CRU RTX800-XJ
Contents
1. ETT RTX 800 XJ USER MANUAL TrayFree technology RTX800 XJ can be used without the use of trays Simply slip in SAS or SATA drive and shut the door Two SFF 088 SAS SATA 6 Gbps multilane connections RTX800 XJ comes with 2 LEDs per bay for power and access lt Each hard drive has its own data channel for maximum speed Sturdy aluminum case provides excellent heat dissipation and rugged durability Heavy duty handle allowing for easy transport RTX80 J User Manual 00 0002 REV 1 CRU Table of Contents 1 Pre Installation Steps 1 1 RTX800 XJ Accessories 71 2 Identifying Parts 2 Installation 2 1 Installing a Host Bus Adapter HBA 2 2 Installing Hard Drives 2 3 Connecting and Powering 3 Usage with Mac and Windows Operating Systems 3 1 Usage with Macintosh Computers 31 1 Formating dive 3 12 Mounting and volumes 3 13 Creating a bool dive 3 2 Usage with Windows Operating System 32 1 Formatting a drive 13 22 Mounting and unmounting volumes 3 Frequently Asked Questions FAQ of n al P m Technical Specifications s RTX80 J User Manual 00 0002 REV 1 CRU 1 Pre Installation Steps 1 1 RTX800 XJ Accessories Check the accessories with your RTX800 XJ Please contact CRU If any parts are missing or damaged2. The box should contain the following items RTXB0O XJ unit 1 Power cord 1 Quick Star Guide and warranty info T Mulane SAS SATA cable SFF 3088 RIX800 XJ bundles and forensic bundles only ATTO Express SAS HERD Adapter RTX800 XJ bundles only RedPort SAS 6G card RTX800 X3 forensic bundles only 12 Identifying Parts Take a moment to familiarize yourself with the parts of tho RTX800 XJ This wil help you to better understand the remaining instructions Front View Rear View RTX80 J User Manual 9 80 002 REV 1 CRU 2 Installation 2 1 Installing a Host Bus Adapter HBA Optional Install a host bus adapter HBA with muli lane SAS SATA ports imo an empty expansion slot inside your computer The folowing general steps will work for most cards Instructions for individual cards may vary so consult your card s user manual a Power down the computer system b Insert the PCI card into an available PCI slot Do not force it but it will take frm pressure to fuly seat the interface may help to gently rock the card back and forth as you apply pressure Once the card is ful seated in the siot secure itin place with a scrow d the computer back Drivers for the R680 that comes with the ATX 00 XJ Bundle can be found at ATTO s website Drivers for the RedPort SAS 6G card are also found at the ATTO website Use the drivers for the ATTO ExpressSAS H64
3. 1 Usage with Mac OS X 3 1 1 Formatting a Drive format use Disk Utility pictured below which can be found in the Applications folder Click on the drive in the window to the lat b Click the Erase tab in the window to the right Seloct the format type Most users prefer Mac OS Extended with Journaling HFS which is required for compatibilty with Time Machine OS 10 5 or newer t you need to use your Product Brand Model with both Mac and Windows computers select MS DOS Filo System instead 4 Enter a name for the new volume and then click Erase to start the process cinis kia a aD aba ida 3 12 Mounting and Unmounting Volumes ifthe hard drive installed in the ATX is already formatted an icon representing the drive s volume will appear mount on the desktop You can begin using the volume right away the drive is unformatted message wil appear on the desktop saying that the disk is unreadabie Use OS X s Disk easily format the drive see section above Unmount the volume before powering down the unit by dragging the volume s icon to the trash bin or by selecting the volume thon pressing Command E Disconnecting the unit without fst unmounting the volume can result in data loss RTX80 J User Manual 9 80 002 REV 1 3 1 3 Creating a Boot Drive activate this feature you must fist install OS X on the hard drive in your carrier Tha easies
