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Drobo B800i

1. Warning For optimal performance keep the Drobo B800I in its normal horizontal position If placed on its side hard drives may disconnect 3 With your other hand use your thumb to depress and hold open one of the drive locks to a selected data bay Refer to the image below Drive Lock Data Bay Data Bay Indicator 4 Slide the hard drive into the data bay release the drive lock and push the drive into place until you feel it connect The drive lock will snap behind the drive securing It into place 5 Insert additional drives in the same manner following steps 2 through 4 6 When finished replace the faceplate right side up so that when your Drobo device Is turned on you will be able to see the indicator lights You are now ready to connect cables and power on your Drobo device drobo com Getting Started Guide for Your Drobo B800i 12 Connecting the Cables with USB and Turning On Your Drobo Device After installing Drobo Dashboard and inserting the hard drives into your Drobo B800i you are ready to connect the cables You will first connect your Drobo B800i to a host computer using your USB connection for the initial administrative setup only regardless of how you plan to use your Drobo B800i After the initial setup you can use your Drobo B800i with iSCSI and also implement its use in a multi host virtual environment if desired Note On
2. 3 Connect one end of the Ethernet cable into the iSCSI Ethernet port on the Drobo B800i and the other end into your host computer router or switch 4 If you plan to use the second iSCSI port also connect the second Ethernet cable into the second iSCSI Ethernet port on the Drobo B800i and the other end into a computer router or switch 5 Turn on your Drobo B800i by pressing the power toggle button on the back of your Drobo device once Your Drobo B800i powers on and appears in Drobo Dashboard on the host computer You are now ready to format the drives in your Drobo B800i Drobo Dashboard All Devices i Drobo is healthy and has sufficient capacity drobo com Getting Started Guide for Your Drobo B800i 21 Formatting the Drives into Volumes Once your Drobo B800i is connected via its iSCSI Ethernet connection you will then need to format the drives Note You can only format drives while connected via iSCSI Before doing the steps to format the drives however it is important to know the number of volumes or Logical Unit Numbers LUNs you would like to create the sizes of those volumes and the file system format you will choose when you format the drives Selecting a File System and Volume Size When you format your Drobo B800i you will need to choose a particular file system What file system formats are available to you depend on your operating system See Figure 1 You will also be formatting yo
3. Settings amp Drobo Copy Dashboard Preferences Help Please wait while Drobo Dashboard performs the requested volume changes Formatting volume D DroboVolume drobo com Getting Started Guide for Your Drobo B8001 27 Note Some Windows operating systems and the Macintosh operating system will also prompt you to format the drives If so click Cancel or Ignore as appropriate When changes are complete a message appears to let you know 12 Click the OK button If you want to set a CHAP password for a volume see Setting CHAP Passwords for Volumes in the Online User Guide Once volumes have been created you can easily mount them on the Volumes page When mounted the volumes are easily accessible within your operating system For more information see this topic in the Online User Guide Adding the Drobo B8001 to Your Virtual Environment If you plan to use your Drobo B800i in a multi host virtual environment you have one last step to add Drobo B800i as a storage device to your iSCSI VLAN using your virtualization software You will first need to physically connect the Drobo B800i to the desired host computer and then enter iSCSI settings for the Drobo B800i into your virtualization software s iSCSI initiator For further information and configuration steps please see the following e Visit our knowledge base at http support datarobotics com app answers list and enter multi hostfor the keyword se
4. dropo a a t as Es Getting Started Guide Drobo Model B8001 dropo Data Robotics Inc supports lawful use of technology and does not endorse or encourage the use of its products for purposes other than those permitted by copyright law Copyright 2011 Data Robotics Inc Data Robotics Drobo DroboShare DroboPro DroboElite and BeyondRAID are trademarks of Data Robotics Inc which may be registered in some jurisdictions All other trademarks used are the property of their respective owners Information supplied by Data Robotics Inc is believed to be accurate and reliable at the time of printing but Data Robotics Inc assumes no responsibility for any errors that may appear in this document Data Robotics Inc reserves the right without notice to make changes in product design or specifications Information is subject to change without notice Data Robotics Inc 1705 Wyatt Drive Santa Clara CA 95054 U S A For more info visit http www drobo com Part 070 00036 002 Rev 02 drobo com Getting Started Guide for Your Drobo B800i Table of Contents BEFORE YOU BEGIN 3 Checking Box Contents 3 Drobo Model B8001 3 Checking System Requirements 3 Operating Systems Supported for Drobo Model B800i 3 Cable Interfaces Supported 4 Checking the Hardware You Need 5 Selecting Hard Drives 5 Determining How Much Hard Drive Space You Need 6 Using a Router or Switch 6 Using an Uninterruptible Power Suppl
5. i before 1 pm local time ship the same day or ii after 1 pm local time ship the next business day for express delivery Technical Support During the Warranty Period You as part of this limited warranty coverage are entitled to access Data Robotics online help resources to address any question about the Product Online Help Resources For a period of ninety days from retail purchase by You we call this ninety days the Technical Support Access Period as part of this limited warranty coverage if the Online Help Resources don t address the support issue You are entitled to initiate a support request online at www datarobotics com support After the Technical Support Access Period support requests may be made at an additional fee available on request In response to support requests during local business hours a Data Robotics representative or Data Robotics Authorized Reseller will help determine whether Your Product requires service and if it does will inform you how Data Robotics will provide it Data Robotics or its Data Robotics Authorized Resellers will provide warranty service on Products that are tendered or presented for service during the Warranty Period Warranty service will be provided from the country from which the Product was originally purchased to the extent reasonably possible Service options parts availability and response times will vary according to country In accordance with applicable law Data Robotics may
6. 250GB 500GB 75868 1TB 250GB 500GB 1TB 2468 1TB 750GB Dual Disk Redundancy Drives Drive Capacities Usable Protected Capacity STB 3TB 346 346 6TB 250GB 250GB 500GB 5086B 7865 1IB 250GB 500GB 750GB HB 248 1 5TB Notes Actual capacity is often less than what is shown in the examples above due to the different systems used for rating capacity This has nothing to do with Drobo devices Know that all Drobo devices enable you to easily increase storage capacity at any time by simply inserting additional drives or replacing smaller drives with larger ones Using a Router or Switch If you are connecting a Drobo B800i to a router or switch your router or switch needs to support gigabit Ethernet connections 1000 Mbit s for optimal performance Although your Drobo B800i will auto negotiate the highest connection speed available to your router or switch iSCSI does not perform well at slower speeds Using an Uninterruptible Power Supply UPS or Power Surge Protector We highly recommend you plug your Drobo device into an uninterruptible power supply UPS which protects against sudden losses in power as well as power surges We also recommend a power surge protector although this only protects against power surges drobo com Getting Started Guide for Your Drobo B800i Setting Up in Just a Few Steps Once you have unpacked your Drobo device from its box and ensured you meet all syst
7. 2 Click the Targets tab 3 In the Name column click on the name that ends in Management 4 Click the Connect button 5 Select the Add this connection to the list of Favorite Targets check box 6 Click the Advanced button 7 Select the Enable CHAP logon check box 8 For Name enter management 9 For Target secret enter Drobo Dashboard This is case sensitive drobo com Getting Started Guide for Your Drobo B800i 34 If You are running the latest version of Drobo Dashboard under Windows Server 2008 but cannot format your Drobo B800i using the iSCSI connection Then Use the following procedure to format your volume s Steps These steps use Disk Manager and do not require you to change data interfaces for the formatting process 1 Use Drobo Dashboard to create but not format your volume s on the DroboElite B800i e Double click on the Drobo B800i on the All Devices page e Ensure you are logged in to the B800i as administrator e From the Navigation menu click the Volumes option e Click the Add button in the lower left and follow the prompts to create a new volume 2 Launch Disk Manager in Windows Server 2008 3 Right click the grey square next to the Drobo volume you just created 4 Select bring online 5 Use Disk Manager to format the volume After formatting completes you should be able to use your DroboElite B800i normally If You are having problems formatting your Drobo B
8. Getting Started Guide for Your Drobo B800i 24 e For the Macintosh the following appears Format Type This information is used to determine how to format your volume O HFS Drobo will be directly attached to a Mac O Multi Host Configure this volume with multi host support O None Create a new volume but don t format it 4 Select the appropriate file format for your operating system Important Note If you plan to use your Drobo B800i in a virtual environment you must select the Multi Host option Otherwise only one server in that environment will be able to see the volumes or LUNs 5 Afterwards click the Next button The Volume Size page appears Volume Size You will be able to store up to 2 TB of data on a volume If you eventually need to store more data then an additional volume will need to be created On Windows computers the larger the volume the longer it takes to start the computer or connect to the Drobo device You should select a volume size that will be large enough to contain all your data for the forseeable future 6 Click and drag to slide the pointer to the size of the volume you would like to create and then click the Next button drobo com Getting Started Guide for Your Drobo B800i 25 Note Multi host virtual environments support volume or LUN sizes no greater than 2TB Tip We recommend that you select the largest size available enabling you to increase the number
9. PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH DATA ROBOTICS PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT DATA ROBOTICS DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA DATA ROBOTICS AND ITS AUTHORIZED RESELLERS ARE NOT LIABLE FOR ANY DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR OTHER INFORMATION STORED ON ANY MEDIA OR ANY NON DATA ROBOTICS PRODUCT OR PART NOT COVERED BY THIS WARRANTY RECOVERY AND REINSTALLATION OF SYSTEM APPLICATION SOFTWARE AND USER DATA ARE NOT COVERED UNDER THIS LIMITED WARRANTY CONSUMER PROTECTION LAWS IF YOU ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN YOUR COUNTRY OR REGION OF PURCHASE THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS This warranty gives You specific legal rights and You may also have other rights that vary by country state or province Data Robotics the warrantor under this Limited Warranty is identified at the end of this document according to the country or region in which the product purchase took place OBTAINING WARRANTY SERVICE Product Replacement No Product may be returned directly to Data Robotics without first contacting Data Robotics fora RMA number You can contact us to request an RMA number by contacting
10. YOU FOLLOW THE OPERATING INSTRUCTIONS E DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i OR B800fs HAS BEEN DROPPED OR THE CHASSIS DAMAGED F DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i OR B800fs SHARE EXHIBITS A DISTINCT CHANGE IN PERFORMANCE 15 Use only the supplied USB 2 0 USB 3 0 FireWire 800 Ethernet and power cables when operating Drobo DroboPro DroboElite Drobo FS ProFS B800i or B800fs Servicing The user should not attempt to service Drobo DroboPro DroboElite Drobo FS Pro FS B800i or B800fs beyond that described as user service items in the FAQ section of this manual the Troubleshooting sections of the Help Files or the support Knowledge Base All other servicing should be referred to qualified service personnel Cleaning Unplug Drobo DroboPro DroboElite Drobo FS Pro FS B800i or B800fs from the wall outlet before cleaning Do not use liquid or aerosol cleaners use a damp cloth If Drobo DroboPro DroboElite Drobo FS Pro FS B800i or B800fs comes in contact with any liquid unplug the power adaptor and let Drobo dry thoroughly before plugging back in Power Source Drobo DroboPro DroboElite Drobo FS Pro FS B800i or B800fs should be operated only from the type of power source indicated on the marking label or in this User Guide If you are not sure of the type of power supplied to your home or business consult your local power company Overloaded Power Outlets Do not overload
11. for iSCSI Microsoft Windows Operating Systems Apple Macintosh OS X v10 5 File system support NTFS HFS FAT32 and EXT3 B800i Specifications amp Systems Requirements Power Supply AC Input 100 240 VAC 1 8 0 75 A 50 60 Hz Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 12 17 wide x 5 46 tall x 14 1 long 309mm wide x 138 9mm tall x 357 4mm long Weight 16 Ibs 3 ozs Storage Accepts up to eight 3 5 SATA or II internal desktop hard drives Interfaces USB 2 0 Admin only and iSCSI Drobo Dashboard Application required for iSCSI Microsoft Windows Operating Systems Apple Macintosh OS X v10 5 File system support NTFS HFS FAT32 and EXT3 B800fs Specifications amp Systems Requirements Power Supply AC Input 100 240 VAC 1 8 0 75 A 50 60 Hz Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 12 17 wide x 5 46 tall x 14 1 long 309mm wide x 138 9mm tall x 357 4mm long Weight 16 Ibs 3 ozs Storage Accepts up to eight 3 5 SATA or ll internal desktop hard drives Interfaces Ethernet Drobo Dashboard Application recommended Microsoft Windows Operating Systems XP SP3 Apple Macintosh OS X v10 5 File system su
12. or Il internal desktop hard drives Interfaces USB 2 0 FireWire 800 eSATA Drobo Dashboard Application recommended Microsoft Windows Operating Systems XP SP3 Apple Macintosh OS X v10 5 File system support NTFS HFS FAT32 and EXT3 DroboPro Specifications amp Systems Requirements Power Supply AC Input 100 240 VAC 1 8 0 75 A 50 60 Hz Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 12 17 wide x 5 46 tall x 14 1 long 309mm wide x 138 9mm tall x 357 4mm long Weight 16 Ibs 3 ozs Storage Accepts up to eight 3 5 SATA or Il internal desktop hard drives Interfaces USB 2 0 FireWire 800 and iSCSI Drobo Dashboard Application required for iSCSI Microsoft Windows Operating Systems Apple Macintosh OS X v10 4 10 5 6 required for iSCSI File system support NTFS HFS FAT32 and EXT3 Drobo FS Specifications amp Systems Requirements Power Supply AC Input 100 240VAC 2 5A 50 60Hz DC Output 12 17VDC 8 33A amp 100W Max Drobo Power Consumption 5A 12V 60W Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 5 9 wide x 7 3 tall x 10 3 long 150 3mm wide x 185 4mm tall x 262 3mm long Weight 8 Ibs without power supply
13. over and above your normal legal rights to repair or replace faulty product are set out in this document So please read this document carefully and keep a copy safe This Limited Warranty applies only to Data Robotics products that means products manufactured by or for Data Robotics These can be identified because they all have the Data Robotics name or logo on them In this Limited Warranty document we call these products Products This Limited Warranty does not apply for instance to the hard drives manufactured by other companies which may be in the same package as our Product This Limited Warranty is provided only to the original end user purchaser of the Product who we call You IMPORTANT You need to produce the original receipt for the Product or other proof of the original retail purchase from Data Robotics or one of its authorised resellers satisfactory to us in order to benefit from this Limited Warranty We warrant Products against defects in materials and workmanship under normal use as set out in this table Name of Product Where You bought the product Length of limited warranty protection for online orders this is the delivery address All Products In the European Union Two years All Products Outside the European Union One year We call the period set out in the right hand column above the Warranty Period If a Product hardware defect arises and a valid claim is received within the applicable Warran
14. require that You furnish proof of purchase details and or comply with registration requirements before receiving warranty service Please refer to the online product documentation at www datarobotics com products for more details on this and other matters on obtaining warranty service GPL LICENSE CODE Drobo model B800i Drobo model B800fs DroboPro FS Drobo FS DroboPro DroboElite and DroboShare utilize some GPL licensed Linux code To obtain a copy of the Linux source code used in our product please e mail your request with your name and company affiliation to gplrequest drobo com DROBOCARE You may be eligible to purchase DroboCare a support product which enhances the standard warranty and is available for an additional fee Please see the DroboCare terms and conditions at www datarobotics com drobocare GENERAL INFORMATION This limited warranty shall be in all respects governed by and construed under the laws of California without regard to its conflict of laws provisions and the parties submit to the exclusive jurisdiction of the courts of Santa Clara County California The information contained herein is subject to change without notice in respect of subsequent Products you may purchase The only warranties for Data Robotics products and services are set forth in the warranty statements accompanying the products and services Nothing herein should be construed as constituting an additional warranty Data Robotics shall not be liable for t
15. return instructions Data Robotics shall ship to you a replacement Product by standard ground shipping In the event the Product is to be repaired or replaced if You choose to provide Your credit card information to Data Robotics at the time You are issued an RMA Data Robotics will Advance Ship to You a replacement Product and You agree to promptly return Your Product at issue within seven 7 days of issuance of the RMA number In the event Data Robotics does not receive the Product for which You were issued an RMA within such seven 7 days Your credit card will be charged the manufacturer s suggested retail price of the replacement Product Advance Ship means if Your credit card information is received i before 1 pm local time ship the same day or ii after 1 pm local time ship the next business day drobo com Safety and Warranty iv Technical Support During the Warranty Period You as part of this limited warranty coverage are entitled to access Data Robotics online help resources to address any question about the Product Online Help Resources For a period of ninety days from purchase by You Technical Support Access Period as part of this limited warranty coverage if the Online Help Resources don t address the support issue You are entitled to initiate a support request online at www datarobotics com support After the Technical Support Access Period support requests may be made at an additional fee In response t
16. the internal AC cable must not be removed if the system is powered on for service access drobo com Safety and Warranty Drobo Specifications amp Systems Requirements Power Supply AC Input 100 240VAC 2 5A 50 60Hz DC Output 12 17VDC 6 6A amp 80W Max Drobo Power Consumption 4A 12V 48W Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 6 0 wide x 6 3 tall x 10 7 long 152 4mm wide x 160mm tall x 271 8mm long Weight 6 Ibs 11 3 ozs without power supply Storage Accepts up to four 3 5 SATA or Il internal desktop hard drives Interfaces USB 2 0 and FireWire 800 2nd Generation Only Drobo Dashboard Application optional Microsoft Windows Operating Systems Apple Macintosh OS X v10 4 File system support NTFS HFS FAT32 and EXT3 via DroboShare Drobo S Specifications amp Systems Requirements Power Supply AC Input 100 240VAC 2 5A 50 60Hz DC Output 12 17VDC 6 6A amp 80W Max Drobo Power Consumption 4A 12V 48W Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 5 9 wide x 7 3 tall x 10 3 long 150 3mm wide x 185 4mm tall x 262 3mm long Weight 8 Ibs without power supply Storage Accepts up to five 3 5 SATA
17. to make any modification extension or addition to this warranty EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW DATA ROBOTICS IS NOT RESPONSIBLE FOR DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOSS OF USE LOSS OF REVENUE LOSS OF ACTUAL OR ANTICIPATED PROFITS INCLUDING LOSS OF PROFITS ON CONTRACTS LOSS OF THE USE OF MONEY LOSS OF ANTICIPATED SAVINGS LOSS OF BUSINESS LOSS OF OPPORTUNITY LOSS OF GOODWILL LOSS OF REPUTATION LOSS OF DAMAGE TO OR CORRUPTION OF DATA OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY ANY COSTS OF RECOVERING PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH DATA ROBOTICS PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS DATA ROBOTICS DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA CONSUMER PROTECTION LAWS IF YOU ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN YOUR COUNTRY OR REGION OF PURCHASE THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS Some countri
