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US Robotics USR4204 console server

1. Environmental Temperature e Operating Temperature conditions O to 50 degrees C e Non Operating Temperature conditions 20 to 70 degrees C Page 34 of 52 USR4204 User Guide Humidity e Operating Humidity conditions 20 to 80 non condensing e Non Operating Humidity conditions 5 to 95 non condensing Product Dimensions and Weights Dimensions e WxHxL 9 96 x 1 71 x 7 75 in 25 3 x 4 34 x 19 7 cm without rubber feet e WxHxL 9 96 x 1 94 x 7 75 in 25 3 x 4 92 x 19 7 cm with rubber feet e 1U 19 rack space with rack brackets attached Weight e 2 25 Ibs 1 02 kg Page 35 of 52 USR4204 User Guide FAQs and Troubleshooting General If you have trouble with the USR4204 first try the following e ry removing the power and repeating the setup process e Make sure the correct COM port was selected e Make sure the modem was setup properly e Make sure the power supply is plugged in to an operational power outlet and that the power supply is also securely plugged into the unit e Verify all cables and adaptors are correct for the type of ports e When connected hit ENTER to see if the Main Menu appears on the terminal Configuring the USR4204 How to configure flow control in a setup with added ports To enable flow control on a slave USRA204 both the slave and the modem need to have flow control enabled but the master must have flow control turned OFF When two or more slave USRA204s are chained to a single master
2. Enable or disable the selected User s login with this command Current status is indicated in parentheses P Toggle Administrator Privileges Enable or disable Administrator privileges to a User with this command Current status is indicated in parentheses X Delete User Remove all User information including permissions username and password with this command Delete users with this delete command or the Remove All Accounts command in the Configure Security Menu Return to Configure Security Menu Navigate back to the Configure Security Menu with this command Page 30 of 52 USR4204 User Guide Login Screen USRobotics Console Server amp Power Switch Login Once security is enabled the user interface will always first display the Login Screen until security is disabled The Administrator or any enabled User may login from this screen Page 31 of 52 USR4204 User Guide Flashing the firmware The USRA204 uses two pieces of flash memory for its operation boot code and system code Flashing the firmware replaces the system code Before flashing the firmware file must already be downloaded from the USRA204 support webpage to a hard drive accessible from the management terminal Note the location of the file Also be sure to note how to send files with the terminal application being used Read all steps for flashing the firmware before you begin Step 1 Choose the Flash New Code command from the C
3. 2 3 4 5 6 7 8 Serial Port RJ45 Pinout Loop to pin 8 Output Data Terminal Ready Output Transmit Data Output Ground Ground Receive Data Input 87654321 Data Set Ready Input Loop to pin 1 Input 1 2 3 4 5 6 7 8 Loop to pin 8 Loop to pin 7 Receive Data Ground Ground Transmit Data 87654321 Loop to pin 2 Loop to pin 1 Page 41 of 52 USR4204 User Guide RS 232 Adaptor Pinouts RS 232 Adaptors RJ45 to DB25M PiN OuT CONFIGURATION RJ45 DB25 d ccc 01LL 95 1 13 A A 4 OOOOOOOOO0O0000 ss IS 000000000000 14 25 A A 87654321 DB25 Male 8 4 RJ45 to DB9F PiN OuT CONFIGURATION RJ45 DB9F 1 7 5 1 i i IN 3 3 4 9 6 5 O ee 5 DB9 Female E 2 87654321 7 6 8 8 DB25F to DB9M PiN OuT CONFIGURATION DB25F DB9M 22 a 9 7 13 1 1 5 2 3 OOOO 7 5 25 14 6 9 6 6 DB25 Female DB9 Male 3 2 8 1 5 8 Page 42 of 52 USR4204 User Guide RJ45 to DB9M Null Modem PiN OuT CONFIGURATION RJA5 DB9M y 00000 6 MMMM 0000 5 5 6 9 EA 87654321 DB9 Male 3 2 2 1 1 RJ45 to DB9M PiN OuT CONFIGURATION RJ45 DB9M ee 2 4 3 AAA 4 5 s NENE 6 um _ 2 87654321 DB9 Male 7 8 Page 43 of 52 USR4204 User Guide Straight and Rollover Cables Rollover Cable 8 1 a00 bf HUE 1 8 P1 P2 P1 P2 1 gt a NN 1 2 N F F um a S S J 3 ES N 4 gt Y GEES Sn 247 a 5 6
