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HP 2000 2000-2314TU

1. 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 89 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics e Creating a set of recovery discs or a recovery flash drive Recovery Manager software feature e Performing a system restore from the partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver Restore In the event of hard drive failure to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the windo
2. Supports Microsoft Premium requirements HP VGA webcam select models only fixed no tilt with activity LED 640x480 by 24 frames per second 2 a Ae A ee ol RE ae fl ee HI ee Ethernet Integrated 10 100 network interface card NIC Wireless Integrated wireless local area network WLAN options by way of wireless module One or two WLAN antennas built into display assembly Chapter 1 Product description Category Description Computer models Computer models equipped with an AMD equipped with an processor Intel processor Support for the following WLAN formats V V e Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter e Atheros ARQ002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready e Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter e Ralink 5390GN 802 11b g n 1x1 WiFi Adapter e Realtek 8188BC8 802 1 1a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter e Realtek 8188GN 802 11b g n 1x1 WiFi Adapter External media card HP Multi Format Digital Media Reader V V supports the following digital card formats e MultiMediaCard MMC e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card Ports e 3 pin AC power V V e Audio in mono microphone e Audio out stereo headphone e HDMI version 1 4 supporting 1920 x1200 60Hz e RJ 45 Ethernet includes link and activity lights
3. For use in Australia 490371 011 For use in India 490371 D61 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Korea 490371 AD1 For use in Taiwan 490371 AB1 Screw Kit 646133 001 Miscellaneous parts 25 Plastics Kit Item Component Spare part number Plastics Kit includes 646131 001 1 Hard drive compartment cover includes one captive screw secured by a C clip 2 Memory module wireless module compartment cover includes one captive screw secured by a C clip 26 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part number Description 490371 001 Power cord for use with all computer models in North America 3 pin black 1 83 m 490371 011 Power cord for use only with computer models equipped with an Intel processor in Australia 3 pin black 1 83 m 490371 021 Power cord for use with all computer models in Europe 3 pin black 1 83 m 490371 031 Power cord for use with all computer models in the United Kingdom and Singapore 3 pin black 1 83 m 490371 061 Power cord for use only with computer models equipped with an Intel processor in Italy 3 pin black 1 83 m 490371 081 Power cord for use with all computer models in Denmark 3 pin black 1 83 m 490371 111 Power cord for use with all computer models in Switzerland 3 pin blac
4. 1 from the system board Release the hard drive connector cable from the clips 2 built into the base enclosure Remove the four Phillips PM 2 5x6 0 screws 3 that secure the hard drive to the computer Remove the hard drive 4 Component replacement procedures 47 8 If it is necessary to replace the hard drive connector cable 1 the hard drive screws 2 or the hard drive bracket 3 remove and replace the components Reverse this procedure to reassemble and install the hard drive 48 Chapter 4 Removal and replacement procedures Keyboard Ey NOTE The keyboard spare part kit includes a keyboard cable Description Spare part number Description Spare part number For use with all computer models For use in Belgium 646125 A41 For use in Latin America 646125 161 For use in Bulgaria 646125 261 For use in the Netherlands 646125 B31 For use in Canada 646125 121 For use in Portugal 646125 131 For use in the Czech Republic 646125 221 For use in Russia 646125 251 For use in Denmark Finland 646125 DH1 For use in Saudi Arabia 646125 171 and Norway For use in France 646125 051 For use in Slovenia 646125 BA1 For use in Germany 646125 041 For use in Spain 646125 071 For use in Greece 646125 DJ1 For use in Switzerland 646125 BG1 For use in Hungary 646125 211 For use in Turkey 646125 141 For use in Israel 646125 BB1 For use in the United Kingdom 646125 031 For use in Italy 646125 061 For use in
5. 1 0 653985 001 MB L2 cache dual core 9 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics 646179 001 subsystem with discrete video memory For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics 646177 001 subsystem with UMA video memory For use only with computer models equipped with an Intel Pentium processor and a graphics 646176 001 subsystem with discrete video memory For use only with computer models equipped with an Intel Pentium processor and a graphics 646175 001 subsystem with UMA video memory For use only with computer models equipped with an Intel Celeron processor and a graphics 646174 001 subsystem with UMA video memory Before removing the system board follow these steps i Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the optical drive see Optical drive select models only on page 40 Remove the WLAN module see WLAN module on page 43 Component replacement procedures 69 7 Disc
6. 2 from the system board The RTC battery is attached to the system board with double sided tape 4 Remove the RTC battery Reverse this procedure to install the RTC battery Fan heat sink assembly NOTE The fan heat sink assembly spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part numbers 650277 001 for use only with computer models equipped with an AMD processor and 646135 001 for use only with computer models equipped with an Intel processor Description Spare part number For use only with computer models equipped with an AMD processor 647316 001 For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics 646182 001 subsystem with discrete video memory For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics 646183 001 subsystem with UMA video memory For use only with computer models equipped with an Intel Pentium processor and a graphics 646180 001 subsystem with discrete video memory For use only with computer models equipped with an Intel Pentium processor and a graphics 646181 001 subsystem with UMA video memory For use only with computer models equipped with an Intel Celeron processor and a graphics 646184 001 subsystem with UMA video memory Component replacement procedures 73 Ey NOTE To properly ventilate the c
7. 5 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility Ey NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration gt Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately 82 Chapter5 Setup Utility BIOS and Sy
8. and then remove the following components e Optical drive see Optical drive select models only on page 40 e Keyboard see Keyboard on page 49 e Top cover see Top cover on page 51 Component replacement procedures 61 Remove the optical drive connector cable 1 Release the optical drive cable from the clips 1 built into the base enclosure 2 Remove the two Phillips PM2 0x5 0 screws 2 that secure the optical drive connector to the base enclosure 3 Remove the optical drive connector 3 from the base enclosure Reverse this procedure to install the optical drive connector cable Display assembly Description Spare part number 15 6 in HD LED BrightView display assembly includes microphone and wireless antenna transceivers and cables Equipped with webcam in black finish 664237 001 Equipped with webcam in charcoal gray finish 645093 001 Not equipped with webcam in charcoal gray finish 645092 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 62 Chapter 4 Removal and replacement procedures 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the
9. are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs or one recovery flash drive can be created per computer Ey NOTE If you are creating recovery discs number each disc before inserting into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start gt All Programs gt Recovery Manager gt Recovery Media Creation 2 Follow the on screen instructions Creating restore media 91 Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state Recovery Manager works from recovery discs a recovery flash drive or from a dedicated recovery partition select models only on the hard drive NOTE A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore e You can restore only the system that you have previously backed up HP recommends that you use HP Recovery Manager to create either a se
10. cccccececeeeeeeeeeeeeeeaaeaeeceeeeeeeeeeecedscaeaaeeeeeeeeeeeeeeeeseeseecseeeeeeeenenes 97 Requirements for specific countries and regions eeceeeeeeeeeeeecceeeeeeeaecaecceeeeeeeeeeeeeeeeeeeeeeteeenetes 98 e e r A E A O A OO 99 Ba acs eee EAE T ene EAEG EE E OEEO 99 DIS PAY cecene a E E T ce 99 TEL AR EEEE E A E EE A E A AE AE EE E E E PA EE N A A A E EEA E E EAE EE 105 vii viii 1 Product description Category Description Computer models Computer models equipped with an AMD equipped with an processor Intel processor Product Name HP 2000 Notebook PC V V Processors AMD E450 1 65 GHz processor dual core V 18 W AMD E350 1 60 GHz processor dual core V 18 W AMD E300 1 30 GHz processor dual core V 18 W AMD E240 1 50 GHz processor single core V 18 W AMD C50 1 00 GHz processor 1 0 V MB L2 cache dual core 9 W Intel Core i5 2450M 2 50 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W not supported with Windows 7 Starter 32 bit operating system Intel Core i5 2430M 2 40 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W not supported with Windows 7 Starter 32 bit operating system Intel Core i3 2330M 2 20 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W not supported with Windows 7 Starter 32 bit operating system Intel Core i3 370M 2 40 GHz processor 1066 MHz FSB 3 0 MB L3 cache dual core 35 W not sup
11. gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions 96 Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets
12. or screws 609939 001 65 W RC V HP Smart AC adapter for use will all computer models 609940 001 90 W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an Intel processor 609947 001 90 W PFC RC V HP Smart AC adapter for use only with computer models equipped with an Intel processor 609948 001 65 W RC V EM HP Smart AC adapter for use only with computer models equipped with an Intel processor Sequential part number listing 27 Spare part number Description 613584 001 Intel Core i3 370M 2 40 GHz processor 1066 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal material 621565 001 2 GB memory module PC3 10600 1333 MHz 621569 001 4 GB memory module PC3 10600 1333 MHz 622641 001 250 GB 5400 rpm hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket or screws 622643 001 320 GB 5400 rpm hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket or screws 625823 001 Intel Core i3 380M 2 53 GHz processor 1066 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal material 625830 001 Intel Celeron DC T3500 2 10 GHz processor 1 0 MB L2 cache 800 MHz FSB includes replacement thermal material 625831 001 Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 630703
