APC SURT15KRMXLI + WBEXTWAR3YR-SP-07 uninterruptible power supply (UPS)
Contents
1. Ensure the OSJ is secured to the output wiring tray using the five screws provided eni Sai ei suo0683a SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC 15 16 Output PDU option Single phase output connection to battery pack PDU aa GS OOOH SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC ZS LZ L2. Install rail cleats Two pan head screws must be used to secure each rail cleat to the unit suo0665a ES A 2x Install rails in rack For details on rail installation refer to the instructions included in the rail kit package 4 SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Mount units in rack The UPS and XLBP should be installed at or near the bottom of the rack Always place the UPS above the XLBP s Batteries must be removed from the XLBP s prior to installing the unit s in a rack Refer to the instructions on the packaging for details on removing the batteries from the XLBP Install units in rack suo0667a Secure the UPS and the XLBP in the rack using the cage nuts and ornamental screws included in the package Four ornamental screws and two cage nuts must be used to secure each unit A cage nut must be used in the top hole of each rack mount bracket when securing the unit in the rack The bottom hole of each rack mount bracket must be secured using an ornamental screw in the threaded hole Install and connect battery modules suo0668a Replace the battery doors Tighten the screws to secure the battery doors SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC suo0669a suo0666a AN C
3. L3 L2 Li Ensure the OSJ is secured to the output wiring tray using the a SE five screws provided suo0685a Operation The UPS has three operation mode options Normal operation During normal operation the UPS double converts utility power to conditioned power for the connected load Battery operation During battery operation the UPS provides power to the connected load from batteries for a finite period of time The UPS transfers to battery operation if the supply of utility power fails or is outside predefined limits Bypass operation Bypass mode is reached either as a user selection or automatically Bypass mode can be selected through the Control menu screen on the PowerView display The UPS will automatically switch into bypass mode if Both normal and battery operation modes are unavailable An output overload condition occurs The UPS has an internal fault During bypass operation the utility power is connected to the load bypassing the internal converters If bypass mode becomes unavailable the UPS will automatically switch to mains power In the event that mains power is unavailable the system will switch to battery power Battery LED The battery LED is located on the front bezel of the XLBP During normal operation the LED is not illuminated On start up the XLBP LED may illuminate and blink within the first minute The LED should then extinquish Refer to the XLBP User Manual for details on XLBP op
4. Sl suo0677a SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC 13 14 Input wiring option 3 Three phase input single phase output single feed Hi 1 GNIINEU L3 L2 Lu B11 B2 B37 Qoo ole ole S opopo MONO JL SE 2 UD H H H H suo0678a Input wiring option 5 Three phase input three phase output single feed L3 L2 L11 B1 B2 B3 OD 1 W 1 W l W 1 W 11 omomolnomomno EIS G9 6 SJ2 SJ3 suo0680a SURT15k 20k 230 VAC Input wiring option 4 Three phase input single phase output dual feed HUE U TERES STET Tm eieae sre sem H 41 GNBINEU GlGlGllelelesk D aree RHB O SE OJIOJJOJ OJ O ef suo0679a Input wiring option 6 Three p
5. typical SURTISK XLI XLICH XLI CC Input 1 220 230 240 VAC 83A 100 A each phase 100 A each phase 35 mm 35 mm Output 1 220 230 240 VAC 66A not required not required 25 mm 25 mm Input 3 380 400 415 VAC 28 A each phase 35 A or 40 A each phase 100 A each phase 6 mm 35mm Output 1 220 230 240 VAC 66 A not required not required 25 mm 25 mm Input 380 400 415 VAC 28 A each phase 35 A or 40 A each phase 35 A or 40 A each phase 6 mm 6 mm Output 380 400 415 VAC 22 A each phase not required not required 6 mm 6 mm SURT20K XLI XLICH XLI CC Input 1 220 230 240 VAC 105A 125 A each phase 125 A each phase 50 mm 50 mm Output 1 220 230 240 VAC 87A not required not required 35 mm 35 mm Input 3 380 400 415 VAC 35 A each phase 50 A each phase 125 A each phase 10 mm 50 mm Output 1 220 230 240 VAC 87A not required not required 35 mm 35 mm Input 380 400 415 VAC 35 A each phase 50 A each phase 50 A each phase 10 mm 10 mm Output 380 400 415 VAC 29 A each phase not required not required 10 mm 10 mm Terminal screw tightening torque 4 5 Nm 40 Ib in minimum Use cables and input circuit breakers rated for specifications listed in these tables NOTE Units configured for three phase input and single phase output operation the entire load connected to the UPS will transfer to L1 and Neutral of the three phase input when the UPS is operating in Bypass mode The current is specified at nominal input voltage Th