4. 7 am am A 8 Straight Cable 8 1 AT TE P1 P2 P1 P2 Page 44 of 52 USR4204 User Guide Legal Notice The information in this publication is subject to change without notice and is provided AS IS WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL U S ROBOTICS BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF U S ROBOTICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This publication does not constitute an endorsement of the product or products that were tested The configuration or configurations tested or described may or may not be the only available solution This test is not a determination or product quality or correctness nor does it ensure compliance with any federal state or local requirements The safety precautions listed in this user guide must be observed at all times Failure to comply with these precautions may result in injury and property damage U S Robotics assumes no liability for the customer s failure to comply with these requirements A WARNING YOU ARE EXPRESSLY PROHIBITED FROM USING THIS PRODUCT IN HIGH RISK APPLICATIONS AND SUCH USE SHALL BE AT YOUR SOLE RISK AS USED IN THIS PARAGRAPH HIGH RISK APPLICATIONS REFERS TO USA
5. Arm Ctrl B for Break Menu Main Menu gt W Ctrl B for Break Select Port Connect C omnsode Comas Console Connect et eO Le Connect Console Refresh MAIN Menu At the top of the Arm Ctrl B for Break Menu is the menu name Below that is a list of valid commands text and status Invalid commands are ignored A D Connect to Console A Connect command creates a full duplex data connection between the USR4204 terminal port and one of its serial ports and arms a control B character While connected to the selected port the user must manually send a RS 232 break signal by hitting the Ctrl B keys at the appropriate time Once Ctrl B has been entered any subsequent Ctrl B characters will be recognized as ordinary data instead of breaks The current serial port parameters are shown in parentheses next to the port name Le To close a connection to a serial port use the Escape Sequence The Escape Sequence consists of three identical characters typed rapidly without surrounding characters The default Escape Sequence command is Page 20 of 52 USR4204 User Guide Configure Ports Menu Main Menu gt Z Configure Ports Menu USR4204 CMD Atico Console 9600 None ds Oni Ta I ons le 9600 None AY Cosme one o 9600 None Conos oe 9600 None 1 Rename Power 1 M ONSE 0 0 mos 2 Rename Power 2 ICON 10 0 OS Return to MAIN Menu At the top of the Configure Ports Menu are the menu name and the user progra
6. Q Toggle Cellular Mode Each press of the Q command cycles from 0 OFF through 7 OFF The Escape Sequence behaves normally for analog modem connections Three consecutive characters default causes a disconnect from a Serial Port connection There is a one second maximum guard time allowed between the characters 1 7 These settings are for Cellular packet connections where large variations in latency may occur The specified number 1 thru 7 of the programmed escape sequence characters default causes a disconnect from a Serial Port connection The one second maximum guard time limit is disabled W Arm Ctrl B for Break Navigate to the Arm Ctrl B for Break Menu for selection of which serial port will enable and send a break signal X Logout The Logout command ends a secure session and sends the Login screen to the terminal It is only available when security is on Y Configure Parameters Navigate to the Configure Parameters Menu with this command Z Configure Ports Navigate to the Configure Ports Menu with this command s The Configure Parameters and Configure Ports commands are available only to the administrator or if security is off Refresh MAIN Menu Refresh Main Menu banner with current system parameters and update current status for each port with this command The spacebar or the Enter key may also be used to refresh the Main Menu Page 19 of 52 USR4204 User Guide
7. numbers and punctuation characters e Consider using 2 spaces instead of 1 between words e Consider beginning with a space a number or a punctuation character o Example John Smith might be better as JOhn m Th Hacker consequences e If someone tries to hack in with a valid Username three consecutive times that user will be locked out until the administrator re enables the account e If the hacked Username is the Administrator s the above procedure Clearing a Forgotten or Disabled Administrator Name and Password will be required on site i e don t use admin Security Features to use or enable e Don t disable the Inactivity Timer This ensures that the system is available for users who are actually using it e Program the Security Banner Use warning text appropriate for your installation What are displayable characters Displayable characters are all chars from 20h thru 7Eh What are programmable characters All 4 of the programmable characters escape sequence return to parent menu Xon Xoff can be any of the following displayable characters _t l Or any of the following control characters ABCDEFGIKLNOPQRSTUVWXYZ Temporarily disabling Security There is no way to temporarily disable security The Admin must be deleted using the Remove all Accounts command which will turn off security and remove all accounts that were created To turn security back on a new Admin must be created as wel
