Elo Touch Solution 7001L
Contents
1. TOUCH SOLUTIONS USER MANUAL Elo Touch Solutions ET3201L 32 Interactive Digital Signage Touchmonitor ET4201L 42 Interactive Digital Signage Touchmonitor ET7001L 70 Interactive Digital Signage Touchmonitor Interactive Digital Signage Computer Module SW601990 Rev A User Manual Interactive Digital Signage el TOUCH SW601990 Rev A Page 1 of 32 SOLUTIONS Copyright 2012 Elo Touch Solutions Inc All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo Touch Solutions Inc Disclaimer The information in this document is subject to change without notice Elo Touch Solutions Inc and its affiliates collectively Elo makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes Trademark Acknowledgments AccuTouch CarrollTouch Elo logo Elo Touch Solutions Elo TouchSystems IntelliTouch iTouch are trademarks of Elo and its Affilia2. V position Clock and Phase If VGA is selected the Auto Adjust feature is available Aspect Ratio Switches the scaling method between Fill Screen and Fill to Aspect Ratio Default Feel Screen Fill Screen Scales the X and Y dimensions of the input video up or down as needed to the displays native resolution Maintain Aspect Ratio Assuming a landscape orientation and an input video with aspect ratio smaller than 16 9 scales the Y dimension of the input video up or down as needed to the displays Y resolution and scales the X dimension to maintain the aspect ratio and fills the rest of the display with equal black bars on the left and right When the input source ratio is the same as the panel native ratio this function is disabled Direct output Input source is the same with output source and the image will be on the center of the screen No Scaling will occur Recalibration may be required when switching between these options HDMI Allows HDMI video to be displayed on the monitor VGA Port Allows VGA video to be displayed on the monitor Display Port Allows DisplayPort video to be displayed on the monitor Elo Computer ECM DP DisplayPort is the standard video output of Elo Computer modules If Module HDMI video input is found the video source can be switched Black Level When VGA is not connected the level of black can be changed Light Sensor The light sensor c
3. Through the RJ45 Connection Five OSD buttons can be found on the OSD remote There is an LED light which shows the current state of the monitor The os are the functions that relate to the designated button MENU SELECT W BAAGA The buttons and their functionality are Button Function when OSD is not displayed Function when OSD is displayed Menu Display OSD main menu Return to previous OSD menu l Decrease value of selected parameter d Display OSD Audio source submenu salka nei ment tem gt Hot kev forchanana video Sources Increase value of selected parameter y ging select previous menu item Select parameter for adjustment Select Display Audio and Video Parameters Menu e ee ee dy Power for the monitor Toggles the power status of the monitor The hot key will allow the user to quickly change the input video source If the user accidently presses this key they can quickly press the Menu button to cancel a video source change User Manual Interactive Digital Signage e j SW601990 Rev A Page 19 of 32 Using the OSD buttons controls an on screen graphical user interface which displays on top of your input video allowing intuitive adjustment of the following display parameters Parameter Available Adjustment Video Setting Allows the user to switch between which video source to output video on the monitor Image Setting Allows user to change the H position
4. follow these instructions to install the drivers Attach the external CD Rom drive to the monitor and turn the computer on Insert the drivers CD ma User Manual Interactive Digital Signage e j SW601990 Rev A Page 23 of 32 After the OS has booted right click on My Computer Click on Manage Click on Device Manager Highlight one of the devices that has a warning label and click Update Driver Click the option Browse My Computer for Driver Software Choose the path to your CD Rom drive and click Next Let the device software component be installed and then proceed to the next device Do this for all of the devices that have the warning label For Mac OS X and Ubuntu version 11 or higher these drivers are automatically installed when the system is connected to monitor To find information on the drivers do the following NOTE The Elo TouchSystems Touchmonitor ID will be different per touch technology In Mac OS X Open the Terminal window and under Hardware select USB You will see a screen that looks like below The available USB devices will be displayed Y Hardware USBDevice Tree ATA Y USB High Speed Bus Audio Built In TY Hub Bluetooth TY USB 2 0 Hub MTT Card Reader Mstar USB Debug Tool Diagnostics USB 2 0 Hub MTT Disc Burning Elo TouchSystems 2515 iTouch Plus USB Touchmonitor Ethernet Cards Fibre Channel FireWire Graphics Displays Hardware RAID FT232R USB UART