18. your Drobo device has shut down drobo com Getting Started Guide for Your Drobo B800i 32 Using the Online User Guide After you ve set up your Drobo device you re ready to use it to store and back up data To learn how to manage and use your Drobo device refer to the Online User Guide for your product which can be found within your Drobo Dashboard software by clicking the Help option on the Navigation menu The latest version can also be found at www drobo com support documentation php Using Context Sensitive Help When using Drobo Dashboard you can click the Help option on the Navigation menu to display context sensitive help The Help window appears providing information particular to the screen from which you clicked for help Using the Knowledge Base Our searchable knowledge base provides answers to almost any question related to your Drobo device that you can t find in the Online User Guide You can access our knowledge base at http support datarobotics com app answers list Getting Support To get support first be sure to register your product at www drobo com registration If you havent already done so You can then go to http support datarobotics com for details on how to contact support You can also obtain additional hardware and phone support by purchasing DroboCare The DroboCare support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo produc
19. 004 Hereby Data Robotics Inc declares that this Disk Storage Array and Network Attached Storage link appliance are in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC CE Disposal and Recycling Information When this product reaches its end of life dispose of the product and batteries used with it according to your local environmental laws and guidelines For information about Data Robotics recycling program go to www drobo com support weee European Union The symbol above means that according to local laws and regulations your product should be disposed of separately from household waste When this product reaches its end of life take it to a collection point designated by local authorities Some collection points accept products for free The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment Battery Disposal Your Drobo DroboPro DroboElite DroboShare Drobo FS DroboPro FS B800i and B800fs have internal batteries that preserve settings when the unit is off Do not attempt to change the battery Only a Data Robotics Inc certified technician can change the battery When the product has reached the end of its useful life please dispose of it according to your local environmental laws and guidelines RE MOAMO RECS BEEK WOM OEE C
20. 00fs on the All Devices page and then on the Capacity and Tools page click the View Usage Pant button in the upper right corner drobo com Getting Started Guide for Your Drobo B800i 14 Setting the Administrator Username and Password Follow these steps while still connected to the Drobo B800i via the USB cable 1 In Drobo Dashboard double click your Drobo B800i on the All Devices page The Capacity and Tools page appears 2 Click the link that reads Click here to password protect this Drobo device The Admin Settings page appears Drobo Dashboard DB ge ele t010 0 data robotics inc i Drobo is healthy and has sufficient capacity To store data click on Format button on the Tools Tab 3 Ensure that the Enable administrative password protection check box s selected 4 In the Username text box enter a username for the administrator 5 In the Password text box enter a password for the administrator 6 In the Confirm Password text box re enter the password you just typed 7 Click the OK button You are returned to the previous page and a Login link displays at the top 8 Click the Login link to log in to this Drobo device with the username and password you just created 9 In the Username text box enter the administrator s username drobo com Getting Started Guide for Your Drobo B800i 15 10 In the Password text box enter the administrators password 11 Click the OK button Your username
21. 800i on Windows Server 2003 Then Use the following procedure to format your volume s Steps 1 Ensure that you are using a1 Gbit s network adapter card and that the drivers for your card are up to date In Drobo Dashboard be sure you are logged in to your Drobo B800i as the administrator and then e Double click the DroboB800i on the All Devices page e On the Capacity and Tools page select the Reset icon from the Tools drop down list e Inthe Erase Confirmation dialog page enter the word ERASE and click the OK button Note that this will erase all data on the drives N drobo com Getting Started Guide for Your Drobo B800i 35 3 After doing this you will need to set up your DroboElite B800i as you did initially by first connecting with USB to configure the network settings safely shutting the unit down and then connecting via iSCSI to complete the formatting process For steps see these topics in this Getting Started Guide 4 Once connected with iSCSI use Drobo Dashboard to create and format volumes For steps see the appropriate topic in this Getting Started Guide 5 Once formatting completes re start your server The formatted DroboElite B800i volumes should be mounted and ready for use If If your Drobo B800i periodically disconnects from your VMware ESX ESKI servers perhaps requiring the Drobo B800i to be power cycled Then Be sure to upgrade your Drobo B800i to the latest firmware which can be
22. B800i by inserting an additional drive or replacing a smaller capacity drive with a larger capacity one without having to format an additional volume The additional Capacity becomes part of the same volume you formatted originally Your operating system may show the virtua space you have available on your Drobo device as defined by the volume size lf the amount of available protected storage space in your Drobo B800i ever exceeds the size of the volume that you chose this may occur when you add one or more additional hard disks to your Drobo B800i then Drobo Dashboard will automatically create a new volume or volumes of the same size as the original volume Drobo Dashboard will notify you when this occurs and ask you to format and name the new volume s You can create and manage multiple volumes each with its own size and supported file format After creating your volumes each will display uniquely rather than as a single volume On the Drobo B800i you can create up to 255 volumes of up to 161B each If you are using your Drobo B8001 in a virtual environment you can create up to 128 volumes of up to 21B each You can also set a Challenge Handshake Authentication Protocol CHAP password for any volume you would like to protect Tip For most customers we recommend choosing the largest volume size available for the selected file system Note however that smaller volume sizes can be more efficient and manageable in cer
23. Drobo FS Pro FS B800i and B800fs should not be used near water for example near a bathtub washbow l kitchen sink laundry tub in a wet basement or near a swimming pool 7 Provide Adequate Ventilation Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs should each be situated so that its location or position does not interfere with its proper ventilation For example Drobo should not be situated against a surface that may block the ventilation openings or placed in a built in installation such as a bookcase or cabinet that may impede the flow of air through the ventilation openings Additionally no other device other than a Drobo should be placed on top of DroboShare 8 Protect from Heat Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs should be situated away from heat sources such as radiators heat registers stoves or other appliances including amplifiers that produce heat 9 Protect Power Cords Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords and plugs convenience receptacles and the point at which they exit from the product 10 Avoid Object and Liquid Entry Never push objects of any kind into Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs ventilation slots except drives compliant with the User Guide as they may touch dangerous voltage points or short the parts resulting
24. HE EXTENT PERMITTED BY LAW THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL OR WRITTEN STATUTORY EXPRESS OR IMPLIED AND DATA ROBOTICS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WITHOUT LIMITATION WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS IF DATA ROBOTICS CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS THEN TO THE EXTENT PERMITTED BY LAW ALL SUCH WARRANTIES AND CONDITIONS SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY DATA ROBOTICS IN ITS SOLE DISCRETION EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW DATA ROBOTICS IS NOT RESPONSIBLE FOR DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOSS OF USE LOSS OF REVENUE LOSS OF ACTUAL OR ANTICIPATED PROFITS INCLUDING LOSS OF PROFITS ON CONTRACTS LOSS OF THE USE OF MONEY LOSS OF ANTICIPATED SAVINGS LOSS OF BUSINESS LOSS OF OPPORTUNITY LOSS OF GOODWILL LOSS OF REPUTATION LOSS OF DAMAGE TO OR CORRUPTION OF DATA OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY ANY COSTS OF RECOVERING
25. REE Chit o CA Rint Bie RUT PSL data robotics inc OUtY 7JLAOTILAICDUYTla KOweb KABUL TC ESL drobo com Safety and Warranty iii LIMITED WARRANTY NORTH AMERICA AND ASIA PACIFIC COVERAGE Data Robotics warranty obligations are limited to the terms set forth herein This Limited Warranty applies only to product manufactured by or for Data Robotics that can be identified by the Data Robotics trademark trade name or logo affixed to them Product and is provided only to the original end user purchaser of the Product You or Your Data Robotics warrants against defects in materials and workmanship under normal use for a period of i ONE 1 YEAR for Product sold outside of Europe and ii TWO 2 YEARS for Product sold in Europe from the date of retail purchase by the original end user purchaser Warranty Period Subject to applicable law Data Robotics may require that You furnish proof of purchase details and or comply with registration requirements before receiving any portion of these warranty services Please refer to the online product documentation at www datarobotics com products for more details on this and other matters on obtaining warranty service Subject to the terms and conditions herein if a Product hardware defect arises and a valid claim is received within the applicable Warranty Period at its option Data Robotics will at its option either 1 repair such defect at no charge using new or refu
