dis Con WEES G2450HM MST YGA DI HBMITBERE Gz4350HM TSLUMUSSENVD T 3 4U0M240H 4 01 ReConnect Blank Read File Start time 11 07 18 Checksum 0xF05F Program File Ready
53. ct the JIG and then link it again MStar ISP Utility V4 5 0 8 0 Device Load Read Auto B P W Restore Erase 2 Connect Dis Con Use USB F release USB Use Swiec IZE Pin Definition s SBA out 0 SEL out 158 Tes Speed 41 Roughly Speed 252 KHZ PIM PINI Reverse High 51 Auto Detect SPI Setting 12 Apply pin 1 zwiteh UART T e 4 3 Pull all Pin High Tolerance LSP Slave Address 10 92 Serial Debug Slave Address 082 3 E 5 WP Piri amp CS Pin Elapsed Time IAL 192 USB 252KHz 2 Check the cables and ISP JIG are connected fluently 3 Click the Dis and click Connect again 4 AC off the monitor for a while and retry it 5 Change advanced ISP tool 6 Change ISP JIG or cable 7 Change PC 34 Upgrade 715GT034 D 1 Materials list LPT cable male to male VGA cable 12V DC adapter TPV P N N A TPV P N 089G728 DB TPV P N ADPC12416BEP 1 ISP JIG 715GT034 D PC Monitor 52450 51088 1 12 e 20110T18 V 2 bi PORTOISNT EXE ISP Tool exei MN in LPT driver ISP tool V4 5 0 8 0 New F W 35 2 Connection Don t press down Monitor ne2sdad to upzr ads these two buttons 71501034 0 3 Install LPT driver 3 1 Double click 4
54. ed third party test m v PSE DOC for V Japan V PSE Safety V HDMI sku base on CB x 14 J mv _ Vender provide V J Moss GP relevant information and report Class Level Vender provide k PC3R relevant V requirement of m information provide 1 2009 version report sample for masus Vender provide One sample of relevant DVT information 5 T is required for and the assigned Korea formal test third party report test Korean Vender provide V Korea RoHS GP relevant information and report sami 1 494 x9 1 1 3 12 Saudi V V SASO Safety V Arabia Vender provide V a GP relevant V TR RoHS Turkey information and report Same as the V CE Safety amp EMC V CE of EU TUV S V Argentina V S Mark Safety V IRAM S etc Applicable safety USA Canada certification V Safety V V Canada Certification such as cULus cCSAus etc America Lov V Applicable safety USA Canada certification United Safety V Certification such as States cULus cCSAus etc v Including BSMI certificate BSMI report and BSMI authorization letter for V Taiwan V BSMI Safety amp EMC V applicant of BSMI certificate is vendor and vendor will perform the clearance for BenQ V Class Level provide gold silver EPEAT GP relevant info
55. ettings Resolution best with the monitor Model Resets all mode color and Press Y keys to change Reset All geometry settings to the factory settings default values z 9 DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics 52 Display Timing Table For G2450HM GL2450HM GL2450HE Note P Preset Mode NP None Preset Mode FS Fail Save Mode show out of range but still can see picture O Out of Range only show out of range without picture BenQ Preferred Pixel clock H sync s S ne _ __________ ___ xs m m _ _ own _ e 5 P ewm ano _ e 255 _ weg gt mom _ 355 _ _________ gt aem wm _ e 90 _ wa P _ e woe T _ owes P _ ow oe ne _ wee xm m wee m xe _ ne mess on sm
56. for the 24 MICROPROCESSOR based Multi mode supported high resolution color LCD monitor This monitor can be directly connected to general 15 pin VGA connector and 24 pin DVI D connector also supports VESA DPMS power management and plug amp play function Additional information Due to the nature of liquid crystal display LCD technology the picture resolution is always fixed For the best display performance please set the display resolution to 1920X1080 pixels with an aspect ratio of 16 9 This is called Native Resolution or maximal resolution that is the clearest picture Lower resolutions are displayed on full screen through an interpolation circuit Image blurring across pixel boundaries can occur with the interpolated resolution depending upon the image type its initial resolution 4 Related service information This Service Manual contains general information There are 2 levels of service Level 1 Cosmetic Appearance Alignment Service Level 2 Circuit Board or Standard Parts Replacement Service Web Site eSupport URL http esupport beng com 5 Product Overview 5 1 Monitor Specifications Conf 2 Conf 3 D sub include component source D sub include component source DVI D HDMI speaker DVI D HDMI speaker Panel Type TN VA TN CCFL TN LED IPS Display Area 531 36x298 89 531 36x298 89 Max Resolution 1920X1080 1920X1080 Pixel Pitch 0 276 0 276 Brightness Typ 300 cd