6. The UPS shutdown while on battery operation No corrective action is necessary Note Should this situation reoccur consider increasing battery capacity Bypass Not Available Input Freq Volt out Of Range The frequency or voltage is out of acceptable range for bypass This message occurs when the UPS is online Mains Not Available Input Frq Volt Out of Range The frequency or voltage is out of acceptable range for normal operation Correct the input voltage to acceptable frequency or voltage Emergency PSU Fault Redundant Emergency Power Supply Unit PSU is not working Internal diagnostic fault The UPS will continue to operate normally Contact APC Customer Support Refer to Contact Information in this manual SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Condition PowerView Display Message Reason for Message Corrective Action General Fault Fan Fault A fan has failed Static Bypass Switch Fault The static bypass switch has failed Contact APC Customer Support Refer to Contact Information in this manual System Failure Detected by Surveillance The system has detected an internal error Check for other alarms If the problem persists contact APC Customer Support Refer to Contact Information in this manual System Not Synchronized to Bypass System cannot synchronize to bypass mode Bypass mode may be unavailable Option 1
7. 21 Connect load to UPS eee 21 Connect power to UPS and load 0 00 e eee 21 Communication port 21 Emergency Power Off EPO 000 c cece eee eee 22 SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Troubleshooting Display Messages 23 Maintenance 41 va wa y DDR TC STET Te ec e o CT GR 25 Replace battery modules 25 SOE CC ee lee dh re eg Dos Io e ca ce AE ed Fo rac cra an 26 Transport the unit eee 26 Contact Information 12 22 Ds cura e Xo n cR RR ree 26 Two Year Warranty x x x x x x x x x nnn 27 SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Overview The APC by Schneider Electric Smart UPS SURT15k 20k Stack Rack Mount 6U 230 VAC isa high performance uninterruptible power supply UPS It provides protection for electronic equipment from utility power blackouts brownouts sags and surges small utility fluctuations and large disturbances The UPS also provides battery backup power until utility power returns to safe levels or the batteries are fully discharged The UPS and the external battery pack XLBP are packaged separately Inventory Read the Safety Guide before installing the UPS Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents UPS Input wiring tray Output wiring tray PowerView display modu
8. Card e ELL Ethernet port 10 100 Base T Oo e Ek Cold Start EPO Reset suo0643a PowerView installation for stack or rack mount configurations Prior to attaching the PowerView to the UPS 1 Loosen the two bracket screws on the back of the PowerView module a Slide the bracket to the position that will accommodate the screw holes on the UPS b Tighten the screws on the bracket 2 Secure the PowerView to the UPS using the two thumb screws attached to the PowerView suo0646a SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Stack configuration The UPS and the XLBPs must be connected with ground wires Refer to the XLBP user manual for details Always place the UPS above the XLBP s in a stack configuration Total stack configuration height is recommended NOT to exceed 18U This is the equivalent of two XLBPs and one UPS suo0663a Four screws must be used to secure each tie bracket to the units see diagram For detailed instructions on installing batteries the battery doors refer to the Rack mount configuration section of this manual Refer to the Rack mount configuration section in this manual for cable routing and bezel installation details Tie Brackets included with XLBP Rack mount configuration Install rack mount brackets Four flat head screws must be used to secure each rack mount bracket to the unit 2 8 suo0664a 4x
9. Decrease input frequency sensitivity Contact APC Customer Support Refer to Contact Information in this manual Option 2 Correct bypass input voltage to provide acceptable frequency or voltage UPS In Bypass Due To Fault UPS In Bypass Due To Overload The UPS has transferred to bypass mode due to a fault The load has exceeded the power capacity Contact APC Customer Support Refer to Contact Information in this manual Decrease the load UPS Is Overloaded Maintenance Replace battery modules The load has exceeded the system power capacity Option 1 Decrease the load Option 2 Check the load distribution on the three phases through the PowerView display If the load is unevenly distributed adjust the load distribution This UPS has easy to replace hot swappable battery modules Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on during the replacement procedure Once the batteries are disconnected the connected equipment is not protected from power outages Refer to the appropriate replacement battery user manual for battery module installation instructions See your dealer or contact APC at www apc com for information on replacement battery modules Ss Be sure to deliver the spent battery s to a recycling facility or ship it to APC in the replacement battery packing material SURT15k 20k 230 VAC Stack Rack Mount 6U
10. EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUENTS CLAIMS BY THIRD PARTIES OR OTHERWISE NO SALESMAN EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY WARRANTY TERMS MAY BE MODIFIED IF AT ALL ONLY IN WRITING SIGNED BY AN APC OFFICER AND LEGAL DEPARTMENT Warranty claims Customers with warranty claims issues may access the APC customer support network through the Support page of the APC Web site www apc com Select your country from the country selection pull down menu Open the Support tab at the top of the Web page to obtain contact information for customer support in your region O 2010 APC by Schneider Electric APC the APC logo Smart UPS and PowerChute are owned by Schneider Electric Industries S A S American Power Conversion Corporation or their affiliated companies All other trademarks are property of their respective owners SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC 27
11. XLI XLICH XLI CC 25 Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 Ifthe problem persists contact APC Customer Support through the APC Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the unit in its original packaging If this is not available refer to www apc com to obtain a new set a Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty b For the UPS always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery may remain in the unit c Internal batteries may remain connected in the XLBP during shipment if applicable not all units have XLBPs 4 Write the RMA provided by Customer
12. and to select user configurable commands To access the overview status screen on the LCD press the ESC key Cara xu oa 5 XXXVin XXXVout XHz 1 1Runtime XXhrXm su0193a To access the main menu screen from the overview status screen press the ENTER key Control Logging f ED Stat Displa CD rH dd Gage Le E Batteries Help su0194a Main Menu Screen From the main menu screen it is possible to command configure and monitor the system using the sub menu screens Control Status Setup Logging Display Diags and Help refer to Sub menu screens section in this manual Use the UP DOWN arrow keys to select the menu to be accessed gt Control Logging A8 Press the ENTER key to open a sub menu screen Status Display Q y P Setup Diags LA su0197a Batteries Help Menu Tree The menu tree provides an overview of the top level menu screens Chrg 000 Overview Status Load 000 Navigating sub menu screens Screen COUVIN AOO OVON S Ee 1 1Runtime 00hr0m Use the UP DOWN arrow keys to scroll through the list of functions and commands on a sub menu screen l Control Logging Main Menu status Display Screen Setup Diags A l after the last entry on a sub menu Batteries Help indicates a continuation of the function command list Use the UP DOWN arrow keys to view the remaining entries in the list Control Status Setup Batteries Use the ENTER key to select a command and move to sub menus as
13. the PowerView interface display for messages 3 Turn on the load using the interface display menu Communication port Serial Port Use only the supplied cable to connect to the serial port A standard serial interface cable is Ica incompatible with the UPS The serial port can be used to configure that Network Management Card SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC 21 Emergency Power Off EPO The output power can be disabled in an emergency by closing a switch connected to the EPO Adhere to national and local electrical codes when wiring The switch should be connected in a normally open switch contact External voltage is not required the switch is driven by 12 V internal supply In closed condition 2 mA of current are drawn The EPO switch is internally powered by the UPS for use with non powered switch circuit breakers The EPO circuit is considered a Class 2 circuit UL CSA standards and an SELV circuit IEC standard EPO PORT EPO located on rear panel Connector Strip the insulation from one end of each wire to be used for connecting the EPO Insert a screwdriver into the slot above the terminal to be wired Insert the stripped wire into the 22 31 terminal Remove the screwdriver to secure the wire in the terminal Repeat for each terminal su0158a Both Class 2 and SELV circuits must be isolated from all primary circuitry Do not connect any circuit
14. APC by Schneider Electric Installation and Operation Smart UPS SURT15k 20k 230 VAC Stack Rack Mount 6U V M This manual and the safety guide are available in English on the enclosed CD and the APC Web site www apc com U ivatelsk p ru ka a bezpe nostn pokyny jsou k dispozici v e tin na p ilo en m CD a na webov ch str nk ch APC www apc com Denne vejledning og sikkerhedsvejledningen er tilg ngelige p dansk p den vedlagte CD og p APC s websted www apc com Dieses Handbuch sowie die Sicherheitsrichtlinien sind in deutscher Sprache auf der beiliegenden CD und auf der Website von APC unter www apc com verf gbar Este manual y la guia de seguridad est n disponibles en espa ol en el CD adjunto y en el sitio Web de APC www apc com Ce manuel et le guide de s curit sont disponibles en fran ais sur le CD ROM ci inclus et sur le site Web d APC www apc com A haszn lati utas t s s a biztons gi tmutat megtal lhat magyarul a csatolt CD n s az APC honlapj n www apc com Il presente manuale e la corrispondente Guida per la sicurezza sono disponibili in italiano sul CD ROM allegato e sul sito Web di APC all indirizzo www apc com Deze handleiding en het veiligheidshandboek staan in het Nederlands op de bijgevoegde cd en op de APC website WWW apc com En norsk versjon av denne h ndboken og sikkerhetsve
