ATL Berkshire 400
Contents
1. a Berkshire 400 Thank you for choosing a Berkshire 400 telephone You have selected a carefully designed telephone that incorporates the very latest technology offering a stylish instrument and providing many years of excellent service This booklet will ensure you obtain the best use of your telephone User Guide Preparing to use your Berkshire 400 INITIAL CHECK Our telephones are checked tested and leave us in perfect condition If yours is damaged please return it to your supplier with proof of purchase for a replacement TELEPHONE NUMBER LABEL The telephone incorporates a label underneath the handset for recording frequently used telephone numbers To remove the plastic cover operate the release clip with your thumb nail and hinge upward CONNECTION The Berkshire 400 telephone can be connected either to a Direct Exchange Line or as an extension to a compatible company exchange PABX HANDSET CORD This cord will require connection between the telephone and handset Take any end of the handset cord locate the port marked HANDSET on the left hand side of the Berkshire 400 and simply push to locate Connect the other end to the base of the handset to complete LINECORDS The Berkshire 400 arrives with two line cords for customer selection Select your required linecord standard BS6312 BT socket or RJ45 socket for category 5 installations The rear of the telephone has a port marked LINE plu2. TRANSFER RECALL KEY NOT WORKING e Change the recall selector switch setting T E If the transfer operation is now satisfactory the problem is resolved For help with voicemail call divert and call pickup please contact your Telecom Team Provider as this will vary depending upon what switchboard you are connected to Compliance Notes The Berkshire 400 may be connected to the following types of installation 1 Direct Exchange Lines DEL 2 Compatible Private Automatic Branch Exchanges PABX Please contact the supplier of your Berkshire 400 to confirm compatibility with your PABX Whilst the Berkshire 400 is compliant as an extension to a compatible PABX system it cannot be guaranteed to operate under all possible conditions of connection Any case of difficulty should be referred in the first instance to the supplier of your telephone Guarantee Your Berkshire 400 telephone is designed and manufactured to exacting quality standards This enables ATL Telecom Limited to offer a 10 year guarantee from the date of purchase This guarantee protects against faulty material or workmanship applies to the UK only and is not transferable The terms and conditions under which the guarantee will be valid are as set out below 1 Misuse or any modification carried out to the telephone or operation other than in accordance with the instructions supplied will invalidate the guarantee 2 Damage arising from incorrect installat
3. ENABLE position e Lift the handset and press the SET key e Press the memory key to be programmed e Enter the telephone number to be dialled followed by the SET key If your telephone is on a PABX extension it will be necessary to enter the access digit 9 before the number to be entered The PAUSE key is also available to enter a timed space between the 9 and number as required on some PABX systems e Place the MEMORY switch back to the DISABLE position in order to protect your programming SWITCHABLE MESSAGE WAITING There are three versions of Message Waiting Indication supported within the Berkshire 400 telephone MW3 8 and 10 This selection is made via a 4 position switch located to the rear of the phone indicated by the letters MW A RING INDICATOR setting is provided that has additional benefit of being activated by short ring burst MW signals see website for details In all cases an LED in the top right hand corner of the telephone is used to indicate the selected functions and incoming calls Any questions you may have should be directed in the first instance to your telephone supplier with details of your PABX Further concerns may also be addressed by calling our Technical Support Department on 0845 421 0730 or visiting our website www atitelecom com support MODEM PORTS Your Berkshire 400 comes with two modem ports BS6312 and RJ11 typically used for a PC
4. g your selected linecord into this port first and the other end to your telephone line termination point An RJ11 line cord is available as an option ask your supplier for details WALL AND DESK MOUNTING KITS A wall or desk mounting kit is available as an option please contact your supplier for further information Using your Berkshire 400 with the Handset RECEIVING CALLS Incoming calls will be announced by the audible ringer and flashing LED To answer the call simply lift the handset ADJUSTING YOUR RINGER VOLUME The ringer volume is controlled by a 3 position switch located at the rear of the telephone and indicated by the word RINGER Moving through the settings from left to right they are HIGH MED and LOW ADJUSTING YOUR RINGER PITCH The ringer pitch control is also a 3 position switch located at the rear of the telephone and indicated by the words RINGER PITCH Settings from left to right are HIGH MED and LOW MAKING A CALL VIA THE HANDSET e Pick up the handset and listen for dial tone e Dial the required telephone number Note making external calls from a company exchange PABX requires the number to be prefixed by an access digit normally 9 Using your Berkshire 400 with Headset CONNECTING THE HEADSET To connect the headset insert the plug on the headset cord into the socket marked HEADSET on the left hand side of the telephone NOTE Headsets