57. grayed out Press the MENU key to display the following main OSD menu Auto Adjustment H Position V Position Pinte Clock Depending on your purchased model different OSD menus are available 1 Display 2 Picture 3 Picture Advanced 4 Audio 5 System Use the A up or Y down keys to highlight a menu item and press the ENTER key to enter the Menu item settings 9 OSD menu languages differ from the product supplied to your region 44 Display Menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Auto Adjustment H Position V Position Pine Clock 1 Press the MENU key to display the main menu 2 Press the A or Y keys to select DISPLAY and then press the ENTER key to enter the menu 3 Press the A or Y keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the A or Y keys to make adjustments or selections 5 To return to the previous menu press the MENU button em Function Operation Range Optimizes and adjusts the screen settings automatically for you Press the ENTER The AUTO key is a hot key for this function Auto key to select this Adjustment When you connect a digital video output using a digital ang DVI or HDMI cable to your monitor the AUTO key and the adjustment Auto Adjustmen
58. l Move ENTER Select MENU Exit 1 Press the MENU key to display the main menu 2 Press the A or Y keys to select SYSTEM and then press the ENTER key to enter the menu 3 Press the A or Y keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the A or Y keys to make adjustments or selections 5 To return to the previous menu press the MENU button Fenton Range Use this to change the input to that DVI appropriate to your video cable D sub VGA Press A or Y keys to change the connection type HDMI for setting C 3 Analog only models do not have models with the Input function HDMI inputs OSD Settings Press ENTER to enter the OSD Settings menu Press A or V keys to change the English settings French Language Sets the OSD menu Language German The language options Italian displayed on your OSD may differ Spanish 50 Adjusts the horizontal position of the OSD menu Adjusts the vertical position of the V Position OSD menu Adjusts the display time of the OSD Display Time menu Prevents all the monitor settings from being accidentally changed OSD Lock When this function is activated the OSD controls and hotkey operations will be disabled Press MENU to leave the OSD Settings menu from those shown on the right Polish depending on the product supplied Japanese in your region
59. l display a graduated scale for adjusting the value of that setting and will only operate while the OSD menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn t currently displaying on screen Volume hot key for models with speakers Volume Volume Mute Press the A key to display the Volume indicators Further press the A key will increase the volume while the V key will decrease the volume To Mute press the Volume hot key for 3 seconds To release Mute press the Volume hot key for 3 more seconds 43 Mode hot key MODE Standard Press the Y key continually to switch between the 6 modes for the main window including Standard Movie Game Photo sRGB and Eco The setting will take effect immediately Input hot key not available for analog only models INPUT D Sub Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor The setting will take effect immediately The setting will take effect immediately The setting will take effect immediately Main Menu Mode You can use the OSD On Screen Display menu to adjust all the settings on your monitor Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become
60. learance for BenQ V B Class Level Vender provide gold silver EPEAT GP relevant V information uprum and report Mexico V NOM Safety Vender provide GP relevant information and report Member Vender V countries of provide EU WEEE GP relevant European information Union and report Vender provide REACH GP relevant information and report 9w v oe Sy v Germany v mew s Ov _ v aa mem v ew mee v Eun for DOC International CB Scheme Safety V NM certification Vender provide International V International RoHS GP relevant information and report 1 Vender provide BenQ International International V GP relevant ecoFACTS information and report International V All V Energy Star GP V TCO International International V Safety amp GP V Displays 5 0 20 Follow ecoFACTS Checklist in RFQ Including Test Report by EPA recognition of Accreditation Laboratory and Certificate by EPA recognition of Certification Body CB Effective date 2011 1 1 BenQ phase in date 2010 12 06 5 2 Panel Inspection Specification 1 Scope 1 1 The incoming inspection standards shall be applied to TFT LCD Modules hereinafter called Modules that supplied by AU Optronics Corporation hereinafter called seller 1 2
