Home

HP Pavilion g7-2392ed

1. GHz FSB 4 0 MB L2 cache quad core 35 W AMD A4 3300M 2 50 GHz processor 1 9 GHz FSB 4 0 MB L2 cache dual core 35 W AMD Athlon 11 P360 2 30 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec dual core 25 W AMD Athlon 11 P340 2 20 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec dual core 25 W AMD Phenom Il 870 2 30 GHz processor 1 5 MB L2 cache 1333 MHz 3 6GT sec triple core 35 W AMD Phenom Il 70 2 20 GHz processor 2 0 MB L2 cache 1333 MHz 3 6GT sec quad core 35 W AMD Phenom II P860 2 00 GHz processor 1 5 MB L2 cache 1333 MHz 3 6GT sec triple core 25 W AMD Phenom Il N660 3 00 GHz processor 2 0 MB L2 cache 1333 MHz 3 6GT sec dual core 35 W AMD Phenom Il N850 2 20 GHz processor 1 5 MB L2 cache 1333 MHz 3 6GT sec triple core 35 W 2 Category Description AMD Phenon II P650 2 60 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec triple core 25 W AMD Phenom II P960 1 80 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec quad core 25 W AMD Turion Il P560 2 50 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec dual core 25 W Computer models equipped with an AMD processor Y Computer models equipped with an Intel processor AMD V160 2 40 GHz processor 512 KB L2 cache 1066 MHz 3 2 GT sec single core 25 W AMD V140 2 30 GHz processor 512 KB L2 cache 1066 MHz 3 2 GT sec single core 25 W Intel Core
2. The computer is in the Sleep state e The computer is off or in Hibernation Right side SS gent OOA Item Component Description 1 Optical drive Reads and writes to an optical disc 2 Optical drive light Blinking The optical drive is being accessed 3 Optical drive eject button Opens the optical drive 4 USB port Connects an optional USB device 5 AC adapter light e White The computer is connected to external power and the battery is fully charged Blinking white The battery has reached a low battery level Amber A battery is charging 6 Power connector Connects an AC adapter 7 Security cable slot Connects an optional security cable NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 16 Chapter 2 External component identification Bottom a 2 Component Battery bay Battery release latch Description Holds the battery Releases the battery from the battery bay 3 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation a Hard drive bay Holds the hard drive the memory module slots and the WLAN module CAUTION To prevent an unresponsive
3. Windows XP Select Start gt Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 Atthe download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates Chapter 5 Setup Utility BIOS and System Diagnostics BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 5 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier
4. and Norway For use in France 640208 05 1 For use in Spain 640208 07 1 For use in Germany 640208 041 For use in Switzerland 640208 BG1 For use in Greece 640208 DJ1 For use in Turkey 640208 141 For use in Hungary 640208 211 For use in the United Kingdom 640208 031 For use in Israel 640208 BB1 For use in the United States 640208 001 For use in Italy 640208 061 Keyboard in silver finish For use in Belgium 647630 A41 For use in the Netherlands 647630 B31 For use in Bulgaria for use only with 647630 261 For use in Portugal 647630 131 computer models equipped with an AMD processor For use in Canada 647630 121 For use in Russia 647630251 For use in the Czech Republic 647630 221 For use in Saudi Arabia 647630 171 For use in Denmark Finland 647630 DH1 For use in Slovakia for use only with 647630 FL1 and Norway computer models equipped with an Intel processor For use in France 647630 051 For use in Slovenia 647630 BA1 For use in Germany 647630 041 For use in Spain 647630 071 For use in Greece 647630 DJ1 For use in Switzerland 647630 BG1 For use in Hungary 647630 211 For use in Turkey 647630 141 For use in Israel 647630 BB1 For use in the United Kingdom 647630 031 For use in Italy 647630 061 For use in the United States 647630 001 Component replacement procedures 57 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut
5. open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe the BIOS installation begins Complete the installation by following the on screen instructions NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery If the battery fails the test contact HP support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start Syst
6. 7 HP Pavilion 97 Notebook PC Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P AMD the AMD Arrow logo Athlon Phenom Sempron Turion and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Celeron Core and Pentium are trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition May 2011 Document Part Number 635956 002 Safety warning notice WARNING reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin o
7. 7 0 mm SATA does not include hard drive connector cable isolators or shield 644685 001 500 GB 7200 rpm hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable isolators or shield 645086 001 320 GB 5400 rpm hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable isolators or shield 645089 001 320 GB 7200 rpm hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable isolators or shield Sequential part number listing 37 38 Spare part number Description 645091 001 250 GB 7200 rpm hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable isolators or shield 647626 001 System board for use only with computer models equipped with the AMD RS880MD chipset an AMD processor and a graphics subsystem with 512 MB of discrete video memory includes replacement thermal material 647627 001 System board for use only with computer models equipped with the AMD RS880MD chipset an AMD processor and a graphics subsystem with 1024 MB of discrete video memory includes replacement thermal material 647630 001 Keyboard in silver finish for use in the United States includes keyboard cable 647630 031 Keyboard in silver finish for use in the United Kingdom and Singapore includes keyboard cable 647630 041 Keyboard in silver finish for use in Germany includes keyboard cable 647
8. 71 spare part number 22 37 71 specifications computer 106 display 107 hard drive 108 system board removal 77 spare part numbers 35 38 39 40 77 System Diagnostics 101 22 34 T Thermal Material Kit spare part number 23 33 tools required 41 top cover removal 61 spare part numbers 21 35 37 61 TouchPad button 13 TouchPad button board removal 66 spare part number 22 36 66 TouchPad cable disconnection 62 illustrated 27 TouchPad components 13 TouchPad LED board removal 67 spare part number 22 36 67 TouchPad light 12 13 TouchPad on off button 13 TouchPad zone 13 transporting guidelines 44 U USB board removal 74 spare part number 22 36 USB port 15 16 V vents 15 17 video product description 5 WwW webcam 14 webcam light 14 webcam microphone module removal 95 spare partnumber 28 34 96 Windows applications key 11 Windows logo key 11 wireless antenna locations 14 removal 99 spare part number 28 35 100 wireless light 12 wireless product description 5 WLAN module removal 55 spare part numbers 33 37 40 55 workstation guidelines 44 26 32
9. 8 million Contrast ratio 200 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1600 x 900 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption varies by display 2 0 W Viewing angle 65 horizontal 50 vertical typical 17 3 inch display specifications 107 Hard drive specifications 108 750 GB 640 GB 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 and 7 0 7 0 mm mm Length 100 2 mm 100 2 mm 100 4 mm 100 4 mm 100 4 mm Width 69 9 mm 69 9 mm 69 9 mm 69 9 mm 69 9 mm Weight 110g 98 g 110g 110g 110g Interface type SATA 3 GB SATA 3 GB SATA SATA SATA sec sec Transfer rate Synchronous maximum 97 MB sec 106 MB sec 1 1 GB sec 1 1 GB sec 1 1 GB sec Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 2 0 ms 1 5 ms 1 5 ms 1 5 ms 1 5 ms Average read write 12 16 ms 12 13 ms 11 13 ms 11 13 ms 11 13 ms Maximum 21 ms 24 ms 22 ms 22 ms 22 ms Logical blocks 1 465 149 16 1 250 263 72 976 773 168 628 142 448 488 397 168 8 8 Disk rotational speed 5400 rpm 5400 rpm 7200 and 5400 7200 and 7200 and rpm 5400 rpm 5400 rpm Operating temperature 0 C to 60 C 32 F to 140 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions
10. W 625831 001 Intel Pentium P6300 2 26 GHz processor 3 0 MB L3 cache dual core 35 W 635500 001 15 Fan includes replacement thermal material 639460 001 16 Heat sink includes replacement thermal material For use only with computer models equipped with an AMD processor For use only with computer models equipped with the AMD A60M chipset and a 649953 001 graphics subsystem with discrete video memory For use only with computer models equipped with the AMD A60M chipset and a 649954 001 graphics subsystem with UMA video memory For use only with computer models equipped with the AMD RS880MD chipset and a 649952 001 graphics subsystem with discrete video memory For use only with computer models equipped with an AMD Athlon Phenom Turion or 639462 001 V series processor and a graphics subsystem with discrete video memory For use only with computer models equipped with an AMD Athlon Phenom Turion or 639463 001 V series processor and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel processor For use only with computer models equipped with the Intel HM65 or HM55 chipset 654119 001 and a graphics subsystem with discrete video memory and supports bus alive chip off BACO For use only with computer models equipped with the Intel HM65 or HM55 chipset 654120 001 and a graphics subsystem with UMA video memory and supports bus alive chip off BACO For use only with computer models equipped with the H
11. a graphics subsystem with UMA video memory includes replacement thermal material 637190 001 System board for use only with computer models equipped with an Intel processor HM55 chipset and a graphics subsystem with discrete video memory includes replacement thermal material 637193 001 RTC battery includes cable and double sided tape 637197 001 Webcam microphone module 637312 001 640 GB 5400 rpm hard drive 2 5 in SATA does not include isolators or shield 638037 001 Intel i3 2310M 2 10 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 638039 001 Intel i5 2410M 2 30 GHz SC turbo up to 2 90 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 638854 001 System board for use only with computer models equipped with an AMD Athlon Phenom Turion or V series processor and a graphics subsystem with 512 MB of discrete video memory includes replacement thermal material 638855 001 System board for use only with computer models equipped with an AMD Athlon Phenom Turion or V series processor and a graphics subsystem with 1024 MB of discrete video memory includes replacement thermal material Chapter 3 Illustrated parts catalog Spare part number Description 638856 001 System board for use only with computer models equipped with an AMD Athlon Phenom Turion or V series processor and a graphics s
12. and exclusions apply Contact technical support for details Chapter 6 Specifications 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics e Creating a set of recovery discs or a recovery flash drive Recovery Manager software feature Performing a system restore from the partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver Restore In the event of hard drive failure to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window CAUTION HP Recovery Manager partition or discs flash drive restores only software that was y ger Ip y preinstalled at the factory Software
13. bezel or any of the display assembly subcomponents a Remove the two crew covers 1 and the two Phillips PM2 5x6 0 screws 2 that secure the display bezel to the display assembly The screw covers are available in the Display Screw Kit spare part number 640218 001 b Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure c Remove the display bezel 4 The display bezel is available using spare part number 640204 001 acu pz af T 6 fit is necessary to replace the webcam microphone module a Detach and release the webcam microphone module 1 as far as the webcam microphone module cable allows The webcam microphone module is attached to the display enclosure with double sided tape Component replacement procedures 95 b Disconnect the webcam microphone module 2 from the webcam microphone module c Remove the webcam microphone module The webcam microphone module is available using spare part number 637197 001 7 If it is necessary to replace the hinge covers a Remove the two Phillips PM2 5x6 0 1 screws that secure the hinge covers to the display enclosure b Remove the hinge covers 2 The hinge covers are available using spare part number 643698 001 96 Chapter 4 Removal and replacement procedures 8 If it is necessary to replace the display panel a Remo
14. core 35 W includes replacement thermal material 621565 001 2 GB memory module DDR3 10600 1333 MHz 621569 001 4 GB memory module DDR3 10600 1333 MHz 625823 001 Intel i3 380M 2 53 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 625831 001 Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 630703 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter for use only on computer models equipped with an Intel processor 630705 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter Bluetooth 3 0 HS ready 631252 001 ntel i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 4 MB L3 cache dual core 35 W includes replacement thermal material 631253 001 ntel i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 631255 001 ntel i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 631956 001 ntel Centrino Advanced N 6230 WLAN module for use only on computer models equipped with an Intel processor 634433 001 Thermal Material Kit includes replacement thermal paste and pads 634687 001 AMD Phenom II P650 2 60 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec triple core 25 W includes replacement thermal material 634688 001 AMD Phenom II P860 2 00 GHz processor 1 5 L
