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Ruckus Wireless ZoneFlex 7343

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1. 37 Installing the Access Point Step 1 Preconfigure the Access Point 3 Log Into the Access Point s Web Interface 1 On the administrative computer open a Web browser window 2 In the address or location bar type the following address https 192 168 0 1 3 Press lt Enter gt on the keyboard to connect to the Access Point s Web interface A security alert message appears 4 Click Yes or OK depending on the browser to continue The Access Point s login page appears Figure 22 The ZoneFlex Access Point login page rt Ruckus Ruckus Wireless Admin Username super Password eeccceee head goal WEBSERVER In User name type super In Password type sp admin Click Log In The Web interface appears displaying the Status gt Device page Sat ey Ot Continue to 4 Configure the Wireless Settings below 4 Configure the Wireless Settings To complete this step you will need to configure the settings on the Common tab and at least one Wireless tab These are the essential wireless settings that will enable wireless devices on the network to associate with the Access Point 38 Installing the Access Point Step 1 Preconfigure the Access Point For your reference the default wireless settings on the Access Point are listed in Table 19 Table 19 Default wireless settings Setting Default Value SSID network name Wireless 1 to Wireless 8 2 4 Ghz Radio Wireless 9 to Wireles
2. If you choose WPA as the encryption method you have the option to set up the Access Point to act as an 802 1X proxy utilizing external authentication sources such as a RADIUS server In 802 1X authentication the supplicant sends access request messages along with credentials such as user name password or digital certificate to an authenticator which forwards the credentials to the authentication server for verification The supplicant client device remains in an unauthorized state until verification has been received In unauthorized state only 802 1X traffic is allowed all other traffic such as DHCP and HTTP traffic is dropped For its wireless interfaces the Access Point can serve as the authenticator communicating between the supplicant and the authenti cation server 76 Configuring the Access Point Configuring Wireless Settings Figure 39 802 1X settings Ruckus 7962 Multimedia Hotzone Wireless AP a Insert DHCP option 82 Enabled Disabled a Status Device Internet Encryption Method WPA Z Local Subnets ion OWPA WPA2 O WPA Auto Radio 2 46 WPA Authentication PSK 802 1x Auto Radio 5G WPA Algorithm TKIP AES Auto Radius NAS ID Configuration a Device Internet _ Authentication Server Required Local Subnets T IP address Radio 2 4G Port io 5G oe Server Secret Ethernet Ports Hotspot Accounting Server Optional S Maintenance IP address Upgrade
3. Intermittent flashing Amber Connected to 100Mbps device passing traffic Intermittent flashing Green Connected to 1000Mbps device passing traffic Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7962 Access Point The physical features of ZoneFlex 7962 are very similar to ZoneFlex 2942 7942 It uses the same dome type chassis with the sliding door and Kensington lock on the side panel There are slight differences however in the side panel and rear panel elements Refer to the illustrations below for more information Side Panel Features Figure 3 illustrates the side panel features of the ZoneFlex 7962 For a description of each rear panel part refer to Table 6 Figure 3 ZoneFlex 7962 side panel j HARD RESET 9 Table 6 ZoneFlex 7962 side panel elements Number LED Button Name Description 1 OPT LED Not used in this model Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6 ZoneFlex 7962 side panel elements Number LED Button Name Description 2 DIR LED Off The Access Point is not being managed by ZoneDirector standalone mode Green The Access Point is being managed by ZoneDirector Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The Access
4. SNMP only Only allow SNMP management FlexMaster only Only allow FlexMaster management DHCP Discovery URL of server providing DHCP 104 Managing the Access Point Enabling Other Management Access Options Table 33 TR 069 and SNMP Management Options Option Description FlexMaster Server URL URL of the FlexMaster server Digest authentication This information is automatically generated by the Username Digest AP and used for authentication with FlexMaster authentication password Change this value only if you want the AP to connect to another access control server ACS Periodic FlexMaster Inform Interval at which the device should attempt to Interval contact FlexMaster 4 Click Update Settings to save your changes A confirmation message appears at the top of the page You have completed configuring the management access options NOTE Remember to open any relevant firewall ports between the AP and the firmware upgrade management server For example if HTTPS is used for firmware upgrades open TCP port 443 on the firewall to allow connections through port 443 If FlexMaster server is used open TCP ports 80 and 443 for HTTP HTTPS communi cations and TCP port 8082 for AP wake up commands 105 Managing the Access Point Enabling Other Management Access Options Viewing FlexMaster Management Status If you configure the AP to be managed by FlexMaster you can check the TR 069 Status se
5. Icon Notice Type Description Information Information that describes D important features or instructions Caution Information that alerts you to potential loss of data or potential damage to an application system or device Warning Information that alerts you to potential personal injury Related Documentation In addition to this User Guide each ZoneFlex Access Point documentation set includes the following a Quick Start Guide Provides essential installation and configuration information to help you get the AP up and running within minutes a Online Help Provides instructions for performing tasks using the Access Point s Web interface The online help is accessible from within the Web interface a Release Notes Provide information about the current software release including new features enhancements and known issues NOTE Ifyou willbe managing your ZoneFlex Access Points using ZoneDirector refer to the ZoneDirector User Guide available from the Ruckus Wireless website Documentation Feedback Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Ruckus Wireless at docs ruckuswireless com When contacting us please include the following information a Document title a Document part number on the cover page a Page number if appropriate For example a Ruckus Wireless ZoneFlex Indoor Access Point Release 9 4 User Guide
6. Managing the Access Point Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run time status of the AP and can be useful for troubleshooting You have three options for sending a copy of the current log file to Ruckus Wireless Support a Save a copy to your local PC then attach it to an e mail message and send it to support a Setup a connection to an FTP site a Setup a connection to a TFTP site To take advantage of these options 1 Go to Maintenance gt Support Info The Maintenance gt Support Info page appears 2 Review the Upload Method options 3 To upload a copy of the support info file to an FTP or TFTP server click the TFTP or FTP option Clicking the FTP option prompts you to enter a User ID and Password 4 In Server Address enter the FTP or TFTP server IP address 5 In Filename enter a name for this file that you are saving NOTE Remember to add a TXT file extension to the file name especially if you are using Internet Explorer as your Web Admin host 6 Click Upload Now Saving a Copy of the Current Log to Your Computer You can also save a copy of the current log to your own computer if needed 1 Goto Maintenance gt Support Info The Maintenance gt Support Info workspace appears 2 Review the Upload Method options 3 Click the Save to local computer option Two links a
7. ZoneFlex 7321 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 11 shows the front panel of the ZoneFlex 7321 For a description of each front panel part refer to Table 14 Figure 11 ZoneFlex 7321 front panel S Table 14 ZoneFlex 7321 front panel elements LED Description PWR LED Off Off e Red Boot up in process e Green On AIR LED e Off The Access Point is operating as a Standalone or RootAP e Green The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is good e Fast flashing green two flashes every second The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is fair e Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink 20 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 14 ZoneFlex 7321 front panel elements LED Description DIR LED Off The AP is not being managed by ZoneDirector standalone mode Green The AP is being managed by ZoneDirector Slow flashing green one flash every two seconds The AP is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The AP is being managed by ZoneDirector and is currently receiving configuration settings provisioning or
8. wired 88 wireless 71 VLAN Settings 55 118 Ww Web interface 49 WEP 72 WEP Key 73 wireless availability 70 wireless channel 64 99 wireless mode 64 99 wireless security 802 11X 76 WEP 72 WPA 73 wireless settings 62 WLAN configuration 69 workspace 50 WPA 73 WPA Algorithm 76 WPA Authentication 75 WPA Version 75 WPA Auto 75 N ZoneDirector 1 34 ZoneFlex 2942 7942 3 LEDs 3 rear panel 5 side panel 3 ZoneFlex 7321 20 ZoneFlex 7341 11 ZoneFlex 7341 7343 7363 Front Panel 11 13 17 20 23 Rear Panel 13 16 19 22 25 ZoneFlex 7343 13 ZoneFlex 7363 17 ZoneFlex 7962 7 LEDs 7 rear panel 10 side panel 7 ZoneFlex 7982 23 ZoneFlex smart WLAN system 1 119 120
9. Choosing Any Time the default value results in the AP performing a reboot immediately after the automatic upgrade is successful You have two options at this point e Click Perform Upgrade which will start the process and the clock The next upgrade will occur at the selected interval e Click Save parameters only The clock starts right away and the actual upgrade will occur at the first effective interval After you click one of these two options a status bar appears during the upgrade process When the upgrade is complete the AP will reboot automatically at the time you specified in step 5 Rebooting the Access Point You can use the Web interface to prompt the AP to reboot which simply restarts the AP without changing any of the current settings Please note that rebooting the AP will disrupt network communications in any currently active WLANs To reboot the Access Point 1 2 Go to Maintenance gt Reboot Reset The Maintenance gt Reboot Reset page appears Click Reboot Now After a brief pause you will be automatically logged out of the AP 112 Managing the Access Point Resetting the Access Point to Factory Defaults Figure 58 The Maintenance gt Reboot Reset page Ruckus 7962 Multimedia Hotzone Wireless AP Status Maintenance Reboot Reset Device Need Help ma What would you like to do Radio 2 4G Radio 5G Reboot with current settings Configuration Reset to factory set
10. Go to Configuration gt Internet Under IPv4 Connection Type select PPPoE Enter an IPv4 Primary DNS Server address Secondary DNS server is optional Enter a PPPoE Username Enter a PPPoE Password Retype the password in PPPoE Password Confirmation BOY Coes nN ES Click Update Settings to save your changes Configuring L2TP Connection Settings You can implement transparent bridging with ZoneFlex through the use of L2TP Layer 2 Tunneling Protocol tunneling By tunneling traffic from a ZoneFlex AP to a central ized data center access controllers with policy enforcement software can apply rules and services In a typical WLAN implementation these rules include a captive portal to authenticate users credentials In the case of L2TP the ZoneFlex AP functions as a remote bridge As such it forwards traffic into PPP sessions over the L2TP tunnel This implementation ensures that you have complete visibility into MAC addresses of users as individual Wi Fi clients are essentially placed bridged onto the ISP s core network 59 Configuring the Access Point Configuring Internet Settings Figure 31 L2TP Connection Ruckus 7962 Multimedia Hotzone Wireless AP r P Primary DN erver a IPv4 Secondary DNS Ser Device ondary ver Internet Local Subnets IPv6 Connection Type Auto Configuration Static IP mate 276 IPv6 Primary DNS Server Radio 5G IPv6 Secondary DNS Server Configuration sea L2TP C
11. Hotspot Unrestricted Clients Unrestricted Clients Table MAC Address Remove Add new entry Restore previous settings Go back to Hotspot Co ration Configuration Device Internet Local Subnets Radio 2 46 Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless 94 Managing the Access Point In This Chapter Viewing Current Device Settings Viewing Current Internet Connection Settings Viewing Current Local Subnet Settings Viewing Associated Wireless Clients Changing the Administrative Login Settings Enabling Other Management Access Options Upgrading the Firmware Rebooting the Access Point Resetting the Access Point to Factory Defaults Running Diagnostics Working with Event Logs and Syslog Servers Viewing Current Wireless Settings 0 0 0 0 cece urearen This chapter provides instructions for managing standalone ZoneFlex Access Points using the Web interface For information on managing your ZoneFlex network using ZoneDirector refer to the ZoneDirector User Guide available from the Ruckus Wire less website 95 Managing the Access Point Viewing Current Device Settings Status Device Internet Local Subnets Radio 2 46 Radio 5G Configurati
12. gt Log page appears 2 Look for Log Status and then click Enabled 3 After enabling logging configure the following options e Syslog Server Address To enable the AP to send messages to a syslog server as they appear enter the IP address of the syslog server e Syslog Server Port By default the syslog port number is 514 If the syslog server is using a different port enter that port number in this field 4 Click Update Settings to save and apply your changes Figure 56 The Administration gt Log page Ruckus 7962 Multimedia Hotzone Wireless AP S Administration Log s Log Status Enabled Disabled Syslog Server Address 0 0 0 0 Syslog Server Port 514 Current Log Refresh l Device Info CPU 3 923 ad 0 02 0 01 0 00 1 46 1319 Ea 20312 KB free 14304 KB cache 34616 KB available 61776 KB total Serial 450901011342 Heater Avail 0 Internal 4bss Oxlbla 12 3 ui m m 4 Device Up Time 43 mins 8 secs Current date time 2011 11 28 12 05 01 GMT a i Ambient Temperature Frequency once every 30 seconds Just In 39 Celsius 102 Fahrenheit Mon Nov 28 12 05 01 2011 Lifetime Max 52 Celsius 125 Fahrenheit Sun Nov 15 14 27 00 2011 Lifetime Min 23 Celsius 73 Fahrenheit Sun Feb 17 16 00 00 2009 EB Recent Temperature Readings oe rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless 108
13. 10 4 Diagnostics 19 aas E Log Ly E 4 4 rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless 115 Managing the Access Point Where to Find More Information Where to Find More Information If you have questions that this User Guide does not address visit the Ruckus Wireless Support Portal at http support ruckuswireless com The Support Portal hosts the latest versions of user documentation You can also find answers to frequently asked questions FAQs for each Ruckus Wireless product type 116 Index Numerics 802 10 55 802 1X 76 84 86 802 1X settings 76 A Access Control 70 access control 80 81 Access Port 83 86 Access VLAN 71 administrative login 101 Advanced Settings Wireless 64 AeroScout 64 associated clients 100 auto discovery 34 B Beacon Interval 78 BeamFlex 1 Bridge to L2TP Tunnel 70 84 Bridge to WAN 70 84 broadcast SSID 70 C changing the login settings 54 Channel Width 64 country code 64 99 D Data Beacon Rate 78 default IP address 56 default user name and password 49 device location 54 device name 54 device settings 54 DHCP release 57 renew 57 DHCP Auto Configuration 57 DHCP Option 82 71 85 diagnostics 114 disable Ethernet ports 83 Dynamic VLAN 71 E encryption 71 Ethernet ports configuration 82 External Antenna 65 F firmware upgrade 110 FlexMaster
14. 5G 2 Click the Wireless tab for which you want to configure the access control settings 3 Click the Edit Settings button next to Access Control Select the radio button for the desired access control For a description of the options see Access Control Options in the previous section The Access Controls Table appears 81 Configuring the Access Point Configuring Ethernet Ports 5 To adda MAC address to the Access Control table click the Add new entry button 6 Fill out the following text boxes e Address Six text boxes appear in which you enter the desired MAC address in hexadecimal digit form two characters in each box You can specify a full 12 hex digit MAC address or enter wildcard characters for don t care digits Allowable hex digit characters are 0 9 a f and A F Most address tags and software where you find MAC addresses listed include colons or dashes to separate the address pairs that is provided for you on the web page so do not enter the colons or dashes on VAL Supported wildcard characters include x and blank space character Wildcards are useful when you want to specify all MAC addresses from a given manufacturer For example by specifying only the Organizationally Unique Identifier the first six hexadecimal digits of any MAC address from that manufacturer is its OUI saves you having to enter all 24 million of them the table size is limited in the AP Rout
15. 5G Subnet Mask 255 255 255 0 Configuration Device DHCP Server Enabled Disabled Internet Starting Address 192 168 40 2 m Local Subnets Radio 2 4G Radio 5G Ethernet Ports Access VLAN 40 Hotspot Maximum DHCP Users 253 Update Settings Restore previous settings Maintenance Upgrade Reboot Reset Support Info Administration gement Manag rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless Configuring Wireless Settings This section describes how to configure the wireless settings of the Access Point There are two types of wireless settings that you need to configure a Configuring Common Wireless Settings Includes the wireless mode country code and advanced wireless settings such as the wireless transmit power and wireless protection mode These settings are applied to all WLANs a Configuring Wireless Settings The Wireless tabs Wireless 1 through Wireless 8 on the 2 4GHz radio and Wireless 9 through Wireless 16 on the 5GHz radio provide settings for customizing each WLAN individually Refer to the sections below for instructions on how to configure each set of wireless settings Configuring Common Wireless Settings Common wireless settings are settings that are applied to all WLANs On single radio APs go to Configuration gt Wireless On dual radio APs you configure these settings for the 2 4GHz and 5GHz radi
16. 64bit Specify the key with 10 hexadecimal digits or 5 ASCII characters e 128 bit Specify the key with 26 hexadecimal digits or 13 ASCII characters The 128 bit cryptography is stronger privacy protection for your network and is recommended if you use WEP Key Entry Method e Hexadecimal The encryption key only accepts hexadecimal characters 0 9 A F e ASCII Text The encryption key accepts ASCII characters WEP Key Enter the key manually according to the Key Entry Method and Encryption Strength settings Key Index Choose the index from 1 to 4 that the WEP key is to be stored in 5 Click Update Settings to save and apply the changes A confirmation message appears at the top of the page 6 Click Go back to Wireless Configuration to reopen the previous page Using WPA Wi Fi Protected Access WPA and Wi Fi Protected Access II WPA2 are two security protocols developed by the Wi Fi Alliance in response to the weaknesses of WEP 73 Configuring the Access Poin Configuring Wireless Settings t Selecting WPA as the Encryption Method allows you to choose WPA version WPA Authentication and WPA Algorithm This section discusses WPA PSK pre shared key For information on WPA Enterprise WPA 802 1X see Customizing 802 1X Settings on page 76 Use of WPA PSK also known as WPA Personal allows automatic key generation based on a single passphrase WPA PSK provides strong security f
17. Features AN CAUTION The external antenna connectors are for indoor use only Do not connect them to outdoor antennas Table 4 ZoneFlex 2942 7942 rear panel elements Number Item Name Description 1 Power Connect the power adapter to this socket Input 110 240V AC Output 12V 1 0A DC Power can also be supplied via 10 100 PoE port 2 Lock Hasp The lock hasp works with a cable or Ruckus mounts The recommended lock type is Masterlock 120 series D T O KAD types 3 External RP SMA ZoneFlex 2942 One external antenna connector Connector e ZoneFlex 7942 None 4 LAN Ports e ZoneFlex 2942 Two RJ 45 ports supporting 10 100 PoE Power over Ethernet and 10 100Mbps connections e ZoneFlex 7942 Two RJ 45 ports supporting 10 100 1000 PoE Power over Ethernet and 10 100 1000Mbps connections Each Ethernet port has two LEDs which indicate the type of device that is connected to the port 5 OPTIONAL Button Not active in this model at this time 6 SOFT RESET Used to reset the AP This is a normal reset and does Button not reset the AP back to factory defaults Table 5 Behavior of Ethernet port LEDs on ZoneFlex 2942 7942 LEDs Description Off Not connected Steady flashing Amber Green Connected to 10Mbps device Steady flashing Amber Connected to 100Mbps device Steady flashing Green Connected to 1000Mbps device Intermittent flashing Amber Connected to 10Mbps device and passing traffic Green