61. m 250 cd m Contrast Ratio Typ Panel Display 1000 1 Panel 50000 1 DCR 1000 1 Panel 12M 1 DCR DCR Min Viewing Angle H V 170 160 170 160 CR210 Display Colors 16 7M 16 7 BenQ Senseye 3 Senseye 3 Technology BenQ Senseye 6 Modes by hotkey Standard 6 Modes by hotkey Standard Preset Modes Movie Game Photo s RGB ECO Movie Game Photo s RGB ECO Color Temperature 6500 K Reddish 5800 K Normal 6500 K Reddish 5800 Video Selection Bluish 9300 K User Mode Bluish 9300 K User Mode Hor Frequency kHz 30 83 30 83 Ver Frequency Hz 50 6 50 6 Video Bandwidth 205 205 MHz Input Output PC Video Input D sub DVI D HDMI D sub DVI D HDMI 9 Audio line in Yes Yes Voltage Rating AC 100 240V Built in AC 100 240V Built in Power Supply Power On Mode lt 35W max lt 35W max Standby Mode lt 0 3W max lt 0 3W max Power Off Mode lt 0 3W max lt 0 3W max Chassis Colors Glossy black detail refer to artwork Glossy black detail refer to artwork proposal A Brown Carton with at least C flute BE Brown Carton with at least C flute BE flute CTN for BQjp shipments flute CTN for BQjp shipments Power LED Green ON Amber Standby Green ON Amber Standby Design VESA Wall Mount 100 x 100 mm 100 x 100 mm Container Loading gt 1300 gt 1300 foam cushion 40 Container Loading gt 650 gt 65
62. mun Level Energy Label GP 1 2 provide Asia Pacific V China China RoHS GP relevant information Recycling notice in User China WEEE GP See Remark Manual is required for CECP GP V 1 set the assigned third party test zb vc EM V Japan Australia New Zealand certificate CCC report and CCC label printing permission PSE DOC for Safety V HDMI sku base on CB Vender provide J Moss relevant information and report Vender provide PC3R relevant V requirement of information provide 1 2009 version and report sample for Vender provide relevant information required for e Standby V 1 set the assigned Korea formal test third party report test Korean Vender provide Korea RoHS relevant information and report j 17 Saudi V V SASO Safety V Arabia Vender provide V ua GP relevant V TR RoHS Turkey iocus information and report Same as the V CE Safety amp EMC V CE of EU TUV S V Argentina V S Mark Safety V IRAM S etc Applicable safety USA Canada certification Safety V Canada Certification such as America safety USA Canada certification United Safety V Certification such as States cULus cCSAus etc Including BSMI certificate BSMI report and BSMI authorization letter for V Taiwan V BSMI oafety amp EMC V puse applicant of BSMI certificate is vendor and vendor will perform the c
63. nitor under any of the following environmental conditions Extremely high or low temperature or in direct sunlight Dusty places e Highly humid exposed to rain or close to water e Exposed to vibrations or impacts in places such as cars buses trains and other rail vehicles Near heating appliances such as radiators heaters fuel stoves and other heat generating items including audio amplifiers enclosed place such as a closet or bookcase without appropriate ventilation e Anuneven or sloping surface Exposed to chemical substances or smoke 2 Do not block vents and openings by clothes or curtains 3 Carry the monitor carefully 4 Do not place the monitor face down on the floor or a desk surface directly Otherwise scratches on the panel surface may occur 5 Do not place heavy loads on the monitor to avoid possible personal injury or damage to the monitor 6 Ensure that children do not hang or climb onto the monitor 7 Keep all packing bags out of reach of children Operation 1 To protect your eyesight please refer to the user manual to set the optimal screen resolution and the viewing distance 2 To reduce eye fatigue take a break on a regular basis while using the monitor Avoid taking either one of the following actions for a long time Otherwise burn marks may occur e Use the monitor in the aspect ratio of 16 9 e Place a still image such as an OSD menu fixed text or image on the screen 3 To av
64. nstruments 4 1 Pattern generator LD 2000 or equivalent model 4 2 Video board AU video board or equivalent The output of the signal should comply with the specification provided by AU 4 3 Luminance colorimeter Topcon BM 7 or equivalent model 5 Inspection environment conditions 5 1 Room temperature 20 25 C 5 2 Humidity 65 5 RH 5 3 Illumination Fluorescent light day Light Type display surface illumination to be 300 700 Lux standard 500Lux 5 4 To be a distance about 35 5 cm in front of LCD unit viewing line should be perpendicular to the surface of the module judge the visual appearance with 5 eyes 30 viewing edge will be allowed 5 5 Take off the protection film of polarizer while judging the display area 5 6 If there is any question while judging check the panel again in operating mode 6 Classification of defects Defects are classified as major defects and minor defects according to the degree of defectiveness defined herein 21 Major defects A major defect is defect that is likely to result in failure or to reduce materially the usability of the product for its intended purpose Minor defects A minor defect either is a defect that is not likely to reduce materially the usability of the product for its intended purpose or is a departure from an established having little bearing on the effective use or operation of the product 6 1 Electrical inspection specification Inspection