26. SER DATA ARE NOT COVERED UNDER THIS LIMITED WARRANTY GPL LICENSE CODE Drobo model B800i Drobo model B800fs DroboPro FS Drobo FS DroboPro DroboElite and DroboShare utilize some GPL licensed Linux code To obtain a copy of the Linux source code used in our product please e mail your request with your name and company affiliation to gplrequest drobo com DROBOCARE You may be eligible to purchase DroboCare a support product which enhances the standard warranty and is available for an additional fee Please see the DroboCare terms and conditions at www datarobotics com drobocare GENERAL INFORMATION The information contained herein is subject to change without notice The only warranties for Data Robotics products and services are set forth in the warranty statements accompanying the products and services Nothing herein should be construed as constituting an additional warranty Data Robotics shall not be liable for technical or editorial errors or omissions contained herein drobo com Safety and Warranty LIMITED WARRANTY EMEA WHAT THIS DOCUMENT IS ABOUT This document gives you additional legal protection for faulty Data Robotics products Itis in addition to and not in substitution for your statutory rights as a consumer against Data Robotics where you bought the product direct from our online store or the retailer who you bought the product from relating to faulty or misdescribed goods or services Data Robotics obligations
27. Storage Accepts up to five 3 5 SATA compliant internal desktop hard drives Interface Ethernet Drobo Dashboard Application recommended Microsoft Windows Operating Systems XP SP3 Apple Macintosh OS X v10 5 File system support EXT3 DroboPro FS Specifications amp Systems Requirements Power Supply AC Input 100 240 VAC 1 8 0 75 A 50 60 Hz Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 12 17 wide x 5 46 tall x 14 1 long 309mm wide x 138 9mm tall x 357 4mm long Weight 16 Ibs 3 ozs Storage Accepts up to eight 3 5 SATA or Il internal desktop hard drives Interfaces Ethernet Drobo Dashboard Application recommended Microsoft Windows Operating Systems XP SP3 Apple Macintosh OS X v10 5 File system support EXT3 DroboElite Specifications amp Systems Requirements Power Supply AC Input 100 240 VAC 1 8 0 75 A 50 60 Hz Operating Temperature 10 C 35 C 50 95 F Non operating storage 10 60 C 14 140 F Altitude operating 2km 6 562 ft Operating Humidity 5 80 Dimensions 12 17 wide x 5 46 tall x 14 1 long 309mm wide x 138 9mm tall x 357 4mm long Weight 16 Ibs 3 ozs Storage Accepts up to eight 3 5 SATA or II internal desktop hard drives Interfaces USB 2 0 Admin only and iSCSI Drobo Dashboard Application required
28. ace that allows you to attach additional hardware devices to your computer in a plug and play style On the Drobo B800i this connection Is used only for initial setup and administrative purposes after which the iSCSI Ethernet connection is used iSCSI Ethernet amp J iSCSI Internet Small Computer System Interface is an Internet Protocol IP based networking standard for connecting storage devices to computers By using a high performance Ethernet connection iSCSI can be used over long distances on your existing network infrastructure It s also ideal for high volume data storage traffic and is designed to be a direct block level protocol that reads and writes directly to the storage device With two iSCSI ports on the Drobo B800i you can maximize performance You can configure each port to a different network so that both networks have access to the Drobo B800i You can also connect one port directly to the host computer and the other to a network via a router With iSCSI you have the flexibility to set up your Drobo B800i in one of three configurations directly connecting it to the host computer for best performance connecting It to a switch in which another Ethernet port on the switch is connected to the host computer or connecting it to a switch or router in which another Ethernet port on the switch or router is connected to your network For the latter two configurations you will need to manually set IP address
29. and capacity of your drives without having to format an additional volume The Volume Name page appears dro bO Drobo Dashboard data robotics inc i 7 From the Drive Letter drop down list select the letter for the drive to which you will assign the volume 8 In the Name text box modify the default name for the volume as you like and then click the Finish button Tip We recommend including the word volume in the name so as not to confuse the volume name with your Drobo device s name drobo com Getting Started Guide for Your Drobo B800i 26 The Volumes page appears displaying the volume you just created dro bO Drobo Dashboard X EI All Devices 1 Capacity and Tools Status is Volumes ul A Settings fs Drobo Copy Dashboard Preferences Volume Name File System Used CHAP a Capacity Not Formatted 16 TB Disabled D DroboVolume NTFS 218 Disabled v Note The volume will not format until you click the Apply button 9 You can create additional volumes by repeating steps 3 through 8 Tip We recommend that you delete the default unformatted volume by selecting it and clicking the Delete ia button 10 When finished click the Apply button The Confirm dialog box appears asking if you want to apply volume changes 11 Click the Yes button The volume s are formatted dro bO Drobo Dashboard iI All Devices 1 amp Capacity and Tools Volumes al Status
30. and password Is set up and you are logged in to this Drobo B800i Setting Up Your Drobo B800i for iSCSI Before you can use your Drobo B800i with iSCSI Ethernet you need to configure your Drobo B800i s iSCSI settings while still connected via the USB cable iSCSI settings include IP addresses for the two iSCSI ports available on your Drobo B800i as well as the related subnet mask and default gateway information iSCSI settings also include the ability to modify the Maximum Transfer Unit MTU for each port which is the maximum number of bytes that can be transferred at a time in one frame You can modify the MTU settings in order to support the use of jumbo frames Jumbo frames are those that maintain data transfer rates of more than 1 500 bytes per frame and can carry up to 9 000 bytes per frame Use of jumbo frames minimizes transaction loads and can dramatically improve network performance by raising effective bandwidth Note If you use jumbo frames ensure that the frame size in bytes that you enter for the MTU is supported by your computer and router or switch There needs to be end to end matching of MTU settings from the Drobo B800i to your switch or router to your host computer With two iSCSI ports on the Drobo B800i you can configure each port to a different network so that both networks have access to the Drobo B800i You can also connect one port directly to the host computer and the other to a network via a router dro
31. arch Click on the knowledge base article Drobo Elite and Multi Host Environments e To see our configuration steps and best practices for using VMware visit www drobo com virtualization index php e Also visit our knowledge base at http support datarobotics com app answers list and type in the keyword multi host and or VMware e www drobo com virtualization index php drobo com Getting Started Guide for Your Drobo B800i 28 Where to Go from Here After you ve set up your Drobo B800i you re ready to store and back up data onto your Drobo device Next steps include e Implementing best practices to maximize the safety of your data e Ensuring optimal performance by keeping your software Drobo Dashboard and your Drobo device s firmware up to date e Knowing how to safely shut down your Drobo device e Using the Online User Guide and context sensitive help to learn more about how to manage and use your Drobo device e Using our knowledge base to answer almost any additional question e Getting the support you may need Using Best Practices Although your Drobo device provides redundancy and automatically protects your data against a hard drive failure it should only be one part of an overall digital asset management strategy To better safeguard your valuable data we strongly encourage you to review our guide on best practices which can be found at www drobo com support best practices php Our guide offers stra
32. ardware you need for your Drobo device Checking Box Contents Check your product s box to ensure it contains all the components listed below Drobo Model B800i e Drobo 8 Bay SAN Storage for Business e 6 USB 2 0 cable e Two 6 Ethernet cables 6 power cord e Quick Start Card e Getting Started Guide printed e Drobo Resource CD which includes the Drobo Dashboard application Checking System Requirements Check to ensure your operating system and cable interface are supported Operating Systems Supported for Drobo Model B800i e Windows XP Service Pack 3 e Windows Vista Service Pack 1 e Windows 7 e Windows 2008 Server R2 e Windows 2003 Server e Mac OS X 10 5 6 or greater Intel Only e Mac OS X Server 10 5 6 or greater Intel Only e VMware vSphere 4 x e Citrix XenServer 5 6 Notes For best performance ensure you are running the latest service packs for the appropriate Windows operating systems For the most current list of supported operating systems you can check the specifications for your product online www drobo com products index php drobo com Getting Started Guide for Your Drobo B800i Cable Interfaces Supported Your Drobo uses the following two types of ports Note Only the USB cable interface or the iSCSI Ethernet cable interface can be used at any one time If both are plugged in only the USB interface will be active USB 2 0 USB Universal Serial Bus is a popular interf
33. bo com Getting Started Guide for Your Drobo B800i 16 Configuration Options What iSCSI settings you configure depend on how you plan to set up your Drobo B800i With iSCSI you have the option to set up your Drobo B800 in one of three general configurations 1 Directly connect your Drobo B800i via one of its iSCSI Ethernet ports to your computer s Ethernet port for optimal performance In this configuration you do not need to set a static IP address for that port Unless you would like to do so or you would like to modify the MTU settings you can skip this section and continue with Connecting Cables with iSCSI on page 20 2 Connect your Drobo B800i via one of its iSCSI Ethernet ports to a switch in which another Ethernet port on the switch is connected to your computer In this configuration you will need to manually set IP addresses for your Drobo B800i Notes You can connect multiple Drobo B800is to the same switch provided the Drobo B800is and the host computer are on the same subnet and each Drobo B800i has a unique static IP address assigned to It Connecting in this way may impact performance drobo com Getting Started Guide for Your Drobo B800i For this configuration after reading this section see the following steps in Configuring iSCSI Settings on page 19 3 Connect your Drobo B800i via one o
