3M MicroTouch Display C2234SW
Contents
1. 14 3M MicroTouch Chassis Display User Guide Caution Always use the mounting holes when attaching to the brackets Do not drill additional holes in the unit to mount brackets to other locations Attach the brackets to the edges of the chassis The brackets are slotted allowing the chassis to slide in and out You can also rotate the brackets to various positions Articulating Arm Mounting Option The unit has a 100 mm VESA mounting pattern on the back to allow for arm mount capability Use M4 x 7 mm screws to secure the VESA mount stand for use only with UL listed wall mount bracket with minimum weight load capability of 20 28 Ibs 9 2 kg Follow the manufacturer s instructions included with the mounting device to properly attach your display Caution e Do not use longer screws as they could potentially damage electronics inside the display e Always use the VESA mounting holes when using an arm attachment Do not drill additional holes in the unit to mount plates in other locations Access to the Video Controls The SCT Chassis Display has five buttons for using the on screen menu and adjusting the video display These controls are located on the back of the SCT Chassis Display These buttons let you display the on screen menu and adjust the phase image position contrast and brightness Make sure you will be able to access the video controls once the SCT Chassis Display 1s installed If enclosure space is tight and access is2. User Guide e US UK or EU power cables as needed e Hardware Kit 4 Mounting brackets 2 top and 2 side mount options 8 screws e Software CD and documentation Cables Included with Your SCT Chassis Display USB Cable 9 pin RS 232 serial cable VGA cable DVI cable Connecting the Touch Display A CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 13 To connect the SCT Chassis Display 1 Turn off your computer You should always turn off the computer before connecting or disconnecting a device 2 Select either the DVI or VGA cable Connect one end of the video cable to the video connector on the display Connect the other end to the video card in your computer 3 Connect one end of the touch sensor cable either USB or serial to the LCD Connect the other end to an available port on your computer Note Do not connect both USB and serial cables to the display Choose one or the other Plug the power brick into the display 5 Connect the power cable to an appropriate grounded power source Testing the SCT Chassis Display Note The SCT Chassis Display has a power status light and video controls located on the back of the display If enclosure space is ti
3. User Settings Adjust the Red Green and Blue channels to your preference Settings are saved automatically Choices are Auto Adjust Clock Phase H Position V Position Not available when using the DVI connection Auto Adjust Performs automatic configuration of the Clock Phase Vertical and Horizontal positions If you do an Auto Tune the display will try to find the best setting If you are not satisfied with the auto adjustment fine tune the settings manually as described below Settings are saved automatically Auto Adjust 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 19 OSD Choices Description oo Clock If the clock setting is not fine tuned you may observe periodic vertical bars of video noise on your image These bars of noise are usually adjusted out when an Auto Adjust is performed If the bars of noise are still present this setting can be adjusted manually Settings are saved automatically Phase 50 Adjust this setting so that either the vertical bars of noise are replaced by an even amount of noise across the whole screen or the noise disappears completely Settings are saved automatically H Position Horizontal Position Moves image horizontally on screen either left or right Settings are saved automatically ii 1 AP H Position V Position Vertical position Moves images vertically on screen either up or down Settings are sa
4. homogeneous material unless the substance is in an application that is exempt under RoHS a 0 1 by weight for lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers or b 0 01 by weight for cadmium This information represents 3M s knowledge and belief which may be based in whole or in part on information provided by third party suppliers to 3M NOTICE Given the variety of factors that can affect the use and performance of a 3M Touch Systems Inc Product the Product including that solid state equipment has operation characteristics different from electromechanical equipment some of which factors are uniquely within User s knowledge and control it is essential that User evaluate the 3M Touch Systems Inc Product and software to determine whether it is suitable for User s particular purpose and suitable for User s method of application 3M Touch Systems Inc statements engineering technical information and recommendations are provided for User s convenience but their accuracy or completeness is not warranted 3M Touch Systems Inc products and software are not specifically designed for use in medical devices as defined by United States federal law 3M Touch Systems Inc products and software should not be used in such applications without 3M Touch Systems Inc express written consent User should contact its sales representative if User s opportunity involves a medical device applic
