Benq RL2450H
Contents
1. Navigating the main menu 39 40 Function RTS 1 For playing RTS Real time strategy games RTS2 For playing DOTA2 games Gamer1 Applies customized display settings Gamer2 For details on setting up a game mode see Setting Gamer3 up your own game mode on page 32 Senseye Demo Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode Dynamic Contrast The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image o Available only when the input source is HDMI or D Sub VGA converted from Component ON e OFF Oto5 ON e OFF Display Mode This feature is provided to allow aspect ratios other than 16 9 to be displayed without geometric distortion o The options under Display Mode will be different depending on the input signal sources O Depending on your selection of Picture Mode different Display Mode option is pre set Change the setting if needed Full Scales the input image to fill the screen ldeal for 16 9 aspect images Aspect The input image is displaye2. o Not applicable to a digital input signal Navigating the main menu 35 36 Navigating the main menu Function Adjusts the pixel clock phase timing to synchronize with the analog input video signal See also Picture optimization on page 32 o Not applicable to a digital input signal Picture menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mlee CH daoo Picture Advanced Reddish Save Settings Black eQualizer Audio System Select Menu from the hot key menu 2 Use a or b4 to select Picture 3 Select gt to go to a sub menu and then use a or b4 to select a menu item 4 Use a or b4 to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select xi Item Function Range Brightness Adjusts the balance between light and dark shades 0 to 100 Contrast Adjusts the degree of difference between darkness and 0 to 100 lightness Sharpness Adjusts the clarity and visibility of the edges of the subjects to 10 in the image Black Brings out the dark shades by increasing the brightness 0 20 eGualizer without changing those of the light shades o If the image is too bright or barely contains any dark shades adjusting the value of
3. Remove your headphone and or external speakers If they are connected to the monitor the built in speakers are automatically muted 48 Troubleshooting Q No sound can be heard from the connected external speakers Remove your headphone if the headphone is connected to the monitor Check whether the headphone jack is properly connected e If the external speakers are USB powered check whether the USB connection is OK Increase the volume volume may be muted or too low on the external speakers Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 49
4. ymu Beno A h aN AR NITOA FAL RRS GaMinG Is IN the DeTAILs 3 aie RL2 150 RL2 I50l Sy e mG Fp Zi i i x i mr Um y i ma m r a a E iE mm ow RL2 5 5 A Dae 7 a m Tr k i Wi E 2 gt gt bng s r n Ml gt i T mm a a eee SS eee ma E i sA tees y ser Manua NSF h T h i S i i sn w r i a T i el TA a g i Wi a fe T hae i a i kW ge 5 4 Mi eae E Copyright Copyright 2013 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenO Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes Power Safety O Please follow these safety instructions for best performance and long life for your monitor The AC plug isolat
5. Mode Standard Display Picture OSD Settings Picture Advanced Custom Key Save Settings Custom Key 2 Audio Custom Key 3 Auto Power Off DDC CI HDMI Auto Switch Select Menu from the hot key menu 2 Use a or b4 to select System 3 Select gt to go to a sub menu and then use a or b4 to select a menu item 4 Use a or b4 to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select xi Item Function Range Input Use this to change the input to that appropriate to your For RL2450T video cable connection type RL2450HT D Sub DVI e HDMI For RL2455HM D Sub DVI HDMI1 e HDMI2 44 Navigating the main menu Item Function Range OSD Language Sets the OSD menu language English Settings e Fran ais Q The language options displayed on your OSD may Deutsch differ from those shown on the right depending Italiano on the product supplied in your region e Espa ol e Polski e esky e Magyar e Serbo croatia e Rom n e Nederlands Pycckun e Svenska e Portugu s HAE Bis PM SAFP Display Adjusts the display time of the OSD menu 5 Sec ung 10 Sec e 15 Sec 20 Sec e 25 Sec 30 Sec OSD Lock Prevents all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations will be disabled O To
