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HP Pavilion 14-b107sa

1. ETE 65 Operating environment 2 ie cct ri Iren Laer ri d e Fr tu cR Cd rdv xc dE uu vx du v eau 65 13 d eiprlrupdsicle jj M 66 viii 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after setup fun things to do with your computer and where to get more HP resources Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows features 29 TIP To quickly return to the computer Start screen from an open app or the Windows desktop press the Windows key em on your keyboard Pressing the Windows key again will return you to the previous screen If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 13 Become familiar with the computer hardware and software Go to Getting to know your computer on page 3 and Enjoying entertainment features on page 18 for information Update or purchase antivirus software Learn more at Using antivirus software on page 53 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 59 Fun things to do You know that you
2. Input power Rating Operating voltage and current 19 5 V dc 3 33 A 65 W Ommo DC plug of external HP power supply Ey NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms E NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Input power 65 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them
3. Z WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connecting a headset microphone To record audio connect a headset microphone to the audio out jack audio in jack on the computer For best results when recording speak directly into the headset microphone and record sound in a setting free of background noise Checking the sound To check the audio functions on your computer follow these steps 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound 3 When the Sound window opens select the Sounds tab Under Program Events select any sound event such as a beep or alarm and then select Test You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 From the Start screen type s and then select Sound Recorder 2 Select Start Recording and speak into the microphone Save the file to your Desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings on your computer 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound Using video Your HP computer
4. M 3 RIOM SIG has sscces E M 3 Mj 5 BI m 6 oom LACE 7 TouchPad PE 7 Be M 8 Buttons and speakers eet pt e MERE RE REN UG atalanien seed Mdacseanaa MERE EAPM MT RR 9 OV Seats adu sce canis cee rst ce sea A eee d ues seattle ces p Laer ean Ex A outa E rx cee 10 ife 11 Bo Aaa E AA EE A A 11 3 Conneclng Oane WOR ssns N aoa aaa 13 Connecting to a wireless network 000 0 cece eee etter eee etn e ee eee e eee e et nennen nennen enne 13 Using the wireless controls ssssssee nennen ennemis 13 Using the wireless button sessssesseeee nenne eee 13 Using operating system controls ssssss emm 13 Using a WLAN serioak Mcduieasdavhautcande acaedanes is EA 14 Using an Internet service provider seessseeeessrressesrrnesesennnaarnnnnaaatennnaannannaaaeeena 14 setting up a WLAN eerie icem dne i Razas E REL ce ERR ee RRRERE e Hazes 15 Configuring a wireless router ssssssssee emm 15 Protecting your WLAN cin Ge t add e S peed ERE Re deese ds 15 Connecting tora WLAN iuueni aee EARTE navies 16 Using Bluetooth wireless devices select models only ssssssssesssss 16 Connecting to a wired network sssssssssseseeeeneenn mene nne en nennen
5. display device such as HDTV monitor projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions A Toopen Intel Wireless Display from the Start screen type w and then select Intel WiDi Ey NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video files CyberLink PowerDVD select models only helps you manage and edit your audio and video collections A Toopen CyberLink PowerDVD from the Start screen type c and then select CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help 22 Chapter4 Enjoying entertainment features 5 Navigating using touch gestures pointing devices and the keyboard Your computer allows navigation using touch gestures in addition to the keyboard and mouse Touch gestures can be used on your computer TouchPad or on a touch screen select models only Ey NOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Review the Windows 8 Basics guide included with your computer The guide provides information on how to perform common tasks using the TouchPad touch screen or the keyboard Your computer also has special action keys or hot key functions on the keyboard to perform routine task
6. see Using a USB device on page 43 4 iol Audio out headphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio cable Also connects an optional headset microphone The jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Left side 5 Display Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 2 Webcam light On The webcam is in use 3 HP TrueVision HD Webcam Records video captures still photographs and allows you to video conference and chat online using streaming video To use the webcam from the Start screen type c and then select CyberLink YouCam 4 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see
7. software CyberLink PowerDVD 22 Disk Cleanup 48 Disk Defragmenter 47 software updates installing 53 speakers connecting 19 speakers identifying 9 19 storing a battery 39 stretch touch screen gesture 29 supported discs recovery 60 system information hot key 34 system recovery 63 system restore point creating 59 restoring 61 T tapping TouchPad gesture 24 temperature 39 testing an AC adapter 41 touch gestures 23 touch screen gestures 30 31 edge swipe gestures 30 edge swipe gestures 30 one finger slide 27 pinch 29 press and hold 28 right click 28 tapping 28 touch screen using 27 TouchPad 23 TouchPad buttons 7 TouchPad gestures 23 26 edge swipe gestures 27 pinching 25 scrolling 25 tapping 24 zooming 25 TouchPad light 7 TouchPad on off button 7 TouchPad zone identifying 7 traveling with the computer 12 39 49 turning off the computer 42 U unresponsive system 42 USB 2 0 ports identifying 5 19 USB 3 0 ports identifying 4 19 USB cable connecting 44 USB devices connecting 44 description 43 removing 44 USB hubs 43 using external AC power 40 using passwords 51 V vents identifying 5 11 video 20 Ww warranty period label 11 webcam 19 webcam light identifying 6 18 webcam identifying 6 18 Windows backup 60 File History 60 61 Refresh 61 62 reinstall 61 62 remove everything and reinstall option 62 reset 62 restoring files 61 system restore point 59 61 Windows applications key
8. Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal surface of the component If you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 66 Chapter 13 Electrostatic Discharge Index A AC adapter 4 AC adapter testing 41 action keys decrease screen brightness 32 functions 32 Help and Support 32 identifying 10 increase screen brightness 32 next track or section 32 play pause resume 32 previous track or section 32 switch screen image 32 using 32 volume down 32 volume mute 33 volume up 33 wireless 33 antivirus software using 53 audio 19 audio functions checking 20 audio in microphone jack 5 audio out headphone jack 5 19 B back up personal files 60 backing up software and information 54 backups 59 battery conserving power 39 disposing 40 replacing 40 storing 39 battery bay 11 12 battery information finding 38 battery lock identifying 11 battery power 37 battery release latch 11 battery temperature 39 best practices 1 BIOS determining version 56 downloading an update 57 updating 56 Bluetooth device boot order changing HP Recovery Manager 64 buttons left TouchPad 7 power 9 right TouchPad 7 TouchPa