13. power cord set requirements 97 spare partnumbers 25 27 power light 10 12 power requirements product description 5 18 30 55 19 28 processor product description 1 removal 80 spare part numbers 28 31 32 80 product description audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 5 memory module 3 microphone 4 operating system 6 optical drive 4 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 4 product name 1 38 product number 38 19 27 R removal replacement preliminaries 33 procedures 38 right side components 13 RJ 45 jack 12 RTC battery removal 72 spare part number 19 30 72 S Screw Kit spare part number 25 30 security cable slot 13 security product description 6 serial number 38 service considerations cables 33 connectors 33 plastic parts 33 service tag 15 38 serviceability product description 6 Setup Utility BIOS 82 Speaker Kit spare part number 19 30 60 speakers removal 60 spare part number specifications computer 87 display 88 hard drive 89 system board removal 69 spare partnumbers 19 30 31 69 System Diagnostics 82 19 30 60 Thermal Material Kit spare part numbers 19 30 31 tools required 33 top cover removal 51 spare part number 52 TouchPad button 11 TouchPad button board removal 56 spare part number TouchPad cable di
14. 1 and then swing the keyboard up and forward 2 until it rests upside down on the palm rest 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard Top cover Ey NOTE The top cover spare part kit includes the TouchPad and TouchPad cable Component replacement procedures 51 Description Spare part number Top cover includes TouchPad and TouchPad cable 646137 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the optical drive see Optical drive select models only on page 40 6 Remove the keyboard see Keyboard on page 49 When replacing the top cover be sure that the following components are removed from the defective top cover and installed on the replacement top cover e Power button board and cable see Power button board on page 55 e TouchPad button board and cable see T
15. Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http Avww eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Qo NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Battery 99 Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 100 Chapter9 Recycling Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Remove all screws 1 that secure the display panel assembly to the display enclosure Remove the display panel assembly 2 from the display enclosure Turn the displ
16. and replacement procedures Item Component Description 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Computer feet The computer feet are adhesive backed rubber pads There are 4 rubber feet that attach to the base enclosure in the locations illustrated below Battery Description Spare part number 6 cell 55 Whr 2 55 Ah Li ion battery 593554 001 6 cell 47 Whr 2 20 Ah Li ion battery 593553 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Slide the battery release latch 1 to release the battery 2 Pivot the front edge of the battery 2 up and back Component replacement procedures 39 3 Remove the battery 3 from the computer To insert the battery 1 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery down into the battery bay unti
17. battery see Battery on page 39 and then remove the following components Optical drive see Optical drive select models only on page 40 WLAN module see WLAN module on page 43 Keyboard see Keyboard on page 49 Top cover see Top cover on page 51 USB board see USB board on page 58 Power connector cable see Power connector cable on page 59 Remove the display assembly 1 Disconnect the display panel cable 1 from the system board 2 Release the wireless antenna cables from the clips 2 built into the base enclosure A CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 3 Remove the four Phillips PM2 5x6 0 screws 3 that secure the display assembly to the computer 4 Remove the display assembly 4 Component replacement procedures 63 5 If it is necessary to replace the display bezel or any of the display assembly subcomponents a Remove the two Mylar screw covers 1 and the two Phillips PM2 5x4 0 screws 2 that secure the display bezel to the display assembly The Mylar screw covers are available in the Display Screw Kit spare part number 646134 001 T l ge b Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display encl
18. down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 and then remove the following components e Optical drive see Optical drive select models only on page 40 e Keyboard see Keyboard on page 49 e Top cover see Top cover on page 51 Remove the TouchPad button board and cable _ Turn the top cover upside down with the top toward you N Release the TouchPad board cable 1 and the TouchPad button board cable 2 from the top cover The TouchPad board cable and the TouchPad button board cable are attached to the top cover with double sided tape 56 Chapter4 Removal and replacement procedures 3 Remove the four Phillips PM2 0x4 0 screws 3 that secure the TouchPad button board to the top cover 4 Remove the TouchPad button board 4 and cables from the top cover Reverse this procedure to install the TouchPad button board and cable Component replacement procedures 57 USB board Description Spare part number USB board includes cable 646128 001 Before removing the USB board follow these steps 1 Shut down the computer If you
19. drive connector cable and hard drive connector cable NOTE See Cable Kit on page 23 for more Cable Kit spare part information 646120 001 Display Cable Kit includes display panel cable and webcam microphone module cable 646121 001 Power connector cable 28 Chapter 3 Illustrated parts catalog Spare part number Description 646122 001 Hard Drive Hardware Kit includes hard drive bracket and screws 646123 001 Display Hinge Kit includes left and right display hinges and brackets 646124 001 Display hinge covers 646125 001 Keyboard for use with all computer models in the United States includes keyboard cable 646125 031 Keyboard for use with all computer models in the United Kingdom and Singapore includes keyboard cable 646125 041 Keyboard for use with all computer models in Germany includes keyboard cable 646125 051 Keyboard for use with all computer models in France includes keyboard cable 646125 061 Keyboard for use with all computer models in Italy includes keyboard cable 646125 071 Keyboard for use with all computer models in Spain includes keyboard cable 646125 121 Keyboard for use with all computer models in Canada includes keyboard cable 646125 131 Keyboard for use with all computer models in Portugal includes keyboard cable 646125 141 Keyboard for use with all computer models in Turkey includes keyboard cable 646125 161 Keyboard for use wit
20. esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Chapter 5 Setup Utility BIOS and System Diagnostics Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking devi
21. ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures Computer specifications 87 15 6 inch display specifications Metric U S Dimensions Height 19 6 cm 7 72 in Width 34 7 cm 13 66 in Diagonal 39 8 cm 15 67 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 2 0 W Viewing angle 88 Chapter6 Specifications 65 horizontal 50 vertical typical Hard drive specifications 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 7 0 mm Length 100 4 mm 100 4 mm 100 4 mm Width 69 9 mm 69 9 mm 69 9 mm Weight 110g 110g 110g Interface type SATA SATA SATA Transfer rate Synchronous maximum 1 1 GB sec 1 1 GB sec 1 1 GB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 5 ms 1 5 ms Average read write 11 13 ms 11 13 ms 11 13 ms Maximum 22 ms 22 ms 22 ms Logical blocks 976 773 168 628 142 448 488 397 168 Disk rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature 0 C to 60 C 32 F to 140 F
22. if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times 29 TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document 94 Chapter 7 Backup and recovery Using Windows Backup and Restore Guidelines e Be sure that the compute
23. include hard drive connector cable hard drive bracket or screws 640 GB 5400 rpm 603785 001 500 GB 5400 rpm 634932 001 320 GB 5400 rpm 622643 001 250 GB 5400 rpm 62264 1 001 Hard Drive Hardware Kit includes 646122 001 2 Hard drive bracket Screws not illustrated 3 Optical drive includes bezel and bracket DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 646126 001 select models only DVD RW and CD RW Drive 659879 001 DVD ROM Drive 659638 001 Optical drive slot space saver 659632 001 24 Chapter 3 Illustrated parts catalog Miscellaneous parts Component Spare part number HP Smart AC adapter 65 W RC V HP Smart AC adapter for use will all computer models 609939 001 For use only with computer models equipped with an Intel processor 90 W PFC RC V EM HP Smart AC adapter 609940 001 90 W PFC RC V HP Smart AC adapter 609947 001 65 W RC V EM HP Smart AC adapter 609948 001 Power cord 3 pin black 1 83 m For use with all computer models For use in Argentina 490371 D01 For use in Denmark 490371 081 For use in Europe 490371 021 For use in Italy 490371 061 For use in Israel 490371 BB1 For use in North America 490371 001 For use in South Africa 490371 AR1 For use in Switzerland 490371 111 For use in the United Kingdom and Singapore 490371 031 For use only with computer models equipped with an Intel processor
24. must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 97 Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japane
25. processor 1 0 MB L2 cache 800 MHz FSB 636636 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 and then remove the following components e Optical drive see Optical drive select models only on page 40 e Hard drive see Hard drive on page 46 80 Chapter 4 Removal and replacement procedures e WLAN module see WLAN module on page 43 e Keyboard see Keyboard on page 49 e Top cover see Top cover on page 51 e System board see System board on page 69 e Fan and heat sink see Fan heat sink assembly on page 73 Remove the processor 1 Use a flat bladed screw driver to turn the processor locking screw one half turn counterclockwise 1 until you hear a click 2 Lift the processor 2 straight up and then remove it Ey NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor Component replacement procedures 81
26. turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide Chapter 2 External component identification Keys Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in 3 Windows logo key combination with the esc key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Action keys Execute frequently used system functions Keys 9 Lights Item Component Description 1 TouchPad light e Amber The TouchPad is off e Off The TouchPad is on 2 Caps lock light e White Caps lock is on e Off Caps lock is off 3 Power light e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off 4 Wireless light e White