18. If instructed to choose a different URL than the default value click the Web Options URL field and then type the URL of the download Web site Remember to start the URL with http 3 Click Perform Upgrade A status bar appears during the upgrade process 4 After the upgrade is completed you must manually reboot the AP Upgrading Manually via Local File If you have already saved a firmware file on your local computer you can upgrade directly using the Web interface 1 In the Upgrade Method options choose Local Click the Browse button and locate the file on your local computer Select the file and click OK Click Perform Upgrade A status bar appears during the upgrade process Oe ON After the upgrade is completed you must manually reboot the AP Scheduling Automatic Upgrades 1 In the Upgrade Method options click the button for your preferred choice 2 Enter the appropriate information in the Host name field or IP address field CAUTION Do not change any of the Image Control File Username or Password entries 3 Verify that the Auto Upgrade option is set to Enabled 4 Toggle the Interval to Check for Software Upgrade drop down list to select your preferred interval 111 Managing the Access Point Rebooting the Access Point 5 6 Choose whether to reboot immediately after upgrading or schedule the reboot for a specific time of day using the Schedule Reboot Time After Upgrade list
19. Trunk port the Untag ID field can be used to define the Untag VLAN the VLAN that the switch uses for forwarding filtering purposes when a frame arrives without an 802 10 header 85 Configuring the Access Point Configuring Ethernet Ports Access Port Access Ports are used to provide network access Traffic arriving on different Access Ports can be segmented into different logical networks VLANs using the Untag VLAN ID field Access Ports are members of only one VLAN the VLAN that is configured in the Untag VLAN field General Port The General Port can be configured to support multiple tagged VLANs and one untagged VLAN As Trunk Ports by definition are members of all VLANs the General Port is the only port type for which membership is user configurable Working with 802 1X on Wired Ethernet Ports 802 1X authentication consists of the following three components a Supplicant The supplicant sends access request messages along with credentials such as user name password or digital certificate to an authenticator which forwards the credentials to the authentication server for verification a Authenticator The authenticator challenges the identity of the supplicant then passes its credentials to the AAA server If the credentials are accepted the supplicant is allowed access a Authentication Server AAA Server The AAA server verifies the supplicant s credentials and permits or rejects its request for access For wi
20. Untag ID Enter a valid VLAN ID in this field to segment traffic arriving on this port to a specific VLAN Default is 1 Valid VLAN entries are 1 4094 Members Displays the VLAN membership of the port Membership is configurable only for the General port type See Working with Port Based VLANs on page 88 for more information Insert DHCP Option 82 When this option is enabled for an Ethernet port additional information will be encapsulated in DHCP option 82 and inserted into DHCP request packets Current format of option 82 is Circuit ID sub option ETH lt IFNAME gt lt VLAN gt N A lt MODEL gt lt HOSTNAME gt lt DEVMAC gt This option supports the ability for a service provider to allocate IP addresses intelligently by considering information on the origin of the IP allocation request 3 Click Update Settings to save your changes Setting Ethernet Port Type ZoneFlex AP Ethernet ports can be configured as one of the following port types a Trunk Port Access Port a General Port Trunk Port Trunk Ports forward and receive tagged and untagged frames and are used for bridging switch ports together The Trunk port is a member of all VLANs that exist on the switch and all VLAN tagged traffic arriving on the port is seen If an untagged frame is received on a Trunk port the frame is associated with the Untag VLAN also known as native VLAN by default 1 If a port is configured as a
21. ZoneDirector Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update WLAN LED Off The WLAN service is down Amber The WLAN service is up and no clients are associated standalone or no wireless clients and no downlink MAPs are connected RAP Green The WLAN service is up and at least one wireless client is associated If Mesh is enabled no downlink MAPs are connected Fast flashing green The WLAN service is up at least one client is associated and at least one Mesh downlink is connected Slow flashing green At least one Mesh downlink is connected and no clients are associated AIR LED Off The WLAN service is down Green The AP is functioning as a RAP or MAP and the uplink signal is good Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink Fast flashing green two flashes every second The AP is functioning as a MAP and the wireless signal to its uplink AP is fair 12 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 6 shows the rear panel of the ZoneFlex 7341 For a description of each rear panel part refer to Table 9 Figure 6 ZoneFlex 7341 rear panel OPT nt ET 10 100 1000 aaa Pot E AAAS SA DJ yay 4 _ z l g Table
22. a E A a R eee 50 If You Are Using a Dual Band ZoneFlex Access Point 0 00000 e eee eee 51 Configuring the Access Point Configuring Device Settings eserse eria an Ea Auen iaaa Kra ended 54 Configuring Internet Settings i miep sesia haino utaa gi ago pio piheg E gaa 55 VLAN Settings Overview 0 0 2 rurun en rran rurarun 55 Configuring NTP Server and Management VLAN 0 000 ee eee 56 Default IP Addressing Behavior 1 1 0 0 0 cece cece eens 56 Obtaining and Assigning an IP Address 00 00 0000 0 ce eee eee 57 Configuring L2TP Connection Settings sso dA rE a a eee E eee ee 59 Contiguring Local Subnets sous 54 weave wad saran E ee Ree wee ag SOMMERS 61 Configuring Wireless Settings ron oeei sanee idae a ey 62 Configuring Common Wireless Settings 0 eee eee 62 Configuring Wireless Settings 0 69 Configuring Ethermet Romts uac cae s aie eo eid ee hee cole ee ede 82 Settinig Etherriet Port Type vat ween St eee de BS doe ee eee Shwe Dead 85 Working with 802 1X on Wired Ethernet Ports 0 00 86 Working with Port Based VLANs 0 000 eee eee eee eens 88 Contiguring Hotspot Servicess sag Suid Badin daash he ag Pheesea os OMe MNRAS 88 Customizing Hotspot Optional Settings 0 0 0 0 00 cee ee 90 Creating a Hotspot Walled Garden 0 00000 92 Allowing Unrestricted Access by MAC Address 000002 000005 93 Managing the Access Point Viewing
23. a Part number 800 70379 001 Rev B a Page 88 Introducing the ZoneFlex Access Point In This Chapter Overview of the ZoneFlex Access Point 0 1 Unpacking the ZoneFlex Access Point 0 eee 2 Getting to Know the Access Point Features 00 0000000000 2 Overview of the ZoneFlex Access Point Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point ZoneFlex Access Points are the industry s most easy to use yet robust and feature rich Wi Fi Access Points designed to bring power and simplicity together for large scale indoor deployments Your ZoneFlex Access Point uses BeamFlex a patented antenna technology from Ruckus Wireless that allows wireless signals to navigate around interference extend wireless signal range and increase speeds and capacity for wireless networks The BeamFlex antenna system consists of an array of up to fourteen high gain direc tional antenna elements that allow ZoneFlex Access Points to find quality signal paths in a changing environment and sustain the baseline performance required for supporting data audio and video applications Your ZoneFlex Access Point can be deployed in standalone mode or as part of the ZoneFlex Smart WLAN system in which it can be managed by either FlexMaster or ZoneDirector WLAN controller ZoneDirector BeamFlex and other Ruckus Wireless technologies visit i NOTE For more information on
24. identity The auto mode offers both options for the wireless client to choose from For more information on how to configure the 802 1X mode refer to Customizing 802 1X Settings on page 76 75 Configuring the Access Point Configuring Wireless Settings WPA Algorithm e TKIP Temporal Key Integrity Protocol is an older encryption algorithm that provides stronger security than ashared WEP key but not as strong as the newer AES algorithm e AES AES Advanced Encryption Standard replaces TKIP as the default and recommended encryption algorithm for modern wireless LANs e Auto Auto allows both encryption algorithms to be used on the same WLAN When Auto is selected the wireless client decides whether TKIP or AES will be used Note however that allowing TKIP will reduce the performance of the WLAN as broadcast packets will be limited to slower transfer rates and is therefore not recommended Passphrase Enter a new passphrase between 8 and 32 characters long using any combination of printable characters letters numbers hyphens and underscores 5 Click Update Settings to save and apply the changes A confirmation message appears at the top of the page 6 Click Go back to Wireless Configuration to reopen the previous page Customizing 802 1X Settings CAUTION Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT support professional
25. it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously Sliding Door Protects the ports buttons and connector on the rear panel Kensington Lock The Kensington lock feature located on the opposite side of the unit from the pictured LEDs is designed to prevent the sliding door from opening thus locking the unit The Kensington lock works with a Kensington MicroSaver lock Power LED front Off Off e Amber Boot up in process e Green On Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Features Figure 4 shows the rear panel of the ZoneFlex 7962 For a description of each rear panel part refer to Table 7 Figure 4 ZoneFlex 7962 rear panel features Table 7 ZoneFlex 7962 rear panel elements Number Item Name Description 1 Power Connect the power adapter to this socket Input 110 240V AC Output 12V 1 0A DC Power can also be supplied via the 10 100 1000 PoE port 2 Lock Hasp The lock hasp works with a cable or Ruckus Wireless mounts The recommended lock type is Masterlock 120 series D T Q KAD types 3 LAN Ports Two RJ 45 ports one for a 10 100 1000 PoE Power over Ethernet connection and another for a 10 100 1000Mbps connection Each Ethernet port has two LEDs which indicate the type of device that is connected
26. s ooops saras saare eee eee 62 Configuring Ethernet Porte sses cies syer da sua eee VIIRE R eke aed eee 82 COntigunitig HOt pot Satie 2 cenoesee hes daa A a teresa EE 88 This chapter provides instructions for configuring ZoneFlex Access Points in a stand alone configuration If you will be managing your ZoneFlex network using ZoneDi rector refer to the ZoneDirector User Manual available in PDF format from the Ruckus website at http support ruckuswireless com documents 53 Configuring the Access Point Configuring Device Settings Configuring Device Settings Device settings refer to the device name temperature update location and service provider login settings Temperature update is only available on certain ZoneFlex models Figure 28 The Configuration gt Device page Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Device Device Need Help Internet Device Name RuckusAP ai c Device Location Radio 2 4G Radio 5G GPS Coordinates 4 e g 37 388 122 0258633 Temperature Update 30 30 7200 seconds Configuration Device indent L Service Provider Login Local Subnets Username super Radio 2 4G Current Password ena New Password Ethernet Ports Hotspot Confirm New Password Maintenance Update Settings Restore previous settings Upgrade Reboot Reset Support Info F Administration A rh Rucku S Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS
27. sure that you have the required items for the installation ready In addition verify that the wireless stations on the network have the required components for wireless communication with the Access Point This section describes the pre installation tasks that you need to perform Prepare the Required Hardware and Tools You must supply the following tools and equipment A notebook computer running Windows 2000 XP Vista 7 with one wireless 802 11a b g n network card and one Ethernet card installed A modem DSL or cable router or other device provided by your Internet Service Provider that brings Internet access to your site Optional A network switch or a DSL Internet gateway device Director Quick Setup Guide and connect the AP to your Ethernet network i NOTE If the AP is deployed with ZoneDirector follow the instructions in the Zone 27 Installing the Access Point Before You Begin Perform a Site Survey Before installing the Access Point perform a site survey to determine the optimal Access Point placement for maximum range coverage and network performance When performing a site survey consider the following factors a Data rates Range is generally inversely proportional to data rates The maximum radio range is achieved at the lowest workable data rate Higher data rates will generally be achieved at closer distances a Antenna type and placement Proper antenna configuration is a critical factor
28. to the port e Flashing green amber 10Mbps Layer 2 device e Flashing amber 100Mbps Layer 2 device e Flashing green 1000Mbps Layer 2 device 10 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 7 ZoneFlex 7962 rear panel elements Number Item Name Description 4 OPTIONAL Button Not active in this model at this time 5 SOFT RESET Use to reset AP This is a normal reset and does not Button set AP back to factory defaults ZoneFlex 7341 Access Point ZoneFlex 7341 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 5 shows the front panel of the ZoneFlex 7341 For a description of each front panel part refer to Table 8 Figure 5 ZoneFlex 7341 front panel e o o oe e PWR OPT DIR WLAN AIR MRR RRR Table 8 ZoneFlex 7341 front panel elements LED Description PWR LED Off Off e Red Boot up in process e Green On OPT LED Not used in this model 11 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 8 ZoneFlex 7341 front panel elements LED Description DIR LED Off The Access Point is not being managed by ZoneDirector standalone mode Green The Access Point is being managed by ZoneDirector Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with
29. you verify that it can successfully communicate with the FlexMaster server You can do this by checking the TRO69 status on the Access Point s Web interface 44 Installing the Access Point Step 2 Verify Access Point Operation Log in to the Access Point s Web interface Go to the Administration gt Management page Scroll down to the TRO69 Status section Bre os Check the value for Last successful contact If it shows a date in green this indicates that the Access Point was able to successfully communicate with Flex Master Disconnect the Access Point from the Network 1 Disconnect the Access Point from the power source 2 Disconnect the Ethernet cable that runs to the Access Point s RJ45 port from your network s router or switch You are now ready to deploy the Access Point to its permanent mounting location 45 Installing the Access Point Step 3 Deploy the Access Point VW AN Step 3 Deploy the Access Point In this step you will place the Access Point in a suitable location on the network and connect it to a power source and to your network environment 1 Choose a Location for the Access Point You can install the Access Point on a flat surface for example on a desktop or tabletop or mount it on a wall or ceiling When choosing a location for the Access Point ensure that the location a Allows easy viewing of the LEDs and access to the connectors if necessary a s centrally located to
30. 0 PoE Power over Ethernet 802 3af connection RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port 22 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7982 Access Point ZoneFlex 7982 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 13 shows the front panel of the ZoneFlex 7982 For a description of each front panel part refer to Table 16 Figure 13 ZoneFlex 7982 front panel Table 16 ZoneFlex 7982 front panel elements LED Description Power LED Off Off e Red Boot up in process e Green On DIR LED e Off The AP is not being managed by ZoneDirector standalone mode e Green The AP is being managed by ZoneDirector e Slow flashing green one flash every two seconds The AP is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second The AP is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware up
31. 00 5000 1000 10 10 Hotspot Maintenance Update Settings Restore previous settings Upgrade Reboot Reri Go back to Wireless Configuration Support Info 7 Administration y re Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless Controlling Access to the Wireless Network Access Control enables you to specify the stations are allowed to join associate with your wireless networks Access controls can be configured for each WLAN from its respective Wireless tab Access Control Options This section describes the options that you can use to control access to the wireless network a Disabling WLAN Access Restrictions If you select Disable WLAN access restric tions then MAC address based restrictions on which stations can join the WLAN are disabled thus any station can join If the WLAN uses encryption then the station must still supply the correct encryption passphrase The Access Controls table is hidden if the current mode is Disable WLAN access restrictions a Allowing Only Stations Listed in the Access Controls Table If you select Allow only stations listed in the Access Controls Table then stations entered into the access controls table are allowed but all others are disallowed To add MAC addresses see Changing the Access Controls for a WLAN on page 81 80 Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2
32. 1 36 FlexMaster management status 106 FlexMaster server address 41 G General Port 83 86 H Help 51 Hotspot basic settings 88 configuration 88 network settings 94 optional settings 90 unrestricted access 93 walled garden 92 Hotspot Service 71 117 installation 27 required tools 27 Internet settings 55 IP address 56 Isolated 70 84 K Kensington lock 9 Key Index 73 L L2TP 59 Local Bridging 84 ocal subnet 71 84 Local Subnet NAT and Route to WAN 70 84 ocal subnets 61 ocation 29 ock hasp 10 ogging in 49 ogout 50 M MAC authentication bypass 87 management access options 102 Management VLAN 56 menu 50 mounting recommendations 29 N NTP Server 56 O optimal mounting 29 orientation 29 P package contents 2 packet forwarding 70 84 Passphrase 76 ping 114 Port Type 83 port based VLAN 82 88 PPPoE 59 protection mode 68 R Radio Network 63 Rate Limiting 70 79 rebooting 112 releasing DHCP 57 renewing DHCP 57 resetting to factory default 113 router mode 61 RTS CTS Threshold 78 S site survey 28 SSID 70 standalone operation 36 Static IP 58 syslog 108 T tabs 50 temperature update 54 threshold 70 traceroute 114 transmit power 68 Trunk Port 83 85 Tunnel via L2TP 70 84 U user name 54 V verifying operation 43 viewing associated clients 100 VLAN 82 85 overview 55
33. 4 entries in the Walled Garden Hosts table Figure 46 The Walled Garden hosts table Ruckus 7962 Multimedia Hotzone Wireless AP Status Configure Hotspot Walled Garden Device Need Help oe Y arameters were saved Local Subnets Heni B Radio 2 4G Radio 5G Walled Garden Hosts Table Host Remove Configuration abc com Device ruckuswireless com Pj Internet Local Subnets Add new entry Radio 2 46 B festore preview sett Radio 5G Shem is Go back to Hotspot Configuration Hotspot Maintenance Upgrade Reboot Reset Support Info Bs Administration v rn Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP gt WIRELESS e 2011 Wireless To remove entries from the Walled Garden hosts table 1 Click the check box next to the entry you want to remove under the Remove column 2 Click Update The entry is removed from the list Allowing Unrestricted Access by MAC Address To allow certain clients unrestricted access to your Hotspot service 1 Go to Configuration gt Hotspot gt Unrestricted Clients 2 Click Add New Entry and enter the MAC address of each client in the fields provided 3 Click Update to save your changes 93 Configuring the Access Point Configuring Hotspot Service Figure 47 Configuring Hotspot unrestricted clients table Ruckus 7962 Multimedia Hotzone Wireless AP LOGOUT Status Dee Internet Local Subnets Radio 2 46 Radio 5G Configure