6. Black eGualizer may not show much change to the image Navigating the main menu 37 Function Range Gamma Adjusts the tone luminance The default value is 3 the Gamma 1 standard value for Windows e Gamma 2 Gamma 3 Gamma 4 Gamma 5 Color Normal Allows video and still photographs to be viewed Temperature with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color User The blend of the Red Green and Blue primary R 0 100 Mode colors can be altered to change the color tint of G 0 100 the image Go to the succeeding R red G green and B blue menus to change the a a settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Hue Adjusts the degree of how we perceive colors O 100 Saturation Adjusts the purity degree of colors O 100 Reset Color Resets the custom color settings to the factory defaults YES NO AMA Improves the gray level response time of the LCD panel ON OFF Instant Adjusts the image processing to diminish input lag You
7. Bringing Enjoyment N Ouality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory reguirement and standards pertaining to environmental management BenO has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievements A eCOFACTS Mercury free LED backlit display BFR PVC free casing plastics Eco friendly ink printing in packaging box Affichage r tro clair par D L sans mercure Plastiques du bo tier sans BFR PVC Impression lencre cologique dans emballage Table of Contents CODIO GON CON AE EE EE T E ET 2 SOCEM S CCS YNAT EN FNAN E E EN FCA EF FN FRAND FURRY 6 Getting to KNOW your monitor ou eeeessssseceeceecceccscssesssececescsseecescssssesesseceaseaseeseesacesseeeeeeeees 8 Prone VAC MEY E NF NF PY NEF NF FN AY O AR YF THYN Y 8 nyd Y _ au Y Y ANNES RWE YN UR FWY FE EN FOAN FE E YY WYNFF DIS 8 MoU IUCN DON S YFWYR DY FRYN FT FFF NCF FAND FR YNYR FFRED ONY NF AY HYT FYTH NN 9 How to assemble your monitor hardware RL2450H RL2455HM
8. Remove the monitor stand Insert a pointed object such as a screwdriver to the hole above the monitor stand arm and then push the screwdriver against the release button inside the hole Then pull the monitor stand backward away from the monitor 14 _ How to assemble your monitor hardware RL2450H RL2455HM Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully Precautions Install your monitor and monitor mounting kit on a wall with flat surface Ensure that the wall material is stable to support the weight of the monitor Turn off the monitor and the power before disconnecting the cables from the LCD monitor Remove the monitor stand Lay the screen face down on a clean and well padded surface Detach the monitor base as instructed in How to detach the stand base on page 14 NU ig U U O s TF Release lt lt button 2 Follow the instruction manuals of the wall mount bracket you purchased to complete the installation How to assemble your monitor hardware I5 Assembling your monitor with a height adjustment stand RL2450HT How to attach the monitor base e If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the moni
9. and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface Attach the monitor stand to the monitor base as illustrated until it locks in place Gently attempt to pull them back apart to check that they have properly engaged Orient and align the stand arm with the monitor then push them together until they click and lock into place 10 How to assemble your monitor hardware RL2450H RL2455HM Gently attempt to pull them back apart to check that they have properly engaged Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface O should position the monitor and angle the screen to minimize unwanted reflections from other light sources 2 Connect the PC video cable Either o Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems To Connect the D Sub Cable Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use How to assemble your monitor hardw
10. can ON Mode have a real time experience while playing games lt OFF o To optimize the picture guality disable Instant Mode if the source is interlaced video To check the resolution of the video source go to System and Information on the monitor 38 Navigating the main menu Picture Advanced menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mlola CHAIN Picture Senseye Demo Is Bl lt ix a Select Menu from the hot key menu 2 Use a or v to select Picture Advanced 3 Select gt to go to a sub menu and then use a or b4 to select a menu item 4 Use a or b4 to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select xi Item Function Picture Select a picture mode that best suits the type of images shown Mode on the screen o The default setting is RTS Change the setting if needed Standard For basic PC application Movie For viewing videos Photo For viewing still images sRGB For better color matching representation with the peripheral devices such as printers digital cameras etc Eco For saving electricity with low power consumption by providing minimum brightness for all running programs