15. Input 3 380 400 415 VAC 28 A each phase 35 A or 40 A each phase 6 mm Output 3 380 400 415 VAC 22 A each phase not required 6 mm SURT20K XLI XLICH XLI CC Input 1 220 230 240 VAC 105A 125 A each phase 50 mn Output 1 220 230 240 VAC 87 A not required 35 mm Input 3 380 400 415 VAC 35 A each phase 125 A each phase 50 mm Output 1 220 230 240 VAC 87 A not required 35 mm Input 3 380 400 415 VAC 35 A each phase 50 A each phase 10 mm Output 3 380 400 415 VAC 29 A each phase not required 10 mm Terminal screw tightening torque 4 5 Nm 40 Ib in minimum Use cables and input circuit breakers rated for specifications listed in these tables NOTE Units configured for three phase input and single phase output operation the entire load connected to the UPS will transfer to L1 and Neutral of the three phase input when the UPS is operating in Bypass mode The current is specified at nominal input voltage The acceptable input frequency range is 40 Hz to 70 Hz The output frequency is user selectable Refer to the PowerView display menu screens for available options 10 SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Dual Feed Wire Wire Number Current External Input External Input Size Size of Full Load Circuit Breaker Circuit Breaker Mains Bypass Wiring Phases Voltage maximum Mains typical Bypass typical typical
16. Support on the outside of the package 5 Return the unit by insured pre paid carrier to the address provided by Customer Support Transport the unit 1 Shut down and disconnect all connected equipment 2 Disconnect the unit from utility power 3 Disconnect all internal and external batteries 1f applicable 4 Follow the shipping instructions outlined in the Service section of this manual Contact Information Customer support for this or any other APC product is available at no charge in any of the following ways Refer to the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information www apc com support Global support searching APC Knowledge Base and using e support Contact an APC Customer Support center by telephone 888 272 2782 Local country specific centers go to www apc com support contact for information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support 26 SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Two Year Warranty The limited warranty provided by American Power Conversion APC in this statement of Limited Factory Warranty applies only to products you purchase for your commercial or industrial u
17. e acceptable input frequency range is 40 Hz to 70 Hz The output frequency is user selectable Refer to the PowerView display menu screens for available options SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC 11 Input wiring options Input wiring overview Refer to the diagrams on the following pages for input wiring options Main Input Power Single and Three Bypass Input Power Single and Three Main Phase 1 Main Phase 2 Main Phase 3 Bypass Phase 1 Bypass Phase 2 Bypass Phase 3 GNDNEU L L21 LU BUI B2 B3 Labeled jumpers must be installed in the appropriate locations suo0675a Input Output Input Output Jumper Configurations Jumpers Jumpers Power I O Configuration Separate Input Output Bypass Feed SI SJ2 SJ3 MSJ BSJ OSJ 9 i e Je wiele v 1 1 Yes A A A 3 1 No v lt S A 3 1 Yes lt S Y 3 3 No wv lt S 4 3 3 Yes Optional Factory Default 12 SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC En
18. ed value Press to move to the next digit Press after selecting the final value to lock in the battery capacity setting SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC 19 The PowerView will reference XLBP configuration in the following manner Control Status Setup gt Batteries Logging Display Diags Help Global Bat Status Pack Status Mfg BatPair Status Mfg gt Global Batv Bat Status BatI Max Bat Temp Charge Runtime Runtime BatPair Bad Packs Bad PPack Status Mfg APC Battery with LED flashing Diagnostics on selected frame APC Battery Diagnostics Firmware Revision MfgDate Seri Model APC Battery Diagnostics PBattPair Status APC Battery Diagnostics Control Status Setup Logging gt Display Diags Batteries Help Display Setup Language Contrast Beeper Setup Beeper Setup Beep at Volume Key Click su0204a External Battery Pack BattPair 1 BattPair 2 Module 1 Module 2 Module 3 Module 4 BattPair 3 BattPair 4 Module 5 Module 6 Module 7 Module 8 su0202a gt View Log 9Clear Log Fault amp Diagnostics gt System suo0661a 9 Logging Display Diags Control Status Setup Batteries Help Logging Menu View Log Clear Log View Statistics Time and Event of last 100 entries Confirm Clear Log Yes Clear Log No Abort gt View xxx Tran
