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HP Pavilion Sleekbook 14-b000si

1. Item Component Spare part number e For use in Canada 697904 DB1 e For use in France for use with computer models with Intel processors 697904 051 e For use in Germany for use with computer models with Intel processors 697904 041 e For use internationally for use with computer models with Intel processors 697904 B31 e For use in Israel for use with computer models with Intel processors 697904 BB1 e For use in Japan 697904 291 e For use in Latin America 697904 161 e For use in the Nordic Region for use with computer models with Intel processors 697904 DH1 e For use in Portugal for use with computer models with Intel processors 697904 131 e For use in Saudi Arabia for use with computer models with Intel processors 697904 171 e For use in South Korea 697904 AD1 e For use in Spain for use with computers models with Intel processors 697904 071 e For use in Taiwan 697904 AB1 e For use in Thailand 697904 281 e For use in Turkey for use with computer models with Intel processors 697904 141 e For use in the United Kingdom for use with computer models with Intel processors 697904 031 e For use in the United States 697904 001 3 Top cover includes TouchPad e Ruby red 697920 001 e Sparkling black 698488 001 4 Power button board includes cable 697901 001 5 System board includes processor and replacement thermal material For use with computer models with switchable discrete graphics and Inte
2. Supports the following single hard drive configurations e 1 TB 5400 rpm 9 5 mm e 750 GB 7200 rpm 9 5 mm e 750 GB 5400 rpm 9 5 mm e 640 GB 5400 rpm 9 5 mm ea E e em e 500 GB 7200 rpm 9 5 mm se E a oS ee see a oe S a see A RE oe 4 Category Description Intel HM70 Intel HM77 Intel HM77 AMD A68M computer with internal with computer model graphics discrete model UMA graphics computer computer model model e 500 GB 5400 rpm 9 5 mm V V V V e 500 GB 5400 rpm 7 0 mm V y e 320 GB 5400 rpm 9 5 mm V V V V e 320 GB 5400 rpm 7 0 mm V V V V Supports 32 GB mSATA solid state drive for V V use with computer models with Intel Core processors with system memory up to 8 GB not supported on Ubuntu Linux Audio and One digital microphone with appropriate V V V V video beam forming echo cancellation noise suppression software HD audio V V vV V Supports Dolby Advanced Audio V V V V Two Altec Lansing speakers V V V V Supports Microsoft Premium requirements V V V V HP TrueVision HD camera fixed no tilt with V V V V activity LED USB 2 0 M JPEG 1280 x 720 by 30 frames per second Ethernet Integrated 10 100 network interface card V V V V NIC Wireless Integrated wireless local area network V V V V WLAN options by way of wireless module Two WLAN antennas built into display V V V V assembly Support for Intel Wireles
3. Click Settings Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows iy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 2 3 Press f11 while the computer boots or Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select Reset your PC and follow the on screen instructions To use the Start screen i 2 On the Start screen point to the far right upper or lower corner of the screen to display the charms Click Settings Restore and recovery 89 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen
4. Component replacement procedures 45 Remove the power button board 1 Turn the top cover upside down with the front toward you 2 Remove the Phillips screw 1 and tape that secure the power button board to the top cover 3 Release the clips lift the power button board 2 and carefully slide the power button cable out from the guides 3 to remove the power button board Reverse this procedure to install the power button board 46 Chapter 4 Removal and replacement procedures Hard drive 2 NOTE The hard drive spare part kit does not include the hard drive cable or hard drive bracket and screws Description Spare part number 9 5 mm 0 37 in x 6 35 cm 2 50 in SATA 1 TB 5400 rpm 676521 005 750 GB 7200 rpm 633252 005 750 GB 5400 rpm 634250 005 640 GB 5400 rpm 669300 005 500 GB 7200 rpm 634925 005 500 GB 5400 rpm 669299 005 320 GB 5400 rpm 622643 005 7 0 mm 0 28 in x 6 35 cm 2 50 in SATA 500 GB 5400 rpm 683802 005 320 GB 5400 rpm 645193 005 Hard Drive Hardware Kit includes hard drive cable and hard drive bracket and screws 697905 001 ivIMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the hard drive follow these steps 1 2 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the po
5. For Windows 8 Standard 698491 501 e For Ubuntu Linux or FreeDOS 2 0 698491 001 For use with computer models with Intel HM77 chipsets and i3 3217U processors e For Windows 8 Professional 698492 601 e For Windows 8 Standard 698492 501 e For Ubuntu Linux or FreeDOS 2 0 698492 001 For use with computer models with Intel HM77 chipsets and i3 2377M processors e For Windows 8 Professional 698493 601 e For Windows 8 Standard 698493 501 e For Ubuntu Linux or FreeDOS 2 0 698493 001 For use with computer models with Intel HM77 chipsets and i3 2367M processors e For Windows 8 Professional 714618 601 e For Windows 8 Standard 714618 501 e For Ubuntu Linux or FreeDOS 2 0 714618 001 For use with computer models with Intel HM70 chipsets and Pentium 997 processors e For Windows 8 Professional 703412 601 e For Windows 8 Standard 703412 501 e For Ubuntu Linux or FreeDOS 2 0 703412 001 For use with computer models with Intel HM70 chipsets and Pentium 987 processors e For Windows 8 Professional 698489 601 Computer major components 19 Item Component Spare part number e For Windows 8 Standard 698489 501 e For Ubuntu Linux or FreeDOS 2 0 698489 001 For use with computer models with Intel HM70 chipsets and Celeron 887 processors e For Windows 8 Professional 703413 601 e For Windows 8 Standard 703413 501 e For Ubuntu Linux or Fr
6. a a E a E a 10 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Remove the hard drive see Hard drive on page 47 Remove the USB board see USB board audio jack on page 50 Remove the WLAN see WLAN module on page 51 Remove the system board see System board on page 54 Remove the PCH heat sink i 2 Turn the system board upside down with the front toward you Remove the two Phillips screws 1 and lift off the PCH heat sink 2 Reverse this procedure to install the PCH heat sink onto a replacement system board Component replacement procedures 65 Heat sink Description Spare part number UMA graphics heat sink 697915 001 Switchable discrete graphics heat sink 697916 001 i IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the heat sink follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapt
7. r HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide Copyright 2012 Hewlett Packard Development Company L P AMD and AMD Radeon are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Intel Centrino Intel Core and Pentium are trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition November 2012 First Edition October 2012 Document Part Number 697169 002 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact th
8. follow these steps 1 2 O o Mo g e 10 11 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the display panel see Display panel on page 37 Remove the keyboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Remove the hard drive see Hard drive on page 47 Remove the USB board see USB board audio jack on page 50 Remove the WLAN see WLAN module on page 51 Remove the system board see System board on page 54 Remove the display assembly 72 Chapter4 Removal and replacement procedures A CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 1 Remove the four Phillips screws from the display hinges 1 and lift the display assembly 2 2 If itis necessary to replace the webcam microphone module a Detach and release the webcam microphone module as far as the webcam microphone module cable allows The webcam microphone module is attached to the display enclosure with double sided tape b Disconnect the webcam microphone cable 1 from the webcam microphone module Component re
9. identifying 7 internal media card product description 5 internal microphone identifying 7 J jack audio in microphone 12 audio out headphone 12 network 13 RJ 45 network 13 RJ 45 network lights 13 K keyboard product description 5 removal 39 spare part numbers 25 39 keys action 11 applications 11 esc 11 fn 11 operating system 11 Windows 11 Windows applications 11 17 18 L lights AC adapter 14 caps lock 9 hard drive 13 mute 9 power 9 13 TouchPad 8 9 webcam 7 wireless 9 M mass storage device precautions 30 removal 47 spare part numbers 47 memory module installation 59 product description 2 removal 59 spare part numbers 20 24 59 microphone product description 4 minimized image creating for Windows 8 computer models 90 minimized image recovery for Windows 8 computer models 90 model name 1 mSATA solid state drive removal 63 spare part number 27 63 mute light identifying 9 N network jack identifying 13 0 operating system key identifying 11 operating system product description 6 optical drive precautions 30 spare part numbers 23 original system recovery for Windows 8 computer models 90 P packaging guidelines 32 PCH heat sink removal 65 spare part number plastic parts service considerations 29 pointing device product description 5 21 27 65 ports HDMI 13 USB 2 0 12 USB 3 0 13 ports product description 5 power button board removal 45 spare partnu
10. Hinge Kit includes left and right display hinges and brackets 697908 001 3 35 6 cm 14 0 in HD WLED SVA BrightView flat display panel 698523 001 4 Webcam microphone module 697903 001 5 Antenna Kit includes left and right wireless antenna cables and transceivers 697913 001 6 Display Panel Cable Kit includes display panel cable and webcam microphone 697911 001 module cable 7 Display enclosure e Ruby red 697909 001 e Sparkling black 697910 001 22 Chapter3 Illustrated parts catalog Miscellaneous parts Component Spare part number AC adapter e 65WAC adapter 693715 001 e 65 WAC adapter select models only 707750 001 Power cord 3 pin black 1 83 m e For use in Australia 490371 011 e For use in Argentina for use with computer models with Intel processors 490371 D01 e For use in Brazil for use with computer models with Intel processors 490371 202 For use in Europe 490371 021 e For use in India 490371 D61 e For use in Italy 490371 061 For use in Japan 490371 291 e For use in North America 490371 001 e For use in the People s Republic of China 490371 AA1 e For use in South Korea 490371 AD1 e For use in Taiwan 490371 AB1 e For use in Thailand 490371 201 e For use in the United Kingdom and Singapore 490371 031 Optional external optical drive not illustrated e Blu ray ROM DVD R RW Super Multi Double Layer Drive 659941 0
11. If no instructions are displayed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 78 Chapter5 Windows 8 Using Setup Utility BIOS and System Diagnostics Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions Eyf NOTE If you need to stop a diagnostic test while it is running press esc Using System Diagnostics 79 6 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility incl
12. Setup Utility BIOS and System Diagnostics Displaying system information 1 Start Setup Utility 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring factory default settings in Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select Exit gt Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter 4 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts Ey NOTE Your password security and language settings are not changed when you restore the factory settings Exiting Setup Utility e To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter e To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Using S