11. oe eee IO How to detach the stand base qu eesssssssessssensssensssensscensessarscenseseosscensorensssenssensssencesensoreacorensores 14 Using the monitor wall mounting Kit sesesesessesssssesesesesessssssesesesesessesesesesesesseseseseseseseesesesesesesseseseses 5 Assembling your monitor with a height adjustment stand RL2450HT 16 How to attach the monitor base essssssssssssssssssssssersacensssersacensacersacersacensssorsacensssorsacersaconsacereaes 16 How to detach the DASE sasien o Y A YNN CC AR EF AW HF UR FEN tects testa tes NE NO I8 Adj stine TINS monitor heleht ac goeg en Ti NY ODd GE OH ADO DG OS YSU TUDUR 19 Rottne he IMOM CON sneri serienn IET FT NN CHW NEF NT FY PEN FFR NE EEEE 20 Viewing angle adjustment ec Ne ie Ge GO oC FANA G ACYN GR nw YDD EUO FE 2 Using the monitor wall mounting Kit ee eseseeeceeceeseceeccsecceccsceessecscessscescesseesscssceseceeseceeceseseeseees 22 Getting the most from your BENQ monitor sesesessssssesesesesesesesesesesesesssseseseseseseseseseseseseo 23 How to install the monitor ON a new computer uu eeeeecetsesesceeceeseceeceesecesceesecesceeseessceesereseeeesnsees 24 How to upgrade the monitor on an existing COMPUTE oe eeeeeecseceeceeceececeeceeceeceeseeeecseceeceeees 25 How to install on Windows 8 system selected models only uu eeeeeseeecescereeccteeeseceeeeeeeeees 26 How to install on Windows 7 system ou ce eesesesseeesececseceececsscecessecs
12. unlock the OSD controls press and hold any key for 10 seconds Customer _ Sets the function to be accessed by custom key I Picture mode Key 1 Display Mode Customer Sets the function to be accessed by custom key 2 Smart Scaling mL e Brightness Customer Sets the function to be accessed by custom key 3 e Contrast Key 3 Smart Focus Volume Mute Input e Black eGualizer Navigating the main menu 45 46 Item Function Auto Power Sets the time to power off the monitor automatically in OFF Off power saving mode 10min 20min 30min DDC CI Allows the monitor settings to be set through the software ON on the PC e OFF DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics HDMI Auto When this function is activated HDMI port will be in the ON Switch input auto select loop Otherwise HDMI can only be lt OFF selected by input select or by hot key Resolution Sets whether to display the resolution notice of the ON Notice recommended resolution when a new input source is lt OFF detected by the monitor Information Displays the current monitor property settings Input Current Resolution Optimum Resolution best with the monitor Model Name Reset All Resets all mod
13. In other words Color Format is automatically set depending on the input video source RGB For D Sub VGA input source from PC For DVI input source YUV For D Sub Component converted from VGA input source from a video device HDMI RGB PC Range Determines the range of color scales Select an option that matches the RGB range setting on the connected HDMI device RGB 0 255 RGB 16 235 Smart Focus This feature provides a highlight area to focus on certain content e g a YouTube video or an online game Size Determines the size of the highlight area H Position Adjusts the horizontal position of the highlight area V Position Adjusts the vertical position of the highlight area Scaling Scales the highlight area Small Large e OFF O 100 O 100 O 100 Navigating the main menu 4 Save Settings menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode RTS Picture Advanced Select Menu from the hot key menu 2 Use w or b4 to select Save Settings 3 Select gt to go to a sub menu and then use a or b4 to select a menu item 4 Use to make selection 5 To return to the previous menu select KI 6 To exit the menu select
14. ange In the sub menu select a function that can be accessed by this key A pop up message will appear showing that the setup is complete Setting up your own game mode There are several preset picture modes on your monitor that are suitable for games To better suit your needs you can change and save the related display settings and switch to your own game mode easily Adjust the related display settings in different OSD menus Settings that can be customized for game mode are e Brightness see page 37 Contrast see page 37 32 How to adjust your monitor Sharpness see page 37 Black eOualizer see page 37 Gamma see page 38 Color Temperature see page 38 Hue see page 38 Saturation see page 38 AMA see page 38 Instant Mode see page 38 Picture Mode see page 39 e Display Mode see page 40 Dynamic Contrast see page 40 Smart Scaling see page 41 Smart Focus see page 41 e Volume see page 43 e Mute see page 43 2 After all settings are done go to Save Settings and save as one of the game modes If you want to switch to your game mode at any time go to Picture Advanced and Picture Mode and select the game mode you saved in Step 2 Your preferred display settings will be applied all at once Adjusting display mode To display images of aspect ratio other than 16 9 and size other than 24 you can adjust the display mode on the monitor Press any of the contro