9. HP and third party software updates installing 54 HP Recovery Manager 63 correcting boot problems 64 starting 63 HP Recovery media creating 60 recovery 64 HP Recovery partition 63 recovery 63 removing 64 hubs 43 l input power 65 installing critical updates 53 optional security cable lock 54 integrated webcam light identifying 6 18 Intel Rapid Start Technology 35 Intel Wireless Display 22 internal microphone identifying 6 18 Internet connection setup 15 Internet security software using 52 J jack audio in microphone 5 audio out headphone 5 19 network 4 RJ 45 network 4 RJ 45 network lights 4 K keyboard using 32 keyboard hot keys identifying 34 keys action 10 esc 10 68 Index fn 10 Windows 10 Windows applications 10 L labels regulatory 12 service 11 wireless certification 12 WLAN 12 LAN connecting 17 latch battery release 11 left edge swipe 27 30 lights AC adapter 4 caps lock 8 hard drive 4 mute 8 power 3 8 TouchPad 7 8 webcam 6 18 wireless 8 M maintenance Disk Cleanup 48 Disk Defragmenter 47 minimized image creating 63 minimized image recovery 63 model description label 11 mouse using 32 mouse external setting preferences 23 music 19 mute light identifying 8 N network cable LAN requirements 17 network jack identifying 4 0 operating environment 65 optional external devices using 44 original system recovery 63 P passwords Setup Util
10. Press and hold f11 as you press the power button Choose your keyboard layout Restore and recovery 63 3 4 Select Troubleshoot from the boot options menu Select Recovery Manager and follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 2 3 If possible back up all personal files Insert the first HP Recovery disc you created into an optional external optical drive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 64 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 2 3 4 Insert the HP Recovery media you created Restart the computer quickly press esc and then press f9 for boot options Select the optical drive or USB flash drive you want
11. Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required e Tocreate recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL or DVD R DL discs Do not use rewritable discs such as CDXxRW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive e f your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub e Be sure that the computer is connected to AC power before you begin creating the recovery media e The creation process can take up to an hour or more Do not interrupt the creation process e f necessary you can exit the program before you have finished cre
12. Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos A To start the webcam from the Start screen type c and then select CyberLink YouCam from the list of applications For details about using the webcam refer to the help for the app Using audio On your HP computer you can download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or the audio out jack audio in jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring HDMI audio settings on page 21 Before connecting speakers lower the volume setting Using the webcam 19 Connecting headphones You can connect wired headphones to the audio out jack audio in jack on your computer To connect wireless headphones to your computer follow the device manufacturer s instructions
13. and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 15 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 59 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 3 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 54 Chapter9 Securing your computer and information 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place Using an optional s
14. and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever Creating recovery media and backups 59 choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager Eyf NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Windows Help and Support From the Start screen type h and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive e Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place e HP
15. e Abroad range of how to information and troubleshooting tips Safety amp Comfort Guide To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides or go to http www hp com ergo Worldwide support web page To get support in your language go to http welcome hp com country us en wwcontact us html e Proper workstation setup e Guidelines for posture and work habits that increase your comfort and decrease your risk of injury e Electrical and mechanical safety information e Online chat with an HP technician e Email support e Find support telephone numbers e Locate HP service center locations Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides e Important regulatory notices including proper battery disposal information Limited Warranty To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select Warranty and services or go to http www hp com go orderdocuments e Specific warranty information about this computer You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In som
16. gestures select models only ssssssssseee eee 27 essei 27 Eee 28 ueiiidme c e M 29 Edge SWIPES spocie 30 Right edge SWIPE ssssssessssesee enne nennen rrr nen ener rrr 30 LOTECUGS SWING seis m 30 Top edge swipe and bottom edge swipe eeeeeeeeeeeneeeneeeeaeeeeeeeeeeaeeees 31 Using the keyboard and MOUSE 0 0 0 eecceeeeceeeeeeeeeeeeeee eee eeeeeee eee eeneaeeeeeseeeeeeeeeseeeaaeeeeseeeaaeeeeseeaaeeseeenaees 32 Using the acon Keys MIL 32 Using Microsoft Windows 8 shortcut keys sssssssee eem ees 33 Using the hot 22 1 ERR RE 34 E gp A 35 Initiating Sleep and Hibernation ssssssseeeeneemem enne n nnns Enant 35 Intel Rapid Start Technology select models only seee 35 initiating and exiting S eep iiie ee eer nat t etna tn EEE erre inland 36 vi Enabling and exiting user initiated Hibernation ssse 36 Setting password protection on wakeup ceceecceeeeeeeeeeeeeeeeeeeseceeaaeaaaeaaecaeeeeeeeeeeenenes 36 Using the power meter and power settings ssssssseeeeee emnes 37 Running
17. is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network To enhance your viewing enjoyment use the video port on the computer to connect an external monitor projector or TV Your computer has a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV iy IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions 20 Chapter 4 Enjoying entertainment features Connecting an HDMI device EY NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI ae 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e Second screen only View the screen image on
18. modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP E NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN e Use a firewall A firewall checks both data and requests for data that are sent to your network an
19. see Intel Rapid Start Technology select models only on page 35 2 Caps lock light White Caps lock is on which switches the keys to all capital letters 3 49 Mute light e Amber Computer sound is off e Off Computer sound is on 4 qi Wireless light 5 TouchPad light e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off e Amber The TouchPad is off e Off The TouchPad is on Chapter 2 Getting to know your computer Buttons and speakers Component Description 1 l Power button e When the computer is off press the button to turn on the computer e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Intel Rapid Start Technology select models only on page 35 To learn more about
20. the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 60 2 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type h and then select Help and Support 3 As you add photos video music
21. the display Press a key on the keyboard Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and the computer returns to the screen where you stopped working NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Enabling and exiting user initiated Hibernation You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 2 3 4 5 From the Start screen type power select Settings and then select Power Options from the list of applications In the left pane select Choose what the power button does Select Change Settings that are currently unavailable In the When I press the power button area select Hibernate Select Save changes To exit Hibernation briefly press the power button The power lights turn on and your work returns to the screen where you stopped working Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup 36 To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 2 3 Chapter 6 From the Start screen type power select Settings and then select Power Options In the left pane select Require a password on wakeup Select Chang
