APC SURT8000XLI+LE600I uninterruptible power supply (UPS)
Contents
1. E L1A lt N1 INPUT exea aay ease TEK aia Varaa CEN A ELE LED PRATER TS ome L1 POOLEL HE c L Y IL ILLU L3 C S NOM BA CS a B zi Cy Q NES 8 Switch the circuit breakers ON 9 Check line voltages 10 Replace the access panel installing and Connecting the Batteries and Attaching the Front Bezel CONNECTING POWER AND EQUIPMENT TO THE UPS 1 Hardwire the UPS see Hardwiring 2 Connect equipment to the UPS cables not included for XLT XLJ XLTW models 3 Turn on all connected equipment To use the UPS as a master on off switch be sure that all connected equipment is switched ON 4 Press the button on the front panel to power up the UPS e The battery charges to 90 capacity during the first three hours of normal operation Do not expect full battery run capability during this initial charge period 5 Configure the Network Management Card optional OPTIONS Refer to the APC Web site www apc com for available accessories QO External Battery Pack SURT192XLBP a Rail Kit SURTRK2 Q Isolation Transformer QO Service Bypass Panel CiRCUIT BREAKERS Input Circuit Breaker The UPS is protected from extreme overloads when in ON position 6000 10000 VA The breaker must be on for the UPS to operate XLI XLJ XLI XLTW FH Output Circuit Breaker 6000 10000 VA XLJ XLI XLTW L6 20 i m L6 30 250V 20A 250V 30A Output Circuit Breaker 8000 10000 VA XLI j 2 i f E i2. automatic Change the warning interval to a unattended higher setting if the operating shutdown when system requires a longer interval approximately two for shutdown minutes of battery runtime remains Synchronized Turn on 0 seconds 0 20 60 120 240 480 Specify the time the UPS will Delay 720 960 seconds wait after the return of utility power before turn on to avoid branch circuit overloads NOTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE NETWORK MANAGEMENT CARD OPTIONAL SMART SLOT ACCESSORY CARDS OR TERMINAL MODE FACTORY USER SELECTABLE FUNCTION DESCRIPTION High Bypass Point Low Bypass Point Output Voltage Output Frequency Number of Battery Packs 10 of output voltage setting 30 of output voltage setting XLJ models 200 VAC XLT models 208 VAC XLTW models 220 VAC XLI models 230 VAC Automatic 50 3 Hz or 60 3 Hz 41596 10 15 20 15 20 25 30 XLJ models 200 VAC XLT models 200 208 220 230 240 VAC XLTW models 200 208 230 240 VAC XLI models 200 208 220 230 240 VAC Use the voltage setting applicable to your region 50 4 3 Hz 50 x 0 1 Hz 60 3 Hz 60 0 1 Hz Number of Connected Batteries four battery modules per pack 10 Maximum voltage that the UPS will pass to connected equipment during internal bypass operation Minimum voltage that the UPS will pass to connected equipment during in
3. operation ignore the illuminated LED turned on manually or through an accessory If bypass is not the chosen mode of operation move the bypass switch on the back of the UPS to the normal position FAULT AND OVERLOAD LEDS ILLUMINATE UPS EMITS A SUSTAINED ALARM TONE The UPS has ceased sending The connected equipment exceeds the specified maximum load as defined in power to connected equipment Specifications on the APC Web site www apc com Disconnect nonessential equipment from the UPS to eliminate the overload condition Press the OFF button then the ON button to restore power to connected equipment FAULT LED ILLUMINATES Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately REPLACE BATTERY LED ILLUMINATES Replace Battery LED flashes and Check that the battery connectors are fully engaged a short beep is emitted every two seconds to indicate the battery is disconnected Weak battery Allow the battery to recharge for 24 hours Then perform a self test If the problem persists after recharging replace the battery Failure of a battery self test The UPS emits short beeps for one minute and the Replace Battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the Replace Battery condition The alarm stops and the LED clears if the battery passes the self test UPS O