19. eration PowerView Interface Display The four LEDs to the left of the LCD display Chrg 000 indicate the operational status of the UPS c A Load 000 s Le 000Vin 000Vout OHz a The five navigation keys to the right of the LCD e EE Z display are used to select and open menu items to y S access information change system parameters and G G a 900 to access context sensitive help Q LOAD ON When LED illuminates green the UPS supplies power to the load ON BATT When LED illuminates yellow power to load flows from the batteries to the power module Q BYPASS When LED illuminates yellow power to the load is supplied through bypass FAULT When LED illuminates red a fault condition exists LCD Screen Displays menu screens for alarms status data instructional help and configuration items UP and DOWN Used to scroll through and select menu items navigation keys Q HELP key Opens context sensitive help ENTER key Opens menu items and saves changes to system parameters ESC key Returns to previous screen displayed SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC 17 Navigating menu screens Use the ESC key to navigate between menu screens Use the UP DOWN arrow keys to scroll through the list of sub menus and commands on any screen gt arrow indicates that there are sub menus containing user selectable commands Use the ENTER key to navigate to a sub menu
20. hase input three phase output dual EEL NEU L3 L1 L1j B1 suo6781a Stack Rack Mount 6U XLI XLICH XLI CC Output wiring options Output wiring overview Refer to the diagrams on the following pages for output wiring options Labeled jumpers and connectors must be installed in the appropriate locations Output Phase 2 Neutral Output Phase 1 Ground R D 0 Lr ele sss ES n H E m m Factory Default Configuration gioco eech reason Mba Output Shorting Jumper OSJ S for single phase output PDU Terminals suo0682a HHO OREO ROrKO Ra Output hardwire option 1 Output hardwire option 2 Single phase hardwire output Three phase hardwire output connection connection XLBP PDU not connected Output shorting jumper OSJ removed
21. iledningen finnes pa den vedlagte CD en og pa APCs webomr de WWW apc com Este manual e o guia de seguranga est o dispon veis em portugu s no CD incluso e no website da APC www apc com Instrukcja obs ugi oraz przewodnik bezpiecze stwa w j zyku polskim dost pne sq na za czonej p ycie CD i na stronie internetowej APC www apc com Denna manual och s kerhetsguide finns tillg nglig p svenska p medf ljande CD och p APC s webbsida www apc com Bu k lavuzun ve g venlik k lavuzunun T rk e versiyonu r nle birlikte verilen CD de ve www apc com adresindeki APC web sitesinde bulunmaktad r Panduan dan petunjuk keselamatan ini tersedia dalam Bahasa Inggris pada CD terlampir dan pada Situs APC www apc com AGEMOQUEARGPA FO AAI AMO CD RU APC M Web 4 L www ape com 2 6 R REIT E oO Ha ed up era DOSE SSH CD 2 APC VAIE www apc com AA 1282 088 oe AHTJIOS3BIHHbIii BapHaHT J AHHOTO PyKOBOJCTBAa H PyKOBOJCTBAa IIO TeXHHKe Oe30riacHOCTH MMeeTcA H DDHIOTACMOM KOMIIAKT IHCKe a TAKE Ha calite KOMTanHH APC www apc com o o y m va Aa aada y D H finuuzzinfinuannaideenfitiuaz iret hun men ine amp nansag LAS 90A Ua Ba 2 a APC www apc com FS aT DAM BPA CD 5 APC Wii C www apc com EIRE SKS FHA REMI ERS CD 90 APC Rok Cam apc con FIIR AT DER Fa AHP SCAR To yyetp to avt kat o o ry c aoodAEtac sivat S1a0
22. ince At least one battery module has been No corrective action necessary Proceed last ON added or removed from the UPS since the last time the Pwr ON command was Issued Automatic Self Test Started The UPS has started pre programmed battery test with the start up Batt capacity less than Return Batt Cap The battery capacity of the UPS is less than the user specified minimum battery capacity required to turn on the load Option 1 Abort the start up and allow batteries to recharge Option 2 Continue start up with less than minimum battery capacity System Start Up Configuration Failed System configuration error Start up diagnostic fault Check for other alarms If the problem persists contact APC Customer Support Refer to Contact Information in this manual Mains Site Wiring Fault Bypass Not Available Wrong Ph Seq Bypass Site Wiring Fault Input and Output Jumpers are not configured correctly Check input wiring tray jumpers and output shorting jumper for compatibility Refer to the Input Output Jumper Configurations table in this manual Check bypass jumpers in input wiring tray and output shorting jumper for compatibility Check bypass phases for positive sequence Refer to the Input Output Jumper Configurations table in this manual Check bypass jumpers in input wiring tray and output shorting jumper for compatibility Refer to the Input Output Jumper Configu
23. input and output wiring trays in UPS rear panel RJ45 Input Wiring Tray Connector XLBP Connector Output Wiring Tray Ground amp _ EPO Port G Cold Start EPO Reset suo0649a Ground Input Wiring Tray E Output Wiring Tray SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Wiring Specifications Adhere to national and local electrical codes when wiring Input Connections Output Connections Main Input Single Phase Wire to L1 N and Three Phase Wire to L1 L2 L3 N and Hardwire Single Phase Wire to L1 N and Three Phase Wire to L1 L2 L3 N and Bypass Input optional Single Phase Wire to B1 N and Three Phase Wire to B1 B2 B3 N and Single phase PDU XL battery pack PDU to UPS Wire L1 N Single Feed Number Current External Input of Full Load Circuit Breaker Wire Size Wiring Phases Voltage maximum typical typical SURTISK XLI XLICH XLI CC Input 1 220 230 240 VAC 83A 100 A each phase 35 mm Output 1 220 230 240 VAC 66A not required 25 mm Input 3 380 400 415 VAC 28 A each phase 100 A each phase 35 mm Output 1 220 230 240 VAC 66A not required 25 mm