5. important an on screen display remote control part number 30114 is an option gat i ms Clearance and Ventilation Leave at least two inches of clearance space behind the SCT Chassis Display for proper ventilation Units have vent holes at the top and bottom on the back of the chassis ensure these holes are not blocked during installation Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 15 Refer to the published specifications for the maximum and minimum operating temperature and humidity conditions Refer to the product data sheet on the 3M Touch Systems website at http www 3m com touch Video Card Requirements Before you connect your touch display make sure your computer has a video card installed that supports the native video resolution of 1680 x 1050 for the SCT Chassis Display If you need information on installing a video card or video driver refer to the manual that came with your video card Using the Standard Controls for the Video Card In addition to the standard controls on the display each video card has several controls that let you adjust the display settings The software and driver for each video card is unique In most cases you adjust these settings by using a program or utility provided by the manufacturer of the
6. must be operated with the original power supply and cable provided as shown below e LITEON PA 1081 01 or EDAC EA11001C 120 for the C2254SW e LITEON PA 1041 0 or EDAC EA10521E 120 for the C2234SW Do not use a damaged power supply Plug power cord into appropriate grounded power source Do not use a power cord that is frayed or otherwise damaged 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 7 4 WARNING To avoid the risk of electric shock which may result in serious injury or death e Do not service the display yourself There are no user serviceable parts inside Refer all servicing to qualified service personnel Any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment Do not use non conforming replacement parts Do not place wet or damp objects on the display Do not expose the display to rain or other sources of water steam or moisture Do not place foreign objects on the display or its cables Do not remove the cover or back of the display Ensure that connecting the unit to the power source will not overload the power source 4 CAUTION To avoid the risk of potential damage to the display electronics e Always use the VESA mounting holes when using an arm attachment Do not drill additional holes in the unit to mount plates other locations e Do not use lo
7. to 12 seconds and hides the menu options You can press the Menu button at any time to display the options again Pressing Menu will pull up the On Screen Display OSD menus as shown below 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 17 Display Choices are Brightness Contrast Sharpness or Color Brightness Selecting the Brightness option will allow you to adjust the luminescence of the display Adjust the brightness using the up and Brightness down buttons Settings are saved automatically Contrast 0 oo ___C Selecting the Contrast option increases or decreases the strength lightness or dimness of the image Adjust the contrast using the up Contrast and down buttons Settings are saved automatically Sharpness A Adjusts the video quality to be sharp or blurry special for text mode Settings are saved automatically Sharpness Color Submenu Choices are Preset Color Temp or User Settings Color Temperature Menu Color Temperature Adjusts color temperature to presets 6500k 7500k 9300k or to User defined color settings Settings are saved automatically Color Temperature Presets Adjusts color temperature to presets 6500k 7500k 9300k or User defined color settings Settings are saved automatically 3M Touch Systems Inc Proprietary Information 37762v01 18 3M MicroTouch Chassis Display User Guide OSD Choices Description SS o
8. video To adjust the alignment you should calibrate your touch sensor This can done in one of two ways 1 If you are using 3M MicroTouch MT 7 Software launch the MT 7 Control Panel and follow the instructions on the Main tab You ll be asked to touch 3 targets 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 23 Calibration MT 7 provides a 3 paint calibration for optimum accuracy for your touch display Calibrate 2 You may calibrate by accessing the Software Diagnostic Utility SDU found on the enclosed CD Launch the SDU from the CD Select the Tools menu and highlight Calibration The screen below appears and you should touch the 2 targets as they appear Press Escape to cancel Calibration 3 If you are writing your own drivers you should provide your own video alignment tool Use the Paint program Start gt Programs gt Accessories gt Paint to determine if you have touch operation Retest the accuracy after you perform a calibration 3M Touch Systems Inc Proprietary Information 37762v01 24 3M MicroTouch Chassis Display User Guide APPENDIX A Troubleshooting amp Maintenance If you have a problem setting up or using your display you may be able to solve it yourself Before calling 3M Touch Systems try the suggested actions that are appropriate to the problems you are experiencing with the display You may also want to consult