13. Standard 698489 601 System board for use with computer models with UMA memory Intel HM70 chipsets Pentium 987 processors and Windows 8 Professional 698491 001 System board for use with computer models with UMA memory Intel HM77 chipsets i5 3317U processors and Ubuntu Linux or FreeDOS 2 0 698491 501 System board for use with computer models with UMA memory Intel HM77 chipsets i5 3317U processors and Windows 8 Standard 698491 601 System board for use with computer models with UMA memory Intel HM77 chipsets i5 3317U processors and Windows 8 Professional 698492 001 System board for use with computer models with UMA memory Intel HM77 chipsets i3 3217U processors and Ubuntu Linux or FreeDOS 2 0 698492 501 System board for use with computer models with UMA memory Intel HM77 chipsets i3 3217U processors and Windows 8 Standard 698492 601 System board for use with computer models with UMA memory Intel HM77 chipsets i3 3217U processors and Windows 8 Professional 698493 001 System board for use with computer models with UMA memory Intel HM77 chipsets i3 2377M processors and Ubuntu Linux or FreeDOS 2 0 698493 501 System board for use with computer models with UMA memory Intel HM77 chipsets i3 2377M processors and Windows 8 Standard 698493 601 System board for use with computer models with UMA memory Intel HM77 chipsets i3 2377M processors and Windows 8 Professional 698494 001 System board for use with computer models with swit
14. and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 32 Chapter4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dis
15. down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Access the page on the HP website that provides software for your computer 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update PY NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete 82 Chapter 6 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using Advanced System Diagnostics Advanced System Diagnostics all
16. models with Intel HM77 chipsets and i3 2367M processors e For Windows 8 Professional 714619 601 e For Windows 8 Standard 714619 501 e For FreeDOS 2 0 714619 001 System boards supporting UMA graphics and Intel processors For use with computer models with Intel HM77 chipsets and i5 3317U processors e For Windows 8 Professional 698491 601 e For Windows 8 Standard 698491 501 e For Ubuntu Linux or FreeDOS 2 0 698491 001 For use with computer models with Intel HM77 chipsets and i3 3217U processors e For Windows 8 Professional 698492 601 54 Chapter4 Removal and replacement procedures Description Spare part number e For Windows 8 Standard 698492 501 For Ubuntu Linux or FreeDOS 2 0 698492 001 For use with computer models with Intel HM77 chipsets and i3 2377M processors For Windows 8 Professional 698493 601 e For Windows 8 Standard 698493 501 e For Ubuntu Linux or FreeDOS 2 0 698493 001 For use with computer models with Intel HM77 chipsets and i3 2367M processors For Windows 8 Professional 714618 601 e For Windows 8 Standard 714618 501 e For Ubuntu Linux or FreeDOS 2 0 714618 001 For use with computer models with Intel HM70 chipsets and Pentium 997 processors e For Windows 8 Professional 703412 601 e For Windows 8 Standard 703412 501 e For Ubuntu Linux or FreeDOS 2 0 703412 001 For use with computer models with Intel HM70 chipsets a
17. of the keyboard until it disengages from the computer Turn the computer right side up with the front toward you and open the display Component replacement procedures 41 4 Gently slide your finger along the top edge of the keyboard to release the keyboard clips Lift up on the rear of the keyboard 5 Tilt the keyboard forward 1 onto the palm rest Release the zero insertion force ZIF connector 2 to which the keyboard cable is attached and then disconnect the keyboard cable 3 from the system board 6 Remove the keyboard 42 Chapter 4 Removal and replacement procedures Reverse this procedure to install the keyboard Top cover YNOTE The top cover spare part kit includes the TouchPad support TouchPad board and TouchPad cable Description Spare part number Ruby red top cover 697920 001 Sparkling black top cover 698488 001 Ly IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the top cover follow these steps 1 2 3 4 5 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover 1 Remove the seven
18. personal injury adjust the volume before using headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Right side Component 1 cl Power light Description e White The computer is on e Blinking white The computer is in the Sleep Suspend state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity 2 3 4 Hard drive light Digital Media Slot a USB 3 0 ports 2 f e Blinking white The hard drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive select models only Supports the following digital card formats e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDxC Memory Card e MultiMediaCard MMC Connect optional USB 3 0 devices and provid
19. screen instructions to continue If you ever need to recover the system see Recovering using HP Recovery Manager on page 90 Creating recovery media and backups 87 Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Windows Help and Support From the Start screen type h and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information and
20. steps for using Windows System Restore see Windows Help and Support From the Start screen type h and then select Help and Support If you want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 89 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 89 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 90 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 90 If you have repla
21. support for details 35 6 cm 14 0 in display specifications 85 8 Windows 8 Backing up restoring and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system Ey NOTE This guide describes an overview of backing up restoring and recovering options For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and
22. 005 500 GB 5400 rpm hard drive 7 0 mm 0 28 in x 6 35 cm 2 50 in SATA does not include hard drive bracket or cable 690019 005 Qualcomm Atheros AR9565 802 11 b g n 1x1 WiFi and Bluetooth 4 0 Combination Adapter for use with computer models with Intel processors not supported on Ubuntu Linux select models only 690020 005 Ralink RT3290LE 802 11 b g n 1x1 WiFi and Bluetooth 4 0 Combination Adapter 691415 005 Ralink RT5390R 802 11 b g n 1x1 WiFi Adapter select models only 693715 001 65 W AC adapter 24 Chapter 3 Illustrated parts catalog Spare part number Description 695192 001 4 cell 37 Whr 2 55 Ah Li ion battery 697901 001 Power button board includes cable 697902 001 USB board includes cable and audio out audio in jack 697903 001 Webcam microphone module 697904 001 Keyboard with black finish for use in the United States includes cable 697904 031 Keyboard with black finish for use in the United Kingdom includes cable for use with computer models with Intel processors only 697904041 Keyboard with black finish for use in Germany includes cable for use with computer models with Intel processors only 697904 051 Keyboard with black finish for use in France includes cable for use with computer models with Intel processors 697904 071 Keyboard with black finish for use in Spain includes cable for use with computer models with Intel processors 6
23. 01 e DVD RW Super Multi Double Layer Combination Drive 659940 001 Screw Kit not illustrated 697912 001 Thermal Material Kit 680571 001 Sequential part number listing Spare part number Description 490371 001 Power cord for use in North America black 3 pin 1 83 m 490371 011 Power cord for use in Australia black 3 pin 1 83 m 490371 021 Power cord for use in Europe black 3 pin 1 83 m 490371 031 Power cord for use in the United Kingdom and Singapore black 3 pin 1 83 m 490371 061 Power cord for use in Italy black 3 pin 1 83 m 490371 201 Power cord for use in Thailand black 3 pin 1 83 m Miscellaneous parts 23 Spare part number Description 490371 202 Power cord for use in Brazil black 3 pin 1 83 m for use with computer models with Intel processors 490371 291 Power cord for use in Japan black 3 pin 1 83 m 490371 AA1 Power cord for use in the People s Republic of China black 3 pin 1 83 m 490371 AB1 Power cord for use in Taiwan black 3 pin 1 83 m 490371 AD1 Power cord for use in South Korea black 3 pin 1 83 m 490371 D01 Power cord for use in Argentina black 3 pin 1 83 m for use with computer models with Intel processors 490371 D61 Power cord for use in India black 3 pin 1 83 m 622643 005 320 GB 5400 rpm hard drive 9 5 mm 0 37 in x 6 35 cm 2 50 in SATA does not include hard drive bracket or cable 633252 005 750
24. 330 001 Base enclosure for use with computer models with AMD processors 714618 001 System board for use with computer models with UMA memory Intel HM77 chipsets i3 2367M processors and Ubuntu Linux or FreeDOS 2 0 714618 501 System board for use with computer models with UMA memory Intel HM77 chipsets i3 2367M processors and Windows 8 Standard 714618 601 System board for use with computer models with UMA memory Intel HM77 chipsets i3 2367M processors and Windows 8 Professional 714619 001 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i3 2367M processors and FreeDOS 2 0 714619 501 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i3 2367M processors and Windows 8 Standard 714619 601 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i3 2367M processors and Windows 8 Professional 28 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the c
25. 51 10 Remove the system board see System board on page 54 To remove a memory module 1 Turn the system board upside down to access the memory module 2 Spread the retention clips 1 on each side of the memory module slot to release the memory module The memory module tilts up Component replacement procedures 59 3 Remove the memory module 2 by pulling it away from the slot at an angle Z CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module Z CAUTION To protect a memory module after removal place it in an electrostatic safe container To replace the memory module 1 Align the notched edge of the replacement memory module with the tab in the memory module slot and then press the module 1 into the slot at a 45 degree angle until it is firmly seated 60 Chapter 4 Removal and replacement procedures 2 Press down on the left and right sides of the memory module 2 until the side retention clips snap back into place Reverse the previous steps to replace the following items System board WLAN USB board Hard drive Top cover Keyboard Battery Any external devices and the AC adapter Component replacement procedures 61 62 RTC battery Description Spare part number RTC battery 697917 001 iy IMPORTANT Make special note of each screw and screw lock size and location du
26. 697906 001 Rubber Feet Kit 697907 001 Display bezel 697908 001 Display Hinge Kit includes left and right display hinges and brackets 697909 001 Display enclosure ruby red 697910 001 Display enclosure sparkling black Sequential part number listing 25 Spare part number Description 697911 001 Display Panel Cable Kit includes display panel cable and webcam microphone module cable 697912 001 Screw Kit 697913 001 Antenna Kit includes left and right wireless antenna cables and transceivers 697914 001 Fan 697915 001 Heat sink for use with computer models with a graphics subsystem with UMA video memory includes replacement thermal material 697916 001 Heat sink for use with computer models with a graphics subsystem with switchable discrete graphics includes replacement thermal material 697917 001 RTC battery 697918 001 Speaker assembly includes left and right speakers and cable 697919 001 Base enclosure for use with computer models with Intel processors 697920 001 Top cover ruby red includes TouchPad 697921 001 Power connector 698488 001 Top cover sparkling black includes TouchPad 698489 001 System board for use with computer models with UMA memory Intel HM70 chipsets Pentium 987 processors and Ubuntu Linux or FreeDOS 2 0 698489 501 System board for use with computer models with UMA memory Intel HM70 chipsets Pentium 987 processors and Windows 8
