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HP LaserJet Enterprise 700 M775z+

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1. Print Le x Printer Ei Status Find Printers Type Where Print to file Comment EA E manual duplex Page range ou L Current 5 Pages ae section For example type 1 3 5 12 or plsl pls2 p1s3 p8s3 Print what Document x Zoom Print All pages in range z Pages per sheet 1 page Scale to paper size No Scaling z Output Options Staple Output Bin Options Bin Automatically Select A Gaal aw Print tasks Windows 101 4 In the Output Options area select an option from the Staple drop down list Click the OK button to close the dialog box Printing Shortcuts Paper Quality Effects Finishing Output Job Storage Color Services Output Options E Staple None One Staple Left Angled Output Bin Options Bin Automatically Select Apply 5 In the Print dialog box click the OK button to print the job Printer Name i eese s al X z Properties Status Idle Endaia Type Om Om z Where gt ene el l Print to file Comment T Manual duplex Page range Copies Al Number of copies i Current page Selection ms Pages OOO F colate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the s
2. al Ed Current E Pages ae Type pi ranges From the ind section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document E Zoom Print All pages in range z Pages per sheet 1 p ge i Scale to paper size No Scaling i Advanced Pinting Shotouts Paper Gualty Efects Frishing Job Storage Color_ Services Print page borders Page order nn Orientation Potrat Landscape Rotate by 180 degrees ca Ay Orientation Portrait Landscape Rotate by 180 degrees ra Sa Gee Gi Print tasks Windows 87 88 5 Select the correct Print page borders Page order and Orientation options Click the OK button to close the Document Properties dialog box 6 In the Print dialog box click the OK button to print the job Chapter 5 Print Advanced Printing Shortcuts Paper Qualty Effects Finishing Job Storage Color _ Services Orientation Portrait Landscape Rotate by 180 degrees aoe ox ances Avni Printer Name Le ee ee a i Properties Status Idle Type OO Om Where gt es Set ae Print to file Comment I Manual duplex Page range Copies
3. Fax Numbers CC ENWW 4 Touch the Speed Dial Name field to display the keyboard Fax gt Speed Dials Speed Dial Name 3 E Fax Numbers One Touch Speed Dials Gar ENWW Create a speed dial list 195 196 Type a fax number for the speed dial NOTE To enter additional fax numbers for a speed dial touch the screen to the right of the last digit of the previously entered fax number When the cursor appears touch the enter key to move the cursor to the next line Repeat this step to enter all the numbers for the speed dial Touch the OK button The name and fax number or numbers display next to the selected One Touch Speed Dials number Touch the OK button to return to the Fax screen Chapter 8 Fax Fax gt Speed Dials Company 2 5557775577 Speed Dial Name Company 0 Foe Mumbo Company Company 2 5557775577 sec555655 5557775577 ENWW Add a number to an existing speed dial list ENWW 1 S poe 0 N From the Home screen on the product control panel scroll to and touch the Fax button Touch the Speed Dials button to display the Speed Dials screen Touch the One Touch Speed Dials number of the list to be edited Touch the down arrow on the Speed Dial Name box to open the drop down menu Touch the Fax Numbers item To add a fax number fo
4. Send a document to one or more fax numbers Save to Device Memory Copies Color Black 1 to 1 sided Collated More Options Paper Selection Image Adjustment Default Collate a copy job 137 3 Touch the Collate on Sets in page order Boy option Touch the OK button a copy Ready Copies 1 100 oa wal C a Auto detect Legal Legal Collate on Sets in page order Collate off Pages grouped 4 Touch the Start button Ea Color Black Reduce Enlarge Image Adjustment 138 Chapter 6 Copy ENWW Staple a copy job ENWW 1 2 3 4 From the Home screen on the product control panel touch the Copy button Touch the Staple Collate button Select a Staple option Touch the OK button Touch the Start button Staple a copy job 139 Copy on both sides duplex Copy on both sides automatically 1 Load the original documents into the document feeder with the first Po facing up and with the top of the page leading 2 Adjust the paper guides to fit the size of the document 3 From the Home screen on the product control panel touch the Copy button 4 Touch the Sides button 140 Chapter 6 Copy ENWW To make a two sided copy from a one sided original touch the sided original 2 sided output button To make a two sided copy fr
5. O Save to Network Fold menu to alka different output file format a A a asi Beat Ready Preview C Quick Sets Folder Path Black PDF E Edit aA File Type i File Name Agense Mar 21 2012 4 34 16 PM voo enine 6 Touch the Add button that is below the Jo Folder Path field to open a keyboard and then type the path to the network folder Use this seen ena format for the path path path Touch the OK button 162 Chapter 7 Scan send ENWW 7 To configure ete for the document touch the More Options button Ready Preview C 1 Folder Path ND Quick Sets ir Black PDF server folder BG a JY oO File Type ar Mar 21 2012 4 36 05 PM More Options 8 Touch the Start button to save the file NOTE You can preview the image at any Ready Proview 4 time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help aol SER button on the preview screen 1 Folder Path N gt Quick Sets LJ server folder amp Edit J File Type ee p File Name Mar 21 2012 4 36 05 PM More Options Send a scanned document to a network folder 163 ENWW Send a scanned document to a folder in the product memory Use this procedure to scan a document and save it
6. all Number of copies i E Current page Selection Pages T collate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 pis3 p8s3 reat peame E 2 Print allpagesinrange Pages per sheet 1 page E Scale to paper size No Scaling z ENWW Select the page orientation Windows 1 From the software program select the Print option 2 Select the product and then click the Print Properties or Preferences button Pinter Name Status Type Where Comment Find Printer T Print to file EA E manual duplex Page range al 2 3 2 section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document x Zoom Print All pages in range z Pages per sheet 1 p ge Scale to paper size No Scaling i Ca 3 Click the Finishing tab Advanced Pinting Shortcuts Paper Gualty Efects Frishing Job Storage Color_ Services Document Options E Print on both sides Fip pages up Booklet layout wo y Pages per sheet page per sheet z Print page borders Right then Down x Orientation Portrait Landscape E Rotate by 180 degrees feel ENWW Print tasks Windows 89 4 Inthe O
7. Access preset job options for commonly used jobs Make copies from an original document Send a document as an attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device the network Send a document to one or more fax numbers Ready copies 100 gt 1 1 oa Color Legal Legal Color Black 1 to 1 sided Reduce Enlarge More Options Adjust the copy lightness darkness 147 3 Adjust the sliders to set the Darkness level the Ce c Contrast level the Sharpness level and the a cory Background Cleanup level Touch the OK Ready Copies 1 button 100 Contrast 4 Touch the Start button gew Ready Copies 100 m sol a Auto detect Legal Legal GA Sites ts Color Black Reduce Enlarge j Collated Paper Selection i Image Adjustment O 148 Chapter Copy ENWW Set the paper size and type for copying on special paper Ba sea citer ve a Olsens panel touch the Copy button r Start copy O10 2 e Ready d Access preset job options for commonly used jobs Make copies from an original document Send a document to one or more fax numbers Send a document as an attachment to an e
8. Check the ring signal configuration on the PBX system Do one of the following e Discontinue the messaging service e Use a phone line dedicated to fax calls e Decrease the rings to answer for the fax accessory to a number less than the rings to answer for the voice mail Faxes are being received very slowly You might be receiving a complex fax such as one with many graphics Complex faxes take longer to transmit The sending fax machine might have a slow modem speed The resolution at which the fax was sent or is being received is very high A higher resolution typically results in better quality but also requires a longer transmission time If there is a poor phone line connection the fax accessory and the sending fax machine slow down the transmission to adjust for errors The fax accessory only receives the fax at the fastest modem speed the sending fax machine can use Wait for the fax transmission to complete Ask the sender to decrease the resolution and resend the fax Ask the sender to resend the fax Ask the phone company to check the phone line Faxes are not printing on the product No paper is in the input tray Load paper Any faxes received while the input tray is empty are stored and will print after the tray has paper Chapter 10 Solve problems The Fax Printing Schedule feature is in use Faxes print according to the schedule To print faxes immediately disab
9. 268 Clean the main scanner glass the document feeder glass the small strip of glass on the left side of the scanner and the white foam backing Use a soft cloth or sponge that has been moistened with nonabrasive glass cleaner Dry the glass and white plastic backing by using a chamois or a cellulose sponge to prevent spotting CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product NOTE Ifyou are having trouble with streaks on copies when you are using the document feeder be sure to clean the small strip of glass on the left side of the scanner NOTE See this English language video for a demonstration of how to identify and clean debris that causes streaks on copies www youtube com watch v CGn7FIJvH8sE Connect the power cable to an outlet and then press the power button to turn on the product Chapter 10 Solve problems ENWW Calibrate the scanner If the copied image is not positioned correctly on the page calibrate the scanner 2 NOTE When using the document feeder make sure to adjust the guides in the input tray so they are against the original document 1 From the Home screen on the product control panel scroll to and touch the Device Maintenance button 2 Open the follo
10. Chapter 6 Copy ENWW Menu item Description Edge To Edge Use the Edge To Edge feature to avoid shadows that can appear along the edges of copies when the original document is printed close to the edges Combine this feature with the Reduce Enlarge feature to ensure that the entire page is printed on the copies Job Build Use the Job Build feature to divide a complex job into smaller segments This is useful when you are copying or scanning an original document that has more pages than the document feeder can hold or when you want to combine pages that have different sizes into one job ENWW Set new default copy settings 131 Make a single copy 1 Place the document face down on the scanner ma or place it face up in the document eeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Start button Oso vo cows Access preset job options for Make copies from an original commonly used jobs document Send a document to one or more Send a document as an fax numbers attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device Taan the network Save to Device Memory Retrieve from Device Memory 132 Chapter Copy ENWW Make multiple copies 1 Place the document face down on the scanner ae or place it face up in the document eeder and adjust the
11. Optimize Text Picture Manually adjust Output Quality Medium Original Sides 2 sided i Page 2 e i Resolution ae Content Orientation 150 dpi Portrait Color Black Original Size rs Auto detect Auto y B Notification Do not notify Image Adjustment Default DO ser o Sending Status Sending To set up next job touch OK a Preview n Auto detect Letter Job ID Guest E mail 12 24 PM Untitled Letter i Retain settings for next job 8 More Options ENWW Use the address book to send email You can send email to a list of recipients by using the address book Depending on how the product is configured you might have one or more of the following address book viewing options e All Contacts Lists all the contacts that are available to you e Personal Contacts Lists all the contacts that are associated with your user name These contacts are not visible to other people who use the product E NOTE You must be signed in to the product to see the Personal Contacts list e Local Contacts Lists all the contacts that are stored in the product memory These contacts are visible to all people who use the product Add contacts to the address book from the product control panel If you are signed in to the product contacts that you add to the address book will not be visible to other people who use the produc
12. Type Where _ L Print to file Comment E Manual duplex Page range Copies all Number of copies i S Current page Selection Pages 7 collate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 p1s3 p8s3 Print what Document Ea Print All pages in range Za Zoom Pages per sheet ipage Scale to paper size No Scaling You can store jobs on the product so you can print them at any time 1 Click the File menu and then click the Print option 2 In the Printer menu select the product 3 By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Job Storage menu 4 In the Mode drop down list select the type of stored job e Proof and Hold Print and proof one copy of a job and then print more copies e Personal Job The job does not print until you request it at the product control panel If you assign a personal identification number PIN to the job you must provide the required PIN at the control panel Chapter 5 Print ENWW 5 7 e Quick Copy Print the requested number of copies of a job and then store a copy of the job in the product memory so you can print it again later e Stored Job Store a job on the product and allow other users to print the job at any time
13. 2 5 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Send Settings e Default Job Options Touch the Image Adjustment button Adjust the sliders to set the Darkness level the Contrast level the Sharpness level and the Background Cleanup level Touch the Save button Touch the Start button Optimize fax quality for text or pictures Optimize the fax job for the type of image being scanned text graphics or photos 1 2 3 4 From the Home screen on the product control panel touch the Copy button Touch the More Options button and then touch the Optimize Text Picture button Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button Touch the Start button y NOTE These settings are temporary After you have finished the job the product returns to the default settings 280 Chapter 10 Solve problems ENWW Check the error correction settings The Error Correction Mode setting might be disabled which can reduce image quality Follow these steps to enable it 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Send Settings e Fax Send Setup e General Fax Send Settings 3 Select the Error Correction Mode o
14. From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Receive Settings e Blocked Fax Numbers Touch the number to be deleted from the Blocked Fax Numbers list touch the Delete button and then touch the Save button Touch the OK button to confirm the deletion of the number Repeat steps 3 and 4 to delete more numbers from the Blocked Fax Numbers list or touch the Delete All button and then touch the Save button to delete all numbers from the Blocked Fax Numbers list at once Block incoming faxes 191 Configure default options for fax receive jobs 192 By NOTE Default job option settings are shared across all fax methods analog LAN and internet fax 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Receive Settings e Default Job Options Configure any of the following settings Menu item Description Notification The Notification setting controls when the fax call report is printed for incoming faxes Stamp Received Faxes The Stamp Received Faxes setting enables or disables stamping incoming faxes The stamp prints the date time phone number and page number on each incoming page Fit to Page When selecting a page size to print a fax the product determines the closest page size that matches the intended si
15. The product is disabled or other network settings are incorrect 1 Review the configuration page to check the status of the network protocol Enable it if necessary 2 Reconfigure the network settings if necessary 290 Chapter 10 Solve problems ENWW Solve fax problems Checklist for solving fax problems Use the following checklist to help identify the cause of any fax related problems you encounter e Are you using the fax cable supplied with the fax accessory This fax accessory has been tested with the supplied fax cable to meet RJ11 and functional specifications Do not substitute another fax cable the analog fax accessory requires an analog fax cable It also requires an analog phone connection e Is the fax phone line connector seated in the outlet on the fax accessory Make sure that the phone jack is correctly seated in the outlet Insert the connector into the outlet until it clicks e Is the phone wall jack working properly Verify that a dial tone exists by attaching a phone to the wall jack Can you hear a dial tone and can you make or receive a phone call What type of phone line are you using e Dedicated line A standard analog fax phone line assigned to receive or send faxes 9 NOTE The phone line should be for product fax use only and not shared with other types of telephone devices Examples include alarm systems that use the phone line for notifications to a monitoring company e PBX system A busines
16. 72 Chapter 4 Parts supplies and accessories ENWW e Supported print drivers Windows e Change printjob settings Windows e Change printjob settings Mac OS X e Print tasks Windows e Print tasks Mac OS X e Additional print tasks Windows e Additional print tasks Mac OS X e Color printing e Store print jobs on the product e Add a job separator page Windows e Use HP ePrint e Use the HP ePrint software e Use Apple AirPrint e Use HP Smart Print Windows e Use easy access USB printing ENWW Supported print drivers Windows Print drivers provide access to the product features and allow the computer to communicate with the product using a printer language The following print drivers are available at www hp com go liZO00colorMFPM775_software HP PCL 6 driver HP UPD PS driver Provided as the default driver on the in box CD This driver is automatically installed unless you select a different one Recommended for all Windows environments Provides the overall best speed print quality and productfeature support for most users Developed to align with the Windows Graphic Device Interface GDI for the best speed in Windows environments Might not be fully compatible with third party and custom software programs that are based on PCL 5 Recommended for printing with Adobe software programs or with other highly graphics intensive software programs Provides support f
17. If you assign a personal identification number PIN to the job the person who prints the job must provide the required PIN at the control panel To use a custom user name or job name click the Custom button and then enter the user name or the job name Select which option to use if another stored job already has that name Use Job Name 1 99 Append a unique number to the end of the job name Replace Existing File Overwrite the existing stored job with the new one If you selected the Stored Job or Personal Job option in step 3 you can protect the job with a PIN Type a 4 digit number in the Use PIN to Print field When other people attempt to print this job the product prompts them to enter this PIN number Click the Print button to process the job Print a stored job Use the following procedure to print a job that is stored in the product memory 1 2 3 4 From the Home screen on the product control panel scroll to and touch the Retrieve from Device Memory button Select the name of the folder where the job is stored Select the name of the job If the job is private or encrypted enter the PIN or password Adjust the number of copies and then touch the Start button to print the job Delete a stored job ENWW When you send a stored job to the product memory the product overwrites any previous jobs with the same user and job name If a job is not already stored under the same user and job n
18. In the Printer menu select the product In the Copies amp Pages menu click the Page Setup button From the Paper Size drop down list select the Manage Custom Sizes option Specify the dimensions for the page size and then click the OK button Click the OK button to close the Page Setup dialog Click the Print button Additional print tasks Mac OS X 109 Print watermarks Mac OS X 1 Click the File menu and then click the Print option 2 In the Printer menu select the product 3 By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Watermarks menu 4 From the Mede menu select the Watermark option 5 From the Pages drop down list select whether to print the watermark on all pages or on the first page only 6 From the Text drop down list select one of the standard messages or select the Custom option and type a new message in the box 7 Select options for the remaining settings 8 Click the Print button 110 Chapter 5 Print ENWW Color printing Use the HP EasyColor option If you are using the HP PCL 6 print driver for Windows the HP EasyColor technology automatically improves mixed content documents that are printed from Microsoft Office programs This technology scans documents and automatically adjusts photographic images in JPEG or PNG format The HP EasyColor technology enhances the entire image at one time rather than dividing it
19. Make color copies or black and white copies Optimize copy quality for text or pictures Adjust the copy lightness darkness Set the paper size and type for copying on special paper Use Job Build mode Copy a book Copy a photo 129 Set new default copy settings You can use the Administration menu to establish default settings that apply to all copy jobs If necessary you can override most settings for an individual job After that job is complete the product returns to the default settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the Copy Settings menu 3 Several options are available You can configure defaults for all options or for only some options Ey NOTE To learn about each menu option touch the Help button in the upper right corner of the screen for that option Menu item Description Copies Use the Copies feature to set the default number of copies for all copy jobs Sides Use the Sides feature to indicate whether the original document is printed on one or both sides and whether the copies should be printed on one or both sides Color Black Use the Color Black feature to specify whether to print copies in color or in black only Collate When you are making multiple copies of a document use the Collate feature to assemble each set of pages in the same order as the original document Turn off the Collate feature to group
20. Original Size Use the Original Size feature to match your fax content to the size of the original document Image Adjustment Use the Image Adjustment feature to adjust the Darkness Contrast Background Cleanup or Sharpness settings In some cases a gray background on the document causes the fax to transmit more slowly NOTE Touch the Default button to reset the sharpness setting to the factory setting Optimize Text Picture Use the Optimize Text Picture feature to produce fax output that best matches the original Sending graphics and photos in text mode results in lower quality images ENWW Configure default options for fax send jobs 187 188 Menu item Job Build Description Use the Job Build feature to combine multiple originals into a single fax job Blank Page Suppression Chapter 8 Fax Use the Blank Page Suppression feature to prevent blank pages in a fax from being printed Configure fax receive settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Receive Settings e Fax Receive Setup Configure any of the following settings Menu item Description Ringer Volume Touch the Ringer Volume drop down menu and adjust the ringer volume settings Rings To Answer The Rings To Answer setting determines the number of times the phone rings before the call is answered by the fax accessor
21. Quick Sets Make copies from an original document Send a document as an attachment to an e mail Access preset job options for commonly used jobs Send a document to one or more fax numbers Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device the network Save to Device Memory Retrieve from Device Memory aioe lo Ready Copies E Pu Fray Auto detect Legal Legal Color Black 1 to 1 sided Collate Collated More Options Image Adjustment Defaut Paper Selection Reduce or enlarge a copy image 143 3 Select one of the Hee percentages or touch the Scaling field and type a percentage between 25 and 200 when using the document feeder or between 25 and 400 when copying from the scanner glass Touch the OK button You can also select these options e Auto The product automatically scales the image to fit the paper size in the tray e Auto Include Margins The product reduces the image slightly to fit the entire scanned image within the printable area on the page NOTE To reduce the image select a scaling percentage that is less than 100 To enlarge the image select a scaling percentage that is greater than 100 4 Touch the Start button 144 Chapter 6 Copy Ready Copies 1 100 gt Cz Auto detect Legal Legal Scaling Auto 1
22. Solve easy access USB printing problems t sincts isin aaiatee Res 286 The Retrieve from USB menu does not open when you insert the USB flash drive 286 The file does not print from the USB flash drive ccccccceceeeeeceeeeeeeteeeeeeesseeeeeseseees 286 The file that you want to print is not listed in the Retrieve from USB menu 0008 287 Solve USB connection problems ajs ctiseisdecenivdin vehesaouis sind dian eaesiesians Gasewosuengueavbrsu nbanconrebesadgisacensane 288 Solve wired network problems suckauciwarwean me tunreladelnes eerie em uaeiavaieln clvblelendohadadseeiats 289 The product has a poor physical connection s5 ccseniieiediacnreeeanenneewees 289 The computer is using the incorrect IP address for the product eccceceeeeeeeteteeeees 289 The computer is unable to communicate with the product cccccccceeeeesteeeeeeeeeeeeeeeees 290 The product is using incorrect link and duplex settings for the network cceeeeeeees 290 New software programs might be causing compatibility problems ccceeeeeeees 290 The computer or workstation might be set up incorrectly c cccccceceeeeeeeseetttteeeeeeeeeeees 290 The product is disabled or other network settings are incorrect cccceeececeeeeeeeeeeeeeeees 290 Solve fax problem S accu tinecsencniatorpusiathrareainvediaconemerunlsyaduvceig uae toni Gaines E TE ya TAEA EE 291 Checklist for solving fax problems sz 2acccisccc
23. Windows cccceseeseeeeeeeeeeeesaeeeeeceeeeeeenaececsenseeeesteeesensas 304 A print driver for the product is not visible in the Printer folder sececeeeeeteeeeeeeees 304 An error message was displayed during the software installation ccseeeeeseeeeeees 304 The product is in Ready mode but nothing prints cccccceeeseceeeceeeeeeeeeeettteeeeeeenees 304 Solve product software problems Mac OS X cccccssccceseeeeeeeeeeeeceeeeeeeseeeeceeseeesenseesenteeeenaes 306 xi xii The product name does not appear in the product list in the Print amp Fax or the Print amp STara MEG E EE EE E EE E A E A A E 306 A print job was not sent to the product that you wanted ccccccseeeeeseeeeeetteeeeeneeeees 306 When connected with a USB cable the product does not appear in the Print amp Fax or the Print amp Scan list after the driver is selected ccccsscccecccceceeeesseseeeeceeeessstsaeeeeees 306 Remove software Windows aiyuaxiuressisw aver sears edu dilevavecates cneiuasnlacs eccmeduaathes Mariela atauiasyeaeneers 308 Remove the print driver Mac OS X cccccccccesseceeseseeceeseceeeceeseecseeeeeseaeeeeseesaeeseenseeeeeneeeeeenes 309 E E ce paduce ved ndcasbe an sheeeds vascueesboseceweues vas swaeenseudseeseaes eeees cs vaccine E cence erseenes 311 ENWW 1 Product introduction e Product comparison e Product views e Control panel e Product reports ENWW 2 P
24. addresses 1 Place the document face down on the scanner lass or place it face up in the document fects and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the E mail button NOTE If prompted type your user name and password 3 Touch the To field to open a keyboard NOTE If you are signed in to the product your user name or other default information might appear in the From field If so you might not be able to change it 168 Chapter 7 Scan send Olson wo coe E Quick Sets Access preset job options for Make copies from an original document Send a document as an attachment to an e mail o used jobs Save to USB Save to Network Folder Save the scanned job to a USB storage device Save to Device Memory fax numbers o a document to one or more Send a document to a folder on the network Retrieve from Device Memory Ready Previ ew From admin company com o D B To cc Subject File Name Untitled More Options Jul 27 2011 9 04 43 AM ENWW 4 7 ENWW Enter the email address To send to multiple addresses separate the addresses with a semicolon or touch the Enter button on the touchscreen keyboard after you type each address Complete the CC Subject and File Name fields by touching the field and using the touchscreen k
25. assisting you Settings in the Troubleshooting menu 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Troubleshooting e Fax Fax T 30 Trace This is a printed report of all the communications between the sending and receiving fax machines for the last Fax transmission or reception The report contains detailed error codes and other information that might be useful in troubleshooting a particular problem related to sending or receiving a fax Print this report before contacting HP customer support Fax V 34 This setting controls the modem s method of transmission The Normal setting allows the modem to select any of the supported fax speeds up to 33 600 bps The Off setting sets the fax speed to 14 400 bps or lower depending on the speed settings for sending and receiving Fax Speaker Mode In Normal mode the modem speaker is turned on during dialing through the initial connection and then it turns off In Diagnostic mode the speaker is turned on and remains on for all fax communications until the setting is returned to Normal mode Fax Log Entries The Standard fax log includes basic information such as the time and whether the fax was successful The Detailed fax log shows the intermediate results of the redial process not shown in the Standard fax log ENWW Solve fax problems 303 Solve product software problems Windows A print driver for
26. button on the preview screen ENWW Ready Preview Fax Number A Delete II Details Ready Preview Fax Number Fax Recipients 5555555555 Delete I Details Ready Preview C Fax Number CE E ene a One Touch Speed Dials XXXXXXXXXXXXX OER A Oo Delete II Details Send a fax by entering numbers manually 201 Send a fax by using a speed dial 1 Place the document face down on the scanner glass or place it face up in the document eeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Fax button cme Access preset job options for Make copies from an original commonly used jobs docume Send a document as an attachment to an e mail Send a document to one or more fax numbers Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device the network Save to Device Memory Retrieve from Device Memory 202 Chapter 8 Fax ENWW 3 Touch the number button for the speed dial name you want to use The speed dial name appears in the Fax Recipients section of the Fax screen 4 Touch the Start button to send the fax NOTE You can preview the image at any time by touching the
27. speed in Windows environments Might not be fully compatible with third party and custom software programs that are based on PCL 5 Improve print quality 265 Set the individual tray alignment Adjust the alignment for individual trays when text or images are not centered or aligned correctly on the printed page 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Print Quality e Image Registration 3 Select the tray that you want to adjust 4 Touch the Print Test Page button and then follow the instructions on the printed pages 5 Touch the Print Test Page button to verify the results and then make further adjustments if necessary 6 When you are satisfied with the results touch the Save button to save the new settings 266 Chapter 10 Solve problems ENWW Improve copy quality Check the scanner glass for dirt or smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner glass and white plastic backing 1 Press the power button to turn off the product and then disconnect the power cable from the electrical outlet 2 Open the scanner lid Align paper that has copy defects with the scanner glass to identity the locations of dirt or smudges ENWW Improve copy quality 267
28. AirPrint problems so ahsnorsveosarcentsoniases seneaenenapinbneadaaomnghvanuneaeeniuneiiais nd Maamibacanies 124 Use HP Smart Print Windows vc cdemianeiasndinnede steed bensdbemvnaeveastadenh mar toeeediana caer rniobaeredis 125 Use easy access USB printing s sicomessssnssesacenvacedundonanseeeseecndemncid aeeeuteensedeasqusindabuudohawereeeabenn nds 126 Print easy access USB documents s c snnidossvmndasnssennseoiarsscbsuiastaiduesnembdaassnineWonsuwinienosa 126 E E E A O 129 Set new default copy settings lt iscconsssnucvtnerastinscavanctssecsacvantans vevarivendsh adeasnvayawnrdiane tenevananpedeiaits 130 Makeasingle copy oreren eniinn i e EEA EEEE U E eee 132 Make multiple copies ssnin ii ieia i lance i i iE 133 Copy a multiple page original ci ese cnsnavavecisaedsnasadenenicannesacesslpniwetuntteadenendacaeucadamianenviverne 135 Collated copy Job ntossins i e a A E E 137 ENWW Staple a copy oboen Suipeir er at ea E Gaiam dar A EAE SAE A EERE E ENS 139 Copy on both sides duplex vac5 cisiheusnnnaneG BAG aH eS 140 Copy on both sides automotically viccs 5cssancstanimerssndeneasiisanraccauwmiesstuntedtawracetenebedteinas 140 Copy on both sides manually wisedsnsseohsdcinsactssannmesitswendeissunniledssmndiinednieaemnawineatndsnenvnns 141 Reduce or enlarge a copy image 4a sarsceva en ear Rene ee ents 143 Make color copies or black and white Copies ccceecccceeeeeeseeeeeeeeeeenneeeeeeesnuaeeeeeeeenennneeeeees 145 Optimize copy qu
29. Argentina Replacement cable Argentina Mandatory 8121 0729 Power cable 110V 13A North Replacement cable North America Mandatory 8121 1141 America Power cable 220V 10A South Replacement cable South America Mandatory 8121 0735 America Chile Peru Chile Peru Power cable 220V 110V Thailand Replacement cable Thailand Mandatory 8121 0734 Philippines Philippines ENWW Customer self repair parts 6l Accessories Item Description Part number 1x500 sheet feeder Optional tray to increase paper capacity CE860A 1x500 sheet feeder with cabinet Optional tray to increase paper capacity CE792A 3x500 sheet feeder with stand Optional tray to increase paper capacity CE725A 3 500 sheet high capacity tray Optional tray to increase paper capacity CF305A Fax accessory HP LaserJet MFP Analog Fax Accessory CC487A 500 USB wireless print server HP Jetdirect ew2500 Wireless Print J8026A Server USB cable Standard USB compatible device C6518A connector 2 m 6 5 ft 62 Chapter 4 Parts supplies and accessories ENWW Toner cartridges Toner cartridge view A 1 Plastic shield 2 Imaging drum CAUTION Do not touch the green roller Doing so can damage the cartridge 3 Memory chip ENWW Toner cartridges 63 Toner cartridge information Color Cartridge number Part number Replacement black toner cartridge 651A CE340A Replacement cyan toner cartridge 651A CE341A Replacement yellow toner c
30. CAUTION To avoid jams never add or remove paper from Tray 1 during printing 1 Open Tray 1 2 Pull out the tray extension to support the paper 3 Load paper in the tray TIP To achieve the highest printquality HP recommends that you load the paper long edge first 36 Chapter 3 Input trays and output bins ENWW 4 Make sure that the stack fits under the tabs on the guides and does not exceed the load level indicators 5 Adjust the side guides so that they lightly touch the paper stack but do not bend it Automatic paper sensing auto sense mode The automatic paper type sensor functions when a tray is configured to the Any Type or Plain setting After it has picked up paper from the tray the product can detect overhead transparencies paper weight and gloss level For more control select a specific paper type for the job or configure the tray for a specific paper type ENWW Tray 1 37 Auto sense settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Print Quality e Auto Sense Behavior 3 Select one of the auto sense modes Full sensing Tray 1 only For each sheet of paper that it picks up from the tray the product detects light paper plain paper heavy paper glossy paper tough paper and t
31. Chapter 10 Solve problems ENWW Solve wired network problems Check the following items to verify that the product is communicating with the network Before beginning print a configuration page from the product control panel and locate the product IP address that is listed on this page The product has a poor physical connection The computer is using the incorrect IP address for the product The computer is unable to communicate with the product The product is using incorrect link and duplex settings for the network New software programs might be causing compatibility problems The computer or workstation might be set up incorrectly The product is disabled or other network settings are incorrect The product has a poor physical connection 1 2 3 4 Verify that the product is attached to the correct network port using a cable of the correct length Verify that cable connections are secure Look at the network port connection on the back of the product and verify that the amber activity light and the green link status light are lit If the problem continues try a different cable or port on the hub The computer is using the incorrect IP address for the product 1 ENWW Open the printer properties and click the Ports tab Verify that the current IP address for the product is selected The product IP address is listed on the product configuration page If you installed the product using the HP standar
32. E mail Address option and then enter the contact s email address Touch the OK button to add the contact to the list Add Required Name E mail Address OQ Fax Number Q Network Folder Path Last Name Q Fax Number Network Folder Path Q Last Name 0g enll a Send a document to email by using the address book 1 Place the document face down on the scanner clears or place it face up in the document eeder and adjust the paper guides to fit the size of the document ENWW Use the address book to send email 173 2 From the Home screen on the product control panel touch the E mail button NOTE If prompted enter your user name and password 3 Touch the Address Book button that is next to the To field to open the Address Book screen 4 From the drop down list select the address book view that you want to use 174 Chapter 7 Scan send star cony G28 Osan e Quick Sets Access preset job options for B commonly used jobs Fax Send a document as an attachment to an e mail Save to Network Folder Send a document to a folder on the network Ready Previ e a From admin company com Send a document to one or more fax numbers Save to USB Save the scanned job to a USB storage device Save to Device Memory To cc
33. Fax screen Delete a single number from a speed dial list 199 Send a fax by entering numbers manually 1 Place the document face down on the scanner lass or place it face up in the document eee and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Fax button You might be prompted to type a user name and password 3 Touch the More Options button Verify that the settings match those of your original When alll settings are completed touch the up arrow to scroll to the main Fax screen 200 Chapter 8 Fax oe El Quick Sets Access preset job options for commonly used jobs Send a document to one or more fax numbers Send a document as an attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB storage device Save to Device Memory Send a document to a folder on the network Retrieve from Device Memory Ready Proview Fax Number T Speed Dis O o o L Details ENWW 4 Touch the Fax Number field to open the keypad 5 Enter a phone number and then touch the OK button 6 Touch the Start button to send the fax NOTE You can preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help
