Home

HP ENVY x2 11-g001tu

Contents

1. Spare part Description number 708758 AA1 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in People s Republic of China 708758 AB1 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Taiwan 708758 AC1 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Hong Kong 708758 D11 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Chile 708758 D61 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in India 708759 001 System board Z2760 for 128 GB tablet 708759 501 System board 22760 for 128 GB tablet W8 Standard 708759 601 System board 22760 for 128 GB tablet W8 Pro 709997 001 64 GB High definition display back cover 709998 001 128 GB High definition display back cover 710884 001 64 GB High definition display back cover 710885 001 128 GB High definition display back cover 714656 001 AD Adapter non smart 20W for use in all countries and regions 716825 011 11 6 in HD Anti Glare WLED display panel for use with 64 GB Pro in New Zealand 716825 D61 11 6 in HD Anti Glare WLED display panel for use with 64 GB Pro in India 716826 011 11 6 in HD Anti Glare WLED display panel 128 GB Pro in New Zealand 716826 D61 11 6 in HD Anti Glare WLED display panel 128 GB Pro in India 22 Chapter3 Illustrated parts catalog 4 Removal and replacement procedures Z CAUTION This computer
2. 55 USB Power button board essences EA duae ee ER LAE Edu nna dd 56 Se CI M EET 57 Micro SD digital media board sssssse eene 58 Power button boatd 5 nido dk 59 5 Setup Utility BIOS and System Diagnostics s LEE Ab 61 Using Setup Utility e ihe eae nee einer RE a e E nea aree are Ree eda 61 olain Setup Utility ttr cid tete deter Eae pe Ctr ee es Ce E ee T te e sex Coda d Dx ia 61 Changing the language of Setup Utility ssssssen e 61 Navigating and selecting in Setup Utility sss m 62 Displaying system Information ucc oec te teet vcr die eene e 62 Restoring factory settings in Setup Utility ssnm m 63 Exiting Setup Utility 2 ic ricette e tesi eese Ld cue PEL Due ego Lana 63 Updating the BIOS cc 63 Determining the BIOS version W W u u u dssseeeeeeeerereee renerne reen enne nnn 64 Downloading a BIOS update 2222222 ED DR eene 64 Using System DBIagrnoslics c mc ez E a od v ra ead y a nd ata Yun ec as 65 LER D Iejieriiopn t 66 Computer specifications cerea tenter etate coves e reatu e no s Rege pr FERE Fia deeds eee 66 11 6 inch display specifications sssssssssssssssesessesee ener emen nen nnns 66 7 Backing up restoring and recovering 22 c ende eun c etas aue cna ha hann hn n n
3. Speakers Description Spare part number Speakers 702365 001 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel assembly and Battery on page 40 Before removing the speakers follow these steps 1 Remove the base enclosure see Base enclosure on page 28 2 Disconnect the battery cable see Battery on page 29 Remove the speakers 1 Turn the top cover upside down with the back edge toward you 2 Disconnect the speaker cable from the system board 1 and then release the left speaker cable from the clips 2 Component replacement procedures 57 3 Remove the Phillips PM screw securing the speaker to the system board 3 and then remove the speakers 4 Micro SD digital media board Description Spare part number Micro SD digital media board 702357 001 Before removing the micro SD digital media reader card follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices con
4. Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the base enclosure see Base enclosure on page 28 5 Remove the battery see Battery on page 29 Remove the system board 1 Remove the following cables e Power connector USB Audio board cable 1 e Digital card media reader cable 2 e Hinge assembly left cable 3 e TouchPad cable 4 e Keyboard cable 5 e Multimedia board cable 6 Component replacement procedures 37 2 Remove the 5 Phillips PM 2 0x3 0 screws 1 3 Remove the system board 2 T r I I Reverse this procedure to install the system board Tablet parts The following sections show the removal and replacement procedures for the tablet parts 38 Chapter 4 Removal and replacement procedures Ey NOTE Any time the internal tablet components are repaired the display bezel should be replaced Component replacement procedures 39 Display panel assembly and Battery Ey NOTE When disassembling or assembling the display panel it is necessary to operate in a clean environment such
5. Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded
6. 021 Power Cord for use in Europe the Middle East and Africa 490371 031 Power Cord for use in the United Kingdom and Singapore 490371 061 Power Cord for use in Italy 490371 081 Power Cord for use in Denmark 490371 111 Power Cord for use in Switzerland 490371 201 Power Cord for use in Thailand 490371 291 Power Cord for use in Japan 490371 AA1 Power Cord for use in the People s Republic of China 490371 AB1 Power Cord for use in Taiwan 490371 AD1 Power Cord for use in South Korea 490371 D61 Power Cord for use in India 539614 001 RJ45 USB Adaptor 694501 001 2 cell 25WHr 3 38AH Li ion battery 694502 001 2 cell 21WHr 2 86AH Li ion battery 701943 001 702347 001 Antenna 702348 001 Display cover 702349 001 Base enclosure 702350 001 Bezel with antenna 702351 001 Display cable 702352 001 Keyboard dock for use in the United States 702352 031 Keyboard dock for use in the United Kingdom and Singapore 702352 041 Keyboard dock for use in Germany 702352 051 Keyboard dock for use in France 702352 061 Keyboard dock for use in Italy 702352 071 Keyboard dock for use in Spain 702352 131 Keyboard dock for use in Portugal 702352 141 Keyboard for use in Turkey 702352 151 Keyboard dock for use in Greece 702352 161 Keyboard dock for use in Latin America Sequential part number listing 19 Spare part Description number 702352 171 Keyboa
7. front with cable 702358 001 11 Camera LED board 702358 001 12 Volume control button board with cable in back cover 64G kit 702356 001 13 Rear camera with cable 702358 001 14 Power button board 702360 001 15 Vibration module with cable 702356 001 16 Speakers with cables 702365 001 17 Micro SD digital media card board 702359 001 18 Windows button board with cable 702356 001 19 Audio micro SD digital media card reader touch screen board with cable 702357 001 20 Multimedia board keyboard dock 702361 001 21 Base enclosure with right antenna transceiver 702349 001 16 Chapter 3 Illustrated parts catalog Keyboard dock parts Item 1 Component Top cover keyboard Spare part number Top cover with keyboard for use in the United States 702369 001 Top cover with keyboard for use in the United Kingdom and Singapore 702369 031 Top cover with keyboard for use in Germany 702369 041 Top cover with keyboard for use in France 702369 051 Top cover with keyboard for use in Italy 702369 061 Top cover with keyboard for use in Spain 702369 071 Top cover with keyboard for use in Portugal 702369 131 Keyboard dock parts 17 Item Component Spare part number Top cover with keyboard for use in Turkey 702369 141 Top cover with keyboard for use in Greece 702369 151 Top cover with keyboard for use in Latin America