15. are RL2450H RL2455HM E To Connect the DVI D Cable Or Connect the plug of the DVI D cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor Connect the other end of the cable to the HDMI port of a digital output device O If there is more than one video transmission method available to you you might want to take the picture guality of each video cable into consideration before making the connection Better guality HDMI DVI D Good guality D Sub o The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region 3 Connect the audio cable for models with speakers Connect the audio cable between the socket on the rear of the monitor Line In and your computer audio outlet You may connect headphones to the headphone jack found on the back side of the monitor 12 How to assemble your monitor hardware RL2450H RL2455HM 4 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled we on the rear of the monitor Do not connect the other end to a power outlet jus
16. cause the monitor will automatically display the best image Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the Auto Adjustment function If you wish you can always adjust the screen geometric settings manually using geometry menu items To assist you in this endeavour BenO has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recommend that you use auto exe As you run auto exe a test pattern displays Press any of the control keys to bring up the hot key menu Select Menu to enter the main menu Go to Display and Auto Adjustment lf you notice a vertical noise like a curtain effect shimmering of vertical lines select Pixel Clock and adjust the monitor until the noise disappears If you notice a horizontal noise select Phase and adjust the monitor until the noise disappears Customizing the hot keys The top 3 control keys also called custom keys perform as hot keys to provide direct access to pre defined functions You can change the default setting and designate different functions for these keys Press any of the control keys to bring up the hot key menu and press Menu to access the main menu Go to System Select the custom key you want to ch
17. ck Browse and navigate to the following directory dABenO LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 27 o 28 How to install on Windows Vista systems DN DV BD Open Display Settings Right click the desktop and select Personalize from the popup menu Select Display Settings from the Personalize appearance and sounds window The Display Settings window will display Click the Advanced Settings button The Generic PnP Monitor Properties window will display Click the Monitor tab and the Properties button Click Continue in the prompted User Account Control window Click the Driver tab and the Update Driver button Insert the BenO LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive ma
18. ck the signal cable connectors lf any pin is bent or broken off please contact your dealer to get necessary support Q Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch amp gt The image is distorted flashes or flickers Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions O You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 40 for details 6 The image is displaced in one direction Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions 2 The OSD controls are inaccessible To unlock the OSD controls when it is preset to be locked press and hold any key for 10 seconds Q No sound can be heard from the built in speakers for models with speakers only e Check whether Line In is properly connected Increase the volume volume may be muted or too low
19. d to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer oY ee a 75 Follow the instructions in Getting the most from your BenQ monitor on page 23 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer Check Search for a suitable driver for my device option and click Next Check the option for CD ROM drives uncheck all others and click Next Look to confirm that the wizard has selected the correct name of your monitor and click Next Click Finish Restart the computer To find the suitable driver files for the purchased model refer to the following table 24 Driver files Suitable models RL2450H RL2450H RL2450HT RL2455 RL2455HM Getting the most from your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows 8 Windows 7 and Windows Vista Operating System OS The BenO LCD Monitor driver for your model may well function perfectly with other versions of Windows however a
