Wi-Ex zBoost zForce
Contents
1. up of the unit Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of Wi Ex Incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you Any modifications or other changes to the product including but not limited to software or hardware modifications in any way other than as expressly authorized by Wi Ex will void this limited warranty Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications ZBOOST METRO YX540 USER GUIDE Make sure you keep Please keep your sales receipt or other document showing proof of purchase Attach it to this User Guide and keep both nearby Also keep the original box and packing material in case you need to return your product Before requesting repair service If red light is on system is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation Please unplug your system Re orient your Signal Antenna and or Base Unit to reduce the excessive signal source Plug your system back in If still solid red call customer support 1 800 871 1612 To get warranty s2. anapeatacdoasSlevhornradturhswesetlouscunsis dentate stiuerhtensaddesvareanpieteusaabea i Industry Canada Regulations seneni iiie K E NRE E EE i Safety and Product Warranty Information ccccsssscsssssccecessssccccsssssccccssssseeceesssscecessssseeesecescessesssneeeesens ii Copyright Notice scannen skis aAA das A ARA sada ses a be aas EE ANa sk lieved eaten ii Trademarks Package Contents zBoost Metro ccsssssccsssssccccssssseccsssssceeescssccsessssceesssssncessssssceeeesssscessessseeeeesssseeees iii Table Of Content si2 25c ccendesseceds sessecetatseesticaccvsdoatcnndasesteonsnesGvaceduensesssitspesneyseededadssSasnrsbniheeleledveacsecatessssbdeonvess 1 Improving Your Coverage Area ccccccccsssssssssssssssssssscceceeesesssssessssscsscccceeecceceseesesssseesssscccsceesscsececeeeesesesees 7 Technical Specifications Frequently Asked Questions csccccssssscccssssseccsssssecesssseeeesssscessssessceeesssssceeessessceeessssseeeesssseeecesssseeeeeesees 9 ZBoost Warranty INFOrMaAtiON cisiec ecsceessesedececevsscodcciessasncesssvasdecasvenedceesrdecsccdesensoeddcastscssecsoesdssseceuecvvsess 10 amp 11 ZBOOST METRO YX540 USER GUIDE Overview Designed for consumers in urban settings the zZBoost METRO cell phone signal booster extends a Cell Zone for multiple users devices operating on 800 and 1900 MHz frequency bands except Nextel iDEN You will now be able to use your cell phone INSIDE Gone
3. are the days when you had to go to the window or walk outside to use your cell phone Like a skylight that brings sunlight into your home zBoost repeats and amplifies the outdoor cellular signals into your home or office Why Indoor Signals Can Be Weak There are several obstacles that can contribute to the poor reception you receive in your condo apartment or dorm room 1 Location of the Cell Phone Tower in Relation to Your Home Office While cell phone providers have tried to place cell phone towers to provide the best overall coverage local ordinances and terrain features can impose restrictions on where these towers can be placed limiting the signal strength available at your location 2 Obstructions Caused by Buildings Terrain and Trees Cell phone signals can be completely blocked or reflected by buildings walls trees hills and other terrain features resulting in low signal strength Ihe x A A Yul Yul Yall ZBOOST METRO YX540 USER GUIDE Preparing to Set Up Your zBoost Product Check for Signal Strength Before placing a zBoost in your home make sure that you can place calls near the window or wherever you plan to place the Signal Antenna zBoost can only bring signal into your home when signal reaches the Signal Antenna Using your cell phone place a call near this location to confirm that enough signal is present to complete the call If you can reliably make and receive calls at that loc
4. ate and vary from phone to phone The number of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal meters update every 6 to 10 seconds An increase of only one bar typically indicates a 4x to 10x signal increase ZBOOST METRO YX540 USER GUIDE ZBOOST METRO YX540 USER GUIDE zBoost Base Unit Light Indicators At Initial Power Up Onl Solid GREEN Normal condition at power up Slowly Alternating RED and GREEN zBoost is working but at reduced performance and coverage due to non ideal setup Product Specifications for zBoost METRO YX540 Dual Band PCS band Frequency Uplink 1850 to 1910 MHz Downlink 1930 to 1990 MHz Solution Increase the distance between antenna and amplifier to achieve maximum performance and coverage PCS bands supported A D B E F C Networks CDMA GSM GPRS EDGE EVDO 1xRTT UMTS HSPA 3G Solution Increase space between base unit and antenna Cellular band Solid RED System is receiving signals from either Frequency Uplink 824 to 849 MHz the mobile device or the base station Downlink 869 to 894 MHz transceiver which are too strong for proper operation System Gain 52dB Fast Flashing RED Indicates insufficient distance between the antenna and the amplifier The amplifier is operating at significantly reduced coverage Solutions Move away from receiving CEL bands