8. Locate the Touch Screen connector board 1 on the system board and then disconnect the touch screen connector board cable 2 from the system board 2 Remove the screw securing the touch screen connector board 3 and then remove the touch screen connector board 4 Display bezel Description Spare part number Display bezel with antenna 702350 001 Component replacement procedures 49 Before removing the display bezel follow these steps 1 6 rg Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the base enclosure see Base enclosure on page 28 Remove the display panel and display panel cable see Display panel assembly and Battery on page 40 Remove the NFC antenna see Display panel assembly and Battery on page 40 Remove the touch screen see Touch screen connector board on page 49 Remove the display bezel 1 2 Turn the tablet so that it faces forward Disconnect the left wireless antenna cable 1 and then disconnect the microphone board cable 2 Disconnect the right webcam cable 3 and then disconnect the webcam LED board cable 4 Disconnect the
9. USB 2 0 port Ae Connects an optional USB device 3 i Power connector Connects an AC adapter Keyboard dock 11 Left side Component Description 1 HOM HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 2 eile USB 2 0 port Connects an optional USB device 3 Audio out headphone jack Audio in Connects optional powered stereo speakers headphones microphone jack earbuds a headset or a television audio cable Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone NOTE Stand alone microphones and headphones with separate microphone jacks are not supported 12 Chapter2 External component identification Releasing the tablet from the keyboard dock To release the tablet from the keyboard dock follow these steps 1 Slide the release latch on the keyboard dock to the left 1 2 Lift and remove the tablet 2 Keyboard dock 13 3 Illustrated parts catalog Locating
10. ac configuration CSA or C UL mark UL file number must be on each element The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark The flexible cord must be Type H05VV F 3X0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label The flexible cord must be Type HVCTF 3x1 25 mm conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark For 127 V ac the flexible cord must be Type SVT or SJT 3 x 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3x0 75 1 00 mm conductor size with plug BS 1363 A with BSI or ASTA marks 74 Chapter 8 Power cord set requirements Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulati
11. are on 5 Ambient light sensor The ambient light sensor automatically adjusts the display brightness based on the lighting conditions in your environment 6 Speakers 2 Produce sound 7 Windows logo button 6 Chapter 2 External component identification Minimizes all open applications and displays the Start screen Component Description 8 Near Field Communication NFC With HP TouchZone you can wirelessly connect communicate and transfer antenna data info to and from your Near Field Communication NFC compatible devices The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas and proximity sensors free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display 7 Keyboard dock Top Component Description 1 Alignment posts Align and attach the tablet to the keyboard dock 2 Release latch Releases the tablet To release the tablet slide the release latch to the left 3 Docking connector Connects the tablet to the keyboard dock TouchPad Component Description 1 TouchPad on off button Turns the TouchPad off or on when you double tap the button 8 Chapter 2 External component identification Component Description 2 TouchPad zone Reads your finger gesture to move t
12. on page 40 5 Remove the base enclosure see Base enclosure on page 28 Component replacement procedures 35 Remove the TouchPad button board and cable 1 2 3 4 Turn the top cover upside down with the back edge toward you Disconnect the TouchPad cable 1 and release the metal tape 2 Remove the two Phillips PM screws and then remove the TouchPad tab Remove the TouchPad Reverse this procedure to install the TouchPad button board and cable 36 Chapter 4 Removal and replacement procedures System board f NOTE The system board spare part kit includes replacement thermal material Description Spare part number For use only with computer models equipped with 64 GB devices 702366 001 For use only with W8 Standard computer models equipped with 64 GB devices 702366 501 For use only with W8 Pro computer models equipped with 64 GB devices 702366 601 System board for keyboard dock 702367 001 System board for use only with 64 GB models equipped with an Intel Z2760 1 8GHz processor 702366 001 includes processor and replacement thermal material System board for use only with 64 GB W8 Standard models equipped with an Intel Z2760 1 8GHz 702366 501 processor includes processor and replacement thermal material System board for use only with 64 GB W8 Pro models equipped with an Intel Z2760 1 8GHz 702366 601 processor includes processor and replacement thermal material
13. replacement procedures 11 Clear the routing channel and clips 4 and then remove the display panel 5 12 Locate the display panel cable support strip 1 release the display panel cable tape 2 and then disconnect the display panel cable 3 Component replacement procedures 45 13 Lift up on the right side of the screen From the left side locate the 2 connectors 1 and then release the connectors 2 Remove the touch screen 3 Reverse this procedure to install the display panel System board Component Spare part number System board for use only with 128 GB tablet equipped with an Intel Z2760 1 8GHz processor 708759 001 includes processor and replacement thermal material System board Windows 8 Standard for use only with 128 GB tablet equipped with an Intel Z2760 708759 501 1 8GHz processor includes processor and replacement thermal material System board Windows 8 Professional for use only with 128 GB tablet equipped with an Intel 708759 601 Z2760 1 8GHz processor includes processor and replacement thermal material Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from t
14. updates on the HP Web site are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Using Setup Utility 63 Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hi
15. 1 0 1 and HDMI Panel 11 6 HD Aniti Glare WLED UWVA 50 cg 400 nits LVDS Ultraslim 2 5mm Supports 16 9 wide aspect ratio Support for non flush glass panel cover non PMMA Memory Supports up to 2 GB max system memory on board DDR2 500MHz dual channel support Supports up to 2048 128MB x 32 x 4PCs 500 MHz Drives eMMC NAND flash SSD configurations Audio and video e 64 GB e 128 GB Dual array digital microphones Two integrated stereo speakers Wireless Front 2 0 MP high definition webcam fixed no tilt and rear 8 0 MP high definition webcam fixed no tilt with LED flash and auto focus Integrated WLAN options by way of wireless module Two WLAN antennas built into display assembly External media card Supports the following WLAN formats e Broadcom 4330 802 11 a b g n Bluetooth 4 0 combo w 2 Antennas Push push insertion removal HP Multi Format Digital Media Reader supports the following digital card formats on the keyboard dock e MultiMediaCard e Secure Digital SD Card e Secure Digital High Capacity SDHC Card e Secure Digital Extended Capacity SDxC Card e Micro Secure Digital Media Reader SD Card supported on the tablet only 2 Category Description Ports Tablet e Docking connector Power USB Supports charging audio out and video out e Mic in combo e Audio out stereo headphone Beats supported NOTE Stand alone microphones and headphones with separat