34. 46 Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration gt Ruckus 7962 Multimedia Hotzone Wireless AP Configuring the Access Point Configuring Wireless Settings a Denying Only Stations Listed in the Access Controls Table If you select Deny only stations listed in the Access Controls Table then stations entered into the access controls table are disallowed but all others are allowed To add MAC addresses see Changing the Access Controls for a WLAN on page 81 Changing the Access Controls for a WLAN By default the Disable WLAN access restrictions option is selected which allows any wireless station to gain access to the wireless network If you want to change this setting follow the instructions below Figure 42 Access contro settings Configuration Radio 2 4G Access Control Wireless 1 Need Help Disable WLAN access restrictions D Allow only stations listed in the Access Control Table Deny only stations listed in the Access Control Table Access Control Table Address Remove Cancel Add new entry EETA Go back to Wireless Configuration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless To edit the ACL 1 Go to Configuration gt Wireless NOTE If you are using a ZoneFlex 7363 7962 7982 AP go to Configuration gt Radio 2 4G or Configuration gt Radio
35. 5 Restore previous settings it inia Update Settings re previous Administration e rr Ru Ickus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless Customizing Hotspot Optional Settings Optional Hotspot settings include a number of options for fine tuning your Hotspot service such as maximum session time grace period accounting update interval etc The following Hotspot options can be configured from the Configuration gt Hotspot gt More Options page Table 30 Optional Hotspot settings Setting Description Temporarily block user after__ unsuccessful login attempts Specifiy the maximum number of repeated authentication failures allowed Redirect temp blocked user to Enter a redirect URL to which blocked users will be redirected MAC Authentication If enabled the Hotspot service will attempt to authenticate users based on their MAC addresses if the local Hotspot authentication has failed If enabled an optional MAC authentication password can be entered If no password is specified the system will use the client s MAC address as the password 90 NAS ID Configuring the Access Point Configuring Hotspot Service Specify the Network Access Server identifier of this device The NAS ID attribute is sent in RADIUS access and accounting request messages It can also be used as location identification when NAS IP Address cannot be used for this purpose WI
36. 9 Support Info Swap Input and Output Counters Enable Disable Administration Encode User Password Enable Disable A rr Rucku S Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS z je 2011 Creating a Hotspot Walled Garden You can use the Hotspot Walled Garden rules to designate network destinations host address or subnet that users can access without going through authentication A Walled Garden is a limited environment to which an unauthenticated user is given access for the purpose of setting up an account After the account is established the user is allowed out of the Walled Garden URLs will be resolved to an IP address up to four Users will not be able to click through to other URLs that may be presented on a page if that page is hosted on a server with a different IP address Avoid using common URLs that are translated into many IP addresses such as www yahoo com as users may be redirected to reauthenticate when they navigate through the page To create Walled Garden rules 1 Go to Configuration gt Hotspot gt Walled Garden 2 Click Add New Entry A field entitled Walled Garden Hosts appears 3 In Walled Garden Host enter a host name IP address network segment e g 192 168 1 0 24 or a domain name If a domain name is entered it will be resolved every 5 minutes 92 Configuring the Access Point Configuring Hotspot Service 4 Click Update to save your entry You can create up to 6
37. 9 ZoneFlex 7341 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time 2 HARD RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 3 10 100 1000 PoE One RJ 45 port for a 10 100 1000 PoE Power over Port Ethernet 802 3af connection 4 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port ZoneFlex 7343 Access Point ZoneFlex 7343 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 7 shows the front panel of the ZoneFlex 7343 For a description of each front panel part refer to Table 10 13 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 7 ZoneFlex 7343 front panel Table 10 ZoneFlex 7343 front panel elements LED Description PWR LED Off Off e Red Boot up in process e Green On OPT LED Not used in this model DIR LED e Off The Access Point is not being managed by ZoneDirector standalone mode Green The Access Point is being managed by ZoneDirector Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDir
38. 92 168 0 22 seq 0 ttl 128 time 0 538 ms 64 bytes from 192 168 0 22 seq 1 ttl 128 time 1 009 ms 64 bytes from 192 168 0 22 seq 2 ttl 128 time 0 515 ms 64 bytes from 192 168 0 22 seq 3 ttl 128 time 0 500 ms 64 bytes from 192 168 0 22 seq 4 ttl 128 time 0 511 ms 192 168 0 22 ping statistics 5 packets transmitted 5 packets received 0 packet loss round trip min avg max 0 500 0 614 1 009 ms Configuration Device Internet Local Subnets Radio 2 46 Radio 5G Ethernet Ports Hotspot m m Maintenance Upgrade Reboot Reset Support Info Traceroute Use Traceroute6 B Traceroute results Administration Management Diagnostics Log rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless Figure 60 Running traceroute on ruckuswireless com Ruckus 7962 Multimedia Hotzone Wireless AP Local Subnets 7 5 Radio 2 4G Radio 5G Traceroute www ruckuswireless com Use Traceroute6 E Run test Configuration Device Traceroute results Internet 1 192 168 20 1 1 98 ms 1 564 ms 1 591 ms 5 Local Subnets 2 172 17 16 1 2 755 ms 2 297 ms 2 5 ms fae wt da p Radio 2 4G ee Radio 5G S rre Ethernet Ports Erroa 7 ree Hotspot Pla eae E G ekg Maintenance r US ai aie hy MAE Oe Ye Uper 12 2 2 amp Reboot Reset 13 e Support Info l4 r 15 a 16 aa 2 Administration 17 gt Management
39. AN switch a If an Access Port is configured as an Authenticator the administrator must define the RADIUS server that the Authenticator will communicate with All Ethernet ports of a single AP are configured with the same RADIUS server Enable MAC authentication bypass If MAC authentication bypass is enabled the port first attempts to authenticate the attached device by MAC address and if that fails it will try to authenticate the device using 802 1X 87 Configuring the Access Point Configuring Hotspot Service Working with Port Based VLANs The Access Point provides options for segmenting all incoming traffic both wireless and wired Ethernet traffic into specific VLANs There are two ways to segment incoming traffic into VLANs a Each of the wireless interfaces SSIDs can be configured with a specific Access VLAN ID Configuration gt Wireless gt Wireless gt Access VLAN a Each of the LAN ports can be configured with an Untag VLAN ID Configuration gt Ethernet Ports gt VLAN gt Untag ID For Ethernet ports the behavior of the Untag VLAN ID depends on the Port Type selected If the port is configured as a Trunk port it will include all VLANs 1 4094 in its membership The VLAN Untag ID field default 1 can be used to redefine the Native VLAN for the port If the Ethernet port is configured as an Access Port it can be configured with only one Untag VLAN ID and its membership includes only that o
40. Access Pointer ke e e acs E A E peed ame Zoneblex 7 IB2AAGEESS POINE aarte gnn eda da a a Sone ea delete a RAEN Installing the Access Point Before You Beginivuncd seer dk aes earl E S A E ots S a dee Prepare the Required Hardware and Tools 0 000 020 0000 eee eee Performa Site Survey sss cos cae eee enya et Sa eed eee ee eth Determine the Optimal Mounting Location and Orientation Step 1 Preconfigure the Access Point 00 cece eee eee Configuring for Management by ZoneDirector sirrien Configuring for Standalone Operation or for Management by FlexMaster Step 2 Verify Access Point Operation 0 cece e nee Connect the Access Point to the Network 0 0 0000 eee eee Associate a Wireless Client with the Access Point Check thie LEDS wie truer Medd ty eta at eae eed A bey Check the TRO69 Status FlexMaster Management Only Disconnect the Access Point from the Network 000000000 eae 45 Step 3 Deploy the Access Pointen enpe iyara t adage aden days R a baie 46 1 Choose a Location for the Access Point 2 2 0 0 0 000 c ccc eee e ees 46 2 Connect the Access Point to a Power Source and the Network 46 Troubleshooting Installati n sr ireen i a eee S 47 Navigating the Web Interface Logging Into the ZoneFlex Web Interface n unanunua naaar 49 Navigating the Web Interface 0 6 re erta
41. Copyright 2011 Ruckus Wireless To configure the device settings 1 Go to Configuration gt Device The Configuration gt Device page appears 2 In Device Name type a new name for the device or leave as is to accept the default device name RuckusAP The device name identifies the Access Point among other devices on the network 3 Optionally enter Device Location and GPS Coordinates to keep track of the physical location of the AP In Temperature Update specific models only enter the interval in seconds to record the internal temperature of the device 4 Under Service Provider Login change the login information as required e Username Type the name that you want to use for logging into the Web interface The default user name is super e Password Type the new password that you want to use The default password is sp admin The password must consist of six to 32 alohanumeric characters only e Confirm New Password Retype the new password to confirm 54 Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 46 Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Ruckus 7962 Multimedia Hotzone Wireless AP Configuring the Access Point Configuring Internet Settings 5 Click Update Settings to save and apply your changes Configuring Internet Settings Internet settings define how the Acce
42. Current Device Settings 0 00 00 cee eee eee 96 Viewing Current Internet Connection Settings 0 0 0 0 0 eee ee 97 Viewing Current Local Subnet Settings 0 0 000 cee eee eee 98 Viewing Current Wireless Settings 0000000 99 Viewing Associated Wireless Clients 0 0 000 0000 e eee eee eee 100 Changing the Administrative Login Settings 0 20 00 0000 101 Enabling Other Management Access Options 0000000000000 102 Viewing FlexMaster Management Status 0000000000000 106 Pointing the AP to FlexMaster 1 4 0 cseud tab ass mege Apna aa ages eel aea eae 107 Working with Event Logs and Syslog Servers 0000s 108 Enabling Logging and Sending Event Logs to a Syslog Server 108 Sending a Copy of the Log File to Ruckus Wireless Support 109 Saving a Copy of the Current Log to Your Computer 000 109 Upgrading the Firmware guess bei le wal uo id dads soul Vad 110 Upgrading Manually via FTP or TFTP 2 2 eee 110 Upgrading Manually via the Web 0 0 0 ee eee 111 Upgrading Manually via Local File 00 0 0 00 eee eee eee 111 Scheduling Automatic Upgrades 0 0 0 2 111 Rebooting the Access Polhit aac a We is dec ee 2 od bee 112 Resetting the Access Point to Factory Defaults 00 000 cece eee eee 113 RUNANING DIAGNOSTICS iana ote ed oe ea andar ng ede do
43. IPv Connection Type select Static IP 4 When the Internet Connection Settings options appear you can make changes to the following settings e Primary DNS Server The IP address of the primary Domain Name System DNS server e Secondary DNS Server The IP address of the secondary Domain Name System DNS server e Pv4 IPv6 Address Enter the static IP address that you want to assign to the AP in either IPv4 dot decimal or IPv6 colon separated format e Subnet Mask IPv4 Prefix Length IPv6 Enter the subnet mask or prefix length for the network e Gateway Enter the gateway IP address of the Internet interface 5 Click Update Settings to save your changes 58 Configuring the Access Point Configuring Internet Settings PPPoE Point to Point Protocol over Ethernet PPPoE is a Layer 2 protocol which uses the PPP Point to Point protocol to connect a client system to a server system over a one to one network link All traffic for a PPPoE connected client must go through the PPPoE server to reach the client A PPPoE server can therefore be used to route NAT firewall and perform QoS traffic shaping If a PPPoE server is used to distribute Internet access to subscribers the Access Point can be configured with a PPPoE username and password to authenticate with the PPPoE server PPPoE is available only for the IPv4 connection type PPPoE is not supported in IPv6 environments To set the IPv4 connection type to PPPoE
44. Local Subnets Radio 2 4G Radio 5G 192 168 11 7 00 22 fb ad 1b 2e Q Ruckus Wireless Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration amiant Manag rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless Changing the Administrative Login Settings The default user name is super and the default password is sp admin To prevent unauthorized users from logging in to the Web interface using these default admin istrator login settings Ruckus Wireless recommends that you change the default Web interface password immediately after your first login To change the default administrator login settings 1 Log into the Web interface 2 Go to Configuration gt Device The Device page appears 3 Under Service Provider Login change the default administrator login settings e In Username type a new user name that you will use to log in to the Web interface The default user name is super e In Password type a new password to replace the default password sp admin The password must consist of six to 32 alphanumeric characters only e In Password Confirmation retype the new password 4 Click Update Settings The message Your parameters were saved appears You have completed changing the default login settings The next time you log in to the Web interface make sure you use these updated login settings 101 Managing the Access Point En
45. Point Configuring Local Subnets Configuring Local Subnets ZoneFlex Access Points can be configured to provide routing network address trans lation NAT functionality by using the Local Subnets feature When a Local Subnet is enabled the standalone AP plays the role of a gateway router with the ability to manage its own subnets providing DHCP server and DNS cache functions for both wired and wireless clients These clients can be assigned private IP addresses from a user defined address pool Traffic from the client station in private address space appears on the outside as if generated by the AP itself In this way the AP performs Layer 3 packet forwarding not only for Hotspot WISPr usage but for standard usage as well Up to four IP subnets can be configured per AP each with its own VLAN and address range which cannot conflict with one other To configure a local subnet for router mode support 1 Go to Configuration gt Local Subnets The four tabs at the top Local Subnet 1 4 allow you to configure each of the four subnets independently 2 Click Enabled next to Subnet The local subnet configuration options appear 3 In Local IP Address enter an IP address for the gateway The default address for Subnet 1 is 192 168 40 1 This address can be used to access the AP s Web interface for configuration and monitoring from devices connected to this subnet 4 In Subnet Mask typically you would want to leave the setting at it
46. Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 3 2 4G LED WLAN Off The WLAN service is down Green The WLAN service is up at least one client is associated and signal quality is good RSSI gt 15 Flashing green two flashes every second The WLAN service is up but no clients are associated Amber The WLAN service is up at least one client is associated but signal quality is poor RSSI lt 15 4 5G LED WLAN Off The WLAN service is down Green The WLAN service is up at least one client is associated standalone or at least one downlink MAP is connected RAP or uplink RAP is connected MAP and signal quality is good RSSI gt 15 Fast flashing green two flashes every second The WLAN service is up but no clients are associated standalone no downlink MAPs are connected RAP or no uplink RAP is connected MAP Amber The WLAN service is up at least one wireless client is associated standalone or at least one downlink MAP is connected RAP or uplink RAP is connected MAP but signal quality is poor RSSI lt 15 Table 6 Number Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7962 side panel elements LED Button Name Description 5 HARD RESET Button Pushing and quickly releasing this internal button reboots the AP Pushing and holding
47. Port R ty nes Server Secret Support Info Update Settings Restore previous setti I Administration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless To configure 802 1X authentication settings on a WLAN 1 Go to Configuration gt Wireless The Configuration gt Wireless gt Common page appears NOTE If you are using a ZoneFlex 7363 7962 7982 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Click a Wireless tab to configure The Configuration gt Wireless gt Wireless page appears 3 Click the Encryption Method menu then click WPA The basic set of WPA specific encryption options appears on the page 4 Select 802 1X as the WPA Authentication mode Additional options appear Configure the following settings to customize your 802 1X authentication e RADIUS NAS ID Enter the network ID assigned to your RADIUS server e Authentication Server Required Enter the information needed to estab lish a connection between the Access Point and the RADIUS server e Accounting Server Optional Enter the information needed to establish this connection 6 Click Update Settings to save and apply the changes A confirmation message appears at the top of this page 77 Configuring the Access Point Configuring Wireless Settings 7 Click Go back to Wireless Configuration to reopen the previous page Setting Threshold Options Th
48. Ruckus WIRELESS Ruckus Wireless ZoneFlex Indoor Access Point Release 9 4 User Guide For the following indoor ZoneFlex AP models ZoneFlex 2942 802 11g Smart Wi Fi Access Point ZoneFlex 7942 802 11n Smart Wi Fi Access Point ZoneFlex 7962 Dual Band 802 11n Smart Wi Fi Access Point ZoneFlex 7341 802 11n Smart Wi Fi Access Point ZoneFlex 7343 802 11n Smart Wi Fi Access Point ZoneFlex 7363 Dual Band 802 11n Smart Wi Fi Access Point ZoneFlex 7321 802 11n Smart Wi Fi Access Point ZoneFlex 7982 Dual Band 802 11n Smart Wi Fi Access Point Part Number 800 70379 001 Rev B Published July 2012 www ruckuswireless com Contents About This Guide Document Conventions 0 00 cece ence tent e ne eae Related Documentation sie sedate cents ogee kant E Ao dea EE E oP dee a Documentation Feedback o sorana iien eee ce bd eee ee sce Un etn ds eck acca Introducing the ZoneFlex Access Point Overview of the ZoneFlex Access Point 0 0 c ccc cece eee ae Unpacking the ZoneFlex Access Point 0 0 0 002s Package Contents ssi cee ee ranti eii Reet A ea ees a Rae oe eth d Getting to Know the Access Point Features 0000000000000 cece eee ZoneFlex 2942 7942 Access Point 2 0 0 eee eee Zonerlex 7962 Access Roint veirat 2 Re aden oe tad oi ke De ad ZoneFlex 7341 Access Point 0000s ZoneFlex 7 343 Access POINT sdu dipiin ea uane pia ibi uapa ZoneFlex 7363 Access Point 00 0 0 ZoneFlex7321
49. SPr Location ID Specify the Hotspot location identifier This value is provided in the RADIUS access and accounting requests It is recommended that the value is in the form of isocc lt ISO_Country_Code gt cc lt E 164_Country_Code gt ac lt E 164_Ar ea_Code gt network lt SSID ZONE gt WISPr Location Name Specify the hotspot location and operator s name This value is provided in the RADIUS access and accounting requests It is recommended that the value is in the form of lt HOTSPOT_OPERATOR_NAME gt lt Location Location Description Specify the description of location This value is provided in the HTTP redirection Accounting Update Interval Specify the interval for RADIUS accouting requests Interim Redirect Interval Specify the interval after which users will be redirected to the login URL Maximum Session Time Enter the maximum session time in minutes Grace Period Specify the maximum time that a user may disconnect from the Hotspot service and return without the need to login again UAM Port with HTTP TCP port to bind to for authenticating clients using HTTP UAM Port with HTTPS TCP port to bind to for authenticating clients using HTTPS RADIUS Disconnect Port UDP port to listen to for accepting RADIUS disconnect requests Swap Input and Output Counters Swap the value of input counters packets octets and giga words and output co