9. your video card user s manual for additional troubleshooting advice Refer to the appropriate 3M MicroTouch Controller EX Reference Guide and the 3M MicroTouch MT 7 Software User Guide for more information on your touch system All technical documentation is available from the 3M Touch Systems website at http www 3M com touch Display Installation Problems Table 2 Common Display Installation Issues Issue Solution No image displayed blank I the display receiving power screen Check that the computer s power cable is connected properly and securely into a grounded electrical outlet Check that the AC input jack is firmly plugged into the display Check that the display s power cable is connected properly and securely to an electrical outlet Try using a different power cable Try using a different electrical outlet 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 25 Issue solution No image displayed blank Is the display receiving a valid video signal from the PC screen e Check that the computer is powered on e Check that the video cable is connected properly and securely to the display and the computer e Check that the LED on the rear of the unit is green e Check that no pins are bent in the video cable connector e Check that the video card is firmly seated in the card slot in your computer e Check that the video inp
10. 2v01 22 3M MicroTouch Chassis Display User Guide CHAPTER 3 Enabling Your SCT Chassis Display Controller Communications The C2254SW Display supports USB HID for direct communication If you are using USB HID you simply connect the system with no additional software and you ll quickly enter the world of touch functionality When using a serial connection 3M provides MicroTouch MT 7 Software for touch drivers 3M MicroTouch Software includes a control panel for setting your touch sensor preferences and a diagnostic utility If you are experiencing problems with the touch sensor you can use the diagnostic utilities provided to test the system For more information on installing this software and using the control panel refer to the 3M MicroTouch Software User Guide on the accompanying CD or on the corporate website at www 3m com touch Note For more information on writing your own drivers to interface with the 3M Touch Technology refer to the appropriate 3M MicroTouch Controller EX Reference Guide All technical documentation is available from the 3M Touch Systems website at http www 3M com touch Video Alignment The SCT Chassis Display has been calibrated prior to shipment and the display as delivered should not require video alignment You should be able to accurately touch icons on the sensor If for some reason you cannot do this the touch sensor s active area may not be aligned to the underlying
11. 3M Microlouch Chassis Display User Guide Models C2254SW and C2234SW Read and understand all safety information contained in this document before using this product Microfouch 3M 3M Touch Systems Inc Proprietary Information 37762v01 2 3M MicroTouch Chassis Display User Guide The information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of 3M Touch Systems Inc 3M may have patents or pending patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document The furnishing of this document does not give you license to these patents trademarks copyrights or other intellectual property except as expressly provided in any written license agreement from 3M Touch Systems Inc The information provided in this document is intended as a guide only For the latest detailed engineering specifications please contact your 3M Touch Systems Inc Application Engineer 3M Touch Systems Inc is committed to continually improving product designs as a result product specifications may be subject to change without notification ROHS compliant 2005 95 EC means that the product or part does not contain any of the following substances in excess of the following maximum concentration values in any