16. 23 plastic parts 23 serviceability product description 2 slots Digital Media Slot 11 speakers spare part numbers 20 specifications computer 66 display 66 system board removal 37 spare part numbers 20 21 37 system recovery 71 system restore point creating 68 restoring 69 T tablet spare part numbers 20 21 22 tablet display spare part numbers 20 21 22 tools required 23 Index 77 top cover spare part numbers 21 touch screen spare part numbers 20 TouchPad buttons 9 identifying 8 TouchPad button board removal 35 spare partnumber 35 TouchPad LED board spare partnumbers 21 TouchPad on off button identifying 8 TouchPad zone identifying 9 transporting guidelines 26 U USB 2 0 port identifying 11 12 USB power board spare part numbers 20 V video product description 1 Ww warranty period 14 webcam spare partnumbers 20 webcam light identifying 6 Windows backup 68 File History 68 Refresh 69 70 reinstall 69 70 remove everything and reinstall option 70 reset 70 system restore point 68 69 Windows button identifying 10 wireless certification information 14 wireless product description 1 WLAN antennas identifying 6 workstation guidelines 26 78 Index
17. 702369 161 Top cover with keyboard for use in Saudi Arabia 702369 171 Top cover with keyboard for use in Russia 702369 251 Top cover with keyboard for use in Thailand 702369 281 Top cover with keyboard for use in Japan 702369 291 Top cover with keyboard for use in Belgium 702369 A41 Top cover with keyboard for use in Taiwan 702369 AB1 Top cover with keyboard for use in South Korea 702369 AD1 Top cover with keyboard for use in Switzerland 702369 BG1 Top cover with keyboard for use in Canada 702369 DB1 Top cover with keyboard for use in Denmark Finland and Norway 702369 DH1 Top cover with keyboard for use internationally 702369 B31 2 TouchPad in Top Cover kit 702368 001 3 Hinge assembly 702354 001 4 System board System board for KB dock 702367 001 5 Multimedia board 702361 001 6 Digital Media Card board 702357 001 7 Power USB board 702360 001 8 Battery 2 cell 25WHr 3 38AH Li ion battery Tablet 694501 001 2 cell 21WHr 2 86AH Li ion battery Keyboard dock 694502 001 9 Display back cover 64 GB 1 1 0 702348 001 128 GB 1 1 0 708757 001 64 GB 2 2 0 709997 001 128 GB 2 2 0 709998 001 128 GB 1 1 0 APJ 710885 001 64 GB 1 1 0 APJ 710884 001 18 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part Description number 490371 001 Power Cord for use in North America 490371 011 Power Cord for use in Australia 490371
18. AC outlet and then unplugging the AC adapter from the computer Remove the display panel 1 Turn the computer right side up with the rear toward you 2 Open the computer 3 Disconnect the tablet from the keyboard dock see Releasing the tablet from the keyboard dock on page 13 4 Apply the heat gun to locations on the surface of the touch screen Ey NOTE Ensure that the temperature is kept at an appropriate level to avoid damaging internal components Glue melts at 80 degrees Celsius Component replacement procedures 41 5 Release the touch screen NOTE Be careful not to scratch the screen 6 Remove the 5 2x3 mm screws securing the panel to the display assembly 2 on the top edge 1 on the right side and 2 on the left side 42 Chapter 4 Removal and replacement procedures 7 Lift up on the top edge of the display B NOTE Support the display panel as you are removing the screws 8 Locate the NFC antenna connector 1 disconnect the NFC antenna cable 2 and then remove the NFC antenna 3 Component replacement procedures 43 9 Disconnect the tablet battery cable 1 remove the 4 screws that secure the battery 2 and then remove the tablet battery 3 Aa Oo T mm ee m cL 10 Release the display panel cable support strip 1 release the display panel cable tape 2 and then disconnect the display panel cable 3 44 Chapter 4 Removal and
19. Anti Glare WLED display panel for use with 128 GB units in Latin America 708758 161 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Asia Pacific 708758 371 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in People s Republic 708758 AA1 of China 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Taiwan 708758 AB1 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Hong Kong 708758 AC1 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Chile 708758 D11 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in India 708758 D61 11 6 in HD Anti Glare WLED display panel for use with 64 GB Pro units in New Zealand 716825 011 11 6 in HD Anti Glare WLED display panel for use with 64 GB Pro units in India 716825 D61 11 6 in HD Anti Glare WLED display panel for use with 128 GB Pro units in New Zealand 716826 011 11 6 in HD Anti Glare WLED display panel for use with 128 GB Pro units in India 716826 D61 40 Chapter 4 Removal and replacement procedures Before removing the display panel follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the
20. Before removing the battery follow these steps 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the base enclosure see Base enclosure on page 28 1 Turn the computer right side up with the front toward you 2 Disconnect the battery cable 1 from the system board and then remove the 7 screws securing the battery 2 Component replacement procedures 29 Remove the battery 3 3 30 Chapter 4 Removal and replacement procedures Digital media card reader board Description Spare part number Digital media card reader 702359 001 Before removing the digital media card reader follow these steps 1 OM 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the base enclosure see Base enclosure on page 28 Disconnect the battery cable see Batt
21. HP Envy x2 Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2012 Hewlett Packard Development Company L P Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition November 2012 Document Part Number 693654 xx1 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Tec
22. P Support Assistant app Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History access HP Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app 68 Chapter 7 Backing up restoring and recovering If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen on the keyboard dock type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information and steps for using Windows System Restore access HP S
23. System information Displays serial number product number warranty and regulatory and wireless certification information 9 Audio out headphone jack Audio in Connects optional powered stereo speakers headphones microphone jack earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone NOTE Stand alone microphones and headphones with separate microphone jacks are not supported Tablet edge components 5 Display Component 1 WLAN antennas 2 Description Send and receive wireless signals 2 Internal microphones 2 Record audio automatically filtering out the noise around you and cancelling echoes 3 Webcam front Records video and takes still photographs Q Pa Swipe from the right edge of the TouchPad or touch screen to display the charms tap Search and then tap the search box Type c and then select Camera from the list of applications or From the Start screen type c and then select Camera from the list of applications 4 Webcam light front On The webcams