34. HP Embedded Web Server 217 digital sending address books folders 160 job settings 158 product memory 164 recipient lists 173 sending documents 168 USB flash drive 165 document feeder 140 copying two sided documents 140 jams 238 make copies from 135 paper feeding problems 236 double sided copying 140 141 double sided printing Mac 103 drivers changing paper sizes 107 changing settings Mac 77 changing settings Windows 76 paper types 30 presets Mac 103 settings Mac 103 universal 74 duplex 140 duplex printing Mac 103 duplex printing double sided settings Windows 83 171 173 132 133 duplexing manually Mac 103 manually Windows 85 E easy access USB printing 126 Edge Control 113 edge to edge copying 270 email address books 171 173 recipient lists 173 sending documents 168 email feature enabling 156 Embedded Web Server EWS assigning passwords 226 features 214 network connection 214 energy use optimizing 224 enlarge copy jobs 143 envelopes loading in Tray 1 36 error codes 300 errors software 304 Explorer versions supported HP Embedded Web Server 214 fax canceling 208 feeding problems 294 optimize for text or pictures 280 required settings 180 setup wizard 180 speed dial 202 fax activity log description 15 fax address book 205 fax call report description 15 Fax Reports description 15 fax settings HP Embedded Web Server 218 ENWW feeding problems 294 file directory pa
35. Subject File Name Untitled Aug 30 2011 10 44 03 AM More Options Address Book All Contacts Local Contacts MO m m CD Cancel ENWW 5 Select a name from the list of contacts and then touch the right arrow button to add the name to the recipients list Repeat this step for each recipient and then touch the OK button 6 Touch the Start button to begin sending NOTE You can preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen ENWW Address Book A J n ADMINISTRATOR CTO business com CED mm E C IE Ready 100 2 gt al 2 Preview Q Auto detect Auto Auto PDF J O Document File Type Optimize Text Picture PDF Manually adjust Output Quality Original Sides Medium 2 sided Resolution page Content Orientation 150 dpi Portrait Color Black Original Size Auto detect Auto Notification Image Adjustment Do not notify Default AEE Use the address book to send email 175 Scan a photo 1 Lift the scanner lid 2 Place the photo on the scanner glass with the picture side down and the upper left corner of the photo in the upper left corner of the glass 3 Gentl
36. Table 3 2 Tray 1 capacity Paper type Specifications Quantity Paper Range Maximum stack height 10 mm 0 39 in 60 g m 16 Ib bond to 220 g m 58 lb bond Equivalent to 100 sheets of 75 g m 20 b bond Envelopes Less than 60 g m 16 Ib bond to 90 g m 24 Ib Up to 10 envelopes bond Labels Maximum 0 102 mm 0 004 in thick Maximum stack height 10 mm 0 39 in Transparencies Minimum 0 102 mm 0 004 in thick Maximum stack height 10 mm 0 39 in Up to 50 sheets Glossy paper Range Maximum stack height 10 mm 0 39 in 105 g m 28 lb bond to 220 g m 58 Ib bond Up to 50 sheets Table 3 3 Tray 1 paper orientation Paper type Image orientation Duplex mode How to load paper Preprinted prepunched or Portrait 1 sided printing Face down letterhead Top edge toward the back of the product Automatic 2 sided printing Face up Top edge toward the back of the product 34 Chapter 3 Input trays and output bins ENWW Table 3 3 Tray 1 paper orientation continued Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Landscape sided printing Face down Top edge toward the back of the product Automatic 2 sided printing Face up Top edge toward the back of the product Envelopes Short edge of the envelope l sided printing Face down feeding into the product Top edge toward the back of the product ENWW Tray 1 35 Load Tray 1 ZA
37. The speed dial list on the main fax screen shows the selected entry within the list of numbers 5 Touch a speed dial number to add it to the recipients list 6 Select or search for additional names as needed 204 Chapter 8 Fax ENWW Send a fax by using fax address book numbers The fax address book feature allows you to store fax numbers on the product Your Microsoft Exchange contact list might also be enabled on the product to appear in the fax address book 1 From the Home screen on the product control panel touch the Fax button 2 Touch the Address Book icon to display the Address Book screen 3 Select a fax address book source from the drop down menu ENWW Start Copy O O Ready Copies Access preset job options for Make copies from an original commonly used jobs document Send a document to one or more Send a document as an fax numbers attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device the network Save to Device Memory Retrieve from Device Memory Ready Previ a Fax Number e E D A One Touch Speed Dials s Company Fax Recipients 5555555555 1 Ld Delete Jf Details mm D Cancel Send a fax by using fax address book numbers 205 4 Touch the names to highlight and th
38. Wied i when the prompt displays on the product control panel Automatic paper sensing auto sense mode 42 The automatic paper type sensor functions when a tray is configured to the Any Type or plain type setting After it has picked up paper from the tray the product can detect overhead transparencies paper weight and gloss level For more control select a specific paper type for the job or configure the tray for a specific paper type Chapter 3 Input trays and output bins ENWW Auto sense settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Print Quality e Auto Sense Behavior 3 Select one of the auto sense modes Expanded sensing For the first few sheets of paper that it picks up from the tray the product detects light paper plain paper heavy paper glossy paper tough paper and NOTE This is the default setting for all transparencies The product assumes the rest of the pages are of the same type trays Transparency only The product distinguishes between transparencies and non transparencies This setting provides the fastest printing but for some paper types it might reduce print quality ENWW Tray 2 43 500 sheet trays Tray capacity and paper orientation To prevent jams do not overfill trays Be sure the top of the stack is below the tray full indicator For short narrow and heavy glossy pa
39. are on a network that has more than one product print a configuration page and match the Bonjour Printer Name to the name on the list to identify the product that you are installing fey NOTE If the product does not appear in the list verify that the product is on and connected to the network then try turning the product off and then on again If the product PPD is not in the Print Using drop down list turn the computer off and then on again and then restart the setup process ce Click the Add button to complete the setup process If you are using the IP Printing method complete the following steps a Click the IP Printer tab b Choose HP Jet Direct Socket from the Protocol drop down menu This is the recommended setting for HP products c Type the IP address into the Address field on the add printer screen d The Name Location and Print Using information are automatically filled in If the product PPD is not in the Print Using field turn the computer off and then on again and then restart the setup process 24 Chapter 2 Connect the product and install software ENWW 3 ENWW Input trays and output bins e Supported paper sizes e Supported paper types e Configure trays e Alternative letterhead mode e Tray 1 e Tray 2 e 500 sheet trays e 3 500 sheet high capacity tray e Standard output bin e Stapler stacker z and z models only 25 Supported paper sizes By NOTE To obta
40. capacity 49 3 500 sheet high capacity input tray part number 62 3 500 sheet high capacity tray clear jams 255 loading 49 500 sheet feeder jams 251 500 sheet input tray part number 62 500 sheet tray loading 46 A accessories ordering 54 partnumber 62 activity log 209 address books email recipient lists 173 recipient lists creating 171 adjust copy images 147 administration menu map description 14 AirPrint connecting to 123 productname 123 support 123 troubleshooting 124 alternative letterhead mode 33 anticounterfeit supplies 56 ENWW automatic paper sensing 37 42 47 B billing code report printing 210 billing codes 186 billing codes report description 15 bin capacity 51 location 51 bins output capacity 34 39 44 51 locating 5 black and white copy jobs 145 blank pages placing between print jobs 120 blocked fax list description 15 blocked fax list report printing 210 Bonjour identifying 214 booklets creating Windows 99 printing Mac 105 books copying 151 both sides copying 140 141 both sides copying manually duplex manual 141 browser requirements HP embedded Web Server 214 c calibrate colors 261 scanner 269 call repot 210 canceling a fax 208 canceling a print request Mac OS X 109 canceling a print request Windows 107 cartridges non HP 55 64 order numbers 64 recycling 64 replacing 65 storage 64 checklist problems 230 cleaning control panel 12 paper
41. change on the other tabs in the print driver I z iia i Paper source N Envelopes Automatically Select P E Paper type Unspecified Zi o Pet nb as ne g raataa Egh 1 page per sheet Z EcoSMART Settings a a i3 p Save As Delete Reset ca e 5 In the Print dialog box click the OK button to Print print the job Printer Name a eea o al ee en k Properties Status Idle Find Printer Type me Om mm Where v amp amp e awe amp Print to file Comment Manual duplex Page range Copies al Number of copies i Current page Selection Pages 7 Colate Type page numbers and or page ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pis1 pis2 pis3 p8s3 Print what Document ja z Print All pages in range r Pages per sheet Lpage Scale to paper size No Scaling ENWW Print tasks Windows 79 Create printing shortcuts Windows 1 From the software program select the Print option 2 Select the product and then click the Print Properties or Preferences button Printer Name Status Type where Comment Find Printer Print to File E manual duplex Page range al pa f aeg fa A section For example type 1 3 5 12 or plsl pls2 p1s3 p8s3 Print what Document Zoom Peint A
42. end of its useful life lt Color gt is the color of the supply and lt Supply gt is the type of supply lt Color gt lt Supply gt Very Low This message displays when a supply is at its estimated end of useful life Print quality problems can occur when using a supply that is at its estimated end of life ENWW Print when a toner cartridge is at estimated end of life 57 Enable or disable the Very Low Settings options from the control panel You can enable or disable the default settings at any time and you do not have to re enable them when you install a new cartridge 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Manage Supplies e Supply Settings 3 Open one of the following options e Black Cartridge e Color Cartridges e Transfer Kit e Fuser Kit e Document Feeder Kit 4 Select one of the following options e Select the Stop option to set the product to stop printing including printing faxes until you replace the cartridge e Select the Prompt to continue option to set the product to stop printing including printing faxes and prompt you to replace the cartridge You can acknowledge the prompt and continue printing e Select the Continue option to set the product to alert you that the cartridge is very low but to continue printing E NOTE Using the Continue setting allows printing beyond Very Low without customer interaction and c
43. fax modem but occurred in another part of the fax system or other product sytem such as the printing system Non zero error codes give further detail into the particular action or process that the modem is executing and they do not necessarily indicate that there is a problem with the modem Persistent error messages with numeric codes different than those listed here require assistance of customer support Print a Fax T 30 Trace report before contacting customer support to help identify the problem This report contains details of the last fax call 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Troubleshooting e Fax e Fax T 30 Trace 3 Select the Print T 30 Report option to print the report 300 Chapter 10 Solve problems ENWW Send fax messages Table 10 1 Send fax messages Message Error No Description Action Cancelled 0 Someone cancelled the fax at the None product control panel Success n a The fax was sent successfully None Fail Busy 0 The receiving fax machine is The fax will be retired busy automatically if configured otherwise try resending fax later No Answer Oor 17 The receiving fax machine is not The receiving fax machine might answering the call or a person be disconnected or turned off answered the call contact the receiver to check the machine Try resending No Dial Tone 0 No dial tone is detected when Verify the ph
44. feature you must enable the USB port Use the following procedure to enable the port from the product control panel menus 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Enable Retrieve from USB 3 Select the Enable option and then touch the Save button Print easy access USB documents 1 Insert the USB flash drive into the USB port on the left side of the product control panel NOTE You might need to remove the cover from the USB port Pull the cover straight out to remove it 2 The product detects the USB flash drive Touch the OK button to access the drive or if prompted select the Retrieve from USB option trom the list of available applications The Retrieve from USB screen opens 126 Chapter 5 Print ENWW 3 Select the name of the document that you want to print NOTE The document might be in a folder Open folders as necessary 4 To adjust the number of copies touch the Copies field and then use the keypad to select the number of copies 5 Touch the Start button to print the document ENWW Use easy access USB printing 127 128 Chapter 5 Print ENWW 6 Copy ENWW Set new default copy settings Make a single copy Make multiple copies Copy a multiple page original Collate a copy job Staple a copy job Copy on both sides duplex Reduce or enlarge a copy image
45. individual settings you need 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Reports e Configuration Status Pages 3 Select the Administration Menu Map option 4 Touch the Print button to print the report Chapter 10 Solve problems ENWW Paper feeds incorrectly or becomes jammed The product does not pick up paper The product picks up multiple sheets of paper The document feeder jams skews or picks up multiple sheets of paper Prevent paper jams The product does not pick up paper If the product does not pick up paper from the tray try these solutions 1 2 3 4 Open the product and remove any jammed sheets of paper Load the tray with the correct size of paper for your job Make sure the paper size and type are set correctly on the product control panel Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides to the appropriate indentation in the tray Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually Load paper and continue The rollers above the tray might be contaminated Clean the rollers with a lint free cloth dampened with warm water The product picks up multiple sheets of paper If the product picks up multiple sheets of paper from the tray try these solutions 1 ENWW Remove the stack
46. it will not move easily If the paper is stuck in a tray try removing it through the jam access door 6 Reinsert and close the tray 252 Chapter 10 Solve problems ENWW Clear jams in the 3 x 500 sheet feeder Open the 3 x 500 sheet feeder jam access door 1 If jammed paper is visible remove it 2 jam access 3 Close the 3 x 500 sheet feeder door 253 Clear jams ENWW 4 254 Remove the tray that has the jam NOTE The message on the product control panel indicates which tray has the jam If the edge of the pole is visible in the feed area slowly pull the paper down and out of the product NOTE Do not force the paper if it will not move easily If the paper is stuck in a tray try removing it through the tray above if applicable or through the jam access door Reinsert and close the tray Chapter 10 Solve problems ENWW Clear jams in the 3 500 sheet high capacity tray Open the right and left trays 1 Remove any damaged sheets of paper 2 ght side tray press the green button to release the jam access plate 3 Above the ri 255 Clear jams ENWW 5 a lo D pos 5 5 P v pz 2 2 Q fo roe D E E noe 9 gt 0 pes 2 z 0 S 4 Push up on the jam access plate to close it 5 6 Close the right and left trays ENWW Chapte
47. length and paper width guides by squeezing the adjustment latches and sliding the auides to the size of the paper being med 3 Load paper into the tray Check the paper to verify the guides lightly touch the stack but do not bend it NOTE To prevent jams do not overfill the tray Be sure that the top of the stack is below the tray full indicator 46 Chapter 3 Input trays and output bins ENWW 4 Close the tray 5 The control panel shows the tray s paper type and size If the configuration is not correct follow the instructions on the control panel to change the size or type 6 For custom size paper you need to specify the X and Y dimensions for Ga la when the prompt displays on the product control panel Automatic paper sensing auto sense mode The automatic paper type sensor functions when a tray is configured to the Any Type or plain type setting After it has picked up paper from the tray the product can detect overhead transparencies paper weight and gloss level For more control select a specific paper type for the job or configure the tray for a specific paper type ENWW 500 sheet trays 47 Auto sense settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Print Quality e Auto Sense Behavior 3 Select one of the auto sense modes Expanded sensing For the first few sheets of paper that it
48. mail Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device the network Save to Device Memory Retrieve from Device Memory Ready Copies m gt 1 1i Qa Color Legal Color Black 1 to 1 sided Collate Uncollated 3 Select the tray that holds the ed that you want to use and then touch the OK button Copies 1 Color Legal Letter Paper Selection P Manually feed Q W Automatically detect Q L Tray 1 Any Type Any Size _ Tray 2 Plain Letter 8 5x11 ENWW Set the paper size and type for copying on special paper 149 Use Job Build mode Use the Job Build feature to combine several sets of original documents into one copy job Also use this feature to copy an original document that has more pages than the document feeder can accommodate 150 at one time 1 Place the document face down on the scanner glass or place it face up in the document feeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Copy button 3 Touch the More Options button and then touch the Job Build button 4 Touch the Job Build on button 5 Touch the OK button 6 If necessary select copy options 7 Touch the Start button After each page is scanned or when the document
49. network configuration was successful IPv 6 If the IP address begins with fe80 the product should be able to print If not you must manually configure the IP address Install the software ENWW 1 Close all programs on the computer Install the software from the CD Click the product icon and follow the on screen instructions rr w N Click the Close button when the installation is complete NOTE Complete the following steps after completing the printing system software installation only if you did not add a printer when running the installer 5 At the computer open the Apple menu click the System Preferences menu and then click the Print amp Fax icon or the Print amp Scan icon 6 Click the plus symbol 7 Use either Bonjour default browser or IP Printing for the network connection 6 NOTE Bonjour is the easiest and best method to use if the product is installed on your local network IP Printing must be used if the product is located outside the Bonjour link local space on a larger network Connect the product to a network by using a network cable and install the software Mac OS X 23 If you are using Bonjour complete the following steps a Click the Default Browser tab b Select the product from the list The software verifies that the product is connected to the network The Print Using field is automatically populated with the correct PPD for the product Gy NOTE If you
50. of paper from the tray and flex it rotate it 180 degrees and flip it over Do not fan the paper Return the stack of paper to the tray Use only paper that meets HP specifications for this product Use paper that is not wrinkled folded or damaged If necessary use paper from a different package Make sure the tray is not overfilled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides to the appropriate indentation in the tray Make sure the printing environment is within recommended specifications Paper feeds incorrectly or becomes jammed 235 The document feeder jams skews or picks up multiple sheets of paper The original might have something on it such as staples or self adhesive notes that must be removed Check that all rollers are in place and that the roller access cover inside the document feeder is closed Make sure that the top document feeder cover is closed The pages might not be placed correctly Straighten the pages and adjust the paper guides to center the stack The paper guides must be touching the sides of the paper stack to work correctly Make sure that the paper stack is straight and the guides are against the paper stack The document feeder input tray or output bin might contain more than the maximum number of pages Mak
51. on the product Verify the HP Embedded Web Server is configured for 1 Ina supported Web browser on your computer enter the AirPrint product IP address or host name in the address URL field to open the HP Embedded Web Server 2 Click the Networking tab and then click the Other Settings option 3 Select the following checkboxes Bonjour AirPrint IPP Printing 4 Click the Apply button Make sure the Apple products meet these specifications e Apple iOS 4 2 or later e iPhone with 3GS or later e iPad with iOS 4 2 or later e iPod Touch third generation or later 124 Chapter 5 Print ENWW Use HP Smart Print Windows Use HP Smart Print to print a particular section of a Web site You can remove headers footers and advertisements so you minimize waste The application automatically selects the section of the Web page that you most likely want to print You can edit the selected area before you print Download HP Smart Print from this Web site www hp com go smartweb fey NOTE HP Smart Print is compatible with Windows browsers only ENWW Use HP Smart Print Windows 125 Use easy access USB printing This product features easy access USB printing so you can quickly print files without sending them from a computer The product accepts standard USB flash drives in the USB port on the front of the product You can print the following types of files e pdf e prn e pd e ps e cht Before you can use this
52. or sponge that has been moistened with nonabrasive glass cleaner Dry the glass and white olastic backing by using a chamois or a cellulose sponge to prevent spotting CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product NOTE If you are having trouble with streaks on copies when you are using the document feeder be sure to clean the small strip of glass on the left side of the scanner NOTE See this English language video for a demonstration of how to identify and clean debris that causes streaks on copies www youtube com watch v CGn7EFJvHB8sE 4 Connect the power cable to an outlet and then press the power button to turn on the product ENWW Improve fax quality 279 Check the send fax resolution settings fey NOTE Increasing the resolution increases the fax size and send time 1 2 4 5 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Send Settings e Default Job Options Touch the Resolution button Select one of the predefined options Touch the Save button Touch the Start button Check the image adjustment settings Adjust these additional settings to improve send fax quality 1
53. pages in range z Pages per sheet 1 page Scale to paper size No Scaling ao tions Ca Advanced Ping Sheets Pore Guaty feds rising ueb Siros Coe Services Paper Options Paper sizes 8 5 x 11 inches Letter x Paper source Automatically Select gt Papertype Unspectfied Print Quality Special pages Covers Pispa magere 3600 E Inset blank or preprinted sheets Gloss Level ieee pa SSS Settings je ae 0K cancel Advanced Printing Shortcuts Paper Qualty Effects Finishing Job Storage Color Services 8 5 x 11 inches Letter X Paper source Automatically Select P Paper type Unspecified Print Quality ImageREt 3600 x Gloss Level G a ca a ENWW 5 6 7 In the Pages in document area select either the First or Last option Select the correct options from the Paper source and Paper type drop down lists Click the Add button If you are printing both the first and last pages on different paper ath steps 5 and 6 selecting the options for the other page ENWW Covers Pages in document fint pag erent paper Inset blank or preprinted sheets Chapter separator pages Last Pages 1 3513 NOTE Al pages not listed in this table are
54. paper guides to fit the size of the document 2 From the Home screen on the product control panel touch the Copy button 3 Touch the Copies field to open a keypad ENWW Quick Sets Access preset job options for B commonly used jobs Send a document to one or more fax numbers Send a document as an attachment to an e mail Save to Network Folder Send a document to a folder on the network Save to USB Save the scanned job to a USB storage device q j Save to Device Memory Retrieve from Device Memory Ready Copies 100 1 1 A Auto detect Legal Legal Color Black 1 to 1 sided Collate Reduce Enlarge Collated More Options Image Adjustment Paper Selection Auto Default Make multiple copies 133 4 5 134 Enter the number of copies and then touch the OK button Touch the Start button Chapter 6 Copy Ready ea Auto detect Copies 1 Sides Color Black 7 Collate Paper Selection Reduce Enlarge Image Adjustment Default ENWW Copy a multiple page original The document feeder holds up to 100 pages depending on the thickness of the pages 1 Place the document into the document feeder with the pages facing up Adjust the paper guides to fit the size of the document 2 Fr
55. path 261 rollers 271 276 281 scanner glass 267 273 278 CMYK samples description 15 collate copy jobs 137 color copy jobs 145 Edge Control 113 match 113 Neutral Grays 113 Pantone matching 115 print color samples 114 printed vs monitor 113 sample book matching 114 color options changing Windows 263 Index 311 HP EasyColor Windows 111 setting Mac 112 color theme changing Windows 112 263 color usage job log page description 15 colors calibrate 261 configuration page description 14 configuring IP address 19 22 connecting to AirPrint 123 connection USB with Mac 21 USB with Windows 18 control panel cleaning 12 help 12 234 locating 5 copy adjust lightness darkness 147 books 151 collate 137 color 145 enlarge 143 from document feeder 132 133 135 from glass 132 133 135 grayscale 145 improve quality 267 273 278 Job Build 150 Job Mode 150 multiple originals 150 optimize for text or pictures 146 270 photos 153 reduce 143 set options 130 special paper 149 staple 139 two sided documents 140 141 copy multiple pages 135 copy settings HP Embedded Web Server 216 312 Index counterfeit supplies 56 cover pages printing on different paper Windows 94 covers locating 5 current settings page description 14 D date time setting 181 default gateway setting 212 deleting stored jobs 119 demonstration page description 15 digital send settings
56. print driver Enable Alternative Letterhead Mode by using the product control panel menus 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Manage Trays e Alternative Letterhead Mode 3 Touch the Enabled option and then touch the Save button To print with Alternative Letterhead Mode for Windows perform the following procedure for each print job Print with Alternative Letterhead Mode Windows ENWW 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Advanced tab 4 Expand the Printer Features list 5 Open the Alternative Letterhead Mode drop down list and click the On option 6 Click the Apply button 7 Click the Paper Quality tab 8 From the Paper type drop down list click the More option 9 Expand the list of Type is options 10 Expand the list of Other options and then click the Letterhead option Click the OK button 11 Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Alternative letterhead mode 33 Tray 1 Tray capacity and paper orientation To prevent jams do not overfill trays Be sure the top of the stack is below the tray full indicator For short narrow and heavy glossy paper load paper to less than half of the tray full indicators
57. print or it prints slowly 285 Solve easy access USB printing problems e The Retrieve from USB menu does not open when you insert the USB flash drive e The file does not print from the USB flash drive e The file that you want to print is not listed in the Retrieve from USB menu The Retrieve from USB menu does not open when you insert the USB flash drive 1 You must enable this feature before you can use it a From the Home screen on the product control panel scroll to and touch the Administration button b Open the following menus e General Settings e Enable Retrieve from USB c Select the Enable option and then touch the Save button 2 You might be using a USB flash drive or a file system that this product does not support Save the files on a standard USB flash drive that uses File Allocation Table FAT file systems The product supports FAT32 USB flash drives 3 If another menu is already open close that menu and then reinsert the USB flash drive 4 The USB flash drive might have multiple partitions Some USB flash drive manufacturers install software on the accessory that creates partitions similar to a CD Reformat the USB flash drive to remove the partitions or use a different USB flash drive 5 The USB flash drive might require more power than the product can provide a Remove the USB flash drive b Turn the product off and then on c Use a USB flash drive that has its own power supply or that req
58. printed colors Prints the available PCL fonts PS Font List Prints the available HP postscript level 3 emulation fonts ENWW Product reports 15 16 Chapter 1 Product introduction ENWW 2 ENWW Connect the product and install software e Connect the product to a computer by using a USB cable and install the software Windows e Connect the product to a network by using a network cable and install the software Windows e Connect the product to a computer by using a USB cable and install the software Mac OS X e Connect the product to a network by using a network cable and install the software Mac OS X Connect the product to a computer by using a USB cable and install the software Windows This product supports a USB 2 0 connection Use an A to B type USB cable HP recommends using a cable that is no longer than 2 m 6 5 ft A CAUTION Do not connect the USB cable until the installation software prompts you to connect it 1 Close all open programs on the computer 2 Install the software from the CD and follow the on screen instructions 3 When prompted select the Directly connect to this computer using USB cable option and then click the Next button 4 When the software prompts you connect the USB cable to the product and the computer 5 At the end of the installation click the Finish button or click the More Options button to install more software or configure basic di
59. product control panel touch the Stop button The product pauses the job and the Job Status screen opens b From the list on the touchscreen touch the print job you want to cancel and then touch the Cancel Job button c The product prompts you to confirm the cancellation Touch the Yes button You can also cancel a print job from a software program or a print queue e Software program Typically a dialog box appears briefly on the computer screen allowing you to cancel the print job e Windows print queue If a print job is waiting in a print queue computer memory or print spooler delete the job there gt Windows XP Server 2003 or Server 2008 Click Start click Settings and then click Printers and Faxes Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel o Windows Vista Click the Windows icon in the lower left corner of the screen click Settings and then click Printers Double click the product icon to open the window rightclick the print job that you want to cancel and then click Cancel Windows 7 Click the Windows icon in the lower left corner of the screen and then click Devices and Printers Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel Select the paper size Windows ENWW 1 SSS oe From the software program select the Print option Select the
60. settings for all print jobs until the software program is closed ceeeeee 77 Change the default settings for all print jobs cecesceessecceesseceeeeeeenenseeeeeseeseeteeeens 77 Change the product configuration settings sca ciedsencacnncvareensar pues cvedsmneysinoreveapenerevenys 77 Print tasks Windo Ws cre coccinea a e a e E AE e e E ERE EEKE daeaead 78 Use a printing shortcut Windows sides scsccncdenencdvadusndnevieateavnenare nadsuerceaeserd seniataavannes 78 Create printing shortcuts Windows sicestivaiiesdesioseaaternderri eed nanudeunveinies 80 Automatically print on both sides Windows cesseeceeseereeeeeereeeseseeeserteeeseneeeesetees 83 Manually print on both sides Windows iicj lt cacinnsdsassacvnavacsseals vancenanrenenevvarperancavauneeanns 85 Print multiple pages per sheet Windows cccccccceesteeeeeneeeeenteeeecseeeeenteeeeensteeeenses 87 Select the page orientation Windows c cessseeeeeteeeereeeeneeeeeeeseeeeeeeeseneeseeeeneaees 89 Select the paper type Windows cess iceccsesssaceacssanpevavaedcadadedcessvadondavedabsdvatondnercnseeses 91 Print the first or last page on different paper Windows ccessceeereeeeeeeeteeeeteeeesees 94 Scale a document to fit page size Windows cccccescceeeesseeeesteeeeeneeeeeeeeeeetenseenses 97 Create a booklet Windows carevasnucdeusssass scan nerinciuatieranetrsscnuabesanecmnncaracouuauedisus 99 Select stapl
61. the Home screen Access the Fax Setup Wizard after initial setup through the control panel by following these steps 1 2 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Send Settings e Fax Send Setup e Fax Setup Wizard Follow the steps in the Fax Setup Wizard to configure the required settings Fax setup is complete 180 Chapter 8 Fax ENWW fey NOTE The settings configured using the Fax Setup Wizard on the control panel override any settings made in the HP Embedded Web Server 2 NOTE Ifthe Fax Settings menu does not appear in the menu listing LAN or internet fax might be enabled When LAN or internet fax is enabled the analog fax accessory is disabled and the Fax Settings menu does not display Only one fax feature either LAN fax analog fax or internet fax can be enabled at a time If you want to use analog fax when LAN fax is enabled use the HP MFP Digital Sending Software Configuration Utility or the HP Embedded Web Server to disable LAN fax Set or verify the date and time The date and time setting for the fax accessory is the same value as the product date and time setting Use the Fax Setup Wizard to provide this information or follow these steps 1 2 Sor ae Se N 8 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Gene
62. the HP Embedded Web Server by entering the product IP address into the address line of a Web browser 2 Click the Security tab 3 Open the General Security menu 4 Inthe Username field enter the name to associate with the password 226 Chapter9 Manage the product ENWW 5 Enter the password in the New Password field and then enter it again in the Verify password field Ey NOTE If you are changing an existing password you must first enter the existing password in the Old Password field 6 Click the Apply button Make note of the password and store it in a safe place Encryption support HP High Performance Secure Hard Disks The hard disk provides hardware based encryption so you can securely store sensitive data without impacting product performance This hard disk uses the latest Advanced Encryption Standard AES and has versatile time saving features and robust functionality Use the Security menu in the HP Embedded Web Server to configure the disk For more information about the encrypted hard disk see the HP High Performance Secure Hard Disk Setup Guide 1 Go to www hp com support 2 Enter Secure Hard Disk into the search field and press Enter 3 Click the HP High Performance Secure Hard Disk Drive link 4 Click the Manuals link Lock the formatter cage The formatter cage on the back of the product has a slot that you can use to attach a security cable Locking the formatter cage prevents someone from
63. the product is not visible in the Printer folder 1 Reinstall the product software NOTE Close any applications that are running To close an application that has an icon in the system tray rightclick the icon and select Close or Disable 2 Try connecting the USB cable to a different USB port on the computer An error message was displayed during the software installation 1 Reinstall the product software NOTE Close any applications that are running To close an application that has an icon in the system tray rightclick the icon and select Close or Disable 2 Check the amount of free space on the drive where you are installing the product software If necessary free up as much space as you can and reinstall the product software 3 If necessary run the Disk Defragmenter and reinstall the product software The product is in Ready mode but nothing prints 1 Print a configuration page and verify the product functionality 2 Verity that all of the cables are correctly seated and within specifications This includes the USB and power cables Try a new cable 3 Verify that the product IP address listed on the configuration page matches the IP address for the software port Use one of the following procedures Windows XP Windows Server 2003 Windows Server 2008 and Windows Vista a Click Start or for Windows Vista click the Windows icon in the lower left corner of the screen b Click Settings c Cli
64. to print the job Change the color options 1 2 3 4 5 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Color tab Select the HP EasyColor check box to clear it Click the Automatic or Manual setting e Automatic setting Select this setting for most color print jobs e Manual setting Select this setting to adjust the color settings independently from other settings Click the Settings button to open the manual color adjusment window NOTE Changing color settings manually can impact output HP recommends that only color graphics experts change these settings Click the Print in Grayscale option to print a color document in black and shades of gray Use this option to print color documents for photocopying or faxing Also use this option to print draft copies or to save color toner Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Try a different print driver Try using a different print driver if you are printing from a software program and the printed pages have unexpected lines in graphics missing text missing graphics incorrect formatting or substituted fonts The following print drivers are available at www hp com go j700colorMFPM775_ software 264 Chapter 10 Solve problems ENWW ENWW HP PCL 6 driver Provided as the default driver on
65. 0 0 192 or 169 254 x x you must manually configure the IP address Otherwise the network configuration was successful IPv 6 If the IP address begins with fe80 the product should be able to print If not you must manually configure the IP address Install the software 1 Close all programs on the computer Install the software from the CD Follow the on screen instructions When prompted select the Connect through a wired network option eS Se From the list of available products select the one that has the correct IP address If the product is not listed manually enter the product s IP Address Host Name or Hardware Address 6 Atthe end of the installation click the Finish button or click the More Options button to install more software or configure basic digital sending features for the product 7 Print a page from any program to make sure that the software is correctly installed 20 Chapter 2 Connect the product and install software ENWW Connect the product to a computer by using a USB cable and install the software Mac OS X This product supports a USB 2 0 connection Use an A to B type USB cable HP recommends using a cable that is no longer than 2 m 6 5 ft 1 Connect the USB cable to the product and the computer Install the software from the CD Click the product icon and follow the on screen instructions Click the Close button m N Print a page from any program to make sure t