8. Login Banner When security is enabled the USR4204 will present this greeting followed by a login prompt This command navigates to the Change Banner screen The banner may be up to 64 displayable characters in length Default USRobotics Console Server amp Power Switch Y Enter Security Banner If security and the security banner are enabled the USR4204 will present a security banner prior to the login banner This command is only available when security is on and navigates to the Change Banner screen The banner may be up to 256 displayable characters in length Each occurrence of n newline will be replaced with a carriage return line feed pair Page 24 of 52 USR4204 User Guide Default empty nulls The security banner is enabled or disabled by the B command in the Configure Parameters Menu F Toggle S W Flow Control Enable or disable Xon Xoff flow control for the terminal port and all serial ports with this command Default Off If S W flow control is desired it must be enabled on both the USR4204 and oy the modem P Toggle Xon Xoff Pass Thru Xon Xoff flow control characters are allowed to pass through the terminal port and all serial ports with this command Default Off E Toggle Command Echo The terminal port can echo back to the terminal all valid commands and text it received Disable or re enable echoing with this command Default On A Toggle Auto CR The terminal port ca
9. Security Menu Main Menu gt Y gt U Configure Security Menu current enabled state in parentheses below CMD CMD Q Select Admin Username use ccc ucl c oV Select fi elect LAT Select DOM Selects AS Sce 4 Select Cu Select bor e lle e 5D elect LG c c Vit excl een LTEM COSE et M coe cq Return to Config Parameters Menu amp Remove ALL Accounts At the top of the Configure Security Menu is the menu name A list of valid commands text and status follows Invalid commands are ignored Use a Select command see below to set up the Administrator and up to 15 User accounts O Select Admin Navigate to the Administrator Menu with this command It is the only command available if security is off Use this command to setup the Administrator account and turn on security 1 9 and A F Select User Navigate to the corresponding User Menu with this command The current User status ON OFF is shown in parentheses next to the User name Use this command to setup a User account NOTE To re enable a disabled or locked out user select the user then Toggle the User Enable status to ON Page 27 of 52 USR4204 User Guide Return to Configure Parameters Menu Navigate back to the Configure Parameters Menu with this command amp Remove ALL Accounts Disable security and clear all user accounts including the Administrator with this command There is a confirmation prompt before deletion Administrator P
10. delivering or furnishing repaired or replaced product or part 5 0 LIMITATIONS 5 1 THIRD PARTY SOFTWARE This U S ROBOTICS product may include or be bundled with third party software the use of which is governed by separate end user license agreements provided by third party software vendors This U S ROBOTICS Limited Warranty does not apply to such third party software For the applicable warranty refer to the end user license agreement governing the use of such software 5 2 UNAUTHORIZED PRODUCTS To the extent permitted by applicable law this U S ROBOTICS Limited Warranty does not apply to distressed grey market or liquidated inventory and all such products are sold as is without any warranty Further this U S ROBOTICS Limited Warranty does not apply and U S ROBOTICS assumes no responsibility or liability for counterfeit products or for products sold by auction or by parties who are not specifically authorized by U S ROBOTICS 5 3 DAMAGE DUE TO MISUSE NEGLECT NON COMPLIANCE IMPROPER INSTALLATION AND OR ENVIRONMENTAL FACTORS To the extent permitted by applicable law this U S ROBOTICS Limited Warranty does not apply to normal wear and tear damage or loss of data due to interoperability with current and or future versions of operating system or other current and or future software and hardware alterations by persons other than U S ROBOTICS damage caused by operator error or non compliance with instructions as set out in the
11. names are for identification purposes only and may be trademarks of their respective companies Product specifications are subject to change without notice Page 52 of 52