24. U S Dimensions Height 16 50 cm 6 50 in Width 25 34 cm 11 60 in Diagonal 33 66 cm 11 6 in Number of colors 262 144 66 Chapter6 Specifications Metric U S Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 mm x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 2 0 W Viewing angle 65 horizontal 50 vertical typical 11 6 inch display specifications 67 7 Backing up restoring and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system Ef NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided access HP Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 As you add hardware and software programs create system restore points A system r
25. as a clean room or clean work table Description Spare part number 2 cell 25WHr 3 38 AH Li ion battery 694501 001 11 6 in HD Anti Glare WLED display panel for use in all regions 702362 001 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Europe the Middle 702355 001 East and Africa 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in New Zealand 702355 011 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Latin America 702355 161 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Thailand 702355 281 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Asia Pacific 702355 371 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in People s Republic of 702355 AA1 China 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Taiwan 702355 AB1 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Hong Kong 702355 AC1 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Chile 702355 D11 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in India 702355 D61 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Europe the Middle 708758 001 East and Africa 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in New Zealand 708758 011 11 6 in HD
26. bernation Do not insert remove connect or disconnect any device cable or cord 1 Windows 7 Select Start gt Help and Support gt Maintain Windows XP Select Start gt Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update EY NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer 2 Double click your hard drive designation The ha
27. by as little as 700 V 24 Chapter 4 Removal and replacement procedures Typical electrostatic voltage levels Relative humidity Preliminary replacement requirements Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 25 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are sel
28. ctory settings in Setup Utility Ef NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Utility Use the arrow keys to select Exit gt Load Setup Defaults Follow the on screen instructions mop ww om To save your changes and exit press f10 and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility e To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter e To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS
29. dia card reader touch screen board kit 702358 001 Webcam 702359 001 Digital media card reader board for keyboard dock 702360 001 USB Power board for keyboard dock 702361 001 Multimedia board for keyboard dock 702362 001 11 6 in HD Anti Glare WLED display panel for use in all regions 702363 001 Rubber feet kit 702364 001 Screw kit 702365 001 Speakers 702366 001 System board for use only with 64A GB models equipped with an Intel Z2760 1 8GHz processor includes processor and replacement thermal material 702366 501 System board for use only with 64 GB W8 Standard models equipped with an Intel 20 Chapter3 Illustrated parts catalog Z2760 1 8GHz processor includes processor and replacement thermal material Spare part Description number 702366 601 System board for use only with 64 GB W8 Pro models equipped with an Intel Z2760 1 8GHz processor includes processor and replacement thermal material 702367 001 System board keyboard dock 702368 001 TouchPad LED board with cable 702369 001 Top cover with keyboard for use in the United States 702369 031 Top cover with keyboard for use in the United Kingdom 702369 041 Top cover with keyboard for use in Germany 702369 051 Top cover with keyboardfor use in France 702369 061 Top cover with keyboard for use in Italy 702369 071 Top cover with keyboard for use in Spain 702369 131 Top cove
30. does not have user replaceable parts Only HP authorized service providers should perform the removal and replacement procedures described here Accessing the internal part could damage the computer or void the warranty Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ey NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts ACAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be
31. e is displayed at the bottom of the screen e Toselect a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions 2 Press f10 to enter Setup Utility To exit Setup Utility menus choose one of the following methods e To exit Setup Utility menus without saving your changes press the esc key and then follow the on screen instructions Use the arrow keys to select Exit gt Exit Discarding Changes and then press enter e Tosave your changes and exit Setup Utility menus press f10 and then follow the on Screen instructions Use the tab key and the arrow keys to select Exit gt Exit Saving Changes and then press enter Your changes go into effect when the computer restarts Displaying system information 1 Start Setup Utility 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 62 Chapter5 Setup Utility BIOS and System Diagnostics Restoring fa
32. e microphone board 1 and then remove the board 2 Component replacement procedures 53 4 Locate the volume control button board connector 1 and then disconnect the volume control button board cable 2 Remove the two screws securing the volume control button board 3 and then remove the volume control button board 4 T l 5 Remove the rear cam 54 Chapter 4 Removal and replacement procedures Audio micro SD digital media card reader touch screen board Description Spare part number Audio micro SD digital media card reader touch screen board 702357 001 Before removing the Audio micro SD digital media card reader touch screen board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel assembly and Battery on page 40 5 Remove the base enclosure see Base enclosure on page 28 6 Disconnect the battery cable see Battery on page 29 To remove the Audio micro SD digital media card reader touch screen board 1 Turn the top cover upside down with the back edge toward you 2 Disconn
33. e microphone jacks are not supported Keyboard dock e Mic in combo e Audio out stereo headphone Beats supported e HDMI version 1 4a supporting 1080p at 60Hz e USB 2 0 2 Keyboard Full size island style keyboard TouchPad with multi touch gestures Taps enabled as default Multi touch capacitive panel with digitizer Support for Atmel stylus pen select models only Power requirements Supports the following HP AC adapters e 20 W non smart with localized cable plug support Integrated AC adapter power cord and removable duck head plug Connects through docking connector Supports the following batteries e 2 cell 25WHr 3 38 AH Li ion battery tablet NOTE For more information see Display panel assembly and Battery on page 40 e 2 cell 212WHr 2 86 AH Li ion battery keyboard dock NOTE For more information see Battery on page 29 Operating system Serviceability Preinstalled e Windows 8 32 bit End user replaceable parts e AC adapter Chapter 1 Product description 2 External component identification Tablet edge components Tablet edge components 3 4 Components 1 5 Power button 2 Camera light rear Description e When the computer is off press the button to turn on the tablet e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep CAUTION P
