DELL OptiPlex 7010
Contents
1. Disconnect the 4 pin power cable from the system board WNEa TNEN nENL NENNENN H NENETHNEENBRNE att NNP N Push in on the blue release tab beside the power supply and slide the power supply towards the front of the computer Lift the power supply out of the computer 21 Installing the Power Supply Place the power supply in the chassis and slide towards the back of the system to secure it Use a Phillips screwdriver to tighten the screws securing the power supply to the back of the computer Connect the 4 pin power cable to the system board Connect the 24 pin power cable to the system board Thread the power cables into the chassis clips Connect the power cables to the hard drive s and optical drive s Install the cover 9 p ro cr S 30 M Follow the procedures in After Working Inside Your Computer Removing the Heat Sink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 22 3 Press the plastic clip to release and disconnect the heat sink cable from the system board 4 Use a Phillips screwdriver to loosen the captive screws in diagonal order and lift the heat sink away from the computer Installing the Heat Sink Assembly 1 Place the heat sink assembly into the chassis 2 Use a Phillips screwdriver to tighten the captive screws in diagonal order to secure the heat sink assembly to the system board 3 Connectthe heat sink cable to the2. lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear Table 2 General Option Description System Information Displays the following information e System Information Displays BIOS Version Service Tag Asset Tag Ownership Tag Ownership Date Manufacture Date and the Express Service Code e Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size PCI Information Displays SLOT1 SLOT2 SLOT3 and SLOTA e Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology e Device Information Displays SATA 0 SATA 1 SATA 2 SATA 3 LOM MAC Address Audio Controller and Video Controller Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system The options are e Diskette drive ST320LT007 9ZV142 ST3250312AS USB Storage Device CD DVD CD RW Drive e Onboard NIC Boot List Option Le
3. 25 3 Disconnect the thermal sensor cable from the system board 4 Release the thermal sensor cable from the chassis clip 26 Installing the Front Thermal Sensor Gently secure the thermal sensor to the chassis Thread the thermal sensor cable into the chassis clips Connect the thermal sensor cable to the system board Install the cover Pon gt Follow the procedures in After Working Inside Your Computer Removing the Power Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover 2 b front bezel c optical drive 3 Press in to release and remove the power switch cable from the system board PT ant came N 4 Release the power switch cable from the chassis clips 5 Press the clips on both side of the power switch to release it from the chassis and pull the power switch out of the computer 28 6 Slide the power switch along with its cable out through the front of the computer X Pee Installing the Power Switch Slide the power switch in through the front of the computer Secure the power switch cable to the chassis Thread the power switch cable into the chassis clips Connect the power switch cable to the system board Install the a optical drive b front bezel C cover m m on gt 6 Follow the procedures in After Working Inside Your Computer Removing the Input Output 1 0 Panel 1 Follow the procedures in Before Wor
4. Desktop 250 W Small Form Factor 240 W Ultra Small Form Factor 200 W Coin cell battery Table 28 Physical Dimension Physical Height Mini Tower 36 00 cm 14 17 inches Desktop 36 00 cm 14 17 inches Small Form Factor 29 00 cm 11 42 inches 62 Maximum Heat Dissipation Voltage 1390 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 5 0A 1312 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 4 4 A 1259 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 3 6 A 758 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 2 9 A 3 V CR2032 lithium coin cell Width Depth Weight 17 50 cm 6 89 41 70 cm 16 42 9 40 kg 20 72 Ib inches inches 10 20 cm 4 01 41 00 cm 16 14 7 90 kg 17 42 Ib inches inches 9 30 cm 3 66 inches 31 20 cm 12 28 6 00 kg 13 22 Ib inches Height 23 70 cm 9 33 inches Physical Ultra Small Form Factor Table 29 Environmental Feature Temperature range Operating Storage Relative humidity maximum Operating Storage Maximum vibration Operating Storage Maximum shock Operating Storage Altitude Operating Storage Airborne contaminant level Width Depth Weight 6 50 cm 2 56 inches 24 00 cm 9 45 3 30 kg 7 28 Ib inches Specification 10 C to 35 C 50 F to 95 F 40 C to 65 C 40 F to 149 F 20 to 80 non condensing 5 to 95 non condensing 0 26 GRMS 2 20 GRMS 40G 105 G 15 20 m to 3048 m 50 ft to 10 000 ft 15 20 m to 10 668 m 50 ft to
5. Slide down and hold the optical drive latch to unlock the optical drive and pull the optical drive out of the computer 17 6 Repeat steps 4 to 5 to remove the second optical drive if available Installing the Optical Drive 1 2 4 Push the optical drive from the front toward the back of the computer till itis secured by the optical drive latch Connectthe data cable and power cable to the back of the optical drive Install a front bezel b cover Follow the procedures in After Working Inside Your Computer Removing the Speaker 1 2 3 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect and release the speaker cable from the system board 4 Press down the speaker securing tab and slide the speaker upwards to remove e o Em m E H Installing the Speaker Slide the speaker downwards into its slot to secure it Thread the speaker cable into the chassis clip and connect the speaker cable to the system board Install the cover oo N Follow the procedures in After Working Inside Your Computer Removing the Power Supply 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 4 5 20 Release and disconnect the power cable from the optical drive s Disconnect the power cable from the hard drive s and release it from the clip Disconnect the 24 pin cable from the system board
6. Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the compu
7. Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The amount of memory recorded in the computer configuration information does not match the memory installed in the computer A keystroke interrupted the memory test The computer cannot find the floppy disk or hard drive The computer configuration information in System Setup may be incorrect A chip on the system board might be malfunctioning The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Insert a bootable floppy disk The computer encountered a problem while trying to configure one or more cards The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective The disk re set operation fai