66. 00 125 75 150 50 200 Lal Auto include margins Ready Copies 100 n aa es Auto detect Legal Legal Color Black 4 iReduce Entarge f j More o f Image Adjustment Default ENWW Make color copies or black and white copies 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Color Black button 3 Select the color option that you want to use and then touch the OK button 4 Touch the Start button ENWW Make color copies or black and white copies 145 Optimize copy quality for text or pictures Optimize the copy job for the type of image being copied text graphics or photos 1 From the Home screen on the product control panel touch the Copy button 2 Touch the More Options button and then touch the Optimize Text Picture button 3 Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button 4 Touch the Start button NOTE These settings are temporary After you have finished the job the product returns to the default settings 146 Chapter 6 Copy ENWW Adjust the copy lightness darkness 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Image Adjustment button ENWW AG Start Copy ee OCs es Quick Sets copies E
67. 257 x 182 mm 10 1 x 7 2 in B6 JIS w 128 x 182 mm 5 0 x 7 2 in 10x 15 cm w 102 x 152 mm 4 x 6 in Oficio 216 x 343 w y v va 216 x 343 mm 8 5 x 14 in Oficio 216 x 347 w w w w 216 x 347 mm 8 5 x 13 7 in 8K 270 x 390 mm w yw w a 270 x 390 mm 10 6 x 15 4 in ENWW Supported paper sizes 27 Table 3 1 Supported paper sizes continued Size and dimensions Tray 1 Tray 2 500 sheet 3 500 sheet Automatic trays high capacity duplex printing tray 16K 195 x 270 mm w wm w wm 270 x 195 mm 10 6 x 7 7 in 8K 260 x 368 mm w wm wow wm 260 x 368 mm 10 2 x 14 5 in 16K 184 x 260 mm w w w a 260 x 184 mm 10 2 x 7 2 in 8K 273 x 394 mm y w w ww 273 x 394 mm 10 8 x 16 in 16K 197 x 273 mm w wo v v 273 x 197 mm 10 8 x 7 8 in Postcard JIS v 100 x 148 mm 3 9 x 5 8 in D Postcard JIS w w w 148 x 200 mm 5 8 x 7 9 in Envelope 9 w 98 x 225 mm 3 9 x 8 9 in Envelope 10 w 105 x 241 mm 4 1 x 9 5 in Envelope Monarch v 98 x 191 mm 3 9 x 7 5 in Envelope B5 w 176 x 250 mm 6 9 x 9 8 in Envelope C5 w 162 x 229 mm 6 4 x 9 in Envelope C w 114 x 162 mm 4 5 x 6 4 in Envelope DL v 110 x 220 mm 4 3 x 8 7 in 28 Chapter 3 Input trays and output bins Table 3 1 Supported paper sizes continued Size and dimensions Custom 76 x 127 mm to 320 x 470 mm 3 x 5 0 in to 12 6 x 18 5 in Custom 148 x 182 mm to 297 x 432 mm 5 8 x 7 2
68. 6 Save to Network Folder 160 ENWW save to network folder enabling 156 Save to product memory 164 Save to USB 165 save to USB enabling 156 scale documents Mac 105 Windows 97 scan job settings 158 scan settings HP Embedded Web Server 217 scanner calibrate 269 scanner glass cleaning 267 273 278 scanning optimize for text or pictures 275 scan pictures 176 scanning to email address books 171 173 job settings 158 recipient lists 173 sending documents 168 scanning to folder 160 scanning to product memory 164 scanning to USB 165 secuity settings HP Embedded Web Server 219 security encrypted hard disk 227 Send to email enabling 156 sending a fax delete multiple recipients 198 to multiple recipients 194 using fax address book numbers 205 sending to email address books 171 173 job settings 158 recipient lists 173 sending documents 168 service settings 303 settings billing codes 186 driver presets Mac 103 drivers 76 drivers Mac 77 required 180 restore factory 233 shortcuts Windows creating 80 using 78 Sign in control panel 226 sleep mode disabling 224 enabling 224 Sleep Schedule setting 224 slow fax reception 296 slow fax transmission 298 small margins 270 software HP Utility 221 installing wired networks 20 problems 304 uninstalling for Windows 308 uninstalling Mac 309 solving direct connect problems 288 easy access USB printing problems 286 network problems 289 solving prob
69. A Untitled BD documents co ee l J File Type Al New Folder More Options ENWW 6 To configure als for the document touch the More Options button 7 Touch the Start button to save the file NOTE You can preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen ENWW Ready ea a Auto detect Auto Auto Document File Type PDF 2 O Optimize Text Picture Manually adjust Output Quality Medium Original Sides Q 1 sided Page 2 of 3 Resolution 150 dpi Color Black Auto detect Content Orientation Portrait Original Size Auto i a Notification Do not notify Image Adjustment Default olee fo Ready ea 3o Auto detect Auto A Document File Type PDF 2 O E Optimize Text Picture Manually adjust Output Quality Medium Resolution 4 150 dpi Page 2 of 3 Original Sides Q 1 sided Content Orientation Portrait a il Color Black Auto detect Original Size QO Auto B Notification Do not notify Image Adjustment Q Default J Send a scanned document to a USB flash drive 167 Send a scanned document to one or more email
70. Close the right door Clear jams in Tray 1 1 If jammed paper is visible in Tray 1 clear the jam by gently pulling the paper straight out ENWW Clear jams 247 2 If you cannot remove the paper or if no jammed paper is visible in Tray 1 close Tray 1 and open the right door 3 Gently pull the paper out of the pickup area 4 Close the right door 248 Chapter 10 Solve problems ENWW Clear jams in Tray 2 Remove the tray 1 2 o C n 5 D D ej E e 3 fo Ba D E nei gt E ej v gt fe E o ao E o Q O 0 2 249 Clear jams ENWW 3 Look inside the pe and remove any jammed paper trom the paper feed area 4 Reinsert and close the tray 250 Chapter 10 Solve problems ENWW Clear jams in the 1 x 500 sheet feeder or the 1 x 500 sheet feeder with cabinet 1 Open the jam access door NOTE The 1 x 500 sheet feeder and the 1 x 500 sheet feeder with cabinet each have separate jam access doors Open the door that corresponds with the tray that has the jam The message on the product control panel indicates which tray has the jam 2 If jammed paper is visible remove it 3 Close the jam access door ENWW Clear jams 251 4 Remove the 500 sheet tray 5 If the edge of the paper is visible in the feed area slowly pull the paper down and out of the product NOTE Do not force the paper if
71. Customer self repair parts Item Description Self replacement Part number options Hard disk drive replacement kit Replacement kit for the HP High Optional CC522 67903 Performance Secure Hard Disk Replacement kit for the HP High Optional CD644 67913 Performance Secure Hard Disk government option Formatter replacement kit Replacement kit for the formatter Mandatory CC522 67901 assembly Control panel replacement kit Replacement kit for the control panel Mandatory CD644 67916 Fax card replacement kit Replacement kit for the fax card Mandatory CC478 67901 Documentfeeder roller maintenance kit Replacement kit for the documentfeeder Mandatory L2718A rollers Foam reflector kit Replacement white backing under the Optional 5851 4888 scanner lid Fuser replacement kit 110V Replacement kit for the 110V fuser Mandatory CE514A Fuser replacement kit 220V Replacement kit for the 220V fuser Mandatory CE515A Staple cartridge refill Refill cartridge for the stapler Mandatory C8091A 1x500 sheet feeder kit Replacement kit for the 500 sheet feeder Mandatory CE860A 3x500 sheet feeder with stand kit Replacement kit for the optional 3x500 Mandatory CE725A sheet feeder with stand 1x500 sheet feeder with stand kit Replacement kit for the optional 500 Mandatory CE792A sheet feeder with stand 3 500 sheet high capacity feeder with Replacement kit for the optional 3 500 Mandatory CF305A stand kit sheet high capacity feeder with stand Toner collec
72. FA ebeh A A bacco ano avy anda ad E N E 51 Stapler stacker z and z models only snnnnnnnsnsnennnseseonesssnererseoterssetressresrsrnrersrerersseeersrseer e 51 4 Parts supplies and dccessories ississcosceniscascnescsscesscessdcsacsccnsacdsssssessiecscsssdesnsessusdsonticadesoss 53 Order parts accessories and supplies ss sssssnessseeesessotssssetsetttsesettrstttrrerttttrrsrersrsettrenserserena 54 HP policy on non HP supplies n nnoonnnnonnnneeooesesooesoreessseeersretssrsretsesorersstrsrsretrssersssorerssserersss 55 HP anticounterfeit Web site ta che cvvvnorisndivnhd cots testo eli aco Aneta cdi dn av lin oe PL Sakae ng Raney 56 Print when a toner cartridge is at estimated end of life eeecceeesceeeeeseeeeeeneeeeeeeeeeeesteeeentseees 57 Enable or disable the Very Low Settings options from the control panel ccssceeeeesteeeeeeeeees 58 Customer self repair parts ssn cheurnn ve ssvicteteveaididanp Iola onsvc tv ere eins Svlo li lee wb bu vaste ition sielnewitvtel 59 PCESSOTICS rs E E E E E E A 62 Toner cartridges senesnis a E a ee 63 Toner cartridge view ccs cet enero lt hoo baltic tie Seal dine vert ibnedacblibiaieabot 63 Toner cartridge information aicccdrivscaavasersasersrataneonncanssaedvarweets ae edeasdenanmnaserhaaeeats 64 Recycle toner cartridges 20s cjenivaarinacrecedenevionhentenieieennie loess 64 Toner cartridge storage ga earn ee nen nen ee a ee vee ee 64 HP policy on non HP toner cartridges so icsc
73. HP High Performance Secure Hard Disks ccccseeseceeeeeeeeeees 227 Lock the formatter CES sats veccwanyalntintintaimrdeesthorssaluleneaeleieorassinbctaae Meant uietaawendteimeneseawnduaties 227 Upgrade the product firmware ice gichieas deo adsovenulde edav anette event een baveratem athena unin 228 TO Solve problems cs ccsiessccecises ca csscecsncesnanaaosceiencasensasiviassusensenssnesuenanscanssannwacsswineniadsenesencese 229 Solve problems checklist ai cecevsuseoduieg sna iaeersamneeeeneuiaann Grae ane eeee ieee 230 Factors that affect product performance sss ccsiconewanisaisawtiedealdenvisianiiberlneniviatioreleintintiediebebvibiiean ibeeibeniibiint 232 Restore factory set defaults cra nsevsvevacnevacaeaeevssadeaeaeandacsteunreanitacevannda leaner Meanieeromeueaaunds 233 Controlkpanel help aa as case vce eenaa A RE N A 234 Paper feeds incorrectly or becomes jammed c cceesceecesesneeceeseeeeceeeeeeecsenseeeeseseeeeeeeeaeees 235 The product does not pick up paper ceacnsctvswecesavercisavavndcesasssaverlongcarsvecsnesrsaniventoraneet 235 The product picks up multiple sheets of paper cccccccecsseceeceeeteeeeetteeeestseeeeesenseees 235 The document feeder jams skews or picks up multiple sheets of paper c08 236 Prevent paper GMS erna areia niei i iina a eini ari a inei Piani E TET eS GRUN EiS 236 Clear jams serie E E E ees 237 Jam locations gente armen ss eege oie i a E ert eee ne ne 237 Au
74. Home 9 button to return to the Home screen 4 Stop button Touch the Stop button to pause the current job The Job Status screen opens and then you can cancel or continue the job 5 Start button Touch the Start button to start a copy job 6 Product status The status line provides information about the overall product status a Language Selection Touch the Language Selection button to select the language for the control panel display button 8 Sleep button Touch the Sleep button to put the product into Sleep mode 9 Network button Touch the Network button to find information about the network connection 10 Help button Touch the Help button to open the embedded help system 11 Copies field The Copies field indicates the number of copies that the product is set to make Control panel 11 12 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features 13 Features Depending on the product configuration the features that appear in this area can include any of the following items e Quick Sets e Copy e Email e Fax for products that have fax installed e Save to USB e Save to Network Folder e Save to Device Memory e Retrieve from USB e Retrieve from Device Memory e Job Status e Supplies e Trays e Administration e Device Maintenance Control panel cleaning Clean the control panel with a soft lint free cloth Do not use paper towels or tissues because they are abrasive a
75. M775z M775z M77 5 User Guide Ap LASERJET ENTERPRISE 700 COLOR MFP HP LaserJet Enterprise 700 color MFP M775 User Guide Copyright and License 2012 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CC522 90908 Edition 2 10 2012 Trademark Credits Adobe Adobe Photoshop Acrobat and PostScript are trademarks of Adobe Systems Incorporated Apple and the Apple logo are trademarks of Apple Computer Inc registered in the U S and other countries iPod is a trademark of Apple Computer Inc iPod is for legal or rightholder authorized copying only Don t steal music Microsoft Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation PANTONE is Pantone Inc s check standard trademark for color UNIX is a registered trademark of The Open Group Table of contents 1 Prod ct MM OGWCNOINN gciscccesiecesai
76. P s secure imaging and printing solutions visit www hp com go secureprinting The site provides links to white papers and FAQ documents about security features IP Security IP Security IPsec is a set of protocols that control IP based network traffic to and from the product IPsec provides host to host authentication data integrity and encryption of network communications For products that are connected to the network and have an HP Jetdirect print server you can configure IPsec by using the Networking tab in the HP Embedded Web Server Sign in to the product Some features on the product control panel can be secured so that unauthorized people cannot use them When a feature is secured the product prompts you to sign in before you can use it You can also sign in without waiting for a prompt by touching the Sign In button on the Home screen Typically you use the same user name and password that you use to sign in to your computer on the network Consult the network administrator for this product if you have questions about which credentials to use After you have signed in to the product a Sign Out button displays on the control panel To maintain security for the product touch the Sign Out button when you have finished using the product Assign a system password Assign an administrator password for access to the product and the HP Embedded Web Server so that unauthorized users cannot change the product settings 1 Open
77. Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen ENWW Ready Preview Cx Fax Number ele One Touch Speed Dials Compan Fax Recipients 00 Company 5555555555 A Delete II Details Ready Preview Cx Fax Number Li w D A One Touch Speed Dials r Company Fax Recipients 5555555555 SUPERIOR CHAIN A STANDARD DAILY NEWS Delete Jl Details Send a fax by using a speed dial 203 Search a speed dial list by name NOTE If you do not know the unique name of the speed dial type a letter to select any portion of the list For example to view speed dial names that begin with the letter N type the letter N If no matching entries exist a message appears before the search shows the entry that is closest to the letter N 1 From the Home screen on the product control panel touch the Fax button 2 Touch the search button This button looks like a magnifying glass and is located to the right of the Speed Dials button 3 Type the first letters of the speed dial name to search for As matches are found the list at the top of the search screen is populated If necessary scroll to see all the entries or type more letters to narrow the search 4 Select the appropriate name from the list and touch the OK button
78. The billing code setting when enabled prompts the user to enter a number when sending a fax This number is placed in the billing code report To view the billing code report either print the report or query it by using an application Billing codes are disabled by default Follow these steps to enable billing codes 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Send Settings e Fax Send Setup e Billing Codes 3 Touch the Enable Billing Codes feature to enable billing codes fey NOTE To disable billing codes deselect the Enable Billing Codes feature touch the Save button and then skip the remaining steps To allow users to edit billing codes select the Allow users to edit billing codes box Touch the Default Billing Code field to open the keyboard Enter the billing code and then touch the OK button 4 5 6 Touch the Minimum Length field to open the keypad 7 Type the minimum number of digits you want in the billing code and then touch the OK button 8 Touch the Save button Chapter 8 Fax ENWW Configure default options for fax send jobs Ey NOTE Default job option settings are shared across all fax methods analog LAN and internet fax 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Send Sett
79. Verify that the tray is configured correctly for the paper type and size Make sure the printing environment is within recommended specifications Chapter 10 Solve problems ENWW Clear jams Jam locations 1 500 sheet trays 1 x 500 sheet feeder and the 1 x 500 sheet feeder with cabinet 2 Tray 2 3 Output bin 4 Document feeder 5 Right door also provides access to the fuser 6 Tray 1 7 1 x 500 sheet feeder jam access door 8 1 x 500 sheet feeder with cabinet jam access door 9 500 sheet trays 3 x 500 sheet feeder 10 Stapler stacker output bin 11 Stapler stacker door also provides access to the staple cartridge 12 3 x 500 sheet feeder jam access door 13 3 500 sheet high capacity trays 14 3 500 sheet high capacity tray jam access door Auto navigation for clearing jams The auto navigation feature assists you in clearing jams by providing step by step instructions on the control panel When you complete a step the product displays instructions for the next step until you have completed all steps in the procedure ENWW Clear jams 237 Clear jams in the document feeder 1 Lift the latch to release the document feeder cover 2 Open the documentfeeder cover n Ei 3 Press on the door next to the document feeder rollers to make sure it is closed completely 238 Chapter 10 Solve problems ENWW 4 Lift the jam access door and remove any jammed paper To avoid dam
80. WW The process of matching product output color to a computer screen is quite complex because printers and computer monitors use different methods of producing color Monitors display colors by light pixels using an RGB red green blue color process but printers print colors using a CMYK cyan magenta yellow and black process Several factors can influence the ability to match printed colors to those on a monitor These factors include e Paper e Printer colorants inks or toners for example Color printing 113 e Printing process inkjet press or laser technology for example e Overhead lighting e Personal differences in perception of color e Software programs e Print drivers e Computer operating system e Monitors and monitor settings Video cards and drivers e Operating environment humidity for example For most situations the best method for matching colors on the screen to the printed page is to print sRGB colors Sample book color matching The process for matching product output to preprinted sample books and standard color references is complex In general you can obtain a reasonably good match to a sample book if the inks used to create the sample book are cyan magenta yellow and black These are usually referred to as process color sample books Some sample books are created from spot colors Spot colors are specially created colorants Many of these spot colors are outside of the range of the prod
81. age requirements If you are using a power strip and its voltage is not within specifications connect the product directly into the electrical outlet If it is already connected into the outlet try a different outlet d If none of these measures restores power contact HP Customer Care The control panel should indicate a Ready status If an error message displays follow the instructions on the control panel to resolve the error Check the cabling a Check the cable connection between the product and the computer or network port Make sure that the connection is secure b Make sure that the cable itself is not faulty by using a different cable if possible c Check the network connection Ensure that the selected paper size and type meet specifications Also open the Trays menu on the product control panel and verify that the tray is configured correctly for the paper type and size Print a configuration page If the product is connected to a network an HP Jetdirect page also prints a From the Home screen on the product control panel scroll to and touch the Administration button b Open the following menus Reports gt Configuration Status Pages Configuration Page c Touch the Print button to print the page If the page does not print check that at least one tray contains paper If the page jams in the product follow the instructions on the control panel to clear the jam If the page does not print correctly co
82. aging the original document if it is difficult to remove rotate the green wheel at the front of the document feeder to move the paper in the reverse direction 5 Close the documentfeeder cover 2 NOTE To avoid jams make sure the guides in the document feeder input tray are adjusted tightly against the document Remove all staples and paper clips from original documents NOTE Original documents that are printed on heavy glossy paper can jam more frequently than originals that are printed on plain paper ENWW Clear jams 239 Clear jams in the output bin area 1 If paper is visible from the output bin grasp the leading edge and remove it Clear staple jams To reduce the risk of staple jams make sure that you staple 30 or fewer pages of paper 80 g m 20 lb at a time 1 Open the upper right door 240 Chapter 10 Solve problems ENWW 2 Pull the staple cartridge up and out to remove it 3 Lift up the handle on the front of the staple cartridge 4 Remove the sheet of staples from the staple cartridge ENWW 5 Push down the handle on the front of the staple cartridge 6 Insert the staple ota Press down on the top of the staple cartridge until it clicks into place 7 Close the upper right door 242 Chapter 10 Solve problems ENWW Clear jams in the stapler stacker 1 If paper is visible in the stapler stacker output bin grasp the leading edge o
83. ain and obtain a new code To prevent your product from printing unexpected documents click ePrint Settings and then click the Allowed Senders tab Click Allowed Senders Only and add the email addresses from which you want to allow ePrint jobs To set up default settings for all ePrint jobs sent to this product click ePrint Settings click Print Options and select the settings that you want to use 3 To print a document attach it to an email message sent to the product s email address ENWW Use HP ePrint 121 Use the HP ePrint software The HP ePrint software makes it easy to print from a desktop or laptop computer to any HP ePrint capable product After installing the software open the Print option from within your application and then select HP ePrint from the installed printers list This software makes it easy to find HP ePrint enabled products that are registered to your ePrintCenter account The target HP product can be at your desk or in a remote location such as a branch office or across the globe you can do remote printing by using the Internet The target product can be anywhere in the world if it is Web connected and registered in ePrintCenter you can send a print job to the product For Windows the HP ePrint software also supports traditional direct IP printing to local network printers on the network LAN or WAN to supported PostScript products Go to www hp com go eprintsoftware for drivers and informati
84. al On No Answer The Redial On No Answer setting selects the number of times the fax accessory redials if the number dialed does not answer The number of retries is either O to 1 used in the U S or O to 2 depending on the country region setting The interval between retries is set by the redial interval setting ENWW Configure fax dialing settings 183 Menu item Description Detect Dial Tone The Detect Dial Tone setting determines whether the fax checks for a dial tone before sending a fax Dialing Prefix The Dialing Prefix setting allows you to enter a prefix number such as a 9 to access an outside line when dialing This prefix number is automatically added to all phone numbers when dialed 184 Chapter 8 Fax ENWW Configure general fax send settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus Fax Settings e Fax Send Settings Fax Send Setup e General Fax Send Settings Configure any of the following settings Menu item Description Fax Number Confirmation When the Fax Number Confirmation feature is enabled the fax number must be entered twice to ensure that it was entered correctly The feature is disabled by default PC Fax Send Use the PC Fax Send feature to send faxes from a PC This feature is enabled by default Fax Header Use the Fax Header feature to control whether the header is appended to the top and conte
85. ality for text or pictures ccccecccccessceceeeseeeeeeneceseeseeeseaeeceseseeeeeeeeeeseeeeensns 146 Adjust the copy lightness darkness ciceanieeretacnoisukeaguunneweea tenor aunra wes nian daeong nna ahiueaheaatunstines 147 Set the paper size and type for copying on special paper ccccccceeseceeeseeeeeeseeeenseeeeeseeeeeees 149 Us Job Build mod sennie a a a E e eaaa 150 Biel oy dle book arrera ae i E NEEE N E A een oer 151 Copy a Phol torsen r a e e a e e e E 153 7 Scan SRO eao E O A 155 Set up scan send features 41 wteaierniisresieneanivieb slesitelbeaeluhalta nucle viens fede hbtivirstblnOhindettensle ie athesclndslates 156 Change default scan send settings from the product control panel cccceceeeeeesteeeeeeenteeeeees 158 Send a scanned document to a network folder ccccesseeeeesteeeeseeeeeeeeceeaeeeeeeeeeseetseesseeeeenaes 160 Send a scanned document to a folder in the product memory cccceeeeceeeeseeeeeeeeeeeeetseeeeettaees 164 Send a scanned document to a USB flash drive ccceccceceeeeseeeeeeeeneeeeeceeeeeeesstseeseeeeeeeeeseaes 165 Scan and save the cochimentt cricustendunesen anise titan enn 165 Send a scanned document to one or more email addresses ccccecceceeeseeeeeseeeeeseeeeeseeeeenses 168 Use the address book to send email css lt ive ieesessaceusnoreavansvadeseeteciearastavatadenauainbaredenadietaniavseirgen 171 Add contacts to the address book from the product
86. ame and the product needs additional space the product might delete other stored jobs starting with the oldest You can change the number of jobs that the product can store from the General Settings menu on the product control panel Use this procedure to delete a job that is stored in the product memory From the Home screen on the product control panel scroll to and touch the Retrieve from Device Memory button Select the name of the folder where the job is stored Select the name of the job and then touch the Delete button If the job is private or encrypted enter the PIN or the password and then touch the Delete button Store print jobs on the product 119 Add a job separator page Windows The product can insert a blank page at the beginning of each print job to make sorting jobs easier fay NOTE The following procedure turns on this setting for all print jobs 1 Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers Windows Vista Click the Windows icon in the lower left corner of the screen click Control Panel and then click Printers Windows 7 Click the Windows icon in the lower left corner of the screen and then click Devices and Printers Right click the driver icon and
87. an Digital Send Settings Use the Scan Digital Send Settings menu to configure settings that apply to sending documents through e mail or E E mail Settings Save to Network Folder Settings Save to USB Settings Digital Send Service Setup A Ready saving documents to a folder on the network or on a USB flash drive A O as 2 to Network Folder Settings Default Job Options Image Preview Default File Name Document File Type Optimize Text Picture Output Quality Original Sides Change default scan send settings from the product control panel Use these menus to define the default job options for each function If you do not specify the job options when creating the job the default options are used For complete setup go to the embedded Web server by typing the network address of the product into a Web browser 159 Send a scanned document to a network folder The product can scan a file and save it in a folder on the network The following operating systems support this feature e Windows Server 2003 64 bit e Windows Server 2008 64 bit e Windows XP 64 bit e Windows Vista 64 bit e Windows 7 64 bit e Novell v5 1 and later access to the Quick Sets folders only NOTE You can use this feature with Mac OS X v10 6 and earlier if you have configured Windows File Sharing oy NOTE You might be required to sign in to the product to use this fea
88. an result in unsatisfactory print quality If you select the Stop or Prompt to continue option the product stops printing when it reaches the Very Low threshold When you replace the cartridge the product automatically resumes printing When the product is set to the Stop or Prompt to continue option there is some risk that faxes will not print when the product resumes printing This can occur if the product has received more faxes than the memory can hold while the product is waiting The product can print faxes without interruption when it passes the Very Low threshold if you select the Continue option for color and black cartridges but print quality might degrade Once an HP supply has reached Very Low HP s premium Protection Warranty on that supply has ended 58 Chapter 4 Parts supplies and accessories ENWW Customer self repair parts The following customer self repair parts are available for the product e Parts listed as Mandatory self replacement are to be installed by customers unless you are willing to pay HP service personnel to perform the repair For these parts on site or return to depot support is not provided under the HP product warranty e Parts listed as Optional self replacement can be installed by HP service personnel at your request for no additional charge during the product warranty period fey NOTE For more information go to www hp com go customerseltrepair j7O00colorMFPM775 Table 4 1
89. anced Pining Shotts Paper Gualty Efects Fishing Job Storage Resizing Options Actual size Print document on Letter E Scale to fit of actual size 100 ENWW Watermarks none z C First page only ca Print tasks Windows 97 4 Select the Print document on option and then select a size from the drop down list Avr tng Sts Fanaa es ig Supe a Seve Resizing Options Click the OK button to close the Document Ae ce Properties dialog box _ Watermarks ione z C First page only 16K e nor ree Cox tea J 5 In the Print dialog box click the OK button to Print Jes print the job Printer Nme Gh eT eer gt _ Properties Status Idle Find Printers Type Sm OO Om Where Se es eee ee l Print to file Comment I Manual duplex Page range Copies Al Number of copies i Current page Selection Pages 7 Collate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 pis3 p8s3 Print what Document 7 Zoom Print All pages in range 7 Pages per sheet 1 page Scale to paper size No Scaling lal i 98 Chapter 5 Print ENWW Create a booklet Windows 1 From the
90. and touch the Administration button b Open the following menus o Reports Configuration Status Pages e Configuration Page 214 Chapter 9 Manage the product ENWW c Touch the Print or View button d Find the IP address or host name on the Jetdirect page sad In a supported Web browser on your computer enter the product IP address or host name in the address URL field HP Embedded Web Server features Information tab Table 9 1 HP Embedded Web Server Information tab Menu Description Device Status Shows the product status and shows the estimated life remaining of HP supplies The page also shows the type and size of paper set for each tray To change the default settings click the Change Settings link Job Log Shows a summary of all jobs the product has processed Configuration Page Shows the information found on the configuration page Supplies Status Page Shows the status of the supplies for the product Event Log Page Shows a list of all product events and errors Use the HP Instant Support link in the Other Links area on all HP Embedded Web Server pages fo connect to a set of dynamic Web pages that help you solve problems These pages also show additional services available for the product Usage Page Shows a summary of the number of pages the product has printed grouped by size type and paper print path Device Information Shows the product network name address and model information T
91. aper handling Product comparison Tray 1 100 sheet capacity M775dn CC522A oe M775f CC523A M775z CC524A ee M775z CF304A we Tray 2 250 sheet capacity Optional 500 sheet tray Optional 500 sheet tray with cabinet Optional 3x500 sheet tray Optional 3 500 sheet high capacity tray X lt Standard output bin 500 sheet capacity Stacker output bin 500 sheet capacity Automatic duplex printing Connectivity In line 30 page stapler Hi Speed USB 2 0 10 100 1000 Ethernet LAN connection with IPv4 and IPv Easy access USB port for printing and scanning without a computer and for upgrading the firmware lt lt lt lt lt lt X lt lt lt Storage 320 GB HP High Performance Secure Hard Disk Control panel display Touchscreen control panel Print Prints 30 pages per minute ppm on A4 size paper and 30 ppm on Letter size paper Easy access USB printing no computer required Chapter 1 Product introduction ENWW Fax HP LaserJet Analog Fax Accessory 500 M775dn CC522A M775f CC523A v M775z CC524A v M775z CF304A w Copy and Scan Copies and scans 30 pages ppm on A4 size paper and 30 ppm on Letter size paper Resolution is 600 x 300 pixels per inch ppi 100 page document feeder with automatic duplex copying and scanning Ea
92. are connected in a row on the chain Disconnect all of the devices from the chain and then connect the cable directly to the USB port on the computer E NOTE The iMac keyboard is a non powered USB hub ENWW Solve product software problems Mac OS X 307 Remove software Windows Windows XP 1 Click Start Control Panel and then Add or Remove Programs 2 Find and select the product from the list 3 Click the Change Remove button to remove the software Windows Vista 1 Click the Windows icon in the lower left corner of the screen Click Control Panel and then click Programs and Features 2 Find and select the product from the list 3 Select the Uninstall Change option Windows 7 1 Click the Windows icon in the lower left corner of the screen Click Control Panel and then under the Programs heading click Uninstall a program 2 Find and select the product from the list 3 Select the Uninstall option 308 Chapter 10 Solve problems ENWW Remove the print driver Mac OS X You must have administrator rights to remove the software 1 Open System Preferences Select Print amp Fax 2 3 Highlight the product 4 Click the minus symbol 5 Delete the print queue if necessary ENWW Remove the print driver Mac OS X 309 310 Chapter 10 Solve problems ENWW Index Symbols Numerics 3 x 500 sheet feeder jams 253 3 500 sheet high capacity orientation 49 3 500 sheet high capacity input
93. artridge 651A CE342A Replacement magenta foner cartridge 651A CE343A Environmental features Recycle toner cartridges by using the HP Planet Partners return and recycling program For more information about supplies go to www hp com go learnaboutsupplies The information contained herein is subject to change without notice For the latest supplies information go to www hp com go j700colorMFPM775_manuals Recycle toner cartridges To recycle a genuine HP toner cartridge place the used cartridge in the box in which the new cartridge arrived Use the enclosed return label to send the used supply to HP for recycling For complete information see the recycling guide that is included with each new HP supply item Toner cartridge storage Do not remove the toner cartridge from its package until you are ready to use it A CAUTION To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover the green imaging drum if the toner cartridge must be removed from the product for an extended period of time HP policy on non HP toner cartridges Hewlett Packard Company cannot recommend the use of non HP toner cartridges either new or remanufactured ye NOTE Any damage caused by a non HP toner cartridge is not covered under the HP warranty and service agreements 64 Chapter 4 Parts supplies and accessories ENWW Replace the toner cartridges The product uses four colors and has a diff
94. ault gateway 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Network Settings e Jetdirect Menu e TCP IP e IPV4 Settings e Config Method 3 Select the Manual option and then touch the Save button 4 Open the Manual Settings menu 212 Chapter 9 Manage the product ENWW 5 Touch the IP Address Subnet Mask or Default Gateway option 6 Touch the first field to open a keypad Enter the correct digits for the field and then touch the OK button Repeat the process for each field and then touch the Save button Manually configure IPv6 TCP IP parameters from the control panel Use the control panel Administration menus to manually set an IPv6 address 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 To enable manual configuration open the following menus e Network Settings e Jetdirect Menu e TCP IP e IPV6 Settings e Address e Manual Settings e Enable Select the On option and then touch the Save button 3 To configure the address touch the Address button and then touch the field to open a keypad 4 Use the keypad to enter the address and then touch the OK button 5 Touch the Save button ENWW Configure IP network settings 213 HP Embedded Web Server Use the HP Embedded Web Server to view product status configure product network settings and to manage printing functions
95. bs on the product Create a stored job Windows You can store jobs on the product so you can print them at any time 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Job Storage tab 116 Chapter 5 Print Print Le x Printer seas Find Printer ies Print to File Comment E Manual duplex Pagerange pn al a L Current f F Pages As Type pi section For example type L 3 5 12 or pis1 p1s2 p1s3 p8s3 Print what Document xj Zoom Peint All pages in range z Pages per sheet 1 page Options Scale to paper size No Scaling z Ca Ee Advanced Parting Shoncuts Paper Qualty Efe Frishini Job Storage aior Services Your job will be printed but not stored on the printer Job Storage Mode OF Proof and Hold Personal Job Quick Copy Stored Job Make Job Private Secure None User Name User name Custom ooooooox Job Name Automatic Custom lt Automatic gt It job Use Job Name 1 39 Job Notification Options E Display Job ID when printing woe Heo 0K cancel toot ENWW 4 Select a Job Storage Mode option ENWW Proof and Hold Print and proof one copy of a job and then print more copies Personal Job The job does not print un
96. button to print the job 108 Chapter 5 Print ENWW Additional print tasks Mac OS X Cancel a print job Mac OS X fay NOTE If the print job is too far into the printing process you might not have the option to cancel it 1 If the print job is currently printing cancel it from the product control panel by following this procedure a From the Home screen on the product control panel touch the Stop button The product pauses the job and the Job Status screen opens b From the list on the touchscreen touch the print job you want to cancel and then touch the Cancel Job button c The product prompts you to confirm the cancellation Touch the Yes button You can also cancel a print job from a software program or a print queue e Software program Typically a dialog box appears briefly on the computer screen allowing you to cancel the print job e Mac print queue Open the print queue by double clicking the product icon in the dock Highlight the print job and then click Delete Select the paper size Mac OS X 1 2 3 4 5 Click the File menu and then click the Print option In the Printer menu select the product In the Copies amp Pages menu click the Page Setup button Select a size from the Paper Size drop down list and then click the OK button Click the Print button Select a custom paper size Mac OS X ENWW 1 oe a oe OP Click the File menu and then click the Print option
97. c sensing 37 42 47 printing Windows 91 trapping 113 Tray 1 automatic paper sensing 38 jams 247 Tray 2 jams 249 trays capacity 34 39 44 configure 32 included 2 locating 5 partnumbers 62 troubleshooting AirPrint 124 checklist 230 direct connect problems 288 easy access USB printing problems 286 jams 236 237 Mac problems 306 network problems 289 paper feed problems 235 PBX systems 298 slow fax reception 296 slow fax transmission 298 troubleshooting tools HP Embedded Web Server 218 two sided copying two sided printing settings Windows 83 140 141 U uninstalling Mac software 309 uninstalling Windows software 308 universal print driver 74 usage page description 14 USB sending to 165 USB configuration Mac 21 USB configuration Windows 18 USB storage accessories printing from 126 USB scanto 165 v VolP 295 W watermarks printing Mac 110 printing Windows 108 Web browser requirements HP Embedded Web Server 214 Web services status page description 15 Web sites fraud reports 56 HP Web Jetadmin downloading 223 universal print driver 74 Windows driver settings 76 universal print driver 74 Windows print drivers supported 74 wireless printing AirPrint 123 wizard fax setup 180 ENWW 2012 Hewlett Packard Development Company L P www hp com CC522 90908