34. ect the Audio cable 1 and remove the Audio board 2 Component replacement procedures 55 USB Power button board Description Spare part number USB Power button board 689944 001 Before removing the USB Power button board follow these steps 1 w N 4 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the display panel see Display panel assembly and Battery on page 40 Remove the base enclosure see Base enclosure on page 28 Disconnect the battery cable see Battery on page 29 Remove the Power button board and cable 1 2 Rw Turn the top cover upside down with the back edge toward you Locate the USB Power button board cable 1 and then disconnect the USB Power button board cable 2 Remove the 2 Phillips PM screws securing the USB Power button board to the top cover 3 Remove the USB Power button board 4 Fi 56 Chapter4 Removal and replacement procedures 5 Disconnect the vibration module cable from the system board 1 release the vibration module cable from the routing clips 2 and then remove the vibration module and cable 3
35. ected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 26 Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot st
36. ectors i obe etie tee ete bo edet a dd oo Pede ea dedu 23 Drive handling aes case evan ena an E ep e ke RR en te vox 24 Grounding guide nes dercc a R de e e E a dues 24 Electrostatic discharge damage sse 24 Packaging and transporting guidelines sssssse 26 Component replacement procedures ssssssssssssssssssseeerenneee nennen Een ES 27 IBrero qvo onereri n 27 Base enclosure 1 cesser eee teeeeeaaeeaaeeeceeeeeeeeeteegeeeaanaeceeeeeeeeeeeeeeseeees 28 Battery T UOO 29 Digital media card reader board 5 itd ge td re c e and 31 USB Power Connector board esssssseseeeenhenennhen nennen RER ERE LERNER ires dnas sana 32 Multimedia board 3 eoe te edes sten oct a aa a a Syeiahiedds a aA 33 Finge assembly removal 1 1 rini enata baa re iae e iam o aidera 34 Top cover with keyboard includes TouchPad module sssssssssss 35 SYStOM DOAN POE 37 Tablet Parts utet et or e ho Eie a Ra SER annqnsdnateaseneadsiavadenccsuaadans deaereadenectans 38 Display panel assembly and Battery sssssse enn 40 System DOAN daten Heroin ete EL te i re t tede Lot dae a Ld da 46 Touch screen connector board SEE TAEAE nnne 49 Display Be SE C M 49 Webcam assembly front essen enne 51 Audio micro SD digital media card reader touch screen board
37. em such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory f NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility Ey NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility Changing the language of Setup Utility Start Setup Utility Use the arrow keys to select System Configuration Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter eode P e q To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately Using Setup Utility 61 Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu messag
38. equired by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Requirements for all countries 73 Country region Accredited agency Applicable note number Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V
39. ery on page 29 Remove the digital media card reader board and bracket 1 2 e Disconnect the digital media card reader cable 1 Remove the 2x2 mm broadhead screw on the rear edge of the board and then remove the 2 2x5 mm screws securing the digital media card reader board to the system board 2 The drive tilts upwards Remove the digital media card reader board and bracket 3 Reverse these procedures to reassemble and install the digital media card reader board Component replacement procedures 31 USB Power Connector board Description Spare part number USB Power Connector board 702360 001 Before removing the USB Power connector board follow these steps 1 9 N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the base enclosure see Base enclosure on page 28 Disconnect the battery cable see Battery on page 29 Remove the USB Power connector board 1 2 3 Disconnect the USB Power connector board cable 1 Remove the 3 screws securing the USB Power connector 2 Remove the USB Power connector board 3 Reverse this procedure t
40. estore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points access HP Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app 2 As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager EY NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History access HP Support Assistant To access HP Support Assistant on the Start screen select the H
41. form detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows 3 IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Select Troubleshoot from the boot options menu 3 Select Reset your PC and follow the on screen instructions To use the Start screen 1 From the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings 70 Chapter 7 Backing up restoring and recovering Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options S
42. front webcam cable 5 the front webcam light cable 6 and then disconnect the Windows button cable 7 50 Chapter 4 Removal and replacement procedures 5 Remove the ten screws securing the display bezel 6 Release the bezel s bottom edge 1 release the left and right edges 2 release the top edge 3 and remove the display bezel 4 Reverse this procedure to install the display bezel Webcam assembly front Description Spare part numbers Webcam assembly 702358 001 Before removing the webcam assembly 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel assembly and Battery on page 40 Component replacement procedures 51 5 Remove the base enclosure see Base enclosure on page 28 6 Remove the display bezel see Display bezel on page 49 Remove the front webcam assembly 1 Remove the 2 screws securing the webcam LED board 1 to the display bezel and then remove the webcam LED board 2 T5 l 52 Chapter 4 Removal and replacement procedures 2 Remove the from webcam 3 Remove the screw securing th
43. he AC outlet and then unplugging the AC adapter from the computer Remove the system board 1 Disconnect the wireless antenna cable 1 the microphone board cable 2 and then disconnect the webcam cables 3 46 Chapter 4 Removal and replacement procedures 2 Disconnect the webcam light board cable 4 the power button board cable 5 and then disconnect the right speaker cable 6 3 Disconnect the volume control button board cable 1 the micro Digital Media Card Reader board cable 2 and then disconnect the left speaker cable 3 Component replacement procedures 47 4 Disconnect the stabilizer module cable 4 disconnect the docking connector board cable 5 and then disconnect the touch screen connector board cable 6 Reverse this procedure to install the system board 48 Chapter 4 Removal and replacement procedures Touch screen connector board Description Spare part number Touch screen connector board 702351 001 Before removing the touch screen connector board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer e Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the Touch screen 1
