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APC SMT1500RMI2U + Service Bundle 3

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1. su0623a su0626a 2 Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac Specifications For additional specifications refer to the APC by Schneider Electric Web site at www apc com Environmental Specifications Operating 0 to 40 C 32 to 104 F Temperature 15 to 45 C 5 to 113 F Storage 4 charge UPS battery every six months Maximum Operating 3 000 m 10 000 ft Elevation Storage 15 000 m 50 000 ft Humidity 0 to 95 relative humidity non condensing Installation UPS For UPS installation information refer to the Smart UPS Installation Guide that is included with the UPS The guide is also available on the enclosed CD and the APC by Schneider Electric Web site at www apc com Network Management Card For installation information refer to the user manual provided with the Network Management Card NMC The user manual is also available on the APC by Schneider Electric Web site at www apc com Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac 3 Operation Connect Equipment to UPS A CAUTION DAMAGE TO EQUIPMENT OR PERSONNEL e When installing equipment in a rack always install the UPS at the bottom of the rack with the peripheral equipment above the UPS e The UPS should always be installed below peripheral equipment in rack or stack configur
2. www ape com support Global support searching APC by Schneider Electric Knowledge Base and using e support e Contact the APC by Schneider Electric Customer Support Center by telephone or e mail Local country specific centers go to www apc com support contact for contact information For information on how to obtain local customer support contact the APC by Schneider Electric representative or other distributors from whom you purchased your APC by Schneider Electric product aa Select models are ENERGY STAR qualified Leute For more information go to www apc com site recycle index cfm energy efficiency energy star ENERGY STAR 2013 APC by Schneider Electric APC the APC logo and APC the APC logo PowerChute and Smart UPS and PowerChute are owned by Schneider Electric Industries S A S or their affiliated companies All other trademarks are property of their respective owners EN 990 3858B 05 2013
3. Operation Manual Smart UPS gt Rack Mount 2U 750 1000 1500 VA 120 230 Vac 2200 VA 120 Vac 3000 VA 100 120 208 230 Vac Product Description The APC by Schneider Electric Smart UPS is a high performance uninterruptible power supply UPS The UPS provides protection for electronic equipment from utility power blackouts brownouts sags and surges small utility power fluctuations and large disturbances The UPS also provides battery backup power for connected equipment until utility power returns to safe levels or the batteries are fully discharged This user manual is available on the enclosed CD and on the APC by Schneider Electric Web site www apc com Important Safety Messages Read the instructions carefully to become familiar with the equipment before trying to install operate service or maintain it The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure The addition of this symbol to a Caution product safety label indicates that a hazard exists that can result in injury and product damage if the instructions are not followed The following safety messages may appear throughout this manual to warn of potential hazards A CAUTION CAUTION indicates a potentially hazardous situation which if not avoided can result in equipment damage and minor o
4. battery has a sufficient charge The Replace Battery LED is illuminated Allow the battery to recharge for at least four hours Then perform a self test Ae Daily Nos AV EE If the problem persists after recharging replace the battery The replacement battery is not ioan comiected Be sure the battery connector is securely connected The UPS displays a site wiring fault message Wiring faults detected include missing ground hot neutral If the UPS indicates a site wiring fault have a qualified electrician inspect the polarity reversal and overloaded building wiring Applicable for 120 V units only neutral circuit Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac 15 Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 Ifthe problem persists contact APC by Schneider Electric Customer Support through the APC by Schneider Electric Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC by Schneider Electric Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Auth
5. 0 external battery packs connected to the UPS However there is no limit to the number of XLBPs that can be used with the UPS The model and serial numbers are located on a small rear panel label For some models an additional label is located on the chassis under the front bezel Always recycle used batteries Recycle the package materials or save them for reuse Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac 1 Front and Rear Panel Features Front panel features 9 Battery 0 Battery connector g Display interface A 2 Bezel Rear panel features SmartSlot for optional NMC accessory card UPS input Circuit breaker Overload protection Controlled outlet group Chassis ground screw Outlets EPO connector USB port RJ45 connector UPS monitoring serial port 00000000 750 1000 VA 120 Vac 1500 VA 100 120 Vac 3000 VA 100 120 Vac 5 00 00 00 d a 0 00 00 rodeos Be OD ra os os oe Ip 750 1000 1500 VA 230 Vac 3000 VA 208 Vac su0644a su0624a su0645a su0625a 2200 VA 120 Vac 3000 VA 230 Vac 000000 ne on 00 00 000000 OCH foa G ci O00000 T