22. the external device only Each time you press f4 the display state changes Ey NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution for best results Configuring HDMI audio settings HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar On models with a touch screen press and hold the Speakers icon 2 Select Playback devices On the Playback tab select the name of the digital output device 4 Select Set Default and then select OK Using video 21 To return the audio stream to the computer speakers 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar On models with a touch screen press and hold the Speakers icon 2 Select Playback devices 3 On the Playback tab select Speakers and Headphones 4 Select Set Default and then select OK Using Intel Wireless Display select models only Intel amp Wireless Display allows you to transmit your computer content wirelessly to your receive
23. the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides 6 Chapter 2 Getting to know your computer Top TouchPad Component 1 TouchPad light Description e Amber The TouchPad is off e Off The TouchPad is on 2 TouchPad on off button Turns the TouchPad on or off 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Edge swipes on page 26 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Top 8 Component Description e White The computer is on 1 5 Power light e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information
24. to the operating system and other software may have become available after the computer left the factory Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer From the Start screen type update select Settings and then select Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support Installing software updates 53 Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html At this location you can also register to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems
25. 42 Shutting down turning off the computer sssssssseeee nenne eene nennen nnns 42 7 Managing and sharing information cocci uieoueei iius vbeeeac ie annnars RD RR ERRARE DURER 43 Usingia USB device reete eret a eee Pa or eia Ra E ETR 43 Connecting a USB device roter ede ree n tc dec Duc deu la edge dte dedi dice 44 Removing a USB device sssssssssssssssseeee eene nennen nnn enne 44 Connecting a powered USB device sssssssssssse eene enne 44 Inserting and removing a digital storage card sssssesssssseene enne 45 Sharing data and drives and accessing software sssssssssssssseeeene eene 46 o Maintaining your COmpUlet sueosuso eo ryan xao rox EFIE UE PESRERI SE FENX RENS E FEY Y XXANUE PEE RES S SE ERE NIISE EY RRGS PIYSRI SIS PNE 47 Improving performance 2 eeeeeeceeeeeceecaeccaeceeeeeeeeeeeeeeeeeee eee neret err err nnns nnns nsns nsns EEEE EESE Ennn EEn 47 Using HP SD DriveGUarq ieu eor E np RE Te noe DE eaae canes 47 Using Disk Defragmenter ice tei ai e e raa nod den 47 Using Disk Cleanup sesse irinin aie aa R iaai 48 Updating programs and drivers ssssesssseseenee eene enne nn TERA AEN 48 Cleaning your cOmbpUter iade tese cenae eene derent aad edu a be ERR REP AT REED eR eaa RR T 48 Cleaning the display sides and cover ssssssssssssssssssssee nennen 48 Cleaning the TouchPa
26. HP Recovery partition select models only allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recovery media do not work you can obtain recovery media for your system from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html fy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition to recover a minimized image select models only The HP Recovery partition select models only allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition 1 Press f11 while the computer boots
27. TouchPad or touch screen select models only to display the apps Select the All apps icon Right side Component Description 1 Power light e White The computer is on e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Intel Rapid Start Technology select models only on page 35 Finding your hardware and software information 3 4 Component 2 Hard drive light CO Description e Blinking white The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information about HP 3D DriveGuard see Using HP 3D DriveGuard on page 47 3 n Digital Media Slot Supports the following digital card formats e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDxC Memory Card e MultiMediaCard MMC 4 USB 3 0 ports 2 sse Connect optional USB 3 0 devices and provide enhanced USB power performance NOTE For details about different typ
28. Tp ecc Teka d ab Rueda oda RD DR RR REOR ERR Ad 56 Updating the BIOS TE 56 Determining the BIOS version einen nente etna andan ned anna Ehe dandas 56 Downloading a BIOS update nsciis narnia a ENNE eene AN nnne nnns 57 Using System Diagnostics sssssssssssesseeeneee n NEEE nn enemies 58 11 Backing up restoring and recovering eeeeeeeeeeeeeeeeeeeeeneeennnnn nennen nnne nnn nnn nnn nn nannten nannten nnns 59 Creating recovery media and backups sssssssseeee enne nennen nenne nennen enn 59 Creating HP Recovery media sssssssssssseseee eene NA TARNA RRRA 60 Restore and TeCOVENY EH 61 Using Windows Refresh for quick and easy recovery sssssseeee 62 Remove everything and reinstall Windows eseeen een 62 Recovering using HP Recovery Manager sssssssssseee emen 63 What you need to KNOW ssssssssseeeeeeeeenenee mener ener eene 63 Using the HP Recovery partition to recover a minimized image select models Ony D 63 Using HP Recovery media to recover sssssss eee 64 Changing the computer boot order sse 64 Removing the HP Recovery partition sssssseee ene 64 12 SpecilicallofiS redii rl Per XRRKPEPE SR a aE E AEA FUR UR PEE RUOR AXE ARo SeA ARE O RARE AT TRRRER PUPA NOR R MS 65 neue
29. Y User Guide Copyright 2012 2013 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition March 2013 First Edition September 2012 Document Part Number 697171 002 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the c
30. al docking expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions Z WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external AC power e The battery begins to charge e The display brightness increases e The power meter icon on the Windows desktop changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance 40 Chapter 6 Managing power Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC ada
31. and then select Help and Support Ef NOTE You may be prompted for your permission or password when using Refresh See Windows Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Select Settings 3 Select Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Scroll the right side choices down to display Refresh your PC without affecting your files 5 Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows iy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you pr
32. any time Improving performance 47 To run Disk Defragmenter 1 Connect the computer to AC power 2 From the Start screen type disk select Settings and then select Defragment and optimize your drives 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start screen type disk select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instructions Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to the HP website to download the latest versions of HP programs and drivers For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html In addition register to receive automatic upd
33. ard until it is firmly seated a A sound indicates that the device has been detected To remove a digital storage card Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 From the Desktop click or tap the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 On up e E NOTE If the card is not ejected pull the card out of the slot Inserting and removing a digital storage card 45 Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored on your computer Networked computers can exchange software and data with each other Ey NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or libraries on the same network 1 2 3 4 On the Desktop open File Explorer Select the Share tab on the Libraries window and then select Specific people Type a name in the File Sharing box and then select Add Select Share and then follow the on screen instructions To share information from your Local Disk 1 2 3 4 5 On the Desktop open File Explorer Se
34. ases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer For more information about computer viruses from the Start screen type support and then select the HP Support Assistant app Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 48 Installing Windows updates Updates
