Home

HP EliteBook 2170p

1. 80 Contacting SUPPONE siirinsesi n aaa a a aaa Aa aaa aaea aaaea aa 80 LADS S ates EEA E E A AE NT E EAO TE T 81 Appendix B Cleaning your computer cccceeceseeeeseee eee eeee eee eeeeenseeaeneeseeseeeeeeseesaaaseaneeeseseeeeseeseseeeeeeeeeaeeesees 82 Cleaning products aaesssrseeseserreeeessnnnaaattrnnnaaannnnnnaaataaaaaaaAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAEAAAAAA AARAA AAAA aaaea 82 Cleaong Procedi ES sieros E A OSa 82 Cleaning the display sisi ccciisieatecciet eeaseete slicer tdieneetevi nantes senier ieee 82 Cleaning the sides ANd COVED eccccceeee etter eee e teeter e tere eee tie tees eee taaeeeeeeeeeeiaaeeeeeeeeeaaas 83 Cleaning the TouchPad and keyboard 0 cececeeeeeee eee eetcne tees eeeeeaeeeeeeeeeeenaeeeeeeeeeeniaas 83 Appendix SMSCHICANOIS oso ooo ios aah cas odi indica dadion zines detusinse setae dine do essa sixes tibaviesedsbobanweisosisaieoosisanersomesinesseias 84 Input POWER oes sccevesndeedediaveneceddaeencgacvddenecessiayabess edsvesdduvenatsaddes dav epdvedensyesueeeawansbavevcus ness cavevnededaat eccdede 84 Operating environment snecccsccescicni diii iar rn a E A dete neediest eevee 85 Appendix D Electrostatic dischafge siciscasiieisccsasadsssasscsdnaescannsvvsanassnascsssasadsrriatncandstakanisdadessananovindsdbadavesdaatieias 86 1 Welcome After you set up and register the computer take the following steps e Connect to the Internet Set up your wired or wireless networ
2. Ey NOTE The USB Port option must be enabled in order to use USB legacy support It is enabled at the factory If the port becomes disabled reenable it by selecting System Configuration gt Port Options and then selecting USB Port To enable a NIC device select System Configuration gt Boot Options and then select PXE Internal NIC boot To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Ey NOTE To connect a NIC to a Preboot eXecution Environment PXE or Remote Program Load RPL server without using MultiBoot press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then quickly press f12 Considering boot order changes Before changing the boot order note the following considerations When the computer restarts after the boot order has been changed the computer attempts to start using the new boot order If there is more than one type of boot device the computer attempts to boot using the first device of each type of boot device except for optical devices For example if the computer is connected to an optional docking device that contains a hard drive this hard drive will be shown in the boot order as a USB hard drive
3. eccccceetceceeeeee eee eect tees NANANA EREATARA 26 Naviga se eaten tnd es ov eateah vies svieaeeee T vor eeentedt vee the ee dae thie eee ete 26 Sele rana a A ls Gavesthviia tivation eageevsitl 26 Using TouchPad GeStureS iorsin aAa EAEE 27 Scrolling saasaa a A N O 27 PINCHIMNG Looming eoa A SEA E A 28 Setting pointing device preferences sssseeesssrnssesrresseernanarananatennnaannnnnaaaednnaaanannnaaenannnaanaa 28 Using the pointing Stick naassrssrersrenurririnnsurrninenirnnrneiinnnnuN ANANA NARRA AAAA AN AKKAN NANNAN EA AEAN 28 c o AE A A AAA A 29 Using the audio Teatro Snai NEA EEA ANE A es 29 Adesina the VOme sorei n ecb edenssatent ocycbsanbaassedyih buces ieeeusaatenssocentiebasaineveeass 29 Checking your audio FUNCTIONS 0 0 2 eee ee cette eee eete eee e iaie EEE 30 Using the webcam select Models only cceeeeeeeeeeeeeeee eee eeeeeeee eee eeeeaeeeeeteceeaeeeeeeeeeeeeeeeeeeaeeeeeneeates 30 SING video devos ecra seein grades E can ad soda cgusvaguudexagthvacecedy aeaubecuues T wainocexzaates 30 VGA a einiet Aa Ane deed ae alee eae Anarene hee oes 31 Display POM oiiaii oaas ERN EEE anda ver aodeneele 32 G POWGEF MANAGEINGMIN E E A E 33 Shutting down the computer o oo eee cent eect entree AEE ANAE ENA EATE AAEE 33 Setting power OPTIONS ccc ceceececeeeeeecee cee ce eee eee eeeee eee aeaaeaaeaeeeeeeeeeeeeseeseesecccceecaeeeeeeeeeeeeeesasacaeeaeeeeees 33 Using power Saving States it cciciichnniaedha
4. computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Using optional external drives Removable external drives expand your options for storing and accessing information A USB drive can be added by connecting the drive to a USB port on the computer Ey NOTE HP external USB optical drives should be connected to the powered USB port on the computer USB drives include the following types e 1 44 megabyte diskette drive e External hard drive a hard drive with an adapter attached e External optical drive CD and DVD e MultiBay device Using optional external devices 53 Using the docking connector The docking connector connects the computer to an optional docking device An optional docking device provides additional ports and connectors that can be used with the computer Ey NOTE The following image may look different from your computer or docking device 54 Chapter 8 External cards and devices 9 Memory modules The computer has two memory module slots The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module Z CAUTION Electros
5. the following behavior occurs If Hibernation is enabled and the computer is on or in Suspend the computer initiates Hibernation If Hibernation is disabled and the computer is on or in Suspend the computer remains briefly in Suspend and then shuts down and loses any unsaved information 38 Chapter6 Power management Resolving a low battery level Resolving a low battery level when external power is available A Connect the computer to external power using one of the following devices e AC adapter e Optional docking or expansion device e Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1 Turn off the computer or initiate Hibernation 2 Replace the discharged battery with a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available e initiate Hibernation e Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by briefly sliding the power switch Conserving battery power e Turn off wireless and local area network LAN connections and exit modem applications when you are not using them e Disconnect unused external
6. 5 Left TouchPad button Functions like the left button on an external mouse Chapter 2 Getting to know your computer Component 6 7 Right pointing stick button select models only Right TouchPad button Description Functions like the right button on an external mouse Functions like the right button on an external mouse Top Lights Component Description 1 ft i Wireless light e White An integrated wireless device such as a I wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 2 Num lock light On Num lock is on 3 Caps lock light e On Caps lock is on e Off Caps lock is off 4 TouchPad light e Amber The TouchPad is off e Off The TouchPad is on 6 Chapter 2 Getting to know your computer Buttons and fingerprint reader select models only Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 Fingerprint reader select models only Allows a fingerprint logon instead of a password logon Top 8 Component 1 fn key Description Executes frequently used system functions when pressed in combination with a function key 2 Function keys 3 Embedded numeric keypad Execute frequently used system functions when pressed in combination with the fn key Each key on the keypad performs the function indicated by the icon in the upper right corner of
7. BIOS update 0 20 eeeeee eee ee een eerste eeaaeeeeeeeeeeaaeeeeeseeeenaeeeeeeeeeenaees 70 Using Advanced System Diagnostics 2 0 0 0 ececceecceeeee eee eeeecee eee eeeeeeeeeteeeeeeeeeseeeaaeeeeseeeeeeeseeaaeereeeeaeees 71 viii 13 MJINB OOE a5 ence cnsasanavnaconeinasnneeo A kava ctansnbesadiaaaiunagetnarsamesesmagiuinaatnia 72 About the boot device order cece cece eect eee ee eee e eee e eee ttt ttt ceeeeeeeeeeeeeeeeee see saaaaaeaaaeaaeeeeeeeeeeeeseeetenesenseeaea 72 Enabling boot devices in Computer Setup ccsecceeceeeceeeeeeeeeeeeeeeeeceeaecaeaeaaeaaecaeeeeeeeeeeeeeeeeess 73 Considering boot Order CHANGES sccsesscecdecsnssssnccecesvessncdaaaevesevdcadeeveswsdecagaceneacddgaranabd cceeauenvade deceeeaueendecs 73 Choosing MultiBoot preferences cccceceeee cette teeter e etree tees ee taeeee eee eenneeeeeeeenaeeeeeeeenneeeeenenaees 74 Setting a new boot order in Computer Setup 0 ccccceeeeeeeeeeecneeeeeeeeeeeeeeteeseesennaeeaeeeeeees 74 Dynamically choosing a boot device using the f9 prompt ee ceeeeeeeeeeeeeeeeeeenteeeeeeeeaees 75 Setting a MultiBoot Express prompt ceeeeeeeeeeeeeneeencaeaaaeeaecaeecaeeeeeeeeeeeseeeeeeeeeeeneees 75 Entering MultiBoot Express preferences ccccccecceeeceeeeeeeeeteeeeeeeeeeeeeeeeeteeeeeeteeeneeeeeees 75 Appendix A Troubleshooting and SUPPO ccccccecceseeeeeeeeeeeeeeeeeceee cess eee eneseeseseaseaaeeaneesees
8. MOMUICS iisiiisssisiisisiiasnii a aaan nri aa aa andiiitatees 55 LE A A O A EAA 58 Protecting ihe computar ioronisioiconisioiiariiidi iina O 58 USING passwd Scene E aneceeeeed ae aaeel aan dees gees eek 59 Setting passwords in the operating system 00 0 0 eect eee eetee teeter eteeeeeeeeetaeeeeeeeeetaea 59 Setting passwords in Computer Setup cceeeeeeeeeeeeeeeeeeeceeaeaaaeaaeeaaecaeeeaeeeseeeeeeees 59 Managing a BIOS administrator password 0 0 00 ee eeeeeeeeeeneee eee eeenaeeeeeetaaeeeeeeeaaas 60 Entering a BIOS administrator password 00 0 eee ceeeeeee cece cence tees eeeeeaaeeeeeeeeeaaas 60 Using a Computer Setup DriveLock password cccceeeeeeeeeeeeeeeeceeneneeeeeeeeeeeeeeeeeneteeees 60 Managing a DriveLock password ssssssessssressesernnsansssnnneaattennnaaannannnaaaeeenandannan 61 Entering a DriveLock password cece eeeeete etter eeeeeaaaeeeeeeeeeeeaaeeeeeeseeeenaaas 61 Using Computer Setup Automatic DriveLock cecceceeeececceecaeeeeeeeeeeeeeeeeeeeeeeaeaaeaaecaecaeeeeeeeeeeeeeees 61 Managing an Automatic DriveLock password cccceeeeeeeeenteeeeeeeenaeeeeeeaeeeeeeeenaeeeeeeeaaas 61 Using firewall SORWANC nesorinensoinss aiian Aa seed dieas dandadl ant pdadeleyent deh EA 61 Installing an optional security cable 2 2 eect eeeeeee ee eeeeeee eee eeeeeeeeeteeeeaeeeeceeeeeeeeeseeaeeeeseeaaeeneneeaees 62 Using the fingerprint reader select models only ee ceeeeeeee
9. Media Card Reader Supports the following digital card formats e MultiMediaCard MMC e MMC e Secure Digital SD Memory Card e SDHC e SDXC 2 l Power switch e When the computer is off slide the switch to turn on the computer e When the computer is on slide the switch briefly to initiate Suspend e When the computer is in the Suspend state slide the switch briefly to exit Suspend e When the computer is in Hibernation slide the switch briefly to exit Hibernation CAUTION Sliding and holding the power switch will result in the loss of unsaved information If the computer has stopped responding and operating system shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings 1 Select Computer gt Control Center 2 In the left pane click System and then click Power Management in the right pane 10 Chapter 2 Getting to know your computer Component Description 3 USB 3 0 charging port Connects an optional USB 3 0 device and provides soc enhanced USB power performance The USB 3 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE A charging USB port also referred to as a powered USB port allows you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices
10. Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Your computer or networking equipment may already have a firewall installed If not firewall software solutions are available NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the firewall perform the task that you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall 1 To view or modify the firewall settings select Computer gt YaST E NOTE When accessing YaST you are prompted for the root password 2 Inthe left pane click Security and Users and then click Firewall in the right pane y NOTE When modifying firewall settings you are prompted for the root password Installing an optional security cable NOTE A security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen NOTE The security cable slot on your computer may look different from the illustration in this section See Getting to know your
11. Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 12 Chapter2 Getting to know your computer Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 2 Internal microphones 2 Record sound 3 Webcam light select models only On The webcam is in use 4 Webcam select models only Records video and captures still photographs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display 13 Bottom E NOTE Your computer may look slightly different from the illustration in this section a F 4 es es C7 a 2 ih gn Component Description 1 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 ti Io Service door Provides access to the hard drive bay the wireless LAN WLAN module slot and the memor