65. ny one of White Black Red Green Blue pattern 1 pair of bright dots equals 2 dots Inspection patterns Standard inspection patterns of dot defect are listed below AUO uses these patterns as standard criteria for judging dot defect Please inform AUO if any other pattern is to be used to examine dot defect 22 Full Black For bright dot s Full White For dark dot s Monotone Red Green Blue For bright and dark dot s Note 4 The judgment criteria of particle occurred bright dot is the same as bright dot judgment criteria Note 5 The display uniformity general mura symptoms will use 8 ND Filter That is the definition of Not Noticeable means the symptom can be covered by 8 ND Filter Note 6 The inspection method of ND Filter holding ND filter in front of the panel around 1 cm and examine the panel from 35 5 cm in the front view for 3 seconds 6 2 Appearance inspection specification Inspection specification IS criterion Judge item Inspection Inspection specification Major Minor Average diameter D D lt 0 15 Disregarded scratch and 0 45 lt D lt 0 5 RO display area include Width W mm Length L mm Numbers bright amp dark Linear Particles 2 3 spot Note 1 W lt 0 05 and L lt 2 Disregarded 0 05 lt Ws 0 07 or 2 lt L lt 5 Defect 0 Grains Eyes should not find it Wrap unken No label nvert label Broken Mistake No schede mg Boss
66. ny pin is bent or broken off please contact your dealer to get necessary support Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch Q The image is distorted flashes or flickers Read the instructions the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions Q You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources Q The image is displaced in one direction Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions Q The OSD controls are inaccessible e To unlock the OSD controls when the OSD is preset to be locked press and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes e Alternatively you may use o gt keys to select NO in the OSD Lock submenu from the OSD Settings menu under SYSTEM and all OSD controls will be accessible If yo
67. o buttons and then press menu again to open below factory menu Power on key BenQ Service Page Model name G2450HM SIN ET Vender TPV Panel AUOM240HW01 V2 Check this F W version Scaler MST TSUMO880OWDTS F W Version V02 20110719 Monitor On Time 00199 Hr 50Min Backlight On Time 00197 Hr 20Min 10M DVIHPD HDMI HPD Loqo AutoPower Resolution Notice 3 If the version is right please do factory reset in user menu as below or re upgrade F W as the above steps The reset will turn off burn in mode N N Information Reset All 4 ENTER Select MENU Exit HL ACL lag ul a PRAE AERA RE Ld TAM CAUTION Reset All Settings 6 Troubleshooting 6 1 Can t Entry ISP Mode MStar ISP Utility Y4 5 0 8 0 2 Device Restore Contig Connect Dis Con iw Fin pull to high during ISP Manufacture SST25 VF010 Status Register setting oo 25 7020 New Setting Below Device Siz Can t Entry ISP Mode sacr er E oo Register Setting 00 WP Pin amp Pin Default Elapsed Time 122 92 Printer 36KHz The method to cure it 1 Click Config to check the port type is USB If no selection of USB as below please disconne
68. oid possible damage to the monitor do not touch the monitor panel by hand pen or any other sharp objects 4 Excessively frequent plug and unplug of video connectors D sub DVI may cause damage to the monitor 5 This monitor is designed mainly for personal use If you want to use the monitor in a public place or a harsh environment contact your nearest BenQ service center for assistance 6 To avoid possible electric shock do not dissemble or repair the monitor 7 bad smell or an abnormal sound appears to come from the monitor contact your nearest BenQ service center for assistance immediately Cleaning 1 Ensure that the power is unplugged before cleaning your monitor 2 Use a monitor cleaner and a soft cloth to clean your monitor 3 Do not use solvents such as alcohol to clean your monitor Power 1 To avoid possible damage to the monitor do not use it in a region where power supply is unstable 2 Ensure that the power cord is connected to a grounded power outlet before turning on the monitor 3 Use only the power cord provided by BenQ 4 5 Never use a power cord that appears to be damaged or frayed To avoid possible danger observe the total electric load when using the monitor with a multi outlet extension cord Always turn off the monitor before unplugging the power cord 2 3 Compliance Statement Caution This Optical Storage Product contains a Laser device Refer to the product specification