27. 97904 131 Keyboard with black finish for use in Portugal includes cable for use with computer models with Intel processors 697904 141 Keyboard with black finish for use in Turkey includes cable for use with computer models with Intel processors 697904 161 Keyboard with black finish for use in Latin America includes cable 697904 171 Keyboard with black finish for use in Saudi Arabia includes cable for use with computer models with Intel processors only 697904 201 Keyboard with black finish for use in Brazil includes cable for use with computer models with Intel processors only 697904 281 Keyboard with black finish for use in Thailand includes cable 697904 291 Keyboard with black finish for use in Japan includes cable 697904 AB1 Keyboard with black finish for use in Taiwan includes cable 697904 AD1 Keyboard with black finish for use in South Korea includes cable 697904 B31 Keyboard with black finish for use internationally includes cable for use with computer models with Intel processors only 697904 BB1 Keyboard with black finish for use in Israel includes cable for use with computer models with Intel processors only 697904 DB1 Keyboard with black finish for use in Canada includes cable 697904 DH1 Keyboard with black finish for use in the Nordic Region includes cable for use with computer models with Intel processors 697905 001 Hard Drive Hardware Kit includes hard drive bracket and bracket screws and cable
28. Backup icon Click Restore select the location of the backup files and the folder name and then click Forward Under Restore from When select the date of the files to be restored and click Forward Select the location and folder where the files are to be restored and click Forward Follow the on line instructions Click Restore to start restoring the files or click Cancel to cancel the operation Ey NOTE You may also back up to cloud storage services provided by various companies For a small fee they will keep your backup for you A cloud service is recommended since it is an easy way to keep your backups off site and safe from any disaster 94 Chapter 9 Ubuntu Linux Backing up restoring and recovering 10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac or from 220 to 240 V ac The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited
29. C power adapter V V V V e RJ 45 Ethernet includes link and V V V V activity lights e USB 3 0 2 ports V y V y e USB 2 0 1 port V V V V Keyboard Full size island style keyboard vV V V V pointing devices TouchPad with two buttons v V V V e Multitouch gesture support enabled as default e Taps enabled by default e Supports edge swipe gestures Power AC adapter V V y V requirements 65 W AC adapter nPFC Battery V V V V 4 cell 37 Whr 2 55 Ah Li ion battery Supports fast charge Security Security cable slot v V V V 6 Category Description Intel HM70 Intel HM77 Intel HM77 AMD A68M computer with internal with computer model graphics discrete model UMA graphics computer computer model model Intel AT p Ready support y V Operating Preinstalled system e Windows 8 Professional 64 bit V V V V e Windows 8 Standard 64 bit V V vV V e FreeDOS 2 0 V V V V e Ubuntu Linux y NI N Serviceability End user replaceable parts V V V V AC adapter Battery Keyboard Chapter 1 Product description 2 External component identification Display Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs 2 Webcam light On The webcam is in use 3 HP TrueVision HD Webcam Records video captures still photographs and allows you to video conference and chat online using streaming video 4 Internal microphone Re
30. Component Spare part number e 320 GB 5400 rpm 645193 005 Hard Drive Hardware Kit not illustrated includes hard drive bracket and bracket 697905 001 screws and cable 11 WLAN module e Intel Centrino Wireless N 2230 802 11 b g n 2x2 WiFi and Bluetooth 4 0 670290 005 Combination Adapter for use with computer models with Intel processors e Qualcomm Atheros AR9485 802 11 b g n 1x1 WiFi Adapter 675794 005 e Qualcomm Atheros AR9565 802 11 b g n 1x1 WiFi and Bluetooth 4 0 Combination 690019 005 Adapter for use with computer models with Intel processors not supported on Ubuntu Linux select models only e Ralink RT3290LE 802 11 b g n 1x1 WiFi and Bluetooth 4 0 Combination Adapter 690020 005 e Ralink RT5390R 802 11 b g n 1x1 WiFi select models only 691415 005 12 Platform Controller Hub PCH heat sink 699248 001 13 Speaker assembly includes left and right speakers and cable 697918 001 14 Battery 4 cell 37 Whr 2 55 Ah 695192 001 15 Fan 697914 001 16 RJ 45 cover 700428 001 17 Power connector 697921 001 18 USB board includes cable and audio out audio in jack 697902 001 19 Base enclosure e For use with computer models with Intel processors 697919 001 e For use with computer models with AMD processors 709330 001 Rubber Feet Kit not illustrated 697906 001 Computer major components 21 Display assembly subcomponents Item Component Spare part number 1 Display bezel 697907 001 2 Display
31. GB 7200 rpm hard drive 9 5 mm 0 37 in x 6 35 cm 2 50 in SATA does not include hard drive bracket or cable 634250 005 750 GB 5400 rpm hard drive 9 5 mm 0 37 in x 6 35 cm 2 50 in SATA does not include hard drive bracket or cable 634925 005 500 GB 7200 rpm hard drive 9 5 mm 0 37 in x 6 35 cm 2 50 in SATA does not include hard drive bracket or cable 641369 005 4 GB memory module DDR3 1600 MHz PC3 12800 645193 005 320 GB 5400 rpm hard drive 7 0 mm 0 28 in x 6 35 cm 2 50 in SATA does not include hard drive bracket or cable 652972 005 2 GB memory module DDR3 1600 MHz PC3 12800 659940 001 External optional DVD RW Super Multi Double Layer Combination Drive 659941 001 External optional Blu ray ROM DVD R RW Super Multi Double Layer Drive 669299 005 500 GB 5400 rpm hard drive 9 5 mm 0 37 in x 6 35 cm 2 50 in SATA does not include hard drive bracket or cable 669300 005 640 GB 5400 rpm hard drive 9 5 mm 0 37 in x 6 35 cm 2 50 in SATA does not include hard drive bracket or cable 670290 005 Intel Centrino Wireless N 2230 802 11 b g n 2x2 WiFi and Bluetooth 4 0 combination adapter for use with computer models with Intel processors 675794 005 Qualcomm Atheros AR9485 802 11 b g n 1x1 WiFi Adapter 676521 005 1 TB 5400 rpm hard drive 9 5 mm 0 37 in x 6 35 cm 2 50 in SATA does not include hard drive bracket or cable 680571 001 Thermal Material Kit includes replacement thermal paste and pads 683802
32. Keyboard on page 39 Remove the top cover see Top cover on page 43 a eS SS Remove the hard drive see Hard drive on page 47 Remove the USB board y NOTE One side of the USB cable lies across the hard drive It is disconnected during the hard drive removal process 1 Remove the screw 1 and gently lift the USB board 2 up 2 Slide the USB board 3 out to remove it Reverse this procedure to install the USB board 50 Chapter4 Removal and replacement procedures WLAN module Description Spare part number Intel Centrino Wireless N 2230 802 11 b g n 2x2 WiFi and Bluetooth 4 0 combination adapter for 670290 005 use with computer models with Intel processors Qualcomm Atheros AR9485 802 11 b g n 1x1 WiFi Adapter 675794 005 Qualcomm Atheros AR9565 802 11 b g n 1x1 WiFi and Bluetooth 4 0 Combination Adapter for 690019 005 use with computer models with Intel processors not supported on Ubuntu Linux select models only Ralink RT3290LE 802 11 b g n 1x1 WiFi and Bluetooth 4 0 Combination Adapter 690020 005 Ralink RT5390R 802 11 b g n 1x1 WiFi Adapter select models only 691415 005 iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Z CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices
33. Phillips screws that secure the top cover to the base enclosure Component replacement procedures 43 2 Disconnect the power button cable 1 and the TouchPad cable 2 3 Close the display and turn the computer upside down 4 Remove the eight Phillips screws from the bottom of the computer Ca 5 Turn the computer over and open the display 44 Chapter 4 Removal and replacement procedures 6 Gently lift around the edges of the top cover 1 and lift to remove the top cover 2 When replacing the top cover be sure that the following components are removed from the defective top cover and installed on the replacement top cover e Power button board and cable see Power button board on page 45 Reverse this procedure to install the top cover Power button board Description Spare part number Power button board includes cable 697901 001 fy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the power button board follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 6 Remove the top cover see Top cover on page 43
34. Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Rec
35. agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 95 Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 96 Chapter 10 Power cord set requirements Country region Accredited agency Applicable note number The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agen
36. attery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Suspend Do not insert remove connect or disconnect any device cable or cord 1 From the Start screen select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete
37. audi Arabia for use with computer models with Intel processors 697904 171 e For use in Spain for use with computer models with Intel processors 697904 071 e For use in South Korea 697904 AD1 e For use in Taiwan 697904 AB1 Component replacement procedures 39 Description Spare part number e For use in Thailand 697904 281 e For use in Turkey for use with computer models with Intel processors 697904 141 e For use in the United Kingdom for use with computer models with Intel processors 697904 031 e For use in the United States 697904 001 iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the keyboard follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 35 Remove the keyboard 1 Remove the two Phillips screws that secure the keyboard to the computer es ce foes ces ces ss of 40 Chapter 4 Removal and replacement procedures Turn the computer right side up with the front toward you Open the display and stand the computer on its right side Insert a thin tool through the keyboard access hole The keyboard icon indicates the keyboard access hole Push firmly on the bottom
38. ble discrete graphics Intel HM77 chipsets i5 3317U 1 GB of dedicated video memory and FreeDOS 2 0 700701 501 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i5 3317U 1 GB of dedicated video memory and Windows 8 Standard 700701 601 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i5 3317U 1 GB of dedicated video memory and Windows 8 Professional 703412 001 System board for use with computer models with UMA memory Intel HM70 chipsets Pentium 997 processors and Ubuntu Linux or FreeDOS 2 0 703412 501 System board for use with computer models with UMA memory Intel HM70 chipsets Pentium 997 processors and Windows 8 Standard Sequential part number listing 27 Spare part number Description 703412 601 System board for use with computer models with UMA memory Intel HM70 chipsets Pentium 997 processors and Windows 8 Professional 703413 001 System board for use with computer models with UMA memory Intel HM70 chipsets a Celeron 887 processors and Ubuntu Linux or FreeDOS 2 0 703413 501 System board for use with computer models with UMA memory Intel HM70 chipsets a Celeron 887 processors and Windows 8 Standard 703413 601 System board for use with computer models with UMA memory Intel HM70 chipsets a Celeron 887 processors and Windows 8 Professional 707750 001 65 W AC adapter select models only 709
39. ced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 90 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 91 88 Chapter 8 Windows 8 Backing up restoring and recovering Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you iy IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory Ef NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support Ey NOTE You may be prompted for your permission or password when using Refresh See Windows Help and Support for more information From the Start screen type h and then select Help and Support To start Refresh 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms
40. chable discrete graphics Intel HM77 chipsets i3 3217U processors 1 GB of dedicated video memory and FreeDOS 2 0 26 Chapter 3 Illustrated parts catalog Spare part number Description 698494 501 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i3 3217U processors 1 GB of dedicated video memory and Windows 8 Standard 698494 601 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i3 3217U processors 1 GB of dedicated video memory and Windows 8 Professional 698495 001 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i3 2377M processors 1 GB of dedicated video memory and FreeDOS 2 0 698495 501 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i3 2377M processors 1 GB of dedicated video memory and Windows 8 Standard 698495 601 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i3 2377M processors 1 GB of dedicated video memory and Windows 8 Professional 698496 001 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i5 3317U processors 2 GB of dedicated video memory and FreeDOS 2 0 698496 501 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i5 3317U pr