98. civeivactansevacsoeegoanncatesiereines tree teos udetadetucdets 291 What type of phone line are you USING ccceeecceceeeeeteeeeeseteeeeeettseeeeees 291 Are you using a surge protection device eeeeeesseeeeceeeeeeeneenteeeeeeeeeeees 291 Are you using a phone company voice messaging service or an answering PCLT Ses eee es Oat ce Lanett N T Cel aretha duane beet 292 Does your phone line have a call waiting feature ccccceeeceeeeeeeeeeneeee 292 Check fax accessory SICNIS s tantasantcVeat adnate lnaa can uatosagte non eden anteeiae ati atieartanramenianalt 293 General fox problets c caesar atone oan ne tothe E E E E ches ahears 294 USE Fax over V olP NenWVOrkS sisme eea aae e a e E Eee 295 Problems with receiving faxes ccccscccseesececesseeeeeseeeeeeseeeeceseeeecseeeeeeeseeenstseeensaes 296 Problems with sending foxes ona nctrette eae eat een i 298 POR SIORCODES vic sintered S Me dvwida ant E E a Matti ade cade taeel arctan insted ass 300 Fax error messages on the product control panel cccccccceeeeeeeeteceeeceeeeeeeeeeeeeetaees 300 Send fax MESSOMeS iar tuner erecta it a E at onsey E asta aane 301 Receivefax MESSI SS uc tui na eudaantsaeo mecca adsetasaeskeasvntags Snags dene eesay eadeedlnty 302 SEFVICESEMINGS be siccdtanadtcaraevaradencaeetetehacdin a ietvacuane sone E E 303 Settings in the Troubleshooting menu ccccceceeeeeeeeeeetteeeeeeeeeeeeentaaees 303 Solve product software problems
99. ck Printers and Faxes using the default Start menu view or click Printers using the Classic Start menu view d Right click the product driver icon and then select Properties e Click the Ports tab and then click Configure Port f Verify the IP address and then click OK or Cancel g Ifthe IP addresses are not the same delete the driver and reinstall the driver using the correct IP address 304 Chapter 10 Solve problems ENWW Windows 7 a Click the Windows icon in the lower left corner of the screen b Click Devices and Printers c Right click the product driver icon and then select Printer properties d Click the Ports tab and then click Configure Port e Verify the IP address and then click OK or Cancel f Ifthe IP addresses are not the same delete the driver and reinstall the driver using the correct IP address ENWW Solve product software problems Windows 305 Solve product software problems Mac OS X e The product name does not appear in the product list in the Print amp Fax or the Print amp Scan list e A print job was not sent to the product that you wanted e When connected with a USB cable the product does not appear in the Print amp Fax or the Print amp Scan list after the driver is selected The product name does not appear in the product list in the Print amp Fax or the Print amp Scan list 1 Make sure that the cables are connected correctly and the product is on 2 Print a con
100. components adaptive halftoning and trapping Adaptive e Normal sets trapping at a medium level Adaptive halftoning is halftoning increases edge sharpness Trapping on reduces the effect of color plane misregistration by overlapping the edges of adjacent objects slightly Light sets trapping at a minimal level Adaptive halftoning is on e Maximum is the most aggressive trapping setting Adaptive halftoning is on Halftone e Smooth provides better results for large solid filled print areas and enhances photographs by smoothing color gradations Select Halftone options affect color output clarity and this option when uniform and smooth area fills are important resolution e Detail is useful for text and graphics that require sharp distinctions among lines or colors or images that contain a pattern or a high level of detail Select this option when sharp edges and small details are important Neutral Grays e Black Only generates neutral colors grays and black by using only black toner This guarantees neutral colors without a color The Neutral Grays setting determines the method cast This setting is best for documents and grayscale viewgraphs for creating gray colors used in text graphics and photographs e 4 Color generates neutral colors grays and black by combining all four toner colors This method produces smoother gradients and transitions to other colors and it produces the darkest black Match colors EN
101. control panel ceceeeeeeeeees 17 Send a document to email by using the address book ccccceeeseceeeseeeeeeteeeeeneeeees 173 oeo aE He OU DA E E A 176 r FAK A E E E A P A E E E A R E A A AT 179 Configure required fax settings siecvesisnacedassaveriensnstinivaviacanssansniavvenaiadecsutaldeaiindateataipendvananenusiodensnts 180 Fax Setup Wizard segrei erene a EEEE O E E Ea 180 Set or verify the date and time acacia yertanewrntiemen ntealninnarennanuinian 181 Set or verify the date time format 00 lt c cecsesstsseeansesnssnessvensseentnesevenatsedtanedavantersves 181 Configure fax dialing settings aa ccdueaies brensnacuduadsagebtanabashenieniedsheaiecauindiedd boaceaanmasnest Makdaraeansene 183 Configure general fax send settings caicive caves sacnnrqnawiqnntddasncardannvaastnanaenoradiennmunwan eammniaenaen 185 Configure fax billing codes ig pusiiseaacnsaniasiiedaieipebeivaatipuaivincssdivaivanbataiindaile ealnasatndaivaatintsiiesinavadunaaekeienns 186 Configure default options for fax send jobs i c ccosccsoesessncaesevnesesasenedacsocnsessoductsecosdentasansncoesdenss 187 Configure fax receive settings ja rtiusicvaninanoaeainrexirianeavesratacernaanee nai teas amare 189 Use a fax printing schedule si ginccrusarvectensanitncdhaaxuneaharnanladsupieainessitedu died evicdauadaina daileeddien rte suaitn dee siaitnedl 190 Bl ckincoming faxes wtiacuadicesds ee a a aa e a e a 191 Create a blockedfax list sninricsriniunicnsn
102. cts including printers multifunction products and digital senders This single solution allows you to remotely install monitor maintain troubleshoot and secure your printing and imaging environment ultimately increasing business productivity by helping you save time control costs and protect your investment HP Web Jetadmin upgrades are periodically made available to provide support for specific product features Go to www hp com go webjetadmin and click the Self Help and Documentation link to learn more about upgrades ENWW Use HP Web Jetadmin software 223 Economy settings Optimize speed or energy use By default the product stays warm between jobs to optimize speed and print the first page of jobs faster You can set the product to cool between jobs which conserves energy 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Energy Settings e Optimum Speed Energy Usage 3 Select the option that you want to use and then touch the Save button Set sleep mode 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open each of the following menus e General Settings e Energy Settings e Sleep Timer Settings e Sleep Mode Auto off After 3 Select the appropriate time period and then touch the Save button fey NOTE The sleep mode default time is 30 minutes
103. d TCP IP port select the box labeled Always print to this printer even if its IP address changes If you installed the product using a Microsoft standard TCP IP port use the hostname instead of the IP address If the IP address is correct delete the product and then add it again Solve wired network problems 289 The computer is unable to communicate with the product 1 Test network communication by pinging the product a Open a command line prompt on your computer For Windows click Start click Run and then type cmd b Type ping followed by a space and then the IP address for your product c If the window displays round trip times the network is working 2 If the ping command failed verify that the network hubs are on and then verify that the network settings the product and the computer are all configured for the same network The product is using incorrect link and duplex settings for the network Hewlett Packard recommends leaving this setting in automatic mode the default setting If you change these settings you must also change them for your network New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver The computer or workstation might be set up incorrectly 1 Check the network drivers print drivers and the network redirection 2 Verify that the operating system is configured correctly
104. d print settings that you can select with a single click i Eii ERE K Printing Shortcuts Paper Qualty Effects Finishing Job Storage Color _ Services A printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts Bii Print tasks Windows 81 7 Enter a name for the shortcut and then click the OK button 8 Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job 82 Chapter 5 Print Name Please type a name for the new printing shortcut aia Printer Name se n z Properties a a Find Printer Type em Om Whee e ie ee ee ee F Print to file Fost F Manual duplex Page range Copies a Number of copies if es Current page Selection Pages Sid T colate Type page numbers and or page 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pis1 pis2 p1s3 p8s3 pinturas ponme e Pme meesme o Psoas oe O ENWW Automatically print on both sides Windows 1 From the software program select the P
105. densecsinesesanscsscsantectennsemeaninentannne dee 64 Replace the toner cartridges aca picspcneriedereibnusadeinaunn waarmee 65 Toner collection Unit eee aes mre emer iieiea i aei ie Ai e ee 68 Replace the toner collection unit lt sscccccreccsvsvesteadvreadnneace lt aunadadeadeunscnmasannnracsdavacnceouvanss 68 Staples stapling models otal yc casnnivcanentnerssteeniatderniniarentnasaimenrononnarenannnaaninee 71 ENWW 5 Print ENWW sam aso uardeislewe pale ge sue vases desi sisewe a guste sls suseesessedsenesio sossaswssedacessesmenssesiesusesseenees seesesauserewese 73 Supported print drivers Windows ci cneszcadancayccnteceedavexssaandcieverdegehauddhauniseepadepuactszatubiarnaverasantes 74 HP Universal Print Driver UPD cniviisindsnarsnenenidesnaedestedoaestvas badd asviassaeeseassoad erideiniueivs 74 UPD installation TSS yet easels cet ere tea vce scnislncactitdi grer 75 Change print job settings Windows icviccanserssisene deaevasarevadariernsiierscaensrictnnacasnclecianmaaesnenianiees 76 Change the settings for all print jobs until the software program is closed ceeseeee 76 Change the default settings for all print jobs cesccceseeeesteeeeseeeneeeeneeeesneeeeeeseeeerss 76 Change the product configuration settings siccesscscsssavecessicsacscassieessecaxsnastivereveanseashucnsntn 76 Change print job settings Mac OS X sc avtouisnactunivenoradnecorarssnboianeonnineinondracrorandeanenecmenmneens 77 Change the
106. disabling the feature Operational Enabled The analog fax accessory is installed and ready Operational Disabled The fax accessory is installed but you have not configured the required fax settings yet The fax accessory is installed and operational however the HP Digital Sending utility has either disabled the product fax feature or has enabled LAN fax When LAN fax is enabled the analog fax feature is disabled Only one fax feature either LAN fax or analog fax can be enabled at a time NOTE If LAN fax is enabled the Fax feature is unavailable on the product control panel Non Operational Enabled Disabled The product has detected a firmware failure Upgrade the firmware Damaged Enabled Disabled The fax accessory has failed Reseat the fax accessory card and check for bent pins If the status is still DAMAGED replace the analog fax accessory card 1 ENABLED indicates that the analog fax accessory is enabled and turned on DISABLED indicates that LAN fax is enabled analog fax is turned off ENWW Solve fax problems 293 General fax problems Problem The fax failed to send Cause JBIG is enabled and the receiving fax machine does not have JBIG capability Solution Turn off the JBIG setting An Out of Memory status message displays on the product control panel The product storage disk is full Delete some stored jobs from the disk From the Home screen on the produc
107. duct By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then open a menu for which you want to change the print settings For each menu select the print settings that you want to change Change the settings that you want on the various menus Change the default settings for all print jobs 1 2 3 4 5 6 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then open a menu for which you want to change the print settings For each menu select the print settings that you want to save for reuse In the Presets menu click the Save As option and enter a name for the preset Click the OK button These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print Change the product configuration settings 1 eS E ENWW At the computer open the Apple g menu click the System Preferences menu and then click the Print amp Fax icon or the Print amp Scan icon Select the product in the left side of the window Click the Options amp Supplies button Click the Driver tab Configure the installed options Change print job settings Mac OS X 77 Print tasks Windows Use a printing shortcut Windows 1 From the software pro
108. e options Windows 021i reirusnunduaucteniainananena od uaweien 101 Print tasks Mac OS X neo a e e a a EE E 103 Use a printing preset Mac OS X eee eeeeeeeeeeeecceeceeeeeeeeeeeeenaaeeeaaeeasaeeeeseeeeeeeseereeeeess 103 Create a printing preset Mac OS X 2 0 cccsseeeeeeeeececeeeeeaeeeeeeeeceeeeeeaaeeeeeeeeeeeeeeaaaeeees 103 Automatically print on both sides Mac OS X scssisssssesiensssevenasansaverssnernnseevesnastvonvened 103 Manually print on both sides Mac OS X cis ciecocssereraageacnernerecoaaverectneacmnavecteaeeunnass 103 Print multiple pages per sheet Mac OS X sid cicssravesnvie vines niearavacenieenennepentvanaenions 104 Select the page orientation Mac OS X iy sciseaexcssicnennsicssincy nomayausinesiasishlinaiaitennievudsnaialiny 104 Select the paper type Mac OS X uss zvnenicswensiceusscrecesssiud tases vesseceanpddadanssavenaucaugeseaciiars 104 Printa cover page Mdc OS X asiiseeniisiaessbessguccnanadvaendociend sbeaeddacsedacaneusteeeddeateanedoons 105 Scale a document to fit page size Mac OS X cccceceessecceesseceesneeeeeeesseeeeeeteeesenaeees 105 Create a booklet Mac OS X sidacwupiesdcecscestvsteoravcnspevascebsdviuenaaien1eedtesdvnaeaedsaedbetere 105 Select staple options Mac OS X saucicsciernvijencuseinous neu marae 106 Additional print Haske iri ay eswicissneulinyoestnsihin aban io ook si ll no aC ve lah 107 Cancel a print job Windows 9 00esyciaertaacdenaniaurcadusssoananesnimesseacte
109. e product s dialing volume level when sending faxes Dialing Mode The Dialing Mode setting sets the type of dialing that is used either tone touch tone phones or pulse rotary dial phones Fax Send Speed The Fax Send Speed setting sets the modem bit rate measured in bits per second of the Analog Fax modem while sending a fax e Fast default v 34 max 33 600 bps e Medium v 17 max 14 600 bps e Slow v 29 max 9 600 bps Redial Interval The Redial Interval setting selects the number of minutes between retries if the number dialed is busy or not answering or if an error occurs NOTE You might observe a redial message on the control panel when both the Redial On Busy and Redial On No Answer settings are set to off This occurs when the fax accessory dials a number establishes a connection and then loses the connection As a result of this error condition the fax accessory performs three automatic redial attempts regardless of the redial settings During this redial operation a message displays on the control panel fo indicate that a redial is in progress Redial on error The Redial on error feature sets the number of times a fax number will be redialed when an error occurs during a fax transmission Redial On Busy The Redial On Busy setting selects the number of times 0 through 9 the fax accessory redials a number when the number is busy The interval between retries is set by the Redial Interval setting Redi
110. e sure the paper stack fits below the guides in the input tray and remove pages from the output bin Verify that there are no pieces of paper staples paper clips or other debris in the paper path Clean the documentfeeder rollers and the separation pad Use compressed air or a clean lint free cloth moistened with warm water If misfeeds still occur replace the rollers From the Home screen on the product control panel scroll to and touch the Supplies button Check the status of the document feeder kit and replace it if necessary Prevent paper jams 236 To reduce the number of paper jams try these solutions 1 2 Use only paper that meets HP specifications for this product Use paper that is not wrinkled folded or damaged If necessary use paper from a different package Use paper that has not previously been printed or copied on Make sure the tray is not overfilled If it is remove the entire stack of paper from the tray straighten the stack and then return some of the paper to the tray Make sure the paper guides in the tray are adjusted correctly for the size of paper Adjust the guides so they are touching the paper stack without bending it Make sure that the tray is fully inserted in the product If you are printing on heavy embossed or perforated paper use the manual feed feature and feed sheets one at a time From the Home screen on the product control panel scroll to and touch the Trays button
111. ection For example type 1 3 5 12 or pis1 p1s2 p1s3 p8s3 Printwhat Document e Zoom Print Al pages inrange Pages per sheet 1 page Iz Scale to paper size No Scaling Ir 102 Chapter 5 Print ENWW Print tasks Mac OS X Use a printing preset Mac OS X 1 2 3 4 Click the File menu and then click the Print option In the Printer menu select the product In the Presets menu select the printing preset Click the Print button E NOTE To use print driver default settings select the standard option Create a printing preset Mac OS X Use printing presets to save the current print settings for reuse 1 2 3 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then open a menu for which you want to change the print settings For each menu select the print settings that you want to save for reuse In the Presets menu click the Save As option and enter a name for the preset Click the OK button Automatically print on both sides Mac OS X 1 2 3 4 5 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Layout menu Select a binding option from the Two Sided drop down l
112. ed the receiving fax machine can use Wait for the fax transmission to complete Decrease the resolution and change the Optimize Text Picture option If there is a poor phone line connection the fax accessory and the receiving fax machine slow down the transmission to adjust for errors Cancel and resend the fax Ask the phone company to check the phone line The document might have a gray background which can increase fax transmission time Use the Image Adjustment feature to clean up the background shading Faxes quit during sending The receiving fax machine might be malfunctioning Try sending to another fax machine The phone line might not be working The phone line might be noisy or poor quality A call waiting feature might be active Disconnect the fax accessory from the phone jack and connect a phone Try to make a phone call to ensure the phone line is working Try using a slower fax speed fo improve the reliability of transmission Use the Fax Dialing Settings menu to set the fax speed for sending faxes Verify that the fax telephone line does not have an activated call waiting feature A call waiting notice can interrupt a fax call in progress which causes a communication error The fax accessory is receiving faxes but is not sending them If the fax accessory is on a PBX system the PBX system might be generating a dial tone the fax accessory cannot detect Disable
113. eg eit Mn IP address issin ionsar n ee E 19 Install the software sem ectsapcttieuthirandtaanss faces Cisareacersanansannegss cians tasbigneuemmasrancssneiatenataien 20 Connect the product to a computer by using a USB cable and install the software Mac OS X 21 Connect the product to a network by using a network cable and install the software Mac OS X 22 Configure the IP address a tae ncnatssacneuacdewna denn avclehededsdnotadbalotentae honaess Mababiandetonauass 22 Hiistelll Ie SON CClic tera a a E N 23 3 Input trays Gnd output BINS s ssississiscssiidsoisdosososvissseiddosisdrus desse deoesops oispas pardes oi donoioptate 25 Supponed p pe Sizes up innulenterenane En E EEE EEEE ENE E EEEE EEE A EE EE E e 26 S ppor d paper types spn tiroir nn nee N E E eee ee 30 Config re Mg arse cabana E A a a at hot a a a ana dae eaaa aaa 32 Configure a tray when loading paper siciecdaveiaarcrewnrdanartneruniemeehon vurmareoees 32 Configure a tray to match print job settings ccscccccceescceceeeeneeeeeeneeeeeeeeeeeeeeeeeeeees 32 ENWW iii Configure a tray by using the control panel cccceceeceecesceeeeeenceeeeenseeeeeeeeeeeeeeeees 32 Alternative letterhead mode is acesatharsidaniatirsiin ies uteenteeow veneered teu Nene renrsdun caerulea 33 WYN ersnoere moe chess bnaseenscnetersasassbancaenatganecnn nana aboens radi E A A A EN E 34 Tray capacity and paper orientation srirninivusnadiinas ciearsdehesrobiuienivaneientna
114. en touch the right arrow icon to move the highlighted names to the Fax Recipients section 5 Touch the OK button to return to the Fax screen 6 Touch the Start button to send the fax 206 Chapter 8 Fax Address Book DIRECT LINE 555555555 Q SUPERIOR CHAIN STANDARD DAILY 779098898 SUPERIOR CHAIN 44433 Gow Gem D c C E DIRECT LINE 555555555 STANDARD DAILY NEWS STANDARD DAILY 779098898 SUPERIOR CHAIN SUPERIOR CHAIN 444333333 ODOC m rs Fax Number es Company SUPERIOR CHAIN A STANDARD DAILY NEWS Delete Details J ENWW Search the fax address book ENWW Use the fax address book search feature to complete a name search of the address book 1 2 3 From the Home screen on the product control panel touch the Fax button Touch the Address Book button Select the All Contacts or Local Contacts option in the drop down menu at the top of the fax address book screen Touch the Search icon magnifying glass next to the drop down menu On the keyboard enter the first letter or letters of the name matching recipients display on the screen Type more letters to further refine the search Select a name and then touch the OK button Touch the right arrow to transfer the selected name to the Fax Recipients list Touch t
115. encnsccepsccenaccenueseasaceanencnsadeasenaeaacennena piessrnedenncacpucuenadaebieeenneute 1 P od c i compari sOn eee tte at ere mn a a E OER EAA EE EEA te ae TE 2 Prod ct views iyisi siise St sn ht i i ha cl a spss A 5 Product Ironi VIEW ies caaiescnacdnesedpnncyaders satis veer ctandeRanyiaseaipvecsndtaehegivastin EEE 5 Product back view nis ans etvadberanemnaretsaagenepbieaal alavheensnsehibvassrrebea arenas ened nme ntinns 6 Peel CCH input Options caiceh ex esaetontanscsbien pesalsedasnse di deia i iE EN EENE 7 Int rface porns nihoni e e aE E E ENE i re a E a EASE 8 Serial number and model number location ccescceeeeseeseeeeeeeeeeeeeeeeeseeneneeeetaeeesteeess 9 Net SESH Me tate teeth e ee e e ii i nei E ae eT ea ae 10 C nirolpanel MAYO psen niio oop inati E E ER sae EEE EEn ER Ei 10 Control panel Home screen cccccceeeesseeceeeeneeeeeceeeeeenseeeeeseeeeeeeceaeeeeseeseeeeenteeeeeees 10 Control panel cleaning cto vitesse uenalnsnsdowsib Dearne mse wesley bedelestevbeabovesinbdaaiek 12 Controlpanel helpasiisniinesrr ina e E a ai Ea EEEE RE 12 Prod chrepoS groten a Rear nee E E EEE AE EEE eee 14 2 Connect the product and install software ccsssccssscssssccssscccescccescccescccescccesccessccesseeens 17 Connect the product to a computer by using a USB cable and install the software Windows 18 Connect the product to a network by using a network cable and install the software Windows 19 Sera n
116. eplacement Replacement for Tray 3 4 5 or 6 Mandatory CC522 67914 3 500 sheet high capacity Tray 3 Replacement for the 3 500 sheet high Mandatory CC522 67915 capacity Tray 3 3 500 sheet high capacity Tray 4 Replacement for the 3 500 sheet high Mandatory CC522 67916 capacity Tray 4 Tray label kit Replacement labels for the high capacity Mandatory CE707 00001 sheet trays Power cable 220V 10A Replacement cable China Mandatory 8121 0943 Power cable 110V 13A Replacement cable Taiwan Mandatory 8121 0964 Power cable 220V 10A Replacement cable Korea EU generic Mandatory 8121 0731 Power cable 110V 12A Replacement cable Japan Mandatory 8121 1143 Power cable 220V 6A Replacement cable India Mandatory 8121 0564 Power cable 220V 10A Replacement cable UK Asia Pacific Mandatory 8121 0739 Power cable 220V 10A Replacement cable Australia New Mandatory 8121 0837 Zealand Power cable 220V 10A Replacement cable Israel Mandatory 8121 1004 Chapter 4 Parts supplies and accessories ENWW Table 4 1 Customer self repair parts continued Item Description Self replacement Part number options Power cable 220V 10A Replacement cable Denmark Mandatory 8121 0733 Power cable 220V 10A Replacement cable South Africa Mandatory 8121 0737 Power cable 220V 10A Replacement cable Switzerland Mandatory 8121 0738 Power cable 110V 10A Brazil Replacement cable Brazil Mandatory 8121 1071 Power cable 220V 10A
117. erent toner cartridge for each color black K magenta M cyan C and yellow Y A CAUTION If toner gets on clothing wipe it off by using a dry cloth and wash the clothes in cold water Hot water sets toner into fabric 6 NOTE Information about recycling used toner cartridges is inside the toner cartridge box 1 Open the front door Make sure that the door is completely open 2 Grasp the handle of the used toner cartridge and pull out to remove ENWW Toner cartridges 65 3 66 Remove the new toner cartridge from its protective bag sabi both sides of the toner cartridge and distribute the toner by gently rocking the toner cartridge Remove the plastic shield from the toner cartridge ee Avoid prolonged exposure to ight CAUTION Do not touch the green roller Doing so can damage the cartridge Chapter 4 Parts supplies and accessories ENWW 6 Align the toner cartridge with its slot and insert the toner cartridge until it clicks into place 7 Close the front door ENWW Toner cartridges 67 Toner collection unit Item Description Part number Toner Collection Unit Receptacle for waste toner CE980A For more information go to www hp com go learnaboutsupplies Replace the toner collection unit Replace the toner collection unit when the control panel prompts you NOTE The toner collection unit is designed for a single use Do not attempt to empt
118. essory the messaging service answers the call and the fax accessory cannot receive faxes If the rings to answer setting for the fax accessory is lower than that of the messaging service the fax accessory answers all calls Does your phone line have a call waiting feature If the fax telephone line has an activated call waiting feature a call waiting notice can interrupt a fax call in progress which causes a communication error Ensure that a call waiting feature is not active on the fax telephone line 292 Chapter 10 Solve problems ENWW Check fax accessory status If the analog fax accessory does not appear to be functioning print a Configuration Page report to check the status 1 From the Home screen scroll to and touch the Administration button 2 Open the following menus e Reports e Configuration Status Pages e Configuration Page 3 Touch the Print button to print the report or touch the View button to view the report on the screen The report consists of several pages Ea NOTE The product IP address or host name is listed on the Jetdirect Page On the Fax Accessory Page of the Configuration Page under the Hardware Information heading check the Modem Status The following table identifies the status conditions and possible solutions Ey NOTE If the Fax Accessory Page does not print there might be a problem with the analog fax accessory If you are using LAN fax or Internet fax those configurations could be
119. eyboard to enter information Touch the OK button when you have completed the fields To change the settings for the document touch the More Options button If es are sending a two sided document select the Original Sides menu and select the 2 sided option Touch the OK button E mail gt Keyboard name company com Ready Previ ew From To B cc Subject File Name Untitled More Options G B senor 100 gt 2 KI 2p a Auto detect Auto Auto PDF a Original Sides Q 1 sided A 2 Zsided Touch the Orientation button to select portrait landscape and back side orientation Jul 27 2011 9 09 13 AM GD Send a scanned document to one or more email addresses 169 8 170 Touch the Start button to begin sending NOTE The product might prompt you to add the email address to the address book NOTE You can preview the image at any time by touching the Preview button in the upper right corner of the screen For more information about this feature touch the Help button on the preview screen To set up another email job touch the OK button on the Status screen NOTE You have the option to retain the settings from this job to use for the next job Chapter 7 Scan send Ready 100 2 gt a Auto detect Auto Auto O Document File Type PDF Baj Preview Q PDF
120. f the paper and slowly pull the paper out of the product 2 Open the stapler stacker door 3 If jammed paper is visible grasp both sides of the paper and slowly pull it out of the product ENWW Clear jams 243 4 Lift up on the green tab to open the paper guide and remove any jammed paper that is under the guide 5 Close the stapler stacker door 244 Chapter 10 Solve problems ENWW Clear jams in the right door Z WARNING The fuser can be hot while the product is in use 1 Open the right door 2 Gently pull the paper out of the pickup area 3 If paper is visible entering the bottom of the fuser gently pull downward to remove it CAUTION Do not touch the transfer roller callout 1 Contaminants on the roller can affect print quality ENWW Clear jams 245 4 246 Paper could be jammed inside the fuser where it would not be visible Grasp the blue handles on both sides of the fuser and pull the fuser straight out of the product WARNING Even if the body of the fuser has cooled the rollers that are inside could still be hot Do not touch the fuser rollers until they have cooled Pull forward on the green tab to open the fuser po door If paper is jammed inside the user pull the paper straight up to remove it Chapter 10 Solve problems ENWW 6 a the fuser with the slots in the product and push it straight in until it clicks into place 7
121. feeder is empty the control panel prompts you for more pages 8 Ifthe job contains more pages load the next page and then touch the Scan button The product temporarily saves all the scanned images Touch the Finish button to print the copy job Chapter 6 Copy ENWW Copy a book 1 Lift the scanner lid 2 Place the book on the scanner glass with the spine aligned with the mark on the rear center of the scanner glass 3 Gently close the scanner lid ENWW Copy a book 151 4 From the Home screen on the product control panel touch the Start button Quick Sets Access preset job options for B commonly used jobs Send a document to one or more fax numbers Make copies from an original document Send a document as an attachment to an e mail Save to USB Save the scanned job to a USB Send a document to a folder on storage device the network Retrieve from Device Memory Save to Network Folder Save to Device Memory 5 Repeat these steps for each page that you want to copy NOTE This product does not have the capability to distinguish left and right pages Assemble the copied pages carefully 152 Chapter 6 Copy ENWW Copy a photo Copy photos from the scanner glass 1 Lift the scanner lid 2 Place the photo on the scanner glass with the picture side down and the upper left corner of the photo in the upper left corner
122. figuration page to check the product name Verify that the name on the configuration page matches the product name in the Print amp Fax or the Print amp Scan list 3 Replace the USB or network cable with a high quality cable 4 f necessary reinstall the software E NOTE Connect the USB or network cable before attempting to reinstall the software A print job was not sent to the product that you wanted 1 Open the print queue and restart the print job 2 Another product with the same or similar name might have received your print job Print a configuration page to check the product name Verify that the name on the configuration page matches the product name in the Print amp Fax or the Print amp Scan list When connected with a USB cable the product does not appear in the Print amp Fax or the Print amp Scan list after the driver is selected Software troubleshooting A Make sure that your Mac operating system is Mac OS X 10 6 or later Hardware troubleshooting 1 Make sure that the product is turned on 2 Make sure that the USB cable is connected correctly 3 Make sure that you are using the appropriate high speed USB cable 306 Chapter 10 Solve problems ENWW 4 Make sure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the computer 5 Check to see if more than two non powered USB hubs
123. from your computer instead of from the product control panel The following are examples of what you can do using the HP Embedded Web Server View product status information Determine the remaining life for all supplies and order new ones View and change tray configurations View and change the product control panel menu configuration View and print internal pages Receive notification of product and supplies events View and change network configuration To use the HP Embedded Web Server your browser must meet the following requirements Windows Microsoft Internet Explorer 5 01 or later or Netscape 6 2 or later Mac OS X Safari or Firefox using Bonjour or an IP address Linux Netscape Navigator only HP UX 10 and HP UX 11 Netscape Navigator 4 7 The HP Embedded Web Server works when the product is connected to an IP based network The HP Embedded Web Server does not support IPX based product connections You do not have to have Internet access to open and use the HP Embedded Web Server When the product is connected to the network the HP Embedded Web Server is automatically available Open the HP Embedded Web Server Ts Identify the product IP address or host name If the Network button is visible on the Home screen on the product control panel touch that button to display the address Otherwise follow these steps to print or view the product configuration page a From the Home screen on the product control panel scroll to
124. fully sent pending or failed to send which includes error type and code The database stores the most recent 500 fax entries The database fax entries include any fax session as an entry For example a fax session could be a sent fax received fax or firmware upgrades Depending on the activity there might be fewer than 500 entries in the report If you want to use the log for record keeping purposes print the log periodically and then clear it ENWW Fax reports 209 To clear the fax activity log complete the following steps 1 On the control panel touch the Administration icon 2 Open the following menus e Fax Settings e Clear fax activity log 3 Touch the Clear button to clear the fax activity log Billing code report The billing code report is a list of the most recent 500 faxes that were successfully sent listed by billing code The following information is provided in this report e Billing code number e Date and time of all faxes that were successfully sent e Identification number e Duration off hook time e Number of pages sent e Result success The database stores the most recent 500 faxes If you want to use the report for record keeping purposes print the report periodically and then clear it Blocked fax list report The blocked fax list report contains the list of fax numbers that the product has been configured to not receive faxes from Speed dial list report A speed dial list report lists t
125. ge description 14 file upload Mac 221 firmware update Mac 221 first page printing on different paper Windows 94 folders sending to 160 fonts upload Mac 221 formatter security 227 fraud Web site 56 fuser jams 245 G gateway setting default 212 general configuration HP Embedded Web Server 215 grayscale copy jobs 145 group dial See speed dial H hard disks encrypted 227 help control panel 12 234 high capacity tray clear jams 255 loading 49 how to connect page description 14 HP Easy Color disabling 111 using 111 HP Embedded Web Server AirPrint settings 124 copy settings 216 digital send settings 217 fax settings 218 general configuration 215 HP Web Services 219 information pages 215 network settings 219 other links list 220 ENWW print settings 216 scan settings 217 security settings 219 troubleshooting tools 218 HP Embedded Web Server EWS features 214 network connection 214 HP ePrint software 122 HP ePrint using 121 HP fraud Web site 56 HP Smart Print 125 HP Universal Print Driver 74 HP Utility 221 HP Utility Mac 221 HP Web Jetadmin 223 HP Web Services enabling 219 HP Web Services enabling 121 l information pages HP Embedded Web Server 215 printing or viewing 14 installing product on wired networks Mac 22 software wired networks 20 toner collection unit 68 interface ports locating 6 8 Internet Explorer versions supported HP Embedded Web Server 214 IP address c
126. ge Page Shows a count of all paper sizes that have passed through the product lists whether they were simplex duplex monochrome or color and reports the page count File Directory Page Shows the file name and folder name for files that are stored in the product memory Chapter 1 Product introduction ENWW Table 1 1 Reports menu continued First level Fax Reports Other Pages Second level Web Services Status Page Color Usage Job Log Fax Activity Log Billing Codes Report Blocked Fax List Speed Dial List Fax Call Report Demonstration Page Description Shows the detected Web Services for the product Shows the color usage statistics for the product Contains a list of the faxes that have been sent from or received by this product A list of billing codes that have been used for outgoing faxes This report shows how many sent faxes were billed to each code A list of phone numbers that are blocked from sending faxes to this product Shows the speed dials that have been set up for this product A detailed report of the last fax operation either sent or received Prints a demonstration page that highlights the printing capability of the product RGB Samples CMYK Samples PCL Font List Prints color samples for different RGB values Use the samples as a guide for matching printed colors Prints color samples for different CMYK values Use the samples as a guide for matching
127. gital sending features for the product 6 Print a page from any program to make sure that the software is correctly installed 18 Chapter 2 Connect the product and install software ENWW Connect the product to a network by using a network cable and install the software Windows Configure the IP address 1 Make sure the product is turned on and that the Ready message displays on the product control panel display 2 Connect the network cable to the product and to the network 3 Wait for 60 seconds before continuing During this time the network recognizes the product and assigns an IP address or host name for the product 4 From the Home screen on the product control panel touch the Network button to identify the product IP address or host name If the Network button is not visible you can find the IP address or host name by printing a configuration page a From the Home screen on the product control panel scroll to and touch the Administration button b Open the following menus e Reports e Configuration Status Pages e Configuration Page c Touch the View button to view the information on the control panel or touch the Print button to print the pages ENWW Connect the product to a network by using a network cable and install the software Windows 19 d Find the IP address on the Jetdirect page Jetdirect Page HP Color LaserJet 1 j 5 IPv4 Ifthe IP address is 0 0 0 0 or 192