4. recycling facility or ship it to APC in the replacement battery packing material Transporting the UPS Always disconnect the battery module s before shipping the UPS in compliance with U S Department of Transportation DOT and IATA regulations The battery module s may remain in the UPS 1 Shut down and disconnect any equipment attached to the UPS 2 Shut down and disconnect the UPS from the power supply 3 Unplug the battery connectors For shipping instructions contact APC at the Web site www apc com 13 TROUBLESHOOTING Use the table below to solve minor installation and operation problems Refer to the APC Web site Www apc com for assistance with complex UPS problems PROBLEM AND POSSIBLE CAUSE SOLUTION UPS WILL NOT TURN ON Batteries are not connected properly button not pushed UPS not connected to utility power supply Very low or no utility voltage UPS WILL NOT TURN OFF button not pushed Internal UPS fault UPS BEEPS OCCASIONALLY Normal UPS operation when running on battery Check that the battery connectors are fully engaged Press the button once to power the UPS and the connected equipment Check that the power cable from the UPS to the utility power supply is securely connected at both ends Check the utility power supply to ensure proper voltage at the receptacle Press the button once to turn the UPS off Do not attempt to use the UPS Unplug the UPS and have it
5. serviced immediately None The UPS is protecting the connected equipment UPS DOES NOT PROVIDE EXPECTED BACKUP TIME The UPS battery module s are weak due to a recent outage or are near the end of service life Charge the battery module s Modules require recharging after extended outages and wear faster when put into service often or when operated at elevated temperatures If the battery module s are near the end of service life consider replacing even if the Replace Battery LED is not illuminated FRONT PANEL LEDS FLASH SEQUENTIALLY The UPS has been shut down remotely through software or an optional accessory card None The UPS will restart automatically when utility power returns ALL LEDs ARE OFF AND THE UPS IS CONNECTED TO UTILITY POWER The UPS is shut down and the battery is discharged from an extended outage None The UPS will return to normal operation when the power is restored and the battery has a sufficient charge BYPASS AND OVERLOAD LEDS ILLUMINA TE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The connected equipment exceeds the specified maximum load as defined in Specifications on the APC Web site www apc com The alarm remains on until the overload is removed Disconnect nonessential equipment from the UPS to eliminate the overload condition 14 PROBLEM AND POSSIBLE SOLUTION CAUSE BYPASS LED ILLUMINATES The bypass switch has been If bypass is the chosen mode of
6. www apc com for on battery runtimes UsER CONFIGURABLE ITEMS NOTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE NETWORK MANAGEMENT CARD OPTIONAL SMART SLOT ACCESSORY CARDS OR TERMINAL MODE FACTORY USER SELECTABLE FUNCTION DESCRIPTION Automatic Self Test Every 14 days Every 7 days Set the interval at which the 336 hours 168 hours UPS will execute a self test Every 14 days 336 hours On Startup Only No Self Test UPS ID UPS IDEN Up to eight characters to Uniquely identify the UPS i e define the UPS server name or location for network management purposes Date of Last Battery Manufacture Date mm dd yy Reset this date when you replace Replacement the battery modules Minimum Capacity 0 percent 0 15 25 35 50 60 75 Specify the percentage to which Before Return from 90 percent batteries will be charged Shutdown following a low battery shutdown before powering connected equipment Alarm Delay After 5 second delay 5 second delay Mute ongoing alarms or disable Line Failure 30 second delay all alarms permanently At Low Battery Never Shutdown Delay 20 seconds 0 20 60 120 240 480 Set the interval between the time 720 960 seconds when the UPS receives a shutdown command and the actual shutdown Duration of 2 minutes 2 5 7 10 12 15 18 The low battery warning beeps Low Battery Warning PowerChute 20 minutes become continuous when two minutes of runtime remains software provides
7. Er e p e a mum IEC 320 C19 on fr f A Y E m e IEC 320 C13 16A for each 10 A total current from four receptacles receptacle BASIC CONNECTORS Serial Port Ethernet Port External Battery Pack Connectors Power management software and interface kits can be used with the UPS Use only interface kits supplied or approved by APC Connect the UPS to the network Located on the Network Management Card The optional Emergency Power Off EPO feature allows connected loads to be immediately de energized from a remote location without switching to battery operation see EPO Option The UPS features a transient voltage surge suppression TVSS screw for connecting the ground lead on surge suppression devices such as telephone and network line protectors When connecting grounding cable disconnect the unit from the utility power outlet Optional external battery packs provide extended runtime during power outages These units support up to 10 external battery packs Refer to the APC Web site www apc com for the information on the external battery pack SURTI92XLBP OPERATION FRONT DISPLAY PANEL 085 096 068 072 051 048 034 024 017 00 Battery Load DE Cha um The UPS is drawing utility power and performing double conversion to supply power to connected equipment see Troubleshooting The UPS is in bypass mode sending utility power directly to c