35. ate notifications when they become available Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition If you don t clean your computer dust and dirt particles can build up A CAUTION Avoid using the following cleaning products to clean your computer Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Cleaning the display sides and cover 48 Gently wipe the display using a soft lint free cloth moistened with an a cohol free glass cleaner Allow the display to dry before closing the computer cover Use a pre moistened germicidal wipe to clean the sides and cover Fibrous materials such as paper towels can scratch the computer Ey NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Chapter 8 Maintaining your computer Cleaning the TouchPad and keyboard Z CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe To prevent keys from sticking and to remove dust lin
36. ating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Recovery Media Creation and follow the on screen instructions to continue If you ever need to recover the system see Recovering using HP Recovery Manager on page 63 60 Chapter 11 Backing up restoring and recovering Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Windows Help and Support From the Start screen type h and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System R
37. can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console For more information see Connecting an HDMI device on page 21 You know you can listen to music you download to the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 19 You know you can create a powerful presentation with Microsoft applications But did you know you can also connect to a projector to share your ideas with a group See Using video on page 20 Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text See Using TouchPad gestures on page 23 and Using touch screen gestures select models only on page 27 Best practices 1 2 More HP resources You have already used Setup Instructions to turn on the computer and locate this guide To locate product details how to information and more use this table Resource Setup Instructions Contents e Overview of computer setup and features Windows 8 Basics guide e Overview of using and navigating with Windows 8 Help and Support To access Help and Support from the Start screen type h and then select Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html
38. d and keyboard ssssssssseeeenee nene 49 Traveling with or shipping your computer sssssseseeene eem emen 49 vii 9 Securing your computer and information cccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeesenseeeeseaaneeeeseeeeeeeeeas 51 Eae oti ls 51 Setting Windows passWOFdS x eene terrent Lar eee e RR RR RA ENTRAR RA ER Rua A dna 52 Setting Setup Utility BIOS passwords sss emen 52 Using Internet security software 2 eiiecuieceeeeeeice reinen nintendo nnd EEEE EER 52 USING antivirus softWare adicere redeem nen ERE Lud den REB LLL n UE A ERR LA d nda 53 Using firewall SOflWare ctt tote o eed ede ce i Rd bred dots 53 Installing software updates eene Rr he eeu pex eee leaedetaebasaesteeaenseady xen tex rnb Fuse xu xy begin dE iNE RE 53 Installing Windows updates sssesseem emm emere nnnm nnns 53 Installing HP and third party software updates ssssse emm 54 Securing your wireless network erit e Ete kate Een ERE regen xe pace EERENS 54 Backing up your software applications and information ssssssssess e 54 Using an optional security cable lOCK actetuer ea ctae vv EE v vr EE eco a cu 54 10 Using Setup Utility BIOS and System Diagnostics esee nnns 56 Starting Setup Utility BIOS iioii eret teer teo
39. d discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information from the Start screen type n and then select Help and Support Connecting to a wireless network 15 Connecting to a WLAN To connect to a WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is on white If the wireless light is amber press the wireless button 2 From the Desktop tap or click the network status icon in the notification area at the far right of the taskbar Select your WLAN from the list 4 Select Next If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then select OK to complete the connection E NOTE If no WLANs are listed you may be out of range of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to from the Desktop right click the network status icon On models with a touch screen press and hold the network status icon Then select Open Network and Sharing Center Select Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection 5 Follow the on screen instruc
40. d on off 7 13 16 C cables USB 44 caps lock light identifying 8 caring for yourcomputer 48 checking audio functions 20 cleaning your computer 48 components bottom 11 display 6 leftside 5 right side 3 top 7 computer reset 62 computer traveling 39 configuring audio for HDMI 21 connecting to a WLAN 16 connector power 4 conservation power 39 corporate WLAN connection 16 critical battery level 39 CyberLink PowerDVD 22 D deleted files restoring 61 digital card inserting 45 Digital Media Slot identifying 4 Disk Cleanup software 48 Disk Defragmenter software 47 E edge swipe gestures 26 30 right edge swipe 26 top edge swipe 26 31 electrostatic discharge 66 esc key identifying 10 external AC power using 40 external devices 44 F fi key 32 f10 key 33 f11 key 33 f12 key 33 f2key 32 f3 key 32 f4 key 32 f6 key 32 f7 key 32 f8 key 32 f9 key 32 firewall software 53 fn key identifying 10 34 fun things todo 1 H hard drive HP 3D DriveGuard 47 hard drive light 4 HDMI configuring audio 21 HDMI port connecting 21 HDMI port identifying 4 18 headphones connecting 20 headset microphone connecting 20 Help and Support how to access 32 Hibernation exiting 36 initiated during critical battery level 39 initiating 35 36 Index 67 high definition devices connecting 21 22 hot keys description 34 display system information 34 functions 34 using 34 HP 3D DriveGuard 47
41. des important information including the following E NOTE Your label may look slightly different from the illustration in this section Bottom 11 Serial X0OO0QOXX Hun S Product XXXXXXXX MG Warranty ly lyOy Model XXXXXXX Component 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model description select models only Have this information available when you contact support The service label is located on the bottom of your computer Regulatory label Provides regulatory information about the computer The regulatory label is located on the bottom of your computer Wireless certification label or labels Provide information about wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use Your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are located on the bottom of your computer 12 Chapter2 Getting to know your computer 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Conn
42. e Settings that are currently unavailable Managing power 4 Select Require a password recommended NOTE If you need to create a user account password or change your current user account password select Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 5 Select Save changes Using the power meter and power settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan on the Windows Desktop point over the power meter icon e To use Power Options or to change the power plan click or tap the power meter icon and select an item from the list From the Start screen you can also type power select Settings and then select Power Options Different power meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low or critical battery level Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery pow
43. e an on screen selection use the tap function on the TouchPad e Pointto an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it E NOTE Press and hold your finger on the TouchPad to open a help screen that provides information about the selected item 24 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Pinching zooming Pinching and zooming allow you to zoom out or in on images or text e Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart e Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together Using TouchPad gestures 25 Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Swipe your finger gently from the right edge to display the charms Top edge swipe The top edge swipe allows you to access All Apps available on the Start screen iy IMPORTANT When an app is active the top edge gesture varies depending on the app e Swipe your finger gently from the top edge