4. 4 RedPort SAS 6G was designed in partnership with ATTO and is based on ATTO s H644 hardware 2 2 Hard Drive Installation Instali a SATA Serial ATA hard drive into each bay Simply pull the ejection handle to open tho bay door side in your SAS or SATA drive and shut the door behind it Tha drive is inserted with the label up the connection on the drive inserted first With RTX800 XJ you can lock Ine bay for additional Security but make sure unlock it before puling on the ejection handle again NOTE Wany ore dries are noces aor L powering anhe urt 1y the lowing tape at hs power Z Remove the devel in question 3 Rainer the arvele 2 3 Connecting and Powering RTX800 XJ RTXBOO XJ has two multlane SAS SATA SFF 8088 connections on the rear of the unit These Connections can go to any host bus adapter so long as the proper converter cable is attached RTX8OD XJ Bundio includes the appropriate cables Plug in tno SAS SATA cable from your computer to the RTXB00 XJ Plug in the power cord With hard drives in the uni tum it n RTX800 XJ is ready to use Muti ane SAS SATA connection SFF 8088 If the hard drives are already formatted ATX can be used right away Il the hard drives are brand new he formats are not compatible with your computer the drives will need to bo formatted before being used RTX80 Manual A9 80 002 REV CRU 3 Usage with Mac and Windows Operating Systems 3
5. Ds only to give a brief description of the advantages of the different types mentioned Manual A9 80 002 REV CRU Why is my hard drive experiencing data corruption Many things can cause data corruption on hard drives whether they aro inside your computer or inside an extemal storage product Malicious software OS bugs failure te properly disconnect external devices or no reason at all Data corruption or loss is therefore not covered by warranty this is the case with all rational companies inthe storage industry The first thing to is restarting both the computer and tho external device If tho data is stil corrupted ry running builtin OS ilies such as Mac OS Xs Disk First Aid on the hard drive For best results boot your computer with a Mac OS X Installation CD and launch Disk Utity from the CD When you reach the Mac OS Installation program you can run Disk Utilty from one of the menus at the top of the screen From Disk Ulli you can run Verity Disk and Repair Disk to find and fix any errors that may be present in your Mac OS installation if the OS utity doesnt help you may need Data Rescue This great solution for recovering lost data from a hard drive which has suffered data loss or corruption If there Is a true hardware fallure of your hard drive that prevents it from communicating with your computer there is no software solution in existence that can fix thi problem However since we cannot te
6. a ATTO ExprossSAS P680 Adapter that comes with the RTX800 X bundle it is capable of creating RAIDS Please see the ATTO ExpressSAS R680 Adapter manual at vatwattotech com for instuctons on seting up such RAIDS Hone of the hard drives fails how wil know How do I replace It The ATTO Configuration Tool is where you d find hard drive failure alerts twill show if there are any failed drives or degraded RAID states What type of cable plugs into RTX800 XJ RTXB0 XJ s connection type is SFF 8088 RTX amp DO XJ bundles ship with two SFF 8088 to SFF 8088 cables My RTXB00 XJ does not mount when I turn it on is something wong There aro few trouble shooting stops that can be taken to fix the problem Fist check to make sure that drivers have been installed for the host bus adapter If you are using new HBA chances are that the newest drivers haven t been installed on your system yet Check the HBA vendor website fr the latest rivers and install those Another reason the drives won t mount is that they may not be formatted If you bought drives from WiebeTech with your 0 then we ve formatted the drives for you lf you purchased drives separately then you ll need to formal the drives Section 3 of this manual will give you basic instructions or formatting hard drives The final check should be for hardware connections Ba sure that the HBA is seated frmly in place Also check to make sure the data