12. agents can get trapped in the scratches Cleaning procedures Follow the procedures in this section to safely clean your computer or tablet PC Z WARNING To prevent electric shock or damage to components do not attempt to clean your computer or tablet PC while it is turned on Turn off the computer or tablet PC Disconnect external power Disconnect all powered external devices CAUTION Do not spray cleaning agents or liquids directly on any computer or tablet PC surface Liquids dripped on the surface can permanently damage internal components Cleaning the display Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the computer 82 Appendix B Cleaning your computer Cleaning the sides and cover To clean and disinfect the sides and cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe Ey NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard Z CAUTION When cleaning the TouchPad and keyboard do not let liquids drip between the keys This can permanently damage internal components e To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously o
13. and data from a variety of risks The way you use your computer will determine which security features you need to use The operating system offers certain security features Additional security features are listed in the following table Most of these additional security features can be configured in Computer Setup To protect against Unauthorized use of the computer Unauthorized access to Computer Setup f10 Unauthorized access to the contents of a hard drive Unauthorized startup from an optical drive diskette drive or internal network adapter Use this security feature Authentication using passwords BIOS Administrator password in Computer Setup DriveLock password in Computer Setup Boot options feature in Computer Setup Unauthorized access to data Unauthorized access to Computer Setup settings and other system identification information e Firewall software e Operating system updates BIOS administrator password in Computer Setup Unauthorized removal of the computer Security cable slot used with an optional security cable Computer Setup is a utility accessed by pressing f10 when the computer is turned on or restarted When using Computer Setup you must use the keys on your computer to navigate and make selections 58 Chapter 10 Security Using passwords A password is a group of characters that you choose to secure your computer information Several types of passwords can be set depending o
14. battery calibration video memory and the WLAN module status You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics i 2 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions Ey NOTE If you need to stop a diagnostics test while it is running press esc Using Advanced System Diagnostics 71 13 MultiBoot About the boot device order As the computer starts the system attempts to boot from enabled boot devices The MultiBoot utility which is enabled at the factory controls the order in which the system selects a boot device Boot devices can include optical drives diskette drives a network interface card NIC hard drives and USB devices Boot devices contain bootable media or files that the computer needs to start and operate properly NOTE Some boot devices must be enabled in Computer Setup before they can be included in the boot order The factory setting is for the computer to select the boot device by searching enabled boot devices and drive bay locations in the following order NOTE Some of the boot devices and drive bay locations listed may not be supported on your computer e N
15. computer on page 4 for the location of the security cable slot on your computer 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 62 Chapter 10 Security 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key 4 Remove the key and keep it in a safe place Using the fingerprint reader select models only An integrated fingerprint reader is available on select computer models In order to use the fingerprint reader you must set up a user account with a password on the computer This account allows you to log on to your computer with a swipe of a designated finger Enabling fingerprint authentication during logon To enable fingerprint authentication during logon 1 Select Computer gt YaST 2 Enter your root password and then click Continue 3 Inthe left pane click Hardware and then click Fingerprint Reader in the right pane 4 Select the Use Fingerprint Reader option 2z NOTE To enroll your fingerprint you must open the user management utility You can start this utility from the account setup dialog box by selecting the check box next to Start user management after finish Enrolling your fingerprint If you did not enroll your fingerprint when you set up your fingerprint user account you can open the user management utility to modify your fingerprint settings To open the user management utility and enroll y
16. devices that are not plugged into an external power source e Stop disable or remove any external media cards that you are not using e Decrease display brightness e initiate Suspend or Hibernation or shut down the computer when you are not using it Storing a battery Z CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately To prolong the charge of a stored battery place it in a cool dry place Using battery power 39 Ey NOTE A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a used battery A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for battery disposal information Replacing the battery Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors You can find details about the battery by clicking the Battery icon in the notification area at t
17. emergency shutdown procedures in the sequence provided until shutdown occurs Z CAUTION Emergency shutdown procedures result in the loss of unsaved information Slide and hold the power switch for at least 5 seconds Disconnect the computer from external power and remove the battery The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use But if the computer feels unusually warm it may be overheating because a vent is blocked If you suspect that the computer is overheating allow the computer to cool to room temperature Be sure to keep all vents free from obstructions while you are using the computer WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 Eyf NOTE The fan in the computer starts up automatically to cool internal components and prevent overheat
18. owner of the user password should be the day to day user of the protected hard drive The owner of the master password may be either a system administrator or the day to day user e The user password and the master password can be identical e You can delete a user password or master password only by removing DriveLock protection from the drive DriveLock protection can be removed from the drive only with the master password 60 Chapter10 Security Managing a DriveLock password To set change or delete a DriveLock password in Computer Setup follow these steps 1 Turn on the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 Use a pointing device or the arrow keys to select Security gt DriveLock Password and then press follow the on screen instructions 4 Toconfirm DriveLock protection on the drive you have selected type DriveLock in the confirmation field and then press enter Eyf NOTE The DriveLock confirmation is case sensitive Your changes go into effect when the computer restarts Entering a DriveLock password Be sure that the hard drive is inserted into the computer not into an optional docking device or external MultiBay At the DriveLock Password prompt type your user or master password using the same kind of keys you used to set the password and then press enter After 2 incorrect a
19. require power and require you to use a powered port 4 RJ 45 network jack Connects a network cable 5 IOl External monitor port Connects an external VGA monitor or projector Right 11 Left Component Description 1 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 l Power connector Connects an AC adapter Se 3 USB 3 0 port Connects optional USB 3 0 devices and provides enhanced USB power performance 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Smart card reader select models only Supports optional smart cards 6 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 7 Audio out headphone jack Audio in Produces sound when connected to optional powered microphone jack stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone Oy WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental
20. switch CAUTION To reduce the risk of information loss save your work before initiating Suspend NOTE Ifa critical battery level occurs while the computer is in Suspend the computer initiates Hibernation and the information stored in memory is saved to the hard drive Ol fn f4 Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer fn f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hot key can also alternate images among other devices that are receiving video information from the computer a fn f5 Mutes or restores speaker sound CE fn f6 Decreases speaker volume di fn f7 Increases speaker volume 4 fn f9 Decreases the screen brightness level a fn f10 Increases the screen brightness level i I i fnt f12 Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must be set up Using keypads The computer includes an embedded numeric keypad The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad Using the keyboard 23 Using the embedded numeric keypad Component Desc
21. the Suspend state or in Hibernation To exit Suspend or Hibernation briefly slide the power switch Suspend and Hibernation are energy saving features that turn off the display Suspend and Hibernation can be initiated by the system while the computer is on but is not in use or when the computer has reached a low battery level To change these and other power settings right click the Battery icon in the notification area at the far right of the taskbar and then click Preferences e The computer may not be set to display the image on the computer screen To transfer the image to the computer screen press fnt f4 On most models when an optional external display such as a monitor is connected to the computer the image can be displayed on the computer screen or the external display or on both devices simultaneously When you press fn f4 repeatedly the image alternates among the computer display one or more external displays and simultaneous display on all devices Software is functioning abnormally If the software is unresponsive or responds abnormally restart the computer by selecting Computer gt Shutdown gt Restart If you cannot restart the computer using this procedure see the next section The computer is on but is not responding on page 77 76 Appendix A Troubleshooting and support The computer is on but is not responding If the computer is turned on but is not responding to software or keyboard commands try the following
22. the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container 7 Insert anew memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated 56 Chapter9 Memory modules 8 9 c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place Replace the service door See Removing or replacing the service door on page 43 Replace the battery See Inserting or removing the battery on page 36 10 Turn the computer right side up and then reconnect AC power and external devices to the 11 computer Turn on the computer 57 10 Security Protecting the computer 7 NOTE Security solutions are designed to act as deterrents but they may not deter software attacks or prevent the computer from being mishandled or stolen Security features provided with your computer can protect the computer personal information
23. through the operating system Removing the service door Remove the service door to access the memory module slot hard drive and other components To remove the service door 1 Remove the battery see Inserting or removing the battery on page 36 2 Loosen the 2 screws 1 3 Slide the service door toward the front of the computer 2 and lift 3 to remove it Removing or replacing the service door 43 Replacing the service door Replace the service door after accessing the memory module slot hard drive and other components To replace the service door 1 Tilt down the service door down 1 to align the front edge of the service door near the front edge of the computer 2 Insert the alignment tabs on the rear edge of the service door with the notches on the computer 3 Slide the service door toward the battery bay 2 until the service door snaps into place 4 Tighten the screws 3 to secure the service door 5 Insert the battery see Inserting or removing the battery on page 36 44 Chapter 7 Drives Replacing or upgrading the hard drive Z CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on in Suspend or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch Then shut down the compu
24. turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives 42 Chapter 7 Drives Removing or replacing the service door Z CAUTION To prevent information loss or an unresponsive system Save your work and shut down the computer before adding or replacing a memory module or hard drive If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch Then shut down the computer