41. cing a heat sink onto a system board 3 Reverse this procedure to replace the heat sink Replace the thermal material that ships with the replacement heat sink Fan Description Spare part number Fan 697914 001 iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the fan follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 68 Chapter 4 Removal and replacement procedures Se a ee pm p 10 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Remove the hard drive see Hard drive on page 47 Remove the USB board see USB board audio jack on page 50 Remove the WLAN see WLAN module on page 51 Remove the system board see System board on page 54 To remove the fan from the base enclosure 1 2 Disconnect the fan cable Remove the three Phillips screws 1 from the fan 2 and lift up to remove the fan Reverse this procedure to install the cooling fan in the base enclosure Speaker assembly Description Spare part number Speaker assembly 697918 001 f IMPORTANT Make special note of each screw and scre
42. cm 14 0 in display specifications Metric U S Dimensions Width 32 4 cm 12 8 in Height 19 3 cm 7 6 in Diagonal 35 6 cm 14 0 in Number of colors 262K 6 bit Contrast ratio 500 1 typical Brightness 200 cd m nits typical Backlight WLED Total power consumption 3 2 W max Viewing angle 45 horizontal 15 up amp 35 down vertical typical Hard drive specifications 1 TB 750 GB 640 GB 500 GB 320 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm and 9 5 mm and 7 0 mm 7 0 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 107 g max 107 g max 107 g max 107 g max 107 g max Interface type SATA SATA SATA SATA SATA Transfer rate 300 MB sec 300 MB sec 300 MB sec 300 MB sec 300 MB sec Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 0 ms 1 0 ms 1 5 ms 2 0 ms Average 11 0 ms 14 0 ms 14 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 24 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 1 953 525 168 1 465 128 359 1 250 242 867 976 752 240 625 121 433 Disk rotational speed 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Size refers to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact
43. cords sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display 7 8 Top TouchPad Component Description 1 TouchPad light not supported on Ubuntu e Amber The TouchPad is off Linux e Off The TouchPad is on 2 TouchPad on off button not supported on Turns the TouchPad on or off Ubuntu Linux 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Chapter 2 External component identification Component 1 Power light Description White The computer is on Blinking white The computer is in the Sleep Suspend state which is an energy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power 2 Caps lock light White Caps lock is on which switches the letter keys to all capital letters 3 q Mute light e Amb
44. cy responsible for evaluation in the country or region where it will be used The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V ac or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label The flexible cord must be Type HVCTF 3 conductor 1 25 mm conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark For 127 V ac the flexible cord must be Type SVT or SJT 3 conductor 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3 conductor 0 75
45. d up using File History Restoring files is also useful if you ever 86 Chapter 8 Windows 8 Backing up restoring and recovering choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager Ey NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Windows Help and Support From the Start screen type h and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL DVD R DL discs Do not use
46. dows 8 computer models 88 for Windows 8 computer models 89 removal replacement preliminaries 29 procedures 33 remove everything and reinstall Windows 89 reset computer for Windows 8 computer models 88 89 steps for Windows 8 computer models 89 restore recovery for Ubuntu Linux computer models 93 Windows File History 88 restore DVDs for Ubuntu Linux computer models 92 restore USB device for Ubuntu Linux computer models 92 RJ 45 network jack identifying 13 RJ 45 cover part number 27 removal 70 spare part number RTC battery removal 62 spare part number Rubber Feet Kit spare part number 21 Rubber Feet Kit spare part number 25 36 21 70 20 26 62 S Screw Kit spare part number 23 26 security cable slot identifying 12 security product description 5 service considerations cables 29 connectors 29 plastic parts 29 service label 16 34 serviceability product description 6 Setup Utility changing the language for Ubuntu Linux computer models 80 displaying system information for Ubuntu Linux computer models 81 exiting for Ubuntu Linux computer models 81 navigating for Ubuntu Linux computer models 80 restoring default settings for Ubuntu Linux computer models 81 Index 101 selecting for Ubuntu Linux computer models 80 starting for Ubuntu Linux computer models 80 slots Digital Media 13 security cable 12 speaker assembly removal 69 spare part number speakers spare part number 21 26 69 speaker
47. e 87 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and follow the on screen instructions to continue Restore and recovery 91 92 9 Ubuntu Linux Backing up restoring and recovering Recovery after a system failure is as good as your most recent backup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Performing a system recovery The Deja Dup Restore Tool allows you to repair or restore the computer to its original factory state You can create an image restore DVD using an optional external DVD RW optical drive You can also create a restore image on a USB storage device Z CAUTION Using Restore completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The recovery tool reinstalls the original operating system and programs and drivers that were installed at the factory Software drivers and updates not installed at the factory must be manually reinstalled Personal files must be restored from a backup y NOTE HP recommends that you create the image restore in the event of a system failure Creating the restore DVDs The restore creation software creates a set of system restore discs usin
48. e enhanced USB power performance 5 Hom HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 6 RJ 45 network jack lights e White Computer is connected to a network e Blinking amber Data is being transferred NOTE When both lights are off the computer is not connected to a network 7 RJ 45 network jack Connects a network cable Right side 13 Component Description 8 AC adapter light e White The AC adapter is connected and the battery is charged e Blinking white The battery has reached a low battery level e Amber The AC adapter is connected and the battery is charging e Off The computer is using DC power 9 Power connector Connects an AC adapter 14 Chapter 2 External component identification Bottom Component Description 1 Battery bay Holds the battery 2 ra Battery lock Unlocks and locks the battery 3 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 ig Battery release latch Releases the battery from the battery bay Bottom 15 3 Illustrated parts catalog Service label When ordering parts or requesting information provide the computer ser
49. e model UMA graphics computer computer model model Graphics Supports HD Decode DX11 and HDMI Supports Optimus Internal graphics UMA for use with computer models with Intel processors Intel HD Graphics 4000 for use with computer models with 3rd Generation Intel Core processors Intel HD Graphics 3000 for use with computer models with 2nd Generation Intel Core processors models with Pentium or Celeron processors Intel HD Graphics for use with computer Internal graphics UMA for use with computer models with AMD processors AMD Radeon HD 7340 graphics for use with computer models with AMD E2 1800 processors AMD Radeon HD 7310 graphics for use with computer models with AMD E1 1200 processors computer models with Intel processors Switchable discrete graphics for use with Display panel GeForce GT630M with 2 GB of dedicated video memory 256 MB x 16 DDR3 900 MHz x 4 PCs 64 bit no support for Ubuntu Linux dedicated video memory 128 MB x 16 DDR3 900 MHz x 4 PCs 64 bit no support for Ubuntu Linux light emitting diode WLED SVA BrightView 1366x768 flat 3 6mm display Typical brightness 200 cd m nits All display assemblies include two wireless local area network WLAN antenna cables Supports 16 9 ultra wide aspect ratio GeForce GT630M with 1 GB of 35 6 cm 14 0 in high definition HD white Memory Two SODIMM memory module s
50. e skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 WPF ICUIE FGI SE TAIL OW cs cent vases cctes ixcnace in shinvaastonensenadeiasanrasssneuyanaqaoeeusis E 1 Z External component identification siti siccciasansevszssanarssecpssceinsecsssanaiusessesaadsnnecdesegainorstsseuxbnpvavevaaasseaysanennpressvannns 7 Display eccecniericarioiiii ioari ea e RETTO 7 TOD enne E E E E E EEE a AA a A 8 TouchPad sornas a ia a ncaa canna E A a a a i E a E EA 8 LIJDT sisimat A a ile tastes a a ideas 9 Buttons and speakers c cccccececeeeeeeeeeeeeeeeeeaaecaeceeeeeeeeeeeeeeeeeeesaceaeaaeaaecaeeeeeeeeeseeeeeeeeeeees 10 KOVE e E E E cer er errrrrrcr cr 11 Left SIde teaa a a e a a aa e eaa aa tan 12 RION SIAC eaa E E E wee T T E ptt a a fa sea ee AEEA A ena seen oa 13 BOUOIM oricine a aa iaaa a aE i E deinddadedina denndeaa EGEA caaeadeaswaeanndes 15 3 Illustrated parts catalog sisside sinaia asia arsina AAN rnn 16 SeNice label cansa aaea oi aa aaa a a a aaea eaaa a a aa aa a a a a 16 Computer maj r cC mMmponeNtS sosirea aui a a A A aa E a aaa 17 Display assembly subcomponents essssssssssrrresseernranssennnessenennaaanannnaaenennnaannannnaaetennnaanaannnaaeeen nnana 22 Miscellaneou
51. eczatansdedeccateacasdexsanaadasdegsaannstedsacdanadadedecaraadcaddeaSansdedddescaededensaaes 84 35 6 cm 14 0 in display SPECIFICATIONS 0 ee cent eee eente eter eee ae ninn EAEE 85 Hard drive specifications sisi cic sseasiecanesacdacaddaandadevedies aa a a eaaa hauwddalsans Adandtansatnedacandantonted 85 8 Windows 8 Backing Up restoring and recovering ceeeceeeeeeseeeeeeeeeneeseneeseeeneeseeeeeeeeneeseneeeseeeneeseeeees 86 Creating recovery media and backups cecceceeeeeee este tees cette teste teat eee eeeeaeeeeeeeeaaeeeeeeenaeeeeeneeaees 86 Creating HP Recovery Media cccceccceeeeeeennee teste eecneeee eee eeaeeeeeeeeeneeeeeeeeeiaeeeeeeeeenaaas 87 Restore ahd r6COVery serricoiieirii ieni av E EEOAE TREE EATE 88 Using Windows Refresh for quick and easy recovery eeeeeeeeteeeeeeeeeeettaaeeeeeeeteeentnaatees 89 Remove everything and reinstall WiNdOWS ssessessssssiirssseerrrsstterrssstttrnnsnteternnsstennnnnneenn 89 Recovering using HP Recovery Manager sassssseeerieeersrrrsseeerreserinnnasteinnnaetnnnnnnaannneannann 90 What you need to KNOW o jccitein cites tee cceeteetdee eentdeneesenet eaves dieeeinceseebavledstnenenses 90 Using the HP Recovery partition to recover a minimized image 065 90 Using HP Recovery media to recover cccecceeeeeeeeneeeeeeeeeettneeeeeeeeetaeeteeeeeeeaaes 91 Changing the computer boot Order sseeeesssssssensessrrrnsssseeinnnnanaan