44. e countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html Chapter 1 Starting right 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type c and then select Control Panel 2 Select System and Security and then in the System area select Device Manager A list displays all the devices installed in your computer Locating software A To find out what software is installed on your computer from the Start screen right click using the mouse or swipe from the top of the
45. e risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to remove the USB device safely 1 Save your information and close all programs associated with the device 2 From the Desktop click or tap the hardware icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media displays Follow the on screen instructions Connecting a powered USB device CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and its AC power cord is unplugged 1 Connect the device to the computer 2 Plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device stop the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord 44 Chapter 7 Managing and sharing information Inserting and removing a digital storage card To insert a digital storage card CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the digital storage slot and then press in on the c
46. ecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your computer communicates with a wireless router or a wireless access point e Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e Operating system controls Using the wireless button Your computer has a wireless button one or more wir
47. ecurity cable lock 55 10 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen Ef NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Se
48. eless devices and one wireless light All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is amber all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems Connecting to a wireless network 13 To use operating system controls 1 From the Start screen type n and then select Settings 2 Type network and sharing in the search box and then select Network and Sharing Center For more information from the Start screen type h and then select Help and Support Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ey NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically us
49. ent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Ifthe update is more recent than your BIOS follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update f NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 From the Start screen type e and then select File Explorer 2 Select your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click or double tap the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating the BIOS 57 Using System Diagno
50. er and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Removing a user replaceable battery WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Z CAUTION Removing a user replaceable battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work or shut down the computer through Windows before removing the battery To remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery lock 1 to unlock the battery 3 Slide the battery release latch 2 to release the battery Using the power meter and power settings 37 4 Slide the battery 3 from the middle to remove it from the computer Ef NOTE The battery release latch automatically returns to its original position The battery lock will remain in the unlocked position Installing a user replaceable battery To install the battery follow these steps CAUTION Do not slant the battery as you insert it 1 Holding the battery in
51. er icon on the Windows desktop shows a low or critical battery notification ST NOTE For additional information about the power meter refer to Using the power meter and power settings on page 37 The computer takes the following actions for a critical battery level e f Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e X Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Storing a user replaceable battery CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time Running on battery powe
52. es of USB ports see Using a USB device on page 43 5 hanam HDMI port 6 RJ 45 network jack lights Connects an optional video or audio device such as a high definition television or any compatible digital or audio device e White Computer is connected to a network e Blinking amber Data is being transferred NOTE When both lights are off the computer is not connected to a network 7 RJ 45 network jack Connects a network cable 8 AC adapter light 9 Power connector e White The AC adapter is connected and the battery is charged e Blinking white The battery has reached a low battery level e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power Connects an AC adapter Chapter 2 Getting to know your computer Left side Component 1 Security cable slot Description Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 h USB 2 0 port Connects an optional USB 2 0 device NOTE For details about different types of USB ports
53. es wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service Ey NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place 14 Chapter 3 Connecting to a network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 Ef NOTE Some modems have a built in wireless router Check with your ISP to determine what type of
54. ess the power button 2 Choose your keyboard layout 3 Select Troubleshoot from the boot options menu 4 Select Reset your PC and follow the on screen instructions To use the Start screen 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Select Settings 62 Chapter 11 Backing up restoring and recovering Select Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Scroll the right side choices down to display Remove everything and reinstall Windows Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The
55. estore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information and steps for using Windows System Restore see Windows Help and Support From the Start screen type h and then select Help and Support If you want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 62 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 62 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation th
56. ff NOTE A wireless network must be set up before a wireless connection is possible Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform actions quickly Several shortcuts will help you with Windows 8 functions Press the Windows key em in combination with the key to perform the action For additional information on Windows 8 shortcut keys go to Help and Support From the Start Screen type h and then select Help and Support Shortcut Keys Shortcut Key Description key mni Returns you to the Start screen from an open app or the Desktop Pressing the key again returns you to the previous screen mni C Opens the charms mni d Opens the Desktop mim tab Switches between open apps NOTE Continue to press this key combination until the app you want displays alt f4 Closes an active app Using the keyboard and mouse 33 Using the hot keys A hot key is a combination of the fn key and the esc key To use a hot key A Briefly press the fn key and then briefly press the second key of the combination Function Hot key Description Display system information fn esc Displays information about system hardware components and the system BIOS version number 34 Chapter5 Navigating using touch gestures pointing devices and the keyboard 6 Managing power Your computer can operate on either battery power or external power When the computer is o
57. g the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions o Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary Traveling with or shipping your computer 49 A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 50 Chapter 8 Maintaining your computer 9 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malic