6. A 120 Vac General Settings Configure these settings at any time using the display interface or PowerChute software Function Factory Default Options Description e 108 Vac 100 Vac e 110 Vac 108 Vac e112 Vac e 114 Vac 120 Vac e 127 Vac 127 Vac e 130 Vac To avoid unnecessary battery usage set the transfer point e 133 Vac higher if the utility voltage is chronically high and the aoa e 136 Vac connected equipment is known to work under this condition s 225 Vac The POWER QUALITY setting will automatically change this 208 Vac e 229 Vac setting 225 Vac s 233 Vac Note Use the Advanced Menus to configure this setting e 237 Vac e 253 Vac 230 Vac e 257 Vac 253 Vac e 261 Vac e 265 Vac e 86 Vac 100 Vac e 88 Vac 92 Vac s 90 Vac s 92 Vac s 97 Vac 120 Vac e 100 Vac i l Ey l 106 Vac 103 Vac Set the transfer point lower if the utility voltage is Low Transfer 106 Vac chronically low and the connected equipment can tolerate this condition This setting may also be adjusted using the Fola 170 Vac power quality setting 208 Vac reac Note Use the Advanced Menus to configure this setting 182 Vac e 178 Vac e 182 Vac e 196 Vac 230 Vac e 200 Vac 208 Vac e 204 Vac e 208 Vac 100 Vac N A Nominal Output 120 Vac N A Set the nominal output voltage of the UPS on battery This is Voltage available on 230 Vac models only 230 Vac 208 252 Vac Select the level of sensitivity to power events that
7. E NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT SEIT S LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS FRAUDULENT MISREPRESENTATION OF TO THE EXTENT THAT IT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Customers with warranty claims issues may access the SEIT worldwide customer support network through the SEIT Web site www ape com Select your country from the country selection drop down menu Open the Support tab at the top of the web page to obtain information for customer support in your region Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac 17 APC by Schneider Electric Worldwide Customer Support Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways e Visit the APC by Schneider Electric Web site to access documents in the APC by Schneider Electric Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC by Schneider Electric Web sites for specific countries each of which provides customer support information
8. RE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE APPLICABLE TO PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH SEIT DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE SEIT EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF SEIT S RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE SEIT S SOLE LIABILITY AND PURCHASER S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES SEIT WARRANTIES EXTEND ONLY TO ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES IN NO EVENT SHALL SEIT ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER SEIT HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY SEIT IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE WHETHER DIRECT OR INDIRECT LOSS OF EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUANTS CLAIMS BY THIRD PARTIES OR OTHERWIS
9. anges to the UPS and any faults About View information about the unit e Hardware version e Software version e NMC information if applicable e SmartSlot Card information if applicable Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac 7 Configuration UPS Settings Start up Settings Configure these settings at initial start up using the display interface or PowerChute software Note During start up use the display interface to configure these settings If nothing is selected the unit will use the default settings Function Factory Default Options Description s English e French e German The language for the display interface Language English e Spanish e Italian Language options will vary by model e Portuguese e Japanese e Good Select the quality of input utility power e Fair e If Good is selected the unit will go on battery e Poor power more often to provide the cleanest power Local Power Good supply to the connected equipment Quality e If Poor is selected the UPS will tolerate more fluctuations in power and will go on battery power less often If unsure of the local power quality select Good Standard or The Standard menus display a limited set of menus Menu Type Standard Advan ed and options The Advanced menus include all parameters 8 Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 V
10. ations Failure to follow these instructions can result in equipment damage and minor or moderate injury CAUTION RISK OF EQUIPMENT DAMAGE e Adhere to all national and local electrical codes e Wiring should be performed by qualified electrician e Always connect the UPS to a grounded outlet Failure to follow these instructions can result in equipment damage Note The UPS will charge to 90 capacity in the first three hours of normal operation Do not expect full battery runtime capability during this initial charge period 1 Connect equipment to the outlets on the rear panel of the UPS 2 Connect the UPS to the building utility power Always connect the UPS to a two pole three wire grounded source 3 To use the UPS as a master ON OFF switch turn on all the equipment that is connected to the UPS 4 Press the ON OFF button on the front panel of the UPS to turn on the UPS and all connected equipment 5 See UPS Settings on page 1 for information on how to configure the outlet groups su0628a WW 4 Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac Rear panel connectors Serial port Connect to a computer to use power management software Tr Q USB port Connect to a computer to use power management software Note Serial and USB communication can not be used simultaneously Ground Scr