20. d without geometric distortion filling as much of the display as possible 1 1 Displays the input image in its native resolution without scaling 17 4 3 Displays the input image as if on a 17 monitor of 4 3 aspect ratio 19 4 3 Displays the input image as if on a 19 monitor of 4 3 aspect ratio 19 W Displays the input image as if on a 19 W 16 10 monitor of 16 10 aspect ratio 21 5 16 9 Displays the input image as if on a 21 5 monitor of 6 9 aspect ratio Navigating the main menu Smart Scaling Function 22 W Displays the input image as if on a 22 W 16 10 monitor of 16 10 aspect ratio 23 W 16 9 Displays the input image as if on a 23 W monitor of 6 9 aspect ratio Adjusts the display size to best suit your needs O If the Display Mode is 17 19 4 3 21 5 or 19 W the last 4 scaling settings in different resolutions of the input source will be saved for guick access O If the Display Mode is 1 1 and the resolution of the input source is lower than 1920 x 1080 the last 3 scaling settings in different resolutions of the input source will be saved for guick access O 100 Color Format Determines the color space RGB or YUV based on the detected video signal o You might need to manually set the Color Format if colors shown on the monitor screen do not display properly If the input source is HDMI color format is not selectable
21. e color and geometry settings to the e YES factory default values c NO Navigating the main menu Troubleshooting Freguently asked guestions FAO Q The image has a faulty coloration e The default Picture Mode is RTS which is designed for RTS games If you prefer other picture modes go to Picture Advanced and change setting in Picture Mode e If the image has a yellow blue or pink appearance go to Picture and Reset Color and then choose YES to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support 2 The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions 2 How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction guality or with a built in boost
22. ecesseesceeseesaceasseseceaceesecesceeseneacees 27 How to install on Windows Vista systems cccsssscsssssssecsscecssceesecsecesseesecesceesecesceesscssceeseceeeenseeeees 28 How to adjust your MONKTON esesseseseecceceeccscceecesceecsscseseeeeesseeesececsececeacsecescsesesceseeeees 29 WS COMO Y Lu FFF NT FRYN FY REY NR FFF EN EFFECT YA NEU NFED FFON YW 29 Basic mMenu 49 PL LY SSH O HER FFR ARNAF FE HF Y FU NEF FAN 30 PACU COD CNMI ZACION carae COD UID dnd AF YR RO E ED FF FO 32 Cu Oi zIHg tE nion Key Sue eie daa Gn FA E E EE E ATO AN God GES OR 32 Setting up your own game mode 2 cesssssssseesesseceeseccecescecsscescecsecescessecesceesecesceececeaceacecesceaseeesceeseeeaees 32 Adjusting display mmod amp s ee EU Cd HER yw GANU WYRDA OSOD LOFNOD Uo 33 WISTS Or CO HO ui eu FD ROC Y YFC NEU DDIOFYN NEU DDN OR 33 Navigating the main menu ccscssscecsesessssscsecsecsecsesessessessesesssssecsessesecsecsessesessacseseesecsees 34 i pla null see E EE FYD YDD OF eee 35 sen UL L L uu FN HC E NR FFON FN ANAN FRY EFA FRY AEN FY EST ND FARN FF EY ENFNTD ANT 37 tL La Adyanced MEMU Y Y _ ERYR NEF REF Ee ra r a EE EEY YNYNFEO ESE 39 sy us y au NANT F CT CEFN CT CE EYN EA A Y NY FOR 42 Fu o PASM YNYD FRY NYFFRYN TATWS EEF EEF AE E FFWR YNN 43 Sy SLC CU a EF UUN FUD EN IY OA O 44 Troubleshoot ee epee RR RY E FYNN TE FERF EE EYN FFR 47 Frequently asked questions FAQ ssscsssssssss
23. er 2 Does the blurring only occur at resolutions lower than the native maximum resolution Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color Clean the LCD screen Cycle power on off These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology o No image can be seen Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution Troubleshooting 47 Q Faint shadow from the static image displayed is visible on the screen Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use Use a screensaver to prevent the occurrence of image retention B Is the prompt on the display illuminated in orange If the LED is illuminated in orange the power management mode is active Press any button on the computer keyboard or move the mouse If that does not help che
24. es this eguipment from the AC supply The power supply cord serves as a power disconnect device for pluggable eguipment The socket outlet should be installed near the eguipment and be easily accessible This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company An approved power cord greater or equal to HO3VV F or HO5VV F 2G or 3G 0 75mm2 must be used Care And Cleaning Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liguid aerosol or glass cleaners Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided Never push objects or spill liguid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact gualified service personnel for servicing BenO ecoFACTS BenO has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the
25. he screws that fixing the monitor stand to the monitor The use of a magnetic head screwdriver is recommended to avoid of losing the screws Then pull the monitor stand backward away from the monitor future please keep the monitor base monitor stand and screws somewhere safe for future use 2 Follow the instruction manuals of the wall 22 mount bracket you purchased to complete the installation Assembling your monitor with a height adjustment stand RL2450HT Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow t