52. eeDOS 2 0 703413 001 For use with computer models with UMA graphics and AMD processors For use with computer models with AMD A68M chipsets and E2 1800 processors e For Windows 8 Professional select models only 699812 601 e For Windows 8 Standard 699812 501 e For Ubuntu Linux or FreeDOS 2 0 699812 001 For use with computer models with AMD A68M chipsets and E1 1200 processors e For Windows 8 Professional select models only 699811 601 e For Windows 8 Standard 699811 501 e For Ubuntu Linux or FreeDOS 2 0 699811 001 6 Memory modules two DDR3 1600 MHz PC3 12800 e 4GB 641369 005 e 2GB 652972 005 7 Heat sink includes replacement thermal material e Heat sink for computer models with switchable discrete graphics 697916 001 e Heat sink for computer models with UMA graphics not illustrated 697915 001 8 mSATA solid state drive 32 GB for computer models with Intel Core processors not 698524 001 supported on Ubuntu Linux 9 RTC battery 697917 001 10 Hard drive SATA does not include hard drive bracket or cable 9 5 mm 0 37 in x 6 35 cm 2 50 in e 1 TB 5400 rpm 676521 005 e 750 GB 7200 rpm 633252 005 e 750 GB 5400 rpm 634250 005 e 640 GB 5400 rpm 669300 005 e 500 GB 7200 rpm 634925 005 e 500 GB 5400 rpm 669299 005 e 320 GB 5400 rpm 622643 005 7 0 mm 0 28 in x 6 35 cm 2 50 in e 500 GB 5400 rpm 683802 005 20 Chapter 3 Illustrated parts catalog Item
53. en pressed in combination with the esc key for Windows computer models a Operating system key For Windows computer models returns you to the Start screen from an open app or the Desktop NOTE Pressing the operating system logo key again will return you to the previous screen For Linux computer models displays the operating system menu 4 Action keys Execute frequently used system functions AE Applications key Displays options for a selected object Top 11 Left side Component 1 Security cable slot Description Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 USB 2 0 port Connects an optional USB 2 0 device 4 Audio out headphone jack audio in microphone jack tA 12 Chapter 2 External component identification Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone The jack does not support optional microphone only devices WARNING To reduce the risk of
54. ent backup You can manually back up your information to an optional external drive a network drive discs or the Ubuntu One website Back up your system at the following times At regularly scheduled times Before the computer is repaired or restored Before you add or modify hardware or software To back up your home directory files to the Ubuntu website using the Deja Dup Backup Tool Ey NOTE Before you back up your information be sure you have designated a location to save the backup files 1 Click the System menu icon at the far right of the top panel and then click System Settings gt Backup icon Select Folders from the panel on the left side of the window and beneath Folders to back up select the folders to back up Backing up your information 93 3 4 Select Storage from the panel on the left side of the window click the down arrow next to Backup Location and select Ubuntu One from the drop down list Select Overview from the panel on the left side of the window and then click Back Up Now Ey NOTE The first time you backup your files to Ubuntu One you will need to create an account to sign into Ubuntu One Enter your email address and password into the account sign in boxes and follow the on screen instructions to complete the sign in process To restore backup files 1 3 4 5 6 Click the System menu icon at the far right of the top panel and then click System Settings gt
55. er Computer sound is off e Off Computer sound is on 4 Wireless light e White An integrated wireless device such as a tp wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 TouchPad light not supported on Ubuntu Linux Amber The TouchPad is off Off The TouchPad is on Top Buttons and speakers Component Description 1 l Power button e When the computer is off press the button to turn on the computer e When the computer is in the Sleep Suspend state press the button briefly to exit that state e When the computer is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity 2 Speakers 2 Produce sound 10 Chapter 2 External component identification Keys GMOOOOM Component 1 2 esc key fn key Description Displays system information when pressed in combination with the fn key for Windows computer models Displays system information wh
56. er from the computer Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Remove the hard drive see Hard drive on page 47 Remove the USB board see USB board audio jack on page 50 Remove the WLAN see WLAN module on page 51 S o N a ee oa 10 Remove the system board see System board on page 54 Remove the heat sink 1 Turn the system board upside down with the front toward you Ey NOTE Computer models with UMA graphics and switchable discrete graphics have different types of heat sinks depending on the computer model 66 Chapter4 Removal and replacement procedures 2 Remove the heat sink If you have an UMA graphics heat sink go to step c a Loosen all of the captive screws 1 and 2 and then lift the switchable discrete graphics heat sink 3 from the system board CAUTION To prevent damage to the cooling tubes do not lift the assembly by the cooling tubes The tubes bend easily b Thoroughly clean the thermal connections 1 3 on the system board and the heat sink 2 4 before replacing a heat sink onto a system board Continue to step 3 Component replacement procedures 67 c Loosen the captive screws 1 and lift the UMA graphics heat sink 2 from the system board d Thoroughly clean the thermal connections 1 on the system board and the heat sink 2 before repla
57. etup Utility 81 Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by using Setup Utility 1 Start Setup Utility 2 Ifthe system information is not displayed use the arrow keys to select the Main menu BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut
58. g blank writable DVDs DVD R or DVD R HP recommends using blank DVD R discs from a manufacturer you trust because these recovery DVDs are so important You need approximately 3 blank DVD R discs The program states how many discs are needed at the beginning of the process To create restore DVDs 1 Click the System menu icon at the far right of the top panel and then click System Settings gt Backup 2 Select Storage from the panel on the left side of the window click the down arrow next to Backup Location and select the DVD from the drop down list 3 Select Overview from the panel on the left side of the window and then click Back Up Now 4 Follow the on screen instructions Creating a restore image on a USB device Ey NOTE Be sure AC power is connected to the computer you begin Verify the exact amount of free space on your storage device before you begin the creation process For most models you will need at least 8 GB of free space on the storage device However depending on the drivers and software installed on your computer you may need slightly more than 8 GB of space HP recommends that you use a 16 GB device or above for best results iy IMPORTANT Remember to insert your USB device into the USB port on the computer before starting this procedure Chapter 9 Ubuntu Linux Backing up restoring and recovering To create the restore image 1 3 4 Click the System menu icon at the far
59. he battery release lock 2 to the locked position Computer feet Description Spare part number Rubber Feet Kit 697906 001 The computer feet are adhesive backed rubber pads There are 5 rubber feet that attach to the base enclosure in the locations illustrated below a G a f a A a a 36 Chapter4 Removal and replacement procedures Display panel Description Spare part number Display bezel 697907 001 35 6 cm 14 0 in HD WLED SVA BrightView flat display panel 698523 001 iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the display panel follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 35 Ey NOTE To replace the entire display assembly additional steps are required see Display assembly on page 71 Remove the panel 1 Remove the plastic screw covers 1 and the two Phillips screws 2 that secure the display bezel to the display assembly 2 Flex the inside edges of the bottom edge 1 the left and right sides 2 and the top edge 3 of the display bezel until the bezel disengages from the display enclosure Component replacement procedure
60. ial number and model description provided on the service label The service label is located on the bottom of the computer Ey NOTE Your label may look slightly different from the illustration in this section Serial XKXXXXXX WNIT Product XXXXXXKX MOD Warranty ly lyOy Model 200000KX Item Description Function 1 Product name This is the model name for the computer 2 Serial number This is an alphanumeric identifier that is unique to each product 3 Product part number This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier needed to locate documents drivers and support for select models only the computer 16 Chapter 3 Illustrated parts catalog Computer major components Item Component Spare part number 1 35 6 cm 14 0 in high definition HD WLED SVA BrightView display assembly The display assembly is spared at the subcomponent level only NOTE Fora full list of display spare parts see Display assembly subcomponents on page 22 2 Keyboard black finish includes keyboard cable e For use in Brazil for use with computer models with Intel processors 697904 201 Computer major components 17
61. in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 35 5 Remove the keyboard see Keyboard on page 39 6 Remove the top cover see Top cover on page 43 Component replacement procedures 51 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The 1 black WLAN antenna cable is connected to the WLAN module 1 Main terminal The 2 white WLAN antenna cable is connected to the WLAN module 2 Aux terminal t Q SI 2 Remove the Phillips screw 2 that secures the WLAN module to the system board The WLAN module tilts up to 52 Chapter4 Removal and replacement procedures 3 Remove the WLAN module by pulling the module away from the slot at an angle 3 Gy NOTE The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket A ty e A Wy 2 NS Ey NOTE If the WLAN antennas are not connected to the terminals on the WLAN modu
62. ing guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts
63. l 35 Computer feet ririn E e a a a dadada 36 Display panel sssini aaa a ap adaa a a aaa 37 KeybOard ieii Tin a a a ane a 39 TOD COVER piiniat anaa aaa a aaa a aa aaa a an Aaaa 43 Power button Doard eratsi Tae E a A 45 land Crive 226 nicisieidetsaehede eed Gilat E A A T AE 47 WSB board audio jack ceisiais tieteh i aaeddl aden adie aed et eae 50 WEAN OGUIG airce a NE a 51 System DOS ose cievadecsceis la deceet cas nE E NARA EAT 54 Mmo module txssses2tedisaeeddetdeanaeed ttdaaeedeaddedivaeeel add aa elntdadeetatdaadeatiateaaeeeaeaneetndens 59 RIC Bathe ry an ds beh caieecdechatigete es sbanieeees NEO 62 MSATA Solid state CnVe6 ci c isicisieniegieiedeedapietidene eid ARAE AEE 63 PCH heat SPR ernim aA aided ened eta ead eee 65 Heat SMK sc ccdcczciva gate en Sunacda conn apeces E NET 66 Te A E A A E E E T 68 Speaker assSemnbDIy seacesivsucaccansiutudancabesas Menuccasvadlvandasavatidagdasesys AE A A 69 RJ 45 COVER oo S E EA 70 Display assembDIy 2 2 tessseriessiesacies ani a EEEE AE 71 Power connecl r arisna AAA a AEA A 75 5 Windows 8 Using Setup Utility BIOS and System Diagnostics cceeeseeeeeeeeeeeeeeeeeeeeneeneeeeeeeeeeens 77 Starting Setup Utility BIOS rarr ioiai a E peed ended taeda 77 Updatmg the BIOS nuiragucar rari inaa TERANE TETARA ENE ee 77 Determining the BIOS version sseccicecncenrerineciiiarii eee naeensaadee ainda eecedlnvedsdeadenneeas 77 Downloading a BIOS Update w ic iccsetciiavseesesneeivaae
64. l HM77 AMD A68M with internal with computer graphics discrete model UMA graphics computer computer model model y y y Processors HP Pavilion Ultrabook 14 3rd Generation Intel Core i5 processors Intel Core i5 3317U 1 7 GHz turbo up to 2 6 GHz 1600 MHz 3 MB L3 cache dual core 17 W 3rd Generation Intel Core i3 processors Intel Core i3 3217U 1 8 GHz 1600 MHz 3 MB L3 cache dual core 17 W 2nd Generation Intel Core i3 processors Intel Core i3 2377M 1 5 GHz 1066 MHz 3 MB L3 cache dual core 17 W Intel Core i3 2367M 1 4 GHz 3 MB L3 cache dual core 17 W Intel Pentium processors Pentium 997 1 6 GHz 1333 MHz 2 MB L3 cache dual core 17 W Pentium 987 1 5 GHz 1333 MHz 2 MB L3 cache dual core 17 W Intel Celeron processors Celeron 887 1 5 GHz 1333 MHz 2 MB L3 Cache dual core 17 W AMD processors AMD E2 1800 1 7 GHz 1333 MHz 1 MB DDR3 L2 cache dual core 18 W AMD E1 1200 1 4 GHz 1066 MHz 1 MB DDR3 L2 cache dual core 18 W Chipsets Intel HM77 Express chipset for use with computer models with Intel Core processors Intel HM70 Express chipset for use with computer models with Pentium or Celeron processors 2 Category Description AMD A68M FCH chipset for use with computer models with AMD processors Intel HM70 Intel HM77 Intel HM77 AMD A68M computer with internal with computer model graphics discret