11. ew The UPS features a ground screw for connecting the ground leads Q on transient voltage devices Prior to connecting a ground lead disconnect the UPS from utility power Display Panel Features 0009900000 Online LED UPS ON OFF key On Battery LED Site Wiring Fault LED Replace Battery LED Display interface UP DOWN arrow keys ENTER key SREE O DEE pur v o E Ea su0343a Display Interface Menus Use the UP DOWN arrow keys to scroll through the main menu options Press ENTER to view the submenus under each main menu option Press ESCAPE to exit a submenu and return to a main menu Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac 5 Standard menus The Standard menus are the most commonly used menus for the UPS Menu General Functions View basic information about the UPS e Operating mode e Efficiency of the UPS e Information about the load Status e Battery capacity e Estimated runtime s Input and output voltage and frequency e Information about the last transfer to battery power e Self test results Configure the settings for the UPS e Language e Local power quality Good Fair Poor e Choose Standard or Advanced menus e UPS Test settings e Reset to Factory Defaults e Battery installation date e Display Always On Auto Off Auto Dim Use the Test amp Diags menu to have the UPS perform a Self Test UPS Alarms Test or Calibratio
12. htening the three screws at positions 1 2 and 3 If the contacts are opened the UPS will turn OFF and power will be removed from the load Note The power for operating the EPO circuit is sourced from pin 1 This is an isolated 24 V which can source only a few milliamperes If the normally closed NC EPO configuration is used the EPO switch or relay should be rated for dry circuit applications the rating should be for low voltage and low current applications This normally implies the contacts are gold plated The EPO interface is a Safety Extra Low Voltage SELV circuit Connect the EPO interface only to other SELV circuits The EPO interface monitors circuits that have no determined voltage potential SELV circuits are controlled by a switch or relay properly isolated from utility power To avoid damage to the UPS do not connect the EPO interface to any circuit other than a SELV circuit Use one of the following cable types to connect the UPS to the EPO switch e CL2 Class 2 cable for general use e CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air e CL2R Riser cable for use in a vertical run in a floor to floor shaft e CLEX Limited use cable for use in dwellings and for use in raceways e Installation in Canada Use only CSA certified type ELC extra low voltage control cable e Installation in countries other than Canada and the USA Use standard low voltage cable in accordance w
13. imited Factory Warranty Schneider Electric IT Corporation SEIT warrants its products to be free from defects in materials and workmanship for a period of three 3 years excluding the batteries which are warranted for two 2 years from the date of purchase The SEIT obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products Repair or replacement of a defective product or parts thereof does not extend the original warranty period This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase Products may be registered online at warranty apc com SEIT shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by end user s or any third person s misuse negligence improper installation testing operation or use of the product contrary to SEIT s recommendations or specifications Further SEIT shall not be liable for defects resulting from 1 unauthorized attempts to repair or modify the product 2 incorrect or inadequate electrical voltage or connection 3 inappropriate on site operation conditions 4 Acts of God 5 exposure to the elements or 6 theft In no event shall SEIT have any liability under this warranty for any product where the serial number has been altered defaced or removed EXCEPT AS SET FORTH ABOVE THERE A
14. ith national and local regulations Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac 13 Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on Press the ON key once to turn on the UPS The UPS is not connected to utility Be sure the power cable is securely connected to the unit and to the utility power power supply Reduce the load on the UPS Disconnect nonessential equipment and reset the The input circuit breaker has tripped renit breaker The unit shows very low or no input Check the utility power supply to the UPS by plugging in a table lamp If the utility voltage light is very dim check the utility voltage The battery connector plug is not Be sure that all battery connections are secure securely connected Do not attempt to use the UPS Unplug the UPS and have it serviced There is an internal UPS fault p immediately The UPS is operating on battery while connected to utility power The input circuit breaker has tripped Disconnect nonessential equipment and reset the circuit breaker Move the UPS to a different outlet on a different circuit Test the input voltage with the utility voltage display If acceptable to the connected equipment reduce the UPS sensitivity There is very high very low or distorted input line voltage UPS emits intermit
15. n Test Display information about this unit e Unit model number e Serial number e Battery information Model number Installation date Suggested battery replacement date UPS firmware version Configuration Test amp Diags About 6 Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus Menu General Functions Status View detailed information about the UPS e Energy meter e Load current e Status of the Switched Outlet Group e Battery voltage e Operation mode s Efficiency e SmartSlot Card if applicable Configuration Configure advanced settings for the UPS e Main and Switched Outlet Group delays and settings e High and lower transfer points e Sensitivity settings e Date of last battery replacement e Output voltage e Battery settings e Number of battery packs not available on all models e Reset energy meter e UPS test settings e Display Always On Auto Off Auto Dim Control Control the Main and Switched Outlet Group to turn on turn off shutdown or reboot Test amp Diags Perform UPS test and diagnostic functions such as user interface testing battery tests and battery calibration Log View the event and error logs for information about any ch