27. 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 634932 001 500 GB 5400 rpm hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket or screws 635500 001 Intel Pentium P6300 2 26 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 636636 001 Intel Celeron SC C925 2 30 GHz processor 1 0 MB L2 cache 800 MHz FSB includes replacement thermal material 639738 001 1 GB memory module PC3 10600 1333 MHz 640926 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 645092 001 15 6 in HD LED BrightView display assembly not equipped with a webcam in charcoal gray finish includes microphone and wireless antenna transceivers and cables 645093 001 15 6 in HD LED BrightView display assembly equipped with a webcam in charcoal gray finish includes microphone and wireless antenna transceivers and cables 645096 001 15 6 in HD LED BrightView display panel 645980 001 Microphone module 646111 001 Antenna Kit includes left and right wireless antenna cables and transceivers 646112 001 Display enclosure in charcoal gray finish 646114 001 Base enclosure includes battery release latch heat sink replacement thermal material and 4 rubber feet 646115 001 Display bezel for use with computer models equipped with a webcam and a microphone 646116 001 Display bezel for use with computer models equipped only with a microphone 646119 001 Cable Kit includes TouchPad cable optical
28. 46174 001 graphics subsystem with UMA video memory Thermal Material Kit includes replacement thermal paste and pads For use only with computer models equipped with an AMD processor 650277 001 For use only with computer models equipped with an Intel processor 646135 001 12 RTC battery includes cable and double sided tape 646132 001 13 Processor includes replacement thermal material Intel Core i5 2450M 2 50 GHz processor 1333 MHz FSB 3 0 MB L3 cache 676359 001 dual core 35 W Computer major components 19 Item Component Spare part number Intel Core i5 2430M 2 40 GHz processor 1333 MHz FSB 3 0 MB L3 cache 653341 001 dual core 35 W Intel Core i3 2350M 2 30 GHz processor 1333 MHz FSB 3 0 MB L3 cache 653340 001 dual core 35 W Intel Core i3 2330M 2 20 GHz processor 1333 MHz FSB 3 0 MB L3 cache 653339 001 dual core 35 W Intel Core i3 380M 2 53 GHz processor 1066 MHz FSB 3 0 MB L3 cache 625823 001 dual core 35 W Intel Core i3 370M 2 40 GHz processor 1066 MHz FSB 3 0 MB L3 cache 613584 001 dual core 35 W Intel Pentium P6300 2 26 GHz processor 3 0 MB L3 cache dual core 35 W 635500 001 Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35 W 625831 001 Intel Pentium B970 2 30 GHz processor 2 0 MB L2 cache dual core 35 W 676785 001 Intel Pentium B960 2 20 GHz processor 2 0 MB L2 cache dual core TJ85 35 W 664662 001 Int
29. An integrated wireless device such as a 10 Chapter 2 External component identification WLAN device and or a Bluetooth device is on Amber All wireless devices are off TouchPad Item Component Description 1 TouchPad light e Amber The TouchPad is off On The TouchPad is on 2 TouchPad on off button Turns the TouchPad on and off Quickly double tap the TouchPad on off button to turn the TouchPad on and off 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse TouchPad 11 Left side Item 1 Component External monitor port Description Connects an external VGA monitor or projector 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 RJ 45 network jack Connects a network cable 4 HDMI port select models only Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 5 6 USB port Audio in microphone jack Connect optional USB devices Connects an optional computer headset microphone stereo
30. Ap HP 2000 Notebook PC Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P AMD and the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Celeron and Pentium are trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Fourth Edition December 2011 First Edition March 2011 Document Part Number 638661 004 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surfa
31. CD RW Drive removal 40 spare part number 40 DVD RW and CD RW Super Multi Double Layer Combo Drive removal 40 spare partnumber 21 24 40 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe precautions 34 spare partnumber 29 21 24 31 21 24 31 E electrostatic discharge 34 equipment guidelines 37 esc key 9 Ethernet product description 4 external media cards product description 5 external monitor port 12 F fan heat sink assembly removal 73 spare partnumbers 20 30 73 feet locations 39 fn key 9 G graphics product description 2 Index 105 grounding guidelines 34 guidelines equipment 37 grounding 34 packaging 36 transporting 36 workstation 36 H hard drive precautions 34 product description 3 removal 46 spare partnumbers 21 24 27 28 46 specifications 89 hard drive bay 14 hard drive bracket illustrated 24 removal 48 hard drive compartment cover illustrated 26 removal 46 hard drive connector cable illustrated 23 removal 48 Hard Drive Hardware Kit spare part number 21 24 29 46 HDMI port 12 headphone jack 12 hinge removal 67 spare part number hinge cover removal 65 spare part number 22 29 67 22 29 65 J jacks audio in 12 audio out 12 headphone 12 microphone 12 network 12 RJ 45 12 K key components 9 keybaord spare part numbers 29 106 Index keyboard product description 5 removal 49 spare part numbers keys Action 9 esc 9 fn 9 W
32. Intel Pentium processor and a graphics subsystem with UMA video memory includes replacement thermal material 646176 001 System board for use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with discrete video memory includes replacement thermal material 646177 001 System board for use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with UMA video memory includes replacement thermal material 646179 001 System board for use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with discrete video memory includes replacement thermal material 646180 001 Fan heat sink assembly for use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with discrete video memory includes replacement thermal material 646181 001 Fan heat sink assembly for use only with computer models equipped with an Intel Pentium processor and a graphics subsystem with UMA video memory includes replacement thermal material 646182 001 Fan heat sink assembly for use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with discrete video memory includes replacement thermal material 646183 001 Fan heat sink assembly for use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics subsystem with UMA video memory includes replacem
33. Packaging and transporting guidelines ee eeeeeeeeeeeeteeeeeeeeenaee 36 Component replacement procedures cccecceecceceeeeeeeeeeeececeeecaaeaaecaeeeeeeeeeeeeeeeeesencecceccsiesaeeaeeeeeees 38 SOMVICE TAG E E E a E E bh aesdeteaeidaa ede eaetaesfeas 38 Computer TST esiin n aaa aa a eaa iaaa e aE eaaa 39 Bata osano A S 39 Optical drive select models only seiisiirreiriiiiiiniarirriinnnerininiineenninnn akinena 40 WLAN MOJUG siidasriiininr daN NENA E AAA 43 Memory Module soscas E a aA 45 Hard drive secrnnncarr nnan aa EE E A E E E a 46 Keybod doe A a aAa 49 TOD COVEN aiiin agaaa a a a aaia a aA a aeaa aA aE 51 Power button board isch ieiehtcetsltt nne EEEE EREEREER 55 TouchPad bution board sercsniiminssniiiiei MaA A AAMA 56 USB DOA isea aa a aa esedstiepabesivsiietaagenssiews 58 Power Connector Cable ccccicitcsisteeitiavttinctdiavebetesdeiagne sien A EEEE 59 DPCAKSNS aoa ied aa a cadena daahiadannsaeddadean sade e a a a a a aaa a a 60 Optical drive connector cable cccccccceeeeeeeeeeeeeeeeeeeeeeceecaeeaaeeaaaaaaeaaecaaecaeeeeeeeeeeeeeeeeeess 61 Display assembly ccccccrrariiini an EEE EE EE 62 DSYSLEM Doard oono iaaa AEAN AE S ARN a AEA 69 RTO Dole eoii E E 72 Fan heat sink asse mD y lt 2 c cccsetoestetousiieelocshien ead EEEE 73 PFOCGSSOMN cnain A r O AA 80 5 Setup Utility BIOS and System Diagnostics 0 ceeeeeeeeeeeeeseeeeeeeneeeeeeeeeeeneesneeseeeneeeneeeseneuesseeeeeneeeeeeeens 82 Using Setup UNY eiaei
34. W 676359 001 Intel Core i5 2430M 2 40 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W 653341 001 Intel Core i3 2350M 2 30 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W 653340 001 Intel Core i3 2330M 2 20 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W 653339 001 Intel Core i3 380M 2 53 GHz processor 1066 MHz FSB 3 0 MB L3 cache dual core 35 W 625823 001 Intel Core i3 370M 2 40 GHz processor 1066 MHz FSB 3 0 MB L3 cache dual core 35 W 613584 001 Intel Pentium P6300 2 26 GHz processor 3 0 MB L3 cache dual core 35 W 635500 001 Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35 W 625831 001 Intel Pentium B970 2 30 GHz processor 2 0 MB L2 cache dual core 35 W 676785 001 Intel Pentium B960 2 20 GHz processor 2 0 MB L2 cache dual core TJ85 35 W 664662 001 Intel Pentium B950 2 10 GHz processor 2 0 MB L2 cache dual core TJ85 35 W 653338 001 Intel Pentium B940 2 00 GHz processor 2 0 MB L2 cache dual core TJ85 35 W 653337 001 Intel Celeron B815 1 60 GHz processor 2 0 MB L3 cache dual core 35 W 677153 001 Intel Celeron B800 1 50 GHz processor 2 0 MB L3 cache dual core 35 W 664661 001 Intel Celeron B710 1 50 GHz processor 1 0 MB L3 cache single core 35 W 664660 001 Intel Celeron DC T3500 2 10 GHz processor 1 0 MB L2 cache 800 MHz FSB 625830 001 Intel Celeron DC T3300 2 00 GHz processor 1 0 MB L2 cache 800 MHz FSB 592399 001 Intel Celeron SC C925 2 30 GHz
35. a Ea A A EAE T 82 Starting Setup Utility 0 nt ainra ANATAET REEK eaaa 82 Changing the language of Setup Utility eee eee eecte eter rete enaeeeeeeeeeeeaaeeeeeeeeeeaaes 82 Navigating and selecting in Setup Utility 0 eee recente eee eeeaaeeeeeeeeaeeeeeeetaaeeeeeneaas 83 Displaying system information 0 cece eee eecee eee eee eecte eee ee ee eaeeeeeeesaaeeeeeeenaeeeeeseeeaees 83 Restoring factory settings in Setup Utility 0 eect tere eee eaaeeeeeeeeenaaeeeeeeeenaaees 84 Exiting Setup Utnity csc ivteesesessensiecesssialedeces poetererees N AENEAN INEEN EE E 84 Updating the BIOS tas cccsceeecdecceecnenees iriri aeann a ENAA a a E 84 Determining the BIOS version sssssssieeerirrersrrurisirirnneseinnssaterraeennnnnaaatanneaenna 85 Downloading a BIOS Update sscnsssconisimiiesiiroiienniiro in o a 85 Using System Diagnostics cece eeeeeee eee eeeeee eee eeeeeee eee eeneeeeeeeeeneaaeeeseeeeaeeesseneeeeeeeseeeneeeseeeaeees 86 B SOE GE HC ALON TS say ge sss cnss citsiee vasa aus cai wo annals N 87 Computer Specifications cccceececeeceeeceeccaeeaeeeeeee eee ee eect tee ca caaaaaaeaeceeeeeeeeeeeeeeeeeeesecescccaccueeeeeeeeeeeess 87 15 6 inch display specifications eee ceeeeecceceeeeeeeeeeeceeceeeeaaeeeeeeeeeeeeeeeeeeeceaaaaaaecaeeeeeeeeeeeeeeeteseenennaeeas 88 Aard drive SpeCiicatlons ste i iccecscevcd aces okevets E A E EE E TEE a viiel btn seein eines 89 T Backup ANG WS OG asa csadichig vce Sasoseveccnn
36. aancceentewcaveletvaandeddbevidanddecuvasierddubuvastangente arly Sle tiwwandusrenieeds banavedbesiaandves 23 Mass Storage dOVICES aaresto eaea ogateseea bea desbutsedugeuis ovuseatensiaxeebesauncadewssdndedeeeeadedey eh ocees 24 Miscellaneous parts minsin a a E E a deine ada ca cdededevio EE 25 PIASUCS Kitoi saancaddaeannad cess auludigcsndsnadiddsneatdaetuanaad ddusadeaatianddeesbaenlenddsunnaledytnsanndaclaansalandassauctateanadenense 26 Sequential part number listing 0 cccccceeeeeeeeeeeeeececceeceeeeeeeeeeeeeeeeaaaaeaaeaeeeeeeeeeeeeseesececcccecaeeaeeeeeeneees 27 4 Removal and replacement procedures ceccceceeeeeeeeeeeeeeeeesneeeeeceeeeeeeeesenesesesseaeeaeeeseeseeeesessesseesneeseeeees 33 Preliminary replacement requirements cccceeeeeeceeceee cae ee eee eeee eee seceeaaaecaeeeeeeeeeeeeeeeececceeccueeeeeeeeetees 33 Tools reg ired ossessi amna E A gaat ce EEN A a A 33 Service CONSIGEFALIONS srera aaia a A a a aa EANNA 33 Plastic DANS sereen aandaa dea ad eaa a eaa aaaea iaee EEEa 33 Cables and ComnmeGtonssicivsaiscceiauehedagesieladeanceaee seceess anedateusaiitadeeatearaacbevsaavapgeccana 33 Drive angling sicsisssccentaetesseeicdedasaeee aleve det andane aed queens vail dgdasevedd iadeerayaviads 34 Grounding guidelines 0 2 eee risiini e ett e eter eee eee ee eta ae eee kaiaa aiiai diain akaariia 34 Electrostatic discharge damage ceceeeeeeeeeeeeeeeneeeeeeteeeeeeeeeeseeeneeeeeeteeeaeees 34