25. DVD 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the disc tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces Gy NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case The computer does not detect the optical drive If your operating system does not detect an installed device the device driver software may be missing or corrupted 1 Remove any discs from the optical drive 2 Click Computer and then click System Monitor 3 On the Hardware tab identify the Storage Controller in the Type column 4 Click the triangle next to the devices until you locate your optical drive If the drive is listed it should be functioning correctly 78 Appendix A Troubleshooting and support A disc does not play e Save your work and close all open programs before playing a CD or a DVD e Log off the Internet before playing a CD or a DVD e Be sure that you insert the disc properly e Be sure that the disc is clean If necessary clean the disc with filtered water and a lint free cloth Wipe from the center of the disc to the outer edge e Check the disc for scrat
26. If the system attempts to boot from this USB hard drive and fails it will not attempt to boot to the hard drive in the hard drive bay Instead it will try to boot to the next type of device in the boot order However if there are two optical devices and the first optical device does not boot either because it does not contain media or the media is not a boot disc the system will try to boot to the second optical device Enabling boot devices in Computer Setup 73 Changing the boot order also changes the logical drive designations For example if you start up from a CD ROM drive with a disc formatted as drive C that CD ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D The computer will boot from a NIC device only if the device has been enabled in the Built In Device Options menu of Computer Setup and if booting from the device has been enabled in the Boot Options menu of Computer Setup Booting from a NIC does not affect logical drive designations because no drive letter is associated with the NIC Drives in an optional docking device are treated like external USB devices in the boot order Choosing MultiBoot preferences You can use MultiBoot in the following ways To set a new boot order that the computer uses each time it is turned on by changing the boot order in Computer Setup To dynamically choose the boot device by pressing esc while the Press the ESC key for Startup Menu message is dis
27. TE If you have an AMD graphics card follow the instructions in the next section 1 Click the Gnome Display Applet icon in the notification area at the far right of the taskbar 2 Select Configure Display Settings 3 Click Detect Monitors 4 Click the On radio button to the right of the display layout If the default monitor is not detected set the resolution and the refresh rate using your external monitor specifications Change the rotation if desired If the display requires mirroring click the Mirror Screens check box Ey NOTE Click Default to change the external monitor to landscape mode 5 Click Apply 6 Click Close Using video devices 31 If your external monitor is not detected after pressing fn f4 and you have an AMD graphics card follow these steps 1 Select Computer gt More Applications gt System gt ATI Catalyst Control Center as Superuser Enter your root password Select Display Manager from the right pane Click the Detect connected displays button of S pP Your display settings can be modified by clicking your monitor in the dialog box and then selecting the Display properties tab or Multi Display tab 6 After the settings are configured click Apply and then click OK Your computer may require rebooting DisplayPort The DisplayPort connects a compatible digital display device such as a high performance monitor or projector The DisplayPort delivers higher performance than the VGA e
28. Y HP Notebook User Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2012 Document Part Number 678522 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer To obtain the latest information in this guide contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further informati
29. aanaanna 47 Identifying the installed optical drive aeesseeeeesseeesecerrrenerrrrssseeernreeesssnnnnsennrannaennannaaaeeannne 47 INSEMMING an optical CISC essisiraniasiosisi niriana 47 Ta oada deena 47 Removing an optical diSC cas ceeecv adeseds cacasiieeeraadaid EEEE T EA 48 Eeee E E E E EA 48 When the disc tray opens normally cc cceeeeeeeeeeeeeeeeeeneetteeeeeees 48 When the disc tray fails tO Open 0 0 eeeeeeeeeeeteeeeeeeeteeeeentaeeeeeeees 49 8 External Cards and AQViGOS ciciscscivciccscs ceteasccvinicasnes cenenscarevecnscsnas cncesccneviwens ennn TANNE che tuted ox viniisansveriedskae 50 Using Media Card Reader cards select models Only cccecceeeeeeeeeeeeeteeeeeeeeenieeeeeeeeenteeeeeenenaaees 50 INSe rting a digital card sessen a AE AA aN 50 Removing a digital card aasssseeeeeersseeeersnrrsssriranaserrirnnadattennneaandtanaaattananaadnnaannaaaananananaa aaa 50 Using a USB GeVICG senec koriior heiit iran E AD E Aa TNA A 51 Connecting a USB devida esensina a E R eayiliedadpeueeses 52 Removing a USB GeVICE 2 cccatenieicidenaieedicaasientiicaagieetii TEREE EEE ENEE 52 Using optional external devices 0 0 eee ceeeee eee eeenee eee teee t unnt tu EEn eee teeeaeeeeseeeeaeeeeseneaeeeeseeenaeeeeeeeaeees 53 Using optional external drives 0 0 cece ee eeeee eee eeeeee NERA EANAN RNANA RASENE ESANETAN RREA 53 Using the docking Connector nrcsscricreoriicri niran a blatant ive nieead 54 G Memory
30. al and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals You can use the following precautions to protect your WLAN e Use a firewall Checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Wireless encryption Your computer supports three encryption protocols Wi Fi Protected Access WPA Wi Fi Protected Access II WPA2 Wired Equivalent Privacy WEP Y NOTE HP recommends that you select WPA2 which is the most advanced of the three encryption protocols The use of WEP encryption is not recommended because it can be overcome with little effort e Wi Fi Protected Access WPA and Wi Fi Protected Access II WPA2 use security standards to encrypt and decrypt data transmitted over the network Both WPA and WPA2 dynamically generate a new key for every packet and they also generate a different set of keys for each computer on the network To accomplish this WPA uses Advanced Encryption Standard AES and Temporal Key Integrity Protocol TKIP WPA2 uses Cipher Block Chaining Message Authentication Code Protocol CCMP which is anew AES protocol e Wired Equivalent Privacy WEP encrypts data with a WEP key before it is transmitted Without the correct key others will not be able to use
31. allation contact support 86 Appendix D Electrostatic discharge Index A action keys volume 29 airport security devices 42 audio features 29 audio functions checking 30 B backup 65 battery charging 37 conserving power 39 disposing 40 life 38 low battery levels 38 power 35 storing 39 temperature 39 battery bay 81 battery bay identifying 14 battery light 9 battery release latch 14 battery replacing 36 BIOS determining version 70 downloading an update 70 updating 69 BIOS administrator password creating 60 entering 60 managing 60 Bluetooth device 19 Bluetooth label 81 boot devices enabling 73 buttons left pointing stick 4 left TouchPad 4 right pointing stick 5 right TouchPad 5 volume 29 c cables LAN 21 USB 52 caps lock light identifying 6 changing boot order 74 charging batteries 37 checking audio functions 30 cleaning your computer 82 components bottom 14 display 13 front 9 leftside 12 right side 10 top 4 Computer Setup enabling bootable devices 73 navigating and selecting 68 passwords setin 59 restoring factory settings 69 setting boot order 74 setting MultiBoot Express prompt 75 computer setup navigating and selecting 68 restoring factory settings 69 connecting to a WLAN 17 connector docking 54 connector power 12 conservation power 39 corporate WLAN connection 17 critical battery level 38 D display image switching 23 DisplayPort connecting 32 DisplayPort ident
32. alog telephone jacks but they are not compatible with the modem A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer Using Bluetooth wireless devices select models only 19 Connecting a modem cable 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the RJ 11 telephone wall jack 2 Connecting a country or region specific modem cable adapter Telephone jacks vary by country or region To use the modem and the modem cable outside the country or region in which you purchased the computer you must obtain a country or region specific modem cable adapter To connect the modem to an analog telephone line that does not have an RJ 11 telephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the modem cable adapter 2 3 Plug the modem cable adapter 3 into the telephone wall jack Se am ae y eS or a of 20 Chapter3 Networking Connecting to a local area network LAN select models only Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchased separately If the network cable co
33. ches If you find scratches treat the disc with an optical disc repair kit available at many electronics stores e Disable Suspend mode before playing the disc Do not initiate Hibernation or Suspend while playing a disc Otherwise you may see a warning message asking if you want to continue If this message is displayed click No After you click No the computer may behave in either of the following ways Playback may resume The playback window in the multimedia program may close To return to playing the disc click the Play button in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it A movie is not visible on an external display 1 If both the computer display and an external display are turned on press fn f4 one or more times to switch between the 2 displays 2 Configure the monitor settings to make the external display primary a Right click on a blank area of the computer desktop and select Screen resolution b Specify a primary display and a secondary display Ey NOTE When using both displays the DVD image will not appear on any display designated as the secondary display Troubleshooting 79 The process of burning a disc does not begin or it stops before completion Be sure that all other programs are closed Turn off Suspend mode and Hibernation Be sure that you are using the right kind of disc for your drive Be sure that the disc is insert
34. connect a USB device Sy NOTE A To connect a USB device to the computer connect the USB cable for the device to the USB port d Ey NOTE When you connect a USB storage device you may see a message in the notification area to let you know that the device is recognized by the system Removing a USB device Z CAUTION To prevent damage to a USB connector do not pull on the cable to remove the USB device CAUTION To prevent loss of information or an unresponsive system use the following procedure to safely remove a USB device To remove a USB device 1 Open File Browser by selecting Computer gt Nautilus 2 Inthe Places list in the left pane of File Browser click the Eject icon next to the name of the device 3 Remove the device 52 Chapter 8 External cards and devices Using optional external devices NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions To connect an external device to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 Ifyou are connecting a powered device plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the
35. cs 2 NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and
36. d test the Internet service NOTE Your ISP will give you a user ID and password to access the Internet Record this information and store it in a safe place Identifying wireless and network status icons Icon Name Description ill Wireless connected Indicates that one or more wireless devices are on Sa Network Connection Indicates that the wired network is connected and active If both connected wired and wireless connections are active the operating system uses the wired connection because it is faster Network Connection Indicates that wired and wireless networks are not connected disconnected Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Bluetooth device Turning wireless devices on and off Using the wireless button Use the wireless button to turn both the wireless network controller and the Bluetooth controller off or on simultaneously They can be controlled individually through Control Center or Computer Setup Ey NOTE See Getting to know your computer on page 4 for information on identifying the type and location of the wireless button on your computer Using the operating system controls To enable or disable a wireless or wired network device 1 Right click the Network Connection icon in the notification area at the far right of the taskbar 2 To enable or disable one of the f