5. images Other features that enhance this LCD monitors performance are Plug amp Play compatibility built in speakers and headphone output capability a remote for on screen display OSD controls and a family of Digital Signage Computer Modules The Computer Modules are designed to slide into a bay on the rear of the monitor without any effect on the monitors form factor or requiring any extra cabling turning your Interactive Digital Signage TouchMonitor into an Interactive Digital Signage All In One TouchComputer Precautions Follow all warnings precautions and maintenance as recommended in this user manual to maximize the life of your unit and prevent risks to user safety See Chapter 8 for more information on touchmonitor safety For your health and safety it is strongly recommended that at least two people handle lift and or move these touchmonitors This manual contains information that is important for the proper setup and maintenance of the Interactive Digital Signage Touchmonitor and optional Computer Module Before setting up and powering on your new touchmonitor and computer module read through this manual especially the Installation Mounting and Operation chapters User Manual Interactive Digital Signage e j SW6O1990 Rev A Page 4 of 32 Chapter 2 Unpacking Unpacking the Touchmonitor To unpack the touchmonitor follow these steps 1 The carton should be oriented in the manner according to its label
6. these touchmonitors Note When laying the display face down for attaching mounting brackets or stands protect the glass on the face from scratching and damage Lay the display on a non abrasive surface or first protect the display face with film or foam General Mounting Information Two mounting orientations are supported with limited range of tilt Landscape and Portrait 3201L 4201L and 7001L Portrait User Manual Interactive Digital Signage Sa e j SW601990 Rev A Page 13 of 32 Landscape Rear VESA Mount For the 32 and 42 models A four hole 400x400mm mounting pattern is provided on the rear of the monitor The VESA FDMI compliant mounting is coded VESA MOUNT PER MIS F 400 400 6MM For the 70 models A four hole 400x400mm mounting pattern is provided on the rear of the monitor The VESA FDMI compliant mounting is coded VESA MOUNT PER MIS F 400 400 8MM Refer to www elotouch com for dimensional drawings User Manual Interactive Digital Signage e j SW601990 Rev A Page 14 of 32 Optional Stand for 3201L and 4201L Only e j NON JU User Manual Interactive rite m W601990 Rev A Page 1 Chapter 6 Operation Power To turn the touchmonitor on or off press the touchmonitor power button once If a computer module is installed into the monitor then the computer module will also turn on with the m
7. Composite Device Y BRCM20702 Hub Bluetooth USB Host Controller Y USB High Speed Bus Memory Vv Hub PCI Cards ADATA USB Flash Drive Parallel SCSI USB Keyboard Power IR Receiver Printers SAS f Serial ATA USB High Speed Bus Thunderbolt Host Controller Location Built in USB USB Host Controller Driver AppleUSBEHCI In Ubuntu 11 Open a Terminal window and type lsusb as the command You will see a screen that looks like below The available USB devices will be displayed TOUCH SOLUTIONS User Manual Interactive Digital Signage SW601990 Rev A Page 24 of 32 ubuntu ubuntu ubuntu ubuntu lsusb Bus 001 Device 001 ID 1d6b 0001 Linux Foundation 1 1 root hub Bus 001 Device 002 ID 80ee 0021 VirtualBox USB Tablet Bus 001 Device 003 ID 0403 6001 Future Technology Devices International Ltd FT 232 USB Serial UART IC Bus 001 Device 004 ID 0403 6010 Future Technology Devices International Ltd FT 2232C Dual USB UART FIFO IC Bus 001 Device 005 ID 04e7 0126 Elo TouchSystems ubuntu ubuntu man User Manual Interactive Digital Signage e 0 TOUCH SW601990 Rev A Page 25 of 32 SOLUTIONS Chapter 7 Technical Support If you are experiencing trouble with your touchmonitor refer to the following suggestions If the problem persists please contact your local dealer or contact Elo Touch Solutions Customer Service Solutions to Common Problems Problem Suggested Troubleshooting Check that t