7. connections are plugged in correctly and firmly i you stili running into trouble then contact Technical Support for further trouble shooting What is RAID What are the benefits of using It Tho two most common types of RAID aro Mirrored RAID 1 and Striped RAID 0 Mirrored is the most secure but not as fast as a Striped RAID Striped PAIDs are faster but not secure Here s why A Striped RAID splits the incoming data into two or more paths depending on how many drives are used in the RAID Each path goes to a diferent drive This divides the workllow so the incoming data is written faster Each drive writes a fraction of the total data and stores it There is no redundancy in the stored data if one drive should fall information across the Striped RAID 0 is lost Tho Mirrored RAID 1 is slower because it writes te same data to two or more drives If one drive should a mirror image of the dala is stil stored on the remaining drive s The more drives thal are used Ina safer the data becomes Another RAID scheme is RAID 5 Raid 5 is a Striped RAID with redundancy In other words the drives aro striped together in a single volume but portions of the data are evenly spread out over segments of the remaining drives 1f ono drive should fail the remaining drives contain of the data that was stored on the failed drive There are other RAID schemes that may be used This is not meant to be a tutorial on RAI
8. d using these drives even with the firmware update RTX80 J User Manual 9 80 002 REV CRU 5 Technical Specifications Product ATXEKI Fost Interfaces Mulla SASISATA SFF 8088 Drive Types Supported 353nch SATA or SAS hard drives TrayFree Technology Yes Power LED Yes Access LED Yes Widows 7 Vista XP Operating System Windows Server 2012 2008 and 2003 product fames Requirements OS X 10 4x or higher Linux disirbulions tat suppor the connection type used Operating Temperature 50 5 Fahrenheit 10 30 Celsus Operating Humidity 5 95 noncondensing Power Swich 2 pasion OF NS ngu TOZOVAC Power Supply Output 350 Wats Cooling Fan Dual Bem Boarng Fans External Material urinum aloy case ZU witout drives 3 Ee wih dres unis Gr Dep oie 27 bs without drives 39 os wih drives bundles Dimensions 27mm x 180mm x 315mm pum Technical Support standing and ready TS help Contact Technical Suppor through ens datapor com support or 800 280 9800 or S60 816 1800 2012 CRU Grup LLC AI ignes reserved RTX rd rare ademas ot CRU Acquisitons Group LLC her are the property af iheir espace owners Product Warranty CR Dato CRU warrants mis product to be tres ol detects n materal and workmanship ara prod ot ear Hors inal c
9. l purchase CRU waranty is noniransterabie sted othe oin purchaser Limitation of Listy The set rh n a agerent replace al amer wamaniles CRU expel disclaims a ane waren inci but united io ped warranties of merchaniaiy and tne for parlcuar purpose and ror tingement lt pasty Hgts i respect lo the documertaton nd arde No CRU dealer agen authorized a make any dian Warsi of aan oe warranty In no event il CRU c fs supple be lai or any cot of procurement ot subsite products or services ost protas os ol iomalon or dala computer lluckon other special adet consemuent or edel damages arising in any way out ol e e use lc eat to use any CRU product or sre even it CRU Pax een advised ol ha posit ol euch damages In ro case shal CRU ly exceed e actual money pi he produce at issue CRU reserves ig lo make rodiaore adstons to a rote or ating on addtional Tail Conplance Seen Tn vcs amples nth Par ore FC se Oper eset te te oigo conden Theo 3j Uana pomar supp uan AFI racing rie sponte Snes m tha Dp Fe saver ake RTX800 XJ User Manual A9 800 0002 REV 1 0 10
10. ll you with any certainty whether or not You are experiencing hardware failure in your particular hard drive we would encourage you to download a free demo version of ProSoft s Data Rescue from www prosoflong Itis limited in that it only allows You to recover one fle por session but it wil tell you if it even sees any fles Can I access drives formatted NTFS on my Mac OS 10 3 or higher allows drives formatted in NTFS to mount and be seen as read only volumes Data may not bo written to the drives but it may be copied from the drives What brandsimodels of drives work best with the ATTO RAID host card A ATTO Technologies the manufacturer of this RAID host card recommends using enterprise class SATA or SAS drives with this card Such drives generally have higher tolerance for command timeouts and reries which improves RAID performance and compatibility Desktop class drives are not recommended but some brandsimodels have been tested with this card with no problems found Hitachi Deskstar drives Western Digital 2TB Sparta and Mantis drives though non models may need to be configured in 1 5GHz mode via a small plastic jumper on the rear of the drive This improves compatibility and does not affect throughput Seagate 7200 11 AS series dives should not be used Performance varies depending on the drive s firmware revision they work best with firmware version sdta or newer but ATTO does not recommen