50. Shows the FlexMaster server IP address or URL with which the AP is currently registered Last attempted contact Shows the date and time of the AP s last attempt to contact FlexMaster Date and time are specified in GMT or UTC which are accurate if a Network Time Protocol NTP server is configured Last successful contact Shows the date and time of the AP s last successful contact with FlexMaster Last contact result Shows the result of the last attempt to contact FlexMaster success or failure and failure error code if applicable Current time Shows the current date and time as known to the AP This timestamp is accurate if an NTP server is configured on the AP If there is no NTP server configured this timestamp is useful as a reference for comparison of the timestamps for Last attempted contact and Last successful contact Pointing the AP to FlexMaster Your ZoneFlex device is required to call home to register with your FlexMaster FlexMaster does not initiate initial contact To register successfully with FlexMaster your ZoneFlex device must know the FlexMaster server s URL thus entered on the device You will need TCP ports 80 and 443 between APs and FlexMaster when traversing Layer 3 firewall boundaries To point the AP to FlexMaster 1 Go to Administration gt Management 2 Under TR 069 SNMP Management Choice click Auto 3 In FlexMaster Server URL type the URL of the FlexMaster server 4 Togg
51. TP FTP Web Local Radio 2 4G Radio 5G FTP Options Firmware Server fwupdate1 ruckuswireless com Configuration Port 2 Device i iiaia E Image Control File zf7962_930_cntrl rcks Local Subnets Username 247962 J Radio 2 4G Password LALELE EEES Radio 5G aau Auto Upgrade Enabled Disabled Hotspot Changes made to this area apply to the Automatic Firmware Update Maintenance Satins es tem Upgrade E 7 Reset WARNING Upgrading the firmware could take a few minutes and your E network will not be available during this time Please do NOT remove or p power from your device until the upgrade finishes Administration i a oan Perform Upgrade Save parameters only Restore previous settings a e ry Ru Ickus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless Upgrading Manually via FTP or TFTP 1 2 In the Upgrade Method options click FTP or TFTP Click the host name field and then type the URL of the server Or click the IP address field and then type the IP address of the server Remember to start the URL with ftp 110 Managing the Access Point Upgrading the Firmware CAUTION Do not change any of the Image Control File Username or Password entries 3 Click Perform Upgrade A status bar appears during the upgrade process 4 After the upgrade is completed you must manually reboot the AP Upgrading Manually via the Web 1 In the Upgrade Method options click Web 2
52. The Configuration gt Wireless gt Common page appears NOTE If you are using a ZoneFlex 7363 7962 7982 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Click the Wireless tab that you want to configure The Configuration gt Wireless gt Wireless page appears 74 Configuring the Access Point Configuring Wireless Settings Click the Encryption Method menu and then click WPA An additional set of WPA specific options appear on this page preferred Review the encryption settings listed in Table 25 and then make changes as Table 25 Encryption settings Encryption Setting Description WPA Version Your options are WPA WPA2 or WPA Auto WPA Wi Fi Protected Access is the replacement security standard adopted by the Wi Fi Alliance in response to the security weaknesses of WEP WPA was developed as an interim measure prior to the ratification of the 802 11i standard which introduced WPA2 WPA2 provides stronger wireless security than WPA and is the recommended option However older wireless clients may not be compatible with WPA2 For example WPA2 support on Windows XP requires a Microsoft patch and is only available on Windows XP with Service pack 2 or later WPA Auto allows both WPA and WPA2 devices to operate on the same WLAN WPA Authentication PSK Pre Shared Key mode is suitable for home or personal use 802 1X mode uses a RADIUS server to verify user
53. a firmware update 2 4G LED WLAN Off The WLAN service is down Amber The WLAN is up but no clients are associated and no downlink MAPs are connected Green The WLAN is up and at least one client is associated No downlink MAPs are connected Slow flashing green one flash every two seconds The WLAN is up and at least one downlink MAP is connected No clients are associated Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is connected and at least one client is associated 5G LED WLAN Off The WLAN service is down Amber The WLAN is up but no clients are associated and no downlink MAPs are connected Green The WLAN is up and at least one client is associated No downlink MAPs are connected Slow flashing green one flash every two seconds The WLAN is up and at least one downlink MAP is connected No clients are associated Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is connected and at least one client is associated 21 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 12 shows the rear panel of ZoneFlex 7321 For a description of each rear panel part refer to Table 15 Figure 12 ZoneFlex 7321 rear panel e Table 15 ZoneFlex 7321 rear panel elements Number Item Name Description 1 10 100 1000 PoE Port One RJ 45 port for a 10 100 100
54. abling Other Manageme Ruckus 7962 Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration gt nt Access Options Figure 53 The Configuration gt Device page Multimedia Hotzone Wireless AP Configuration Device Need Help Device Name RuckusAP Device Location GPS Coordinates p e g 37 388 122 0258633 Temperature Update 30 30 7200 seconds Service Provider Login Username super m Current Password New Password Confirm New Password Update Settings Restore previous settings rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIREL Copyright 2011 Ruckus Wireless Enabling Other Management Access Options In addition to managing the AP via a Web browser through HTTPS several other management access options are available on the AP These options include manage ment access via HTTP Telnet and SSH You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR 069 SNMP Management Choice options If your ZoneFlex device is to be managed by FlexMaster then the FlexMaster information server URL and contact interval is preconfigured before you receive your ZoneFlex device NOTE If you are configuring the AP to be managed by FlexMaster remember to p
55. active Telnet port This field lists the default Telnet port of 23 only if Telnet is active You can manually change this port number if required SSH access By default this option is enabled active SSH port This field lists the default SSH port of 22 only if SSH is active You can manually change this port number if required HTTP access This option is disabled by default HTTP port This field lists the default HTTP port of 80 if HTTP has been activated You can manually change this port number if required HTTPS access By default this option is enabled This connection mode requires a security certificate a copy of which has been pre installed in the device HTTPS port This field lists the default HTTPS port of 443 only if HTTPS has been activated You can manually change this port number if required Certification Verification This notes whether the security certificate linked to the HTTPS settings has been passed or not Auto provisioning This setting is disabled by default and should only be enabled if using FlexMaster server for AP management 3 Ifyou want to use TR 069 or SNMP to manage the AP configure the settings listed in Table 33 Table 33 TR 069 and SNMP Management Options Option Description Auto Enables the ZoneFlex device to be managed by either SNMP server Ruckus Wireless ZoneDirector or Ruckus Wireless FlexMaster
56. anel of the ZoneFlex 7343 For a description of each rear panel part refer to Table 11 Figure 8 ZoneFlex 7343 rear panel HAI RESET 10 100 10 100 1000 eee l as AAAS A I y Caer gt y Table 11 ZoneFlex 7343 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time 2 HARD RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 3 10 100 Ports 2 Two RJ 45 ports for 10 100Mbps connections 4 10 100 1000 PoE One RJ 45 port for a 10 100 1000 PoE Power over Port Ethernet 802 3af connection 5 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port 16 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7363 Access Point ZoneFlex 7363 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 9 shows the front panel of the ZoneFlex 7363 For a description of each front panel part refer to Table 12 Figure 9 ZoneFlex 7363 front panel f e o o o o PWR OPT DIR 24G 5G Table 12 ZoneFlex 7363 front panel elements LED Description PWR LED Off Off
57. ation that was shipped with your operating system for information on how to modify the computer s IP address settings 1 On your Windows XP or Windows 7 computer open the Network Connections or Network and Dial up Connections control panel according to how the Start menu is set up e On Windows XP click Start gt Control Panel gt Network Connections e On Windows 7 click Start gt Control Panel gt Network and Internet gt Network and Sharing Center gt Change Adapter Settings 2 When the Network Connections window appears right click the icon for Local Area Connection and then click Properties NOTE Make sure that you configure the Local Area Connection properties not the Wireless Network Connection properties 3 When the Local Area Connection Properties dialog box appears select Internet Protocol TCP IP TCP IPv4 in Windows 7 from the scrolling list and then click Properties The Internet Protocol TCP IP Properties dialog box appears 4 Write down all of the currently active network settings You will need this informa tion later when you restore your computer to its current network configuration 36 Installing the Access Point Step 1 Preconfigure the Access Point 5 Click Use the following IP address and then configure the IP address settings with the values listed in Table 18 For a sample configuration refer to Figure 21 Table 18 Configure your computer s IP address settings IP addres
58. ction on the Administration gt Management page Figure 55 TR 069 status information Ruckus 7962 Multimedia Hotzone Wireless AP Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Log re LOGOUT m TRO69 SNMP Management Choice Auto SNMP and TR069 will work together I SNMP only D FlexMaster only D None DHCP Discovery FlexMaster Server URL http flexmaster intune server Digest authentication Username Digest authentication Password Periodic FlexMaster Inform Interval 15 minutes x TRO69 Status Currently Using URL Last Attempted Contact 2011 10 15 19 38 23 GMT using https flexmaster intune server Last Successful Contact not contacted yet Last Contact Result Sendinform failed Error code 21 Detail TCP UDP IP error 0 Current Time Mon Nov 28 15 00 53 2011 UTC Update Settings Restore previous setti 4 m uckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless 106 Managing the Access Point Enabling Other Management Access Options Table 34 lists the TR 069 status information that the AP provides Table 34 TR 069 status information Status Information Description Currently using
59. d Ruckus Wireless AP 4 Click Connect Your wireless client connects to the wireless network After the wireless client connects to the wireless network successfully the wireless client icon in the system tray changes to on Windows XP or R on Windows 7 Check the LEDs Perform a spot check using the LEDs to verify that the Access Point is operating normally Refer to the following sections for information on how to check the LEDs on each ZoneFlex AP model Single Radio APs ZoneFlex 2942 7942 7341 7343 7321 If the single radio Access Point is operating normally and your wireless client was able to associate with it a The WLAN LED is green a If you do not have Ruckus Wireless ZoneDirector on the network the DIR LED is off This indicates that the Access Point is operating in standalone mode If there is a ZoneDirector device on the network the DIR LED is green Dual Radio APs ZoneFlex 7363 7962 7982 If the dual radio Access Point is operating normally and your wireless client was able to associate with it a The 2 4G or 5G LED is green a If you do not have Ruckus Wireless ZoneDirector on the network the DIR LED is off This indicates that the Access Point is operating in standalone mode If there is a ZoneDirector device on the network the DIR LED is green Check the TRO69 Status FlexMaster Management Only If you configured the Access Point to report to a FlexMaster server on the network make sure
60. date 23 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 16 ZoneFlex 7982 front panel elements LED Description AIR LED e Off The Access Point is operating as a Standalone or RootAP e Green The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is good e Fast flashing green two flashes every second The AP is functioning as a Mesh AP MAP and the wireless signal to its uplink AP is fair e Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink 2 4GHz LED e Off The WLAN service is down e Green The WLAN is up and at least one client is associated e Amber The WLAN is up No clients are associated 5GHz LED e Off The WLAN service is down e Amber The WLAN is up but no clients or downlink MAPs are associated connected e Green The WLAN is up and at least one client is associated No downlink MAPs are connected e Slow flashing green one flash every two seconds The WLAN is up and at least one downlink MAP is connected No clients are associated e Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is connected and at least one client is associated 24 Rear Panel Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 14 shows the rear panel of the ZoneFlex 7982 For a
61. description of each rear panel part refer to Table 17 Figure 14 ZoneFlex 7982 rear panel a aa a gt oa a _g Table 17 ZoneFlex 7982 rear panel elements Number Item Name Description One RJ 45 port for a 10 100 1000 connection One RJ 45 port for a 10 100 1000 PoE Power over Ethernet 802 3af connection Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port 1 10 100 1000 Port 2 10 100 1000 PoE Port 3 Power 4 RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 25 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features 26 Installing the Access Point In This Chapter Before You Degi epesi crier Gens eende Dada vesuwone eae db a wd Mateo ee 27 Step 1 Preconfigure the Access Point 0 0 0 cece eee eee 34 Step 2 Verify Access Point Operation 6 6 25 6 eee inciri ee eee ee 43 Step 3 Deploy th Access Point o u 0 cc cae ceded ee bebe ewad ed 46 Troubleshooting InstallatiGht seyc wcew ddee nied we tae ease ENR EAS 47 Before You Begin Before starting with the installation make
62. e Amber Boot up in process e Green On OPT LED Not used in this model DIR LED e Off The AP is not being managed by ZoneDirector standalone mode e Green The AP is being managed by ZoneDirector e Slow flashing green one flash every two seconds The AP is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second The AP is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 17 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 12 ZoneFlex 7363 front panel elements LED Description 2 4G LED WLAN Off The WLAN service is down Green The WLAN service is up at least one client is associated and signal quality is good RSSI gt 15 Flashing green two flashes every second The WLAN service is up but no clients are associated Amber The WLAN service is up at least one client is associated but signal quality is poor RSSI lt 15 5G LED WLAN Off The WLAN service is down Green The WLAN service is up at least one client is associated standalone or atleast one downlink MAP is connected RAP or uplink RAP is connected MAP and signal quality is good RSSI gt 15 Fast flashing green two flashes every second The WLAN service is up but no clients are associated standalone no d
63. e Limiting Rate Limiting allows you to cap the per client data transfer rates for a specific WLAN To enable per station rate limits 1 Go to Configuration gt Wireless NOTE If you are using a ZoneFlex 7363 7962 7982 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Select the WLAN that you want to configure from the tabs at the top of the page 3 Click the Edit Settings button next to Rate Limiting The Rate Limiting page appears 4 Set the maximum Downlink and Uplink rate per station 5 The table below updates to show the maximum transfer rate per station for each traffic type 79 Configuring the Access Point Configuring Wireless Settings 6 Click Update Settings to save your changes Figure 41 Limit per station traffic rates on a specific WLAN Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Advanced Wireless Rate Devic reer P Limiting Wireless 1 Internet Need Help Local Sulnets Downlink Uplink noise Per Station Traffic Rate 5 00 mbps link per station x 1 00 mbps link per station i Configuration Maximum traffic rate on per station basis Device ae Downlink Uplink Internet le Rate kbps Ceiling kbps Buffer pkts Local Subnets Voice 128 128 128 128 10 10 Radio 2 46 Video 1250 250 5000 1000 50 50 ease Best Effort 2500 500 5000 1000 50 50 Ethernet Port g Background 100 1
64. e following options allow you to fine tune the Protection Mode behavior set previously on the Configuration gt Wireless gt Advanced gt Common page After activating a Protection Mode you can open each Wireless tab and customize the threshold settings which determine what is put into effect and when CAUTION Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT support professional To customize Protection Mode Threshold settings 1 Goto Configuration gt Wireless The Configuration gt Wireless gt Common page appears NOTE If you are using a ZoneFlex 7363 7962 7982 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Click the tab for the Wireless WLAN that you want to configure The Configu ration gt Wireless gt Wireless page appears 3 Look for Threshold Settings and then click Edit Settings The Configuration gt Wireless gt Advanced gt Wireless page appears 4 Review the options listed in Table 26 and then make any needed changes Table 26 Threshold options Option Description Beacon Interval The default value is 100 The value indicates the frequency interval of the beacon in milliseconds A beacon is a broadcast packet sent by the AP to synchronize the wireless network Data Beacon Rate The default value is 1 The value indicates the interval of the Delivery Traffic Indicat
65. e information on ZoneFlex Outdoor Access Points ZoneFlex 7731 Wireless Bridge or ZoneFlex 7025 Multimedia Wi Fi Wall Switch For information on those ZoneFlex models along with Ruckus Wireless MediaFlex and MetroFlex product lines and FlexMaster server refer to their respec tive documentation available from support ruckuswireless com Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2942 7942 Access Point The side panel of ZoneFlex 2942 7942 features four LED indicators that can be used to assess both device and network status The rear view displays the connector panel which includes the LAN ports and the optional external antenna connection Refer to the following illustrations and tables to learn more Side Panel Features The ZoneFlex 2942 7942 chassis includes a Kensington lock on the side of the unit opposite the OPT and DIR LEDs and a lockable sliding door shown in Figure 1 that hides and protects the rear connector I O panel and status LEDs As your AP may be placed in a public location the lock and door mechanisms can help prevent tampering or theft Figure 1 ZoneFlex 2942 7942 side panel features Table 3 lists the various LED states on ZoneFlex 2942 7942 and describes what each LED state means It also describes how to use the HARD RESET button and other elements on the side panel Table 3 ZoneFlex 2942 7942 side panel elements Number LED Button Name Descr
66. ector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 14 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 10 ZoneFlex 7343 front panel elements LED Description WLAN LED Off The WLAN service is down Amber The WLAN service is up and no clients are associated standalone or no wireless clients and no downlink MAPs are connected RAP Green The WLAN service is up and at least one wireless client is associated If Mesh is enabled no downlink MAPs are connected Fast flashing green The WLAN service is up at least one client is associated and at least one Mesh downlink is connected Slow flashing green At least one Mesh downlink is connected and no clients are associated AIR LED Off The WLAN service is down Green The AP is functioning as a RAP or MAP and the uplink signal is good Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink Fast flashing green two flashes every second The AP is functioning as a MAP and the wireless signal to its uplink AP is fair 15 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 8 shows the rear p