8. Elo touch driver but the Elo Touch features will not be available It is recommended to install the Elo Touch driver in order to maximize your Elo Touchmonitor Visit the Elo Touch Solutions website www elotouch com for e Updates to the Elo touch driver e Additional touch driver information e Detailed touch driver installation guides e Touch drivers for other operating systems User Manual Interactive Digital Signage e j SW601990 Rev A Page 8 of 32 Chapter 4 Computer Module Installation Installation 1 Use a Phillips head screwdriver to remove the access cover plate on the back of the touchmonitor 2 Slide the Computer Module all the way into the bay until it snaps into place 3 Tighten the thumbscrews to secure the computer module inside the bay a If any cables are connected to the computer module a cable security cover is included with the computer module kit Install it by attaching the mounting clip and bracket as shown in the user guide for the computer module and then fastening the thumbscrews on the cover COMPUTER MODULE SECURITY COVER Connector Panel amp Interfaces User Manual Interactive Digital Signage e j SW601990 Rev A Page 9 of 32 OS Beeeeeeenoo G moooooooOoOoooOo ETHERNET L AUDIO LINE IN Touchmonitor amp Computer Module Connections 1 Press and hold the touchmonitors power button for 2 seconds to turn on the Computer Module User Manual Interactiv
9. SD parameter for details When headphones are plugged into the headphone output jack the internal speakers turn off and audio is played over the headphones Volume and muting of the speaker and headphone outputs can be controlled by the OSD MDC Functionality The touchmonitor has the ability to allow remote access from a host computer By installing the IDS Utilities Suite the user can access to the MDC tool Using the MDC tool the use can send a variety of commands from a host PC to the touchmonitor For detailed information refer to the utilities suite user guide RFID Functionality For 3201L 4201L Units There is an integrated RFID antenna within the monitor To enable the RFID functionality a RFID reader module available at www elotouch com must be installed and connected to the integrated monitor antenna Refer to the RFID peripheral installation guide for proper hardware and software installation techniques For the 7001L unit an external peripheral kit is available from Elo Driver Installation For units that will be using the Elo Computer Module ECMG2 i3 or i5 all the drivers will come preinstalled An external CD Rom drive is required in order to install the drivers onto the host computer For No Operating System OS units the drivers are provided on the accompanying driver CD and they will also be available online at www elotouch com For Windows Operating Systems After the computer has booted up
10. XPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS User Manual Interactive Digital Signage e j SW601990 Rev A Page 27 of 32 Care and Handling The following tips will help keep your touchmonitor functioning at an optimal level eDisconnect the AC power cable before cleaning eTo clean the display unit cabinet use a cloth lightly dampened with a mild detergent elt is important that your unit remains dry Do not get liquids on or inside the unit If liquid does get inside have a qualified service technician check it before you power it on again eDo not wipe the screen with a cloth or sponge that could scratch the surface eTo clean the touchscreen use window or glass cleaner applied to a clean cloth or sponge Never apply the cleaner directly to the touchscreen Do not use alcohol methyl ethyl or isopropyl thinner benzene or other abrasive cleaners Waste Electrical amp Electronic Equipment Directive WEEE sd This product should not be disposed of with household waste It should be deposited at a facility that enables recovery and recycling Operating System Recovery Windows 7 If for any reason the Elo Computer Modules operating system and software need to be recovered please contact Elo Touch Solutions from the information found on page 32 Note All data is deleted during the recovery process The user bears responsibility for data and software bac
11. allation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturers approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on If you determine that this equipment is causing the interference try to correct the interference _ User Manual Interactive Digital Signage e j SW601990 Rev A Page 29 of 32 by using one or more of the following measures i Move the digital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver iii Reorient the affected receivers antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any O cables that the digital device does not use Unterminated VO cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing
12. an be toggled on or off When the light sensor is enabled the brightness cannot be changed manually Brightness Increase decrease monitor brightness Default 65 Contrast Increase decrease monitor contrast Default 50 Clock Allows fine adjustments of the panels pixel dot clock Not applicable when using HDMI DisplayPort video or the Computer Module Phas Allows fine adjustments of the panels pixel dot clock phase Not applicable when using HDMI DisplayPort video or the Computer Module Automatically adjusts the system clock to the input analog VGA video signal affecting Auto Adjust the H position V position Clock and Phase menu items Not applicable when using HDMI video or the Computer Module Moves the image horizontally on the display in single pixel increments H position Default centered Not applicable when using HDMI DisplayPort video or the Computer Module Moves the image vertically on the display in single pixel increments V position Default centered Not applicable when using HDMI DisplayPort video or the Computer Module Sh Adjusts sharpness of the displayed images arpness Default no sharpness adjustment User Manual Interactive Digital Signage SW601990 Rev A Page 20 of 32 Selects the displays color temperature The available color temperatures are 9300K 7500K 6500K 5500K and User Defined If the User Defined option is selected the Tamera user can change the color temper
13. ature by changing individual R G and B gains ona scale from 0 to 100 Default User Defined with R G and B all set to 100 Adjusts how long a period of OSD button inactivity the touchmonitor will wait before OSD Timeout closing the OSD The adjustable range is between 5 and 60 seconds Default 15 seconds Selects which language the OSD information is displayed in The available OSD languages are English French Italian German Spanish Simplified Chinese Language Traditional Chinese and Japanese Default English M Adjusts the rotation of the OSD text to match the physical mounting orientation ounting D efault Landscape OSD Moves the OSD location left and right on the display H Position Default 50 centered OSD Moves the OSD location up and down on the display V position Default 50 centered Volume Adjusts the volume of the internal speakers and headphone output Mute Toggles the audio output between Muted and Not Muted Default Not Muted information Displays basic monitor part number and serial number information Nothing is adjustable in this menu Recall Selecting Recall Defaults restores all factory default settings for OSD adjustable Defaults parameters except OSD Language and OSD Position and for Preset Video Mode timings Video Source The monitor continually scans for active video from VGA DisplayPort HDMI and the Computer Module This adjustment selects which of those input ports should be gi
14. cessed by 1 Right clicking the My Computer icon and selecting Properties from the drop down menu or 2 Click the Start button go to the Settings gt Control Panel menu and selecting the System icon User Manual Interactive Digital Signage e j SW601990 Rev A Page 26 of 32 Chapter 8 Safety amp Maintenance Safety To avoid risk of electric shock follow all safety notices and do not disassemble the touchmonitor or Computer Module They are not user serviceable Do not block or insert anything inside any of the ventilation slots The touchmonitor is equipped with a 3 wire grounding power cord The power cord plug only fits into a grounded outlet Do not fit or modify the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Only use the power cord that came with your Elo Touch Solutions touchmonitor Use of an unauthorized power cord might invalidate your warranty Ensure that your installation is equipped to maintain the specified environmental conditions listed in the units specifications on the Elo Touch Solutions website www elotouch com Environmental conditions for transportation and storage Temperature Operating 0 C to 40 C Storage Transportation 20 C to 50 C Humidity non condensing Operating 20 to 80 Storage Transportation 10 to 95 Altitude Operating 0 to 3 658m Storage Transportation 0 to 12 192m Caution for Computer Modules RISK OF E
15. e Digital Signage TOUCH SW601990 Rev A Page 10 of 32 SOLUTIONS Operating System Setup Windows 7 Operating Systems The initial setup of the operating system takes approximately 5 minutes Additional time might be needed for different touchcomputer hardware and operating system configurations You will need to connect an external mouse and or keyboard into the Computer Module connector panel to execute these steps To set up the Windows 7 for the Computer Module turn on the touchcomputer and follow the instructions on the screen Selecting the Language Windows uses English as the default language in menus and dialog boxes You can change this language to suit your preference Click Customize The Regional and Language Options window appears Select the Languages tab If required check the boxes for Install files for complex script and right to left languages and Install files for East Asian languages Select the Regional Options tab Select your preferred language from the drop down list in the Standards and Formats pane Select your location from the drop down list in the Locations pane Click Apply and then OK Choosing the computer name You will be prompted to enter the computers name Choosing the Windows Update settings You will be prompted to select the Windows Update settings Selecting the Time Zone When the following window appears you can change the Computer Modules time zone date a