34. d Drobo software and firmware updates can also be installed from wwwwv drobo com support updates php Important Note In some cases the latest version may be released with new products on a Resource CD for a short period of time before being made available on the website Therefore it is best to install from the Resource CD Note You need to have administrator rights on the computer on which you install Drobo Dashboard Installing Drobo Dashboard from the Resource CD 1 2 Double click the Drobo Dashboard icon Place the Resource CD in your computers CD DVD drive Depending on your operating system one of the following occurs e The Drobo window or the Install Drobo Dashboard window appears e An AutoPlay dialog box appears giving you the option to run CDWindow exe Select this option The Drobo window appears e You can open the Resource CD to view its contents and from there double click on CDWindow exe The Drobo window appears drobo com Getting Started Guide for Your Drobo B800i 3 A dialog box may appear asking you to select your language from the drop down list After doing so click the OK button The Drobo Dashboard Installation Wizard appears preparing to install x Welcome to the InstallShield Wizard for Drobo Dashboard The InstallShield R Wizard will install Drobo Dashboard on your computer To continue click Next WARNING This program is protected by copyright law and international
35. dge base 33 LUN Logical Unit Number 22 MTU Maximum Transfer Unit 16 Online User Guide 33 operating systems supported 3 power surge protector 6 router 6 shutting down your Drobo device 31 32 software updates 29 support 32 switch 6 system requirements 3 troubleshooting 34 USB 2 0 6 virtual environment 7 17 20 23 25 adding Drobo B800i to 28 VMFS 22 VMware 3 22 volume 22 creating 22 24 drobo com Getting Started Guide for Your Drobo B800i 38 NJUDJJDM PUD h39DS Safety and Warranty Safety This product was designed and manufactured to meet strict quality and safety standards There are however some installation and operational precautions of which you should be particularly aware Please read these instructions before operating Drobo DroboPro DroboElite DroboFS ProFS B800i or B800fs and save them for future reference 1 Read all instructions All safety amp operating instructions should be read and understood before operation 2 Retain instructions The safety and operating instructions should be retained for future reference 3 Heed Warnings All warnings on the appliance and in the operating instructions should be followed 4 Follow Instructions All operating and usage instructions should be followed 5 Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs are to be used with UL Listed ITE Equipment only 6 Avoid Water and Moisture Drobo DroboPro DroboElite
36. e to install the update s If so click the Yes button and follow the prompts to install them drobo com Getting Started Guide for Your Drobo B800i 30 Safely Shutting Down Your Drobo B800i If you plan to shut down your Drobo device for any reason it is very important that you always do so safely Improper Drobo device shutdowns may cause file corruption and or data loss It is a good idea to shut down your Drobo device before any of the following situations e You are not going to be using your Drobo device for an extended period e You are going to disconnect the cable s or power cord e You want to move your Drobo to another location e You are going to remove the entire disk pack e You are going to apply operating system updates Safely Shutting Down Your Drobo Device Using Drobo Dashboard This is the recommended method for safely shutting down your Drobo device 1 Check that the activity light on your Drobo device is off indicating that no data is actively being transferred to or from your Drobo device Refer to Figure 2 below Note If data is actively being transferred the activity light will be blinking green Capacity Gauge Activity Power Drive Bay Action Indicators Figure 2 Indicator lights on a Drobo B8001 drobo com Getting Started Guide for Your Drobo B800i 2 Also check to ensure the drive bay action indicator lights are not blinking alternately between yellow and green This i
37. echnical or editorial errors or omissions contained herein Data Robotics Inc 1705 Wyatt Drive Santa Clara CA 95054 1524 USA drobo com Safety and Warranty vii NOTES drobo com Safety and Warranty viii
38. em and hardware requirements it s time to set up your Drobo B800i for use This can be done in just a few steps 1 Install Drobo Dashboard 2 Insert the hard drives 3 Connect the cables with USB and power on your Drobo device Note The USB connection is used for the initial setup and for administrative purposes only 4 Set the administrator username and password 5 Configure iSCSI settings Note This is required if you will be connecting your Drobo B800i to a router or switch via its iSCSI connection s or if you plan to use your Drobo B800i in a multi host virtual environment 6 Safely power down and then connect the cables with iSCSI Ethernet 7 Format the drives into volumes or Logical Unit Numbers LUNs 8 If you plan to use your Drobo B800i in a multi host virtual environment you then also need to add the Drobo B800i as storage to the virtual machine VM using your virtualization software Note For more information on connecting with USB and iSCSI see Cable Interfaces Supported on page 4 drobo com Getting Started Guide for Your Drobo B800i Installing Drobo Dashboard Drobo Dashboard is the software companion to your Drobo device enabling you to easily set up and manage your Drobo B800i You install Drobo Dashboard from the Resource CD that came with your product During the installation process you can set Drobo Dashboard to automatically install version updates which we highly recommen
39. er to ensure compliance with FCC regulations This Class B digital apparatus meets all requirements of the Canadian interference Causing Equipment Regulations Cet appareil numerique de la classe B respecte toutes les exigences du R glement sur le materiel brouilleur du Canada Please see http www drobo com for additional compliancy information drobo com Safety and Warranty Industry Canada Statement Complies with the Canadian ICES 003 Class B specifications Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada This device complies with RSS 210 of Industry Canada This Class B device meets all requirements of the Canadian interference causing equipment regulations Cet appareil num rique de la Class B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada VCCI Class B Statement VCCIFFAB B LINT PRLBRES RES BER ICOWT CORBIS A VLE RSS BRE S BEM Hl MBS VCORE Tbe DI IZBERE CS COB SARIS CPAANSCLARWELCWETD ZOREN YV FLEVY ay SS ikr L CPA ANSE Sa Se sl SH CT CUMBIET SR TELURROZLT EE Europe EU Declaration of Conformity The equipment complies with the EU directives 89 336 EEC 73 23 EEC and 93 68 EEC This equipment is in conformity with the essential requirements of EU directives EN 55022 1998 plus A1 2000 amp A2 2003 EN 55024 1998 plus A1 2001 amp A2 2003 EN 61000 3 2 2000 plus A2 2005 EN 61000 3 3 1995 plus A1 2001 amp A2 2005 and EN 60950 1 2000 A11 2
40. es states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions so the above limitations or exclusions may not apply to You This warranty gives You specific legal rights and You may also have other rights that vary by country state or province This Limited Warranty is governed by and construed under the laws of the country in which the product purchase took place Data Robotics the warrantor under this Limited Warranty is identified at the end of this document according to the country or region in which the product purchase took place OBTAINING WARRANTY SERVICE Product Replacement No Product may be returned directly to Data Robotics without first contacting Data Robotics for a Return Material Authorization RMA number If it is determined that the Product may be defective You will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to You at Your expense You are responsible for the costs incurred related to returning the Product to Data Robotics pursuant to the Product return instructions Data Robotics is responsible for the costs incurred related to shipping the Product back to You In the event the Product is to be repaired or replaced upon receipt of the Product for which You were issued an RMA in accordance with the Product
41. es for the ports You will do this during the setup process See Setting Up in Just a Few Steps on page 7 for more information drobo com Getting Started Guide for Your Drobo B800i Notes Drobo B800i s iSCSI connection supports gigabit Ethernet connections 1000 Mbit s for optimal performance Although your Drobo B800i will auto negotiate the highest connection speed available to your computer router or switch iSCSI is designed for higher speeds and does not perform as well at slower speeds You can purchase an add on gigabit Ethernet adapter card for your computer if needed Note however that a regular network adapter card Is required as Data Robotics Inc does not support iSCSI specific cards or HBA host bus adapter cards Checking the Hardware You Need To use your Drobo B800i you ll need at least two hard drives If you plan to use Dual Disk Redundancy which protects your data against two hard drive failures you will need at least three hard drives Note For the Drobo B800i we recommend that you use at least five 11B high performance drives This provides more data drives better striping performance especially with DDR enabled and also helps distribute loads more effectively Tip For even better performance we recommend five 2TB SATA drives This section helps you e Select the hard drives to use e Choose the amount of drive space capacity to have available on those drives to ensure your da
42. f its iSCSI Ethernet ports to a switch or router in which another Ethernet port on the switch or router is connected to your network In this configuration you will need to manually set IP addresses for your Drobo B800i Note In this arrangement your Drobo B800i can impact network performance and performance of your Drobo B800i may be affected by network traffic For this configuration after reading this section see the following steps in Configuring iSCSI Settings on page 19 Notes Drobo B800i supports gigabit Ethernet connections 1000 Mbit s for optimal performance of iSCSI Although your Drobo B800i will auto negotiate the highest connection speed available to your computer router or switch iSCSI does not perform well at slower speeds You can purchase an add on gigabit Ethernet adapter card for your computer if needed Note however that a regular adapter network card is required as Data Robotics Inc does not support ISCSI specific cards or HBA host bus adapter cards If you experience trouble with the following setup steps such as everything appearing fine but Drobo Dashboard is not discovering the Drobo B800i for example check to ensure your operating system s firewall is set to allow inbound and outbound network connections for the Drobo Dashboard application In other words check to ensure your firewall allows executable and related files from Drobo Dashboard