69. ose this option to select the device driver trom a list Windows does not guarantee that the driver you choose will be the best match for your hardware Found New Hardware Wizard This wizard helps you install software for USB Serial Converter If your hardware came with an installation CD lt 6 or floppy disk insert it now What do you want the wizard to do Click Next to continue Hardware Update Wizard Select the device driver you want to install for this hardware Select the manufacturer and model of your hardware device and then click Next If you have a disk that contains the driver you want to install click Have Disk Mstar USB Serial Port LISB Serial Port This driver is not digitally signed me why driver signing is important faro Hardware Update Wizard Select the device driver you want to install for this hardware ua was SY b Install From Disk Insert the manufacturer s installation disk and then make sure that the correct drive is selected below Copy manufacturer s files from m Hardware Installation A The software are installing Far this hardware USB Serial Port has nat passed Windows Logo testing to verify its compatibiliky with Windows T ell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly
70. qo AutoPower Resolution Notice 41 3 If the version is right please do factory reset in user menu as below or re upgrade F W as the above steps The reset will turn off burn in mode 6 Troubleshooting 6 1 Can t Entry ISP Mode MStar ISP Utility V4 5 0 8 0 SVP Pin pull ta high during ISP status Register setting SST25 F064C Register Setting salue WP Pin amp Pin Default Elapsed Time 2 192 Printer 36k Hz Methods to cure 1 Check the cables and ISP JIG are connected fluently 2 Click the Dis Con and click Connect again 3 AC off the monitor for a while and retry it 4 Change advanced ISP tool 5 Change ISP or cable 6 Change PC 42 Adjustment Alignment Procedure The Control Panel For models without speakers 2 4 f I 6 For models with speakers wak 4 5 6 1 AUTO Adjusts vertical position phase horizontal position pixel clock automatically 2 MENU key Activates OSD main menu and return to the previous menu or exit OSD 3 4 Volume key For Up Increase adjustment The key is the hot key for Volume 4 Mode key For Down Decrease adjustment The key is the hot key for Mode 5 ENTER key Enters sub menus and select items 6 Power Turns the power or off V OSD On Screen Display The hot keys wil
71. rejected and the buyer should inform the seller of the result of incoming inspection in writing 8 Precaution Please pay attention to the following items when you use the LCD Module with back light unit 1 Do not twist or bend the module and prevent the unsuitable external force for display module during assembly 2 Adopt measures for good heat radiation Be sure to use the module within the specified temperature 3 Avoid dust or oil mist during assembly 4 Follow the correct power sequence while operating Do not apply the invalid signal otherwise it will cause improper shut down and damage the module 5 Less EMI it will be more safety and less noise 6 Please operate module in suitable temperature The response time amp brightness will drift by different temperature 7 Avoid displaying a fixed pattern exclude the white pattern for a long period which may lead to image sticking 8 Be sure to turn off the power when connecting or disconnecting the circuit 9 Polarizer scratches easily please handle it carefully 10 Display surface never likes dirt or stains 11 dewdrop may lead to destruction Please wipe off any moisture before using module 12 Sudden temperature changes cause condensation and it will cause polarizer damaged 13 High temperature and humidity may degrade performance Please do not expose the module to the direct sunlight and so on 14 Acetic acid or chlorine compounds are not friends with TFT display