44. he pointer or activate items on the screen 3 Left TouchPad button Functions like the left button of an external mouse 4 Right TouchPad button Functions like the right button on an external mouse Lights 3 3 E ET ECT CTS FEE a lIUIDgmg j a A i NE Component Description 1 Caps lock light e White Caps lock is on e Off Caps lock is off 2 ac Mute light e Amber Computer sound is off e Off Computer sound is on Keyboard dock 9 Keys Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn Displays system information when pressed in combination with the esc key 3 Windows button Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows button again will return you to the previous screen 4 b key Enables or disables Beats Audio when pressed in combination with the fn key 5 Action keys Perform common tasks NOTE Action keys do not display or function on the on screen keyboard of the tablet Right side 10 Chapter 2 External component identification Component 1 Digital Media Slot Description Supports the following digital card formats Secure Digital SD Memory Card Secure Digital Extended Capacity SDxC Memory Card Secure Digital High Capacity SDHC Memory Card Ultra High Speed MultiMediaCard UHS MMC 2 oo
45. hnology Equipment IEC 60950 iv Safety warning notice Table of contents T ProductcdeschibDION cci n pd D PEU Rx Ee eR OD X rd a d ORE SER RUE PERSA dnb ani SEES SETE RE SE ESS ERE eR 1 2 External component identification saiisine pP ran ku Pr Y YR Rana oe 13 va RR copre 1o ORE EN P FLEFRRR UP PAN ANAR SER EERERR REPE T MR RAE 3 Tablet edge compon nts ert ede itio Dr tee ddp add pee Aine REDDE nae 3 BIER 6 visere 8 orc ED 8 TOUCHR A e LEER 8 Bre 9 MVC BEER SESSER SE 10 eni 10 Left Side 12 Releasing the tablet from the keyboard dock W W Wu u u dssssereeere renerne ennen ennen em 13 3 Mustratoed parts SIS xi Eee Ona a DaN ER ON RaO ARE aE 14 Locating system Information 2 d aat rotate tree EEEE EEEE E enker Red 14 Computer major components iesise aa rr a aaa aa enses 15 Keyboard dock parts i E N 17 Sequential part number lIStiligj usce ioo rn tt eo nn RET nenne Ree RET ede RETI SR ROVER E re FERRE rM 19 4 Removal and replacement procedures iiis aiaia aaia aand iaa hiia 23 Preliminary replacement requirements ssssssssssssssseeeemee eene nennen rre nnns einn 23 TOOIS reguired pe dd aben ladere 23 Service considerations ssssssssssssssssssseeseeeeeeee eem emen EN 23 Plastic Parts PTT 23 Cables and Conri
46. k eaa seannsa ninaninata 68 Creating recovery media and backups sssssssseenee eene eene nennen nnne n nennen nnns 68 Restore and TECOVENY cestne o ae e e ter o das UA dade DEERE bin Eid 68 Using Windows Refresh for quick and easy recovery sssssseee 70 Remove everything and reinstall Windows seeen een 70 Recovering using HP Recovery Manager ssssssssssseeene eene enne 71 What you need to KNOW pn teet cre oreet eaten eed 71 Using the HP Recovery partition to recover a minimized image select MIeSEoiip T 71 Changing the boot order eene erri tad andae 72 Removing the HP Recovery partition ssesssssee nee ener nn nen 72 8 Power cord set FEGUIPGINGING uuiuasseuaas shore E a EXER PE IXRAE EROR AR RAE E YR FE ERERARG BER LRERAREEIARIAAARARR RA PREERRAEEAKE FREE M AIM 73 Requirements Tor all countries ette eva n etie a e nee a RR RR AR ER VR e TOR Ru 73 Requirements for specific countries and regions cccccccesesseeeeeeeeeseeeeeeeeesecstaeeeeeeeeeesisaeeeeesesenaees 73 eroe 75 MJER oan E R E E E OAE eee 76 vii viii 1 Product description Category Product Name Description HP ENVY x2 PC Processors Intel Dual Core Z2760 1 8GHz 592KB L2 Graphics Intel HD Graphics Media Accelerator Supports HD playback streaming and recording at 1080p 30 fps Supports DX
47. ly provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition to recover a minimized image select models only The HP Recovery partition select models only allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition 1 Press f11 while the computer boots or Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select HP Recovery Manager and follow the on screen instructions Restore and recovery 71 Changing the boot order If the computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer 3 Press and hold esc while the computer is restarting and then press f9 for boot options 4 Select the optical drive or USB flash drive you want to boot from 5 Follow the on screen instructions Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up ha
48. moval 58 microphone product description 1 minimized image creating 71 minimized image recovery 71 model name 1 multimedia board removal 33 spare part numbers 20 mute light identifying 9 0 operating system product description 2 optical drive precautions 24 original system recovery 71 P packaging guidelines 26 plastic parts service considerations 23 pointing device product description 2 ports HDMI 12 product description 2 USB 2 0 11 12 power button identifying 4 power cord set requirements 73 spare part numbers 19 power requirements product description 2 processor product description product description audio 1 display panel 1 external media cards 1 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 2 video 1 wireless 1 product name 1 product name and number computer 14 R recovery 69 70 HP Recovery Manager starting 71 system 71 recovery partition 71 removing 72 71 1 recycle computer refresh 70 tablet 69 regulatory information 14 removal replacement preliminaries 23 procedures 27 remove everything and reinstall Windows 70 reset computer steps 70 RJ45 USB Adaptor spare partnumbers 19 69 70 69 70 S screw kit spare part numbers 20 serial number 14 serial number computer 14 service considerations cables 23 connectors
49. n to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 72 Restore and recovery 69 Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you f IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory B NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See HP Support Assistant for instructions on reinstalling traditional applications To access HP Support Assistant on the Start screen select the HP Support Assistant app Ef NOTE You may be prompted for your permission or password when using Refresh See HP Support Assistant for more information To start Refresh 1 From the Start screen point to the far right upper or lower corner of the screen to display the charms 2 Click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and follow the on Screen instructions Remove everything and reinstall Windows Sometimes you want to per
50. nd replacement Dock components The following sections describe the removal and replacement procedure of the dock components Component replacement procedures 27 Base enclosure Description Spare part number Base enclosure Black 702349 001 Rubber feet 702363 001 Before disassembling the keyboard dock follow these steps 1 Shutdown the keyboard dock If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system M Disconnect all external devices connected to the computer ad Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the base enclosure 1 Turn the computer face down and then remove the rubber feet 1 The rubber feet are attached with adhesive and have alignment pins that fit into the screw holes 2 Remove the 2 3 0 mm screws located under the front rubber feet 2 and then remove the 2 polished 4 5 mm screws on the front row 3 3 Remove the 2 remaining 4 5 mm screws under rear rubber feet 4 P D 28 Chapter4 Removal and replacement procedures 4 Separate and release the bottom enclosure 1 and then remove the bottom enclosure 2 Battery Description Spare part number 2 cell 25WHr 3 38AH Li ion battery Tablet 694501 001 2 cell 21WHr 2 86AH Li ion battery Keyboard dock 694502 001