37. e Zoom in by placing two fingers together on the TouchPad and then moving them apart e Zoom out by placing two fingers apart on the TouchPad and then moving them together Setting pointing device preferences To customize settings for button configuration click speed pointer options and so on 1 Select Computer gt Control Center 2 Inthe left pane click Hardware and then click Mouse in the right pane Using the pointing stick Press the pointing stick in the direction you want to move the pointer on the screen Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse 28 Chapter 4 Keyboard and pointing devices 5 Multimedia Your computer includes the following e Integrated speakers e Integrated microphones e Integrated webcam e Preinstalled multimedia software e Multimedia buttons or keys Using the audio features Your computer enables you to use a variety of audio features e Play music e Record sound e Download music from the Internet e Create multimedia presentations e Transmit sound and images with instant messaging programs e Stream radio programs e Create burn audio CDs using the installed optical drive select models only or on an external optical drive purchased separately Adjusting the volume You can adjust the volume using the following e Volume buttons e Volume hot keys e Volume keys WARNING To reduce the risk o
38. eased to save battery life For information on increasing or decreasing display brightness see Keyboard and pointing devices on page 22 You can keep a battery in the computer or in storage depending on how you work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Using battery power 35 Displaying the remaining battery charge A Move the pointer over the Power icon in the notification area at the far right of the taskbar Inserting or removing the battery To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Insert the battery into the battery bay 1 3 Slide the battery release latch 2 and then slide the battery lock latch 3 to lock the battery into place To remove the battery Z CAUTION Removing a battery that is the sole power source for the computer can cause loss of infor
39. ebcam select models only Some computers include an integrated webcam located at the top of the display With the preinstalled software Cheese you can use the webcam to take a photo or record a video You can preview and save the photo or video recording The webcam software enables you to experiment with the following features e Capturing and sharing video e Streaming video with instant message software e Taking still photos Ey NOTE For details about using your webcam click the Help menu in the Cheese software Using video devices Your computer has the following external video ports e VGA e DisplayPort 30 Chapter5 Multimedia VGA The external monitor port or VGA port is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer A To connect a VGA display device connect the device cable to the external monitor port Press fn f4 to switch the image between the display devices connected to the computer Ey NOTE Pressing fn f4 allows you to switch between settings You can toggle between a laptop panel an external display in combination with the laptop panel or one of the external monitors You also can attach external monitors to both the DisplayPort and the VGA ports but only one external display can be active at a time 101 If your external monitor is not detected after pressing fn f4 follow these steps Ey NO
40. ed properly Select a slower write speed and try again If you are copying a disc save the information on the source disc to your hard drive before trying to burn the contents to a new disc and then burn from your hard drive Contacting support If the information provided in this guide does not address your questions you can contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician Ey NOTE When support chat is not available in a particular language it is available in English E mail support Find support telephone numbers Locate an HP service center 80 Appendix A Troubleshooting and support Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer e Service label Provides important information including the following Product XXKXXXXXX ME Ea OA EA OAA AE OE A A A Waranty lyly0y l Model XXXXXXX Component 1 Product name 2 Serial number 3 Part number product number 4 Warranty period 5 Model description select models only Have this information available when you contact support Depending on your computer model a service label is either affixed to the bottom of the computer or is located inside the batter
41. eeeeseeseseeeseaneesees 76 Touple SIMO OUNNG ois 2522s cd cae op eee wap dace T ea tases ceeded eu pia ageatidee eden ence eae ences 76 The computer is unable to Start up ceeeceeceeecaeeceeeeeeeeeeeeeeeeeeeeeeeteedeseceeeessecsaneaeeas 76 The computer screen is blank ccccccecceeeeeeeeeeceeeeeaeceeeeeeeeeeesececeaecaeeeeeeeeeeeeetseesensnaneees 76 Software is functioning abnormally ccececeeeeeeeeeee eee e ener eter eee eaaeeeeeeeaeeeeeeeeiaeeeeeeeenaees 76 The computer is on but is not responding cceeecceeeeeeceeeeeeceeeeeaaeceeeeeeeeeeteessensanaeeess 77 The computer is unusually Warm ccc teteeee eee ettte eee e eee etne eter eee eaaeeeeeeeeaaeeeeeeenaeeeeeeenaaas 77 An external device is not working eeeeeeeeeeee eee eeeeee eset ee eeeeeeaee sees eeeeeaeaeeeeeteeeeaaeeeeeeeenaaees 77 The wireless network connection is NOt working cece etter teeter eeeeeettneeeeeeetteeeeertea 77 The optical disc tray does not open for removal of a CD or DVD nssssssssssssssseesssseseserseserne 78 The computer does not detect the optical drive ecceceeeeeececeeeeeeeeeeeeeteeeeeeeensnneaeeeeeees 78 A disG does not play wiciiscei cette vets seeeid aval EEE OERE E 79 A movie is not visible on an external display cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneaeeeeeeteeeneaeeees 79 The process of burning a disc does not begin or it stops before completion
42. eeeteeeeeeeeenaeeeeeeeeaeeeeeeeeaeeeseeeiiaeeeeeseaes 63 Enabling fingerprint authentication during IOGON 2 0 0 eee eeeeeeee cnet eee eeeenteteeeeeeeeeeeeeaeeeeeeeeaas 63 Enrolling your fingerprint 0 0 0 cece cece inariana aiian a 63 11 Backup and R6COVGIY siiisicscciicicssccccccitisseconcsireesecoccsicnesseenacis crdasooaserecdadecoadsrnsadecoadsinecdsssbetasssdessactnreadsdecdtnnes 65 Performing a Systemi POCOVELY 2cccceedsceeetateeeeneeeedeesentanteeseeteandeseenipeddeessnaaetnedsetaeadedtensaadeeesieeeeeionaia 65 Backing Up yotur INfOMMAatiON isct2 4 steveseccstiapeed i etebeckdcade apencevh stppaetyeede E 67 12 Computer Setup BIOS and Advanced System Diagnostics ccecccseeeeeneeeeeeeeeeeneeeeeeseeeeneeeeneneeeneneees 68 Starting Computer Setup ccccceececeecceeeeeeeeeeeeee eee eeeaaaeaeeeeeeeeeeeeeecegsecaaaaaecaeeeeeeeeeeeeeesesecccasaeeeeeeeeess 68 USING COMPUTER Set p ei ticgecees cdcecsccedsatvartscen cadhecs ceendebadeauesa id eacuedeeadadecseesievestaivadeelenatuan Ge aueeavaaas 68 Navigating and selecting in Computer Setup 0 0 cece eee eee eeenteeeeeeeeteeeeeeeeneeeeeeenaaes 68 Restoring factory settings in Computer Setup 00 ceceeceeeeeeeeeeeeeeeeeeeeeeeneeeeeeeteeeenaeees 69 Updating the BIOS sec cccivesssereciicccusseen eter aceces esate febdieee A CAET 69 Determining the BIOS Version sicciecssescstenieesaanlandivbi aauledspdveveadscesdpreveeecectetvebhaatdenieivesetdiaeees 70 Downloading a
43. eetaeeeeseteateeeeeeeaaes 19 Connecting to a wired network c cece eeeeee eee ettee eee eee e eee seen ae eee eee naaeeeeeeeeeeeeeeeenaeeeeeenenaeeeesenaaees 19 Using a modem select Models only cceecceeeceeeceeeeeeeeeeeeneeeeeaeeeceaeeessaeeseseeeseeeeeeaeees 19 Connecting a modem Cable 0 0 eee cece eee eeeeeeeeeeeeeeeeeeeeseeeeaeeeeteeeeeeeeeeenaeees 20 Connecting a country or region specific modem cable adapter 0 20 Connecting to a local area network LAN select models Only cceeeeeeeteeeeeeeeeeneees 21 A Keyboard and pointing devices ooo ois cses lt teiyaivsecctesanseseessunsnse cxsadousssscnvaasestsesoganseetsayaunnencesvanesstevvorsensuussaecsersnes 22 Using the keyboard eccceeeceeceeeeeee eee eceeeeee seer ee cneeeee eee cecneeeeeeeeececeeeaeeeeecegeeaaeeeeseeeeaeeeeeneeeeeeeeneeenaaeees 22 Identifying the Not Keys ceccus eiaa R A a PEA TA NRA ARANAS 22 SING KEY PAGS sasussd cis sametetecsnvedadedeeseysanderasaialaadend EAE ATR AE AA 23 Using the embedded numeric keypad cccecceseeeeeeeeceeeeeeeenneeeeeeentaeeeeeeeaas 24 Turning the embedded numeric keypad on and Off eee 24 Switching key functions on the embedded numeric keypad 24 Using an optional external numeric keypad 0 eeeeeeeeeeeeee tees eetceeeeeeeeeeeenaaees 25 Using the TouchPad is aestsc csipaedesinnveecteseda species EA E 26 Turning the TouchPad off ANd ON
44. erly Starting Computer Setup NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Using Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e Toselect a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions 68 Chapter 12 Computer Setup BIOS and Advanced System Diagnostics 2 2z NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup Press f10 to enter Computer Setup To exit Computer Setup menus choose one of the following
45. f personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Using the audio features 29 Ey NOTE Volume can also be controlled through the operating system and some programs Ey NOTE See Getting to know your computer on page 4 and Keyboard and pointing devices on page 22 for information on what type of volume controls your computer has Checking your audio functions To check the system sound on your computer follow these steps 1 Select Computer gt Control Center 2 Inthe left pane click Hardware and then click Sound in the right pane 3 Click the Sound Effects tab and then select one of the sound options under Choose an alert sound to test each sound To check the recording functions of the computer follow these steps 1 Select Computer gt Control Center 2 Inthe left pane click Hardware and then click Sound in the right pane 3 Click the Input tab and then select Microphone or Line in in the drop down menu next to Connector 4 Adjust the input volume by moving the Input volume slider to the desired setting Ey NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer right click the Sound icon in the notification area at the far right of the taskbar Using the w
46. f simply charging it Using battery power 37 Maximizing battery life To maximize battery life 1 2 5 6 Select Computer gt Control Center In the left pane click System and then click Power Management in the right pane On the On Battery Power tab e Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes e Select the Suspend or Hibernate option from the dialog box to the right of When laptop lid is closed e Select the Hibernate or Shutdown option from the dialog box to the right of When battery power is critically low Adjust the slider to the right of Put display to sleep when inactive for to 15 minutes and select the check box next to Reduce backlight brightness Select the check box next to Dim display when idle Click Close CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer before removing the battery Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Management in Control Center Preferences set using Power Management do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level
47. gions HP may provide a printed HP Limited Warranty in the box For some countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Finding information 3 4 2 Getting to know your computer Top TouchPad E NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Pointing stick select models only Moves the pointer and selects or activates items on the screen 2 Left pointing stick button select models Functions like the left button on an external mouse only 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad zone Moves the pointer and selects or activates items on the screen
48. he far right of the taskbar and then click Laptop Battery E NOTE To ensure that you always have battery power when you need it HP recommends purchasing a new battery when the storage capacity indicator turns green yellow Using external AC power NOTE For information on connecting to AC power see the Setup Instructions poster provided in the computer box External AC power is supplied through an approved AC adapter or an optional docking or expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions Z AWARNING Do not charge the battery while you are onboard aircraft e When you are charging or calibrating a battery e When you are installing or modifying system software e When writing information to a CD or DVD When you connect the computer to external AC power the following events occur e The battery begins to charge e If the computer is turned on the Battery icon in the notification area changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness is automatically decreased to save battery life 40 Chapter6 Power management Testing an AC adapter Test the AC adapter if the compute