12. of the equipment maximum input rating of 8 Amps The power from these ports is on by default even when the USRA204 is unpowered When a power port is switched off both the LINE and NEUTRAL conductors are opened If the USR4204 loses power while a port is off the port will turn on but when power is restored to the USR4204 the port will return to the off state The AC current being sourced from each of the output ports is monitored by the USRA204 and the RMS value is displayed on the Main Menu To update the value refresh the Main Menu by hitting the spacebar ENTER key or by using the command Page 12 of 52 USR4204 User Guide Remote Access Setting Up Confirm requirements e Computer terminal with a COM port e Terminal emulation application e Modem at the management site e Modem at the equipment site Access to phone line analog connection only or Cellular service cellular connection only at both locations To remotely connect to the USR4204 the modem must be configured before connecting it to the USR4204 at the equipment site Configuring the Modem The modem connected to the USRA204 must be pre configured for result codes disabled local echo disabled auto answer enabled AT commands disabled Dumb mode and a fixed DTE rate of 9600bps 8N1 To set the modem DTE rate use a terminal set at 9600bps 8N1 to send commands to the modem to establish the modem DTE rate Disable result codes disable loc
13. outlets individually rated for 8 amps maximum WARNING The combined power requirement of the equipment A connected to all the USR4204 outputs must not exceed the USR4204 maximum input rating of 8 Amps 5 External Power Supply Input Connect the included Versa Power Kit to power the USR4204 Page 8 of 52 USR4204 User Guide The external power supply input delivers operating power to the USRA204 from the external low voltage power supply that is included with the product Page 9 of 52 USR4204 User Guide Getting Started Local Access This section describes how to verify the unit is operational Once installed this is also the setup process for local access For detailed unit configuration and advanced operating features see Physical Installation Remote Access or Product Operation Step 1 Confirm package contents and check system requirements e Computer terminal with a COM port e Terminal emulation application Step 2 Connect the VersaPower Kit to the USR4204 Use the included VersaPower power supply to power the USR4204 The VersaPower power supply includes blade clips compatible with mains power outlets in North America UK and Europe Remove the plastic protector from the VersaPower base unit and slide in the region specific clip until it locks into place Plug the power supply into a mains power outlet and connect the VersaPower output jack to the USR4204 external power supply input Step 3 Open a Terminal Em
14. port of the slave USR4204 The serial port parameters must be 9600bps 8N1 Addressing the Slave USR4204 To access the menus of the slave USR4204 select the serial port that connects it to the master USR4204 from the Main Menu Enter any command in the slave USR4204 Main Menu including the View Menu command hit ENTER To return to the master USR4204 Main Menu type the USR4204 escape code default NOTE It is recommended to rename each USR4204 to a unique name for easier identification port exit from the slave USR4204 and return to the master USR4204 Main If the slave USR4204 has a serial port selected the escape code will close the a Menu Security Considerations If the master USR4204 has security enabled the administrator should choose whether security is disabled or enabled in the slave USR4204 If the administrator chooses to allow users access to all menus and ports in the slave USR4204 security must be disabled in the slave USR4204 Users that log in to the master USR4204 and have permission to access the serial port connected to the slave USR4204 will then have access to all menus and ports in the slave USR4204 If the administrator chooses to restrict users from accessing configuration menus and certain ports in the slave USRA204 the slave USRA204 s security must be enabled The administrator must create additional user accounts in the slave USR4204 and set each of those user s permissions to access