16. he AC power cable is properly connected Verify the AC power source is functioning Disconnect the AC power cable and verify that the Computer Module is properly installed Reconnect the AC power cable Use the OSD to increase the brightness Use the OSD to increase the contrast If the Power Status LED is blinking the monitor or Computer Module may be in SLEEP mode Press any key move the mouse touch the touchscreen to see if the image reappears Adjust your computers resolution timing mode to be within the allowable timing ranges specified for your touchmonitor on the Elo website www elotouch com Verify your computer or Elo Computer Module has Touch functionality doesn t work the latest drivers installed Refer to the Setup chapters for details The touchmonitor does not respond when turning on the system The Computer Module does not respond when turning on the system Monitor display is dim Monitor display is blank Monitor displays an Out Of Range message Technical Assistance Visit www elotouch com go websupport for online self help Visit www elotouch com go contactsupport for technical support See this user manuals last page for worldwide technical support phone numbers Technical assistance for the Computer Module with Windows OS is also available on the computer in the Support Information section of the Systems Properties menu The Systems Properties menu can be ac
17. ing The hinged plastic locks should be at the bottom 2 Open and remove all 4 hinged plastic locks There are 6 hinged plastic locks for the 7001L unit 3 Once the locks are removed lift the cartons top lid off the bottom frame 4 With the top lid removed you now have access to the touchmonitor and the included accessories _ User Manual Interactive Digital Signage e j SW601990 Rev A Page 5 of 32 Note For your health and safety it is strongly recommended that at least two people handle lift or move these touchmonitors Elo recommends safe lifting techniques as described in OSHA NIOSH Guidelines Check that the following items are present and in good condition e Touchmonitor e User Manual CD e Quick Install Guide eCables o HDMI USB North America power Europe Korea power U K power Argentina power Taiwan power China power Korea power Japan power amp Japan 3pin 2pin adapter eCable cover screws will be attached to the cable cover Unpacking the Digital Signage Computer Module Open the box Check that the following items are present and in good condition e Digital Signage Computer Module e Quick Install Guide eCable Cover eUser Manual CD User Manual Interactive Digital Signage e j SW601990 Rev A Page 6 of 32 Chapter 3 Touchmonitor Installation Connector Panel amp Interfaces Remove the cable cover on the bottom rear when viewed in landscape orientation to access the t
18. kup and archiving Elo Touch Solutions does not accept liability for lost data or software Note The end user must comply with the Microsoft Windows Licensing Agreement User Manual Interactive Digital Signage e j SW601990 Rev A Page 28 of 32 Chapter 9 Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturers label Connection to a different power source than those specified herein will likely result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power The mains plug is a used as a disconnect device therefore install the LCD monitor combination near the wall outlet so that the mains plug can be accessed easily Il Emissions and Immunity Information Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interfere
19. lution matches the LCD panels native resolution See the display specifications on the Elo website www elotouch com to find your touchmonitors native resolution Operating in other resolutions will degrade video performance and is not recommended For computer output resolutions at non native resolutions the monitor will scale the video to its panels native resolution For smaller input video resolutions this involves stretching the input image in the X and Y dimensions to fit the panel For larger input video resolutions this involves compressing the input image in the X and Y dimensions to fit the panel An unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computers output video image is scaled by the monitor to fit the display This loss of fidelity is most apparent when viewing feature rich images at close distances for example images containing small font text Your touchmonitor will likely not require video adjustments However for analog VGA video variations in video graphic card outputs may require touchmonitor adjustments through the OSD to optimize the quality of the touchmonitors displayed image To reduce the need for adjustments for different video mode timings the monitor correctly scales and displays some of the video industries most common video timing modes User Manual Interactive Digital Signage TOUCH SW601990 Rev A Page 18 of 32 SOLUTIONS On Screen Display OSD Connected