49. he partition by restarting the computer and then pressing the f11 key NOTE Ifyou are unable to boot start up your computer from the hard drive partition with the primary operating system or from the recovery partition and you did not create a system recovery disc you must purchase a SUSE Linux Enterprise Desktop Operating System DVD to reinstall the operating system For additional information see the Worldwide Telephone Numbers booklet 66 Chapter11 Backup and Recovery Backing up your information You should back up your computer files on a regular schedule to maintain a current backup You can manually back up your information to an optional external drive a network drive or discs Back up your system at the following times e At regularly scheduled times e Before the computer is repaired or restored e Before you add or modify hardware or software To back up your home directory files using Backup Manager Settings 1 Select Computer gt More Applications gt Tools gt Backup Manager Settings and then click the Backup my home directory button 2 Click Storage Destination Location and then select a location to back up your information 3 Click Schedule and then select a time schedule to perform backups at a regularly scheduled time To immediately back up your information click the Backup Now check box NOTE Before you back up your information be sure you have designated a location to save the backup fi
50. hift to type in uppercase 24 Chapter 4 Keyboard and pointing devices Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off Num lock is turned off at the factory For example e When num lock is on most keypad keys type numbers e When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num lock on an external keypad is turned off the num lock light on the computer is turned off To turn num lock on or off on an external keypad as you work A Press the num Ik key on the external keypad not on the computer Using the keyboard 25 Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse Ey NOTE In addition to the pointing devices included with your computer you can use an external USB mouse purchased separately by connecting it to one of the USB ports on the computer Turning the TouchPad off and on To turn the TouchPad off and on quickly double tap the TouchPad on off button The following table shows and describes the TouchPad display icons 2X At Navigating To move the pointer slide one finger across the TouchPad in the direction you want
51. ieniaingealintei anneal 33 Initiating and exiting Suspend ooo eee eect eter eeeeeaaeeeeeeeeeeaeeeeeeeeeeaaees 34 Initiating and exiting Hibernation eee eee eeceeeeeeeeenaeeeeeeeeeseeeeeeeeeaaees 34 Using the Power ICOM cise cnccietediaiticesinitiicesderetsiegecneeateetebcceagnestlcneadeaayeneeaneevicraaatagelccaa 35 Using power management a ssssiisreriesiinni inai iennenkk Ka ANNANN ENNAN NE ANARAN K KRT ANNANN NRAN ERARA 35 Viewing the current power management settings esseeeeeeeeeesseeeeerrrrrrresseens 35 Changing the current power management settings ccccccceeeeeeeeeeeeeteteaes 35 vi Using battery POWer siais AE E A 35 Displaying the remaining battery charge essseeeeeesssrnessesssrnnaaaseaenennnnaaannannnnaaaatnennnnaaanaaan 36 Inserting or removing the battery seeessreeesssrrrieeeerrrrearrnrnaastirnnneadtnnnnndatuaaaaaaanannnaaaaaannae 36 Charging acbattery cists iinr ANAN E a eenetined eaten 37 Maximizing battery life 0 ee ee eeere reer eennie eee e ee eeaaeeeeeeeeeaaeeeeeeeeaaeeeeeeeeeiaeeeeeeeeeaas 38 Managing low battery levels c 2 cc ccseseccceeeeeaeeeseeceesenanesneceeeenaaneeseeeeeeaenenedeeeeeneenenaees 38 Identifying low battery levels 0 eect eee eeeeeennee eee eeeeeaaeeeeeeeeeaaeeeeeeeeeaaas 38 Resolving a low battery level oo eeccceeeeeeneeeeeeeeneeeeeetaaeeeeeesieeeeeeetnaeeeeerenaees 39 Resolving a low battery level when external power is available 39 Resol
52. ifying 12 docking connector 54 docking connector identifying 14 drive media 34 drivelock password creating 60 managing 60 drives boot order 72 external 53 handling 42 hard 53 optical 53 E electrostatic discharge 86 embedded numeric keypad identifying 8 24 entering a BIOS administrator password 60 external devices 53 external drive 53 external monitor port 11 31 F fingerprint reader 63 fingerprint reader identifying 7 firewall 18 fn key identifying 8 22 function keys identifying 8 H hard drive external 53 installing 46 removing 45 hard drive light 9 hard drive identifying 14 Index 87 Hibernation exiting 34 initiated during critical battery level 38 initiating 34 hot keys adjusting volume 23 decrease screen brightness 23 description 22 increase screen brightness 23 Suspend 23 switching screen image 23 using 22 hubs 51 l icons network 16 wired network 16 wireless 16 input power 84 integrated webcam light identifying 13 internal microphones identifying 13 Internet connection setup 17 issues resolving 76 J jacks network 11 RJ 45 network 11 K keypad 24 embedded numeric 8 keypad external num lock 25 using 25 keys fn 8 function 8 volume 29 L labels Bluetooth 81 regulatory 81 service 81 88 Index wireless certification 81 WLAN 81 latch battery release 14 legacy support USB 68 lights battery 9 caps lock 6 hard drive 9 num lock 6 po
53. ing It is normal for the internal fan to cycle on and off during operation An external device is not working Follow these suggestions if an external device does not function as expected Turn on the device according to the manufacturer s instructions Be sure that all device connections are secure Be sure that the device is receiving electrical power Be sure that the device especially if it is older is compatible with the operating system Be sure that the correct drivers are installed and updated The wireless network connection is not working If a wireless network connection is not working as expected follow these suggestions To enable or disable a wireless or wired network device right click the Network Connection icon in the notification area at the far right of the taskbar To enable devices select the check box from the menu option To disable the device clear the check box Be sure that the wireless device is turned on Be sure that the computer wireless antennas are free from obstructions Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on Troubleshooting 77 e Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem and that the lights are on e Disconnect and then reconnect all cables and turn the power off and then back on The optical disc tray does not open for removal of a CD or
54. ing startup you have the following choices To specify a boot device from the Express Boot menu select your preference within the allotted time and then press enter To prevent the computer from defaulting to the current MultiBoot setting press any key before the allotted time expires The computer will not start until you select a boot device and press enter To allow the computer to start according to the current MultiBoot settings wait for the allotted time to expire Choosing MultiBoot preferences 75 A Troubleshooting and support Troubleshooting The following sections describe several common issues and solutions The computer is unable to start up If the computer does not turn on when you slide the power switch the following suggestions may help you determine why the computer does not start up e If the computer is plugged into an AC outlet plug another electrical device into the outlet to be sure that the outlet is providing adequate power Ey NOTE Use only the AC adapter provided with the computer or one approved by HP for this computer e Ifthe computer is plugged into an external power source other than an AC outlet plug the computer into an AC outlet using the AC adapter Be sure that the power cord and AC adapter connections are secure The computer screen is blank If the screen is blank but you have not turned off the computer one or more of these settings may be the cause e The computer may be in
55. installed on the computer are permanently removed The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To restore the computer using the HP factory image restore DVD you must first create the recovery disc To create the recovery disc GY NOTE HP recommends that you create the HP factory image restore DVD in the event of a system failure 1 Select Computer gt More Applications 2 Inthe left pane click Tools and then click Create HP Factory Image Restore DVD in the right pane 3 Follow the on screen instructions to create an image file to burn a recovery disc To restore the computer from the partition follow these steps 1 2 If possible back up all personal files Insert the HP Factory Image Restore DVD into the external optical drive and restart the computer As the computer is restarting press f9 to open the Computer Setup boot option menu Select the Notebook Upgrade Bay option Press the down arrow to select Restore SLED HP BNB preload image from the Linux boot menu and then press enter Performing a system recovery 65 6 Using the arrow keys select Yes when prompted Do you want to start the System Restore 7 Follow the on screen instructions Ey NOTE You can also restore the computer from t
56. k of loss of data or an unresponsive system use the following procedure to safely remove the digital card Save your information and close all programs associated with the digital card 50 Chapter 8 External cards and devices To remove a digital card 1 Open File Browser by selecting Computer gt Nautilus 2 In the Places list in the left pane of File Browser click the Eject icon next to the name of the digital card Ey NOTE You are prompted that it is safe to remove the hardware device 3 Press in on the card 1 and then remove it from the slot 2 On i A 2 Eyf NOTE If the card is not ejected pull the card out of the slot a Using a USB device Universal Serial Bus USB is a hardware interface that can be used to connect an optional external device such as a USB keyboard mouse drive printer scanner or hub Some USB devices may require additional support software which is usually included with the device For more information about device specific software see the manufacturer s instructions The computer has at least 1 USB port that supports USB 1 0 1 1 2 0 or 3 0 devices Your computer may also have a USB charging port that provides power to an external device An optional docking device or USB hub provides additional USB ports that can be used with the computer Using a USB device 51 Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to
57. k so that you can connect to the Internet For more information see Networking on page 15 e Get to know your computer Learn about your computer features See Getting to know your computer on page 4 and Keyboard and pointing devices on page 22 for additional information e Find installed software Access a list of the software preinstalled on the computer Select Computer gt More Applications Eyf NOTE For details about using the software included with the computer select Computer gt Help You can also see the software manufacturer s instructions which may be provided with the software or on the manufacturer s Web site e Update programs and drivers Update your programs and drivers with the latest versions on a regular basis When your computer is registered it will automatically be updated with the latest versions When you register you can choose to receive automatic notifications when updates become available The automatic notifications for operating system updates are available for 90 days For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html 2 Finding information The computer comes with several resources to help you perform various tasks Resources Setup Instructions poster For information about e Setting up the computer e Identifying computer components Linux Help To access the Linux Help select Comp
58. les 4 Click the Save and Backup button to start the backup and to save the backup settings To restore backup files 1 Select Computer gt More Applications gt Tools gt Backup Manager Restore 2 Click Backup Source and then select the location of the backup files 3 Click Restore Destination and then select the destination to restore the files 4 To restore all files from the selected location click the Restore all files button To restore selective files only click the Restore selected files button and then click the Select Files button and select the files to be restored 5 Under Restore Point click the time and date of the backup NOTE If multiple backups have been performed click the Use the latest version button to restore the latest version 6 Click the Restore button to start restoring the files or click the Cancel button to cancel the operation Backing up your information 67 12 Computer Setup BIOS and Advanced System Diagnostics Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory E NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating prop