12. Touch sensor does not respond e to touch Touch sensor is not accurate Cursor does not follow finger e movement or does not reach the edges of the sensor Cursor is not located directly e underneath your finger Power Management Review the installation procedures Are all cables connected properly After you installed Touch Software did you restart your PC to activate the touch sensor driver Remove the sensor communications cable and plug it back in Disconnect the power cable and plug it back in Calibrate the touch sensor for the current video resolution and operating system Refer to the Video Alignment section in Chapter 3 for additional information Calibrate the touch sensor for the current video resolution and operating system Refer to the Video Alignment section in Chapter 3 for additional information Open the touch sensor control panel and make sure all cursor offsets vertical edge horizontal are turned off Calibrate the touch sensor for the current video resolution and operating system The SCT Chassis Display conforms to the Video Electronics Standards Association VESA Display Power Management Signaling DPMS standard To benefit from power management the display must be used in conjunction with a computer and video card that implements the VESA DPMS standard The PC automatically invokes the power management feature if you do not use the touch sensor mouse or keyboard for a user defined peri
13. ation IMPORTANT NOTICE TO PURCHASER Specifications are subject to change without notice These 3M Touch Systems Inc Products and software are warranted to meet their published specifications from the date of shipment and for the period stated in the specification 3M Touch Systems Inc makes no additional warranties express or implied including but not limited to any implied warranties of merchantability or fitness for a particular purpose User is responsible for determining whether the 3M Touch Systems Inc Products and software are fit for User s particular purpose and suitable for its method of production including intellectual property liability for User s application If the Product software or software media is proven not to have met 3M Touch Systems Inc warranty then 3M Touch Systems Inc sole obligation and User s and Purchaser s exclusive remedy will be at 3M Touch Systems Inc option to repair or replace that Product quantity or software media or to refund its purchase price 3M Touch Systems Inc has no obligation under 3M Touch Systems Inc warranty for any Product software or software media that has been modified or damaged through misuse accident neglect or subsequent manufacturing Operations or assemblies by anyone other than 3M Touch Systems Inc 3M Touch Systems Inc shall not be liable in any action against it in any way related to the Products or software for any loss or damages whether non specified direct
14. ed cables and connectors or by unauthorized changes or modifications to this equipment CE Conformity for Europe The device complies with the requirements of the ECC directive 2004 108 EC with regard to Electromagnetic compatibility and 2006 95 EC with regard to Safety 3M Touch Systems Inc Proprietary Information 37762v01
15. ght and access is important an on screen display remote control part number 30114 is an option Before testing your touch display make sure all cables are connected properly Be sure to tighten all cable screws After connection turn on the power switch located on the back of the display To test that the display is working properly Turn on your computer 2 Make sure the video image is displayed 3 Make sure the video image is centered within the screen area Use the display controls to adjust the image if necessary Note If you are having difficulties with your display refer to the troubleshooting guide in Appendix A for additional assistance You can adjust the horizontal and vertical position contrast and brightness to better suit your video card and your personal preference For additional details refer to the Adjusting the Video Display later in this chapter Mounting the SCT Chassis Display The SCT Chassis Display is designed to fit any type of enclosure All 3M Touch Systems chassis displays are encased in rugged metal instead of plastic making them easy to integrate The SCT Chassis Display includes a hardware accessory kit for mounting the unit into an enclosure The SCT Chassis Display hardware accessory kit includes four brackets and 8 screws The mounting holes are located on all 4 sides of the display Always use the supplied screws M4 x 8 mm 3M Touch Systems Inc Proprietary Information 37762v01
16. hat it does not restrict the flow of air to any other equipment within the installation required for safe operation Install the display in a well ventilated area Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation Do not expose this display to direct sunlight or heat Passive heat may cause damage to the housing and other parts Do not install this display in areas where extreme vibrations may be generated For example nearby manufacturing equipment may produce strong vibrations The vibrations may cause the display to exhibit picture discoloration or poor video quality Ensure the metal enclosure does not contact the touch sensor Be sure to gasket the display to its enclosure properly to prevent damage to the touch sensor 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 9 To avoid ergonomic concerns Do not install the display in a manner or location with awkward accessibility Extended use may result in muscle tendon or fixed posture strains It is recommended you take periodic breaks from continuous use Service and Repair Indicators Do not attempt to service this unit yourself Removing the display cover may expose you to dangerous voltages or other risks Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that Liquid is spilled into the