20. nce in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Notice to Users in Canada This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information Technology Equipment ITE is required to have a CE Mark on the Manufacturers label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89 336 EEC indicated in European Standard EN 55022 Class A and the Low Voltage Directive 73 23 EEC as indicated in European Standard EN 60950 General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular inst
21. nd time After making any changes click Next to finish Windows Setup completes the OS installation User Manual Interactive Digital Signage e j SW6O1990 Rev A Page 11 of 32 Installing the Touchscreen Technology Software Drivers for Elo Computer Modules with Windows 7 Visit the Elo Touch Solutions website www elotouch com for e The latest touch driver e Additional touch driver information e Detailed touch driver installation guides e Touch drivers for other operating systems The Computer Module already has the Elo Touch Driver already installed on the computer This touch driver along with the Computer Module driver pack will be available with the CD that ships with the computer module Operating System Setup No OS No Operating System No OS units will require an operating system to be installed on them Once you have installed an OS image on your computer allow the system to automatically install all the available drivers You can download the latest Elo Touch Driver from the website mentioned above and proceed to install that driver on the computer or you can use the CD that ships with the computer module to access the touch driver and the computer module driver pack Refer to instructions in Chapter 3 User Manual Interactive Digital Signage e j SW601990 Rev A Page 12 of 32 Chapter 5 Mounting Note For your health and safety it is strongly recommended that at least two people handle lift or move
22. onitor To abruptly power off the Computer Module and touchmonitor press and hold the touchmonitor power button until the computer shuts off To gracefully shut down the computer module follow the Computer Modules operating systems normal power off procedure A Power Status LED is provided on the OSD Remote that functions according to the following table Touchmonitor Computer Module status LED status OFF OFF OOP SLEEP BLINKING The system consumes low power when in SLEEP and OFF modes For detailed power consumption specifications refer to technical specifications available on the Elo website www elotouch com Touching the screen will bring the system out of SLEEP mode similar to moving the mouse or pressing a keyboard key If long periods of disuse are planned unplug the AC power cable to save power The power ratings for the IDS 01 Series monitors are ET3201L ET4201L 100 240 Vac 50 60 Hz 3 6 1 5A ET7001L 100 240 Vac 50 60 Hz 5 2 1 A User Manual Interactive Digital Signage e j SW601990 Rev A Page 16 of 32 IntelliTouch Touchscreen Technology The IntelliTouch touchscreen can be re calibrated to your displayed video image if needed through the Calibration function in the Elo driver control panel Calibration will be required if the video source is rotated iTouch and iTouch Touchscreen Technology The iTouch and iTouch touchscreens can be re calibrated to your displayed video image if needed through
23. or cutting the line cord ground may in crease RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experienced radio or television technician Agency Certifications The following certifications and marks have been issued or declared for this monitor Argentina S mark Australia C Tick Canada CUL Canada IC China CCC China RoHS Europe CE Japan VCCI Mexico NOM Russia amp CIS GOST United States FCC United States UL User Manual Interactive Digital Signage i SW601990 Rev A Page 30 of 32 Chapter 10 Warranty Information Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship The warranty for the touchmonitors Computer Module and their components is 3 three years Seller makes no warranty regarding the model life of components Sellers suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if