8. Output Connection optional a EN Wire to L1 L2 and Wire to LIA L2A and System Wiring Voltage Current External Input Circuit Wire Size Full Load Breaker typical typical Nominal 2 SURT8000XLJ 200 208 220 240 V 50 A 2 pole SURTS 8000XLT for Input Wiring only SURT8000XLTW SURT10000XLJ 200 208 220 240 V XLJ 50 A 60 A or 63 A 2 pole SURT10O0O0XLT XLT 48 A for Input Wiring only SURT10000XLTW XLTW 48 A XLI MODELS Input Connections Output Connection optional CL EM Single Phase Wire to L1 N and Wire to LIA N1 and CL Three Phase Wire to L1 L2 L3 N and System Wiring Number Voltage Current External Input Wire Size of Full Load Circuit Breaker typical LEN Nominal typical SURTSOO0XLI 220 230 240 V 50 A 2 pole 10mm Input um 380 400 415 V 15 A phase when 50 A 4 pole 10mm Neutral online 40 A on L1 in bypass Input 3 380 400 415 V 18 A phase when 63 A 4 pole Dm Neutral online 50 A on L1 in bypass Output 220 230 240 V not required Recommended wire sizes are typical Actual wire size must comply with required ampacity and local and national electrical codes 7 XLI model only For three phase input set the Input Phase Selector switch see C to 3 For single phase input leave switch in default position of 1 XLT XLJ XLTW MODELS Card EEE FOEREY OUTPUT XLI MODEL rene OUTPUT
9. PERATES ON BATTERY ALTHOUGH LINE VOLTAGE EXISTS Very high low or distorted line Move the UPS to a different line circuit Test the input voltage with the utility voltage Inexpensive fuel voltage display powered generators can distort the voltage All five LEDs are illuminated The line voltage is extremely high and should be checked by an electrician There is no LED illumination If the UPS is plugged into a properly functioning utility power outlet the line voltage is extremely low There is no LED illumination The UPS is running on battery or it is not turned on The LED is blinking The UPS is running an internal self test 15 Service If the UPS requires service do not return it to the dealer Follow these steps 1 Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems 2 If the problem persists contact APC Customer Support through the APC Web site www apc com Note the model number of the UPS the serial number located on the back of the unit and the date purchased If you call APC Customer Support a technician will ask you to describe the problem and attempt to solve it over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA If the UPS is under warranty repairs are free Procedures for servicing or returning products may vary internationally Refer to the APC Web site for country specific ins
10. Smart UPS RT Uninterruptible Power Supply SURT 8000 10000 VA 200 240 VAC Tower Rack Mount 6U English O 2012 APC by Schneider Electric APC the APC logo Smart UPS and PowerChute are owned by Schneider Electric Industries S A S American Power Conversion Corporation or affiliated companies All other trademarks are the property of their respective owners 990 2689G 09 2012 Introduction The APC by Schneider Electric Smart UPS RT is a high performance uninterruptible power supply UPS that provides protection for electronic equipment from utility power blackouts brownouts sags and surges The UPS filters small utility line fluctuations and isolates electronic equipment from large disturbances by internally disconnecting from utility line power The UPS provides continuous power from the internal battery until utility power returns to safe levels or the battery is fully discharged INSTALLATION Read the safety information sheet before installation Unpacking Inspect the UPS upon receipt Notify the carrier iterature kit containing and dealer if there is damage XLT XLTW models only Software CD The packaging is recyclable save it for reuse or Smart UPS User Manuals CD dispose of it properly XLI model only Six output power cords Check the package contents UPS with batteries disconnected Two front bezels Serial cable Product documentation safety and warranty information Network Man