8. Speed Table 22 Cards Feature PCI Mini Tower Desktop Small Form Factor Ultra Small Form Factor 58 Specification e Intel HD Graphics 2500 4000 i3 i5 i7 DC QC Intel 7 Series Express Chipset CPU GPU Combo PCI Express x16 graphics adapter Specification two Channel High Definition Audio Specification Intel 82579LM Ethernet capable of 10 100 1000 Mb s communication Specification Intel 7 Series Express Chipset two 82C37 DMA controllers with seven independently programmable channels Integrated 1 0 APIC capability with 24 interrupts 12 MB Specification PCle gen2 gen3 x16 USB 2 0 and USB 3 0 PCI Express e x1 slot bidirectional speed 500 MB s e x16 slot bidirectional speed 16 GB s SATA 1 5 Gbps 3 0 Gbps and 6 Gbps Specification up to one full height card up to one low profile card none none Feature PCI Express x1 Mini Tower Desktop Small Form Factor Ultra Small Form Factor PCI Express x16 Mini Tower Desktop Small Form Factor Ultra Small Form Factor Mini PCI Express Mini Tower Desktop Small Form Factor Ultra Small Form Factor Table 23 Drives Feature Externally Accessible 5 25 inch drive bays Mini Tower Desktop Small Form Factor Ultra Small Form Factor Internally Accessible Mini Tower Desktop Small Form Factor Ultra Small Form Factor Table 24 External Connectors Feature Audio Front Panel Back Panel Specification up to three full hei
9. appears 2 Inthe System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space 0 D V 0 C Re enter the system password when prompted 4 Typethe system password that you entered earlier and click OK 5 Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password 6 Typethe setup password that you entered earlier and click OK 7 Press Esc and a message prompts you to save the changes 8 Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked 4 To enter the System Setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security s
10. in the lower right corner of the Start menu as shown below and then click Shut o Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover A CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Connect any telephone or network cables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer so PUUN If required verify that the computer works correctly by running the Dell Diagnostics Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch and lift the cover upwards to remove it from the computer i B 1 4 2 A NS Installing the
11. new password Allows you to set change or delete the computer password previously called the primary password The drive does not have a password set by default e Enter the old password e Enter the new password e Confirm the new password Allows you to set change or delete the password on the computer s internal hard disk drive HDD Successful changes to this password take effect immediately The drive does not have a password set by default e Enter the old password e Enter the new password e Confirm the new password Enable strong password This option is disabled by default This field controls the minimum and maximum number of characters allowed for the admin and system passwords Option Password Bypass Password Change TPM Security Computrace CPU XD Support OROM Keyboard Access Admin Setup Lockout Description e Admin Password Min e Admin Password Max e System Password Min e System Password Max Allows you to bypass the System Password and the internal HDD password prompts during a system restart e Disabled Always prompt for the system and internal HDD password when they are set This option is disabled by default e Reboot Bypass Bypass the password prompts on restarts warm boots NOTE The system will always prompt for the system and internal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any module bay HDDs t
12. 35 000 ft G1 or lower as defined by ANSI ISA S71 04 1985 63 64 Contacting Dell To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Selectthe appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 65
13. Cover 1 Alignthe cover along its tabs on the chassis of the computer 2 Press down on the cover till it clicks into place 3 Follow the procedures in After Working Inside Your Computer Removing the Intrusion Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press the clip inwards to release and gently pull the intrusion cable from system board 4 Slidethe intrusion switch toward the bottom of the chassis and remove it from the computer Installing the Intrusion Switch 1 2 3 4 Insert the intrusion switch into its place in the chassis rear and slide it towards the top to secure it Connect the intrusion cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 2 Follow the procedures in Before Working Inside Your Computer Remove the cover 4 Press the blue tab and lift the latch outwards 5 Lift and remove the WLAN card from the connector on the system board Installing the WLAN Card 1 Insert the WLAN card into the connector on the system board and press down until it is securely in place Fix the latch 2 3 Place the antenna puck on the connector and tighten the screws that secure it to the computer 4 Install the cover 5 Follow the procedures in A ter Working Inside Your Computer Removing the Front Bezel 1 Fol
14. Dell Inc is under license Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc 2013 08 Rev A01 Contents T Working on Your COmpUtgE iussis mag ipecep rne eas ke qae ebd Before Working Inside Your Computer Turning Off Your CompUter eco tee ee ore He te M ae ae ice o i do e tede dii p 6 After Working Inside Your COMpUtET scscecsesssessescsesceesceescsesceesceseaeecacseacaeseseseuecesesaeecaeasaceeseseeecaeecanesaeeeeneeeeeees 6 2 Removing and Installing Components eese neret ntnnten 7 Recommended Tools Removing the COVEN sed aui et eer id etude phat odes sect ear enn PE gah e ende e ER Ed Eee c Reeve eva Installing RUSO CI 7 Removing the Intrusion SWItCh s s t eet re rb dee xr eee i n ier etre eia a ede eb D Qe 8 Installing the Intrusion SWiItCH ccccsssesssessescsescsescseecsescseseeeseeeaceescaescseseseseuecesecaeeceessasscseaeesaeecseseacaeaneseneseeeses 9 Removing the Wireless Local Area Network WLAN Card sesenta 9 Installing the WLAN Card Removing the Front Bezel aed E the Front B OZone a a aaa a raa aaaea a aa arae eaa aa a aa aaa aare aaa adal iaaa Removing the Expansion Cards essit tenter tnn itn tt tenter tn i ENE tent tent testen intent Installing the Expansion Car eite tete etd e ete dee trece e iet ine teca os dead a ae a aaant Memory Module Guidelines 5 iii