24. oss cost or expenses including reasonable attorneys fees attributable to Buyers products or representations or warranties concerning same User Manual Interactive Digital Signage e j SW601990 Rev A Page 31 of 32 Check out Elo s Website www elotouch com Get the latest e Product Information e Specifications e News on upcoming events e Press releases e Software drivers e TouchMonitor Newsletter Getting in Touch with Elo To find out more about Elo s extensive range of touch solutions visit our website at www elotouch com or simply call the office nearest you North America Latin America Europe Elo Touch Solutions Tel 786 923 0251 Tel 32 0 16 35 2100 301 Constitution Drive Fax 32 0 16 35 2101 F 931 0124 Menlo Park CA 94025 ax 309 3910 elosales elotouch com www elotouch com ar Tel 800 ELO TOUCH Tel 800 557 1458 Tel 650 361 4800 Fax 650 361 4722 customerservice elotouch com Copyright 2012 Elo Touch Solutions Inc All rights reserved Asian Pacific Tel 81 45 478 2161 Fax 81 45 478 2180 www tps co jp User Manual Interactive Digital Signage SW601990 Rev A Page 32 of 32
25. ouchmonitors connector panel Pictures of the connector panel and interfaces The OSD connection is in red 3201L 4201L 7001L Images of monitor back I O ports with OSD remote HEADPHONE OUTPUT AUDIOLINEIN a ee id eS PETICA RI Er j 7 i ER SS SJ 2 y 7 j 1 af TOUCH USB J o AC POWER IN VGAINPUT DISPLAY PORTIN _REMOTE OSD x my lt q gt mer A AA A Aa 9 9 SE ie elo Touchmonitor Connections to an External Computer 1 Connect the HDMI cable between the monitor and the video source 2 Connect the USB touch cable between the monitor and the PC 3 Connect the remote On screen Display OSD via the remote OSD connector seen in red above 4 Select the correct power cable for your region Connect it between the AC power source and the touchmonitors POWER IN connector 5 The touchmonitor ships in an ON state Use the remote OSD to access the On Screen Display Menu User Manual Interactive Digital Signage e j SW601990 Rev A Page 7 of 32 Installing the Touchscreen Technology Software Drivers Elo Touch driver software installation is required for your IDS 01 series touchmonitor in order to utilize all of the features that are available through the Elo Tray Note Optical Touchmonitors are capable of working independent of the
26. possible The notice must be received by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyers expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Sellers options either i modifying or repairing the Product or ii replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Sellers expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Sellers option take place either at Sellers facilities or at Buyers premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Sellers option either refund to Buyer or credit to Buyers account the purchase price of the Product less depreciation calculated on a straight line basis over Sellers stated Warranty Period These remedies shall be the Buyer
27. s MDC Protocol allows the user to choose between IIC and RS232 mode for the MDC utility Support amp Help Provide information about help and support System Temperature Provides the system Temperature information If the Elo computer module is inserted there will be a secondary line showing that temperature information All touchmonitor adjustments made through the OSD are automatically memorized as soon as they are entered This feature saves you from having to reset your choices every time the touchmonitor is unplugged or powered off and on If there is a power failure the touchmonitor settings will not default to the factory specifications OSD and Power Lockouts Press and hold the Menu and lt buttons for two seconds to enable disable the OSD Locking feature When the OSD Locking is enabled pressing any of the Menu Up Down or Select keys will have no effect on the system Press and hold the Menu and gt buttons for two seconds to enable disable the Power Locking feature When the Power Locking is enabled pressing the power switch will have no effect on the system User Manual Interactive Digital Signage lp SW601990 Rev A Page 22 of 32 Audio Audio from the touchmonitor Line In touchmonitor HDMI touchmonitor DisplayPort Computer Module Line In or Computer Module HDMI or DisplayPort ports can be played over the touchmonitors internal speakers See the Audio Source O