65. l drive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer YY NOTE Ifthe computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 91 3 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer 3 Press and hold esc while the computer is restarting and then press f9 for boot options 4 Select the optical drive or USB flash drive you want to boot from 5 Follow the on screen instructions Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space iy IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on pag
66. l processors For use with computer models with Intel HM77 chipsets i5 3317U processors and 2 GB of dedicated video memory e For Windows 8 Professional 698496 601 e For Windows 8 Standard 698496 501 For FreeDOS 2 0 698496 001 For use with computer models with Intel HM77 chipsets i5 3317U processors and 1 GB of dedicated video memory For Windows 8 Professional 700701 601 e For Windows 8 Standard 700701 501 For FreeDOS 2 0 700701 001 18 Chapter 3 For use with computer models with Intel HM77 chipsets i3 3217U processors and 1 GB of dedicated video memory Illustrated parts catalog Item Component Spare part number e For Windows 8 Professional 698494 601 e For Windows 8 Standard 698494 501 e For FreeDOS 2 0 698494 001 For use with computer models with Intel HM77 chipsets i3 2377M processors and 1 GB of dedicated video memory e For Windows 8 Professional 698495 601 e For Windows 8 Standard 698495 501 e For FreeDOS 2 0 698495 001 For use with computer models with Intel HM77 chipsets and i3 2367M processors e For Windows 8 Professional 714619 601 e For Windows 8 Standard 714619 501 e For FreeDOS 2 0 714619 001 For use with computer models with UMA graphics and Intel processors For use with computer models with Intel HM77 chipsets and i5 3317U processors e For Windows 8 Professional 698491 601 e
67. le the protective sleeves should be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 53 System board Ey NOTE The processor is included on the system board The system board Thermal Material Kit part number 68057 1 001 includes replacement thermal paste and pads Description Spare part number System boards supporting switchable discrete graphics and Intel processors For use with computer models with Intel HM77 chipsets i5 3317U processors and 2 GB of dedicated video memory e For Windows 8 Professional 698496 601 e For Windows 8 Standard 698496 501 e For FreeDOS 2 0 698496 001 For use with computer models with Intel HM77 chipsets i5 3317U and 1 GB of dedicated video memory e For Windows 8 Professional 700701 601 e For Windows 8 Standard 700701 501 e For FreeDOS 2 0 700701 001 For use with computer models with Intel HM77 chipsets i3 3217U processors and 1 GB of dedicated video memory e For Windows 8 Professional 698494 601 e For Windows 8 Standard 698494 501 e For FreeDOS 2 0 698494 001 For use with computer models with Intel HM77 chipsets i3 2377M processors and 1 GB of dedicated video memory e For Windows 8 Professional 698495 601 e For Windows 8 Standard 698495 501 e For FreeDOS 2 0 698495 001 For use with computer
68. ledecdvavadaecedtecivy aandandivvveaedalones ievaamieateg teres 78 Using System Diagnostics 0 0 2 ccc eeeeee eee eenee nese eeeceeee eee eeneeeeeeeceeeaeeeeseeeeaeeeeseeeeaeeeeseeeneeesenenaees 79 6 Ubuntu Linux Using Setup Utility BIOS and System Diagnostics 0 ceecceeseeseeeeeeeeneeeeeeeeeeneeneeeens 80 Starting Setup UI rerasane aaa a i ant E E daai EE 80 Usna ESStUp U rores O EE E 80 Changing the language of Setup Utility 0 cece eee e eee eeeenaeeeeeeeeeeenaeeeeeeeeeeaaes 80 Navigating and selecting in Setup Utility 0 eee eeeeee eee eeeeeeeeeeeeeeeaeeeeteeeaeeeeeeeeaaees 80 Displaying system information 0 0 0 cece eeeeecee eee eniT ariken EEE RRA TAAT 81 Restoring factory default settings in Setup Utility 0 eee ee eeeeeneeeeeeeeeteeeeenaaeeeees 81 Exiting Setup Uly scccctecccccecetees eececet sce eaceece cceenacen a aa aa 81 Updating the BlOS er cia cssecy Sa washe E E tag anedee ane E E E ce eeeoe ae a 82 Determining the BIOS version ssccccnacarenrerrninin dEi 82 Downloading a BIOS update ee eccececeeee cree eeeeeeeeeeeeteeeeeeeeeeeseceeaaeeeeeeeeeeaeaeeeeeteeenaaaees 82 Using Advanced System Diagnostics 0 0 00 ccecceccecee ee eeeeeee eee eeeeeee eee eeneaaeeeseeeeaaeeeeseneaeeeeseeeneeeeeneeeaeees 83 SOD OCIS AGNI NS 4 y piesa savenin sinus vsnasivis lelvn ah busses satvan boas poss anedieins aba vias ny ing bavi va ya uantaa sin aoe psa devine eras edn 84 Computer specifications aiccz icccchcbez da sacad
69. lots Dual channel memory support Chapter 1 Product description Category Description Intel HM70 computer model DDR3 1600 MHz Dual Channel support for use with computer models with 3rd Generation Intel Core processors DDR3L 1600 MHz Dual Channel support for use with computer models with 3rd Generation Intel Core processors Intel HM77 with internal graphics UMA computer model 4 Intel HM77 AMD A68M with computer discrete model graphics computer model y DDR3 1333 MHz support DDR3 1600 V DDR3L 1600 downgrade to DDR3 1333 for use with computer models with 2nd Generation Intel Core Pentium or Celeron processors or with AMD E2 1800 processors DDR3 1066 MHz support DDR3 1600 DDR3L 1600 downgraded to DDR3 1066 for use with computer models with AMD E1 1200 processors Supports up to 8 GB of system RAM in the V following configurations e 8192 MB total system memory 4096 MB x 2 no support for 32 bit operating systems e 6144 MB total system memory 4096 MB x 1 2048 MB x 1 no support for 32 bit operating systems e 4096 MB total system memory 4096 MB x 1 or 2048 x 2 e 2048 MB total system memory 2048 MB x 1 Drives Supports 6 35 cm 2 5 in hard drives in V 9 5 mm 37 in and 7 0 mm 28 in thicknesses Serial ATA SATA V HP 3D Drive Guard support V Intel Smart Response Technology support for use with computer models with Intel Core processors
70. mber 18 25 45 power button identifying 10 power connector removal 75 spare partnumber 21 26 spare partnumbers 75 power connector identifying 14 power cord requirements for all countries 95 requirements for specific countries and regions 96 setrequirements 95 spare part numbers 23 24 power lights identifying 9 13 power requirements product description 5 processors product description 1 product description audio 4 chipset 1 display panel 2 drives 3 Ethernet 4 external media cards 5 graphics 2 internal media card 5 keyboard 5 memory module 2 microphone 4 operating system 6 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 5 serviceability 6 video 4 wireless 4 product name 1 R recovery discs for Windows 8 computer models 87 91 for Windows 8 computer models 88 89 90 HP Recovery Manager for Windows 8 computer models 90 media for Windows 8 computer models 91 starting for Windows 8 computer models 90 supported discs for Windows 8 computer models 87 USB flash drive for Windows 8 computer models 91 using HP Recovery media for Windows 8 computer models 87 recovery media creating for Windows 8 computer models 87 creating using HP Recovery Manager for Windows 8 computer models 87 recovery partition for Windows 8 computer models 90 removing for Windows 8 computer models 91 recycle computer for Windows 8 computer models 88 89 recycling 98 refresh computer for Win
71. mber provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description select models only This is the alphanumeric identifier needed to locate documents drivers and support for the computer 34 Chapter4 Removal and replacement procedures Battery Description Spare part number 4 cell 37 Whr 2 55 Ah Li ion battery 695192 001 Before disassembling the computer follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface Slide the battery release lock 1 far enough that it rests in the unlocked position Slide the battery release latch 2 to release the battery Row ON Slide the battery 3 from the middle to remove it from the computer To insert the battery follow these steps CAUTION Do not slant the battery as you insert it 1 Holding the battery in the middle slide the battery 1 straight into the computer until the battery release latch locks into place Component replacement procedures 35 2 Reset t
72. mm or 1 00 mm2 conductor size with plug BS 1363 A with BSI or ASTA marks Requirements for specific countries and regions 97 11 Recycling When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP website at www hp com recycle 98 Chapter11 Recycling Index A AC adapter lights 14 spare partnumber 23 24 28 action keys identifying 11 Advanced System Diagnostics using for Ubuntu Linux computer models 83 antenna removal 75 spare part number Antenna Kit spare partnumber 22 26 71 applications key identifying 11 audio product description 4 audio in microphone jack 12 removal 50 audio out headphone jack 12 removal 50 22 26 71 B backups for Ubuntu Linux computer models 92 for Windows 8 computer models 86 personal files for Windows 8 computer models 87 personal information for Ubuntu Linux computer models 93 base enclosure spare part numbers 21 26 28 battery removal 35 spare part number battery bay 15 battery lock identifying 15 battery release latch identifying 15 BIOS determining version for Ubuntu Linux computer models 82 21 25 35 determining version for Windows 8 compute
73. mputer 70 Chapter 4 Removal and replacement procedures 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover See Top cover on page 43 Remove the hard drive see Hard drive on page 47 Remove the USB board see USB board audio jack on page 50 Se a ee MS Remove the WLAN see WLAN module on page 51 10 Remove the system board see System board on page 54 Remove the RJ 45 cover 1 Remove the Phillips M screw 1 for the RJ 45 cover 2 Lift the RJ 45 cover 2 to remove it from the base enclosure Reverse these procedures to replace the RJ 45 cover Display assembly Description Spare part number Antenna Kit includes left and right wireless antenna cables and transceivers 697913 001 Display Panel Cable Kit includes display panel cable and webcam microphone module cable 697911 001 Display enclosure e Ruby red 697909 001 e Sparkling black 697910 001 Display Hinge Kit includes left and right display hinges and brackets 697908 001 Webcam microphone module 697903 001 i IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Component replacement procedures 71 Before removing the display assembly
74. n normally for a while then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V 30 Chapter 4 Removal and replacement procedures Typical electrostatic voltage levels Relative humidity Preliminary replacement requirements Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 31 Packaging and transporting guidelines Follow these ground
75. nas identifying 7 WLAN module removal 51 spare part numbers 21 24 51 workstation guidelines 32
76. nd Pentium 987 processors e For Windows 8 Professional 698489 601 e For Windows 8 Standard 698489 501 e For Ubuntu Linux or FreeDOS 2 0 698489 001 For use with computer models with Intel HM70 chipsets and Celeron 887 processors e For Windows 8 Professional 703413 601 e For Windows 8 Standard 703413 501 e For Ubuntu Linux or FreeDOS 2 0 703413 001 System boards supporting UMA graphics and AMD processors For use with computer models with AMD A68M chipsets and E2 1800 processors e For Windows 8 Professional select models only 699812 601 e For Windows 8 Standard 699812 501 e For Ubuntu Linux or FreeDOS 2 0 699812 001 For use with computer models with AMD A68M chipsets and E1 1200 processors e For Windows 8 Professional select models only 699811 601 e For Windows 8 Standard 699811 501 e For Ubuntu Linux or FreeDOS 2 0 699811 001 Ly IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Component replacement procedures 55 Before removing the system board follow these steps 1 2 3 4 5 6 7 8 9 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the ke