128. glass for dirt or smudges ccccccceeeeseeeeeenteeeecsseeeeeesseeeestnaaeees 267 Calibrate the Scanner sieer e evi e eet rie a nella Cath alee ee 269 Check the paper settings tu ciscNijiuineysvunroiyedtskonrwenias sani eo teosazomsonrsanutionrboued susie 269 Check the paper size and type configuration c cccccceeseeeeesteeeeeteeeeeens 269 Select the tray to use for the copy ar ctcicsnctesieteneecceeeiaw enna vaeies 269 Check the image adjustment settings cecccccceeeeeeteeeeeeeeeeeeeeeeeccneaeeeeeeetenteeeeeeeess 269 Optimize copy quality for text or pictures ccceeeeccceeseeeeeeeeteeeeeeeeeeeeeeeeeeseeeeensaeees 270 Bdge to Sdae Copying moiran eee ies tia san A are Manat ARR 270 Clean the pickup rollers and separation pad in the document feeder ccsceeeeseees 271 Improvescan quality oriirersio ta a E E A E A RANE 273 Check the scanner glass for dirt or smudges sc teiewatautenurioni tian wie 273 Check the resolution settings ccscccccceeeeseceeeeceeenneeeeeeseseeeeeeeeneneaeeeeeessuaeeeeeeenes 274 Check the color settings scitlnaneessuactacaptwipsraeun ened trac bet neseeanedunte anand tone aeieretants 275 Check the image adjustment settings cecccccceeeeesteeeeeeeeeneeeeeeeecnnnaeeeeeeeseeneeeeeeeess 275 Optimize scan quality for text or pictures ccecceecceeeeeeeceeeeeeeeeenseeeceeseeeeeetttseeeens 275 Check the output quality settings tcaceivay nc arscaseawariadoiuntdsvacu
129. gram select the Print option 2 Select the product and then click the Print ae Properties or Preferences button Printer Find Printer E Print to file E manual duplex section For example type 1 3 5 12 or pis1 p1s2 pls3 p8s3 Print what Document r Zoom Peint All pages in range z Pages per sheet 1 page Scale to paper size No Scaling z 3 Click the Printing Shortcuts tab a e A printing shortcut is a collection of saved print settings that you can select with a single click Printing shortcuts E kes Factory Defauts Everts d oe Paper source Envelopes Automatically Select m E Paper type E E Ea Print on both sides SS abes te x P sheet Ss ages per eam 1 page per sheet Z EcoSMART Settings N laa Color options m Color Z Save As J _ Delete Reset ca a aa FE 78 Chapter 5 Print ENWW 4 Select one of the shortcuts Click the OK button to close the Document Properties Rivanced Firing Stes Papas feds Fr e Sore Coor _ Secs 3 dialog box Aprin shoot isa colection of saved pint setings that you can select NOTE When you select a shortcut the i corresponding settings
130. hat the software is correctly installed ENWW Connect the product to a computer by using a USB cable and install the software Mac OS X 21 Connect the product to a network by using a network cable and install the software Mac OS X Configure the IP address 1 Make sure the product is turned on and that the Ready message displays on the product control panel display 2 Connect the network cable to the product and to the network 3 Wait for 60 seconds before continuing During this time the network recognizes the product and assigns an IP address or host name for the product 4 From the Home screen on the product control panel touch the Network button to identify the product IP address or host name If the Network button is not visible you can find the IP address or host name by printing a configuration page a From the Home screen on the product control panel scroll to and touch the Administration button b Open the following menus e Reports e Configuration Status Pages e Configuration Page c Touch the View button to view the information on the control panel or touch the Print button to print the pages 22 Chapter 2 Connect the product and install software ENWW d Find the IP address on the Jetdirect page Jetdirect Page HP Color LaserJet ih j 5 IPv4 If the IP address is 0 0 0 0 or 192 0 0 192 or 169 254 x x you must manually configure the IP address Otherwise the
131. he OK button to return to the Send Fax screen Search the fax address book 207 208 Cancel a fax To cancel a current fax job touch the Cance Job button on the fax status screen Dialing 555555555 Preview c Status Dialing 555555555 To set up next job touch OK a Black Letter Letter Job ID Guest Fax 2 05 PM _ Retain settings for next job Delete I Details Chapter 8 Fax ENWW Fax reports The following sections list the fax reports available on this product These reports can be printed or viewed on the product control panel The following fax reports are available on this product e Fax Activity Log e Billing Codes Report e Blocked Fax List e Speed Dial List e Fax Call Report Use the following steps to print or view a fax report 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Reports e Fax Reports 3 Select the log or report to print or view 4 Touch the Print or View button Fax activity log The fax activity log includes the following information e The fax header information configured on the product e The job number of each fax job e Date and time of faxes received sent or failed to send e The type of fax job send or receive e Identification of the sender phone number if available e Duration off hook time e Number of pages e Result success
132. he fax numbers assigned to speed dial names Fax call report The fax call report is a brief report that indicates the status of the last fax that was sent or received 210 Chapter 8 Fax ENWW 9 Manage the product e Configure IP network settings e HP Embedded Web Server e HP Utility Mac OS X e Use HP Web Jetadmin software e Economy settings e Product security features e Upgrade the product firmware ENWW Configure IP network settings Printer sharing disclaimer HP does not support peer to peer networking as the feature is a function of Microsoft operating systems and not of the HP print drivers Go to Microsoft at www microsoft com View or change network settings Use the HP Embedded Web Server to view or change IP configuration settings 1 Print a configuration page and locate the IP address e Ifyou are using IPv4 the IP address contains only digits It has this format XXX XXX XXX XXX e Ifyou are using IPv the IP address is a hexadecimal combination of characters and digits It has a format similar to this XXXX XXXXIXXXXIXXXXXXXX 2 To open the HP Embedded Web Server type the IP address into the address line of a Web browser 3 Click the Networking tab to obtain network information You can change settings as needed Manually configure IPv4 TCP IP parameters from the control panel Use the control panel Administration menus to manually set an IPv4 address subnet mask and def
133. here they are from The fax address book lists names and all other databases list numbers The fax header is being appended to the top of the fax pushing text to a second page A jam is in the document feeder The volume setting needs to be adjusted Select Digital Sending and Fax from the drop down menu This is normal operation This is normal operation To print a one page fax on one page set the overlay header to overlay mode or adjust the fit to page setting Clear the jam and send the fax again Adjust the volume in the Fax Send Settings menu and the Fax Receive Settings menu ENWW Use Fax over VoIP networks VoIP technology converts the analog phone signal into digital bits These are then assembled into packets which travel on the Internet The packets are converted and transmitted back to analog signals at or near the destination Transmission of information on the Internet is digital instead of analog Therefore there are different constraints on the fax transmission that might require different fax settings than the analog Public Switched Telephone Network PSTN Fax is very dependent upon timing and signal quality so a fax transmission is more sensitive to a VoIP environment The following are suggested changes in settings for the HP LaserJet Analog Fax Accessory 500 when it is connected to a VoIP service e Begin with the fax speed set in Fast V 34 mode and with Error Correction Mode ECM tu
134. how Advanced Options item ENWW HP Utility Mac OS X 221 222 Menu Item Description Commands Sends special characters or print commands to the product after the print job NOTE This option is available only after you open the View menu and select the Show Advanced Options item Printer Settings Supplies Configures how the product should behave when supplies are Management nearing the end of their estimated life Trays Configuration Output Devices Duplex Mode Changes the default tray settings Manages settings for optional output accessories Turns on the automatic two sided printing mode Protect Direct Ports Disables printing over USB or parallel ports Stored Jobs Network Settings Additional Settings Manages print jobs that are stored on the product hard disk Configures the network settings such as the IPv4 and IPv6 settings Provides access to the HP Embedded Web Server Scan Settings Scan to E mail Scan to Network Folder Chapter 9 Manage the product Opens the HP Embedded Web Server page for configuring settings for scanning to email NOTE USB connections are not supported Opens the HP Embedded Web Server page for configuring settings for scanning to a network folder NOTE USB connections are not supported ENWW Use HP Web Jetadmin software HP Web Jetadmin is an award winning industry leading tool for efficiently managing a wide variety of networked HP produ
135. ic print drivers can cause delays clearing jobs from the print queue 5 From the list of printers on your computer right click the name of this product click Properties and open the Ports tab o If you are using a network cable to connect to the network make sure the printer name listed on the Ports tab matches the product name on the product configuration page o If you are using a USB cable and are connecting to a wireless network make sure the box is checked next to Virtual printer port for USB 6 If you are using a personal firewall system on the computer it might be blocking communication with the product Try temporarily disabling the firewall to see if it is the source of the problem 7 If your computer or the product is connected to a wireless network low signal quality or interference might be delaying print jobs 284 Chapter 10 Solve problems ENWW The product prints slowly If the product prints but it seems slow try the following solutions 1 Make sure the computer meets the minimum specifications for this product For a list of specifications go to this Web site www hp com support j700colorMFPM775 2 When you configure the product to print on some paper types such as heavy paper the product prints more slowly so it can correctly fuse the toner to the paper If the paper type setting is not correct for the type of paper you are using change the setting to the correct paper type ENWW The product does not
136. in the best results select the correct paper size and type in the print driver before printing Table 3 1 Supported paper sizes Size and dimensions Tray 1 Tray 2 500 sheet 3 500 sheet Automatic trays high capacity duplex printing tray Letter w we we w w 279 x 216 mm 11 x 8 5 in Letter Rotated w w w w 216 x 279 mm 8 5 x 11 in Legal y v v a 216 x 356 mm 8 5 x 14 in Executive ww a a oe 267 x 184 mm 10 5 x 7 3 in Statement y 216 x 140 mm 8 5 x 5 5 in Oficio 8 5 x 13 ww a a a 216 x 330 mm 8 5 x 13 in 11x17 w wm wm we 279 x 432 mm 11 x 17 in 12x 18 w wm 305 x 457 mm 12 x 18 in 3x5 w 76 x 127 mm 3 x 5 in 4x6 w 102 x 152 mm 4 x 6 in 5x7 y 127 x 178 mm 5 x7 in 5x8 w 127 x 203 mm 5 x 8 in A3 w w w w 297 x 420 mm 11 7 x 16 5 in 26 Chapter 3 Input trays and output bins ENWW Table 3 1 Supported paper sizes continued Size and dimensions Tray 1 Tray 2 500 sheet 3 500 sheet Automatic trays high capacity duplex printing tray A4 w w w w w 297 x 210 mm 11 7 x 8 3 in A4 Rotated w w w w 210 x 297 mm 8 3 x 11 7 A5 w w w 148 x 210 mm 5 8 x 8 3 in A6 w 105 x 148 mm 4 1 x 5 8 in RA3 w we 305 x 430 mm 12 x 17 in SRA3 w we 320 x 450 mm 12 6 x 17 7 in RA4 we w w w 215 x 305 mm 8 5 x 12 in SRA4 w we w w 225 x 320 mm 8 9 x 12 2 in B4 JIS w w w ww 257 x 364 mm 10 1 x 14 3 in B5 JIS w w w w
137. in to 11 7 x 17 in Tray 1 Tray 2 500 sheet trays 3 500 sheet high capacity tray Automatic duplex printing Custom 210 x 148 mm to 297 x 432 mm 8 3 x 5 8 in to 11 7 x 17 in Custom 148 x 182 mm to 320 x 457 mm 5 8 x 7 2 in to 13 x 18 in ENWW Supported paper sizes 29 Supported paper types For a complete list of specific HP brand paper that this product supports go to www hp com support li700colorMFPM775 By NOTE To obtain the best results select the correct paper size and type in the print driver before printing Paper type Plain light 60 74 g Bond Tray 1 Tray 2 500 sheet trays 3 500 sheet high capacity Automatic duplex printing Recycled HP Matte 105 g HP Matte 120 g HP Soft Gloss 120 g HP Glossy 120 g Mid weight 96 110 g Heavy 111 130g Mid weight Glossy 96 110 g lt Heavy Glossy 111 130 g lied eg a fe fie fg EAS SS SAS NT Sa a HP Matte 150g HP Glossy 150 g Extra Heavy 131 175 g X Extra Heavy Glossy 131 175 g lt SA ESN SEA Se HP Matte 200 g HP Glossy 200 g Cardstock 176 220 g lt lt Card glossy 176 220 g Color Transparency Labels Letterhead lt lt lt x lt 1 lt 4 4 4 Envelope Preprinted Prepunched of i SEATA ee Ul Oat Ue a oe Dk a lt lt lt lt lt lt lt lt 30 Chapter 3 Inpu
138. incs ciisdintiesisealieiiteitea talib tiviateltesintiesieitenidtuiien 217 Pete NGI ee E N AEE NN 218 Troubleshooting tab sssssoennnonnneeennessoessreesesersssrressretssrersssorsrsereessersererst 218 SAE e E A 219 HP Web Services tab ccesnceincnineacgneciorovaunicentenentedantagnitege seeisigatinyatanaynoraias 219 Networking Tab sericea i aena RE E 219 Other links listrier dace ite leet slah inlets ha isiad 220 BAP iiny Mae 9 10 ccsscsavcnsetseceoch eee R E a 221 Open HP Utilify asasan e eRe N 221 viii ENWW HP LAIR PPARs tan iicnnaitaniereidta de xtatveincwa viavicnan tduitsniasadacesigs bial deni eausiaeaaainsa ddslaiinnde 221 Use HP Web Jetadmin software acne eee teeter eet ey Ronan ncene etre Nn tee earn eer ete en eae 223 Economy setings aiino a e aeaaea oa e aea e T E onan 224 Optimize speed or energy USE orrrsnensssvoninaannrincsoiuiinvis piu dave nteaastobiedenthasmrdpuelntae 224 Setsleep modens nia i oa ee aie see ee 224 Set the sleep schedule re sasie cajepnnisteanan ate cau enna eaiaiwnnrtaareesieuaniauasanteanswameeummiinconmaaleons 224 Product security features x 2assntecaetsnaaptoncnaesteoaenarnsulndnnesgembenaerstonywaireeclelseansemnsoerdNededeeesaletiweabavipivns 226 Sec rity statemen Ssss a e Julien aA E E i 226 P SECUNY nenna e E E E E A T S A R 226 Sign into the ROGUE aed imas idee enron raar ae Ee a E AAEE NEEE AEA EEE 226 Assign a system password 2 wus denen wmaruineimienmnearo neue 226 Encryption support
139. ing fax address book numbers Search the fax address book Cancel a fax Fax reports 179 Configure required fax settings You must configure certain settings before you can use the fax feature If these settings are not configured the fax icon is unavailable These settings include Country region Date Time Company Name Fax Number Dialing Prefix optional This information is used in the fax header which is for printing on all outgoing faxes NOTE When first installed the fax accessory might read some of these settings from the product therefore a value might already be set Check the values to verify that they are correct NOTE In the U S and many other countries regions setting the date time country region phone number and company name is a legal requirement for fax Fax Setup Wizard The Fax Setup Wizard guides you through a step by step procedure to configure fax settings that are required to use the fax feature If the settings are not configured the fax feature is disabled The first time the product is turned on with a fax accessory installed access the Fax Setup Wizard by following these steps 1 2 3 4 From the Home screen on the product control panel touch the Initial Setup button Touch the Fax Setup Wizard menu Follow the steps in the Fax Setup Wizard to configure the required settings When the Fax Setup Wizard finishes the option to hide the Initial Setup button appears on
140. ings e Default Job Options Configure any of the following settings Menu item Description Image Preview Use the Image Preview feature to preview the fax image before you send it You can configure the preview to be optional for all users required for all users or disabled for all users Resolution The outgoing fax resolution setting determines the maximum resolution supported by the receiving fax The fax accessory uses the highest possible resolution common to the sending and receiving fax machines as limited by this setting NOTE To reduce phone time faxes wider than 21 25 cm 8 5 in are automatically sent by using standard or fine resolution NOTE The higher the resolution the longer the transmission time required NOTE LAN fax resolution settings vary by vendor and might differ from the settings listed Original Sides Use the Original Sides feature to select sided or 2 sided originals Notification Use the Notification feature to select when and how you are notified of the status of an outgoing fax This setting applies to the current fax only To change the setting permanently change the default setting Content Orientation Use the Content Orientation feature to set how the fax content is oriented on the page For 1 sided pages choose Portrait short edge on top default setting or Landscape long edge on top For 2 sided pages choose Book style short edge on top or Flip style long edge on top
141. int job Page Type Pages 9 Click the OK button to close the Document Properties dialog box In the Print dialog Printer box click the OK button to print the job Nme E a a ee C properes Ho i Fd Printer Type oe ee mm eee Where te St tere Print to file Comment Manual duplex Page range Copies all Number of copies i HH Current page Selection ers 2 Type page numbers and or page ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi p1s2 pis3 p8s3 Print what Document z Zoom Print All pages in range z Pages per sheet 1 page Salons esa e 96 Chapter 5 Print ENWW Scale a document to fit page size Windows 1 2 From the software program select the Print option Select the product and then click the Properties or Preferences button 3 Click the Effects tab Print Le x Printer Ei Status Find Printer Type Where T Print to File Comment E manual duplex Page range e al Ed Current p 5 Pages Ea Type p oo ranges ranges 3 agi 3 section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document r Zoom Print All pages in range z Pages per sheet L 1 page Scale to paper size No Scaling k mE m woon Adv
142. into several pieces which results in improved color consistency sharper details and faster printing If you are using the HP Postscript print driver for Mac the HP EasyColor technology scans alll documents and automatically adjusts all photographic images with the same improved photographic results In the following example the images on the left were created without using the HP EasyColor option The images on the right show the enhancements that result from using the HP EasyColor option Bring your photos to LIFE Bring your photos to LIFE jowered by hp EasyColor and the UPD jowered by hp EasyColor and the UPD pi y NpiEasy p y np casy The HP EasyColor option is enabled by default in both the HP PCL 6 print driver and the HP Mac Postscript print driver so you do not need to make manual color adjustments To disable the option so you can manually adjust the color settings open the Color tab in the Windows driver or the Color Quality Options tab in the Mac driver and then click the HP EasyColor check box to clear it Change the color options Windows ENWW 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Color tab 4 Select the HP EasyColor check box to clear it 5 Click the Automatic or Manual setting e Automatic setting Select this setting for most color print jobs e Manual setting Select this setting to adjust the color se
143. is English language video for a demonstration of how to identify and clean debris that causes streaks on copies www youtube com watch v CGn7FIJvH8sE Connect the power cable to an outlet and then press the power button to turn on the product Check the resolution settings 274 Ey NOTE Setting the resolution to a high value increases the file size and the scan time 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the Scan Digital Send Settings menu 3 Select the category of scan and send settings that you want to configure 4 Open the Default Job Options menu Chapter 10 Solve problems ENWW 5 6 7 Touch the Resolution button Select one of the predefined options Touch the Save button Touch the Start button Check the color settings 1 oe eS w N From the Home screen on the product control panel scroll to and touch the Administration button Open the Scan Digital Send Settings menu Select the category of scan and send settings that you want to configure Open the Default Job Options menu Touch the Color Black button Select one of the predefined options Touch the Save button Touch the Start button Check the image adjustment settings Adjust these additional settings to improve scan quality 1 ao m oa aS N 7 From the Home screen on the product control panel scroll to and touch the Admini
144. is blocking this fax Failed Any The fax might be corrupted or Ask the sender to resend the fax not sent if the error persists contact support Failed 0 Incompatible page width or Ask the sender to resend the fax page had too many bad lines if the error persists contact support Failed 17 36 Lost telephone connection or Ask the sender to resend the fax interruption between sender if the sending machine does not receiver automatically retry Failed Any besides 17 or 36 General communications issue Ask the sender fo resend the fax where the fax transmission was if the error persists contact interrupted or did not proceed as support expected Space Fail 0 Unable to read or write image Ask the sender to resend the fax file to disk could be corrupt if the error persists contact product disk or no space on disk support Memory Error 0 Out of memory on product If the error persists delete items from the product memory such as stored jobs or saved faxes Print Fail 0 The received image file cannot Ask the sender to resend the fax be decoded enable Error Correction Mode if it is not already enabled Power Failure 0 A power failure occurred during Ask the sender to resend the fax the fax reception No Fax Detected 17 36 A voice call was made to the None fax 302 Chapter 10 Solve problems ENWW Service settings These items in the control panel menus are intended to be used when an HP service representative is
145. isable the Retrieve from USB menu on the control panel Manage Stored Jobs Enable or disable the ability to store jobs in the product memory and configure job storage options Adjust Paper Types If print quality problems occur when using a specific paper type you can override factory default mode settings Restrict Color Permit or restrict color printing and copying You can specify permissions for individual users or for jobs that are sent from specific software programs General Print Settings Configure settings for all print jobs including copy jobs or received faxes Chapter 9 Manage the product ENWW Table 9 3 HP Embedded Web Server Copy Print tab continued Menu Description Copy Settings Configure the default options for copy jobs Manage Trays Configure settings for paper trays Scan Digital Send tab Table 9 4 HP Embedded Web Server Scan Digital Send tab Menu Description Address Book Add email addresses into the product one at a time and edit email addresses that have already been saved in the product You can also use the Import Export tab to load a large list of frequently used email addresses on to the product all at once rather than adding them one at a time E mail and Save to Network Configure the product to send scanned images as email attachments Folder Quick Setup Wizards Configure the product to save scanned images to network folder Quick Sets Quicks Sets pro
146. isssunsnreisnsrn sinini ieni 191 Delete numbers from the blocked fax list cc ccccscceeeseeeeeseeeeeeeeeeeceseeeestseeeestaeeeenaes 191 Configure default options for fax receive jobs cccccceesceeeessseeeeeeeeeeeeaeeesenaeeeeeeaeeeeeeaeeeeeeeeeees 192 ENWW vii Fax archiving and forwarding siinesicvisinssndscenaiincdenasnseealpnsa dense teaigtaveaabetananiendivedaarinnedansienavnkiledt 193 Enable fax archiving censoreianantesnenneser on hatsncararaaanndienanenen E a a 193 Enable fax forwarding ssn irois ian eein oa a 193 Create g speed dial list nlx rsscrnipny ne bebstn nant onsen al etree ies EA EEE ENEE EEE ERARE SE 194 Add a number to an existing speed dial list cccccccesceeceeseceeeeneeeeesneeeeeeeeeesseeeeenseeeeeenaeees 197 Del le a speed dial list cursyiancrcronein o a E 198 Delete a single number from a speed dial list cceececeesecceeceeeeeneeeeceeeeeesneeeeesaeeeeeeeeeenieees 199 Send a fax by entering numbers manually ccccccceecccceesseeeeeeseeceeneeeecsneeeeeeeeeeseseeeeseeeeenaes 200 Send a fax by using a speed Ciel jcduinstaninparinadonnnatedlanncalieninaaeineeen aaahamnunuisapenapeeenalends 202 Search a speed dial list by name ssaanhcazeacinseusastenvexobawihleus se biuiibananiniwielissentguvekentoilgactenewiaeievoneletates 204 Send a fax by using fax address book numbers s ccccceeecceseneeeeceeneeeeseneeeesesseesesseteeesseaes 205 Search the fax address book sige s
147. ist Click the Print button Manually print on both sides Mac OS X ENWW 1 2 3 Click the File menu and then click the Print option In the Printer menu select this product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Manual Duplex menu Print tasks Mac OS X 103 a oe eS 8 Click the Manual Duplex box and select a binding option Click the Print button Go to the product and remove any blank paper that is in Tray 1 Retrieve the printed stack from the output bin and place it with the printed side facing up in the input tray If prompted touch the appropriate control panel button to continue Print multiple pages per sheet Mac OS X 1 2 3 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Layout menu From the Pages per Sheet drop down list select the number of pages that you want to print on each sheet In the Layout Direction area select the order and placement of the pages on the sheet From the Border menu select the type of border to print around each page on the sheet Click the Print button Select the page orientation Mac OS X 1 2 3 4 5 Click the File menu and then click the Print option In the Printer menu select the product In
148. ista csiicwns taal ecesiscastaaniieccaiteaniyasebelontaseramecoiiuonisansnaoieubmeduenentanites 207 Cancela Iak oreesa A E a e O E or aerate 208 Fax repons ae E N E E e a a hed aE 209 Fax activity Og imenrieisner rip ea od E E E a 209 Billing code report a ciesssvelsriaeseseoluvnaatacdhiaassnionneanansiascandiaatnenabn an taanadenetnatoxtsmsrertned 210 Blocked fax lst repom scp p ocr renarantiarened erento ee Gans eRNaEGe 210 Speed dial list repon mureseana 210 Fax callrepor smen E EOE EE EEE E E AA E E EAEE 210 9 a E e e E E pees 211 Configure IP network settings orenencsvereacavervee erie devrnentacedasaeoeand wuanedennndn naauieenonedaeneernna 212 Printer sharing disclaimer aie riverasduminatcudeo pains amenart a eanoRseN 212 View or change network settings sxsiinvcss wisrnsini n cree nisin seo vbdansiedwnseieslnaldeviunvecuovaliebuiiaecsiaves 212 Manually configure IPv4 TCP IP parameters from the control panel ccceceseeeeees 212 Manually configure IPv6 TCP IP parameters from the control panel sssceeeereeees 213 PIP Embedded W b Server sesinin ieii i aie eini a a ls 214 Open the HP Embedded Web Server cccccccceseeeeeeesneeeeeeeneeeeenenseecseneeeessenaeees 214 HP Embedded Web Server features cia civvccnytesrrcurrvennivey ions himepnes si eapaneappioanateantodts 215 Information tabike see oe ieii 215 G neral ia cna E E EE ee eee eee ere 215 Copy Print iab soseri E 216 Scan Digital Send tab iin neste
149. iverdare taieeseusansenanssannd 259 Check the paper type setting Windows ccccccceeeeeteeeeeeseeennteeeeeeeeees 259 Check the paper type setting Mac OS X oo ceceeessccceeceeentteeeeeeeenteeeeeeeeees 259 Check the toner cartridge status isvseieivivuniecsas devastate ceveunes edvachin ctetenes sive een guraddarveentes 260 Calibrate the product to align the colors 24 weirder wR ee 261 Print a cleaning PAG Ercan rinieartdgidhrsadieaie Mam hureeredinntdaewbisreat Roneweisionreharolaiouaknnmemus 261 Internal print qualitytest pages cz ciississi chavs iasnead aunetvadsosseaene tien oianadaceeuand Wade Nedeuaneieene 262 Visually inspect the toner cartridge ui4 c ashe ita weak tu vant un maawwameenies 262 Check paper and the printing environment cccccceeeeeseeeeeeseeeeneeeeeeeeeettneeeeeeeeees 262 Use paper that meets HP specifications ccc ccccceessseceeeeseeeeeeetseeeeetseees 262 Check thecenvironttient si ce tues e eel a aie a Be eee natan 263 Adjust color settings Windows ssecseeceeeeeeneeeeeeeeeeeeeeeeeeeseenaeeeeesensentaeeeeenees 263 Try a different print driver vic schiccetasaxtaseedcceddeAnena tvadedvadstabodvnd tveckh natin deraadtaedtocwetune 264 Set the individual tray alignment acc ueeaucnwuniennutnwenwabearnn anorars 266 Improve copy quality si laiscasensnisdooneesinadiuagondeonseepestoayy chuewlen ie bes iolbnd nad eoudMaoys Waots hm iukaaouroba Rieatiarehs 267 Check the scanner
150. k the More option ENWW Print E Find Printer T Print to file E manual duplex section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document r Zoom Print All pages in range z Pages per sheet a page Scale to paper size No Scaling k m a Advanced Printing Sees Peperauany Fiects Finishing Job Storage Color Services p Paper Options Paper sizes 8 5 x 11 inches Letter X Paper source Automatically Select 5 Paper type Unspecified lt Pint Quality Special pages Covers ImageREt 3600 z Print pages on diferent paper Insert blank or preprinted sheets Gloss Level Pieler tar ae smm a Le e 0K cancel Aveced ring Shota Pos sy cs Franna nb Sore Caer Seve oio fas BS Rd Letter Ed Custom Paper source Automatically Select Paper type Unspecified X e i ce X aes pages on diferent paper aes aan z Insert blank or preprinted sheets Gloss Level Chapter separator pages Defaut x ca e Cox cca Print tasks Windows 91 92 5 6 Expand the list of Type is options Expand the category of paper types that best describes your paper Chapter 5 Print y lt 96g J Presentation 96 130g 4 Brochure 131 175q Photo Cover 176 220g Other B
151. l scroll to and touch the Supplies button 2 The status of all supply items is listed on the screen 3 To print or view a report of the status of all supply items including the genuine HP part number for reordering the supply touch the Manage Supplies button Touch the Supplies Status button and then touch either the Print or View button 4 Check the percent of life remaining for the toner cartridges and if applicable the status of other replaceable maintenance parts Print quality problems can occur when using a toner cartridge that is at its estimated end of life The supplies status page indicates when a supply level is very low After an HP supply has reached the very low threshold HP s premium protection warranty on that supply has ended The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable Consider having a replacement available to install when print quality is no longer acceptable If you determine that you need to replace a toner cartridge or other replaceable maintenance parts the supplies status page lists the genuine HP part numbers 5 Check to see if you are using a genuine HP cartridge A genuine HP toner cartridge has the words HP or Hewlett Packard on it or has the HP logo on it For more information on identifying HP cartridges go to www hp com go learnaboutsupplies Hewlett Packard cannot recommend the use of non HP supplies either new or remanufac
152. l for detailed problem analysis NOTE This item is available only if an administrator password is set from the Security tab 218 Chapter 9 Manage the product ENWW Table 9 6 HP Embedded Web Server Troubleshooting tab continued Menu Description Calibration Cleaning Enable the automatic cleaning feature create and print the cleaning page and select an option to calibrate the product immediately Firmware Upgrade Download and install product firmware upgrade files Restore Factory Settings Restore product settings to factory defaults Security tab Table 9 7 HP Embedded Web Server Security tab Menu Description General Security Configure an administrator password so you can restrict access to certain features on the product Set PJL password for processing PJL commands Set file system access and firmware upgrade security Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from a computer View the status of all security settings Access Control Configure access to product functions for specific individuals or groups Also select the method by which individuals sign in to the product Protect Stored Data Configure and manage the internal hard drive for the product This product includes an encrypted hard drive for maximum security Configure settings for jobs that are stored on the product hard drive Certificate Management I
153. le the Fax Printing Schedule feature ENWW ENWW Problem Cause The product is either low on toner or has run out of toner The incoming call might be a voice call Solution If configured the product stops printing as soon as it is low on toner or runs out of toner Any faxes received are stored in memory and print after the toner has been replaced Incoming voice calls usually show up in the call report as a No Fax Detected error Because these are voice calls and not a fax error no action is necessary The incoming fax was interrupted The Fax Printing Schedule feature is set to the Always store faxes option Verify that the fax telephone line does not have an activated call waiting feature A call waiting notice can interrupt a fax call in progress which causes a communication error Change the Fax Printing Schedule setting to the Always print faxes option Solve fax problems 297 Problems with sending faxes Problem Faxes are transmitting very slowly Cause You might be sending a complex fax such as one with many graphics Solution Complex faxes take longer to transmit The receiving fax machine might have a slow modem speed The resolution at which the fax was sent or is being received is very high A higher resolution typically results in better quality but also requires a longer transmission time The fax accessory only sends the fax at the fastest modem spe
154. lem occurs which prevents or interrupts fax transmission an error code is generated that can help in determining the cause of the problem Error codes show up in the fax activity log the fax call report and the T 30 Protocol Trace Print one of these reports to obtain the error code A detailed description of the error codes and the appropriate action is available at www hp com Search for HP LaserJet Analog Fax Accessory 500 Fax error messages on the product control panel If the fax process is interrupted or an error occurs during a fax transmission or reception a two part status error description is generated by the fax subsystem on the product Normal or successful faxes also generate messages indicating success The message information consists of a text description and a numeric code a few messages do not include numeric codes Only the text part of the message is displayed on the product control panel however both the text message and numeric code are listed in the Fax Activity Report Fax Call Report and the Fax T 30 Trace The numeric code is shown in parentheses after the text part of the message in the reports The fax modem generates the numeric code Usually a numeric code of 0 indicates a normal modem response Some messages always display a numeric code of 0 other messages can have a range of numeric codes and a few messages have no numeric code Usually a numeric code of 0 indicates an error was not associated with the
155. lems AirPrint 124 special paper copying 149 printing Windows 91 special paper for covers printing Mac 105 speed dial creating 194 delete 198 faxes 202 list report 210 speed dial list description 15 speed optimizing 224 staple copy jobs 139 staple cartridge loading 71 partnumber 71 Index 315 staple options selecting Mac 106 selecting Windows 101 stapler capacity 51 loading staples 71 setting default staple location 51 staples loading 71 stapling 71 setting default location 51 status HP Utility Mac 221 status fax accessory page 293 stopping a print request Mac OS X 109 stopping a print request Windows 107 storage job Mac settings 118 stored jobs creating Mac 118 creating Windows 116 deleting 119 printing 119 storing toner cartridges 64 storing jobs with Windows 116 subnet mask 212 supplies counterfeit 56 non HP 55 64 ordering 54 partnumbers 59 recycling 64 replacing toner cartridges 65 status viewing with HP Utility 221 supplies status 260 supplies status page description 14 supported media 26 system requirements HP Embedded Web Server 214 T T 30 Trace report 303 316 Index TCP IP manually configuring IPv4 parameters 212 manually configuring IPv parameters 213 toner cartridges loading 63 non HP 55 64 order numbers 64 partnumbers 59 recycling 64 replacing 65 storage 64 toner collection unit replacing 68 toner cartridge status 260 transparencies automati
156. letterhead Portrait 1 sided printing Face up Top edge at the back of the tray Automatic 2 sided printing Face down Top edge at the back of the tray ENWW Tray 2 39 Table 3 5 Tray 2 paper orientation continued Paper type Image orientation Duplex mode How to load paper Landscape 1 sided printing Face up Bottom edge toward the right side of the tray Automatic 2 sided printing Face down Bottom edge toward the right side of the tray Prepunched Portrait 1 sided printing Automatic 2 sided printing 40 Chapter 3 Input trays and output bins ENWW Load Tray 2 1 Open the tray NOTE Do not open the tray while it is in use 2 Adjust the paper length and paper width guides by squeezing the adjustment latches and sliding the Sues to the size of the paper being id 3 Load paper into the tray Check the paper to verify the guides lightly touch the stack but do not bend it NOTE To prevent jams do not overfill the tray Be sure that the top of the stack is below the tray full indicator NOTE If the tray is not adjusted correctly an error message might appear during printing or the paper might jam ENWW Tray 2 Al 5 The control panel shows the tray s paper type 6 For custom size paper you need to specify the 4 Close the tray and size If the configuration is not correct follow the instructions on the control panel to change the size or type X and Y dimensions for
157. lick the Paper Handling menu In the Destination Paper Size area click the Scale to fit paper size box and then select the size from the drop down list Click the Print button Create a booklet Mac OS X ENWW 1 So S ee Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Layout menu Select a binding option from the Two Sided drop down list Open the menus drop down list and then click the Booklet Printing menu Click the Format Output As Booklet box and select a binding option Select the paper size Click the Print button Print tasks Mac OS X 105 Select staple options Mac OS X 1 Click the File menu and then click the Print option 2 In the Printer menu select the product 3 By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Finishing menu 4 Select a staple option from the Staple drop down list 5 Click the Print button 106 Chapter 5 Print ENWW Additional print tasks Windows Cancel a print job Windows fey NOTE If the print job is too far into the printing process you might not have the option to cancel it 1 If the print job is currently printing cancel it from the product control panel by following this procedure a From the Home screen on the
158. ll pages in range z Pages per sheet 1 page Scale to paper size No Scaling z Cx Eea 3 Click the Printing Shortcuts tab a a A printing shortcut is a collection of saved print settings that you can select with a single click Factory Defaults jo mieno ELi a eten Paper sowoe O O OSO OSO O OO a lt Envelopes rn ically Se Popertype SSS Cardstock Heavy Unspecified oe a No Labels ew Pages per sheet 1 page per sheet m EcoSMART Settings Gikan Color z Save As Delte Reset EE re Cx toot 4 Select an existing shortcut as a base Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Color _ Services NOTE Always select a shortcut before Apiring tet cole of saved pint stings that you can se adjusting any of the settings on the right side Pirino tats of the screen If you adjust the settings and men select a shortcut all your adjustments are ost 8 5 x 11inches Save As Delete Reset 80 Chapter 5 Print ENWW 5 Select the print options for the new shortcut 6 Click the Save As button ENWW Printing Shortcuts Paper Quality Effects Finishing Job Storage Color _ Services shortcut is a collection of save