15. Dell OptiPlex 9010 7010 Mini Tower Owner s Manual Regulatory Model DO9M Regulatory Type D09M003 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death 2013 Dell Inc Trademarks used in this text Dell the DELL logo Dell Precision Precision ON ExpressCharge Latitude Latitude ON OptiPlex Vostro and Wi Fi Catcher are trademarks of Dell Inc Intel Pentium Xeon Core Atom Centrino and Celeron are registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark owned by the Blu ray Disc Association BDA and licensed for use on discs and players The Bluetooth word mark is a registered trademark and owned by the Bluetooth SIG Inc and any use of such mark by
16. and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key e Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you restart the system Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field 37 Keys Navigation Enter Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable Tab Moves to the next focus area K NOTE For the standard graphics browser only
17. chine Monitor MVMM can utilize the additional hardware capabilities provided by Intel Trusted Execution technology The TPM virtualization technology and Virtualization technology for direct I O must be enabled to use this feature e Trusted Execution This option is disabled by default Description Displays the Service Tag of your computer Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Option SERR Messages Table 11 Image Server Option Lookup Method ImageServer IP ImageServer Port Client DHCP Client IP Client SubnetMask Client Gateway License Status Description Controls the SERR message mechanism This option is not set by default Some graphics cards require that the SERR message mechanism be disabled Description Specifies how the ImageServer looks up the server address e Static IP e DNS enabled by default NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies the primary static IP address of the ImageServer with which the client software communicates The default IP address is 255 255 255 255 NOTE This field is only relevant when the ntegrated V C control in the System Configuration group is set to Enabled with ImageServer and when Lookup Methods set to Static IP Specifies the primary IP port of the ImageServer which can be used b
18. creen is displayed 2 Inthe System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted 5 Press Esc and a message prompts you to save the changes 6 Press Y to save the changes and exit from the System Setup The computer reboots Disabling a System Password The system s software security features include a system password and a setup password The password jumper disables any password s currently in use K NOTE You can also use the following steps to disable a forgotten password 1 Follow the procedures in Before Working on Your Computer 2 Remove the cover 3 Identify the PSWD jumper on the system board 4 Remove the PSWD jumper from the system board K NOTE The existing passwords are not disabled erased until the computer boots without the jumper 5 Install the cover NOTE If you assign a new system and or setup password with the PSWD jumper installed the system disables the new password s the next time it boots 6 Connect the computer to the electrical outlet and power on the computer 7 Power off the computer and d
19. e BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code 1 3 2 Cause Memory failure Error Messages Error Message Description Address mark not The BIOS found a faulty disk sector or could not find a particular disk sector found Alert Previous The computer failed to complete the boot routine three consecutive times for the same error attempts at booting Contact Dell and report the checkpoint code nnnn to the support technician this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support Alert Security The MFG_MODE jumper has been set and AMT Management features are disabled until it is override Jumper is removed installed Attachment failed to The floppy or hard drive controller cannot send data to the associated drive respond Bad command or file Ensure that you have spelled the command correctly put spaces in the proper place and used name the correct pathname Bad error correction The floppy or hard drive controller detected an uncorrectable read error code ECC on disk read Controller has failed The hard drive or the associated controller is defective Data error The floppy or hard drive cannot read the data For the Windows operating system run the chkdsk utility to check the file structure of the floppy or hard d
20. egrated USB controller If Boot Supportis enabled the system is allowed to boot any type of USB mass storage devices HDD memory key floppy If USB port is enabled device attached to this port is enabled and available for operation system If USB port is disabled the operation system cannot see any device attached to this port The options for USB configuration differ based on the form factors 39 Option Miscellaneous Devices Table 4 Security Option Admin Password System Password Internal HDD 0 Password Strong Password Password Configuration 40 Description For Mini Tower Desktop Small Form Factor the options are e Enable Boot Support e Enable Rear Dual USB Ports e Enable Rear Quad USB Ports e Enable Front USB Ports Fo Ultra Small Form Factor the options are e Enable Boot Support e Enable Rear Dual USB 2 0 Ports e Enable Rear Dual USB 3 0 Ports e Enable Front USB Ports K NOTE USB keyboard and mouse always work in the BIOS setup irrespective of these settings Allows you to enable or disable various on board devices Enable PCI Slot This option is enabled by default Description This field lets you set change or delete the administrator admin password sometimes called the setup password The admin password enables several security features The drive does not have a password set by default e Enter the old password e Enter the new password e Confirm the
21. elect Days The system will power up on days selected above at the time you specified above NOTE This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled Allows you to define the controls when Deep Sleep is enabled e Disabled e Enabled in S5 only e Enabled in S4 and S5 This option is disabled by default Controls the speed of the system fan This option is disabled by default K NOTE When enabled the fan runs at full speed This option allows you to enable USB devices to wake the computer from standby e Enable USB Wake Support This option is disabled by default This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply The options differ based on the form factor e Disabled Does not allow the system to power on by special LAN signals when it receives a wake up signal from the LAN or wireless LAN e LAN Only Allows the system to be powered on by special LAN signals e WLAN Only Allows the system to be powered on by special WLAN signals For Ultra Small Form Factor only 43 Option Block Sleep Table 8 POST Behavior Option Numlock LED Keyboard Errors POST Hotkeys Table 9 Virtualization Sup