59. mation To prevent loss of information save your work and initiate Hibernation or shut down the computer through the operating system before removing the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery lock latch 1 and then slide the battery release latch 2 to release the battery 36 Chapter6 Power management 3 Remove the battery from the computer 3 Charging a battery WARNING Do not charge the computer battery while you are onboard aircraft The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter The battery charges whether the computer is off or in use but it charges faster when the computer is off Charging may take longer if a battery is new has been unused for 2 weeks or more or is much warmer or cooler than room temperature To prolong battery life and optimize the accuracy of battery charge displays follow these recommendations e If you are charging a new battery charge it fully before turning on the computer Ey NOTE If the computer is on while the battery is charging the battery meter in the notification area may show 100 percent charge before the battery is fully charged e Allow the battery to discharge below 5 percent of a full charge through normal use before charging it e Ifthe battery has been unused for one month or more calibrate the battery instead o
60. methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup y NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 oP SS N Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts NOTE Your password settings and security setting
61. n how you want to control access to your information Passwords can be set in the Computer Setup utility that is preinstalled on the computer e Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS e f you forget both the DriveLock user password and the DriveLock master password set in Computer Setup the hard drive that is protected by the passwords is permanently locked and can no longer be used Use the following tips for creating and saving passwords e When creating passwords follow requirements set by the program e Write down your passwords and store them in a secure place away from the computer e Do not store passwords in a file on the computer The following tables list commonly used passwords and describe their functions Setting passwords in the operating system Operating system passwords Function Root password Protects access to an operating system root level account User password Protects access to an operating system user account Setting passwords in Computer Setup Computer Setup passwords Function BIOS administrator password Protects access to Computer Setup DriveLock master password Protects access to the internal hard drive that is protected by DriveLock It is also used to remove DriveLock protection This password is set under DriveLock Passwords during the enable process DriveLock user password Protects access to the internal hard drive that is p
62. ng 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 85 D Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions e If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e f you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or inst
63. ng on or restarting the computer and then pressing esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f9 Use a pointing device or the arrow keys to select a boot device and then press enter Your changes go into effect immediately Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted follow these steps f Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select System Configuration gt Boot Options and then press enter In the Multiboot Express Popup Delay Sec field enter the length of time in seconds that you want the computer to display the startup location menu before it defaults to the current MultiBoot setting When 0 is selected the Express Boot startup location menu is not displayed To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering MultiBoot Express preferences When the Express Boot menu is displayed dur
64. nstalled in your computer including your optical drive is displayed Inserting an optical disc Tray load 1 Turn on the computer 2 Press the eject button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle y NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray Ey NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Using optical drives select models only 47 Removing an optical disc Tray load There are 2 ways to remove a disc depending on whether the disc tray opens normally or not When the disc tray opens normally 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces Ey NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a p
65. ntains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer b 6 To connect the network cable 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the cable into a network wall jack 2 or a router not illustrated Z WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack Connecting to a wired network 21 4 Keyboard and pointing devices Using the keyboard Identifying the hot keys Gf NOTE Your computer may look slightly different from the illustration in this section A hot key is a combination of the fn key 1 and one of the function keys 2 To use a hot key A Briefly press the fn key and then briefly press the second key of the hot key combination Hot key combination Description fn esc Displays system information fn f2 Displays charge information for all installed batteries The display indicates which batteries are charging and reports the amount of charge remaining in each battery 22 Chapter 4 Keyboard and pointing devices Hot key combination Description fn f3 Initiates Suspend which saves your information in system memory The display and other system rf components turn off and power is conserved To exit Suspend briefly slide the power
66. oas a EANAN 9 RIONE access aang aeaa a i dE A E E re tetas 10 Eeft ciiin a aaa aaa aa a a Ra peace a Ea aa E EE 12 DISPIAY saisi E EEEREN NA EE O O 13 ROU i E E E E E E A E A T E ena Phan tea E S 14 E o A AAN ddeasazdivnadeacezdeveeueasazs 15 Using an Internet service provider ISP ceeeeeee ee etteee eee tene ee ee ee eee eeeeeeeeeteeeeeeeiceeeeeetieeeee 16 Identifying wireless and network status ICONS 00 ceeceeeeeeeee erent ee ee eee e ee eee taeeeeeteeeeeeetieeeeeetea 16 Creating a wireless Connection 22cccccccecteccicceeebeccede sented n EREA EEE EEEE Ea 16 Turning wireless devices on and off eee cece ee ee entrees eeaeeeeeeeeaaeeeeeeeaaeeeeeeeiaeeeseeeaas 16 Using the wireless Dutton cccceeeecccecceeeeeeceeecenenseneeeeeeneeneeeseeeeesseeceedentensaeeess 16 Using the operating system controls cece eeeeeeeeeeeeeennneeeeeeeeenaeeeeeeeeenaaas 16 sing a WLAN zsirt oe Leeda gaa eg an cae abet ieia a aiT AA TEN A aia a ae aiii 17 Connecting to an existing WLAN eeessciiisssreeiiiseensenitinree enin eee eee eaaeeeeeeeteaeeeeeeeeenaeeeeeeeeeaeas 17 setting up a new WLAN iscsi tecedeisecceeebisas ices ATE dies teens dee eerie 17 Protecting your WLAN 000 0 eee cette rete ene e reer ee enaaeeeeeeeeeaaeeeeseeeaaeeeeeeeeeiaeeeeeeeeeaas 18 Roaming to another Network 00 0 ececeececeeeee iaaa EE NEEE 18 Using Bluetooth wireless devices select Models only ce eeeeeeeeeeeeeeeeeeeeeetneeeee
67. ollowing devices select or clear one of the following options e Enable Networking all network devices e Enable Wireless 16 Chapter3 Networking Using a WLAN A wireless connection connects the computer to Wi Fi networks or WLANs A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ey NOTE When creating a wireless connection or allowing access to users in a network you are prompted for the root password Connecting to an existing WLAN 1 Be sure that the WLAN device is on Ey NOTE See Getting to know your computer on page 4 for information on identifying the location of the wireless button and wireless light on your computer 2 Click the Network Connection icon in the notification area at the far right of the taskbar Available wireless networks are listed under Wireless Networks 3 Click the desired wireless network If the network is a security enabled WLAN you are prompted to enter a network security code Type the code and then click OK to complete the connection Ey NOTE To connect to a network that is not automatically detected click the Network Connection icon and select Connect to Hidden Wireless Network Enter the ESSID information and set encryption parameters SY NOTE If no WLANs are listed and your network is not hidden you are out of range of a wireless router or access point If you do not see the network you want to connec
68. on or for requesting a full refund of the computer please contact your local point of sale the seller Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents BWR INS sso E A Secession oes Se cele S st dln co E to vss E E E E E E isa wee nano sore 1 Finding INFOMATION 0 0 2 cece terete ee tree tener terre eee teeta eee teen itkaa ie ididiin 2 2 Getting to KNOW your computer wiiic ici ccsccececccsnsecd ocrecenss ocnsttaaec oes enenaaecors anin nanesi Ann nN tues censcoedseeadt bead ecedet buns 4 WO Pets E E EE A tances E EATE A EE E EET 4 TOUCHPA posre N A 4 R Ea EEEN E TA E E E E T 6 Buttons and fingerprint reader select models only sseseesssssssesrrrsssseserrrrsssetterrrsssereernnnn 7 K Ey Snn E S E A E 8 FROME or
69. otebook upgrade bay e Optical drive e Notebook hard drive e USB diskette drive e USB CD ROM e USB hard drive e Notebook Ethernet e Secure Digital SD Memory Card e Docking station upgrade bay e External SATA drive You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup You can also press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then press f9 Pressing f9 displays a menu that shows the current boot devices and allows you to select a boot device Or you can use MultiBoot Express to set the computer to prompt you for a boot location each time the computer turns on or restarts 72 Chapter 13 MultiBoot Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup To start Computer Setup and enable a USB device or a NIC device as a boot device follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 To enable bootable media in USB drives or in drives inserted into an optional docking device select models only use a pointing device or the arrow keys to select System Configuration gt Device Configurations Confirm USB legacy support is selected
70. our fingerprint 1 Select Computer gt YaST 2 Enter your root password and then click Continue Using the fingerprint reader select models only 63 3 Inthe left pane click Security and Users and then click User and Group Management in the right pane 4 Select the account that you want to modify and then click Edit 5 Click the Plug Ins tab click Set the user s fingerprint and then click Launch 6 Follow the on screen instructions to enroll your fingerprint NOTE After your fingerprint is enrolled you can swipe your finger on the fingerprint reader when you turn on the computer unlock the computer or resume from the Suspend or Hibernation state instead of typing a password 64 Chapter10 Security 11 Backup and Recovery Recovery after a system failure is as good as your most recent backup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state You can create an HP factory image restore DVD using an installed or an external DVD RW optical drive You can also restore the computer to its factory condition from the HP dedicated recovery partition on the hard drive Z CAUTION Using Recovery completely erases hard drive contents and reformats the hard drive All files you have created and any software
71. owing ways e Briefly slide the power switch e Close the display Ey NOTE This works only when the computer is running on battery power e Select Computer gt Shutdown gt Suspend e Click the Power icon located on the far right of the taskbar and then click Suspend To exit Suspend A Briefly slide the power switch When the computer exits Suspend the power lights turn on and your work returns to the screen where you stopped working Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power or when the battery reaches a critical battery level Power settings and timeouts can be changed using Power Management in Control Center With the computer on you can initiate Hibernation in any of the following ways e Briefly slide the power switch e Select Computer gt Shutdown gt Hibernate e Click the Power icon located on the far right of the taskbar and then click Hibernate To exit Hibernation A Briefly slide the power switch When the computer exits Hibernation the power lights turn on and your work returns to the screen where you stopped working 34 Chapter6 Power management Using the Power icon The Power icon is located in the notification area at the far right of the taskbar The Power icon allows you to quickly access power settings view remaining battery charge and select a different po