15. ports Users that log in to the master USRA204 and have permission to the serial port connected to the slave USRA204 will have to enter a valid username and password into the slave USR4204 to access its ports Page 33 of 52 USR4204 User Guide Technical Specifications Electrical RS 232 DTE Terminal Port e Data rate 9600 bps e Asynchronous data format 8 data bits no parity 1 stop bit e 4 wire interface RXD TXD DTR DSR See appendix A for pinout RS 232 DCE Serial Ports e Supported data rates 115200 57600 38400 19200 9600 4800 2400 1200 and 300 bps e Supported asynchronous data formats o 8 data bits no parity 1 stop bit o 7 data bits odd parity 1 stop bit o 7 data bits even parity 1 stop bit o 7 data bits mark parity 1 stop bit o 7 data bits space parity 1 stop bit e 2 wire interface RXD TXD See appendix A for pinout Mains Power Input Port e Connector IEC C14 e Voltage 250 Vac maximum e Current 8A maximum continuous e Fuse 8A 250 Vac 5 x 20mm time delay ceramic IEC type T8AH250V Power Output Ports e Connector IEC C13 e Voltage 250 Vac maximum e Current 8A maximum continuous e Switching 2 pole normally closed 2 Form B e Current measurement range 0 8 5 A RMS e Current measurement accuracy 0 2 A Power supply input e Voltage 12 20 Vdc either polarity or 8 15 Vac e Plug dimensions 5 5mm o d x 2 5mm i d x 9 5mm length Power Consumption e 1 5 W typical e 1 8 W maximum
16. serial port enable flow control in the modem and only the last slave USR4204 in the chain Remote Management Management modem fails to connect to remote modem e Refer to your modem troubleshooting documentation e Check modem phone numbers Modems connect but fail to show USR4204 interface on the management terminal e Check for carrier detect override hit ENTER e Try general USRA204 troubleshooting Flashing firmware Possible Causes for firmware flash failure e Phone line was disconnected Confirm it is connected and functional then reconnect and try firmware flash again e File was corrupt Re download file and try firmware flash again e Firmware flash continues to fail Try firmware flash again using previous working version or original firmware available from usr com Clearing A Forgotten or Disabled Administrator Name and Password Disconnect the low voltage power supply from the USR4204 connect a straight Ethernet cable from the USR4204 terminal port to serial port A and then re apply power to the USR4204 The USRA204 will clear the administrator name and password You may then connect a terminal to the USR4204 terminal port to enter a new administrator name and password User accounts are unaffected Page 36 of 52 USR4204 User Guide Suggested Security Guidelines Creating usernames and passwords e Create Usernames and Passwords that are not easy to guess e Use at least 8 characters e Use upper lowercase letters
17. user documentation or other accompanying documentation damage caused by acts of nature such as lightning storms floods fires and earthquakes etc Products evidencing the product serial number has been tampered with or removed misuse neglect and improper handling damage caused by undue physical temperature or electrical stress damage or loss of data caused by a computer virus worm Trojan horse or memory content corruption failures of the product which result from accident abuse misuse including but not limited to improper installation connection to incorrect voltages and power points electrical transients or disturbances in the line power mains connected to the device or in a telephone network connected to the device including any transient phenomenon due to the cross connected nature of a device between these two networks failures caused by products not supplied by U S ROBOTICS damage cause by moisture corrosive environments high voltage surges shipping abnormal working conditions or the use of the product outside the borders of the country or territory intended for use As indicated by the Product Model Number and any local telecommunication approval stickers affixed to the product 5 4 TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUD
18. GE IN OR IN CONJUNCTION WITH EQUIPMENT FOR WHICH FAILURE OF THE USR PRODUCT MAY RESULT IN PROPERTY DAMAGE BODILY INJURY EMOTIONAL INJURY OR LOSS OF LIFE INCLUDING BUT NOT LIMITED TO ATOMIC ENERGY CONTROL EQUIPMENT AIRCRAFT OR SPACECRAFT EQUIPMENT TRAFFIC CONTROL EQUIPMENT TRANSPORTATION EQUIPMENT COMBUSTIBLE CONTROL EQUIPMENT MEDICAL OR DIAGNOSTIC EQUIPMENT AND ALL TYPES OF MANUFACTURING AND SAFETY DEVICES Page 45 of 52 USR4204 User Guide Warranty U S Robotics Corporation Two 2 Year Limited Warranty 1 0 GENERAL TERMS 1 1 This Limited Warranty is extended only to the original end user purchaser CUSTOMER and is not transferable 1 2 No agent reseller or business partner of U S Robotics Corporation U S ROBOTICS is authorized to modify the terms of this Limited Warranty on behalf of U S ROBOTICS 1 3 This Limited Warranty expressly excludes any product that has not been purchased as new from U S ROBOTICS or its authorized reseller 1 4 This Limited Warranty is only applicable in the country or territory where the product is intended for use As indicated by the Product Model Number and any local approval stickers affixed to the product 1 5 U S ROBOTICS warrants to the CUSTOMER that this product will be free from defects in workmanship and materials under normal use and service for TWO YEARS from the date of purchase from U S ROBOTICS or its authorized reseller 1 6 U S ROBOTICS sole obligation under this L