159. me by pressing the Home button on the right side of the product control panel You can also touch the Home button in the upper left corner of most screens NOTE HP regularly updates features that are available in the product firmware To take advantage of the most current features upgrade the product firmware To download the most recent firmware upgrade file go to www hp com go l 700colorMFPM775_firmware 2 NOTE The features that appear on the Home screen can vary depending on the product configuration 10 Chapter 1 Product introduction ENWW ENWW a op ea Sinn In Ready Access Preset job options for commonly used jobs Send a document to one or more fax numbers Save the scanned job to a USB storage device Save to Device Memory Refresh button 29909 Make copies from an original Send a document as an attachment to an e mail Send a document to a folder on the network Retrieve from Device Memory Touch the Refresh button to clear changes and restore the default settings 2 Sign In or Sign Out Touch the Sign In button to access secured features button Touch the Sign Out button to sign out of the product if you have signed in for access to secured features After you sign out the product restores all options to the default settings 3 HP logo or Home On any screen other than the Home screen the HP logo changes to a Home 9 button Touch button the
160. nd could damage the screen If necessary to remove stubborn debris moisten the cloth with water or glass cleaner Control panel help The product has a built in Help system that explains how to use each screen To open the Help system touch the Help button in the upper right corner of the screen For some screens the Help opens to a global menu where you can search for specific topics You can browse through the menu structure by touching the buttons in the menu For screens that contain settings for individual jobs the Help opens to a topic that explains the options for that screen If the product alerts you of an error or warning touch the Error gj button or the Warning button to open a message that describes the problem The message also contains instructions to help solve the problem 12 Chapter 1 Product introduction ENWW ENWW You can print or view a report of the complete Administration menu so you can more easily navigate to the individual settings you need 1 2 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Reports e Configuration Status Pages Select the Administration Menu Map option Touch the Print button to print the report Touch the View button to view the report Control panel 13 Product reports Product reports provide details about the product and its current configuration Use the following procedure to
161. nicates directly with each HP product gathers configuration information and then customizes the user interface to show the product s unique available features It automatically enables features that are available for the product such as two sided printing and stapling so you do not need to enable them manually For more information go to www hp com go upd UPD installation modes ENWW Traditional mode e To use this mode download UPD from the Internet Go to www hp com go upd e Use this mode if you are installing the driver for a single computer e _ lt operates with a specific product Ifyou use this mode you must install UPD separately for each computer and for each product Dynamic mode To use this mode download UPD from the Internet Go to www hp com go upd e Dynamic mode allows you to use a single driver installation so you can discover and print to HP products in any location e Use this mode if you are installing UPD for a workgroup Supported print drivers Windows 75 Change print job settings Windows Change the settings for all print jobs until the software program is closed The steps can vary this procedure is most common 1 From the software program select the Print option 2 Select the product and then click Properties or Preferences Change the default settings for all print jobs 1 Windows XP Windows Server 2003 and Windows Server 2008 using the default Start men
162. nstall and manage security certificates for access to the product and the network Self Test Verify that the security functions are running according to expected system parameters HP Web Services tab Use the HP Web Services tab to configure and enable HP Web Services for this product You must enable HP Web Services to use the HP ePrint feature Networking tab Use the Networking tab to configure and secure network settings for the product when it is connected to an IP based network This tab does not display if the product is connected to other types of networks ENWW HP Embedded Web Server 219 Other Links list fay NOTE You can configure which links display in the Other Links list by using the Edit Other Links menu on the General tab The following are the default links Table 9 8 HP Embedded Web Server Other Links list Menu Description Product Support Connects to the support site for the product from which you can search for help regarding various topics Shop for Supplies Connects to the HP SureSupply Web site where you can receive information on options for purchasing original HP supplies such as toner cartridges and paper HP Instant Support Connects you to the HP Web site to help you find solutions to product problems 220 Chapter 9 Manage the product ENWW HP Utility Mac OS X HP Utility is a software program that provides access to the product in Mac OS X You can use HP Utility when the product u
163. nt is shifted down or if the header is overlayed on top of the previous header JBIG Compression Enabling the JBIG Compression featue can reduce phone call charges by reducing fax transmission time and might be the preferred setting However using the JBIG Compression feature might cause compatibility problems when communicating with some older fax machines in which case you might need to disable it NOTE The JBIG Compression feature works only when both the sending and receiving machines have this setting Error Correction Mode Normally the fax accessory monitors the signals on the telephone line while it is sending or receiving a fax If the fax accessory detects an error during the transmission and the Error Correction Mode setting is on the fax accessory can request that the error portion of the fax be sent again The Error Correction Mode feature is enabled by default You should turn it off only if you are having trouble sending or receiving a fax and if you are willing to accept the errors in the transmission and a probable quality reduction in the image Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection NOTE Some VolP providers might suggest turning off the Error Correction Mode setting However this is not usually necessary ENWW Configure general fax send settings 185 Configure fax billing codes 186
164. ntact HP Customer Care If the page prints correctly the problem is probably with the computer you are using with the print driver or with the program Chapter 10 Solve problems ENWW 6 Verify that you have installed the print driver for this product Check the program to make sure that you are using the print driver for this product The print driver is on the CD that came with the product You can also download the print driver from this Web site www hp com go li7O0O0colorMFPM775_ software 7 Print a short document from a different program that has worked in the past If this solution works then the problem is with the program If this solution does not work the document does not print complete these steps a Try printing the job from another computer that has the product software installed If you connected the product to the network connect the product directly to a computer with a USB cable Redirect the product to the correct port or reinstall the software selecting the new connection type that you are using ENWW Solve problems checklist 231 Factors that affect product performance 232 Several factors affect the time it takes to print a job Maximum product speed measured in pages per minute ppm The use of special paper such as transparencies heavy paper and custom size paper Product processing and download time The complexity and size of graphics The speed of the computer you are using The USB c
165. o customize these entries click the Device Information menu on the General tab Control Panel Snapshot Shows an image of the current screen on the control panel display Print Upload a print ready file from your computer to print The product uses the default print settings to print the file Printable Reports and Pages Lists the internal reports and pages for the product Select one or more items to print or view General tab Table 9 2 HP Embedded Web Server General tab Menu Description Control Panel Customization Reorder show or hide features on the control panel display and change the default display language Quick Sets Setup Configure jobs that are available in the Quick Sets area of the Home screen on product control panel Alerts Set up email alerts for various product and supplies events ENWW HP Embedded Web Server 215 Table 9 2 HP Embedded Web Server General tab continued Menu Control Panel Administration Menu AutoSend Edit Other Links Ordering Information Description Shows the menu structure of the Administration menu on the control panel NOTE You can configure settings on this screen but the HP Embedded Web Server provides more advanced configuration options than are available through the Administration menu Configure the product to send automated emails regarding product configuration and supplies to specific email addresses Add or customize a link to another Web
166. of the glass 3 Gently close the scanner lid ENWW Copy a photo 153 154 From the Home screen on the product control panel touch the Copy button Touch the More Options button at the bottom of the screen Touch the Optimize Text Picture button Select the Photograph option and then touch the OK button Touch the Start button Chapter 6 Copy ENWW 7 Scan send e Set up scan send features e Change default scan send settings from the product control panel e Senda scanned document to a network folder e Send a scanned document to a folder in the product memory e Senda scanned document to a USB flash drive e Senda scanned document to one or more email addresses e Use the address book to send email e Scan a photo ENWW 155 Set up scan send features The product offers the following scan and send features Scan and save files to a folder on your network Scan and save files to the product memory Scan and save files to a USB flash drive Scan and send documents to one or more email addresses Some scan and send features are not available on the product control panel until you use the HP Embedded Web Server to enable them 9 NOTE To find detailed information about using the HP Embedded Web Server click the Help link in EY g p the upper right corner of each HP Embedded Web Server page 1 2 3 Open a Web browser and then enter the product IP addre
167. of the product are connected to the network use the AirPrint product name to select the product from the Apple device Use the following steps to find the AirPrint product name 1 From the Home screen on the product control panel touch the Network button 2 The AirPrint product name is in the list on the screen Print from AirPrint 1 Onan Apple device open the document you want to print and then tap the Action p button 2 Tap the Print option fey NOTE If you are using iOS 5 or later and printing photos the option to select the paper size appears if more than one tray is loaded with paper 3 Select the product 4 Tap the Print button ENWW Use Apple AirPrint 123 Change the AirPrint product name 1 Ina supported Web browser on your computer enter the product IP address or host name in the address URL field to open the HP Embedded Web Server 2 Click the Networking tab click the TCP IP Settings option and then click the Network Identification option 3 In the Bonjour Service Name field type a new name 4 Click the Apply button Solve AirPrint problems Verify the product supports AirPrint Go to www hp com go airprint Upgrade the product firmware to use AirPrint Go to www hp com go li700colorMFPM775_ firmware Make sure the product is connected to the same wireless Connect the product to the network using a wireless router or network as the Apple device the wireless accessory installed
168. om a two sided original touch the 2 sided original 2 sided output button To make a one sided copy from a two sided original touch the 2 sided original 1 sided output button Touch the OK button Touch the Start button Copy on both sides manually 1 2 Lift the scanner lid Place the document face down on the scanner ed with the upper left corner of the page in t e upper left corner of the glass ENWW Copy on both sides duplex 141 3 Gently close the scanner lid 4 From the Home screen on the product control panel touch the Copy button Touch the Sides button To make a two sided copy from a one sided original touch the 1 sided original 2 sided output button To make a two sided copy from a two sided original touch the 2 sided original 2 sided output button To make a one sided copy from a two sided original touch the 2 sided original 1 sided output button Touch the OK button Touch the Start button The product prompts you to load the next original document Place it on the glass and then touch the Scan button 9 The product temporarily saves the scanned images Touch the Finish button to finish printing the copies 142 Chapter 6 Copy ENWW Reduce or enlarge a copy image 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Reduce Enlarge button ENWW AG Start Copy cle som ro co
169. om the Home screen on the product control panel touch the Copy button 3 Touch the Copies field to open a keypad ENWW Access preset job options for commonly used jobs end a document to one or more fax numbers Save the scanned job to a USB torage device 1 to 1 sided Collate Collated Paper Selection More Options Make copies from an original document Send a document as an attachment to an e mail Send a document to a folder on the network Color Black Reduce Enlarge Image Adjustment Default Copy a multiplepage original 135 4 5 136 Enter the number of copies and then touch the OK button Touch the Start button Chapter 6 Copy Ready ea Auto detect Copies 1 Sides Color Black 7 Collate Paper Selection Reduce Enlarge Image Adjustment Default ENWW Collate a copy job 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Collate button ENWW Ale Start Copy cle som ro co Quick Sets Access preset job options for Make copies from an original commonly used jobs document Send a document as an attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB Send a document to a folder on storage device the network
170. on Supported operating systems e Windows XP 32 bit SP 2 or greater fey NOTE Microsoft retired mainstream support for Windows XP in April 2009 HP will continue to provide best effort support for the discontinued XP operating system e Windows Vista 32 bit and 64 bit e Windows 7 32 bit and 64 bit e Mac OS X version 10 6 and 10 7 NOTE The HP ePrint software is a PDF workflow utility for Mac and is not technically a print driver HP ePrint software for Mac supports print paths only through ePrintcenter and does not support direct IP printing to local network printers 122 Chapter 5 Print ENWW Use Apple AirPrint Direct printing using Apple s AirPrint is supported for iOS 4 2 or later Use AirPrint to print wirelessly to the product from an iPad iOS 4 2 or later iPhone 3GS or later or iPod touch third generation or later in the following applications e Mail e Photos e Safari e iBooks e Select third party applications Connect the product to AirPrint To use AirPrint the product must be connected to the same wireless network as the Apple device For more information about using AirPrint and about which HP products are compatible with AirPrint go to www hp com go airprint 6 NOTE AirPrint does not support USB connections You might need to upgrade the product firmware to use AirPrint Go to www hp com go liZO0OcolorMFPM775 firmware Find the product AirPrint name If multiple models
171. on the product so you can print copies at any time 1 Place the document face down on the scanner clean or place it face up in the document eeder and adjust the paper guides to fit the size of the document 2 From the Home screen on the product control panel scroll to and touch the Save to Device Memory button NOTE f prompted enter your user name and password 3 Select an existing folder or touch the New Folder button to create a new folder 4 Enter the name for the file in the File Name field 5 To configure ee for the document touch the More Options button 6 Touch the Start button to save the file 164 Chapter 7 Scan send ENWW Send a scanned document to a USB flash drive The product can scan a file and save it in a folder on a USB flash drive NOTE You might be required to sign in to the product to use this feature ey g q g p Before you can use this feature you must enable the USB port Use the following procedure to enable the port from the product control panel menus 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Enable Retrieve from USB 3 Select the Enable option and then touch the Save button Scan and save the document 1 Place the document face down on the scanner lass or place it face up in the document ee and adjust the paper guides to fit the size of the doc
172. one line is active sending the fax set the sending fax to not to detect a dial tone Failed Any The fax might be corrupted or Try resending fax not sent Failed 0 Incompatible page width or Try resending fax if the error page had too many bad lines persists contact service Failed 17 or 36 Lost telephone connection Try resending the fax between sender and receiver The issue might be due to voice calls interrupting the fax or a person answering the call Failed or Communication Error Space Fail Memory Error Power Failure Any besides 17 or 36 General communications issue where the fax transmission was interrupted or did not proceed as expected Unable to read or write the fax image file to disk could be corrupt product disk or no space available on the product s disk Out of memory on product A power failure occurred on the sending fax product during the fax transmission Try resending fax if the error persists contact support Try resending fax if the error persists contact support If the error persists delete items from the product memory such as stored jobs or saved faxes Try resending the fax ENWW Solve fax problems 301 Receive fax messages Table 10 2 Receive fax messages Message Error No Description Action Success n a The fax transmission was None successful Blocked n a The receiving fax machine is None using the blocked number feature and
173. onfiguring 19 22 IP Security 226 IPsec 226 IPv4 address 212 IPv6 address 213 J jams 3 x 500 sheet feeder 253 3 500 sheet high capacity tray 255 500 sheet feeder 251 auto navigation 237 causes of 236 document feeder 238 fuser 245 locations 237 output bin 240 recovery 258 right door 245 Tray 1 247 Tray 2 249 Jetadmin HP Web 223 Job Build copying 150 Job Mode copying 150 job storage Mac settings 118 job separator pages 120 jobs stored creating Windows 116 deleting 119 printing 119 L labels printing Windows 91 landscape orientation changing Mac 104 selecting Windows 89 last page printing on different paper Windows 94 loading 3 500 sheet high capacity tray 49 500 sheet tray 46 staples 71 toner cartridges 63 Tray 1 36 Tray 2 41 Tray 3 41 Tray 4 5 and6 41 log report activity log 209 billing code report 210 blocked fax list report 210 fax call report 210 speed dial list report 210 M Mac driver settings 77 103 problems troubleshooting 306 removing software 309 Index 313 Mac driver settings Job Storage 118 Macintosh HP Utility 221 managing network 212 manual duplex Mac 103 Windows 85 margins small copying 270 media stapling 71 supported sizes 26 memory included 2 memory DIMMs security 227 modem speed 296 multiple pages per sheet printing Mac 104 printing Windows 87 N Netscape Navigator versions supported HP embedded Web Server 214 network
174. onnecting third party devices 8 Chapter 1 Product introduction ENWW Serial number and model number location ENWW The serial number and model number are listed on an identification label located on the back of the product The serial number contains information about the country region of origin the product version production code and the production number of the product Model name Model number M775dn CC522A M775 CC523A M775z CC524A M775z CF304A Product views 9 Control panel Control panel layout hp Start Copy ccess Preset job options for ly used jobs il Save to USB Save to Network Folder a a ient to a folder on ti jety ied job to a USB E Save to Device Memory etrieve from Device Memory wort 1 Easy access USB port For easy access USB printing scanning documents to a USB flash drive and upgrading firmware NOTE This port is on the side of the control panel 2 Hardware integration For connecting third party devices pocket 3 Color touchscreen For configuring and managing product features display 4 Home button For returning to the product Home screen at any time NOTE This button is on the side of the control panel Touching the Home icon near the button has no effect Control panel Home screen The Home screen provides access to the product features and indicates the current status of the product You can return to the Home screen at any ti
175. onnection The product I O configuration The network operating system and configuration if applicable The print driver that you are using Chapter 10 Solve problems ENWW Restore factory set defaults 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Restore Factory Settings 3 A verification message advises that completing the reset function might result in loss of data Touch the Reset button to complete the process Ey NOTE The product restarts automatically after the reset operation completes ENWW Restore factory set defaults 233 Control panel help 234 The product has a built in Help system that explains how to use each screen To open the Help system touch the Help button in the upper right corner of the screen For some screens the Help opens to a global menu where you can search for specific topics You can browse through the menu structure by touching the buttons in the menu For screens that contain settings for individual jobs the Help opens to a topic that explains the options for that screen If the product alerts you of an error or warning touch the Error fj button or the Warning button to open a message that describes the problem The message also contains instructions to help solve the problem You can print a report of the complete Administration menu so you can more easily navigate to the
176. or printing from postscript emulation needs or for postscript flash font support HP UPD PCL5 HP UPD PCL 6 Recommended for general office printing in Windows environments Compatible with previous PCL versions and older HP LaserJet products The best choice for printing from third party or custom software programs The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe Designed for use in corporate Windows environments to provide a single driver for use with multiple product models Preferred when printing to multiple product models from a mobile Windows computer Recommended for printing in all Windows environments Provides the overall best speed print quality and printer feature support for most users Developed to align with Windows Graphic Device Interface GDI for best speed in Windows environments Might not be fully compatible with third party and custom software programs that are based on PCL 5 HP Universal Print Driver UPD The HP Universal Print Driver UPD for Windows is a single print driver that gives you instant access to virtually any HP LaserJet product from any location without downloading separate drivers It is built on 74 Chapter 5 Print ENWW proven HP print driver technology and has been tested thoroughly and used with many software programs It is a powerful solution that performs consistently over time The HP UPD commu
177. ortcuts PaperGualty Efects Frishino job Storage Document Options E Print on both sides manually Fip pages up Booklet layout OF Pages per sheet 1 page per sheet A Print page borders Page order Fight thenDown y Orientation Portrait Landscape F Rotate by 180 degrees ra Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Document Options V Print on both sides manually E Fip pages up Booklet layout Pages per sheet 1 page per sheet x Print page borders Page order TS Orientation Portrait Landscape Rotate by 180 degrees ca ony Print tasks Windows 85 5 Retrieve the printed stack from the output bin and place it with the printed side facing up in Tray 1 6 If prompted touch the appropriate control panel button to continue 86 Chapter 5 Print ENWW Print multiple pages per sheet Windows 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab 4 Select the number of pages per sheet from the Pages per sheet drop down list ENWW Print Le x Printer aoe Find Printer haa T Print to file Comment E manual duplex Page range e
178. osea E E A S 113 Sample book color matching sncsitecaniansnheseaardantnsadieedsdinwesenenesaelbesaeinseonaes 114 Print color samples asa iehiaasvelnsaundsouanoldvonmnontead tia saaoivadauerenvonvan puonteneniedenels 114 PANTONE S color matching Saisie noe hentai nmeiannn a aenmmatiant 115 Sloe print jobs on the Produch s sicccuicrskajateiaieondtuscheabmcriciantsd saan a eae E E 116 Create a stored job Windows ieassheransencracornvenenvsonitoanidnmandanicnnsaabssadpintdvnnmebataderentes 116 Create a stored job Mac OS X ntisciersoxceqinteenneianverneshenne sue aan aa une aenhiest 118 Printa stored JO Dnrsinernrn e E A EE E shade a 119 DOCCE ELC Be icalaonvaannevssunscsveniennnttadvaiievenieionteasuhinplesnatesesvoeiwiintted saealeresanes 119 Add a job separator page Windows sivavsesducederariververauuednsaertnenhineneineanbeeehor sual eveuerereepneeves 120 WSS FAR ePrNE maenna a E A E E E A E N OE 121 Use the HP ePrint software ss ssssseesssesssereerssettsstssrtrsstrssstrsstsstrsstrssttentessrersstesstressrenseernna 122 Use Apple AirRriniesiier enr E Ee E EE 123 Connect the product to AirPrint ctanpestwanbintaidannaavadianaaaiananmaanlbarsaniantanianmmanianiaassatanes 123 Find the product AirPrint name sssseseeseeseseesrrsserrrsesttressstrerssttererstrssstertesstrrrsserer 123 Prini Om APRN eee E R R E RSN 123 Change the AirPrint product name dos sacescointiaidasoninceaiteasdununbaytarsmeapledivuabeanntealinneunues 124 Solve
179. ou want to configure Open the Default Job Options menu Touch the Output Quality button Select one of the predefined options Touch the Save button ae a p UP Touch the Start button Clean the pickup rollers and separation pad in the document feeder 1 Lift the document feeder latch 276 Chapter 10 Solve problems ENWW 2 Open the document feeder cover ew Ei 3 Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint free cloth moistened with warm water NOTE Lift up the roller assembly so you can clean the second roller 4 Close the document feeder cover ENWW Improve scan quality 277 Improve fax quality Check the scanner glass for dirt or smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner glass and white plastic backing 1 Press the power button to turn off the product and then disconnect the power cable from the electrical outlet 2 Open the scanner lid Align paper that has copy defects with the scanner glass to identify the locations of dirt or smudges 278 Chapter 10 Solve problems ENWW 3 Clean the main scanner glass the document feeder glass the small strip of glass on the left side of the scanner and the white foam backing Use a soft cloth
180. oy NOTE When the product is in sleep mode the power button light flashes Set the sleep schedule fy NOTE You must configure the date and time settings before you can use the Sleep Schedule feature 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e General Settings e Date Time Settings 224 Chapter9 Manage the product ENWW ENWW 10 11 Open the Date Time Format menu and configure the following settings e Date Format e Time Format Touch the Save button Open the Date Time menu and configure the following settings e Date e Time e Time Zone If you are in an area that uses daylight savings time select the Adjust for Daylight Savings box Touch the Save button Touch the back arrow button to return to the Administration screen Open the following menus e General Settings e Energy Settings e Sleep Schedule Touch the Add button and then select the type of event to schedule Wake or Sleep Configure the following settings e Time e Event Days Touch the OK button and then touch the Save button Economy settings 225 Product security features Security statements The product supports security standards and recommended protocols that help you keep the product secure protect critical information on your network and simplify the way you monitor and maintain the product For in depth information about H
181. per load paper to less than half of the tray full indicators Table 3 6 500 sheet tray capacity Paper type Specifications Quantity Paper Range Equivalent to 500 sheets of 75 g m 20 Ib bond 60 g m 16 Ib bond to 220 g m 59 Ib bond Maximum stack height 53 mm 2 1 in Transparencies Minimum 0 102 mm 0 004 in thick Maximum stack height 53 mm 2 1 in Glossy paper Range Maximum stack height 53 mm 2 1 in 105 g m 28 Ib bond to 220 g m 58 Ib bond 1 500 sheet trays can print on bond paper heavier than 220 g m 59 Ib in some circumstances but HP does not guarantee results Table 3 7 500 sheet tray paper orientation Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Portrait l sided printing Face up Top edge at the back of the tray Automatic 2 sided printing Face down Top edge at the back of the tray 44 Chapter 3 Input trays and output bins ENWW Table 3 7 500 sheet tray paper orientation continued Paper type Image orientation Duplex mode How to load paper Landscape 1 sided printing Face up Bottom edge toward the right side of the tray Automatic 2 sided printing Face down Bottom edge toward the right side of the tray Prepunched Portrait 1 sided printing Automatic 2 sided printing ENWW 500 sheet trays 45 Load the 500 sheet trays 1 Open the tray NOTE Do not open the tray while it is in use 2 Adjust the paper
182. pes selecting Mac 104 paper covers printing Mac 105 paper ordering 54 part number accessories 62 part numbers replacement parts 59 supplies 59 toner cartridges 59 trays 62 PBX systems troubleshooting 298 PCL drivers universal 74 PCL font list description 15 performance factors Tray 1 232 phone lines troubleshooting 298 photos copying 153 portrait orientation changing Mac 104 selecting Windows 89 ports locating 8 power connection locating 6 8 power switch locating 5 presets Mac 103 print drivers supported 74 print drivers Mac changing settings 77 settings 103 print drivers Windows changing settings 76 ENWW print media loading in Tray 1 36 print on both sides Mac 103 Windows 85 print settings HP Embedded Web Server 216 printing from USB storage accessories 126 settings Mac 103 stored jobs 119 printing on both sides settings Windows 83 problem solving no response 284 slow response 285 product memory sending to 164 product memory scanto 164 PS font list description 15 R recipient lists 173 recycling supplies 64 reduce copy jobs 143 removing Mac software 309 replacement parts part numbers 59 replacing printing cartridges 65 required settings country region 180 resize documents Mac 105 Windows 97 restore factory settings 233 RGB samples description 15 right door jams 245 rollers cleaning 271 276 281 S save to device memory enabling 15
183. picks up from the tray the product detects light paper plain paper heavy paper glossy paper tough paper and NOTE This is the default setting for all transparencies The product assumes the rest of the pages are of the same type trays Transparency only The product distinguishes between transparencies and non transparencies This setting provides the fastest printing but for some paper types it might reduce print quality 48 Chapter 3 Input trays and output bins ENWW 3 500 sheet high capacity tray 3 500 sheet high capacity input capacity and paper orientation To prevent jams do not overfill trays Be sure the top of the stack is below the tray full indicator For short narrow and heavy glossy paper load paper to less than half of the tray full indicators Table 3 8 3 500 sheet high capacity input tray capacity Paper type Specifications Quantity Paper Range Equivalent to 3 500 sheets of 75 g m 20 lb 60 g m 16 lb to 130 g m 35 Ib Table 3 9 3 500 sheet high capacity input tray paper orientation Single sided printing Automatic duplex printing and Envelopes Alternative Letterhead Mode Face up Face down Print envelopes only from Tray 1 Top edge at the back of the tray Top edge at the back of the tray Load the 3 500 sheet high capacity tray The 3 500 sheet high capacity tray supports only A4 and Letter size paper 1 Open the right and left sides of the tray ENWW 3 500 sheet high capacity
184. pported operating systems go to www hp com go liZ0OcolorMFPM775_software Chapter 1 Product introduction ENWW Product views Product front view ENWW Document feeder cover 2 Documentfeeder input tray 3 Documentfeeder output bin 4 Control panel with color touchscreen display tilts up for easier viewing 5 Home button returns the product to the Home screen Note The button is on the side of the control panel 6 Rightside door access for clearing jams 7 Tray 1 8 Handles for lifting the product 9 On off button 10 Tray 2 11 Front door access to the toner cartridges 12 Output bin 13 Hardware integration pocket for connecting third party devices 14 Easy access USB port for printing and scanning without a computer Product views 5 Product back view Rear door access to the toner collection unit 2 Power connection 3 Handles for lifting the product 4 Formatter contains the interface ports 5 Slot for a cable type security lock 6 Chapter 1 Product introduction ENWW Product input options M775z M775f M775z 1 1x500 sheet feeder Stapler 2 1x500 sheet feeder with cabinet 3x500 sheet feeder ENWW M775z M775z Stapler 3 500 sheet high capacity input tray Product views Interface ports Fax port 2 Hi Speed USB 2 0 printing port 3 Local area network LAN Ethernet RJ 45 network port 4 Foreign interface harness for c
185. print or view the reports 1 2 3 4 From the Home screen on the product control panel scroll to and touch the Administration button Open the Reports menu Select one of the report categories e Configuration Status Pages e Fax Reports fax models only e Other Pages Select the name of the report you want to review and then touch the Print button to print it or touch the View button to review the settings on the control panel display fey NOTE Some pages do not have the View option Table 1 1 Reports menu First level Second level Description Configuration Status Pages Administration Menu Map Shows the structure of the Administration menu How to Connect Page Shows the IP address the host name and the MAC address for the product if it is connected to a network If applicable it also shows the HP ePrint address and the Airprint address Current Settings Page Shows the current settings for each option in the Administration menu Configuration Page Shows the product settings and installed accessories Supplies Status Page Shows the approximate remaining life for the supplies reports statistics on total number of pages and jobs processed serial number page counts and maintenance information HP provides approximations of the remaining life for the supplies as a customer convenience The actual remaining supply levels might be different than the approximations provided 14 Usa
186. product and then click the Properties or Preferences button Click the Paper Quality tab Select a size from the Paper size drop down list Click the OK button In the Print dialog box click the OK button to print the job Additional print tasks Windows 107 Select a custom paper size Windows 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab 4 Click the Custom button 5 Type a name for the custom size and specify the dimensions e The width is the short edge of the paper e The length is the long edge of the paper 6 Click the Save button and then click the Close button 7 Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Print watermarks Windows 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Effects tab 4 Select a watermark from the Watermarks drop down list Or to add a new watermark to the list click the Edit button Specify the settings for the watermark and then click the OK button 5 To print the watermark on the first page only select the First page only check box Otherwise the watermark is printed on each page 6 Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK
187. ption Touch the Save button Send to a different fax machine Try sending the fax to a different fax machine If the fax quality is better the problem is related to the initial recipient s fax machine settings or supplies status Clean the pickup rollers and separation pad in the document feeder 1 Lift the document feeder latch ENWW Improve fax quality 281 2 Open the documentfeeder cover n l Ei 3 Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint free cloth moistened with warm water CP a NOTE Lift up the roller assembly so you can 7 clean the second roller 4 Close the document feeder cover 282 Chapter 10 Solve problems ENWW Check the fit to page setting If the Fit to Page setting is enabled and the incoming fax is larger than the default page size the product attempts to scale the image to fit the page If this setting is disabled larger images split across multiple pages 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Fax Settings e Fax Receive Settings e Default Job Options e Fit to Page 3 Touch the Enabled option to enable the setting or touch the Disabled option to disable it Touch the Save button Check the sender s fax machine Ask the sender to try sending from a different fax machine If the fax q
188. r 10 Solve problems 256 7 Open the jam access door on the right side of the high capacity tray cabinet 8 Lift up the jam release plate and remove any jammed paper 9 Close the jam access door on the right side of the high capacity tray cabinet ENWW Clear jams 257 Change jam recovery This product provides a jam recovery feature that reprints jammed pages 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the General Settings menu and then open the Jam Recovery menu 3 Select one of the following options e Auto The product attempts to reprint jammed pages when sufficient memory is available This is the default setting e Off The product does not attempt to reprint jammed pages Because no memory is used to store the most recent pages performance is optimal ay NOTE Some pages can be lost if the product runs out of paper while printing a duplex job with Jam Recovery set to Off e On The product always reprints jammed pages Additional memory is allocated to store the last few pages printed 258 Chapter 10 Solve problems ENWW Improve print quality Print from a different software program Try printing from a different software program If the page prints correctly the problem is with the software program from which you were printing Set the paper type setting for the print job Check the paper type se
189. r a speed dial name touch the screen to the right of the last digit of the last fax number in the list When the cursor appears touch the enter key to move the cursor to the next line and then type the fax number Touch the OK button to return to the Speed Dials screen Touch the OK button to return to the Fax screen Add a number to an existing speed dial list 197 Delete a speed dial list 1 From the Home screen on the product control panel scroll to and touch the Fax button Touch the Speed Dials button to display the Speed Dials screen 2 3 Touch the One Touch Speed Dials number of the list to be deleted 4 Touch the Delete button 5 Touch the Yes button to confirm the deletion of the speed dial list and to return to the Fax screen 198 Chapter 8 Fax ENWW Delete a single number from a speed dial list ENWW 1 2 3 4 From the Home screen on the product control panel scroll to and touch the Fax button Touch the Speed Dials button to display the Speed Dials screen Touch the One Touch Speed Dials number of the list to open the keyboard Touch the down arrow on the Speed Dial Name box to open the drop down menu and then touch the Fax Numbers option Scroll through the list of fax numbers and touch the screen to the right of last digit of the fax number to be deleted Use the backspace key to delete the fax number Touch the OK button to return to the Speed Dials screen Touch the OK button to return to the