15. electrostatic safe container the following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 43 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of ant
16. i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 4 0 MB L3 cache dual core 35 W Intel Core i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i5 2410M 2 30 GHz SC turbo up to 2 90 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i5 480M 2 66 GHz SC turbo up to 2 93 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i3 2350M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i3 2330M 2 20 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i3 2310M 2 10 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i3 390M 2 66 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i3 380M 2 53 GHz processor 3 0 MB L3 cache dual core 35 W Chapter 1 Product description Category Description Inte MB Core i3 370M 2 40 GHz processor 3 0 L3 cache dual core 35 W Computer models equipped with an AMD processor Computer models equipped with an Intel processor 4 Inte Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W Inte Pentium B940 TJ85 2 00 GHz processor 2 0 MB L3 cache dual core 35 W Inte MB Pentium P620
17. it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the service cover see Optical drive on page 49 Remove the keyboard 1 Remove the Phillips PM2 5x7 0 screw that secures the keyboard to the computer 2 Rest the computer on its left side 3 Open the computer 58 Chapter 4 Removal and replacement procedures 4 Insert a screw driver or similar thin tool into the keyboard screw hole and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward yov 6 Lift the rear edge of the keyboard and then swing the keyboard up and forward until it rests upside down on the palm rest Component replacement procedures 59 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard 60 Chapter 4 Removal and replacement procedures Top cover f NOTE The top cover spare part kit includes the TouchPad and TouchPad cable Description Spare part number In butter gold finish 641401
18. menus choose one of the following methods e To exit Setup Utility menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter e save your changes and exit Setup Utility menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Displaying system information 1 Start Setup Utility 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 102 Chapter 5 Setup Utility BIOS and System Diagnostics Restoring factory settings in Setup Utility NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility to the values that were set at the factory follow these steps 1 mom m Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Util
19. not provided with this computer must be reinstalled manually NOTE Recovery discs have been included if your computer does not have a recovery partition Restore 109 Creating restore media 110 HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time Ef NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place E NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software the computer must be connected to AC power during this proce
20. restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e AI regularly scheduled times XQ TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points Store personal files in the Documents library and back up this folder periodically e Save customized settings a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document Backing up and recovering your information 113 Using Windows Backup and Restore Guidelines Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup pr
21. the 12 Phillips PM2 5x7 0 screws that secure the top cover to the computer m 4 Remove the two Phillips PM2 5x7 0 screws 1 in the hard drive bay and the three Phillips PM2 5x6 0 screws 2 in the battery bay that secure the top cover to the computer 5 Turn the computer right side up with the front toward yov 6 Open the computer 7 Release the ZIF connectors to which the following cables are attached and then disconnect the cables from the system board e Power button board cable 1 included with the power button board spare part kit spare part number 640212 001 e TouchPad cable 2 included in the Cable Kit spare part number 640206 001 e TouchPad button board cable 3 included with the TouchPad button board spare part kit spare part number 64021 4 001 Chapter 4 Removal and replacement procedures 8 Remove the Phillips PM2 5x6 0 screw 1 that secures the top cover to the computer 9 Lift the rear edge of the top cover 2 until the left and right sides disengage from the base enclosure 10 Remove the top cover 3 Reverse this procedure to install the top cover Component replacement procedures 63 64 Power button board Description Spare part number Power button board includes cable 640212 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer
22. the bottom of the screen 2 Press f10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility Use the arrow keys to select System Configuration Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter Pr pe To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately Using Setup Utility 101 Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e close open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions E NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Setup Utility 2 Press f10 to enter Setup Utility To exit Setup Utility
23. 0 2 13 GHz processor 3 0 L3 cache dual core 35 W Inte MB Pentium P6300 2 26 GHz processor 3 0 L3 cache dual core 35 W Chipset Northbridge AMD A60M Fusion controller hub Northbridge AMD RS880MD Southbridge AMD SB820M Intel HM65 and HM55 Express chipset Graphics Internal graphics AMD Radeon HD 6620M graphics supporting HD decode DX11 and HDMI on computer models equipped with an AMD A8 3500M processor AMD Radeon HD 6520M graphics supporting HD decode DX11 and HDMI on computer models equipped with an AMD A6 3400M processor AMD Radeon HD 6480M graphics supporting HD decode DX11 and HDMI on computer models equipped with an AMD A4 3300M processor AMD Radeon HD 4250 graphics supporting DX10 1 on computer models equipped with an AMD Athlon Phenom Turion or V series processor Internal graphics Intel HD Graphics 3000 Intel HD Graphics 100 Intel HD Graphics 4 Category Description Switchable discrete graphics e Mobility Radeon HD 6470M with 1024 MB of discrete video memory 128 MB x 16 DDR3 900 MHz x 4 PCs 64 bit 53 package muxless switchable e ATi Mobility Radeon HD 6470M with 512 MB of discrete video memory 64 MB x 16 DDR3 900 MHz x 4 PCs 64 bit S3 package muxless switchable Computer models equipped with an AMD processor Computer models equipped with an Intel processor Supports DX1 1 Suppo
24. 0 HS ready for use only with computer models equipped with an AMD processor 593530 001 Intel Centrino Wireless N 1000 WLAN module for use only on computer models equipped with an Intel processor 593553 001 6 cell 47 Whr 2 20 Ah Li ion battery 593554 001 6 cell 55 Whr 2 55 Ah Li ion battery 593836 001 Broadcom 4313 802 11b g n 1x1 WiFi Adapter for use only on computer models equipped with an AMD processor 600370 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter Bluetooth 3 0 HS ready 602538 001 Bluetooth module cable 602993 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter for use only with computer models equipped with an AMD processor 605560 005 Atheros 9285G 802 11b g n 1x1 WiFi Adapter 609939 001 65 W RC V HP Smart AC adapter for use only with computer models equipped with an AMD processor 609940 001 90 W PFC RC V HP Smart AC adapter for use with all computer models Chapter 3 Illustrated parts catalog Spare part number Description 616333 001 AMD V140 2 30 GHz processor 512 KB L2 cache 1066 MHz 3 2 GT sec single core 25 W includes replacement thermal material 616343 001 AMD Athlon 11 P340 2 20 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec dual core 25 W includes replacement thermal material 616345 001 AMD Phenom Il N850 2 20 GHz processor 1 5 L2 cache 1333 MHz 3 6GT sec triple
25. 001 In charcoal gray finish 641404 001 In luminous rose finish 641403 001 In ocean drive finish 641402 001 In Pacific blue finish 641399 001 In pearl pink finish 641406 001 In pewter finish 641405 001 In Sonoma red finish 640193 001 In sweet purple finish 641400 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 57 When replacing the top cover be sure that the following components are removed from the defective top cover and installed on the replacement top cover e Bower button board and cable see Power button board on page 64 e TouchPad button board and cable see TouchPad button board on page 66 e TouchPad LED board and cable see TouchPad LED board on page 67 Remove the top cover 1 Close the computer 2 Turn the computer upside down with the front toward yov Component replacement procedures 61 3 Remove
26. 01 1 GB 639736 001 23 Optical drive includes bezel and bracket Blu ray ROM with LightScribe DVD R RW Super Multi Double Layer Drive 640210 001 and 659878 001 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 640209 001 and 659877 001 Optical drive bay space saver not illustrated 659617 001 24 WLAN module For use on all computer models Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo 600370 001 adapter BT3 0 HS ready Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 630705 001 BT3 0 HS ready For use only with computer models equipped with an AMD processor Atheros 9285G 802 11b g n 1x1 WiFi Adapter 605560 005 Atheros AR8002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo 593127 001 Adapter BT3 0 HS ready Broadcom 4313 802 11b g n 1x1 WiFi Adapter 593836 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo 657325 001 Adapter 26 Chapter Illustrated parts catalog Item Component Spare part number Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter 640926 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 602993 001 For use only with computer models equipped with an Intel processor Atheros 92856 802 11b g n 1x1 WiFi Adapter 518436 001 Intel Centrino Advanced N 6230 631956 001 Int
27. 01 35 W AMD Phenom Il P960 1 80 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec quad core 634689 001 25 W AMD Phenom II P860 2 00 GHz processor 1 5 L2 cache 1333 MHz 3 6GT sec triple core 634688 001 25 W AMD Phenom II P650 2 60 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec triple core 634687 001 25 W AMD Turion Il P560 2 50 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec dual core 63469 1 001 25 W AMD V160 2 40 GHz processor 512 KB L2 cache 1066 MHz 3 2 GT sec single core 25 W 616333 001 AMD V140 2 30 GHz processor 512 KB L2 cache 1066 MHz 3 2 GT sec single core 25 W 636634 001 Intel Core i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 4 0 MB L3 cache dual core 631252 001 35 W Intel Core 15 2540 2 60 GHz SC turbo up to 3 30 GHz processor 3 0 MB L3 cache dual core 631255 001 35 W Intel Core 15 2520 2 50 GHz SC turbo up to 3 20 GHz processor 3 0 MB L3 cache dual core 631253 001 35 W Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 cache dual core 653341 001 35 W Intel Core i5 2410M 2 30 GHz SC turbo up to 2 90 GHz processor 3 0 MB L3 cache dual core 638039 001 35 W Chapter 4 Removal and replacement procedures Description Spare part number Intel Core i5 480M 2 66 GHz SC turbo up to 2 93 GHz processor 3 0 MB L3 cache dual core 634693 001 35 W Intel Core i3 2350M 2 30 GHz processor 3 0 MB L3 cache dual cor
28. 01 512 MB of discrete video memory For use only with computer models equipped with an HM65 chipset and a graphics subsystem with 636373 001 UMA video memory For use only with computer models equipped with the HM55 chipset and a graphics subsystem with 636372 001 1024 MB of discrete video memory For use only with computer models equipped with the HM55 chipset and a graphics subsystem with 636371 001 512 MB of discrete video memory For use only with computer models equipped with the HM55 chipset and a graphics subsystem with 636370 001 UMA video memory Component replacement procedures 77 Description Spare part number Equipped with an Intel Core i3 370M 2 40 GHz processor 3 0 MB L3 cache dual core 35 W the 654117 001 HM55 chipset and a graphics subsystem with 1024 MB of discrete video memory Equipped with an Intel Core i3 370M 2 40 GHz processor 3 0 MB L3 cache dual core 35 W the 654118 001 HM55 chipset and a graphics subsystem with UMA video memory Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see
29. 1b g n 1x1 WiFi Adapter Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter Support for the following WLAN formats Intel Centrino Wireless N 1000 WLAN module Intel Centrino Advanced N 6230 Intel Centrino Wireless N 1000 External media card HP Multi Format Digital Media Reader supports the following digital card formats Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card Secure Digital Extended Capacity SDXC Memory Card MultiMediaCard MMC Chapter 1 Product description Category Ports Keyboard pointing devices Description e AC power e Audio in mono microphone e Audio out stereo headphone e HDMI version 1 4 supporting up to 1080p 1920 x1200 60Hz and 1920 x1200 60Hz in DVI mode e RJ 45 Ethernet includes link and activity lights e USB 2 0 3 ports e Dsub 15 pin supporting 2048x1056 external resolution 75 Hz 1920 x1200 external resolution 60Hz hot plug and unplug and auto detection for correct output to wide aspect vs standard aspect video Full size textured pocket keyboard with full numeric keypad Computer models equipped with an AMD processor A Computer models equipped with an Intel processor 4 TouchPad with multitouch gestures 2 finger scrolling and pinch zoom enabled Taps enabled by default Power requirements 90W slim travel AC adapter