37. are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 and then remove the following components e Optical drive see Optical drive select models only on page 40 e Keyboard see Keyboard on page 49 e Top cover see Top cover on page 51 Remove the USB board 1 Release the ZIF connector 1 to which the USB board cable is connected and then disconnect the USB board cable 2 from the system board 2 Remove the Phillips PM2 5x6 0 screw 2 that secures the USB board to the base enclosure 3 Remove the USB board 3 and cable Reverse this procedure to install the USB board 58 Chapter4 Removal and replacement procedures Power connector cable Description Spare part number Power connector cable 641394 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord
38. array microphone or monaural microphone 7 Audio out headphone jack Produce sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices When a device is connected to the jack the computer speakers are disabled 8 9 Digital Media Slot Drive light Supports the following digital card formats e MultiMediaCard e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card Blinking white The hard drive is being accessed 10 Power light 12 Chapter 2 External component identification e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off Right side Item Component Description 1 Optical drive Reads and writes to an optical disc 2 Optical drive light e On The optical drive is in use e Off The optical drive is idle 3 USB ports 2 Connect optional USB devices 4 Power connector Connects an AC adapter 5 AC adapter light e White The computer is connected to external power and the battery is fully charged e Amber A battery is charging 6 Security cable slot Attaches an optional security cable to the compute
39. ay panel assembly upside down Remove all screws that secure the display panel frame to the display panel Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 101 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 102 Chapter 9 Recycling 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame Display 103 19 20 21 22 Disconnect the display cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 104 Chapter9 Recycling Index A AC adapter light 13 AC adapter spare part numbers 25 27 Actio
40. cable bracket or screws The hard drive connector cable is included in the Cable Kit spare part number 646119 001 The hard drive bracket and screws are included in the Hard Drive Hardware Kit spare part number 646122 001 Description Spare part number 640 GB 5400 rpm 603785 001 500 GB 5400 rpm 634932 001 320 GB 5400 rpm 622643 001 250 GB 5400 rpm 622641 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the memory module wireless module compartment cover see Optical drive select models only on page 40 Remove the hard drive 1 Loosen the captive screw 1 that secures the hard drive compartment cover to the computer 46 Chapter4 Removal and replacement procedures 2 Toe pp e Lift the rear edge of the hard drive compartment cover 2 up and forward until it rests at an angle Remove the hard drive compartment cover The hard drive compartment cover is available in the Plastics Kit spare part number 646131 001 Disconnect the hard drive connector cable
41. ce or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Windows 7 Select Start gt Help and Support gt Maintain Windows XP Select Start gt Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is comp
42. ce such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 PNG ESCA TE OI 5s cass aco eras ss ts erva cs sata dw A todnta nies dds Md desea ade ie 1 2 External component identification ssion aa Ena NRA ARRE OEE INRA Eana Oia iaei 7 DISPIAY saranani a EA O E O 7 BUHO eurea a aa dos ee Desa na hese tae E teat a a a eee 8 KOV E T A 9 R EaI E TA E ET TA O T E E E E 10 WOUCI AG e E a E E E E 11 Eeft side sess accasceatansath A laaeadavccsta divas cnnatesdethedaataneeddeanssinhwdehadadeaccsavanaduadeaaiascenacanaataesdeas aa OA 12 RION SIG ses seciieestandiveveeadcctivivandtctaveedandiveeued dnydvewanddcdoesiaanduvexa ENTE AAA 13 BONON essed eidean gare aa aa a aa aa a aa aaa aa aE aaa ara aaa a aa a aa 14 3 lllusirated parts GAtAlOG civics corcecccscssercecctiaccesccsetiaccssneactnadsadacczesnsedecsarseesessssnrcenseawa aaant siinideidassidaiesiiki 15 SONICO enaa e a eia e E a e E N a 15 Computer major components eee e cece eee eeeeeeeeeec tetit ttit eee ee eee sec ceaaaaeaecaeeeeeeeeeeeeeeeseesecececcucaeeeeeneees 17 Display assembly SUDCOMPONENHS cc eeceeeeeeeee eee teeete eee e eee eaae eee eeeeaaeeeeeeeeaaaeeeeseeeaaeeeeeeeeneeeeeeneaees 22 Cable Kit sevindicderssaanddccsvavacnddeiev
43. computer models equipped with a 500 GB hard drive FreeDOS Serviceability End user replaceable parts V y e AC adapter e Battery e Hard drive e Memory modules 2 e Optical drive e WLAN module 6 Chapter 1 Product description 2 External component identification Display Item Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with WLANs NOTE Select computer models only have one WLAN antenna 2 Webcam light On The webcam is in use 3 Webcam Records video and captures still photographs To use the webcam select Start gt All Programs gt HP gt HP MediaSmart gt HP MediaSmart Webcam 4 Internal microphone Records sound Display 7 8 Item Component 5 Internal display switch Description Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Button Component Power button Description e When the computer is off press the button to
44. crew 1 that secures the optical drive to the computer 5 Insert an unbent paper clip or similar thin tool into the optical drive tab access 2 to release the optical drive tray from the optical drive Component replacement procedures 41 6 Remove the optical drive 3 by sliding it out of the optical drive bay 7 If it is necessary to replace the optical drive bracket position the optical drive with the rear panel toward you 8 Remove the two Phillips PM2 0x3 0 screws 1 that secure the bracket to the optical drive 9 Remove the optical drive bracket 2 img Wie eo i l T i Reverse this procedure to reassemble and install the optical drive 42 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Atheros AR9Q002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 593127 001 BT3 0 HS ready Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 602993 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 640926 001 A CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless
45. crews away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements 33 Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handl
46. cted to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 44 Chapter4 Removal and replacement procedures Memory module Description Spare part number 4 GB PC3 10600 1333 MHz 621569 001 2 GB PC3 10600 1333 MHz 621565 001 1 GB PC3 10600 1333 MHz 639738 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the memory module wireless module compartment cover see Optical drive select models only on page 40 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up 2 Remove the memory module 2 by pulling it away from the slot at an angle Reverse this procedure to install a memory module Component replacement procedures 45 Hard drive Ey NOTE The hard drive spare part kit does not include the hard drive connector
47. devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 39 Remove the memory module wireless module compartment cover see Optical drive select models only on page 40 Remove the WLAN module 1 2 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The 1 WLAN antenna cable is connected to the WLAN module 1 terminal The 2 WLAN antenna cable is connected to the WLAN module 2 terminal Remove the Phillips PM2 0x3 0 screw 2 that secures the WLAN module to the system board The WLAN module tilts up Component replacement procedures 43 3 Remove the WLAN module by pulling the module away from the slot at an angle 3 EY NOTE The WLAN module is designed with a notch 4 to prevent incorrect installation into the WLAN module socket 5 NOTE Ifthe WLAN antennas are not conne
48. e System board on page 69 74 Chapter 4 Removal and replacement procedures Remove the fan heat sink assembly 1 Disconnect the fan cable from the system board 2 Turn the system board upside down with the front toward you 3 Loosen the captive screws 1 that secure the fan heat sink assembly to the system board Ey NOTE The number of screws used to secure the fan heat sink assembly to the system board varies by computer model Ey NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it 4 Remove the fan and heat sink 2 2 NOTE The following illustration shows the fan heat sink assembly removal process on a computer model equipped with an AMD processor Component replacement procedures 75 E NOTE The following illustration shows the fan heat sink assembly removal process on a computer model equipped with an Intel processor the Intel HM65 or HM55 chipset and a graphics subsystem with discrete memory Ey NOTE The following illustration shows the fan heat sink assembly removal process on a computer model equipped with an Intel processor the Intel HM65 or HM55 chipset and a graphics subsystem with UMA memory 76 Chapter 4 Removal and replacement procedures Ey NOTE The following illustration shows the fan heat sink assembly removal process on a co
49. e USB 2 0 3 ports e VGA Dsub 15 pin supporting 2048x1536 external resolution 85 Hz 1920 x1200 external resolution 60Hz hot plug and unplug and auto detection for correct output to wide aspect vs standard aspect video Keyboard pointing Full size 14 in textured pocket keyboard with V V devices full numeric keypad TouchPad with multi touch gestures 2 finger V V scrolling and pinch zoom enabled Taps enabled by default V V Power requirements 65 W RC V HP Smart AC adapter with V localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector Category Description Computer models Computer models equipped with an AMD equipped with an processor Intel processor 90 W PFC RC V EM HP Smart AC adapter vV with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 90 W PFC RC V HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 65 W RC V EM HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector Support for the following batteries V V 6 cell 55 Whr 2 55 Ah Li ion battery 6 cell 47 Whr 2 20 Ah Li ion battery Security Security cable slot V V Operating system Preinstalled V y e Windows 7 Home Basic 64 and 32 bit e Windows 7 Home Premium 64 bit e Windows 7 Professional 64 bit e Windows 7 Starter 32 bit not supported on