190. ral Settings e Date Time Settings e Date Time Touch the correct Time Zone setting for your locale Touch the Month drop down menu and select a month Touch the boxes next to the Date drop down menu to enter the day and year from the keypad Touch the boxes below the Time heading to enter the hour and minutes from the keypad and then touch the AM or PM button Touch the Adjust for Daylight Savings feature if necessary Touch the Save button to save the settings Set or verify the date time format The date and time format setting for the fax accessory is in the same format as the product date and time setting Use the Fax Setup Wizard to provide this information or follow these steps 1 2 ENWW From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e General Settings e Date Time Settings e Date Time Format Touch a Date Format option Configure required fax settings 181 4 Touch a Time Format option 5 Touch the Save button to save the settings 182 Chapter 8 Fax ENWW Configure fax dialing settings 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus Fax Settings e Fax Send Settings Fax Send Setup e Fax Dialing Settings Configure any of the following settings Menu item Description Fax Dial Volume Use the Fax Dial Volume setting to control th
191. rameeulideddeamuner 107 Select the paper size Windows 221451 5 i0 peteiuciaeemd errno em maneeen 107 vi Select a custom paper size Windows ccceeseeceeeeeceeeeeeeneeeeeeeseeeeeesenseeeeeeseseees 108 Print watermarks Windows sasssatsesnseersenixocee tosis manu veniaeeesseuvninaus eebarsahetaeeeabnens 108 Additional print tasks Mac OS Alo ccesicniciocieinccslatlacneaiipenidmedsencaeseneliedelmenaeedieimelunedmemummeagied 109 Cancel a print job Mac OS X asses asrnndwcrat dvi caret eclectic navaebit eh patent aragetebs nacional 109 Select the paper size Mac OS X 5 cierunarscaanieanueh ean eee 109 Select a custom paper size Mac OS X csseiscssteasaesnicasetessaeneasapensnhorseaasieersesasincoteanes 109 Print watermarks Mac OS X cccccccececceesssesssceeeccecceseeesseeeeeeeeeceeeesauaneeeeseeseseeeeeeaaas 110 Pele 1 Rene Te ee ee ee mre E a ene a er 111 Use the HP EasyColor option dashaansisinenssestateesso iaauhipns ubaakensiileuaestobionaioualabsenirateaeaaausnias 111 Change the color options Windows shicsssrdvinsonsacevivianiwninenpas ern sprieininangnebivnaenedeaonnins 111 Change the color theme for a print job Windows cccccssceeeesteeeeeeeeeeeeeenseeeetaees 112 Change the color options Mac OS X sc sniccsiadentesnbioisnstediiteintaieestieigeariaubesaeiaeweniues 112 Manual color options ssssssensssssssseeenerttseetirtrserererrrsssrsrertttrssrertttrtrenssrrrenenersrre rnt 113 DNATA Colors m
192. ransparencies Expanded sensing For the first few sheets of paper that it picks up from the tray the product detects light paper plain paper heavy paper glossy paper tough paper and NOTE This is the default setting for all transparencies The product assumes the rest of the pages are of the same type trays Transparency Only The product distinguishes between transparencies and non ransparencies This setting provides the fastest printing but for some paper types it might reduce print quality 38 Chapter 3 Input trays and output bins ENWW Tray 2 Tray capacity and paper orientation To prevent jams do not overfill trays Be sure the top of the stack is below the tray full indicator For short narrow and heavy glossy paper load paper to less than half of the tray full indicators Table 3 4 Tray 2 capacity Paper type Specifications Quantity Paper Range Maximum stack height 25 mm 98 in 60 g m 16 Ib bond to 220 g m 59 Ib bond Equivalent to 250 sheets of 75 g m 20 Ib bond Transparencies Minimum 0 102 mm 0 004 in thick Maximum stack height 25 mm 98 in Glossy paper Range Maximum stack height 25 mm 98 in 105 g m 28 Ib bond to 220 g m 58 Ib bond 1 Tray 2 can print on bond paper heavier than 220 g m 59 lb in some circumstances but HP does not guarantee results Table 3 5 Tray 2 paper orientation Paper type Image orientation Duplex mode How to load paper Preprinted or
193. raseobvbauniundiedeansele 34 lgad Tray TNs oa cesses iaie es R ER E aa ae eae eee 36 Automatic paper sensing auto sense mode ccccceeesecceeseenceeeeeeeseeeeeeeseeeeessneeees 37 Auto sense Settings cccseeeeeeeeeceeceeccaeeeaeeeeeeeeceeeceeaaeeeeeeeeceeeceeeeaaaaeaeees 38 TAY 2 resres e odes Desa s Deane teehee ade E wenedntinn eed ea ge nak E E E RE EE 39 Tray capacity and paper orientation j sicisisddasrchitvcdowesansrdasindenthouaedaurdaureawediarunioneuaketans 39 load Tray 2e A E E E E 4 Automatic paper sensing auto sense mode c eccceceeseeceeeseteeeeeeeeneeeeessetseeeeseeseees 42 A tosense seing S sosedo a aa E i 43 10O e E E A E E Ase E T 44 Tray capacity and paper orientation cssaasaregeavinesvaovivavedeniangranguarerietwaneaineatons 44 Load the 500 sheet trays sine scassasenedeesdptadepalcuduetaltndtssenaiiiba sodeaeensiinenitendinaaabiihalwnbineeaajdebaawnis 46 Automatic paper sensing auto sense mode cccceeeescceeeseeeeeeceeeeaeeeeeeteneeeeeeeteeees 47 AUtoSense Settings siecdeiecdunanenvwendey eedentens eoeaeoeenhehesYeernian labs wand teenies 48 3 500 sheet high capacity tray yaiaasianidaeaitesbbitsaaiiehaiiviibea eid abutanstadie itis testevhoata sap ahiteddhbineitnsltebaieoss 49 3 500 sheet high capacity input capacity and paper orientation ccceeesseeeeeeetees 49 load the 3 500 sheet high capacity tray vi 0vexsisenireorencmrravunneaeanorreseewue 49 Standard Output O
194. removing valuable components from the formatter ENWW Product security features 227 Upgrade the product firmware Software and firmware upgrades and installation instructions for this product are available at www hp com support j700colorMEPM77Z5 Click Support amp Drivers click the operating system and then select the download for the product 228 Chapter9 Manage the product ENWW 10 Solve problems ENWW Solve problems checklist Factors that affect product performance Restore factory set defaults Control panel help Paper feeds incorrectly or becomes jammed Clear jams Change jam recovery Improve print quality Improve copy quality Improve scan quality Improve fax quality The product does not print or it prints slowly Solve easy access USB printing problems Solve USB connection problems Solve wired network problems Solve fax problems Solve product software problems Windows Solve product software problems Mac OS X Remove software Windows Remove the print driver Mac OS X 229 Solve problems checklist 230 Follow these steps when trying to solve a problem with the product 1 If the control panel is blank or black complete these steps a Check the power cable b Check that the power is turned on c Make sure that the line voltage is correct for the product power configuration See the label that is on the back of the product for volt
195. rientation area select the Portrait or Landscape option A ranoed ing Sood PapeGunty Efe Fring Document Options To print the page image upside down select Piet nba sides the Rotate by 180 degrees option Tre asenin Click the OK button to close the Document aod Properties dialog box Pipetas 4 Right then Down X Orientation Portrait 5 Landscape Rotate by 180 degrees 5 In the Print dialog box click the OK button to Print 2 print the job Printer Name k oe ee ee z Properties Status Idle Find Printer Type OO FO Where a e eee e Print to file Comment I Manual duplex Page range Copies al Number of copies ke Current page Selection T Pages O O OOO F colate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi p1s2 pis3 p8s3 Print what Document f Zoom Print Al pages in range E Pages per sheet 1page Iz Scale to paper size No Scaling z 90 Chapter 5 Print ENWW Select the paper type Windows 1 2 3 4 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Paper Quallity tab From the Paper type drop down list clic
196. rint option 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab ENWW Print Printer Name Status Type Where Comment Page range al 2 a p3 Find Printer T Print to file E manual duplex or pis1 pls2 p1s3 p8s3 section For example type 1 3 5 12 Print what Document x Zoom Print All pages in range z Pages per sheet 1 p ge Scale to paper size No Scaling i Ca E Advanced Printing Shortcuts Paper Quelty Effects Frishing Job Storage Color Services Document Options E Print on both sides Flip pages up Booklet layout Pages per sheet 1 page per sheet Print page borders Page onder Right then Down a Orientation Potrat Landscape E Rotate by 180 degrees Ay Print tasks Windows 83 4 Select the Print on both sides check box Click the OK button to close the Document Prance Pirra Sones Papera Seats Fr ib Sore Cor Serres Properties dialog box 1 coset stone T Fip pages up Booklet layout oe Pages per sheet page per sheet x Print page borders Page order Right then Down Orientation Por
197. rned on The V 34 protocol handles any changes in transmission speed needed to accommodate VolP networks e If numerous errors or retries occur with the fax speed set to Fast set it to Medium V 17 e If errors and retries persist set the fax speed to Slow V 29 because some VolP systems cannot handle the higher signal rates associated with fax e In rare cases if errors persist turn off ECM on the product The image quality might decrease Ensure that the image quality is acceptable with ECM off before using this setting e Ifthe preceding setting changes have not improved the VolP fax reliability contact your VolP provider for help ENWW Solve fax problems 295 Problem Incoming fax calls are not being answered by the fax accessory no fax detected Problems with receiving faxes Cause The rings to answer setting might not be set correctly The fax cable might not be connected correctly or the fax cable is not working The phone line might not be working If you are using a PBX system the ring signals might not be configured correctly A voice messaging service might be interfering with incoming faxes Solution Check the rings to answer setting Check the installation Make sure you are using the fax cable that came with the product or with the fax accessory Disconnect the fax accessory from the phone jack and then connect a phone Try to make a phone call to ensure the phone line is working
198. rochure 131 175g Photo 176 220g he Laser Transparency ENWW 7 Select the option for the type of paper you are using and click the OK button Brochure 131 175g fa a 176 2209 8 Click the OK button to close the Document Properties dialog box In the Print dialog Printer box click the OK button to print the job Nme E a C Eroperies Status Ide z we asmaren CET Whee eee Set st El Print to file Comment E Manual duplex Page range ou peer ae P Cesta Cee Type page numbers and or page ranges peated by Comes comes from the start of the document or section For example type 1 3 Lz or pis1 p1s2 p1s3 p8s3 Print what Document 7 Zoom mme umena G ae e I O ENWW Print tasks Windows 93 Print the first or last page on different paper Windows 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Paper Quality tab 4 In the Special pages area click the Print pages on different paper option and then click the Settings button 94 Chapter 5 Print Print Le mt Properties Find Printer Print to file E manual duplex ranges EA j From the i section For example type 1 3 5 12 or plsl pls2 p1s3 p8s3 Print what Document o i izl Zoom Peint All
199. rove print quality 261 Internal print quality test pages Use the print quality troubleshooting pages to help diagnose and solve color print quality problems 1 2 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Troubleshooting e Print Quality Pages e PQ Troubleshooting Pages Touch the Print button The product prints several print quality troubleshooting pages To use the pages to solve the problem follow the instructions on the print quality troubleshooting Web site at www hp com go printquality j700colorMFPM775 Visually inspect the toner cartridge 1 2 3 Remove the toner cartridge from the product Check the memory chip for damage Examine the surface of the green imaging drum on the toner cartridge A CAUTION Do not touch the imaging drum Fingerprints on the imaging drum can cause print quality problems If you see any scratches fingerprints or other damage on the imaging drum replace the toner cartridge If the imaging drum does not appear to be damaged rock the toner cartridge gently several times and reinstall it Print a few pages to see if the problem has resolved Check paper and the printing environment Use paper that meets HP specifications 262 Use different paper if you are having any of the following problems The printing is too light or seems faded in areas Specks of toner are on the printed page
200. rts supplies and accessories ENWW HP policy on non HP supplies Hewlett Packard Company cannot recommend the use of non HP toner cartridges either new or remanufactured 9 NOTE For HP printer products the use of a non HP toner cartridge or a refilled toner cartridge does ENWW not affect either the warranty to the customer or any HP support contract with the customer However if product failure or damage is attributable to the use of a non HP toner cartridge or refilled toner cartridge HP will charge its standard time and materials charges to service the product for the particular failure or damage HP policy on non HP supplies 55 HP anticounterfeit Web site Go to www hp com go anticounterfeit when you install an HP toner cartridge and the control panel message says the cartridge is non HP HP will help determine if the cartridge is genuine and take steps to resolve the problem Your toner cartridge might not be a genuine HP toner cartridge if you notice the following e The supplies status page indicates that a non HP supply is installed e You are experiencing a high number of problems with the cartridge e The cartridge does not look like it usually does for example the packaging differs from HP packaging 56 Chapter 4 Parts supplies and accessories ENWW Print when a toner cartridge is at estimated end of life lt Color gt lt Supply gt Low This message displays when a supply is nearing the estimated
201. s 99 5 6 100 In the Booklet layout drop down list click the Left binding or Right binding option The Pages per sheet option automatically changes to 2 pages per sheet Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Chapter 5 Print Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Color_ Services V Print on both sides Fip pages up j wy Pages per sheet 2 pages per sheet x Print page borders d Right then Down Orientation Portrait 5 Landscape E Rotate by 180 degrees Name h Status Idle Type me Fm Where gt a o gt Comment Page range Copies all Number of copies i H Current page Selection Pages F Collate Type page numbers and or page 1 1 ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 pis3 p8s3 Print what Document ja z2 Print All pages in range Iz Pages per sheet 1 page Scale to paper size No Scaling E ENWW Select staple options Windows 1 2 From the software program select the Print option Select the product and then click the Properties or Preferences button 3 Click the Output tab ENWW
202. s Toner is smearing on the printed pages Printed characters seem misformed Printed pages are curled Chapter 10 Solve problems ENWW Always use a paper type and weight that this product supports In addition follow these guidelines when selecting paper e Use paper that is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids staples and curled or bent edges e Use paper that has not been previously printed on e Use paper that is designed for use in laser printers Do not use paper that is designed only for use in Inkjet printers e Use paper that is not too rough Using smoother paper generally results in better print quality Check the environment Environmental conditions can directly affect print quality and they are a common cause for paper feeding problems Try the following solutions e Move the product away from drafty locations such as air conditioning vents or open windows or doors e Make sure the product is not exposed to temperatures or humidity outside of product specifications e Do not place the product in a confined space such as a cabinet e Place the product on a sturdy level surface e Remove anything that is blocking the vents on the product The product requires good air flow on all sides including the top e Protect the product from airborne debris dust steam grease or other elements that can leave residue inside the product Adjust color se
203. s environment phone system Standard home phones and the fax accessory use an analog phone signal Some PBX systems are digital and might not be compatible with the fax accessory You need to have access to a standard analog phone connection to be able to send and receive faxes e _ Roll over lines A phone system feature where a new call rolls over to the next available line when the first incoming line is busy Try attaching the product to the first incoming phone line The fax accessory answers the phone after it rings the number of times set in the rings to answer setting NOTE Roll over lines can cause problems with receiving faxes Using roll over lines with this product is not recommended Are you using a surge protection device A surge protection device can be used between the wall jack and the fax accessory to protect the fax accessory against electrical power passed through the phone lines These devices can cause some fax communication problems by degrading the quality of the phone signal If you are having problems sending or receiving faxes and are using one of these devices connect the product directly to the phone jack on the wall to determine whether the problem is with the surge protection device ENWW Solve fax problems 291 Are you using a phone company voice messaging service or an answering machine If the rings to answer setting for the messaging service is lower than the rings to answer setting for the fax acc
204. screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Stapler Stacker Settings e Stapling 3 Select a staple location from the list of options and then touch the Save button The following options are available e None e Top left or right NOTE For documents with portrait orientation the staple is in the upper left corner For documents with landscape orientation the staple is in the upper right corner Standard output bin 51 e Top left e Top right 52 Chapter 3 Input trays and output bins ENWW 4 Parts supplies and accessories e Order parts accessories and supplies e HP policy on non HP supplies e HP anticounterfeit Web site e Print when a toner cartridge is at estimated end of life e Enable or disable the Very Low Settings options from the control panel e Customer self repair parts e Accessories e Toner cartridges e Toner collection unit e Staples stapling models only ENWW 53 Order parts accessories and supplies Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order through service or support providers Contact an HP authorized service or support provider Order using HP software The HP Embedded Web Server contains a link to the HP SureSupply Web site which provides options for purchasing Original HP supplies 54 Chapter 4 Pa
205. ses a USB cable or is connected to a TCP IP based network Open HP Utility From the Finder click Applications click Utilities and then click HP Utility If HP Utility is not included in the Utilities list use the following procedure to open it 1 Atthe computer open the Apple amp menu click the System Preferences menu and then click the Print amp Fax icon or the Print amp Sean icon Select the product in the left side of the window 2 3 Click the Options amp Supplies button 4 Click the Utility tab 5 Click the Open Printer Utility button HP Utility features HP Utility consists of pages that you open by clicking in the All Settings list At the top of any page click the icons to access HP Web sites for the following information e HP Support e Supplies e Registration e Recycling The following table describes the tasks that you can perform with HP Utility Menu Item Description Information And Supplies Status Shows the product supplies status and provides links for ordering Support supplies online Device Information Shows information about the currently selected product File Upload Transfers files from the computer to the product Upload Fonts Transfers font files from the computer to the product HP ePrintCenter Accesses the HP ePrintCenter Update Firmware Transfers a firmware update file to the product NOTE This option is available only after you open the View menu and select the S
206. set to Paper source Paper source Automatically Select Printer auto select x Pe 2 Papertype Unspecified i aparta Print on both sides Off Update Special pages defined for this print job Page Type Pages Paper Source Paper Type Additional Attributes Delete Delete All Cancel Special Pages Covers Pages in document First Last Pages L Go 1 3 5 12 NOTE All pages not listed in this table are set to Paper source Automatically Select Tray 1 x Paper type Unspecified Paper type HP Cover Matte 200g x Print on both sides Of Special pages defined for this print job Page Type Pages Paper Source Paper Type Additional Attributes Delete Delete al Cancel Special Pages Covers Pages in document Insert blank or preprinted sheets First Chapter separator pages Pages E 1 3 5123 NOTE All pages not listed in this table are set to Paper source Paper source Automatically Select Trey 1 X Urapec od ne i Cover Matte Print on both sides Off Special pages defined for this print job Page Type Pages Paper Source Paper Type Additional Attributes Delete _ Delete All Cancel Print tasks Windows 95 8 Click the OK button ag aper Insert blank or preprinted sheets Chapter separator pages 1 3 513 NOTE All pages not listed in this table are set to Automatically Select Unspecified Print on both sides of Special pages defined for this pr
207. settings changing 212 settings viewing 212 Network Folder scan to 160 network settings HP Embedded Web Server 219 networks default gateway 212 HP Web Jetadmin 223 IPv4 address 212 IPv address 213 subnet mask 212 supported 2 networks wired installing product Mac 22 installing product Windows 19 Neutral Grays 113 non HP supplies 55 64 not configured 180 314 Index O on off button locating 5 online help control panel 12 234 optimize copy images 146 270 optimize fax images 280 optimize scanned images 176 275 ordering supplies and accessories 54 orientation 3 500 sheet high capacity 49 changing Mac 104 selecting Windows 89 other links list HP Embedded Web Server 220 output bin jams 240 locating 5 P page orientation changing Mac 104 page sizes scaling documents to fit Mac 105 scaling documents to fit Windows 97 pages per minute 2 pages per sheet selecting Mac 104 selecting Windows 87 paper 3 500 sheet high capacity input tray capacity 49 3 500 sheet high capacity tray 49 covers using different paper 94 first and last pages using different paper 94 jams 236 load 36 selecting 262 supported sizes 26 supported types 30 paper jams 3 500 sheet high capacity tray 255 paper pickup problems solving 235 paper size changing 107 paper sizes selecting Mac 109 selecting custom sizes Mac 109 selecting custom sizes Windows 108 paper type selecting Windows 91 paper ty
208. site This link displays in the Other Links area on all HP Embedded Web Server pages Enter information about ordering replacement toner cartridges This information displays on the supplies status page Device Information Name the product and assign an asset number to it Enter the name of the primary contact who will receive information about the product Language Set the language in which to display the HP Embedded Web Server information Date and Time Energy Settings Set the date and time or synchronize with a network time server Set or edit a wake time sleep time and sleep delay for the product You can set a different schedule for each day of the week and for holidays You can also set which interactions with the product cause it to wake from sleep mode Backup and Restore Restore Factory Settings Solution Installer Create a backup file that contains product and user data If necessary you can use this file to restore data to the product Restore product settings to the factory defaults Install third party software programs that can enhance the product functionality Firmware Upgrade Download and install product firmware upgrade files Quota and Statistics Services Provides connection information about third party job statistics services Copy Print tab 216 Table 9 3 HP Embedded Web Server Copy Print tab Menu Description Retrieve from USB Setup Enable or d
209. so you can clean the second roller Close the documentfeeder cover Chapter 10 Solve problems ENWW Improve scan quality Check the scanner glass for dirt or smudges Over time specks of debris might collect on the scanner glass and white plastic backing which can affect performance Use the following procedure to clean the scanner glass and white plastic backing 1 Press the power button to turn off the product and then disconnect the power cable from the electrical outlet 2 Open the scanner lid Align paper that has copy defects with the scanner glass to identity the locations of dirt or smudges ENWW Improve scan quality 273 Clean the main scanner glass the document feeder glass the small strip of glass on the left side of the scanner and the white foam backing Use a soft cloth or sponge that has been moistened with nonabrasive glass cleaner Dry the glass and white plastic backing by using a chamois or a cellulose sponge to prevent spotting CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product NOTE Ifyou are having trouble with streaks on copies when you are using the document feeder be sure to clean the small strip of glass on the left side of the scanner NOTE See th
210. software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab 4 Select the Print on both sides check box ENWW Print Le x Printer al Find Printer s Type Where T Print to file Comment E manual duplex Page range e a al ey Current 3 w Pages s Typepat ranges ranges 3 asi k section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Document E Zoom Print All pages in range z Pages per sheet 1 p ge i Scale to paper size No Scaling i a Advanced Printing Shortcuts Paper Qualty Effects Frishing Job Storage Color Services Document Options E Print on both sides Fip pages up Booklet layout ea 7 Pages per sheet 1 page per sheet x Pint page borders Page order Right then Down x Orientation Portrait Landscape F Rotate by 180 degrees only Advanced Printing Shortcuts Paper Quaity Effects Finishing Job Storage Color _ Services Document Options Rip pages up Booklet layout Pages per sheet 1 page per sheet x Print page borders Page order Right then Down es Orientation Portrait Landscape Rotate by 180 degrees ca Caw Print tasks Window
211. ss in the address line When the HP Embedded Web Server opens click the Sean Digital Send tab If you did not set up the E mail feature during software installation you can enable it by using the HP Embedded Web Server Click the E mail Setup link Select the Enable Send to E mail check box to enable the feature c Select the outgoing mail server to use or click the Add button to add a different server to the list Follow the on screen prompts fey NOTE If you do not know the name of the mail server you can usually find it by opening your email program and looking at the outgoing mail configuration settings d Inthe Address Message area configure the default setting for the From address e Configuring the other settings is optional f Click the Apply button at the bottom of the page Enable the Save to Network Folder feature a Click the Save to Network Folder Setup link b Select the Enable Save to Network Folder check box to enable the feature 156 Chapter 7 Scan send ENWW c Configure the options that you want to customize d Click the Apply button at the bottom of the page 5 Enable the Save to USB feature a Click the Save to USB Setup link b Select the Enable Save to USB check box c Click the Apply button at the bottom of the page ENWW Set up scan send features 157 Change default scan send settings from the product control panel l remem scm crepes tcl TTT anel scroll to and touch the Admini
212. stration bution sn es cn T Print a job stored on this device s memory Save to Device Memory Save the scanned job to this device s memory Check on active and completed Check on cartridges and other jobs FA supplies LV trays Administration Check on paper trays Device Maintenance Set up and configure device options for this unit Administration Select a Menu Item Administration The Administration menu contains E Reports features to set up or customize the product for your work environment The Initial Setup selection can be used to set up the product or enable features such as networking fax or e mail Use the Default Job Options selection to set the options for typical copy or print jobs Scan Digital Send Settings However for network connected products HP recommends using the embedded Web Server EWS for E Fax Settings configuration of the product Type the product s network address into a Web browser to access the EWS NOTE You cannoi set up the 2 Open the Scan Digital Send Settings menu Ready E General Settings Copy Settings General Print Settings 158 Chapter 7 Scan send ENWW 3 Select the category of scan and send settings that you want to configure 4 Open the Default Job Options menu and configure the options Touch the Save button to save the settings ENWW Ready Administration Sc
213. stration button Open the Scan Digital Send Settings menu Select the category of scan and send settings that you want to configure Open the Default Job Options menu Touch the Image Adjustment button Adjust the sliders to set the Darkness level the Contrast level the Sharpness level and the Background Cleanup level Touch the Save button Touch the Start button Optimize scan quality for text or pictures ENWW Optimize the scan job for the type of image being scanned text graphics or photos 1 From the Home screen on the product control panel touch one of the buttons for the scan send features e Save to Network Folder e Save to Device Memory e Save to USB Touch the More Options button and then touch the Optimize Text Picture button Improve scan quality 275 3 Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button 4 Touch the Start button 2 NOTE These settings are temporary After you have finished the job the product returns to the default settings Check the output quality settings This setting adjusts the level of comression when saving the file For the highest quality select the highest setting 1 From the Home screen on the product control panel scroll to and touch the Administration button Open the Scan Digital Send Settings menu Select the category of scan and send settings that y
214. sts Use Job Name 1 99 x Job Notification Options F Display Job ID when printing O So See OK Cancel Apply Store print jobs on the product 117 5 To use a custom user name or job name click the Custom button and then enter the user name or the job name Select which option to use if another stored job already has that name e Use Job Name 1 99 Append a unique number to the end of the job name e Replace Existing File Overwrite the existing stored job with the new one Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Create a stored job Mac OS X 118 Advanced Printing Shortcuts Paper Qualty Effects Finishing J0b Storage Color _ Services Your job will be stored in the printer as f itis an electronic file cabinet Nothing will be printed until your job is requested from the printer s control panel Use this storage for forms and other common or shared documents Job Storage Mode User Name OF Username Proof and Hold ae Personal Job ee Job Name Quick Copy Automatic Stored Job Custom Make Job Private Secure lt Automatic gt None F job name exists Use Job Name 1 99 x Job Notification Options F Display Job ID when printing ca ea Invent icone C o Print Ts Printer Name Zi Properties E _Fngprinter
215. sy access USB copying and scanning no computer required Color or monochrome scanning Digital Send Send to E mail and Save to Network Folder Supported operating systems Windows XP SP2 or later 32 bit NOTE Microsoft retired mainstream support for Windows XP in April 2009 HP will continue to provide best effort support for the discontinued XP operating system ENWW Windows XP SP2 or later 64 bit print driver only not supported by the software installer NOTE Microsoft retired mainstream support for Windows XP in April 2009 HP will continue to provide best effort support for the discontinued XP operating system Product comparison 4 Windows Vista 32 bit and 64 bit NOTE Windows Vista Starter is not supported by the software installer or the print driver M775dn CC522A aoe M775f CC523A M775z CC524A we M775z CF304A we Windows 7 32 bit and 64 bit Windows 8 32 bit and 64 bit Windows 2003 Server SP1 or later 32 bit and 64 bit NOTE The software installer does not support the 64 bit version but the print driver supports it Windows Server 2008 32 bit and 64 bit Windows Server 2008 R2 64 bit Max OS X 10 6 and 10 7 w we v w 1 The list of supported operating systems applies to the Windows PCL 6 PCL 5 PS and Mac print drivers and to the in box software installation CD For a current list of su
216. t If you are not signed in to the product contacts that you add to the address book will be visible to all people who use the product E NOTE You can also use the HP Embedded Web Server EWS to create and manage the address book 1 From the Home screen on the product control panel touch the E mail button NOTE If prompted enter your user name and password ENWW AE Start Copy 1089 O C eo cones E Quick Sets Access preset job options for commonly used jobs F ax Send a document to one or more fax numbers LJ Save to USB Save to Network Folder Save the scanned job to a USB storage device Retrieve from Device Memory Make copies from an original docume Send a document as an attachment to an e mail Send a document to a folder on the network Save to Device Memory Use the address book to send email 171 2 Touch the Address Book button that is next to the To field to open the Address Book SE screen Ready Preview C From admin company com To CC Subject File Name Untitled Aug 30 2011 10 44 03 AM More Options Se corner of the screen At Contacts C AJ CEO business com admin company com BB f 7 Edit Detaits f J D C cance 172 Chapter 7 Scan send ENWW 4 Inthe Name field enter the name of the contact 5 From the menu list select the
217. t control panel touch the Retrieve from Device Memory button Open the list of stored jobs or stored faxes Select a job to delete and then touch the Delete button Print quality of a photo is poor or prints as a gray box You are using the wrong page content setting or the wrong resolution setting Try setting the Optimize Text Picture option to Photograph setting You touched the Stop button on the product control panel to cancel a fax transmission but the fax was still sent If the job is too far along in the sending process you cannot cancel the job This is normal operation No fax address book button displays The fax address book feature has not been enabled Use the HP MFP Digital Sending Software Configuration utility to enable the fax address book feature Not able to locate the Fax settings in HP Web Jetadmin The header is appended to the top of the page when the overlay option is enabled A mix of names and numbers is in the recipients box A one page fax prints as two pages A document stops in the document feeder in the middle of faxing The volume for sounds coming from the fax accessory is too high or too low Chapter 10 Solve problems Fax settings in HP Web Jetadmin are located under the device s status page drop down menu For all forwarded faxes the product appends the overlay header to the top of a page Names and numbers can both display depending on w
218. t trays and output bins ENWW Paper type Tray 1 Tray 2 500 sheet 3 500 sheet Automatic trays high capacity duplex tray printing Colored ow w w w w Rough w w w w w HP Tough Paper w w w w Opaque film wo w w w ENWW Supported paper types 31 Configure trays The product automatically prompts you to configure a tray for type and size in the following situations When you load paper into the tray When you specify a particular tray or paper type for a print job through the print driver or a software program and the tray is not configured to match the print job s settings E NOTE The prompt does not display if you are printing from Tray 1 and Tray 1 is configured for the Any Size paper size and the Any Type paper type settings In this situation if the print job does not specify a tray the product prints from Tray 1 even if the paper size and type settings in the print job do not match the paper loaded in Tray 1 Configure a tray when loading paper 1 2 3 4 Load paper in the tray Close the tray if you are using Tray 2 and 3 The tray configuration message displays on the product control panel Touch the OK button to accept the detected size and type or touch the Modify button to choose a different paper size or type Select the correct size and type and then touch the OK button Configure a tray to match print job settings 1 2 5 In the software program specify the source tray the paper si
219. the Copies amp Pages menu click the Page Setup button Click the icon that represents the page orientation that you want to use and then click the OK button Click the Print button Select the paper type Mac OS X 1 2 3 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Finishing menu Select a type from the Media Type drop down list Click the Print button 104 Chapter 5 Print ENWW Print a cover page Mac OS X 1 2 3 5 6 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Cover Page menu Select where to print the cover page Click either the Before Document button or the After Document button In the Cover Page Type menu select the message that you want to print on the cover page E NOTE To print a blank cover page select the standard option from the Cover Page Type menu Click the Print button Scale a document to fit page size Mac OS X 1 2 3 5 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then c
220. the detect dial tone setting There might be a poor phone connection Try again later The receiving fax machine might be malfunctioning Try sending to another fax machine The phone line might not be working Disconnect the fax accessory from the phone jack and connect a phone Try to make a phone call to ensure the phone line is working 298 Chapter 10 Solve problems ENWW ENWW Problem Outgoing fax calls keep dialing Faxes you send are not arriving at the receiving fax machine Cause The fax accessory automatically redials a fax number if the Redial On Busy option is on or if the Redial On No Answer option is on The receiving fax machine might be turned off or might have an error condition such as being out of paper A fax might be in memory because it is waiting to redial a busy number or there are other jobs ahead of it waiting to be sent Solution This is normal operation If you do not want the fax to retry set the Redial On Busy option to 0 set the Redial On No Answer option to 0 and set the Redial on error option to O Ask the recipient to make sure the fax machine is turned on and ready to receive faxes If a fax job is in memory for either of these reasons an entry for the job displays in the fax log Print the fax activity log and check the Result column for jobs with a Pending designation Solve fax problems 299 Fax error codes If a fax prob
221. the product CD This driver is automatically installed unless you select a different one Recommended for all Windows environments Provides the overall best speed print quality and product feature support for most users Developed to align with the Windows Graphic Device Interface GDI for the best speed in Windows environments Might not be fully compatible with third party and custom software programs that are based on PCL 5 HP UPD PS driver HP UPD PCL 5 Recommended for printing with Adobe software programs or with other highly graphics intensive software programs Provides support for printing from postscript emulation needs or for postscript flash font support Recommended for general office printing in Windows environments Compatible with previous PCL versions and older HP LaserJet products The best choice for printing from third party or custom software programs The best choice when operating with mixed environments which require the product to be set to PCL 5 UNIX Linux mainframe Designed for use in corporate Windows environments to provide a single driver for use with multiple product models Preferred when printing to multiple product models from a mobile Windows computer HP UPD PCL 6 Recommended for printing in all Windows environments Provides the overall best speed print quality and printer feature support for most users Developed to align with Windows Graphic Device Interface GDI for best