51. nected to the computer se Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 58 Chapter 4 Removal and replacement procedures Remove the top cover from the display 1 To remove the micro SD digital media card locate the micro SD digital media board cable 1 and then disconnect the cable 2 2 Locate the micro SD digital media board release points 3 remove the 2 screws 4 and then remove the board 5 Power button board Description Spare part number Power button board 702360 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer e Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Component replacement procedures 59 4 To remove power button board disconnect the power button board cable 1 and then remove the cable 2 60 Chapter 4 Removal and replacement procedures 5 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the syst
52. o install the USB Power connector board and cable 32 Chapter 4 Removal and replacement procedures Multimedia board Description Spare part number Multimedia board 702361 001 Before removing the multimedia board which includes USB Audio and HDMI connectors follow these steps t f uw 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the base enclosure see Base enclosure on page 28 Disconnect the battery cable see Battery on page 29 Remove the multimedia board 1 mom Turn the computer with the right side toward you and then disconnect the right assembly hinge 1 Disconnect the multimedia board cable 2 Remove the three screws 3 and then remove the board 4 Reverse this procedure to install the multimedia board and cable Component replacement procedures 33 Hinge assembly removal Description Spare part number Hinge assembly 702354 001 Before removing the hinge follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the opera
53. ons in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 75 Index Symbols Numerics webcam front identifying 6 A AC adapter spare part numbers 22 action keys identifying 10 antenna spare part numbers 19 audio board spare part numbers 20 audio product description 1 audio out headphone jacks 5 12 B back up personal files 68 backups 68 base enclosure removal 28 spare part numbers 28 base enclosure spare part number 19 battery removal 29 spare part numbers 18 19 20 29 Beats Audio hotkey 10 bezel spare part numbers 19 bezel display 49 Blu ray ROM DVD R RW Super Multi Double Layer Drive precautions 24 boot order changing HP Recovery Manager 72 button board spare part numbers 20 buttons left TouchPad 9 power 4 76 Index right TouchPad 9 TouchPad on off 8 C cables service considerations 23 caps lock light identifying 9 components display 6 left side 12 right side 10 top 8 computer major components 15 computer reset 70 computer specifications 66 connectors service considerations 23 D digital media card reader removal 31 digital media card reader board spare partnumbers 20 Digital Media Slot identifying 11 display specifications 66 display assembly spare partnumber
54. over with keyboard for use in Spain 702369 061 Top cover with keyboard for use in Spain 702369 071 Top cover with keyboard for use in Portugal 702369 131 Top cover with keyboard for use in Turkey 702369 141 Top cover with keyboard for use in Greece 702369 151 Top cover with keyboard for use in Latin America 702369 161 Top cover with keyboard for use in Saudi Arabia 702369 171 Top cover with keyboard for use in Russia 702369 251 Top cover with keyboard for use in Thailand 702369 281 Top cover with keyboard for use in Japan 702369 291 Top cover with keyboard for use in Belgium 702369 A41 Top cover with keyboard for use in Taiwan 702369 AB1 Top cover with keyboard for use in South Korea 702369 AD1 Top cover with keyboard for use in Internationally 702369 B31 Top cover with keyboard for use in Switzerland 702369 BG1 Top cover with keyboard for use in Canada 702369 DB1 Top cover with keyboard for use in Denmark Finland and Norway 702369 DH1 Before removing the TouchPad button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the display panel see Display panel assembly and Battery
55. r with keyboard for use in Portugal 702369 141 Top cover with keyboard for use in Turkey 702369 151 Top cover with keyboard for use in Greece 702369 161 Top cover with keyboard for use in Latin America 702369 171 Top cover with keyboard for use in Saudi Arabia 702369 251 Top cover with keyboard for use in Russia 702369 281 Top cover with keyboard for use in Thailand 702369 291 Top cover with keyboard for use in Japan 702369 A41 Top cover with keyboard for use in Belgium 702369 AB1 Top cover with keyboard for use in Taiwan 702369 AD1 Top cover with keyboard for use in South Korea 702369 B31 Top cover with keyboard for use internationally 702369 BG1 Top cover with keyboard for use in Switzerland 702369 DB1 Top cover for use in Canada 702369 DH1 Top cover with keyboard for use in Denmark Finland Norway 704926 001 HP active pen 708757 001 128 GB 11 6 High definition display back cover 128 GB unit 708758 001 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Europe the Middle East and Africa 708758 011 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in New Zealand 708758 161 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Latin America 708758 281 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Thailand 708758 371 11 6 in HD Anti Glare WLED display panel for use with 128 GB units in Asia Pacific Sequential part number listing 21
56. raps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Component replacement procedures This chapter provides removal and replacement procedures There are as many as 77 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal a
57. rd dock for use in Saudi Arabia 702352 251 Keyboard dock for use in Russia 702352 A41 Keyboard dock for use in Belgium 702352 B31 Keyboard dock for use in The Netherlands 702352 BG1 Keyboard dock for use in Switzerland 702352 DB1 Keyboard dock for use in Canada 702352 DH1 Keyboard dock for use in Denmark Finland Norway 702353 001 Touch screen 702354 001 Display hinge assembly 702355 001 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Europe the Middle East and Africa 702355 011 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in New Zealand 702355 161 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Latin America 702355 281 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Thailand 702355 371 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Asia Pacific 702355 AA1 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in People s Republic of China 702355 AB1 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Taiwan 702355 AC1 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Hong Kong 702355 D11 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in Chile 702355 D61 11 6 in HD Anti Glare WLED display panel for use with 64 GB units in India 702356 001 Button board includes vibration module kit 702357 001 Audio micro SD digital me