58. hen making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description f Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support m f2 Decreases the screen brightness incrementally as long as you hold down the key i f3 Increases the screen brightness incrementally as long as you hold down the key i f4 Switches the screen image between display devices connected to the system For IDI example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor re f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD T f7 Begins pauses or resumes playback of an audio CD a DVD or a BD I f8 Plays the next track of an audio CD or the next section of a DVD or a BD f9 Decreases speaker volume incrementally as long as you hold down the key 32 Chapter5 Navigating using touch gestures pointing devices and the keyboard Icon Key Description d f10 Increases speaker volume incrementally as long as you hold down the key q 11 Mutes or restores speaker sound t I i 112 Turns the wireless feature on or o
59. hut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press ctrl alt delete and then select the Power icon in the lower right corner of the screen Then select Shut down e Pressand hold the power button for at least 5 seconds e Disconnect the computer from external power e Remove the battery 42 Chapter 6 Managing power 7 Managing and sharing information Drives are digital storage devices that help you store manage share and access information Your computer has an internal hard drive that stores your computer s software and operating system as well as provides storage for all of your personal files Some computers also have an optional optical drive that allows you to read or write to a CD DVD or Blu ray Disc BD to play and record audio and video For added capacity or functionality connect an external drive purchased separately such as an optical drive or hard drive or insert a digital storage card to import information directly from your phone or camera A Universal Serial Bus USB flash drive connected to the USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed E NOTE For information about connecting external wireless devices see Connecting to a netwo
60. identifying 10 Windows key identifying 10 Windows passwords 52 Windows updates installing 53 Wireless Assistant software 13 wireless button 13 wireless certification label 12 wireless controls button 13 operating system 13 Wireless Assistant software 13 wireless light 8 13 wireless network WLAN connecting 16 corporate WLAN connection 16 equipment needed 15 functional range 16 public WLAN connection 16 security 15 using 14 wireless network securing 54 WLAN antennas identifying 6 WLAN device 14 WLAN label 12 z zooming TouchPad gesture 25 Index 69
61. information as using a mouse to right click an object 28 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Pinch stretch Pinching and stretching allows you to zoom out or in on images or text e Zoom in by placing two fingers together on the display and then move your fingers apart e Zoom out by placing two fingers apart on the display and then move your fingers together rad A rad x Using touch screen gestures select models only 29 Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Gently swipe your finger inward from the right edge of the display bezel onto the screen to display the charms Left edge swipe The left edge swipe accesses your recently opened apps so that you can switch between them quickly e Gently swipe your finger inward from the left edge of the display bezel to switch between recently opened apps e Without lifting your finger swipe back toward the left edge to display all recently opened apps 30 Chapter5 Navigating using touch gestures pointing devices and the keyboard Top edge swipe and bottom edge swipe The top edge swipe or bottom edge swipe allows you to open a list of apps available on your computer 1 Gently swipe your finger from the top edge or the b
62. ious code f IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program e Cha
63. ity BIOS 52 Windows 52 pinch touch screen gesture 29 pinching TouchPad gesture 25 ports HDMI 4 18 21 Intel Wireless Display 22 USB 2 0 5 19 USB 3 0 4 19 power battery 37 conserving 39 power button identifying 9 power connector identifying 4 power lights identifying 3 8 power meter 37 power settings 37 PowerDVD 22 product name and number computer 11 public WLAN connection 16 R recovery 61 62 discs 60 64 HP Recovery Manager 63 media 64 starting 63 supported discs 60 system 63 USB flash drive 64 using HP Recovery media 60 recovery media creating 60 creating using HP Recovery Manager 60 recovery partition 63 removing 64 recycle computer 61 62 refresh 62 computer 61 regulatory information regulatory label 12 wireless certification labels 12 remove everything and reinstall Windows 62 reset computer 61 62 steps 62 restore Windows File History 61 right click using touch screen gestures 28 right edge swipe 30 RJ 45 network jack identifying 4 S scrolling TouchPad gesture 25 security cable lock installing 54 security cable slot identifying 5 security wireless 15 serial number 11 service label computer 11 service labels locating 11 setting password protection on wakeup 36 setup of WLAN 15 Setup Utility BIOS passwords 52 shipping the computer 49 Shortcut keys Windows 8 shortcut keys 33 shutdown 42 Sleep exiting 36 initiating 35 36 slots Digital Media 4 security cable 5
64. lect Local Disk C on the Libraries window Select the Share tab and then select Advanced sharing On the Local Disk C Properties window select Advanced Sharing Check Share this folder To share drives on the same network 1 On the Desktop right click the Wireless icon in the notification area On models with a touch screen press and hold the Wireless icon Select Open Network and Sharing Center Under View your active networks select an active network Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options 46 Chapter 7 Managing and sharing information 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following condi
65. n type c and then select CyberLink YouCam 3 Internal microphone Records sound HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device m Hom 18 Chapter 4 Enjoying entertainment features Component Description 5 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide so enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 43 6 Speakers 2 Produce sound 7 Audio out headphone jack Audio in Produces sound when connected to optional microphone jack powered stereo speakers headphones earbuds a z headset or television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 8 eft USB 2 0 port Connects an optional USB 2 0 device NOTE For details about different types of USB ports see Using a USB device on page 43
66. n the Sleep state or in Hibernation Intel Rapid Start Technology select models only For select models the Intel Rapid Start Technology RST feature is enabled by default Rapid Start Technology allows your computer to resume quickly from inactivity Rapid Start Technology manages your power saving options as follows Sleep Rapid Start Technology allows you to select the Sleep state To exit from Sleep press any key activate the TouchPad or press the power button briefly Hibernation Rapid Start Technology initiates Hibernation after a period of inactivity while in the Sleep state when running on battery power or on external power or when the battery reaches a critical level After Hibernation is initiated press the power button to resume your work NOTE Rapid Start Technology can be disabled in Setup Utility BIOS If you want to be able to initiate the Hibernation state you must enable user initiated Hibernation using Power Options See Enabling and exiting user initiated Hibernation on page 36 Initiating Sleep and Hibernation 35 Initiating and exiting Sleep With the computer on you can initiate Sleep in any of the following ways Close the display From the Start screen point to the upper right or lower right corner of the screen When the charms list opens select Settings select the Power icon and then select Sleep To exit Sleep Briefly press the power button If the display is closed open