30. 2 0x3 0 screws 1 that secure the fan to the heat sink b Release the two clips 2 that secure the fan to the heat sink c Remove the fan 3 from the heat sink Reverse this procedure to reassemble and install the fan and heat sink Component replacement procedures 89 Processor 90 E NOTE The processor spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part number 634433 001 Description Spare part number AMD A8 3500M 2 40 GHz processor 1 5 GHz FSB 4 0 MB L2 cache quad core 35 W 653350 001 AMD A6 3400M 2 30 GHz processor 1 4 GHz FSB 4 0 MB L2 cache quad core 35 W 653349 001 AMD A4 3300M 2 50 GHz processor 1 9 GHz FSB 4 0 MB L2 cache dual core 35 W 653348 001 AMD Athlon Il P360 2 30 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec dual core 636635 001 25 W AMD Athlon 11 P340 2 20 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec dual core 616343 001 25 W AMD Phenom II N970 2 20 GHz processor 2 0 L2 cache 1333 MHz 3 6GT sec quad core 635496 001 35 W AMD Phenom Il N870 2 30 GHz processor 1 5 MB L2 cache 1333 MHz 3 6GT sec triple core 635495 001 35 W AMD Phenom Il N850 2 20 GHz processor 1 5 MB L2 cache 1333 MHz 3 6GT sec triple core 616345 001 35 W AMD Phenom Il N660 3 00 GHz processor 2 0 MB L2 cache 1333 MHz 3 6GT sec dual core 635494 0
31. 2 cache 1333 MHz 3 6GT sec triple core 25 W includes replacement thermal material 634689 001 AMD Phenom II P960 1 80 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec quad core 25 W includes replacement thermal material 634691 001 AMD Turion Il P560 2 50 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec dual core 25 W includes replacement thermal material 634692 001 Intel i3 390M 2 66 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 634693 001 Intel i5 480M 2 66 GHz SC turbo up to 2 93 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 635494 001 AMD Phenom Il 60 3 00 GHz processor 2 0 MB L2 cache 1333 MHz 3 6GT sec dual core 35 W includes replacement thermal material 635495 001 AMD Phenom Il N870 2 30 GHz processor 1 5 MB L2 cache 1333 MHz 3 6GT sec triple core 35 W includes replacement thermal material Sequential part number listing 33 34 Spare part number Description 635496 001 AMD Phenom 11 N970 2 20 GHz processor 2 0 MB L2 cache 1333 MHz 3 6GT sec quad core 35 W includes replacement thermal material 635500 001 Intel Pentium P6300 2 26 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 636370 001 System board for use only with computer models equipped with an Intel processor HM55 chipset and a graphics subsystem with
32. 349 001 AMD A6 3400M 2 30 GHz processor 1 4 GHz FSB 4 0 MB L2 cache quad core 35 W includes replacement thermal material 653350 001 AMD A8 3500M 2 40 GHz processor 1 5 GHz FSB 4 0 MB L2 cache quad core 35 W includes replacement thermal material 654117 001 System board equipped with an Intel Core i3 370M 2 40 GHz processor 3 0 MB L3 cache dual core 35 W the HM55 chipset and a graphics subsystem with 1024 MB of discrete video memory includes replacement thermal material 654118 001 System board equipped with an Intel Core i3 370M 2 40 GHz processor 3 0 MB L3 cache dual core 35 W the HM55 chipset and a graphics subsystem with UMA video memory includes replacement thermal material Sequential part number listing 39 40 Spare part number Description 654119 001 Heat sink for use only with computer models equipped with the Intel HM65 or HM55 chipset an Intel processor and a graphics subsystem with discrete video memory includes replacement thermal material 654120 001 Heat sink for use only with computer models equipped with the Intel HM65 or HM55 chipset an Intel processor and a graphics subsystem with UMA video memory includes replacement thermal material 657325 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 659617 001 Optical drive bay space saver 659877 001 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 659878 001 Blu ray ROM wit
33. 40220 001 In sweet purple finish 640222 001 Before removing the display assembly follow these steps 1 2 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard drive on page 51 WLAN module see WLAN module on page 55 Keyboard see Keyboard on page 57 Top cover see Top cover on page 61 Component replacement procedures 93 Remove the display assembly 1 Disconnect the display panel cable 1 from the system board 2 Release the wireless antenna cables 2 from the clips and the opening in the base enclosure ACAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components Remove the three Phillips PM2 5x6 0 screws 3 that secure the display assembly to the computer 4 Remove the display assembly 4 94 Chapter 4 Removal and replacement procedures 5 If it is necessary to replace the display
34. 5 chipset and a graphics 636375 001 subsystem with 1024 MB of discrete video memory For use only with computer models equipped with the HM65 chipset and a graphics 636374 001 subsystem with 512 MB of discrete video memory For use only with computer models equipped with the HM65 chipset and a graphics 636373 001 subsystem with UMA video memory For use only with computer models equipped with the HM55 chipset and a graphics 636372 001 subsystem with 1024 MB of discrete video memory For use only with computer models equipped with the HM55 chipset and a graphics 63637 1 001 subsystem with 512 MB of discrete video memory For use only with computer models equipped with the HM55 chipset and a graphics 636370 001 subsystem with UMA video memory Equipped with an Intel Core i3 370M 2 40 GHz processor 3 0 MB L3 cache 654117 001 dual core 35 W the HM55 chipset and a graphics subsystem with 1024 MB of discrete video memory Equipped with an Intel Core i3 370M 2 40 GHz processor 3 0 MB L3 cache 654118 001 dual core 35 W the HM55 chipset and a graphics subsystem with UMA video memory Thermal Material Kit includes replacement thermal paste and pads 634433 001 14 Processor includes replacement thermal material AMD A8 3500M 2 40 GHz processor 1 5 GHz FSB 4 0 MB L2 cache 653350 001 quad core 35 W AMD A6 3400M 2 30 GHz processor 1 4 GHz FSB 4 0 MB L2 cache 653349 001 quad core 35 W AMD A4 3300M 2 50 GHz processor 1 9 GHz FSB 4 0 MB
35. 53 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Slide the battery release latch 1 to release the battery 2 Pivot the front edge of the battery 2 up and back Component replacement procedures 47 3 Remove the battery 3 from the computer To insert the battery 1 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery down into the battery bay until it is seated The battery release latch will automatically lock into place 48 Chapter 4 Removal and replacement procedures Optical drive f NOTE The optical drive spare part kit includes a bezel and bracket Description Spare part number Blu ray ROM with LightScribe DVD R RW Super Multi Double Layer Drive 640210 001 and 659878 001 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 640209 001 and 659877 001 Optical drive bay space saver 659617 001 Before removing the optical drive follow these steps 1 Shut down the computer If yo
36. 630 051 Keyboard in silver finish for use in France includes keyboard cable 647630 061 Keyboard in silver finish for use in Italy includes keyboard cable 647630 071 Keyboard in silver finish for use in Spain includes keyboard cable 647630 121 Keyboard in silver finish for use in Canada includes keyboard cable 647630 131 Keyboard in silver finish for use in Portugal includes keyboard cable 647630 141 Keyboard in silver finish for use in Turkey includes keyboard cable 647630 171 Keyboard in silver finish for use in Saudi Arabia includes keyboard cable 647630211 Keyboard in silver finish for use in Hungary includes keyboard cable 647630 221 Keyboard in silver finish for use in the Czech Republic includes keyboard cable 647630 251 Keyboard in silver finish for use in Russia includes keyboard cable 647630261 Keyboard in silver finish for use in Bulgaria for use only with computer models equipped with an AMD processor includes keyboard cable 647630 A41 Keyboard in silver finish for use in Belgium includes keyboard cable 647630 B31 Keyboard in silver finish for use in the Netherlands includes keyboard cable 647630 BA1 Keyboard in silver finish for use in Slovenia includes keyboard cable 647630 BB1 Keyboard in silver finish for use in Israel includes keyboard cable 647630 BG1 Keyboard in silver finish for use in Switzerland includes keyboard cable 647630 DH1 Keyboard in silver finish for use in Denmark Finland and No
37. 9 display enclosure spare part numbers 29 35 95 Display Hinge Kit spare part number 28 35 99 display panel product description 4 removal 97 spare partnumber 28 37 98 display panel cable removal 99 spare partnumber 28 35 99 Display Screw Kit spare part number 29 36 drive light 16 drives preventing damage 42 DVD RW and CD RW Super Multi Double Layer Combo Drive spare part numbers 40 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe precautions 42 removal 49 spare partnumber 26 36 spare part numbers 31 49 20 36 E electrostatic discharge 42 equipment guidelines 45 esckey 11 Ethernet product description 5 external media cards product description 6 external monitor port 15 F fan removal 83 spare part number 25 35 83 feet locations 47 spare partnumber 25 35 47 fnkey 11 front component 15 G graphics product description 3 grounding guidelines 42 guidelines equipment 45 grounding 42 packaging 44 transporting 44 workstation 44 H hard drive precautions 42 product description 5 removal 51 spare part numbers 34 37 38 51 specifications 108 hard drive bay 17 hard drive connector cable illustrated 27 removal 52 Hard Drive Hardware Kit spare partnumber 26 30 35 51 hard drive isolator ilustrated 30 removal 52 HDMI port 15 headphone jack 15 26 30 heat sink removal 83 spare partnumbers 25 35 37 39 40 83 hinge removal 98 spare part
38. 948 001 graphics subsystem with UMA video memory For use only with computer models equipped with the AMD RS880MD chipset and a 647627 001 graphics subsystem with 1024 MB of discrete video memory For use only with computer models equipped with the AMD RS880MD chipset anda 647626 001 graphics subsystem with 512 MB of discrete video memory 22 Chapter Illustrated parts catalog Item Component Spare part number For use only with computer models equipped with an AMD Athlon Phenom Turion or 638855 001 V series processor and a graphics subsystem with 1024 MB of discrete video memory For use only with computer models equipped with an AMD Athlon Phenom Turion or 638854 001 V series processor and a graphics subsystem with 512 MB of discrete video memory For use only with computer models equipped with an AMD Athlon Phenom Turion or 638856 001 V series processor and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel processor For use only with computer models equipped with the Intel HM65 chipset and a 650199 001 graphics subsystem with 1024 MB of discrete video memory and supports bus alive chip off BACO For use only with computer models equipped with the Intel HM65 chipset and a 650198 001 graphics subsystem with 512 MB of discrete video memory and supports bus alive chip off BACO For use only with computer models equipped with the HM6
39. Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e Hard drive see Hard drive on page 51 e RTC battery see RTC battery on page 53 e WLAN module see WLAN module on page 55 e Keyboard see Keyboard on page 57 e Top cover see Top cover on page 61 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Memory module see Memory module on page 54 e foan and heat sink see Fan and heat sink on page 83 e Processor see Processor on page 90 Remove the system board 1 Disconnect the following cables from the system board e LED board cable 1 e Speaker cable 2 e Optical drive cable 3 e Display panel cable 4 78 Chapter 4 Removal and replacement procedures 2 Remove the Phillips PM2 5x7 0 screw 5 that secures the system board to the base enclosure 3 Disconnect the power connector cable 1 from the system board 4 Release the ZIF connector to which the USB board cable is attached and then disconnect the USB cable 2 from the system board 5 Lift the right side of the system board 1 until it rests at an angle Component replacement procedures 79 6 Remove the system board 2 by sliding it up and to the right at an angle NOTE System boards for use with computer models equipped with an AMD pr
40. Bluetooth 4 0 Combo Adapter 657325 001 Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter 640926 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 602993 001 For use only with computer models equipped with an Intel processor Atheros 9285G 802 11b g n 1x1 WiFi Adapter 518436 001 Intel Centrino Advanced N 6230 631956 001 Intel Centrino Wireless N 1000 593530 001 CAUTION prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the service cover see Optical drive on page 49 Component replacement procedures 55 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the W
41. Component TouchPad light Description Amber the TouchPad is off e the TouchPad is on 2 TouchPad on off button Turns the TouchPad on and off Quickly double tap the TouchPad on off button to turn the TouchPad on and off 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Top 14 Item Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with WLANs 2 Webcam light On The webcam is in use 3 Webcam Records video and captures still photographs To use the webcam select Start gt All Programs gt CyberLink YouCam 4 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Chapter 2 External component identification Front Component Description Speakers 2 Produce sound Left side ee bey yi HO SOO SO Item Component Description 1 External monitor por