11. agement Card documentation Removing the Batteries The unit is heavy To lighten the unit remove the batteries Refer to the unpacking instructions on the carton in which the unit is shipped Specifications TEMPERATURE This unit is intended for OPERATING 32 to 104 F 0 to 40 C indoor use only Select a STORAGE 5 to 113 F 15 to 45 C charge UPS battery every six months location sturdy enough to handle the weight MAXIMUM ELEVATION Do not operate the UPS where OPERA TING 10 000 ft 3 000 m there 1S excessive dust or the STORAGE 50 000 ft 15 000 m temperature and humidity are outside the specified limits HUMIDITY 0 to 95 relative humidity non condensing Ensure the air vents on the front and rear of the UPS are not blocked WEIGHT UPS 244 lbs 111 kg UPS WITH 284 lbs 129 kg PACKAGING Hardwiring Wiring must be performed by a qualified electrician Install a utility circuit breaker in accordance with local electrical codes see tables below for input wiring Switch the UPS input circuit breaker see A and utility circuit breakers OFF Remove the access panel see B Remove circular knockouts 7b es D 9 Run wires through access panel to terminal blocks Wire to ground block first Adhere to all national and local electrical codes See tables and graphics 6 Use appropriate strain relief on the hardwired input and output power cables XLT XLJ AND XLTW MODELS Input Connection
12. ference Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits TOREJ TEERAUEEQESEEGEEBAmla VCCI ORE ISOS 7 27 ARERR CT C OEIBTIXRES CHAT S BR Be SERCTOCEMHAVED OS deme aS eS DLDBRKREANSTCEMHBOVET APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways e Refer to the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests e www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information e www apc com support Global support searching APC Knowledge Base and using e support e Contact an APC Customer Support center by telephone or e mail Local country specific centers go to www apc com support contact for information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support 17
13. imited use cable for use in dwellings and for use in raceways e For installation in Canada Use only CSA certified type ELC extra low voltage control cable e For installation in other countries Use standard low voltage cable in accordance with local regulations 11 Terminal Mode to Configure UPS Parameters Terminal Mode is a menu driven interface that enables enhanced configuration of the UPS Connect the serial cable to the serial port on the back of the UPS L Open a terminal program Example HyperTerminal e From the Desktop go to Start gt Programs gt Accessories gt Communication gt HyperTerminal Double click on the HyperTerminal icon e Follow the prompts to choose a name and select an icon Disregard the message must install a modem if it 1s displayed Click OK e Select the COM port that is connected to your UPS The port settings are v bits per second 2400 data bits 8 parity none stop bit 1 flow control none e Press ENTER Example for setting the number of external battery packs SURT192XLBP Once the blank terminal window is open follow these steps to enter the number of battery packs e Press ENTER to initiate terminal mode Press ENTER multiple times until the prompt User Name is displayed Follow the prompts Type slowly waiting until each character appears on the screen prior to typing the next character TA he UNO US Network Management Card defaults e Use
14. onnected equipment Bypass mode operation is the result of an internal UPS fault an overload condition or a user initiated command either through an accessory or the manual bypass switch Battery operation is not available while the UPS is in bypass mode see Troubleshooting The UPS detects an internal fault see Troubleshooting X Overload The connected loads are drawing more power than the UPS power rating see eo Troubleshooting The battery is disconnected or must be replaced see Troubleshooting Power On Press this button to turn on the UPS Read on for additional capabilities Power Off Press this button to turn off the UPS Normal Bypass Manually switch connected equipment to bypass mode so that utility power is sent directly to connected equipment Battery operation is not available while the UPS is in bypass mode See Troubleshooting Cold Start This is not a normal condition Supply immediate battery power to the UPS and connected equipment see Troubleshooting Press and hold the button to power up the UPS and connected equipment The UPS will emit two beeps During the second beep release the button Self Test Automatic The UPS performs a self test automatically when turned on and every two weeks thereafter by default During the self test the UPS briefly operates the connected equipment on battery Manual Press and hold the button for a few seconds to initiate the self test Diagnostic Utili