22. en x number of blinks up to 7 The repeated pattern has a long pause inserted in the middle For example 2 3 2 amber blinks short pause 3 amber blinks followed by long pause then repeats Table 14 Power LED Diagnostics Amber LED State White LED State Description off off system is OFF off blinking system is in sleep state blinking off power supply unit PSU failure steady off PSU is working but failed to fetch code off steady system is ON Amber LED State Description 2 1 system board failure 2 2 system board PSU or PSU cabling failure 23 system board memory or CPU failure 2 4 coin cell battery failure 2 5 corrupt BIOS 2 6 CPU configuration failure or CPU failure 2 1 memory modules are detected but a memory failure 3 1 possible peripheral card or system board failure 3 2 possible USB failure 3 3 no memory modules are detected 3 4 possible system board error 3 5 memory modules are detected but a memory configuration or compatibility error 3 6 possible system board resource and or hardware failure 51 Amber LED State Description 3 7 some other failure with messages on screen Beep Code The computer can emit a series of beeps during start up if the display does not show errors or problems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 sec and the beep sound lasts 300 ms After each beep and each set of beeps th
23. er 2 Remove the cover 3 4 Remove the expansion card s 5 Carefully press the release latch away from the battery to allow the battery to pop up from the socket and lift the coin cell battery out of the computer Installing the Coin Cell Battery Place the coin cell battery into its slot on the system board Press the coin cell battery downward until the release latch springs back into place and secures it Install the expansion card Install the cover Follow the procedures in After Working Inside Your Computer oP Won gt Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the data cable and the power cable from the back of the hard drive 15 4 97 5 6 Repeat the steps 3 to 5 for the second hard drive if available Installing the Hard Drive 1 Insert the hard drive into the hard drive bracket 2 Press both blue securing bracket tabs inward and slide the hard drive bracket into the hard drive bay in the chassis Connect the data cable and power cable to the back of the hard drive 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 2 3 4 5 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the front panel Remove the data cable and the power cable from the back of the optical drive
24. er tnt tatnen ttti teni tant tots tnn didini inesset nensi Removing the Thermal S8risQr uu uico enirn dots n t re ER ree noeh Feo EUH n DRE EE RU ed ae He i aa Ea eae 25 Installing the Front Thermal Sensor esses nennen tente tnter tnter tetti tni tene tenen 2 Removing the Power Switch esses sees tene tenete entente retenti NENANA tent tent tes tns EEE inen inert 2 Installing the Power Swit LR retreat ml rete eure rte pie etd irte pee eet gie Foren dares 29 Removing the Input Output 1 0 Panel esee sesseeeeenene tnnt nennen tnter inerte nter tni tni nena 29 Installing the Input Output Panel esses essen eene nennen tette tentes tnn aaea a aeaea aeae 31 Removing the System BOSE erre a irt Pe ev e RU EL Rea SOR YEN SERERE TUR TREE dates deat pee een ee den aa 31 System Board Components Installing the System Board POV SLO MMI o BUB occa rip OD ue seo tea Ue n anaes 37 spon ETT LITT H E M 37 MEDECIN 37 SystOm S etup O n me 38 Updating the BIOS JUMPER SCLIN GS scien RC E E O EE System and Setup Password sessi nnte nter tent tete tnnt tn intret nitentes ntn neni tins tans sets 46 Assigning a System Password and Setup Password sse eene treten 47 Deleting or Changing an Existing System and or Setup Password sse 47 Disabl
25. g testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed Power on the computer As the computer boots press the lt F12 gt key as the Dell logo appears On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices If you wish to run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic test Select the device from the left pane and click Run Tests If there are any issues error codes are displayed Note the error code and contact Dell 49 50 9 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights Beep Codes and Error Messages during the operation of the computer Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED The diagnostic LED is only active and visible during the POST process Once the operating system starts to load it is no longer visible Amber LED blinking scheme The pattern is 2 or 3 blinks followed by a short pause th
26. gacy e UEFI Date Time Allows you to set the date and time The changes to the system date and time takes effect immediately 38 Table 3 System Configuration Option Integrated NIC Serial Port SATA Operation Drives SMART Reporting USB Configuration Description Allows you to enable or disable the integrated network card You can set the integrated NIC to e Disabled e Enabled e Enabled w PXE e Enabled w ImageServer NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear Allows you to define the serial port settings You can set the serial port to e Disabled e COMI e COM2 e COM3 e COM4 K NOTE The operating system may allocate resources even though the setting is disabled Allows you to configure the operating mode of the integrated hard drive controller e Disabled The SATA controllers are hidden e ATA SATA is configured for ATA mode e AHCI SATA is configured for AHCI mode e RAID ON SATA is configured to support RAID mode Allows you to enable or disable the various on board drives e SATA 0 e SATA 1 e SATA2 e SATA 3 This field controls if the hard drive errors for the integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification e Enable SMART Reporting This option is disabled by default This field configures the int