26. he wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see How to install the monitor on a new computer on page 24 How to upgrade the monitor on an existing computer on page 25 If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access reguirements network policy settings may prevent you from installing software on your computer To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ monitor 23 How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connecte
27. ht on page 19 for more information O should position the monitor and angle the screen to minimize unwanted reflections from other light sources Assembling your monitor with a height adjustment stand RL2450HT I7 How to detach the base To move the monitor properly you should extend the monitor to its maximum height then place one hand on the upper part of the monitor stand and the other hand on the lower part of the stand as illustrated Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Gently lift the display up and extend the stand to the maximum extended position Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface o Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Release the thumbscrew on the bottom of the monitor base and detach the monitor base as illustrated I8 Assembling your monitor with a height adjustment stand RL2450HT Adjusting the monitor height To adjust the monitor he
28. ight hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height Avoid placing hands on the upper or lower part of the o height adjustable stand or at the bottom of the monitor as ascending or descending monitor might cause personal injuries Keep children out of reach of the monitor while performing this operation If the monitor has been rotated to portrait mode and height adjustment is desired you should be noted that the wide screen will keep the monitor from being lowered to its minimum height Assembling your monitor with a height adjustment stand RL2450HT 19 Rotating the monitor Pivot the display Before rotating the monitor with a portrait viewing orientation the display has to be rotated 90 degrees Right click the desktop and select Screen resolution from the popup menu Select Portrait in Orientation and apply the setting O Depending on the operation system on your PC different procedures should be followed to adjust the screen orientation Refer to the help document of your operation system for details 2 Fully extend the monitor and tilt it Gently lift the display up and extend it to the maximum extended position Then tilt the monitor o The monitor should be vertically extended to allow to rotate from landscape to portrait mode 3 Rotate the monitor 90 degrees clockwise as illustrated o To avoid the edge of the LCD di
29. l keys to bring up the hot key menu and press Menu to access the main menu 2 Go to Picture Advanced and Display Mode 3 Select an appropriate display mode The setting will take effect immediately Switch to the desired display mode first and follow the instructions in Using Smart Scaling on page 33 to adjust the display size to precisely suit your needs Using Smart Scaling You can resize your display by Smart Scaling Go to Picture Advanced and Smart Scaling 2 Adjust the value If one of the custom keys is preset for Smart Scaling you can press the custom key and adjust the value directly Your display may become unstable temporarily when being resized This is a normal phenomenon and should not be considered as manufacturing defect For more information on Smart Scaling go to Smart Scaling on page 41 How to adjust your monitor 33 Navigating the main menu You can use the OSD On Screen Display menu to adjust all the settings on your monitor Press any of the control keys to bring up the hot key menu and press Menu to access the main menu See Basic menu operation on page 30 for details Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear The OSD menu languages may differ from the product supplied to your regio
30. lease button Wall mount holes Above diagram may vary depending on the model Picture may differ from the product supplied for your region 8 Getting to know your monitor Input and output ports Available input and output ports may vary depending on your purchased model Check the Specification document on the provided CD for details RL2455HM AC power input jack 2 Audio Line ln 3 Headphone jack 23 45 6 7 RL2450H RL2450HT 4 HDMI socket 5 HDMI socket 6 DVI D socket 7 D Sub socket Getting to know your monitor 9 How to assemble your monitor hardware RL2450H RL2455HM If your model came with a height adjustment stand HAS refer to Assembling your monitor with a height adjustment stand RL2450HT on page 16 for details on hardware installation If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so The following illustrations are for your reference only Available input and output jacks may vary depending on the purchased model Attach the monitor base o Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor
31. n see Language on page 45 under System and OSD Settings for more details For more information on each menu please refer to the following pages Display menu on page 35 Picture menu on page 37 Picture Advanced menu on page 39 Save Settings menu on page 42 Audio menu on page 43 System menu on page 44 34 Navigating the main menu Display menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Standard Auto Adjustment Picture H Position Picture Advanced V Postion Save Settings Pixel Clock Select Menu from the hot key menu 2 Use a or b4 to select Display 3 Select gt to go to a sub menu and then use a or b4 to select a menu item 4 Use a or b4 to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select xi Function Auto Adjustment Optimizes and adjusts the screen settings automatically for you o Not applicable to a digital input signal H Position Adjusts the horizontal position of the screen image O to 100 Adjusts the vertical position of the screen image 0 to 100 Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signal See also Picture optimization on page 32
32. on Insert the BenO LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to install on Windows 7 system Open Display Properties Go to Start Control Panel Hardware and Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer SY SY o In the Update Driver Software window select the option Browse my computer for driver software 8 Cli
33. s at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See How to install on Windows 8 system selected models only on page 26 How to install on Windows 7 system on page 27 How to install on Windows Vista systems on page 28 Getting the most from your BenQ monitor 25 o 26 How to install on Windows 8 system selected models only i DU ae DD Open Display Properties Move the cursor to the lower right of the screen or press the Windows C buttons on the keyboard to bring up the Charm bar Go to Settings Control Panel Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver butt
34. splay hitting the monitor base surface while it is being rotated do tilt and extend the monitor to the highest position before you start to rotate the display You should also make sure there are no obstacles around the monitor and there is enough room for cables You might need to route the cables again via the cable clip after the rotation 20 Assembling your monitor with a height adjustment stand RL2450HT 4 Adjust the monitor to the desired viewing angle Viewing angle adjustment You may position the screen to the desired angle with 5 to 15 monitor tilt 90 left and right total monitor swivel and 10 mm monitor height Assembling your monitor with a height adjustment stand RL2450HT 21 o In case you intend to use your monitor on the stand in the Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully Precautions Install your monitor and monitor mounting kit on a wall with flat surface Ensure that the wall material is stable to support the weight of the monitor Turn off the monitor and the power before disconnecting the cables from the LCD monitor Remove the monitor stand Lay the screen face down on a clean and well padded surface Use a a cross pointed screwdriver to release t
35. ssscsssssssssnsesssssssssssssesssssssecsesessecsessssacsacsesacsacsesecees 47 Need More Delp toriari GG CA No ee eae eh Ai eee ee dy 49 Getting started When unpacking please check you have the following items lf any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor RL2450H RL2455HM RL2450HT Monitor Stand for RL2450H RL2455HM Monitor Base for RL2450H RL2455HM Monitor Base for RL2450HT Quick Start Guide 6 Getting started Power Cord Picture may differ from product supplied for your region Video Cable D Sub Video Cable DVI D Video Cable HDMI Optional accessory sold separately Audio Cable Optional accessory sold separately supplied for your region For cables that are not supplied with your product you can purchase them Available accessories and the pictures shown here may differ from the actual contents and the product separately Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Always keep the product and accessories out of reach of small children Getting started 7 Getting to know your monitor Front view Control buttons 2 Power button 3 Input and output ports vary by model see Input and output ports on page 9 4 Kensington lock slot 5 Re