67. ed Internet Insert DHCP option 82 Enabled Disabled Local Subnets Radio 2 4G x m as Encryption Method WEP Z 11n performance not available with WEP encryption Radio 5G Authentication Mode Open Ethernet Ports Hotspot Encryption Strength 64 bit 10 hex digits 5 ASCII keys z a Maintenance Key Entry Method Hexadecimal J ASCII Text Upgrade WEP Key Reboot Reset Key index alg Support Info Administration Update Settings Restore previous setti a rn Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP gt WIRELESS Copyright 2011 Ruckus Wireless To configure WLAN specific WEP encryption settings 1 Go to Configuration gt Wireless The Configuration gt Wireless gt Common page appears 72 Configuring the Access Point Configuring Wireless Settings NOTE If you are using a ZoneFlex 7363 7962 7982 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Click the Wireless tab that you want to configure The Configuration gt Wireless gt Wireless page appears 3 Click the Encryption Method menu and then click WEP An additional set of WEP specific encryption options appear on this page 4 Review the encryption settings listed in Table 24 and then make changes as required Table 24 WEP Options Encryption Setting Description Authentication Mode Open is the only authentication mode available with WEP encryption Encryption Strength e
68. ed settings listed in Table 22 as required 67 Configuring the Access Point Configuring Wireless Settings Table 22 Advanced wireless common settings Option Description Transmit Power The default setting is Full Select the level of transmit power from the drop down menu This option sets the maximum transmit power level relative to the predefined power this value differs according to the current country code Protection Mode Inactive by default If you activate protection you control how 802 11 devices know when they should communicate with another device This is important in a mixed environment of both 802 11b and 802 11g 11n clients WARNING Activating this option and configuring the settings boosts the interoperability of 802 11b and 802 11g 11n devices but will severely decrease performance e CTS only Choose this option to force all destination devices to acknowledge their ability to receive data when a transmission is initiated Use this option for compliance with the Wi Fi Alliance certification e RTS CTS Choose this option to force both sending and receiving devices to confirm a data exchange on both ends before proceeding 3 Click Update Settings to save and apply the changes 68 Configuring the Access Point Configuring Wireless Settings Configuring Wireless Settings The Access Point provides up to eight wireless LANs per radio that can be individually configured t
69. eir wireless network connection application tabs in addition to the settings described above although it is not necessary for i gt NOTE You may also configure other wireless settings on this and other Wireless completing the Access Point installation 5 Click Update Settings You have completed configuring the basic wireless settings of the Access Point 40 Installing the Access Point Step 1 Preconfigure the Access Point Figure 24 The Configuration gt Wireless gt Wireless 1 tab Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Wireless 1 E Sii T Common Wireless 1 Wireless 2 Wireless 3 Wireless 4 Wireless 5 Wireless 6 Wireless 7 Internet Need Help Local Subnets Radio 2 46 Wireless Network Wireless 1 Radio 5G Wireless Availability Enabled Disabled Configuration Broadcast SSID Enabled Disabled Device SSID Ruckus Wireless AP Internet Local Samet Threshold Settings Edit Settings Radio 2 46 Rate Limiting Edit Settings Radio 5G Ethernet Ports Access Control Edit Settings Hotspot Packet Forward Bridge toWAN Hotspot Service None Maintenance k Upgrade Access VLAN 1 Reboot Rass Dynamic VLAN Enabled Disabled Sopot mea Insert DHCP option 82 Enabled Disabled Administration Management Encryption Method Disabled z Diaenostis z amp RUC ku S Ruckus 7962 Multimedia Hotzone Wireless AP Hotei Copyrigh
70. en the Status column shows Connected this indicates that the Access Point has successfully registered with ZoneDirector and that it can now be moved to its destination Layer 2 or Layer 3 network 3 Disconnect the Access Point from the Power Source 1 Disconnect the Access Point from the power source 2 Verify that the power LED on the rear panel of the Access Point is off 3 Continue to Connect the Access Point to the Network on page 43 35 Installing the Access Point Step 1 Preconfigure the Access Point gt Configuring for Standalone Operation or for Management by FlexMaster This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by Ruckus Wireless FlexMaster server if you have one installed on the network What You Will Need Before starting with the configuration task make sure that you have the following requirements ready a An administrative computer notebook computer running Microsoft Windows 2000 XP Vista 7 a AWeb browser such as Google Chrome Mozilla Firefox 2 0 or later or Microsoft Internet Explorer 6 0 or later installed on the administrative computer a One Cat5e foil screened twisted pair FTP solid Ethernet cable 1 Prepare the Administrative Computer NOTE The following procedure is applicable if the administrative computer is running Windows XP or Windows 7 If you are using a different operating system refer to the document
71. ent Reach Excellent on Excellent Reac r When wall mounted ZoneFlex 7341 7343 7363 7321 and 7982 should be staggered to maximize coverage 31 Installing the Access Point Before You Begin Figure 19 ZoneFlex 7341 7343 7363 7321 7982 recommended wall mounting orientation Excellent Reach eal oem Excellent Reach Installing the Access Point Before You Begin Figure 20 ZoneFlex 7341 7343 7363 7321 7982 wall mounting in a corridor top view Excellent Limited _ ES Excellent 33 Installing the Access Point Step 1 Preconfigure the Access Point gt y Step 1 Preconfigure the Access Point The procedure for completing the Access Point s essential configuration depends on whether you want it to be managed by either ZoneDirector or FlexMaster or to operate as a standalone Access Point Refer to the section that is relevant to your deployment a Configuring for Management by ZoneDirector Configuring for Standalone Operation or for Management by FlexMaster Configuring for Management by ZoneDirector If ZoneDirector is installed on the network you do not need to preconfigure the Access Point Simply connect the Access Point to same Layer 2 subnet as ZoneDirector and when the Access Point starts up it will discover and register with ZoneDirector automatically NOTE In addition to using Layer 2 auto discover
72. er channels available and more interference with other wireless signals Country Code This option if enabled lets you select your country or region code Advanced Settings Refer to Reviewing Common Advanced Settings on page 66 AeroScout RFID Select Enabled to enable AeroScout RFID tag detection 64 Configuring the Access Point Configuring Wireless Settings External Antenna NOTE This option only appears if you are using the ZoneFlex 2942 AP The ZoneFlex 2942 AP provides an external antenna port in case you want to attach an external antenna to extend the range of your wireless network To enable the AP to use the external antenna select the Enabled option in this section This option is disabled by default CAUTION Selecting the incorrect country or region may result in violation of appli cable laws If you purchased the Access Point in the United States you do not need to set the country code manually Ruckus Wireless devices that are sold in the US are preconfigured with the correct country code and this setting is non configurable 3 If you are using AeroScout Tags in your organization to locate assets or personnel you can use your ZoneFlex AP to relay location or presence data from the AeroScout Tags to the AeroScout Engine via Wi Fi To enable the AP to relay AeroScout data click the Enable option in AeroScout RFID tag detection To check the status of the AeroScout co
73. er to 128 entries Some manufacturers produce devices using more than one OUI in which case you may need to enter each applicable one 7 Click Update to save your changes Assuming all parameters you entered are acceptable that row will be added to the table You have completed adding an entry to the MAC address table If you have additional MAC addresses you want included click Add new entry and then repeat these steps until you have entered all the stations you want There is a limit of 128 rows Removing a MAC Address To remove a MAC address from the ACL table click the Cancel button under the Remove column and then click Update The ACL table refreshes and the MAC address that you deleted disappears from the table Configuring Ethernet Ports The Ethernet Ports configuration page allows you to define how the Access Point s Ethernet ports behave You can disable ports entirely define trunking and packet forwarding behavior configure 802 1X authentication settings and configure VLAN settings for each port individually from this page 82 Configuring the Access Point Configuring Ethernet Ports Figure 43 The Configuration gt Ethernet Ports page Ruckus 7962 Multimedia Hotzone Wireless AP Status Configure Ethernet Ports Device Need Help Internet 7 Local Subnets Port1 a ble Access Port z Radio 2 4G Packet Radio 5G Fand Bridge to WAN i 3 802 1X Disabled Configurati
74. et port 6 Restore the Administrative Computer s Network Settings 1 On your Admin computer open the Network Connections or Network and Dial up Connections control panel according to how the Start menu is set up 42 Installing the Access Point Step 2 Verify Access Point Operation e On Windows 7 click Start gt Control Panel gt Network and Internet gt Network and Sharing Center gt Change Adapter Settings e On Windows XP click Start gt Control Panel gt Network Connections 2 When the Network Connections window appears right click the icon for Local Area Connection and then click Properties 3 When the Local Area Connection Properties dialog box appears select Internet Protocol TCP IP TCP IPv4 in Windows 7 from the list and then click Proper ties The TCP IP Properties dialog box appears 4 Restore the computer s network settings by typing the original IP address settings in the TCP IP Properties dialog box 5 On the TCP IP Properties dialog box click OK to close it 6 Click OK again to close the Local Area Connection Properties dialog box You are now ready to connect the Access Point to your network Step 2 Verify Access Point Operation Before deploying the Access Point in your environment Ruckus Wireless strongly recommends that you verify that the Access Point is operating correctly To do this you will need to connect the Access Point to your live network temporarily and make sure that t
75. guration etc are options that when clicked open the related workspace in the area to the right Tabs Contains additional options for the configuration page For example the Configuration gt Wireless page includes one tab for common wireless configuration and eight tabs for each of the available WLANs Workspace This large area displays features options and indicators relevant to your menu bar choices Logout Button Click this button to log out of the AP 50 Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Table 21 ZoneFlex AP Web interface elements Element Description Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace If You Are Using a Dual Band ZoneFlex Access Point If your ZoneFlex AP model is 7363 7962 7982 note that elements on the Web interface menu are slightly different from the other single band ZoneFlex AP models Dual band ZoneFlex APs have one 2 4GHz radio for 802 11b g n clients and one 5GHz radio for 802 11a n clients The wireless settings for these two radios need to be configured separately which is why the dual band AP Web interface has the Radio 2 4G and Radio 5G menu items instead of a single Wireless menu item in other models Figure 27 highlights the differences between the ZoneFlex 2942 and ZoneFlex 7962 menus Figure 27 Menu items are slig
76. h 20 Mhz Country Code US Internet Local Subnets Configuration AeroScout RFID Internet AeroScout RFID tag detection Disabled Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot m AeroScout Engine communication daemon Down Maintenance Upgrade Reboot Reset Support Info Administration gement Manag rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS A peers Viewing Associated Wireless Clients A usage monitoring capability has been built into the Access Point to help you monitor wireless clients that are associated with your wireless network To view associated wireless clients 1 Go to Status gt Wireless The Status gt Wireless page appears NOTE If you are using a ZoneFlex 7363 7962 7982 AP go to Status gt Radio 2 4G or Status gt Radio 5G 2 Click any of the Wireless tabs Wireless clients that are associated with this particular wireless network appear under Connected Devices 100 Managing the Access Point Changing the Administrative Login Settings Figure 52 Viewing connected devices Ruckus 7962 Multimedia Hotzone Wireless AP Status E Status Radio 2 4G Device reer Wireless 6 f Wireless 7 Internet Need Help Local Subnets SSID Ruckus Wireless Radio 2 46 BSSID 04 4f aa 0c b1 08 Radio 5G Wireless Status Up Broadcast SSID Enabled Encryption Mode Disabled Configuration Device Internet
77. he currently assigned IP address and subnet mask listed below e To force the AP to release its DHCP assigned IP address click Release DHCP This will disconnect the user from Web interface as the system reverts to its default IP address Log in to the device using the default IP address 192 168 0 1 and click on Renew DHCP to request a new lease from the DHCP server e Click Renew DHCP to request a new IP address lease from the DHCP server Note The IP address may or may not change depending on the lease time offered to this device 4 Click Update Settings to save your settings Static IP There are at least two instances when you would want to configure a static IP address for the Access Point a Ifthe current IP address that the Access Point is using consistently conflicts with that of another device on the network a If you want to switch from DHCP to static IP addressing for use in managing or maintaining the Access Point Unless you are able to determine the IP address assigned by the DHCP Auto Config uration server to the Access Point it may prove helpful for anyone needing adminis trative access to assign a static IP address To assign a static IP address to the AP 1 Go to Configuration gt Internet The Configuration gt Internet page appears 2 You can configure static addresses for IPv4 IPv6 or both The AP will maintain both sets of IP address settings if both are configured 3 In IPv4 Connection Type or
78. he network connection works and that wireless clients are able to associate with the Access Point and connect to your network and the Internet NOTE The network and power connections that you will be making in this step are temporary Connect the Access Point to the Network 1 Connect the Ethernet cable from a LAN RJ 45 port on the Access Point to your network s router or switch 2 Reconnect the Access Point to a power source You have completed connecting the Access Point to your live network Perform the tasks described in the following sections to verify that the Access Point is operating normally Associate a Wireless Client with the Access Point 1 On the administrative computer verify that the wireless interface is enabled On Windows XP click All Programs gt Connect To gt Wireless Network Connection to enable the wireless interface Other operating systems are similar 2 Connect your admin computer to the wireless network 43 Installing the Access Point Step 2 Verify Access Point Operation e Windows XP In the system tray right click the Wireless Network Connec tion icon and then click View Available Wireless Networks e Windows 7 Left click the JJ icon 3 Inthe list of available wireless networks click the network with the same SSID as you configured in Configure Wireless Settings on page 40 For example if you set the SSID to Ruckus Wireless AP click the wireless network name
79. he top of the Access Point is pointing in the general direction of its wireless clients The recommended orientation differs slightly depending on the Access Point model See the following sections according to your particular model e ZoneFlex 2942 7942 7962 Orientation e ZoneFlex 7341 7343 7363 7321 and 7982 Orientation ZoneFlex 2942 7942 7962 Orientation The dome shaped ZoneFlex APs 2942 7942 7962 have a wider horizontal plane coverage area when mounted on the ceiling or desktop compared to the other ZoneFlex APs Figure 15 Recommended orientation for maximum horizontal plane coverage Limited Reach 29 Installing the Access Point Before You Begin Figure 16 Recommended orientation for maximum vertical plane coverage Excellent Reach Good m P a Nz Excellent Reach f a ee Figure 17 Recommended orientation for maximum mesh coverage Limited Limited Reach Reach Excellent Ea Excellent 30 Installing the Access Point Before You Begin ZoneFlex 7341 7343 7363 7321 and 7982 Orientation ZoneFlex 7341 7343 7363 7321 and 7982 have a more rounded coverage area and less horizontal range when mounted horizontally compared to the dome shaped ZoneFlex 2942 7942 and 7962 APs Figure 18 ZoneFlex 7341 7343 7363 7321 7982 recommended ceiling mounting orientation Limited Reach We DM Excell
80. htly different in single band APs left and dual band ZoneFlex AP models right Ruckus 2942 Multi Ruckus 7962 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets Configuration Device Internet ocal Subne Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics rx Ruckus WIRELESS Status Device Configuration Radio 2 4G Common Internet Local Subnets Radio 2 4G Radio Network Radio 2 4G Radio 5G Wireless Mode 2 4GHz 802 11b g n Configuration Channel SmartSelect x satis Channel Width 20 MHz Internet PES ea Hz Country Code United States m Advanced Settings Edit Common Settings AeroScout RFID AeroScout RFID tag detection Disabled Enabled Maintenance Upgrade Reboot Reset Support Info Update Settings Restore previous settings Administration Management Diaen rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP 51 Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point 52 Configuring the Access Point In This Chapter Configuring Device Settings scarcer ds sisisi treck nds awe KEEA 54 Configuring Internet Settings sssr srerrirrrrist iriri trik r EErEE 55 Configuring Local Subnets oo tle cease aed datoak i dant ak deie akai 61 Configuring Wireless Settings
81. ically to Radio 2 3 If you made any changes to the Common tab click Update Settings 39 Installing the Access Point Step 1 Preconfigure the Access Point 4 Continue to Configure Wireless Settings below Figure 23 The Configuration gt Wireless gt Common tab Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Common Device Internet Local Subnets Radio 2 46 Radio Network Radio 2 4G Radio 5G Wireless Mode 2 4GHz 802 11b g n Configuration Channel SmartSelect x Device Channel Width 20 MHz Internet Local Subnets Country Code United States Radio 2 46 Advanced Settings Edit Common Settings Radio 5G r AeroScout RFID Ethernet Ports Hotspot AeroScout RFID tag detection Disabled Enabled Maintenance Upgrade Update Settings Restore previous settings Reboot Reset Support Info Administration _ Management Diaenosti rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELE Copyright 2011 Ruckus Wireless Configure Wireless Settings 1 Click one of the Wireless tabs 2 In Wireless Availability click Enabled 3 In Broadcast SSID click Enabled 4 Clear the SSID box and then type a unique and descriptive name that you want to call this wireless network For example you can type Ruckus Wireless AP This SSID is the name that will help users identify this wireless network in th