27. ght cards up to three low profile cards up to two low profile cards none up to two full height cards up to two low profile cards up to two low profile cards none none none none up to one half height card Specification two one one slim optical drive bay one slim optical drive bay 3 5 inch SATA drive bays two one one none Specification 2 5 inch SATA drive bays one microphone connector and one headphone connector one line out connector and one line in microphone connector 59 Feature Network Adapter Serial Parallel USB 2 0 Mini Tower Desktop Small Form Factor Ultra Small Form Factor USB 3 0 Video Table 25 Internal Connectors Feature PCI 2 3 data width maximum 32 bits Mini Tower and Desktop Small Form Factor and Ultra Small Form Factor Specification one RJ45 connector one 9 pin connector 16550 C compatible one 25 pin connector optional for mini tower desktop and small form factor Front Panel two Back Panel four Front Panel none Back Panel two Front Panel two Back Panel two e 15 pin VGA connector e two 20 pin DisplayPort connectors NOTE Video connectors may vary based on the graphics card selected Specification one 120 pin connector none PCI Express x1 data width maximum one PCI Express lane Mini Tower and Desktop Small Form Factor and Ultra Small Form Factor one 36 pin connector none PCI Express x16 wired a
28. hat may be present Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator password is set e Allow Non Admin Password Changes This option is enabled by default This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security This option is disabled by default NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately This field lets you activate or disable the BIOS module interface of the optional Computrace Service from Absolute Software Deactivate This option is disabled by default e Disable e Activate Allows you to enable or disable the execute disable mode of the processor e Enable CPU XD Support This option is enabled by default Allows you to determine if you access the Option Read Only Memory OROM configuration screens via hotkeys during boot These settings prevent access to the Intel RAID CTRL I or Intel Management Engine BIOS Extension CTRL P F12 e Enable User may enter OROM configuration screens via the hotkey e One Time Enable User can enter the OROM configuration screens via the hotkeys during the next boot After the boot the setting will revert to disabled Disable User can not enter the OROM configuration screens via the hotkey This opt
29. iled initialization The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The computer configuration information does not match the hardware configuration DIMM1 slot does not recognize a memory module The module should be re seated or installed A cable or connector may be loose or the keyboard or keyboard mouse controller may be faulty A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The software you are attempting to run is conflicting with the operating system another program or a utility A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them 53 Error Message Memory double word logic failure at address read value expecting value Memory odd even logic failure at address read value expecting value Memory write read failure at address read value expecting value Memory size in CMOS invalid Memory tests terminated by keystroke No boot device available No boot sector on hard disk drive No timer tick interrupt Non system disk or disk error Not a boot diskette Plug and play configuration error Read fault Requested sector not found Reset failed Sector not found Seek error Shutdown failure Time of day clock stopped 54 Description A memory module may be faulty or improperly seated
30. ing SystemiPassWOFd uiuere idet certe tdt rte dea abd tende ipee lend i te pd Dee Fue 48 ERE DIR RETO TEN 49 Enhanced Pre Boot System Assessment ePSA Diagnostics sss ttt 49 5 Troubleshooting Your Computer eese eese ee nee tette ntn tenter tn tnn tonta tnis 51 Power LED DiaQnosticsss ciccsievscssccecssiaceccsscasies ssaseessevcuensi ru ve rene nt aire neuve rar aa nn ia dede e ne no aee a va unn 51 Beep Coda sere Boe t crei den DR deer br etude aeree ette edet dde pe Ride Ee tede erbe Roads 52 IIR CEST C 52 6 Specification Sss n hederae N tous 57 7 Contacting Dell siii ra a eae ates 65 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist AN A A A A Ea e You have read the safety information that shipped with your computer Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory compliance CAUTION
31. ion is enabled by default C States Control Allows you to enable or disable the additional processor sleep states This option is enabled by default Intel TurboBoost Allows you to enable or disable Intel TurboBoost mode of the processor e Disabled Does not allow the TurboBoost driver to increase the performance state of the processor above the standard performance e Enabled Allows the Intel TurboBoost driver to increase the performance of the CPU or graphics processor 42 Option Hyper Thread Control Table 7 Power Management Option AC Recovery Auto On Time Deep Sleep Control Fan Control Override USB Wake Support Wake on LAN Description Allows you to enable or disable the Hyper Threading technology This option is disabled by default Description Specifies how the computer will respond when AC power is applied after an AC power loss You can setthe AC Recovery to e Power Off default e Power On e Last Power State This option sets the time of the day when you would like the system to turn on automatically Time is kept in standard 12 hour format hour minutes seconds The startup time can be changed by typing the values in the time and A M P M fields e Disabled The system will not automatically power up e Every Day The system will power up every day at the time you specified above e Weekdays The system will power up Monday through Friday at the time you specified above e S
32. ion is set to Enable by default Allows you to enable or disable the option to enter setup when an admin password is set e Enable Admin Setup Lockout This option is not set by default 41 Table 5 Secure Boot Option Description Secure Boot Enable Allows you to enable or disable Secure Boot feature e Disable e Enable Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are e PK e KEK db e dbx If you enable the Custom Mode the relevant options for PK KEK db and dbx appear The options are e Save to File Saves the key to a user selected file e Replace from File Replaces the current key with a key from a user selected file e Append from File Adds a key to the current database from a user selected file e Delete Deletes the selected key e Reset All Keys Resets to default setting e Delete All Keys Deletes all the keys K NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Table 6 Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores e All Enabled by default e 1 e 2 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor This opt