19. Guide Figure 1 Login Screen If security is enabled Main Menu muah Cie Ile Configure Conr elias Ieee Ito uelle Parametros Menu Z Menu W Menu Y Configure Security Menu U Admin Password Menu 0 Note Menus with red borders are not available to users if security is enabled Page 16 of 52 USR4204 User Guide Command Reference Command Keystrobes Availability NS A S A Turn off Security Turn User on or off 1 MmYUUIDT JA Toggle Administrator Privileges n 1 MmYUUIDP A X Return to parent menu J NSAAU NOTE Italics indicate that a specific port or user must be selected Parentheses indicate multiple options verify choice on screen DP Key Mm Main Menu NS No Security UID User account number or PL Console Port Letter A D A Admin letter 1 9 A F PX Power Port Number 1 2 AU Approved user Page 17 of 52 USR4204 User Guide Main Menu 1 0 Tec Meat om enti Lo Pass Hebe wie BODIES OFF OFF ON OFF OFF MAIN Menu USR4204 AA eaa a aS 4 CMD A Connect Console P onne ct Coins ole AC ome E Console LY Coma Con Sce l Toggle Power 1 2 Toggle Power 2 O Toggle Cellular Mode OFF W Arm Cer E BATOrT Br ak O O Y Config Parameters CORO POr ES Refresh MAIN Menu At the top of the Main Menu is a banner that displays the current system parameters Below the banner are the menu name the user pro
20. ING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED U S ROBOTICS NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE WARRANTY OR USE OF ITS PRODUCTS 5 5 LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW U S ROBOTICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF U S ROBOTICS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT Page 48 of 52 USR4204 User Guide OR REFUND OF THE PURCHASE PRICE PAID AT U S ROBOTICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE 6 0 STATUTORY RIGHTS OF CUSTOMER Some countries states territories or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or
21. USR4204 User Guide USRobotics Console Server amp Power Switch USR4204 A Read us before sers manual sing this product USRobotics e Serial lal Ports USR4204 User Guide R24 0792 00 Rev 1 2 10 16 Page 1 of 52 USR4204 User Guide Contents COTESIA ccm DM P UT 2 Symbols Used In This User GUIde oss eris osea Desde a ee ova Devi RE Ede uada s ve SER Era ona 4 Irmmportarit Safebty THSEFUCEIOTIS 16a sati OCA BACRA RUE a A dc e n hr CHA ATP Dn 5 o Olt Mte RT D EN NU ES E a a 6 Overview Or Mali FedtUl 65 iue cessi axes A AE AA dU M osx exu A 6 mledaiaGeni nicme ce t em 7 Physical Feature 8 Getting Started Local ACCESS 10 Physical Installations uestis aas id aired pda t a IE E UR nu trace ato fcil Pa e etica citu dc Und n 11 SEANGAlOMC e EE 11 RACK MOUE D asd s Cadet dud caet MP EE EE I FI M DID M DI on ELI 11 Connecting NetWork DEVICES c at a ex du ON A AS 12 Connecting to Network Device Console Ports csssssseeeeeen nennen 12 Connecting LO POWEr POLES cis Cad oda Ud vano Goa catt odi va uod uat Gets Uca ics Una dA ln 12 REMOte ACCESS TE 13 SCUUNG Urna tn cr orante esa 13 Remotely connecting and managing using dialup ccccccccccncncnnnnnnnnnnnnnn nr 14 Product Operation qst Rd Sasibinaq adig cxt iat scais ES 15 Userin er acens 15 Security Teatul s x Sed eS a ai 26 FlasH Ee MEIN SI ETAT Y TT COTES STET 32 Adina MOS POS ias 33 Attaching a Slave USRA2094 ida a a aos 33 Addressing the Sla