36. t yet 5 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on o Picture may differ from product supplied for your region Turn on the monitor by pressing the power button on the monitor Turn on the computer too and follow the instructions in Getting the most from your BenO monitor on page 23 to install the monitor software i To extend the service life of the product we recommend that you use your computer s power management function How to assemble your monitor hardware RL2450H RL2455HM 3 How to detach the stand base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface o Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Push the locking clips upward to detach the monitor base from the monitor stand arm While pushing the locking clips upward detach the stand base from the stand arm 3
37. tings see Customizing the hot keys on page 32 e For Up Increase adjustment How to adjust your monitor ONDE oli in main Function menu OSD in hot key menu No 2 Custom Key 2 By default the key is the hot key for Display Mode To change the default settings see Customizing the hot keys on page 32 For Down Decrease adjustment E Custom Key 3 By default the key is the hot key for Smart Scaling To change the default settings see Customizing the hot keys on page 32 e Enters sub menus e Selects menu items o MENU Activates the main menu Returns to the previous menu OSD On Screen Display The hot keys only operate while the main menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity To unlock the OSD controls press and hold any key for 10 seconds How to adjust your monitor 31 Picture optimization The default picture mode is RTS which is designed for RTS games If you prefer other picture modes go to Picture Advanced and change setting in Picture Mode The easiest way to obtain an optimal display from an analog D Sub input is to use the Auto Adjustment function Go to Display and Auto Adjustment to optimize the currently displayed image to the screen When you connect a digital video output using a digital DVI or HDMI cable to your monitor the Auto Adjustment function will be disabled be
38. tor until instructed to do so The following illustrations are for your reference only Available input and output jacks may vary depending on the purchased model o Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface While holding the monitor firmly against the desk pull the monitor stand arm upwards clear of the monitor Orient and align the stand base socket with the end of the stand arm then push them together Tighten the thumbscrew on the bottom of the monitor base as illustrated Gently attempt to pull them back apart to check that they have properly engaged Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface l6 Assembling your monitor with a height adjustment stand RL2450HT Extend the monitor to the maximum extended position Then tilt the monitor And rotate the monitor 90 degrees counterclockwise as illustrated You might want to adjust the monitor stand height See Adjusting the monitor heig
39. xi Item Function Gamer 1 Saves a new set of customized display settings Gamer 2 O See Setting up your own game mode on page 32 for Gamer 3 information on applying the game mode 42 Navigating the main menu Audio menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Standard Display Picture Advanced Audio Select Save Settings Select Menu from the hot key menu 2 Use a or b4 to select Audio 3 Select gt to go to a sub menu and then use a or b4 to select a menu item 4 Use a or b4 to make adjustments or use to make selection 5 To return to the previous menu select KI 6 To exit the menu select xi Item Function Range Volume Adjusts the audio volume O 100 Mute Mutes the audio input ON OFF Audio Select Allow users to select the audio source or let the PC Audio for models with monitor detect it automatically e HDMI Audio more than 2 audio Auto Detect sources Navigating the main menu 43 System menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear
40. y differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to adjust your monitor The control panel Name l Control keys Description Accesses the functions or menu items displayed on the screen right next to each key 2 Power key Turns the power on or off How to adjust your monitor 29 30 Basic menu operation All OSD On Screen Display menus can be accessed by the control keys You can use the OSD menu to adjust all the settings on your monitor Picture Mode Display Mode Smart Scaling a M KI Ed Press any of the control keys 2 The hot key menu is displayed The top three controls are custom keys and are designated for particular functions 3 Select Menu to access the main menu In the main menu follow the icons next to the control keys to make adjustments or selection See Navigating the main menu on page 34 for details on the menu options ONDE in main Function menu OSD in hot key menu No 1 Custom Key 1 e By default the key is the hot key for Picture Mode To change the default set
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