72. rmation cuprum Mexico MENT Vender provide GP relevant information and report Member venger V countries of provide EU WEEE GP relevant European information Union and report Vender provide GP relevant information and report ean Sy V soso sey v _ wm wey v _ asw sy v wc v for CE DOC or CB Scheme Safety V International certification Vender provide RoHS GP relevant information and report 14 Eastern International International W Vender Follow provide BenQ ecoFACTS International International V GP relevant ecoFACTS Checklist in information RFQ and report Including Test Report by EPA recognition of Accreditation Laboratory and Certificate by EPA International V All V Energy Star GP V recognition of Certification Body CB Effective date 2011 1 1 BenQ phase in date 2010 12 06 Safety amp GP V Displays 5 0 15 GL2450HM GL2450HE Certification Requirement Shipment Certification Regulatory Country Request for Black is Type Applied BenQ Region Country l di Applied by ii Remark Pls Certification mandatory safety safety by Sample vendor select Pls select and blue is amp BenQ Reguest voluntary EMC EMC GP Must include radiation test C Tick EMC V result for frequency above 1GHz Including CCC i Eff Mini
73. s and your local Laser Safety Compliance Requirements 3 General Description This new LCD Liquid Crystal Display monitor BenQ G2450HM amp GL2450HM GL2450HE offers numerous features and functions for example e Panel Type TN CCFL For G2450HM e Panel TN LED For GL2450HM GL2450HE e Minimal space requirements thanks to slim casing e Optimum ergonomic characteristics totally distortion free excellent picture definition and color purity right into the corners e Contrast ratio 50000 1 DCR brightness 300nits For G2450HM e Contrast ratio 12 million 1 DCR brightness 250nits For GL2450HM GL2450HE e MAX resolution 1920X1080 e Presentation of up to 16 M colors in conjunction with an appropriate graphics card e Automatic scanning of horizontal frequencies from 30 to 83 kHz and refresh rates vertical frequencies from 50 to 6 Hz absolutely flicker free e Digital screen controller with microprocessor for storing 15 different display modes Freely adjustable color alignment for matching the screen colors to the colors of various input and output devices e Convenient operation via integrated OSD On Screen Display menu VESA DDC compatibility e Plug amp play capability e Power management for reducing power consumption when the computer is not in use This operating manual contains important information you require to start up and run your LCD monitor This specification defines the requirements
74. t function will be disabled Adjusts the horizontal position of the screen image 0 to 100 Press Aor Y Adjusts the vertical position of the screen image kasqansi 010100 Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the value 0 to 100 analog input video signal Not applicable to a digital input signal Adjusts the pixel clock phase timing to synchronize with the Phase 0 to 63 analog input video signal Not applicable to a digital input signal 45 Picture Menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Brightness Contrast 5 Gamma Color 1 Press the MENU key to display the main menu 2 Press the or Y keys to select PICTURE and then press the ENTER key to enter the menu 3 Press the A or Y keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the or Y keys to make adjustments or selections 5 To return to the previous menu press the MENU button wm Adjusts the balance between light Brightness and dark shades Adjusts the degree of difference Contrast between darkness and lightness Adjusts the clarity and visibility of Sharpness the edges of the subjects in the image Adjusts the tone luminance The Gamma default value is 3 the standard value for Windows
75. ur problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com 86 Power Check power cable is tightened OK NG Check Power On Off is NG Check the LED indicates is OK Replace the power board NG Replace main board and check connections NG Replace key board and check connections 8 Re plug the power cable Turn the Power On Off switch Check the AC po Video Power LED Green No Video Power LED Green Press the power button is OK Replace the main board Replace the power board OK Replace the main board and connection Check the LVDS FFC Replace the LVDS FFC cable or panel cable or panel Replace the key board 88 DIM DIM image overlap focus or flicker Reset in factory mode Set to the optimal frequency select the recommended frequency NG OK Readjust the phase and pixel clock in the user mode NG Pull out signal cable and check Self Test Feature Check is ok and the PC Check the signal cable Replace the main board OK NG Replace the panel 89 Color is not optimal Color is not optimal Color shift Miss color Reset the factory mode Replace the signal cable In the user mode set the color settinqs

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