43. found at www drobo com support updates php Also ensure that you have upgraded all Drobo Dashboard software to the latest version available at the same link Please also review www drobo com virtualization index php to ensure you have applied all methods described in this document For more information also visit our knowledge base at ittp support datarobotics com app answers list and enter VMware certified for the keyword search Click on the knowledge base article Are Any Products VMware Certified If You your computer appears to be hung while formatting the drives with the following dialog box displayed and it has been more than twenty minutes Volume Management Please wait while Drobo Dashboard performs the requested volume changes Formatting volume D DroboVolume Then Use your operating system s utility to force an end to the formatting process power down your computer and restart it After your computer has re gained power repeat the steps in Creating Volumes on page 24 If this recurs repeat the above process but before repeating the steps in Creating Volumes on page 24 uninstall Drobo Dashboard and re install it from the Resource CD drobo com Getting Started Guide for Your Drobo B800i 36 If You would like to share your Drobo device between different computers such as a Macintosh and a Windows based computer Then You can employ one of two method
44. g messages appear asking if you re sure you want to open and or install the file or program click the OK or Run button as appropriate to continue with the installation 5 A dialog box may appear asking you to select your language from the drop down list After doing so click the OK button The Drobo Dashboard Installation Wizard appears preparing to install 6 Continue with the installation process following from step 4 in the Installing Drobo Dashboard from the Resource CD section Inserting the Hard Drives After installing Drobo Dashboard you are ready to insert hard drives into your Drobo B800i For more information on hard drive requirements see Checking the Hardware You Need on page 5 Warning Any pre existing data on the hard drives will be erased as the drives will be formatted If you wish to keep the data copy it to another drive or medium before using with your Drobo device Note Once you insert the drives into your Drobo device they function as a unit or pack To access the data on them you will need the entire pack drobo com Getting Started Guide for Your Drobo B800i 11 1 Remove the face plate from the front of your Drobo B800i by pulling it off 2 With one hand hold the hard drive so that its connectors are positioned at the device and toward the left Connectors 00 0000000000
45. ge caused by operating the Product outside the permitted or intended uses described by Data Robotics d to damage caused by service including upgrades and expansions performed by a party other than an authorized representative of Data Robotics or a Data Robotics Authorized Reseller e to a Product or Product part that has been modified to significantly alter functionality or capability without the written permission of Data Robotics f to consumable parts such as batteries unless damage has occurred due to a defect in materials or workmanship or g if any Data Robotics serial number has been removed or defaced TO THE EXTENT PERMITTED BY LAW THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL OR WRITTEN STATUTORY EXPRESS OR IMPLIED AND DATA ROBOTICS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WITHOUT LIMITATION WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS IF DATA ROBOTICS CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS THEN TO THE EXTENT PERMITTED BY LAW ALL SUCH WARRANTIES AND CONDITIONS SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR REPLACEMENT OR REFUND SERVICE AS DETERMINED BY DATA ROBOTICS IN ITS SOLE DISCRETION No Data Robotics reseller agent or employee is authorized
46. in the risk of fire or electric shock Never spill liquid of any kind onto Drobo 11 TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF ELECTRICAL PLUG TO WIDE SLOT AND INSERT FULLY 12 DROBO DROBOPRO DROBOELITE PRO FS B800i AND B800fs CONTAIN A LITHIUM BATTERY WHICH CAN EXPLODE IF MISHANDLED BATTERY IS NOT FIELD OR USER SERVICEABLE Please dispose of battery in a manner consistent with local jurisdictions 13 DRIVES IN DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i AND B800fs WILL RETAIN HEAT AFTER USE PLEASE USE CAUTION WHEN REMOVING DRIVES FROM DROBO DROBOPRO OR DROBOELITE TO SAFELY REMOVE DRIVES PRESS THE DRIVE LATCH TO RELEASE THE DRIVE AND ALLOW THE DRIVE TO COOL IN THE DATA BAY FOR 10 MINUTES BEFORE COMPLETELY REMOVING THE DRIVE FROM DROBO DROBOPRO OR DROBOELITE FAILURE TO FOLLOW THIS PROCEDURE MAY RESULT IN INJURY FROM HOT DRIVES 14 Damage Requiring Service Drobo DroboPro DroboElite Drobo FS Pro FS B800i and B800fs should be serviced by an employee of Data Robotics Inc or a Data Robotics Inc Authorized Reseller qualified service personnel and should be serviced when A THE POWER SUPPLY CORD OR PLUG IS DAMAGED OR FRAYED B LIQUID HAS SPILLED INTO DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i OR B800fs C DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i OR B800fs HAS BEEN EXPOSED TO RAIN OR WATER D DROBO DROBOPRO DROBOELITE DROBO FS PRO FS B800i OR B800fs DOES NOT OPERATE NORMALLY WHEN
47. ly the USB cable interface or the iSCSI Ethernet cable interface can be used at any one time If both are plugged in only the USB interface will be active As you follow the steps refer to the image below which shows the back of a Drobo B800i iSCSI1 iSCSI2 USB 2 0 iSCSI Power Power Toggle Button Administration Only Connecting to Your Computer 1 Plug one end of the USB cable into the back of your Drobo B800i 2 Plug the other end into a host computer Connecting to a Power Source 1 Connect the power supply to the power connection at the back of your Drobo device 2 Connect the other end of the power supply to a power source Note We recommend plugging into an uninterruptible power supply UPS or surge protector For more information see Using an Uninterruptible Power Supply UPS or Power Surge Protector on page 6 You are now ready to turn on your Drobo device drobo com Getting Started Guide for Your Drobo B800i Turning On Your Drobo Device e With Drobo Dashboard open on your computer press the power toggle button on the back of your Drobo device once Your Drobo device powers on and displays in Drobo Dashboard as follows Drobo Dashboard All Devices i Drobo is healthy and has sufficient capacity The next step is to set the administrator username and password for your Drobo B800i Tip If you would like to see how your drive space is being used double click your Drobo FS B8
48. ndicates that your Drobo device is busy working to protect your data Wait until these lights are a solid green 3 In Drobo Dashboard double click the Drobo device that you would like to shut down from the All Devices page The Capacity and Tools page appears 4 On the Capacity and Tools page click the Tools drop down list and select the Shutdown icon A message appears asking you to confirm the shutdown 5 Click the Yes button It can take up to two minutes for your Drobo device to power down Afterwards the power light turns off indicating your Drobo device has shut down Safely Shutting Down Your Drobo Device Manually Although Drobo Dashboard allows for a cleaner shut down you can safely shut down your Drobo device manually 1 Check that the activity light on your Drobo device is off indicating that no data is actively being transferred to or from your Drobo device Refer to Figure 2 in the previous steps Note If data is actively being transferred the activity light will be blinking green 2 Also check to ensure the drive bay action indicator lights are not blinking alternately between yellow and green This indicates that your Drobo device is busy working to protect your data Wait until these lights are a solid green 3 Press the power toggle button on the back of your Drobo device once It can take up to two minutes for your Drobo device to power down But afterwards the power light turns off indicating
49. o support requests during local business hours of the location from which the Product was originally purchased a Data Robotics representative or Data Robotics Authorized Reseller will help determine whether Your Product requires service and if it does will inform you how Data Robotics will provide it Data Robotics or its Data Robotics Authorized Resellers will provide warranty service on Products that are tendered or presented for service during the Warranty Period as permitted by law Warranty service will be provided from the country from which the Product was originally purchased to the extent reasonably possible Service options parts availability and response times will vary according to country Data Protection You should make periodic backup copies of the data and programs contained on the Product s hard drive to protect Your data and as a precaution against possible operational failures Before You deliver your Product for warranty service it is Your responsibility to keep a separate backup copy of the system software application software and data and disable any security passwords You will be responsible for reinstalling all such software data and passwords DATA ROBOTICS AND ITS AUTHORIZED RESELLERS ARE NOT LIABLE FOR ANY DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR OTHER INFORMATION STORED ON ANY MEDIA OR ANY NON DATA ROBOTICS PRODUCT OR PART NOT COVERED BY THIS WARRANTY RECOVERY AND REINSTALLATION OF SYSTEM APPLICATION SOFTWARE AND U
50. on a Macintosh you will be prompted to restart your computer in order to complete installation Do this 8 After installation is complete leave the Launch Drobo Dashboard check box selected and click the Finish button The Drobo Dashboard application appears When it launches for the first time the Confirm dialog box appears asking if you would like Drobo to automatically check for software updates of your Drobo Dashboard and firmware for your Drobo device 9 We strongly recommend that you click the Yes button Afterwards the All Devices page displays in Drobo Dashboard Leave Drobo Dashboard open as you continue with the set up procedures drobo com Getting Started Guide for Your Drobo B800i 10 Installing Drobo Dashboard from the Website You can install Drobo Dashboard from www drobo com support updates php Note however that the latest version may be released with new products on a Resource CD for a short period of time before being made available on this website 1 Using your browser on an active Internet connection navigate to www drobo com support updates php 2 Locate the link for the latest Drobo Dashboard software and click on it 3 If you re given a choice to install or run Drobo Dashboard or save the installation file to your computer choose to save the file to your computer Locate the file and double click on it to begin installation You can delete the installation file afterwards 4 lf warnin