50. el Pentium B950 2 10 GHz processor 2 0 MB L2 cache dual core TJ85 35 W 653338 001 Intel Pentium B940 2 00 GHz processor 2 0 MB L2 cache dual core TJ85 35 W 653337 001 Intel Celeron B815 1 60 GHz processor 2 0 MB L3 cache dual core 35 W 677153 001 Intel Celeron B800 1 50 GHz processor 2 0 MB L3 cache dual core 35 W 664661 001 Intel Celeron B710 1 50 GHz processor 1 0 MB L3 cache single core 35 W 664660 001 Intel Celeron DC T3500 2 10 GHz processor 1 0 MB L2 cache 800 MHz FSB 625830 001 Intel Celeron DC T3300 2 00 GHz processor 1 0 MB L2 cache 800 MHz FSB 592399 001 Intel Celeron SC C925 2 30 GHz processor 1 0 MB L2 cache 800 MHz FSB 636636 001 14 Fan heat sink assembly includes replacement thermal material For use only with computer models equipped with an AMD processor 647316 001 For use only with computer models equipped with an Intel Core i5 or i3 processor 646182 001 and a graphics subsystem with discrete video memory For use only with computer models equipped with an Intel Core i5 or i3 processor 646183 001 and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Pentium processor and a 646180 001 graphics subsystem with discrete video memory For use only with computer models equipped with an Intel Pentium processor and a 646181 001 graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Celeron processor and a 646184 001 graphic
51. ent thermal material 646184 001 Fan heat sink assembly for use only with computer models equipped with an Intel Celeron processor and a graphics subsystem with UMA video memory includes replacement thermal material 647315 001 Speaker Kit includes left and right speakers and cable 647316 001 Fan heat sink assembly for use only with computer models equipped with an AMD processor includes replacement thermal material 30 Chapter 3 Illustrated parts catalog Spare part number Description 647320 001 System board for use only with computer models equipped with an AMD E350 1 60 GHz processor dual core 18 W and a graphics subsystem with UMA video memory includes replacement thermal material 647322 001 System board for use only with computer models equipped with an AMD E240 1 50 GHz processor single core 18 W and a graphics subsystem with UMA video memory includes replacement thermal material 650277 001 Thermal Material Kit for use only with computer models equipped with an AMD processor includes replacement thermal paste and pads 653337 001 Intel Pentium B940 2 00 GHz processor 2 0 MB L2 cache dual core TJ85 35 W includes replacement thermal paste and pads 653338 001 Intel Pentium B950 2 10 GHz processor 2 0 MB L2 cache dual core TJ85 35 W includes replacement thermal paste and pads 653339 001 Intel Core i3 2330M 2 20 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual co
52. es Supports 16 9 ultra wide aspect ratio Memory 2 customer accessible upgradable memory V V module slots Supports dual channel memory Supports up to 8192 GB of system RAM DDR3 1333 MHz ae ee Re a az a 2 2 Supports the following configurations e 8192 MB total system memory 4096x2 not supported on a 32 bit operating system e 4096 MB total system memory 4096 1 or 2048x2 not supported with Windows 7 Starter OS e 3072 MB total system memory 2048x1 10241 not supported with Windows 7 Starter OS e 2048 MB total system memory 2048x1 or 10242 e 1024 MB total system memory 1024x1 not supported on a 64 bit operating system Hard drives Supports 6 35 cm 2 5 in hard drives in 9 5 V V mm 37 in and 7 0 mm 28 in thicknesses Customer accessible V y Serial ATA V V 4 Category Description Support for the following hard drives 500 GB 5400 rpm 320 GB 5400 rpm 250 GB 5400 rpm Computer models Computer models equipped with an AMD equipped with an processor Intel processor 4 Optical drive select Fixed models only Serial ATA 12 7 mm tray load Support for the following optical drives DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe select models only DVD RW and CD RW Drive DVD ROM Drive Audio and video Single digital microphone HD audio HP Presario branded Altec Lansing speakers
53. es keyboard cable 646125 DH1 Keyboard for use with all computer models in Denmark Finland and Norway includes keyboard cable 646125 DJ1 Keyboard for use with all computer models in Greece includes keyboard cable 646126 001 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe select models only Sequential part number listing 29 Spare part number Description 646128 001 USB board includes cable 646129 001 Power button board includes cable 646130 001 TouchPad button board includes bracket and cable 646131 001 Plastics Kit includes hard drive compartment cover and memory module wireless module compartment cover NOTE See Plastics Kit on page 26 for more Plastics Kit spare part information 646132 001 RTC battery includes cable and double sided tape 646133 001 Screw Kit 646134 001 Display Screw Kit includes Mylar screw covers and screws 646135 001 Thermal Material Kit for use only with computer models equipped with an Intel processor includes replacement thermal paste and pads 646137 001 Top cover includes TouchPad and TouchPad cable 646138 001 Webcam microphone module 646174 001 System board for use only with computer models equipped with an Intel Celeron processor and a graphics subsystem with UMA video memory includes replacement thermal material 646175 001 System board for use only with computer models equipped with an
54. esyn x cednnsvanvece O nesses 90 RESTON ecann sane ctareeteeoaavexgeuatcmusexishueatedvtauieasdve uate duaduutheaaauavapaute acta E taaetadessutanes 90 Creating restore Mela eccenesearicna tiri i iinan acde desde dacde EAEE A sation 91 Performing a SyStem rostre ssdgenseoisirii ni nnia ginian aN ANNAA AA ARRAREN ARARNAR 92 Restoring using the dedicated recovery partition select models only eseeeceeeee 92 Restoring using the restore media aesssesssssrisererreecrssrnrinatrnrteitannaaadttannaadnnanuaataanaanaannan 93 Changing the computer boot order sscroseseenioasigi eiee a aA 93 Backing up and recovering your information ccceeeeeceeeeeeeeeeeeeceeeeeeeeeeceeeeaeeeeeeeeeeeaeeeeeeeeaeeeeneeaaes 94 Using Windows Backup and Restore cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeseeeeeaaeeeeeteeeeaaees 95 Using Windows system restore points cc cceeeeeeeeeeeeeeeee eee eeeeeeeeeeeeeeeeeeeeeeseeeaeeeeeteeaaees 95 When to create restore points cecceccceeceeeeeeeeeeeeeeteeeeeeeeeeetececenseeaeeaeeees 95 Create a system restore POINK 0 c0cccc set tecceeieencnseaaeteecneseneesneeeataneeeneataaeeecns 96 Restore to a previous date and time cccccceeceeee cette ee eeee tees eeeeeeeetenteenenneee 96 8 Power cord set requirements icissiasiccicaasctascciedarncobaccsnaasansadesanacdesadctedadsendsteaaasesasascennasncdades badsandsscdaabinaeaseenna 97 Requirements for all countries
55. from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 and then remove the following components e Optical drive see Optical drive select models only on page 40 e Keyboard see Keyboard on page 49 e Top cover see Top cover on page 51 e USB board see USB board on page 58 Remove the power connector cable 1 Close the computer Turn the computer upside down with the front toward you Disconnect the power connector cable 1 from the system board RY ON Release the power connector cable from the clips 2 built into the base enclosure 5 Turn the computer right side up with the front toward you Component replacement procedures 59 6 Open the computer 7 Remove the two Phillips PM2 5x6 0 screws 1 that secure the power connector and bracket to the computer 8 Remove the power connector bracket 2 9 Remove the power connector 3 Reverse this procedure to install the power connector cable Speakers Description Spare part number Speaker Kit includes left and right speakers and cable 647315 001 Before removing the speakers follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system v N Disconnect all external devices connected to the computer Disconnect the power from t
56. h all computer models in Latin America includes keyboard cable 646125 171 Keyboard for use with all computer models in Saudi Arabia includes keyboard cable 646125 211 Keyboard for use with all computer models in Hungary includes keyboard cable 646125 221 Keyboard for use with all computer models in the Czech Republic includes keyboard cable 646125 251 Keyboard for use with all computer models in Russia includes keyboard cable 646125 261 Keyboard for use with all computer models in Bulgaria includes keyboard cable 646125 291 Keyboard for use only with computer models equipped with an Intel processor in Japan includes keyboard cable 646125 A41 Keyboard for use with all computer models in Belgium includes keyboard cable 646125 AB1 Keyboard for use only with computer models equipped with an Intel processor in Taiwan includes keyboard cable 646125 AD1 Keyboard for use only with computer models equipped with an Intel processor in South Korea includes keyboard cable 646125 B31 Keyboard for use with all computer models in the Netherlands includes keyboard cable 646125 BA1 Keyboard for use with all computer models in Slovenia includes keyboard cable 646125 BB1 Keyboard for use with all computer models in Israel includes keyboard cable 646125 BG1 Keyboard for use with all computer models in Switzerland includes keyboard cable 646125 D61 Keyboard for use only with computer models equipped with an Intel processor in India includ
57. hapter4 Removal and replacement procedures 11 Remove the top cover 2 Reverse this procedure to install the top cover Power button board Description Spare part number Power button board includes cable 646129 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 and then remove the following components e Optical drive see Optical drive select models only on page 40 e Keyboard see Keyboard on page 49 e Top cover see Top cover on page 51 Remove the power button board 1 Turn the top cover upside down with the top toward you 2 Remove the two Phillips PM2 0x3 0 screws 1 that secure the power button board to the top cover Component replacement procedures 55 3 Remove the power button board and cable 2 Reverse this procedure to install the power button board and cable TouchPad button board Description Spare part number TouchPad button board includes cable 646130 001 Before removing the TouchPad button board follow these steps 1 Shut
58. he computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer A Remove the battery see Battery on page 39 and then remove the following components Optical drive see Optical drive select models only on page 40 Keyboard see Keyboard on page 49 Top cover see Top cover on page 51 USB board see USB board on page 58 60 Chapter 4 Removal and replacement procedures Remove the speakers 1 Disconnect the speaker cable 1 from the system board 2 Release the speaker cables 2 from the clips built into the base enclosure Remove the Phillips PM2 5x9 0 screw 3 and the three Phillips PM2 5x6 0 screws 4 that secure the speakers to the computer Remove the speakers 5 Reverse this procedure to install the speakers Optical drive connector cable Ey NOTE The optical drive connector cable is included in the Cable Kit spare part number 646119 001 Before removing the optical drive connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39