42. ED board includes cable 640213 001 6 TouchPad button board includes cable 640214 001 Cable Kit includes 640206 001 7a TouchPad cable 7b Optical drive cable 7 Hard drive connector cable NOTE See Cable Kit on page 27 for more Cable Kit spare part information 8 Speaker Kit includes left and right speakers and cable 641396 001 9 Bluetooth module for use only with computer models equipped with an 537921 001 Intel processor NOTE The Bluetooth module spare part kit does not include the Bluetooth module cable The Bluetooth module cable is available using spare part number 602538 001 10 Bluetooth module cable for use only with computer models equipped with an 602538 001 Intel processor 11 USB board includes cable 640211 001 12 Power connector cable 641394 001 13 System board includes replacement thermal material For use only with computer models equipped with an AMD processor Equipped with an AMD Fusion E 450 1 65 GHz processor dual core 18 W and a 660773 001 graphics subsystem with UMA video memory For use only with computer models equipped with the AMD A60M chipset and a 649950 001 graphics subsystem with 1024 MB of discrete video memory For use only with computer models equipped with the AMD A60M chipset and a 649949 001 graphics subsystem with 512 MB of discrete video memory For use only with computer models equipped with the AMD A60M chipset and a 649
43. L2 cache 653348 001 dual core 35 W AMD Athlon 11 P360 2 30 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec 636635 001 dual core 25 W Computer major components 23 Item Component Spare part number AMD Athlon 11 P340 2 20 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec 616343 001 dual core 25 W AMD Phenom Il 70 2 20 GHz processor 2 0 MB L2 cache 1333 MHz 3 6GT 635496 001 sec quad core 35 W AMD Phenom Il 870 2 30 GHz processor 1 5 L2 cache 1333 MHz 3 6GT 635495 001 sec triple core 35 W AMD Phenom Il N850 2 20 GHz processor 1 5 L2 cache 1333 MHz 3 6GT 616345 001 sec triple core 35 W AMD Phenom Il N660 3 00 GHz processor 2 0 MB L2 cache 1333 MHz 3 6GT 635494 001 sec dual core 35 W AMD Phenom II P960 1 80 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec 634689 001 quad core 25 W AMD Phenom II P860 2 00 GHz processor 1 5 L2 cache 1333 MHz 3 6GT sec 634688 001 triple core 25 W AMD Phenom II P650 2 60 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec 634687 001 triple core 25 W AMD Turion 11 P560 2 50 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec 634691 001 dual core 25 W AMD V160 2 40 GHz processor 512 KB L2 cache 1066 MHz 3 2 GT sec 616333 001 single core 25 W AMD V140 2 30 GHz processor 512 KB L2 cache 1066 MHz 3 2 GT sec 636634 001 single core 25 W Intel Core i7 2620M 2 70 GHz SC turbo up
44. LAN module NOTE The 1 black WLAN antenna cable is connected to the WLAN module 1 Main terminal The 2 gray WLAN antenna cable is connected to the WLAN module 2 Aux terminal 2 Remove the Phillips PM2 5x6 0 screw 2 that secures the WLAN module to the system board The WLAN module tilts up 3 3 Remove the WLAN module by pulling the module away from the slot at an angle 4 NOTE The WLAN module is designed with a notch 5 to prevent incorrect installation into the WLAN module socket NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 56 Chapter 4 Removal and replacement procedures Keyboard f NOTE The keyboard spare part kit includes a keyboard cable Description Keyboard in black finish Spare part number Description Spare part number For use in Belgium 640208 A41 For use in the Netherlands 640208 B31 For use in Bulgaria for use only with 640208 261 For use in Portugal 640208 131 computer models equipped with an AMD processor For use in Canada 640208 121 For use in Russia 640208251 For use in the Czech Republic 640208 221 For use in Saudi Arabia 640208 171 For use in Denmark Finland 640208 DH1 For use in Slovenia 640208 BA1
45. M65 chipset and a graphics 641141 001 subsystem with discrete video memory For use only with computer models equipped with the HM65 chipset and a graphics 641140 001 subsystem with UMA video memory For use only with computer models equipped with the HM55 chipset and a graphics 637190 001 subsystem with discrete video memory For use only with computer models equipped with the HM55 chipset and a graphics 637189 001 subsystem with UMA video memory 17 LED board includes cable 640215 001 18 Base enclosure includes battery release latch heat sink replacement 640203 001 thermal material and 4 rubber feet Rubber Feet Kit not illustrated includes 4 rubber feet 639455 001 19 Battery 6 cell 55 Whr 2 55 Ah Li ion battery 593554 001 6 cell 47 Whr 2 20 Ah Li ion battery 593553 001 Computer major components 25 Item Component Spare part number 20 RTC battery includes cable and double sided tape 637193 001 21 Hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable isolators or shield For use with all computer models 750 GB 5400 rpm 644351 001 640 GB 5400 rpm 637312 001 500 GB 7200 rpm 644685 001 320 GB 7200 rpm 645089 001 320 GB 5400 645086 001 250 GB 7200 rpm 645091 001 Hard Drive Hardware Kit not illustrated includes front and rear isolators 639444 001 and shield 22 Memory modules 2 DDR3 10600 1333 MHz 4GB 621569 001 2 GB 621565 0
46. UMA video memory includes replacement thermal material 636371 001 System board for use only with computer models equipped with an Intel processor HM55 chipset and a graphics subsystem with 512 MB of discrete video memory includes replacement thermal material 636372 001 System board for use only with computer models equipped with an Intel processor HM55 chipset and a graphics subsystem with 1024 MB of discrete video memory includes replacement thermal material 636373 001 System board for use only with computer models equipped with an Intel processor HM65 chipset and a graphics subsystem with UMA video memory includes replacement thermal material 636374 001 System board for use only with computer models equipped with an Intel processor HM65 chipset and a graphics subsystem with 512 MB of discrete video memory includes replacement thermal material 636375 001 System board for use only with computer models equipped with an Intel processor HM65 chipset and a graphics subsystem with 512 MB of discrete video memory includes replacement thermal material 636634 001 AMD V160 2 40 GHz processor 512 KB L2 cache 1066 MHz 3 2 GT sec single core 25 W includes replacement thermal material 636635 001 AMD Athlon Il P360 2 30 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec dual core 25 W includes replacement thermal material 637189 001 System board for use only with computer models equipped with an Intel processor HM55 chipset and
47. and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e drive see Hard drive on page 51 e Keyboard see Keyboard on page 57 e cover see Top cover on page 61 Remove the USB board 1 Release the ZIF connector 1 to which the USB board cable is connected and then disconnect the USB board cable 2 from the system board 2 Release the clip 3 built into the base enclosure that secures the USB board to the base enclosure 74 Chapter 4 Removal and replacement procedures 3 Remove the USB board 4 and cable Reverse this procedure to install the USB board Power connector cable Description Spare part number Power connector cable 641394 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e drive see Hard drive on pag
48. aterial and 4 rubber feet 640204 001 Display bezel 640205 001 Display Cable Kit includes display panel cable and webcam microphone module cable 640206 001 Cable Kit includes hard drive connector cable optical drive cable and TouchPad cable NOTE See Cable Kit on page 27 for more Cable Kit spare part information 640207 001 Display Hinge Kit includes left and right display hinges and brackets 640208 001 Keyboard in black finish for use in the United States includes keyboard cable 640208 031 Keyboard in black finish for use in the United Kingdom and Singapore includes keyboard cable 640208 041 Keyboard in black finish for use in Germany includes keyboard cable 640208 051 Keyboard in black finish for use in France includes keyboard cable Sequential part number listing 35 36 Spare part number Description 640208 061 Keyboard in black finish for use in Italy includes keyboard cable 640208 071 Keyboard in black finish for use in Spain includes keyboard cable 640208 121 Keyboard in black finish for use in Canada includes keyboard cable 640208 131 Keyboard in black finish for use in Portugal includes keyboard cable 640208 141 Keyboard in black finish for use in Turkey includes keyboard cable 640208 171 Keyboard in black finish for use in Saudi Arabia includes keyboard cable 640208211 Keyboard in black finish for use in Hungary includes keyboa
49. e 35 W 653340 001 Intel Core i3 2330M 2 20 GHz processor 3 0 MB L3 cache dual core 35 W 653339 001 Intel Core i3 2310M 2 10 GHz processor 3 0 MB L3 cache dual core 35 W 638037 001 Intel Core i3 390M 2 66 GHz processor 3 0 MB L3 cache dual core 35 W 634692 001 Intel Core i3 380M 2 53 GHz processor 3 0 MB L3 cache dual core 35 W 625823 001 Intel Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W 653338 001 Intel Pentium B940 TJ85 2 00 GHz processor 2 0 MB L3 cache dual core 35 W 653337 001 Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35 W 625831 001 Intel Pentium P6300 2 26 GHz processor 3 0 MB L3 cache dual core 35 W 635500 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e drive see Hard drive on page 51 e WLAN module see WLAN module on page 55 e Keyboard see Keyboard on page 57 e cover see Top cover on page 61 e Sy
50. e 51 e Keyboard see Keyboard on page 57 e cover see Top cover on page 61 e USB board see USB board on page 74 Component replacement procedures 75 Remove the power connector cable 1 Disconnect the power connector cable 1 from the system board 2 Release the power connector cable 2 from the clips 3 built into the base enclosure 3 Remove the power connector 4 from the clip 5 built into the base enclosure Reverse this procedure to install the power connector cable 76 Chapter 4 Removal and replacement procedures System board E NOTE The system board spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part number 634433 001 Description Spare part number For use only with computer models equipped with an AMD processor Equipped with an AMD Fusion E 450 1 65 GHz processor dual core 18 W and a graphics 660773 001 subsystem with UMA video memory For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem 649950 001 with 1024 MB of discrete video memory For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem 649949 001 with 512 MB of discrete video memory For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem 649948 001 with UMA video memory For use only with computer model
51. el Centrino Wireless N 1000 593530 001 25 Service cover includes 2 captive screws secured by C clips available in the Plastics Kit spare part number 640216 001 Cable Kit 99 e Item Component Spare part number Cable Kit includes 640206 001 1 TouchPad cable 2 Hard drive connector cable 3 Optical drive cable Cable Kit 27 Display assembly subcomponents Item Component Spare part number 1 Display bezel 640204 001 2 Display hinge covers 2 643698 001 3 Webcam microphone module 637197 001 4 17 3 in HD LED BrightView display panel 641395 001 5 Display Hinge Kit includes left and right display hinges and brackets 640207 001 6 Display Cable Kit includes display panel cable and webcam microphone 640205 001 module cable 7 Antenna Kit includes left and right wireless antenna cables and transceivers 640192 001 28 Chapter Illustrated parts catalog Item Component Spare part number 8 Display enclosure In butter gold finish 640197 001 In charcoal gray finish 640200 001 In luminous rose finish 640199 001 In ocean drive finish 640198 001 In Pacific blue finish 640195 001 In pearl pink finish 640202 001 In pewter finish 640201 001 In Sonoma red finish 640194 001 In sweet purple finish 640196 001 Display Screw Kit not illustrated 640218 001 Display assembly subcomponents 29 Mass storage devic
52. em Diagnostics 1 2 Turn on or restart the computer While Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 105 6 Specifications Computer specifications 106 Metric U S Dimensions Depth 26 8 cm 10 6 in Width 41 2 cm 16 2 in Height 3 1 to 3 7 cm 1 2 to 1 5 in Weight 2 97 kg 6 55 lb Input power Operating voltage 18 5 V dc 3 5 A 65 W or 19 0 V dc 9 4 74 A 90 W Operating current 3 5 or 4 74 A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures Chapter 6 Specifications 17 3 inch display specifications Metric U S Dimensions Height 21 7 cm 8 54 in Width 38 4 cm 15 12 in Diagonal 43 9 cm 17 29 in Number of colors Up to 16
53. equipped with an AMD Athlon Phenom Turion or V series 639463 001 processor and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel processor For use only with computer models equipped with the Intel HM65 or HM55 chipset and a graphics 654119 001 subsystem with discrete video memory and supports bus alive chip off BACO For use only with computer models equipped with the Intel HM65 or HM55 chipset and a graphics 654120 001 subsystem with UMA video memory and supports bus alive chip off BACO For use only with computer models equipped with the HM65 chipset and a graphics subsystem with 641141 001 discrete video memory For use only with computer models equipped with the HM65 chipset and a graphics subsystem with 641140 001 UMA video memory For use only with computer models equipped with the HM55 chipset and a graphics subsystem with 637190 001 discrete video memory For use only with computer models equipped with the HM55 chipset and a graphics subsystem with 637189 001 UMA video memory EZ NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power ma
54. equire special handling at end oHife Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Qo NOTE the procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 118 Chapter 9 Recycling Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 119 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display