72. played at the bottom of the screen and then pressing f9 to enter the Boot Device Options menu To use MultiBoot Express to set variable boot orders This feature prompts you for a boot device each time the computer is turned on or restarted Setting a new boot order in Computer Setup To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select the Legacy Boot Order list and then press enter To move the device up in the boot order use a pointing device to click the up arrow or press the key To move the device down in the boot order use a pointing device to click the down arrow or press the key To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts 74 Chapter 13 MultiBoot Dynamically choosing a boot device using the f9 prompt To dynamically choose a boot device for the current startup sequence follow these steps 1 2 3 Open the Select Boot Device menu by turni
73. puter or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cable or cord 4 aA p oe Open your web browser For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Follow the on screen instructions to identify your computer and access the BIOS update you want to download Click the option for software and driver downloads type your computer model number in the product box and then press enter Follow the on screen instructions to identify your computer and access the BIOS update you want to download Click your specific product from the models listed Click the appropriate operating system Go to the BIOS section and download the BIOS software package Follow the installation instructions as provided with the downloaded BIOS software package 70 Chapter 12 Computer Setup BIOS and Advanced System Diagnosti
74. r exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer e fthe power lights turn on the AC adapter is functioning properly e fthe power lights remain off the AC adapter is not functioning and should be replaced Contact support for information on obtaining a replacement AC power adapter Using external AC power 41 7 Drives Handling drives A CAUTION Drives are fragile computer components that must be handled with care See the following cautions before handling drives Additional cautions are included with the procedures to which they apply Observe these precautions Before you move a computer that is connected to an external hard drive initiate Suspend and allow the screen to clear or properly disconnect the external hard drive Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Handle a drive carefully do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off in Suspend or in Hibernation
75. r use an acceptable germicidal disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Z WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Cleaning procedures 83 C Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input Power Rating Operating voltage and current 18 5Vdc 3 5A 65W 18 5 V dc 3 5 A 65 W Slim Adapter 19 5 V dc 3 33 A 65 W E NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms Ey NOTE The computer operating voltage and current can be found on the system regulatory label 84 Appendix C Specifications Operating environment Factor Metric U S Temperature Operati
76. rightness keys 23 screen image switching 23 scrolling TouchPad gesture 27 security cable 62 security cable slot identifying 12 security wireless 18 serial number computer 81 service door 14 service door removing or replacing 43 setup of WLAN 17 shutdown 33 slots security cable 12 smart card reader identifying 12 speakers identifying 9 storing battery 39 Suspend exiting 34 initiating 34 T temperature 39 TouchPad buttons 4 5 setting preferences 28 TouchPad gestures pinching 28 scrolling 27 zooming 28 TouchPad light identifying 6 TouchPad zone identifying 4 traveling with the computer 39 81 tray load optical drive 47 troubleshooting disc burning 80 disc play 79 optical disc tray 78 optical drive detection 78 troubleshooting external display 79 turning off the computer 33 U unresponsive system 33 USB 3 0 port 12 USB cable connecting 52 USB devices connecting 52 description 51 removing 52 USB hubs 51 USB legacy support 68 USB ports identifying 12 51 V vents identifying 12 14 VGA port connecting 31 video using 30 volume adjusting 29 buttons 29 keys 29 volume keys identifying 23 WwW webcam 13 using 30 webcam light identifying 13 webcam identifying 13 wireless button using 16 wireless certification label 81 wireless devices types 16 wireless encryption 18 wireless icon 16 wireless light 6 16 wireless network WLAN 21 connecting 17 corporate WLAN connection 17 de
77. ription 1 fn key Turns the embedded numeric keypad on and off when pressed in combination with the num Ik key NOTE The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer 2 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 3 num Ik key Turns the embedded numeric keypad on and off when pressed in combination with the fn key NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Turning the embedded numeric keypad on and off Press fn num Ik to turn on the embedded numeric keypad Press fn num Ik again to turn off the keypad Ey NOTE The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions e To use the navigational function of a keypad key while the keypad is off press and hold the fn key while pressing the keypad key e To use the standard function of a keypad key while the keypad is on Press and hold the fn key to type in lowercase Press and hold fn s
78. rotected by DriveLock and is set under DriveLock Passwords during the enable process TPM embedded security password select models only When enabled as a BIOS administrator password protects access to the computer contents when the computer turns on restarts or exits Hibernation This password requires the optional embedded security chip to support this security feature For details about each of these passwords see the following topics Using passwords 59 Managing a BIOS administrator password To set change or delete this password follow these steps 1 Open Computer Setup by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use a pointing device or the arrow keys to select Security gt Setup BIOS Administrator password and then press enter e To seta BIOS administrator password type your password in the Enter New Password and Confirm New Password fields and then press enter e To change a BIOS administrator password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter e Todelete a BIOS administrator password type your current password in the Enter Password field and then press enter 4 times 3 To save your changes and exit Computer Se
79. rotective case 48 Chapter 7 Drives When the disc tray fails to open 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces Ey NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Using optical drives select models only 49 8 External cards and devices Using Media Card Reader cards select models only Optional digital cards provide secure data storage and convenient data sharing These cards are often used with digital cameras and PDAs as well as with other computers To determine which digital card formats that are supported on your computer see Getting to know your computer on page 4 Inserting a digital card CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the card into the Media Card Reader and then press in on the card until it is firmly seated a Removing a digital card CAUTION To reduce the ris
80. s are not changed when you restore the factory settings Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Updating the BIOS 69 Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed as follows 1 2 Start Computer Setup Use a pointing device or the arrow keys to select File gt System Information To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter 7 NOTE You can also determine the BIOS version by turning on or restarting the computer pressing the esc key while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then pressing the f1 key Follow the on screen instructions to exit this screen Downloading a BIOS update CAUTION To reduce the risk of damage to the com
81. scribed 16 equipment needed 17 public WLAN connection 17 security 18 WLAN antennas identifying 13 WLAN device 81 WLAN label 81 writable media 34 Z zooming TouchPad gesture 28 Index 89
82. switch for at least 5 seconds e Disconnect the computer from external power and then remove the battery Setting power options Using power saving states The computer has two power saving states enabled at the factory Suspend and Hibernation When Suspend is initiated the power lights blink and the screen clears Your work is saved to memory letting you exit the Suspend state faster than exiting Hibernation If the computer is in the Suspend state for an extended period or if the battery reaches a critical battery level while in the Suspend state the computer initiates Hibernation Shutting down the computer 33 When Hibernation is initiated your work is saved to a hibernation file on the hard drive and the computer turns off CAUTION To prevent possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Suspend or Hibernation while reading from or writing to a disc or an external media card Ey NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Suspend state or in Hibernation Initiating and exiting Suspend The system is set at the factory to initiate Suspend after a period of inactivity when running on battery power or on external power Power settings and timeouts can be changed using Power Management in Control Center With the computer on you can initiate Suspend in any of the foll
83. t to right click the Network Connection icon in the notification area at the far right of the taskbar and click Edit Connections Setting up a new WLAN Required equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP e A wireless router purchased separately 2 e The wireless computer 3 The illustration below shows an example of a wireless network installation that is connected to the Internet Eyf NOTE Some cable modems include a built in router Check with your ISP to see if you need a separate router UsingaWLAN 17 Ey NOTE When setting up a wireless connection be sure that your computer and wireless router are synchronized To synchronize your computer and wireless router turn your computer and wireless router off and then back on As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities to e mail that is not confidenti
84. tatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object YNOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are identical To add or replace a memory module Z CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Suspend state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch Then shut down the computer through the operating system 1 Save your work and shut down the computer Disconnect AC power and external devices connected to the computer Turn the computer upside down on a flat surface 2 3 4 Remove the battery See Inserting or removing the battery on page 36 5 Remove the service door See Removing or replacing the service door on page 43 6 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module 55 b Grasp
85. ter through the operating system Removing the hard drive To remove a hard drive Ey NOTE The smart card reader is located on top of the hard drive Because of this you must first move the smart card reader out of the way before you can access the hard drive 1 ot Oo e oe Save your work and shut down the computer Disconnect AC power and external devices connected to the computer Turn the computer upside down on a flat surface Remove the battery see Inserting or removing the battery on page 36 Remove the service door see Removing the service door on page 43 Remove the 4 hard drive screws 1 Pull the hard drive tab 2 to lift the hard drive out of the hard drive bay Replacing or upgrading the hard drive 45 Installing a hard drive To install a hard drive 1 Lower the hard drive 1 into the hard drive bay until it is seated 2 2 Replace the 4 screws 2 to secure the hard drive 3 Replace the service door see Replacing the service door on page 44 4 Replace the battery see Inserting or removing the battery on page 36 5 Turn the computer right side up and then reconnect AC power and external devices to the computer 6 Turn on the computer 46 Chapter 7 Drives Using optical drives select models only Identifying the installed optical drive A Select Computer gt More Applications and then select Audio amp Video in the left pane A list of all the devices i
86. the WLAN Roaming to another network 18 When you move your computer within range of another WLAN the operating system attempts to connect to that network If the attempt is successful your computer is automatically connected to the new network If the operating system does not recognize the new network follow the same procedure you used initially to connect to your WLAN Chapter 3 Networking Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers Phones e Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the operating system Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network Using a modem select models only A modem must be connected to an analog telephone line using a 6 pin RJ 11 modem cable purchased separately In some countries or regions a specific modem cable adapter is also required Jacks for digital PBX systems may resemble an