59. indows applications 9 Windows logo 9 18 29 49 L left side components 12 light components 10 lights AC adapter 13 caps lock 10 drive 12 optical drive 13 power 10 12 TouchPad 10 11 webcam 7 wireless 10 M mass storage device precautions 34 removal 46 spare partnumbers 24 46 memory module product description 3 removal 45 spare partnumbers 21 28 45 memory module compartment 14 memory module wireless module compartment cover illustrated 26 removal 41 microphone location 7 product description 4 microphone jack 12 microphone module removal 64 spare part number model description 39 model name 1 monitor port 12 22 28 65 N network jack 12 O operating system product description 6 optical drive location 13 precautions 34 product description 4 removal 40 spare part number 29 spare part numbers 21 24 31 40 optical drive bracket removal 42 optical drive connector cable illustrated 23 removal 61 optical drive light 13 optical drive slot space saver spare part number 21 24 31 40 P packaging guidelines 36 plastic parts service considerations 33 Plastics Kit contents 26 spare part number 41 47 pointing device product description 5 19 26 30 ports external monitor 12 HDMI 12 monitor port 12 product description 5 USB 12 13 power button 8 power button board removal 55 spare part number power connector 13 power connector cable removal 59 spare part number
60. ing a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a
61. is included with all base enclosure and system board spare part kits Reverse this procedure to install the system board Component replacement procedures 71 RTC battery Description Spare part number RTC battery includes cable and double sided tape 646132 001 Before removing the RTC battery follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system ue Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer gt Remove the battery see Battery on page 39 and then remove the following components Optical drive see Optical drive select models only on page 40 WLAN module see WLAN module on page 43 Keyboard see Keyboard on page 49 Top cover see Top cover on page 51 USB board see USB board on page 58 Power connector cable see Power connector cable on page 59 Display assembly see Display assembly on page 62 System board see System board on page 69 Remove the RTC battery 1 Turn the system board upside down with the front toward you 2 Disconnect the RTC battery cable 1 from the system board 72 Chapter 4 Removal and replacement procedures 3 Detach the RTC battery
62. k 1 83 m 490371 291 Power cord for use only with computer models equipped with an Intel processor in Japan 3 pin black 1 83 m 490371 AA1 Power cord for use only with computer models equipped with an Intel processor in the People s Republic of China 3 pin black 1 83 m 490371 AB1 Power cord for use only with computer models equipped with an Intel processor in Taiwan 3 pin black 1 83 m 490371 AD1 Power cord for use only with computer models equipped with an Intel processor in South Korea 3 pin black 1 83 m 490371 AR1 Power cord for use with all computer models in South Africa 3 pin black 1 83 m 490371 BB1 Power cord for use with all computer models in Israel 3 pin black 1 83 m 490371 D01 Power cord for use with all computer models in Argentina 3 pin black 1 83 m 490371 D61 Power cord for use only with computer models equipped with an Intel processor in India 3 pin black 1 83 m 592399 001 Intel Celeron DC T3300 2 00 GHz processor 1 0 MB L2 cache 800 MHz FSB includes replacement thermal material 593127 001 Atheros AR9002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready 593553 001 6 cell 47 Whr 2 20 Ah Li ion battery 593554 001 6 cell 55 Whr 2 55 Ah Li ion battery 602993 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 603785 001 640 GB 5400 rpm hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket
63. l files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer Ey NOTE If the computer does not automatically restart in the Recovery Manager the computer boot order needs to be changed 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window Performing asystem restore 93 Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is Ey NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or
64. l it is seated The battery release latch will automatically lock into place Optical drive select models only y NOTE The optical drive spare part kit includes a bezel and bracket Description Spare part number DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe select models 646126 001 only DVD RW and CD RW Drive 659879 001 DVD ROM Drive 659638 001 Optical drive slot space saver 659632 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 40 Chapter 4 Removal and replacement procedures 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 Remove the optical drive 1 Loosen the captive screw 1 that secures the memory module wireless module compartment cover to the computer 2 Lift the rear edge of the memory module wireless module compartment cover 2 up and forward until it rests at an angle 3 Remove the memory module wireless module compartment cover The memory module wireless module compartment cover is available in the Plastics Kit spare part number 646131 001 4 Remove the Phillips PM2 5x6 0 s
65. lete If no instructions are displayed follow these steps 1 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C Using Setup Utility 85 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions 2z NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics e Start up test This test analyzes the main computer components that are required to start the computer e Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This te
66. lies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 36 Chapter4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or fl
67. lustration shows the replacement thermal material locations on a computer model equipped with an Intel Pentium processor and a graphics subsystem with UMA memory 78 Chapter 4 Removal and replacement procedures e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the Northbridge chip 3 and the heat sink section 4 that services it SYNOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel Celeron processor e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the Northbridge chip 3 and the heat sink section 4 that services it Reverse this procedure to reassemble and install the fan heat sink assembly Component replacement procedures 79 Processor Ey NOTE This section applies only to computer models equipped with an Intel processor Ey NOTE The processor spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part numbers 650277 001 for use only with computer models equipped with an AMD processor and 646135 001 for use only with computer models equipped with an Intel processor Description Spare part number Intel Core i5 2450M 2 50 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35
68. mputer model equipped with an Intel processor the Intel HM45 chipset and a graphics subsystem with UMA memory The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the base enclosure fan heat sink assembly processor and system board spare part kits Replacement thermal material is also available in the Thermal Material Kit spare part numbers 650277 001 for use only with computer models equipped with an AMD processor and 646135 001 for use only with computer models equipped with an Intel processor PYNOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor Component replacement procedures 77 e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the Northbridge chip 3 and the heat sink section 4 that services it Ey NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the graphics subsystem chip 3 and the heat sink section 4 that services it Ey NOTE The following il
69. n keys 9 antenna locations 7 removal 68 spare partnumber 22 28 68 Antenna Kit spare part number 22 28 68 audio product description 4 audio in jack 12 audio out jack 12 B base enclosure spare part number 20 28 battery removal 39 spare partnumbers 20 27 39 battery bay 14 battery release latch 14 bottom components 14 button components 8 buttons power 8 TouchPad 11 TouchPad on off 11 Cc Cable Kit contents 23 spare part number 18 23 28 cables service considerations 33 caps lock light 10 chipset product description 2 components bottom 14 button 8 display 7 keys 9 left side 12 lights 10 right side 13 TouchPad 11 computer feet locations 39 computer major components 17 computer part number 38 computer specifications 87 connectors service considerations 33 D Digital Media Slot 12 display assembly removal 62 spare part numbers 17 28 62 subcomponents 22 display bezel removal 64 spare partnumbers 22 28 64 Display Cable Kit spare part number 22 28 68 display components 7 display enclosure spare part numbers 22 28 Display Hinge Kit spare part number 22 29 67 display panel product description 3 removal 66 spare part number display panel cable removal 68 spare part number 22 28 68 Display Screw Kit spare part number 23 30 22 28 67 display specifications 88 display switch 8 drive light 12 drives preventing damage 34 DVD ROM Drive spare part number 40 DVD RW and
70. nd Bluetooth 3 0 HS Combo Adapter 602993 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 640926 001 Computer major components 21 22 Display assembly subcomponents _o Item Component Spare part number 1 Display bezel For use with computer models equipped with a webcam and a microphone 646115 001 For use with computer models equipped only with a microphone 646116 001 2 Display hinge covers 2 646124 001 3 15 6 in HD LED BrightView display panel 645096 001 4 Webcam microphone module 646138 001 Microphone module 645980 001 5 Display Hinge Kit includes left and right display hinges and brackets 646123 001 6 Display Cable Kit includes display panel cable and webcam microphone 646120 001 module cable 7 Antenna Kit includes left and right wireless antenna cables and transceivers 646111 001 8 Display enclosure In black finish 664236 001 Chapter 3 Illustrated parts catalog Item Component Spare part number In charcoal gray finish 646112 001 Display Screw Kit not illustrated includes Mylar screw covers and screws 646134 001 Cable Kit a o Item Component Spare part number Cable Kit includes 646119 001 1 TouchPad cable 2 Optical drive connector cable 3 Hard drive connector cable Cable Kit 23 Mass storage devices Item Component Spare part number 1 Hard drive 2 5 in 7 0 mm SATA does not
71. nes when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemb
72. omputer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 and then remove the following components Optical drive see Optical drive select models only on page 40 WLAN module see WLAN module on page 43 Keyboard see Keyboard on page 49 Top cover see Top cover on page 51 USB board see USB board on page 58 Power connector cable see Power connector cable on page 59 Display assembly see Display assembly on page 62 System board se