55. es Item Component Spare part number 1 Hard drive 2 5 in 7 0 mm SATA does not include hard drive connector cable isolators or shield For use with all computer models 750 GB 5400 rpm 644351 001 640 GB 5400 rpm 637312 001 500 GB 7200 rpm 644685 001 320 GB 7200 rpm 645089 001 320 GB 5400 645086 001 250 GB 7200 645091 001 Hard Drive Hardware Kit includes 639444 001 2a Hard drive front isolator 2b Hard drive rear isolator 2 Hard drive shield 3 Optical drive includes bezel and bracket Blu ray ROM with LightScribe DVD R RW Super Multi Double Layer Drive 640210 001 and 659878 001 30 Chapter 2 Illustrated parts catalog Item Component Spare part number DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 640209 001 and 659877 001 Optical drive bay space saver not illustrated 659617 001 Miscellaneous parts Component Spare part number HP Smart AC adapter 90 W PFC RC V HP Smart AC adapter 609940 001 65 W RC V HP Smart AC adapter 609939 001 Power cord 3 pin black 1 83 m For use in Denmark 490371 081 For use in Europe 490371 021 For use in Israel 49037 1 BB1 For use in Italy 49037 1 061 For use in North America 49037 1 001 For use in South Africa 49037 I ART For use in Switzerland 490371 111 For use in the United Kingdom and Singapore 490371 031 Screw Kit 640217 001 Miscella
56. features such as System Restore If you have not already tried these features try them before using Recovery Manager e Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager pe e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press 111 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions Performing a system restore 111 Restoring using the restore media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then resta
57. forming a system restore see 111 Restoring using the dedicated recovery partition select models only 111 Restoring using the restore media eee 112 Changing the computer boot order oie rrr rente rta htm tri tile eis eria 112 Backing up and recovering your information sees acit rever ve e la CUP deu Ie plein 113 Using Windows Backup and Restore sees 114 Using Windows system restore points see 114 When to create restore pants ceteris Do al Nr Rel Fanta 114 Create a system restore point eee 115 Restore to a previous date and time sss 115 8 Power cord set requiFemenis 22 niin pipi sapis siFlss sianie i a NM NR Aaaa MM PDME 116 Requirements for all countries see 116 Requirements for specific countries and regions eee 117 9 Recycling secs ret reeta tra rgt ge sgasc gite gt ters r grar EES eet beara 118 Battery genera mx xd utat Mud meu Ma de ME 118 Display so Ses tpa IU KI RN tM ER SIUE MENU MEUM ERU UM EN HUE 118 NAEK O E 124 vii viii Product description Category Product Name Description HP Pavilion g7 Notebook PC Computer models equipped with an AMD processor Computer models equipped with an Intel processor 4 Processors AMD Fusion E 450 1 65 GHz processor dual core 18 W AMD A8 3500M 2 40 GHz processor 1 5 GHz FSB 4 0 MB L2 cache quad core 35 W AMD A6 3400M 2 30 GHz processor 1 4
58. g removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way thot they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements 41 Drive handling ACAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive
59. gainst the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 45 Component replacement procedures This chapter provides removal and rep
60. h LightScribe DVD R RW Super Multi Double Layer Drive 660773 001 System board for use only with computer models equipped with an AMD Fusion E 450 1 65 GHz processor dual core 18 W and a graphics subsystem with UMA video memory includes replacement thermal material Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flatbladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors ACAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables durin
61. h an AMD processor have three captive screws Computer models equipped with an Intel processor have four captive screws NOTE Due to the adhesive quality of the thermal material located between the heot sink and system board components it may be necessary to move the heat sink from side to side to detach it 8 Remove the fan and heat sink 3 NOTE The following illustration shows the fan and heat sink removal process on a computer model equipped with an AMD processor and a graphics subsystem with UMA memory NOTE The following illustration shows the fan and heat sink removal process on a computer model equipped with an Intel processor and a graphics subsystem with UMA memory 86 Chapter 4 Removal and replacement procedures NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the base enclosure fan heat sink processor and system board spare part kits Replacement thermal material is also available in the Thermal Material Kit spare part number 634433 001 NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with discrete memory e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e
62. install the Bluetooth module and cable Speakers Description Spare part number Speoker Kit includes left and right speakers and cable 641396 001 Before removing the speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e drive see Hard drive on page 51 e Keyboard see Keyboard on page 57 e cover see Top cover on page 61 Remove the TouchPad LED board and cable 1 2 Disconnect the speaker cable 1 from the system board Remove the speakers 2 Component replacement procedures 71 Reverse this procedure to install the speakers LED board Description Spare part number LED board 640215 001 Before removing the LED board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power fr
63. istatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines 44 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly a
64. ited Kingdom 640208 031 For use in the United States 640208 001 Keyboard in silver finish For use in Belgium 647630 A41 For use in Bulgaria for use only with computer models equipped with an 647630 261 AMD processor For use in Canada 647630 121 For use in the Czech Republic 647630 221 For use in Denmark Finland and Norway 647630 DH1 For use in France 647630 051 For use in Germany 647630 041 For use in Greece 647630 DJ1 For use in Hungary 647630211 For use in Israel 647630 BB1 For use in Italy 647630 061 For use in the Netherlands 647630 B31 For use in Portugal 647630 131 For use in Russia 647630 251 For use in Saudi Arabia 647630 171 For use in Slovakia for use only with computer models equipped with an 647630 FL1 Intel processor For use in Slovenia 647630 BA1 For use in Spain 647630 071 For use in Switzerland 647630 BG1 For use in Turkey 647630 141 For use in the United Kingdom 647630 031 For use in the United States 647630 001 3 Top cover includes TouchPad and TouchPad cable In butter gold finish 641401 001 In charcoal gray finish 641404 001 In luminous rose finish 641403 001 In ocean drive finish 641402 001 Computer major components 21 Item Component Spare part number In Pacific blue finish 641399 001 In pearl pink finish 641406 001 In pewter finish 641405 001 In Sonoma red finish 640193 001 In sweet purple finish 641400 001 4 Power button board includes cable 640212 001 5 TouchPad L
65. ity Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the arrow keys to select File Save Changes and Exit and then press enter Your changes go into effect when the computer restarts NOTE Your password settings and security settings are not changed when yov restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Using Setup Utility 103 Determining the BIOS version To determine whether available BIOS updates contain la
66. lacement procedures There are as many as 51 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag Product 000000000 Warranty XyXyXy Description Function 1 Serial number s n This is an alphanumeric identifier that is unique to each product 2 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 3 Model description This is the alphanumeric identifier needed to locate documents drivers and support for the computer 4 Warranty period This number describes the duration of the warranty period for the computer 46 Chapter 4 Removal and replacement procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 639455 001 There are 4 rubber feet that attach to the base enclosure in the locations illustrated below Battery Description Spare part number 6 cell 55 Whr 2 55 Ah Li ion battery 593554 001 6 cell 47 Whr 2 20 Ah Li ion battery 5935
67. le and install the mass storage device 52 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery includes cable and double sided tape 637193 001 Before removing the RTC battery follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 Remove the service cover see Optical drive on page 49 Remove the RTC battery 1 2 3 Disconnect the RTC battery cable 1 from the system board Slide the RTC battery 2 out from under the surface of the base enclosure Remove the RTC battery 3 from the system board The RTC battery is attached to the system board with double sided tape Reverse this procedure to install the RTC battery Component replacement procedures 53 Memory module Description Spare part number 4 GB DDR3 10600 1333 MHz 621569 001 2 GB DDR3 10600 1333 MHz 621565 001 1 GB DDR3 10600 1333 MHz 639736 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hiber
68. ment requirements ee 41 Tools reg ited TT 41 Service considerations securea enii Ced eia awed 41 PLS TS IIS E veetunatacuetnsassrwatsarmeewnndtneus 41 Cables and connectors 41 Drive ee 42 Ts saei E hp bp KU erbeb re Peto Pte o di Samb b a duras 42 vi Electrostatic discharge damage e temen i t to Ir EPI A arn 42 Packaging and transporting guidelines 44 Component replacement procedures se 46 SEVICE i EE 46 Computer feeb nsin nasienia iana aa Ea a i E a NE ENIS ieia i EEE 47 Pelle L 47 ME 49 Hardidriye ceder era uate pt vaste Cera qvae ie ent ivo ed toties ox Pdf rada 51 RIC oT SEY ER E TT TO 53 Memory ese asm Sap ven am PREIS bake rebua temer 54 WIAN module m NANG 55 Key Odra T 57 ob ee vue ea E E 61 Power bulbi dera ridurre dU UR 64 TouchPad button board sese 66 Tesla lED T 67 Bluetooth module 69 e RITTER 71 LED oe ol co CRN ety ee a EPA er oT NOCH UU lei pda Glos eb 72 USB bold Lena sag nant can pao ees apse opiate vpn uten en ans d
69. microphones and wireless antenna transceivers and cables 640926 001 Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter for use only with computer models equipped with an AMD processor 641140 001 Heat sink for use only with computer models equipped with an Intel processor the HM65 chipset and a graphics subsystem with UMA video memory includes replacement thermal material 641141 001 Heat sink for use only with computer models equipped with an Intel processor the HM65 chipset and a graphics subsystem with discrete video memory includes replacement thermal material 641394 001 Power connector cable 641395 001 17 3 in HD LED BrightView display panel 641396 001 Speaker Kit includes left and right speakers and cable 641399 001 Top cover in Pacific blue finish includes TouchPad and TouchPad cable 641400 001 Top cover in sweet purple finish includes TouchPad and TouchPad cable 641401 001 Top cover in butter gold finish includes TouchPad and TouchPad cable 641402 001 Top cover in ocean drive finish includes TouchPad and TouchPad cable 641403 001 Top cover in luminous rose finish includes TouchPad and TouchPad cable 641404 001 Top cover in charcoal gray finish includes TouchPad and TouchPad cable 641405 001 Top cover in pewter finish includes TouchPad and TouchPad cable 641406 001 Top cover in pearl pink finish includes TouchPad and TouchPad cable 643698 001 Display hinge covers 644351 001 750 GB 5400 rpm hard drive 2 5 in
70. must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 the flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 the flexible cord must be Type 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 117 9 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display A WARNING the backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Z CAUTION the procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully E NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might r
71. must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage 42 Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Chapter 4 Removal and replacement procedures Z CAUTION prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an
72. n shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e drive see Hard drive on page 51 e Keyboard see Keyboard on page 57 e cover see Top cover on page 61 Remove the TouchPad button board and cable 1 2 Turn the top cover upside down with the front toward yov Release the TouchPad board cable 1 and the TouchPad button board cable 2 from the clips 3 built into the top cover Release the ZIF connector to which the TouchPad LED board cable is connected and then disconnect the TouchPad LED board cable 4 from the TouchPad button board Remove the Phillips PM2 0x4 0 screw 5 that secures the TouchPad button board to the top cover Chapter 4 Removal and replacement procedures 5 Lift the rear edge of the TouchPad button board 6 until it is released from the clips built into the top cover 6 Remove the TouchPad button board and cable Reverse this procedure to install the TouchPad button board and cable TouchPad LED board Description Spare part number TouchPad LED board includes cable 640213 001 Before removing the TouchPad LED board follow
73. nagement battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Component replacement procedures 83 84 Before removing the fan and heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e drive see Hard drive on page 51 e WLAN module see WLAN module on page 55 e Keyboard see Keyboard on page 57 e cover see Top cover on page 61 e System board see System board on page 77 Remove the fan and heat sink 1 Turn the system board upside down with the fan toward you NOTE Steps 2 through 5 apply only to computer models equipped with a graphics subsystem with discrete memory See steps 6 through 8 for fan and heat sink removal information for computer models equipped with a graphics subsystem with UMA memory Disconnect the fan cable 1 from the system board Loo