87. the key When the keypad is turned on it can be used like an external numeric keypad 4 num Ik key Chapter 2 Getting to know your computer Turns the embedded numeric keypad on and off when pressed in combination with the fn key Component 1 tp Wireless light Description White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on select models only Amber All wireless devices are off 2 3 4 5 KCO Power light AC adapter battery light Hard drive light Speakers 2 On The computer is on Blinking The computer is in the Suspend state Off The computer is off or in Hibernation Amber The computer is connected to external power and the battery is charged from 0 to 90 percent White The computer is connected to external power and the battery is charged from 90 to 99 percent Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive Produce sound One of the speakers is on the bottom of the computer and it cannot be seen from the front of the computer Front 9 Component Description 1
88. the pointer to go Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse 26 Chapter 4 Keyboard and pointing devices Using TouchPad gestures The TouchPad supports a variety of gestures To use TouchPad gestures place two fingers on the TouchPad at the same time Ey NOTE TouchPad gestures are not supported in all programs To view information about each gesture 1 2 3 4 Select Computer gt More Applications In the left pane click System and then click the TouchPad icon in the right pane On the Device Settings tab click the device and then click Settings Click the gesture to view information about its features To turn the gestures on and off 1 2 3 4 5 Scrolling Select Computer gt More Applications In the left pane click System and then click the TouchPad icon in the right pane On the Device Settings tab click the device and then click Settings Select the check box next to the gesture that you want to turn on or off Click Apply and then click OK Scrolling is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion y NOTE Scrolling speed is controlled by finger speed Using the TouchPad 27 Pinching Zooming Pinching allows you to zoom in or out on images or text
89. ttempts to enter the password you must shut down the computer and try again Using Computer Setup Automatic DriveLock In a multiple user environment you can set an Automatic DriveLock password When the Automatic DriveLock password is enabled a random user password and a DriveLock master password will be created for you When any user passes the password credential the same random user and DriveLock master password will be used to unlock the drive Ey NOTE You must have a BIOS administrator password before you can access the Automatic DriveLock features Managing an Automatic DriveLock password To enable or disable an Automatic DriveLock password in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 Use a pointing device or the arrow keys to select Security gt Automatic DriveLock and then follow the on screen instructions Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be a software program you install on your computer and or network or it can be a solution made up of both hardware and software Using Computer Setup Automatic DriveLock 61 There are two types of firewalls to consider e _ Host based firewalls Software that protects only the computer it is installed on e
90. tup use the arrow keys to select Exit gt Exit Saving Changes Your changes take effect when the computer restarts Entering a BIOS administrator password At the Enter password prompt type your administrator password and then press enter After 3 unsuccessful attempts to enter the administrator password you must restart the computer and try again Using a Computer Setup DriveLock password CAUTION To prevent the DriveLock protected hard drive from becoming permanently unusable record the DriveLock user password and the DriveLock master password in a safe place away from your computer If you forget both DriveLock passwords the hard drive will be permanently locked and can no longer be used DriveLock protection prevents unauthorized access to the contents of a hard drive DriveLock can be applied only to the internal hard drive s of the computer After DriveLock protection is applied to a drive a password must be entered to access the drive The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords To apply DriveLock protection to an internal hard drive a user password and a master password must be set in Computer Setup Note the following considerations about using DriveLock protection e After DriveLock protection is applied to a hard drive the hard drive can be accessed only by entering either the user password or the master password e The
91. uter gt Help Regulatory Safety and Environmental Notices To access the notices double click the HP Documents icon located on the desktop Safety amp Comfort Guide To access this guide double click the HP Documents icon located on the desktop or Go to http www hp com ergo e Computer software e Computer settings e Connecting to the Internet e Computer utilities e Regulatory and safety information e Battery disposal information e Proper workstation setup posture health and work habits e Electrical and mechanical safety information Worldwide Telephone Numbers booklet This booklet is provided with your computer HP support telephone numbers HP Web site For U S support go to http Awww hp com go contactHP For worldwide support go to http Awelcome hp com country us en wwcontact_us html Chapter 1 Welcome e Support information e Ordering parts and finding additional help e Software driver and BIOS updates e Accessories available for the device Resources For information about Limited Warranty Warranty information To access the warranty Double click the HP Documents icon located on the desktop or Go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries re
92. ving a low battery level when a charged battery is available 39 Resolving a low battery level when no power source is available 39 Resolving a low battery level when the computer cannot exit FIDSPMatlon e nanio E A 39 Conserving battery POWE serrera aE ANA N 39 Storing a battery cccccuceciccini air ioe R A EEE 39 Disposing of a used battery seessssseeeessrrrsesrrnnnansrninrnadtttnnnnaatutnnnaaattananaaannaannaaaaaannnaa aana 40 Replacing the Banery moseiengko eiorinn an E EE 40 Using external AC POWO sscctescdedeeneucedisieetlociuseatandivereadd severest AEEA A AAA ANNAA 40 Testing an AC adapter 0 0 2 eter tr tnt ee ee eee erties eee nieeee eee NEEE EAEan EEEa naene 41 ge Slikss wren rrr errr I A A E A T riser er rer eter rrererers E A E T TETT 42 FIAMGIIMG RIVES sssrinin E NT EATER A E AA EA 42 Removing or replacing the service door essssssesrsressesrrannsnnnesseennnaannannddattnnnaannannnaaetennanaanananaaaeen anaana 43 Removing the service GOON iiss csiciece cessation eae ii E EERE EAEE 43 Replacing the Service GOOF ssseiinnioaniisi oiana EAA EEANN 44 Replacing or upgrading the hard rive s ssrieiieeniriiirnni oeei i eee eeeeaaaeeeeeeeeaaeeeeeseeeiaeeeeeeeeiaeeeeeeniaaees 45 Removing the hard drive senesicsiiciiarii inarrit iien e ARETE EA 45 sialing a Nand Chive essuie rinne a E AEEA A AA i 46 Using optical drives select models only seessssssssessrsressesernnnnsssnnnnaessennnaaannnnnnaaaetenanaaannannnaaaetena
93. wer 9 TouchPad 6 webcam 13 wireless 6 local area network LAN cable required 21 connecting cable 21 logical drive designations 74 low battery level 38 M managing a BIOS administrator password 60 managing a drivelock password 60 media card defined 50 inserting 50 removing 50 stopping 51 Media Card Reader identifying 10 memory module identifying 14 inserting 56 removing 55 mouse external setting preferences 28 MultiBoot Express 72 75 N network cable 21 connecting 21 noise suppression circuitry 21 network connection icons 16 network jack identifying 11 Network Service Boot 73 NIC boot device 72 73 noise suppression circuitry network cable 21 num Ik key identifying 24 num lock light 6 num lock external keypad 25 O operating environment 85 operating system 33 operating system passwords set in 59 optical disc inserting 47 removing 48 optical drive 53 optional external devices using 53 optional security cable 62 P passwords set in Computer Setup 59 set in operating system 59 pinching TouchPad gesture 28 pointing stick 4 ports DisplayPort 12 32 external monitor 11 31 USB 51 VGA 31 power connector identifying 12 power lights 9 power conserving 39 product name and number computer 81 public WLAN connection 17 PXE server 73 R readable media 34 recovery 65 regulatory information regulatory label 81 wireless certification labels 81 RJ 45 network jack identifying 11 S screen b
94. wer plan e To display the percentage of remaining battery charge click the Power icon and then click Information e To access Power Management Preferences click the Power icon and then click Preferences Using power management Power management is a collection of system settings that manages how the computer uses power Power management can help you conserve power maximize performance or balance the two You can customize power management settings Viewing the current power management settings A Right click the Power icon in the notification area at the far right of the taskbar and then click Preferences Changing the current power management settings 1 Right click the Power icon in the notification area at the far right of the taskbar and then click Preferences 2 Change the settings on the On AC Power tab On Battery Power tab and General tab as needed Using battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power When a charged battery is in the computer and the computer is plugged into external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer switches to battery power if the AC adapter is disconnected from the computer y NOTE When you disconnect AC power the display brightness is automatically decr
95. xternal monitor port and improves digital connectivity A To connect a digital display device connect the device cable to the DisplayPort Ey NOTE Press fn f4 to switch the image between the display devices connected to the computer 7 NOTE To remove the device cable press down on the connector latch to disconnect it from the computer 32 Chapter5 Multimedia 6 Power management Shutting down the computer A CAUTION Unsaved information will be lost when the computer is shut down The shutdown command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB port e When the computer will be unused and disconnected from external power for an extended period To shut down the computer follow these steps Ey NOTE If the computer is in the Suspend state or in Hibernation you must first exit Suspend or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select Computer gt Shutdown gt Shut Down If the computer is unresponsive and you are unable to use the preceding shutdown procedure try the following emergency procedures in the sequence provided until shutdown occurs e Slide and hold the power
96. y bay or beneath the service door e Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay e Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are affixed inside the battery bay Labels 81 B Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration For example germicidal disposable wipes These wipes come in a variety of brand names e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes A CAUTION Avoid the following cleaning products Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Fibrous materials such as paper towels which can scratch the computer These scratches can over time trap dirt particles and cleaning
97. y module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support 3 a Battery lock latch Releases the battery from the computer 4 Battery bay Holds the battery 5 Docking connector Connects an optional docking device 6 b Battery release latch Releases the battery 14 Chapter2 Getting to know your computer 3 Networking Your computer may support one or both of the following types of Internet access e Wireless For mobile Internet access you can use a wireless connection See Connecting to an existing WLAN on page 17 or Setting up a new WLAN on page 17 e Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network see Connecting to a wired network on page 19 Ey NOTE Internet hardware and software features vary depending on computer model and your location 15 Using an Internet service provider ISP Before you can connect to the Internet you must establish an ISP account Contact a local ISP to purchase Internet service and a modem The ISP can help set up the modem install a network cable to connect your wireless computer to the modem an

HP EliteBook 2170p

Contents

Download Pdf Manuals

Related Search

Related Contents