67. nenne nnne 16 Connecting to a local area network LAN sssssess enne nennen 17 4 Enjoying entertainment features ce seisesecccccusseseeceneussesneceecensesercensensstnecatevaneseres teunnetereactenssseeteesneseresteusstes 18 USING the ere a eats 19 SING AU GIO wizccreiaguudvcsese ERE 19 Connecting speakers 2 c ricette tir ect c dde red Te d IE Pura Dd I zu 19 Connecting headphones ceat eer te ror ang ea an ERR gan Eno Rn aod 20 Connecting a headset microphone sssssssssssseeeee eene nene 20 Checking the Sound rien Er htt Pt e LEE ra rade En er td eda 20 BENEDICT 20 Connecting an HDMI device eite ceret feet Eee 21 Configuring HDMI audio settings ssennn e 21 Using Intel Wireless Display select models only sm 22 Managing your audio and video files sssssssseeneeenm enne ennemis 22 5 Navigating using touch gestures pointing devices and the keyboard eeneeeee 23 Using the TOUCH PAG m 23 Using TouchPad gestures eni cad EAD der dide Ai Made teed a lode 23 TAPPING cartes scene UE DER 24 SOCOM ae ssc acct 25 PINGHING ZOOMING EE 25 soil 26 Righlitedge SWIDO iie rotae E D eR Coi o ree dog rapa eod r es 26 TOP CdGE SWIPE LEE 26 IEzig ee Es IgM M 27 Using touch screen
68. nge your passwords at least every three months e An ideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords from the Start screen type h and then select Help and Support Using passwords 51 Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Mustbe entered each time you access Setup Utility BIOS e f you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Mustbe entered each time you turn on or restart the computer e f you forget your power on password yo
69. nly running on battery power and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation Initiating Sleep and Hibernation Windows has two power saving states Sleep and Hibernation Sleep The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Initiating and exiting Sleep on page 36 Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down f NOTE If you want to initiate Hibernation manually you must enable Hibernation using Power Options For more information see Enabling and exiting user initiated Hibernation on page 36 Z CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card Ey NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is i
70. omputer please contact your local point of sale the seller Safety warning notice AWARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents Elche ge 1 Best practices teas imita ete toe En tua bag cans MI II I M Mi 1 FUN NGS TOGO m 1 More HP TeSOUICES a 1 5 nre rne ee eren pi ese Dci s ed ra ccc ed ora Ra bud moda Rad n aee ta baud stava aer n 2 4 Getling to know your computer cise occi akon rnc reo pete xx Rer tex KKRPIRPIIRkHEPU Y ERRRRetdar Eo KROONDE ANS ERR DE 3 Finding your hardware and software information ssssssseeeeeee mens 3 Locating hardware ssssssssssssesene eee eene mene nnne en nnne rnnt nhe irren rene erret nnns 3 LOCALUING SOWA S
71. orn battery DOWOF 2 bett renes Ene ds Eas boc s E ee Ee ER Mesa Rea Pe SUD L enda GEB da Edd 37 Removing a user replaceable battery sssssssssesse eene eene 37 Installing a user replaceable battery sssssssseeem emm 38 Finding battery information ssssssssseseee een enemies 38 Conserving battery pOWOrF 3 rente tede teeth tet de ERR dee dex ERR Rede eee ani E edu ana eee ce 39 Identifying low battery levels ssssssssseseeneen mem eene nere nennen 39 Resolving a low battery level ssssssseeeeeennne nenne nennen nennen 39 Resolving a low battery level when external power is available 39 Resolving a low battery level when no power source is available 39 Resolving a low battery level when the computer cannot exit Hibernation 39 Storing a user replaceable battery sssssssssseeeeeene eene 39 Disposing of a user replaceable battery ssssssssse eee 40 Replacing a user replaceable battery ssssssssseenne enne 40 Running on external AC power sssssssssseseseeeeeee eene nene enne nnne rnnt REAA rire n nnne rrr nnne nes 40 Troubleshooting power problems cccccccccecceeeeeeeeeeeeeeetee tees tecseaeaaaaaaeaaaeaaecaeeeeeeeeeeess 41 pleri qd 41 Refreshing your software content with Intel Smart Connect Technology select models only
72. ottom edge of the display bezel onto the screen 2 Tap All apps to view available apps Using touch screen gestures select models only 31 Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do by using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions Q TIP The Windows key on the keyboard allows you to quickly return to the Start screen from an open app or the Desktop Pressing the Windows key again will return you to the previous screen 7 NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the action keys An action key performs an assigned function The icon on each of the f1 through f4 keys and f6 through f12 keys illustrates the assigned function for that key To use an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and System Diagnostics on page 56 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after you have disabled the action key feature you must press the fn key in combination with the appropriate action key CAUTION Use extreme care w
73. pter to the computer and then plug it into an AC outlet 4 Turn on the computer e lfthe power lights turn on the AC adapter is working properly e lfthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure e lfthe connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact customer support for information on obtaining a replacement AC power adapter HP CoolSense HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps A From the Start screen type cool select Settings and then select HP CoolSense HP CoolSense 41 Refreshing your software content with Intel Smart Connect Technology select models only When the computer is in the Sleep state Intel Smart Connect Technology periodically causes the computer to exit Sleep Smart Connect then updates the content for certain open applications and reinitia
74. r 39 If your computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Disposing of a user replaceable battery A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access the user guides from the Start screen type support select the HP Support Assistant app select My computer and then select the User guides Replacing a user replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP website for more information about ordering a replacement battery Running on external AC power For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an option
75. rk on page 13 S NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect numerous kinds of external devices to your computer such as a USB keyboard mouse external drive printer scanner or USB hub Your computer has more than one type of USB port See Getting to know your computer on page 3 for the types of USB ports you have on this computer Be sure to purchase devices that are compatible with your computer Type Description USB 2 0 Transfers data at 60 MB s USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices Using a USB device 43 Connecting a USB device CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device A Connect the USB cable for the device to the USB port Ey NOTE The USB port on your computer may look slightly different from the illustration in this section A sound indicates that the device has been detected Ey NOTE The first time you connect a USB device a message displays on the Desktop and an icon shows in the notification area letting you know that the device is recognized by the computer Removing a USB device CAUTION To reduce th
76. rough the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 63 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 63 If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 63 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 64 Restore and recovery 61 Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you iy IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory Ey NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type n