51. or intended uses described by Data Robotics d to damage caused by service including upgrades and expansions performed by a party other than an authorized representative of Data Robotics or a Data Robotics Authorized Reseller e to a Product or Product part that has been modified to significantly alter functionality or capability without the written permission of Data Robotics f to consumable parts such as batteries unless damage has occurred due to a defect in materials or workmanship in the Product or g if any Data Robotics serial number has been removed or defaced No Data Robotics reseller agent or employee is authorized to make any modification extension or addition to this warranty on behalf of Data Robotics Consumer users Where you have bought the Product primarily for domestic and non commercial use the following limitation on Data Robotics liability under this Limited Warranty apply DATA ROBOTICS IS NOT RESPONSIBLE TO YOU FOR ANY BUSINESS LOSS OR DAMAGE SUCH AS LOSS OF PROFIT OR FOR ANY LOSS THAT IS NOT A REASONABLY FORSEEABLE CONSEQUENCE OF YOUR USE OF THE PRODUCT THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS TO FRAUD AND PRODUCT LIABILITY CLAIMS WHERE PRODUCTS ARE UNSAFE drobo com Safety and Warranty vi Business users Where you have bought the Product primarily for business use the following limitation on Data Robotics liability under this Limited Warranty apply TO T
52. pport EXT3 FCC Compliance amp Advisory Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate the device Where shielded interface cables have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product they must be used in ord
53. rbished replacement parts or 2 replace the defective Product with a Product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Product or 3 refund the purchase price of the Product provided the Product for which the refund is provided is returned to Data Robotics and such Product shall become Data Robotics property EXCLUSIONS AND LIMITATIONS The Limited Warranty does not apply to any non Product or any software even if packaged or sold with Product Manufacturers suppliers or publishers other than Data Robotics may provide their own warranties to You but Data Robotics to the extent permitted by law provides such manufacturer s products as is SOFTWARE DISTRIBUTED BY DATA ROBOTICS WITH OR WITHOUT THE DATA ROBOTICS BRAND NAME INCLUDING BUT NOT LIMITED TO SYSTEM SOFTWARE IS NOT COVERED UNDER THIS LIMITED WARRANTY REFER TO THE LICENSING AGREEMENT ACCOMPANYING THE SOFTWARE FOR DETAILS OF YOUR RIGHTS WITH RESPECT TO ITS USE DATA ROBOTICS DOES NOT WARRANT THAT THE OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE DATA ROBOTICS IS NOT RESPONSIBLE FOR DAMAGE ARISING FROM FAILURE TO FOLLOW INSTRUCTIONS RELATING TO THE PRODUCT S USE AND OR STORAGE In no event does this limited warranty apply a to damage caused by use with non Products b to damage caused by accident abuse misuse flood fire earthquake or other external causes c to dama
54. s being copied across drives in relayout as you risk losing data For these reasons we do not accept any responsibility under this Limited Warranty for any data including any lost or corrupted data no matter how and why this may occur Back ups You should make periodic backup copies of the data and programs contained on the Product s hard drive to protect Your data and as a precaution against possible operational failures Before You deliver your Product for warranty service it is Your responsibility to keep a separate backup copy of the system software application software and data and disable any security passwords You will be responsible for reinstalling all such software data and passwords The Limited Warranty does not apply to any hardware or equipment that is not a Product see What this document is about above or any software even if packaged or sold with Product Manufacturers suppliers or publishers other than Data Robotics may provide their own warranties to You DATA ROBOTICS IS NOT RESPONSIBLE FOR DAMAGE ARISING FROM FAILURE TO FOLLOW INSTRUCTIONS RELATING TO THE PRODUCT S USE AND OR STORAGE In no event does this limited warranty apply a to damage caused by use with equipment or hardware that is not a Product see What this document is about above b to damage caused by accident abuse misuse flood fire earthquake or other external causes c to damage caused by operating the Product outside the permitted
55. s to do this You can format the drives in your Drobo device with a file system that computers understand Using the FAT32 formatting options from Drobo Dashboard ensures that the Macintosh and Windows based computers will be able to read and write data on the Drobo device Note however that FAT32 is an older file system format that is generally less protective of your data than modern journaled file systems It also has slower performance and file size limitations Alternatively both Mac OS X and Windows based computers have built in file sharing capabilities which you can use to share your Drobo device with other computers on your network Note however that the computer which is sharing the Drobo device must be turned on in order for others to access it drobo com Getting Started Guide for Your Drobo B8001 37 Index administrator password 15 administrator username 15 best practices 29 capacity 6 increasing 6 Capacity Calculator 6 connecting cables 13 20 data bay 12 data bay indicator lights 12 drive lock 12 Drobo Dashboard 8 11 Ethernet 4 6 16 file system format 22 25 firewall checking settings 18 firmware 8 29 formatting the drives 22 hard drives capacity 5 inserting 11 SATA 5 selecting 5 increasing capacity 6 installing Drobo Dashboard 8 installing software updates 29 iSCSI 4 20 configuring 19 setting up Drobo B800i with 16 jumbo frames 16 knowle
56. t purchase To learn more about DroboCare visit http www drobo com drobocare Also see our DroboCare FAQ at http support datarobotics com app answers detail a_id 343 drobo com Getting Started Guide for Your Drobo B800i Troubleshooting Your Setup If Your Macintosh OS X Snow Leopard displays a non readable disk popup message when you try to connect to your Drobo B800i Then Click the Ignore button and use Drobo Dashboard to manage your volumes This is a harmless warning message and will not cause any issues with your Drobo B800i or Macintosh If Drobo Dashboard does not discover your Drobo B800i when connected via iSCSI or you receive an authentication error in Windows 2003 or 2008 when connected to iSCSI Then Verify that the Microsoft iSCSI Initiator discovers the Drobo B800i Steps For Windows XP Vista 2003 and 2008 1 Open the Microsoft iSCSI Initiator You can do a search for iSCSI Initiator 2 Click the Targets tab 3 In the Name column click on the name that ends in Management 4 Click the Log On button 5 Select the Automatically restore this connection when the system boots check box 6 Click the Advanced button 7 Select the CHAP logon information check box 8 For User name enter management 9 For Target secret enter Drobo Dashboard This is case sensitive For Windows 7 1 Open Microsoft iSCSI Initiator You can do a search for iSCSI Initiator
57. t the size you enter is supported by your computer and router or switch There needs to be end to end matching of MTU settings from the Drobo B800i to your switch or router to your host computer If you will be using your Drobo B800i in a multi host virtual environment make note of the iSCSI settings as you will need to add them to the initiator software that comes with your VM operating system 4 In the iSCSI 2 area change the settings for the second iSCSI port as needed 5 Click the OK button Connecting Cables with iSCSI You are now ready to safe y power down your Drobo B800i disconnect the USB cable connect the iSCSI cable and then power on your Drobo B800i again Refer to the image below as you follow the steps Warning It is important to always shut down your Drobo device safely Improper Drobo device shutdowns may cause file corruption and or data loss Note Only the USB cable interface or the iSCSI Ethernet cable interface can be used at any one time If both are plugged in only the USB interface will be active iSCSI1 iSCSI2 USB 2 0 iSCSI Power Power Toggle Button Administration Only drobo com Getting Started Guide for Your Drobo B800i 20 1 Safely shut down your Drobo B800i from Drobo Dashboard For steps see Safely Shutting Down Your Drobo B800i on page 31 Drobo B800i powers down and no longer appears in Drobo Dashboard 2 Disconnect the USB cable from the Drobo B800i and host computer
58. ta Is protected e Understand basic requirements for a router or switch Selecting Hard Drives You can use hard drives from any manufacturer and with any capacity the space available on the hard drive with your Drobo device All Drobo devices support standard 3 5 internal SATA drives If you are unsure ask your administrator or hard drive retailer or manufacturer to verify that your hard drives meet this standard Drobo devices are not compatible with SSD IDE SCSI or PATA hard drives Warning Any pre existing data on the drives will be erased during installation drobo com Getting Started Guide for Your Drobo B800i Determining How Much Hard Drive Space You Need In order to protect your data from hard drive failure your Drobo device requires more space than what you will use for your data sometimes as much as double or more the amount of space The best way to determine how much usable protected storage space you will have available for your data based on the number and capacity of your drives is to use our Capacity Calculator at http Awww drobo com resources calculator php A shortcut to estimating the capacity available for your data is to omit the largest drive and then add the capacity of the remaining drives If you plan to use Dual Disk Redundancy omit the largest two drives For example Single Disk Default Redundancy Drives Drive Capacities Usable Protected Capacity STB 31B 3468 6TB 250GB
59. tain situations such as when indexing scanning or searching volumes drobo com Getting Started Guide for Your Drobo B800i 23 Creating Volumes Now that your Drobo B800i is connected via iSCSI Ethernet you are ready to format the drives into volumes 1 In Drobo Dashboard select your Drobo B800i from the All Devices page then click the Volumes option on the Navigation menu The Volumes page appears displaying a default unformatted volume dro bO Drobo Dashboard ii All Devices 1 Capacity and Tools e ul Status Settings B Drobo Copy Dashboard Preferences Max Volume Name File System Used CHAP Capacity NotFormatted 16 TB Disabled x SI Drobois healthy and has sufficient capacity button to create a new volume The Format Type page appears 3 Click the Add Depending on your operating system the window displays with different options e For Windows the following appears Format Type How would you like to set up this volume This information is used to determine how to format your volume XP Compatible Drobo will be directly attached to any Windows PC Volume size will O NTFS ee be limited to remain compatible with older versions of Windows O NTFS Drobo will be directly attached to a Window Vista Window Server 2003 or newer versions of Windows O Multi Host Configure this volume with multi host support O None Create a new volume but don t format it drobo com