17. indirect special incidental or consequential including downtime loss of profits or goodwill regardless of the legal theory asserted Copyright 2010 3M All rights reserved Document Title 3M MicroTouch Chassis Display User Guide Document Number 37762 Version 01 3M the 3M logo MicroTouch and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United States and or other countries Windows and or other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Linux is a registered trademark of Linus Torvalds in the U S and or other countries All other trademarks are the property of their respective owners 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide Chapter 1 Chapter 2 Chapter 3 Appendix A Contents Introduction COON CVC iat cei E ceteee tae a tie sancti T a Ua reeeattedas 5 Important Safety Information sossa ens R 6 poran Nole Ses Ea 8 SENESE Re Nr UETOUK Sy 100 dc neue men tene serene nae Rye ne ie nenTae Neen Saw rE AA 9 Touch Sensor Care and Cleaning ciinei eae a taco iieaecas 9 3M Touch Systems SUppOrt Servie S scierie a a a aai 10 COntact 3 VIN Touch S YSE MS aay ea a e O NN 10 Setting up Your SCT Chassis Display SYSTEM AEG UD MEMES orres E A E E a E 11 Unpackin Your Touch DIS Olay te sacacciie e a N ade ck 1 Connectin am
18. lay User Guide 11 CHAPTER 2 Setting up Your SCT Chassis Display This chapter describes how to set up your 3M Touch Systems SCT Chassis Display You need to complete the following tasks e Unpack the components e Connect the video touch display cables and power cable e Power on the display and test your setup e May need to load MT 7 drivers refer to Chapter 3 for additional details System Requirements The SCT Chassis Display requires a personal computer PC The requirements for your PC are as follows e Your PC must have an available USB or RS 232 serial communication COM port You connect the touch sensor cable to this communications port e Your PC must have a video card and video driver already installed for the display If you need to install a video card or a video driver refer to your computer documentation for instructions Note Before setting up your SCT Chassis Display refer to the Important Safety Information section at the beginning of this document Unpacking Your Touch Display Carefully unpack the carton and inspect the contents Your SCT Chassis Display includes the following cables and accessories e USB and RS 232 serial communication cables e DVI and VGA video cables e Power brick e LITEON PA 1081 01 or EDAC EA11001C 120 for the C2254SW e LITEON PA 1041 0 or EDAC EA10521E 120 for the C2234SW 3M Touch Systems Inc Proprietary Information 37762v01 12 3M MicroTouch Chassis Display
19. na E E tore eece een 28 CE Oniomiiity TOR EUTOPE sasinen a iva encueetl aeteiad 28 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 5 Overview CHAPTER 1 Introduction Congratulations on the purchase of your 3M Touch Systems SCT Chassis Display This guide describes how to set up your 3M SCT Chassis Display The 3M Touch Systems product line of chassis displays offers the SCT Chassis Display for kiosk ATM and industrial enclosures All SCT Chassis Displays are encased in rugged metal instead of plastic The SCT Chassis Display features a touch sensor interface several mounting options and sturdy construction The SCT Chassis Display is a 22 LCD with 16 10 aspect ratio The display is available with 3M Touch System s surface capacitive touch sensors Surface capacitive is the touch sensor of choice for public access applications requiring high levels of durability and reliable performance 24 hours a day 7 days a week The display also features space saving designs high resolution and low poer consumption These qualities make the SCT Chassis Display ideal for applications that require superior color resolution and clarity 3M Touch Systems Inc Proprietary Information 37762v01 6 3M MicroTouch Chassis Display User Guide Important Safety Information Read and understand all safety information before using this product Follow all instructi