77. nnnnnnaaaatenennnaaa 91 Removing the HP Recovery partition eceeeeceeeeeeeeeeeeenneeeeeeeenaeeeeeeeiaeeeeeeeeieeeeeeeeaes 91 9 Ubuntu Linux Backing up restoring ANd recovering ecccceeeeeeeceeeeeeneeeeeeeeeeneneeeeeeeseeneeeeeeeseeneeeeenees 92 Performing a system recovery 0 ccceeeteteeeeente tere teen ae ee ee en ae eee ence aeeeeeeeeaaeeeeeeeeaeeeeseeaaeeeeseeeireesenaees 92 Creating the restore DVDS x ssccscevrneinred bvncncedenyediuedcceeivietadetsetaded E E 92 Creating a restore image on a USB device eee ecencee eter eee etettneeeeeeeeetiaeeeeeeneeenaaees 92 Performing recovery using the restore media eee eeeceeeeee eee eeeenneeeeeeeeaaeeeeeeeeaeeeeeenenaes 93 Backing Up your information 00 cece ceeeeeeee E E A 93 10 Power cord set reguiremeniS iis sa ce vicassy sacs uursssnningaeeeassasssenessosuntssstvesauninecevianisiieddenaysisaddurenl naidevnnisinasenesys 95 Requirements for all countries ccccecceceeeeeeeeeeeceeeeaaeaeeeeeeeeeeeeeeeeeecceaeeeeeeeeeeeeeeeeseetacecueeeeeeenees 95 Requirements for specific countries ANd regions ecceeeeeeeeeeeeeceecaaeeaecaecceeeeeeeeeeeeeeeeeeeeteteeeeetes 96 41 ROG YCUIAG E E ceded icce ves tii aceeveddtccaccvesdedeiacd waaditacce ves led ies vestdiacie E 98 WACK APA O E E S POETE EPE E E EOE 99 vii viii 1 Product description Category Product Name Description HP Pavilion Sleekbook 14 Intel HM77 Inte
78. ocessors 2 GB of dedicated video memory and Windows 8 Standard 698496 601 System board for use with computer models with switchable discrete graphics Intel HM77 chipsets i5 3317U processors 2 GB of dedicated video memory and Windows 8 Professional 698523 001 35 6 cm 14 0 in HD WLED SVA BrightView flat display panel 698524 001 mSATA solid state drive 32 GB for use with computer models with Intel Core processors not supported on Ubuntu Linux 699248 001 PCH heat sink 699811 001 System board for use with computer models with UMA video memory AMD A68M chipsets E1 1200 processors and Ubuntu Linux or FreeDOS 2 0 699811 501 System board for use with computer models with UMA video memory AMD A68M chipsets E1 1200 processors and Windows 8 Standard 699811 601 System board for use with computer models with UMA video memory AMD A68M chipsets E1 1200 processors and Windows 8 Professional select models only 699812 001 System board for use with computer models with UMA video memory AMD A68M chipsets E2 1800 processors and Ubuntu Linux or FreeDOS 2 0 699812 501 System board for use with computer models with UMA video memory AMD A68M chipsets E2 1800 processors and Windows 8 Standard 699812 601 System board for use with computer models with UMA video memory AMD A68M chipsets E2 1800 processors and Windows 8 Professional select models only 700428 001 RJ 45 cover 700701 001 System board for use with computer models with switcha
79. ombination Drive precautions 30 DVD RW Super Multi Double Layer Combination Drive spare part number 23 24 17 71 22 27 37 E electrostatic discharge 30 equipment guidelines 33 esc key identifying 11 Ethernet product description 4 external media cards product description 5 Index 99 F factory settings restoring for Ubuntu Linux computer models 81 fan removal 68 spare part number feet locations 36 spare part number fn key identifying 11 21 26 68 21 25 36 G graphics product description 2 grounding guidelines 30 guidelines equipment 33 grounding 30 packaging 32 transporting 32 workstation 32 H hard drive precautions 30 product description 3 removal 47 spare partnumbers 20 24 47 specifications 85 hard drive cable removal 58 Hard Drive Hardware Kit spare partnumber 21 25 47 hard drive light 13 hard drive light identifying 13 HDMI port identifying 13 heat sink removal 66 spare partnumbers 20 26 66 hinge spare part number HP Recovery Manager correcting boot problems for Windows 8 computer models 91 for Windows 8 computer models 90 starting for Windows 8 computer models 90 22 25 71 100 Index HP Recovery media creating for Windows 8 computer models 87 recovery for Windows 8 computer models 91 HP Recovery partition for Windows 8 computer models 90 recovery for Windows 8 computer models 90 removing for Windows 8 computer models 91 l integrated webcam light
80. omputer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements 29 Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that y
81. omputer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Remove the hard drive see Hard drive on page 47 Remove the USB board see USB board audio jack on page 50 Remove the WLAN see WLAN module on page 51 Remove the system board see System board on page 54 Remove the display assembly see Display panel on page 37 Remove the power connector Ey NOTE The power connector screw and bracket were removed during the process to remove the system board A Lift out the power connector to remove it from the base enclosure Reverse these procedures to replace the power connector 76 Chapter 4 Removal and replacement procedures 5 Windows 8 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 Information about how to na
82. ou are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may functio
83. overy media If the HP Recovery media do not work you can obtain recovery media for your system from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition to recover a minimized image The HP Recovery partition allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working To start HP Recovery Manager from the HP Recovery partition 1 90 Chapter 8 Press f11 while the computer boots or Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select HP Recovery Manager and follow the on screen instructions Windows 8 Backing up restoring and recovering Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 If possible back up all personal files 2 Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optica
84. ows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics iS 2 T
85. placement procedures 73 c Remove the webcam microphone module 2 3 Remove the two top screws 1 and two bottom screws 2 from the display bracket and lift the display brackets 3 to remove them l l l l l l 4 If it is necessary to replace the display panel cable a Gently remove the cable from the routing clips 1 74 Chapter 4 Removal and replacement procedures b Detach and release the display panel cable it is attached to the display enclosure with double sided tape and remove the cable 2 5 If itis necessary to replace the wireless antenna cables and transceivers Release the wireless antenna cables from the clips 1 built into the display enclosure b Release the wireless antenna transceivers from the display enclosure The wireless antenna transceivers are attached to the display enclosure with double sided tape c Remove the wireless antenna cables and transceivers 2 Reverse this procedure to reassemble and install the display assembly Power connector Description Spare part number Power connector 697921 001 Component replacement procedures 75 iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the power connector follow these steps 1 2 ee oop p 10 11 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the c
86. r models 77 downloading an update for Ubuntu Linux computer models 82 downloading an update for Windows 8 computer models 78 updating for Ubuntu Linux computer models 82 updating for Windows 8 computer models 77 Blu ray ROM DVD R RW Super Multi Double Layer Drive precautions 30 spare part number boot order changing HP Recovery Manager for Windows 8 computer models 91 23 24 buttons left TouchPad 8 power 10 right TouchPad 8 TouchPad on off 8 Cc cables service considerations 29 caps lock light identifying 9 chipset product description 1 components bottom 15 display 7 left side 12 right side 13 top 8 computer feet locations 36 spare part number 21 25 36 computer major components 17 computer reset for Windows 8 computer models 89 computer specifications 84 connector power 14 connectors service considerations 29 D default settings restoring for Ubuntu Linux computer models 81 deleted files restoring for Windows 8 computer models 88 Digital Media Slot identifying 13 display assembly removal 71 spare part numbers subcomponents 22 display bezel spare part number 22 25 37 display enclosure spare part numbers 22 25 71 Display Hinge Kit spare part number 22 25 71 display panel product description 2 removal 37 spare part number Display Panel Cable Kit spare partnumber 22 26 71 display specifications 85 drives preventing damage 30 DVD RW and CD RW Super Multi Double Layer C
87. rewritable discs such as CD RW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub Be sure that the computer is connected to AC power before you begin creating the recovery media The creation process can take up to an hour or more Do not interrupt the creation process If necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 2 From the Start screen type recovery and then select HP Recovery Manager Select Recovery Media Creation and follow the on
88. right of the top panel and then click System Settings gt Backup Select Storage from the panel on the left side of the window click the down arrow next to Backup location and select the USB device from the drop down list Ey NOTE If the USB device is not listed in the drop down list for Backup Location select Local Folder and then click the Choose Folder button Select the USB device from the panel on the left side of the Choose Folder window and click OK Select Overview from the panel on the left side of the window and then click Backup Now Follow the on screen instructions Performing recovery using the restore media Ef NOTE The following procedure uses the F11 BIOS Recovery feature to perform the recovery 1 2 3 4 5 6 If possible back up all personal files Shut down the computer Be sure the restore DVD or USB device is connected to the computer Restart the computer Using the arrow keys select Recovery and then press enter Follow the on screen instructions Ey NOTE If you are unable to boot start up your computer with the primary operating system and you did not create a system recovery disc you must purchase an Ubuntu Operating System DVD to reinstall the operating system For additional information refer to the Worldwide Telephone Numbers booklet for more information Backing up your information You should back up your computer files on a regular schedule to maintain a curr
89. ring removal and replacement Before removing the RTC battery follow these steps 1 2 o ee SS o e Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Remove the hard drive see Hard drive on page 47 Remove the USB board see USB board audio jack on page 50 Remove the WLAN see WLAN module on page 51 10 Remove the system board see System board on page 54 Remove the RTC battery IP 2 Turn the system board upside down with the front toward you Remove the RTC battery 1 by pressing down with a thin plastic tool or your finger The battery is spring loaded and will pop up Lift and remove the RTC battery 2 Reverse this procedure to install the RTC battery Chapter 4 Removal and replacement procedures mSATA solid state drive Description Spare part number mSATA solid state drive 32 GB drive for use with computer models with Intel Core processors 698524 001 not supported on Ubuntu Linux iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the mSATA solid state d
90. rive follow these steps 1 2 w O oon p p p 10 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Remove the hard drive see Hard drive on page 47 Remove the USB board see USB board audio jack on page 50 Remove the WLAN see WLAN module on page 51 Remove the system board see System board on page 54 Remove the mSATA drive 1 Turn the system board upside down with the front toward you Component replacement procedures 63 2 Remove the Phillips screw 1 and slide out the mSATA solid state drive 2 Eyf NOTE The drive tilts up to remove The drive is designed with a notch to prevent incorrect installation into the mSATA drive socket i 1 B r fossosoooced Reverse this procedure to install the mSATA drive onto a replacement system board 64 Chapter4 Removal and replacement procedures PCH heat sink Description Spare part number PCH heat sink 699248 001 iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the PCH heat sink follow these steps 1 2