5. ation then zBoost can bring the signal into your home If only one signal bar is displayed on your cell phone indoor coverage will be limited to one small room ZBOOST METRO YX540 USER GUIDE Setting Up Your zBoost Signal Booster MASTER BEDROOM BEDROOM The METRO boosts signal up to 1500 square feet making it perfect for apartments condos and lofts No outside antenna placement is required Boost voice and data transmission and improve call clarity in 4 easy steps FIRST Place the Signal Antenna on the interior of a window located in the area of best signal Determine the location that provides the strongest signal using the signal strength indicator on your cell phone Find the location on the window that provides the most bars of signal strength Before proceeding make sure that the intended surface is clean and clear of any dust Then choose the suction cup attachments appropriate for your setting short or long fasten to the Signal Antenna and secure to your window In order to capture the strongest signal you may do one or all of the following 1 Move the antenna around the window higher is usually better 2 Use the long suction cup attachments provided in order to create a greater angle in which to capture the signal The suctions cups must be vertical on the window as pictured with cable at the bottom not on the side Avoid draping the coax near the antenna 3 Keep the Signal Antenna 2 feet f
6. dB en particulier Literature Contents lorsque le signal de sortie est r mise et peut provoquer des interf rences adjacentes la bande utilisateurs Ce pouvoir est de la r duction par le biais de la sortie d alimentation ou la r duction de gain et non par un att nuateur la sortie du dispositif Set Up Overview Product Contents Please note This unit has been approved for use in Canada under RSS 131 however consent for the use of this device to improve cellular or PCS coverage must be obtained through your cellular or PCS provider prior to placing the unit in operation Please refer to the Industry Canada document CPC 2 1 05 Section 6 1 zBoost Base Unit available or viewable at http www ic gc ca epic site smt gst nsf en sf08942e html Base Unit Antenna 2 dBi Power Supply RG 59 mini Coaxial Cable 40 ft Safety and Product Warranty Information Signal Antenna Short Suction Cup Attachments Copyright Notice Long Suction Cup Attachments This manual is copyrighted All rights reserved This manual whole or in part may not be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form for distribution This manual whole or in part may not be modified without prior consent in writing from Wireless Extenders Copyright 2010 by Wireless Extenders Inc Trademarks Wireless Extenders Wi Ex the Wi Ex logo zBoost the zBoost l
7. ency Is your product available for international use Yes we have products that work on European frequencies Our zBoost YX520 I Dual band works on 900MHz and 1800Mhz We also sell zBoost ONE YX400 U for UMTS HSPA devices on the 2100MHz Frequency a frequency used for voice and data overseas Why isn t my cell phone indicating more signal with more bars You may not always observe more bars that gain on your signal meter because of the signal spreading out from the antenna If your phone has a dB meter 3dB is a significant increase of 2x 6dB is 4x and 10dB is 10x On a four bar phone one bar equals about 10dB The increase in signal you will see depends upon The level of signal at the Signal antenna outdoor The care of the antenna placement two feet away from metal adequate antenna separation 8 feet recommended The signal already present inside related to building losses The distance of your phone device from the Base Unit signal spreads or diminishes rapidly with distance There are usually several cell phones in use at one time in my home will your product boost all of our signals simultaneously The zBoost Metro is designed to cover multiple signals simultaneously and will allow multiple users to operate at the same time ZBOOST METRO YX540 USER GUIDE Warranty Information Limited 1 Year Warranty Register your product at www Wi Ex com Wi Ex warrants every Wi Ex product t
8. ervice Warranty service will be provided by Wi Ex If you believe you need service for your unit contact Wi Ex at 1 800 871 1612 or support wi ex com A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The representative will give you complete shipping details To get out of warranty service To obtain out of warranty service contact Wi Ex at 1 800 871 1612 or support wi ex com for information on the possibility of any costs for repair or replacement of out of warranty products Reminder Record the model and serial number found on the product below Model Serial Purchase Date