60. technical support Telephone numbers and details how to submit a request online are at http Awww drobo com support contact support php If it is determined that the Product may be defective You will be given an RMA number and instructions to return the Product An unauthorized return i e one for which an RMA number has not been issued will be returned to You at Your expense You are responsible for the costs incurred related to returning the Product to Data Robotics pursuant to the Product return instructions Data Robotics is responsible for the costs incurred related to shipping the Product back to You In the event the Product is to be repaired or replaced upon receipt of the Product for which You were issued an RMA in accordance with the Product return instructions Data Robotics shall ship to you a replacement Product by standard ground shipping In the event the Product is to be repaired or replaced if You choose to provide Your credit card information to Data Robotics at the time You are issued an RMA Data Robotics will Advance Ship to You a replacement Product and You agree to promptly return Your Product at issue within seven 7 days of issuance of the RMA number In the event Data Robotics does not receive the Product for which You were issued an RMA within such seven 7 days Your credit card will be charged the manufacturer s suggested retail price of the replacement Product Advance Ship means if Your credit card information is received
61. tegies to protect data beyond hard drive failures Following best practices will help maximize the safety of your data drobo com Getting Started Guide for Your Drobo B800i Keeping Your Software Up to Date To ensure optimal performance we highly recommend that you set your Drobo device to automatically check for software updates You may have already done this during the initial setup This feature keeps both Drobo Dashboard and your product s firmware current You can also install updates from www drobo com support updates php Important Note In some cases the latest version may be released with new products on a Resource CD or through Drobo Dashboard s automatic updates feature for a short period of time before being made available on the website Therefore it is best to enable Drobo Dashboard to update your software automatically S Launch Drobo Dashboard and click your Drobo device on the All Devices page 2 From the Navigation menu click Dashboard Preferences and click Dashboard Settings The General Settings page appears General Settings Drobo Dashboard should send alerts On all useful information 7j Enable Auto Updates 3 When a situation is important Enable System Tray On critical situations only 3 Ensure that the Enable Auto Updates check box is selected and then click the OK button When one or more software updates are available a message appears asking if you would lik
62. to pass through drobo com Getting Started Guide for Your Drobo B800i 18 Configuring iSCSI Settings 1 Once the connection between your Drobo B800i and host computer has been established via your USB connection your Drobo B800i appears in Drobo Dashboard on the All Devices page as follows dro o Drobo Dashboard All Devices amp Drobo Copy Dashboard Preferences Help Drobo is healthy and has sufficient capacity 2 To manually assign IP addresses and modify other iSCSI settings first click the Settings option on the Navigation menu and click Network The Network iSCSI Settings page appears Network iSCSI Settings Set the IP address and subnet mask based on your network configuration iSCSI 1 iSCSI 2 IP Address IP Address 169 254 3 0 Default Gateway 169 254 0 1 Default Gateway 169 254 0 1 Subnet Mask 255 255 0 0 Subnet Mask 255 255 0 0 Frame size MTU 1500 1500 9000 Frame size MTU 1500 1500 9000 Reset to defaults Reset to defaults OK j 3 In the iSCSI 1 area change the settings for the first iSCSI port as needed drobo com Getting Started Guide for Your Drobo B800i 19 Notes If you are using a router be sure to use an IP address that is outside the range of IP addresses your router might assign with DHCP Dynamic Host Configuration Protocol Check the documentation for your router for more information If you choose to modify the Frame size MTU ensure tha
63. treaties 4 Click the Next button Windows or the Continue button Macintosh as appropriate Note If the Microsoft iSCSI Initiator window appears click the Yes button Follow the instructions to install the Microsoft iSCSI Initiator clicking the Next button as needed When finished you are returned to the InstallShield Wizard to continue installation 5 Follow the directions of the Installation Wizard clicking the Next or Continue button after each page as appropriate drobo com Getting Started Guide for Your Drobo B800i 6 When you reach the ready to install page click the Install button Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings dick Back Click Cancel to exit the wizard NOTE The Drobo Dashboard installer will indude the Microsoft Net 2 0 Framework if this supporting operating system component is not already installed InstallShield Depending on your operating system one of the following may result e n some Windows operating systems a Windows Access Control dialog box appears asking if you want to allow changes to your computer Click the Allow or Yes button as appropriate e n the Macintosh you will be prompted for your administrator password Enter it and click the appropriate button Drobo Dashboard installs on your computer 7 lf you are
64. ty Period at our option we will either 1 repair such defect at no charge using new or refurbished replacement parts or 2 exchange the defective Product with a Product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Product or 3 refund the purchase price of the Product If we decide to refund You the purchase price You must first provide us with proof of purchase and return the defective Product to us Contact support to obtain a Return Material Authorization RMA number Telephone numbers and details how to submit a request online are at http www drobo com support contact support php You must pack the Product in appropriate protective packaging and return the unit at your own cost The returned Product will become our property IMPORTANT EXCLUSIONS AND LIMITATIONS We don t manufacture the data drives on which your data and content is stored and so we are not responsible under this Limited Warranty for any issues including defects and performance problems in those drives When you return Products to us under this Limited Warranty you must take the drives out of the Product first because problems with a drive should be dealt with under the warranty provided by its manufacturer including where even if the drive is bought together with a Product Please note the instruction manuals warnings including the advice not to turn your Product off whilst data i
65. ur Drobo B800i into at least one volume and you will need to choose a size for that volume In Windows volumes are sometimes called logical drives or partitions It is also known as a Logical Unit Number LUN The largest volume size you are allowed depends on the file system format you choose and the total capacity of the drives in your Drobo device The following table Figure 1 shows the maximum volume size allowed for each file system format File System Format Operating System Platform Max Volume Size HFS Mac OS X NTFS Windows Vista 7 Server 2003 and later NTFS All Windows XP Compatible FAT32 All Windows Mac OS X Multi Host VMware Multi Host support Figure 1 Table of file system formats and maximum volume sizes FAT32 is an older file system format that is generally less protective of your data than modern file systems It also has slower performance and file size limitations This is the maximum VMFS size supported in versions 3 5 and 4 0 of vSphere Data Robotics Inc recommends 2TB LUN sizes for XenServer drobo com Getting Started Guide for Your Drobo B800i 22 Important Notes Volume size does not represent how much actual storage space Is available on your Drobo B800i It represents virtual storage space For example your Drobo B800i may be loaded with 41B of hard drive space but you can create a volume of 161B What this enables you to do is add more capacity to your Drobo
66. wall outlets and extension cords this can result in risk of fire or electric shock Electric Shock To reduce the risk of electric shock do not disassemble Drobo DroboPro DroboElite DroboFS ProfS B800i or B800fs Doing so will void the warranty Take it to a quailed service person when service or repair work is required Opening or removing covers may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when Drobo is used Moving Avoid moving Drobo DroboPro DroboElite DroboFS ProfS B800i or B800fs while it is plugged in to avoid shock and vibration damage to the installed hard disk drives Electrostatic Discharge The components inside your Drobo and disk drives are sensitive to static electricity also known as electrostatic discharge Before you install any disk drive we recommend that you do the following 1 Avoid static causing surfaces such as carpeted floors plastic and packing foam 2 Discharge yourself by touching an unpainted metal surface such as a desk or rack mount 3 Remove disk drives from their antistatic bags only when you are ready to use them Be sure to follow any additional recommendations that the disk drive manufacturers provides Repair Technician Warning Before opening the DroboPro or DroboElite unit or removing the power supply assembly the AC cord MUST be unplugged from the outside of the unit and the unit must be unpowered The System Earthing connections of
67. y UPS or Power Surge Protector 6 SETTING UP IN JUST A FEW STEPS 7 Installing Drobo Dashboard 8 Installing Drobo Dashboard from the Resource CD 8 Installing Drobo Dashboard from the Website 11 Inserting the Hard Drives 11 Connecting the Cables with USB and Turning On Your Drobo Device 13 Connecting to Your Computer 13 Connecting to a Power Source 13 Turning On Your Drobo Device 14 Setting the Administrator Username and Password 15 Setting Up Your Drobo B800i for iSCSI 16 Configuring iSCSI Settings 19 Connecting Cables with iSCSI 20 Formatting the Drives into Volumes 22 Selecting a File System and Volume Size 22 Creating Volumes 24 Adding the Drobo to Your Virtual Environment 28 WHERE TO GO FROM HERE 29 Using Best Practices 29 Keeping Your Software Up to Date 29 Safely Shutting Down Your Drobo 31 Safely Shutting Down your Drobo Device Using Drobo Dashboard 31 Safely Shutting Down your Drobo Device Manually 32 Using the Online User Guide 33 Using Context Sensitive Help 33 Using the Knowledge Base 33 Getting Support 33 TROUBLESHOOTING YOUR SETUP 34 INDEX 38 drobo com Getting Started Guide for Your Drobo B800i Before You Begin Congratulations on your new Drobo This Getting Started Guide will help you get your Drobo set up in just a few steps Before you begin it s a good idea to check your system and hardware requirements In this chapter you will e Check box contents e Check system requirements e Ensure that you have the h

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