20. nger screws as they could potentially damage electronics inside the display To avoid the risk of glass breakage which may result in minor or moderate injury e Handle the display with care to avoid breaking the touch sensor The display contains glass parts Dropping the display may cause the glass parts to break e Ensure mounting screws are tightened fully to prevent instability e Do not place foreign objects on the display e Ensure that mounting the unit will not adversely affect the stability of the end equipment when installing in free standing equipment or using the VESA mount To avoid the potentially hazardous situations associated with the use of alcohol or other solvents which may result in minor or moderate injury or property damage e Follow all instructions and recommendations in the manufacturer s Material Safety Data Sheet and product label Be sure to follow solvent manufacturer s precautions and directions for use when using any solvents It is important to avoid using any caustic chemicals on the touch sensor Do not use any vinegar based solutions 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide A CAUTION To avoid possible environmental contamination which may result in minor or moderate injury The lamp s inside this product contain mercury Hg and must be recycled or disposed of in accordance with local state or federal laws Check your indi
21. od To restore the video image simply touch the sensor press a key or move the mouse To set the period of time after which the PC will invoke the power management feature refer to the user manual that came with your video card or PC The touch sensor will remain on throughout this sequence 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 27 APPENDIX B Regulatory Information Regulatory Agency Approvals Your product complies with the following regulatory standards e FCC B e CE e UL60950 IEC60950 EN60950 certified in compliance with the CB test scheme e RoHS WEEE directives e CCC This equipment has been tested and found to comply within limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in residential installations This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or reloca
22. ode also called desktop area or video native resolution 1680 x 1050 e Refresh rate also called vertical scan rate or vertical sync 60 Hz e Color depth also called color palette or number of colors at least 16 bit high color Adjusting the SCT Chassis Display Video Display This section provides guidelines for adjusting the video display and using the display controls to adjust the image to your liking The controls for adjusting the video display are located on the back of the SCT Chassis Display These buttons let you display the on screen menu and adjust the phase image position contrast and brightness Before you make any adjustments e Be sure to adjust the controls in your normal lighting conditions e Display a test image or pattern whenever you adjust the video Your SCT Chassis Display has five controls for adjusting the video display 6 O MENU SELECT LED POWER Your SCT Chassis Display has four controls to adjust the video display e Menu Shows or hides the on screen display menu e Select Highlights the current menu option and enables you to scroll forward through items on the menus e plus sign Press to move from the Menu selection to specific choices and to increase the value of a selected option e minus sign Press to decrease the value of selected option If you do not press any buttons the display adjustment program times out you can adjust this time up
23. ons marked on the product and described in this document Pay close attention to the following installation warnings and safety precautions ntended Use The 3M Touch Systems SCT Chassis Display was designed for touch input and tested to replace an existing display These displays are intended for indoor use only and are not designed for use in hazardous locations Explanation of Signal Word Consequences 4 DANGER Indicates a potentially hazardous situation which if not avoided will result in death or serious injury and or property damage A WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury and or property damage A CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury and or property damage CAUTION Indicates a potentially hazardous situation which if not avoided may result in property damage To avoid the risk of fire and or explosion which will result in serious injury or death e Do not install or use this product in a hazardous location A WARNING To avoid the risk of fire which could result in serious injury or death e Do not remove the cover or back of the display dangerous voltages inside To avoid the risk of electric shock which could result in serious injury or death e Do not remove the cover or back of the display The backlight inverter output is at high voltage This device