24. installation contrary to APC recommendations or specifications or in any event if the APC serial number has been altered defaced or removed or any other cause beyond the range of the intended use THERE ARE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE OF PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH APC DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE APC EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF APC RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE APC SOLE LIABILITY AND PURCHASER EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES APC WARRANTIES EXTEND ONLY TO PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES IN NO EVENT SHALL APC ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY APC IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE LOSS OF
25. le Front bezel DB serial cable Ethernet jumper cable for rear panel network access Literature kit containing Product documentation Smart UPS RT User Manuals CD Network Management Card Utility CD Network Management Card documentation Safety information Warranty information Rack mount models also include Rail Kit Four ornamental screws Two cage nuts Two rail cleats Four pan head screws Two rack mount brackets Eight flat head screws NOTE The model and serial numbers are located on a small rear panel label For some models an additional label is located on the chassis under the front bezel Hardware 8 e Flat head screws for securing rack mount or tie brackets to the UPS and 3 XLBP 2 rack mount or tie brackets 4 Rack mount units pan head screws for securing rail cleats to the UPS 2 rail cleats qn Rack mount units cage nuts for rack mount installation l Rack mount units ornamental screws for securing the UPS to the rack SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Specifications Environmental Specifications 0 to 40 C 32 to 104 F This unit is intended for indoor use only Select a Temperature 15 to 45 C 5 to 113 F location sturdy enough to handle the weight Operating charge the UPS battery every six months Do not operate the UPS where there is excessive Storage dust or the temperature or humidity are
26. mentation for the Network Management Card installed on this UPS is available on the Utility CD included with this unit Optional accessories Maintenance bypass e SURTI92RMXLBP2 Equipment cart SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Hardwire the UPS Wiring must be performed by a qualified electrician Adhere to all local and national electrical codes gv Zi Ze 0 dq on For input wiring only install a utility circuit breaker in accordance with local electrical codes Switch the utility circuit breaker OFF Remove the appropriate circular knockouts from the input and output wiring trays Remove the screws that secure the covers and take the covers off of the trays Remove the five screws that secure the strain relief bar Remove the appropriate jumpers for input power source compatibility and output wiring options refer to Wiring Specifications on page 10 in this manual Insert the cables through the knockout holes to the terminal blocks Connect the ground terminal first refer to Wiring Specifications on page 10 in the this manual Usean appropriate strain relief not supplied on the hardwired input and output power cables Replace the wiring tray covers Failure to do so may result in personal injury or equipment damage 10 Install the wiring trays refer to graphics below e f SUO0671A Strain Relief Bar SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Install
27. onnect all eight battery modules Failure to do so may cause equipment damage Route ethernet cable Ethernet cable wiring rear panel access Locate the RJ45 connector and the ethernet port on the front panel of the UPS Connect the ethernet jumper cable included to the RJ45 connector and the ethernet port Connect a network cable not included to the RJ45 connector on the rear panel of the UPS There is an internal ethernet cable that connects the front and rear panel RJ45 connectors Ethernet Cable suo0670a RJ45 Connector Ethernet Jumper Cable Ethernet Cable connected to rear panel RJ45 connector Internal pass through ethernet cable connecting front and rear panel RJ45 connectors Ethernet cable wiring front panel Cables that are connected to the UPS for front panel access must be routed through one of the notches on the bezel Ethernet Port 2 lt s gt e 2 ec c SE ozo S ks p suo0651a KA lt gt OD bh SS K v Ethernet Cable SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Install bezels Install a bezel on the UPS and XLBP s suo0650a Accessories Install accessories prior to connecting power to the UPS Referto the APC Web site www apc com for available accessories User docu