33. isconnect the power cable from the electrical outlet 8 Remove the cover 9 Replace the PSWD jumper on the system board 10 Install the cover 11 Follow the procedures in After Working on Your Computer 12 Power on the computer 13 Goto the system setup and assign a new system or setup password See Setting up a System Password 48 Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equip ment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to A Ea Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered durin
34. king Inside Your Computer 2 Remove the cover 3 Remove the front panel 29 a 1 HERH inns 9 V iila ud 0 232 255 0 P 6809008 599990 99 mm ERE T 59999407096 xU 02 29 9 3 eocosoeoc 4 5 6 Remove the screw that secures the I 0 panel to the computer 30 m 4 TRR 5 H P 3 3 J qe js Satti i iti Y Ais dy pile Pbi o 7 Slide the I 0 panel towards the left of the computer to release it and pull the I 0 panel along with its cable out of the computer SS E Installing the Input Output Panel Insert the 1 0 panel into the slot on the chassis front Slide the 1 0 panel towards the right of the computer to secure to the chassis Use a Phillips screwdriver to tighten the single screw securing the 1 0 panel to the chassis Thread the I O panel and FlyWire cables into the chassis clip Connect the 1 0 panel and FlyWire cables to the system board Install the front panel Install the cover Follow the procedures in After Working Inside Your Computer on m m m ON gt Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover 31 b memory c expansion card s d heatsink e processor 3 Disconnect all the cables connected to the system board E uu u unu E TP 9 9 CPTEEEECCEEC UTE IL LLLI gg 5 Slide the system board towards the front
35. led The operating system cannot locate a sector on the floppy or hard drive The operating system cannot find a specific track on the floppy disk or hard drive A chip on the system board might be malfunctioning The battery might be dead Error Message Description Time of day not set The time or date stored in System Setup does not match the computer clock please run the System Setup program Timer chip counter2 A chip on the system board may be malfunctioning failed Unexpected interrupt The keyboard controller may be malfunctioning or a memory module may be loose in protected mode WARNING Dell s During initial startup the drive detected possible error conditions When your computer Disk Monitoring finishes booting immediately back up your data and replace your hard drive for installation System has detected procedures see Adding and Removing Parts for your computer type If no replacement drive that drive 0 1 on the is immediately available and the drive is not the only bootable drive enter System Setup and primary secondary change the appropriate drive setting to None Then remove the drive from the computer EIDE controller is operating outside of normal specifications It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell Write fault The operating system cannot write to the floppy or hard drive Write fault on The operating system cannot
36. low the procedures in Before Working Inside Your Computer 2 Remove the cover 3 4 Gently pry the front panel retention clips away from the chassis located at the edge of front panel Rotate the front panel away from the computer to release the hooks on the opposite edge of the panel from the chassis 11 Installing the Front Bezel 1 Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front 2 Rotate the bezel toward the computer to engage the front bezel retention clips until they click into place 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Expansion Cards 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press the card retention latch on the inside and pull the latch outwards on the other side 4 5 Gently pull the release lever away from the PCle x16 card until you release the securing tab from the dent in the card Then ease the card up and out of its connector and remove it from the system board Repeat step 4 to remove the other expansion card s if available Installing the Expansion Card 1 2 3 4 Insert the expansion card into it s connector on the system board and press down until it is securely in place Repeat step 1 for other expansion cards if available Install the cover Follow the procedures in After Working Inside Your C
37. of the computer 32 33 System Board Components 1 2 34 5 6 16 15 14 13 Figure 1 Components Of The System Board PCI Express x16 slot wired as x4 PCI slot PCle x1 slot Coin cell battery PCI Express x16 slot Intrusion switch connector System fan connector 4 pin CPU power connecter CPU Socket Heat sink fan connector DDR DIMM memory slots 4 o 6o c C Gm B o NS c Installing the System Board 12 13 14 15 16 17 18 19 20 21 Front power button connector ATX 24 pin power connector SATA connectors Front panel USB connector Speaker connector Front panel audio connector Thermal sensor connector Internal USB 2 0 connector Password reset jumper RTCRST jumper connector 1 Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis 2 Tighten the screws securing the system board to the chassis 34 Connect the cables to the system board Install the a processor b heatsink c expansion card s d memory e cover Follow the procedures in After Working Inside Your Computer 35 36 3 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance
38. omputer Memory Module Guidelines To ensure optimal performance of your computer observe the following general guidelines when configuring your system memory Memory modules of different sizes can be mixed for example 2 GB and 4 GB But all populated channels must have identical configurations Memory modules must be installed beginning with the first socket 13 K NOTE The memory sockets in your computer may be labeled differently depending on the hardware configuration For example A1 A2 or 1 2 3 e If the quad rank memory modules are mixed with single or dual rank modules the quad rank modules must be installed in the sockets with the white release levers e If memory modules with different speeds are installed they operate at the speed of the slowest installed memory modules Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press down on the memory retaining tabs on each side of the memory modules and lift the memory modules out of the connectors on the system board e Installing the Memory 1 Alignthe notch on the memory card with the tab in the system board connector Press down on the memory module until the release tabs spring back to secure them in place Install the cover oo N Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Comput