24. p th Touch DIS Olay o c ccncicoansedsaatsiarsocseastedsasncabodacaaseddaeisetuncaceareneesbvdenedcats 12 hesting the SCP Clnassis DiS play onnenn asataacd tae ns ealecaaeas toes eveeedendes 13 Mounting the SCT Chassis Display cccccccccccssseseeeceeeeceaeeeesecceceeeeaaesseeeeeeeeeaas 13 Articulating Arm Mounting Option cccccccccccccceseeeeeeceeceeeaeeesecceceeseaaeaeseeeeseeeas 14 Access to the VIMEO C ONTO ise E Makers 14 Clearance and Ventilai N es mana tacavaatcheatbetuaediae 14 Video Cani Reque mMer a a r EESE 15 Using the Standard Controls for the Video Card cccccccsssesesecceeeeeesseeeeeeeeseeeas 15 Supported Video Display Modes and Refresh Rates ccccccccccecceceeeeeeeeeeeeeeees 15 Connorin the Display Setimes sosesc ia a theseauesuauacancnens 16 Adjusting the SCT Chassis Display Video Display seneeeesssoeenenesssssssseeressssssseeee 16 Enabling Your SCT Chassis Display Controller Con ati Di ty sesers ietis aan sid aac iano aad a tain 22 MACECANI MNE oaie a a E noes 22 Troubleshooting amp Maintenance Display Installation Problems sireci as E A ER 24 3M Touch Systems Inc Proprietary Information 37762v01 Appendix B 3M MicroTouch Chassis Display User Guide Troubleshooting the Touch Sensor oserei iiae aai aa Sawai 25 Fower Minaco mehters i na A cen N Tre Oyo ee 26 Regulatory Information Regulatory Agency Approvals ernai s A aE E A eaa 21 ECC M amn err a asec gan
25. product or the product is exposed to rain or water The product does not operate properly when the operating instructions are followed The product has been dropped or the metal case has been damaged The product exhibits a distinct change in performance indicating a need for service The power cable or plug is damaged or frayed Touch Sensor Care and Cleaning The touch sensor requires very little maintenance 3M Touch Systems recommends that you periodically clean the glass touch sensor surface Be sure to turn off your display before cleaning Typically an isopropyl alcohol and water solution ratio of 50 50 is the best cleaning agent for your touch sensor You can also use straight isopropyl alcohol A CAUTION To avoid the potentially hazardous situations associated with the use of alcohol or other solvents which may result in minor or moderate injury or property damage Follow all instructions and recommendations in the manufacturer s Material Safety Data Sheet and product label Be sure to follow solvent manufacturer s precautions and directions for use when using any solvents It is important to avoid using any caustic chemicals on the touch sensor Do not use any vinegar based solutions Apply the cleaner with a soft lint free cloth Avoid using gritty cloths Always dampen the cloth and then clean the sensor Be sure to spray the cleaning liquid onto the cloth not the sensor so that drips do not seep inside the di
26. splay or stain the bezel 3M Touch Systems Inc Proprietary Information 37762v01 10 3M MicroTouch Chassis Display User Guide 3M Touch Systems Support Services 3M Touch Systems Inc provides extensive support services through our website and technical support organization Visit the 3M Touch Systems website at http www 3m com touch where you can download MT 7 software and drivers obtain regularly updated technical documentation on 3M Touch Systems products and learn more about our company Whenever you contact Technical Support please provide the following information e Touch display size part number and serial number e Current driver version e Operating system used e Information on additional peripherals Technical Support is available Monday through Friday 8 30 a m to 5 30 p m with limited call back service after 5 30 p m until 8 00 p m US Eastern Standard Time 9 a m to 5 p m throughout Europe You can contact 3M Touch Systems Inc Technical Support US only Eastern Standard Time by calling the hot line sending email or a fax e Technical Support Hot Line 978 659 9200 e Technical Support Fax 978 659 9400 e Toll Free 1 866 407 6666 Option 3 e Email US TS techsupport mmm com Contact 3M Touch Systems Contact information for all offices can be found on our website at http www 3m com touch 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Disp
27. te the receiving antenna e Move the equipment away from the receiver e Consult the dealer or an experienced radio television technician for additional suggestions A CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment 3M Touch Systems Inc Proprietary Information 37762v01 28 3M MicroTouch Chassis Display User Guide This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Warning To assure continued FCC compliance the user must use the supplied grounded power supply cord and the provided shielded video interface cable with bonded ferrite cores Also any unauthorized changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommend
28. ut from the video card falls within the refresh rate of the display Refer to Table 1 for details e Check that your computer is using a supported display mode Refer to Table for details No image displayed blank Is the display in Power Management mode screen e Ifthe LED on the rear of the display is flashing amber touch the screen press any key on the keyboard or move the mouse to restore operation No image displayed blank Are the brightness and contrast settings too low screen e Use the display controls to adjust these values Abnormal image e Check that the video input from the video card falls within the refresh rate of the display Refer to Table 1 for details e Check that the video cable is connected properly and securely to the display and the computer Colors of image are e Check that the video cable is connected properly and securely to the abnormal display and the computer e Check that no pins are bent in the video cable connector Disturbances on the screen e The video display adjustments are incorrect Refer to Chapter 2 for adjusting procedures Troubleshooting the Touch Sensor If you are experiencing problems with the touch sensor check the following list of common installation errors 3M Touch Systems Inc Proprietary Information 37762v01 26 3M MicroTouch Chassis Display User Guide Table 3 Common Touch Sensor Installation Issues Common Installation Possible Solutions Issues
29. ved automatically V Position System Menu Choices include Input OSD Language and Reset Settings Input 78 Selects the applicable input source either VGA or DVI Settings are saved automatically Signal info 1024x768 59 9Hz OSD Settings uh Submenu Choices are OSD Timer OSD H Position OSD V Position and Transparency 3M Touch Systems Inc Proprietary Information 37762v01 20 3M MicroTouch Chassis Display User Guide OSD Choices Description oo OSD Timer Adjust how long the menu remains on the screen Settings are saved automatically OSD H Position Adjusts the horizontal placement of the OSD display on your screen Settings are saved automatically OSD H Position OSD V Position Adjusts the vertical placement of the OSD display on your screen Settings are saved automatically OSD V Position Transparency Adjusts the transparency of the OSD screen on your display Settings are saved automatically 3M Touch Systems Inc Proprietary Information 37762v01 3M MicroTouch Chassis Display User Guide 21 OSD Choices Description oS Language Sets the language for the OSD the choices are English French German Spanish and Chinese Settings are saved automatically Languages Reset Resets the control functions back to the original factory preset values Reset Defaults Settings are saved automatically 3M Touch Systems Inc Proprietary Information 3776
30. video card For example you can use the Windows Display Properties control panel to adjust the desktop area resolution color depth and refresh rate Whenever you change these settings the image size position or shape may change This behavior is normal You can readjust the image using the display controls described in this chapter For more information on adjusting the desktop area resolution color depth or refresh rate refer to the user manual that came with your video card If you change the resolution it is a good idea to calibrate your touch screen Supported Video Display Modes and Refresh Rates Your video card should support one of the display modes specified in Table 1 If you select an unsupported video mode the display may stop working or display unsatisfactory picture quality Table 1 Applicable Display Mode and Refresh Rate Display Mode Refresh Rate Hz 640 x 480 60 67 72 and 75 720 x 400 70 800 x 600 56 60 72 and 75 832 x 624 75 960 x 600 59 6 1024 x 768 60 70 72 and 75 1152 x 720 59 9 1280 x 800 59 8 1280 x 1024 60 and 75 1680 x 1050 59 9 3M Touch Systems Inc Proprietary Information 37762v01 16 3M MicroTouch Chassis Display User Guide Configuring the Display Settings After you connect your SCT Chassis Display and turn on your computer you may need to configure one or more of these display settings The ideal setting for the SCT Chassis Display is as follows e Display m
31. vidual state s requirements to see if specific recycling requirements exist for mercury containing products or other electronic products Refer to http www nema org lamprecycle or call 3M Touch Systems 1 866 407 6666 for further information Dispose of the flat panel display according to applicable governmental regulations Important Notes In extreme temperature and humidity situations you may observe condensation between the touch screen and the display To minimize this condition place the unit where it will be used and allow a 24 hour environmental stabilization period prior to powering on the display Any noticeable condensation is temporary and will have no long term affect on the operation of the display You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment When unplugging the power supply cord hold the plug do not pull by the cord Do not connect or disconnect this product during an electrical storm Remember to take into account that the operating temperature of the installation may be greater than the room ambient and consideration should be given to installing the unit in an environment compatible with the maximum rated operating temperature Specifications can be found in the product data sheet on the 3M Touch Systems website at http www 3m com touch When installing the unit ensure t
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