9. interference received including interference that may cause undesired operation The term IC before the radio certification number only signifies that Industry Canada technical specifications were met RF Exposure The manufacturer s rated output power of this equipment is for single carrier operation For situations when multiple carrier signals are present the rating would have to be reduced by 3 5 dB especially where the output is re radiated and can cause interference to adjacent band users This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device ZBOOST METRO YX540 USER GUIDE ZBOOST METRO YX540 USER GUIDE Cet appareillage num rique de la classe B r pond a toutes les exigences de I interf rence canadienne causant des r glements d quipement l op ration est sujette aux deux conditions suivantes 1 ce dispositif Package Contents zBoost Metro peut ne pas causer interf rence nocive et 2 ce dispositif doit accepter n importe quelle interf rence re ue y compris l interf rence qui peut causer l op ration peu d sir e f oat f Before you begin make sure all of the following parts came with your zBoost Metro Le fabricant nominale de la puissance de sortie de ce mat riel est simple transporteur Pour les situations lorsque plusieurs signauxporteurs sont pr sents l valuation devrait tre r duite de 3 5
10. nstalled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If the equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is con nected Consult the dealer or an experienced radio TV technician for help This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter In accordance with FCC requirements of human exposure to radiofrequency fields the radiating element antenna shall be installed such that a minimum separation distance of 20cm 8in is maintained from all persons Industry Canada Regulations IC ID 5544A YX545PCSCEL This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any
11. o be free from defects in material and workmanship under normal use for the warranty period of one year Who Is Covered You must have proof of purchase to receive warranty service A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee This warranty does NOT extend to commercial users What is Covered Warranty coverage begins the day you purchase the product For one year from the original date the Wi Ex Cell Phone Signal Booster will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary by Wi Ex if it becomes defective or inoperative The exchange will be made without charge to you for parts and labor You will be responsible for the cost of shipping to the location designated by Wi Ex If Wi Ex cannot reasonably repair or replace the unit then Wi Ex may at its sole discretion refund the price you paid for the product or the price of the unit All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires What is Excluded Your warranty does NOT cover Labor charges for set
12. ogo and Extending Cell Zones are registered trademarks of Wireless Extenders Inc Safety Guidelines _ In accordance with FCC requirements of human exposure to radiofrequency fields the radiating element a y r gt antenna shall be positioned such that a minimum separation distance of 8 inches 20cm is maintained between the radiating element and the user and or general population Limited Liability In no event shall Wireless Extenders be liable for any direct indirect special punitive incidental exemplary or consequential damages or any damages whether in an action under contract negligence or any other theory arising out of or in connection with the set up of use of inability to use or Q performance of the information services products and materials available from this manual These C Da T limitations shall apply notwithstanding any failure of essential purpose of any limited remedy Because some jurisdictions do not allow limitations on how long an implied warranty last or the exclusion or limitation of liability for consequential or incidental damages the above limitations may not apply to you For full warranty guidelines see page 10 Changes or modifications not expressly approved by Wi Ex could void the user s authority to operate this equipment and or void the product warranty ZBOOST METRO YX540 USER GUIDE Table of Content About zBoost from Wi Ex FEGiIMTORMAATI ON gea scons Slevhos
13. oining rooms next to above or below will be reduced due to walls or ceiling floors Should you desire to improve coverage you may Move the Base Unit and or adjust the angle of the Base Unit Antenna Move the antenna around the window higher is usually better Move the Base Unit farther from the Signal Antenna or around a wall 7 8 ZBOOST METRO YX540 USER GUIDE Frequently Asked Questions What can I expect my cell phone signal range and strength to be inside my home or office The closer you are to the base the stronger the signal This will vary with different conditions Some of the conditions that will affect the improved coverage area are signal strength outdoors the type of building materials in the home the placement of the unit and the antenna s proximity to cellular towers You can expect that your indoor coverage will be improved You will be able to make calls where you couldn t before The degree of improvement will depend upon many factors The intent of zBoost products are to bring outside coverage inside Just as the signal bars move up and down when outside the boosted signal will fluctuate in a similar fashion Is a cellular phone signal booster the same as a wireless router will it help my WiFi signal The Wi Ex unit will not help your WiFi service This unit is designed to work with wireless PCS and Cellular phones and devices The WIFI in your home or office operates on a different frequ