73. onnect the hard drive connector cable from the system board see Hard drive on page 46 8 Remove the following components Keyboard see Keyboard on page 49 Top cover see Top cover on page 51 USB board see USB board on page 58 Power connector cable see Power connector cable on page 59 Display assembly see Display assembly on page 62 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Memory module see Memory module on page 45 e RTC battery see RTC battery on page 72 e Fan and heat sink see Fan heat sink assembly on page 73 e Processor see Processor on page 80 Remove the system board 1 Disconnect the optical drive connector cable from the system board 2 Remove the Phillips PM2 5x6 0 screw 1 that secures the system board to the base enclosure 3 Lift the right side of the system board 2 until it rests at an angle 70 Chapter 4 Removal and replacement procedures 4 Remove the system board 3 by sliding it up and to the right at an angle Ey NOTE A heat sink is attached to the base enclosure to service a component on the bottom of the system board The thermal material must be thoroughly cleaned from the surfaces of the system board 1 and the heat sink 2 attached to the base enclosure each time the system board is removed Replacement thermal material
74. ont of the display enclosure 66 Chapter 4 Removal and replacement procedures c Release the adhesive strip 1 that secures the display panel cable to the display panel and then disconnect the display panel cable 2 from the display panel d Remove the display panel The display panel is available using spare part number 645096 001 9 If itis necessary to replace the display hinges a Remove the four Phillips PM2 0x3 0 screws 1 that secure the display hinges to the display panel b Remove the display hinges 2 The display hinges include the display hinges and brackets and are available using spare part number 646123 001 has i e le N Component replacement procedures 67 10 Ifit is necessary to replace the display panel cable a Release the tabs 1 built into the display enclosure shielding that secure the display panel cable to the display enclosure b Release the display panel cable from the clips 2 built into the display enclosure c Remove the display panel cable 3 The display panel cable includes the webcam microphone module cable and is available in the Display Cable Kit spare part number 646120 001 11 Ifit is necessary to replace the wireless antenna cable and transceiver a Release the wireless antenna transceiver 1 from the display enclosure The wireless antenna transceiver are attached to the display enclosure with double sided tape b Release the wi
75. oor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 37 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 75 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag Product XXXXXXXX S Warranty lylyOy Model KXXKKXX Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 38 Chapter 4 Removal
76. osure c Remove the display bezel 4 The display bezel is available using the following spare part numbers e 646115 001 For use with computer models equipped with a webcam and a microphone e 646116 001 For use with computer models equipped only with a microphone 6 If itis necessary to replace the webcam microphone module or microphone module a Detach and release the module 1 as far as the module cable allows The module is attached to the display enclosure with double sided tape b Disconnect the module cable 2 from the module 64 Chapter 4 Removal and replacement procedures c Remove the webcam microphone module 3 or microphone module The webcam microphone module is available using spare part number 646138 001 The microphone module is available using spare part number 645980 001 7 If itis necessary to replace the hinge covers a Remove the two Phillips PM2 5x5 0 1 screws that secure the hinge covers to the display enclosure b Remove the hinge covers 2 The hinge covers are available using spare part number 646124 001 ote Component replacement procedures 65 8 If it is necessary to replace the display panel a Remove the two Phillips PM2 5x4 0 screws 1 and four Phillips PM2 5x5 0 screws 2 that secure the display panel to the display enclosure b Lift the top edge of the display panel and then swing it up and forward until it rests upside down in fr
77. ouchPad button board on page 56 Remove the top cover 1 Close the computer 2 Turn the computer upside down with the front toward you 3 Remove the eight Phillips PM2 5x6 0 screws on the surface of the base enclosure that secure the top cover to the computer 52 Chapter4 Removal and replacement procedures 4 Remove the seven Phillips PM2 5x6 0 screws in the battery bay and the hard drive bay that secure the top cover to the computer I I I m m m a i e e n i a 5 Remove the two Phillips PM2 5x9 0 screws 1 and the three Phillips PM2 0x3 0 screws 2 in the battery bay that secure the top cover to the computer 6 Turn the computer right side up with the front toward you 7 Open the computer 8 Release the ZIF connectors to which the following cables are attached and then disconnect the cables from the system board e Power button board cable 1 included with the power button board spare part kit spare part number 646129 001 e TouchPad button board cable 2 included with the TouchPad button board spare part kit spare part number 646130 001 e TouchPad cable 3 included in the Cable Kit spare part number 646119 001 Component replacement procedures 53 Remove the Phillips PM2 5x6 0 screw that secures the top cover to the computer Lift the rear edge of the top cover 1 until the left and right sides disengage from the base enclosure 54 C
78. out the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Using Setup Utility 83 84 Restoring factory settings in Setup Utility Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults Follow the on screen instructions aS YY ON To save your changes and exit press f10 and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts YNOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility e To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter e To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press
79. ported with Windows 7 Starter 32 bit operating system Intel Pentium P6300 2 26 GHz processor 3 0 MB L3 cache dual core 35 W Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35 W Intel Pentium B970 2 30 GHz processor 2 0 MB L2 cache dual core TJ85 35 W not supported with Windows 7 Starter 32 bit operating system 2 Category Description Intel Pentium B960 2 20 GHz processor 2 0 MB L2 cache dual core TJ85 35 W not supported with Windows 7 Starter 32 bit operating system Computer models Computer models equipped with an AMD equipped with an processor Intel processor 4 Intel Pentium B950 2 10 GHz processor 2 0 MB L2 cache dual core TJ85 35 W not supported with Windows 7 Starter 32 bit operating system Intel Pentium B940 2 00 GHz processor 2 0 MB L2 cache dual core TJ85 35 W not supported with Windows 7 Starter 32 bit operating system Intel Celeron B815 1 60 GHz processor 2 0 MB L3 cache dual core 35 W Intel Celeron B800 1 50 GHz processor 2 0 MB L3 cache dual core 35 W Intel Celeron B710 1 50 GHz processor 1 0 MB L3 cache single core 35 W 664660 001 Intel Celeron DC T3500 2 10 GHz processor 1 0 MB L2 cache 800 MHz FSB Intel Celeron DC T3300 2 00 GHz processor 1 0 MB L2 cache 800 MHz FSB Intel Celeron SC C925 2 30 GHz processor 1 0 MB L2 cache 800 MHz FSB Chipset AMD ASOM fu
80. r NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right side 13 Bottom Item Component Description 1 Battery bay Holds the battery 2 Battery release latch Releases the battery from the battery bay 3 Vents 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Holds the hard drive 5 Memory module compartment Contains the memory module slots 14 Chapter 2 External component identification 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag Seria XXXXXXK LANDA KOO EO ON O TNO TOON DN Product XXXXXXXX Warranty lylyOy Model XXXXXXX Item Description Function 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product Service tag 15 Item 3 Description Part number Product number p n Function This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and pa
81. r is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup Ey NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes Ey NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points e Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally E NOTE If you revert to a restore point and then change your mind you can reverse the restoration Backing up and recovering your information 95 Create a system restore point 1 Select Start
82. re 35 W includes replacement thermal paste and pads 653340 001 Intel Core i3 2350M 2 30 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal paste and pads 653341 001 Intel Core i5 2430M 2 40 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal paste and pads 653985 001 System board for use only with computer models equipped with an AMD C50 1 00 GHz processor 1 0 MB L2 cache dual core 9 W and a graphics subsystem with UMA video memory includes replacement thermal paste and pads 655795 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 657323 001 System board for use only with computer models equipped with an AMD E450 1 65 GHz processor dual core 18 W and a graphics subsystem with UMA video memory includes replacement thermal paste and pads 657324 001 System board for use only with computer models equipped with an AMD E350 1 60 GHz processor dual core 18 W and a graphics subsystem with UMA video memory includes replacement thermal paste and pads 657325 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 659632 001 Optical drive slot space saver 659638 001 DVD ROM Drive 659879 001 DVD RW and CD RW Drive 664236 001 Display enclosure in black finish 664237 001 15 6 in HD LED BrightView display assembly not equipped with a webcam in black finish includes microphone and wireless antenna transcei
83. reless antenna cable from the clips 2 built into the display enclosure c Remove the wireless antenna cable and transceiver 3 The wireless antenna cable and transceiver are available in the Antenna Kit spare part number 646111 001 68 Chapter 4 Removal and replacement procedures Reverse this procedure to reassemble and install the display assembly System board Ef NOTE The system board spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part numbers 650277 001 for use only with computer models equipped with an AMD processor and 646135 001 for use only with computer models equipped with an Intel processor Description Spare part number For use only with computer models equipped with an AMD E450 1 65 GHz processor dual core 657323 001 18 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an AMD E350 1 60 GHz processor dual core 647320 001 18 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an AMD E300 1 30 GHz processor dual core 657324 001 18 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an AMD E240 1 50 GHz processor single core 647322 001 18 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an AMD C50 1 00 GHz processor