74. nation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the service cover see Optical drive on page 49 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up 2 Remove the memory module 2 by pulling it away from the slot at an angle ve Reverse this procedure to install a memory module 54 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number For use on all computer models Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter 600370 001 BT3 0 HS ready Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 630705 001 BT3 0 HS ready For use only with computer models equipped with an AMD processor Atheros 9285G 802 11b g n 1x1 WiFi Adapter 605560 005 Atheros AR8002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 593127 001 BT3 0 HS ready Broadcom 4313 802 11b g n 1x1 WiFi Adapter 593836 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702
75. neous parts 31 Sequential part number listing 32 Spare part number Description 490371 001 Power cord for use with all computer models in North America 3 pin black 1 83 m 490371 021 Power cord for use only with computer models equipped with an Intel processor in Europe 3 pin black 1 83 m 490371 031 Power cord for use only with computer models equipped with an Intel processor in the United Kingdom and Singapore 3 pin black 1 83 m 490371 061 Power cord for use with all computer models in Italy 3 pin black 1 83 m 49037 1 081 Power cord for use with all computer models in Denmark 3 pin black 1 83 m 490371 111 Power cord for use only with computer models equipped with an Intel processor in Switzerland 3 pin black 1 83 m 490371 AR1 Power cord for use only with computer models equipped with an Intel processor in South Africa 3 pin black 1 83 m 49037 1 BB1 Power cord for use only with computer models equipped with an Intel processor in Israel 3 pin black 1 83 m 518436 001 Atheros 9285G 802 11b g n 1x1 WiFi Adapter for use only with computer models equipped with an Intel processor 537921 001 Bluetooth module NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is available using spare part number 602538 001 593127 001 Atheros AR8002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3
76. number 28 35 99 hinge cover removal 96 spare part number 28 37 96 J jacks audioin 15 audio out 15 headphone 15 microphone 15 network 15 R45 15 K key components 11 keyboard product description 7 removal 57 spare part numbers 36 38 57 keys Action 11 esc 11 fn 11 numeric keypad 11 Windows applications 11 Windows logo 11 20 35 L LED board removal 72 spare part number 25 36 72 left side components 15 light components 12 lights AC adapter 16 caps lock 12 drive 16 optical drive 16 power 12 16 TouchPad 12 13 webcam 14 wireless 12 M mass storage device precautions 42 removal 51 spare part numbers memory module product description 4 removal 54 spare part numbers 35 54 microphone location 14 product description 5 microphone jack 15 model name 1 monitor port 15 30 51 26 33 N network jack 15 numeric keypad 11 operating system product description 7 optical drive location 16 precautions 42 product description 5 removal 49 spare part numbers 26 30 36 40 49 optical drive bay space saver spare part number 26 31 40 49 optical drive bracket removal 50 optical drive cable illustrated 27 removal 81 optical drive eject button 16 optical drive light 16 P packaging guidelines 44 plastic parts service considerations 41 Plastics Kit spare part number 27 36 49 pointing device product description 7 ports external monitor 15 Index 125 HDMI 15 moni
77. ocess Depending on file sizes it may take over hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup E NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes E NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally Ef NOTE If you revert to a restore point and then change your mind you can reverse the restoration 114 Chapter 7 Backup and recovery Create a system restore point 1 2 3 4 Select Start Control Panel System and Security System In the left pane click System Protection Click the System Protec
78. ocessor have the Southbridge chip located on the bottom of the board A thermal pad is used on the Southbridge chip 1 and the base enclosure heot sink 2 that services it The thermal material must be thoroughly cleaned from the surfaces of the system board and the heat sink attached to the base enclosure each time the system board is removed Replacement thermal material is included with all base enclosure and system board spare part kits 80 Chapter 4 Removal and replacement procedures Reverse this procedure to install the system board Optical drive cable NOTE The optical drive cable is included in the Cable Kit spare part number 640206 001 The optical drive cable includes the optical drive connector Before removing the optical drive cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard drive on page 51 Keyboard see Keyboard on page 57 Top cover see Top cover on page 61 System board see System boa
79. om the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e drive see Hard drive on page 51 e Keyboard see Keyboard on page 57 e Top cover see Top cover on page 61 Remove the LED board 1 Release the ZIF connector 1 to which the LED board cable is connected and then disconnect the LED board cable 2 from the system board 2 Release the clips 3 built into the base enclosure that secure the LED board 3 Lift the right edge of the LED board 4 to release it from clips built into the base enclosure 72 Chapter 4 Removal and replacement procedures 4 Remove the LED board and cable by sliding the board 5 up and to the right at an angle Reverse this procedure to install the LED board and cable Component replacement procedures 73 USB board Description Spare part number USB board includes cable 64021 1 001 Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet
80. on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e drive see Hard drive on page 51 e Keyboard see Keyboard on page 57 e cover see Top cover on page 61 Remove the power button board 1 m Turn the top cover upside down with the front toward yov Release the power button board cable from the clip 1 built into the top cover Remove the Phillips PM2 0x4 0 screw 2 that secures the power button board to the top cover Lift the right side of the power button board 3 until it rests at an angle Chapter 4 Removal and replacement procedures 5 Remove the power button board and cable by sliding the board up and to the right at an angle 4 Reverse this procedure to install the power button board and cable Component replacement procedures 65 TouchPad button board 66 Description Spare part number TouchPad button board includes cable 640214 001 Before removing the TouchPad button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and the
81. pa t a RA oan 74 Power connector cable ober babes d tus beide pesa diea 75 Systemi board Sides cnp taedet ab EE oda dor E idu oco T E E eoe 77 Optical drive cable T 81 Fan and heat TT ETT TT TITO 83 iss cro mpm MN rp S 90 Display E dees ated Veget d 93 5 Setup Utility BIOS and System Diagnostics nenne nennen enean 101 Using Setup Vli RN c 101 Starting scope dA IA E stb siemens hr CERE 101 Changing the language of Setup Utility UR A 101 Navigating and selecting in Setup err entree ten nnns 102 Displaying system information eee 102 Restoring factory settings in Setup Utility eee 103 Exiting Setup Utih sepiaria 103 Updating the AEN E EN 103 Determining the BIOS version see 104 Downloading a BIOS update rere ern ee rad 104 Using System Diagnostics 105 Specifications icoavosivebdiibdi vet EA EM DUM PARDHAMA ULLA iment QUUD dodirni 106 Computer stes MT TOO TO D 106 17 3 inch display specifications occus ali eee 107 Hard d nve specificahions TINTE T TT TET OR DTI TOT 108 7 Backup and recovery enecssonni ke sab PaL MRPAUE MNA BERREL POEM NUN bM D FE APEMEP NN PE RUFEN MN E 109 Restore P A 109 restore SE sse 110 Per
82. panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 120 9 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward i e l 13 Remove the backlight cover 14 Turn the display panel rightside up 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down Display 121 17 Remove the backlight frame from the display panel ZA WARNING the backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame Li 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 122 Chapter9 Recycling 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 123 Index A AC adapter light 16 AC adapter spare part numbers 31 32 Action keys 11 antenna locations 14
83. play assembly in Sonoma red finish includes webcam two microphones and wireless antenna transceivers and cables 640221 001 17 3 in HD LED BrightView display assembly in Pacific blue finish includes webcam two microphones and wireless antenna transceivers and cables 640222 001 17 3 in HD LED BrightView display assembly in sweet purple finish includes webcam two microphones and wireless antenna transceivers and cables Chapter 2 Illustrated parts catalog Spare part number Description 640223 001 17 3 in HD LED BrightView display assembly in butter gold finish includes webcam two microphones and wireless antenna transceivers and cables 640224 001 17 3 in HD LED BrightView display assembly in ocean drive finish includes webcam two microphones and wireless antenna transceivers and cables 640225 001 17 3 in HD LED BrightView display assembly in luminous rose finish includes webcam two microphones and wireless antenna transceivers and cables 640226 001 17 3 in HD LED BrightView display assembly in charcoal gray finish includes webcam two microphones and wireless antenna transceivers and cables 640227 001 17 3 in HD LED BrightView display assembly in pewter finish includes webcam two microphones and wireless antenna transceivers and cables 640228 001 17 3 in HD LED BrightView display assembly in pearl pink finish includes webcam two
84. pm 9 5 mm e 320GB 7200 7 0 mm and 5400 rpm 9 5 mm e 250GB 7200 and 5400 rpm 7 0 mm Optical drive Fixed V V Serial ATA V 12 7 mm tray load Y V Blu ray ROM with LightScribe DVD R RW V V Super Multi Double Layer Drive DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe Audio and video Single digital microphone HP branded Altec Lansing speakers Y Supports Microsoft Premium requirements Y VGA webcam fixed no tilt with activity V V LED 640x480 by 24 frames per second Ethernet Integrated 10 100 network V V interface card NIC Wireless Integrated wireless local area network V WLAN options by way of wireless module Two WLAN antennas built into V display assembly 6 Category Description Support for the following WLAN formats Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready Ralink 5390GN 802 11b g n 1x1 WiFi Adapter Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready Computer models equipped with an AMD processor Computer models equipped with an Intel processor Support for following WLAN formats Atheros 9285G 802 11b g n 1x1 WiFi Adapter Atheros AR8002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready Broadcom 4313 802 11b g n 1x1 WiFi Adapter Realtek RTL8191SE 802 1
85. r a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 17 1 2 External component identification Lees eee eee eee eee eee eee eee eee ee eene nente ense tna enean 9 10 pem 10 KE 11 Ho LCD UIT 12 errean a text NR eins cen adsdfonu MUN atat aam MUN SUE DNE 13 Bi Top NET 14 ST DL 13 TE MMC 15 vns TT 16 Bonom eao 17 3 paris catal g NEEXEEHEE RUPEE EM EK 18 xld ispe 18 Computer Major compohehls 3 6 o Gee day dene eb eee eee e Up oes T kn xe a aam dh 19 Cable Kif T E L 27 Display assembly subcomponents voii e 28 Mass storage VIC SS RID 30 occuiconceniievetasxvtsttpe sauf euer vant od uela ru tr e PRO P Creta dure ra RU atem E RE 31 Sequential part number listing sse eee 32 4 Removal and replacement procedures eee eee eese eee eese e ee een ee enne esas senses haste nae 41 Preliminary replace
86. rd cable 640208221 Keyboard in black finish for use in the Czech Republic includes keyboard cable 640208 251 Keyboard in black finish for use in Russia includes keyboard cable 640208 261 Keyboard in black finish for use in Bulgaria for use only with computer models equipped with an AMD processor includes keyboard cable 640208 A41 Keyboard in black finish for use in Belgium includes keyboard cable 640208 B31 Keyboard in black finish for use in the Netherlands includes keyboard cable 640208 BA1 Keyboard in black finish for use in Slovenia includes keyboard cable 640208 BB1 Keyboard in black finish for use in Israel includes keyboard cable 640208 BG1 Keyboard in black finish for use in Switzerland includes keyboard cable 640208 DH1 Keyboard in black finish for use in Denmark Finland and Norway includes keyboard cable 640208 DJ1 Keyboard in black finish for use in Greece includes keyboard cable 640209 001 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 640210 001 Blu ray ROM with LightScribe DVD R RW Super Multi Double Layer Drive 64021 1 001 USB board includes cable 640212 001 Power button board includes cable 640213 001 TouchPad LED board includes cable 640214 001 TouchPad button board includes cable 640215 001 LED board includes cable 640216 001 Plastics Kit includes the service cover 640217 001 Screw Kit 640218 001 Display Screw Kit 640220 001 17 3 in HD LED BrightView dis
87. rd on page 77 Remove the optical drive cable 1 Release the optical drive cable 1 from the clips 2 built into the base enclosure Component replacement procedures 81 2 Release the clips 3 built into the base enclosure that secure the optical drive connector and then release the connector 4 from the clips 3 Remove the optical drive connector and cable Reverse this procedure to install the optical drive connector and cable 82 Chapter 4 Removal and replacement procedures Fan and heat sink E NOTE The fan and heat sink spare part kits include replacement thermal material Replacement thermal material is also available in the Thermal Material Kit spare part number 634433 001 Description Spare part number Fan 639460 001 Heat sink For use only with computer models equipped with an AMD processor For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem 649953 001 with discrete video memory For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem 649954 001 with UMA video memory For use only with computer models equipped with the AMD RS880MD chipset and a graphics 649952 001 subsystem with discrete video memory For use only with computer models equipped with an AMD Athlon Phenom Turion or V series 639462 001 processor and a graphics subsystem with discrete video memory For use only with computer models