222. the same pages together For example if you are making five copies of a document that has two pages alll five first pages would be grouped together and all five second pages would be grouped together Reduce Enlarge Use the Reduce Enlarge feature to scale the size of the document up or down To reduce the image select a scaling percentage that is less than 100 To enlarge the image select a scaling percentage that is greater than 100 Paper Selection Use the Paper Selection feature to specify which tray to use for printing copies Image Adjustment Content Orientation Optimize Text Picture Pages per Sheet Original Size Use the Image Adjustment feature to improve the overall quality of the copy Use the Content Orientation feature to specify the direction of the content on the page of the original document Use the Optimize Text Picture feature to optimize the output for a particular type of content text printed pictures or photographs Use the Pages per Sheet feature to copy multiple pages onto one sheet of paper Use the Original Size feature to describe the page size of the original document Booklet Format Use the Booklet Format feature to copy two or more pages onto one sheet of paper so you can fold the sheets in the center to form a booklet The product arranges the pages in the correct order For example if the original document has eight pages the product prints pages 1 and 8 on the same sheet
223. then select Properties or Printer properties Click the Device Settings tab Expand the Installable Options list In the Job Separator drop down list select the Enabled option eo uk wo NS Click the OK button 120 Chapter 5 Print ENWW Use HP ePrint Use HP ePrint to print a document by sending it as an email attachment to the product s email address from any email enabled device 6 NOTE The product must be connected to a network and have Internet access to use HP ePrint 1 To use HP ePrint you must first enable HP Web Services b c Type the product IP address into the address line of a Web browser to open the HP Embedded Web Server Click the HP Web Services tab Select the option to enable Web Services E NOTE Enabling Web Services might take several minutes 2 Use the HP ePrintCenter Web site to define security settings and to configure default print settings for all HP ePrint jobs sent to this product a b c d e Go to www hpeprintcenter com Click Sign In and enter your HP ePrintCenter credentials or sign up for a new account Select your product from the list or click Add printer to add it To add the product you need the printer code which is the segment of the product email address that is before the symbol NOTE This code is valid for only 24 hours from the time you enable HP Web Services If it expires follow the instructions to enable HP Web Services ag
224. til you request it at the product control panel For this job storage mode you can select one of the Make Job Private Secure options If you assign a personal identification number PIN to the job you must provide the required PIN at the control panel If you encrypt the job you must provide the required password at the control panel Quick Copy Print the requested number of copies of a job and then store a copy of the job in the product memory so you can print it again later Stored Job Store a job on the product and allow other users to print the job at any time For this job storage mode you can select one of the Make Job Private Secure options If you assign a personal identification number PIN to the job the person who prints the job must provide the required PIN at the control panel If you encrypt the job the person who prints the job must provide the required password at the control panel Advanced Printing Shortcuts Paper Quality Effects Finishing Job Storage Color _ Services Your job will be stored in the printer as f it is an electronic file cabinet Nothing will be printed until your job is requested from the printer s control panel Use this storage for forms and other common or shared documents Job Storage Mode User Name OF User name Proof and Hold pia Personal Job Job Name Automatic Quick Copy Stored Job Custom Make Job Private Secure aS None 7 S F job name exi
225. tion unit kit Replacement kit for the toner collection Mandatory CE980A unit Tray 1 pickup roller and separation pad Replacement kit for the Tray 1 pickup Mandatory CE710 69006 kit roller and separation pad ENWW Customer self repair parts 59 60 Table 4 1 Customer self repair parts continued Item Description Self replacement options Part number Tray 2 pickup roller separation pad kit Replacement kit for the Tray 2 pickup Mandatory CE710 69007 roller separation pad Tray 3 4 5 or 6 pickup feed Replacement kit for the Tray 3 4 5 or 6 Mandatory CE710 69008 separation roller kit pickup feed separation rollers 3 500 sheet tray pickup roller Replacement kit for the 3 500 sheet high Mandatory 5851 5011 separation roller kit capacity input tray pickup roller separation roller Intermediate transfer belt kit Maintenance kit that includes the Mandatory CE516A maintenance following items e Transfer belt e Secondary transfer roller e Tray 2 pickup and separation roller e Pickup and feed rollers for the 500 sheet trays Feed rollers for the high capacity trays Intermediate transfer belt kit repair Replacement kit for the transfer belt and Mandatory CE710 67903 secondary transfer roller Secondary transfer roller kit Replacement kit for the secondary Mandatory CE710 67904 transfer roller Tray 2 replacement Replacement for Tray 2 Mandatory CE710 67906 Tray 3 4 5 or 6 r
226. to navigation for clearing jams ssnsssennesesnesssseoeesssettsrsretrsertnnesrseesserersrserersene 237 Clear jams in the document feeder caiajeacpravteviviritieherpandeatmenieneereuaaaene re monn 238 Clear jams in the output bin area issiseaanesuatsiavnsnelnetenetiinabnivnspinn iauelneeeiaaiiaiboveuentenviies 240 Clegr staple JMS gsc aces cette vaancv enren ESE E A a E AEAEE E a E ENER ET 240 Clear jams in the stapler stacker csaccnteicrivineacranieinusainewnaa anaes mimes 243 Clear jams in the right door lt crinetieicsn siniseaiawistunsiecidoedntielieeaiilb se iiNtabielbe iuatin a ditola deus islieneSlieae 245 Clear jams im TCA posecen anneer e a i E ii EE a iT aTi ai aSa 247 Clear jamsin Tay 2 5 cchutreniatoomi encanta een ee ae 249 Clear jams in the 1 x 500 sheet feeder or the 1 x 500 sheet feeder with cabinet 251 Clear jams in the 3 x 500 sheet feeder cccccceccessecceesneeeeeseneeeeesenseeeecesseeeennaaes 253 Clear jams in the 3 500 sheet high capacity tray cccccccccessececeeeeesteeeeeeteeeeessteeeees 255 Change jam PSC OVE IY meriiri eie reli iS epee a ea a ibis eieiei iah 258 Improy print gualiy cis tre natta cates ovesnetacenticerelavace foxdeerbeatiavastventudduetactetendotseemvennadeaedbeactearena 259 Print from a different software program ccccccceeeeseeceeeeeseeeeeseaeeeecseseeeeesetseeeenseaes 259 ENWW Set the paper type setting for the print job vaccicis ccasscesrgeaesnadesacn
227. trait Landscape E Rotate by 180 degrees Co 5 In the Print dialog box click the OK button to ales print the job Printer Name i rae Oe Or z Properties Status Ide Find Printer Type Om Ome Where gt a e aul ee Print to file Comment Manual duplex Page range Copies Al Number of copies i Current page Selection Pages 7 collate Type page numbers and or page 1 ranges separated by counting from the start of the document or the section For example type 1 3 5 12 or pisi pis2 pis3 p8s3 Print what Document z zoom Print All pages in range z Pages per sheet page o B Scale to paper size No Scaling oH 84 Chapter 5 Print ENWW Manually print on both sides Windows 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Finishing tab 4 Select the Print on both sides manually check box Click the OK button to print the first side of the job ENWW Print ea x Printer Find Printer Print to File E manual duplex Name Status Type Where Comment Page range section For example type 1 3 5 12 or pis1 pls2 p1s3 p8s3 Print what Docu ment i Zoom Print All pages in range z Pages per sheet 1 page o H Scale to paper size No Scaling i res Advanced Pirting Sh
228. tray 49 2 On each side adjust the paper size lever to the correct position for the paper you are using 3 Load full reams of paper into each side of the tray The right side holds 1 500 sheets of paper The left side holds 2 000 sheets of paper NOTE For best results load full reams of paper Avoid dividing reams into smaller sections 4 Close the right and left sides of the tray 50 Chapter 3 Input trays and output bins ENWW Standard output bin The standard output bin holds up to 500 sheets of 75 g m 20 lb paper Stapler stacker z and z models only ENWW The stapler stacker can staple jobs of up to 30 sheets of 75 g m 20 lb paper It can stack up to 500 sheets of paper The stapler can staple these sizes A3 portrait orientation A4 B4 portrait orientation B5 landscape orientation Ledger portrait orientation Legal portrait orientation Letter Paper weight can range from 60 to 120 g m 16 to 32 lb Heavier paper might have a stapling limit of fewer than 30 sheets If the job consists of only one sheet or if it consists of more than 30 sheets the product delivers the job to the bin but the product does not staple the job The stapler supports paper only Do not try to staple other types of paper such as envelopes transparencies or labels To configure the default location where the product places the staples on the pages follow this procedure 1 From the Home
229. tting if you are printing from a software program and the pages have any of these problems e smeared print e fuzzy print e dark print e curled paper e scattered dots of toner e _ loose toner e small areas of missing toner Check the paper type setting Windows 1 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Paper Quality tab From the Paper type drop down list click the More option Expand the list of Type is options Expand the category of paper types that best describes your paper Select the option for the type of paper you are using and click the OK button Se ee ee N Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Check the paper type setting Mac OS X ENWW 1 Click the File menu and then click the Print option 2 In the Printer menu select the product 3 By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Finishing menu Improve print quality 259 4 Select a type from the Media Type drop down list 5 Click the Print button Check the toner cartridge status Follow these steps to check the estimated life remaining in the toner cartridges and if applicable the status of other replaceable maintenance parts 1 From the Home screen on the product control pane
230. ttings Windows Change the color theme ENWW 1 From the software program select the Print option 2 Select the product and then click the Properties or Preferences button 3 Click the Color tab 4 Select the HP EasyColor check box to clear it 5 Select a color theme from the Color Themes drop down list e Default SRGB This theme sets the product to print RGB data in raw device mode When using this theme manage color in the software program or in the operating system for correct rendering e Vivid sRGB The product increases the color saturation in the midtones Use this theme when printing business graphics Improve print quality 263 e Photo sRGB The product interprets RGB color as if it were printed as a photograph using a digital mini lab The product renders deeper more saturated colors differently than with the Default sRBG theme Use this theme when printing photos e Photo Adobe RGB 1998 Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB Turn off color management in the software program when using this theme e None No color theme is used e Custom Profile Select this option to use a custom input profile to accurately control color output for example to emulate a specific HP Color LaserJet product Download custom profiles from www hp com Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button
231. ttings independently from other settings Click the Settings button to open the manual color adjusment window Color printing 111 fey NOTE Changing color settings manually can impact output HP recommends that only color graphics experts change these settings Click the Print in Grayscale option to print a color document in black and shades of gray Use this option to print color documents for photocopying or faxing Also use this option to print draft copies or to save color toner Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Change the color theme for a print job Windows 1 2 3 4 5 From the software program select the Print option Select the product and then click the Properties or Preferences button Click the Color tab Select the HP EasyColor check box to clear it Select a color theme from the Color Themes drop down list e Default SRGB This theme sets the product to print RGB data in raw device mode When using this theme manage color in the software program or in the operating system for correct rendering e Vivid SRGB The product increases the color saturation in the midtones Use this theme when printing business graphics e Photo sRGB The product interprets RGB color as if it were printed as a photograph using a digital mini lab The product renders deeper more saturated colors differently than with the Defa
232. tton Touch the green plus sign to open the Schedule a Weekly Fax Event screen Select an option under the Event Type heading e Print incoming faxes e Store incoming faxes Touch the Time fields to open the keypad and then enter the hour and minute values when incoming faxes will be printed or stored Touch the Event Days buttons for the days to apply the fax printing schedule 10 Touch the OK button 11 Touch the Save button to save the fax printing schedule 12 Touch the Save button to enable fax printing schedule fey NOTE Only one fax printing schedule can be applied per day 190 Chapter 8 Fax ENWW Block incoming faxes Use the fax block list setting to create a list of blocked phone numbers When a fax is received from a blocked phone number the fax is not printed and is immediately deleted from memory Create a blocked fax list 1 2 6 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Receive Settings e Blocked Fax Numbers Touch the Fax Number to Block field to display the keyboard Type a number and then touch the OK button Touch the green arrow to move the number to the Blocked Fax Numbers list ay NOTE To add additional blocked fax numbers repeat steps 3 through 5 Touch the Save button to save the blocked fax numbers list Delete numbers from the blocked fax list 1 2 ENWW
233. ture The system administrator can use the HP Embedded Web Server to configure pre defined Quick Sets folders or you can provide the path to another network folder 1 Place the document face down on the scanner go or place it face up in the document eeder and adjust the paper guides to fit the size of the document 160 Chapter 7 Scan send ENWW 2 From the Home screen on the product control pe touch the Save to Network Folder utton NOTE f prompted type your user name and password 3 To use one of the preset job settings select one of the items in the Quick Sets list 4 To set up a new job touch the File Name text field to open a keyboard and then type the name for the file Touch the OK button ENWW Start Copy o Zz copies Access preset job options for Make copies from an original commonly used jobs 5 document Send a document as an attachment to an e mail Save to Network Folder Send a document to a folder on the network Retrieve from Device Memory Save to Network Folder Ready Preview Cx Send a document to one or more Save to USB Save the scanned job to a USB storage device Save to Device Memory Bo V o File Type File Name Untitled More Options O gt File Name Jul 27 2011 9 18 18 AM Agenda Send a scanned document to a network folder 161 l
234. tured Because they are not HP products HP cannot influence their design or control their quality If you are using a refilled or remanufactured toner cartridge and are not satisfied with the print quality replace the toner cartridge with a genuine HP toner cartridge 260 Chapter 10 Solve problems ENWW Calibrate the product to align the colors Calibration is a product function that optimizes print quality If you experience any image quality problems calibrate the product 1 3 4 From the Home screen on the product control panel scroll to and touch the Device Maintenance button Open the following menus e Calibration Cleaning e Full Calibration Touch the Start button to start the calibration process Wait while the product calibrates and then try printing again Print a cleaning page Print a cleaning page to remove dust and excess toner from the fuser if you are having any of the following problems Specks of toner are on the printed pages Toner is smearing on the printed pages Repeated marks occur on the printed pages Use the following procedure to print a cleaning page 1 ENWW From the Home screen on the product control panel scroll to and touch the Device Maintenance button Open the following menus e Calibration Cleaning e Cleaning Page Touch the Print button to print the page The cleaning process can take several minutes When it is finished discard the printed page Imp
235. u Description Fax Send Setup Configure settings for sending faxes including the following e Default settings for outgoing faxes e Default setting for sending faxes using the internal fax modem e Settings for using a LAN fax service e Settings for using an Internet fax service Speed Dials Manage fax speed dial numbers You can also import CSV files containing email addresses fax numbers or user records so that they can be accessed on this product You can also export email fax or user records from the product into a file on your computer You can then use this file as a data backup or you can use it to import the records onto another HP product Fax Receive Setup Configure default print options for incoming faxes and set up a fax printing schedule Fax Archive and Forwarding Enable or disable fax archiving and fax forwarding and configure basic settings for each e Fax archiving is a method to send a copy of all incoming and outgoing faxes to an email address e Fax forwarding is a method to forward incoming faxes to a different fax device Fax Activity Log Contains a list of the faxes that have been sent from or received by this product Troubleshooting tab Table 9 6 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Select from a variety of reports and tests to help solve problems with the product Retrieve Diagnostic Data Export product information to a file that can be usefu
236. u view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers Windows Vista Click the Windows icon in the lower left corner of the screen click Control Panel and then click Printers Windows 7 Click the Windows icon in the lower left corner of the screen and then click Devices and Printers 2 Right click the print driver icon and then select Printing Preferences Change the product configuration settings 1 Windows XP Windows Server 2003 and Windows Server 2008 using the default Start menu view Click Start and then click Printers and Faxes Windows XP Windows Server 2003 and Windows Server 2008 using the Classic Start menu view Click Start click Settings and then click Printers Windows Vista Click the Windows icon in the lower left corner of the screen click Control Panel and then click Printers Windows 7 Click the Windows icon in the lower left corner of the screen and then click Devices and Printers 2 Right click the print driver icon and then select Properties or Printer properties 3 Click the Device Settings tab 76 Chapter 5 Print ENWW Change print job settings Mac OS X Change the settings for all print jobs until the software program is closed 4 5 Click the File menu and then click the Print option In the Printer menu select the pro
237. uality is better the problem is with the sender s fax machine If a different fax machine is unavailable ask the sender to consider making the following changes e Make sure the original document is on white not colored paper e Increase the fax resolution quality level or contrast settings e If possible send the fax from a computer software program ENWW Improve fax quality 283 The product does not print or it prints slowly The product does not print If the product does not print at all try the following solutions 1 Make sure the product is turned on and that the control panel indicates it is ready o If the control panel does not indicate the product is ready turn the product off and then on again o If the control panel indicates the product is ready try sending the job again 2 If the control panel indicates the product has an error resolve the error and then try sending the job again 3 Make sure the cables are all connected correctly If the product is connected to a network check the following o Check the light next to the network connection on the product If the network is active the light is green gt Make sure that you are using a network cable and not a phone cord to connect to the network gt Make sure the network router hub or switch is turned on and that it is working correctly 4 _ Install the HP software from the CD that came with the product or use the UPD print driver Using gener
238. uct Most spot color sample books have companion process sample books that provide CMYK approximations to the spot color Most process sample books will state which process standards were used to print the sample book In most cases they will be SWOP EURO or DIC To get optimal color matching to the process sample book select the corresponding ink emulation from the product menu If you cannot identify the process standard use SWOP ink emulation Print color samples To use the color samples select the color sample that is the closest match to the desired color Use the sample s color value in the software program to describe the object you wish to match Printed colors vary depending on the paper type and the software program Use the following procedure to print color samples at the product using the control panel 1 From the Home screen on the product control panel scroll to and touch the Administration button 2 Open the following menus e Reports e Other Pages 3 Select either the RGB Samples or the CMYK Samples option and touch the OK button 114 Chapter 5 Print ENWW PANTONE color matching PANTONE has multiple color matching systems PANTONE MATCHING SYSTEM is very popular and uses solid inks to generate a wide range of color hues and tints E NOTE PANTONE Colors generated might not match PANTONE identitied standards Consult current PANTONE Publications for accurate color ENWW Color printing 115 Store print jo
239. uires less power 6 The USB flash drive might not be functioning correctly a Remove the USB flash drive b Turn the product off and then on c Try printing from another USB flash drive The file does not print from the USB flash drive 1 Make sure that paper is in the tray 2 Check the control panel for messages If paper is jammed in the product clear the jam 286 Chapter 10 Solve problems ENWW The file that you want to print is not listed in the Retrieve from USB menu 1 You might be trying to print a file type that the USB printing feature does not support The product supports pdf prn pcl ps and cht file types 2 You might have too many files in a single folder on the USB flash drive Reduce the number of files in the folder by moving them to subfolders 3 You might be using a character set for the file name that the product does not support In this case the product replaces the file names with characters from a different character set Rename the files using ASCII characters ENWW Solve easy access USB printing problems 287 Solve USB connection problems If you have connected the product directly to a computer check the cable e Verify that the cable is connected to the computer and to the product e Verify that the cable is not longer than 2 m 6 65 ft Try using a shorter cable e Verify that the cable is working correctly by connecting it to another product Replace the cable if necessary 288
240. ult sRBG theme Use this theme when printing photos e Photo Adobe RGB 1998 Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB Turn off color management in the software program when using this theme e None No color theme is used e Custom Profile Select this option to use a custom input profile to accurately control color output for example to emulate a specific HP Color LaserJet product Download custom profiles from www hp com Click the OK button to close the Document Properties dialog box In the Print dialog box click the OK button to print the job Change the color options Mac OS X 112 1 2 3 Click the File menu and then click the Print option In the Printer menu select the product By default the print driver displays the Copies amp Pages menu Open the menus drop down list and then click the Color Options menu Chapter 5 Print ENWW 4 Click the HP EasyColor check box to clear it 5 Open the Advanced settings 6 Adjust the individual settings for text graphics and photographs 7 Click the Print button Manual color options Use manual color options to adjust the Neutral Grays Halftone and Edge Control options for text graphics and photographs Setting description Setting options Edge Control e Off turns off both trapping and adaptive halftoning The Edge Control setting determines the rendering of edges Edge control has two
241. ument 2 From the Home screen on the product control ae scroll to and touch the Save to USB utton NOTE If prompted enter your user name and password ENWW start copy 000o O C es cone E Quick Sets Copy Access preset job options for Make copies from an original commonly used jobs document Send a document to one or more Send a document as an fax numbers attachment to an e mail Save to USB Save to Network Folder Save the scanned job to a USB storage device Save to Device Memory Retrieve from Device Memory Send a document to a folder on the network Send a scanned document to a USB flash drive 165 3 Insert the USB flash drive into the USB port on the left side of the product control panel NOTE You might need to remove the cover from the USB port 4 You can save the file on the root of the USB flash drive or save it in a folder To save it in a folder select one of the folders in the list or touch the New Folder button to create a new folder on the USB flash drive 5 Enter the name for the file in the File Name field Touch the OK button Select the file type from the File Type drop down list Touch the OK button 166 Chapter 7 Scan send Ca COs o Ready Previ ow A Select a file or folder File Name gt Untitled 6 Documents a i Lad File Type x More Options alejo sses o Ready Previ ow
242. ures Optimize the copy job for the type of image being copied text graphics or photos 1 2 3 4 From the Home screen on the product control panel touch the Copy button Touch the More Options button and then touch the Optimize Text Picture button Select one of the predefined options or touch the Manually adjust button and then adjust the slider in the Optimize For area Touch the OK button Touch the Start button E NOTE These settings are temporary After you have finished the job the product returns to the default settings Edge to edge copying 270 Use this feature to avoid shadows that can appear along the edges of copies when the original document is printed close to the edges 1 2 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Copy Settings e Edge To Edge Select the Edge lo Edge output option if the original document is printed close to the paper edges Touch the OK button Chapter 10 Solve problems ENWW Clean the pickup rollers and separation pad in the document feeder 1 Lift the document feeder latch 2 Open the document feeder cover SS __a T ENWW Improve copy quality 271 4 272 Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint free cloth moistened with warm water NOTE Lift up the roller assembly
243. vide easy access to files saved on the network E mail Setup Configure the default email settings for digital sending including the following e Settings for the outgoing mail SMTP server e Default settings for E mail Quick Sets jobs e Default message settings such as the From address and the subject line e Settings for digital signatures and encryption e Settings for email notifications e Default scan settings for email jobs e Default file settings for email jobs Save to Network Folder Setup Configure the network folder settings for digital sending including the following e Default settings for Quick Sets jobs saved in a network folder e Settings for notifications e Default scan settings for jobs saved in a network folder e Default file settings for for jobs saved in a network folder Save to USB Setup Configure the USB settings for digital sending including the following e Default settings for Quick Sets jobs saved on a USB flash drive e Settings for notifications e Default scan settings for jobs saved on a USB flash drive e Default file settings for for jobs saved on a USB flash drive ENWW HP Embedded Web Server 217 Table 9 4 HP Embedded Web Server Scan Digital Send tab continued Menu Description OXPd Workflow Use third party workflow tools Digital Sending Software Setup Configure settings related to using optional Digital Sending software Fax tab Table 9 5 HP Embedded Web Server Fax tab Men
244. will need to configure the SMTP server information 7 Click the Apply button at the bottom of the page Enable fax forwarding 1 Poe a a ENWW Open a Web browser and then enter the product IP address in the address line When the HP Embedded Web Server opens click the Fax tab Click the Fax Archive and Forwarding link In the Fax Forwarding area click the Enable Fax Forwarding box Select an option from the Type of Fax Job to Forward drop down list Enter the fax number in the Fax Forwarding Number field Click the Apply button at the bottom of the page Fax archiving and forwarding 193 Create a speed dial list 1 From the Home screen on the product control panel touch the Fax button 2 Touch the Speed Dials button to display the Speed Dials screen 3 Touch one of the unassigned One Touch Speed Dials numbers 194 Chapter 8 Fax Start Copy OE sm v com E Access preset job options for Make copies from an original B commonly used jobs document Send a document to one or more fax numbers Send a document as an attachment to an e mail Save to Network Folder Send a document to a folder on the network Ready Preview Save to USB Save the scanned job to a USB storage device Save to Device Memory Fax Number g m 00 Fax Recipients A Delete a Details Speed Dial Name
245. wing menus e Calibration Cleaning e Calibrate Scanner 3 Touch the Next button to start the calibration process Follow the on screen prompts 4 Wait while the product calibrates and then try copying again Check the paper settings Check the paper settings if copied pages have smears fuzzy or dark print curled paper scattered dots of toner loose toner or areas where toner has dropped out Check the paper size and type configuration 1 From the Home screen on the product control panel scroll to and touch the Trays button 2 Touch the line for the tray that you want to configure and then touch the Modify button 3 Select the paper size and paper type from the lists of options 4 Touch the OK button to save your selection Select the tray to use for the copy 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Paper Selection button 3 Select the tray that holds the paper that you want to use and then touch the OK button Check the image adjustment settings Adjust these additional settings to improve copy quality 1 From the Home screen on the product control panel touch the Copy button 2 Touch the Image Adjustment button ENWW Improve copy quality 269 3 4 Adjust the sliders to set the Darkness level the Contrast level the Sharpness level and the Background Cleanup level Touch the OK button Touch the Start button Optimize copy quality for text or pict
246. y NOTE The default range for the available options for the Rings To Answer setting is country region specific The range of possible Rings To Answer options is limited by country region If you experience problems with the fax accessory answering and the Rings To Answer setting is 1 try increasing it to 2 Fax Receive Speed Touch the Fax Receive Speed drop down menu and select one of the following options e Fast default v 34 max 33 600 bps e Medium v 17 max 14 600 bps e Slow v 29 max 9 600 bps Ring Interval Touch the box beneath the Ring Interval heading to open the keypad Enter a value for the ring interval on the keypad and then touch the OK button The default setting for ring interval is 600 ms Ring Frequency Touch the box beneath the Ring Frequency heading to open the keypad Enter a value for the ring frequency on the keypad and then touch the OK button The default setting for ring frequency is 68 Hz which detects rings up to 68 Hz ENWW Configure fax receive settings 189 Use a fax printing schedule fy NOTE Before enabling a fax printing schedule a schedule must be created 1 2 eS Se oe 9 From the Home screen on the product control panel scroll to and touch the Administration button Open the following menus e Fax Settings e Fax Receive Settings e Fax Printing Schedule Touch the Use Fax Printing Schedule option Touch the Schedule button Touch the Fax Printing Mode bu
247. y ae saunvaesacicedesnnetaca nade 276 Clean the pickup rollers and separation pad in the document feeder ccceeeeseees 276 lmprove fax quality a cssinnedrauteruinreoon cue tinaceuuaneennncomaiuicbdrscnideoubeancoureetnhee cutee aihaadouvecnas 278 Check the scanner glass for dirt or smudges ccccccceeesceeesenteeeeeseeeeeceenseeeeeseaneees 278 Check the send fax resolution settings 2 0usisuireane mane Wn Rene 280 Check the image adjustment settings cecccceceeeescteeeeeeeeeeeeeeeeeccneneeeeeeeeeeteeeeeeeess 280 Optimize fax quality for text or pictures ccccceeccccceeeeetececeeeeeeeeeeeeeeeenseeeeeensnaeees 280 Check the error correction settings cites cesnenatel anohkanieieeees Pncetaae ashe wee cd alent 281 Send to a different fax machine ccccceeceeeeeseeeeeeecnseeceeseeceeeeeseseeesseeeseneeeseneeeess 281 Clean the pickup rollers and separation pad in the document feeder cccceeeeeees 281 Check the fitto page selind oninaish ei aura anata 283 ENWW ENWW Check the sender s fax Machine cccseseccccccuseccecccccusteeccecccausceeeccceusauetsceceeuuaaeesecs 283 The product does not print or it prints slowly 5 1 nest en chen er merlaoes hen aan otra tae aees 284 The product does not print ccrciessschuitiareessinuromoediaounnmrontnucreuribuanionuie ookouasneeebiseelsecee 284 The product prints slowly ccc tirstaatatnletiesvatai eset sheer iedeoet veda aera eta edadtane ee eaden 285
248. y close the scanner lid 176 Chapter 7 Scan send ENWW 4 From the Home screen on the product control panel touch one of the buttons for the scan send features e Save to Network Folder e Save to Device Memory e Save to USB 5 Select an existing folder or touch the New Folder button to create a new folder 6 Enter the name for the file in the File Name field 7 Touch the More Options button at the bottom of the screen Touch the Optimize Text Picture button Select the Photograph option and then touch the OK button 10 Touch the Start button NOTE These settings are temporary After you have finished the job the product returns to the default settings ENWW Scan a photo 177 178 Chapter 7 Scan send ENWW 8 Fax ENWW Configure required fax settings Configure fax dialing settings Configure general fax send settings Configure fax billing codes Configure default options for fax send jobs Configure fax receive settings Use a fax printing schedule Block incoming faxes Configure default options for fax receive jobs Fax archiving and forwarding Create a speed dial list Add a number to an existing speed dial list Delete a speed dial list Delete a single number from a speed dial list Send a fax by entering numbers manually Send a fax by using a speed dial Search a speed dial list by name Send a fax by us
249. y the toner collection unit and reuse it Doing so could lead to toner being spilled inside the product which could result in reduced print quality After use return the toner collection unit to HP s Planet Partners program for recycling 1 Open the rear door Make sure that the door is completely open 2 Grasp the top of the toner collection unit and remove it from the product 68 Chapter 4 Parts supplies and accessories ENWW 3 Place the attached cap over the opening on the front of the unit 4 Remove the new toner collection unit from its packaging ENWW Toner collection unit 69 70 5 Insert the bottom of the new unit into the product first and then push the top of the unit until it clicks into place Close the rear door To recycle the used toner collection unit follow the instructions included with the new toner collection unit Chapter 4 Parts supplies and accessories ENWW Staples stapling models only ltem Description Part number Staple cartridge Each cartridge holds 5 000 unformed C8091A staples For more information go to www hp com go learnaboutsupplies Load staples 1 Open the upper right door 2 Pull the staple cartridge up and out to remove it ENWW Staples stapling models only 71 3 Insert the new staple cartridge into the opening Press down on the top of the staple cartridge until it clicks into place 4 Close the upper right door
250. ze and the paper type Send the job to the product If the tray needs to be configured a tray configuration message displays on the product control panel Load the tray with the specified type and size of paper and then close the tray Touch the OK button to accept the detected size and type or touch the Modify button to choose a different paper size or type Select the correct size and type and then touch the OK button Configure a tray by using the control panel You can also configure the trays for type and size without a prompt from the product _ From the Home screen on the product control panel scroll to and touch the Trays button Touch the line for the tray that you want to configure and then touch the Modify button Select the paper size and paper type from the lists of options Touch the OK button to save your selection 32 Chapter 3 Input trays and output bins ENWW Alternative letterhead mode Use the Alternative Letterhead Mode feature so that you can load letterhead or preprinted paper into the tray the same way for all print or copy jobs whether you are printing or copying to one side of the sheet of paper or to both sides When using this mode load paper the same way you would for automatic duplex printing To use the feature enable it by using the product control panel menus To use the feature with Windows you also need to enable the feature in the print driver and configure the paper type in the
251. ze from sizes available in the product If the fit to page setting is enabled and the received image is larger than that page size the product attempts to scale the image to fit the page If this setting is disabled an incoming image larger than the page splits across pages Paper Selection Use the Paper Selection feature to specify which tray to use for printing faxes Sides Use the Sides feature to specify 1 sided or 2 sided ouput for faxes Chapter 8 Fax ENWW Fax archiving and forwarding Use the fax archive feature to save archival copies of all incoming faxes all outgoing faxes or both to a specified email address network folder or FTP server Use the fax forwarding feature to forward all received faxes all outgoing faxes or both to another fax number When fax forwarding is enabled the receiving product prints the fax and also forwards the fax to the fax forward number Use the HP Embedded Web server to enable and configure these features Enable fax archiving 1 S m S N Open a Web browser and then enter the product IP address in the address line When the HP Embedded Web Server opens click the Fax tab Click the Fax Archive and Forwarding link In the Fax Archive area select an option from the Fax Archiving drop down list Select an option from the Type of Fax Job to Archive drop down list Select an option from the Archive Destination drop down list E NOTE If you want to archive to email you

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