39. one 2 pin connector one 1155 pin connector one 5 pin connector one 2 pin connector one 2 pin connector one 2 pin connector one 5 pin connector one 3 pin connector one 24 pin and one 4 pin connector one 8 pin one 6 pin and one 4 pin connector White light Solid white light indicates power on state blinking white light indicates sleep state of the computer 61 Feature Drive activity light Back of the computer Link integrity light on integrated network adapter Network activity light on integrated network adapter Power supply diagnostic light Table 27 Power Specification White light Blinking white light indicates that the computer is reading data from or writing data to the hard drive Green a good 10 Mbps connection exists between the network and the computer Orange a good 100 Mbps connection exists between the network and the computer Yellow a good 1000 Mbps connection exists between the network and the computer Off no light the computer is not detecting a physical connection to the network Yellow light A blinking yellow light indicates that network activity is present Green light The power supply is turned on and is functional The power cable must be connected to the power connector at the back of the computer and the electrical outlet K NOTE Heat dissipation is calculated by using the power supply wattage rating Power Wattage Mini Tower 275 W
40. port Option Virtualization VT for Direct I 0 Trusted Execution Table 10 Maintenance Option Service Tag Asset Tag 44 Description e LAN or WLAN Allows the system to be powered on by special LAN or WLAN signals For Ultra Small Form Factor only This option is Disabled by default This option lets you block entering to sleep S3 state in operating system environment e Block Sleep S3 state This option is disabled by default Description Specifies if the NumLock function can be enabled when the system boots This option is enabled by default Specifies whether keyboard related errors are reported when it boots This option is enabled by default Specifies whether the sign on screen displays a message that displays the keystroke sequence required to enter the BIOS Boot Option Menu e Enable F12 Boot Option menu This option is enabled by default Description This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology e Enable Intel Virtualization Technology This option is enabled by default Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I O e Enable Intel Virtualization Technology for Direct I 0 This option is enabled by default This option specifies whether a Measured Virtual Ma
41. rive For any other operating system run the appropriate corresponding utility 52 Error Message Decreasing available memory Diskette drive 0 seek failure Diskette read failure Diskette subsystem reset failed Gate A20 failure General failure Hard disk drive configuration error Hard disk drive controller failure Hard disk drive failure Hard disk drive read failure Invalid configuration information please run SETUP program Invalid Memory configuration please populate DIMM1 Keyboard failure Memory address line failure at address read value expecting value Memory allocation error Memory data line failure at address read value expecting value Description One or more memory modules may be faulty or improperly seated Re install the memory modules and if necessary replace them A cable may be loose or the computer configuration information may not match the hardware configuration The floppy disk may be defective or a cable may be loose If the drive access light turns on try a different disk The floppy drive controller may be faulty One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The operating system is unable to carry out the command This message is usually followed by specific information for example Printer out of paper Take the appropriate action to resolve the problem The hard drive fa
42. s x4 data width maximum four PCI Express lanes Mini Tower Desktop Small Form Factor Ultra Small Form Factor one 164 pin connector none PCI Express x16 data width maximum 16 PCI Express lanes Mini Tower Desktop Small Form Factor Ultra Small Form Factor one 164 pin connector none Mini PCI Express data width maximum one PCI Express lane and one USB interface Mini Tower Desktop Small Form Factor Ultra Small Form Factor Serial ATA 60 none one 52 pin connector Feature Mini Tower Desktop Small Form Factor Ultra Small Form Factor Memory Mini Tower Desktop Small Form Factor Ultra Small Form Factor Internal USB Mini Tower and Desktop Small Form Factor and Ultra Small Form Factor System Fan Front panel control Mini Tower Desktop Small Form Factor Ultra Small Form Factor Thermal Sensor Processor Processor Fan Service mode jumper Password clear jumper RTC reset jumper Internal speaker Intruder connector Power connector Mini Tower Desktop Small Form Factor Ultra Small Form Factor Table 26 Controls and Lights Feature Front of the computer Power button light Specification four 7 pin connectors three 7 pin connectors three 7 pin connectors two 7 pin connectors four 240 pin connectors two 240 pin connectors one 10 pin connector none one 5 pin connector one 6 pin and two 20 pin connector one 14 pin one 20 pin and one 10 pin connector
43. sass ehe erepto teen cider peint ee tret dee pond den EORR ee ete E ET nace dE REMOVING the Tur AREE Installing the Memo reco do date ut co nene ete oui ue Referent udo vel eo ce e re rain ania ee oer onde Removing the Coin Cell Battery Installing the Coln Cell Battery cotone rene aD rer eee nec eie eit ebd Reihe nde ds Removing the Hard DErIVG iecit oca t catt Stare eee ea hn aa rP eren EE A a xa Cava a E E Nea Tune dete Installing the Hard Drive 2 1 ici ecrire cen cone vedi detente era Lata aa oie er reat cad adn Dd dat a natn nane and dea unma aO Removing the Optical DEIVe s cssc ccrte tret tee etcetera nine cacdavech Shaped cuo ae re Rede Ree aia an un Installing the Optical Drive eese tentent entente nte tnt tnt intida tnn tnn irent asset ni Removing the Speaker neos edet e ke bU eee e ette ie o dta ted e edt dde a due Installing the Speaker sss Removing the Power Supply installing the Power S pply rere i terrre dead nm e thee tied solachwegnva sacs Fi deter ee Pra t rn pere dris Removing the e EE LENTUL SER PR Installing the Heat Sink Assembly sssssessssseeseseee eret nennen tente tntn ntn n tentent tni tini tene tent 23 Removing BUTS Et I 319 PERROS LL Installing thie PrOCOSSOE eren t eee et ect ete tea ole ee e es dede be otra aites Removing the System Fan Installing the System Fan esses eene teneret tnt