15. r Name apc e Password apc e Press 1 and ENTER to select Device Manager e Select the model by entering the corresponding number then press ENTER e Press 3 and ENTER to select Configuration e Press 1 and ENTER to select Battery e Press 2 and ENTER to change the Battery Settings e Type in the number of external battery packs four battery modules per pack then press ENTER Number of packs 1 internal battery module 2 1 SURT192XLBP 3 2 SURT192XLBP etc e Press 3 and ENTER to accept the changes e Press ESC multiple times 5 to return to the main menu e Press 4 and ENTER to log out 12 MAINTENANCE SERVICE WARRANTY AND TRANSPORTING Replacing the Battery Module s This UPS has easy to replace hot swappable battery modules Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on during the procedure See your dealer or contact APC at the Web site www apc com for information on replacement battery modules The battery replacement procedure must include replacing all battery modules in the UPS and connected external battery pack s Upon battery disconnection equipment is not protected from power outages Use caution when handling heavy battery modules Refer to Installing and Connecting the Batteries and Attaching the Front Bezel for battery replacement procedure reverse instructions for battery removal Qu Be sure to deliver the spent battery to a
16. rly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise 16 RADIO FREQUENCY WARNINGS This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference The user is responsible for correcting the inter
17. ternal bypass operation Allows the user to select the UPS output voltage while on line Sets the allowable UPS output frequency Whenever possible the output frequency tracks the input frequency Defines the number of connected battery packs for proper runtime prediction EPO Emergency Power Off Option The output power can be disabled in an emergency by closing a switch connected to the EPO Adhere to national and local electrical codes when wiring The switch should be connected in a normally open switch contact External voltage is not required the switch is driven by 12V internal supply In closed condition 2mA of current are drawn The EPO switch is internally powered by the UPS for use with non powered switch circuit breakers The EPO circuit is considered a Class 2 circuit UL CSA standards and an SELV circuit IEC standard EPO D switch Both Class 2 and SELV circuits must be isolated from all primary circuitry Do not connect any circuit to the EPO terminal block unless it can be confirmed that the circuit is Class 2 or SELV If circuit standard cannot be confirmed use a contact closure switch Use one of the following cable types to connect the UPS to the EPO switch e CL2 Class 2 cable for general use e CI 2P Plenum cable for use in ducts plenums and other spaces used for environmental air e CL2R Riser cable for use in a vertical run in a floor to floor shaft e CLEX L
18. tructions 3 Pack the UPS in its original packaging If the original packing is not available refer to the APC Web site www apc com for information about obtaining a new set Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE BATTERY S before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery s may remain in the UPS 4 Mark the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Support Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have prope
19. ty The UPS has a diagnostic feature that displays the utility voltage Plug the UPS Voltage into the normal utility power 200V 208V 220V The UPS starts a self test as part of this procedure The self test does not 0236 0245 0256 0217 0226 238 affect the voltage display 199 0207 e D Do Press and hold the button to view the utility voltage bar graph display 0161 0170 0181 After a few seconds the five LED Battery Charge L display on the right of Ll CO LJ the front panel shows the utility input voltage 230V 240V Refer to the figure at left for the voltage reading values are not listed on the 0266 0276 UPS 0248 0258 i 0229 0239 The display indicates the voltage is between the displayed value on the list and n Dos the next higher value O LJ On Battery Operation The UPS switches to battery operation automatically if the utility power fails While running on battery an alarm beeps four times every 30 seconds Press the button to silence this alarm If the utility power does not return the UPS continues to supply power to the connected equipment until the battery is fully discharged When two minutes of runtime remain the UPS emits a continuous beep If PowerChute or the Network Management Card is not being used files must be manually saved and the computer must be properly shut down before the UPS fully discharges the battery The UPS battery life differs based on usage and environment Refer to the APC Web site
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