5. ion accidental damage or consequential loss are not covered under the guarantee 3 In the event of a fault developing during the period of the guarantee the complete telephone should be returned to your supplier adequately and safely packed together with proof of date of purchase 4 The liability of ATL Telecom Limited will be limited to the cost of repair or complete replacement of the same defective instrument at the discretion of the company In the event that the same item is not available a suitable alternate will be offered 5 The terms of this guarantee do not affect your statutory rights Manufacturer s Declaration ATL Telecom Limited declares that this product is in conformity with the essential requirements of the R amp TTE directive 1999 5 EC Note A copy of the Declaration of Conformity is available upon request from ATL Telecom Limited ATL Telecom Limited Lakeside Fountain Lane St Mellons Cardiff CF3 OFB Telephone 0330 333 8250 Facsimile 0330 333 8251 CE April 2010 www atitelecom com 1 341 003 610 Issue 02
6. modem or as points of connection for additional telephones HEARING AID COMPATIBILITY For hearing aid users an inductive coupler has been installed in the handset of the Berkshire 400 to improve audible efficiency Installation Notes MESSAGE WAITING MW3 is used by systems that use high voltage DC signalling MW8 10 however use line reversal methods to indicate that a message is present PAUSE TIME ADJUSTMENT The PAUSE key may be configured via the keypad to represent 1 of 4 time periods 1 4 sec In all cases press SET PAUSE followed by a numeric key 1 4 to set the time required Press SET to finish Default 1 sec TBR TIME ADJUSTMENT Transfer break times may be adjusted from 100 600ms in increments of 100ms In all cases press SET TRANSFER followed by a numeric key 1 6 then SET to finish Default 100ms PROGRAMMING PORT The Berkshire 400 has an unidentified port alongside the other configuration switches at the rear of the telephone Programming of this port is limited to technicians trained in its use Help NO DIAL TONE e Check that the telephone plug is fully inserted in the socket e If it is try connecting the telephone into another socket if available If dial tone is now heard the original socket is faulty e Alternatively try connecting another telephone into your socket If this telephone gives dial tone then your new telephone is probably faulty
7. ng a call For this the 2 position selector switch at the rear of the telephone must be set to the T Time Break Recall or E Earth Leg Recall position to suit your system requirements REDIAL KEY If you wish to redial the last number you dialled you can do so by lifting the handset and pressing the REDIAL button MUTE KEY The microphone in the handset headset can be turned off mute in order for you to refer to a colleague without your caller hearing you e Pressing the MUTE button turns off the microphone and gives visual LED indication within the MUTE button e Pressing the MUTE button again turns the microphone back on and the LED is turned off MEMORY KEYS The Berkshire 400 comes with 12 non volatile no batteries required memories for efficient speed dialling of commonly used numbers Making a call via these keys is as simple as lifting the handset or initiate headset and pressing the desired memory key To identify these keys it will first be necessary to write the names of the company or individuals the keys will represent on to the label provided This label is held in place by a clear plastic cover which can be removed by simply depressing the retaining clips in the lower corners and lifting clear With the cover replaced and memory keys identified you are now ready to program them First check that the MEMORY switch at the back of the telephone is set to the
8. used with this telephone must comply with the standard EN6095 RECEIVING CALLS When your telephone rings the default path for the call is to the handset To receive it on the headset press HEADSET button once and the call is switched to the headset This action will be confirmed by LED indication within the headset button At the end of the call press the HEADSET button a second time to turn the headset off MAKING CALLS Press the HEADSET button to turn the headset on and dial as normal When you have finished the call press HEADSET to turn the headset off Whether making or receiving calls the LED will flash if the HEADSET button is pressed and no headset is connected ADJUSTING THE HEADSET VOLUME You can adjust the volume to the headset by pressing the and keys located on the front face of the Berkshire 400 and marked VOLUME TRANSFERRING CALLS e FROM HANDSET TO HEADSET If you have taken a call on the handset and wish to transfer it to your headset press HEADSET and replace the handset e FROM HEADSET TO HANDSET If you wish to transfer a call from your headset to the handset simply pick up the handset This action will switch off the headset Features and Facilities TRANSFER KEY RECALL Berkshire 400 telephones are provided with a TRANSFER key required by modern public and private exchanges in order to gain access to various features such as transferri
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