14. rom any metal ZBOOST METRO YX540 USER GUIDE SECOND Place the zBoost Base Unit where you want to create a Cell Zone Connect the Base Unit Antenna and coax to the Base Unit and place it where you need signal For the widest possible signal area it is recommended that you position the Base Unit near the middle of a room or mount it on an interior wall This Base Unit uses an omni directional antenna that delivers signal in a circular pattern around the antenna The zBoost METRO does not require vertical separation however the Signal Antenna and Base Unit Antenna should have at least 8 feet of horizontal separation Increasing separation of the 2 antennas will optimize zBoost performance The Base Unit can be mounted either directly on a wall or placed on a flat surface e g a bookshelf desk end table etc For best results keep the Base Unit off the floor and at least 2 feet away from other cords metal objects or other wireless devices such as wireless routers or wireless access points The zBoost METRO performs best when there are no obstructions between the zBoost Base Unit and your mobile device Base Unit Antenna Base Unit A Power Supply THIRD Run the provided coaxial cable between the Base Unit and Signal Antenna Use the provided RG 59 mini coaxial cable to connect the Signal Antenna and the Base Unit Coaxial connections can loosen when the cable is moved Be sure
15. supported A B A B ee ee ee Networks CDMA GSM GPRS EDGE EVDO 1xRTT Z UMTS HSPA 3G Fast Alternating RED and GREEN followed The amplifier is disabled by no light Solution Unplug and start over After Initial Power up Power Consumption Power Supply Current 3W standby 7W max signal 2 0A Max Wall Supply Input Voltage 100 240VAC 50 60 Hz 5 0VDC Solid RED System is receiving signals from either System Certifications FCC Parts 15 amp 24 PCS and Parts 15 amp 22 the mobile device or the base station CEL Industry Canada transceiver which are too strong for proper operation Base Unit Size and Weight 5 x7 x 1 25 9 0z Solution Please unplug your system Re Operating Conditions Indoor Use Only 40 105 F orient your Signal Antenna and or Base Coverage open areas Over 1500 sq ft Unit to reduce the excessive signal source PI tem back in If still solid red 7 A PE N T A os E ae tei This product uses patented technology to protect the carrier network call customer eee 1 800 871 1612 Improving Your improving Your Coverage Area Area This product is covered by patent US 7 106 744 Other U S and foreign patents pending When your zBoost system is in place and fully connected you should walk throughout the room and see that you are able to reliably place calls Remember coverage varies based on outdoor signal level building construction and antenna placement Coverage in adj
16. the connections stay hand tight Avoid placing the Signal Antenna near metal such as wiring things likely in near a window e g window edge frame A C unit metal siding etc ZBOOST METRO YX540 USER GUIDE FOURTH Connect the zBoost Base Unit to the provided power supply and plug into a power outlet Upon initial power up a solid green LED should appear indicating normal conditions If a red light appears adjustments may be needed See LED Indicator section on page 7 for more information NOTE The Base Unit can be plugged into a standard 2 or 3 prong 110 VAC receptacle using the Included power supply The power supply consumes less than 10W less than 0 2A AC Additional Cable Requirements If the distance between the Signal Antenna and the Base Unit requires cable longer than the provided 40 feet contact Wi Ex customer service at 1 800 871 1612 or email Support Wi Ex com Confirm That Your zBoost is Working Properly Perform the following steps to confirm that the unit is now working properly T Unplug the Base Unit power cord 2 Turn on your cell phone and check the signal meter 3 Plug the power cord into the Base Unit 4 Hold your cell phone about 3 feet from the Base Unit and then turn it on Wait up to 1 minute for the cell phone to register the signal coming from the Base Unit 5 If the signal meter shows improvement your zBoost unit is working properly Cell phone signal bars are approxim
17. zBoost extending cell zones By Wi EX com zBoost Metro YX540 User Guide 30 day money back guarantee when you buy directly from Wi Ex If product is purchased from a reseller or third party you must use their return policy 1 Year Manufacutrer Warranty Register your zBoost product at www Wi Ex com v 081310 ZBOOST METRO YX540 USER GUIDE ZBOOST METRO YX540 USER GUIDE About zBoost from Wi Ex Wi Ex is the leader in cell phone signal boosters zBoost enhances the performance of your cell phone PDA and wireless data card Compatibility Dual Band zBoosts are compatible with 800MHz and 1900Mtz regardless of technology including CDMA and GSM Patented technologies protect the carrier network 1 year manufacturer warranty register your product at www Wi Ex com zBoost products have more awards more sales and more locations than all other signal boosters COMBINED FCC Information FCC ID SO4YX545 PCS CEL Warning Changes or modifications to this device not expressly approved by Wi Ex could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not i
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