82. in maximizing radio range As a general rule radio range is increased by mounting the antennas higher off of the ground a Physical environment Clear or open areas provide better radio range than closed or filled areas The less cluttered the operating environment the greater the wireless range a Obstructions building materials and sources of interference Physical obstruc tions such as concrete pillars steel beams and filing cabinets can block or hinder wireless communication Avoid installing the Access Point in a location where there is an obstruction between sending and receiving devices A number of machines and electronic devices that emit radio waves cranes wireless phones microwave ovens satellite dishes interfere with and block wireless signals Building materials used in construction also influence radio signal penetration For example drywall construction permits greater range than concrete blocks For more Access Point placement guidelines refer to Determine the Optimal Mounting Location and Orientation 28 Excellent Reach Installing the Access Point Before You Begin Determine the Optimal Mounting Location and Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless network In general Ruckus Wireless recommends installing the Access Point away from obstructions and sources of interference and ensuring that t
83. ink port and eventually to their external destinations using Layer 2 forwarding Local Subnet NAT and Route to WAN This setting allows routing of packets to their destinations using Layer 3 network address translation NAT Bridge to L2TP Tunnel Uses Layer 2 Tunneling Protocol to deliver packets encapsulated with an L2TP header in UDP datagrams Local Subnet This option appears if you have selected Local Subnet and Route to WAN under Packet Forwarding and you have selected Access Port as the port type This option allows you to select which subnet this port s traffic will be part of You must have previously configured a subnet from the Configuration gt Local Subnets page before it becomes available here 802 1X Configure the port as an 802 1X authenticator or supplicant The following options are available a Disabled No 802 1X controls are applied to this port a Authenticator Port based Only one of the attached MAC hosts must be authorized for all hosts to be granted access to the network a Authenticator MAC based Each MAC host is individually authenticated Supplicant The port acts as a supplicant to an upstream authenticator Configure a port as Supplicant if the port is a Trunk Port used to connect the AP to a LAN switch See Working with 802 1X on Wired Ethernet Ports on page 86 for more information 84 Configuring the Access Point Configuring Ethernet Ports VLAN
84. ink MAP is connected No clients are associated Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is connected and at least one client is associated 5 HARD RESET Button Pushing and quickly releasing this button reboots the AP Pushing and holding it for six seconds resets the AP to factory defaults 6 Sliding Door Protects the ports buttons and connector on rear panel Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3 ZoneFlex 2942 7942 side panel elements Number LED Button Name Description 7 Kensington Lock The Kensington lock feature located on the opposite side of the unit from the pictured LEDs is designed to prevent the sliding door from opening thus locking the unit The Kensington lock works with a Kensington MicroSaver lock 8 Power LED front Off Off e Red Boot up in process e Green On Rear Panel Features Figure 2 shows the rear panel of the ZoneFlex 2942 7942 For a description of each rear panel part refer to Table 4 Figure 2 ZoneFlex 2942 7942 rear panel features WARNING For units with Power over Ethernet PoE These products and all inter connected equipment must be installed indoors within the same building including the associated LAN connections as defined by Environment A of the IEEE 802 3af Standard Introducing the ZoneFlex Access Point Getting to Know the Access Point
85. ion Message DTIM This is a countdown field that the device uses to inform its clients of the next window for listening to broadcast or multicast messages RTS CTS Threshold The default value is 65535 This option determines at what packet length the RTS CTS function is triggered A lower threshold may be necessary in an environment with excessive signal noise or hidden nodes but may result in some performance degradation 78 Configuring the Access Point Configuring Wireless Settings 5 Click Update Settings to save and apply the changes A confirmation message appears at the top of the page You have completed configuring the threshold options To reopen the previous page click the Go back to Wireless Configuration link Figure 40 Threshold settings Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Advanced Wireless 1 Device Internet Local Subnets Radio 2 4G Radio 5G Beacon Interval 100 100 200 1000 Data Beacon Rate DTIM 1 1 255 RTS CTS Threshold 65535 256 65535 Configuration Device Update Settings Restore previous settings Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Go back to Wireless Configuration m Maintenance Upgrade Reboot Reset Support Info Administration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless Rat
86. iption 1 OPT LED Not used in this model Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3 Number ZoneFlex 2942 7942 side panel elements LED Button Name Description 2 DIR LED Off The Access Point is not being managed by ZoneDirector standalone mode Green The Access Point is being managed by ZoneDirector Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 3 AIR LED Off The WLAN service is down Green The AP is functioning as a Root AP RAP or Mesh AP MAP and the uplink signal is good Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink Fast flashing green two flashes every second The Access Point is functioning as a Mesh AP and the wireless signal to its uplink AP is fair 4 WLAN LED Off The WLAN service is down Amber The WLAN is up but no clients are associated and no downlink MAPs are connected Green The WLAN is up and at least one client is associated No downlink MAPs are connected Slow flashing green one flash every two seconds The WLAN is up and at least one downl
87. le be 114 Where to Find More Information 0 000 eee eee eee 116 Index About This Guide About This Guide This guide describes how to install configure and manage the Ruckus Wireless ZoneFlex Access Point This guide is written for those responsible for installing and managing network equipment Consequently it assumes that the reader has basic working knowledge of local area networking wireless networking and wireless devices NOTE If release notes are shipped with your product and the information there i gt differs from the information in this guide follow the instructions in the release notes Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF or HTML on the Ruckus Wireless Support Web site at http support ruckuswireless com Document Conventions Table 1 and Table 2 list the text and notice conventions that are used throughout this guide Table 1 Text Conventions Convention Description Example monoe bac Represents informationasit Device name gt appears on screen monospace bold Representsinformationthat Device name gt set you enter ipaddr 10 0 0 12 default font bold Keyboard keys software On the Start menu click All buttons and field names Programs italics Screen or page names Click Advanced Settings The Advanced Settings page appears About This Guide Table 2 Notice Conventions
88. le the Contact FlexMaster every drop down list to select how frequently the device will check the FlexMaster server for any pending configuration changes available for that ZoneFlex unit On the FlexMaster side this field is referred to as the Periodic Inform Interval 5 Click Update Settings to save your changes After the AP registers with FlexMaster this Administration gt Management page will show the communication status between the AP and FlexMaster 107 Managing the Access Point Working with Event Logs and Syslog Servers Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 46 Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration Management Working with Event Logs and Syslog Servers Both the Maintenance gt Support Info and Administration gt Log pages can be used to view the AP s current log file text You can use the former to send the log to Ruckus Wireless support directly or save it to a local file and use the latter to configure automatic delivery of log files to a syslog server Enabling Logging and Sending Event Logs to a Syslog Server If you have a syslog server on the network you can configure the Access Point to send the device logs to the server You will need to enable logging if disabled and configure the Access Point to send logs to the syslog server 1 Go to Administration gt Log The Administration
89. mmunication agent which relays location data from AeroScout Tags to the AeroScout Engine go to the Status gt Wireless page Refer to Viewing Current Wireless Settings on page 99 for more informa tion NOTE For other AeroScout related configuration refer to the AeroScout documen tation that was shipped with your AeroScout Tag and AeroScout Engine NOTE If ZoneDirector exists on the network you can enable AeroScout RFID tag detection on all its managed APs at once Refer to the ZoneDirector online help for more information 4 Click Update Settings to save your settings 65 Configuring the Access Point Configuring Wireless Settings Figure 34 The ZoneFlex 7321 can be configured to operate in either 2 4GHz or 5GHz mode Ruckus 7321 Multimedia Hotzone Wireless AP Status Configuration Wireless Common Device Internet Need Help Local Subnets Wireless Wireless Mode Configuration Geen Device Channel Width Internet Country Code United States bet aa ings wire Advanced Settings EditCommon Settings Ethernet Ports AeroScout RFID Hotspot AeroScout RFID tag detection Disabled Enabled Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Log WIRELESS rx Ruckus Ruckus 7321 Multimedia Hotzone Wireless AP Copyright 2012 Ruckus Wireless Reviewing Common Advanced Settings Advanced wireless settings sho
90. n configure upload and download limits per station For more information see Rate Limiting on page 79 Access Control This button opens a page where you can configure access controls for the WLAN For more information see Controlling Access to the Wireless Network on page 80 Packet Forwarding Isolated Selecting Isolated causes the traffic from this WLAN to terminate at the Access Point Bridge to WAN The default setting Bridge to WAN forwards packets arriving on this WLAN to the WAN uplink port and eventually to their external destinations using Layer 2 forwarding Local Subnet NAT and Route to WAN This setting allows routing of wireless packets to their destinations using Layer 3 network address translation NAT Bridge to L2TP Tunnel Uses Layer 2 Tunneling Protocol to deliver packets encapsulated with an L2TP header in UDP datagrams 70 Hotspot Service Configuring the Access Point Configuring Wireless Settings Select a Hotspot configuration from the list to enable Hotspot service on this WLAN if you have configured it from the Configuration gt Hotspot page See Configuring Hotspot Service on page 88 Local Subnet This option appears if you have selected Local Subnet NAT and Route to WAN under Packet Forwarding and allows you to choose which subnet this WLAN s traffic will be part of You must have previously configured a subnet from the Configuration gt Local S
91. nd apply the changes A confirmation message appears at the top of this page 5 Click Go back to Wireless Configuration to reopen the previous page 71 Configuring the Access Point Configuring Wireless Settings AN AN Using WEP Wired Equivalent Privacy WEP is a security algorithm for 802 11 wireless networks designed to provide data confidentiality comparable to that of a wired network WEP uses a pre shared key for encrypting data frames that is shared among all users of the wireless network For this reason and others WEP has been discredited as a security mechanism and should be avoided in favor of WPA if at all possible CAUTION WEP encryption has been proven to be easily circumvented Therefore Ruckus Wireless recommends using WPA whenever possible and only use WEP if your client devices do not support WPA CAUTION Using WEP encryption limits the performance of the AP to 802 11g rates If you select WEP encryption for a WLAN wireless devices that are capable of faster 802 11n transfer rates will be limited to 802 11g rates Figure 37 WEP settings Ruckus 7962 Multimedia Hotzone Wireless AP Status Threshold Settings Device aa iien Rate Limiting Edit Settings Local Subnets Access Control Edit Settings Radio 2 46 Packet Forward Bridge to WAN Z naosg Hotspot Service None x Configuration seems VERE Device Dynamic VLAN Enabled Disabl
92. ne VLAN If the Ethernet port is configured as a General Port it can be configured to include multiple VLANs in its membership and one Untag VLAN Configuring Hotspot Service Hotspot service can be deployed on standalone ZoneFlex APs through the Web interface At a minimum you must configure a login redirect URL and a RADIUS server to which users will be authenticated Additional options and controls are provided on subsequent pages To enable Hotspot service 1 Go to Configuration gt Hotspot 2 Click Enabled next to Hotspot Service 3 Review the settings in table Table 29 and make changes as needed Table 29 Hotspot configuration settings Setting Description UAM IP Address Specify the IP address of the UAM service Redirect unauth user to Redirect unauthenticated users to the specified URL login page 88 Configuring the Access Point Configuring Hotspot Service Setting Description After user is Select where you want to redirect the user after successful authenticated authentication e Redirect to the above URL return to the login URL configured above e Redirect to the URL the user intended to visit upon successful authentication go directly to the URL that the user originally entered typically the browser s home page e Redirect to specify a URL to which users are redirected after authentication This can be used to redirect users to a Login Successful page or a page that offers c
93. o provide different kinds of services for different kinds of wireless clients traffic types or different user groups Each WLAN can be configured with separate security settings VLANs access controls and rate limiting policies among other settings Figure 36 Wireless settings Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Wireless 1 E Devic P Common jj Wireless 1 f Wireless 2 f Wireless 3 f Wireless 4 f Wireless 5 f Wireless 6 f Wireless 7 Internet Need Help Local Subnets Badin ZAG Wireless Network Wireless 1 Radio 5G Wireless Availability Enabled Disabled Configuration Broadcast SSID Enabled Disabled Desna SSID Ruckus Wireless AP Internet Local Subnets Threshold Settings Edit Settings Radio 2 46 Rate Limiting Edit Settings Radio 5G Ethemet Porta Access Control Edit Settings Hotspot Packet Forward Bridge to WAN z F Hotspot Service None Maintenance kl Upgrade Access VLAN 1 Saot oe Dynamic VLAN Enabled Disabled SNEME Insert DHCP option 82 Enabled Disabled Administration Encryption Method Disabled z Management rx Rucku S Ruckus 7962 Multimedia Hotzone Wireless AP leaned Copyright 2011 Ruckus Wireless To configure wireless settings 1 Go to Configuration gt Wireless The Configuration gt Wireless gt Common page appears NOTE If you are using a ZoneFlex 7363 7962 7982 AP go to Configuration gt Radio 2 4G or Config
94. ocal Subnet Enable Auto update Device Interact Local Subnet 1 LocalSubnet2 LocalSubnet3 Local Subnet 4 Need Help Locat subnets Subnet Enabled ieee Local IP Address 192 168 40 1 nate MAC Address 04 4f aa 0c b1 01 Configura aa DHCP Server Enabled Starting IP Address 192 168 40 2 inant Ending IP Address 192 168 40 2 inca Pe ing ress 168 40 afai A VLAN 40 io 5G ocess H chen DHCP Clients Table Hotspot No current DHCP clients Maintenance Upgrade Reboot Reset Support Info a Administration Managemen Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless 98 Managing the Access Point Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using go to the Status gt Wireless page on dual band APs go to Status gt 2 4G or Status gt 5G Table 31 lists the descriptions of each common wireless setting Table 31 Common Wireless settings Setting Description Wireless Mode Shows the wireless mode that the AP is currently using Possible values include e Auto Select e 2 4GHz 54 Mbps e 2 4GHz 11 Mbps e 11ng Operates with 802 11n 802 11g and 802 11b devices in 2 4 Ghz spectrum only e 11na Operates with 802 11n and 802 11a devices in 5 GHz spectrum only Channel Shows the wireless channel that the AP is currently using If you set the wirele
95. od of obtaining an IP address DHCP or static IP Figure 49 The Status gt Internet page Ruckus 7962 Multimedia Hotzone Wireless AP gt gt p Status Internet Enable Auto update o Need Help Connection Status Up MAC Address 04 4f aa 0c b1 00 NTP Server ntp ruckuswireless com Radio 5G Configuration Dies masa Device Connection Type dhcp mioma IPv4 Address 192 168 0 1 total Sukne Pv4 Subnet Mask 255 255 255 0 Radio 2 46 IPv4 Gateway 192 168 0 1 Radio 5G Primary DNS Server Ethernet Ports Secondary DNS Server Hotspot DHCP Actions Renew DHCP Release DHCP Maintenance IPv6 Status Upgrade R ts Reset Connection Type autoconfig E fc00 1 7 Support Info s EVO Ac fe80 64f aaff fe0c b100 64 Administration ere aera Management Primary DNS Server X e rr Rucku S Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS e 2011 Wireless 97 Managing the Access Point Viewing Current Local Subnet Settings Viewing Current Local Subnet Settings The Status gt Local Subnets page can be used to view the router local subnet configurations and list of any clients connected to those subnets If you want to make changes to any of these settings go to Configuration gt Local Subnets Refer to Configuring Local Subnets on page 61 for more information Figure 50 The Status gt Local Subnet page Ruckus 7962 Multimedia Hotzone Wireless AP Status Status L
96. oint 1 Connect the Access Point to a Power Source 1 Connect the power jack to the power connector on the rear panel of your ZoneFlex Access Point 2 Connect the power adapter to a power source 3 Verify that the power LED on the Access Point is green You have completed connecting the Access Point to a power source NOTE If using PoE you do not need to connect a power adapter to the AP Simply provide PoE power to the to the port labeled 10 100 1000 PoE and connect the PoE injector switch to the same subnet as ZoneDirector NOTE If using PoE and Gigabit Ethernet ensure that you use Cat5e or better Ethernet cables 2 Connect the Access Point to the Same Subnet as ZoneDirector 1 Connect one end of an Ethernet cable to a LAN RJ 45 port on the rear panel of the Access Point 2 Connect the other end of the Ethernet cable to the same Layer 2 subnet as ZoneDirector The same Layer 2 subnet means that there should not be any router between the Access Point and ZoneDirector 3 Log into the ZoneDirector Web interface and then go to the Monitor gt Access Points page 4 Look for the MAC address of the Access Point and then check its Status column e If automatic approval is enabled the Status column should show Connected e f automatic approval is disabled click the Allow Y link that is on the same row as the Access Point s MAC address This allows the Access Point to register with ZoneDirector Wh
97. oint it to the FlexMaster server after you configure the management access options For more information refer to Viewing FlexMaster Management Status on page 106 102 Managing the Access Point Enabling Other Management Access Options Figure 54 The Administration gt Management page Ruckus 7962 Multimedia Hotzone Wireless AP Status Bm Administration Management E Device Need Help Internet Network Profile 4bss Local Subnets Telnet Access Enabled Disabled ee Telnet Port 23 Radio 5G Configuration SSH Access Enabled Disabled Device SSH Port 22 Internet S Local Sibani HTTP Access Enabled Disabled Radio 2 4G i HTTP Port 80 Radio 5G Ethernet Ports E E Hotspot HTTPS Access Enabled Disabled HTTPS Port 443 Maintenance permis Certificate Verification PASSED Reboot Reset Support Infi me m pa H Auto provisioning O Enabled Disabled m r WIRELESS a rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless To enable other management access options 1 Go to Administration gt Management The Management page appears 103 Managing the Access Point Enabling Other Management Access Options 2 Review the access options listed in Table 32 and then make changes as needed Table 32 Management Access Options Option Description Telnet access By default this option is disabled in
98. on Device Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration t rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Viewing Current Device Settings The Status gt Device page displays a general overview of the AP s current status including device name serial number MAC address current software version etc Figure 48 The Status gt Device page Device Name Device Location GPS Coordinates MAC Address Serial Number Uptime Port Interface D eth l ethl WIRELESS Internal Temperature Ruckus 7962 Multimedia Hotzone Wireless AP Status Device RuckusAP 04 4F AA 0C B1 00 450901011342 Software Version 9 3 0 0 39 38 C 100 F Mon Nov 28 12 41 20 2011 GMT 1 hr 19 mins 28 secs Current Time GMT Mon Nov 28 12 41 20 2011 LAN Port Status Refresh 802 1 Logical Link Physical Link None Down Down None Up Up 100Mbps full Label LOGOUT Need Help gt m Copyright 2011 Ruckus Wireless 96 Managing the Access Point Viewing Current Internet Connection Settings Viewing Current Internet Connection Settings The Status gt Internet page displays information on the AP s network settings i e the settings that allow the AP to communicate with your local network and the Internet Information includes IP address gateway DNS server NTP server and connection type meth