84. rts are needed 4 5 Warranty period Model description This number describes the duration of the warranty period for the computer This is the alphanumeric identifier used to locate documents drivers and support for the computer 16 Chapter 3 Illustrated parts catalog Computer major components Item Component Spare part number 1 15 6 in high definition HD light emitting diode LED BrightView display assembly includes microphone and wireless antenna transceivers and cables Equipped with webcam in black finish 664237 001 Equipped with webcam in charcoal gray finish 645093 001 Not equipped with webcam in charcoal gray finish 645092 001 Computer major components 17 Item Component Spare part number NOTE For more display assembly spare part information see Display assembly subcomponents on page 22 2 Keyboard includes keyboard cable For use with all computer models For use in Belgium 646125 A41 For use in Bulgaria 646125 261 For use in Canada 646125 121 For use in the Czech Republic 646125 221 For use in Denmark Finland and Norway 646125 DH1 For use in France 646125 051 For use in Germany 646125 041 For use in Greece 646125 DJ1 For use in Hungary 646125 211 For use in Israel 646125 BB1 For use in Italy 646125 061 For use in Latin America 646125 161 For use in the Netherlands 646125 B31 For u
85. s subsystem with UMA video memory 15 Base enclosure includes battery release latch heat sink 646114 001 replacement thermal material and 4 rubber feet 16 Battery 6 cell 55 Whr 2 55 Ah Li ion battery 593554 001 6 cell 47 Whr 2 20 Ah Li ion battery 593553 001 20 Chapter 3 Illustrated parts catalog Item Component Spare part number 17 Optical drive includes bezel and bracket DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 646126 001 select models only DVD RW and CD RW Drive 659879 001 DVD ROM Drive 659638 001 Optical drive slot space saver 659632 001 18 Hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable hard drive bracket or screws 640 GB 5400 rpm 603785 001 500 GB 5400 rpm 634932 001 320 GB 5400 rpm 622643 001 250 GB 5400 rpm 622641 001 Hard Drive Hardware Kit not illustrated includes hard drive bracket and screws 646122 001 19 Memory modules 2 PC3 10600 1333 MHz 4GB 621569 001 2 GB 621565 001 1 GB 639738 001 20 WLAN module Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Atheros AR9002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo 593127 001 Adapter BT3 0 HS ready Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi a
86. sconnection 53 illustrated 23 TouchPad components 11 TouchPad light 10 11 TouchPad on off button 11 TouchPad zone 11 transporting guidelines 36 18 30 56 U USB board removal 58 spare part number USB port 12 13 19 30 V vents 12 14 video product description 4 18 30 51 WwW warranty period 39 webcam 7 webcam light 7 webcam microphone module removal 64 spare part number 22 30 65 Windows applications key 9 Windows logo key 9 wireless antenna locations 7 removal 68 spare part number wireless light 10 wireless product description 4 WLAN module removal 43 spare part numbers 21 27 28 31 43 workstation guidelines 36 22 28 68 Index 107
87. se Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 98 Chapter8 Power cord set requirements 9 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display Z WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Eyf NOTE Materials
88. se in Portugal 646125 131 For use in Russia 646125 251 For use in Saudi Arabia 646125 171 For use in Slovenia 646125 BA1 For use in Spain 646125 071 For use in Switzerland 646125 BG1 For use in Turkey 646125 141 For use in the United Kingdom 646125 031 For use in the United States 646125 001 For use only with computer models equipped with an Intel processor For use in India 646125 D61 For use in Japan 646125 291 For use in South Korea 646125 AD1 For use in Taiwan 646125 AB1 3 Top cover includes TouchPad and TouchPad cable 646137 001 4 Power button board includes cable 646129 001 5 TouchPad button board includes bracket and cable 646130 001 Cable Kit includes 646119 001 18 Chapter 3 Illustrated parts catalog Item Component Spare part number 6a TouchPad cable 6b Optical drive connector cable 6c Hard drive connector cable NOTE See Cable Kit on page 23 for more Cable Kit spare part information 7 USB board includes cable 646128 001 8 Power connector cable 646121 001 Plastics Kit includes 646131 001 9a Hard drive compartment cover includes one captive screw secured by a C clip 9b Memory module wireless module compartment cover includes one captive screw secured by a C clip NOTE See Plastics Kit on page 26 for more Plastics Kit spare part information 10 Speaker Kit includes left and right speakers and cable 647315 001 11 Sy
89. sion controller hub FCH Northbridge e Intel HM65 Express Chipset e Intel HM55 Express Chipset Graphics AMD Radeon HD 6320M discrete class graphics supporting DX11 AMD Radeon HD 63100M discrete class graphics supporting DX11 Support for high definition DVD playback with HD decode and DX10 and DX11 support Internal graphics e Intel HD 3000 graphics on computer models equipped with an Intel Core i5 or i3 processor e Intel HD graphics on computer models equipped with an Intel Celeron or Pentium processor Discrete graphics AMD Radeon HD 6370M Graphics with 512 MB of discrete video memory 64Mx16 DDR3 900 MHz x 4 PCs Chapter 1 Product description Category Description Computer models Computer models equipped with an AMD equipped with an processor Intel processor Switchable discrete graphics not supported V on computer models equipped with Windows 7 Starter OS AMD Radeon HD 6470M Graphics with 512 MB of discrete video memory 64Mx16 DDR3 900 MHz x 4 PCs or AMD Radeon HD 6470M Graphics with 1024 MB of discrete video memory 128Mx16 DDR3 900 MHz x 4 PCs Support for high definition DVD playback with V HD decode and DX10 UMA and DX11 discrete support Panel 15 6 in high definition HD light emitting V V diode LED SVA BrightView 1366x768 display typical brightness 200 nits All display assemblies include 1 or 2 wireless local area network WLAN antenna cabl
90. st analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery If the battery fails the test contact HP support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions y NOTE If you need to stop a diagnostics test while it is running press esc 86 Chapter5 Setup Utility BIOS and System Diagnostics 6 Specifications Computer specifications Metric U S Dimensions Depth 24 7 cm 9 7 in Width 37 6 cm 14 8 in Height front to back 3 1 to 3 6 cm 1 2 to 1 4 in Weight 2 49 kg 5 49 Ib Input power Operating voltage 18 5 V dc 3 5 A 65 W or 19 0 V dc 4 74 A 90 W Operating current 3 5 A 65 W or 4 74 A 90 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000
91. stem Diagnostics Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 2 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions Press f10 to enter Setup Utility To exit Setup Utility menus choose one of the following methods To exit Setup Utility menus without saving your changes press the esc key and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Discarding Changes and then press enter To save your changes and exit Setup Utility menus press f10 and then follow the on screen instructions Use the tab key and the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Displaying system information i 2 Start Setup Utility Select the Main menu System information such as the system time and date and identification information ab
92. stem board includes replacement thermal material For use only with computer models equipped with an AMD E450 1 65 GHz processor 657323 001 dual core 18 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an AMD E350 1 60 GHz processor 647320 001 dual core 18 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an AMD E300 1 30 GHz processor 657324 001 dual core 18 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an AMD E240 1 50 GHz processor 647322 001 single core 18 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an AMD C50 1 00 GHz processor 653985 001 1 0 MB L2 cache dual core 9 W and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Core i5 or i3 processor 646179 001 and a graphics subsystem with discrete video memory For use only with computer models equipped with an Intel Core i5 or i3 processor 646177 001 and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Pentium processor and a 646176 001 graphics subsystem with discrete video memory For use only with computer models equipped with an Intel Pentium processor and a 646175 001 graphics subsystem with UMA video memory For use only with computer models equipped with an Intel Celeron processor and a 6
93. t of recovery discs or a recovery flash drive as soon as you set up the computer e Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager e Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager or e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions 92 Chapter7 Backup and recovery Restoring using the restore media 1 If possible back up all persona
94. the United States 646125 001 For use only with computer models equipped with an Intel processor For use in India 646125 D61 For use in South Korea 646125 AD1 For use in Japan 646125 291 For use in Taiwan 646125 AB1 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 39 5 Remove the memory module wireless module compartment cover see Optical drive select models only on page 40 6 Remove the hard drive compartment cover see Hard drive on page 46 Component replacement procedures 49 Remove the keyboard 1 Remove the Phillips PM2 5x6 0 screw that secures the keyboard to the computer 2 Rest and secure the computer on its left side 3 Partially open the computer 4 Insert a screw driver or similar thin tool into the keyboard release hole and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward you 50 Chapter4 Removal and replacement procedures 6 Lift the rear edge of the keyboard
95. vers and cables 664660 001 Intel Celeron B710 1 50 GHz processor 1 0 MB L3 cache single core 35 W includes replacement thermal paste and pads 664661 001 Intel Celeron B800 1 50 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal paste and pads 664662 001 Intel Pentium B960 2 20 GHz processor 2 0 MB L2 cache dual core TJ85 35 W includes replacement thermal paste and pads 676359 001 Intel Core i5 2450M 2 50 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal paste and pads Sequential part number listing 31 Spare part number Description 676785 001 Intel Pentium B970 2 30 GHz processor 2 0 MB L2 cache dual core 35 W includes replacement thermal paste and pads 677153 001 Intel Celeron B815 1 60 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal paste and pads 32 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying s
96. w CAUTION HP Recovery Manager partition or discs flash drive restores only software that was preinstalled at the factory Software not provided with this computer must be reinstalled manually Ey NOTE Recovery discs have been included if your computer does not have a recovery partition 90 Chapter 7 Backup and recovery Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time Ey NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place Ey NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs Ey NOTE Read write discs such as CD RW DVD RW double layer DVD RW discs
97. while then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities 34 Chapter 4 Removal and replacement procedures Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 35 Packaging and transporting guidelines Follow these grounding guideli

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