44. system board 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer 23 Removing the Processor 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the heat sink Press the release lever down and then move it outward to release it from the retention hook Lift the processor cover and remove the processor from the socket and place it in antistatic bag Installing the Processor eo PAN gt Insert the processor into the processor socket Ensure the processor is properly seated Gently lower the processor cover Press the release lever down and then move it inward to secure it with the retention hook Install the heat sink Install the cover Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 2 3 24 Follow the procedures in Before Working Inside Your Computer Remove the cover Press the clip to release and disconnect the system fan cable from the system board Installing the System Fan 1 Place the chassis fan in the chassis Pass the four grommets through the chassis and slide outward along the groove to secure in place 2 3 Connect the fan cable to the system board 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Thermal Sensor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover
45. tem board jumper settings Table 13 Jumper Settings Jumper Setting Description PSWD Default Password features are enabled RTCRST pin 1 and 2 Real time clock reset Can be used for troubleshooting System and Setup Password You can create a system password and a setup password to secure your computer 46 Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer IN CAUTION The password features provide a basic level of security for the data on your computer A CAUTION Anyone can access the data stored on your computer if is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password K NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or reboot 1 Inthe System BIOS or System Setup screen select System Security and press Enter The System Security screen
46. tem setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Restart the computer 2 Go to dell com support 3 Ifyou have your computer s Service Tag or Express Service Code K NOTE To locate the Service Tag click Where is my Service Tag K NOTE If you cannot find your Service Tag click Detect Service Tag Proceed with the instructions on screen Enter the Service Tag or Express Service Code and click Submit If you are unable to locate or find the Service Tag click the Product Category of your computer Choose the Product Type from the list Select your computer model and the Product Support page of your computer appears Click Drivers amp Downloads O 00 c p We On the Drivers and Downloads screen under the Operating System drop down list select BIOS 10 Identify the latest BIOS file and click Download File 11 Select your preferred download method in the Please select your download method below window click Download File The File Download window appears 12 Click Save to save the file on your computer 13 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen Jumper Settings To change a jumper setting pull the plug off its pin s and carefully fit it down onto the pin s indicated on the system board The following table displays the sys
47. ter 1 2 o gom RP o Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer AN CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets Press and hold the power button while the computer is unplugged to ground the system board Remove the cover A CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shutdown the operating system n Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Using a mouse a Point to upper right corner of the screen and click Settings I b Click the O and select Shut down n Windows 7 1 Click stat 2 Click Shut Down or 1 Click start 2 Click the arrow
48. write to the floppy or hard drive selected drive 55 56 Specifications 6 K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon Help and Support and then select the option to view information about your computer Table 15 Processor Feature Processor type Total Cache Table 16 Memory Feature Type Speed Connectors Desktop Mini Tower Small Form Factor Ultra Small Form Factor Capacity Minimum Memory Maximum memory Desktop Mini Tower Small Form Factor Ultra Small Form Factor Table 17 Video Feature Integrated Specification e Intel Core i3 series e Intel Core i5 series e Intel Core i7 series e Intel Pentium Dual Core series e Intel Celeron series NOTE Intel Celeron series is only available for the Dell OptiPlex 7010 Up to 8 MB cache depending on processor type Specification DDR3 1600 MHz four DIMM slots two DIMM slots 2 GB 4 GB 6 GB 8 GB 16 GB and 32 GB 2GB 32 GB 16 GB Specification e Intel HD Graphics Celero Pentium CPU GPU e Intel HD Graphics 2000 iCore DC QC Intel 7 Series Express Chipset CPU GPU combo 57 Feature Discrete Table 18 Audio Feature Integrated Table 19 Network Feature Integrated Table 20 System Information Feature System Chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Table 21 Expansion Bus Feature Bus Type Bus
49. y the client to communicate The default IP port is 06910 NOTE This field is only relevant when the ntegrated V C control in the System Configuration group is set to Enabled with ImageServer Specifies how the client obtains the IP address e Static IP e DHCP enabled by default NOTE This field is only relevant when the ntegrated V C control in the System Configuration group is set to Enabled with ImageServer Specifies the static IP address of the client The default IP address is 255 255 255 255 NOTE This field is only relevant when the ntegrated V C control in the System Configuration group is set to Enabled with ImageServer and when Client DHCPis set to Static IP Specifies the subnet mask of the client The default setting is 255 255 255 255 NOTE This field is only relevant when the ntegrated V C control in the System Configuration group is set to Enabled with ImageServer and when Client DHCPis set to Static IP Specifies the gateway IP address for the client The default setting is 255 255 255 255 NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCPis set to Static IP Displays the current license status 45 Table 12 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log e Clear Log Updating the BIOS It is recommended to update your BIOS sys
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