99. on Z i UNTAG ID 1 Device VLAN Internet Local Subnets Insert Radio 2 DHCP T ma Enabled Disabled ption pn 82 E Port2 Enable Access Port z Maintenance Packet Upigratie Favan Comme to WAN E PORTI PORT2 Reboot Reset 802 1X Disabled Sport neg UNTAG ID 1 Members VLAN a Administration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2011 Ruckus Wireless To configure LAN ports 1 Go to Configuration gt Ethernet Ports 2 Review the following table and make changes as needed for each of the ports labeled PORT 1 through PORT 4 depending on AP model which correspond to the AP s Ethernet ports Setting Description Enable All Ethernet ports are enabled by default Unchecking this box next to a port disables that port entirely If you do not want to provide wired access through the AP uncheck clear the Enable box next to each LAN port Port Type See Setting Ethernet Port Type on page 85 for more detailed information a Trunk port This port passes all VLAN traffic Access Port This port provides network access a General Port User defined VLAN member ship 83 Configuring the Access Point Configuring Ethernet Ports Packet Forwarding Isolated Selecting Isolated causes the traffic from this port to terminate at the Access Point Bridge to WAN The default setting Bridge to WAN forwards packets arriving on this port to the WAN upl
100. onfiguring Internet Settings Each of the AP s wireless interfaces can be assigned a single VLAN When a packet enters the AP through its wireless interface the packet is assigned to the Access VLAN configured on the Configuration gt Wireless page by default 1 AP Ethernet ports however can be configured to pass all VLAN traffic Trunk Ports or multiple specific VLANs General ports The VLAN displayed in the Web interface shows the AP s view of the VLAN environ ment when a packet arrives at an AP s Ethernet port the port s VLAN configuration helps determine if the packet is accepted or not VLAN membership and assign a default VLAN untagged VLAN if the packet contains no 802 10 header In general if your network has VLANs deployed already you should apply VLAN configuration to Ruckus APs so that the configuration across the network is consistent Configuring NTP Server and Management VLAN NTP Server A Network Time Protocol NTP Server should be configured to ensure that the Access Point maintains the correct time The default Ruckus Wireless NTP Server ntp ruck uswireless com can be used if you do not have an NTP server on your network If you want the AP to contact a different NTP server you can do so by going to Configuration gt Internet and entering the host name in NTP Server at the top of the page Management VLAN CAUTION Changing the Management VLAN will cause you to be immediately disconnected from
101. onnection Internet E A L2TP Connection nable Disable Local Subnets Radio 2 46 L2TP Connection Settings Radio 5G L2TP Network Server IP Address 0 0 0 0 Ethernet Ports L2TP Network Server Password Hotspot PPP L2TP Username Maintenance PPP L2TP Password Upgrade L2TP Tunnel Untag VLAN ID 1 Reboot Reset Close Wlan When Tunnel Fail D Enable Disable Support Info Update Settings Restore previous setti Administration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless To configure L2TP tunneling 1 Go to Configuration gt Internet 2 Under L2TP Connection click Enable 3 In L2TP Network Server IP Address type the IP address of the L2TP network server LNS to which the device will connect In L2TP Network Server Password type the L2TP server password If your network requires PPP authentication configure the following fields under L2TP PPP Authentication e Username Type your appropriate PPP user name e Password Type the password appropriate to the account e L2TP Tunnel Untag VLAN ID Enter the Untag VLAN ID for the L2TP tunnel 6 In Close WLAN When Tunnel Fail select Enable if you want to disable the WLAN when the tunnel connection is lost This prevents clients from remaining seemingly connected to the WLAN but without Internet connectivity 7 Click Update Settings to save your settings 60 Configuring the Access
102. onnection time information or a Logout button Primary RADIUS Server Enter the IP address of the primary RADIUS server against which users will be authenticated required Secondary RADIUS Server Enter the IP address of the secondary RADIUS server if one is available optional RADIUS Server Secret Enter the shared secret for communication with the RADIUS server required 4 Click Update Settings to save your changes You have completed the minimum settings for providing Hotspot service on this AP Additional configuration options are available using the Edit Settings buttons at the bottom of the page 89 Configuring the Access Point Configuring Hotspot Service Figure 44 Ruckus 7962 Multimedia Hotzone Wireless AP Minimum configuration settings for providing Hotspot service Need Help Redirect to the URL that the user is intended to visit Status Configure Hotspot Device Internet Hotspot Service Enabled Disabled Seen UAM IP Address 10 1 0 1 Radio 2 46 i e Redirect unauth user to http login html After user is authenticated Redirect to the above URL Configuration ore Redirect to Internet iaca Fe Primary RADIUS Server 172 16 0 5 Radio 2 4G Secondary RADIUS Server Radio 5G RADIUS Server Secret Ethomet Por More Options Edit Settings Hotspot Walled Garden Edit Settings Maintenance Unrestricted Clients Edit Settings Upgrade Reboot Reset
103. or home and small offices and does not require a RADIUS server but may not be supported on older wireless devices In some cases the older devices can be upgraded with adapters to take advantage of WPA PSK If you configure the WLAN with WPA PSK wireless users will not be able to connect to your WLAN unless their devices support WPA PSK and are configured with the same passphrase Figure 38 WPA settings Ruckus 7962 Multimedia Hotzone Wireless AP Status Device Internet Local Subnets Radio 2 4G Radio 5G Configuration Device Internet Local Subnets Radio 2 46 Radio 5G Ethernet Ports Hotspot u Maintenance Upgrade Reboot Reset Support Info Administration WIRELESS To configure WPA encryption settings Broadcast SSID SSID Threshold Settings Rate Limiting Access Control Packet Forward Hotspot Service Access VLAN Dynamic VLAN Insert DHCP option 82 Encryption Method ication WPA Algorithm Passphrase Update Settings Resto Enabled Disabled Ruckus Wireless Edit Settings Edit Settings Bridge to WAN None x 1 Enabled Disabled Enabled Disabled WPA m OWPA WPA2 WPA Auto psk aix Auto TKP AES passphrase re previous ii rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP LOGOUT m Copyright 2011 Ruckus Wireless 1 Go to Configuration gt Wireless
104. os default Radio 2 4G and Radio 5G 63 Configuring the Access Point Configuring Wireless Settings Wireless Mode On 802 11b g APs The wireless mode options include the following e Auto Select Allows both 802 11g and 802 11b compliant devices to connect to the network This is the default setting e 2 4GHz 54 Mbps For faster 802 119 devices only Allows only 802 1 1g compliant devices to join the network e 2 4GHz 11Mbps For slower 802 11b devices only Allows only 802 1 1b compliant devices to join the network On dual radio 802 11n APs On dual radio 802 11n APs the wireless mode is determined by radio i e for the 2 4GHz radio the mode is set to 2 4GHz 802 1 1b g n while for the 5GHz radio the mode is set to 5GHz 802 11a n On ZoneFlex 7321 ZoneFlex 7321 is a single radio 802 11n AP capable of operating in either 2 4 or 5GHz mode Use this setting to select 2 4GHz or 5GHz mode See Figure 34 Channel This option lets you select the channel used by the network You can choose SmartSelect or choose one of a specific number of channels If you choose SmartSelect the AP automatically selects the best channel encountering the least interference to transmit the signal Channel Width 11n APs only On 802 11n Access Points the option to choose AOMHz channel width provides theoretically double the data capacity of the channel However wider channel width means few
105. os independently by going to Configuration gt Radio 2 4G or Configuration gt Radio 5G 62 Configuring the Access Point Configuring Wireless Settings Figure 33 The Configuration gt Wireless gt Common page Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Common Device Internet Local Subnets Sainza Radio Network Radio 2 4G Radio 5G Wireless Mode 2 4GHz 802 11b g n Configuration Channel SmartSelect x Device Channel Width 20 MHz x Internet Local Subnets Country Code United States Radio 2 46 Advanced Settings Edit Common Settings Radio 5G r AeroScout RFID Ethernet Ports Hotspot AeroScout RFID tag detection Disabled Enabled Maintenance Upgrade Update Settings Restore previous settings Reboot Reset Support Info Administration Management Diagnos rk Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELE Copyright 2011 Ruckus Wireless To configure the wireless settings common to all WLANs 1 Go to Configuration gt Wireless The Configuration gt Wireless gt Common page appears NOTE If you are using a ZoneFlex 7363 7962 7982 go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Make changes to the common wireless settings listed in the table below Setting Description Radio Network Dual radio APs only Allows you to change the name of the 2 4GHz and 5GHz radi
106. ou can now reconnect your computer directly to the AP as described in 2 Connect the Access Point to the Administrative Computer on page 37 and then start over with installation using the default network settings 47 Installing the Access Point Troubleshooting Installation 48 Navigating the Web Interface In This Chapter Logging Into the ZoneFlex Web Interface 000 2 49 Navigating the Web Interface 0 eee eee 50 Logging Into the ZoneFlex Web Interface If you need to manage your AP you do it with the features of the ZoneFlex Web interface which you already used to set up the AP for use If your ZoneFlex network will be managed by a Ruckus Wireless ZoneDirector you can manage APs through ZoneDirector rather than logging into each AP s Web interface individually AP now in use or you have some means of determining the dynamic IP address in use by the AP The PC you use for AP administration should be on the management VLAN if VLANs are used in your network F NOTE The following procedure assumes that you know the static IP address of the To log into the Web interface 1 On the PC open a Web browser window 2 Inthe address or location bar type the IP address of the AP Default IP address for standalone ZoneFlex APs 192 168 0 1 3 Press lt Enter gt to connect to the Web interface 4 If a Windows security alert dialog box appears click OK Yes to p
107. ownlink MAPs are connected RAP or no uplink RAP is connected MAP Amber The WLAN service is up at least one wireless client is associated standalone or at least one downlink MAP is connected RAP or uplink RAP is connected MAP but signal quality is poor RSSI lt 15 18 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 10 shows the rear panel of the ZoneFlex 7363 For a description of each rear panel part refer to Table 13 Figure 10 ZoneFlex 7363 rear panel vets T 10 100 10 100 1000 anaa j Po 7 AAASA A AY y A _ f Table 13 ZoneFlex 7363 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time 2 HARD RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 3 10 100 Ports 2 Two RJ 45 ports for 10 100Mbps connections 4 10 100 1000 PoE One RJ 45 port for a 10 100 1000 PoE Power over Port Ethernet 802 3af connection 5 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port 19 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7321 Access Point
108. ppear next to Download supportinfo txt and tr069info txt 4 Click the supportinfo txt link A new window or tab opens with the content of the log file displayed 5 Choose Save As or Save Page As from your browser s File menu 6 When the Save as dialog box appears find a convenient location on your local computer to save the file and change the file extension from html to txt 7 Click Save to save the file to your computer 109 Managing the Access Point Upgrading the Firmware Upgrading the Firmware You can use the Web interface to check for software updates upgrades for the firmware built into the AP You can then apply these updates to the device in one of two ways 1 manual updating on an as needed basis or 2 automating a regularly scheduled update Before starting decide which option you want to take a Automate a regularly scheduled update Run a one time manual update right now By default the automatic upgrade option is disabled To get started with upgrading the firmware go to Maintenance gt Upgrade When the Maintenance gt Upgrade options appear decide which upgrade method to use Each of the upgrade options listed on the Upgrade page are discussed in the succeeding sections Figure 57 The Maintenance gt Upgrade page Ruckus 7962 Multimedia Hotzone Wireless AP Status Maintenance Upgrade z Device Need Help Internet Local Subnets Upgrade Method COTF
109. red 802 1X a Ruckus AP s Ethernet port can be configured as either an Authenticator or as a Supplicant depending on which port type is selected Table 27 and Table 28 describe the 802 1X roles available by port type Table 27 Authenticator support by port type Trunk Port Access Port General Port Port based mode X X X MAC based mode X Table 28 Supplicant support by port type Trunk Port Access Port General Port Supplicant X The following considerations apply 86 Configuring the Access Point Configuring Ethernet Ports a A single port can not be configured as both an Authenticator and Supplicant at the same time a Only one port per AP can be configured as a Supplicant a Ifthe AP is connecting to a switch port with 802 1X authentication enabled the AP s port type should be configured as a Trunk Port and its role should be configured as Supplicant The switch port should be configured as a Trunk port in Port based Authenticator mode a Ifthere are multiple devices connected to an AP port through a downstream switch the port can be configured as either Port based or MAC based Authen ticator In Port based mode only one of the attached MAC hosts must be authorized for all hosts to be granted access to the network In MAC based mode each MAC host is individually authenticated a Ifa Trunk Port is configured as a Supplicant a user name and password must be entered to authenticate the port to the 802 1X aware L
110. ress from a DHCP server on the network In an IPv6 network environment the AP will attempt to obtain an IPv address from an IPv Auto Configuration server Renewing and Releasing DHCP This task should be performed only if you have access to the DHCP server or have some way to determine what IP address has been assigned to the AP It serves as a troubleshooting technique when IP addresses to one or more networked devices prove to be unusable or in conflict with others or when the AP loses its DHCP assigned IP address for some reason Figure 30 Renew or Release DHCP gt Status Internet Enable Auto update Connection Status Up Need Help MAC Address 04 4f aa 0c b1 00 NTP Server ntp ruckuswireless com IPv4 Status Connection Type dhcp IPv4 Address 192 168 0 1 IPv4 Subnet Mask 255 255 255 0 IPv4 Gateway 192 168 0 1 Primary DNS Server Secondary DNS Server IPv6 Status Connection Type autoconfig E E c00 1 7 me Aires fe80 64fraaff feOc b100 64 IPv6 Gateway Primary DNS Server rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless To renew or release the DHCP server assigned IP address 1 Go to Status gt Internet 57 Configuring the Access Point Configuring Internet Settings 2 Review the current settings 3 If the current Connection Type is DHCP you will be able to see t
111. roceed The Ruckus Wireless Admin login page appears 5 In Username type super 6 In Password type sp admin 7 Click Login The ZoneFlex Access Point Web interface appears 49 Navigating the Web Interface Navigating the Web Interface Menu Navigating the Web Interface You manage the Access Point through a Web browser based interface that you can access from any networked computer Table 21 lists the Web interface features that are identified in Figure 26 Figure 26 Elements of the ZoneFlex AP Web Interface Log Out Button Tabs Ruckus 7962 Multimedia Hotzone Wireless AP LOGOUT Status Device Configuration Radio 2 4G Common Common f Wireless 1 f Wireless 2 f Wireless 3 f Wireless 4 f Wireless 5 f Wireless 6 f Wireless 7 f Wireless 8 Internet Local Subnets e en Radio Network Radio 2 4G Help Button Radio 5G Wireless Mode 2 4GHz 802 11b g n Configuration Channel SmartSelect x Device as Channel Width 20 MHz Workspace Local Subnets Country Code United States Radio 2 4G Radio 5G Ethernet Ports Hotspot Advanced Settings Edit Common Settings r AeroScout RFID AeroScout RFID tag detection Disabled Enabled Maintenance Upgrade Reboot Reset Support Info Update Settings Restore previous settings Administration Management Diagnostics Table 21 ZoneFlex AP Web interface elements Element Description Menu Under each category Status Confi
112. s 2 Click Reset Now next to Restore to factory settings 3 When the confirmation warning appears read the message and click OK if you are certain that you want to restore the AP to factory defaults After a brief pause you will be automatically logged out of the AP You must now disconnect the AP from the switch and the network and reconnect it to your computer as described in Step 1 Preconfigure the Access Point on page 34 At this time you can restore the network settings then replace it in your site for full network use Running Diagnostics Two network connection diagnostic tools PING and traceroute have been built into the AP to help you check network connections from the Web interface To run diagnostics for network troubleshooting 1 Go to Administrator gt Diagnostics The Administrator gt Diagnostics page appears Two options are available e Ping e Traceroute 2 Click the text field by the option you want to activate and type the network address of a site you wish to connect to 3 Click Run Test The results appear in the text field below each option 114 Managing the Access Point Running Diagnostics Figure 59 Pinging a client Ruckus 7962 Multimedia Hotzone Wireless AP gt Local Subnets Radio 2 4G Radio 5G Administration Diagnostics __ Ping 192 168 0 22 Ping results PING 192 168 0 22 192 168 0 22 56 data bytes 64 bytes from 1
113. s 16 5 GHz Radio only available on dual radio APs Encryption security Disabled on all WLANs Default management IP address 192 168 0 1 Configure Common Wireless Settings 1 On the left menu of the Web interface click Configuration gt Wireless Radio 2 4G or Radio 5G on dual band APs The Configuration gt Common page appears NOTE For dual band APs ZoneFlex 7962 7363 and 7982 the two radios 2 4GHz and 5GHz need to be configured separately on the Web interface To configure the common wireless settings click Configuration gt Radio 2 4G or Radio 5G The rest of the configuration procedures are the same as for other models 2 Verify that the common wireless settings are configured as listed in Table 20 Table 20 Common wireless configuration Setting Recommended Value Channel SmartSelect Country Code e If you purchased the Access Point in the United States this value is fixed to United States at the factory and is not user configurable e If you purchased the Access Point outside the United States verify that the value is set to your country or region Selecting the correct country code ensures that the Access Point uses only the radio channels allowed in your country or region Note for dual band AP users The two radios on dual band APs are always configured with the same country code setting If you change the country code for Radio 1 for example the same change will be applied automat
114. s 192 168 0 22 or any address in the 192 168 0 x network with the exception of 192 168 0 1 which is the default IP address assigned to the Access Point Subnet mask 255 255 255 0 You can leave the Default Gateway and DNS server fields blank 6 Click OK to save your changes and close the TCP IP Properties dialog box 7 Click OK again to close the Local Area Connection Properties dialog box Windows saves the IP address settings that you have configured Figure 21 Sample configuration in the Internet Protocol TCP IP Properties dialog box You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings 5 Obtain an IP address automatically Use the following IP address IP address 192 168 0 22 Subnet mask 255 255 255 0 Default gateway IAE Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server E Validate settings upon exit 2 Connect the Access Point to the Administrative Computer 1 Connect one end of an Ethernet cable to an Ethernet port on the Access Point and then connect the other end to the administrative computer s Ethernet port 2 Provide power to the AP using either an AC adapter or a PoE injector or switch as described in 1 Connect the Access Point to a Power Source above