28. otLA OTA EAANVIKE ovo CD xov eookAs eto Kat otr v 1otoo A 60 TNG APC www apc com Contents OVGIVIEW vci ER E ct os REPERTUS eee e Inventory EEN 1 Hardware ou enero OR inae Receta Eer dora e de 1 SPCCiiCatiOns ioco au es eio RES EXE E EUR S rz SIS a dr ba Environmental Specifications eee ees 2 Physical Specifications 2 Installations 2 2 EEN eet eee CREE RE MERE Stack or rack mount front panel Lls us 3 PowerView installation for stack or rack mount configurations 3 Stack configuration 4 Rack mount configuration x e e e e e x e e e nnn nannan d Install rails in rack 4 Mount units in rack ss e e x e e e 220 eee 5 Route ethernet cable 6 Install Dezels c t VR s aea R aR EE EEN E 7 ACCeSSOLIGS EE 7 Optional accessories eene 7 Hardwire the UPS correr erg EVI ae eet hie Rx VE EE RBS Install input and output wiring trays in UPS rear panel 9 Wiring Specifications K 10 Input wiring options 12 Output wiring options nanan 15 Operators sc ow ERE CREARE RE Es adu te E 17 Normal operation ees 17 Battery operation 17 Bypass operation e x e e x e nunnana 17 Battery LED a St geg Rg dK cuu pu cae SONN 17 PowerView Interface Display 17 Navigating menu screens 18 Men Tree 5 ose ich cb te IN eds eue eech 18 Sub menu screens eee eee eee 19 Start Up EE
29. outside the 30 to 70 C 86 to 158 F charge the UPS battery every three months specified limits This unit has front to rear airflow Allow adequate Maximum space for proper ventilation On ae 3 000 m 10 000 ft Environmental factors impact battery life High temperatures poor utility power and frequent Storage 15 240 m 50 000 ft short duration discharges will shorten battery life Humidity 0 to 95 relative humidity non condensing Physical Specifications Weight Combined shipping weight UPS and one XL battery pack 314 09 kg 691 Ib 247 73 kg 545 Ib Combined weight no packing material UPS and one XL battery pack UPS no packing material 66 kg 145 Ib XL Battery Pack no packing material 181 kg 400 Ib with eight battery modules Dimensions suo0642a 482 mm 19 in 465 mm 18 3 in 432 mm 17 in AS IT US 4 G a SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Installation Stack or rack mount front panel RJ45 Connector pass through to rear panel RJ45 connector Serial Port 2 seriat po WS SE PowerView Cable Connector PowerView Interface Display REEN Or i e SmartSlot with Network Management
30. rations table in this manual General Status of batteries increased At least one battery pair has been added to the system of batteries decreased At least one battery pair has been removed from the system No corrective action is necessary External Battery Packs At least one external battery pack has increased been connected to the UPS External Battery Packs At least one external battery pack has decreased been disconnected from the UPS Module Failure Bad Battery Pair A battery pair has failed and requires Refer to battery pair installation in the replacement external battery pack user manual SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC 23 Power View Display Condition Message Reason for Message Corrective Action Threshold Load Power Is Above The load has exceeded the user specified Option 1 Use the display interface to Alarm Alarm Limit load alarm threshold raise the alarm threshold Option 2 Reduce the load Load Is No Longer Above Alarm Threshold Min Runtime Restored The load exceeded the alarm threshold The situation has been corrected Either because the load decreased or the threshold was increased The system runtime dropped below the configured minimum and has been restored 1 Additional battery modules were installed 2 The existing battery modules were recharged 3 The load was reduced 4 The user specified threshold
31. se in the ordinary course of your business Terms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase The obligation of APC under this warranty is limited to repairing or replacing at its sole discretion any such defective products This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way Repair or replacement of a defective product or part thereof does not extend the original warranty period Any parts furnished under this warranty may be new or factory remanufactured Non transferable warranty This warranty extends only to the original purchaser who must have properly registered the product The product may be registered at the APC Web site WWW apc com Exclusions APC shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by end user or any third person misuse negligence improper installation or testing Further APC shall not be liable under the warranty for unauthorized attempts to repair or modify wrong or inadequate electrical voltage or connection inappropriate on site operation conditions corrosive atmosphere repair installation start up by non APC designated personnel a change in location or operating use exposure to the elements Acts of God fire theft or
32. sfers gt Bat Statistics xxx Transfers gt byp xxxxxhr Inv Time xxxhr xxmin on Bat su0203a Logging Status Display Setup gt Diags Batteries Help Control Fault amp Diagnostics System Information Raw Status Data No Active alarms System Information FW revision SN UPS Size Information gt Raw Status Raw Status Data Data M states su0205a 20 SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Start Up Connect load to UPS 1 The UPS features chassis ground connection screws located on the rear panel for connecting the ground leads on transient voltage devices Prior to connecting the grounding cable ensure that the UPS is NOT connected to utility or battery power 2 Connect equipment to the UPS NOTE This UPS is equipped with an external battery connector on the rear panel of the unit 3 The battery charges to 9096 capacity during the first three hours of normal operation Do not expect full battery run capability during this initial charge period 4 Referto the APC Web site www apc com for battery runtimes 5 Where appropriate use an APC extension battery cable For ordering details contact your dealer or APC through the Web site www apc com 6 Add optional accessories to the SmartSlot located on the front panel For optimal computer system security install PowerChute Smart UPS monitoring software Connect power to UPS and load 1 Connect input power to the UPS 2 Check