22. al echo enable auto answer and then store the updated settings into modem memory Then disable AT commands which is normally done by flipping a physical switch on the modem Consult the modem s user guide for details The modem should not override the Carrier Detect signal and Error Correction should be enabled which are typically default modem settings If the equipment being managed through the USR4204 uses serial rates different from 9600bps XON XOFF flow control may need to be enabled in the USRA204 and in the modem to prevent buffer overflow Connecting the Modem Once the modem has been properly configured it may be attached to the USRA204 terminal port and telephone line Modem Connector Adaptors and Cables Needed DB25F Provided DB25 Adapter and provided RJ45 rollover cable DB9F Select one of the following Purchase a RJ45 to DB9M null modem adaptor and use the provided RJ45 rollover cable Purchase a RJ45 to DB9M adaptor and use a straight Ethernet cable Purchase a DB25F to DB9M adaptor and use the provided RJ45 to DB25M adaptor and RJ45 rollover cable See appendix A for the wiring diagrams for all options Page 13 of 52 USR4204 User Guide The attached equipment is now ready to be remotely managed Remotely connecting and managing using dialup To connect to the USRA204 and manage the attached devices at the equipment site the user will need a terminal emulation application a connected modem and a phone li
23. and fitness for a particular purpose If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory named LICENSE If you are unable to locate a copy please contact U S Robotics and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in U S Robotics standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Copyright 2012 U S Robotics Corporation All rights reserved U S Robotics and the U S Robotics logo are registered trademarks of U S Robotics Corporation Other product
24. as an authorized return at an authorized U S ROBOTICS Return Center 4 5 Authorized CUSTOMER returns will be unpacked visually inspected and matched to the Product Model Number and Product Serial Number for which the RMA was authorized The enclosed Proof of Purchase will be inspected for date of purchase and place of purchase U S ROBOTICS may deny warranty service if visual inspection of the returned product or part does not match the CUSTOMER supplied information for which the RMA was issued 4 6 U S ROBOTICS retains the final decision whether products are within warranty conditions In the event U S ROBOTICS determines that the product is not within warranty conditions or is without the original packaging and accessories CUSTOMER will not be entitled to repair or a refund and the product will be returned to CUSTOMER Page 47 of 52 USR4204 User Guide 4 7 Once a CUSTOMER return has been unpacked visually inspected and tested U S ROBOTICS will at its sole discretion repair or replace the product using new or reconditioned product or parts to whatever extent it deems necessary to restore the product or part to operating condition 4 8 U S ROBOTICS will make reasonable efforts to ship the repaired or replaced product or part to CUSTOMER at U S ROBOTICS expense not later than TWENTY ONE 21 DAYS after U S ROBOTICS receives the authorized CUSTOMER return 4 9 U S ROBOTICS shall not be liable for any damages caused by delay in
25. assword Menu Main Menu gt Y gt U 20 Aci Username Admin Password Menu CMD Y Change Username Z Change Password Return to Configure Security Menu At the top of the Administrator Password Menu is the programmable Administrator name and the menu name Below that is a list of valid commands Invalid commands are ignored Y Change Username This command navigates to the Change Administrator username screen The username may be up to 16 displayable characters in length Z Change Password Use the Change Password command to enter the Administrator password on the Change Password screen The password may be up to 13 displayable characters in length The Change Password command appears only after a Username is entered STE Administrator username and password are case sensitive Page 28 of 52 USR4204 User Guide Helptul nomen Security is enabled by entering an Administrator username and password Return to Configure Security Menu Navigate back to the Configure Security Menu with this command Do not forget the administrator name and password Record and store all Administrator and User information in a secure location The recovery method requires you to be at the physical location of the USR4204 See Clearing A Forgotten or Disabled Administrator Name and Password for details User Menu Main Menu gt Y gt U gt number or letter of user User 15 User Menu current permissions in parent