16. nd These settings are available only on units that have a Network Management Card NMC and are set in the factory These settings can only be modified using an external interface like the NMC web interface e NMC IP Address Mode s NMC IP Address e NMC Subnet Mask e NMC Default Gateway 12 Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac Emergency Power Off EPO Overview The Emergency Power Off EPO option is a safety feature that will immediately disconnect all connected equipment from utility power The UPS will immediately shut down and will not switch to battery power The UPS must be manually restarted to reapply power to connected equipment Press ON OFF on the front panel of the unit Adhere to all national and local electrical codes All wiring must be performed by a qualified electrician Normally open contacts 1 Ifthe EPO switch or relay contacts are normally open insert the wires from the switch or contacts at pins 1 and 2 of the EPO terminal block Use 16 28 AWG wire 2 Secure the wires by tightening the screws If the contacts are closed the UPS will turn OFF and power will be removed from the load Normally closed contacts 1 Ifthe EPO switch or relay contacts are normally closed insert the wires from the switch or contacts at pins 2 and 3 of the EPO terminal block Use 16 28 AWG wire 2 Insert a wire jumper between pins 1 and 2 Secure the wires by tig
17. orization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC by Schneider Electric Web site for country specific instructions 3 Pack the unit in the original packaging whenever possible to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty a Always DISCONNECT THE UPS BATTERIES before shipping The United States Department of Transportation DOT and the International Air Transport Association IATA regulations require that UPS batteries be disconnected before shipping The internal batteries may remain in the UPS b External Battery Pack products are deenergized when disconnected from the associated UPS product It is not necessary to disconnect the internal batteries for shipping Not all units utilize an external battery pack 4 Write the RMA provided by Customer Support on the outside of the package 5 Return the unit by insured prepaid carrier to the address provided by Customer Support Transport the unit Shut down and disconnect all connected equipment Disconnect the unit from utility power Disconnect all internal and external batteries if applicable ee aS Follow the shipping instructions outlined in the Service section of this manual 16 Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac Two Year L
18. r moderate injury CAUTION CAUTION indicates a potentially hazardous situation which if not avoided can result in equipment damage Safety and General Information Inspect the package contents upon receipt Notify the carrier and dealer if there is any damage Read the Safety Guide supplied with this unit before installing the UPS Smart UPS Adhere to all national and local electrical codes This UPS is intended for indoor use only Do not operate this UPS in direct sunlight in contact with fluids or where there is excessive dust or humidity Be sure the air vents on the UPS are not blocked Allow adequate space for proper ventilation The battery typically lasts for two to five years Environmental factors impact battery life Elevated ambient temperatures poor quality utility power and frequent short duration discharges will shorten battery life Connect the UPS power cable directly to a wall outlet Do not use surge protectors or extension cords The equipment is heavy Always practice safe lifting techniques adequate for the weight of the equipment The batteries are heavy Remove the batteries before installing the UPS and XLBP in a rack Always install external battery packs XLBPs at the bottom in rack mount or stack configurations The UPS must be installed above the XLBPs Always install peripheral equipment above the UPS in rack mount or stack configurations The UPS will recognize as many as 1
19. s that must restart or shut down in a specific order such as an ethernet switch that must restart before a connected server connect the devices to separate groups Equipment that needs to reboot independently from other equipment should be added to a separate group 3 Use the Configuration menus to configure how the Controlled Outlet Group will react in the event of a power outage Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac 11 Customize the Main and Controlled Outlet Groups Use the Control menus to change the Main Outlet Group and the Controlled Outlet Group settings Function Factory Default Options Description Name String Outlet Group 1 dit th i 1 interfi h as th k Outlet Group p Edit these names us ng an external interface such as the Networ UPS Name String UPS Outlets Management Card Web interface Set the value in The amount of time the UPS or the Controlled Outlet Turn On Delay 0 sec Group will wait between receiving the command to turn seconds on and the actual startup s 0 sec UPS Outlets Set the value in The amount of time that the UPS or the Controlled Turn Off Delay s 90 sec Controlled Outlet Group will wait between receiving the command seconds Outlet Groups to turn off and the actual shut down A Set the value in The amount of time that the UPS or the Controlled Reboot Duration 8 sec i oe seconds Outlet Group mus