77. s Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Turning the TouchPad off or on To turn the TouchPad off or on quickly double tap the TouchPad on off button The TouchPad light is off when the TouchPad is on 2X AX Gm The TouchPad supports a variety of gestures that let your fingers scroll swipe pinch and rotate to manipulate items on the screen Using TouchPad gestures A TouchPad allows you to control the pointer on the screen using your fingers XX TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse Ey NOTE TouchPad gestures are not supported in all programs Using the TouchPad 23 To view a demonstration of each gesture 1 From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound 2 Select Synaptics TouchPad 3 Click a gesture to activate the demonstration To turn the gestures off or on 1 From the Synaptics TouchPad screen select or clear the check box next to the gesture that you want to turn on or off 2 Click Apply and then click OK Tapping To mak
78. stics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Select the diagnostic test you want to run and then follow the on screen instructions NOTE Ifyou need to stop a diagnostic test while it is running press esc 58 Chapter 10 Using Setup Utility BIOS and System Diagnostics 11 Backing up restoring and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system Ey NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall
79. t and particles from the keyboard use a can of compressed air with a straw extension A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards from the computer Turn off and then disconnect all external devices Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage A CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives If you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline If you are shippin
80. tes Sleep As a result your work is immediately available to you as soon as you exit Sleep You do not have to wait while updates are downloaded A To enable this feature or manually adjust the settings on the Start screen type smart and then select Intel Smart Connect Technology Shutting down turning off the computer CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button the recommended procedure is to use the Windows Shut down command NOTE Ifthe computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button 1 Save your work and close all open programs 2 From the Start screen point to the upper right or lower right corner of the screen 3 When the charms list opens select Settings select the Power icon and then select S
81. the middle slide the battery 1 straight into the computer until the battery release latch locks into place 2 Reset the battery lock 2 to the locked position Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information from the Start screen type support select the HP Support Assistant app and then select Battery and performance HP Support Assistant provides the following tools and information about the battery e Battery test e Information on battery types specifications life cycles and capacity 38 Chapter 6 Managing power Conserving battery power Tips for conserving battery power and maximizing battery life e Lowerthe brightness on the display e Select the Power saver setting in Power Options e Remove the user replaceable battery from the computer when it is not being used or charged e Turn off wireless devices when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e X Before you leave your work initiate Sleep or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the power met
82. tions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation Ey NOTE Because solid state drives SSD lack moving parts HP 3D DriveGuard is unnecessary jj NOTE Hard drives in the primary hard drive bay are protected by HP 3D DriveGuard Hard drives connected to USB ports are not covered by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently YNOTE Itis not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at
83. tions to complete the connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the Desktop taskbar to verify the name and status of the connection Ef NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network Your computer supports a local area network LAN wired connection A LAN connection uses a network cable and is much faster than a modem connection which uses a telephone cable Both cables are sold separately A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 net
84. to boot from Follow the on screen instructions Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space iy IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on page 60 Follow these steps to remove the HP Recovery partition 1 2 From the Start screen type recovery and then select HP Recovery Manager Select Remove Recovery Partition and follow the on screen instructions to continue 64 Chapter 11 Backing up restoring and recovering 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform
85. to display available apps 26 Chapter 5 Navigating using touch gestures pointing devices and the keyboard Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly e Swipe your finger gently from the left edge of the TouchPad to switch between apps Using touch screen gestures select models only A touch screen computer allows you to control items on the screen directly with your fingers o TIP On touch screen computers you can perform the gestures on the screen or on the TouchPad You can also perform on screen actions with the keyboard and mouse One finger slide The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other interactions too such as moving an object e To scroll across the screen lightly slide one finger across the screen in the direction you want to move E NOTE When many apps are displayed on the Start screen you can slide your finger to move the screen left or right e To drag press and hold an object and then drag the object to move it Using touch screen gestures select models only 27 Tapping To make an on screen selection use the tap function e Useone finger to tap an object on the screen to make a selection Double tap an item to open it S NOTE Press and hold your finger on an object to open a help screen that provides information about the object Press and hold provides the same
86. tup Utility BIOS 1 Start Setup Utility BIOS See Starting Setup Utility BIOS on page 56 2 Use the arrow keys to select Main 3 Note your current BIOS version 4 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter 56 Chapter 10 Using Setup Utility BIOS and System Diagnostics Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen type support and select the HP Support Assistant app 2 Select Updates and then tune ups and then select Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more rec
87. u cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 Tostart Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade 52 Chapter9 Securing your computer and information the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most c
88. work jack 16 Chapter 3 Connecting to a network Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router Ej NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer Connecting to a wired network 17 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones Here are some of the entertainment features on your computer lt oC QO T Component Description 1 Webcam light On The webcam is in use 2 HP TrueVision HD Webcam Records video captures still photographs and allows you to video conference and chat online using streaming video To use the webcam from the Start scree
89. your power settings 1 From the Start screen type power 2 Select Settings and then select Power Options or see Managing power on page 35 2 Speakers 2 Produce sound Top Keys 36969340669 Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 T Windows key Returns you to the Start screen from an open app or the LT Desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions 5 Windows applications key 10 Chapter 2 Getting to know your computer Displays options for a selected object Bottom Component Description 1 Battery bay Holds the battery 2 ja Battery lock Locks and unlocks the battery 3 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 7 Battery release latch Releases the battery from the battery bay Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer The labels are in easily accessible locations e Service label Provi

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