91. s identifying 10 specifications computer 84 display 85 hard drive 85 supported discs recovery for Windows 8 computer models 87 system board removal 54 spare part numbers 27 28 54 System Diagnostics for Windows 8 computer models 79 system information displaying for Ubuntu Linux computer models 81 system recovery for Ubuntu Linux computer models 92 for Windows 8 computer models 90 system restore point creating for Windows 8 computer models 86 restoring for Windows 8 computer models 88 21 26 69 18 26 T Thermal Material Kit spare part number tools required 29 top cover removal 43 spare part numbers TouchPad buttons 8 TouchPad light 8 9 23 24 102 Index 18 26 43 TouchPad on off button 8 TouchPad zone identifying 8 transporting guidelines 32 U USB 2 0 ports identifying 12 USB 3 0 ports identifying 13 USB board removal 50 spare part number 21 25 50 V vents identifying 12 15 video product description 4 W webcam light identifying 7 webcam identifying 7 webcam microphone module removal 73 spare part number 22 25 71 73 Windows backup 87 File History 87 88 Refresh 88 89 reinstall 88 89 remove everything and reinstall option 89 reset 89 restoring files 88 system restore point 86 88 Windows applications key identifying 11 Windows key identifying 11 wireless antenna removal 75 spare part number 22 26 wireless light 9 wireless product description 4 WLAN anten
92. s 37 3 Remove the display bezel 4 4 Remove the four Phillips screws for the display panel u i i i m G a ee A a a G ee s Ey NOTE Support the display panel as you lean the panel forward 5 Move the panel toward the keyboard 1 6 Release the adhesive support strip 2 that secures the display panel cable connector to the display panel 38 Chapter4 Removal and replacement procedures 7 Disconnect the display panel cable 3 from the display panel and then remove the panel 4 Reverse this procedure to replace the panel Keyboard Ey NOTE The keyboard spare part kit includes a keyboard cable Description Spare part number Black keyboard e For use in Brazil for use with computer models with Intel processors 697904 201 e For use in Canada 697904 DB1 e For use in France for use with computer models with Intel processors 697904 051 e For use in Germany for use with computer models with Intel processors 697904 041 e For use internationally for use with computer models with Intel processors 697904 B31 e For use in Israel for use with computer models with Intel processors 697904 BB1 e For use in Japan 697904 291 e For use in Latin America 697904 161 e For use in Nordic countries for use with computer models with Intel processors 697904 DH1 e For use in Portugal for use with computer models with Intel processors 697904 131 e For use in S
93. s Display V V V Support for the following WLAN formats e Intel Centrino Wireless N 2230 802 11 V V V b g n 2x2 WiFi and Bluetooth 4 0 Combination Adapter e Qualcomm Atheros AR9485 802 11 b g V V V V n 1x1 WiFi Adapter e Qualcomm Atheros AR9565 802 11 b g V V V n 1x1 WiFi and Bluetooth 4 0 Combination Adapter not supported on Ubuntu Linux select models only e Ralink RT3290LE 802 11 b g n 1x1 WiFi V V v v and Bluetooth 4 0 Combination Adapter e Ralink RT5390R 802 11 b g n 1x1 WiFi V V V V select models only Chapter 1 Product description Category Description Intel HM70 Intel HM77 Intel HM77 AMD A68M computer with internal with computer model graphics discrete model UMA graphics computer computer model model External HP Multi Format Digital Media Reader slot V V V V media card with push push technology supporting the following digital card formats e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card e Secure Digital Extended Capacity SDXC Memory Card e MultiMediaCard MMC Internal e One half size Mini Card slot for WLAN V V V V media cards e One full size mini card slot for mSATA V V cache for use with computer models with Intel Core processors and system memory up to 8 GB not supported on Ubuntu Linux Ports e Audio in audio out combination V V V V headphone microphone e HDMI version 1 4 supporting up to V V V V 1920x1200 60Hz e HP A
94. s parts iisipin i a aiia aa aa aa aaa saan taeda aa aia 23 Sequential part number NSUING wssceccceseaccces te edeecvesaecegecachanceeeetacesuevacaiociacagaecasgeaddaeesavaedaccecaaleagaes steerdecas 23 4 Removal and replacement procedures eccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesenaseeaessaneaneeseeseeeeeeesesseenneneeeeees 29 Preliminary replacement requirements cccceeeeeeeeeccee cae ee eee eeee tees ceeaaaecaeeeeeeeeeeeeeeeeeeeeeecsiseeeeeeeeeees 29 TOOIS TEQUINCE sccseveisatiesiuascasachenaaacencessaadsceuduauedngdcastanadeedeetvanelecaiavanaaddetue sande a 29 Service considerations ceeeecececee cece eeeeeeceeeaaeeeeeeeeeeeeeeececaaaaaaeaeeaeeeeeeeeseesecscncacaeeseeeeeeees 29 Plastic parts icies Niele itetec havea a A i dav a a aiia 29 Cables and COnNeECtorS sesccscdesississdades ted ccurcetabadeaceasaabadeguannaeddedouaasiaeecdenaradeeueaan 29 Drive ea Ging css cect eve aiene eaey ena aae Sandton kt ensatadaak EEA A a 30 Grounding guideline S edercesine a AR E ATE E E 30 Electrostatic discharge damage sessir keniriiediiinnniiiiiiniianni iNNi aani NANNAN 30 Packaging and transporting guidelines ce eeeeeeeeetteeteeeeeenaees 32 Component replacement procedures cccceccecceeeeeeeeeeeeeececeaaeaecaeeeeeeeeeeeeeeesaeecaaeaaaceaeceeeeeeeeetess 33 Service ADSL iaeiiio anaiai a i santudeqecanandsdagusenandddegasesanninadceaanabvaaes 34 BINEI a e E e E he dare ieee ons E R teagan ade
95. sipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Component replacement procedures This chapter provides removal and replacement procedures There may be as many as 67 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Component replacement procedures 33 Service label When ordering parts or requesting information provide the computer serial number and model number provided on the service label The service label is located on the bottom of the computer Ey NOTE Your label may look slightly different from the illustration in this section Serial XKXXXXXX WNIT Product XXXXXXXX MO Warranty lyly y Model 200000KX Item Description Function 1 Product name The name affixed to the front of the computer 2 Serial number This is an alphanumeric identifier that is unique to each product 3 Product part number This nu
96. software but not other software applications e Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 87 2 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type h and then select Help and Support 3 As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backe
97. stem board upside down with the front toward you b Disconnect the hard drive cable from the system board Reverse this procedure to install the system board 58 Chapter4 Removal and replacement procedures Memory module A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object Description Spare part number 4 GB DDR3 1600 MHz PC3 12800 641369 005 2 GB DDR3 1600 MHz PC3 12800 652972 005 iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing a memory module follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer a Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Remove the hard drive see Hard drive on page 47 P NG p p Remove the USB board see USB board audio jack on page 50 9 Remove the WLAN see WLAN module on page
98. udes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility A Turnonor restart the computer While the computer is booting press esc When the Startup menu is displayed press f10 Using Setup Utility Changing the language of Setup Utility 1 2 3 4 5 Start Setup Utility Use the arrow keys to select System Configuration gt Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately Navigating and selecting in Setup Utility Setup Utility does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 and f6 To select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while Setup Utility is open press f1 80 Chapter6 Ubuntu Linux Using
99. urn on or restart the computer While the computer is booting press esc When the Startup menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions E NOTE If you need to stop a diagnostics test while it is running press esc Using Advanced System Diagnostics 83 7 Specifications Computer specifications Metric U S Dimensions Width 34 7 cm 13 67 in Depth 23 8 cm 9 37 in Height front to back 2 1 cm 83 in Weight 1 8 kg 3 96 Ibs Input power Operating voltage and current 18 5 V dc 3 5 A or 19 5 V dc 3 33 A 65 W Temperature Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 84 Chapter7 Specifications 35 6
100. vigate in Setup Utility BIOS is located at the bottom of the screen Ey NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fnt esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 To exit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter Starting Setup Utility BIOS 77 Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on b
101. w lock size and location during removal and replacement Before removing the speaker assembly follow these steps i 2 3 Shut down the computer Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Component replacement procedures 69 Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Remove the hard drive see Hard drive on page 47 Remove the USB board see USB board audio jack on page 50 Remove the WLAN see WLAN module on page 51 O p N eS 10 Remove the system board see System board on page 54 Remove the speaker assembly Ey NOTE The speaker screws were removed during the process to remove the top cover 1 Gently release the wires 1 routed along the top of the base enclosure 2 Lift both pieces of the speaker assembly 2 Reverse this procedure to install the speaker assembly on the base enclosure RJ 45 cover Description Spare part number RJ 45 cover 700428 001 iy IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the RJ 45 cover follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the co
102. wer cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the keyboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Component replacement procedures 47 Remove the hard drive 1 Disconnect the USB cable on top of the hard drive from the computer Ey NOTE If it is necessary to replace the hard drive cable see System board on page 54 2 Remove the two Phillips screws 1 Lift the hard drive 2 to remove and disconnect the hard drive cable 3 48 Chapter 4 Removal and replacement procedures 3 Remove the four Phillips screws 1 and then remove the bracket 2 from the hard drive To install a hard drive reverse the removal procedure Component replacement procedures 49 USB board audio jack Description Spare part number USB board includes cable and audio out audio in jack 697902 001 iv IMPORTANT Make special note of each screw and screw lock size and location during removal and replacement Before removing the USB board follow these steps 1 Shut down the computer 2 Disconnect all external devices connected to the computer o Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 35 Remove the keyboard see
103. yboard see Keyboard on page 39 Remove the top cover see Top cover on page 43 Remove the hard drive see Hard drive on page 47 Remove the USB board see USB board audio jack on page 50 Remove the WLAN see WLAN module on page 51 After removing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory module see Memory module on page 59 RTC battery see RTC battery on page 62 Heat sink see Heat sink on page 66 PCH heat sink see PCH heat sink on page 65 mSATA solid state drive see mSATA solid state drive on page 63 Remove the system board Ey NOTE The heat sink on your system board may appear different from the heat sink shown Disconnect the following cables from the system board e Display panel cable 1 e Speaker cable 2 e Fan power connector 3 56 Chapter 4 Removal and replacement procedures 2 Remove the power connector bracket Phillips screw 1 and remove the power connector bracket 2 3 Remove the two Phillips screws 3 that secure the system board to the base enclosure 4 Lift the left side of the system board 1 until it rests at an angle 5 Remove the system board by sliding it up and to the left at an angle 2 Component replacement procedures 57 6 Disconnect the power connector cable 3 7 Remove the hard drive cable a Turn the sy

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