88. removal 99 spare part number 28 35 100 Antenna Kit spare part number 28 35 100 audio product description 5 audio in jack 15 audio out jack 15 B base enclosure spare part number 25 35 battery removal 47 spare part numbers 25 32 47 battery bay 17 battery release latch 17 Blu ray ROM with LightScribe DVD R RW Super Multi Double Layer Drive precautions 42 removal 49 spare part numbers 49 Blu ray ROM with LightScribe DVD R RW Super Multi Double Layer Drive spare part number 26 36 spare part numbers 30 40 Bluetooth module removal 69 spare part number 22 32 69 124 Index Bluetooth module cable removal 70 spare part number 22 32 69 bottom components 17 button components 10 buttons optical drive eject 16 power 10 TouchPad 13 TouchPad on off 13 C Cable Kit contents 27 spare part number 22 27 35 cables service considerations 41 caps lock light 12 chipset product description 3 components bottom 17 button 10 display 14 front 15 keys 11 left side 15 lights 12 rightside 16 TouchPad 13 computer feet locations 47 spare part number 25 35 47 computer major components 19 computer specifications 106 connectors service considerations 41 D Digital Media Slot 16 display components 14 specifications 107 subcomponents 28 display assembly removal 93 spare part numbers 37 93 display bezel removal 95 spare partnumber 28 35 Display Cable Kit spare part number 28 35 9
89. rt HD decode DX11 and HDMI Panel 17 3 in high definition HD lightemitting diode LED SVA BrightView 1600x900 display typical brightness 200 nits All display assemblies include 2 wireless local area network WLAN antenna cables Supports 16 9 ultra wide aspect ratio Memory 2 customer accessible upgradable memory module slots Supports dual channel memory Supports up to 8192 GB of system RAM DDR3 1333 MHz Supports the following configurations e 8192 MB total system memory 4096x2 not supported on a 32 bit operating system e 6144 MB total system memory 4096x1 2048x1 not supported on a 32 bit operating system e 4096 MB total system memory 4096x1 or 2048x2 e 3072 total system memory 2048x1 1024x1 e 2048 total system memory 2048x1 or 1024x2 e 1024 MB total system memory 1024x1 not supported on a 64 bit operating system Chapter 1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Hard drives Supports 6 35 cm 2 5 in hard drives in V 12 7 mm 50 in 9 5 mm 37 in and 7 0 mm 28 in thicknesses Customer accessible Y Serial ATA V Supports the following configurations V V e 750 GB 5400 rpm 9 5 mm e 640 GB 5400 rpm 9 5 mm e 500GB 7200 and 5400 r
90. rt the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in the Recovery Manager the computer boot order needs to be changed 3 Press f at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window 112 Chapter 7 Backup and recovery Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system
91. rway includes keyboard cable 647630 DJ1 Keyboard in silver finish for use in Greece includes keyboard cable 647630 FL1 Keyboard in silver finish for use in the Slovakia for use only with computer models equipped with an Intel processor includes keyboard cable 649948 001 System board for use only with computer models equipped with the AMD A6OM chipset an AMD processor and a graphics subsystem with UMA video memory includes replacement thermal material Chapter 2 Illustrated parts catalog Spare part number Description 649949 001 System board for use only with computer models equipped with the AMD A60M chipset an AMD processor and a graphics subsystem with 512 MB of discrete video memory includes replacement thermal material 649950 001 System board for use only with computer models equipped with the AMD A60M chipset an AMD processor and a graphics subsystem with 1024 MB of discrete video memory includes replacement thermal material 649952 001 Heat sink for use only with computer models equipped with the AMD RS880MD chipset an AMD processor and a graphics subsystem with discrete video memory includes replacement thermal material 649953 001 Heat sink for use only with computer models equipped with the AMD A60M chipset an AMD processor and a graphics subsystem with discrete video memory includes replacement thermal material 649954 001 Heat sink for use only with computer model
92. s equipped with the AMD A60M chipset an AMD processor and a graphics subsystem with UMA video memory includes replacement thermal material 650198 001 System board for use only with computer models equipped with the Intel HM65 chipset an Intel processor and a graphics subsystem with 512 MB of discrete video memory and supports bus alive chip off BACO includes replacement thermal material 650199 001 System board for use only with computer models equipped with the Intel HM65 chipset an Intel processor and a graphics subsystem with 1024 MB of discrete video memory and supports bus alive chip off BACO includes replacement thermal material 653337 001 ntel Pentium B940 TJ85 2 00 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal material 653338 001 ntel Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal material 653339 001 ntel core i3 2330M 2 20 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal material 653340 001 ntel Core i3 2350M 2 30 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal material 653341 001 ntel Core i5 2430M 2 40 GHz processor turbo up to 3 00 GHz 1333 MHz 3 0 MB L3 cache dual core 35 W includes replacement thermal material 653348 001 AMD A4 3300M 2 50 GHz processor 1 9 GHz FSB 4 0 MB L2 cache dual core 35 W includes replacement thermal material 653
93. s equipped with the AMD RS880MD chipset and a graphics 647627 001 subsystem with 1024 MB of discrete video memory For use only with computer models equipped with the AMD RS880MD chipset and a graphics 647626 001 subsystem with 512 MB of discrete video memory For use only with computer models equipped with an AMD Athlon Phenom Turion or V series 638855 001 processor and a graphics subsystem with 1024 MB of discrete video memory For use only with computer models equipped with an AMD Athlon Phenom Turion or V series 638854 001 processor and a graphics subsystem with 512 MB of discrete video memory For use only with computer models equipped with an AMD Athlon Phenom Turion or V series 638856 001 processor and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel processor For use only with computer models equipped with the Intel HM65 chipset and a graphics subsystem 650199 001 with 1024 MB of discrete video memory and supports bus alive chip off BACO For use only with computer models equipped with the Intel HM65 chipset and a graphics subsystem 650198 001 with 512 MB of discrete video memory and supports bus alive chip off BACO For use only with computer models equipped with the HM65 chipset and a graphics subsystem with 636375 001 1024 MB of discrete video memory For use only with computer models equipped with the HM65 chipset and a graphics subsystem with 636374 0
94. sen the captive screws 2 that secure the fan and heat sink to the system board Computer models equipped with an AMD processor have three captive screws Computer models equipped with an Intel processor have four captive screws Remove the three Phillips PM2 5x6 0 screws 3 that secure the fan and heot sink to the system board NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it Chapter 4 Removal and replacement procedures 5 Remove the fan and heat sink 4 Ef NOTE The following illustration shows the fan and heat sink being removed from a computer model equipped with an AMD processor and a graphics subsystem with discrete memory NOTE The following illustration shows the fan and heat sink being removed from a computer model equipped with an Intel processor and a graphics subsystem with discrete memory NOTE Steps 6 through 8 apply only to computer models equipped with a graphics subsystem with UMA memory See steps 2 through 5 for fan and heat sink removal information for computer models equipped with a graphics subsystem with discrete memory Component replacement procedures 85 6 Disconnect the fan cable 1 from the system board 7 Loosen the captive screws 2 that secure the fan and heat sink to the system board Computer models equipped wit
95. sor Description Spare part number Bluetooth module 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is available using spare part number 602538 001 Before removing the Bluetooth module and cable follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e drive see Hard drive on page 51 e Keyboard see Keyboard on page 57 e cover see Top cover on page 61 Remove the Bluetooth module and cable 1 Disconnect the Bluetooth module cable 1 from the system board Component replacement procedures 69 2 Release the clips 2 built into the base enclosure that secure the Bluetooth module and then remove the module 3 from the clips 3 If it is necessary to replace the Bluetooth module cable disconnect the cable from the Bluetooth module and replace it 70 Chapter 4 Removal and replacement procedures Reverse this procedure to
96. splay assembly includes webcam two microphones and wireless antenna transceivers and cables In butter gold finish 640223 001 In charcoal gray finish 640226 001 In luminous rose finish 640225 001 In ocean drive finish 640224 001 In Pacific blue finish 640221 001 In pearl pink finish 640228 001 In pewter finish 640227 001 In Sonoma red finish 640220 001 In sweet purple finish 640222 001 NOTE For more display assembly spare part information see Display assembly subcomponents on page 28 2 Keyboard includes keyboard cable Keyboard in black finish For use in Belgium 640208 A41 For use in Bulgaria for use only with computer models equipped with an 640208261 AMD processor For use in Canada 640208 121 For use in the Czech Republic 640208 221 For use in Denmark Finland and Norway 640208 DH1 For use in France 640208 051 For use in Germany 640208 041 For use in Greece 640208 DJ1 For use in Hungary 640208 21 1 For use in Israel 640208 BB1 For use in Italy 640208 061 For use in the Netherlands 640208 B31 For use in Portugal 640208 131 For use in Russia 640208 251 For use in Saudi Arabia 640208 171 For use in Slovenia 640208 BA1 For use in Spain 640208 071 For use in Switzerland 640208 BG1 20 Chapter Illustrated parts catalog Item Component Spare part number For use in Turkey 640208 141 For use in the Un
97. ss Only one set of recovery discs or one recovery flash drive can be created per computer NOTE If you are creating recovery discs number each disc before inserting into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start All Programs Recovery Manager Recovery Media Creation 2 Follow the on screen instructions Chapter 7 Backup and recovery Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state Recovery Manager works from recovery discs a recovery flash drive or from a dedicated recovery partition select models only on the hard drive EZ NOTE A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore You can restore only the system that you have previously backed up HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer e Windows has its own builtin repair
98. stem board see System board on page 77 e Eon and heat sink see Fan and heat sink on page 83 Remove the processor 1 Use a flat bladed screw driver 1 to turn the processor locking screw one half turn counterclockwise 2 until you hear a click Component replacement procedures 91 2 Lift the processor 3 straight up and remove it NOTE The gold triangle 4 on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor NOTE The following illustration shows the processor removal process on a computer model equipped with an AMD processor NOTE The following illustration shows the processor removal process on a computer model equipped with an Intel processor 92 Chapter 4 Removal and replacement procedures Reverse this procedure to install the processor Display assembly NOTE The display assembly spare part kit includes webcam two microphones and wireless antenna transceivers and cables Description 17 3 in HD LED BrightView display assembly includes webcam two microphones and wireless antenna transceivers Spare part number and cables In butter gold finish 640223 001 In charcoal gray finish 640226 001 In luminous rose finish 640225 001 In ocean drive finish 640224 001 In Pacific blue finish 640221 001 In pearl pink finish 640228 001 In pewter finish 640227 001 In Sonoma red finish 6
99. system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Bottom 17 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag Product 000000000 Modal Warranty XyXyXy Qa VERE Item Description Function 1 Serial number s n This is an alphanumeric identifier that is unique to each product 2 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 3 Model description This is the alphanumeric identifier needed to locate documents drivers and support for the computer 4 Warranty period This number describes the duration of the warranty period for the computer 18 Chapter Illustrated parts catalog Computer major components Computer major components 19 Item Component Spare part number 1 17 3 in high definition HD light emitting diode LED BrightView di