115. s default value 255 255 255 0 for a Class C subnet with an address pool of up to 254 addresses An error appears if you enter an invalid IP netmask combination 5 In DHCP Server click Enabled if you want to enable DHCP for this subnet Starting Address and Maximum DHCP Users fields appear 6 In Starting Address enter an address in the same subnet as the Local IP Address e g 192 168 40 2 7 In Maximum DHCP Users enter the maximum number of clients that can be assigned addresses by DHCP in this subnet valid values are 1 253 if the default subnet mask is used 8 In Access VLAN enter a VLAN ID to segment client traffic arriving from this subnet from other network traffic Example if you use the default 192 168 40 1 address range you would generally want to use 40 as the VLAN for this subnet 2 Click Update Settings to save your changes The local subnet is created imme diately and can now be applied to WLANs or Ethernet ports from their respective configuration pages 61 Configuring the Access Point Configuring Wireless Settings Figure 32 Configuring local subnets and enabling router mode Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Local Subnet Local Subnet 1 Device Local Subnet 1 f Local Subnet 2 f Local Subnet 3 f Local Subnet 4 Internet Local Subnets Subnet Enabled Disabled Radio 2 46 Need Help Local IP Address 192 168 40 1 Radio
116. ss Point connects to your local area network and to the Internet This section describes how to view and configure the Access Point s Internet settings Topics discussed include a VLAN Settings Overview a Configuring NTP Server and Management VLAN a Default IP Addressing Behavior a Obtaining and Assigning an IP Address a Configuring L2TP Connection Settings Figure 29 The Configuration gt Internet page Configuration Internet Need Help NTP Server _ ntp ruckuswireless com Management VLAN 1 IPv4 Connection Type DHCP Static IP PPPoE IPv4 Primary DNS Server IPv4 Secondary DNS Server m IPv6 Connection Type Auto Configuration Static IP IPv6 Primary DNS Server IPv6 Secondary DNS Server L2TP Connection L2TP Connection Enable Disable Update Settings Restore previous settings rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless VLAN Settings Overview A Ruckus Wireless access point is essentially a network switch with the capability to service Wi Fi connections As such like many advanced switches Ruckus APs conform to the IEEE 802 10 standard the standard that defines virtual LANs In an 802 10 switch the concept of VLANs is always present If a packet arrives without an 802 10 header it is assigned to the native VLAN or untag VLAN 55 Configuring the Access Point C
117. ss channel to SmartSelect this field will show the value Channel SmartSelect Channel Width 11n devices only Displays whether the channel width is set to 2OMHz or 4OMHz Country Code Shows the country code that the AP has been set to use CAUTION Verify that the AP is using the correct country code to make sure it uses only the allowed radio channels in your region Selecting the incorrect country code may result in violation of application laws AeroScout RFID tag detection Shows Enabled if you enabled AeroScout RFID tag detection The default setting is Disabled AeroScout Engine communication daemon Shows Up if the communication agent on the AP is able to relay location data from AeroScout Tags to the AeroScout Engine If the communication agent is unable to relay data or AeroScout tag detection is disabled this field will show Down If you want to make changes to any of these settings go to the Configuration gt Wireless page Refer to Configuring Common Wireless Settings on page 62 for more information 99 Managing the Access Point Viewing Associated Wireless Clients Figure 51 The Status gt Wireless Radio 2 4G 5G page Ruckus 7962 Multimedia Hotzone Wireless AP Status Radio 2 4G Status Device ara Wireless Mode 11ng Operates with 802 11n 802 11g and 802 11b devices in 2 4 Ghz spectrum only Channel Channel 10 SmartSelect Channel Widt
118. t 2011 Ruckus Wireless Optional Set the FlexMaster Server Address If you have a FlexMaster server installed on the network and you intend to use FlexMaster to manage the Access Point you can set the FlexMaster server address at this point Before starting this procedure make sure you obtain the correct FlexMaster server URL NOTE In addition to setting the FlexMaster server URL manually on the Access Point you can also use DHCP Option 43 or DNS to point the Access Point to the FlexMaster server For more information refer to the FlexMaster User Guide On the menu click Administration gt Management Scroll down the page to the TRO69 SNMP Management Choice section Verify that the Auto option is selected Pe a In FlexMaster Server URL type the URL of the FlexMaster server on the network You can use either http or https to connect to the URL and include either the host name or IP address of the FlexMaster server in the URL The following are examples of valid FlexMaster server URLs http flexmaster intune server https flexmaster intune server http 192 168 20 1 intune server 41 Installing the Access Point Step 1 Preconfigure the Access Point https 192 168 20 1 intune server 5 Click Update Settings to save your changes You have completed setting the FlexMaster server address on the Access Point Figure 25 Type the FlexMaster server URL Ruckus 7962 Multimedia Hotzone Wireless AP Interne
119. t TRO69 SNMP Management Choice Local Subnets Auto SNMP and TRO69 will work together RSN D SNMP only Radio 5G FlexMaster only Configuration None Device DHCP Discovery ties FlexMaster Server URL http flexmaster intune server Local Subnets Radio 2 4G Digest authentication Username Radio 5G Digest authentication Password Ethernet Ports Lo Hotspot Periodic FlexMaster Inform Interval 15 minutes z p TR069 Status Maintenance f Upgrade Currently Using URL R t Reset Last Attempted Contact 2011 10 15 19 38 23 GMT using https flexmaster intune server Support Info Last Successful Contact not contacted yet Last Contact Result Sendinform failed Error code 21 Detail TCP UDP IP error 0 Administration Current Time Mon Nov 28 15 00 53 2011 UTC Management Diagnostics ton Update Settings Restore previous setti rx Rucku S Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless communicate with each other are provided in Check the TRO69 Status FlexMaster Management Only on page 44 j NOTE Instructions on how to verify that the Access Point and FlexMaster can 5 Disconnect the Access Point from the Administrative Computer 1 Disconnect the Access Point from the power source 2 Verify that the power LED on the Access Point is off 3 Disconnect the Ethernet cable from the administrative computer s Ethern
120. the PoE connection 1 Connect the power jack to the power connector on the rear panel of your ZoneFlex Access Point 46 Installing the Access Point Troubleshooting Installation Connect the power adapter to a power source Obtain an Ethernet cable that is long enough to connect the Access Point to your network s router switch or hub 4 Connect one end to a LAN port on the AP and then connect the other end to your network s router switch or hub 5 Verify that the power LED on the Access Point is green Congratulations You have completed setting up the Access Point on your network To learn how to configure and manage the Access Point continue reading the next chapters Troubleshooting Installation If the startup sequence does not work verify that the network name SSID and security settings if you enabled them on the AP match the settings on your wireless device a Disconnect the AP from the power source wait 5 seconds reconnect it and then wait 60 seconds before attempting a reconnection a Disconnect and reconnect the AP and the PC a Replace the Ethernet cable with a new one if the relevant LAN port LED is not illuminated LEDs in each port light up during a successful connection If all else fails you can reset the AP to its factory defaults and start over 1 Insert a straightened out paper clip into the reset button hole 2 Press and hold the Reset button for at least eight 8 seconds Y
121. the Web interface if the computer you are using is not on the same VLAN Do not change the Management VLAN unless your admin PC is on the same VLAN or you will be disconnected and unable to connect again without factory resetting the AP If you want to place this AP s management traffic into a management VLAN enter the VLAN ID in the Management VLAN field and click Update Settings Default IP Addressing Behavior By default the Access Point is configured to automatically obtain an IPv4 address from a DHCP server on the network If the Access Point does not detect a DHCP server it automatically assigns itself the static IP address 192 168 0 1 to make it easier for you to preconfigure and deploy it on your network For IPv the Auto Configuration setting serves the same purpose as DHCP The default static IPv6 address is c00 1 56 Ruckus 7962 Multimedia Hotzone Wireless AP Status Devic Configuration Device Internet Local Subnets Radio 2 46 Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration gement Configuring the Access Point Configuring Internet Settings Obtaining and Assigning an IP Address There are three methods of assigning IP addresses to the Access Point a DHCP Auto Configuration a Static IP PPPoE DHCP Auto Configuration If you leave the Access Point at its default configuration it will attempt to obtain an IPv4 add
122. the ZoneFlex system including FlexMaster and www ruckuswireless com Introducing the ZoneFlex Access Point Unpacking the ZoneFlex Access Point Unpacking the ZoneFlex Access Point 1 Open the Access Point package and then carefully remove the contents 2 Return all packing materials to the shipping box and put the box away in a dry location 3 Verify that all items listed in Package Contents below are included in the package Check each item for damage If any item is damaged or missing notify your authorized Ruckus Wireless sales representative Package Contents A complete Access Point package contains all of the items listed below a ZoneFlex Access Point Software License Agreement Product Warranty Statement a Quick Setup Guide a Ethernet cables power adapters and mounting kits are optional accessories that may or may not be included depending on the SKU purchased Getting to Know the Access Point Features This section identifies the physical features of each ZoneFlex Access Point model that is discussed in this guide Before you begin the installation process Ruckus Wireless recommends that you become familiar with these features a ZoneFlex 2942 7942 Access Point a ZoneFlex 7962 Access Point a ZoneFlex 7341 Access Point a ZoneFlex 7343 Access Point a ZoneFlex 7363 Access Point a ZoneFlex 7321 Access Point a ZoneFlex 7982 Access Point NOTE This User Guide does not includ
123. the wireless clients that will be connecting to the Access Point A suitable location might be on top of a cabinet or similar furniture to optimize wireless connections to clients in both horizontal and vertical directions allowing wider coverage When positioning your Access Point ensure that a Itis out of direct sunlight and away from sources of heat a Cabling is away from power lines fluorescent lighting fixtures and sources of electrical noise such as radios transmitters and broadband amplifiers a There are no thick walls or metal shielding between the Access Point and the wireless stations a Water or moisture cannot enter the case of the unit a Air flow around the unit and through the vents in the side of the case is not restricted Review the recommendations in Determine the Optimal Mounting Location and Orientation on page 29 for help in choosing a suitable location for the Access Point 2 Connect the Access Point to a Power Source and the Network Once you have placed the Access Point at its installation location you are ready to connect it to a power source and the network NOTE If your ZoneFlex model supports PoE you can also supply power to the AP from a PoE switch or injector For information on how to make the PoE connections refer to the documentation that was shipped with the PoE switch or injector CAUTION If you will be using PoE you must use a Cat 5e or better Ethernet cable for
124. tings Reset now Device Internet Rebooting or resetting your device will cause your network to be Local Subnets q unavailable during the reboot process Radio 2 4G Radio 5G Ethernet Ports Hotspot Maintenance Upgrade Reboot Reset Support Info Administration anant Manag rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless After approximately one minute you should be able to log back into the AP which verifies that the reboot was successful You can also check the LEDs on the AP to verify the status of the device Resetting the Access Point to Factory Defaults directed to do so by Ruckus Wireless support staff or by a network administrator Do this only if you are able to immediately reconnect the restored AP to your computer to reconfigure it for Wi Fi network use as detailed in Installing the Access Point on page 27 f WARNING DO NOT reset the Access Point to factory defaults unless you are You can use the Web User interface to restore an inoperative AP to its factory default settings which will completely erase the configuration currently active in the device Note too that this will disrupt all wireless network communications through this device To reset the Access Point to factory defaults 1 Go to Maintenance gt Reboot Reset The Maintenance gt Reboot Reset page appears 113 Managing the Access Point Running Diagnostic
125. ubnets page before it becomes available here Access VLAN Enter a VLAN ID to segment all traffic arriving from this WLAN to a specified VLAN Default is 1 Dynamic VLAN This setting is available only with WPA encryption and 802 1X authentication Dynamic VLAN allows the dynamic assignment of VLANs to clients based on RADIUS attributes Enable this option only if your RADIUS server is configured to segment clients using dynamic VLAN DHCP Option 82 When this option is enabled on an SSID additional information will be encapsulated in DHCP option 82 and inserted into DHCP request packets Current format of option 82 is Circuit ID sub option WLAN lt I FNAME gt lt VLAN gt lt SSID gt lt MODEL gt lt HOSTNAME gt lt DEVMAC gt This option supports the ability for a service provider to allocate IP addresses intelligently by considering information on the origin of the IP allocation request Encryption Method By default all data exchanges on your wireless network are not encrypted but you can select an encryption method in this option and use the extra workspace features that appear to fine tune the encryption settings Ruckus Wireless strongly recommends using WPA as the encryption method as WEP has been proven to be easily circumvented For more information see either Using WEP on page 72 or Using WPA on page 73 4 When you are finished click Update Settings to save a
126. uld only be changed by an experienced administrator Incorrect settings can severely impact wireless performance It is recommended that the default settings be retained for best performance CAUTION To fully benefit from the Access Point s capabilities it is advisable not to J change these values unless absolutely necessary 66 Configuring the Access Point Configuring Wireless Settings Figure 35 The Configuration gt Wireless gt Advanced gt Common page Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Advanced Common Device Internet Local Subnets Radio 2 4G Radio 5G Transmit Power Full i Protection Mode Disabled CTS only RTS CTS Update Settings Restore previous setti Configuration Device Internet Local Subnets Radio 2 4G Radio 5G Ethernet Ports Hotspot Go back to Wireless Configuration Maintenance Upgrade Reboot Reset Support Info Administration rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2011 Ruckus Wireless To configure the advanced common options 1 On the Configuration gt Wireless page click Edit Common Settings The Configuration gt Wireless gt Advanced gt Common page appears NOTE If you are using a ZoneFlex 7363 7962 7982 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G gt Edit Common Settings 2 Configure the advanc
127. unters in RADIUS accounting requests This option is mainly for backward compatibility with existing Chillispot deployments Encode User Password Encode user password with challenge string if UAM secret is not specified otherwise encode user password with both challenge string and UAM secret 91 Configuring the Access Point Configuring Hotspot Service UAM Shared Secret The UAM Shared Secret is the shared secret between this Access Point and the HTTP server for the Redirection URL This setting is optional Figure 45 Configuring optional Hotspot options Ruckus 7962 Multimedia Hotzone Wireless AP a 2 z a Status Configure Hotspot More Options Device Need Help Internet Temporarily block user after 10 unsuccessful logins En Redirect temp blocked user to optional Radio 2 4G Radio 5G MAC Authentication O Enabled Disabled NAS ID nas01 optional Configuration WISPr Location ID isocc cc ac network optional one WISPr Location Name optional Internet a Rocal Sumer Location Description optional Radio 2 4G Accounting Update Interval 10 minutes 0 means no update Radio 5G Interim Redirect Interval 0 minutes 0 means no interim redirect Ethernet Po i Maximum Session Time 1440 minutes 0 means unlimited Hotspot Grace Period 60 minutes 0 means unlimited Maintenance UAM Port with HTTP 3990 Upgrade UAM Port with HTTPS 3992 Reboot Reset I RADIUS Disconnect Port 379
128. uration gt Radio 5G 2 Click one of the eight Wireless tabs The Configuration gt Wireless gt Wireless page appears 3 Review the WLAN options listed in Table 23 and then make changes as required 69 Configuring the Access Point Configuring Wireless Settings Table 23 WLAN options Option Description Wireless Network This wireless network name is for management purposes only and is not visible to the user Wireless Availability This option controls whether or not the wireless network is available to users Off or On Broadcast SSID This option controls whether or not the WLAN SSID is visible to anyone looking for wireless networks Disabling hiding the SSID requires the user to be told the correct SSID before they can connect to your network SSID This is the publicly broadcast name of your wireless network SSIDs can contain up to 32 alphanumeric characters and are case sensitive The maximum SSID length can only contain between 2 and 32 characters including characters from char 33 to char 126 Threshold Settings This button opens a page where you can configure the Protection Mode you activated on the Configuration gt Wireless gt Advanced gt Wireless page If Protection Mode is not active ignore this option For more information see Setting Threshold Options on page 78 Rate Limiting This button opens a page where you ca
129. y to enable the Access Point to register with ZoneDirector you can also use DHCP Option 43 or DNS For more information refer to the ZoneDirector User Guide CAUTION If you use this method make sure that you do not change the IP address of ZoneDirector after the AP discovers and registers with it If you change the ZoneDirector IP address the AP will no longer be able to communicate with it and will be unable to rediscover it CAUTION If you configure an AP for management by ZoneDirector and later decide that you want it to be a standalone AP you will need to factory reset the AP Before starting this procedure check the label on the back panel of the Access Point and write down the MAC address of the Access Point You will need the MAC address to identify the Access Point on the ZoneDirector Web interface What You Will Need Before starting with the configuration task make sure that you have the following requirements ready A computer from which you can access the ZoneDirector Web interface a AWeb browser such as Google Chrome Mozilla Firefox 2 0 or later or Microsoft Internet Explorer 6 0 or later installed on the administrative computer a One Cat5e foil screened twisted pair FTP solid Ethernet cable a Your ZoneFlex Access Point and its power adapter or a PoE injector PoE switch to supply Power Over Ethernet to the Access Point 34 Installing the Access Point Step 1 Preconfigure the Access P

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