20. t remain off before it will restart Mini Ret Set the value in The amount of battery runtime that must be available Goy Cmn 0 sec before the UPS or the Controlled Outlet Group will turn Time seconds SA e Shutdown with When the unit switches to battery power the UPS can Delay disconnect power to the Controlled Outlet Group to save e Shutdown runtime Load Shed On Disabled immediately Battery s Turn off Configure this delay time use the LOAD SHED TIME immediately WHEN ON BATTERY setting s Turn off with delay e Disabled Load Shed Time Disabled Set the value in The amount of time the outlets will function on battery when On Battery seconds power before they will turn off e Shutdown with delay When the battery runtime falls below the specified e Shutdown s value the Controlled Outlet Group will turn off Load Shed On immediately A Disabled Runtime s Turn off 3 be lt Configure this time using the LOAD SHED RUNTIME Homme diately REMAINING settin s Turn off with delay s e Disabled GS On Disabled Set the value in When the remaining runtime reaches this level the Ey ne BeOS seconds Controlled Outlet Group will turn off Remaining e Disabled In the event of an overload greater than 100 output Load Shed on Disabled e Enabled the Controlled Outlet Group will immediately turn off to Overload conserve power for critical loads The ControlledOutlet Network Management Card Settings Group will only turn on again with a manual comma
21. tent beeps The UPS is operating normally None The UPS is protecting the connected equipment UPS does not provide expected backup time Charge the battery Batteries require recharging after extended outages and wear out faster when put into service often or when operated at elevated temperatures If the battery is near the end of its service life consider replacing the battery even if the replace battery LED is not illuminated The UPS battery is weak due to a recent power outage or is near the end of its service life The UPS is experiencing an overload condition Check the UPS load display Unplug unnecessary equipment such as printers Display interface LEDs flash sequentially The UPS has been shut down remotely None The UPS will restart automatically when utility power is restored through software or an optional accessory card 14 Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac Problem and Possible Cause Solution The Fault LED is illuminated The UPS displays a fault message and emits a constant beeping sound Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery has discharged from an extended outage None The UPS will return to normal operation when the power is restored and the
22. the UPS will tolerate e High The UPS will go on battery power more often to provide the cleanest power supply to the connected Transfer 3 equipment Sensitivity High High REEE lt Low The UPS will tolerate more fluctuations in power and will go on battery power less often If the connected load is sensitive to power disturbances set the sensitivity to High Low Battery Set the value in The UPS will emit an audible alarm when the remaining A 120 sec 3 Warning seconds runtime has reached this level Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac 9 Function Factory Default Options Description Date of Last Battery Date set at factory Reset this date when the battery module is replaced Replacement Audible Alarm On On Off The UPS will mute all audible alarms if this is set to Off or when the display keys are pressed e Never e Start up only e Frequency of test every 7 to 14 days Battery Self On start up and Test Interval every 14 days since Setting the last test The interval at which the UPS will execute a self test Reset to Factory No Default Yes No Restore the UPS factory default settings 10 Smart UPS Rack Mount2U 750 1000 1500 VA 120 230 Vac 3000 VA 100 120 208 230 Vac 2200 VA 120 Vac Main Outlet Group and Controlled Outlet Group Overview The Main Outlet Group and the Controlled Outlet Group can be configured to independently turn off t
23. urn on shut down and reboot connected equipment These features are not available on the 750 VA tower units The Main and Controlled Outlet Groups can be configured to do the following Turn off Disconnect from power immediately and restart only with a manual command e Turn on Connect to power immediately e Shutdown Disconnect power in sequence and automatically reapply power in sequence when utility power becomes available e Reboot Shut down and restart In addition the Main Outlet Group and the Controlled Outlet Group can be configured to do the following s Turn on or off in a specified sequence e Automatically turn off or shut down when various conditions occur Note If the Main and Controlled Outlet Groups are not configured all of the outlets on the unit will still provide battery backup power Using the Main and Controlled Outlet Groups The Main Outlet Group functions as a master switch It will turn on first when power is applied and shut off last when there is a power outage and battery runtime has been exhausted The Main Outlet Group must be turned on for the Controlled Outlet Group to turn on 1 Connect critical equipment to the Main Outlet Group 2 Connect peripheral equipment to the Controlled Outlet Group Nonessential equipment that should shut off quickly in the event of a power outage to conserve battery runtime can be added to a short power off delay If equipment has dependent peripheral

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