100. t Connects an external VGA monitor or projector 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 RJ 45 network jack Connects a network cable 4 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 5 USB ports 2 Connect optional USB devices 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jacks 2 Produce sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices Front 15 Item Component Description 8 Digital Media Slot Supports the following digital card formats e Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDXC Memory Card e MultiMediaCard 9 Drive light Blinking white the hard drive is being accessed 10 Power light White The computer is on Blinking white
101. ter BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Setup Utility without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File Ignore Changes and Exit and then press enter Downloading a BIOS update 104 Z CAUTION reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Windows 7 5 Start gt Help and Support gt Maintain
102. the power system of each country or region the appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Chapter 8 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 METI 3 the Netherlands KEMA 1 Norway NEMKO the People s Republic of China 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 the United Kingdom BSI 1 the United States UL 2 1 the flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 the flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 the appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug
103. thermal pad is used on the Northbridge chip 3 and the heat sink section 4 that services it e A thermal pad is used on the graphics subsystem chip 5 and the heat sink section 6 that services it Ef NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with UMA memory e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e thermal pad is used on the Northbridge chip 3 and the heat sink section 4 that services it Component replacement procedures 87 NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with discrete memory e Thermal paste is used on the processor 1 and Northbridge chip and the heat sink section 2 that services them e thermal pad is used on the graphics subsystem chip 3 and the heat sink section 4 that services it NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with UMA memory Thermal paste is used on the processor 1 and Northbridge chip and the heat sink section 2 that services them 88 Chapter 4 Removal and replacement procedures 9 If it is necessary to replace the fan a Remove the two Phillips PM
104. these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 49 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 57 e Top cover see Top cover on page 61 Component replacement procedures 67 Remove the TouchPad LED board and cable 1 Turn the top cover upside down with the front toward yov 2 Release the ZIF connector 1 to which the TouchPad LED board cable is connected and then disconnect the TouchPad LED board cable 2 from the TouchPad button board Release the TouchPad LED board cable from the clip 3 built into the top cover 4 Detach the TouchPad LED board 4 from the top cover The TouchPad LED board is attached to the top cover with double sided tape 5 Remove the TouchPad LED board and cable Reverse this procedure to install the TouchPad LED board and cable 68 Chapter 4 Removal and replacement procedures Bluetooth module E NOTE This section applies only to computer models equipped with an Intel proces
105. tion tab Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 2 3 4 5 Select Start Control Panel System and Security System In the left pane click System Protection Click the System Protection tab Click System Restore Follow the on screen instructions Backing up and recovering your information 115 8 Power cord set requirements the wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC the 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries 116 the following requirements are applicable to all countries and regions the length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used the power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by
106. to 3 40 GHz processor 4 0 MB 631252 001 L3 cache dual core 35 W Intel Core 15 2540 2 60 GHz SC turbo up to 3 30 GHz processor 3 0 MB 631255 001 L3 cache dual core 35 W Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 3 0 MB 631253 001 L3 cache dual core 35 W Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 653341 001 cache dual core 35 W Intel Core i5 2410M 2 30 GHz SC turbo up to 2 90 GHz processor 3 0 MB 638039 001 L3 cache dual core 35 W Intel Core 15 480 2 66 GHz SC turbo up to 2 93 GHz processor 3 0 MB L3 cache 634693 001 dual core 35 W Intel Core i3 2350M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W 653340 001 Intel Core i3 2330M 2 20 GHz processor 3 0 MB L3 cache dual core 35 W 653339 001 Intel Core i3 2310M 2 10 GHz processor 3 0 MB L3 cache dual core 35 W 638037 001 Intel Core i3 390M 2 66 GHz processor 3 0 MB L3 cache dual core 35 W 634692 001 Intel Core i3 380M 2 53 GHz processor 3 0 MB L3 cache dual core 35 W 625823 001 Intel Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W 653338 001 24 Chapter Illustrated parts catalog Item Component Spare part number Intel Pentium B940 TJ85 2 00 GHz processor 2 0 MB L3 cache dual core 35 W 653337 001 Intel Pentium P6200 2 13 GHz processor 3 0 MB L3 cache dual core 35
107. ton briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel System and Security Power Options or refer to the HP Notebook Reference Guide Keys Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Action keys Execute frequently used system functions 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Integrated numeric keypad Can be used like an external numeric keypad Top 12 Item Component Description 1 TouchPad light e Amber the TouchPad is off e the TouchPad is on 2 Caps lock light e White Caps lock is on e Caps lock is off 3 Power light White the computer is on Blinking white the computer is in the Sleep state e the computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a WLAN device and or a Bluetooth device is on e Amber All wireless devices are off Chapter 2 External component identification TouchPad Item 1
108. tor cable isolators and shield are included in the Hard Drive Hardware Kit spare part number 639444 001 The hard drive connector cable is included in the Cable Kit spare part number 640206 001 Description Spare part number For use with all computer models 750 GB 5400 rpm 64435 1 001 640 GB 5400 rpm 637312 001 500 GB 7200 rpm 644685 001 320 GB 7200 rpm 645089 001 320 GB 5400 rpm 645086 001 250 GB 7200 rpm 64509 1 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the service cover see Optical drive on page 49 Remove the hard drive 1 Disconnect the hard drive connector cable 1 from the system board Component replacement procedures 51 2 Uh front edge of the hard drive 2 until it rests at an angle 3 Remove the hard drive 4 If it is necessary to replace the hard drive connector cable 1 the hard drive isolators 2 or the shield 3 from the hard drive remove and replace the components o Reverse this procedure to reassemb
109. tor port 15 product description 7 USB 15 16 power button 10 power button board removal 64 spare part number 22 36 64 power connector 16 power connector cable removal 75 spare part number 22 37 power cord requirements for all countries 116 requirements for specific countries and regions 117 set requirements 116 spare part numbers 31 32 power light 12 16 power requirements product description 7 processor product description 1 removal 90 spare part numbers 23 33 34 39 90 product description audio 5 chipset 3 display panel 4 Ethernet 5 external media cards 6 graphics 3 hard drives 5 keyboard 7 memory module 4 microphone 5 operating system 7 optical drive 5 pointing device 7 ports 7 power requirements 7 processors 1 product name 1 security 7 serviceability 8 video 5 wireless 5 product name 1 126 Index R recycling battery 118 display 118 removal replacement preliminaries 41 procedures 46 right side components 16 RJ 45 jack 15 RTC battery removal 53 spare part number 26 34 53 Rubber Feet Kit spare part number 25 35 47 S Screw Kit spare part number 31 36 security cable slot 16 security product description 7 service considerations cables 41 connectors 41 plastic parts 41 service cover removal 49 spare part number 27 49 service tag 18 46 serviceability product description 8 Setup Utility BIOS 101 Speaker Kit spare part number 22 37 71 speakers locations 15 removal
110. u are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 Remove the optical drive 1 Loosen the two captive screws 1 that secure the service cover to the computer 2 Lift the rear edge of the service cover 2 up and forward until it rests at an angle 3 Remove the service cover The service cover is available in the Plastics Kit spare part number 640216 001 4 Remove the Phillips PM2 5x4 0 screw 1 that secures the optical drive to the computer Component replacement procedures 49 5 Remove the optical drive 2 by sliding it out of the optical drive bay 9 i p 6 fit is necessary to replace the optical drive bracket position the optical drive with the rear panel toward you 7 Remove the two Phillips PM2 0x4 0 screws 1 that secure the bracket to the optical drive 8 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive 50 Chapter 4 Removal and replacement procedures Hard drive NOTE The hard drive spare part kit does not include the hard drive connector cable isolators or shield The hard drive connec
111. ubsystem with UMA video memory includes replacement thermal material 639444 001 Hard Drive Hardware Kit includes front and rear isolators and shield 639455 001 Rubber Feet Kit includes 4 rubber feet 639460 001 Fan includes replacement thermal material 639462 001 Heat sink for use only with computer models equipped with an AMD Athlon Phenom Turion or V series processor and a graphics subsystem with discrete video memory includes replacement thermal material 639463 001 Heat sink for use only with computer models equipped with an AMD Athlon Phenom Turion or V series processor and a graphics subsystem with UMA video memory includes replacement thermal material 639736 001 1 memory module DDR3 10600 1333 MHz 640192 001 Antenna Kit includes left and right wireless antenna cables and transceivers 640193 001 Top cover in Sonoma red finish includes TouchPad and TouchPad cable 640194 001 Display enclosure in Sonoma red finish 640195 001 Display enclosure in Pacific blue finish 640196 001 Display enclosure in sweet purple finish 640197 001 Display enclosure in butter gold finish 640198 001 Display enclosure in ocean drive finish 640199 001 Display enclosure in luminous rose finish 640200 001 Display enclosure in charcoal gray finish 640201 001 Display enclosure in pewter finish 640202 001 Display enclosure in pearl pink finish 640203 001 Base enclosure includes battery release latch heat sink replacement thermal m
112. ve the four Phillips PM2 5x6 0 screws that secure the display panel to the display enclosure b Lift the top edge of the display panel and then swing it up and forward until it rests upside down in front of the display enclosure Component replacement procedures 97 c Release the adhesive strip 1 that secures the display panel cable to the display panel and then disconnect the display panel cable 2 from the display panel d Remove the display panel The display panel is available using spare part number 641395 001 9 If it is necessary to replace the display hinges a Remove the four Phillips PM2 0x3 0 screws 1 that secure the display hinges to the display panel 98 Chapter 4 Removal and replacement procedures b Remove the display hinges 2 The display hinges include the display hinges and brackets and are available using spare part number 640207 001 10 If it is necessary to replace the display panel cable Release the tabs 1 built into the display enclosure shielding that secure the display panel cable to the display enclosure b Release the display panel cable from the clips 2 built into the display enclosure Remove the display panel cable 3 The display panel cable includes webcam microphone module cable and is available in the Display Cable Kit spare part number 640205 001 11 If it is necessary to replace the wireless antenna cables and transceivers a Release the
113. wireless antenna transceivers 1 from the display enclosure The wireless antenna transceivers are attached to the display enclosure with double sided tape b Release the wireless antenna cables from the clips 2 built into the display enclosure Component replacement procedures 99 Remove the wireless antenna cables and transceivers 3 The wireless antenna cables and transceivers are available in the Antenna Kit spare part number 640192 001 Reverse this procedure to reassemble and install the display assembly 100 Chapter 4 Removal and replacement procedures 5 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at
114. with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 65 W slim travel AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector Support for the following batteries e 6cell 55 Whr 2 55 Ah Li ion battery e 6cell 47 Whr 2 20 Ah Li ion battery Security Security cable slot Operating system Supports Intel AT p Ready Preinstalled e Windows 7 Home Premium 64 bit Windows 7 Professional 64 bit 8 Category Serviceability Chapter 1 Description Preinstalled Windows 7 Home Basic 64 and 32 bit Windows 7 Home Premium 64 and 32 bit Windows 7 Professional 64 and 32 bit Windows 7 Starter 32 bit FreeDOS End user replaceable parts AC adapter Battery Hard drive Memory modules 2 Optical drive WLAN module Product description Computer models equipped with an AMD processor Computer models equipped with an Intel processor 2 External component identification 10 Component Power button Chapter 2 External component identification Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the but

HP Pavilion g7-2392ed

Contents

Download Pdf Manuals

Related Search

Related Contents