58. rd drive space iy IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Follow these steps to remove the HP Recovery partition 1 On the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and follow the on screen instructions to continue 72 Chapter 7 Backing up restoring and recovering 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as r
59. rd drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 64 Chapter 5 Setup Utility BIOS and System Diagnostics 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions A NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics e Start up test This test analyzes the main computer components that are required to start the computer e Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery If the battery fails the test con
60. ressing and holding down the power button will result in the loss of unsaved information e Ifthe computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the tablet Q pa Swipe from the right edge of the TouchPad or touch screen to display the charms tap Search and then tap the search box In the search box type power select Settings and then select Power options or see the User Guide or To learn more about your power settings on the Start screen type p In the search box type power select Settings and then select Power options or see the User Guide Provides flash lighting for the camera 3 Webcam rear Records video captures still photographs and allows video conferences and online chat by means of streaming video To use the webcam type c and then select Camera 4 Volume button 5 Micro SD Card Reader 6 Alignment post connectors 2 Controls speaker volume on the tablet e Toincrease speaker volume press the edge of the button e To decrease speaker volume press the edge of the button Supports micro SD cards Align and attach the tablet to the keyboard dock 7 Docking port power connector Chapter 2 External component identification Connects the tablet to the keyboard dock and connects an AC adapter Components Description 8
61. s 40 display bezel removal 49 spare partnumber 49 display cable spare partnumbers 19 display cover spare partnumbers 19 display hinge assembly spare partnumbers 20 display panel spare partnumbers 20 display panel assembly removal 40 display panel product description 1 drives preventing damage 24 DVD RW and CD RW Super Multi Double Layer Combo Drive precautions 24 E electrostatic discharge 24 equipment guidelines 27 esc key identifying 10 external media cards product description 1 F feet spare partnumbers 20 G graphics product description 1 grounding guidelines 24 guidelines equipment 27 grounding 24 packaging 26 transporting 26 workstation 26 H hard drive precautions 24 product description 1 HDMI port identifying 12 HDMI to VGA adapter spare partnumbers 19 hinge removal 34 spare partnumber 34 hotkeys Beats Audio 10 HP Recovery Manager 71 correcting boot problems 72 starting 71 HP Recovery partition 71 recovery 71 removing 72 l integrated rear webcam identifying 4 6 internal microphones identifying 6 J jacks audio out headphone 5 12 K keyboard product description 2 spare part numbers 16 keyboard dock spare part numbers keys action 10 esc 10 Windows button 10 19 20 L labels serial number 14 lights capslock 9 mute 9 webcam 4 6 M mass storage device precautions 24 spare part numbers 17 memory module product description 1 micro SD media board re
62. sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements 23 Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE
63. system information Important system information is located on the bottom edge of the tablet You may need the information when traveling internationally or when you contact support FL o Item Description 1 e Serial number e Product number e Warranty period e Regulatory and wireless certification information Using Windows briefly press the fn esc key combination to display the System Information screen which provides the product name and serial number of your computer as well as information about the memory processor BIOS and keyboard 14 Chapter 3 Illustrated parts catalog Computer major components Q Item Component Spare part number 1 Touch screen with cables 702353 001 Computer major components 15 Item Component Spare part number 2 Display panel 702362 001 3 Display panel cable 702351 001 4 NFC antenna 702347 001 5 System board includes keyboard cable 64 GB 702366 001 64 GB W8 Standard 702366 501 64 GB W8 Pro 702366 601 128 GB 708759 001 128 GB W8 Standard 708759 501 128 GB W8 Pro 708759 601 6 TouchScreen connector board with cable 702351 001 7 Battery with cable 2 cell 25W Hr 3 38AH battery Tablet 694501 001 2 cell 21W Hr 2 86AH battery Keyboard dock 694502 001 8 Display bezel with left antenna transceiver 702350 001 9 Microphone board with cable 702358 001 10 Webcam
64. tact HP support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 65 6 Specifications Computer specifications Metric U S Dimensions Width 29 16 cm 11 48 in Depth 2 15 cm 8 46 in Height front to back 2 11 to 3 19 cm 0 83 to 1 26 in Weight With 6 cell battery 1 60 kg 3 53 Ib With 3 cell battery 1 46 kg 3 22 Ib Input power Operating voltage and current 18 5Vdc 3 5A 65W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 11 6 inch display specifications Metric
65. ting system N Disconnect all external devices connected to the computer o Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the base enclosure see Base enclosure on page 28 5 Disconnect the battery cable see Battery on page 29 Remove the hinge assembly 1 Disconnect the hinge assembly left cable 1 and then disconnect the hinge assembly right cable 2 Ey NOTE The right hinge assembly cable may will already be disconnected if the multimedia board has been removed 2 Remove the two 5 0 mm screws 3 on the outside screw hole and then remove the 2 3 0 mm screws 4 on the inside screw hole 3 Remove the hinge assembly 5 When removing the hinge assembly make sure you account for the hinge assembly right cable 6 Reverse this procedure to install the hinge assembly 34 Chapter4 Removal and replacement procedures Top cover with keyboard includes TouchPad module Description Spare part number TouchPad board includes cable 702368 001 Top cover with keyboard for use in the United States 702369 001 Top cover with keyboard for use in the United Kingdom and Singapore 702369 031 Top cover with keyboard for use in Germany 702369 041 Top cover with keyboard for use in France 702369 051 Top cover with keyboard for use in Italy 702369 061 Top c
66. upport Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app If you want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 70 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 70 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 71 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 71 If you wish to remove the recovery partitio
67. ystem Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recovery media do not work you can obtain recovery media for your system from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http Awelcome hp com country us en wwcontact_us html iy IMPORTANT HP Recovery Manager does not automatical

Download Pdf Manuals

Related Search

Related Contents

  Edesa 1LE452IT-926270170 Manual  JVC KD-DV5301 User's Manual    Bodum 11532-565EURO mixer  Powermate CP0302013 Parts list  

Copyright © All rights reserved. Failed to retrieve file