33. sociated with that function command su0206a 18 SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Sub menu screens gt Control Logging Status Display Setup Diags Batteries Help UPS into Bypass Do Self Test Simulate Power Fail Start Runtime Cal l Turn Load Off su0199a Control Logging Status Display gt Setup Diags Batteries Help Settings Shutdown Alarms Default Clock System Other gt Shutdown Low Batt Dur Shutdown Dly Turn On Dly Return Bat Cap Set all UPS settings to Factory Defaults NO ABORT YES Set to Defaults gt Default System Voltage Frequency Frq Range J 1 Phase Mains On Slew Rate Cyclic Chrg Auto Start gt Alarms Alarm Thresholds Load Runtime gt Clock gt Other Other Settings Self Test UPS ID Ext Bat Cap su0201a Control Logging gt Status Display Setup Diags Batteries Help Frequencies Mains Bypass Output Load Bat Voltage Bat Charge Runtime Bat AmpHr UPS Temp Alarm Thresholds Load Runtime su0200a Output Frequency Options Auto Sensing 50 Hz 60 Hz 50 Hz frequency range 50 3 Hz 50 0 1 Hz 60 Hz frequency range 60 3 Hz 60 0 1 Hz Clock The date and time functions are used to time stamp events in the event log To avoid inaccuracies change the time setting to reflect day light saving time where applicable Ext Bat Cap Press Use the UP DOWN arrow keys to select the desir
34. sure ground wire conductor and insulator are securely fastened To connect the ground wire 1 Strip the cable of insulation exposing the wire Secure the exposed wire with lug A 2 Secure the insulated portion of the cable with lug B Lug A Lug B L Insulated wire suo0674a Stripped wire E E De m wi Input wiring option 1 Factory Default Single phase input single phase output single feed LG 0 DL DIL ul suo0676a Input wiring option 2 Single phase input single phase output dual feed LH LL E 11 DI FE D ono nro mo mo EHI EPI EHI T GNINNEW L3 L2 Lu Su B2 B31 D TERR DES GD 9 Cis l GC lh GO li GO O 1 C le
35. to the EPO terminal block unless it can be confirmed that the circuit is Class 2 or SELV If circuit standard cannot be confirmed use a contact closure switch Use one of the following cable types to connect the UPS to the EPO switch CL2 Class 2 cable for general use CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air CL2R Riser cable for use in a vertical run in a floor to floor shaft CLEX Limited use cable for use in dwellings and for use in raceways Forinstallation in Canada Use only CSA certified type ELC extra low voltage control cable Forinstallation in other countries Use standard low voltage cable in accordance with national and local regulations SURT15k 20k 230 VAC Stack Rack Mount 6U XLI XLICH XLI CC Troubleshooting Display Messages Use the table below to solve minor installation and operation problems Refer to the APC Web site www apc com for assistance with complex UPS problems The PowerView reports various messages on the display including alarm status and changes in system configuration This section lists all the PowerView display messages the reason for the message and the appropriate corrective action Messages may occur simultaneously If this happens be sure to review all of the messages for a better understanding of the system condition PowerView Display Condition Message Reason for Message Corrective Action Start Up Batteries changed s
36. was decreased No corrective action is necessary General Fault 24 Need Bat Replacement One or more battery pairs are in need of replacement Refer to battery installation procedure No Batteries Are No battery power is available Check that batteries are installed and Connected connected properly Discharged Battery The UPS is on battery operation and the Shut down the system and the load or battery charge is low restore the incoming voltage Low Battery The UPS is on battery operation and the battery charge is low Weak Batt s Detected One or more weak battery pairs detected Replace the weak battery pairs Reduced Runtime only applicable for internal battery modules Batt Temperature Exceeded Upper Limit The temperature of one or more battery packs has exceeded system specifications Battery Over Voltage Warning The battery voltage is too high and the charger has been deactivated Contact APC Customer Support Refer to Contact Information in this manual Runtime Is Below Alarm Threshold The predicted runtime is lower than the user specified minimum runtime alarm threshold Either the battery capacity has decreased or the load has increased Option 1 Allow the batteries to recharge Option 2 If possible increase the number of battery modules Option 3 Reduce the load Option 4 Decrease the alarm threshold Shutdown Due To Low Battery
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