28. s exclusive remedies for breach of warranty Except for the express warranty set forth above seller grants no other warranties express or implied by statute or otherwise regarding the products their fitness for any purpose their quality their merchantability their non infringement or otherwise No employee of Seller or any other party is authorized to make any warranty for the goods other than the warranty set forth herein Sellers liability under the warranty shall be limited to a refund of the purchase price of the product In no event shall Seller be liable for the cost of procurement or installation of substitute goods by Buyer or for any special consequential indirect or incidental damages Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyers intended use of the Products and of any system design or drawing and ii determining the compliance of Buyers use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyers products which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims l
29. tes Windows is a trademark of Microsoft Corporation User Manual Interactive Digital Signage lp SW601990 Rev A Page 2 of 32 Table of Contents Chapter 1 Introduction cecee ee Re GR Re Ge Re GR Re Ge Re ee 4 Chapter 2 Unpacking ee ee Re cece Ge Re GR Re Ge Re Ge Re Ge Re ee 5 Chapter 3 Touchmonitor Installation ee ee ee Re ee 7 Chapter 4 Computer Module Installation ee ee ee 9 Chapter 5 MOURUNG EG ee EG oe eo oe 13 Chapter 6 Operation ee ee Re GR Re Ge Re GR Re Ge Re Ge Re Ge Re ee 16 Chapter 7 Technical Support ese Re RR Ge Re GR Re Ge Re ee 26 Chapter 8 Safety amp Maintenance ee ee se Re Ge Re Ge Re ee 27 Chapter 9 Regulatory Information ee se se ee Ge Re Ge Re ee 29 Chapter 10 Warranty Information ee ee se Re Ge Re Ge Re ee 31 User Manual Interactive Digital Signage lp SW601990 Rev A Page 3 of 32 Chapter Introduction Product Description Your new Interactive Digital Signage Touchmonitor combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design This combination of features creates a natural flow of information between a user and the touchmonitor This touchmonitor incorporates a 24 bit color active matrix thin film transistor digital signage LCD panel to provide superior display performance Its Full HD resolution of 1920x1080 is suitable for displaying graphics and
30. the Calibration function in the Elo driver control panel Calibration will be required if the video source is rotated Optical Touchscreens Technology When connected to Windows 7 computers the touchmonitor can report 4 simultaneous touches Gesturing Images For IntelliTouch and iTouch screens the following gestures are possible Single Touch Gestures and their Functions Swipe The ability to swipe through from one picture to another or drag an icon For iTouch Plus and Optical screens the following gestures are possible Dual Touch Gestures and their Functions Swipe The action of moving a finger across the screen The ability to swipe through from one picture to another or drag an icon Pinch Zoom Place two fingers on the screen and move them closer together to zoom in Move your fingers away from each other to zoom out Zoom into a picture or zoom out of one Before zoom After zoom User Manual Interactive Digital Signage el TOUCH SW601990 Rev A Page 17 of 32 SOLUTIONS Rotate A picture can be rotated 360 i ey Lg PA ol sek In addition to the above gestures Optical units have the ability to pinch and zoom two different pictures at the same time because 4 simultaneous touches are supported Video An LCD panels native resolution is its width and height measured in number of pixels In almost all cases an image displayed on an LCD monitor will look best when your computers output reso
31. ven priority to be displayed If a Computer Module has been detected the video selection priority will be as follows 1 HDMI 2 DisplayPort Will be the primary video source for the Elo Computer Module If a Computer Module has not been detected then the default video priority selection will be as follows 1 HDMI 2 VGA 3 DisplayPort User Manual Interactive Digital Signage SW601990 Rev A Page 21 of 32 Audio Setting Selects which audio source is heard over the monitors The volume can be muted and unmated Also the level of the volume can be changed from 0 100 Default 50 If there is no Computer Module plugged in and the video source is HDMI the options are Line In and HDMI Default Line In If there is no Computer Module plugged in and the video source is VGA the only option is Line In If a Computer Module is plugged in and therefore the input video is Computer Module HDMI the options are Elo Computer Module HDMI Elo Computer Module Line In and Line In Default Elo Computer Module HDMI Preference Standard Movie Gaming Photo modes can be chosen depending on the users preference Default Photo OSD menu The Horizontal position vertical position OSD rotation and OSD timer can be changed from here Language Settings can be changed Recall Defaults set the system back to the preset standards Information display information about the monitor and system Other Setting
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