11. t way to do this is to clone an existing system drive using a utility such as Carbon Copy Cloner or Super Duper Next 90 to System Preterences Startup Disk A window wil list the available bootable volumes Select the volume from which you wish ta bool Another method isto hold down the Option key during boot up A screen should appear that allows you select the volume you wish to use This is usetu if you are only sporadically booting from the hard drive 3 2 Usage with Windows Operating Systems When you first mount drive to a Windows operating system a pop up window will ask you if you would 1 to format it Click Format Disk and skip to Stop F If the prompt does not pop up use tho Disk Management utity by folowing these steps Right click on the My Computer icon on the desktop Windows XP or the Computer button in the Start Menu Windows Vista 7 Server 2008 Server 2008 R2 Server 2012 then select Manage For Windows 8 select your Desktop then open Windows Explorer from tho toolbar Right click on Computer in the left hand navigation pano and select Manage The Computer Management window will open b In the left pane of this window letclick on Disk Management labeled 8 in the picture below The drive should appear in the list Disks in the lower middle ight pane You may need to scroll down to soo it If the drive is already formatted you can identity it easily by its volume name If the De
12. tion in the Start Menu Windows Vista 7 Server 2008 Server 2008 R2 or by clicking on Computer in the navigation pane of a Windows Explorer window Windows 8 Windows Server 2012 3 2 2 Mounting and Unmounting Volumes If the hard drive inside of the RTX carrier is already formatted you can begin using the volume right away When the RTX is properly connected and tumed on a window may open to allow you access to the volume If window appears find the volume by double clicking on the My Computer icon on the desktop Windows XP by clicking the Computer button in the Start Menu Windows Vista 7 Server 2008 Server 2008 2 or by clicking on Computer in the navigation pane of a Windows Explorer window Windows Windows Server 2012 Unmount the RTX before powering it down by let clcking the green arrow icon on tho task bar in Windows XP ortho USB plug icon with the green checkmark on the Desktop task bar Windows Vista 7 8 Server 2008 Server 2008 R2 Server 2012 and thon selecting the proper device from the menu that pops up You may have to click the Show Hidden Icons arrow on the task bar to find the correct Windows will indicate when itis safe to disconnect the RTX Disconnecting the unit without first ejecting it can result In data loss CRU 4 Frequently Asked Questions FAQ How do I set up the RAID on my product RTX800 X by itself doos not have RAID capability However coupled with
13. vice Properties Box labeled C in tho picture below says Not Iniilized you l need to initialize the disk betore formating it Right click on the Device Properties Box and select Initialize Disk If you are prompted to select a partition select MBR for volumes 2TB or smaller or GPT for volumes larger than 2TB Note Windows XP does not support GPT for volumes larger than 2 4 To format the volume right click the Drive Properties Box labeled D in the picture below and select New Partition Windows XP or New Simple Volumo Windows Vista 7 Server 2008 Server 2008 R2 Server 2012 Manual A9 80 002 REV CRU e Unless you wish to customize the settings in these dialog prompts Next on the Select Partition shows up in Windows XP oniy Specify Volume Partition Size and Assign Drive Letter or Path dialog prompts leaving the default setings 1 You will now soo a window that allows selection of a flo system Choose NTFS and enter a name for he new volume Be sure to check the box labeled Quick Formar which wil ensure that the formatting process takes less than a minute Next and than Finish to start the format process When the format is complete the Drive Properties Box wil update to show the new volume name The new volume can now be found by double Clicking on the My Computer icon on the desktop Windows XP by clicking on the Computer bu
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