26. command to change the format of the selected serial port R Rename Rename the serial port with this command It navigates to the Rename screen The port name may be up to 32 displayable characters in length C Copy This Baud Parity to All Console Ports Set all serial ports to the rate and format of the selected port with this command Return to Configure Ports Menu Navigate back to the Configure Ports Menu with this command Page 22 of 52 USR4204 User Guide Configure Parameters Menu Main Menu gt Y 1 0 wae Meat Som onic Lo Pass Hebe Aoc DCD enana Q AS OFF OFF ON CIN OFF OFF Configure Parameters Menu Ver 1 12 09 18 13 S N 1ME4Z7PM0004 CMD CMD T Change Inactivity Timeout R Rename System S Change Char for Escape M Change Char for Menu BIER Dange a har T OG en OS Clete e ar oror W Enter Login Banner Y Enter Security Banner g TOGO le Sy i Lor Comes He Wqeexeredl AO coma Pas MENS ta aevi m o mman d ECNO A Toggle Auto CR D Toggle DCD Override B Toggle Security Banner S OI CE e c NIS y amp Load Factory Parameters Return to MAIN Menu viu Plash New Code At the top of the Configure Parameters Menu is a banner that displays the current system parameters Directly below the banner are the menu name the user programmable device name the firmware version number and date and the serial number of the USR4204 Below that is a list of valid commands and text Invalid commands a
27. consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to CUSTOMER When the implied warranties are not allowed by law to be excluded in their entirety they will be limited in scope and duration to this written Limited Warranty This Limited Warranty gives CUSTOMER specific legal rights CUSTOMER may also have other rights that may vary from state to state or from country to country CUSTOMER is advised to consult applicable state or country laws for full determination of its rights If any term is held to be illegal or unenforceable the legality or enforceability of the remaining terms shall not be affected or impaired 7 0 GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of Illinois U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods U S Robotics Corporation 1300 East Woodfield Road Suite 506 Schaumburg IL 60173 U S A Page 49 of 52 USR4204 User Guide Regulatory Information FCC Compliance C Declaration of Conformity U S Robotics Corporation 1300 E Woodfield Rd Suite 506 Schaumburg IL 60173 U S A declares that this product conforms to the FCC s specifications Part 15 Class A This equipment complies with Part 15 Class A for use in a commercial indu
28. d Rollover Cables t idus dO ss S Dru Doa ca dde Mus Pra Fan ede A 44 Legal Note aa 45 Warran RPM 46 Regulatory TMformatio Maa AR AA AAA 50 REG COMPIANES ii AN A AAA AA 50 UE TAS ENG CUL ISO iia 50 Industry Canada Eesti Id AS 50 CE COMPilanee tn A A A S 51 WEEE 4 olmbllalic8 3 d ices rd Ea REED Es 51 COPyHAG8ntE INTO AMacION c EU 52 Page 3 of 52 USR4204 User Guide Symbols Used In This User Guide This symbol alerts the user to important operating and maintenance A instructions This symbol warns the user that there are hazardous voltages within the product enclosure jo This symbol invites the user to read more technical details This symbol identifies helpful user information information This symbol denotes supplemental information O This symbol warns the user to stop read and understand critical Page 4 of 52 USR4204 User Guide Important Safety Instructions SAVE THESE INSTRUCTIONS during the installation operation and storage of this product Failure to This manual contains instructions and warnings that should be followed heed these instructions and warnings may affect the product warranty WARNING Hazardous Voltage To reduce the risk of personal injury from electric shock do not remove the cover There are no field serviceable or user serviceable components inside e Disconnect mains power from the product by unplugging the power cord from either the electrical outl
29. e management ports of remote equipment and to control outlets that supply power to the remote equipment With one USR4204 a single channel can control up to four management ports and two power ports The USR4204 allows a remote manager to select and control ports via a simple menu driven interface Security The USR4204 allows for one administrator and fifteen user accounts The administrator can create delete or edit user accounts and has access to all USR4204 configuration menus The administrator can also assign access privileges for individual ports to each user To deter unauthorized access the USRA204 is configured to lockout user or administrator accounts and display a security notification to users and the administrator in the event of three consecutive failed attempts to log in as a user or administrator Page 6 of 52 USR4204 User Guide Package Contents e 1 USRA204 e 1 VersaPower Kit Universal Power Supply e 1 6 foot RJ45 rollover cable e 1 RJ45 to DB25M adaptor e 1 RJ45 to DB9F adaptor e 2 Rackmount brackets e 6 Bracket mounting screws e 4 Rubber feet e 1 Reference Guide Page 7 of 52 USR4204 User Guide Physi